Customer Service Coordinator

Customer Service Advisor

Location: Epsom (Hybrid working available after training)
Pay Rate: 12.71 per hour
Hours: 37.5 hours per week - shifts between 8:00am and 8:00pm Monday to Friday, with occasional Saturdays from 9:00am to 6:00pm
Contract Length: 12 weeks with the possibility of a permanent position
Start Date: ASAP

We are currently recruiting Customer Service Advisors to support one of our clients based in central Epsom

In this role, you will be the first point of contact for members of the public, handling inbound enquiries about their membership, updating personal details, and assisting with general queries. As part of your training, you will also learn how to manage enquiries through web chat, email, and social media, so strong written communication skills are essential.

This position is 37.5 hours per week, working shifts between 8:00am and 8:00pm Monday to Friday, with occasional Saturdays from 9:00am to 6:00pm. Hybrid working will be available once the initial training period has been completed.

This is a great opportunity for someone who enjoys helping people and thrives in a fast-paced customer service environment.

Key responsibilities include:

• Handling inbound calls from customers and members of the public
• Assisting with membership enquiries and updating customer details
• Responding to queries via web chat, email, and social media
• Providing professional and friendly customer support across all channels

What we're looking for:

• Previous experience in a customer service role
• Experience handling inbound and/or outbound calls is beneficial
• Strong verbal and written communication skills
• A positive attitude and the ability to deliver excellent customer service

Interested? Apply today!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.