534 jobs found

Head of Income and Tenancy Sustainment Maidenhead - with Flexible Working Interim Contract - Initial Duration 3 months, Immediate Start About A well-established registered provider with a clear social purpose, this organisation delivers housing and resident services across a diverse portfolio of tenures. With a strong commitment to financial inclusion and tenancy sustainment, it invests meaningfully in the wellbeing of its residents, not just their rent accounts. The income and welfare functions sit at the heart of how the organisation balances commercial resilience with genuine resident support. This role sits within the Resident Services and Community department, reporting to the Assistant Director of Housing and Resident Engagement. It leads two specialist teams covering income recovery and welfare and benefits, with indirect responsibility for around ten officer-level posts. It's a senior operational leadership position with real strategic weight, and the expectation to deputise at senior management level. The Role You'll take ownership of income collection worth circa £53m per annum, shaping the strategy, performance culture, and day-to-day delivery of both the income and welfare and benefits services. This is a role where commercial accountability and resident outcomes are genuinely intertwined. Lead the development and implementation of the Income Collection and Financial Inclusion strategies, setting targets and annual action plans Drive performance across current and former debt, service charges, recharges, and utility accounts across all tenures Oversee the Resident Support Fund (circa £150k), ensuring fair, ethical prioritisation and demonstrable value for money Monitor and report on strategic progress to the Senior Leadership Team and Board Manage the external debt collection agency contract and oversee former tenant arrears recovery Lead on complex cases, Stage 2 complaints, and regulatory and legislative compliance Collaborate across asset management, finance, lettings, and a wide range of external partners including DWP, local authorities, and specialist support services About You You're an experienced income management professional who understands that sustainable tenancies and strong collection rates aren't in conflict, they're the same goal. Proven track record in operational income management within social housing or a closely related sector Experience leading and developing specialist teams, with a strong emphasis on performance culture and staff progression Solid knowledge of welfare benefits, financial inclusion practice, and relevant housing legislation Comfortable presenting KPIs, reports, and strategic recommendations to senior leadership and Board level CIH Level 4/5 diploma or equivalent housing qualification (or working towards) Confident managing competing priorities across a broad stakeholder landscape, both internal and external A collaborative, resident-focused approach that balances empathy with accountability For a confidential conversation about this position please reach out to Kieran Williams at Joshua Robert Recruitment.

Belmont Recruitment are currently looking for a Tenancy Sustainment Officer to join a Housing Association based in Birmingham on an ongoing temporary contract. This is a full-time role working 37 hours per week. Key Responsibilities Assess referrals and determine suitability for the service. Support service users to maintain accommodation and prevent tenancy breakdown. Complete home inspections, welfare checks and safety tasks. Assist with budgeting, financial inclusion and managing rent accounts. Support individuals with daily living skills to promote independence. Record tenancy notes and interventions accurately using online systems and mobile devices. Monitor arrears and support service users through arrears processes. Identify, monitor and report safeguarding concerns appropriately. Work collaboratively with internal teams and external agencies. Promote engagement with support services, education, training and community opportunities. Essential Skills & Experience Awareness of issues affecting vulnerable adults and individuals facing multiple disadvantages. Experience supporting people who face barriers to housing or homelessness. Experience working within safeguarding procedures and reporting concerns. Please apply with an up to date CV ASAP if this role would be of interest to you.

Description Location : Lewes, East Sussex Base Salary : £28,640 per year Technical Premium : 5% additional to salary of £1,432 per year (based on base salary) reviewed annually. The technical premium is paid in addition to the base salary in recognition of the external benchmarking for the role. Conditions apply. Essential Car User Allowance: £1,000 per year Hours : 37 per week What you'll be doing: Southdown's Work & Wellbeing Service helps people accessing treatment for mental health support, back into employment. As an Employment Specialist, you'll be working in partnership with Sussex Partnership Foundation Trust and co-located within the Neighbourhood Mental Health Team, with some remote and community-based working. Working as part of the Secondary Mental Health Care team, you'll support clients in treatment for varied mental health issues, assisting them in securing sustainable paid employment in line with their preferences. You will deliver the Individual Placement and Support (IPS) model; providing person centred guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment. Do you understand the importance of work and the vital role it can play in the lives of those with mental health conditions? Here's a short video about a day in the life of our mental health Employment Specialist: We welcome applications from candidates with previous experience such as Employability Practitioner, Employment Specialist, Recruiter, Employment Advisor, Employment Support Officer, Career Specialist or Job Coach. Or you may be looking for a new challenge and believe you have the transferable skills to support individuals to fulfill their employment goals. Perks and benefits: Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. 25 days paid holiday plus bank holidays. Knowledge, skills and experience What you'll need for the role: You will need exceptional communication skills, be reactive to the differing needs of the client and be able to adapt your approach as appropriate. An understanding of the employment needs and challenges for people experiencing mental health issues Knowledge of the principles of co-production and a personalised care approach An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown A full driving licence is essential along with access to your own vehicle or a vehicle insured for you What would be nice: Experience supporting clients experiencing mental health challenges, including those in crisis and/or facing complex challenges. Training: Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply: Please click on the 'Apply Now' button and fill out our simple one-page application form. The application closing date is x and interviews will be held on x date. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.

Planned Works Resident Liaison Officer Salary: £38,433 per annum plus opportunity to earn up to 5% performance related pay Contract: Full-time, permanent Location: Hale Village, London, N17 Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London. We have an opportunity for an experienced Resident Liaison Officer with excellent customer service skills to join our new Planned Works Team. Taking the lead in all resident liaison work, you will be the main point of contact between the Planned Works Team and residents. You will build and maintain a trusting relationship with residents, ensuring they are proactively kept informed about all planned works, and that all queries are answered promptly and professionally. You will work collaboratively across teams and departments as well as liaise with external stakeholders and contractors when necessary. First class customer service and administrative skills are a must for this role, along with experience working in a construction-related customer-led service environment. You will be able to develop and manage programmes of resident involvement and engagement, and have experience in budget management and contractor staff supervision. Excellent communication skills and a strong team ethic are essential, along with the ability to be flexible and travel as the role will require daily travel to and from site. In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You'll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes' walk from the major transport interchange at Tottenham Hale. For further information and details of how to apply, please visit our website. Closing date: 12:00 on Friday 22 May 2026 Interviews will be held in person at our offices in Hale Village on Tuesday 2 June 2026 Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK. No agencies please.

Senior Investigator £49,392 - £53,493 (plus London Weighting of £4,219 or South-East Allowance of £3,375 where applicable) 30 roles across the UK, including Belfast, Birmingham, Bristol, London, Liverpool, Nottingham, Sunderland and more. About the role The National Crime Agency is the UK's lead agency against serious and organised crime. Our Investigations Directorate tackles the highest-harm criminals and the most complex threats - from illicit finance and modern slavery to drugs, firearms, child sexual abuse and international corruption. As a Senior Investigator, you will lead and manage teams working on serious and organised crime investigations. You will act as a Deputy Senior Investigating Officer / Action Allocator, making high-stakes decisions, managing risk in pressurised environments, and working alongside partner agencies to pursue offenders and protect the public. Every day will be different. You will use innovative approaches and groundbreaking techniques to disrupt criminals who present the greatest threat to the UK. What we're looking for You will need: Significant, proven experience of supervising serious and complex investigations In-depth knowledge of relevant UK and international legislation Strong leadership and decision-making skills, with experience managing and developing teams PIP2 accreditation (or recognised equivalent), current/active within the last 3 years You will also be required to pass an eight-day Public and Personal Safety Training (PPST) course within your first six months in post. What you'll get: Civil Service pension with a 28.97% employer contribution 26 days' annual leave rising to 31 after 5 years, plus 8 bank holidays Flexible working options including flexi-time and compressed hours Interest-free loans, cycle to work, gym discounts and more Key Worker housing status and family-friendly policies Learning and development opportunities Virtual Open Evening Want to find out more before you apply? Join us online on Monday 11 May, 6-7pm via MS Teams. Register by midday on 11 May at the link in the full job listing. For full details and to apply, visit Civil Service Jobs (reference: 459258). Closing date: 11:55pm, Thursday 21 May 2026.

Housing Advice Officer A local authority is seeking an experienced Housing Advice Officer to join their Housing team. This role will involve delivering housing advice and homelessness services in line with the Housing Act 1996 and the Homelessness Reduction Act 2017. Key Responsibilities Assess and manage homelessness applications in line with current legislation Provide housing advice to applicants, landlords, and partner agencies Support homelessness prevention activities and temporary accommodation placements Manage Housing Register applications within a choice-based lettings scheme Maintain accurate records and contribute to statutory reporting requirements Work closely with Housing Advice Assistants and partner organisations to deliver effective housing solutions Requirements Experience working within housing options, homelessness, or housing advice services Good knowledge of the Housing Act 1996 and Homelessness Reduction Act 2017 Strong communication, negotiation, and customer service skills Ability to manage a varied workload and work to deadlines IT literate with good administrative skills Experience working with the public in a challenging environment

Housing Support Officer A local authority is looking for an experienced Housing Management Support Officer to provide frontline customer service and administrative support to the Housing Management team. The successful candidate will act as the first point of contact for tenants and their representatives, dealing with a wide range of housing management enquiries and tenancy-related matters. Key Responsibilities Provide administrative support to the Housing Management team Deal with daily enquiries from tenants and customers regarding housing management issues Support Housing Officers with tenancy matters including anti-social behaviour, breaches of tenancy, and rent arrears Manage Right to Buy and Mutual Exchange cases, including carrying out property inspections where required Maintain accurate records and ensure excellent customer service standards are delivered Work collaboratively with colleagues and contribute to service improvements Requirements Previous experience in administration and customer service Strong communication and organisational skills Ability to manage sensitive situations professionally and confidently Experience working in housing, tenancy services, or a local authority setting is desirable Full UK driving licence and access to a vehicle insured for business use is essential This role is primarily office-based at Whitwick Business Centre, with occasional site visits required.

Technical Support Officer Repairs Service Location: Harlow Rate: £150 per day We are looking for a highly organised and proactive Technical Support Officer to join our Repairs Service team based in Harlow. This is an excellent opportunity for someone with strong administrative and customer service skills who is passionate about helping maintain safe, healthy homes for residents. About the Role In this role, you will support the effective delivery of repairs and remedial works by managing cases from initial report through to completion. You will play a key part in ensuring residents are kept informed throughout the process and that all actions are completed accurately and within agreed timescales. Working closely with surveyors, contractors, and residents, you will coordinate appointments, maintain accurate records, track progress, and provide administrative and technical support across the service. Key Responsibilities Manage repair and remedial work cases from first report to completion Coordinate appointments with residents, contractors, and surveyors Maintain accurate case files, records, and documentation Support surveyors with reports, correspondence, and administrative tasks Monitor and track progress of ongoing works to ensure timely completion Provide clear and timely updates to residents throughout the repair process Ensure all actions are completed in line with service standards and deadlines Assist with data management and use of housing or repairs management systems To find out more information please contact (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

Resident Liaison Officer East London (Hackney / Haringey) 31,500 + 5,000 Car Allowance Long-Term 15-Year Framework We are currently recruiting for an experienced Resident Liaison Officer (RLO) to join a growing social housing contractor delivering planned kitchen and bathroom refurbishment works across scattered properties throughout Hackney and Haringey. This is an excellent opportunity to secure long-term work on a well-established 15-year framework agreement within the social housing sector. The successful candidate will be responsible for maintaining positive relationships with residents while supporting the smooth delivery of planned maintenance works on behalf of a major housing provider. Key Responsibilities Acting as the main point of contact for residents throughout refurbishment works Conducting resident consultations and pre-start visits prior to works commencing Coordinating appointments and arranging property access for operatives and contractors Keeping residents updated on schedules, progress, and any changes to planned works Managing complaints, queries, and resident concerns in a professional and empathetic manner Supporting vulnerable tenants and escalating safeguarding concerns where appropriate Liaising closely with site managers, subcontractors, housing officers, and project teams Maintaining accurate records, resident communication logs, and KPI updates Ensuring high levels of customer satisfaction are maintained throughout the programme Requirements Previous experience working as a Resident Liaison Officer within social housing or planned maintenance Experience working on kitchen and bathroom schemes preferred Strong communication and customer service skills Ability to handle difficult situations and resolve complaints effectively Good IT skills including Microsoft Office Organised, proactive, and able to manage a busy workload independently Full UK driving licence preferred Package Salary: 31,500 5,000 Car Allowance Long-term secured work on a 15-year framework Opportunity to work on established social housing refurbishment projects Supportive working environment with progression opportunities

Residents & Community Engagement Officer Housing Association - Birmingham Location: Birmingham Work Mode: Mobile role with regular site visits across Birmingham and surrounding areas Salary: £30,000 - £34,000 per annum Contract: Full-time, Permanent Benefits: Mileage paid for work-related travel About the Role A well-established housing association in Birmingham is recruiting a Residents & Community Engagement Officer to strengthen resident voice, participation, and community cohesion across its housing services. This is a hands-on, impact-driven role where housing experience and strong knowledge of housing regulations are essential . You will work directly with residents to ensure their lived experience shapes services, policies, and improvements. The role is mobile with regular site visits , therefore a full UK driving licence and access to a car are required . Key Responsibilities Resident Engagement & Participation Deliver a structured, outcome-focused resident engagement programme. Establish and support resident forums, focus groups, surveys, and feedback mechanisms. Lead co-production activities involving residents in service design and policy reviews. Support residents to participate confidently in meetings and consultations. Monitor and report on engagement outcomes and resident satisfaction. Community Development Plan and deliver community events, workshops, and wellbeing initiatives. Build partnerships with voluntary, statutory, and community organisations. Encourage peer support networks and resident-led initiatives. Promote equality, diversity, and inclusion in all engagement activity. Communication & Information Ensure residents receive clear, accessible, and timely service information. Produce newsletters, digital updates, noticeboard content, and engagement materials. Manage feedback channels and ensure actions are followed through. Resident Advocacy & Support Signpost residents to employment, education, health, and wellbeing services. Work with housing teams to address complaints, ASB, and community concerns. Promote safe, respectful, and inclusive living environments. Governance & Compliance Maintain accurate records in line with GDPR and internal procedures. Support compliance with housing regulation, consumer standards, and tenant involvement requirements. Contribute to audits, inspections, and performance reporting. Person Specification Essential Proven experience working within housing (social or supported housing). Strong knowledge of housing regulations, consumer standards, and tenant involvement. Experience managing complaints and ASB cases within agreed timescales. Experience delivering face-to-face, site-based resident engagement. Ability to manage competing priorities in a mobile role. Strong partnership-working and communication skills. Knowledge of safeguarding and equality legislation. Strong organisational and reporting skills. Full UK driving licence and access to a car. Desirable Qualification in housing, community development, or social care. Experience of co-production and resident-led service improvement. Experience working with vulnerable or supported accommodation residents.

We're looking for a kind, compassionate and resilient Income Officer to join our Landlord and Customer Service team located in our Head Office in Islington. £36,000.00 per annum, working 35 hours per week. Want to feel in control of your career? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day . Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The Income Officer is responsible for delivering frontline income management activity across a defined patch of Look Ahead's supported housing services, including both commissioned services and housing for people with vulnerabilities living in the community. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead Rent Collection and Arrears Management Manage rent and service charge accounts across a defined patch, ensuring payments are Housing Benefit, Universal Credit and Income Stability Liaise with Housing Benefit, Universal Credit and Department for Work and Pensions teams to support claims, verify information and resolve delays or discrepancies affecting rent accounts. Court and Legal Process Support Prepare documentation and evidence for legal action in relation to rent arrears, under Cross-Team Working and Communication Work closely with Housing Operations, Income colleagues and Care and Support teams Record-Keeping, Compliance and Quality Maintain accurate, timely and auditable records for all income-related activity on the housing management system. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead. Income Manager and Income Team About you: Fair-minded and approachable, with the ability to build constructive working Skills and Abilities Ability to communicate clearly, professionally and sensitively with tenants, colleagues and partner agencies. What you'll bring: Essential: Experience of working in an income-related role within social housing, supported housing, or a similar environment is required. Desirable: Experience of working within supported housing, homelessness services or other settings supporting people with vulnerabilities. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are seeking a dedicated and reliable Emergency Accommodation Officer to join a local authority team in North London. This role involves overseeing a hostel that provides temporary accommodation for families experiencing homelessness, ensuring a safe, supportive, and well-managed environment. Key responsibilities include maintaining high standards of health and safety, with a strong focus on fire safety compliance, as well as carrying out essential administrative duties. You will also play a vital role in delivering excellent customer service, supporting residents with professionalism, empathy, and respect. The role requires flexibility, with shifts scheduled between 7:00am and 10:00pm, including weekend working. As the hostel operates 24/7, you will also be required to work some bank holidays, with time off provided in lieu. The ideal candidate will have a solid understanding of housing or supported accommodation settings, strong organisational skills, and the ability to manage challenging situations calmly and effectively. This is an excellent opportunity to make a meaningful difference within the community while working in a dynamic and supportive environment. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Description Location : Bexhill- on Sea (Base: Hastings & St Leonards Wellbeing Centre, Carisbrooke House). Base Salary : £28,640 per year Technical Premium : 5% additional to salary of £1,432 per year (based on base salary) effective from 1 April 2026 - reviewed annually. The technical premium is paid in addition to the base salary in recognition of the external benchmarking for the role. Conditions apply. Essential Car User Allowance: £1,000 per year Hours : 37 per week What you'll be doing: Southdown's Work & Wellbeing Service helps people accessing treatment for mental health support, back into employment. As an Employment Specialist, you'll be working in partnership with Sussex Partnership Foundation Trust and co-located within the Neighbourhood Mental Health Team, with some remote and community-based working. Working as part of the Secondary Mental Health Care team, you'll support clients in treatment for varied mental health issues, assisting them in securing sustainable paid employment in line with their preferences. You will deliver the Individual Placement and Support (IPS) model; providing person centred guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment. Do you understand the importance of work and the vital role it can play in the lives of those with mental health conditions? Here's a short video about a day in the life of our mental health Employment Specialist: We welcome applications from candidates with previous experience such as Employability Practitioner, Employment Specialist, Recruiter, Employment Advisor, Employment Support Officer, Career Specialist or Job Coach. Or you may be looking for a new challenge and believe you have the transferable skills to support individuals to fulfill their employment goals. Perks and benefits: Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. 25 days paid holiday plus bank holidays. Knowledge, skills and experience What you'll need for the role: You will need exceptional communication skills, be reactive to the differing needs of the client and be able to adapt your approach as appropriate. An understanding of the employment needs and challenges for people experiencing mental health issues Knowledge of the principles of co-production and a personalised care approach An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown A full driving licence is essential along with access to your own vehicle or a vehicle insured for you What would be nice: Experience supporting clients experiencing mental health challenges, including those in crisis and/or facing complex challenges. Training: Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply: Please click on the 'Apply Now' button and fill out our simple one-page application form. The application closing date is x and interviews will be held on x date. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.

Our client Somerset council is looking for an Adults Housing & Litigation Lawyer to join their team. Role Purpose The Lawyer provides effective legal advice and support to Somerset Council, ensuring the Council's activities are legally compliant and risks are managed appropriately. The postholder manages a caseload of legal matters, working collaboratively with colleagues and clients to deliver high-quality legal services. The role involves advising on a range of legal issues, drafting legal documents, and representing the Council as required. The Lawyer will contribute to the continuous improvement of Legal Services and support the achievement of the Council's objectives. Your day-to-day work will involve: To be responsible for a mixed caseload of matters regarding Adult Social Care and Education, including advocacy, with supervision provided by more senior lawyers within the team. Timely and effective liaison with support staff, building and maintaining synergy working. Develop and foster effective working relationships with the Principal Lawyer and other lawyers within the Social Care Legal team, key stakeholders and client departments, acquiring, developing and maintaining a comprehensive understanding of the client's business needs and objectives and sharing this with the team so these are widely understood. Accountabilities Provide clear and accurate legal advice to officers, elected members, and committees. Manage a caseload of legal matters, ensuring timely and effective resolution. Draft, review, and negotiate legal documents, contracts, and agreements. Represent the Council in legal proceedings, tribunals, and hearings as required. Support the development and delivery of training for clients and colleagues. Maintain up-to-date knowledge of relevant law and practice. Build effective working relationships with internal and external stakeholders. Contribute to service improvement and innovation within Legal Services. Ensure compliance with professional standards and statutory obligations. Promote the Council's values and customer-focused approach. Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to £250 per person placed. Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.

Our client Somerset Council is looking for a Senior Case Manager to join their team. Role Purpose To ensure the Tenancy and Estates Team are effectively prioritising and managing caseloads of work and responding to housing related enquiries and actions. To ensure that all contact with our customer is recorded on the Open Housing System and appropriate advice and support provided to tenancy officers in addressing tenant issues, giving advice and personally taking on and managing more complex case work and complaints. Work closely with the Case Manager lead to ensure that policies and procedures are written and kept up to date and fit for purpose. Ensure learning and development of the team. Corporate Responsibilities Understand, uphold, and promote the aims of the councils equality, diversity, and inclusion policies; health, safety and wellbeing of self and others; and Organisational values in everything you do. Equality and Diversity practice covers both interaction with staff, service users and communities and includes challenging discrimination and promoting equality of opportunity for all. Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to £250 per person placed. Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.

We are recruiting for an Assessment & Move On Officer to join a committed team within a North London local authority, supporting individuals experiencing rough sleeping. This role focuses on delivering a high-quality night shelter service that provides accommodation, assessment, and tailored support. You will be responsible for carrying out thorough assessments of residents' needs, drawing on your knowledge of relevant housing legislation and support frameworks. Using your initiative, you will develop effective support plans, identify suitable move-on opportunities, and work proactively to secure positive outcomes within agreed timescales. Working closely with internal teams and external partners, you will ensure individuals are supported to transition into appropriate longer-term accommodation. Strong communication, organisational skills, and the ability to manage a varied caseload are essential. The ideal candidate will have experience working with vulnerable individuals, a solid understanding of homelessness and housing pathways, and the confidence to make informed decisions in a fast-paced environment. This is a rewarding opportunity to make a real difference, helping people move towards greater stability and independence. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Our client is looking for an experienced Responsible for a Housing Advice and Options Manager. You will be inccharge of x5 Team Leaders, x1 Senior Landlord Liaison Officer, x1 Reviews Officer in the Directorate and Service area: Strategic Housing, Development and Property Services (Adults, Health Partnerships and Housing (DASS), and Children s Services) Ideally someone who is experienced in private rented sector access work, and who is feeling prepared for the changes coming on 1 May (Renters Rights Act). They are looking for a strong leader, and someone that can performance manager and drive forward service improvement. Principal responsibilities Responsible for the management, delivery and performance of a housing advice and options service, including casework and homelessness assessments, ensuring the client meets its statutory duties in line with legislation, guidance, caselaw and the Council s Homelessness and Rough Sleeping Strategy. Ensure appropriate and prompt assessment of homelessness cases via a highly effective triage service, with a focus on effective crisis management and robust upstream prevention activity. Lead in the procurement, development, management and future improvements to the Council s housing advice and homelessness case management software systems. Responsible for the management and monitoring of the housing advice and options service, including performance against KPIs, collection of relevant data and production of reports. Ensure there are adequate service level agreements, data sharing agreements, partnership agreements and protocols in place for all key partner agencies of the housing advice and options service. Manage, motivate and lead a team of officers working across the housing advice and options service to achieve service delivery and positive results. Manage housing advice and options payments and budgets including forecasting expenditure, taking corrective action where pressures occur. Develop, coordinate, and deliver the clients Homelessness and Rough Sleeping Strategy and essential policies relating to the housing advice and options service, and assist and support the development of wider directorate / corporate transformations, strategies, plans, policies and procedures, ensuring compliance with statutory requirements reflecting good practice. Actively promote / improve multi agency working / forums with internal and external partners / services to address housing needs and prevention and relief of homelessness. Complete related grant funding bids and develop and implement any associated projects and initiatives with the aim of improving the housing advice and options service and outcomes. Assist in the drafting of reports and undertake presentations to all decision making/governance groups in relation to the housing advice and options service. General responsibilities Demonstrate awareness/understanding of equal opportunities and other people s behavioural, physical, social and welfare needs. Comply with the clients policies and procedures including (but not limited to) safeguarding, financial regulations, promotion of equalities, customer care, agreed audit actions and health and safety (ensuring that reasonable care is taken at all times for the health, safety and welfare of yourself and other persons). Understand the clients committment to Corporate Parenting and take responsibility to support this commitment. Enable the council to be the best corporate parents possible to children and young people in our current and previous care. Carry out any other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the grade of the post. This job description reflects the major tasks to be carried out by the post holder and identifies a level of responsibility at which they will be required to work. In the interests of effective working, the major tasks may be reviewed from time to time to reflect changing needs and circumstances. Working Mondy to Friday 9am to 5.30pm If you feel you have the right skills for the role please apply via CV

Join the Team as a Housing Officer - London/Hertfordshire (Permanent Position) We are working with a not-for-profit registered provider of supported housing for vulnerable adults across the UK, dedicated to making a difference in our communities. We are excited to announce an opportunity for a passionate and dedicated Housing Officer to join the team! Role Overview: As a Housing Officer, you will provide expert housing support to individuals living in Specialised Supported Housing within a defined region. Your primary goal will be to enable tenants to maintain their tenancies and achieve their aspirations for independent living. Key Responsibilities: Tenant Support & Management: - Guide tenants through the sign-up process, ensuring Housing Benefit applications are completed. - Address tenancy-related issues with professionalism and empathy, collaborating with on-site support staff to find solutions. - Provide expert advice on tenancy management, helping tenants overcome challenges and maintain their homes. Lettings & Allocations: - Ensure all allocations comply with housing policies and legislation. - Manage tenancy terminations and ensure smooth transitions for tenants. - Collaborate with support teams to check applicant suitability, particularly regarding health and safety. Rents & Benefits: - Ensure timely completion of Housing Benefit applications and liaise with the Income and Revenues team to resolve any issues. - Assist staff in managing bad debts and provide expert housing advice. Scheme Reviews & Inspections: - Conduct property visits to monitor tenant wellbeing and property conditions. - Participate in care planning and liaise with healthcare professionals when necessary. What We're Looking For: Qualifications: - CIH qualified Level 3 (desirable). - Relevant housing management qualifications. Skills & Experience: - Proven experience in a housing association or similar role. - Strong understanding of Housing Benefit regulations and the Supported Housing sector. - Excellent communication skills and a resilient, 'can-do' attitude. Why Join Us? Impactful Work: Play a key role in supporting vulnerable adults on their journey to independent living. Professional Growth: Opportunities for training and development in housing management and related fields. Dynamic Environment: Work in a collaborative atmosphere where your contributions truly matter. Additional Details: Contract Type: Permanent Working Pattern: Full Time Driving Required: Yes (with occasional travel to our head office in Leicester for meetings and training). If you are ready to make a difference and join a team that values compassion and dedication, we want to hear from you! Apply now to be a part of our mission to provide outstanding housing support services. Your future starts here - let's make a difference together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

The safety of our customers, and therefore building safety, is our number one priority. This role will work across our diverse geography & portfolio to ensure we take a coherent and co-ordinated approach to building safety at a time when expectations are rightly increasing. The Customer Liaison Officer will deliver a business-critical service to ensure that customers' expectations are exceeded. This role will give the right candidate the opportunity to shape our strategy for supporting our customers. The Building Safety Department has a varied workload with demanding timescales; the Customer Liaison Officer will be responsible for owning the communication with our customers and supporting the Delivery and Commercial Teams with the delivery of remediation works. This is a key role and will help ensure the safety of our customers. What you'll need to succeed: Strong communication (both written and verbal) and presentation skills Ability to maintain attention to detail in a busy environment. Experience of providing a high level of customer service Confident and experienced collaborator. Natural problem-solving skills. Strong ICT capability, EXCEL, WORD etc. Proven prioritisation skills Experienced Team Worker Always provide a high level of service Previous experience working within housing (essential) This role will require a mixture of office/home-based working and on-site presence at our properties in the Midlands. A full, clean driving licence and access to own vehicle for business use will be required for this role. Interview date: June 2026 Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)

property manager Supported Accommodation compliance Property & Resident Compliance Officer Salary: £13.45 per hour PAYE + £1.63 per hour holiday pay Hours: Mon - Fri (12pm - 17.30pm) Job Type: Temporary (Approx. 9 months) Location: Bristol (covering Southwest England) Job Overview: Working across Southwest England, this role involves carrying out property inspections across a number of HMO's housing vulnerable individuals with complex needs. There are a large number of properties around the Bristol area, but you will be covering a large area between Bristol & the South Coast. All mileage will be covered (company car available), and you will manage your own diary, ensuring that all duties are completed effectively. Day to Day Duties: Housing Management: Ensure consistent service and property compliance, including health & safety, accommodation standards, and contract performance. Oversee regular property inspections and ensure any issues are addressed promptly. Manage accurate housing records and performance data in line with organisational and commissioning requirements. Resident Support & Engagement: Promote strength-based, trauma-informed engagement with residents to help them sustain tenancies and achieve independence. Safeguarding & Risk Management Maintain oversight of safeguarding issues and ensure all team actions comply with policies and frameworks. Requirements: Experience carrying out property inspections / working in housing compliance. Experience working with vulnerable people is a bonus. A full UK driving licence (company car will be provided) To apply for this role, please send an up-to-date CV that details your relevant support experience or reach out to Nathan Jackson on