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regional facilities manager
Caretech
Regional Facilities Manager
Caretech
If you've got excellent and significant experience of asset and property management with a strong commercial awareness to provide a turn-key solution working client side, we can offer you a rewarding role with a difference. We are looking for a Regional Facilities Manager with experience of asset and property management to join our strategic Estates Team. This is a full-time position, which requires an experienced and forward thinking individual to join us to deliver an efficient and proactive property management service. Ideally the candidate would be located in Hampshire or surrounding areas to cover education facilities clustered mainly towards the South Coast in Dorset/Hampshire region and partly in the Northampton/Milton Keynes/Cambs area. The Caretech Group provides care and education to both children and adults in both registered and supported living services to over 5000 service users in over 700 sites nationwide including Wales and Scotland. The care provided is across a number of Operating divisions, including Children's, Children's Education Services, Adult Care and day care provision and Specialist Services incorporating Mental Health Services, ABI and other specialist provision. About the Regional Facilities Manager role To oversee the Southern half of the education division properties, overseeing the capital improvements, maintenance and management of both site maintenance teams on larger sites and mobile maintenance team to smaller sites. Managing Capex & R&M budgets and ensuring compliance with the relevant regulations. This role would deal with sites varying from day school settings in one property to large residential school environments for children and young adults with autism or social, emotional and mental health difficulties. Larger sites having both residential properties and education buildings. You will would work closely with our Operational teams and Head teachers aligning site and operating requirements with budget, communicating on planned and reactive works and working with external suppliers/contractors as necessary. Assisting the Divisional Facilities Manager and the Director of Facilities Management with the management of the Group's education properties. Supported by an administrative assistant to assist with CAFM system, raising and closing of jobs, invoicing, liaising with contractors and the like. The successful candidate will work with the development team where necessary assisting on larger capital spends at the education sites. The wider Caretech Group provides care and education to both children and adults in both registered and supported living services to over 5000 service users in over 700 sites nationwide including Wales and Scotland. Candidate profile Highly organised and a great communicator, resilient with a flexible approach. A real team player, you should also be: Appropriate academic qualification to degree level or equivalent professional qualification is preferable. A relevant estates management background. Liaising, instructing and managing external contractors and professionals as necessary. Evidence of achieving agreed financial targets. Experience of analysing building defects and specification of required repairs. Evidence of managing and delivering projects from inception to completion including managing contractors. A relevant education or care background would be beneficial but not essential. Experience of contracts, writing schedule of works and the tender process An analytical mind, methodical approach and keen attention to detail and be proficient in excel Good prioritisation skills and the ability to meet deadlines The flexibility to travel across the location, staying overnight where needed This post will require travel, therefore a car driver is essential. Note: Successful candidates will need to meet the person specification in order to be offered this post. All candidates will be subject to an enhanced DBS check and reference checks. CareTech is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of all the Adults, Children and Young People that we support.
May 02, 2026
Full time
If you've got excellent and significant experience of asset and property management with a strong commercial awareness to provide a turn-key solution working client side, we can offer you a rewarding role with a difference. We are looking for a Regional Facilities Manager with experience of asset and property management to join our strategic Estates Team. This is a full-time position, which requires an experienced and forward thinking individual to join us to deliver an efficient and proactive property management service. Ideally the candidate would be located in Hampshire or surrounding areas to cover education facilities clustered mainly towards the South Coast in Dorset/Hampshire region and partly in the Northampton/Milton Keynes/Cambs area. The Caretech Group provides care and education to both children and adults in both registered and supported living services to over 5000 service users in over 700 sites nationwide including Wales and Scotland. The care provided is across a number of Operating divisions, including Children's, Children's Education Services, Adult Care and day care provision and Specialist Services incorporating Mental Health Services, ABI and other specialist provision. About the Regional Facilities Manager role To oversee the Southern half of the education division properties, overseeing the capital improvements, maintenance and management of both site maintenance teams on larger sites and mobile maintenance team to smaller sites. Managing Capex & R&M budgets and ensuring compliance with the relevant regulations. This role would deal with sites varying from day school settings in one property to large residential school environments for children and young adults with autism or social, emotional and mental health difficulties. Larger sites having both residential properties and education buildings. You will would work closely with our Operational teams and Head teachers aligning site and operating requirements with budget, communicating on planned and reactive works and working with external suppliers/contractors as necessary. Assisting the Divisional Facilities Manager and the Director of Facilities Management with the management of the Group's education properties. Supported by an administrative assistant to assist with CAFM system, raising and closing of jobs, invoicing, liaising with contractors and the like. The successful candidate will work with the development team where necessary assisting on larger capital spends at the education sites. The wider Caretech Group provides care and education to both children and adults in both registered and supported living services to over 5000 service users in over 700 sites nationwide including Wales and Scotland. Candidate profile Highly organised and a great communicator, resilient with a flexible approach. A real team player, you should also be: Appropriate academic qualification to degree level or equivalent professional qualification is preferable. A relevant estates management background. Liaising, instructing and managing external contractors and professionals as necessary. Evidence of achieving agreed financial targets. Experience of analysing building defects and specification of required repairs. Evidence of managing and delivering projects from inception to completion including managing contractors. A relevant education or care background would be beneficial but not essential. Experience of contracts, writing schedule of works and the tender process An analytical mind, methodical approach and keen attention to detail and be proficient in excel Good prioritisation skills and the ability to meet deadlines The flexibility to travel across the location, staying overnight where needed This post will require travel, therefore a car driver is essential. Note: Successful candidates will need to meet the person specification in order to be offered this post. All candidates will be subject to an enhanced DBS check and reference checks. CareTech is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of all the Adults, Children and Young People that we support.
RecruitmentRevolution.com
Head of Service Operations - Lift Servicing & Maintenance (Provinces)
RecruitmentRevolution.com Reading, Oxfordshire
Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Andover. Hampshire covering Provinces Region c100 miles radius Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 02, 2026
Full time
Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Andover. Hampshire covering Provinces Region c100 miles radius Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
ST TALENT LTD
Regional Account Manager
ST TALENT LTD Bristol, Gloucestershire
Regional Account Manager - Bristol, Bath & Surrounding Areas (Remote / Field-Based) Are you an ambitious Regional Account Manager seeking a role that offers full autonomy, strong internal support and a fast-paced, transactional sales environment? My client, a workplace solutions provider is looking for a driven Account Manager to strengthen its presence across the region. With substantial market share and a wide-ranging product portfolio, the business offers an excellent platform for someone eager to grow, learn, and achieve exceptional results. As a Regional Account Manager, you will take ownership of developing the substantial existing account base while driving growth and new business activity. Working consultatively, you'll identify solutions across workplace supplies, facilities essentials, technology, print, PPE, furniture and managed services. This role is ideal for a motivated sales professional who thrives on building relationships, understanding customer needs, and generating sustainable revenue. Key Responsibilities: Build and maintain long-term customer relationships to secure future sales. Increase sales and margin through proactive account development and new business generation. Maintain strong product and market knowledge to support customer decision-making. Collaborate effectively with internal teams to deliver a high-quality customer experience. Achieve sales, activity and growth targets within your territory. Network and communicate with customers at a variety of levels. Manage tenders, quotes and contracts accurately and on time. Monitor territory performance and identify opportunities for expansion. About You: To succeed in this position, you should bring experience in a business-to-business sales role where activity, pace and relationship management are key drivers of success. You may currently be working as a Business Development Manager, Account Manager, Field Sales Executive or similar, ideally within sectors such as workplace supplies, facilities, technology, print services, PPE, furniture, consumables or any related product-led or service-led environment. You should also demonstrate: A track record of developing accounts and generating new business in a competitive market. Experience managing a varied sales pipeline and handling multiple opportunities simultaneously. Confidence communicating with decision-makers at all levels, from operational contacts to senior leaders. The ability to work independently, plan your diary and manage your time effectively in a field-based role. Strong commercial awareness and the ability to identify growth opportunities quickly. A proactive, resilient and positive attitude, with a genuine desire to learn, develop and achieve. Package: Basic salary: up to 42,000 450 per month car allowance Uncapped commission Remote, field-based role with full diary autonomy Extensive internal support and ongoing development This is an excellent opportunity for a motivated sales professional ready to take the next step in a supportive, high-energy environment. ST TALENT is acting as an Employment Agency in relation to this vacancy and is recruiting on behalf of our client.
May 01, 2026
Full time
Regional Account Manager - Bristol, Bath & Surrounding Areas (Remote / Field-Based) Are you an ambitious Regional Account Manager seeking a role that offers full autonomy, strong internal support and a fast-paced, transactional sales environment? My client, a workplace solutions provider is looking for a driven Account Manager to strengthen its presence across the region. With substantial market share and a wide-ranging product portfolio, the business offers an excellent platform for someone eager to grow, learn, and achieve exceptional results. As a Regional Account Manager, you will take ownership of developing the substantial existing account base while driving growth and new business activity. Working consultatively, you'll identify solutions across workplace supplies, facilities essentials, technology, print, PPE, furniture and managed services. This role is ideal for a motivated sales professional who thrives on building relationships, understanding customer needs, and generating sustainable revenue. Key Responsibilities: Build and maintain long-term customer relationships to secure future sales. Increase sales and margin through proactive account development and new business generation. Maintain strong product and market knowledge to support customer decision-making. Collaborate effectively with internal teams to deliver a high-quality customer experience. Achieve sales, activity and growth targets within your territory. Network and communicate with customers at a variety of levels. Manage tenders, quotes and contracts accurately and on time. Monitor territory performance and identify opportunities for expansion. About You: To succeed in this position, you should bring experience in a business-to-business sales role where activity, pace and relationship management are key drivers of success. You may currently be working as a Business Development Manager, Account Manager, Field Sales Executive or similar, ideally within sectors such as workplace supplies, facilities, technology, print services, PPE, furniture, consumables or any related product-led or service-led environment. You should also demonstrate: A track record of developing accounts and generating new business in a competitive market. Experience managing a varied sales pipeline and handling multiple opportunities simultaneously. Confidence communicating with decision-makers at all levels, from operational contacts to senior leaders. The ability to work independently, plan your diary and manage your time effectively in a field-based role. Strong commercial awareness and the ability to identify growth opportunities quickly. A proactive, resilient and positive attitude, with a genuine desire to learn, develop and achieve. Package: Basic salary: up to 42,000 450 per month car allowance Uncapped commission Remote, field-based role with full diary autonomy Extensive internal support and ongoing development This is an excellent opportunity for a motivated sales professional ready to take the next step in a supportive, high-energy environment. ST TALENT is acting as an Employment Agency in relation to this vacancy and is recruiting on behalf of our client.
Property Manager NEW Posted today Cricket St Thomas
Berkshire News
Role Purpose The Property Manager oversees the daily maintenance & grounds function of a hotel. They will ensure that all facilities remain efficient, safe, and compliant with industry standards. This role requires strong leadership skills, attention to detail, and a proactive approach to problem solving. This role plays a critical part in ensuring a high quality guest experience by maintaining the hotel's physical assets and fostering collaboration across departments. Using data and systems to manage the costs and efficiencies of the department. The Property Manager champions our values by being Guest Hearted in service delivery, applying Limitless Thinking to improve processes, Owning Our Impact through compliance and efficiency, and Winning as One by fostering engagement and collaboration. Responsibilities Facilities Management Oversee the daily operations and maintenance of a hotel to ensure optimal performance and guest satisfaction. Plan and program PPM using systems and tools. Support the Maintenance & grounds teams at the properties, working with all team within the hotel, and across the portfolio to share best practice and support the business. Ensure brand standards, policies and legal compliance is delivered, monitored and recorded. Accountable for ensuring H&S policy and compliance is adhered to. Action plan and delegate tasks across a small team to ensure effectiveness of spends, plus ensuring our maintenance and PPM regime is clear and correct. Support grounds teams on site to deliver the required standards for our guests. Team Leadership Manage and lead a team of maintenance/grounds teams and external contractors, develop and coach the team to learn and grow. Develop and recruit a team to support the foundations of the function for properties. Budget Management Manage the facilities maintenance budgets for the hotel including R&M, Utilities, and support the delivery of capital maintenance, ensuring cost effective operations while maintaining property standards. Engage with the leadership team to forecast and plan budgets in year and forecast future years to support the business strategy and growth. Steer and facilitate Utility performance across the hotel and lead this across the management and team at the hotel. Supplier Management Maintain relationships with external vendors and contractors for specialised services, ensuring quality and compliance with contractual agreements. Use technology to support the function at property or centralised systems including BMS and CAFM systems. Safety and Compliance Ensure that the hotel complies with local, brand and legal regulations, including health and safety standards, food safety and all compliance measures. Ensure that our guests and teams are always in a safe and secure environment. Sustainability & Utility Initiatives Implement and promote sustainable practices across the hotel to reduce environmental impact. Drive the delivery of Utility targets through support, coaching and develop approaches to deliver financial results. Support the hotel's green teams and energy initiatives at property. Reporting and Documentation Maintain accurate records of maintenance activities, inspections, and repairs, and provide regular reports to regional management. Use systems and tools effectively to develop and manage the property FM function. Completion of capital requests. Behaviours and Essential Skills Proficient in facilities management software and Microsoft Office Suite. Strong guest service orientation with a hospitality mindset. Use of data within technology and portals to make correct decisions for the business need. Strong problem solving and decision making skills. Effective communication skills, both verbal and written. Adaptability and flexibility. High level of personal accountability and integrity. Ability to prioritise effectively in a fast paced environment. Essential Experience Experience of working in hospitality and leisure sector. Understanding of systems. Energy use and current strategies to reduce carbon and costs. Inclusion Statement Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part time or a job share. If you require any assistance or reasonable adjustments while applying, please do not hesitate to reach out to us at: Please note: Unsolicited CV's from agencies will not be considered.
May 01, 2026
Full time
Role Purpose The Property Manager oversees the daily maintenance & grounds function of a hotel. They will ensure that all facilities remain efficient, safe, and compliant with industry standards. This role requires strong leadership skills, attention to detail, and a proactive approach to problem solving. This role plays a critical part in ensuring a high quality guest experience by maintaining the hotel's physical assets and fostering collaboration across departments. Using data and systems to manage the costs and efficiencies of the department. The Property Manager champions our values by being Guest Hearted in service delivery, applying Limitless Thinking to improve processes, Owning Our Impact through compliance and efficiency, and Winning as One by fostering engagement and collaboration. Responsibilities Facilities Management Oversee the daily operations and maintenance of a hotel to ensure optimal performance and guest satisfaction. Plan and program PPM using systems and tools. Support the Maintenance & grounds teams at the properties, working with all team within the hotel, and across the portfolio to share best practice and support the business. Ensure brand standards, policies and legal compliance is delivered, monitored and recorded. Accountable for ensuring H&S policy and compliance is adhered to. Action plan and delegate tasks across a small team to ensure effectiveness of spends, plus ensuring our maintenance and PPM regime is clear and correct. Support grounds teams on site to deliver the required standards for our guests. Team Leadership Manage and lead a team of maintenance/grounds teams and external contractors, develop and coach the team to learn and grow. Develop and recruit a team to support the foundations of the function for properties. Budget Management Manage the facilities maintenance budgets for the hotel including R&M, Utilities, and support the delivery of capital maintenance, ensuring cost effective operations while maintaining property standards. Engage with the leadership team to forecast and plan budgets in year and forecast future years to support the business strategy and growth. Steer and facilitate Utility performance across the hotel and lead this across the management and team at the hotel. Supplier Management Maintain relationships with external vendors and contractors for specialised services, ensuring quality and compliance with contractual agreements. Use technology to support the function at property or centralised systems including BMS and CAFM systems. Safety and Compliance Ensure that the hotel complies with local, brand and legal regulations, including health and safety standards, food safety and all compliance measures. Ensure that our guests and teams are always in a safe and secure environment. Sustainability & Utility Initiatives Implement and promote sustainable practices across the hotel to reduce environmental impact. Drive the delivery of Utility targets through support, coaching and develop approaches to deliver financial results. Support the hotel's green teams and energy initiatives at property. Reporting and Documentation Maintain accurate records of maintenance activities, inspections, and repairs, and provide regular reports to regional management. Use systems and tools effectively to develop and manage the property FM function. Completion of capital requests. Behaviours and Essential Skills Proficient in facilities management software and Microsoft Office Suite. Strong guest service orientation with a hospitality mindset. Use of data within technology and portals to make correct decisions for the business need. Strong problem solving and decision making skills. Effective communication skills, both verbal and written. Adaptability and flexibility. High level of personal accountability and integrity. Ability to prioritise effectively in a fast paced environment. Essential Experience Experience of working in hospitality and leisure sector. Understanding of systems. Energy use and current strategies to reduce carbon and costs. Inclusion Statement Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part time or a job share. If you require any assistance or reasonable adjustments while applying, please do not hesitate to reach out to us at: Please note: Unsolicited CV's from agencies will not be considered.
Senior Operational Excellence Technical Programme Manager
Nscale
Senior Operational Excellence Technical Programme Manager London . Job Title: Senior Operational Excellence Technical Programme Manager Department: Development and Construction Division: Reports To: Operational Excellence Director Location: United Kingdom Position Type: Full-Time, Permanent About Nscale NScale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. NScale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. At NScale, our Design and Construction team plays a critical role in delivering data center facilities that are optimized for AI deployments. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an NScaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future. About the Role We are looking for a Senior Operational Excellence Technical Programme Manager to join our team. This is a senior manager role that sits at the intersection of project controls, digital transformation and governance maturity within the development and construction team. The role is responsible for managing and controlling the Operational Excellence programmes and expanding that capability as the organisation scales up, construction delivery becomes more complex and the digital tooling and processes need to evolve and adapt. This is a key role in executing the Operational Excellence strategy by translating intent into sustainable operating practices. The aim is to ensure that operational effectiveness and efficiency is delivered while assurance is embedded within each process as part of our organisational capability rather than a periodic exercise, shifting from reactive oversight to a mature, confidence-based decision making model. What You'll be Doing (Responsibilities) Project Controls: Deliver integrated project controls across the EMEA portfolio - driving implementation from site level through to executive reporting and continuously refining the operating model as scale and complexity increase. Digital tools: Deploy automated reporting, data pipelines and single source of truth frameworks that mature alongside the organisation to support deeper insight and stronger assurance. Proactively identify opportunities to improve, enhance, or simplify processes through the use of systems and tools Processes definition: Coordinate efforts to standardise and implement end-to- end business processes related to the Operational Excellence programme, ensuring efficiency, effectiveness, and scalability proportionate to the relevant delivery capability. Processes optimisation: Champion continual improvement in processes, data input and reporting as a long-term enabler, moving from initial consistency to optimisation and value realisation, while maintaining appropriate local flexibility across markets and project types. Collaboration: Work closely with central functions and regional/cross-regional teams to ensure alignment with the Operational Excellence strategy and delivery processes, providing guidance and support to enhance local operations. Training and Learning: Lead training initiatives to promote understanding of processes and systems among stakeholders, fostering a culture of continuous improvement. Using feedback and organisational learning to iteratively strengthen existing frameworks. Risk Management: Audit established project controls and digital workflows to identify potential risks associated with project controls, processes and their governance; propose mitigation strategies, and ensure adherence to regulatory standards and best practices creating sustained executive confidence in delivery. Act as the project controls subject matter expert for the region and technical excellence escalation point. About You (Skills / Qualifications) Required Degree level or equivalent practical experience in engineering, technology or programme management within a related technical discipline in the built environment. 10 or more years of project controls experience across large capital construction programmes, with significant exposure to construction and the data centre sectors. Experience in building and managing automated reporting systems, data cleansing and data integration from disparate sources across large portfolios. Experience in writing and implementing project controls standards across disciplines i.e. scheduling, risk, change and cost governance, construction delivery for complex projects across countries (EMEA). Demonstrated experience defining and deploying digital controls tools at regional or global level, including Power BI, Primavera P6, Procore, risk and finance systems. Demonstrated experience in project controls, systems, business process management and governance with emphasis on programs in construction delivery / critical infrastructure. Awareness of applicable regulations and standards in construction Strong analytical skills and ability to interpret complex data and make strategic recommendations Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels Ability to work independently and collaboratively in a fast-paced, dynamic environment Preferred Experience in a formal Operational Excellence, PMO or programme governance function. Familiarity with the full data centre lifecycle from design and preconstruction through construction, commissioning and operations. Experience in leading, building and mentoring projects controls teams across multiple countries. At NScale, we are committed to fostering an inclusive, diverse, and equitable workplace. We believe that a variety of perspectives enriches our work environment, and we encourage applications from candidates of all backgrounds, experiences, and abilities. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. Thank you for your interest. If there's anything we can do to accommodate your specific situation, please let us know. For information on how NScale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.
May 01, 2026
Full time
Senior Operational Excellence Technical Programme Manager London . Job Title: Senior Operational Excellence Technical Programme Manager Department: Development and Construction Division: Reports To: Operational Excellence Director Location: United Kingdom Position Type: Full-Time, Permanent About Nscale NScale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. NScale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. At NScale, our Design and Construction team plays a critical role in delivering data center facilities that are optimized for AI deployments. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an NScaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future. About the Role We are looking for a Senior Operational Excellence Technical Programme Manager to join our team. This is a senior manager role that sits at the intersection of project controls, digital transformation and governance maturity within the development and construction team. The role is responsible for managing and controlling the Operational Excellence programmes and expanding that capability as the organisation scales up, construction delivery becomes more complex and the digital tooling and processes need to evolve and adapt. This is a key role in executing the Operational Excellence strategy by translating intent into sustainable operating practices. The aim is to ensure that operational effectiveness and efficiency is delivered while assurance is embedded within each process as part of our organisational capability rather than a periodic exercise, shifting from reactive oversight to a mature, confidence-based decision making model. What You'll be Doing (Responsibilities) Project Controls: Deliver integrated project controls across the EMEA portfolio - driving implementation from site level through to executive reporting and continuously refining the operating model as scale and complexity increase. Digital tools: Deploy automated reporting, data pipelines and single source of truth frameworks that mature alongside the organisation to support deeper insight and stronger assurance. Proactively identify opportunities to improve, enhance, or simplify processes through the use of systems and tools Processes definition: Coordinate efforts to standardise and implement end-to- end business processes related to the Operational Excellence programme, ensuring efficiency, effectiveness, and scalability proportionate to the relevant delivery capability. Processes optimisation: Champion continual improvement in processes, data input and reporting as a long-term enabler, moving from initial consistency to optimisation and value realisation, while maintaining appropriate local flexibility across markets and project types. Collaboration: Work closely with central functions and regional/cross-regional teams to ensure alignment with the Operational Excellence strategy and delivery processes, providing guidance and support to enhance local operations. Training and Learning: Lead training initiatives to promote understanding of processes and systems among stakeholders, fostering a culture of continuous improvement. Using feedback and organisational learning to iteratively strengthen existing frameworks. Risk Management: Audit established project controls and digital workflows to identify potential risks associated with project controls, processes and their governance; propose mitigation strategies, and ensure adherence to regulatory standards and best practices creating sustained executive confidence in delivery. Act as the project controls subject matter expert for the region and technical excellence escalation point. About You (Skills / Qualifications) Required Degree level or equivalent practical experience in engineering, technology or programme management within a related technical discipline in the built environment. 10 or more years of project controls experience across large capital construction programmes, with significant exposure to construction and the data centre sectors. Experience in building and managing automated reporting systems, data cleansing and data integration from disparate sources across large portfolios. Experience in writing and implementing project controls standards across disciplines i.e. scheduling, risk, change and cost governance, construction delivery for complex projects across countries (EMEA). Demonstrated experience defining and deploying digital controls tools at regional or global level, including Power BI, Primavera P6, Procore, risk and finance systems. Demonstrated experience in project controls, systems, business process management and governance with emphasis on programs in construction delivery / critical infrastructure. Awareness of applicable regulations and standards in construction Strong analytical skills and ability to interpret complex data and make strategic recommendations Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels Ability to work independently and collaboratively in a fast-paced, dynamic environment Preferred Experience in a formal Operational Excellence, PMO or programme governance function. Familiarity with the full data centre lifecycle from design and preconstruction through construction, commissioning and operations. Experience in leading, building and mentoring projects controls teams across multiple countries. At NScale, we are committed to fostering an inclusive, diverse, and equitable workplace. We believe that a variety of perspectives enriches our work environment, and we encourage applications from candidates of all backgrounds, experiences, and abilities. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. Thank you for your interest. If there's anything we can do to accommodate your specific situation, please let us know. For information on how NScale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.
Cobalt Recruitment
Corporate Workplace Manager
Cobalt Recruitment
Cobalt is partnering with a global financial services organisation to appoint a Workplace Manager, based in London. This role offers responsibility for delivering corporate real estate and workplace services across an international portfolio, with a focus on operational consistency and workplace experience. The organisation Our client is an international financial services firm with a strong presence across multiple regions. The business operates within a fast-moving, client-focused environment, with a focus on service quality and operational performance. The culture supports collaboration, accountability, and continuous improvement. The role / responsibilities The Workplace Manager leads the delivery of workplace and corporate real estate services across the UK, EMEA, and APAC regions. Oversight of both in-house teams and external service partners to ensure consistent service delivery aligned with agreed standards. Responsibility for workplace operations including maintenance, security, occupier services, and workplace experience. Management of regional service delivery in line with service level agreements, key performance indicators, and internal frameworks. Contribution to strategic planning, translating business objectives into operational delivery across multiple locations. Ownership of regional budgets, including cost control, forecasting, and identification of efficiencies. Development of long-term capital plans aligned with business needs and property strategy. Oversight of supplier performance, including contract management and ongoing review of service partners. Collaboration with internal stakeholders to ensure alignment with wider organisational objectives. Support in managing real estate activity, including coordination of transactions and engagement with external advisors. Delivery of workplace initiatives focused on occupier experience, wellbeing, and sustainability. Preparation and presentation of reports to senior stakeholders across the business. Skills needed / requirements Working knowledge of workplace operations, corporate real estate, or facilities management within a corporate environment. Experience within financial services or a similar corporate setting is preferred. Experience managing service delivery across multiple locations or regions. Ability to manage internal teams and third-party service providers. Strong financial understanding, including budgeting, cost control, and performance monitoring. Experience with supplier management and contract oversight. Strong communication skills, with the ability to engage a range of stakeholders. Ability to manage competing priorities within a fast-paced environment. Working knowledge of workplace systems and Microsoft Office tools. Confidence in delivering operational improvements and supporting strategic initiatives. Willingness to travel as required. IOSH qualification is mandatory whilst a NEBOSH would be beneficial. This Workplace Manager role offers the opportunity to lead service delivery across a global portfolio within a financial services environment, with exposure to senior stakeholders and influence over workplace strategy. This role is based in London and requires on-site presence five days per week. Apply now as interviews are taking place shortly. Due to the volume of applications received, if you don't hear back from us, please assume your application has been unsuccessful on this occasion.
May 01, 2026
Full time
Cobalt is partnering with a global financial services organisation to appoint a Workplace Manager, based in London. This role offers responsibility for delivering corporate real estate and workplace services across an international portfolio, with a focus on operational consistency and workplace experience. The organisation Our client is an international financial services firm with a strong presence across multiple regions. The business operates within a fast-moving, client-focused environment, with a focus on service quality and operational performance. The culture supports collaboration, accountability, and continuous improvement. The role / responsibilities The Workplace Manager leads the delivery of workplace and corporate real estate services across the UK, EMEA, and APAC regions. Oversight of both in-house teams and external service partners to ensure consistent service delivery aligned with agreed standards. Responsibility for workplace operations including maintenance, security, occupier services, and workplace experience. Management of regional service delivery in line with service level agreements, key performance indicators, and internal frameworks. Contribution to strategic planning, translating business objectives into operational delivery across multiple locations. Ownership of regional budgets, including cost control, forecasting, and identification of efficiencies. Development of long-term capital plans aligned with business needs and property strategy. Oversight of supplier performance, including contract management and ongoing review of service partners. Collaboration with internal stakeholders to ensure alignment with wider organisational objectives. Support in managing real estate activity, including coordination of transactions and engagement with external advisors. Delivery of workplace initiatives focused on occupier experience, wellbeing, and sustainability. Preparation and presentation of reports to senior stakeholders across the business. Skills needed / requirements Working knowledge of workplace operations, corporate real estate, or facilities management within a corporate environment. Experience within financial services or a similar corporate setting is preferred. Experience managing service delivery across multiple locations or regions. Ability to manage internal teams and third-party service providers. Strong financial understanding, including budgeting, cost control, and performance monitoring. Experience with supplier management and contract oversight. Strong communication skills, with the ability to engage a range of stakeholders. Ability to manage competing priorities within a fast-paced environment. Working knowledge of workplace systems and Microsoft Office tools. Confidence in delivering operational improvements and supporting strategic initiatives. Willingness to travel as required. IOSH qualification is mandatory whilst a NEBOSH would be beneficial. This Workplace Manager role offers the opportunity to lead service delivery across a global portfolio within a financial services environment, with exposure to senior stakeholders and influence over workplace strategy. This role is based in London and requires on-site presence five days per week. Apply now as interviews are taking place shortly. Due to the volume of applications received, if you don't hear back from us, please assume your application has been unsuccessful on this occasion.
Manpower UK Ltd
Regional Commercial Manager
Manpower UK Ltd
Job Title: Regional Commercial Manager Location: Northwest based with travel across the North region Salary: 60,000 - 65,000 + Car allowance Contract: Permanent Working hours: Typically, Monday - Friday between 8am - 5pm Purpose of the Role To lead and manage all commercial activities within the region, ensuring contracts are delivered profitably, risks are mitigated, and opportunities for growth are maximised. The role involves overseeing contract performance, identifying and managing commercial risks and opportunities, implementing performance improvement plans, managing the regional tendering and bid processes for both strategic and reactive tenders and bid processes, and maintaining strong client relationships to drive sustainable business growth. Key Responsibilities Commercial Management - Oversee the financial performance of key regional contracts, support the operations team to achieve budget targets, manage the valuation and billing process. Monitor and manage contract variations, renewals, and compliance with agreed terms. Support the preparation of tenders and bid proposals for new business within the region, ensuring pricing strategies are competitive and aligned with company profitability goals. Manage the process of scoping, estimating and quoting of reactive work requirements. Collaborate with the central bid team to provide accurate regional data and insights. Client Relationship Management - act as a commercial point of contact for key clients within the region. Build strong relationships to enhance client satisfaction and retention & negotiate contract terms and resolve commercial disputes effectively. Financial & Risk Control - Identify and mitigate commercial risks, including contractual liabilities and payment issues. Ensure compliance with company policies, industry regulations, and health & safety standards. Participate in monthly reviews with operational teams and support with budget and forecasting activity, alongside providing guidance and training to operational teams on commercial awareness and contract management. Leadership & Collaboration - Work closely with the Managing Director and Operational Directors to align commercial strategies with service delivery and contribute to regional strategic planning and growth initiatives. Required Experience Experience in a commercial management role within service-based industries (preferably landscaping, grounds maintenance, facilities management, or construction). Proven ability to manage multi-site contracts with annual values ranging from mid to high six figures. Strong understanding of contract law, service-level agreements (SLAs), and risk management principles. Experience in handling contract variations, renewals, and dispute resolution. Demonstrated success in budget preparation, cost control, and margin optimization. Ability to interpret financial reports and implement corrective actions to maintain profitability. Hands-on experience in preparing tenders, pricing strategies, and bid submissions for regional or national contracts. Familiarity with procurement frameworks and private sector tendering processes. Experience with estimating models or software Track record of building and maintaining long-term client relationships. Skilled in negotiating commercial terms and managing client expectations. Skills & Competencies Strong commercial acumen with experience in contract management, tendering, and negotiation. Excellent analytical and financial skills, including budgeting and forecasting. Ability to build and maintain client relationships. Knowledge of landscape services industry standards and regulations. Effective communication and leadership skills. Fully proficient in the use of Microsoft Office Experience in the use and setup of estimating models Apply now and a member of our team will be in touch!
May 01, 2026
Full time
Job Title: Regional Commercial Manager Location: Northwest based with travel across the North region Salary: 60,000 - 65,000 + Car allowance Contract: Permanent Working hours: Typically, Monday - Friday between 8am - 5pm Purpose of the Role To lead and manage all commercial activities within the region, ensuring contracts are delivered profitably, risks are mitigated, and opportunities for growth are maximised. The role involves overseeing contract performance, identifying and managing commercial risks and opportunities, implementing performance improvement plans, managing the regional tendering and bid processes for both strategic and reactive tenders and bid processes, and maintaining strong client relationships to drive sustainable business growth. Key Responsibilities Commercial Management - Oversee the financial performance of key regional contracts, support the operations team to achieve budget targets, manage the valuation and billing process. Monitor and manage contract variations, renewals, and compliance with agreed terms. Support the preparation of tenders and bid proposals for new business within the region, ensuring pricing strategies are competitive and aligned with company profitability goals. Manage the process of scoping, estimating and quoting of reactive work requirements. Collaborate with the central bid team to provide accurate regional data and insights. Client Relationship Management - act as a commercial point of contact for key clients within the region. Build strong relationships to enhance client satisfaction and retention & negotiate contract terms and resolve commercial disputes effectively. Financial & Risk Control - Identify and mitigate commercial risks, including contractual liabilities and payment issues. Ensure compliance with company policies, industry regulations, and health & safety standards. Participate in monthly reviews with operational teams and support with budget and forecasting activity, alongside providing guidance and training to operational teams on commercial awareness and contract management. Leadership & Collaboration - Work closely with the Managing Director and Operational Directors to align commercial strategies with service delivery and contribute to regional strategic planning and growth initiatives. Required Experience Experience in a commercial management role within service-based industries (preferably landscaping, grounds maintenance, facilities management, or construction). Proven ability to manage multi-site contracts with annual values ranging from mid to high six figures. Strong understanding of contract law, service-level agreements (SLAs), and risk management principles. Experience in handling contract variations, renewals, and dispute resolution. Demonstrated success in budget preparation, cost control, and margin optimization. Ability to interpret financial reports and implement corrective actions to maintain profitability. Hands-on experience in preparing tenders, pricing strategies, and bid submissions for regional or national contracts. Familiarity with procurement frameworks and private sector tendering processes. Experience with estimating models or software Track record of building and maintaining long-term client relationships. Skilled in negotiating commercial terms and managing client expectations. Skills & Competencies Strong commercial acumen with experience in contract management, tendering, and negotiation. Excellent analytical and financial skills, including budgeting and forecasting. Ability to build and maintain client relationships. Knowledge of landscape services industry standards and regulations. Effective communication and leadership skills. Fully proficient in the use of Microsoft Office Experience in the use and setup of estimating models Apply now and a member of our team will be in touch!
GARDEN MUSEUM
Fundraiser, Benton End Revived
GARDEN MUSEUM Ipswich, Suffolk
We will transform Benton End into a vibrant, accessible and sustainable arts and learning centre, reimagining the radical spirit of Sir Cedric Morris and Arthur Lett-Haines s art school and garden legacy. This commission covers the Development Phase of a Heritage Fund-supported capital project and the period during which the Delivery Phase application is being assessed. The Fundraiser will collaborate closely with the client team, project manager and stakeholders throughout. The redevelopment of Benton End seeks to: Conserve and restore the Grade II listed house and associated gardens structures Create inclusive and accessible facilities for learning, exhibitions, and residencies Respect and celebrate the site s layered heritage, including its significance in queer history Embed sustainability and environmental responsibility in all design choices Enable operational and financial sustainability through a mixed-use business model The fundraising consultant will be responsible for raising a total of £2.7m by December 2027. This comprises £1.8m in gifts or pledges in order to match-fund The National Lottery Heritage Fund s Delivery Phase grant of £2.65m; and the remainder to support additional output costs at Benton End. The consultant will be expected to lead on the following areas: Review the Fundraising process for the Development Phase of the project in partnership with the client team Review the existing Fundraising Strategy submitted to the Heritage Fund (see tender pack) Re-develop, update and deliver a comprehensive Fundraising Strategy to achieve the necessary match funding for the Delivery Phase of the project including phased targets, pipeline planning, and approach methodology Identify potential funding sources, including charitable trusts and foundations, major individual donors, philanthropic legacy leads (including those with interests in art, horticulture, LGBTQIA+ causes, and regional heritage), corporate supporters and in-kind contributors Cross check all potential funding sources and potential prospects with the client team, paying particular attention to the Garden Museum s other fundraising programmes, existing funders and live/upcoming campaigns Produce a detailed fundraising plan with goals, milestones, specific targets and details of which funding sources will be approached at each stage of the campaign Support cultivation of key prospects, including advising on pitches, proposals, and relationship management and leading these where appropriate Develop a 'Case for Support' and campaign materials tailored to different audiences Work with the client team to ensure fundraising aligns with Heritage Fund Delivery Phase submission (August 2027), Activity and Interpretation Plans and capital delivery timelines and cash flow needs Provide reports on all fundraising activity and data collected, in formats that are compatible with the client team s CRM Support the implementation of the live campaign: tracking targets, overseeing donor communications, and managing asks The selected consultant should have: A strong track record of raising capital funds in the arts, culture, or heritage sector Experience working with national funders (e.g. trusts/foundations, High Net Worth Individuals, and corporates) Knowledge of Heritage Fund processes and expectations Experience in creating compelling cases for support, particularly for multidisciplinary projects (art, heritage, gardens, LGBTQIA+ history) Sensitivity to inclusive fundraising and community engagement Strategic thinking with a collaborative and proactive working style The budget for the fundraising consultant's fee is a maximum of £36,000 excl VAT, to include all travel and expenses and with an expectation that the consultant will be on site regularly at Benton End, Hadleigh, Suffolk. This consultant will report into the Project Manager, but will also work very closely with the Garden Museum Development Director and the Benton End Board. This opportunity is made possible thanks to The National Lottery Heritage Fund and National Lottery players. Application requirements: Please supply the following by 5pm on Tuesday 5 May 2026: Proven examples of recent, similar work at an equivalent level of project value and heritage significance CV demonstrating relevant experience and examples of previous projects if more than one consultant then CVs and highlighted experience of each team member Fee proposal Outline methodology and approach At least two references from comparable heritage or arts capital project Confirmation of insurance (minimum £ 1million Professional Indemnity and £1 million Public Liability insurance, and £1 million Employers Liability cover (if applicable), or ability and willingness to obtain) Clarifying questions should be sent by 5pm on Tuesday 21 April 2026.
May 01, 2026
Full time
We will transform Benton End into a vibrant, accessible and sustainable arts and learning centre, reimagining the radical spirit of Sir Cedric Morris and Arthur Lett-Haines s art school and garden legacy. This commission covers the Development Phase of a Heritage Fund-supported capital project and the period during which the Delivery Phase application is being assessed. The Fundraiser will collaborate closely with the client team, project manager and stakeholders throughout. The redevelopment of Benton End seeks to: Conserve and restore the Grade II listed house and associated gardens structures Create inclusive and accessible facilities for learning, exhibitions, and residencies Respect and celebrate the site s layered heritage, including its significance in queer history Embed sustainability and environmental responsibility in all design choices Enable operational and financial sustainability through a mixed-use business model The fundraising consultant will be responsible for raising a total of £2.7m by December 2027. This comprises £1.8m in gifts or pledges in order to match-fund The National Lottery Heritage Fund s Delivery Phase grant of £2.65m; and the remainder to support additional output costs at Benton End. The consultant will be expected to lead on the following areas: Review the Fundraising process for the Development Phase of the project in partnership with the client team Review the existing Fundraising Strategy submitted to the Heritage Fund (see tender pack) Re-develop, update and deliver a comprehensive Fundraising Strategy to achieve the necessary match funding for the Delivery Phase of the project including phased targets, pipeline planning, and approach methodology Identify potential funding sources, including charitable trusts and foundations, major individual donors, philanthropic legacy leads (including those with interests in art, horticulture, LGBTQIA+ causes, and regional heritage), corporate supporters and in-kind contributors Cross check all potential funding sources and potential prospects with the client team, paying particular attention to the Garden Museum s other fundraising programmes, existing funders and live/upcoming campaigns Produce a detailed fundraising plan with goals, milestones, specific targets and details of which funding sources will be approached at each stage of the campaign Support cultivation of key prospects, including advising on pitches, proposals, and relationship management and leading these where appropriate Develop a 'Case for Support' and campaign materials tailored to different audiences Work with the client team to ensure fundraising aligns with Heritage Fund Delivery Phase submission (August 2027), Activity and Interpretation Plans and capital delivery timelines and cash flow needs Provide reports on all fundraising activity and data collected, in formats that are compatible with the client team s CRM Support the implementation of the live campaign: tracking targets, overseeing donor communications, and managing asks The selected consultant should have: A strong track record of raising capital funds in the arts, culture, or heritage sector Experience working with national funders (e.g. trusts/foundations, High Net Worth Individuals, and corporates) Knowledge of Heritage Fund processes and expectations Experience in creating compelling cases for support, particularly for multidisciplinary projects (art, heritage, gardens, LGBTQIA+ history) Sensitivity to inclusive fundraising and community engagement Strategic thinking with a collaborative and proactive working style The budget for the fundraising consultant's fee is a maximum of £36,000 excl VAT, to include all travel and expenses and with an expectation that the consultant will be on site regularly at Benton End, Hadleigh, Suffolk. This consultant will report into the Project Manager, but will also work very closely with the Garden Museum Development Director and the Benton End Board. This opportunity is made possible thanks to The National Lottery Heritage Fund and National Lottery players. Application requirements: Please supply the following by 5pm on Tuesday 5 May 2026: Proven examples of recent, similar work at an equivalent level of project value and heritage significance CV demonstrating relevant experience and examples of previous projects if more than one consultant then CVs and highlighted experience of each team member Fee proposal Outline methodology and approach At least two references from comparable heritage or arts capital project Confirmation of insurance (minimum £ 1million Professional Indemnity and £1 million Public Liability insurance, and £1 million Employers Liability cover (if applicable), or ability and willingness to obtain) Clarifying questions should be sent by 5pm on Tuesday 21 April 2026.
King & Moffatt Building Services
Contract Administrator
King & Moffatt Building Services City, Wolverhampton
Company Description Operating for over 45 years, King & Moffatt Building Services provide complete Mechanical and Electrical services across all sectors of the construction industry including Industrial, Logistics, Food, Pharmaceutical, Data Centre, Mining, Healthcare, Commercial, Hotel & Leisure, High-End Residential, Public, and Energy. From design stage to the installation and the ongoing maintenance of their facilities, our valued and highly skilled workforce provide our clients with an efficient, reliable and best in class service. A Deloitte Best Managed Company Award winner for eight years running, we pride ourselves on being a full building services solutions provider and have successfully delivered multiple large-scale projects in Ireland, the UK & mainland Europe. Job Description We are seeking an experienced Contract Administrator to support our Facilities Management (FM) operations across the UK and Ireland. Based in Wolverhampton, this role is central to the successful delivery of planned and reactive maintenance works and acts as a key point of coordination between clients, engineers, subcontractors, and internal management teams. The successful candidate will play a critical role in ensuring smooth contract delivery, accurate reporting, and high levels of client satisfaction. Managing the Facilities Management Helpdesk inbox, ensuring all requests are logged, actioned, and resolved in line with service expectations Acting as a primary point of contact for FM-related processes and communications Managing and maintaining the CAFM system (Trackplan) for all planned and reactive maintenance works across the UK and Ireland Monitoring job progress and providing regular updates and reports to the Senior Contracts Manager Ensuring all service reports, PPM documentation, and remedial quotations are completed, stored, and issued to clients in a timely manner Supporting the tendering of FM contracts, including issuing enquiries to subcontractors and managing responses via SharePoint Managing invoicing for FM works and ensuring jobs are billed accurately and on time Logging and coordinating reactive, additional, and remedial client requests with Regional Services Managers Supporting onboarding and training of new staff on FM processes and systems Providing administrative support to the Senior Contracts Manager, including meeting coordination and minute taking Managing correspondence, diaries, and meeting schedules Carrying out additional administrative duties as required Qualifications A business qualification or equivalent relevant experience Minimum 2 years experience in a service, FM, or contract-based environment Strong organisational skills with the ability to manage multiple priorities Excellent IT skills, with SharePoint experience essential Strong written and verbal communication skills with attention to detail Comfortable working in a client-facing, contract-driven environment Additional Information This is a key role within a high-performing FM team, offering exposure to contract management, client engagement, and operational delivery within a well-established and growing organisation. At King and Moffatt, we believe in the power of diversity and inclusion to drive innovation, creativity, and success. We are committed to creating a workplace where all employees feel welcomed, valued, and respected regardless of their race, ethnicity, gender, sexual orientation, age, religion, disability, or any other dimension of diversity. We strive to build a culture that celebrates differences, encourages open dialogue, and promotes equal opportunities for growth and advancement. By embracing diversity and fostering an inclusive environment, we not only strengthen our organisation but also enrich the lives of our employees and the communities we serve
May 01, 2026
Full time
Company Description Operating for over 45 years, King & Moffatt Building Services provide complete Mechanical and Electrical services across all sectors of the construction industry including Industrial, Logistics, Food, Pharmaceutical, Data Centre, Mining, Healthcare, Commercial, Hotel & Leisure, High-End Residential, Public, and Energy. From design stage to the installation and the ongoing maintenance of their facilities, our valued and highly skilled workforce provide our clients with an efficient, reliable and best in class service. A Deloitte Best Managed Company Award winner for eight years running, we pride ourselves on being a full building services solutions provider and have successfully delivered multiple large-scale projects in Ireland, the UK & mainland Europe. Job Description We are seeking an experienced Contract Administrator to support our Facilities Management (FM) operations across the UK and Ireland. Based in Wolverhampton, this role is central to the successful delivery of planned and reactive maintenance works and acts as a key point of coordination between clients, engineers, subcontractors, and internal management teams. The successful candidate will play a critical role in ensuring smooth contract delivery, accurate reporting, and high levels of client satisfaction. Managing the Facilities Management Helpdesk inbox, ensuring all requests are logged, actioned, and resolved in line with service expectations Acting as a primary point of contact for FM-related processes and communications Managing and maintaining the CAFM system (Trackplan) for all planned and reactive maintenance works across the UK and Ireland Monitoring job progress and providing regular updates and reports to the Senior Contracts Manager Ensuring all service reports, PPM documentation, and remedial quotations are completed, stored, and issued to clients in a timely manner Supporting the tendering of FM contracts, including issuing enquiries to subcontractors and managing responses via SharePoint Managing invoicing for FM works and ensuring jobs are billed accurately and on time Logging and coordinating reactive, additional, and remedial client requests with Regional Services Managers Supporting onboarding and training of new staff on FM processes and systems Providing administrative support to the Senior Contracts Manager, including meeting coordination and minute taking Managing correspondence, diaries, and meeting schedules Carrying out additional administrative duties as required Qualifications A business qualification or equivalent relevant experience Minimum 2 years experience in a service, FM, or contract-based environment Strong organisational skills with the ability to manage multiple priorities Excellent IT skills, with SharePoint experience essential Strong written and verbal communication skills with attention to detail Comfortable working in a client-facing, contract-driven environment Additional Information This is a key role within a high-performing FM team, offering exposure to contract management, client engagement, and operational delivery within a well-established and growing organisation. At King and Moffatt, we believe in the power of diversity and inclusion to drive innovation, creativity, and success. We are committed to creating a workplace where all employees feel welcomed, valued, and respected regardless of their race, ethnicity, gender, sexual orientation, age, religion, disability, or any other dimension of diversity. We strive to build a culture that celebrates differences, encourages open dialogue, and promotes equal opportunities for growth and advancement. By embracing diversity and fostering an inclusive environment, we not only strengthen our organisation but also enrich the lives of our employees and the communities we serve
Service Delivery Manager
Manchester Arndale Peacehaven, Sussex
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role: We are currently recruiting for a Service Delivery Manager - to join our passionate and driven Technical Mobile Team. Key Responsibilities: Responsible for the day to day management and supervision of the mobile engineering team to ensure your team carries out all planned maintenance to all building plants, equipment and systems to meet and exceed expectations and agreed service level agreements and operational performance of contracts within the designated region. Account management and client relationship management of a select number of contracts within your region. Ensuring an efficient and high standard of delivery of services within contractual KPIs through your regional mobile engineering team. Managing coordination with the helpdesk and fully close out of tasks with clear and comprehensive job sheets and compliance paperwork. Develop mobile engineers and drive performance while acting as the first point of escalation for Account/Contract Managers and Helpdesk. You will be a highly motivated, self starter who can work autonomously and deliver against tight deadlines. Have the ability to work through a technical problem to resolution. Be able to supervise and manage a team in delivering world class service to clients. Have a good commercial understanding of both contracts and overall business requirements. Display a 'can do attitude' ethos to ensure that all tasks within your team's capabilities can be achieved while on site and are completed in a timely manner. Essential Hiring Criteria: Applicants must have the right to work in the UK. Technically qualified. Experience in supervising an engineering Maintenance team to achieve continuous improvement in standards. Strong understanding of Technical Services Infrastructure. Experience in the field. Sound understanding of H&S, Environment, and QA procedures, and experience in supervising and developing operational teams. Good level of IT skills - MS Office and associated technical software. Experience in using CAFM systems. Excellent verbal and written communication skills. Ability to develop solutions to new problems as they arise, including effective planning and 'win win' solutions. Owning and maintaining issues, demonstrating management skills and capabilities. Ability to influence and hold a position in a debate, commanding credibility and managing expectations by attending contract client meetings representing their region. An excellent team player and leader with the ability to "set the tone" for the team and drive all persons in a positive and proactive manner. Personal Attributes: High attention to detail. Methodical and procedure approach to problem solving. Patient approach to work and communication style. Collaborate with stakeholders from different teams and organisations. Understands client's business and drivers. Excellent communication skills at all levels. Adaptable and flexible to change. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
May 01, 2026
Full time
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role: We are currently recruiting for a Service Delivery Manager - to join our passionate and driven Technical Mobile Team. Key Responsibilities: Responsible for the day to day management and supervision of the mobile engineering team to ensure your team carries out all planned maintenance to all building plants, equipment and systems to meet and exceed expectations and agreed service level agreements and operational performance of contracts within the designated region. Account management and client relationship management of a select number of contracts within your region. Ensuring an efficient and high standard of delivery of services within contractual KPIs through your regional mobile engineering team. Managing coordination with the helpdesk and fully close out of tasks with clear and comprehensive job sheets and compliance paperwork. Develop mobile engineers and drive performance while acting as the first point of escalation for Account/Contract Managers and Helpdesk. You will be a highly motivated, self starter who can work autonomously and deliver against tight deadlines. Have the ability to work through a technical problem to resolution. Be able to supervise and manage a team in delivering world class service to clients. Have a good commercial understanding of both contracts and overall business requirements. Display a 'can do attitude' ethos to ensure that all tasks within your team's capabilities can be achieved while on site and are completed in a timely manner. Essential Hiring Criteria: Applicants must have the right to work in the UK. Technically qualified. Experience in supervising an engineering Maintenance team to achieve continuous improvement in standards. Strong understanding of Technical Services Infrastructure. Experience in the field. Sound understanding of H&S, Environment, and QA procedures, and experience in supervising and developing operational teams. Good level of IT skills - MS Office and associated technical software. Experience in using CAFM systems. Excellent verbal and written communication skills. Ability to develop solutions to new problems as they arise, including effective planning and 'win win' solutions. Owning and maintaining issues, demonstrating management skills and capabilities. Ability to influence and hold a position in a debate, commanding credibility and managing expectations by attending contract client meetings representing their region. An excellent team player and leader with the ability to "set the tone" for the team and drive all persons in a positive and proactive manner. Personal Attributes: High attention to detail. Methodical and procedure approach to problem solving. Patient approach to work and communication style. Collaborate with stakeholders from different teams and organisations. Understands client's business and drivers. Excellent communication skills at all levels. Adaptable and flexible to change. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Caretech
Senior Divisional Facilities Manager - Caretech Childrens Services, Education
Caretech Morecambe, Lancashire
Senior Divisional Facilities Manager - Caretech Childrens Services, Education CareTech Group- Estates & Facilities About CareTech and Cambian CareTech Group provide specialist Education / residential care across the UK. We support some of the most vulnerable young people in our communities. Our Schools exist to provide safe, stable and nurturing environments where children and young people can recover, develop and thrive. For the children in our care, the quality of the physical environment is not a 'nice to have' - it is fundamental. Our estates must be compliant, safe and resilient, but also warm, homely and dignified. Put simply: we should feel comfortable placing our own children in these environments. Role purpose The Senior Divisional Facilities Manager will lead the estates function for the Children's residential division (44 Sites). The postholder is accountable for statutory compliance, health and safety (premises), property condition, service continuity and the overall quality of the estate across a multi-site portfolio. The role provides divisional leadership to Regional Facilities Managers (RFMs 3Nr. & Maintenance Operatives 46. Nr) and works in close partnership with Principals, Regional Operations Managers and senior leadership (including Managing Directors) to ensure that standards are consistently achieved and sustained. Reporting lines Responsible to Director of Facilities / Group Estates Leadership (as applicable) Group Executive Director - Childrens services Direct reports Regional Facilities Managers (RFMs) and any divisional estates support roles Key interfaces Home Managers, Regional Operations Managers, Quality/Compliance, Finance, Procurement, Contractors/Suppliers On-Call Participates in an on- call Rota (e.g., one week in every Fifteen) to support critical incidents and business continuity Extraordinary days every day Registered address: Parkview, 82 Oxford Road, Uxbridge UB8 1UX Registered no. Key accountabilities This is a leadership role. Success is measured through safe compliance, quality of environments, predictable delivery and high-performing teams. The postholder will: Lead and develop the divisional estates operating model: cadence, standards, escalation routes and performance rhythm.Create a culture of 'right first time' delivery, where safety, quality and dignity are non-negotiable.Set clear expectations for RFMs and hold accountability through coaching, field leadership and structured performance management. 1.Statutory compliance, health and safety, and risk Act as the senior premises professional for the division, ensuring all sites are safe, compliant and fit for purpose.Own the divisional compliance position across statutory requirements (e.g., fire safety actions, water hygiene/legionella controls, asbestos management, gas and electrical safety, lifting equipment where applicable) and ensure robust evidence trails.Commission, review and drive closure of audits, inspections and risk assessments; ensure actions are prioritised by risk and closed to a defined quality standard.Provide decisive incident response leadership (e.g., floods, alarm activations, heating failures), implementing immediate controls and directing permanent remediation. 2.Quality of environment and customer experience Drive consistent, high-quality standards for repair, decoration, cleanliness and presentation so homes are safe and genuinely homely.Work with Operations to understand the lived experience of children and staff, ensuring estates solutions support safeguarding, privacy and dignity.Introduce and enforce divisional standards/specifications that reduce repeat failures and raise 3.CAFM system leadership and reactive maintenance control Take divisional ownership of the CAFM system (including job logging governance, triage, prioritisation and closure quality).Ensure RFMs and teams are using the system correctly: accurate categories, appropriate priorities, strong descriptions, and evidence on completion.Implement controls to prevent aged backlogs and repeat callouts; ensure jobs are closed properly with clear resolution notes and supporting evidence where required.Use CAFM data to drive performance: reactive ageing, first-time fix rates, repeat defects, contractor performance and compliance KPIs. 4.Planned works, projects and capital programme (CapEx) Build, maintain and deliver a rolling programme of planned works and property improvement, aligned to risk reduction and service needs.Develop clear scopes and high-level specifications; obtain competitive quotations/tenders in line with procurement policy.Control project delivery end-to-end: scope, programme, cost, quality, commissioning, handover, defects and warranties.Contribute to strategic asset planning and annual CapEx budgeting, prioritising based on risk, compliance, condition and operational impact. 5.Commercial management and budget control Own divisional R&M and CapEx budget governance, forecasting and cost-to-complete reporting.Maintain strong variation control and challenge scope creep; ensure value for money and whole-life cost thinking.Work closely with Finance and Procurement to ensure correct coding, approvals and a clean audit trail. Provide clear, board-ready reporting to senior leadership (including Managing Directors) on compliance, performance, key risks, projects and spend.Represent the estates function professionally with regulators, inspectors, external agencies and visitors where premises matters arise. 7.People leadership, capability and performance Line manage RFMs and relevant estates staff: objectives, supervision, coaching and development.Build a divisional capability plan (skills matrix, training plan, competency checks) covering technical triage, compliance awareness and leadership behaviours.Measure and manage staff KPIs (quality of close-outs, responsiveness, compliance closure rates, stakeholder feedback, budget discipline).Promote a culture of accountability, learning and continuous improvement; manage underperformance fairly and promptly. Performance measures (examples)The role will be measured on a balanced scorecard. Typical divisional KPIs include: Statutory compliance: PPM completion rate; overdue statutory items; audit action closure (by risk rating).Fire safety: FRA action closure times; fire door and compartmentation remediation progress (where applicable).R
May 01, 2026
Full time
Senior Divisional Facilities Manager - Caretech Childrens Services, Education CareTech Group- Estates & Facilities About CareTech and Cambian CareTech Group provide specialist Education / residential care across the UK. We support some of the most vulnerable young people in our communities. Our Schools exist to provide safe, stable and nurturing environments where children and young people can recover, develop and thrive. For the children in our care, the quality of the physical environment is not a 'nice to have' - it is fundamental. Our estates must be compliant, safe and resilient, but also warm, homely and dignified. Put simply: we should feel comfortable placing our own children in these environments. Role purpose The Senior Divisional Facilities Manager will lead the estates function for the Children's residential division (44 Sites). The postholder is accountable for statutory compliance, health and safety (premises), property condition, service continuity and the overall quality of the estate across a multi-site portfolio. The role provides divisional leadership to Regional Facilities Managers (RFMs 3Nr. & Maintenance Operatives 46. Nr) and works in close partnership with Principals, Regional Operations Managers and senior leadership (including Managing Directors) to ensure that standards are consistently achieved and sustained. Reporting lines Responsible to Director of Facilities / Group Estates Leadership (as applicable) Group Executive Director - Childrens services Direct reports Regional Facilities Managers (RFMs) and any divisional estates support roles Key interfaces Home Managers, Regional Operations Managers, Quality/Compliance, Finance, Procurement, Contractors/Suppliers On-Call Participates in an on- call Rota (e.g., one week in every Fifteen) to support critical incidents and business continuity Extraordinary days every day Registered address: Parkview, 82 Oxford Road, Uxbridge UB8 1UX Registered no. Key accountabilities This is a leadership role. Success is measured through safe compliance, quality of environments, predictable delivery and high-performing teams. The postholder will: Lead and develop the divisional estates operating model: cadence, standards, escalation routes and performance rhythm.Create a culture of 'right first time' delivery, where safety, quality and dignity are non-negotiable.Set clear expectations for RFMs and hold accountability through coaching, field leadership and structured performance management. 1.Statutory compliance, health and safety, and risk Act as the senior premises professional for the division, ensuring all sites are safe, compliant and fit for purpose.Own the divisional compliance position across statutory requirements (e.g., fire safety actions, water hygiene/legionella controls, asbestos management, gas and electrical safety, lifting equipment where applicable) and ensure robust evidence trails.Commission, review and drive closure of audits, inspections and risk assessments; ensure actions are prioritised by risk and closed to a defined quality standard.Provide decisive incident response leadership (e.g., floods, alarm activations, heating failures), implementing immediate controls and directing permanent remediation. 2.Quality of environment and customer experience Drive consistent, high-quality standards for repair, decoration, cleanliness and presentation so homes are safe and genuinely homely.Work with Operations to understand the lived experience of children and staff, ensuring estates solutions support safeguarding, privacy and dignity.Introduce and enforce divisional standards/specifications that reduce repeat failures and raise 3.CAFM system leadership and reactive maintenance control Take divisional ownership of the CAFM system (including job logging governance, triage, prioritisation and closure quality).Ensure RFMs and teams are using the system correctly: accurate categories, appropriate priorities, strong descriptions, and evidence on completion.Implement controls to prevent aged backlogs and repeat callouts; ensure jobs are closed properly with clear resolution notes and supporting evidence where required.Use CAFM data to drive performance: reactive ageing, first-time fix rates, repeat defects, contractor performance and compliance KPIs. 4.Planned works, projects and capital programme (CapEx) Build, maintain and deliver a rolling programme of planned works and property improvement, aligned to risk reduction and service needs.Develop clear scopes and high-level specifications; obtain competitive quotations/tenders in line with procurement policy.Control project delivery end-to-end: scope, programme, cost, quality, commissioning, handover, defects and warranties.Contribute to strategic asset planning and annual CapEx budgeting, prioritising based on risk, compliance, condition and operational impact. 5.Commercial management and budget control Own divisional R&M and CapEx budget governance, forecasting and cost-to-complete reporting.Maintain strong variation control and challenge scope creep; ensure value for money and whole-life cost thinking.Work closely with Finance and Procurement to ensure correct coding, approvals and a clean audit trail. Provide clear, board-ready reporting to senior leadership (including Managing Directors) on compliance, performance, key risks, projects and spend.Represent the estates function professionally with regulators, inspectors, external agencies and visitors where premises matters arise. 7.People leadership, capability and performance Line manage RFMs and relevant estates staff: objectives, supervision, coaching and development.Build a divisional capability plan (skills matrix, training plan, competency checks) covering technical triage, compliance awareness and leadership behaviours.Measure and manage staff KPIs (quality of close-outs, responsiveness, compliance closure rates, stakeholder feedback, budget discipline).Promote a culture of accountability, learning and continuous improvement; manage underperformance fairly and promptly. Performance measures (examples)The role will be measured on a balanced scorecard. Typical divisional KPIs include: Statutory compliance: PPM completion rate; overdue statutory items; audit action closure (by risk rating).Fire safety: FRA action closure times; fire door and compartmentation remediation progress (where applicable).R
Thorn Baker Facilities Management
Operations Director London
Thorn Baker Facilities Management City, Manchester
Thorn Baker is working in collaboration with a large Facilities Management company, based in the heart of London. We are seeking an experienced and commercially driven Operations Manager to oversee a £20 million mixed portfolio, specifically within the contract cleaning sector. This role is responsible for leading multi-site operations, ensuring service excellence, driving profitability, maintaining strong client relationships across a diverse range of contracts (commercial, industrial, and specialist environments) and supporting the team with growth, training and progression. This is a high-impact leadership role, reporting directly to the Managing Director and is suited to a strategic, results-driven professional who thrives in a fast-paced, service-led environment. You will play a key role in shaping operational excellence and delivering outstanding client value across a significant business portfolio. Key Requirements Proven experience in a senior operations role within the contract cleaning or facilities management sector Demonstrated success managing large-scale, multi-site portfolios (£10M+ preferred) Strong financial acumen with P&L management experience Excellent leadership and people management skills Exceptional client-facing and stakeholder management abilities Strong understanding of compliance, health & safety, and service delivery standards Commercially astute with a track record of driving growth and profitability Key Responsibilities Operational Leadership Oversee day-to-day operations across a large, multi-site cleaning portfolio valued at £20 million Ensure consistent delivery of high-quality cleaning services in line with contractual obligations and KPIs Implement and maintain best practices, operational efficiencies, and service innovations Financial Management Take full P&L responsibility for the portfolio Manage budgets, control costs, and drive margin improvement Identify growth opportunities within existing contracts and support new business initiatives Client Relationship Management Build and maintain strong relationships with key clients and stakeholders Act as the primary escalation point for major operational or service issues Lead contract reviews, renewals, and service expansion discussions Team Leadership & Development Lead, motivate, and develop a team of regional/site managers and supervisors Drive a high-performance culture focused on accountability, engagement, and continuous improvement Support recruitment, training, and succession planning initiatives Compliance & Quality Assurance Ensure full compliance with health & safety, environmental, and industry regulations Conduct regular audits and inspections to maintain service standards Implement corrective actions where necessary Strategic Growth Contribute to the strategic direction of the business unit Support tendering and mobilization of new contracts Identify innovation opportunities including technology, sustainability, and process improvements Key Requirements Proven experience in a senior operations role within the contract cleaning or facilities management sector Demonstrated success managing large-scale, multi-site portfolios (£10M+ preferred) Strong financial acumen with P&L management experience Excellent leadership and people management skills Exceptional client-facing and stakeholder management abilities Strong understanding of compliance, health & safety, and service delivery standards Commercially astute with a track record of driving growth and profitability TE1
May 01, 2026
Full time
Thorn Baker is working in collaboration with a large Facilities Management company, based in the heart of London. We are seeking an experienced and commercially driven Operations Manager to oversee a £20 million mixed portfolio, specifically within the contract cleaning sector. This role is responsible for leading multi-site operations, ensuring service excellence, driving profitability, maintaining strong client relationships across a diverse range of contracts (commercial, industrial, and specialist environments) and supporting the team with growth, training and progression. This is a high-impact leadership role, reporting directly to the Managing Director and is suited to a strategic, results-driven professional who thrives in a fast-paced, service-led environment. You will play a key role in shaping operational excellence and delivering outstanding client value across a significant business portfolio. Key Requirements Proven experience in a senior operations role within the contract cleaning or facilities management sector Demonstrated success managing large-scale, multi-site portfolios (£10M+ preferred) Strong financial acumen with P&L management experience Excellent leadership and people management skills Exceptional client-facing and stakeholder management abilities Strong understanding of compliance, health & safety, and service delivery standards Commercially astute with a track record of driving growth and profitability Key Responsibilities Operational Leadership Oversee day-to-day operations across a large, multi-site cleaning portfolio valued at £20 million Ensure consistent delivery of high-quality cleaning services in line with contractual obligations and KPIs Implement and maintain best practices, operational efficiencies, and service innovations Financial Management Take full P&L responsibility for the portfolio Manage budgets, control costs, and drive margin improvement Identify growth opportunities within existing contracts and support new business initiatives Client Relationship Management Build and maintain strong relationships with key clients and stakeholders Act as the primary escalation point for major operational or service issues Lead contract reviews, renewals, and service expansion discussions Team Leadership & Development Lead, motivate, and develop a team of regional/site managers and supervisors Drive a high-performance culture focused on accountability, engagement, and continuous improvement Support recruitment, training, and succession planning initiatives Compliance & Quality Assurance Ensure full compliance with health & safety, environmental, and industry regulations Conduct regular audits and inspections to maintain service standards Implement corrective actions where necessary Strategic Growth Contribute to the strategic direction of the business unit Support tendering and mobilization of new contracts Identify innovation opportunities including technology, sustainability, and process improvements Key Requirements Proven experience in a senior operations role within the contract cleaning or facilities management sector Demonstrated success managing large-scale, multi-site portfolios (£10M+ preferred) Strong financial acumen with P&L management experience Excellent leadership and people management skills Exceptional client-facing and stakeholder management abilities Strong understanding of compliance, health & safety, and service delivery standards Commercially astute with a track record of driving growth and profitability TE1
Project Start Recruitment Solutions
Fire & Security Technician
Project Start Recruitment Solutions
COMPANY OVERVIEW A leading UK-wide facilities management provider is continuing to strengthen its Fire & Security division across the South region. The organisation delivers specialist technical services to major retail and commercial clients, supporting large-scale estates with planned and reactive maintenance solutions. With a strong national presence and a reputation for operational excellence, the business provides fully integrated maintenance services across fire safety, security systems, electrical, and building compliance disciplines. The company is recognised for its structured processes, technical expertise, and long-standing client partnerships. An opportunity has arisen for a Fire & Security Technician to join the Kent region, delivering maintenance and compliance services across designated retail stores. COMPANY USP National Coverage with Dedicated Regional Support Operating across multiple UK regions while maintaining strong local engineering teams. Specialist Technical Expertise Delivering compliance-led fire and security solutions in line with current British Standards and industry regulations. Structured Service Delivery Model Clear KPIs, response times, and performance metrics supported by digital reporting systems. Long-Term Client Partnerships Supporting large, multi-site commercial portfolios with consistent, high-quality service. JOB PURPOSE To act as the technical specialist for designated stores, delivering first-call response and maintenance across Fire Alarms, CCTV, EAS, Access Control, PA systems, and Automatic Pedestrian Gates, ensuring full compliance and minimal disruption to store operations. JOB DUTIES Carry out planned preventative maintenance (PPM) and reactive repairs within agreed KPIs including response, first fix, and closure targets. Conduct Fire Alarm PPM visits in accordance with BS5839 standards. Ensure all Fire Alarm systems remain compliant with BS 5839 and report defects where necessary. Respond promptly to service calls from the Helpdesk during working hours and whilst on call. Identify non-repairable faults and recommend appropriate corrective actions. Order replacement parts in line with company procedures and ensure timely installation upon delivery. Complete all documentation and digital reports accurately in line with company standards. Liaise with site Duty Managers during each visit to communicate repair updates and operational risks. Carry out surveys and technical reports as required by management. Ensure all works are completed in line with Health & Safety policies and company procedures. Maintain tools and equipment to ensure readiness and compliance at all times. Attend relevant training courses and complete mandatory online training modules. Comply with all statutory regulations and company Health & Safety requirements. JOB RESPONSIBILITIES Represent the company in a professional and competent manner at all times. Build and maintain strong working relationships with client site teams and colleagues. Deliver work efficiently and cost-effectively while maintaining high technical standards. Ensure compliance with contractual obligations and service level agreements. Work collaboratively with internal teams to meet operational targets and service delivery standards. Demonstrate flexibility to support operational requirements and on-call rota participation. SKILLS & EXPERIENCE REQUIRED GCSE standard education or equivalent. Electrical competency qualification (NVQ or City & Guilds) desirable. Proven experience working with Fire Alarm systems and CCTV (IP and analogue). Full UK driving licence. Ability to work independently with minimal supervision. Good written and verbal communication skills. Customer-focused approach with a professional manner. PC literate and confident using digital reporting systems. Ability to distinguish colours as required for electrical/electronic maintenance work. Willingness to work flexible hours and participate in on-call duties. SALARY & BENEFITS £38,481.37 basic salary 42.5 hours per week, full-time permanent role 33 Days Holiday Company vehicle provided + Fuel Card Company pension scheme Private healthcare On-call rota participation (details discussed at interview) Ongoing training and development opportunities Supportive team environment within a national organisation Please call Clare on (phone number removed) and please apply to this advert to prompt a call back.
Apr 30, 2026
Full time
COMPANY OVERVIEW A leading UK-wide facilities management provider is continuing to strengthen its Fire & Security division across the South region. The organisation delivers specialist technical services to major retail and commercial clients, supporting large-scale estates with planned and reactive maintenance solutions. With a strong national presence and a reputation for operational excellence, the business provides fully integrated maintenance services across fire safety, security systems, electrical, and building compliance disciplines. The company is recognised for its structured processes, technical expertise, and long-standing client partnerships. An opportunity has arisen for a Fire & Security Technician to join the Kent region, delivering maintenance and compliance services across designated retail stores. COMPANY USP National Coverage with Dedicated Regional Support Operating across multiple UK regions while maintaining strong local engineering teams. Specialist Technical Expertise Delivering compliance-led fire and security solutions in line with current British Standards and industry regulations. Structured Service Delivery Model Clear KPIs, response times, and performance metrics supported by digital reporting systems. Long-Term Client Partnerships Supporting large, multi-site commercial portfolios with consistent, high-quality service. JOB PURPOSE To act as the technical specialist for designated stores, delivering first-call response and maintenance across Fire Alarms, CCTV, EAS, Access Control, PA systems, and Automatic Pedestrian Gates, ensuring full compliance and minimal disruption to store operations. JOB DUTIES Carry out planned preventative maintenance (PPM) and reactive repairs within agreed KPIs including response, first fix, and closure targets. Conduct Fire Alarm PPM visits in accordance with BS5839 standards. Ensure all Fire Alarm systems remain compliant with BS 5839 and report defects where necessary. Respond promptly to service calls from the Helpdesk during working hours and whilst on call. Identify non-repairable faults and recommend appropriate corrective actions. Order replacement parts in line with company procedures and ensure timely installation upon delivery. Complete all documentation and digital reports accurately in line with company standards. Liaise with site Duty Managers during each visit to communicate repair updates and operational risks. Carry out surveys and technical reports as required by management. Ensure all works are completed in line with Health & Safety policies and company procedures. Maintain tools and equipment to ensure readiness and compliance at all times. Attend relevant training courses and complete mandatory online training modules. Comply with all statutory regulations and company Health & Safety requirements. JOB RESPONSIBILITIES Represent the company in a professional and competent manner at all times. Build and maintain strong working relationships with client site teams and colleagues. Deliver work efficiently and cost-effectively while maintaining high technical standards. Ensure compliance with contractual obligations and service level agreements. Work collaboratively with internal teams to meet operational targets and service delivery standards. Demonstrate flexibility to support operational requirements and on-call rota participation. SKILLS & EXPERIENCE REQUIRED GCSE standard education or equivalent. Electrical competency qualification (NVQ or City & Guilds) desirable. Proven experience working with Fire Alarm systems and CCTV (IP and analogue). Full UK driving licence. Ability to work independently with minimal supervision. Good written and verbal communication skills. Customer-focused approach with a professional manner. PC literate and confident using digital reporting systems. Ability to distinguish colours as required for electrical/electronic maintenance work. Willingness to work flexible hours and participate in on-call duties. SALARY & BENEFITS £38,481.37 basic salary 42.5 hours per week, full-time permanent role 33 Days Holiday Company vehicle provided + Fuel Card Company pension scheme Private healthcare On-call rota participation (details discussed at interview) Ongoing training and development opportunities Supportive team environment within a national organisation Please call Clare on (phone number removed) and please apply to this advert to prompt a call back.
Caretech
Maintenance Operative
Caretech Wisbech, Cambridgeshire
Maintenance Operative - Wisbech School, Wisbech Mon-Fri, Full time, Permanent role Salary- £26,000 per annum We are looking for a hands-on Maintenance Operative to keep our spaces safe, functional, and welcoming. About Us: CareTech supports adults with complex needs and care for children and young people, offering carefully designed programmes in specialist services, many of which have schools and residential services attached. Our services include modern outward looking residential care for children, young people and adults and we operate a significant range of supported living schemes that include individual flats, houses and grouped accommodation arrangements. The portfolio of services we offer includes an acute brain injury rehabilitation centre, specialist services hospitals, residential children's homes and specialist education schools teaching hundreds of students. Your day-to-day will include: Carrying out general repairs and maintenance. Ensuring buildings and grounds are clean, safe, and welcoming. Managing compliance checks and maintaining accurate records. Liaising with contractors and supporting larger projects. Identifying improvement opportunities that enhance our spaces. Working closely with the Regional Facilities Manager. What You Will Bring: Solid knowledge of building maintenance. Experience with compliance and record keeping. A trade background is a bonus, but not essential. A proactive, can-do attitude and pride in your work. Caretech is committed to Safeguarding and protecting the young people and service users within our care. All candidates will be subject to an enhanced DBS check and reference checks. Caretech is an equal opportunities employer. Caretech will conduct online searches of shortlisted candidates. This check will be part of a safeguarding check, and the search will purely be based on whether an individual is suitable to work with children. As care must be taken to avoid unconscious bias and any risk of discrimination a person who will not on the appointment panel will conduct the search and will only share information if and when findings are relevant and of concern.
Apr 30, 2026
Full time
Maintenance Operative - Wisbech School, Wisbech Mon-Fri, Full time, Permanent role Salary- £26,000 per annum We are looking for a hands-on Maintenance Operative to keep our spaces safe, functional, and welcoming. About Us: CareTech supports adults with complex needs and care for children and young people, offering carefully designed programmes in specialist services, many of which have schools and residential services attached. Our services include modern outward looking residential care for children, young people and adults and we operate a significant range of supported living schemes that include individual flats, houses and grouped accommodation arrangements. The portfolio of services we offer includes an acute brain injury rehabilitation centre, specialist services hospitals, residential children's homes and specialist education schools teaching hundreds of students. Your day-to-day will include: Carrying out general repairs and maintenance. Ensuring buildings and grounds are clean, safe, and welcoming. Managing compliance checks and maintaining accurate records. Liaising with contractors and supporting larger projects. Identifying improvement opportunities that enhance our spaces. Working closely with the Regional Facilities Manager. What You Will Bring: Solid knowledge of building maintenance. Experience with compliance and record keeping. A trade background is a bonus, but not essential. A proactive, can-do attitude and pride in your work. Caretech is committed to Safeguarding and protecting the young people and service users within our care. All candidates will be subject to an enhanced DBS check and reference checks. Caretech is an equal opportunities employer. Caretech will conduct online searches of shortlisted candidates. This check will be part of a safeguarding check, and the search will purely be based on whether an individual is suitable to work with children. As care must be taken to avoid unconscious bias and any risk of discrimination a person who will not on the appointment panel will conduct the search and will only share information if and when findings are relevant and of concern.
SPS
Guest Services & Administration Coordinator
SPS City, Belfast
Job Purpose: The role of the Welcome Experience Specialist is to provide the highest level of care to our clients and internal stakeholders, personally taking responsibility for their requests to ensure that they are completed in a timely manner, exceeding their expectations where possible. We don't just offer a great welcome; we take care of all the little things that make a real difference to the experiences people have. People make companies and we want all of us at SPS to be the most positively engaged, working together in supportive teams, and always evolving to provide the best service. The foundation of our culture is to build trusted partnerships with our people and our clients. Our Welcome Experience Specialist should convey an attitude where no request is too big and no detail is too small, creating a personal service to all those entering clients which includes guests and internal stakeholders, while promoting and nurturing a culture of excellence. They will convey a friendlier and larger-than-life welcome, whilst remaining security conscious, knowing the difference between being discreet and going the extra mile to anticipate needs. Duties and Responsibilities: Guest Welcome and Support • Greet all guests and PwC staff with genuine warmth, professionalism and promptness, creating a welcoming first impression that reflects our commitment to exceptional customer service. • In Regional offices provide Reception Welcome services. Communicate visitor and guest arrivals efficiently and courteously, ensuring seamless coordination between landlord teams and a smooth experience for all parties. • Maintain comprehensive knowledge of all PwC spaces, including Welcome and Hospitality areas, and deliver concierge style service enriched with insightful local area expertise to enhance every visitor's experience. • Consistently deliver exceptional customer service, anticipating the needs of both visiting clients and office-based staff, and going above and beyond to ensure their needs are met. • Collaborate closely with the Workplace Experience Manager to support security protocols, managing staff and visitor access, contractor coordination and ensuring the safety and integrity of our space. • Maintain vigilant awareness of security procedures such as penetration tests and tailgating prevention, ensuring all guests are appropriately hosted and displaying visitor badges at all times. Room Bookings Support • Coordination and monitoring of client meeting room and event space bookings to ensure a seamless user experience. • Manage internal meeting room and office utilisation effectively to maximise the utilisation of these spaces • Liaising with offsite room and events booking teams to ensure customer focused operation • Liaise with catering suppliers to support any catering requests for meeting rooms if required, providing support and guidance to those using the service. • Support hospitality operations, preparing of refreshments to support client meetings and meet client needs. Events Operations and Support • Provide an end-to-end events service support including events creation, allocating the most suitable space, agreeing seating plans, room layouts with any hospitality requirements • Ensure that 24 hour booking confirmations are sent out to all requesters/hosts for meeting room bookings where applicable • External visitor management to maximise the event experience • Troubleshoot client and visitor problems using research and problem-solving skills • Pre-event schedule creation • Post event feedback compilation • Working with central events team as required for multi-site events Workplace Experience Specialists • You may be required to support your colleagues in the Workplace Experience team from time to time. One Team • Supporting and working closely with other One Team suppliers. Promote One team approach ensuring a consistent service is provided throughout all our services • Proactive completion of ten second tasks, and coordination with the wider One team for seamless service delivery Candidate Skills and Experience: • Experience in workplace services, facilities, hospitality, or front-of-house roles • Strong customer service and communication skills, with confidence engaging at all levels • Competent in Microsoft Teams, MS Office, ServiceNow and EMS or equivalent workplace technologies. • Ability to support AV, IT peripherals, and office equipment confidently. • Well-organised and adaptable, with the ability to balance planned and reactive tasks • Adaptable, able to respond to all queries and incidents to react quickly and support the Workplace and One team. Health and Safety Responsibilities Report any deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment Work equipment and PPE to be used properly in accordance with all training received Report any issues or training needs to your line manager Follow company policies and procedures at all time Equal Opportunities at SPS We are proud of the progress we've made in building a truly inclusive workplace where Equal Opportunity is more than a principle, it's a commitment in action. We have an ambitious equality, diversity and inclusion approach recognising that a more diverse workforce creates a richer and more varied working environment. Diversity drives innovation and enables us to deliver the highest quality service to our clients. We welcome and encourage applications from people of all backgrounds and are committed to building a diverse and inclusive workforce that reflects the communities we serve. We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require.
Apr 30, 2026
Full time
Job Purpose: The role of the Welcome Experience Specialist is to provide the highest level of care to our clients and internal stakeholders, personally taking responsibility for their requests to ensure that they are completed in a timely manner, exceeding their expectations where possible. We don't just offer a great welcome; we take care of all the little things that make a real difference to the experiences people have. People make companies and we want all of us at SPS to be the most positively engaged, working together in supportive teams, and always evolving to provide the best service. The foundation of our culture is to build trusted partnerships with our people and our clients. Our Welcome Experience Specialist should convey an attitude where no request is too big and no detail is too small, creating a personal service to all those entering clients which includes guests and internal stakeholders, while promoting and nurturing a culture of excellence. They will convey a friendlier and larger-than-life welcome, whilst remaining security conscious, knowing the difference between being discreet and going the extra mile to anticipate needs. Duties and Responsibilities: Guest Welcome and Support • Greet all guests and PwC staff with genuine warmth, professionalism and promptness, creating a welcoming first impression that reflects our commitment to exceptional customer service. • In Regional offices provide Reception Welcome services. Communicate visitor and guest arrivals efficiently and courteously, ensuring seamless coordination between landlord teams and a smooth experience for all parties. • Maintain comprehensive knowledge of all PwC spaces, including Welcome and Hospitality areas, and deliver concierge style service enriched with insightful local area expertise to enhance every visitor's experience. • Consistently deliver exceptional customer service, anticipating the needs of both visiting clients and office-based staff, and going above and beyond to ensure their needs are met. • Collaborate closely with the Workplace Experience Manager to support security protocols, managing staff and visitor access, contractor coordination and ensuring the safety and integrity of our space. • Maintain vigilant awareness of security procedures such as penetration tests and tailgating prevention, ensuring all guests are appropriately hosted and displaying visitor badges at all times. Room Bookings Support • Coordination and monitoring of client meeting room and event space bookings to ensure a seamless user experience. • Manage internal meeting room and office utilisation effectively to maximise the utilisation of these spaces • Liaising with offsite room and events booking teams to ensure customer focused operation • Liaise with catering suppliers to support any catering requests for meeting rooms if required, providing support and guidance to those using the service. • Support hospitality operations, preparing of refreshments to support client meetings and meet client needs. Events Operations and Support • Provide an end-to-end events service support including events creation, allocating the most suitable space, agreeing seating plans, room layouts with any hospitality requirements • Ensure that 24 hour booking confirmations are sent out to all requesters/hosts for meeting room bookings where applicable • External visitor management to maximise the event experience • Troubleshoot client and visitor problems using research and problem-solving skills • Pre-event schedule creation • Post event feedback compilation • Working with central events team as required for multi-site events Workplace Experience Specialists • You may be required to support your colleagues in the Workplace Experience team from time to time. One Team • Supporting and working closely with other One Team suppliers. Promote One team approach ensuring a consistent service is provided throughout all our services • Proactive completion of ten second tasks, and coordination with the wider One team for seamless service delivery Candidate Skills and Experience: • Experience in workplace services, facilities, hospitality, or front-of-house roles • Strong customer service and communication skills, with confidence engaging at all levels • Competent in Microsoft Teams, MS Office, ServiceNow and EMS or equivalent workplace technologies. • Ability to support AV, IT peripherals, and office equipment confidently. • Well-organised and adaptable, with the ability to balance planned and reactive tasks • Adaptable, able to respond to all queries and incidents to react quickly and support the Workplace and One team. Health and Safety Responsibilities Report any deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment Work equipment and PPE to be used properly in accordance with all training received Report any issues or training needs to your line manager Follow company policies and procedures at all time Equal Opportunities at SPS We are proud of the progress we've made in building a truly inclusive workplace where Equal Opportunity is more than a principle, it's a commitment in action. We have an ambitious equality, diversity and inclusion approach recognising that a more diverse workforce creates a richer and more varied working environment. Diversity drives innovation and enables us to deliver the highest quality service to our clients. We welcome and encourage applications from people of all backgrounds and are committed to building a diverse and inclusive workforce that reflects the communities we serve. We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require.
Huntress - Maidstone
Regional Account Manager
Huntress - Maidstone
Regional Account Manager - Fire & Security Kent / South East (Field-based) 38,000 - 42,000 + Company Car OTE 50,000 Monday to Friday, 08:30 - 17:00 Permanent The Opportunity We are recruiting for a Regional Account Manager within the Fire & Security industry , supporting a portfolio of existing clients across the South East. This is not a sales role - there is no expectation of cold calling or aggressive new business development. Instead, the focus is on managing established accounts, maintaining strong client relationships, and ensuring high-quality service delivery across fire and security contracts. You'll act as the trusted point of contact for your clients, working closely with engineering and service teams to ensure compliance, performance, and customer satisfaction. What You'll Be Doing Managing a portfolio of fire and security service contracts across your region Acting as the main point of contact for clients, ensuring a professional and responsive service Building long-term relationships through site visits, meetings, and regular communication Monitoring service delivery against KPIs and contract requirements Handling client queries and escalations, coordinating with internal technical teams Reviewing performance data and preparing reports for client meetings Identifying opportunities to enhance existing services and improve contract performance (non-sales focused) Working closely with engineering, service desk, and operational teams to ensure seamless delivery What We're Looking For Experience in Account Management, Key Account Management, or Client Relationship roles Ideally some exposure to the fire, security, facilities management, or engineering sectors Strong communication skills with the ability to manage client expectations effectively Highly organised, able to manage multiple contracts and priorities A proactive, solutions-focused mindset Confidence working with technical teams and understanding service delivery environments Full UK driving licence What's in It for You Salary of 38,000 - 42,000 Company car Realistic OTE of 50,000 A service-led role with no aggressive sales targets Opportunity to work within a growing and essential industry Supportive and collaborative team environment Apply Now If you're an experienced Account Manager looking to move into or develop within the fire and security sector , this is a fantastic opportunity to build long-term client relationships in a role focused on service, not sales. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 30, 2026
Full time
Regional Account Manager - Fire & Security Kent / South East (Field-based) 38,000 - 42,000 + Company Car OTE 50,000 Monday to Friday, 08:30 - 17:00 Permanent The Opportunity We are recruiting for a Regional Account Manager within the Fire & Security industry , supporting a portfolio of existing clients across the South East. This is not a sales role - there is no expectation of cold calling or aggressive new business development. Instead, the focus is on managing established accounts, maintaining strong client relationships, and ensuring high-quality service delivery across fire and security contracts. You'll act as the trusted point of contact for your clients, working closely with engineering and service teams to ensure compliance, performance, and customer satisfaction. What You'll Be Doing Managing a portfolio of fire and security service contracts across your region Acting as the main point of contact for clients, ensuring a professional and responsive service Building long-term relationships through site visits, meetings, and regular communication Monitoring service delivery against KPIs and contract requirements Handling client queries and escalations, coordinating with internal technical teams Reviewing performance data and preparing reports for client meetings Identifying opportunities to enhance existing services and improve contract performance (non-sales focused) Working closely with engineering, service desk, and operational teams to ensure seamless delivery What We're Looking For Experience in Account Management, Key Account Management, or Client Relationship roles Ideally some exposure to the fire, security, facilities management, or engineering sectors Strong communication skills with the ability to manage client expectations effectively Highly organised, able to manage multiple contracts and priorities A proactive, solutions-focused mindset Confidence working with technical teams and understanding service delivery environments Full UK driving licence What's in It for You Salary of 38,000 - 42,000 Company car Realistic OTE of 50,000 A service-led role with no aggressive sales targets Opportunity to work within a growing and essential industry Supportive and collaborative team environment Apply Now If you're an experienced Account Manager looking to move into or develop within the fire and security sector , this is a fantastic opportunity to build long-term client relationships in a role focused on service, not sales. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Whitestone Resourcing Limited
Supply Chain & Contracts Manager
Whitestone Resourcing Limited City, Manchester
We are currently working with a specialist cleaning and facilities busines who are looking to recruit a Supply Chain & Contracts Manager based predominantly around the North West/Manchester area The role is to deliver responsive, compliant, and high-quality services and communication to customers across the UK. As an emergency service provider, they aim to complete every task professionally, safely, and to the highest standard, consistently aiming to exceed customer expectations. Job Purpose This is a hands-on, operational role focused on coordinating the subcontractor, agency, supplier, and fleet activities. The role supports day-to-day delivery by ensuring the right resources, vehicles, and suppliers are in place to meet operational demand. Working closely with Regional Operations Managers (ROMs), National Planning, Finance, and SHEQ, the coordinator ensures smooth information flow, compliance, cost control, and service continuity across the supply chain and fleet. This role is delivery-focused and supportive in nature, concentrating on coordination, communication, and problem-solving rather than strategic ownership. Required Skills & Experience Experience in a facilities management, helpdesk, or operational coordination role. Experience working with subcontractors, agencies, or suppliers in an operational environment. Strong coordination and organisational skills with the ability to manage multiple priorities. Confident communicator with the ability to build effective working relationships. Ability to follow structured processes and resolve issues quickly. Strong attention to detail, particularly around compliance, records, and approvals. Customer-focused with a proactive and flexible approach. Competent in Microsoft Office (Outlook, Word, Excel) and operational systems (CAFM / Job Watch desirable). Comfortable working varied hours, including nights or weekends if required. Education / Qualifications: Excellent written and verbal communication in English. Experience managing and coordinating suppliers, agencies, and subcontractors Facilities Management training or qualifications desirable. Experience in FM, helpdesk, or operational support. Strong IT skills with a willingness to develop further.
Apr 30, 2026
Full time
We are currently working with a specialist cleaning and facilities busines who are looking to recruit a Supply Chain & Contracts Manager based predominantly around the North West/Manchester area The role is to deliver responsive, compliant, and high-quality services and communication to customers across the UK. As an emergency service provider, they aim to complete every task professionally, safely, and to the highest standard, consistently aiming to exceed customer expectations. Job Purpose This is a hands-on, operational role focused on coordinating the subcontractor, agency, supplier, and fleet activities. The role supports day-to-day delivery by ensuring the right resources, vehicles, and suppliers are in place to meet operational demand. Working closely with Regional Operations Managers (ROMs), National Planning, Finance, and SHEQ, the coordinator ensures smooth information flow, compliance, cost control, and service continuity across the supply chain and fleet. This role is delivery-focused and supportive in nature, concentrating on coordination, communication, and problem-solving rather than strategic ownership. Required Skills & Experience Experience in a facilities management, helpdesk, or operational coordination role. Experience working with subcontractors, agencies, or suppliers in an operational environment. Strong coordination and organisational skills with the ability to manage multiple priorities. Confident communicator with the ability to build effective working relationships. Ability to follow structured processes and resolve issues quickly. Strong attention to detail, particularly around compliance, records, and approvals. Customer-focused with a proactive and flexible approach. Competent in Microsoft Office (Outlook, Word, Excel) and operational systems (CAFM / Job Watch desirable). Comfortable working varied hours, including nights or weekends if required. Education / Qualifications: Excellent written and verbal communication in English. Experience managing and coordinating suppliers, agencies, and subcontractors Facilities Management training or qualifications desirable. Experience in FM, helpdesk, or operational support. Strong IT skills with a willingness to develop further.
Operations Manager
ASHDOWN PHILLIPS & PARTNERS LIMITED
The primary purpose of this role is to establish, develop, and manage the delivery of high-quality services and operations across a multi-let office building, on behalf of the Landlord. This includes overseeing all services provided to occupiers, ensuring the smooth and efficient running of the property. The role also carries responsibility for maintaining full compliance with statutory regulations, internal policies, and industry best practices, while consistently delivering a safe, welcoming, and professional environment for all Occupiers. Property Outline This position is primarily based at the Arbor, 255 Blackfriars Road - a vibrant, multi-occupied, high specification property located in Blackfriars which will form part of the Bankside Yards development. The site offers 225,000 ft of diverse office space for the next generation. While the Arbor will be your focus, the role may also include involvement with other high-profile properties managed by Ashdown Phillips & Partners across London The Arbor has a service charge budget of circa £4m with a year-end date of December 31 st . On-site Reports (all 3 rd party) Security Service Partner. Front of House/Reception Service Partner. Cleaning Service Partner. Mechanical and Electrical maintenance Service Partner. Communication Lines Contract managers for Security, Front of House and Cleaning Services. Day to day management and monitoring of M&E contract staff and sub-contractors. On site contracted service team manager meetings on a weekly basis to ensure coherent working. Fabric maintenance contractors - communicating with contract manager. Client Landlord; the Landlord's architect, surveyors, consultants, insurance agents & surveyors, marketing agency and letting agents. Ashdown Phillips & Partners; MD, Directors, surveyors, consultants, staff and fellow centre/building managers. Health & Safety Consultants; asbestos surveyors, Local Authority H&S Officers. Regional Fire Brigade; Fire Officers. Occupiers: their consultants, fit out agents and contractors. Key Objectives Ensuring compliance with regulations and health, safety, environment and security standards. Supporting the monitoring and management of budgets to ensure costs, quality standards and efficiencies are achieved to target. Work with key stakeholders in developing and managing events at the property. Contribute to developing strong relationships with occupiers through dynamic engagement opportunities. Drive the company's and Arbor's Environmental Social Governance (ESG) pledge and act as an ambassador for Ashdown Phillips in communicating the Clients objectives in relation to sustainability. Support the Senior Facilities Manager on working and fostering relationships with the local community in establishing the property as part of a wider network support CSR initiatives Key Accountabilities Ensure the cost-effective provision of agreed Facilities Management services for the Landlord, as required. Responsible for the procurement of, and subsequently manage, the provision of relevant services (e.g. M & E, Security and Cleaning), ensuring optimum service standards from internal/external sources. Drive a culture of continuous improvement. Manager monthly meetings with all service partners, including completion of key performance indicators. Contribute to the forecasting, and then subsequently monitor and control budgets, ensuring costs are properly allocated against the respective property schedule, contained within agreed levels, and corresponding reports provided as required and agreed with the Senior Facilities Manager and Property Surveyor Ensuring compliance with all statutory and internal obligations applicable to the ongoing occupation, operations and maintenance (including project work) of the Property. Maintain, establish and develop appropriate relationships and communication channels with all occupiers and other stakeholders (including members of the public, colleagues, line manager and client representatives) to ensure that service levels are maintained and improved having regard to relevant budgetary constraints. Manage and develop relationships with the service partners to ensure compliance with contracts and continued delivery of agreed services. Ensure all building services and life safety systems are maintained within relevant scheduled frequencies and inspections deadlines. Respond to out-of-hours emergency calls. Ensure the Senior Facilities Manager is kept appraised on operational matters. Coordinate and manage ad hoc fabric repairs within the property. Oversee emergency preparedness and response plans (fire drills, evacuation procedures). Oversee documentation for emergency procedures and safe systems of work in conjunction with our Duty Holder responsibilities Monthly reporting on building operations and performance. Monitor utilities usage and suggest sustainability initiatives. Deputise the Senior Facilities Manager in their absence. Ad hoc duties commensurate with the role. Personal Specification These are the minimum key areas of knowledge, skills and experience. Working knowledge of current statutory legislation and regulations, especially regarding Health, Safety and Environment. IOSH qualification is essential. Knowledge and experience of managing contractors and service levels (e.g. M & E, security and cleaning) associated with a retail, office or business park/estate, and within agreed budgets. Problem solving skills to continue to match resources to achieve various service requirements. Good knowledge of service charges and budgeting techniques. Excellent organisational and time management, able to meet tight deadlines and respond in emergency situations. Self motivated and able to work on own initiative without ongoing direct supervision. Resilient and adaptable, with a continuous improvement mindset Excellent interpersonal and communication skills able to effectively communicate at all levels and operate comfortably as part of a multi skilled team. Willingness to adopt a flexible approach to working patterns to respond to the changing needs of the property. High attention to detail and commitment to quality service delivery Previous facilities management or management experience in either retail or mixed use environment, ideal but not essential. Interest in the property sector and an understanding of the occupational requirements of tenants. Good IT skills in particular Microsoft Word and Excel. Interested? Apply here Complete our short form and upload your CV to express your interest in applying.
Apr 30, 2026
Full time
The primary purpose of this role is to establish, develop, and manage the delivery of high-quality services and operations across a multi-let office building, on behalf of the Landlord. This includes overseeing all services provided to occupiers, ensuring the smooth and efficient running of the property. The role also carries responsibility for maintaining full compliance with statutory regulations, internal policies, and industry best practices, while consistently delivering a safe, welcoming, and professional environment for all Occupiers. Property Outline This position is primarily based at the Arbor, 255 Blackfriars Road - a vibrant, multi-occupied, high specification property located in Blackfriars which will form part of the Bankside Yards development. The site offers 225,000 ft of diverse office space for the next generation. While the Arbor will be your focus, the role may also include involvement with other high-profile properties managed by Ashdown Phillips & Partners across London The Arbor has a service charge budget of circa £4m with a year-end date of December 31 st . On-site Reports (all 3 rd party) Security Service Partner. Front of House/Reception Service Partner. Cleaning Service Partner. Mechanical and Electrical maintenance Service Partner. Communication Lines Contract managers for Security, Front of House and Cleaning Services. Day to day management and monitoring of M&E contract staff and sub-contractors. On site contracted service team manager meetings on a weekly basis to ensure coherent working. Fabric maintenance contractors - communicating with contract manager. Client Landlord; the Landlord's architect, surveyors, consultants, insurance agents & surveyors, marketing agency and letting agents. Ashdown Phillips & Partners; MD, Directors, surveyors, consultants, staff and fellow centre/building managers. Health & Safety Consultants; asbestos surveyors, Local Authority H&S Officers. Regional Fire Brigade; Fire Officers. Occupiers: their consultants, fit out agents and contractors. Key Objectives Ensuring compliance with regulations and health, safety, environment and security standards. Supporting the monitoring and management of budgets to ensure costs, quality standards and efficiencies are achieved to target. Work with key stakeholders in developing and managing events at the property. Contribute to developing strong relationships with occupiers through dynamic engagement opportunities. Drive the company's and Arbor's Environmental Social Governance (ESG) pledge and act as an ambassador for Ashdown Phillips in communicating the Clients objectives in relation to sustainability. Support the Senior Facilities Manager on working and fostering relationships with the local community in establishing the property as part of a wider network support CSR initiatives Key Accountabilities Ensure the cost-effective provision of agreed Facilities Management services for the Landlord, as required. Responsible for the procurement of, and subsequently manage, the provision of relevant services (e.g. M & E, Security and Cleaning), ensuring optimum service standards from internal/external sources. Drive a culture of continuous improvement. Manager monthly meetings with all service partners, including completion of key performance indicators. Contribute to the forecasting, and then subsequently monitor and control budgets, ensuring costs are properly allocated against the respective property schedule, contained within agreed levels, and corresponding reports provided as required and agreed with the Senior Facilities Manager and Property Surveyor Ensuring compliance with all statutory and internal obligations applicable to the ongoing occupation, operations and maintenance (including project work) of the Property. Maintain, establish and develop appropriate relationships and communication channels with all occupiers and other stakeholders (including members of the public, colleagues, line manager and client representatives) to ensure that service levels are maintained and improved having regard to relevant budgetary constraints. Manage and develop relationships with the service partners to ensure compliance with contracts and continued delivery of agreed services. Ensure all building services and life safety systems are maintained within relevant scheduled frequencies and inspections deadlines. Respond to out-of-hours emergency calls. Ensure the Senior Facilities Manager is kept appraised on operational matters. Coordinate and manage ad hoc fabric repairs within the property. Oversee emergency preparedness and response plans (fire drills, evacuation procedures). Oversee documentation for emergency procedures and safe systems of work in conjunction with our Duty Holder responsibilities Monthly reporting on building operations and performance. Monitor utilities usage and suggest sustainability initiatives. Deputise the Senior Facilities Manager in their absence. Ad hoc duties commensurate with the role. Personal Specification These are the minimum key areas of knowledge, skills and experience. Working knowledge of current statutory legislation and regulations, especially regarding Health, Safety and Environment. IOSH qualification is essential. Knowledge and experience of managing contractors and service levels (e.g. M & E, security and cleaning) associated with a retail, office or business park/estate, and within agreed budgets. Problem solving skills to continue to match resources to achieve various service requirements. Good knowledge of service charges and budgeting techniques. Excellent organisational and time management, able to meet tight deadlines and respond in emergency situations. Self motivated and able to work on own initiative without ongoing direct supervision. Resilient and adaptable, with a continuous improvement mindset Excellent interpersonal and communication skills able to effectively communicate at all levels and operate comfortably as part of a multi skilled team. Willingness to adopt a flexible approach to working patterns to respond to the changing needs of the property. High attention to detail and commitment to quality service delivery Previous facilities management or management experience in either retail or mixed use environment, ideal but not essential. Interest in the property sector and an understanding of the occupational requirements of tenants. Good IT skills in particular Microsoft Word and Excel. Interested? Apply here Complete our short form and upload your CV to express your interest in applying.
Senior Project Manager - Civils
Jones Lang LaSalle Incorporated Bristol, Gloucestershire
Senior Project Manager - Civils page is loaded Senior Project Manager - Civilsremote type: On-sitelocations: Bristol, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ500467 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Role Purpose: Responsible for the safe execution of a portfolio of concurrent civil engineering projects for the Rolls-Royce site in Filton, Bristol. As part of the role you will ensure that the projects are delivered to meet JLL & Rolls-Royce's standards in regard to health, safety, quality, cost and programme, whilst complying as a Principal Contractor with current CDM legislation. This includes compliance with MS18 and CSO6 Rolls-Royce standards. You must be qualified in a related construction or civil engineering discipline. What you will be doing You will have responsibility for the execution of civils projects with potential values between £50k to £15m, across the Rolls-Royce site in Filton, Bristol. Manage the projects in accordance with the requirements of the NEC3 Framework Contract and ensure projects are delivered to the agreed contract programme. You will provide Health and safety leadership to your site delivery teams (including sub-contractors and suppliers), promoting behavioural safety improvements, ensuring our suppliers, sub-contractors and direct workforce follow company policies and procedures including Health & Safety, Quality Assurance and Engineering standards. Support the project risk management process and ensure effective controls are established to ensure the safe and timely delivery of the projects. Play an active lead in the production and risk management of quotations and estimates. Promote and maintain effective client/stakeholder relationships to protect and enhance the company's reputation at project level. Provide coaching, mentoring and development support to direct reports and trainees. Work closely with the Senior Design Manager to ensure robust, workable economic and constructable designs are produced. Support project opportunities where identified, to realise, maintain and improve the commercial project performance. Liaise with the Rolls-Royce Project Managers to ensure that the projects are managed in compliance with MS18, CS06 and the current delivery programme and cost plan. To enhance the strength of contract delivery to ensure highest standards of quality are maintained in accordance with programme delivery - complying with relevant British Standards, codes of practice and Rolls-Royce Standards. Ensure projects are completed snag and defect free. Ensure that post completion deliverables such as final accounts and Operation & Maintenance information is delivered within the contracted timescales. What we will need from you Proven and demonstrable experience in the role of a Senior Project Manager within the building/construction/building service industries (essential). Experience of working in occupied buildings/campuses (essential). Experience of working in a live manufacturing environment (essential) Experience in the use of NEC3 Contracts (essential) Experience of managing health and safety procedures along with knowledge of H&S standards/regulations across multiple sites (essential). Experience of multiple stakeholder experience (essential) Ability to translate client needs into detailed plans (essential) Detailed understanding of the RIBA design stages (essential) Experience of working in a live manufacturing environment (essential) Demonstrable experience of managing Mechanical and/or Electrical Designs and Installations (essential) Demonstrable pre-construction experience (essential) Ability to communicate the plan of work daily & weekly to multiple stakeholders (essential) Able to read/interpret Arch/Struct/MEP drawings (essential) Experience in the preparation of quotations and estimates (essential). Ability to develop a good understanding of the customers' business requirements (essential) City & Guilds /NVQ (or equivalent) construction related qualification (essential). SMSTS, JIB/BESA, CSCS Card, First Aid (essential). Competent user of IT software packages including MS Office, Fieldview or similar tablet-based quality assurance software (highly desirable). Excellent interpersonal skills, with clear and confident written and verbal communication skills (essential). High level organisational ability along with time management skills in order to drive and meet deadlines (essential). Self-motivated with a proactive approach to all tasks undertaken. Able to demonstrate initiative and problem solve (essential). Commitment to providing a high-quality service demonstrating reliability, conscientiousness and flexibility (essential). What you can expect from us Competitive & negotiable salary depending on experience 26 days holiday plus bank holidays Car allowance Life assurance Company pension scheme Employee Assistance Program (EAP) Cycle to work scheme Purchase an electric vehicle via salary sacrifice Employee discounts with various brands Please note : You will be required to have a DBS check as part of your role at JLL. About JLL Project Services is a wholly owned subsidiary of JLL, global real estate services firm that provides comprehensive, integrated property related expertise, including management, transaction and advisory services, to investors and occupiers locally, regionally and globally.Project Services delivers design & build solutions using a network of partner trade package subcontractors and suppliers. Through strong growth and outstanding regional client service, the Project Services business has become JLL UK & I leaders of design & build services provider.At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing workplace and facilities management initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Location: On-site -Bristol, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information
Apr 30, 2026
Full time
Senior Project Manager - Civils page is loaded Senior Project Manager - Civilsremote type: On-sitelocations: Bristol, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ500467 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Role Purpose: Responsible for the safe execution of a portfolio of concurrent civil engineering projects for the Rolls-Royce site in Filton, Bristol. As part of the role you will ensure that the projects are delivered to meet JLL & Rolls-Royce's standards in regard to health, safety, quality, cost and programme, whilst complying as a Principal Contractor with current CDM legislation. This includes compliance with MS18 and CSO6 Rolls-Royce standards. You must be qualified in a related construction or civil engineering discipline. What you will be doing You will have responsibility for the execution of civils projects with potential values between £50k to £15m, across the Rolls-Royce site in Filton, Bristol. Manage the projects in accordance with the requirements of the NEC3 Framework Contract and ensure projects are delivered to the agreed contract programme. You will provide Health and safety leadership to your site delivery teams (including sub-contractors and suppliers), promoting behavioural safety improvements, ensuring our suppliers, sub-contractors and direct workforce follow company policies and procedures including Health & Safety, Quality Assurance and Engineering standards. Support the project risk management process and ensure effective controls are established to ensure the safe and timely delivery of the projects. Play an active lead in the production and risk management of quotations and estimates. Promote and maintain effective client/stakeholder relationships to protect and enhance the company's reputation at project level. Provide coaching, mentoring and development support to direct reports and trainees. Work closely with the Senior Design Manager to ensure robust, workable economic and constructable designs are produced. Support project opportunities where identified, to realise, maintain and improve the commercial project performance. Liaise with the Rolls-Royce Project Managers to ensure that the projects are managed in compliance with MS18, CS06 and the current delivery programme and cost plan. To enhance the strength of contract delivery to ensure highest standards of quality are maintained in accordance with programme delivery - complying with relevant British Standards, codes of practice and Rolls-Royce Standards. Ensure projects are completed snag and defect free. Ensure that post completion deliverables such as final accounts and Operation & Maintenance information is delivered within the contracted timescales. What we will need from you Proven and demonstrable experience in the role of a Senior Project Manager within the building/construction/building service industries (essential). Experience of working in occupied buildings/campuses (essential). Experience of working in a live manufacturing environment (essential) Experience in the use of NEC3 Contracts (essential) Experience of managing health and safety procedures along with knowledge of H&S standards/regulations across multiple sites (essential). Experience of multiple stakeholder experience (essential) Ability to translate client needs into detailed plans (essential) Detailed understanding of the RIBA design stages (essential) Experience of working in a live manufacturing environment (essential) Demonstrable experience of managing Mechanical and/or Electrical Designs and Installations (essential) Demonstrable pre-construction experience (essential) Ability to communicate the plan of work daily & weekly to multiple stakeholders (essential) Able to read/interpret Arch/Struct/MEP drawings (essential) Experience in the preparation of quotations and estimates (essential). Ability to develop a good understanding of the customers' business requirements (essential) City & Guilds /NVQ (or equivalent) construction related qualification (essential). SMSTS, JIB/BESA, CSCS Card, First Aid (essential). Competent user of IT software packages including MS Office, Fieldview or similar tablet-based quality assurance software (highly desirable). Excellent interpersonal skills, with clear and confident written and verbal communication skills (essential). High level organisational ability along with time management skills in order to drive and meet deadlines (essential). Self-motivated with a proactive approach to all tasks undertaken. Able to demonstrate initiative and problem solve (essential). Commitment to providing a high-quality service demonstrating reliability, conscientiousness and flexibility (essential). What you can expect from us Competitive & negotiable salary depending on experience 26 days holiday plus bank holidays Car allowance Life assurance Company pension scheme Employee Assistance Program (EAP) Cycle to work scheme Purchase an electric vehicle via salary sacrifice Employee discounts with various brands Please note : You will be required to have a DBS check as part of your role at JLL. About JLL Project Services is a wholly owned subsidiary of JLL, global real estate services firm that provides comprehensive, integrated property related expertise, including management, transaction and advisory services, to investors and occupiers locally, regionally and globally.Project Services delivers design & build solutions using a network of partner trade package subcontractors and suppliers. Through strong growth and outstanding regional client service, the Project Services business has become JLL UK & I leaders of design & build services provider.At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing workplace and facilities management initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Location: On-site -Bristol, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information
Regional Mobile Engineering Service Leader
Manchester Arndale Peacehaven, Sussex
A leading facilities management company is seeking a Service Delivery Manager to oversee the mobile engineering team. This role involves day-to-day team management, ensuring high standards of service delivery, and maintaining client relationships. The ideal candidate should be technically qualified, possess strong leadership and communication skills, and have experience in engineering maintenance. The position is full-time and based in Peacehaven, UK, offering opportunities to work autonomously within a diverse team environment.
Apr 30, 2026
Full time
A leading facilities management company is seeking a Service Delivery Manager to oversee the mobile engineering team. This role involves day-to-day team management, ensuring high standards of service delivery, and maintaining client relationships. The ideal candidate should be technically qualified, possess strong leadership and communication skills, and have experience in engineering maintenance. The position is full-time and based in Peacehaven, UK, offering opportunities to work autonomously within a diverse team environment.

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