HEAD OF TALENT & ORGANISATIONAL DEVELOPMENT Shape the future of work Runcorn (Hybrid: 3-4 days on-site) Highly competitive total reward package. We're moving fast, thinking differently, and redefining what's possible. Last year, we secured two employer awards, and we're proud that our Rowlands Pharmacy business has just been recognised as a Top 100 Sunday Times Best Employer UK. To build on this momentum, we're now searching for an impact driven Head of Talent & OD to help shape what comes next. About the Role Sitting at the heart of the HR team, this role will enhance our talent management propositions, products, and services. Grounded in a modern HR value chain approach, your mission will be to elevate what we do and how we do it. You'll bring all this to life through leading our talent management speciality hubs and working collaboratively with HR operations. What You'll Do You'll help shape and deliver our agenda by: Using data to identify patterns, diagnose root causes, and deliver improvements across processes, policies, and systems. Working with HR Shared Services to deploy technology that simplifies HR - improving platforms such as our LMS, ATS, and Performance & Reward systems. Reimagining our employer brand, social presence, EVP, sourcing channels, and assessment methods to strengthen our ability to attract and retain talent. Enhancing colleague and manager experiences across key areas of the employment lifecycle - sourcing/attraction, selection, onboarding, development, engagement, belonging, performance, and reward. Elevating communications and adoption of colleague propositions and HR initiatives, ensuring they land effectively with everyone. Ensuring that your team's commitments and KPIs drive strong performance and continuous improvement. Benchmarking and horizon scanning and making recommendations to ensure we keep pace with the evolving employment landscape. What Success Looks Like You'll succeed by optimising our talent management products, services, and propositions into simpler, faster, better experiences whilst also enabling our colleagues and managers to do their best work. About You You're a strategic, data-driven leader with the ability to execute at pace. You combine deep HR/OD expertise with a passion for designing and delivering HR experiences that have tangible business impact. You'll bring: Strong experience in redesigning and elevating talent management programmes - recruitment, onboarding, L&D, engagement, performance, reward, and retention. Considerable experience of leading delivery focussed Talent Management/HR teams that are both results oriented and relationship centred. An appetite for, and relevant experience, in using data to diagnose issues and shape pragmatic and simple HR solutions. A strong record of improving colleague engagement and experience across the full employee lifecycle and making HR "easy to do business with." Experience in deploying modern technology (including some AI) to enhance talent management. The ability to craft and deliver engaging, multi channel communications and campaigns that drive awareness and adoption. Evidence of delivering initiatives that have improved retention and reduced turnover/attrition. Experience operating at senior leader level in a fast-paced, large-scale environment - ideally Retail or Distribution. A CIPD or OD qualification; psychometrics qualification (desirable). Ready to Shape the Future? If you're an ambitious HR, Talent, or OD professional who is energised by continuous improvement, enthusiastic about delivering meaningful and impactful HR change, and ready for your next challenge - we'd love to hear from you!
Apr 28, 2026
Full time
HEAD OF TALENT & ORGANISATIONAL DEVELOPMENT Shape the future of work Runcorn (Hybrid: 3-4 days on-site) Highly competitive total reward package. We're moving fast, thinking differently, and redefining what's possible. Last year, we secured two employer awards, and we're proud that our Rowlands Pharmacy business has just been recognised as a Top 100 Sunday Times Best Employer UK. To build on this momentum, we're now searching for an impact driven Head of Talent & OD to help shape what comes next. About the Role Sitting at the heart of the HR team, this role will enhance our talent management propositions, products, and services. Grounded in a modern HR value chain approach, your mission will be to elevate what we do and how we do it. You'll bring all this to life through leading our talent management speciality hubs and working collaboratively with HR operations. What You'll Do You'll help shape and deliver our agenda by: Using data to identify patterns, diagnose root causes, and deliver improvements across processes, policies, and systems. Working with HR Shared Services to deploy technology that simplifies HR - improving platforms such as our LMS, ATS, and Performance & Reward systems. Reimagining our employer brand, social presence, EVP, sourcing channels, and assessment methods to strengthen our ability to attract and retain talent. Enhancing colleague and manager experiences across key areas of the employment lifecycle - sourcing/attraction, selection, onboarding, development, engagement, belonging, performance, and reward. Elevating communications and adoption of colleague propositions and HR initiatives, ensuring they land effectively with everyone. Ensuring that your team's commitments and KPIs drive strong performance and continuous improvement. Benchmarking and horizon scanning and making recommendations to ensure we keep pace with the evolving employment landscape. What Success Looks Like You'll succeed by optimising our talent management products, services, and propositions into simpler, faster, better experiences whilst also enabling our colleagues and managers to do their best work. About You You're a strategic, data-driven leader with the ability to execute at pace. You combine deep HR/OD expertise with a passion for designing and delivering HR experiences that have tangible business impact. You'll bring: Strong experience in redesigning and elevating talent management programmes - recruitment, onboarding, L&D, engagement, performance, reward, and retention. Considerable experience of leading delivery focussed Talent Management/HR teams that are both results oriented and relationship centred. An appetite for, and relevant experience, in using data to diagnose issues and shape pragmatic and simple HR solutions. A strong record of improving colleague engagement and experience across the full employee lifecycle and making HR "easy to do business with." Experience in deploying modern technology (including some AI) to enhance talent management. The ability to craft and deliver engaging, multi channel communications and campaigns that drive awareness and adoption. Evidence of delivering initiatives that have improved retention and reduced turnover/attrition. Experience operating at senior leader level in a fast-paced, large-scale environment - ideally Retail or Distribution. A CIPD or OD qualification; psychometrics qualification (desirable). Ready to Shape the Future? If you're an ambitious HR, Talent, or OD professional who is energised by continuous improvement, enthusiastic about delivering meaningful and impactful HR change, and ready for your next challenge - we'd love to hear from you!
Quality Manager (Study Abroad) Salary: £24.24 to £24.87 per hour + holiday (c. £44,822.04 salaried equivalent). Contract: Full-time (35 hours per week), temporary for up to 3 months initially. Location: Central London (hybrid working, 2/3 days onsite per week). We are delighted to be supporting a leading higher education institution in their search for a Quality Manager (Study Abroad) . This is an exciting opportunity for an experienced international education professional to take a lead role in the development, governance and enhancement of global student mobility opportunities. Working within an academic quality and standards environment, this role plays a critical part in ensuring that study abroad partnerships are well managed, compliant, student centred and strategically aligned. The postholder will collaborate extensively with academic colleagues, professional services teams, external partners and funders to deliver high quality international learning experiences. Key responsibilities for this role include: Study Abroad Systems, Governance & Partnerships Leading the development, implementation and ongoing maintenance of systems and processes for study abroad partnership administration, ensuring compliance with internal policies, external regulatory requirements and sector best practice. Developing and overseeing approval processes for study abroad placement institutions, including due diligence checks and maintaining accurate records of approved providers and agreements. Producing and managing study abroad partnership agreements for incoming and outgoing student mobilities. Acting as secretary to committees or working groups overseeing study abroad or other collaborative provision. Funding, Strategy & External Liaison Taking a lead role in drafting funding applications for international student mobility schemes, including the Turing Scheme and other emerging funding opportunities. Acting as the primary liaison between the institution and external funders, including government bodies. Writing impact, update and evaluation reports on international student mobility for institutional committees. Student, Academic & Partner Engagement Managing and coordinating liaison between placement providers, incoming and outgoing students, and academic staff to ensure clear communication throughout the study abroad lifecycle. Acting as a key point of contact for students, partner institutions and staff, providing proactive advice and problem solving support. Leading on the provision of advice, guidance and training for staff relating to international and study abroad opportunities. Quality Assurance & Enhancement Supporting quality assurance processes across the full study abroad lifecycle, including the collection, analysis and reporting of feedback from students, partners and academic staff. Working closely with quality and collaborative provision teams to ensure that study abroad placements are embedded within the institution s wider quality assurance framework. Contributing to the continuous enhancement of international mobility provision. Information, Communications & Data Maintaining clear, accessible and user friendly information on study abroad opportunities for prospective students via the website and for current students and staff through internal platforms. Ensuring accurate record keeping, reporting and governance documentation across all study abroad activity. Financial Management Managing student mobility budgets, ensuring value for money, robust financial controls, and compliance with both internal regulations and external funding requirements. Maintaining accurate financial records and monitoring expenditure across partnership and mobility activity. Wider Contribution Contributing to projects and initiatives across the collaborative provision and academic partnerships portfolio, as directed by the line manager. To be considered for this position, you should bring: Significant experience working with international partnerships, study abroad or student mobility in a higher education setting. Strong knowledge of quality assurance, governance and regulatory requirements within UK higher education. Experience working with external funding schemes for student mobility. Excellent organisational skills and the ability to manage complex systems, budgets and competing priorities. Strong written and verbal communication skills, with confidence engaging academic colleagues, students and senior external stakeholders. A collaborative, proactive approach and a strong commitment to enhancing the student experience through global opportunities. If you re motivated by the opportunity to shape international mobility provision and support impactful global learning experiences, we d love to hear from you. CVs will be reviewed on a rolling basis so if the role interests you, please apply ASAP and submit your CV in Word format. As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you throughout the application process.
Apr 28, 2026
Full time
Quality Manager (Study Abroad) Salary: £24.24 to £24.87 per hour + holiday (c. £44,822.04 salaried equivalent). Contract: Full-time (35 hours per week), temporary for up to 3 months initially. Location: Central London (hybrid working, 2/3 days onsite per week). We are delighted to be supporting a leading higher education institution in their search for a Quality Manager (Study Abroad) . This is an exciting opportunity for an experienced international education professional to take a lead role in the development, governance and enhancement of global student mobility opportunities. Working within an academic quality and standards environment, this role plays a critical part in ensuring that study abroad partnerships are well managed, compliant, student centred and strategically aligned. The postholder will collaborate extensively with academic colleagues, professional services teams, external partners and funders to deliver high quality international learning experiences. Key responsibilities for this role include: Study Abroad Systems, Governance & Partnerships Leading the development, implementation and ongoing maintenance of systems and processes for study abroad partnership administration, ensuring compliance with internal policies, external regulatory requirements and sector best practice. Developing and overseeing approval processes for study abroad placement institutions, including due diligence checks and maintaining accurate records of approved providers and agreements. Producing and managing study abroad partnership agreements for incoming and outgoing student mobilities. Acting as secretary to committees or working groups overseeing study abroad or other collaborative provision. Funding, Strategy & External Liaison Taking a lead role in drafting funding applications for international student mobility schemes, including the Turing Scheme and other emerging funding opportunities. Acting as the primary liaison between the institution and external funders, including government bodies. Writing impact, update and evaluation reports on international student mobility for institutional committees. Student, Academic & Partner Engagement Managing and coordinating liaison between placement providers, incoming and outgoing students, and academic staff to ensure clear communication throughout the study abroad lifecycle. Acting as a key point of contact for students, partner institutions and staff, providing proactive advice and problem solving support. Leading on the provision of advice, guidance and training for staff relating to international and study abroad opportunities. Quality Assurance & Enhancement Supporting quality assurance processes across the full study abroad lifecycle, including the collection, analysis and reporting of feedback from students, partners and academic staff. Working closely with quality and collaborative provision teams to ensure that study abroad placements are embedded within the institution s wider quality assurance framework. Contributing to the continuous enhancement of international mobility provision. Information, Communications & Data Maintaining clear, accessible and user friendly information on study abroad opportunities for prospective students via the website and for current students and staff through internal platforms. Ensuring accurate record keeping, reporting and governance documentation across all study abroad activity. Financial Management Managing student mobility budgets, ensuring value for money, robust financial controls, and compliance with both internal regulations and external funding requirements. Maintaining accurate financial records and monitoring expenditure across partnership and mobility activity. Wider Contribution Contributing to projects and initiatives across the collaborative provision and academic partnerships portfolio, as directed by the line manager. To be considered for this position, you should bring: Significant experience working with international partnerships, study abroad or student mobility in a higher education setting. Strong knowledge of quality assurance, governance and regulatory requirements within UK higher education. Experience working with external funding schemes for student mobility. Excellent organisational skills and the ability to manage complex systems, budgets and competing priorities. Strong written and verbal communication skills, with confidence engaging academic colleagues, students and senior external stakeholders. A collaborative, proactive approach and a strong commitment to enhancing the student experience through global opportunities. If you re motivated by the opportunity to shape international mobility provision and support impactful global learning experiences, we d love to hear from you. CVs will be reviewed on a rolling basis so if the role interests you, please apply ASAP and submit your CV in Word format. As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you throughout the application process.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Our Innovation Tax team covers R&D and Patent Box advice to our clients. We work alongside the firm's key sector teams. Our people have flexibility in the areas and sectors they cover and are able to support the teams' growth through their contribution. You will work with great people and great clients in a vibrant and innovative team. So if you're after a career that will keep you on your toes, we'll give you the platform and then provide you with the autonomy to drive your career forward. Within this role, you will provide R&D and Patent Box services to a range of clients from small start-ups to major multinationals across all lines of the sector. You will regularly engage with stakeholders at all levels, so it is important that you are able to clearly articulate complex tax issues and develop effective solutions and relationships with clients. You will also: Provide R&D and Patent Box services to a wide range of clients using resource from a specialist team or via technology tools. Manage a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Pays attention to self-development and continuing professional education with a view to progressing within practice. Develops professional relationships with clients and within the Firm and adapts the approach for the relevant audience. Understands potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Get involved in special assignments on an ad hoc basis. Guide and supervise less experienced colleagues. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead projects of limited scale or complexity. When you join us, we'll make your growth our priority. If you can demonstrate the following skills, we can help you go far. We're looking for someone with: An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients Experience of dealing with client senior management Educated to degree level and/or CTA and/or ACA qualified or equivalent Demonstrable post qualified experience You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 28, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Our Innovation Tax team covers R&D and Patent Box advice to our clients. We work alongside the firm's key sector teams. Our people have flexibility in the areas and sectors they cover and are able to support the teams' growth through their contribution. You will work with great people and great clients in a vibrant and innovative team. So if you're after a career that will keep you on your toes, we'll give you the platform and then provide you with the autonomy to drive your career forward. Within this role, you will provide R&D and Patent Box services to a range of clients from small start-ups to major multinationals across all lines of the sector. You will regularly engage with stakeholders at all levels, so it is important that you are able to clearly articulate complex tax issues and develop effective solutions and relationships with clients. You will also: Provide R&D and Patent Box services to a wide range of clients using resource from a specialist team or via technology tools. Manage a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Pays attention to self-development and continuing professional education with a view to progressing within practice. Develops professional relationships with clients and within the Firm and adapts the approach for the relevant audience. Understands potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Get involved in special assignments on an ad hoc basis. Guide and supervise less experienced colleagues. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead projects of limited scale or complexity. When you join us, we'll make your growth our priority. If you can demonstrate the following skills, we can help you go far. We're looking for someone with: An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients Experience of dealing with client senior management Educated to degree level and/or CTA and/or ACA qualified or equivalent Demonstrable post qualified experience You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 28, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
We're looking for an Infrastructure & Security Manager to take ownership of a growing, evolving technology estate at a pivotal point in its journey. This is a role with real substance. The foundations are in place, but there's a clear opportunity to shape, mature and lead across infrastructure, cloud, security, and supplier management. The Opportunity You'll be stepping into an established team to provide technical guidance and leadership. Alongside leading a small team of engineers, you'll play a key role in: Strengthening security practices and making better use of existing tooling Bringing structure to infrastructure and cloud operations Improving resilience, documentation, and disaster recovery capability Working with the Head of Operations to take back control from suppliers and ensuring quality service and better value for money Contributing to cloud and platform strategy (Azure-focused) The environment has a need for someone who can simplify, stabilise, and modernise. What You'll Be Doing Leading day-to-day infrastructure and platform operations (Azure, M365) Managing and developing a team of 3 engineers - bringing structure, coaching, and accountability Owning operational security (patching, vulnerabilities, access controls, audits) Driving improvements in monitoring, backup, and disaster recovery Working closely with suppliers Supporting cloud journey decisions with technical knowledge Bringing greater visibility, documentation, and operational discipline This is a hands-on role, so you'll need to be comfortable being close to the tech while also stepping up as a leader. What We're Looking For Strong infrastructure background with exposure to Azure and Microsoft stack Experience leading or mentoring engineers in a hands-on environment Someone confident enough to challenge, but pragmatic in approach A people-focused leader who can bring a team with them Solid understanding of security fundamentals in an operational setting Experience working in multi-site environments Exposure to Azure services Logic Apps / Data Factory, or low/no-code tooling This role is part of an on-call rota which is currently 1 in 10 for P1 incidents This rota may be subject to change frequency given seniority. Permanent position Coventry based office Hybrid working - 2 days office, 3 days remote Salary £55,000 - £60,000 28 days holidays + Bank Holidays, holiday buy/sell scheme, company pension scheme, cycle to work scheme, death in service, employee assistance programme, occupational health provider service. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Apr 28, 2026
Full time
We're looking for an Infrastructure & Security Manager to take ownership of a growing, evolving technology estate at a pivotal point in its journey. This is a role with real substance. The foundations are in place, but there's a clear opportunity to shape, mature and lead across infrastructure, cloud, security, and supplier management. The Opportunity You'll be stepping into an established team to provide technical guidance and leadership. Alongside leading a small team of engineers, you'll play a key role in: Strengthening security practices and making better use of existing tooling Bringing structure to infrastructure and cloud operations Improving resilience, documentation, and disaster recovery capability Working with the Head of Operations to take back control from suppliers and ensuring quality service and better value for money Contributing to cloud and platform strategy (Azure-focused) The environment has a need for someone who can simplify, stabilise, and modernise. What You'll Be Doing Leading day-to-day infrastructure and platform operations (Azure, M365) Managing and developing a team of 3 engineers - bringing structure, coaching, and accountability Owning operational security (patching, vulnerabilities, access controls, audits) Driving improvements in monitoring, backup, and disaster recovery Working closely with suppliers Supporting cloud journey decisions with technical knowledge Bringing greater visibility, documentation, and operational discipline This is a hands-on role, so you'll need to be comfortable being close to the tech while also stepping up as a leader. What We're Looking For Strong infrastructure background with exposure to Azure and Microsoft stack Experience leading or mentoring engineers in a hands-on environment Someone confident enough to challenge, but pragmatic in approach A people-focused leader who can bring a team with them Solid understanding of security fundamentals in an operational setting Experience working in multi-site environments Exposure to Azure services Logic Apps / Data Factory, or low/no-code tooling This role is part of an on-call rota which is currently 1 in 10 for P1 incidents This rota may be subject to change frequency given seniority. Permanent position Coventry based office Hybrid working - 2 days office, 3 days remote Salary £55,000 - £60,000 28 days holidays + Bank Holidays, holiday buy/sell scheme, company pension scheme, cycle to work scheme, death in service, employee assistance programme, occupational health provider service. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Apr 28, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Apr 28, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
PMO Specialist 12-Month FTC in Southampton (likely to go perm) Hybrid - 2-3 days onsite per week 60,000 - 65,000 Base (Possible Flex) + Benefits Are you a dynamic PMO professional looking to make a significant impact within a leading UK wealth management firm? This is a rare opportunity to join a business that is actively transforming, modernising, and placing the customer at the very heart of everything they do. If you are bold, ambitious, and ready to challenge the status quo, this 12-month Fixed Term Contract (FTC) in Southampton is the perfect platform for your career. As a PMO Specialist , you will move beyond basic project tracking to drive a sophisticated Enterprise-wide Change Portfolio. You will work within a department that values curiosity and collaboration, ensuring strategic goals are met through expert governance and high-level portfolio insights. Your Impact and Responsibilities In this role, you will support the central PMO by providing structure, planning capability, and governance across the portfolio. Enterprise Planning & Governance: Maintain and enhance PMO controls and frameworks, overseeing planning at the portfolio level to ensure alignment with business strategy. Dependency & Risk Management: Track and maintain a clear view of dependencies across the portfolio, helping to identify and highlight interconnected risks. Resource Management: Support portfolio-level resourcing by overlaying change and SME demand, helping to assess capacity and prioritisation. Reporting & MI: Produce clear and accurate portfolio reporting, translating complex data into meaningful insight for senior stakeholders. What You Bring to the Team You are a confident team player who thrives in fast-paced environments and is comfortable working at the portfolio level. Financial Services Experience: Experience in a PMO or project role within Financial Services is preferred, but not essential. Portfolio Planning: Strong experience in enterprise or portfolio-level planning, dependency management, and resourcing support across multiple workstreams. Technical Skills: Strong intermediate Excel skills and experience using project management tools such as Microsoft Project for the web. Communication & Drive: Excellent communication skills, with the ability to build relationships, work collaboratively, and stay calm under pressure. Attention to Detail: Strong focus on accuracy and quality, with the ability to produce clean, reliable output in a fast-moving environment. Click 'Apply' now to submit your CV and start your application. If you've held any of these roles or used these technologies/skills, this role could be a great fit: PMO Analyst, Enterprise PMO Specialist, Portfolio Planning Manager, Change Management, Dependency Management, Resource Planning, Financial Services PMO, Wealth Management, Project Governance, Excel, Power BI, and Portfolio Assurance. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 28, 2026
Seasonal
PMO Specialist 12-Month FTC in Southampton (likely to go perm) Hybrid - 2-3 days onsite per week 60,000 - 65,000 Base (Possible Flex) + Benefits Are you a dynamic PMO professional looking to make a significant impact within a leading UK wealth management firm? This is a rare opportunity to join a business that is actively transforming, modernising, and placing the customer at the very heart of everything they do. If you are bold, ambitious, and ready to challenge the status quo, this 12-month Fixed Term Contract (FTC) in Southampton is the perfect platform for your career. As a PMO Specialist , you will move beyond basic project tracking to drive a sophisticated Enterprise-wide Change Portfolio. You will work within a department that values curiosity and collaboration, ensuring strategic goals are met through expert governance and high-level portfolio insights. Your Impact and Responsibilities In this role, you will support the central PMO by providing structure, planning capability, and governance across the portfolio. Enterprise Planning & Governance: Maintain and enhance PMO controls and frameworks, overseeing planning at the portfolio level to ensure alignment with business strategy. Dependency & Risk Management: Track and maintain a clear view of dependencies across the portfolio, helping to identify and highlight interconnected risks. Resource Management: Support portfolio-level resourcing by overlaying change and SME demand, helping to assess capacity and prioritisation. Reporting & MI: Produce clear and accurate portfolio reporting, translating complex data into meaningful insight for senior stakeholders. What You Bring to the Team You are a confident team player who thrives in fast-paced environments and is comfortable working at the portfolio level. Financial Services Experience: Experience in a PMO or project role within Financial Services is preferred, but not essential. Portfolio Planning: Strong experience in enterprise or portfolio-level planning, dependency management, and resourcing support across multiple workstreams. Technical Skills: Strong intermediate Excel skills and experience using project management tools such as Microsoft Project for the web. Communication & Drive: Excellent communication skills, with the ability to build relationships, work collaboratively, and stay calm under pressure. Attention to Detail: Strong focus on accuracy and quality, with the ability to produce clean, reliable output in a fast-moving environment. Click 'Apply' now to submit your CV and start your application. If you've held any of these roles or used these technologies/skills, this role could be a great fit: PMO Analyst, Enterprise PMO Specialist, Portfolio Planning Manager, Change Management, Dependency Management, Resource Planning, Financial Services PMO, Wealth Management, Project Governance, Excel, Power BI, and Portfolio Assurance. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Are you an experienced Change professional who can turn strategy into action? We are recruiting for a Group Change Delivery Manager to join a well-established Insurance business. This is a great opportunity for someone who enjoys leading business change, managing delivery from scope through to completion, and working across multiple teams, including internationally, to achieve meaningful outcomes for the business. This is a chance to join a respected Insurance business in a role where you can influence change, improve delivery performance and help shape future ways of working. You'll have the opportunity to work at both a strategic and hands-on level while making a genuine impact. If you enjoy leading change, creating structure and bringing people together to deliver successful outcomes, this could be a great next step. You will take ownership of end-to-end delivery, ensuring projects are completed within agreed scope, time, cost and quality measures. Working closely with key stakeholders, technical leads and cross-functional teams, you will help shape new ways of working and lead the wider change initiatives across the business. What you'll be doing as a Change Delivery Manager Leading end-to-end delivery across business change projects Driving business change, particularly across technology-focused projects Leading planning, tracking, reporting and change activity for senior management Working with cross-functional teams to deliver projects within agreed scope, time, cost and quality Supporting stakeholders, platform owners and technical leads to deliver key priorities and roadmaps Identifying and managing risks, budgets, forecasts and overall project performance Building strong relationships internally and externally to support successful delivery You will ideally have to be a Change Delivery Manager Experience scoping, planning and delivering business change projects within an Insurance, Financial Services or Contact Centre environment A proven track record of delivering change within technology-focused environments A strong understanding of organisational structures, operating models and ways of working Experience across technical, financial, operational and people-related areas Experience including budgets, forecasting and cost control Experience leading across multiple teams and managing a range of stakeholders The confidence to challenge the status quo and drive improvement
Apr 28, 2026
Full time
Are you an experienced Change professional who can turn strategy into action? We are recruiting for a Group Change Delivery Manager to join a well-established Insurance business. This is a great opportunity for someone who enjoys leading business change, managing delivery from scope through to completion, and working across multiple teams, including internationally, to achieve meaningful outcomes for the business. This is a chance to join a respected Insurance business in a role where you can influence change, improve delivery performance and help shape future ways of working. You'll have the opportunity to work at both a strategic and hands-on level while making a genuine impact. If you enjoy leading change, creating structure and bringing people together to deliver successful outcomes, this could be a great next step. You will take ownership of end-to-end delivery, ensuring projects are completed within agreed scope, time, cost and quality measures. Working closely with key stakeholders, technical leads and cross-functional teams, you will help shape new ways of working and lead the wider change initiatives across the business. What you'll be doing as a Change Delivery Manager Leading end-to-end delivery across business change projects Driving business change, particularly across technology-focused projects Leading planning, tracking, reporting and change activity for senior management Working with cross-functional teams to deliver projects within agreed scope, time, cost and quality Supporting stakeholders, platform owners and technical leads to deliver key priorities and roadmaps Identifying and managing risks, budgets, forecasts and overall project performance Building strong relationships internally and externally to support successful delivery You will ideally have to be a Change Delivery Manager Experience scoping, planning and delivering business change projects within an Insurance, Financial Services or Contact Centre environment A proven track record of delivering change within technology-focused environments A strong understanding of organisational structures, operating models and ways of working Experience across technical, financial, operational and people-related areas Experience including budgets, forecasting and cost control Experience leading across multiple teams and managing a range of stakeholders The confidence to challenge the status quo and drive improvement
Are you an experienced Change professional who can turn strategy into action? We are recruiting for a Group Change Delivery Manager to join a well-established Insurance business. This is a great opportunity for someone who enjoys leading business change, managing delivery from scope through to completion, and working across multiple teams, including internationally, to achieve meaningful outcomes for the business. This is a chance to join a respected Insurance business in a role where you can influence change, improve delivery performance and help shape future ways of working. You'll have the opportunity to work at both a strategic and hands-on level while making a genuine impact. If you enjoy leading change, creating structure and bringing people together to deliver successful outcomes, this could be a great next step. You will take ownership of end-to-end delivery, ensuring projects are completed within agreed scope, time, cost and quality measures. Working closely with key stakeholders, technical leads and cross-functional teams, you will help shape new ways of working and lead the wider change initiatives across the business. What you'll be doing as a Change Delivery Manager Leading end-to-end delivery across business change projects Driving business change, particularly across technology-focused projects Leading planning, tracking, reporting and change activity for senior management Working with cross-functional teams to deliver projects within agreed scope, time, cost and quality Supporting stakeholders, platform owners and technical leads to deliver key priorities and roadmaps Identifying and managing risks, budgets, forecasts and overall project performance Building strong relationships internally and externally to support successful delivery You will ideally have to be a Change Delivery Manager Experience scoping, planning and delivering business change projects within an Insurance, Financial Services or Contact Centre environment A proven track record of delivering change within technology-focused environments A strong understanding of organisational structures, operating models and ways of working Experience across technical, financial, operational and people-related areas Experience including budgets, forecasting and cost control Experience leading across multiple teams and managing a range of stakeholders The confidence to challenge the status quo and drive improvement
Apr 28, 2026
Full time
Are you an experienced Change professional who can turn strategy into action? We are recruiting for a Group Change Delivery Manager to join a well-established Insurance business. This is a great opportunity for someone who enjoys leading business change, managing delivery from scope through to completion, and working across multiple teams, including internationally, to achieve meaningful outcomes for the business. This is a chance to join a respected Insurance business in a role where you can influence change, improve delivery performance and help shape future ways of working. You'll have the opportunity to work at both a strategic and hands-on level while making a genuine impact. If you enjoy leading change, creating structure and bringing people together to deliver successful outcomes, this could be a great next step. You will take ownership of end-to-end delivery, ensuring projects are completed within agreed scope, time, cost and quality measures. Working closely with key stakeholders, technical leads and cross-functional teams, you will help shape new ways of working and lead the wider change initiatives across the business. What you'll be doing as a Change Delivery Manager Leading end-to-end delivery across business change projects Driving business change, particularly across technology-focused projects Leading planning, tracking, reporting and change activity for senior management Working with cross-functional teams to deliver projects within agreed scope, time, cost and quality Supporting stakeholders, platform owners and technical leads to deliver key priorities and roadmaps Identifying and managing risks, budgets, forecasts and overall project performance Building strong relationships internally and externally to support successful delivery You will ideally have to be a Change Delivery Manager Experience scoping, planning and delivering business change projects within an Insurance, Financial Services or Contact Centre environment A proven track record of delivering change within technology-focused environments A strong understanding of organisational structures, operating models and ways of working Experience across technical, financial, operational and people-related areas Experience including budgets, forecasting and cost control Experience leading across multiple teams and managing a range of stakeholders The confidence to challenge the status quo and drive improvement
Health, Safety & Environment Advisor (HSE Advisor) £45,000 £55,000 + Private Healthcare + Wellbeing Allowance + CPD West Sussex and multi-site travel About the Company We have been exclusively retained to support a well-established, UK-wide organisation operating within the leisure & travel sector. With a large national footprint and a network of operational sites across the UK, the business provides services to a substantial and loyal customer base. Their operations are varied and include site-based environments, events, contractor-led activities and customer-facing services. They are a values-led organisation with a strong focus on continuous improvement, risk management and delivering safe, compliant and well-managed environments across all areas of the business. Why apply? Opportunity to work within a large, diverse and nationally recognised organisation Exposure to a wide range of operational risk environments A role with autonomy, variety and real influence across the business Strong platform for progression within a growing and evolving function What you will be doing This is a broad, operational Health, Safety and Environment role where you will act as a key advisor across a complex, multi-site portfolio. You will: Provide competent health, safety and environmental advice across operational teams Support the development and ongoing improvement of the HSE management system Work closely with site teams to drive ownership of risk and embed a positive safety culture Develop, review and implement policies, procedures and safe systems of work Carry out site audits, inspections and targeted deep-dive reviews Lead incident investigations, root cause analysis and corrective actions Support risk assessment processes and ensure practical, workable controls are in place Contribute to fire safety, emergency planning and environmental compliance Support contractor management and supplier assurance processes Deliver training and guidance to internal stakeholders Use data and reporting to track performance and influence improvement You will be exposed to a wide range of risk areas including: Occupational health and safety Premises and fire safety Construction and contractor management Environmental compliance Event and travel safety Food safety and public-facing environments What you will need Previous experience in a Health, Safety and Environment role within a multi-site organisation Strong knowledge of UK health and safety legislation and best practice Experience conducting audits, investigations and performance monitoring Ability to influence and build relationships across operational teams Comfortable working independently and managing your own workload Full UK driving licence and willingness to travel with regular overnight stays Qualifications: NEBOSH Diploma or equivalent Fire Risk Assessment qualification (Level 3 or equivalent) Interested? If this role sounds of interest, apply now or contact us for a confidential discussion. If this opportunity is not quite right, we are currently supporting a range of Health and Safety Advisor, HSE Advisor, Health and Safety Manager, SHEQ Advisor and Environmental Advisor roles across the UK. Get in touch to discuss your next move. About Search Search specialise in Health, Safety, Environment and Risk recruitment across the UK. We support organisations with the appointment of Health and Safety Advisors, HSE Advisors, SHEQ Advisors, Health and Safety Managers, HSE Managers, Environmental Managers and senior leadership hires within safety-critical environments. Our approach focuses on both technical competence and behavioural fit, ensuring long-term success for both client and candidate.
Apr 28, 2026
Full time
Health, Safety & Environment Advisor (HSE Advisor) £45,000 £55,000 + Private Healthcare + Wellbeing Allowance + CPD West Sussex and multi-site travel About the Company We have been exclusively retained to support a well-established, UK-wide organisation operating within the leisure & travel sector. With a large national footprint and a network of operational sites across the UK, the business provides services to a substantial and loyal customer base. Their operations are varied and include site-based environments, events, contractor-led activities and customer-facing services. They are a values-led organisation with a strong focus on continuous improvement, risk management and delivering safe, compliant and well-managed environments across all areas of the business. Why apply? Opportunity to work within a large, diverse and nationally recognised organisation Exposure to a wide range of operational risk environments A role with autonomy, variety and real influence across the business Strong platform for progression within a growing and evolving function What you will be doing This is a broad, operational Health, Safety and Environment role where you will act as a key advisor across a complex, multi-site portfolio. You will: Provide competent health, safety and environmental advice across operational teams Support the development and ongoing improvement of the HSE management system Work closely with site teams to drive ownership of risk and embed a positive safety culture Develop, review and implement policies, procedures and safe systems of work Carry out site audits, inspections and targeted deep-dive reviews Lead incident investigations, root cause analysis and corrective actions Support risk assessment processes and ensure practical, workable controls are in place Contribute to fire safety, emergency planning and environmental compliance Support contractor management and supplier assurance processes Deliver training and guidance to internal stakeholders Use data and reporting to track performance and influence improvement You will be exposed to a wide range of risk areas including: Occupational health and safety Premises and fire safety Construction and contractor management Environmental compliance Event and travel safety Food safety and public-facing environments What you will need Previous experience in a Health, Safety and Environment role within a multi-site organisation Strong knowledge of UK health and safety legislation and best practice Experience conducting audits, investigations and performance monitoring Ability to influence and build relationships across operational teams Comfortable working independently and managing your own workload Full UK driving licence and willingness to travel with regular overnight stays Qualifications: NEBOSH Diploma or equivalent Fire Risk Assessment qualification (Level 3 or equivalent) Interested? If this role sounds of interest, apply now or contact us for a confidential discussion. If this opportunity is not quite right, we are currently supporting a range of Health and Safety Advisor, HSE Advisor, Health and Safety Manager, SHEQ Advisor and Environmental Advisor roles across the UK. Get in touch to discuss your next move. About Search Search specialise in Health, Safety, Environment and Risk recruitment across the UK. We support organisations with the appointment of Health and Safety Advisors, HSE Advisors, SHEQ Advisors, Health and Safety Managers, HSE Managers, Environmental Managers and senior leadership hires within safety-critical environments. Our approach focuses on both technical competence and behavioural fit, ensuring long-term success for both client and candidate.
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. ️Are you in a Senior or Lead role currently, looking for your next step up, if so, w e're looking for a Senior Platform Services Manager to lead our Platform Services and Modern Workplace teams. You'll take ownership of the delivery, operation and continual improvement of Domino's core infrastructure and end-user platforms. You'll guide a talented team responsible for building, running and enhancing our essential IT foundations from storage, virtualisation, networking and firewalls to our Microsoft 365 estate and all associated platform tools that keep our business connected and thriving. This isn't just a leadership role, it's a chance to stay close to technology, shape the future of our digital environment, and make a real impact in a fast-moving, customer-obsessed business. If you're an experienced Infrastructure or Workplace Platform leader who loves being hands on, thrives in a fast-paced environment and gets energised by driving meaningful change, we'd love to hear from you Success in this role looks like: Provide line management, coaching, and development for both the Platform Services and Modern Workplace teams. Lead the infrastructure workstream for project implementations, from design through to handover. Act as the primary infrastructure point of contact for internal stakeholders. Plan and coordinate infrastructure delivery across multiple concurrent projects. Own the Microsoft 365 tenant, including configuration, lifecycle management, and ongoing optimisation. Reduce repeat issues through root cause analysis and technical improvement. What we're looking for: Proven leadership and line management of infrastructure engineers across multiple concurrent workstreams Strong working knowledge of VMware, Windows Server, Active Directory, and core directory, DNS, DHCP Ability to influence technical direction and set engineering standards for build quality, resilience, and operational readiness Strong working knowledge of Microsoft 365 services, including SharePoint Online, Teams, Exchange Online, OneDrive, and tenant level configuration as well as Understanding of Microsoft 365 security and compliance capabilities, including identity integration, access controls, and data governance. Excellent stakeholder engagement and influencing skills What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Apr 28, 2026
Full time
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. ️Are you in a Senior or Lead role currently, looking for your next step up, if so, w e're looking for a Senior Platform Services Manager to lead our Platform Services and Modern Workplace teams. You'll take ownership of the delivery, operation and continual improvement of Domino's core infrastructure and end-user platforms. You'll guide a talented team responsible for building, running and enhancing our essential IT foundations from storage, virtualisation, networking and firewalls to our Microsoft 365 estate and all associated platform tools that keep our business connected and thriving. This isn't just a leadership role, it's a chance to stay close to technology, shape the future of our digital environment, and make a real impact in a fast-moving, customer-obsessed business. If you're an experienced Infrastructure or Workplace Platform leader who loves being hands on, thrives in a fast-paced environment and gets energised by driving meaningful change, we'd love to hear from you Success in this role looks like: Provide line management, coaching, and development for both the Platform Services and Modern Workplace teams. Lead the infrastructure workstream for project implementations, from design through to handover. Act as the primary infrastructure point of contact for internal stakeholders. Plan and coordinate infrastructure delivery across multiple concurrent projects. Own the Microsoft 365 tenant, including configuration, lifecycle management, and ongoing optimisation. Reduce repeat issues through root cause analysis and technical improvement. What we're looking for: Proven leadership and line management of infrastructure engineers across multiple concurrent workstreams Strong working knowledge of VMware, Windows Server, Active Directory, and core directory, DNS, DHCP Ability to influence technical direction and set engineering standards for build quality, resilience, and operational readiness Strong working knowledge of Microsoft 365 services, including SharePoint Online, Teams, Exchange Online, OneDrive, and tenant level configuration as well as Understanding of Microsoft 365 security and compliance capabilities, including identity integration, access controls, and data governance. Excellent stakeholder engagement and influencing skills What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. ️Are you in a Senior or Lead role currently, looking for your next step up, if so, w e're looking for a Senior Platform Services Manager to lead our Platform Services and Modern Workplace teams. You'll take ownership of the delivery, operation and continual improvement of Domino's core infrastructure and end-user platforms. You'll guide a talented team responsible for building, running and enhancing our essential IT foundations from storage, virtualisation, networking and firewalls to our Microsoft 365 estate and all associated platform tools that keep our business connected and thriving. This isn't just a leadership role, it's a chance to stay close to technology, shape the future of our digital environment, and make a real impact in a fast-moving, customer-obsessed business. If you're an experienced Infrastructure or Workplace Platform leader who loves being hands on, thrives in a fast-paced environment and gets energised by driving meaningful change, we'd love to hear from you Success in this role looks like: Provide line management, coaching, and development for both the Platform Services and Modern Workplace teams. Lead the infrastructure workstream for project implementations, from design through to handover. Act as the primary infrastructure point of contact for internal stakeholders. Plan and coordinate infrastructure delivery across multiple concurrent projects. Own the Microsoft 365 tenant, including configuration, lifecycle management, and ongoing optimisation. Reduce repeat issues through root cause analysis and technical improvement. What we're looking for: Proven leadership and line management of infrastructure engineers across multiple concurrent workstreams Strong working knowledge of VMware, Windows Server, Active Directory, and core directory, DNS, DHCP Ability to influence technical direction and set engineering standards for build quality, resilience, and operational readiness Strong working knowledge of Microsoft 365 services, including SharePoint Online, Teams, Exchange Online, OneDrive, and tenant level configuration as well as Understanding of Microsoft 365 security and compliance capabilities, including identity integration, access controls, and data governance. Excellent stakeholder engagement and influencing skills What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Apr 28, 2026
Full time
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. ️Are you in a Senior or Lead role currently, looking for your next step up, if so, w e're looking for a Senior Platform Services Manager to lead our Platform Services and Modern Workplace teams. You'll take ownership of the delivery, operation and continual improvement of Domino's core infrastructure and end-user platforms. You'll guide a talented team responsible for building, running and enhancing our essential IT foundations from storage, virtualisation, networking and firewalls to our Microsoft 365 estate and all associated platform tools that keep our business connected and thriving. This isn't just a leadership role, it's a chance to stay close to technology, shape the future of our digital environment, and make a real impact in a fast-moving, customer-obsessed business. If you're an experienced Infrastructure or Workplace Platform leader who loves being hands on, thrives in a fast-paced environment and gets energised by driving meaningful change, we'd love to hear from you Success in this role looks like: Provide line management, coaching, and development for both the Platform Services and Modern Workplace teams. Lead the infrastructure workstream for project implementations, from design through to handover. Act as the primary infrastructure point of contact for internal stakeholders. Plan and coordinate infrastructure delivery across multiple concurrent projects. Own the Microsoft 365 tenant, including configuration, lifecycle management, and ongoing optimisation. Reduce repeat issues through root cause analysis and technical improvement. What we're looking for: Proven leadership and line management of infrastructure engineers across multiple concurrent workstreams Strong working knowledge of VMware, Windows Server, Active Directory, and core directory, DNS, DHCP Ability to influence technical direction and set engineering standards for build quality, resilience, and operational readiness Strong working knowledge of Microsoft 365 services, including SharePoint Online, Teams, Exchange Online, OneDrive, and tenant level configuration as well as Understanding of Microsoft 365 security and compliance capabilities, including identity integration, access controls, and data governance. Excellent stakeholder engagement and influencing skills What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Apr 28, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. ️Are you in a Senior or Lead role currently, looking for your next step up, if so, w e're looking for a Senior Platform Services Manager to lead our Platform Services and Modern Workplace teams. You'll take ownership of the delivery, operation and continual improvement of Domino's core infrastructure and end-user platforms. You'll guide a talented team responsible for building, running and enhancing our essential IT foundations from storage, virtualisation, networking and firewalls to our Microsoft 365 estate and all associated platform tools that keep our business connected and thriving. This isn't just a leadership role, it's a chance to stay close to technology, shape the future of our digital environment, and make a real impact in a fast-moving, customer-obsessed business. If you're an experienced Infrastructure or Workplace Platform leader who loves being hands on, thrives in a fast-paced environment and gets energised by driving meaningful change, we'd love to hear from you Success in this role looks like: Provide line management, coaching, and development for both the Platform Services and Modern Workplace teams. Lead the infrastructure workstream for project implementations, from design through to handover. Act as the primary infrastructure point of contact for internal stakeholders. Plan and coordinate infrastructure delivery across multiple concurrent projects. Own the Microsoft 365 tenant, including configuration, lifecycle management, and ongoing optimisation. Reduce repeat issues through root cause analysis and technical improvement. What we're looking for: Proven leadership and line management of infrastructure engineers across multiple concurrent workstreams Strong working knowledge of VMware, Windows Server, Active Directory, and core directory, DNS, DHCP Ability to influence technical direction and set engineering standards for build quality, resilience, and operational readiness Strong working knowledge of Microsoft 365 services, including SharePoint Online, Teams, Exchange Online, OneDrive, and tenant level configuration as well as Understanding of Microsoft 365 security and compliance capabilities, including identity integration, access controls, and data governance. Excellent stakeholder engagement and influencing skills What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Apr 28, 2026
Full time
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. ️Are you in a Senior or Lead role currently, looking for your next step up, if so, w e're looking for a Senior Platform Services Manager to lead our Platform Services and Modern Workplace teams. You'll take ownership of the delivery, operation and continual improvement of Domino's core infrastructure and end-user platforms. You'll guide a talented team responsible for building, running and enhancing our essential IT foundations from storage, virtualisation, networking and firewalls to our Microsoft 365 estate and all associated platform tools that keep our business connected and thriving. This isn't just a leadership role, it's a chance to stay close to technology, shape the future of our digital environment, and make a real impact in a fast-moving, customer-obsessed business. If you're an experienced Infrastructure or Workplace Platform leader who loves being hands on, thrives in a fast-paced environment and gets energised by driving meaningful change, we'd love to hear from you Success in this role looks like: Provide line management, coaching, and development for both the Platform Services and Modern Workplace teams. Lead the infrastructure workstream for project implementations, from design through to handover. Act as the primary infrastructure point of contact for internal stakeholders. Plan and coordinate infrastructure delivery across multiple concurrent projects. Own the Microsoft 365 tenant, including configuration, lifecycle management, and ongoing optimisation. Reduce repeat issues through root cause analysis and technical improvement. What we're looking for: Proven leadership and line management of infrastructure engineers across multiple concurrent workstreams Strong working knowledge of VMware, Windows Server, Active Directory, and core directory, DNS, DHCP Ability to influence technical direction and set engineering standards for build quality, resilience, and operational readiness Strong working knowledge of Microsoft 365 services, including SharePoint Online, Teams, Exchange Online, OneDrive, and tenant level configuration as well as Understanding of Microsoft 365 security and compliance capabilities, including identity integration, access controls, and data governance. Excellent stakeholder engagement and influencing skills What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Creative Artworker - Digital Agency - Home Based (but a monthly office day to be with the team in Warwickshire) Salary banding of 25k - 28k and ideally someone full time. We're looking to bring in an additional person within an already established design team, an experienced Creative Artworker. Role title: Creative Artworker Reports to: Designer Works closely with: Designer, Account Manager, Motion Designers, Social Media Manager Role Purpose The Creative Artworker is responsible for both the creation and production of high-quality design assets across projects and formats. Operating within the creative frameworks set by the Creative Director and Designers, they bring concepts to life while also ensuring all outputs are technically accurate and production ready. This role combines hands-on design capability with strong artwork execution . The Creative Artworker will design and build assets such as case studies, brochures, flyers and marketing materials, as well as roll out and adapt existing concepts across multiple formats. They are expected to work independently on a range of tasks, from initial layout design through to final delivery, while maintaining consistency, quality and efficiency across both print and digital outputs. While they contribute creatively, they do not own overall creative direction, client relationships or delivery decisions. Their role is to interpret, create and execute to a high standard . Design & Asset Creation Design and produce marketing collateral including case studies, brochures, presentations and campaign assets Translate briefs into strong visual layouts aligned with brand guidelines Apply creative judgement to typography, layout and composition Work from both existing concepts and loose briefs to create polished outputs Artwork Production & Rollout Roll out approved design concepts across multiple formats and sizes with minimal supervision Prepare artwork for both print and digital outputs Adapt, resize and reformat assets to meet platform and media specifications Ensure consistency across all versions and formats Manage multiple artwork tasks efficiently across projects Amends & Updates Handle day-to-day amends and updates accurately and at pace Implement text, data and image changes with strong attention to detail Update and version existing artwork in line with feedback Interpret and apply feedback with minimal clarification required Technical Accuracy & Pre-Press Run thorough artwork checks (spelling, layout, image resolution, specs) Prepare print-ready files including correct bleed, crop marks and colour settings Ensure files meet supplier and platform requirements Confidently manage standard production requirements, escalating more complex issues Studio Support & Collaboration Work closely with Designers to ensure creative intent is preserved in final outputs Support the wider studio with both design and production tasks Maintain organised files, naming conventions and version control Contribute to improving workflow efficiency and consistency Accountability The Creative Artworker is accountable for: Quality and consistency of both designed and produced assets Accuracy and technical execution of all artwork Timely delivery of design and production tasks Ensuring all files are correctly prepared for output The Creative Artworker Does Not This role explicitly does not: Own overarching creative concepts or campaign direction Own client relationships Make scope, pricing or timeline decisions Control project delivery or schedules Absorb operational or delivery risk They contribute creatively, but within defined direction. Authority & Decision-Making The Creative Artworker is empowered to: Make decisions on layout, composition and standard design execution Interpret briefs and suggest visual approaches within brand guidelines Query unclear briefs or specifications Suggest improvements to templates, layouts and workflows Escalate complex creative or technical issues appropriately Success Measures Success in this role looks like: Design work is visually strong, on-brand and commercially effective Artwork is consistently accurate and production-ready Amends are delivered quickly with minimal errors Rollout work is consistent across all formats and channels Minimal rework required from senior team members The studio can rely on both creative thinking and execution A high-performing Creative Artworker that has: Detail-oriented but creatively capable Efficient and comfortable working at pace Confident designing from brief, not just executing Reliable and consistent in delivery Pragmatic and solutions-focused Collaborative and easy to work with Calm under pressure with a strong sense of ownership Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Apr 28, 2026
Full time
Creative Artworker - Digital Agency - Home Based (but a monthly office day to be with the team in Warwickshire) Salary banding of 25k - 28k and ideally someone full time. We're looking to bring in an additional person within an already established design team, an experienced Creative Artworker. Role title: Creative Artworker Reports to: Designer Works closely with: Designer, Account Manager, Motion Designers, Social Media Manager Role Purpose The Creative Artworker is responsible for both the creation and production of high-quality design assets across projects and formats. Operating within the creative frameworks set by the Creative Director and Designers, they bring concepts to life while also ensuring all outputs are technically accurate and production ready. This role combines hands-on design capability with strong artwork execution . The Creative Artworker will design and build assets such as case studies, brochures, flyers and marketing materials, as well as roll out and adapt existing concepts across multiple formats. They are expected to work independently on a range of tasks, from initial layout design through to final delivery, while maintaining consistency, quality and efficiency across both print and digital outputs. While they contribute creatively, they do not own overall creative direction, client relationships or delivery decisions. Their role is to interpret, create and execute to a high standard . Design & Asset Creation Design and produce marketing collateral including case studies, brochures, presentations and campaign assets Translate briefs into strong visual layouts aligned with brand guidelines Apply creative judgement to typography, layout and composition Work from both existing concepts and loose briefs to create polished outputs Artwork Production & Rollout Roll out approved design concepts across multiple formats and sizes with minimal supervision Prepare artwork for both print and digital outputs Adapt, resize and reformat assets to meet platform and media specifications Ensure consistency across all versions and formats Manage multiple artwork tasks efficiently across projects Amends & Updates Handle day-to-day amends and updates accurately and at pace Implement text, data and image changes with strong attention to detail Update and version existing artwork in line with feedback Interpret and apply feedback with minimal clarification required Technical Accuracy & Pre-Press Run thorough artwork checks (spelling, layout, image resolution, specs) Prepare print-ready files including correct bleed, crop marks and colour settings Ensure files meet supplier and platform requirements Confidently manage standard production requirements, escalating more complex issues Studio Support & Collaboration Work closely with Designers to ensure creative intent is preserved in final outputs Support the wider studio with both design and production tasks Maintain organised files, naming conventions and version control Contribute to improving workflow efficiency and consistency Accountability The Creative Artworker is accountable for: Quality and consistency of both designed and produced assets Accuracy and technical execution of all artwork Timely delivery of design and production tasks Ensuring all files are correctly prepared for output The Creative Artworker Does Not This role explicitly does not: Own overarching creative concepts or campaign direction Own client relationships Make scope, pricing or timeline decisions Control project delivery or schedules Absorb operational or delivery risk They contribute creatively, but within defined direction. Authority & Decision-Making The Creative Artworker is empowered to: Make decisions on layout, composition and standard design execution Interpret briefs and suggest visual approaches within brand guidelines Query unclear briefs or specifications Suggest improvements to templates, layouts and workflows Escalate complex creative or technical issues appropriately Success Measures Success in this role looks like: Design work is visually strong, on-brand and commercially effective Artwork is consistently accurate and production-ready Amends are delivered quickly with minimal errors Rollout work is consistent across all formats and channels Minimal rework required from senior team members The studio can rely on both creative thinking and execution A high-performing Creative Artworker that has: Detail-oriented but creatively capable Efficient and comfortable working at pace Confident designing from brief, not just executing Reliable and consistent in delivery Pragmatic and solutions-focused Collaborative and easy to work with Calm under pressure with a strong sense of ownership Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Job Title: Cash Management Systems Project Manager Duration: 6 months, extensions likely Location: London/Hybrid (two to three days in the office) Salary: Competitive Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. The Opportunity We're partnering with a leading global financial institution to hire a Project Manager (VP) to lead the EMEA delivery of a next-generation Cash Management System (CMS). This is a high-impact role at the heart of a major Transaction Banking transformation programme, where you'll drive delivery of a modern, scalable, client-centric platform across multiple EMEA markets-working closely with globally distributed teams, including US-based development functions. If you thrive in complex, cross-border environments and enjoy delivering large-scale digital change, this role puts you right at the centre of it. Key Responsibilities Lead end-to-end delivery of the EMEA Cash Management System implementation, from discovery through to go-live and BAU handover Act as the primary bridge between EMEA stakeholders and US-based development teams, ensuring alignment on scope, priorities, and timelines Drive cross-functional coordination across business, technology, operations, and control functions Deliver using Agile / hybrid methodologies, balancing iterative delivery with strong governance Oversee financials, resource planning, risks, issues, and dependencies across the programme Provide clear and concise executive-level reporting and stakeholder updates Ensure delivery aligns with strategic objectives, regulatory expectations, and audit standards Lead and motivate multi-disciplinary project teams, including senior workstream leads What We're Looking For Proven experience delivering Cash Management Systems or Transaction Banking platforms Strong background in customer channel / digital client platform implementations Demonstrated success managing complex, cross-regional projects within financial services Hands-on experience with Agile or hybrid delivery frameworks Ability to operate effectively across global teams and time zones Excellent stakeholder management skills, including senior executive engagement Strong commercial awareness with experience managing budgets, forecasts, and delivery plans Preferred Experience Experience within a regulated banking environment Knowledge of liquidity, payments, and cash management products Certifications such as PMP, PRINCE2, APM, Scrum, or SAFe Why Apply? Work on a strategically critical transformation programme with high visibility Play a key role in delivering a modern digital banking platform across EMEA Collaborate with global teams on a cutting-edge Agile delivery model Join a high-performing change and transformation function How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Candidates should ideally demonstrate evidence of the above responsibilities in their CV to be considered. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Apr 27, 2026
Contractor
Job Title: Cash Management Systems Project Manager Duration: 6 months, extensions likely Location: London/Hybrid (two to three days in the office) Salary: Competitive Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. The Opportunity We're partnering with a leading global financial institution to hire a Project Manager (VP) to lead the EMEA delivery of a next-generation Cash Management System (CMS). This is a high-impact role at the heart of a major Transaction Banking transformation programme, where you'll drive delivery of a modern, scalable, client-centric platform across multiple EMEA markets-working closely with globally distributed teams, including US-based development functions. If you thrive in complex, cross-border environments and enjoy delivering large-scale digital change, this role puts you right at the centre of it. Key Responsibilities Lead end-to-end delivery of the EMEA Cash Management System implementation, from discovery through to go-live and BAU handover Act as the primary bridge between EMEA stakeholders and US-based development teams, ensuring alignment on scope, priorities, and timelines Drive cross-functional coordination across business, technology, operations, and control functions Deliver using Agile / hybrid methodologies, balancing iterative delivery with strong governance Oversee financials, resource planning, risks, issues, and dependencies across the programme Provide clear and concise executive-level reporting and stakeholder updates Ensure delivery aligns with strategic objectives, regulatory expectations, and audit standards Lead and motivate multi-disciplinary project teams, including senior workstream leads What We're Looking For Proven experience delivering Cash Management Systems or Transaction Banking platforms Strong background in customer channel / digital client platform implementations Demonstrated success managing complex, cross-regional projects within financial services Hands-on experience with Agile or hybrid delivery frameworks Ability to operate effectively across global teams and time zones Excellent stakeholder management skills, including senior executive engagement Strong commercial awareness with experience managing budgets, forecasts, and delivery plans Preferred Experience Experience within a regulated banking environment Knowledge of liquidity, payments, and cash management products Certifications such as PMP, PRINCE2, APM, Scrum, or SAFe Why Apply? Work on a strategically critical transformation programme with high visibility Play a key role in delivering a modern digital banking platform across EMEA Collaborate with global teams on a cutting-edge Agile delivery model Join a high-performing change and transformation function How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Candidates should ideally demonstrate evidence of the above responsibilities in their CV to be considered. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Operational Excellence Manager Location: London HQ (hybrid, with travel to UK sites) Salary: 50,000 - 55,000 + discretionary bonus + LTIP eligibility Reports to: Senior Operations Manager About the Business A fully integrated, award-winning Build-to-Rent operator with a growing portfolio of stabilised and pipeline schemes across the UK. The business invests, designs, builds, and manages in-house, and is expanding through both new development and third-party management mandates. The Role We are looking for an Operational Excellence Manager to drive performance, lead change projects, and ensure consistently high standards across our operational BTR portfolio. You will also play a central role in mobilising and onboarding new BTR and co-living schemes. This is a high-visibility position with exposure to senior leadership, investors, and external stakeholders. The ideal candidate is highly structured, detail-oriented, and energised by building and embedding better processes. Key Responsibilities Project Delivery Scope, manage, and deliver operational projects end-to-end, setting clear objectives, governance structures, and stakeholder engagement plans Examples include: adapting operating models in line with new legislation (e.g. Renters' Rights Act), launching ancillary revenue services, and implementing new technology solutions Onboarding & Mobilisation Lead the onboarding of new operational BTR and co-living schemes, ensuring continuity for residents and no disruption to occupancy or rent collection Support the mobilisation of new developments from pre-opening through to stabilisation, covering operational setup, team onboarding, systems implementation, and compliance readiness Operational Standards Conduct site visits, audits, mystery shops, and inspections to objectively assess delivery against SOPs Work with on-site and support teams to identify improvement opportunities and demonstrate measurable NOI impact Review sector best practice to continually raise the bar on resident experience and operational efficiency Supporting Senior Operations Manager Act as deputy, contributing to strategy, business planning, and team objective-setting Lead the operational business in their absence, including investor meetings and on-site staff management KPIs: Occupancy, void days, rental growth, gross-to-net, NOI, resident reviews, NPS, compliance Skills & Experience Highly organised and process-driven with a strong eye for detail Proven experience in project management, compliance, auditing, or operational improvement - ideally within BTR, PBSA, or residential property Comfortable interpreting and acting on detailed operational data Technologically confident, with experience of platforms such as Yardi (or similar) Adaptable and resilient in a fast-paced, 24/7 operational environment
Apr 27, 2026
Full time
Operational Excellence Manager Location: London HQ (hybrid, with travel to UK sites) Salary: 50,000 - 55,000 + discretionary bonus + LTIP eligibility Reports to: Senior Operations Manager About the Business A fully integrated, award-winning Build-to-Rent operator with a growing portfolio of stabilised and pipeline schemes across the UK. The business invests, designs, builds, and manages in-house, and is expanding through both new development and third-party management mandates. The Role We are looking for an Operational Excellence Manager to drive performance, lead change projects, and ensure consistently high standards across our operational BTR portfolio. You will also play a central role in mobilising and onboarding new BTR and co-living schemes. This is a high-visibility position with exposure to senior leadership, investors, and external stakeholders. The ideal candidate is highly structured, detail-oriented, and energised by building and embedding better processes. Key Responsibilities Project Delivery Scope, manage, and deliver operational projects end-to-end, setting clear objectives, governance structures, and stakeholder engagement plans Examples include: adapting operating models in line with new legislation (e.g. Renters' Rights Act), launching ancillary revenue services, and implementing new technology solutions Onboarding & Mobilisation Lead the onboarding of new operational BTR and co-living schemes, ensuring continuity for residents and no disruption to occupancy or rent collection Support the mobilisation of new developments from pre-opening through to stabilisation, covering operational setup, team onboarding, systems implementation, and compliance readiness Operational Standards Conduct site visits, audits, mystery shops, and inspections to objectively assess delivery against SOPs Work with on-site and support teams to identify improvement opportunities and demonstrate measurable NOI impact Review sector best practice to continually raise the bar on resident experience and operational efficiency Supporting Senior Operations Manager Act as deputy, contributing to strategy, business planning, and team objective-setting Lead the operational business in their absence, including investor meetings and on-site staff management KPIs: Occupancy, void days, rental growth, gross-to-net, NOI, resident reviews, NPS, compliance Skills & Experience Highly organised and process-driven with a strong eye for detail Proven experience in project management, compliance, auditing, or operational improvement - ideally within BTR, PBSA, or residential property Comfortable interpreting and acting on detailed operational data Technologically confident, with experience of platforms such as Yardi (or similar) Adaptable and resilient in a fast-paced, 24/7 operational environment
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you'll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we're looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking . click apply for full job details
Apr 27, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you'll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we're looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking . click apply for full job details
Are you a proven senior leader within large-scale logistics operations? Do you have the capability to lead complex, high-volume environments while developing high-performing leadership teams? Are you commercially astute with a relentless focus on operational excellence and customer delivery? Here at GXO , we are recruiting a Head of Operations to lead our large, multi-user site in Northampton , with responsibility for an operation of approximately 1,000 colleagues . This is a critical senior leadership role with end-to-end accountability for warehouse performance, service delivery, and commercial outcomes. You will directly lead four Contract Managers, setting strategic direction, driving performance, and ensuring alignment to GXO's operational and customer objectives within a fast-paced, customer-focused environment. This is a full-time, permanent role , working Monday to Friday. Pay, benefits and more: We're offering a of up to £85,000 per annum , plus company car or car allowance , and 25 days annual leave plus bank holidays Our comprehensive benefits package includes flexible dental insurance, a company-sponsored pension scheme, 24/7 online GP service, life assurance, and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform, offering high-street discounts, cycle to work scheme, cashback cards, savings schemes and more. What you'll do on a typical day: Provide strategic and operational leadership across all warehouse functions, ensuring service excellence, cost control, and compliance at scale. Own and review operational forecasts with customers, aligning labour, recruitment, and resource planning with business performance. Lead financial performance management, identifying cost-saving initiatives and delivering corrective actions to maximise efficiency and profitability. Produce detailed cost reporting and performance narratives, providing clear justification for all spend. Review and optimise daily warehouse plans, driving continuous improvement and the consistent achievement of KPIs. Develop and coach senior operational leaders, strengthening succession planning, engagement, and leadership capability. What you need to succeed at GXO: Proven experience in a senior operational leadership role within a large-scale, fast-paced logistics or distribution environment. Strong commercial acumen with demonstrable experience managing budgets, cost control, and financial performance. A track record of leading complex operations through clear objective setting, KPI governance, and performance management. Passion for developing leadership teams, improving employee engagement, and driving a culture of continuous improvement. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
Apr 27, 2026
Full time
Are you a proven senior leader within large-scale logistics operations? Do you have the capability to lead complex, high-volume environments while developing high-performing leadership teams? Are you commercially astute with a relentless focus on operational excellence and customer delivery? Here at GXO , we are recruiting a Head of Operations to lead our large, multi-user site in Northampton , with responsibility for an operation of approximately 1,000 colleagues . This is a critical senior leadership role with end-to-end accountability for warehouse performance, service delivery, and commercial outcomes. You will directly lead four Contract Managers, setting strategic direction, driving performance, and ensuring alignment to GXO's operational and customer objectives within a fast-paced, customer-focused environment. This is a full-time, permanent role , working Monday to Friday. Pay, benefits and more: We're offering a of up to £85,000 per annum , plus company car or car allowance , and 25 days annual leave plus bank holidays Our comprehensive benefits package includes flexible dental insurance, a company-sponsored pension scheme, 24/7 online GP service, life assurance, and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform, offering high-street discounts, cycle to work scheme, cashback cards, savings schemes and more. What you'll do on a typical day: Provide strategic and operational leadership across all warehouse functions, ensuring service excellence, cost control, and compliance at scale. Own and review operational forecasts with customers, aligning labour, recruitment, and resource planning with business performance. Lead financial performance management, identifying cost-saving initiatives and delivering corrective actions to maximise efficiency and profitability. Produce detailed cost reporting and performance narratives, providing clear justification for all spend. Review and optimise daily warehouse plans, driving continuous improvement and the consistent achievement of KPIs. Develop and coach senior operational leaders, strengthening succession planning, engagement, and leadership capability. What you need to succeed at GXO: Proven experience in a senior operational leadership role within a large-scale, fast-paced logistics or distribution environment. Strong commercial acumen with demonstrable experience managing budgets, cost control, and financial performance. A track record of leading complex operations through clear objective setting, KPI governance, and performance management. Passion for developing leadership teams, improving employee engagement, and driving a culture of continuous improvement. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
