Mitchells & Butlers Leisure Retail Limited
Maidstone, Kent
AtMiller & Carter - Maidstonewe recognise a good General Manager is key to our success. You'll build a business to be proud of, help to grow your team and smash targets. You'll be part of a district of sites that are all working towards making moments that matter, and delivering experiences that keeps our guests coming back for more. This business is part of our Innkeepers Collection with a 12 room hotel attached, and therefore Management roles will support the hotel as part of the business. Join us at Miller and Carter, the home of the Steak Geeks. We take the bull by the horns. Picture perfect steaks, butchered, aged and cooked to perfection. We add a special touch to every occasion. If you fancy yourself as a steak geek, we want to hear from you. All management employees are enrolled onto our unique and industry leading 3 day Steak School, and we are proud as the ONLY restaurant chain to be awarded 'The Masters of Steak' accreditation. This opportunity comes with the added optional benefit of onsite accommodation, comprising 3 bedrooms. WHAT'S IN IT FOR ME? Bonus Scheme - We're all about rewarding the hard work you put in A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered. 20% discount across all off our brands for up to 5 friends and family. Discounted gym memberships Celebrating success- award nights, away days and team socials. Private medical and Dental Plans - to keep you safe, secure and always smiling On top of this, as part of Mitchells & Butlers you will receive a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS GENERAL MANAGER YOU'LL Train and inspire your team to deliver operational excellence and maximise sales opportunities Ensure our guests are cared for, being the host to life's memorable moments. Support your business to deliver food and drink to be proud of. Strive towards and achievebusiness targets. At M&B we value the unique perspectives each person brings. We believe that by fostering a culture of inclusion, respect and allyship, we create a sense of belonging, engagement and teamwork which are essential to delivering great guest experiences. Join us and be a part of a great team.
May 01, 2026
Full time
AtMiller & Carter - Maidstonewe recognise a good General Manager is key to our success. You'll build a business to be proud of, help to grow your team and smash targets. You'll be part of a district of sites that are all working towards making moments that matter, and delivering experiences that keeps our guests coming back for more. This business is part of our Innkeepers Collection with a 12 room hotel attached, and therefore Management roles will support the hotel as part of the business. Join us at Miller and Carter, the home of the Steak Geeks. We take the bull by the horns. Picture perfect steaks, butchered, aged and cooked to perfection. We add a special touch to every occasion. If you fancy yourself as a steak geek, we want to hear from you. All management employees are enrolled onto our unique and industry leading 3 day Steak School, and we are proud as the ONLY restaurant chain to be awarded 'The Masters of Steak' accreditation. This opportunity comes with the added optional benefit of onsite accommodation, comprising 3 bedrooms. WHAT'S IN IT FOR ME? Bonus Scheme - We're all about rewarding the hard work you put in A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered. 20% discount across all off our brands for up to 5 friends and family. Discounted gym memberships Celebrating success- award nights, away days and team socials. Private medical and Dental Plans - to keep you safe, secure and always smiling On top of this, as part of Mitchells & Butlers you will receive a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS GENERAL MANAGER YOU'LL Train and inspire your team to deliver operational excellence and maximise sales opportunities Ensure our guests are cared for, being the host to life's memorable moments. Support your business to deliver food and drink to be proud of. Strive towards and achievebusiness targets. At M&B we value the unique perspectives each person brings. We believe that by fostering a culture of inclusion, respect and allyship, we create a sense of belonging, engagement and teamwork which are essential to delivering great guest experiences. Join us and be a part of a great team.
Hertfordshire Catering Limited T/A HCL
Welwyn Garden City, Hertfordshire
Group Chef Location: Field-based across Cheshunt, Enfield, North East London (Head Office: Mundells, Welwyn Garden City) Salary Range: £36,857 - £38,122 per annum (DOE) Hours: 35 per week Term Time + 1 week 40 weeks per year Reports to: Senior Operations Manager HCL are leading contract caterers with a focus on school feeding. We have a commitment to deliver high-quality, nutritious, and engaging food experiences for children and staff across our primary schools, secondary schools, and commercial sites. We pride ourselves on our dynamic culture and our commitment to excellence. The Group Chef plays a critical role in ensuring kitchens remain fully staffed, operational, and deliver high-quality food and service safely across multiple education sites. This position supports the Senior Operations Manager by managing the mobile workforce, supporting compliance with food safety and operational standards, and assisting with kitchen mobilisations and community engagement activities. Key Responsibilities for Group Chef Workforce Planning & Deployment Manage and deploy a mobile catering team to ensure kitchens remain fully staffed. Plan rotas, coordinate cover, and work with senior managers to anticipate staffing needs. People Management Lead, support, and develop a mobile workforce, including line management responsibilities. Oversee training, performance, and absence management, ensuring HR compliance. Operational Support Provide hands-on kitchen support when needed, maintain food quality standards, and monitor performance (food cost, labour, waste). Support site engagement activities and digital systems. Compliance & Safety Ensure high standards in Food Safety, Health & Safety, and allergen management across all sites. Recruitment & Retention Recruit and retain mobile team members, supporting wider site recruitment and engagement initiatives. Mobilisation Support Assist with new site set-ups and transitions, including equipment, onboarding, and systems implementation. About You as a Group Chef Experienced Chef or Kitchen Manager (multi-site/mobile preferred) Strong leadership and team management skills Solid knowledge of food safety, H&S, and allergens Organised, adaptable, and able to work across multiple locations Passionate about food quality and customer service Full UK driving licence and willingness to travel Apply Now If you're a forward-thinking Group Chef who thrives on leading teams, driving high standards, and delivering exceptional food and customer experiences, we'd love to hear from you.
May 01, 2026
Full time
Group Chef Location: Field-based across Cheshunt, Enfield, North East London (Head Office: Mundells, Welwyn Garden City) Salary Range: £36,857 - £38,122 per annum (DOE) Hours: 35 per week Term Time + 1 week 40 weeks per year Reports to: Senior Operations Manager HCL are leading contract caterers with a focus on school feeding. We have a commitment to deliver high-quality, nutritious, and engaging food experiences for children and staff across our primary schools, secondary schools, and commercial sites. We pride ourselves on our dynamic culture and our commitment to excellence. The Group Chef plays a critical role in ensuring kitchens remain fully staffed, operational, and deliver high-quality food and service safely across multiple education sites. This position supports the Senior Operations Manager by managing the mobile workforce, supporting compliance with food safety and operational standards, and assisting with kitchen mobilisations and community engagement activities. Key Responsibilities for Group Chef Workforce Planning & Deployment Manage and deploy a mobile catering team to ensure kitchens remain fully staffed. Plan rotas, coordinate cover, and work with senior managers to anticipate staffing needs. People Management Lead, support, and develop a mobile workforce, including line management responsibilities. Oversee training, performance, and absence management, ensuring HR compliance. Operational Support Provide hands-on kitchen support when needed, maintain food quality standards, and monitor performance (food cost, labour, waste). Support site engagement activities and digital systems. Compliance & Safety Ensure high standards in Food Safety, Health & Safety, and allergen management across all sites. Recruitment & Retention Recruit and retain mobile team members, supporting wider site recruitment and engagement initiatives. Mobilisation Support Assist with new site set-ups and transitions, including equipment, onboarding, and systems implementation. About You as a Group Chef Experienced Chef or Kitchen Manager (multi-site/mobile preferred) Strong leadership and team management skills Solid knowledge of food safety, H&S, and allergens Organised, adaptable, and able to work across multiple locations Passionate about food quality and customer service Full UK driving licence and willingness to travel Apply Now If you're a forward-thinking Group Chef who thrives on leading teams, driving high standards, and delivering exceptional food and customer experiences, we'd love to hear from you.
General Manager Up to £55,000 West London Imagine stepping into a world where luxury living meets unparalleled community. As a General Manager of our prestigious residential development, you'll be the driving force behind creating an exceptional experience for our residents. You'll have the opportunity to lead a dynamic team and shape the future of our thriving property portfolio. - Become the on-site leader and brand ambassador, driving occupancy, revenue, and resident satisfaction.- Oversee all aspects of the operation, from leasing and facilities to resident engagement and team leadership.- Ensure the asset is maintained to the highest standards and delivers a best-in-class living experience. Preferred Requirements: Lead all on-site operations, including leasing, maintenance, and resident services. Recruit, develop, and inspire a high-performing team. Create and deliver an outstanding resident experience with a strong focus on community building. Drive leasing performance and establish corporate letting partnerships. Manage budgets, financial performance, and reporting. Preferred Qualifications: Proven experience in PRS, property management, hospitality, or a related sector. Strong leadership skills with the ability to motivate and develop teams. Commercially astute with experience managing budgets and driving performance. Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role
May 01, 2026
Full time
General Manager Up to £55,000 West London Imagine stepping into a world where luxury living meets unparalleled community. As a General Manager of our prestigious residential development, you'll be the driving force behind creating an exceptional experience for our residents. You'll have the opportunity to lead a dynamic team and shape the future of our thriving property portfolio. - Become the on-site leader and brand ambassador, driving occupancy, revenue, and resident satisfaction.- Oversee all aspects of the operation, from leasing and facilities to resident engagement and team leadership.- Ensure the asset is maintained to the highest standards and delivers a best-in-class living experience. Preferred Requirements: Lead all on-site operations, including leasing, maintenance, and resident services. Recruit, develop, and inspire a high-performing team. Create and deliver an outstanding resident experience with a strong focus on community building. Drive leasing performance and establish corporate letting partnerships. Manage budgets, financial performance, and reporting. Preferred Qualifications: Proven experience in PRS, property management, hospitality, or a related sector. Strong leadership skills with the ability to motivate and develop teams. Commercially astute with experience managing budgets and driving performance. Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role
Right in the heart of Liverpool's hustle and bustle, Wildwood Liverpool is a 120-cover, restaurant with a stunning open kitchen and a loyal, lively crowd. We serve lunch, dinner and banging weekend brunches and in 2026 we're taking things up a gear with a brand-new bar refurbishment and continued investment into the site. This role is all about true ownership of the business. Leading the team, driving performance, controlling the numbers, and building a place people want to work in as much as they want to eat and drink in. Here's why you'll love working with us Earn up to £48,000 per year - this is including service charge Full site ownership with the chance to build on what is already a fantastic restaurant The opportunity to shape the team, culture, and guest experience Work alongside a supportive, experienced management team and Area Manager who will help you grow Be part of a site we are actively investing in The vibe This isn't a "clipboard in the corner" kind of job. You'll be on the floor, leading from the front, setting the energy and making sure the guest experience is exactly where it should be. At the same time, you'll be the person running the business behind the scenes managing labour, owning the P&L, driving sales, and making smart decisions that keep the site performing. We're looking for someone who loves the buzz of hospitality but also understands what it takes to run a successful restaurant. Who we are Wildwood (part of the Bow Street Group) has been serving Italian-inspired food, great cocktails and characterful venues since 2006. Every site has its own look and feel but one thing stays the same: casual excellence. Full table service delivered with flair, confidence and personality. No scripts. No robotic service. Just great hospitality. With 30 restaurants and big expansion plans for 2026, there's serious room to grow with us. What you'll be owning Full P&L responsibility for the restaurant Labour control and budgeting, ensuring the business performs week in, week out Leading, developing and inspiring a strong management and floor team Delivering consistently high guest experience and service standards Training and developing people, helping the next generation of leaders grow Driving sales, performance and local engagement Managing stock, costs, rotas and operational standards Working closely with the Area Manager to build and grow the business You'll smash this if you are A proven restaurant operator who knows how to run a busy site Comfortable owning the numbers - P&L, labour and costs A natural leader who builds strong teams and develops people From a branded hospitality background (ideal but not essential) The kind of person who loves improving, evolving and building something special If you love the buzz of a busy floor, thrive on responsibility, and want to lead a restaurant with huge potential, this could be the role for you.
May 01, 2026
Full time
Right in the heart of Liverpool's hustle and bustle, Wildwood Liverpool is a 120-cover, restaurant with a stunning open kitchen and a loyal, lively crowd. We serve lunch, dinner and banging weekend brunches and in 2026 we're taking things up a gear with a brand-new bar refurbishment and continued investment into the site. This role is all about true ownership of the business. Leading the team, driving performance, controlling the numbers, and building a place people want to work in as much as they want to eat and drink in. Here's why you'll love working with us Earn up to £48,000 per year - this is including service charge Full site ownership with the chance to build on what is already a fantastic restaurant The opportunity to shape the team, culture, and guest experience Work alongside a supportive, experienced management team and Area Manager who will help you grow Be part of a site we are actively investing in The vibe This isn't a "clipboard in the corner" kind of job. You'll be on the floor, leading from the front, setting the energy and making sure the guest experience is exactly where it should be. At the same time, you'll be the person running the business behind the scenes managing labour, owning the P&L, driving sales, and making smart decisions that keep the site performing. We're looking for someone who loves the buzz of hospitality but also understands what it takes to run a successful restaurant. Who we are Wildwood (part of the Bow Street Group) has been serving Italian-inspired food, great cocktails and characterful venues since 2006. Every site has its own look and feel but one thing stays the same: casual excellence. Full table service delivered with flair, confidence and personality. No scripts. No robotic service. Just great hospitality. With 30 restaurants and big expansion plans for 2026, there's serious room to grow with us. What you'll be owning Full P&L responsibility for the restaurant Labour control and budgeting, ensuring the business performs week in, week out Leading, developing and inspiring a strong management and floor team Delivering consistently high guest experience and service standards Training and developing people, helping the next generation of leaders grow Driving sales, performance and local engagement Managing stock, costs, rotas and operational standards Working closely with the Area Manager to build and grow the business You'll smash this if you are A proven restaurant operator who knows how to run a busy site Comfortable owning the numbers - P&L, labour and costs A natural leader who builds strong teams and develops people From a branded hospitality background (ideal but not essential) The kind of person who loves improving, evolving and building something special If you love the buzz of a busy floor, thrive on responsibility, and want to lead a restaurant with huge potential, this could be the role for you.
Miller & Carter - Maidstone - 175234
Penenden Heath, Kent
AtMiller & Carter - Maidstonewe recognise a good General Manager is key to our success. You'll build a business to be proud of, help to grow your team and smash targets. You'll be part of a district of sites that are all working towards making moments that matter, and delivering experiences that keeps our guests coming back for more. This business is part of our Innkeepers Collection with a 12 room hotel attached, and therefore Management roles will support the hotel as part of the business. Join us at Miller and Carter, the home of the Steak Geeks. We take the bull by the horns. Picture perfect steaks, butchered, aged and cooked to perfection. We add a special touch to every occasion. If you fancy yourself as a steak geek, we want to hear from you. All management employees are enrolled onto our unique and industry leading 3 day Steak School, and we are proud as the ONLY restaurant chain to be awarded 'The Masters of Steak' accreditation. This opportunity comes with the added optional benefit of onsite accommodation, comprising 3 bedrooms. WHAT'S IN IT FOR ME? Bonus Scheme - We're all about rewarding the hard work you put in A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered. 20% discount across all off our brands for up to 5 friends and family. Discounted gym memberships Celebrating success- award nights, away days and team socials. Private medical and Dental Plans - to keep you safe, secure and always smiling On top of this, as part of Mitchells & Butlers you will receive a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS GENERAL MANAGER YOU'LL Train and inspire your team to deliver operational excellence and maximise sales opportunities Ensure our guests are cared for, being the host to life's memorable moments. Support your business to deliver food and drink to be proud of. Strive towards and achievebusiness targets. At M&B we value the unique perspectives each person brings. We believe that by fostering a culture of inclusion, respect and allyship, we create a sense of belonging, engagement and teamwork which are essential to delivering great guest experiences. Join us and be a part of a great team.
May 01, 2026
Full time
AtMiller & Carter - Maidstonewe recognise a good General Manager is key to our success. You'll build a business to be proud of, help to grow your team and smash targets. You'll be part of a district of sites that are all working towards making moments that matter, and delivering experiences that keeps our guests coming back for more. This business is part of our Innkeepers Collection with a 12 room hotel attached, and therefore Management roles will support the hotel as part of the business. Join us at Miller and Carter, the home of the Steak Geeks. We take the bull by the horns. Picture perfect steaks, butchered, aged and cooked to perfection. We add a special touch to every occasion. If you fancy yourself as a steak geek, we want to hear from you. All management employees are enrolled onto our unique and industry leading 3 day Steak School, and we are proud as the ONLY restaurant chain to be awarded 'The Masters of Steak' accreditation. This opportunity comes with the added optional benefit of onsite accommodation, comprising 3 bedrooms. WHAT'S IN IT FOR ME? Bonus Scheme - We're all about rewarding the hard work you put in A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered. 20% discount across all off our brands for up to 5 friends and family. Discounted gym memberships Celebrating success- award nights, away days and team socials. Private medical and Dental Plans - to keep you safe, secure and always smiling On top of this, as part of Mitchells & Butlers you will receive a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS GENERAL MANAGER YOU'LL Train and inspire your team to deliver operational excellence and maximise sales opportunities Ensure our guests are cared for, being the host to life's memorable moments. Support your business to deliver food and drink to be proud of. Strive towards and achievebusiness targets. At M&B we value the unique perspectives each person brings. We believe that by fostering a culture of inclusion, respect and allyship, we create a sense of belonging, engagement and teamwork which are essential to delivering great guest experiences. Join us and be a part of a great team.
HR Business Partner Multi-site Hospitality / Retail We re recruiting an experienced HR Business Partner with a strong Employee Relations (ER ) focus to support a fast-paced, multi-site operation. This is a key role partnering with operational leaders to manage complex ER matters, build management capability, and drive a positive, compliant people culture. Key Responsibilities Lead complex ER cases (disciplinary, grievance, absence, capability, restructuring) Provide expert employment law advice and coach managers Partner with regional leaders to deliver people initiatives Support talent development, engagement, and workforce planning Analyse HR data to identify trends and reduce risk About You Strong UK employment law knowledge with proven ER experience Background in a multi-site environment (hospitality/retail preferred) Confident influencing and coaching stakeholders Highly organised, commercially aware, and solutions-focused CIPD Level 5/7 (preferred)
Apr 30, 2026
Full time
HR Business Partner Multi-site Hospitality / Retail We re recruiting an experienced HR Business Partner with a strong Employee Relations (ER ) focus to support a fast-paced, multi-site operation. This is a key role partnering with operational leaders to manage complex ER matters, build management capability, and drive a positive, compliant people culture. Key Responsibilities Lead complex ER cases (disciplinary, grievance, absence, capability, restructuring) Provide expert employment law advice and coach managers Partner with regional leaders to deliver people initiatives Support talent development, engagement, and workforce planning Analyse HR data to identify trends and reduce risk About You Strong UK employment law knowledge with proven ER experience Background in a multi-site environment (hospitality/retail preferred) Confident influencing and coaching stakeholders Highly organised, commercially aware, and solutions-focused CIPD Level 5/7 (preferred)
PFI Contract Compliance Manager Princess Royal University Hospital (covering Orpington & Beckenham) A leading facilities management provider is seeking a PFI Compliance Manager to support the commercial and contractual performance of a major healthcare partnership. Reporting into the Key Account Director and working closely with senior operational and quality teams, you'll play a central role in ensuring the PFI contract is delivered compliantly and transparently across three busy hospital sites. The Role You'll take ownership of performance reporting, KPI validation, audit activity and commercial compliance. Based primarily at PRUH, you'll act as a key link between service delivery and senior stakeholders, providing clarity on how the contract is performing and where improvements or efficiencies can be made. What You'll Be Responsible For Managing contract compliance from operational delivery through to commercial outcomes Reviewing KPI data, deductions and payment mechanism outputs Producing accurate performance, compliance and commercial reports Ensuring CAFM data is accurate and audit-ready Leading audit cycles and embedding best practice Analysing operational and financial data to identify risks, trends and opportunities Supporting discussions around SLAs, contractual queries and commercial disputes Building strong working relationships with client-side stakeholders Why This Role Stands Out Long-term stability with a secure healthcare PFI partnership Strong exposure to commercial decision-making and client interactions Ideal for someone stepping up from a performance, commercial or contract support background High visibility and real influence over how the contract operates What We're Looking For Experience in PFI, PPP or complex FM commercial contracts Strong understanding of SLAs, KPIs and contractual mechanisms Confident analysing data and producing clear written reports Skilled in stakeholder engagement and commercial conversations Knowledge of contract clauses and disputes (NHS background desirable) If you're looking for a role where you can make a genuine impact on a major healthcare PFI contract and develop your commercial expertise, we'd love to hear from you. Apply now to find out more. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Apr 30, 2026
Full time
PFI Contract Compliance Manager Princess Royal University Hospital (covering Orpington & Beckenham) A leading facilities management provider is seeking a PFI Compliance Manager to support the commercial and contractual performance of a major healthcare partnership. Reporting into the Key Account Director and working closely with senior operational and quality teams, you'll play a central role in ensuring the PFI contract is delivered compliantly and transparently across three busy hospital sites. The Role You'll take ownership of performance reporting, KPI validation, audit activity and commercial compliance. Based primarily at PRUH, you'll act as a key link between service delivery and senior stakeholders, providing clarity on how the contract is performing and where improvements or efficiencies can be made. What You'll Be Responsible For Managing contract compliance from operational delivery through to commercial outcomes Reviewing KPI data, deductions and payment mechanism outputs Producing accurate performance, compliance and commercial reports Ensuring CAFM data is accurate and audit-ready Leading audit cycles and embedding best practice Analysing operational and financial data to identify risks, trends and opportunities Supporting discussions around SLAs, contractual queries and commercial disputes Building strong working relationships with client-side stakeholders Why This Role Stands Out Long-term stability with a secure healthcare PFI partnership Strong exposure to commercial decision-making and client interactions Ideal for someone stepping up from a performance, commercial or contract support background High visibility and real influence over how the contract operates What We're Looking For Experience in PFI, PPP or complex FM commercial contracts Strong understanding of SLAs, KPIs and contractual mechanisms Confident analysing data and producing clear written reports Skilled in stakeholder engagement and commercial conversations Knowledge of contract clauses and disputes (NHS background desirable) If you're looking for a role where you can make a genuine impact on a major healthcare PFI contract and develop your commercial expertise, we'd love to hear from you. Apply now to find out more. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Job Title: Onsite Recruitment Account Coordinator Location: Haydock (Sainsbury's Distribution Centre) Salary: 28,500 + 5% Shift Allowance Shift Pattern: Sunday to Thursday 06:00 - 15:00 (Onsite) We are looking for a proactive Account Coordinator to join our onsite team at the Sainsbury's Distribution Centre in Haydock. This is a hands-on, site-based role where you will be the bridge between our client and our temporary workforce. You will be responsible for managing shift fulfillment, supporting recruitment, and ensuring payroll accuracy for hundreds of workers. Whether you come from a background in retail management, hospitality, or recruitment, this is a fantastic opportunity to join a busy operation and grow your career with the world's largest recruitment organization. Benefits include: 5% Shift Allowance, free onsite parking, and access to the Randstad benefits app with hundreds of online and in-store discounts. The Role: As an Account Coordinator, you are the heartbeat of the operation. Working the early shift (Sunday to Thursday), you'll be the first point of contact for our client and temporary workforce, ensuring the site is set up for success. Key Responsibilities: Shift Planning & Fulfillment: responsible for managing shift patterns, allowing talent to select their shifts whilst also ensuring the client's requirements are 100% fulfilled every single day. Recruitment & Pipeline Management: Sourcing and recruiting high-quality new talent. You'll maintain a consistent pipeline of ready to go candidates, ensuring we are never short-staffed and always have the best people ready to go. Payroll & Timekeeping: Monitoring clock-ins and clock-outs, supporting in the resolution of pay queries, and ensuring every worker is paid accurately and on time, every time. Worker Engagement: Conducting regular floorwalks to check in with our team, boost morale, and ensure performance standards are met in both Ambient and Chilled departments. Client Relationship Management: Acting as a trusted partner for shift managers, managing daily requirements and resolving operational challenges in real-time. Compliance: Handling return-to-work interviews and managing onsite performance and health & safety compliance. Growth & Relationship Mapping: Actively contribute towards the growth of accounts via potential sales leads and stakeholder mapping Who are we looking for? This role is perfect for someone with a background in retail, hospitality, or customer service who is looking to transition into a professional recruitment environment. To be successful in this role you will: Have strong customer services and admin experience Enjoy working at a high pace Attention to detail Great organisation skills Have excellent communication skills and are capable of dealing with stakeholders at all levels Previous experience in temp recruitment is useful but not essential experience working in an onsite environment is useful too. Why Randstad? You will be joining one of the world's largest recruitment organisations, with access to industry-leading training and career progression. We offer a competitive salary, a structured bonus scheme, and the autonomy to run your site as if it were your own business. Ready to join our team at Haydock? Apply today. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team. Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on (url removed)
Apr 30, 2026
Full time
Job Title: Onsite Recruitment Account Coordinator Location: Haydock (Sainsbury's Distribution Centre) Salary: 28,500 + 5% Shift Allowance Shift Pattern: Sunday to Thursday 06:00 - 15:00 (Onsite) We are looking for a proactive Account Coordinator to join our onsite team at the Sainsbury's Distribution Centre in Haydock. This is a hands-on, site-based role where you will be the bridge between our client and our temporary workforce. You will be responsible for managing shift fulfillment, supporting recruitment, and ensuring payroll accuracy for hundreds of workers. Whether you come from a background in retail management, hospitality, or recruitment, this is a fantastic opportunity to join a busy operation and grow your career with the world's largest recruitment organization. Benefits include: 5% Shift Allowance, free onsite parking, and access to the Randstad benefits app with hundreds of online and in-store discounts. The Role: As an Account Coordinator, you are the heartbeat of the operation. Working the early shift (Sunday to Thursday), you'll be the first point of contact for our client and temporary workforce, ensuring the site is set up for success. Key Responsibilities: Shift Planning & Fulfillment: responsible for managing shift patterns, allowing talent to select their shifts whilst also ensuring the client's requirements are 100% fulfilled every single day. Recruitment & Pipeline Management: Sourcing and recruiting high-quality new talent. You'll maintain a consistent pipeline of ready to go candidates, ensuring we are never short-staffed and always have the best people ready to go. Payroll & Timekeeping: Monitoring clock-ins and clock-outs, supporting in the resolution of pay queries, and ensuring every worker is paid accurately and on time, every time. Worker Engagement: Conducting regular floorwalks to check in with our team, boost morale, and ensure performance standards are met in both Ambient and Chilled departments. Client Relationship Management: Acting as a trusted partner for shift managers, managing daily requirements and resolving operational challenges in real-time. Compliance: Handling return-to-work interviews and managing onsite performance and health & safety compliance. Growth & Relationship Mapping: Actively contribute towards the growth of accounts via potential sales leads and stakeholder mapping Who are we looking for? This role is perfect for someone with a background in retail, hospitality, or customer service who is looking to transition into a professional recruitment environment. To be successful in this role you will: Have strong customer services and admin experience Enjoy working at a high pace Attention to detail Great organisation skills Have excellent communication skills and are capable of dealing with stakeholders at all levels Previous experience in temp recruitment is useful but not essential experience working in an onsite environment is useful too. Why Randstad? You will be joining one of the world's largest recruitment organisations, with access to industry-leading training and career progression. We offer a competitive salary, a structured bonus scheme, and the autonomy to run your site as if it were your own business. Ready to join our team at Haydock? Apply today. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team. Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on (url removed)
We're recruiting an experienced ER Business Partner with a strong Employee Relations (ER ) focus to support a fast-paced, multi-site operation. This is a key role partnering with operational leaders to manage complex ER matters, build management capability, and drive a positive, compliant people culture. Key Responsibilities Lead complex ER cases (disciplinary, grievance, absence, capability, restructuring) Provide expert employment law advice and coach managers Partner with regional leaders to deliver people initiatives Support talent development, engagement, and workforce planning Analyse HR data to identify trends and reduce risk About You Strong UK employment law knowledge with proven ER experience Background in a multi-site environment (QSR/hospitality/retail preferred) Confident influencing and coaching stakeholders Highly organised, commercially aware, and solutions-focused CIPD Level 5/7 (preferred)
Apr 30, 2026
Full time
We're recruiting an experienced ER Business Partner with a strong Employee Relations (ER ) focus to support a fast-paced, multi-site operation. This is a key role partnering with operational leaders to manage complex ER matters, build management capability, and drive a positive, compliant people culture. Key Responsibilities Lead complex ER cases (disciplinary, grievance, absence, capability, restructuring) Provide expert employment law advice and coach managers Partner with regional leaders to deliver people initiatives Support talent development, engagement, and workforce planning Analyse HR data to identify trends and reduce risk About You Strong UK employment law knowledge with proven ER experience Background in a multi-site environment (QSR/hospitality/retail preferred) Confident influencing and coaching stakeholders Highly organised, commercially aware, and solutions-focused CIPD Level 5/7 (preferred)
Senior Widening Participation Officer Closing date: 27 April 2026 University Hospitals Coventry and Warwickshire NHS Trust We are seeking an experienced and passionate individual to join our team as a Senior Widening Participation Officer. In this pivotal role you will help transform how we recruit and develop entry level talent across UHCW, creating inclusive, sustainable pathways into NHS careers. You will play a key role in delivering an apprenticeship first recruitment model, improving recruitment efficiency, enhancing candidate experience, and opening doors for individuals from under represented and disadvantaged backgrounds. As part of the Apprenticeship and Employability team you will provide leadership, coordination, and expertise to develop a future focused workforce pipeline. You will work collaboratively with recruiting managers, apprenticeship providers, education partners, and community organisations to embed apprenticeships as the default entry route and expand access to NHS careers. This role also includes line management responsibilities and the opportunity to deputise for the Widening Participation Manager. Main duties of the job Embed an apprenticeship first approach across recruitment pathways Coordinate apprenticeship and work based learning programmes with internal and external partners Develop and support inclusive employability initiatives, particularly for under represented groups Provide expert guidance on apprenticeships and employability pathways Maximise Apprenticeship Levy utilisation to support organisational sustainability Monitor performance, analyse data, and report on programme impact Line manage and develop apprenticeship and employability officers Represent the Trust at careers events and community engagement activities Bring experience in widening participation and employability, alongside a strong understanding of apprenticeships and inclusive recruitment Employee information University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching trusts in the UK. The Trust is committed to building an inclusive organisation that values diverse perspectives and promotes equality, respect, and fairness. Job responsibilities Excellent communication and stakeholder management skills Experience delivering programmes or projects at scale The ability to influence and collaborate across organisational boundaries Commitment to Trust values and behaviours Commitment to the Trust's core values in equality, diversity and inclusion, and to maintain a safe, respectful working environment for all staff and patients Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a Disclosure and Barring Service check to confirm any previous criminal convictions. Address University Hospitals Coventry and Warwickshire NHS Trust
Apr 30, 2026
Full time
Senior Widening Participation Officer Closing date: 27 April 2026 University Hospitals Coventry and Warwickshire NHS Trust We are seeking an experienced and passionate individual to join our team as a Senior Widening Participation Officer. In this pivotal role you will help transform how we recruit and develop entry level talent across UHCW, creating inclusive, sustainable pathways into NHS careers. You will play a key role in delivering an apprenticeship first recruitment model, improving recruitment efficiency, enhancing candidate experience, and opening doors for individuals from under represented and disadvantaged backgrounds. As part of the Apprenticeship and Employability team you will provide leadership, coordination, and expertise to develop a future focused workforce pipeline. You will work collaboratively with recruiting managers, apprenticeship providers, education partners, and community organisations to embed apprenticeships as the default entry route and expand access to NHS careers. This role also includes line management responsibilities and the opportunity to deputise for the Widening Participation Manager. Main duties of the job Embed an apprenticeship first approach across recruitment pathways Coordinate apprenticeship and work based learning programmes with internal and external partners Develop and support inclusive employability initiatives, particularly for under represented groups Provide expert guidance on apprenticeships and employability pathways Maximise Apprenticeship Levy utilisation to support organisational sustainability Monitor performance, analyse data, and report on programme impact Line manage and develop apprenticeship and employability officers Represent the Trust at careers events and community engagement activities Bring experience in widening participation and employability, alongside a strong understanding of apprenticeships and inclusive recruitment Employee information University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching trusts in the UK. The Trust is committed to building an inclusive organisation that values diverse perspectives and promotes equality, respect, and fairness. Job responsibilities Excellent communication and stakeholder management skills Experience delivering programmes or projects at scale The ability to influence and collaborate across organisational boundaries Commitment to Trust values and behaviours Commitment to the Trust's core values in equality, diversity and inclusion, and to maintain a safe, respectful working environment for all staff and patients Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a Disclosure and Barring Service check to confirm any previous criminal convictions. Address University Hospitals Coventry and Warwickshire NHS Trust
People Business Partner required for a Hotel in the Lake district, this hotel has a good range of facilities for guests and have invested in the product. They offer a good range of benefits for the staff team and looking for a People Business Partner / HR officer who works under the HR Manager. 34,000 - 38,000 Dependent on experience. The role As a People Business Partner, you will Act as the primary point of contact for employee relations matters, providing proactive advice and support to managers and staff. You will be working with line managers, you will investigate employee grievances, disciplinary issues, and conduct reviews ensuring fair, consistent, and timely resolution. You will also be involved in the Strategically develop, continuously review, and proactively enhance ER policies and procedures to ensure full compliance with employment law and industry best practices. The role also will support managers in handling complex ER cases, including performance management, disciplinary actions, and conflict resolution. As we all know, hospitality is all about the culture, as a People Business Partner, you will be helping set the culture of the business. This will include promoting a positive workplace culture through effective communication and employee engagement initiatives. Experience We are looking for a candidate with a HR background. You will be either have your CIPD Level 5 qualification or working towards this qualification. You will have a minimum of 2+ years of experience in Employee Relations within a fast-paced, hospitality or similar environment. You must also have a strong understanding of employment law and HR best practices. The role will require a proven ability to handle complex ER cases with discretion and professionalism. Plus excellent communication, interpersonal, and conflict resolution skills. People Business Partner / HR 34-38k Parking on site Hotel and hospitality company Lake district
Apr 30, 2026
Full time
People Business Partner required for a Hotel in the Lake district, this hotel has a good range of facilities for guests and have invested in the product. They offer a good range of benefits for the staff team and looking for a People Business Partner / HR officer who works under the HR Manager. 34,000 - 38,000 Dependent on experience. The role As a People Business Partner, you will Act as the primary point of contact for employee relations matters, providing proactive advice and support to managers and staff. You will be working with line managers, you will investigate employee grievances, disciplinary issues, and conduct reviews ensuring fair, consistent, and timely resolution. You will also be involved in the Strategically develop, continuously review, and proactively enhance ER policies and procedures to ensure full compliance with employment law and industry best practices. The role also will support managers in handling complex ER cases, including performance management, disciplinary actions, and conflict resolution. As we all know, hospitality is all about the culture, as a People Business Partner, you will be helping set the culture of the business. This will include promoting a positive workplace culture through effective communication and employee engagement initiatives. Experience We are looking for a candidate with a HR background. You will be either have your CIPD Level 5 qualification or working towards this qualification. You will have a minimum of 2+ years of experience in Employee Relations within a fast-paced, hospitality or similar environment. You must also have a strong understanding of employment law and HR best practices. The role will require a proven ability to handle complex ER cases with discretion and professionalism. Plus excellent communication, interpersonal, and conflict resolution skills. People Business Partner / HR 34-38k Parking on site Hotel and hospitality company Lake district
More About The Role Are you an entrepreneurial, customer-focused leader with a passion for retail and community? Join Morrisons Daily as a Convenience Store Manager and run your store like it's your own business! We are looking for a dedicated shopkeeper to lead one of our busy stores. Your mission will be to serve your customers, support your colleagues, and champion your local community, ensuring the store is the best place to work and shop. As the heart of your store, you will be responsible for driving success across four key areas: Customer & Commercial Performance Entrepreneurial Spirit: Treat the store as your own business, constantly seeking innovative ways to improve the commercial offering, drive sales, and manage costs effectively. Best-in-Class Experience: Lead your team to deliver exceptional customer service, challenging the norm and thinking of new ways to make the customer experience the best in the market, in line with the Morrisons brand promise. Team Leadership & Development Cultivating Talent: Oversee all people activities; from recruitment and induction to training and ongoing development. Inclusive Culture: Build and champion an inclusive culture where every colleague is motivated, empowered, and equipped to deliver outstanding service and achieve their full potential. Operational Excellence Standards & Compliance: Ensure all operational procedures, health and safety, and compliance standards are rigorously met, maintaining an attractive, safe, and efficient shopping environment. Flexibility: As hours are driven by business and customer needs, this role requires flexibility, including early mornings, late nights, and weekend work. Community Engagement Local Champion: Build strong, positive relationships within the local community, understanding the vital role your store plays and actively seeking ways to offer support. More About You We are looking for leaders who can inspire, adapt, and deliver results. While prior experience in a fast-paced, service-focused environment (such as retail, convenience, or hospitality) is beneficial, we prioritise the following leadership qualities: People Development: A genuine passion for spotting, coaching, and developing talent within your team, fostering a high-performing and collaborative culture. Inspiration & Influence: The ability to motivate and inspire your team, while also listening and influencing stakeholders to think broadly about new ways of doing things. Hands-On Attitude: A willingness to "roll up your sleeves" and work alongside your team to support the delivery of day-to-day store objectives. Resilience: High level of personal resilience and strong problem-solving skills to navigate challenges effectively. Please note: Some stores offer Post Office services. If so, a P250 financial check will be required as part of your offer of employment. Successful verification of this check is mandatory to start employment. More Perks Salary: We don't advertise salary because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Morrisons. Our recruitment team will always discuss this with you early in the process as we genuinely want to match your experience with the correct salary. Annual leave: 28 days holiday Colleague Discount: 15% discount across convenience, supermarkets and online Company Pension: Contributory scheme Sir Ken Morrison Leadership School: Internal leadership school offering a University accredited development programme Health & Wellbeing Support: Access to Vita Health & Aviva digital GP 'My Morri' Exclusive Discounts: Instant discounts on everyday purchases, dining and leisure plus online cashback and reloadable cards We are an equal opportunities employer and welcome applications from all sections of the community. More About Us Morrisons acquired the McColl s business in 2022, rapidly expanding our convenience proposition. Today, we have a network of 1,700 convenience stores nationwide, both company owned and franchised. Our aim is to be the 'go to' neighbourhood shop, providing a fantastic range of quality everyday products and services, close to home, so we re always available when customers need us most. We offer local convenience at supermarket value; a recognised brand that people can trust. What Happens Next? We are dedicated to building a diverse, inclusive, and authentic workplace. If you are excited about this role but feel your past experience doesn't align perfectly with every requirement, we still encourage you to apply as you may be the perfect candidate for this or another role. Application: Submit your application online Screening Call: Shortlisted applicants will be contacted by a recruiter for an informal discussion to explore your experience and suitability Interview: Successful candidates will be invited to an interview with the Area Manager Should you require any reasonable adjustments during the application or interview stages, please contact (url removed) and we will endeavour to support you.
Apr 30, 2026
Full time
More About The Role Are you an entrepreneurial, customer-focused leader with a passion for retail and community? Join Morrisons Daily as a Convenience Store Manager and run your store like it's your own business! We are looking for a dedicated shopkeeper to lead one of our busy stores. Your mission will be to serve your customers, support your colleagues, and champion your local community, ensuring the store is the best place to work and shop. As the heart of your store, you will be responsible for driving success across four key areas: Customer & Commercial Performance Entrepreneurial Spirit: Treat the store as your own business, constantly seeking innovative ways to improve the commercial offering, drive sales, and manage costs effectively. Best-in-Class Experience: Lead your team to deliver exceptional customer service, challenging the norm and thinking of new ways to make the customer experience the best in the market, in line with the Morrisons brand promise. Team Leadership & Development Cultivating Talent: Oversee all people activities; from recruitment and induction to training and ongoing development. Inclusive Culture: Build and champion an inclusive culture where every colleague is motivated, empowered, and equipped to deliver outstanding service and achieve their full potential. Operational Excellence Standards & Compliance: Ensure all operational procedures, health and safety, and compliance standards are rigorously met, maintaining an attractive, safe, and efficient shopping environment. Flexibility: As hours are driven by business and customer needs, this role requires flexibility, including early mornings, late nights, and weekend work. Community Engagement Local Champion: Build strong, positive relationships within the local community, understanding the vital role your store plays and actively seeking ways to offer support. More About You We are looking for leaders who can inspire, adapt, and deliver results. While prior experience in a fast-paced, service-focused environment (such as retail, convenience, or hospitality) is beneficial, we prioritise the following leadership qualities: People Development: A genuine passion for spotting, coaching, and developing talent within your team, fostering a high-performing and collaborative culture. Inspiration & Influence: The ability to motivate and inspire your team, while also listening and influencing stakeholders to think broadly about new ways of doing things. Hands-On Attitude: A willingness to "roll up your sleeves" and work alongside your team to support the delivery of day-to-day store objectives. Resilience: High level of personal resilience and strong problem-solving skills to navigate challenges effectively. Please note: Some stores offer Post Office services. If so, a P250 financial check will be required as part of your offer of employment. Successful verification of this check is mandatory to start employment. More Perks Salary: We don't advertise salary because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Morrisons. Our recruitment team will always discuss this with you early in the process as we genuinely want to match your experience with the correct salary. Annual leave: 28 days holiday Colleague Discount: 15% discount across convenience, supermarkets and online Company Pension: Contributory scheme Sir Ken Morrison Leadership School: Internal leadership school offering a University accredited development programme Health & Wellbeing Support: Access to Vita Health & Aviva digital GP 'My Morri' Exclusive Discounts: Instant discounts on everyday purchases, dining and leisure plus online cashback and reloadable cards We are an equal opportunities employer and welcome applications from all sections of the community. More About Us Morrisons acquired the McColl s business in 2022, rapidly expanding our convenience proposition. Today, we have a network of 1,700 convenience stores nationwide, both company owned and franchised. Our aim is to be the 'go to' neighbourhood shop, providing a fantastic range of quality everyday products and services, close to home, so we re always available when customers need us most. We offer local convenience at supermarket value; a recognised brand that people can trust. What Happens Next? We are dedicated to building a diverse, inclusive, and authentic workplace. If you are excited about this role but feel your past experience doesn't align perfectly with every requirement, we still encourage you to apply as you may be the perfect candidate for this or another role. Application: Submit your application online Screening Call: Shortlisted applicants will be contacted by a recruiter for an informal discussion to explore your experience and suitability Interview: Successful candidates will be invited to an interview with the Area Manager Should you require any reasonable adjustments during the application or interview stages, please contact (url removed) and we will endeavour to support you.
Senior Audit Manager - Value For Money Contract type: Permanent Location: London or Newcastle offices based with a min 2 days a week attendance in either office. Salary: Newcastle salary; circa£67,000 & London salary, circa£74,500 plus Civil Service Employer Pension Contribution of 28.9% The NAO welcomes applications from candidates who work part-time and are keen to support colleagues to work flexibly including on a job share basis. Senior Audit Manager: Value for money (performance audit) Introduction Thank you for your interest in joining the National Audit Office (NAO) as a Senior Audit Manager. This job description will give you a better idea of who we are, what you will do when you join us, and what we offer. It also gives more detail/s about the application process. We are independent of government and the civil service, and we play a critical role supporting Parliament scrutinise how effectively the government spends public money. Our strategy () sets out our ambition to contribute to two distinct outcomes - helping to improve the productivity and resilience of public services and supporting better financial management and reporting in government. Our strategy is also clear that government will need to innovate if it is to deliver effective and affordable public services. We will use our public audit perspective to highlight positive examples of innovation within the public sector and take account of government's risk appetite in our audit approach. The recommendations from our work can result in financial savings and positive changes in government to improve services and ensure value for money for taxpayers. You will tackle complex projects that inform debates and influence some of the biggest decisions that government makes. You will work with dedicated and talented people toward shared and important goals. And, by taking on new opportunities and challenges, you'll build a rewarding and fascinating career. We are looking to recruit Senior Audit Managers. We are looking for people with strong analytical and communication skills as well as experience of project and people management, which can be drawn from a range of backgrounds including experienced analysts, value for money (performance audit) auditors, the civil service and internal auditors.If you like what you see and can meet our requirements, then we want to hear from you. The role Each year we publish around 60 major value for money (VFM) reports looking at various government programmes and projects. VFM reports are multi-method reports often delivered at pace to achieve real impact. We write long form reports and other types of written communication on complex subjects in ways that nonspecialist or technical audiences can understand. Our work can cover any area where government spends public money, ranging from government's plans to build new hospitals to the use of data analytics to tackle fraud and error. Our lessons learned reports bring together what we know on important recurring issues to make it easier for others to understand and apply the lessons from our work, such as government's use of external consultants and key findings from the NAO's financial audits. More about the NAO, including some of our recent value for money reports, is available on our website Responsibilities Our Senior Audit Managers play a key role in making sure we achieve our objectives and secure impact from our work: You will lead our teams to deliver high-quality work that supports improvements in the delivery of public services. This involves planning, researching and drafting our value for money reports, working alongside sector or topic specialists, analysts and qualified accountants as well as applying strong quantitative and qualitative analytical skills. You will role model behaviours and ways of working to support us as an exemplar organisation. You will engage with external clients and stakeholders to deliver greater engagement with our work. You will get involved in other work too, including investigations, correspondence (from the public and MPs) and other work that supports Parliamentary select committees. All Senior Audit Managers are expected to spend part of their time developing their expertise in one or more specialist areas through our networks (Hubs) across the office. This includes providing analytical insight and support to others outside of your team on your areas of expertise such as analytical techniques and methods, commercial and regulatory issues, digital transformation and data use in the public sector, financial risk and management, major project delivery, and people and operational management. Relationships and Accountability You will manage a team to deliver value for money work to time and budget. You will work with other people of all grades. You will work with Senior Auditors and / or Senior Analysts who lead a team of Analysts and accounting trainees to deliver high-quality reports. The Director is accountable for the overall quality and impact of the audit. You will commonly meet and interact with senior people in the NAO and in government bodies. The impact you will make Our work responds to government's plans and particularly those with long-term implications for public spending. You'll contribute to work that examines the cost, effectiveness and efficiency of government programmes and projects. Whatever you work on, it all serves to help hold government to account for the way it uses public money and helps to promote improvements in public service delivery. Our recommendations and reports on good practice help government improve public services, and our work in the last year led to: Positive financial impacts of £5.3 billion in 2024. For every £1 spent we delivered an impact of £53 through either reduced costs, improved service delivery or other benefits to people. 93% of our recommendations to government were accepted or partially accepted. You can find out more about us and our work by visiting The people we are looking for Education /work experience This role operates within the NAO's hybrid working model, with a minimum expectation of two days per week working from the office (or at an audited body), in line with our organisation wide approach. We are committed to supporting flexible ways of working and actively encourage applications from candidates seeking part time hours. Working patterns, including office days, are agreed with the line manager. Based in either our London or Newcastle office, you'll join a collaborative and supportive environment that values work life balance, flexibility and professional development. A strong academic background and experience in managing audit projects and producing high quality, accessible written outputs. For individuals with an audit background this means: An ACA or other professional qualification (e.g. ACCA, CIPFA, CIA, MIIA, CIMA) with relevant experience. For individuals with other backgrounds this means either: A minimum of a 2:1 degree or a relevant post-graduate qualification and relevant experience. We are keen to hear from people who have experience shaping and evaluating public policy, leading change in organisations, or making a difference through impactful projects, no matter what sector those skills were gained in. Abilities: It will be essential that you can demonstrate the ability to: Lead, develop and motivate diverse teams and support all colleagues to deliver great work and achieve their potential. Support and manage teams ensure the delivery of high-quality assurance work which supports our strategic aims and enables longer term value for money. Oversee the production of a range of well-produced written outputs which support our findings and recommendations and are designed to engage a wide audience. Work collaboratively and flexibly to ensure the office achieves its objectives and to support the wellbeing and development of colleagues. Show creativity and innovation in how we do our work and build insights and support teams to do so. Work closely with colleagues in our Hubs (specialist knowledge teams) and other client teams to ensure we get the most value from our work and expand our knowledge and expertise. Create recognition and impact (improvements in public service delivery) from our work by developing strong and influential relationships with external clients and stakeholders. Attributes In addition, we are looking for the candidates with the following attributes: Show a strong commitment to your own self development, to delivering the NAO's strategic objectives, and keeping yourself up to date on office initiatives and information relevant to your work and specialism. Compliance with corporate responsibilities and interest in supporting others to do so. Working in accordance with the NAO's values and champion our diversity and inclusion strategy. Intellectual curiosity, especially about using data and evidence to answer questions. Flexibility to make a significant contribution across a range of topics and outputs. Drive and determination to overcome obstacles, resistance or challenges to achieve goals. Passion for improving government and the ability to defend and promote your point of view in the face of challenge click apply for full job details
Apr 30, 2026
Full time
Senior Audit Manager - Value For Money Contract type: Permanent Location: London or Newcastle offices based with a min 2 days a week attendance in either office. Salary: Newcastle salary; circa£67,000 & London salary, circa£74,500 plus Civil Service Employer Pension Contribution of 28.9% The NAO welcomes applications from candidates who work part-time and are keen to support colleagues to work flexibly including on a job share basis. Senior Audit Manager: Value for money (performance audit) Introduction Thank you for your interest in joining the National Audit Office (NAO) as a Senior Audit Manager. This job description will give you a better idea of who we are, what you will do when you join us, and what we offer. It also gives more detail/s about the application process. We are independent of government and the civil service, and we play a critical role supporting Parliament scrutinise how effectively the government spends public money. Our strategy () sets out our ambition to contribute to two distinct outcomes - helping to improve the productivity and resilience of public services and supporting better financial management and reporting in government. Our strategy is also clear that government will need to innovate if it is to deliver effective and affordable public services. We will use our public audit perspective to highlight positive examples of innovation within the public sector and take account of government's risk appetite in our audit approach. The recommendations from our work can result in financial savings and positive changes in government to improve services and ensure value for money for taxpayers. You will tackle complex projects that inform debates and influence some of the biggest decisions that government makes. You will work with dedicated and talented people toward shared and important goals. And, by taking on new opportunities and challenges, you'll build a rewarding and fascinating career. We are looking to recruit Senior Audit Managers. We are looking for people with strong analytical and communication skills as well as experience of project and people management, which can be drawn from a range of backgrounds including experienced analysts, value for money (performance audit) auditors, the civil service and internal auditors.If you like what you see and can meet our requirements, then we want to hear from you. The role Each year we publish around 60 major value for money (VFM) reports looking at various government programmes and projects. VFM reports are multi-method reports often delivered at pace to achieve real impact. We write long form reports and other types of written communication on complex subjects in ways that nonspecialist or technical audiences can understand. Our work can cover any area where government spends public money, ranging from government's plans to build new hospitals to the use of data analytics to tackle fraud and error. Our lessons learned reports bring together what we know on important recurring issues to make it easier for others to understand and apply the lessons from our work, such as government's use of external consultants and key findings from the NAO's financial audits. More about the NAO, including some of our recent value for money reports, is available on our website Responsibilities Our Senior Audit Managers play a key role in making sure we achieve our objectives and secure impact from our work: You will lead our teams to deliver high-quality work that supports improvements in the delivery of public services. This involves planning, researching and drafting our value for money reports, working alongside sector or topic specialists, analysts and qualified accountants as well as applying strong quantitative and qualitative analytical skills. You will role model behaviours and ways of working to support us as an exemplar organisation. You will engage with external clients and stakeholders to deliver greater engagement with our work. You will get involved in other work too, including investigations, correspondence (from the public and MPs) and other work that supports Parliamentary select committees. All Senior Audit Managers are expected to spend part of their time developing their expertise in one or more specialist areas through our networks (Hubs) across the office. This includes providing analytical insight and support to others outside of your team on your areas of expertise such as analytical techniques and methods, commercial and regulatory issues, digital transformation and data use in the public sector, financial risk and management, major project delivery, and people and operational management. Relationships and Accountability You will manage a team to deliver value for money work to time and budget. You will work with other people of all grades. You will work with Senior Auditors and / or Senior Analysts who lead a team of Analysts and accounting trainees to deliver high-quality reports. The Director is accountable for the overall quality and impact of the audit. You will commonly meet and interact with senior people in the NAO and in government bodies. The impact you will make Our work responds to government's plans and particularly those with long-term implications for public spending. You'll contribute to work that examines the cost, effectiveness and efficiency of government programmes and projects. Whatever you work on, it all serves to help hold government to account for the way it uses public money and helps to promote improvements in public service delivery. Our recommendations and reports on good practice help government improve public services, and our work in the last year led to: Positive financial impacts of £5.3 billion in 2024. For every £1 spent we delivered an impact of £53 through either reduced costs, improved service delivery or other benefits to people. 93% of our recommendations to government were accepted or partially accepted. You can find out more about us and our work by visiting The people we are looking for Education /work experience This role operates within the NAO's hybrid working model, with a minimum expectation of two days per week working from the office (or at an audited body), in line with our organisation wide approach. We are committed to supporting flexible ways of working and actively encourage applications from candidates seeking part time hours. Working patterns, including office days, are agreed with the line manager. Based in either our London or Newcastle office, you'll join a collaborative and supportive environment that values work life balance, flexibility and professional development. A strong academic background and experience in managing audit projects and producing high quality, accessible written outputs. For individuals with an audit background this means: An ACA or other professional qualification (e.g. ACCA, CIPFA, CIA, MIIA, CIMA) with relevant experience. For individuals with other backgrounds this means either: A minimum of a 2:1 degree or a relevant post-graduate qualification and relevant experience. We are keen to hear from people who have experience shaping and evaluating public policy, leading change in organisations, or making a difference through impactful projects, no matter what sector those skills were gained in. Abilities: It will be essential that you can demonstrate the ability to: Lead, develop and motivate diverse teams and support all colleagues to deliver great work and achieve their potential. Support and manage teams ensure the delivery of high-quality assurance work which supports our strategic aims and enables longer term value for money. Oversee the production of a range of well-produced written outputs which support our findings and recommendations and are designed to engage a wide audience. Work collaboratively and flexibly to ensure the office achieves its objectives and to support the wellbeing and development of colleagues. Show creativity and innovation in how we do our work and build insights and support teams to do so. Work closely with colleagues in our Hubs (specialist knowledge teams) and other client teams to ensure we get the most value from our work and expand our knowledge and expertise. Create recognition and impact (improvements in public service delivery) from our work by developing strong and influential relationships with external clients and stakeholders. Attributes In addition, we are looking for the candidates with the following attributes: Show a strong commitment to your own self development, to delivering the NAO's strategic objectives, and keeping yourself up to date on office initiatives and information relevant to your work and specialism. Compliance with corporate responsibilities and interest in supporting others to do so. Working in accordance with the NAO's values and champion our diversity and inclusion strategy. Intellectual curiosity, especially about using data and evidence to answer questions. Flexibility to make a significant contribution across a range of topics and outputs. Drive and determination to overcome obstacles, resistance or challenges to achieve goals. Passion for improving government and the ability to defend and promote your point of view in the face of challenge click apply for full job details
Overview We are looking for an exceptional Retail Sales and Operations Manager who will be responsible for the leadership of their depot team and delivery of sales growth as well as strong profits. You will be a self-starter with a can-do attitude and have a proactive, positive outlook. To be a success in this role, you'll need exceptional passion for delivering customer service and will be able to demonstrate this passion for delivering WFF's unique 'good fashioned service' ethic. You'll want to make a real difference to our customers lives. Who we are Wiltshire Farm Foods, part of the apetito group, is the UK's largest ready-meal supplier, cooking and delivering over 330 different delicious frozen ready meals across the UK primarily to the elderly, their family members and healthcare professionals. We're dedicated to making a real difference to our customers' lives, by bringing sunshine to their doors through our commitment to provide good old-fashioned service. Our intense pride drives us to continuously innovate and improve, ensuring our products and service exceed our customers' needs. This is all whilst being an ethical and sustainable organisation that believes in doing the right thing. Responsibilities The Retail Sales and Operations Manager will take ownership of their territory and view it as their 'own business'. They will strive to produce outstanding results through embracing national support provided whilst owning and enhancing local relationships with customers and within the local community in which they operate. The successful candidate will have 4 clear responsibilities that they will be expected to deliver exceptional results against. These are depicted within in the Wiltshire Farm Foods triangle of success: Happy Teams - Good Old-Fashioned Service As a leader within WFF, your number 1 responsibility is to lead by example, support and enable your frontline team: Empowering and enabling them to do whatever it takes to delight the customer and deliver brilliant, good old-fashioned service Developing and supporting the team to talk about our food passionately and knowledgeably Creating an environment where your team respects and supports each other. Providing them with an opportunity to always strive to do their best - for our customers - and for their colleagues Creating a culture that prioritises the health and safety of your team members, above all else. Costs of Local Distribution (COLD) Delivering the agreed target for the Cost of Local Distribution within the local depot: Relentlessly focusing on labour, vehicle, depot and local marketing costs as principal levers Reviewing performance of each monthly with the Regional Manager Ensuring all necessary actions agreed are executed to ensure that the depot remain on target. Growing Sales You will subscribe to the belief that whilst we will manage data nationally, the customer relationship will be managed locally by you and your team. Agreed sales performance targets to be delivered through your team by: Implementing all national campaign activities for new and existing customers Ensuring all CRM activities are executed Implementing local growth initiative to deliver targets agreed (sheltered housing, CSA training etc.) Community Engagement Ensure that you and your team are engaged and immersed within the local community, providing a means for further local sales growth to include: Appropriate community organisations Local Hospitals Healthcare Professionals - individuals and groups About you Essential Experience, Skills, and Abilities: Establishes exceptional relationships with customers Demonstrable experience of delivering sales and profitability targets, a natural affinity for setting high standards with a relentless focus on providing the best service Experience of leading a team of people, creating culture of engagement, and developing a team to achieve their true potential with a willingness to be 'hands on' in supporting the day-to-day operation Ability to interpret data to determine the key levers to ensure success. We encourage you to apply even if you're not confident you meet all the essential criteria. Desirable Experience, Skills, and Abilities: Retail, care, hospitality, or own business experience Experience of implementing and compliance with Health & Safety processes Experience of managing employee consultation and implementing change initiatives. Qualifications GCSE or equivalent Maths and English You must have held a UK manual driving licence for at least 2 years. All offers of employment are subject to a Driving Assessment, Driving Licence checks and basic DBS checks. Company Benefits • Competitive salary - accredited Living Wage employer • 33 days holiday per year, including bank holidays (which are considered a normal working day) • Option to purchase up to 5 additional days holiday per year • Discretionary annual bonus scheme • Pension scheme - employer matched contributions up to 4% • Life assurance scheme worth at least 1x annual salary • Free turkey or voucher at Christmas • apetito perks scheme including salary sacrifice options and retail discounts Our Values As a family-owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of. We develop a range of products designed to enhance health and well-being for all our customers. We are driven by a passion for service and dedicated to feeding some of the UK's most vulnerable people. We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040. Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer. Learn more about apetito's commitment to a more sustainable future . We embrace inclusion, empowering individuals from diverse backgrounds. Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential.
Apr 30, 2026
Full time
Overview We are looking for an exceptional Retail Sales and Operations Manager who will be responsible for the leadership of their depot team and delivery of sales growth as well as strong profits. You will be a self-starter with a can-do attitude and have a proactive, positive outlook. To be a success in this role, you'll need exceptional passion for delivering customer service and will be able to demonstrate this passion for delivering WFF's unique 'good fashioned service' ethic. You'll want to make a real difference to our customers lives. Who we are Wiltshire Farm Foods, part of the apetito group, is the UK's largest ready-meal supplier, cooking and delivering over 330 different delicious frozen ready meals across the UK primarily to the elderly, their family members and healthcare professionals. We're dedicated to making a real difference to our customers' lives, by bringing sunshine to their doors through our commitment to provide good old-fashioned service. Our intense pride drives us to continuously innovate and improve, ensuring our products and service exceed our customers' needs. This is all whilst being an ethical and sustainable organisation that believes in doing the right thing. Responsibilities The Retail Sales and Operations Manager will take ownership of their territory and view it as their 'own business'. They will strive to produce outstanding results through embracing national support provided whilst owning and enhancing local relationships with customers and within the local community in which they operate. The successful candidate will have 4 clear responsibilities that they will be expected to deliver exceptional results against. These are depicted within in the Wiltshire Farm Foods triangle of success: Happy Teams - Good Old-Fashioned Service As a leader within WFF, your number 1 responsibility is to lead by example, support and enable your frontline team: Empowering and enabling them to do whatever it takes to delight the customer and deliver brilliant, good old-fashioned service Developing and supporting the team to talk about our food passionately and knowledgeably Creating an environment where your team respects and supports each other. Providing them with an opportunity to always strive to do their best - for our customers - and for their colleagues Creating a culture that prioritises the health and safety of your team members, above all else. Costs of Local Distribution (COLD) Delivering the agreed target for the Cost of Local Distribution within the local depot: Relentlessly focusing on labour, vehicle, depot and local marketing costs as principal levers Reviewing performance of each monthly with the Regional Manager Ensuring all necessary actions agreed are executed to ensure that the depot remain on target. Growing Sales You will subscribe to the belief that whilst we will manage data nationally, the customer relationship will be managed locally by you and your team. Agreed sales performance targets to be delivered through your team by: Implementing all national campaign activities for new and existing customers Ensuring all CRM activities are executed Implementing local growth initiative to deliver targets agreed (sheltered housing, CSA training etc.) Community Engagement Ensure that you and your team are engaged and immersed within the local community, providing a means for further local sales growth to include: Appropriate community organisations Local Hospitals Healthcare Professionals - individuals and groups About you Essential Experience, Skills, and Abilities: Establishes exceptional relationships with customers Demonstrable experience of delivering sales and profitability targets, a natural affinity for setting high standards with a relentless focus on providing the best service Experience of leading a team of people, creating culture of engagement, and developing a team to achieve their true potential with a willingness to be 'hands on' in supporting the day-to-day operation Ability to interpret data to determine the key levers to ensure success. We encourage you to apply even if you're not confident you meet all the essential criteria. Desirable Experience, Skills, and Abilities: Retail, care, hospitality, or own business experience Experience of implementing and compliance with Health & Safety processes Experience of managing employee consultation and implementing change initiatives. Qualifications GCSE or equivalent Maths and English You must have held a UK manual driving licence for at least 2 years. All offers of employment are subject to a Driving Assessment, Driving Licence checks and basic DBS checks. Company Benefits • Competitive salary - accredited Living Wage employer • 33 days holiday per year, including bank holidays (which are considered a normal working day) • Option to purchase up to 5 additional days holiday per year • Discretionary annual bonus scheme • Pension scheme - employer matched contributions up to 4% • Life assurance scheme worth at least 1x annual salary • Free turkey or voucher at Christmas • apetito perks scheme including salary sacrifice options and retail discounts Our Values As a family-owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of. We develop a range of products designed to enhance health and well-being for all our customers. We are driven by a passion for service and dedicated to feeding some of the UK's most vulnerable people. We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040. Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer. Learn more about apetito's commitment to a more sustainable future . We embrace inclusion, empowering individuals from diverse backgrounds. Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential.
Lead Generation Executive - Field based. We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. That's why we're on a mission to provide lightning-fast, reliable broadband to the places other providers leave behind. Our mission relies on a team full of inspiring people. As a Lead Generation Specialist, you'll play a vital role in engaging with rural communities and acting as the first point of contact for potential customers. This is a great opportunity for someone who is new to sales or considering a career change and has an interest in working with people in a face-to-face role. You'll be instrumental in representing and promoting the Quickline brand in our new-build areas. As a Lead Generation Specialist, you'll be the friendly face of Quickline within the communities we serve, helping residents understand the benefits of our network and supporting them on their journey to getting connected. Could that be you? If you enjoy being out and about in all weathers, meeting new people, and having genuine conversations, we'd love to hear from you. This role is field based, covering rural communities across our network build areas. Here's why you'll love this role - Engaging directly with residents in rural communities, generating interest and qualified leads for our Telesales team. - Acting as a visible Quickline ambassador, building trust and awareness within the communities we serve. - Attending local events, door-to-door engagement, and community initiatives to promote our services. - Capturing and recording customer details and interactions accurately within our CRM systems. - Working closely with Telesales and wider teams to ensure a smooth customer journey from first contact through to sign-up. - Full training provided, making this role ideal for someone new to sales or moving from a customer-facing background. - At Quickline, we pride ourselves on our low attrition rates-reflecting our supportive culture and commitment to employee satisfaction. Here's why you'll be great in this role - You may have experience in a customer-facing role such as retail, hospitality, events, promotions, or community engagement - or simply a strong interest in working with people. - You're confident and approachable, with a willingness to start conversations with new people. - You're self-motivated, resilient, and comfortable working independently in a field-based role. - You can learn about new products and explain key benefits in a clear, simple, and engaging way. - You're comfortable capturing customer information accurately and following GDPR guidelines. - A full UK driving licence is essential. The benefits - Pension - 5% employer / 5% employee contribution. - Health Cashback Scheme - Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular 'Lunch & Learns' - Social Events - Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Note to agencies - Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ("ATS"). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
Apr 30, 2026
Full time
Lead Generation Executive - Field based. We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. That's why we're on a mission to provide lightning-fast, reliable broadband to the places other providers leave behind. Our mission relies on a team full of inspiring people. As a Lead Generation Specialist, you'll play a vital role in engaging with rural communities and acting as the first point of contact for potential customers. This is a great opportunity for someone who is new to sales or considering a career change and has an interest in working with people in a face-to-face role. You'll be instrumental in representing and promoting the Quickline brand in our new-build areas. As a Lead Generation Specialist, you'll be the friendly face of Quickline within the communities we serve, helping residents understand the benefits of our network and supporting them on their journey to getting connected. Could that be you? If you enjoy being out and about in all weathers, meeting new people, and having genuine conversations, we'd love to hear from you. This role is field based, covering rural communities across our network build areas. Here's why you'll love this role - Engaging directly with residents in rural communities, generating interest and qualified leads for our Telesales team. - Acting as a visible Quickline ambassador, building trust and awareness within the communities we serve. - Attending local events, door-to-door engagement, and community initiatives to promote our services. - Capturing and recording customer details and interactions accurately within our CRM systems. - Working closely with Telesales and wider teams to ensure a smooth customer journey from first contact through to sign-up. - Full training provided, making this role ideal for someone new to sales or moving from a customer-facing background. - At Quickline, we pride ourselves on our low attrition rates-reflecting our supportive culture and commitment to employee satisfaction. Here's why you'll be great in this role - You may have experience in a customer-facing role such as retail, hospitality, events, promotions, or community engagement - or simply a strong interest in working with people. - You're confident and approachable, with a willingness to start conversations with new people. - You're self-motivated, resilient, and comfortable working independently in a field-based role. - You can learn about new products and explain key benefits in a clear, simple, and engaging way. - You're comfortable capturing customer information accurately and following GDPR guidelines. - A full UK driving licence is essential. The benefits - Pension - 5% employer / 5% employee contribution. - Health Cashback Scheme - Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular 'Lunch & Learns' - Social Events - Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Note to agencies - Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ("ATS"). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
Select how often (in days) to receive an alert: Senior Regional Marketing Executive - South-West Job ID: 2424 Department: Regional Marketing Job Category: Support Location: Bournemouth, GB, BH2 5QY Date: 16 Apr 2026 At Rathbones, we help people invest their money well, so they can live well. That means more than financial returns - it's about helping people feel confident in their decisions and supported in their future. We don't just manage money, we guide people through life's big moments, helping them stay on track and focus on what matters most. We're proud to be one of the UK's leading wealth managers, with over £109bn in assets under management and 20+ offices across the UK and Channel Islands. We're a FTSE 250 company with national reach and a local feel - and we're growing. Role Title: Senior Regional Marketing Executive - South-West Division: Marketing and Client Strategy Contract: Permanent Working pattern: Hybrid About the Role This is a varied and exciting role for an experienced Senior Marketing Executive which focuses on events and sponsorship for a high-net-worth audience. A key support and delivery role with the Regional Marketing team assisting in developing and executing effective events and campaigns that line up to our overall marketing plan for the South region. You will be someone who enjoys taking ownership and seeing ideas through from concept to delivery, with excellent organisational skills and a proactive approach. You'll be working within a supportive team and will be confident in managing multiple events and campaigns while simultaneously overseeing everything from venue sourcing and supplier management to creative briefing, email communications and post event reporting. You will collaborate closely with colleagues, senior stakeholders and external partners to ensure every detail reflects the expectations of our high net worth audience. As part of the South Regional Marketing team, your role will cover our Winchester, Bristol, Cheltenham, Exeter, Chichester and Bournemouth offices with some travel required to each office, along with a quarterly team meet up in London. What you'll be responsible for Supporting the Senior Regional Marketing Manager to create and deliver initiatives that target key audience segments as well as engage and grow our current client base. Event & Sponsorship Management: Own the planning and delivery of key events and sponsorship activations (primarily in person) including end to end logistics, supplier management, client communications and key stakeholder engagement, with a focus on commercial returns. Lead and manage end to end logistics, supplier engagement, and hospitality coordination. Ensure compliance with Health & Safety, risk assessments, contracts, and GDPR. Act as key stakeholder for agencies, briefing agencies and coordinating with external suppliers to effectively deliver marketing activations and partnerships, ensuring the highest quality is always delivered. Build strong relationships across regional & wider marketing teams, wider internal functions and stakeholders to ensure effective delivery of campaigns, strategic partnerships, and events. Data Driven Marketing: Confidence in actively inputting and collaborating with the team to leverage data insights for targeted campaigns & activity to effectively engage key audience segments. Content Development: Draft, proofread, and edit marketing materials, including collateral and client communications, ensuring alignment with brand tone, compliance & working with stakeholders to develop local content pieces for all channels. Budgeting: Work effectively within a budget to plan, develop, and activate campaigns. Support the Senior Marketing Manager with budget forecasting, reconciliation, invoicing, and cost negotiation. Reporting: Clear understanding of, and commitment to, measuring and reporting on the commercial value of all marketing campaigns undertaken for the region. About you If you meet some of these criteria and are excited about the role, we encourage you to apply. Strong experience of working in a corporate environment as part of a marketing team, preferably within a matrix organisation. Experience in professional services, with a sound understanding of Wealth Management, and the needs of High Net Worth Individuals. Able to deliver and work to tight deadlines, multi task and time manage own work effectively, and coach others. Ability to work collaboratively across marketing and non marketing functions to deliver campaigns and initiatives. Experience managing premium events, experiences and sponsorship activations. Strong experience in multi channel marketing campaigns. Ability to evaluate and provide objective feedback on concepts and creative execution. Proactive approach; strong organisational skills; strong attention to detail. Experience implementing brand guidelines and consistency within activations. Experience working with multiple suppliers and agencies. Understanding of hospitality and gift support. Skilled in managing budgets and ROI against core event programmes. Our offer to you We want everyone at Rathbones to fulfil their potential, in an environment where you are proud to work and feel like you belong. We offer a comprehensive remuneration package, which we review regularly, and benefits include: A company pension - 9% non contributory or 10% if you contribute 5% Private medical insurance - Individual on joining, family after 1 year's service Life assurance - 8 x salary Company share scheme Discretionary bonus Flexible holidays - purchase up to 5 additional days Green Car Scheme Family friendly policies - enhanced family leave for parents & carers Study support - study days and funding for courses and qualifications Season travel ticket loans Other voluntary benefits you can choose to suit you EEO & Accessibility We're a Disability Confident Employer (level 2) under the UK Government scheme. If you require adjustments to apply for a role at Rathbones, please contact us via to let us know what adjustments you may need.
Apr 30, 2026
Full time
Select how often (in days) to receive an alert: Senior Regional Marketing Executive - South-West Job ID: 2424 Department: Regional Marketing Job Category: Support Location: Bournemouth, GB, BH2 5QY Date: 16 Apr 2026 At Rathbones, we help people invest their money well, so they can live well. That means more than financial returns - it's about helping people feel confident in their decisions and supported in their future. We don't just manage money, we guide people through life's big moments, helping them stay on track and focus on what matters most. We're proud to be one of the UK's leading wealth managers, with over £109bn in assets under management and 20+ offices across the UK and Channel Islands. We're a FTSE 250 company with national reach and a local feel - and we're growing. Role Title: Senior Regional Marketing Executive - South-West Division: Marketing and Client Strategy Contract: Permanent Working pattern: Hybrid About the Role This is a varied and exciting role for an experienced Senior Marketing Executive which focuses on events and sponsorship for a high-net-worth audience. A key support and delivery role with the Regional Marketing team assisting in developing and executing effective events and campaigns that line up to our overall marketing plan for the South region. You will be someone who enjoys taking ownership and seeing ideas through from concept to delivery, with excellent organisational skills and a proactive approach. You'll be working within a supportive team and will be confident in managing multiple events and campaigns while simultaneously overseeing everything from venue sourcing and supplier management to creative briefing, email communications and post event reporting. You will collaborate closely with colleagues, senior stakeholders and external partners to ensure every detail reflects the expectations of our high net worth audience. As part of the South Regional Marketing team, your role will cover our Winchester, Bristol, Cheltenham, Exeter, Chichester and Bournemouth offices with some travel required to each office, along with a quarterly team meet up in London. What you'll be responsible for Supporting the Senior Regional Marketing Manager to create and deliver initiatives that target key audience segments as well as engage and grow our current client base. Event & Sponsorship Management: Own the planning and delivery of key events and sponsorship activations (primarily in person) including end to end logistics, supplier management, client communications and key stakeholder engagement, with a focus on commercial returns. Lead and manage end to end logistics, supplier engagement, and hospitality coordination. Ensure compliance with Health & Safety, risk assessments, contracts, and GDPR. Act as key stakeholder for agencies, briefing agencies and coordinating with external suppliers to effectively deliver marketing activations and partnerships, ensuring the highest quality is always delivered. Build strong relationships across regional & wider marketing teams, wider internal functions and stakeholders to ensure effective delivery of campaigns, strategic partnerships, and events. Data Driven Marketing: Confidence in actively inputting and collaborating with the team to leverage data insights for targeted campaigns & activity to effectively engage key audience segments. Content Development: Draft, proofread, and edit marketing materials, including collateral and client communications, ensuring alignment with brand tone, compliance & working with stakeholders to develop local content pieces for all channels. Budgeting: Work effectively within a budget to plan, develop, and activate campaigns. Support the Senior Marketing Manager with budget forecasting, reconciliation, invoicing, and cost negotiation. Reporting: Clear understanding of, and commitment to, measuring and reporting on the commercial value of all marketing campaigns undertaken for the region. About you If you meet some of these criteria and are excited about the role, we encourage you to apply. Strong experience of working in a corporate environment as part of a marketing team, preferably within a matrix organisation. Experience in professional services, with a sound understanding of Wealth Management, and the needs of High Net Worth Individuals. Able to deliver and work to tight deadlines, multi task and time manage own work effectively, and coach others. Ability to work collaboratively across marketing and non marketing functions to deliver campaigns and initiatives. Experience managing premium events, experiences and sponsorship activations. Strong experience in multi channel marketing campaigns. Ability to evaluate and provide objective feedback on concepts and creative execution. Proactive approach; strong organisational skills; strong attention to detail. Experience implementing brand guidelines and consistency within activations. Experience working with multiple suppliers and agencies. Understanding of hospitality and gift support. Skilled in managing budgets and ROI against core event programmes. Our offer to you We want everyone at Rathbones to fulfil their potential, in an environment where you are proud to work and feel like you belong. We offer a comprehensive remuneration package, which we review regularly, and benefits include: A company pension - 9% non contributory or 10% if you contribute 5% Private medical insurance - Individual on joining, family after 1 year's service Life assurance - 8 x salary Company share scheme Discretionary bonus Flexible holidays - purchase up to 5 additional days Green Car Scheme Family friendly policies - enhanced family leave for parents & carers Study support - study days and funding for courses and qualifications Season travel ticket loans Other voluntary benefits you can choose to suit you EEO & Accessibility We're a Disability Confident Employer (level 2) under the UK Government scheme. If you require adjustments to apply for a role at Rathbones, please contact us via to let us know what adjustments you may need.
About UKRIO The UK Research Integrity Office (UKRIO) is the UK's national advisory body for research integrity. Established in 2006, UKRIO delivers a wide-ranging programme of guidance and support to enhance good research practice and research culture. About the role We are looking for an experienced Communications and Events Manager to join UKRIO at a pivotal moment in our development. As we modernise our identity and expand our reach, you will help shape how we present ourselves to the research community and the wider public, positioning UKRIO as a trusted, visible, and influential voice. Research that is trustworthy, ethical, and responsible is essential to society's progress - yet research integrity is still too often viewed as a niche concern. In this role, you will help shift that perception. Drawing on your editorial, design, digital, and storytelling skills, you will bring UKRIO's work to life, raise our profile, and communicate our mission with clarity, creativity, and impact. In practice, this means: Writing with purpose and precision Designing visually engaging content Tailoring messages for different audiences and channels Understanding what resonates, why, and for whom Producing high quality content efficiently, even with limited resources This is an exciting opportunity for a creative, motivated communications professional to play a central role in UKRIO's evolution. You will have the scope to shape our brand, elevate our communications, and enhance the impact of our work - in particular taking the lead on our well-regarded events programme. If you're full of ideas, thrive in a proactive and fast-paced environment, and motivated by meaningful work, we'd be delighted to hear from you. Key responsibilities Communications strategy and messaging To work closely with the Director of Policy and Communications to develop and deliver the charity's communications strategy, annual plan, and core bank of key messages and position statements. To be responsible for maintaining UKRIO's organisational tone of voice, ensuring consistency and quality across all published materials through rigorous proofreading, copyediting, and formatting. Brand, marketing, and content To steward UKRIO's brand identity as the charity enters a new phase of growth, ensuring our ethos is consistently reflected in the look, feel, and tone of all communications and materials To create and maintain compelling content to communicate UKRIO's activities, projects, and events across the charity's newsletters, social media, blogs, website, and other channels. To produce compelling and purposeful written and visual assets, including marketing and promotional materials (e.g., subscription brochures, impact reports, infographics, short videos) and events collateral (e.g., event programmes, briefing packs, slide decks, post event summaries) To oversee communications systems and processes, ensuring effective methods are in place to maximise reach across our diverse audiences. Website and digital communications To lead a full review and overhaul of UKRIO's website with the support of an external developer, strengthening brand identity, user experience, content quality, and digital functionality, while coordinating effectively with internal colleagues and external suppliers. To proactively review and update website content on an ongoing basis, ensuring high quality copy ad accurate, up to date information. To lead end to end management of social media content and campaigns to drive meaningful engagement and raise UKRIO's profile. Events management To plan and deliver promotional campaigns to maximise attendance and engagement across UKRIO's online events, training sessions, and webinars. To oversee end to end logistics for online events, including managing registrations, preparing event materials, and coordinating with internal colleagues. To act as the main point of contact for speakers, ensuring they are well briefed and supported in advance of each event. To manage the technical delivery of online events, including operating Zoom webinars and other platforms, troubleshooting issues, and ensuring a smooth experience for attendees and speakers. Other responsibilities To evaluate communications activity - e.g., through website analytics, feedback forms, and surveys - with a commitment to continuous learning and improvement. To proactively monitor developments within the research integrity landscape, working to identify communications and external engagement opportunities for the charity. To deputise for the Director of Policy and Communications, undertaking other tasks or duties as directed and required. To act as a team player, supporting the organisation to deliver on tis wider goals and objectives. To collaborate with the wider team to ensure our work is most effectively deployed, disseminated, and utilised. The above list is not exhaustive, and the postholder may be asked to undertake other reasonable duties as requested. Person specification Essential criteria Minimum of 3-5 years' experience in a communications, marketing, or digital role, ideally within a charity, public sector, or mission driven organisation, with the ability to operate confidently at manager level. Proven ability to create high quality written and visual assets, demonstrating a strong design eye, excellent attention to detail, and the ability to maintain a coherent brand identity and tone of voice across materials. Strong writing, copyediting, and proofreading skills, with the ability to adapt style and tone for different audiences. Skilled in creating, managing, and updating website content, with experience using content management systems such as WordPress. A track record in digital communications covering social media management, email marketing, and website maintenance. Proficient in using design tools such as Canva, Photoshop, or InDesign to produce visual assets and collateral. Experience delivering high quality communications with limited resources, using creativity and problem solving to achieve impact. Highly organised, with the ability to manage multiple projects, deadlines, and stakeholders simultaneously. Experience collaborating with colleagues to align messaging, coordinate communications activity, and ensure consistency across channels. Committed to equality, diversity, and inclusion, and able to embed these principles in communications and events. Desirable criteria Experience developing an organisational communications strategy. Experience managing a full review and redevelopment of a website, including improvements to brand identity, site structure, and content. Experience promoting and managing online events. Experience with digital tools such as Mailchimp, SurveyMonkey, and CRM systems (e.g., Maximizer). Experience working in a small charity. Knowledge or interest in research integrity, research ethics, AI, or higher education. Experience writing for specialist audiences, such as academics or policymakers. What we can offer you 25 days annual leave pro rata (exclusive of statutory and public holidays). Additional 3 days annual leave covering the closure of the charity during the Christmas period Pension and salary sacrifice scheme Interest-free season ticket loan Flexible working How to apply Please submit your CV and a cover letter outlining how your experience and skills aligns with our essential and desirable criteria to . Please note that any applications received without a tailored cover letter for this role will not be considered. Applications will be assessed against the requirements for the post as set out in the Role Profile and Person Specification. We are reviewing applications on a rolling basis and encourage early submission. If this advert is live, please take this to mean the vacancy remains open. Interviews The deadline for applications is at 11:59pm on Sunday 17 May 2026 . We aim to notify candidates who have been shortlisted by 20 May 2026. First interviews will be held in person at our Euston office on 26 May and final interviews on 29 May. Interviews will involve a presentation and short writing activity, the details of which will be shared in advance of the interview. Please note that we do not accept any requests from recruiters or external agencies.
Apr 30, 2026
Full time
About UKRIO The UK Research Integrity Office (UKRIO) is the UK's national advisory body for research integrity. Established in 2006, UKRIO delivers a wide-ranging programme of guidance and support to enhance good research practice and research culture. About the role We are looking for an experienced Communications and Events Manager to join UKRIO at a pivotal moment in our development. As we modernise our identity and expand our reach, you will help shape how we present ourselves to the research community and the wider public, positioning UKRIO as a trusted, visible, and influential voice. Research that is trustworthy, ethical, and responsible is essential to society's progress - yet research integrity is still too often viewed as a niche concern. In this role, you will help shift that perception. Drawing on your editorial, design, digital, and storytelling skills, you will bring UKRIO's work to life, raise our profile, and communicate our mission with clarity, creativity, and impact. In practice, this means: Writing with purpose and precision Designing visually engaging content Tailoring messages for different audiences and channels Understanding what resonates, why, and for whom Producing high quality content efficiently, even with limited resources This is an exciting opportunity for a creative, motivated communications professional to play a central role in UKRIO's evolution. You will have the scope to shape our brand, elevate our communications, and enhance the impact of our work - in particular taking the lead on our well-regarded events programme. If you're full of ideas, thrive in a proactive and fast-paced environment, and motivated by meaningful work, we'd be delighted to hear from you. Key responsibilities Communications strategy and messaging To work closely with the Director of Policy and Communications to develop and deliver the charity's communications strategy, annual plan, and core bank of key messages and position statements. To be responsible for maintaining UKRIO's organisational tone of voice, ensuring consistency and quality across all published materials through rigorous proofreading, copyediting, and formatting. Brand, marketing, and content To steward UKRIO's brand identity as the charity enters a new phase of growth, ensuring our ethos is consistently reflected in the look, feel, and tone of all communications and materials To create and maintain compelling content to communicate UKRIO's activities, projects, and events across the charity's newsletters, social media, blogs, website, and other channels. To produce compelling and purposeful written and visual assets, including marketing and promotional materials (e.g., subscription brochures, impact reports, infographics, short videos) and events collateral (e.g., event programmes, briefing packs, slide decks, post event summaries) To oversee communications systems and processes, ensuring effective methods are in place to maximise reach across our diverse audiences. Website and digital communications To lead a full review and overhaul of UKRIO's website with the support of an external developer, strengthening brand identity, user experience, content quality, and digital functionality, while coordinating effectively with internal colleagues and external suppliers. To proactively review and update website content on an ongoing basis, ensuring high quality copy ad accurate, up to date information. To lead end to end management of social media content and campaigns to drive meaningful engagement and raise UKRIO's profile. Events management To plan and deliver promotional campaigns to maximise attendance and engagement across UKRIO's online events, training sessions, and webinars. To oversee end to end logistics for online events, including managing registrations, preparing event materials, and coordinating with internal colleagues. To act as the main point of contact for speakers, ensuring they are well briefed and supported in advance of each event. To manage the technical delivery of online events, including operating Zoom webinars and other platforms, troubleshooting issues, and ensuring a smooth experience for attendees and speakers. Other responsibilities To evaluate communications activity - e.g., through website analytics, feedback forms, and surveys - with a commitment to continuous learning and improvement. To proactively monitor developments within the research integrity landscape, working to identify communications and external engagement opportunities for the charity. To deputise for the Director of Policy and Communications, undertaking other tasks or duties as directed and required. To act as a team player, supporting the organisation to deliver on tis wider goals and objectives. To collaborate with the wider team to ensure our work is most effectively deployed, disseminated, and utilised. The above list is not exhaustive, and the postholder may be asked to undertake other reasonable duties as requested. Person specification Essential criteria Minimum of 3-5 years' experience in a communications, marketing, or digital role, ideally within a charity, public sector, or mission driven organisation, with the ability to operate confidently at manager level. Proven ability to create high quality written and visual assets, demonstrating a strong design eye, excellent attention to detail, and the ability to maintain a coherent brand identity and tone of voice across materials. Strong writing, copyediting, and proofreading skills, with the ability to adapt style and tone for different audiences. Skilled in creating, managing, and updating website content, with experience using content management systems such as WordPress. A track record in digital communications covering social media management, email marketing, and website maintenance. Proficient in using design tools such as Canva, Photoshop, or InDesign to produce visual assets and collateral. Experience delivering high quality communications with limited resources, using creativity and problem solving to achieve impact. Highly organised, with the ability to manage multiple projects, deadlines, and stakeholders simultaneously. Experience collaborating with colleagues to align messaging, coordinate communications activity, and ensure consistency across channels. Committed to equality, diversity, and inclusion, and able to embed these principles in communications and events. Desirable criteria Experience developing an organisational communications strategy. Experience managing a full review and redevelopment of a website, including improvements to brand identity, site structure, and content. Experience promoting and managing online events. Experience with digital tools such as Mailchimp, SurveyMonkey, and CRM systems (e.g., Maximizer). Experience working in a small charity. Knowledge or interest in research integrity, research ethics, AI, or higher education. Experience writing for specialist audiences, such as academics or policymakers. What we can offer you 25 days annual leave pro rata (exclusive of statutory and public holidays). Additional 3 days annual leave covering the closure of the charity during the Christmas period Pension and salary sacrifice scheme Interest-free season ticket loan Flexible working How to apply Please submit your CV and a cover letter outlining how your experience and skills aligns with our essential and desirable criteria to . Please note that any applications received without a tailored cover letter for this role will not be considered. Applications will be assessed against the requirements for the post as set out in the Role Profile and Person Specification. We are reviewing applications on a rolling basis and encourage early submission. If this advert is live, please take this to mean the vacancy remains open. Interviews The deadline for applications is at 11:59pm on Sunday 17 May 2026 . We aim to notify candidates who have been shortlisted by 20 May 2026. First interviews will be held in person at our Euston office on 26 May and final interviews on 29 May. Interviews will involve a presentation and short writing activity, the details of which will be shared in advance of the interview. Please note that we do not accept any requests from recruiters or external agencies.
Role overview We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service. Responsibilities Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth. Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well informed decisions alongside the Store Manager, identifying and responding to areas of opportunity operationally & commercially. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day to day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity. Role objectives and KPIs Contribute to achieving or exceeding the store's monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross selling targets. Maintain a high Net Promoter Score. Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget. Skills and Experience Previous supervisory or management experience in a fast paced retail/customer facing environment. Passionate about retail & hold a good understanding of the latest trends and our competitors. Previous experience of coaching and developing individuals. Strong communication skills. Proven track record of achieving and exceeding sales targets and KPIs. Experience in analysing KPI data to make commercial decisions. Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes. Company discount of 30% off a large number of products in store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors). Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health). Access to digital health and well being services through our benefits platform (TELUS Health). Health cash plans. Wide range of internal development courses to support personal and professional development throughout your career journey with the Group. Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only). Company Sick Pay scheme. Discounted Gym memberships at JD Gyms. Life Assurance. Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation. Employer engagement forums to help influence positive change. Incremental Holiday Allowance.
Apr 30, 2026
Full time
Role overview We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service. Responsibilities Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth. Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well informed decisions alongside the Store Manager, identifying and responding to areas of opportunity operationally & commercially. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day to day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity. Role objectives and KPIs Contribute to achieving or exceeding the store's monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross selling targets. Maintain a high Net Promoter Score. Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget. Skills and Experience Previous supervisory or management experience in a fast paced retail/customer facing environment. Passionate about retail & hold a good understanding of the latest trends and our competitors. Previous experience of coaching and developing individuals. Strong communication skills. Proven track record of achieving and exceeding sales targets and KPIs. Experience in analysing KPI data to make commercial decisions. Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes. Company discount of 30% off a large number of products in store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors). Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health). Access to digital health and well being services through our benefits platform (TELUS Health). Health cash plans. Wide range of internal development courses to support personal and professional development throughout your career journey with the Group. Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only). Company Sick Pay scheme. Discounted Gym memberships at JD Gyms. Life Assurance. Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation. Employer engagement forums to help influence positive change. Incremental Holiday Allowance.
A prominent hospitality firm in Liverpool seeks a Front Office Manager to lead the Front Office team and oversee daily operations. In this role, you will foster a vibrant environment focused on guest satisfaction and team engagement. Responsibilities include directing strategic initiatives, managing KPIs, and completing Duty Manager shifts as needed. Ideal candidates will have a passion for hospitality and strong leadership skills, ensuring that guests have an exceptional experience. Competitive perks include special rates on hotel rooms and ongoing training.
Apr 30, 2026
Full time
A prominent hospitality firm in Liverpool seeks a Front Office Manager to lead the Front Office team and oversee daily operations. In this role, you will foster a vibrant environment focused on guest satisfaction and team engagement. Responsibilities include directing strategic initiatives, managing KPIs, and completing Duty Manager shifts as needed. Ideal candidates will have a passion for hospitality and strong leadership skills, ensuring that guests have an exceptional experience. Competitive perks include special rates on hotel rooms and ongoing training.
Role Purpose: This role is accountable for delivering exceptional service and operational execution across all floors at the Piccadilly flagship, supporting the 5 Year Plan ambition of achieving 90% service scores and unforgettable guest experiences. Working closely with the Head of Retail, the role leads the service proposition for Piccadilly, with a particular focus on Retail Services and Guest Experiences. It plays a key role in evolving Piccadilly as a globally renowned flagship, ensuring service excellence, innovation and strong operational foundations. A significant emphasis is placed on visible leadership, standards, and partnership working, including close collaboration with Hospitality partners on the Food & Drink Studio and other experiential spaces. Reports to: Head of Retail - Piccadilly Direct Reports: Retail Managers - Piccadilly Key interfaces: The role holder will work cross-functionally with Retail, Hospitality, Buying & Merchandising, Marketing, VM, HR, Stock Integrity, Regional Stores and external partners, as well as hosting senior stakeholders and VIP guests. Key Responsibilities 1. Service, Standards and Guest Experience Embed a culture of service excellence across all floors. Own and drive high standards across POS, presentation, replenishment, cleanliness and grooming. Deliver retail theatre, activations and experiential moments with a clear annual calendar. Identify and test innovation to enhance service delivery and guest experience. 2. Leadership, People and Culture Lead and develop Retail Managers through coaching and capability building. Enable managers to remain front facing, focused on guests, teams and sales. Build an inclusive, engaged culture, acting on feedback. Champion training and development, including supplier engagement. 3. Commercial Performance and Sales Enablement Partner with Retail Managers to deliver sales budgets, supported by seasonal and incentive plans. Grow client portfolios to drive loyalty and advocacy. Work across channels to identify synergies and embed learning in Retail. 4. Operational Excellence and Risk Management Own rota planning aligned to trading patterns and guest demand. Drive continuous improvement across front and back of house. Lead stock loss reduction and ensure costs are managed within budget. Maintain strong compliance across Food Hygiene, Health & Safety and Security. Fulfil Duty Management responsibilities as required. 5. Stakeholder and Project Leadership Partner with Buying & Merchandising, Marketing and VM to deliver launches right first time. Lead projects alongside Retail Managers, ensuring operational readiness. Work closely with the Head of Retail to deliver Piccadilly priorities and strategy. Key Performance Indicators: Average ESP and tru rating score of 90% across Piccadilly Demonstrable action taken in response to TruRating and customer feedback People Plan in place with clear, delivered actions following engagement survey results Consistent and effective team communication across briefings, 1:1s, noticeboards and digital channels Sales budgets supported by effective incentive and seasonal trading plans Health & Safety compliance Measurable year-on-year reduction in stock loss through improved controls and processes Payroll and controllable costs managed within agreed budgets Role Specific Criteria (Experience/Behaviours/Technical Ability) We expect the successful candidate to have the following skills and experience: Proven senior retail leadership experience within a complex, high profile environment. Strong change leadership and cross functional influencing skills. Commercially and operationally credible, organised and solution focused. Confident decisionmaker with excellent communication skills. Strong KPI and performance focus. Advanced Microsoft Office 365 capability. Experience with CRM, reporting and service measurement tools. Resilient, professional and able to challenge constructively with integrity. Why Work For Us: Competitive salary A generous store and restaurant discount of up to 40% Up to 33 days' annual leave (including bank holidays). Please note, this role requires working on bank holidays. A fantastic subsidised staff restaurant which uses Fortnum's ingredients A range of opportunities to develop and grow personally and professionally Excellent pension scheme We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards
Apr 30, 2026
Full time
Role Purpose: This role is accountable for delivering exceptional service and operational execution across all floors at the Piccadilly flagship, supporting the 5 Year Plan ambition of achieving 90% service scores and unforgettable guest experiences. Working closely with the Head of Retail, the role leads the service proposition for Piccadilly, with a particular focus on Retail Services and Guest Experiences. It plays a key role in evolving Piccadilly as a globally renowned flagship, ensuring service excellence, innovation and strong operational foundations. A significant emphasis is placed on visible leadership, standards, and partnership working, including close collaboration with Hospitality partners on the Food & Drink Studio and other experiential spaces. Reports to: Head of Retail - Piccadilly Direct Reports: Retail Managers - Piccadilly Key interfaces: The role holder will work cross-functionally with Retail, Hospitality, Buying & Merchandising, Marketing, VM, HR, Stock Integrity, Regional Stores and external partners, as well as hosting senior stakeholders and VIP guests. Key Responsibilities 1. Service, Standards and Guest Experience Embed a culture of service excellence across all floors. Own and drive high standards across POS, presentation, replenishment, cleanliness and grooming. Deliver retail theatre, activations and experiential moments with a clear annual calendar. Identify and test innovation to enhance service delivery and guest experience. 2. Leadership, People and Culture Lead and develop Retail Managers through coaching and capability building. Enable managers to remain front facing, focused on guests, teams and sales. Build an inclusive, engaged culture, acting on feedback. Champion training and development, including supplier engagement. 3. Commercial Performance and Sales Enablement Partner with Retail Managers to deliver sales budgets, supported by seasonal and incentive plans. Grow client portfolios to drive loyalty and advocacy. Work across channels to identify synergies and embed learning in Retail. 4. Operational Excellence and Risk Management Own rota planning aligned to trading patterns and guest demand. Drive continuous improvement across front and back of house. Lead stock loss reduction and ensure costs are managed within budget. Maintain strong compliance across Food Hygiene, Health & Safety and Security. Fulfil Duty Management responsibilities as required. 5. Stakeholder and Project Leadership Partner with Buying & Merchandising, Marketing and VM to deliver launches right first time. Lead projects alongside Retail Managers, ensuring operational readiness. Work closely with the Head of Retail to deliver Piccadilly priorities and strategy. Key Performance Indicators: Average ESP and tru rating score of 90% across Piccadilly Demonstrable action taken in response to TruRating and customer feedback People Plan in place with clear, delivered actions following engagement survey results Consistent and effective team communication across briefings, 1:1s, noticeboards and digital channels Sales budgets supported by effective incentive and seasonal trading plans Health & Safety compliance Measurable year-on-year reduction in stock loss through improved controls and processes Payroll and controllable costs managed within agreed budgets Role Specific Criteria (Experience/Behaviours/Technical Ability) We expect the successful candidate to have the following skills and experience: Proven senior retail leadership experience within a complex, high profile environment. Strong change leadership and cross functional influencing skills. Commercially and operationally credible, organised and solution focused. Confident decisionmaker with excellent communication skills. Strong KPI and performance focus. Advanced Microsoft Office 365 capability. Experience with CRM, reporting and service measurement tools. Resilient, professional and able to challenge constructively with integrity. Why Work For Us: Competitive salary A generous store and restaurant discount of up to 40% Up to 33 days' annual leave (including bank holidays). Please note, this role requires working on bank holidays. A fantastic subsidised staff restaurant which uses Fortnum's ingredients A range of opportunities to develop and grow personally and professionally Excellent pension scheme We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards