Programme Officer - UK Hours: Full time Contract: Permanent Salary: £28,400 per annum, plus Into Film Benefits Location: Edinburgh, Belfast, Cardiff, Salford or London. They operate in a hybrid pattern, combining home working with attendance at the office. About the Employer Our client is the UK's leading charity for film in education and the community. They provide screen industry careers information and advice, support young filmmakers and bring the power of moving image storytelling into classroom teaching. The charity also runs their annual Film Festival which enables more than 400,000 pupils to visit the cinema for free, and their Film Awards - the UK's leading showcase for young filmmaking talent. The core programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen. Their vision - Film enriches the life of every child and young person. Their mission - To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image. Role Summary The Programme Officer UK will be instrumental in providing administrative support for the successful delivery of three programme strands across the UK. Reporting to the Joint Head of Programmes (Nations Lead), this role ensures the smooth and efficient running of projects by managing key organisational tasks, providing high quality customer service and supporting specific activities including data driven targeted work. Working closely with Programme Leads, Programme Coordinators and the wider team, the Programme Officer UK will play a vital role in maintaining seamless administration activities, contributing to the successful delivery and impact of their programmes. Main Responsibilities: Provide administrative support for the delivery of cross-programme activity in all four nations, including training for teachers and careers professionals, workshops, conferences and events. Meet regularly with each of the nations' teams to ensure a joined-up approach and understanding of the place-based programme activity and requirements in each area. Oversee and support the management and maintenance of the CRM database of nations' place-based activity across the UK, ensuring data is accurate and up to date. Assist with data collection and evaluation for reporting to funders by ensuring accurate data input and collection from relevant stakeholders including liaison with the Research and Data Coordinator. Collaborate with the Marcomms team to assist in promoting the programme across all communication channels, including signups to their training programme for educators, entries to their filmmaking competitions, their Awards, and bookings for their Festival, Spring Screenings and other events for their Screen Careers programme. Work with Marcomms and Programme Coordinators to run targeted marketing campaigns to increase and drive engagement in their place-based targeted areas across the UK. Assist in desk- based research to identify partners and organisations (including schools) to engage underserved and underrepresented young people in their programmes, sourcing relevant external information from across the education, youth and film industry sectors. Working with Programme Leads to support the development and delivery of their Youth Advisory Council and Education Ambassador initiatives. Undertake additional general administrative tasks to support the smooth running of the team including but not limited to customer support cases, equipment and materials inventory and orders, booking travel, processing invoices and regional social media channels, Represent the organisation at conferences and events as required. Any other reasonable duties assigned by the organisation. General Responsibilities: Commitment to quality internally and in all dealings with stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public. Commitment and active participation in helping live their EEDI values and ethos through everything it does. Contribute to long term planning to ensure growth in line with demand and resources. Contribute to the regular monitoring and evaluation of their work. Person Specification: Experience in administrative support, with strong organisational and time management skills and the ability to prioritise a busy workload. Confidence using CRM systems for accurate data input, analysis and reporting. Clear and effective communication skills (both written and verbal), with the ability to work collaboratively across teams. Good understanding of the UK education landscape and how film can be used in educational settings, along with awareness of the UK screen industry. Strong digital skills, including familiarity with Microsoft Office and general confidence with online systems and tools. Ability to support or contribute to marketing activity, such as email campaigns or targeted outreach. A proactive, adaptable and detail-focused approach, with the ability to work remotely. An interest in film and a commitment to engaging and supporting young people through creative opportunities. Minimum Requirements: Experience, knowledge and understanding of using CRM for analysis, insights and reporting. Proven track record and demonstratable experience in an administrative role. Excellent project and time management skills, an ability to prioritise a busy work schedule and to work remotely as required. Strong communication skills (verbal and written). Awareness and good understanding of the education market, curricula and how teachers can use film across the UK. Awareness and understanding of the screen industry landscape across the UK. Experience of cross-team working. Desirable: Experience of developing and implementing email campaigns Experience working within an education or arts charity contex Familiarity with the Microsoft Office suite A love and knowledge of film All staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role. The charity is open to flexible working models wherever the role allows, including working compressed hours. They also offer a range of staff benefits and perks, including: They also offer a range of staff benefits and perks, including: Annual Leave - 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year. Pension - matched up to 5% of salary (2% above statutory employer contribution). Flexible working including compressed hours, job share etc. - all applications favourably considered, approval will be at the discretion of the charity. Enhanced parental/paternity/shared parental leave. Interest-free non-essential study loans. Interest-free bike/scooter/travelcard loan. Employee Assistance Programme (EAP) - 24/7 confidential wellbeing support, advice and guidance. Wisdom health insurance cover - non-contributory (apart from employee tax contribution). BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services. Interested? To apply, please click the apply button. You will be taken to a simple CHM Recruit form. There you can find out more information and complete your application by following the instructions . All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at the charity's expense; employment is dependent upon this. No agencies please.
Apr 29, 2026
Full time
Programme Officer - UK Hours: Full time Contract: Permanent Salary: £28,400 per annum, plus Into Film Benefits Location: Edinburgh, Belfast, Cardiff, Salford or London. They operate in a hybrid pattern, combining home working with attendance at the office. About the Employer Our client is the UK's leading charity for film in education and the community. They provide screen industry careers information and advice, support young filmmakers and bring the power of moving image storytelling into classroom teaching. The charity also runs their annual Film Festival which enables more than 400,000 pupils to visit the cinema for free, and their Film Awards - the UK's leading showcase for young filmmaking talent. The core programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen. Their vision - Film enriches the life of every child and young person. Their mission - To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image. Role Summary The Programme Officer UK will be instrumental in providing administrative support for the successful delivery of three programme strands across the UK. Reporting to the Joint Head of Programmes (Nations Lead), this role ensures the smooth and efficient running of projects by managing key organisational tasks, providing high quality customer service and supporting specific activities including data driven targeted work. Working closely with Programme Leads, Programme Coordinators and the wider team, the Programme Officer UK will play a vital role in maintaining seamless administration activities, contributing to the successful delivery and impact of their programmes. Main Responsibilities: Provide administrative support for the delivery of cross-programme activity in all four nations, including training for teachers and careers professionals, workshops, conferences and events. Meet regularly with each of the nations' teams to ensure a joined-up approach and understanding of the place-based programme activity and requirements in each area. Oversee and support the management and maintenance of the CRM database of nations' place-based activity across the UK, ensuring data is accurate and up to date. Assist with data collection and evaluation for reporting to funders by ensuring accurate data input and collection from relevant stakeholders including liaison with the Research and Data Coordinator. Collaborate with the Marcomms team to assist in promoting the programme across all communication channels, including signups to their training programme for educators, entries to their filmmaking competitions, their Awards, and bookings for their Festival, Spring Screenings and other events for their Screen Careers programme. Work with Marcomms and Programme Coordinators to run targeted marketing campaigns to increase and drive engagement in their place-based targeted areas across the UK. Assist in desk- based research to identify partners and organisations (including schools) to engage underserved and underrepresented young people in their programmes, sourcing relevant external information from across the education, youth and film industry sectors. Working with Programme Leads to support the development and delivery of their Youth Advisory Council and Education Ambassador initiatives. Undertake additional general administrative tasks to support the smooth running of the team including but not limited to customer support cases, equipment and materials inventory and orders, booking travel, processing invoices and regional social media channels, Represent the organisation at conferences and events as required. Any other reasonable duties assigned by the organisation. General Responsibilities: Commitment to quality internally and in all dealings with stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public. Commitment and active participation in helping live their EEDI values and ethos through everything it does. Contribute to long term planning to ensure growth in line with demand and resources. Contribute to the regular monitoring and evaluation of their work. Person Specification: Experience in administrative support, with strong organisational and time management skills and the ability to prioritise a busy workload. Confidence using CRM systems for accurate data input, analysis and reporting. Clear and effective communication skills (both written and verbal), with the ability to work collaboratively across teams. Good understanding of the UK education landscape and how film can be used in educational settings, along with awareness of the UK screen industry. Strong digital skills, including familiarity with Microsoft Office and general confidence with online systems and tools. Ability to support or contribute to marketing activity, such as email campaigns or targeted outreach. A proactive, adaptable and detail-focused approach, with the ability to work remotely. An interest in film and a commitment to engaging and supporting young people through creative opportunities. Minimum Requirements: Experience, knowledge and understanding of using CRM for analysis, insights and reporting. Proven track record and demonstratable experience in an administrative role. Excellent project and time management skills, an ability to prioritise a busy work schedule and to work remotely as required. Strong communication skills (verbal and written). Awareness and good understanding of the education market, curricula and how teachers can use film across the UK. Awareness and understanding of the screen industry landscape across the UK. Experience of cross-team working. Desirable: Experience of developing and implementing email campaigns Experience working within an education or arts charity contex Familiarity with the Microsoft Office suite A love and knowledge of film All staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role. The charity is open to flexible working models wherever the role allows, including working compressed hours. They also offer a range of staff benefits and perks, including: They also offer a range of staff benefits and perks, including: Annual Leave - 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year. Pension - matched up to 5% of salary (2% above statutory employer contribution). Flexible working including compressed hours, job share etc. - all applications favourably considered, approval will be at the discretion of the charity. Enhanced parental/paternity/shared parental leave. Interest-free non-essential study loans. Interest-free bike/scooter/travelcard loan. Employee Assistance Programme (EAP) - 24/7 confidential wellbeing support, advice and guidance. Wisdom health insurance cover - non-contributory (apart from employee tax contribution). BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services. Interested? To apply, please click the apply button. You will be taken to a simple CHM Recruit form. There you can find out more information and complete your application by following the instructions . All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at the charity's expense; employment is dependent upon this. No agencies please.
Hire Desk Controller required near Tottenham for established equipment rental business. Monday-Friday role, £28,000-£34,000 salary, great benefits and career stability. The Company We are working with a well-established equipment rental business with a strong reputation for reliability, service, and long-term customer relationships. With decades of experience supplying equipment across the construction and infrastructure sectors, the company continues to invest in people, technology, and service excellence. Due to continued growth, they are looking to recruit a Hire Desk Controller to join their busy depot. This Hire Desk Controller position offers stability, structured working hours, and the opportunity to develop within a respected organisation in the equipment rental industry. Key Benefits Basic salary between £28,000 and £34,000 per year Monday to Friday working hours providing a strong work-life balance 23 days annual leave plus bank holidays Pension scheme Long-term career opportunities within a well-established equipment rental business Supportive and professional team environment About the Role As a Hire Desk Controller , you will be responsible for coordinating equipment hires and supporting customers from enquiry through to off-hire. This Hire Desk Controller role sits at the centre of the depot operation and plays a key part in delivering excellent customer service. Typical responsibilities include: Managing inbound hire enquiries and converting them into bookings Scheduling equipment deliveries and collections Liaising with drivers, engineers, and yard teams Processing hire contracts, extensions, and off-hires Building relationships with new and existing customers Ensuring equipment availability and accurate system records Supporting depot operations and maintaining service standards This Hire Desk Controller role is ideal for someone who enjoys a fast-paced environment and takes pride in delivering excellent customer service. About You To succeed as a Hire Desk Controller , you will ideally have experience in a customer service or hire desk environment. You may have: Experience working in equipment rental, plant hire, tool hire, powered access, power generation or construction supply Strong organisational and communication skills Confidence handling customer enquiries and coordinating bookings Good IT skills and the ability to manage hire systems A proactive and team-focused approach Candidates with experience as a Hire Desk Controller or similar hire coordination roles are highly encouraged to apply. To be successful in this role, you may have worked as a: Hire Controller, Plant Hire Controller, Rental Controller, Tool Hire Controller, Hire Desk Coordinator, Equipment Hire Coordinator, Plant Hire Administrator, Rental Desk Controller, Hire Desk Administrator, Hire Coordinator. If you are looking for a stable opportunity as a Hire Desk Controller within a respected equipment rental business near Tottenham, we would love to hear from you. Apply today to find out more. We welcome applications from candidates of all backgrounds and are committed to inclusive and fair recruitment practices
Apr 29, 2026
Full time
Hire Desk Controller required near Tottenham for established equipment rental business. Monday-Friday role, £28,000-£34,000 salary, great benefits and career stability. The Company We are working with a well-established equipment rental business with a strong reputation for reliability, service, and long-term customer relationships. With decades of experience supplying equipment across the construction and infrastructure sectors, the company continues to invest in people, technology, and service excellence. Due to continued growth, they are looking to recruit a Hire Desk Controller to join their busy depot. This Hire Desk Controller position offers stability, structured working hours, and the opportunity to develop within a respected organisation in the equipment rental industry. Key Benefits Basic salary between £28,000 and £34,000 per year Monday to Friday working hours providing a strong work-life balance 23 days annual leave plus bank holidays Pension scheme Long-term career opportunities within a well-established equipment rental business Supportive and professional team environment About the Role As a Hire Desk Controller , you will be responsible for coordinating equipment hires and supporting customers from enquiry through to off-hire. This Hire Desk Controller role sits at the centre of the depot operation and plays a key part in delivering excellent customer service. Typical responsibilities include: Managing inbound hire enquiries and converting them into bookings Scheduling equipment deliveries and collections Liaising with drivers, engineers, and yard teams Processing hire contracts, extensions, and off-hires Building relationships with new and existing customers Ensuring equipment availability and accurate system records Supporting depot operations and maintaining service standards This Hire Desk Controller role is ideal for someone who enjoys a fast-paced environment and takes pride in delivering excellent customer service. About You To succeed as a Hire Desk Controller , you will ideally have experience in a customer service or hire desk environment. You may have: Experience working in equipment rental, plant hire, tool hire, powered access, power generation or construction supply Strong organisational and communication skills Confidence handling customer enquiries and coordinating bookings Good IT skills and the ability to manage hire systems A proactive and team-focused approach Candidates with experience as a Hire Desk Controller or similar hire coordination roles are highly encouraged to apply. To be successful in this role, you may have worked as a: Hire Controller, Plant Hire Controller, Rental Controller, Tool Hire Controller, Hire Desk Coordinator, Equipment Hire Coordinator, Plant Hire Administrator, Rental Desk Controller, Hire Desk Administrator, Hire Coordinator. If you are looking for a stable opportunity as a Hire Desk Controller within a respected equipment rental business near Tottenham, we would love to hear from you. Apply today to find out more. We welcome applications from candidates of all backgrounds and are committed to inclusive and fair recruitment practices
Service Administrator 28,000, Burgess Hill, Monday to Friday 8:30am - 5pm, Permanent, 20 days holiday + bank holidays, pension, training and development The Role Due to the recent win of a new, large contract, an exciting opportunity has arisen for a Service Administrator to join a specialist fire and security systems business based in Burgess Hill. Working as part of the Service team, the Service Administrator will play a key role in coordinating fire alarm engineers, managing service schedules and ensuring clients receive a high level of service at all times. This is a busy, desk-based role requiring strong organisation, clear communication and excellent attention to detail. Booking and confirming planned preventative maintenance visits in line with contract frequencies Scheduling reactive and emergency callouts, prioritising by urgency and service level agreements Allocating jobs to engineers based on location, availability and system knowledge Managing engineers' diaries, including rescheduling appointments due to cancellations, sickness or delays Sending appointment confirmations and reminders to clients Handling inbound calls and emails regarding bookings, ETAs and job updates Keeping clients informed of delays or changes to scheduled visits Raising job sheets and works orders on the service management system Updating job statuses from booking through to completion Filing completed paperwork and chasing outstanding documentation from engineers Requirements We would expect the successful Service Administrator to have experience in a customer-focused administrative role, ideally within a service, maintenance or facilities environment. Experience coordinating engineers or managing diaries would be highly desirable, although strong office administrators with excellent communication skills will also be considered. You will be comfortable working in a fast-paced environment, able to juggle multiple priorities while maintaining accuracy. A confident telephone manner and the ability to communicate professionally with both clients and engineers is essential. This role could suit someone who has worked as a Service Coordinator, Facilities Administrator or Scheduling Administrator. Company Information You will be joining a growing and forward-thinking business that designs, installs and maintains fire and security systems for a wide range of clients. The company has built a strong reputation for quality, reliability and customer service, and places real value on supporting and developing its employees within a collaborative, team-focused environment. Package 28,000 salary Office-based role in Burgess Hill Monday to Friday, 8:30am - 5pm Company pension Employee Owned Trust benefits Training and development opportunities On-site parking 20 days holiday plus bank holidays, increasing with length of service up to 25 days Birthday off Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
Apr 29, 2026
Full time
Service Administrator 28,000, Burgess Hill, Monday to Friday 8:30am - 5pm, Permanent, 20 days holiday + bank holidays, pension, training and development The Role Due to the recent win of a new, large contract, an exciting opportunity has arisen for a Service Administrator to join a specialist fire and security systems business based in Burgess Hill. Working as part of the Service team, the Service Administrator will play a key role in coordinating fire alarm engineers, managing service schedules and ensuring clients receive a high level of service at all times. This is a busy, desk-based role requiring strong organisation, clear communication and excellent attention to detail. Booking and confirming planned preventative maintenance visits in line with contract frequencies Scheduling reactive and emergency callouts, prioritising by urgency and service level agreements Allocating jobs to engineers based on location, availability and system knowledge Managing engineers' diaries, including rescheduling appointments due to cancellations, sickness or delays Sending appointment confirmations and reminders to clients Handling inbound calls and emails regarding bookings, ETAs and job updates Keeping clients informed of delays or changes to scheduled visits Raising job sheets and works orders on the service management system Updating job statuses from booking through to completion Filing completed paperwork and chasing outstanding documentation from engineers Requirements We would expect the successful Service Administrator to have experience in a customer-focused administrative role, ideally within a service, maintenance or facilities environment. Experience coordinating engineers or managing diaries would be highly desirable, although strong office administrators with excellent communication skills will also be considered. You will be comfortable working in a fast-paced environment, able to juggle multiple priorities while maintaining accuracy. A confident telephone manner and the ability to communicate professionally with both clients and engineers is essential. This role could suit someone who has worked as a Service Coordinator, Facilities Administrator or Scheduling Administrator. Company Information You will be joining a growing and forward-thinking business that designs, installs and maintains fire and security systems for a wide range of clients. The company has built a strong reputation for quality, reliability and customer service, and places real value on supporting and developing its employees within a collaborative, team-focused environment. Package 28,000 salary Office-based role in Burgess Hill Monday to Friday, 8:30am - 5pm Company pension Employee Owned Trust benefits Training and development opportunities On-site parking 20 days holiday plus bank holidays, increasing with length of service up to 25 days Birthday off Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
Our award winning Client is a national independently owned building services consultancy delivering high-quality mechanical, electrical and public health (MEP) design solutions across sectors including commercial, residential, healthcare, education and mixed-use developments. The Leeds office plays a key role in delivering technically robust and innovative engineering solutions for projects across the UK. Role Overview The company is looking to hire an experienced BIM Manager to lead and develop BIM strategies across the Leeds office. This is a senior leadership role responsible for overseeing BIM standards, digital workflows, information management, and coordination processes across all projects. The successful candidate will drive best practice in accordance with ISO 19650, support project teams in achieving high-quality digital outputs, and contribute to the wider digital strategy of the business. Key Responsibilities: Strategic & Leadership Lead BIM strategy and digital delivery within the Leeds office. Develop, implement, and maintain office BIM standards and protocols. Ensure compliance with ISO 19650 and project-specific BIM Execution Plans (BEPs). Act as the primary BIM lead for clients and external consultants. Contribute to company-wide digital strategy and innovation initiatives. Project Delivery Oversee BIM implementation across multiple MEP projects. Provide technical guidance on model setup, coordination, and information management. Review federated models and ensure coordination standards are met. Support clash detection processes and multidisciplinary collaboration. Monitor model quality, data integrity, and compliance with company standards. Technical & Systems Management Manage and maintain BIM templates, libraries, and shared parameters. Oversee Common Data Environment (CDE) platforms such as Autodesk Construction Cloud / BIM 360 or Viewpoint. Support development of automation tools (e.g. Dynamo) where appropriate. Drive efficiency improvements through digital workflows and standardisation. Team Development Mentor and develop BIM Coordinators and Technicians. Deliver internal BIM training and upskilling initiatives. Support recruitment and onboarding of digital delivery staff. Promote a culture of collaboration and continuous improvement. Key Requirements: Essential Significant experience in a BIM Manager or Senior BIM leadership role within a building services consultancy. Advanced proficiency in Revit MEP, Navisworks and AutoCAD. Strong working knowledge of ISO 19650, UK BIM Framework and Information management processes. Experience managing CDE platforms. Proven ability to implement and manage BIM standards across multiple projects. Strong leadership, communication, and stakeholder management skills. Understanding of UK building regulations and MEP coordination requirements. Desirable: Experience working across healthcare, commercial, or large-scale residential sectors. Knowledge of 4D/5D BIM processes. Experience with Dynamo or other automation tools. Degree in Building Services Engineering, Digital Construction, or related discipline.
Apr 29, 2026
Full time
Our award winning Client is a national independently owned building services consultancy delivering high-quality mechanical, electrical and public health (MEP) design solutions across sectors including commercial, residential, healthcare, education and mixed-use developments. The Leeds office plays a key role in delivering technically robust and innovative engineering solutions for projects across the UK. Role Overview The company is looking to hire an experienced BIM Manager to lead and develop BIM strategies across the Leeds office. This is a senior leadership role responsible for overseeing BIM standards, digital workflows, information management, and coordination processes across all projects. The successful candidate will drive best practice in accordance with ISO 19650, support project teams in achieving high-quality digital outputs, and contribute to the wider digital strategy of the business. Key Responsibilities: Strategic & Leadership Lead BIM strategy and digital delivery within the Leeds office. Develop, implement, and maintain office BIM standards and protocols. Ensure compliance with ISO 19650 and project-specific BIM Execution Plans (BEPs). Act as the primary BIM lead for clients and external consultants. Contribute to company-wide digital strategy and innovation initiatives. Project Delivery Oversee BIM implementation across multiple MEP projects. Provide technical guidance on model setup, coordination, and information management. Review federated models and ensure coordination standards are met. Support clash detection processes and multidisciplinary collaboration. Monitor model quality, data integrity, and compliance with company standards. Technical & Systems Management Manage and maintain BIM templates, libraries, and shared parameters. Oversee Common Data Environment (CDE) platforms such as Autodesk Construction Cloud / BIM 360 or Viewpoint. Support development of automation tools (e.g. Dynamo) where appropriate. Drive efficiency improvements through digital workflows and standardisation. Team Development Mentor and develop BIM Coordinators and Technicians. Deliver internal BIM training and upskilling initiatives. Support recruitment and onboarding of digital delivery staff. Promote a culture of collaboration and continuous improvement. Key Requirements: Essential Significant experience in a BIM Manager or Senior BIM leadership role within a building services consultancy. Advanced proficiency in Revit MEP, Navisworks and AutoCAD. Strong working knowledge of ISO 19650, UK BIM Framework and Information management processes. Experience managing CDE platforms. Proven ability to implement and manage BIM standards across multiple projects. Strong leadership, communication, and stakeholder management skills. Understanding of UK building regulations and MEP coordination requirements. Desirable: Experience working across healthcare, commercial, or large-scale residential sectors. Knowledge of 4D/5D BIM processes. Experience with Dynamo or other automation tools. Degree in Building Services Engineering, Digital Construction, or related discipline.
Customer Experience - German speaking Permanent Full-time hours - work from home Fridays 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent German speaker? If this sounds like you, I have the perfect opportunity for you! This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent in German is essential as you will be looking after their German B2B customers. Duties and responsibilities for the Customer Experience Coordinator: Diagnosing a customer's product requirements and providing a solution. Managing the sales process from lead to customer. Providing quotes and pricing to customers. Complete all sales support administration tasks accurately and effectively including processing sales orders and quotations. Consult with customers with regards to the correct product for them. Liaise with internal warehouse, transport, and engineering teams to ensure lead times are met. Skills and experience required for the Customer Experience Coordinator: At least 2 years of experience within a customer experience, customer support or sales role. An inquisitive mind and passion for learning about technical components. Fluent in English as well as German Good organisational skills. Excellent customer care skills & telephone manner High level of concentration and excellent attention to detail. Confidence and experience to develop the role and make it your own. Good working knowledge of CRM or e-commerce platforms such as Hubspot, Zendesk, or similar. Proficient in Microsoft Office: Word, Excel. Additional details & benefits: 40 hours per week, Monday to Friday Office-based, work from home every Friday with early finish at 2.15pm Flexible working, 'Smart Time' after probation 25 days of annual leave, plus bank holidays Contributory Paycare scheme Annual salary review Impact Recruitment Services are acting as an employment agency on behalf of our client. Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you. All responses will be managed in accordance with GDPR.
Apr 29, 2026
Full time
Customer Experience - German speaking Permanent Full-time hours - work from home Fridays 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent German speaker? If this sounds like you, I have the perfect opportunity for you! This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent in German is essential as you will be looking after their German B2B customers. Duties and responsibilities for the Customer Experience Coordinator: Diagnosing a customer's product requirements and providing a solution. Managing the sales process from lead to customer. Providing quotes and pricing to customers. Complete all sales support administration tasks accurately and effectively including processing sales orders and quotations. Consult with customers with regards to the correct product for them. Liaise with internal warehouse, transport, and engineering teams to ensure lead times are met. Skills and experience required for the Customer Experience Coordinator: At least 2 years of experience within a customer experience, customer support or sales role. An inquisitive mind and passion for learning about technical components. Fluent in English as well as German Good organisational skills. Excellent customer care skills & telephone manner High level of concentration and excellent attention to detail. Confidence and experience to develop the role and make it your own. Good working knowledge of CRM or e-commerce platforms such as Hubspot, Zendesk, or similar. Proficient in Microsoft Office: Word, Excel. Additional details & benefits: 40 hours per week, Monday to Friday Office-based, work from home every Friday with early finish at 2.15pm Flexible working, 'Smart Time' after probation 25 days of annual leave, plus bank holidays Contributory Paycare scheme Annual salary review Impact Recruitment Services are acting as an employment agency on behalf of our client. Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you. All responses will be managed in accordance with GDPR.
Our client is a leading manufacturing business based in Colchester. As the business continues to grow, they are looking to recruit an experienced and proactive IT Systems Coordinator to join their team. This is a hands-on, multi-faceted role supporting both infrastructure and business-critical applications. One of the key projects will be assisting the migration from the existing system (Intact IQ) to an alternative application (cloud based). This is not a people-management role. You'll work closely with our MSP and ERP implementation partner, with the opportunity to grow into greater systems ownership post go-live. Responsibilities: ERP Management Support the implementation partner and internal users during the rollout of a new cloud ERP system (Infor CSI) - e.g., requirements gathering, UAT coordination, training support and documentation Maintain and update system configuration and master data under guidance to support process improvements (raising change requests where appropriate IT Infrastructure Support Provide day-to-day IT support across servers, PCs, and core services; perform routine checks and basic administration (patching/user tasks) and escalate to the Managed Service Provider (MSP) for complex issues. Coordinate with the MSP for maintenance, upgrades, backups, security updates and incident resolution. Monitor network and connectivity (Cisco/Meraki) and log/escalate faults; assist with on-site troubleshooting. Business Systems & Applications Provide 1st/2nd line application support for Intact IQ and, as it is implemented, Infor CSI (user setup, triage, basic fixes, vendor escalation). Support key business applications such as SolidWorks (installation/licensing/helpdesk + escalation). Produce and maintain operational reports using SQL queries and existing reporting tools; support ad-hoc data extracts for the business. Work with stakeholders to capture requirements and improve processes, helping translate needs into tickets/configuration changes. Microsoft Office 365 Administration and support of Office 365, SharePoint Online, Teams, and the company Intranet. Development and support of business applications using Microsoft PowerApps. Automating tasks and processes using Excel Macros/Power Automate where applicable. Telephony & Communications Support day-to-day administration of 3CX (user setup, extensions, call routing changes) and escalate VOIP/network issues to MSP/provider as required. Requirements Manufacturing/distribution process understanding (order-to-cash, procure-to-pay, MRP basics, inventory/traceability) Experience supporting systems through the lifecycle (requirements capture, testing/UAT, training support, and BAU support) with the opportunity to take on more ownership over time. Strong understanding of Windows Server environments. Solid experience with Microsoft SQL Server (strong SQL query/report writing essential). Working knowledge of Office 365 administration and SharePoint. Experience developing or supporting PowerApps. Familiarity with 3CX phone system administration. Experience managing or collaborating with Managed Service Providers. Understanding of Meraki network devices (switches/APs). Strong Excel skills, including experience building or editing VBA Macros. Excellent communication skills - ability to translate technical issues for non-technical users. A proactive, self-starter who enjoys solving problems and improving systems. Strong time management and ability to prioritise in a busy environment. Infor CloudSuite Industrial (CSI) experience. Exposure to ERP implementations or go-live support (cutover/hyper care) is an advantage. Experience working with vendors/implementation partners is beneficial. Good change management skills. Benefits Salary- 40,000- 50,000 Profit related bonus scheme Free snacks and hot drinks Monthly staff meetings with free lunch 22 days of paid holiday plus bank holidays increasing to 25 days with service on-site parking Monday- Friday 07.30am- 16.30pm (office based) IND25
Apr 29, 2026
Full time
Our client is a leading manufacturing business based in Colchester. As the business continues to grow, they are looking to recruit an experienced and proactive IT Systems Coordinator to join their team. This is a hands-on, multi-faceted role supporting both infrastructure and business-critical applications. One of the key projects will be assisting the migration from the existing system (Intact IQ) to an alternative application (cloud based). This is not a people-management role. You'll work closely with our MSP and ERP implementation partner, with the opportunity to grow into greater systems ownership post go-live. Responsibilities: ERP Management Support the implementation partner and internal users during the rollout of a new cloud ERP system (Infor CSI) - e.g., requirements gathering, UAT coordination, training support and documentation Maintain and update system configuration and master data under guidance to support process improvements (raising change requests where appropriate IT Infrastructure Support Provide day-to-day IT support across servers, PCs, and core services; perform routine checks and basic administration (patching/user tasks) and escalate to the Managed Service Provider (MSP) for complex issues. Coordinate with the MSP for maintenance, upgrades, backups, security updates and incident resolution. Monitor network and connectivity (Cisco/Meraki) and log/escalate faults; assist with on-site troubleshooting. Business Systems & Applications Provide 1st/2nd line application support for Intact IQ and, as it is implemented, Infor CSI (user setup, triage, basic fixes, vendor escalation). Support key business applications such as SolidWorks (installation/licensing/helpdesk + escalation). Produce and maintain operational reports using SQL queries and existing reporting tools; support ad-hoc data extracts for the business. Work with stakeholders to capture requirements and improve processes, helping translate needs into tickets/configuration changes. Microsoft Office 365 Administration and support of Office 365, SharePoint Online, Teams, and the company Intranet. Development and support of business applications using Microsoft PowerApps. Automating tasks and processes using Excel Macros/Power Automate where applicable. Telephony & Communications Support day-to-day administration of 3CX (user setup, extensions, call routing changes) and escalate VOIP/network issues to MSP/provider as required. Requirements Manufacturing/distribution process understanding (order-to-cash, procure-to-pay, MRP basics, inventory/traceability) Experience supporting systems through the lifecycle (requirements capture, testing/UAT, training support, and BAU support) with the opportunity to take on more ownership over time. Strong understanding of Windows Server environments. Solid experience with Microsoft SQL Server (strong SQL query/report writing essential). Working knowledge of Office 365 administration and SharePoint. Experience developing or supporting PowerApps. Familiarity with 3CX phone system administration. Experience managing or collaborating with Managed Service Providers. Understanding of Meraki network devices (switches/APs). Strong Excel skills, including experience building or editing VBA Macros. Excellent communication skills - ability to translate technical issues for non-technical users. A proactive, self-starter who enjoys solving problems and improving systems. Strong time management and ability to prioritise in a busy environment. Infor CloudSuite Industrial (CSI) experience. Exposure to ERP implementations or go-live support (cutover/hyper care) is an advantage. Experience working with vendors/implementation partners is beneficial. Good change management skills. Benefits Salary- 40,000- 50,000 Profit related bonus scheme Free snacks and hot drinks Monthly staff meetings with free lunch 22 days of paid holiday plus bank holidays increasing to 25 days with service on-site parking Monday- Friday 07.30am- 16.30pm (office based) IND25
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Coordinator to join the team located in Cardiff. Role Summary: Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day Greets employees and announces clients, applicants, and visitors. Conducts guest registration through landlord software. Arranges escorts as needed. Issues visitor passes and parking Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists Regional Workspace Manager with general administrative. Handles business support including all mail services, event management, desk booking, locker management, etc. Requests building and/or equipment services as needed. Logs and tracks engineering jobs. Collaborate with IT providing first line support for users and room tech, managing escalations. Supporting and overseeing, Maintenance, Cleaning. Full JD can be provided upon application. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.
Apr 29, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Coordinator to join the team located in Cardiff. Role Summary: Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day Greets employees and announces clients, applicants, and visitors. Conducts guest registration through landlord software. Arranges escorts as needed. Issues visitor passes and parking Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists Regional Workspace Manager with general administrative. Handles business support including all mail services, event management, desk booking, locker management, etc. Requests building and/or equipment services as needed. Logs and tracks engineering jobs. Collaborate with IT providing first line support for users and room tech, managing escalations. Supporting and overseeing, Maintenance, Cleaning. Full JD can be provided upon application. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.
Position: Sales & Operations Coordinator Location: Bishops Stortford Salary: 27,500 - 32,500 Sales & Operations Coordinator required for a well-established independent supplier within the agricultural sector, specialising in crop protection products, seed, fertiliser, and grain trading. The successful candidate will ideally have strong administrative experience and will act as a key point of contact for customers both over the phone and face-to-face. This role requires excellent communication skills to build and maintain professional relationships, alongside a proactive and organised approach to supporting daily operations across the trading desk and stores environment. Sales & Operations Coordinator Job Overview Performing order data entry and maintaining accurate records in company database Managing office correspondence across emails and phone calls Collating orders and routing logistics Operating in a customer facing capacity and taking orders Assisting in the preparation of crop protection / seed orders Sales & Operations Coordinator Job Requirements Previous experience in an administrative / clerical role Proficient in using Microsoft office with good general I.T skills Strong organisational skills Previous experience in the Seed / Grain industry would be beneficial Based within a commutable distance of Bishops Stortford Sales & Operations Coordinator Salary & Benefits Salary 27,500 - 32,500 DOE Monday to Friday 08:00 - 17:00 33 Days holiday inclusive of public holidays Workplace Pension Onsite Parking Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Apr 28, 2026
Full time
Position: Sales & Operations Coordinator Location: Bishops Stortford Salary: 27,500 - 32,500 Sales & Operations Coordinator required for a well-established independent supplier within the agricultural sector, specialising in crop protection products, seed, fertiliser, and grain trading. The successful candidate will ideally have strong administrative experience and will act as a key point of contact for customers both over the phone and face-to-face. This role requires excellent communication skills to build and maintain professional relationships, alongside a proactive and organised approach to supporting daily operations across the trading desk and stores environment. Sales & Operations Coordinator Job Overview Performing order data entry and maintaining accurate records in company database Managing office correspondence across emails and phone calls Collating orders and routing logistics Operating in a customer facing capacity and taking orders Assisting in the preparation of crop protection / seed orders Sales & Operations Coordinator Job Requirements Previous experience in an administrative / clerical role Proficient in using Microsoft office with good general I.T skills Strong organisational skills Previous experience in the Seed / Grain industry would be beneficial Based within a commutable distance of Bishops Stortford Sales & Operations Coordinator Salary & Benefits Salary 27,500 - 32,500 DOE Monday to Friday 08:00 - 17:00 33 Days holiday inclusive of public holidays Workplace Pension Onsite Parking Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Dental Reception Manager Location: Marylebone, London Salary: £33,000 to £36,000 per annum Role Type: Full-Time Lead with Care in a Practice Where Dentistry Meets Wellness. Our client believes a beautiful smile begins with genuine care, for their patients and for their team. Located just moments from Baker Street station, their calm and modern private practice blends wellness, professionalism, and innovation. They are currently seeking a confident, experienced, and proactive Reception Manager to take charge of their reception team. This is a key leadership position suited for someone who thrives on structure, teamwork, and consistently delivering an exceptional patient experience. The Role As the Reception Manager, you will spearhead all front-of-house operations, ensure the smooth day-to-day running of our client's practice and inspire your team to deliver exceptional service. You'll collaborate closely with their Practice Manager, Treatment Coordinator, Marketing, and Clinicians to support patient flow, convert new leads, and maintain their esteemed reputation for care. This is not merely a reception role; it's an opportunity to lead, coach, and enhance performance across the front desk. Key Responsibilities: Deliver a warm, professional welcome to all patients, in person, on the phone, and via email. Lead, support, and train the reception team to maintain high standards in communication and service. Coordinate diaries with the Practice Manager, Clinicians, and TCO to ensure smooth patient flow. Manage new patient enquiries, logging, tracking, and converting leads with the TCO. Monitor performance KPIs, including conversion rates and reviews collected. What a Typical Day Looks Like You'll kick off your day by reviewing the diary and preparing for the morning huddle. Throughout the day, you'll welcome patients, support your team, handle referrals and enquiries, follow up on payments, and maintain clear communication with Clinicians, the Treatment Coordinator, and the Practice Manager, all while ensuring a calm and professional environment. What They're Looking For: Minimum 3 years' experience in a private dental reception. Strong leadership skills, with the ability to coach, motivate, and guide a small team. Excellent patient management skills, ensuring a supportive experience for patients. Proficiency with dental software (Dentally preferred). Strong knowledge of private dentistry and treatment processes. Calm, polished, and organised, particularly under pressure. Financial administration experience, including debt management, invoicing, or familiarity with wellness-focused practices is a plus. Why You'll Love Working With Our Client: Enjoy your birthday off to celebrate your day your way. Benefit from in-house training provided by award-winning Clinicians. Receive fully supported external CPD opportunities. Work in a calm, wellness-focused environment in Marylebone with excellent transport links. Join a supportive, values-driven team culture - Positive, Curious, Respectful, Community-driven, WOW Creators. How to Apply To apply, please send your CV. Our client celebrates diversity and are committed to creating an inclusive workplace for all. Join our client and contribute to a practice where patients' needs are always at the heart of what they do!
Apr 28, 2026
Full time
Dental Reception Manager Location: Marylebone, London Salary: £33,000 to £36,000 per annum Role Type: Full-Time Lead with Care in a Practice Where Dentistry Meets Wellness. Our client believes a beautiful smile begins with genuine care, for their patients and for their team. Located just moments from Baker Street station, their calm and modern private practice blends wellness, professionalism, and innovation. They are currently seeking a confident, experienced, and proactive Reception Manager to take charge of their reception team. This is a key leadership position suited for someone who thrives on structure, teamwork, and consistently delivering an exceptional patient experience. The Role As the Reception Manager, you will spearhead all front-of-house operations, ensure the smooth day-to-day running of our client's practice and inspire your team to deliver exceptional service. You'll collaborate closely with their Practice Manager, Treatment Coordinator, Marketing, and Clinicians to support patient flow, convert new leads, and maintain their esteemed reputation for care. This is not merely a reception role; it's an opportunity to lead, coach, and enhance performance across the front desk. Key Responsibilities: Deliver a warm, professional welcome to all patients, in person, on the phone, and via email. Lead, support, and train the reception team to maintain high standards in communication and service. Coordinate diaries with the Practice Manager, Clinicians, and TCO to ensure smooth patient flow. Manage new patient enquiries, logging, tracking, and converting leads with the TCO. Monitor performance KPIs, including conversion rates and reviews collected. What a Typical Day Looks Like You'll kick off your day by reviewing the diary and preparing for the morning huddle. Throughout the day, you'll welcome patients, support your team, handle referrals and enquiries, follow up on payments, and maintain clear communication with Clinicians, the Treatment Coordinator, and the Practice Manager, all while ensuring a calm and professional environment. What They're Looking For: Minimum 3 years' experience in a private dental reception. Strong leadership skills, with the ability to coach, motivate, and guide a small team. Excellent patient management skills, ensuring a supportive experience for patients. Proficiency with dental software (Dentally preferred). Strong knowledge of private dentistry and treatment processes. Calm, polished, and organised, particularly under pressure. Financial administration experience, including debt management, invoicing, or familiarity with wellness-focused practices is a plus. Why You'll Love Working With Our Client: Enjoy your birthday off to celebrate your day your way. Benefit from in-house training provided by award-winning Clinicians. Receive fully supported external CPD opportunities. Work in a calm, wellness-focused environment in Marylebone with excellent transport links. Join a supportive, values-driven team culture - Positive, Curious, Respectful, Community-driven, WOW Creators. How to Apply To apply, please send your CV. Our client celebrates diversity and are committed to creating an inclusive workplace for all. Join our client and contribute to a practice where patients' needs are always at the heart of what they do!
Kickstart Your Recruitment Career with Tradewind Recruitment in Bristol Are you fascinated by the dynamic world of recruitment but unsure where to start? Tradewind Recruitment is your perfect launchpad! Based in Bristol, we invite you to join our esteemed Recruitment Consultant development programme, the Impact Academy. Collaborate with a highly experienced and supportive team boasting over 25 years of combined industry expertise. Discover Tradewind Recruitment Tradewind Recruitment is not just a recruitment agency; we are a beacon of excellence in the education sector. Proudly recognised as a Sunday Times Top 100 company for four consecutive years and one of the UK's largest teaching agencies, we are dedicated to investing in our people. Why Choose Tradewind? As a member of our team, you'll enjoy a variety of benefits and opportunities: Competitive Salaries: Start with a 28,000- 30,000 base salary and realistic earnings of 35,000 to 40,000 in your first year. Immediate Commission: Begin earning commission from your first day, rewarding your hard work and success. Generous Holidays: Enjoy 35 days of annual leave, plus reduced hours during holiday periods (4.5 hours). With Bristol's vibrant cultural scene and scenic harbourside, you can make the most of your free time! Global Trips: Participate in all-expenses-paid trips to exciting international destinations with our company-wide events. Perks: Enjoy Friday drinks, daily free breakfast, and significant investment in employee well-being. Professional Growth: Access continuous professional development and internal promotions, with many of our Managers and Directors having started as Consultants. Introducing the Impact Academy The Impact Academy is a comprehensive training programme designed to equip you with the skills needed to excel as a Recruitment Consultant. Your Role In your first year, you will: Source and interview candidates for temporary and permanent roles. Craft professional CV profiles for client marketing. Increase candidate placements by working closely with our sales teams. Meet weekly targets and KPIs set in conjunction with your manager. Earn commission at every stage of your progress. Ongoing Support and Mentorship You will receive unwavering support from your team manager, our top-tier training team, and a mentor. Collaborate with some of the most successful recruitment consultants in the education sector as you develop your role and professional skills. Advancement and Beyond After successfully completing your first year, you will move to a specially assigned Sales Desk. Unlike other firms, we ensure you receive advanced training in: Business Development Margin Negotiation Visit Impact Training Safeguarding Managing Difficult Conversations Customer Service and Time Management Your Path to Success At Tradewind Recruitment, we recognise the challenges of the Recruitment Consultant role, particularly in the education sector. Our investment in the Impact Academy is unmatched. Join a legacy of success, with previous graduates reaching top 10 consultant status within a year of starting in sales. Join Our Team Are you excited about the opportunities? We are currently recruiting for our Bristol team and are eager to hear from motivated individuals with a 'can-do' attitude. While experience in sales and education is beneficial, your drive and determination are what truly matter. For more information and the chance for an immediate interview, submit your CV to (url removed) today. Don't miss this chance to begin a rewarding career journey with Tradewind Recruitment's Impact Academy in Bristol.
Apr 28, 2026
Full time
Kickstart Your Recruitment Career with Tradewind Recruitment in Bristol Are you fascinated by the dynamic world of recruitment but unsure where to start? Tradewind Recruitment is your perfect launchpad! Based in Bristol, we invite you to join our esteemed Recruitment Consultant development programme, the Impact Academy. Collaborate with a highly experienced and supportive team boasting over 25 years of combined industry expertise. Discover Tradewind Recruitment Tradewind Recruitment is not just a recruitment agency; we are a beacon of excellence in the education sector. Proudly recognised as a Sunday Times Top 100 company for four consecutive years and one of the UK's largest teaching agencies, we are dedicated to investing in our people. Why Choose Tradewind? As a member of our team, you'll enjoy a variety of benefits and opportunities: Competitive Salaries: Start with a 28,000- 30,000 base salary and realistic earnings of 35,000 to 40,000 in your first year. Immediate Commission: Begin earning commission from your first day, rewarding your hard work and success. Generous Holidays: Enjoy 35 days of annual leave, plus reduced hours during holiday periods (4.5 hours). With Bristol's vibrant cultural scene and scenic harbourside, you can make the most of your free time! Global Trips: Participate in all-expenses-paid trips to exciting international destinations with our company-wide events. Perks: Enjoy Friday drinks, daily free breakfast, and significant investment in employee well-being. Professional Growth: Access continuous professional development and internal promotions, with many of our Managers and Directors having started as Consultants. Introducing the Impact Academy The Impact Academy is a comprehensive training programme designed to equip you with the skills needed to excel as a Recruitment Consultant. Your Role In your first year, you will: Source and interview candidates for temporary and permanent roles. Craft professional CV profiles for client marketing. Increase candidate placements by working closely with our sales teams. Meet weekly targets and KPIs set in conjunction with your manager. Earn commission at every stage of your progress. Ongoing Support and Mentorship You will receive unwavering support from your team manager, our top-tier training team, and a mentor. Collaborate with some of the most successful recruitment consultants in the education sector as you develop your role and professional skills. Advancement and Beyond After successfully completing your first year, you will move to a specially assigned Sales Desk. Unlike other firms, we ensure you receive advanced training in: Business Development Margin Negotiation Visit Impact Training Safeguarding Managing Difficult Conversations Customer Service and Time Management Your Path to Success At Tradewind Recruitment, we recognise the challenges of the Recruitment Consultant role, particularly in the education sector. Our investment in the Impact Academy is unmatched. Join a legacy of success, with previous graduates reaching top 10 consultant status within a year of starting in sales. Join Our Team Are you excited about the opportunities? We are currently recruiting for our Bristol team and are eager to hear from motivated individuals with a 'can-do' attitude. While experience in sales and education is beneficial, your drive and determination are what truly matter. For more information and the chance for an immediate interview, submit your CV to (url removed) today. Don't miss this chance to begin a rewarding career journey with Tradewind Recruitment's Impact Academy in Bristol.
Are you passionate about delivering a first-class experience - not just a service? Working for this boutique, high-end serviced office operator, with elegant, characterful workspaces for discerning clients who value discretion, reliability, and thoughtful hospitality. They require a Client Services Coordinator to join their service team, to become the heart of their buildings - a calm, capable presence who ensures that each client's working day runs effortlessly. This is a hands-on client services and operations role, not a static front desk position, across multi sites. A varied role where no two days are the same - ideal for someone who enjoys responsibility, autonomy, and delivering excellence through attention to detail. The Role Front of House & Client Experience Act as the welcoming face of the business, greeting clients and visitors with warmth, professionalism, and discretion Manage incoming calls, mail, and visitor arrivals efficiently Respond promptly to client requests, including meeting room bookings, taxis, gym access, and day-to-day enquiries Arrange and coordinate catering for client meetings, breakfasts, and lunches Manage meeting room bookings, presentation, and usage, including preparation for billing Support with enquiries and assist with client viewings when required Build strong professional relationships and act as a brand ambassador at all times Service Coordination & Operations Ensure meeting rooms, communal areas, and shared spaces are immaculately presented throughout the day Set up meeting rooms and events, including AV readiness and hospitality touches Monitor and manage building supplies and inventory Oversee coffee machines, refreshment areas, and daily presentation standards Liaise with daytime and evening cleaning teams to maintain exceptional cleanliness Support facilities coordination and basic Health & Safety checks Assist with ad-hoc administrative and operational tasks as required You will be trusted to take ownership of your environment, spotting issues before they arise and ensuring standards are consistently upheld. Who Thrives in This Role You are someone who: Takes genuine pride in creating a seamless, premium client experience Is organised, observant, and unflustered, even when handling multiple small tasks Communicates clearly and professionally, with a confident and polished presence Works confidently and independently, while being a strong team player Approaches problems with common sense, initiative, and discretion Pays close attention to detail, presentation, and atmosphere Is reliable, service-minded, and motivated to do things properly Previous experience in hospitality, serviced offices, front-of-house, or facilities coordination is an advantage, but attitude, judgement, and a willingness to learn are equally important. What they offer Full-time, permanent position Rotational shifts: 7:30am - 4:30pm / 8:30am - 5:30pm / 9:00am - 6:00pm 25 days' holiday, plus bank holidays Beautiful central London offices A close-knit, supportive team within a growing boutique space On-site gym Fully office based role
Apr 27, 2026
Full time
Are you passionate about delivering a first-class experience - not just a service? Working for this boutique, high-end serviced office operator, with elegant, characterful workspaces for discerning clients who value discretion, reliability, and thoughtful hospitality. They require a Client Services Coordinator to join their service team, to become the heart of their buildings - a calm, capable presence who ensures that each client's working day runs effortlessly. This is a hands-on client services and operations role, not a static front desk position, across multi sites. A varied role where no two days are the same - ideal for someone who enjoys responsibility, autonomy, and delivering excellence through attention to detail. The Role Front of House & Client Experience Act as the welcoming face of the business, greeting clients and visitors with warmth, professionalism, and discretion Manage incoming calls, mail, and visitor arrivals efficiently Respond promptly to client requests, including meeting room bookings, taxis, gym access, and day-to-day enquiries Arrange and coordinate catering for client meetings, breakfasts, and lunches Manage meeting room bookings, presentation, and usage, including preparation for billing Support with enquiries and assist with client viewings when required Build strong professional relationships and act as a brand ambassador at all times Service Coordination & Operations Ensure meeting rooms, communal areas, and shared spaces are immaculately presented throughout the day Set up meeting rooms and events, including AV readiness and hospitality touches Monitor and manage building supplies and inventory Oversee coffee machines, refreshment areas, and daily presentation standards Liaise with daytime and evening cleaning teams to maintain exceptional cleanliness Support facilities coordination and basic Health & Safety checks Assist with ad-hoc administrative and operational tasks as required You will be trusted to take ownership of your environment, spotting issues before they arise and ensuring standards are consistently upheld. Who Thrives in This Role You are someone who: Takes genuine pride in creating a seamless, premium client experience Is organised, observant, and unflustered, even when handling multiple small tasks Communicates clearly and professionally, with a confident and polished presence Works confidently and independently, while being a strong team player Approaches problems with common sense, initiative, and discretion Pays close attention to detail, presentation, and atmosphere Is reliable, service-minded, and motivated to do things properly Previous experience in hospitality, serviced offices, front-of-house, or facilities coordination is an advantage, but attitude, judgement, and a willingness to learn are equally important. What they offer Full-time, permanent position Rotational shifts: 7:30am - 4:30pm / 8:30am - 5:30pm / 9:00am - 6:00pm 25 days' holiday, plus bank holidays Beautiful central London offices A close-knit, supportive team within a growing boutique space On-site gym Fully office based role
Metropolitan Thames Valley
Beeston, Nottinghamshire
Property Experience Coordinator Location: Beeston, Nottingham, NG9 1LA Salary Banding: £36,384 - £38,299 (Dependent upon experience) Contract Type: 12 Month Fixed Term Contract Metworks is an integral part of MTVH, dedicated to delivering exceptional property repair and maintenance services. We are committed to providing excellent customer experiences while meeting corporate and regulatory standards. We are seeking a passionate and customer focused person to contribute to the continual improvement of our service delivery. Overall Responsibility: As Property Experience Coordinator, you will primarily be responsible for organising, coordinating and reporting on the delivery of work to customer's homes following complaints, disrepair cases or poor customer satisfaction results. You will be liaising with our Customers, the Metworks Delivery Team, Housing Teams and the Property Desk. Responsibilities & Outcomes • Work as part of a team who will be working on direct engagement activities with internal and external stakeholders. • Supporting the operational team with critical incidents, complaints and provide feedback to your manager for post-incident reviews. • Using systems that support outstanding service delivery using customer journey mapping and complaint outcomes/learning/trends. • Building and maintaining strong relationships with individual Metworks and Compliance teams and other Directorates to enable effective dialogue exchange between departments. • Taking intelligent action to correct issues along the way and continuously communicating to uphold the MTVH Way • Ensure standards for customer experience across the whole customer journey are met. • Attend residents' associations and one-off meetings working closely with members of the Property Services Delivery Team • Assist in the delivery of training and other capacity-building initiatives for colleagues as and when required. • To assist in the provision of advice to colleagues on effective service monitoring and delivery with residents and tenants. • To positively promote the work of the team so its remit is understood and has the widest possible impact. • Contribute to reports and presentations, documents and briefings as required for a wide variety of audiences To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service, once an offer of employment is made. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Apr 27, 2026
Seasonal
Property Experience Coordinator Location: Beeston, Nottingham, NG9 1LA Salary Banding: £36,384 - £38,299 (Dependent upon experience) Contract Type: 12 Month Fixed Term Contract Metworks is an integral part of MTVH, dedicated to delivering exceptional property repair and maintenance services. We are committed to providing excellent customer experiences while meeting corporate and regulatory standards. We are seeking a passionate and customer focused person to contribute to the continual improvement of our service delivery. Overall Responsibility: As Property Experience Coordinator, you will primarily be responsible for organising, coordinating and reporting on the delivery of work to customer's homes following complaints, disrepair cases or poor customer satisfaction results. You will be liaising with our Customers, the Metworks Delivery Team, Housing Teams and the Property Desk. Responsibilities & Outcomes • Work as part of a team who will be working on direct engagement activities with internal and external stakeholders. • Supporting the operational team with critical incidents, complaints and provide feedback to your manager for post-incident reviews. • Using systems that support outstanding service delivery using customer journey mapping and complaint outcomes/learning/trends. • Building and maintaining strong relationships with individual Metworks and Compliance teams and other Directorates to enable effective dialogue exchange between departments. • Taking intelligent action to correct issues along the way and continuously communicating to uphold the MTVH Way • Ensure standards for customer experience across the whole customer journey are met. • Attend residents' associations and one-off meetings working closely with members of the Property Services Delivery Team • Assist in the delivery of training and other capacity-building initiatives for colleagues as and when required. • To assist in the provision of advice to colleagues on effective service monitoring and delivery with residents and tenants. • To positively promote the work of the team so its remit is understood and has the widest possible impact. • Contribute to reports and presentations, documents and briefings as required for a wide variety of audiences To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service, once an offer of employment is made. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Job Title: Logistics Planner Location: Barling Farm, Maidstone ME17 3DX Salary : Competitive Job Type : Full time, Permanent Working Hours: 47.5 hours per week, Monday to Friday About Us: Four Jays, part of the Heathcote Holdings group, is an integrated business supplying the needs of all types of welfare hire across the South East. The company prides itself on providing solutions to our clients promptly and professionally, whilst continuing to expand within a rapidly moving sector About the Role: Four Jays are looking for a Logistics Planner to oversee and coordinate the efficient movement of goods and services within the organisation. Responsibilities: To assist the Hire Logistics Manager in the day to day planning of the deliveries, collections, and servicing of the hire fleet To review, allocate and schedule jobs using the company's MCS hire system. To learn and manage the MCS platform to drive fleet efficiency Interact with the hire desk, fleet drivers and operations teams to ensure the smooth day to day scheduling of the work programme Liaise with drivers on a regular basis throughout the day to ensure Ensure that all queries within the logistics department are dealt with in a timely and professional manner Adopt a can-do attitude toward the day to day tasks Be prepared to assist other parts of the business with new lines of work and opportunities Adopt a positive attitude towards learning and complying with the company's management systems Contribute towards a positive business culture through attention to detail, aspiring for excellence, and team work About you: Essential Requirements: Knowledge and experience of event and/or hire planning and scheduling Transport familiarity or experience Good knowledge and use of maps Good knowledge of the south east of England road network Good numeracy IT Literate. Experience of Microsoft Office including in order of importance: Outlook Teams Word Excel Punctual Full driving license Benefits: Life Insurance with access to GP24 Commitment to wellbeing through Employee Assistance Programme Electric Car salary sacrifice scheme for eligible employees Cycle to work scheme Company Events GymFlex salary sacrifice Please click on the APPLY button to send your CV for this role. Candidates with the relevant experience or job title of; Logistics Planner, Transport Operations Executive, Goods In Coordinator, Distribution Co-Ordinator, Operations Administrator, Logistics Operations Executive, Import Co-Ordinator, Export Coordinator, Logistics Administrator, Logistics Coordinator, Shipment Coordinator, Export, Transport Coordinator, Logistics Supervisor Stock Control Coordinator, Supply Chain Coordinator, Operations Administrator may also be considered for this role.
Apr 27, 2026
Full time
Job Title: Logistics Planner Location: Barling Farm, Maidstone ME17 3DX Salary : Competitive Job Type : Full time, Permanent Working Hours: 47.5 hours per week, Monday to Friday About Us: Four Jays, part of the Heathcote Holdings group, is an integrated business supplying the needs of all types of welfare hire across the South East. The company prides itself on providing solutions to our clients promptly and professionally, whilst continuing to expand within a rapidly moving sector About the Role: Four Jays are looking for a Logistics Planner to oversee and coordinate the efficient movement of goods and services within the organisation. Responsibilities: To assist the Hire Logistics Manager in the day to day planning of the deliveries, collections, and servicing of the hire fleet To review, allocate and schedule jobs using the company's MCS hire system. To learn and manage the MCS platform to drive fleet efficiency Interact with the hire desk, fleet drivers and operations teams to ensure the smooth day to day scheduling of the work programme Liaise with drivers on a regular basis throughout the day to ensure Ensure that all queries within the logistics department are dealt with in a timely and professional manner Adopt a can-do attitude toward the day to day tasks Be prepared to assist other parts of the business with new lines of work and opportunities Adopt a positive attitude towards learning and complying with the company's management systems Contribute towards a positive business culture through attention to detail, aspiring for excellence, and team work About you: Essential Requirements: Knowledge and experience of event and/or hire planning and scheduling Transport familiarity or experience Good knowledge and use of maps Good knowledge of the south east of England road network Good numeracy IT Literate. Experience of Microsoft Office including in order of importance: Outlook Teams Word Excel Punctual Full driving license Benefits: Life Insurance with access to GP24 Commitment to wellbeing through Employee Assistance Programme Electric Car salary sacrifice scheme for eligible employees Cycle to work scheme Company Events GymFlex salary sacrifice Please click on the APPLY button to send your CV for this role. Candidates with the relevant experience or job title of; Logistics Planner, Transport Operations Executive, Goods In Coordinator, Distribution Co-Ordinator, Operations Administrator, Logistics Operations Executive, Import Co-Ordinator, Export Coordinator, Logistics Administrator, Logistics Coordinator, Shipment Coordinator, Export, Transport Coordinator, Logistics Supervisor Stock Control Coordinator, Supply Chain Coordinator, Operations Administrator may also be considered for this role.
Gordon Yates Recruiting & Training Ltd
Liverpool, Merseyside
JAG Programme Administrator Our client is seeking an individual with exceptional Administrator/Coordinator We are looking for an enthusiastic individual to join their team as a Temp Accreditation Unit Administrator Starting immediately for 3 Months Liverpool- L7 3FA Hybrid working. £ an hour depending experience Previous experience within a similar and fast paced administrative position would be essential. Who will you be working for? Our client is a London & Liverpool based not for profit membership organisation for healthcare professionals; they are innovative and leaders in the sectors best practice. They have several locations throughout the UK. This role is based in their Liverpool Office; The Spine The programme administrator will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training days, and undertaking general administrative tasks for the Accreditation Unit. Providing administration for the accreditation programme Support services to register with the accreditation/ certification scheme, making clear the benefits of accreditation/certification. Organise accreditation assessments and process applications and results. Liaise with assessors, clinicians and services to administer all aspects of the accreditation and/or certification process from start to finish, ensuring timelines are adhered to and that a high quality service is delivered. Update other team members on the progress of assessments during weekly meetings and escalate queries appropriately. Coordinating training days and governance meetings Providing administration for training days, including booking venues and liaising with trainers, colleagues and delegates. Issuing invitations for training days and events, processing delegate registrations and maintaining up-to-date and accurate delegate lists. Preparing training material including packs and online documentation. Collating and reporting on feedback from training days and events. Communications Being the first point of contact for external queries by telephone and email and providing an excellent level of customer service. Running a helpdesk service which responds to queries within agreed timescales. This may include providing guidance, supporting users to navigate various web tools, resetting passwords and/or setting up new users. Financial responsibility Contribute to financial processes as per unit policies including raising of annual subscription invoices, processing invoices for payment, processing expense claims and processing other bills for travel, accommodation and teleconferences. You will need: Essential Experience of assisting with the planning and coordination of effective meetings and events. Experience of supporting formal committee-style meetings including writing high quality minutes of meetings. Demonstrable experience of engaging and communicating with stakeholders effectively. Customer service experience Desirable Experience of administration in a healthcare or related context, such as the NHS Understanding of confidentiality and data protection legislation including information governance.
Apr 27, 2026
Seasonal
JAG Programme Administrator Our client is seeking an individual with exceptional Administrator/Coordinator We are looking for an enthusiastic individual to join their team as a Temp Accreditation Unit Administrator Starting immediately for 3 Months Liverpool- L7 3FA Hybrid working. £ an hour depending experience Previous experience within a similar and fast paced administrative position would be essential. Who will you be working for? Our client is a London & Liverpool based not for profit membership organisation for healthcare professionals; they are innovative and leaders in the sectors best practice. They have several locations throughout the UK. This role is based in their Liverpool Office; The Spine The programme administrator will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training days, and undertaking general administrative tasks for the Accreditation Unit. Providing administration for the accreditation programme Support services to register with the accreditation/ certification scheme, making clear the benefits of accreditation/certification. Organise accreditation assessments and process applications and results. Liaise with assessors, clinicians and services to administer all aspects of the accreditation and/or certification process from start to finish, ensuring timelines are adhered to and that a high quality service is delivered. Update other team members on the progress of assessments during weekly meetings and escalate queries appropriately. Coordinating training days and governance meetings Providing administration for training days, including booking venues and liaising with trainers, colleagues and delegates. Issuing invitations for training days and events, processing delegate registrations and maintaining up-to-date and accurate delegate lists. Preparing training material including packs and online documentation. Collating and reporting on feedback from training days and events. Communications Being the first point of contact for external queries by telephone and email and providing an excellent level of customer service. Running a helpdesk service which responds to queries within agreed timescales. This may include providing guidance, supporting users to navigate various web tools, resetting passwords and/or setting up new users. Financial responsibility Contribute to financial processes as per unit policies including raising of annual subscription invoices, processing invoices for payment, processing expense claims and processing other bills for travel, accommodation and teleconferences. You will need: Essential Experience of assisting with the planning and coordination of effective meetings and events. Experience of supporting formal committee-style meetings including writing high quality minutes of meetings. Demonstrable experience of engaging and communicating with stakeholders effectively. Customer service experience Desirable Experience of administration in a healthcare or related context, such as the NHS Understanding of confidentiality and data protection legislation including information governance.
Temporary to Permanent Front of House Coordinator/Conference Based in Milton Keynes £25,500 pa A great opportunity to suit someone that is excellent with people, approachable, warm and friendly. Previous experience in customer care, you will be organised, with the ability to meet deadlines. Part of a warm and friendly team this role offers a varied role and is split between a reception desk supporting tenants, supporting conferencing facilities, delivering high quality conferencing and meeting room services. Excellent people and customer service skills Handle enquires and bookings of the meeting rooms and conference suites Assist with preparation of the meeting rooms and conference bookings First point of contact for all users of the venue and visitors Support Health & Safety monitoring and reporting Liaise with the Facilities Manager and team to ensure property maintenance is undertaken Assist with the marketing and promotion of the venues and services Motivated, flexible and prepared to suggest change to improve standards Excellent written and verbal communication skills Organised, with strong attention to detail The ability to remain calm, helpful and positive in all situations and the ability to relate to all sectors of the community Enjoys responsibility for allocated tasks with the ability to see through to conclusion Work well within a team environment, offering supportive and collaborative service Desirable, knowledge of the voluntary community sector, enhancing the quality of life for individuals and groups Good use of Microsoft Office 365, motivated, flexible and prepared to suggest change to improve standards. Please let us know if we need to make reasonable adjustments to our process, please let us know about how we can best support you and make the adjustments that may be needed. Altitude-Recruitment Limited acting as an Employment Agency and Employment Business
Apr 26, 2026
Seasonal
Temporary to Permanent Front of House Coordinator/Conference Based in Milton Keynes £25,500 pa A great opportunity to suit someone that is excellent with people, approachable, warm and friendly. Previous experience in customer care, you will be organised, with the ability to meet deadlines. Part of a warm and friendly team this role offers a varied role and is split between a reception desk supporting tenants, supporting conferencing facilities, delivering high quality conferencing and meeting room services. Excellent people and customer service skills Handle enquires and bookings of the meeting rooms and conference suites Assist with preparation of the meeting rooms and conference bookings First point of contact for all users of the venue and visitors Support Health & Safety monitoring and reporting Liaise with the Facilities Manager and team to ensure property maintenance is undertaken Assist with the marketing and promotion of the venues and services Motivated, flexible and prepared to suggest change to improve standards Excellent written and verbal communication skills Organised, with strong attention to detail The ability to remain calm, helpful and positive in all situations and the ability to relate to all sectors of the community Enjoys responsibility for allocated tasks with the ability to see through to conclusion Work well within a team environment, offering supportive and collaborative service Desirable, knowledge of the voluntary community sector, enhancing the quality of life for individuals and groups Good use of Microsoft Office 365, motivated, flexible and prepared to suggest change to improve standards. Please let us know if we need to make reasonable adjustments to our process, please let us know about how we can best support you and make the adjustments that may be needed. Altitude-Recruitment Limited acting as an Employment Agency and Employment Business
Customer Service Centre Supervisor £38,000 - £45,000 Depending upon experience Gravesend Full Time, Permanent Monday to Friday Do you have strong team leadership skills? Have you worked in the electrical or mechanical industry before managing a helpdesk or scheduling/customer services team? Attega Group is currently partnering with our client in recruiting a Customer Service Centre Supervisor. This is a high-energy, high-pressure role at the core of our reactive service delivery. You will take ownership of the day-to-day running of the Customer Service Centre, keeping jobs moving, clients informed, and resources deployed quickly and effectively. You ll thrive on pace, problem-solving, and responsibility, bringing strong helpdesk and scheduling experience along with a proactive, solutions-led mindset. In return, our client is offering a salary of up to £45,000 P/A , depending on experience. Your responsibilities will include: Lead and oversee the day-to-day operation of the Customer Service Centre Manage high volume of reactive calls outs, managing client expectations and relationships Motivate, supervise, and support CSC Coordinators to schedule jobs efficiently, balancing location, priority, emergency response, and SLA commitments Assess field operatives technical skill sets to ensure the right resource is assigned to the right job, first time Ensure all job details and site-specific information are accurately captured and clearly communicated across internal systems. Ensuring clear communication across the full team. Own client communication, delivering proactive, professional, and positive updates at every stage. Work closely with Technical Managers and Supervisors to ensure jobs are controlled, progressed, and resolved efficiently Run engaging team meetings, reviewing KPIs, celebrating success, and driving continuous improvement Take a hands-on approach to problem-solving, providing clear, practical solutions to daily challenges Coach, mentor, and develop junior team members, setting clear expectations around customer service excellence Collaborate across departments to ensure smooth, end-to-end service delivery Manage call-out rotas and resource planning for out-of-hours and weekend services Work out of hours for one shift every eight weeks to support night CSC Coordinators, improve engagement, and maintain consistent performance Attend client meetings (in person and via Teams), confidently presenting KPIs and recent service performance Continuously review and improve processes to keep pace with a growing, evolving business The ideal candidate: Experienced in a helpdesk, scheduling, or service coordination environment Confident leading teams in a fast-moving, reactive service setting Positive, proactive, and solutions-focused with a strong can-do attitude Comfortable managing pressure, changing priorities, emergency work, and high client expectations A strong communicator who builds trust with clients and colleagues alike A team player who is prepared to step up, roll up their sleeves, and go the extra mile Highly organised, resilient, and decisive under pressure Ambitious, with a genuine desire to learn, grow, and progress within the business For more information on our Customer Service Centre Supervisor Liz Morgan role, please contact Liz in the Attega Group offices today!
Apr 26, 2026
Full time
Customer Service Centre Supervisor £38,000 - £45,000 Depending upon experience Gravesend Full Time, Permanent Monday to Friday Do you have strong team leadership skills? Have you worked in the electrical or mechanical industry before managing a helpdesk or scheduling/customer services team? Attega Group is currently partnering with our client in recruiting a Customer Service Centre Supervisor. This is a high-energy, high-pressure role at the core of our reactive service delivery. You will take ownership of the day-to-day running of the Customer Service Centre, keeping jobs moving, clients informed, and resources deployed quickly and effectively. You ll thrive on pace, problem-solving, and responsibility, bringing strong helpdesk and scheduling experience along with a proactive, solutions-led mindset. In return, our client is offering a salary of up to £45,000 P/A , depending on experience. Your responsibilities will include: Lead and oversee the day-to-day operation of the Customer Service Centre Manage high volume of reactive calls outs, managing client expectations and relationships Motivate, supervise, and support CSC Coordinators to schedule jobs efficiently, balancing location, priority, emergency response, and SLA commitments Assess field operatives technical skill sets to ensure the right resource is assigned to the right job, first time Ensure all job details and site-specific information are accurately captured and clearly communicated across internal systems. Ensuring clear communication across the full team. Own client communication, delivering proactive, professional, and positive updates at every stage. Work closely with Technical Managers and Supervisors to ensure jobs are controlled, progressed, and resolved efficiently Run engaging team meetings, reviewing KPIs, celebrating success, and driving continuous improvement Take a hands-on approach to problem-solving, providing clear, practical solutions to daily challenges Coach, mentor, and develop junior team members, setting clear expectations around customer service excellence Collaborate across departments to ensure smooth, end-to-end service delivery Manage call-out rotas and resource planning for out-of-hours and weekend services Work out of hours for one shift every eight weeks to support night CSC Coordinators, improve engagement, and maintain consistent performance Attend client meetings (in person and via Teams), confidently presenting KPIs and recent service performance Continuously review and improve processes to keep pace with a growing, evolving business The ideal candidate: Experienced in a helpdesk, scheduling, or service coordination environment Confident leading teams in a fast-moving, reactive service setting Positive, proactive, and solutions-focused with a strong can-do attitude Comfortable managing pressure, changing priorities, emergency work, and high client expectations A strong communicator who builds trust with clients and colleagues alike A team player who is prepared to step up, roll up their sleeves, and go the extra mile Highly organised, resilient, and decisive under pressure Ambitious, with a genuine desire to learn, grow, and progress within the business For more information on our Customer Service Centre Supervisor Liz Morgan role, please contact Liz in the Attega Group offices today!
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Burgess Hill. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Apr 25, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Burgess Hill. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Job Title: Helpdesk Coordinator - Join a Global Leader in Real Estate Services! Company: CBRE - The World's Leading Real Estate Services Company Location: Hull Job Type: Full-time About Us: CBRE is a global leader in real estate services, with over 70,000 employees operating in 48 countries. We're passionate about delivering exceptional customer service and business support to our clients worldwide. Our Global Workplace Solutions team is a leading provider of integrated facilities and corporate real estate management, and we're looking for a talented Helpdesk Coordinator to join our team in Hull. Job Summary: We're seeking a highly organized and customer-focused Helpdesk Coordinator to provide exceptional support to our clients and internal teams. As a Helpdesk Coordinator, you'll be responsible for managing our CAFM system, answering calls and emails, and ensuring seamless communication between our facilities team and end-users. You'll also have the opportunity to identify and implement innovative solutions to enhance performance and meet client expectations. Key Responsibilities: Manage CAFM system as key user on site, including PPM records, reactives, and reporting Provide exceptional customer service and support via phone, email, and in-person Ensure all reactive requests are assigned to the correct engineer and communicated effectively to end-users Collaborate with Lead Engineer and Ops Manager to maintain high-quality service standards Review subcontractor performance and provide feedback through Ariba and other systems Identify and implement innovative solutions to enhance performance and meet client expectations What We Offer: Competitive salary and benefits package Opportunity to work with a global leader in real estate services Collaborative and dynamic work environment Professional development and training opportunities Recognition and rewards for outstanding performance Requirements: Organized and structured approach to work Logical and clear thinking Attention to detail and high accuracy Assertiveness and confidence in communication Persistence and follow-through to resolution Customer and team focus, with a commitment to delivering exceptional service How to Apply: If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we'd love to hear from you! Please submit your application, including your resume Equal Opportunities: CBRE is an equal opportunities employer and welcomes applications from all qualified candidates.
Apr 25, 2026
Full time
Job Title: Helpdesk Coordinator - Join a Global Leader in Real Estate Services! Company: CBRE - The World's Leading Real Estate Services Company Location: Hull Job Type: Full-time About Us: CBRE is a global leader in real estate services, with over 70,000 employees operating in 48 countries. We're passionate about delivering exceptional customer service and business support to our clients worldwide. Our Global Workplace Solutions team is a leading provider of integrated facilities and corporate real estate management, and we're looking for a talented Helpdesk Coordinator to join our team in Hull. Job Summary: We're seeking a highly organized and customer-focused Helpdesk Coordinator to provide exceptional support to our clients and internal teams. As a Helpdesk Coordinator, you'll be responsible for managing our CAFM system, answering calls and emails, and ensuring seamless communication between our facilities team and end-users. You'll also have the opportunity to identify and implement innovative solutions to enhance performance and meet client expectations. Key Responsibilities: Manage CAFM system as key user on site, including PPM records, reactives, and reporting Provide exceptional customer service and support via phone, email, and in-person Ensure all reactive requests are assigned to the correct engineer and communicated effectively to end-users Collaborate with Lead Engineer and Ops Manager to maintain high-quality service standards Review subcontractor performance and provide feedback through Ariba and other systems Identify and implement innovative solutions to enhance performance and meet client expectations What We Offer: Competitive salary and benefits package Opportunity to work with a global leader in real estate services Collaborative and dynamic work environment Professional development and training opportunities Recognition and rewards for outstanding performance Requirements: Organized and structured approach to work Logical and clear thinking Attention to detail and high accuracy Assertiveness and confidence in communication Persistence and follow-through to resolution Customer and team focus, with a commitment to delivering exceptional service How to Apply: If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we'd love to hear from you! Please submit your application, including your resume Equal Opportunities: CBRE is an equal opportunities employer and welcomes applications from all qualified candidates.
Customer Experience and Workplace Coordinator About the role What you'll do Welcome and support visitors and colleagues, delivering a consistently professional front-of-house experience. Manage visitor check-in and badges, coordinate hosts, and stay alert to security risks (e.g., tailgating). Coordinate meeting rooms, including set-ups, equipment checks, and catering readiness. Raise and track facilities requests via the helpdesk; resolve straightforward issues and manage services such as lost property. Maintain strong floor presence-spot issues early, support cleanliness standards, and complete routine audits (e.g., clear desk, lockers/storage). Support reporting and operational handovers across reception and security. Follow and promote H&S, security, and data protection requirements; support emergency checks and equipment coordination. Support events and other ad-hoc duties as required. What you'll bring At least 6 months' experience in a fast-paced, high-standard customer service environment (reception experience is a plus). Comfortable using room-booking / front-of-house systems (e.g., EMS, CABS, Condeco, Fidelio, Datacraft). Working knowledge of workplace Health & Safety and a strong security mindset. Intermediate Microsoft Office skills (Word, Excel, PowerPoint, Outlook). Fluent English (written and verbal). Professional, approachable communication style and strong organisation/prioritisation skills. Proactive, adaptable, and comfortable supporting multiple tasks across a busy workplace.
Apr 25, 2026
Full time
Customer Experience and Workplace Coordinator About the role What you'll do Welcome and support visitors and colleagues, delivering a consistently professional front-of-house experience. Manage visitor check-in and badges, coordinate hosts, and stay alert to security risks (e.g., tailgating). Coordinate meeting rooms, including set-ups, equipment checks, and catering readiness. Raise and track facilities requests via the helpdesk; resolve straightforward issues and manage services such as lost property. Maintain strong floor presence-spot issues early, support cleanliness standards, and complete routine audits (e.g., clear desk, lockers/storage). Support reporting and operational handovers across reception and security. Follow and promote H&S, security, and data protection requirements; support emergency checks and equipment coordination. Support events and other ad-hoc duties as required. What you'll bring At least 6 months' experience in a fast-paced, high-standard customer service environment (reception experience is a plus). Comfortable using room-booking / front-of-house systems (e.g., EMS, CABS, Condeco, Fidelio, Datacraft). Working knowledge of workplace Health & Safety and a strong security mindset. Intermediate Microsoft Office skills (Word, Excel, PowerPoint, Outlook). Fluent English (written and verbal). Professional, approachable communication style and strong organisation/prioritisation skills. Proactive, adaptable, and comfortable supporting multiple tasks across a busy workplace.
Job Title: Helpdesk Coordinator - Join a Global Leader in Real Estate Services! Company: CBRE - The World's Leading Real Estate Services Company Location: City of London Job Type: Full-time About Us: CBRE is a global leader in real estate services, with over 70,000 employees operating in 48 countries. We're passionate about delivering exceptional customer service and business support to our clients worldwide. Our Global Workplace Solutions team is a leading provider of integrated facilities and corporate real estate management, and we're looking for a talented Helpdesk Coordinator to join our team in the City of London. Job Summary: We're seeking a highly organized and customer-focused Helpdesk Coordinator to provide exceptional support to our clients and internal teams. As a Helpdesk Coordinator, you'll be responsible for managing our CAFM system, answering calls and emails, and ensuring seamless communication between our facilities team and end-users. You'll also have the opportunity to identify and implement innovative solutions to enhance performance and meet client expectations. Key Responsibilities: Manage CAFM system as key user on site, including PPM records, reactives, and reporting Provide exceptional customer service and support via phone, email, and in-person Ensure all reactive requests are assigned to the correct engineer and communicated effectively to end-users Collaborate with Lead Engineer and Ops Manager to maintain high-quality service standards Review subcontractor performance and provide feedback through Ariba and other systems Identify and implement innovative solutions to enhance performance and meet client expectations What We Offer: Competitive salary and benefits package Opportunity to work with a global leader in real estate services Collaborative and dynamic work environment Professional development and training opportunities Recognition and rewards for outstanding performance Requirements: Organized and structured approach to work Logical and clear thinking Attention to detail and high accuracy Assertiveness and confidence in communication Persistence and follow-through to resolution Customer and team focus, with a commitment to delivering exceptional service How to Apply: If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we'd love to hear from you! Please submit your application, including your resume Equal Opportunities: CBRE is an equal opportunities employer and welcomes applications from all qualified candidates.
Apr 25, 2026
Full time
Job Title: Helpdesk Coordinator - Join a Global Leader in Real Estate Services! Company: CBRE - The World's Leading Real Estate Services Company Location: City of London Job Type: Full-time About Us: CBRE is a global leader in real estate services, with over 70,000 employees operating in 48 countries. We're passionate about delivering exceptional customer service and business support to our clients worldwide. Our Global Workplace Solutions team is a leading provider of integrated facilities and corporate real estate management, and we're looking for a talented Helpdesk Coordinator to join our team in the City of London. Job Summary: We're seeking a highly organized and customer-focused Helpdesk Coordinator to provide exceptional support to our clients and internal teams. As a Helpdesk Coordinator, you'll be responsible for managing our CAFM system, answering calls and emails, and ensuring seamless communication between our facilities team and end-users. You'll also have the opportunity to identify and implement innovative solutions to enhance performance and meet client expectations. Key Responsibilities: Manage CAFM system as key user on site, including PPM records, reactives, and reporting Provide exceptional customer service and support via phone, email, and in-person Ensure all reactive requests are assigned to the correct engineer and communicated effectively to end-users Collaborate with Lead Engineer and Ops Manager to maintain high-quality service standards Review subcontractor performance and provide feedback through Ariba and other systems Identify and implement innovative solutions to enhance performance and meet client expectations What We Offer: Competitive salary and benefits package Opportunity to work with a global leader in real estate services Collaborative and dynamic work environment Professional development and training opportunities Recognition and rewards for outstanding performance Requirements: Organized and structured approach to work Logical and clear thinking Attention to detail and high accuracy Assertiveness and confidence in communication Persistence and follow-through to resolution Customer and team focus, with a commitment to delivering exceptional service How to Apply: If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we'd love to hear from you! Please submit your application, including your resume Equal Opportunities: CBRE is an equal opportunities employer and welcomes applications from all qualified candidates.
