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quality and service coordinator
Stannah Management Services
HR Coordinator
Stannah Management Services Tidworth, Hampshire
Job Description HR Coordinator Jobs in Andover at Stannah - Join Our Team! Stannah have an exciting opportunity for an HR Coordinator to join the HR Operations team based in Andover. This role will involve delivering efficient HR administration and first-line support across the Stannah Group, helping to ensure the smooth running of HR operations and excellent service delivery aligned to the HR strategy and Stannah Blueprint. As the HR Coordinator , you will work 37 hours . This role is a fixed-term contract for 12 months. This is a great opportunity for an organised and proactive HR professional who enjoys working in a fast-paced environment and wants to further develop their HR career within a supportive team. To be successful as the HR Coordinator , previous HR experience is essential . HR Coordinator Responsibilities: Deliver accurate, timely employment contracts, changes, and employee lifecycle administration that ensure a fair and positive experience Create a welcoming, values-led onboarding journey and support smooth, respectful leaver processes Provide first-line HR support, offering helpful, people-focused guidance and escalating where needed Ensure payroll accuracy and employee records by collating critical data, including unpaid absences, changes and leavers Collaborate with HR Coordinators, Payroll, and stakeholders to provide a fast, efficient, high-quality HR admin service. Please see the full job description here: HR Coordinator JD Qualifications HR Coordinator Requirements: Essential experience in an HR administrative or coordination role Strong organisational skills with the ability to prioritise workloads and meet deadlines Confident IT user with experience of Microsoft Office and HR systems Excellent communication skills, high attention to detail, and a professional, confidential approach If you have previous experience working as an HR Coordinator , HR Administrator , or similar role and are looking for an HR Coordinator job in Andover , please click the "apply now" button or contact us for further information. Additional Information Benefits Include: Market Aligned Salary, paid on a monthly basis Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits 25 days holiday, plus bank holidays Holiday scheme to buy extra days' annual leave Pension Scheme. Matched contribution/salary sacrifice SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more Life Assurance Scheme Long Service award scheme, with holiday benefit Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more Employee Assistance Programme. A workplace initiative to support and enhance well-being Enhanced maternity and paternity provision Free parking Company Funded LinkedIn Learning Account Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available. PandoLogic.
Apr 28, 2026
Full time
Job Description HR Coordinator Jobs in Andover at Stannah - Join Our Team! Stannah have an exciting opportunity for an HR Coordinator to join the HR Operations team based in Andover. This role will involve delivering efficient HR administration and first-line support across the Stannah Group, helping to ensure the smooth running of HR operations and excellent service delivery aligned to the HR strategy and Stannah Blueprint. As the HR Coordinator , you will work 37 hours . This role is a fixed-term contract for 12 months. This is a great opportunity for an organised and proactive HR professional who enjoys working in a fast-paced environment and wants to further develop their HR career within a supportive team. To be successful as the HR Coordinator , previous HR experience is essential . HR Coordinator Responsibilities: Deliver accurate, timely employment contracts, changes, and employee lifecycle administration that ensure a fair and positive experience Create a welcoming, values-led onboarding journey and support smooth, respectful leaver processes Provide first-line HR support, offering helpful, people-focused guidance and escalating where needed Ensure payroll accuracy and employee records by collating critical data, including unpaid absences, changes and leavers Collaborate with HR Coordinators, Payroll, and stakeholders to provide a fast, efficient, high-quality HR admin service. Please see the full job description here: HR Coordinator JD Qualifications HR Coordinator Requirements: Essential experience in an HR administrative or coordination role Strong organisational skills with the ability to prioritise workloads and meet deadlines Confident IT user with experience of Microsoft Office and HR systems Excellent communication skills, high attention to detail, and a professional, confidential approach If you have previous experience working as an HR Coordinator , HR Administrator , or similar role and are looking for an HR Coordinator job in Andover , please click the "apply now" button or contact us for further information. Additional Information Benefits Include: Market Aligned Salary, paid on a monthly basis Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits 25 days holiday, plus bank holidays Holiday scheme to buy extra days' annual leave Pension Scheme. Matched contribution/salary sacrifice SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more Life Assurance Scheme Long Service award scheme, with holiday benefit Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more Employee Assistance Programme. A workplace initiative to support and enhance well-being Enhanced maternity and paternity provision Free parking Company Funded LinkedIn Learning Account Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available. PandoLogic.
Travel Trade Recruitment Limited
Operations Coordinator
Travel Trade Recruitment Limited Cheltenham, Gloucestershire
Established luxury travel company, who set the standard for luxury adventurous holidays are expanding their team in Cheltenham (hybrid working available) are seeking an Operations Executive, with fantastic organisational skills, to join their Tours Team. There is a competitive salary, extensive benefits and realistic career progression opportunities! As an Operations Coordinator (or Consultant) you will be responsible for the successful operating of our luxury Tailor-Made travel itineraries, accurately booking all ground arrangements for multiple departures of European tours. You will be working with the internal sales team and suppliers to ensure the smooth operation of the tour JOB DESCRIPTION: Operations Accurately book all services required for the successful operation of the tour within the budget set To liaise with agents directly on any changes or operational requirements To accurately cost any additional requests or changes Prepare detailed documentation for tours To log and share feedback from each tour, to ensure that improvements are made promptly Successfully deliver the guests' tour so it runs perfectly and exceeds their high expectations Operate the targeted volume of tours (by sales value) within a given year Financial Taking full responsibility of a tour's cost control and margins Ensuring necessary payments are made and received at the appropriate time Preparing accurate client payment and agent commission statements To assist the Finance Department with invoice queries as they arise. To manage tour costs in order that budgeted margins are achieved To enter financial data onto reservations system in a timely and accurate manner Quality Control / Customer Service To have the highest standards of quality at the forefront of mind To proactively highlight potential Customer Service problems and take steps to make improvements To investigate and provide information to enable a response to customer service issues. EXPERIENCE REQURED: A confident, positive attitude Strong spoken and written communication skills. A second European language is advantageous Good level of geographical and general knowledge of Europe is advantageous Up-to-date knowledge of Outlook, Word, Teams and Excel Numeracy and good, basic mathematical understanding A real passion for travel Ability to multi-task and work under pressure extensive Attention to detail A willingness to develop relationships with key suppliers Good and effective time management THE PACKAGE Competitive salary plus commission & bonus plan Company pension plan from start of employment, with employer contributions increasing after 5 and 10 years of service 25 days annual leave - in addition to bank holidays, plus the ability to buy an additional 5 days or sell 5 days Discounted trips (includes friends and family) Discounted Gym Membership Private Healthcare Life Assurance Hybrid working Enhanced Paid Parental Leave Employee Assistance Program - includes access to wellbeing resources and counselling Recruitment Referral Bonus Cycle to work scheme Season Ticket Loans Regular Social Events INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on (phone number removed) or (url removed) Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! Unfortunately if you are unsuccessful, due to our volume of applications, we are unable to reply to everyone individually.
Apr 28, 2026
Full time
Established luxury travel company, who set the standard for luxury adventurous holidays are expanding their team in Cheltenham (hybrid working available) are seeking an Operations Executive, with fantastic organisational skills, to join their Tours Team. There is a competitive salary, extensive benefits and realistic career progression opportunities! As an Operations Coordinator (or Consultant) you will be responsible for the successful operating of our luxury Tailor-Made travel itineraries, accurately booking all ground arrangements for multiple departures of European tours. You will be working with the internal sales team and suppliers to ensure the smooth operation of the tour JOB DESCRIPTION: Operations Accurately book all services required for the successful operation of the tour within the budget set To liaise with agents directly on any changes or operational requirements To accurately cost any additional requests or changes Prepare detailed documentation for tours To log and share feedback from each tour, to ensure that improvements are made promptly Successfully deliver the guests' tour so it runs perfectly and exceeds their high expectations Operate the targeted volume of tours (by sales value) within a given year Financial Taking full responsibility of a tour's cost control and margins Ensuring necessary payments are made and received at the appropriate time Preparing accurate client payment and agent commission statements To assist the Finance Department with invoice queries as they arise. To manage tour costs in order that budgeted margins are achieved To enter financial data onto reservations system in a timely and accurate manner Quality Control / Customer Service To have the highest standards of quality at the forefront of mind To proactively highlight potential Customer Service problems and take steps to make improvements To investigate and provide information to enable a response to customer service issues. EXPERIENCE REQURED: A confident, positive attitude Strong spoken and written communication skills. A second European language is advantageous Good level of geographical and general knowledge of Europe is advantageous Up-to-date knowledge of Outlook, Word, Teams and Excel Numeracy and good, basic mathematical understanding A real passion for travel Ability to multi-task and work under pressure extensive Attention to detail A willingness to develop relationships with key suppliers Good and effective time management THE PACKAGE Competitive salary plus commission & bonus plan Company pension plan from start of employment, with employer contributions increasing after 5 and 10 years of service 25 days annual leave - in addition to bank holidays, plus the ability to buy an additional 5 days or sell 5 days Discounted trips (includes friends and family) Discounted Gym Membership Private Healthcare Life Assurance Hybrid working Enhanced Paid Parental Leave Employee Assistance Program - includes access to wellbeing resources and counselling Recruitment Referral Bonus Cycle to work scheme Season Ticket Loans Regular Social Events INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on (phone number removed) or (url removed) Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! Unfortunately if you are unsuccessful, due to our volume of applications, we are unable to reply to everyone individually.
Office Owls
Engineering Coordinator
Office Owls City, Edinburgh
Company Overview Facilities Services Provider Established in 1994, this leading UK facilities services provider specialises in Mechanical and Electrical (M&E) maintenance across commercial, retail, and industrial sectors. The business also delivers specialist services in water hygiene and managed services, operating 24/7, 365 days a year. With over 30 years of industry expertise and a workforce of more than 400 employees, the company operates nationwide from its headquarters in Scotland, supported by strategically located offices across the UK. Now part of a larger group, the business continues to set the standard in facilities maintenance through innovation, real-time technology, and an unwavering commitment to excellence. The company values diversity and inclusion, actively promoting equality and a workplace free from discrimination. Essential Duties & Responsibilities To read and review the specialist subcontractor reports/paperwork/certification applicable to their contract and discuss ongoing issues with specialist contractors ensuring works are complete and any outstanding or remedial works arising are communicated to the client and the Commercial Team for quotation. Assist with accurate reporting on compliance, SLAs, KPIs in-line in accordance with the contract terms and conditions. Ensuring our client s Permits system associated with all our works/our contractors works are accurate & up to date. Attendance at Weekly/Monthly Client & Contractor Meetings and record and minute all formal meetings between F&M contractor and the client. Manage, co-ordinate & assist with client seasonal activities/events which require clients involvement with a flexible work pattern required at times. Managing the engineers shift rotation programme to ensure the site adequate cover. Reviewing the engineers timesheets to make sure they are correct and complaint. Engage with clients internal departments to ensure the expected service levels are being delivered. Populating & providing client with all quotations & subsequently raising any orders once approved by the senior contracts manager. Skills & Qualifications Required Previous management experience of engineering teams, service partners & personnel. Experience in the FM industry. To be highly flexible in accordance with the challenging demands of a World-Class Retail & Leisure destination. Salary is circa £36,000 plus benefits 25 days holiday plus bank holidays
Apr 28, 2026
Full time
Company Overview Facilities Services Provider Established in 1994, this leading UK facilities services provider specialises in Mechanical and Electrical (M&E) maintenance across commercial, retail, and industrial sectors. The business also delivers specialist services in water hygiene and managed services, operating 24/7, 365 days a year. With over 30 years of industry expertise and a workforce of more than 400 employees, the company operates nationwide from its headquarters in Scotland, supported by strategically located offices across the UK. Now part of a larger group, the business continues to set the standard in facilities maintenance through innovation, real-time technology, and an unwavering commitment to excellence. The company values diversity and inclusion, actively promoting equality and a workplace free from discrimination. Essential Duties & Responsibilities To read and review the specialist subcontractor reports/paperwork/certification applicable to their contract and discuss ongoing issues with specialist contractors ensuring works are complete and any outstanding or remedial works arising are communicated to the client and the Commercial Team for quotation. Assist with accurate reporting on compliance, SLAs, KPIs in-line in accordance with the contract terms and conditions. Ensuring our client s Permits system associated with all our works/our contractors works are accurate & up to date. Attendance at Weekly/Monthly Client & Contractor Meetings and record and minute all formal meetings between F&M contractor and the client. Manage, co-ordinate & assist with client seasonal activities/events which require clients involvement with a flexible work pattern required at times. Managing the engineers shift rotation programme to ensure the site adequate cover. Reviewing the engineers timesheets to make sure they are correct and complaint. Engage with clients internal departments to ensure the expected service levels are being delivered. Populating & providing client with all quotations & subsequently raising any orders once approved by the senior contracts manager. Skills & Qualifications Required Previous management experience of engineering teams, service partners & personnel. Experience in the FM industry. To be highly flexible in accordance with the challenging demands of a World-Class Retail & Leisure destination. Salary is circa £36,000 plus benefits 25 days holiday plus bank holidays
Marketing Coordinator (Belfast/Hybrid)
Honeycomb Jobs Ltd City, Belfast
Honeycomb is delighted to be working exclusively with our client to recruit a Marketing Coordinator on a permanent basis. This is a varied role which will allow the successful individual to thrive and make the position their own. You will be working for a leading professional services business, based in Belfast. The role of Marketing Coordinator is a varied commercially focused position; aiming to elevate the businesses social media presence and ensure communication channels are managed effectively and within brand guidelines. There will be an element of digital, social and print marketing within this position, therefore someone with exposure to various marketing channels would be ideal. Key responsibilities include: Managing social media channels, ensuring appropriate content shared and increasing audience engagement Coordinating press releases and ensuring correct tone of voice is used throughout all business communications Creating content for print materials Creating and executing marketing plan for Belfast site Attending relevant events to promote the business and monitor ROI Building strong relationships with external agencies/stakeholders Maximising SEO and website traffic Event coordination and management when required Business development The right person for this role will be an experienced Marketer with a demonstrable track record of delivering business growth via marketing campaigns/initiatives. Experience gained from within a service environment is essential. The package for this role is competitive and can be discussed upon interview. Salary is £40,000. To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Erin Butler on the details provided. If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all.
Apr 28, 2026
Full time
Honeycomb is delighted to be working exclusively with our client to recruit a Marketing Coordinator on a permanent basis. This is a varied role which will allow the successful individual to thrive and make the position their own. You will be working for a leading professional services business, based in Belfast. The role of Marketing Coordinator is a varied commercially focused position; aiming to elevate the businesses social media presence and ensure communication channels are managed effectively and within brand guidelines. There will be an element of digital, social and print marketing within this position, therefore someone with exposure to various marketing channels would be ideal. Key responsibilities include: Managing social media channels, ensuring appropriate content shared and increasing audience engagement Coordinating press releases and ensuring correct tone of voice is used throughout all business communications Creating content for print materials Creating and executing marketing plan for Belfast site Attending relevant events to promote the business and monitor ROI Building strong relationships with external agencies/stakeholders Maximising SEO and website traffic Event coordination and management when required Business development The right person for this role will be an experienced Marketer with a demonstrable track record of delivering business growth via marketing campaigns/initiatives. Experience gained from within a service environment is essential. The package for this role is competitive and can be discussed upon interview. Salary is £40,000. To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Erin Butler on the details provided. If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all.
Build On Belief
Volunteer Coordinator
Build On Belief
We are pleased to invite applications for the following opportunity: Volunteer Coordinator Hours: 37.5 hours per week Salary: £38,000 per annum A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues, Build on Belief is looking for a Volunteer Coordinator to work with our team across our London services. We are particularly interested in recruiting someone who has lived experience of a substance use disorder, either direct or associative. PLEASE NOTE: This role includes weekend working. Closing date: Sunday, 10th May 2026 JOB DESCRIPTION: Volunteer Coordinator TITLE: Volunteer Coordinator SALARY: £38,000 per annum HOURS: 37.5 hours per week BASED AT: BoB Head Office (69 Warwick Road, Earls Court, London, SW5 9HB). The role will involve regular visits to our London services both during the week and at the weekend. There is the option for one day of hybrid working per week. REPORTS TO: Head of Services JOB PURPOSE: To cultivate, sustain and manage a volunteer pipeline to help with the effective delivery of our face-to-face services in London; enhance the development and wellbeing of our volunteer team(s), and support the volunteers in the facilitation of activities for our beneficiaries, supporting those who wish to do so to become ready for potential employment within the charity. KEY RESPONSIBILITIES AND ACCOUNTABILITIES: 1. Volunteer management & development Support service managers to recruit, induct and train a cohort of volunteers from the local treatment and recovery community, as well as other local community members, ensuring they are trained and supported to undertake their roles safely and with confidence. Develop a range of volunteering pathways, with a focus on supporting those who identify as being in recovery as well as those still in structured treatment, creating opportunities that enhance social connectivity, build personal and professional skills, and provide meaningful activity. Work with service managers to ensure volunteers receive regular and appropriate supervision, and their wellbeing is monitored and supported. Work with service managers to ensure individuals are encouraged and supported to deliver a range of creative and socially based activities within our services, based upon their interests and life skills. Work with service managers to ensure volunteer inductions are conducted according to the policies of the charity and that accurate records of their volunteering are kept on our case management system. Deliver the five core training workshops in person at the services to the volunteer team(s) and work with the CEO to ensure the training is relevant, accurate and up to date. Support and encourage those volunteers who wish to do so to progress through the volunteer programme, attend the relevant training, and undertake the role of team leader, with a focus on potential employment within the charity and elsewhere. Work with the Senior Leadership Team to develop and enhance the volunteer offer across all of our London services. Support individuals with interview preparation and CV writing, with a focus on both job opportunities within the charity, peer support roles within the wider treatment systems, and other relevant opportunities as they arise. 2. Programme delivery & coordination Collaborate with local community organisations and partners to establish and deliver a programme of cultural, physical, and wellbeing activities that support social connection, encourage participation in safe social networks and help to improve mental and physical health. Plan, coordinate and evaluate activities with the wider staff team to ensure high-quality, trauma-informed opportunities for volunteers that support sustained recovery where appropriate. Work closely with local service managers to ensure referrals to other service providers where necessary to support the wellbeing of volunteers. Work with service managers to identify opportunities in the wider community that would support the development, wellbeing and social integration of volunteers where appropriate. Work with the senior leadership team to regularly review and revise the development of the volunteer programme to ensure its effective delivery. Work with the senior leadership team to ensure the programme delivers measurable outcomes that improve the life chances of the individuals accessing the programme. 3. Outreach & community inclusion Coordinate outreach sessions in the community with service managers and the volunteer team to increase the visibility of our services and develop wider partnership working and stakeholder management where appropriate. Identify external training sources that may be of benefit to the members of the volunteer team, and support individuals to access such training where appropriate. Work with our stakeholders and local drug and alcohol treatment providers to ensure that volunteering opportunities within the charity are available to anyone who wishes to apply, and individuals are supported to do so. Work with our stakeholders and local drug and alcohol treatment providers to ensure our volunteers are supported to access peer mentoring and volunteer opportunities within the wider treatment system where appropriate and required. Work with local volunteer centres and relevant local organisations, such as universities, to ensure volunteering opportunities within Build on Belief are advertised and available to any members of the wider community to wish to undertake them. 4. Project & financial administration Manage project goals and expenditure in line with set budgets, working with colleagues to ensure accurate monitoring, and reporting. Support service managers and support workers to ensure volunteer records are up to date and in line with policy and procedures. Ensure volunteering data is accurately recorded on our case management system and work with members of the senior leadership team to ensure relevant data is available for our partners, the Board of Trustees and other stakeholders when required. Work with service managers to ensure data is collected from our volunteer teams and service users for impact evaluations and case studies as required. 5. General Organize annual volunteer events as agreed with the Senior Leadership Team. To work with the Operations and Training Managers, Innovation and Development Manager and the Head of Services supporting the development of the weekend services and the management of volunteers. To contribute content for social media channels, the organisation s website, and newsletter. To abide by all the policies and procedures of Build on Belief as given to you at the start of your contract with the organisation. To work with the Build on Belief staff team and the service providers where appropriate, to create a series of borough-wide volunteer pools to develop and improve the delivery of recovery orientated services in those locations. NOTE WELL: This job specification covers the basic aspects of the post only and is subject to change upon the instruction of the Chief Executive Officer and if necessary, the Board of Trustees. This post is subject to a Disclosure & Barring Service check at an enhanced level and the right to work in the UK. PERSON SPECIFICATION CRITERIA The successful candidate will be able to demonstrate the following (E - Essential, D - Desirable): Experience of working or volunteering with service users and/or volunteers in either drug and alcohol services, the wider recovery field, associated areas such as homelessness or mental health and supporting those with complex needs (E) Experience of recruiting, supporting, or managing volunteers in a charity or community setting (E) Experience of planning, coordinating and delivering group activities or community events (E) Knowledge of barriers faced by people struggling with substance use and social isolation (E) Ability to build supportive relationships with volunteers and service users, particularly those with lived experience (E) Understanding of safeguarding, confidentiality and trauma-informed practice (E) Experience of partnership working with statutory or voluntary organisations (D) Experience of managing budgets or project resources, including monitoring expenditure and tracking outcomes (D) Experience of delivering presentations or training (D) Experience of working collaboratively within a wider staff team. (E) Knowledge and Skills Proven people skills (i.e.: motivate, engage, supervise a team of volunteers and service users to deliver on the key aspects of the role.) Knowledge of the range of services and activities available and necessary to improve the quality of life for people who have substance use issues, and practical ways to develop recovery capital. Demonstrable skills and ability to establish and maintain effective working relationships with a range of partners within both the statutory and voluntary sectors. Excellent verbal and written communication skills, with a focus on record keeping, monitoring, case supervision, and report writing. Good IT skills, including proficiency in Microsoft Office and internal systems click apply for full job details
Apr 27, 2026
Full time
We are pleased to invite applications for the following opportunity: Volunteer Coordinator Hours: 37.5 hours per week Salary: £38,000 per annum A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues, Build on Belief is looking for a Volunteer Coordinator to work with our team across our London services. We are particularly interested in recruiting someone who has lived experience of a substance use disorder, either direct or associative. PLEASE NOTE: This role includes weekend working. Closing date: Sunday, 10th May 2026 JOB DESCRIPTION: Volunteer Coordinator TITLE: Volunteer Coordinator SALARY: £38,000 per annum HOURS: 37.5 hours per week BASED AT: BoB Head Office (69 Warwick Road, Earls Court, London, SW5 9HB). The role will involve regular visits to our London services both during the week and at the weekend. There is the option for one day of hybrid working per week. REPORTS TO: Head of Services JOB PURPOSE: To cultivate, sustain and manage a volunteer pipeline to help with the effective delivery of our face-to-face services in London; enhance the development and wellbeing of our volunteer team(s), and support the volunteers in the facilitation of activities for our beneficiaries, supporting those who wish to do so to become ready for potential employment within the charity. KEY RESPONSIBILITIES AND ACCOUNTABILITIES: 1. Volunteer management & development Support service managers to recruit, induct and train a cohort of volunteers from the local treatment and recovery community, as well as other local community members, ensuring they are trained and supported to undertake their roles safely and with confidence. Develop a range of volunteering pathways, with a focus on supporting those who identify as being in recovery as well as those still in structured treatment, creating opportunities that enhance social connectivity, build personal and professional skills, and provide meaningful activity. Work with service managers to ensure volunteers receive regular and appropriate supervision, and their wellbeing is monitored and supported. Work with service managers to ensure individuals are encouraged and supported to deliver a range of creative and socially based activities within our services, based upon their interests and life skills. Work with service managers to ensure volunteer inductions are conducted according to the policies of the charity and that accurate records of their volunteering are kept on our case management system. Deliver the five core training workshops in person at the services to the volunteer team(s) and work with the CEO to ensure the training is relevant, accurate and up to date. Support and encourage those volunteers who wish to do so to progress through the volunteer programme, attend the relevant training, and undertake the role of team leader, with a focus on potential employment within the charity and elsewhere. Work with the Senior Leadership Team to develop and enhance the volunteer offer across all of our London services. Support individuals with interview preparation and CV writing, with a focus on both job opportunities within the charity, peer support roles within the wider treatment systems, and other relevant opportunities as they arise. 2. Programme delivery & coordination Collaborate with local community organisations and partners to establish and deliver a programme of cultural, physical, and wellbeing activities that support social connection, encourage participation in safe social networks and help to improve mental and physical health. Plan, coordinate and evaluate activities with the wider staff team to ensure high-quality, trauma-informed opportunities for volunteers that support sustained recovery where appropriate. Work closely with local service managers to ensure referrals to other service providers where necessary to support the wellbeing of volunteers. Work with service managers to identify opportunities in the wider community that would support the development, wellbeing and social integration of volunteers where appropriate. Work with the senior leadership team to regularly review and revise the development of the volunteer programme to ensure its effective delivery. Work with the senior leadership team to ensure the programme delivers measurable outcomes that improve the life chances of the individuals accessing the programme. 3. Outreach & community inclusion Coordinate outreach sessions in the community with service managers and the volunteer team to increase the visibility of our services and develop wider partnership working and stakeholder management where appropriate. Identify external training sources that may be of benefit to the members of the volunteer team, and support individuals to access such training where appropriate. Work with our stakeholders and local drug and alcohol treatment providers to ensure that volunteering opportunities within the charity are available to anyone who wishes to apply, and individuals are supported to do so. Work with our stakeholders and local drug and alcohol treatment providers to ensure our volunteers are supported to access peer mentoring and volunteer opportunities within the wider treatment system where appropriate and required. Work with local volunteer centres and relevant local organisations, such as universities, to ensure volunteering opportunities within Build on Belief are advertised and available to any members of the wider community to wish to undertake them. 4. Project & financial administration Manage project goals and expenditure in line with set budgets, working with colleagues to ensure accurate monitoring, and reporting. Support service managers and support workers to ensure volunteer records are up to date and in line with policy and procedures. Ensure volunteering data is accurately recorded on our case management system and work with members of the senior leadership team to ensure relevant data is available for our partners, the Board of Trustees and other stakeholders when required. Work with service managers to ensure data is collected from our volunteer teams and service users for impact evaluations and case studies as required. 5. General Organize annual volunteer events as agreed with the Senior Leadership Team. To work with the Operations and Training Managers, Innovation and Development Manager and the Head of Services supporting the development of the weekend services and the management of volunteers. To contribute content for social media channels, the organisation s website, and newsletter. To abide by all the policies and procedures of Build on Belief as given to you at the start of your contract with the organisation. To work with the Build on Belief staff team and the service providers where appropriate, to create a series of borough-wide volunteer pools to develop and improve the delivery of recovery orientated services in those locations. NOTE WELL: This job specification covers the basic aspects of the post only and is subject to change upon the instruction of the Chief Executive Officer and if necessary, the Board of Trustees. This post is subject to a Disclosure & Barring Service check at an enhanced level and the right to work in the UK. PERSON SPECIFICATION CRITERIA The successful candidate will be able to demonstrate the following (E - Essential, D - Desirable): Experience of working or volunteering with service users and/or volunteers in either drug and alcohol services, the wider recovery field, associated areas such as homelessness or mental health and supporting those with complex needs (E) Experience of recruiting, supporting, or managing volunteers in a charity or community setting (E) Experience of planning, coordinating and delivering group activities or community events (E) Knowledge of barriers faced by people struggling with substance use and social isolation (E) Ability to build supportive relationships with volunteers and service users, particularly those with lived experience (E) Understanding of safeguarding, confidentiality and trauma-informed practice (E) Experience of partnership working with statutory or voluntary organisations (D) Experience of managing budgets or project resources, including monitoring expenditure and tracking outcomes (D) Experience of delivering presentations or training (D) Experience of working collaboratively within a wider staff team. (E) Knowledge and Skills Proven people skills (i.e.: motivate, engage, supervise a team of volunteers and service users to deliver on the key aspects of the role.) Knowledge of the range of services and activities available and necessary to improve the quality of life for people who have substance use issues, and practical ways to develop recovery capital. Demonstrable skills and ability to establish and maintain effective working relationships with a range of partners within both the statutory and voluntary sectors. Excellent verbal and written communication skills, with a focus on record keeping, monitoring, case supervision, and report writing. Good IT skills, including proficiency in Microsoft Office and internal systems click apply for full job details
NDNA
Welsh Language Coordinator
NDNA
Welsh Language Coordinator We have an exciting opportunity for a Welsh language Coordinator to support early years, childcare and play work practitioners with Welsh language skills. Position: Welsh Language Coordinator Location: Home Based, Travel will be required to undertake this role. Hours: Part-time, 22.5 hours per week Salary: £27,500 - £29,000 pro rata (dependent upon experience) Contract: Fixed term until 31st March 2027, extension possible subject to funding Benefits: Include pro rata of 26 days paid holiday (rising to 30 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Online Discount Scheme, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns The Role As Welsh Language Coordinator you will support early years, childcare and play work practitioners with Welsh language skills. Targets are agreed annually between the Welsh Government and charity partners. You will co-ordinate the charity s Welsh language project, encourage Members to embark onto the online self-learning course, and provide ongoing support to practitioners on increasing their use of the Welsh language. Main duties include supporting the wider organisation and our UK and international customers through: To establish and manage robust procedures and systems to support the co- ordination, delivery and monitoring of the Welsh Language project Identify settings and recruitment of practitioners for the delivery of training courses Promote the development of Welsh language skills by providing information on the online self-learning course, encouraging practitioners to sign up for the training Provide support to practitioners to ensure learning from the training is implemented in the workplace Development of resources to ensure training influences practice Delivery of live interaction sessions with practitioners and other partners Collection of data, monitoring and tracking the progress of participants Provide regular written reports identifying progress against targets Systematically gather and record sector intelligence and research Carry out visits within member settings in North Wales to identify settings which may want to transition to Bilingual or Welsh medium status. About You To be successful in the role you will need the following skills and experience: Effective communication skills - fluent in both English and Welsh Knowledge of the benefits and value of the Welsh language in the early years sector Experience of using a range of IT applications including Microsoft Office/ Excel Excellent administrative skills with attention to detail Able to build relationships easily and communicate at all levels, including the ability to use language and other communication skills that very young children can understand and relate to Enthusiasm for quality early years, childcare and play work opportunities Ability to meet deadlines and prioritise a busy workload An enthusiastic, self motivated, organised, team worker and networker Ability to work independently and use their own initiative Ability to organise and prioritise work with a minimum of supervision In order to fulfil this role you must have the use of your own transport and the ability to travel as needed. To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role. About the Organisation The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish. The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society. You may have experience in areas such as Welsh Language Support Officer, Welsh Speaking Project Manager, Welsh Speaking LSA, Welsh Speaking Teaching Assistant, Welsh Translator, Teacher of Welsh, etc.
Apr 27, 2026
Contractor
Welsh Language Coordinator We have an exciting opportunity for a Welsh language Coordinator to support early years, childcare and play work practitioners with Welsh language skills. Position: Welsh Language Coordinator Location: Home Based, Travel will be required to undertake this role. Hours: Part-time, 22.5 hours per week Salary: £27,500 - £29,000 pro rata (dependent upon experience) Contract: Fixed term until 31st March 2027, extension possible subject to funding Benefits: Include pro rata of 26 days paid holiday (rising to 30 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Online Discount Scheme, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns The Role As Welsh Language Coordinator you will support early years, childcare and play work practitioners with Welsh language skills. Targets are agreed annually between the Welsh Government and charity partners. You will co-ordinate the charity s Welsh language project, encourage Members to embark onto the online self-learning course, and provide ongoing support to practitioners on increasing their use of the Welsh language. Main duties include supporting the wider organisation and our UK and international customers through: To establish and manage robust procedures and systems to support the co- ordination, delivery and monitoring of the Welsh Language project Identify settings and recruitment of practitioners for the delivery of training courses Promote the development of Welsh language skills by providing information on the online self-learning course, encouraging practitioners to sign up for the training Provide support to practitioners to ensure learning from the training is implemented in the workplace Development of resources to ensure training influences practice Delivery of live interaction sessions with practitioners and other partners Collection of data, monitoring and tracking the progress of participants Provide regular written reports identifying progress against targets Systematically gather and record sector intelligence and research Carry out visits within member settings in North Wales to identify settings which may want to transition to Bilingual or Welsh medium status. About You To be successful in the role you will need the following skills and experience: Effective communication skills - fluent in both English and Welsh Knowledge of the benefits and value of the Welsh language in the early years sector Experience of using a range of IT applications including Microsoft Office/ Excel Excellent administrative skills with attention to detail Able to build relationships easily and communicate at all levels, including the ability to use language and other communication skills that very young children can understand and relate to Enthusiasm for quality early years, childcare and play work opportunities Ability to meet deadlines and prioritise a busy workload An enthusiastic, self motivated, organised, team worker and networker Ability to work independently and use their own initiative Ability to organise and prioritise work with a minimum of supervision In order to fulfil this role you must have the use of your own transport and the ability to travel as needed. To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role. About the Organisation The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish. The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society. You may have experience in areas such as Welsh Language Support Officer, Welsh Speaking Project Manager, Welsh Speaking LSA, Welsh Speaking Teaching Assistant, Welsh Translator, Teacher of Welsh, etc.
Saint-Gobain
Customer Experience Co-ordinator
Saint-Gobain Elland, Yorkshire
As the Customer Service Coordinator, you will oversee and elevate daily interactions with our customers throughout the entire sales cycle-from handling enquiries to managing order entry, resolving invoice queries, and addressing complaints. Glassolutions is part of Saint-Gobain Building Glass UK&I - the largest processor, distributor and repairer of glass and glazing systems in the UK. This is office based role in Elland and salary is (phone number removed) pa. Working hours are 8.30am-5pm Monday to Thursday with a 4pm finish on a Friday. What we're looking for: Experience is great- but its not everything- if you have the right attitudes and values we can teach you the know how. What you will need is: Strong communication skills to harvest business relationships High levels of initiative to think of creative solutions Digital navigation to switch between systems High attention to detail to get it right first time Able to prioritise tasks and get to the most important bits first A genuine desire to understand and satisfy customers - continuously taking and sharing their perspective with all around. What you will be doing: This role will take ownership of the customer journey, delivering a proactive, high-quality approach to managing enquiries, processing orders, and overseeing after-sales support. Maintain sales volume from existing customers; by offering alternative products to ensure we fulfil orders and keep customers satisfied. Maintain relationships with customers and identify opportunities of the use of our ecommerce platform to management to improve order efficiency. Act as the customer advocate within the business, representing their needs and concerns. Communicate proactively with customers to provide updates regarding service and to resolve issues, ensuring satisfaction Data entry and management of order processing, remakes and order management of cash sales accordingly to company policy. price enquiries, complaints, and any service issues to ensure smooth resolution. Full aftersales support of investigation and processing of credit notes, order tracking, complaints and any service issues to ensure smooth swift resolution. Gain in-depth knowledge of the product range, customer logistics, and technical specifications to meet customer requirements effectively. Understand branch and regional capabilities to set accurate expectations with customers. Use digital tools and internal systems (e.g., CRM, Service cloud ,SharePoint) for managing customer and sales data, and assist with related administrative tasks. Are Glass Solutions and Saint-Gobain inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
Apr 27, 2026
Full time
As the Customer Service Coordinator, you will oversee and elevate daily interactions with our customers throughout the entire sales cycle-from handling enquiries to managing order entry, resolving invoice queries, and addressing complaints. Glassolutions is part of Saint-Gobain Building Glass UK&I - the largest processor, distributor and repairer of glass and glazing systems in the UK. This is office based role in Elland and salary is (phone number removed) pa. Working hours are 8.30am-5pm Monday to Thursday with a 4pm finish on a Friday. What we're looking for: Experience is great- but its not everything- if you have the right attitudes and values we can teach you the know how. What you will need is: Strong communication skills to harvest business relationships High levels of initiative to think of creative solutions Digital navigation to switch between systems High attention to detail to get it right first time Able to prioritise tasks and get to the most important bits first A genuine desire to understand and satisfy customers - continuously taking and sharing their perspective with all around. What you will be doing: This role will take ownership of the customer journey, delivering a proactive, high-quality approach to managing enquiries, processing orders, and overseeing after-sales support. Maintain sales volume from existing customers; by offering alternative products to ensure we fulfil orders and keep customers satisfied. Maintain relationships with customers and identify opportunities of the use of our ecommerce platform to management to improve order efficiency. Act as the customer advocate within the business, representing their needs and concerns. Communicate proactively with customers to provide updates regarding service and to resolve issues, ensuring satisfaction Data entry and management of order processing, remakes and order management of cash sales accordingly to company policy. price enquiries, complaints, and any service issues to ensure smooth resolution. Full aftersales support of investigation and processing of credit notes, order tracking, complaints and any service issues to ensure smooth swift resolution. Gain in-depth knowledge of the product range, customer logistics, and technical specifications to meet customer requirements effectively. Understand branch and regional capabilities to set accurate expectations with customers. Use digital tools and internal systems (e.g., CRM, Service cloud ,SharePoint) for managing customer and sales data, and assist with related administrative tasks. Are Glass Solutions and Saint-Gobain inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
Administrative Lead (WDB programme)
Eville and Jones Leeds, Yorkshire
Administrative Lead - Wild Dead Bird Programme Full time - Office or Hybrid - Leeds E&J (Eville & Jones) is a major provider of Official Controls to the Food Standards Agency. We also deliver a growing portfolio of services across both the public and private sectors, including Export Certification, portal inspection, training, and consultancy. We are seeking to recruit an Administrative Lead to play a pivotal role in the delivery of E&J's Wild Dead Bird Programme, providing senior level administrative oversight and coordination on behalf of the Animal & Plant Health Agency (APHA). The programme is a critical component of the UK's Avian Influenza surveillance and detection system. The Role This is a senior administrative position responsible for leading the end to end coordination of reporting, collection, and data management activities within the programme. The role combines hands on administration with oversight, quality assurance, and operational support, ensuring that all activity is completed accurately, within strict contractual timeframes, and in full compliance with protocol. Working closely with Operations Managers, and Resource Coordinators, the Administrative Lead will act as a central point of expertise and accountability, supporting data integrity, operational efficiency, and continuous improvement across the programme, and reporting back on key monthly KPI's. Key Duties & Responsibilities Lead and oversee the receipt, review, and accurate logging of incoming reports across multiple data sources and systems. Assess reports for completeness, relevance, and viability, making informed decisions on valid case allocation to the national collection network. Maintain comprehensive, up to date tracking records, monitoring allocations, outcomes, timeliness, and exceptions. Provide quality assurance of data throughout the process, identifying discrepancies, trends, or anomalies and taking corrective action. Ensure full compliance with data protection legislation, confidentiality requirements, and organisational policies. Act as a senior point of contact for internal teams, providing guidance, resolving issues, and supporting effective decision making. Record laboratory results, complete data searches, and produce accurate reporting as required. Manage and respond to complex live and historic enquiries with professionalism and authority. Handle high volume communications efficiently, prioritising workload in a fast paced environment. Liaise with members of the public, laboratories, collectors, and external stakeholders to obtain information and provide clear updates. Skills and Experience Required Significant experience in a senior administrative, coordination, or operations support role. Proven ability to manage and assure high volumes of data with exceptional accuracy and attention to detail. Strong experience validating, cross checking, and controlling information from multiple sources. Advanced user of Microsoft Excel and Word, with confidence handling complex spreadsheets. Excellent organisational, time management, and prioritisation skills. Confident and effective communicator, able to engage with internal stakeholders, external partners, and the public. Ability to work autonomously, make sound decisions, and remain resilient under pressure. Proactive and analytical mindset, with a commitment to continuous improvement and high standards. Strong team player who takes ownership and sees tasks through to completion. Comfortable working to strict deadlines and following structured processes and governance frameworks. The role is not eligible for visa sponsorship. Candidates must have full right to work in the UK. Salary and Benefits Salary - £30,000pa 23 days holiday (increasing each year to a maximum of 25 days) plus 8 bank holidays Company pension scheme Reward and Recognition Scheme Salary sacrifice car scheme Perkbox scheme - a variety of discounts and benefits Free car parking Employee Assistance Programme/Financial wellbeing service Death in service/accident cover This is a full time role working 40 hours per week - Monday to Friday. The role can be fully office based or hybrid - our Head Office location is in Leeds (Thorpe Park, LS15). There will be a requirement to cover some weekend/Bank Holiday days too (approximately 11 days a year). Closing date 24 April 2026
Apr 27, 2026
Full time
Administrative Lead - Wild Dead Bird Programme Full time - Office or Hybrid - Leeds E&J (Eville & Jones) is a major provider of Official Controls to the Food Standards Agency. We also deliver a growing portfolio of services across both the public and private sectors, including Export Certification, portal inspection, training, and consultancy. We are seeking to recruit an Administrative Lead to play a pivotal role in the delivery of E&J's Wild Dead Bird Programme, providing senior level administrative oversight and coordination on behalf of the Animal & Plant Health Agency (APHA). The programme is a critical component of the UK's Avian Influenza surveillance and detection system. The Role This is a senior administrative position responsible for leading the end to end coordination of reporting, collection, and data management activities within the programme. The role combines hands on administration with oversight, quality assurance, and operational support, ensuring that all activity is completed accurately, within strict contractual timeframes, and in full compliance with protocol. Working closely with Operations Managers, and Resource Coordinators, the Administrative Lead will act as a central point of expertise and accountability, supporting data integrity, operational efficiency, and continuous improvement across the programme, and reporting back on key monthly KPI's. Key Duties & Responsibilities Lead and oversee the receipt, review, and accurate logging of incoming reports across multiple data sources and systems. Assess reports for completeness, relevance, and viability, making informed decisions on valid case allocation to the national collection network. Maintain comprehensive, up to date tracking records, monitoring allocations, outcomes, timeliness, and exceptions. Provide quality assurance of data throughout the process, identifying discrepancies, trends, or anomalies and taking corrective action. Ensure full compliance with data protection legislation, confidentiality requirements, and organisational policies. Act as a senior point of contact for internal teams, providing guidance, resolving issues, and supporting effective decision making. Record laboratory results, complete data searches, and produce accurate reporting as required. Manage and respond to complex live and historic enquiries with professionalism and authority. Handle high volume communications efficiently, prioritising workload in a fast paced environment. Liaise with members of the public, laboratories, collectors, and external stakeholders to obtain information and provide clear updates. Skills and Experience Required Significant experience in a senior administrative, coordination, or operations support role. Proven ability to manage and assure high volumes of data with exceptional accuracy and attention to detail. Strong experience validating, cross checking, and controlling information from multiple sources. Advanced user of Microsoft Excel and Word, with confidence handling complex spreadsheets. Excellent organisational, time management, and prioritisation skills. Confident and effective communicator, able to engage with internal stakeholders, external partners, and the public. Ability to work autonomously, make sound decisions, and remain resilient under pressure. Proactive and analytical mindset, with a commitment to continuous improvement and high standards. Strong team player who takes ownership and sees tasks through to completion. Comfortable working to strict deadlines and following structured processes and governance frameworks. The role is not eligible for visa sponsorship. Candidates must have full right to work in the UK. Salary and Benefits Salary - £30,000pa 23 days holiday (increasing each year to a maximum of 25 days) plus 8 bank holidays Company pension scheme Reward and Recognition Scheme Salary sacrifice car scheme Perkbox scheme - a variety of discounts and benefits Free car parking Employee Assistance Programme/Financial wellbeing service Death in service/accident cover This is a full time role working 40 hours per week - Monday to Friday. The role can be fully office based or hybrid - our Head Office location is in Leeds (Thorpe Park, LS15). There will be a requirement to cover some weekend/Bank Holiday days too (approximately 11 days a year). Closing date 24 April 2026
Travail Employment Group
Warranty Administrator
Travail Employment Group Broadbridge Heath, Surrey
Warranty Administrator 28,000 - 30,000, Southwater, West Sussex (out-of-town location, own transport required), 8.00am-5.00pm Monday to Thursday, 8.00am-3.00pm Friday, Permanent, 25 days holiday plus Bank Holidays, Statutory sick pay, workplace pension, employee benefits portal, Cycle to Work Scheme The Role This Warranty Administrator role sits within the Aftersales team of a specialist commercial vehicle business supplying and supporting minibus and midi coach operators across the UK. Working closely with the Operations and Aftersales Manager, you will take ownership of all warranty activity across multi-stage PSV vehicles, ensuring accurate attribution of liability between chassis manufacturers, body builders and conversion partners. This is a key position for someone who enjoys detail, structure and building strong relationships with both internal teams and external manufacturers. Key responsibilities will include: Receiving and processing warranty claims from the workshop and aftersales team, ensuring all required documentation is complete and accurate. Preparing and submitting warranty documentation in line with different manufacturer and OEM guidelines. Following up on claim progress with manufacturers, challenging denials where appropriate and resubmitting with additional information. Keeping stakeholders updated on the status and outcomes of warranty claims, managing expectations professionally at all times. Coordinating with vendors and suppliers to schedule warranty-related work and source replacement parts. Maintaining accurate records of warranty parts and associated vendor paperwork. Monitoring factory recalls and warranty policies, carrying out regular internal audits to ensure compliance. Ensuring all warranty work is documented correctly to maximise payment recovery from manufacturers. Producing regular reports on warranty performance, including recovery values, rejection rates and turnaround times, for senior management. Processing internal jobs and in-house repairs with appropriate documentation, quotations and invoicing, and reconciling workshop accounts for both warranty and internal work. Requirements To be successful in this Warranty Administrator position, you will ideally have experience within a similar role in the commercial vehicle, automotive or passenger transport sector, and be comfortable managing multiple claims, systems and stakeholders at once. A minimum of two years' experience in a warranty administration role within a commercial environment is highly desirable, along with strong IT capability and confidence using web-based portals for claim submission and tracking. Experience of dealer management systems such as Pinnacle or Kerridge (or similar platforms) is desirable, as are strong analytical, numerical and problem-solving skills to ensure accurate cost recovery and low rejection rates. Excellent communication and interpersonal skills are also highly desirable, as you will liaise regularly with manufacturers, suppliers, internal workshop teams, parts, finance and management. Due to the rural, out-of-town location, having your own transport is essential. This role could suit someone who has worked as a Warranty Coordinator, Service Administrator, or Aftersales Administrator. Company Information Our client is a growing, multi-franchise commercial vehicle business specialising in the sale and support of minibuses and midi coaches for both public and private sector operators. With a strong engineering background, a future-focused mindset and a commitment to delivering dependable aftersales support, they help operators maximise the uptime and performance of their fleets. The culture is professional, friendly and customer-focused, with a strong emphasis on service quality, operational excellence and long-term partnerships. As the business continues to grow its parts and aftersales operations, this Warranty Administrator role offers the chance to make a real impact and develop your expertise in a supportive team environment. Package 28,000 - 30,000 Permanent, full-time role Hours: 8.00am-5.00pm Monday to Thursday, 8.00am-3.00pm Friday 25 days holiday plus Bank Holidays Statutory sick pay Workplace pension scheme Employee benefits portal Cycle to Work Scheme Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
Apr 27, 2026
Full time
Warranty Administrator 28,000 - 30,000, Southwater, West Sussex (out-of-town location, own transport required), 8.00am-5.00pm Monday to Thursday, 8.00am-3.00pm Friday, Permanent, 25 days holiday plus Bank Holidays, Statutory sick pay, workplace pension, employee benefits portal, Cycle to Work Scheme The Role This Warranty Administrator role sits within the Aftersales team of a specialist commercial vehicle business supplying and supporting minibus and midi coach operators across the UK. Working closely with the Operations and Aftersales Manager, you will take ownership of all warranty activity across multi-stage PSV vehicles, ensuring accurate attribution of liability between chassis manufacturers, body builders and conversion partners. This is a key position for someone who enjoys detail, structure and building strong relationships with both internal teams and external manufacturers. Key responsibilities will include: Receiving and processing warranty claims from the workshop and aftersales team, ensuring all required documentation is complete and accurate. Preparing and submitting warranty documentation in line with different manufacturer and OEM guidelines. Following up on claim progress with manufacturers, challenging denials where appropriate and resubmitting with additional information. Keeping stakeholders updated on the status and outcomes of warranty claims, managing expectations professionally at all times. Coordinating with vendors and suppliers to schedule warranty-related work and source replacement parts. Maintaining accurate records of warranty parts and associated vendor paperwork. Monitoring factory recalls and warranty policies, carrying out regular internal audits to ensure compliance. Ensuring all warranty work is documented correctly to maximise payment recovery from manufacturers. Producing regular reports on warranty performance, including recovery values, rejection rates and turnaround times, for senior management. Processing internal jobs and in-house repairs with appropriate documentation, quotations and invoicing, and reconciling workshop accounts for both warranty and internal work. Requirements To be successful in this Warranty Administrator position, you will ideally have experience within a similar role in the commercial vehicle, automotive or passenger transport sector, and be comfortable managing multiple claims, systems and stakeholders at once. A minimum of two years' experience in a warranty administration role within a commercial environment is highly desirable, along with strong IT capability and confidence using web-based portals for claim submission and tracking. Experience of dealer management systems such as Pinnacle or Kerridge (or similar platforms) is desirable, as are strong analytical, numerical and problem-solving skills to ensure accurate cost recovery and low rejection rates. Excellent communication and interpersonal skills are also highly desirable, as you will liaise regularly with manufacturers, suppliers, internal workshop teams, parts, finance and management. Due to the rural, out-of-town location, having your own transport is essential. This role could suit someone who has worked as a Warranty Coordinator, Service Administrator, or Aftersales Administrator. Company Information Our client is a growing, multi-franchise commercial vehicle business specialising in the sale and support of minibuses and midi coaches for both public and private sector operators. With a strong engineering background, a future-focused mindset and a commitment to delivering dependable aftersales support, they help operators maximise the uptime and performance of their fleets. The culture is professional, friendly and customer-focused, with a strong emphasis on service quality, operational excellence and long-term partnerships. As the business continues to grow its parts and aftersales operations, this Warranty Administrator role offers the chance to make a real impact and develop your expertise in a supportive team environment. Package 28,000 - 30,000 Permanent, full-time role Hours: 8.00am-5.00pm Monday to Thursday, 8.00am-3.00pm Friday 25 days holiday plus Bank Holidays Statutory sick pay Workplace pension scheme Employee benefits portal Cycle to Work Scheme Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
Activity Co-ordinator
Career Choices Dewis Gyrfa Ltd East Kilbride, Lanarkshire
Wellington - £13.06 p/h Typical Shifts are: Monday Friday, 10:00 - 16:00 working 30 hours a week, this could be made up to a full time position with Support Work Join Voyage Care and Feel Valued, we reward your dedication with: Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply) Premium overtime rates at an additional £1 per hour (Ts & Cs apply) Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned. Funded Blue Light Card hundreds of discounts at high street retailers etc. - 24/7/365 doctor line for our colleagues and their families Access to cash plans for our colleagues, which also covers their families Enhanced retirement leave Long service awards We're on the hunt for genuinely caring, hands-on Activities Coordinators with a passion for enhancing the quality of life of the people we support through the planning and delivery of meaningful, engaging activities that promote growth and develop new skills. Our Activities Coordinators work closely with our care colleagues to support a fantastic group of people Our large residential service, set just off the main street in Wellington, is a beautiful home, set in lush green grounds. It has its own hydrotherapy pool and sensory room and has a welcoming and friendly environment. You can be sure that no two days will be the same Our Activity Coordinators don't simply organise activities, they craft experiences for the people we support with meaning and purpose ensuring that therapeutic opportunities are open and available to all. You could be organising events and activities within the service, or you could be planning activities that enable the people we support to access their local communities in meaningful ways. Choice will be at the heart of your planning, and you will work closely with the people we support, the service manager and our colleagues to ensure that the experiences you create are both unique and tailored to individual needs. You'll accurately record and report on the activities that you offer and the session engagement to ensure we are constantly meeting the needs of the people we support. This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, have fun and enjoy experiences like no other. We're interested in our Activity Coordinators having both the right experience and the right values. This is why at this service our Activity Coordinators should hold a full UK driving license, be resilient, flexible and composed in their approach, be creative by nature with a focus on customer service. Why choose us? We embrace people's differences and encourage you to Be You, and so long as you've got the passion to make someone's life better, we can give you all the skills and development opportunities you need to build a great career. We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation. We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting All applicants and subsequent job offers will be subject to satisfactory DBS checks and references. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Apr 27, 2026
Full time
Wellington - £13.06 p/h Typical Shifts are: Monday Friday, 10:00 - 16:00 working 30 hours a week, this could be made up to a full time position with Support Work Join Voyage Care and Feel Valued, we reward your dedication with: Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply) Premium overtime rates at an additional £1 per hour (Ts & Cs apply) Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned. Funded Blue Light Card hundreds of discounts at high street retailers etc. - 24/7/365 doctor line for our colleagues and their families Access to cash plans for our colleagues, which also covers their families Enhanced retirement leave Long service awards We're on the hunt for genuinely caring, hands-on Activities Coordinators with a passion for enhancing the quality of life of the people we support through the planning and delivery of meaningful, engaging activities that promote growth and develop new skills. Our Activities Coordinators work closely with our care colleagues to support a fantastic group of people Our large residential service, set just off the main street in Wellington, is a beautiful home, set in lush green grounds. It has its own hydrotherapy pool and sensory room and has a welcoming and friendly environment. You can be sure that no two days will be the same Our Activity Coordinators don't simply organise activities, they craft experiences for the people we support with meaning and purpose ensuring that therapeutic opportunities are open and available to all. You could be organising events and activities within the service, or you could be planning activities that enable the people we support to access their local communities in meaningful ways. Choice will be at the heart of your planning, and you will work closely with the people we support, the service manager and our colleagues to ensure that the experiences you create are both unique and tailored to individual needs. You'll accurately record and report on the activities that you offer and the session engagement to ensure we are constantly meeting the needs of the people we support. This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, have fun and enjoy experiences like no other. We're interested in our Activity Coordinators having both the right experience and the right values. This is why at this service our Activity Coordinators should hold a full UK driving license, be resilient, flexible and composed in their approach, be creative by nature with a focus on customer service. Why choose us? We embrace people's differences and encourage you to Be You, and so long as you've got the passion to make someone's life better, we can give you all the skills and development opportunities you need to build a great career. We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation. We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting All applicants and subsequent job offers will be subject to satisfactory DBS checks and references. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Hays
Building Services Manager
Hays City, Belfast
Overview Hays are partnering with a leading Tier 1 civils and construction contractor to appoint a Building Services Manager for a high-profile, technically complex infrastructure project within a live operational environment. With over 75 years' experience delivering landmark projects across the UK and Ireland, this organisation has a strong reputation for safely delivering large-scale developments where quality, coordination, and programme certainty are critical. The role offers the opportunity to be involved in a strategic, nationally significant project, working closely with multidisciplinary teams and specialist MEP supply chains. The position will involve regular travel to London, with a hybrid working model combining site presence with home or office based working when appropriate. Your new role Leading the pre construction and delivery of complex MEP works on a large-scale infrastructure project, ensuring utilities, systems, and services are delivered in line with programme, quality, and safety requirements. Managing MEP subcontractors and specialist suppliers, overseeing technical submissions, design coordination, and approvals to maintain full compliance with regulatory and client standards. Coordinating closely with design teams, construction managers, and external stakeholders to ensure BWIC activities are fully planned, integrated, and issued in accordance with programme milestones. Providing technical leadership and guidance to site teams on MEP installation, sequencing, and commissioning activities. Monitoring installation works to ensure compliance with stringent quality, safety, and operational requirements, particularly within a live or sensitive environment. Supporting commissioning and handover processes, ensuring all MEP documentation, testing, and certification is completed to a high standard. Building and maintaining strong relationships across the MEP supply chain, consultants, and wider project team to support collaborative delivery. What you'll need to succeed Proven experience in a similar role such as Building Services Manager, M&E Coordinator, or M&E Contracts Manager, ideally on large or technically complex projects. Strong understanding of MEP systems delivery, construction sequencing, and working within regulated or operational environments. Ability to manage multiple stakeholders and coordinate specialist subcontractors effectively. Full UK driving licence and willingness to travel as required. Excellent communication, organisation, and time management skills. Proficient in Microsoft Office. Desirable: Degree or HND in Building Services, Architectural Engineering, or a related discipline. What you'll get in return This is an exceptional opportunity to join a leading Tier 1 contractor delivering one of the most technically demanding projects in the UK, offering long-term career progression and exposure to complex, high value works. In return, you'll receive a highly competitive salary and comprehensive benefits package, including: 34 days annual leave Car Allowance Company share scheme Pension plan Health cash plan and GP anytime service Enhanced family friendly policies Retail discounts and cycle to work scheme 24/7 counselling and wellbeing support Occupational health provision and annual wellbeing events Accommodation costs and travel allowance are fully covered. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 27, 2026
Full time
Overview Hays are partnering with a leading Tier 1 civils and construction contractor to appoint a Building Services Manager for a high-profile, technically complex infrastructure project within a live operational environment. With over 75 years' experience delivering landmark projects across the UK and Ireland, this organisation has a strong reputation for safely delivering large-scale developments where quality, coordination, and programme certainty are critical. The role offers the opportunity to be involved in a strategic, nationally significant project, working closely with multidisciplinary teams and specialist MEP supply chains. The position will involve regular travel to London, with a hybrid working model combining site presence with home or office based working when appropriate. Your new role Leading the pre construction and delivery of complex MEP works on a large-scale infrastructure project, ensuring utilities, systems, and services are delivered in line with programme, quality, and safety requirements. Managing MEP subcontractors and specialist suppliers, overseeing technical submissions, design coordination, and approvals to maintain full compliance with regulatory and client standards. Coordinating closely with design teams, construction managers, and external stakeholders to ensure BWIC activities are fully planned, integrated, and issued in accordance with programme milestones. Providing technical leadership and guidance to site teams on MEP installation, sequencing, and commissioning activities. Monitoring installation works to ensure compliance with stringent quality, safety, and operational requirements, particularly within a live or sensitive environment. Supporting commissioning and handover processes, ensuring all MEP documentation, testing, and certification is completed to a high standard. Building and maintaining strong relationships across the MEP supply chain, consultants, and wider project team to support collaborative delivery. What you'll need to succeed Proven experience in a similar role such as Building Services Manager, M&E Coordinator, or M&E Contracts Manager, ideally on large or technically complex projects. Strong understanding of MEP systems delivery, construction sequencing, and working within regulated or operational environments. Ability to manage multiple stakeholders and coordinate specialist subcontractors effectively. Full UK driving licence and willingness to travel as required. Excellent communication, organisation, and time management skills. Proficient in Microsoft Office. Desirable: Degree or HND in Building Services, Architectural Engineering, or a related discipline. What you'll get in return This is an exceptional opportunity to join a leading Tier 1 contractor delivering one of the most technically demanding projects in the UK, offering long-term career progression and exposure to complex, high value works. In return, you'll receive a highly competitive salary and comprehensive benefits package, including: 34 days annual leave Car Allowance Company share scheme Pension plan Health cash plan and GP anytime service Enhanced family friendly policies Retail discounts and cycle to work scheme 24/7 counselling and wellbeing support Occupational health provision and annual wellbeing events Accommodation costs and travel allowance are fully covered. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Crest Recruitment
Customer Care Coordinator 2026
Crest Recruitment Studley, Warwickshire
Customer Care Coordinator 5 national residential developer Role: Customer Care Coordinator Reporting to: Head of Customer Care and Customer Care Manager Salary: Competitive base salary between £30,000 to £35,000 per annum and 12% monthly/quarterly bonuses on offer Location: Studley, Warwickshire Working arrangements: Office and site and hybrid working on offer upon after probation period Immediately available Customer Care Coordinator About the role: We are excited to be recruiting for a Customer Care Coordinator to join our Studley, Warwickshire, South Midlands regional team. Due to continued growth and expansion across the region, we are now looking to further strengthen their Customer Care team with the addition of a Customer Care Coordinator, reporting to the Head of Customer Care and Customer Care Manager. The Customer Care Coordinator will communicate with our customers, site managers, directly employed maintenance operatives and contractors to encourage customers to provide us with information about any problems that they may have, to record that information carefully on our computer system, and to arrange for their problems to be addressed as quickly as possible by coordinating appointments, labour and parts. Customer Care Coordinator About you: A champion for customer care Previous Customer Service experience within a fast paced and busy environment Experience within the housing or construction industry is desired but not essential The ability to remain calm and focussed in pressurised situations, with proactive problem solving skills Understands importance of Quality standards and procedures and the requirement needed to achieve and maintain a 5 customer service and customer journey Excellent telephone manner Excellent communication skills, both verbal and written Excellent listening skills, understanding customer requirements Proactive and able to take initiative Flexible in approach Competent user of MS Word, Excel and Outlook Experience within the New home environment beneficial but not essential Knowledge of COINS is an advantage but not essential as training will be provided Customer Care Coordinator - What about the benefits package? Competitive base salary between £30,000 to £35,000 per annum Company bonus schemes up to 12% pad monthly and bi-annully 25 days holiday plus bank holidays Company pension scheme Private healthcare Choice of flexible benefits Choice of corporate benefits
Apr 27, 2026
Full time
Customer Care Coordinator 5 national residential developer Role: Customer Care Coordinator Reporting to: Head of Customer Care and Customer Care Manager Salary: Competitive base salary between £30,000 to £35,000 per annum and 12% monthly/quarterly bonuses on offer Location: Studley, Warwickshire Working arrangements: Office and site and hybrid working on offer upon after probation period Immediately available Customer Care Coordinator About the role: We are excited to be recruiting for a Customer Care Coordinator to join our Studley, Warwickshire, South Midlands regional team. Due to continued growth and expansion across the region, we are now looking to further strengthen their Customer Care team with the addition of a Customer Care Coordinator, reporting to the Head of Customer Care and Customer Care Manager. The Customer Care Coordinator will communicate with our customers, site managers, directly employed maintenance operatives and contractors to encourage customers to provide us with information about any problems that they may have, to record that information carefully on our computer system, and to arrange for their problems to be addressed as quickly as possible by coordinating appointments, labour and parts. Customer Care Coordinator About you: A champion for customer care Previous Customer Service experience within a fast paced and busy environment Experience within the housing or construction industry is desired but not essential The ability to remain calm and focussed in pressurised situations, with proactive problem solving skills Understands importance of Quality standards and procedures and the requirement needed to achieve and maintain a 5 customer service and customer journey Excellent telephone manner Excellent communication skills, both verbal and written Excellent listening skills, understanding customer requirements Proactive and able to take initiative Flexible in approach Competent user of MS Word, Excel and Outlook Experience within the New home environment beneficial but not essential Knowledge of COINS is an advantage but not essential as training will be provided Customer Care Coordinator - What about the benefits package? Competitive base salary between £30,000 to £35,000 per annum Company bonus schemes up to 12% pad monthly and bi-annully 25 days holiday plus bank holidays Company pension scheme Private healthcare Choice of flexible benefits Choice of corporate benefits
Crest Recruitment
Customer Service Coordinator 2026
Crest Recruitment Studley, Warwickshire
Customer Service Coordinator 5 national residential developer Role: Customer Service Coordinator Reporting to: Head of Customer Service and Customer Service Manager Salary: Competitive base salary between £30,000 to £35,000 per annum and 12% monthly/quarterly bonuses on offer Location: Studley, Warwickshire Working arrangements: Office and site and hybrid working on offer upon after probation period Immediately available Customer Service Coordinator About the role: We are excited to be recruiting for a Customer Service Coordinator to join our Studley, Warwickshire, South Midlands regional team. Due to continued growth and expansion across the region, we are now looking to further strengthen their Customer Service team with the addition of a Customer Service Coordinator, reporting to the Head of Customer Service and Customer Service Manager. The Customer Service Coordinator will communicate with our customers, site managers, directly employed maintenance operatives and contractors to encourage customers to provide us with information about any problems that they may have, to record that information carefully on our computer system, and to arrange for their problems to be addressed as quickly as possible by coordinating appointments, labour and parts. Customer Service Coordinator About you: A champion for customer service Previous Customer Service experience within a fast paced and busy environment Experience within the housing or construction industry is desired but not essential The ability to remain calm and focussed in pressurised situations, with proactive problem solving skills Understands importance of Quality standards and procedures and the requirement needed to achieve and maintain a 5 customer service and customer journey Excellent telephone manner Excellent communication skills, both verbal and written Excellent listening skills, understanding customer requirements Proactive and able to take initiative Flexible in approach Competent user of MS Word, Excel and Outlook Experience within the New home environment beneficial but not essential Knowledge of COINS is an advantage but not essential as training will be provided Customer Service Coordinator - What about the benefits package? Competitive base salary between £30,000 to £35,000 per annum Company bonus schemes up to 12% pad monthly and bi-annully 25 days holiday plus bank holidays Company pension scheme Private healthcare Choice of flexible benefits Choice of corporate benefits
Apr 27, 2026
Full time
Customer Service Coordinator 5 national residential developer Role: Customer Service Coordinator Reporting to: Head of Customer Service and Customer Service Manager Salary: Competitive base salary between £30,000 to £35,000 per annum and 12% monthly/quarterly bonuses on offer Location: Studley, Warwickshire Working arrangements: Office and site and hybrid working on offer upon after probation period Immediately available Customer Service Coordinator About the role: We are excited to be recruiting for a Customer Service Coordinator to join our Studley, Warwickshire, South Midlands regional team. Due to continued growth and expansion across the region, we are now looking to further strengthen their Customer Service team with the addition of a Customer Service Coordinator, reporting to the Head of Customer Service and Customer Service Manager. The Customer Service Coordinator will communicate with our customers, site managers, directly employed maintenance operatives and contractors to encourage customers to provide us with information about any problems that they may have, to record that information carefully on our computer system, and to arrange for their problems to be addressed as quickly as possible by coordinating appointments, labour and parts. Customer Service Coordinator About you: A champion for customer service Previous Customer Service experience within a fast paced and busy environment Experience within the housing or construction industry is desired but not essential The ability to remain calm and focussed in pressurised situations, with proactive problem solving skills Understands importance of Quality standards and procedures and the requirement needed to achieve and maintain a 5 customer service and customer journey Excellent telephone manner Excellent communication skills, both verbal and written Excellent listening skills, understanding customer requirements Proactive and able to take initiative Flexible in approach Competent user of MS Word, Excel and Outlook Experience within the New home environment beneficial but not essential Knowledge of COINS is an advantage but not essential as training will be provided Customer Service Coordinator - What about the benefits package? Competitive base salary between £30,000 to £35,000 per annum Company bonus schemes up to 12% pad monthly and bi-annully 25 days holiday plus bank holidays Company pension scheme Private healthcare Choice of flexible benefits Choice of corporate benefits
Veolia
Service Coordinator
Veolia Avonmouth, Bristol
Transport Service Coordinator Salary: £33,990.00 per annum with an annual performance bonus (15%) plus Veolia benefits and pension Hours: Monday to Friday, 40 hours per week 8:30am - 5pm Location: Hereford, Shepton or Avonmouth When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Day-to-day management of service delivery, including the dynamic allocation of work to vehicles/routes Communicating with customers and stakeholders, providing status updates and maintaining contact with drivers Completing debriefs with front line staff and reporting necessary actions or updates as required Face-to-face engagement with drivers, supporting them to address any issues on route Reporting of all safety concerns or container damage and encouraging 'stop the job' if it is deemed unsafe to continue Ensuring Veolia legal compliance on-site (WTD, O'licence and transport compliance) What we're looking for; Essential Able to demonstrate an understanding of transport compliance and WTD Good communication skills communicating with people of all levels including drivers, frontline employees and customers Ability to organise a busy workload and operate at a fast pace Working with a quality management system e.g. ISO Managing transport compliance Experienced IT Skills and the ability to adapt to Google operating systems Desirable Previous experience operating within a similar industry; waste/transport/logistics What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Apr 27, 2026
Full time
Transport Service Coordinator Salary: £33,990.00 per annum with an annual performance bonus (15%) plus Veolia benefits and pension Hours: Monday to Friday, 40 hours per week 8:30am - 5pm Location: Hereford, Shepton or Avonmouth When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Day-to-day management of service delivery, including the dynamic allocation of work to vehicles/routes Communicating with customers and stakeholders, providing status updates and maintaining contact with drivers Completing debriefs with front line staff and reporting necessary actions or updates as required Face-to-face engagement with drivers, supporting them to address any issues on route Reporting of all safety concerns or container damage and encouraging 'stop the job' if it is deemed unsafe to continue Ensuring Veolia legal compliance on-site (WTD, O'licence and transport compliance) What we're looking for; Essential Able to demonstrate an understanding of transport compliance and WTD Good communication skills communicating with people of all levels including drivers, frontline employees and customers Ability to organise a busy workload and operate at a fast pace Working with a quality management system e.g. ISO Managing transport compliance Experienced IT Skills and the ability to adapt to Google operating systems Desirable Previous experience operating within a similar industry; waste/transport/logistics What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Dovetail Recruitment Ltd
Project Executive - German speaking
Dovetail Recruitment Ltd
Project Executive - German Speaking Location: South London (Hybrid - 3 days office, 2 days home) Salary: £26,000 - £32,000 DOE + Benefits + Full Training + Career Progression Industry: International Packaging & Design Agency About Us Join a highly successful global packaging and design agency with over 30 years' experience creating impactful packaging for leading retail and FMCG brands. We are a fast-paced, collaborative and international creative agency, working with some of the world's best-known consumer brands to deliver high-quality packaging that performs at retail level. The Role We are looking for a German speaking Project Executive / Junior Project Coordinator to join our growing team in South London. This is an excellent entry-level / early career opportunity for a graduate or college leaver with a minimum of A level German ideally with some administration experience, looking to build a career in project management, account management, or client services within a creative agency environment using the German language . You will manage and support your own small accounts and projects, working closely with an Account Director who will provide full training and development. Key Responsibilities Support and manage client accounts and project administration Coordinate project tasks, timelines, and internal workflows Liaise with German-speaking clients and internal teams Track project milestones and ensure deadlines are met Maintain accurate project documentation and reporting Provide regular updates to the Account Director Support smooth delivery of packaging and retail design projects Ensure high levels of accuracy and attention to detail across all tasks About You Minimum A level German and English Strong organisational and analytical skills High attention to detail and accuracy Excellent communication skills Able to manage multiple tasks and priorities Interested in building a career in project management or account management Comfortable working in a fast-paced, structured environment Able to commute to South London / Purley We welcome candidates from backgrounds such as: Administration, office support, education, eLearning, compliance, customer service, translation/localisation, or other structured professional environments Why Join Us? Full training and career development provided Opportunity to grow into Project Manager or Account Manager roles Work with international FMCG and retail brands Hybrid working (3 days office / 2 days home) Friendly, supportive, and multicultural team environment Long-term career progression within a global agency Apply Now If you have a minimum of A level German and looking to start your career in project coordination, account management, or client services, we would love to hear from you.
Apr 27, 2026
Full time
Project Executive - German Speaking Location: South London (Hybrid - 3 days office, 2 days home) Salary: £26,000 - £32,000 DOE + Benefits + Full Training + Career Progression Industry: International Packaging & Design Agency About Us Join a highly successful global packaging and design agency with over 30 years' experience creating impactful packaging for leading retail and FMCG brands. We are a fast-paced, collaborative and international creative agency, working with some of the world's best-known consumer brands to deliver high-quality packaging that performs at retail level. The Role We are looking for a German speaking Project Executive / Junior Project Coordinator to join our growing team in South London. This is an excellent entry-level / early career opportunity for a graduate or college leaver with a minimum of A level German ideally with some administration experience, looking to build a career in project management, account management, or client services within a creative agency environment using the German language . You will manage and support your own small accounts and projects, working closely with an Account Director who will provide full training and development. Key Responsibilities Support and manage client accounts and project administration Coordinate project tasks, timelines, and internal workflows Liaise with German-speaking clients and internal teams Track project milestones and ensure deadlines are met Maintain accurate project documentation and reporting Provide regular updates to the Account Director Support smooth delivery of packaging and retail design projects Ensure high levels of accuracy and attention to detail across all tasks About You Minimum A level German and English Strong organisational and analytical skills High attention to detail and accuracy Excellent communication skills Able to manage multiple tasks and priorities Interested in building a career in project management or account management Comfortable working in a fast-paced, structured environment Able to commute to South London / Purley We welcome candidates from backgrounds such as: Administration, office support, education, eLearning, compliance, customer service, translation/localisation, or other structured professional environments Why Join Us? Full training and career development provided Opportunity to grow into Project Manager or Account Manager roles Work with international FMCG and retail brands Hybrid working (3 days office / 2 days home) Friendly, supportive, and multicultural team environment Long-term career progression within a global agency Apply Now If you have a minimum of A level German and looking to start your career in project coordination, account management, or client services, we would love to hear from you.
Barchester Healthcare
Activities Coordinator - Care Home
Barchester Healthcare Herne Bay, Kent
ABOUT THE ROLE As an Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. Our ethos is all about celebrating life, so you'll help to devise imaginative, fun and motivational activities that suit every interest and ability. An extremely rewarding role, part of your time as an Activities Coordinator will be spent getting to know our residents and their families before you create tailored activities programmes focused on maximising everyone's wellbeing, independence and social engagement. ABOUT YOU You'll need to be warm, empathetic and personable to join us as an Activities Coordinator. Your organisational skills and driven mind-set mean you always get things done and make things happen. Meanwhile, your infectious enthusiasm and creative approach will inspire our residents and staff to get involved in activities both within the home and in the local community. Any similar experience would be ideal, but it isn't essential especially because we'll make sure you have the training you need to develop your skills and progress your career with us. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' Workplace Pension scheme, with Employer contributions from 3% And so much more! If you'd like to use your planning and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. 0508
Apr 27, 2026
Full time
ABOUT THE ROLE As an Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. Our ethos is all about celebrating life, so you'll help to devise imaginative, fun and motivational activities that suit every interest and ability. An extremely rewarding role, part of your time as an Activities Coordinator will be spent getting to know our residents and their families before you create tailored activities programmes focused on maximising everyone's wellbeing, independence and social engagement. ABOUT YOU You'll need to be warm, empathetic and personable to join us as an Activities Coordinator. Your organisational skills and driven mind-set mean you always get things done and make things happen. Meanwhile, your infectious enthusiasm and creative approach will inspire our residents and staff to get involved in activities both within the home and in the local community. Any similar experience would be ideal, but it isn't essential especially because we'll make sure you have the training you need to develop your skills and progress your career with us. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' Workplace Pension scheme, with Employer contributions from 3% And so much more! If you'd like to use your planning and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. 0508
Barchester Healthcare
Activities Coordinator - Care Home
Barchester Healthcare Swindon, Wiltshire
ABOUT THE ROLE As an Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. Our ethos is all about celebrating life, so you'll help to devise imaginative, fun and motivational activities that suit every interest and ability. An extremely rewarding role, part of your time as an Activities Coordinator will be spent getting to know our residents and their families before you create tailored activities programmes focused on maximising everyone's wellbeing, independence and social engagement. ABOUT YOU You'll need to be warm, empathetic and personable to join us as an Activities Coordinator. Your organisational skills and driven mind-set mean you always get things done and make things happen. Meanwhile, your infectious enthusiasm and creative approach will inspire our residents and staff to get involved in activities both within the home and in the local community. Any similar experience would be ideal, but it isn't essential especially because we'll make sure you have the training you need to develop your skills and progress your career with us. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' Workplace Pension scheme, with Employer contributions from 3% And so much more! If you'd like to use your planning and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Apr 27, 2026
Full time
ABOUT THE ROLE As an Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. Our ethos is all about celebrating life, so you'll help to devise imaginative, fun and motivational activities that suit every interest and ability. An extremely rewarding role, part of your time as an Activities Coordinator will be spent getting to know our residents and their families before you create tailored activities programmes focused on maximising everyone's wellbeing, independence and social engagement. ABOUT YOU You'll need to be warm, empathetic and personable to join us as an Activities Coordinator. Your organisational skills and driven mind-set mean you always get things done and make things happen. Meanwhile, your infectious enthusiasm and creative approach will inspire our residents and staff to get involved in activities both within the home and in the local community. Any similar experience would be ideal, but it isn't essential especially because we'll make sure you have the training you need to develop your skills and progress your career with us. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' Workplace Pension scheme, with Employer contributions from 3% And so much more! If you'd like to use your planning and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Osborne Appointments
Customer Service & Estimating Coordinator
Osborne Appointments Biggleswade, Bedfordshire
Role: Customer Services & Estimating Coordinator Location: Biggleswade Hours: Monday to Friday, 8am - 5pm, early finish Fridays Salary: £31,800 per annum OA are currently looking to recruit for an experienced Customer Services & Estimating Coordinator to join a well established client based in Biggleswade. Duties of a Customer Services & Estimating Coordinator: Deliver consistently high-quality customer service, maintaining a professional and friendly first impression at all times Provide timely support and advice to customers, ensuring accuracy with technical details (e.g. part and serial numbers) Prepare and manage estimates, quotations, and orders using internal systems and spreadsheets Coordinate and progress workshop jobs, keeping customers updated on status and timelines Handle RFQs, follow-ups, and customer communications to drive efficient service delivery Support the wider team with administrative tasks, including travel and logistics arrangements, as required What we would like from you: Previous experience within B2B Customer Service and an administration role Excellent communication skills; written and verbal Accurate with meticulous attention to detail Excellent organistion skills with ability to multi-task and prioritise workload Confident telephone manner Computer literate in Microsoft office If you are interested in this role, please apply below with your most recent CV. BEDFORDPERM By applying to this job advertisement, you confirm you have read and understood our and give OA Group authorisation to hold you provided data . Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Apr 27, 2026
Full time
Role: Customer Services & Estimating Coordinator Location: Biggleswade Hours: Monday to Friday, 8am - 5pm, early finish Fridays Salary: £31,800 per annum OA are currently looking to recruit for an experienced Customer Services & Estimating Coordinator to join a well established client based in Biggleswade. Duties of a Customer Services & Estimating Coordinator: Deliver consistently high-quality customer service, maintaining a professional and friendly first impression at all times Provide timely support and advice to customers, ensuring accuracy with technical details (e.g. part and serial numbers) Prepare and manage estimates, quotations, and orders using internal systems and spreadsheets Coordinate and progress workshop jobs, keeping customers updated on status and timelines Handle RFQs, follow-ups, and customer communications to drive efficient service delivery Support the wider team with administrative tasks, including travel and logistics arrangements, as required What we would like from you: Previous experience within B2B Customer Service and an administration role Excellent communication skills; written and verbal Accurate with meticulous attention to detail Excellent organistion skills with ability to multi-task and prioritise workload Confident telephone manner Computer literate in Microsoft office If you are interested in this role, please apply below with your most recent CV. BEDFORDPERM By applying to this job advertisement, you confirm you have read and understood our and give OA Group authorisation to hold you provided data . Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Parkside
Part Time Administrative Assistant (Service & Logistics)
Parkside Uxbridge, Middlesex
Part-Time Administrative Assistant (Service & Logistics) Hours: 20 hours per week (Monday-Friday, 4 hours per day: 9:30am-1:30pm or 10:30am-2:30pm) Office based Role Overview: Provide administrative support to the Service and Logistics teams, working closely with the Senior Service Coordinator and Logistics Coordinator. The role focuses on ensuring efficient day-to-day operations, maintaining high-quality standards, and supporting continuous improvement within the Service Department. Key Responsibilities: Provide administrative support to the Service Department to ensure efficient customer turnaround times for service and repair of equipment Communicate with customers via phone and email, providing updates on progress and expected completion dates Assist in preparing estimates for service and repair work Maintain accurate records in SAP, ensuring customer and company data is up to date Create and dispatch Service Notifications using SAP, including logging goods received and dispatched Run monthly reports to monitor contracts and warranty expiry dates Liaise with customers regarding renewals, send offers and terms & conditions, and raise invoices upon payment Support general departmental operations and undertake ad hoc duties as required Collaborate with internal departments to ensure effective communication and coordination Skills & Experience: Strong written and verbal communication skills Excellent interpersonal skills with the ability to build relationships at all levels Highly organised with strong attention to detail Ability to prioritise tasks and meet tight deadlines in a structured, methodical way Proficient in Microsoft Office, particularly Excel and Teams
Apr 27, 2026
Full time
Part-Time Administrative Assistant (Service & Logistics) Hours: 20 hours per week (Monday-Friday, 4 hours per day: 9:30am-1:30pm or 10:30am-2:30pm) Office based Role Overview: Provide administrative support to the Service and Logistics teams, working closely with the Senior Service Coordinator and Logistics Coordinator. The role focuses on ensuring efficient day-to-day operations, maintaining high-quality standards, and supporting continuous improvement within the Service Department. Key Responsibilities: Provide administrative support to the Service Department to ensure efficient customer turnaround times for service and repair of equipment Communicate with customers via phone and email, providing updates on progress and expected completion dates Assist in preparing estimates for service and repair work Maintain accurate records in SAP, ensuring customer and company data is up to date Create and dispatch Service Notifications using SAP, including logging goods received and dispatched Run monthly reports to monitor contracts and warranty expiry dates Liaise with customers regarding renewals, send offers and terms & conditions, and raise invoices upon payment Support general departmental operations and undertake ad hoc duties as required Collaborate with internal departments to ensure effective communication and coordination Skills & Experience: Strong written and verbal communication skills Excellent interpersonal skills with the ability to build relationships at all levels Highly organised with strong attention to detail Ability to prioritise tasks and meet tight deadlines in a structured, methodical way Proficient in Microsoft Office, particularly Excel and Teams
AIR Personnel Ltd
Customer Support Coordinator
AIR Personnel Ltd Kidlington, Oxfordshire
Air Personnel are delighted to support their client for the role of Customer Support Coordinator This role would suit a recent graduate with strong communication skills that would like to move into a supply chain logistics field within engineering or aviation The Material Management Division is based on a concept of One Customer and a strategy of assuring a stable supply of the highest quality components and materials provided at competitive prices. This strategy has three key elements: Quality, Cost and Delivery. Quality: The Material Management Division works directly with a global supply base to ensure customers receive only the highest quality approved materials and components. Cost: By consolidating requirements, utilising innovative supply chains and storage solutions the Material Management Division ensures that best price solutions are constantly offered to our customers. Delivery: Consolidation from our major suppliers helps to assure an uninterrupted supply of components and materials with priority of supply, cross inventory availability and efficiencies in order, receipt, storage and despatch processes. Description/Overall purpose of the Job for the Customer support Coordinator To coordinate the operation of a product area within the Material Management Division as specified by the Segment Manager. To support the Segment Manager, supporting Senior Management in the implementation of Company Policy and Procedure. To identify and develop new opportunities in conjunction with suppliers and customers. To achieve maximum results and gross profit, while also considering quality and delivery performance To contribute towards the out of hours support About You A fundamental requirement to be successful in this role is the ability to listen to customers, identifying and understanding their problems with a view to formulating and driving sustainable solutions. Excellent organisational skills and time management. Very good teamwork ability. Well-developed interpersonal skills, and an excellent communicator at all levels. Flexible to working requirements and the ability to rapidly adapt to changing situations. Highly presentable at all times. Flexibility to react positively to customer requirements efficiently. Main responsibilities To provide necessary support to senior Management in pursuance of overall Divisional and Company targets and objectives. To develop, maintain and improve successful relationships with the Supply Chain Partners and Customer. Develop and maintain a teamwork approach to working with colleagues. Demonstrate appropriate Commercial awareness in all business activities ensuring that the clients commercial position is adequately safeguarded at all times. Recognise potential new business opportunities and highlight such potential opportunities to Senior Management. Ensure authorisation of business transactions, customer quotations, purchase orders and charging instructions within Company Policy and deadlines. Act as the main point of contact for all supplier and customer inquiries, attend necessary meetings, and advocate for the customer's voice internally. To identify and resolve issues of a problematic nature at onset where possible through discussion / negotiation with the supplier / customer base. To ensure that customers are fully aware of any supply issues which may compromise production. To ensure the application of SAP AiO & EC2 consistent with the training received and all work instructions within your possession. To maintain departmental administrative systems and provide accurate documentation in order that support functions can operate efficiently i.e. cost file maintenance, product description database, invoice queries. To support and promote continuous improvement programmes. Ensure awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth. To provide regular reports on progress of investigations and work in progress to the Segment Manager. To coordinate the functioning of a specific product area or platform in the Material Management Division, as directed by the Segment Manager. To be capable of providing temporary holiday cover for various product areas or platforms. Enhancing customer satisfaction through active contribution. To ensure adherence to the Code of Conduct. To be able to perform on-call duties out of regular office hours, covering both office and warehouse functions. Desirable French and/or German Speaking Education, Qualifications or Training Essential Graduate calibre professional. Proficiency in English reading and writing is required. Supply Chain or Aviation based qualification or experience. Additional requirements Due to the nature of this position you will require DBS Security Clearance and be eligible for SC clearance. Applicants must meet any/all requirements of Export Compliance Regulations. Eligibility to work in the United Kingdom. Full UK Driving License As our business evolves, the job requirements will also evolve accordingly. You may occasionally need to perform tasks similar to your role, as instructed by the Segment Managers, that align with your skills and capabilities. This is a fantastic opportunity to join a leading aviation company that operate in a fantastic environment. Please call Michelle or apply with an up to date CV
Apr 27, 2026
Full time
Air Personnel are delighted to support their client for the role of Customer Support Coordinator This role would suit a recent graduate with strong communication skills that would like to move into a supply chain logistics field within engineering or aviation The Material Management Division is based on a concept of One Customer and a strategy of assuring a stable supply of the highest quality components and materials provided at competitive prices. This strategy has three key elements: Quality, Cost and Delivery. Quality: The Material Management Division works directly with a global supply base to ensure customers receive only the highest quality approved materials and components. Cost: By consolidating requirements, utilising innovative supply chains and storage solutions the Material Management Division ensures that best price solutions are constantly offered to our customers. Delivery: Consolidation from our major suppliers helps to assure an uninterrupted supply of components and materials with priority of supply, cross inventory availability and efficiencies in order, receipt, storage and despatch processes. Description/Overall purpose of the Job for the Customer support Coordinator To coordinate the operation of a product area within the Material Management Division as specified by the Segment Manager. To support the Segment Manager, supporting Senior Management in the implementation of Company Policy and Procedure. To identify and develop new opportunities in conjunction with suppliers and customers. To achieve maximum results and gross profit, while also considering quality and delivery performance To contribute towards the out of hours support About You A fundamental requirement to be successful in this role is the ability to listen to customers, identifying and understanding their problems with a view to formulating and driving sustainable solutions. Excellent organisational skills and time management. Very good teamwork ability. Well-developed interpersonal skills, and an excellent communicator at all levels. Flexible to working requirements and the ability to rapidly adapt to changing situations. Highly presentable at all times. Flexibility to react positively to customer requirements efficiently. Main responsibilities To provide necessary support to senior Management in pursuance of overall Divisional and Company targets and objectives. To develop, maintain and improve successful relationships with the Supply Chain Partners and Customer. Develop and maintain a teamwork approach to working with colleagues. Demonstrate appropriate Commercial awareness in all business activities ensuring that the clients commercial position is adequately safeguarded at all times. Recognise potential new business opportunities and highlight such potential opportunities to Senior Management. Ensure authorisation of business transactions, customer quotations, purchase orders and charging instructions within Company Policy and deadlines. Act as the main point of contact for all supplier and customer inquiries, attend necessary meetings, and advocate for the customer's voice internally. To identify and resolve issues of a problematic nature at onset where possible through discussion / negotiation with the supplier / customer base. To ensure that customers are fully aware of any supply issues which may compromise production. To ensure the application of SAP AiO & EC2 consistent with the training received and all work instructions within your possession. To maintain departmental administrative systems and provide accurate documentation in order that support functions can operate efficiently i.e. cost file maintenance, product description database, invoice queries. To support and promote continuous improvement programmes. Ensure awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth. To provide regular reports on progress of investigations and work in progress to the Segment Manager. To coordinate the functioning of a specific product area or platform in the Material Management Division, as directed by the Segment Manager. To be capable of providing temporary holiday cover for various product areas or platforms. Enhancing customer satisfaction through active contribution. To ensure adherence to the Code of Conduct. To be able to perform on-call duties out of regular office hours, covering both office and warehouse functions. Desirable French and/or German Speaking Education, Qualifications or Training Essential Graduate calibre professional. Proficiency in English reading and writing is required. Supply Chain or Aviation based qualification or experience. Additional requirements Due to the nature of this position you will require DBS Security Clearance and be eligible for SC clearance. Applicants must meet any/all requirements of Export Compliance Regulations. Eligibility to work in the United Kingdom. Full UK Driving License As our business evolves, the job requirements will also evolve accordingly. You may occasionally need to perform tasks similar to your role, as instructed by the Segment Managers, that align with your skills and capabilities. This is a fantastic opportunity to join a leading aviation company that operate in a fantastic environment. Please call Michelle or apply with an up to date CV

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