Senior Business Analyst

  • Cathcart Technology
  • Apr 22, 2026
Full time Telecommunications Management

Job Description

Senior Business Analyst required to join a growing, product-led software business operating within a highly specialised domain. The organisation develops a complex platform used by well-known global clients and is continuing to invest in its product suite to support long-term growth and innovation.

In this role you'll take ownership of requirements, functional design, and solution definition, working closely with software developers in an agile environment to deliver meaningful product improvements.

The Company
This is a well-established but evolving software business delivering a niche platform to a global client base. The product sits at the core of customers' operations, supporting complex workflows, data management, and business-critical processes.

The organisation is part of a wider international software group, offering the stability and backing of a larger entity while maintaining the agility and close-knit feel of a specialist product team.

They are in a strong phase of growth and product investment, with a focus on enhancing platform capability, improving user experience, and scaling their technology to meet increasing demand. The environment is collaborative and pragmatic, with a strong emphasis on quality, clarity, and delivering tangible outcomes for customers.

With a remote-first culture and a relatively small, experienced team, you'll be joining a business where your input is visible, valued, and has a direct impact on how the product evolves.

The Role
You'll sit at the centre of product, development, and test, owning how requirements are discovered, defined, and translated into development-ready solutions.

This isn't a passive BA role. You'll be actively shaping how the system behaves - analysing workflows, refining user journeys, and working closely with software engineers throughout delivery to ensure solutions are clear, feasible, and aligned to product objectives.

You'll also play a key role in improving the user experience, leading feature-level reviews to identify inefficiencies and ensure workflows are intuitive and effective. Where needed, you'll bring ideas to life through wireframes or lightweight prototypes to support design discussions and alignment.

It's a role that requires both structure and collaboration, ideal for someone who enjoys working in detail but also influencing how products are designed and built.

Key Responsibilities
Lead requirements discovery across new features and system enhancements, translating business needs into clear functional designs
Produce high-quality documentation including functional requirements, workflows, and acceptance criteria
Work closely with software developers and testers in an agile environment to support delivery and resolve queries
Analyse existing system behaviour, data structures, and integrations to support accurate solution design
Lead feature-level UX reviews to validate workflows, identify inefficiencies, and refine proposed solutions
Produce wireframes or prototypes (e.g. Figma, Adobe XD or similar) to support solution design and stakeholder alignment
Support product discovery by turning feedback into structured problem statements and solution proposals
Act as a subject matter expert within the team, sharing knowledge and improving overall product understanding
Help drive consistency and best practice across analysis, improving how requirements are defined and delivered

About You
Strong experience as a Business Analyst within a software product environment is essential
Proven track record of working closely with software developers, understanding technical delivery and constraints
Solid knowledge of agile methodologies, with experience contributing across the full delivery lifecycle
Experience working on complex systems such as SaaS platforms, or other operationally critical software
Experience creating wireframes or prototypes using tools such as Figma, Adobe XD, or similar
Strong appreciation of UX and user workflows, with the ability to identify and drive improvements
Ability to translate business needs into structured, development-ready requirements and workflows
Comfortable analysing integrations, data flows, and system behaviour in detail
Strong communication skills, able to bridge the gap between technical and non-technical stakeholders
A structured, analytical mindset with the ability to work independently and take ownership

Why Join?
Take ownership of how a complex software platform evolves, with real input into solution design and delivery
Work closely with experienced developers in a genuinely collaborative, agile environment
Join a business with strong product-market fit and a growing global client base
Be part of a close-knit, remote-first team where your contribution is visible and valued
Opportunity to influence best practice and improve how analysis is delivered across the team
Backed by a larger global software group, offering both stability and long-term career opportunities

What's on Offer
This role is fully remote (UK-based) and offers a salary of 45,000 - 55,000 alongside a strong benefits package.

If you're a Business Analyst who enjoys working hands-on with software, collaborating closely with developers, and operating in an agile, product-focused environment, this is a genuinely strong opportunity to step into.

If this sounds of interest, please apply or reach out to Murray Simpson.

Cathcart Technology is acting as an Employment Agency in relation to this vacancy.