Our client is a long-established, family-run business with an excellent reputation for quality, service, and craftsmanship within the flooring industry, based in Caerphilly. The business has grown into a leading supplier of premium flooring solutions across the UK, supplying both retailers and builders' merchants nationwide. As they embark on a journey of growth, they are now looking for Customer Experience Manager to join their team. This is an office based role, looking after an established team of 5. The key responsibility for the customer experience manager, is to lead and develop the Customer experience team to provide an outstanding experience to all internal and external customers, responsible for proactive inbound and outbound call management, lead conversion & pipeline maintenance and efficient order management. The role will champion the customer experience, advocating for customers' needs within the organisationThis is a senior role that will sit within their Leadership Team Duties and responsibilities Drive proactive Inbound call management - using calls as sales opportunities and delivering quality service. Implement order management process that ensures accuracy, efficiency and timeliness Triage post sales issues and solve where able; escalate to Technical Services team where appropriate Drive proactive Outbound call management - engage with prescribed list of customers to drive remote customer relationship management Oversee opportunity management, ensuring accurate and timely pipeline updates feeding into sales and procurement forecasts. Support lead generation activities and drive high rates of conversion. Handle escalations and ensure timely, effective, resolution of customer issues Maintain strong remote customer relationships through phone, email, and digital channels. Ensure consistent communication standards across the team. Ensure high-quality data entry and CRM compliance. Provide day-to-day leadership, coaching, and support to the Customer Service team. Monitor performance, run team meetings, and provide training to drive continuous improvement. Foster a positive, collaborative, and customer-focused team environment. Support the creation of case studies by identifying suitable customer success stories and coordinating content gathering. Collaborate with other departments to address customer feedback and drive improvements Optimise processes and workflows to increase efficiency, consistency and service quality Requirements Strong communication skills, both written and verbal. High attention to detail with excellent administrative discipline. Strong organisational and time management skills in a fast-paced environment. Ability to coach, mentor, and motivate team members. Confident using CRM systems (Salesforce desirable) to manage pipelines and customer interactions. Analytical skills to interpret data, identify trends, and drive performance improvements. Customer-focused mindset with the ability to build rapport remotely. Problem-solving ability to identify issues and implement effective solutions. Benefits Salary- £40,000- £45,000 basic Private Healthcare Hours: 08:00-17:00, Monday to Friday, with a 60-minute lunch break. This role requires flexibility around working hours to meet the needs of customers, suppliers, and production schedules. Holiday allowance: 25 working days + bank holidays.
May 18, 2026
Full time
Our client is a long-established, family-run business with an excellent reputation for quality, service, and craftsmanship within the flooring industry, based in Caerphilly. The business has grown into a leading supplier of premium flooring solutions across the UK, supplying both retailers and builders' merchants nationwide. As they embark on a journey of growth, they are now looking for Customer Experience Manager to join their team. This is an office based role, looking after an established team of 5. The key responsibility for the customer experience manager, is to lead and develop the Customer experience team to provide an outstanding experience to all internal and external customers, responsible for proactive inbound and outbound call management, lead conversion & pipeline maintenance and efficient order management. The role will champion the customer experience, advocating for customers' needs within the organisationThis is a senior role that will sit within their Leadership Team Duties and responsibilities Drive proactive Inbound call management - using calls as sales opportunities and delivering quality service. Implement order management process that ensures accuracy, efficiency and timeliness Triage post sales issues and solve where able; escalate to Technical Services team where appropriate Drive proactive Outbound call management - engage with prescribed list of customers to drive remote customer relationship management Oversee opportunity management, ensuring accurate and timely pipeline updates feeding into sales and procurement forecasts. Support lead generation activities and drive high rates of conversion. Handle escalations and ensure timely, effective, resolution of customer issues Maintain strong remote customer relationships through phone, email, and digital channels. Ensure consistent communication standards across the team. Ensure high-quality data entry and CRM compliance. Provide day-to-day leadership, coaching, and support to the Customer Service team. Monitor performance, run team meetings, and provide training to drive continuous improvement. Foster a positive, collaborative, and customer-focused team environment. Support the creation of case studies by identifying suitable customer success stories and coordinating content gathering. Collaborate with other departments to address customer feedback and drive improvements Optimise processes and workflows to increase efficiency, consistency and service quality Requirements Strong communication skills, both written and verbal. High attention to detail with excellent administrative discipline. Strong organisational and time management skills in a fast-paced environment. Ability to coach, mentor, and motivate team members. Confident using CRM systems (Salesforce desirable) to manage pipelines and customer interactions. Analytical skills to interpret data, identify trends, and drive performance improvements. Customer-focused mindset with the ability to build rapport remotely. Problem-solving ability to identify issues and implement effective solutions. Benefits Salary- £40,000- £45,000 basic Private Healthcare Hours: 08:00-17:00, Monday to Friday, with a 60-minute lunch break. This role requires flexibility around working hours to meet the needs of customers, suppliers, and production schedules. Holiday allowance: 25 working days + bank holidays.
HR Manager Salary: 60,000 per annum Location: Piccadilly, London (with international group presence) Working Hours: Monday to Friday, 9:00 AM - 6:00 PM About the Group A prestigious, ultra-luxury hospitality and leisure group renowned for delivering world-class service, style, and elegance. With an exclusive portfolio that includes elite private members' clubs in London's Mayfair and New York's Upper East Side, alongside high-end artisanal food and beverage retail outlets. The Role As HR Manager, you will act as a trusted advisor to senior leaders and department heads across the estate. You will shape and implement HR strategies that enhance business performance while upholding signature service standards. Key Responsibilities Strategic Advisory: Provide pragmatic HR guidance to department leaders in line with luxury hospitality culture and UK employment law. Team Leadership: Deputise for the Group HR Manager, co-leading the HR team to deliver high-quality, commercially focused support. Employee Relations: Manage and resolve complex ER cases, ensuring fair, timely, and legally compliant investigations. Core HR Delivery: Oversee performance management, engagement initiatives, employee wellbeing, learning and development, and talent retention. Data & Systems: Optimise HRIS functionality, ensuring total data accuracy, GDPR compliance, confidentiality, and robust reporting. Metrics & Analytics: Produce and analyse people data to inform workforce planning, manage people costs, and drive data-backed decisions. Compliance & Mobility: Maintain absolute compliance across all HR policies, internal audits, global mobility, and international visa processes. What We Are Looking For Experience: Minimum 5+ years of HR experience, including time spent at a supervisory or advisory level. Sector Knowledge: Experience within luxury hospitality, high-end leisure, or premium customer service environments is strongly preferred. Systems Expertise: Essential experience managing HRIS platforms; specific experience with Dayforce is highly advantageous. Qualifications: CIPD Level 5 (completed or currently working towards) is highly desirable. Education: Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent practical experience). What We Offer 33 days of annual leave (including bank holidays). Private medical and dental insurance (BUPA). Monthly in-house wellbeing days (Masseuse, Reflexologist, and Chiropodist). Complimentary, freshly prepared meals during your working shift. Comprehensive Employee Assistance Programme (EAP). Exclusive online retail discounts via Edenred. Eyecare and glasses vouchers. 51638BR INDHRR The Portfolio Group are acting on behalf of our client in recruiting for this position.
May 18, 2026
Full time
HR Manager Salary: 60,000 per annum Location: Piccadilly, London (with international group presence) Working Hours: Monday to Friday, 9:00 AM - 6:00 PM About the Group A prestigious, ultra-luxury hospitality and leisure group renowned for delivering world-class service, style, and elegance. With an exclusive portfolio that includes elite private members' clubs in London's Mayfair and New York's Upper East Side, alongside high-end artisanal food and beverage retail outlets. The Role As HR Manager, you will act as a trusted advisor to senior leaders and department heads across the estate. You will shape and implement HR strategies that enhance business performance while upholding signature service standards. Key Responsibilities Strategic Advisory: Provide pragmatic HR guidance to department leaders in line with luxury hospitality culture and UK employment law. Team Leadership: Deputise for the Group HR Manager, co-leading the HR team to deliver high-quality, commercially focused support. Employee Relations: Manage and resolve complex ER cases, ensuring fair, timely, and legally compliant investigations. Core HR Delivery: Oversee performance management, engagement initiatives, employee wellbeing, learning and development, and talent retention. Data & Systems: Optimise HRIS functionality, ensuring total data accuracy, GDPR compliance, confidentiality, and robust reporting. Metrics & Analytics: Produce and analyse people data to inform workforce planning, manage people costs, and drive data-backed decisions. Compliance & Mobility: Maintain absolute compliance across all HR policies, internal audits, global mobility, and international visa processes. What We Are Looking For Experience: Minimum 5+ years of HR experience, including time spent at a supervisory or advisory level. Sector Knowledge: Experience within luxury hospitality, high-end leisure, or premium customer service environments is strongly preferred. Systems Expertise: Essential experience managing HRIS platforms; specific experience with Dayforce is highly advantageous. Qualifications: CIPD Level 5 (completed or currently working towards) is highly desirable. Education: Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent practical experience). What We Offer 33 days of annual leave (including bank holidays). Private medical and dental insurance (BUPA). Monthly in-house wellbeing days (Masseuse, Reflexologist, and Chiropodist). Complimentary, freshly prepared meals during your working shift. Comprehensive Employee Assistance Programme (EAP). Exclusive online retail discounts via Edenred. Eyecare and glasses vouchers. 51638BR INDHRR The Portfolio Group are acting on behalf of our client in recruiting for this position.
The Merchandise Planning Manager is a newly created strategic role responsible for establishing and embedding a best-in-class merchandise planning function. The role is to create a structured, data-led approach to demand forecasting, stock management, ranging, margin optimisation and promotional planning. Working closely with the Purchasing Director, Buying Team and Operations function, the role will introduce commercial discipline, improve visibility of forward demand, reduce stock risk and enhance availability across all key product categories. Duties will be include : Design and implement a merchandise planning framework and governance. Create an independent, data-led demand signal to support buying decisions. Align commercial plans with supply chain capability and inventory strategy. Improve forecast accuracy, stock turn, availability and working capital performance. Support strategic category reviews, promotional events and seasonal planning. Key responsibilities: Merchandise Planning Strategy. Define the structure, processes and outputs of the merchandise planning function. Establish planning cycles (e.g. annual, quarterly, promotional and seasonal). Introduce category planning templates and standardised reporting. Develop stock and intake frameworks aligned to financial and margin (commission) targets. Key skills required: Significant experience (5+ years) in merchandise planning, demand planning or commercial planning within multi-site and multi-channel retail, wholesale or buying group environments. Strong commercial acumen with understanding of margin, stock turn, availability and working capital drivers. Advanced analytical skills with strong Excel capability and experience using planning systems Experience building or reshaping planning processes within a growing organisation. Experience in building, leading and developing teams. Proven ability to influence senior stakeholders and operate cross-functionally and at all levels across a business. Experience working with buying and supply chain teams in a multi-category environment. Interested? Apply today with your CV and one of our experienced consultants will be in touch.
May 17, 2026
Full time
The Merchandise Planning Manager is a newly created strategic role responsible for establishing and embedding a best-in-class merchandise planning function. The role is to create a structured, data-led approach to demand forecasting, stock management, ranging, margin optimisation and promotional planning. Working closely with the Purchasing Director, Buying Team and Operations function, the role will introduce commercial discipline, improve visibility of forward demand, reduce stock risk and enhance availability across all key product categories. Duties will be include : Design and implement a merchandise planning framework and governance. Create an independent, data-led demand signal to support buying decisions. Align commercial plans with supply chain capability and inventory strategy. Improve forecast accuracy, stock turn, availability and working capital performance. Support strategic category reviews, promotional events and seasonal planning. Key responsibilities: Merchandise Planning Strategy. Define the structure, processes and outputs of the merchandise planning function. Establish planning cycles (e.g. annual, quarterly, promotional and seasonal). Introduce category planning templates and standardised reporting. Develop stock and intake frameworks aligned to financial and margin (commission) targets. Key skills required: Significant experience (5+ years) in merchandise planning, demand planning or commercial planning within multi-site and multi-channel retail, wholesale or buying group environments. Strong commercial acumen with understanding of margin, stock turn, availability and working capital drivers. Advanced analytical skills with strong Excel capability and experience using planning systems Experience building or reshaping planning processes within a growing organisation. Experience in building, leading and developing teams. Proven ability to influence senior stakeholders and operate cross-functionally and at all levels across a business. Experience working with buying and supply chain teams in a multi-category environment. Interested? Apply today with your CV and one of our experienced consultants will be in touch.
Looking for a senior HR role where you can genuinely influence strategy, drive transformation, and partner with leadership teams to shape the future of a growing organisation? We are working with a commercially focused and fast-evolving business looking to appoint an experienced Senior HR Business Partner into a key role within their People function. This is an opportunity to combine strategic influence with hands-on delivery, supporting leaders through growth, change, and organisational transformation. You will act as a trusted advisor to senior stakeholders across the business, translating commercial objectives into effective people strategies. This is a broad and impactful role, balancing strategic business partnering with operational HR leadership. Key benefits for a Senior HR Business Partner: 28 days annual leave + bank holidays Annual leave buy and sell scheme Enhanced pension scheme Discretionary annual bonus scheme (up to 10%) Life assurance up to 6 x base salary Health cash plan (upgrades available) Car salary sacrifice scheme Employee assistance program Retailer discounts platform Key responsibilities for a Senior HR Business Partner: Partner with senior leaders to deliver strategic people initiatives aligned to business goals Provide expert guidance on complex employee relations and organisational challenges Lead and support transformation, change management and restructuring activity Use workforce analytics and HR data to drive decision making and continuous improvement Support workforce planning, succession planning and talent development strategies Coach and mentor managers and people team colleagues to drive capability and performance Champion employee engagement, wellbeing and diversity initiatives Collaborate with Learning and Development teams to support leadership and management development Drive improvements across HR processes, systems and service delivery Act as a deputy for senior people leadership when required Ensure HR policies and practices remain compliant with current legislation and business needs Key requirements for a Senior HR Business Partner: Significant experience in a Senior HR/People Business Partner role CIPD Level 7 (or equivalent experience) Proven experience operating strategically while remaining hands-on and delivery-focused Excellent stakeholder management and influencing skills at senior leadership level Experience working within fast-paced, operational environments Strong understanding of UK Employment Law and HR best practices If this sounds like the right role for you, please apply now!
May 17, 2026
Full time
Looking for a senior HR role where you can genuinely influence strategy, drive transformation, and partner with leadership teams to shape the future of a growing organisation? We are working with a commercially focused and fast-evolving business looking to appoint an experienced Senior HR Business Partner into a key role within their People function. This is an opportunity to combine strategic influence with hands-on delivery, supporting leaders through growth, change, and organisational transformation. You will act as a trusted advisor to senior stakeholders across the business, translating commercial objectives into effective people strategies. This is a broad and impactful role, balancing strategic business partnering with operational HR leadership. Key benefits for a Senior HR Business Partner: 28 days annual leave + bank holidays Annual leave buy and sell scheme Enhanced pension scheme Discretionary annual bonus scheme (up to 10%) Life assurance up to 6 x base salary Health cash plan (upgrades available) Car salary sacrifice scheme Employee assistance program Retailer discounts platform Key responsibilities for a Senior HR Business Partner: Partner with senior leaders to deliver strategic people initiatives aligned to business goals Provide expert guidance on complex employee relations and organisational challenges Lead and support transformation, change management and restructuring activity Use workforce analytics and HR data to drive decision making and continuous improvement Support workforce planning, succession planning and talent development strategies Coach and mentor managers and people team colleagues to drive capability and performance Champion employee engagement, wellbeing and diversity initiatives Collaborate with Learning and Development teams to support leadership and management development Drive improvements across HR processes, systems and service delivery Act as a deputy for senior people leadership when required Ensure HR policies and practices remain compliant with current legislation and business needs Key requirements for a Senior HR Business Partner: Significant experience in a Senior HR/People Business Partner role CIPD Level 7 (or equivalent experience) Proven experience operating strategically while remaining hands-on and delivery-focused Excellent stakeholder management and influencing skills at senior leadership level Experience working within fast-paced, operational environments Strong understanding of UK Employment Law and HR best practices If this sounds like the right role for you, please apply now!
About the Role RG Setsquare is proud to be recruiting on behalf of a leading national facilities management and public services provider for an exciting and genuinely impactful position at a high-security custodial facility in Staffordshire. This is a rare opportunity for an experienced sustainability professional to take ownership of a site-level sustainability agenda within a complex, regulated FM environment. You will be the driving force behind environmental performance, climate resilience planning, and social value delivery at a nationally significant site - embedding green thinking into everyday operations. Our client is unable to be named at this stage of the process, but full details will be shared with shortlisted candidates. What we can tell you is that this is a well-established, values-led business with a genuine commitment to sustainability - and this role sits at the heart of that ambition. What You'll Be Doing Reporting into the site's senior leadership team, you will: Develop, maintain and implement the site's Sustainability Plan - including targeted action plans across energy, water and environmental performance Lead sustainability activity across FM services, driving innovation, behaviour change and responsible resource management Monitor and report performance against sustainability requirements, Government commitments and contract KPIs Maintain and support environmental management systems in line with ISO 14001 Identify opportunities for new technologies and approaches that improve sustainability outcomes and climate resilience Collect, analyse and report data across energy, water, waste, carbon and transport to drive continuous improvement Collaborate with internal and external stakeholders to reduce consumption, emissions and waste Support the delivery and reporting of social value initiatives, chairing onsite working groups and engaging with corporate social value teams What We're Looking For You'll be a strong match for this role if you bring: Proven experience in environmental or sustainability management - ideally within an FM, public services or government-contracted environment Solid knowledge of environmental compliance requirements and ISO 14001 systems A track record of successfully delivering sustainability or environmental improvement projects Familiarity with social value frameworks in Government procurement Strong analytical skills and confidence in producing clear, data-driven sustainability reports Excellent communication and stakeholder management skills - with the ability to influence and engage multidisciplinary teams Full UK driving licence Security Clearance Due to the nature of the site, this role requires HMPPS Enhanced Level 2 vetting. This process includes an enhanced DBS check, identity verification, three-year residency proof, full employment history verification, and criminal conviction checks. Candidates must be comfortable with this process prior to applying. What's on Offer In addition to a competitive salary of 52,000, the successful candidate will benefit from: 23 days annual leave + bank holidays, with the option to purchase up to 5 additional days Up to 6% contributory pension scheme Extensive learning and development - including 1,100+ internal courses, funded qualifications, apprenticeships and mentoring Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app and 24/7 virtual GP access 30% discount at leisure centres and discounts across 1,000+ retailers Paid volunteering day and charitable giving schemes An inclusive culture with active employee networks supporting LGBTQIA+ colleagues, women, parents, carers, veterans, people with disabilities, and more How to Apply To be considered, please submit your CV, clearly demonstrating your sustainability management experience. Shortlisted candidates will be contacted directly by our team and provided with full information about the client and site ahead of interview. RG Setsquare specialises in facilities management recruitment across the UK. We work with some of the most respected FM contractors and public sector clients in the country, placing professionals at every level. Apply now and take the next step in your sustainability career. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
May 17, 2026
Full time
About the Role RG Setsquare is proud to be recruiting on behalf of a leading national facilities management and public services provider for an exciting and genuinely impactful position at a high-security custodial facility in Staffordshire. This is a rare opportunity for an experienced sustainability professional to take ownership of a site-level sustainability agenda within a complex, regulated FM environment. You will be the driving force behind environmental performance, climate resilience planning, and social value delivery at a nationally significant site - embedding green thinking into everyday operations. Our client is unable to be named at this stage of the process, but full details will be shared with shortlisted candidates. What we can tell you is that this is a well-established, values-led business with a genuine commitment to sustainability - and this role sits at the heart of that ambition. What You'll Be Doing Reporting into the site's senior leadership team, you will: Develop, maintain and implement the site's Sustainability Plan - including targeted action plans across energy, water and environmental performance Lead sustainability activity across FM services, driving innovation, behaviour change and responsible resource management Monitor and report performance against sustainability requirements, Government commitments and contract KPIs Maintain and support environmental management systems in line with ISO 14001 Identify opportunities for new technologies and approaches that improve sustainability outcomes and climate resilience Collect, analyse and report data across energy, water, waste, carbon and transport to drive continuous improvement Collaborate with internal and external stakeholders to reduce consumption, emissions and waste Support the delivery and reporting of social value initiatives, chairing onsite working groups and engaging with corporate social value teams What We're Looking For You'll be a strong match for this role if you bring: Proven experience in environmental or sustainability management - ideally within an FM, public services or government-contracted environment Solid knowledge of environmental compliance requirements and ISO 14001 systems A track record of successfully delivering sustainability or environmental improvement projects Familiarity with social value frameworks in Government procurement Strong analytical skills and confidence in producing clear, data-driven sustainability reports Excellent communication and stakeholder management skills - with the ability to influence and engage multidisciplinary teams Full UK driving licence Security Clearance Due to the nature of the site, this role requires HMPPS Enhanced Level 2 vetting. This process includes an enhanced DBS check, identity verification, three-year residency proof, full employment history verification, and criminal conviction checks. Candidates must be comfortable with this process prior to applying. What's on Offer In addition to a competitive salary of 52,000, the successful candidate will benefit from: 23 days annual leave + bank holidays, with the option to purchase up to 5 additional days Up to 6% contributory pension scheme Extensive learning and development - including 1,100+ internal courses, funded qualifications, apprenticeships and mentoring Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app and 24/7 virtual GP access 30% discount at leisure centres and discounts across 1,000+ retailers Paid volunteering day and charitable giving schemes An inclusive culture with active employee networks supporting LGBTQIA+ colleagues, women, parents, carers, veterans, people with disabilities, and more How to Apply To be considered, please submit your CV, clearly demonstrating your sustainability management experience. Shortlisted candidates will be contacted directly by our team and provided with full information about the client and site ahead of interview. RG Setsquare specialises in facilities management recruitment across the UK. We work with some of the most respected FM contractors and public sector clients in the country, placing professionals at every level. Apply now and take the next step in your sustainability career. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Solus Accident Repair Centres
Birchanger, Hertfordshire
Overview We are searching for a Business Systems, Delivery & Change Manager to lead our business systems, digital platforms, and technology change portfolio. This senior technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery oversight, guiding cross-functional teams and suppliers to ensure that technology change is delivered safely, consistently, and effectively across the business. Responsibilities Define and own the strategic direction for business systems, ensuring alignment to Solus' technology roadmap and business goals. Prioritise the change portfolio, balancing strategic needs, operational risks, dependencies, and capacity. Make decisions on technology investments, supplier contracts, and commercial evaluations. Approve and govern system changes, ensuring security, architectural integrity and operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects and change activity, ensuring regulatory, audit and security requirements are fully met. Strategic Leadership: Build and deliver a long-term strategic roadmap for business systems, integrations, data flows, and platform evolution. Provide leadership across the delivery and change capability, setting expectations for quality, pace, and governance. Work closely with the CIO to ensure alignment between infrastructure, cloud, platforms, business applications and change. People Leadership & Team Development: Lead a multi-discipline function (Business Analysts, Change Leads, Delivery Leads, Systems SMEs) ensuring capability, performance, and progression. Develop team members through coaching, mentoring, training and succession planning. Create a high-trust, high-performance culture that empowers colleagues and encourages continuous improvement. Ensure the team manages documentation, processes and business knowledge to reduce key-person dependencies. Delivery & Change Ownership: Own the full lifecycle of technology change: intake, analysis, prioritisation, design assurance, delivery oversight, adoption, and benefits tracking. Ensure delivery teams follow agreed standards (Agile, hybrid, or waterfall where appropriate) with consistent governance. Oversee delivery risks, RAID management and cross-functional dependencies. Ensure systems changes are safe, secure, tested, and supported at go-live. Business Systems Management: Oversee the lifecycle of key business systems - including upgrades, vendor management, integrations, and enhancement roadmaps. Ensure systems are secure, resilient, and compliant, supported by well-maintained documentation and change records. Act as escalation point for system incidents, recurring issues, platform concerns and supplier escalations. Drive simplification, standardisation and rationalisation of systems to reduce complexity and improve user experience. Stakeholder Leadership: Build strong relationships with business leaders, operational managers, suppliers, and technology partners. Communicate complex technical and delivery topics clearly at senior level. Represent Technology at governance boards, steering groups, and executive forums. Financial Leadership: Manage budgets for systems, suppliers, licences, and delivery resources. Ensure cost-effective delivery and maximise value for money from suppliers and change activity. Qualifications Degree in IT, Technology, Business Management or related field. Strong evidence of leadership in technology delivery, business systems or change management. Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers and enterprise-scale change functions. Skills and experience Strong leadership capability: team leadership, coaching, performance management. Deep understanding of business systems, integrations, software delivery lifecycle, and enterprise change management. Ability to oversee complex delivery portfolios, balancing capacity, risk and value. Advanced stakeholder management and influencing skills across senior levels. Knowledge of technology strategy, architecture governance, and vendor management. Strong analytical, commercial and problem-solving skills. Experience managing multidisciplinary teams in fast-paced environments. Ability to constructively challenge, make decisive recommendations, and deliver difficult messages. Demonstrated ability to shape culture, drive behavioural change and embed new ways of working. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
May 17, 2026
Full time
Overview We are searching for a Business Systems, Delivery & Change Manager to lead our business systems, digital platforms, and technology change portfolio. This senior technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery oversight, guiding cross-functional teams and suppliers to ensure that technology change is delivered safely, consistently, and effectively across the business. Responsibilities Define and own the strategic direction for business systems, ensuring alignment to Solus' technology roadmap and business goals. Prioritise the change portfolio, balancing strategic needs, operational risks, dependencies, and capacity. Make decisions on technology investments, supplier contracts, and commercial evaluations. Approve and govern system changes, ensuring security, architectural integrity and operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects and change activity, ensuring regulatory, audit and security requirements are fully met. Strategic Leadership: Build and deliver a long-term strategic roadmap for business systems, integrations, data flows, and platform evolution. Provide leadership across the delivery and change capability, setting expectations for quality, pace, and governance. Work closely with the CIO to ensure alignment between infrastructure, cloud, platforms, business applications and change. People Leadership & Team Development: Lead a multi-discipline function (Business Analysts, Change Leads, Delivery Leads, Systems SMEs) ensuring capability, performance, and progression. Develop team members through coaching, mentoring, training and succession planning. Create a high-trust, high-performance culture that empowers colleagues and encourages continuous improvement. Ensure the team manages documentation, processes and business knowledge to reduce key-person dependencies. Delivery & Change Ownership: Own the full lifecycle of technology change: intake, analysis, prioritisation, design assurance, delivery oversight, adoption, and benefits tracking. Ensure delivery teams follow agreed standards (Agile, hybrid, or waterfall where appropriate) with consistent governance. Oversee delivery risks, RAID management and cross-functional dependencies. Ensure systems changes are safe, secure, tested, and supported at go-live. Business Systems Management: Oversee the lifecycle of key business systems - including upgrades, vendor management, integrations, and enhancement roadmaps. Ensure systems are secure, resilient, and compliant, supported by well-maintained documentation and change records. Act as escalation point for system incidents, recurring issues, platform concerns and supplier escalations. Drive simplification, standardisation and rationalisation of systems to reduce complexity and improve user experience. Stakeholder Leadership: Build strong relationships with business leaders, operational managers, suppliers, and technology partners. Communicate complex technical and delivery topics clearly at senior level. Represent Technology at governance boards, steering groups, and executive forums. Financial Leadership: Manage budgets for systems, suppliers, licences, and delivery resources. Ensure cost-effective delivery and maximise value for money from suppliers and change activity. Qualifications Degree in IT, Technology, Business Management or related field. Strong evidence of leadership in technology delivery, business systems or change management. Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers and enterprise-scale change functions. Skills and experience Strong leadership capability: team leadership, coaching, performance management. Deep understanding of business systems, integrations, software delivery lifecycle, and enterprise change management. Ability to oversee complex delivery portfolios, balancing capacity, risk and value. Advanced stakeholder management and influencing skills across senior levels. Knowledge of technology strategy, architecture governance, and vendor management. Strong analytical, commercial and problem-solving skills. Experience managing multidisciplinary teams in fast-paced environments. Ability to constructively challenge, make decisive recommendations, and deliver difficult messages. Demonstrated ability to shape culture, drive behavioural change and embed new ways of working. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
IT Sourcing Manager Birmingham, Bristol, Edinburgh, Halifax, Leeds / Hybrid 6 months contract Salary from 75,000pa DOE, Day Rate via Umbrella Company also available Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identifies, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. My client powers businesses of all sizes to make, take and manage payments. They are a global leader in financial technology with unique capabilities to power omni-commerce. Whether online, in store or mobile, they are at the heart of great commerce experiences in 146 countries and across 135 currencies. They help our customers become more efficient, more secure and more successful. They are looking for an IT Sourcing Manager to join the team on a 6-month contract. You will be working Monday to Friday, 9am to 5pm, hybrid working being office based, at one of the above locations, 2 days a week. In this role you will be responsible for managing and delivering sourcing and supplier outcomes across a portfolio of IT contracts. This role supports both business-as-usual activity and major sourcing initiatives, including contract renewals, new sourcing requirements, and proof-of-concept engagements. The role requires strong commercial judgement, stakeholder management, and end-to-end sourcing experience within a regulated, large-scale environment. Key Responsibilities Manage and deliver outcomes for a portfolio of IT sourcing projects and contracts, including renewals and new supplier engagements Lead end-to-end sourcing activity, covering requirements definition, market engagement, commercial negotiation, contract award, and transition Negotiate contracts and service level agreements to achieve value, manage risk, and meet business objectives Analyse data from multiple sources to identify commercial, operational, and risk impacts, providing clear recommendations to stakeholders Manage supplier relationships to ensure performance, value for money, and alignment with contractual obligations Support senior stakeholders with sourcing strategy, pipeline planning, and workload prioritisation Deliver outcomes within established procurement, governance, and risk management frameworks Identify and resolve sourcing and supplier issues, applying sound judgement and pragmatic solutions Improve and work within existing sourcing processes, contributing ideas for enhanced ways of working Manage and coordinate multiple concurrent sourcing activities of low to medium complexity Provide advice and guidance to stakeholders on sourcing best practice and supplier strategy Support wider team capability by sharing knowledge and mentoring colleagues where appropriate Stakeholder & Relationship Management Build and maintain effective working relationships with internal stakeholders across IT and the wider business Engage confidently with suppliers, holding credible commercial and technical conversations Support senior colleagues in managing complex or sensitive supplier and stakeholder relationships Skills & Experience Essential: Proven experience in IT sourcing or procurement, with full lifecycle exposure Experience working in large, complex organisations with strong governance and regulatory requirements Strong commercial acumen with experience negotiating contracts and managing suppliers Ability to manage a varied workload, including reactive and ad-hoc sourcing requests Strong stakeholder management and communication skills Analytical mindset with the ability to interpret data and assess risk Experience using eSourcing and procurement systems (e.g. SAP Ariba) Good working knowledge of Microsoft Office (Excel, Word, PowerPoint) Personal Attributes Pragmatic and solution-focused Comfortable working in a fast-paced, changeable environment Confident decision-maker with strong attention to detail Collaborative and proactive team player Please apply with an up-to-date CV which must show evidence of the above to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you. You will be an integral part of Ajilon (Adecco), a FTSE500 Global organisation with over 52 clients and sole supplier to the biggest organisations in the country and the world. You will be employed by ourselves as an Ajilon Consultant working onsite with our client where you will receive a regular salary, annual bonus payment, pension contributions, holiday and sick pay, plus a number of additional benefits such as medical insurance, income protection, critical illness and life insurance, access to our discounted benefits website and library of online training materials and future career and certification opportunities. This great opportunity is being offered on a PAYE basis which means a LTD/Umbrella company cannot be used. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
May 16, 2026
Contractor
IT Sourcing Manager Birmingham, Bristol, Edinburgh, Halifax, Leeds / Hybrid 6 months contract Salary from 75,000pa DOE, Day Rate via Umbrella Company also available Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identifies, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. My client powers businesses of all sizes to make, take and manage payments. They are a global leader in financial technology with unique capabilities to power omni-commerce. Whether online, in store or mobile, they are at the heart of great commerce experiences in 146 countries and across 135 currencies. They help our customers become more efficient, more secure and more successful. They are looking for an IT Sourcing Manager to join the team on a 6-month contract. You will be working Monday to Friday, 9am to 5pm, hybrid working being office based, at one of the above locations, 2 days a week. In this role you will be responsible for managing and delivering sourcing and supplier outcomes across a portfolio of IT contracts. This role supports both business-as-usual activity and major sourcing initiatives, including contract renewals, new sourcing requirements, and proof-of-concept engagements. The role requires strong commercial judgement, stakeholder management, and end-to-end sourcing experience within a regulated, large-scale environment. Key Responsibilities Manage and deliver outcomes for a portfolio of IT sourcing projects and contracts, including renewals and new supplier engagements Lead end-to-end sourcing activity, covering requirements definition, market engagement, commercial negotiation, contract award, and transition Negotiate contracts and service level agreements to achieve value, manage risk, and meet business objectives Analyse data from multiple sources to identify commercial, operational, and risk impacts, providing clear recommendations to stakeholders Manage supplier relationships to ensure performance, value for money, and alignment with contractual obligations Support senior stakeholders with sourcing strategy, pipeline planning, and workload prioritisation Deliver outcomes within established procurement, governance, and risk management frameworks Identify and resolve sourcing and supplier issues, applying sound judgement and pragmatic solutions Improve and work within existing sourcing processes, contributing ideas for enhanced ways of working Manage and coordinate multiple concurrent sourcing activities of low to medium complexity Provide advice and guidance to stakeholders on sourcing best practice and supplier strategy Support wider team capability by sharing knowledge and mentoring colleagues where appropriate Stakeholder & Relationship Management Build and maintain effective working relationships with internal stakeholders across IT and the wider business Engage confidently with suppliers, holding credible commercial and technical conversations Support senior colleagues in managing complex or sensitive supplier and stakeholder relationships Skills & Experience Essential: Proven experience in IT sourcing or procurement, with full lifecycle exposure Experience working in large, complex organisations with strong governance and regulatory requirements Strong commercial acumen with experience negotiating contracts and managing suppliers Ability to manage a varied workload, including reactive and ad-hoc sourcing requests Strong stakeholder management and communication skills Analytical mindset with the ability to interpret data and assess risk Experience using eSourcing and procurement systems (e.g. SAP Ariba) Good working knowledge of Microsoft Office (Excel, Word, PowerPoint) Personal Attributes Pragmatic and solution-focused Comfortable working in a fast-paced, changeable environment Confident decision-maker with strong attention to detail Collaborative and proactive team player Please apply with an up-to-date CV which must show evidence of the above to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you. You will be an integral part of Ajilon (Adecco), a FTSE500 Global organisation with over 52 clients and sole supplier to the biggest organisations in the country and the world. You will be employed by ourselves as an Ajilon Consultant working onsite with our client where you will receive a regular salary, annual bonus payment, pension contributions, holiday and sick pay, plus a number of additional benefits such as medical insurance, income protection, critical illness and life insurance, access to our discounted benefits website and library of online training materials and future career and certification opportunities. This great opportunity is being offered on a PAYE basis which means a LTD/Umbrella company cannot be used. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Temporary Life Science Administrator Our client is a well established pharmaceutical organisation who enhance and improve the health of millions of people every day and are looking for help with a project. This exciting role could be an ideal step for a Life Science graduate who is looking to make a transition into an administration role. The successful candidate will have a relevant Life Science background and degree with a strong knowledge of Microsoft Excel. Hybrid working (8 days per month in the Office) Office based in Canary Wharf £14.20ph 37 hours per week (Monday to Friday) 3 - 6 months temporary Benefits Weekly pay every Friday Easy timesheet accessibility with mobile support Up to 29 days annual leave Perks at work and discount schemes for all major retailers and over 150 high street stores Access to free eye care vouchers and discounts towards glasses for VDU purposes Access to well being platforms FREE access to online LinkedIn Learning courses, there are 1000's of courses and videos available to enhance your learning and skillset, everything from Microsoft systems to soft skills such as delivering great Customer Service Temp of the Month awards Dedicated consultant to support your job search and offer expert interview tips Duties Manage the agency database(s) and check consistency between public registers Inputting applications on the Agency databases and supporting the application specialists with allocation of both clinical trials applications and monitoring of timelines Assists with generating performance measures for UK trial, and trial registration and summary results posting Work with the application specialists in data analysis, presentation of Unit metrics for reports and enquiries as required Assist the Business Support Manager and Operations Lead in implementing Internal Quality Measures and Scientific Advice Meetings Assist the Senior Safety Manager with finance aspects of new fees from clinical trial annual safety reports Office Angels is an equal opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels UK is an Equal Opportunities Employer.
May 16, 2026
Full time
Temporary Life Science Administrator Our client is a well established pharmaceutical organisation who enhance and improve the health of millions of people every day and are looking for help with a project. This exciting role could be an ideal step for a Life Science graduate who is looking to make a transition into an administration role. The successful candidate will have a relevant Life Science background and degree with a strong knowledge of Microsoft Excel. Hybrid working (8 days per month in the Office) Office based in Canary Wharf £14.20ph 37 hours per week (Monday to Friday) 3 - 6 months temporary Benefits Weekly pay every Friday Easy timesheet accessibility with mobile support Up to 29 days annual leave Perks at work and discount schemes for all major retailers and over 150 high street stores Access to free eye care vouchers and discounts towards glasses for VDU purposes Access to well being platforms FREE access to online LinkedIn Learning courses, there are 1000's of courses and videos available to enhance your learning and skillset, everything from Microsoft systems to soft skills such as delivering great Customer Service Temp of the Month awards Dedicated consultant to support your job search and offer expert interview tips Duties Manage the agency database(s) and check consistency between public registers Inputting applications on the Agency databases and supporting the application specialists with allocation of both clinical trials applications and monitoring of timelines Assists with generating performance measures for UK trial, and trial registration and summary results posting Work with the application specialists in data analysis, presentation of Unit metrics for reports and enquiries as required Assist the Business Support Manager and Operations Lead in implementing Internal Quality Measures and Scientific Advice Meetings Assist the Senior Safety Manager with finance aspects of new fees from clinical trial annual safety reports Office Angels is an equal opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels UK is an Equal Opportunities Employer.
Your New Role We have an exciting opportunity for a Senior Data Analyst to join our Transport Infrastructure team based in Polmadie, Glasgow. This is a full-time, permanent position offering hybrid working (Polmadie, Glasgow Office) and a 37.5-hour week, Monday to Friday. As a Senior Data Analyst , you'll play a key role in providing high-quality data and insight to contract and divisional management teams, helping drive performance across our Scotland and Northern Ireland accounts. You will be responsible for: Supporting the creation of training materials and helping operational managers use reporting tools and dashboards effectively. Producing performance and exception reports, including daily/weekly/monthly reporting aligned to contract targets. Conducting dynamic planning and developing reporting that improves logistics, planning and overall operational efficiency. Working with contract and digital teams to drive ongoing improvements and develop agreed objectives. Identifying and liaising with local data owners to ensure accurate, timely and complete data capture across systems. Ensuring all performance data is validated, formatted correctly and submitted on time to required stakeholders. Maintaining standardised data formats compatible with the data lake and ensuring system integrity. Creating analytical reports combining sources such as Masternaut and timesheets to demonstrate productivity. Responding to ad hoc requests for performance-related data and insight. Analysing KPIs to identify trends, issues and improvement opportunities, including benchmarking against similar contracts and industry standards. Collaborating with Group IT to enhance and automate data collection processes. Challenging data contributors where required to ensure accuracy and reliability. Preparing clear, insightful reports for senior managers with recommended actions. Capturing and evaluating innovations and ideas from the business and promoting a culture of fact-based decision-making, constructive challenge and collaboration. We want to hear from you if you have: Strong desire to support operational teams and improve efficiency across the contract Advanced Excel skills and confidence working with data Ability to use Microsoft Power Platform to create automations and dashboard reporting Excellent communication and presentation skills, able to explain complex data clearly Strong analytical, organisational, and planning abilities Willingness to embrace new technologies, including AI, to enhance processes Ability to challenge data accuracy and review existing processes constructively Demonstrates creativity, innovation, and a continuous improvement mindset Able to work collaboratively with operational teams and influence decision-makers through data-driven insights Capable of working independently and as part of a team to design and implement reporting solutions Maintains strong awareness of Health & Safety requirements Knowledge of Highways Maintenance (advantageous) In addition to this, it would be essential if you a relevant academic development or experience in a similar data or performance-focused role What we offer you When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life's ups and downs. It's the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program. Career Development - Exceptional development and progression plan Pension - Generous Pension scheme which we will contribute to Holidays - Minimum 24 days holiday + Bank Holidays Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Susan Rutherford , our recruiter for this role, at (url removed) .
May 16, 2026
Full time
Your New Role We have an exciting opportunity for a Senior Data Analyst to join our Transport Infrastructure team based in Polmadie, Glasgow. This is a full-time, permanent position offering hybrid working (Polmadie, Glasgow Office) and a 37.5-hour week, Monday to Friday. As a Senior Data Analyst , you'll play a key role in providing high-quality data and insight to contract and divisional management teams, helping drive performance across our Scotland and Northern Ireland accounts. You will be responsible for: Supporting the creation of training materials and helping operational managers use reporting tools and dashboards effectively. Producing performance and exception reports, including daily/weekly/monthly reporting aligned to contract targets. Conducting dynamic planning and developing reporting that improves logistics, planning and overall operational efficiency. Working with contract and digital teams to drive ongoing improvements and develop agreed objectives. Identifying and liaising with local data owners to ensure accurate, timely and complete data capture across systems. Ensuring all performance data is validated, formatted correctly and submitted on time to required stakeholders. Maintaining standardised data formats compatible with the data lake and ensuring system integrity. Creating analytical reports combining sources such as Masternaut and timesheets to demonstrate productivity. Responding to ad hoc requests for performance-related data and insight. Analysing KPIs to identify trends, issues and improvement opportunities, including benchmarking against similar contracts and industry standards. Collaborating with Group IT to enhance and automate data collection processes. Challenging data contributors where required to ensure accuracy and reliability. Preparing clear, insightful reports for senior managers with recommended actions. Capturing and evaluating innovations and ideas from the business and promoting a culture of fact-based decision-making, constructive challenge and collaboration. We want to hear from you if you have: Strong desire to support operational teams and improve efficiency across the contract Advanced Excel skills and confidence working with data Ability to use Microsoft Power Platform to create automations and dashboard reporting Excellent communication and presentation skills, able to explain complex data clearly Strong analytical, organisational, and planning abilities Willingness to embrace new technologies, including AI, to enhance processes Ability to challenge data accuracy and review existing processes constructively Demonstrates creativity, innovation, and a continuous improvement mindset Able to work collaboratively with operational teams and influence decision-makers through data-driven insights Capable of working independently and as part of a team to design and implement reporting solutions Maintains strong awareness of Health & Safety requirements Knowledge of Highways Maintenance (advantageous) In addition to this, it would be essential if you a relevant academic development or experience in a similar data or performance-focused role What we offer you When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life's ups and downs. It's the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program. Career Development - Exceptional development and progression plan Pension - Generous Pension scheme which we will contribute to Holidays - Minimum 24 days holiday + Bank Holidays Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Susan Rutherford , our recruiter for this role, at (url removed) .
Bennett and Game Recruitment LTD
Paisley, Renfrewshire
Location: Paisley, Scotland (On-site) Full-time Mon-Fri 08:00-17:00 + occasional Saturday mornings Salary: 40,000 - 45,000 DOE A commercial vehicle workshop in Paisley is seeking an experienced Parts Advisor / Lead to take ownership of its growing HGV and trailer parts operation. The role has been created to improve structure, processes, and overall efficiency within the department. This is a key position focused on driving performance, reducing downtime, and supporting workshop growth. Overview Lead the day-to-day running of the HGV and trailer parts function Improve ordering processes, stock control, and workshop efficiency Implement systems to reduce vehicle downtime and improve workflow Support fleet, retail, and rental vehicle operations Work closely with workshop and management teams Manage supplier relationships and procurement activity Drive improvements in revenue and parts department profitability Identify and implement process improvements Requirements Experience as a Parts Advisor or Senior/Lead Parts role Strong background in HGV, trailer, or commercial vehicle parts Knowledge of workshop operations and downtime impact Experience improving processes or systems within a parts environment Strong organisational and communication skills Ability to take ownership and work independently Commercial awareness and focus on efficiency and profit Full UK driving licence preferred Salary & Benefits Salary 40,000 - 45,000 DOE Full-time permanent role (Mon-Fri 08:00-17:00) Occasional Saturday morning support Opportunity to shape and improve a developing parts function Long-term progression potential Direct impact on workshop efficiency and performance Stable and busy commercial vehicle environment Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
May 16, 2026
Full time
Location: Paisley, Scotland (On-site) Full-time Mon-Fri 08:00-17:00 + occasional Saturday mornings Salary: 40,000 - 45,000 DOE A commercial vehicle workshop in Paisley is seeking an experienced Parts Advisor / Lead to take ownership of its growing HGV and trailer parts operation. The role has been created to improve structure, processes, and overall efficiency within the department. This is a key position focused on driving performance, reducing downtime, and supporting workshop growth. Overview Lead the day-to-day running of the HGV and trailer parts function Improve ordering processes, stock control, and workshop efficiency Implement systems to reduce vehicle downtime and improve workflow Support fleet, retail, and rental vehicle operations Work closely with workshop and management teams Manage supplier relationships and procurement activity Drive improvements in revenue and parts department profitability Identify and implement process improvements Requirements Experience as a Parts Advisor or Senior/Lead Parts role Strong background in HGV, trailer, or commercial vehicle parts Knowledge of workshop operations and downtime impact Experience improving processes or systems within a parts environment Strong organisational and communication skills Ability to take ownership and work independently Commercial awareness and focus on efficiency and profit Full UK driving licence preferred Salary & Benefits Salary 40,000 - 45,000 DOE Full-time permanent role (Mon-Fri 08:00-17:00) Occasional Saturday morning support Opportunity to shape and improve a developing parts function Long-term progression potential Direct impact on workshop efficiency and performance Stable and busy commercial vehicle environment Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Business Manager / Practice Manager Llanelli £40000 PA Base £50000 PA OTE The Company Opportunity to join a fast-growing technology accountancy group built on cloud accounting, AI, and proactive partnerships. This company is not your typical accountancy firm. They have invested in creating systems and procedures to be tomorrows tech driven industry today. Their mission is to acquire traditional practices and transform them into modern, efficient, high-performing businesses. To make this happen, they need a Business / Practice Manager to become the operational heartbeat and to sit at the centre of their growth a leader who can turn strategy into reality and people into a high-performing team. The Role This is a permanent full-time position offering flexible / hybrid work although regular presence across offices will be required. This isn't a passive management job. You will be the bridge between the Directors' vision and daily operations. While the Directors focus on acquisitions and growth, you will own the business performance, people development, and the seamless integration of newly acquired practices. It is a broad, senior, hands-on management role. Duties will include: Operational Leadership: Bringing structure and pace to our office in Llanelli, the Ammanford Team and new locations as they come on board, ensuring work is delivered brilliantly and efficiently. Acquisition Integration and Change Management: Leading the practical transformation for new practices as they come onboard guiding traditional teams through the change to our modern systems and culture, ensuring consistency across all branches. Providing training and on-going support throughout the process. Continuous Improvements: Identifying inefficiencies, removing duplication and improving workflows and systems as required People & Culture: Managing, mentoring, and empowering a multi-site and remote team is a key element of this role. Creating a culture of accountability and growth by providing training and ongoing support to individuals and the team as a whole. Tech Mastery: Overseeing our extensive range of digital platforms. You don't need to be an IT expert, but you must love using tech to simplify complexity and curious to learn and use the latest systems available. Performance Tracking: Developing, maintaining and reporting on KPIs to give the Directors a clear, data-driven picture of our success. Creating reports through interpretation of data across all aspects of the business Compliance and governance: Ensuring regulatory requirements are met, office risk assessments and internal process audits are completed timeously as well as ensuring policies and procedures are up to date. Client Service Standards: Working with the administration and accounting teams to ensure clients feel informed, valued and supported. Administrative Excellence: Overseeing performance of the administrative team providing training and support, ensuring accuracy, processes are followed and systems up to date Marketing Coordination: Support the directors by o verseeing and supporting external marketing functions. Requirements You don't need to be an accountant. In fact, we welcome applications from business managers from professional services, financial services, healthcare, retail, hospitality, or any operationally complex sector. Although experience in a regulated, client-facing or numbers driven environment is desirable. What matters most is your experience and ability to lead people and manage change. The successful applicant will have the following skills, experience and attributes: An Experienced Business or Practice Manager: Experienced in managing people, processes and business operations in a growing or changing organisation. A Change Leader: You will have change management experience and know how to bring people with you through clear communication, training, building trust and empathy. Operationally Sharp: You will be commercially aware, well organised, able to manage multiple priorities, experienced in maintaining and improving systems, project management and compliance Numerate & Tech-Savvy: You will need solid IT skills, be comfortable with numbers. You will be curious about and able to learn new software with ease. Experience in working with budgets, creating and analysing reports is also required. Strong People Skills: Able to manage and develop staff to their full potential by building relationships, developing trust and provide practical hands-on training. Have impeccable customer service skills, not afraid of conflict, high levels of empathy and able to successfully lead a team. Energetic, Positive and Resilient: Happy to be hands-on working in the team, implementing change and challenging imperfection, solving problems and celebrating successes. Flexible and Progressive: You will grow with the company embracing new acquisitions across South Wales adapting your role along the way In Return This is a rare opportunity to be a key architect of a growing business. You won't just be managing what exists, you will be helping to build what comes next. As the company grows, there is a genuine path for you to also grow within the group. The base salary on Offer is £40000 PA with an uncapped Bonus based on Company turnover. Your OTE based on KPI's will be £50000 PA If you're ready to trade "the way it's always been done" for a role where you can actually make an impact, we want to hear from you. For more information contact Kim Simpson of Work Wales for a confidential discussion.
May 16, 2026
Full time
Business Manager / Practice Manager Llanelli £40000 PA Base £50000 PA OTE The Company Opportunity to join a fast-growing technology accountancy group built on cloud accounting, AI, and proactive partnerships. This company is not your typical accountancy firm. They have invested in creating systems and procedures to be tomorrows tech driven industry today. Their mission is to acquire traditional practices and transform them into modern, efficient, high-performing businesses. To make this happen, they need a Business / Practice Manager to become the operational heartbeat and to sit at the centre of their growth a leader who can turn strategy into reality and people into a high-performing team. The Role This is a permanent full-time position offering flexible / hybrid work although regular presence across offices will be required. This isn't a passive management job. You will be the bridge between the Directors' vision and daily operations. While the Directors focus on acquisitions and growth, you will own the business performance, people development, and the seamless integration of newly acquired practices. It is a broad, senior, hands-on management role. Duties will include: Operational Leadership: Bringing structure and pace to our office in Llanelli, the Ammanford Team and new locations as they come on board, ensuring work is delivered brilliantly and efficiently. Acquisition Integration and Change Management: Leading the practical transformation for new practices as they come onboard guiding traditional teams through the change to our modern systems and culture, ensuring consistency across all branches. Providing training and on-going support throughout the process. Continuous Improvements: Identifying inefficiencies, removing duplication and improving workflows and systems as required People & Culture: Managing, mentoring, and empowering a multi-site and remote team is a key element of this role. Creating a culture of accountability and growth by providing training and ongoing support to individuals and the team as a whole. Tech Mastery: Overseeing our extensive range of digital platforms. You don't need to be an IT expert, but you must love using tech to simplify complexity and curious to learn and use the latest systems available. Performance Tracking: Developing, maintaining and reporting on KPIs to give the Directors a clear, data-driven picture of our success. Creating reports through interpretation of data across all aspects of the business Compliance and governance: Ensuring regulatory requirements are met, office risk assessments and internal process audits are completed timeously as well as ensuring policies and procedures are up to date. Client Service Standards: Working with the administration and accounting teams to ensure clients feel informed, valued and supported. Administrative Excellence: Overseeing performance of the administrative team providing training and support, ensuring accuracy, processes are followed and systems up to date Marketing Coordination: Support the directors by o verseeing and supporting external marketing functions. Requirements You don't need to be an accountant. In fact, we welcome applications from business managers from professional services, financial services, healthcare, retail, hospitality, or any operationally complex sector. Although experience in a regulated, client-facing or numbers driven environment is desirable. What matters most is your experience and ability to lead people and manage change. The successful applicant will have the following skills, experience and attributes: An Experienced Business or Practice Manager: Experienced in managing people, processes and business operations in a growing or changing organisation. A Change Leader: You will have change management experience and know how to bring people with you through clear communication, training, building trust and empathy. Operationally Sharp: You will be commercially aware, well organised, able to manage multiple priorities, experienced in maintaining and improving systems, project management and compliance Numerate & Tech-Savvy: You will need solid IT skills, be comfortable with numbers. You will be curious about and able to learn new software with ease. Experience in working with budgets, creating and analysing reports is also required. Strong People Skills: Able to manage and develop staff to their full potential by building relationships, developing trust and provide practical hands-on training. Have impeccable customer service skills, not afraid of conflict, high levels of empathy and able to successfully lead a team. Energetic, Positive and Resilient: Happy to be hands-on working in the team, implementing change and challenging imperfection, solving problems and celebrating successes. Flexible and Progressive: You will grow with the company embracing new acquisitions across South Wales adapting your role along the way In Return This is a rare opportunity to be a key architect of a growing business. You won't just be managing what exists, you will be helping to build what comes next. As the company grows, there is a genuine path for you to also grow within the group. The base salary on Offer is £40000 PA with an uncapped Bonus based on Company turnover. Your OTE based on KPI's will be £50000 PA If you're ready to trade "the way it's always been done" for a role where you can actually make an impact, we want to hear from you. For more information contact Kim Simpson of Work Wales for a confidential discussion.
ASAP Start- Contract 12 months Financial Services Client Marketing Manager Interim Strategic Initiatives Marketing Manager Contract : 12 Months, likely for extension Location : London- Canary Wharf- 2/3 days per week Pay : 450-500 Inside IR35- via umbrella Client : Financial Services Role Overview We are seeking an experienced Strategic Initiatives Marketing Manager (contractor) to lead delivery across key pan-regional priorities during a 12-month parental cover period. This is a hands-on, delivery-focused role sitting at the centre of our brand campaigns, retail/next-gen go-to-market (GTM), and strategic partnership initiatives. The role requires someone who can quickly embed, operate with pace, and drive measurable outcomes across multiple workstreams and stakeholders. The successful candidate will bring a strong balance of strategic thinking and executional delivery, with the ability to navigate a matrixed, pan-EMEA marketing environment. Key Responsibilities Co-Branded Partnership Marketing Lead the development and execution of co-branded marketing campaigns with key distribution and platform partners Build and actively manage a forward-looking partnership campaign pipeline Own end-to-end delivery: briefing, messaging, content, media activation, and performance tracking Partner closely with sales and external stakeholders to ensure campaigns are mutually valuable, scalable and results-driven Brand Campaigns, Research & Measurement Support delivery of pan-regional brand campaigns, ensuring alignment with business priorities Lead coordination of brand research and measurement, including: Liaison with internal brand team Management of external research/survey agency Translating outputs into clear, actionable insights for stakeholders Ensure brand investment is supported by robust tracking and continuous optimisation Apply AI and analytics tools to surface patterns, optimise campaigns and strengthen insight generation Retail / Next-Gen Go-To-Market Support Support delivery of broader retail investor marketing initiatives, including: ETF education campaigns Content-led digital engagement NextGen/retail investor targeting strategies Contribute to finfluencer and digital-first marketing activity, ensuring alignment with brand and risk guardrails Explore and test AI-driven approaches to content creation, personalisation and audience engagement Ensure campaigns are tailored to self-directed investor behaviours and platform ecosystems SEM & Social Coordination (Liaison role ) Act as the marketing liaison to SEM and paid social teams across: Brand campaigns Retail / next-gen initiatives Partnership activity Provide clear campaign briefs, audience requirements and messaging inputs to channel specialists Ensure alignment and consistency across markets and campaigns, working through the relevant channel teams Strategic Delivery & Stakeholder Management Support priority strategic marketing initiatives across EMEA Act as a connector across brand, retail, partnerships, digital teams and agencies Maintain strong delivery discipline: Clear timelines and ownership Stakeholder alignment Regular performance tracking and reporting Act as an AI-enabled marketer, embedding tools such as Copilot into day-to-day workflows to improve productivity and output quality Identify opportunities to use agent-based AI (agentic AI) to automate or scale repeatable marketing tasks, where appropriate Share best practice, use cases and learnings with the wider team to build AI capabilities across marketing Information Classification: Key Skills & Experience Proven experience delivering integrated marketing campaigns (brand, performance and partnerships) Strong understanding of digital marketing channels (SEM, paid social, content) Demonstrated ability to use AI tools (e.g. Copilot or similar) to enhance marketing effectiveness and productivity Familiarity with emerging AI capabilities, including agent-based workflows and automation Experience working with co-branded campaigns and/or distribution partners/platforms Track record managing external agencies and research partners Strong analytical mindset - able to translate data into clear recommendations Excellent stakeholder management across senior and cross-functional teams Ability to hit the ground running in a fast-paced, contractor capacity What Success Looks Like A clearly defined and active pipeline of co-branded campaigns delivering measurable results Brand activity supported by credible research and clear performance insights Strong alignment and effectiveness across SEM, social and partnership channels Contribution to building AI capability and knowledge sharing across the marketing team Tangible contribution to retail investor engagement and growth, including next-gen audiences High-quality delivery across multiple workstreams, with minimal ramp-up time Profile This role is best suited to someone who: Can embed quickly and deliver at pace in a contractor capacity Balances strategic thinking with hands-on execution Is curious, practical and proactive in applying AI to real marketing challenges Brings a commercial mindset, not just marketing expertise Is comfortable working in a pan-regional, matrixed environment Thrives in a role with high visibility and multiple stakeholders If this role sounds like you please apply of send your CV to
May 16, 2026
Contractor
ASAP Start- Contract 12 months Financial Services Client Marketing Manager Interim Strategic Initiatives Marketing Manager Contract : 12 Months, likely for extension Location : London- Canary Wharf- 2/3 days per week Pay : 450-500 Inside IR35- via umbrella Client : Financial Services Role Overview We are seeking an experienced Strategic Initiatives Marketing Manager (contractor) to lead delivery across key pan-regional priorities during a 12-month parental cover period. This is a hands-on, delivery-focused role sitting at the centre of our brand campaigns, retail/next-gen go-to-market (GTM), and strategic partnership initiatives. The role requires someone who can quickly embed, operate with pace, and drive measurable outcomes across multiple workstreams and stakeholders. The successful candidate will bring a strong balance of strategic thinking and executional delivery, with the ability to navigate a matrixed, pan-EMEA marketing environment. Key Responsibilities Co-Branded Partnership Marketing Lead the development and execution of co-branded marketing campaigns with key distribution and platform partners Build and actively manage a forward-looking partnership campaign pipeline Own end-to-end delivery: briefing, messaging, content, media activation, and performance tracking Partner closely with sales and external stakeholders to ensure campaigns are mutually valuable, scalable and results-driven Brand Campaigns, Research & Measurement Support delivery of pan-regional brand campaigns, ensuring alignment with business priorities Lead coordination of brand research and measurement, including: Liaison with internal brand team Management of external research/survey agency Translating outputs into clear, actionable insights for stakeholders Ensure brand investment is supported by robust tracking and continuous optimisation Apply AI and analytics tools to surface patterns, optimise campaigns and strengthen insight generation Retail / Next-Gen Go-To-Market Support Support delivery of broader retail investor marketing initiatives, including: ETF education campaigns Content-led digital engagement NextGen/retail investor targeting strategies Contribute to finfluencer and digital-first marketing activity, ensuring alignment with brand and risk guardrails Explore and test AI-driven approaches to content creation, personalisation and audience engagement Ensure campaigns are tailored to self-directed investor behaviours and platform ecosystems SEM & Social Coordination (Liaison role ) Act as the marketing liaison to SEM and paid social teams across: Brand campaigns Retail / next-gen initiatives Partnership activity Provide clear campaign briefs, audience requirements and messaging inputs to channel specialists Ensure alignment and consistency across markets and campaigns, working through the relevant channel teams Strategic Delivery & Stakeholder Management Support priority strategic marketing initiatives across EMEA Act as a connector across brand, retail, partnerships, digital teams and agencies Maintain strong delivery discipline: Clear timelines and ownership Stakeholder alignment Regular performance tracking and reporting Act as an AI-enabled marketer, embedding tools such as Copilot into day-to-day workflows to improve productivity and output quality Identify opportunities to use agent-based AI (agentic AI) to automate or scale repeatable marketing tasks, where appropriate Share best practice, use cases and learnings with the wider team to build AI capabilities across marketing Information Classification: Key Skills & Experience Proven experience delivering integrated marketing campaigns (brand, performance and partnerships) Strong understanding of digital marketing channels (SEM, paid social, content) Demonstrated ability to use AI tools (e.g. Copilot or similar) to enhance marketing effectiveness and productivity Familiarity with emerging AI capabilities, including agent-based workflows and automation Experience working with co-branded campaigns and/or distribution partners/platforms Track record managing external agencies and research partners Strong analytical mindset - able to translate data into clear recommendations Excellent stakeholder management across senior and cross-functional teams Ability to hit the ground running in a fast-paced, contractor capacity What Success Looks Like A clearly defined and active pipeline of co-branded campaigns delivering measurable results Brand activity supported by credible research and clear performance insights Strong alignment and effectiveness across SEM, social and partnership channels Contribution to building AI capability and knowledge sharing across the marketing team Tangible contribution to retail investor engagement and growth, including next-gen audiences High-quality delivery across multiple workstreams, with minimal ramp-up time Profile This role is best suited to someone who: Can embed quickly and deliver at pace in a contractor capacity Balances strategic thinking with hands-on execution Is curious, practical and proactive in applying AI to real marketing challenges Brings a commercial mindset, not just marketing expertise Is comfortable working in a pan-regional, matrixed environment Thrives in a role with high visibility and multiple stakeholders If this role sounds like you please apply of send your CV to
Credit Control Manager - Drive AR Performance in a Global Beauty Brand Your new company A fast-growing international group in the Beauty and Skin Care industry, home to multiple brands and operating across global retail, distribution and e-commerce channels.With rapid expansion, increasing customer complexity and exposure to major international accounts, our Group Credit Control function plays a vital role in protecting cash flow and managing credit risk. As the business continues to scale, they are looking for an experienced and hands-on Credit Control Manager / Senior Credit Controller to join our team and strengthen our global finance operations. Your new role Manage end-to-end Credit Control activities for assigned entities. Handle daily payment allocation and cash application Chase overdue balances and follow up with customers Manage offsets, reconciliations and chargebacks Lead dispute resolution and communication with key accounts Prepare and maintain DSO, ageing and AR exposure reports Standardise and automate AR reporting across entities Monitor overdue balances and risk positions Support AR consolidation for the US, Italy and Spain Participate in weekly and bi-weekly AR review meetings Implement process improvements, automation and simplification Set up and manage automated payment reminders Act as the main Credit Control contact for major customers, including Amazon Collaborate closely with Finance, Sales and local Credit Control teams Challenge commercial decisions that increase credit risk Support decisions on credit limits, payment terms and credit insurance Work confidently across multiple ERP systems (Business Central, IBM-based systems, NetSuite) What you'll need to succeed 5+ years' Credit Control experience, ideally at senior level Industry knowledge either in FMCG or Retail Strong operational receivables background Solid reporting and data analysis skills Experience assessing credit risk Good understanding of credit insurance and policy management High proficiency in Excel (advanced formulas, pivot tables) Experience working with large/global customers (Amazon highly desirable) Ability to thrive in a fast-growing, multi-entity environment What you'll get in return A key role in a high-growth global business Exposure to international stakeholders and major retailers Opportunity to drive real process improvements and automation A collaborative, fast-paced and entrepreneurial environment The chance to shape and strengthen a growing Group Credit Control function What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 16, 2026
Full time
Credit Control Manager - Drive AR Performance in a Global Beauty Brand Your new company A fast-growing international group in the Beauty and Skin Care industry, home to multiple brands and operating across global retail, distribution and e-commerce channels.With rapid expansion, increasing customer complexity and exposure to major international accounts, our Group Credit Control function plays a vital role in protecting cash flow and managing credit risk. As the business continues to scale, they are looking for an experienced and hands-on Credit Control Manager / Senior Credit Controller to join our team and strengthen our global finance operations. Your new role Manage end-to-end Credit Control activities for assigned entities. Handle daily payment allocation and cash application Chase overdue balances and follow up with customers Manage offsets, reconciliations and chargebacks Lead dispute resolution and communication with key accounts Prepare and maintain DSO, ageing and AR exposure reports Standardise and automate AR reporting across entities Monitor overdue balances and risk positions Support AR consolidation for the US, Italy and Spain Participate in weekly and bi-weekly AR review meetings Implement process improvements, automation and simplification Set up and manage automated payment reminders Act as the main Credit Control contact for major customers, including Amazon Collaborate closely with Finance, Sales and local Credit Control teams Challenge commercial decisions that increase credit risk Support decisions on credit limits, payment terms and credit insurance Work confidently across multiple ERP systems (Business Central, IBM-based systems, NetSuite) What you'll need to succeed 5+ years' Credit Control experience, ideally at senior level Industry knowledge either in FMCG or Retail Strong operational receivables background Solid reporting and data analysis skills Experience assessing credit risk Good understanding of credit insurance and policy management High proficiency in Excel (advanced formulas, pivot tables) Experience working with large/global customers (Amazon highly desirable) Ability to thrive in a fast-growing, multi-entity environment What you'll get in return A key role in a high-growth global business Exposure to international stakeholders and major retailers Opportunity to drive real process improvements and automation A collaborative, fast-paced and entrepreneurial environment The chance to shape and strengthen a growing Group Credit Control function What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
We are seeking an experienced, hands-on IT Infrastructure Manager to lead and develop our client's IT Services Infrastructure Team. This is a key leadership role responsible for ensuring the reliability, security, and performance of a large, multi-site education provider's IT environment. What you will be doing: - Lead, mentor, and line-manage the Infrastructure Team, driving high performance and professional growth. Oversee day-to-day operations across servers, networks, firewalls, telephony, cloud services, and backups. Shape and deliver the organisation's infrastructure architecture and long-term technical strategy. Act as a senior escalation point for complex technical issues and major incidents. Ensure compliance with IT policies, Cyber Essentials, Security Standards, and Best Practice. Collaborate across IT Services to prioritise workloads, improve processes, and deliver innovative solutions. Lead the design, implementation, and documentation of new systems and infrastructure projects. Support disaster recovery planning and ensure robust resilience measures are in place. Stay ahead of emerging technologies and drive continuous improvement across systems and services. Travel between sites as required ( full UK driving licence held for at least 2 years , with a maximum of six (6) points). What you will bring to the table: - Strong experience in IT Operations, Infrastructure Design, and Project Delivery. Expertise across Microsoft 365, Azure, Windows Server, Networking, MS Identity Technologies, Microsoft Endpoint Deployment Management technologies and Security technologies. You will be able to demonstrate the ability to troubleshoot complex issues and communicate clearly with technical and non-technical users. Experience managing teams, suppliers, and third-party support partners. Knowledge of data protection, cyber security best practice, and ITIL principles. Experience in an education environment is an advantage but is not essential. Excellent communication, leadership, and interpersonal skills. The role comes with an excellent benefits package which includes a great holiday allowance, an exceptionally good pension, a massive range of retail discounts and ongoing professional development and training opportunities. Please note, to be considered for this role you MUST have the Right to Work long-term in the UK without Company Sponsorship . You will also live within a commutable distance of Exeter , Devon , or you will be in a position to relocate to the area. Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy.
May 16, 2026
Full time
We are seeking an experienced, hands-on IT Infrastructure Manager to lead and develop our client's IT Services Infrastructure Team. This is a key leadership role responsible for ensuring the reliability, security, and performance of a large, multi-site education provider's IT environment. What you will be doing: - Lead, mentor, and line-manage the Infrastructure Team, driving high performance and professional growth. Oversee day-to-day operations across servers, networks, firewalls, telephony, cloud services, and backups. Shape and deliver the organisation's infrastructure architecture and long-term technical strategy. Act as a senior escalation point for complex technical issues and major incidents. Ensure compliance with IT policies, Cyber Essentials, Security Standards, and Best Practice. Collaborate across IT Services to prioritise workloads, improve processes, and deliver innovative solutions. Lead the design, implementation, and documentation of new systems and infrastructure projects. Support disaster recovery planning and ensure robust resilience measures are in place. Stay ahead of emerging technologies and drive continuous improvement across systems and services. Travel between sites as required ( full UK driving licence held for at least 2 years , with a maximum of six (6) points). What you will bring to the table: - Strong experience in IT Operations, Infrastructure Design, and Project Delivery. Expertise across Microsoft 365, Azure, Windows Server, Networking, MS Identity Technologies, Microsoft Endpoint Deployment Management technologies and Security technologies. You will be able to demonstrate the ability to troubleshoot complex issues and communicate clearly with technical and non-technical users. Experience managing teams, suppliers, and third-party support partners. Knowledge of data protection, cyber security best practice, and ITIL principles. Experience in an education environment is an advantage but is not essential. Excellent communication, leadership, and interpersonal skills. The role comes with an excellent benefits package which includes a great holiday allowance, an exceptionally good pension, a massive range of retail discounts and ongoing professional development and training opportunities. Please note, to be considered for this role you MUST have the Right to Work long-term in the UK without Company Sponsorship . You will also live within a commutable distance of Exeter , Devon , or you will be in a position to relocate to the area. Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy.
Trainee IT Sales Executive (Apprenticeship) Kick-start a career in IT sales with a fully funded apprenticeship. This entry-level role offers hands-on experience in B2B sales, lead generation, customer engagement and account management within a growing technology-focused environment. If you've also worked in the following roles, we'd also like to hear from you: Customer Service Advisor, Sales Advisor, Junior Account Executive, Telesales Executive, Sales Representative, Retail Assistant, Call Centre Agent Earn while you learn - Career Progression Opportunities SALARY: £15,600 to £18,000 per annum + Benefits LOCATION: Skelmersdale, Lancashire, North West England (must live within a 20 mile radius of WN8) JOB TYPE: Full-Time, 12 Months (Fully Funded) Apprenticeship Contract COURSE: Level 3 IT Sales Apprenticeship JOB OVERVIEW We have a fantastic new job opportunity for a Trainee IT Sales Executive (Apprenticeship) to join a supportive and fast-paced sales team. As a Trainee IT Sales Executive (Apprenticeship) you will learn how to manage customer accounts, support sales campaigns and build strong relationships with schools and education clients. The Trainee IT Sales Executive (Apprenticeship) will complete a Level 3 apprenticeship, gaining practical experience in telesales, CRM systems, lead generation and business development, with clear progression into a long-term sales career. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Trainee IT Sales Executive (Apprenticeship) include: Account Support: Managing assigned customer accounts and supporting renewals Customer Communication: Contacting schools and trusts to maintain relationships and identify needs Outbound Calling: Making proactive calls to support sales and marketing campaigns Lead Generation: Identifying new business opportunities and passing qualified leads to senior sales staff Sales Administration: Preparing quotes and updating CRM systems with accurate data Relationship Building: Developing positive working relationships with customers and colleagues Team Collaboration: Supporting Internal Sales and Field Account Managers Learning & Development: Actively engaging in training and apprenticeship learning activities CANDIDATE REQUIREMENTS ESSENTIAL: Communication Skills: Clear and confident verbal and written communication Positive Attitude: Enthusiastic, proactive and willing to learn Interest In Technology: Passion for IT, technology or digital solutions Team Player: Ability to work collaboratively within a sales team Commitment to Learning: Willingness to complete a Level 3 apprenticeship programme DESIRABLE: Customer-Facing Experience: Previous experience in retail, hospitality, call centre or customer service roles Sales Exposure: Some experience in telesales, sales support or lead generation IT Awareness: Basic understanding of IT services such as cloud or cybersecurity BENEFITS Fully funded Level 3 IT Sales Apprenticeship (12 months) Structured training, mentoring and development Career progression opportunities 23 days holiday plus 8 bank holidays and birthday off Free office refreshments Cycle to work scheme Free on-site parking Shopping discount portal Employee Assistance Programme with counselling Paid volunteer time Social gatherings HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14619 Full-Time, Apprenticeship Contract Jobs, Careers and Vacancies. Find a new job and work in Skelmersdale, Lancashire, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online AWD-IN-SPJ
May 15, 2026
Full time
Trainee IT Sales Executive (Apprenticeship) Kick-start a career in IT sales with a fully funded apprenticeship. This entry-level role offers hands-on experience in B2B sales, lead generation, customer engagement and account management within a growing technology-focused environment. If you've also worked in the following roles, we'd also like to hear from you: Customer Service Advisor, Sales Advisor, Junior Account Executive, Telesales Executive, Sales Representative, Retail Assistant, Call Centre Agent Earn while you learn - Career Progression Opportunities SALARY: £15,600 to £18,000 per annum + Benefits LOCATION: Skelmersdale, Lancashire, North West England (must live within a 20 mile radius of WN8) JOB TYPE: Full-Time, 12 Months (Fully Funded) Apprenticeship Contract COURSE: Level 3 IT Sales Apprenticeship JOB OVERVIEW We have a fantastic new job opportunity for a Trainee IT Sales Executive (Apprenticeship) to join a supportive and fast-paced sales team. As a Trainee IT Sales Executive (Apprenticeship) you will learn how to manage customer accounts, support sales campaigns and build strong relationships with schools and education clients. The Trainee IT Sales Executive (Apprenticeship) will complete a Level 3 apprenticeship, gaining practical experience in telesales, CRM systems, lead generation and business development, with clear progression into a long-term sales career. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Trainee IT Sales Executive (Apprenticeship) include: Account Support: Managing assigned customer accounts and supporting renewals Customer Communication: Contacting schools and trusts to maintain relationships and identify needs Outbound Calling: Making proactive calls to support sales and marketing campaigns Lead Generation: Identifying new business opportunities and passing qualified leads to senior sales staff Sales Administration: Preparing quotes and updating CRM systems with accurate data Relationship Building: Developing positive working relationships with customers and colleagues Team Collaboration: Supporting Internal Sales and Field Account Managers Learning & Development: Actively engaging in training and apprenticeship learning activities CANDIDATE REQUIREMENTS ESSENTIAL: Communication Skills: Clear and confident verbal and written communication Positive Attitude: Enthusiastic, proactive and willing to learn Interest In Technology: Passion for IT, technology or digital solutions Team Player: Ability to work collaboratively within a sales team Commitment to Learning: Willingness to complete a Level 3 apprenticeship programme DESIRABLE: Customer-Facing Experience: Previous experience in retail, hospitality, call centre or customer service roles Sales Exposure: Some experience in telesales, sales support or lead generation IT Awareness: Basic understanding of IT services such as cloud or cybersecurity BENEFITS Fully funded Level 3 IT Sales Apprenticeship (12 months) Structured training, mentoring and development Career progression opportunities 23 days holiday plus 8 bank holidays and birthday off Free office refreshments Cycle to work scheme Free on-site parking Shopping discount portal Employee Assistance Programme with counselling Paid volunteer time Social gatherings HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14619 Full-Time, Apprenticeship Contract Jobs, Careers and Vacancies. Find a new job and work in Skelmersdale, Lancashire, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online AWD-IN-SPJ
Business Development Manager / Sales Manager- London, South East & Midlands territory. Fire & Security Systems Our client is a well-established and growing fire and security solutions provider delivering installation, service, maintenance and compliance-led support to commercial, multi-site and national customers across the UK. Due to continued growth, they are now looking to appoint a commercially driven Business Development Manager / Sales Manager to focus on new business acquisition across London, the South East and up to the Midlands. This is a true hunter role for a sales professional who knows how to prospect, qualify, build pipeline, influence stakeholders and close profitable fire and security contracts. Most client meetings are conducted virtually, so travel is limited, although occasional face-to-face meetings, site visits and key client presentations will be required across the region. The Role As Business Development Manager / Sales Manager, you will be responsible for identifying, developing and converting new business opportunities across commercial, multi-site and facilities-led environments. This is not a passive account management role. The successful candidate will be expected to self generate opportunities, target new logos, build relationships with key decision makers and drive revenue growth through a disciplined, consultative and results led sales approach. You will sell a broad fire and security proposition, including installation, service, maintenance and compliance solutions. Core Solutions You will be promoting a full range of fire and security services, including: Fire detection and alarm systems, CCTV and video surveillance solutions, Access control systems, Intruder alarms, Planned preventative maintenance contracts, Reactive maintenance and repairs, Compliance led service agreements, Multi-site fire and security support, National account service delivery Key Responsibilities Generate new business opportunities through outbound prospecting, warm leads, referrals, networking and strategic target account mapping Develop a robust sales pipeline across London, the South East and the Midlands Identify and engage decision makers including Facilities Managers, Property Directors, Compliance Managers, Procurement Teams, Operations Directors and business owners Sell fire and security solutions into commercial, property, retail, logistics, healthcare, education, industrial and multi-site environments Conduct discovery calls, needs analysis and commercial qualification Understand client pain points around compliance, supplier consolidation, SLA performance, response times, risk management and service delivery Create tailored proposals and commercially sound solutions Manage the full sales cycle from initial contact through to proposal, negotiation, close and handover Maintain accurate CRM records, pipeline reporting, forecasting and sales activity data Negotiate contract values, service agreements, maintenance packages and project opportunities Work closely with internal operations, engineering and service teams to ensure smooth mobilisation Achieve and exceed agreed revenue, margin and new business targets What we are looking for We are looking for a driven, credible and resilient sales professional with a proven background in B2B new business development within the Fire & Security sector The ideal candidate will have: Proven experience in new business sales A strong hunter mentality and the ability to self generate leads Experience selling fire and security, life safety, compliance, FM, M&E, building services or technical service solutions A track record of winning new customers and developing profitable accounts Strong understanding of maintenance contracts, service agreements, PPMs, SLAs and compliance led sales Confidence selling to senior stakeholders, procurement teams and operational decision makers Ability to sell value, service quality and risk reduction rather than purely price Excellent pipeline management and CRM discipline Strong commercial awareness around margin, recurring revenue, contract value and mobilisation A consultative, solution-led sales style Comfort working remotely and conducting the majority of client meetings virtually This is an excellent opportunity to join a growing fire and security business with a strong technical proposition, established infrastructure and a clear appetite for growth. The successful candidate will have autonomy to develop their territory, build a strong pipeline and win meaningful contracts across sectors where compliance, life safety, asset protection and service reliability are critical. You will be joining a business that can support national and multi-site customers while still offering a responsive, service-led approach. Apply now for immediate consideration!
May 15, 2026
Full time
Business Development Manager / Sales Manager- London, South East & Midlands territory. Fire & Security Systems Our client is a well-established and growing fire and security solutions provider delivering installation, service, maintenance and compliance-led support to commercial, multi-site and national customers across the UK. Due to continued growth, they are now looking to appoint a commercially driven Business Development Manager / Sales Manager to focus on new business acquisition across London, the South East and up to the Midlands. This is a true hunter role for a sales professional who knows how to prospect, qualify, build pipeline, influence stakeholders and close profitable fire and security contracts. Most client meetings are conducted virtually, so travel is limited, although occasional face-to-face meetings, site visits and key client presentations will be required across the region. The Role As Business Development Manager / Sales Manager, you will be responsible for identifying, developing and converting new business opportunities across commercial, multi-site and facilities-led environments. This is not a passive account management role. The successful candidate will be expected to self generate opportunities, target new logos, build relationships with key decision makers and drive revenue growth through a disciplined, consultative and results led sales approach. You will sell a broad fire and security proposition, including installation, service, maintenance and compliance solutions. Core Solutions You will be promoting a full range of fire and security services, including: Fire detection and alarm systems, CCTV and video surveillance solutions, Access control systems, Intruder alarms, Planned preventative maintenance contracts, Reactive maintenance and repairs, Compliance led service agreements, Multi-site fire and security support, National account service delivery Key Responsibilities Generate new business opportunities through outbound prospecting, warm leads, referrals, networking and strategic target account mapping Develop a robust sales pipeline across London, the South East and the Midlands Identify and engage decision makers including Facilities Managers, Property Directors, Compliance Managers, Procurement Teams, Operations Directors and business owners Sell fire and security solutions into commercial, property, retail, logistics, healthcare, education, industrial and multi-site environments Conduct discovery calls, needs analysis and commercial qualification Understand client pain points around compliance, supplier consolidation, SLA performance, response times, risk management and service delivery Create tailored proposals and commercially sound solutions Manage the full sales cycle from initial contact through to proposal, negotiation, close and handover Maintain accurate CRM records, pipeline reporting, forecasting and sales activity data Negotiate contract values, service agreements, maintenance packages and project opportunities Work closely with internal operations, engineering and service teams to ensure smooth mobilisation Achieve and exceed agreed revenue, margin and new business targets What we are looking for We are looking for a driven, credible and resilient sales professional with a proven background in B2B new business development within the Fire & Security sector The ideal candidate will have: Proven experience in new business sales A strong hunter mentality and the ability to self generate leads Experience selling fire and security, life safety, compliance, FM, M&E, building services or technical service solutions A track record of winning new customers and developing profitable accounts Strong understanding of maintenance contracts, service agreements, PPMs, SLAs and compliance led sales Confidence selling to senior stakeholders, procurement teams and operational decision makers Ability to sell value, service quality and risk reduction rather than purely price Excellent pipeline management and CRM discipline Strong commercial awareness around margin, recurring revenue, contract value and mobilisation A consultative, solution-led sales style Comfort working remotely and conducting the majority of client meetings virtually This is an excellent opportunity to join a growing fire and security business with a strong technical proposition, established infrastructure and a clear appetite for growth. The successful candidate will have autonomy to develop their territory, build a strong pipeline and win meaningful contracts across sectors where compliance, life safety, asset protection and service reliability are critical. You will be joining a business that can support national and multi-site customers while still offering a responsive, service-led approach. Apply now for immediate consideration!
Projects Finance Manager - Bolton - £75,000 - Hybrid 3days per week in the office - Retail PLC Business Your new company This is a rare opportunity to join a leading Retail PLC at a transformative stage of its growth journey. Following significant recent investment, the business is scaling at pace and launching a number of high profile, business critical projects with finance right at the centre of it all. As Project Finance Manager, you'll play a pivotal role in shaping how the organisation operates financially as it grows. Working closely with senior stakeholders across finance and the wider business, this role is all about driving change, improving control, and building best-in-class financial processes and systems. This is a highly visible, hands on role for someone who thrives in dynamic environments and enjoys making a real impact. Your new role Leading system improve and implantation, from requirements definition and vendor engagement through to testing, rollout, and user adoption. Driving process optimisation by reviewing and redesigning business processes to improve efficiency, controls, and scalability. Delivering management and financial reporting solutions that enhance visibility, data quality, and decision-making. Developing financial models to support business cases, investment decisions, and strategic planning. Managing restructuring and transition projects, including operating model design, change planning, and stakeholder engagement.Working closely with a broad and diverse range of stakeholders across the business, building strong relationships and ensuring requirements, expectations, and outcomes are clearly understood and aligned.Designing, developing, and improving business processes, both manual and system-based, to enhance efficiency, accuracy, and consistency, while supporting wider operational and strategic objectives.Supporting the delivery of projects alongside dedicated Project Managers, contributing to planning, analysis, and execution activities to help ensure projects are delivered on time and to scope.Providing clear and concise updates to senior management, translating complex information into meaningful insights to support decision-making and governance. What you'll need to succeed The successful candidate will be a qualified accountant ACCA, CIMA, or ACA or qualified by experience, with excellent written and verbal communication skills. They will demonstrate strong stakeholder management capabilities and the ability to build effective working relationships. A willingness to learn and continually develop is essential, alongside strong data management skills. The role requires a proactive problem solver who can adapt quickly and respond effectively to changing priorities. What you'll get in return In return, you'll enjoy a highly competitive salary of £75,000 complemented by an attractive bonus scheme that rewards performance. You'll benefit from flexible working options, including hybrid working with 3 days per week in the office, helping you maintain a healthy work-life balance. The role also offers 25 days of annual leave, giving you time to recharge, alongside clear opportunities for career progression within a supportive and forward-thinking environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
May 15, 2026
Full time
Projects Finance Manager - Bolton - £75,000 - Hybrid 3days per week in the office - Retail PLC Business Your new company This is a rare opportunity to join a leading Retail PLC at a transformative stage of its growth journey. Following significant recent investment, the business is scaling at pace and launching a number of high profile, business critical projects with finance right at the centre of it all. As Project Finance Manager, you'll play a pivotal role in shaping how the organisation operates financially as it grows. Working closely with senior stakeholders across finance and the wider business, this role is all about driving change, improving control, and building best-in-class financial processes and systems. This is a highly visible, hands on role for someone who thrives in dynamic environments and enjoys making a real impact. Your new role Leading system improve and implantation, from requirements definition and vendor engagement through to testing, rollout, and user adoption. Driving process optimisation by reviewing and redesigning business processes to improve efficiency, controls, and scalability. Delivering management and financial reporting solutions that enhance visibility, data quality, and decision-making. Developing financial models to support business cases, investment decisions, and strategic planning. Managing restructuring and transition projects, including operating model design, change planning, and stakeholder engagement.Working closely with a broad and diverse range of stakeholders across the business, building strong relationships and ensuring requirements, expectations, and outcomes are clearly understood and aligned.Designing, developing, and improving business processes, both manual and system-based, to enhance efficiency, accuracy, and consistency, while supporting wider operational and strategic objectives.Supporting the delivery of projects alongside dedicated Project Managers, contributing to planning, analysis, and execution activities to help ensure projects are delivered on time and to scope.Providing clear and concise updates to senior management, translating complex information into meaningful insights to support decision-making and governance. What you'll need to succeed The successful candidate will be a qualified accountant ACCA, CIMA, or ACA or qualified by experience, with excellent written and verbal communication skills. They will demonstrate strong stakeholder management capabilities and the ability to build effective working relationships. A willingness to learn and continually develop is essential, alongside strong data management skills. The role requires a proactive problem solver who can adapt quickly and respond effectively to changing priorities. What you'll get in return In return, you'll enjoy a highly competitive salary of £75,000 complemented by an attractive bonus scheme that rewards performance. You'll benefit from flexible working options, including hybrid working with 3 days per week in the office, helping you maintain a healthy work-life balance. The role also offers 25 days of annual leave, giving you time to recharge, alongside clear opportunities for career progression within a supportive and forward-thinking environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
The Merchandise Planning Manager is a newly created strategic role responsible for establishing and embedding a best-in-class merchandise planning function. The role is to create a structured, data-led approach to demand forecasting, stock management, ranging, margin optimisation and promotional planning. Working closely with the Purchasing Director, Buying Team and Operations function, the role will introduce commercial discipline, improve visibility of forward demand, reduce stock risk and enhance availability across all key product categories. Duties will be include : Design and implement a merchandise planning framework and governance. Create an independent, data-led demand signal to support buying decisions. Align commercial plans with supply chain capability and inventory strategy. Improve forecast accuracy, stock turn, availability and working capital performance. Support strategic category reviews, promotional events and seasonal planning. Key responsibilities: Merchandise Planning Strategy. Define the structure, processes and outputs of the merchandise planning function. Establish planning cycles (e.g. annual, quarterly, promotional and seasonal). Introduce category planning templates and standardised reporting. Develop stock and intake frameworks aligned to financial and margin (commission) targets. Key skills required: Significant experience (5+ years) in merchandise planning, demand planning or commercial planning within multi-site and multi-channel retail, wholesale or buying group environments. Strong commercial acumen with understanding of margin, stock turn, availability and working capital drivers. Advanced analytical skills with strong Excel capability and experience using planning systems Experience building or reshaping planning processes within a growing organisation. Experience in building, leading and developing teams. Proven ability to influence senior stakeholders and operate cross-functionally and at all levels across a business. Experience working with buying and supply chain teams in a multi-category environment. Interested? Apply today with your CV and one of our experienced consultants will be in touch.
May 15, 2026
Full time
The Merchandise Planning Manager is a newly created strategic role responsible for establishing and embedding a best-in-class merchandise planning function. The role is to create a structured, data-led approach to demand forecasting, stock management, ranging, margin optimisation and promotional planning. Working closely with the Purchasing Director, Buying Team and Operations function, the role will introduce commercial discipline, improve visibility of forward demand, reduce stock risk and enhance availability across all key product categories. Duties will be include : Design and implement a merchandise planning framework and governance. Create an independent, data-led demand signal to support buying decisions. Align commercial plans with supply chain capability and inventory strategy. Improve forecast accuracy, stock turn, availability and working capital performance. Support strategic category reviews, promotional events and seasonal planning. Key responsibilities: Merchandise Planning Strategy. Define the structure, processes and outputs of the merchandise planning function. Establish planning cycles (e.g. annual, quarterly, promotional and seasonal). Introduce category planning templates and standardised reporting. Develop stock and intake frameworks aligned to financial and margin (commission) targets. Key skills required: Significant experience (5+ years) in merchandise planning, demand planning or commercial planning within multi-site and multi-channel retail, wholesale or buying group environments. Strong commercial acumen with understanding of margin, stock turn, availability and working capital drivers. Advanced analytical skills with strong Excel capability and experience using planning systems Experience building or reshaping planning processes within a growing organisation. Experience in building, leading and developing teams. Proven ability to influence senior stakeholders and operate cross-functionally and at all levels across a business. Experience working with buying and supply chain teams in a multi-category environment. Interested? Apply today with your CV and one of our experienced consultants will be in touch.
Technical Authority. Engineering Excellence. Safety & Compliance Leadership. Are you a senior lift engineering professional with deep expertise across design, compliance and technical governance ? Do you want to play a central role within a growing, Private Equity-backed engineering services business where your technical knowledge, leadership and judgement will directly shape engineering standards and operational quality? Liftec Express - one of the UK's leading independent lift engineering specialists - is entering an exciting new phase of growth and transformation. We are now seeking an Engineering Design & Compliance Manager to lead technical governance, design assurance and compliance activity across major works, repairs and maintenance operations nationwide. The Role at a Glance: Engineering Design & Compliance Manager Dartford + Frequent Site Travel Competitive Salary + Excellent Benefits Package inc Car Allowance Reporting to: Major Works Director Company: Pioneer of the British lift industry. Formerly part of global brand Otis. Private Equity-backed by R Capital since 2025. Independent specialist in lift installation, maintenance, repair and modernisation Pedigree: Clients include national retail chains, major hospitals, facilities management providers and MOD sites Culture: Safety, Ethics & Quality Focused Your Background: Lift Engineering Technical Governance Building Services Compliance Major Works Modernisation Qualifications: Degree or HNC/HND in Mechanical, Electrical or Lift Engineering (desirable) Who we are: Liftec Express is a highly respected name in the UK lift and escalator sector. Previously part of OTIS, the world's leading manufacturer and service provider of elevators, escalators and moving walkways, the business is now operating independently following acquisition by R Capital. With greater agility as a standalone organisation and ambitious growth plans ahead, Liftec is investing heavily in engineering excellence, operational quality and technical capability as it strengthens its position as one of the UK's leading independent lift providers. The business delivers installation, maintenance, repair and modernisation solutions across commercial, residential and public-sector environments, including prestigious and high-profile sites nationwide. As a Private Equity-backed organisation, Liftec is focused on safety, compliance, technical excellence and long-term sustainable growth. This is an opportunity to step into a highly influential technical leadership role where your expertise will genuinely shape engineering standards across the business. Ready to play a key role in the next chapter of Liftec's growth? Reporting to the Major Works Director, you will act as the technical authority across design, engineering standards, quality and compliance functions throughout the business. You'll lead technical review activity across lift modernisation and installation projects, ensuring designs, installations and operational activity comply fully with EN81, LOLER, PUWER, CDM and wider regulatory frameworks. Working closely with engineers, project managers, operational teams and leadership, you'll provide expert technical guidance, support continuous improvement initiatives and help strengthen engineering consistency, quality and safety across the organisation. You'll also play a key role in mentoring teams, supporting technical development and ensuring robust engineering governance processes are maintained throughout project delivery and field operations. About You: • Degree or HNC/HND in Mechanical, Electrical, or Lift Engineering (or equivalent). • Minimum 8 years' experience in the lift or building services industry, with proven technical and compliance expertise. • In-depth understanding of EN81, LOLER, PUWER, CDM, EH&S and other lift industry standards. • Demonstrated experience in design review, project engineering, and technical governance. • Proven ability to manage technical teams and influence cross-functional stakeholders. • Strong analytical and problem-solving skills with attention to detail. • Excellent communication and interpersonal skills - able to explain complex technical issues clearly. • CAD and digital design tools proficiency desirable. • NEBOSH or IOSH qualification advantageous. Benefits: • Access to Discounts Platform • Pension (Day 1) - Aviva • Holiday - 25 days per year plus bank holidays • Wellness (Day 1) - Employee Assistance Programme • Death in Service (Day 1) 3x Salary - Canada Life • Sickness Scheme - Discretionary • Family Policies - Enhanced maternity and paternity provision subject to service • Incentive Scheme - Discretionary • Employee Referral Scheme • Ongoing training and professional development opportunities Why Join Liftec Express? • Join a respected, PE-backed engineering services business with ambitious growth plans • Play a visible role shaping engineering standards and technical governance • Opportunity to influence quality, compliance and operational excellence across the business • Supportive, technically focused and safety-led culture • Work alongside experienced engineering professionals within a collaborative environment • Be part of a business investing heavily in its people, systems and future growth If you're an experienced engineering and compliance leader looking for a role where your expertise can genuinely make an impact, we'd love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 15, 2026
Full time
Technical Authority. Engineering Excellence. Safety & Compliance Leadership. Are you a senior lift engineering professional with deep expertise across design, compliance and technical governance ? Do you want to play a central role within a growing, Private Equity-backed engineering services business where your technical knowledge, leadership and judgement will directly shape engineering standards and operational quality? Liftec Express - one of the UK's leading independent lift engineering specialists - is entering an exciting new phase of growth and transformation. We are now seeking an Engineering Design & Compliance Manager to lead technical governance, design assurance and compliance activity across major works, repairs and maintenance operations nationwide. The Role at a Glance: Engineering Design & Compliance Manager Dartford + Frequent Site Travel Competitive Salary + Excellent Benefits Package inc Car Allowance Reporting to: Major Works Director Company: Pioneer of the British lift industry. Formerly part of global brand Otis. Private Equity-backed by R Capital since 2025. Independent specialist in lift installation, maintenance, repair and modernisation Pedigree: Clients include national retail chains, major hospitals, facilities management providers and MOD sites Culture: Safety, Ethics & Quality Focused Your Background: Lift Engineering Technical Governance Building Services Compliance Major Works Modernisation Qualifications: Degree or HNC/HND in Mechanical, Electrical or Lift Engineering (desirable) Who we are: Liftec Express is a highly respected name in the UK lift and escalator sector. Previously part of OTIS, the world's leading manufacturer and service provider of elevators, escalators and moving walkways, the business is now operating independently following acquisition by R Capital. With greater agility as a standalone organisation and ambitious growth plans ahead, Liftec is investing heavily in engineering excellence, operational quality and technical capability as it strengthens its position as one of the UK's leading independent lift providers. The business delivers installation, maintenance, repair and modernisation solutions across commercial, residential and public-sector environments, including prestigious and high-profile sites nationwide. As a Private Equity-backed organisation, Liftec is focused on safety, compliance, technical excellence and long-term sustainable growth. This is an opportunity to step into a highly influential technical leadership role where your expertise will genuinely shape engineering standards across the business. Ready to play a key role in the next chapter of Liftec's growth? Reporting to the Major Works Director, you will act as the technical authority across design, engineering standards, quality and compliance functions throughout the business. You'll lead technical review activity across lift modernisation and installation projects, ensuring designs, installations and operational activity comply fully with EN81, LOLER, PUWER, CDM and wider regulatory frameworks. Working closely with engineers, project managers, operational teams and leadership, you'll provide expert technical guidance, support continuous improvement initiatives and help strengthen engineering consistency, quality and safety across the organisation. You'll also play a key role in mentoring teams, supporting technical development and ensuring robust engineering governance processes are maintained throughout project delivery and field operations. About You: • Degree or HNC/HND in Mechanical, Electrical, or Lift Engineering (or equivalent). • Minimum 8 years' experience in the lift or building services industry, with proven technical and compliance expertise. • In-depth understanding of EN81, LOLER, PUWER, CDM, EH&S and other lift industry standards. • Demonstrated experience in design review, project engineering, and technical governance. • Proven ability to manage technical teams and influence cross-functional stakeholders. • Strong analytical and problem-solving skills with attention to detail. • Excellent communication and interpersonal skills - able to explain complex technical issues clearly. • CAD and digital design tools proficiency desirable. • NEBOSH or IOSH qualification advantageous. Benefits: • Access to Discounts Platform • Pension (Day 1) - Aviva • Holiday - 25 days per year plus bank holidays • Wellness (Day 1) - Employee Assistance Programme • Death in Service (Day 1) 3x Salary - Canada Life • Sickness Scheme - Discretionary • Family Policies - Enhanced maternity and paternity provision subject to service • Incentive Scheme - Discretionary • Employee Referral Scheme • Ongoing training and professional development opportunities Why Join Liftec Express? • Join a respected, PE-backed engineering services business with ambitious growth plans • Play a visible role shaping engineering standards and technical governance • Opportunity to influence quality, compliance and operational excellence across the business • Supportive, technically focused and safety-led culture • Work alongside experienced engineering professionals within a collaborative environment • Be part of a business investing heavily in its people, systems and future growth If you're an experienced engineering and compliance leader looking for a role where your expertise can genuinely make an impact, we'd love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Are you a confident transport leader who can motivate drivers, manage shift operations, and consistently deliver excellent customer service in a fast-paced environment? Do you thrive on balancing operational efficiency, driver engagement, and full compliance with transport, health & safety, and drivers' hours regulations? If so, join us as our Transport Shift Manager based in our Bramhall, Cheshire depot for our customer Phillips 66. This is a full time 40 hours per week, permanent position based on site with core hours of Monday to Friday 10:00 to 18:00 (flexibility required for business needs). Pay, benefits and more: We're looking to offer a salary of up to £37,500 per annum , and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, life assurance and access to our benefits platform, including retail discounts! What you'll do on a typical day: Shift operations & customer Service: Manage day-to-day transport operations for your shift, ensuring resources are efficiently deployed and customer service levels are consistently achieved Driver management & engagement: Proactively lead, motivate and brief drivers, managing attendance, holidays, sickness, return-to-work interviews and daily issue resolution Communication & delivery control: Provide customers with accurate ETAs, manage delivery documentation, and clearly communicate any changes or issues affecting orders Health, safety & compliance: Promote a strong safety culture through near-miss reporting, daily briefings, and strict compliance with drivers' hours, working time directives and tachograph regulations Reporting & performance monitoring: Collate and maintain accurate transport data, including tachograph downloads and statistical information, to support reporting and operational performance What you need to succeed at GXO: Adaptable & customer-focused: Thrives in fast-paced environments with a flexible, can-do attitude and a strong ability to understand and respond to customer needs Strong communicator & relationship builder: Communicates effectively with customers, drivers and senior managers, building positive and professional working relationships Self-motivated team player: Highly motivated, proactive and dependable, with a positive approach to problem solving and daily task ownership IT skills & development potential: Confident using Microsoft Office (particularly Excel), transport experience with Transport Management Systems knowledge and (CPC beneficial) We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
May 15, 2026
Full time
Are you a confident transport leader who can motivate drivers, manage shift operations, and consistently deliver excellent customer service in a fast-paced environment? Do you thrive on balancing operational efficiency, driver engagement, and full compliance with transport, health & safety, and drivers' hours regulations? If so, join us as our Transport Shift Manager based in our Bramhall, Cheshire depot for our customer Phillips 66. This is a full time 40 hours per week, permanent position based on site with core hours of Monday to Friday 10:00 to 18:00 (flexibility required for business needs). Pay, benefits and more: We're looking to offer a salary of up to £37,500 per annum , and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, life assurance and access to our benefits platform, including retail discounts! What you'll do on a typical day: Shift operations & customer Service: Manage day-to-day transport operations for your shift, ensuring resources are efficiently deployed and customer service levels are consistently achieved Driver management & engagement: Proactively lead, motivate and brief drivers, managing attendance, holidays, sickness, return-to-work interviews and daily issue resolution Communication & delivery control: Provide customers with accurate ETAs, manage delivery documentation, and clearly communicate any changes or issues affecting orders Health, safety & compliance: Promote a strong safety culture through near-miss reporting, daily briefings, and strict compliance with drivers' hours, working time directives and tachograph regulations Reporting & performance monitoring: Collate and maintain accurate transport data, including tachograph downloads and statistical information, to support reporting and operational performance What you need to succeed at GXO: Adaptable & customer-focused: Thrives in fast-paced environments with a flexible, can-do attitude and a strong ability to understand and respond to customer needs Strong communicator & relationship builder: Communicates effectively with customers, drivers and senior managers, building positive and professional working relationships Self-motivated team player: Highly motivated, proactive and dependable, with a positive approach to problem solving and daily task ownership IT skills & development potential: Confident using Microsoft Office (particularly Excel), transport experience with Transport Management Systems knowledge and (CPC beneficial) We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
