Berry Recruitment are NOW hiring for a committed and experienced Senior Customer Relationship Associate to work for a professional and friendly business based in Milton Park. The Benefits on offer Role: Senior Customer Relationship Associate - Hybrid Working. Location: Milton Park, Oxfordshire Hours - Monday - Friday, 09.00am - 17.30pm . Salary: 35,000 Per Annum Benefits: Generous company pension (up to 10.5% matched on a sliding scale) Hybrid working - Full time approximately 2 days working in the office and 3 days working from home. Days may be changeable, so flexibility is required. Company shares Health cash plan (Medicash) Eyecare scheme (with Specsavers) Corporate life insurance 25 days holiday Your birthday off (after 1 year of service) 3 days holiday purchase As a Senior Customer Service Advisor as responsibilities will be: Communication with customers via email and telephone. Process and follow up customer orders and quotes to achieve KPI results. Resolving customer queries and complaints. Working with other departments such as sales, production and logistics to address customer needs and ensure smooth cross-departmental operations. Generate and review reports. Consistently searching for innovative ideas for improvement to processes. Regular feedback to the manager so that she is aware of any performance issues. Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. Work alongside the manager to provide motivation to the team, promoting a positive customer-focused environment. You will: Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. About You: A proven track record in a senior customer facing team role, with experience in management cover conditions. Strong communication, leadership, and problem-solving skills Ability to manage and motivate a team in a fast-paced environment Excellent customer handling skills, with the ability to resolve complex issues efficiently and professionally. Knowledge of customer relationship processes (including KPI's and performance metrics) Strong organisational and time-management skills. Ability to step into managerial duties and handle team and operational responsibilities. Familiarity with CRM systems, Microsoft packages and ERP is preferred. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
May 02, 2026
Full time
Berry Recruitment are NOW hiring for a committed and experienced Senior Customer Relationship Associate to work for a professional and friendly business based in Milton Park. The Benefits on offer Role: Senior Customer Relationship Associate - Hybrid Working. Location: Milton Park, Oxfordshire Hours - Monday - Friday, 09.00am - 17.30pm . Salary: 35,000 Per Annum Benefits: Generous company pension (up to 10.5% matched on a sliding scale) Hybrid working - Full time approximately 2 days working in the office and 3 days working from home. Days may be changeable, so flexibility is required. Company shares Health cash plan (Medicash) Eyecare scheme (with Specsavers) Corporate life insurance 25 days holiday Your birthday off (after 1 year of service) 3 days holiday purchase As a Senior Customer Service Advisor as responsibilities will be: Communication with customers via email and telephone. Process and follow up customer orders and quotes to achieve KPI results. Resolving customer queries and complaints. Working with other departments such as sales, production and logistics to address customer needs and ensure smooth cross-departmental operations. Generate and review reports. Consistently searching for innovative ideas for improvement to processes. Regular feedback to the manager so that she is aware of any performance issues. Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. Work alongside the manager to provide motivation to the team, promoting a positive customer-focused environment. You will: Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. About You: A proven track record in a senior customer facing team role, with experience in management cover conditions. Strong communication, leadership, and problem-solving skills Ability to manage and motivate a team in a fast-paced environment Excellent customer handling skills, with the ability to resolve complex issues efficiently and professionally. Knowledge of customer relationship processes (including KPI's and performance metrics) Strong organisational and time-management skills. Ability to step into managerial duties and handle team and operational responsibilities. Familiarity with CRM systems, Microsoft packages and ERP is preferred. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Pure Resourcing Solutions
Cambridge, Cambridgeshire
We're partnering with a growing organisation in Cambridge who are looking to appoint a Financial Accountant. This is a newly created role and a great opportunity to join a growing, dynamic business.We are looking for a qualified accountant who can demonstrate strong technical experience including, being confident at writing accounting papers. As well as collaborating with colleagues in the Finance team, you'll also work closely with various other departments in the business including Legal, FP&A and Supply Chain and externally, you'll liaise with tax advisors, Auditors and regulatory bodies.You will be a qualified Accountant ACA, ACCA and ideally have worked in practice however this is not essential. You will have strong technical expertise and experience in Audit, some knowledge of IFRS and US GAAP knowledge is an advantage. This is an excellent opportunity to join a business with a strong culture and team ethic. The company also offers performance-based bonus, company pension scheme, private health insurance, life and critical illness insurance, corporate gym membership and regular team building events and an agile hybrid working environment.To discuss this role in more detail please contact Kathryn Van Wyk at Pure Cambridge or apply below.
May 02, 2026
Full time
We're partnering with a growing organisation in Cambridge who are looking to appoint a Financial Accountant. This is a newly created role and a great opportunity to join a growing, dynamic business.We are looking for a qualified accountant who can demonstrate strong technical experience including, being confident at writing accounting papers. As well as collaborating with colleagues in the Finance team, you'll also work closely with various other departments in the business including Legal, FP&A and Supply Chain and externally, you'll liaise with tax advisors, Auditors and regulatory bodies.You will be a qualified Accountant ACA, ACCA and ideally have worked in practice however this is not essential. You will have strong technical expertise and experience in Audit, some knowledge of IFRS and US GAAP knowledge is an advantage. This is an excellent opportunity to join a business with a strong culture and team ethic. The company also offers performance-based bonus, company pension scheme, private health insurance, life and critical illness insurance, corporate gym membership and regular team building events and an agile hybrid working environment.To discuss this role in more detail please contact Kathryn Van Wyk at Pure Cambridge or apply below.
The Capital Markets Company GmbH
Edinburgh, Midlothian
Management Consultant - Non-Financial / Operational Risk UK - Edinburgh Non-Financial Risk (Enterprise Risk) Consultant - All Levels Location: Glasgow & Edinburgh (Hybrid) Practice Area: Finance, Risk, Regulatory & Financial Crime Type: Permanent Drive impactful change across enterprise risk, market abuse, and surveillance frameworks The Role Capco is looking for Management Consultants with expertise in Non-Financial Risk to join our growing FRRF capability. You'll work on a variety of projects for leading financial institutions, delivering risk transformation and advisory services across enterprise and operational risk. Acting as a trusted advisor, you will help shape the future of risk frameworks, controls, governance, and surveillance capabilities. What You'll Do Support risk transformation projects across enterprise and operational risk functions Document, assess, and enhance risk processes and controls across the first and second lines Contribute to market abuse and trade surveillance initiatives, including reviewing controls and detection scenarios Support the application of AI and model tuning techniques to improve surveillance effectiveness and reduce false positives Engage stakeholders across functions and levels to ensure collaborative delivery What We're Looking For Experience in enterprise or operational risk, ideally within financial services Understanding of market abuse regulation and trade surveillance frameworks Awareness or experience of AI/ML applications in risk or surveillance environments, including model tuning concepts Practical knowledge of documenting end-to-end processes and identifying risk/control gaps Effective communicator with ability to engage stakeholders at all levels Bonus Points For Experience in control testing, risk assurance, or remediation Exposure to surveillance tools (e.g., NICE Actimize, Nasdaq SMARTS, or similar) Ability to run workshops and drive stakeholder engagement Prior consultancy background in a risk-focused role Experience analysing frameworks to improve risk posture and control effectiveness Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, flat, and entrepreneurial consulting culture Access continuous learning, training, and industry certifications Be part of a team shaping the future of digital financial services Help shape the future of digital transformation across FS & Energy Benefits We offer a competitive, people-first benefits package designed to support every aspect of your life: Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover. Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in house first aiders. Family Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs. Continuous Learning: Minimum 40 Hours of Training Annually plus a dedicated Business Coach from Day One. Capco does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.
May 02, 2026
Full time
Management Consultant - Non-Financial / Operational Risk UK - Edinburgh Non-Financial Risk (Enterprise Risk) Consultant - All Levels Location: Glasgow & Edinburgh (Hybrid) Practice Area: Finance, Risk, Regulatory & Financial Crime Type: Permanent Drive impactful change across enterprise risk, market abuse, and surveillance frameworks The Role Capco is looking for Management Consultants with expertise in Non-Financial Risk to join our growing FRRF capability. You'll work on a variety of projects for leading financial institutions, delivering risk transformation and advisory services across enterprise and operational risk. Acting as a trusted advisor, you will help shape the future of risk frameworks, controls, governance, and surveillance capabilities. What You'll Do Support risk transformation projects across enterprise and operational risk functions Document, assess, and enhance risk processes and controls across the first and second lines Contribute to market abuse and trade surveillance initiatives, including reviewing controls and detection scenarios Support the application of AI and model tuning techniques to improve surveillance effectiveness and reduce false positives Engage stakeholders across functions and levels to ensure collaborative delivery What We're Looking For Experience in enterprise or operational risk, ideally within financial services Understanding of market abuse regulation and trade surveillance frameworks Awareness or experience of AI/ML applications in risk or surveillance environments, including model tuning concepts Practical knowledge of documenting end-to-end processes and identifying risk/control gaps Effective communicator with ability to engage stakeholders at all levels Bonus Points For Experience in control testing, risk assurance, or remediation Exposure to surveillance tools (e.g., NICE Actimize, Nasdaq SMARTS, or similar) Ability to run workshops and drive stakeholder engagement Prior consultancy background in a risk-focused role Experience analysing frameworks to improve risk posture and control effectiveness Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, flat, and entrepreneurial consulting culture Access continuous learning, training, and industry certifications Be part of a team shaping the future of digital financial services Help shape the future of digital transformation across FS & Energy Benefits We offer a competitive, people-first benefits package designed to support every aspect of your life: Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover. Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in house first aiders. Family Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs. Continuous Learning: Minimum 40 Hours of Training Annually plus a dedicated Business Coach from Day One. Capco does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.
TIGER MEDIA RECRUITMENT LIMITED
Cardiff, South Glamorgan
Insurance Advisor/Protection Advisor Location:Nationwide (Remote / Field Based) Earnings:Commission Only Average £47,000 Year 1, Top Performers £100,000+ Why Join? Uncapped weekly commission earn what youre worth Industry-leading rates: 120% (4-year indemnity) rising to 175% or 220% (non-indemnity) Full training and ongoing development no previous protection experience needed Work independently with t. . click apply for full job details
May 02, 2026
Full time
Insurance Advisor/Protection Advisor Location:Nationwide (Remote / Field Based) Earnings:Commission Only Average £47,000 Year 1, Top Performers £100,000+ Why Join? Uncapped weekly commission earn what youre worth Industry-leading rates: 120% (4-year indemnity) rising to 175% or 220% (non-indemnity) Full training and ongoing development no previous protection experience needed Work independently with t. . click apply for full job details
About The Role Team - Protection, ( D2C Life Department) Hybrid role -Part time available but first 4 weeks training is based full time in Stockport Previous Financial sales experience is required. What this role is all about Its important to relate to your customer, understand their needs click apply for full job details
May 02, 2026
Full time
About The Role Team - Protection, ( D2C Life Department) Hybrid role -Part time available but first 4 weeks training is based full time in Stockport Previous Financial sales experience is required. What this role is all about Its important to relate to your customer, understand their needs click apply for full job details
Job Title: Accounting Clerk / Finance Location: London Salary: Depending on qualification and experience Job type: Full time, Permanent About the Company: Evergreen Marine (UK) Ltd is a leading international container shipping line which symbolizes innovative, reliable and sustainable marine transportation service. We continue with our mission to build efficient e-commerce platforms and to accelerate our fleet renewal program, introducing ever more eco-friendly container ships. Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd, Italia Marittima S.p.A., Evergreen Marine (UK) Ltd, Evergreen Marine (Singapore) PTE Ltd, Evergreen Marine (Hong Kong) Ltd and Evergreen Marine (Asia) Pte. Ltd. Together, the six shipping companies operate a modern fleet of container ships with a combined capacity of more than 1.2 million TEU and maintain services across a broad array of trade lanes around the world. About the job: This is an exciting opportunity for the right candidate to join our London Office, in our Finance department (Funds Section). Working on a full-time basis. If you are looking for a career within a well-established container shipping company, are enthusiastic and self-motivated then this may be the job for you. Responsibilities: The duties and responsibilities of the position include, but are not limited to: Daily fund/cash flow management Daily TT payment input received from customers Daily exchange rate and cost table maintenance Monitoring and liaising with banks Preparing daily cash reports such as cash position report Preparing monthly bank account reconciliation report Preparing monthly valuation of foreign currency Preparing weekly / monthly / quarterly /KPI outstanding reports Preparing daily payment received oracle reports Credit note check and offsets Monitoring and chasing outstanding positions Checking and processing refund requests Manual invoice issue Dealing with general queries and payment allocation Setting up and maintenance of credit accounts and bi -annual credit review. Prepare analysis for EC Sales List for Irish customers Setting up monthly exchange rates About you: Basic Requirements: AAT qualifications at least or diploma/degree in Finance or Accounting Legal right to work in UK Good organization, and communication skills Familiar with Microsoft Office - Excel, Word, PowerPoint and Outlook To be honest, responsible and punctual, to be able to work on your own initiative as well as to be a great team worker Benefits of Joining Evergreen Marine (UK) Ltd: - Subsidized lunch in our canteen - On-site Gym - Cycle to Work scheme - Sports and Social Club - monthly organized events for staff at discounted rates - Interest-free Company Loan for Annual Season Ticket - Employee Assistance Programme - offering 24/7 Mental Wellbeing Support, counselling service, financial guidance and legal consultations - Personal Accident Insurance - Optional Private Medical Insurance - Life Insurance - Group Company Pension Scheme - Pension advisory services + Annual One-on-One Pension review Meetings - Income Protection Scheme Please click on the APPLY button and you will be redirected to our careers page to apply for this role. Candidates with the relevant experience or job titles of; Accounts Assistant, Accounts Administrator, Accounts Clerk, Finance Clerk, Finance Administrator, Accountant, Accounts Receivable, Credit Control, Cashflow Controller, Finance Coordinator, AAT may be considered for this role.
May 02, 2026
Full time
Job Title: Accounting Clerk / Finance Location: London Salary: Depending on qualification and experience Job type: Full time, Permanent About the Company: Evergreen Marine (UK) Ltd is a leading international container shipping line which symbolizes innovative, reliable and sustainable marine transportation service. We continue with our mission to build efficient e-commerce platforms and to accelerate our fleet renewal program, introducing ever more eco-friendly container ships. Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd, Italia Marittima S.p.A., Evergreen Marine (UK) Ltd, Evergreen Marine (Singapore) PTE Ltd, Evergreen Marine (Hong Kong) Ltd and Evergreen Marine (Asia) Pte. Ltd. Together, the six shipping companies operate a modern fleet of container ships with a combined capacity of more than 1.2 million TEU and maintain services across a broad array of trade lanes around the world. About the job: This is an exciting opportunity for the right candidate to join our London Office, in our Finance department (Funds Section). Working on a full-time basis. If you are looking for a career within a well-established container shipping company, are enthusiastic and self-motivated then this may be the job for you. Responsibilities: The duties and responsibilities of the position include, but are not limited to: Daily fund/cash flow management Daily TT payment input received from customers Daily exchange rate and cost table maintenance Monitoring and liaising with banks Preparing daily cash reports such as cash position report Preparing monthly bank account reconciliation report Preparing monthly valuation of foreign currency Preparing weekly / monthly / quarterly /KPI outstanding reports Preparing daily payment received oracle reports Credit note check and offsets Monitoring and chasing outstanding positions Checking and processing refund requests Manual invoice issue Dealing with general queries and payment allocation Setting up and maintenance of credit accounts and bi -annual credit review. Prepare analysis for EC Sales List for Irish customers Setting up monthly exchange rates About you: Basic Requirements: AAT qualifications at least or diploma/degree in Finance or Accounting Legal right to work in UK Good organization, and communication skills Familiar with Microsoft Office - Excel, Word, PowerPoint and Outlook To be honest, responsible and punctual, to be able to work on your own initiative as well as to be a great team worker Benefits of Joining Evergreen Marine (UK) Ltd: - Subsidized lunch in our canteen - On-site Gym - Cycle to Work scheme - Sports and Social Club - monthly organized events for staff at discounted rates - Interest-free Company Loan for Annual Season Ticket - Employee Assistance Programme - offering 24/7 Mental Wellbeing Support, counselling service, financial guidance and legal consultations - Personal Accident Insurance - Optional Private Medical Insurance - Life Insurance - Group Company Pension Scheme - Pension advisory services + Annual One-on-One Pension review Meetings - Income Protection Scheme Please click on the APPLY button and you will be redirected to our careers page to apply for this role. Candidates with the relevant experience or job titles of; Accounts Assistant, Accounts Administrator, Accounts Clerk, Finance Clerk, Finance Administrator, Accountant, Accounts Receivable, Credit Control, Cashflow Controller, Finance Coordinator, AAT may be considered for this role.
Office Operations Manager, Belfast, approx. £Neg . Overview This opportunity is with the Belfast office of a leading international law firm recognised for its innovative approach to legal services. The firm works with major global clients and combines legal expertise, technology, and process improvement to deliver complex legal projects and solutions. We are seeking an experienced Office Operations Manager to oversee Office Operations and Legal Support Services in Belfast. This role ensures smooth day-to-day office running, high-quality service delivery, and effective team and budget management. Primary Objectives Manage all office operations including reception, meeting rooms, video conferencing, hospitality, events, facilities, supplier management, and office moves. Oversee Legal Support Services to ensure efficient and high-quality administrative support. Set and manage operational budgets and financial spend. Coordinate activities to maintain seamless office operations and high service levels. Support regional or global initiatives and act as a trusted advisor to senior stakeholders. Key Relationships Digital Legal Delivery Partners (UK, US & EMEA) Practice Management and Belfast Senior Management teams UK Senior Office Services Manager, Senior Premises Manager, Senior Building Operations Manager (London) Global Office Operations Leadership team Third-party contractors, suppliers, and building management company Responsibilities Leadership & Management Lead Office Operations and Legal Support teams, fostering a high-performance culture. Manage staff development, performance, career progression, recruitment, and absence. Collaborate with senior stakeholders to implement improvements and operational initiatives. Represent Belfast in local, regional, or global strategic projects. Legal Support Recruit, develop, and manage Practice Executives and Assistants. Allocate resources effectively and monitor quality of services. Maintain strong relationships with Partners and Senior Managers. Office Operations & Events Oversee client services, meeting rooms, video conferencing, hospitality, and events. Manage third-party contracts, office facilities, space planning, and office moves. Plan and coordinate office-wide events, ensuring strategic oversight and ROI. Premises & Risk Management Support lease management and property initiatives. Manage security, office improvements, and maintenance projects. Ensure business continuity, workplace health & safety, and compliance with policies. Other Responsibilities Act as regional travel lead and maintain office documentation. Assist with implementation of new processes, tools, and services. Some responsibilities may require work outside normal hours. Key Performance Indicators Trusted advisor to senior management. High-performing, engaged, and motivated teams delivering excellent service. Efficient resource management and budget adherence. Effective communication, collaboration, problem-solving, and adaptability. Compliance with policies and implementation of new ways of working. Skills & Experience Essential Proven Office Manager experience in a fast-paced professional services environment. Leadership experience, managing and developing high-performing teams. Strong stakeholder management and communication skills. Experience managing service contracts and operational budgets. Commercial awareness and operational expertise. Desirable Experience managing PA teams. Project management skills and innovative mindset. Strong problem-solving, decision-making, and adaptability. Interest in emerging technologies, AI, and process improvement. Team Senior Office Operations Coordinator 2 x Office Operations Assistants 4 x Practice Executives & 3 x Practice Team Assistants Working Pattern 4 days in office, 1 day remote Salary Benefits Core Benefits Health Screening with Bupa Income Protection (50% of salary) Life Assurance (4 x salary) Private Medical Insurance with Bupa (Single, Couple, Family, or Partner levels funded) Voluntary Benefits Flexible benefits scheme tailored to individual needs Opportunities for tax and National Insurance savings Access to bulk-buying discounts and lifestyle benefits At Pathway, we treat all applications with the highest level of confidentiality and professionalism. In line with GDPR regulations, your personal information will only be used for recruitment purposes, stored securely and never shared without your consent. You can request to have your data removed at any time
May 02, 2026
Full time
Office Operations Manager, Belfast, approx. £Neg . Overview This opportunity is with the Belfast office of a leading international law firm recognised for its innovative approach to legal services. The firm works with major global clients and combines legal expertise, technology, and process improvement to deliver complex legal projects and solutions. We are seeking an experienced Office Operations Manager to oversee Office Operations and Legal Support Services in Belfast. This role ensures smooth day-to-day office running, high-quality service delivery, and effective team and budget management. Primary Objectives Manage all office operations including reception, meeting rooms, video conferencing, hospitality, events, facilities, supplier management, and office moves. Oversee Legal Support Services to ensure efficient and high-quality administrative support. Set and manage operational budgets and financial spend. Coordinate activities to maintain seamless office operations and high service levels. Support regional or global initiatives and act as a trusted advisor to senior stakeholders. Key Relationships Digital Legal Delivery Partners (UK, US & EMEA) Practice Management and Belfast Senior Management teams UK Senior Office Services Manager, Senior Premises Manager, Senior Building Operations Manager (London) Global Office Operations Leadership team Third-party contractors, suppliers, and building management company Responsibilities Leadership & Management Lead Office Operations and Legal Support teams, fostering a high-performance culture. Manage staff development, performance, career progression, recruitment, and absence. Collaborate with senior stakeholders to implement improvements and operational initiatives. Represent Belfast in local, regional, or global strategic projects. Legal Support Recruit, develop, and manage Practice Executives and Assistants. Allocate resources effectively and monitor quality of services. Maintain strong relationships with Partners and Senior Managers. Office Operations & Events Oversee client services, meeting rooms, video conferencing, hospitality, and events. Manage third-party contracts, office facilities, space planning, and office moves. Plan and coordinate office-wide events, ensuring strategic oversight and ROI. Premises & Risk Management Support lease management and property initiatives. Manage security, office improvements, and maintenance projects. Ensure business continuity, workplace health & safety, and compliance with policies. Other Responsibilities Act as regional travel lead and maintain office documentation. Assist with implementation of new processes, tools, and services. Some responsibilities may require work outside normal hours. Key Performance Indicators Trusted advisor to senior management. High-performing, engaged, and motivated teams delivering excellent service. Efficient resource management and budget adherence. Effective communication, collaboration, problem-solving, and adaptability. Compliance with policies and implementation of new ways of working. Skills & Experience Essential Proven Office Manager experience in a fast-paced professional services environment. Leadership experience, managing and developing high-performing teams. Strong stakeholder management and communication skills. Experience managing service contracts and operational budgets. Commercial awareness and operational expertise. Desirable Experience managing PA teams. Project management skills and innovative mindset. Strong problem-solving, decision-making, and adaptability. Interest in emerging technologies, AI, and process improvement. Team Senior Office Operations Coordinator 2 x Office Operations Assistants 4 x Practice Executives & 3 x Practice Team Assistants Working Pattern 4 days in office, 1 day remote Salary Benefits Core Benefits Health Screening with Bupa Income Protection (50% of salary) Life Assurance (4 x salary) Private Medical Insurance with Bupa (Single, Couple, Family, or Partner levels funded) Voluntary Benefits Flexible benefits scheme tailored to individual needs Opportunities for tax and National Insurance savings Access to bulk-buying discounts and lifestyle benefits At Pathway, we treat all applications with the highest level of confidentiality and professionalism. In line with GDPR regulations, your personal information will only be used for recruitment purposes, stored securely and never shared without your consent. You can request to have your data removed at any time
Associate Director - Structural Engineering We are an established, independently owned consultancy providing integrated engineering, design and technical advisory services to the built environment. With a strong reputation for delivering high-quality, sustainable solutions, we work with clients across the full project lifecycle and a broad range of development and infrastructure sectors. As part of our strategic growth, we are seeking an Associate Director - Structural Engineering to play a key leadership role within our regional business. This is a senior opportunity for an experienced, commercially aware structural engineer who is motivated to help shape the direction, capability and market presence of a growing consultancy. The Role You will take a leading role in delivering complex structural engineering projects while supporting the expansion of the local team and client base. Working closely with senior leadership, you will combine technical excellence with strong client engagement and commercial awareness, helping to secure and deliver work across multiple sectors. Projects range from new build to refurbishment and reuse, including residential, commercial, education, healthcare, research, industrial and mixed-use developments. Key Responsibilities Business & Client Leadership Develop and maintain strong client relationships at regional and national levels Identify and support new business opportunities, including cross-disciplinary work Contribute to bids, tenders and fee proposals Act as an ambassador for the business through networking and industry engagement Technical & Project Delivery Lead structural engineering commissions from concept to completion Oversee and review design outputs, ensuring quality, compliance and programme delivery Provide practical, innovative solutions to complex engineering challenges Team Leadership & Governance Provide senior technical guidance and quality assurance Mentor and support the development of engineers and technical staff Promote best practice, CPD and continuous improvement About You Degree in Civil or Structural Engineering (or equivalent) Chartered Engineer (ICE or IStructE) Typically 10+ years' consultancy experience in a client-facing role Strong background in building structures and complex developments Sound knowledge of UK standards, legislation and BIM-enabled design Confident communicator with strong leadership and commercial skills Reward & Benefits We offer a competitive and flexible package, including: Market-aligned salary Employer pension contribution Private medical insurance and life assurance Generous annual leave with flexible options Hybrid and flexible working Structured CPD and professional support Cycle-to-work and season ticket loans Health and wellbeing benefits Modern, collaborative working environment If you are looking for a senior role where you can genuinely influence projects, people and strategy, we would be delighted to hear from you.
May 02, 2026
Full time
Associate Director - Structural Engineering We are an established, independently owned consultancy providing integrated engineering, design and technical advisory services to the built environment. With a strong reputation for delivering high-quality, sustainable solutions, we work with clients across the full project lifecycle and a broad range of development and infrastructure sectors. As part of our strategic growth, we are seeking an Associate Director - Structural Engineering to play a key leadership role within our regional business. This is a senior opportunity for an experienced, commercially aware structural engineer who is motivated to help shape the direction, capability and market presence of a growing consultancy. The Role You will take a leading role in delivering complex structural engineering projects while supporting the expansion of the local team and client base. Working closely with senior leadership, you will combine technical excellence with strong client engagement and commercial awareness, helping to secure and deliver work across multiple sectors. Projects range from new build to refurbishment and reuse, including residential, commercial, education, healthcare, research, industrial and mixed-use developments. Key Responsibilities Business & Client Leadership Develop and maintain strong client relationships at regional and national levels Identify and support new business opportunities, including cross-disciplinary work Contribute to bids, tenders and fee proposals Act as an ambassador for the business through networking and industry engagement Technical & Project Delivery Lead structural engineering commissions from concept to completion Oversee and review design outputs, ensuring quality, compliance and programme delivery Provide practical, innovative solutions to complex engineering challenges Team Leadership & Governance Provide senior technical guidance and quality assurance Mentor and support the development of engineers and technical staff Promote best practice, CPD and continuous improvement About You Degree in Civil or Structural Engineering (or equivalent) Chartered Engineer (ICE or IStructE) Typically 10+ years' consultancy experience in a client-facing role Strong background in building structures and complex developments Sound knowledge of UK standards, legislation and BIM-enabled design Confident communicator with strong leadership and commercial skills Reward & Benefits We offer a competitive and flexible package, including: Market-aligned salary Employer pension contribution Private medical insurance and life assurance Generous annual leave with flexible options Hybrid and flexible working Structured CPD and professional support Cycle-to-work and season ticket loans Health and wellbeing benefits Modern, collaborative working environment If you are looking for a senior role where you can genuinely influence projects, people and strategy, we would be delighted to hear from you.
As a Customer Success Manager, you will act as a trusted advisor to enterprise finance leaders, owning executive relationships and ensuring Sidetrade's AI solutions deliver measurable business value-from cash acceleration to process optimization-driving renewals, expansion, and long-term partnership. What you'll be doing Own a portfolio of large, complex enterprise customers, engaging at CFO, Finance Director, Shared Services and Transformation Lead level. Act as a strategic O2C and Working Capital advisor, leveraging prior consulting experience to guide customers through business change. Translate AI-driven insights, predictive analytics and automation into clear financial and operational impact (DSO, cash-in, productivity, risk). Lead value-based success plans, defining ROI, KPIs and success metrics aligned to customer business objectives. Facilitate executive business reviews, customer innovation workshops and value realization sessions. Partner closely with Sales on renewals, upsell and expansion, contributing a strong commercial and value-led narrative. Serve as the voice of the customer, influencing Product and AI roadmap discussions based on enterprise use cases. Proactively identify adoption risks and growth opportunities using customer health data and AI insights. What you'll bring 7+ years of experience in a consulting, advisory, or transformation role within Order to Cash, Working Capital, or Finance Transformation. Proven experience working with enterprise clients in complex, multi-stakeholder environments. Strong understanding of O2C processes (Credit, Collections, Cash Application, Dispute Management) and working capital levers. Demonstrated ability to quantify business value and ROI for senior finance stakeholders. Business & consulting skills. Strong business acumen with the ability to connect technology to financial outcomes. Executive-level communication and storytelling skills (written, verbal, and presentation). Comfortable operating as a trusted advisor, challenging customers when needed. Experience managing multiple initiatives simultaneously in a fast-paced environment. Technology & AI mindset. Strong interest in AI, analytics and automation applied to finance processes. Ability to explain AI concepts (predictive scoring, prioritization, automation) in business terms, not technical jargon. Experience working with SaaS, data-driven or AI-enabled platforms preferred. Bachelor's or Master's degree in Finance, Business, Economics or related field. Willingness to travel occasionally to customer sites. Benefits & Location Office based in the heart of London city centre. Hybrid work model - a flexible mix of in-office and remote days. Great culture - active Social Club organizing regular team events and activities. Health & wellness - medical coverage, life insurance, and other wellness programs. Time off - competitive paid holidays plus public holidays. Career growth & compensation - competitive salary, equal opportunities, learning & mentorship programs, and advancement support. We're committed to providing a welcoming and inclusive experience for every candidate.
May 02, 2026
Full time
As a Customer Success Manager, you will act as a trusted advisor to enterprise finance leaders, owning executive relationships and ensuring Sidetrade's AI solutions deliver measurable business value-from cash acceleration to process optimization-driving renewals, expansion, and long-term partnership. What you'll be doing Own a portfolio of large, complex enterprise customers, engaging at CFO, Finance Director, Shared Services and Transformation Lead level. Act as a strategic O2C and Working Capital advisor, leveraging prior consulting experience to guide customers through business change. Translate AI-driven insights, predictive analytics and automation into clear financial and operational impact (DSO, cash-in, productivity, risk). Lead value-based success plans, defining ROI, KPIs and success metrics aligned to customer business objectives. Facilitate executive business reviews, customer innovation workshops and value realization sessions. Partner closely with Sales on renewals, upsell and expansion, contributing a strong commercial and value-led narrative. Serve as the voice of the customer, influencing Product and AI roadmap discussions based on enterprise use cases. Proactively identify adoption risks and growth opportunities using customer health data and AI insights. What you'll bring 7+ years of experience in a consulting, advisory, or transformation role within Order to Cash, Working Capital, or Finance Transformation. Proven experience working with enterprise clients in complex, multi-stakeholder environments. Strong understanding of O2C processes (Credit, Collections, Cash Application, Dispute Management) and working capital levers. Demonstrated ability to quantify business value and ROI for senior finance stakeholders. Business & consulting skills. Strong business acumen with the ability to connect technology to financial outcomes. Executive-level communication and storytelling skills (written, verbal, and presentation). Comfortable operating as a trusted advisor, challenging customers when needed. Experience managing multiple initiatives simultaneously in a fast-paced environment. Technology & AI mindset. Strong interest in AI, analytics and automation applied to finance processes. Ability to explain AI concepts (predictive scoring, prioritization, automation) in business terms, not technical jargon. Experience working with SaaS, data-driven or AI-enabled platforms preferred. Bachelor's or Master's degree in Finance, Business, Economics or related field. Willingness to travel occasionally to customer sites. Benefits & Location Office based in the heart of London city centre. Hybrid work model - a flexible mix of in-office and remote days. Great culture - active Social Club organizing regular team events and activities. Health & wellness - medical coverage, life insurance, and other wellness programs. Time off - competitive paid holidays plus public holidays. Career growth & compensation - competitive salary, equal opportunities, learning & mentorship programs, and advancement support. We're committed to providing a welcoming and inclusive experience for every candidate.
Financial Risk Transformation Consultant / Senior Consultant Location: London (Hybrid) Practice Area: Financial Crime, Risk, Regulation & Finance Transformation Type: Permanent Lead meaningful risk transformation at the heart of financial services The Role Capco is seeking Financial Risk Consultants and Senior Consultants to join our growing FRRF capability. You'll advise clients on regulatory frameworks, optimise risk controls, and lead transformation in support of Chief Risk Officers. This is a chance to deliver complex, high-impact work across credit, market, liquidity, and capital risks. What You'll Do Deliver advisory and implementation projects related to Basel, IFRS9, BCBS-239, and other key regulations Support risk control improvements, regulatory change, and data-driven risk reporting and modelling Evaluate client risk practices and define opportunities for process enhancement Facilitate collaboration across departments such as credit risk, legal, IT, and finance Contribute to internal capability building, business development, and risk thought leadership What We're Looking For Experience in risk and regulatory change within financial services Knowledge of regulatory frameworks (Basel, IFRS9, BCBS-239), especially for credit, market, liquidity, and capital risks Practical exposure to risk assessments, target operating model design, and control implementation Ability to analyse emerging risk trends and recommend actionable improvements Clear communication skills and the ability to advise stakeholders across all levels Bonus Points For Track record of delivery as a Project Manager or Business Analyst Confidence presenting to senior audiences and influencing across functions Experience working on data, technology, or model-driven risk solutions Contributions to risk frameworks, control evaluation, or TOM design For senior candidates: people leadership, proposition design, and client development Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, flat, and entrepreneurial consulting culture Access continuous learning, training, and industry certifications Be part of a team shaping the future of digital financial services Help shape the future of digital transformation across FS & Energy Core Benefits Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover. Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders. Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. 8 complimentary backup care sessions for emergency childcare or elder care. 5 weeks of annual leave with the option to buy or sell holiday days based on your needs. Minimum 40 hours of training annually: workshops, certifications, e-learning, business coaching. Convenient online GP services. Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance. Inclusion at Capco We're committed to a barrier free, inclusive recruitment process. If you need any adjustments at any stage, just let us know we'll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our culture champions diversity, equity and inclusivity, and we bring a collaborative mindset to our partnerships with clients and colleagues. Capco does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. In order to track the effectiveness of our recruiting efforts, please consider participating in the optional questionnaire.
May 02, 2026
Full time
Financial Risk Transformation Consultant / Senior Consultant Location: London (Hybrid) Practice Area: Financial Crime, Risk, Regulation & Finance Transformation Type: Permanent Lead meaningful risk transformation at the heart of financial services The Role Capco is seeking Financial Risk Consultants and Senior Consultants to join our growing FRRF capability. You'll advise clients on regulatory frameworks, optimise risk controls, and lead transformation in support of Chief Risk Officers. This is a chance to deliver complex, high-impact work across credit, market, liquidity, and capital risks. What You'll Do Deliver advisory and implementation projects related to Basel, IFRS9, BCBS-239, and other key regulations Support risk control improvements, regulatory change, and data-driven risk reporting and modelling Evaluate client risk practices and define opportunities for process enhancement Facilitate collaboration across departments such as credit risk, legal, IT, and finance Contribute to internal capability building, business development, and risk thought leadership What We're Looking For Experience in risk and regulatory change within financial services Knowledge of regulatory frameworks (Basel, IFRS9, BCBS-239), especially for credit, market, liquidity, and capital risks Practical exposure to risk assessments, target operating model design, and control implementation Ability to analyse emerging risk trends and recommend actionable improvements Clear communication skills and the ability to advise stakeholders across all levels Bonus Points For Track record of delivery as a Project Manager or Business Analyst Confidence presenting to senior audiences and influencing across functions Experience working on data, technology, or model-driven risk solutions Contributions to risk frameworks, control evaluation, or TOM design For senior candidates: people leadership, proposition design, and client development Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, flat, and entrepreneurial consulting culture Access continuous learning, training, and industry certifications Be part of a team shaping the future of digital financial services Help shape the future of digital transformation across FS & Energy Core Benefits Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover. Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders. Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. 8 complimentary backup care sessions for emergency childcare or elder care. 5 weeks of annual leave with the option to buy or sell holiday days based on your needs. Minimum 40 hours of training annually: workshops, certifications, e-learning, business coaching. Convenient online GP services. Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance. Inclusion at Capco We're committed to a barrier free, inclusive recruitment process. If you need any adjustments at any stage, just let us know we'll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our culture champions diversity, equity and inclusivity, and we bring a collaborative mindset to our partnerships with clients and colleagues. Capco does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. In order to track the effectiveness of our recruiting efforts, please consider participating in the optional questionnaire.
Your new company A world leading specialist insurance organisation with over 350 years of history with over 200 territories served and 57bn in gross premiums. They are looking to bring in a Senior Manager to join their growing innovation hub focusing on new ideas, emerging technologies and market-wide transformation. Your new role A Senior Product Innovation Manager is required to join the team to translate innovation activity (sprints, POC's, discovery work, consulting engagements) into commercial, scalable market outcomes. The Senior Product Innovation Manager will drive a unified, consistent innovation and product development framework and ensure the market receives high quality, commercially relevant support to bring new products and solutions to life. The Senior Product Innovation Manager will build strategic relationships across the innovation ecosystem to bring new opportunities and insights into the marketplace. This will include contributing to long term roadmap planning, ensuring activity supports corporate strategy and market innovation needs. The Senior Product Innovation Manager will also act as a senior advisor on innovation methodology, market challenges, product strategy and commercial pathways. The role holder will also provide strong people leadership to a growing team (min of 3). This will include setting clear priorities, offering coaching and development and fostering a high performance, inclusive and psychologically safe culture. They will also ensure high standards of operational discipline, including clear planning, documentation and governance, and will uphold consistency and quality across consulting, springs and partnership engagements. What you'll need to succeed Strong experience of Product Innovation Good knowledge of a variety of product development frameworks, including design thinking, Lean and other traditional frameworks Leadership experience - ability to coach, mentor, train a team of Innovation Analysts Customer-facing skills - ability to gather customer insights and make evidence-based decisions Experience of running pilots and POC's Knowledge of the Insurance industry is nice to have What you'll get in return Competitive basic salary of 100K Variety of other benefits Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 02, 2026
Contractor
Your new company A world leading specialist insurance organisation with over 350 years of history with over 200 territories served and 57bn in gross premiums. They are looking to bring in a Senior Manager to join their growing innovation hub focusing on new ideas, emerging technologies and market-wide transformation. Your new role A Senior Product Innovation Manager is required to join the team to translate innovation activity (sprints, POC's, discovery work, consulting engagements) into commercial, scalable market outcomes. The Senior Product Innovation Manager will drive a unified, consistent innovation and product development framework and ensure the market receives high quality, commercially relevant support to bring new products and solutions to life. The Senior Product Innovation Manager will build strategic relationships across the innovation ecosystem to bring new opportunities and insights into the marketplace. This will include contributing to long term roadmap planning, ensuring activity supports corporate strategy and market innovation needs. The Senior Product Innovation Manager will also act as a senior advisor on innovation methodology, market challenges, product strategy and commercial pathways. The role holder will also provide strong people leadership to a growing team (min of 3). This will include setting clear priorities, offering coaching and development and fostering a high performance, inclusive and psychologically safe culture. They will also ensure high standards of operational discipline, including clear planning, documentation and governance, and will uphold consistency and quality across consulting, springs and partnership engagements. What you'll need to succeed Strong experience of Product Innovation Good knowledge of a variety of product development frameworks, including design thinking, Lean and other traditional frameworks Leadership experience - ability to coach, mentor, train a team of Innovation Analysts Customer-facing skills - ability to gather customer insights and make evidence-based decisions Experience of running pilots and POC's Knowledge of the Insurance industry is nice to have What you'll get in return Competitive basic salary of 100K Variety of other benefits Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As a Senior Partner Success Manager at Via, you will be the face and voice of Via for our partners in Western Europe, both internally and externally. You'll build genuine, durable relationships with the cities and operators working to deliver better transportation for their communities, while owning the commercial outcomes that come with it - from complex renewals to service expansions. Our Partner Success team is made up of talented, collaborative people who are passionate about making public transit better, and at Via, the work we do together translates into real impact for the people who depend on it every day. This is a high-impact individual contributor role for someone ready to take full ownership of a strategic portfolio operating with a high degree of autonomy. About the Role: Own the success of transportation systems in your partners' cities, serving as the primary point of contact for executive city and agency leadership and operating with a high degree of autonomy Act as a trusted advisor to partners, translating their needs into concrete service improvements and revenue opportunities using Via's full platform, including Citymapper, to make the case for better transit Build deep, long-term relationships with partners by identifying pain points, providing solutions, and recognising opportunities for service growth Analyse service performance data on a daily, weekly, and long-term basis, turning complex datasets into clear strategic decisions that improve quality, efficiency, and growth Independently lead multi-year and complex contract renewals and service expansions, managing high-stakes negotiations with senior stakeholders to increase year-on-year revenue Advocate internally for your partners, championing new products and capabilities that expand the size and scope of their services Fluency in French and English is required; additional languages are a plus About You: 7+ years of relevant experience in a client-facing role, whether in consulting, customer success, or a high-growth technology company Quantitatively inclined and data savvy; you don't just draw conclusions from complex data sets, you use them to drive strategic decisions and influence partners and internal teams alike An entrepreneurial relationship builder who brings clarity and confidence to highly complex, politically sensitive situations, turning them into opportunities to deepen trust A reliable, motivated self-starter who doesn't just thrive in fast-paced environments but helps shape the way things are done within them An empathetic team player who takes pride in elevating those around them, and views success as a collective effort What We Offer: A chance to be part of a company recognized for its commitment to social impact Hybrid working and a beautiful office in the heart of Paris (Saint-Lazare) Competitive compensation, including stock options 25 days of annual leave plus RTT days Meal vouchers provided through Swile Medical, disability, and life insurance covered through Via There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
May 02, 2026
Full time
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As a Senior Partner Success Manager at Via, you will be the face and voice of Via for our partners in Western Europe, both internally and externally. You'll build genuine, durable relationships with the cities and operators working to deliver better transportation for their communities, while owning the commercial outcomes that come with it - from complex renewals to service expansions. Our Partner Success team is made up of talented, collaborative people who are passionate about making public transit better, and at Via, the work we do together translates into real impact for the people who depend on it every day. This is a high-impact individual contributor role for someone ready to take full ownership of a strategic portfolio operating with a high degree of autonomy. About the Role: Own the success of transportation systems in your partners' cities, serving as the primary point of contact for executive city and agency leadership and operating with a high degree of autonomy Act as a trusted advisor to partners, translating their needs into concrete service improvements and revenue opportunities using Via's full platform, including Citymapper, to make the case for better transit Build deep, long-term relationships with partners by identifying pain points, providing solutions, and recognising opportunities for service growth Analyse service performance data on a daily, weekly, and long-term basis, turning complex datasets into clear strategic decisions that improve quality, efficiency, and growth Independently lead multi-year and complex contract renewals and service expansions, managing high-stakes negotiations with senior stakeholders to increase year-on-year revenue Advocate internally for your partners, championing new products and capabilities that expand the size and scope of their services Fluency in French and English is required; additional languages are a plus About You: 7+ years of relevant experience in a client-facing role, whether in consulting, customer success, or a high-growth technology company Quantitatively inclined and data savvy; you don't just draw conclusions from complex data sets, you use them to drive strategic decisions and influence partners and internal teams alike An entrepreneurial relationship builder who brings clarity and confidence to highly complex, politically sensitive situations, turning them into opportunities to deepen trust A reliable, motivated self-starter who doesn't just thrive in fast-paced environments but helps shape the way things are done within them An empathetic team player who takes pride in elevating those around them, and views success as a collective effort What We Offer: A chance to be part of a company recognized for its commitment to social impact Hybrid working and a beautiful office in the heart of Paris (Saint-Lazare) Competitive compensation, including stock options 25 days of annual leave plus RTT days Meal vouchers provided through Swile Medical, disability, and life insurance covered through Via There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Restart Scheme - Employment Advisor Location: Margate Salary: £24,500-£26,500 depending on experience Vacancy Type: Permanent About the Role We are seeking a passionate and driven individual to coach and prepare learners, job seekers, clients, and individuals (including those from challenging backgrounds such as ex-offenders or NEET participants) for the world of work. This role focuses on supporting individuals into sustainable employment, apprenticeships, and meaningful career pathways. You will deliver high-quality, end-to-end employability support, including information, advice, and guidance aligned with recognised frameworks such as the Matrix and Gatsby Standards. From initial onboarding and assessment through to job placement and in-work support, you will play a key role in transforming lives and improving career outcomes. The role involves both one-to-one and group coaching, helping individuals build confidence, resilience, and the skills required to succeed. You will support learners with CV writing, job applications, interview preparation, and job searching using relevant digital tools and platforms. You will work closely with employers, colleagues, and external partners to identify opportunities, match candidates to roles, and ensure successful progression into employment or apprenticeships. Maintaining strong relationships and delivering excellent customer service will be central to your success. In addition, you will manage a caseload effectively, maintain accurate records using case management systems, meet performance targets and KPIs, and ensure full compliance with safeguarding, health and safety, and contractual requirements. About You You are an enthusiastic, motivated, and empathetic individual with a genuine passion for helping others succeed. You have experience delivering high-quality employability support, including CV writing, job search, and interview preparation, particularly for individuals facing barriers to employment. You are confident in coaching both individuals and groups, with the ability to inspire, motivate, and build self-confidence in others. You understand how to identify a person s strengths and align them with suitable job or apprenticeship opportunities, using a strengths-based approach. You have experience engaging with employers, arranging interviews, and gathering feedback to improve outcomes for learners. You are skilled in supporting individuals into employment and ensuring they sustain their roles through ongoing engagement and support. Ideally, you have knowledge of the social enterprise sector and an understanding of offender services or substance misuse/recovery environments. You are highly organised, able to manage a busy caseload, prioritise effectively, and meet deadlines. You are comfortable using ICT systems and digital tools, and you produce accurate, high-quality reports. With excellent communication and interpersonal skills, you build trust easily, put people at ease, and maintain a positive, can-do attitude. You are persuasive, persistent, patient, and able to perform well under pressure while maintaining professionalism at all times. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
May 02, 2026
Full time
Restart Scheme - Employment Advisor Location: Margate Salary: £24,500-£26,500 depending on experience Vacancy Type: Permanent About the Role We are seeking a passionate and driven individual to coach and prepare learners, job seekers, clients, and individuals (including those from challenging backgrounds such as ex-offenders or NEET participants) for the world of work. This role focuses on supporting individuals into sustainable employment, apprenticeships, and meaningful career pathways. You will deliver high-quality, end-to-end employability support, including information, advice, and guidance aligned with recognised frameworks such as the Matrix and Gatsby Standards. From initial onboarding and assessment through to job placement and in-work support, you will play a key role in transforming lives and improving career outcomes. The role involves both one-to-one and group coaching, helping individuals build confidence, resilience, and the skills required to succeed. You will support learners with CV writing, job applications, interview preparation, and job searching using relevant digital tools and platforms. You will work closely with employers, colleagues, and external partners to identify opportunities, match candidates to roles, and ensure successful progression into employment or apprenticeships. Maintaining strong relationships and delivering excellent customer service will be central to your success. In addition, you will manage a caseload effectively, maintain accurate records using case management systems, meet performance targets and KPIs, and ensure full compliance with safeguarding, health and safety, and contractual requirements. About You You are an enthusiastic, motivated, and empathetic individual with a genuine passion for helping others succeed. You have experience delivering high-quality employability support, including CV writing, job search, and interview preparation, particularly for individuals facing barriers to employment. You are confident in coaching both individuals and groups, with the ability to inspire, motivate, and build self-confidence in others. You understand how to identify a person s strengths and align them with suitable job or apprenticeship opportunities, using a strengths-based approach. You have experience engaging with employers, arranging interviews, and gathering feedback to improve outcomes for learners. You are skilled in supporting individuals into employment and ensuring they sustain their roles through ongoing engagement and support. Ideally, you have knowledge of the social enterprise sector and an understanding of offender services or substance misuse/recovery environments. You are highly organised, able to manage a busy caseload, prioritise effectively, and meet deadlines. You are comfortable using ICT systems and digital tools, and you produce accurate, high-quality reports. With excellent communication and interpersonal skills, you build trust easily, put people at ease, and maintain a positive, can-do attitude. You are persuasive, persistent, patient, and able to perform well under pressure while maintaining professionalism at all times. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Having recently relocated to new offices near Milton Keynes to support our continued growth, we are an established independent insurance broker expanding both organically and through acquisition. We are now seeking a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This is not a pressurised sales environment, we are fully regulated and our client base is built on referrals. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Buckingham, Brackley, Old Stratford, Ampthill, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is centred around long-term relationships, repeat clients, and word-of-mouth referrals. In this role, you ll take ownership of a loyal portfolio, focusing on nurturing client relationships, delivering exceptional service, and ensuring policies are managed efficiently. We re a small, close-knit team with consistent year-on-year growth, and our recent move into a spacious new office reflects our ongoing commitment to sustainable expansion. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you ll be responsible for: Managing policy renewals, mid-term adjustments, and day-to-day policy administration. Providing high-quality client service, including advice on risk management, market insights, and broking activity. Handling new business enquiries from initial marketing and broking through to ongoing administration. Supporting clients with claims administration. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be successful in this role, you ll be a confident communicator across multiple channels, with strong attention to detail. In addition: You ll have previous experience within insurance, ideally handling SME Commercial Lines or Personal Lines (Property Owners), with a solid understanding of FCA requirements. Ideally, you ll hold IF1, FIT, or an equivalent qualification. If not, we re happy to support and fund this during your probationary period. Experience working within a regulated or compliance-driven environment would be beneficial. THE COMPANY: We are an independent insurance broker providing tailored insurance solutions to both commercial and private clients across the UK. Our growth is driven entirely by client referrals, and we pride ourselves on delivering an exceptional level of service and support. This approach has enabled us to expand significantly, completing 13 acquisitions over the past 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
May 02, 2026
Full time
Having recently relocated to new offices near Milton Keynes to support our continued growth, we are an established independent insurance broker expanding both organically and through acquisition. We are now seeking a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This is not a pressurised sales environment, we are fully regulated and our client base is built on referrals. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Buckingham, Brackley, Old Stratford, Ampthill, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is centred around long-term relationships, repeat clients, and word-of-mouth referrals. In this role, you ll take ownership of a loyal portfolio, focusing on nurturing client relationships, delivering exceptional service, and ensuring policies are managed efficiently. We re a small, close-knit team with consistent year-on-year growth, and our recent move into a spacious new office reflects our ongoing commitment to sustainable expansion. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you ll be responsible for: Managing policy renewals, mid-term adjustments, and day-to-day policy administration. Providing high-quality client service, including advice on risk management, market insights, and broking activity. Handling new business enquiries from initial marketing and broking through to ongoing administration. Supporting clients with claims administration. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be successful in this role, you ll be a confident communicator across multiple channels, with strong attention to detail. In addition: You ll have previous experience within insurance, ideally handling SME Commercial Lines or Personal Lines (Property Owners), with a solid understanding of FCA requirements. Ideally, you ll hold IF1, FIT, or an equivalent qualification. If not, we re happy to support and fund this during your probationary period. Experience working within a regulated or compliance-driven environment would be beneficial. THE COMPANY: We are an independent insurance broker providing tailored insurance solutions to both commercial and private clients across the UK. Our growth is driven entirely by client referrals, and we pride ourselves on delivering an exceptional level of service and support. This approach has enabled us to expand significantly, completing 13 acquisitions over the past 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
Job Description Senior Full Stack Developer (Java) Permanent UK-Based - West Midlands (Hybrid working) SC Clearance Eligible Are you a seasoned Java Full Stack Developer who enjoys building high-quality solutions, mentoring others, and working on meaningful projects?At TXP , we're growing our internal engineering capability and are looking for a Senior Full Stack Developer (Java) to join us and play a key role in delivering robust, modern applications for our business and our customers.This is an opportunity to work across the full development lifecycle, influence technical direction, and collaborate with talented teams in a supportive, delivery-focused environment. What you'll be doing As a Senior Full Stack Developer at TXP, you'll: Design, build and enhance applications using Java , React , and associated frameworks Work across the full SDLC: design, development, testing, defect resolution and deployment Deliver high-quality, scalable solutions for both internal systems and customer projects Play an active role in Agile/Scrum delivery , including sprint planning and ceremonies Take ownership of your work, ensuring delivery meets agreed quality, functionality and timescales Support and mentor junior developers and contractors , sharing best practice and raising capability Collaborate closely with TXP colleagues, customers, partners and suppliers Help shape and follow technical standards, development practices and delivery guidelines Build strong, trusted relationships through clear communication and a quality-first mindset What we're looking for You'll be an experienced developer who enjoys hands-on work and technical leadership. We're particularly keen to hear from candidates with: Strong commercial experience with Java (1.6 /1.8) In-depth knowledge of REST APIs, Spring , and Oracle PL/SQL Good hands-on experience with React or another modern JavaScript framework Experience designing and delivering microservices architectures Knowledge of build, deployment and containerisation tools such as Maven, Docker and/or Kubernetes A solid background in Agile/Scrum delivery environments Experience with JUnit, Mockito, TDD, CI/CD and quality-driven development A strong understanding of software design, implementation and deployment principles Excellent time management, organisation and prioritisation skills Nice to have (but not essential): Experience with Azure and/or AWS Exposure to AI / LLM tooling Knowledge of technical architecture, SOA or CBD Linux and bash scripting skills What kind of person will succeed at TXP? You'll thrive here if you are: Proud of the quality of your work and attentive to detail Logical, structured and confident solving complex problems Comfortable explaining technical concepts to both technical and non-technical audiences A strong team player who also works well independently Proactive, self-motivated and delivery-focused Keen to support and develop others Collaborative, emotionally intelligent and professional in your approach Why join TXP? Be part of a growing, people-focused consultancy with a strong engineering culture Influence technical direction and ways of working Learn from talented colleagues and contribute to building something great Competitive salary, permanent role, and flexible working approach Benefits : • 25 days annual leave (plus bank holidays). • An additional day of paid leave for your birthday (or Christmas eve). • Salary sacrifice, matched employer contributed pension (4%). • Life assurance (3x). • Access to an Employee Assistance Programme (EAP). • Private medical insurance through our partner Aviva. • Cycle to work scheme. • Corporate eye-care vouchers. • Access to an independent financial advisor. • 2 x social value days per year to give back to local communities. Grow with us: Work on exciting new projects. If you want to avoid getting stuck with the mundane, you're in the right place. We work in many sectors with fantastic clients, so you'll always be working on something exciting and challenging. Career growth - we've got you! We recognise that you might have a career path planned out and you might need some support to help you move forward. We're here to support you and make the most out of your time with us, through challenging work, opportunities to grow and learning and development opportunities. Be part of the TXP growth journey. We are a high growth, fast paced environment. We currently have 200+ employees and work with clients across the UK. Joining TXP means you'll be part of that.
May 02, 2026
Full time
Job Description Senior Full Stack Developer (Java) Permanent UK-Based - West Midlands (Hybrid working) SC Clearance Eligible Are you a seasoned Java Full Stack Developer who enjoys building high-quality solutions, mentoring others, and working on meaningful projects?At TXP , we're growing our internal engineering capability and are looking for a Senior Full Stack Developer (Java) to join us and play a key role in delivering robust, modern applications for our business and our customers.This is an opportunity to work across the full development lifecycle, influence technical direction, and collaborate with talented teams in a supportive, delivery-focused environment. What you'll be doing As a Senior Full Stack Developer at TXP, you'll: Design, build and enhance applications using Java , React , and associated frameworks Work across the full SDLC: design, development, testing, defect resolution and deployment Deliver high-quality, scalable solutions for both internal systems and customer projects Play an active role in Agile/Scrum delivery , including sprint planning and ceremonies Take ownership of your work, ensuring delivery meets agreed quality, functionality and timescales Support and mentor junior developers and contractors , sharing best practice and raising capability Collaborate closely with TXP colleagues, customers, partners and suppliers Help shape and follow technical standards, development practices and delivery guidelines Build strong, trusted relationships through clear communication and a quality-first mindset What we're looking for You'll be an experienced developer who enjoys hands-on work and technical leadership. We're particularly keen to hear from candidates with: Strong commercial experience with Java (1.6 /1.8) In-depth knowledge of REST APIs, Spring , and Oracle PL/SQL Good hands-on experience with React or another modern JavaScript framework Experience designing and delivering microservices architectures Knowledge of build, deployment and containerisation tools such as Maven, Docker and/or Kubernetes A solid background in Agile/Scrum delivery environments Experience with JUnit, Mockito, TDD, CI/CD and quality-driven development A strong understanding of software design, implementation and deployment principles Excellent time management, organisation and prioritisation skills Nice to have (but not essential): Experience with Azure and/or AWS Exposure to AI / LLM tooling Knowledge of technical architecture, SOA or CBD Linux and bash scripting skills What kind of person will succeed at TXP? You'll thrive here if you are: Proud of the quality of your work and attentive to detail Logical, structured and confident solving complex problems Comfortable explaining technical concepts to both technical and non-technical audiences A strong team player who also works well independently Proactive, self-motivated and delivery-focused Keen to support and develop others Collaborative, emotionally intelligent and professional in your approach Why join TXP? Be part of a growing, people-focused consultancy with a strong engineering culture Influence technical direction and ways of working Learn from talented colleagues and contribute to building something great Competitive salary, permanent role, and flexible working approach Benefits : • 25 days annual leave (plus bank holidays). • An additional day of paid leave for your birthday (or Christmas eve). • Salary sacrifice, matched employer contributed pension (4%). • Life assurance (3x). • Access to an Employee Assistance Programme (EAP). • Private medical insurance through our partner Aviva. • Cycle to work scheme. • Corporate eye-care vouchers. • Access to an independent financial advisor. • 2 x social value days per year to give back to local communities. Grow with us: Work on exciting new projects. If you want to avoid getting stuck with the mundane, you're in the right place. We work in many sectors with fantastic clients, so you'll always be working on something exciting and challenging. Career growth - we've got you! We recognise that you might have a career path planned out and you might need some support to help you move forward. We're here to support you and make the most out of your time with us, through challenging work, opportunities to grow and learning and development opportunities. Be part of the TXP growth journey. We are a high growth, fast paced environment. We currently have 200+ employees and work with clients across the UK. Joining TXP means you'll be part of that.
Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At Deputy, we're improving the world of work, one shift at a time, for 80% of the world's workforce: hourly workers. These are the dedicated employees who keep our world running - from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive - the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work. We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working. If you're passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most! The Role As a Customer Success Manager, SMB, you will manage the success of our Small Business customers. Your primary focus will be enabling your customers to accomplish their desired business outcomes with the Deputy platform at scale. Internally you will represent the voice of the customer and partner with cross functional teams to ensure that we consistently deliver success to our customers. You will be responsible for driving product adoption with your customers by analyzing customer data to help determine targeted outreach campaigns that drive an increase in overall platform utilization and retention. You will find proactive opportunities to engage with your customers 1 on 1 in order to prevent churn and help drive their success. You will have close collaboration with the Sales, Product, and Marketing organizations to identify strategic growth opportunities and key customer trends. Responsibilities Build product adoption through 1 to many proactive touchpoints to customers that drive engagement. Touchpoints include but are not limited to: Webinars focused on feature adoption and best practices Email campaigns that target key customer segments Engaging video content And many more creative ideas that you will help create and launch Leverage data to identify trends and opportunities to engage with customers 1 on 1 to solve adoption challenges, increase retention, uncover strategic growth opportunities, and address general customer concerns and feedback Focus to increase key metrics like Adoption (Utilisation Score), Net Promoter Score (NPS) and Net Revenue Retention (NRR) across the SMB customer segment Advocate for the customers by representing customer feedback internally to improve customer satisfaction and success on the platform Be a trusted advisor to customers by consulting on Deputy and the trends in workforce management, time & attendance industry and the wider ecosystem Collaborate on key internal projects that evolve the Customer Success function to better meet our customers needs Requirements & Qualifications 2+ years with relevant customer facing experience in a B2B customer success or a relationship management role, ideally from one of the following industries: SAAS, cloud, marketing, media, payroll, HR or time & attendance. Experience managing and driving success at scale for a large portfolio of customers Passionate about being the voice of the customer internally, and comfortable with working cross functionally to drive customer outcomes An ability to understand client objectives and think strategically/ creatively on ways to achieve them Comfortable with testing new approaches to drive customer engagement and success throughout the customer lifecycle Excellent written and verbal communication skills across all levels in a business, in particular a strong telephone presence and web presentation skills are all essential Strong technical aptitude, excellent computer skills, and passion for technology Previous use of Salesforce or similar CRM system Enjoys working in a fast paced, ever changing startup environment Ability to travel as needed Employee Perks Enjoy a flexible and hybrid work policy, with a dedicated office 1 minute walk from Farringdon Station Own a piece of Deputy through our Employee Share Ownership Plan (ESOP) Work from home stipend to help you get set up and succeed from home Benefit from our employee pension matching programme Access private health and dental insurance Take paid parental leave to support you and your family Enjoy additional leave days - including study assistance, celebration days and volunteering 25 days' holiday plus bank holidays Feel secure with our income protection scheme for long term absence due to illness or injury Get involved with our global working groups; designed for collaboration, belonging and connection Connect over weekly office lunches, social gatherings and industry events Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.
May 02, 2026
Full time
Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At Deputy, we're improving the world of work, one shift at a time, for 80% of the world's workforce: hourly workers. These are the dedicated employees who keep our world running - from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive - the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work. We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working. If you're passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most! The Role As a Customer Success Manager, SMB, you will manage the success of our Small Business customers. Your primary focus will be enabling your customers to accomplish their desired business outcomes with the Deputy platform at scale. Internally you will represent the voice of the customer and partner with cross functional teams to ensure that we consistently deliver success to our customers. You will be responsible for driving product adoption with your customers by analyzing customer data to help determine targeted outreach campaigns that drive an increase in overall platform utilization and retention. You will find proactive opportunities to engage with your customers 1 on 1 in order to prevent churn and help drive their success. You will have close collaboration with the Sales, Product, and Marketing organizations to identify strategic growth opportunities and key customer trends. Responsibilities Build product adoption through 1 to many proactive touchpoints to customers that drive engagement. Touchpoints include but are not limited to: Webinars focused on feature adoption and best practices Email campaigns that target key customer segments Engaging video content And many more creative ideas that you will help create and launch Leverage data to identify trends and opportunities to engage with customers 1 on 1 to solve adoption challenges, increase retention, uncover strategic growth opportunities, and address general customer concerns and feedback Focus to increase key metrics like Adoption (Utilisation Score), Net Promoter Score (NPS) and Net Revenue Retention (NRR) across the SMB customer segment Advocate for the customers by representing customer feedback internally to improve customer satisfaction and success on the platform Be a trusted advisor to customers by consulting on Deputy and the trends in workforce management, time & attendance industry and the wider ecosystem Collaborate on key internal projects that evolve the Customer Success function to better meet our customers needs Requirements & Qualifications 2+ years with relevant customer facing experience in a B2B customer success or a relationship management role, ideally from one of the following industries: SAAS, cloud, marketing, media, payroll, HR or time & attendance. Experience managing and driving success at scale for a large portfolio of customers Passionate about being the voice of the customer internally, and comfortable with working cross functionally to drive customer outcomes An ability to understand client objectives and think strategically/ creatively on ways to achieve them Comfortable with testing new approaches to drive customer engagement and success throughout the customer lifecycle Excellent written and verbal communication skills across all levels in a business, in particular a strong telephone presence and web presentation skills are all essential Strong technical aptitude, excellent computer skills, and passion for technology Previous use of Salesforce or similar CRM system Enjoys working in a fast paced, ever changing startup environment Ability to travel as needed Employee Perks Enjoy a flexible and hybrid work policy, with a dedicated office 1 minute walk from Farringdon Station Own a piece of Deputy through our Employee Share Ownership Plan (ESOP) Work from home stipend to help you get set up and succeed from home Benefit from our employee pension matching programme Access private health and dental insurance Take paid parental leave to support you and your family Enjoy additional leave days - including study assistance, celebration days and volunteering 25 days' holiday plus bank holidays Feel secure with our income protection scheme for long term absence due to illness or injury Get involved with our global working groups; designed for collaboration, belonging and connection Connect over weekly office lunches, social gatherings and industry events Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.
Thrive Trowbridge are delighted to be working with a growing financial planning practice who are looking to recruit a Financial Services Administrator to support to join their vibrant team on a permanent basis. What you will be doing: Supporting the Paraplanners and Advisors, you will collate and organise client policy information. In addition, you will be responsible for : General correspondence with both clients and policy providers Submitting any new business on behalf of clients Facilitating the annual review process for clients Processing new client information in preparation for their first report meeting Preparation of client reports What you will need in order to succeed: Previous experience working within financial services within pensions / investment or insurance essential A background supporting an IFA or technical experience within a financial services organisation First rate communication skills face to face, over the phone and email Excellent attention to detail and ability to work to deadlines and under pressure RO1, CF1, FA1 or equivalent would also be beneficial A good range of IT skills What you will receive in return: To 33,000 per annum (DOE) Quarterly Bonus scheme (based on company and personal performance) Excellent benefits including health cover Monday to Friday - 37.5 hours per week 100% office based Training and support within this successful and expanding firm What you need to do next: If you are interested in being considered for this position then please email (url removed) Thrive Group are acting as an employment business in relationship to this vacancy. If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion. INDTRO
May 01, 2026
Full time
Thrive Trowbridge are delighted to be working with a growing financial planning practice who are looking to recruit a Financial Services Administrator to support to join their vibrant team on a permanent basis. What you will be doing: Supporting the Paraplanners and Advisors, you will collate and organise client policy information. In addition, you will be responsible for : General correspondence with both clients and policy providers Submitting any new business on behalf of clients Facilitating the annual review process for clients Processing new client information in preparation for their first report meeting Preparation of client reports What you will need in order to succeed: Previous experience working within financial services within pensions / investment or insurance essential A background supporting an IFA or technical experience within a financial services organisation First rate communication skills face to face, over the phone and email Excellent attention to detail and ability to work to deadlines and under pressure RO1, CF1, FA1 or equivalent would also be beneficial A good range of IT skills What you will receive in return: To 33,000 per annum (DOE) Quarterly Bonus scheme (based on company and personal performance) Excellent benefits including health cover Monday to Friday - 37.5 hours per week 100% office based Training and support within this successful and expanding firm What you need to do next: If you are interested in being considered for this position then please email (url removed) Thrive Group are acting as an employment business in relationship to this vacancy. If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion. INDTRO
The title might look familiar but life at Hedges is anything but. We know the challenges that come with risk and compliance roles in legal practice firefighting, box-ticking, outdated systems, and being brought in after decisions are made. That s not how we do things. At Hedges Law , we ve reimagined the traditional model by putting ownership in the hands of the people who actually drive the business forward including those who protect it. Here, risk and compliance isn t a back-office function it s a strategic voice at the table, shaping decisions, policies and safeguards alongside people who are genuinely invested in the firm s long-term success. And as one of the UK s first employee-owned law firms, you won t just advise the business, you ll own part of it no waiting around for a Financial Freedom Day that may never come. We also understand what drives experienced Solicitor / Lawyers and how frustrating it can be to feel undervalued, brought in too late to influence decisions, stuck enforcing outdated processes, or held back by slow-moving leadership and limited commercial input. If that sounds familiar, it s worth reading on. At Hedges, our people are: • Empowered (your voice genuinely shapes the business) • Valued as strategic contributors, not gatekeepers • Trusted to balance compliance with commerciality • Challenged in a progressive, forward-thinking firm • Supported with modern systems and processes • Accelerated in their development • Rewarded properly including profit share And this is because we are EMPLOYEE-OWNED one of a very small number of firms in the UK with this structure. Fancy a confidential coffee and chat (virtual or otherwise)? Ok, back to being different We may have a 235-year heritage as a Private Client Legal Practice , but that doesn't mean we're a stale, dull & oppressive law firm like so many others. No chance. Whilst we love and embrace our heritage and history, we ve evolved this firm with the times to become a truly 21st century business: making it our job to innovate, excite, and ensure that when future generations look at our pictures lining the wall, not only can they see what a terrific, friendly bunch we are, BUT that we were also the 'dream team', the mavericks, the leaders in the field, the game-changers: those who kept moving Hedges forward and relevant, making it one of the most beautifully different law firms of its time. Word on the street: "City Firm Quality exported to Oxfordshire & The Cotswolds". The 5th employee-owned law firm in the UK so you will have a share in the business' success from day one. There's no 'buy-in' and no liability with our innovative trust shareholder structure. It's really special and means the world to our employees. Last year was our biggest revenue year yet and we have ambitious and exciting plans for the future - there's still so much to do and achieve and we're not happy unless we're pushing boundaries So, how about you come and be a part of our future and us a part of yours? The Role at a Glance Solicitor / Risk & Compliance Lead Hybrid Working 3 Days Per Week Competitive Salary Plus: Extensive Benefits Including Company Profit Share via Employee Ownership Reporting to: Managing Director Why this role matters As Head of Risk & Compliance , you ll play a key role in shaping how the firm operates, grows, and protects its reputation. This isn t about maintaining the status quo. It s about building robust, intelligent, commercially aware frameworks that enable the firm to thrive. About the role Your role will centre on identifying and mitigating risk across the business, ensuring that robust, effective policies and procedures are not only in place but consistently followed. You ll act as a key compliance advisor to the firm, providing guidance that balances regulatory requirements with commercial awareness. You will oversee AML and KYC processes, take on COLP responsibilities, and manage all aspects of data protection and GDPR compliance. Regular file reviews and regulatory audits will form part of your remit, alongside handling complaints and claims with professionalism and care. In addition, you ll manage CQS and panel memberships, deliver training to staff on risk and compliance matters, and play a key role in supporting the firm s Professional Indemnity renewal process. About you You re not just technically strong you re someone who can engage, influence and lead. • Qualified Solicitor - likely 5+ years PQE • Strong experience in Risk & Compliance within a legal environment • Deep understanding of legal and regulatory obligations • Commercially aware with a pragmatic approach • Excellent communication and stakeholder engagement skills • Confident advising at all levels of the business • Strong IT skills and openness to innovation • Engaging, approachable and a natural people person • Detail-oriented with strong analytical skills • Positive, proactive and solutions-focused • Calm under pressure and able to meet deadlines • A true team player who supports colleagues • Always looking to improve systems and ways of working Benefits • 25/28 days annual leave (pro rata) plus statutory holidays • Life Insurance • Company pension • Profit sharing through Employee Ownership • Salary sacrifice options • Paperless technology to make your life easier • Coaching & personal development • A genuinely people-first culture • High calibre, supportive team The Bigger Picture We have ambitious plans, exciting growth ahead, and a clear vision for the future. And we re looking for someone who wants to be part of that journey. If you re ready to move from being a compliance function to being a strategic leader and business owner Let s start with a confidential coffee and an honest conversation. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 01, 2026
Full time
The title might look familiar but life at Hedges is anything but. We know the challenges that come with risk and compliance roles in legal practice firefighting, box-ticking, outdated systems, and being brought in after decisions are made. That s not how we do things. At Hedges Law , we ve reimagined the traditional model by putting ownership in the hands of the people who actually drive the business forward including those who protect it. Here, risk and compliance isn t a back-office function it s a strategic voice at the table, shaping decisions, policies and safeguards alongside people who are genuinely invested in the firm s long-term success. And as one of the UK s first employee-owned law firms, you won t just advise the business, you ll own part of it no waiting around for a Financial Freedom Day that may never come. We also understand what drives experienced Solicitor / Lawyers and how frustrating it can be to feel undervalued, brought in too late to influence decisions, stuck enforcing outdated processes, or held back by slow-moving leadership and limited commercial input. If that sounds familiar, it s worth reading on. At Hedges, our people are: • Empowered (your voice genuinely shapes the business) • Valued as strategic contributors, not gatekeepers • Trusted to balance compliance with commerciality • Challenged in a progressive, forward-thinking firm • Supported with modern systems and processes • Accelerated in their development • Rewarded properly including profit share And this is because we are EMPLOYEE-OWNED one of a very small number of firms in the UK with this structure. Fancy a confidential coffee and chat (virtual or otherwise)? Ok, back to being different We may have a 235-year heritage as a Private Client Legal Practice , but that doesn't mean we're a stale, dull & oppressive law firm like so many others. No chance. Whilst we love and embrace our heritage and history, we ve evolved this firm with the times to become a truly 21st century business: making it our job to innovate, excite, and ensure that when future generations look at our pictures lining the wall, not only can they see what a terrific, friendly bunch we are, BUT that we were also the 'dream team', the mavericks, the leaders in the field, the game-changers: those who kept moving Hedges forward and relevant, making it one of the most beautifully different law firms of its time. Word on the street: "City Firm Quality exported to Oxfordshire & The Cotswolds". The 5th employee-owned law firm in the UK so you will have a share in the business' success from day one. There's no 'buy-in' and no liability with our innovative trust shareholder structure. It's really special and means the world to our employees. Last year was our biggest revenue year yet and we have ambitious and exciting plans for the future - there's still so much to do and achieve and we're not happy unless we're pushing boundaries So, how about you come and be a part of our future and us a part of yours? The Role at a Glance Solicitor / Risk & Compliance Lead Hybrid Working 3 Days Per Week Competitive Salary Plus: Extensive Benefits Including Company Profit Share via Employee Ownership Reporting to: Managing Director Why this role matters As Head of Risk & Compliance , you ll play a key role in shaping how the firm operates, grows, and protects its reputation. This isn t about maintaining the status quo. It s about building robust, intelligent, commercially aware frameworks that enable the firm to thrive. About the role Your role will centre on identifying and mitigating risk across the business, ensuring that robust, effective policies and procedures are not only in place but consistently followed. You ll act as a key compliance advisor to the firm, providing guidance that balances regulatory requirements with commercial awareness. You will oversee AML and KYC processes, take on COLP responsibilities, and manage all aspects of data protection and GDPR compliance. Regular file reviews and regulatory audits will form part of your remit, alongside handling complaints and claims with professionalism and care. In addition, you ll manage CQS and panel memberships, deliver training to staff on risk and compliance matters, and play a key role in supporting the firm s Professional Indemnity renewal process. About you You re not just technically strong you re someone who can engage, influence and lead. • Qualified Solicitor - likely 5+ years PQE • Strong experience in Risk & Compliance within a legal environment • Deep understanding of legal and regulatory obligations • Commercially aware with a pragmatic approach • Excellent communication and stakeholder engagement skills • Confident advising at all levels of the business • Strong IT skills and openness to innovation • Engaging, approachable and a natural people person • Detail-oriented with strong analytical skills • Positive, proactive and solutions-focused • Calm under pressure and able to meet deadlines • A true team player who supports colleagues • Always looking to improve systems and ways of working Benefits • 25/28 days annual leave (pro rata) plus statutory holidays • Life Insurance • Company pension • Profit sharing through Employee Ownership • Salary sacrifice options • Paperless technology to make your life easier • Coaching & personal development • A genuinely people-first culture • High calibre, supportive team The Bigger Picture We have ambitious plans, exciting growth ahead, and a clear vision for the future. And we re looking for someone who wants to be part of that journey. If you re ready to move from being a compliance function to being a strategic leader and business owner Let s start with a confidential coffee and an honest conversation. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Thrive Trowbridge are delighted to be working with a growing financial planning practice who are looking to recruit a Financial Services Administrator to support to join their vibrant team on a permanent basis. What you will be doing: Supporting the Paraplanners and Advisors, you will collate and organise client policy information. In addition, you will be responsible for : General correspondence with both clients and policy providers Submitting any new business on behalf of clients Facilitating the annual review process for clients Processing new client information in preparation for their first report meeting Preparation of client reports What you will need in order to succeed: Previous experience working within financial services within pensions / investment or insurance essential A background supporting an IFA or technical experience within a financial services organisation First rate communication skills face to face, over the phone and email Excellent attention to detail and ability to work to deadlines and under pressure RO1, CF1, FA1 or equivalent would also be beneficial A good range of IT skills What you will receive in return: To £33,000 per annum (DOE) Quarterly Bonus scheme (based on company and personal performance) Excellent benefits including health cover Monday to Friday - 37.5 hours per week 100% office based Training and support within this successful and expanding firm What you need to do next: If you are interested in being considered for this position then please email (url removed) Thrive Group are acting as an employment business in relationship to this vacancy. If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion. PRMSTH
May 01, 2026
Full time
Thrive Trowbridge are delighted to be working with a growing financial planning practice who are looking to recruit a Financial Services Administrator to support to join their vibrant team on a permanent basis. What you will be doing: Supporting the Paraplanners and Advisors, you will collate and organise client policy information. In addition, you will be responsible for : General correspondence with both clients and policy providers Submitting any new business on behalf of clients Facilitating the annual review process for clients Processing new client information in preparation for their first report meeting Preparation of client reports What you will need in order to succeed: Previous experience working within financial services within pensions / investment or insurance essential A background supporting an IFA or technical experience within a financial services organisation First rate communication skills face to face, over the phone and email Excellent attention to detail and ability to work to deadlines and under pressure RO1, CF1, FA1 or equivalent would also be beneficial A good range of IT skills What you will receive in return: To £33,000 per annum (DOE) Quarterly Bonus scheme (based on company and personal performance) Excellent benefits including health cover Monday to Friday - 37.5 hours per week 100% office based Training and support within this successful and expanding firm What you need to do next: If you are interested in being considered for this position then please email (url removed) Thrive Group are acting as an employment business in relationship to this vacancy. If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion. PRMSTH
The title might look the same but life at Hedges is definitely not. We know the challenges that face most Solicitors in-practice which is why we transformed the outdated model of legal services by putting ownership in the hands of those who deliver them. At Hedges Law , every case, every client and every decision is powered by people who are personally invested in long-term success. As one of the first legal firms in the UK to become employee owned you will be part of this exclusive club and literally own this success. No having to wait around for the Financial Freedom Day , that may never come. We also understand what motivates Private Client Solicitors, and we know there are so many of you out there who are Undervalued, Not Appreciated, Deflated & De-Motivated by low-value work, low fixed-fees that are imposed on you, archaic practices, out-dated management, slow IT & even slower career progression. And you re precisely who should read on now At Hedges our people are: • Empowered (everyone really does have a voice) • Valued • Challenged by high-quality work for HNW clients • Set-off at the right pace • Nurtured and developed • Accelerated (faster career progression) • Paid what they are worth And this is because at Hedges we are EMPLOYEE-OWNED - we were only the 5th firm in the country to join this highly-exclusive club. Fancy a confidential coffee and chat (virtually)? Ok, back to being different We may have a 235-year heritage as a Private Client Legal Practice , but that doesn't mean we're a stale, dull & oppressive law firm like so many others. No chance. Whilst we love and embrace our heritage and history, we ve evolved this firm with the times to become a truly 21st century business: making it our job to innovate, excite, and ensure that when future generations look at our pictures lining the wall, not only can they see what a terrific, friendly bunch we are, BUT that we were also the 'dream team', the mavericks, the leaders in the field, the game-changers: those who kept moving Hedges forward and relevant, making it one of the most beautifully different law firms of its time. Word on the street: "City Firm Quality exported to Oxfordshire & The Cotswolds". The 5th employee-owned law firm in the UK so you will have a share in the business' success from day one. There's no 'buy-in' and no liability with our innovative trust shareholder structure. It's really special and means the world to our employees. Last year was our biggest revenue year yet and we have ambitious and exciting plans for the future - there's still so much to do and achieve and we're not happy unless we're pushing boundaries So, how about you come and be a part of our future and us a part of yours? The Role at a Glance Private Client Solicitor 3 days in one of our offices in Oxfordshire / Cotswolds Negotiable - how much do you want to earn? Plus Extensive Benefits Including Company Profit Share via Employee Ownership Full Time - Permanent 35 hours P/W Your Skills: Best-in-class Inheritance & lifetime planning advice. Drafting complex Wills. Creation and administration of Trusts. Estate planning and Court of Protection. Support and training. Excellent communication - a real people person. Outstanding client assistance and advisory skills. Product / Service: Highly-Respected Private Client Law Practice for High Net Worth Individuals Clients: Interesting, creative, affluent & uber-successful HNW Culture: Inspiring working environment with people-focused culture Structure: Limited company. Part Employee Owned (1 of only 25 such law firms in the country) Team Size: 50 awesome colleagues! Want a change of lifestyle? Work your way. Due to exceptional demand, we're expanding our Inheritance & Lifetime Planning team with aspirations to become the firm in Oxford & the Cotswolds, and you will play a key role in that. Work from home, from the office or a mix of the two (ideally 2/3 days a week). And if you're ready to swap the gritty city routine of London for the beautiful rolling hills, stunning architecture and calm of Berkshire / Oxfordshire / Cotswolds, Hedges is the place to be. Slow the pace, switch out the dirty commute for a dog walk, bike ride or nature ramble. With plenty of green space for you (and the family), wonderful schools, a lively and vibrant scene and the likes of Daylesford, Diddly Squat Farm, Bamford, Soho Farmhouse, Estelle Manor & Cornbury Festival and scores of the best foodie pubs in the country on your doorstep, the most amazing lifestyle awaits. We'll spare you the list of accountabilities, we'll happily chat about later. About You: • Qualified Solicitor (3-5years PQE) • Able to deliver high quality legal services with high client care • Extremely organised and possess great time management skills • Warm • Personable • Always seeking continued learning and self-development • Excellent IT skills and have strong desire to learn new ways of working • Positive, optimistic, hardworking and possess a can-do attitude • Able to embrace team working and have a keenness to help colleagues • Professional in appearance and behaviours with high confidentiality • You will have a strong desire to embrace new technologies and a STEP qualification would be highly desirable (which we would support if required) Benefits: • 25/28 days annual leave plus statutory holidays dependent on position • Life Insurance • Flu Vouchers • Company pension • Profit sharing (Employee Ownership) • Salary Sacrifice • Free parking at our office in Wallingford • Paperless Technology: to make your life easier • Coaching & Personal Development • Culture: Inspiring working environment with people-focused culture • High Pedigree Team If you re ready to be more than just a fee-earner - to be an owner, a leader and part of something genuinely different - then Hedges is waiting. Let s start with a confidential coffee (or tea) and an honest conversation. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 01, 2026
Full time
The title might look the same but life at Hedges is definitely not. We know the challenges that face most Solicitors in-practice which is why we transformed the outdated model of legal services by putting ownership in the hands of those who deliver them. At Hedges Law , every case, every client and every decision is powered by people who are personally invested in long-term success. As one of the first legal firms in the UK to become employee owned you will be part of this exclusive club and literally own this success. No having to wait around for the Financial Freedom Day , that may never come. We also understand what motivates Private Client Solicitors, and we know there are so many of you out there who are Undervalued, Not Appreciated, Deflated & De-Motivated by low-value work, low fixed-fees that are imposed on you, archaic practices, out-dated management, slow IT & even slower career progression. And you re precisely who should read on now At Hedges our people are: • Empowered (everyone really does have a voice) • Valued • Challenged by high-quality work for HNW clients • Set-off at the right pace • Nurtured and developed • Accelerated (faster career progression) • Paid what they are worth And this is because at Hedges we are EMPLOYEE-OWNED - we were only the 5th firm in the country to join this highly-exclusive club. Fancy a confidential coffee and chat (virtually)? Ok, back to being different We may have a 235-year heritage as a Private Client Legal Practice , but that doesn't mean we're a stale, dull & oppressive law firm like so many others. No chance. Whilst we love and embrace our heritage and history, we ve evolved this firm with the times to become a truly 21st century business: making it our job to innovate, excite, and ensure that when future generations look at our pictures lining the wall, not only can they see what a terrific, friendly bunch we are, BUT that we were also the 'dream team', the mavericks, the leaders in the field, the game-changers: those who kept moving Hedges forward and relevant, making it one of the most beautifully different law firms of its time. Word on the street: "City Firm Quality exported to Oxfordshire & The Cotswolds". The 5th employee-owned law firm in the UK so you will have a share in the business' success from day one. There's no 'buy-in' and no liability with our innovative trust shareholder structure. It's really special and means the world to our employees. Last year was our biggest revenue year yet and we have ambitious and exciting plans for the future - there's still so much to do and achieve and we're not happy unless we're pushing boundaries So, how about you come and be a part of our future and us a part of yours? The Role at a Glance Private Client Solicitor 3 days in one of our offices in Oxfordshire / Cotswolds Negotiable - how much do you want to earn? Plus Extensive Benefits Including Company Profit Share via Employee Ownership Full Time - Permanent 35 hours P/W Your Skills: Best-in-class Inheritance & lifetime planning advice. Drafting complex Wills. Creation and administration of Trusts. Estate planning and Court of Protection. Support and training. Excellent communication - a real people person. Outstanding client assistance and advisory skills. Product / Service: Highly-Respected Private Client Law Practice for High Net Worth Individuals Clients: Interesting, creative, affluent & uber-successful HNW Culture: Inspiring working environment with people-focused culture Structure: Limited company. Part Employee Owned (1 of only 25 such law firms in the country) Team Size: 50 awesome colleagues! Want a change of lifestyle? Work your way. Due to exceptional demand, we're expanding our Inheritance & Lifetime Planning team with aspirations to become the firm in Oxford & the Cotswolds, and you will play a key role in that. Work from home, from the office or a mix of the two (ideally 2/3 days a week). And if you're ready to swap the gritty city routine of London for the beautiful rolling hills, stunning architecture and calm of Berkshire / Oxfordshire / Cotswolds, Hedges is the place to be. Slow the pace, switch out the dirty commute for a dog walk, bike ride or nature ramble. With plenty of green space for you (and the family), wonderful schools, a lively and vibrant scene and the likes of Daylesford, Diddly Squat Farm, Bamford, Soho Farmhouse, Estelle Manor & Cornbury Festival and scores of the best foodie pubs in the country on your doorstep, the most amazing lifestyle awaits. We'll spare you the list of accountabilities, we'll happily chat about later. About You: • Qualified Solicitor (3-5years PQE) • Able to deliver high quality legal services with high client care • Extremely organised and possess great time management skills • Warm • Personable • Always seeking continued learning and self-development • Excellent IT skills and have strong desire to learn new ways of working • Positive, optimistic, hardworking and possess a can-do attitude • Able to embrace team working and have a keenness to help colleagues • Professional in appearance and behaviours with high confidentiality • You will have a strong desire to embrace new technologies and a STEP qualification would be highly desirable (which we would support if required) Benefits: • 25/28 days annual leave plus statutory holidays dependent on position • Life Insurance • Flu Vouchers • Company pension • Profit sharing (Employee Ownership) • Salary Sacrifice • Free parking at our office in Wallingford • Paperless Technology: to make your life easier • Coaching & Personal Development • Culture: Inspiring working environment with people-focused culture • High Pedigree Team If you re ready to be more than just a fee-earner - to be an owner, a leader and part of something genuinely different - then Hedges is waiting. Let s start with a confidential coffee (or tea) and an honest conversation. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
