Service & Warranty Advisor (Manufacturing) £26,000 + 24 days holiday + Flexitime + benefits Exeter Are you an experienced customer service advisor looking to further your career with a well-established company supplying to clients globally?Are you looking to work for a company that offers excellent benefits, work-life balance and the opportunity to train, develop and further your career?On offer is a Service & Warranty Advisor role where you will manage all customer and retailer communication into the Service & Warranty department, ensuring that all communications (phone/email/web) are correctly logged on the company CRM system and appropriately processed to a satisfactory resolution.This role requires the skill to resolve customers' issues in a swift, successful, and diplomatic manner, regardless of the circumstances The role: To handle calls, email enquiries and issues covering all aspects of the customer base, ensuring CRM is accurately updated Support the TCSA Team (Technical Customer Service Advisor) in the process of administrative procedures Support the customer base with general enquiries and process genuine warranty claims quickly through workflow Manage inbound service request bookings on CRM system General customer communications The person: Previous experience in a customer service role Excellent communication and organisation skills If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.The salary advertised is a guideline for this position. The remuneration offered will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Apr 22, 2026
Full time
Service & Warranty Advisor (Manufacturing) £26,000 + 24 days holiday + Flexitime + benefits Exeter Are you an experienced customer service advisor looking to further your career with a well-established company supplying to clients globally?Are you looking to work for a company that offers excellent benefits, work-life balance and the opportunity to train, develop and further your career?On offer is a Service & Warranty Advisor role where you will manage all customer and retailer communication into the Service & Warranty department, ensuring that all communications (phone/email/web) are correctly logged on the company CRM system and appropriately processed to a satisfactory resolution.This role requires the skill to resolve customers' issues in a swift, successful, and diplomatic manner, regardless of the circumstances The role: To handle calls, email enquiries and issues covering all aspects of the customer base, ensuring CRM is accurately updated Support the TCSA Team (Technical Customer Service Advisor) in the process of administrative procedures Support the customer base with general enquiries and process genuine warranty claims quickly through workflow Manage inbound service request bookings on CRM system General customer communications The person: Previous experience in a customer service role Excellent communication and organisation skills If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.The salary advertised is a guideline for this position. The remuneration offered will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Your new company A well-established housing organisation is seeking a proactive and customer-focused Housing Assistant to support the delivery of high-quality estate and tenancy management services. The organisation is committed to providing safe, well-managed communities and delivering a "right first time" service ethos, working collaboratively with residents, partners and internal teams. Your new role As a Housing Assistant, you will support frontline housing and estate management within a specialist team, managing cases from customer contact channels and internal referrals to ensure swift, professional resolution. You'll proactively assist with tenancy and estate activity, including decants, voids, abandoned properties and terminations, working closely with colleagues and partners to protect residents, assets and budgets. What you'll need to succeed You will have strong communication and interpersonal skills, the ability to organise and prioritise a varied workload, and confidence to make decisions and solve problems. Experience or knowledge of housing management, housing legislation and related policies is highly desirable. What you'll get in return In return, you will receive: A competitive hourly rate of up to 21 per hour The opportunity to work within a supportive and experienced housing team Exposure to a varied and meaningful housing management role The chance to develop your skills and experience within the housing sector Flexible and agile working arrangements in line with service needs If you're looking for a hands-on Housing Assistant role where you can make a real difference to residents and communities, this is an excellent opportunity to take the next step in your housing career. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 22, 2026
Seasonal
Your new company A well-established housing organisation is seeking a proactive and customer-focused Housing Assistant to support the delivery of high-quality estate and tenancy management services. The organisation is committed to providing safe, well-managed communities and delivering a "right first time" service ethos, working collaboratively with residents, partners and internal teams. Your new role As a Housing Assistant, you will support frontline housing and estate management within a specialist team, managing cases from customer contact channels and internal referrals to ensure swift, professional resolution. You'll proactively assist with tenancy and estate activity, including decants, voids, abandoned properties and terminations, working closely with colleagues and partners to protect residents, assets and budgets. What you'll need to succeed You will have strong communication and interpersonal skills, the ability to organise and prioritise a varied workload, and confidence to make decisions and solve problems. Experience or knowledge of housing management, housing legislation and related policies is highly desirable. What you'll get in return In return, you will receive: A competitive hourly rate of up to 21 per hour The opportunity to work within a supportive and experienced housing team Exposure to a varied and meaningful housing management role The chance to develop your skills and experience within the housing sector Flexible and agile working arrangements in line with service needs If you're looking for a hands-on Housing Assistant role where you can make a real difference to residents and communities, this is an excellent opportunity to take the next step in your housing career. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title: Senior Buyer/Procurement Professional Location: Rochester Salary: Circa £45,000 dependent on experience What you'll be doing: Negotiate terms, conditions, pricing, and contracts with suppliers Act as the main point of contact between suppliers and the business, building effective relationships Monitor budgets for purchase orders and identify opportunities for cost savings through effective negotiation Track supplier performance, communicate key KPIs , and address issues at a senior level Maintain accurate supplier order books and data in the Oracle ERP system Support the implementation of corporate procurement processes, including strategic supplier, sub-contract, and commodity management Coach and train junior staff on procurement processes and procedures, assist with audits and improvement plans Your skills and experiences: Essential: Proven experience in buying, procurement and purchasing Experience in leading negotiations and managing supplier relationships Desirable: HNC/HND in Business Studies or equivalent MCIPS qualified Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Procurement team Reporting into the Procurement Manager you will be responsible for the management of the material and suppliers for a business area and product line. You will work alongside and maintain strong relationships with suppliers, internal project teams and functions to ensure that the requirements of the business area are satisfied. Rochester is a diverse organisation with a global customer base producing commercial and defence electronics for high integrity controls , active inceptor systems, head-up displays, head-mounted displays, power and propulsion systems as well as an avionics market service centre. We operate across the entire product lifecycle from cutting edge research to aftermarket support and have suppliers in Europe, USA, Canada, South Africa, Australia, Japan, Sri Lanka as well as across the UK. We are experiencing significant growth with the work we are winning either critical to our national interest and security or essential to our business performance. As a result, the company is investing in our business with an extensive refurbishment of the whole site including a new 20,000m factory with demolition work underway. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 27th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Apr 22, 2026
Full time
Job Title: Senior Buyer/Procurement Professional Location: Rochester Salary: Circa £45,000 dependent on experience What you'll be doing: Negotiate terms, conditions, pricing, and contracts with suppliers Act as the main point of contact between suppliers and the business, building effective relationships Monitor budgets for purchase orders and identify opportunities for cost savings through effective negotiation Track supplier performance, communicate key KPIs , and address issues at a senior level Maintain accurate supplier order books and data in the Oracle ERP system Support the implementation of corporate procurement processes, including strategic supplier, sub-contract, and commodity management Coach and train junior staff on procurement processes and procedures, assist with audits and improvement plans Your skills and experiences: Essential: Proven experience in buying, procurement and purchasing Experience in leading negotiations and managing supplier relationships Desirable: HNC/HND in Business Studies or equivalent MCIPS qualified Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Procurement team Reporting into the Procurement Manager you will be responsible for the management of the material and suppliers for a business area and product line. You will work alongside and maintain strong relationships with suppliers, internal project teams and functions to ensure that the requirements of the business area are satisfied. Rochester is a diverse organisation with a global customer base producing commercial and defence electronics for high integrity controls , active inceptor systems, head-up displays, head-mounted displays, power and propulsion systems as well as an avionics market service centre. We operate across the entire product lifecycle from cutting edge research to aftermarket support and have suppliers in Europe, USA, Canada, South Africa, Australia, Japan, Sri Lanka as well as across the UK. We are experiencing significant growth with the work we are winning either critical to our national interest and security or essential to our business performance. As a result, the company is investing in our business with an extensive refurbishment of the whole site including a new 20,000m factory with demolition work underway. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 27th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Advertisement: CJ Clerical Officer (Temporary) Location: Rose Hill, Liverpool - Hybrid Working Hourly Rate: 13.45 Contract Type: Temporary - Full -time Hours 36.50 We are currently recruiting for a Clerical Officer to work for our client Merseyside Police at their headquarters in Rose Hill, Liverpool. Our client is seeking a dedicated and detail-oriented Clerical Officer to join their dynamic Prosecutions Unit in Rose Hill, Liverpool. If you thrive in a fast-paced environment and are passionate about supporting the Criminal Justice system, we want to hear from you! About the Role: As a CJ Clerical Officer, you will play a crucial role in providing top-notch administrative support to ensure the efficiency and effectiveness of the Prosecutions Unit. Your responsibilities will include : Assisting with administrative duties to meet priorities within strict timescales. Handling incoming and outgoing communications to deliver an effective service. Using force systems to create and produce essential documents and digital media for prosecutions. Managing telephone inquiries and day-to-day correspondence. Inputting data into relevant systems to facilitate seamless information exchange with Criminal Justice partners. Maintaining records to ensure compliance with legal requirements and force policy. Why Join Us? Convenient Location: Our office is only a 16-minute walk from Liverpool Lime Street train station, making your commute easy and hassle-free. Supportive Team Environment: You'll be part of a collaborative team, focused on delivering quality service to internal and external customers, including operational officers, CPS, and legal representatives. Professional Development: Gain valuable experience and knowledge of police and criminal justice procedures, enhancing your skills in a constantly evolving system. What We're Looking For: To excel in this role, you should possess: A good understanding of police and criminal justice procedures. Experience using Niche within the Criminal Justice framework. Proficient keyboard skills and familiarity with relevant IT systems (e.g., Xhibit, PNC). Strong communication skills to ensure accurate information flow with all stakeholders. The ability to prioritise and organise workloads to meet deadlines. Adaptability to thrive in a constantly changing environment. The successful candidate will undergo Police Vetting and the criteria is that you have lived within the UK continuously for at least 3 years at the time of application Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Apr 22, 2026
Seasonal
Job Advertisement: CJ Clerical Officer (Temporary) Location: Rose Hill, Liverpool - Hybrid Working Hourly Rate: 13.45 Contract Type: Temporary - Full -time Hours 36.50 We are currently recruiting for a Clerical Officer to work for our client Merseyside Police at their headquarters in Rose Hill, Liverpool. Our client is seeking a dedicated and detail-oriented Clerical Officer to join their dynamic Prosecutions Unit in Rose Hill, Liverpool. If you thrive in a fast-paced environment and are passionate about supporting the Criminal Justice system, we want to hear from you! About the Role: As a CJ Clerical Officer, you will play a crucial role in providing top-notch administrative support to ensure the efficiency and effectiveness of the Prosecutions Unit. Your responsibilities will include : Assisting with administrative duties to meet priorities within strict timescales. Handling incoming and outgoing communications to deliver an effective service. Using force systems to create and produce essential documents and digital media for prosecutions. Managing telephone inquiries and day-to-day correspondence. Inputting data into relevant systems to facilitate seamless information exchange with Criminal Justice partners. Maintaining records to ensure compliance with legal requirements and force policy. Why Join Us? Convenient Location: Our office is only a 16-minute walk from Liverpool Lime Street train station, making your commute easy and hassle-free. Supportive Team Environment: You'll be part of a collaborative team, focused on delivering quality service to internal and external customers, including operational officers, CPS, and legal representatives. Professional Development: Gain valuable experience and knowledge of police and criminal justice procedures, enhancing your skills in a constantly evolving system. What We're Looking For: To excel in this role, you should possess: A good understanding of police and criminal justice procedures. Experience using Niche within the Criminal Justice framework. Proficient keyboard skills and familiarity with relevant IT systems (e.g., Xhibit, PNC). Strong communication skills to ensure accurate information flow with all stakeholders. The ability to prioritise and organise workloads to meet deadlines. Adaptability to thrive in a constantly changing environment. The successful candidate will undergo Police Vetting and the criteria is that you have lived within the UK continuously for at least 3 years at the time of application Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Job Title: Senior Buyer/Procurement Professional Location: Rochester Salary: Circa £45,000 dependent on experience What you'll be doing: Negotiate terms, conditions, pricing, and contracts with suppliers Act as the main point of contact between suppliers and the business, building effective relationships Monitor budgets for purchase orders and identify opportunities for cost savings through effective negotiation Track supplier performance, communicate key KPIs , and address issues at a senior level Maintain accurate supplier order books and data in the Oracle ERP system Support the implementation of corporate procurement processes, including strategic supplier, sub-contract, and commodity management Coach and train junior staff on procurement processes and procedures, assist with audits and improvement plans Your skills and experiences: Essential: Proven experience in buying, procurement and purchasing Experience in leading negotiations and managing supplier relationships Desirable: HNC/HND in Business Studies or equivalent MCIPS qualified Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Procurement team Reporting into the Procurement Manager you will be responsible for the management of the material and suppliers for a business area and product line. You will work alongside and maintain strong relationships with suppliers, internal project teams and functions to ensure that the requirements of the business area are satisfied. Rochester is a diverse organisation with a global customer base producing commercial and defence electronics for high integrity controls , active inceptor systems, head-up displays, head-mounted displays, power and propulsion systems as well as an avionics market service centre. We operate across the entire product lifecycle from cutting edge research to aftermarket support and have suppliers in Europe, USA, Canada, South Africa, Australia, Japan, Sri Lanka as well as across the UK. We are experiencing significant growth with the work we are winning either critical to our national interest and security or essential to our business performance. As a result, the company is investing in our business with an extensive refurbishment of the whole site including a new 20,000m factory with demolition work underway. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 27th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Apr 22, 2026
Full time
Job Title: Senior Buyer/Procurement Professional Location: Rochester Salary: Circa £45,000 dependent on experience What you'll be doing: Negotiate terms, conditions, pricing, and contracts with suppliers Act as the main point of contact between suppliers and the business, building effective relationships Monitor budgets for purchase orders and identify opportunities for cost savings through effective negotiation Track supplier performance, communicate key KPIs , and address issues at a senior level Maintain accurate supplier order books and data in the Oracle ERP system Support the implementation of corporate procurement processes, including strategic supplier, sub-contract, and commodity management Coach and train junior staff on procurement processes and procedures, assist with audits and improvement plans Your skills and experiences: Essential: Proven experience in buying, procurement and purchasing Experience in leading negotiations and managing supplier relationships Desirable: HNC/HND in Business Studies or equivalent MCIPS qualified Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Procurement team Reporting into the Procurement Manager you will be responsible for the management of the material and suppliers for a business area and product line. You will work alongside and maintain strong relationships with suppliers, internal project teams and functions to ensure that the requirements of the business area are satisfied. Rochester is a diverse organisation with a global customer base producing commercial and defence electronics for high integrity controls , active inceptor systems, head-up displays, head-mounted displays, power and propulsion systems as well as an avionics market service centre. We operate across the entire product lifecycle from cutting edge research to aftermarket support and have suppliers in Europe, USA, Canada, South Africa, Australia, Japan, Sri Lanka as well as across the UK. We are experiencing significant growth with the work we are winning either critical to our national interest and security or essential to our business performance. As a result, the company is investing in our business with an extensive refurbishment of the whole site including a new 20,000m factory with demolition work underway. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 27th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) £1,000 Joining Bonus (£500 joining bonus after 3 months, when passed probation and £500 retention bonus after 12 months) HYBRID working options - save on commuting costs with only 2 day's in the office each week, once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: Various dates from May 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00) Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Apr 22, 2026
Full time
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) £1,000 Joining Bonus (£500 joining bonus after 3 months, when passed probation and £500 retention bonus after 12 months) HYBRID working options - save on commuting costs with only 2 day's in the office each week, once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: Various dates from May 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00) Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
At Simplyhealth, we're more than just a company; we're a certified B Corp with a 150-year heritage of improving access to healthcare across the UK. Today, we support around 2.5 million members through affordable health and dental plans, helping people access the care they need when they need it most. We're looking for a Head of Sales (Growth & Retention) to take on one of the most commercially significant roles in our Health Plan business. This is a senior, high impact role, accountable for protecting and growing a £126m book of business, strengthening retention, and unlocking meaningful expansion across our largest and most complex B2B clients. Reporting to the Sales & Marketing Director, you will lead the growth and retention strategy for Simplyhealth's Health Plan line of business, with full accountability for commercial performance across direct, broker and digital channels. This role sits at the heart of the business and carries executive ownership of several marquee employer clients, including some of the UK's best known brands. You will be responsible for retaining and growing relationships of real scale, navigating complex stakeholder environments, and delivering value in the face of ongoing economic and market headwinds. You'll lead a team of around eight experienced sales and account management professionals, setting clear direction, building strong commercial discipline and ensuring a relentless focus on customer value, retention and sustainable growth. Success in this role comes from deep client understanding, confident senior level engagement, and the ability to convert insight into action. Working within a product led, matrix organisation, you'll collaborate closely with Product, Tech, Marketing, Pricing, Operations and Sales & Marketing Operations to ensure commercial strategies are aligned with product evolution, digital experience and long term customer outcomes. This is a role for a commercially astute leader who enjoys ownership, complexity and accountability - and who wants to make a genuine impact on access to healthcare in the UK.
Apr 22, 2026
Full time
At Simplyhealth, we're more than just a company; we're a certified B Corp with a 150-year heritage of improving access to healthcare across the UK. Today, we support around 2.5 million members through affordable health and dental plans, helping people access the care they need when they need it most. We're looking for a Head of Sales (Growth & Retention) to take on one of the most commercially significant roles in our Health Plan business. This is a senior, high impact role, accountable for protecting and growing a £126m book of business, strengthening retention, and unlocking meaningful expansion across our largest and most complex B2B clients. Reporting to the Sales & Marketing Director, you will lead the growth and retention strategy for Simplyhealth's Health Plan line of business, with full accountability for commercial performance across direct, broker and digital channels. This role sits at the heart of the business and carries executive ownership of several marquee employer clients, including some of the UK's best known brands. You will be responsible for retaining and growing relationships of real scale, navigating complex stakeholder environments, and delivering value in the face of ongoing economic and market headwinds. You'll lead a team of around eight experienced sales and account management professionals, setting clear direction, building strong commercial discipline and ensuring a relentless focus on customer value, retention and sustainable growth. Success in this role comes from deep client understanding, confident senior level engagement, and the ability to convert insight into action. Working within a product led, matrix organisation, you'll collaborate closely with Product, Tech, Marketing, Pricing, Operations and Sales & Marketing Operations to ensure commercial strategies are aligned with product evolution, digital experience and long term customer outcomes. This is a role for a commercially astute leader who enjoys ownership, complexity and accountability - and who wants to make a genuine impact on access to healthcare in the UK.
Retail Optical Assistant - Vision Express Where customer service meets premium eyewear and medtech innovation.Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance. What You'll Do Deliver confident personalised customer service and product advice Learn to adjust frames, assist with fittings, and carry out minor repairs Support pre-screening eye tests using the latest optical technology Keep the store running smoothly with admin and support tasks What You'll Get Free eyewear (up to £550 annually) from day one 33 days holiday with buy/sell options Family & friends discounts + free eye tests Employee wellbeing support Opportunities to support global vision through the OneSight Foundation Earn More at Vision Express Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £85-£520/month - with uncapped potential for high performers. Your performance matters - and it pays off. What We're Looking For Confident engaging with customers and recommending products Passionate about eyewear, style, and comfortable with digital tools Positive team player with a can-do attitude Strong communicator who listens and understands customer needs Why Vision Express? With over 590 stores across the UK, Ireland, and Jersey, we're a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development. Ready to start your career in optical retail? Apply now and see your future clearly.
Apr 22, 2026
Full time
Retail Optical Assistant - Vision Express Where customer service meets premium eyewear and medtech innovation.Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance. What You'll Do Deliver confident personalised customer service and product advice Learn to adjust frames, assist with fittings, and carry out minor repairs Support pre-screening eye tests using the latest optical technology Keep the store running smoothly with admin and support tasks What You'll Get Free eyewear (up to £550 annually) from day one 33 days holiday with buy/sell options Family & friends discounts + free eye tests Employee wellbeing support Opportunities to support global vision through the OneSight Foundation Earn More at Vision Express Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £85-£520/month - with uncapped potential for high performers. Your performance matters - and it pays off. What We're Looking For Confident engaging with customers and recommending products Passionate about eyewear, style, and comfortable with digital tools Positive team player with a can-do attitude Strong communicator who listens and understands customer needs Why Vision Express? With over 590 stores across the UK, Ireland, and Jersey, we're a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development. Ready to start your career in optical retail? Apply now and see your future clearly.
Role: British Sign Language (BSL) Interpreters required! Start date: May/June 2026 Location: Work from home Salary: £43.96 P/H (40 hours @£91,436 , 20 hours @£45,718) Bonus: Bonus up to 10% PA Shifts: 40 hour and 20 hour permanent contracts available Operational hours: 8am - 8pm Monday to Sunday Qualifications required: Level 6 NVQ Certificate in British Sign Language Level 6 NVQ Diploma in Sign Language Interpreting Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Essential Duties and Responsibilities include the following: Provide effective Video Remote Interpreting Support and model the company's mission and values Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping Demonstrate the ability to adapt quickly to new and changing technologies Multitask between interpreting effectively and utilizing calls Participate in company sponsored training for Professional Development Exhibit the ability to meet performance expectations with minimal supervision Possess the ability to work effectively in a fast paced, dynamic environment Demonstrate strong interpersonal skills in all settings Minimum Qualification Requirements: Level 6 NVQ Certificate in British Sign Language Level 6 NVQ Diploma in Sign Language Interpreting Technical knowledge for interpreting IT/Customer Support calls Able to provide accurate interpreta tion Good understanding of Deaf culture Three to five years' experience in interpreting ( working experience in a professional BSL interpretation support role ) ESSENTIAL COMPETENCIES Empathy and Understanding : Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions Clarity and Professionalism : Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions. Consistency and Reliability : Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure. Listening Skills : Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions. Organisational skills: You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities Follow-Up and Resolution : For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully. What you get from us: Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Apr 22, 2026
Full time
Role: British Sign Language (BSL) Interpreters required! Start date: May/June 2026 Location: Work from home Salary: £43.96 P/H (40 hours @£91,436 , 20 hours @£45,718) Bonus: Bonus up to 10% PA Shifts: 40 hour and 20 hour permanent contracts available Operational hours: 8am - 8pm Monday to Sunday Qualifications required: Level 6 NVQ Certificate in British Sign Language Level 6 NVQ Diploma in Sign Language Interpreting Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Essential Duties and Responsibilities include the following: Provide effective Video Remote Interpreting Support and model the company's mission and values Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping Demonstrate the ability to adapt quickly to new and changing technologies Multitask between interpreting effectively and utilizing calls Participate in company sponsored training for Professional Development Exhibit the ability to meet performance expectations with minimal supervision Possess the ability to work effectively in a fast paced, dynamic environment Demonstrate strong interpersonal skills in all settings Minimum Qualification Requirements: Level 6 NVQ Certificate in British Sign Language Level 6 NVQ Diploma in Sign Language Interpreting Technical knowledge for interpreting IT/Customer Support calls Able to provide accurate interpreta tion Good understanding of Deaf culture Three to five years' experience in interpreting ( working experience in a professional BSL interpretation support role ) ESSENTIAL COMPETENCIES Empathy and Understanding : Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions Clarity and Professionalism : Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions. Consistency and Reliability : Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure. Listening Skills : Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions. Organisational skills: You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities Follow-Up and Resolution : For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully. What you get from us: Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Apr 22, 2026
Full time
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Contract: Fixed Term Contract (12 months), full time (42 hours Monday-Friday) Salary: £29,000 - £32,000 per annum (plus £3,954 London weighting allowance) Location: Hammersmith animal hospital, W6 0RQ Closing date: Sunday 3rd May 2026 Interview dates: Interviews will be arranged as applications are received We re looking for a friendly, caring Registered Veterinary Nurse to join our close knit team at our Hammersmith Animal Hospital. You ll be working with a group of dedicated and talented veterinary professionals who genuinely support one another, delivering excellent care to a wide variety of small animals. From routine nursing to emergency work, no two days are the same and there are plenty of opportunities to build confidence, develop new skills and grow in your role. More about the role Blue Cross animal hospitals and pet care clinics provide veterinary treatment to sick and injured pets when their owners can t afford private veterinary fees. Our vet care is available to pets whose owners receive certain means-tested benefits and live within the catchment area of one of our animal hospitals or pet care clinics. Our Hammersmith hospital is a compact, quirky site with lots of character which first opened in 1922; we re very proud of its history. Despite its size, it s well equipped with digital and dental x-ray, ultrasound and a mini-lab for in-house testing and microscopy, which we actively encourage nurses to get involved to develop these skills. We have separate dog and cat wards, a dedicated room for euthanasia to ensure privacy and dignity and a designated reception team so clinical staff can stay focused on patient care. You ll be joining a small, welcoming team where communication really matters. We start each day with short, informal mini-meetings to share updates and we hold monthly whole-team meetings where everyone s voice is encouraged. We use award-winning clinical guidelines to support practical, evidence-based decision-making, always putting patient welfare first and we value open conversations and shared learning in a safe, non-judgemental environment. We also understand the emotional demands of veterinary work and the importance of looking after each other. Wellbeing champions and Mental Health First Aiders are based at all our hospitals, helping to create a culture where people feel supported, listened to and able to be themselves. Working hours This is a full-time, fixed term contract role for 12 months, offering a good work life balance, with weekday hours of 8:30am to 5:00pm. You ll work Monday, Tuesday, Thursday and Friday from 8:30am to 5:00pm and Wednesdays from 9:00am to 5:00pm, with a one-hour lunch break. We re also happy to consider part-time applicants looking to work four days per week, with days discussed at interview. About you As a Veterinary Nurse, you will be confident and capable in delivering excellent nursing care for a range of small animals, providing both emergency and routine healthcare. Our Veterinary Nurses work alongside Veterinary Surgeons to promote animal health and welfare through responsible ownership and play a key role in the education of pet owners. The ability to work as part of a team and effective communication skills are really important, often you will be the first point of our clients, forming strong bonds with them to ensure improved animal health and welfare. We d love to hear from applicants who bring a passion for supporting and developing student veterinary nurses, ideally with some experience of coaching, mentoring or assessing in practice. A good understanding of RCVS training standards and an interest in education, wellbeing and inclusive learning would be a real advantage. Knowledge, skills, and experience: Fully qualified Veterinary Nurse Registered with RCVS Confident in all aspects of veterinary nursing Demonstrable customer service skills Although not essential, it would be great if you also had: Provision of nursing clinics Laboratory skills Use of computerised records
Apr 22, 2026
Full time
Contract: Fixed Term Contract (12 months), full time (42 hours Monday-Friday) Salary: £29,000 - £32,000 per annum (plus £3,954 London weighting allowance) Location: Hammersmith animal hospital, W6 0RQ Closing date: Sunday 3rd May 2026 Interview dates: Interviews will be arranged as applications are received We re looking for a friendly, caring Registered Veterinary Nurse to join our close knit team at our Hammersmith Animal Hospital. You ll be working with a group of dedicated and talented veterinary professionals who genuinely support one another, delivering excellent care to a wide variety of small animals. From routine nursing to emergency work, no two days are the same and there are plenty of opportunities to build confidence, develop new skills and grow in your role. More about the role Blue Cross animal hospitals and pet care clinics provide veterinary treatment to sick and injured pets when their owners can t afford private veterinary fees. Our vet care is available to pets whose owners receive certain means-tested benefits and live within the catchment area of one of our animal hospitals or pet care clinics. Our Hammersmith hospital is a compact, quirky site with lots of character which first opened in 1922; we re very proud of its history. Despite its size, it s well equipped with digital and dental x-ray, ultrasound and a mini-lab for in-house testing and microscopy, which we actively encourage nurses to get involved to develop these skills. We have separate dog and cat wards, a dedicated room for euthanasia to ensure privacy and dignity and a designated reception team so clinical staff can stay focused on patient care. You ll be joining a small, welcoming team where communication really matters. We start each day with short, informal mini-meetings to share updates and we hold monthly whole-team meetings where everyone s voice is encouraged. We use award-winning clinical guidelines to support practical, evidence-based decision-making, always putting patient welfare first and we value open conversations and shared learning in a safe, non-judgemental environment. We also understand the emotional demands of veterinary work and the importance of looking after each other. Wellbeing champions and Mental Health First Aiders are based at all our hospitals, helping to create a culture where people feel supported, listened to and able to be themselves. Working hours This is a full-time, fixed term contract role for 12 months, offering a good work life balance, with weekday hours of 8:30am to 5:00pm. You ll work Monday, Tuesday, Thursday and Friday from 8:30am to 5:00pm and Wednesdays from 9:00am to 5:00pm, with a one-hour lunch break. We re also happy to consider part-time applicants looking to work four days per week, with days discussed at interview. About you As a Veterinary Nurse, you will be confident and capable in delivering excellent nursing care for a range of small animals, providing both emergency and routine healthcare. Our Veterinary Nurses work alongside Veterinary Surgeons to promote animal health and welfare through responsible ownership and play a key role in the education of pet owners. The ability to work as part of a team and effective communication skills are really important, often you will be the first point of our clients, forming strong bonds with them to ensure improved animal health and welfare. We d love to hear from applicants who bring a passion for supporting and developing student veterinary nurses, ideally with some experience of coaching, mentoring or assessing in practice. A good understanding of RCVS training standards and an interest in education, wellbeing and inclusive learning would be a real advantage. Knowledge, skills, and experience: Fully qualified Veterinary Nurse Registered with RCVS Confident in all aspects of veterinary nursing Demonstrable customer service skills Although not essential, it would be great if you also had: Provision of nursing clinics Laboratory skills Use of computerised records
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 22, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Closing date: 24-04-2026 Customer Team Member Location: The Co-operative Food, Sycamore Drive, Rendlesham, IP12 2GF Pay: £13.04 per hour Contracts: 16, 18, 20, and 22 hour contracts available + regular overtime, permanent, part time Working pattern: varied shifts including, early mornings, afternoons, late evenings, and weekends, to be discussed at interview Full, paid training provided You can apply for this role using your mobile device (no CV needed!) We're looking for Customer Team Members to join our team in our new Co-op store opening soon in Rendlesham. We have a range of permanent, part time contracts available and would be happy to discuss your availability at interview. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community - get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Apr 22, 2026
Full time
Closing date: 24-04-2026 Customer Team Member Location: The Co-operative Food, Sycamore Drive, Rendlesham, IP12 2GF Pay: £13.04 per hour Contracts: 16, 18, 20, and 22 hour contracts available + regular overtime, permanent, part time Working pattern: varied shifts including, early mornings, afternoons, late evenings, and weekends, to be discussed at interview Full, paid training provided You can apply for this role using your mobile device (no CV needed!) We're looking for Customer Team Members to join our team in our new Co-op store opening soon in Rendlesham. We have a range of permanent, part time contracts available and would be happy to discuss your availability at interview. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community - get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Our client, a reputable franchise-approved car dealership located in the Oxford region, is seeking a skilled Vehicle Service Advisor to join their dedicated Service Department. This is an excellent opportunity for motivated individuals looking to develop their career within a well-established motor retail group that has received multiple awards, including the AM Award "Dealer Group of the Year." Benefits of a Service Advisor: Up to 30,000 per annum base salary, dependent on experience Monthly bonus scheme with on-target earnings exceeding 36,000 annually 31 days annual leave, including bank holidays, increasing with service length Full in-house training and ongoing professional development Contributory workplace pension scheme Employee support programme via benefits platform Staff discounts on vehicle parts, servicing, and labour Long-term career advancement within a family-run motor retail group Attendance at manufacturer-accredited training courses Duties of a Service Advisor: Greet customers in the Service Department and book vehicles in for repairs and servicing Liaise extensively with the workshop team to chase work in progress Advise customers on minor technical issues and recommend additional products or services Keep customers informed regarding the status of their vehicle throughout the service process Process payments for completed work accurately Uphold high standards of customer service, ensuring total customer satisfaction Achieve company sales targets and objectives as a Service Advisor Maintain accurate records using the Kerridge DMS or Onelink systems (training provided if necessary) Build strong relationships with clients and follow up to encourage repeat business Requirements: Previous experience as a Service Advisor is desirable but not essential Exceptional customer service skills and a confident relationship-building ability Strong organisational skills with proficiency in IT systems Full UK driving licence with minimal points Willingness to undertake full training to develop automotive knowledge and sales techniques Ability to work effectively within a team and independently when required Contact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement covering Oxford and Oxfordshire, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
Apr 22, 2026
Full time
Our client, a reputable franchise-approved car dealership located in the Oxford region, is seeking a skilled Vehicle Service Advisor to join their dedicated Service Department. This is an excellent opportunity for motivated individuals looking to develop their career within a well-established motor retail group that has received multiple awards, including the AM Award "Dealer Group of the Year." Benefits of a Service Advisor: Up to 30,000 per annum base salary, dependent on experience Monthly bonus scheme with on-target earnings exceeding 36,000 annually 31 days annual leave, including bank holidays, increasing with service length Full in-house training and ongoing professional development Contributory workplace pension scheme Employee support programme via benefits platform Staff discounts on vehicle parts, servicing, and labour Long-term career advancement within a family-run motor retail group Attendance at manufacturer-accredited training courses Duties of a Service Advisor: Greet customers in the Service Department and book vehicles in for repairs and servicing Liaise extensively with the workshop team to chase work in progress Advise customers on minor technical issues and recommend additional products or services Keep customers informed regarding the status of their vehicle throughout the service process Process payments for completed work accurately Uphold high standards of customer service, ensuring total customer satisfaction Achieve company sales targets and objectives as a Service Advisor Maintain accurate records using the Kerridge DMS or Onelink systems (training provided if necessary) Build strong relationships with clients and follow up to encourage repeat business Requirements: Previous experience as a Service Advisor is desirable but not essential Exceptional customer service skills and a confident relationship-building ability Strong organisational skills with proficiency in IT systems Full UK driving licence with minimal points Willingness to undertake full training to develop automotive knowledge and sales techniques Ability to work effectively within a team and independently when required Contact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement covering Oxford and Oxfordshire, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
A leading facilities management provider in Newtownabbey is seeking a Client Support Administrator to serve as the first point of contact for clients. The role emphasizes strong administrative skills and excellent customer service abilities. Responsibilities include managing queries, assisting with scheduling, and providing support to both clients and internal teams. The position offers a full-time permanent role with opportunities for professional development in a supportive team environment.
Apr 22, 2026
Full time
A leading facilities management provider in Newtownabbey is seeking a Client Support Administrator to serve as the first point of contact for clients. The role emphasizes strong administrative skills and excellent customer service abilities. Responsibilities include managing queries, assisting with scheduling, and providing support to both clients and internal teams. The position offers a full-time permanent role with opportunities for professional development in a supportive team environment.
Housing & Wellbeing Assistant - Nights - 35.88 hours per week Location: St Helens Salary: £25,578 pro rata You will be working as part of a dedicated team to manage high quality accommodation and services whilst providing assistance to customers. You will be the first point of contacts for the premises, responding to all enquiries via phone, email or in person. You will maintain the safety and security of customers, colleagues, visitors, contractors as well as the premises, and equipment. What you'll be doing You will provide assistance or guidance to customers; supporting them to fulfil the terms of their occupancy agreement ; You will encourage feedback from customers, recording and responding to any complaints and compliments; You will ensure any safeguarding concerns are promptly dealt with and appropriate action is taken in line with our clients procedures; You will actively ensure the security of the building conduct health and safety inspections, and report communal repairs through appropriate channels. You will follow financial procedures and take responsibility for all monies held and received; You will be responsible for communal cleaning and void cleaning, along with the wider team. What you'll need Qualified to minimum level 2 in English and Maths Evidence of IT skills Experience of providing a customer facing, front line service in a busy environments whilst maintaining a courteous and helpful manner. The ability to develop, and project, a positive image of our client through interpersonal, written and verbal communication skills. Ability to complete tasks in an accurate and timely manner when working under pressure and maintaining attention to detail. Effective liaison with colleagues and other stakeholders to give or find information to resolve problems. Use of the relevant range of Microsoft Office applications and IT systems What we will give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and our client) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream You can access savings opportunities and early access to wages Our client believes the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. "Our client is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List). Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in our clients Safeguarding Policy & Recruitment Policy on our website". Closing date: 29th April 2026 Shortlist date: 30th April 2026 Interview date: TBC
Apr 22, 2026
Full time
Housing & Wellbeing Assistant - Nights - 35.88 hours per week Location: St Helens Salary: £25,578 pro rata You will be working as part of a dedicated team to manage high quality accommodation and services whilst providing assistance to customers. You will be the first point of contacts for the premises, responding to all enquiries via phone, email or in person. You will maintain the safety and security of customers, colleagues, visitors, contractors as well as the premises, and equipment. What you'll be doing You will provide assistance or guidance to customers; supporting them to fulfil the terms of their occupancy agreement ; You will encourage feedback from customers, recording and responding to any complaints and compliments; You will ensure any safeguarding concerns are promptly dealt with and appropriate action is taken in line with our clients procedures; You will actively ensure the security of the building conduct health and safety inspections, and report communal repairs through appropriate channels. You will follow financial procedures and take responsibility for all monies held and received; You will be responsible for communal cleaning and void cleaning, along with the wider team. What you'll need Qualified to minimum level 2 in English and Maths Evidence of IT skills Experience of providing a customer facing, front line service in a busy environments whilst maintaining a courteous and helpful manner. The ability to develop, and project, a positive image of our client through interpersonal, written and verbal communication skills. Ability to complete tasks in an accurate and timely manner when working under pressure and maintaining attention to detail. Effective liaison with colleagues and other stakeholders to give or find information to resolve problems. Use of the relevant range of Microsoft Office applications and IT systems What we will give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and our client) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream You can access savings opportunities and early access to wages Our client believes the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. "Our client is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List). Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in our clients Safeguarding Policy & Recruitment Policy on our website". Closing date: 29th April 2026 Shortlist date: 30th April 2026 Interview date: TBC
Elix Sourcing Solutions Limited
Brierley Hill, West Midlands
Support Engineer - Engineering Services Birmingham £35,000 - £40,000 + Overtime (OTE 50k+) + Training + Progression + Benefits package Are you looking for a new challenge where you will support the day to day operations of a busy industrial repairs department? If you have Electrical & Mechanical experience, have dealt with commercial and industrial customers and are well organised when it comes to overseeing job flows then this could be just what you are looking for. The company are a market leading industrial repair and refurbishment company and due to growth and winning some substantial contracts need someone to support the industrial repairs department manager. The role involves supporting the day-to-day operations of the busy repairs department and will involve ensuring that job flows stay on track, assessing and dealing with any bottle neck problems, liaising with customers and ensuring process and quality are being followed by liaising with other department leads. This is a great role for someone who wants to use both their skills but in more of a hands off supervisory level role where progression and development is on offer if you prove yourself. The Role: Support Engineer - Engineering Services Supporting the day to day operations of a busy industrial repair department Candidate Requirements: Electrical and Mechanical skills and experience - NVQ 3 or similar minimum Service or Repair experience Team Lead, Senior or Supervisory experience beneficial Elix Sourcing Solutions is a specialist recruiter for Engineering, Manufacturing, Tech, Energy and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. Support Engineer, Maintenance, Repair, Repairs Department, Industrial, Mechanical, Electrical, Engineer, Service Engineer, Operations Engineer, Electro-mechanical, Multi-skilled, multi skilled, Process, HND, NVQ, HND, technician, Engineering, Birmingham, Brierley Hill, West Midlands
Apr 22, 2026
Full time
Support Engineer - Engineering Services Birmingham £35,000 - £40,000 + Overtime (OTE 50k+) + Training + Progression + Benefits package Are you looking for a new challenge where you will support the day to day operations of a busy industrial repairs department? If you have Electrical & Mechanical experience, have dealt with commercial and industrial customers and are well organised when it comes to overseeing job flows then this could be just what you are looking for. The company are a market leading industrial repair and refurbishment company and due to growth and winning some substantial contracts need someone to support the industrial repairs department manager. The role involves supporting the day-to-day operations of the busy repairs department and will involve ensuring that job flows stay on track, assessing and dealing with any bottle neck problems, liaising with customers and ensuring process and quality are being followed by liaising with other department leads. This is a great role for someone who wants to use both their skills but in more of a hands off supervisory level role where progression and development is on offer if you prove yourself. The Role: Support Engineer - Engineering Services Supporting the day to day operations of a busy industrial repair department Candidate Requirements: Electrical and Mechanical skills and experience - NVQ 3 or similar minimum Service or Repair experience Team Lead, Senior or Supervisory experience beneficial Elix Sourcing Solutions is a specialist recruiter for Engineering, Manufacturing, Tech, Energy and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. Support Engineer, Maintenance, Repair, Repairs Department, Industrial, Mechanical, Electrical, Engineer, Service Engineer, Operations Engineer, Electro-mechanical, Multi-skilled, multi skilled, Process, HND, NVQ, HND, technician, Engineering, Birmingham, Brierley Hill, West Midlands
So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. So, if you've had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. Our business ? Based in Newton Mearns. Our team We have a wonderful team of dedicated people in our store ready and waiting for you to meet. What's on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Salary - £11.05-12.91ph Working hours - 37.5 (to include regular weekend working) We will auto-enroll you into the pension scheme with an employer contribution when you contribute too Specsavers Perks - a portal to a world of great everyday discounts and savings WeCare - our employee support service to help you and your immediate family when you need it most Complimentary subscription to the Headspace app Eyecare and hearcare discounts for you and your family Enjoy an additional paid day off on your birthday to celebrate you! Job responsibilities Act as the first point of contact for walk-in customers, greet every customer warmly, arranging repairs or addressing concerns as appropriate Perform pre-tests, dispenses, collections, repairs and adjustments Proactively engage with customers to explore their needs and offer assistance Clearly communicate Specsavers products, services, and promotional offers to customers Maintain a clean, organised, and visually appealing front-of-store environment in line with Specsavers retail standards Collaborate closely with the shop floor and clinical teams by monitoring the clinic flow and communicating any delays to enhance efficiency throughout the customer journey Embrace change positively and promote cross-team collaboration in alignment with Specsavers' vision and values What we're looking for? If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant.?These include: Previous experience in a fast-paced customer service environment Experience in optics business Basic knowledge/experience of optical terminology. Checked all the boxes? This job will close when it's filled, so don't delay, apply today!
Apr 22, 2026
Full time
So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. So, if you've had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. Our business ? Based in Newton Mearns. Our team We have a wonderful team of dedicated people in our store ready and waiting for you to meet. What's on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Salary - £11.05-12.91ph Working hours - 37.5 (to include regular weekend working) We will auto-enroll you into the pension scheme with an employer contribution when you contribute too Specsavers Perks - a portal to a world of great everyday discounts and savings WeCare - our employee support service to help you and your immediate family when you need it most Complimentary subscription to the Headspace app Eyecare and hearcare discounts for you and your family Enjoy an additional paid day off on your birthday to celebrate you! Job responsibilities Act as the first point of contact for walk-in customers, greet every customer warmly, arranging repairs or addressing concerns as appropriate Perform pre-tests, dispenses, collections, repairs and adjustments Proactively engage with customers to explore their needs and offer assistance Clearly communicate Specsavers products, services, and promotional offers to customers Maintain a clean, organised, and visually appealing front-of-store environment in line with Specsavers retail standards Collaborate closely with the shop floor and clinical teams by monitoring the clinic flow and communicating any delays to enhance efficiency throughout the customer journey Embrace change positively and promote cross-team collaboration in alignment with Specsavers' vision and values What we're looking for? If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant.?These include: Previous experience in a fast-paced customer service environment Experience in optics business Basic knowledge/experience of optical terminology. Checked all the boxes? This job will close when it's filled, so don't delay, apply today!
Junior Pre-Sales Technical Consultant Location: London (1 day a week in the office) Salary: £40,000 - £50,000 Reporting to: CEO The Company A fast-growing, London-based healthtech SaaS company building an AI-powered platform that automates complex, admin-heavy workflows within clinical trials and regulated research environments. Their technology is already live and used by enterprise customers to remove manual processes, improve compliance, and accelerate delivery across the full clinical trial lifecycle. The business is VC-backed, growing steadily, and combines deep technical expertise with strong domain knowledge in healthcare and life sciences. The Role They are hiring a Junior Pre-Sales Technical Consultant to sit alongside the sales team and support enterprise deals from a technical and product perspective. This is a client-facing, technical support role , not a sales or development position. You will not prospect, close deals, or carry a target. Instead, you will act as the technical authority in sales conversations, owning product demos, explaining complex concepts clearly, and ensuring prospective customers understand how the platform fits their workflows and requirements. The role is well suited to highly technical or academic candidates (e.g. MSc / PhD backgrounds) looking to move from academia or research into commercial tech, with strong support to learn the commercial side on the job. Key Responsibilities Attend sales calls alongside Account Executives as the technical subject-matter expert Run engaging,in-depth product demos for a range of stakeholders, including: Clinical Operations Researchers Technical and non-technical buyers Explain complex technical concepts clearly and confidently to mixed audiences Translate customer pain points into clear product capability discussions Support RFPs, technical Q&A, security questionnaires, and solution proposals Respond to advanced product and technical questions accurately and promptly Support post-demo follow-ups with technical clarification and documentation Gather structured product feedback from prospects and customers Act as a bridge between customers, the commercial team, and the development team Contribute to product positioning, road-mapping discussions, and customer-driven insights Work closely with marketing on technical content (e.g. demos, webinars, collateral) Stay informed on relevant regulations (e.g. GCP, GDPR, 21 CFR Part 11), data science, AI, and healthtech trends This role does not involve prospecting, closing, or owning revenue targets . It is a technical sales-support role. Ideal Background Recently completed or near completion of a Master's or PhD Academic or technical background in: Engineering Computer Science Scientific or research-based disciplines Strong technical aptitude with excellent communication skills Interested in moving from academia or research into a commercial tech environment Comfortable presenting and speaking with senior external stakeholders Nice to Have (Not Essential) Exposure to clinical trials, research operations, or regulated environments Familiarity with: Clinical trial tools (e.g. CTMS) Data-heavy SaaS platforms Any experience supporting SaaS demos or pre-sales activity Awareness of AI / ML applications in healthcare or life sciences Personal Traits Highly articulate - able to explain "complex things simply" Confident and credible in client-facing situations Curious, coachable, and commercially aware Calm under pressure Enjoys working as part of a close-knit, fast-moving team
Apr 22, 2026
Full time
Junior Pre-Sales Technical Consultant Location: London (1 day a week in the office) Salary: £40,000 - £50,000 Reporting to: CEO The Company A fast-growing, London-based healthtech SaaS company building an AI-powered platform that automates complex, admin-heavy workflows within clinical trials and regulated research environments. Their technology is already live and used by enterprise customers to remove manual processes, improve compliance, and accelerate delivery across the full clinical trial lifecycle. The business is VC-backed, growing steadily, and combines deep technical expertise with strong domain knowledge in healthcare and life sciences. The Role They are hiring a Junior Pre-Sales Technical Consultant to sit alongside the sales team and support enterprise deals from a technical and product perspective. This is a client-facing, technical support role , not a sales or development position. You will not prospect, close deals, or carry a target. Instead, you will act as the technical authority in sales conversations, owning product demos, explaining complex concepts clearly, and ensuring prospective customers understand how the platform fits their workflows and requirements. The role is well suited to highly technical or academic candidates (e.g. MSc / PhD backgrounds) looking to move from academia or research into commercial tech, with strong support to learn the commercial side on the job. Key Responsibilities Attend sales calls alongside Account Executives as the technical subject-matter expert Run engaging,in-depth product demos for a range of stakeholders, including: Clinical Operations Researchers Technical and non-technical buyers Explain complex technical concepts clearly and confidently to mixed audiences Translate customer pain points into clear product capability discussions Support RFPs, technical Q&A, security questionnaires, and solution proposals Respond to advanced product and technical questions accurately and promptly Support post-demo follow-ups with technical clarification and documentation Gather structured product feedback from prospects and customers Act as a bridge between customers, the commercial team, and the development team Contribute to product positioning, road-mapping discussions, and customer-driven insights Work closely with marketing on technical content (e.g. demos, webinars, collateral) Stay informed on relevant regulations (e.g. GCP, GDPR, 21 CFR Part 11), data science, AI, and healthtech trends This role does not involve prospecting, closing, or owning revenue targets . It is a technical sales-support role. Ideal Background Recently completed or near completion of a Master's or PhD Academic or technical background in: Engineering Computer Science Scientific or research-based disciplines Strong technical aptitude with excellent communication skills Interested in moving from academia or research into a commercial tech environment Comfortable presenting and speaking with senior external stakeholders Nice to Have (Not Essential) Exposure to clinical trials, research operations, or regulated environments Familiarity with: Clinical trial tools (e.g. CTMS) Data-heavy SaaS platforms Any experience supporting SaaS demos or pre-sales activity Awareness of AI / ML applications in healthcare or life sciences Personal Traits Highly articulate - able to explain "complex things simply" Confident and credible in client-facing situations Curious, coachable, and commercially aware Calm under pressure Enjoys working as part of a close-knit, fast-moving team
Pertemps Black Country Perms
West Bromwich, West Midlands
We are delighted to be recruiting a Internal Sales Administrator for a well-established company based on the outskirts of Birmingham. The position has come about due to growth, so it is an exciting time to join. The purpose of the role is to provide administrative support to a well-established sales team. Main duties: Working with a busy and fast paced sales team where you will be responsible for building strong relationships with some of the largest blue chip key accounts. You will interact with customers on a daily basis, providing and processing information in response to enquiries, quotations and orders in a timely manner. Answering and dealing with incoming calls and email queries/orders Providing quotes Interaction with suppliers for quotations. Processing orders and all new sales enquiries Key account management Building strong, credible business relationships with key accounts The ideal Sales Administrator will need the following: The successful candidate will have good IT skills i.e. word, excel, outlook and a willingness to learn. Previous experience in SAP is a preference but not essential. A confident communicator with good attention to detail and thrive on working as part of a busy successful team. You should be organised and methodical in your approach In return the company will provide full product support and training and a competitive salary.
Apr 22, 2026
Full time
We are delighted to be recruiting a Internal Sales Administrator for a well-established company based on the outskirts of Birmingham. The position has come about due to growth, so it is an exciting time to join. The purpose of the role is to provide administrative support to a well-established sales team. Main duties: Working with a busy and fast paced sales team where you will be responsible for building strong relationships with some of the largest blue chip key accounts. You will interact with customers on a daily basis, providing and processing information in response to enquiries, quotations and orders in a timely manner. Answering and dealing with incoming calls and email queries/orders Providing quotes Interaction with suppliers for quotations. Processing orders and all new sales enquiries Key account management Building strong, credible business relationships with key accounts The ideal Sales Administrator will need the following: The successful candidate will have good IT skills i.e. word, excel, outlook and a willingness to learn. Previous experience in SAP is a preference but not essential. A confident communicator with good attention to detail and thrive on working as part of a busy successful team. You should be organised and methodical in your approach In return the company will provide full product support and training and a competitive salary.
