140 jobs found

IT Service Delivery Manager £55,000 - £65,000 + £7,500 car allowance, up to 20% bons and extensive benefits Full Time/Permanent Hybrid/Birmingham (2 days a week in the office + occasional UK travel) The Company: My client is a well-known retail, hospitality and entertainment brand who operate on a global scale. They are headquartered in Birmingham, and have offices and sites throughout the UK. The Role: I am looking for a driven and experienced IT Service Delivery Manager to join a close knit and highly skilled internal IT team. The successful candidate will oversee the UK IT Service Desk team and also have input into Digital Transformation strategy and AI adoption and tooling. Key Duties: * Management of the IT Service Desk in alignment with ITIL principles. * Configuration and deployment management for end user compute estate. * Business Relationship Management including SLA/SLR/OLA, service reports, complaints and CSAT * Supplier relationship management including SLA reviews, contract review, supplier processes and documentation. * Tender and commercial Management including IT procurement and negotiations. * To support the drive of Digital Transformation and AI adoption within the business * Carrying out reviews of documentation and processes to ensure they are up to date, relevant and manage through change control procedures. * To advise on the latest technologies and innovations that will enhance business IT systems Experience required: * Proven experience working as an IT Service Delivery Manager/IT Service Manager/IT Service Desk Manager in a fast paced environment. * Logical sound approach to IT Support and troubleshooting. * Strong ability to develop customer relationships at all levels. * Excellent understanding of ITIL principles, including Incident, Request, Problem and Change management, * Excellent understanding of Microsoft Office 365 and Microsoft Intune. * Experience of Microsoft CoPilot and other AI tools. * Previous experience leading a team of Service Desk Analysts including coaching and developing team members * Previous hospitality, entertainment or retail sector experience is preferred. Contact: Please apply via the link or contact (see below) for more information. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Do you have experience of managing applications and interfaces? Do you have experience of managing Microsoft 365 applications with strong SharePoint skills? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Systems to manage the ongoing operation, efficiencies, implementations, and upgrades of a digital estate of applications for a respected, modern, & established social enterprise in the midst of a digital transformation and service improvement programme. The main purpose of the role is to take responsibility for the end-to-end ownership and improvement of the organisation's application estate and any associated integration. You will act as product owner and manage the application roadmap, continuous improvement and upgrades, whilst promoting usability, adoption and value. Further day-to-day activities will include project managing implementations and upgrades; stakeholder management and reporting; third-party supplier management; product roadmap creation and maintenance; project management; support service provision; maintenance of super user network; data integrity and security; and the production of systems documentation and training. Essential Experience working in a Business Systems Manager, Applications Manager, Applications Team Lead, Senior Applications Analyst capacity. Strong experience of application life cycle management across an estate of SaaS and hybrid applications. Strong Microsoft 365 applications and services experience in an organisational setting. Hands on experience managing SharePoint Online. Experience of working with core business enterprise systems with Finance, CRM, HR & Payroll, etc Project Management/Lead experience. Experience working on projects to install or upgrade commercial SaaS software applications (implementation/upgrade, build, configuration, UAT/testing, UX, training, support) and on service improvements. Mentoring or Leading teams, line management, and/or performance management and motivation. Strong supplier management capabilities. Desirable Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc Experience implementing or operating Microsoft Purview capabilities. Azure Power Apps As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an impressive benefits package that includes a strong contributory pension, healthcare flexible working, generous leave entitlement and professional development. The role is offered on a hybrid basis with two days per week in the office in the Northwest, with the rest of the time working from home. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.

Business Data Analyst (Fixed-Term Contract) Location: Hybrid/UK-based (with site or office attendance as required) Contract: Fixed-Term Contract (initially 3-6 months, with potential extension) Salary: £35,000 - £42,000 (pro rata) Clearance: SC Cleared (Ideally existing SC) The Opportunity An established organisation operating within a highly regulated, safety-critical environment is entering an important phase of data and reporting maturity and is seeking a Business Data Analyst on a fixed-term basis. This role will play a key part in improving how data is captured, structured, reported, and used across programmes - supporting both operational delivery and commercial decision-making. You'll work closely with stakeholders across commercial, operations, and functional teams to identify problems, build meaningful dashboards, and introduce clearer, more consistent ways of working. This is an ideal opportunity for someone who enjoys solving problems through data, improving underdeveloped processes, and operating in complex, stakeholder-heavy environments. Key Responsibilities Work with business stakeholders to understand reporting problems, data gaps, and decision-making requirements Design and develop clear, effective dashboards and reports (primarily using Power BI) Map existing processes and data flows, identifying inefficiencies and opportunities for improvement Improve consistency and accuracy of management information across departments Support commercial and operational teams with data-driven insight Help define and document end-user reporting requirements Act as a bridge between technical data outputs and non-technical stakeholders Introduce structure and clarity where processes and reporting are not yet fully defined Engage confidently across a range of functions in a regulated environment What You'll Bring Proven experience as a Business Data Analyst, Data Analyst, or Business Improvement Analyst Strong experience building dashboards and reports, particularly using Power BI Confidence analysing and interpreting data to produce actionable insight Experience working across commercial, operational, or programme environments Strong process-mapping and problem-solving capability Excellent stakeholder engagement and communication skills A proactive, curious mindset with the confidence to work independently Strong working knowledge of the Microsoft Suite (Excel, PowerPoint, etc.) Experience working in highly regulated sectors such as nuclear, infrastructure, engineering, or construction would be beneficial, but is not essential. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

JOB TITLE: DMAAS Analyst SALARY: £25,000 p/a LOCATION: Livingston SETTING: Hybrid / 2 days working from home after probation Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program We have an exciting opportunity for an DMAAS Analyst at our office in Livingston- this is a hybrid role with two days a week working from home after probation. In this role you will manage relationships across bespoke customer contracts that require the Hardware Support Team to deliver a repairs and maintenance support service as well as supporting customer contacts via phone, email and through self-service portals. Established in the 80's, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we're an independent UK company with full geographic coverage - and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Job Specification: DMAAS Analyst The DMAAS Analyst will manage the day-to-day operation of the team and the allocation and management of workload delivering against our agreed SLA'S. You will also work with the Hardware Support Manager to develop and improve process and manage customer relationships. The responsibilities include, but are not limited to: Maintaining a high degree of customer service for all support queries as well as taking ownership of user problems. You will support users/customers in all hardware support returns and repairs process and the management of supply new equipment or collecting old equipment. Answering and responding to calls according to process and policy and resolving issues directly. Act as a 'service representative' for appointed services and take responsibility for ensuring the customer journey exceeds expectation. Requirements: DMAAS Analyst This role will suit someone who is an Administrator or Customer Service professional with excellent communication skills and a strong attention to detail. - Experience using call tracking/ticketing systems and following call-handling procedures - Accurate and efficient data entry, with the ability to clearly summarise and update incidents - Strong communication skills, keeping customers and stakeholders informed throughout - Ability to assess issues and negotiate appropriate resolutions - Professional, confident telephone manner with clear and positive tone - Excellent written English, with strong grammar and attention to detail - Team player with the ability to build effective working relationships We're proud to be recognised as a Disability Confident Level 3 Employer-the highest level in the UK Government's scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is , we will be happy to action your requests.

Power BI Developer/ Analyst Reports to: Senior PH/Corporate Analyst The council is creating a central data insights team. A key deliverable of the council's data strategy is to roll out PowerBi dashboards across the organisation. This role will sit within the corporate insight team and be part of a wider networked analytical team. Data Analytics and Insight to lead on the development of dashboards for specific areas including defining key metrics and developing develop calculations and measures that are accurate and performant on large datasets. Set up processes to ingest data from a variety of data sources and perform required transformations in Power Query / editor M-code / DAX Design and optimise navigation features in Power BI to guide users through a compelling data story. Work with data engineers to produce documentation and SQL scripts for data transformation. Create insightful, interactive and aesthetically pleasing reporting solutions in Power BI. Manage dashboards, data sources, security, schedules, extracts and work spaces. Have great communication and analytical skills Work with data within an Azure data platform. Training and upskilling. Support the Data Analyst community with PowerBI dashboard development; designing and delivering impactful dashboards for a range of stakeholders, ensuring they are user friendly. Managing PowerbI forums for developers and analysts. Setting best standards for developing Powebi Dashboards. Developing Quality Assurance procedures for development of PowerBI dashboards and disseminating across to data analytical community. Provide technical support to new users of PowerBI Communication and Stakeholder management Strategic Plan 2021. Elicit analytical requirements from stakeholders as well as test and validate data before visualisation to ensure accuracy and trust in what is produced. Have good business analysis skills such as gathering and documenting requirements from a variety of stakeholders. Be an Evangelist and champion data visualisations within a business. Be an Evangelist and champion for data platform, promoting data transformation and pipeline benefits with a focus on process automation and resident value. Ability to work with a wide range of senior management Data governance. Good understanding and experience in developing reports and dashboards that are GDPR/Data Protection compliant. Working with colleagues in Information Governance to ensure dashboards are deployed with right access controls and aligned with council policies Compliance. Ensure legal, regulatory and policy compliance under GDPR, Health and Safety and in area of your specialism identifying opportunities and risks and escalating where appropriate. Work style Hybrid Demonstrate on your application form how you meet the essential criteria. Essential criteria Significant experience of PowerbI, developing end-to-end reporting and deployment processes, preferably in a public sector organisation Application/Interview Proven experience of designing and delivering PowerBI dashboards Application/Interview Solid data modelling capabilities including designing effective data models within Power BI Application/Interview Fluent in DAX code and experienced in when and where to apply this Application/Interview Ability to write and structure efficient SQL queries. Professional certification in Powerbi e.g PL300:Microsoft Power BI Data Analyst Application 7 WCAG (2.1/2.2) Accessibility Compliance Experience using Power BI and other tools available to make reports accessible for all users Application Skills Ability to build positive stakeholder relationships and influence Ability to systematically gather stakeholder requirements for dashboards Application/Interview Strong analytical skills, with the ability to analyse problems and identify creative realistic solutions Application/Interview Ability to work with other analysts in PowerBi dashboard design Ability to manage resources, mitigate risks and prioritise to achieve tight deadlines Expert knowledge of information governance and data security best practice, rules and regulations. Ambitious and motivated, able to inspire others, work collaboratively and deliver outstanding results. Able to demonstrate successful management of projects Ability and interpersonal skills to work in a pressurised environment Previous Council experience is essential

Who we are GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData is at a pivotal point in its growth journey and we need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role We are seeking an experienced industry professional to be our Head of Biofuels Research, based in Oxford, reporting directly to the Global Head of Agribusiness Research. This senior position plays a pivotal role in GlobalData s Agribusiness Intelligence division, providing high-level insights into global biofuels markets including FAME, RD/HVO, SAF, ethanol and related feedstocks. The Head of Biofuels Research will lead analytical outputs, drive methodological innovation, oversee client projects, and act as a subject-matter expert for both syndicated and consulting work. We require an experienced industry professional with a deep understanding of biofuel market drivers and trends. The role is instrumental in leading GlobalData s coverage of biofuel markets and delivery of our portfolio of reports, datasets, briefings, webinars and other platform content. The role will include direct management responsibility for a team of analysts, and require significant collaboration with adjacent research teams, notably Sugar and Vegetable Oils. Key responsibilities : Lead the development of supply, demand, trade, and price forecasts across the global biofuels markets. Conduct economic and policy analysis, including the impact of biofuel mandates, trade policies, sustainability regulations, and feedstock supply variability. Oversee and maintain the core databases and forecasting models that underpin GlobalData s market intelligence products. Manage and deliver bespoke client projects from feasibility studies to policy analysis and price outlook assessments ensuring accuracy, insight, and timeliness. Represent GlobalData at industry conferences, client meetings, and research trips, maintaining strong relationships with producers, refiners, traders, policymakers, and end-users. Travel internationally (%) to gather market intelligence, strengthen client relationships, and present insights at key industry events. Collaborate closely with other commodity teams (sugar, vegetable oils, etc.) to ensure analytical consistency across agribusiness markets. Support the Head of Agribusiness Intelligence and Agribusiness Consultancy Director in developing new products, methodologies, and consulting opportunities. Manage a team of analysts in the UK and India, fostering a culture of analytical excellence and professional growth. Collaborate with regional sales teams from across GlobalData, driving client engagement, renewals and new business opportunities. Role requirements: Strong grounding in agricultural economics, applied economics, or related quantitative discipline (Master s degree or above preferred). Proven experience (5+ years) in commodity market analysis, ideally within biofuels. Candidates with a combination of experience (5+ years) covering biofuels, sugar, vegetable oils, and/or related agricultural commodities will be considered. Excellent numerical, analytical, and econometric skills, with a sound understanding of supply-demand dynamics and price formation. Ability to translate complex economic trends into clear, actionable insights for commercial and policy audiences. Confident communicator, capable of engaging with clients, industry participants and policymakers globally. Highly proficient in Microsoft Excel and data management tools; experience with advanced data/programming tools (e.g. MS Power suite, Python) is an advantage. Self-motivated, detail-oriented, and comfortable managing multiple projects to tight deadlines. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Asset Operations & Trading Analyst Role: Asset Operations & Trading Analyst Level: Graduate to early/mid-level hire Location: Mayfair, London Working pattern: Hybrid Salary: 40,000 to 50,000 Type: Full-time The business This is an opportunity to join a UK-licensed non-domestic electricity and gas supplier operating across supply, generation and CHP optimisation. The business works at the intersection of physical energy assets, commercial trading and operational performance, using both real-world asset management and data-led optimisation to maximise value. Asset Operations & Trading Analyst - The opportunity The company is looking to hire an Asset Operations & Trading Analyst to support the day-to-day coordination and performance of its CHP portfolio. This person will sit between asset operations and trading, helping ensure sites deliver on heat and CO commitments while also improving trading outcomes across power and gas. This is a cross-functional role with strong exposure to operations, commercial decision-making, analytics and process improvement. It would suit either a strong graduate with the right analytical mindset and interest in energy markets, or someone with early experience in operations, trading support, industrial systems, logistics or energy analytics. What the role will involve The successful candidate will play a central role in connecting what is happening operationally on-site with the commercial and trading decisions being made internally. Key responsibilities will include: Acting as a key day-to-day contact between the business and CHP site operators Coordinating the delivery of heat and CO commitments across operational sites Monitoring constraints, outages and changing site requirements, and making sure these are reflected in dispatch and trading decisions Supporting the resolution of operational issues that affect performance or delivery Monitoring trading and dispatch outcomes across CHP assets, including electricity and gas positions Investigating missed value, underperformance and unexpected costs Building repeatable reporting, controls and monitoring processes to improve visibility and reduce commercial leakage Developing dashboards, KPI tracking and automated checks to improve operational and trading oversight Working with operational, market and optimisation data to support better decision-making Identifying data quality issues and helping improve the inputs used in trading and optimisation processes Working closely with optimisation and engineering teams to ensure real site constraints are reflected in commercial logic Candidate profile The business is open to hiring either a high-potential graduate or a junior analyst , depending on the strength of the individual. They are likely to be looking for someone with: Strong analytical and problem-solving ability Confidence working with data, whether through Excel, SQL, Python, dashboards or similar tools A structured, organised and proactive approach Good stakeholder skills, with the ability to build trust across internal teams and external operators Commercial awareness and an interest in how operational performance impacts trading outcomes A genuine interest in energy markets, asset operations or optimisation problems Nice to have 1 to 3 years of experience in an analyst role within energy, operations, trading, logistics or industrial environments Exposure to CHP assets, heat networks, industrial energy users or flexibility markets Familiarity with UK electricity and gas market structures Experience building dashboards, monitoring tools or operational reporting Experience improving processes, incident management or operational workflows Why this role could appeal This is a strong opportunity for someone who wants to work in a role with visible impact across both physical operations and commercial performance. The successful person will have the chance to improve how real energy assets are run and monitored, while building expertise across CHP, trading performance and operational analytics. It is particularly attractive for someone who enjoys solving messy real-world problems, improving processes and working at the point where data, operations and commercial decisions meet.

Lead Business Analyst Reading 6-Month Contract Paying up to 108p/h (Inside IR35) Please note - Due to the nature of the work, you will need to hold a High level of UK security clearance Key Responsibilities Establish and lead a new Business Analysis team, setting standards and best practice. Define and manage requirements across multiple digital workstreams. Work closely with senior stakeholders (including CxOs) to shape product vision and priorities. Oversee supplier outputs and ensure alignment with business and architectural needs. Support delivery across ERP (SAP S/4HANA), HR systems and Microsoft tools. Drive Agile requirements processes, ensuring high-quality user stories and acceptance criteria. Essential Skills & Experience Proven leadership of BA teams on digital transformation programmes. Hold Active SC Clearance and strong Aerospace/Defence experience. Experience setting up a BA function from scratch. Strong Agile background and familiarity with tools like Azure DevOps. Excellent communication, stakeholder engagement and facilitation skills. Ability to thrive in a start-up or evolving organisation. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

The Power BI & Data Analyst plays a key role. The role combines advanced Power BI development, data management, and performance reporting to support the organisation s Capital Programme and regulatory reporting cycles. The post holder will develop, maintain, and futureproof reporting solutions, ensuring accuracy, consistency, and insight across project, programme, and portfolio levels. They will work collaboratively with PMO colleagues and cross functional teams to enhance data quality, streamline reporting processes, and deliver clear, actionable insights. We are seeking an experienced professional with strong analytical capability, excellent communication skills, and domain experience in capital delivery. Key Accountabilities Power BI Development & Reporting Architecture Develop, enhance, and futureproof Power BI dashboards and reporting architecture, ensuring alignment with regulatory cycles (e.g., AMP8). Ability to translate users needs (including gathering them) and converting into resilient, effective dashboards Design within common standards, workspaces, ensuring look/feel, UX is consistent Refine existing visuals, optimise data models, and improve resilience, performance, and usability of reporting solutions. Data Management & Analysis Collect, clean, transform, and model data from multiple sources (e.g., OUA, APEX, other Databases/Data Warehouses, SharePoint, Excel, enterprise systems). Conduct exploratory data analysis to identify trends, anomalies, risks, and opportunities. Provide clear, evidence based insights to support strategic and operational decision making. Performance Reporting & Assurance Produce accurate, timely monthly reporting packs, dashboards, and presentations. Ensure quality assurance of all reporting outputs, maintaining consistency across PMO reporting frameworks. Support compliance with management reporting frameworks across project, programme, and portfolio levels. Continuous Improvement & Capability Building Identify opportunities to improve data quality, reporting processes, and analytical methods. Share knowledge, mentor colleagues, and promote best practice in BI development and data analysis. Contribute to the development of integrated project controls tools and future reporting roadmaps. Experience Required: Essential 3 5+ years experience in: Power BI development (data modelling, DAX, Power Query, report design). Performance reporting within a PMO, project, programme, or portfolio environment. Data transformation, manipulation, and visualisation for varied audiences. Using BI and Microsoft tools (Power BI, Excel, SharePoint, PowerPoint). Proven ability to work with large, complex datasets and deliver actionable insights. Experience producing management information to support decision making. Demonstrated ability to work in fast paced environments, managing competing priorities. Useful / Desirable AI, Machine Learning, RPA experience PowerApp development / Sharepoint development. Experience in the UK water industry or regulated utilities. Experience with Oracle databases / data warehouses. Degree in business management, data/analytics, computer science, statistics, or project/programme disciplines. Experience across full project/programme delivery cycles. Experience developing new BI dashboards from scratch. Understanding of project controls concepts (cost, schedule, risk, benefits) desirable. Familiarity with SQL or Python for data analysis desirable (open source best practice addition).

Location: Reading (mostly onsite) Duration: 6 month contract Rate: 107ph UMB (Inside IR35) Active SC Required! Role details: Our client, a prominent company in the Defence & Security sector, is currently seeking a skilled Business Architect to join their team on a contract basis. This role is critical for a major digital transformation programme within a new start-up organisation. Key Responsibilities: Leadership & Direction Define and implement the approach for requirements gathering, analysis, and documentation across multiple workstreams. Set up a new Business Analysis Team, including recruitment, setting the standards and working practices, overseeing quality. Lead and mentor a team of Business Analysts with varying levels of experience, fostering growth and capability development. Alongside the Product Owner, set the vision for the digital solution. Assure the output of the BA team or around BAs and assurance of the solution produced by our Managed Service Provider. Stakeholder Management Engage and manage senior stakeholders, including CxOs and Heads of Functions, to ensure alignment and buy-in for requirements and product vision, and to agree priorities. Experience of delivering solutions in ERP Systems (SAP 4/HANA), HR applications and Microsoft tools, including Power Platform. Facilitate workshops and discussions to resolve conflicts and achieve consensus on requirements. Oversee the quality of work from suppliers and ensure that their solutions align with the business requirements. Delivery & Innovation Find creative and pragmatic solutions to deliver requirements when functional teams have limited capacity. Collaborate with suppliers to develop proposals for solutions based on the defined requirements and vision. Work with architects to align requirements to Product choices. Familiarity with digital solutions in the market for business functions including Finance, HR, Programme Management, Legal, IP, and Commercial Supply Chain. Agile Practices Drive requirements definition activities within Agile projects, ensuring clarity and prioritisation of User Stories, Use Cases, and acceptance criteria. Champion best practices in requirements management processes and tools across the wider Programme. Organisational Development Contribute to the evolution of the organisation's processes and BA maturity. Establish standards and frameworks for requirements management and analysis. Job Requirements: Proven experience leading teams of Business Analysts across digital solutions in HR, Finance, and Programme Management functions on digital transformation projects. Experience in setting up a new BA function for digital programmes. Strong track record in requirements definition and management within Agile delivery environments. Expertise in User Stories, Use Cases, and requirements documentation techniques. Exceptional stakeholder management skills, including experience working with CxOs and senior leadership. Ability to work in a start-up or evolving organisation, shaping processes and building capability. Experience collaborating with suppliers to define and deliver requirements. Familiarity with tools such as Azure DevOps or similar for Agile requirements management tools. Personal Attributes: Strategic thinker with strong leadership and influencing skills. Resilient and adaptable in a fast-paced, evolving environment. Excellent communication and facilitation skills. Excellent leadership and directing skills. Able to work with minimal direction to establish and lead a Business Analysis Function in a new organisation. If you are an experienced Business Architect looking for a contract role in an exciting and evolving environment, we would love to hear from you. Apply now to join our client's dynamic team in Reading.

CMA Recruitment Group are looking for an aspiring finance professional looking to make an impact within a global business. An innovative and forward-thinking organisation is seeking a talented FP&A Analyst to join their dynamic team in Portsmouth, Hampshire. This global company values excellence, integrity, and a commitment to shaping a secure and sustainable future. Offering a collaborative culture, excellent development opportunities, and a comprehensive benefits package you will be part of a purpose-led organisation that is dedicated to supporting its people and community. What will the FP&A Analyst role involve? • Supporting the delivery of accurate budgets, forecasts, and financial insights to guide strategic decision-making across core business units • Building strong relationships with key stakeholders to challenge, influence, and enhance financial planning and reporting processes • Maintaining rolling forecasts and analysing monthly actuals to ensure financial integrity and support proactive business management • Assisting in financial analysis, ensuring data accuracy, and providing meaningful insights to support operational efficiency and growth initiatives • Collaborating closely with finance and non-finance teams to promote a culture of financial accountability and continuous improvement Suitable Candidate for the FP&A vacancy: • Part-qualified or qualified in ACCA, CIMA, or ACA with a solid understanding of financial analysis and modelling • Demonstrates strong attention to detail, analytical skills, and the ability to communicate complex financial information clearly • Proven experience working with stakeholders at various levels, with a proactive and adaptable approach • Confident user of Microsoft Excel with excellent data manipulation and presentation skills • Motivated to grow within a fast-paced environment and contribute to a strategic, purpose-driven organisation Additional benefits and information for the role of FP&A Analyst: • Generous holiday entitlement, with options to buy or sell leave. • Matched pension scheme, life assurance, and employee share plans. • Access to a Digital GP, health assessments, and wellbeing resources. • Payment of professional subscription fees and continuous training support. Salary dependent on experience CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and does not discriminate on any protected characteristics. By applying, you agree to our Privacy Notice, which details how your data will be handled. Due to high application volumes, responses may be delayed, and it may not be possible to respond to every candidate individually.

A leading London law firm is seeking an Application Support/Developer to be responsible for the support for the administration and optimisation of the businesses databases. They will also be required to support key applications including the firm's Case Management System (Inprotech), Document Management System (iManage Worksite), Microsoft SQL Server and other core systems. This role is paying up to £70,000 plus very good benefits including hybrid working (2 days working from home 3 days in the central London office). The role-holder will be responsible for: Providing application configuration and maintenance of business systems, including CPA Inprotech Case Management software, iManage Worksite Document Management Systems (client and server side) Developing MS Office applications including templates, data injection and automation. Assisting with improving the efficiency and productivity of staff using IT applications and manipulating information. Liaising with the end users, Inprotech Development Analysts, Partners (including the Partner responsible for Inprotech) and the Senior Software Developer to understand business requirements and deliver solutions Under instruction from the Applications and Development Manager, manage and optimise the various SQL Server databases Maintain application security and data privacy in line with IS027001 standards, applying secure coding practices and ensuring compliance with firm security standards Liaise with other functions within the Technology Team and Finance. Design new and maintain Microsoft Office templates with data integrated from other data sources. Required Skills: Must Have: Experience of working in a Legal services/Law firm/Professional Services environment Strong Microsoft SQL Server experience (querying, basic optimisation, T-SQL) Proven experience in supporting and maintaining business applications (not just development) Experience with scripting languages (PowerShell, VBA, or VBScript) Familiarity with Microsoft environments (Office 365, Windows Server, Active Directory) Strong communication skills and experience working with end users and senior stakeholders MS Server 2016 network administration (AD, groups, security, etc.) including Exchange Knowledge of IIS configuration and management Desirable Skills Experience with Inprotech, iManage applications (front & back end) version 11 onwards Understanding of data security and compliance, including ISO27001 or secure coding practices SQL Server development skills (stored procedures, triggers, performance tuning) Experience with SSRS reporting Exposure to IIS, HTML, CSS, or web-based systems

Calculations and Benefits Senior Analyst We are expanding our Client Onboarding and Change team and are looking for experienced Calculation Analysts to support the delivery of work in our Calculations and Benefits Team in a consistent and market leading manner. We are delivering across the pensions administration business on small, medium, and large-scale implementation and calculation projects including new business and post-project implementation, such as GMPE. The role will work closely with the Administration business, in particular the Admin Systems and Admin BAU teams, as well as stakeholders from across Isio and third parties. The role will likely be visible to, and involve working with, all levels of the business - from Partners to frontline operational teams. These roles can be based in our Croydon, Manchester, Reading, Bristol or Birmingham city centre office with a hybrid workstyle. What does the role entail? We are looking for an individual with strong Excel skills, excellent attention to detail, an understanding of scheme rules and good communication skills. You should have a strong technical understanding, a commercial outlook, and an entrepreneurial mindset. Your key responsibilities will be: Evaluating and documenting business processes. Creating and signing off robust calculation proformas. Creating a robust test grid. Conducting user acceptance testing. Investigating calculation discrepancies. Clearly communicating design and changes to business stakeholders, technical teams, and management. Building training materials. Acting as a liaison between stakeholders, users, and technical teams to ensure effective adoption of any new system or process. Identifying new opportunities for improvement. Analysing options to identify the best fit for the business need. Managing team workflow and supporting junior team members. Providing technical guidance and development of the testing calculation proformas for legislative and scheme changes. Lead on a range of Pensions Administration Calculation Implementations and Projects. Oversee and support transformation, installation and solutions implementation, where required. Produce and present to varying stakeholders on a range of pensions administration and technology services and outcomes. Enable and adopt effective risk management and governance frameworks. Offer technical advice and support to colleagues and external stakeholders. Ensuring processes are embedded into BAU Administration and completing post implementation / project analysis to confirm acceptance and provide lessons learned. What we're looking for Essential People who are driven by Isio's purpose and values and a culture of continuous improvement, change and growth. Knowledge and understanding of UK Defined Benefit and UK Defined Contribution Pensions. Minimum three years' experience in a role focused primarily on calculation based theory and formula development. Experience mentoring, ideally managing, junior colleagues and their workload. Track record of calculation solutions implementation and transformation. Pragmatic, with a keen eye for detail. Collaborative, transparent and inclusive values. Dynamic and organised, to enable effective decision making and prioritisation. Strong analytical skills and creative approach to getting work delivered. Positive role model to colleagues and stakeholders. Personal development and ambition. Desirable Experience delivering calculations of various size and types as a Calculation analyst. Comfortable with managing stakeholders of all kinds to influence and determine acceptable solutions. Able to define clarity out of ambiguity - always seeking the underlying "why" - or rationale. Experience creating detailed reports and giving presentations. Competency in Microsoft applications including Word, Excel, and Outlook. Excellent planning, organisational, and time management skills. Presentation skills that demonstrate the ability to communicate across various mediums to both technical and non-technical audiences at all levels. Experience of working in a Pensions Administration environment. Experience of modern Pensions Administrations systems. What you can expect in return A competitive salary and market leading bonus scheme. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us .

Senior Business Analyst required to join a growing, product-led software business operating within a highly specialised domain. The organisation develops a complex platform used by well-known global clients and is continuing to invest in its product suite to support long-term growth and innovation. In this role you'll take ownership of requirements, functional design, and solution definition, working closely with software developers in an agile environment to deliver meaningful product improvements. The Company This is a well-established but evolving software business delivering a niche platform to a global client base. The product sits at the core of customers' operations, supporting complex workflows, data management, and business-critical processes. The organisation is part of a wider international software group, offering the stability and backing of a larger entity while maintaining the agility and close-knit feel of a specialist product team. They are in a strong phase of growth and product investment, with a focus on enhancing platform capability, improving user experience, and scaling their technology to meet increasing demand. The environment is collaborative and pragmatic, with a strong emphasis on quality, clarity, and delivering tangible outcomes for customers. With a remote-first culture and a relatively small, experienced team, you'll be joining a business where your input is visible, valued, and has a direct impact on how the product evolves. The Role You'll sit at the centre of product, development, and test, owning how requirements are discovered, defined, and translated into development-ready solutions. This isn't a passive BA role. You'll be actively shaping how the system behaves - analysing workflows, refining user journeys, and working closely with software engineers throughout delivery to ensure solutions are clear, feasible, and aligned to product objectives. You'll also play a key role in improving the user experience, leading feature-level reviews to identify inefficiencies and ensure workflows are intuitive and effective. Where needed, you'll bring ideas to life through wireframes or lightweight prototypes to support design discussions and alignment. It's a role that requires both structure and collaboration, ideal for someone who enjoys working in detail but also influencing how products are designed and built. Key Responsibilities Lead requirements discovery across new features and system enhancements, translating business needs into clear functional designs Produce high-quality documentation including functional requirements, workflows, and acceptance criteria Work closely with software developers and testers in an agile environment to support delivery and resolve queries Analyse existing system behaviour, data structures, and integrations to support accurate solution design Lead feature-level UX reviews to validate workflows, identify inefficiencies, and refine proposed solutions Produce wireframes or prototypes (e.g. Figma, Adobe XD or similar) to support solution design and stakeholder alignment Support product discovery by turning feedback into structured problem statements and solution proposals Act as a subject matter expert within the team, sharing knowledge and improving overall product understanding Help drive consistency and best practice across analysis, improving how requirements are defined and delivered About You Strong experience as a Business Analyst within a software product environment is essential Proven track record of working closely with software developers, understanding technical delivery and constraints Solid knowledge of agile methodologies, with experience contributing across the full delivery lifecycle Experience working on complex systems such as SaaS platforms, or other operationally critical software Experience creating wireframes or prototypes using tools such as Figma, Adobe XD, or similar Strong appreciation of UX and user workflows, with the ability to identify and drive improvements Ability to translate business needs into structured, development-ready requirements and workflows Comfortable analysing integrations, data flows, and system behaviour in detail Strong communication skills, able to bridge the gap between technical and non-technical stakeholders A structured, analytical mindset with the ability to work independently and take ownership Why Join? Take ownership of how a complex software platform evolves, with real input into solution design and delivery Work closely with experienced developers in a genuinely collaborative, agile environment Join a business with strong product-market fit and a growing global client base Be part of a close-knit, remote-first team where your contribution is visible and valued Opportunity to influence best practice and improve how analysis is delivered across the team Backed by a larger global software group, offering both stability and long-term career opportunities What's on Offer This role is fully remote (UK-based) and offers a salary of 45,000 - 55,000 alongside a strong benefits package. If you're a Business Analyst who enjoys working hands-on with software, collaborating closely with developers, and operating in an agile, product-focused environment, this is a genuinely strong opportunity to step into. If this sounds of interest, please apply or reach out to Murray Simpson. Cathcart Technology is acting as an Employment Agency in relation to this vacancy.

IT Applications Analyst Larbey Evans is partnering with their US law firm client to recruit an IT Applications Analyst to join their London office on a permanent basis. Salary to £55,000 + £100 monthly employee contribution that can be used for lunch or other expenses, free lunch every Wednesday, discretionary bonuses, and more! 09:30-17:30 (Monday-Friday) Hybrid working (3 days office / 2 days remote) You will focus on the operational support and continuous improvement of enterprise application environments, ensuring high availability, security, and performance. Key responsibilities include day-to-day maintenance, patching, monitoring, and user support across critical systems, while also contributing to process improvement, documentation, and integration stability. IT Applications Analyst Key Responsibilities: Perform ongoing system maintenance, patching, and upgrades in coordination with change management procedures Manage user access controls, including provisioning, de-provisioning, and access reviews Monitor system health and performance; initiate health checks and proactively remediate issues Respond to and resolve incidents and service requests in line with SLAs Provide break/fix troubleshooting and root cause analysis across supported systems Collaborate with infrastructure teams to support system scalability and optimization Facilitate alignment between delivery teams and Information Security, Infrastructure Partner with stakeholders to define and monitor adoption success criteria for newly implemented applications IT Applications Analyst Skills & Requirements: 3+ years' experience in enterprise application support or IT operations within a law firm Bachelor's degree in Information Systems, Computer Science, or related field (or equivalent experience) Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patch management, and vulnerability remediation processes Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management) Exposure to application performance tuning, cloud platforms, or scripting (e.g., PowerShell, Python)

Job Title: SAP UX Lead - London Duration: 1 year Location: London-based, with a minimum of 3 to 4 days onsite per week Clearance: SC clearance preferred; candidates must be eligible to obtain SC clearance Rate: Market rate (focused on skills and experience) What you'll be doing: Our client, a prominent UK Government transformation programme, is hiring for a talented SAP UX Lead to shape the user experience across a large-scale SAP S/4HANA environment. You will be responsible for developing and implementing the end-to-end UX strategy, ensuring all digital interfaces adhere to accessibility standards such as WCAG 2.2 AA and GDS design principles. Your role will involve collaborating with solution architects, business analysts, and end-user communities to define UX patterns, create reusable UI components, and maintain UI consistency across the platform. You will lead accessibility audits, mentor junior designers and developers, and work closely with technical teams to deliver responsive, high-performing Fiori applications that meet strict compliance and usability standards. This is a fantastic opportunity to influence digital transformation within a high-profile public sector project, ensuring inclusive and accessible user experiences for a diverse workforce. What you'll bring: Proven experience leading UX design and strategy within SAP Fiori, SAPUI5, and Fiori Launchpad configuration Strong understanding of accessibility standards, including WCAG 2.2 AA, and experience conducting accessibility audits Ability to translate complex business needs into intuitive, user-friendly digital solutions Excellent stakeholder management skills, with the ability to collaborate effectively across technical and non-technical teams Experience mentoring junior team members and championing inclusive design practices Knowledge of SAP S/4HANA landscape and UI governance best practices Familiarity with public sector or regulated environments is highly desirable Strong communication skills and a proactive approach to problem-solving Essential skills and experience: Extensive hands-on experience with SAP Fiori and SAPUI5 development Demonstrable experience in designing accessible digital solutions and conducting UI/UX audits Ability to manage multiple stakeholders and translate requirements into practical design solutions Experience working within government or large-scale enterprise environments Proven track record of delivering high-quality, compliant user interfaces Desirable skills: Knowledge of GDS design principles and standards Experience with Fiori Elements and Fiori Launchpad configuration Familiarity with performance optimisation for SAP Fiori apps Previous involvement in digital transformation projects within the public sector This is an exciting opportunity to contribute to a high-impact government initiative, ensuring digital services are accessible, user-centric, and aligned with government standards. If you're passionate about creating inclusive digital experiences and meet the criteria, we'd love to hear from you! Apply now to join a dynamic team dedicated to making a difference through innovative UX design.

Computershare is global leader in financial administration with over 12,000 employees across more than 22 different countries. Many of the world's leading organisations use us to streamline and maximise the value of relationships with their investors, employees, creditors and customers. Our global footprint means we have the scale to maintain robust compliance, audit, risk, financial crime, disaster recovery and business continuity planning programs - offering peace of mind to our clients and their customers. AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with Computershare to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On behalf of Computershare, we are looking for an IAM Analys t for a 6 Month contract based in Edinburgh or Bristol (Hybrid - 3 days per week in the office). Join us as an IAM Analyst: As IAM Analyst you will join an established Information Security team. This is a hands-on security operations role, focused on ensuring the right people have the right access, for the right reasons. You'll support the day-to-day identity and access management processes across the organisation, helping to protect systems, data, and applications through disciplined access control, investigation, and compliance. Your key responsibilities will include: Manage and review user access across internal systems and applications Supporting joiners, movers, and access changes. Work with IAM tools such as CyberArk and Microsoft Entra ID. Suppor BAU IAM activities while contribute to internal security-focused projects. Assiste with investigations, access reviews, and audit evidence preparation. Work closely with internal stakeholders across IT, Security, HR, and the business. Support and collaborate with other IAM Analysts and Specialists within the team. What you will bring to the role: Experience in IAM, cybersecurity, or security operations. Solid understanding of IAM fundamentals (eg RBAC, access reviews, privileged access) Familiarity with identity or access management tools (eg CyberArk, Microsoft Entra ID, or similar) Experience working in a regulated or security-conscious environment Confident stakeholder management. Proactive in identifying issues and following them through to resolution Financial Services experience. Next steps: Computershare are dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists. AMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Computershare to identify the best solution to meet your requirements. We can only accept workers operating via an Umbrella or PAYE engagement model. Please note that for the duration of this assignment you will be working as an external resource engaged by AMS.