Role Purpose You will be joining a leisure company who are looking for a Group Facilities Manager who is responsible for the maintenance and upkeep of all sites across the UK, ensuring every site operates safely and to high standards. This role owns the performance, condition, and longevity of all physical assets across the group. The successful candidate will ensure every site is safe, fully operational, meticulously maintained, and presented to the high standards expected. Working closely with managers, regional leadership, and external contractors, the Group Facilities Manager will implement robust maintenance systems, control supplier performance, protect asset value, and ensure their sites operate reliably and efficiently at all times. This is a hands-on, senior operational role requiring strong leadership, commercial awareness, and proven experience managing facilities across a multi-site estate. The role is critical in supporting continued national expansion and delivering a consistent, premium customer experience across every location. Key Responsibilities1. Estate Ownership & Maintenance Control Take full responsibility for the condition, safety, and functionality of all sites. Build and manage a group-wide repairs & maintenance reporting system with all managers. Triage, prioritise, and resolve all reactive maintenance issues across the estate. Attend sites regularly and be physically present where problems need fixing. Ensure zero tolerance on long-outstanding issues. 2. Planned Preventative Maintenance (PPM) Design, implement, and continuously improve a group maintenance schedule Building fabric Mechanical & electrical systems Plumbing & drainage HVAC & ventilation Catering and bar equipment IT, CCTV, access control and WiFi Build and maintain a central maintenance log for every site. Introduce service intervals, inspection regimes, and reporting templates. 3. Supplier Sourcing & Contract Management Go to market to source and appoint approved national and regional contractors, including: Electrical Plumbing General building & DIY Court maintenance specialists HVAC Fire & security Negotiate call-out rates, SLAs, warranties, and retainer agreements. Create a preferred supplier framework with clear standards and response times. Manage performance, costs, and quality - remove underperforming suppliers quickly. 4. Asset, Warranty & O&M Management Build and maintain an asset register across the group. Track and manage: Product warranties Guarantees Aftercare agreements Installer liabilities Ensure O&M manuals are created, stored, and kept up to date for every site. Own all handover documentation from new builds and refurbishments. Ensure sites operate assets in line with manufacturer requirements. 5. New Site Handover & Growth Support Lead on the facilities side of new site openings, including: Snagging Defect management Supplier aftercare Warranty setup O&M compilation 6. Cross-Functional Support Work closely with managers to train them on reporting, basic checks, and asset care. Liaise with marketing where physical assets are required on site (signage, price boards, POS, promotional installs). Support operations and regional management with estate performance reporting. Assist with budgeting for maintenance and long-term capex planning. What We're Looking ForWe want someone who: Has 5+ years experience in multi-site facilities management (leisure, gyms, hospitality, retail, logistics, or sports facilities ideal). Is commercial, tough, organised, and decisive. Is used to running contractors, not being run by them. Is highly practical - understands buildings, M&E, and maintenance in the real world. Can build systems, but also roll their sleeves up. Is comfortable travelling, being on site, climbing ladders, and dealing with issues directly. Can implement standards and hold people accountable. Doesn't let problems drift. Core Skills & Experience Multi-site maintenance management Contractor sourcing & negotiation Planned preventative maintenance systems Asset and warranty management Building services & general construction knowledge Health & safety awareness Budget control and cost tracking Strong organisation and documentation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 07, 2026
Full time
Role Purpose You will be joining a leisure company who are looking for a Group Facilities Manager who is responsible for the maintenance and upkeep of all sites across the UK, ensuring every site operates safely and to high standards. This role owns the performance, condition, and longevity of all physical assets across the group. The successful candidate will ensure every site is safe, fully operational, meticulously maintained, and presented to the high standards expected. Working closely with managers, regional leadership, and external contractors, the Group Facilities Manager will implement robust maintenance systems, control supplier performance, protect asset value, and ensure their sites operate reliably and efficiently at all times. This is a hands-on, senior operational role requiring strong leadership, commercial awareness, and proven experience managing facilities across a multi-site estate. The role is critical in supporting continued national expansion and delivering a consistent, premium customer experience across every location. Key Responsibilities1. Estate Ownership & Maintenance Control Take full responsibility for the condition, safety, and functionality of all sites. Build and manage a group-wide repairs & maintenance reporting system with all managers. Triage, prioritise, and resolve all reactive maintenance issues across the estate. Attend sites regularly and be physically present where problems need fixing. Ensure zero tolerance on long-outstanding issues. 2. Planned Preventative Maintenance (PPM) Design, implement, and continuously improve a group maintenance schedule Building fabric Mechanical & electrical systems Plumbing & drainage HVAC & ventilation Catering and bar equipment IT, CCTV, access control and WiFi Build and maintain a central maintenance log for every site. Introduce service intervals, inspection regimes, and reporting templates. 3. Supplier Sourcing & Contract Management Go to market to source and appoint approved national and regional contractors, including: Electrical Plumbing General building & DIY Court maintenance specialists HVAC Fire & security Negotiate call-out rates, SLAs, warranties, and retainer agreements. Create a preferred supplier framework with clear standards and response times. Manage performance, costs, and quality - remove underperforming suppliers quickly. 4. Asset, Warranty & O&M Management Build and maintain an asset register across the group. Track and manage: Product warranties Guarantees Aftercare agreements Installer liabilities Ensure O&M manuals are created, stored, and kept up to date for every site. Own all handover documentation from new builds and refurbishments. Ensure sites operate assets in line with manufacturer requirements. 5. New Site Handover & Growth Support Lead on the facilities side of new site openings, including: Snagging Defect management Supplier aftercare Warranty setup O&M compilation 6. Cross-Functional Support Work closely with managers to train them on reporting, basic checks, and asset care. Liaise with marketing where physical assets are required on site (signage, price boards, POS, promotional installs). Support operations and regional management with estate performance reporting. Assist with budgeting for maintenance and long-term capex planning. What We're Looking ForWe want someone who: Has 5+ years experience in multi-site facilities management (leisure, gyms, hospitality, retail, logistics, or sports facilities ideal). Is commercial, tough, organised, and decisive. Is used to running contractors, not being run by them. Is highly practical - understands buildings, M&E, and maintenance in the real world. Can build systems, but also roll their sleeves up. Is comfortable travelling, being on site, climbing ladders, and dealing with issues directly. Can implement standards and hold people accountable. Doesn't let problems drift. Core Skills & Experience Multi-site maintenance management Contractor sourcing & negotiation Planned preventative maintenance systems Asset and warranty management Building services & general construction knowledge Health & safety awareness Budget control and cost tracking Strong organisation and documentation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Your new company This role is working for Hays, a FTSE 250 recruitment leader with a global footprint, combining decades of expertise with a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading tech. With deep specialism across STEM and digital domains, Hays leverages data-driven insight and a worldwide tech talent network to help organisations secure the skills they need today and for the future. Backed by significant investment in its technology transformation and strategic partnerships, Hays is shaping the future of tech recruitment and supporting businesses as they build tomorrow's workforce. Your new role The Demand & Capacity Manager ensures that Technology Operations has the resources, capacity, and performance headroom needed to deliver stable, predictable, and scalable services globally. The role is responsible for forecasting demand, analysing consumption trends, modelling capacity needs, and identifying risks related to saturation, seasonal patterns, and strategic growth. This includes coordinating with Finance, PMO, Service Performance Management, Engineering teams, and vendors to ensure that demand is understood, capacity is planned, and costs are optimised across infrastructure, platforms, cloud, and global operations. Core Responsibilities: Own the global demand and capacity management framework across infrastructure, cloud, platforms, and operational delivery services. Develop and maintain capacity models incorporating historic trends, business forecasts, and technology growth patterns. Forecast demand for infrastructure resources, cloud consumption, platform usage, licensing, storage, workloads, and workforce/operational capacity. Identify saturation risks, constraints, seasonal spikes, and capacity-related service vulnerabilities. Provide capacity insights to PMO reprioritisation, investment planning, and readiness assessments. Work with Service Performance Manager to correlate capacity with stability, recurrence patterns, and performance bottlenecks. Partner with Vendor/Contract Manager to assess vendor capacity commitments, delivery models, and scalability. Collaborate with EA to ensure capacity plans align with technology roadmaps and transformation initiatives. Ensure appropriate capacity for major business events, releases, migrations, and peak periods. Maintain regular reporting covering consumption, forecasts, risks, and recommended actions. Accountable for the accuracy and quality of global demand and capacity forecasts. Ensure capacity risks are identified early, documented, communicated, and mitigated with clear action plans. Maintain a single source of truth for demand, consumption, and capacity insights. Provide leadership with proactive recommendations for investment, optimisation, and scaling actions. Drive alignment between capacity planning, financial forecasting, and platform/infrastructure strategies. Prepare and run capacity governance routines including monthly capacity reviews. Ensure readiness and capacity availability for major business or technology events. Support cloud optimisation and FinOps activities with accurate consumption modelling. Collaborate with operational teams to ensure capacity actions support service stability and avoid degradations. Global Delivery & Collaboration: Work with Regional Service Managers to capture local demand patterns, constraints, and capacity needs. Collaborate with EA to ensure strategic alignment with long-term architectural evolution. Partner with Infrastructure and Platform teams to understand scaling limits, performance boundaries, and capacity signals. Engage with PMO to validate capacity readiness for projects, migrations, and releases. Coordinate globally with MSPs (incl. Cognizant) to validate vendor capacity and delivery throughput. Work with Finance and Cost Management teams to validate budget impact, cost-to-serve models, and cloud consumption forecasts. Support Security and Compliance capacity requirements for logging, monitoring, DR, and backup workloads. Key Deliverable: Global Demand & Capacity Forecast (rolling 12-36 months). Capacity Models & Dashboards (infrastructure, cloud, platform, operational workload). Monthly Consumption & Capacity Report including risks, hotspots, and future projections. Quarterly Capacity Review Pack including investment proposals and optimisation insights. Capacity inputs for PMO readiness assessments, budgeting, and prioritisation. Documentation of mitigation actions for capacity-related risks. Cloud consumption models and cost-optimisation recommendations. KPIs & Success Measures: Accuracy of demand and capacity forecasts. Reduction of unplanned capacity-related incidents or outages. Timeliness of capacity reporting and insights. Optimisation impact (cloud savings, resource efficiency gains). Stakeholder satisfaction across Technology, Finance, Regions, and Vendors. Alignment of capacity with business demand and technology roadmaps. What you'll need to succeed Hands-on experience with automation platforms (ServiceNow Flow Designer, Power Automate, Rundeck, Ansible, Terraform, or similar). Scripting skills (PowerShell, Python, Bash, or equivalent). Understanding of monitoring and alerting systems (eg, Dynatrace, Datadog, Splunk, Azure Monitor). Knowledge of ITSM processes (Incident, Problem, Change, Request) and workflow automation. Experience integrating automation with CI/CD, APIs, and cloud-native services. Strong understanding of identity models, RBAC, and secure automation practices. Ability nonrepresentational issues and translate them into automation solutions. Experience working with MSPs and global delivery models What you'll get in return Competitive base salary + bonus + benefits aligned to the seniority of the role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
May 07, 2026
Full time
Your new company This role is working for Hays, a FTSE 250 recruitment leader with a global footprint, combining decades of expertise with a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading tech. With deep specialism across STEM and digital domains, Hays leverages data-driven insight and a worldwide tech talent network to help organisations secure the skills they need today and for the future. Backed by significant investment in its technology transformation and strategic partnerships, Hays is shaping the future of tech recruitment and supporting businesses as they build tomorrow's workforce. Your new role The Demand & Capacity Manager ensures that Technology Operations has the resources, capacity, and performance headroom needed to deliver stable, predictable, and scalable services globally. The role is responsible for forecasting demand, analysing consumption trends, modelling capacity needs, and identifying risks related to saturation, seasonal patterns, and strategic growth. This includes coordinating with Finance, PMO, Service Performance Management, Engineering teams, and vendors to ensure that demand is understood, capacity is planned, and costs are optimised across infrastructure, platforms, cloud, and global operations. Core Responsibilities: Own the global demand and capacity management framework across infrastructure, cloud, platforms, and operational delivery services. Develop and maintain capacity models incorporating historic trends, business forecasts, and technology growth patterns. Forecast demand for infrastructure resources, cloud consumption, platform usage, licensing, storage, workloads, and workforce/operational capacity. Identify saturation risks, constraints, seasonal spikes, and capacity-related service vulnerabilities. Provide capacity insights to PMO reprioritisation, investment planning, and readiness assessments. Work with Service Performance Manager to correlate capacity with stability, recurrence patterns, and performance bottlenecks. Partner with Vendor/Contract Manager to assess vendor capacity commitments, delivery models, and scalability. Collaborate with EA to ensure capacity plans align with technology roadmaps and transformation initiatives. Ensure appropriate capacity for major business events, releases, migrations, and peak periods. Maintain regular reporting covering consumption, forecasts, risks, and recommended actions. Accountable for the accuracy and quality of global demand and capacity forecasts. Ensure capacity risks are identified early, documented, communicated, and mitigated with clear action plans. Maintain a single source of truth for demand, consumption, and capacity insights. Provide leadership with proactive recommendations for investment, optimisation, and scaling actions. Drive alignment between capacity planning, financial forecasting, and platform/infrastructure strategies. Prepare and run capacity governance routines including monthly capacity reviews. Ensure readiness and capacity availability for major business or technology events. Support cloud optimisation and FinOps activities with accurate consumption modelling. Collaborate with operational teams to ensure capacity actions support service stability and avoid degradations. Global Delivery & Collaboration: Work with Regional Service Managers to capture local demand patterns, constraints, and capacity needs. Collaborate with EA to ensure strategic alignment with long-term architectural evolution. Partner with Infrastructure and Platform teams to understand scaling limits, performance boundaries, and capacity signals. Engage with PMO to validate capacity readiness for projects, migrations, and releases. Coordinate globally with MSPs (incl. Cognizant) to validate vendor capacity and delivery throughput. Work with Finance and Cost Management teams to validate budget impact, cost-to-serve models, and cloud consumption forecasts. Support Security and Compliance capacity requirements for logging, monitoring, DR, and backup workloads. Key Deliverable: Global Demand & Capacity Forecast (rolling 12-36 months). Capacity Models & Dashboards (infrastructure, cloud, platform, operational workload). Monthly Consumption & Capacity Report including risks, hotspots, and future projections. Quarterly Capacity Review Pack including investment proposals and optimisation insights. Capacity inputs for PMO readiness assessments, budgeting, and prioritisation. Documentation of mitigation actions for capacity-related risks. Cloud consumption models and cost-optimisation recommendations. KPIs & Success Measures: Accuracy of demand and capacity forecasts. Reduction of unplanned capacity-related incidents or outages. Timeliness of capacity reporting and insights. Optimisation impact (cloud savings, resource efficiency gains). Stakeholder satisfaction across Technology, Finance, Regions, and Vendors. Alignment of capacity with business demand and technology roadmaps. What you'll need to succeed Hands-on experience with automation platforms (ServiceNow Flow Designer, Power Automate, Rundeck, Ansible, Terraform, or similar). Scripting skills (PowerShell, Python, Bash, or equivalent). Understanding of monitoring and alerting systems (eg, Dynatrace, Datadog, Splunk, Azure Monitor). Knowledge of ITSM processes (Incident, Problem, Change, Request) and workflow automation. Experience integrating automation with CI/CD, APIs, and cloud-native services. Strong understanding of identity models, RBAC, and secure automation practices. Ability nonrepresentational issues and translate them into automation solutions. Experience working with MSPs and global delivery models What you'll get in return Competitive base salary + bonus + benefits aligned to the seniority of the role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
UK RESIDENTIAL ACTIVITY MANAGER Title: Activity Manager (Residential) Job Type: Residential, Full-Time Reports to: Centre Director Dates: June 22nd to August 1st 2026 (Possibility of extension in some centres starting in June and/or finishing mid-August) Country: United Kingdom Location: London King's, London Uxbridge, Reading, Guildford, Worcester, Dover, Oxford, Edinburgh MISSION STATEMENT Move Language Ahead is committed to providing industry leading safe, educational, and cultural programmes to students from around the world. Students, families, and agents from around the world have chosen MLA for the quality of our language courses, for the established trust of our brand, and for the meticulous attention to detail in our packages. The MLA formula for a summer centre is a unique blend of many full-day and half-day excursions, an amazing activity programme and specialised language path. In this way we have broken the barriers of the traditional summer language course. MLA WELFARE AND SAFEGUARDING STATEMENT MLA is committed to the welfare and safeguarding of children, young people and adults at risk. All students should expect to feel safe within all areas of our seasonal programme. The primary concern at all times is the interests and safety of each student and the organisation takes all reasonable steps to protect children from harm, discrimination or degrading treatment and to uphold their rights. MLA staff working with young learners will all go through our safer recruitment process including online or face to face interviews, record checks of references and background checks, in line with the country's regulations, to ensure they are able to work with young people, provide evidence of qualifications and work experience as part of the process and according to our Safeguarding Policy, Preventing Sexual Harassment and Prevent Policy. POSITION OVERVIEW Responsible for the activity and excursion programme for international students and for the Activity Leaders. Full time summer employment from mid June - mid August Responsible for all aspects of the ESL summer camp programming, including off campus excursions and on campus activities Represent MLA values Reports to Centre Director and Operations Manager 6 working days per week 1 day off per week Residential employment includes all meals and accommodation Possibility of extension in some centres (starting in June and/or finishing mid August) The MLA Activity Manager is a senior position, and the successful candidate will be a member of the school's management structure. You will be responsible for the Activity Leaders, you will reside on campus and promote the welfare of students and adhere to, and comply with the MLA Safeguarding Policy. Your responsibilities include organising all the activities and excursions for our international students and training your staff to run them successfully. Your role is about filling with joy a diverse multicultural exchange and make a lasting impact on the lives of international students. AMs are also responsible for communicating with the Centre Director and Group Leaders, as well as service providers. Summer centres are very busy places and there may be duties to perform in addition to those detailed here. REQUIREMENTS Essential Must have a UK passport/right to work in the UK, and a valid DBS (England & Wales) or PVG (Scotland). If you're based outside the UK, also a Criminal Record Check from your country of residence Proven suitability to work with students under 18: at least 2 references. Be proficient in the use of IT Desirable Summer School experience in the UK or in Ireland. Prior work experience as a manager Prior experience overseeing a strict operating budget First Aid certificate Sports/Coaching training Volunteering experience Involvement in active groups (e.g. scouts, trekking, sports, etc) PERSON SPECIFICATION Ability to develop positive relationships with students, earning their trust whilst maintaining proper professional boundaries Ability to establish excellent relationships with our clients and service providers, especially the Group Leaders bringing students from abroad Team player Ability to provide safety and welfare assistance to students Excellent communication skills (verbal, written and interpersonal) Display absolute commitment to the highest standards of professional behaviour Ability to motivate and inspire a team under pressure and lead by example Positive outlook Enthusiasm and creativity Excellent organisational and interpersonal skills Ability to work long hours in a high pressure environment Passion for working with youth Flexibility and adaptability Ability to multi task Attention to detail Aptitude to effectively use Microsoft Word and Excel Ability to be pleasant, polite, and cooperative. SCHEDULE As an Activity Manager, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. KEY POSITION ACCOUNTABILITIES Complete all required, paid training/induction meetings prior to and during the programme Review itineraries and become knowledgeable with all aspects of the programme Complete risk assessments Plan and organise activities and excursions ensuring all necessary resources are available and ready. Use the MLA software effectively Maintain a clean, organised and professional Centre Office Schedule Activity Leaders rotas Oversee the efficient completion of all duties of Activity Leaders Work with the management team and assist the Centre Director to ensure all day to day centre operations and programme components are properly planned and delivered Attend meetings with Group Leaders and MLA Managers Be sensitive to staff needs and feedback, and ensure they are being heard and addressed Promote the welfare of students and adhere to, and comply with the Safeguarding Policy TRAINING & CPD Complete all required pre employment training Attend the in person induction training and take an active part in discussions Read and understand MLA policies sent during the recruitment process Read, understand and adhere to the guidelines set out in your Handbook Be open to feedback during appraisals and set your own developmental goals for you to work on during your time with MLA Request guidance on and actively seek professional development to improve you skills Experienced Activity Managers should be open to provide guidance and actively help peers seeking professional development Support Activity Leaders in delivering excursions and activities Inspire and encourage Activity Leaders to lead excursions and activities Work with the MLA Management Team in designing necessary on site training Carry out inductions and training for Activity Leaders Carry out two staff appraisals in line with the MLA guidelines ADMINISTRATIVE DUTIES Review, create, and/or confirm all bookings for all excursions and transportation, including extra excursions Collaborate with the Centre Administrator to ensure all invoices are paid and receipts are properly logged into the accounting software Direct the Activity Leaders in the preparation of the site to include creation of bulletin boards, signage, itineraries, welcome packets, and activity programmes Create and ensure weekly staff schedules are accurate and available within the online employee scheduling software Maintain the Centre Noticeboard providing accurate information and announcements to Group Leaders and students Work with the Centre Director to complete the Airport Transfer Check within the MLA software to ensure all airport transfers have been booked and confirmed correctly Assist in the sending of Centre SMS from the MLA software to Group Leaders and students including but not limited to Parent Arrival, Group Leader Arrival, Parent Departure, and Group Leader Departure notifications Attend regular staff meetings to maintain good communication and positive morale SAFEGUARDING & WELFARE Promoting the welfare of students and adhere to, and comply with the Safeguarding Policy Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively Assist the Centre Director and Welfare Manager with communicating to staff and guests site specific emergency evacuation and preparedness plans Maintain 24 hour on call emergency assistance for the centre Address any guest or staff concerns and properly document and report concerns Be aware of any specific safeguarding needs of minors (those under the age of 18) Company Quality Performance Work with the Centre Director to ensure that what has been sold to the guests is being provided by the centre . click apply for full job details
May 07, 2026
Full time
UK RESIDENTIAL ACTIVITY MANAGER Title: Activity Manager (Residential) Job Type: Residential, Full-Time Reports to: Centre Director Dates: June 22nd to August 1st 2026 (Possibility of extension in some centres starting in June and/or finishing mid-August) Country: United Kingdom Location: London King's, London Uxbridge, Reading, Guildford, Worcester, Dover, Oxford, Edinburgh MISSION STATEMENT Move Language Ahead is committed to providing industry leading safe, educational, and cultural programmes to students from around the world. Students, families, and agents from around the world have chosen MLA for the quality of our language courses, for the established trust of our brand, and for the meticulous attention to detail in our packages. The MLA formula for a summer centre is a unique blend of many full-day and half-day excursions, an amazing activity programme and specialised language path. In this way we have broken the barriers of the traditional summer language course. MLA WELFARE AND SAFEGUARDING STATEMENT MLA is committed to the welfare and safeguarding of children, young people and adults at risk. All students should expect to feel safe within all areas of our seasonal programme. The primary concern at all times is the interests and safety of each student and the organisation takes all reasonable steps to protect children from harm, discrimination or degrading treatment and to uphold their rights. MLA staff working with young learners will all go through our safer recruitment process including online or face to face interviews, record checks of references and background checks, in line with the country's regulations, to ensure they are able to work with young people, provide evidence of qualifications and work experience as part of the process and according to our Safeguarding Policy, Preventing Sexual Harassment and Prevent Policy. POSITION OVERVIEW Responsible for the activity and excursion programme for international students and for the Activity Leaders. Full time summer employment from mid June - mid August Responsible for all aspects of the ESL summer camp programming, including off campus excursions and on campus activities Represent MLA values Reports to Centre Director and Operations Manager 6 working days per week 1 day off per week Residential employment includes all meals and accommodation Possibility of extension in some centres (starting in June and/or finishing mid August) The MLA Activity Manager is a senior position, and the successful candidate will be a member of the school's management structure. You will be responsible for the Activity Leaders, you will reside on campus and promote the welfare of students and adhere to, and comply with the MLA Safeguarding Policy. Your responsibilities include organising all the activities and excursions for our international students and training your staff to run them successfully. Your role is about filling with joy a diverse multicultural exchange and make a lasting impact on the lives of international students. AMs are also responsible for communicating with the Centre Director and Group Leaders, as well as service providers. Summer centres are very busy places and there may be duties to perform in addition to those detailed here. REQUIREMENTS Essential Must have a UK passport/right to work in the UK, and a valid DBS (England & Wales) or PVG (Scotland). If you're based outside the UK, also a Criminal Record Check from your country of residence Proven suitability to work with students under 18: at least 2 references. Be proficient in the use of IT Desirable Summer School experience in the UK or in Ireland. Prior work experience as a manager Prior experience overseeing a strict operating budget First Aid certificate Sports/Coaching training Volunteering experience Involvement in active groups (e.g. scouts, trekking, sports, etc) PERSON SPECIFICATION Ability to develop positive relationships with students, earning their trust whilst maintaining proper professional boundaries Ability to establish excellent relationships with our clients and service providers, especially the Group Leaders bringing students from abroad Team player Ability to provide safety and welfare assistance to students Excellent communication skills (verbal, written and interpersonal) Display absolute commitment to the highest standards of professional behaviour Ability to motivate and inspire a team under pressure and lead by example Positive outlook Enthusiasm and creativity Excellent organisational and interpersonal skills Ability to work long hours in a high pressure environment Passion for working with youth Flexibility and adaptability Ability to multi task Attention to detail Aptitude to effectively use Microsoft Word and Excel Ability to be pleasant, polite, and cooperative. SCHEDULE As an Activity Manager, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. KEY POSITION ACCOUNTABILITIES Complete all required, paid training/induction meetings prior to and during the programme Review itineraries and become knowledgeable with all aspects of the programme Complete risk assessments Plan and organise activities and excursions ensuring all necessary resources are available and ready. Use the MLA software effectively Maintain a clean, organised and professional Centre Office Schedule Activity Leaders rotas Oversee the efficient completion of all duties of Activity Leaders Work with the management team and assist the Centre Director to ensure all day to day centre operations and programme components are properly planned and delivered Attend meetings with Group Leaders and MLA Managers Be sensitive to staff needs and feedback, and ensure they are being heard and addressed Promote the welfare of students and adhere to, and comply with the Safeguarding Policy TRAINING & CPD Complete all required pre employment training Attend the in person induction training and take an active part in discussions Read and understand MLA policies sent during the recruitment process Read, understand and adhere to the guidelines set out in your Handbook Be open to feedback during appraisals and set your own developmental goals for you to work on during your time with MLA Request guidance on and actively seek professional development to improve you skills Experienced Activity Managers should be open to provide guidance and actively help peers seeking professional development Support Activity Leaders in delivering excursions and activities Inspire and encourage Activity Leaders to lead excursions and activities Work with the MLA Management Team in designing necessary on site training Carry out inductions and training for Activity Leaders Carry out two staff appraisals in line with the MLA guidelines ADMINISTRATIVE DUTIES Review, create, and/or confirm all bookings for all excursions and transportation, including extra excursions Collaborate with the Centre Administrator to ensure all invoices are paid and receipts are properly logged into the accounting software Direct the Activity Leaders in the preparation of the site to include creation of bulletin boards, signage, itineraries, welcome packets, and activity programmes Create and ensure weekly staff schedules are accurate and available within the online employee scheduling software Maintain the Centre Noticeboard providing accurate information and announcements to Group Leaders and students Work with the Centre Director to complete the Airport Transfer Check within the MLA software to ensure all airport transfers have been booked and confirmed correctly Assist in the sending of Centre SMS from the MLA software to Group Leaders and students including but not limited to Parent Arrival, Group Leader Arrival, Parent Departure, and Group Leader Departure notifications Attend regular staff meetings to maintain good communication and positive morale SAFEGUARDING & WELFARE Promoting the welfare of students and adhere to, and comply with the Safeguarding Policy Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively Assist the Centre Director and Welfare Manager with communicating to staff and guests site specific emergency evacuation and preparedness plans Maintain 24 hour on call emergency assistance for the centre Address any guest or staff concerns and properly document and report concerns Be aware of any specific safeguarding needs of minors (those under the age of 18) Company Quality Performance Work with the Centre Director to ensure that what has been sold to the guests is being provided by the centre . click apply for full job details
Shift Manager Bathford £45,500 Per Annum Our client is recruiting for a Duty Shift Manager to join a high performing manufacturing team. You will coordinate activities on shift to ensure that production targets are met efficiently and safely. You will act as the first level of escalation for issues that cannot be resolved Shift Manager Role and Responsibilities: Ensure all reports are managed and have up to date accurate job description; PDRs, SMART objectives linked to business objectives Regular reviews of performance and development need to enhance performance and capability As the Senior Manager on site out of hours you will act as incident commander for the site in the event of an emergency (such as fire, flood etc) Monitor standards across the factory on shift ensuring that all systems and procedures are correctly applied particularly with respect to Health, Safety and Environment, quality, security, HR and housekeeping Drive / support the day-to-day business process such as WIP, over-makes, production planning, material planning and job history and planning Act as mentor and coach giving guidance and advice on the handling of production, projects and HR issues and will attend and lead the morning Operations review meeting Lead on shift for the implementation on lean manufacturing tools such as Quick Kaizen and problem solving. Working closely with Site Leadership Team and Key Project Leaders to ensure that the initiatives are implemented in a consistent and professional manner Act as the focal point on shift for the implementation of projects, actively encouraging participation across the shift, support all Projects which will involve cross shift participation Support each production job through the process to ensure that FMEA, Risk Assessments, Control plans and SSOW are in place for processes Represent customers in production helping to raise the awareness of quality on shift by ensuring good feedback to the HPT s of issues raised Drive meetings such as the 3C s Meeting, Shift Safety Meetings and the daily Operations meeting Facilitate and drive the process ensuring that all up and coming jobs are reviewed and planned for working with other stakeholders you will be accountable for the output of this process which does not exclusively include, grade reviews, control plans, risks, spoil and making reviews. Have an overview across Operations for OTIF actively on shift to ensure that order cut offs are as accurate as possible Develop own technical expertise to support improvement activity, projects and to help solve production problems Support the SAFE process and procedures ensuring this is delivered and maintained Expected to take up activities, chair meetings and carry out actions delegated by the Papermaking Manager/Mill Manager which are deemed necessary and within the boundaries of such a senior role Organise, control (and regularly review) the sites activities in conjunction with Department Managers in order to ensure the achievement of both day-to-day and longer-term targets with respect to quality, output and costs The ideal Shift Manager will: Strong understanding of production processes and procedures Good understanding of Lean manufacturing tools and techniques Competent with IT systems and the use of various CRMs, ERPs, and other management systems Track record of performance management and other HR processes Previously improved, driven and demonstrated determination to achieve results NEBOSH Certified (Desirable) Boiler Operation Certificate (Desirable) Shift Manager Working Hours: Week 1 : Friday, Saturday, Sunday and Monday 18:00pm 06:00am Tuesday, Wednesday and Thursday off Week 2 : Friday, Saturday, Sunday 06:00am 18:00pm Monday off Week 3 : Tuesday, Wednesday, Thursday 18:00pm 06:00am Friday, Saturday and Sunday off Week 4 : Monday, Tuesday, Wednesday and Thursday 06:00am 18:00pm 7 Days off Jackie Kerr Recruitment is an independent agency that has been established for 28 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidates' requirements to ensure that we place you in your ideal role. We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment. com to enter your details and you will receive job alerts, hot off the press. The portal enables you to update your information and CV at any time, so we always have your latest employment details on record. So please visit our website and let us help you to find your dream job! Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment. com to apply for other jobs that may be suitable to you
May 07, 2026
Full time
Shift Manager Bathford £45,500 Per Annum Our client is recruiting for a Duty Shift Manager to join a high performing manufacturing team. You will coordinate activities on shift to ensure that production targets are met efficiently and safely. You will act as the first level of escalation for issues that cannot be resolved Shift Manager Role and Responsibilities: Ensure all reports are managed and have up to date accurate job description; PDRs, SMART objectives linked to business objectives Regular reviews of performance and development need to enhance performance and capability As the Senior Manager on site out of hours you will act as incident commander for the site in the event of an emergency (such as fire, flood etc) Monitor standards across the factory on shift ensuring that all systems and procedures are correctly applied particularly with respect to Health, Safety and Environment, quality, security, HR and housekeeping Drive / support the day-to-day business process such as WIP, over-makes, production planning, material planning and job history and planning Act as mentor and coach giving guidance and advice on the handling of production, projects and HR issues and will attend and lead the morning Operations review meeting Lead on shift for the implementation on lean manufacturing tools such as Quick Kaizen and problem solving. Working closely with Site Leadership Team and Key Project Leaders to ensure that the initiatives are implemented in a consistent and professional manner Act as the focal point on shift for the implementation of projects, actively encouraging participation across the shift, support all Projects which will involve cross shift participation Support each production job through the process to ensure that FMEA, Risk Assessments, Control plans and SSOW are in place for processes Represent customers in production helping to raise the awareness of quality on shift by ensuring good feedback to the HPT s of issues raised Drive meetings such as the 3C s Meeting, Shift Safety Meetings and the daily Operations meeting Facilitate and drive the process ensuring that all up and coming jobs are reviewed and planned for working with other stakeholders you will be accountable for the output of this process which does not exclusively include, grade reviews, control plans, risks, spoil and making reviews. Have an overview across Operations for OTIF actively on shift to ensure that order cut offs are as accurate as possible Develop own technical expertise to support improvement activity, projects and to help solve production problems Support the SAFE process and procedures ensuring this is delivered and maintained Expected to take up activities, chair meetings and carry out actions delegated by the Papermaking Manager/Mill Manager which are deemed necessary and within the boundaries of such a senior role Organise, control (and regularly review) the sites activities in conjunction with Department Managers in order to ensure the achievement of both day-to-day and longer-term targets with respect to quality, output and costs The ideal Shift Manager will: Strong understanding of production processes and procedures Good understanding of Lean manufacturing tools and techniques Competent with IT systems and the use of various CRMs, ERPs, and other management systems Track record of performance management and other HR processes Previously improved, driven and demonstrated determination to achieve results NEBOSH Certified (Desirable) Boiler Operation Certificate (Desirable) Shift Manager Working Hours: Week 1 : Friday, Saturday, Sunday and Monday 18:00pm 06:00am Tuesday, Wednesday and Thursday off Week 2 : Friday, Saturday, Sunday 06:00am 18:00pm Monday off Week 3 : Tuesday, Wednesday, Thursday 18:00pm 06:00am Friday, Saturday and Sunday off Week 4 : Monday, Tuesday, Wednesday and Thursday 06:00am 18:00pm 7 Days off Jackie Kerr Recruitment is an independent agency that has been established for 28 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidates' requirements to ensure that we place you in your ideal role. We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment. com to enter your details and you will receive job alerts, hot off the press. The portal enables you to update your information and CV at any time, so we always have your latest employment details on record. So please visit our website and let us help you to find your dream job! Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment. com to apply for other jobs that may be suitable to you
Part-Time General Manager - HR & Facilities Location: Wakefield, West Yorkshire Contract Type: Part Time - 24 hours per week (typically 3 days per week; flexibility available) Salary: £29,000 per annum (pro rata for 24 hours) Reports to: Managing Director / Board Role Purpose My client is seeking an experienced Part-Time General Manager to oversee Facilities Management (70%), Human Resources (20%), and ad-hoc operational management (10%). This is a hands-on role focused on ensuring the business operates safely, compliantly, and efficiently, while supporting employees and senior leadership. Key Responsibilities Facilities Management (Approx. 70%) Day-to-day management of site facilities, ensuring safety and compliance Oversight of building maintenance, repairs, and planned preventative maintenance Management of health & safety compliance, including risk assessments and audits Primary liaison with external contractors and service providers Management of facilities budgets, utilities, and service contracts Ensuring compliance with UK health, safety, and environmental legislation Oversight of fire safety, emergency planning, and business continuity Maintaining site standards, security, and access control Supporting facilities improvement or refurbishment projects Human Resources (Approx. 20%) Oversight of HR operations and employment policies Management of employee relations, including absence, disciplinary, and grievance matters Advising managers on UK employment law and HR best practice Coordination of recruitment and onboarding Oversight of training, development, and compliance training Maintenance of HR records and GDPR compliance Liaison with payroll providers and finance on payroll inputs Ad-hoc Management & Operational Support (Approx. 10%) General management support to senior leadership Support for cross-departmental operational matters Contribution to continuous improvement initiatives Providing cover or additional support during key periods Person Specification Essential Proven experience in a General Manager, Facilities Manager, Operations Manager, or similar role Strong facilities management background Working knowledge of UK employment law Good understanding of health & safety legislation Ability to work autonomously in a part-time role Strong organisational, communication, and problem-solving skills Desirable NEBOSH or IOSH qualification CIPD Level 3 or above Experience in manufacturing, textiles, or SME environments I look forward to your application.
May 07, 2026
Full time
Part-Time General Manager - HR & Facilities Location: Wakefield, West Yorkshire Contract Type: Part Time - 24 hours per week (typically 3 days per week; flexibility available) Salary: £29,000 per annum (pro rata for 24 hours) Reports to: Managing Director / Board Role Purpose My client is seeking an experienced Part-Time General Manager to oversee Facilities Management (70%), Human Resources (20%), and ad-hoc operational management (10%). This is a hands-on role focused on ensuring the business operates safely, compliantly, and efficiently, while supporting employees and senior leadership. Key Responsibilities Facilities Management (Approx. 70%) Day-to-day management of site facilities, ensuring safety and compliance Oversight of building maintenance, repairs, and planned preventative maintenance Management of health & safety compliance, including risk assessments and audits Primary liaison with external contractors and service providers Management of facilities budgets, utilities, and service contracts Ensuring compliance with UK health, safety, and environmental legislation Oversight of fire safety, emergency planning, and business continuity Maintaining site standards, security, and access control Supporting facilities improvement or refurbishment projects Human Resources (Approx. 20%) Oversight of HR operations and employment policies Management of employee relations, including absence, disciplinary, and grievance matters Advising managers on UK employment law and HR best practice Coordination of recruitment and onboarding Oversight of training, development, and compliance training Maintenance of HR records and GDPR compliance Liaison with payroll providers and finance on payroll inputs Ad-hoc Management & Operational Support (Approx. 10%) General management support to senior leadership Support for cross-departmental operational matters Contribution to continuous improvement initiatives Providing cover or additional support during key periods Person Specification Essential Proven experience in a General Manager, Facilities Manager, Operations Manager, or similar role Strong facilities management background Working knowledge of UK employment law Good understanding of health & safety legislation Ability to work autonomously in a part-time role Strong organisational, communication, and problem-solving skills Desirable NEBOSH or IOSH qualification CIPD Level 3 or above Experience in manufacturing, textiles, or SME environments I look forward to your application.
Business Development Manager / Sales Manager- London, South East & Midlands territory. Fire & Security Systems Our client is a well-established and growing fire and security solutions provider delivering installation, service, maintenance and compliance-led support to commercial, multi-site and national customers across the UK. Due to continued growth, they are now looking to appoint a commercially driven Business Development Manager / Sales Manager to focus on new business acquisition across London, the South East and up to the Midlands. This is a true hunter role for a sales professional who knows how to prospect, qualify, build pipeline, influence stakeholders and close profitable fire and security contracts. Most client meetings are conducted virtually, so travel is limited, although occasional face-to-face meetings, site visits and key client presentations will be required across the region. The Role As Business Development Manager / Sales Manager, you will be responsible for identifying, developing and converting new business opportunities across commercial, multi-site and facilities-led environments. This is not a passive account management role. The successful candidate will be expected to self generate opportunities, target new logos, build relationships with key decision makers and drive revenue growth through a disciplined, consultative and results led sales approach. You will sell a broad fire and security proposition, including installation, service, maintenance and compliance solutions. Core Solutions You will be promoting a full range of fire and security services, including: Fire detection and alarm systems, CCTV and video surveillance solutions, Access control systems, Intruder alarms, Planned preventative maintenance contracts, Reactive maintenance and repairs, Compliance led service agreements, Multi-site fire and security support, National account service delivery Key Responsibilities Generate new business opportunities through outbound prospecting, warm leads, referrals, networking and strategic target account mapping Develop a robust sales pipeline across London, the South East and the Midlands Identify and engage decision makers including Facilities Managers, Property Directors, Compliance Managers, Procurement Teams, Operations Directors and business owners Sell fire and security solutions into commercial, property, retail, logistics, healthcare, education, industrial and multi-site environments Conduct discovery calls, needs analysis and commercial qualification Understand client pain points around compliance, supplier consolidation, SLA performance, response times, risk management and service delivery Create tailored proposals and commercially sound solutions Manage the full sales cycle from initial contact through to proposal, negotiation, close and handover Maintain accurate CRM records, pipeline reporting, forecasting and sales activity data Negotiate contract values, service agreements, maintenance packages and project opportunities Work closely with internal operations, engineering and service teams to ensure smooth mobilisation Achieve and exceed agreed revenue, margin and new business targets What we are looking for We are looking for a driven, credible and resilient sales professional with a proven background in B2B new business development within the Fire & Security sector The ideal candidate will have: Proven experience in new business sales A strong hunter mentality and the ability to self generate leads Experience selling fire and security, life safety, compliance, FM, M&E, building services or technical service solutions A track record of winning new customers and developing profitable accounts Strong understanding of maintenance contracts, service agreements, PPMs, SLAs and compliance led sales Confidence selling to senior stakeholders, procurement teams and operational decision makers Ability to sell value, service quality and risk reduction rather than purely price Excellent pipeline management and CRM discipline Strong commercial awareness around margin, recurring revenue, contract value and mobilisation A consultative, solution-led sales style Comfort working remotely and conducting the majority of client meetings virtually This is an excellent opportunity to join a growing fire and security business with a strong technical proposition, established infrastructure and a clear appetite for growth. The successful candidate will have autonomy to develop their territory, build a strong pipeline and win meaningful contracts across sectors where compliance, life safety, asset protection and service reliability are critical. You will be joining a business that can support national and multi-site customers while still offering a responsive, service-led approach. Apply now for immediate consideration!
May 07, 2026
Full time
Business Development Manager / Sales Manager- London, South East & Midlands territory. Fire & Security Systems Our client is a well-established and growing fire and security solutions provider delivering installation, service, maintenance and compliance-led support to commercial, multi-site and national customers across the UK. Due to continued growth, they are now looking to appoint a commercially driven Business Development Manager / Sales Manager to focus on new business acquisition across London, the South East and up to the Midlands. This is a true hunter role for a sales professional who knows how to prospect, qualify, build pipeline, influence stakeholders and close profitable fire and security contracts. Most client meetings are conducted virtually, so travel is limited, although occasional face-to-face meetings, site visits and key client presentations will be required across the region. The Role As Business Development Manager / Sales Manager, you will be responsible for identifying, developing and converting new business opportunities across commercial, multi-site and facilities-led environments. This is not a passive account management role. The successful candidate will be expected to self generate opportunities, target new logos, build relationships with key decision makers and drive revenue growth through a disciplined, consultative and results led sales approach. You will sell a broad fire and security proposition, including installation, service, maintenance and compliance solutions. Core Solutions You will be promoting a full range of fire and security services, including: Fire detection and alarm systems, CCTV and video surveillance solutions, Access control systems, Intruder alarms, Planned preventative maintenance contracts, Reactive maintenance and repairs, Compliance led service agreements, Multi-site fire and security support, National account service delivery Key Responsibilities Generate new business opportunities through outbound prospecting, warm leads, referrals, networking and strategic target account mapping Develop a robust sales pipeline across London, the South East and the Midlands Identify and engage decision makers including Facilities Managers, Property Directors, Compliance Managers, Procurement Teams, Operations Directors and business owners Sell fire and security solutions into commercial, property, retail, logistics, healthcare, education, industrial and multi-site environments Conduct discovery calls, needs analysis and commercial qualification Understand client pain points around compliance, supplier consolidation, SLA performance, response times, risk management and service delivery Create tailored proposals and commercially sound solutions Manage the full sales cycle from initial contact through to proposal, negotiation, close and handover Maintain accurate CRM records, pipeline reporting, forecasting and sales activity data Negotiate contract values, service agreements, maintenance packages and project opportunities Work closely with internal operations, engineering and service teams to ensure smooth mobilisation Achieve and exceed agreed revenue, margin and new business targets What we are looking for We are looking for a driven, credible and resilient sales professional with a proven background in B2B new business development within the Fire & Security sector The ideal candidate will have: Proven experience in new business sales A strong hunter mentality and the ability to self generate leads Experience selling fire and security, life safety, compliance, FM, M&E, building services or technical service solutions A track record of winning new customers and developing profitable accounts Strong understanding of maintenance contracts, service agreements, PPMs, SLAs and compliance led sales Confidence selling to senior stakeholders, procurement teams and operational decision makers Ability to sell value, service quality and risk reduction rather than purely price Excellent pipeline management and CRM discipline Strong commercial awareness around margin, recurring revenue, contract value and mobilisation A consultative, solution-led sales style Comfort working remotely and conducting the majority of client meetings virtually This is an excellent opportunity to join a growing fire and security business with a strong technical proposition, established infrastructure and a clear appetite for growth. The successful candidate will have autonomy to develop their territory, build a strong pipeline and win meaningful contracts across sectors where compliance, life safety, asset protection and service reliability are critical. You will be joining a business that can support national and multi-site customers while still offering a responsive, service-led approach. Apply now for immediate consideration!
Part-Time Office Manager- HR & Facilities Location: Wakefield, West Yorkshire Contract Type: Part Time - 24 hours per week (typically 3 days per week; flexibility available) Salary: £29,000 per annum (pro rata for 24 hours) Reports to: Managing Director / Board Role Purpose My client is seeking an experienced Part-Time General Manager to oversee Facilities Management (70%), Human Resources (20%), and ad-hoc operational management (10%). This is a hands-on role focused on ensuring the business operates safely, compliantly, and efficiently, while supporting employees and senior leadership. Key Responsibilities Facilities Management (Approx. 70%) Day-to-day management of site facilities, ensuring safety and compliance Oversight of building maintenance, repairs, and planned preventative maintenance Management of health & safety compliance, including risk assessments and audits Primary liaison with external contractors and service providers Management of facilities budgets, utilities, and service contracts Ensuring compliance with UK health, safety, and environmental legislation Oversight of fire safety, emergency planning, and business continuity Maintaining site standards, security, and access control Supporting facilities improvement or refurbishment projects Human Resources (Approx. 20%) Oversight of HR operations and employment policies Management of employee relations, including absence, disciplinary, and grievance matters Advising managers on UK employment law and HR best practice Coordination of recruitment and onboarding Oversight of training, development, and compliance training Maintenance of HR records and GDPR compliance Liaison with payroll providers and finance on payroll inputs Ad-hoc Management & Operational Support (Approx. 10%) General management support to senior leadership Support for cross-departmental operational matters Contribution to continuous improvement initiatives Providing cover or additional support during key periods Person Specification Essential Proven experience in a General Manager, Facilities Manager, Operations Manager, or similar role Strong facilities management background Working knowledge of UK employment law Good understanding of health & safety legislation Ability to work autonomously in a part-time role Strong organisational, communication, and problem-solving skills Desirable NEBOSH or IOSH qualification CIPD Level 3 or above Experience in manufacturing, textiles, or SME environments I look forward to your application.
May 07, 2026
Full time
Part-Time Office Manager- HR & Facilities Location: Wakefield, West Yorkshire Contract Type: Part Time - 24 hours per week (typically 3 days per week; flexibility available) Salary: £29,000 per annum (pro rata for 24 hours) Reports to: Managing Director / Board Role Purpose My client is seeking an experienced Part-Time General Manager to oversee Facilities Management (70%), Human Resources (20%), and ad-hoc operational management (10%). This is a hands-on role focused on ensuring the business operates safely, compliantly, and efficiently, while supporting employees and senior leadership. Key Responsibilities Facilities Management (Approx. 70%) Day-to-day management of site facilities, ensuring safety and compliance Oversight of building maintenance, repairs, and planned preventative maintenance Management of health & safety compliance, including risk assessments and audits Primary liaison with external contractors and service providers Management of facilities budgets, utilities, and service contracts Ensuring compliance with UK health, safety, and environmental legislation Oversight of fire safety, emergency planning, and business continuity Maintaining site standards, security, and access control Supporting facilities improvement or refurbishment projects Human Resources (Approx. 20%) Oversight of HR operations and employment policies Management of employee relations, including absence, disciplinary, and grievance matters Advising managers on UK employment law and HR best practice Coordination of recruitment and onboarding Oversight of training, development, and compliance training Maintenance of HR records and GDPR compliance Liaison with payroll providers and finance on payroll inputs Ad-hoc Management & Operational Support (Approx. 10%) General management support to senior leadership Support for cross-departmental operational matters Contribution to continuous improvement initiatives Providing cover or additional support during key periods Person Specification Essential Proven experience in a General Manager, Facilities Manager, Operations Manager, or similar role Strong facilities management background Working knowledge of UK employment law Good understanding of health & safety legislation Ability to work autonomously in a part-time role Strong organisational, communication, and problem-solving skills Desirable NEBOSH or IOSH qualification CIPD Level 3 or above Experience in manufacturing, textiles, or SME environments I look forward to your application.
The Management Recruitment Group
Haywards Heath, Sussex
Lead a complex, nationally significant estate in one of the UK s most inspiring environments. Royal Botanic Gardens, Kew (RBG Kew) is seeking to appoint a Senior Estates Manager at Wakehurst to provide strategic and operational leadership across a unique and diverse estate. This is a senior role with responsibility for delivering high-quality Estates services across planned and reactive maintenance, asset management, compliance, sustainability, and facilities management within a heritage and visitor-facing environment. Reporting to the Head of Estates Operations & Maintenance, you will play a pivotal role in ensuring the safe, compliant, and resilient operation of the Wakehurst site, supporting capital projects, historic assets, and long-term sustainability objectives. You will lead multidisciplinary teams and external partners, embedding a culture of excellence in service delivery, customer experience, and continuous improvement. As Senior Estates Manager, you will act as a key internal stakeholder, working closely with scientific, visitor operations, conservation, and capital development colleagues to ensure Estates services enable the organisation s mission to protect plants and fungi for the benefit of people and the planet. Key Responsibilities • Provide strategic and operational leadership for all Estates services, including PPM, reactive maintenance, asset management, and hard and soft FM • Ensure full compliance with health & safety legislation, statutory requirements, and best practice across a complex, mixed-use estate • Lead, motivate, and develop in-house teams and manage contractor and supplier performance across multiple disciplines • Support capital projects, sustainability initiatives, utilities management, and critical building systems • Develop and implement robust maintenance and lifecycle strategies that support historic and heritage assets • Build strong relationships with internal stakeholders and deliver customer-focused, resilient Estates solutions • Oversee Estates budgets, performance reporting, and continuous improvement activity About You You will bring significant experience leading Estates or Facilities Management operations within a complex environment, ideally across large or multi-disciplinary sites. You will have strong technical knowledge of building services and infrastructure, alongside a proven track record in contractor management, compliance, and operational leadership. You will demonstrate: • Degree-level qualification in Building or Facilities Management, or equivalent professional experience • Proven success managing medium to large Estates or maintenance operations • Strong expertise in health & safety, statutory compliance, and contractor performance management • Experience developing maintenance strategies and supporting historic or heritage buildings • A collaborative, consultative leadership style with excellent stakeholder engagement skills • Strategic operational thinking combined with hands-on delivery focus Why Join Us? This is a rare opportunity to take on a senior Estates leadership role within a world-renowned organisation and UNESCO World Heritage context. You will contribute directly to RBG Kew s global mission, working in a values-driven organisation that champions sustainability, inclusion, learning, and long-term impact. Alongside meaningful work, you will benefit from a comprehensive benefits package, including generous annual leave, flexible working, a competitive pension, wellbeing support, and access to the exceptional gardens at Kew and Wakehurst. The role is based at Wakehurst, with the option of regular home working subject to operational requirements. The closing date for applications is Sunday 3rd May 2026
May 07, 2026
Full time
Lead a complex, nationally significant estate in one of the UK s most inspiring environments. Royal Botanic Gardens, Kew (RBG Kew) is seeking to appoint a Senior Estates Manager at Wakehurst to provide strategic and operational leadership across a unique and diverse estate. This is a senior role with responsibility for delivering high-quality Estates services across planned and reactive maintenance, asset management, compliance, sustainability, and facilities management within a heritage and visitor-facing environment. Reporting to the Head of Estates Operations & Maintenance, you will play a pivotal role in ensuring the safe, compliant, and resilient operation of the Wakehurst site, supporting capital projects, historic assets, and long-term sustainability objectives. You will lead multidisciplinary teams and external partners, embedding a culture of excellence in service delivery, customer experience, and continuous improvement. As Senior Estates Manager, you will act as a key internal stakeholder, working closely with scientific, visitor operations, conservation, and capital development colleagues to ensure Estates services enable the organisation s mission to protect plants and fungi for the benefit of people and the planet. Key Responsibilities • Provide strategic and operational leadership for all Estates services, including PPM, reactive maintenance, asset management, and hard and soft FM • Ensure full compliance with health & safety legislation, statutory requirements, and best practice across a complex, mixed-use estate • Lead, motivate, and develop in-house teams and manage contractor and supplier performance across multiple disciplines • Support capital projects, sustainability initiatives, utilities management, and critical building systems • Develop and implement robust maintenance and lifecycle strategies that support historic and heritage assets • Build strong relationships with internal stakeholders and deliver customer-focused, resilient Estates solutions • Oversee Estates budgets, performance reporting, and continuous improvement activity About You You will bring significant experience leading Estates or Facilities Management operations within a complex environment, ideally across large or multi-disciplinary sites. You will have strong technical knowledge of building services and infrastructure, alongside a proven track record in contractor management, compliance, and operational leadership. You will demonstrate: • Degree-level qualification in Building or Facilities Management, or equivalent professional experience • Proven success managing medium to large Estates or maintenance operations • Strong expertise in health & safety, statutory compliance, and contractor performance management • Experience developing maintenance strategies and supporting historic or heritage buildings • A collaborative, consultative leadership style with excellent stakeholder engagement skills • Strategic operational thinking combined with hands-on delivery focus Why Join Us? This is a rare opportunity to take on a senior Estates leadership role within a world-renowned organisation and UNESCO World Heritage context. You will contribute directly to RBG Kew s global mission, working in a values-driven organisation that champions sustainability, inclusion, learning, and long-term impact. Alongside meaningful work, you will benefit from a comprehensive benefits package, including generous annual leave, flexible working, a competitive pension, wellbeing support, and access to the exceptional gardens at Kew and Wakehurst. The role is based at Wakehurst, with the option of regular home working subject to operational requirements. The closing date for applications is Sunday 3rd May 2026
Branta Recruitment is seeking a Contracts & Compliance Manager to oversee the operational integrity and statutory safety of a large estate. You will be the guardian of building safety and service delivery, ensuring that every asset within the portfolio is maintained to the highest standards while driving value through effective supplier management. The Essentials Technical Foundation Qualified Engineer: You must hold an SCQF Level 8 (HND / SVQ Level 4) or equivalent in Mechanical, Electrical, or Building Services Engineering. We value technical expertise and practical vocational qualifications over academic degrees. Hard FM & Operations Proven experience managing Hard FM and M&E operations within large, commercial estate. Hands-on experience delivering both planned (PPM) and reactive maintenance in a live, high-pressure operational environment. Direct responsibility for managing third-party suppliers, including performance auditing, compliance tracking, and service delivery excellence. Compliance & Safety Statutory Rigour: Expert experience managing statutory inspections, testing, and certification. You will be responsible for the integrity of all building system records. Industry Standards: Deep practical knowledge of SFG20 and statutory maintenance regimes to ensure the estate remains fully compliant at all times. Systems & Reporting A solid working knowledge of Building Management Systems to monitor and optimize estate performance. Strong IT capability (Microsoft Office) with the ability to translate complex technical data into clear compliance and performance reports for senior leadership. Leadership & Strategic Impact You will have direct line management experience, capable of motivating and prioritizing workloads for operational staff. Proven ability to manage budgets, control costs, and identify efficiencies without compromising safety or quality. You must be a confident communicator, able to explain technical and compliance failures or requirements clearly to non-technical stakeholders. Apply online today or contact Astrid Camacho at Branta Recruitment for a confidential conversation.
May 07, 2026
Full time
Branta Recruitment is seeking a Contracts & Compliance Manager to oversee the operational integrity and statutory safety of a large estate. You will be the guardian of building safety and service delivery, ensuring that every asset within the portfolio is maintained to the highest standards while driving value through effective supplier management. The Essentials Technical Foundation Qualified Engineer: You must hold an SCQF Level 8 (HND / SVQ Level 4) or equivalent in Mechanical, Electrical, or Building Services Engineering. We value technical expertise and practical vocational qualifications over academic degrees. Hard FM & Operations Proven experience managing Hard FM and M&E operations within large, commercial estate. Hands-on experience delivering both planned (PPM) and reactive maintenance in a live, high-pressure operational environment. Direct responsibility for managing third-party suppliers, including performance auditing, compliance tracking, and service delivery excellence. Compliance & Safety Statutory Rigour: Expert experience managing statutory inspections, testing, and certification. You will be responsible for the integrity of all building system records. Industry Standards: Deep practical knowledge of SFG20 and statutory maintenance regimes to ensure the estate remains fully compliant at all times. Systems & Reporting A solid working knowledge of Building Management Systems to monitor and optimize estate performance. Strong IT capability (Microsoft Office) with the ability to translate complex technical data into clear compliance and performance reports for senior leadership. Leadership & Strategic Impact You will have direct line management experience, capable of motivating and prioritizing workloads for operational staff. Proven ability to manage budgets, control costs, and identify efficiencies without compromising safety or quality. You must be a confident communicator, able to explain technical and compliance failures or requirements clearly to non-technical stakeholders. Apply online today or contact Astrid Camacho at Branta Recruitment for a confidential conversation.
Operations Manager (K&B & Adaptations) Location: Surrey Salary: 50,000 + Car Allowance We are seeking an experienced Contracts / Operations Manager to lead planned works programmes, specialising in kitchens & bathrooms (K&B) and property adaptations. This role is responsible for ensuring projects are delivered on time, within budget, and to a high standard, while maintaining strong commercial control and client satisfaction. Key Responsibilities Oversee the planning, coordination, and delivery of works across multiple contracts Manage operatives, subcontractors, and resources to ensure productivity, quality, and KPI performance Monitor project progress, resolve issues, and drive continuous improvement in service delivery Take ownership of financial performance, including cost control, variations, WIP, and account submissions Prepare and present operational and financial reports to senior management Build and maintain strong client relationships, ensuring high levels of customer satisfaction Ensure all contractual obligations are understood and delivered in full compliance Lead recruitment, performance management, and development of staff within the team Promote and enforce a strong health & safety culture, ensuring full regulatory compliance and incident management Requirements Proven experience in a Contracts or Operations Management role Essential experience in K&B and property adaptations Strong commercial awareness and financial management experience Experience managing teams and subcontractors in a fast-paced environment Excellent organisational, communication, and leadership skills Good understanding of health & safety regulations and best practices
May 07, 2026
Full time
Operations Manager (K&B & Adaptations) Location: Surrey Salary: 50,000 + Car Allowance We are seeking an experienced Contracts / Operations Manager to lead planned works programmes, specialising in kitchens & bathrooms (K&B) and property adaptations. This role is responsible for ensuring projects are delivered on time, within budget, and to a high standard, while maintaining strong commercial control and client satisfaction. Key Responsibilities Oversee the planning, coordination, and delivery of works across multiple contracts Manage operatives, subcontractors, and resources to ensure productivity, quality, and KPI performance Monitor project progress, resolve issues, and drive continuous improvement in service delivery Take ownership of financial performance, including cost control, variations, WIP, and account submissions Prepare and present operational and financial reports to senior management Build and maintain strong client relationships, ensuring high levels of customer satisfaction Ensure all contractual obligations are understood and delivered in full compliance Lead recruitment, performance management, and development of staff within the team Promote and enforce a strong health & safety culture, ensuring full regulatory compliance and incident management Requirements Proven experience in a Contracts or Operations Management role Essential experience in K&B and property adaptations Strong commercial awareness and financial management experience Experience managing teams and subcontractors in a fast-paced environment Excellent organisational, communication, and leadership skills Good understanding of health & safety regulations and best practices
Senior Service Manager: Tackling Loneliness Part time 25 hours per week 3-year East Sussex County Council funded programme Based Newhaven or Eastbourne depending on successful candidate location and service needs, with travel across East Sussex Salary range £35,304 - £41,363 per annum pro rata dependent on qualification, skills and experience (upper range awarded to exceptional / highly experienced candidates) The next phase of our Tackling Loneliness Programme from 2026-29 will make further progress towards our vision for East Sussex to be a place where no-one feels lonely and our mission to reduce loneliness and build a connected and supportive community for all. As the Senior Service Manager, you ll play a pivotal role in shaping this bold, system shifting programme that brings partners, communities and seldom heard voices together to create lasting change. This is an exciting opportunity for someone who thrives in collaborative environments, loves connecting people and ideas, and is energised by building new ways of working. If you re driven by purpose, skilled at orchestrating complex partnerships, and inspired by the chance to make a meaningful impact on people s lives, this role offers the space, challenge and creativity to make a difference. With a track record in effective collaboration with stakeholders at all levels within the public, private and VCSE sectors, you will be accustomed to organising and running meetings and forums to gain insight and take forward ideas from across the partnership. We are looking for people to join our team who have the qualities and skills we feel would most benefit our clients & communities; professionalism, empathy, kindness and understanding. In return, we understand people want to work in a supportive environment with friendly colleagues. We offer a flexible, hybrid approach to delivery wherever possible, annual leave of 25 days per year pro rata plus bank holidays and sick pay from the start (increasing with service), additional sick pay per year for planned operations and recovery, a pension scheme, bereavement leave, and managers who are available to you plus a day off for your birthday! Please visit our website for the full job description, person specification and our application form. Vacancy closes: at 5pm Sunday 31st May 2026 1st stage interviews to be held in Newhaven on Wednesday 10th & Thursday 11th June 2026 For job description and to apply, please visit our website Completed application forms should be sent to HR via email . You may think that you re not a 100% match to what we re looking for, but we recognise that some skills and experience may be transferable rather than an exact match . If you re unsure about whether to apply, please do contact the HR team and we would be happy to arrange an informal discussion with the recruiting manager.
May 07, 2026
Full time
Senior Service Manager: Tackling Loneliness Part time 25 hours per week 3-year East Sussex County Council funded programme Based Newhaven or Eastbourne depending on successful candidate location and service needs, with travel across East Sussex Salary range £35,304 - £41,363 per annum pro rata dependent on qualification, skills and experience (upper range awarded to exceptional / highly experienced candidates) The next phase of our Tackling Loneliness Programme from 2026-29 will make further progress towards our vision for East Sussex to be a place where no-one feels lonely and our mission to reduce loneliness and build a connected and supportive community for all. As the Senior Service Manager, you ll play a pivotal role in shaping this bold, system shifting programme that brings partners, communities and seldom heard voices together to create lasting change. This is an exciting opportunity for someone who thrives in collaborative environments, loves connecting people and ideas, and is energised by building new ways of working. If you re driven by purpose, skilled at orchestrating complex partnerships, and inspired by the chance to make a meaningful impact on people s lives, this role offers the space, challenge and creativity to make a difference. With a track record in effective collaboration with stakeholders at all levels within the public, private and VCSE sectors, you will be accustomed to organising and running meetings and forums to gain insight and take forward ideas from across the partnership. We are looking for people to join our team who have the qualities and skills we feel would most benefit our clients & communities; professionalism, empathy, kindness and understanding. In return, we understand people want to work in a supportive environment with friendly colleagues. We offer a flexible, hybrid approach to delivery wherever possible, annual leave of 25 days per year pro rata plus bank holidays and sick pay from the start (increasing with service), additional sick pay per year for planned operations and recovery, a pension scheme, bereavement leave, and managers who are available to you plus a day off for your birthday! Please visit our website for the full job description, person specification and our application form. Vacancy closes: at 5pm Sunday 31st May 2026 1st stage interviews to be held in Newhaven on Wednesday 10th & Thursday 11th June 2026 For job description and to apply, please visit our website Completed application forms should be sent to HR via email . You may think that you re not a 100% match to what we re looking for, but we recognise that some skills and experience may be transferable rather than an exact match . If you re unsure about whether to apply, please do contact the HR team and we would be happy to arrange an informal discussion with the recruiting manager.
Assistant Facilities Manager Newport £36,000 - £40,000 (DOE) Full-Time, Permanent + Excellent Benefits Are you a Facilities Coordinator looking to step up into an Assistant Facilities Manager role with a fast-growing company? I am currently supporting a growing Facilities Management business with their recruitment for an Assistant Facilities Manager to join their team in Newport. This is a great opportunity to join a well-established and expanding business, working closely with senior management and playing a key role in the day-to-day running of FM operations across multiple contracts. Responsibilities: Supporting the Head of FM with the day-to-day management of contracts Coordinating planned (PPM) and reactive maintenance works Managing and prioritising incoming jobs via email, phone, and CAFM systems Overseeing office functions and supporting the FM Administrator Maintaining strong client relationships and providing regular updates Assisting with quotations, scheduling, and general operations Supporting monthly invoicing and basic financial administration Skills & Experience: Experience within Facilities Management or a similar environment Strong organisational and problem-solving skills Excellent communication and customer-facing ability Ability to manage multiple tasks in a fast-paced environment Good attention to detail Experience with CAFM systems (desirable) Hands-on and flexible approach For further information on the role and the company you will be working for please APPLY NOW or get in touch with Rhymel Henderson for a confidential chat
May 06, 2026
Full time
Assistant Facilities Manager Newport £36,000 - £40,000 (DOE) Full-Time, Permanent + Excellent Benefits Are you a Facilities Coordinator looking to step up into an Assistant Facilities Manager role with a fast-growing company? I am currently supporting a growing Facilities Management business with their recruitment for an Assistant Facilities Manager to join their team in Newport. This is a great opportunity to join a well-established and expanding business, working closely with senior management and playing a key role in the day-to-day running of FM operations across multiple contracts. Responsibilities: Supporting the Head of FM with the day-to-day management of contracts Coordinating planned (PPM) and reactive maintenance works Managing and prioritising incoming jobs via email, phone, and CAFM systems Overseeing office functions and supporting the FM Administrator Maintaining strong client relationships and providing regular updates Assisting with quotations, scheduling, and general operations Supporting monthly invoicing and basic financial administration Skills & Experience: Experience within Facilities Management or a similar environment Strong organisational and problem-solving skills Excellent communication and customer-facing ability Ability to manage multiple tasks in a fast-paced environment Good attention to detail Experience with CAFM systems (desirable) Hands-on and flexible approach For further information on the role and the company you will be working for please APPLY NOW or get in touch with Rhymel Henderson for a confidential chat
I am currently working with Harlow District Council who are looking for an Interim Lifts Manager on a 12-month contract paying a rate of £550 per day. Harlow District Council's Housing Operations team is seeking an experienced Interim Lift Manager to oversee the management, compliance, and maintenance of passenger and goods lifts across our residential housing stock and non-housing portfolio You will ensure full statutory compliance, manage contracts with service and maintenance providers, and act as the Council's technical authority on all lift-related matters. KEY RESPONSIBILITIES Manage all lift assets across the portfolio stock, ensuring operational safety and statutory compliance Commission and oversee LOLER Thorough Examinations to keep all lift certification current under the Lifting Operations and Lifting Equipment Regulations 1998 Lead contract management for maintenance, repair, and modernisation contracts Ensure compliance with the Health & Safety at Work Act 1974, BS EN 81 standards, and the Supply of Machinery (Safety) Regulations 2008 Liaise with the Competent Person under PUWER 1998 and coordinate planned preventative maintenance programmes Report to senior management on KPIs, defects, expenditure, and risk ESSENTIAL QUALIFICATIONS Recognised lift engineering qualification (e.g. LEIA, City & Guilds 2850, or equivalent NVQ Level 3+) Authorised/Competent Person status to conduct LOLER Thorough Examinations IOSH Managing Safely or NEBOSH Certificate (or equivalent H&S qualification) ESSENTIAL EXPERIENCE Proven track record managing lift assets within a social housing or local authority environment Strong, demonstrable contract management experience tendering, performance monitoring, and supplier relationship management In-depth knowledge of LOLER 1998, PUWER 1998, the Health & Safety at Work Act 1974, and relevant British Standards Experience managing compliance documentation, risk assessments, and lift certification registers Ability to manage capital and revenue budgets effectively DESIRABLE Experience of lift modernisation programmes Familiarity with the Regulatory Reform (Fire Safety) Order 2005 in relation to evacuation lifts Asset management system knowledge The hiring manager is looking to book in interviews ASAP, so please let me know if this would be of interest. If this isn't of interest to yourself, please feel free to forward this on to someone who may be interested. The client is looking to move very quickly with this one, so please apply ASAP if this would be of interest.
May 06, 2026
Contractor
I am currently working with Harlow District Council who are looking for an Interim Lifts Manager on a 12-month contract paying a rate of £550 per day. Harlow District Council's Housing Operations team is seeking an experienced Interim Lift Manager to oversee the management, compliance, and maintenance of passenger and goods lifts across our residential housing stock and non-housing portfolio You will ensure full statutory compliance, manage contracts with service and maintenance providers, and act as the Council's technical authority on all lift-related matters. KEY RESPONSIBILITIES Manage all lift assets across the portfolio stock, ensuring operational safety and statutory compliance Commission and oversee LOLER Thorough Examinations to keep all lift certification current under the Lifting Operations and Lifting Equipment Regulations 1998 Lead contract management for maintenance, repair, and modernisation contracts Ensure compliance with the Health & Safety at Work Act 1974, BS EN 81 standards, and the Supply of Machinery (Safety) Regulations 2008 Liaise with the Competent Person under PUWER 1998 and coordinate planned preventative maintenance programmes Report to senior management on KPIs, defects, expenditure, and risk ESSENTIAL QUALIFICATIONS Recognised lift engineering qualification (e.g. LEIA, City & Guilds 2850, or equivalent NVQ Level 3+) Authorised/Competent Person status to conduct LOLER Thorough Examinations IOSH Managing Safely or NEBOSH Certificate (or equivalent H&S qualification) ESSENTIAL EXPERIENCE Proven track record managing lift assets within a social housing or local authority environment Strong, demonstrable contract management experience tendering, performance monitoring, and supplier relationship management In-depth knowledge of LOLER 1998, PUWER 1998, the Health & Safety at Work Act 1974, and relevant British Standards Experience managing compliance documentation, risk assessments, and lift certification registers Ability to manage capital and revenue budgets effectively DESIRABLE Experience of lift modernisation programmes Familiarity with the Regulatory Reform (Fire Safety) Order 2005 in relation to evacuation lifts Asset management system knowledge The hiring manager is looking to book in interviews ASAP, so please let me know if this would be of interest. If this isn't of interest to yourself, please feel free to forward this on to someone who may be interested. The client is looking to move very quickly with this one, so please apply ASAP if this would be of interest.
TristoneNash are supporting a large housing association in their search for a Senior Planned Operations Manager covering the organisations patches of Eastleigh, Yeovil, London and Bracknell. The successful candidate is expected to be office based three days per week spread across all regions. Job role: The Senior Planned Operations Manager is responsible for the delivery of all planned and cyclical works programmes for the housing stock. Utilising a team of managers and trades, the role will deliver all planned works which could include bathrooms, kitchens, roofs, windows and redecoration works across the whole operational area of the Group & responsible for a budget of circa 23M. Seeking to identify opportunities to expand and develop in house capacity to deliver works whilst keeping a focus on legislative obligations and compliance. Experience required: Holder of a recognised construction qualification at the appropriate level or extensive experience at this level. Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing Level 4 or equivalent). H&S qualification (IOSH 5 day or NEBOSH construction certificate) with a depth of working knowledge of application of Health and Safety legislation and how to keep people safe. Extensive knowledge of statutory regulations relevant to the role Demonstrable experience in managing large scale contract and maintenance projects within a housing organisation. Commercially astute with the ability to analyse financial data and formulate work programmes within defined budgets Good communicator with ability to lead and motivate individuals and teams in the delivery of key services Ability to provide support and guidance in the management of trades and external contractors Broad knowledge of building related issues with the ability to provide technical support and advice Demonstrate our Values and Behaviours.
May 06, 2026
Full time
TristoneNash are supporting a large housing association in their search for a Senior Planned Operations Manager covering the organisations patches of Eastleigh, Yeovil, London and Bracknell. The successful candidate is expected to be office based three days per week spread across all regions. Job role: The Senior Planned Operations Manager is responsible for the delivery of all planned and cyclical works programmes for the housing stock. Utilising a team of managers and trades, the role will deliver all planned works which could include bathrooms, kitchens, roofs, windows and redecoration works across the whole operational area of the Group & responsible for a budget of circa 23M. Seeking to identify opportunities to expand and develop in house capacity to deliver works whilst keeping a focus on legislative obligations and compliance. Experience required: Holder of a recognised construction qualification at the appropriate level or extensive experience at this level. Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing Level 4 or equivalent). H&S qualification (IOSH 5 day or NEBOSH construction certificate) with a depth of working knowledge of application of Health and Safety legislation and how to keep people safe. Extensive knowledge of statutory regulations relevant to the role Demonstrable experience in managing large scale contract and maintenance projects within a housing organisation. Commercially astute with the ability to analyse financial data and formulate work programmes within defined budgets Good communicator with ability to lead and motivate individuals and teams in the delivery of key services Ability to provide support and guidance in the management of trades and external contractors Broad knowledge of building related issues with the ability to provide technical support and advice Demonstrate our Values and Behaviours.
TristoneNash are supporting a large housing association in their search for a Senior Planned Operations Manager covering the organisations patches of Eastleigh, Yeovil, London and Bracknell. The successful candidate is expected to be office based three days per week spread across all regions. Job role: The Senior Planned Operations Manager is responsible for the delivery of all planned and cyclical works programmes for the housing stock. Utilising a team of managers and trades, the role will deliver all planned works which could include bathrooms, kitchens, roofs, windows and redecoration works across the whole operational area of the Group & responsible for a budget of circa 23M. Seeking to identify opportunities to expand and develop in house capacity to deliver works whilst keeping a focus on legislative obligations and compliance. Experience required: Holder of a recognised construction qualification at the appropriate level or extensive experience at this level. Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing Level 4 or equivalent). H&S qualification (IOSH 5 day or NEBOSH construction certificate) with a depth of working knowledge of application of Health and Safety legislation and how to keep people safe. Extensive knowledge of statutory regulations relevant to the role Demonstrable experience in managing large scale contract and maintenance projects within a housing organisation. Commercially astute with the ability to analyse financial data and formulate work programmes within defined budgets Good communicator with ability to lead and motivate individuals and teams in the delivery of key services Ability to provide support and guidance in the management of trades and external contractors Broad knowledge of building related issues with the ability to provide technical support and advice Demonstrate our Values and Behaviours.
May 06, 2026
Full time
TristoneNash are supporting a large housing association in their search for a Senior Planned Operations Manager covering the organisations patches of Eastleigh, Yeovil, London and Bracknell. The successful candidate is expected to be office based three days per week spread across all regions. Job role: The Senior Planned Operations Manager is responsible for the delivery of all planned and cyclical works programmes for the housing stock. Utilising a team of managers and trades, the role will deliver all planned works which could include bathrooms, kitchens, roofs, windows and redecoration works across the whole operational area of the Group & responsible for a budget of circa 23M. Seeking to identify opportunities to expand and develop in house capacity to deliver works whilst keeping a focus on legislative obligations and compliance. Experience required: Holder of a recognised construction qualification at the appropriate level or extensive experience at this level. Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing Level 4 or equivalent). H&S qualification (IOSH 5 day or NEBOSH construction certificate) with a depth of working knowledge of application of Health and Safety legislation and how to keep people safe. Extensive knowledge of statutory regulations relevant to the role Demonstrable experience in managing large scale contract and maintenance projects within a housing organisation. Commercially astute with the ability to analyse financial data and formulate work programmes within defined budgets Good communicator with ability to lead and motivate individuals and teams in the delivery of key services Ability to provide support and guidance in the management of trades and external contractors Broad knowledge of building related issues with the ability to provide technical support and advice Demonstrate our Values and Behaviours.
TristoneNash are supporting a large housing association in their search for a Senior Planned Operations Manager covering the organisations patches of Eastleigh, Yeovil, London and Bracknell. The successful candidate is expected to be office based three days per week spread across all regions. Job role: The Senior Planned Operations Manager is responsible for the delivery of all planned and cyclical works programmes for the housing stock. Utilising a team of managers and trades, the role will deliver all planned works which could include bathrooms, kitchens, roofs, windows and redecoration works across the whole operational area of the Group & responsible for a budget of circa 23M. Seeking to identify opportunities to expand and develop in house capacity to deliver works whilst keeping a focus on legislative obligations and compliance. Experience required: Holder of a recognised construction qualification at the appropriate level or extensive experience at this level. Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing Level 4 or equivalent). H&S qualification (IOSH 5 day or NEBOSH construction certificate) with a depth of working knowledge of application of Health and Safety legislation and how to keep people safe. Extensive knowledge of statutory regulations relevant to the role Demonstrable experience in managing large scale contract and maintenance projects within a housing organisation. Commercially astute with the ability to analyse financial data and formulate work programmes within defined budgets Good communicator with ability to lead and motivate individuals and teams in the delivery of key services Ability to provide support and guidance in the management of trades and external contractors Broad knowledge of building related issues with the ability to provide technical support and advice Demonstrate our Values and Behaviours.
May 06, 2026
Full time
TristoneNash are supporting a large housing association in their search for a Senior Planned Operations Manager covering the organisations patches of Eastleigh, Yeovil, London and Bracknell. The successful candidate is expected to be office based three days per week spread across all regions. Job role: The Senior Planned Operations Manager is responsible for the delivery of all planned and cyclical works programmes for the housing stock. Utilising a team of managers and trades, the role will deliver all planned works which could include bathrooms, kitchens, roofs, windows and redecoration works across the whole operational area of the Group & responsible for a budget of circa 23M. Seeking to identify opportunities to expand and develop in house capacity to deliver works whilst keeping a focus on legislative obligations and compliance. Experience required: Holder of a recognised construction qualification at the appropriate level or extensive experience at this level. Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing Level 4 or equivalent). H&S qualification (IOSH 5 day or NEBOSH construction certificate) with a depth of working knowledge of application of Health and Safety legislation and how to keep people safe. Extensive knowledge of statutory regulations relevant to the role Demonstrable experience in managing large scale contract and maintenance projects within a housing organisation. Commercially astute with the ability to analyse financial data and formulate work programmes within defined budgets Good communicator with ability to lead and motivate individuals and teams in the delivery of key services Ability to provide support and guidance in the management of trades and external contractors Broad knowledge of building related issues with the ability to provide technical support and advice Demonstrate our Values and Behaviours.
TristoneNash are supporting a large housing association in their search for a Senior Planned Operations Manager covering the organisations patches of Eastleigh, Yeovil, London and Bracknell. The successful candidate is expected to be office based three days per week spread across all regions. Job role: The Senior Planned Operations Manager is responsible for the delivery of all planned and cyclical works programmes for the housing stock. Utilising a team of managers and trades, the role will deliver all planned works which could include bathrooms, kitchens, roofs, windows and redecoration works across the whole operational area of the Group & responsible for a budget of circa 23M. Seeking to identify opportunities to expand and develop in house capacity to deliver works whilst keeping a focus on legislative obligations and compliance. Experience required: Holder of a recognised construction qualification at the appropriate level or extensive experience at this level. Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing Level 4 or equivalent). H&S qualification (IOSH 5 day or NEBOSH construction certificate) with a depth of working knowledge of application of Health and Safety legislation and how to keep people safe. Extensive knowledge of statutory regulations relevant to the role Demonstrable experience in managing large scale contract and maintenance projects within a housing organisation. Commercially astute with the ability to analyse financial data and formulate work programmes within defined budgets Good communicator with ability to lead and motivate individuals and teams in the delivery of key services Ability to provide support and guidance in the management of trades and external contractors Broad knowledge of building related issues with the ability to provide technical support and advice Demonstrate our Values and Behaviours.
May 06, 2026
Full time
TristoneNash are supporting a large housing association in their search for a Senior Planned Operations Manager covering the organisations patches of Eastleigh, Yeovil, London and Bracknell. The successful candidate is expected to be office based three days per week spread across all regions. Job role: The Senior Planned Operations Manager is responsible for the delivery of all planned and cyclical works programmes for the housing stock. Utilising a team of managers and trades, the role will deliver all planned works which could include bathrooms, kitchens, roofs, windows and redecoration works across the whole operational area of the Group & responsible for a budget of circa 23M. Seeking to identify opportunities to expand and develop in house capacity to deliver works whilst keeping a focus on legislative obligations and compliance. Experience required: Holder of a recognised construction qualification at the appropriate level or extensive experience at this level. Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing Level 4 or equivalent). H&S qualification (IOSH 5 day or NEBOSH construction certificate) with a depth of working knowledge of application of Health and Safety legislation and how to keep people safe. Extensive knowledge of statutory regulations relevant to the role Demonstrable experience in managing large scale contract and maintenance projects within a housing organisation. Commercially astute with the ability to analyse financial data and formulate work programmes within defined budgets Good communicator with ability to lead and motivate individuals and teams in the delivery of key services Ability to provide support and guidance in the management of trades and external contractors Broad knowledge of building related issues with the ability to provide technical support and advice Demonstrate our Values and Behaviours.
Part-Time General Manager - HR & Facilities Location: Wakefield, West Yorkshire Contract Type: Part Time - 24 hours per week (typically 3 days per week; flexibility available) Salary: £29,000 per annum (pro rata for 24 hours) Reports to: Managing Director / Board Role Purpose My client is seeking an experienced Part-Time General Manager to oversee Facilities Management (70%), Human Resources (20%), and ad-hoc operational management (10%). This is a hands-on role focused on ensuring the business operates safely, compliantly, and efficiently, while supporting employees and senior leadership. Key Responsibilities Facilities Management (Approx. 70%) Day-to-day management of site facilities, ensuring safety and compliance Oversight of building maintenance, repairs, and planned preventative maintenance Management of health & safety compliance, including risk assessments and audits Primary liaison with external contractors and service providers Management of facilities budgets, utilities, and service contracts Ensuring compliance with UK health, safety, and environmental legislation Oversight of fire safety, emergency planning, and business continuity Maintaining site standards, security, and access control Supporting facilities improvement or refurbishment projects Human Resources (Approx. 20%) Oversight of HR operations and employment policies Management of employee relations, including absence, disciplinary, and grievance matters Advising managers on UK employment law and HR best practice Coordination of recruitment and onboarding Oversight of training, development, and compliance training Maintenance of HR records and GDPR compliance Liaison with payroll providers and finance on payroll inputs Ad-hoc Management & Operational Support (Approx. 10%) General management support to senior leadership Support for cross-departmental operational matters Contribution to continuous improvement initiatives Providing cover or additional support during key periods Person Specification Essential Proven experience in a General Manager, Facilities Manager, Operations Manager, or similar role Strong facilities management background Working knowledge of UK employment law Good understanding of health & safety legislation Ability to work autonomously in a part-time role Strong organisational, communication, and problem-solving skills Desirable NEBOSH or IOSH qualification CIPD Level 3 or above Experience in manufacturing, textiles, or SME environments I look forward to your application.
May 06, 2026
Full time
Part-Time General Manager - HR & Facilities Location: Wakefield, West Yorkshire Contract Type: Part Time - 24 hours per week (typically 3 days per week; flexibility available) Salary: £29,000 per annum (pro rata for 24 hours) Reports to: Managing Director / Board Role Purpose My client is seeking an experienced Part-Time General Manager to oversee Facilities Management (70%), Human Resources (20%), and ad-hoc operational management (10%). This is a hands-on role focused on ensuring the business operates safely, compliantly, and efficiently, while supporting employees and senior leadership. Key Responsibilities Facilities Management (Approx. 70%) Day-to-day management of site facilities, ensuring safety and compliance Oversight of building maintenance, repairs, and planned preventative maintenance Management of health & safety compliance, including risk assessments and audits Primary liaison with external contractors and service providers Management of facilities budgets, utilities, and service contracts Ensuring compliance with UK health, safety, and environmental legislation Oversight of fire safety, emergency planning, and business continuity Maintaining site standards, security, and access control Supporting facilities improvement or refurbishment projects Human Resources (Approx. 20%) Oversight of HR operations and employment policies Management of employee relations, including absence, disciplinary, and grievance matters Advising managers on UK employment law and HR best practice Coordination of recruitment and onboarding Oversight of training, development, and compliance training Maintenance of HR records and GDPR compliance Liaison with payroll providers and finance on payroll inputs Ad-hoc Management & Operational Support (Approx. 10%) General management support to senior leadership Support for cross-departmental operational matters Contribution to continuous improvement initiatives Providing cover or additional support during key periods Person Specification Essential Proven experience in a General Manager, Facilities Manager, Operations Manager, or similar role Strong facilities management background Working knowledge of UK employment law Good understanding of health & safety legislation Ability to work autonomously in a part-time role Strong organisational, communication, and problem-solving skills Desirable NEBOSH or IOSH qualification CIPD Level 3 or above Experience in manufacturing, textiles, or SME environments I look forward to your application.
Location: Hybrid working from the London office (Mondays, Wednesdays and Thursdays), with 2 days working from home (Tuesdays and Fridays) ideally. If not possible, one day per week in the London office (Thursdays) will be considered as the minimum. Reporting to: VP Product & Operations About Paloma Paloma's mission is to make children's autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We believe the NHS can offer quick access to these services, and Paloma is achieving this by redesigning care pathways, developing new software & AI tools, and investing in clinicians' learning & development. We are growing our team purposefully to meet the need for NHS autism and ADHD care, and since launching, we have: Grown our fantastic team to over 100 people, and are hiring 100 more over the next 12 months Raised £5m pre-seed funding from leading healthcare investors (Triple Point Ventures and Heal Capital), helping us to invest in our technology and our team Achieved financial sustainability How is Paloma Health different from other Neurodevelopmental providers? We are clinically-led, Care Quality Commission (CQC) registered, and continuously improve our outcomes and family experiences. Our in-house product & engineering team ensures we can: Give families a more consumer-like experience of healthcare Free our clinicians from documentation to focus on supporting families Our strong culture, including transparency, a sense of community, and supporting staff career development The experience of our founders (Dr Mark Jenkins & Darshak Shah), who have previously built tech-enabled NHS obesity and ophthalmology services. Combined, their previous companies have treated over 1 million NHS patients in the last 15 years! Being backed by leading healthcare investors allows us to move fast The Opportunity We are looking for a Head of Operations to lead and scale our operations function. This is a high-impact role where you will be responsible for a rapidly scaling operations function of 80 people, including our Care Delivery team (Team Managers, Autism and ADHD Clinicians, including assessors and prescribers), the Care Coordination administration team, and our Scheduling, Safeguarding, and Governance teams. Your mission is to ensure that as we scale to help thousands of families, our service remains high-quality, safe, and efficient. Your role is orchestrating this complex function, ensuring that every step of our care pathway-from the NHS referral to exit-is working in perfect sync. About you You are a leader of leaders: You have a proven track record of managing large, multi-tiered teams. You know how to motivate and develop managers who, in turn, manage our Delivery Team, Care Coordinators, Scheduling, Safeguarding and Governance Teams You thrive at scale: Managing a rapidly growing team of over 80 people doesn't intimidate you; you have the organisational skills to keep a large workforce aligned and productive, and are excited to grow the team significantly more. You are a systems thinker: You see how a change in scheduling impacts care delivery, and how an update in governance affects the Care Coordination Team. You manage the "ripple effects." You are operationally rigorous: You thrive on metrics and KPIs. You use data to identify capacity bottlenecks or potential safeguarding risks before they become issues. You are empathetic but decisive: You understand the high-stakes nature of healthcare and can make calm, authoritative decisions that balance patient safety with operational speed. You are adaptable: You are comfortable working in a dynamic environment and embrace the fast-paced change of a growing organisation. You are mission-driven: You are genuinely excited about using technology and innovation to solve the NHS waiting list crisis. You are a hands-on leader: You are willing to dive into operational details and drive tasks yourself when necessary to support and unblock your team. Responsibilities: Oversee the integrated Operations function, including: Providing strategic direction to the managers of Delivery, Scheduling & Capacity, Safeguarding, and Governance. Represent the Operations function at a senior level and work cross-functionally with relevant function leads. Maintain accountability for the function's performance and culture. This includes: Building relationships and data dashboards (with our Business Intelligence Team) to help you identify operational red flags and address them before they impact service delivery. Building a culture of continuous learning, mentoring your direct reports to become the next generation of senior leaders at Paloma. Ongoing optimisation and refinement of operational processes together with the relevant teams and stakeholders, for example: Administrative processes, e.g. NHS GP referral processing Defining the strategic "math" of the service, ensuring you always know the demand forecast and manage scheduling/hiring to meet NHS targets while maintaining staff well-being. Ensuring our safeguarding protocols are deeply embedded in every team member's daily workflows. Develop robust structures, documentation, processes and communication loops to: Grow the team without losing quality or culture. Ensure a 'single source of truth' for all operational workstreams documentation Maintain and implement high-quality policies for complaints, contested outcomes, and quality assurance. Qualifications and experience: Required: At least 7 years of operational leadership experience, specifically in environments with high headcount and complex delivery requirements (e.g., health or other large-scale service operations). Proven experience overseeing multi-tiered teams (managing 5+ direct reports who each manage their own large teams). Advanced experience in managing capacity and scheduling for a large, varied workforce. A track record of "productising" operations-taking a growing service and building the robust structures needed to support 100+ staff members. Demonstrable experience of a commercial mindset, meeting financial targets, understanding trade-offs within budgets, and managing team budgets. A proven ability to balance high-level strategy with a "lead from the front" mentality, diving into the details to solve problems on the ground. Proven experience in being data-driven with decisions, prioritisation, and comfortable providing detailed updates to wider stakeholders at all levels of the business. Experience managing a mixed team of clinical and non-clinical staff Experience leading a large team through periods of rapid organisational change, e.g. a fast-paced startup/scaleup environment where roles and processes evolve quickly. Experience in Data Protection and Data Protection Officer responsibilities Studies have shown that women and people from ethnic minority groups are less likely to apply for jobs unless they meet every qualification. Paloma is dedicated to building a diverse and top performing workplace, so if you're excited about this role but your past experience doesn't align with all the qualifications, we strongly encourage you to apply. You may be just the right candidate for this role or others! You will be part of a mission driven organisation that's transforming access to autism and ADHD care in England. For all employees, we offer: A strong and positive culture that prioritises staff well being, transparency, and career development. Protected time and budget for team connection, learning, and community building. Competitive compensation, including: Salary of £80,000-90,000, depending on experience and working location Annual salary reviews, ensuring they are competitive Private medical insurance and Employee Assistance Programme (planned in 2026) A unique annual leave benefits package which includes: 34 days of annual leave. This includes eight bank holidays and your birthday off. Option to buy an additional 5 days per year (giving you 39 days per year) An additional 10 days of paid sabbatical leave every three completed years of service (which means 44 days of leave in year four at Paloma!) 2 days per year of special leave, for those moments that happen in life, whether personal or family related Additional benefits include: A premium performance company laptop Equity compensation through Share Options in Paloma Health for employees working at least 32 hours per week with Paloma. NHS discounts, including the Blue Light Card (as we are an NHS provider). Equality & Diversity Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic. Accommodations We're glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly. Safer Recruitment & Pre Employment Checks Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business . click apply for full job details
May 05, 2026
Full time
Location: Hybrid working from the London office (Mondays, Wednesdays and Thursdays), with 2 days working from home (Tuesdays and Fridays) ideally. If not possible, one day per week in the London office (Thursdays) will be considered as the minimum. Reporting to: VP Product & Operations About Paloma Paloma's mission is to make children's autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We believe the NHS can offer quick access to these services, and Paloma is achieving this by redesigning care pathways, developing new software & AI tools, and investing in clinicians' learning & development. We are growing our team purposefully to meet the need for NHS autism and ADHD care, and since launching, we have: Grown our fantastic team to over 100 people, and are hiring 100 more over the next 12 months Raised £5m pre-seed funding from leading healthcare investors (Triple Point Ventures and Heal Capital), helping us to invest in our technology and our team Achieved financial sustainability How is Paloma Health different from other Neurodevelopmental providers? We are clinically-led, Care Quality Commission (CQC) registered, and continuously improve our outcomes and family experiences. Our in-house product & engineering team ensures we can: Give families a more consumer-like experience of healthcare Free our clinicians from documentation to focus on supporting families Our strong culture, including transparency, a sense of community, and supporting staff career development The experience of our founders (Dr Mark Jenkins & Darshak Shah), who have previously built tech-enabled NHS obesity and ophthalmology services. Combined, their previous companies have treated over 1 million NHS patients in the last 15 years! Being backed by leading healthcare investors allows us to move fast The Opportunity We are looking for a Head of Operations to lead and scale our operations function. This is a high-impact role where you will be responsible for a rapidly scaling operations function of 80 people, including our Care Delivery team (Team Managers, Autism and ADHD Clinicians, including assessors and prescribers), the Care Coordination administration team, and our Scheduling, Safeguarding, and Governance teams. Your mission is to ensure that as we scale to help thousands of families, our service remains high-quality, safe, and efficient. Your role is orchestrating this complex function, ensuring that every step of our care pathway-from the NHS referral to exit-is working in perfect sync. About you You are a leader of leaders: You have a proven track record of managing large, multi-tiered teams. You know how to motivate and develop managers who, in turn, manage our Delivery Team, Care Coordinators, Scheduling, Safeguarding and Governance Teams You thrive at scale: Managing a rapidly growing team of over 80 people doesn't intimidate you; you have the organisational skills to keep a large workforce aligned and productive, and are excited to grow the team significantly more. You are a systems thinker: You see how a change in scheduling impacts care delivery, and how an update in governance affects the Care Coordination Team. You manage the "ripple effects." You are operationally rigorous: You thrive on metrics and KPIs. You use data to identify capacity bottlenecks or potential safeguarding risks before they become issues. You are empathetic but decisive: You understand the high-stakes nature of healthcare and can make calm, authoritative decisions that balance patient safety with operational speed. You are adaptable: You are comfortable working in a dynamic environment and embrace the fast-paced change of a growing organisation. You are mission-driven: You are genuinely excited about using technology and innovation to solve the NHS waiting list crisis. You are a hands-on leader: You are willing to dive into operational details and drive tasks yourself when necessary to support and unblock your team. Responsibilities: Oversee the integrated Operations function, including: Providing strategic direction to the managers of Delivery, Scheduling & Capacity, Safeguarding, and Governance. Represent the Operations function at a senior level and work cross-functionally with relevant function leads. Maintain accountability for the function's performance and culture. This includes: Building relationships and data dashboards (with our Business Intelligence Team) to help you identify operational red flags and address them before they impact service delivery. Building a culture of continuous learning, mentoring your direct reports to become the next generation of senior leaders at Paloma. Ongoing optimisation and refinement of operational processes together with the relevant teams and stakeholders, for example: Administrative processes, e.g. NHS GP referral processing Defining the strategic "math" of the service, ensuring you always know the demand forecast and manage scheduling/hiring to meet NHS targets while maintaining staff well-being. Ensuring our safeguarding protocols are deeply embedded in every team member's daily workflows. Develop robust structures, documentation, processes and communication loops to: Grow the team without losing quality or culture. Ensure a 'single source of truth' for all operational workstreams documentation Maintain and implement high-quality policies for complaints, contested outcomes, and quality assurance. Qualifications and experience: Required: At least 7 years of operational leadership experience, specifically in environments with high headcount and complex delivery requirements (e.g., health or other large-scale service operations). Proven experience overseeing multi-tiered teams (managing 5+ direct reports who each manage their own large teams). Advanced experience in managing capacity and scheduling for a large, varied workforce. A track record of "productising" operations-taking a growing service and building the robust structures needed to support 100+ staff members. Demonstrable experience of a commercial mindset, meeting financial targets, understanding trade-offs within budgets, and managing team budgets. A proven ability to balance high-level strategy with a "lead from the front" mentality, diving into the details to solve problems on the ground. Proven experience in being data-driven with decisions, prioritisation, and comfortable providing detailed updates to wider stakeholders at all levels of the business. Experience managing a mixed team of clinical and non-clinical staff Experience leading a large team through periods of rapid organisational change, e.g. a fast-paced startup/scaleup environment where roles and processes evolve quickly. Experience in Data Protection and Data Protection Officer responsibilities Studies have shown that women and people from ethnic minority groups are less likely to apply for jobs unless they meet every qualification. Paloma is dedicated to building a diverse and top performing workplace, so if you're excited about this role but your past experience doesn't align with all the qualifications, we strongly encourage you to apply. You may be just the right candidate for this role or others! You will be part of a mission driven organisation that's transforming access to autism and ADHD care in England. For all employees, we offer: A strong and positive culture that prioritises staff well being, transparency, and career development. Protected time and budget for team connection, learning, and community building. Competitive compensation, including: Salary of £80,000-90,000, depending on experience and working location Annual salary reviews, ensuring they are competitive Private medical insurance and Employee Assistance Programme (planned in 2026) A unique annual leave benefits package which includes: 34 days of annual leave. This includes eight bank holidays and your birthday off. Option to buy an additional 5 days per year (giving you 39 days per year) An additional 10 days of paid sabbatical leave every three completed years of service (which means 44 days of leave in year four at Paloma!) 2 days per year of special leave, for those moments that happen in life, whether personal or family related Additional benefits include: A premium performance company laptop Equity compensation through Share Options in Paloma Health for employees working at least 32 hours per week with Paloma. NHS discounts, including the Blue Light Card (as we are an NHS provider). Equality & Diversity Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic. Accommodations We're glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly. Safer Recruitment & Pre Employment Checks Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business . click apply for full job details
Joshua Robert Recruitment
Leicester, Leicestershire
Regional Facilities Manager Location: East Midlands Salary: £51,000 + Bonus Contract: Permanent About the Role We are working with a well-established client who is looking to appoint an experienced and driven Regional Facilities Manager. This is a key role responsible for delivering high-quality facilities management services across a diverse portfolio of sites in the East Midlands. You will play a vital part in ensuring operational excellence, maintaining compliance, and creating safe, efficient, and well-managed environments for all stakeholders. Key Responsibilities Oversee day-to-day facilities operations across multiple sites, ensuring consistent and high-quality service delivery Lead, motivate, and support on-site teams as well as external contractors Develop and manage maintenance strategies, including planned preventative maintenance (PPM) programmes Ensure full compliance with health & safety legislation, statutory requirements, and company policies Manage budgets effectively, controlling costs and identifying opportunities for improved efficiency Oversee supplier performance, procurement activities, and contract management Act as the primary point of contact for clients and senior stakeholders across the region Carry out regular site inspections and audits to maintain high standards Support the delivery of projects such as refurbishments, relocations, and fit-outs About You Proven experience in facilities management, ideally within a multi-site or regional role (commercial, retail, or logistics environments preferred) Strong understanding of health & safety regulations and compliance standards Effective leadership and people management skills Commercially aware, with experience managing budgets and contracts Excellent communication and stakeholder management abilities Able to work independently and manage a varied workload Relevant qualifications such as IWFM or NEBOSH are advantageous
May 05, 2026
Full time
Regional Facilities Manager Location: East Midlands Salary: £51,000 + Bonus Contract: Permanent About the Role We are working with a well-established client who is looking to appoint an experienced and driven Regional Facilities Manager. This is a key role responsible for delivering high-quality facilities management services across a diverse portfolio of sites in the East Midlands. You will play a vital part in ensuring operational excellence, maintaining compliance, and creating safe, efficient, and well-managed environments for all stakeholders. Key Responsibilities Oversee day-to-day facilities operations across multiple sites, ensuring consistent and high-quality service delivery Lead, motivate, and support on-site teams as well as external contractors Develop and manage maintenance strategies, including planned preventative maintenance (PPM) programmes Ensure full compliance with health & safety legislation, statutory requirements, and company policies Manage budgets effectively, controlling costs and identifying opportunities for improved efficiency Oversee supplier performance, procurement activities, and contract management Act as the primary point of contact for clients and senior stakeholders across the region Carry out regular site inspections and audits to maintain high standards Support the delivery of projects such as refurbishments, relocations, and fit-outs About You Proven experience in facilities management, ideally within a multi-site or regional role (commercial, retail, or logistics environments preferred) Strong understanding of health & safety regulations and compliance standards Effective leadership and people management skills Commercially aware, with experience managing budgets and contracts Excellent communication and stakeholder management abilities Able to work independently and manage a varied workload Relevant qualifications such as IWFM or NEBOSH are advantageous
