2 jobs found

FRENCH SELECTION (FS) Strategy Consulting Manager Location: London, UK Hybrid work: 2-3 days a week in the office Salary: £100,000 to £120,000 per annum plus Bonus plus Benefits Ref: 722LD To apply using our preferred format, please visit the French Selection website, go to the vacancies page, and search job reference: 722LD The company: An international management consulting firm working with global clients across a range of industries. With offices in key European cities, they support organisations with strategic planning, performance improvement and change initiatives, combining data-driven analysis with a collaborative approach to design and implement practical business solutions. Main duties: Lead the successful delivery of complex strategy and transformation projects, ensuring measurable impact, strong client relationships and effective team performance. The role: - Manage the end-to-end delivery of multiple client engagements across sectors and regions. - Build trusted relationships with senior and C-suite stakeholders, acting as their main point of contact. - Design and facilitate senior workshops and strategy sessions that turn insight into clear actions. - Coach and develop consulting teams to strengthen capability and performance. - Identify opportunities for account growth and support business development activities. - Contribute to the refinement of the firm's tools, approaches and ways of working. - Represent the firm at relevant business and industry events to expand networks and visibility. The candidate: - Senior experience in management consulting and/or senior in-house strategy roles. - Excellent academic record; MBA or Master's preferred. - Proven leadership in managing complex engagements and influencing senior stakeholders. - Strong analytical, communication and project management skills. - Commercially minded with the ability to identify and grow client opportunities. - Entrepreneurial attitude and willingness to travel internationally. - Fluent in English; additional European languages such as French, German, Dutch, Italian or Spanish advantageous. - Industry experience in sectors such as manufacturing, life sciences, or technology is an advantage. The salary: £100,000 to £120,000 per annum with an additional bonus of up to 30%, plus company phone, pension contributions and health insurance. French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.

Customer Service Advisor- German Speaking The successful candidate must be fluent in both spoken and written German. Location: Liverpool (Hybrid Working) Contract: Temporary ongoing Pay Rate: £13.79 per hour Hours: 37.5 hours per week Shift Pattern Monday to Friday - Hybrid Hours between 08:00am - 6:00pm (rotating) including Banh Holiday About the Role We are currently recruiting for a Customer Service Advisor fluent in both spoken and written German to join our client based in Liverpool. Customer Service Advisor Key Responsibilities German Speaking- fluent in both spoken and written German Deliver a professional, friendly, and customer-focused service at all times Manage customer enquiries via phone and digital communication channels Build a clear understanding of customer needs to provide effective solutions Advising customers on the best services available Deliver a high-quality customer experience in line with company standards and SLAs Accurately capture and maintain customer information using CRM systems Promoting memberships to non-members Work collaboratively with internal teams to ensure customer issues are resolved efficiently Maintain a high level of accuracy and attention to detail in all customer interactions Requirements Fluent in both spoken and written German Previous experience within a busy customer service or contact centre environment, ideally with travel/hospitality industry exposure Strong background in handling high volumes of customer enquiries Excellent verbal and written communication skills Confident using CRM systems and computer applications Strong listening skills and attention to detail Positive, proactive, and customer-focused attitude Flexible approach to working shifts, including weekends Customer Service Advisor Desirable Experience Fluent in both spoken and written German Previous experience within a busy customer service or contact centre environment, ideally with travel/hospitality industry exposure Experience working to KPIs and service level agreements within a contact centre environment IT Savvy with good MS Office and keyboard skills; familiar with technology and mobile applications Winsearch acts as an employment agency for permanent staff. We recruit for roles across Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement, and Professional Services. Consultant: Aleksandra Follert (url removed) Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks