Sales Support Executive

Our client specialises in high-performance LED lighting solutions for industrial and commercial environments. Alongside supplying premium lighting products, the company delivers a full range of services including lighting audits, design and complete end-to-end project management. They work with end users, installers and selected wholesalers to deliver efficient, sustainable lighting solutions.

Role Overview

The company are seeking a highly organised and detail-oriented Sales Support Executive to provide essential administrative, operations and coordination support to their commercial team. This role is focused on ensuring the smooth running of processes behind the scenes, helping projects progress efficiently and supporting excellent customer service throughout the customer journey.

Key Responsibilities

• Provide day-to-day administrative support to the sales and projects team
• Prepare quotations, proposals, and documentation based on provided information
• Process orders and ensure accurate entry of data into internal systems
• Act as a point of contact for customer enquiries relating to orders, products, and updates
• Coordinate internally with design, operations, and project teams
• Track project progress and help ensure key milestones are met
• Maintain and update CRM systems and customer records
• Support reporting and general office administration as required

Key Skills & Experience

• Previous experience in an administrative, sales support or customer service role
• Strong attention to detail and organisational skills
• Excellent communication skills
• Ability to manage multiple tasks and work to deadlines
• Comfortable using CRM systems and Microsoft Office
• A methodical, team-focused approach

Desirable (but not essential)

• Experience working in a technical, construction or product-based environment

• Familiarity with project coordination or order processing

What they Offer

• A stable, structured role within a growing business
• Exposure to innovative, sustainability-focused projects
• Supportive team environment

• Competitive salary plus company group bonuses