60 jobs found

An established national compliance services provider is seeking an experienced Service Delivery Director to lead and optimise its UK-wide water hygiene service operations. The role offers the opportunity to take full accountability for service performance, operational efficiency and customer satisfaction across a large, geographically dispersed workforce supporting blue-chip and public sector clients. This is a hybrid role requiring a presence in their head office based in Ross-on-Wye and national travel to sites as required. The Role Reporting into a senior operations leadership position, the Service Delivery Director will be responsible for the organisation, leadership and performance of national service delivery and centralised scheduling functions. The role oversees a workforce of 300+ technicians, risk assessors and remedial teams, delivering in excess of 12,000 planned compliance visits per month across healthcare, facilities management, local authority and commercial environments. Key to success will be the ability to balance strategic leadership with hands-on operational control in a fast-paced, regulated setting. Responsibilities: Lead national service delivery and centralised scheduling functions Drive operational efficiency, productivity and margin improvement Oversee workforce planning, engineer deployment and scheduling accuracy Partner with regional leadership to ensure consistent, compliant service delivery Act as a senior escalation point for key clients and contracts Support tenders, mobilisations and commercial initiatives Ensure health, safety, quality and regulatory compliance across operations Develop and report KPIs to senior leadership and board level Lead continuous improvement and digital transformation initiatives Person Specification The successful candidate will be a commercially minded, people-focused leader with strong experience delivering complex field-based services within a regulated environment. Senior leadership experience in service delivery, operations or compliance Background in water hygiene/ water treatment or a similar background (FM, Maintenance etc) Proven management of large, multi-site field service teams (200+ engineers) Strong understanding of compliance, legislation and risk management Experience working with major, multi-site clients (healthcare, FM, public sector or commercial) Strong financial and operational decision-making capability Rewards & Benefits Salary up to £65,000 dependent on experience Company car or car allowance Pension and healthcare benefits 25 days annual leave plus bank holidays Long-term development opportunities within a growing national organisation Performance-related bonus At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Director of Streaming Product & Growth Leeds - Hybrid (3 days a week in the office) Up to £160,000 + performance bonus This is an exceptional chance to shape the future of a major digital streaming platform at a critical stage of its development. You'll take full ownership of a rapidly scaling subscription product-driving commercial performance, leading digital transformation, and influencing strategic direction across the organisation. The Role As Director of Streaming Product & Growth, you will serve as the commercial lead for the digital subscription offering. Your responsibilities will include: Defining the strategic vision and market position for the streaming subscription proposition. Leading the commercial roadmap across pricing, packaging, go-to-market strategy, and customer lifecycle. Steering revenue growth and enhancing P&L performance through clear strategy and effective commercial levers. Owning end-to-end growth initiatives across acquisition, retention, churn reduction, and lifetime value optimisation. Collaborating closely with Product, Marketing, Data, Finance, Audience Insight, and Editorial teams to drive digital-first growth. Harnessing data, experimentation, and customer behaviour insights to inform strategic decisions. Influencing senior stakeholders and bringing multiple teams together behind unified growth objectives. Your Skills & Experience Excellent stakeholder management skills, with the authority and presence to influence at leadership and executive level. Strong commercial acumen with experience shaping revenue-generating strategies. Background in digital subscription, streaming, or direct-to-consumer business models. Expertise in churn reduction, forecasting, revenue modelling, and subscription dynamics. Broad digital growth capability across performance marketing, product, analytics, and customer journey optimisation. What's On Offer Salary up to £160,000 plus performance-based bonus. Hybrid working model with an engaging office culture in Leeds. A high-impact role in a flagship digital transformation programme. The chance to influence strategy at scale and shape the future of a leading UK streaming service. How to Apply If you would like to register your interest, apply below or send your CV

Technical Transformation Director required by a technology-led organisation undergoing significant digital transformation. As part of this journey, they are seeking a Technical Transformation Director to act as the right hand to the CTO, driving the delivery of large-scale technology change across the business. Technical nous is key for this role. Specifically - Technical expertise across the Microsoft stack (C#, .NET, Azure, SQL Server, etc.) Strong understanding of software architecture, engineering quality and system design Experience with DevOps, modern delivery practices and cloud-based platforms This is a high impact leadership role where you'll take ownership of complex transformation programmes, aligning strategy with execution and ensuring delivery at pace across engineering, data, product and operational teams. The Role As Transformation Director, you will lead the end-to-end delivery of a broad technology transformation portfolio, bringing structure, governance and momentum to multiple concurrent initiatives. Key responsibilities include: Defining and owning the transformation roadmap in partnership with the CTO Leading large-scale initiatives across cloud, application modernisation, data platforms, AI and engineering practices Translating strategy into clear programmes, workstreams and measurable outcomes Managing dependencies, risks and delivery trade-offs across multiple initiatives Providing technical oversight across a modern Microsoft technology stack Challenging architecture and engineering decisions to ensure scalability, security and performance Driving best practices in DevOps, CI/CD, testing, release management and observability Aligning cross-functional and geographically dispersed teams around shared goals Communicating progress, risks and value to senior leadership and stakeholders Embedding a culture of continuous improvement, accountability and innovation About You We're looking for a highly credible technology leader with a strong background in transformation, delivery and engineering within a Microsoft environment. You will have: Significant experience in a senior technology / transformation / engineering leadership role A proven track record delivering complex transformation programmes with measurable outcomes Experience managing multiple workstreams and large-scale delivery portfolios Strong stakeholder engagement skills, including working closely with C-level leadership Technical expertise across the Microsoft stack (C#, .NET, Azure, SQL Server, etc.) Strong understanding of software architecture, engineering quality and system design Experience with DevOps, modern delivery practices and cloud-based platforms Exposure to data, analytics, AI or automation initiatives Excellent communication skills, able to translate complex technical change into clear narratives A highly organised, analytical mindset with the ability to lead through ambiguity and change If you are seeking a role of this nature please get in touch for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

An established national compliance services provider is seeking an experienced Service Delivery Director to lead and optimise its UK-wide water hygiene service operations. The role offers the opportunity to take full accountability for service performance, operational efficiency and customer satisfaction across a large, geographically dispersed workforce supporting blue-chip and public sector clients. This is a hybrid role requiring a presence in their head office based in Ross-on-Wye and national travel to sites as required. The Role Reporting into a senior operations leadership position, the Service Delivery Director will be responsible for the organisation, leadership and performance of national service delivery and centralised scheduling functions. The role oversees a workforce of 300+ technicians, risk assessors and remedial teams, delivering in excess of 12,000 planned compliance visits per month across healthcare, facilities management, local authority and commercial environments. Key to success will be the ability to balance strategic leadership with hands-on operational control in a fast-paced, regulated setting. Responsibilities: Lead national service delivery and centralised scheduling functions Drive operational efficiency, productivity and margin improvement Oversee workforce planning, engineer deployment and scheduling accuracy Partner with regional leadership to ensure consistent, compliant service delivery Act as a senior escalation point for key clients and contracts Support tenders, mobilisations and commercial initiatives Ensure health, safety, quality and regulatory compliance across operations Develop and report KPIs to senior leadership and board level Lead continuous improvement and digital transformation initiatives Person Specification The successful candidate will be a commercially minded, people-focused leader with strong experience delivering complex field-based services within a regulated environment. Senior leadership experience in service delivery, operations or compliance Background in water hygiene/ water treatment or a similar background (FM, Maintenance etc) Proven management of large, multi-site field service teams (200+ engineers) Strong understanding of compliance, legislation and risk management Experience working with major, multi-site clients (healthcare, FM, public sector or commercial) Strong financial and operational decision-making capability Rewards & Benefits Salary up to £65,000 dependent on experience Company car or car allowance Pension and healthcare benefits 25 days annual leave plus bank holidays Long-term development opportunities within a growing national organisation Performance-related bonus At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Principal Consultant - MOD, Defence, Government Location - Winchester, Hampshire / Hybrid role Salary: £70,000 to £90,000 plus bonus, medical, life insurance The Opportunity Our client is looking for a positive and enthusiastic Principal Consultant with demonstrable experience in developing Cat A 5-case model Business Cases within UK Ministry of Defence (MOD) and Government (Navy, Submarine, Army). This role combines a sound knowledge of consultancy delivery with strategic business case leadership, focussing on the strategic case and economic case, optioneering, evidence and approvals. It is an excellent opportunity to become a key member of a small, agile, and growing consultancy working at the heart of Defence transformation. You will have excellent communication and interpersonal skills , strong stakeholder engagement skills and able to build collaborative relationships You will work in a dynamic team with consultants, analysts and senior MOD stakeholders across a range of complex transformation programmes. This role will initially support Defence clients, delivering robust, evidence-based Business Cases that secure investment and enable successful delivery. Skills & Experience required for role of Principal Consultant: We believe skills and experience of the following will enable you to excel in this role: Extensive experience developing MOD Business Cases (SOC, OBC, FBC) for complex programmes, platforms, digital, data, or capability investments. Collaborative working with MOD finance, commercial, and assurance teams. Strong knowledge of HM Treasury Green Book, JSP 655 and Defence approvals processes. Proven ability to build compelling strategic, economic, commercial, financial, and management cases supported by robust evidence and analysis. Experience eliciting requirements, defining business processes, and developing target operating models in complex Defence environments. Knowledge of data analysis, benefits realisation, and performance measurement to underpin investment decisions. Requirements management. Capability Management. Experience leading senior client interactions and establishing trusted-advisor relationships on both short- and long-term engagements. Strong delivery leadership skills, including managing multi-disciplinary teams. Excellent written and verbal communication skills, with ability to influence at all levels. A positive, flexible, and collaborative approach, with a preference for building and working as part of high-performing teams. The ability to engage and enthuse personnel, and provide effective support and challenge, across all areas and at all levels within client organisations. Recent UK Defence Security Clearance (SC or DV) would be benefical. Qualifications- Degree, MBA or equiv experience , Project Management qualifications e.g. APMP useful. The Principal Consultants role will include: Leading the development of high-value MOD Business Cases, including Strategic Outline Case (SOC), Outline Business Case (OBC), and Full Business Case (FBC), in line with HM Treasury Green Book and MOD approvals processes. Shaping investment strategies, options analysis, affordability models, investment appraisals, benefits cases, and value-for-money arguments to secure senior and investment approval. Working directly with MOD and Defence stakeholders as a lead business analyst and trusted advisor to help stakeholders agree the best option / strategy. Defining and analysing complex business problems, operating models, and capability gaps within Defence environments. Providing leadership, and leading teams across solution architecture and delivery oversight to ensure Business Cases are credible, deliverable, and benefits-led. Contributing to developing the company's business case and analysis capabilities. Developing and managing senior client relationships, including SROs, programme directors, and commercial, finance, and assurance stakeholders. Building and managing relationships with delivery partners and specialist associates. A competitive package will be offered, based on your experience. This is a hybrid role, you will be required to travel to client sites mainly across the Southeast, Southwest, London, occasional trips to other parts of the UK and Scotland.The role is a mix of client sites, office and home working. Principal Consultant - MOD, Defence, Government

Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Your locationYour locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.# SAP Engagement Director - WorthingLondon, WorthingAs Engagement Director, you will operate at the pinnacle of Capgemini's Public Business Unit-a trusted leader shaping the future of enterprise scale, technology enabled public sector transformation. You will be at the helm of major client engagements, leading large portfolios or complex transformation programmes where SAP and other enterprise platforms play a significant role, steering strategic business growth and orchestrating high impact delivery that touches millions of lives across the UK.This is not just a leadership role-it is an opportunity to influence the direction of national services by partnering directly with senior stakeholders, acting as a trusted advisor on transformation strategy, platform direction, and delivery approach.This is not just a leadership role-it's an opportunity to influence the direction of national services by partnering directly with senior Public Sector stakeholders, earning their trust as a strategic advisor.If you are ready to make a lasting mark-delivering transformation at scale, growing the business, and building trusted relationships at the highest levels-this is your opportunity. Join us and help define what excellence looks like for the UK public sector. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. For this role it is expected that you will work from the Worthing office 3 days per week.If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Programme Delivery : Lead the delivery of complex, enterprise scale transformation programmes leading Client Engagement and Financial, Commercial and Delivery. Ensure successful design, delivery, migration, and transition while maintaining service continuity across mission critical services. Solution Development: Shape and refine Capgemini's public sector propositions, integrating digital, data, and emerging technology capabilities to address client challenges. Strategic Growth: Drive business development activity across HMRC and the wider public sector, including enterprise and SAP enabled transformation opportunities. Lead major bids, renewals, and service expansions. Stakeholder Management: Navigate complex stakeholder environments internally and externally, acting as a senior transformation leader with executive clients. Shape discussions on platform strategy, delivery approach, and long term sustainability.You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone. Your skills and experience Delivery Excellence - You bring a strong track record in leading complex, high value engagements, typically £20m+ transformation programmes, underpinned by sharp commercial instincts and proactive risk management. You hold end to end accountability for programme outcomes, including financial performance, delivery quality, and risk. Enterprise Platform & SAP Leadership - You have senior level leadership experience delivering large scale enterprise transformation programmes, including SAP enabled environments. This may include SAP or wider ERP centric change, where SAP formed a core component of the overall solution. You understand how enterprise platforms drive operating model change, business outcomes, and long term sustainability. Digital & Technology Acumen - You are a digital transformation leader with strong experience of enterprise scale delivery, including SAP enabled platforms, integration with legacy estates, data migration, and complex cutover activity. You are fluent in both agile and waterfall delivery approaches and understand how to balance pace, risk, and regulatory compliance in large public sector environments. You will have significant experience in programme, service and/or transition management, leading complex, multi supplier environments where enterprise platforms such as SAP are integral to delivery. Sector Knowledge - Strong public sector experience is desirable, with deep understanding of operating models, regulatory landscapes, and the unique demands of organisations in the Public Sector. You have delivered large scale technology or ERP enabled transformation within central government or similarly regulated environments. Senior leadership experience delivering large scale enterprise or ERP enabled transformation programme, Accountability for complex programme P&L, commercial performance, and delivery outcomes Experience leading engagements in public sector or highly regulated environments Desirable Skills Experience delivering transformation in SAP enabled environments Exposure to SAP S/4HANA, ECC, or major ERP platforms Experience working closely with SAP architects, systems integrators, or platform vendors Declare they have a disability, and Meet the minimum essential criteria for the roleTo be successfully appointed to this role, it is a requirement to obtainTo obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process. Your wellbeing You'd be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy. Impactful Experiences You will reimagine what's possible: creating value for the world's leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK. Why you should consider Capgemini Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

Director of Retail Cultural & Heritage Brand Cambridge Competitive Salary & Package We are partnering with a unique, commercially driven organisation that is currently undergoing a major omnichannel retail transformation. Blending physical retail, e-commerce, and product design, the business is building a modern, brand-led platform that connects culture, storytelling, and commerce. This is a rare opportunity to step into a high-impact leadership role shaping the future of retail within a distinctive and purpose-led environment. The Role Reporting to the CEO, you will lead a multi-faceted retail operation encompassing: Multi-site physical retail locations A growing e-commerce channel An in-house product development and design function You will define and execute a fully integrated retail strategy, aligning product, place, and digital to deliver a seamless customer experience and strong commercial performance. Key Responsibilities Develop and deliver an omnichannel retail strategy across stores, online, and product Drive revenue growth, profitability, and operational excellence Budgeting and forecasting Lead buying, merchandising, and stock planning Oversee online trading, optimising conversion and customer journey Shape and deliver distinctive product ranges with strong storytelling Build and lead a high-performing, cross-functional team Act as a key member of the senior leadership team, influencing direction About You Senior retail leader with strong experience across multi-site operations and e-commerce environments Commercially driven, with a focus on delivering measurable results Data-driven mindset, using insight to inform trading decisions, optimise performance, and drive growth Deep understanding of retail operations, including store standards, customer journey, and operational efficiency Experience in buying, merchandising, or product development within a commercially focused setting is desirable Demonstrated ability to build relationships and partner with key stakeholders across functions and at senior level Comfortable operating in a hands-on leadership role, balancing strategy with execution Agile, solutions-focused, and experienced in driving change within complex environments Strong focus on delivering a seamless, high-quality customer experience across all channels Why This Role? Opportunity to build a true omnichannel retail model Unique blend of culture, creativity, and commercial retail High visibility role with direct impact on growth and transformation Collaborative, agile, and forward-thinking environment BH36000

An established national compliance services provider is seeking an experienced Service Delivery Director to lead and optimise its UK-wide water hygiene service operations. The role offers the opportunity to take full accountability for service performance, operational efficiency and customer satisfaction across a large, geographically dispersed workforce supporting blue-chip and public sector clients. This is a hybrid role requiring a presence in their head office based in Ross-on-Wye and national travel to sites as required. The Role Reporting into a senior operations leadership position, the Service Delivery Director will be responsible for the organisation, leadership and performance of national service delivery and centralised scheduling functions. The role oversees a workforce of 300+ technicians, risk assessors and remedial teams, delivering in excess of 12,000 planned compliance visits per month across healthcare, facilities management, local authority and commercial environments. Key to success will be the ability to balance strategic leadership with hands-on operational control in a fast-paced, regulated setting. Responsibilities: Lead national service delivery and centralised scheduling functions Drive operational efficiency, productivity and margin improvement Oversee workforce planning, engineer deployment and scheduling accuracy Partner with regional leadership to ensure consistent, compliant service delivery Act as a senior escalation point for key clients and contracts Support tenders, mobilisations and commercial initiatives Ensure health, safety, quality and regulatory compliance across operations Develop and report KPIs to senior leadership and board level Lead continuous improvement and digital transformation initiatives Person Specification The successful candidate will be a commercially minded, people-focused leader with strong experience delivering complex field-based services within a regulated environment. Senior leadership experience in service delivery, operations or compliance Background in water hygiene/ water treatment or a similar background (FM, Maintenance etc) Proven management of large, multi-site field service teams (200+ engineers) Strong understanding of compliance, legislation and risk management Experience working with major, multi-site clients (healthcare, FM, public sector or commercial) Strong financial and operational decision-making capability Rewards & Benefits Salary up to 65,000 dependent on experience Company car or car allowance Pension and healthcare benefits 25 days annual leave plus bank holidays Long-term development opportunities within a growing national organisation Performance-related bonus At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Service Designer £45,000 - £50,000 plus benefits Reports to: Lead Service Designer Directorate: Marketing, Fundraising & Engagement Contract: 12 month fixed-term contract Hours: Full time 35 hours per week (we would consider compressed hours) Location: Location Office-based with high flexibility (1-2 days per week in the office) Closing date: 03 May :55 Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Recruitment process: 1st stage will include a task related to the role followed by competecy and technical questions, 2nd stage will be a futher compatency based interview Interview date: w/c 18 May 2026 At Cancer Research UK, we exist to beat cancer. We are looking for a Service Design practitioner to join our team. The Service Design team collaborates cross-functionally to co-design new or improved services across the organisation. As a Service Designer you will connect and facilitate across disciplines to influence and advocate for evidence-based decisions, ensuring the balance between user experience and organisational outcomes is reflected in our service offerings. You may not have worked as a Service Designer before. What matters is a strong grasp of service design principles and a user centred,evidence based approach. What will I be doing? Lead and contribute to design work that helps inform organisational priorities, grounding recommendations in user needs and evidence Research, design and test end-to-end services, using user centred and evidence-based approaches Work in partnership with Business Owners, staff and communities across the charity to co-design new service models and value propositions, helping define how the organisation can organise itself to deliver them effectively Collaborate within cross functional teams (including UX, content design, business analysis and solution architecture,) to explore opportunities, create artefacts such as service blueprints, and prototype potential solutions. Contribute to clear decision making within delivery teams, supporting the successful delivery of service transformation initiatives. Deliver high quality user centred services, confidently testing, learning and iterating to improve outcomes Support Business Owners in scoping and delivering user-centred services, using design thinking alongside Agile and Lean principles to shape and influence decisions, inform priorities, and constructively challenge assumptions with evidence. Work with Business Owners to define and track success measures for services and propositions, supporting evidence based decision making and helping teams use performance data to iterate and improve what they deliver. Work as part of the service design capability to connect initiatives, helping ensure projects align and collectively deliver greater value. What are we looking for? Understanding of the role of service design in digital transformation, with the ability to clearly communicate ideas, influence thinking and engage a range of audiences. Experience of constructively challenging and influencing senior stakeholders, using evidence and user insight to build buy in. Strong problem solving skills, focused on user outcomes and service goals rather than technology solutions alone. User centred mindset, with the ability to balance user needs alongside system, operational and business constraints. Experience across service development and delivery, including planning, use case creation, user research, experience design, usability testing, and ongoing service optimisation for different audiences. Ability to question the status quo and contribute to beneficial process improvement. Comfortable working with the full range of service components, from user interactions across digital and non digital channels to backend processes and policy considerations. Collaborative and constructive working style, with experience working across boundaries in multidisciplinary teams. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.

Head of Business & Operations for Adult Social Care Our Client is looking for an Interim Head of Business & Operations for Adult Social Care Strategic Improvement & Transformation Lead the development and delivery of the ASC Improvement & Transformation Programme working with the Modernisation Programme through a clear outcome based workplan devised with the Director of Modernisation and delivered through the corporate governance structures. Translate national policy, legislation and regulatory requirements into local improvement initiatives. Oversee transformation linked to Care Act duties, safeguarding, integration, prevention and independence. Drive measurable service redesign that improves outcomes and delivers financial sustainability. Lead preparation for inspections (e.g. CQC assurance framework) and external reviews. Lead and develop strategies / procedures and guidelines to ensure clear givernance and assurance as part of ASC Operating model 2. Financial Sustainability & Performance Cordinate, Identify and deliver savings and cost-avoidance initiatives aligned to Medium-Term Financial Strategy across all ASC operational services. Lead data-driven service redesign using performance, benchmarking and demand modelling. Oversee and address areas of overspend with operational teams and implement recovery plans where required. Embed performance management frameworks to monitor impact and outcomes. 3. Programme & Change Leadership Establish and manage programme governance, risk management and reporting frameworks. Lead complex change programmes involving multiple stakeholders. Build capability in improvement methodologies (e.g. Lean, systems thinking, co-production). Provide clear reporting to senior leadership, Members and Boards. 4. Partnership & System Leadership Work collaboratively with NHS partners, voluntary sector organisations and community stakeholders. Support integration priorities (e.g. Better Care Fund, hospital discharge, community models). Represent ASC at strategic boards and cross-council transformation forums. Identify work streams and financial mapping across health partners to ensure corporate oversight Oversee the development / implementation of the s75 arrangment with NELFT to ensure the key performance indicators are deliverd and oversee the govenrance framework / strucutre is implemented. Build strong working relationships with finance, HR, digital and commissioning colleagues. 5. Culture & Workforce Development Promote strengths-based practice and person-centred approaches. Support workforce development aligned to improvement priorities. Lead engagement with staff to ensure change is understood, owned and embedded.

Our client is a not-for-profit social enterprise supporting NHS GP out of hours and urgent primary care services in the Midlands. Rated as 'Outstanding' by the CQC, they have built a respected reputation throughout the region. As Performance, Insight & Reporting Manager you will support the Director of Performance & Delivery in the strategic delivery of various data analytics, KPI metrics and insight reporting to regulatory / statutory bodies. Client Details NHS Organisation Description Key Responsibilities: Leadership of the Performance Function: Provide day-to-day leadership and coordination of the Performance team, ensuring high standards of accuracy, insight and delivery. Lead the development and improvement of performance reporting frameworks, KPIs, dashboards and monitoring tools. Ensure high-quality data assurance, governance and validation processes are in place. Lead the modernisation of performance reporting by introducing digital, automated and innovative solutions that enhance efficiency and provide real-time insight. Directorate Support & Cross-Functional Working: Work collaboratively with Heads of Department to ensure performance insight and systems support operational effectiveness and digital delivery. Support strategic and operational planning through provision of analysis, insight and performance intelligence. Provide cross-functional coordination, joining up data, systems and operational processes to enable improved service delivery. Performance, Quality & Compliance: Oversee compliance monitoring and evidence gathering required for contractual, regulatory and statutory bodies (e.g., NHS England, ICBs, CQC). Ensure organisational policies, processes and standards are followed and regularly reviewed. Produce high-quality performance, assurance and compliance reporting for senior leadership, committees and external stakeholders. Audit, Risk & Assurance: Lead the audit programme covering quality improvement audits, national/local audits and responsive audits arising from incidents. Ensure audit outcomes translate into actionable improvement plans and monitor delivery to completion. Support organisational risk management processes by providing analysis, evidence and assurance as required. Programme & Project Support: Support the Director in delivering key strategic and operational programmes across the directorate. Lead assigned projects and workstreams, ensuring progress, risk management, delivery and evaluation. Provide data, insight, problem-solving and assurance support to cross-departmental projects. Develop digital dashboards and analytical tools that provide clear oversight of programme, project and service activity. Relationship Management & Communication Build effective, collaborative relationships across the Directorate and wider organisation, and maintain strong, constructive partnerships with external stakeholders involved in quality and performance oversight, including ICBs, CQC and NHS England. Present performance and improvement information clearly to colleagues at all levels, adapting style to audience. Work closely with internal and external stakeholders to support compliance, reporting and assurance requirements. People Leadership & Culture: Provide day-to-day line management and development for Performance and Delivery team members. Promote a culture of collaboration, accountability and high performance across the Directorate. Support staff in developing skills in data interpretation, systems use and improvement methodologies. Profile Key Skills & Experience: Degree or equivalent professional qualification in a relevant field (e.g., Health Management, Business, Data Analytics, Public Health). Evidence of continuous professional development relevant to performance, quality, or data management. Understanding of healthcare systems, NHS structures, and regulatory frameworks (CQC, ICBs, NHS England). Experience working with digital reporting tools and dashboards. Experience in data analysis, insight generation, and performance reporting to support decision making. Experience in compliance, audit, or assurance aligned with statutory, regulatory, or contractual requirements. Experience in project/programme management, including planning, risk management, and delivery of transformation initiatives Qualification or formal training in data, analytics, or performance measurement Advanced training or certification in data tools (e.g. Power BI, Tableau, SQL) Leadership or people management qualification Job Offer Opportunity to work with Senior Management on Data & Reporting Initiatives Opportunity to support on implementing Power BI & advanced analytics

Digital Project Manager Salary: £44,859.36 Contract: Permanent, Full-Time Location: Knowsley, Prescot L34 9ET during refurbishment of head office, then Lower House Lane, Liverpool, L11 2SF Approximate re-opening of head office September 2026. Are you passionate about making a difference in the housing sector? If you enjoy owning delivery, working across varied projects and operating in a genuinely modern digital environment with no legacy infrastructure, this is the role for you. Over the past two years, Cobalt has completed a full transition to a modern, SaaS first, cloud-native technology estate. There is no legacy on premise infrastructure, no technical debt anchored to old servers, and no keep the lights on estate management. In parallel to our Digital transformation, our business has grown significantly with an in-house repairs service, new warehouse and new developments. This role is key in driving further improvements within our Digital platforms, which will enable the business to deliver critical improvements in service quality and performance to our customers, as well as an enhanced colleague experience within the context of expectations of service efficiencies across the organisation. Key Responsibilities As part of the Digital team, work to embed Cobalt s vision, values and culture across the business and with wider suppliers and partners. Assist the Transformation Programme Manager, the Head of Digital and the Director of Digital Transformation in all administrative aspects of the Digital Programme. Lead transition from project delivery into operational business as usual. Plan and manage data migration activities as part of system replacement or upgrade projects. For the full list of responsibilities and the person specification, please review the recruitment pack linked below. What We re Looking For We welcome applications from all backgrounds, cultures, perspectives and experiences to support innovation, creativity, and to help us build the balanced teams that we require to serve our communities. Our recruitment and interview processes has been designed inclusively to ensure you ll have lots of different opportunities to demonstrate your skills and capabilities. You will be working in a new and dynamic team; we invest heavily in our people, so once in the role you can expect to have access to a range of innovative and exciting opportunities to develop yourself personally and professionally. Successful applicants will live within a commutable distance as office attendance is required on a flexible, hybrid arrangement.

Are you passionate about technology, transformation, and making a real impact in the legal sector? At Nexian , we re more than just a technology consultancy - we re trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we re driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager , where you ll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won t just implement systems; you ll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Competitive Salary Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Legal Cashier Experience. Pedigree: Heavyweight sector leadership founding team About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We re a small, friendly team that s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you ll be hands-on and involved in making sure every client experience exceeds expectations. What You ll Be Doing: As Technical Delivery Manager, you ll be at the forefront of driving digital transformation for law firms across the UK. You ll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian s ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You ll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Legal Cashier experience • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. At Nexian, we re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don t just implement systems we unlock potential. With Actionstep, the world s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we re helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Senior Manager. Technology Due Diligence and Value Creation London. Hybrid £95,000 to £110,000 What You'll Do Lead technology due diligence projects for corporate and private equity clients across buy side, sell side, IPO and refinancing. Assess AI capability, data maturity, architecture, security and wider technology strategy within target organisations. Identify value creation opportunities including synergies, operational efficiencies, AI-led automation and digital revenue potential. Build detailed technology change and implementation plans linked directly to financial outcomes. Run multi-disciplinary project workstreams, manage timelines and oversee the production of high-quality client deliverables. Present clear findings and recommendations to senior stakeholders, including C-suite decision makers. Mentor and support junior team members and contribute to practice development, proposals and thought leadership. Produce integration and separation plans, TSAs and SteerCo packs for complex transactions. What You'll Bring Strong experience delivering technology due diligence in a consulting or corporate environment. Exposure to AI, cloud, SaaS or digital transformation programmes. Solid understanding of the M&A lifecycle and experience working on complex transactions. Programme or transformation management capability, with confidence running multiple workstreams. Strong analytical skills and the ability to challenge assumptions with evidence. Excellent communication and presentation skills, comfortable engaging senior stakeholders. Proven record of leading teams and delivering high-pressure projects at pace. Why You Should Apply You'll work on large, complex and high-profile transactions with a blend of corporate and private equity exposure. The work is varied, commercially focused and offers clear progression into senior leadership. You'll join a high-performing team where you can deepen your expertise across technology, AI and value creation while developing your consulting toolkit. Ready to Apply? Contact Lewis Allen to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme-just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!

Senior Audit Manager - Value For Money Contract type: Permanent Location: London or Newcastle offices based with a min 2 days a week attendance in either office. Salary: Newcastle salary; circa£67,000 & London salary, circa£74,500 plus Civil Service Employer Pension Contribution of 28.9% The NAO welcomes applications from candidates who work part-time and are keen to support colleagues to work flexibly including on a job share basis. Senior Audit Manager: Value for money (performance audit) Introduction Thank you for your interest in joining the National Audit Office (NAO) as a Senior Audit Manager. This job description will give you a better idea of who we are, what you will do when you join us, and what we offer. It also gives more detail/s about the application process. We are independent of government and the civil service, and we play a critical role supporting Parliament scrutinise how effectively the government spends public money. Our strategy () sets out our ambition to contribute to two distinct outcomes - helping to improve the productivity and resilience of public services and supporting better financial management and reporting in government. Our strategy is also clear that government will need to innovate if it is to deliver effective and affordable public services. We will use our public audit perspective to highlight positive examples of innovation within the public sector and take account of government's risk appetite in our audit approach. The recommendations from our work can result in financial savings and positive changes in government to improve services and ensure value for money for taxpayers. You will tackle complex projects that inform debates and influence some of the biggest decisions that government makes. You will work with dedicated and talented people toward shared and important goals. And, by taking on new opportunities and challenges, you'll build a rewarding and fascinating career. We are looking to recruit Senior Audit Managers. We are looking for people with strong analytical and communication skills as well as experience of project and people management, which can be drawn from a range of backgrounds including experienced analysts, value for money (performance audit) auditors, the civil service and internal auditors.If you like what you see and can meet our requirements, then we want to hear from you. The role Each year we publish around 60 major value for money (VFM) reports looking at various government programmes and projects. VFM reports are multi-method reports often delivered at pace to achieve real impact. We write long form reports and other types of written communication on complex subjects in ways that nonspecialist or technical audiences can understand. Our work can cover any area where government spends public money, ranging from government's plans to build new hospitals to the use of data analytics to tackle fraud and error. Our lessons learned reports bring together what we know on important recurring issues to make it easier for others to understand and apply the lessons from our work, such as government's use of external consultants and key findings from the NAO's financial audits. More about the NAO, including some of our recent value for money reports, is available on our website Responsibilities Our Senior Audit Managers play a key role in making sure we achieve our objectives and secure impact from our work: You will lead our teams to deliver high-quality work that supports improvements in the delivery of public services. This involves planning, researching and drafting our value for money reports, working alongside sector or topic specialists, analysts and qualified accountants as well as applying strong quantitative and qualitative analytical skills. You will role model behaviours and ways of working to support us as an exemplar organisation. You will engage with external clients and stakeholders to deliver greater engagement with our work. You will get involved in other work too, including investigations, correspondence (from the public and MPs) and other work that supports Parliamentary select committees. All Senior Audit Managers are expected to spend part of their time developing their expertise in one or more specialist areas through our networks (Hubs) across the office. This includes providing analytical insight and support to others outside of your team on your areas of expertise such as analytical techniques and methods, commercial and regulatory issues, digital transformation and data use in the public sector, financial risk and management, major project delivery, and people and operational management. Relationships and Accountability You will manage a team to deliver value for money work to time and budget. You will work with other people of all grades. You will work with Senior Auditors and / or Senior Analysts who lead a team of Analysts and accounting trainees to deliver high-quality reports. The Director is accountable for the overall quality and impact of the audit. You will commonly meet and interact with senior people in the NAO and in government bodies. The impact you will make Our work responds to government's plans and particularly those with long-term implications for public spending. You'll contribute to work that examines the cost, effectiveness and efficiency of government programmes and projects. Whatever you work on, it all serves to help hold government to account for the way it uses public money and helps to promote improvements in public service delivery. Our recommendations and reports on good practice help government improve public services, and our work in the last year led to: Positive financial impacts of £5.3 billion in 2024. For every £1 spent we delivered an impact of £53 through either reduced costs, improved service delivery or other benefits to people. 93% of our recommendations to government were accepted or partially accepted. You can find out more about us and our work by visiting The people we are looking for Education /work experience This role operates within the NAO's hybrid working model, with a minimum expectation of two days per week working from the office (or at an audited body), in line with our organisation wide approach. We are committed to supporting flexible ways of working and actively encourage applications from candidates seeking part time hours. Working patterns, including office days, are agreed with the line manager. Based in either our London or Newcastle office, you'll join a collaborative and supportive environment that values work life balance, flexibility and professional development. A strong academic background and experience in managing audit projects and producing high quality, accessible written outputs. For individuals with an audit background this means: An ACA or other professional qualification (e.g. ACCA, CIPFA, CIA, MIIA, CIMA) with relevant experience. For individuals with other backgrounds this means either: A minimum of a 2:1 degree or a relevant post-graduate qualification and relevant experience. We are keen to hear from people who have experience shaping and evaluating public policy, leading change in organisations, or making a difference through impactful projects, no matter what sector those skills were gained in. Abilities: It will be essential that you can demonstrate the ability to: Lead, develop and motivate diverse teams and support all colleagues to deliver great work and achieve their potential. Support and manage teams ensure the delivery of high-quality assurance work which supports our strategic aims and enables longer term value for money. Oversee the production of a range of well-produced written outputs which support our findings and recommendations and are designed to engage a wide audience. Work collaboratively and flexibly to ensure the office achieves its objectives and to support the wellbeing and development of colleagues. Show creativity and innovation in how we do our work and build insights and support teams to do so. Work closely with colleagues in our Hubs (specialist knowledge teams) and other client teams to ensure we get the most value from our work and expand our knowledge and expertise. Create recognition and impact (improvements in public service delivery) from our work by developing strong and influential relationships with external clients and stakeholders. Attributes In addition, we are looking for the candidates with the following attributes: Show a strong commitment to your own self development, to delivering the NAO's strategic objectives, and keeping yourself up to date on office initiatives and information relevant to your work and specialism. Compliance with corporate responsibilities and interest in supporting others to do so. Working in accordance with the NAO's values and champion our diversity and inclusion strategy. Intellectual curiosity, especially about using data and evidence to answer questions. Flexibility to make a significant contribution across a range of topics and outputs. Drive and determination to overcome obstacles, resistance or challenges to achieve goals. Passion for improving government and the ability to defend and promote your point of view in the face of challenge click apply for full job details

Group Director - Customer Experience Location: Home based positions with expectations to travel across the UK Salary : £120,000 per annum Vacancy Type: Full Time The organisation is searching for an inspiring Group Customer Experience Director to champion a culture where every interaction counts and every customer feels heard. In this pivotal senior leadership role, you'll drive a customer centric vision across the organisation -ensuring services are responsive, innovative, and truly aligned with the needs of their residents. As the strategic lead for customer experience, you'll use insight, data, and digital transformation to elevate satisfaction, trust, and engagement. What you'll lead: A bold customer experience strategy that puts customers at the heart of everything they do High performing customer service operations across all channels Digital transformation and self service innovation Customer engagement, involvement, and regulatory compliance A culture of accountability, empathy, and continuous improvement Who you'll work with: You'll collaborate with the COO, senior leaders, operational teams, customers, regulators, and community partners - representing the organisation at board level and in key external forums. What you'll bring Proven senior leadership in customer service, housing, or related sectors Expertise in customer journey mapping, service design, and digital engagement Strong regulatory understanding, especially within social housing A data driven mindset and exceptional communication skills A genuine commitment to equality, diversity, and inclusion Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply

Job Title: Products and Services Director - Cambridge OCR Salary: Competitive Location: Cambridge or Coventry - Hybrid (a minimum of 40% of time on site) Contract: Permanent Hours: Full time 35 hours per week Shape the Future of UK Education Are you a strategic product leader ready to drive the future direction of general and vocational qualifications in England as well as the digital, learning and professional development services that support them? This is a rare and high impact opportunity to join the Board for Cambridge OCR, guiding one of the UK's most trusted education organisations at a pivotal moment of reform, digital evolution and increasing market competition. We are Cambridge University Press & Assessment-a world leading assessment organisation and publisher, and a proud part of the University of Cambridge. About the role As a senior member of the Board for Cambridge OCR, you will set a bold and credible vision for our products and services and create the conditions for teams across the directorate to thrive. Working in close partnership with colleagues across Sales & Customer Support, Brand & Marketing and Assessment, you will lead the development and implementation of our commercial and product strategy - ensuring competitive advantage, exceptional customer experience and coordinated execution. You will own the long term product roadmap across qualifications, teaching and learning support, digital services and professional development. This includes shaping our digital and AI enabled innovation agenda and ensuring our portfolio remains high quality, evidence based and sustainable. This is a large scale, strategic leadership role with accountability for end to end product lifecycle decisions and investment prioritisation across a significant Cambridge portfolio. In this role, you will: Drive our product and services strategy - shaping a bold long term strategy for Cambridge OCR (including the role of technology and AI) and aligning teams behind it. Lead portfolio direction - guiding the future of GCSEs, A Levels, V Levels and Technical Awards etc to ensure the portfolio remains competitive, relevant and high Set a vision for our use of technology and AI - working with the Cambridge International Product Director and cross Cambridge partners to embed meaningful digital and technology enabled innovation across products and services. Oversee the product lifecycle - making evidence based investment decisions, ensuring smart prioritisation, strong return on investment and continuous improvement. Champion high standards - ensuring that qualifications, services and digital products are robust, sustainable and meet regulatory requirements. Strengthen functional excellence - improving processes, data quality and operating discipline within the directorate while fostering innovation. Lead with impact - inspiring and developing leaders, building capability across product functions, and deputising for the Managing Director when required. Additional responsibilities include: Making product decisions grounded in customer and teacher insight, educational evidence and strong commercial judgement. Setting KPIs and driving measurable performance improvement. Building trusted relationships across schools, colleges, regulators, government bodies, higher education and publishing partners. Role modelling Cambridge values, ethical standards, risk management and regulatory compliance. This position is classified as hybrid, requiring a minimum of 40% on-site collaboration. Flexible working requests will be considered from day one, including adjustments for disability or long term health conditions. About You You are a strategic, forward thinking product leader who can operate confidently at Board level and guide Cambridge OCR through reform, transformation and growth. You will bring: Exceptional leadership - able to set a compelling vision, inspire large teams and lead effectively in a complex, fast-paced environment. Strong strategic judgement - able to navigate government policy change, market shifts and digital disruption with clarity. Deep qualifications and assessment expertise - with strong understanding of educational policy, pedagogy and regulatory requirements. Commercial and financial strength - experienced in full budget accountability, business case development and generating return on investment. Breadth of product experience - spanning digital, assessment and qualifications, grounded in customer insight and evidence. Resilience and adaptability - comfortable leading through ambiguity, policy change and evolving market dynamics. Collaborative influence - able to work effectively across functions, geographies, and senior stakeholder groups, building strong relationships and partnerships. Desirable: Working in education and/or assessment contexts. Strong insight into customer behaviour and market dynamics. Experience leading digital innovation in regulated environments. A continuous improvement mindset. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes Ready to pursue your potential? Apply now. We are collaborating with Signium, our Recruitment Partner, on the appointment of this role. For further information, and to apply, please send a CV and covering letter to We aim to support candidates by making our interview process clear and transparent. Applications will be reviewed as they are received, with the closing date for all applications being Friday 1 May 2026. If you are progressed through the stages, you can expect: A screening interview with our Recruitment Partner, Signium (from w/c 20 th April) First stage competency-based interview via MS Teams (18 th May) A Hogan Psychometric Assessment Final stage interview with presentation task: in-person at our offices in Cambridge. (9 th June) If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.