Parts Supervisor

We have an exciting opportunity for an experienced Parts Supervisor to join our friendly Parts team based in our Pioneer Park, Bristol (BS4) location.

Why join us?

• We offer a competitive salary of £31,000pa OTE £37,200pa
• 33 days annual leave including Bank Holidays (option to buy or sell additional days)
• Pension scheme with life assurance
• Access to our very attractive company loan plan car scheme
• Discounted gym membership
• Staff discounts on vehicles, parts, servicing, and accessories
• Share Incentive Scheme
• Mortgage and pension advice seminars
• Cycle to Work scheme, including e?bikes
• Enhanced Maternity and Paternity policies
• Excellent manufacturer training and clear career development opportunities

What you ll be doing

• Supporting the Service Manager by the effective day-to-day running of the Parts Department by contributing to the development of departmental plans and budgets, ensuring accurate stockholding for optimal parts availability, and supporting financial and sales performance
• Ensuring the trade and bodyshop customers are marketed to their full potential via mail shots, visits and telephone to increase and maintain sales volume and profitability
• Utilise daily and weekly statistics and monthly management accounts systems to monitor and control departmental productivity and profitability
• Administer and resolve all customer parts enquiries and complaints in a competent and timely manner
• Regular stock checks and monitor continuously stock levels to ensure minimum obsolete stock
• Maintain Parts reception area to agreed housekeeping standards

What you ll bring

• Previous experience in a Part Supervisor role preferably at a main dealer
• Proven understanding of automotive service and parts
• Strong commercial awareness
• Excellent communication skills with the ability to build rapport with customers
• Ability to deliver an outstanding customer experience
• Highly organised with excellent time management skills
• Knowledge of CDK Drive, Kerridge
• A full UK driving licence (essential)

Working hours

The working hours are 40 hours per week Monday to Friday 8am-5pm with one hour for lunch. Saturday mornings 8.30am-12.30pm on a rota (1 in 3) for which overtime is paid.

Interested? Please apply online with your CV.