Lead role, responsible for end-to-end administration, governance & integrity of commercial real estate lease portfolio across UK & Ireland (300+ sites). Central ownership of all critical Real Estate data; Leases, salient portfolio dates, occupancy cost administration etc working closely internally with Real Estate Development, Finance and Legal teams as well as 3rd parties, ensuring accuracy, strategic control and effective estate management. Client Details Our client is a dual-listed (New York & London) market-leading food & beverage operator with significant Real Estate portfolio in the UK & Ireland. They pride themselves on a culture of open communication, help and supportive work between all departments and the ability for their employees to explore different functions across long careers - people frequently stay for 10-20 years+. The business encourages "best use of time", with working patterns split 3:2 office / home, to ensure people have the right amount of collaboration with colleagues as well as time for detailed focus. Description Own and oversee lease data within the global lease accounting system (e.g. TRIRIGA), ensuring accuracy, completeness, and alignment with legal documentation and business requirements. Partner with Global Centres of Excellence to align data standards, system enhancements, and process improvements. Maintain robust data governance, version control, and audit readiness across all lease records. Act as the subject-matter expert for lease administration governance, standards, and best practice. Support internal SOX and external audit information requests. Oversee the administration of rent, service charge, insurance, and other occupancy-related costs. Work closely with Finance on invoicing, reconciliations, payment schedules, contractual obligations, and vendor maintenance. Provide lease administration input into financial reporting and audit processes. Deliver clear, accurate reporting on lease status, costs, and critical dates for Estates and Finance stakeholders. Identify data gaps, risks, and process inefficiencies, driving continuous improvement initiatives. Support lease administration system development, enhancements, and user guidance. Lead the harmonisation of data inputs, systems, and reporting across the Development team. Provide actionable insights on new site planning and key estate and construction metrics across the UK & Ireland. Lead a small team to develop dashboards and reporting tools (e.g. Power BI) to enable real-time decision-making across Acquisitions, Estates, and Construction. Analyse store-level performance, footfall, and demographic data to support estate optimisation. Team Leadership Manage and develop a team of lease administrators, fostering a culture of curiosity, innovation, and continuous improvement. Promote best practice in data analysis and storytelling across the wider Property & Development team. Profile The successful UK Lead for Real Estate Lease Admin & Data Science should have: Proven experience in commercial lease administration across a large, multi-site property portfolio. Strong understanding of commercial leases and occupancy costs. Demonstrable track-record in Real Estate data collection & analysis, Data Visualisation as well as clear reporting to facilitate achieving strategic property goals. Experience partnering with Finance on invoicing, reconciliations, and vendor management. Highly organised, high attention to detail with a strong data governance and control mindset. Advanced skills in SQL, Excel, and data visualisation tools (e.g. Power BI, Tableau). Strong stakeholder management and communication skills. Ideally experience within a corporate occupier, a national retail / leisure estate - OR - Real Estate Consultancy background working on corporate occupier accounts across large portfolios of leased assets. Knowledge of UK & Ireland lease structures and market practice. Experience managing outsourced partners and service providers. Job Offer Competitive salary, Hybrid working, excellent add-ons / package benefits
Apr 30, 2026
Full time
Lead role, responsible for end-to-end administration, governance & integrity of commercial real estate lease portfolio across UK & Ireland (300+ sites). Central ownership of all critical Real Estate data; Leases, salient portfolio dates, occupancy cost administration etc working closely internally with Real Estate Development, Finance and Legal teams as well as 3rd parties, ensuring accuracy, strategic control and effective estate management. Client Details Our client is a dual-listed (New York & London) market-leading food & beverage operator with significant Real Estate portfolio in the UK & Ireland. They pride themselves on a culture of open communication, help and supportive work between all departments and the ability for their employees to explore different functions across long careers - people frequently stay for 10-20 years+. The business encourages "best use of time", with working patterns split 3:2 office / home, to ensure people have the right amount of collaboration with colleagues as well as time for detailed focus. Description Own and oversee lease data within the global lease accounting system (e.g. TRIRIGA), ensuring accuracy, completeness, and alignment with legal documentation and business requirements. Partner with Global Centres of Excellence to align data standards, system enhancements, and process improvements. Maintain robust data governance, version control, and audit readiness across all lease records. Act as the subject-matter expert for lease administration governance, standards, and best practice. Support internal SOX and external audit information requests. Oversee the administration of rent, service charge, insurance, and other occupancy-related costs. Work closely with Finance on invoicing, reconciliations, payment schedules, contractual obligations, and vendor maintenance. Provide lease administration input into financial reporting and audit processes. Deliver clear, accurate reporting on lease status, costs, and critical dates for Estates and Finance stakeholders. Identify data gaps, risks, and process inefficiencies, driving continuous improvement initiatives. Support lease administration system development, enhancements, and user guidance. Lead the harmonisation of data inputs, systems, and reporting across the Development team. Provide actionable insights on new site planning and key estate and construction metrics across the UK & Ireland. Lead a small team to develop dashboards and reporting tools (e.g. Power BI) to enable real-time decision-making across Acquisitions, Estates, and Construction. Analyse store-level performance, footfall, and demographic data to support estate optimisation. Team Leadership Manage and develop a team of lease administrators, fostering a culture of curiosity, innovation, and continuous improvement. Promote best practice in data analysis and storytelling across the wider Property & Development team. Profile The successful UK Lead for Real Estate Lease Admin & Data Science should have: Proven experience in commercial lease administration across a large, multi-site property portfolio. Strong understanding of commercial leases and occupancy costs. Demonstrable track-record in Real Estate data collection & analysis, Data Visualisation as well as clear reporting to facilitate achieving strategic property goals. Experience partnering with Finance on invoicing, reconciliations, and vendor management. Highly organised, high attention to detail with a strong data governance and control mindset. Advanced skills in SQL, Excel, and data visualisation tools (e.g. Power BI, Tableau). Strong stakeholder management and communication skills. Ideally experience within a corporate occupier, a national retail / leisure estate - OR - Real Estate Consultancy background working on corporate occupier accounts across large portfolios of leased assets. Knowledge of UK & Ireland lease structures and market practice. Experience managing outsourced partners and service providers. Job Offer Competitive salary, Hybrid working, excellent add-ons / package benefits
Job Description About the Role As a Quality Engineer at ISE Great Yarmouth, you will use your technical quality knowledge and manufacturing experience to provide guidance and direction to local management, the wider business, and relevant stakeholders. You will play a key role in maintaining and developing the local and global Quality Management System (QMS), planning and conducting internal audits to applicable standards/specifications (including ISO 9001 and API) and supporting supplier quality activities where required. You will own and drive NCR and CAPA processes, lead effective root-cause investigations, and help embed continuous improvement across aftermarket and operational processes. You will also be responsible for final QA inspection release in line with the production schedule, and for managing interfaces with customers and third-party bodies during audits, inspections, and certification activities. About the Company NOV is a leading provider of technology, equipment, and services to the global oil and gas industry, supporting customers' drilling, completion, and production needs. What We Offer A high-impact quality role with site-level visibility and influence across operations and product lines Broad exposure to ISO 9001, API, ISO 17025, and CE/DNV/EN/ISO regulatory and certification frameworks Direct involvement with customer and third party inspections/audits and certification release activities A strong continuous improvement agenda (NCR/CAPA effectiveness, structured problem solving, audit actions) Collaboration within a regional and global QA network (including remote audits and cross-site support) Opportunity to deputise for the Regional QA Manager when authorised and required Key Responsibilities Deliver final QA release for aftermarket and product lines in line with the production schedule, including release under applicable third - party framework agreements and customer/QMS requirements. Plan, conduct and report internal audits (and supplier audits where required); track actions to closure in line with applicable standards (e.g., ISO 9001 / API) and NOV processes. Own and drive NCR & CAPA end-to-end: ensure timely investigation, structured root-cause analysis, action implementation, and effectiveness verification prior to closure. Maintain and continuously improve the QMS: review, revise, approve and publish controlled documentation; support departmental managers/cell leaders in meeting QMS responsibilities. Act as the main QA approver for supplier onboarding and re-evaluations; conduct/assist with on-site and remote vendor audits and provide guidance on quality/technical requirements. Support Aftermarket, Operations and Product Lines in managing customer and third - party audits/inspections; host visits, ensure readiness, and drive post-audit actions. Support preparation and approval of service quality plans and customer-specific quality plans where required; support CAPA processing and investigations arising from SQEs as needed. Support contract reviews to ensure compliance with NOV policies/requirements; lead and report management reviews in line with NOV global processes. Ensure compliance with all applicable statutory, regulatory, HSE, environmental, data control and housekeeping requirements; attend production meetings to align QA priorities and constraints. Contribute to the regional/global QA framework (remote audits, project support); deputise for the Regional QA Manager where authorised; manage priorities to meet deadlines and travel as required. Qualifications & Skills Essential Educated to a good standard of high school education (or equivalent) and able to read and interpret engineering drawings/technical documentation. Qualified Internal Auditor to ISO 9001. Extensive experience of ISO 9001 / API and QMS management and development. Working experience of CE / DNV / EN / ISO requirements, including lifting regulatory requirements for certification and marking. Experience in a fabrication and precision machining manufacturing environment. Experience of QA and certification within precision manufacturing and oil & gas environment. Extensive knowledge of quality and root cause analysis tools (Pareto, Cause & Effect, 5 Why, 8D, etc.). Knowledge and understanding of EN 10204 / ISO 10474. Strong computer literacy with excellent command of Microsoft Excel, Word and Outlook; methodical, organised, high attention to detail. Desirable: Degree in Quality or a relevant engineering discipline (or equivalent practical experience) ISO 9001 Lead Auditor qualification Extensive knowledge of ISO 17025. Familiarity with NORSOK certification requirements Experience with document control and document management processes/systems Hands-on inspection experience, including manual measurement and CMM methodologies Exposure to Lean manufacturing and continuous improvement principles/tools People leadership experience (e.g., coaching, supervising, developing others) Exposure to the wireline sector within the oil & gas industry Working knowledge of NDE techniques, processes, and related requirements Experience preparing, reviewing, or using risk assessments and COSHH documentation Soft Skills: Outgoing, communicative, and diplomatic approach; able to engage with people at all levels Proactive and solutions-oriented, with strong ownership and follow-through Comfortable influencing stakeholders and maintaining standards under audit/inspection pressure Highly organised, able to prioritise workload and meet deadlines Why Join Us? Join our global team and contribute to a culture that values safety, quality, and continuous improvement. You will work with experienced professionals, gain exposure to international standards and certification schemes, and have the opportunity to make a measurable impact on compliance and product quality outcomes. Join our Global Family At NOV, we are committed to supporting your personal, financial, and professional wellbeing. Our comprehensive benefits package includes: Health & Wellbeing Private Medical Insurance Employee Assistance Programme (EAP) Finance & Protection Pension Plan Income Protection Life Assurance Personal Accident Coverage Flexible Benefits (via salary sacrifice options for you and your family) Dental Insurance Healthcare Cash Plan Partner Life Assurance Critical Illness Cover Retail Vouchers Gym Membership Cycle to Work Scheme About Us Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success. We Power the Industry that Powers the World Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future. Global Family We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget. About the Team Corporate Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise. We are structured to provide guidance and service above all to all our business operations.
Apr 30, 2026
Full time
Job Description About the Role As a Quality Engineer at ISE Great Yarmouth, you will use your technical quality knowledge and manufacturing experience to provide guidance and direction to local management, the wider business, and relevant stakeholders. You will play a key role in maintaining and developing the local and global Quality Management System (QMS), planning and conducting internal audits to applicable standards/specifications (including ISO 9001 and API) and supporting supplier quality activities where required. You will own and drive NCR and CAPA processes, lead effective root-cause investigations, and help embed continuous improvement across aftermarket and operational processes. You will also be responsible for final QA inspection release in line with the production schedule, and for managing interfaces with customers and third-party bodies during audits, inspections, and certification activities. About the Company NOV is a leading provider of technology, equipment, and services to the global oil and gas industry, supporting customers' drilling, completion, and production needs. What We Offer A high-impact quality role with site-level visibility and influence across operations and product lines Broad exposure to ISO 9001, API, ISO 17025, and CE/DNV/EN/ISO regulatory and certification frameworks Direct involvement with customer and third party inspections/audits and certification release activities A strong continuous improvement agenda (NCR/CAPA effectiveness, structured problem solving, audit actions) Collaboration within a regional and global QA network (including remote audits and cross-site support) Opportunity to deputise for the Regional QA Manager when authorised and required Key Responsibilities Deliver final QA release for aftermarket and product lines in line with the production schedule, including release under applicable third - party framework agreements and customer/QMS requirements. Plan, conduct and report internal audits (and supplier audits where required); track actions to closure in line with applicable standards (e.g., ISO 9001 / API) and NOV processes. Own and drive NCR & CAPA end-to-end: ensure timely investigation, structured root-cause analysis, action implementation, and effectiveness verification prior to closure. Maintain and continuously improve the QMS: review, revise, approve and publish controlled documentation; support departmental managers/cell leaders in meeting QMS responsibilities. Act as the main QA approver for supplier onboarding and re-evaluations; conduct/assist with on-site and remote vendor audits and provide guidance on quality/technical requirements. Support Aftermarket, Operations and Product Lines in managing customer and third - party audits/inspections; host visits, ensure readiness, and drive post-audit actions. Support preparation and approval of service quality plans and customer-specific quality plans where required; support CAPA processing and investigations arising from SQEs as needed. Support contract reviews to ensure compliance with NOV policies/requirements; lead and report management reviews in line with NOV global processes. Ensure compliance with all applicable statutory, regulatory, HSE, environmental, data control and housekeeping requirements; attend production meetings to align QA priorities and constraints. Contribute to the regional/global QA framework (remote audits, project support); deputise for the Regional QA Manager where authorised; manage priorities to meet deadlines and travel as required. Qualifications & Skills Essential Educated to a good standard of high school education (or equivalent) and able to read and interpret engineering drawings/technical documentation. Qualified Internal Auditor to ISO 9001. Extensive experience of ISO 9001 / API and QMS management and development. Working experience of CE / DNV / EN / ISO requirements, including lifting regulatory requirements for certification and marking. Experience in a fabrication and precision machining manufacturing environment. Experience of QA and certification within precision manufacturing and oil & gas environment. Extensive knowledge of quality and root cause analysis tools (Pareto, Cause & Effect, 5 Why, 8D, etc.). Knowledge and understanding of EN 10204 / ISO 10474. Strong computer literacy with excellent command of Microsoft Excel, Word and Outlook; methodical, organised, high attention to detail. Desirable: Degree in Quality or a relevant engineering discipline (or equivalent practical experience) ISO 9001 Lead Auditor qualification Extensive knowledge of ISO 17025. Familiarity with NORSOK certification requirements Experience with document control and document management processes/systems Hands-on inspection experience, including manual measurement and CMM methodologies Exposure to Lean manufacturing and continuous improvement principles/tools People leadership experience (e.g., coaching, supervising, developing others) Exposure to the wireline sector within the oil & gas industry Working knowledge of NDE techniques, processes, and related requirements Experience preparing, reviewing, or using risk assessments and COSHH documentation Soft Skills: Outgoing, communicative, and diplomatic approach; able to engage with people at all levels Proactive and solutions-oriented, with strong ownership and follow-through Comfortable influencing stakeholders and maintaining standards under audit/inspection pressure Highly organised, able to prioritise workload and meet deadlines Why Join Us? Join our global team and contribute to a culture that values safety, quality, and continuous improvement. You will work with experienced professionals, gain exposure to international standards and certification schemes, and have the opportunity to make a measurable impact on compliance and product quality outcomes. Join our Global Family At NOV, we are committed to supporting your personal, financial, and professional wellbeing. Our comprehensive benefits package includes: Health & Wellbeing Private Medical Insurance Employee Assistance Programme (EAP) Finance & Protection Pension Plan Income Protection Life Assurance Personal Accident Coverage Flexible Benefits (via salary sacrifice options for you and your family) Dental Insurance Healthcare Cash Plan Partner Life Assurance Critical Illness Cover Retail Vouchers Gym Membership Cycle to Work Scheme About Us Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success. We Power the Industry that Powers the World Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future. Global Family We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget. About the Team Corporate Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise. We are structured to provide guidance and service above all to all our business operations.
JOB TITLE: HR Manager JOB TYPE: Full-time Permanent Salary: Up to 60,000 p.a. ABOUT THE ROLE We are seeking an experienced and proactive HR Manager to lead and deliver a comprehensive HR service across this organisation. This role is responsible for ensuring the effective coordination and implementation of HR processes, policies, and procedures, while supporting business strategy and driving a high-performance, people-focused culture. The HR Manager will act as a key advisor to senior leadership, ensuring compliance with employment legislation and best practice while continuously improving HR operations and employee engagement. KEY RESPONSIBILITIES HR Leadership & Strategy Provide expert HR guidance and support to managers and senior stakeholders Contribute to the development and implementation of HR strategy aligned with business objectives Lead organisational change initiatives and promote a positive workplace culture Coach managers to improve leadership capability and people management skills Drive employee engagement initiatives and internal communication forums Team Management Lead and develop the HR team, ensuring effective delivery of HR services across the business Set objectives, monitor performance, and support continuous professional development Delegate workload appropriately and ensure high standards of service delivery Recruitment & Talent Acquisition Support and advise on recruitment needs across all levels of the organisation Work with external recruitment partners where required Oversee recruitment activity and ensure efficient, high-quality hiring processes Systems & HR Operations Oversee HR systems including HRIS, learning platforms, and time & attendance systems Liaise with system providers and internal IT teams to ensure optimal functionality and development Learning & Development Identify training needs and support the design and delivery of development programmes Promote succession planning and continuous employee development Compensation & Benefits Support payroll processes and employee benefits administration Benchmark compensation and benefits to ensure competitiveness within the market Policy, Compliance & General HR Maintain and update HR policies and procedures in line with legislation Ensure full compliance with employment law and HR best practice Manage employee relations issues, including disciplinary, grievance, and tribunal cases Oversee occupational health and workplace wellbeing processes Support health, safety, and environmental compliance as required Manage performance appraisal systems to drive high performance ABOUT YOU Proven experience in a senior HR role covering the full HR generalist remit Strong knowledge of UK employment law and practical application in the workplace Experience developing and implementing HR strategy and driving organisational change CIPD qualified or equivalent (or working towards) Strong leadership and team management skills Excellent communication and interpersonal skills with the ability to influence at all levels Strong analytical, planning, and problem-solving abilities Experience with HR systems (HRIS, LMS, T&A systems) preferred Commercially aware with a pragmatic, business-focused approach High level of integrity and commitment to confidentiality Ability to work under pressure and manage multiple priorities effectively WHAT'S ON OFFER A strategic HR leadership role with real influence across the organisation Opportunity to shape culture, engagement, and people strategy Professional development and career progression opportunities A collaborative and supportive working environment
Apr 30, 2026
Full time
JOB TITLE: HR Manager JOB TYPE: Full-time Permanent Salary: Up to 60,000 p.a. ABOUT THE ROLE We are seeking an experienced and proactive HR Manager to lead and deliver a comprehensive HR service across this organisation. This role is responsible for ensuring the effective coordination and implementation of HR processes, policies, and procedures, while supporting business strategy and driving a high-performance, people-focused culture. The HR Manager will act as a key advisor to senior leadership, ensuring compliance with employment legislation and best practice while continuously improving HR operations and employee engagement. KEY RESPONSIBILITIES HR Leadership & Strategy Provide expert HR guidance and support to managers and senior stakeholders Contribute to the development and implementation of HR strategy aligned with business objectives Lead organisational change initiatives and promote a positive workplace culture Coach managers to improve leadership capability and people management skills Drive employee engagement initiatives and internal communication forums Team Management Lead and develop the HR team, ensuring effective delivery of HR services across the business Set objectives, monitor performance, and support continuous professional development Delegate workload appropriately and ensure high standards of service delivery Recruitment & Talent Acquisition Support and advise on recruitment needs across all levels of the organisation Work with external recruitment partners where required Oversee recruitment activity and ensure efficient, high-quality hiring processes Systems & HR Operations Oversee HR systems including HRIS, learning platforms, and time & attendance systems Liaise with system providers and internal IT teams to ensure optimal functionality and development Learning & Development Identify training needs and support the design and delivery of development programmes Promote succession planning and continuous employee development Compensation & Benefits Support payroll processes and employee benefits administration Benchmark compensation and benefits to ensure competitiveness within the market Policy, Compliance & General HR Maintain and update HR policies and procedures in line with legislation Ensure full compliance with employment law and HR best practice Manage employee relations issues, including disciplinary, grievance, and tribunal cases Oversee occupational health and workplace wellbeing processes Support health, safety, and environmental compliance as required Manage performance appraisal systems to drive high performance ABOUT YOU Proven experience in a senior HR role covering the full HR generalist remit Strong knowledge of UK employment law and practical application in the workplace Experience developing and implementing HR strategy and driving organisational change CIPD qualified or equivalent (or working towards) Strong leadership and team management skills Excellent communication and interpersonal skills with the ability to influence at all levels Strong analytical, planning, and problem-solving abilities Experience with HR systems (HRIS, LMS, T&A systems) preferred Commercially aware with a pragmatic, business-focused approach High level of integrity and commitment to confidentiality Ability to work under pressure and manage multiple priorities effectively WHAT'S ON OFFER A strategic HR leadership role with real influence across the organisation Opportunity to shape culture, engagement, and people strategy Professional development and career progression opportunities A collaborative and supportive working environment
Key Group is one of the most dynamic and forward-thinking businesses in UK financial services. Since 1998, our brands have helped people unlock a better retirement through later life lending solutions. Our mission is simple: to be the UK's leading later life lending group, powered by respected brands and strong adviser relationships. We are looking for a strong Brand and PR Manager to join our B2B Marketing division, to lead brand strategy, narrative development, PR oversight and media engagement for our brands, Air and more2life. This role is hybrid, with flexibility to work remotely and regular office collaboration in Preston. The Senior Brand & PR Manager will This role is responsible for brand campaigns, messaging, earned media strategy, research activation and cross-funnel brand consistency. It works closely with all areas of the B2B Marketing function as well as senior leadership to deliver a unified brand experience. Key Responsibilities Own the brand strategy and narrative for Air and more2life. Lead brand campaigns from insight to execution. Develop and deliver PR strategy, overseeing media relationships. Direct insight-led storytelling and research activation. Collaborate with marketing teams across the funnel to ensure brand consistency. Work with the Learning & Content team to align adviser materials. Provide oversight on PR output delivered by the Copywriter. Manage PR, research and creative agencies. Provide initial issues/crisis comms guidance, escalating to specialist agencies as required. Essential Experience Extensive experience in PR, brand communications and strategic comms. Strong track record securing earned media. Experience leading brand strategy and campaigns end-to-end. Strong stakeholder management, including working with senior leaders. Experience managing agencies. Personal Qualities Editorially sharp, with strong narrative judgement. Skilled at turning research and insight into compelling stories. Creative and commercially minded. Collaborative and confident working with senior stakeholders. Highly organised, hands-on and proactive. Able to thrive in a fast-paced, high-impact environment. Most of all we look for people who display and work around the core values of our business: Ambitious - to break ground to help our customers enjoy a better retirement. Supportive - relationships are key to everything we do. Personal - going above and beyond to offer exceptional service. Integrity - honest, true and transparent in all of our relationships. Responsive - whatever the challenge we'll deliver the right result Expert - experts in our field, our thirst for knowledge never stops. Benefits 25 Days holiday plus bank holidays rising to 28 with service Additional holiday purchase scheme 1 additional day to take on charity work and another to doing anything for your wellbeing 5% Employee & 8% Employer pension contribution Simply Health or AXA Exec (self) Healthcare Life Assurance Hybrid working (office in Preston, with remote flexibility)
Apr 30, 2026
Full time
Key Group is one of the most dynamic and forward-thinking businesses in UK financial services. Since 1998, our brands have helped people unlock a better retirement through later life lending solutions. Our mission is simple: to be the UK's leading later life lending group, powered by respected brands and strong adviser relationships. We are looking for a strong Brand and PR Manager to join our B2B Marketing division, to lead brand strategy, narrative development, PR oversight and media engagement for our brands, Air and more2life. This role is hybrid, with flexibility to work remotely and regular office collaboration in Preston. The Senior Brand & PR Manager will This role is responsible for brand campaigns, messaging, earned media strategy, research activation and cross-funnel brand consistency. It works closely with all areas of the B2B Marketing function as well as senior leadership to deliver a unified brand experience. Key Responsibilities Own the brand strategy and narrative for Air and more2life. Lead brand campaigns from insight to execution. Develop and deliver PR strategy, overseeing media relationships. Direct insight-led storytelling and research activation. Collaborate with marketing teams across the funnel to ensure brand consistency. Work with the Learning & Content team to align adviser materials. Provide oversight on PR output delivered by the Copywriter. Manage PR, research and creative agencies. Provide initial issues/crisis comms guidance, escalating to specialist agencies as required. Essential Experience Extensive experience in PR, brand communications and strategic comms. Strong track record securing earned media. Experience leading brand strategy and campaigns end-to-end. Strong stakeholder management, including working with senior leaders. Experience managing agencies. Personal Qualities Editorially sharp, with strong narrative judgement. Skilled at turning research and insight into compelling stories. Creative and commercially minded. Collaborative and confident working with senior stakeholders. Highly organised, hands-on and proactive. Able to thrive in a fast-paced, high-impact environment. Most of all we look for people who display and work around the core values of our business: Ambitious - to break ground to help our customers enjoy a better retirement. Supportive - relationships are key to everything we do. Personal - going above and beyond to offer exceptional service. Integrity - honest, true and transparent in all of our relationships. Responsive - whatever the challenge we'll deliver the right result Expert - experts in our field, our thirst for knowledge never stops. Benefits 25 Days holiday plus bank holidays rising to 28 with service Additional holiday purchase scheme 1 additional day to take on charity work and another to doing anything for your wellbeing 5% Employee & 8% Employer pension contribution Simply Health or AXA Exec (self) Healthcare Life Assurance Hybrid working (office in Preston, with remote flexibility)
You're ready to take on a role where the quality of your team's delivery shapes the experience of every customer we work with. As our Head of Service Delivery / Commercial Operations Manager / Head of Customer Experience, you'll lead a growing function responsible for the full life cycle of customer jobs - from scheduling, coordination and communication through to reporting, certifications and invoicing. You'll bring structure, clarity and accountability to a fast moving, purpose driven business. BASIC SALARY: £50,000 - £60,000 BENEFITS: Discretionary bonus (annual and circa 5%) Full travel expenses 4% Pension 23.5 Holidays + Birthday Healthcare inc family LOCATION: Bury St Edmunds COMMUTABLE LOCATIONS: Cambridge, Newmarket, Thetford, Ipswich, Norwich, Why read on? A mission that feels meaningful (sustainability) A business growing fast enough to create opportunity, not so fast that it's chaos The chance to build a function your way, with support when you need it JOB DESCRIPTION : Head of Service Delivery, Commercial Operations Manager, Head of Customer Experience - Manufacturing, Sustainability This isn't just about maintaining service - it's about raising the bar across the entire lifecycle of customer work. Building on solid foundations and step into a role with genuine influence. Service delivery sits at the heart of our business, linking engineering, transport, logistics, sales, finance and the customer. You'll work closely with stakeholders across the business, ensuring operational excellence is matched with clear communication and a customerfirst mindset. You'll have the autonomy to create processes that scale and the opportunity to shape a function that will grow significantly as we continue to expand. KEY RESPONSBILITIES: Head of Service Delivery, Commercial Operations Manager, Head of Customer Experience - Manufacturing, Sustainability Working closely with the Group Operations Director, you will: Lead the Service Delivery function, setting the tone for quality, ownership and continuous improvement. Raise the bar, creating consistent, high quality service delivery across all service lines. Drive improvement by embedding scalable processes, KPIs and SLAs to support strong, predictable performance. Shape and grow a team developing people, growing capability and defining what excellent service looks like. Make an impact helping customers achieve sustainability outcomes while improving their end-of-life technology processes. PERSON SPECIFICATION: Head of Service Delivery, Commercial Operations Manager, Head of Customer Experience - Manufacturing, Sustainability You'll be joining at a pivotal moment. Growth is accelerating, and you'll help shape how we scale effectively. To be successful, you'll demonstrate: A proven track record in creating and implementing customer journey process and procedures (most likely within a production/manufacturing environment). Strong service delivery or customer service leadership background. Experience leading, developing and managing teams. Direct experience of structured project management (Prince2 or similar). Strong Excel skills (V Lookup, pivot tables etc) Behaviours : A "one team" mentality with a positive mindset and a cando attitude. Selfaware, open to personal development and coaching others. Approachable, supportive leadership style with strong sense of discipline and accountability. THE COMPANY: Involved and centre at the forefront of the recycling and sustainability world, we are a multi-site business (2 locations) which has gone from strength to strength, our customers include major household names from iconic financial institutions, telecomms to the MOD. We are a dedicated passionate team of c100 focused staff who consistently deliver to our clients' high expectations. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MH18437, Wallace Hind Selection
Apr 30, 2026
Full time
You're ready to take on a role where the quality of your team's delivery shapes the experience of every customer we work with. As our Head of Service Delivery / Commercial Operations Manager / Head of Customer Experience, you'll lead a growing function responsible for the full life cycle of customer jobs - from scheduling, coordination and communication through to reporting, certifications and invoicing. You'll bring structure, clarity and accountability to a fast moving, purpose driven business. BASIC SALARY: £50,000 - £60,000 BENEFITS: Discretionary bonus (annual and circa 5%) Full travel expenses 4% Pension 23.5 Holidays + Birthday Healthcare inc family LOCATION: Bury St Edmunds COMMUTABLE LOCATIONS: Cambridge, Newmarket, Thetford, Ipswich, Norwich, Why read on? A mission that feels meaningful (sustainability) A business growing fast enough to create opportunity, not so fast that it's chaos The chance to build a function your way, with support when you need it JOB DESCRIPTION : Head of Service Delivery, Commercial Operations Manager, Head of Customer Experience - Manufacturing, Sustainability This isn't just about maintaining service - it's about raising the bar across the entire lifecycle of customer work. Building on solid foundations and step into a role with genuine influence. Service delivery sits at the heart of our business, linking engineering, transport, logistics, sales, finance and the customer. You'll work closely with stakeholders across the business, ensuring operational excellence is matched with clear communication and a customerfirst mindset. You'll have the autonomy to create processes that scale and the opportunity to shape a function that will grow significantly as we continue to expand. KEY RESPONSBILITIES: Head of Service Delivery, Commercial Operations Manager, Head of Customer Experience - Manufacturing, Sustainability Working closely with the Group Operations Director, you will: Lead the Service Delivery function, setting the tone for quality, ownership and continuous improvement. Raise the bar, creating consistent, high quality service delivery across all service lines. Drive improvement by embedding scalable processes, KPIs and SLAs to support strong, predictable performance. Shape and grow a team developing people, growing capability and defining what excellent service looks like. Make an impact helping customers achieve sustainability outcomes while improving their end-of-life technology processes. PERSON SPECIFICATION: Head of Service Delivery, Commercial Operations Manager, Head of Customer Experience - Manufacturing, Sustainability You'll be joining at a pivotal moment. Growth is accelerating, and you'll help shape how we scale effectively. To be successful, you'll demonstrate: A proven track record in creating and implementing customer journey process and procedures (most likely within a production/manufacturing environment). Strong service delivery or customer service leadership background. Experience leading, developing and managing teams. Direct experience of structured project management (Prince2 or similar). Strong Excel skills (V Lookup, pivot tables etc) Behaviours : A "one team" mentality with a positive mindset and a cando attitude. Selfaware, open to personal development and coaching others. Approachable, supportive leadership style with strong sense of discipline and accountability. THE COMPANY: Involved and centre at the forefront of the recycling and sustainability world, we are a multi-site business (2 locations) which has gone from strength to strength, our customers include major household names from iconic financial institutions, telecomms to the MOD. We are a dedicated passionate team of c100 focused staff who consistently deliver to our clients' high expectations. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MH18437, Wallace Hind Selection
Family First Nursery Group
High Wycombe, Buckinghamshire
Are you an experienced Early Years professional looking for a Room Leader role where you'll feel valued, supported, and fairly paid? Join Victoria House Day Nursery and Pre-school, where we've recently increased our salaries to reflect the importance of our Room Leaders and the quality of care they provide. Victoria Road Marlow, SL7 1DL Full time - 40 hours Enhanced salary of £29,244.80 per year following our latest annual pay increase Level 3 Childcare Qualification - Essential Victoria House Day Nursery and Pre-school is located on Victoria Road in the centre of Marlow, the nursery is situated close to The Doctor's House Surgery; drive around the surgery to find a small road which brings you to our nursery. The nursery is within easy access from the A404 and just a 5-minute walk to the Town Centre. There are good bus links into Marlow, with a 7 minute walk to the nursery from the closest bus stop. Why Join Us? At Family First, we value our team members and offer a comprehensive benefits package, including: Referral programme: Refer a friend and earn up to £750 Employee Childcare Discounts: 75% off nursery fees for our team members' Annual Leave: Starting at 24 days, plus a paid day off for your birthday and bank holidays Health and Wellbeing Programme: Confidential employee assistance helpline available Development: Tailored learning and development opportunities to support your career growth Excellent Transport Links and Free Onsite Parking As Room Leader, you will: Provide stimulating and purposeful experiences, environments, and resources to children, that are appropriate to their age and stage of development. Enhance the all-around daily needs of children, including their physical, intellectual, social, and emotional development. Assist staff in updating the EyLog system and their child learning journals with the highest quality. Promote respect and credibility for this position by leading as a role model with impartiality and consistency. Assist with embedding an effective key person approach to enable children to form secure attachments and identify training or development needs for staff. Maintain accurate records and accounts relating to children and staff on EyMan system and on file. Ensure the safety and wellbeing of every child, staff, parent and visitor always. Understand and ensure that the requirements of the statutory framework for the EYFS are met. Duties and responsibilities in this job description are not exhaustive or restrictive, changes and other duties relevant to this post may be added. As Room Leader, you will need: Full and relevant Level 3 in Childcare qualification - Essential. Over 1 years' experience working in Early Years - Essential. Over 6 months' experience working in a senior position - Desirable. Sound knowledge of Ofsted expectations to achieve a Good or Outstanding rating - Desirable. Knowledge of the statutory framework for the EYFS and regulatory requirements - Essential. Fluent in written and spoken English - Essential. We are committed to safeguarding and protecting the welfare of children and expect all staff and volunteers to share this commitment. A Disclosure and Barring Service Certificate will be required for all posts. This post will be subject to enhanced checks as part of our Safeguarding Duty. Victoria House Day Nursery and Preschool is part of the Family First Group where we take great care to treat everyone as a person, with equal rights and responsibilities to any other individual, whether they are an adult or a child. We are committed to providing equality of opportunity and anti-discriminatory practice for all children and families according to their individual needs. Discrimination on the grounds of gender, age, race, religion or belief, marriage or civil partnership, disability, sexual orientation, gender reassignment, pregnancy or maternity, ethnic or national origin, or political belief has no place within the Family First Group.
Apr 30, 2026
Full time
Are you an experienced Early Years professional looking for a Room Leader role where you'll feel valued, supported, and fairly paid? Join Victoria House Day Nursery and Pre-school, where we've recently increased our salaries to reflect the importance of our Room Leaders and the quality of care they provide. Victoria Road Marlow, SL7 1DL Full time - 40 hours Enhanced salary of £29,244.80 per year following our latest annual pay increase Level 3 Childcare Qualification - Essential Victoria House Day Nursery and Pre-school is located on Victoria Road in the centre of Marlow, the nursery is situated close to The Doctor's House Surgery; drive around the surgery to find a small road which brings you to our nursery. The nursery is within easy access from the A404 and just a 5-minute walk to the Town Centre. There are good bus links into Marlow, with a 7 minute walk to the nursery from the closest bus stop. Why Join Us? At Family First, we value our team members and offer a comprehensive benefits package, including: Referral programme: Refer a friend and earn up to £750 Employee Childcare Discounts: 75% off nursery fees for our team members' Annual Leave: Starting at 24 days, plus a paid day off for your birthday and bank holidays Health and Wellbeing Programme: Confidential employee assistance helpline available Development: Tailored learning and development opportunities to support your career growth Excellent Transport Links and Free Onsite Parking As Room Leader, you will: Provide stimulating and purposeful experiences, environments, and resources to children, that are appropriate to their age and stage of development. Enhance the all-around daily needs of children, including their physical, intellectual, social, and emotional development. Assist staff in updating the EyLog system and their child learning journals with the highest quality. Promote respect and credibility for this position by leading as a role model with impartiality and consistency. Assist with embedding an effective key person approach to enable children to form secure attachments and identify training or development needs for staff. Maintain accurate records and accounts relating to children and staff on EyMan system and on file. Ensure the safety and wellbeing of every child, staff, parent and visitor always. Understand and ensure that the requirements of the statutory framework for the EYFS are met. Duties and responsibilities in this job description are not exhaustive or restrictive, changes and other duties relevant to this post may be added. As Room Leader, you will need: Full and relevant Level 3 in Childcare qualification - Essential. Over 1 years' experience working in Early Years - Essential. Over 6 months' experience working in a senior position - Desirable. Sound knowledge of Ofsted expectations to achieve a Good or Outstanding rating - Desirable. Knowledge of the statutory framework for the EYFS and regulatory requirements - Essential. Fluent in written and spoken English - Essential. We are committed to safeguarding and protecting the welfare of children and expect all staff and volunteers to share this commitment. A Disclosure and Barring Service Certificate will be required for all posts. This post will be subject to enhanced checks as part of our Safeguarding Duty. Victoria House Day Nursery and Preschool is part of the Family First Group where we take great care to treat everyone as a person, with equal rights and responsibilities to any other individual, whether they are an adult or a child. We are committed to providing equality of opportunity and anti-discriminatory practice for all children and families according to their individual needs. Discrimination on the grounds of gender, age, race, religion or belief, marriage or civil partnership, disability, sexual orientation, gender reassignment, pregnancy or maternity, ethnic or national origin, or political belief has no place within the Family First Group.
Global Award Winning Technology Brand SaaS - Platform based Products .Net C# Vue.JS HTML CSS Microservices Leeds City Centre/Hybrid Working £45-55k salary + £10k bonus Our client a global technology leader is currently looking for a Full Stack .NET Developer to work with the dev team to guide the provision of Software Development for in-house award winning products. Reporting to the Head of Development and working closely with all levels of the business, this role will be responsible for:- Software Development Lifecycle: Manage all aspects of the SDLC to deliver Strategic objectives and maintain exceptional standard of software Hands on Full Stack Architecture and Code development/coding Leadership: Provide leadership and guidance to coach, motivate, and lead team of Software Engineers Collaboration: work closely with Senior Stakeholders across the business to align goals and deliver the product vision People Growth: support team to enable personal and technical progression Continuous Improvement: spearhead improvement in process & practices to elevate Product Development Resource Allocation: provide support where needed for the projects that move the organisation forwards. Client Focus: Craft and implement development practices that meet client and business needs. Beneficial Skills/Experience: .NET 8 Vue.JS Strong knowledge of HTML and CSS CQRS/Mediator pattern Microservices AWS
Apr 30, 2026
Full time
Global Award Winning Technology Brand SaaS - Platform based Products .Net C# Vue.JS HTML CSS Microservices Leeds City Centre/Hybrid Working £45-55k salary + £10k bonus Our client a global technology leader is currently looking for a Full Stack .NET Developer to work with the dev team to guide the provision of Software Development for in-house award winning products. Reporting to the Head of Development and working closely with all levels of the business, this role will be responsible for:- Software Development Lifecycle: Manage all aspects of the SDLC to deliver Strategic objectives and maintain exceptional standard of software Hands on Full Stack Architecture and Code development/coding Leadership: Provide leadership and guidance to coach, motivate, and lead team of Software Engineers Collaboration: work closely with Senior Stakeholders across the business to align goals and deliver the product vision People Growth: support team to enable personal and technical progression Continuous Improvement: spearhead improvement in process & practices to elevate Product Development Resource Allocation: provide support where needed for the projects that move the organisation forwards. Client Focus: Craft and implement development practices that meet client and business needs. Beneficial Skills/Experience: .NET 8 Vue.JS Strong knowledge of HTML and CSS CQRS/Mediator pattern Microservices AWS
Global Award Winning Technology Brand SaaS - Platform based Products .Net C# Vue.JS HTML CSS AWS SQL Woking Surrey/Hybrid Working £45-55k salary + £10k bonus Our client a global technology leader is currently looking for a .NET Developer to work with the dev team to guide the provision of Software Development for in-house award winning products. Reporting to the Head of Development and working closely with all levels of the business, this role will be responsible for:- Software Development Lifecycle: Manage all aspects of the SDLC to deliver Strategic objectives and maintain exceptional standard of software Hands on Full Stack Architecture and Code development/coding Leadership: Provide leadership and guidance to coach, motivate, and lead team of Software Engineers Collaboration: work closely with Senior Stakeholders across the business to align goals and deliver the product vision People Growth: support team to enable personal and technical progression Continuous Improvement: spearhead improvement in process & practices to elevate Product Development Resource Allocation: provide support where needed for the projects that move the organisation forwards. Client Focus: Craft and implement development practices that meet client and business needs. Beneficial Skills/Experience: .NET 8 Vue.JS Strong knowledge of HTML and CSS CQRS/Mediator pattern Microservices AWS
Apr 30, 2026
Full time
Global Award Winning Technology Brand SaaS - Platform based Products .Net C# Vue.JS HTML CSS AWS SQL Woking Surrey/Hybrid Working £45-55k salary + £10k bonus Our client a global technology leader is currently looking for a .NET Developer to work with the dev team to guide the provision of Software Development for in-house award winning products. Reporting to the Head of Development and working closely with all levels of the business, this role will be responsible for:- Software Development Lifecycle: Manage all aspects of the SDLC to deliver Strategic objectives and maintain exceptional standard of software Hands on Full Stack Architecture and Code development/coding Leadership: Provide leadership and guidance to coach, motivate, and lead team of Software Engineers Collaboration: work closely with Senior Stakeholders across the business to align goals and deliver the product vision People Growth: support team to enable personal and technical progression Continuous Improvement: spearhead improvement in process & practices to elevate Product Development Resource Allocation: provide support where needed for the projects that move the organisation forwards. Client Focus: Craft and implement development practices that meet client and business needs. Beneficial Skills/Experience: .NET 8 Vue.JS Strong knowledge of HTML and CSS CQRS/Mediator pattern Microservices AWS
Position: Retail Security Officer Location: Bicester Pay Rate: £13.80 per hour, TSS operates on individual site-based rates Hours: Various Shifts: Various Your Time at Work As a Retail Security Officer your duties include: - Providing a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - Carrying out Company Policy on loss prevention and ensuring the safety of staff and visitors - Lawfully deter potential troublemakers on site - Observing and reporting incidents using the correct reporting systems - Carrying out all duties assigned by the client or manager to whom you are responsible - Ensuring site knowledge is kept up to date and developments at the local level are identified - Understanding and implementing any Fire and Safety evacuation procedures - Assisting, if required by the Client, with staff and contractor searches - Ensuring that the Security base is always maintained in a clean and tidy condition - Conducting yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring a full uniform is worn and the SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T235) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Apr 30, 2026
Full time
Position: Retail Security Officer Location: Bicester Pay Rate: £13.80 per hour, TSS operates on individual site-based rates Hours: Various Shifts: Various Your Time at Work As a Retail Security Officer your duties include: - Providing a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - Carrying out Company Policy on loss prevention and ensuring the safety of staff and visitors - Lawfully deter potential troublemakers on site - Observing and reporting incidents using the correct reporting systems - Carrying out all duties assigned by the client or manager to whom you are responsible - Ensuring site knowledge is kept up to date and developments at the local level are identified - Understanding and implementing any Fire and Safety evacuation procedures - Assisting, if required by the Client, with staff and contractor searches - Ensuring that the Security base is always maintained in a clean and tidy condition - Conducting yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring a full uniform is worn and the SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T235) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Senior Autism Practitioner (Team Leader) - Orkney Full Time 37 Hours per Week Fixed-Term Contract 1 Year Salary: Starting from £37,041, rising after probation, with progression opportunities up to £39,464 (inclusive of Island Allowance) Defour Partnership is proud to be supporting a specialist care provider with the recruitment of a Senior Autism Practitioner (Team Leader) in Orkney click apply for full job details
Apr 30, 2026
Contractor
Senior Autism Practitioner (Team Leader) - Orkney Full Time 37 Hours per Week Fixed-Term Contract 1 Year Salary: Starting from £37,041, rising after probation, with progression opportunities up to £39,464 (inclusive of Island Allowance) Defour Partnership is proud to be supporting a specialist care provider with the recruitment of a Senior Autism Practitioner (Team Leader) in Orkney click apply for full job details
We are delighted to be working exclusively with our Milton Keynes based client to recruit a Financial Controller for a newly created role within their growing business. This is a genuine opportunity to build and shape the finance function from an early stage, working closely with the CFO while positioning yourself to grow into a future CFO role as the business continues to scale. You will be joining an ambitious and forward thinking organisation at a pivotal point in its journey, where your impact will be both visible and valued. This is a hands on leadership role, ideal for someone who enjoys being both strategic and operational, and who thrives in a fast paced, evolving environment. The role will include: Ownership of financial and management reporting, compliance and audit processes, ensuring accuracy and adherence to UK GAAP (FRS 102) and or IFRS Developing and improving financial controls, systems and processes to support a scaling business Leading on budgeting, forecasting and financial planning Producing meaningful insights and reporting to support decision making Managing SaaS related financial elements, including recurring revenue, subscription models and key performance metrics Managing cash flow, treasury and overall financial performance Driving automation and efficiencies across the finance function Building and developing a small finance team Acting as a key business partner across the organisation The Candidate The ideal candidate will be a qualified accountant (ACA, ACCA or CIMA) with strong technical and commercial finance experience. You will bring a proactive and hands on approach, with the ability to build and improve processes, alongside excellent communication skills and a collaborative style. Experience within a fast paced or scaling business environment would be highly beneficial, as would a genuine interest in using technology and automation to enhance finance. Remuneration: Salary: 55,000 to c 70,000 per annum (depending on experience) EMI share options Pension scheme, exceeding auto-enrolment minimums Further benefits as the business scales If you are looking for a role where you can make a meaningful impact and be part of an exciting growth journey, we would love to hear from you. The role is based in Milton Keynes and within commutable distance of Buckingham, Towcester, Northampton, Leighton Buzzard, Dunstable, Houghton Regis, Daventry, Bedford and Luton. Debbie Burbage Recruitment is committed to equal opportunities and diversity. Candidates with equivalent qualifications and more or less experience can apply. We are a member of the Recruitment and Employment Confederation (REC) and are acting as an Employment Agency in relation to this vacancy. By applying to this vacancy, you are consenting to Debbie Burbage Recruitment making contact with you and processing your data in line with our Privacy Policy under GDPR (General Data Protection Regulations). For further information relating to our Privacy Policy please see the link in the footer of our website.
Apr 30, 2026
Full time
We are delighted to be working exclusively with our Milton Keynes based client to recruit a Financial Controller for a newly created role within their growing business. This is a genuine opportunity to build and shape the finance function from an early stage, working closely with the CFO while positioning yourself to grow into a future CFO role as the business continues to scale. You will be joining an ambitious and forward thinking organisation at a pivotal point in its journey, where your impact will be both visible and valued. This is a hands on leadership role, ideal for someone who enjoys being both strategic and operational, and who thrives in a fast paced, evolving environment. The role will include: Ownership of financial and management reporting, compliance and audit processes, ensuring accuracy and adherence to UK GAAP (FRS 102) and or IFRS Developing and improving financial controls, systems and processes to support a scaling business Leading on budgeting, forecasting and financial planning Producing meaningful insights and reporting to support decision making Managing SaaS related financial elements, including recurring revenue, subscription models and key performance metrics Managing cash flow, treasury and overall financial performance Driving automation and efficiencies across the finance function Building and developing a small finance team Acting as a key business partner across the organisation The Candidate The ideal candidate will be a qualified accountant (ACA, ACCA or CIMA) with strong technical and commercial finance experience. You will bring a proactive and hands on approach, with the ability to build and improve processes, alongside excellent communication skills and a collaborative style. Experience within a fast paced or scaling business environment would be highly beneficial, as would a genuine interest in using technology and automation to enhance finance. Remuneration: Salary: 55,000 to c 70,000 per annum (depending on experience) EMI share options Pension scheme, exceeding auto-enrolment minimums Further benefits as the business scales If you are looking for a role where you can make a meaningful impact and be part of an exciting growth journey, we would love to hear from you. The role is based in Milton Keynes and within commutable distance of Buckingham, Towcester, Northampton, Leighton Buzzard, Dunstable, Houghton Regis, Daventry, Bedford and Luton. Debbie Burbage Recruitment is committed to equal opportunities and diversity. Candidates with equivalent qualifications and more or less experience can apply. We are a member of the Recruitment and Employment Confederation (REC) and are acting as an Employment Agency in relation to this vacancy. By applying to this vacancy, you are consenting to Debbie Burbage Recruitment making contact with you and processing your data in line with our Privacy Policy under GDPR (General Data Protection Regulations). For further information relating to our Privacy Policy please see the link in the footer of our website.
Head of Service - Highways & Transportation Salary: £77,899 Expiry: 17/05/2026 Location: North East Lincolnshire We are seeking an exceptional leader to take on the role of Head of Service - Highways & Transportation, providing strategic direction, professional leadership and organisational assurance for one of our most critical statutory services. North East Lincolnshire Council is reimagining how highways and transportation services are led and delivered - placing innovation, sustainability, safety and community outcomes at the heart of everything we do. This is a senior leadership role with accountability for the performance, resilience and future development of highways and transport services across the borough. About the Role As Head of Service, you will be responsible for the strategic leadership, management and delivery of the Council's highways and transportation functions, ensuring the network and transport systems are safe, well maintained, resilient and fit for purpose. You will lead the development and delivery of service strategies, capital and revenue programmes, and improvement initiatives aligned to our corporate priorities, statutory duties and available resources. Working closely with elected members, senior officers, partners and stakeholders, you will play a pivotal role in shaping transport outcomes that support economic growth, regeneration, climate resilience and community wellbeing. Responsibilities Providing strategic leadership for highways and transportation services, ensuring statutory duties are discharged effectively Leading and managing senior officers and multidisciplinary teams across highway maintenance, transport, traffic management, flood risk, structures and road safety Overseeing capital and revenue programmes, ensuring strong governance, financial control and value for money Establishing and maintaining effective partnerships with internal services, contractors, developers, statutory bodies and regional organisations Ensuring robust arrangements for health & safety, risk management, business continuity and service resilience Contributing to corporate strategy, regeneration programmes and cross council transformation initiatives Acting as a deputy to the Assistant Director of Infrastructure and providing visible leadership both internally and externally Qualifications Proven leadership at a senior level within highways or transport services A strong understanding of statutory, regulatory and governance requirements Experience managing complex budgets, programmes and organisational change Excellent political awareness and the ability to operate effectively in a local government environment A collaborative, values led leadership style with a commitment to continuous improvement Benefits As part of your RewardNEL package, you will have a generous leave entitlement (including bank holidays) and enrolment into a local government pension. You will also have access to our exclusive RewardNEL platform, which includes a variety of salary sacrifice schemes such as Cycle2Work, Holiday Extra and Tusker (Car Lease), discounts at local coffee shops and bars, direct access to our in house wellbeing support, free and discounted local car parking and instant access to new savings at major retailers, entertainment and hotels. Staff can also benefit from flexible working and excellent training and development opportunities and a fostering friendly scheme. Equal Opportunities We regularly review data to ensure our recruitment processes are fair, transparent and promote equal opportunities for all. We also have an in house Equalities Champions Group that works to promote and embed inclusivity in the workplace, helping us identify areas where we can take positive action and make the organisation a safe space for colleagues to feel connected.
Apr 30, 2026
Full time
Head of Service - Highways & Transportation Salary: £77,899 Expiry: 17/05/2026 Location: North East Lincolnshire We are seeking an exceptional leader to take on the role of Head of Service - Highways & Transportation, providing strategic direction, professional leadership and organisational assurance for one of our most critical statutory services. North East Lincolnshire Council is reimagining how highways and transportation services are led and delivered - placing innovation, sustainability, safety and community outcomes at the heart of everything we do. This is a senior leadership role with accountability for the performance, resilience and future development of highways and transport services across the borough. About the Role As Head of Service, you will be responsible for the strategic leadership, management and delivery of the Council's highways and transportation functions, ensuring the network and transport systems are safe, well maintained, resilient and fit for purpose. You will lead the development and delivery of service strategies, capital and revenue programmes, and improvement initiatives aligned to our corporate priorities, statutory duties and available resources. Working closely with elected members, senior officers, partners and stakeholders, you will play a pivotal role in shaping transport outcomes that support economic growth, regeneration, climate resilience and community wellbeing. Responsibilities Providing strategic leadership for highways and transportation services, ensuring statutory duties are discharged effectively Leading and managing senior officers and multidisciplinary teams across highway maintenance, transport, traffic management, flood risk, structures and road safety Overseeing capital and revenue programmes, ensuring strong governance, financial control and value for money Establishing and maintaining effective partnerships with internal services, contractors, developers, statutory bodies and regional organisations Ensuring robust arrangements for health & safety, risk management, business continuity and service resilience Contributing to corporate strategy, regeneration programmes and cross council transformation initiatives Acting as a deputy to the Assistant Director of Infrastructure and providing visible leadership both internally and externally Qualifications Proven leadership at a senior level within highways or transport services A strong understanding of statutory, regulatory and governance requirements Experience managing complex budgets, programmes and organisational change Excellent political awareness and the ability to operate effectively in a local government environment A collaborative, values led leadership style with a commitment to continuous improvement Benefits As part of your RewardNEL package, you will have a generous leave entitlement (including bank holidays) and enrolment into a local government pension. You will also have access to our exclusive RewardNEL platform, which includes a variety of salary sacrifice schemes such as Cycle2Work, Holiday Extra and Tusker (Car Lease), discounts at local coffee shops and bars, direct access to our in house wellbeing support, free and discounted local car parking and instant access to new savings at major retailers, entertainment and hotels. Staff can also benefit from flexible working and excellent training and development opportunities and a fostering friendly scheme. Equal Opportunities We regularly review data to ensure our recruitment processes are fair, transparent and promote equal opportunities for all. We also have an in house Equalities Champions Group that works to promote and embed inclusivity in the workplace, helping us identify areas where we can take positive action and make the organisation a safe space for colleagues to feel connected.
We re hiring a Senior Procurement Manager to lead contract management and supplier performance for a major, complex UK organisation, based from one of their offices in Yorkshire This is a high-visibility role working directly with the Head of Procurement, driving real change across governance, supplier performance and procurement best practice. What you ll do Lead and embed a contract management framework Own supplier performance, KPIs and risk management Drive improvements across P2P and procurement processes Influence senior stakeholders across finance, engineering and operations Turn data into insight and measurable value Lead and develop a small team What we re looking for Strong contract & supplier management experience Proven ability to drive change and influence senior stakeholders Solid understanding of procurement governance / regulation Commercial mindset with strong analytical skills Why this role Genuine opportunity to shape how procurement operates High exposure to senior leadership Clear impact on supplier performance and business outcomes click to apply now
Apr 30, 2026
Full time
We re hiring a Senior Procurement Manager to lead contract management and supplier performance for a major, complex UK organisation, based from one of their offices in Yorkshire This is a high-visibility role working directly with the Head of Procurement, driving real change across governance, supplier performance and procurement best practice. What you ll do Lead and embed a contract management framework Own supplier performance, KPIs and risk management Drive improvements across P2P and procurement processes Influence senior stakeholders across finance, engineering and operations Turn data into insight and measurable value Lead and develop a small team What we re looking for Strong contract & supplier management experience Proven ability to drive change and influence senior stakeholders Solid understanding of procurement governance / regulation Commercial mindset with strong analytical skills Why this role Genuine opportunity to shape how procurement operates High exposure to senior leadership Clear impact on supplier performance and business outcomes click to apply now
Transaction Recruitment are supporting our Manchester based client in their search for an experienced Payroll Compliance Manager to join them on a permanent basis. You will be responsible for overseeing the integrity of payroll operations, ensuring that all processes adhere to current legislation, tax regulations, and internal audit standards. This is a critical role focused on reducing payroll errors, managing risk, and maintaining the highest standards of data security. This position offers hybrid working. Key responsibilities and skills required: Maintain up-to-date knowledge of payroll and tax procedures Motivate a small team to maintain a strong team morale Investigating payroll incidents, whilst providing and implementing recommendations to improve processes Undertake internal payroll audits Identify opportunities to streamline processes whilst maintain best practices Provide expert advice to stakeholders on complex matters Produce various reports for senior management Exceptional attention to detail, analytical problem-solving skills, and the ability to work under strict deadlines. My client is a market leader within their sector and provides a working environment where you will be given full autonomy to deliver results. They offer a hybrid working model, extensive career progression opportunities, a competitive benefits package which includes development programmes, as well as easily accessible offices. If this opportunity sounds of interest please get in touch as they are looking to secure the right person quickly.
Apr 30, 2026
Full time
Transaction Recruitment are supporting our Manchester based client in their search for an experienced Payroll Compliance Manager to join them on a permanent basis. You will be responsible for overseeing the integrity of payroll operations, ensuring that all processes adhere to current legislation, tax regulations, and internal audit standards. This is a critical role focused on reducing payroll errors, managing risk, and maintaining the highest standards of data security. This position offers hybrid working. Key responsibilities and skills required: Maintain up-to-date knowledge of payroll and tax procedures Motivate a small team to maintain a strong team morale Investigating payroll incidents, whilst providing and implementing recommendations to improve processes Undertake internal payroll audits Identify opportunities to streamline processes whilst maintain best practices Provide expert advice to stakeholders on complex matters Produce various reports for senior management Exceptional attention to detail, analytical problem-solving skills, and the ability to work under strict deadlines. My client is a market leader within their sector and provides a working environment where you will be given full autonomy to deliver results. They offer a hybrid working model, extensive career progression opportunities, a competitive benefits package which includes development programmes, as well as easily accessible offices. If this opportunity sounds of interest please get in touch as they are looking to secure the right person quickly.
Store Manager Ellesmere Port So, you're a natural leader ready to keep our store running smoothly? Well, this role could be perfect for you. As a Store Manager, you'll set the standard. You'll work with the Store Directors to empower your team to make the right decision for each customer, creating an excellent customer experience while delivering business objectives. But while you support others, we'll support you and your development too. We'll be there to help you grow your people management skills and always make sure you can get the best out of yourself. It's an important job, but we think you're up for the challenge. Are you a natural leader with a true desire for coaching and the ability to build strong lasting relationships with others? Our store Based in Ellesmere Port, you will be working with a great team! What's on Offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Full time - 40 hours - weekend working is essential Salary - up to £35,000 plus a store bonus 28 days annual leave plus your birthday off. Specsavers Perks - our discounted benefits scheme Annual subscription to the "Headspace" app Pension contribution WeCare - UK confidential employee helpline Outstanding clinical and professional development opportunities Support higher accreditations and Pathway Find out more We do need you to have a few skills to get started in this role.You'll need to have previous people management and optical experience, be a great communicator, have an eye for detail, be flexible and adaptable, a passionate people person, organised, and hard-working. Got all of these?We can't wait for you to apply!
Apr 30, 2026
Full time
Store Manager Ellesmere Port So, you're a natural leader ready to keep our store running smoothly? Well, this role could be perfect for you. As a Store Manager, you'll set the standard. You'll work with the Store Directors to empower your team to make the right decision for each customer, creating an excellent customer experience while delivering business objectives. But while you support others, we'll support you and your development too. We'll be there to help you grow your people management skills and always make sure you can get the best out of yourself. It's an important job, but we think you're up for the challenge. Are you a natural leader with a true desire for coaching and the ability to build strong lasting relationships with others? Our store Based in Ellesmere Port, you will be working with a great team! What's on Offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Full time - 40 hours - weekend working is essential Salary - up to £35,000 plus a store bonus 28 days annual leave plus your birthday off. Specsavers Perks - our discounted benefits scheme Annual subscription to the "Headspace" app Pension contribution WeCare - UK confidential employee helpline Outstanding clinical and professional development opportunities Support higher accreditations and Pathway Find out more We do need you to have a few skills to get started in this role.You'll need to have previous people management and optical experience, be a great communicator, have an eye for detail, be flexible and adaptable, a passionate people person, organised, and hard-working. Got all of these?We can't wait for you to apply!
Brand Designer Bring ideas to life. Shape a brand. Create visuals that make people stop and look. Are you a creative designer who loves building visual stories that feel sharp, modern, and unmistakably on-brand? Do you get excited about transforming concepts into standout visuals across digital, print, and video? If so, this Brand Designer role gives you the perfect blend of creativity, ownership an impact. We re looking for a Brand Designer to elevate our visual identity and deliver eye-catching, cohesive creative across multiple channels. From social graphics and campaign assets to video content and presentations, you ll play a key role in shaping how our brand shows up - and how it evolves W hat you ll be doing As the champion of all things visual, you ll help design and build a brand that feels consistent, fresh, and memorable. In this role, you will: Design high-quality assets for digital and print, including: Social posts, banners, and carousel graphics Posters, infographics, and marketing collateral Campaign visuals, sales decks, and presentations Support video creation - planning, filming, and editing: Short social videos Branded campaign content Customer stories and testimonials Thought leadership and employer brand videos Protect and evolve the visual identity, ensuring every asset feels aligned, consistent, and on-brand. Collaborate with marketing, content teams, and leadership to translate concepts into visually compelling outputs. Drive the brand narrative by continuously refining and uplifting the overall visual presence. Manage and maintain the brand identity system, ensuring templates, assets, and design guidelines are used correctly across all channels. Stay current with design and video trends, bringing fresh ideas and modern styles into the creative workflow. W hat we re looking for Education & Experience Bachelor s degree in Graphic Design, Multimedia, Visual Communication, or a related field. 2+ years of professional design experience across digital and print environments. Technical Skills A strong portfolio showcasing branding, visual design, and creative storytelling. Basic video production skills - planning, shooting, editing, and post-production. Proficiency with Figma and Adobe Creative Suite (Photoshop, Illustrator, InDesign). Motion graphics or animation experience is a bonus. Creative Strengths Strong visual eye and attention to detail. Ability to conceptualise and translate ideas into crisp, impactful designs. A passion for brand consistency and identity development. Collaboration Comfortable working closely with marketers, writers, and senior stakeholders to bring campaigns and brand messages to life Why this role matters This is more than just design work - this role shapes how the brand is seen, felt, and remembered. You ll have the space to create, experiment, and influence, while supporting campaigns, storytelling, and long-term brand growth.
Apr 30, 2026
Full time
Brand Designer Bring ideas to life. Shape a brand. Create visuals that make people stop and look. Are you a creative designer who loves building visual stories that feel sharp, modern, and unmistakably on-brand? Do you get excited about transforming concepts into standout visuals across digital, print, and video? If so, this Brand Designer role gives you the perfect blend of creativity, ownership an impact. We re looking for a Brand Designer to elevate our visual identity and deliver eye-catching, cohesive creative across multiple channels. From social graphics and campaign assets to video content and presentations, you ll play a key role in shaping how our brand shows up - and how it evolves W hat you ll be doing As the champion of all things visual, you ll help design and build a brand that feels consistent, fresh, and memorable. In this role, you will: Design high-quality assets for digital and print, including: Social posts, banners, and carousel graphics Posters, infographics, and marketing collateral Campaign visuals, sales decks, and presentations Support video creation - planning, filming, and editing: Short social videos Branded campaign content Customer stories and testimonials Thought leadership and employer brand videos Protect and evolve the visual identity, ensuring every asset feels aligned, consistent, and on-brand. Collaborate with marketing, content teams, and leadership to translate concepts into visually compelling outputs. Drive the brand narrative by continuously refining and uplifting the overall visual presence. Manage and maintain the brand identity system, ensuring templates, assets, and design guidelines are used correctly across all channels. Stay current with design and video trends, bringing fresh ideas and modern styles into the creative workflow. W hat we re looking for Education & Experience Bachelor s degree in Graphic Design, Multimedia, Visual Communication, or a related field. 2+ years of professional design experience across digital and print environments. Technical Skills A strong portfolio showcasing branding, visual design, and creative storytelling. Basic video production skills - planning, shooting, editing, and post-production. Proficiency with Figma and Adobe Creative Suite (Photoshop, Illustrator, InDesign). Motion graphics or animation experience is a bonus. Creative Strengths Strong visual eye and attention to detail. Ability to conceptualise and translate ideas into crisp, impactful designs. A passion for brand consistency and identity development. Collaboration Comfortable working closely with marketers, writers, and senior stakeholders to bring campaigns and brand messages to life Why this role matters This is more than just design work - this role shapes how the brand is seen, felt, and remembered. You ll have the space to create, experiment, and influence, while supporting campaigns, storytelling, and long-term brand growth.
A leading healthcare consultancy in Leeds is looking for a Senior Product Manager to inspire and guide teams in achieving client goals. The role includes developing product roadmaps, leading multidisciplinary teams, and maintaining a user-centric focus. Candidates should have strong leadership skills, experience in agile methodologies, and be adept at stakeholder engagement. Benefits include a 25-day holiday allowance, contributory pension scheme, and flexible benefits options, including health cover and additional holidays.
Apr 30, 2026
Full time
A leading healthcare consultancy in Leeds is looking for a Senior Product Manager to inspire and guide teams in achieving client goals. The role includes developing product roadmaps, leading multidisciplinary teams, and maintaining a user-centric focus. Candidates should have strong leadership skills, experience in agile methodologies, and be adept at stakeholder engagement. Benefits include a 25-day holiday allowance, contributory pension scheme, and flexible benefits options, including health cover and additional holidays.
United Kingdom Job Description Posted Wednesday 25 March 2026 at 01:00 Position Title Reports to Microsoft Technical Support Manager Team Department Support Services PURPOSE OF JOB We are seeking an experienced and highly skilled Microsoft Azure 3rd Line Support Engineer to join our dynamic IT support team. The ideal candidate will be responsible for providing advanced technical support for Azure-based solutions, handling complex issues that elevate from the 1st and 2nd line support teams, and ensuring high availability and performance of our cloud infrastructure. Bytes are looking to expand their customer facing Microsoft Support Desk after yet another year of impressive growth. Bytes' collaborative and solution led approach means that our customers look to us to help them deliver and achieve. The Microsoft support team is integral to this approach and our success. Key to success will be to work as part of a close-knit team, with a customer centric service focus. You will be working closely with customers by providing day-to-day technical support, assisting, and contributing to overall technical governance and leadership, technical excellence, and continual service improvement. Communication and collaboration are paramount to this role, you will work closely with a variety of internal and external business and will be continually engaged and collaborating with our clients. KEY RESPONSIBILITIES Take ownership of request raised by Bytes CSP clients or CSP resellers related to their Azure environment affecting any/all azure services and manage until a resolution has been found. Provide prompt and accurate feedback to customers or CSP resellers and assure the client feels included throughout the lifecycle of the ticket by maintaining contact via phone/email/Teams. Provide direct 3rd line escalation for Bytes VIP customers, Bytes CSP Expert customers, and Azure Managed Services customers. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Able to manage and prioritize Open and Unresolved Azure tickets liaising with all 3 rd parties. Troubleshoot and resolve complex incidents and service requests that have been escalated from 1st and 2nd line support teams. Analyse and diagnose issues related to Azure infrastructure and services. Maintain up-to-date documentation on Azure configurations, incident resolutions, and standard operating procedures. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Work closely with other IT teams and stakeholders to ensure smooth operations and integration of Azure services. Collaborate with Microsoft Azure support for escalated issues that require vendor intervention. Stay current with Azure updates, new features, and industry best practices. Participate in continuous improvement initiatives to enhance support processes and service delivery. QUALIFICATIONS, EXPERIENCE, & SKILLS Professional Qualifications Microsoft Data Fundamentals (DP-900) Microsoft Azure Security Engineer (AZ-500) DESIRABLE Micro Microsoft Cybersecurity Architect (SC-100) REQUIRED EXPERIENCE, & SKILLS 6+ years working in a Technical Support team dealing with Microsoft Cloud services Knowledge of Microsoft Azure services, including but not limited to Azure Virtual Machines, Azure Entra, Azure Networking (Vnets, VPNs, ExpressRoute), Azure Storage, Azure SQL Database, Azure App Services, and Azure Kubernetes Service (AKS). Understanding of Azure networking concepts, including Virtual Networks, Network Security Groups, Azure Load Balancer, Azure Application Gateway, and Azure Firewall. Ability to advise clients of Azure Solutions that would meet requirements Ability to troubleshoot and resolve complex networking issues and understand connectivity between on-premises environments and Azure. Knowledge of Azure security features such as Azure Security Centre, Azure Key Vault, Azure Policy, and role-based access control (RBAC). Expertise in implementing and managing Azure Backup and Azure Site Recovery solutions. Strong communication skills to effectively interact with customers, gather requirements, and provide technical guidance. Experience in working in a Microsoft Partner Centre and Lighthouse Knowledge of Azure Entra, Azure Information Protection, Information Rights Management, single sign-on and multi-factor authentication and related technologies (including Microsoft Enterprise Mobility + Security) Ability to create detailed technical documentation, including incident reports, troubleshooting guides, and knowledge base articles. Previous experience automation manual tasks using ARM templates & JSON Knowledge on Hyper-V, VMware and On-prem servers Good understanding of Microsoft 365 Admin Portal and O365 Services Previous experience being part of a team dealing with Out of Hours requests CORE COMPETENCIES & SKILLS - BASED ON POSITION AND GRADE Ability to work proactively, independently and in an agile manner to achieve desired outcomes. Ability to work both independently and as a team player and enjoy working in an environment that requires continuous learning and development. Excellent written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions whilst achieving SLAs. Excellent organizational skills and ability to manage multiple demands whilst staying on top of deadlines. Ability to take ownership of tasks and drive the team objective forward. Provide advice and support to members in different departments within Bytes around Azure services. Driven to find out solutions to reoccurring issues and automate for team understanding/future implementation. Detailed note keeping within tickets to ensure all issues are properly logged with clear plan of future actions. Motivated to utilize training resource available to increase knowledge about Azure and collaboration across the wider team.
Apr 30, 2026
Full time
United Kingdom Job Description Posted Wednesday 25 March 2026 at 01:00 Position Title Reports to Microsoft Technical Support Manager Team Department Support Services PURPOSE OF JOB We are seeking an experienced and highly skilled Microsoft Azure 3rd Line Support Engineer to join our dynamic IT support team. The ideal candidate will be responsible for providing advanced technical support for Azure-based solutions, handling complex issues that elevate from the 1st and 2nd line support teams, and ensuring high availability and performance of our cloud infrastructure. Bytes are looking to expand their customer facing Microsoft Support Desk after yet another year of impressive growth. Bytes' collaborative and solution led approach means that our customers look to us to help them deliver and achieve. The Microsoft support team is integral to this approach and our success. Key to success will be to work as part of a close-knit team, with a customer centric service focus. You will be working closely with customers by providing day-to-day technical support, assisting, and contributing to overall technical governance and leadership, technical excellence, and continual service improvement. Communication and collaboration are paramount to this role, you will work closely with a variety of internal and external business and will be continually engaged and collaborating with our clients. KEY RESPONSIBILITIES Take ownership of request raised by Bytes CSP clients or CSP resellers related to their Azure environment affecting any/all azure services and manage until a resolution has been found. Provide prompt and accurate feedback to customers or CSP resellers and assure the client feels included throughout the lifecycle of the ticket by maintaining contact via phone/email/Teams. Provide direct 3rd line escalation for Bytes VIP customers, Bytes CSP Expert customers, and Azure Managed Services customers. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Able to manage and prioritize Open and Unresolved Azure tickets liaising with all 3 rd parties. Troubleshoot and resolve complex incidents and service requests that have been escalated from 1st and 2nd line support teams. Analyse and diagnose issues related to Azure infrastructure and services. Maintain up-to-date documentation on Azure configurations, incident resolutions, and standard operating procedures. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Work closely with other IT teams and stakeholders to ensure smooth operations and integration of Azure services. Collaborate with Microsoft Azure support for escalated issues that require vendor intervention. Stay current with Azure updates, new features, and industry best practices. Participate in continuous improvement initiatives to enhance support processes and service delivery. QUALIFICATIONS, EXPERIENCE, & SKILLS Professional Qualifications Microsoft Data Fundamentals (DP-900) Microsoft Azure Security Engineer (AZ-500) DESIRABLE Micro Microsoft Cybersecurity Architect (SC-100) REQUIRED EXPERIENCE, & SKILLS 6+ years working in a Technical Support team dealing with Microsoft Cloud services Knowledge of Microsoft Azure services, including but not limited to Azure Virtual Machines, Azure Entra, Azure Networking (Vnets, VPNs, ExpressRoute), Azure Storage, Azure SQL Database, Azure App Services, and Azure Kubernetes Service (AKS). Understanding of Azure networking concepts, including Virtual Networks, Network Security Groups, Azure Load Balancer, Azure Application Gateway, and Azure Firewall. Ability to advise clients of Azure Solutions that would meet requirements Ability to troubleshoot and resolve complex networking issues and understand connectivity between on-premises environments and Azure. Knowledge of Azure security features such as Azure Security Centre, Azure Key Vault, Azure Policy, and role-based access control (RBAC). Expertise in implementing and managing Azure Backup and Azure Site Recovery solutions. Strong communication skills to effectively interact with customers, gather requirements, and provide technical guidance. Experience in working in a Microsoft Partner Centre and Lighthouse Knowledge of Azure Entra, Azure Information Protection, Information Rights Management, single sign-on and multi-factor authentication and related technologies (including Microsoft Enterprise Mobility + Security) Ability to create detailed technical documentation, including incident reports, troubleshooting guides, and knowledge base articles. Previous experience automation manual tasks using ARM templates & JSON Knowledge on Hyper-V, VMware and On-prem servers Good understanding of Microsoft 365 Admin Portal and O365 Services Previous experience being part of a team dealing with Out of Hours requests CORE COMPETENCIES & SKILLS - BASED ON POSITION AND GRADE Ability to work proactively, independently and in an agile manner to achieve desired outcomes. Ability to work both independently and as a team player and enjoy working in an environment that requires continuous learning and development. Excellent written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions whilst achieving SLAs. Excellent organizational skills and ability to manage multiple demands whilst staying on top of deadlines. Ability to take ownership of tasks and drive the team objective forward. Provide advice and support to members in different departments within Bytes around Azure services. Driven to find out solutions to reoccurring issues and automate for team understanding/future implementation. Detailed note keeping within tickets to ensure all issues are properly logged with clear plan of future actions. Motivated to utilize training resource available to increase knowledge about Azure and collaboration across the wider team.
A healthcare provider in Chester is seeking a dynamic Clinical Lead to oversee quality nursing care and lead a multidisciplinary team. Candidates should have an RMN qualification and a strong passion for quality improvement. This role offers full-time hours with various shift options, including nights, and emphasizes the importance of leadership in nursing. The healthcare provider is known for its commitment to compassionate, person-centered care and encourages applications from diverse backgrounds.
Apr 30, 2026
Full time
A healthcare provider in Chester is seeking a dynamic Clinical Lead to oversee quality nursing care and lead a multidisciplinary team. Candidates should have an RMN qualification and a strong passion for quality improvement. This role offers full-time hours with various shift options, including nights, and emphasizes the importance of leadership in nursing. The healthcare provider is known for its commitment to compassionate, person-centered care and encourages applications from diverse backgrounds.
Overview Build the Future of Learning Join us in shaping the future of higher education by driving the adoption of innovative digital learning solutions. As an Academic Sales Consultant, you will play a pivotal role in helping universities transition to technology-enabled teaching and learning. By connecting educators with impactful courseware and digital tools, you will empower institutions to enhance student outcomes and modernize their learning environments. As an Academic Consultant within the Sales team, you will be responsible for maintaining and accelerating existing business while adopting a strong "hunter" mindset to unlock new opportunities. You will engage with universities, academic leaders, and decision makers to promote and expand the use of digital products and solutions. You will build trusted relationships across departments, identify growth opportunities, and collaborate with internal teams to deliver high impact solutions. Your success will be measured not only by sales growth but also by product adoption, engagement, and long term customer success. How You Will Make an Impact Drive sustainable growth by acquiring new customers and expanding existing accounts Influence decision makers across academic departments and leadership teams Increase adoption and effective usage of digital learning solutions Strengthen institutional partnerships through strategic engagement Deliver impactful product demonstrations both in person and remotely Contribute to a data driven sales pipeline and revenue growth What You Will Be Doing Proactively identify, engage, and convert new business opportunities through calls, emails, and meetings Build and maintain strong relationships with academics, department heads, and e learning leaders Manage and grow existing accounts to ensure high engagement and retention Conduct regular outreach to maximize sales and market share within assigned accounts Navigate complex, multi stakeholder sales cycles with persistence and strategic focus Collaborate cross functionally with product, implementation, marketing, and sales teams Research customer needs and develop tailored sales strategies Maintain accurate and up to date records in CRM systems to track opportunities Deliver compelling product demonstrations and articulate value propositions effectively Skills & Qualifications Proven track record of success in selling digital or online products and solutions Strong understanding of the higher education sector and digital courseware adoption Demonstrated ability to manage complex sales cycles involving multiple stakeholders Excellent communication, negotiation, and closing skills High level of initiative with the ability to work independently and proactively Strong relationship building and stakeholder management capabilities Persistence and resilience in a seasonal and long sales cycle environment Ability to travel within the assigned territory (up to 60%) as required Diplomatic, persuasive, and customer focused approach Digital & IT Skills Proficiency in CRM tools such as Salesforce () Strong working knowledge of Microsoft Office applications (Word, Excel, PowerPoint) Ability to effectively demonstrate technology enabled solutions Familiarity with Learning Management Systems (e.g., Blackboard, Moodle, D2L) is desirable Experience with sales engagement tools such as SalesLoft How We Work at McGraw Hill We succeed by living our values and working in ways that reflect who we are: Customer & Market Focus - putting educators and learners first Driving with Data - making informed, evidence based decisions Partnering Across Teams - collaborating globally and locally Executing with Agility - adapting quickly in a changing learning landscape Ownership & Initiative - taking responsibility for outcomes Why work for us? At McGraw Hill, you will be empowered to make a real impact on a global scale. Every day your individual efforts contribute to the lives of millions. You won't just sell products; you'll help shape how learning works in a digital world.
Apr 30, 2026
Full time
Overview Build the Future of Learning Join us in shaping the future of higher education by driving the adoption of innovative digital learning solutions. As an Academic Sales Consultant, you will play a pivotal role in helping universities transition to technology-enabled teaching and learning. By connecting educators with impactful courseware and digital tools, you will empower institutions to enhance student outcomes and modernize their learning environments. As an Academic Consultant within the Sales team, you will be responsible for maintaining and accelerating existing business while adopting a strong "hunter" mindset to unlock new opportunities. You will engage with universities, academic leaders, and decision makers to promote and expand the use of digital products and solutions. You will build trusted relationships across departments, identify growth opportunities, and collaborate with internal teams to deliver high impact solutions. Your success will be measured not only by sales growth but also by product adoption, engagement, and long term customer success. How You Will Make an Impact Drive sustainable growth by acquiring new customers and expanding existing accounts Influence decision makers across academic departments and leadership teams Increase adoption and effective usage of digital learning solutions Strengthen institutional partnerships through strategic engagement Deliver impactful product demonstrations both in person and remotely Contribute to a data driven sales pipeline and revenue growth What You Will Be Doing Proactively identify, engage, and convert new business opportunities through calls, emails, and meetings Build and maintain strong relationships with academics, department heads, and e learning leaders Manage and grow existing accounts to ensure high engagement and retention Conduct regular outreach to maximize sales and market share within assigned accounts Navigate complex, multi stakeholder sales cycles with persistence and strategic focus Collaborate cross functionally with product, implementation, marketing, and sales teams Research customer needs and develop tailored sales strategies Maintain accurate and up to date records in CRM systems to track opportunities Deliver compelling product demonstrations and articulate value propositions effectively Skills & Qualifications Proven track record of success in selling digital or online products and solutions Strong understanding of the higher education sector and digital courseware adoption Demonstrated ability to manage complex sales cycles involving multiple stakeholders Excellent communication, negotiation, and closing skills High level of initiative with the ability to work independently and proactively Strong relationship building and stakeholder management capabilities Persistence and resilience in a seasonal and long sales cycle environment Ability to travel within the assigned territory (up to 60%) as required Diplomatic, persuasive, and customer focused approach Digital & IT Skills Proficiency in CRM tools such as Salesforce () Strong working knowledge of Microsoft Office applications (Word, Excel, PowerPoint) Ability to effectively demonstrate technology enabled solutions Familiarity with Learning Management Systems (e.g., Blackboard, Moodle, D2L) is desirable Experience with sales engagement tools such as SalesLoft How We Work at McGraw Hill We succeed by living our values and working in ways that reflect who we are: Customer & Market Focus - putting educators and learners first Driving with Data - making informed, evidence based decisions Partnering Across Teams - collaborating globally and locally Executing with Agility - adapting quickly in a changing learning landscape Ownership & Initiative - taking responsibility for outcomes Why work for us? At McGraw Hill, you will be empowered to make a real impact on a global scale. Every day your individual efforts contribute to the lives of millions. You won't just sell products; you'll help shape how learning works in a digital world.