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customer service german speaking
Zachary Daniels
German-Speaking Customer Service Advisor
Zachary Daniels
German-Speaking Customer Service Advisor (Temporary Assignment) Location: White City, London (Office-Based) Contract: Temporary - 3 Months Hours: Full-time, Monday to Friday, 9:00am - 5:30pm (37.5 hours per week) Salary: £15.00 - £17.00 per hour (Dependent on Experience) We are currently recruiting on behalf of a valued client for a fluent German-speaking Customer Service Advisor to join their customer support team based in White City, London. This is a full-time, office-based position offered on a temporary 3-month contract. This opportunity would suit a proactive and customer-focused individual who is passionate about delivering exceptional service and enjoys working in a fast-paced environment. Key Responsibilities Deliver high-quality customer service to German-speaking customers via telephone, email, and other communication channels. Respond to customer enquiries in a professional, timely, and efficient manner. Process orders, requests, and account updates accurately. Resolve customer concerns and complaints, escalating where appropriate. Maintain accurate records of customer interactions and transactions. Work closely with internal departments to ensure customer needs are met. Support administrative tasks and contribute to the overall success of the customer service team. Build and maintain positive relationships with customers, ensuring a consistently excellent experience. Skills & Experience Required Fluent German speaker (both written and spoken) - essential. Previous experience in a customer service, customer support, or client-facing role. Excellent communication and interpersonal skills. Strong organisational skills with a high level of attention to detail. Ability to multitask and prioritise workload effectively. Competent user of Microsoft Office and customer management systems. Professional, reliable, and customer-focused approach. What's on Offer £15.00 - £17.00 per hour, depending on experience. Full-time hours (37.5 per week). Monday to Friday working pattern with no weekend work. Opportunity to gain experience with a reputable organisation. Friendly and supportive working environment. Please note: This is a fully office-based role located in White City, London, and applicants must be fluent in German. BH36357
Jun 16, 2026
Seasonal
German-Speaking Customer Service Advisor (Temporary Assignment) Location: White City, London (Office-Based) Contract: Temporary - 3 Months Hours: Full-time, Monday to Friday, 9:00am - 5:30pm (37.5 hours per week) Salary: £15.00 - £17.00 per hour (Dependent on Experience) We are currently recruiting on behalf of a valued client for a fluent German-speaking Customer Service Advisor to join their customer support team based in White City, London. This is a full-time, office-based position offered on a temporary 3-month contract. This opportunity would suit a proactive and customer-focused individual who is passionate about delivering exceptional service and enjoys working in a fast-paced environment. Key Responsibilities Deliver high-quality customer service to German-speaking customers via telephone, email, and other communication channels. Respond to customer enquiries in a professional, timely, and efficient manner. Process orders, requests, and account updates accurately. Resolve customer concerns and complaints, escalating where appropriate. Maintain accurate records of customer interactions and transactions. Work closely with internal departments to ensure customer needs are met. Support administrative tasks and contribute to the overall success of the customer service team. Build and maintain positive relationships with customers, ensuring a consistently excellent experience. Skills & Experience Required Fluent German speaker (both written and spoken) - essential. Previous experience in a customer service, customer support, or client-facing role. Excellent communication and interpersonal skills. Strong organisational skills with a high level of attention to detail. Ability to multitask and prioritise workload effectively. Competent user of Microsoft Office and customer management systems. Professional, reliable, and customer-focused approach. What's on Offer £15.00 - £17.00 per hour, depending on experience. Full-time hours (37.5 per week). Monday to Friday working pattern with no weekend work. Opportunity to gain experience with a reputable organisation. Friendly and supportive working environment. Please note: This is a fully office-based role located in White City, London, and applicants must be fluent in German. BH36357
German Speaking Customer Servive Advisor
Optima UK Leicester, Leicestershire
German Speaking Customer Service Advisor Deutschsprachiger Kundenservice Location: Leicester Salary: £27,500 per year + annual bonus Why Join Us? 30% staff discount on current clothing ranges Annual bonus scheme Online benefits portal (retail & entertainment discounts) Virtual GP service for you and your household Free onsite parking Friendly, multilingual team environment Working Hours Monday to Friday 8-4pm click apply for full job details
Jun 16, 2026
Full time
German Speaking Customer Service Advisor Deutschsprachiger Kundenservice Location: Leicester Salary: £27,500 per year + annual bonus Why Join Us? 30% staff discount on current clothing ranges Annual bonus scheme Online benefits portal (retail & entertainment discounts) Virtual GP service for you and your household Free onsite parking Friendly, multilingual team environment Working Hours Monday to Friday 8-4pm click apply for full job details
Euro London
German speaking Recall Administrator
Euro London
German speaking Recall Administrator Remote (Laptop collection required) £13.47 per hour Full-time Ongoing Temp Weekly Pay Euro London is working with a leading outsourcing customer service partner to recruit a German speaking Recall Administrator for an exciting, ongoing project. If you're organised, detail-focused, and confident communicating in German, this could be your next move. What's on offer: £13.47 per hour Weekly pay Full time hours Ongoing temporary assignment Remote working (equipment provided - laptop collection from the office required) What you'll be doing: Managing product recall cases Handling inbound and outbound communication in German Updating systems accurately and efficiently Providing clear, professional support to customers What we're looking for: Fluent German (written and spoken) Strong administrative and communication skills Good attention to detail Available to start in April Ready to get started? Apply now and join a fast-paced, supportive team making a real difference. Please send your CV to Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.
Jun 15, 2026
Seasonal
German speaking Recall Administrator Remote (Laptop collection required) £13.47 per hour Full-time Ongoing Temp Weekly Pay Euro London is working with a leading outsourcing customer service partner to recruit a German speaking Recall Administrator for an exciting, ongoing project. If you're organised, detail-focused, and confident communicating in German, this could be your next move. What's on offer: £13.47 per hour Weekly pay Full time hours Ongoing temporary assignment Remote working (equipment provided - laptop collection from the office required) What you'll be doing: Managing product recall cases Handling inbound and outbound communication in German Updating systems accurately and efficiently Providing clear, professional support to customers What we're looking for: Fluent German (written and spoken) Strong administrative and communication skills Good attention to detail Available to start in April Ready to get started? Apply now and join a fast-paced, supportive team making a real difference. Please send your CV to Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.
French Selection
German speaking Account Coordinator
French Selection Watford, Hertfordshire
FRENCH SELECTION (FS) German speaking Account Coordinator Location: Watford Hybrid working Available after Training Salary: up to £30,000 per annum plus benefits Ref: 8229GA To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 8229GA The Company: A well-established and award winning company with international operations. Main duties: To be the point of contact for customers and maintain successful client relations. The Role: - Maintain long-lasting successful relations with customers to increase customer retention - Address customer concerns and find solutions to increase satisfaction - Work with internal departments and act as a liaison for the customer - Make customer aware of product portfolio and identify opportunities for additional sales - Monitor customer spending pattern and provide recommendations accordingly - Support with client administration The Candidate: - Fluent in German (written and spoken) - Essential - Previous experience in customer service and/or account management Essential - Proactive, confident and dynamic personality - Patient and adaptable with excellent organisation - Excellent communication skills and a team player - IT literate The Salary: up to £30,000 per annum Plus Benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions.
Jun 14, 2026
Full time
FRENCH SELECTION (FS) German speaking Account Coordinator Location: Watford Hybrid working Available after Training Salary: up to £30,000 per annum plus benefits Ref: 8229GA To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 8229GA The Company: A well-established and award winning company with international operations. Main duties: To be the point of contact for customers and maintain successful client relations. The Role: - Maintain long-lasting successful relations with customers to increase customer retention - Address customer concerns and find solutions to increase satisfaction - Work with internal departments and act as a liaison for the customer - Make customer aware of product portfolio and identify opportunities for additional sales - Monitor customer spending pattern and provide recommendations accordingly - Support with client administration The Candidate: - Fluent in German (written and spoken) - Essential - Previous experience in customer service and/or account management Essential - Proactive, confident and dynamic personality - Patient and adaptable with excellent organisation - Excellent communication skills and a team player - IT literate The Salary: up to £30,000 per annum Plus Benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions.
French Selection
Crisis Management Coordinator
French Selection
FRENCH SELECTION (FS) Crisis Management Coordinator Location: Central London Salary: around £30,000 per annum depending on experience Ref: 5517M To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5517M The company: Global organisation delivering 24/7 emergency response, medical assistance, travel risk and security support services to clients worldwide. Main duties: Provide 24/7 monitoring of global events and coordinate effective emergency responses for clients by managing and triaging crisis situations from the operations centre. The role: - Monitor global events and identify potential medical, security, political, or natural disaster incidents affecting clients - Coordinate and manage emergency responses - Act as the primary point of contact for clients during assigned shifts, handling emergency calls and requests - Triage incidents and escalate critical situations to the appropriate internal teams or external partners - Support operational planning and assist managers during live crisis or major incident responses - Maintain accurate case records, documentation, and updates within internal systems - Liaise with third-party providers and support services to organise assistance, evacuations, or risk solutions for clients. The candidate: - Strong communication skills, including handling senior clients professionally - Experience working in a 24/7 operations centre coordinating incidents, emergencies, travel risk or medical assistance - Excellent attention to detail for accurate reporting and case management - Proactive approach with good decision-making and prioritisation skills - Ability to work well in a team and within a fast-paced operations environment - Flexibility to work rotating shifts, including nights and weekends - A second language (French, German, Spanish, Mandarin or Arabic) is desirable but not mandatory The salary: between £30,000 per annum and £32,500 per annum depending on relevant experience French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin Japanese and Arabic.
Jun 14, 2026
Full time
FRENCH SELECTION (FS) Crisis Management Coordinator Location: Central London Salary: around £30,000 per annum depending on experience Ref: 5517M To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5517M The company: Global organisation delivering 24/7 emergency response, medical assistance, travel risk and security support services to clients worldwide. Main duties: Provide 24/7 monitoring of global events and coordinate effective emergency responses for clients by managing and triaging crisis situations from the operations centre. The role: - Monitor global events and identify potential medical, security, political, or natural disaster incidents affecting clients - Coordinate and manage emergency responses - Act as the primary point of contact for clients during assigned shifts, handling emergency calls and requests - Triage incidents and escalate critical situations to the appropriate internal teams or external partners - Support operational planning and assist managers during live crisis or major incident responses - Maintain accurate case records, documentation, and updates within internal systems - Liaise with third-party providers and support services to organise assistance, evacuations, or risk solutions for clients. The candidate: - Strong communication skills, including handling senior clients professionally - Experience working in a 24/7 operations centre coordinating incidents, emergencies, travel risk or medical assistance - Excellent attention to detail for accurate reporting and case management - Proactive approach with good decision-making and prioritisation skills - Ability to work well in a team and within a fast-paced operations environment - Flexibility to work rotating shifts, including nights and weekends - A second language (French, German, Spanish, Mandarin or Arabic) is desirable but not mandatory The salary: between £30,000 per annum and £32,500 per annum depending on relevant experience French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin Japanese and Arabic.
French Selection UK
Bilingual Customer Service Advisor
French Selection UK Cambridge, Cambridgeshire
FRENCH SELECTION (FS) Bilingual Customer Service Advisor Location: Cambridge Fully office-based Monday to Friday Salary: £28,000 - £30,000 per annum (depending on experience) Ref: 5526M2 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5526M2 The company: A well-established and trusted UK brand who operate on a global scale Main duties: Provide support to customers by resolving queries related to the company's products and services The role: - Provide outstanding customer support to customers - Handle incoming queries by phone, email and live chat - Ensure all calls are logged accurately - Provide customer training on products - Monitor and report any issues as needed - Any additional tasks as needed by management The candidate: - Fluent in Spanish, Italian or German or Polish (written and spoken) essential - Experience in customer service beneficial - Excellent communication skills - Customer focused with a high attention to details - Good IT skills The salary: £28,000 - £30,000 per annum (depending on experience) French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Jun 14, 2026
Full time
FRENCH SELECTION (FS) Bilingual Customer Service Advisor Location: Cambridge Fully office-based Monday to Friday Salary: £28,000 - £30,000 per annum (depending on experience) Ref: 5526M2 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5526M2 The company: A well-established and trusted UK brand who operate on a global scale Main duties: Provide support to customers by resolving queries related to the company's products and services The role: - Provide outstanding customer support to customers - Handle incoming queries by phone, email and live chat - Ensure all calls are logged accurately - Provide customer training on products - Monitor and report any issues as needed - Any additional tasks as needed by management The candidate: - Fluent in Spanish, Italian or German or Polish (written and spoken) essential - Experience in customer service beneficial - Excellent communication skills - Customer focused with a high attention to details - Good IT skills The salary: £28,000 - £30,000 per annum (depending on experience) French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Parkside Office Professional
German speaking Customer Service
Parkside Office Professional Watford, Hertfordshire
Our client based in Watford is looking for a German speaking Customer Service/Account Coordinator to join their growing team. As an Account Coordinator you will build and maintain strong client relationships by serving as the lead point of contact for dedicated customers. The Account Coordinator will manage activities through to completion and communicate back to the client. Act as liaison between the company client and our clients teams and will collaborate with key internal stakeholders to drive our clients initiative. They will be responsible to ensure account long-term profitability by understanding and ensuring current contractual terms and conditions are in place.The Account Coordinator will be responsible for both the retention and growth of their existing client base, as well as soliciting client feedback and driving customer satisfaction. Key Responsibilities: Serve as lead point of contact for clients, answering questions, addressing concerns, finding solutions, communicating updates, and handling transactional sales opportunities. Build and maintain strong, long-lasting relationships with clients, and proactively address client retention and growth. Monitor service, equipment, and consumable contracts to ensure execution of Terms & Conditions, including profitability approved by the business. Evaluate the customer's current service plan and provide recommendations based on the client's needs and suite of products. Monitor clients recurring revenue trends while driving efficiencies through the entire ordering process and educating and driving use usage of Partner Place. Coordinate each department to deliver and exceed the requirement of the customer. Partner and understand internal departments, processes, and stakeholders. This includes, but not limited to, Service, Invoicing, Implementation, Contracts, Incident Handling, Engineering, and Credit and Collections. Align with Sales team on customer expectations, growth, and retention strategies. An emphasis on driving a positive experience with both new and current equipment and assisting Sales. Collaborate with Sales team to identify upsell opportunities, and referrals while keeping customers satisfied and engaged with the current product portfolio. Assess client needs and find creative solutions to assist and manage challenging customers requests and escalation.
Jun 14, 2026
Full time
Our client based in Watford is looking for a German speaking Customer Service/Account Coordinator to join their growing team. As an Account Coordinator you will build and maintain strong client relationships by serving as the lead point of contact for dedicated customers. The Account Coordinator will manage activities through to completion and communicate back to the client. Act as liaison between the company client and our clients teams and will collaborate with key internal stakeholders to drive our clients initiative. They will be responsible to ensure account long-term profitability by understanding and ensuring current contractual terms and conditions are in place.The Account Coordinator will be responsible for both the retention and growth of their existing client base, as well as soliciting client feedback and driving customer satisfaction. Key Responsibilities: Serve as lead point of contact for clients, answering questions, addressing concerns, finding solutions, communicating updates, and handling transactional sales opportunities. Build and maintain strong, long-lasting relationships with clients, and proactively address client retention and growth. Monitor service, equipment, and consumable contracts to ensure execution of Terms & Conditions, including profitability approved by the business. Evaluate the customer's current service plan and provide recommendations based on the client's needs and suite of products. Monitor clients recurring revenue trends while driving efficiencies through the entire ordering process and educating and driving use usage of Partner Place. Coordinate each department to deliver and exceed the requirement of the customer. Partner and understand internal departments, processes, and stakeholders. This includes, but not limited to, Service, Invoicing, Implementation, Contracts, Incident Handling, Engineering, and Credit and Collections. Align with Sales team on customer expectations, growth, and retention strategies. An emphasis on driving a positive experience with both new and current equipment and assisting Sales. Collaborate with Sales team to identify upsell opportunities, and referrals while keeping customers satisfied and engaged with the current product portfolio. Assess client needs and find creative solutions to assist and manage challenging customers requests and escalation.
Impact Recruitment Services
Italian Customer Service
Impact Recruitment Services Northampton, Northamptonshire
Customer Experience - Italian speaking Permanent Full-time hours - work from home Fridays 28,000- 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent Italian speaker? If this sounds like you, I have the perfect opportunity for you! This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent in German is essential as you will be looking after their German B2B customers. Duties and responsibilities for the Customer Experience Coordinator: Diagnosing a customer's product requirements and providing a solution. Managing the sales process from lead to customer. Providing quotes and pricing to customers. Complete all sales support administration tasks accurately and effectively including processing sales orders and quotations. Consult with customers with regards to the correct product for them. Liaise with internal warehouse, transport, and engineering teams to ensure lead times are met. Skills and experience required for the Customer Experience Coordinator: At least 2 years of experience within a customer experience, customer support or sales role. An inquisitive mind and passion for learning about technical components. Fluent in English as well as German Good organisational skills. Excellent customer care skills & telephone manner High level of concentration and excellent attention to detail. Confidence and experience to develop the role and make it your own. Good working knowledge of CRM or e-commerce platforms such as Hubspot, Zendesk, or similar. Proficient in Microsoft Office: Word, Excel. Additional details & benefits: 40 hours per week, Monday to Friday Office-based, work from home every Friday with early finish Flexible working, 'Smart Time' after probation 25 days of annual leave, plus bank holidays Contributory Paycare scheme Annual salary review Impact Recruitment Services are acting as an employment agency on behalf of our client. Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you. All responses will be managed in accordance with GDPR.
Jun 13, 2026
Full time
Customer Experience - Italian speaking Permanent Full-time hours - work from home Fridays 28,000- 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent Italian speaker? If this sounds like you, I have the perfect opportunity for you! This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent in German is essential as you will be looking after their German B2B customers. Duties and responsibilities for the Customer Experience Coordinator: Diagnosing a customer's product requirements and providing a solution. Managing the sales process from lead to customer. Providing quotes and pricing to customers. Complete all sales support administration tasks accurately and effectively including processing sales orders and quotations. Consult with customers with regards to the correct product for them. Liaise with internal warehouse, transport, and engineering teams to ensure lead times are met. Skills and experience required for the Customer Experience Coordinator: At least 2 years of experience within a customer experience, customer support or sales role. An inquisitive mind and passion for learning about technical components. Fluent in English as well as German Good organisational skills. Excellent customer care skills & telephone manner High level of concentration and excellent attention to detail. Confidence and experience to develop the role and make it your own. Good working knowledge of CRM or e-commerce platforms such as Hubspot, Zendesk, or similar. Proficient in Microsoft Office: Word, Excel. Additional details & benefits: 40 hours per week, Monday to Friday Office-based, work from home every Friday with early finish Flexible working, 'Smart Time' after probation 25 days of annual leave, plus bank holidays Contributory Paycare scheme Annual salary review Impact Recruitment Services are acting as an employment agency on behalf of our client. Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you. All responses will be managed in accordance with GDPR.
Reed
Customer Success Manager (German Speaking)
Reed Plymouth, Devon
Customer Success Manager (German and English Speaking) Location: Plymouth, Hybrid Job Type: Full-time Salary: £35,000 + Fantastic Benefits Join our dynamic Services team as a Customer Success Manager and play a pivotal role in delivering premium customer service aligned with our strategic goals. This position offers the opportunity to maximize revenue potential, enhance client relationships, and ensure successful contract renewals. If you're a seasoned leader passionate about driving best practices and fostering strong client engagements, we want you on our team! Day-to-Day of the Role: Lead the implementation of new client work within existing contracts, serving as the primary point of contact for both internal and external stakeholders. Manage and lead internal contract calls, client meetings, and review meetings, ensuring all parties are aligned and informed. Understand and confidently discuss client Service Level Agreements (SLAs), contracts, terms, and conditions, working closely with the Customer Delivery Manager. Review client hub data to identify trends and provide consultative guidance to clients, aiming to enhance engagement levels and secure future renewals. Serve as a Subject Matter Expert (SME) on all services and products, identifying upselling opportunities. Proactively manage contract risks and issues, ensuring lessons learned are shared across the department. Work in collaboration with Sales team to nurture and grow existing accounts and secure recurring revenue opportunities. Required Skills & Qualifications: Proven experience leading complex, successful service/client-facing teams. Excellent interpersonal and communication skills, capable of building effective relationships at a senior level. Strong people management skills, including coaching, mentoring, and developing team members. Commercial awareness and the ability to deliver in a fast-paced, pressurised environment. Good understanding of virtual platforms or technology tailored to client-specific requirements. Proficiency in Microsoft Office, particularly Excel, and excellent presentation skills. Benefits: Competitive salary and job level perks. Hybrid working model, allowing flexibility and balance. Opportunities for professional growth and development within a supportive environment. Engage in meaningful work that directly impacts company success and client satisfaction. To apply for this Customer Success Manager position, please click Apply Now with your up to date CV or contact Kyle Raven in the Reed Plymouth office.
Jun 13, 2026
Full time
Customer Success Manager (German and English Speaking) Location: Plymouth, Hybrid Job Type: Full-time Salary: £35,000 + Fantastic Benefits Join our dynamic Services team as a Customer Success Manager and play a pivotal role in delivering premium customer service aligned with our strategic goals. This position offers the opportunity to maximize revenue potential, enhance client relationships, and ensure successful contract renewals. If you're a seasoned leader passionate about driving best practices and fostering strong client engagements, we want you on our team! Day-to-Day of the Role: Lead the implementation of new client work within existing contracts, serving as the primary point of contact for both internal and external stakeholders. Manage and lead internal contract calls, client meetings, and review meetings, ensuring all parties are aligned and informed. Understand and confidently discuss client Service Level Agreements (SLAs), contracts, terms, and conditions, working closely with the Customer Delivery Manager. Review client hub data to identify trends and provide consultative guidance to clients, aiming to enhance engagement levels and secure future renewals. Serve as a Subject Matter Expert (SME) on all services and products, identifying upselling opportunities. Proactively manage contract risks and issues, ensuring lessons learned are shared across the department. Work in collaboration with Sales team to nurture and grow existing accounts and secure recurring revenue opportunities. Required Skills & Qualifications: Proven experience leading complex, successful service/client-facing teams. Excellent interpersonal and communication skills, capable of building effective relationships at a senior level. Strong people management skills, including coaching, mentoring, and developing team members. Commercial awareness and the ability to deliver in a fast-paced, pressurised environment. Good understanding of virtual platforms or technology tailored to client-specific requirements. Proficiency in Microsoft Office, particularly Excel, and excellent presentation skills. Benefits: Competitive salary and job level perks. Hybrid working model, allowing flexibility and balance. Opportunities for professional growth and development within a supportive environment. Engage in meaningful work that directly impacts company success and client satisfaction. To apply for this Customer Success Manager position, please click Apply Now with your up to date CV or contact Kyle Raven in the Reed Plymouth office.
French Selection
French speaking Account Executive
French Selection Wilmslow, Cheshire
FRENCH SELECTION (FS) French speaking Account Executive Location: Wilmslow The salary: circa 28,000 per annum plus benefits Ref: 1216FR To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 1216FR The company: Consultancy experts with international operations Main duties: To support account managers by researching and identifying potential business opportunities, while maintaining customer records and databases. The role: - Conduct online research and outreach to identify, qualify and develop leads for international clients - Communicate with prospective buyers, associations and stakeholders through emails and phone - Maintain accurate CRM records, including contact details, research findings, communications and pipeline updates - Assist with the organisation and coordination of client marketing activities, events and buyer engagement initiatives - Work towards KPIs through accurate data analysis, reporting, follow-up activity and administrative support. The candidate: - Fluent in French (written and spoken) - Essential - Previous experience in market research and/or leads generation - Ideal - Excellent organisational skills, strong eye for detail and ability to stay focus - Team player, proactive and motivated candidate looking to evolve alongside the company - IT literate The salary: circa 28,000 per annum plus benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Jun 13, 2026
Full time
FRENCH SELECTION (FS) French speaking Account Executive Location: Wilmslow The salary: circa 28,000 per annum plus benefits Ref: 1216FR To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 1216FR The company: Consultancy experts with international operations Main duties: To support account managers by researching and identifying potential business opportunities, while maintaining customer records and databases. The role: - Conduct online research and outreach to identify, qualify and develop leads for international clients - Communicate with prospective buyers, associations and stakeholders through emails and phone - Maintain accurate CRM records, including contact details, research findings, communications and pipeline updates - Assist with the organisation and coordination of client marketing activities, events and buyer engagement initiatives - Work towards KPIs through accurate data analysis, reporting, follow-up activity and administrative support. The candidate: - Fluent in French (written and spoken) - Essential - Previous experience in market research and/or leads generation - Ideal - Excellent organisational skills, strong eye for detail and ability to stay focus - Team player, proactive and motivated candidate looking to evolve alongside the company - IT literate The salary: circa 28,000 per annum plus benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Brampton Recruitment Ltd
German Speaking Sales Administrator
Brampton Recruitment Ltd Stoke-on-trent, Staffordshire
Our client is a highly successful business who are well established. They pride themselves on their innovative ideas, passion for the industry and expertise in their market. They now have an exciting opportunity for someone who loves languages to utilise them in this German speaking Sales Administrator role, you will be liaising with customers daily, both verbally and in writing. Working in a team who together cover numerous languages, this role will be ensuring the customers receive the very best service. This client is committed to supporting their team, the local community and the wider industry and place high importance on quality and sustainability. This company offers great benefits in terms on holidays, death in service etc. Job Description for the German Speaking Customer Sales Administrator role: Entering orders, quotes and sample requests for customers onto the system, ensuring all the necessary information for internal departments is complete and accurate Progressing orders and sample order requests to ensure they are dispatched in a timely manner and correctly Logging customer complaints into the CRM system, liaising with Quality Control and keeping the customer updated on the progress Confidently answering customer enquiries via telephone and email Ensuring full and accurate dispatch information is provided to the customer It would be good to see German Speaking Sales Administrator candidates with the following experience: Fluent German language skills - verbal and written Previous experience in a customer contact role A passion for customer service and exceeding customer expectations Strong MS Office, Communication and Admin skills Someone who is well organised, who can work using their own initiative Team player who can use their initiative This role would suit candidates with the following experience: Fluent German, German Customer Service, German Speaking Administrator Hours: 38.75 can start between 7.30 am-9.30 am and finish between 4:00 pm-6:00 pm Monday Friday Salary: £27,500 Per Annum Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
Jun 12, 2026
Full time
Our client is a highly successful business who are well established. They pride themselves on their innovative ideas, passion for the industry and expertise in their market. They now have an exciting opportunity for someone who loves languages to utilise them in this German speaking Sales Administrator role, you will be liaising with customers daily, both verbally and in writing. Working in a team who together cover numerous languages, this role will be ensuring the customers receive the very best service. This client is committed to supporting their team, the local community and the wider industry and place high importance on quality and sustainability. This company offers great benefits in terms on holidays, death in service etc. Job Description for the German Speaking Customer Sales Administrator role: Entering orders, quotes and sample requests for customers onto the system, ensuring all the necessary information for internal departments is complete and accurate Progressing orders and sample order requests to ensure they are dispatched in a timely manner and correctly Logging customer complaints into the CRM system, liaising with Quality Control and keeping the customer updated on the progress Confidently answering customer enquiries via telephone and email Ensuring full and accurate dispatch information is provided to the customer It would be good to see German Speaking Sales Administrator candidates with the following experience: Fluent German language skills - verbal and written Previous experience in a customer contact role A passion for customer service and exceeding customer expectations Strong MS Office, Communication and Admin skills Someone who is well organised, who can work using their own initiative Team player who can use their initiative This role would suit candidates with the following experience: Fluent German, German Customer Service, German Speaking Administrator Hours: 38.75 can start between 7.30 am-9.30 am and finish between 4:00 pm-6:00 pm Monday Friday Salary: £27,500 Per Annum Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
Universal Business Team
Customer Service & Sales Support Executive (German)
Universal Business Team Leighton Buzzard, Bedfordshire
Customer Service & Sales Support Executive Fluent German & English Peterhead, Scotland OR Leighton Buzzard, England Full Time Monday-Friday 35,000 + Performance Bonuses We are recruiting on behalf of an ambitious international supplier of premium consumables and technical solutions. The company has established a strong reputation for exceptional service and long-term customer relationships across global markets. We are seeking a fluent German & English speaking Customer Service & Sales Support Executive to support German-speaking customers and the field sales team. Ideally, you will be available to start at 7:30am (Monday-Friday), however flexibility can be discussed. The Role - Customer Service at the Core This position is heavily focused on customer service. You will manage incoming calls and emails from German-speaking customers, process orders efficiently, follow up quotations, and provide essential support to field-based sales representatives in Germany and surrounding regions. You will play a key role in ensuring customers receive fast, accurate, and professional service at every stage of their journey. Key Responsibilities Handle incoming customer queries via phone and email in German and English Process orders accurately and promptly Send confirmations and resolve issues same day wherever possible Follow up on outstanding quotations to support order conversion Support field sales representatives with administrative and customer support tasks Update and maintain CRM systems Assist with customer account set-up Work closely with Operations to ensure smooth fulfilment Requirements What We're Looking For Fluent German & English (written and spoken) Proven customer service experience Experience supporting sales teams or processing orders Strong organisational and prioritisation skills Professional, adaptable, and self-motivated Confident using MS Office and CRM systems Strong communication skills and attention to detail KPIs All customer queries responded to same day Orders received by 4pm processed by end of day Effective follow-up of quotations to support sales growth Benefits Why Join? 35,000 depending on experience Performance-based bonuses Growing international business with real career opportunity Supportive and collaborative team culture A role where customer service truly matters
Jun 12, 2026
Full time
Customer Service & Sales Support Executive Fluent German & English Peterhead, Scotland OR Leighton Buzzard, England Full Time Monday-Friday 35,000 + Performance Bonuses We are recruiting on behalf of an ambitious international supplier of premium consumables and technical solutions. The company has established a strong reputation for exceptional service and long-term customer relationships across global markets. We are seeking a fluent German & English speaking Customer Service & Sales Support Executive to support German-speaking customers and the field sales team. Ideally, you will be available to start at 7:30am (Monday-Friday), however flexibility can be discussed. The Role - Customer Service at the Core This position is heavily focused on customer service. You will manage incoming calls and emails from German-speaking customers, process orders efficiently, follow up quotations, and provide essential support to field-based sales representatives in Germany and surrounding regions. You will play a key role in ensuring customers receive fast, accurate, and professional service at every stage of their journey. Key Responsibilities Handle incoming customer queries via phone and email in German and English Process orders accurately and promptly Send confirmations and resolve issues same day wherever possible Follow up on outstanding quotations to support order conversion Support field sales representatives with administrative and customer support tasks Update and maintain CRM systems Assist with customer account set-up Work closely with Operations to ensure smooth fulfilment Requirements What We're Looking For Fluent German & English (written and spoken) Proven customer service experience Experience supporting sales teams or processing orders Strong organisational and prioritisation skills Professional, adaptable, and self-motivated Confident using MS Office and CRM systems Strong communication skills and attention to detail KPIs All customer queries responded to same day Orders received by 4pm processed by end of day Effective follow-up of quotations to support sales growth Benefits Why Join? 35,000 depending on experience Performance-based bonuses Growing international business with real career opportunity Supportive and collaborative team culture A role where customer service truly matters
Yolk Recruitment
German Account Manager
Yolk Recruitment Pencoed, Mid Glamorgan
German-Speaking Sales Account Manager Location: Pencoed, South Wales (Office-Based) Job Type: Full-Time, Permanent Salary: Competitive Base Salary + Uncapped Performance Incentives About the Role An exciting opportunity has arisen for a driven and commercially focused German-Speaking Sales Account Manager to join a growing business within the industrial manufacturing sector. This role is ideal for an ambitious sales professional who enjoys building relationships, generating new business, and delivering exceptional customer service in a fast-paced environment. You will be responsible for managing and developing customer accounts across German-speaking markets, identifying new opportunities, and driving revenue growth through proactive sales activity. Key Responsibilities Develop new business opportunities within the manufacturing and industrial sectors Build and maintain strong relationships with customers across Germany, Austria, and Switzerland Manage and grow existing customer accounts Respond quickly to customer enquiries and provide competitive quotations Convert enquiries into profitable sales opportunities Negotiate with suppliers to secure the best pricing and availability Manage the sales process from enquiry through to delivery Achieve and exceed individual sales targets Work closely with internal teams to ensure outstanding customer service About You Fluent in German and English, both written and spoken Proven experience in B2B sales, account management, or business development Strong commercial awareness and negotiation skills Highly motivated, target-driven, and proactive Excellent communication and relationship-building abilities Able to work effectively in a fast-paced sales environment Desirable Experience Experience selling industrial automation spare parts or related products Experience working with manufacturing, engineering, or industrial customers What's on Offer Competitive salary Uncapped performance-based incentives Company pension scheme Private medical insurance Life insurance Gym membership Sick pay Free on-site parking Casual dress environment Genuine career progression opportunities within a growing business Requirements Minimum 2 years' B2B sales experience Right to work in the United Kingdom Ability to travel daily to Pencoed, South Wales Apply Now If you're a motivated sales professional with German language skills and a passion for building customer relationships, we'd love to hear from you.
Jun 11, 2026
Full time
German-Speaking Sales Account Manager Location: Pencoed, South Wales (Office-Based) Job Type: Full-Time, Permanent Salary: Competitive Base Salary + Uncapped Performance Incentives About the Role An exciting opportunity has arisen for a driven and commercially focused German-Speaking Sales Account Manager to join a growing business within the industrial manufacturing sector. This role is ideal for an ambitious sales professional who enjoys building relationships, generating new business, and delivering exceptional customer service in a fast-paced environment. You will be responsible for managing and developing customer accounts across German-speaking markets, identifying new opportunities, and driving revenue growth through proactive sales activity. Key Responsibilities Develop new business opportunities within the manufacturing and industrial sectors Build and maintain strong relationships with customers across Germany, Austria, and Switzerland Manage and grow existing customer accounts Respond quickly to customer enquiries and provide competitive quotations Convert enquiries into profitable sales opportunities Negotiate with suppliers to secure the best pricing and availability Manage the sales process from enquiry through to delivery Achieve and exceed individual sales targets Work closely with internal teams to ensure outstanding customer service About You Fluent in German and English, both written and spoken Proven experience in B2B sales, account management, or business development Strong commercial awareness and negotiation skills Highly motivated, target-driven, and proactive Excellent communication and relationship-building abilities Able to work effectively in a fast-paced sales environment Desirable Experience Experience selling industrial automation spare parts or related products Experience working with manufacturing, engineering, or industrial customers What's on Offer Competitive salary Uncapped performance-based incentives Company pension scheme Private medical insurance Life insurance Gym membership Sick pay Free on-site parking Casual dress environment Genuine career progression opportunities within a growing business Requirements Minimum 2 years' B2B sales experience Right to work in the United Kingdom Ability to travel daily to Pencoed, South Wales Apply Now If you're a motivated sales professional with German language skills and a passion for building customer relationships, we'd love to hear from you.
Oyster Consultants
German Customer Service Advisor
Oyster Consultants Edinburgh, Midlothian
German Speaking Customer Service Advisor Edinburgh - Office Based £26,800 Monday-Friday, 8:00am-4:30pm Fluent in German and ready for your next opportunity? Join a dynamic and friendly team in Edinburgh as a German Speaking Customer Service Advisor . This is an exciting opportunity to build your career in a fast-paced, travel-focused environment where your language skills truly make an impact. What you'll get 33 days annual leave Monthly performance-based bonus Free on-site gym Health cash plan Employee wellbeing & assistance programme Enhanced sick pay Life & health insurance Enhanced family policies (maternity, paternity, adoption) Ongoing training and development Regular team events Refer-a-friend bonus scheme Your role As a German Speaking Customer Service Advisor , you'll support customers with travel-related queries and deliver a seamless experience across multiple channels. You will: Respond to enquiries via phone, email, and live chat Provide clear, efficient, and empathetic solutions Build strong relationships with customers Stay up to date with promotions and company updates Work closely with your team to maintain excellent service standards What you'll need Fluent German and English Previous experience in customer service Strong communication and problem-solving skills Comfortable using Microsoft Office Ability to stay calm under pressure A proactive, positive attitude and desire to succeed Why join? You'll be part of a supportive company that values your development, rewards performance, and offers genuine career progression opportunities.
Jun 11, 2026
Full time
German Speaking Customer Service Advisor Edinburgh - Office Based £26,800 Monday-Friday, 8:00am-4:30pm Fluent in German and ready for your next opportunity? Join a dynamic and friendly team in Edinburgh as a German Speaking Customer Service Advisor . This is an exciting opportunity to build your career in a fast-paced, travel-focused environment where your language skills truly make an impact. What you'll get 33 days annual leave Monthly performance-based bonus Free on-site gym Health cash plan Employee wellbeing & assistance programme Enhanced sick pay Life & health insurance Enhanced family policies (maternity, paternity, adoption) Ongoing training and development Regular team events Refer-a-friend bonus scheme Your role As a German Speaking Customer Service Advisor , you'll support customers with travel-related queries and deliver a seamless experience across multiple channels. You will: Respond to enquiries via phone, email, and live chat Provide clear, efficient, and empathetic solutions Build strong relationships with customers Stay up to date with promotions and company updates Work closely with your team to maintain excellent service standards What you'll need Fluent German and English Previous experience in customer service Strong communication and problem-solving skills Comfortable using Microsoft Office Ability to stay calm under pressure A proactive, positive attitude and desire to succeed Why join? You'll be part of a supportive company that values your development, rewards performance, and offers genuine career progression opportunities.
French Selection
Export Customer Service Administrator with German
French Selection Hook Norton, Oxfordshire
FRENCH SELECTION (FS) Export Customer Service Administrator (with German) Location: Banbury Office Based Role Salary: up to 30,000 per annum Ref: 8232CS To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8232CS The company: A well-established British manufacturer specialising in the design and production of industrial equipment. Main duties: To provide outstanding export customer service and administrative support The role: - Act as a first point of contact and respond to customer enquiries in a timely manner - Process orders through the system, follow up as necessary and advise customers on production and delivery timeline - Support with export and custom documentation - Liaise with logistics department to coordinate domestic and international freight - Ensure customer information is recorded accurately and update on the system when necessary - Assist with invoicing and general commercial administration The candidate: - Previous customer service and administrative experience - Essential - Fluent in German to business standard - Desirable - Excellent communication and interpersonal skills - Dynamic, confident and motivated candidate - IT literate The salary: up to 30,000 per annum French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Jun 10, 2026
Full time
FRENCH SELECTION (FS) Export Customer Service Administrator (with German) Location: Banbury Office Based Role Salary: up to 30,000 per annum Ref: 8232CS To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8232CS The company: A well-established British manufacturer specialising in the design and production of industrial equipment. Main duties: To provide outstanding export customer service and administrative support The role: - Act as a first point of contact and respond to customer enquiries in a timely manner - Process orders through the system, follow up as necessary and advise customers on production and delivery timeline - Support with export and custom documentation - Liaise with logistics department to coordinate domestic and international freight - Ensure customer information is recorded accurately and update on the system when necessary - Assist with invoicing and general commercial administration The candidate: - Previous customer service and administrative experience - Essential - Fluent in German to business standard - Desirable - Excellent communication and interpersonal skills - Dynamic, confident and motivated candidate - IT literate The salary: up to 30,000 per annum French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Michael Page
Customer Service Administrator
Michael Page
As the German speaking Customer Service Administrator, you will process orders for bespoke furniture products whilst resolving B2B customer issues in German over the phone and email. The role is a 9month contract to cover a busy seasonal period and if performance is high, they will look to keep you on. Client Details The client is a high end Scandinavian manufacturer who service retail businesses across Europe. They have a highly supporting Customer Service team with excellent training and a multicultural office set up which services different regions. Description As the German speaking Customer Service Agent, you will: Manage customer enquiries via email and phone, ensuring prompt and professional responses. Process and track customer orders, ensuring accuracy and timely delivery. Maintain accurate records of customer interactions and transactions in the system. Coordinate with internal teams to resolve customer issues and ensure satisfaction. Prepare and distribute customer-related reports and documentation as required. Assist in the development and improvement of customer service processes and workflows. Support the team with general administrative tasks, including filing and data entry. Adhere to company policies and ensure compliance with industry standards. Profile A successful Customer Service Admin should have: Fluent German and English language skills Experience in Customer Service Be able to navigate different systems and solve complex customer issues Ideally have order processing experience Job Offer You will be paid 36,000 with company benefits and scope to become permanent.
Jun 10, 2026
Contractor
As the German speaking Customer Service Administrator, you will process orders for bespoke furniture products whilst resolving B2B customer issues in German over the phone and email. The role is a 9month contract to cover a busy seasonal period and if performance is high, they will look to keep you on. Client Details The client is a high end Scandinavian manufacturer who service retail businesses across Europe. They have a highly supporting Customer Service team with excellent training and a multicultural office set up which services different regions. Description As the German speaking Customer Service Agent, you will: Manage customer enquiries via email and phone, ensuring prompt and professional responses. Process and track customer orders, ensuring accuracy and timely delivery. Maintain accurate records of customer interactions and transactions in the system. Coordinate with internal teams to resolve customer issues and ensure satisfaction. Prepare and distribute customer-related reports and documentation as required. Assist in the development and improvement of customer service processes and workflows. Support the team with general administrative tasks, including filing and data entry. Adhere to company policies and ensure compliance with industry standards. Profile A successful Customer Service Admin should have: Fluent German and English language skills Experience in Customer Service Be able to navigate different systems and solve complex customer issues Ideally have order processing experience Job Offer You will be paid 36,000 with company benefits and scope to become permanent.
French Selection
Bilingual French Client Operations Administrator
French Selection
FRENCH SELECTION (FS) Bilingual French Client Operations Administrator Location: Central London Fully office-based in London Monday to Friday Salary: 38,000 per annum to 42,000 per annum depending on experience Ref: 5527F To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5527F The company: London-based high-end specialist consultancy offering personalised services for international clients Main duties: A dynamic client-facing role combining administrative assistance and operational exposure within a high-end consultancy firm. You will be managing client files and processing documentation, providing exceptional support to clients. The role: - Provide exceptional service and support to a high-end client base - Manage client files and ensure all documentation is accurate, complete, and submitted on time - Advise and update clients on the progress of their cases or requests - Act as a key point of contact for client enquiries and ongoing communication - Maintain accurate records and update internal systems and databases - Coordinate administrative processes and monitor deadlines across multiple cases - Work closely with colleagues and external stakeholders to ensure the smooth delivery of client services. The candidate: - Candidates with previous experience in a private client-facing role within hospitality, luxury retail or a similar high-service environment - Exposure to supporting demanding private clients and high-net-worth individuals while delivering exceptional levels of customer care. - Strong administrative experience, ideally gained in a fast-paced environment with exposure to managing multiple tasks, deadlines, and client requirements simultaneously - Happy to work from a Central London based office Monday to Friday essential (no hybrid or remote-working options available) - High-standard of fluency in French and English (written and spoken) is mandatory - Skilled in Microsoft Office, and IT tools in general - Inquisitive and proactive, with a genuine desire to learn and embrace new challenges The salary: 38,000 per annum to 42,000 per annum depending on experience French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Jun 10, 2026
Full time
FRENCH SELECTION (FS) Bilingual French Client Operations Administrator Location: Central London Fully office-based in London Monday to Friday Salary: 38,000 per annum to 42,000 per annum depending on experience Ref: 5527F To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5527F The company: London-based high-end specialist consultancy offering personalised services for international clients Main duties: A dynamic client-facing role combining administrative assistance and operational exposure within a high-end consultancy firm. You will be managing client files and processing documentation, providing exceptional support to clients. The role: - Provide exceptional service and support to a high-end client base - Manage client files and ensure all documentation is accurate, complete, and submitted on time - Advise and update clients on the progress of their cases or requests - Act as a key point of contact for client enquiries and ongoing communication - Maintain accurate records and update internal systems and databases - Coordinate administrative processes and monitor deadlines across multiple cases - Work closely with colleagues and external stakeholders to ensure the smooth delivery of client services. The candidate: - Candidates with previous experience in a private client-facing role within hospitality, luxury retail or a similar high-service environment - Exposure to supporting demanding private clients and high-net-worth individuals while delivering exceptional levels of customer care. - Strong administrative experience, ideally gained in a fast-paced environment with exposure to managing multiple tasks, deadlines, and client requirements simultaneously - Happy to work from a Central London based office Monday to Friday essential (no hybrid or remote-working options available) - High-standard of fluency in French and English (written and spoken) is mandatory - Skilled in Microsoft Office, and IT tools in general - Inquisitive and proactive, with a genuine desire to learn and embrace new challenges The salary: 38,000 per annum to 42,000 per annum depending on experience French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
French Selection UK
French speaking Customer Service Associate
French Selection UK Dunfermline, Fife
FRENCH SELECTION (FS) French speaking Customer Service Associate Salary: Competitive Location: Rosyth Hybrid working Ref: 8233FC To apply using our preferred format, please visit French Selection website, got to the vacancies page, search job reference: 8233FC The Company: A well-established provider in the scientific field. Main duties: To provide excellent customer service and administrative support. The Role: - To respond to customer enquiries and resolve issues in a timely manner - To follow up on orders and ensure delivery status is updated regularly - To advise customers on product suitability - To complete necessary administration and keep the customer records up to date - To liaise with Servicing department to schedule installation of product and servicing - To monitor customer feedback and provide suitable suggestions for improvement The Candidate: - Fluent in French (written and spoken) - Essential - Previous experience in customer service - Essential - Proactive, confident and dynamic personality - Excellent communication skills and a team player - IT literate The Salary: Competitive French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Jun 10, 2026
Full time
FRENCH SELECTION (FS) French speaking Customer Service Associate Salary: Competitive Location: Rosyth Hybrid working Ref: 8233FC To apply using our preferred format, please visit French Selection website, got to the vacancies page, search job reference: 8233FC The Company: A well-established provider in the scientific field. Main duties: To provide excellent customer service and administrative support. The Role: - To respond to customer enquiries and resolve issues in a timely manner - To follow up on orders and ensure delivery status is updated regularly - To advise customers on product suitability - To complete necessary administration and keep the customer records up to date - To liaise with Servicing department to schedule installation of product and servicing - To monitor customer feedback and provide suitable suggestions for improvement The Candidate: - Fluent in French (written and spoken) - Essential - Previous experience in customer service - Essential - Proactive, confident and dynamic personality - Excellent communication skills and a team player - IT literate The Salary: Competitive French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Rocaba Group
German Speaking Inbound Sales Advisor
Rocaba Group East Barnet, Hertfordshire
Do you enjoy talking to people and get energised working in a fast-paced environment? Do you enjoy working to targets and goals? Do you want to work in a culture that is fun, friendly and shows that we are passionate about what we do? We are a fast-growing e-commerce packaging company based in Barnet, North London, and we are looking for a German-speaking Inbound Sales Advisor to come and join our team! If you are commercially minded, confident and a tenacious professional who has the ability to communicate effectively and build strong client relationships, then this could also be the role for you! We are the UK's leader in paper bags, cartons and other packaging products. The company has numerous marketing-leading brands across Europe with a team of 50 people across 4 locations, including London, Hertford, Berlin, and Newmarket - half of which are based at this location. We're looking for a commercially minded New Business Sales Executive to sit within the Sales team. You will sit in the middle of a fairly short "production-to-delivery" cycle, which will require you to book new business with brands and/or their agencies and then work with your internal operations team and their external suppliers to bring the products to life. Goal posts can move occasionally, so you will need to be versatile and resourceful to ensure your clients' timelines are being met whilst doing good quality business. We are looking for candidates with strong communication, organisational, numerical skills and active learners so that we can focus your initial training around our packaging products, service, and the marketplace. Every employee at Rocaba Group is unique and valued. We take pride in delivering excellence consistently, and with our rapid growth and success, we are always looking to add the best talent to our teams. We are looking for candidates who have a strong work ethic, a desire to learn and can build strong relationships with their colleagues. In return, we offer a wide range of benefits for all of our staff, including the opportunity to learn and develop a range of skills, a supportive working environment, and a strong culture. We also have a competitive holiday allowance, as well as many of the basics, including optional private healthcare, pension contributions and free eye-testing. Role Specifics Speaking to clients to fully understand and gather their needs before preparing and presenting suitable packaging solutions. Providing a range of quotations and talking customers through their product options. Creating a rapport with customers and aiming to ensure 100% customer satisfaction. Sending samples and supporting information to customers to help with the sale. Maintaining relationships with existing customers and regularly calling them to find new enquiries. Ensuring all walk-in customers are welcomed and managed accurately and efficiently. Ensuring all customer information is correctly logged within the CRM system. Managing customer issues and disputes on jobs. Achieving the team's target on a monthly basis, as set out by the Line Manager. Contributing to overall team spirit and helping create a positive working environment for all members of staff. Knowledge & Experience Understanding of what excellent customer service entails. Experience in working in a previous sales role (not essential, but desirable). Solid telephone manner and solid verbal and written communication. Strong organisational skills and ability to manage time effectively and prioritise work. Ability to find practical solutions to problems and think outside the box. Naturally pays attention to detail without any loss of accuracy. Able to work towards targets. Must have a bubbly, friendly and positive demeanour. Be resilient, energetic, enthusiastic, have a 'can-do' attitude and dynamism. Other Benefits Career development opportunities On-site parking Casual dress Subsidised private health care Vibrant and dynamic working environment How to Apply: Please attach an up-to-date copy of your CV to the link provided, and we will be in contact.
Oct 07, 2025
Full time
Do you enjoy talking to people and get energised working in a fast-paced environment? Do you enjoy working to targets and goals? Do you want to work in a culture that is fun, friendly and shows that we are passionate about what we do? We are a fast-growing e-commerce packaging company based in Barnet, North London, and we are looking for a German-speaking Inbound Sales Advisor to come and join our team! If you are commercially minded, confident and a tenacious professional who has the ability to communicate effectively and build strong client relationships, then this could also be the role for you! We are the UK's leader in paper bags, cartons and other packaging products. The company has numerous marketing-leading brands across Europe with a team of 50 people across 4 locations, including London, Hertford, Berlin, and Newmarket - half of which are based at this location. We're looking for a commercially minded New Business Sales Executive to sit within the Sales team. You will sit in the middle of a fairly short "production-to-delivery" cycle, which will require you to book new business with brands and/or their agencies and then work with your internal operations team and their external suppliers to bring the products to life. Goal posts can move occasionally, so you will need to be versatile and resourceful to ensure your clients' timelines are being met whilst doing good quality business. We are looking for candidates with strong communication, organisational, numerical skills and active learners so that we can focus your initial training around our packaging products, service, and the marketplace. Every employee at Rocaba Group is unique and valued. We take pride in delivering excellence consistently, and with our rapid growth and success, we are always looking to add the best talent to our teams. We are looking for candidates who have a strong work ethic, a desire to learn and can build strong relationships with their colleagues. In return, we offer a wide range of benefits for all of our staff, including the opportunity to learn and develop a range of skills, a supportive working environment, and a strong culture. We also have a competitive holiday allowance, as well as many of the basics, including optional private healthcare, pension contributions and free eye-testing. Role Specifics Speaking to clients to fully understand and gather their needs before preparing and presenting suitable packaging solutions. Providing a range of quotations and talking customers through their product options. Creating a rapport with customers and aiming to ensure 100% customer satisfaction. Sending samples and supporting information to customers to help with the sale. Maintaining relationships with existing customers and regularly calling them to find new enquiries. Ensuring all walk-in customers are welcomed and managed accurately and efficiently. Ensuring all customer information is correctly logged within the CRM system. Managing customer issues and disputes on jobs. Achieving the team's target on a monthly basis, as set out by the Line Manager. Contributing to overall team spirit and helping create a positive working environment for all members of staff. Knowledge & Experience Understanding of what excellent customer service entails. Experience in working in a previous sales role (not essential, but desirable). Solid telephone manner and solid verbal and written communication. Strong organisational skills and ability to manage time effectively and prioritise work. Ability to find practical solutions to problems and think outside the box. Naturally pays attention to detail without any loss of accuracy. Able to work towards targets. Must have a bubbly, friendly and positive demeanour. Be resilient, energetic, enthusiastic, have a 'can-do' attitude and dynamism. Other Benefits Career development opportunities On-site parking Casual dress Subsidised private health care Vibrant and dynamic working environment How to Apply: Please attach an up-to-date copy of your CV to the link provided, and we will be in contact.
Solopress
Designer & Digital Asset Co-ordinator
Solopress
Designer & Digital Asset Co-ordinator Southend on Sea. The Designer & Digital Asset Coordinator is responsible for generating, managing and maintaining product imagery across our e-commerce platforms. This role ensures that product imagery and digital assets are accurate, high-quality, and consistently presented to optimise the online shopping experience. The role also includes some artworking and design for our German-speaking clients. The role is office-based in the UK, but you will be predominantly working with our product team in Germany, with some travel required. Working Hours Monday to Friday, 8:00 am until 4:00 pm (40 hours per week) Responsibilities Create, edit, retouch, and optimise product images for our webshops Work with the product team to ensure product imagery is correct and up to date Organise and manage digital assets, ensuring files are stored and tagged correctly for easy retrieval Collaborate with marketing and product teams to ensure timely and accurate product imagery is delivered for launches Conduct regular audits of the online product imagery to identify and resolve content gaps or errors Ensure all assets adhere to brand guidelines and style standards Producing print-ready design jobs for our German-speaking customers Role Requirements Proficiency (Design/photo retouching/scripts) in Adobe Photoshop or similar photo editing tools Full Adobe suite knowledge preferred Experience working with CMS or PIM systems Strong organisational skills and attention to detail Design, image composition and layout skills required Ability to manage multiple projects and deadlines Fluent in German Interest in technology, automation and process improvement is an advantage At least 3 years relevant experience desired What can you expect in return? Workplace pension Access to discounts at hundreds of high-street retailers 24/7 GP services Cycle to work scheme Staff incentives Company Solopress is an online print company based in Essex, serving UK businesses and print resellers since 1999. We held the title of PrintWeek s Company of the Year in 2024, the most prestigious award in our industry. We are proud of the positive workplace culture we have built at Solopress, through policies and practices that ensure everyone can contribute to our shared success. Throughout procurement and production, the company champions sustainable working practices, responsibly sourced materials and recyclable products. With super-fast turnaround times, excellent print quality and exceptional customer service, Solopress is the UK s most trusted printer, with over 35,000 Trustpilot reviews. What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.
Oct 03, 2025
Full time
Designer & Digital Asset Co-ordinator Southend on Sea. The Designer & Digital Asset Coordinator is responsible for generating, managing and maintaining product imagery across our e-commerce platforms. This role ensures that product imagery and digital assets are accurate, high-quality, and consistently presented to optimise the online shopping experience. The role also includes some artworking and design for our German-speaking clients. The role is office-based in the UK, but you will be predominantly working with our product team in Germany, with some travel required. Working Hours Monday to Friday, 8:00 am until 4:00 pm (40 hours per week) Responsibilities Create, edit, retouch, and optimise product images for our webshops Work with the product team to ensure product imagery is correct and up to date Organise and manage digital assets, ensuring files are stored and tagged correctly for easy retrieval Collaborate with marketing and product teams to ensure timely and accurate product imagery is delivered for launches Conduct regular audits of the online product imagery to identify and resolve content gaps or errors Ensure all assets adhere to brand guidelines and style standards Producing print-ready design jobs for our German-speaking customers Role Requirements Proficiency (Design/photo retouching/scripts) in Adobe Photoshop or similar photo editing tools Full Adobe suite knowledge preferred Experience working with CMS or PIM systems Strong organisational skills and attention to detail Design, image composition and layout skills required Ability to manage multiple projects and deadlines Fluent in German Interest in technology, automation and process improvement is an advantage At least 3 years relevant experience desired What can you expect in return? Workplace pension Access to discounts at hundreds of high-street retailers 24/7 GP services Cycle to work scheme Staff incentives Company Solopress is an online print company based in Essex, serving UK businesses and print resellers since 1999. We held the title of PrintWeek s Company of the Year in 2024, the most prestigious award in our industry. We are proud of the positive workplace culture we have built at Solopress, through policies and practices that ensure everyone can contribute to our shared success. Throughout procurement and production, the company champions sustainable working practices, responsibly sourced materials and recyclable products. With super-fast turnaround times, excellent print quality and exceptional customer service, Solopress is the UK s most trusted printer, with over 35,000 Trustpilot reviews. What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.

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