About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role As our Multi-Skilled Engineer, you will be accountable for the safe, compliant, and reliable operation of all building services and infrastructure at Utilita Arena Newcastle. You'll plan, deliver, and optimise reactive, planned, and statutory maintenance to ensure maximum system availability and event readiness at all times. Working across pre event, live, and post event phases, you'll take ownership of plant, assets, and installed systems-driving performance, maintaining environmental conditions, and ensuring full compliance with statutory standards and approved codes of practice in a high demand, live events environment. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to tickets to unleash your superfan for all your favourites. You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team You will be responsible for: Keeping the venue event ready, carrying out hands on reactive and planned maintenance to electrical systems, plant, building services, and life safety systems before, during, and after events. Providing on the ground technical support for live events, including event builds, live show cover, and load outs-installing temporary power, supporting sound and lighting systems, and responding quickly to faults when it matters most. Maintaining safety, compliance, and reliability, completing inspections, testing, fault finding, and repairs to meet statutory requirements, venue standards, and Legends Global health & safety policies. Managing day to day maintenance activity, using the CAFM system to log, track, and close jobs, support PPM schedules, monitor contractor works, and keep accurate compliance and maintenance records. Working as part of a one team operation, supporting colleagues across operations and events, responding to alarms and emergencies, maintaining plant rooms and workspaces, and taking pride in the safe, professional running of the venue. You will have: Level 3 engineering qualification (or equivalent) with hands on electrical maintenance experience Sound knowledge of electrical compliance, testing, and safe isolation Experience in venues, events, or other fast paced operational environments (desirable) Confident IT skills, including MS Office and CAFM systems A proactive, self motivated approach with strong communication skills (FLT/IPAF a bonus) Recruitment Process Outlined: 1st Stage- Intro-Call with Talent Team 2nd Stage- Interview with Head of Operations Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.
Apr 30, 2026
Full time
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role As our Multi-Skilled Engineer, you will be accountable for the safe, compliant, and reliable operation of all building services and infrastructure at Utilita Arena Newcastle. You'll plan, deliver, and optimise reactive, planned, and statutory maintenance to ensure maximum system availability and event readiness at all times. Working across pre event, live, and post event phases, you'll take ownership of plant, assets, and installed systems-driving performance, maintaining environmental conditions, and ensuring full compliance with statutory standards and approved codes of practice in a high demand, live events environment. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to tickets to unleash your superfan for all your favourites. You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team You will be responsible for: Keeping the venue event ready, carrying out hands on reactive and planned maintenance to electrical systems, plant, building services, and life safety systems before, during, and after events. Providing on the ground technical support for live events, including event builds, live show cover, and load outs-installing temporary power, supporting sound and lighting systems, and responding quickly to faults when it matters most. Maintaining safety, compliance, and reliability, completing inspections, testing, fault finding, and repairs to meet statutory requirements, venue standards, and Legends Global health & safety policies. Managing day to day maintenance activity, using the CAFM system to log, track, and close jobs, support PPM schedules, monitor contractor works, and keep accurate compliance and maintenance records. Working as part of a one team operation, supporting colleagues across operations and events, responding to alarms and emergencies, maintaining plant rooms and workspaces, and taking pride in the safe, professional running of the venue. You will have: Level 3 engineering qualification (or equivalent) with hands on electrical maintenance experience Sound knowledge of electrical compliance, testing, and safe isolation Experience in venues, events, or other fast paced operational environments (desirable) Confident IT skills, including MS Office and CAFM systems A proactive, self motivated approach with strong communication skills (FLT/IPAF a bonus) Recruitment Process Outlined: 1st Stage- Intro-Call with Talent Team 2nd Stage- Interview with Head of Operations Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.
United Kingdom Job Description Posted Wednesday 25 March 2026 at 01:00 Position Title Reports to Microsoft Technical Support Manager Team Department Support Services PURPOSE OF JOB We are seeking an experienced and highly skilled Microsoft Azure 3rd Line Support Engineer to join our dynamic IT support team. The ideal candidate will be responsible for providing advanced technical support for Azure-based solutions, handling complex issues that elevate from the 1st and 2nd line support teams, and ensuring high availability and performance of our cloud infrastructure. Bytes are looking to expand their customer facing Microsoft Support Desk after yet another year of impressive growth. Bytes' collaborative and solution led approach means that our customers look to us to help them deliver and achieve. The Microsoft support team is integral to this approach and our success. Key to success will be to work as part of a close-knit team, with a customer centric service focus. You will be working closely with customers by providing day-to-day technical support, assisting, and contributing to overall technical governance and leadership, technical excellence, and continual service improvement. Communication and collaboration are paramount to this role, you will work closely with a variety of internal and external business and will be continually engaged and collaborating with our clients. KEY RESPONSIBILITIES Take ownership of request raised by Bytes CSP clients or CSP resellers related to their Azure environment affecting any/all azure services and manage until a resolution has been found. Provide prompt and accurate feedback to customers or CSP resellers and assure the client feels included throughout the lifecycle of the ticket by maintaining contact via phone/email/Teams. Provide direct 3rd line escalation for Bytes VIP customers, Bytes CSP Expert customers, and Azure Managed Services customers. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Able to manage and prioritize Open and Unresolved Azure tickets liaising with all 3 rd parties. Troubleshoot and resolve complex incidents and service requests that have been escalated from 1st and 2nd line support teams. Analyse and diagnose issues related to Azure infrastructure and services. Maintain up-to-date documentation on Azure configurations, incident resolutions, and standard operating procedures. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Work closely with other IT teams and stakeholders to ensure smooth operations and integration of Azure services. Collaborate with Microsoft Azure support for escalated issues that require vendor intervention. Stay current with Azure updates, new features, and industry best practices. Participate in continuous improvement initiatives to enhance support processes and service delivery. QUALIFICATIONS, EXPERIENCE, & SKILLS Professional Qualifications Microsoft Data Fundamentals (DP-900) Microsoft Azure Security Engineer (AZ-500) DESIRABLE Micro Microsoft Cybersecurity Architect (SC-100) REQUIRED EXPERIENCE, & SKILLS 6+ years working in a Technical Support team dealing with Microsoft Cloud services Knowledge of Microsoft Azure services, including but not limited to Azure Virtual Machines, Azure Entra, Azure Networking (Vnets, VPNs, ExpressRoute), Azure Storage, Azure SQL Database, Azure App Services, and Azure Kubernetes Service (AKS). Understanding of Azure networking concepts, including Virtual Networks, Network Security Groups, Azure Load Balancer, Azure Application Gateway, and Azure Firewall. Ability to advise clients of Azure Solutions that would meet requirements Ability to troubleshoot and resolve complex networking issues and understand connectivity between on-premises environments and Azure. Knowledge of Azure security features such as Azure Security Centre, Azure Key Vault, Azure Policy, and role-based access control (RBAC). Expertise in implementing and managing Azure Backup and Azure Site Recovery solutions. Strong communication skills to effectively interact with customers, gather requirements, and provide technical guidance. Experience in working in a Microsoft Partner Centre and Lighthouse Knowledge of Azure Entra, Azure Information Protection, Information Rights Management, single sign-on and multi-factor authentication and related technologies (including Microsoft Enterprise Mobility + Security) Ability to create detailed technical documentation, including incident reports, troubleshooting guides, and knowledge base articles. Previous experience automation manual tasks using ARM templates & JSON Knowledge on Hyper-V, VMware and On-prem servers Good understanding of Microsoft 365 Admin Portal and O365 Services Previous experience being part of a team dealing with Out of Hours requests CORE COMPETENCIES & SKILLS - BASED ON POSITION AND GRADE Ability to work proactively, independently and in an agile manner to achieve desired outcomes. Ability to work both independently and as a team player and enjoy working in an environment that requires continuous learning and development. Excellent written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions whilst achieving SLAs. Excellent organizational skills and ability to manage multiple demands whilst staying on top of deadlines. Ability to take ownership of tasks and drive the team objective forward. Provide advice and support to members in different departments within Bytes around Azure services. Driven to find out solutions to reoccurring issues and automate for team understanding/future implementation. Detailed note keeping within tickets to ensure all issues are properly logged with clear plan of future actions. Motivated to utilize training resource available to increase knowledge about Azure and collaboration across the wider team.
Apr 30, 2026
Full time
United Kingdom Job Description Posted Wednesday 25 March 2026 at 01:00 Position Title Reports to Microsoft Technical Support Manager Team Department Support Services PURPOSE OF JOB We are seeking an experienced and highly skilled Microsoft Azure 3rd Line Support Engineer to join our dynamic IT support team. The ideal candidate will be responsible for providing advanced technical support for Azure-based solutions, handling complex issues that elevate from the 1st and 2nd line support teams, and ensuring high availability and performance of our cloud infrastructure. Bytes are looking to expand their customer facing Microsoft Support Desk after yet another year of impressive growth. Bytes' collaborative and solution led approach means that our customers look to us to help them deliver and achieve. The Microsoft support team is integral to this approach and our success. Key to success will be to work as part of a close-knit team, with a customer centric service focus. You will be working closely with customers by providing day-to-day technical support, assisting, and contributing to overall technical governance and leadership, technical excellence, and continual service improvement. Communication and collaboration are paramount to this role, you will work closely with a variety of internal and external business and will be continually engaged and collaborating with our clients. KEY RESPONSIBILITIES Take ownership of request raised by Bytes CSP clients or CSP resellers related to their Azure environment affecting any/all azure services and manage until a resolution has been found. Provide prompt and accurate feedback to customers or CSP resellers and assure the client feels included throughout the lifecycle of the ticket by maintaining contact via phone/email/Teams. Provide direct 3rd line escalation for Bytes VIP customers, Bytes CSP Expert customers, and Azure Managed Services customers. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Able to manage and prioritize Open and Unresolved Azure tickets liaising with all 3 rd parties. Troubleshoot and resolve complex incidents and service requests that have been escalated from 1st and 2nd line support teams. Analyse and diagnose issues related to Azure infrastructure and services. Maintain up-to-date documentation on Azure configurations, incident resolutions, and standard operating procedures. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Work closely with other IT teams and stakeholders to ensure smooth operations and integration of Azure services. Collaborate with Microsoft Azure support for escalated issues that require vendor intervention. Stay current with Azure updates, new features, and industry best practices. Participate in continuous improvement initiatives to enhance support processes and service delivery. QUALIFICATIONS, EXPERIENCE, & SKILLS Professional Qualifications Microsoft Data Fundamentals (DP-900) Microsoft Azure Security Engineer (AZ-500) DESIRABLE Micro Microsoft Cybersecurity Architect (SC-100) REQUIRED EXPERIENCE, & SKILLS 6+ years working in a Technical Support team dealing with Microsoft Cloud services Knowledge of Microsoft Azure services, including but not limited to Azure Virtual Machines, Azure Entra, Azure Networking (Vnets, VPNs, ExpressRoute), Azure Storage, Azure SQL Database, Azure App Services, and Azure Kubernetes Service (AKS). Understanding of Azure networking concepts, including Virtual Networks, Network Security Groups, Azure Load Balancer, Azure Application Gateway, and Azure Firewall. Ability to advise clients of Azure Solutions that would meet requirements Ability to troubleshoot and resolve complex networking issues and understand connectivity between on-premises environments and Azure. Knowledge of Azure security features such as Azure Security Centre, Azure Key Vault, Azure Policy, and role-based access control (RBAC). Expertise in implementing and managing Azure Backup and Azure Site Recovery solutions. Strong communication skills to effectively interact with customers, gather requirements, and provide technical guidance. Experience in working in a Microsoft Partner Centre and Lighthouse Knowledge of Azure Entra, Azure Information Protection, Information Rights Management, single sign-on and multi-factor authentication and related technologies (including Microsoft Enterprise Mobility + Security) Ability to create detailed technical documentation, including incident reports, troubleshooting guides, and knowledge base articles. Previous experience automation manual tasks using ARM templates & JSON Knowledge on Hyper-V, VMware and On-prem servers Good understanding of Microsoft 365 Admin Portal and O365 Services Previous experience being part of a team dealing with Out of Hours requests CORE COMPETENCIES & SKILLS - BASED ON POSITION AND GRADE Ability to work proactively, independently and in an agile manner to achieve desired outcomes. Ability to work both independently and as a team player and enjoy working in an environment that requires continuous learning and development. Excellent written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions whilst achieving SLAs. Excellent organizational skills and ability to manage multiple demands whilst staying on top of deadlines. Ability to take ownership of tasks and drive the team objective forward. Provide advice and support to members in different departments within Bytes around Azure services. Driven to find out solutions to reoccurring issues and automate for team understanding/future implementation. Detailed note keeping within tickets to ensure all issues are properly logged with clear plan of future actions. Motivated to utilize training resource available to increase knowledge about Azure and collaboration across the wider team.
Senior Information Technology Engineer £250 PD to £300 PD Inside IR35 2-month rolling contract with scope to move into permenant Our trusted client is looking for a hands-on Senior IT Support Engineer to join an internal IT team, supporting users and systems across a varied environment to provide 2nd to 3rd line support within a Microsoft environment. The Role Reporting to the IT Manager, you'll deliver 2nd line support across desktops, servers, mobile devices, applications, and cloud infrastructure (Azure). You'll manage helpdesk tickets, support site setups, maintain Active Directory, and ensure IT services run smoothly across head office and construction sites.This role is 5 days onsite in Maidstone , Kent with scope to potentially move into a permanent position. Key Responsibilities Provide 1st & 2nd line IT support and escalate to 3rd line where required Support MS 365, Exchange, Mimecast, Azure, and core IT systems Assist with site setups, networks, mobile provisioning, and documentation Ensure compliance with PCI DSS, Cyber Essentials, and GDPR Requirements Proven experience in an IT support role (preferably strong 2nd line capabilities) is a must have. Strong MS Office knowledge (Access & SharePoint desirable) Excellent communication and customer service skills Full UK driving licence and own car Right to work in the UK ASAP start, one stage interview process.
Apr 30, 2026
Contractor
Senior Information Technology Engineer £250 PD to £300 PD Inside IR35 2-month rolling contract with scope to move into permenant Our trusted client is looking for a hands-on Senior IT Support Engineer to join an internal IT team, supporting users and systems across a varied environment to provide 2nd to 3rd line support within a Microsoft environment. The Role Reporting to the IT Manager, you'll deliver 2nd line support across desktops, servers, mobile devices, applications, and cloud infrastructure (Azure). You'll manage helpdesk tickets, support site setups, maintain Active Directory, and ensure IT services run smoothly across head office and construction sites.This role is 5 days onsite in Maidstone , Kent with scope to potentially move into a permanent position. Key Responsibilities Provide 1st & 2nd line IT support and escalate to 3rd line where required Support MS 365, Exchange, Mimecast, Azure, and core IT systems Assist with site setups, networks, mobile provisioning, and documentation Ensure compliance with PCI DSS, Cyber Essentials, and GDPR Requirements Proven experience in an IT support role (preferably strong 2nd line capabilities) is a must have. Strong MS Office knowledge (Access & SharePoint desirable) Excellent communication and customer service skills Full UK driving licence and own car Right to work in the UK ASAP start, one stage interview process.
Smart Payment Technologies
Stanton Under Bardon, Leicestershire
About Us Smart Payment Technologies delivers innovative, secure, and tailored payment solutions to businesses across the UK. By leveraging the latest advancements in payment and security technologies, we help organisations adapt and thrive in a fast-changing digital landscape. Our IT team supports a hybrid Microsoft-based infrastructure across multiple UK offices, ensuring the reliability, security, and performance of business-critical payment platforms. About the Role We re seeking a proactive Junior IT Support Engineer to act as the first point of contact for IT support across the business. You ll handle helpdesk queries, support users across UK offices, and assist with system maintenance , while developing towards 2nd Line responsibilities. Key Responsibilities Manage and resolve IT support tickets (desktop & remote support) Administer users in Active Directory and Microsoft 365 Build and deploy laptops/desktops Assist with patching, updates, and security tasks Support VPN access and endpoint security alerts Maintain IT asset records and documentation Assist with IT projects and compliance activities Skills & Experience Essential: Windows 10/11 troubleshooting Active Directory / Microsoft 365 admin Basic networking (DNS, DHCP, VPN) Experience with ticketing systems Strong problem-solving skills Desirable: 1st Line support experience Intune, PDQ Deploy or similar tools Basic PowerShell Awareness of security/compliance standards Understanding of regulated environments (PCI DSS, Cyber Essentials, ISO 27001). Additional Info Based in Coalville with occasional UK travel Some out-of-hours work required DBS and credit check required (completed by the company) Must hold a valid passport
Apr 29, 2026
Full time
About Us Smart Payment Technologies delivers innovative, secure, and tailored payment solutions to businesses across the UK. By leveraging the latest advancements in payment and security technologies, we help organisations adapt and thrive in a fast-changing digital landscape. Our IT team supports a hybrid Microsoft-based infrastructure across multiple UK offices, ensuring the reliability, security, and performance of business-critical payment platforms. About the Role We re seeking a proactive Junior IT Support Engineer to act as the first point of contact for IT support across the business. You ll handle helpdesk queries, support users across UK offices, and assist with system maintenance , while developing towards 2nd Line responsibilities. Key Responsibilities Manage and resolve IT support tickets (desktop & remote support) Administer users in Active Directory and Microsoft 365 Build and deploy laptops/desktops Assist with patching, updates, and security tasks Support VPN access and endpoint security alerts Maintain IT asset records and documentation Assist with IT projects and compliance activities Skills & Experience Essential: Windows 10/11 troubleshooting Active Directory / Microsoft 365 admin Basic networking (DNS, DHCP, VPN) Experience with ticketing systems Strong problem-solving skills Desirable: 1st Line support experience Intune, PDQ Deploy or similar tools Basic PowerShell Awareness of security/compliance standards Understanding of regulated environments (PCI DSS, Cyber Essentials, ISO 27001). Additional Info Based in Coalville with occasional UK travel Some out-of-hours work required DBS and credit check required (completed by the company) Must hold a valid passport
Application Support Analyst - Microsoft Dynamics 365 - Eco Services Role Snapshot: Salary: to 45,000 per annum + Benefits + Employee Development Program Hybrid Model: 2 days remote / 3 days onsite - Travel: Occasional travel to other UK sites may be required Role Overview: The Applications Support Analyst plays a key role in the effective operation of core business systems. The position provides 1st and 2nd line application support, works closely with internal users and third-party suppliers, and contributes to the improvement, optimisation, and adoption of Microsoft business applications. Key Responsibilities: Provide 1st, 2nd & 3rd Line Applications Support across Microsoft Dynamics 365 Business Central and Microsoft 365. Support Power Platform solutions including Power Apps, Power BI, and related integrations. Investigate, troubleshoot, and resolve incidents and service requests in line with SLAs. Escalate complex issues to vendors or senior IT colleagues as required. Contribute to system configuration, enhancements, testing, and deployment, support user training, documentation, and adoption of best-practice system usage. Application Support Responsibilities: Deliver frontline support for Dynamics 365 Business Central and Microsoft 365 tools including Teams, SharePoint, Outlook, and OneDrive. Maintain support documentation, knowledge articles, and resolution logs. Ensure business continuity through timely and professional issue management. Provide user support across multiple business units and sites. Power Platform Support: Support and enhance Power Apps solutions to meet evolving business requirements. Assist with the maintenance and development of Power BI dashboards and reports. Identify opportunities for automation and process improvement using Power Platform technologies. Work with stakeholders to scope, test, and deliver new functionality. Application Improvement & Project Support: Assist with small-to-medium system improvements and IT projects. Support testing, deployment, and documentation of system changes. Collaborate with business teams to identify and implement process improvements. Liaise with third-party suppliers to support upgrades, fixes, and enhancements. User Engagement & Training: Deliver user training and ongoing system guidance. Create and maintain user-facing documentation and internal knowledge resources. Gather user feedback to support continuous improvement. Work closely with finance, operations, and wider business teams to ensure applications meet operational needs. Skills & Experience: Essential: Proven experience in an Application Support or Systems Support role. Hands-on experience supporting Dynamics 365 Business Central. Strong knowledge of Microsoft 365 (Teams, SharePoint, Outlook, OneDrive). Familiarity with Power Apps and Power BI, Strong problem-solving skills and customer-focused mindset. Excellent communication and stakeholder engagement skills. Desirable: Experience with Power Automate. Exposure to Dynamics 365 CE or Field Service modules. ITIL or service management experience, Basic SQL or data querying skills. Experience working in manufacturing, distribution, or professional services environments. Call Experis IT on (phone number removed) for more detail
Apr 29, 2026
Full time
Application Support Analyst - Microsoft Dynamics 365 - Eco Services Role Snapshot: Salary: to 45,000 per annum + Benefits + Employee Development Program Hybrid Model: 2 days remote / 3 days onsite - Travel: Occasional travel to other UK sites may be required Role Overview: The Applications Support Analyst plays a key role in the effective operation of core business systems. The position provides 1st and 2nd line application support, works closely with internal users and third-party suppliers, and contributes to the improvement, optimisation, and adoption of Microsoft business applications. Key Responsibilities: Provide 1st, 2nd & 3rd Line Applications Support across Microsoft Dynamics 365 Business Central and Microsoft 365. Support Power Platform solutions including Power Apps, Power BI, and related integrations. Investigate, troubleshoot, and resolve incidents and service requests in line with SLAs. Escalate complex issues to vendors or senior IT colleagues as required. Contribute to system configuration, enhancements, testing, and deployment, support user training, documentation, and adoption of best-practice system usage. Application Support Responsibilities: Deliver frontline support for Dynamics 365 Business Central and Microsoft 365 tools including Teams, SharePoint, Outlook, and OneDrive. Maintain support documentation, knowledge articles, and resolution logs. Ensure business continuity through timely and professional issue management. Provide user support across multiple business units and sites. Power Platform Support: Support and enhance Power Apps solutions to meet evolving business requirements. Assist with the maintenance and development of Power BI dashboards and reports. Identify opportunities for automation and process improvement using Power Platform technologies. Work with stakeholders to scope, test, and deliver new functionality. Application Improvement & Project Support: Assist with small-to-medium system improvements and IT projects. Support testing, deployment, and documentation of system changes. Collaborate with business teams to identify and implement process improvements. Liaise with third-party suppliers to support upgrades, fixes, and enhancements. User Engagement & Training: Deliver user training and ongoing system guidance. Create and maintain user-facing documentation and internal knowledge resources. Gather user feedback to support continuous improvement. Work closely with finance, operations, and wider business teams to ensure applications meet operational needs. Skills & Experience: Essential: Proven experience in an Application Support or Systems Support role. Hands-on experience supporting Dynamics 365 Business Central. Strong knowledge of Microsoft 365 (Teams, SharePoint, Outlook, OneDrive). Familiarity with Power Apps and Power BI, Strong problem-solving skills and customer-focused mindset. Excellent communication and stakeholder engagement skills. Desirable: Experience with Power Automate. Exposure to Dynamics 365 CE or Field Service modules. ITIL or service management experience, Basic SQL or data querying skills. Experience working in manufacturing, distribution, or professional services environments. Call Experis IT on (phone number removed) for more detail
Mission 4 Recruitment
Welwyn Garden City, Hertfordshire
Location: Welwyn Garden City, AL7 Salary: 28,000 Working Hours: Monday- Friday (9am-5pm) Job Code: MJ2243 Administrator Our client is a leading provider of business telecoms and digital solutions, known for their high standards of service and a strong reputation within the corporate sector. They are looking for an efficient and well-organized person to join their friendly, supportive team as a Client Liaison & Tech Support Executive. This role is perfect for someone who loves the latest technology. Whether you already have technical experience or just a strong willingness to learn, you will be trained to provide 1st and 2nd line support to business clients. As a Customer Service Administrator, you will be at the heart of the team, balancing technical help with essential office administration. If you have an excellent telephone manner, great attention to detail, and want to work for a company that truly values its customers, this is the perfect opportunity for you. Key Responsibilities: Supporting corporate clients with a variety of mobile and fixed-line enquiries via phone and email. Liaising with network providers to troubleshoot and resolve technical issues. Managing supplier relationships to obtain quotes and handle general enquiries. Processing new orders and contracts for mobile and fixed-line services. Assisting the sales team with administrative support and client coordination. Handling general office administration, including keeping internal databases accurate and up to date. Creating monthly and custom client reports using Excel. The successful candidate will have: A background in office-based customer service, with a track record of supporting clients effectively. High standards of accuracy and a friendly, professional manner when handling phone calls. The ability to tackle tricky problems and use their initiative to find creative solutions. Confidence using IT systems, particularly the main Microsoft Office programs (Word, Excel, and Outlook). Technical experience or a strong willingness to learn, as you will be trained to provide technical support. Benefits: 20 days annual leave + Bank holidays, rising to 25 days after completion of your first year Employee Benefits portal Free on-site parking Company pension Company performance bonus Personal development opportunities Due to the high volume of interest we receive for each vacancy, we are only able to contact shortlisted candidates. If you have not heard from our team within 7 days, please consider your application unsuccessful. Please refrain from calling the office to check the status of your application or to discuss the role; this allows us to dedicate our time to the shortlisting process. We will retain your CV on file for future opportunities that may be a match for your skills and experience.
Apr 29, 2026
Full time
Location: Welwyn Garden City, AL7 Salary: 28,000 Working Hours: Monday- Friday (9am-5pm) Job Code: MJ2243 Administrator Our client is a leading provider of business telecoms and digital solutions, known for their high standards of service and a strong reputation within the corporate sector. They are looking for an efficient and well-organized person to join their friendly, supportive team as a Client Liaison & Tech Support Executive. This role is perfect for someone who loves the latest technology. Whether you already have technical experience or just a strong willingness to learn, you will be trained to provide 1st and 2nd line support to business clients. As a Customer Service Administrator, you will be at the heart of the team, balancing technical help with essential office administration. If you have an excellent telephone manner, great attention to detail, and want to work for a company that truly values its customers, this is the perfect opportunity for you. Key Responsibilities: Supporting corporate clients with a variety of mobile and fixed-line enquiries via phone and email. Liaising with network providers to troubleshoot and resolve technical issues. Managing supplier relationships to obtain quotes and handle general enquiries. Processing new orders and contracts for mobile and fixed-line services. Assisting the sales team with administrative support and client coordination. Handling general office administration, including keeping internal databases accurate and up to date. Creating monthly and custom client reports using Excel. The successful candidate will have: A background in office-based customer service, with a track record of supporting clients effectively. High standards of accuracy and a friendly, professional manner when handling phone calls. The ability to tackle tricky problems and use their initiative to find creative solutions. Confidence using IT systems, particularly the main Microsoft Office programs (Word, Excel, and Outlook). Technical experience or a strong willingness to learn, as you will be trained to provide technical support. Benefits: 20 days annual leave + Bank holidays, rising to 25 days after completion of your first year Employee Benefits portal Free on-site parking Company pension Company performance bonus Personal development opportunities Due to the high volume of interest we receive for each vacancy, we are only able to contact shortlisted candidates. If you have not heard from our team within 7 days, please consider your application unsuccessful. Please refrain from calling the office to check the status of your application or to discuss the role; this allows us to dedicate our time to the shortlisting process. We will retain your CV on file for future opportunities that may be a match for your skills and experience.
Kevin Theobald Recruitment Agency
Hounslow, London
We are recruiting an IT Support with extensive knowledge of Cargowise, for our client based around the Heathrow area Monday to Friday and paying around £35k Duties Include: Provide 1st line support for all user CargoWise issues that arise • Assist in CargoWise IT projects including company system implementations • Utilise 2nd line escalation when required • Support of problems with various Microsoft applications • Basic level network infrastructure support • Some IT supplier related activities e.g., Procurement Personal Attributes Attention to detail and logical approach • Excellent written and spoken English • Interest in project work • Flexible and resilient • Optimum time management and able to effectively prioritise tasks • Proactive • Strong analytical skills • Problem-solving skills, creativity • Team and service-oriented • Willingness to learn with new IT products • Integrity: The role requires appropriate handling of confidential, sensitive information • Able to effectively analyse data Qualifications Cargo Wise experience essential • Previous experience min 3 years • Successful assistance of projects within previous role • Microsoft Office product knowledge an advantage
Apr 29, 2026
Full time
We are recruiting an IT Support with extensive knowledge of Cargowise, for our client based around the Heathrow area Monday to Friday and paying around £35k Duties Include: Provide 1st line support for all user CargoWise issues that arise • Assist in CargoWise IT projects including company system implementations • Utilise 2nd line escalation when required • Support of problems with various Microsoft applications • Basic level network infrastructure support • Some IT supplier related activities e.g., Procurement Personal Attributes Attention to detail and logical approach • Excellent written and spoken English • Interest in project work • Flexible and resilient • Optimum time management and able to effectively prioritise tasks • Proactive • Strong analytical skills • Problem-solving skills, creativity • Team and service-oriented • Willingness to learn with new IT products • Integrity: The role requires appropriate handling of confidential, sensitive information • Able to effectively analyse data Qualifications Cargo Wise experience essential • Previous experience min 3 years • Successful assistance of projects within previous role • Microsoft Office product knowledge an advantage
Data Science Manager - Telematics page is loaded Data Science Manager - Telematicslocations: Bexhill / Hybrid: Leicester / Hybrid: London / Hybridtime type: Full timeposted on: Posted Todayjob requisition id: Job Title: Data Science Manager - Telematics Location: Bexhill/Leicester/London - Hybrid Welcome to Hastings Direct We're a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We've made huge investments in our pricing and data capabilities over the past few years, along with nurturing our 4Cs culture.We provide insurance for over four million customers, but we know there's even bigger opportunity out there - our Pricing, Data and Analytics community value curiosity, collaboration and constructive challenge.We are always looking for new ideas and diverse perspectives to question established thinking and drive meaningful change. Great pricing is built on trust, innovation and precision, so our aim is to ensure customers receive a fair and accurate price based on their individual risk, supporting fair outcomes, while delivering sustainable and profitable growth for our company.Pricing is more than just a number - it's a strategic capability. At the heart of Hastings is deep risk insight - continually improving how we assess, segment and price risk through data and analytics. The Role: Leading on our Telematics algorithm, enchaining its value for our customers (and in turn our business) by using the raw data to influence our pricing Hands on development supported by a small team that is only limited by the imagination of the individual in this role You'll be using the Telematics data set to manage our spread of risk and help to reduce prices for our customers based on their driving data as a opposed to traditional datasets Work with internal and external stakeholder to get the data you need and influence how that data might be presented to our customers Grounding all data and pricing decisions / practices in clear documented principles, as well as managing and developing processes that reduce the likelihood of errors occurring always with the customer in mind Ensure the customer is always delivered with a price that is fair, justifiable and in-line with our governance and processes Desire to continue learning new modelling techniques / finding new data sources to ensure we stay ahead of our competitors Managing and motivating a team of analysts to achieve the above outcomes What we are looking for: Strong Analysis and coding experience. Python preferred, but if experience is with other Comfortable working with and analysing numerical/statistical data Thirst for making change / Inquisitive, curious nature Collaborates well with colleagues from own team and other teams General insurance background/knowledge preferable Good communication skills, written and verbal Interview Process: Recruiter screening call1st Round - Intro call with Hiring manager2nd Round - Case study round What we will give you: Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more .Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:and check out the what we offer tab to learn more.Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 4 million customers in the UK, employing over 4,600 colleagues. Our vision - to be the best and biggest digital insurance provider in the market.It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way.
Apr 29, 2026
Full time
Data Science Manager - Telematics page is loaded Data Science Manager - Telematicslocations: Bexhill / Hybrid: Leicester / Hybrid: London / Hybridtime type: Full timeposted on: Posted Todayjob requisition id: Job Title: Data Science Manager - Telematics Location: Bexhill/Leicester/London - Hybrid Welcome to Hastings Direct We're a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We've made huge investments in our pricing and data capabilities over the past few years, along with nurturing our 4Cs culture.We provide insurance for over four million customers, but we know there's even bigger opportunity out there - our Pricing, Data and Analytics community value curiosity, collaboration and constructive challenge.We are always looking for new ideas and diverse perspectives to question established thinking and drive meaningful change. Great pricing is built on trust, innovation and precision, so our aim is to ensure customers receive a fair and accurate price based on their individual risk, supporting fair outcomes, while delivering sustainable and profitable growth for our company.Pricing is more than just a number - it's a strategic capability. At the heart of Hastings is deep risk insight - continually improving how we assess, segment and price risk through data and analytics. The Role: Leading on our Telematics algorithm, enchaining its value for our customers (and in turn our business) by using the raw data to influence our pricing Hands on development supported by a small team that is only limited by the imagination of the individual in this role You'll be using the Telematics data set to manage our spread of risk and help to reduce prices for our customers based on their driving data as a opposed to traditional datasets Work with internal and external stakeholder to get the data you need and influence how that data might be presented to our customers Grounding all data and pricing decisions / practices in clear documented principles, as well as managing and developing processes that reduce the likelihood of errors occurring always with the customer in mind Ensure the customer is always delivered with a price that is fair, justifiable and in-line with our governance and processes Desire to continue learning new modelling techniques / finding new data sources to ensure we stay ahead of our competitors Managing and motivating a team of analysts to achieve the above outcomes What we are looking for: Strong Analysis and coding experience. Python preferred, but if experience is with other Comfortable working with and analysing numerical/statistical data Thirst for making change / Inquisitive, curious nature Collaborates well with colleagues from own team and other teams General insurance background/knowledge preferable Good communication skills, written and verbal Interview Process: Recruiter screening call1st Round - Intro call with Hiring manager2nd Round - Case study round What we will give you: Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more .Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:and check out the what we offer tab to learn more.Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 4 million customers in the UK, employing over 4,600 colleagues. Our vision - to be the best and biggest digital insurance provider in the market.It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way.
Farm Advisor Green Finance FINCH £13,034 and £17,378.67 (FTE £32,585 per annum) + 7% pension contribution Shrewsbury, Shropshire 8 Months Fixed Term Contract Part Time - 21 (0.6) - 28 hours (0.8) hours per week Closing date 12noon on 21st May 2026. Interviews will be held on 2nd June 2026. This is initially a fixed-term role, with the possibility of extension subject to the continued development, funding and success of the Land Management Advice Service We have secured funding from Natural England to explore how private finance and new farm based business opportunities can help reduce environmental pressures on the River Clun Special Area of Conservation (SAC) and inform a possible future Protected Site Strategy (PSS) for the area. This project is known as FINCH (Facilitating Investment in Natural Clun Habitats). What you will be doing: This exciting role involves managing the day-to-day delivery of the FINCH project, including developing and maintaining strong relationships with participating farmers and external consultants, and ensuring all work is delivered to agreed timescales, budgets and reporting standards. You will play a key role in facilitating learning and deepening understanding of emerging nature markets, engaging a wide range of audiences including farmers, landowners, colleagues and partners. A central aspect of the role is building and maintaining positive relationships with farmers and landowners to support wildlife friendly farming, habitat creation and maintenance and to encourage land use change where appropriate. You will also provide land management and farm advice, taking practical action across a range of settings to benefit different habitats including riparian corridors and river systems. Working collaboratively with colleagues, you will contribute to the ongoing development of Land Management Advisory Service, help identify and engage new clients and strengthen support for nature-friendly farming practices. You will also support the development and implementation of systems for evaluation and feedback from landowners and farm managers. In addition, the role involves delivering practical on-farm measures through third-party funding, supporting farm businesses to access government and environmental assurance schemes and undertaking farm surveys and whole-farm planning focused on the delivery of environmental goods. What you will bring: A degree in Agriculture or a related countryside discipline, or equivalent professional experience. Project management experience, with a track record of delivering projects to agreed timescales, budgets and outcomes. Experience providing agricultural advice and management support, including knowledge of Government grant schemes and emerging Nature Finance Markets. Experience in delivering environmental and wildlife sensitive farm surveys and whole farm management plans. Willingness to travel across the county to engage with farmers, landowners and colleagues as required. Excellent communication skills, supported by strong IT skills, including proficiency in Microsoft Office functions such as Word, Excel, Outlook, email and the internet. Full current UK driving licence. The Trust is committed to building an equal, diverse and inclusive workforce we encourage applications from a diverse range of suitably qualified candidates. Please let us know if you require any adjustments to make our recruitment process more accessible. Why work for us - benefits we offer: 25 days holiday plus Bank Holidays and Service related holiday (pro-rated for part time staff) Salary sacrifice benefits Life assurance Generous pension - company contribution 7%, employee contribution 3% Enhanced Sick Pay Flexible working policy Employee Assistance Programme Staff discounts Employee away days Enhanced pay for maternity and adoption leave Coaching Support with training and development to assist career progression Inclusive & supportive work atmosphere About us: We combine projects across Shropshire (including Telford & Wrekin) with advocacy and campaigning to restore nature and to engage people. We manage over 40 nature reserves and have almost 50 staff, 300 volunteers, and over 9000 members. We are an autonomous charity, but we are increasingly working collectively, to ensure that our local actions have a national impact and help to address global issues.
Apr 29, 2026
Full time
Farm Advisor Green Finance FINCH £13,034 and £17,378.67 (FTE £32,585 per annum) + 7% pension contribution Shrewsbury, Shropshire 8 Months Fixed Term Contract Part Time - 21 (0.6) - 28 hours (0.8) hours per week Closing date 12noon on 21st May 2026. Interviews will be held on 2nd June 2026. This is initially a fixed-term role, with the possibility of extension subject to the continued development, funding and success of the Land Management Advice Service We have secured funding from Natural England to explore how private finance and new farm based business opportunities can help reduce environmental pressures on the River Clun Special Area of Conservation (SAC) and inform a possible future Protected Site Strategy (PSS) for the area. This project is known as FINCH (Facilitating Investment in Natural Clun Habitats). What you will be doing: This exciting role involves managing the day-to-day delivery of the FINCH project, including developing and maintaining strong relationships with participating farmers and external consultants, and ensuring all work is delivered to agreed timescales, budgets and reporting standards. You will play a key role in facilitating learning and deepening understanding of emerging nature markets, engaging a wide range of audiences including farmers, landowners, colleagues and partners. A central aspect of the role is building and maintaining positive relationships with farmers and landowners to support wildlife friendly farming, habitat creation and maintenance and to encourage land use change where appropriate. You will also provide land management and farm advice, taking practical action across a range of settings to benefit different habitats including riparian corridors and river systems. Working collaboratively with colleagues, you will contribute to the ongoing development of Land Management Advisory Service, help identify and engage new clients and strengthen support for nature-friendly farming practices. You will also support the development and implementation of systems for evaluation and feedback from landowners and farm managers. In addition, the role involves delivering practical on-farm measures through third-party funding, supporting farm businesses to access government and environmental assurance schemes and undertaking farm surveys and whole-farm planning focused on the delivery of environmental goods. What you will bring: A degree in Agriculture or a related countryside discipline, or equivalent professional experience. Project management experience, with a track record of delivering projects to agreed timescales, budgets and outcomes. Experience providing agricultural advice and management support, including knowledge of Government grant schemes and emerging Nature Finance Markets. Experience in delivering environmental and wildlife sensitive farm surveys and whole farm management plans. Willingness to travel across the county to engage with farmers, landowners and colleagues as required. Excellent communication skills, supported by strong IT skills, including proficiency in Microsoft Office functions such as Word, Excel, Outlook, email and the internet. Full current UK driving licence. The Trust is committed to building an equal, diverse and inclusive workforce we encourage applications from a diverse range of suitably qualified candidates. Please let us know if you require any adjustments to make our recruitment process more accessible. Why work for us - benefits we offer: 25 days holiday plus Bank Holidays and Service related holiday (pro-rated for part time staff) Salary sacrifice benefits Life assurance Generous pension - company contribution 7%, employee contribution 3% Enhanced Sick Pay Flexible working policy Employee Assistance Programme Staff discounts Employee away days Enhanced pay for maternity and adoption leave Coaching Support with training and development to assist career progression Inclusive & supportive work atmosphere About us: We combine projects across Shropshire (including Telford & Wrekin) with advocacy and campaigning to restore nature and to engage people. We manage over 40 nature reserves and have almost 50 staff, 300 volunteers, and over 9000 members. We are an autonomous charity, but we are increasingly working collectively, to ensure that our local actions have a national impact and help to address global issues.
Our client is a leading manufacturing business based in Colchester. As the business continues to grow, they are looking to recruit an experienced and proactive IT Systems Coordinator to join their team. This is a hands-on, multi-faceted role supporting both infrastructure and business-critical applications. One of the key projects will be assisting the migration from the existing system (Intact IQ) to an alternative application (cloud based). This is not a people-management role. You'll work closely with our MSP and ERP implementation partner, with the opportunity to grow into greater systems ownership post go-live. Responsibilities: ERP Management Support the implementation partner and internal users during the rollout of a new cloud ERP system (Infor CSI) - e.g., requirements gathering, UAT coordination, training support and documentation Maintain and update system configuration and master data under guidance to support process improvements (raising change requests where appropriate IT Infrastructure Support Provide day-to-day IT support across servers, PCs, and core services; perform routine checks and basic administration (patching/user tasks) and escalate to the Managed Service Provider (MSP) for complex issues. Coordinate with the MSP for maintenance, upgrades, backups, security updates and incident resolution. Monitor network and connectivity (Cisco/Meraki) and log/escalate faults; assist with on-site troubleshooting. Business Systems & Applications Provide 1st/2nd line application support for Intact IQ and, as it is implemented, Infor CSI (user setup, triage, basic fixes, vendor escalation). Support key business applications such as SolidWorks (installation/licensing/helpdesk + escalation). Produce and maintain operational reports using SQL queries and existing reporting tools; support ad-hoc data extracts for the business. Work with stakeholders to capture requirements and improve processes, helping translate needs into tickets/configuration changes. Microsoft Office 365 Administration and support of Office 365, SharePoint Online, Teams, and the company Intranet. Development and support of business applications using Microsoft PowerApps. Automating tasks and processes using Excel Macros/Power Automate where applicable. Telephony & Communications Support day-to-day administration of 3CX (user setup, extensions, call routing changes) and escalate VOIP/network issues to MSP/provider as required. Requirements Manufacturing/distribution process understanding (order-to-cash, procure-to-pay, MRP basics, inventory/traceability) Experience supporting systems through the lifecycle (requirements capture, testing/UAT, training support, and BAU support) with the opportunity to take on more ownership over time. Strong understanding of Windows Server environments. Solid experience with Microsoft SQL Server (strong SQL query/report writing essential). Working knowledge of Office 365 administration and SharePoint. Experience developing or supporting PowerApps. Familiarity with 3CX phone system administration. Experience managing or collaborating with Managed Service Providers. Understanding of Meraki network devices (switches/APs). Strong Excel skills, including experience building or editing VBA Macros. Excellent communication skills - ability to translate technical issues for non-technical users. A proactive, self-starter who enjoys solving problems and improving systems. Strong time management and ability to prioritise in a busy environment. Infor CloudSuite Industrial (CSI) experience. Exposure to ERP implementations or go-live support (cutover/hyper care) is an advantage. Experience working with vendors/implementation partners is beneficial. Good change management skills. Benefits Salary- 40,000- 50,000 Profit related bonus scheme Free snacks and hot drinks Monthly staff meetings with free lunch 22 days of paid holiday plus bank holidays increasing to 25 days with service on-site parking Monday- Friday 07.30am- 16.30pm (office based) IND25
Apr 29, 2026
Full time
Our client is a leading manufacturing business based in Colchester. As the business continues to grow, they are looking to recruit an experienced and proactive IT Systems Coordinator to join their team. This is a hands-on, multi-faceted role supporting both infrastructure and business-critical applications. One of the key projects will be assisting the migration from the existing system (Intact IQ) to an alternative application (cloud based). This is not a people-management role. You'll work closely with our MSP and ERP implementation partner, with the opportunity to grow into greater systems ownership post go-live. Responsibilities: ERP Management Support the implementation partner and internal users during the rollout of a new cloud ERP system (Infor CSI) - e.g., requirements gathering, UAT coordination, training support and documentation Maintain and update system configuration and master data under guidance to support process improvements (raising change requests where appropriate IT Infrastructure Support Provide day-to-day IT support across servers, PCs, and core services; perform routine checks and basic administration (patching/user tasks) and escalate to the Managed Service Provider (MSP) for complex issues. Coordinate with the MSP for maintenance, upgrades, backups, security updates and incident resolution. Monitor network and connectivity (Cisco/Meraki) and log/escalate faults; assist with on-site troubleshooting. Business Systems & Applications Provide 1st/2nd line application support for Intact IQ and, as it is implemented, Infor CSI (user setup, triage, basic fixes, vendor escalation). Support key business applications such as SolidWorks (installation/licensing/helpdesk + escalation). Produce and maintain operational reports using SQL queries and existing reporting tools; support ad-hoc data extracts for the business. Work with stakeholders to capture requirements and improve processes, helping translate needs into tickets/configuration changes. Microsoft Office 365 Administration and support of Office 365, SharePoint Online, Teams, and the company Intranet. Development and support of business applications using Microsoft PowerApps. Automating tasks and processes using Excel Macros/Power Automate where applicable. Telephony & Communications Support day-to-day administration of 3CX (user setup, extensions, call routing changes) and escalate VOIP/network issues to MSP/provider as required. Requirements Manufacturing/distribution process understanding (order-to-cash, procure-to-pay, MRP basics, inventory/traceability) Experience supporting systems through the lifecycle (requirements capture, testing/UAT, training support, and BAU support) with the opportunity to take on more ownership over time. Strong understanding of Windows Server environments. Solid experience with Microsoft SQL Server (strong SQL query/report writing essential). Working knowledge of Office 365 administration and SharePoint. Experience developing or supporting PowerApps. Familiarity with 3CX phone system administration. Experience managing or collaborating with Managed Service Providers. Understanding of Meraki network devices (switches/APs). Strong Excel skills, including experience building or editing VBA Macros. Excellent communication skills - ability to translate technical issues for non-technical users. A proactive, self-starter who enjoys solving problems and improving systems. Strong time management and ability to prioritise in a busy environment. Infor CloudSuite Industrial (CSI) experience. Exposure to ERP implementations or go-live support (cutover/hyper care) is an advantage. Experience working with vendors/implementation partners is beneficial. Good change management skills. Benefits Salary- 40,000- 50,000 Profit related bonus scheme Free snacks and hot drinks Monthly staff meetings with free lunch 22 days of paid holiday plus bank holidays increasing to 25 days with service on-site parking Monday- Friday 07.30am- 16.30pm (office based) IND25
My client with a global reputation in the education sector based in Oxford, have an requirement for x2 IT Support Engineers to join on an initial 9 month contract with possible extensions thereafter. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role.
Apr 29, 2026
Contractor
My client with a global reputation in the education sector based in Oxford, have an requirement for x2 IT Support Engineers to join on an initial 9 month contract with possible extensions thereafter. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role.
To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23162 Job Title: Mandarin speaking Risk Control Officer - Banking (1-year FTC) The Skills You'll Need: Mandarin andEnglish fluent.Solid experience on ERM/ Operational risk management of European wide Commercial Bank Your New Salary: Competitive Depending on experience Hybrid: 4 days in the office, 1 day at home Start: ASAP Reports to: Head of Department Mandarin speaking Risk Control Officer - What You'll be Doing Each Day: Follow work plan to support the management of Enterprise Risk operations and reports. Assist Deputy Head / Head of department to lead HO ERM assessment and report. ORM Policies and Standards: Develop and maintain effective operational risk management policies and standards. OR Incident Management: Maintain the operational risk incident management and reporting framework, including operational risk root cause investigation, identification, assessment and countermeasures, and promotion of the risk-acceptance process. Risk Acceptance Process: Assist departments to identify and manage operational risk in their respective activities, escalating to Senior Management for risk-acceptance when required. Control Libraries: Establish and maintain centralised Control Libraries to ensure consistency in control descriptions and testing standards across the Bank. Process Mapping: Support the 1LoD in developing detailed process maps aligned with RCSAs to identify "single points of failure" and critical control points. Enhanced RCSA Rollout: Plan and facilitate RCSA workshops with 1LoD Departments to ensure development of risk profile, assessing all relevant risks, documenting and assessing controls including design and operating effectiveness, and where required document and agree appropriate action plans. 1LoD Risk Profiles: Support the development of comprehensive risk profiles for 1LoD teams, integrating RCSA results, loss data, and audit findings. Action Tracking: Rigorously challenge RCSA results and ensure all identified control gaps are closed via the formal tracking of management actions. KRI Development: Partner with the business to develop Key Risk Indicators (KRIs) that provide early warning signals of risk appetite breaches. Committee Support: Improve risk governance by supporting the running of the Risk and Compliance Committee (RCC), including support with collation high-quality paper production. Taxonomy Management: Maintain the Bank s ORM Taxonomy, ensuring risk events, causes, and impacts are clearly defined and consistently applied including 1st and 2nd line accountability for all risk types. Mandarin speaking Risk Control Officer - The Skills You'll Need to Succeed: Good knowledge of and working experience in operational risk management and enterprise risk management (ERM) (at least 3 years experience, with FRM/CFA certificate is preferable), including the ability to demonstrate and articulate risk skills and methodologies. Awareness of industry trends and best practices in risk management (particularly operational risk management but with a broad understanding of other ERM categories). Good understanding and implementation experience of the three lines of defense operating model Strong written and verbal communication skills in both English & Chinese language. Experience in preparing reports for executive-level committees (RCC/Board) Sound understanding of relevant regulatory requirements from PRA/FCA on risk and control management. Especially in relation to Operational Resilience and Third Party Risk Management Ability to deliver accurate and comprehensive risk reports, and to propose constructive, forward-looking and proportionate solutions and suggestions. Job status: 1-year fixed-term contract Start date: ASAP Working hours: 9am to 5pm Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
Apr 28, 2026
Contractor
To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23162 Job Title: Mandarin speaking Risk Control Officer - Banking (1-year FTC) The Skills You'll Need: Mandarin andEnglish fluent.Solid experience on ERM/ Operational risk management of European wide Commercial Bank Your New Salary: Competitive Depending on experience Hybrid: 4 days in the office, 1 day at home Start: ASAP Reports to: Head of Department Mandarin speaking Risk Control Officer - What You'll be Doing Each Day: Follow work plan to support the management of Enterprise Risk operations and reports. Assist Deputy Head / Head of department to lead HO ERM assessment and report. ORM Policies and Standards: Develop and maintain effective operational risk management policies and standards. OR Incident Management: Maintain the operational risk incident management and reporting framework, including operational risk root cause investigation, identification, assessment and countermeasures, and promotion of the risk-acceptance process. Risk Acceptance Process: Assist departments to identify and manage operational risk in their respective activities, escalating to Senior Management for risk-acceptance when required. Control Libraries: Establish and maintain centralised Control Libraries to ensure consistency in control descriptions and testing standards across the Bank. Process Mapping: Support the 1LoD in developing detailed process maps aligned with RCSAs to identify "single points of failure" and critical control points. Enhanced RCSA Rollout: Plan and facilitate RCSA workshops with 1LoD Departments to ensure development of risk profile, assessing all relevant risks, documenting and assessing controls including design and operating effectiveness, and where required document and agree appropriate action plans. 1LoD Risk Profiles: Support the development of comprehensive risk profiles for 1LoD teams, integrating RCSA results, loss data, and audit findings. Action Tracking: Rigorously challenge RCSA results and ensure all identified control gaps are closed via the formal tracking of management actions. KRI Development: Partner with the business to develop Key Risk Indicators (KRIs) that provide early warning signals of risk appetite breaches. Committee Support: Improve risk governance by supporting the running of the Risk and Compliance Committee (RCC), including support with collation high-quality paper production. Taxonomy Management: Maintain the Bank s ORM Taxonomy, ensuring risk events, causes, and impacts are clearly defined and consistently applied including 1st and 2nd line accountability for all risk types. Mandarin speaking Risk Control Officer - The Skills You'll Need to Succeed: Good knowledge of and working experience in operational risk management and enterprise risk management (ERM) (at least 3 years experience, with FRM/CFA certificate is preferable), including the ability to demonstrate and articulate risk skills and methodologies. Awareness of industry trends and best practices in risk management (particularly operational risk management but with a broad understanding of other ERM categories). Good understanding and implementation experience of the three lines of defense operating model Strong written and verbal communication skills in both English & Chinese language. Experience in preparing reports for executive-level committees (RCC/Board) Sound understanding of relevant regulatory requirements from PRA/FCA on risk and control management. Especially in relation to Operational Resilience and Third Party Risk Management Ability to deliver accurate and comprehensive risk reports, and to propose constructive, forward-looking and proportionate solutions and suggestions. Job status: 1-year fixed-term contract Start date: ASAP Working hours: 9am to 5pm Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
IT Support £29k; DN9; Mon-Fri afternoon shifts. This is a great position for an IT support engineer who is used to providing 1st and 2nd line support for all IT activities and actions, who has their own things to do in the mornings. Starting at 12noon to ensure the USA colleagues are supported promptly, you would be the only member of the IT department to work after 4.30pm. This is why the recruitment process will be rigorous to ensure we find the right person. The duties of the IT support engineer will include: Network Administration: Setting user permissions and roles to ensure appropriate access. Maintain user records and documentation. Setting up devices for users. Maintain the wireless infrastructure. Assist in managing the company s SharePoint assets. 1st/2nd line support: Logging support tickets on the IT help Desk for users. Responding to support tickets on the helpdesk. Resolving general IT issues on user devices onsite or remotely though support tools. Monitoring of backups. Support of the various applications used in the business (M365 and NetSuite). If you have at least 1 year in an active 1st and 2nd line support role along with relevant IT qualifications and an ability to communicate clearly, calmly and patiently, we would like to see your CV. Applications highlighting experience of Microsoft 365, SharePoint and NetSuite will be prioritised. Benefits of the IT support engineer include: Salary : £29,000 p/a. Afternoon hours: 12noon 9pm Mon to Thurs, finish at 8.30pm Friday. Work from home: Initially you will start in the office every day, working from home after 4.30pm. After completing 6 months training and probation, you will be given the option to work from home full time. Holidays: 25 plus stats (usually 8). Getting there: Not easily accessible on public transport due to location, but plenty of free onsite parking. The future: Solid and growing client base, full order book, stability and true career progression. Environment: A family-owned business, low turnover of staff and a positive environment . If you would like to apply, send a relevant up to date CV. Travail Employment Group is operating as an employment agency in this instance.
Apr 28, 2026
Full time
IT Support £29k; DN9; Mon-Fri afternoon shifts. This is a great position for an IT support engineer who is used to providing 1st and 2nd line support for all IT activities and actions, who has their own things to do in the mornings. Starting at 12noon to ensure the USA colleagues are supported promptly, you would be the only member of the IT department to work after 4.30pm. This is why the recruitment process will be rigorous to ensure we find the right person. The duties of the IT support engineer will include: Network Administration: Setting user permissions and roles to ensure appropriate access. Maintain user records and documentation. Setting up devices for users. Maintain the wireless infrastructure. Assist in managing the company s SharePoint assets. 1st/2nd line support: Logging support tickets on the IT help Desk for users. Responding to support tickets on the helpdesk. Resolving general IT issues on user devices onsite or remotely though support tools. Monitoring of backups. Support of the various applications used in the business (M365 and NetSuite). If you have at least 1 year in an active 1st and 2nd line support role along with relevant IT qualifications and an ability to communicate clearly, calmly and patiently, we would like to see your CV. Applications highlighting experience of Microsoft 365, SharePoint and NetSuite will be prioritised. Benefits of the IT support engineer include: Salary : £29,000 p/a. Afternoon hours: 12noon 9pm Mon to Thurs, finish at 8.30pm Friday. Work from home: Initially you will start in the office every day, working from home after 4.30pm. After completing 6 months training and probation, you will be given the option to work from home full time. Holidays: 25 plus stats (usually 8). Getting there: Not easily accessible on public transport due to location, but plenty of free onsite parking. The future: Solid and growing client base, full order book, stability and true career progression. Environment: A family-owned business, low turnover of staff and a positive environment . If you would like to apply, send a relevant up to date CV. Travail Employment Group is operating as an employment agency in this instance.
About the Role We are recruiting for an Early Education and Childcare Funding and Data Team Leader. This role is essential to helping our providers deliver sufficient, high quality, flexible and accessible early education and childcare for all families across the borough. Join our Early Education and Childcare Service as the Funding and Data Team Leader and play a key role in shaping a service that puts providers, families and children first. We are seeking a motivated and thoughtful leader to guide our Funding and Data Team, ensuring the funding and data systems that underpin early education and childcare are robust, fair and supportive. As our Funding and Data Team Leader you will lead a small team of committed colleagues who work closely with early education and childcare providers every day. You will oversee the administration of early years funding and grants, manage budgets and payment systems and ensure data is accurate, timely and meaningful. You will also help turn complex national funding requirements into clear, practical guidance that providers can understand and feel confident using. You will work in close partnership with colleagues across the Early Education and Childcare Service and internal and external stakeholders. Our priority is to support providers, ensuring they feel informed, listened to and supported, offering clear information, training and problem solving, alongside appropriate challenge, so they can focus on delivering high quality care and education for children. What we are looking for? Has proven experience working with early years funding, education or finance Brings strong financial and data analytical skills with careful attention to detail Understands the importance of accurate, timely funding for provider sustainability Enjoys working in partnership across teams and with providers Leads others in a supportive, nurturing and inclusive way Why join us? By joining Tower Hamlets, you are becoming part of a community that values inclusion, collaboration and excellence. We are committed to promoting equality, eliminating discrimination and ensuring every child has the best possible start in life. How to apply Please read the Job Description and Person Specification carefully before applying. In your personal statement, tell us about your experience and how your skills and approach align with this role. Remember to give clear examples, as without this we will be unable to score you against the criteria for shortlisting. Highlight your transferable skills. As part of our safer recruitment process, it is essential that you list your full employment history in your application. Applications that do not include a complete employment history will not be shortlisted. Deadline for applications is the 7th May. Interviews will be held over the 21st and 22nd May. If you have any questions about this role, please contact . If you need help completing the form or require an alternative format, for example large print, please contact .
Apr 28, 2026
Full time
About the Role We are recruiting for an Early Education and Childcare Funding and Data Team Leader. This role is essential to helping our providers deliver sufficient, high quality, flexible and accessible early education and childcare for all families across the borough. Join our Early Education and Childcare Service as the Funding and Data Team Leader and play a key role in shaping a service that puts providers, families and children first. We are seeking a motivated and thoughtful leader to guide our Funding and Data Team, ensuring the funding and data systems that underpin early education and childcare are robust, fair and supportive. As our Funding and Data Team Leader you will lead a small team of committed colleagues who work closely with early education and childcare providers every day. You will oversee the administration of early years funding and grants, manage budgets and payment systems and ensure data is accurate, timely and meaningful. You will also help turn complex national funding requirements into clear, practical guidance that providers can understand and feel confident using. You will work in close partnership with colleagues across the Early Education and Childcare Service and internal and external stakeholders. Our priority is to support providers, ensuring they feel informed, listened to and supported, offering clear information, training and problem solving, alongside appropriate challenge, so they can focus on delivering high quality care and education for children. What we are looking for? Has proven experience working with early years funding, education or finance Brings strong financial and data analytical skills with careful attention to detail Understands the importance of accurate, timely funding for provider sustainability Enjoys working in partnership across teams and with providers Leads others in a supportive, nurturing and inclusive way Why join us? By joining Tower Hamlets, you are becoming part of a community that values inclusion, collaboration and excellence. We are committed to promoting equality, eliminating discrimination and ensuring every child has the best possible start in life. How to apply Please read the Job Description and Person Specification carefully before applying. In your personal statement, tell us about your experience and how your skills and approach align with this role. Remember to give clear examples, as without this we will be unable to score you against the criteria for shortlisting. Highlight your transferable skills. As part of our safer recruitment process, it is essential that you list your full employment history in your application. Applications that do not include a complete employment history will not be shortlisted. Deadline for applications is the 7th May. Interviews will be held over the 21st and 22nd May. If you have any questions about this role, please contact . If you need help completing the form or require an alternative format, for example large print, please contact .
Croydon £28,000 - £32,000 DOE + Benefits Full Time, Permanent Site-Based A leading education technology provider supporting schools across the South East is seeking an Schools IT Support Engineer to join a well-established secondary school in Surrey. This Schools IT Support Engineer role offers the opportunity to work on-site within a modern, Microsoft-based environment, supporting the day-to-day running of IT systems that directly enable teaching and learning. As an Schools IT Support Engineer , you will act as the primary technical contact on-site, ensuring users receive fast, effective support while maintaining core infrastructure across the school. This is a hands-on, varied role within a progressive education IT setting, offering strong exposure to both support and infrastructure technologies. Key Responsibilities Act as the dedicated on-site IT Support Engineer , providing day-to-day technical support Deliver 1st/2nd line support across hardware, software and user issues Support Windows Server (2019/2022/2025) environments Manage Windows 11 devices and Microsoft 365 services Maintain wired and wireless networks, firewalls and filtering systems Support AV equipment and classroom technology Communicate clearly with users regarding issue resolution and updates Experience Required Experience in an Schools IT Support Engineer or similar technical support role within Education sector Strong knowledge of Windows 11 and Microsoft 365 Exposure to Windows Server environments (2019/2022) Understanding of networking fundamentals (LAN/WAN, Wi-Fi, firewalls) Experience supporting end-user devices and AV equipment Strong communication and customer service skills Must be commutable to Croydon on a daily basis Enhanced DBS or willingness to obtain If you're an Schools IT Support Engineer looking to continue your career within education/technology, this is a fantastic opportunity to join a supportive and forward-thinking environment. Apply today for immediate consideration.
Apr 28, 2026
Full time
Croydon £28,000 - £32,000 DOE + Benefits Full Time, Permanent Site-Based A leading education technology provider supporting schools across the South East is seeking an Schools IT Support Engineer to join a well-established secondary school in Surrey. This Schools IT Support Engineer role offers the opportunity to work on-site within a modern, Microsoft-based environment, supporting the day-to-day running of IT systems that directly enable teaching and learning. As an Schools IT Support Engineer , you will act as the primary technical contact on-site, ensuring users receive fast, effective support while maintaining core infrastructure across the school. This is a hands-on, varied role within a progressive education IT setting, offering strong exposure to both support and infrastructure technologies. Key Responsibilities Act as the dedicated on-site IT Support Engineer , providing day-to-day technical support Deliver 1st/2nd line support across hardware, software and user issues Support Windows Server (2019/2022/2025) environments Manage Windows 11 devices and Microsoft 365 services Maintain wired and wireless networks, firewalls and filtering systems Support AV equipment and classroom technology Communicate clearly with users regarding issue resolution and updates Experience Required Experience in an Schools IT Support Engineer or similar technical support role within Education sector Strong knowledge of Windows 11 and Microsoft 365 Exposure to Windows Server environments (2019/2022) Understanding of networking fundamentals (LAN/WAN, Wi-Fi, firewalls) Experience supporting end-user devices and AV equipment Strong communication and customer service skills Must be commutable to Croydon on a daily basis Enhanced DBS or willingness to obtain If you're an Schools IT Support Engineer looking to continue your career within education/technology, this is a fantastic opportunity to join a supportive and forward-thinking environment. Apply today for immediate consideration.
Service Designer £45,000 - £50,000 plus benefits Reports to: Lead Service Designer Directorate: Marketing, Fundraising & Engagement Contract: 12 month fixed-term contract Hours: Full time 35 hours per week (we would consider compressed hours) Location: Location Office-based with high flexibility (1-2 days per week in the office) Closing date: 03 May :55 Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Recruitment process: 1st stage will include a task related to the role followed by competecy and technical questions, 2nd stage will be a futher compatency based interview Interview date: w/c 18 May 2026 At Cancer Research UK, we exist to beat cancer. We are looking for a Service Design practitioner to join our team. The Service Design team collaborates cross-functionally to co-design new or improved services across the organisation. As a Service Designer you will connect and facilitate across disciplines to influence and advocate for evidence-based decisions, ensuring the balance between user experience and organisational outcomes is reflected in our service offerings. You may not have worked as a Service Designer before. What matters is a strong grasp of service design principles and a user centred,evidence based approach. What will I be doing? Lead and contribute to design work that helps inform organisational priorities, grounding recommendations in user needs and evidence Research, design and test end-to-end services, using user centred and evidence-based approaches Work in partnership with Business Owners, staff and communities across the charity to co-design new service models and value propositions, helping define how the organisation can organise itself to deliver them effectively Collaborate within cross functional teams (including UX, content design, business analysis and solution architecture,) to explore opportunities, create artefacts such as service blueprints, and prototype potential solutions. Contribute to clear decision making within delivery teams, supporting the successful delivery of service transformation initiatives. Deliver high quality user centred services, confidently testing, learning and iterating to improve outcomes Support Business Owners in scoping and delivering user-centred services, using design thinking alongside Agile and Lean principles to shape and influence decisions, inform priorities, and constructively challenge assumptions with evidence. Work with Business Owners to define and track success measures for services and propositions, supporting evidence based decision making and helping teams use performance data to iterate and improve what they deliver. Work as part of the service design capability to connect initiatives, helping ensure projects align and collectively deliver greater value. What are we looking for? Understanding of the role of service design in digital transformation, with the ability to clearly communicate ideas, influence thinking and engage a range of audiences. Experience of constructively challenging and influencing senior stakeholders, using evidence and user insight to build buy in. Strong problem solving skills, focused on user outcomes and service goals rather than technology solutions alone. User centred mindset, with the ability to balance user needs alongside system, operational and business constraints. Experience across service development and delivery, including planning, use case creation, user research, experience design, usability testing, and ongoing service optimisation for different audiences. Ability to question the status quo and contribute to beneficial process improvement. Comfortable working with the full range of service components, from user interactions across digital and non digital channels to backend processes and policy considerations. Collaborative and constructive working style, with experience working across boundaries in multidisciplinary teams. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
Apr 28, 2026
Full time
Service Designer £45,000 - £50,000 plus benefits Reports to: Lead Service Designer Directorate: Marketing, Fundraising & Engagement Contract: 12 month fixed-term contract Hours: Full time 35 hours per week (we would consider compressed hours) Location: Location Office-based with high flexibility (1-2 days per week in the office) Closing date: 03 May :55 Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Recruitment process: 1st stage will include a task related to the role followed by competecy and technical questions, 2nd stage will be a futher compatency based interview Interview date: w/c 18 May 2026 At Cancer Research UK, we exist to beat cancer. We are looking for a Service Design practitioner to join our team. The Service Design team collaborates cross-functionally to co-design new or improved services across the organisation. As a Service Designer you will connect and facilitate across disciplines to influence and advocate for evidence-based decisions, ensuring the balance between user experience and organisational outcomes is reflected in our service offerings. You may not have worked as a Service Designer before. What matters is a strong grasp of service design principles and a user centred,evidence based approach. What will I be doing? Lead and contribute to design work that helps inform organisational priorities, grounding recommendations in user needs and evidence Research, design and test end-to-end services, using user centred and evidence-based approaches Work in partnership with Business Owners, staff and communities across the charity to co-design new service models and value propositions, helping define how the organisation can organise itself to deliver them effectively Collaborate within cross functional teams (including UX, content design, business analysis and solution architecture,) to explore opportunities, create artefacts such as service blueprints, and prototype potential solutions. Contribute to clear decision making within delivery teams, supporting the successful delivery of service transformation initiatives. Deliver high quality user centred services, confidently testing, learning and iterating to improve outcomes Support Business Owners in scoping and delivering user-centred services, using design thinking alongside Agile and Lean principles to shape and influence decisions, inform priorities, and constructively challenge assumptions with evidence. Work with Business Owners to define and track success measures for services and propositions, supporting evidence based decision making and helping teams use performance data to iterate and improve what they deliver. Work as part of the service design capability to connect initiatives, helping ensure projects align and collectively deliver greater value. What are we looking for? Understanding of the role of service design in digital transformation, with the ability to clearly communicate ideas, influence thinking and engage a range of audiences. Experience of constructively challenging and influencing senior stakeholders, using evidence and user insight to build buy in. Strong problem solving skills, focused on user outcomes and service goals rather than technology solutions alone. User centred mindset, with the ability to balance user needs alongside system, operational and business constraints. Experience across service development and delivery, including planning, use case creation, user research, experience design, usability testing, and ongoing service optimisation for different audiences. Ability to question the status quo and contribute to beneficial process improvement. Comfortable working with the full range of service components, from user interactions across digital and non digital channels to backend processes and policy considerations. Collaborative and constructive working style, with experience working across boundaries in multidisciplinary teams. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
Service Desk Analyst Location: Belfast Salary: £28,000 - £30,000 Type: Permanent We are working with a well-established Belfast-based organisation seeking a Service Desk Analyst to join their internal IT team. This is an excellent opportunity for an IT support professional looking to develop their career in a structured service desk environment supporting a wide range of users and technologies. The Role You will be responsible for providing 1st and 2nd line IT support , ensuring incidents and service requests are resolved efficiently while maintaining high service standards across the business. Key responsibilities include: Providing technical support for Windows operating systems and end-user devices Managing and resolving service desk tickets within agreed SLAs Supporting Microsoft 365 and Azure AD administration Managing user accounts and permissions within Active Directory Troubleshooting hardware, software, and connectivity issues Liaising with third-party IT suppliers and vendors Assisting with problem analysis and incident resolution Supporting the wider IT team with infrastructure and service improvements The Ideal Candidate Minimum 2 years' experience in an IT Service Desk or IT Support role Experience supporting Windows OS environments Strong knowledge of Active Directory Experience administering Microsoft 365 / Office 365 Exposure to Azure AD / Entra ID Experience working in a structured service desk environment with ticketing systems Ability to troubleshoot and resolve IT issues efficiently Some knowledge of networking technologies Full driving licence and access to transport Desirable (Not Essential) ITIL certification Experience with ServiceNow or other service desk platforms Exposure to Cisco Unified Communications / telephony systems Why Apply? Join a well-established organisation with a supportive IT team Opportunity to develop your technical skillset Exposure to a modern Microsoft technology stack Clear opportunities for career development To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided, or contact Daire O'Connor at MCS Group: ? ? Even if this position isn't right for you, MCS Group may have others that are. Visit our website for a view of all current opportunities.
Apr 28, 2026
Full time
Service Desk Analyst Location: Belfast Salary: £28,000 - £30,000 Type: Permanent We are working with a well-established Belfast-based organisation seeking a Service Desk Analyst to join their internal IT team. This is an excellent opportunity for an IT support professional looking to develop their career in a structured service desk environment supporting a wide range of users and technologies. The Role You will be responsible for providing 1st and 2nd line IT support , ensuring incidents and service requests are resolved efficiently while maintaining high service standards across the business. Key responsibilities include: Providing technical support for Windows operating systems and end-user devices Managing and resolving service desk tickets within agreed SLAs Supporting Microsoft 365 and Azure AD administration Managing user accounts and permissions within Active Directory Troubleshooting hardware, software, and connectivity issues Liaising with third-party IT suppliers and vendors Assisting with problem analysis and incident resolution Supporting the wider IT team with infrastructure and service improvements The Ideal Candidate Minimum 2 years' experience in an IT Service Desk or IT Support role Experience supporting Windows OS environments Strong knowledge of Active Directory Experience administering Microsoft 365 / Office 365 Exposure to Azure AD / Entra ID Experience working in a structured service desk environment with ticketing systems Ability to troubleshoot and resolve IT issues efficiently Some knowledge of networking technologies Full driving licence and access to transport Desirable (Not Essential) ITIL certification Experience with ServiceNow or other service desk platforms Exposure to Cisco Unified Communications / telephony systems Why Apply? Join a well-established organisation with a supportive IT team Opportunity to develop your technical skillset Exposure to a modern Microsoft technology stack Clear opportunities for career development To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided, or contact Daire O'Connor at MCS Group: ? ? Even if this position isn't right for you, MCS Group may have others that are. Visit our website for a view of all current opportunities.
UK RESIDENTIAL WELFARE MANAGER Title: Welfare Manager (Residential) Job Type: Residential, Full-Time Reports to: Centre Director Dates: June 22nd to August 1st 2026 (Possibility of extension in some centres) Country: United Kingdom Locations: London King's, London Uxbridge, Reading, Guildford, Worcester, Dover, Oxford, Edinburgh MISSION STATEMENT Move Language Ahead is committed to providing industry leading safe, educational, and cultural programmes to students from around the world. Students, families, and agents from around the world have chosen MLA for the quality of our language courses, for the established trust of our brand, and for the meticulous attention to detail in our packages. The MLA formula for a summer centre is a unique blend of many full-day and half-day excursions, an amazing activity programme and specialised language path. In this way we have broken the barriers of the traditional summer language course. MLA WELFARE AND SAFEGUARDING STATEMENT MLA is committed to the welfare and safeguarding of children, young people and adults at risk. All students should expect to feel safe within all areas of our seasonal programme. The primary concern at all times is the interests and safety of each student and the organisation takes all reasonable steps to protect children from harm, discrimination or degrading treatment and to uphold their rights. MLA staff working with young learners will all go through our safer recruitment process including online or face-to-face interviews, record checks of references and background checks, in line with the country's regulations, to ensure they are able to work with young people, provide evidence of qualifications and work experience as part of the process and according to our Safeguarding Policy, Preventing Sexual Harassment and Prevent Policy. POSITION OVERVIEW Responsible for the care, safeguarding and welfare of students. Full-time summer employment from mid-June - mid-August Responsible for all aspects of the ESL summer camp programming, including off-campus excursions and on-campus activities Represent MLA values Reports to Centre Director and Operations Manager 6 working days per week 1 day off per week Residential employment includes all meals and accommodation Possibility of extension in some centres (starting in June and/or finishing mid-August). The MLA Welfare Manager is a senior position, and the successful candidate will be a member of the school's management structure. You will be responsible for the care, safeguarding and welfare of students at MLA Summer Centre and comply with the Safeguarding Policy. You would need to liaise with others on campus to ensure that any concerns or dangers are highlighted and avoided. This position is required to reside on campus in company-provided housing and monitor the safety and well-being of international high school students attending our cultural immersion programme. Your role is about filling with joy a diverse multicultural exchange and make a lasting impact on the lives of international students. WMs are also responsible for communicating with the Centre Director and Group Leaders, as well as the venue. Summer centres are very busy places and there may be duties to perform in addition to those detailed here. REQUIREMENTS Essential Must have a UK passport/right to work in the UK, and a valid DBS (England & Wales) or PVG (Scotland). If you're based outside the UK, also a Criminal Record Check from your country of residence. Proven suitability to work with students under 18: at least 2 references. Be proficient in the use of IT. Desirable Summer School experience in the UK or in Ireland. Prior work experience as a manager. First Aid certification or willingness to obtain. Previous experience in a welfare, pastoral care, safeguarding, or student support role. Practical experience of safeguarding and child protection. Volunteering experience. Involvement in active groups (e.g. scouts, trekking, sports, etc). PERSON SPECIFICATION Ability to develop positive relationships with students, earning their trust whilst maintaining proper professional boundaries. Ability to establish excellent relationships with our clients and service providers, especially the Group Leaders bringing students from abroad. Ability to manage sensitive and confidential issues with professionalism and discretion. Excellent communication and interpersonal skills. Calm, resilient, and confident decision-making under pressure. Strong organisational and record-keeping skills. Ability to work flexibly, including evenings, weekends, and on-call duties. Willingness to undergo enhanced safeguarding checks. Team player. Ability to provide safety and welfare assistance to students. Excellent communication skills (verbal, written and interpersonal). Display absolute commitment to the highest standards of professional behaviour. Positive outlook. Enthusiasm and creativity. Ability to work long hours in a high-pressure environment. Passion for working with youth. Flexibility and adaptability. Ability to multi-task. Attention to detail. Aptitude to effectively use Microsoft Word and Excel. Ability to be pleasant, polite, and cooperative. SCHEDULE As a Welfare Manager, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. KEY POSITION ACCOUNTABILITIES Complete all required, paid training/induction meetings prior to and during the programme. Review itineraries and become knowledgeable with all aspects of the programme. Complete risk assessments. Lead the delivery of high-quality welfare and pastoral support for all junior students. Act as a primary point of contact for student welfare concerns, including homesickness, wellbeing issues, and behavioural matters. Ensure students feel safe, supported, and respected throughout their stay. Monitor student wellbeing and take proactive steps to address emerging issues. Implement and uphold MLA safeguarding and child protection policies at centre level. Receive, record, and respond to safeguarding concerns in line with MLA procedures. Support the implementation of health & safety procedures related to student welfare. Oversee student medical information, medication procedures, and welfare-related risk assessments. Respond to accidents, incidents, and emergencies involving students, ensuring appropriate follow-up and documentation. Liaise with the Centre Manager and Head Office Safeguarding Team regarding serious or complex cases. Ensure all safeguarding records are accurate, confidential, and securely maintained. Use the MLA software effectively. Maintain a clean, organised and professional Centre Office. Attend meetings with Group Leaders and MLA Managers. Be sensitive to staff needs and feedback, and ensure they are being heard and addressed. Promote the welfare of students and adhere to, and comply with the Safeguarding Policy. TRAINING & CPD Complete all required pre-employment training. Attend the in-person induction training and take an active part in discussions. Read and understand MLA policies sent during the recruitment process. Read, understand and adhere to the guidelines set out in your Handbook. Be open to feedback during appraisals and set your own developmental goals for you to work on during your time with MLA. Request guidance on and actively seek professional development to improve your skills. Work with the MLA Management Team in designing necessary on-site training. Carry out inductions and training for Activity Leaders. Carry out two staff appraisals in line with the MLA guidelines. ADMINISTRATIVE DUTIES Maintain accurate lists of students' medical needs, histories, and dietary requirements. Maintain the MLA software files with detailed housing, dining, and facilities usage. Support the Centre Admin in the reporting of campus damages. Oversee the maintenance requests by group leaders and students and ensure they are communicated and completed by the campus partners. Complete all Risk Assessments. Maintain the Centre Noticeboard providing accurate information and announcements to Group Leaders and students. Attend regular staff meetings to maintain good communication and positive morale. SAFEGUARDING & WELFARE Promoting the welfare of students and adhere to, and comply with the Safeguarding Policy. Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively. Assist the Centre Director and Welfare Manager with communicating to staff and guests site-specific emergency evacuation and preparedness plans. Maintain 24-hour on-call emergency assistance for the centre. . click apply for full job details
Apr 27, 2026
Full time
UK RESIDENTIAL WELFARE MANAGER Title: Welfare Manager (Residential) Job Type: Residential, Full-Time Reports to: Centre Director Dates: June 22nd to August 1st 2026 (Possibility of extension in some centres) Country: United Kingdom Locations: London King's, London Uxbridge, Reading, Guildford, Worcester, Dover, Oxford, Edinburgh MISSION STATEMENT Move Language Ahead is committed to providing industry leading safe, educational, and cultural programmes to students from around the world. Students, families, and agents from around the world have chosen MLA for the quality of our language courses, for the established trust of our brand, and for the meticulous attention to detail in our packages. The MLA formula for a summer centre is a unique blend of many full-day and half-day excursions, an amazing activity programme and specialised language path. In this way we have broken the barriers of the traditional summer language course. MLA WELFARE AND SAFEGUARDING STATEMENT MLA is committed to the welfare and safeguarding of children, young people and adults at risk. All students should expect to feel safe within all areas of our seasonal programme. The primary concern at all times is the interests and safety of each student and the organisation takes all reasonable steps to protect children from harm, discrimination or degrading treatment and to uphold their rights. MLA staff working with young learners will all go through our safer recruitment process including online or face-to-face interviews, record checks of references and background checks, in line with the country's regulations, to ensure they are able to work with young people, provide evidence of qualifications and work experience as part of the process and according to our Safeguarding Policy, Preventing Sexual Harassment and Prevent Policy. POSITION OVERVIEW Responsible for the care, safeguarding and welfare of students. Full-time summer employment from mid-June - mid-August Responsible for all aspects of the ESL summer camp programming, including off-campus excursions and on-campus activities Represent MLA values Reports to Centre Director and Operations Manager 6 working days per week 1 day off per week Residential employment includes all meals and accommodation Possibility of extension in some centres (starting in June and/or finishing mid-August). The MLA Welfare Manager is a senior position, and the successful candidate will be a member of the school's management structure. You will be responsible for the care, safeguarding and welfare of students at MLA Summer Centre and comply with the Safeguarding Policy. You would need to liaise with others on campus to ensure that any concerns or dangers are highlighted and avoided. This position is required to reside on campus in company-provided housing and monitor the safety and well-being of international high school students attending our cultural immersion programme. Your role is about filling with joy a diverse multicultural exchange and make a lasting impact on the lives of international students. WMs are also responsible for communicating with the Centre Director and Group Leaders, as well as the venue. Summer centres are very busy places and there may be duties to perform in addition to those detailed here. REQUIREMENTS Essential Must have a UK passport/right to work in the UK, and a valid DBS (England & Wales) or PVG (Scotland). If you're based outside the UK, also a Criminal Record Check from your country of residence. Proven suitability to work with students under 18: at least 2 references. Be proficient in the use of IT. Desirable Summer School experience in the UK or in Ireland. Prior work experience as a manager. First Aid certification or willingness to obtain. Previous experience in a welfare, pastoral care, safeguarding, or student support role. Practical experience of safeguarding and child protection. Volunteering experience. Involvement in active groups (e.g. scouts, trekking, sports, etc). PERSON SPECIFICATION Ability to develop positive relationships with students, earning their trust whilst maintaining proper professional boundaries. Ability to establish excellent relationships with our clients and service providers, especially the Group Leaders bringing students from abroad. Ability to manage sensitive and confidential issues with professionalism and discretion. Excellent communication and interpersonal skills. Calm, resilient, and confident decision-making under pressure. Strong organisational and record-keeping skills. Ability to work flexibly, including evenings, weekends, and on-call duties. Willingness to undergo enhanced safeguarding checks. Team player. Ability to provide safety and welfare assistance to students. Excellent communication skills (verbal, written and interpersonal). Display absolute commitment to the highest standards of professional behaviour. Positive outlook. Enthusiasm and creativity. Ability to work long hours in a high-pressure environment. Passion for working with youth. Flexibility and adaptability. Ability to multi-task. Attention to detail. Aptitude to effectively use Microsoft Word and Excel. Ability to be pleasant, polite, and cooperative. SCHEDULE As a Welfare Manager, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. KEY POSITION ACCOUNTABILITIES Complete all required, paid training/induction meetings prior to and during the programme. Review itineraries and become knowledgeable with all aspects of the programme. Complete risk assessments. Lead the delivery of high-quality welfare and pastoral support for all junior students. Act as a primary point of contact for student welfare concerns, including homesickness, wellbeing issues, and behavioural matters. Ensure students feel safe, supported, and respected throughout their stay. Monitor student wellbeing and take proactive steps to address emerging issues. Implement and uphold MLA safeguarding and child protection policies at centre level. Receive, record, and respond to safeguarding concerns in line with MLA procedures. Support the implementation of health & safety procedures related to student welfare. Oversee student medical information, medication procedures, and welfare-related risk assessments. Respond to accidents, incidents, and emergencies involving students, ensuring appropriate follow-up and documentation. Liaise with the Centre Manager and Head Office Safeguarding Team regarding serious or complex cases. Ensure all safeguarding records are accurate, confidential, and securely maintained. Use the MLA software effectively. Maintain a clean, organised and professional Centre Office. Attend meetings with Group Leaders and MLA Managers. Be sensitive to staff needs and feedback, and ensure they are being heard and addressed. Promote the welfare of students and adhere to, and comply with the Safeguarding Policy. TRAINING & CPD Complete all required pre-employment training. Attend the in-person induction training and take an active part in discussions. Read and understand MLA policies sent during the recruitment process. Read, understand and adhere to the guidelines set out in your Handbook. Be open to feedback during appraisals and set your own developmental goals for you to work on during your time with MLA. Request guidance on and actively seek professional development to improve your skills. Work with the MLA Management Team in designing necessary on-site training. Carry out inductions and training for Activity Leaders. Carry out two staff appraisals in line with the MLA guidelines. ADMINISTRATIVE DUTIES Maintain accurate lists of students' medical needs, histories, and dietary requirements. Maintain the MLA software files with detailed housing, dining, and facilities usage. Support the Centre Admin in the reporting of campus damages. Oversee the maintenance requests by group leaders and students and ensure they are communicated and completed by the campus partners. Complete all Risk Assessments. Maintain the Centre Noticeboard providing accurate information and announcements to Group Leaders and students. Attend regular staff meetings to maintain good communication and positive morale. SAFEGUARDING & WELFARE Promoting the welfare of students and adhere to, and comply with the Safeguarding Policy. Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively. Assist the Centre Director and Welfare Manager with communicating to staff and guests site-specific emergency evacuation and preparedness plans. Maintain 24-hour on-call emergency assistance for the centre. . click apply for full job details
Is this you? Are you ready to take the lead in supporting early education and childcare providers from behind the scenes in a way that really makes a difference? Ready to bring your funding, finance and data expertise to support Tower Hamlets in meeting its statutory duties and ambitions for young children and families? If so, Tower Hamlets has an exciting opportunity for you. Our dynamic and caring Early Education and Childcare Service is looking for an exceptional individual to lead our Funding and Data Team. This role is essential to helping our providers deliver sufficient, high quality, flexible and accessible early education and childcare for all families across the borough. About the role Join our Early Education and Childcare Service as the Funding and Data Team Leader and play a key role in shaping a service that puts providers, families and children first. We are seeking a motivated and thoughtful leader to guide our Funding and Data Team, ensuring the funding and data systems that underpin early education and childcare are robust, fair and supportive. While your role will carry responsibility for data, sufficiency, finance, funding and compliance, it is also about partnership, trust and working together across the service. As our Funding and Data Team Leader, you will lead a small team of committed colleagues who work closely with early education and childcare providers every day. You will oversee the administration of early years funding and grants, manage budgets and payment systems and ensure data is accurate, timely and meaningful. Just as importantly, you will help turn complex national funding requirements into clear, practical guidance that providers can understand and feel confident using. You will work in close partnership with colleagues across the Early Education and Childcare Service and internal and external stakeholders. We recognise that every role within the service is important and that strong collaboration is what enables us to do our best work. Our clear priority is to support our Early Education and Childcare providers. You will play a central role in ensuring providers feel informed, listened to and supported, offering clear information, training and problem solving, alongside appropriate challenge, so they can focus on delivering high quality care and education for children. What we are looking for? We are looking for a collaborative leader who understands that strong funding and data systems are there to support people, not create barriers. You will be someone who: Has proven experience working with early years funding, education or finance Brings strong financial and data analytical skills with careful attention to detail Understands the importance of accurate, timely funding for provider sustainability Enjoys working in partnership across teams and with providers Leads others in a supportive, nurturing and inclusive way You will be confident working with complex information, but approachable and clear in how you communicate. You will value teamwork, shared problem solving and continuous improvement, and be motivated by making a positive difference through your work. Your role will involve not just leading systems and processes, but also helping create a culture where providers feel supported, colleagues feel valued and children benefit from strong, stable early education and childcare provision. Why join us? By joining Tower Hamlets, you are becoming part of a community that values inclusion, collaboration and excellence. We are committed to promoting equality, eliminating discrimination and ensuring every child has the best possible start in life. Our vision for the borough is that people are aspirational, independent and have equal access to opportunity. We are proud of our diverse communities and want colleagues who live our TOWER values of Together, Open, Willing, Excellent and Respect in their everyday work. If you are passionate about supporting Early Education and Childcare providers and want to play a key role in shaping a service that works in partnership and with care, we would love to hear from you! Deadline for applications is the 7th May 2026. Interviews will be held over the 21st May and 22nd May 2026. About Tower Hamlets Tower Hamlets is a truly unique borough at the heart of London - a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people's lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them. Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace - it's a hub for collaboration, innovation and community, designed to bring out the best in our people. As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values - Together, Open, Willing, Excellent and Respect - we are building a positive, inclusive culture where colleagues can thrive. At Tower Hamlets Council, you'll find exciting challenges, supportive colleagues, and the chance to shape one of London's most important and vibrant places. If you're looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.
Apr 27, 2026
Full time
Is this you? Are you ready to take the lead in supporting early education and childcare providers from behind the scenes in a way that really makes a difference? Ready to bring your funding, finance and data expertise to support Tower Hamlets in meeting its statutory duties and ambitions for young children and families? If so, Tower Hamlets has an exciting opportunity for you. Our dynamic and caring Early Education and Childcare Service is looking for an exceptional individual to lead our Funding and Data Team. This role is essential to helping our providers deliver sufficient, high quality, flexible and accessible early education and childcare for all families across the borough. About the role Join our Early Education and Childcare Service as the Funding and Data Team Leader and play a key role in shaping a service that puts providers, families and children first. We are seeking a motivated and thoughtful leader to guide our Funding and Data Team, ensuring the funding and data systems that underpin early education and childcare are robust, fair and supportive. While your role will carry responsibility for data, sufficiency, finance, funding and compliance, it is also about partnership, trust and working together across the service. As our Funding and Data Team Leader, you will lead a small team of committed colleagues who work closely with early education and childcare providers every day. You will oversee the administration of early years funding and grants, manage budgets and payment systems and ensure data is accurate, timely and meaningful. Just as importantly, you will help turn complex national funding requirements into clear, practical guidance that providers can understand and feel confident using. You will work in close partnership with colleagues across the Early Education and Childcare Service and internal and external stakeholders. We recognise that every role within the service is important and that strong collaboration is what enables us to do our best work. Our clear priority is to support our Early Education and Childcare providers. You will play a central role in ensuring providers feel informed, listened to and supported, offering clear information, training and problem solving, alongside appropriate challenge, so they can focus on delivering high quality care and education for children. What we are looking for? We are looking for a collaborative leader who understands that strong funding and data systems are there to support people, not create barriers. You will be someone who: Has proven experience working with early years funding, education or finance Brings strong financial and data analytical skills with careful attention to detail Understands the importance of accurate, timely funding for provider sustainability Enjoys working in partnership across teams and with providers Leads others in a supportive, nurturing and inclusive way You will be confident working with complex information, but approachable and clear in how you communicate. You will value teamwork, shared problem solving and continuous improvement, and be motivated by making a positive difference through your work. Your role will involve not just leading systems and processes, but also helping create a culture where providers feel supported, colleagues feel valued and children benefit from strong, stable early education and childcare provision. Why join us? By joining Tower Hamlets, you are becoming part of a community that values inclusion, collaboration and excellence. We are committed to promoting equality, eliminating discrimination and ensuring every child has the best possible start in life. Our vision for the borough is that people are aspirational, independent and have equal access to opportunity. We are proud of our diverse communities and want colleagues who live our TOWER values of Together, Open, Willing, Excellent and Respect in their everyday work. If you are passionate about supporting Early Education and Childcare providers and want to play a key role in shaping a service that works in partnership and with care, we would love to hear from you! Deadline for applications is the 7th May 2026. Interviews will be held over the 21st May and 22nd May 2026. About Tower Hamlets Tower Hamlets is a truly unique borough at the heart of London - a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people's lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them. Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace - it's a hub for collaboration, innovation and community, designed to bring out the best in our people. As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values - Together, Open, Willing, Excellent and Respect - we are building a positive, inclusive culture where colleagues can thrive. At Tower Hamlets Council, you'll find exciting challenges, supportive colleagues, and the chance to shape one of London's most important and vibrant places. If you're looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.
KIDWELLY TOWN COUNCIL - TOWN CLERK / RESPONSIBLE FINANCIAL OFFICER PART TIME 18.5 HOURS PER WEEK - £39,862 to £42,839 pa pro rata. (£19,931 to £21,420 pa) Pay review from 1st April Kidwelly is a small town in Carmarthenshire, West Wales, approximately 10 miles west of Llanelli. It lies above Carmarthen Bay, and as a coastal town, is ideally situated for touring the Pembrokeshire National Park, the Gower Peninsula and the Brecon Beacons. Today the town is a centre for tourism and retail, with historical attractions and beautiful countryside nearby, with the Town Council playing a major role in the management of the local natural resources. As a significant land owner in the area, the Town Council is responsible for the management of the Glan yr Afon Nature Reserve, the Kidwelly Quay and surrounding area, together with a substantial holding of land, which is leased to individuals as allotments and small holdings. As we continue our commitment to community well-being, we are pleased to announce an opportunity for a dedicated professional to join our busy Council as the Town Clerk & Responsible Financial Officer (RFO). The Council itself has 13 councillors together with four members of staff (in addition to the Clerk/RFO). It represents a population of nearly 4,000 residents and has a projected spend for 2026/27 of over £400,000. Working from the Town Council s offices, applicants must be able to demonstrate a dynamic skill set, with the capacity to think and act strategically, together with having experience of administrative management in a complex environment. You will need the ability to understand local government law and procedure, have sound financial knowledge and experience of staff line management. You will also need the capacity to successfully represent the Council in discussions with external bodies. Proficient Office IT skills are also required You will be answerable to the Council as a whole, acting as the principal advisor on all governance related matters to enable it to fulfil its statutory obligations. You will play a key role in advising on and supporting the formulation of policies and ensuring the effective implementation of the Council s decisions. You will also need to support four committees which undertake delegated work on behalf of the Full Council. This will require you to attend regular evening meetings and occasional weekends, when required. It is expected that you will have or will work towards an appropriate professional qualification (Certificate in Local Council Administration or equivalent). A commitment to pursue continuous professional development is also expected. The ability to speak Welsh is desirable, but not essential. To Apply If you believe you are a suitable candidate and are interested in working for Kidwelly Town Council, please click apply to visit our website, where you can find the full job description, person specification, and application form. CV's will not be accepted. CLOSING DATE: 23.59pm on Friday 22nd May 2026 Interviews for the shortlisted candidates will take place on Saturday 20th June Kidwelly Town Council is an Equal Opportunities Employer and welcomes applications from all sections of the community.
Apr 27, 2026
Full time
KIDWELLY TOWN COUNCIL - TOWN CLERK / RESPONSIBLE FINANCIAL OFFICER PART TIME 18.5 HOURS PER WEEK - £39,862 to £42,839 pa pro rata. (£19,931 to £21,420 pa) Pay review from 1st April Kidwelly is a small town in Carmarthenshire, West Wales, approximately 10 miles west of Llanelli. It lies above Carmarthen Bay, and as a coastal town, is ideally situated for touring the Pembrokeshire National Park, the Gower Peninsula and the Brecon Beacons. Today the town is a centre for tourism and retail, with historical attractions and beautiful countryside nearby, with the Town Council playing a major role in the management of the local natural resources. As a significant land owner in the area, the Town Council is responsible for the management of the Glan yr Afon Nature Reserve, the Kidwelly Quay and surrounding area, together with a substantial holding of land, which is leased to individuals as allotments and small holdings. As we continue our commitment to community well-being, we are pleased to announce an opportunity for a dedicated professional to join our busy Council as the Town Clerk & Responsible Financial Officer (RFO). The Council itself has 13 councillors together with four members of staff (in addition to the Clerk/RFO). It represents a population of nearly 4,000 residents and has a projected spend for 2026/27 of over £400,000. Working from the Town Council s offices, applicants must be able to demonstrate a dynamic skill set, with the capacity to think and act strategically, together with having experience of administrative management in a complex environment. You will need the ability to understand local government law and procedure, have sound financial knowledge and experience of staff line management. You will also need the capacity to successfully represent the Council in discussions with external bodies. Proficient Office IT skills are also required You will be answerable to the Council as a whole, acting as the principal advisor on all governance related matters to enable it to fulfil its statutory obligations. You will play a key role in advising on and supporting the formulation of policies and ensuring the effective implementation of the Council s decisions. You will also need to support four committees which undertake delegated work on behalf of the Full Council. This will require you to attend regular evening meetings and occasional weekends, when required. It is expected that you will have or will work towards an appropriate professional qualification (Certificate in Local Council Administration or equivalent). A commitment to pursue continuous professional development is also expected. The ability to speak Welsh is desirable, but not essential. To Apply If you believe you are a suitable candidate and are interested in working for Kidwelly Town Council, please click apply to visit our website, where you can find the full job description, person specification, and application form. CV's will not be accepted. CLOSING DATE: 23.59pm on Friday 22nd May 2026 Interviews for the shortlisted candidates will take place on Saturday 20th June Kidwelly Town Council is an Equal Opportunities Employer and welcomes applications from all sections of the community.
