Harris Hill are delighted to be working with a wonderful charity to recruit for the Public Fundraising Manager in order to raise the charity profile, expanding their grassroots support base, and delivering exceptional standards of donor care. Working in close partnership with Marketing team, you will lead on challenge events and community fundraising, individual giving, in memory and legacy fundraising, Key Responsibilities Develop and deliver short, medium and long-term public fundraising plans and budgets, monitoring income and expenditure. Oversee the creation and evolution of fundraising products and propositions to ensure strong ROI and audience resonance. Champion public fundraising within integrated campaigns, maximising predictable, unrestricted income through regular giving, in memory and legacy programmes. Lead individual giving activity, including online appeals, Christmas appeal and auction, with a strong focus on stewardship and retention. Plan and deliver an annual cycle of supporter communications, including appeals, newsletters and impact reporting. Optimise third party and online fundraising channels (including Facebook and Instagram). Lead the legacy programme, embedding gifts in wills messaging across the organisation. Support families to fundraise with care, professionalism and sensitivity. Grow income from grassroots and community organisations (schools, faith groups, golf clubs and more), focusing on £1k £5k opportunities. Manage and develop the challenge events portfolio (e.g. Hackney Half, London Landmarks, Royal Parks, London Marathon), ensuring excellent participant stewardship and maximum income. You will bring: Proven experience delivering short, medium and long-term fundraising plans and budgets. Experience in at least one key public fundraising area (individual giving, challenge events, community fundraising, legacy or in memory). Strong relationship building skills with high emotional intelligence. A creative, growth oriented and commercially minded approach. Excellent written and verbal communication skills, including crafting compelling impact stories. CRM experience (e.g. Donorfy or similar). Line management experience (formal or informal). Strong analytical skills and attention to detail. Exceptional time management within a dynamic environment. Salary: Circa £40,000 per annum Location: London, hybrid working, 3 day a week in the office Contract type: permanent, full- time, Closing date: on rolling basis Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Apr 24, 2026
Full time
Harris Hill are delighted to be working with a wonderful charity to recruit for the Public Fundraising Manager in order to raise the charity profile, expanding their grassroots support base, and delivering exceptional standards of donor care. Working in close partnership with Marketing team, you will lead on challenge events and community fundraising, individual giving, in memory and legacy fundraising, Key Responsibilities Develop and deliver short, medium and long-term public fundraising plans and budgets, monitoring income and expenditure. Oversee the creation and evolution of fundraising products and propositions to ensure strong ROI and audience resonance. Champion public fundraising within integrated campaigns, maximising predictable, unrestricted income through regular giving, in memory and legacy programmes. Lead individual giving activity, including online appeals, Christmas appeal and auction, with a strong focus on stewardship and retention. Plan and deliver an annual cycle of supporter communications, including appeals, newsletters and impact reporting. Optimise third party and online fundraising channels (including Facebook and Instagram). Lead the legacy programme, embedding gifts in wills messaging across the organisation. Support families to fundraise with care, professionalism and sensitivity. Grow income from grassroots and community organisations (schools, faith groups, golf clubs and more), focusing on £1k £5k opportunities. Manage and develop the challenge events portfolio (e.g. Hackney Half, London Landmarks, Royal Parks, London Marathon), ensuring excellent participant stewardship and maximum income. You will bring: Proven experience delivering short, medium and long-term fundraising plans and budgets. Experience in at least one key public fundraising area (individual giving, challenge events, community fundraising, legacy or in memory). Strong relationship building skills with high emotional intelligence. A creative, growth oriented and commercially minded approach. Excellent written and verbal communication skills, including crafting compelling impact stories. CRM experience (e.g. Donorfy or similar). Line management experience (formal or informal). Strong analytical skills and attention to detail. Exceptional time management within a dynamic environment. Salary: Circa £40,000 per annum Location: London, hybrid working, 3 day a week in the office Contract type: permanent, full- time, Closing date: on rolling basis Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Venue Manager The British Music Experience is the UK's museum of popular music-an immersive destination where visitors can relive the defining moments that shaped Britain's global musical legacy. Home to an unparalleled collection of iconic stage outfits, instruments, and memorabilia, the museum tells the story of British music from 1945 to the present day, celebrating its origins, evolution, and cultural impact. Our dynamic venue features interactive galleries, dedicated learning spaces, cutting-edge audiovisual installations, an instrument studio, a dance area, and a live performance venue. Alongside this, our Learning and Public Programmes, as well as a vibrant schedule of temporary exhibitions, enhance the visitor experience through a diverse range of events-from educational workshops for schools to expert-led masterclasses and live performances. Visitors can also enjoy our retail offering, showcasing the very best in music heritage merchandise, and a café overlooking the iconic River Mersey. We are now seeking an experienced and driven Venue Manager to join our senior leadership team. This is a pivotal role responsible for overseeing the operational and commercial success of the British Music Experience. The successful candidate will lead on venue operations and play a key role in shaping and delivering strategic business initiatives. The role encompasses oversight of ticketing strategy, content programming, human resources, marketing and PR, group sales and travel trade, social media, and retail operations. This is a unique opportunity to join an award-winning organisation at the heart of the UK's cultural landscape and to play a central role in driving its continued growth and success. Application Procedure For further details, please refer to the full job description. To apply, please submit your CV along with a cover letter outlining your suitability for the role to: Deadline: 12 noon, Friday 24 April 2026 Interviews: Week commencing 4 May 2026 First-stage interviews will be conducted via Zoom. Candidates shortlisted for a second interview will be invited to attend in person at the museum during the week commencing 11 May 2026. If you have not heard from us by 5:00pm on Friday 1 May, please assume your application has not been successful on this occasion. The British Music Experience is committed to being an equal opportunities employer and welcomes applications from all suitably qualified candidates. Venue Manager Job Description REPORTING TO - Executive Director LOCATION - British Music Experience (BME) DIRECT REPORTS - Visitor Experience Manager, AV Technician HOURS - Annualised, full-time - fully flexible over 7 days Job Purpose The Venue Manager plays a key leadership role within the British Music Experience, responsible for overseeing the smooth and efficient running of the venue's daily and strategic operations. This position covers all aspects of operations management, including business planning, health and safety, ticketing, marketing and PR, group sales and travel trade, retail, education and corporate hospitality. Working closely with the Executive Director and other senior team members, the Venue Manager will ensure that the British Music Experience continues to deliver outstanding visitor experiences while achieving its commercial and strategic objectives. Key Responsibilities Operational Management Lead the day-to-day operations of the British Music Experience, ensuring the venue runs efficiently and to the highest standards. Manage all internal operations and external service providers to deliver a seamless visitor experience. Oversee staff rotas, payroll, and petty cash. Maintain high standards of presentation across the venue, ensuring that all front-of-house areas meet agreed service standards. Act as Duty Manager as required, taking responsibility for the smooth running of the visitor attraction. Assist the Visitor Experience Management team in delivering an education programme that upholds quality standards, meets educational needs, and aligns with charitable objectives. Business Planning and Performance Work with the Executive Director to develop and deliver the annual business plan and budget. Undertake market research and analysis to inform business decisions and identify growth opportunities. Monitor performance across all departments, analysing financial, operational, and customer data to ensure business objectives are met. Represent the British Music Experience at relevant meetings and industry events. People Management Provide effective line management for the Visitor Experience Manager and AV Technician. Support recruitment, induction, training, and performance reviews in collaboration with the Executive Director. Oversee and develop the BME Volunteer Programme, ensuring it supports both operational needs and volunteer engagement. Promote a positive, collaborative, and inclusive workplace culture. Health, Safety and Compliance Lead on the management of Health & Safety, including maintaining up-to-date risk assessments and compliance documentation. Oversee the building maintenance programme, ensuring all facilities, exhibitions, and systems are safe and well maintained. Monitor and review incidents and accidents, ensuring effective reporting and follow-up. Ensure all areas and services remain accessible to visitors with disabilities. Customer Experience and Commercial Development Oversee the customer feedback and complaints process, ensuring issues are handled promptly and effectively. Monitor all commercial activities - including retail, ticketing, and events - to ensure they meet financial targets and business objectives. Work with the management team on web updates, social media content, and promotional activity to drive engagement and visitor growth. Collaborate across teams to ensure consistent and accurate visitor information is available across all channels. Collection and Content Oversight Work with the Collection & Public Programme Manager to oversee the display, maintenance, and periodic refresh of exhibition content. Support the development of new initiatives that enhance the visitor offer and align with BME's mission. Corporate Hospitality Respond promptly and professionally to all enquiries, prepare tailored quotes, and coordinate venue show-rounds. Collaborate with third-party caterers to deliver exceptional service and ensure a seamless client experience. Develop detailed event plans and provide hands-on support to event teams throughout execution. Essential Criteria Proven experience in venue or operations management. Demonstrated leadership experience with responsibility for managing staff and teams. Strong financial and analytical skills, with experience managing budgets and achieving performance targets. Confident user of IT systems and digital tools. Desirable Criteria Good knowledge of Liverpool's tourism, leisure, and events sectors. Passion for and knowledge of British popular music history. Experience in event management or within a museum, gallery, or visitor attraction setting. Core Competencies Strategic, organised, and capable of delivering to agreed plans and priorities. Self-motivated and able to work independently when required. Excellent communication and interpersonal skills, with the ability to build strong relationships across teams. Collaborative and supportive leadership style. Analytical and solutions-focused approach to problem-solving. Commitment to outstanding visitor experience and service quality.
Apr 23, 2026
Full time
Venue Manager The British Music Experience is the UK's museum of popular music-an immersive destination where visitors can relive the defining moments that shaped Britain's global musical legacy. Home to an unparalleled collection of iconic stage outfits, instruments, and memorabilia, the museum tells the story of British music from 1945 to the present day, celebrating its origins, evolution, and cultural impact. Our dynamic venue features interactive galleries, dedicated learning spaces, cutting-edge audiovisual installations, an instrument studio, a dance area, and a live performance venue. Alongside this, our Learning and Public Programmes, as well as a vibrant schedule of temporary exhibitions, enhance the visitor experience through a diverse range of events-from educational workshops for schools to expert-led masterclasses and live performances. Visitors can also enjoy our retail offering, showcasing the very best in music heritage merchandise, and a café overlooking the iconic River Mersey. We are now seeking an experienced and driven Venue Manager to join our senior leadership team. This is a pivotal role responsible for overseeing the operational and commercial success of the British Music Experience. The successful candidate will lead on venue operations and play a key role in shaping and delivering strategic business initiatives. The role encompasses oversight of ticketing strategy, content programming, human resources, marketing and PR, group sales and travel trade, social media, and retail operations. This is a unique opportunity to join an award-winning organisation at the heart of the UK's cultural landscape and to play a central role in driving its continued growth and success. Application Procedure For further details, please refer to the full job description. To apply, please submit your CV along with a cover letter outlining your suitability for the role to: Deadline: 12 noon, Friday 24 April 2026 Interviews: Week commencing 4 May 2026 First-stage interviews will be conducted via Zoom. Candidates shortlisted for a second interview will be invited to attend in person at the museum during the week commencing 11 May 2026. If you have not heard from us by 5:00pm on Friday 1 May, please assume your application has not been successful on this occasion. The British Music Experience is committed to being an equal opportunities employer and welcomes applications from all suitably qualified candidates. Venue Manager Job Description REPORTING TO - Executive Director LOCATION - British Music Experience (BME) DIRECT REPORTS - Visitor Experience Manager, AV Technician HOURS - Annualised, full-time - fully flexible over 7 days Job Purpose The Venue Manager plays a key leadership role within the British Music Experience, responsible for overseeing the smooth and efficient running of the venue's daily and strategic operations. This position covers all aspects of operations management, including business planning, health and safety, ticketing, marketing and PR, group sales and travel trade, retail, education and corporate hospitality. Working closely with the Executive Director and other senior team members, the Venue Manager will ensure that the British Music Experience continues to deliver outstanding visitor experiences while achieving its commercial and strategic objectives. Key Responsibilities Operational Management Lead the day-to-day operations of the British Music Experience, ensuring the venue runs efficiently and to the highest standards. Manage all internal operations and external service providers to deliver a seamless visitor experience. Oversee staff rotas, payroll, and petty cash. Maintain high standards of presentation across the venue, ensuring that all front-of-house areas meet agreed service standards. Act as Duty Manager as required, taking responsibility for the smooth running of the visitor attraction. Assist the Visitor Experience Management team in delivering an education programme that upholds quality standards, meets educational needs, and aligns with charitable objectives. Business Planning and Performance Work with the Executive Director to develop and deliver the annual business plan and budget. Undertake market research and analysis to inform business decisions and identify growth opportunities. Monitor performance across all departments, analysing financial, operational, and customer data to ensure business objectives are met. Represent the British Music Experience at relevant meetings and industry events. People Management Provide effective line management for the Visitor Experience Manager and AV Technician. Support recruitment, induction, training, and performance reviews in collaboration with the Executive Director. Oversee and develop the BME Volunteer Programme, ensuring it supports both operational needs and volunteer engagement. Promote a positive, collaborative, and inclusive workplace culture. Health, Safety and Compliance Lead on the management of Health & Safety, including maintaining up-to-date risk assessments and compliance documentation. Oversee the building maintenance programme, ensuring all facilities, exhibitions, and systems are safe and well maintained. Monitor and review incidents and accidents, ensuring effective reporting and follow-up. Ensure all areas and services remain accessible to visitors with disabilities. Customer Experience and Commercial Development Oversee the customer feedback and complaints process, ensuring issues are handled promptly and effectively. Monitor all commercial activities - including retail, ticketing, and events - to ensure they meet financial targets and business objectives. Work with the management team on web updates, social media content, and promotional activity to drive engagement and visitor growth. Collaborate across teams to ensure consistent and accurate visitor information is available across all channels. Collection and Content Oversight Work with the Collection & Public Programme Manager to oversee the display, maintenance, and periodic refresh of exhibition content. Support the development of new initiatives that enhance the visitor offer and align with BME's mission. Corporate Hospitality Respond promptly and professionally to all enquiries, prepare tailored quotes, and coordinate venue show-rounds. Collaborate with third-party caterers to deliver exceptional service and ensure a seamless client experience. Develop detailed event plans and provide hands-on support to event teams throughout execution. Essential Criteria Proven experience in venue or operations management. Demonstrated leadership experience with responsibility for managing staff and teams. Strong financial and analytical skills, with experience managing budgets and achieving performance targets. Confident user of IT systems and digital tools. Desirable Criteria Good knowledge of Liverpool's tourism, leisure, and events sectors. Passion for and knowledge of British popular music history. Experience in event management or within a museum, gallery, or visitor attraction setting. Core Competencies Strategic, organised, and capable of delivering to agreed plans and priorities. Self-motivated and able to work independently when required. Excellent communication and interpersonal skills, with the ability to build strong relationships across teams. Collaborative and supportive leadership style. Analytical and solutions-focused approach to problem-solving. Commitment to outstanding visitor experience and service quality.
DESCRIPTION We are looking for a talented Global Pricing Leader to join the Finance team within Cummins Generator Technologies, located in Peterborough, United Kingdom. (Other locations considered for the right candidate). The role is responsible for defining and continuously improving global pricing strategy, principles, and execution for the global business. The role drives margin performance and value realization through disciplined, value-based pricing, while balancing market competitiveness, customer outcomes, and long term growth objectives. The role reports to the Cummins Generator Technologies Global Finance Director, with a strong dotted line partnership with the Global Sales & Marketing Director. In this role, you will make an impact in the following ways Improve margin performance globally by defining and enforcing disciplined, value based pricing strategies according to customer perceived value and competitive dynamics. Ensuring cost and commodity movements are recovered in market prices. Increase price realisation and reduce leakage by strengthening pricing governance, approval discipline, and standardised pricing processes across regions. Enable better commercial decisions with a clear pricing framework and business partnering with Sales & Marketing to gather, synthesize and maintaining market intelligence. Support profitable growth by setting robust pricing for new products and correcting legacy mispricing to align with value propositions and portfolio strategy. Build organisational pricing capability through coaching, tools, and clear decision frameworks, raising overall pricing maturity across regions. Strengthen market competitiveness by integrating market intelligence and competitive analysis into pricing decisions while maintaining a customer focused value narrative. Develop high performing pricing talent: Coaching and upskilling Pricing Analysts and Managers in advanced pricing, analytics, and commercial strategy. Influence top level business planning: Support the AOP process and clearly communicate pricing strategies to senior leadership within the business. RESPONSIBILITIES To be successful in this role you will need the following: Deep understanding of pricing strategy and execution across multiple pricing models: tiered, options based, Internal, commodity, FX, and volume driven. Strong lifecycle pricing capability to lead new product pricing aligned to value proposition and market expectations. Think globally and strategically, balancing regional needs with what is best for the business overall. Strongly understand markets, competitors, and customer behaviour, and use that insight to inform pricing decisions. Influence decisions through clear storytelling, explaining pricing logic in a way that resonates with different audiences. Build and maintain strong relationships across functions and regions, using trust and credibility to drive alignment. Clearly articulate customer value, ensuring prices reflect differentiation and are defensible against competitors. Bring deep pricing and commercial finance experience, ideally in a global, industrial, or B2B environment. Understand commodities, cost drivers, and market dynamics, and how they flow through to pricing and margins QUALIFICATIONS Education / Experience College, university, or equivalent degree in Finance, Business Administration, or a related subject required. Significant level of relevant business to business pricing, commercial or business finance within a large global organisation. Demonstrated experience working cross regionally and cross functionally. Strong understanding of pricing, commodities, and market dynamics within power generation or adjacent industrial markets. Managerial / supervisory and budgetary experience.
Apr 23, 2026
Full time
DESCRIPTION We are looking for a talented Global Pricing Leader to join the Finance team within Cummins Generator Technologies, located in Peterborough, United Kingdom. (Other locations considered for the right candidate). The role is responsible for defining and continuously improving global pricing strategy, principles, and execution for the global business. The role drives margin performance and value realization through disciplined, value-based pricing, while balancing market competitiveness, customer outcomes, and long term growth objectives. The role reports to the Cummins Generator Technologies Global Finance Director, with a strong dotted line partnership with the Global Sales & Marketing Director. In this role, you will make an impact in the following ways Improve margin performance globally by defining and enforcing disciplined, value based pricing strategies according to customer perceived value and competitive dynamics. Ensuring cost and commodity movements are recovered in market prices. Increase price realisation and reduce leakage by strengthening pricing governance, approval discipline, and standardised pricing processes across regions. Enable better commercial decisions with a clear pricing framework and business partnering with Sales & Marketing to gather, synthesize and maintaining market intelligence. Support profitable growth by setting robust pricing for new products and correcting legacy mispricing to align with value propositions and portfolio strategy. Build organisational pricing capability through coaching, tools, and clear decision frameworks, raising overall pricing maturity across regions. Strengthen market competitiveness by integrating market intelligence and competitive analysis into pricing decisions while maintaining a customer focused value narrative. Develop high performing pricing talent: Coaching and upskilling Pricing Analysts and Managers in advanced pricing, analytics, and commercial strategy. Influence top level business planning: Support the AOP process and clearly communicate pricing strategies to senior leadership within the business. RESPONSIBILITIES To be successful in this role you will need the following: Deep understanding of pricing strategy and execution across multiple pricing models: tiered, options based, Internal, commodity, FX, and volume driven. Strong lifecycle pricing capability to lead new product pricing aligned to value proposition and market expectations. Think globally and strategically, balancing regional needs with what is best for the business overall. Strongly understand markets, competitors, and customer behaviour, and use that insight to inform pricing decisions. Influence decisions through clear storytelling, explaining pricing logic in a way that resonates with different audiences. Build and maintain strong relationships across functions and regions, using trust and credibility to drive alignment. Clearly articulate customer value, ensuring prices reflect differentiation and are defensible against competitors. Bring deep pricing and commercial finance experience, ideally in a global, industrial, or B2B environment. Understand commodities, cost drivers, and market dynamics, and how they flow through to pricing and margins QUALIFICATIONS Education / Experience College, university, or equivalent degree in Finance, Business Administration, or a related subject required. Significant level of relevant business to business pricing, commercial or business finance within a large global organisation. Demonstrated experience working cross regionally and cross functionally. Strong understanding of pricing, commodities, and market dynamics within power generation or adjacent industrial markets. Managerial / supervisory and budgetary experience.
Embrace the Middle East
High Wycombe, Buckinghamshire
Hybrid / High Wycombe (a minimum of one day per week on site) Band 4: £36,000 £38,000 + £312 working-from-home allowance Embrace s Fundraising & Communications cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity. Cluster Purpose: The Fundraising & Communications cluster strengthens Embrace s communication, education, and fundraising efforts to drive growth, so that more people engage with our content; more donors are attracted to support; and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East. Role Purpose: As Retention & Development Manager, you ll grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support. You will deliver excellent supporter journey experience, project managing engaging and compelling direct, and digital individual giving activity (including but not limited to appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year. What success looks like: Higher Life-Time Value (LTV): more second gifts, upgrades and cross channel giving; stronger legacy pipeline. Lower churn: reduced lapse rates for cash and regular givers. Better donor experience: faster thank yous, clearer impact reporting, higher satisfaction with fewer complaints/optouts. Sustainable mix: growth in regular giving and mid-value segments; predictable, repeatable income. Key Responsibilities Supporter Experience & Journeys: Map and continually improve journeys: welcome second gift; regular giving nurture/upgrade; mid-value; legacy prospecting; lapsed reactivation; complaint recovery. Set cadence and channel mix (email, mail, phone, SMS, social, events, digital) for consistent, donor first communications in appropriate channels and accessible formats. Donor-first approach: clear, inclusive language; accessible formats; low friction giving/retention flows and personalisation e.g. name, last gift, interests, location, project etc. Collaborate with Content & Communications colleague to deliver content that shares the impact of support i.e. what donors make possible and Embrace s brand story. Segmentation, Testing & Insight: Track Regular Giving net growth; diagnose attrition drivers and fix root causes; maintain acceptable Return on Investment (ROIs). Lead supporter segmentation (by behaviour & interest) and A/B testing (offer, timing, upgrade prompts). Adopt an evidence-based, test and learn approach; analyse appeals, campaign performance and share insights to drive decisions. Work with colleagues to build insight dashboard (e.g. churn, LTV, second gift rate, tenure, contactability) and understanding of retention. Mid Value & Legacy Development: Steward mid value donors with tailored journeys; warm handovers to and from Major Giving Manager. Develop and test legacy propositions and routes to market to grow enquiries and pledges. Acquisition & Cross Sell: Project manage individual giving product development and testing; identify new audiences and routes to market. Collaborate with Webshop team and the Digital Marketing Campaigns Manager to optimise Alternative Gifts and cross-sell opportunities focusing on a digital first approach. Cross-Team Collaboration: Work closely with the Supporter Experience Team to ensure that supporter journeys are being optimised and feedback from supporters is being captured and acted upon. Commission and work with the CRM and Systems Manager to develop clear and understandable dashboards, ensuring that the insights are used to develop plans and measure performance. Closely liaise with the Legacy administration team, working with them to ensure the packs and information are up to date and legacy marketing information complies with the latest Institue of Legacy Management standards. Develop an understanding of the Partner projects and Advocacy agenda, ensure all supporter briefings are aligned to agreed messaging. Organisation-Wide Contribution: Model Embrace s values of trust, respect, integrity, and compassion. Uphold safeguarding responsibilities and compliance with GDPR and charity regulations. Actively support cross-team collaboration and organisational goals. Maintain CRM hygiene. KPIs you will own: Retention / churn: 12 month retention (one off & RG), lapse rate, save rate on failed payments. Value & growth: second gift rate, LTV by segment, average gift, RG net growth and tenure, mid-value upgrades, legacy enquiries. Experience & quality: thank you SLA, complaint rate Data & compliance: growth in contactable base; preference completeness; data hygiene. 3/6/12 month milestones: 3 months: Retention dashboard live; thank you refresh delivered; welcome second gift test launched; RG plan drafted. 6 months: Lapse/reactivation plan running; retention rates improved; early LTV gains visible in key segments. 12 months: Reduced churn; higher second gift and upgrade rates; larger contactable supporter base; legacy pipeline growth. Person specification Qualifications, Experience & Knowledge: Educated to degree standard or equivalent (E.g. practical experience within fundraising). Member of Chartered Institute of Fundraising. Proven individual giving or CRM led retention experience in a charity, membership or subscription context. Hands on journey design and automation. Strong data literacy: segmentation, dashboards (CRM/Excel), test and learn. Excellent written communication able to brief compelling, impacted content and clear supporter updates. Practical project management; calm under pressure; collaborative and solutions focused. Working knowledge of GDPR/PECR and best practice supporter care. Experience stewarding mid-value supporters and legacy pipelines. Experience with payment recovery tools. and card update flows. Familiarity with UK charity sector metrics and fundraising codes of practice. Personal qualities: Donor first mindset, inclusive and empathetic. Curious, evidence driven, and comfortable iterating. High integrity, discretion and good judgment. Tools & systems: CRM Dashboards & analysis. Payments: Direct Debit management, card updater/failed payment recovery. Microsoft 365 (Teams, SharePoint, Planner), project boards. Personal Attributes: Highly motivated and results driven. Demonstrates integrity, trust, and respect in all interactions. Ability to work under pressure and manage competing priorities. Passionate about the work of Embrace, with the ability to enthuse and engage others. A natural collaborator who enjoys working as part a team to deliver organisation wide objectives. Role requirements Committed to the Christian mission, vision and values of the charity, either as a practising Christian or someone with a sympathy for Embrace s mission with the Christian faith and character. Company Overview As a Christian development charity, we partner with Christians in the Middle East as they work to transform lives and restore the dignity of the most excluded and marginalised communities. Where there is a need for refuge, a home, for health care, for education, for justice and human rights we, with our partners, respond. Our goal is to contribute to a culture of human flourishing in a troubled region. For more information and to apply, please visit our careers portal. Closing date: 5.00pm on Tuesday, 12th May 2026.
Apr 23, 2026
Full time
Hybrid / High Wycombe (a minimum of one day per week on site) Band 4: £36,000 £38,000 + £312 working-from-home allowance Embrace s Fundraising & Communications cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity. Cluster Purpose: The Fundraising & Communications cluster strengthens Embrace s communication, education, and fundraising efforts to drive growth, so that more people engage with our content; more donors are attracted to support; and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East. Role Purpose: As Retention & Development Manager, you ll grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support. You will deliver excellent supporter journey experience, project managing engaging and compelling direct, and digital individual giving activity (including but not limited to appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year. What success looks like: Higher Life-Time Value (LTV): more second gifts, upgrades and cross channel giving; stronger legacy pipeline. Lower churn: reduced lapse rates for cash and regular givers. Better donor experience: faster thank yous, clearer impact reporting, higher satisfaction with fewer complaints/optouts. Sustainable mix: growth in regular giving and mid-value segments; predictable, repeatable income. Key Responsibilities Supporter Experience & Journeys: Map and continually improve journeys: welcome second gift; regular giving nurture/upgrade; mid-value; legacy prospecting; lapsed reactivation; complaint recovery. Set cadence and channel mix (email, mail, phone, SMS, social, events, digital) for consistent, donor first communications in appropriate channels and accessible formats. Donor-first approach: clear, inclusive language; accessible formats; low friction giving/retention flows and personalisation e.g. name, last gift, interests, location, project etc. Collaborate with Content & Communications colleague to deliver content that shares the impact of support i.e. what donors make possible and Embrace s brand story. Segmentation, Testing & Insight: Track Regular Giving net growth; diagnose attrition drivers and fix root causes; maintain acceptable Return on Investment (ROIs). Lead supporter segmentation (by behaviour & interest) and A/B testing (offer, timing, upgrade prompts). Adopt an evidence-based, test and learn approach; analyse appeals, campaign performance and share insights to drive decisions. Work with colleagues to build insight dashboard (e.g. churn, LTV, second gift rate, tenure, contactability) and understanding of retention. Mid Value & Legacy Development: Steward mid value donors with tailored journeys; warm handovers to and from Major Giving Manager. Develop and test legacy propositions and routes to market to grow enquiries and pledges. Acquisition & Cross Sell: Project manage individual giving product development and testing; identify new audiences and routes to market. Collaborate with Webshop team and the Digital Marketing Campaigns Manager to optimise Alternative Gifts and cross-sell opportunities focusing on a digital first approach. Cross-Team Collaboration: Work closely with the Supporter Experience Team to ensure that supporter journeys are being optimised and feedback from supporters is being captured and acted upon. Commission and work with the CRM and Systems Manager to develop clear and understandable dashboards, ensuring that the insights are used to develop plans and measure performance. Closely liaise with the Legacy administration team, working with them to ensure the packs and information are up to date and legacy marketing information complies with the latest Institue of Legacy Management standards. Develop an understanding of the Partner projects and Advocacy agenda, ensure all supporter briefings are aligned to agreed messaging. Organisation-Wide Contribution: Model Embrace s values of trust, respect, integrity, and compassion. Uphold safeguarding responsibilities and compliance with GDPR and charity regulations. Actively support cross-team collaboration and organisational goals. Maintain CRM hygiene. KPIs you will own: Retention / churn: 12 month retention (one off & RG), lapse rate, save rate on failed payments. Value & growth: second gift rate, LTV by segment, average gift, RG net growth and tenure, mid-value upgrades, legacy enquiries. Experience & quality: thank you SLA, complaint rate Data & compliance: growth in contactable base; preference completeness; data hygiene. 3/6/12 month milestones: 3 months: Retention dashboard live; thank you refresh delivered; welcome second gift test launched; RG plan drafted. 6 months: Lapse/reactivation plan running; retention rates improved; early LTV gains visible in key segments. 12 months: Reduced churn; higher second gift and upgrade rates; larger contactable supporter base; legacy pipeline growth. Person specification Qualifications, Experience & Knowledge: Educated to degree standard or equivalent (E.g. practical experience within fundraising). Member of Chartered Institute of Fundraising. Proven individual giving or CRM led retention experience in a charity, membership or subscription context. Hands on journey design and automation. Strong data literacy: segmentation, dashboards (CRM/Excel), test and learn. Excellent written communication able to brief compelling, impacted content and clear supporter updates. Practical project management; calm under pressure; collaborative and solutions focused. Working knowledge of GDPR/PECR and best practice supporter care. Experience stewarding mid-value supporters and legacy pipelines. Experience with payment recovery tools. and card update flows. Familiarity with UK charity sector metrics and fundraising codes of practice. Personal qualities: Donor first mindset, inclusive and empathetic. Curious, evidence driven, and comfortable iterating. High integrity, discretion and good judgment. Tools & systems: CRM Dashboards & analysis. Payments: Direct Debit management, card updater/failed payment recovery. Microsoft 365 (Teams, SharePoint, Planner), project boards. Personal Attributes: Highly motivated and results driven. Demonstrates integrity, trust, and respect in all interactions. Ability to work under pressure and manage competing priorities. Passionate about the work of Embrace, with the ability to enthuse and engage others. A natural collaborator who enjoys working as part a team to deliver organisation wide objectives. Role requirements Committed to the Christian mission, vision and values of the charity, either as a practising Christian or someone with a sympathy for Embrace s mission with the Christian faith and character. Company Overview As a Christian development charity, we partner with Christians in the Middle East as they work to transform lives and restore the dignity of the most excluded and marginalised communities. Where there is a need for refuge, a home, for health care, for education, for justice and human rights we, with our partners, respond. Our goal is to contribute to a culture of human flourishing in a troubled region. For more information and to apply, please visit our careers portal. Closing date: 5.00pm on Tuesday, 12th May 2026.
Business Support Manager Location: Chessington with on-site parking Salary: 35k to 45k plus pension contribution, wellbeing platform, EAP, bonus scheme, half day Fridays, social food events once a month, team socials for an award-winning company! Office based role with possibility of hybrid in the future Are you ready to drive change in a dynamic organisation dedicated to sustainability? Join our client, a purpose-driven, award-winning collective of innovative brands, as their new Business Support Manager. This is your chance to play a pivotal role in shaping the future while supporting a mission that truly matters. My client is a collective of brands committed to sustainability and positive impact. Their portfolio includes leaders in responsible technology solutions. They are passionate about empowering change and creating a long-lasting legacy. As the Business Support Manager, you'll be integral to the organisation's daily operations, providing strategic and operational support to the Directors. Your responsibilities will include: Organisational Planning: Own and execute the organisational calendar, coordinating key meetings and events that bring our team together. Project Coordination: Lead cross-business projects, ensuring effective collaboration and timely delivery of initiatives. Event Management: Plan and oversee a variety of internal and external events, from large social gatherings to smaller networking activities. Stakeholder Engagement: Act as a central point of contact for stakeholders, managing communications and ensuring alignment across teams. What We're Looking For : A degree-level qualification or equivalent professional experience. Proven experience in business support or project coordination in a fast-paced environment. Excellent communication and interpersonal skills to engage effectively with stakeholders at all levels. Strong organisational and analytical skills, with exceptional attention to detail. Advanced IT proficiency, including Microsoft Office. Desirable: PRINCE 2 project management qualification. Experience with budget management and supplier negotiations. Graphic design skills to support the development of marketing materials. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 23, 2026
Full time
Business Support Manager Location: Chessington with on-site parking Salary: 35k to 45k plus pension contribution, wellbeing platform, EAP, bonus scheme, half day Fridays, social food events once a month, team socials for an award-winning company! Office based role with possibility of hybrid in the future Are you ready to drive change in a dynamic organisation dedicated to sustainability? Join our client, a purpose-driven, award-winning collective of innovative brands, as their new Business Support Manager. This is your chance to play a pivotal role in shaping the future while supporting a mission that truly matters. My client is a collective of brands committed to sustainability and positive impact. Their portfolio includes leaders in responsible technology solutions. They are passionate about empowering change and creating a long-lasting legacy. As the Business Support Manager, you'll be integral to the organisation's daily operations, providing strategic and operational support to the Directors. Your responsibilities will include: Organisational Planning: Own and execute the organisational calendar, coordinating key meetings and events that bring our team together. Project Coordination: Lead cross-business projects, ensuring effective collaboration and timely delivery of initiatives. Event Management: Plan and oversee a variety of internal and external events, from large social gatherings to smaller networking activities. Stakeholder Engagement: Act as a central point of contact for stakeholders, managing communications and ensuring alignment across teams. What We're Looking For : A degree-level qualification or equivalent professional experience. Proven experience in business support or project coordination in a fast-paced environment. Excellent communication and interpersonal skills to engage effectively with stakeholders at all levels. Strong organisational and analytical skills, with exceptional attention to detail. Advanced IT proficiency, including Microsoft Office. Desirable: PRINCE 2 project management qualification. Experience with budget management and supplier negotiations. Graphic design skills to support the development of marketing materials. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Are you ready to take the next step in your sales leadership career? This is your chance to join a forward-thinking company that is shaping the future of the technical and industrial equipment industry. As a Regional Sales Manager - UK, Ireland & Scandinavia , you'll be at the forefront of driving growth, leading a high-performing team, and delivering exceptional results in a dynamic and rewarding environment. This is not just a job - it's an opportunity to make a real impact while building your professional legacy. Role Overview Accountable for delivering profitable growth and strengthening market leadership across the UK, Ireland, and Scandinavia region within a global engineering and industrial technology environment Operates in full alignment with a highly decentralised, performance-driven business model and regional (EMEA) strategy Leads, develops, and inspires a high-performing sales organisation focused on technical, solutions-based selling Translates market and customer insights into targeted growth strategies across key industrial and materials testing markets Expands position in priority verticals through disciplined commercial execution and customer-centric engagement Drives success through hands-on field leadership, data-driven performance management, and continuous development of people and capabilities Focuses on long-term performance, innovation, and customer loyalty within a premium, high-value equipment portfolio Holds significant P&L influence with strong visibility across senior regional leadership Strategy & Growth Execution Own and deliver regional revenue, margin, and growth targets (monthly, quarterly, annual, and long-term plans) Translate regional strategy into actionable territory-level growth plans Prioritise high-value products, key accounts, and strategic verticals using an 80/20 approach Execute structured growth initiatives to drive order intake and sustainable market share expansion Continuously evaluate market trends, competitive positioning, and evolving customer requirements Identify new applications, industries, and opportunities aligned with advanced testing and engineering solutions Commercial Leadership & Performance Management Lead the full sales lifecycle from lead generation through to order closure within a consultative, technical sales environment Ensure pipeline quality, velocity, and high conversion standards Own forecast accuracy and maintain strong pipeline discipline Track performance against targets and prior-year benchmarks Analyse won, lost, and abandoned opportunities to strengthen commercial effectiveness Act as the regional "voice of the customer," influencing product development, service delivery, and commercial strategy People Leadership & Culture Build and lead a diverse, inclusive, and high-performance sales organisation Coach, mentor, and develop talent within a technically skilled sales and applications team Establish clear succession planning and career development pathways Promote a culture of accountability, ownership, and continuous improvement Lead from the front with strong field engagement alongside customers and teams Operational Excellence & Governance Ensure compliance with safety standards and disciplined operating processes typical of a global industrial organisation Monitor and manage key performance indicators to drive consistent execution Maintain structured reporting, forecasting, and performance review cadences Collaborate cross-functionally with marketing, service, operations, and finance to deliver int
Apr 23, 2026
Full time
Are you ready to take the next step in your sales leadership career? This is your chance to join a forward-thinking company that is shaping the future of the technical and industrial equipment industry. As a Regional Sales Manager - UK, Ireland & Scandinavia , you'll be at the forefront of driving growth, leading a high-performing team, and delivering exceptional results in a dynamic and rewarding environment. This is not just a job - it's an opportunity to make a real impact while building your professional legacy. Role Overview Accountable for delivering profitable growth and strengthening market leadership across the UK, Ireland, and Scandinavia region within a global engineering and industrial technology environment Operates in full alignment with a highly decentralised, performance-driven business model and regional (EMEA) strategy Leads, develops, and inspires a high-performing sales organisation focused on technical, solutions-based selling Translates market and customer insights into targeted growth strategies across key industrial and materials testing markets Expands position in priority verticals through disciplined commercial execution and customer-centric engagement Drives success through hands-on field leadership, data-driven performance management, and continuous development of people and capabilities Focuses on long-term performance, innovation, and customer loyalty within a premium, high-value equipment portfolio Holds significant P&L influence with strong visibility across senior regional leadership Strategy & Growth Execution Own and deliver regional revenue, margin, and growth targets (monthly, quarterly, annual, and long-term plans) Translate regional strategy into actionable territory-level growth plans Prioritise high-value products, key accounts, and strategic verticals using an 80/20 approach Execute structured growth initiatives to drive order intake and sustainable market share expansion Continuously evaluate market trends, competitive positioning, and evolving customer requirements Identify new applications, industries, and opportunities aligned with advanced testing and engineering solutions Commercial Leadership & Performance Management Lead the full sales lifecycle from lead generation through to order closure within a consultative, technical sales environment Ensure pipeline quality, velocity, and high conversion standards Own forecast accuracy and maintain strong pipeline discipline Track performance against targets and prior-year benchmarks Analyse won, lost, and abandoned opportunities to strengthen commercial effectiveness Act as the regional "voice of the customer," influencing product development, service delivery, and commercial strategy People Leadership & Culture Build and lead a diverse, inclusive, and high-performance sales organisation Coach, mentor, and develop talent within a technically skilled sales and applications team Establish clear succession planning and career development pathways Promote a culture of accountability, ownership, and continuous improvement Lead from the front with strong field engagement alongside customers and teams Operational Excellence & Governance Ensure compliance with safety standards and disciplined operating processes typical of a global industrial organisation Monitor and manage key performance indicators to drive consistent execution Maintain structured reporting, forecasting, and performance review cadences Collaborate cross-functionally with marketing, service, operations, and finance to deliver int
Job Description About the Role We are seeking a commercially driven and strategic Spare Parts Manager to lead and grow our global spare parts business within Process Systems. This is a high-impact role where you will collaborate across regions and functions to drive sales, strengthen customer relationships, and optimise spare parts operations. You will play a key role in shaping strategy, improving performance, and delivering value to customers worldwide. About the Company NOV delivers technology-driven solutions to empower the global energy industry. With a strong legacy of innovation, we are committed to enhancing performance, reliability, and sustainability for our customers worldwide. Our Process Systems division supports critical operations through advanced equipment and lifecycle solutions. What We Offer We offer a dynamic and collaborative international environment where you can make a tangible impact. You will have the opportunity to work with global teams, contribute to strategic initiatives, and develop your leadership capabilities while driving business growth. Key Responsibilities Business Growth & Strategy Drive global growth of the spare parts business in line with company strategy Identify and develop new opportunities from lead generation through tendering and delivery Support and enhance regional sales efforts in collaboration with local teams Customer & Commercial Focus Build and maintain strong customer relationships Promote NOV spare parts offerings both internally and externally Contribute to framework agreements and strategic partnerships Leadership & Collaboration Lead and manage a team of Spare Parts Coordinators across multiple locations Collaborate closely with Business Development, Tendering, and Project Execution teams Support regional teams in developing capabilities and resources Operational Excellence Drive continuous improvement across spare parts processes Define and manage inventory strategies and requirements Support vendor qualification in key market sectors Qualifications & Skills Proven experience in spare parts, aftermarket services, or similar business areas Strong commercial mindset with a track record of driving growth Experience working in cross-functional, global environments Demonstrated leadership and team management capability Strong negotiation, problem-solving, and communication skills Experience with ERP systems Desirable: Degree qualification Experience in Oil & Gas or related industries Interpersonal Skills Strong relationship-building and stakeholder management skills Ability to influence and collaborate across diverse teams and cultures Proactive, results-oriented, and adaptable mindset Why Join Us? At NOV, you'll be part of a global organisation that values innovation, collaboration, and continuous improvement. This is an opportunity to shape a growing business area, work with talented colleagues worldwide, and contribute to delivering high-quality solutions to our customers. Join our Global Family Be part of a diverse and inclusive workforce where your ideas and contributions are valued. At NOV, we believe in empowering our people, fostering growth, and creating opportunities for long-term career development. About Us Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success. We Power the Industry that Powers the World Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future. Global Family We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget. About the Team Corporate Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise. We are structured to provide guidance and service above all to all our business operations.
Apr 23, 2026
Full time
Job Description About the Role We are seeking a commercially driven and strategic Spare Parts Manager to lead and grow our global spare parts business within Process Systems. This is a high-impact role where you will collaborate across regions and functions to drive sales, strengthen customer relationships, and optimise spare parts operations. You will play a key role in shaping strategy, improving performance, and delivering value to customers worldwide. About the Company NOV delivers technology-driven solutions to empower the global energy industry. With a strong legacy of innovation, we are committed to enhancing performance, reliability, and sustainability for our customers worldwide. Our Process Systems division supports critical operations through advanced equipment and lifecycle solutions. What We Offer We offer a dynamic and collaborative international environment where you can make a tangible impact. You will have the opportunity to work with global teams, contribute to strategic initiatives, and develop your leadership capabilities while driving business growth. Key Responsibilities Business Growth & Strategy Drive global growth of the spare parts business in line with company strategy Identify and develop new opportunities from lead generation through tendering and delivery Support and enhance regional sales efforts in collaboration with local teams Customer & Commercial Focus Build and maintain strong customer relationships Promote NOV spare parts offerings both internally and externally Contribute to framework agreements and strategic partnerships Leadership & Collaboration Lead and manage a team of Spare Parts Coordinators across multiple locations Collaborate closely with Business Development, Tendering, and Project Execution teams Support regional teams in developing capabilities and resources Operational Excellence Drive continuous improvement across spare parts processes Define and manage inventory strategies and requirements Support vendor qualification in key market sectors Qualifications & Skills Proven experience in spare parts, aftermarket services, or similar business areas Strong commercial mindset with a track record of driving growth Experience working in cross-functional, global environments Demonstrated leadership and team management capability Strong negotiation, problem-solving, and communication skills Experience with ERP systems Desirable: Degree qualification Experience in Oil & Gas or related industries Interpersonal Skills Strong relationship-building and stakeholder management skills Ability to influence and collaborate across diverse teams and cultures Proactive, results-oriented, and adaptable mindset Why Join Us? At NOV, you'll be part of a global organisation that values innovation, collaboration, and continuous improvement. This is an opportunity to shape a growing business area, work with talented colleagues worldwide, and contribute to delivering high-quality solutions to our customers. Join our Global Family Be part of a diverse and inclusive workforce where your ideas and contributions are valued. At NOV, we believe in empowering our people, fostering growth, and creating opportunities for long-term career development. About Us Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success. We Power the Industry that Powers the World Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future. Global Family We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget. About the Team Corporate Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise. We are structured to provide guidance and service above all to all our business operations.
# Engagement Manager Job IntroductionWe have 2no. vacancies for Engagement Managers within our Consents & Engagement team here at SCS Railways JV. About the role: Based in the Consents & Engagement team, the Engagement Manager reports into the Senior Engagement Manager and may manage a small team of Engagement Officers.The Engagement Manager develops and delivers engagement plans, activities and events. They also champion communications, guiding and coaching the team to deliver consistent, high-quality written and visual materials tailored to suit the audience.With a good understanding our works and programme, our stakeholders and our contract, they will provide advice and support to the broader team ensuring we manage risk and meet our objectives. The role may be responsible for managing non-technical stakeholder interfaces and ensuring compliance with project commitments and area-specific Undertakings and Assurances.The Engagement Manager works closely with their SCS colleagues across the organisation to create a joined-up engagement function, managing both internal and external stakeholders. The post is responsible for building productive relationships with key counterparts in HS2 and delivering engagement in line with Project requirements.An important part of the role will be to support the Senior Engagement Manager to monitor and report on the effectiveness of our engagement programme, seeking feedback from our stakeholders and community members for use in improving and adapting our engagement approach.The Engagement Manager will promote the delivery of HS2's Legacy Strategy and contribute to social value and community investment initiatives in liaison with the Community Investment and Social Value Manager.The role-holder will manage the delivery of a robust complaints and enquiries process including recording and reporting in line with Service Level Agreement (SLA) targets, as well as identifying and recording lessons learnt from complaints and cascading learning to delivery teams.The Engagement Manager may be required to manage engagement activities associated with surveys and land access requirements related to HS2 works and asset protection.The Engagement Manager will proactively protect the Client's and project's reputation, helping to ensure that the project meets its obligations and behaves as a considerate neighbour at all times. Flexible working: We welcome you to ask about the flexibility you need. This might be part-time, remote working, or compressed hours for example. Anyone who applies for a role can ask about flexibility at interview. In return, we will explore what is possible for the role. Role Responsibility Develop and deliver the local area engagement plan. Deliver key communications through, leafleting, posters, webpages, face to face discussions, workshops, site visits and public events. Reporting and recording all engagement as required. Maintain a programme of access requirements and coordinating with SCS teams and third-party contractors, carry out surveys where required. Build positive relationships with local communities and stakeholders. Manage, mentor and train engagement officers in all aspects of engagement with a focus on high quality written materials. Build positive relationships with local communities and stakeholders. Manage engagement with property owners, residents, charities, businesses and schools. Manage engagement with Local Authorities to cover any of the following: + - Undertakings and Assurances (U&As) Settlement deeds and property access Public response and enquiries Support the project's compliance with the Undertakings and Assurances, assist with delivering compliance for all community related commitments. Work with colleagues to deliver the project's Community Investment and Legacy Programme. Follow the complaints and enquiries management process. Record and respond to complaints, enquiries and compliments within SLA requirements. Engage with other SCS teams to review construction timelines and impacts. Inform residents and stakeholders and where possible minimise effects on local communities and stakeholders. Comply with all reporting requirements, including Key Performance Indicators (KPIs) and Forecast and Reporting requirements. The Ideal CandidateRequired qualifications, skills, behaviours and attributes Proven ability to plan engagement. Line management experience and manage a small team of engagement officers where required. Excellent written and verbal communication skills; proven ability to write and present to a specified style and standard. Excellent interpersonal skills. Relationship management experience in an engagement role with proven ability to build and maintain excellent working relationships with stakeholders and local communities. Problem solving, facilitation and negotiation skills with proven ability to effectively deal with challenging situations and resolve conflicts. Proficient/familiar with MS Office applications, CRM and I.T. systems. Proven ability to work under pressure and to tight deadlines. Attention to detail, ability to pull critical information from available data, translating technical detail into appropriate relevant and agreed communications for external audiences.Desirable Experience of the construction industry or infrastructure projects. Experience of ensuring compliance with the obligations under the HS2 Act, in particular HS2's undertakings and assurances to external stakeholders Membership of relevant association. Media experience / training. Familiarity with Freedom of Information and Data Protection requirements. About the CompanyThe role will work on the HS2 project. HS2 is the UK's new high speed rail network. It will be a catalyst for economic growth across Britain, freeing up space on the existing railways and connecting 8 out of the UK's 10 biggest cities with fast, reliable and frequent high speed servicesThe Skanska Costain STRABAG (SCS JV) is delivering the HS2 London Tunnels Contract. Scope of works includes twin-bored tunnels (TBM), SCL tunnels, shaft sinking, bridge demolition and reconstruction, services diversions, earthworks and the construction of site compounds.You'll be a welcomed member of the wider team, with opportunities to take on additional responsibility, join our EDI Champions program or support the local community (e.g. as a STEM ambassador).Your personal and professional development is important to us. We welcome a discussion about how we can support you with further study, or professional membership or attainment for example.HS2 - working with Skanska, Costain and STRABAG, closely monitors job applications, to ensure an inclusive recruitment process. To ensure we are able to maintain this, and to recruit a diverse workforce, we require candidates to complete the diversity form as part of their application so we are able to monitor and improve our approach to diversity. Please note, all responses are anonymous and we will not share any of your data with other parties. All data will be held securely, (as stated within the Data Protection Act 2018 and UK GDPR) and will be reported to HS2.It is an SCSJV requirement that all employees, Design House, and Supply Chains must implement and comply with the requirements of ISO 9001:2015 Quality Management System, ISO 14001:2015 Environmental Management System with guidance for use", OHSAS 18001:2017 Occupational Health and Safety Management Systems and ISO/IEC 27001:2013 Information Security Management System, Policies, Plans, Procedures and Processes, and statutory requirements as they affect the Joint Venture 's operations and ensure that the requirements, as applicable within their discipline, are effectively implemented on the project. Develop a culture of safety on the project through the absolute commitment to the Zero Accidents target and ethos,
Apr 22, 2026
Full time
# Engagement Manager Job IntroductionWe have 2no. vacancies for Engagement Managers within our Consents & Engagement team here at SCS Railways JV. About the role: Based in the Consents & Engagement team, the Engagement Manager reports into the Senior Engagement Manager and may manage a small team of Engagement Officers.The Engagement Manager develops and delivers engagement plans, activities and events. They also champion communications, guiding and coaching the team to deliver consistent, high-quality written and visual materials tailored to suit the audience.With a good understanding our works and programme, our stakeholders and our contract, they will provide advice and support to the broader team ensuring we manage risk and meet our objectives. The role may be responsible for managing non-technical stakeholder interfaces and ensuring compliance with project commitments and area-specific Undertakings and Assurances.The Engagement Manager works closely with their SCS colleagues across the organisation to create a joined-up engagement function, managing both internal and external stakeholders. The post is responsible for building productive relationships with key counterparts in HS2 and delivering engagement in line with Project requirements.An important part of the role will be to support the Senior Engagement Manager to monitor and report on the effectiveness of our engagement programme, seeking feedback from our stakeholders and community members for use in improving and adapting our engagement approach.The Engagement Manager will promote the delivery of HS2's Legacy Strategy and contribute to social value and community investment initiatives in liaison with the Community Investment and Social Value Manager.The role-holder will manage the delivery of a robust complaints and enquiries process including recording and reporting in line with Service Level Agreement (SLA) targets, as well as identifying and recording lessons learnt from complaints and cascading learning to delivery teams.The Engagement Manager may be required to manage engagement activities associated with surveys and land access requirements related to HS2 works and asset protection.The Engagement Manager will proactively protect the Client's and project's reputation, helping to ensure that the project meets its obligations and behaves as a considerate neighbour at all times. Flexible working: We welcome you to ask about the flexibility you need. This might be part-time, remote working, or compressed hours for example. Anyone who applies for a role can ask about flexibility at interview. In return, we will explore what is possible for the role. Role Responsibility Develop and deliver the local area engagement plan. Deliver key communications through, leafleting, posters, webpages, face to face discussions, workshops, site visits and public events. Reporting and recording all engagement as required. Maintain a programme of access requirements and coordinating with SCS teams and third-party contractors, carry out surveys where required. Build positive relationships with local communities and stakeholders. Manage, mentor and train engagement officers in all aspects of engagement with a focus on high quality written materials. Build positive relationships with local communities and stakeholders. Manage engagement with property owners, residents, charities, businesses and schools. Manage engagement with Local Authorities to cover any of the following: + - Undertakings and Assurances (U&As) Settlement deeds and property access Public response and enquiries Support the project's compliance with the Undertakings and Assurances, assist with delivering compliance for all community related commitments. Work with colleagues to deliver the project's Community Investment and Legacy Programme. Follow the complaints and enquiries management process. Record and respond to complaints, enquiries and compliments within SLA requirements. Engage with other SCS teams to review construction timelines and impacts. Inform residents and stakeholders and where possible minimise effects on local communities and stakeholders. Comply with all reporting requirements, including Key Performance Indicators (KPIs) and Forecast and Reporting requirements. The Ideal CandidateRequired qualifications, skills, behaviours and attributes Proven ability to plan engagement. Line management experience and manage a small team of engagement officers where required. Excellent written and verbal communication skills; proven ability to write and present to a specified style and standard. Excellent interpersonal skills. Relationship management experience in an engagement role with proven ability to build and maintain excellent working relationships with stakeholders and local communities. Problem solving, facilitation and negotiation skills with proven ability to effectively deal with challenging situations and resolve conflicts. Proficient/familiar with MS Office applications, CRM and I.T. systems. Proven ability to work under pressure and to tight deadlines. Attention to detail, ability to pull critical information from available data, translating technical detail into appropriate relevant and agreed communications for external audiences.Desirable Experience of the construction industry or infrastructure projects. Experience of ensuring compliance with the obligations under the HS2 Act, in particular HS2's undertakings and assurances to external stakeholders Membership of relevant association. Media experience / training. Familiarity with Freedom of Information and Data Protection requirements. About the CompanyThe role will work on the HS2 project. HS2 is the UK's new high speed rail network. It will be a catalyst for economic growth across Britain, freeing up space on the existing railways and connecting 8 out of the UK's 10 biggest cities with fast, reliable and frequent high speed servicesThe Skanska Costain STRABAG (SCS JV) is delivering the HS2 London Tunnels Contract. Scope of works includes twin-bored tunnels (TBM), SCL tunnels, shaft sinking, bridge demolition and reconstruction, services diversions, earthworks and the construction of site compounds.You'll be a welcomed member of the wider team, with opportunities to take on additional responsibility, join our EDI Champions program or support the local community (e.g. as a STEM ambassador).Your personal and professional development is important to us. We welcome a discussion about how we can support you with further study, or professional membership or attainment for example.HS2 - working with Skanska, Costain and STRABAG, closely monitors job applications, to ensure an inclusive recruitment process. To ensure we are able to maintain this, and to recruit a diverse workforce, we require candidates to complete the diversity form as part of their application so we are able to monitor and improve our approach to diversity. Please note, all responses are anonymous and we will not share any of your data with other parties. All data will be held securely, (as stated within the Data Protection Act 2018 and UK GDPR) and will be reported to HS2.It is an SCSJV requirement that all employees, Design House, and Supply Chains must implement and comply with the requirements of ISO 9001:2015 Quality Management System, ISO 14001:2015 Environmental Management System with guidance for use", OHSAS 18001:2017 Occupational Health and Safety Management Systems and ISO/IEC 27001:2013 Information Security Management System, Policies, Plans, Procedures and Processes, and statutory requirements as they affect the Joint Venture 's operations and ensure that the requirements, as applicable within their discipline, are effectively implemented on the project. Develop a culture of safety on the project through the absolute commitment to the Zero Accidents target and ethos,
Fundraising Manager Location: York or Burgess Hill / Hybrid Salary: £42,000 - £45,000 per annum DOE Hours: 35hrs per week Why join us? Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries sustained through trauma, illness, substance abuse and more to recover and meet their personal goals. Our employees are incredibly passionate about the jobs they do you will find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other. MAIN PURPOSE: We are seeking an experienced and strategic Fundraising Manager to lead and grow a diverse income portfolio across multiple fundraising disciplines. This is a leadership role responsible for contributing to and delivering a national fundraising strategy aligned to Brainkind s organisational priorities, financial sustainability goals, and growth ambitions. The postholder will manage and develop a small fundraising team, embed high-performance standards, and drive income generation across statutory trusts and foundations, major donors, corporate partnerships, community fundraising, events, and individual giving. MAIN TASKS AND RESPONSIBILITIES: Strategic Leadership Contribute to, develop and deliver a multi-year fundraising strategy to achieve sustainable income growth. Set and manage annual income targets exceeding £500k to £1m. Identify new income streams aligned to Brainkind s service model and expansion priorities. Work closely with senior leadership to align fundraising with operational and strategic objectives. Income Generation (All Disciplines) Lead and oversee income generation across: Trusts & Foundations Develop compelling proposals for health, social care and rehabilitation funding. Corporate Partnerships Secure and manage mutually beneficial local partnerships. Community & Events Fundraising Grow supporter-led activity nationally. Individual Giving & Digital Campaigns Strengthen acquisition, retention and legacy programmes. Statutory & Health Sector Funding (where applicable outside commissioned services). Team Management Line manage, coach and develop a small fundraising team. Foster a high-performance, collaborative culture. Set KPIs and ensure strong pipeline management and reporting. Relationship & Stakeholder Management Act as an ambassador for Brainkind externally. Build strong internal relationships with operations, clinical teams, finance, and communications to gather impact data and case studies. Work closely with marketing/communications to strengthen brand-led fundraising campaigns. Governance & Compliance Ensure compliance with fundraising regulations and best practice (e.g. Fundraising Regulator, GDPR). Monitor ROI and cost-effectiveness across fundraising activities. ABOUT YOU: Knowledge of a broad range of fundraising and charity sector activities. Knowledge of legal obligations for fundraising activities and all internal procedures and regulations and adherence to best practices, as defined by the organisation and Institute of Fundraising Code of Practice & Fundraising Regulator Proven track record of achieving and exceeding fundraising income targets at £500k+ level (or comparable scale). Experience in managing successful campaigns, both digitally and within the community. Strategic thinker with the ability to analyse data and manager performance pipelines. Be able to research, identify and build on opportunities for fundraising initiatives. Creative and innovative. REWARDS: You can look forward to excellent benefits including: A competitive salary of £42,000 - £45,000 per annum DOE 38 days annual leave (inclusive of bank holidays) (pro rata) Buy and sell up to 5 days annual leave. Health Cash Plan Access to our Employee Assistance Programme (EAP) Excellent training and support Group life assurance. Eye voucher scheme Free parking Company Pension Long Service and Staff Awards We also put a big focus on employee wellbeing and support. It matters to us that you feel at your best. Career development is a priority. We will ensure you get all the training and learning opportunities you need to achieve your goals. Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible. All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.
Apr 22, 2026
Full time
Fundraising Manager Location: York or Burgess Hill / Hybrid Salary: £42,000 - £45,000 per annum DOE Hours: 35hrs per week Why join us? Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries sustained through trauma, illness, substance abuse and more to recover and meet their personal goals. Our employees are incredibly passionate about the jobs they do you will find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other. MAIN PURPOSE: We are seeking an experienced and strategic Fundraising Manager to lead and grow a diverse income portfolio across multiple fundraising disciplines. This is a leadership role responsible for contributing to and delivering a national fundraising strategy aligned to Brainkind s organisational priorities, financial sustainability goals, and growth ambitions. The postholder will manage and develop a small fundraising team, embed high-performance standards, and drive income generation across statutory trusts and foundations, major donors, corporate partnerships, community fundraising, events, and individual giving. MAIN TASKS AND RESPONSIBILITIES: Strategic Leadership Contribute to, develop and deliver a multi-year fundraising strategy to achieve sustainable income growth. Set and manage annual income targets exceeding £500k to £1m. Identify new income streams aligned to Brainkind s service model and expansion priorities. Work closely with senior leadership to align fundraising with operational and strategic objectives. Income Generation (All Disciplines) Lead and oversee income generation across: Trusts & Foundations Develop compelling proposals for health, social care and rehabilitation funding. Corporate Partnerships Secure and manage mutually beneficial local partnerships. Community & Events Fundraising Grow supporter-led activity nationally. Individual Giving & Digital Campaigns Strengthen acquisition, retention and legacy programmes. Statutory & Health Sector Funding (where applicable outside commissioned services). Team Management Line manage, coach and develop a small fundraising team. Foster a high-performance, collaborative culture. Set KPIs and ensure strong pipeline management and reporting. Relationship & Stakeholder Management Act as an ambassador for Brainkind externally. Build strong internal relationships with operations, clinical teams, finance, and communications to gather impact data and case studies. Work closely with marketing/communications to strengthen brand-led fundraising campaigns. Governance & Compliance Ensure compliance with fundraising regulations and best practice (e.g. Fundraising Regulator, GDPR). Monitor ROI and cost-effectiveness across fundraising activities. ABOUT YOU: Knowledge of a broad range of fundraising and charity sector activities. Knowledge of legal obligations for fundraising activities and all internal procedures and regulations and adherence to best practices, as defined by the organisation and Institute of Fundraising Code of Practice & Fundraising Regulator Proven track record of achieving and exceeding fundraising income targets at £500k+ level (or comparable scale). Experience in managing successful campaigns, both digitally and within the community. Strategic thinker with the ability to analyse data and manager performance pipelines. Be able to research, identify and build on opportunities for fundraising initiatives. Creative and innovative. REWARDS: You can look forward to excellent benefits including: A competitive salary of £42,000 - £45,000 per annum DOE 38 days annual leave (inclusive of bank holidays) (pro rata) Buy and sell up to 5 days annual leave. Health Cash Plan Access to our Employee Assistance Programme (EAP) Excellent training and support Group life assurance. Eye voucher scheme Free parking Company Pension Long Service and Staff Awards We also put a big focus on employee wellbeing and support. It matters to us that you feel at your best. Career development is a priority. We will ensure you get all the training and learning opportunities you need to achieve your goals. Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible. All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.
Senior Individual Giving Officer Job Advert Are you passionate about turning supporter generosity into sustained income that helps people with a learning disability live their lives to the full? Do you have experience running multi-channel fundraising campaigns and using data to improve performance? If so, we have a role for you to impact our growing Individual Giving programme. We are looking for a Senior Individual Giving Officer to join a Public Fundraising team. You will lead the planning and delivery of acquisition and retention campaigns across cash, lottery, regular giving, value exchange, raffle and payroll giving channels, working across face to face, direct mail, email, digital and telephone. You will work closely with colleagues in Legacy, Wills and Trusts, Community Fundraising and Challenge Events to deliver joined up supporter journeys that increase lifetime value and broaden audience reach. Reporting to the Senior Individual Giving Manager, you will play a key part in delivering the charity's 2030 strategy. This is a permanent, full time position. Flexible and hybrid working arrangements are offered, with a requirement to attend the London office for a minimum of two days per week. Occasional travel within the UK may also be required. What you will do Lead the end-to-end planning and execution of direct marketing campaigns, including campaign schedules, briefs, copywriting, data checks, print and postage processing, finance processing and stakeholder management. Manage campaign budgets, monitor KPIs and report on performance, delivering activity on time and to a high standard. Build and manage complex data selections and automated email journeys, supporting the roll out of the new CRM and using insight to improve targeting and results. Keep the supporter at the heart of the journey by creating authentic, compelling stories and personalised donor journeys that drive repeat giving, upsell and cross sell. Work collaboratively with internal teams and external suppliers to ensure campaigns are aligned and executed effectively. Analyse campaign performance, adopt a test and learn approach and make data driven recommendations for improvement. Ensure all fundraising activity complies with GDPR, the Fundraising Regulator Code of Practice and Gambling Commission regulations. Support invoice processing, monthly management accounting, quarterly reforecasting and annual budget setting processes. Champion equality, diversity and inclusion in campaigns and across the organisation. What you will bring Proven experience of planning and delivering multi-channel individual giving campaigns. Strong data and CRM skills, with experience of building selections and automated journeys. Excellent project management and stakeholder management skills, with attention to detail and the ability to manage competing deadlines. Strong copywriting and supporter communications skills, with a focus on storytelling and supporter care. Experience of monitoring and analysing campaign performance and using insight to improve results. Knowledge of fundraising compliance and best practice. A collaborative approach and commitment to equality, diversity and inclusion. Why join the team - You will be part of a friendly, inclusive, values-driven fundraising team working to improve the lives of people with a learning disability in the UK. Flexible working, generous holiday, a supportive learning culture and opportunities to develop your fundraising career. You will play a key role as the charity expands and improves the Individual Giving Program. The advert will close on 26 April with initial interviews held via Microsoft Teams shortly afterwards. We reserve the right to close the advert early if we receive a high volume of applications or once a suitable candidate has been identified. Benefits The charity offers an impressive range of benefits designed to support and reward employees to ensure that teams feel valued and appreciated. The benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings. About The Organisation The charity's vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. They're here to support people with a learning disability, their families and their carers. Fighting for a kinder, fairer and more inclusive society for people with a learning disability to live in. Everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging is for everyone, every day, everywhere. Everyone is expected to treat people well and make it an inclusive organisation. Every day we grow and learn. It's okay to make mistakes but we learn from them and make changes Everywhere people will feel respected, valued, and safe to be themselves. There are Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. Everyone is encouraged to apply and there are a variety of different contract types and working patterns on offer. They're not looking for specific experience. It is your personality and values that will make you a great colleague. You will have training and development to help you to succeed in the role you're applying for. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Apr 22, 2026
Full time
Senior Individual Giving Officer Job Advert Are you passionate about turning supporter generosity into sustained income that helps people with a learning disability live their lives to the full? Do you have experience running multi-channel fundraising campaigns and using data to improve performance? If so, we have a role for you to impact our growing Individual Giving programme. We are looking for a Senior Individual Giving Officer to join a Public Fundraising team. You will lead the planning and delivery of acquisition and retention campaigns across cash, lottery, regular giving, value exchange, raffle and payroll giving channels, working across face to face, direct mail, email, digital and telephone. You will work closely with colleagues in Legacy, Wills and Trusts, Community Fundraising and Challenge Events to deliver joined up supporter journeys that increase lifetime value and broaden audience reach. Reporting to the Senior Individual Giving Manager, you will play a key part in delivering the charity's 2030 strategy. This is a permanent, full time position. Flexible and hybrid working arrangements are offered, with a requirement to attend the London office for a minimum of two days per week. Occasional travel within the UK may also be required. What you will do Lead the end-to-end planning and execution of direct marketing campaigns, including campaign schedules, briefs, copywriting, data checks, print and postage processing, finance processing and stakeholder management. Manage campaign budgets, monitor KPIs and report on performance, delivering activity on time and to a high standard. Build and manage complex data selections and automated email journeys, supporting the roll out of the new CRM and using insight to improve targeting and results. Keep the supporter at the heart of the journey by creating authentic, compelling stories and personalised donor journeys that drive repeat giving, upsell and cross sell. Work collaboratively with internal teams and external suppliers to ensure campaigns are aligned and executed effectively. Analyse campaign performance, adopt a test and learn approach and make data driven recommendations for improvement. Ensure all fundraising activity complies with GDPR, the Fundraising Regulator Code of Practice and Gambling Commission regulations. Support invoice processing, monthly management accounting, quarterly reforecasting and annual budget setting processes. Champion equality, diversity and inclusion in campaigns and across the organisation. What you will bring Proven experience of planning and delivering multi-channel individual giving campaigns. Strong data and CRM skills, with experience of building selections and automated journeys. Excellent project management and stakeholder management skills, with attention to detail and the ability to manage competing deadlines. Strong copywriting and supporter communications skills, with a focus on storytelling and supporter care. Experience of monitoring and analysing campaign performance and using insight to improve results. Knowledge of fundraising compliance and best practice. A collaborative approach and commitment to equality, diversity and inclusion. Why join the team - You will be part of a friendly, inclusive, values-driven fundraising team working to improve the lives of people with a learning disability in the UK. Flexible working, generous holiday, a supportive learning culture and opportunities to develop your fundraising career. You will play a key role as the charity expands and improves the Individual Giving Program. The advert will close on 26 April with initial interviews held via Microsoft Teams shortly afterwards. We reserve the right to close the advert early if we receive a high volume of applications or once a suitable candidate has been identified. Benefits The charity offers an impressive range of benefits designed to support and reward employees to ensure that teams feel valued and appreciated. The benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings. About The Organisation The charity's vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. They're here to support people with a learning disability, their families and their carers. Fighting for a kinder, fairer and more inclusive society for people with a learning disability to live in. Everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging is for everyone, every day, everywhere. Everyone is expected to treat people well and make it an inclusive organisation. Every day we grow and learn. It's okay to make mistakes but we learn from them and make changes Everywhere people will feel respected, valued, and safe to be themselves. There are Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. Everyone is encouraged to apply and there are a variety of different contract types and working patterns on offer. They're not looking for specific experience. It is your personality and values that will make you a great colleague. You will have training and development to help you to succeed in the role you're applying for. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
The Talent Set are partnering with an ambitious health charity to recruit a Senior Legacy Manager at a pivotal period of investment & growth. With bold ambitions to double income over the next five years, legacy giving will play a critical role in delivering long-term, sustainable growth. The Senior Legacy Manager will lead the strategic development and delivery of a high-performing legacy programme, overseeing supporter acquisition, engagement and stewardship across the full legacy journey. Key duties include: Set and deliver the long-term strategy for legacy fundraising in line with organisational growth plans Lead and develop multi-channel legacy marketing campaigns and supporter journeys Drive acquisition, engagement and stewardship of legacy supporters to grow future income Manage budgets, forecasts and reporting, ensuring strong ROI and performance against targets Analyse market trends and performance data to identify new opportunities and optimise strategy Line manage and develop team members, fostering a high-performing and collaborative culture Work closely with internal teams (fundraising, marketing, data and supporter care) to deliver integrated campaigns Build strong relationships with senior stakeholders to embed legacy giving across the organisation Manage external agencies and suppliers to deliver high-quality activity About you Proven experience leading a successful legacy fundraising programme Strong track record of developing and delivering multi-channel marketing campaigns Experience managing budgets, forecasting and reporting on income performance Confident leader with experience managing and developing teams Strong analytical skills, with the ability to use data and insight to inform strategy Excellent stakeholder management and influencing skills Proactive, collaborative and comfortable working in a fast-paced environment Passionate about delivering long-term impact through legacy giving To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application. We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Apr 21, 2026
Full time
The Talent Set are partnering with an ambitious health charity to recruit a Senior Legacy Manager at a pivotal period of investment & growth. With bold ambitions to double income over the next five years, legacy giving will play a critical role in delivering long-term, sustainable growth. The Senior Legacy Manager will lead the strategic development and delivery of a high-performing legacy programme, overseeing supporter acquisition, engagement and stewardship across the full legacy journey. Key duties include: Set and deliver the long-term strategy for legacy fundraising in line with organisational growth plans Lead and develop multi-channel legacy marketing campaigns and supporter journeys Drive acquisition, engagement and stewardship of legacy supporters to grow future income Manage budgets, forecasts and reporting, ensuring strong ROI and performance against targets Analyse market trends and performance data to identify new opportunities and optimise strategy Line manage and develop team members, fostering a high-performing and collaborative culture Work closely with internal teams (fundraising, marketing, data and supporter care) to deliver integrated campaigns Build strong relationships with senior stakeholders to embed legacy giving across the organisation Manage external agencies and suppliers to deliver high-quality activity About you Proven experience leading a successful legacy fundraising programme Strong track record of developing and delivering multi-channel marketing campaigns Experience managing budgets, forecasting and reporting on income performance Confident leader with experience managing and developing teams Strong analytical skills, with the ability to use data and insight to inform strategy Excellent stakeholder management and influencing skills Proactive, collaborative and comfortable working in a fast-paced environment Passionate about delivering long-term impact through legacy giving To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application. We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Salary: £42,000-£47,000 (fixed) Location: London, hybrid working with a minimum of one day per week in the office Hours: Full-time, 35 hours per week Build the future of individual giving An international charity supporting people working at sea is seeking an Individual Giving Manager to lead a step-change in how individual fundraising is planned, delivered and grown. Individual giving is already generating around £450k per year, with clear ambition to increase this by £100k per year over the next two years. Appeals, digital income and event-driven donations are in place, but there is no single, coordinated strategy or supporter journey. This role exists to design and deliver that strategy. You will have the opportunity to build strong foundations, introduce clearer processes and automation, and bring coherence to supporter communications and stewardship. There are immediate opportunities for growth, alongside longer-term strategic development. What you will do Design and deliver a clear, ambitious individual giving strategy to grow income and improve supporter retention Lead multi-channel appeals and campaigns, including seasonal and end-of-financial-year activity Develop coordinated donor journeys across direct mail, digital, events and regular giving Improve segmentation, targeting and use of insight to increase engagement and return on investment Make effective use of CRM and email marketing systems to support growth and automation Oversee supporter care, ensuring timely, accurate and thoughtful responses to supporters Manage legacy and in-memoriam fundraising, strengthening and refining existing pipelines Work closely with marketing, data and finance colleagues to ensure strong infrastructure and reporting Build processes that enable the programme to scale sustainably over time About you You will bring: Significant experience in individual giving or direct marketing fundraising A strong track record of developing and delivering income-generating campaigns Strategic thinking combined with the ability to build practical systems and processes Confidence using data and insight to shape decisions and improve performance Excellent written communication skills and an understanding of supporter motivation A collaborative approach and empathy with a mission-driven organisation Why join You will be joining a collaborative and supportive team with a strong culture and clear ambition. This role offers genuine ownership, the chance to professionalise an important income stream, and the opportunity to make a meaningful difference to people working in some of the most challenging conditions in the world. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Apr 21, 2026
Full time
Salary: £42,000-£47,000 (fixed) Location: London, hybrid working with a minimum of one day per week in the office Hours: Full-time, 35 hours per week Build the future of individual giving An international charity supporting people working at sea is seeking an Individual Giving Manager to lead a step-change in how individual fundraising is planned, delivered and grown. Individual giving is already generating around £450k per year, with clear ambition to increase this by £100k per year over the next two years. Appeals, digital income and event-driven donations are in place, but there is no single, coordinated strategy or supporter journey. This role exists to design and deliver that strategy. You will have the opportunity to build strong foundations, introduce clearer processes and automation, and bring coherence to supporter communications and stewardship. There are immediate opportunities for growth, alongside longer-term strategic development. What you will do Design and deliver a clear, ambitious individual giving strategy to grow income and improve supporter retention Lead multi-channel appeals and campaigns, including seasonal and end-of-financial-year activity Develop coordinated donor journeys across direct mail, digital, events and regular giving Improve segmentation, targeting and use of insight to increase engagement and return on investment Make effective use of CRM and email marketing systems to support growth and automation Oversee supporter care, ensuring timely, accurate and thoughtful responses to supporters Manage legacy and in-memoriam fundraising, strengthening and refining existing pipelines Work closely with marketing, data and finance colleagues to ensure strong infrastructure and reporting Build processes that enable the programme to scale sustainably over time About you You will bring: Significant experience in individual giving or direct marketing fundraising A strong track record of developing and delivering income-generating campaigns Strategic thinking combined with the ability to build practical systems and processes Confidence using data and insight to shape decisions and improve performance Excellent written communication skills and an understanding of supporter motivation A collaborative approach and empathy with a mission-driven organisation Why join You will be joining a collaborative and supportive team with a strong culture and clear ambition. This role offers genuine ownership, the chance to professionalise an important income stream, and the opportunity to make a meaningful difference to people working in some of the most challenging conditions in the world. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Overview The Role: The Enterprise CSM is a unique blend of a technical expert and strategic relationship builder. You will drive adoption within a portfolio of Fortune 5000 accounts, moving beyond traditional BI to help customers deploy AI Agents and Embedded Analytics. You'll be as comfortable discussing API authentication with a developer as you are discussing ROI with a CDO. What You'll Do Account Strategy: Be part of a focused team managing multiple Fortune 5000 accounts, responsible for driving adoption, tying usage to business problems, and building expansion opportunities through passive selling. Champion Agentic AI: Partner with customers to move from dashboards to agents, helping them leverage ThoughtSpot Agents and LLM-based workflows to automate data insights. Architect & Advise: Guide technical stakeholders through the development lifecycle of building high-performance data apps using our APIs and SDKs, while ensuring their data stack (Snowflake/Databricks/BigQuery) is optimized for AI-driven search. Voice of the Customer: Act as the primary technical point of contact, communicating requirements and use cases in a way that is actionable for ThoughtSpot's Product, Engineering, and Marketing teams. Relationship Management: Foster robust relationships through proactive champion building, acting as the bridge between human business needs and complex data technicalities. Bridge Business and Technology: Translate customer business goals into technical requirements and, conversely, explain the business value of technical features to stakeholders. Technical Enablement: Run advanced workshops and live demos that showcase the "Art of the Possible" with AI, embedding, and agentic analytics. What Sets You Apart A Consultative Problem Solver: You have a knack for understanding complex business challenges and prescribing elegant technical solutions. Technically Curious: You have a deep passion for the data space and are constantly learning about new technologies like LLMs and Generative AI. Incredible Communicator: You can command a room of data architects and then pivot to explain a technical concept in simple terms to a business leader. Proactive & Eager to Help: You are a natural problem solver who enjoys diving in to help customers with their initial technical hurdles. Language Skills: Fluent in English and capable of speaking European languages (e.g., French, Spanish, German) in a business environment. What You Bring 5+ years in a customer-facing technical role (Technical CSM, Solutions Architect, or Sales Engineer) within the Data/SaaS space. Analytics & AI Depth: Strong knowledge of the modern data stack (Snowflake/BigQuery/Databricks) and an understanding of LLM-based applications or AI Agents. Developer Literacy: Proficiency in SQL and familiarity with JavaScript/TypeScript frameworks (React, Angular, or Vue) for supporting embedded use cases. Integration Knowledge: Comfort discussing REST APIs, webhooks, and security protocols like SAML/OIDC. The "Consultative Edge": Ability to translate complex technical "how-to" into strategic "why-it-matters" for executive stakeholders. Education: Master's/Bachelor's Degree preferred but not required. Mandatory and Required Skills for All ThoughtSpot Roles Spotters are expected to demonstrate AI literacy and workflow integration, including the ability to: Comfortably and confidently integrate artificial intelligence into daily workflows to increase productivity and quality. Hands-on experience leveraging AI tools (industry-leading LLMs) to increase productivity, automate routine tasks, and improve work quality. Describe experience using AI for research, content creation, and document summarization while maintaining ownership of judgment and final decisions. Write effective prompts to obtain accurate and creative results from AI tools. Spotters are expected to exemplify these key traits and AI Mindset: Curiosity in exploring new AI tools Adaptability to quickly learn and implement new, emerging AI technologies Critical thinking to know when to identify when AI should be used versus when human judgement is necessary This combination of curiosity, adaptability, and discernment defines the AI mindset and is required for every role at ThoughtSpot. AI Mindset for All Spotters At ThoughtSpot, we believe AI is a necessary and essential part of how we work. Every role, across every team, is expected to be fluent and comfortable with using AI to do their best work. All Spotters are expected to experiment with ThoughtSpot's AI tools and leading industry LLMs to streamline workflows, enhance output, and uncover new insights. Whether drafting content, analyzing data, or summarizing documents, AI is a daily partner. We value curiosity, openness to learning, and thoughtful application of AI to create real value. Training and resources are provided so every Spotter can confidently create with AI. Hybrid Work at ThoughtSpot This office-assigned role is available as a hybrid position, reporting to the office in the UK - London. Spotters assigned to an office are encouraged to experience the energy of their local office with an in-office expectation of 2-3 days per week. This approach balances the benefits of in-person collaboration and peer learning with the flexibility needed by individuals and teams. ThoughtSpot for All At ThoughtSpot, diverse teams build better products. Complex data problems need many perspectives, not just one. We welcome different backgrounds, identities, and experiences, and we work to create a place where everyone can be themselves and do their best work. If this role excites you and you believe you're a strong match, we encourage you to apply. What Makes ThoughtSpot a Great Place to Work? ThoughtSpot is the Agentic Analytics Platform that empowers every enterprise to transform insights into action, on a mission to make the world more fact driven. We hire people with unique identities, backgrounds, and perspectives; this balance-for-the-better philosophy is key to our success. When paired with our culture of Trust, Customer Obsession, Innovation and Intensity, ThoughtSpot cultivates a respectful culture that pushes norms to create world-class products. If you're excited by the opportunity to work with some of the brightest minds in the business and make your mark on a truly innovative company, we invite you to read more about our mission, and apply to the role that's right for you. About ThoughtSpot The world's most innovative companies turn to ThoughtSpot's AI-Powered Analytics to put data in the hands of everyone, from the C-suite to the frontline. With simple, natural language search and AI, anyone can ask questions, discover insights, and act with confidence. Unlike legacy tools that sacrifice performance for complexity, ThoughtSpot is intuitively designed for every business user while being built to handle the most complex, large-scale data, wherever it resides. This unique combination of speed and simplicity is why enterprise leaders trust ThoughtSpot to transform decision-making into a truly data-driven culture. At ThoughtSpot, we're a curious, data-driven bunch. We believe the world works better when everyone has access to facts. That's why we build products that make asking and answering data questions as natural as having a conversation.
Apr 21, 2026
Full time
Overview The Role: The Enterprise CSM is a unique blend of a technical expert and strategic relationship builder. You will drive adoption within a portfolio of Fortune 5000 accounts, moving beyond traditional BI to help customers deploy AI Agents and Embedded Analytics. You'll be as comfortable discussing API authentication with a developer as you are discussing ROI with a CDO. What You'll Do Account Strategy: Be part of a focused team managing multiple Fortune 5000 accounts, responsible for driving adoption, tying usage to business problems, and building expansion opportunities through passive selling. Champion Agentic AI: Partner with customers to move from dashboards to agents, helping them leverage ThoughtSpot Agents and LLM-based workflows to automate data insights. Architect & Advise: Guide technical stakeholders through the development lifecycle of building high-performance data apps using our APIs and SDKs, while ensuring their data stack (Snowflake/Databricks/BigQuery) is optimized for AI-driven search. Voice of the Customer: Act as the primary technical point of contact, communicating requirements and use cases in a way that is actionable for ThoughtSpot's Product, Engineering, and Marketing teams. Relationship Management: Foster robust relationships through proactive champion building, acting as the bridge between human business needs and complex data technicalities. Bridge Business and Technology: Translate customer business goals into technical requirements and, conversely, explain the business value of technical features to stakeholders. Technical Enablement: Run advanced workshops and live demos that showcase the "Art of the Possible" with AI, embedding, and agentic analytics. What Sets You Apart A Consultative Problem Solver: You have a knack for understanding complex business challenges and prescribing elegant technical solutions. Technically Curious: You have a deep passion for the data space and are constantly learning about new technologies like LLMs and Generative AI. Incredible Communicator: You can command a room of data architects and then pivot to explain a technical concept in simple terms to a business leader. Proactive & Eager to Help: You are a natural problem solver who enjoys diving in to help customers with their initial technical hurdles. Language Skills: Fluent in English and capable of speaking European languages (e.g., French, Spanish, German) in a business environment. What You Bring 5+ years in a customer-facing technical role (Technical CSM, Solutions Architect, or Sales Engineer) within the Data/SaaS space. Analytics & AI Depth: Strong knowledge of the modern data stack (Snowflake/BigQuery/Databricks) and an understanding of LLM-based applications or AI Agents. Developer Literacy: Proficiency in SQL and familiarity with JavaScript/TypeScript frameworks (React, Angular, or Vue) for supporting embedded use cases. Integration Knowledge: Comfort discussing REST APIs, webhooks, and security protocols like SAML/OIDC. The "Consultative Edge": Ability to translate complex technical "how-to" into strategic "why-it-matters" for executive stakeholders. Education: Master's/Bachelor's Degree preferred but not required. Mandatory and Required Skills for All ThoughtSpot Roles Spotters are expected to demonstrate AI literacy and workflow integration, including the ability to: Comfortably and confidently integrate artificial intelligence into daily workflows to increase productivity and quality. Hands-on experience leveraging AI tools (industry-leading LLMs) to increase productivity, automate routine tasks, and improve work quality. Describe experience using AI for research, content creation, and document summarization while maintaining ownership of judgment and final decisions. Write effective prompts to obtain accurate and creative results from AI tools. Spotters are expected to exemplify these key traits and AI Mindset: Curiosity in exploring new AI tools Adaptability to quickly learn and implement new, emerging AI technologies Critical thinking to know when to identify when AI should be used versus when human judgement is necessary This combination of curiosity, adaptability, and discernment defines the AI mindset and is required for every role at ThoughtSpot. AI Mindset for All Spotters At ThoughtSpot, we believe AI is a necessary and essential part of how we work. Every role, across every team, is expected to be fluent and comfortable with using AI to do their best work. All Spotters are expected to experiment with ThoughtSpot's AI tools and leading industry LLMs to streamline workflows, enhance output, and uncover new insights. Whether drafting content, analyzing data, or summarizing documents, AI is a daily partner. We value curiosity, openness to learning, and thoughtful application of AI to create real value. Training and resources are provided so every Spotter can confidently create with AI. Hybrid Work at ThoughtSpot This office-assigned role is available as a hybrid position, reporting to the office in the UK - London. Spotters assigned to an office are encouraged to experience the energy of their local office with an in-office expectation of 2-3 days per week. This approach balances the benefits of in-person collaboration and peer learning with the flexibility needed by individuals and teams. ThoughtSpot for All At ThoughtSpot, diverse teams build better products. Complex data problems need many perspectives, not just one. We welcome different backgrounds, identities, and experiences, and we work to create a place where everyone can be themselves and do their best work. If this role excites you and you believe you're a strong match, we encourage you to apply. What Makes ThoughtSpot a Great Place to Work? ThoughtSpot is the Agentic Analytics Platform that empowers every enterprise to transform insights into action, on a mission to make the world more fact driven. We hire people with unique identities, backgrounds, and perspectives; this balance-for-the-better philosophy is key to our success. When paired with our culture of Trust, Customer Obsession, Innovation and Intensity, ThoughtSpot cultivates a respectful culture that pushes norms to create world-class products. If you're excited by the opportunity to work with some of the brightest minds in the business and make your mark on a truly innovative company, we invite you to read more about our mission, and apply to the role that's right for you. About ThoughtSpot The world's most innovative companies turn to ThoughtSpot's AI-Powered Analytics to put data in the hands of everyone, from the C-suite to the frontline. With simple, natural language search and AI, anyone can ask questions, discover insights, and act with confidence. Unlike legacy tools that sacrifice performance for complexity, ThoughtSpot is intuitively designed for every business user while being built to handle the most complex, large-scale data, wherever it resides. This unique combination of speed and simplicity is why enterprise leaders trust ThoughtSpot to transform decision-making into a truly data-driven culture. At ThoughtSpot, we're a curious, data-driven bunch. We believe the world works better when everyone has access to facts. That's why we build products that make asking and answering data questions as natural as having a conversation.
Create compelling campaigns. Lead with clarity. Bring developments to life. As Marketing Manager, you'll take ownership of marketing strategy across new residential developments-from land acquisition through to launch and beyond. You'll craft bespoke campaigns, manage budgets, and coordinate everything from brand creation to site presentation, making sure every detail reflects Hill's quality and values. You'll work closely with colleagues in sales, communications, and project delivery, as well as external agencies and suppliers. If you're a confident marketer who thrives on pace, collaboration, and delivering results, this is a fantastic opportunity to make your mark. What you'll do: Lead the creation and delivery of sales and marketing strategy for each development Develop brand identity, campaign messaging and creative assets tailored to local audiences Manage delivery of brochures, signage, websites, hoardings, print and digital advertising Oversee show home and sales office setup-including fit-out, landscaping and signage Launch and manage campaigns to support sales targets across digital, PR and traditional channels Own and track marketing budgets, ensuring cost-effective delivery Maintain and update website and microsite content for accuracy and engagement Coordinate photography, videography and social content to showcase milestones Attend development meetings and contribute to planning and launch discussions Support and guide junior team members where applicable What we're looking for: Strong marketing experience, ideally in housebuilding or residential property Confident campaign planner with experience in brand development Knowledge of digital marketing, social media, and print production Skilled budget manager with attention to cost control Excellent written, visual and project management skills Comfortable working with internal teams and external suppliers Strong leadership, with a collaborative and proactive approach Able to manage multiple projects and hit deadlines with precision What you'll get: 26 days holiday Private healthcare and wellbeing platform Hill Incentive scheme and retail discounts Volunteering days and continuous learning opportunities A high-performing and supportive team culture competitive salary and package Why Hill? At Hill, we offer more than just a job - we offer the opportunity to make a real and lasting impact. Every person here contributes to delivering sustainable, high-quality homes and shaping vibrant communities across the UK. Our culture is underpinned by our values: Ambition - we set bold goals and support each other to exceed them Impact - we focus on delivering meaningful outcomes Agility - we move quickly, adapt confidently, and embrace change Collaboration - we work together to achieve more, sharing success along the way As a privately owned business, we're able to move with pace and purpose. We invest in people, support career growth, and empower individuals to lead from wherever they stand. Hard-working, driven people thrive here - and are recognised for what they deliver and how they deliver it. Join Hill and be part of a forward-thinking, values-led team. Together, we're not just building homes - we're building a lasting legacy. We are proud to be a Disability Confident Employer . We welcome applications from all backgrounds and can provide adjustments throughout the recruitment process.
Apr 21, 2026
Contractor
Create compelling campaigns. Lead with clarity. Bring developments to life. As Marketing Manager, you'll take ownership of marketing strategy across new residential developments-from land acquisition through to launch and beyond. You'll craft bespoke campaigns, manage budgets, and coordinate everything from brand creation to site presentation, making sure every detail reflects Hill's quality and values. You'll work closely with colleagues in sales, communications, and project delivery, as well as external agencies and suppliers. If you're a confident marketer who thrives on pace, collaboration, and delivering results, this is a fantastic opportunity to make your mark. What you'll do: Lead the creation and delivery of sales and marketing strategy for each development Develop brand identity, campaign messaging and creative assets tailored to local audiences Manage delivery of brochures, signage, websites, hoardings, print and digital advertising Oversee show home and sales office setup-including fit-out, landscaping and signage Launch and manage campaigns to support sales targets across digital, PR and traditional channels Own and track marketing budgets, ensuring cost-effective delivery Maintain and update website and microsite content for accuracy and engagement Coordinate photography, videography and social content to showcase milestones Attend development meetings and contribute to planning and launch discussions Support and guide junior team members where applicable What we're looking for: Strong marketing experience, ideally in housebuilding or residential property Confident campaign planner with experience in brand development Knowledge of digital marketing, social media, and print production Skilled budget manager with attention to cost control Excellent written, visual and project management skills Comfortable working with internal teams and external suppliers Strong leadership, with a collaborative and proactive approach Able to manage multiple projects and hit deadlines with precision What you'll get: 26 days holiday Private healthcare and wellbeing platform Hill Incentive scheme and retail discounts Volunteering days and continuous learning opportunities A high-performing and supportive team culture competitive salary and package Why Hill? At Hill, we offer more than just a job - we offer the opportunity to make a real and lasting impact. Every person here contributes to delivering sustainable, high-quality homes and shaping vibrant communities across the UK. Our culture is underpinned by our values: Ambition - we set bold goals and support each other to exceed them Impact - we focus on delivering meaningful outcomes Agility - we move quickly, adapt confidently, and embrace change Collaboration - we work together to achieve more, sharing success along the way As a privately owned business, we're able to move with pace and purpose. We invest in people, support career growth, and empower individuals to lead from wherever they stand. Hard-working, driven people thrive here - and are recognised for what they deliver and how they deliver it. Join Hill and be part of a forward-thinking, values-led team. Together, we're not just building homes - we're building a lasting legacy. We are proud to be a Disability Confident Employer . We welcome applications from all backgrounds and can provide adjustments throughout the recruitment process.
Salary: £35,000 - £40,000 Contract: 12 month fixed-term contract (maternity cover) Location: Remote Closing date: 4 th May Benefits: 26 days annual leave (rising with service) & option to buy more, generous pension contributions (matched 4% or 6%), enhanced family leave, employee discounts, health cash plan, and more We have a very exciting opportunity for a Legacy Marketing Manager to join a national children s charity on a 12month maternity cover. Reporting to the Senior Individual Giving Manager, this role offers the chance to lead a high-value legacy and in-memory fundraising programme during an important period of continuity and development. As part of this exciting role, you will be responsible for managing the delivery of the legacy and in-memory marketing programme, ensuring strong supporter engagement and long-term income growth. You will lead on campaign planning and implementation across multiple channels including direct mail, telemarketing, digital and free will products, while overseeing budgets, monitoring performance and managing financial and reputational risk. To be successful as the Legacy Marketing Manager you will need: Substantial experience in Legacy Marketing, with a strong understanding of direct marketing and a proven track record of delivering successful campaigns Experience of planning, managing and evaluating multi-channel fundraising activity, including responsibility for budgets and KPIs Strong stakeholder and agency management skills, with a sound understanding of fundraising compliance, regulation and data protection If you would like to discuss this role with us please email your CV to or contact us and quote the reference 2950JP. Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency. If enough applications are received the charity reserve the right to end the application period sooner.
Apr 21, 2026
Full time
Salary: £35,000 - £40,000 Contract: 12 month fixed-term contract (maternity cover) Location: Remote Closing date: 4 th May Benefits: 26 days annual leave (rising with service) & option to buy more, generous pension contributions (matched 4% or 6%), enhanced family leave, employee discounts, health cash plan, and more We have a very exciting opportunity for a Legacy Marketing Manager to join a national children s charity on a 12month maternity cover. Reporting to the Senior Individual Giving Manager, this role offers the chance to lead a high-value legacy and in-memory fundraising programme during an important period of continuity and development. As part of this exciting role, you will be responsible for managing the delivery of the legacy and in-memory marketing programme, ensuring strong supporter engagement and long-term income growth. You will lead on campaign planning and implementation across multiple channels including direct mail, telemarketing, digital and free will products, while overseeing budgets, monitoring performance and managing financial and reputational risk. To be successful as the Legacy Marketing Manager you will need: Substantial experience in Legacy Marketing, with a strong understanding of direct marketing and a proven track record of delivering successful campaigns Experience of planning, managing and evaluating multi-channel fundraising activity, including responsibility for budgets and KPIs Strong stakeholder and agency management skills, with a sound understanding of fundraising compliance, regulation and data protection If you would like to discuss this role with us please email your CV to or contact us and quote the reference 2950JP. Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency. If enough applications are received the charity reserve the right to end the application period sooner.
Our Organisation Womankind Worldwide is a global women's rights organisation working in partnership with women's rights movements and organisations to transform the lives of women and girls. We strengthen and support women's movements in our focus countries in Africa and Asia, and take collective action at regional and global levels, to ensure women's voices are heard, their rights are realised, and their lives are free from violence. Currently, Womankind has staff based in Kenya and the UK. This position can be co located in Kenya or the UK. You must have the right to work in either Kenya or the UK to apply for this role, in line with the laws and regulations of these countries. Role Purpose The Fundraising & Marketing team's purpose is to advocate for and raise flexible and unrestricted funding to enable Womankind to deliver it's 2030 organisational strategy. The Individual Giving Manager will lead and deliver strategic planning and management of all individual giving, community fundraising and legacy income. The role is responsible for growing and sustaining Womankind's individual donor base to increase flexible, unrestricted funding, using digital and traditional channels and other innovative approaches. Areas of responsibilities Strategy & planning - Lead Womankind's individual giving strategy including individual giving, legacy giving and community fundraising, across digital and offline channels, driving supporter engagement and long term giving in line with Womankind's brand and strategy. Budgeting and analysis - Manage and forecast the individual giving budget, monitor performance, and use donor and campaign data to optimise income and inform strategic decision making. Campaign and appeal delivery - Supported by the Fundraising and Marketing Officer, and Fundraising and Database officer, and working closely with the Communications Manager and Communications Officer, write, produce and deliver a programme of offline and online donor recruitment and retention campaigns. Data and compliance - Oversee fundraising data and financial reporting - supported by the FDO, ensuring accurate records, timely reconciliation, and full compliance with best practice and legislation, including GDPR. People management and leadership - Provide effective line management to the Fundraising & Database Officer and Fundraising & Marketing Officer, including regular 1 to 1s, annual appraisals, and support for professional development in line with Womankind's policies. Key relationships and collaboration Internally : line manage the Fundraising & Database Officer and the Fundraising & Marketing Officer, work closely with the wider Fundraising, Communications and Finance and Resources teams, and consult with the Feminist Grantmaking and Partnerships and Policy and Advocacy teams. Externally: External fundraising agencies/consultants Person Specification Essential Experience Proven experience in managing digital fundraising programmes, with a track record of achieving income targets and driving growth Demonstrable experience of direct marketing (both donor development and donor acquisition campaigns) and demonstrable understanding of database marketing principles Experience of writing engaging and inspiring copy for a range of media with outstanding written communication skills with consistent attention to detail Proven ability to prepare, maintain and report on annual income and expenditure budgets. This should include routine use of spreadsheet packages Experience of using Beacon or an equivalent fundraising database to a high level, to carry out campaign analysis and to prepare management information Experience of staff or volunteer management Proven experience of managing external suppliers Extensive experience of fundraising from a UK individual giving audience Essential Travel requirements The role requires a willingness for occasional overseas travel. This may involve an overnight stay. Desirable Experience of managing legacy marketing and community fundraising Knowledge and Skills Knowledge of the UK regulatory environment for fundraising from individuals including data protection, Gift Aid and Fundraising Codes of Practice and regulation Self motivated with good organisational skills and the ability to prioritise, work to deadlines and work on own initiative Ability to work proactively as part of a team and collaboratively across teams A credible, confident self starter with a collaborative working style and ability to work effectively as part of a team. Understanding of and commitment to working in line with Womankind's feminist, anti racist stance. Values and Behaviours The ideal candidate must be committed to the mission, vision, values and aims of Womankind Worldwide as it works towards a feminist workplace which is fit for the future and supports our staff equitably across our locations. All posts are expected to contribute towards developing a supportive working environment, to demonstrate a commitment to inclusion, professionalism and respect, transparency and accountability and to uphold quality standards as outlined in policies and procedures, and in compliance with Womankind Worldwide's Equal Opportunities Policy. Application timelines Closing date for applications is the 23rd April 2026, we may close for applications early depending on the number of applicants. Interviews will take place the week commencing 4th May 2026.
Apr 21, 2026
Full time
Our Organisation Womankind Worldwide is a global women's rights organisation working in partnership with women's rights movements and organisations to transform the lives of women and girls. We strengthen and support women's movements in our focus countries in Africa and Asia, and take collective action at regional and global levels, to ensure women's voices are heard, their rights are realised, and their lives are free from violence. Currently, Womankind has staff based in Kenya and the UK. This position can be co located in Kenya or the UK. You must have the right to work in either Kenya or the UK to apply for this role, in line with the laws and regulations of these countries. Role Purpose The Fundraising & Marketing team's purpose is to advocate for and raise flexible and unrestricted funding to enable Womankind to deliver it's 2030 organisational strategy. The Individual Giving Manager will lead and deliver strategic planning and management of all individual giving, community fundraising and legacy income. The role is responsible for growing and sustaining Womankind's individual donor base to increase flexible, unrestricted funding, using digital and traditional channels and other innovative approaches. Areas of responsibilities Strategy & planning - Lead Womankind's individual giving strategy including individual giving, legacy giving and community fundraising, across digital and offline channels, driving supporter engagement and long term giving in line with Womankind's brand and strategy. Budgeting and analysis - Manage and forecast the individual giving budget, monitor performance, and use donor and campaign data to optimise income and inform strategic decision making. Campaign and appeal delivery - Supported by the Fundraising and Marketing Officer, and Fundraising and Database officer, and working closely with the Communications Manager and Communications Officer, write, produce and deliver a programme of offline and online donor recruitment and retention campaigns. Data and compliance - Oversee fundraising data and financial reporting - supported by the FDO, ensuring accurate records, timely reconciliation, and full compliance with best practice and legislation, including GDPR. People management and leadership - Provide effective line management to the Fundraising & Database Officer and Fundraising & Marketing Officer, including regular 1 to 1s, annual appraisals, and support for professional development in line with Womankind's policies. Key relationships and collaboration Internally : line manage the Fundraising & Database Officer and the Fundraising & Marketing Officer, work closely with the wider Fundraising, Communications and Finance and Resources teams, and consult with the Feminist Grantmaking and Partnerships and Policy and Advocacy teams. Externally: External fundraising agencies/consultants Person Specification Essential Experience Proven experience in managing digital fundraising programmes, with a track record of achieving income targets and driving growth Demonstrable experience of direct marketing (both donor development and donor acquisition campaigns) and demonstrable understanding of database marketing principles Experience of writing engaging and inspiring copy for a range of media with outstanding written communication skills with consistent attention to detail Proven ability to prepare, maintain and report on annual income and expenditure budgets. This should include routine use of spreadsheet packages Experience of using Beacon or an equivalent fundraising database to a high level, to carry out campaign analysis and to prepare management information Experience of staff or volunteer management Proven experience of managing external suppliers Extensive experience of fundraising from a UK individual giving audience Essential Travel requirements The role requires a willingness for occasional overseas travel. This may involve an overnight stay. Desirable Experience of managing legacy marketing and community fundraising Knowledge and Skills Knowledge of the UK regulatory environment for fundraising from individuals including data protection, Gift Aid and Fundraising Codes of Practice and regulation Self motivated with good organisational skills and the ability to prioritise, work to deadlines and work on own initiative Ability to work proactively as part of a team and collaboratively across teams A credible, confident self starter with a collaborative working style and ability to work effectively as part of a team. Understanding of and commitment to working in line with Womankind's feminist, anti racist stance. Values and Behaviours The ideal candidate must be committed to the mission, vision, values and aims of Womankind Worldwide as it works towards a feminist workplace which is fit for the future and supports our staff equitably across our locations. All posts are expected to contribute towards developing a supportive working environment, to demonstrate a commitment to inclusion, professionalism and respect, transparency and accountability and to uphold quality standards as outlined in policies and procedures, and in compliance with Womankind Worldwide's Equal Opportunities Policy. Application timelines Closing date for applications is the 23rd April 2026, we may close for applications early depending on the number of applicants. Interviews will take place the week commencing 4th May 2026.
Somerset Community Foundation
Shepton Mallet, Somerset
We re looking for someone passionate about delivering an outstanding donor experience that will ensure our supporters feel engaged, inspired and motivated to give through SCF to build stronger communities in Somerset. We need someone who can confidently create and deliver fundraising strategies for growth, using data and insight to inform and evaluate their success. You ll be methodical and analytical, confident balancing multiple workstreams and have superb attention to detail. And you ll be a great communicator, able to effortlessly write clear and compelling copy that s tailored to our audiences. It s an exciting time to join the Philanthropy and Marketing Team at SCF. After investing in our Philanthropy and Marketing capacity, we ve grown fundraising income by 60% and added almost £10 million to SCF s endowment since 2021. We recently launched our new 10-year strategy with ambitious plans to grow our endowment to £35 million by 2035 to significantly increase the funding we can provide our communities for generations to come. This role will be key to our growth. RESPONSIBILITIES Lead the development and delivery of our individual giving programme and strategy, including leading on the delivery of SCF s annual Surviving Winter Appeal, reviewing our existing donor base and offer, refreshing and embedding stronger donor journeys, and undertaking research and data analysis to explore new supporter audiences Lead the planning and delivery of a high-quality stewardship events and engagement programme, including our Annual Celebration, below the radar fundholder events, learning and networking events for our professional advisor partners, and donor visits to charities in collaboration with the Philanthropy and Marketing Director, Senior Philanthropy Manager, and wider team Support the coordination and delivery of SCF s legacy fundraising programme, working closely with the Philanthropy and Marketing Director and Senior Marketing Manager to deliver our new legacy fundraising strategy Support the delivery of our Collective Giving Funds and annual Fundholder Impact Reports Make best use of Salesforce to support effective donor management and reporting and maintaining high-quality data ABOUT YOU You may: have experience in delivering fundraising appeals be confident in creating and delivering donor stewardship plans and/or donor journeys have experience working with Marketing/Communications colleagues to create compelling content to support income generation and stewardship You will: have a proven track record of fundraising across multiple income streams, including individual giving, mid-level/major donors and/or legacies have strong event planning and management skills and experience of delivering high quality events for donors or clients have strong project management skills and experience of managing multiple workstreams in one role have excellent copywriting skills and the ability to tailor communications to a variety of audiences have experience of using a CRM system such as Salesforce or similar to manage data and monitor performance using reports have an understanding of the vital role that small, local charities play in our communities and a commitment to tackling inequality in Somerset a clean UK driving license and access to a car We operate a flexible working policy, including voluntary working from home arrangements. This role will be formally based at Yeoman House, Bath and West Showground, Shepton Mallet BA4 6QN and will typically be expected to work from our Shepton Mallet office at least 1 day per week.
Apr 21, 2026
Full time
We re looking for someone passionate about delivering an outstanding donor experience that will ensure our supporters feel engaged, inspired and motivated to give through SCF to build stronger communities in Somerset. We need someone who can confidently create and deliver fundraising strategies for growth, using data and insight to inform and evaluate their success. You ll be methodical and analytical, confident balancing multiple workstreams and have superb attention to detail. And you ll be a great communicator, able to effortlessly write clear and compelling copy that s tailored to our audiences. It s an exciting time to join the Philanthropy and Marketing Team at SCF. After investing in our Philanthropy and Marketing capacity, we ve grown fundraising income by 60% and added almost £10 million to SCF s endowment since 2021. We recently launched our new 10-year strategy with ambitious plans to grow our endowment to £35 million by 2035 to significantly increase the funding we can provide our communities for generations to come. This role will be key to our growth. RESPONSIBILITIES Lead the development and delivery of our individual giving programme and strategy, including leading on the delivery of SCF s annual Surviving Winter Appeal, reviewing our existing donor base and offer, refreshing and embedding stronger donor journeys, and undertaking research and data analysis to explore new supporter audiences Lead the planning and delivery of a high-quality stewardship events and engagement programme, including our Annual Celebration, below the radar fundholder events, learning and networking events for our professional advisor partners, and donor visits to charities in collaboration with the Philanthropy and Marketing Director, Senior Philanthropy Manager, and wider team Support the coordination and delivery of SCF s legacy fundraising programme, working closely with the Philanthropy and Marketing Director and Senior Marketing Manager to deliver our new legacy fundraising strategy Support the delivery of our Collective Giving Funds and annual Fundholder Impact Reports Make best use of Salesforce to support effective donor management and reporting and maintaining high-quality data ABOUT YOU You may: have experience in delivering fundraising appeals be confident in creating and delivering donor stewardship plans and/or donor journeys have experience working with Marketing/Communications colleagues to create compelling content to support income generation and stewardship You will: have a proven track record of fundraising across multiple income streams, including individual giving, mid-level/major donors and/or legacies have strong event planning and management skills and experience of delivering high quality events for donors or clients have strong project management skills and experience of managing multiple workstreams in one role have excellent copywriting skills and the ability to tailor communications to a variety of audiences have experience of using a CRM system such as Salesforce or similar to manage data and monitor performance using reports have an understanding of the vital role that small, local charities play in our communities and a commitment to tackling inequality in Somerset a clean UK driving license and access to a car We operate a flexible working policy, including voluntary working from home arrangements. This role will be formally based at Yeoman House, Bath and West Showground, Shepton Mallet BA4 6QN and will typically be expected to work from our Shepton Mallet office at least 1 day per week.
Job Overview The Mission to Seafarers seeks an Individual Giving Manager to develop and execute our Individual Giving strategy, growing individual income to meet fundraising objectives and growth targets. Responsibilities Working closely with the Director of Development, you'll develop and execute an ambitious and sustainable Individual Giving strategy to increase donations from existing donors and expand our donor base. You'll lead end to end delivery of multi channel fundraising campaigns across digital, direct marketing, events and face to face channels, creating compelling fundraising copy and building targeted donor communications. You'll manage the legacy pipeline and In Memoriam fundraising, initiate a Legacy Marketing campaign, identify and manage high value donors, and manage relationships with external creative, digital marketing, and direct marketing agencies. You'll use data and insights to inform targeting, segmentation, and campaign development, monitor and report on KPIs, and collaborate with internal teams to build seamless supporter journeys. Qualifications This role requires an excellent track record in individual giving, direct marketing or a related fundraising role, with proven experience of building and executing a successful Individual Giving strategy and managing multi channel campaigns to meet ambitious income targets. Strong experience of CRM databases, digital fundraising platforms, and analytics tools is essential, along with excellent written and verbal communication skills and the ability to craft compelling fundraising copy. Experience of legacy administration is a distinct advantage. Applicants must have the right to live and work permanently in the UK. How to Apply Send your CV and a statement of no more than 500 words outlining your suitability for this position to . Include the 500 word supporting statement as part of the application. Application Deadline Thursday 23 April 2026 at noon. First round interviews will take place online on Tuesday 5th or Wednesday 6th May 2026. Second round interviews will be held in person in London on Monday 11th or Tuesday 12th May 2026.
Apr 21, 2026
Full time
Job Overview The Mission to Seafarers seeks an Individual Giving Manager to develop and execute our Individual Giving strategy, growing individual income to meet fundraising objectives and growth targets. Responsibilities Working closely with the Director of Development, you'll develop and execute an ambitious and sustainable Individual Giving strategy to increase donations from existing donors and expand our donor base. You'll lead end to end delivery of multi channel fundraising campaigns across digital, direct marketing, events and face to face channels, creating compelling fundraising copy and building targeted donor communications. You'll manage the legacy pipeline and In Memoriam fundraising, initiate a Legacy Marketing campaign, identify and manage high value donors, and manage relationships with external creative, digital marketing, and direct marketing agencies. You'll use data and insights to inform targeting, segmentation, and campaign development, monitor and report on KPIs, and collaborate with internal teams to build seamless supporter journeys. Qualifications This role requires an excellent track record in individual giving, direct marketing or a related fundraising role, with proven experience of building and executing a successful Individual Giving strategy and managing multi channel campaigns to meet ambitious income targets. Strong experience of CRM databases, digital fundraising platforms, and analytics tools is essential, along with excellent written and verbal communication skills and the ability to craft compelling fundraising copy. Experience of legacy administration is a distinct advantage. Applicants must have the right to live and work permanently in the UK. How to Apply Send your CV and a statement of no more than 500 words outlining your suitability for this position to . Include the 500 word supporting statement as part of the application. Application Deadline Thursday 23 April 2026 at noon. First round interviews will take place online on Tuesday 5th or Wednesday 6th May 2026. Second round interviews will be held in person in London on Monday 11th or Tuesday 12th May 2026.
At Sanity.io we're building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency. Companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew are using Sanity to power and automate their content operations. We're looking for a Technical Product Marketer to connect our product's capabilities to the needs of developers and IT leaders. You'll craft messaging that resonates with technical audiences, empowering developers to see Sanity as their go-to solution and equipping them to champion its value within their organizations. If you're passionate about technology, love creating impactful content, and thrive at the intersection of technical complexity and customer empathy, we'd love to hear from you. What you would do Serve as the bridge between product capabilities and customer needs: Articulate how Sanity solves real-world problems better than alternatives, ensuring our messaging connects deeply with developers and IT leaders. Create clear messaging and materials for Developers, Product Owners and Technical leads: Help technical decision-makers to understand "Why Sanity is for them" by producing targeted resources. Equip developers with the tools to articulate Sanity's value. Create compelling content: Write blog posts, case studies, landing pages, host webinars, record videos, and other artifacts that showcase Sanity's value and impact to our core ICP audience. Translate technical features into value-driven messaging: Work closely with Product Managers and Engineers to understand Sanity's capabilities and explain them in a way that's accessible and impactful. Engage with our developer community and customers: Listen to their challenges, uncover opportunities, and identify key differentiators. Translate these insights into actionable messaging and content that accelerates adoption and highlights Sanity's unique value. About you Someone with a unique blend of technology and business expertise, who understands technical concepts deeply and can effectively communicate benefits and value to a wider business audience. Five years experience in a technical or developer-focused role: This could include pre-sales, engineering, Technical Product Marketing, Product Marketing or Product Management (for a developer-first company). Passion for content creation: Enjoys crafting blogs, demos, and other resources that inspire and inform. Knowledge of the Content Management industry: Ideally, experience with headless CMS solutions or adjacent technologies. Understanding of modern Front-end development: Familiarity with building modern digital experiences using frameworks like React, Next.js, and Vue.js, leveraging headless CMS architectures and API integrations for scalable and performant solutions. Strong technical communication skills: Ability to translate complex technical features into clear, value-driven messaging that resonates with developers and IT leaders. Collaborative and curious mindset: A natural communicator who enjoys talking to customers and internal teams, eager to learn about challenges and uncover opportunities. Customer empathy and problem-solving skills: Keen ability to understand technical problems and articulate how Sanity provides solutions. If you love connecting technical solutions to real-world problems and creating content that empowers customers, we'd love to hear from you. Apply today to help us build the future of content with Sanity.io! What we can offer A highly-skilled, inspiring, and supportive team Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth A global, multi-culturally diverse group of colleagues and customers Comprehensive health plans and perks A healthy work-life balance that accommodates individual and family needs Competitive stock options program and location-based salary Who we are Sanity.io is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data so that it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business. Sanity recently raised a $85m Series C led by GP Bullhound and is also backed by leading investors like ICONIQ Growth, Threshold Ventures, Heavybit and Shopify, as well as founders of companies like Vercel, WPEngine, Twitter, Mux, Netlify and Heroku. This funding round has put Sanity in a strong position for accelerated growth in the coming years. You can only build a great company with a great culture. Sanity is a 200+ person company with highly committed and ambitious people. We are pioneers, we exist for our customers, we are hel ved, and we love type two fun! Read more about our values here! Sanity.io pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, or gender identity.
Apr 21, 2026
Full time
At Sanity.io we're building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency. Companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew are using Sanity to power and automate their content operations. We're looking for a Technical Product Marketer to connect our product's capabilities to the needs of developers and IT leaders. You'll craft messaging that resonates with technical audiences, empowering developers to see Sanity as their go-to solution and equipping them to champion its value within their organizations. If you're passionate about technology, love creating impactful content, and thrive at the intersection of technical complexity and customer empathy, we'd love to hear from you. What you would do Serve as the bridge between product capabilities and customer needs: Articulate how Sanity solves real-world problems better than alternatives, ensuring our messaging connects deeply with developers and IT leaders. Create clear messaging and materials for Developers, Product Owners and Technical leads: Help technical decision-makers to understand "Why Sanity is for them" by producing targeted resources. Equip developers with the tools to articulate Sanity's value. Create compelling content: Write blog posts, case studies, landing pages, host webinars, record videos, and other artifacts that showcase Sanity's value and impact to our core ICP audience. Translate technical features into value-driven messaging: Work closely with Product Managers and Engineers to understand Sanity's capabilities and explain them in a way that's accessible and impactful. Engage with our developer community and customers: Listen to their challenges, uncover opportunities, and identify key differentiators. Translate these insights into actionable messaging and content that accelerates adoption and highlights Sanity's unique value. About you Someone with a unique blend of technology and business expertise, who understands technical concepts deeply and can effectively communicate benefits and value to a wider business audience. Five years experience in a technical or developer-focused role: This could include pre-sales, engineering, Technical Product Marketing, Product Marketing or Product Management (for a developer-first company). Passion for content creation: Enjoys crafting blogs, demos, and other resources that inspire and inform. Knowledge of the Content Management industry: Ideally, experience with headless CMS solutions or adjacent technologies. Understanding of modern Front-end development: Familiarity with building modern digital experiences using frameworks like React, Next.js, and Vue.js, leveraging headless CMS architectures and API integrations for scalable and performant solutions. Strong technical communication skills: Ability to translate complex technical features into clear, value-driven messaging that resonates with developers and IT leaders. Collaborative and curious mindset: A natural communicator who enjoys talking to customers and internal teams, eager to learn about challenges and uncover opportunities. Customer empathy and problem-solving skills: Keen ability to understand technical problems and articulate how Sanity provides solutions. If you love connecting technical solutions to real-world problems and creating content that empowers customers, we'd love to hear from you. Apply today to help us build the future of content with Sanity.io! What we can offer A highly-skilled, inspiring, and supportive team Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth A global, multi-culturally diverse group of colleagues and customers Comprehensive health plans and perks A healthy work-life balance that accommodates individual and family needs Competitive stock options program and location-based salary Who we are Sanity.io is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data so that it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business. Sanity recently raised a $85m Series C led by GP Bullhound and is also backed by leading investors like ICONIQ Growth, Threshold Ventures, Heavybit and Shopify, as well as founders of companies like Vercel, WPEngine, Twitter, Mux, Netlify and Heroku. This funding round has put Sanity in a strong position for accelerated growth in the coming years. You can only build a great company with a great culture. Sanity is a 200+ person company with highly committed and ambitious people. We are pioneers, we exist for our customers, we are hel ved, and we love type two fun! Read more about our values here! Sanity.io pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, or gender identity.
Customer Success Manager (Fixed Term Contract) Department: Product Employment Type: Fixed Term Contract Location: UK- London Description Discover OneOcean: OneOcean is a unified brand born from the integration of OneOcean and Ocean Technologies Group. Owned by Lloyd's Register, an organisation with more than 260 years of trust, integrity and leadership at sea, OneOcean combines the agility and ambition of a fast moving innovator with the strength and stability of one of the world's most trusted maritime institutions. At the heart of OneOcean is a portfolio unlike any other in maritime. A comprehensive, integrated portfolio built on years of expertise, trusted by thousands of maritime professionals around the world. Our Mission: Our mission is clear. In the race to zero emissions, our research, advisory and technical expertise and industry firsts are supporting a safe, sustainable maritime energy transition. Today we are a leading provider of classification and compliance services to the marine and offshore industries, helping our clients design, construct and operate their assets to accepted levels of safety and environmental compliance. Why Join OneOcean Crew? Legacy & Innovation: We were created more than 260 years ago as the world's first marine classification society to improve and set standards for the safety of ships. Global Impact: Our digital solutions are relied upon by more than 30,000 vessels, following the acquisition of OneOcean in 2022 and Ocean Technologies Group in 2024. Product Offering: Covering five proven product areas - learning, fleet operations, compliance, voyage planning and performance management - supporting its customers from ship to shore, from training and people operations, to voyage compliance and optimisation. Navigating the position: Customer Success Manager The Customer Success Manager (CSM) is responsible for ensuring customer satisfaction, retention, and expansion. Acting as a trusted advisor, the CSM will drive adoption, maximize customer value, and proactively manage the customer lifecycle to foster long term partnerships. Key Responsibilities Customer Onboarding & Implementation Lead customer onboarding by ensuring a smooth transition post sale. Oversee solution integration, deployment, and user training to maximize adoption. Collaborate with internal teams to score deployment success and customer acceptance. Customer Relationship Management & Value Delivery Work closely with customers to understand KPIs, business impacts, and ROI expectations. Develop and execute customer success plans tailored to their goals. Conduct regular check ins, QBRs, and performance reviews to ensure alignment. Measure and analyze customer impact, adoption, and satisfaction. Retention & Growth Drive adoption strategies to maximize the value customers receive. Lead renewal discussions and negotiations to ensure continued business. Identify expansion opportunities (cross sell, upsell) and collaborate with Sales. Support CPI (Customer Performance Index) presentations and negotiations. Issue Resolution & Advocacy Act as the primary escalation point for customer issues and concerns. Coordinate with Support, Professional Services, and Sales to resolve challenges. Gather customer insights to influence product roadmap and service improvements. Success Metrics Customer retention & renewal rates. Increase in adoption & customer satisfaction (NPS, CSAT, etc.). Revenue expansion through upsells and cross sells. Reduction in customer escalations and churn. Skills, Knowledge and Expertise Bachelor's degree in business, Marketing, Communications, or a related field A relevant certification in Customer Success or Account Management is a plus 3-5 years of experience in a customer success, account management, or client facing role within a technology or SaaS environment Demonstrated experience in managing large or complex customer accounts with a focus on relationship management and customer satisfaction Excellent communication and interpersonal skills, with the ability to build rapport and trust with both internal teams and customers Strong problem solving skills, with the ability to navigate complex situations and find solutions that benefit both the customer and the company Experience using CRM systems (Salesforce, HubSpot, etc.) and customer success tools (e.g., Gainsight, ChurnZero) A data driven approach to monitoring customer health and success metrics Strong attention to detail, organizational skills, and the ability to manage multiple accounts simultaneously Ability to work independently and collaboratively in a fast paced environment Passion for customer success and a proactive mindset to deliver exceptional service.
Apr 20, 2026
Full time
Customer Success Manager (Fixed Term Contract) Department: Product Employment Type: Fixed Term Contract Location: UK- London Description Discover OneOcean: OneOcean is a unified brand born from the integration of OneOcean and Ocean Technologies Group. Owned by Lloyd's Register, an organisation with more than 260 years of trust, integrity and leadership at sea, OneOcean combines the agility and ambition of a fast moving innovator with the strength and stability of one of the world's most trusted maritime institutions. At the heart of OneOcean is a portfolio unlike any other in maritime. A comprehensive, integrated portfolio built on years of expertise, trusted by thousands of maritime professionals around the world. Our Mission: Our mission is clear. In the race to zero emissions, our research, advisory and technical expertise and industry firsts are supporting a safe, sustainable maritime energy transition. Today we are a leading provider of classification and compliance services to the marine and offshore industries, helping our clients design, construct and operate their assets to accepted levels of safety and environmental compliance. Why Join OneOcean Crew? Legacy & Innovation: We were created more than 260 years ago as the world's first marine classification society to improve and set standards for the safety of ships. Global Impact: Our digital solutions are relied upon by more than 30,000 vessels, following the acquisition of OneOcean in 2022 and Ocean Technologies Group in 2024. Product Offering: Covering five proven product areas - learning, fleet operations, compliance, voyage planning and performance management - supporting its customers from ship to shore, from training and people operations, to voyage compliance and optimisation. Navigating the position: Customer Success Manager The Customer Success Manager (CSM) is responsible for ensuring customer satisfaction, retention, and expansion. Acting as a trusted advisor, the CSM will drive adoption, maximize customer value, and proactively manage the customer lifecycle to foster long term partnerships. Key Responsibilities Customer Onboarding & Implementation Lead customer onboarding by ensuring a smooth transition post sale. Oversee solution integration, deployment, and user training to maximize adoption. Collaborate with internal teams to score deployment success and customer acceptance. Customer Relationship Management & Value Delivery Work closely with customers to understand KPIs, business impacts, and ROI expectations. Develop and execute customer success plans tailored to their goals. Conduct regular check ins, QBRs, and performance reviews to ensure alignment. Measure and analyze customer impact, adoption, and satisfaction. Retention & Growth Drive adoption strategies to maximize the value customers receive. Lead renewal discussions and negotiations to ensure continued business. Identify expansion opportunities (cross sell, upsell) and collaborate with Sales. Support CPI (Customer Performance Index) presentations and negotiations. Issue Resolution & Advocacy Act as the primary escalation point for customer issues and concerns. Coordinate with Support, Professional Services, and Sales to resolve challenges. Gather customer insights to influence product roadmap and service improvements. Success Metrics Customer retention & renewal rates. Increase in adoption & customer satisfaction (NPS, CSAT, etc.). Revenue expansion through upsells and cross sells. Reduction in customer escalations and churn. Skills, Knowledge and Expertise Bachelor's degree in business, Marketing, Communications, or a related field A relevant certification in Customer Success or Account Management is a plus 3-5 years of experience in a customer success, account management, or client facing role within a technology or SaaS environment Demonstrated experience in managing large or complex customer accounts with a focus on relationship management and customer satisfaction Excellent communication and interpersonal skills, with the ability to build rapport and trust with both internal teams and customers Strong problem solving skills, with the ability to navigate complex situations and find solutions that benefit both the customer and the company Experience using CRM systems (Salesforce, HubSpot, etc.) and customer success tools (e.g., Gainsight, ChurnZero) A data driven approach to monitoring customer health and success metrics Strong attention to detail, organizational skills, and the ability to manage multiple accounts simultaneously Ability to work independently and collaboratively in a fast paced environment Passion for customer success and a proactive mindset to deliver exceptional service.
