Estate Manager - Facility Management, Safety Overview, Building Maintenance Overview, Customer Relationships, Stakeholder Management SC Clearance REQUIRED! Location: Kidderminster, Fully On-Site Salary: 36,000 - 52,000 + benefits About the Role We are seeking a proactive and experienced Estate Manager to oversee the operation, maintenance, and continuous improvement of our industrial site. This hands-on role will ensure a safe, compliant, and efficient working environment for all site-based personnel, while managing both in-house teams and external service partners. The Estate Manager will report to the Facilities & Security Manager and play a key role in supporting organizational objectives. Key Responsibilities - Ensure the site, buildings, and infrastructure are maintained to a high standard to safeguard health, safety, and wellbeing. - Maintain compliance with corporate policies, legislation, and health & safety regulations. - Manage building functions and services, ensuring operational reliability across the site. - Oversee building projects, renovations, installations, and new builds. - Respond to emergencies and urgent site issues effectively. - Monitor and manage performance of in-house teams and service partners against SLAs. - Build and maintain strong stakeholder and customer relationships. - Develop strategies to improve efficiency, reduce costs, and align site operations with organizational objectives. - Lead change initiatives while minimizing disruption to core activities. - Provide guidance and training to team members to ensure robust, collaborative operations. - Plan and allocate resources to meet site and organizational commitments. - Perform additional duties as required to ensure smooth and efficient site operations. Essential Qualifications & Experience - HNC or HND in Mechanical or Electrical Engineering, or equivalent technical qualification. Modern apprenticeships considered an advantage. - Proven facilities management experience in an industrial or manufacturing environment. - Experience with CAFM systems. - Experience managing both hard and soft facilities management service providers. Desirable Qualifications & Experience - IOSH certification. - Lean, Green, or Black Belt certification in continuous improvement methodologies. - Knowledge of building processes, construction principles, and relevant legislation. - Familiarity with continuous improvement techniques such as Kaizen, Lean 6 Sigma, or RCA. Skills & Attributes - Strong problem-solving and troubleshooting skills. - Excellent project and programme management abilities. - Effective verbal and written communication skills. - Computer literate with strong MS Office skills. - Leadership skills with the ability to manage multiple teams and service providers. Why This Role? This is a unique opportunity to take ownership of a key industrial site, leading operations and ensuring a safe, efficient, and compliant environment for all personnel. You will have the autonomy to implement improvements, drive change, and directly impact the success of the site's operations. Apply if you'd be keen to learn more!
May 06, 2026
Full time
Estate Manager - Facility Management, Safety Overview, Building Maintenance Overview, Customer Relationships, Stakeholder Management SC Clearance REQUIRED! Location: Kidderminster, Fully On-Site Salary: 36,000 - 52,000 + benefits About the Role We are seeking a proactive and experienced Estate Manager to oversee the operation, maintenance, and continuous improvement of our industrial site. This hands-on role will ensure a safe, compliant, and efficient working environment for all site-based personnel, while managing both in-house teams and external service partners. The Estate Manager will report to the Facilities & Security Manager and play a key role in supporting organizational objectives. Key Responsibilities - Ensure the site, buildings, and infrastructure are maintained to a high standard to safeguard health, safety, and wellbeing. - Maintain compliance with corporate policies, legislation, and health & safety regulations. - Manage building functions and services, ensuring operational reliability across the site. - Oversee building projects, renovations, installations, and new builds. - Respond to emergencies and urgent site issues effectively. - Monitor and manage performance of in-house teams and service partners against SLAs. - Build and maintain strong stakeholder and customer relationships. - Develop strategies to improve efficiency, reduce costs, and align site operations with organizational objectives. - Lead change initiatives while minimizing disruption to core activities. - Provide guidance and training to team members to ensure robust, collaborative operations. - Plan and allocate resources to meet site and organizational commitments. - Perform additional duties as required to ensure smooth and efficient site operations. Essential Qualifications & Experience - HNC or HND in Mechanical or Electrical Engineering, or equivalent technical qualification. Modern apprenticeships considered an advantage. - Proven facilities management experience in an industrial or manufacturing environment. - Experience with CAFM systems. - Experience managing both hard and soft facilities management service providers. Desirable Qualifications & Experience - IOSH certification. - Lean, Green, or Black Belt certification in continuous improvement methodologies. - Knowledge of building processes, construction principles, and relevant legislation. - Familiarity with continuous improvement techniques such as Kaizen, Lean 6 Sigma, or RCA. Skills & Attributes - Strong problem-solving and troubleshooting skills. - Excellent project and programme management abilities. - Effective verbal and written communication skills. - Computer literate with strong MS Office skills. - Leadership skills with the ability to manage multiple teams and service providers. Why This Role? This is a unique opportunity to take ownership of a key industrial site, leading operations and ensuring a safe, efficient, and compliant environment for all personnel. You will have the autonomy to implement improvements, drive change, and directly impact the success of the site's operations. Apply if you'd be keen to learn more!
Location: Hybrid working from the London office (Mondays, Wednesdays and Thursdays), with 2 days working from home (Tuesdays and Fridays) ideally. If not possible, one day per week in the London office (Thursdays) will be considered as the minimum. Reporting to: VP Product & Operations About Paloma Paloma's mission is to make children's autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We believe the NHS can offer quick access to these services, and Paloma is achieving this by redesigning care pathways, developing new software & AI tools, and investing in clinicians' learning & development. We are growing our team purposefully to meet the need for NHS autism and ADHD care, and since launching, we have: Grown our fantastic team to over 100 people, and are hiring 100 more over the next 12 months Raised £5m pre-seed funding from leading healthcare investors (Triple Point Ventures and Heal Capital), helping us to invest in our technology and our team Achieved financial sustainability How is Paloma Health different from other Neurodevelopmental providers? We are clinically-led, Care Quality Commission (CQC) registered, and continuously improve our outcomes and family experiences. Our in-house product & engineering team ensures we can: Give families a more consumer-like experience of healthcare Free our clinicians from documentation to focus on supporting families Our strong culture, including transparency, a sense of community, and supporting staff career development The experience of our founders (Dr Mark Jenkins & Darshak Shah), who have previously built tech-enabled NHS obesity and ophthalmology services. Combined, their previous companies have treated over 1 million NHS patients in the last 15 years! Being backed by leading healthcare investors allows us to move fast The Opportunity We are looking for a Head of Operations to lead and scale our operations function. This is a high-impact role where you will be responsible for a rapidly scaling operations function of 80 people, including our Care Delivery team (Team Managers, Autism and ADHD Clinicians, including assessors and prescribers), the Care Coordination administration team, and our Scheduling, Safeguarding, and Governance teams. Your mission is to ensure that as we scale to help thousands of families, our service remains high-quality, safe, and efficient. Your role is orchestrating this complex function, ensuring that every step of our care pathway-from the NHS referral to exit-is working in perfect sync. About you You are a leader of leaders: You have a proven track record of managing large, multi-tiered teams. You know how to motivate and develop managers who, in turn, manage our Delivery Team, Care Coordinators, Scheduling, Safeguarding and Governance Teams You thrive at scale: Managing a rapidly growing team of over 80 people doesn't intimidate you; you have the organisational skills to keep a large workforce aligned and productive, and are excited to grow the team significantly more. You are a systems thinker: You see how a change in scheduling impacts care delivery, and how an update in governance affects the Care Coordination Team. You manage the "ripple effects." You are operationally rigorous: You thrive on metrics and KPIs. You use data to identify capacity bottlenecks or potential safeguarding risks before they become issues. You are empathetic but decisive: You understand the high-stakes nature of healthcare and can make calm, authoritative decisions that balance patient safety with operational speed. You are adaptable: You are comfortable working in a dynamic environment and embrace the fast-paced change of a growing organisation. You are mission-driven: You are genuinely excited about using technology and innovation to solve the NHS waiting list crisis. You are a hands-on leader: You are willing to dive into operational details and drive tasks yourself when necessary to support and unblock your team. Responsibilities: Oversee the integrated Operations function, including: Providing strategic direction to the managers of Delivery, Scheduling & Capacity, Safeguarding, and Governance. Represent the Operations function at a senior level and work cross-functionally with relevant function leads. Maintain accountability for the function's performance and culture. This includes: Building relationships and data dashboards (with our Business Intelligence Team) to help you identify operational red flags and address them before they impact service delivery. Building a culture of continuous learning, mentoring your direct reports to become the next generation of senior leaders at Paloma. Ongoing optimisation and refinement of operational processes together with the relevant teams and stakeholders, for example: Administrative processes, e.g. NHS GP referral processing Defining the strategic "math" of the service, ensuring you always know the demand forecast and manage scheduling/hiring to meet NHS targets while maintaining staff well-being. Ensuring our safeguarding protocols are deeply embedded in every team member's daily workflows. Develop robust structures, documentation, processes and communication loops to: Grow the team without losing quality or culture. Ensure a 'single source of truth' for all operational workstreams documentation Maintain and implement high-quality policies for complaints, contested outcomes, and quality assurance. Qualifications and experience: Required: At least 7 years of operational leadership experience, specifically in environments with high headcount and complex delivery requirements (e.g., health or other large-scale service operations). Proven experience overseeing multi-tiered teams (managing 5+ direct reports who each manage their own large teams). Advanced experience in managing capacity and scheduling for a large, varied workforce. A track record of "productising" operations-taking a growing service and building the robust structures needed to support 100+ staff members. Demonstrable experience of a commercial mindset, meeting financial targets, understanding trade-offs within budgets, and managing team budgets. A proven ability to balance high-level strategy with a "lead from the front" mentality, diving into the details to solve problems on the ground. Proven experience in being data-driven with decisions, prioritisation, and comfortable providing detailed updates to wider stakeholders at all levels of the business. Experience managing a mixed team of clinical and non-clinical staff Experience leading a large team through periods of rapid organisational change, e.g. a fast-paced startup/scaleup environment where roles and processes evolve quickly. Experience in Data Protection and Data Protection Officer responsibilities Studies have shown that women and people from ethnic minority groups are less likely to apply for jobs unless they meet every qualification. Paloma is dedicated to building a diverse and top performing workplace, so if you're excited about this role but your past experience doesn't align with all the qualifications, we strongly encourage you to apply. You may be just the right candidate for this role or others! You will be part of a mission driven organisation that's transforming access to autism and ADHD care in England. For all employees, we offer: A strong and positive culture that prioritises staff well being, transparency, and career development. Protected time and budget for team connection, learning, and community building. Competitive compensation, including: Salary of £80,000-90,000, depending on experience and working location Annual salary reviews, ensuring they are competitive Private medical insurance and Employee Assistance Programme (planned in 2026) A unique annual leave benefits package which includes: 34 days of annual leave. This includes eight bank holidays and your birthday off. Option to buy an additional 5 days per year (giving you 39 days per year) An additional 10 days of paid sabbatical leave every three completed years of service (which means 44 days of leave in year four at Paloma!) 2 days per year of special leave, for those moments that happen in life, whether personal or family related Additional benefits include: A premium performance company laptop Equity compensation through Share Options in Paloma Health for employees working at least 32 hours per week with Paloma. NHS discounts, including the Blue Light Card (as we are an NHS provider). Equality & Diversity Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic. Accommodations We're glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly. Safer Recruitment & Pre Employment Checks Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business . click apply for full job details
May 05, 2026
Full time
Location: Hybrid working from the London office (Mondays, Wednesdays and Thursdays), with 2 days working from home (Tuesdays and Fridays) ideally. If not possible, one day per week in the London office (Thursdays) will be considered as the minimum. Reporting to: VP Product & Operations About Paloma Paloma's mission is to make children's autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We believe the NHS can offer quick access to these services, and Paloma is achieving this by redesigning care pathways, developing new software & AI tools, and investing in clinicians' learning & development. We are growing our team purposefully to meet the need for NHS autism and ADHD care, and since launching, we have: Grown our fantastic team to over 100 people, and are hiring 100 more over the next 12 months Raised £5m pre-seed funding from leading healthcare investors (Triple Point Ventures and Heal Capital), helping us to invest in our technology and our team Achieved financial sustainability How is Paloma Health different from other Neurodevelopmental providers? We are clinically-led, Care Quality Commission (CQC) registered, and continuously improve our outcomes and family experiences. Our in-house product & engineering team ensures we can: Give families a more consumer-like experience of healthcare Free our clinicians from documentation to focus on supporting families Our strong culture, including transparency, a sense of community, and supporting staff career development The experience of our founders (Dr Mark Jenkins & Darshak Shah), who have previously built tech-enabled NHS obesity and ophthalmology services. Combined, their previous companies have treated over 1 million NHS patients in the last 15 years! Being backed by leading healthcare investors allows us to move fast The Opportunity We are looking for a Head of Operations to lead and scale our operations function. This is a high-impact role where you will be responsible for a rapidly scaling operations function of 80 people, including our Care Delivery team (Team Managers, Autism and ADHD Clinicians, including assessors and prescribers), the Care Coordination administration team, and our Scheduling, Safeguarding, and Governance teams. Your mission is to ensure that as we scale to help thousands of families, our service remains high-quality, safe, and efficient. Your role is orchestrating this complex function, ensuring that every step of our care pathway-from the NHS referral to exit-is working in perfect sync. About you You are a leader of leaders: You have a proven track record of managing large, multi-tiered teams. You know how to motivate and develop managers who, in turn, manage our Delivery Team, Care Coordinators, Scheduling, Safeguarding and Governance Teams You thrive at scale: Managing a rapidly growing team of over 80 people doesn't intimidate you; you have the organisational skills to keep a large workforce aligned and productive, and are excited to grow the team significantly more. You are a systems thinker: You see how a change in scheduling impacts care delivery, and how an update in governance affects the Care Coordination Team. You manage the "ripple effects." You are operationally rigorous: You thrive on metrics and KPIs. You use data to identify capacity bottlenecks or potential safeguarding risks before they become issues. You are empathetic but decisive: You understand the high-stakes nature of healthcare and can make calm, authoritative decisions that balance patient safety with operational speed. You are adaptable: You are comfortable working in a dynamic environment and embrace the fast-paced change of a growing organisation. You are mission-driven: You are genuinely excited about using technology and innovation to solve the NHS waiting list crisis. You are a hands-on leader: You are willing to dive into operational details and drive tasks yourself when necessary to support and unblock your team. Responsibilities: Oversee the integrated Operations function, including: Providing strategic direction to the managers of Delivery, Scheduling & Capacity, Safeguarding, and Governance. Represent the Operations function at a senior level and work cross-functionally with relevant function leads. Maintain accountability for the function's performance and culture. This includes: Building relationships and data dashboards (with our Business Intelligence Team) to help you identify operational red flags and address them before they impact service delivery. Building a culture of continuous learning, mentoring your direct reports to become the next generation of senior leaders at Paloma. Ongoing optimisation and refinement of operational processes together with the relevant teams and stakeholders, for example: Administrative processes, e.g. NHS GP referral processing Defining the strategic "math" of the service, ensuring you always know the demand forecast and manage scheduling/hiring to meet NHS targets while maintaining staff well-being. Ensuring our safeguarding protocols are deeply embedded in every team member's daily workflows. Develop robust structures, documentation, processes and communication loops to: Grow the team without losing quality or culture. Ensure a 'single source of truth' for all operational workstreams documentation Maintain and implement high-quality policies for complaints, contested outcomes, and quality assurance. Qualifications and experience: Required: At least 7 years of operational leadership experience, specifically in environments with high headcount and complex delivery requirements (e.g., health or other large-scale service operations). Proven experience overseeing multi-tiered teams (managing 5+ direct reports who each manage their own large teams). Advanced experience in managing capacity and scheduling for a large, varied workforce. A track record of "productising" operations-taking a growing service and building the robust structures needed to support 100+ staff members. Demonstrable experience of a commercial mindset, meeting financial targets, understanding trade-offs within budgets, and managing team budgets. A proven ability to balance high-level strategy with a "lead from the front" mentality, diving into the details to solve problems on the ground. Proven experience in being data-driven with decisions, prioritisation, and comfortable providing detailed updates to wider stakeholders at all levels of the business. Experience managing a mixed team of clinical and non-clinical staff Experience leading a large team through periods of rapid organisational change, e.g. a fast-paced startup/scaleup environment where roles and processes evolve quickly. Experience in Data Protection and Data Protection Officer responsibilities Studies have shown that women and people from ethnic minority groups are less likely to apply for jobs unless they meet every qualification. Paloma is dedicated to building a diverse and top performing workplace, so if you're excited about this role but your past experience doesn't align with all the qualifications, we strongly encourage you to apply. You may be just the right candidate for this role or others! You will be part of a mission driven organisation that's transforming access to autism and ADHD care in England. For all employees, we offer: A strong and positive culture that prioritises staff well being, transparency, and career development. Protected time and budget for team connection, learning, and community building. Competitive compensation, including: Salary of £80,000-90,000, depending on experience and working location Annual salary reviews, ensuring they are competitive Private medical insurance and Employee Assistance Programme (planned in 2026) A unique annual leave benefits package which includes: 34 days of annual leave. This includes eight bank holidays and your birthday off. Option to buy an additional 5 days per year (giving you 39 days per year) An additional 10 days of paid sabbatical leave every three completed years of service (which means 44 days of leave in year four at Paloma!) 2 days per year of special leave, for those moments that happen in life, whether personal or family related Additional benefits include: A premium performance company laptop Equity compensation through Share Options in Paloma Health for employees working at least 32 hours per week with Paloma. NHS discounts, including the Blue Light Card (as we are an NHS provider). Equality & Diversity Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic. Accommodations We're glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly. Safer Recruitment & Pre Employment Checks Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business . click apply for full job details
Resolution Team Manager Location: Remote Salary : £48,000 per annum Vacancy Type: Full-time Closing date: 25 May, 2026 It matters. So we re bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We ve listened. That s why we re creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. We re also adapting how we handle complaints and looking for people who want to be part of delivering a better experience from the very first conversation. We need an experienced complaints professional to lead a high-performing team as a Resolution Team Manager, and shape a complaints service that is fair, responsive and focused on putting things right. This is a pivotal role. You won t just oversee complaint handling - you ll set the tone for how we respond to customers, embed a culture of early resolution, and ensure learning drives real service improvement across the organisation. What you ll be doing You ll work alongside a fellow Resolution Team Manager, and report to the Customer Resolution Manager, ensuring you lead from the front, handle customer concerns with empathy and professionalism, and solve issues at the earliest opportunity. In this role, you will: Lead, support and develop a team of Resolution Caseworkers to deliver consistently high standards Champion a customer-first, early resolution approach across all complaint handling Oversee and manage complaint cases to ensure timely, fair and high-quality outcomes Take ownership of complex, sensitive or high-risk cases where strong judgement is critical Coach and develop team members in communication, investigation and conflict resolution Analyse complaint trends and feedback to identify learning and drive service improvement Ensure robust record-keeping, reporting and organisational learning from complaints Act as a recognised subject matter expert, advising colleagues across the organisation Deliver training to embed best practice and strengthen complaint handling capability Deputise for the Customer Resolution Manager when required What you ll bring You ll bring credibility, sound judgement and a strong sense of purpose when it comes to customer advocacy. We re looking for: Significant experience in complaints handling, ideally within housing Strong knowledge of the Housing Ombudsman Complaint Handling Code Understanding of the RSH Consumer Standards and their application Proven experience leading and developing high-performing teams Excellent communication, coaching and conflict resolution skills The ability to interpret data and turn insight into service improvements A clear commitment to equality, diversity and inclusion A relevant professional qualification (e.g. CIH, customer service or complaints handling) or equivalent experience Why join us? At Stonewater, our customer promise is We are proud to make things personal; if it matters to our customers, it matters to us. This is more than a leadership role, it s an opportunity to shape how we respond when it matters most. If you re motivated by improving services, leading teams and making sure customer voice drives real change, we d love to hear from you. Appointment to this role will be subject to satisfactory references and proof of Right to Work in the UK. Discover Stonewater Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
May 05, 2026
Full time
Resolution Team Manager Location: Remote Salary : £48,000 per annum Vacancy Type: Full-time Closing date: 25 May, 2026 It matters. So we re bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We ve listened. That s why we re creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. We re also adapting how we handle complaints and looking for people who want to be part of delivering a better experience from the very first conversation. We need an experienced complaints professional to lead a high-performing team as a Resolution Team Manager, and shape a complaints service that is fair, responsive and focused on putting things right. This is a pivotal role. You won t just oversee complaint handling - you ll set the tone for how we respond to customers, embed a culture of early resolution, and ensure learning drives real service improvement across the organisation. What you ll be doing You ll work alongside a fellow Resolution Team Manager, and report to the Customer Resolution Manager, ensuring you lead from the front, handle customer concerns with empathy and professionalism, and solve issues at the earliest opportunity. In this role, you will: Lead, support and develop a team of Resolution Caseworkers to deliver consistently high standards Champion a customer-first, early resolution approach across all complaint handling Oversee and manage complaint cases to ensure timely, fair and high-quality outcomes Take ownership of complex, sensitive or high-risk cases where strong judgement is critical Coach and develop team members in communication, investigation and conflict resolution Analyse complaint trends and feedback to identify learning and drive service improvement Ensure robust record-keeping, reporting and organisational learning from complaints Act as a recognised subject matter expert, advising colleagues across the organisation Deliver training to embed best practice and strengthen complaint handling capability Deputise for the Customer Resolution Manager when required What you ll bring You ll bring credibility, sound judgement and a strong sense of purpose when it comes to customer advocacy. We re looking for: Significant experience in complaints handling, ideally within housing Strong knowledge of the Housing Ombudsman Complaint Handling Code Understanding of the RSH Consumer Standards and their application Proven experience leading and developing high-performing teams Excellent communication, coaching and conflict resolution skills The ability to interpret data and turn insight into service improvements A clear commitment to equality, diversity and inclusion A relevant professional qualification (e.g. CIH, customer service or complaints handling) or equivalent experience Why join us? At Stonewater, our customer promise is We are proud to make things personal; if it matters to our customers, it matters to us. This is more than a leadership role, it s an opportunity to shape how we respond when it matters most. If you re motivated by improving services, leading teams and making sure customer voice drives real change, we d love to hear from you. Appointment to this role will be subject to satisfactory references and proof of Right to Work in the UK. Discover Stonewater Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Senior Sales Negotiator Telford Basic salary 26,000 to 30,000 Plus uncapped bonus scheme Long term career opportunities for progression Our client is an established independent estate agents currently recruiting for an experienced Senior Sales Negotiator to provide support to other negotiators and the Branch Manager at their busy branch in Telford We would also be interested with applications from sales negotiators looking to move up the ladder to a more senior negotiating role We are looking for a professional successful property sales professional with a proven track record in residential sales As a Senior Sales Negotiator you will also demonstrate enthusiasm, determination, self-motivation and a commitment to succeed in a challenging fast paced targeted environment Individuals will also need to be able to demonstrate strong communication, negotiation and presentation skills alongside the ability to effectively manage and prioritise workloads to meet targets and deadlines Main duties include: Organising and carrying out residential property valuations Registering potential purchasers and identify houses that suit their requirements Arranging and conducting property viewings Liaising with all parties to ensure a sale is agreed between vendors and purchasers Achieving individual, team targets and overall branch objectives to deadlines Effectively handling enquiries and queries both over the telephone and in branch Ensuring all parties are kept up to date through the sales process to completion Communicating with clients at all levels and delivering first class customer service Flexible, always going the extra mile to ensure clients always receive a positive experience Remaining compliant following current legislations and company processes at all times Working outside of normal office hours as and when necessary PLEASE NOTE Successful candidates MUST have experience as a Sales Negotiator within a High Street Estate Agents If you are looking for an autonomous sales role with clear career progression we would like to talk to you now In the first instance contact Anita or Jodie, in complete confidence, at Career Studio on (phone number removed) anytime up until 6pm
May 05, 2026
Full time
Senior Sales Negotiator Telford Basic salary 26,000 to 30,000 Plus uncapped bonus scheme Long term career opportunities for progression Our client is an established independent estate agents currently recruiting for an experienced Senior Sales Negotiator to provide support to other negotiators and the Branch Manager at their busy branch in Telford We would also be interested with applications from sales negotiators looking to move up the ladder to a more senior negotiating role We are looking for a professional successful property sales professional with a proven track record in residential sales As a Senior Sales Negotiator you will also demonstrate enthusiasm, determination, self-motivation and a commitment to succeed in a challenging fast paced targeted environment Individuals will also need to be able to demonstrate strong communication, negotiation and presentation skills alongside the ability to effectively manage and prioritise workloads to meet targets and deadlines Main duties include: Organising and carrying out residential property valuations Registering potential purchasers and identify houses that suit their requirements Arranging and conducting property viewings Liaising with all parties to ensure a sale is agreed between vendors and purchasers Achieving individual, team targets and overall branch objectives to deadlines Effectively handling enquiries and queries both over the telephone and in branch Ensuring all parties are kept up to date through the sales process to completion Communicating with clients at all levels and delivering first class customer service Flexible, always going the extra mile to ensure clients always receive a positive experience Remaining compliant following current legislations and company processes at all times Working outside of normal office hours as and when necessary PLEASE NOTE Successful candidates MUST have experience as a Sales Negotiator within a High Street Estate Agents If you are looking for an autonomous sales role with clear career progression we would like to talk to you now In the first instance contact Anita or Jodie, in complete confidence, at Career Studio on (phone number removed) anytime up until 6pm
Pear Recruitment: Property Maintenance Manager Location: St Albans Salary: £28,000 - £30,000 OTE £32,500 6 months plus experience Full Driving Licence Our client is looking to recruit a Property Maintenance Manager to join their team of trusted and established property specialists. They are renowned for delivering professional and reliable services across sales, lettings, and property management. They have a strong focus on customer care, ensuring clients receive the best personalised support. This is your opportunity to join this team of property Experts! Duties Overseeing all Landlord and Tenant enquiries relating to the maintenance works. Retaining Landlords Organising Gas certificate s Go through maintenance issues daily and prioritise. Managing the maintenance team along with several independent Contractors. Preparing, issuing and managing the Tender process for contracted works. Recording all activity and scheduled works onto the in-house system. Landlord and Tenant liaison, ensuring high levels of customer service. Screening and selecting tenants (background, credit checks) Deal with tenant complaints and issues Ensures that the property is legally compliant Conducting regular property inspections Handling late payments, arrears, and evictions if needed Being part of an enthusiastic and driven team, working towards common goals Requirements Flexible and hands on approach Excellent communication and customer service skills Self-starter who can work on their own Problem solver with attention to detail Excellent time management skills Ability to work fast under pressure to meet deadlines when required If you are interested in this Property Maintenance Manager role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
May 05, 2026
Full time
Pear Recruitment: Property Maintenance Manager Location: St Albans Salary: £28,000 - £30,000 OTE £32,500 6 months plus experience Full Driving Licence Our client is looking to recruit a Property Maintenance Manager to join their team of trusted and established property specialists. They are renowned for delivering professional and reliable services across sales, lettings, and property management. They have a strong focus on customer care, ensuring clients receive the best personalised support. This is your opportunity to join this team of property Experts! Duties Overseeing all Landlord and Tenant enquiries relating to the maintenance works. Retaining Landlords Organising Gas certificate s Go through maintenance issues daily and prioritise. Managing the maintenance team along with several independent Contractors. Preparing, issuing and managing the Tender process for contracted works. Recording all activity and scheduled works onto the in-house system. Landlord and Tenant liaison, ensuring high levels of customer service. Screening and selecting tenants (background, credit checks) Deal with tenant complaints and issues Ensures that the property is legally compliant Conducting regular property inspections Handling late payments, arrears, and evictions if needed Being part of an enthusiastic and driven team, working towards common goals Requirements Flexible and hands on approach Excellent communication and customer service skills Self-starter who can work on their own Problem solver with attention to detail Excellent time management skills Ability to work fast under pressure to meet deadlines when required If you are interested in this Property Maintenance Manager role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
Finance Assistant Salary - up to £26,000 Start Date - Flexible Close date -15th May 2026 Location - Central Bristol At Kings Court Trust, we occupy a unique, privileged position. We are called upon at a sensitive time when families are going through the stages of grief, but there is an acceptance that certain realities need to be addressed. To support families through bereavement with expert guidance and genuine compassion, making a complex process feel manageable and human. What you ll be doing Oversee management of billing and disbursement ledgers for client accounts, including approving and posting slips for invoices Daily and monthly bank reconciliations Oversee the reconciliations of the individual balances of virtual accounts in our in house case management program Review and post bank payment slips to the correct bank nominal codes and platforms Supporting the month end processing Collaborating across teams to ensure a seamless client experience Contributing to continuous improvement and innovation in how we work What we're looking for Qualifications are desirable but not essential, we are looking for individuals with some of the following experience: Previous experience in a finance or administrative role Demonstrable experience in excel The type of person you ll be: A Strong communicator clear, empathetic, and confident A proactive, solutions-focused individual Ability to work independently and as part of a collaborative team A passion for making a difference in people s lives What we can offer you (up to) £26,000 per annum 25 days plus bank holidays, increasing annually to 30. Health Cash Plan - Cash back for Dental, optical, and other treatments Employee discounts across a range of products and services. Variety of salary sacrifice benefits such as tech vouchers, dental & holiday buy. Company pension scheme - matching up to 5% Income protection insurance Life assurance policy Enhanced family leave (upon completion of probation) Cycle to work scheme Employee Assistance Programme Why join us A supportive, people-first culture Opportunities for growth and development A chance to make a real impact during life s most challenging times Hybrid and flexible working options to suit your needs Hiring process - what to expect We like to keep things clear and straightforward. Here s what you can expect: Application review - We review applications on a rolling basis and will contact you when shortlisted First stage Interview - This is your competency based interview with the hiring manager. Final Stage - Meet more of the team and ask any final questions Feedback - We will contact you following your interview, typically within 1 week. Support - We want everyone to feel comfortable and confident throughout our hiring process. If you have a medical condition or need any adjustments whether that s for an interview or any part of the process please let us know. We re happy to have a conversation about how we can best support you. Ready to apply If Kings Court Trust sounds like the kind of place where you d thrive, we d love to hear from you. Apply now and help us shape the future of estate administration. Equality, Diversity & Inclusion At Kings Court Trust, we re committed to creating a workplace where everyone feels welcome, respected, and able to thrive. We believe in equal opportunities for all and ensure that every hiring decision is based on merit, skills, and experience, nothing else. We re proud to foster an inclusive environment where individuality is celebrated and diverse perspectives are valued across everything we do. By applying for this role, you re sharing your information with Kings Court Trust. We take your privacy seriously. To understand how we handle your data, please read our Privacy Policy, available on our website.
May 05, 2026
Full time
Finance Assistant Salary - up to £26,000 Start Date - Flexible Close date -15th May 2026 Location - Central Bristol At Kings Court Trust, we occupy a unique, privileged position. We are called upon at a sensitive time when families are going through the stages of grief, but there is an acceptance that certain realities need to be addressed. To support families through bereavement with expert guidance and genuine compassion, making a complex process feel manageable and human. What you ll be doing Oversee management of billing and disbursement ledgers for client accounts, including approving and posting slips for invoices Daily and monthly bank reconciliations Oversee the reconciliations of the individual balances of virtual accounts in our in house case management program Review and post bank payment slips to the correct bank nominal codes and platforms Supporting the month end processing Collaborating across teams to ensure a seamless client experience Contributing to continuous improvement and innovation in how we work What we're looking for Qualifications are desirable but not essential, we are looking for individuals with some of the following experience: Previous experience in a finance or administrative role Demonstrable experience in excel The type of person you ll be: A Strong communicator clear, empathetic, and confident A proactive, solutions-focused individual Ability to work independently and as part of a collaborative team A passion for making a difference in people s lives What we can offer you (up to) £26,000 per annum 25 days plus bank holidays, increasing annually to 30. Health Cash Plan - Cash back for Dental, optical, and other treatments Employee discounts across a range of products and services. Variety of salary sacrifice benefits such as tech vouchers, dental & holiday buy. Company pension scheme - matching up to 5% Income protection insurance Life assurance policy Enhanced family leave (upon completion of probation) Cycle to work scheme Employee Assistance Programme Why join us A supportive, people-first culture Opportunities for growth and development A chance to make a real impact during life s most challenging times Hybrid and flexible working options to suit your needs Hiring process - what to expect We like to keep things clear and straightforward. Here s what you can expect: Application review - We review applications on a rolling basis and will contact you when shortlisted First stage Interview - This is your competency based interview with the hiring manager. Final Stage - Meet more of the team and ask any final questions Feedback - We will contact you following your interview, typically within 1 week. Support - We want everyone to feel comfortable and confident throughout our hiring process. If you have a medical condition or need any adjustments whether that s for an interview or any part of the process please let us know. We re happy to have a conversation about how we can best support you. Ready to apply If Kings Court Trust sounds like the kind of place where you d thrive, we d love to hear from you. Apply now and help us shape the future of estate administration. Equality, Diversity & Inclusion At Kings Court Trust, we re committed to creating a workplace where everyone feels welcome, respected, and able to thrive. We believe in equal opportunities for all and ensure that every hiring decision is based on merit, skills, and experience, nothing else. We re proud to foster an inclusive environment where individuality is celebrated and diverse perspectives are valued across everything we do. By applying for this role, you re sharing your information with Kings Court Trust. We take your privacy seriously. To understand how we handle your data, please read our Privacy Policy, available on our website.
As a CBRE Senior Facilities Manager, you will lead a team responsible for overseeing building operations and maintenance. You will be the central figure in transforming our workplace into an exceptional environment. You will be responsible for upholding global standards while confidently adapting them to meet local needs, ensuring every interaction and space reflects our commitment to excellence. This position requires a leader who can not only manage facilities but also champion a positive and engaging workplace culture. What You'll Do: Workplace Team Leadership & Programs Adoption: Lead and inspire the on-site facilities team, fostering a high-performance culture focused on service excellence and continuous improvement. Adapt global workplace programs to local nuances, maintaining brand consistency and driving the successful adoption of Workplace initiatives throughout the Workplace Experience Ambassadors, Facility Management & Engineering, Mailroom, Housekeeping, or other partners. Mentor, coach, and support team development, including performance evaluations, training, and recruitment. Leverage data-driven insights to optimize program delivery and enhance colleague engagement. Operational Efficiency & Cost Management: Manage operational budgets diligently, identifying efficiencies to provide the best buildings at the most competitive costs. Oversee procurement, ensuring optimal value in facility services, supplies, and equipment through strategic negotiation and vendor management. Develop and manage robust preventive maintenance programs to ensure peak performance and longevity of all building systems. Proactively identify and mitigate operational risks, ensuring compliance, safety, and business continuity. Coordinate and manage all facility repairs, maintenance, and minor projects, working with technicians and third-party contractors. Conduct facility inspections and quality assurance, adhering to all local, state, and federal regulations. Frictionless Workplace & Client Relations: Serve as the primary point of contact for colleague inquiries and service requests, resolving issues swiftly and efficiently to create exceptional moments and a frictionless experience. Gather and analyse occupant feedback to continuously refine service delivery and enhance the overall workplace experience. Cultivate strong relationships with local client leadership and stakeholders, providing timely updates and strategic insights. Generate compelling reports that translate program performance data into actionable insights, demonstrating return on experience and colleague impact. What Success Looks Like: Adoption Excellence: Consistently meeting Workplace Experience standards. Operational Efficiency: Minimized friction in daily workplace interactions and proactive scheduling. Problem Resolution: Effective identification, troubleshooting, and resolution of complex issues. Engagement Impact: Measurable improvement in colleague satisfaction related to Workplace Experience. Relationship Strength: Strong partnerships with colleagues and stakeholders, evidenced by proactive collaboration. Values Alignment: Leading by example, consistent with CBRE's RISE values (Respect, Integrity, Service, and Excellence). What You Bring: Strategic & Proactive Ownership: Ability to independently drive initiatives and take full responsibility for the workplace environment. Problem-Solving & Decision-Making: Proven ability to handle complex challenges and make critical, timely decisions. Customer-First Approach: Unwavering commitment to prioritizing colleague needs in every program and process. Relationship Building & Influence: Demonstrated success in building influence and driving results with diverse stakeholders. Facilities Expertise: In-depth understanding of regulatory compliance, safety protocols, building codes, and best practices in facility management, including HVAC, plumbing, electrical, and safety systems. Financial Acumen: Experience in managing operational budgets, identifying efficiencies, and overseeing procurement. Leadership Experience: Preferred experience in staffing, selection, training, development, and performance management of teams. Communication & Influence: Exceptional ability to guide complex discussions, convey expectations, and motivate teams towards excellence. Education & Certifications: Bachelor's Degree preferred with 3-5 years of relevant experience, or an equivalent combination of education and experience. Valid driver's license required. Facility Management certification (e.g., CFM, FMP) preferred. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
May 05, 2026
Full time
As a CBRE Senior Facilities Manager, you will lead a team responsible for overseeing building operations and maintenance. You will be the central figure in transforming our workplace into an exceptional environment. You will be responsible for upholding global standards while confidently adapting them to meet local needs, ensuring every interaction and space reflects our commitment to excellence. This position requires a leader who can not only manage facilities but also champion a positive and engaging workplace culture. What You'll Do: Workplace Team Leadership & Programs Adoption: Lead and inspire the on-site facilities team, fostering a high-performance culture focused on service excellence and continuous improvement. Adapt global workplace programs to local nuances, maintaining brand consistency and driving the successful adoption of Workplace initiatives throughout the Workplace Experience Ambassadors, Facility Management & Engineering, Mailroom, Housekeeping, or other partners. Mentor, coach, and support team development, including performance evaluations, training, and recruitment. Leverage data-driven insights to optimize program delivery and enhance colleague engagement. Operational Efficiency & Cost Management: Manage operational budgets diligently, identifying efficiencies to provide the best buildings at the most competitive costs. Oversee procurement, ensuring optimal value in facility services, supplies, and equipment through strategic negotiation and vendor management. Develop and manage robust preventive maintenance programs to ensure peak performance and longevity of all building systems. Proactively identify and mitigate operational risks, ensuring compliance, safety, and business continuity. Coordinate and manage all facility repairs, maintenance, and minor projects, working with technicians and third-party contractors. Conduct facility inspections and quality assurance, adhering to all local, state, and federal regulations. Frictionless Workplace & Client Relations: Serve as the primary point of contact for colleague inquiries and service requests, resolving issues swiftly and efficiently to create exceptional moments and a frictionless experience. Gather and analyse occupant feedback to continuously refine service delivery and enhance the overall workplace experience. Cultivate strong relationships with local client leadership and stakeholders, providing timely updates and strategic insights. Generate compelling reports that translate program performance data into actionable insights, demonstrating return on experience and colleague impact. What Success Looks Like: Adoption Excellence: Consistently meeting Workplace Experience standards. Operational Efficiency: Minimized friction in daily workplace interactions and proactive scheduling. Problem Resolution: Effective identification, troubleshooting, and resolution of complex issues. Engagement Impact: Measurable improvement in colleague satisfaction related to Workplace Experience. Relationship Strength: Strong partnerships with colleagues and stakeholders, evidenced by proactive collaboration. Values Alignment: Leading by example, consistent with CBRE's RISE values (Respect, Integrity, Service, and Excellence). What You Bring: Strategic & Proactive Ownership: Ability to independently drive initiatives and take full responsibility for the workplace environment. Problem-Solving & Decision-Making: Proven ability to handle complex challenges and make critical, timely decisions. Customer-First Approach: Unwavering commitment to prioritizing colleague needs in every program and process. Relationship Building & Influence: Demonstrated success in building influence and driving results with diverse stakeholders. Facilities Expertise: In-depth understanding of regulatory compliance, safety protocols, building codes, and best practices in facility management, including HVAC, plumbing, electrical, and safety systems. Financial Acumen: Experience in managing operational budgets, identifying efficiencies, and overseeing procurement. Leadership Experience: Preferred experience in staffing, selection, training, development, and performance management of teams. Communication & Influence: Exceptional ability to guide complex discussions, convey expectations, and motivate teams towards excellence. Education & Certifications: Bachelor's Degree preferred with 3-5 years of relevant experience, or an equivalent combination of education and experience. Valid driver's license required. Facility Management certification (e.g., CFM, FMP) preferred. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
A Part-Time VAT Manager opportunity has arisen in a growing and ambitious, privately owned Real Estate Group. Working as a senior member of an established tax team, you will be reporting to the Tax Director, Tax has a high profile internally and provide tax advice from the start of any potential transaction or business interest click apply for full job details
May 03, 2026
Full time
A Part-Time VAT Manager opportunity has arisen in a growing and ambitious, privately owned Real Estate Group. Working as a senior member of an established tax team, you will be reporting to the Tax Director, Tax has a high profile internally and provide tax advice from the start of any potential transaction or business interest click apply for full job details
Jones Lang LaSalle Incorporated
Manchester, Lancashire
Senior Facilities Manager page is loaded Senior Facilities Managerremote type: On-sitelocations: Greater Manchester, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ493168 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior Facilities Manager Role: Senior Facilities Manager responsible for operational and strategic management of an EMEA portfolio across UK, IRE and France. The SFM will work closely with the client in partnership and manage a team of direct reports.The SFM will have 5 years of experience in a similar role, excellent customer service, facilities and management skills with experience of managing small facilities related projects within a corporate environment. Key Responsibilities: Work closely with client to ensure contract scope is delivered to a high standard. Actively manage the workflow of PPMs and Reactive WOs via the Corrigo system and ensure that WOs are updated and closed out within the set SLA.Relationship, process, people, compliance and budget management for multiple sites across EMEA. Able to operate independently with minimal supervision.Communicate and report on an agreed regular basis with client and members of client teams across EMEA and the US where appropriate to do so.Oversee JLL and vendor team to ensure a culture of safety, customer service, compliance and quality.Oversight of capital and operating budget development and management; oversee financial reporting for clientDevelop overall workflow to meet SLAs. Ensures compliance across operations at the site(s).Integrate with JLL team and suppliers to ensure SLAs and monitor performance.With supply chain identify opportunities to deliver differentiated value through quality, innovation or cost improvements. Work in conjunction with central supply chain programs and account specific programs to support client specific needs, including meeting governance requirements and scorecard review.Support operational expense budget process across functional partners in support of client objectives. Ensure budget targets are met for site(s) and that client invoicing is consistent and completed on time. Manage and report to client on variance of budget with the support of JLL finance.Implement account wide innovative programs, processes and procedures that reduce short and long term operating costs and increase productivity. Encourage team to be innovative in client service / problem solvingLead in participation of local JLL and Account innovation programs. Redeploy innovations learnt from other account teams. Demonstrate to Client JLL innovation effortContribute to the KPI and Global Quarterly Variance Review pack with the wider JLL global team. Competencies and Experience: Strong organizational and management skills 5 years minimum experience in a similar role Business acumen including financial planning and analysis. Must be able to manage within budget and time constraints Ability to matrix manage technical and administrative staff String communication skills Location: On-site -Greater Manchester, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R) company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
May 03, 2026
Full time
Senior Facilities Manager page is loaded Senior Facilities Managerremote type: On-sitelocations: Greater Manchester, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ493168 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior Facilities Manager Role: Senior Facilities Manager responsible for operational and strategic management of an EMEA portfolio across UK, IRE and France. The SFM will work closely with the client in partnership and manage a team of direct reports.The SFM will have 5 years of experience in a similar role, excellent customer service, facilities and management skills with experience of managing small facilities related projects within a corporate environment. Key Responsibilities: Work closely with client to ensure contract scope is delivered to a high standard. Actively manage the workflow of PPMs and Reactive WOs via the Corrigo system and ensure that WOs are updated and closed out within the set SLA.Relationship, process, people, compliance and budget management for multiple sites across EMEA. Able to operate independently with minimal supervision.Communicate and report on an agreed regular basis with client and members of client teams across EMEA and the US where appropriate to do so.Oversee JLL and vendor team to ensure a culture of safety, customer service, compliance and quality.Oversight of capital and operating budget development and management; oversee financial reporting for clientDevelop overall workflow to meet SLAs. Ensures compliance across operations at the site(s).Integrate with JLL team and suppliers to ensure SLAs and monitor performance.With supply chain identify opportunities to deliver differentiated value through quality, innovation or cost improvements. Work in conjunction with central supply chain programs and account specific programs to support client specific needs, including meeting governance requirements and scorecard review.Support operational expense budget process across functional partners in support of client objectives. Ensure budget targets are met for site(s) and that client invoicing is consistent and completed on time. Manage and report to client on variance of budget with the support of JLL finance.Implement account wide innovative programs, processes and procedures that reduce short and long term operating costs and increase productivity. Encourage team to be innovative in client service / problem solvingLead in participation of local JLL and Account innovation programs. Redeploy innovations learnt from other account teams. Demonstrate to Client JLL innovation effortContribute to the KPI and Global Quarterly Variance Review pack with the wider JLL global team. Competencies and Experience: Strong organizational and management skills 5 years minimum experience in a similar role Business acumen including financial planning and analysis. Must be able to manage within budget and time constraints Ability to matrix manage technical and administrative staff String communication skills Location: On-site -Greater Manchester, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R) company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Go back Gloucestershire Hospitals NHS Foundation Trust Head of Estates Technical Compliance, Band 8c The closing date is 06 May 2026 Are you an experienced estates professional ready for a strategic leadership role where your expertise directly shapes safety, assurance, and Board-level decision making? We are seeking an exceptional leader to join us as Head of Estates Technical Compliance, ensuring the Trust meets all statutory, regulatory, and NHS estates compliance requirements across a complex estate. Working at the heart of the organisation, you will provide assurance to the Executive Team, Designated Person (DP), and Trust Board, leading estates compliance and governance. This includes HTMs/HBNs, statutory audits, and key safety areas such as fire, water, electrical resilience, medical gases, asbestos, and wider infrastructure risk. This is a highly influential role within a collaborative environment, working across partners including our wholly owned subsidiary (GMS), PFI partners, landlords, and ICs colleagues. You'll help ensure estates services remain safe, compliant, and resilient while driving continuous improvement. We are looking for a senior professional with experience in healthcare estates, facilities, or infrastructure, and strong knowledge of HTMs, HBNs, and compliance accountability frameworks. The role requires the ability to translate complex technical risk into clear insight for senior stakeholders, alongside strong leadership, communication, and influencing skills. Experience in governance or safety groups and a strong commitment to patient and staff safety are essential. Main duties of the job Lead estates governance and ensure full compliance with statutory, regulatory, and NHS requirements across the Trust estates Oversee the NHS Premises Assurance Model (PAM), including submission, action planning, and continuous improvement Chair and/or support estates safety governance groups, ensuring effective Authorising Engineer oversight and assurance frameworks Provide independent assurance through audits, inspections, and structured risk escalation processes Deliver clear, insightful Board-level reporting on estates risk, safety, compliance, and performance Contribute to business continuity planning and incident response management across estates services Lead governance and oversight of the Strategic Asset Management Plan (SAMP), ensuring alignment with organisational priorities Work in close partnership with clinical, operational, and EPRR teams to ensure integrated, resilient service delivery About us Gloucestershire Hospitals NHS Foundation Trust was formed in 2004 following a reconfiguration of health services in Gloucestershire. We provide acute hospital services across two main district general hospitals, Gloucestershire Royal Hospital and Cheltenham General Hospital, as well as maternity services at Stroud Maternity Hospital. We are proud to place people at the centre of everything we do, working as one team with a shared ambition to grow, develop and learn. Every contribution is valued, and by combining our skills and experience we support both our diverse communities and each other. Gloucestershire offers a strong sense of community and outstanding natural beauty, from historic towns to Areas of Outstanding Natural Beauty. With excellent schools, vibrant cultural life, and superb transport links to Bristol, Birmingham and London, it is an inspiring place to live and work. We are entering an exciting phase of estates transformation, investment, and modernisation. This role offers the opportunity to shape and influence the future of our estate, ensuring it remains safe, compliant, and fully equipped to support high quality clinical care for years to come. You will join a collaborative, ambitious, and supportive team that is committed to delivering excellence and continuously improving the environment in which care is delivered. Person Specification Qualifications/ Education Degree in a relevant engineering, estates, FM or safety discipline, or equivalent experience In-depth managerial, financial and contracting knowledge Evidence of Continuing Professional Development Professional membership of a relevant body (e.g., IHEEM, IWFM, IOSH/IIRSM, Engineering Council) Formal training in healthcare estates compliance, HTMs/HBNs, or safety management Experience, Skills and Knowledge Significant senior experience in Estates, FM and/or Capital within a complex acute healthcare environment Working in complex environment providing assurance to duty holder e.g. Wholly Owned Subsidiary, Private Finance Initiative (or similar) complex FM contracts Significant senior experience in Estates, FM and/or Capital within a complex acute healthcare environment Demonstrable experience leading Estates governance and compliance frameworks Experience providing assurance to senior executives, Boards or duty holders in complex legal and contractual environments e.g. WOS, PFI, Estates providers Strong knowledge of statutory legislation, NHS Assurance and Accountability Framework (AAF), HTMs/HBNs, and estates related risk Experience chairing complex safety or governance groups Ability to interpret complex technical, legal and regulatory information for non technical audiences Experience working with multiple providers and landlords to deliver compliance assurance Advanced data analysis, reporting and governance presentation skills Experience with Power BI, compliance systems and/or AI platforms Experience of major incident response or business continuity planning Leadership & Behavioural Qualities Highly developed leadership skills with the ability to influence, challenge and negotiate at all levels Strong organisational skills; able to manage competing priorities and deadlines Excellent communication, interpersonal and stakeholder management skills Ability to handle contentious, sensitive and high risk issues confidently Demonstrates initiative, resilience and a proactive approach to risk and safety Commitment to teamwork, collaboration and Trust values Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Gloucestershire Hospitals NHS Foundation Trust Address Sitewide (Beacon House, Gloucester Royal Hospital) £79,504 to £91,609 a year(pa pro rata if part time) Contract Permanent Working pattern Full time Reference number 318-26-T0253 Job locations Sitewide (Beacon House, Gloucester Royal Hospital)
May 03, 2026
Full time
Go back Gloucestershire Hospitals NHS Foundation Trust Head of Estates Technical Compliance, Band 8c The closing date is 06 May 2026 Are you an experienced estates professional ready for a strategic leadership role where your expertise directly shapes safety, assurance, and Board-level decision making? We are seeking an exceptional leader to join us as Head of Estates Technical Compliance, ensuring the Trust meets all statutory, regulatory, and NHS estates compliance requirements across a complex estate. Working at the heart of the organisation, you will provide assurance to the Executive Team, Designated Person (DP), and Trust Board, leading estates compliance and governance. This includes HTMs/HBNs, statutory audits, and key safety areas such as fire, water, electrical resilience, medical gases, asbestos, and wider infrastructure risk. This is a highly influential role within a collaborative environment, working across partners including our wholly owned subsidiary (GMS), PFI partners, landlords, and ICs colleagues. You'll help ensure estates services remain safe, compliant, and resilient while driving continuous improvement. We are looking for a senior professional with experience in healthcare estates, facilities, or infrastructure, and strong knowledge of HTMs, HBNs, and compliance accountability frameworks. The role requires the ability to translate complex technical risk into clear insight for senior stakeholders, alongside strong leadership, communication, and influencing skills. Experience in governance or safety groups and a strong commitment to patient and staff safety are essential. Main duties of the job Lead estates governance and ensure full compliance with statutory, regulatory, and NHS requirements across the Trust estates Oversee the NHS Premises Assurance Model (PAM), including submission, action planning, and continuous improvement Chair and/or support estates safety governance groups, ensuring effective Authorising Engineer oversight and assurance frameworks Provide independent assurance through audits, inspections, and structured risk escalation processes Deliver clear, insightful Board-level reporting on estates risk, safety, compliance, and performance Contribute to business continuity planning and incident response management across estates services Lead governance and oversight of the Strategic Asset Management Plan (SAMP), ensuring alignment with organisational priorities Work in close partnership with clinical, operational, and EPRR teams to ensure integrated, resilient service delivery About us Gloucestershire Hospitals NHS Foundation Trust was formed in 2004 following a reconfiguration of health services in Gloucestershire. We provide acute hospital services across two main district general hospitals, Gloucestershire Royal Hospital and Cheltenham General Hospital, as well as maternity services at Stroud Maternity Hospital. We are proud to place people at the centre of everything we do, working as one team with a shared ambition to grow, develop and learn. Every contribution is valued, and by combining our skills and experience we support both our diverse communities and each other. Gloucestershire offers a strong sense of community and outstanding natural beauty, from historic towns to Areas of Outstanding Natural Beauty. With excellent schools, vibrant cultural life, and superb transport links to Bristol, Birmingham and London, it is an inspiring place to live and work. We are entering an exciting phase of estates transformation, investment, and modernisation. This role offers the opportunity to shape and influence the future of our estate, ensuring it remains safe, compliant, and fully equipped to support high quality clinical care for years to come. You will join a collaborative, ambitious, and supportive team that is committed to delivering excellence and continuously improving the environment in which care is delivered. Person Specification Qualifications/ Education Degree in a relevant engineering, estates, FM or safety discipline, or equivalent experience In-depth managerial, financial and contracting knowledge Evidence of Continuing Professional Development Professional membership of a relevant body (e.g., IHEEM, IWFM, IOSH/IIRSM, Engineering Council) Formal training in healthcare estates compliance, HTMs/HBNs, or safety management Experience, Skills and Knowledge Significant senior experience in Estates, FM and/or Capital within a complex acute healthcare environment Working in complex environment providing assurance to duty holder e.g. Wholly Owned Subsidiary, Private Finance Initiative (or similar) complex FM contracts Significant senior experience in Estates, FM and/or Capital within a complex acute healthcare environment Demonstrable experience leading Estates governance and compliance frameworks Experience providing assurance to senior executives, Boards or duty holders in complex legal and contractual environments e.g. WOS, PFI, Estates providers Strong knowledge of statutory legislation, NHS Assurance and Accountability Framework (AAF), HTMs/HBNs, and estates related risk Experience chairing complex safety or governance groups Ability to interpret complex technical, legal and regulatory information for non technical audiences Experience working with multiple providers and landlords to deliver compliance assurance Advanced data analysis, reporting and governance presentation skills Experience with Power BI, compliance systems and/or AI platforms Experience of major incident response or business continuity planning Leadership & Behavioural Qualities Highly developed leadership skills with the ability to influence, challenge and negotiate at all levels Strong organisational skills; able to manage competing priorities and deadlines Excellent communication, interpersonal and stakeholder management skills Ability to handle contentious, sensitive and high risk issues confidently Demonstrates initiative, resilience and a proactive approach to risk and safety Commitment to teamwork, collaboration and Trust values Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Gloucestershire Hospitals NHS Foundation Trust Address Sitewide (Beacon House, Gloucester Royal Hospital) £79,504 to £91,609 a year(pa pro rata if part time) Contract Permanent Working pattern Full time Reference number 318-26-T0253 Job locations Sitewide (Beacon House, Gloucester Royal Hospital)
Job Purpose: At Lucy Properties we pride ourselves on maintaining high standards across our 360 rental properties in the Oxford area. We are seeking a proactive and experienced Maintenance Assistant to join our professional and friendly maintenance team based in Jericho. This role offers the opportunity to work across a wide variety of tasks in a well-organised and respectful workplace, where quality, safety and teamwork are key. Business Overview: At Lucy Real Estate, comprised of Lucy Properties and Lucy Developments, our mission is to provide high-quality homes and outstanding support to our tenants and buyers alike. Lucy Properties is a trusted letting and management business that owns, lets and manages a portfolio of 360 residential properties, home to over 850 tenants in Oxford. Our dedicated in-house property and maintenance team ensures responsive, professional service, with tenant satisfaction as our top priority. Lucy Developments specialize in the creation of high-end, sustainable homes for sale. Focused on prime locations within a 90-minute commute from Oxford, we are committed to thoughtful design, environmental responsibility, and long-term value. Job Context: As a Maintenance Assistant, you will play a key role in ensuring our properties are safe, well maintained and presented to a high standard. You will carry out general maintenance duties including carpentry, decorating, plumbing, general cleaning and landscaping, working both independently and as part of the wider maintenance team. You will conduct regular inspections to quickly identify and address maintenance needs, assist with event setups as required and ensure ongoing compliance with health and safety regulations. Job Dimensions: - This is a full-time client facing role working 37hours per week Monday to Friday. - The successful candidate will be expected take part in the on-call emergency rota - The role will report directly to the Maintenance Manager. Key Accountabilities: - Carry out scheduled and ad-hoc property repairs and maintenance to a high standard. - Conduct preventative maintenance and identify areas requiring upgrades or replacements - Provide clear advice and support to tenants on maintenance matters - Undertake a variety of repair and maintenance tasks including:Carpentry, General building work, Basic Plumbing, Painting and decorating, Brickwork and plastering, Roofing and guttering. - Furniture removal and waste disposal (using company van) - Conduct regular property inspections to identify potential issues - Ensure compliance with all health and safety regulations - Participate in the emergency on-call rota as required - Undertake any other duties as required to support continuous service improvement Qualifications: Minimum Qualifications, Knowledge, and Experience - Experience in property maintenance or a related trade - Working knowledge of carpentry, plumbing, painting and general repairs - Ability to troubleshoot and resolve minor electrical, plumbing and structural issues - Competency in using hand tools and maintenance equipment - Strong communication skills and a customer focused approach - Full UK driving licence (clean) Behavioural Competencies: - Positive and confident approach to tasks - Reliable, self-motivated, and well organised - Excellent time management and problem-solving skills - Able to work independently and collaboratively as part of a team - Professional appearance and conduct - Demonstrates strong attention to detail - Takes pride in delivering high-quality work About Us: Lucy Properties is a property owner and lettings & management business within Oxfordshire. With an increasing focus on sustainable living, we invest in and manage over 500 lettable units with over 650 tenants. One of Oxford's largest private landlords, our properties - including residential units, offices, car parks and agricultural land - are managed and maintained in-house, providing an extremely high-quality service to residential and commercial tenants alike.
May 03, 2026
Full time
Job Purpose: At Lucy Properties we pride ourselves on maintaining high standards across our 360 rental properties in the Oxford area. We are seeking a proactive and experienced Maintenance Assistant to join our professional and friendly maintenance team based in Jericho. This role offers the opportunity to work across a wide variety of tasks in a well-organised and respectful workplace, where quality, safety and teamwork are key. Business Overview: At Lucy Real Estate, comprised of Lucy Properties and Lucy Developments, our mission is to provide high-quality homes and outstanding support to our tenants and buyers alike. Lucy Properties is a trusted letting and management business that owns, lets and manages a portfolio of 360 residential properties, home to over 850 tenants in Oxford. Our dedicated in-house property and maintenance team ensures responsive, professional service, with tenant satisfaction as our top priority. Lucy Developments specialize in the creation of high-end, sustainable homes for sale. Focused on prime locations within a 90-minute commute from Oxford, we are committed to thoughtful design, environmental responsibility, and long-term value. Job Context: As a Maintenance Assistant, you will play a key role in ensuring our properties are safe, well maintained and presented to a high standard. You will carry out general maintenance duties including carpentry, decorating, plumbing, general cleaning and landscaping, working both independently and as part of the wider maintenance team. You will conduct regular inspections to quickly identify and address maintenance needs, assist with event setups as required and ensure ongoing compliance with health and safety regulations. Job Dimensions: - This is a full-time client facing role working 37hours per week Monday to Friday. - The successful candidate will be expected take part in the on-call emergency rota - The role will report directly to the Maintenance Manager. Key Accountabilities: - Carry out scheduled and ad-hoc property repairs and maintenance to a high standard. - Conduct preventative maintenance and identify areas requiring upgrades or replacements - Provide clear advice and support to tenants on maintenance matters - Undertake a variety of repair and maintenance tasks including:Carpentry, General building work, Basic Plumbing, Painting and decorating, Brickwork and plastering, Roofing and guttering. - Furniture removal and waste disposal (using company van) - Conduct regular property inspections to identify potential issues - Ensure compliance with all health and safety regulations - Participate in the emergency on-call rota as required - Undertake any other duties as required to support continuous service improvement Qualifications: Minimum Qualifications, Knowledge, and Experience - Experience in property maintenance or a related trade - Working knowledge of carpentry, plumbing, painting and general repairs - Ability to troubleshoot and resolve minor electrical, plumbing and structural issues - Competency in using hand tools and maintenance equipment - Strong communication skills and a customer focused approach - Full UK driving licence (clean) Behavioural Competencies: - Positive and confident approach to tasks - Reliable, self-motivated, and well organised - Excellent time management and problem-solving skills - Able to work independently and collaboratively as part of a team - Professional appearance and conduct - Demonstrates strong attention to detail - Takes pride in delivering high-quality work About Us: Lucy Properties is a property owner and lettings & management business within Oxfordshire. With an increasing focus on sustainable living, we invest in and manage over 500 lettable units with over 650 tenants. One of Oxford's largest private landlords, our properties - including residential units, offices, car parks and agricultural land - are managed and maintained in-house, providing an extremely high-quality service to residential and commercial tenants alike.
Lead Maintenance Operative Permanent (41-hours per week) Salary: £38,800 The National Horseracing College (NHC) seeks to employ a Lead Maintenance Operative to join its enthusiastic, vibrant, and hardworking team. As one of only two specialist horse racing colleges in the UK, this third sector provider delivers training for people in both racing and other equine industries. Located in the scenic grounds of a private estate near Doncaster, it achieved Ofsted Grade 2 for overall effectiveness and Grade 1 for both Behaviour and Attitudes, and Personal Development in December 2022. The Lead Maintenance Operative is an active participant in the work of maintaining the NHC's land, buildings, and physical infrastructure. They are to plan, direct and supervise the efficient and effective use of the Maintenance Team members' time and skills as well as allocated vehicles, plant equipment, and tools to enable the College's on-site activities while complying with college policies and relevant regulations / legislation. They are to establish good communications and working relationships with line management and other NHC Team Leads to ensure the optimal delivery of the College's mission and objectives on-site. To be selected for this busy and varied role, you must have a proven record of leading teams, and effective communication skills both verbal and in writing. You must either hold a qualification for driving an amenity tractor using trailed implements and a loader or have experience in doing so. You should be highly motivated, an excellent communicator and be able to lead and work as part of a team. Hours are 41-per week, Monday to Friday, including on-call alternate Saturday mornings for up to 4 hours which would be taken back on Tuesday PM. The salary is £38,800 per annum with a contributory pension scheme. An initial holiday entitlement of 25-days plus Bank Holidays, which increases incrementally, and Life Assurance (2 x salary). Working for the NHC provides significant benefits compared to regular schools, colleges and other settings. You can progress your career with us. We care about our people, investing in staff development, regularly providing internal CPD training as well as paying for external courses so that we can all develop our skills and careers. Our students are inspiring to work with. They develop a great deal of resilience, discipline, and maturity through their main course. They spend a lot of time away from screens, with animals and in the fresh air. This leads to a productive, calm, and pleasant learning environment where staff have the chance to make a real difference. It's a wonderful environment to work in. The NHC is well known for being welcoming and friendly. Staff have a clarity of purpose and a sense of togetherness that shines through and fits the beautiful surroundings of Rossington Hall. You won't be micromanaged. Our leadership understand that professionals want clear direction, while being trusted to carry out their duties effectively. Working at the NHC provides that feeling you get from the best managers, that you are trusted and supported. If you would like to visit the college to see for yourself, we would be very happy to accommodate you. The selected applicant will be asked to apply for an enhanced disclosure from the Disclosure and Barring Service. The College meets equality and diversity, health and safety and safeguarding children and young people requirements. Closing date for applications: Friday ,15th of May 2026
May 03, 2026
Full time
Lead Maintenance Operative Permanent (41-hours per week) Salary: £38,800 The National Horseracing College (NHC) seeks to employ a Lead Maintenance Operative to join its enthusiastic, vibrant, and hardworking team. As one of only two specialist horse racing colleges in the UK, this third sector provider delivers training for people in both racing and other equine industries. Located in the scenic grounds of a private estate near Doncaster, it achieved Ofsted Grade 2 for overall effectiveness and Grade 1 for both Behaviour and Attitudes, and Personal Development in December 2022. The Lead Maintenance Operative is an active participant in the work of maintaining the NHC's land, buildings, and physical infrastructure. They are to plan, direct and supervise the efficient and effective use of the Maintenance Team members' time and skills as well as allocated vehicles, plant equipment, and tools to enable the College's on-site activities while complying with college policies and relevant regulations / legislation. They are to establish good communications and working relationships with line management and other NHC Team Leads to ensure the optimal delivery of the College's mission and objectives on-site. To be selected for this busy and varied role, you must have a proven record of leading teams, and effective communication skills both verbal and in writing. You must either hold a qualification for driving an amenity tractor using trailed implements and a loader or have experience in doing so. You should be highly motivated, an excellent communicator and be able to lead and work as part of a team. Hours are 41-per week, Monday to Friday, including on-call alternate Saturday mornings for up to 4 hours which would be taken back on Tuesday PM. The salary is £38,800 per annum with a contributory pension scheme. An initial holiday entitlement of 25-days plus Bank Holidays, which increases incrementally, and Life Assurance (2 x salary). Working for the NHC provides significant benefits compared to regular schools, colleges and other settings. You can progress your career with us. We care about our people, investing in staff development, regularly providing internal CPD training as well as paying for external courses so that we can all develop our skills and careers. Our students are inspiring to work with. They develop a great deal of resilience, discipline, and maturity through their main course. They spend a lot of time away from screens, with animals and in the fresh air. This leads to a productive, calm, and pleasant learning environment where staff have the chance to make a real difference. It's a wonderful environment to work in. The NHC is well known for being welcoming and friendly. Staff have a clarity of purpose and a sense of togetherness that shines through and fits the beautiful surroundings of Rossington Hall. You won't be micromanaged. Our leadership understand that professionals want clear direction, while being trusted to carry out their duties effectively. Working at the NHC provides that feeling you get from the best managers, that you are trusted and supported. If you would like to visit the college to see for yourself, we would be very happy to accommodate you. The selected applicant will be asked to apply for an enhanced disclosure from the Disclosure and Barring Service. The College meets equality and diversity, health and safety and safeguarding children and young people requirements. Closing date for applications: Friday ,15th of May 2026
Blackstone is the world's largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems. Our $1.1 trillion in assets under management include investment vehicles focused on private equity, real estate, public debt and equity, infrastructure, life sciences, growth equity, opportunistic, non-investment grade credit, real assets and secondary funds, all on a global basis. Further information is available at . on and . Job Description & Responsibilities As this is a newly created role within a new function, the successful candidate will need to be a hands-on individual who can work collaboratively across Legal & Compliance, Finance, Tax, and the broader business to help implement a strategy set by senior leadership. The role will support the development of a consistent and scalable operating model for European corporate governance activities, with a focus on improving execution, strengthening governance, and driving greater efficiency. In addition, the individual will oversee the day-to-day delivery of European company secretarial and entity management activities, working closely with both internal stakeholders and external service providers. Examples of the work covered include: Providing Oversight and Strategic Advice on Corporate Governance Matters Support the execution and ongoing development of the Company Secretarial function across the EMEA region Oversee day-to-day entity management and related corporate governance activities across EMEA Manage external service providers delivering company secretarial and other entity management services, and monitor the quality and consistency of their support. Conduct regular reviews of entity management frameworks, governance processes, and service delivery arrangements to identify opportunities for improvement. Lead budgeting and benchmarking exercises and, in collaboration with relevant internal stakeholders, support the review and testing of systems, processes, and controls. Provide strategic input on systems, processes, and potential technology solutions to enhance governance, improve operational effectiveness, and deliver financial efficiencies. Act as the EMEA escalation point for entity management matters and documentation execution issues. General Serve as a key point of contact on entity management and corporate governance matters for the EMEA CoSec team, as well as Finance, Tax, and global entity management stakeholders. Support the coordination of EMEA house quarterly board meetings and related governance deliverables. Project manage new entity management and corporate governance initiatives across the region. Provide support on ad hoc and time-sensitive transactions where entity management input is required.Based in London, the successful applicant will support the Blackstone EMEA offices as part of the Legal & Compliance team. This is an exciting opportunity for a bright, ambitious, hard-working individual.Ideally, the individual would possess the following skill sets: 5+ years of entity management and company secretarial work with a leading service provider or at a leading asset manager or financial institution Ability to manage variety of stakeholders Excellent written and spoken English language skills required International experience preferredBlackstone seeks to hire individuals who are highly motivated, intelligent, and have demonstrated excellence in prior endeavors. In addition to the qualifications outlined above, the successful candidate should have strong communication skills, a demonstrated ability to write effectively, and a desire to work in a team environment, often under pressure. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other protected category. The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position. Assignments, duties, and responsibilities may be changed at any time, with or without notice, by Blackstone in its sole discretion.Blackstone is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, status as a victim of domestic violence, a sex offense or stalking, or any other class or status in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training. All Blackstone employees, including but not limited to recruiting personnel and hiring managers, are required to abide by this policy.If you need a reasonable accommodation to complete your application, please contact Human Resources at (US), (0) (EMEA) or (APAC).Depending on the position, you may be required to obtain certain securities licenses if you are in a client facing role and/or if you are engaged in the following: Attending client meetings where you are discussing Blackstone products and/or and client questions; Marketing Blackstone funds to new or existing clients; Supervising or training securities licensed employees; Structuring or creating Blackstone funds/products; and Advising on marketing plans prepared by a sales team or developing and/or contributing information for marketing materials. Note: The above list is not the exhaustive list of activities requiring securities licenses and there may be roles that require review on a case-by-case basis. Please speak with your Blackstone Recruiting contact with any questions. To submit your application please complete the form below. Fields marked with a red asterisk must be completed to be considered for employment (although some can be answered "prefer not to say"). Failure to provide this information may compromise the follow-up of your application. When you have finished click Submit at the bottom of this form.
May 02, 2026
Full time
Blackstone is the world's largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems. Our $1.1 trillion in assets under management include investment vehicles focused on private equity, real estate, public debt and equity, infrastructure, life sciences, growth equity, opportunistic, non-investment grade credit, real assets and secondary funds, all on a global basis. Further information is available at . on and . Job Description & Responsibilities As this is a newly created role within a new function, the successful candidate will need to be a hands-on individual who can work collaboratively across Legal & Compliance, Finance, Tax, and the broader business to help implement a strategy set by senior leadership. The role will support the development of a consistent and scalable operating model for European corporate governance activities, with a focus on improving execution, strengthening governance, and driving greater efficiency. In addition, the individual will oversee the day-to-day delivery of European company secretarial and entity management activities, working closely with both internal stakeholders and external service providers. Examples of the work covered include: Providing Oversight and Strategic Advice on Corporate Governance Matters Support the execution and ongoing development of the Company Secretarial function across the EMEA region Oversee day-to-day entity management and related corporate governance activities across EMEA Manage external service providers delivering company secretarial and other entity management services, and monitor the quality and consistency of their support. Conduct regular reviews of entity management frameworks, governance processes, and service delivery arrangements to identify opportunities for improvement. Lead budgeting and benchmarking exercises and, in collaboration with relevant internal stakeholders, support the review and testing of systems, processes, and controls. Provide strategic input on systems, processes, and potential technology solutions to enhance governance, improve operational effectiveness, and deliver financial efficiencies. Act as the EMEA escalation point for entity management matters and documentation execution issues. General Serve as a key point of contact on entity management and corporate governance matters for the EMEA CoSec team, as well as Finance, Tax, and global entity management stakeholders. Support the coordination of EMEA house quarterly board meetings and related governance deliverables. Project manage new entity management and corporate governance initiatives across the region. Provide support on ad hoc and time-sensitive transactions where entity management input is required.Based in London, the successful applicant will support the Blackstone EMEA offices as part of the Legal & Compliance team. This is an exciting opportunity for a bright, ambitious, hard-working individual.Ideally, the individual would possess the following skill sets: 5+ years of entity management and company secretarial work with a leading service provider or at a leading asset manager or financial institution Ability to manage variety of stakeholders Excellent written and spoken English language skills required International experience preferredBlackstone seeks to hire individuals who are highly motivated, intelligent, and have demonstrated excellence in prior endeavors. In addition to the qualifications outlined above, the successful candidate should have strong communication skills, a demonstrated ability to write effectively, and a desire to work in a team environment, often under pressure. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other protected category. The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position. Assignments, duties, and responsibilities may be changed at any time, with or without notice, by Blackstone in its sole discretion.Blackstone is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, status as a victim of domestic violence, a sex offense or stalking, or any other class or status in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training. All Blackstone employees, including but not limited to recruiting personnel and hiring managers, are required to abide by this policy.If you need a reasonable accommodation to complete your application, please contact Human Resources at (US), (0) (EMEA) or (APAC).Depending on the position, you may be required to obtain certain securities licenses if you are in a client facing role and/or if you are engaged in the following: Attending client meetings where you are discussing Blackstone products and/or and client questions; Marketing Blackstone funds to new or existing clients; Supervising or training securities licensed employees; Structuring or creating Blackstone funds/products; and Advising on marketing plans prepared by a sales team or developing and/or contributing information for marketing materials. Note: The above list is not the exhaustive list of activities requiring securities licenses and there may be roles that require review on a case-by-case basis. Please speak with your Blackstone Recruiting contact with any questions. To submit your application please complete the form below. Fields marked with a red asterisk must be completed to be considered for employment (although some can be answered "prefer not to say"). Failure to provide this information may compromise the follow-up of your application. When you have finished click Submit at the bottom of this form.
As Service Manager, you will lead Visiting Housing Support services in South West Edinburgh. You ll lead a team of eight staff and support people who are homeless, at risk of homelessness or in unsuitable accommodation. The support will focus on empowering people to sustain their tenancies and live well in stable housing. You ll be managed by the Head of Services and work within a peer group of 7 other managers across the organisation. This service is delivered in partnership with Right There and you ll work with colleagues across the partnership, sharing a responsibility to develop and embed our partnership approach. Overview This service is commissioned by City of Edinburgh Council and is in year 2 of a 10 year contract. Your team will support 300-400 people each year through phone support, direct meetings in people s homes, running drop in sessions and visiting shared houses and other temporary accommodation. Your team will help people understand how to bid for housing; help them access benefits; signpost services to help them with additional concerns including mental health support; and, when the time comes, your team will support them to set up their tenancy in a sustainable way. Responsibilities Your responsibilities are in four parts: Leading a team Delivering the service Partnership working Upholding the values and culture Leading a team You will lead and line manage a team of eight practitioners and administrative support creating a high-performing, values-led culture where staff feel motivated, supported, and clear in their roles. You will take a lead role in the recruitment, onboarding and induction of new staff, ensuring they are equipped and confident from the outset. You will provide constructive feedback in real time as well as supporting staff through performance conversations, annual appraisals, and coaching. And, you ll build a resilient team that can manage complexity, deliver high-quality support, and respond appropriately to safeguarding and risk. You will recommend and organise training for your team and for individuals. You will be a conduit for organisational wide information, ensuing staff feel supported and understand the bigger picture Hold registration / You will maintain required professional registration in line with SSSC requirements. You will participate in the on-call rota, responding to incidents and providing out-of-hours guidance and decision-making Delivering the service You are responsible for all aspects of service delivery, from referral to sign off and everything in between. You will generate referrals and oversee the referrals we receive, ensuring they are appropriate for our service and allocated on the basis of need and capacity. Through regular case reviews and audits, you will ensure practice is trauma informed and focused on outcomes. You will lead on compliance and reporting, using internal and external systems to track performance and report on contractual requirements. You will use our case management system In-Form to ensure accurate, up-to-date recording that clearly evidences support, progress, and outcomes. You will manage a budget for expenses, training and project costs. You will ensure compliance with Care Inspectorate and SSSC standards, maintaining strong casework quality, accurate recording, and effective reporting across the service. You will be the lead on safeguarding and managing risk, supporting staff to manage complex situations safely, with appropriate escalation and shared responsibility. You will use data and learning to strengthen performance, drive improvements, and embed a consistent, high-quality approach across the service. You will identify funding opportunities and support the development of funding applications Partnership working Partnership working is key to the success of this role and this service. You ll play a key role in developing partnerships and continuously improving the service working closely service providers in the local area, the local authority and other stakeholder to strengthen collaboration, identify opportunities to provide support, and drive better outcomes for the people facing homelessness. The key partnership however, is the relationship with Right There. Four Square work with Right There to deliver visiting housing support in the West of the city. Right There are the lead partner and provide the service in the North West, while Four Square operate in the South West. We share some resources and benefit from the support and guidance of a Locality manager based in Right There. This is year two of a ten-year partnership and you will work with colleagues in Four Square and Right There to enhance the partnership and reap the benefits of cross organisation working. Three of your team are employed by Right There and you ll work to ensure seamless management of these staff. You ll also lead and participate in joint training as well as reporting performance into the partnership. Upholding our values and culture Our values are the essence of what we do. As well as delivering a service, as a leader, you are expected to use our values to elevate the service you manage. This means that you demonstrate ambition, empowerment, integrity and respect in all that you do. And, that you use these values to ensure the service is innovating, responsive and truly has an impact on people experiencing homelessness. Alongside our values, Four Square promotes a culture based on trust, leadership and curiosity. It s important that, as a leader, you role model these behaviours, including: Trust starting from the belief that everyone has good intentions Leadership supporting everyone to lead by what they say and do Curiosity encouraging everyone to be interested in what we do and why Shared accountabilities Alongside other managers, you will: Ensure compliance with legislation and standards Contribute to organisational performance and reporting Support organisational learning and improvement Be visible, accessible, and engaged across services Person Specification Skills, Values and Attributes Ambitious for people experiencing homelessness; empowers better futures Values-led leader who motivates, challenges and supports staff Confident managing complexity, risk and safeguarding Committed to high standards, quality and continuous improvement Acts with integrity and respect Builds strong relationships with people, staff and partners Clear communicator who gives direction and holds accountability Organised and able to prioritise competing demands Confident decision-maker in complex, high-risk and multi-agency contexts Strong coordination skills across systems, deadlines and priorities Understanding of homelessness Qualifications and Experience SVQ Level 4 (or working towards), or SVQ Level 3 meeting SSSC requirements Membership of the Protection of Vulnerable Groups (PVG) scheme. Relevant qualification in Housing, Social Care or related field (desirable) Experience managing or supervising staff, including performance conversations Experience supporting people with homelessness or complex needs Strong knowledge of risk, safeguarding and trauma-informed practice Confident using case management/reporting systems (e.g. In-Form, ECCO) Experience of multi-agency and partnership working Experience overseeing complex casework Experience in service development and inspection readiness On-Call Requirements Will participate in an on-call rota covering one week in four and annual leave cover when required, including evenings, weekends and occasional overnight cover Able to respond to incidents, provide guidance and make decisions in a timely manner while on-call Flexible and responsive to the needs of the service The person will: Attend and participate in Monthly reflective practice groups. Attend, prepare for Quality Assurance Meeting Attend Quarterly Care Inspectorate service self-Assessment Meetings Facilitate Monthly meetings with staff teams, recording meeting minutes and uploading documentation. Download the job pack to find out more about the role. Key Dates: Closing date: 15.05.2026 Shortlisting complete: 20.05.2026 Interview invites issued:21.05.2026 Interview dates: Tuesday 26.05.26 and Wednesday 27.05.26
May 02, 2026
Full time
As Service Manager, you will lead Visiting Housing Support services in South West Edinburgh. You ll lead a team of eight staff and support people who are homeless, at risk of homelessness or in unsuitable accommodation. The support will focus on empowering people to sustain their tenancies and live well in stable housing. You ll be managed by the Head of Services and work within a peer group of 7 other managers across the organisation. This service is delivered in partnership with Right There and you ll work with colleagues across the partnership, sharing a responsibility to develop and embed our partnership approach. Overview This service is commissioned by City of Edinburgh Council and is in year 2 of a 10 year contract. Your team will support 300-400 people each year through phone support, direct meetings in people s homes, running drop in sessions and visiting shared houses and other temporary accommodation. Your team will help people understand how to bid for housing; help them access benefits; signpost services to help them with additional concerns including mental health support; and, when the time comes, your team will support them to set up their tenancy in a sustainable way. Responsibilities Your responsibilities are in four parts: Leading a team Delivering the service Partnership working Upholding the values and culture Leading a team You will lead and line manage a team of eight practitioners and administrative support creating a high-performing, values-led culture where staff feel motivated, supported, and clear in their roles. You will take a lead role in the recruitment, onboarding and induction of new staff, ensuring they are equipped and confident from the outset. You will provide constructive feedback in real time as well as supporting staff through performance conversations, annual appraisals, and coaching. And, you ll build a resilient team that can manage complexity, deliver high-quality support, and respond appropriately to safeguarding and risk. You will recommend and organise training for your team and for individuals. You will be a conduit for organisational wide information, ensuing staff feel supported and understand the bigger picture Hold registration / You will maintain required professional registration in line with SSSC requirements. You will participate in the on-call rota, responding to incidents and providing out-of-hours guidance and decision-making Delivering the service You are responsible for all aspects of service delivery, from referral to sign off and everything in between. You will generate referrals and oversee the referrals we receive, ensuring they are appropriate for our service and allocated on the basis of need and capacity. Through regular case reviews and audits, you will ensure practice is trauma informed and focused on outcomes. You will lead on compliance and reporting, using internal and external systems to track performance and report on contractual requirements. You will use our case management system In-Form to ensure accurate, up-to-date recording that clearly evidences support, progress, and outcomes. You will manage a budget for expenses, training and project costs. You will ensure compliance with Care Inspectorate and SSSC standards, maintaining strong casework quality, accurate recording, and effective reporting across the service. You will be the lead on safeguarding and managing risk, supporting staff to manage complex situations safely, with appropriate escalation and shared responsibility. You will use data and learning to strengthen performance, drive improvements, and embed a consistent, high-quality approach across the service. You will identify funding opportunities and support the development of funding applications Partnership working Partnership working is key to the success of this role and this service. You ll play a key role in developing partnerships and continuously improving the service working closely service providers in the local area, the local authority and other stakeholder to strengthen collaboration, identify opportunities to provide support, and drive better outcomes for the people facing homelessness. The key partnership however, is the relationship with Right There. Four Square work with Right There to deliver visiting housing support in the West of the city. Right There are the lead partner and provide the service in the North West, while Four Square operate in the South West. We share some resources and benefit from the support and guidance of a Locality manager based in Right There. This is year two of a ten-year partnership and you will work with colleagues in Four Square and Right There to enhance the partnership and reap the benefits of cross organisation working. Three of your team are employed by Right There and you ll work to ensure seamless management of these staff. You ll also lead and participate in joint training as well as reporting performance into the partnership. Upholding our values and culture Our values are the essence of what we do. As well as delivering a service, as a leader, you are expected to use our values to elevate the service you manage. This means that you demonstrate ambition, empowerment, integrity and respect in all that you do. And, that you use these values to ensure the service is innovating, responsive and truly has an impact on people experiencing homelessness. Alongside our values, Four Square promotes a culture based on trust, leadership and curiosity. It s important that, as a leader, you role model these behaviours, including: Trust starting from the belief that everyone has good intentions Leadership supporting everyone to lead by what they say and do Curiosity encouraging everyone to be interested in what we do and why Shared accountabilities Alongside other managers, you will: Ensure compliance with legislation and standards Contribute to organisational performance and reporting Support organisational learning and improvement Be visible, accessible, and engaged across services Person Specification Skills, Values and Attributes Ambitious for people experiencing homelessness; empowers better futures Values-led leader who motivates, challenges and supports staff Confident managing complexity, risk and safeguarding Committed to high standards, quality and continuous improvement Acts with integrity and respect Builds strong relationships with people, staff and partners Clear communicator who gives direction and holds accountability Organised and able to prioritise competing demands Confident decision-maker in complex, high-risk and multi-agency contexts Strong coordination skills across systems, deadlines and priorities Understanding of homelessness Qualifications and Experience SVQ Level 4 (or working towards), or SVQ Level 3 meeting SSSC requirements Membership of the Protection of Vulnerable Groups (PVG) scheme. Relevant qualification in Housing, Social Care or related field (desirable) Experience managing or supervising staff, including performance conversations Experience supporting people with homelessness or complex needs Strong knowledge of risk, safeguarding and trauma-informed practice Confident using case management/reporting systems (e.g. In-Form, ECCO) Experience of multi-agency and partnership working Experience overseeing complex casework Experience in service development and inspection readiness On-Call Requirements Will participate in an on-call rota covering one week in four and annual leave cover when required, including evenings, weekends and occasional overnight cover Able to respond to incidents, provide guidance and make decisions in a timely manner while on-call Flexible and responsive to the needs of the service The person will: Attend and participate in Monthly reflective practice groups. Attend, prepare for Quality Assurance Meeting Attend Quarterly Care Inspectorate service self-Assessment Meetings Facilitate Monthly meetings with staff teams, recording meeting minutes and uploading documentation. Download the job pack to find out more about the role. Key Dates: Closing date: 15.05.2026 Shortlisting complete: 20.05.2026 Interview invites issued:21.05.2026 Interview dates: Tuesday 26.05.26 and Wednesday 27.05.26
We are looking for a motivated & hard working individual, to work as part of our Facilities Team, working at Wonford House Exeter. The Job Role involves performing cleaning & catering duties, to the required standards & in compliance with legislation. If you require a certificate of sponsorship to work in the UK you are advised to review the "Coming to work in the UK Visa Information" link in the supporting links section to ensure this role and your current circumstances meet the requirements for sponsorship. If you would like to discuss the certificate of sponsorship and whether your current circumstances meet the requirement for sponsorship you can email for further advice. Main duties of the job Cleaning duties within the allocated department of work & associated areas in accordance with the Departmental cleaning schedule, National Cleaning Standards & including specialist cleaning as required by Infection Control. Assist with Ad-Hoc light Portering duties. Checking equipment to be used & displaying warning signs to comply with the Health & Safety Regulations. Ensuring correct Waste Segregation disposal procedures in accordance with Trust Policy. Regeneration & serving of food, beverage preparation & associated duties. Distribution & collection of linen to wards & other associated laundry duties. Completion of Trust & departmental paperwork in accordance with standing instructions. Assistance with Health , Safety, Hygiene & monitoring checks/audits. To observe Food Hygiene Legislation, Hospital & Client Policies & Procedures at all times, reporting any faults, defects or Operational issues to the Supervisor/Manager/Client Representative. Engagement with all Training Programmes/Courses relevant to the Job Role. Person Specification Job Purpose The post holder will work within the Trusts various wards and departments to carry out a range of duties associated with the provision of cleaning, food service and other patient support activities. Experience Moderate physical abilities required to carry out this post. Food Service delivery of the meals to service users (obtained through training & good practice) Able to cope with sometimes unpredictable environment. Providing & receiving routine information, in writing & electronically to assist in understanding own job. Judgements involving straight forward facts or situations. Able to organise own day to day work task obtained through good practice. Qualifications QCF Level 2 or equivalent in Hospitality/Cleaning & Support Services, or willing to work towards achieving Qualification. Basic IT Skills. Level 1 Food Hygiene. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
May 01, 2026
Full time
We are looking for a motivated & hard working individual, to work as part of our Facilities Team, working at Wonford House Exeter. The Job Role involves performing cleaning & catering duties, to the required standards & in compliance with legislation. If you require a certificate of sponsorship to work in the UK you are advised to review the "Coming to work in the UK Visa Information" link in the supporting links section to ensure this role and your current circumstances meet the requirements for sponsorship. If you would like to discuss the certificate of sponsorship and whether your current circumstances meet the requirement for sponsorship you can email for further advice. Main duties of the job Cleaning duties within the allocated department of work & associated areas in accordance with the Departmental cleaning schedule, National Cleaning Standards & including specialist cleaning as required by Infection Control. Assist with Ad-Hoc light Portering duties. Checking equipment to be used & displaying warning signs to comply with the Health & Safety Regulations. Ensuring correct Waste Segregation disposal procedures in accordance with Trust Policy. Regeneration & serving of food, beverage preparation & associated duties. Distribution & collection of linen to wards & other associated laundry duties. Completion of Trust & departmental paperwork in accordance with standing instructions. Assistance with Health , Safety, Hygiene & monitoring checks/audits. To observe Food Hygiene Legislation, Hospital & Client Policies & Procedures at all times, reporting any faults, defects or Operational issues to the Supervisor/Manager/Client Representative. Engagement with all Training Programmes/Courses relevant to the Job Role. Person Specification Job Purpose The post holder will work within the Trusts various wards and departments to carry out a range of duties associated with the provision of cleaning, food service and other patient support activities. Experience Moderate physical abilities required to carry out this post. Food Service delivery of the meals to service users (obtained through training & good practice) Able to cope with sometimes unpredictable environment. Providing & receiving routine information, in writing & electronically to assist in understanding own job. Judgements involving straight forward facts or situations. Able to organise own day to day work task obtained through good practice. Qualifications QCF Level 2 or equivalent in Hospitality/Cleaning & Support Services, or willing to work towards achieving Qualification. Basic IT Skills. Level 1 Food Hygiene. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
About The Company OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role Days of Working: 08:00 - 17:00, Monday to Friday. Some degree of flexibility is required as may need to start at 06:00 To provide professional and effective service which encompasses stores and porterage duties within the site operational teams ensuring its efficient and smooth operation. Key Responsibilities Process all stock from goods inwards to dispatch ensuring that all client processes and procedures are followed To load and unload deliveries adhering to manual handling guidance and training Assess porterage jobs and complete relevant Health and Safety dynamic risk assessments Sorting, delivery and collection of mail across site Moving of office furniture and lab equipment, ensuring compliance with manual handling guidance, client specific access permits and training Collect categorised waste To follow company processes, procedures, risk assessments, method statements, COSHH assessments, local working instructions Reconfiguring meeting and conference room furniture and equipment as directed Provide assistance to third parties as and when directed by line manager Act upon reasonable requests and instructions from leaders, customers and client Resource responsibilities Indicate the typical number of direct reports, financial responsibility, control over subcontractors and any responsibility for assets, systems or outsourced services. Candidate requirements Previous stores/warehouse experience beneficial Full driving licence- confident to drive a Luton type of vehicle Forklift experience preferable but full training provided Previous experience in a front facing customer service sector Well organised with the ability to prioritise workloads Be comfortable in a physically demanding frontline role
May 01, 2026
Full time
About The Company OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role Days of Working: 08:00 - 17:00, Monday to Friday. Some degree of flexibility is required as may need to start at 06:00 To provide professional and effective service which encompasses stores and porterage duties within the site operational teams ensuring its efficient and smooth operation. Key Responsibilities Process all stock from goods inwards to dispatch ensuring that all client processes and procedures are followed To load and unload deliveries adhering to manual handling guidance and training Assess porterage jobs and complete relevant Health and Safety dynamic risk assessments Sorting, delivery and collection of mail across site Moving of office furniture and lab equipment, ensuring compliance with manual handling guidance, client specific access permits and training Collect categorised waste To follow company processes, procedures, risk assessments, method statements, COSHH assessments, local working instructions Reconfiguring meeting and conference room furniture and equipment as directed Provide assistance to third parties as and when directed by line manager Act upon reasonable requests and instructions from leaders, customers and client Resource responsibilities Indicate the typical number of direct reports, financial responsibility, control over subcontractors and any responsibility for assets, systems or outsourced services. Candidate requirements Previous stores/warehouse experience beneficial Full driving licence- confident to drive a Luton type of vehicle Forklift experience preferable but full training provided Previous experience in a front facing customer service sector Well organised with the ability to prioritise workloads Be comfortable in a physically demanding frontline role
Assistant to Head of Operations (FTC) page is loaded Assistant to Head of Operations (FTC)locations: Stonehousetime type: Full timeposted on: Posted Todayjob requisition id: R39820Join as an Assistant to our Operations department in Stonehouse, Gloucestershire.We are looking for an Assistant to Head of Operations for the Operations department at Sartorius. In this role, you will be responsible for a broad range of administrative, clerical and office duties to support the Head of Operations and the wider Operations Team.This is a standalone position supporting a team of 8 professionals, and we are looking forward to shaping the future with you.This position is available for full - time on a fixed - term period for 12 months. You will be based on site in Stonehouse, Gloucestershire. Working hours are Monday to Thursday 7.10 - 16.10, Friday 7.10 - 12.10.Our site in Stonehouse site is a manufacturer of plastic components and single - use products, such as lab scale bioreactors and filtration. Grow with us - Your Responsibilities Frontline reception duties for the Sperry Way Facility including telephone call handling, intercom, post, meeting minutes etc. Provide administrative support to the wider Operations Team such as preparation of PowerPoint presentations, photocopying, scanning, and general office responsibilities Provide a weekly schedule to senior managers of travel plans & visitor arrangements Support with travel plans and hospitality for Head of Operations & visitors travelling to and from Sartorius Stedim Lab Support the Head of Operations with the management of his diary, including the scheduling, and prioritizing of meetings, submission of expense claims and other admin requirements Manage the Maintenance Schedule by ensuring all maintenance is completed within specified timeframes Support staff in the implementation of the Maintenance Schedule e.g. booking and liaising with contractors Order company PPE, uniform and specialized clothing e.g. safety boots, shoes, workwear etc. Keeping accurate records of items purchased Liaise with suppliers to fulfil indirect orders, process orders using Wescale. Support the Operations Team with the booking and arranging of external training Coordinate Company social events such as Summer BBQ, Christmas Hampers, Long Service Awards: booking of events, contractors, scheduling attendees etc. Support the internal audit process, by training to be an Internal Auditor Provide Branding and Marketing support to the site by undertaking Sartorius Branding and Marketing training Operate within the requirements of the quality system and assist in maintaining systems to ensure compliance to ISO 9001,13485, 14001 and regulatory IVD requirements including good documentation practises What will convince us Ideally, previous experience in a Receptionist, Administrative Assistant, or PA/EA role. Solid experience in an autonomous role, comfortable operating without daily supervision Confident communicating with diverse stakeholders across levels and functions Strong organizational skills with the ability to prioritize and multitask under pressure. Proficiency in MS Office (email, calendar, Word/Docs, Excel/Sheets, PowerPoint). Professional telephone manner and customer service skills. High level of discretion and ability to handle sensitive and confidential information. Ideally experience of working within a regulatory experience: ISO14001, 45001, 9001 Strong attention to detail and accuracy.In order to commence working with us, the successful candidate will have the right to work in the UK. What we offer As a growing global life science company, stock listed on the German TecDAX, Sartorius offers a wide range of benefits: Making an impact right from the start: Comprehensive onboarding, including a virtual online platform - even before joining Welcoming Culture: Mutual support, team-spirit and international collaboration; communities on numerous topics such as coaching, agile working and businesswomen network Health & Well-Being : Wide section of health and well-being support such as healthcare plans and health assessment services Attractive Working Conditions 39 hours working week 25 days annual leave plus public holidays Free parking on site Free hot and cold drinks Health & Wellbeing Competitive benefits package, including: + Group Life Assurance + Private Medical Insurance + Private Dental Insurance + Salary Sacrifice Cycle to Work Scheme + Travel Insurance (Employee Paid) + Salary Sacrifice Health Assessment Service Planning Ahead For Your Future Group Personal Pension Plan Group Income Protection Salary Sacrifice Will Writing Service About Sartorius Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.Join our global team and become part of the solution. We are looking forward to receiving your application.
May 01, 2026
Full time
Assistant to Head of Operations (FTC) page is loaded Assistant to Head of Operations (FTC)locations: Stonehousetime type: Full timeposted on: Posted Todayjob requisition id: R39820Join as an Assistant to our Operations department in Stonehouse, Gloucestershire.We are looking for an Assistant to Head of Operations for the Operations department at Sartorius. In this role, you will be responsible for a broad range of administrative, clerical and office duties to support the Head of Operations and the wider Operations Team.This is a standalone position supporting a team of 8 professionals, and we are looking forward to shaping the future with you.This position is available for full - time on a fixed - term period for 12 months. You will be based on site in Stonehouse, Gloucestershire. Working hours are Monday to Thursday 7.10 - 16.10, Friday 7.10 - 12.10.Our site in Stonehouse site is a manufacturer of plastic components and single - use products, such as lab scale bioreactors and filtration. Grow with us - Your Responsibilities Frontline reception duties for the Sperry Way Facility including telephone call handling, intercom, post, meeting minutes etc. Provide administrative support to the wider Operations Team such as preparation of PowerPoint presentations, photocopying, scanning, and general office responsibilities Provide a weekly schedule to senior managers of travel plans & visitor arrangements Support with travel plans and hospitality for Head of Operations & visitors travelling to and from Sartorius Stedim Lab Support the Head of Operations with the management of his diary, including the scheduling, and prioritizing of meetings, submission of expense claims and other admin requirements Manage the Maintenance Schedule by ensuring all maintenance is completed within specified timeframes Support staff in the implementation of the Maintenance Schedule e.g. booking and liaising with contractors Order company PPE, uniform and specialized clothing e.g. safety boots, shoes, workwear etc. Keeping accurate records of items purchased Liaise with suppliers to fulfil indirect orders, process orders using Wescale. Support the Operations Team with the booking and arranging of external training Coordinate Company social events such as Summer BBQ, Christmas Hampers, Long Service Awards: booking of events, contractors, scheduling attendees etc. Support the internal audit process, by training to be an Internal Auditor Provide Branding and Marketing support to the site by undertaking Sartorius Branding and Marketing training Operate within the requirements of the quality system and assist in maintaining systems to ensure compliance to ISO 9001,13485, 14001 and regulatory IVD requirements including good documentation practises What will convince us Ideally, previous experience in a Receptionist, Administrative Assistant, or PA/EA role. Solid experience in an autonomous role, comfortable operating without daily supervision Confident communicating with diverse stakeholders across levels and functions Strong organizational skills with the ability to prioritize and multitask under pressure. Proficiency in MS Office (email, calendar, Word/Docs, Excel/Sheets, PowerPoint). Professional telephone manner and customer service skills. High level of discretion and ability to handle sensitive and confidential information. Ideally experience of working within a regulatory experience: ISO14001, 45001, 9001 Strong attention to detail and accuracy.In order to commence working with us, the successful candidate will have the right to work in the UK. What we offer As a growing global life science company, stock listed on the German TecDAX, Sartorius offers a wide range of benefits: Making an impact right from the start: Comprehensive onboarding, including a virtual online platform - even before joining Welcoming Culture: Mutual support, team-spirit and international collaboration; communities on numerous topics such as coaching, agile working and businesswomen network Health & Well-Being : Wide section of health and well-being support such as healthcare plans and health assessment services Attractive Working Conditions 39 hours working week 25 days annual leave plus public holidays Free parking on site Free hot and cold drinks Health & Wellbeing Competitive benefits package, including: + Group Life Assurance + Private Medical Insurance + Private Dental Insurance + Salary Sacrifice Cycle to Work Scheme + Travel Insurance (Employee Paid) + Salary Sacrifice Health Assessment Service Planning Ahead For Your Future Group Personal Pension Plan Group Income Protection Salary Sacrifice Will Writing Service About Sartorius Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.Join our global team and become part of the solution. We are looking forward to receiving your application.
A unique and exciting opportunity has arisen for a VAT Manager in an established tax team that enjoy a high profile internally. Reporting to the Tax Director, the role provides broad experience within a commercial setting, encompassing VAT compliance, business partnering and transaction advice. As it's a small team, there is scope to get involved with other taxes and take ownership for a variety o click apply for full job details
May 01, 2026
Full time
A unique and exciting opportunity has arisen for a VAT Manager in an established tax team that enjoy a high profile internally. Reporting to the Tax Director, the role provides broad experience within a commercial setting, encompassing VAT compliance, business partnering and transaction advice. As it's a small team, there is scope to get involved with other taxes and take ownership for a variety o click apply for full job details
Property Manager position at Trinity Estates Location - Homebased/North East Working Hours - 09:00 - 17:15 Monday - Friday Salary - Competitive About Trinity Estates: Trinity are one of the largest residential property management companies in England and Wales. Working with leading house builders across the country, Trinity provides residential management services nationally. Our property professionals are home based and are located locally to the sites they manage. They are fully supported by a comprehensive team in our Hertfordshire head office which comprises, Surveyors, Accountants, Legal professionals, and a large customer support team. Trinity is part of the Trinity Property Group, an Odevo Group Company. Benefits: The company offers various benefits, including: 24 days annual leave for work-life balance. Discounts on shopping and services through Perkbox. Employee Assistance Programme for confidential support. Hybrid and flexible work opportunities. Financial support for personal development. Opportunities for career growth. Recognition incentives. Cycle to Work scheme for a healthy lifestyle. Employee Referral Scheme for potential bonuses. Job Description: The role of Property Manager is responsible for the day to day management of a portfolio of developments in and around the North East of England. Key responsibilities and tasks include: To carryout development inspections as necessary to ensure the Companies' responsibilities are met. To proactively communicate with customers regarding our management of their development, ensuring communication strategies are achieved and reviewed on a regular basis. To effectively manage the relationship with the customer including responding to queries, building positive relationships with stakeholders, reporting to clients regularly regarding management of development and attending meetings with customers and clients as required. To proactively communicate with customers regarding our management of their development, ensuring communication strategies are achieved and reviewed on a regular basis. Ensuring Customer complaints are resolved effectively and in a timely manner. To liaise with our Accounts department to ensure accurate financial management of the development. Source, Appoint and Manage competent trade persons to undertake works across the portfolio. To ensure all works undertaken by contractors are of suitable quality and cost effective. To ensure all Health & Safety and Industry legislation is adhered to. Qualifications and Skills: Candidates for this position should have the following skills and qualifications: At least 2 years' experience in the residential property management sector. ATPI qualified (desirable) An understanding of the Building Safety Act 2022 and Fire Safety regulations. A proven track record in customer services with excellent communication skills and the ability to communicate well with individuals at all levels. A proven track record of budgeting and account management. Must have a full UK driving license. Must have intermediate computer skills in Microsoft packages. Previous experience of contract management. Client focussed, organised, self-motivated, with ability to use own initiative and work to tight deadlines. Attention to detail, whilst having the ability to keep perspective and make informed decisions. Application Process: All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. For further information, or to explore more opportunities, you can visit Trinity Estates on or our . If you have questions or would like more details, you can contact our recruitment team at , quoting the reference number .
May 01, 2026
Full time
Property Manager position at Trinity Estates Location - Homebased/North East Working Hours - 09:00 - 17:15 Monday - Friday Salary - Competitive About Trinity Estates: Trinity are one of the largest residential property management companies in England and Wales. Working with leading house builders across the country, Trinity provides residential management services nationally. Our property professionals are home based and are located locally to the sites they manage. They are fully supported by a comprehensive team in our Hertfordshire head office which comprises, Surveyors, Accountants, Legal professionals, and a large customer support team. Trinity is part of the Trinity Property Group, an Odevo Group Company. Benefits: The company offers various benefits, including: 24 days annual leave for work-life balance. Discounts on shopping and services through Perkbox. Employee Assistance Programme for confidential support. Hybrid and flexible work opportunities. Financial support for personal development. Opportunities for career growth. Recognition incentives. Cycle to Work scheme for a healthy lifestyle. Employee Referral Scheme for potential bonuses. Job Description: The role of Property Manager is responsible for the day to day management of a portfolio of developments in and around the North East of England. Key responsibilities and tasks include: To carryout development inspections as necessary to ensure the Companies' responsibilities are met. To proactively communicate with customers regarding our management of their development, ensuring communication strategies are achieved and reviewed on a regular basis. To effectively manage the relationship with the customer including responding to queries, building positive relationships with stakeholders, reporting to clients regularly regarding management of development and attending meetings with customers and clients as required. To proactively communicate with customers regarding our management of their development, ensuring communication strategies are achieved and reviewed on a regular basis. Ensuring Customer complaints are resolved effectively and in a timely manner. To liaise with our Accounts department to ensure accurate financial management of the development. Source, Appoint and Manage competent trade persons to undertake works across the portfolio. To ensure all works undertaken by contractors are of suitable quality and cost effective. To ensure all Health & Safety and Industry legislation is adhered to. Qualifications and Skills: Candidates for this position should have the following skills and qualifications: At least 2 years' experience in the residential property management sector. ATPI qualified (desirable) An understanding of the Building Safety Act 2022 and Fire Safety regulations. A proven track record in customer services with excellent communication skills and the ability to communicate well with individuals at all levels. A proven track record of budgeting and account management. Must have a full UK driving license. Must have intermediate computer skills in Microsoft packages. Previous experience of contract management. Client focussed, organised, self-motivated, with ability to use own initiative and work to tight deadlines. Attention to detail, whilst having the ability to keep perspective and make informed decisions. Application Process: All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. For further information, or to explore more opportunities, you can visit Trinity Estates on or our . If you have questions or would like more details, you can contact our recruitment team at , quoting the reference number .
The primary purpose of this role is to establish, develop, and manage the delivery of high-quality services and operations across a multi-let office building, on behalf of the Landlord. This includes overseeing all services provided to occupiers, ensuring the smooth and efficient running of the property. The role also carries responsibility for maintaining full compliance with statutory regulations, internal policies, and industry best practices, while consistently delivering a safe, welcoming, and professional environment for all Occupiers. Property Outline This position is primarily based at the Arbor, 255 Blackfriars Road - a vibrant, multi-occupied, high specification property located in Blackfriars which will form part of the Bankside Yards development. The site offers 225,000 ft of diverse office space for the next generation. While the Arbor will be your focus, the role may also include involvement with other high-profile properties managed by Ashdown Phillips & Partners across London The Arbor has a service charge budget of circa £4m with a year-end date of December 31 st . On-site Reports (all 3 rd party) Security Service Partner. Front of House/Reception Service Partner. Cleaning Service Partner. Mechanical and Electrical maintenance Service Partner. Communication Lines Contract managers for Security, Front of House and Cleaning Services. Day to day management and monitoring of M&E contract staff and sub-contractors. On site contracted service team manager meetings on a weekly basis to ensure coherent working. Fabric maintenance contractors - communicating with contract manager. Client Landlord; the Landlord's architect, surveyors, consultants, insurance agents & surveyors, marketing agency and letting agents. Ashdown Phillips & Partners; MD, Directors, surveyors, consultants, staff and fellow centre/building managers. Health & Safety Consultants; asbestos surveyors, Local Authority H&S Officers. Regional Fire Brigade; Fire Officers. Occupiers: their consultants, fit out agents and contractors. Key Objectives Ensuring compliance with regulations and health, safety, environment and security standards. Supporting the monitoring and management of budgets to ensure costs, quality standards and efficiencies are achieved to target. Work with key stakeholders in developing and managing events at the property. Contribute to developing strong relationships with occupiers through dynamic engagement opportunities. Drive the company's and Arbor's Environmental Social Governance (ESG) pledge and act as an ambassador for Ashdown Phillips in communicating the Clients objectives in relation to sustainability. Support the Senior Facilities Manager on working and fostering relationships with the local community in establishing the property as part of a wider network support CSR initiatives Key Accountabilities Ensure the cost-effective provision of agreed Facilities Management services for the Landlord, as required. Responsible for the procurement of, and subsequently manage, the provision of relevant services (e.g. M & E, Security and Cleaning), ensuring optimum service standards from internal/external sources. Drive a culture of continuous improvement. Manager monthly meetings with all service partners, including completion of key performance indicators. Contribute to the forecasting, and then subsequently monitor and control budgets, ensuring costs are properly allocated against the respective property schedule, contained within agreed levels, and corresponding reports provided as required and agreed with the Senior Facilities Manager and Property Surveyor Ensuring compliance with all statutory and internal obligations applicable to the ongoing occupation, operations and maintenance (including project work) of the Property. Maintain, establish and develop appropriate relationships and communication channels with all occupiers and other stakeholders (including members of the public, colleagues, line manager and client representatives) to ensure that service levels are maintained and improved having regard to relevant budgetary constraints. Manage and develop relationships with the service partners to ensure compliance with contracts and continued delivery of agreed services. Ensure all building services and life safety systems are maintained within relevant scheduled frequencies and inspections deadlines. Respond to out-of-hours emergency calls. Ensure the Senior Facilities Manager is kept appraised on operational matters. Coordinate and manage ad hoc fabric repairs within the property. Oversee emergency preparedness and response plans (fire drills, evacuation procedures). Oversee documentation for emergency procedures and safe systems of work in conjunction with our Duty Holder responsibilities Monthly reporting on building operations and performance. Monitor utilities usage and suggest sustainability initiatives. Deputise the Senior Facilities Manager in their absence. Ad hoc duties commensurate with the role. Personal Specification These are the minimum key areas of knowledge, skills and experience. Working knowledge of current statutory legislation and regulations, especially regarding Health, Safety and Environment. IOSH qualification is essential. Knowledge and experience of managing contractors and service levels (e.g. M & E, security and cleaning) associated with a retail, office or business park/estate, and within agreed budgets. Problem solving skills to continue to match resources to achieve various service requirements. Good knowledge of service charges and budgeting techniques. Excellent organisational and time management, able to meet tight deadlines and respond in emergency situations. Self motivated and able to work on own initiative without ongoing direct supervision. Resilient and adaptable, with a continuous improvement mindset Excellent interpersonal and communication skills able to effectively communicate at all levels and operate comfortably as part of a multi skilled team. Willingness to adopt a flexible approach to working patterns to respond to the changing needs of the property. High attention to detail and commitment to quality service delivery Previous facilities management or management experience in either retail or mixed use environment, ideal but not essential. Interest in the property sector and an understanding of the occupational requirements of tenants. Good IT skills in particular Microsoft Word and Excel. Interested? Apply here Complete our short form and upload your CV to express your interest in applying.
Apr 30, 2026
Full time
The primary purpose of this role is to establish, develop, and manage the delivery of high-quality services and operations across a multi-let office building, on behalf of the Landlord. This includes overseeing all services provided to occupiers, ensuring the smooth and efficient running of the property. The role also carries responsibility for maintaining full compliance with statutory regulations, internal policies, and industry best practices, while consistently delivering a safe, welcoming, and professional environment for all Occupiers. Property Outline This position is primarily based at the Arbor, 255 Blackfriars Road - a vibrant, multi-occupied, high specification property located in Blackfriars which will form part of the Bankside Yards development. The site offers 225,000 ft of diverse office space for the next generation. While the Arbor will be your focus, the role may also include involvement with other high-profile properties managed by Ashdown Phillips & Partners across London The Arbor has a service charge budget of circa £4m with a year-end date of December 31 st . On-site Reports (all 3 rd party) Security Service Partner. Front of House/Reception Service Partner. Cleaning Service Partner. Mechanical and Electrical maintenance Service Partner. Communication Lines Contract managers for Security, Front of House and Cleaning Services. Day to day management and monitoring of M&E contract staff and sub-contractors. On site contracted service team manager meetings on a weekly basis to ensure coherent working. Fabric maintenance contractors - communicating with contract manager. Client Landlord; the Landlord's architect, surveyors, consultants, insurance agents & surveyors, marketing agency and letting agents. Ashdown Phillips & Partners; MD, Directors, surveyors, consultants, staff and fellow centre/building managers. Health & Safety Consultants; asbestos surveyors, Local Authority H&S Officers. Regional Fire Brigade; Fire Officers. Occupiers: their consultants, fit out agents and contractors. Key Objectives Ensuring compliance with regulations and health, safety, environment and security standards. Supporting the monitoring and management of budgets to ensure costs, quality standards and efficiencies are achieved to target. Work with key stakeholders in developing and managing events at the property. Contribute to developing strong relationships with occupiers through dynamic engagement opportunities. Drive the company's and Arbor's Environmental Social Governance (ESG) pledge and act as an ambassador for Ashdown Phillips in communicating the Clients objectives in relation to sustainability. Support the Senior Facilities Manager on working and fostering relationships with the local community in establishing the property as part of a wider network support CSR initiatives Key Accountabilities Ensure the cost-effective provision of agreed Facilities Management services for the Landlord, as required. Responsible for the procurement of, and subsequently manage, the provision of relevant services (e.g. M & E, Security and Cleaning), ensuring optimum service standards from internal/external sources. Drive a culture of continuous improvement. Manager monthly meetings with all service partners, including completion of key performance indicators. Contribute to the forecasting, and then subsequently monitor and control budgets, ensuring costs are properly allocated against the respective property schedule, contained within agreed levels, and corresponding reports provided as required and agreed with the Senior Facilities Manager and Property Surveyor Ensuring compliance with all statutory and internal obligations applicable to the ongoing occupation, operations and maintenance (including project work) of the Property. Maintain, establish and develop appropriate relationships and communication channels with all occupiers and other stakeholders (including members of the public, colleagues, line manager and client representatives) to ensure that service levels are maintained and improved having regard to relevant budgetary constraints. Manage and develop relationships with the service partners to ensure compliance with contracts and continued delivery of agreed services. Ensure all building services and life safety systems are maintained within relevant scheduled frequencies and inspections deadlines. Respond to out-of-hours emergency calls. Ensure the Senior Facilities Manager is kept appraised on operational matters. Coordinate and manage ad hoc fabric repairs within the property. Oversee emergency preparedness and response plans (fire drills, evacuation procedures). Oversee documentation for emergency procedures and safe systems of work in conjunction with our Duty Holder responsibilities Monthly reporting on building operations and performance. Monitor utilities usage and suggest sustainability initiatives. Deputise the Senior Facilities Manager in their absence. Ad hoc duties commensurate with the role. Personal Specification These are the minimum key areas of knowledge, skills and experience. Working knowledge of current statutory legislation and regulations, especially regarding Health, Safety and Environment. IOSH qualification is essential. Knowledge and experience of managing contractors and service levels (e.g. M & E, security and cleaning) associated with a retail, office or business park/estate, and within agreed budgets. Problem solving skills to continue to match resources to achieve various service requirements. Good knowledge of service charges and budgeting techniques. Excellent organisational and time management, able to meet tight deadlines and respond in emergency situations. Self motivated and able to work on own initiative without ongoing direct supervision. Resilient and adaptable, with a continuous improvement mindset Excellent interpersonal and communication skills able to effectively communicate at all levels and operate comfortably as part of a multi skilled team. Willingness to adopt a flexible approach to working patterns to respond to the changing needs of the property. High attention to detail and commitment to quality service delivery Previous facilities management or management experience in either retail or mixed use environment, ideal but not essential. Interest in the property sector and an understanding of the occupational requirements of tenants. Good IT skills in particular Microsoft Word and Excel. Interested? Apply here Complete our short form and upload your CV to express your interest in applying.
