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Aftersales Managers, Do you want to join a modern and dynamic group! This is a fantastic opportunity with an excellent salary to match, with an OTE of £70,000+ The Recruitment Solution are working with a well-respected and dynamic dealer group who have a great opportunity for an experienced Aftersales Manager to join their successful business in the Wimbledon area. Why Apply for this Aftersales Manager vacancy? • Market leading £70,000+ OTE • Excellent team work ethic • Industry leading training and development • A Company car scheme - up to two vehicles • Up to 7 % Employer Pension Contribution • Annual holiday - 22 days increasing to 26 with continued service, plus bank holidays • Shopping discounts - through our Rewards App Aftersales Manager Requirements: • This is a busy and demanding business, you will be responsible for the successful operation of the department, managing the team to maximise potential • Your focus will be to ensure volume and profit targets are met by inspiring and leading your team to achieve their full potential, always delivering the highest level of customer satisfaction. • You will need to have worked in a similar position within a PLC environment within the motor trade and be able to demonstrate excellent organisational skills, effective people skills and be able to show strong financial control. To find out more or to apply for this vacancy you can email (url removed) Alternatively call the office on (phone number removed) or why not call Daniel directly on (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Salesperson, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the UK. Call Us Now for Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.

The University of Surrey is a global community of ideas and people, dedicated to life-changing education and research. We are ambitious and have a bold vision of what we want to achieve - shaping ourselves into one of the best universities in the world, which we are achieving through the talents and endeavour of every employee. Our culture empowers people to achieve this aim and to collectively, and individually, make a real difference. The role You will be at the heart of our library's daily operations, ensuring a welcoming environment for all users from the Library Welcome Desk and supporting those studying and researching remotely. Your role will involve assisting students, staff and visitors, delivering information and support services and answering first-line enquiries in person and online. You'll provide guidance on accessing resources, collections, and membership services, offer support for digital resources and printing services. Additionally, you'll address information enquiries, library account queries, book retrieval and help manage our learning spaces, ensuring a positive and inclusive library experience for everyone. About you We are looking for an enthusiastic and confident individual with a passion for delivering exceptional customer service, who can deal with multiple enquiries at our busy Library Welcome Desk as well as online. You will be proactive, well organised, reliable and a be a great communicator, delivering services with a smile. You will be able to work independently, have good IT skills, and be the main point of contact for any issues that arise. What we can offer In addition to salary, you will receive a yearly incremental pay rise, generous annual leave entitlement of 25 days holiday plus 7 university closure days and 8 bank holidays (pro rata for part time roles), a generous pension, access to world-class leisure facilities on campus, a range of travel schemes, and supportive family friendly benefits including an excellent on-site nursery. How to apply To apply, please upload a CV and covering letter along with your application to the University website. You will also be asked some brief questions to help us understand your suitability for the role. For more information or an informal conversation, please contact Sally Hoadley (Library Experience Lead) s.hoadley Interview Date: Friday 15th May Further details Job Description

Adecco are currently recruiting for a Customer Support Advisor for our client based in Newbury. Key Responsibilities Managing inbound and outbound customer calls Responding to customer emails and support enquiries Liaising with mobile network providers to resolve issues Supporting the sales team with product-related queries Completing product investigations where required Creating, updating, and following up on support tickets You will be required to give customers Technical advice and support (Full training will be provided) Skills & Qualifications Strong written and verbal communication skills Ability to adapt and learn quickly Confident PC skills, including use of Word, Excel, and email Good organisational and time management skills Details: Monday-Friday Office based with ability to work from home 2 days a week after probation. Free parking on site Fantastic benefits offered Potential to earn extra with a structured plan and support from your managers Apply now! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Are you fluent in Danish AND either Norwegian, Swedish OR Finnish? Are you available for a new position at short-notice? We are looking for a Nordic Customer Service Advisor to join a Global company based in Watford. This is a brand-new opportunity within a well-established business. If you have previously been in process for a similar role in Watford then please still apply as this position is not the same! You MUST be fluent in Danish for this position alongside being able to speak and write in either Norwegian, Swedish or Finnish. Monday to Friday, Hybrid working (Monday & Thursday as the office days). Working Hours: 08:30 - 17:00 (Watford office) 07:00 - 15:30 (homeworking). This is an ongoing temporary position, estimated to last between 6 and 12 months. Their office has strong public transport links and free on-site parking, making it convenient for all commuters. Main duties to include: Provide support to customers and stakeholders Answering inbound enquiries via both telephone and email Manage a shared inbox Process customer orders Provide updates on stock price and availability Work in partnership with customers and stakeholders to resolve issues Run daily and weekly reports on stock and order to delivery speeds Candidate requirements: Must be fluent in Danish AND either Norwegian, Swedish or Finnish Strong communication skills Excellent relationship building skills Professional and adaptable Commutable distance to Watford and hold UK Rights to Work Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

This role has a starting salary of 47,142 per annum, based on a 36 hour working week . This is a fixed term contract until 31/03/2027 , with the possibility of extension subject to ongoing Made Smarter Adoption funding into 2027/28 and beyond. This is a unique opportunity to shape Surrey's economy and the wider South East region . Join our dedicated Economy and Growth Team and make a meaningful impact on businesses and residents. If you're an organised, proactive, and detail driven professional who enjoys supporting high quality programme delivery, we encourage you to apply. This role will work remotely, with occasional travel across the South East region to support programme activity and stakeholder engagement. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependants leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub with a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role Surrey County Council is seeking a motivated and detail oriented Technology Adoption Support Advisor to support the delivery of the Made Smarter South East programme. This role is essential in ensuring that SME manufacturers receive a high quality, well coordinated service as they explore and adopt Industrial Digital Technologies (IDTs). Working closely with the Technology Adoption Specialists (TASs), you will provide research, analysis, early diagnostic support, and operational assistance across the programme. You will help maintain a strong delivery pipeline, support grant processing, and contribute to accurate reporting and stakeholder engagement. This is an excellent opportunity for someone who enjoys research, organisation, and supporting others to deliver impactful work. Work Context Made Smarter South East supports SME manufacturers to adopt digital technologies, improve productivity, and develop future talent. The programme involves multiple delivery partners, universities, and business support organisations, and operates across a large geographic area. The Technology Adoption Support Advisor plays a key supporting role within the Technology Adoption workstream. While TASs lead SME engagements, assessments, and advisory work, the postholder provides essential research, preparation, and follow-up support. This includes gathering information on technologies, suppliers, and best practices; preparing assessment materials; supporting documentation and reporting; and contributing to events and workshops. Working closely with the TAS team and reporting to the Operations and Delivery Manager, the postholder will gain exposure to digital technologies, manufacturing processes, and advisory practices. As part of Surrey County Council's Economy & Growth team, the Technology Adoption Support Advisor collaborates horizontally with colleagues across the wider team, supporting others, identifying opportunities, and contributing to shared outcomes. Key Outputs Carry out research and create insight for the TAS team to use when working with the SME manufacturing community Support development of the delivery pipeline to meet all KPIs Carry out early diagnostic checks to help TASs guide and support SMEs from the start of the process Support the processing of all grant applications Support all members of the Made Smarter team to achieve KPIs Support stakeholder engagement activities as required Provide timely and accurate reporting Your Application To be considered for shortlisting, your application must clearly evidence the following skills, experience, and align with our behaviours: Strong interest in digital technologies, manufacturing, innovation, or business improvement Good research and analytical skills, with the ability to summarise information clearly Strong organisational skills with the ability to manage multiple tasks and maintain accurate records Ability to work collaboratively as part of a team and build positive working relationships Competent with digital tools, including spreadsheets, CRM systems, or similar platforms To apply, we request that you submit a CV and you will be asked the following questions: Please describe your experience conducting research or analysis and how you have used insight to support programme delivery or decision making. Outline your experience supporting operational processes, workflows, or customer engagement activities in a fast-paced environment. Give an example of how you have ensured accuracy, organisation, and attention to detail in your work. Describe a situation where you supported colleagues or stakeholders to achieve shared outcomes. Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. The job advert closes at 23:59 on 04/04/2025, with interviews taking place in person at Woodhatch Place, Reigate, between 8th April and 17th April 2026. We look forward to receiving your application - please click the apply online button below to submit.

Customer Operations Advisor A local authority is recruiting a Customer Operations Adviser to deliver high-quality, customer-focused services. You will handle enquiries across multiple channels, aiming to resolve issues at first contact while supporting a wide range of administrative processes. Key Responsibilities Deliver excellent customer service across phone, email and other channels Resolve enquiries at first point of contact wherever possible Process administrative tasks, including work with financial and legislative implications Provide accurate advice to benefits customers to support timely claims Maintain accurate records using internal systems Work with internal teams and partners to resolve customer issues Support vulnerable customers where required Contribute to service improvements and work flexibly within the team Requirements Essential GCSEs or equivalent Experience in telephone-based customer service Experience working in a fast-paced environment Strong communication and problem-solving skills Good IT skills and accurate data entry Ability to work independently and meet deadlines Desirable Customer service training or qualification Administrative experience Basic financial knowledge Additional Information Basic DBS required due to contact with vulnerable customers 12 week's contract with potential extension Fully office-based

Customer Service Coordinator South Staffordshire Full-time (08 00) Permanent Our client is a well-established manufacturer with a long-standing heritage and a strong workforce nationwide. With a strong focus on sustainability and continuous improvement, they continue to invest in their people, processes and future growth. We re recruiting two Customer Service Coordinators to join a busy and supportive team. This role would suit someone who enjoys working in a fast-paced environment, managing high volumes of orders, and building strong relationships with customers while seeing tasks through from start to finish. Key Responsibilities Managing customer enquiries (pricing, orders, deliveries, samples) via phone and email Processing high volumes of quotations, sales orders and schedules Checking product availability, pricing and delivery details Raising credit notes and resolving invoice queries Maintaining accurate CRM records and following internal processes Liaising with transport and internal teams to ensure smooth delivery Supporting order book management and acknowledgements Assisting with soft sales and promoting stock What We re Looking For Previous customer service or office-based experience Strong attention to detail and confidence working with processes and systems Experience handling high volumes of work/orders Excellent communication skills both verbal and written If you re looking for a stable role with real progression and a great team environment, we d love to hear from you. Apply today!

We're recruiting an experienced Head of Revenues and Benefits to lead a high-performing local authority service, overseeing the full scope of statutory Revenues and Benefits functions including Council Tax, Business Rates, Housing Benefits and income collection. This is a senior leadership role with a strong focus on the Collection Fund, system re-procurement and service transformation. The successful candidate will act as the Council's lead expert on Revenues and Benefits legislation, advising senior leadership and driving performance, compliance and financial stability across a large and complex service. The Role - Lead and manage the Council's Revenues and Benefits service, overseeing c135 staff across multiple teams delivering Council Tax, Business Rates, Housing Benefits and income collection services. - Take strategic responsibility for the Collection Fund, ensuring effective billing, collection and financial control across Council Tax (c£200m) and Business Rates (c£65m). - Oversee the administration and delivery of Housing Benefits (c£100m) and Council Tax Support, ensuring support is targeted to vulnerable residents and statutory requirements are met. - Lead on sundry debt recovery (c£20m), developing and implementing debt strategies to maximise collection and manage recovery processes. - Oversee the administration of discretionary schemes including hardship payments, crisis grants and other financial support mechanisms. - Ensure compliance with all relevant legislation, government policy and regulatory requirements across Revenues and Benefits services. - Act as the Council's lead advisor to senior leadership, including the s151 Officer, on all Revenues and Benefits matters, strategy and performance. - Lead on system re-procurement and digital transformation, ensuring systems support efficient, automated and customer-focused service delivery. - Oversee customer access channels including online, contact centre, face-to-face and correspondence, ensuring a high-quality resident experience. - Manage enforcement activity including recovery processes, court action and bailiff engagement where required. - Lead financial monitoring, forecasting and reporting, supporting budget management, audit requirements and government returns. - Develop and embed performance frameworks to monitor productivity, mitigate risk, prevent fraud and drive continuous service improvement. - Build and maintain strong internal and external partnerships, representing the Council at senior level and driving collaborative working. - Promote a culture of continuous improvement, learning and innovation to enhance service delivery and resident outcomes. - Deputise for senior leadership and contribute to corporate priorities, strategy and cross-council initiatives. Key Requirements - Extensive experience operating at senior level within a Revenues and Benefits service in a local authority or similar environment. - Strong expertise in Council Tax, Business Rates, Housing Benefits and income collection, including Collection Fund management. - Proven experience leading large, multi-disciplinary teams and delivering high-performing services. - Strong understanding of relevant legislation, regulation and government policy relating to Revenues and Benefits. - Experience overseeing or leading system implementation or re-procurement within a Revenues and Benefits environment. - Demonstrable experience improving collection rates, service performance and customer outcomes. - Strong financial acumen with experience managing large budgets, forecasting and audit processes. - Experience managing complex stakeholder relationships, including senior leadership, members and external partners. - Excellent leadership, communication and strategic thinking skills. - Ability to drive service transformation, innovation and continuous improvement. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Revenues and Benefits professionals, Heads of Service and Income specialists looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

East End Community Foundation (EECF) is an innovative, fast-paced and growing grant-making foundation, working with donors and coordinating charitable giving to ensure donations reach those who need it most. The East End of London has experienced exceptional economic growth, but unfortunately the immense wealth and opportunity in places like Canary Wharf and the City continues to sit alongside some of the most deprived parts of the country. Through our grant-making programmes across Tower Hamlets, Hackney, Newham and the City of London we aim to address poverty and tackle inequality. In 2025/26 we distributed over £1.4m in grants, and we intend to increase our grant making year on year to provide greater and longer-term support so we can continue to make a difference to the lives of local people by supporting vital community-based projects. EECF is at the forefront of place-based giving with our Life Chances campaign bringing together stakeholders across voluntary, commercial, and statutory sectors to improve the lives of the most vulnerable in our society children and young people and pensioners. Our Youth Advisory group places decision-making in the hands of local young people, and we aim to increase our participatory grant making over the coming year, engaging a wider group of residents. In 2026, we will be launching new funds supporting women and girls initiatives, young care leavers, and tackling digital inequality. We are looking for a committed individual with knowledge of the local area to join the Grants and Programmes Team. The Grants and Projects administrator plays a pivotal role in supporting the successful distribution of grants to voluntary and community sector groups and our events convening residents, donors and grantholders. The ideal candidate will be highly efficient with experience of working in a busy environment, have excellent customer service and IT skills combined with a proactive, problem-solving approach. No previous grant-making experience is required, and full training in our systems and database will be provided. You will be joining a small, committed team and undertaking a wide variety of tasks. You should be a team player with energy and enthusiasm as well as an understanding and passion for the local community. East End Community Foundation (EECF) is an innovative, fast-paced and growing grant-making foundation, working with donors and coordinating charitable giving to ensure donations reach those who need it most. The East End of London has experienced exceptional economic growth, but unfortunately the immense wealth and opportunity in places like Canary Wharf and the City continues to sit alongside some of the most deprived parts of the country. Through our grant-making programmes across Tower Hamlets, Hackney, Newham and the City of London we aim to address poverty and tackle inequality. In 2025/26 we distributed over £1.4m in grants, and we intend to increase our grant making year on year to provide greater and longer-term support so we can continue to make a difference to the lives of local people by supporting vital community-based projects. EECF is at the forefront of place-based giving with our Life Chances campaign bringing together stakeholders across voluntary, commercial, and statutory sectors to improve the lives of the most vulnerable in our society children and young people and pensioners. Our Youth Advisory group places decision-making in the hands of local young people, and we aim to increase our participatory grant making over the coming year, engaging a wider group of residents. In 2026, we will be launching new funds supporting women and girls initiatives, young care leavers, and tackling digital inequality. We are looking for a committed individual with knowledge of the local area to join the Grants and Programmes Team. The Grants and Projects administrator plays a pivotal role in supporting the successful distribution of grants to voluntary and community sector groups and our events convening residents, donors and grantholders. The ideal candidate will be highly efficient with experience of working in a busy environment, have excellent customer service and IT skills combined with a proactive, problem-solving approach. No previous grant-making experience is required, and full training in our systems and database will be provided. You will be joining a small, committed team and undertaking a wide variety of tasks. You should be a team player with energy and enthusiasm as well as an understanding and passion for the local community.

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough. We are seeking Hungarian-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent position. Hours: 40 per week, between 7am 7pm (must be flexible with shift rotation and occasional weekends) Pay: £14.22 What s on offer: Competitive pay Overtime available (time and half) Full training provided Weekly pay Opportunity to progress within a growing IT team Duties include: Providing first-line IT support to external clients, resolving queries efficiently and professionally Logging, tracking, and updating support tickets accurately in the system Troubleshooting hardware, software, and network issues, escalating where necessary Guiding clients through step-by-step solutions over the phone or via email Maintaining clear documentation of common issues and solutions to support team knowledge Supporting the team with general IT tasks and contributing to ongoing process improvements Ensuring high levels of customer satisfaction and building strong relationships with clients Who we re looking for: Fluent in English and Hungarian written and verbal Strong customer service skills Previous call centre experience beneficial but not essential Organised and methodical in approach to work Previous experience in IT support is beneficial but not essential If you are the candidate we are looking for then please apply today or call (phone number removed) for more information INDPB

Customer Service Advisors - Redhill 13.30 per hour 3 Month Contract Monday - Friday, 9am - 5pm Are you passionate about providing excellent customer service? We're looking for 4 enthusiastic and reliable Customer Service Advisors to join a friendly team in Redhill, on a 3 month contract. What you'll do: Handle customer enquiries via phone, email, and chat in a professional and friendly manner Resolve issues efficiently while maintaining high customer satisfaction Accurately update customer records and manage data in internal systems Work collaboratively with team members and other departments What we're looking for: Strong communication and problem solving skills A proactive and customer focused attitude Ability to work in a fast-paced environment Previous customer service experience is a plus, but not essential What's on offer: 13.30 per hour, paid weekly Full training provided Supportive team environment Central Redhill location, easily accessible by public transport Contract: 3 months, with potential for extension Hours: Full-time, Monday to Friday If you enjoy helping people and want to gain valuable experience in a dynamic role, we'd love to hear from you. Refer a friend and earn up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

Who we are GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world s largest industries for companies, government organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join GlobalData? GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The role With our global headquarters in London, this role offers the opportunity to work in our central finance function based out of Hull. The role reports to the Group s Head of Tax and Treasury and is ideal for someone looking for a new challenge with an international remit. The role offers a flexible working pattern (with the ability to partially work from home) and part time applicants will be considered. What you ll be doing Overseeing external UK VAT compliance, including reviewing the Group s quarterly VAT returns Evaluating the Group s recent transition to Making Tax Digital for VAT and identifying efficiencies in the VAT return preparation process Overseeing global indirect tax compliance through liaison with internal stakeholders and external advisors Responding to operational tax queries from both internal and external stakeholders Continually monitoring developments with respect to indirect tax rules and overseeing any required changes to the Group s billing systems to maintain compliance Ownership of the Group s indirect tax balance sheet reconciliations including development of overall process Reviewing and testing the Group s VAT control environment as part of a process of continuous improvement Providing tax support for M&A related activities and project work as required Acting as a key liaison with external auditors for indirect tax matters The role also offers the opportunity to continually develop as a tax professional through supporting the Group s Head of Tax in other areas of taxation. What we re looking for CTA or ACA qualified Strong stakeholder management skills Desire to develop tax skillset though autonomous research Ability to respond positively to changing business issues A motivated, tenacious, and driven attitude with the ability to suggest and implement process improvements Ability to work to tight deadlines and complete work to a high standard under pressure In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Role: Customer Retentions Advisor Location: Altrincham (hybrid working 2/3 days per week in office) Hours: Mon-Fri between 8am-6pm & Sat 9am-5.30pm Salary: 25,000 + bonus + great benefits This is an exciting opportunity for an experienced Customer Retentions Advisor to join my client on a permanent basis as their team is growing. Hybrid working at their Altrincham office. Do you have proven experience in a customer-facing, sales or retention role? Can you handle high volumes of inbound/outbound calls? Have you proactively contacted existing customers to ensure continuing customer satisfaction? The Role of a Customer Retentions Advisor Handle Objections: Engage with customers considering cancellation, identifying their concerns, and offering tailored solutions to retain their business. Negotiate & Re-sell: Confidently negotiate contracts and pricing to maximize value for both the customer and the company. Relationship Management: Proactively contact existing customers to ensure satisfaction and increase loyalty. Target Driven: Achieve and exceed individual and team retention targets. Data Management: Accurately update CRM systems with feedback, call outcomes, and future-dated leads. What We Are Looking For Experience: Proven experience in a customer-facing, sales, or retention for the Customer Retentions Advisor role. Skills: Strong negotiation and communication skills with the ability to empathize and build rapport. Mindset: Resilient, target-driven, and proactive, with a solutions-oriented approach to problem-solving. Technical Skills: Proficient with CRM systems and MS Office. Key Requirements of the Customer Retentions Advisor High-Volume Calls: Experience handling high volumes of inbound/outbound calls. Proactive Retention: Focusing on identifying at-risk customers early. Compliance & Quality Assurance: Experience working within regulated environments Hybrid Working: This role offer hybrid working. Targets: Emphasis on hitting KPIs for revenue protection. Please follow the link to apply for this Customer Retentions role based in Altrincham. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

About Us Since 2014, 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office. Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid : Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in English and Turkish . RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. What You'll Do: Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Turkish and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. Represent and represent the culture in every interaction. What You'll Bring: Previous customer service experience, ideally in a contact centre environment. Fluent in English and Turkish (written and verbal). Strong communication and problem-solving skills, with resilience under pressure. Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment. Travel & Tourism industry experience - desirable but not essential Why You'll Love Working Here: 33 days annual leave (including bank holidays) 3 extra days for parents/guardians, plus long service leave after 10+ years $600 USD in Trip Coins annually to spend on your next adventure Monthly bonuses & $450 USD refer-a-friend scheme Health cash back plan for dental, optical, physiotherapy, massages & more Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities Birthday & service anniversary celebrations with gift cards and cake Regular team events, social activities, and recognition programmes. Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats! Culture At our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities our our official Careers Page! Have a good trip, and see you soon!

We are seeking a dedicated and professional Customer Service Advisor to join our dynamic team. This role offers an excellent opportunity to develop your skills, providing vital support to our clients and ensuring a high standard of service delivery. The ideal candidate will possess strong communication skills, be customer-focused, and comfortable working in a fast-paced environment. Previous experience within Customer Service will be advantageous. Duties Respond promptly and effectively to customer enquiries via phone, email and mobile. Provide accurate information regarding our services, ensuring customer needs are fully understood. Utilise our CRM system to log interactions, update customer records, and track service requests efficiently. Analyse customer data to identify trends or issues, contributing to continuous service improvement. Collaborate with internal teams to resolve complex queries and escalate issues when necessary. Maintain a professional and courteous demeanour at all times, fostering positive relationships with clients. Experience Proven experience in a customer service role Familiarity with Customer Relationship Management (CRM) systems. Strong communication skills, both written and verbal, with the ability to explain complex information clearly. Analytical skills to interpret data and identify actionable insights. Ability to work effectively under pressure whilst maintaining attention to detail.

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Restart Scheme - Employment Advisor Location: Margate Salary: £24,500-£26,500 depending on experience Vacancy Type: Permanent About the Role We are seeking a passionate and driven individual to coach and prepare learners, job seekers, clients, and individuals (including those from challenging backgrounds such as ex-offenders or NEET participants) for the world of work. This role focuses on supporting individuals into sustainable employment, apprenticeships, and meaningful career pathways. You will deliver high-quality, end-to-end employability support, including information, advice, and guidance aligned with recognised frameworks such as the Matrix and Gatsby Standards. From initial onboarding and assessment through to job placement and in-work support, you will play a key role in transforming lives and improving career outcomes. The role involves both one-to-one and group coaching, helping individuals build confidence, resilience, and the skills required to succeed. You will support learners with CV writing, job applications, interview preparation, and job searching using relevant digital tools and platforms. You will work closely with employers, colleagues, and external partners to identify opportunities, match candidates to roles, and ensure successful progression into employment or apprenticeships. Maintaining strong relationships and delivering excellent customer service will be central to your success. In addition, you will manage a caseload effectively, maintain accurate records using case management systems, meet performance targets and KPIs, and ensure full compliance with safeguarding, health and safety, and contractual requirements. About You You are an enthusiastic, motivated, and empathetic individual with a genuine passion for helping others succeed. You have experience delivering high-quality employability support, including CV writing, job search, and interview preparation, particularly for individuals facing barriers to employment. You are confident in coaching both individuals and groups, with the ability to inspire, motivate, and build self-confidence in others. You understand how to identify a person s strengths and align them with suitable job or apprenticeship opportunities, using a strengths-based approach. You have experience engaging with employers, arranging interviews, and gathering feedback to improve outcomes for learners. You are skilled in supporting individuals into employment and ensuring they sustain their roles through ongoing engagement and support. Ideally, you have knowledge of the social enterprise sector and an understanding of offender services or substance misuse/recovery environments. You are highly organised, able to manage a busy caseload, prioritise effectively, and meet deadlines. You are comfortable using ICT systems and digital tools, and you produce accurate, high-quality reports. With excellent communication and interpersonal skills, you build trust easily, put people at ease, and maintain a positive, can-do attitude. You are persuasive, persistent, patient, and able to perform well under pressure while maintaining professionalism at all times. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.