Head of Repairs and Maintenance - (26779) Circa £98,000 - £105,000 per annum, plus car allowance of £5055 per annum and great benefits including Health Cash Plan Hybrid working, flexible office-base, working from home and across your regional portfolio. Permanent, full time (37.5 hpw) We can't offer a CoS for this role Home, a place where you belong We're looking for an incredible leader who can supercharge performance across our Central and South of England regional repairs and maintenance operations. You'll be accountable for all aspects of maintenance delivery across our customers' properties with a portfolio of c9600 homes in the Central region and c13,500 in the South. You'll lead on repairs, voids, statutory compliance checks, FOW, planned/investment works, all estate services, as well as other specialist contractor works. You'll deliver our maintenance services through our internal DLO teams as well as our contractor network, ensuring they deliver right first time, commercially driven and compliant services, delivering on our customer promise. What you'll do: Providing strong, clear and expert leadership promoting a culture of performance and excellence. You'll work closely with our other Regional Heads of Maintenance and Regional Directors of Housing to drive performance and services that deliver for our customers. Deliver a right-first-time repairs culture that reduces customer complaints and ensures positive performance in Tenant Satisfaction Measures. Leading and motivating supercharged teams to exceed customer expectations and KPI's, effectively controlling costs and risks. Developing and delivering short/mid-term operating plans aligned to our strategy. Evolve our services to be exemplary and industry-leading. Why join us You'll be part of our senior leadership team, who are a great bunch of supportive peers. You'll meet with them regularly to ensure we have a collaborative approach in leading our teams. Be part of one of the UK's Great Places to Work! You have: Significant senior management experience in the delivery of maintenance services through DLO and contractors within a commercially challenging environment. Relevant health and safety qualifications (such as NEBOSH). Experience delivering services at the right cost and right first time, reducing waste. Can forecast demand, plan resources, and manage a workforce effectively, achieving productivity potential. Experienced people manager, able to inspire, influence and embed a culture of operational excellence. Creative spark, be a great influencer, solutions-focused and are bold to achieve great things. Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! We welcome applications from everyone and are especially keen to hear from people who are currently underrepresented in our workforce. This includes people from ethnic minority backgrounds, people who identify as female, LGBTQ+ people, and disabled people or those with a long-term health condition. As a disability confident employer, we are committed to making reasonable adjustments and supporting candidates throughout the recruitment process. The practical bits: 37.5 hours per week, Monday to Friday. Our core office hours are 9.00 am to 5.30 pm with flexibility built in This is a hybrid role based in one of our regional offices (such as Welwyn Garden City, Reading or London), working from home and across your regional portfolio. Some travel to the North-East (where our Head Office is based) will also be required A full current driving licence, as you'll work and travel across your region and will be provided with a car allowance as part of your remuneration package. What's in it for you? 34 days leave, rising to 39 (this includes bank holidays and a "me day"). The option to buy 5 more each year Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more Matching pension contribution (up to 7% and life insurance of 3x basic salary) 800+ discounts on shops, holidays, days out, tech and more Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support Find out more Click APPLY NOW to see our Head of Maintenance job description and help to apply and for all our benefits. Roles can close early, so don't wait. For reasonable adjustments email . First stage coffee chats are planned for 18th May and interviews w/c 1st June.
Apr 30, 2026
Full time
Head of Repairs and Maintenance - (26779) Circa £98,000 - £105,000 per annum, plus car allowance of £5055 per annum and great benefits including Health Cash Plan Hybrid working, flexible office-base, working from home and across your regional portfolio. Permanent, full time (37.5 hpw) We can't offer a CoS for this role Home, a place where you belong We're looking for an incredible leader who can supercharge performance across our Central and South of England regional repairs and maintenance operations. You'll be accountable for all aspects of maintenance delivery across our customers' properties with a portfolio of c9600 homes in the Central region and c13,500 in the South. You'll lead on repairs, voids, statutory compliance checks, FOW, planned/investment works, all estate services, as well as other specialist contractor works. You'll deliver our maintenance services through our internal DLO teams as well as our contractor network, ensuring they deliver right first time, commercially driven and compliant services, delivering on our customer promise. What you'll do: Providing strong, clear and expert leadership promoting a culture of performance and excellence. You'll work closely with our other Regional Heads of Maintenance and Regional Directors of Housing to drive performance and services that deliver for our customers. Deliver a right-first-time repairs culture that reduces customer complaints and ensures positive performance in Tenant Satisfaction Measures. Leading and motivating supercharged teams to exceed customer expectations and KPI's, effectively controlling costs and risks. Developing and delivering short/mid-term operating plans aligned to our strategy. Evolve our services to be exemplary and industry-leading. Why join us You'll be part of our senior leadership team, who are a great bunch of supportive peers. You'll meet with them regularly to ensure we have a collaborative approach in leading our teams. Be part of one of the UK's Great Places to Work! You have: Significant senior management experience in the delivery of maintenance services through DLO and contractors within a commercially challenging environment. Relevant health and safety qualifications (such as NEBOSH). Experience delivering services at the right cost and right first time, reducing waste. Can forecast demand, plan resources, and manage a workforce effectively, achieving productivity potential. Experienced people manager, able to inspire, influence and embed a culture of operational excellence. Creative spark, be a great influencer, solutions-focused and are bold to achieve great things. Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! We welcome applications from everyone and are especially keen to hear from people who are currently underrepresented in our workforce. This includes people from ethnic minority backgrounds, people who identify as female, LGBTQ+ people, and disabled people or those with a long-term health condition. As a disability confident employer, we are committed to making reasonable adjustments and supporting candidates throughout the recruitment process. The practical bits: 37.5 hours per week, Monday to Friday. Our core office hours are 9.00 am to 5.30 pm with flexibility built in This is a hybrid role based in one of our regional offices (such as Welwyn Garden City, Reading or London), working from home and across your regional portfolio. Some travel to the North-East (where our Head Office is based) will also be required A full current driving licence, as you'll work and travel across your region and will be provided with a car allowance as part of your remuneration package. What's in it for you? 34 days leave, rising to 39 (this includes bank holidays and a "me day"). The option to buy 5 more each year Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more Matching pension contribution (up to 7% and life insurance of 3x basic salary) 800+ discounts on shops, holidays, days out, tech and more Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support Find out more Click APPLY NOW to see our Head of Maintenance job description and help to apply and for all our benefits. Roles can close early, so don't wait. For reasonable adjustments email . First stage coffee chats are planned for 18th May and interviews w/c 1st June.
Director of Maintenance Operations - (26782) Circa £130,000 per annum, plus car allowance of £5484 per annum and great benefits including Health Cash Plan National role with regular travel and hybrid working Permanent, full time (37.5 hpw) We can't offer a CoS for this role Home, a place where you belong We're looking for an incredible leader who can supercharge performance across our national repairs and maintenance operations. You'll lead and inspire our in-house teams and partner contractors to deliver a reliable, right-first-time service that is commercially robust, compliant and focused on a great service for our customers. This is a role where you can truly make your mark, shaping our repairs and maintenance service, transforming the way we use technology, driving efficiency, reducing costs, and delivering on our business plans and customer promise. What you'll do: Provide strong, expert leadership across our Repairs and Maintenance operations, leading a culture of performance, transparency and excellence. Leading and motivating our national teams, supercharging strong operational performance. You'll exceed customer expectations, enable lean ways of working, and effectively control costs and risks. Drive continuous improvement and excellence, including establishing a new Technical 'Surveying House' team. You'll hold our in-house teams and contractors to account to reduce repeat jobs and deliver our operational and commercial targets. Deliver a right-first-time repairs culture that reduces customer complaints and ensures positive performance in Tenant Satisfaction Measures. Evolve our services to be exemplary and industry-leading. You'll gain external perspectives within and outside of the sector and engage with customers and colleagues. Why join us You'll be part of our senior leadership team who are a great bunch of supportive peers. You'll meet with them regularly to drive strategy and also ensure we have a collaborative approach in leading our teams. Be part of one of the UK's Great Places to Work! You have: Significant experience in leading customer-focused, multi-site, property Repairs and Maintenance services, with extensive senior management experience. Excellent understanding of regulations, compliance and legislation for maintenance operations and related services for registered providers. Experience of achieving challenging business plan targets and KPI's, delivering value for money. Outstanding leadership skills, able to engage, influence and transform to drive service excellence and lead business transformation. Excellent people manager, able to inspire, influence and embed a motivating performance culture. You'll bring creative spark, be a great influencer and be able to unleash the potential of others. Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! We welcome applications from everyone and are especially keen to hear from people who are currently underrepresented in our workforce. This includes people from ethnic minority backgrounds, people who identify as female, LGBTQ+ people, and disabled people or those with a long-term health condition. As a disability confident employer, we are committed to making reasonable adjustments and supporting candidates throughout the recruitment process. The practical bits: 37.5 hours per week, Monday to Friday. Our core office hours are 9.00 am to 5.30 pm with flexibility built in This is a hybrid role based in one of our national offices (Newcastle, Durham, Leeds, Maryport, Welwyn Garden City, Reading or London), working from home and across our national portfolio. Travel to the North-East (where our Head Office is based) will also be required A full current driving licence, as you'll work and travel on a national basis and will be provided with a car allowance as part of your remuneration package. You'll need an Enhanced DBS check (which we pay for) What's in it for you? 34 days leave, rising to 39 (this includes bank holidays and a "me day"). The option to buy 5 more each year Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more Matching pension contribution (up to 7% and life insurance of 3x basic salary) 800+ discounts on shops, holidays, days out, tech and more Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support Find out more Click APPLY NOW to see our Director of Maintenance Operations job description, help to apply and for all our benefits. Roles can close early, so don't wait. For reasonable adjustments email . First stage coffee chats are planned for 18th May and interviews w/c 1st June.
Apr 30, 2026
Full time
Director of Maintenance Operations - (26782) Circa £130,000 per annum, plus car allowance of £5484 per annum and great benefits including Health Cash Plan National role with regular travel and hybrid working Permanent, full time (37.5 hpw) We can't offer a CoS for this role Home, a place where you belong We're looking for an incredible leader who can supercharge performance across our national repairs and maintenance operations. You'll lead and inspire our in-house teams and partner contractors to deliver a reliable, right-first-time service that is commercially robust, compliant and focused on a great service for our customers. This is a role where you can truly make your mark, shaping our repairs and maintenance service, transforming the way we use technology, driving efficiency, reducing costs, and delivering on our business plans and customer promise. What you'll do: Provide strong, expert leadership across our Repairs and Maintenance operations, leading a culture of performance, transparency and excellence. Leading and motivating our national teams, supercharging strong operational performance. You'll exceed customer expectations, enable lean ways of working, and effectively control costs and risks. Drive continuous improvement and excellence, including establishing a new Technical 'Surveying House' team. You'll hold our in-house teams and contractors to account to reduce repeat jobs and deliver our operational and commercial targets. Deliver a right-first-time repairs culture that reduces customer complaints and ensures positive performance in Tenant Satisfaction Measures. Evolve our services to be exemplary and industry-leading. You'll gain external perspectives within and outside of the sector and engage with customers and colleagues. Why join us You'll be part of our senior leadership team who are a great bunch of supportive peers. You'll meet with them regularly to drive strategy and also ensure we have a collaborative approach in leading our teams. Be part of one of the UK's Great Places to Work! You have: Significant experience in leading customer-focused, multi-site, property Repairs and Maintenance services, with extensive senior management experience. Excellent understanding of regulations, compliance and legislation for maintenance operations and related services for registered providers. Experience of achieving challenging business plan targets and KPI's, delivering value for money. Outstanding leadership skills, able to engage, influence and transform to drive service excellence and lead business transformation. Excellent people manager, able to inspire, influence and embed a motivating performance culture. You'll bring creative spark, be a great influencer and be able to unleash the potential of others. Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! We welcome applications from everyone and are especially keen to hear from people who are currently underrepresented in our workforce. This includes people from ethnic minority backgrounds, people who identify as female, LGBTQ+ people, and disabled people or those with a long-term health condition. As a disability confident employer, we are committed to making reasonable adjustments and supporting candidates throughout the recruitment process. The practical bits: 37.5 hours per week, Monday to Friday. Our core office hours are 9.00 am to 5.30 pm with flexibility built in This is a hybrid role based in one of our national offices (Newcastle, Durham, Leeds, Maryport, Welwyn Garden City, Reading or London), working from home and across our national portfolio. Travel to the North-East (where our Head Office is based) will also be required A full current driving licence, as you'll work and travel on a national basis and will be provided with a car allowance as part of your remuneration package. You'll need an Enhanced DBS check (which we pay for) What's in it for you? 34 days leave, rising to 39 (this includes bank holidays and a "me day"). The option to buy 5 more each year Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more Matching pension contribution (up to 7% and life insurance of 3x basic salary) 800+ discounts on shops, holidays, days out, tech and more Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support Find out more Click APPLY NOW to see our Director of Maintenance Operations job description, help to apply and for all our benefits. Roles can close early, so don't wait. For reasonable adjustments email . First stage coffee chats are planned for 18th May and interviews w/c 1st June.
Highways & Infrastructure Location: Rochester (office based with limited flexibility) Salary: £80,000 - £90,000 Working Pattern: Office based with 1-2 days per week flexible working We are recruiting for an Estimating Manager to join an established highways and surfacing contractor delivering a steady pipeline of highways, infrastructure and public realm projects across Rochester and the wider South East. The business works predominantly on NEC based highways schemes, covering planned maintenance, resurfacing, civil engineering and associated infrastructure works. Due to succession within the estimating function, the company is now seeking an experienced professional to take ownership of the estimating team and function. This role will suit a hands on Estimating Manager who enjoys being visible in the office, leading and mentoring junior estimators, and working closely with delivery and commercial teams. Role Overview As Estimating Manager, you will be responsible for managing and developing the estimating team while maintaining overall accountability for tender submissions. You will lead a team of developing and ambitious estimators, providing structure, guidance and technical oversight, while also remaining actively involved in complex tenders. The role requires a strong office presence, with some flexibility (1-2 days per week) once established. Key Responsibilities Managing the end to end estimating process for highways and surfacing projects Leading, mentoring and developing a team of junior estimators Reviewing pricing strategies, risk allowances and value engineering proposals Working closely with operations and commercial teams during handover Improving estimating processes, systems and consistency across bids Supporting work winning strategy and pipeline planning About You This role is ideally suited to an experienced Estimating Manager or Senior Estimator looking to step into a leadership role within a stable and growing business. You will ideally have: Previous experience leading or mentoring estimators Strong working knowledge of NEC forms of contract Ability to operate with authority while supporting junior team members Confidence managing multiple tenders and competing deadlines What's on Offer Salary of £80,000 - £90,000, depending on experience Stable workload within the highways sector 1-2 days per week flexible working, balanced with office leadership Opportunity to shape and lead a young, developing estimating team Long term role with genuine responsibility and influence
Apr 30, 2026
Full time
Highways & Infrastructure Location: Rochester (office based with limited flexibility) Salary: £80,000 - £90,000 Working Pattern: Office based with 1-2 days per week flexible working We are recruiting for an Estimating Manager to join an established highways and surfacing contractor delivering a steady pipeline of highways, infrastructure and public realm projects across Rochester and the wider South East. The business works predominantly on NEC based highways schemes, covering planned maintenance, resurfacing, civil engineering and associated infrastructure works. Due to succession within the estimating function, the company is now seeking an experienced professional to take ownership of the estimating team and function. This role will suit a hands on Estimating Manager who enjoys being visible in the office, leading and mentoring junior estimators, and working closely with delivery and commercial teams. Role Overview As Estimating Manager, you will be responsible for managing and developing the estimating team while maintaining overall accountability for tender submissions. You will lead a team of developing and ambitious estimators, providing structure, guidance and technical oversight, while also remaining actively involved in complex tenders. The role requires a strong office presence, with some flexibility (1-2 days per week) once established. Key Responsibilities Managing the end to end estimating process for highways and surfacing projects Leading, mentoring and developing a team of junior estimators Reviewing pricing strategies, risk allowances and value engineering proposals Working closely with operations and commercial teams during handover Improving estimating processes, systems and consistency across bids Supporting work winning strategy and pipeline planning About You This role is ideally suited to an experienced Estimating Manager or Senior Estimator looking to step into a leadership role within a stable and growing business. You will ideally have: Previous experience leading or mentoring estimators Strong working knowledge of NEC forms of contract Ability to operate with authority while supporting junior team members Confidence managing multiple tenders and competing deadlines What's on Offer Salary of £80,000 - £90,000, depending on experience Stable workload within the highways sector 1-2 days per week flexible working, balanced with office leadership Opportunity to shape and lead a young, developing estimating team Long term role with genuine responsibility and influence
Senior Divisional Facilities Manager - Caretech Childrens Services, Education CareTech Group- Estates & Facilities About CareTech and Cambian CareTech Group provide specialist Education / residential care across the UK. We support some of the most vulnerable young people in our communities. Our Schools exist to provide safe, stable and nurturing environments where children and young people can recover, develop and thrive. For the children in our care, the quality of the physical environment is not a 'nice to have' - it is fundamental. Our estates must be compliant, safe and resilient, but also warm, homely and dignified. Put simply: we should feel comfortable placing our own children in these environments. Role purpose The Senior Divisional Facilities Manager will lead the estates function for the Children's residential division (44 Sites). The postholder is accountable for statutory compliance, health and safety (premises), property condition, service continuity and the overall quality of the estate across a multi-site portfolio. The role provides divisional leadership to Regional Facilities Managers (RFMs 3Nr. & Maintenance Operatives 46. Nr) and works in close partnership with Principals, Regional Operations Managers and senior leadership (including Managing Directors) to ensure that standards are consistently achieved and sustained. Reporting lines Responsible to Director of Facilities / Group Estates Leadership (as applicable) Group Executive Director - Childrens services Direct reports Regional Facilities Managers (RFMs) and any divisional estates support roles Key interfaces Home Managers, Regional Operations Managers, Quality/Compliance, Finance, Procurement, Contractors/Suppliers On-Call Participates in an on- call Rota (e.g., one week in every Fifteen) to support critical incidents and business continuity Extraordinary days every day Registered address: Parkview, 82 Oxford Road, Uxbridge UB8 1UX Registered no. Key accountabilities This is a leadership role. Success is measured through safe compliance, quality of environments, predictable delivery and high-performing teams. The postholder will: Lead and develop the divisional estates operating model: cadence, standards, escalation routes and performance rhythm.Create a culture of 'right first time' delivery, where safety, quality and dignity are non-negotiable.Set clear expectations for RFMs and hold accountability through coaching, field leadership and structured performance management. 1.Statutory compliance, health and safety, and risk Act as the senior premises professional for the division, ensuring all sites are safe, compliant and fit for purpose.Own the divisional compliance position across statutory requirements (e.g., fire safety actions, water hygiene/legionella controls, asbestos management, gas and electrical safety, lifting equipment where applicable) and ensure robust evidence trails.Commission, review and drive closure of audits, inspections and risk assessments; ensure actions are prioritised by risk and closed to a defined quality standard.Provide decisive incident response leadership (e.g., floods, alarm activations, heating failures), implementing immediate controls and directing permanent remediation. 2.Quality of environment and customer experience Drive consistent, high-quality standards for repair, decoration, cleanliness and presentation so homes are safe and genuinely homely.Work with Operations to understand the lived experience of children and staff, ensuring estates solutions support safeguarding, privacy and dignity.Introduce and enforce divisional standards/specifications that reduce repeat failures and raise 3.CAFM system leadership and reactive maintenance control Take divisional ownership of the CAFM system (including job logging governance, triage, prioritisation and closure quality).Ensure RFMs and teams are using the system correctly: accurate categories, appropriate priorities, strong descriptions, and evidence on completion.Implement controls to prevent aged backlogs and repeat callouts; ensure jobs are closed properly with clear resolution notes and supporting evidence where required.Use CAFM data to drive performance: reactive ageing, first-time fix rates, repeat defects, contractor performance and compliance KPIs. 4.Planned works, projects and capital programme (CapEx) Build, maintain and deliver a rolling programme of planned works and property improvement, aligned to risk reduction and service needs.Develop clear scopes and high-level specifications; obtain competitive quotations/tenders in line with procurement policy.Control project delivery end-to-end: scope, programme, cost, quality, commissioning, handover, defects and warranties.Contribute to strategic asset planning and annual CapEx budgeting, prioritising based on risk, compliance, condition and operational impact. 5.Commercial management and budget control Own divisional R&M and CapEx budget governance, forecasting and cost-to-complete reporting.Maintain strong variation control and challenge scope creep; ensure value for money and whole-life cost thinking.Work closely with Finance and Procurement to ensure correct coding, approvals and a clean audit trail. Provide clear, board-ready reporting to senior leadership (including Managing Directors) on compliance, performance, key risks, projects and spend.Represent the estates function professionally with regulators, inspectors, external agencies and visitors where premises matters arise. 7.People leadership, capability and performance Line manage RFMs and relevant estates staff: objectives, supervision, coaching and development.Build a divisional capability plan (skills matrix, training plan, competency checks) covering technical triage, compliance awareness and leadership behaviours.Measure and manage staff KPIs (quality of close-outs, responsiveness, compliance closure rates, stakeholder feedback, budget discipline).Promote a culture of accountability, learning and continuous improvement; manage underperformance fairly and promptly. Performance measures (examples)The role will be measured on a balanced scorecard. Typical divisional KPIs include: Statutory compliance: PPM completion rate; overdue statutory items; audit action closure (by risk rating).Fire safety: FRA action closure times; fire door and compartmentation remediation progress (where applicable).R
Apr 30, 2026
Full time
Senior Divisional Facilities Manager - Caretech Childrens Services, Education CareTech Group- Estates & Facilities About CareTech and Cambian CareTech Group provide specialist Education / residential care across the UK. We support some of the most vulnerable young people in our communities. Our Schools exist to provide safe, stable and nurturing environments where children and young people can recover, develop and thrive. For the children in our care, the quality of the physical environment is not a 'nice to have' - it is fundamental. Our estates must be compliant, safe and resilient, but also warm, homely and dignified. Put simply: we should feel comfortable placing our own children in these environments. Role purpose The Senior Divisional Facilities Manager will lead the estates function for the Children's residential division (44 Sites). The postholder is accountable for statutory compliance, health and safety (premises), property condition, service continuity and the overall quality of the estate across a multi-site portfolio. The role provides divisional leadership to Regional Facilities Managers (RFMs 3Nr. & Maintenance Operatives 46. Nr) and works in close partnership with Principals, Regional Operations Managers and senior leadership (including Managing Directors) to ensure that standards are consistently achieved and sustained. Reporting lines Responsible to Director of Facilities / Group Estates Leadership (as applicable) Group Executive Director - Childrens services Direct reports Regional Facilities Managers (RFMs) and any divisional estates support roles Key interfaces Home Managers, Regional Operations Managers, Quality/Compliance, Finance, Procurement, Contractors/Suppliers On-Call Participates in an on- call Rota (e.g., one week in every Fifteen) to support critical incidents and business continuity Extraordinary days every day Registered address: Parkview, 82 Oxford Road, Uxbridge UB8 1UX Registered no. Key accountabilities This is a leadership role. Success is measured through safe compliance, quality of environments, predictable delivery and high-performing teams. The postholder will: Lead and develop the divisional estates operating model: cadence, standards, escalation routes and performance rhythm.Create a culture of 'right first time' delivery, where safety, quality and dignity are non-negotiable.Set clear expectations for RFMs and hold accountability through coaching, field leadership and structured performance management. 1.Statutory compliance, health and safety, and risk Act as the senior premises professional for the division, ensuring all sites are safe, compliant and fit for purpose.Own the divisional compliance position across statutory requirements (e.g., fire safety actions, water hygiene/legionella controls, asbestos management, gas and electrical safety, lifting equipment where applicable) and ensure robust evidence trails.Commission, review and drive closure of audits, inspections and risk assessments; ensure actions are prioritised by risk and closed to a defined quality standard.Provide decisive incident response leadership (e.g., floods, alarm activations, heating failures), implementing immediate controls and directing permanent remediation. 2.Quality of environment and customer experience Drive consistent, high-quality standards for repair, decoration, cleanliness and presentation so homes are safe and genuinely homely.Work with Operations to understand the lived experience of children and staff, ensuring estates solutions support safeguarding, privacy and dignity.Introduce and enforce divisional standards/specifications that reduce repeat failures and raise 3.CAFM system leadership and reactive maintenance control Take divisional ownership of the CAFM system (including job logging governance, triage, prioritisation and closure quality).Ensure RFMs and teams are using the system correctly: accurate categories, appropriate priorities, strong descriptions, and evidence on completion.Implement controls to prevent aged backlogs and repeat callouts; ensure jobs are closed properly with clear resolution notes and supporting evidence where required.Use CAFM data to drive performance: reactive ageing, first-time fix rates, repeat defects, contractor performance and compliance KPIs. 4.Planned works, projects and capital programme (CapEx) Build, maintain and deliver a rolling programme of planned works and property improvement, aligned to risk reduction and service needs.Develop clear scopes and high-level specifications; obtain competitive quotations/tenders in line with procurement policy.Control project delivery end-to-end: scope, programme, cost, quality, commissioning, handover, defects and warranties.Contribute to strategic asset planning and annual CapEx budgeting, prioritising based on risk, compliance, condition and operational impact. 5.Commercial management and budget control Own divisional R&M and CapEx budget governance, forecasting and cost-to-complete reporting.Maintain strong variation control and challenge scope creep; ensure value for money and whole-life cost thinking.Work closely with Finance and Procurement to ensure correct coding, approvals and a clean audit trail. Provide clear, board-ready reporting to senior leadership (including Managing Directors) on compliance, performance, key risks, projects and spend.Represent the estates function professionally with regulators, inspectors, external agencies and visitors where premises matters arise. 7.People leadership, capability and performance Line manage RFMs and relevant estates staff: objectives, supervision, coaching and development.Build a divisional capability plan (skills matrix, training plan, competency checks) covering technical triage, compliance awareness and leadership behaviours.Measure and manage staff KPIs (quality of close-outs, responsiveness, compliance closure rates, stakeholder feedback, budget discipline).Promote a culture of accountability, learning and continuous improvement; manage underperformance fairly and promptly. Performance measures (examples)The role will be measured on a balanced scorecard. Typical divisional KPIs include: Statutory compliance: PPM completion rate; overdue statutory items; audit action closure (by risk rating).Fire safety: FRA action closure times; fire door and compartmentation remediation progress (where applicable).R
UK RESIDENTIAL ACTIVITY MANAGER Title: Activity Manager (Residential) Job Type: Residential, Full-Time Reports to: Centre Director Dates: June 22nd to August 1st 2026 (Possibility of extension in some centres starting in June and/or finishing mid-August) Country: United Kingdom Location: London King's, London Uxbridge, Reading, Guildford, Worcester, Dover, Oxford, Edinburgh MISSION STATEMENT Move Language Ahead is committed to providing industry leading safe, educational, and cultural programmes to students from around the world. Students, families, and agents from around the world have chosen MLA for the quality of our language courses, for the established trust of our brand, and for the meticulous attention to detail in our packages. The MLA formula for a summer centre is a unique blend of many full-day and half-day excursions, an amazing activity programme and specialised language path. In this way we have broken the barriers of the traditional summer language course. MLA WELFARE AND SAFEGUARDING STATEMENT MLA is committed to the welfare and safeguarding of children, young people and adults at risk. All students should expect to feel safe within all areas of our seasonal programme. The primary concern at all times is the interests and safety of each student and the organisation takes all reasonable steps to protect children from harm, discrimination or degrading treatment and to uphold their rights. MLA staff working with young learners will all go through our safer recruitment process including online or face to face interviews, record checks of references and background checks, in line with the country's regulations, to ensure they are able to work with young people, provide evidence of qualifications and work experience as part of the process and according to our Safeguarding Policy, Preventing Sexual Harassment and Prevent Policy. POSITION OVERVIEW Responsible for the activity and excursion programme for international students and for the Activity Leaders. Full time summer employment from mid June - mid August Responsible for all aspects of the ESL summer camp programming, including off campus excursions and on campus activities Represent MLA values Reports to Centre Director and Operations Manager 6 working days per week 1 day off per week Residential employment includes all meals and accommodation Possibility of extension in some centres (starting in June and/or finishing mid August) The MLA Activity Manager is a senior position, and the successful candidate will be a member of the school's management structure. You will be responsible for the Activity Leaders, you will reside on campus and promote the welfare of students and adhere to, and comply with the MLA Safeguarding Policy. Your responsibilities include organising all the activities and excursions for our international students and training your staff to run them successfully. Your role is about filling with joy a diverse multicultural exchange and make a lasting impact on the lives of international students. AMs are also responsible for communicating with the Centre Director and Group Leaders, as well as service providers. Summer centres are very busy places and there may be duties to perform in addition to those detailed here. REQUIREMENTS Essential Must have a UK passport/right to work in the UK, and a valid DBS (England & Wales) or PVG (Scotland). If you're based outside the UK, also a Criminal Record Check from your country of residence Proven suitability to work with students under 18: at least 2 references. Be proficient in the use of IT Desirable Summer School experience in the UK or in Ireland. Prior work experience as a manager Prior experience overseeing a strict operating budget First Aid certificate Sports/Coaching training Volunteering experience Involvement in active groups (e.g. scouts, trekking, sports, etc) PERSON SPECIFICATION Ability to develop positive relationships with students, earning their trust whilst maintaining proper professional boundaries Ability to establish excellent relationships with our clients and service providers, especially the Group Leaders bringing students from abroad Team player Ability to provide safety and welfare assistance to students Excellent communication skills (verbal, written and interpersonal) Display absolute commitment to the highest standards of professional behaviour Ability to motivate and inspire a team under pressure and lead by example Positive outlook Enthusiasm and creativity Excellent organisational and interpersonal skills Ability to work long hours in a high pressure environment Passion for working with youth Flexibility and adaptability Ability to multi task Attention to detail Aptitude to effectively use Microsoft Word and Excel Ability to be pleasant, polite, and cooperative. SCHEDULE As an Activity Manager, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. KEY POSITION ACCOUNTABILITIES Complete all required, paid training/induction meetings prior to and during the programme Review itineraries and become knowledgeable with all aspects of the programme Complete risk assessments Plan and organise activities and excursions ensuring all necessary resources are available and ready. Use the MLA software effectively Maintain a clean, organised and professional Centre Office Schedule Activity Leaders rotas Oversee the efficient completion of all duties of Activity Leaders Work with the management team and assist the Centre Director to ensure all day to day centre operations and programme components are properly planned and delivered Attend meetings with Group Leaders and MLA Managers Be sensitive to staff needs and feedback, and ensure they are being heard and addressed Promote the welfare of students and adhere to, and comply with the Safeguarding Policy TRAINING & CPD Complete all required pre employment training Attend the in person induction training and take an active part in discussions Read and understand MLA policies sent during the recruitment process Read, understand and adhere to the guidelines set out in your Handbook Be open to feedback during appraisals and set your own developmental goals for you to work on during your time with MLA Request guidance on and actively seek professional development to improve you skills Experienced Activity Managers should be open to provide guidance and actively help peers seeking professional development Support Activity Leaders in delivering excursions and activities Inspire and encourage Activity Leaders to lead excursions and activities Work with the MLA Management Team in designing necessary on site training Carry out inductions and training for Activity Leaders Carry out two staff appraisals in line with the MLA guidelines ADMINISTRATIVE DUTIES Review, create, and/or confirm all bookings for all excursions and transportation, including extra excursions Collaborate with the Centre Administrator to ensure all invoices are paid and receipts are properly logged into the accounting software Direct the Activity Leaders in the preparation of the site to include creation of bulletin boards, signage, itineraries, welcome packets, and activity programmes Create and ensure weekly staff schedules are accurate and available within the online employee scheduling software Maintain the Centre Noticeboard providing accurate information and announcements to Group Leaders and students Work with the Centre Director to complete the Airport Transfer Check within the MLA software to ensure all airport transfers have been booked and confirmed correctly Assist in the sending of Centre SMS from the MLA software to Group Leaders and students including but not limited to Parent Arrival, Group Leader Arrival, Parent Departure, and Group Leader Departure notifications Attend regular staff meetings to maintain good communication and positive morale SAFEGUARDING & WELFARE Promoting the welfare of students and adhere to, and comply with the Safeguarding Policy Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively Assist the Centre Director and Welfare Manager with communicating to staff and guests site specific emergency evacuation and preparedness plans Maintain 24 hour on call emergency assistance for the centre Address any guest or staff concerns and properly document and report concerns Be aware of any specific safeguarding needs of minors (those under the age of 18) Company Quality Performance Work with the Centre Director to ensure that what has been sold to the guests is being provided by the centre . click apply for full job details
Apr 30, 2026
Full time
UK RESIDENTIAL ACTIVITY MANAGER Title: Activity Manager (Residential) Job Type: Residential, Full-Time Reports to: Centre Director Dates: June 22nd to August 1st 2026 (Possibility of extension in some centres starting in June and/or finishing mid-August) Country: United Kingdom Location: London King's, London Uxbridge, Reading, Guildford, Worcester, Dover, Oxford, Edinburgh MISSION STATEMENT Move Language Ahead is committed to providing industry leading safe, educational, and cultural programmes to students from around the world. Students, families, and agents from around the world have chosen MLA for the quality of our language courses, for the established trust of our brand, and for the meticulous attention to detail in our packages. The MLA formula for a summer centre is a unique blend of many full-day and half-day excursions, an amazing activity programme and specialised language path. In this way we have broken the barriers of the traditional summer language course. MLA WELFARE AND SAFEGUARDING STATEMENT MLA is committed to the welfare and safeguarding of children, young people and adults at risk. All students should expect to feel safe within all areas of our seasonal programme. The primary concern at all times is the interests and safety of each student and the organisation takes all reasonable steps to protect children from harm, discrimination or degrading treatment and to uphold their rights. MLA staff working with young learners will all go through our safer recruitment process including online or face to face interviews, record checks of references and background checks, in line with the country's regulations, to ensure they are able to work with young people, provide evidence of qualifications and work experience as part of the process and according to our Safeguarding Policy, Preventing Sexual Harassment and Prevent Policy. POSITION OVERVIEW Responsible for the activity and excursion programme for international students and for the Activity Leaders. Full time summer employment from mid June - mid August Responsible for all aspects of the ESL summer camp programming, including off campus excursions and on campus activities Represent MLA values Reports to Centre Director and Operations Manager 6 working days per week 1 day off per week Residential employment includes all meals and accommodation Possibility of extension in some centres (starting in June and/or finishing mid August) The MLA Activity Manager is a senior position, and the successful candidate will be a member of the school's management structure. You will be responsible for the Activity Leaders, you will reside on campus and promote the welfare of students and adhere to, and comply with the MLA Safeguarding Policy. Your responsibilities include organising all the activities and excursions for our international students and training your staff to run them successfully. Your role is about filling with joy a diverse multicultural exchange and make a lasting impact on the lives of international students. AMs are also responsible for communicating with the Centre Director and Group Leaders, as well as service providers. Summer centres are very busy places and there may be duties to perform in addition to those detailed here. REQUIREMENTS Essential Must have a UK passport/right to work in the UK, and a valid DBS (England & Wales) or PVG (Scotland). If you're based outside the UK, also a Criminal Record Check from your country of residence Proven suitability to work with students under 18: at least 2 references. Be proficient in the use of IT Desirable Summer School experience in the UK or in Ireland. Prior work experience as a manager Prior experience overseeing a strict operating budget First Aid certificate Sports/Coaching training Volunteering experience Involvement in active groups (e.g. scouts, trekking, sports, etc) PERSON SPECIFICATION Ability to develop positive relationships with students, earning their trust whilst maintaining proper professional boundaries Ability to establish excellent relationships with our clients and service providers, especially the Group Leaders bringing students from abroad Team player Ability to provide safety and welfare assistance to students Excellent communication skills (verbal, written and interpersonal) Display absolute commitment to the highest standards of professional behaviour Ability to motivate and inspire a team under pressure and lead by example Positive outlook Enthusiasm and creativity Excellent organisational and interpersonal skills Ability to work long hours in a high pressure environment Passion for working with youth Flexibility and adaptability Ability to multi task Attention to detail Aptitude to effectively use Microsoft Word and Excel Ability to be pleasant, polite, and cooperative. SCHEDULE As an Activity Manager, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. KEY POSITION ACCOUNTABILITIES Complete all required, paid training/induction meetings prior to and during the programme Review itineraries and become knowledgeable with all aspects of the programme Complete risk assessments Plan and organise activities and excursions ensuring all necessary resources are available and ready. Use the MLA software effectively Maintain a clean, organised and professional Centre Office Schedule Activity Leaders rotas Oversee the efficient completion of all duties of Activity Leaders Work with the management team and assist the Centre Director to ensure all day to day centre operations and programme components are properly planned and delivered Attend meetings with Group Leaders and MLA Managers Be sensitive to staff needs and feedback, and ensure they are being heard and addressed Promote the welfare of students and adhere to, and comply with the Safeguarding Policy TRAINING & CPD Complete all required pre employment training Attend the in person induction training and take an active part in discussions Read and understand MLA policies sent during the recruitment process Read, understand and adhere to the guidelines set out in your Handbook Be open to feedback during appraisals and set your own developmental goals for you to work on during your time with MLA Request guidance on and actively seek professional development to improve you skills Experienced Activity Managers should be open to provide guidance and actively help peers seeking professional development Support Activity Leaders in delivering excursions and activities Inspire and encourage Activity Leaders to lead excursions and activities Work with the MLA Management Team in designing necessary on site training Carry out inductions and training for Activity Leaders Carry out two staff appraisals in line with the MLA guidelines ADMINISTRATIVE DUTIES Review, create, and/or confirm all bookings for all excursions and transportation, including extra excursions Collaborate with the Centre Administrator to ensure all invoices are paid and receipts are properly logged into the accounting software Direct the Activity Leaders in the preparation of the site to include creation of bulletin boards, signage, itineraries, welcome packets, and activity programmes Create and ensure weekly staff schedules are accurate and available within the online employee scheduling software Maintain the Centre Noticeboard providing accurate information and announcements to Group Leaders and students Work with the Centre Director to complete the Airport Transfer Check within the MLA software to ensure all airport transfers have been booked and confirmed correctly Assist in the sending of Centre SMS from the MLA software to Group Leaders and students including but not limited to Parent Arrival, Group Leader Arrival, Parent Departure, and Group Leader Departure notifications Attend regular staff meetings to maintain good communication and positive morale SAFEGUARDING & WELFARE Promoting the welfare of students and adhere to, and comply with the Safeguarding Policy Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively Assist the Centre Director and Welfare Manager with communicating to staff and guests site specific emergency evacuation and preparedness plans Maintain 24 hour on call emergency assistance for the centre Address any guest or staff concerns and properly document and report concerns Be aware of any specific safeguarding needs of minors (those under the age of 18) Company Quality Performance Work with the Centre Director to ensure that what has been sold to the guests is being provided by the centre . click apply for full job details
Job Role - Regional Facilities Manager Location - East Midlands Salary - £51000 + Bonus Job Role - Permanent About the Role Our client is seeking an experienced and proactive Regional Facilities Manager to oversee the delivery of high-quality facilities management services across a portfolio of sites within the region. This role is responsible for ensuring operational excellence, compliance, cost efficiency and a safe, well-maintained environment for all stakeholders. Key Responsibilities Manage day-to-day facilities operations across multiple sites, ensuring consistent service delivery Lead and support on-site facilities teams and external contractors Develop and implement maintenance strategies, including planned preventative maintenance (PPM) schedules Ensure compliance with health & safety regulations, statutory requirements, and company policies Monitor budgets, control costs, and identify opportunities for efficiency improvements Oversee vendor performance, procurement processes, and contract management Act as the main point of contact for clients and senior stakeholders within the region Conduct regular site inspections and audits, ensuring high standards are maintained Support project delivery, including refurbishments, relocations, and fit-outs Key Requirements Proven experience in facilities management, ideally in a multi-site or regional role working with Commercial retail or logistic buildings Strong knowledge of health & safety legislation and compliance standards Excellent leadership and people management skills Financial acumen with experience managing budgets and contracts Strong communication and stakeholder management abilities Ability to work independently and manage a varied workload Relevant qualifications (e.g., IWFM, NEBOSH) are desirable
Apr 30, 2026
Full time
Job Role - Regional Facilities Manager Location - East Midlands Salary - £51000 + Bonus Job Role - Permanent About the Role Our client is seeking an experienced and proactive Regional Facilities Manager to oversee the delivery of high-quality facilities management services across a portfolio of sites within the region. This role is responsible for ensuring operational excellence, compliance, cost efficiency and a safe, well-maintained environment for all stakeholders. Key Responsibilities Manage day-to-day facilities operations across multiple sites, ensuring consistent service delivery Lead and support on-site facilities teams and external contractors Develop and implement maintenance strategies, including planned preventative maintenance (PPM) schedules Ensure compliance with health & safety regulations, statutory requirements, and company policies Monitor budgets, control costs, and identify opportunities for efficiency improvements Oversee vendor performance, procurement processes, and contract management Act as the main point of contact for clients and senior stakeholders within the region Conduct regular site inspections and audits, ensuring high standards are maintained Support project delivery, including refurbishments, relocations, and fit-outs Key Requirements Proven experience in facilities management, ideally in a multi-site or regional role working with Commercial retail or logistic buildings Strong knowledge of health & safety legislation and compliance standards Excellent leadership and people management skills Financial acumen with experience managing budgets and contracts Strong communication and stakeholder management abilities Ability to work independently and manage a varied workload Relevant qualifications (e.g., IWFM, NEBOSH) are desirable
Main Duties of the role: Work with the Quality Manager to Design and implement learning resources and methods of assessment to ensure learners gather high quality evidence towards their apprenticeship Standard to upload to their designated e portfolio system and learning plan. Where required, to complete induction and onboarding processes including Training Plans and Apprenticeship Agreements. Deliver training, workshops and one to one support and coaching sessions to reflect the approved delivery plan and e portfolio milestones. Ensure that in every session all Coaches deliver content to ensure apprentices develop new knowledge, skills and behaviours and are confident to apply these in their workplace. Ensure that resources are approved and fit for purpose prior to use in conjunction with the Quality Manager. Ensure that Coaches deliver embedded and stand alone maths, English and digital skills as part of the curriculum (intent) Support MIT Employees, mentors and employers to understand their commitment and responsibilities to apprentices. Ensure that all Skills Coaches respond to requests for information from the allocated Learning Coach in a timely manner. Understand, adhere to and apply MITSkills Safeguarding and Prevent procedures to ensure learners feel safe and are protected at all times. Ensure that Skills Coaches plan and deliver learning to meet their off the job commitment. Support Skills Coaches to overcome barriers to learning and adapt delivery to meet learner s needs signpost for support where necessary to ensure learners have access to high quality and impartial information, advice and guidance (IAG). Ensure Skill Coaches complete, organise and maintain documentation on learner progress for the entirety of the learner journey in conjunction with Sector Leads. Willingness to work in a flexible way including evenings on occasion as required at various location if required Provide access to information and work schedules to support the observation & peer observation process. Conduct formative and summative internal verifications under the direction and guidance of the Quality Lead. Manage own diary effectively to ensure timely visits and reviews are conducted maintain an up to date calendar to support the observation and quality assurance process. In conjunction with the Sector leads, Identify any apprentice who is at risk of leaving their training early and provide extra support whilst informing Operations. Comply with internal and external quality standards, audits and inspections. Promote, adhere to and comply with arrangements and working practices for the following Equality and Diversity, British Values. Safeguarding, Anti-Bullying and Peer on Peer abuse Promote and adhere to Health and Safety arrangements as directed by policies and risk assessments. Work in collaboration with colleagues to achieve company objectives In conjunction with the Quality manager, Maintain qualifications, competency and a record of CPD to ensure that practice is current and reflects the relevant KSBs for the Standards being delivered. Lead working groups and CPD session as directed. Maintain own and Skills Coaches records of CPD to ensure that practice is current and reflects the relevant KSBs for the Standards being delivered. Skills and Abilities: Be able to work in a collaborative and multi-disciplinary environment and work in a professional way at all times. To communicate effectively, both verbally and in writing To produce accurate and concise reports to highlight areas of success and improvement. To work collaboratively with team members and to take on board constructive and developmental feedback to improve the learner experience. Manage staff to ensure deadlines are met. To apply the principles of MIT Skills safeguarding, Prevent and equality and diversity agendas. Be highly organised, paying close attention to detail. Be emotionally resilient and be able to work in a challenging environment. Work in an organisation that is undergoing change due to development and growth. Manage and set daily workflows of the Skills Coach team and IQA s for the department. To be the first point of contact and find resolution for the teaching team using a solutions focussed mindset To keep the team motivated and organised To monitor and performance manage the team against KPI requirements in order for contractual targets to be met To provide feedback, training and coaching to the team. Responsible for ongoing training and development within the department To meet personal KPI s in order for the company to meet its targets To lead, monitor and work closely with Coaches to ensure allocation, capacity and deadlines are met and ensuring learning delivers the off the job requirement. Guiding and supporting skill coaches to ensure quality and consistency of assessment and teaching practice. Planning and monitoring formative and summative internal verification Coordinating & leading external quality assurance visits Champion IAG practices and ensure Coaches are skilled at delivering effective IAG in line with MITSkills IAG Policy and arrangements Ensure the departments full compliance with Quality Assurance systems to ensure consistency and continuous improvement, liaising with appropriate staff to ensure that systems in support of assessment, verification and additional support are fully implemented. Undertaking staff development and appraisal under the direction of the HR Lead. To produce and present monthly management reports to the senior management team Conduct OTLA s for the department as directed by the Teaching & Learning Coordinator and OTL Strategy Carry out the duties stated in the quality calendar Develop and monitor sampling strategies and plans for all qualifications. Ensure that schemes of work are used to ensure a well-planned learner journey and are mapped to the KSBs of each Standard Take responsibility for developing and reviewing the approved training plans and competency and prior learning documents Participate in the recruitment and selection of new Skills Coaches Key Performance Indicators Skills Coach Management To ensure sectors 8 weekly reviews are completed with the apprentice employer/mentor Full compliance with Quality Assurance systems to ensure consistency and continuous improvement, liaising with appropriate staff to ensure that systems in support of assessment, verification and additional support are fully implemented. To observe all stages of delivery and to provide developmental support and guidance to To ensure at least a minimum of a 75% success rate at EPA & Timely completion for gateway. Maintain a minimum Grade 2 observation grade across the department . Ensure the department strives for 100% and maintains at least 90% learner and employer satisfaction. To provide full management reports and RAG rating of learners for the senior management team. Complete a monthly sample of learning plans and reviews to ensure that Coaches are compliant with all regulatory requirements Conduct OTLA s for the department to reflect the OTLA schedule Facilitate sector based standardisation activities as per quality calendar Complete allocated tasks in line with the quality calendar
Apr 30, 2026
Full time
Main Duties of the role: Work with the Quality Manager to Design and implement learning resources and methods of assessment to ensure learners gather high quality evidence towards their apprenticeship Standard to upload to their designated e portfolio system and learning plan. Where required, to complete induction and onboarding processes including Training Plans and Apprenticeship Agreements. Deliver training, workshops and one to one support and coaching sessions to reflect the approved delivery plan and e portfolio milestones. Ensure that in every session all Coaches deliver content to ensure apprentices develop new knowledge, skills and behaviours and are confident to apply these in their workplace. Ensure that resources are approved and fit for purpose prior to use in conjunction with the Quality Manager. Ensure that Coaches deliver embedded and stand alone maths, English and digital skills as part of the curriculum (intent) Support MIT Employees, mentors and employers to understand their commitment and responsibilities to apprentices. Ensure that all Skills Coaches respond to requests for information from the allocated Learning Coach in a timely manner. Understand, adhere to and apply MITSkills Safeguarding and Prevent procedures to ensure learners feel safe and are protected at all times. Ensure that Skills Coaches plan and deliver learning to meet their off the job commitment. Support Skills Coaches to overcome barriers to learning and adapt delivery to meet learner s needs signpost for support where necessary to ensure learners have access to high quality and impartial information, advice and guidance (IAG). Ensure Skill Coaches complete, organise and maintain documentation on learner progress for the entirety of the learner journey in conjunction with Sector Leads. Willingness to work in a flexible way including evenings on occasion as required at various location if required Provide access to information and work schedules to support the observation & peer observation process. Conduct formative and summative internal verifications under the direction and guidance of the Quality Lead. Manage own diary effectively to ensure timely visits and reviews are conducted maintain an up to date calendar to support the observation and quality assurance process. In conjunction with the Sector leads, Identify any apprentice who is at risk of leaving their training early and provide extra support whilst informing Operations. Comply with internal and external quality standards, audits and inspections. Promote, adhere to and comply with arrangements and working practices for the following Equality and Diversity, British Values. Safeguarding, Anti-Bullying and Peer on Peer abuse Promote and adhere to Health and Safety arrangements as directed by policies and risk assessments. Work in collaboration with colleagues to achieve company objectives In conjunction with the Quality manager, Maintain qualifications, competency and a record of CPD to ensure that practice is current and reflects the relevant KSBs for the Standards being delivered. Lead working groups and CPD session as directed. Maintain own and Skills Coaches records of CPD to ensure that practice is current and reflects the relevant KSBs for the Standards being delivered. Skills and Abilities: Be able to work in a collaborative and multi-disciplinary environment and work in a professional way at all times. To communicate effectively, both verbally and in writing To produce accurate and concise reports to highlight areas of success and improvement. To work collaboratively with team members and to take on board constructive and developmental feedback to improve the learner experience. Manage staff to ensure deadlines are met. To apply the principles of MIT Skills safeguarding, Prevent and equality and diversity agendas. Be highly organised, paying close attention to detail. Be emotionally resilient and be able to work in a challenging environment. Work in an organisation that is undergoing change due to development and growth. Manage and set daily workflows of the Skills Coach team and IQA s for the department. To be the first point of contact and find resolution for the teaching team using a solutions focussed mindset To keep the team motivated and organised To monitor and performance manage the team against KPI requirements in order for contractual targets to be met To provide feedback, training and coaching to the team. Responsible for ongoing training and development within the department To meet personal KPI s in order for the company to meet its targets To lead, monitor and work closely with Coaches to ensure allocation, capacity and deadlines are met and ensuring learning delivers the off the job requirement. Guiding and supporting skill coaches to ensure quality and consistency of assessment and teaching practice. Planning and monitoring formative and summative internal verification Coordinating & leading external quality assurance visits Champion IAG practices and ensure Coaches are skilled at delivering effective IAG in line with MITSkills IAG Policy and arrangements Ensure the departments full compliance with Quality Assurance systems to ensure consistency and continuous improvement, liaising with appropriate staff to ensure that systems in support of assessment, verification and additional support are fully implemented. Undertaking staff development and appraisal under the direction of the HR Lead. To produce and present monthly management reports to the senior management team Conduct OTLA s for the department as directed by the Teaching & Learning Coordinator and OTL Strategy Carry out the duties stated in the quality calendar Develop and monitor sampling strategies and plans for all qualifications. Ensure that schemes of work are used to ensure a well-planned learner journey and are mapped to the KSBs of each Standard Take responsibility for developing and reviewing the approved training plans and competency and prior learning documents Participate in the recruitment and selection of new Skills Coaches Key Performance Indicators Skills Coach Management To ensure sectors 8 weekly reviews are completed with the apprentice employer/mentor Full compliance with Quality Assurance systems to ensure consistency and continuous improvement, liaising with appropriate staff to ensure that systems in support of assessment, verification and additional support are fully implemented. To observe all stages of delivery and to provide developmental support and guidance to To ensure at least a minimum of a 75% success rate at EPA & Timely completion for gateway. Maintain a minimum Grade 2 observation grade across the department . Ensure the department strives for 100% and maintains at least 90% learner and employer satisfaction. To provide full management reports and RAG rating of learners for the senior management team. Complete a monthly sample of learning plans and reviews to ensure that Coaches are compliant with all regulatory requirements Conduct OTLA s for the department to reflect the OTLA schedule Facilitate sector based standardisation activities as per quality calendar Complete allocated tasks in line with the quality calendar
Airport Asset Manager Location: London City Airport Salary: £70,000pa - £75,000pa Contract Type: Permanent Benefits: 25 Days Annual leave (+ Bank holidays), Pension Scheme, Up to 20% Bonus, Airport Central discount website, Holiday Buy scheme (Ability to purchase up to 1 weeks A/L per year), Access to Car leasing Scheme We are seeking an experienced Airport Asset Manager to take ownership of the strategic and operational management of critical airport infrastructure assets at London City Airport. This is a key leadership role ensuring the safety, compliance, reliability and performance of essential systems that support uninterrupted airport operations. About the Role The Asset Manager will be responsible for the end-to-end management of airport assets including: HVAC systems and building services Mechanical & Electrical (M&E) installations Terminal building fabric and infrastructure Airfield assets including runway, lighting, and support equipment Critical life-safety and operational systems You will lead the development of asset lifecycle strategies, capital planning, and performance optimisation across both airside and landside environments. This role is central to ensuring assets are maintained to the highest standards of safety, compliance, and operational resilience, aligned with regulatory requirements and London City Airport's long-term infrastructure strategy, including its journey toward net zero. Key Responsibilities: Asset Strategy & Lifecycle Management Develop and implement a comprehensive asset management strategy across airport infrastructure Define lifecycle strategies for critical systems (HVAC, power distribution, runway systems, lighting, M&E assets) Prioritise capital investment based on risk, condition, and criticality Ensure alignment with HSE, CIBSE, SFG20, and ISO 55000 standards Asset Data & Systems Management Maintain and improve asset registers within CAFM/CMMS systems Ensure data accuracy through audits and condition assessments Analyse asset performance to support maintenance and capital planning Promote digital solutions, predictive maintenance, and IoT integration Maintenance & Compliance Oversee planned and reactive maintenance across airport infrastructure Ensure compliance with aviation regulations (including EU Reg 139/2014 and CAP standards) Work closely with Aerodrome Maintenance and NATS to ensure operational safety Conduct risk assessments and enforce airside safety and environmental standards Financial & Procurement Management Develop lifecycle cost models and asset renewal budgets Manage procurement and contracts for maintenance and capital works Identify energy and cost efficiency improvements supporting net zero goals Stakeholder Engagement Collaborate with operations, engineering, compliance, and project teams Provide senior leadership with reporting, risk insights, and investment recommendations Engage with regulators, contractors, and consultants Key Competencies Strong technical knowledge of M&E systems, HVAC, and airport infrastructure Experience in senior asset management within an airport or aviation environment Ability to manage assets in live, safety-critical operations Strong understanding of aviation regulations and airside safety CAFM/CMMS proficiency and data-driven decision-making capability Strong communication, leadership, and stakeholder management skills Financial and strategic planning capability Qualifications & Experience Degree in Engineering, Building Services, Facilities Management, Asset Management, or related field Experience in airport or aviation environments (essential) Professional accreditation desirable (IAM, CIBSE, IWFM, Engineering Chartership) Knowledge of ISO 55000 asset management frameworks Understanding of aviation Safety Management Systems (SMS)
Apr 30, 2026
Full time
Airport Asset Manager Location: London City Airport Salary: £70,000pa - £75,000pa Contract Type: Permanent Benefits: 25 Days Annual leave (+ Bank holidays), Pension Scheme, Up to 20% Bonus, Airport Central discount website, Holiday Buy scheme (Ability to purchase up to 1 weeks A/L per year), Access to Car leasing Scheme We are seeking an experienced Airport Asset Manager to take ownership of the strategic and operational management of critical airport infrastructure assets at London City Airport. This is a key leadership role ensuring the safety, compliance, reliability and performance of essential systems that support uninterrupted airport operations. About the Role The Asset Manager will be responsible for the end-to-end management of airport assets including: HVAC systems and building services Mechanical & Electrical (M&E) installations Terminal building fabric and infrastructure Airfield assets including runway, lighting, and support equipment Critical life-safety and operational systems You will lead the development of asset lifecycle strategies, capital planning, and performance optimisation across both airside and landside environments. This role is central to ensuring assets are maintained to the highest standards of safety, compliance, and operational resilience, aligned with regulatory requirements and London City Airport's long-term infrastructure strategy, including its journey toward net zero. Key Responsibilities: Asset Strategy & Lifecycle Management Develop and implement a comprehensive asset management strategy across airport infrastructure Define lifecycle strategies for critical systems (HVAC, power distribution, runway systems, lighting, M&E assets) Prioritise capital investment based on risk, condition, and criticality Ensure alignment with HSE, CIBSE, SFG20, and ISO 55000 standards Asset Data & Systems Management Maintain and improve asset registers within CAFM/CMMS systems Ensure data accuracy through audits and condition assessments Analyse asset performance to support maintenance and capital planning Promote digital solutions, predictive maintenance, and IoT integration Maintenance & Compliance Oversee planned and reactive maintenance across airport infrastructure Ensure compliance with aviation regulations (including EU Reg 139/2014 and CAP standards) Work closely with Aerodrome Maintenance and NATS to ensure operational safety Conduct risk assessments and enforce airside safety and environmental standards Financial & Procurement Management Develop lifecycle cost models and asset renewal budgets Manage procurement and contracts for maintenance and capital works Identify energy and cost efficiency improvements supporting net zero goals Stakeholder Engagement Collaborate with operations, engineering, compliance, and project teams Provide senior leadership with reporting, risk insights, and investment recommendations Engage with regulators, contractors, and consultants Key Competencies Strong technical knowledge of M&E systems, HVAC, and airport infrastructure Experience in senior asset management within an airport or aviation environment Ability to manage assets in live, safety-critical operations Strong understanding of aviation regulations and airside safety CAFM/CMMS proficiency and data-driven decision-making capability Strong communication, leadership, and stakeholder management skills Financial and strategic planning capability Qualifications & Experience Degree in Engineering, Building Services, Facilities Management, Asset Management, or related field Experience in airport or aviation environments (essential) Professional accreditation desirable (IAM, CIBSE, IWFM, Engineering Chartership) Knowledge of ISO 55000 asset management frameworks Understanding of aviation Safety Management Systems (SMS)
Reactive Works Surveyor Location: Birmingham - Hybrid working Salary = 40-45,000 per annum + car allowance (approx 1200 per annum) An exciting opportunity has arisen for someone with an electrical skillset to join a to join a well-established public sector organisation as a Reactive Works Surveyor. This role would suit someone with an electrical background -either an experienced Electrician or Electrical Engineer looking to move off the tools, or a Surveyor with strong electrical expertise-who is keen to develop their career in surveying within a supportive, well-structured environment. This organisation is making significant investment into its estate and facilities management function . This role is initially a 12 month fixed term contract however this department is being invested in so this could extended or made permanent. You'll be joining a team led by an extremely friendly, approachable and supportive manager , in an organisation that genuinely values development, learning and progression. The Role As Reactive Works Surveyor, you will be responsible for coordinating and delivering low-value reactive and planned maintenance works across a diverse property portfolio, including operational buildings and residential accommodation. You will play a key role in ensuring buildings remain safe, compliant, and fully operational , responding quickly to urgent issues while maintaining a proactive approach to asset care. Key Responsibilities Coordinate and control low-value repairs and maintenance works under the guidance of senior surveyors Rapidly assess and respond to reactive repair requests, minimising disruption to operations Carry out site inspections, scope works, prepare specifications and obtain competitive quotations Manage contractors on site, including quality control, defect identification and financial management Support procurement and administration of minor works tenders via the EU Supply portal Ensure statutory compliance across gas, electrical, water, lifts and other building services Maintain and update asbestos registers , ensuring compliance with Asbestos Regulations Support condition surveys and investigate building defects, recommending appropriate solutions Work closely with internal stakeholders, contractors and end users to deliver a customer-focused service Assist with financial administration, including orders, invoices and valuations Promote health & safety, equality and diversity across all activities About You You will be a practically-minded professional , comfortable working independently, making decisions, and managing multiple priorities. Essential: Electrically biased background (surveying or trade) Knowledge of electrical services and technical drawings Experience in preparing specifications, cost estimates and managing contractors would be ideal Full UK driving licence and own vehicle Why Apply? Extremely supportive and approachable management Significant investment into estates and facilities management Excellent role for career development and skills growth Opportunity to transition from the tools into a professional surveying role Access to an outstanding public sector pension scheme Stable, values-driven organisation with long-term career prospects
Apr 30, 2026
Full time
Reactive Works Surveyor Location: Birmingham - Hybrid working Salary = 40-45,000 per annum + car allowance (approx 1200 per annum) An exciting opportunity has arisen for someone with an electrical skillset to join a to join a well-established public sector organisation as a Reactive Works Surveyor. This role would suit someone with an electrical background -either an experienced Electrician or Electrical Engineer looking to move off the tools, or a Surveyor with strong electrical expertise-who is keen to develop their career in surveying within a supportive, well-structured environment. This organisation is making significant investment into its estate and facilities management function . This role is initially a 12 month fixed term contract however this department is being invested in so this could extended or made permanent. You'll be joining a team led by an extremely friendly, approachable and supportive manager , in an organisation that genuinely values development, learning and progression. The Role As Reactive Works Surveyor, you will be responsible for coordinating and delivering low-value reactive and planned maintenance works across a diverse property portfolio, including operational buildings and residential accommodation. You will play a key role in ensuring buildings remain safe, compliant, and fully operational , responding quickly to urgent issues while maintaining a proactive approach to asset care. Key Responsibilities Coordinate and control low-value repairs and maintenance works under the guidance of senior surveyors Rapidly assess and respond to reactive repair requests, minimising disruption to operations Carry out site inspections, scope works, prepare specifications and obtain competitive quotations Manage contractors on site, including quality control, defect identification and financial management Support procurement and administration of minor works tenders via the EU Supply portal Ensure statutory compliance across gas, electrical, water, lifts and other building services Maintain and update asbestos registers , ensuring compliance with Asbestos Regulations Support condition surveys and investigate building defects, recommending appropriate solutions Work closely with internal stakeholders, contractors and end users to deliver a customer-focused service Assist with financial administration, including orders, invoices and valuations Promote health & safety, equality and diversity across all activities About You You will be a practically-minded professional , comfortable working independently, making decisions, and managing multiple priorities. Essential: Electrically biased background (surveying or trade) Knowledge of electrical services and technical drawings Experience in preparing specifications, cost estimates and managing contractors would be ideal Full UK driving licence and own vehicle Why Apply? Extremely supportive and approachable management Significant investment into estates and facilities management Excellent role for career development and skills growth Opportunity to transition from the tools into a professional surveying role Access to an outstanding public sector pension scheme Stable, values-driven organisation with long-term career prospects
The Management Recruitment Group
Haywards Heath, Sussex
Lead a complex, nationally significant estate in one of the UK s most inspiring environments. Royal Botanic Gardens, Kew (RBG Kew) is seeking to appoint a Senior Estates Manager at Wakehurst to provide strategic and operational leadership across a unique and diverse estate. This is a senior role with responsibility for delivering high-quality Estates services across planned and reactive maintenance, asset management, compliance, sustainability, and facilities management within a heritage and visitor-facing environment. Reporting to the Head of Estates Operations & Maintenance, you will play a pivotal role in ensuring the safe, compliant, and resilient operation of the Wakehurst site, supporting capital projects, historic assets, and long-term sustainability objectives. You will lead multidisciplinary teams and external partners, embedding a culture of excellence in service delivery, customer experience, and continuous improvement. As Senior Estates Manager, you will act as a key internal stakeholder, working closely with scientific, visitor operations, conservation, and capital development colleagues to ensure Estates services enable the organisation s mission to protect plants and fungi for the benefit of people and the planet. Key Responsibilities • Provide strategic and operational leadership for all Estates services, including PPM, reactive maintenance, asset management, and hard and soft FM • Ensure full compliance with health & safety legislation, statutory requirements, and best practice across a complex, mixed-use estate • Lead, motivate, and develop in-house teams and manage contractor and supplier performance across multiple disciplines • Support capital projects, sustainability initiatives, utilities management, and critical building systems • Develop and implement robust maintenance and lifecycle strategies that support historic and heritage assets • Build strong relationships with internal stakeholders and deliver customer-focused, resilient Estates solutions • Oversee Estates budgets, performance reporting, and continuous improvement activity About You You will bring significant experience leading Estates or Facilities Management operations within a complex environment, ideally across large or multi-disciplinary sites. You will have strong technical knowledge of building services and infrastructure, alongside a proven track record in contractor management, compliance, and operational leadership. You will demonstrate: • Degree-level qualification in Building or Facilities Management, or equivalent professional experience • Proven success managing medium to large Estates or maintenance operations • Strong expertise in health & safety, statutory compliance, and contractor performance management • Experience developing maintenance strategies and supporting historic or heritage buildings • A collaborative, consultative leadership style with excellent stakeholder engagement skills • Strategic operational thinking combined with hands-on delivery focus Why Join Us? This is a rare opportunity to take on a senior Estates leadership role within a world-renowned organisation and UNESCO World Heritage context. You will contribute directly to RBG Kew s global mission, working in a values-driven organisation that champions sustainability, inclusion, learning, and long-term impact. Alongside meaningful work, you will benefit from a comprehensive benefits package, including generous annual leave, flexible working, a competitive pension, wellbeing support, and access to the exceptional gardens at Kew and Wakehurst. The role is based at Wakehurst, with the option of regular home working subject to operational requirements. The closing date for applications is Sunday 3rd May 2026
Apr 29, 2026
Full time
Lead a complex, nationally significant estate in one of the UK s most inspiring environments. Royal Botanic Gardens, Kew (RBG Kew) is seeking to appoint a Senior Estates Manager at Wakehurst to provide strategic and operational leadership across a unique and diverse estate. This is a senior role with responsibility for delivering high-quality Estates services across planned and reactive maintenance, asset management, compliance, sustainability, and facilities management within a heritage and visitor-facing environment. Reporting to the Head of Estates Operations & Maintenance, you will play a pivotal role in ensuring the safe, compliant, and resilient operation of the Wakehurst site, supporting capital projects, historic assets, and long-term sustainability objectives. You will lead multidisciplinary teams and external partners, embedding a culture of excellence in service delivery, customer experience, and continuous improvement. As Senior Estates Manager, you will act as a key internal stakeholder, working closely with scientific, visitor operations, conservation, and capital development colleagues to ensure Estates services enable the organisation s mission to protect plants and fungi for the benefit of people and the planet. Key Responsibilities • Provide strategic and operational leadership for all Estates services, including PPM, reactive maintenance, asset management, and hard and soft FM • Ensure full compliance with health & safety legislation, statutory requirements, and best practice across a complex, mixed-use estate • Lead, motivate, and develop in-house teams and manage contractor and supplier performance across multiple disciplines • Support capital projects, sustainability initiatives, utilities management, and critical building systems • Develop and implement robust maintenance and lifecycle strategies that support historic and heritage assets • Build strong relationships with internal stakeholders and deliver customer-focused, resilient Estates solutions • Oversee Estates budgets, performance reporting, and continuous improvement activity About You You will bring significant experience leading Estates or Facilities Management operations within a complex environment, ideally across large or multi-disciplinary sites. You will have strong technical knowledge of building services and infrastructure, alongside a proven track record in contractor management, compliance, and operational leadership. You will demonstrate: • Degree-level qualification in Building or Facilities Management, or equivalent professional experience • Proven success managing medium to large Estates or maintenance operations • Strong expertise in health & safety, statutory compliance, and contractor performance management • Experience developing maintenance strategies and supporting historic or heritage buildings • A collaborative, consultative leadership style with excellent stakeholder engagement skills • Strategic operational thinking combined with hands-on delivery focus Why Join Us? This is a rare opportunity to take on a senior Estates leadership role within a world-renowned organisation and UNESCO World Heritage context. You will contribute directly to RBG Kew s global mission, working in a values-driven organisation that champions sustainability, inclusion, learning, and long-term impact. Alongside meaningful work, you will benefit from a comprehensive benefits package, including generous annual leave, flexible working, a competitive pension, wellbeing support, and access to the exceptional gardens at Kew and Wakehurst. The role is based at Wakehurst, with the option of regular home working subject to operational requirements. The closing date for applications is Sunday 3rd May 2026
Branta Recruitment is seeking a Contracts & Compliance Manager to oversee the operational integrity and statutory safety of a large estate. You will be the guardian of building safety and service delivery, ensuring that every asset within the portfolio is maintained to the highest standards while driving value through effective supplier management. The Essentials Technical Foundation Qualified Engineer: You must hold an SCQF Level 8 (HND / SVQ Level 4) or equivalent in Mechanical, Electrical, or Building Services Engineering. We value technical expertise and practical vocational qualifications over academic degrees. Hard FM & Operations Proven experience managing Hard FM and M&E operations within large, commercial estate. Hands-on experience delivering both planned (PPM) and reactive maintenance in a live, high-pressure operational environment. Direct responsibility for managing third-party suppliers, including performance auditing, compliance tracking, and service delivery excellence. Compliance & Safety Statutory Rigour: Expert experience managing statutory inspections, testing, and certification. You will be responsible for the integrity of all building system records. Industry Standards: Deep practical knowledge of SFG20 and statutory maintenance regimes to ensure the estate remains fully compliant at all times. Systems & Reporting A solid working knowledge of Building Management Systems to monitor and optimize estate performance. Strong IT capability (Microsoft Office) with the ability to translate complex technical data into clear compliance and performance reports for senior leadership. Leadership & Strategic Impact You will have direct line management experience, capable of motivating and prioritizing workloads for operational staff. Proven ability to manage budgets, control costs, and identify efficiencies without compromising safety or quality. You must be a confident communicator, able to explain technical and compliance failures or requirements clearly to non-technical stakeholders. Apply online today or contact Astrid Camacho at Branta Recruitment for a confidential conversation.
Apr 29, 2026
Full time
Branta Recruitment is seeking a Contracts & Compliance Manager to oversee the operational integrity and statutory safety of a large estate. You will be the guardian of building safety and service delivery, ensuring that every asset within the portfolio is maintained to the highest standards while driving value through effective supplier management. The Essentials Technical Foundation Qualified Engineer: You must hold an SCQF Level 8 (HND / SVQ Level 4) or equivalent in Mechanical, Electrical, or Building Services Engineering. We value technical expertise and practical vocational qualifications over academic degrees. Hard FM & Operations Proven experience managing Hard FM and M&E operations within large, commercial estate. Hands-on experience delivering both planned (PPM) and reactive maintenance in a live, high-pressure operational environment. Direct responsibility for managing third-party suppliers, including performance auditing, compliance tracking, and service delivery excellence. Compliance & Safety Statutory Rigour: Expert experience managing statutory inspections, testing, and certification. You will be responsible for the integrity of all building system records. Industry Standards: Deep practical knowledge of SFG20 and statutory maintenance regimes to ensure the estate remains fully compliant at all times. Systems & Reporting A solid working knowledge of Building Management Systems to monitor and optimize estate performance. Strong IT capability (Microsoft Office) with the ability to translate complex technical data into clear compliance and performance reports for senior leadership. Leadership & Strategic Impact You will have direct line management experience, capable of motivating and prioritizing workloads for operational staff. Proven ability to manage budgets, control costs, and identify efficiencies without compromising safety or quality. You must be a confident communicator, able to explain technical and compliance failures or requirements clearly to non-technical stakeholders. Apply online today or contact Astrid Camacho at Branta Recruitment for a confidential conversation.
Operations Manager (K&B & Adaptations) Location: Surrey Salary: 50,000 + Car Allowance We are seeking an experienced Contracts / Operations Manager to lead planned works programmes, specialising in kitchens & bathrooms (K&B) and property adaptations. This role is responsible for ensuring projects are delivered on time, within budget, and to a high standard, while maintaining strong commercial control and client satisfaction. Key Responsibilities Oversee the planning, coordination, and delivery of works across multiple contracts Manage operatives, subcontractors, and resources to ensure productivity, quality, and KPI performance Monitor project progress, resolve issues, and drive continuous improvement in service delivery Take ownership of financial performance, including cost control, variations, WIP, and account submissions Prepare and present operational and financial reports to senior management Build and maintain strong client relationships, ensuring high levels of customer satisfaction Ensure all contractual obligations are understood and delivered in full compliance Lead recruitment, performance management, and development of staff within the team Promote and enforce a strong health & safety culture, ensuring full regulatory compliance and incident management Requirements Proven experience in a Contracts or Operations Management role Essential experience in K&B and property adaptations Strong commercial awareness and financial management experience Experience managing teams and subcontractors in a fast-paced environment Excellent organisational, communication, and leadership skills Good understanding of health & safety regulations and best practices
Apr 29, 2026
Full time
Operations Manager (K&B & Adaptations) Location: Surrey Salary: 50,000 + Car Allowance We are seeking an experienced Contracts / Operations Manager to lead planned works programmes, specialising in kitchens & bathrooms (K&B) and property adaptations. This role is responsible for ensuring projects are delivered on time, within budget, and to a high standard, while maintaining strong commercial control and client satisfaction. Key Responsibilities Oversee the planning, coordination, and delivery of works across multiple contracts Manage operatives, subcontractors, and resources to ensure productivity, quality, and KPI performance Monitor project progress, resolve issues, and drive continuous improvement in service delivery Take ownership of financial performance, including cost control, variations, WIP, and account submissions Prepare and present operational and financial reports to senior management Build and maintain strong client relationships, ensuring high levels of customer satisfaction Ensure all contractual obligations are understood and delivered in full compliance Lead recruitment, performance management, and development of staff within the team Promote and enforce a strong health & safety culture, ensuring full regulatory compliance and incident management Requirements Proven experience in a Contracts or Operations Management role Essential experience in K&B and property adaptations Strong commercial awareness and financial management experience Experience managing teams and subcontractors in a fast-paced environment Excellent organisational, communication, and leadership skills Good understanding of health & safety regulations and best practices
Role Overview We are seeking an experienced Construction Manager (Transportation Infrastructure) to lead the successful delivery of a busy highways and civil engineering project in Bristol . You will take overall responsibility for site operations, delivery performance, safety, quality, and commercial outcomes, while driving programme certainty and maintaining strong client and stakeholder relationships. This is a senior leadership role overseeing multiple project teams and ensuring consistent, high-quality delivery across all site activities. Key Responsibilities Take overall responsibility for the safe, efficient, and profitable delivery of transportation infrastructure projects Oversee multiple live sites and project teams, including Project Managers, Site Managers, Engineers, Supervisors, and Foremen Provide strategic direction for highways, Section 278 works, drainage, utilities, and associated infrastructure delivery Ensure programmes are planned, resourced, and delivered in line with contractual and operational requirements Develop and maintain strong relationships with clients, local authorities, consultants, and key stakeholders Chair senior-level progress, commercial, and performance meetings, reporting on programme, cost, risk, and delivery outcomes Drive operational performance across all sites, ensuring consistency in safety, quality, and productivity standards Oversee commercial performance in collaboration with the commercial team, including cost control, forecasting, variations, and valuations Ensure full compliance with health, safety, environmental, and quality standards across all live and high-risk environments Manage key risks across multiple projects, including programme delays, traffic management constraints, and logistics Lead resource planning across labour, subcontractors, plant, and materials at portfolio level Complete company IT induction and leadership systems training within the first 1 3 months Requirements Section 278 works experience essential Proven experience as a Project Manager or Senior Site Manager ready for progression into Construction Management Extensive experience within transportation infrastructure, highways, or civil engineering delivery CITB SMSTS (5-Day) or equivalent First Aid at Work certification Strong understanding of highways construction, drainage, utilities, and traffic management Excellent commercial awareness and ability to drive cost and programme performance Experience working in live, public-facing environments and complex logistical conditions Strong communication, organisational, and stakeholder management skills Right to work in the UK Desirable Degree, HNC, or HND in Civil Engineering or Construction Management Experience delivering multi-project portfolios or frameworks Experience on transportation infrastructure schemes valued £5m+ NRSWA (Street Works) qualification What We Offer Long-term pipeline of transportation projects Senior leadership progression opportunities within a growing business Involvement in major infrastructure frameworks and complex civil engineering schemes Access to executive-level training, development, and industry-recognised qualifications
Apr 29, 2026
Seasonal
Role Overview We are seeking an experienced Construction Manager (Transportation Infrastructure) to lead the successful delivery of a busy highways and civil engineering project in Bristol . You will take overall responsibility for site operations, delivery performance, safety, quality, and commercial outcomes, while driving programme certainty and maintaining strong client and stakeholder relationships. This is a senior leadership role overseeing multiple project teams and ensuring consistent, high-quality delivery across all site activities. Key Responsibilities Take overall responsibility for the safe, efficient, and profitable delivery of transportation infrastructure projects Oversee multiple live sites and project teams, including Project Managers, Site Managers, Engineers, Supervisors, and Foremen Provide strategic direction for highways, Section 278 works, drainage, utilities, and associated infrastructure delivery Ensure programmes are planned, resourced, and delivered in line with contractual and operational requirements Develop and maintain strong relationships with clients, local authorities, consultants, and key stakeholders Chair senior-level progress, commercial, and performance meetings, reporting on programme, cost, risk, and delivery outcomes Drive operational performance across all sites, ensuring consistency in safety, quality, and productivity standards Oversee commercial performance in collaboration with the commercial team, including cost control, forecasting, variations, and valuations Ensure full compliance with health, safety, environmental, and quality standards across all live and high-risk environments Manage key risks across multiple projects, including programme delays, traffic management constraints, and logistics Lead resource planning across labour, subcontractors, plant, and materials at portfolio level Complete company IT induction and leadership systems training within the first 1 3 months Requirements Section 278 works experience essential Proven experience as a Project Manager or Senior Site Manager ready for progression into Construction Management Extensive experience within transportation infrastructure, highways, or civil engineering delivery CITB SMSTS (5-Day) or equivalent First Aid at Work certification Strong understanding of highways construction, drainage, utilities, and traffic management Excellent commercial awareness and ability to drive cost and programme performance Experience working in live, public-facing environments and complex logistical conditions Strong communication, organisational, and stakeholder management skills Right to work in the UK Desirable Degree, HNC, or HND in Civil Engineering or Construction Management Experience delivering multi-project portfolios or frameworks Experience on transportation infrastructure schemes valued £5m+ NRSWA (Street Works) qualification What We Offer Long-term pipeline of transportation projects Senior leadership progression opportunities within a growing business Involvement in major infrastructure frameworks and complex civil engineering schemes Access to executive-level training, development, and industry-recognised qualifications
Contract Manager Burnley 50,000 + Company Car / Allowance and 5% Bonus Brief Contract Manager needed for a large well known Facilities Management organisation based in Burnley who are looking to employ an experienced and well-rounded Contract Manager that takes pride in their work. The successful candidate will drive continuous improvement in the hard FM delivery across the contract by working with the operational teams to identify areas for improvement and then implementing appropriate strategies to ensure that the improvement is embedded and sustainable. Benefits Salary: 45,000 - 50,000 per annum Company car / Car allowance 25 day's holiday Variable annual bonus based 5-15% Pension Plan Career Progression What the role entails: Some of the main duties of the Contract Manager will include: Manage service providers delivering the planned and reactive maintenance Liaise with the client on each establishment on behalf of the service provider Carry out contract meetings with the service provider and client on each establishment Carry quality audits to assist the assurance quality Manager Managing the onsite team delivering the agreed services. Meet and monitor the performance of the service providers and to liaise with the Senior management structure Hold monthly review meetings with the Client. Provide and deliver monthly performance reports to the client Fair and consistent attitude in all dealings at all levels Clear communication of the company vision and objectives ensuring the implementation of new procedures Promote and drive the company values Keep up to date with industry developments, driving innovation and effective change What experience you need to be the successful Contract Manager: Carry out contract meetings with the Client and working groups Drive Contract service delivery continuous improvement Provide Monthly reports Analyse CAFM data Work with the Operations Director to deliver strategic execution Work closely with the Project Lifecycle team Strong leadership skills Carry an Authorised Person duty - Desirable Manage stakeholder relationships Manage the onsite team delivering the agreed services (Hard FM delivery and Car Parking Services) Promote and drive the company values Keep up to date with industry developments, driving innovation and effective change This really is a fantastic opportunity for a Contract Manager to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Apr 29, 2026
Full time
Contract Manager Burnley 50,000 + Company Car / Allowance and 5% Bonus Brief Contract Manager needed for a large well known Facilities Management organisation based in Burnley who are looking to employ an experienced and well-rounded Contract Manager that takes pride in their work. The successful candidate will drive continuous improvement in the hard FM delivery across the contract by working with the operational teams to identify areas for improvement and then implementing appropriate strategies to ensure that the improvement is embedded and sustainable. Benefits Salary: 45,000 - 50,000 per annum Company car / Car allowance 25 day's holiday Variable annual bonus based 5-15% Pension Plan Career Progression What the role entails: Some of the main duties of the Contract Manager will include: Manage service providers delivering the planned and reactive maintenance Liaise with the client on each establishment on behalf of the service provider Carry out contract meetings with the service provider and client on each establishment Carry quality audits to assist the assurance quality Manager Managing the onsite team delivering the agreed services. Meet and monitor the performance of the service providers and to liaise with the Senior management structure Hold monthly review meetings with the Client. Provide and deliver monthly performance reports to the client Fair and consistent attitude in all dealings at all levels Clear communication of the company vision and objectives ensuring the implementation of new procedures Promote and drive the company values Keep up to date with industry developments, driving innovation and effective change What experience you need to be the successful Contract Manager: Carry out contract meetings with the Client and working groups Drive Contract service delivery continuous improvement Provide Monthly reports Analyse CAFM data Work with the Operations Director to deliver strategic execution Work closely with the Project Lifecycle team Strong leadership skills Carry an Authorised Person duty - Desirable Manage stakeholder relationships Manage the onsite team delivering the agreed services (Hard FM delivery and Car Parking Services) Promote and drive the company values Keep up to date with industry developments, driving innovation and effective change This really is a fantastic opportunity for a Contract Manager to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Leukaemia UK Our Charity We are a small but mighty charity with one big ambition: to stop leukaemia devastating lives. Despite decades of incredible progress, only half of leukaemia patients live longer than five years after their diagnosis. We won't stop until we change this. We accelerate progress through the life-changing research, awareness and advocacy that matter most to people affected by leukaemia, doing everything we can to make sure that the next person with leukaemia has the best possible experience of diagnosis, treatment and care. We are looking for a Finance Manager to join our Finance & Resources team playing a key role as part of an exciting transition from a historically outsourced finance model to a strengthened, in house finance function as we prepare to deliver our new five year strategy. This role will have exposure to an exciting mix of management accounting, business partnering, financial analysis and process improvement whilst ensuring the organisation s core financial delivery. Team We are a close-knit team, who are all passionate about Leukaemia UK and putting those affected by the disease at the heart of everything we do. We are all focused on keeping it real with pragmatic, practical solutions, as well as ensuring that our charity gets the funding it needs to continue to help those diagnosed with leukaemia and other blood cancers. As a small organisation with just over 30 employees, every role counts. We have ambitious plans and we rely on individuals being self-starters, resilient and working at pace to maximise our collective impact. We may not be about the corporate life here, but we are all about delivering exceptional expertise and making a real change to people s lives. Leukaemia UK and You We are a growing charity with an annual income of £3.5m with a diversified funding portfolio including grants, donations and trading income with a mix of restricted and unrestricted funds. This is a new part time role within Leukaemia UK s Finance & Resources team and forms part of a planned transition from an outsourced finance model to a fully in house finance function. The role has been created to strengthen internal finance capability and resilience as the organisation prepares to deliver its newly approved five year strategy from 2027. You will play a leading, hands on role in running the organisation s core finance operations, ensuring robust financial control, accurate reporting and effective support to teams across the organisation. Working closely with the Director of Finance & Resources, you will take ownership of core finance processes providing operational leadership, internal business partnering and process discipline. As part of a small central team, you will work alongside the Director of Finance & Resources and the Finance Officer, and partner closely with colleagues across the organisation. You will provide practical financial guidance, help teams understand and manage their budgets, and act as a trusted internal finance partner, as well as ensuring the smooth running of day to day finance processes. This role is particularly suited to someone who enjoys being hands on, combining operational delivery with continuous improvement. You will have the opportunity to help shape and embed new ways of working, improve processes and systems, and build a finance function that is fit to support an ambitious and growing charity. In return, you will gain exposure to a broad range of organisational activity, work closely with senior leaders and teams, and play a key role in supporting Leukaemia UK s next phase of strategic development. Skills and Experience E ssential: Significant experience and confidence in managing a full range of finance operations in a small or medium sized charitable organisation. Qualified or part-qualified accountant, holding one of the UK mainstream accountancy qualifications with strong operational finance experience. Excellent knowledge of UK charity SORP and regulatory reporting requirements. Strong understanding of financial controls and month and year-end processes. Strong experience in preparing management accounts, forecasts, budgets and statutory accounts. Highly experienced in all aspects of Xero cloud-based accounting system, especially reporting. Strong IT skills, including Office 365 and SharePoint. Experienced in charity fund accounting and restricted funds tracking and monitoring. Ability to balance hands on delivery with improvement and change. Experience in improving finance processes and introducing automation or system improvements. Strong communication skills, ability to work collaboratively with colleagues and strong stakeholder management skills. Comfortable working in a part time role with clear priorities and boundaries. Resilient and comfortable with navigating through change. Uphold the charities culture and values of being bold, collaborative and curious. Desirable: Experience of line managing staff and supporting their development. Management of outsourced service providers. Independent learner, keen to find and apply best-practise solutions. Willingness to identify, test and apply appropriate technology and AI tools to streamline processes. Discrete and trustworthy with high levels of integrity Role Specifics 22.5 hours per week (0.6 FTE) worked over 3 days or more, Monday to Friday. Location: We are very flexible! Our offices are based in Central London, and we operate hybrid working. In this role you are required to work from the office at least 1 day per week. £40,000 £45,000 FTE dependent on experience. Pro-rata for part-time hours We are proud of our benefits see a summary on our website Work with us - Leukaemia UK Benefits 36 days holiday per year, including bank holidays - pro rata for part time employees Pension default is 4% employee and 4% employer and we match up to 6% Life Assurance x 4 cover Critical Illness Cover Cash back healthcare scheme & Employee Assistance Programme (EAP) Hybrid Working- 1 day in the office per week Company sick pay Applications and interview timings If you feel you have the passion for our work and the right mix of experience, skills, energy, and flair to embrace this role and enable our strategy to fly, then we would love you to apply. Please also see the full job description attached to the advert. To minimise unconscious bias, we use anonymous recruitment and are unable to consider direct applications. Please apply via the CharityJob website with your CV and covering letter. Closing Date: Midnight Tuesday 12th May 2026 - First interviews will be held via Teams on Friday 22nd May 2026 - Second interviews will be face to face in our London Offices at 26 Great Queen St, London WC2B 5BL on Wednesday 27th / Thursday 28th May 2026 I look forward to hearing from you! Azra Azra Karaselimovic Director of Finance and Resources Leukaemia UK
Apr 29, 2026
Full time
Leukaemia UK Our Charity We are a small but mighty charity with one big ambition: to stop leukaemia devastating lives. Despite decades of incredible progress, only half of leukaemia patients live longer than five years after their diagnosis. We won't stop until we change this. We accelerate progress through the life-changing research, awareness and advocacy that matter most to people affected by leukaemia, doing everything we can to make sure that the next person with leukaemia has the best possible experience of diagnosis, treatment and care. We are looking for a Finance Manager to join our Finance & Resources team playing a key role as part of an exciting transition from a historically outsourced finance model to a strengthened, in house finance function as we prepare to deliver our new five year strategy. This role will have exposure to an exciting mix of management accounting, business partnering, financial analysis and process improvement whilst ensuring the organisation s core financial delivery. Team We are a close-knit team, who are all passionate about Leukaemia UK and putting those affected by the disease at the heart of everything we do. We are all focused on keeping it real with pragmatic, practical solutions, as well as ensuring that our charity gets the funding it needs to continue to help those diagnosed with leukaemia and other blood cancers. As a small organisation with just over 30 employees, every role counts. We have ambitious plans and we rely on individuals being self-starters, resilient and working at pace to maximise our collective impact. We may not be about the corporate life here, but we are all about delivering exceptional expertise and making a real change to people s lives. Leukaemia UK and You We are a growing charity with an annual income of £3.5m with a diversified funding portfolio including grants, donations and trading income with a mix of restricted and unrestricted funds. This is a new part time role within Leukaemia UK s Finance & Resources team and forms part of a planned transition from an outsourced finance model to a fully in house finance function. The role has been created to strengthen internal finance capability and resilience as the organisation prepares to deliver its newly approved five year strategy from 2027. You will play a leading, hands on role in running the organisation s core finance operations, ensuring robust financial control, accurate reporting and effective support to teams across the organisation. Working closely with the Director of Finance & Resources, you will take ownership of core finance processes providing operational leadership, internal business partnering and process discipline. As part of a small central team, you will work alongside the Director of Finance & Resources and the Finance Officer, and partner closely with colleagues across the organisation. You will provide practical financial guidance, help teams understand and manage their budgets, and act as a trusted internal finance partner, as well as ensuring the smooth running of day to day finance processes. This role is particularly suited to someone who enjoys being hands on, combining operational delivery with continuous improvement. You will have the opportunity to help shape and embed new ways of working, improve processes and systems, and build a finance function that is fit to support an ambitious and growing charity. In return, you will gain exposure to a broad range of organisational activity, work closely with senior leaders and teams, and play a key role in supporting Leukaemia UK s next phase of strategic development. Skills and Experience E ssential: Significant experience and confidence in managing a full range of finance operations in a small or medium sized charitable organisation. Qualified or part-qualified accountant, holding one of the UK mainstream accountancy qualifications with strong operational finance experience. Excellent knowledge of UK charity SORP and regulatory reporting requirements. Strong understanding of financial controls and month and year-end processes. Strong experience in preparing management accounts, forecasts, budgets and statutory accounts. Highly experienced in all aspects of Xero cloud-based accounting system, especially reporting. Strong IT skills, including Office 365 and SharePoint. Experienced in charity fund accounting and restricted funds tracking and monitoring. Ability to balance hands on delivery with improvement and change. Experience in improving finance processes and introducing automation or system improvements. Strong communication skills, ability to work collaboratively with colleagues and strong stakeholder management skills. Comfortable working in a part time role with clear priorities and boundaries. Resilient and comfortable with navigating through change. Uphold the charities culture and values of being bold, collaborative and curious. Desirable: Experience of line managing staff and supporting their development. Management of outsourced service providers. Independent learner, keen to find and apply best-practise solutions. Willingness to identify, test and apply appropriate technology and AI tools to streamline processes. Discrete and trustworthy with high levels of integrity Role Specifics 22.5 hours per week (0.6 FTE) worked over 3 days or more, Monday to Friday. Location: We are very flexible! Our offices are based in Central London, and we operate hybrid working. In this role you are required to work from the office at least 1 day per week. £40,000 £45,000 FTE dependent on experience. Pro-rata for part-time hours We are proud of our benefits see a summary on our website Work with us - Leukaemia UK Benefits 36 days holiday per year, including bank holidays - pro rata for part time employees Pension default is 4% employee and 4% employer and we match up to 6% Life Assurance x 4 cover Critical Illness Cover Cash back healthcare scheme & Employee Assistance Programme (EAP) Hybrid Working- 1 day in the office per week Company sick pay Applications and interview timings If you feel you have the passion for our work and the right mix of experience, skills, energy, and flair to embrace this role and enable our strategy to fly, then we would love you to apply. Please also see the full job description attached to the advert. To minimise unconscious bias, we use anonymous recruitment and are unable to consider direct applications. Please apply via the CharityJob website with your CV and covering letter. Closing Date: Midnight Tuesday 12th May 2026 - First interviews will be held via Teams on Friday 22nd May 2026 - Second interviews will be face to face in our London Offices at 26 Great Queen St, London WC2B 5BL on Wednesday 27th / Thursday 28th May 2026 I look forward to hearing from you! Azra Azra Karaselimovic Director of Finance and Resources Leukaemia UK
Description We are looking for an organised, proactive Client Support Coordinator to join YoungEducation. This is a key operational role supporting the delivery of services across Alternative Provision, centre-based tuition, online tuition, and home tuition. You will play a central role in ensuring that services run smoothly, efficiently, and to a high standard, supporting young people, families, schools, and local authorities. You will coordinate referrals, manage timetables, oversee reporting, and act as a main point of contact across multiple services. The role requires someone who is confident managing information, communicating clearly, and maintaining strong organisation in a fast-paced environment. The role Working closely with the Operations Manager, you will take ownership of the coordination and day-to-day delivery of programmes across the organisation. You will manage referrals and onboarding from initial enquiry through to placement, ensuring all information is accurate, complete, and shared appropriately. You will coordinate availability with tutors, service providers, and subcontractors, and ensure timetables are planned effectively and updated as needed. You will maintain oversight of attendance, engagement, and programme delivery, identifying any issues early and supporting appropriate action. You will also ensure that all reporting is completed to a high standard, reviewing submissions and ensuring they meet organisational, safeguarding, and commissioning expectations. A key part of the role is quality assurance. You will check reports from tutors, service providers, and subcontractors, ensuring they are clear, accurate, and professional. Where concerns arise whether related to quality, safeguarding, or performance you will escalate these appropriately to management. You will also be responsible for maintaining accurate data and systems, tracking performance, and supporting reporting for senior leadership. This includes identifying trends, risks, and areas for improvement across services. The role involves regular communication with a wide range of stakeholders, including schools, local authorities, families, and private clients. You will be expected to communicate confidently and professionally, both over the phone and via email, and ensure that important information is relayed clearly and accurately. You will contribute to the continuous improvement of systems and processes, helping to ensure consistency, efficiency, and high standards across the organisation. Key responsibilities Manage referrals, enquiries, and onboarding across all services Coordinate staff availability and timetabling Act as a point of contact for schools, local authorities, families, and private clients Monitor attendance, engagement, and programme delivery Oversee the completion and quality of reporting Check reports from tutors, service providers, and subcontractors Escalate any safeguarding, quality, or performance concerns to management Maintain accurate records and data systems Track performance and support reporting to senior leadership Support improvements to systems and processes About you You will have experience in education, tuition, or a similar environment, and be confident managing coordination and administrative responsibilities within a fast-paced setting. You will be highly organised, able to manage multiple priorities, and comfortable taking ownership of your workload. You will have excellent spoken and written English, strong communication skills, and be confident speaking with a range of stakeholders. You will also have strong IT skills, including Microsoft Office, and be comfortable working with data, systems, and reporting. You will be able to interpret information, identify issues, and support solutions in a practical and professional way. Desirable Experience working with schools or local authorities Understanding of EHCPs or SEND Experience attending EHCP reviews or multi-agency meetings What we offer 25 days annual leave plus bank holidays (33 total) Attractive employer pension scheme Ongoing professional development Opportunities for progression within a growing organisation Safeguarding Statement YoungEducation is committed to safeguarding and promoting the welfare of children and young people. All applicants are expected to share this commitment. This role is subject to: Enhanced DBS check Barred List check Two professional references Right to work in the UK
Apr 29, 2026
Full time
Description We are looking for an organised, proactive Client Support Coordinator to join YoungEducation. This is a key operational role supporting the delivery of services across Alternative Provision, centre-based tuition, online tuition, and home tuition. You will play a central role in ensuring that services run smoothly, efficiently, and to a high standard, supporting young people, families, schools, and local authorities. You will coordinate referrals, manage timetables, oversee reporting, and act as a main point of contact across multiple services. The role requires someone who is confident managing information, communicating clearly, and maintaining strong organisation in a fast-paced environment. The role Working closely with the Operations Manager, you will take ownership of the coordination and day-to-day delivery of programmes across the organisation. You will manage referrals and onboarding from initial enquiry through to placement, ensuring all information is accurate, complete, and shared appropriately. You will coordinate availability with tutors, service providers, and subcontractors, and ensure timetables are planned effectively and updated as needed. You will maintain oversight of attendance, engagement, and programme delivery, identifying any issues early and supporting appropriate action. You will also ensure that all reporting is completed to a high standard, reviewing submissions and ensuring they meet organisational, safeguarding, and commissioning expectations. A key part of the role is quality assurance. You will check reports from tutors, service providers, and subcontractors, ensuring they are clear, accurate, and professional. Where concerns arise whether related to quality, safeguarding, or performance you will escalate these appropriately to management. You will also be responsible for maintaining accurate data and systems, tracking performance, and supporting reporting for senior leadership. This includes identifying trends, risks, and areas for improvement across services. The role involves regular communication with a wide range of stakeholders, including schools, local authorities, families, and private clients. You will be expected to communicate confidently and professionally, both over the phone and via email, and ensure that important information is relayed clearly and accurately. You will contribute to the continuous improvement of systems and processes, helping to ensure consistency, efficiency, and high standards across the organisation. Key responsibilities Manage referrals, enquiries, and onboarding across all services Coordinate staff availability and timetabling Act as a point of contact for schools, local authorities, families, and private clients Monitor attendance, engagement, and programme delivery Oversee the completion and quality of reporting Check reports from tutors, service providers, and subcontractors Escalate any safeguarding, quality, or performance concerns to management Maintain accurate records and data systems Track performance and support reporting to senior leadership Support improvements to systems and processes About you You will have experience in education, tuition, or a similar environment, and be confident managing coordination and administrative responsibilities within a fast-paced setting. You will be highly organised, able to manage multiple priorities, and comfortable taking ownership of your workload. You will have excellent spoken and written English, strong communication skills, and be confident speaking with a range of stakeholders. You will also have strong IT skills, including Microsoft Office, and be comfortable working with data, systems, and reporting. You will be able to interpret information, identify issues, and support solutions in a practical and professional way. Desirable Experience working with schools or local authorities Understanding of EHCPs or SEND Experience attending EHCP reviews or multi-agency meetings What we offer 25 days annual leave plus bank holidays (33 total) Attractive employer pension scheme Ongoing professional development Opportunities for progression within a growing organisation Safeguarding Statement YoungEducation is committed to safeguarding and promoting the welfare of children and young people. All applicants are expected to share this commitment. This role is subject to: Enhanced DBS check Barred List check Two professional references Right to work in the UK
Assistant Facilities Manager Newport £36,000 - £40,000 (DOE) Full-Time, Permanent + Excellent Benefits Are you a Facilities Coordinator looking to step up into an Assistant Facilities Manager role with a fast-growing company? I am currently supporting a growing Facilities Management business with their recruitment for an Assistant Facilities Manager to join their team in Newport. This is a great opportunity to join a well-established and expanding business, working closely with senior management and playing a key role in the day-to-day running of FM operations across multiple contracts. Responsibilities: Supporting the Head of FM with the day-to-day management of contracts Coordinating planned (PPM) and reactive maintenance works Managing and prioritising incoming jobs via email, phone, and CAFM systems Overseeing office functions and supporting the FM Administrator Maintaining strong client relationships and providing regular updates Assisting with quotations, scheduling, and general operations Supporting monthly invoicing and basic financial administration Skills & Experience: Experience within Facilities Management or a similar environment Strong organisational and problem-solving skills Excellent communication and customer-facing ability Ability to manage multiple tasks in a fast-paced environment Good attention to detail Experience with CAFM systems (desirable) Hands-on and flexible approach For further information on the role and the company you will be working for please APPLY NOW or get in touch with Rhymel Henderson for a confidential chat
Apr 29, 2026
Full time
Assistant Facilities Manager Newport £36,000 - £40,000 (DOE) Full-Time, Permanent + Excellent Benefits Are you a Facilities Coordinator looking to step up into an Assistant Facilities Manager role with a fast-growing company? I am currently supporting a growing Facilities Management business with their recruitment for an Assistant Facilities Manager to join their team in Newport. This is a great opportunity to join a well-established and expanding business, working closely with senior management and playing a key role in the day-to-day running of FM operations across multiple contracts. Responsibilities: Supporting the Head of FM with the day-to-day management of contracts Coordinating planned (PPM) and reactive maintenance works Managing and prioritising incoming jobs via email, phone, and CAFM systems Overseeing office functions and supporting the FM Administrator Maintaining strong client relationships and providing regular updates Assisting with quotations, scheduling, and general operations Supporting monthly invoicing and basic financial administration Skills & Experience: Experience within Facilities Management or a similar environment Strong organisational and problem-solving skills Excellent communication and customer-facing ability Ability to manage multiple tasks in a fast-paced environment Good attention to detail Experience with CAFM systems (desirable) Hands-on and flexible approach For further information on the role and the company you will be working for please APPLY NOW or get in touch with Rhymel Henderson for a confidential chat
I am currently working with Harlow District Council who are looking for an Interim Lifts Manager on a 12-month contract paying a rate of £550 per day. Harlow District Council's Housing Operations team is seeking an experienced Interim Lift Manager to oversee the management, compliance, and maintenance of passenger and goods lifts across our residential housing stock and non-housing portfolio You will ensure full statutory compliance, manage contracts with service and maintenance providers, and act as the Council's technical authority on all lift-related matters. KEY RESPONSIBILITIES Manage all lift assets across the portfolio stock, ensuring operational safety and statutory compliance Commission and oversee LOLER Thorough Examinations to keep all lift certification current under the Lifting Operations and Lifting Equipment Regulations 1998 Lead contract management for maintenance, repair, and modernisation contracts Ensure compliance with the Health & Safety at Work Act 1974, BS EN 81 standards, and the Supply of Machinery (Safety) Regulations 2008 Liaise with the Competent Person under PUWER 1998 and coordinate planned preventative maintenance programmes Report to senior management on KPIs, defects, expenditure, and risk ESSENTIAL QUALIFICATIONS Recognised lift engineering qualification (e.g. LEIA, City & Guilds 2850, or equivalent NVQ Level 3+) Authorised/Competent Person status to conduct LOLER Thorough Examinations IOSH Managing Safely or NEBOSH Certificate (or equivalent H&S qualification) ESSENTIAL EXPERIENCE Proven track record managing lift assets within a social housing or local authority environment Strong, demonstrable contract management experience tendering, performance monitoring, and supplier relationship management In-depth knowledge of LOLER 1998, PUWER 1998, the Health & Safety at Work Act 1974, and relevant British Standards Experience managing compliance documentation, risk assessments, and lift certification registers Ability to manage capital and revenue budgets effectively DESIRABLE Experience of lift modernisation programmes Familiarity with the Regulatory Reform (Fire Safety) Order 2005 in relation to evacuation lifts Asset management system knowledge The hiring manager is looking to book in interviews ASAP, so please let me know if this would be of interest. If this isn't of interest to yourself, please feel free to forward this on to someone who may be interested. The client is looking to move very quickly with this one, so please apply ASAP if this would be of interest.
Apr 29, 2026
Contractor
I am currently working with Harlow District Council who are looking for an Interim Lifts Manager on a 12-month contract paying a rate of £550 per day. Harlow District Council's Housing Operations team is seeking an experienced Interim Lift Manager to oversee the management, compliance, and maintenance of passenger and goods lifts across our residential housing stock and non-housing portfolio You will ensure full statutory compliance, manage contracts with service and maintenance providers, and act as the Council's technical authority on all lift-related matters. KEY RESPONSIBILITIES Manage all lift assets across the portfolio stock, ensuring operational safety and statutory compliance Commission and oversee LOLER Thorough Examinations to keep all lift certification current under the Lifting Operations and Lifting Equipment Regulations 1998 Lead contract management for maintenance, repair, and modernisation contracts Ensure compliance with the Health & Safety at Work Act 1974, BS EN 81 standards, and the Supply of Machinery (Safety) Regulations 2008 Liaise with the Competent Person under PUWER 1998 and coordinate planned preventative maintenance programmes Report to senior management on KPIs, defects, expenditure, and risk ESSENTIAL QUALIFICATIONS Recognised lift engineering qualification (e.g. LEIA, City & Guilds 2850, or equivalent NVQ Level 3+) Authorised/Competent Person status to conduct LOLER Thorough Examinations IOSH Managing Safely or NEBOSH Certificate (or equivalent H&S qualification) ESSENTIAL EXPERIENCE Proven track record managing lift assets within a social housing or local authority environment Strong, demonstrable contract management experience tendering, performance monitoring, and supplier relationship management In-depth knowledge of LOLER 1998, PUWER 1998, the Health & Safety at Work Act 1974, and relevant British Standards Experience managing compliance documentation, risk assessments, and lift certification registers Ability to manage capital and revenue budgets effectively DESIRABLE Experience of lift modernisation programmes Familiarity with the Regulatory Reform (Fire Safety) Order 2005 in relation to evacuation lifts Asset management system knowledge The hiring manager is looking to book in interviews ASAP, so please let me know if this would be of interest. If this isn't of interest to yourself, please feel free to forward this on to someone who may be interested. The client is looking to move very quickly with this one, so please apply ASAP if this would be of interest.
TristoneNash are supporting a large housing association in their search for a Senior Planned Operations Manager covering the organisations patches of Eastleigh, Yeovil, London and Bracknell. The successful candidate is expected to be office based three days per week spread across all regions. Job role: The Senior Planned Operations Manager is responsible for the delivery of all planned and cyclical works programmes for the housing stock. Utilising a team of managers and trades, the role will deliver all planned works which could include bathrooms, kitchens, roofs, windows and redecoration works across the whole operational area of the Group & responsible for a budget of circa 23M. Seeking to identify opportunities to expand and develop in house capacity to deliver works whilst keeping a focus on legislative obligations and compliance. Experience required: Holder of a recognised construction qualification at the appropriate level or extensive experience at this level. Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing Level 4 or equivalent). H&S qualification (IOSH 5 day or NEBOSH construction certificate) with a depth of working knowledge of application of Health and Safety legislation and how to keep people safe. Extensive knowledge of statutory regulations relevant to the role Demonstrable experience in managing large scale contract and maintenance projects within a housing organisation. Commercially astute with the ability to analyse financial data and formulate work programmes within defined budgets Good communicator with ability to lead and motivate individuals and teams in the delivery of key services Ability to provide support and guidance in the management of trades and external contractors Broad knowledge of building related issues with the ability to provide technical support and advice Demonstrate our Values and Behaviours.
Apr 29, 2026
Full time
TristoneNash are supporting a large housing association in their search for a Senior Planned Operations Manager covering the organisations patches of Eastleigh, Yeovil, London and Bracknell. The successful candidate is expected to be office based three days per week spread across all regions. Job role: The Senior Planned Operations Manager is responsible for the delivery of all planned and cyclical works programmes for the housing stock. Utilising a team of managers and trades, the role will deliver all planned works which could include bathrooms, kitchens, roofs, windows and redecoration works across the whole operational area of the Group & responsible for a budget of circa 23M. Seeking to identify opportunities to expand and develop in house capacity to deliver works whilst keeping a focus on legislative obligations and compliance. Experience required: Holder of a recognised construction qualification at the appropriate level or extensive experience at this level. Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing Level 4 or equivalent). H&S qualification (IOSH 5 day or NEBOSH construction certificate) with a depth of working knowledge of application of Health and Safety legislation and how to keep people safe. Extensive knowledge of statutory regulations relevant to the role Demonstrable experience in managing large scale contract and maintenance projects within a housing organisation. Commercially astute with the ability to analyse financial data and formulate work programmes within defined budgets Good communicator with ability to lead and motivate individuals and teams in the delivery of key services Ability to provide support and guidance in the management of trades and external contractors Broad knowledge of building related issues with the ability to provide technical support and advice Demonstrate our Values and Behaviours.
TristoneNash are supporting a large housing association in their search for a Senior Planned Operations Manager covering the organisations patches of Eastleigh, Yeovil, London and Bracknell. The successful candidate is expected to be office based three days per week spread across all regions. Job role: The Senior Planned Operations Manager is responsible for the delivery of all planned and cyclical works programmes for the housing stock. Utilising a team of managers and trades, the role will deliver all planned works which could include bathrooms, kitchens, roofs, windows and redecoration works across the whole operational area of the Group & responsible for a budget of circa 23M. Seeking to identify opportunities to expand and develop in house capacity to deliver works whilst keeping a focus on legislative obligations and compliance. Experience required: Holder of a recognised construction qualification at the appropriate level or extensive experience at this level. Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing Level 4 or equivalent). H&S qualification (IOSH 5 day or NEBOSH construction certificate) with a depth of working knowledge of application of Health and Safety legislation and how to keep people safe. Extensive knowledge of statutory regulations relevant to the role Demonstrable experience in managing large scale contract and maintenance projects within a housing organisation. Commercially astute with the ability to analyse financial data and formulate work programmes within defined budgets Good communicator with ability to lead and motivate individuals and teams in the delivery of key services Ability to provide support and guidance in the management of trades and external contractors Broad knowledge of building related issues with the ability to provide technical support and advice Demonstrate our Values and Behaviours.
Apr 29, 2026
Full time
TristoneNash are supporting a large housing association in their search for a Senior Planned Operations Manager covering the organisations patches of Eastleigh, Yeovil, London and Bracknell. The successful candidate is expected to be office based three days per week spread across all regions. Job role: The Senior Planned Operations Manager is responsible for the delivery of all planned and cyclical works programmes for the housing stock. Utilising a team of managers and trades, the role will deliver all planned works which could include bathrooms, kitchens, roofs, windows and redecoration works across the whole operational area of the Group & responsible for a budget of circa 23M. Seeking to identify opportunities to expand and develop in house capacity to deliver works whilst keeping a focus on legislative obligations and compliance. Experience required: Holder of a recognised construction qualification at the appropriate level or extensive experience at this level. Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing Level 4 or equivalent). H&S qualification (IOSH 5 day or NEBOSH construction certificate) with a depth of working knowledge of application of Health and Safety legislation and how to keep people safe. Extensive knowledge of statutory regulations relevant to the role Demonstrable experience in managing large scale contract and maintenance projects within a housing organisation. Commercially astute with the ability to analyse financial data and formulate work programmes within defined budgets Good communicator with ability to lead and motivate individuals and teams in the delivery of key services Ability to provide support and guidance in the management of trades and external contractors Broad knowledge of building related issues with the ability to provide technical support and advice Demonstrate our Values and Behaviours.
