Senior Vice President of Software Engineering page is loaded Senior Vice President of Software Engineeringremote type: Hybridlocations: UK-London-Chiswick Bldg 5 Floor 4time type: Full timeposted on: Posted 4 Days Agojob requisition id: R321290 iGaming: If it's iGaming, we know a thing or two. At Light & Wonder, It's all about the games, and our digital team leads the global iGaming market, providing jaw-dropping content and innovative software that powers the world's most successful online gaming providers. Position Summary Light & Wonder is the global leader in cross-platform games and entertainment. The company brings together 5,000 employees from six continents to connect content between land-based and digital channels with unmatched technology and distribution. Guided by a culture that values daring teamwork and creativity, Light & Wonder builds new worlds of play, developing game experiences loved by players around the globe. The company's Infinity platform powers the largest digital-gaming network in the industry. Light & Wonder is committed to the highest standards of integrity, from promoting player responsibility to implementing sustainable practices. To learn more, visit Light & Wonder's iGaming division operates the industry's largest digital gaming aggregation network, delivering 3,500+ games to operators across 100+ jurisdictions worldwide. Following record Q3 2025 performance with 16% revenue growth and expanding market share, we're accelerating our technology transformation.As Senior Vice President of Software Engineering , reporting to the Chief Technology Officer, you'll lead the engineering vision powering our Infinity platform. You'll build and inspire a 200+ person engineering organization globally, establishing technical strategy, architecture standards, and the innovation roadmap that enables platform scale, regulatory expansion, and the player experiences millions love.The iGaming industry demands rapid technological evolution within stringent regulatory oversight-requiring a leader who combines strategic vision with operational excellence, deep technical expertise with business acumen, and bold innovation with proven execution. Candidate Profile The Senior Vice President of Software Engineering should be a visionary technology leader who inspires talented teams while delivering operational excellence in a highly regulated, 24/7 global environment. This leader will bring strategic thinking and P&L discipline, partnering with the CTO and business leaders to drive innovation and execution. They must be an exceptional people leader with proven experience in platform modernization and championing AI adoption across products and engineering operations. Setting Strategy Defines 3-year roadmap aligned with business objectives. Articulates clear vision for platform evolution, AI integration, and architectural modernization. Champions embedding AI/ML into platform capabilities-personalization, fraud detection, responsible gaming monitoring, and predictive analytics. Transforms engineering operations through AI-assisted development, intelligent testing, automated code review, and productivity tools. Establishes engineering standards, technology choices, and architectural principles enabling scale, reliability, security, and velocity. Ensures architectures enable compliance across 100+ jurisdictions with flexible systems adapting to evolving regulations. Executing for Results Translates strategy into execution through clear goals, metrics, and accountability. Manages organization through 6-10 senior leaders ensuring predictable delivery. Owns 24/7 operations for high-scale, low-latency systems serving millions of users globally. Implements SRE practices and incident management. Drives adoption of AI tools that amplify engineering productivity and platform capabilities. Establishes engineering metrics across delivery velocity, system performance, technical debt, team health, and business impact. Engages directly with customers and operators on technical sales support, platform integrations, and critical issue resolution. Collaborates with Product, Legal, Compliance, Finance, Marketing, and Sales to enable business success. Leading Teams, Building Relationships and Using Influence Builds, inspires, and develops diverse teams that attract top talent and achieve exceptional results. Creates inclusive culture where engineers thrive. Establishes compelling vision attracting senior leaders, domain experts, and exceptional contributors. Proven track record hiring and curating talent at scale. Coaches senior leaders, creating succession depth and career pathways. Invests in continuous learning and skill development. Embodies Light & Wonder's "Creators" culture and "never settle" mindset. Fosters ownership, accountability, and excellence. Qualifications Knowledge and Experience 15+ years software engineering experience with 10+ years leading teams of 100+ engineers. VP/SVP-level track record scaling organizations and delivering business impact through technology. Deep expertise building high-scale distributed systems, SaaS platforms, or aggregation platforms serving millions of users with mission-critical uptime requirements. Expert in cloud-native architecture, microservices, and real-time systems. Experience in highly regulated environments-gaming, fintech, or similar industries requiring multi-jurisdictional compliance and regulatory certification is preferred. Experience managing distributed teams across geographies and time zones, building hybrid/remote cultures, and maintaining 24/7 operational excellence. Strong P&L understanding with ability to optimize technology spend, demonstrate ROI, and communicate strategy to board-level audiences. Characteristics Experience working at highest organizational levels. Translates complex technology into compelling business narratives. Envisions where technology and iGaming are headed. Makes decisive calls with incomplete information. Possesses courage to challenge constructively. Operates with transparency and accountability. Builds trust through consistent ethical behavior in regulated gaming environment. Thrives in fast-paced, high-pressure environments. Maintains composure during incidents, learning and adapting quickly. Additional Information Competitive benefits, an open and supportive environment as well as a modern and exciting workplace. The opportunity to interact with global teams on a regular basis and the possibility to switch teams and projects as you and our business continues to develop and grow. Exciting projects with opportunities for creating positive change to our game engineering ecosystem.And if that is not enough; you will get to enjoy a stunning work location and flexible working whilst we provide you with the guidance and development skills you need to progress quickly and enhance your career .
Apr 29, 2026
Full time
Senior Vice President of Software Engineering page is loaded Senior Vice President of Software Engineeringremote type: Hybridlocations: UK-London-Chiswick Bldg 5 Floor 4time type: Full timeposted on: Posted 4 Days Agojob requisition id: R321290 iGaming: If it's iGaming, we know a thing or two. At Light & Wonder, It's all about the games, and our digital team leads the global iGaming market, providing jaw-dropping content and innovative software that powers the world's most successful online gaming providers. Position Summary Light & Wonder is the global leader in cross-platform games and entertainment. The company brings together 5,000 employees from six continents to connect content between land-based and digital channels with unmatched technology and distribution. Guided by a culture that values daring teamwork and creativity, Light & Wonder builds new worlds of play, developing game experiences loved by players around the globe. The company's Infinity platform powers the largest digital-gaming network in the industry. Light & Wonder is committed to the highest standards of integrity, from promoting player responsibility to implementing sustainable practices. To learn more, visit Light & Wonder's iGaming division operates the industry's largest digital gaming aggregation network, delivering 3,500+ games to operators across 100+ jurisdictions worldwide. Following record Q3 2025 performance with 16% revenue growth and expanding market share, we're accelerating our technology transformation.As Senior Vice President of Software Engineering , reporting to the Chief Technology Officer, you'll lead the engineering vision powering our Infinity platform. You'll build and inspire a 200+ person engineering organization globally, establishing technical strategy, architecture standards, and the innovation roadmap that enables platform scale, regulatory expansion, and the player experiences millions love.The iGaming industry demands rapid technological evolution within stringent regulatory oversight-requiring a leader who combines strategic vision with operational excellence, deep technical expertise with business acumen, and bold innovation with proven execution. Candidate Profile The Senior Vice President of Software Engineering should be a visionary technology leader who inspires talented teams while delivering operational excellence in a highly regulated, 24/7 global environment. This leader will bring strategic thinking and P&L discipline, partnering with the CTO and business leaders to drive innovation and execution. They must be an exceptional people leader with proven experience in platform modernization and championing AI adoption across products and engineering operations. Setting Strategy Defines 3-year roadmap aligned with business objectives. Articulates clear vision for platform evolution, AI integration, and architectural modernization. Champions embedding AI/ML into platform capabilities-personalization, fraud detection, responsible gaming monitoring, and predictive analytics. Transforms engineering operations through AI-assisted development, intelligent testing, automated code review, and productivity tools. Establishes engineering standards, technology choices, and architectural principles enabling scale, reliability, security, and velocity. Ensures architectures enable compliance across 100+ jurisdictions with flexible systems adapting to evolving regulations. Executing for Results Translates strategy into execution through clear goals, metrics, and accountability. Manages organization through 6-10 senior leaders ensuring predictable delivery. Owns 24/7 operations for high-scale, low-latency systems serving millions of users globally. Implements SRE practices and incident management. Drives adoption of AI tools that amplify engineering productivity and platform capabilities. Establishes engineering metrics across delivery velocity, system performance, technical debt, team health, and business impact. Engages directly with customers and operators on technical sales support, platform integrations, and critical issue resolution. Collaborates with Product, Legal, Compliance, Finance, Marketing, and Sales to enable business success. Leading Teams, Building Relationships and Using Influence Builds, inspires, and develops diverse teams that attract top talent and achieve exceptional results. Creates inclusive culture where engineers thrive. Establishes compelling vision attracting senior leaders, domain experts, and exceptional contributors. Proven track record hiring and curating talent at scale. Coaches senior leaders, creating succession depth and career pathways. Invests in continuous learning and skill development. Embodies Light & Wonder's "Creators" culture and "never settle" mindset. Fosters ownership, accountability, and excellence. Qualifications Knowledge and Experience 15+ years software engineering experience with 10+ years leading teams of 100+ engineers. VP/SVP-level track record scaling organizations and delivering business impact through technology. Deep expertise building high-scale distributed systems, SaaS platforms, or aggregation platforms serving millions of users with mission-critical uptime requirements. Expert in cloud-native architecture, microservices, and real-time systems. Experience in highly regulated environments-gaming, fintech, or similar industries requiring multi-jurisdictional compliance and regulatory certification is preferred. Experience managing distributed teams across geographies and time zones, building hybrid/remote cultures, and maintaining 24/7 operational excellence. Strong P&L understanding with ability to optimize technology spend, demonstrate ROI, and communicate strategy to board-level audiences. Characteristics Experience working at highest organizational levels. Translates complex technology into compelling business narratives. Envisions where technology and iGaming are headed. Makes decisive calls with incomplete information. Possesses courage to challenge constructively. Operates with transparency and accountability. Builds trust through consistent ethical behavior in regulated gaming environment. Thrives in fast-paced, high-pressure environments. Maintains composure during incidents, learning and adapting quickly. Additional Information Competitive benefits, an open and supportive environment as well as a modern and exciting workplace. The opportunity to interact with global teams on a regular basis and the possibility to switch teams and projects as you and our business continues to develop and grow. Exciting projects with opportunities for creating positive change to our game engineering ecosystem.And if that is not enough; you will get to enjoy a stunning work location and flexible working whilst we provide you with the guidance and development skills you need to progress quickly and enhance your career .
Head of Creative Strategy ECD Business Unit 2 Performance Creative Strategy & Operations Reports to: Chief Creative Officer Function: External Creative Division (ECD), Business Unit 2 Location: Hybrid, Central London (Camden) Compensation: Competitive Salary + Benefit Scheme + 28 days Paid Holiday + Private Health The Opportunity We're looking for an experienced operator and leader to join the senior management team of the UK's largest performance creative department. Hambi Media (ECD) is the creative engine of the Soar Group - the UK's independent Meta agency. Our Creative Strategy department is the group's single biggest revenue driver, producing performance creative across High Production video, UGC, and Static for 7-9 figure DTC and e-commerce brands. We manage over £100M in ad spend and operate 13 creative pods. This is not a role for someone who wants to write scripts or build decks. This is a senior leadership hire focused on how the department runs, scales, and performs. You will partner with the Head of Creative Strategy (who owns the creative methodology and domain expertise) while you take ownership of operational excellence, leadership structure, and department performance. Your role is to turn a high-performing department into a world-class one through systems, standards, and people. What You'll Own Department Leadership & Team Development Lead and line-manage a team of Creative Leads, Senior Creative Strategists, and Creative Strategists - setting the bar for performance, accountability, and professional standards across the department Develop senior strategists and creative leads into confident, autonomous leaders - coaching them through difficult conversations, client escalations, strategic thinking, and team management Partner with the Head of Creative Strategy on department direction: you bring the leadership and operational excellence; she brings the creative strategy domain expertise Own the people strategy for the department: performance management, progression frameworks, capacity planning, and succession Build and maintain a department culture of ownership, curiosity, and relentless improvement - one where the team is motivated, stretched, and proud to work Operational Excellence & Standards Set and enforce quality standards across all creative output - High Production, UGC, and Static - ensuring consistency across every pod Champion process improvement and identify bottlenecks before they become blockers - from briefing workflows to reporting cadences to production handoffs Act as the feedback loop between the Creative Strategy team and senior leadership - surfacing patterns, risks, and opportunities that the CCO needs to see Drive accountability through clear KPIs, and a rhythm of performance conversations that keep the department sharp Strategic & Commercial Impact Ensure the department's creative output is commercially impactful - work that drives measurable results for clients across Meta, whilst remaining profitable Support the commercial growth of the department - working with the CCO and wider C-suite to evolve the service offering, identify revenue opportunities, and contribute to business strategy Think beyond delivery: you're here to help shape what the department becomes, not just keep it running Cross-Functional Collaboration Work closely with Account Management, Production, Post-Production, and Media Buying teams to ensure seamless delivery and aligned priorities Contribute to department-wide rituals (Monthly Momentum, Friday shoutouts, quarterly reviews) and drive cross-pod knowledge sharing Be a visible, trusted leader across the wider group - not just within the Creative Strategy team Who We're Looking For This role demands someone who can lead from the front, raise the bar on creative thinking and leadership, and take ownership of outcomes, not just output. Must-Have Proven experience leading large teams (20+ people minimum) - this is the most important requirement. You've built, scaled, or led a department or function of this size, ideally within an agency or marketing services environment Experience developing senior executors into leaders - you've coached managers, set progression frameworks, and built the kind of leadership bench that lets a department run without you in every room Strong commercial acumen - you've owned department P&Ls and are experienced in spreadsheets Agency or marketing services background - you understand the pace, client dynamics, and operational complexity of agency life. Your experience doesn't make you slow or too big for 'scrappiness' when required Excellent communicator - you can present in an empowering and inspiring way, lead team meetings, deliver tough feedback with care, and write clearly Cultural leader - you naturally set the tone for the teams around you. People want to work for you because you make them better Nice-to-Have Experience within creative strategy, performance creative, or paid social specifically - valuable but not essential. Our Head of Creative Strategy owns the domain methodology; you bring the leadership lens Understanding of DTC / e-commerce business models and the brands we serve Familiarity with the Meta and TikTok advertising ecosystems Experience with AI-augmented creative workflows or production innovation What Success Looks Like In your first 3 months: You've built trust with every Creative Lead and Senior Strategist - they see you as someone who makes them better You've established a clear operating rhythm: regular 1:1s, performance check-ins, and a visible presence across the department You've identified the top 3 operational or cultural improvements the department needs and started executing on them Katy and the senior team are operating with more confidence and autonomy because you've created the leadership structure that supports them By month 6: The department is running at a higher standard - measurably. Creative quality, team satisfaction, and delivery consistency have all improved You've developed at least 2 senior team members into demonstrably stronger leaders You're a trusted voice at the senior management table - contributing to business strategy, not just department updates The CCO's time has shifted: less firefighting, more innovation - because you own the department's operational performance About the Soar Group The Soar Group is one of the UK's fastest-growing performance agency groups, home to three specialist agencies. On the inside, we work as one: Hambi Media: Performance creative agency for Meta, delivering High Production, UGC, and Static ads. The UK's largest performance creative division. For You Advertising: The UK's independent TikTok agency, specialising in TikTok paid media, TikTok Shop, and creator-led content at scale. Soar With Us: Paid social and paid search, managing media buying and growth strategy across the group's client portfolio. Together, the group manages over £100M in ad spend, works with category-leading D2C brands, and operates the UK's largest Creative Strategy department with design, production, strategy, and UGC all under one roof. What Sets Us Apart Nominated for Meta's Creative Diversity Award 2025, the only independent agency recognised Highest independent agency spend on Meta in 2025 Official TikTok Agency Partner, Creative Partner, and one of the only TikTok Shop Partners across UK and US Two production studios (London and Manchester) Creators of D2C Diaries, one of the UK's leading eCommerce podcasts Partnered with Meta, TikTok, Foreplay, and Triple Whale Benefits 28 days paid holiday including birthday leave, Christmas Eve and New Year's Eve Long-service holiday scheme: after 2 years' service, you'll receive 1 extra day of annual leave for every year of service Flexible and hybrid working (2 days in office) Regular team socials Company Private Health and life insurance scheme Company pension scheme Work abroad for 1 month a year
Apr 29, 2026
Full time
Head of Creative Strategy ECD Business Unit 2 Performance Creative Strategy & Operations Reports to: Chief Creative Officer Function: External Creative Division (ECD), Business Unit 2 Location: Hybrid, Central London (Camden) Compensation: Competitive Salary + Benefit Scheme + 28 days Paid Holiday + Private Health The Opportunity We're looking for an experienced operator and leader to join the senior management team of the UK's largest performance creative department. Hambi Media (ECD) is the creative engine of the Soar Group - the UK's independent Meta agency. Our Creative Strategy department is the group's single biggest revenue driver, producing performance creative across High Production video, UGC, and Static for 7-9 figure DTC and e-commerce brands. We manage over £100M in ad spend and operate 13 creative pods. This is not a role for someone who wants to write scripts or build decks. This is a senior leadership hire focused on how the department runs, scales, and performs. You will partner with the Head of Creative Strategy (who owns the creative methodology and domain expertise) while you take ownership of operational excellence, leadership structure, and department performance. Your role is to turn a high-performing department into a world-class one through systems, standards, and people. What You'll Own Department Leadership & Team Development Lead and line-manage a team of Creative Leads, Senior Creative Strategists, and Creative Strategists - setting the bar for performance, accountability, and professional standards across the department Develop senior strategists and creative leads into confident, autonomous leaders - coaching them through difficult conversations, client escalations, strategic thinking, and team management Partner with the Head of Creative Strategy on department direction: you bring the leadership and operational excellence; she brings the creative strategy domain expertise Own the people strategy for the department: performance management, progression frameworks, capacity planning, and succession Build and maintain a department culture of ownership, curiosity, and relentless improvement - one where the team is motivated, stretched, and proud to work Operational Excellence & Standards Set and enforce quality standards across all creative output - High Production, UGC, and Static - ensuring consistency across every pod Champion process improvement and identify bottlenecks before they become blockers - from briefing workflows to reporting cadences to production handoffs Act as the feedback loop between the Creative Strategy team and senior leadership - surfacing patterns, risks, and opportunities that the CCO needs to see Drive accountability through clear KPIs, and a rhythm of performance conversations that keep the department sharp Strategic & Commercial Impact Ensure the department's creative output is commercially impactful - work that drives measurable results for clients across Meta, whilst remaining profitable Support the commercial growth of the department - working with the CCO and wider C-suite to evolve the service offering, identify revenue opportunities, and contribute to business strategy Think beyond delivery: you're here to help shape what the department becomes, not just keep it running Cross-Functional Collaboration Work closely with Account Management, Production, Post-Production, and Media Buying teams to ensure seamless delivery and aligned priorities Contribute to department-wide rituals (Monthly Momentum, Friday shoutouts, quarterly reviews) and drive cross-pod knowledge sharing Be a visible, trusted leader across the wider group - not just within the Creative Strategy team Who We're Looking For This role demands someone who can lead from the front, raise the bar on creative thinking and leadership, and take ownership of outcomes, not just output. Must-Have Proven experience leading large teams (20+ people minimum) - this is the most important requirement. You've built, scaled, or led a department or function of this size, ideally within an agency or marketing services environment Experience developing senior executors into leaders - you've coached managers, set progression frameworks, and built the kind of leadership bench that lets a department run without you in every room Strong commercial acumen - you've owned department P&Ls and are experienced in spreadsheets Agency or marketing services background - you understand the pace, client dynamics, and operational complexity of agency life. Your experience doesn't make you slow or too big for 'scrappiness' when required Excellent communicator - you can present in an empowering and inspiring way, lead team meetings, deliver tough feedback with care, and write clearly Cultural leader - you naturally set the tone for the teams around you. People want to work for you because you make them better Nice-to-Have Experience within creative strategy, performance creative, or paid social specifically - valuable but not essential. Our Head of Creative Strategy owns the domain methodology; you bring the leadership lens Understanding of DTC / e-commerce business models and the brands we serve Familiarity with the Meta and TikTok advertising ecosystems Experience with AI-augmented creative workflows or production innovation What Success Looks Like In your first 3 months: You've built trust with every Creative Lead and Senior Strategist - they see you as someone who makes them better You've established a clear operating rhythm: regular 1:1s, performance check-ins, and a visible presence across the department You've identified the top 3 operational or cultural improvements the department needs and started executing on them Katy and the senior team are operating with more confidence and autonomy because you've created the leadership structure that supports them By month 6: The department is running at a higher standard - measurably. Creative quality, team satisfaction, and delivery consistency have all improved You've developed at least 2 senior team members into demonstrably stronger leaders You're a trusted voice at the senior management table - contributing to business strategy, not just department updates The CCO's time has shifted: less firefighting, more innovation - because you own the department's operational performance About the Soar Group The Soar Group is one of the UK's fastest-growing performance agency groups, home to three specialist agencies. On the inside, we work as one: Hambi Media: Performance creative agency for Meta, delivering High Production, UGC, and Static ads. The UK's largest performance creative division. For You Advertising: The UK's independent TikTok agency, specialising in TikTok paid media, TikTok Shop, and creator-led content at scale. Soar With Us: Paid social and paid search, managing media buying and growth strategy across the group's client portfolio. Together, the group manages over £100M in ad spend, works with category-leading D2C brands, and operates the UK's largest Creative Strategy department with design, production, strategy, and UGC all under one roof. What Sets Us Apart Nominated for Meta's Creative Diversity Award 2025, the only independent agency recognised Highest independent agency spend on Meta in 2025 Official TikTok Agency Partner, Creative Partner, and one of the only TikTok Shop Partners across UK and US Two production studios (London and Manchester) Creators of D2C Diaries, one of the UK's leading eCommerce podcasts Partnered with Meta, TikTok, Foreplay, and Triple Whale Benefits 28 days paid holiday including birthday leave, Christmas Eve and New Year's Eve Long-service holiday scheme: after 2 years' service, you'll receive 1 extra day of annual leave for every year of service Flexible and hybrid working (2 days in office) Regular team socials Company Private Health and life insurance scheme Company pension scheme Work abroad for 1 month a year
Share pages with your social network (twitter) guest\_id, k, \_twitter\_sess, original\_referer (facebook) datr, lu (g+1) PREF, SID, HSID, SSID TribePad - this allows you to login to our social recruitment management platform trackerToken-4 - this is similar to Google Analytics but specifically allows us to determine which of our marketing activities from which you found our website. visitToken-4 - this is similar to Google Analytics but specifically allows us to determine which of our marketing activities from which you found our website. youWantTheCookie remember your preferences (such as language); monitor the general performance of our visitors' experience when on our website - this information then allows us to improve the usability of our website for you and all our other visitors; store essential information to allow you to register and/or login to our site; allow you to share any of our website's pages with your social networks - but only if you explicitly choose to. Google Analytics Description Google Analytics is a web analytics service provided by Google, Inc. ("Google"), to help us see how our website is used. The data collected by Google Analytics is used to analyse how frequently the same people revisit the website, how the website is found (for example, from a search engine or from a job board), and which pages are most (and least) frequently viewed. This information is combined with data from every visitor to create an overall picture of website use, and is never identified individually or personally and is not linked to any other information we store about you. Google features for generating maps and CAPTCHA images Your role What you'll be doing What We Need Corpay is currently looking to hire a Head of Risk Measurement & Policy for Risk Measurement Division. This position falls under our Cross Borders Line of business and will be based out of our London office. The Head of Risk Measurement & Policy is a senior risk leader responsible for defining, governing, and continuously enhancing the risk measurement architecture for liquidity and credit risk across Corpay's Cross-Border Solutions business.This role owns the design of quantitative risk frameworks, risk appetite metrics, and escalation structures. While not directly building models, the incumbent provides executive oversight, methodological direction, and credible challenge to analytics teams. You will report directly to the Chief Risk Officer and serve as the primary interface to senior leadership and the Board on risk measurement matters, translating complex risk exposures into clear strategic insights. How We Work As a Head of Risk Measurement & Policy, Corpay will set you up for success by providing: Assigned workspace in the London office. Company-issued equipment Role Responsibilities The responsibilities of the role will include: Owning the end-to-end framework for liquidity and credit risk measurement, ensuring alignment with business model, funding structure, and cross-border settlement dynamics. Defining forward-looking measurement methodologies including: + Liquidity stress testing and cash flow risk analytics + Counterparty and concentration risk frameworks + Portfolio exposure aggregation and credit loss estimation concepts + Scenario and sensitivity analysis design Ensuring frameworks are scalable, documented, and embedded within governance processes. Architecting and maintaining quantitative risk appetite statements for liquidity and credit risk. Defining and calibrating limits, thresholds, triggers, and escalation protocols. Overseeing breach governance and ensure transparency at executive and Board level. Providing executive oversight of model development performed by analytics teams. Challenging assumptions, methodology choices, stress parameters, and data integrity. Ensuring strong model governance, validation standards, and documentation. Leveraging prior hands-on modeling experience to ensure conceptual rigor without direct model build responsibility. Leading development of high-impact risk reporting for Executive Committees and the Board. Translating complex quantitative risk outputs into concise strategic narratives. Articulating emerging risk themes, structural vulnerabilities, and trade-offs clearly. Elevating reporting from descriptive metrics to insight-driven decision support. Advising on liquidity and credit risk implications of strategic initiatives, new corridors, products, and counterparties. Acting as a trusted advisor to CRO, CFO, Treasurer, and Business Heads. Representing Risk Measurement in regulatory dialogue, internal audit engagements, and governance forums. Building and mentoring a high-performing risk analytics oversight function. Qualifications & Skills 10-15+ years of progressive experience in liquidity and/or credit risk within financial services, payments, treasury, banking, or capital markets. Demonstrated experience designing or implementing quantitative risk models earlier in career; currently operating at oversight and governance level. Deep expertise in: + Liquidity risk frameworks + Credit portfolio analytics + Stress testing and scenario design + Risk appetite structuring + Risk governance in regulated environments Experience presenting to Executive Committees and Boards. Proven ability to influence senior stakeholders and shape risk culture. Advanced degree in Finance, Economics, Mathematics, or related field; FRM/CFA/PRM preferred. Benefits & Perks 4X Life Insurance Pension Scheme - 5% employer contribution Private Healthcare 25 days Holidays (plus Holiday buy/sell) Access to LinkedIn Learning Free rewards and discounts via Gratitudes Career Progression Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all qualified applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information and/or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: and . About Corpay Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements.Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities. Notice to Agency and Search Firm Representatives: Corpay will not accept unsolicited CV's from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search
Apr 29, 2026
Full time
Share pages with your social network (twitter) guest\_id, k, \_twitter\_sess, original\_referer (facebook) datr, lu (g+1) PREF, SID, HSID, SSID TribePad - this allows you to login to our social recruitment management platform trackerToken-4 - this is similar to Google Analytics but specifically allows us to determine which of our marketing activities from which you found our website. visitToken-4 - this is similar to Google Analytics but specifically allows us to determine which of our marketing activities from which you found our website. youWantTheCookie remember your preferences (such as language); monitor the general performance of our visitors' experience when on our website - this information then allows us to improve the usability of our website for you and all our other visitors; store essential information to allow you to register and/or login to our site; allow you to share any of our website's pages with your social networks - but only if you explicitly choose to. Google Analytics Description Google Analytics is a web analytics service provided by Google, Inc. ("Google"), to help us see how our website is used. The data collected by Google Analytics is used to analyse how frequently the same people revisit the website, how the website is found (for example, from a search engine or from a job board), and which pages are most (and least) frequently viewed. This information is combined with data from every visitor to create an overall picture of website use, and is never identified individually or personally and is not linked to any other information we store about you. Google features for generating maps and CAPTCHA images Your role What you'll be doing What We Need Corpay is currently looking to hire a Head of Risk Measurement & Policy for Risk Measurement Division. This position falls under our Cross Borders Line of business and will be based out of our London office. The Head of Risk Measurement & Policy is a senior risk leader responsible for defining, governing, and continuously enhancing the risk measurement architecture for liquidity and credit risk across Corpay's Cross-Border Solutions business.This role owns the design of quantitative risk frameworks, risk appetite metrics, and escalation structures. While not directly building models, the incumbent provides executive oversight, methodological direction, and credible challenge to analytics teams. You will report directly to the Chief Risk Officer and serve as the primary interface to senior leadership and the Board on risk measurement matters, translating complex risk exposures into clear strategic insights. How We Work As a Head of Risk Measurement & Policy, Corpay will set you up for success by providing: Assigned workspace in the London office. Company-issued equipment Role Responsibilities The responsibilities of the role will include: Owning the end-to-end framework for liquidity and credit risk measurement, ensuring alignment with business model, funding structure, and cross-border settlement dynamics. Defining forward-looking measurement methodologies including: + Liquidity stress testing and cash flow risk analytics + Counterparty and concentration risk frameworks + Portfolio exposure aggregation and credit loss estimation concepts + Scenario and sensitivity analysis design Ensuring frameworks are scalable, documented, and embedded within governance processes. Architecting and maintaining quantitative risk appetite statements for liquidity and credit risk. Defining and calibrating limits, thresholds, triggers, and escalation protocols. Overseeing breach governance and ensure transparency at executive and Board level. Providing executive oversight of model development performed by analytics teams. Challenging assumptions, methodology choices, stress parameters, and data integrity. Ensuring strong model governance, validation standards, and documentation. Leveraging prior hands-on modeling experience to ensure conceptual rigor without direct model build responsibility. Leading development of high-impact risk reporting for Executive Committees and the Board. Translating complex quantitative risk outputs into concise strategic narratives. Articulating emerging risk themes, structural vulnerabilities, and trade-offs clearly. Elevating reporting from descriptive metrics to insight-driven decision support. Advising on liquidity and credit risk implications of strategic initiatives, new corridors, products, and counterparties. Acting as a trusted advisor to CRO, CFO, Treasurer, and Business Heads. Representing Risk Measurement in regulatory dialogue, internal audit engagements, and governance forums. Building and mentoring a high-performing risk analytics oversight function. Qualifications & Skills 10-15+ years of progressive experience in liquidity and/or credit risk within financial services, payments, treasury, banking, or capital markets. Demonstrated experience designing or implementing quantitative risk models earlier in career; currently operating at oversight and governance level. Deep expertise in: + Liquidity risk frameworks + Credit portfolio analytics + Stress testing and scenario design + Risk appetite structuring + Risk governance in regulated environments Experience presenting to Executive Committees and Boards. Proven ability to influence senior stakeholders and shape risk culture. Advanced degree in Finance, Economics, Mathematics, or related field; FRM/CFA/PRM preferred. Benefits & Perks 4X Life Insurance Pension Scheme - 5% employer contribution Private Healthcare 25 days Holidays (plus Holiday buy/sell) Access to LinkedIn Learning Free rewards and discounts via Gratitudes Career Progression Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all qualified applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information and/or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: and . About Corpay Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements.Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities. Notice to Agency and Search Firm Representatives: Corpay will not accept unsolicited CV's from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search
Individual Giving Lead We are looking for an experienced and ambitious fundraising or marketing professional to play a pivotal role in leading the supporter acquisition programme. We re on a mission to support our client, voted one of the top 100 hospitals in the world, and a global leader in healthcare innovation. From new cancer care to a world-class children s hospital, your work will help transform the future of patient care. Position: Individual Giving Lead (Acquisition) Location: Cambridge / Hybrid (minimum two days per week in the office) Salary: £32,000 to £35,000 per annum (depending on experience) plus a great benefits package! Hours: Full time, 37.5 hours per week Contract: Permanent Closing Date: 17th May 2026, however we reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found. About the Role You will drive the strategic development and delivery of multi-channel campaigns spanning digital, face-to-face, and direct mail ensuring the organisation attracts high quality new supporters efficiently and at scale. Working as a key member of the Individual Giving team, you will take ownership of all acquisition activity while collaborating closely with new colleagues to shape and deliver an exceptional welcome journey. Together, you will ensure that every new supporter receives a personalised, engaging introduction that builds loyalty from the start and reflects the commitment to supporter centred fundraising. As part of a newly developed and ambitious Individual Giving function, you will champion innovation, continuous improvement, and a culture of integrity. Your leadership will help ensure that every aspect of acquisition work puts supporters at the heart of what the organisation does and contributes to the long term development of the programme Key areas of responsibility include: Strategy and planning Fundraising Targets and budgets Data, reporting, and administration Innovation and Compliance About You You will bring a data driven mindset to the role interrogating performance, identifying insights, and making evidence based recommendations to optimise campaigns. With a strong understanding of KPIs, cost per acquisition, and long term value, you will lead on shaping an agile acquisition plan that maximises return on investment and supports sustainable growth. You will have: Experience of working in a fast-paced individual giving or digital marketing team Experience recruiting new supporters (or customers) through a variety of channels Experience of monitoring and reporting on KPIs relevant to this role Excellent communication skills, written and verbal Excellent attention to detail Strong organisational skills and the ability to manage competing priorities and deadlines Conscientious approach to your work Strong numeracy skills to monitor budgets and project spend Computer literacy and experience with Microsoft Office packages Empathy and a passion and enthusiasm for the work of organisation We strongly encourage applicants from all backgrounds and identities, every new team member brings a unique perspective, helping us enrich and diversify our charity. In Return This is an amazing place to work! You will receive a fantastic benefits package including: Pension Scheme with 7% Employer Contribution 25 days Annual Leave + Bank Holidays + Your Birthday off Group Life Assurance (4x salary) Enhanced Maternity and Paternity Pay Annual Eye Tests + £65 towards computer-use glasses On-site Leisure Centre NHS Discount Schemes Health Cash Plan Employee Assistance Programmes Cycle to Work Scheme Other roles you may have experience in include Digital Marketing, Marketing, Digital Content, Communications, Marketing and Communications, Digital Marketing Lead, Marketing Lead, Digital Content Lead, Communications Lead, Marketing and Communications Lead, Individual Giving, Individual Giving Officer, Individual Giving Fundraiser, Individual Giving Lead, Fundraising, Fundraiser. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Apr 29, 2026
Full time
Individual Giving Lead We are looking for an experienced and ambitious fundraising or marketing professional to play a pivotal role in leading the supporter acquisition programme. We re on a mission to support our client, voted one of the top 100 hospitals in the world, and a global leader in healthcare innovation. From new cancer care to a world-class children s hospital, your work will help transform the future of patient care. Position: Individual Giving Lead (Acquisition) Location: Cambridge / Hybrid (minimum two days per week in the office) Salary: £32,000 to £35,000 per annum (depending on experience) plus a great benefits package! Hours: Full time, 37.5 hours per week Contract: Permanent Closing Date: 17th May 2026, however we reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found. About the Role You will drive the strategic development and delivery of multi-channel campaigns spanning digital, face-to-face, and direct mail ensuring the organisation attracts high quality new supporters efficiently and at scale. Working as a key member of the Individual Giving team, you will take ownership of all acquisition activity while collaborating closely with new colleagues to shape and deliver an exceptional welcome journey. Together, you will ensure that every new supporter receives a personalised, engaging introduction that builds loyalty from the start and reflects the commitment to supporter centred fundraising. As part of a newly developed and ambitious Individual Giving function, you will champion innovation, continuous improvement, and a culture of integrity. Your leadership will help ensure that every aspect of acquisition work puts supporters at the heart of what the organisation does and contributes to the long term development of the programme Key areas of responsibility include: Strategy and planning Fundraising Targets and budgets Data, reporting, and administration Innovation and Compliance About You You will bring a data driven mindset to the role interrogating performance, identifying insights, and making evidence based recommendations to optimise campaigns. With a strong understanding of KPIs, cost per acquisition, and long term value, you will lead on shaping an agile acquisition plan that maximises return on investment and supports sustainable growth. You will have: Experience of working in a fast-paced individual giving or digital marketing team Experience recruiting new supporters (or customers) through a variety of channels Experience of monitoring and reporting on KPIs relevant to this role Excellent communication skills, written and verbal Excellent attention to detail Strong organisational skills and the ability to manage competing priorities and deadlines Conscientious approach to your work Strong numeracy skills to monitor budgets and project spend Computer literacy and experience with Microsoft Office packages Empathy and a passion and enthusiasm for the work of organisation We strongly encourage applicants from all backgrounds and identities, every new team member brings a unique perspective, helping us enrich and diversify our charity. In Return This is an amazing place to work! You will receive a fantastic benefits package including: Pension Scheme with 7% Employer Contribution 25 days Annual Leave + Bank Holidays + Your Birthday off Group Life Assurance (4x salary) Enhanced Maternity and Paternity Pay Annual Eye Tests + £65 towards computer-use glasses On-site Leisure Centre NHS Discount Schemes Health Cash Plan Employee Assistance Programmes Cycle to Work Scheme Other roles you may have experience in include Digital Marketing, Marketing, Digital Content, Communications, Marketing and Communications, Digital Marketing Lead, Marketing Lead, Digital Content Lead, Communications Lead, Marketing and Communications Lead, Individual Giving, Individual Giving Officer, Individual Giving Fundraiser, Individual Giving Lead, Fundraising, Fundraiser. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
International Student Admission & Recruitment Officer Contact Email: Job Info Status: Sourcing Experience: 2 Years No of Jobs: 3 Posted: 11-04-2024 Apply Before: 31-05-2026 Special note: UK visa sponsorship for qualified international applicants Working Hour: 40 hours per week Report to: Recruitment Manager Start Date: 01-07-2030 Department: Operation Reference number: RRG0125/04 City: London Description Under the direction of the International Admission Team, you will implement and co-ordinate the processing of student applications to different Universities that we are working in partnership with. You will be reviewing incoming applications, and validating applications' academic records and/or professional experience. You will oversee the day-to-day aspects of admissions, liaising with various internal and external stakeholders on related matters. Essential Duties / Role and Responsibilities All aspect of application administration and processing, for submission to RRG's Partner Universities, which includes. Completing Student Applications. Providing professional advice and guidance on admission and recruitment process and procedures. Assessing qualifications (including contributing or defining academic requirements). Fee Assessing. To work collaboratively with Student Recruitment and Outreach on conversion and recruitment activity. UK University application process and entry requirement guidance to international students. Assist with recruitment off, and provide information, to prospective students. Assist with recruiting and marketing campaigns for specific programmes in a collaborative effort to meet performance goals. Processing student applications from RRG. Coordinating, processing and managing applications from all RRG offices. Developing and maintaining excellent knowledge of RRG services and products. Abetting and representing RRG at University Exhibitions, International Education Fairs and RRG Exhibitions. Liaising with UK Universities and their officers for student recruitment. Advising / Counselling students from South Asia and Southeast Asia, regarding; Universities, Courses, Admission requirements, Entrance exams and Scholarships available in the UK. Provide initial counselling, through voice, and video communication to all prospective applicants, and extend them an invitation to meet in person, at RRG's office for further counselling. Support the compliance team for international applicants with their visa requirements. Supporting the Company Director in marketing & developing RRG branding. To regularly review the Admissions Process and Procedures, identifying the need for procedure updates and additional staff training, whilst coordinating with all RRG offices. Implementing the required updates and training. To conduct regular staff development reviews and feed the results into their annual appraisals. Collect, maintain, fully understand, and analyse the company data on the number of applications and the company's status relevant to each University's requirement. Provide this data as monthly reports to the Company Directors. Create new strategies for enhancing the recruitment function, using the data collected as the based platform, in order to meet the required growth in applications. Required Experience Further or higher education qualifications or equivalent experience. Experience in student support in Higher Education, preferably with experience in dealing with international students. Experience of procedures and knowledge of student visas is essential. Ability to manage a diversity of tasks and organize and prioritise own workload while under pressure. Ability to contribute to, and work within a team. Ability to work on own initiative to resolve a range of problems. Excellent verbal and written communication skills. Ability to demonstrate cultural awareness and able to demonstrate a high level of empathy and understanding with international students. Excellent IT skills in an administrative setting, including word processing skills and using a multi-user student record system. Experience of using a Higher Education student record system is desirable. Ability to work flexibly to ensure completion of tasks, such as outside standard working hours during busy periods of the year. Able to demonstrate an understanding of, and commitment to, equality and diversity, and its practical application.
Apr 29, 2026
Full time
International Student Admission & Recruitment Officer Contact Email: Job Info Status: Sourcing Experience: 2 Years No of Jobs: 3 Posted: 11-04-2024 Apply Before: 31-05-2026 Special note: UK visa sponsorship for qualified international applicants Working Hour: 40 hours per week Report to: Recruitment Manager Start Date: 01-07-2030 Department: Operation Reference number: RRG0125/04 City: London Description Under the direction of the International Admission Team, you will implement and co-ordinate the processing of student applications to different Universities that we are working in partnership with. You will be reviewing incoming applications, and validating applications' academic records and/or professional experience. You will oversee the day-to-day aspects of admissions, liaising with various internal and external stakeholders on related matters. Essential Duties / Role and Responsibilities All aspect of application administration and processing, for submission to RRG's Partner Universities, which includes. Completing Student Applications. Providing professional advice and guidance on admission and recruitment process and procedures. Assessing qualifications (including contributing or defining academic requirements). Fee Assessing. To work collaboratively with Student Recruitment and Outreach on conversion and recruitment activity. UK University application process and entry requirement guidance to international students. Assist with recruitment off, and provide information, to prospective students. Assist with recruiting and marketing campaigns for specific programmes in a collaborative effort to meet performance goals. Processing student applications from RRG. Coordinating, processing and managing applications from all RRG offices. Developing and maintaining excellent knowledge of RRG services and products. Abetting and representing RRG at University Exhibitions, International Education Fairs and RRG Exhibitions. Liaising with UK Universities and their officers for student recruitment. Advising / Counselling students from South Asia and Southeast Asia, regarding; Universities, Courses, Admission requirements, Entrance exams and Scholarships available in the UK. Provide initial counselling, through voice, and video communication to all prospective applicants, and extend them an invitation to meet in person, at RRG's office for further counselling. Support the compliance team for international applicants with their visa requirements. Supporting the Company Director in marketing & developing RRG branding. To regularly review the Admissions Process and Procedures, identifying the need for procedure updates and additional staff training, whilst coordinating with all RRG offices. Implementing the required updates and training. To conduct regular staff development reviews and feed the results into their annual appraisals. Collect, maintain, fully understand, and analyse the company data on the number of applications and the company's status relevant to each University's requirement. Provide this data as monthly reports to the Company Directors. Create new strategies for enhancing the recruitment function, using the data collected as the based platform, in order to meet the required growth in applications. Required Experience Further or higher education qualifications or equivalent experience. Experience in student support in Higher Education, preferably with experience in dealing with international students. Experience of procedures and knowledge of student visas is essential. Ability to manage a diversity of tasks and organize and prioritise own workload while under pressure. Ability to contribute to, and work within a team. Ability to work on own initiative to resolve a range of problems. Excellent verbal and written communication skills. Ability to demonstrate cultural awareness and able to demonstrate a high level of empathy and understanding with international students. Excellent IT skills in an administrative setting, including word processing skills and using a multi-user student record system. Experience of using a Higher Education student record system is desirable. Ability to work flexibly to ensure completion of tasks, such as outside standard working hours during busy periods of the year. Able to demonstrate an understanding of, and commitment to, equality and diversity, and its practical application.
Marketing & Brand Officer (Maternity cover) Location: Remote (UK based) Salary: £29,450 per year (plus Inner London Weighting of £3,483.94, if eligible) Length of contract: 12 months fixed term contract Hours per week: 37 hours (28 hours also considered) Start date: mid May 2026 Closing date: We reserve the right to adapt the advert at any time per organisational circumstances and to close this vacancy early for the role. Therefore, if you are interested, please submit your application as early as possible. Interviews: Interviews will be scheduled on a rolling basis Who are Women s Aid? Women s Aid is the national charity working to end domestic abuse against women and children. We are a federation of 185 organisations which provide over 300 local lifesaving services to women and children across the country. For 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse. Our support services, which include the Survivors Forum, the No Woman Turned Away Project, the Survivor s Handbook, Love Respect (our dedicated website for young people), the national Women s Aid Directory and our advocacy projects, help thousands of women and children every year. Purpose of the Marketing & Brand Officer role: To develop, coordinate and deliver impactful marketing content across channels to drive engagement and income. To create publications and assets that increase awareness of WA's brand identity and to use analytics to assist with creating and evaluating targeted campaigns. To support with content creation and updates across platforms and WA s channels. Key duties and responsibilities of the Marketing & Brand Officer: Support with the design of publications and branded assets, which are created both in-house and externally using desktop publishing software (e.g. Canva, Adobe InDesign). Work with a diverse range of stakeholders, to generate high-quality, impactful content, including web copy, direct mailings, and newsletters etc. to ensure engagement to lead towards income growth. Monitor content calendars across digital platforms, ensuring regular, consistent messaging that reflects WA brand, mission and values. Draft, edit and proof email copy to ensure clarity, accessibility, inclusivity and alignment with brand tone of voice. Work with Digital colleagues to ensure messaging is optimised for different audiences and purposes (e.g. engagement, fundraising, brand awareness). Assist with gathering stories/content from across the organisation for use in email communications. Monitor performance metrics and feed insights back into content planning. Act as the guardian of our brand, implementing standards for visual and written content, and ensuring consistency in tone and messaging. Ensure our digital and offline presence is consistently on brand and on message, embedding the style and tone of voice across all our channels. Track and analyse communications metrics, supporting the production of regular reports to the senior leadership on the effectiveness of communications efforts. Oversee Women s Aid websites, and mailings to ensure content is engaging, relevant, and up to date. Support the implementation of market research, identifying consumer insights, market trends, and competitor activities. What we are looking for in our Marketing & Brand Officer: Experience of on-line communications/websites/social media, digital fundraising including Content Management Systems. Experience of Adobe Creative Suite or similar desktop publishing programmes used to create documents and web banners. Ability to produce high quality written material, for copy writing, copy editing and publicity materials, posters and press releases. Ability to communicate sensitively with survivors of domestic violence to discuss case studies. An understanding of the principles and practices of marketing. Experience of working in communications/journalism/ publications or similar work. An understanding of the essential requirement to maintain confidentiality in all areas of work. A basic understanding of, and sensitivity to, the issues relating to domestic abuse, including the nature of domestic abuse and its impact on women and children. Experience of liaising with a variety of individuals and organisations at a variety of levels. Experience of maintaining systems for information storage and retrieval. Benefits of joining us as our Marketing & Brand Officer include: Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days. Valuable Pension Benefits: a generous 7% employer contribution. Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies NB: Women only need apply under schedule 9 (Part 1) of the Equality Act 2010 All posts, including remote posts, must be based in the UK. Women s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women. Please see the Reasonable Adjustments Statement on Job Description. Please read our Single Sex Statement on the Women s Aid Website Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.
Apr 29, 2026
Full time
Marketing & Brand Officer (Maternity cover) Location: Remote (UK based) Salary: £29,450 per year (plus Inner London Weighting of £3,483.94, if eligible) Length of contract: 12 months fixed term contract Hours per week: 37 hours (28 hours also considered) Start date: mid May 2026 Closing date: We reserve the right to adapt the advert at any time per organisational circumstances and to close this vacancy early for the role. Therefore, if you are interested, please submit your application as early as possible. Interviews: Interviews will be scheduled on a rolling basis Who are Women s Aid? Women s Aid is the national charity working to end domestic abuse against women and children. We are a federation of 185 organisations which provide over 300 local lifesaving services to women and children across the country. For 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse. Our support services, which include the Survivors Forum, the No Woman Turned Away Project, the Survivor s Handbook, Love Respect (our dedicated website for young people), the national Women s Aid Directory and our advocacy projects, help thousands of women and children every year. Purpose of the Marketing & Brand Officer role: To develop, coordinate and deliver impactful marketing content across channels to drive engagement and income. To create publications and assets that increase awareness of WA's brand identity and to use analytics to assist with creating and evaluating targeted campaigns. To support with content creation and updates across platforms and WA s channels. Key duties and responsibilities of the Marketing & Brand Officer: Support with the design of publications and branded assets, which are created both in-house and externally using desktop publishing software (e.g. Canva, Adobe InDesign). Work with a diverse range of stakeholders, to generate high-quality, impactful content, including web copy, direct mailings, and newsletters etc. to ensure engagement to lead towards income growth. Monitor content calendars across digital platforms, ensuring regular, consistent messaging that reflects WA brand, mission and values. Draft, edit and proof email copy to ensure clarity, accessibility, inclusivity and alignment with brand tone of voice. Work with Digital colleagues to ensure messaging is optimised for different audiences and purposes (e.g. engagement, fundraising, brand awareness). Assist with gathering stories/content from across the organisation for use in email communications. Monitor performance metrics and feed insights back into content planning. Act as the guardian of our brand, implementing standards for visual and written content, and ensuring consistency in tone and messaging. Ensure our digital and offline presence is consistently on brand and on message, embedding the style and tone of voice across all our channels. Track and analyse communications metrics, supporting the production of regular reports to the senior leadership on the effectiveness of communications efforts. Oversee Women s Aid websites, and mailings to ensure content is engaging, relevant, and up to date. Support the implementation of market research, identifying consumer insights, market trends, and competitor activities. What we are looking for in our Marketing & Brand Officer: Experience of on-line communications/websites/social media, digital fundraising including Content Management Systems. Experience of Adobe Creative Suite or similar desktop publishing programmes used to create documents and web banners. Ability to produce high quality written material, for copy writing, copy editing and publicity materials, posters and press releases. Ability to communicate sensitively with survivors of domestic violence to discuss case studies. An understanding of the principles and practices of marketing. Experience of working in communications/journalism/ publications or similar work. An understanding of the essential requirement to maintain confidentiality in all areas of work. A basic understanding of, and sensitivity to, the issues relating to domestic abuse, including the nature of domestic abuse and its impact on women and children. Experience of liaising with a variety of individuals and organisations at a variety of levels. Experience of maintaining systems for information storage and retrieval. Benefits of joining us as our Marketing & Brand Officer include: Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days. Valuable Pension Benefits: a generous 7% employer contribution. Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies NB: Women only need apply under schedule 9 (Part 1) of the Equality Act 2010 All posts, including remote posts, must be based in the UK. Women s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women. Please see the Reasonable Adjustments Statement on Job Description. Please read our Single Sex Statement on the Women s Aid Website Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.
Salary: £28,860 Contract: Full-time, fixed-term to January 2027 Location: London hybrid working (two days per week in the office) Deadline: ASAP - they are looking for an immediate start, so will be reviewing applications on a rolling basis Benefits: 25 days annual leave, season ticket loan, cycle to work scheme, Employee Assistance Programme We're working with Operation Smile UK to find a dedicated Supporter Care Officer to join their Data, Technology & Supporter Care team. This is a vital role at the heart of their fundraising operation, ensuring every supporter receives outstanding care and stewardship. Reporting to the Senior Supporter Care Manager, you ll be the first point of contact for supporters, managing enquiries, donations and supporter records while helping to deliver a positive and engaging supporter journey. This is an excellent opportunity for someone with supporter care or administrative experience who thrives in a fast-paced environment and is passionate about delivering high-quality customer service for a cause with real global impact. To be successful as the Supporter Care Officer, you will need: Experience in a supporter care, donor services or similar administrative role Strong attention to detail and accuracy when working with data and financial information Experience of maintaining CRM/database records and managing multiple priorities Experience of donation processing, direct marketing or working within a charity environment If you would like to discuss this role, please contact us and quote the reference 2962HB Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity roles and are passionate about improving equality across the sector. You can read more about our commitment to diversity on our website If sufficient applications are received, the charity reserves the right to close the vacancy early.
Apr 29, 2026
Full time
Salary: £28,860 Contract: Full-time, fixed-term to January 2027 Location: London hybrid working (two days per week in the office) Deadline: ASAP - they are looking for an immediate start, so will be reviewing applications on a rolling basis Benefits: 25 days annual leave, season ticket loan, cycle to work scheme, Employee Assistance Programme We're working with Operation Smile UK to find a dedicated Supporter Care Officer to join their Data, Technology & Supporter Care team. This is a vital role at the heart of their fundraising operation, ensuring every supporter receives outstanding care and stewardship. Reporting to the Senior Supporter Care Manager, you ll be the first point of contact for supporters, managing enquiries, donations and supporter records while helping to deliver a positive and engaging supporter journey. This is an excellent opportunity for someone with supporter care or administrative experience who thrives in a fast-paced environment and is passionate about delivering high-quality customer service for a cause with real global impact. To be successful as the Supporter Care Officer, you will need: Experience in a supporter care, donor services or similar administrative role Strong attention to detail and accuracy when working with data and financial information Experience of maintaining CRM/database records and managing multiple priorities Experience of donation processing, direct marketing or working within a charity environment If you would like to discuss this role, please contact us and quote the reference 2962HB Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity roles and are passionate about improving equality across the sector. You can read more about our commitment to diversity on our website If sufficient applications are received, the charity reserves the right to close the vacancy early.
Salary: £40,000 plus benefits Contract: Permanent (full-time; flexible working considered) Location: London 2 days pw Closing date: ASAP rolling interviews This organisation is looking for an experienced and passionate Senior Face to Face Fundraising Officer to play a pivotal role in delivering their direct marketing strategy. This role will work closely with agency partners so you will need to lead on managing the relationships with those agencies, ensuring quality and providing training alongside working with internal operational teams. You ll ensure fundraising campaigns are delivered to the highest standards, are fully compliant with fundraising regulations and meet agreed performance targets. This is an exciting opportunity for someone who thrives on presenting, motivating others and working collaboratively across teams to make a real and tangible difference. To be successful in this role, you will need: Experience of delivering engaging training or presentations to small and medium sized groups (this doesn t have to be in the charity sector) A proven ability to motivate and inspire others to achieve targets Experience of planning, monitoring or delivering projects or campaigns to deadlines Strong interpersonal and communication skills, with confidence working across a wide range of stakeholders If you would like to discuss this role, please contact us and quote the reference 2960AJ. Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge to match candidates to the most suitable charity roles and are committed to improving equality and diversity across the sector. If sufficient applications are received, the charity reserves the right to close the vacancy early.
Apr 29, 2026
Full time
Salary: £40,000 plus benefits Contract: Permanent (full-time; flexible working considered) Location: London 2 days pw Closing date: ASAP rolling interviews This organisation is looking for an experienced and passionate Senior Face to Face Fundraising Officer to play a pivotal role in delivering their direct marketing strategy. This role will work closely with agency partners so you will need to lead on managing the relationships with those agencies, ensuring quality and providing training alongside working with internal operational teams. You ll ensure fundraising campaigns are delivered to the highest standards, are fully compliant with fundraising regulations and meet agreed performance targets. This is an exciting opportunity for someone who thrives on presenting, motivating others and working collaboratively across teams to make a real and tangible difference. To be successful in this role, you will need: Experience of delivering engaging training or presentations to small and medium sized groups (this doesn t have to be in the charity sector) A proven ability to motivate and inspire others to achieve targets Experience of planning, monitoring or delivering projects or campaigns to deadlines Strong interpersonal and communication skills, with confidence working across a wide range of stakeholders If you would like to discuss this role, please contact us and quote the reference 2960AJ. Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge to match candidates to the most suitable charity roles and are committed to improving equality and diversity across the sector. If sufficient applications are received, the charity reserves the right to close the vacancy early.
Support Services Officer Rebuilding Futures Fund Location: Hybrid Salary: FTE £24,000 £26,500 (£13.19 to £14.56 per hour) Role Status: 21 hours per week Closing Date: 5 May 2026 Location: Minimum of 2 days per week from our office in Stroud, Gloucestershire; Preferably working Monday to Thursday but can be discussed at interview Are you a motivated, forward-thinking person with the ability to provide high quality administrative support We are looking for a Support Services Officer to work alongside our nurse team to provide administrative support, with a particular focus on managing financial assistance delivered through the Rebuilding Futures Fund. As a centre of expertise for after-care and support, we have established a successful Rebuilding Futures Fund (RFF), providing financial, practical and emotional support to people of all ages affected by meningitis across the UK. About the Job This role includes a wide range of administrative tasks working with financial systems, maintaining accurate database records, coordinating the ordering of goods and services, and liaising with a variety of stakeholders. You will also communicate directly with individuals and families who have been impacted by meningitis. We are looking for someone who is organised, detail oriented, flexible, and able to demonstrate empathy and compassion for those we support. Administration: Act as the primary point of contact for RFF-related work, both internally and externally, liaising with the nurse team regarding decisions and agreed actions. Provide administrative assistance to the Information and Support Team across all areas of service delivery. Contribute to the development and delivery of the RFF, including creating and refining processes and procedures. Process all RFF applications, including conducting initial assessments. Coordinate the ongoing distribution and monitoring of financial awards. Support the marketing and promotion of the RFF, including maintaining website content and developing case studies. Prepare financial and activity reports in advance of monthly RFF panel meetings. Organise and attend monthly panel meetings and produce accurate minutes. Conduct desk research and gather information to support the ongoing development of the Rebuilding Futures Fund. Ensure compliance with Meningitis Now policies and procedures, including data protection requirements. Carry out other administrative duties as requested by the Helpline and Information Manager. Data Management: Follow detailed Salesforce processes and procedures to a high standard of accuracy. Produce data and reporting relating to the Rebuilding Futures Fund. Ensure accurate records are kept for all RFF activities in line with data protection policies. Communication: Communicate sensitively and professionally with applicants, Therapists, suppliers, and other stakeholders. Liaise with the Support Team regarding application processing and supporter enquiries. Share regular updates across the wider organisation on RFF activity and outcomes. What We're Looking For Essential Selection Criteria: Significant experience in an administrative role with strong IT capability. Experience using a Customer Relationship Management (CRM) database Salesforce or equivalent. Experience producing activity and financial reports. Experience developing and implementing administrative processes and procedures. Proficiency with Microsoft Office, including Excel. Essential Skills: Self motivated, able to work independently and as part of a team. Excellent written skills, numeracy, and reporting ability. Strong communication skills with the ability to work sensitively with a diverse range of people. Ability to handle confidential information with discretion and empathy. Strong time-management skills, able to meet multiple deadlines and manage competing priorities. High level of accuracy and attention to detail. Excellent organisational and planning skills. Ability to manage a variety of tasks simultaneously. Comfortable discussing sensitive or difficult topics with people affected by meningitis. Desirable Selection Criteria: Experience administering a financial assistance programme. Experience working within a support based service. Ready to Apply Please apply by completing the application form on our HR system you will be redirected on clicking apply. Please note that due to using an anonymised recruitment process, only responses to the application questions will be used for shortlisting. If you choose to upload a CV or covering letter, this information won't be seen until after shortlisting has been completed. Closing date for applications: 9am, Tuesday, 5 May 2026 Interviews: Tuesday, 12 May 2026 Note: Meningitis Now reserve the right to close this advert early or extend it depending on the number of sufficient applications received. If you are interested, please apply as soon as possible.
Apr 29, 2026
Full time
Support Services Officer Rebuilding Futures Fund Location: Hybrid Salary: FTE £24,000 £26,500 (£13.19 to £14.56 per hour) Role Status: 21 hours per week Closing Date: 5 May 2026 Location: Minimum of 2 days per week from our office in Stroud, Gloucestershire; Preferably working Monday to Thursday but can be discussed at interview Are you a motivated, forward-thinking person with the ability to provide high quality administrative support We are looking for a Support Services Officer to work alongside our nurse team to provide administrative support, with a particular focus on managing financial assistance delivered through the Rebuilding Futures Fund. As a centre of expertise for after-care and support, we have established a successful Rebuilding Futures Fund (RFF), providing financial, practical and emotional support to people of all ages affected by meningitis across the UK. About the Job This role includes a wide range of administrative tasks working with financial systems, maintaining accurate database records, coordinating the ordering of goods and services, and liaising with a variety of stakeholders. You will also communicate directly with individuals and families who have been impacted by meningitis. We are looking for someone who is organised, detail oriented, flexible, and able to demonstrate empathy and compassion for those we support. Administration: Act as the primary point of contact for RFF-related work, both internally and externally, liaising with the nurse team regarding decisions and agreed actions. Provide administrative assistance to the Information and Support Team across all areas of service delivery. Contribute to the development and delivery of the RFF, including creating and refining processes and procedures. Process all RFF applications, including conducting initial assessments. Coordinate the ongoing distribution and monitoring of financial awards. Support the marketing and promotion of the RFF, including maintaining website content and developing case studies. Prepare financial and activity reports in advance of monthly RFF panel meetings. Organise and attend monthly panel meetings and produce accurate minutes. Conduct desk research and gather information to support the ongoing development of the Rebuilding Futures Fund. Ensure compliance with Meningitis Now policies and procedures, including data protection requirements. Carry out other administrative duties as requested by the Helpline and Information Manager. Data Management: Follow detailed Salesforce processes and procedures to a high standard of accuracy. Produce data and reporting relating to the Rebuilding Futures Fund. Ensure accurate records are kept for all RFF activities in line with data protection policies. Communication: Communicate sensitively and professionally with applicants, Therapists, suppliers, and other stakeholders. Liaise with the Support Team regarding application processing and supporter enquiries. Share regular updates across the wider organisation on RFF activity and outcomes. What We're Looking For Essential Selection Criteria: Significant experience in an administrative role with strong IT capability. Experience using a Customer Relationship Management (CRM) database Salesforce or equivalent. Experience producing activity and financial reports. Experience developing and implementing administrative processes and procedures. Proficiency with Microsoft Office, including Excel. Essential Skills: Self motivated, able to work independently and as part of a team. Excellent written skills, numeracy, and reporting ability. Strong communication skills with the ability to work sensitively with a diverse range of people. Ability to handle confidential information with discretion and empathy. Strong time-management skills, able to meet multiple deadlines and manage competing priorities. High level of accuracy and attention to detail. Excellent organisational and planning skills. Ability to manage a variety of tasks simultaneously. Comfortable discussing sensitive or difficult topics with people affected by meningitis. Desirable Selection Criteria: Experience administering a financial assistance programme. Experience working within a support based service. Ready to Apply Please apply by completing the application form on our HR system you will be redirected on clicking apply. Please note that due to using an anonymised recruitment process, only responses to the application questions will be used for shortlisting. If you choose to upload a CV or covering letter, this information won't be seen until after shortlisting has been completed. Closing date for applications: 9am, Tuesday, 5 May 2026 Interviews: Tuesday, 12 May 2026 Note: Meningitis Now reserve the right to close this advert early or extend it depending on the number of sufficient applications received. If you are interested, please apply as soon as possible.
Individual Giving Lead We are looking for an experienced and ambitious fundraising or marketing professional to play a pivotal role in leading the supporter acquisition programme. We re on a mission to support our client, voted one of the top 100 hospitals in the world, and a global leader in healthcare innovation. From new cancer care to a world-class children s hospital, your work will help transform the future of patient care. Position: Individual Giving Lead (Acquisition) Location: Cambridge / Hybrid (minimum two days per week in the office) Salary: £32,000 to £35,000 per annum (depending on experience) plus a great benefits package! Hours: Full time, 37.5 hours per week Contract: Permanent Closing Date: 17th May 2026, however we reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found. About the Role You will drive the strategic development and delivery of multi-channel campaigns spanning digital, face-to-face, and direct mail ensuring the organisation attracts high quality new supporters efficiently and at scale. Working as a key member of the Individual Giving team, you will take ownership of all acquisition activity while collaborating closely with new colleagues to shape and deliver an exceptional welcome journey. Together, you will ensure that every new supporter receives a personalised, engaging introduction that builds loyalty from the start and reflects the commitment to supporter centred fundraising. As part of a newly developed and ambitious Individual Giving function, you will champion innovation, continuous improvement, and a culture of integrity. Your leadership will help ensure that every aspect of acquisition work puts supporters at the heart of what the organisation does and contributes to the long term development of the programme Key areas of responsibility include: Strategy and planning Fundraising Targets and budgets Data, reporting, and administration Innovation and Compliance About You You will bring a data driven mindset to the role interrogating performance, identifying insights, and making evidence based recommendations to optimise campaigns. With a strong understanding of KPIs, cost per acquisition, and long term value, you will lead on shaping an agile acquisition plan that maximises return on investment and supports sustainable growth. You will have: Experience of working in a fast-paced individual giving or digital marketing team Experience recruiting new supporters (or customers) through a variety of channels Experience of monitoring and reporting on KPIs relevant to this role Excellent communication skills, written and verbal Excellent attention to detail Strong organisational skills and the ability to manage competing priorities and deadlines Conscientious approach to your work Strong numeracy skills to monitor budgets and project spend Computer literacy and experience with Microsoft Office packages Empathy and a passion and enthusiasm for the work of organisation We strongly encourage applicants from all backgrounds and identities, every new team member brings a unique perspective, helping us enrich and diversify our charity. In Return This is an amazing place to work! You will receive a fantastic benefits package including: Pension Scheme with 7% Employer Contribution 25 days Annual Leave + Bank Holidays + Your Birthday off Group Life Assurance (4x salary) Enhanced Maternity and Paternity Pay Annual Eye Tests + £65 towards computer-use glasses On-site Leisure Centre NHS Discount Schemes Health Cash Plan Employee Assistance Programmes Cycle to Work Scheme Other roles you may have experience in include Digital Marketing, Marketing, Digital Content, Communications, Marketing and Communications, Digital Marketing Lead, Marketing Lead, Digital Content Lead, Communications Lead, Marketing and Communications Lead, Individual Giving, Individual Giving Officer, Individual Giving Fundraiser, Individual Giving Lead, Fundraising, Fundraiser. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Apr 28, 2026
Full time
Individual Giving Lead We are looking for an experienced and ambitious fundraising or marketing professional to play a pivotal role in leading the supporter acquisition programme. We re on a mission to support our client, voted one of the top 100 hospitals in the world, and a global leader in healthcare innovation. From new cancer care to a world-class children s hospital, your work will help transform the future of patient care. Position: Individual Giving Lead (Acquisition) Location: Cambridge / Hybrid (minimum two days per week in the office) Salary: £32,000 to £35,000 per annum (depending on experience) plus a great benefits package! Hours: Full time, 37.5 hours per week Contract: Permanent Closing Date: 17th May 2026, however we reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found. About the Role You will drive the strategic development and delivery of multi-channel campaigns spanning digital, face-to-face, and direct mail ensuring the organisation attracts high quality new supporters efficiently and at scale. Working as a key member of the Individual Giving team, you will take ownership of all acquisition activity while collaborating closely with new colleagues to shape and deliver an exceptional welcome journey. Together, you will ensure that every new supporter receives a personalised, engaging introduction that builds loyalty from the start and reflects the commitment to supporter centred fundraising. As part of a newly developed and ambitious Individual Giving function, you will champion innovation, continuous improvement, and a culture of integrity. Your leadership will help ensure that every aspect of acquisition work puts supporters at the heart of what the organisation does and contributes to the long term development of the programme Key areas of responsibility include: Strategy and planning Fundraising Targets and budgets Data, reporting, and administration Innovation and Compliance About You You will bring a data driven mindset to the role interrogating performance, identifying insights, and making evidence based recommendations to optimise campaigns. With a strong understanding of KPIs, cost per acquisition, and long term value, you will lead on shaping an agile acquisition plan that maximises return on investment and supports sustainable growth. You will have: Experience of working in a fast-paced individual giving or digital marketing team Experience recruiting new supporters (or customers) through a variety of channels Experience of monitoring and reporting on KPIs relevant to this role Excellent communication skills, written and verbal Excellent attention to detail Strong organisational skills and the ability to manage competing priorities and deadlines Conscientious approach to your work Strong numeracy skills to monitor budgets and project spend Computer literacy and experience with Microsoft Office packages Empathy and a passion and enthusiasm for the work of organisation We strongly encourage applicants from all backgrounds and identities, every new team member brings a unique perspective, helping us enrich and diversify our charity. In Return This is an amazing place to work! You will receive a fantastic benefits package including: Pension Scheme with 7% Employer Contribution 25 days Annual Leave + Bank Holidays + Your Birthday off Group Life Assurance (4x salary) Enhanced Maternity and Paternity Pay Annual Eye Tests + £65 towards computer-use glasses On-site Leisure Centre NHS Discount Schemes Health Cash Plan Employee Assistance Programmes Cycle to Work Scheme Other roles you may have experience in include Digital Marketing, Marketing, Digital Content, Communications, Marketing and Communications, Digital Marketing Lead, Marketing Lead, Digital Content Lead, Communications Lead, Marketing and Communications Lead, Individual Giving, Individual Giving Officer, Individual Giving Fundraiser, Individual Giving Lead, Fundraising, Fundraiser. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
The Senior Email Channel Officer is a critical role in planning, creating, delivering and optimising our email campaigns and automated supporter journeys. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have experience in achieving KPI s such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more. This is a 12-month FTC Key Responsibilities: Campaign and Automation Journey Planning & Delivery Hands on delivery, including build and test high quality email campaigns that support fundraising, supporter engagement and other organisational priorities such as volunteering and campaigning actions. Build, test and optimise automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys. Support the Email Channel Manager with overseeing the email marketing calendar and sign offs where needed. Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic. Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone) Reporting, Performance & Insight Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value. Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations. Use A/B testing, segmentation and behavioural insights to drive continuous improvement. Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction. Data, Compliance & Quality Assurance Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance. Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment. Champion accessibility, inclusive language and best practice UX within email design. Collaboration & Stakeholder Management Work closely with internal teams needing email support, advising on strategy, best practice and channel suitability. Work closely with digital, brand, design, marketing, data and analytics and supporter engagement teams to improve the supporter experience. Work closely with other internal teams needing email support, advising on strategy, best practice and channel suitability. Liaise with platform and technology partners to troubleshoot issues and support continuous improvement. Platform & Technical Ownership Strong use of ESP platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys. Support the development of templates, modules, reusable assets and stronger processes. Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability. Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment. Training & Upskilling Champion email channel best practise to uphold high quality assurance and executional standards. Support the Email Channel Manager with upskilling and mentoring junior team members in email and channel best practice, automations, segmentation, project planning and supporter journeys. Create and maintain documentation of learnings, processes, ways of working and results where required. Knowledge, skills and experience needed: Significant experience delivering email campaigns and automated journeys in a fundraising, marketing or digital environment. Hands on experience with email marketing platforms and CRM systems. Proven track record of improving performance through testing and optimisation. Experience working with data teams and segmentation logic. Familiarity with behavioural insights or loyalty building techniques. Strong understanding of email best practice, including accessibility, personalisation and UX. Knowledge of GDPR, PECR and data governance standards. Excellent copywriting and editing skills. Strong analytical skills with ability to turn insight into action. Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent). Ability to manage multiple projects with competing deadlines. Ability to work collaboratively across teams and managing stakeholders. Comfortable working autonomously, prioritising delivery. Proactive mindset, self-starter and passionate about customer-first communication. Excellent attention to detail and organisational skills Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £37,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 17th May 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Apr 28, 2026
Full time
The Senior Email Channel Officer is a critical role in planning, creating, delivering and optimising our email campaigns and automated supporter journeys. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have experience in achieving KPI s such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more. This is a 12-month FTC Key Responsibilities: Campaign and Automation Journey Planning & Delivery Hands on delivery, including build and test high quality email campaigns that support fundraising, supporter engagement and other organisational priorities such as volunteering and campaigning actions. Build, test and optimise automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys. Support the Email Channel Manager with overseeing the email marketing calendar and sign offs where needed. Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic. Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone) Reporting, Performance & Insight Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value. Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations. Use A/B testing, segmentation and behavioural insights to drive continuous improvement. Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction. Data, Compliance & Quality Assurance Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance. Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment. Champion accessibility, inclusive language and best practice UX within email design. Collaboration & Stakeholder Management Work closely with internal teams needing email support, advising on strategy, best practice and channel suitability. Work closely with digital, brand, design, marketing, data and analytics and supporter engagement teams to improve the supporter experience. Work closely with other internal teams needing email support, advising on strategy, best practice and channel suitability. Liaise with platform and technology partners to troubleshoot issues and support continuous improvement. Platform & Technical Ownership Strong use of ESP platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys. Support the development of templates, modules, reusable assets and stronger processes. Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability. Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment. Training & Upskilling Champion email channel best practise to uphold high quality assurance and executional standards. Support the Email Channel Manager with upskilling and mentoring junior team members in email and channel best practice, automations, segmentation, project planning and supporter journeys. Create and maintain documentation of learnings, processes, ways of working and results where required. Knowledge, skills and experience needed: Significant experience delivering email campaigns and automated journeys in a fundraising, marketing or digital environment. Hands on experience with email marketing platforms and CRM systems. Proven track record of improving performance through testing and optimisation. Experience working with data teams and segmentation logic. Familiarity with behavioural insights or loyalty building techniques. Strong understanding of email best practice, including accessibility, personalisation and UX. Knowledge of GDPR, PECR and data governance standards. Excellent copywriting and editing skills. Strong analytical skills with ability to turn insight into action. Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent). Ability to manage multiple projects with competing deadlines. Ability to work collaboratively across teams and managing stakeholders. Comfortable working autonomously, prioritising delivery. Proactive mindset, self-starter and passionate about customer-first communication. Excellent attention to detail and organisational skills Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £37,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 17th May 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Head of Creative Strategy ECD Business Unit 2 Performance Creative Strategy & Operations Reports to: Chief Creative Officer Function: External Creative Division (ECD), Business Unit 2 Location: Hybrid, Central London (Camden) Compensation: Competitive Salary + Benefit Scheme + 28 days Paid Holiday + Private Health The Opportunity We're looking for an experienced operator and leader to join the senior management team of the UK's largest performance creative department. Hambi Media (ECD) is the creative engine of the Soar Group - the UK's independent Meta agency. Our Creative Strategy department is the group's single biggest revenue driver, producing performance creative across High Production video, UGC, and Static for 7-9 figure DTC and e-commerce brands. We manage over £100M in ad spend and operate 13 creative pods. This is not a role for someone who wants to write scripts or build decks. This is a senior leadership hire focused on how the department runs, scales, and performs. You will partner with the Head of Creative Strategy (who owns the creative methodology and domain expertise) while you take ownership of operational excellence, leadership structure, and department performance. Your role is to turn a high-performing department into a world-class one through systems, standards, and people. What You'll Own Department Leadership & Team Development Lead and line-manage a team of Creative Leads, Senior Creative Strategists, and Creative Strategists - setting the bar for performance, accountability, and professional standards across the department Develop senior strategists and creative leads into confident, autonomous leaders - coaching them through difficult conversations, client escalations, strategic thinking, and team management Partner with the Head of Creative Strategy on department direction: you bring the leadership and operational excellence; she brings the creative strategy domain expertise Own the people strategy for the department: performance management, progression frameworks, capacity planning, and succession Build and maintain a department culture of ownership, curiosity, and relentless improvement - one where the team is motivated, stretched, and proud to work Operational Excellence & Standards Set and enforce quality standards across all creative output - High Production, UGC, and Static - ensuring consistency across every pod Champion process improvement and identify bottlenecks before they become blockers - from briefing workflows to reporting cadences to production handoffs Act as the feedback loop between the Creative Strategy team and senior leadership - surfacing patterns, risks, and opportunities that the CCO needs to see Drive accountability through clear KPIs, and a rhythm of performance conversations that keep the department sharp Strategic & Commercial Impact Ensure the department's creative output is commercially impactful - work that drives measurable results for clients across Meta, whilst remaining profitable Support the commercial growth of the department - working with the CCO and wider C-suite to evolve the service offering, identify revenue opportunities, and contribute to business strategy Think beyond delivery: you're here to help shape what the department becomes, not just keep it running Cross-Functional Collaboration Work closely with Account Management, Production, Post-Production, and Media Buying teams to ensure seamless delivery and aligned priorities Contribute to department-wide rituals (Monthly Momentum, Friday shoutouts, quarterly reviews) and drive cross-pod knowledge sharing Be a visible, trusted leader across the wider group - not just within the Creative Strategy team Who We're Looking For This role demands someone who can lead from the front, raise the bar on creative thinking and leadership, and take ownership of outcomes, not just output. Must-Have Proven experience leading large teams (20+ people minimum) - this is the most important requirement. You've built, scaled, or led a department or function of this size, ideally within an agency or marketing services environment Experience developing senior executors into leaders - you've coached managers, set progression frameworks, and built the kind of leadership bench that lets a department run without you in every room Strong commercial acumen - you've owned department P&Ls and are experienced in spreadsheets Agency or marketing services background - you understand the pace, client dynamics, and operational complexity of agency life. Your experience doesn't make you slow or too big for 'scrappiness' when required Excellent communicator - you can present in an empowering and inspiring way, lead team meetings, deliver tough feedback with care, and write clearly Cultural leader - you naturally set the tone for the teams around you. People want to work for you because you make them better Nice-to-Have Experience within creative strategy, performance creative, or paid social specifically - valuable but not essential. Our Head of Creative Strategy owns the domain methodology; you bring the leadership lens Understanding of DTC / e-commerce business models and the brands we serve Familiarity with the Meta and TikTok advertising ecosystems Experience with AI-augmented creative workflows or production innovation What Success Looks Like In your first 3 months: You've built trust with every Creative Lead and Senior Strategist - they see you as someone who makes them better You've established a clear operating rhythm: regular 1:1s, performance check-ins, and a visible presence across the department You've identified the top 3 operational or cultural improvements the department needs and started executing on them Katy and the senior team are operating with more confidence and autonomy because you've created the leadership structure that supports them By month 6: The department is running at a higher standard - measurably. Creative quality, team satisfaction, and delivery consistency have all improved You've developed at least 2 senior team members into demonstrably stronger leaders You're a trusted voice at the senior management table - contributing to business strategy, not just department updates The CCO's time has shifted: less firefighting, more innovation - because you own the department's operational performance About the Soar Group The Soar Group is one of the UK's fastest-growing performance agency groups, home to three specialist agencies. On the inside, we work as one: Hambi Media: Performance creative agency for Meta, delivering High Production, UGC, and Static ads. The UK's largest performance creative division. For You Advertising: The UK's independent TikTok agency, specialising in TikTok paid media, TikTok Shop, and creator-led content at scale. Soar With Us: Paid social and paid search, managing media buying and growth strategy across the group's client portfolio. Together, the group manages over £100M in ad spend, works with category-leading D2C brands, and operates the UK's largest Creative Strategy department with design, production, strategy, and UGC all under one roof. What Sets Us Apart Nominated for Meta's Creative Diversity Award 2025, the only independent agency recognised Highest independent agency spend on Meta in 2025 Official TikTok Agency Partner, Creative Partner, and one of the only TikTok Shop Partners across UK and US Two production studios (London and Manchester) Creators of D2C Diaries, one of the UK's leading eCommerce podcasts Partnered with Meta, TikTok, Foreplay, and Triple Whale Benefits 28 days paid holiday including birthday leave, Christmas Eve and New Year's Eve Long-service holiday scheme: after 2 years' service, you'll receive 1 extra day of annual leave for every year of service Flexible and hybrid working (2 days in office) Regular team socials Company Private Health and life insurance scheme Company pension scheme Work abroad for 1 month a year
Apr 28, 2026
Full time
Head of Creative Strategy ECD Business Unit 2 Performance Creative Strategy & Operations Reports to: Chief Creative Officer Function: External Creative Division (ECD), Business Unit 2 Location: Hybrid, Central London (Camden) Compensation: Competitive Salary + Benefit Scheme + 28 days Paid Holiday + Private Health The Opportunity We're looking for an experienced operator and leader to join the senior management team of the UK's largest performance creative department. Hambi Media (ECD) is the creative engine of the Soar Group - the UK's independent Meta agency. Our Creative Strategy department is the group's single biggest revenue driver, producing performance creative across High Production video, UGC, and Static for 7-9 figure DTC and e-commerce brands. We manage over £100M in ad spend and operate 13 creative pods. This is not a role for someone who wants to write scripts or build decks. This is a senior leadership hire focused on how the department runs, scales, and performs. You will partner with the Head of Creative Strategy (who owns the creative methodology and domain expertise) while you take ownership of operational excellence, leadership structure, and department performance. Your role is to turn a high-performing department into a world-class one through systems, standards, and people. What You'll Own Department Leadership & Team Development Lead and line-manage a team of Creative Leads, Senior Creative Strategists, and Creative Strategists - setting the bar for performance, accountability, and professional standards across the department Develop senior strategists and creative leads into confident, autonomous leaders - coaching them through difficult conversations, client escalations, strategic thinking, and team management Partner with the Head of Creative Strategy on department direction: you bring the leadership and operational excellence; she brings the creative strategy domain expertise Own the people strategy for the department: performance management, progression frameworks, capacity planning, and succession Build and maintain a department culture of ownership, curiosity, and relentless improvement - one where the team is motivated, stretched, and proud to work Operational Excellence & Standards Set and enforce quality standards across all creative output - High Production, UGC, and Static - ensuring consistency across every pod Champion process improvement and identify bottlenecks before they become blockers - from briefing workflows to reporting cadences to production handoffs Act as the feedback loop between the Creative Strategy team and senior leadership - surfacing patterns, risks, and opportunities that the CCO needs to see Drive accountability through clear KPIs, and a rhythm of performance conversations that keep the department sharp Strategic & Commercial Impact Ensure the department's creative output is commercially impactful - work that drives measurable results for clients across Meta, whilst remaining profitable Support the commercial growth of the department - working with the CCO and wider C-suite to evolve the service offering, identify revenue opportunities, and contribute to business strategy Think beyond delivery: you're here to help shape what the department becomes, not just keep it running Cross-Functional Collaboration Work closely with Account Management, Production, Post-Production, and Media Buying teams to ensure seamless delivery and aligned priorities Contribute to department-wide rituals (Monthly Momentum, Friday shoutouts, quarterly reviews) and drive cross-pod knowledge sharing Be a visible, trusted leader across the wider group - not just within the Creative Strategy team Who We're Looking For This role demands someone who can lead from the front, raise the bar on creative thinking and leadership, and take ownership of outcomes, not just output. Must-Have Proven experience leading large teams (20+ people minimum) - this is the most important requirement. You've built, scaled, or led a department or function of this size, ideally within an agency or marketing services environment Experience developing senior executors into leaders - you've coached managers, set progression frameworks, and built the kind of leadership bench that lets a department run without you in every room Strong commercial acumen - you've owned department P&Ls and are experienced in spreadsheets Agency or marketing services background - you understand the pace, client dynamics, and operational complexity of agency life. Your experience doesn't make you slow or too big for 'scrappiness' when required Excellent communicator - you can present in an empowering and inspiring way, lead team meetings, deliver tough feedback with care, and write clearly Cultural leader - you naturally set the tone for the teams around you. People want to work for you because you make them better Nice-to-Have Experience within creative strategy, performance creative, or paid social specifically - valuable but not essential. Our Head of Creative Strategy owns the domain methodology; you bring the leadership lens Understanding of DTC / e-commerce business models and the brands we serve Familiarity with the Meta and TikTok advertising ecosystems Experience with AI-augmented creative workflows or production innovation What Success Looks Like In your first 3 months: You've built trust with every Creative Lead and Senior Strategist - they see you as someone who makes them better You've established a clear operating rhythm: regular 1:1s, performance check-ins, and a visible presence across the department You've identified the top 3 operational or cultural improvements the department needs and started executing on them Katy and the senior team are operating with more confidence and autonomy because you've created the leadership structure that supports them By month 6: The department is running at a higher standard - measurably. Creative quality, team satisfaction, and delivery consistency have all improved You've developed at least 2 senior team members into demonstrably stronger leaders You're a trusted voice at the senior management table - contributing to business strategy, not just department updates The CCO's time has shifted: less firefighting, more innovation - because you own the department's operational performance About the Soar Group The Soar Group is one of the UK's fastest-growing performance agency groups, home to three specialist agencies. On the inside, we work as one: Hambi Media: Performance creative agency for Meta, delivering High Production, UGC, and Static ads. The UK's largest performance creative division. For You Advertising: The UK's independent TikTok agency, specialising in TikTok paid media, TikTok Shop, and creator-led content at scale. Soar With Us: Paid social and paid search, managing media buying and growth strategy across the group's client portfolio. Together, the group manages over £100M in ad spend, works with category-leading D2C brands, and operates the UK's largest Creative Strategy department with design, production, strategy, and UGC all under one roof. What Sets Us Apart Nominated for Meta's Creative Diversity Award 2025, the only independent agency recognised Highest independent agency spend on Meta in 2025 Official TikTok Agency Partner, Creative Partner, and one of the only TikTok Shop Partners across UK and US Two production studios (London and Manchester) Creators of D2C Diaries, one of the UK's leading eCommerce podcasts Partnered with Meta, TikTok, Foreplay, and Triple Whale Benefits 28 days paid holiday including birthday leave, Christmas Eve and New Year's Eve Long-service holiday scheme: after 2 years' service, you'll receive 1 extra day of annual leave for every year of service Flexible and hybrid working (2 days in office) Regular team socials Company Private Health and life insurance scheme Company pension scheme Work abroad for 1 month a year
Title: Communications and Events Officer Remuneration: £32,952 Hours: Full-time. Some early morning, evening and weekend working required. Location: Better Bankside, 18 Great Guildford Street, London SE1 0FD Contract: Permanent Reporting to: Director of Communications and Engagement Job Overview Better Bankside is seeking a highly motivated Communications and Events Officer to support delivery of an exciting engagement and events programme. This is an exceptional opportunity for an ambitious professional to hone their communications, marketing and events skills in the dynamic placemaking sector. You will bring first-rate skills across communications, marketing and events to a small, high performing membership organisation known for creative thinking and high impact delivery. You'll combine enthusiasm and commitment with meticulous attention to detail and a disciplined approach to delivering projects on time and budget. Collaboration and strong partnerships are central to Better Bankside's success, and the Communications and Events Officer will play a key role in a goal-focused team, working alongside some of London's most influential stakeholders. The role will support the Communications and Engagement team to deliver on our five-year plan. BB-Strategy-2025-30.pdf Main Responsibilities The Communications and Events Officer supports delivery of creative initiatives that help achieve Better Bankside's vision of a Stronger, Greener, Happier neighbourhood, including: Communications and marketing: Lead on Better Bankside's fortnightly e-newsletter, including content creation and production. Assist with content social media channels, including LinkedIn, Instagram and TikTok. Research, create and upload content, including articles, Buzz offers (Better Bankside's local discount scheme) and event listings, to betterbankside.co.uk, banksidelondon.co.uk and Manage the Better Bankside events and activities calendar. Events and initiatives: Support the Director of Communications and Engagement and the Marketing Manager to deliver Better Bankside's cultural programme, including creative input, supplier liaison and communications across print, digital, social and out of home. Support the Responsible Business and Inclusion Manager and Membership Manager to organise and promote events, membership and community engagement campaigns. Represent Better Bankside at member events and support their delivery, including venue booking, marketing, set-up, registration and feedback. Undertake member engagement and account management activity, including as part of Better Bankside's ballot campaign, to increase members' benefiting from Better Bankside services and ensure a strong 'yes' vote at ballot. Data and insights Support the team to develop more targeted communications and a programme that responds to member needs using data analytics, including digital marketing analytics, member surveys and publicly available datasets. Consistently record and represent activities and contacts on Better Bankside's customer relationship management system. Administration: Manage the Buzz card local discount scheme, to include supporting the development of the new Buzz app. Manage Better Bankside's image portal, Cloudinary. Project management: Support senior colleagues on key projects and campaigns. Take ownership of your own projects as your role develops. Undertake any other reasonable duties within the remit of the role. Person Specification We are looking for a super-organised, highly effective professional who is quick to learn and willing to get stuck in. Thorough and accurate, with excellent attention to detail, you will be driven by a desire to put Bankside on the map and support our member businesses to thrive. You will be a collaborator and problem-solver, a strategic thinker and confident communicator. Knowledge and Experience: Demonstrable experience in a communications, marketing or events role, whether gained through formal education, apprenticeship, self-directed learning or practical experience. Excellent written and verbal communication skills, with the ability to write clearly and persuasively for a range of channels and audiences, both independently and, where appropriate, using AI tools. Proven ability to manage a busy workload, prioritise tasks and work on own initiative. Demonstrable experience of supporting a small, busy team and building positive working relationships with key stakeholders, eg members, partners and contractors. Confident user of MS Office; knowledge of CMS and CRM systems desirable; Adobe Photoshop an advantage. Proven experience using social media and e-marketing tools, with an understanding of how to apply these effectively in a professional setting. Demonstrable experience of event organisation. Ability to evaluate and report on digital marketing activity using data analytics, including digital marketing analytics, member surveys and publicly available datasets. About Better Bankside Better Bankside was one of the first Business Improvement Districts (BIDs) in the UK, established in 2004. We are a coalition of local businesses working closely with community stakeholders to co-create projects and services that benefit the whole Bankside neighbourhood, supporting local businesses and making a positive impact in our community. As a BID, we are funded by a mandatory levy on businesses within a defined boundary, and every five years must secure a majority vote from our members to continue. Our last ballot, in November 2024, achieved overwhelming support - 91% voted for another five years of Better Bankside. We are a small team of fifteen, plus our wardens and street cleaning teams, and an extended network of regular collaborators and contributors. Better Bankside is an organisation where you can make a real impact, across a wide-ranging and varied programme of work. Our vision Powered by the people of Bankside, Better Bankside will be an agent of change, leading innovative economic, environmental, and social action to advance one of the world's great neighbourhoods, bringing benefits to business and Banksiders. Our mission We will improve everyone's experience of the neighbourhood by co-creating our programme with Banksiders, responding inventively to urban challenges, and celebrating the differences that define Bankside as London's Other Side. Working arrangements Better Bankside offers a flexible working policy. Core hours are 10am - 4pm, Monday to Friday, with the ability to flex two hours to suit personal needs. Some evening and weekend work will be required in accordance with the needs of the post. Due to the nature of our work, it is expected that a minimum of three days per week will be based in the office with up to two days working from home. How to apply At Better Bankside, we celebrate diversity and promote equality and inclusion amongst our staff. We welcome applications from all, regardless of personal characteristics or background. As part of our commitment to being a more inclusive and diverse organisation, we use the Applied platform to reduce bias in the recruitment process. Deadline 4th May. Interviews w/c 11th May.
Apr 28, 2026
Full time
Title: Communications and Events Officer Remuneration: £32,952 Hours: Full-time. Some early morning, evening and weekend working required. Location: Better Bankside, 18 Great Guildford Street, London SE1 0FD Contract: Permanent Reporting to: Director of Communications and Engagement Job Overview Better Bankside is seeking a highly motivated Communications and Events Officer to support delivery of an exciting engagement and events programme. This is an exceptional opportunity for an ambitious professional to hone their communications, marketing and events skills in the dynamic placemaking sector. You will bring first-rate skills across communications, marketing and events to a small, high performing membership organisation known for creative thinking and high impact delivery. You'll combine enthusiasm and commitment with meticulous attention to detail and a disciplined approach to delivering projects on time and budget. Collaboration and strong partnerships are central to Better Bankside's success, and the Communications and Events Officer will play a key role in a goal-focused team, working alongside some of London's most influential stakeholders. The role will support the Communications and Engagement team to deliver on our five-year plan. BB-Strategy-2025-30.pdf Main Responsibilities The Communications and Events Officer supports delivery of creative initiatives that help achieve Better Bankside's vision of a Stronger, Greener, Happier neighbourhood, including: Communications and marketing: Lead on Better Bankside's fortnightly e-newsletter, including content creation and production. Assist with content social media channels, including LinkedIn, Instagram and TikTok. Research, create and upload content, including articles, Buzz offers (Better Bankside's local discount scheme) and event listings, to betterbankside.co.uk, banksidelondon.co.uk and Manage the Better Bankside events and activities calendar. Events and initiatives: Support the Director of Communications and Engagement and the Marketing Manager to deliver Better Bankside's cultural programme, including creative input, supplier liaison and communications across print, digital, social and out of home. Support the Responsible Business and Inclusion Manager and Membership Manager to organise and promote events, membership and community engagement campaigns. Represent Better Bankside at member events and support their delivery, including venue booking, marketing, set-up, registration and feedback. Undertake member engagement and account management activity, including as part of Better Bankside's ballot campaign, to increase members' benefiting from Better Bankside services and ensure a strong 'yes' vote at ballot. Data and insights Support the team to develop more targeted communications and a programme that responds to member needs using data analytics, including digital marketing analytics, member surveys and publicly available datasets. Consistently record and represent activities and contacts on Better Bankside's customer relationship management system. Administration: Manage the Buzz card local discount scheme, to include supporting the development of the new Buzz app. Manage Better Bankside's image portal, Cloudinary. Project management: Support senior colleagues on key projects and campaigns. Take ownership of your own projects as your role develops. Undertake any other reasonable duties within the remit of the role. Person Specification We are looking for a super-organised, highly effective professional who is quick to learn and willing to get stuck in. Thorough and accurate, with excellent attention to detail, you will be driven by a desire to put Bankside on the map and support our member businesses to thrive. You will be a collaborator and problem-solver, a strategic thinker and confident communicator. Knowledge and Experience: Demonstrable experience in a communications, marketing or events role, whether gained through formal education, apprenticeship, self-directed learning or practical experience. Excellent written and verbal communication skills, with the ability to write clearly and persuasively for a range of channels and audiences, both independently and, where appropriate, using AI tools. Proven ability to manage a busy workload, prioritise tasks and work on own initiative. Demonstrable experience of supporting a small, busy team and building positive working relationships with key stakeholders, eg members, partners and contractors. Confident user of MS Office; knowledge of CMS and CRM systems desirable; Adobe Photoshop an advantage. Proven experience using social media and e-marketing tools, with an understanding of how to apply these effectively in a professional setting. Demonstrable experience of event organisation. Ability to evaluate and report on digital marketing activity using data analytics, including digital marketing analytics, member surveys and publicly available datasets. About Better Bankside Better Bankside was one of the first Business Improvement Districts (BIDs) in the UK, established in 2004. We are a coalition of local businesses working closely with community stakeholders to co-create projects and services that benefit the whole Bankside neighbourhood, supporting local businesses and making a positive impact in our community. As a BID, we are funded by a mandatory levy on businesses within a defined boundary, and every five years must secure a majority vote from our members to continue. Our last ballot, in November 2024, achieved overwhelming support - 91% voted for another five years of Better Bankside. We are a small team of fifteen, plus our wardens and street cleaning teams, and an extended network of regular collaborators and contributors. Better Bankside is an organisation where you can make a real impact, across a wide-ranging and varied programme of work. Our vision Powered by the people of Bankside, Better Bankside will be an agent of change, leading innovative economic, environmental, and social action to advance one of the world's great neighbourhoods, bringing benefits to business and Banksiders. Our mission We will improve everyone's experience of the neighbourhood by co-creating our programme with Banksiders, responding inventively to urban challenges, and celebrating the differences that define Bankside as London's Other Side. Working arrangements Better Bankside offers a flexible working policy. Core hours are 10am - 4pm, Monday to Friday, with the ability to flex two hours to suit personal needs. Some evening and weekend work will be required in accordance with the needs of the post. Due to the nature of our work, it is expected that a minimum of three days per week will be based in the office with up to two days working from home. How to apply At Better Bankside, we celebrate diversity and promote equality and inclusion amongst our staff. We welcome applications from all, regardless of personal characteristics or background. As part of our commitment to being a more inclusive and diverse organisation, we use the Applied platform to reduce bias in the recruitment process. Deadline 4th May. Interviews w/c 11th May.
Our client is a respected not-for-profit organisation dedicated to supporting and empowering people through high-quality services and community engagement. This is a temp to perm, part-time Office Administrator position plays a vital role in supporting organisational effectiveness and ensuring the smooth running of the Belfast head office. Working within the HR & Administration team and reporting to the Senior HR Officer, the post holder will coordinate administrative operations, support governance processes, and help maintain a safe and welcoming office environment. Key Responsibilities Maintain a welcoming reception and office environment for young people, visitors, and professionals Manage telephone, reception, and general enquiries Process incoming mail and maintain accurate records Provide administrative support to the Senior Management Team Prepare and distribute organisational documents and information Coordinate meetings, diaries, and room bookings Organise conferences, training sessions, and prepare delegate materials Order office supplies and complete general administrative duties Assist with marketing and promotional activities Ensure the office environment remains safe, comfortable, and fit for purpose Support Health & Safety compliance and complete weekly safety checks Arrange maintenance, repairs, and facilities management Organise and facilitate bi-annual office meetings Provide administrative support to the Board of Directors and Company Secretary Prepare agendas, meeting papers, and take minutes Support compliance with Companies House and Charity Commission requirements Maintain governance documentation and policies Assist Board committees and track actions Facilitate communication between Board, SMT, and stakeholders Participate in supervision and team meetings Maintain and update learning and development plans Support service delivery and organisational development as required The Person Essential Criteria Proven administrative experience in a busy office environment Excellent organisational skills with the ability to prioritise workload High attention to detail and accuracy Strong communication and interpersonal skills Proficient in ICT systems and Microsoft Office Ability to maintain accurate records and manage confidential information Ability to work independently and as part of a team Understanding of health & safety and GDPR responsibilities Professional manner and ability to engage with a wide range of stakeholders Package & Benefits Hours: 28 hours per week (Monday, Tuesday, Thursday, Friday) Location: Belfast Pension: 4% employer contribution Annual Leave: 36 days pro rata (increasing with service up to 41 days pro rata To apply for this role, submit your CV via the application form provided. Alternatively, to speak in absolute confidence about this opportunity, please contact Zeena Jackson via . Disclaimer If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all. Please note: We are receiving an exceptionally high number of applications at present and will be unable to shortlist candidates who do not meet the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding. Please Note - This position is subject to an Enhanced (with barred list)/Standard/Basic delete as needed Access Ni check. A criminal record will not necessarily be a bar to obtaining the position. This will be considered in line with Access NI code of practice & MCS Groups / Honeycombs Access NI policies.
Apr 28, 2026
Full time
Our client is a respected not-for-profit organisation dedicated to supporting and empowering people through high-quality services and community engagement. This is a temp to perm, part-time Office Administrator position plays a vital role in supporting organisational effectiveness and ensuring the smooth running of the Belfast head office. Working within the HR & Administration team and reporting to the Senior HR Officer, the post holder will coordinate administrative operations, support governance processes, and help maintain a safe and welcoming office environment. Key Responsibilities Maintain a welcoming reception and office environment for young people, visitors, and professionals Manage telephone, reception, and general enquiries Process incoming mail and maintain accurate records Provide administrative support to the Senior Management Team Prepare and distribute organisational documents and information Coordinate meetings, diaries, and room bookings Organise conferences, training sessions, and prepare delegate materials Order office supplies and complete general administrative duties Assist with marketing and promotional activities Ensure the office environment remains safe, comfortable, and fit for purpose Support Health & Safety compliance and complete weekly safety checks Arrange maintenance, repairs, and facilities management Organise and facilitate bi-annual office meetings Provide administrative support to the Board of Directors and Company Secretary Prepare agendas, meeting papers, and take minutes Support compliance with Companies House and Charity Commission requirements Maintain governance documentation and policies Assist Board committees and track actions Facilitate communication between Board, SMT, and stakeholders Participate in supervision and team meetings Maintain and update learning and development plans Support service delivery and organisational development as required The Person Essential Criteria Proven administrative experience in a busy office environment Excellent organisational skills with the ability to prioritise workload High attention to detail and accuracy Strong communication and interpersonal skills Proficient in ICT systems and Microsoft Office Ability to maintain accurate records and manage confidential information Ability to work independently and as part of a team Understanding of health & safety and GDPR responsibilities Professional manner and ability to engage with a wide range of stakeholders Package & Benefits Hours: 28 hours per week (Monday, Tuesday, Thursday, Friday) Location: Belfast Pension: 4% employer contribution Annual Leave: 36 days pro rata (increasing with service up to 41 days pro rata To apply for this role, submit your CV via the application form provided. Alternatively, to speak in absolute confidence about this opportunity, please contact Zeena Jackson via . Disclaimer If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all. Please note: We are receiving an exceptionally high number of applications at present and will be unable to shortlist candidates who do not meet the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding. Please Note - This position is subject to an Enhanced (with barred list)/Standard/Basic delete as needed Access Ni check. A criminal record will not necessarily be a bar to obtaining the position. This will be considered in line with Access NI code of practice & MCS Groups / Honeycombs Access NI policies.
The Collecting Group operates two of the most respected platforms in the luxury collectibles market; Collecting Cars and Watch Collecting. Between them, they serve a global community of high-net-worth enthusiasts who transact at the top end of the market. We have sold over £1.1 billion worth of cars and watches across 120+ countries, and built a community of millions of people. Now we are looking for a CMO to own that brand and grow it deliberately. Someone who understands that in a world of shortening attention spans and AI-generated noise, a genuine reputation built on trust and expertise is one of the few things that cannot be replicated. The Role: At The Collecting Group, the CMO is a senior leadership role with full ownership of marketing strategy across the group. Reporting to the CEO, you will define how TCG builds brand authority, grows its audience, and converts that audience into commercial outcomes across both platforms. This is a strategic and commercial role. You will set the direction, build the function, and be accountable for the results. Day-to-day campaign execution is not the focus; defining how the group competes for attention and trust in its markets is - especially organically and sustainably. The group has significant growth ambitions. New platforms, new categories, and new markets are part of the roadmap. The CMO will play a central role in shaping how the brand evolves as that ambition is realised. Responsibilities: Organic Growth and Audience Own the organic growth strategy across SEO, AEO, content, social, and owned media - building the kind of compounding audience that paid media cannot replicate Build and own a creator and influencer strategy grounded in credibility - the right voices in the right communities Develop the editorial and content model that makes our platforms the publication serious collectors actually read, not just the marketplace they transact on Identify and activate distribution partnerships that extend our reach: media houses, collector clubs, automotive and watch ecosystems, and adjacent luxury categories Brand and Positioning Define how The Collecting Group and its platforms are positioned in the market: who we serve, what we stand for, and how that is expressed consistently across every brand, channel, and geography Build the narrative that earns trust with high-net-worth buyers and sellers - and that gives trade partners, dealers, and the broader collector ecosystem a clear reason to work with us Commercial and Revenue Partner cross-functionally to build the B2B and trade proposition - dealers, auction houses, collector networks; turning what is currently organic relationship-building into a structured and scalable channel Explore and help build new revenue streams where the brand creates leverage: advertising, sponsorship, and audience monetisation with partners who want access to our verified, high-value community Shape how marketing supports geographic expansion and new category growth as the group's ambition is realised Requirements: A demonstrable track record of building organic growth at scale: content-led, editorial-led, or community-led, with a clear line from strategy to commercial outcome Proven experience marketing a marketplace or two-sided platform, with a strong understanding of buyer and seller dynamics Strong brand-building credentials with direct commercial accountability - positioning, voice, and trust tied to measurable outcomes Experience developing B2B and trade relationships - dealers, partners, or ecosystem networks - as a structured marketing channel A track record of establishing thought leadership and category authority, not just brand awareness Comfortable presenting and defending recommendations at board and executive level A demonstrable track record of senior marketing leadership in a high-growth or premium consumer business Background in luxury, automotive, collectibles, property, or adjacent high-value consumer categories Confident working with and directing AI-driven tools across content, automation, and marketing operations - with a clear-eyed view of where AI creates efficiency and where human editorial judgment remains the differentiator. Experience within a content or media brand, with the editorial sensibility to build genuine audience authority Experience scaling marketing across multiple geographies, particularly Continental Europe Experience with new revenue stream development: advertising, sponsorship, or audience monetisation Location: This role will be in our Head Office, Parsons Green, London
Apr 28, 2026
Full time
The Collecting Group operates two of the most respected platforms in the luxury collectibles market; Collecting Cars and Watch Collecting. Between them, they serve a global community of high-net-worth enthusiasts who transact at the top end of the market. We have sold over £1.1 billion worth of cars and watches across 120+ countries, and built a community of millions of people. Now we are looking for a CMO to own that brand and grow it deliberately. Someone who understands that in a world of shortening attention spans and AI-generated noise, a genuine reputation built on trust and expertise is one of the few things that cannot be replicated. The Role: At The Collecting Group, the CMO is a senior leadership role with full ownership of marketing strategy across the group. Reporting to the CEO, you will define how TCG builds brand authority, grows its audience, and converts that audience into commercial outcomes across both platforms. This is a strategic and commercial role. You will set the direction, build the function, and be accountable for the results. Day-to-day campaign execution is not the focus; defining how the group competes for attention and trust in its markets is - especially organically and sustainably. The group has significant growth ambitions. New platforms, new categories, and new markets are part of the roadmap. The CMO will play a central role in shaping how the brand evolves as that ambition is realised. Responsibilities: Organic Growth and Audience Own the organic growth strategy across SEO, AEO, content, social, and owned media - building the kind of compounding audience that paid media cannot replicate Build and own a creator and influencer strategy grounded in credibility - the right voices in the right communities Develop the editorial and content model that makes our platforms the publication serious collectors actually read, not just the marketplace they transact on Identify and activate distribution partnerships that extend our reach: media houses, collector clubs, automotive and watch ecosystems, and adjacent luxury categories Brand and Positioning Define how The Collecting Group and its platforms are positioned in the market: who we serve, what we stand for, and how that is expressed consistently across every brand, channel, and geography Build the narrative that earns trust with high-net-worth buyers and sellers - and that gives trade partners, dealers, and the broader collector ecosystem a clear reason to work with us Commercial and Revenue Partner cross-functionally to build the B2B and trade proposition - dealers, auction houses, collector networks; turning what is currently organic relationship-building into a structured and scalable channel Explore and help build new revenue streams where the brand creates leverage: advertising, sponsorship, and audience monetisation with partners who want access to our verified, high-value community Shape how marketing supports geographic expansion and new category growth as the group's ambition is realised Requirements: A demonstrable track record of building organic growth at scale: content-led, editorial-led, or community-led, with a clear line from strategy to commercial outcome Proven experience marketing a marketplace or two-sided platform, with a strong understanding of buyer and seller dynamics Strong brand-building credentials with direct commercial accountability - positioning, voice, and trust tied to measurable outcomes Experience developing B2B and trade relationships - dealers, partners, or ecosystem networks - as a structured marketing channel A track record of establishing thought leadership and category authority, not just brand awareness Comfortable presenting and defending recommendations at board and executive level A demonstrable track record of senior marketing leadership in a high-growth or premium consumer business Background in luxury, automotive, collectibles, property, or adjacent high-value consumer categories Confident working with and directing AI-driven tools across content, automation, and marketing operations - with a clear-eyed view of where AI creates efficiency and where human editorial judgment remains the differentiator. Experience within a content or media brand, with the editorial sensibility to build genuine audience authority Experience scaling marketing across multiple geographies, particularly Continental Europe Experience with new revenue stream development: advertising, sponsorship, or audience monetisation Location: This role will be in our Head Office, Parsons Green, London
We are seeking a highly motivated and experienced Senior CRM & DTC Manager to join our dynamic marketing team within the L'Oréal Dermatological Beauty Division, working across our four brands: La Roche-Posay,SkinCeuticals, CeraVe, and Vichy. This highly strategic role is crucial in driving Market Share by leading a team of 3 to drive a best-in-class DTC strategy, and utilising 1P Data for hyper-personalised and effective owned and paid journeys. The ideal candidate will be a strategic thinker with an extremely analytical mindset, confident in developing and driving strategy and communicating effectively with other senior stakeholders. You will be a leader within the Chief Digital Office (CDO) team, and leading a tribe including CRM Manager, Assistant DTC Manager and CRM Executive, reporting directly to the Chief Digital Officer. You Will As the Senior DTC & Data Manager, you will be a pivotal leader within the CDO (Chief Digital Office) Leadership Team. You are responsible for defining and executing the strategic roadmap for our Direct-to-Consumer (DTC) ecosystems, editorial platforms, and the 1P data strategy for the division. You will lead a high-performing team to accelerate digital growth for two major DTC brands (SkinCeuticals & La Roche-Posay), drive 1P data excellence, and pioneer innovative B2B2C journeys for healthcare professionals. This role requires a blend of commercial acumen, data-driven precision, and stakeholder management at a senior level. A DAY IN THE LIFE Strategic Leadership & Stakeholder Management Own the strategic frame for DTC and Data Activation reporting directly to the Chief Digital Officer and presenting performance updates to senior stakeholders. Sit on the CDO Leadership Team, contributing to the broader digital transformation of the UK Dermatological Beauty landscape. Line manage and develop a team of three, ensuring excellence in execution across CRM and DTC operations. Performance Accountability:Alongside the Commercial Lead, drive the P&L and Revenue growth for our flagship DTC sites SkinCeuticals & La Roche-Posay, with a particular ambition to more than double SkinCeuticals DTC growth in the next 3 years. Retention & Loyalty:Improve Retention Rates, while increasing Customer Lifetime Value (CLTV) by 7-8% across both brands. Content Strategy:Oversee two editorial websites to ensure they serve as high-converting top-of-funnel assets. Database Growth:Lead the strategy to hit 18% UK penetration through aggressive acquisition and proactive anonymisation mitigation Advanced Activation:In close partnership with the Media tribe, pivot from traditional owned-channel CRM to 1P-driven media activation, aiming for 30% of total media spend to be powered by 1P data Insight-Led Campaigns:Deliver 3x AMC (Amazon Marketing Cloud) insight-driven campaigns and 2x 2P CRM (Retailer-focused) campaigns to drive value beyond our owned platforms. Healthcare Professionals B2B & Innovation Medical Strategy:Partner with the Medical team to pioneer digital journeys for Healthcare Professionals (HCPs). Drive penetration of 15% of UK GPs through strategic Performance Media and CR initiatives. Innovation Pilot:Act as the UK LDB testbed for 3P initiatives Hyper-personalisation:In partnership with the Media Tribe, onboard and lead the pilot for a new vendor focused on cross-channel skin pathology hyper-personalisation. Technical & Professional Competencies Commercial Mindset:Proven track record of driving Traffic/CVR/AOV Strategic Influencer:Ability to simplify complex data topics for senior stakeholders Agile Leader:Experience managing and upskilling a multi-layered team Collaborative:Ability to work cross-functionally with Brand, Medical, Media, Content, Regional & Global team. YOU HAVE Proven experience in a data focused role, preferably within the beauty, retail, or consumer goods industry. Experience with direct line management Demonstrably data-driven in approach, with an ability to leverage insights for optimization and decision-making. Proficiencyin data analysis and reporting, coupled with the confidence to use data to tell compelling stories and influence stakeholders. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams, including media, commercial, and technical stakeholders. Proactive, results-oriented, and able to thrive in a fast-paced, dynamic environment. WHAT WE OFFER Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive. Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most. Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks.And there's lots more too! WHO WE ARE L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact. Being part of the L'Oréal Dermatological Beauty Division will give you direct influence in achieving our mission: to help everyone in their quest for healthy and beautiful skin.' As the world leader in dermocosmetics, our iconic brands La Roche- Posay, Vichy, CeraVe, SkinCeuticals, are recommended by dermatologists and health-care professionals worldwide. The division has maintained a double-digit growth worldwide for the last 5 years. HOW WE RECRUIT At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal. You can apply to up to three jobs within a rolling 30-day window. You cannot withdraw your application once you applied, so please make sure to choose a job that matches your dreams. Please visit "Your Application Space" to see the jobs you have already applied to. Please don't create another account with a different email. If you do so, your account might be merged and your application record will be deleted.
Apr 28, 2026
Full time
We are seeking a highly motivated and experienced Senior CRM & DTC Manager to join our dynamic marketing team within the L'Oréal Dermatological Beauty Division, working across our four brands: La Roche-Posay,SkinCeuticals, CeraVe, and Vichy. This highly strategic role is crucial in driving Market Share by leading a team of 3 to drive a best-in-class DTC strategy, and utilising 1P Data for hyper-personalised and effective owned and paid journeys. The ideal candidate will be a strategic thinker with an extremely analytical mindset, confident in developing and driving strategy and communicating effectively with other senior stakeholders. You will be a leader within the Chief Digital Office (CDO) team, and leading a tribe including CRM Manager, Assistant DTC Manager and CRM Executive, reporting directly to the Chief Digital Officer. You Will As the Senior DTC & Data Manager, you will be a pivotal leader within the CDO (Chief Digital Office) Leadership Team. You are responsible for defining and executing the strategic roadmap for our Direct-to-Consumer (DTC) ecosystems, editorial platforms, and the 1P data strategy for the division. You will lead a high-performing team to accelerate digital growth for two major DTC brands (SkinCeuticals & La Roche-Posay), drive 1P data excellence, and pioneer innovative B2B2C journeys for healthcare professionals. This role requires a blend of commercial acumen, data-driven precision, and stakeholder management at a senior level. A DAY IN THE LIFE Strategic Leadership & Stakeholder Management Own the strategic frame for DTC and Data Activation reporting directly to the Chief Digital Officer and presenting performance updates to senior stakeholders. Sit on the CDO Leadership Team, contributing to the broader digital transformation of the UK Dermatological Beauty landscape. Line manage and develop a team of three, ensuring excellence in execution across CRM and DTC operations. Performance Accountability:Alongside the Commercial Lead, drive the P&L and Revenue growth for our flagship DTC sites SkinCeuticals & La Roche-Posay, with a particular ambition to more than double SkinCeuticals DTC growth in the next 3 years. Retention & Loyalty:Improve Retention Rates, while increasing Customer Lifetime Value (CLTV) by 7-8% across both brands. Content Strategy:Oversee two editorial websites to ensure they serve as high-converting top-of-funnel assets. Database Growth:Lead the strategy to hit 18% UK penetration through aggressive acquisition and proactive anonymisation mitigation Advanced Activation:In close partnership with the Media tribe, pivot from traditional owned-channel CRM to 1P-driven media activation, aiming for 30% of total media spend to be powered by 1P data Insight-Led Campaigns:Deliver 3x AMC (Amazon Marketing Cloud) insight-driven campaigns and 2x 2P CRM (Retailer-focused) campaigns to drive value beyond our owned platforms. Healthcare Professionals B2B & Innovation Medical Strategy:Partner with the Medical team to pioneer digital journeys for Healthcare Professionals (HCPs). Drive penetration of 15% of UK GPs through strategic Performance Media and CR initiatives. Innovation Pilot:Act as the UK LDB testbed for 3P initiatives Hyper-personalisation:In partnership with the Media Tribe, onboard and lead the pilot for a new vendor focused on cross-channel skin pathology hyper-personalisation. Technical & Professional Competencies Commercial Mindset:Proven track record of driving Traffic/CVR/AOV Strategic Influencer:Ability to simplify complex data topics for senior stakeholders Agile Leader:Experience managing and upskilling a multi-layered team Collaborative:Ability to work cross-functionally with Brand, Medical, Media, Content, Regional & Global team. YOU HAVE Proven experience in a data focused role, preferably within the beauty, retail, or consumer goods industry. Experience with direct line management Demonstrably data-driven in approach, with an ability to leverage insights for optimization and decision-making. Proficiencyin data analysis and reporting, coupled with the confidence to use data to tell compelling stories and influence stakeholders. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams, including media, commercial, and technical stakeholders. Proactive, results-oriented, and able to thrive in a fast-paced, dynamic environment. WHAT WE OFFER Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive. Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most. Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks.And there's lots more too! WHO WE ARE L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact. Being part of the L'Oréal Dermatological Beauty Division will give you direct influence in achieving our mission: to help everyone in their quest for healthy and beautiful skin.' As the world leader in dermocosmetics, our iconic brands La Roche- Posay, Vichy, CeraVe, SkinCeuticals, are recommended by dermatologists and health-care professionals worldwide. The division has maintained a double-digit growth worldwide for the last 5 years. HOW WE RECRUIT At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal. You can apply to up to three jobs within a rolling 30-day window. You cannot withdraw your application once you applied, so please make sure to choose a job that matches your dreams. Please visit "Your Application Space" to see the jobs you have already applied to. Please don't create another account with a different email. If you do so, your account might be merged and your application record will be deleted.
Key Purpose of the Role The Media & Marketing Officer supports delivery of DACS' communications and engagement objectives by increasing the reach, relevance and impact of our story is shared through the media, our own channels and our partners. The role helps protect and grow DACS' reputation, drive engagement with members and customers, and support the organisation's priorities by promoting use of our services through well-planned marketing activity and confident day-to-day media handling. Responsibilities Proactive media and profile-raising: generate story ideas aligned to DACS priorities (services, impact, research and advocacy); pitch to relevant outlets; and help secure high-quality coverage and speaking opportunities. Press office support: act as a first point of contact for agreed media enquiries; draft press releases, statements, reactive lines and Q&As; maintain press lists and contacts; and support embargoes, briefings and follow-up. Campaign delivery (marketing and engagement): support delivery of planned campaigns across web, email and social (including paid activity where in scope), keeping messaging clear, audience-appropriate and consistent with DACS' tone of voice. Content and copywriting: write and edit engaging copy for press, digital and marketing outputs; repurpose long-form or technical content into accessible formats; and support content commissioning (e.g. case studies, partner quotes, photography/creative assets) in line with agreed processes. Events and partnerships communications: support communications for webinars, briefings, trade shows and partner activity (promotions, attendee journeys, on-the-day comms where required, and post-event follow-up) to strengthen relationships and maximise reach. Insights and reporting: monitor media coverage; track media and campaign performance (e.g. coverage quality, engagement, conversions where measurable); and contribute to regular reporting and learning to support evidence-led decisions and record approvals, corrections and learnings. Working across the directorate: contribute to the shared editorial and stakeholder calendar; support clear briefings and handovers; and build strong working relationships with Membership Services, Licensing, Legal and Policy colleagues to ensure accuracy and impact. Standards and compliance: follow DACS policies for brand, accessibility and data protection; ensure communications are inclusive and appropriate; and maintain orderly asset libraries and contact lists. Relationship management: Build productive working relationships internally and externally. Systems, records and compliance: Maintain accurate records in CMS, Mailchimp and other systems, ensuring GDPR compliance. Person Specification Essential Experience delivering marketing and/or communications activity and campaigns across digital and offline channels. Strong copywriting, editing and storytelling skills, with the ability to make complex or technical subjects clear and engaging for different audiences. Experience of engaging with the media: researching outlets, pitching stories, handling enquiries appropriately, and maintaining professional relationships. Excellent organisational and project management skills, able to manage multiple priorities, deliver to deadlines and work calmly in a fast-paced environment. Digital confidence: familiar with social media management, email/newsletter workflows and basic analytics; comfortable learning new systems and ways of working. Sound judgement and attention to detail, including understanding the importance of approvals, accuracy, confidentiality and reputational risk. Commitment to inclusion and accessibility in communications; awareness of data protection requirements and good practice in handling contact lists and audience data. A collaborative, service-minded approach: able to build strong working relationships across teams and support colleagues to deliver shared organisational objectives. Desirable Experience working in the arts, creative industries, membership organisations or a rights-based/not-for-profit. Experience supporting events marketing and attendee journeys (e.g. webinars, conferences, trade shows) and working with partner organisations. Experience using insight tools (e.g. GA4 or similar, email platform reporting, media monitoring tools) and turning findings into practical improvements. Experience coordinating paid social/search activity (briefing, basic set-up or optimisation) and working with agencies/freelancers. Basic design/video skills and confidence using templates to produce simple assets (within brand guidelines).
Apr 27, 2026
Full time
Key Purpose of the Role The Media & Marketing Officer supports delivery of DACS' communications and engagement objectives by increasing the reach, relevance and impact of our story is shared through the media, our own channels and our partners. The role helps protect and grow DACS' reputation, drive engagement with members and customers, and support the organisation's priorities by promoting use of our services through well-planned marketing activity and confident day-to-day media handling. Responsibilities Proactive media and profile-raising: generate story ideas aligned to DACS priorities (services, impact, research and advocacy); pitch to relevant outlets; and help secure high-quality coverage and speaking opportunities. Press office support: act as a first point of contact for agreed media enquiries; draft press releases, statements, reactive lines and Q&As; maintain press lists and contacts; and support embargoes, briefings and follow-up. Campaign delivery (marketing and engagement): support delivery of planned campaigns across web, email and social (including paid activity where in scope), keeping messaging clear, audience-appropriate and consistent with DACS' tone of voice. Content and copywriting: write and edit engaging copy for press, digital and marketing outputs; repurpose long-form or technical content into accessible formats; and support content commissioning (e.g. case studies, partner quotes, photography/creative assets) in line with agreed processes. Events and partnerships communications: support communications for webinars, briefings, trade shows and partner activity (promotions, attendee journeys, on-the-day comms where required, and post-event follow-up) to strengthen relationships and maximise reach. Insights and reporting: monitor media coverage; track media and campaign performance (e.g. coverage quality, engagement, conversions where measurable); and contribute to regular reporting and learning to support evidence-led decisions and record approvals, corrections and learnings. Working across the directorate: contribute to the shared editorial and stakeholder calendar; support clear briefings and handovers; and build strong working relationships with Membership Services, Licensing, Legal and Policy colleagues to ensure accuracy and impact. Standards and compliance: follow DACS policies for brand, accessibility and data protection; ensure communications are inclusive and appropriate; and maintain orderly asset libraries and contact lists. Relationship management: Build productive working relationships internally and externally. Systems, records and compliance: Maintain accurate records in CMS, Mailchimp and other systems, ensuring GDPR compliance. Person Specification Essential Experience delivering marketing and/or communications activity and campaigns across digital and offline channels. Strong copywriting, editing and storytelling skills, with the ability to make complex or technical subjects clear and engaging for different audiences. Experience of engaging with the media: researching outlets, pitching stories, handling enquiries appropriately, and maintaining professional relationships. Excellent organisational and project management skills, able to manage multiple priorities, deliver to deadlines and work calmly in a fast-paced environment. Digital confidence: familiar with social media management, email/newsletter workflows and basic analytics; comfortable learning new systems and ways of working. Sound judgement and attention to detail, including understanding the importance of approvals, accuracy, confidentiality and reputational risk. Commitment to inclusion and accessibility in communications; awareness of data protection requirements and good practice in handling contact lists and audience data. A collaborative, service-minded approach: able to build strong working relationships across teams and support colleagues to deliver shared organisational objectives. Desirable Experience working in the arts, creative industries, membership organisations or a rights-based/not-for-profit. Experience supporting events marketing and attendee journeys (e.g. webinars, conferences, trade shows) and working with partner organisations. Experience using insight tools (e.g. GA4 or similar, email platform reporting, media monitoring tools) and turning findings into practical improvements. Experience coordinating paid social/search activity (briefing, basic set-up or optimisation) and working with agencies/freelancers. Basic design/video skills and confidence using templates to produce simple assets (within brand guidelines).
The TL;DR: We're looking for a Lead Product Manager to help us turn complex nutritional science into life-changing habits. You will be the engine behind our core mobile experience, ensuring our members understand their biology through a product that is as intuitive as it is scientifically rigorous. The Big Picture In your first 6 months, you will: Own the delivery and strategic health of a major system or small domain, impacting 1-2 squads. Lead complex projects spanning 2+ teams to launch high-impact mobile features. Proactively identify and drive a complex, cross-team project that moves a core business metric. The Squad You'll join our Product Management team, reporting directly to the Chief Product Officer. You'll sit alongside 4 other Product Managers across the UK and EU, leading a cross-functional squad of engineers and product designers. Depending on your project, you'll partner with Science or Marketing teams to keep our evidence-based impact front and centre. Your DNA The B2C Expert: You have a deep mastery of digital products, specifically high-growth mobile applications. You understand the nuances of consumer psychology and D2C habit loops. Scientific Mindset: You don't guess; you look for the data. You are obsessed with user research and running experiments to validate every step of the roadmap. Bias for Action: You thrive at "startup speed". You'd rather ship a "good" version today and iterate based on feedback than wait for a "perfect" version next month. ZOE Energy: You are passionate about health-tech and move with the autonomy of a pillar strategist. You are a multiplier who elevates the capability of everyone around you. Your Mission Solve: Take ownership of complex, cross-functional problems that impact the long-term health and growth of our core business verticals. Build: Design and implement a roadmap based on continuous user interviews and research, ensuring we build what our members actually need. Scale: Lead projects spanning 2+ teams, moving our mobile metrics from current performance to industry-leading benchmarks. Collaborate: Act as a strategic partner to the SLT, translating executive vision into measurable organisational impact.
Apr 26, 2026
Full time
The TL;DR: We're looking for a Lead Product Manager to help us turn complex nutritional science into life-changing habits. You will be the engine behind our core mobile experience, ensuring our members understand their biology through a product that is as intuitive as it is scientifically rigorous. The Big Picture In your first 6 months, you will: Own the delivery and strategic health of a major system or small domain, impacting 1-2 squads. Lead complex projects spanning 2+ teams to launch high-impact mobile features. Proactively identify and drive a complex, cross-team project that moves a core business metric. The Squad You'll join our Product Management team, reporting directly to the Chief Product Officer. You'll sit alongside 4 other Product Managers across the UK and EU, leading a cross-functional squad of engineers and product designers. Depending on your project, you'll partner with Science or Marketing teams to keep our evidence-based impact front and centre. Your DNA The B2C Expert: You have a deep mastery of digital products, specifically high-growth mobile applications. You understand the nuances of consumer psychology and D2C habit loops. Scientific Mindset: You don't guess; you look for the data. You are obsessed with user research and running experiments to validate every step of the roadmap. Bias for Action: You thrive at "startup speed". You'd rather ship a "good" version today and iterate based on feedback than wait for a "perfect" version next month. ZOE Energy: You are passionate about health-tech and move with the autonomy of a pillar strategist. You are a multiplier who elevates the capability of everyone around you. Your Mission Solve: Take ownership of complex, cross-functional problems that impact the long-term health and growth of our core business verticals. Build: Design and implement a roadmap based on continuous user interviews and research, ensuring we build what our members actually need. Scale: Lead projects spanning 2+ teams, moving our mobile metrics from current performance to industry-leading benchmarks. Collaborate: Act as a strategic partner to the SLT, translating executive vision into measurable organisational impact.
Location: Essex Police HQ, or other locations in Essex as required. This position necessitates office-based attendance, with local and national travel, to perform the duties as required. Starting Salary: Competitive salary based on Assistant Chief Officer (ACO) banding. Contract Type: Police Staff - Permanent Closing Date: 17:00 Thursday 30th April 2026 Essex Police is seeking an exceptional communications leader to join our Chief Officer Group as Director of External Affairs and Corporate Communications. This is a rare opportunity within one of the UK's largest police forces to bring communities and businesses together to help prevent and detect crime, build trust and confidence, and make Greater Essex an even safer place to live and work. We are looking for a visionary professional, someone who can bring fresh perspective, strategic direction, and executive-level leadership to a complex and high-profile environment. Whether you come from the private, public or third sector, if you have the credibility, agility, and ambition to lead external affairs and corporate communications at scale, we want to hear from you. About the Role As a member of the Chief Officer Group (Executive Board), you will lead the development and delivery of Essex Police's external affairs, corporate communications, and marketing strategies. You will be responsible for shaping how we engage with the public, partners, and stakeholders locally, regionally, and nationally. This role is about more than just leading a high performing public affairs and corporate communications function. The role will help unite people and organisations to reduce crime, respond effectively to critical incidents and emergencies, keep the public informed and safe, and build a strong workforce and volunteer network of over 6,000 individuals dedicated to protecting and serving the entire county. You will provide strategic advice at the highest level, lead through critical incidents and represent the Force across multi-agency partnerships and national forums, so that emergency services, local government and private businesses work together to make everyone safer. As Head of Profession for external affairs and communications you will set standards, drive innovation, and inspire our teams to deliver excellence across all communications and public affairs activity. You will ensure that people and businesses across Greater Essex know how to avoid becoming a victim of crime, how to contact or to work with police officers and staff to get help or advice and - most importantly - you will help make the county a great place to live and a bad place to try to commit crime. What We Are Looking For We are seeking a dynamic and experienced leader with: Extensive executive-level experience in external affairs, communications, media relations, marketing, employee engagement, and stakeholder engagement. A proven track record of operating at board level in large, complex organisations in the private, public or third sector. Strategic expertise in managing reputational risk, building trust and long-term brand development to support recruitment of the very best people and the creation of effective crime prevention campaigns. Political acumen and the ability to build effective relationships across agencies and sectors. Experience of leading high-performing teams and embedding long-term planning into a large-scale communications function. Exceptional communication and negotiation skills, with a personal ethos of transparency, integrity, and professionalism. Prior experience in policing is not essential, but the ability to understand and navigate the public sector and landscape is. Why Essex Police? Essex Police is a values-led organisation committed to innovation, inclusion, and public service. We offer a unique opportunity to lead at the highest level, influence public trust and confidence, and make a tangible difference to the communities we serve. You will be joining a collaborative and forward-thinking executive team, with the autonomy to shape strategy and the support to deliver it. Crime is falling in Greater Essex; this is your chance to join our officers, police staff and volunteers to make a fast-growing region an even safer place to work, to study, to travel through or to live in.
Apr 26, 2026
Full time
Location: Essex Police HQ, or other locations in Essex as required. This position necessitates office-based attendance, with local and national travel, to perform the duties as required. Starting Salary: Competitive salary based on Assistant Chief Officer (ACO) banding. Contract Type: Police Staff - Permanent Closing Date: 17:00 Thursday 30th April 2026 Essex Police is seeking an exceptional communications leader to join our Chief Officer Group as Director of External Affairs and Corporate Communications. This is a rare opportunity within one of the UK's largest police forces to bring communities and businesses together to help prevent and detect crime, build trust and confidence, and make Greater Essex an even safer place to live and work. We are looking for a visionary professional, someone who can bring fresh perspective, strategic direction, and executive-level leadership to a complex and high-profile environment. Whether you come from the private, public or third sector, if you have the credibility, agility, and ambition to lead external affairs and corporate communications at scale, we want to hear from you. About the Role As a member of the Chief Officer Group (Executive Board), you will lead the development and delivery of Essex Police's external affairs, corporate communications, and marketing strategies. You will be responsible for shaping how we engage with the public, partners, and stakeholders locally, regionally, and nationally. This role is about more than just leading a high performing public affairs and corporate communications function. The role will help unite people and organisations to reduce crime, respond effectively to critical incidents and emergencies, keep the public informed and safe, and build a strong workforce and volunteer network of over 6,000 individuals dedicated to protecting and serving the entire county. You will provide strategic advice at the highest level, lead through critical incidents and represent the Force across multi-agency partnerships and national forums, so that emergency services, local government and private businesses work together to make everyone safer. As Head of Profession for external affairs and communications you will set standards, drive innovation, and inspire our teams to deliver excellence across all communications and public affairs activity. You will ensure that people and businesses across Greater Essex know how to avoid becoming a victim of crime, how to contact or to work with police officers and staff to get help or advice and - most importantly - you will help make the county a great place to live and a bad place to try to commit crime. What We Are Looking For We are seeking a dynamic and experienced leader with: Extensive executive-level experience in external affairs, communications, media relations, marketing, employee engagement, and stakeholder engagement. A proven track record of operating at board level in large, complex organisations in the private, public or third sector. Strategic expertise in managing reputational risk, building trust and long-term brand development to support recruitment of the very best people and the creation of effective crime prevention campaigns. Political acumen and the ability to build effective relationships across agencies and sectors. Experience of leading high-performing teams and embedding long-term planning into a large-scale communications function. Exceptional communication and negotiation skills, with a personal ethos of transparency, integrity, and professionalism. Prior experience in policing is not essential, but the ability to understand and navigate the public sector and landscape is. Why Essex Police? Essex Police is a values-led organisation committed to innovation, inclusion, and public service. We offer a unique opportunity to lead at the highest level, influence public trust and confidence, and make a tangible difference to the communities we serve. You will be joining a collaborative and forward-thinking executive team, with the autonomy to shape strategy and the support to deliver it. Crime is falling in Greater Essex; this is your chance to join our officers, police staff and volunteers to make a fast-growing region an even safer place to work, to study, to travel through or to live in.
Overview Join us on our journey to empower over a million people to change their behaviours and thrive! At Thrive Tribe we deliver award-winning healthy lifestyle and wellbeing programmes that help people live healthier, happier lives. We are looking for a performance-focused, people-centred Head of Services to lead our Smokefree Hampshire Service to service outcomes and quality of delivery for residents attempting to quit. Your Impact You will be responsible for ensuring Thrive Tribe's Smokefree Hampshire programme delivers measurable health outcomes for local communities. By leading high-performing teams, strengthening commissioner relationships, and driving operational excellence, you will play a critical part in improving population health and securing the long-term success of our regional services. Scope You will lead a team of experienced middle leaders who are responsible for service delivery, marketing and promotion, quality, triage, acute services, and supply chains. Smokefree Hampshire is a part of 3 public health contracts across the region which employs a wider multidisciplinary workforce delivering services in communities across Hampshire. The contracts include services to help residents to stop smoking, lose weight and get active, covering a population of over 1.5 million people and a budget of over £4 million. Role description As a senior operational leader, you will be accountable for Smokefree Hampshire's performance, ensuring services deliver strong outcomes, meet contractual KPIs, and provide an outstanding experience for both service users and staff. You will play a key role in strengthening relationships with commissioners and partners, driving service innovation, and creating the conditions for sustainable contract growth and retention. Like all roles at Thrive Tribe, you can expect your work to be varied, fast-paced, and rewarding. While roles evolve as we grow, the core responsibilities for this position include: Leading Smokefree Hampshire to maintain the ethos and success of Thrive Tribe, building strong relationships with teams, commissioners, stakeholders, and partners in line with our values. Creating a high-performing and positive employee experience for your teams, ensuring Thrive Tribe remains a supportive, engaging, and developmental place to work. Providing strategic leadership across the contract to ensure delivery of contractual KPIs while driving quality, innovation, and continuous improvement. Developing the capability of your leadership team to deliver outstanding operational leadership and building a strong succession pipeline to support future growth. Implementing Thrive Tribe's full portfolio of digital, remote, and face-to-face services to ensure programmes remain responsive to client and community needs. Delivering service financial performance, including P&L accountability and effective budget management across services. Supporting the mobilisation of new contracts within your region to ensure services launch successfully and at pace. Working with Business Development colleagues to shape service design, pricing, and the development of competitive national and regional tenders. Collaborating with other Service Leads to ensure a consistent, joined-up approach across regions and service areas. Representing Thrive Tribe at Public Health strategic groups and wider health system forums across the region. Reporting Structure Associate Director of Operations (Hampshire & IoW) Direct reports 6 FTE Departmental Leaders. Requirements We are looking for someone with experience leading the delivery of public or private sector services, managing teams, and overseeing budgets. Building strong, lasting relationships with commissioners and stakeholders is also key to success in this role. We are seeking a natural leader who can develop people and drive performance. Thrive Tribe is a values-led organisation, and our core values guide how we work, support each other, and deliver services for our communities. As a senior leader at Thrive Tribe, you will role model our values and ensure they are embedded in how your teams deliver services and work together: Be The Change: we always try to walk the walk, because taking responsibility for our own wellbeing impacts upon our ability to inspire and influence others. Be Big-Hearted: being generous doesn't just mean contributing our time to improve lives, it's about giving honest feedback and taking the time to say thank you. Be Successful: we love hitting targets and appreciate that we wouldn't be here if we didn't keep our eyes on our KPI's. We want to generate growth, for us and our clients too! Be Happy: recognising the power of a smile, we promote a fun, supportive working environment and relish the opportunity to engage in meaningful work. Be Effective: we encourage out of the box thinking and remain open at all times to new and improved ways of doing things. At Thrive Tribe, we hire as much for attitude and potential as for formal experience. If you feel you are the right fit, we would love to hear from you. Thrive Tribe is an equal opportunity employer committed to creating an inclusive, fair, and respectful workplace. We welcome applications from people of all backgrounds and experiences. Contract & Benefits This is a full-time role, on a permanent contract. Part time applications will be considered dependent on personal circumstances. Salary: circa £52,500 per annum Perks: Every person makes Thrive Tribe the incredible place it is to work and play, together we are unstoppable! Our talented people work hard but we ensure lots of fun is thrown in too! We offer: Regular team events and activities, including ThriveFest and our annual Challenge Weekend (for those who want to put their fitness to the test!). Flexible working - we're serious about life/work balance Tailored health and wellbeing support such as access to life coaching Rewards portal offering discounts on shops, restaurants, and days out Enhanced parental leave 23 days holiday, increasing every year up to a maximum of 29 days (plus Bank Holidays and half an extra day at Christmas!) And last but not least, a day on us to live by our values! Closing Date: The closing date for applications is Wednesday 29th of April 2026 at 17.00pm. Please submit your application as soon as possible as we reserve the right to close applications when we have received enough suitable applicants. To apply: attach your CV and a covering letter (no more than two A4 pages, outlining why you are right for the position) to TeamTailor (the platform you are using). Applicants will be contacted to outline the next stages of the process. Location: our current services in this region are based in Hampshire. We operate a flexible, hybrid working policy. Working from home when not in face to face appointments is encouraged (though you would also be welcome to use one of our offices). There will be times when travel across your region (or to other regions) will be expected (car owner would be helpful). There will be periodic requirements to attend our Thrive Tribe HQ in Stratford, London. We warmly welcome informal conversations about the role before application; please contact our Chief Operating Officer at Thrive Tribe, Andy Emerson on to discuss the role. Please note, the successful applicant will be required to have the right to work in the UK. We believe that every person has the right to thrive at work, which is why we are committed to equal employment opportunity and will not discriminate. Should you require any specific accommodations in the recruitment process please let us know in your application.
Apr 26, 2026
Full time
Overview Join us on our journey to empower over a million people to change their behaviours and thrive! At Thrive Tribe we deliver award-winning healthy lifestyle and wellbeing programmes that help people live healthier, happier lives. We are looking for a performance-focused, people-centred Head of Services to lead our Smokefree Hampshire Service to service outcomes and quality of delivery for residents attempting to quit. Your Impact You will be responsible for ensuring Thrive Tribe's Smokefree Hampshire programme delivers measurable health outcomes for local communities. By leading high-performing teams, strengthening commissioner relationships, and driving operational excellence, you will play a critical part in improving population health and securing the long-term success of our regional services. Scope You will lead a team of experienced middle leaders who are responsible for service delivery, marketing and promotion, quality, triage, acute services, and supply chains. Smokefree Hampshire is a part of 3 public health contracts across the region which employs a wider multidisciplinary workforce delivering services in communities across Hampshire. The contracts include services to help residents to stop smoking, lose weight and get active, covering a population of over 1.5 million people and a budget of over £4 million. Role description As a senior operational leader, you will be accountable for Smokefree Hampshire's performance, ensuring services deliver strong outcomes, meet contractual KPIs, and provide an outstanding experience for both service users and staff. You will play a key role in strengthening relationships with commissioners and partners, driving service innovation, and creating the conditions for sustainable contract growth and retention. Like all roles at Thrive Tribe, you can expect your work to be varied, fast-paced, and rewarding. While roles evolve as we grow, the core responsibilities for this position include: Leading Smokefree Hampshire to maintain the ethos and success of Thrive Tribe, building strong relationships with teams, commissioners, stakeholders, and partners in line with our values. Creating a high-performing and positive employee experience for your teams, ensuring Thrive Tribe remains a supportive, engaging, and developmental place to work. Providing strategic leadership across the contract to ensure delivery of contractual KPIs while driving quality, innovation, and continuous improvement. Developing the capability of your leadership team to deliver outstanding operational leadership and building a strong succession pipeline to support future growth. Implementing Thrive Tribe's full portfolio of digital, remote, and face-to-face services to ensure programmes remain responsive to client and community needs. Delivering service financial performance, including P&L accountability and effective budget management across services. Supporting the mobilisation of new contracts within your region to ensure services launch successfully and at pace. Working with Business Development colleagues to shape service design, pricing, and the development of competitive national and regional tenders. Collaborating with other Service Leads to ensure a consistent, joined-up approach across regions and service areas. Representing Thrive Tribe at Public Health strategic groups and wider health system forums across the region. Reporting Structure Associate Director of Operations (Hampshire & IoW) Direct reports 6 FTE Departmental Leaders. Requirements We are looking for someone with experience leading the delivery of public or private sector services, managing teams, and overseeing budgets. Building strong, lasting relationships with commissioners and stakeholders is also key to success in this role. We are seeking a natural leader who can develop people and drive performance. Thrive Tribe is a values-led organisation, and our core values guide how we work, support each other, and deliver services for our communities. As a senior leader at Thrive Tribe, you will role model our values and ensure they are embedded in how your teams deliver services and work together: Be The Change: we always try to walk the walk, because taking responsibility for our own wellbeing impacts upon our ability to inspire and influence others. Be Big-Hearted: being generous doesn't just mean contributing our time to improve lives, it's about giving honest feedback and taking the time to say thank you. Be Successful: we love hitting targets and appreciate that we wouldn't be here if we didn't keep our eyes on our KPI's. We want to generate growth, for us and our clients too! Be Happy: recognising the power of a smile, we promote a fun, supportive working environment and relish the opportunity to engage in meaningful work. Be Effective: we encourage out of the box thinking and remain open at all times to new and improved ways of doing things. At Thrive Tribe, we hire as much for attitude and potential as for formal experience. If you feel you are the right fit, we would love to hear from you. Thrive Tribe is an equal opportunity employer committed to creating an inclusive, fair, and respectful workplace. We welcome applications from people of all backgrounds and experiences. Contract & Benefits This is a full-time role, on a permanent contract. Part time applications will be considered dependent on personal circumstances. Salary: circa £52,500 per annum Perks: Every person makes Thrive Tribe the incredible place it is to work and play, together we are unstoppable! Our talented people work hard but we ensure lots of fun is thrown in too! We offer: Regular team events and activities, including ThriveFest and our annual Challenge Weekend (for those who want to put their fitness to the test!). Flexible working - we're serious about life/work balance Tailored health and wellbeing support such as access to life coaching Rewards portal offering discounts on shops, restaurants, and days out Enhanced parental leave 23 days holiday, increasing every year up to a maximum of 29 days (plus Bank Holidays and half an extra day at Christmas!) And last but not least, a day on us to live by our values! Closing Date: The closing date for applications is Wednesday 29th of April 2026 at 17.00pm. Please submit your application as soon as possible as we reserve the right to close applications when we have received enough suitable applicants. To apply: attach your CV and a covering letter (no more than two A4 pages, outlining why you are right for the position) to TeamTailor (the platform you are using). Applicants will be contacted to outline the next stages of the process. Location: our current services in this region are based in Hampshire. We operate a flexible, hybrid working policy. Working from home when not in face to face appointments is encouraged (though you would also be welcome to use one of our offices). There will be times when travel across your region (or to other regions) will be expected (car owner would be helpful). There will be periodic requirements to attend our Thrive Tribe HQ in Stratford, London. We warmly welcome informal conversations about the role before application; please contact our Chief Operating Officer at Thrive Tribe, Andy Emerson on to discuss the role. Please note, the successful applicant will be required to have the right to work in the UK. We believe that every person has the right to thrive at work, which is why we are committed to equal employment opportunity and will not discriminate. Should you require any specific accommodations in the recruitment process please let us know in your application.
