We are looking for a hands-on people leader, and are genuinely open in terms of your background! We have been supplying complete systems and component parts to dealers and installers across the UK for over 3 decades. Based in the home counties, you will thrive on developing relationships with customers but also improving and mentoring your staff. BASIC SALARY: £80,000 - £100,000 BENEFITS: Bonus Car or Car Allowance Pension Private Healthcare including Dental and Optical Life assurance 25 days holiday LOCATION: An office-based leadership role. With occasional international travel, you could be based anywhere within 75 minutes of our office in Berkshire. As the head of the UK business, you will report directly to the Group. You will be taking on a stable, profitable business with established team members and plenty of industry experience. You'll be heavily involved in the next phase of growth in a mature UK market and will have the benefit of a strong handover from the current General Manager. JOB DESCRIPTION: General Manager - Water Softeners, Water Treatment, Water As our General Manager, you will lead and develop the UK team to achieve realistic revenue and profit targets set by the wider group. This will also be a business generation and customer facing role, so you will want to keep that customer engagement and enjoy the sales cycle. You will have the autonomy to set sales objectives and strategies and help motivate the sales team how you see fit. In addition to this you will: Oversee all leadership elements for the business (Full P&L circa £10m t/o) including, Coaching & Motivating. Working with and developing the team of direct reports as well as overseeing the development of all indirect reports. There is a good mix of experience levels and longevity in our business, however, they do need challenging, mentoring, and supporting. Carry out regular market analysis to ensure we are aware of our competition and economic indicators that may impact our business. Help us drive into new market focus areas and ensure we maximise growth opportunities. Demonstrate operational excellence manage inventory, logistics and assembly teams PERSON SPECIFICATION: General Manager - Water Softeners, Water Treatment, Water Ultimately, as our General Manager, you'll be a commercially minded business leader (lead-by-example), someone who can clearly demonstrate how you have developed and grown sales in an SME environment, but also how you have influenced and progressed individuals. You will be an expert in client management and in using your position to network senior industry professionals to generate new business. You will ideally have: Have varied industry exposure with a keen focus on a technical product/service/solution. The person is more important than the experience so the aptitude and interest to learn will trump the industry specificity. You'll have the gravitas and presence to drive a sales strategy where you are the face of the business. Experience managing a multi-million-pound P&L Genuine enthusiasm for the SME environment, this is a role that requires a hands-on candidate who enjoys the "many hats" elements of SME business. THE GROUP: As part of an international group, we are active in a variety of industry and have more than 50 entities across 15 countries. We operate globally but are locally anchored. Each company has its own identity but is part of that bigger picture. We owe our success to a heightened level of cooperation with our customers, our search for sustainable solutions and continuous improvement and the recruitment of talented employees. We value talent, clear communication, an open culture and above all authenticity: that is what makes us an attractive employer and partner. All applicants will be required to sign an NDA prior to progressing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18464, Wallace Hind Selection
May 04, 2026
Full time
We are looking for a hands-on people leader, and are genuinely open in terms of your background! We have been supplying complete systems and component parts to dealers and installers across the UK for over 3 decades. Based in the home counties, you will thrive on developing relationships with customers but also improving and mentoring your staff. BASIC SALARY: £80,000 - £100,000 BENEFITS: Bonus Car or Car Allowance Pension Private Healthcare including Dental and Optical Life assurance 25 days holiday LOCATION: An office-based leadership role. With occasional international travel, you could be based anywhere within 75 minutes of our office in Berkshire. As the head of the UK business, you will report directly to the Group. You will be taking on a stable, profitable business with established team members and plenty of industry experience. You'll be heavily involved in the next phase of growth in a mature UK market and will have the benefit of a strong handover from the current General Manager. JOB DESCRIPTION: General Manager - Water Softeners, Water Treatment, Water As our General Manager, you will lead and develop the UK team to achieve realistic revenue and profit targets set by the wider group. This will also be a business generation and customer facing role, so you will want to keep that customer engagement and enjoy the sales cycle. You will have the autonomy to set sales objectives and strategies and help motivate the sales team how you see fit. In addition to this you will: Oversee all leadership elements for the business (Full P&L circa £10m t/o) including, Coaching & Motivating. Working with and developing the team of direct reports as well as overseeing the development of all indirect reports. There is a good mix of experience levels and longevity in our business, however, they do need challenging, mentoring, and supporting. Carry out regular market analysis to ensure we are aware of our competition and economic indicators that may impact our business. Help us drive into new market focus areas and ensure we maximise growth opportunities. Demonstrate operational excellence manage inventory, logistics and assembly teams PERSON SPECIFICATION: General Manager - Water Softeners, Water Treatment, Water Ultimately, as our General Manager, you'll be a commercially minded business leader (lead-by-example), someone who can clearly demonstrate how you have developed and grown sales in an SME environment, but also how you have influenced and progressed individuals. You will be an expert in client management and in using your position to network senior industry professionals to generate new business. You will ideally have: Have varied industry exposure with a keen focus on a technical product/service/solution. The person is more important than the experience so the aptitude and interest to learn will trump the industry specificity. You'll have the gravitas and presence to drive a sales strategy where you are the face of the business. Experience managing a multi-million-pound P&L Genuine enthusiasm for the SME environment, this is a role that requires a hands-on candidate who enjoys the "many hats" elements of SME business. THE GROUP: As part of an international group, we are active in a variety of industry and have more than 50 entities across 15 countries. We operate globally but are locally anchored. Each company has its own identity but is part of that bigger picture. We owe our success to a heightened level of cooperation with our customers, our search for sustainable solutions and continuous improvement and the recruitment of talented employees. We value talent, clear communication, an open culture and above all authenticity: that is what makes us an attractive employer and partner. All applicants will be required to sign an NDA prior to progressing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18464, Wallace Hind Selection
We are looking for a hands-on people leader, and are genuinely open in terms of your background! We have been supplying complete systems and component parts to dealers and installers across the UK for over 3 decades. Based in the home counties, you will thrive on developing relationships with customers but also improving and mentoring your staff. BASIC SALARY: £80,000 - £100,000 BENEFITS: Bonus Car or Car Allowance Pension Private Healthcare including Dental and Optical Life assurance 25 days holiday LOCATION: An office-based leadership role. With occasional international travel, you could be based anywhere within 75 minutes of our office in Berkshire. As the head of the UK business, you will report directly to the Group. You will be taking on a stable, profitable business with established team members and plenty of industry experience. You'll be heavily involved in the next phase of growth in a mature UK market and will have the benefit of a strong handover from the current General Manager. JOB DESCRIPTION: General Manager - Water Softeners, Water Treatment, Water As our General Manager, you will lead and develop the UK team to achieve realistic revenue and profit targets set by the wider group. This will also be a business generation and customer facing role, so you will want to keep that customer engagement and enjoy the sales cycle. You will have the autonomy to set sales objectives and strategies and help motivate the sales team how you see fit. In addition to this you will: Oversee all leadership elements for the business (Full P&L circa £10m t/o) including, Coaching & Motivating. Working with and developing the team of direct reports as well as overseeing the development of all indirect reports. There is a good mix of experience levels and longevity in our business, however, they do need challenging, mentoring, and supporting. Carry out regular market analysis to ensure we are aware of our competition and economic indicators that may impact our business. Help us drive into new market focus areas and ensure we maximise growth opportunities. Demonstrate operational excellence manage inventory, logistics and assembly teams PERSON SPECIFICATION: General Manager - Water Softeners, Water Treatment, Water Ultimately, as our General Manager, you'll be a commercially minded business leader (lead-by-example), someone who can clearly demonstrate how you have developed and grown sales in an SME environment, but also how you have influenced and progressed individuals. You will be an expert in client management and in using your position to network senior industry professionals to generate new business. You will ideally have: Have varied industry exposure with a keen focus on a technical product/service/solution. The person is more important than the experience so the aptitude and interest to learn will trump the industry specificity. You'll have the gravitas and presence to drive a sales strategy where you are the face of the business. Experience managing a multi-million-pound P&L Genuine enthusiasm for the SME environment, this is a role that requires a hands-on candidate who enjoys the "many hats" elements of SME business. THE GROUP: As part of an international group, we are active in a variety of industry and have more than 50 entities across 15 countries. We operate globally but are locally anchored. Each company has its own identity but is part of that bigger picture. We owe our success to a heightened level of cooperation with our customers, our search for sustainable solutions and continuous improvement and the recruitment of talented employees. We value talent, clear communication, an open culture and above all authenticity: that is what makes us an attractive employer and partner. All applicants will be required to sign an NDA prior to progressing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18464, Wallace Hind Selection
May 04, 2026
Full time
We are looking for a hands-on people leader, and are genuinely open in terms of your background! We have been supplying complete systems and component parts to dealers and installers across the UK for over 3 decades. Based in the home counties, you will thrive on developing relationships with customers but also improving and mentoring your staff. BASIC SALARY: £80,000 - £100,000 BENEFITS: Bonus Car or Car Allowance Pension Private Healthcare including Dental and Optical Life assurance 25 days holiday LOCATION: An office-based leadership role. With occasional international travel, you could be based anywhere within 75 minutes of our office in Berkshire. As the head of the UK business, you will report directly to the Group. You will be taking on a stable, profitable business with established team members and plenty of industry experience. You'll be heavily involved in the next phase of growth in a mature UK market and will have the benefit of a strong handover from the current General Manager. JOB DESCRIPTION: General Manager - Water Softeners, Water Treatment, Water As our General Manager, you will lead and develop the UK team to achieve realistic revenue and profit targets set by the wider group. This will also be a business generation and customer facing role, so you will want to keep that customer engagement and enjoy the sales cycle. You will have the autonomy to set sales objectives and strategies and help motivate the sales team how you see fit. In addition to this you will: Oversee all leadership elements for the business (Full P&L circa £10m t/o) including, Coaching & Motivating. Working with and developing the team of direct reports as well as overseeing the development of all indirect reports. There is a good mix of experience levels and longevity in our business, however, they do need challenging, mentoring, and supporting. Carry out regular market analysis to ensure we are aware of our competition and economic indicators that may impact our business. Help us drive into new market focus areas and ensure we maximise growth opportunities. Demonstrate operational excellence manage inventory, logistics and assembly teams PERSON SPECIFICATION: General Manager - Water Softeners, Water Treatment, Water Ultimately, as our General Manager, you'll be a commercially minded business leader (lead-by-example), someone who can clearly demonstrate how you have developed and grown sales in an SME environment, but also how you have influenced and progressed individuals. You will be an expert in client management and in using your position to network senior industry professionals to generate new business. You will ideally have: Have varied industry exposure with a keen focus on a technical product/service/solution. The person is more important than the experience so the aptitude and interest to learn will trump the industry specificity. You'll have the gravitas and presence to drive a sales strategy where you are the face of the business. Experience managing a multi-million-pound P&L Genuine enthusiasm for the SME environment, this is a role that requires a hands-on candidate who enjoys the "many hats" elements of SME business. THE GROUP: As part of an international group, we are active in a variety of industry and have more than 50 entities across 15 countries. We operate globally but are locally anchored. Each company has its own identity but is part of that bigger picture. We owe our success to a heightened level of cooperation with our customers, our search for sustainable solutions and continuous improvement and the recruitment of talented employees. We value talent, clear communication, an open culture and above all authenticity: that is what makes us an attractive employer and partner. All applicants will be required to sign an NDA prior to progressing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18464, Wallace Hind Selection
Key Accounts Director Location: Home-based with UK travel Salary: Package of £100k+ (including base salary, commission, and car allowance) Contract Type: Full Time, Permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Mercia Group (part of Wilmington plc) are looking for someone who knows how to build strong, lasting commercial relationships - and how to turn those relationships into meaningful, long term revenue. You'll likely come from an accountancy or professional services background, or have significant experience selling into regulated sectors such as legal services, education or financial services. Either way, you're experienced in handling complex conversations and applying sound commercial judgement in environments where credibility matters. You take a considered, consultative approach to sales. You invest time in understanding your clients, use insight to surface real challenges, and shape tailored, value-led propositions in response. This is predominantly a key account role, with most of your focus on managing, retaining and growing existing relationships, alongside a meaningful expectation to actively identify, develop, and convert new business opportunities. We re looking for someone who can demonstrate success in both growing existing accounts and consistently winning new business, with a strong focus on building a sustainable pipeline. If you're looking to take ownership of a high-value client portfolio and play a strategic role in Mercia s continued growth - combining account management excellence with proven new business capability - we'd love to hear from you! Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Main Purpose of the Role: In this role, you ll take ownership of a portfolio of Mercia s largest and most strategically important clients and partners. This includes leading accountancy firms, heads of groups and networks, as well as key industry partners such as software providers, training organisations and professional education bodies. You ll be responsible for maintaining and growing these relationships, taking a proactive approach to account management, spotting opportunities for expansion and ensuring long term client retention. You ll work closely with the Senior Leadership Team, alongside colleagues in sales and marketing, to support existing partnerships and develop new ones that align with Mercia s wider growth plans. Staying close to clients businesses, you'll provide insights, anticipate needs, and remain informed about changes in the accountancy industry to understand their impact on your portfolio. Key Tasks and Responsibilities: • Drive the growth and retention of revenue across your portfolio. • Develop and leverage commercial and strategic partnerships to contribute to Mercia's wider growth strategy. • Work closely with a designated Client Success Manager to ensure world-class service for strategic clients and partners. • Build and maintain strategic B2B partnerships; demonstrate solution-selling expertise in regulated industries (accountancy, legal services, or education). • Manage your time and workload efficiently to meet activity targets. • Line manage and support a small team of Key Account Managers. • Prioritise activity across your portfolio to maximise the potential and long-term value of each account. • Negotiate commercially with clients, partners, and procurement teams to achieve mutually beneficial outcomes, consulting legal teams as necessary. • Build and maintain a pipeline of opportunities that grows year on year. • Collaborate with the product division on new solutions, pricing, and go-to-market materials. • Support the wider sales team in commercial negotiations, proposals, and client contracting. • Accurately capture and record client and partner interactions in Salesforce and other systems. • Convert proposals into successful deals and track performance metrics (conversion rates, pipeline growth, revenue retention/win). • Log client feedback, requests, and insights with the Product Department. What s the Best Thing About This Role You will be at the heart of Mercia s strategic growth, shaping partnerships with some of the biggest names in the accountancy profession while leading a small team and influencing the wider sales strategy. What s the Most Challenging Thing About This Role Managing a high-value portfolio with multiple stakeholders and complex negotiations requires commercial agility, proactive problem-solving, and the ability to balance long-term strategy with day-to-day operational demands. What We re Looking For To be successful in this role, you must: • Proven experience selling solutions within a regulated environment, such as accountancy, professional education or training. • Demonstrable experience managing a portfolio of high value key accounts - typically up to 30 clients - with a clear focus on retention, growth and long term value. • Experience operating at senior leadership level, with the confidence to engage credibly with SLT, board level stakeholders and executive decision makers, both internally and externally. • Previous experience in line managing and coaching a Key Accounts or senior sales team. • A strong understanding of how to stay close to the commercial realities of the business, spotting opportunities for strategic partnerships and longer term growth. • A positive, thoughtful and disciplined approach to sales, focused on understanding client needs and solving problems rather than transactional selling. • A collaborative mindset and a willingness to share insight, best practice and experience with colleagues across the sales function. • Flexibility to travel across the UK to meet clients and partners, with occasional travel further afield, and the ability to attend regular internal meetings in Leicester and London. To be successful in this role, it would be great if you have: • Previous sales experience in the accountancy industry. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Mercia Group, part of Wilmington plc, a leading provider of information, education, and networking services. At Mercia, we support accountancy firms across the UK with high-quality training, content, and resources. By joining our team, you ll be part of a forward-thinking business that values curiosity, collaboration, and continuous growth. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
May 04, 2026
Full time
Key Accounts Director Location: Home-based with UK travel Salary: Package of £100k+ (including base salary, commission, and car allowance) Contract Type: Full Time, Permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Mercia Group (part of Wilmington plc) are looking for someone who knows how to build strong, lasting commercial relationships - and how to turn those relationships into meaningful, long term revenue. You'll likely come from an accountancy or professional services background, or have significant experience selling into regulated sectors such as legal services, education or financial services. Either way, you're experienced in handling complex conversations and applying sound commercial judgement in environments where credibility matters. You take a considered, consultative approach to sales. You invest time in understanding your clients, use insight to surface real challenges, and shape tailored, value-led propositions in response. This is predominantly a key account role, with most of your focus on managing, retaining and growing existing relationships, alongside a meaningful expectation to actively identify, develop, and convert new business opportunities. We re looking for someone who can demonstrate success in both growing existing accounts and consistently winning new business, with a strong focus on building a sustainable pipeline. If you're looking to take ownership of a high-value client portfolio and play a strategic role in Mercia s continued growth - combining account management excellence with proven new business capability - we'd love to hear from you! Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Main Purpose of the Role: In this role, you ll take ownership of a portfolio of Mercia s largest and most strategically important clients and partners. This includes leading accountancy firms, heads of groups and networks, as well as key industry partners such as software providers, training organisations and professional education bodies. You ll be responsible for maintaining and growing these relationships, taking a proactive approach to account management, spotting opportunities for expansion and ensuring long term client retention. You ll work closely with the Senior Leadership Team, alongside colleagues in sales and marketing, to support existing partnerships and develop new ones that align with Mercia s wider growth plans. Staying close to clients businesses, you'll provide insights, anticipate needs, and remain informed about changes in the accountancy industry to understand their impact on your portfolio. Key Tasks and Responsibilities: • Drive the growth and retention of revenue across your portfolio. • Develop and leverage commercial and strategic partnerships to contribute to Mercia's wider growth strategy. • Work closely with a designated Client Success Manager to ensure world-class service for strategic clients and partners. • Build and maintain strategic B2B partnerships; demonstrate solution-selling expertise in regulated industries (accountancy, legal services, or education). • Manage your time and workload efficiently to meet activity targets. • Line manage and support a small team of Key Account Managers. • Prioritise activity across your portfolio to maximise the potential and long-term value of each account. • Negotiate commercially with clients, partners, and procurement teams to achieve mutually beneficial outcomes, consulting legal teams as necessary. • Build and maintain a pipeline of opportunities that grows year on year. • Collaborate with the product division on new solutions, pricing, and go-to-market materials. • Support the wider sales team in commercial negotiations, proposals, and client contracting. • Accurately capture and record client and partner interactions in Salesforce and other systems. • Convert proposals into successful deals and track performance metrics (conversion rates, pipeline growth, revenue retention/win). • Log client feedback, requests, and insights with the Product Department. What s the Best Thing About This Role You will be at the heart of Mercia s strategic growth, shaping partnerships with some of the biggest names in the accountancy profession while leading a small team and influencing the wider sales strategy. What s the Most Challenging Thing About This Role Managing a high-value portfolio with multiple stakeholders and complex negotiations requires commercial agility, proactive problem-solving, and the ability to balance long-term strategy with day-to-day operational demands. What We re Looking For To be successful in this role, you must: • Proven experience selling solutions within a regulated environment, such as accountancy, professional education or training. • Demonstrable experience managing a portfolio of high value key accounts - typically up to 30 clients - with a clear focus on retention, growth and long term value. • Experience operating at senior leadership level, with the confidence to engage credibly with SLT, board level stakeholders and executive decision makers, both internally and externally. • Previous experience in line managing and coaching a Key Accounts or senior sales team. • A strong understanding of how to stay close to the commercial realities of the business, spotting opportunities for strategic partnerships and longer term growth. • A positive, thoughtful and disciplined approach to sales, focused on understanding client needs and solving problems rather than transactional selling. • A collaborative mindset and a willingness to share insight, best practice and experience with colleagues across the sales function. • Flexibility to travel across the UK to meet clients and partners, with occasional travel further afield, and the ability to attend regular internal meetings in Leicester and London. To be successful in this role, it would be great if you have: • Previous sales experience in the accountancy industry. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Mercia Group, part of Wilmington plc, a leading provider of information, education, and networking services. At Mercia, we support accountancy firms across the UK with high-quality training, content, and resources. By joining our team, you ll be part of a forward-thinking business that values curiosity, collaboration, and continuous growth. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
We are looking for a hands-on people leader, and are genuinely open in terms of your background! We have been supplying complete systems and component parts to dealers and installers across the UK for over 3 decades. Based in the home counties, you will thrive on developing relationships with customers but also improving and mentoring your staff. BASIC SALARY: £80,000 - £100,000 BENEFITS: Bonus Car or Car Allowance Pension Private Healthcare including Dental and Optical Life assurance 25 days holiday LOCATION: An office-based leadership role. With occasional international travel, you could be based anywhere within 75 minutes of our office in Berkshire. As the head of the UK business, you will report directly to the Group. You will be taking on a stable, profitable business with established team members and plenty of industry experience. You'll be heavily involved in the next phase of growth in a mature UK market and will have the benefit of a strong handover from the current General Manager. JOB DESCRIPTION: General Manager - Water Softeners, Water Treatment, Water As our General Manager, you will lead and develop the UK team to achieve realistic revenue and profit targets set by the wider group. This will also be a business generation and customer facing role, so you will want to keep that customer engagement and enjoy the sales cycle. You will have the autonomy to set sales objectives and strategies and help motivate the sales team how you see fit. In addition to this you will: Oversee all leadership elements for the business (Full P&L circa £10m t/o) including, Coaching & Motivating. Working with and developing the team of direct reports as well as overseeing the development of all indirect reports. There is a good mix of experience levels and longevity in our business, however, they do need challenging, mentoring, and supporting. Carry out regular market analysis to ensure we are aware of our competition and economic indicators that may impact our business. Help us drive into new market focus areas and ensure we maximise growth opportunities. Demonstrate operational excellence manage inventory, logistics and assembly teams PERSON SPECIFICATION: General Manager - Water Softeners, Water Treatment, Water Ultimately, as our General Manager, you'll be a commercially minded business leader (lead-by-example), someone who can clearly demonstrate how you have developed and grown sales in an SME environment, but also how you have influenced and progressed individuals. You will be an expert in client management and in using your position to network senior industry professionals to generate new business. You will ideally have: Have varied industry exposure with a keen focus on a technical product/service/solution. The person is more important than the experience so the aptitude and interest to learn will trump the industry specificity. You'll have the gravitas and presence to drive a sales strategy where you are the face of the business. Experience managing a multi-million-pound P&L Genuine enthusiasm for the SME environment, this is a role that requires a hands-on candidate who enjoys the "many hats" elements of SME business. THE GROUP: As part of an international group, we are active in a variety of industry and have more than 50 entities across 15 countries. We operate globally but are locally anchored. Each company has its own identity but is part of that bigger picture. We owe our success to a heightened level of cooperation with our customers, our search for sustainable solutions and continuous improvement and the recruitment of talented employees. We value talent, clear communication, an open culture and above all authenticity: that is what makes us an attractive employer and partner. All applicants will be required to sign an NDA prior to progressing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18464, Wallace Hind Selection
May 04, 2026
Full time
We are looking for a hands-on people leader, and are genuinely open in terms of your background! We have been supplying complete systems and component parts to dealers and installers across the UK for over 3 decades. Based in the home counties, you will thrive on developing relationships with customers but also improving and mentoring your staff. BASIC SALARY: £80,000 - £100,000 BENEFITS: Bonus Car or Car Allowance Pension Private Healthcare including Dental and Optical Life assurance 25 days holiday LOCATION: An office-based leadership role. With occasional international travel, you could be based anywhere within 75 minutes of our office in Berkshire. As the head of the UK business, you will report directly to the Group. You will be taking on a stable, profitable business with established team members and plenty of industry experience. You'll be heavily involved in the next phase of growth in a mature UK market and will have the benefit of a strong handover from the current General Manager. JOB DESCRIPTION: General Manager - Water Softeners, Water Treatment, Water As our General Manager, you will lead and develop the UK team to achieve realistic revenue and profit targets set by the wider group. This will also be a business generation and customer facing role, so you will want to keep that customer engagement and enjoy the sales cycle. You will have the autonomy to set sales objectives and strategies and help motivate the sales team how you see fit. In addition to this you will: Oversee all leadership elements for the business (Full P&L circa £10m t/o) including, Coaching & Motivating. Working with and developing the team of direct reports as well as overseeing the development of all indirect reports. There is a good mix of experience levels and longevity in our business, however, they do need challenging, mentoring, and supporting. Carry out regular market analysis to ensure we are aware of our competition and economic indicators that may impact our business. Help us drive into new market focus areas and ensure we maximise growth opportunities. Demonstrate operational excellence manage inventory, logistics and assembly teams PERSON SPECIFICATION: General Manager - Water Softeners, Water Treatment, Water Ultimately, as our General Manager, you'll be a commercially minded business leader (lead-by-example), someone who can clearly demonstrate how you have developed and grown sales in an SME environment, but also how you have influenced and progressed individuals. You will be an expert in client management and in using your position to network senior industry professionals to generate new business. You will ideally have: Have varied industry exposure with a keen focus on a technical product/service/solution. The person is more important than the experience so the aptitude and interest to learn will trump the industry specificity. You'll have the gravitas and presence to drive a sales strategy where you are the face of the business. Experience managing a multi-million-pound P&L Genuine enthusiasm for the SME environment, this is a role that requires a hands-on candidate who enjoys the "many hats" elements of SME business. THE GROUP: As part of an international group, we are active in a variety of industry and have more than 50 entities across 15 countries. We operate globally but are locally anchored. Each company has its own identity but is part of that bigger picture. We owe our success to a heightened level of cooperation with our customers, our search for sustainable solutions and continuous improvement and the recruitment of talented employees. We value talent, clear communication, an open culture and above all authenticity: that is what makes us an attractive employer and partner. All applicants will be required to sign an NDA prior to progressing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18464, Wallace Hind Selection
We are looking for a hands-on people leader, and are genuinely open in terms of your background! We have been supplying complete systems and component parts to dealers and installers across the UK for over 3 decades. Based in the home counties, you will thrive on developing relationships with customers but also improving and mentoring your staff. BASIC SALARY: £80,000 - £100,000 BENEFITS: Bonus Car or Car Allowance Pension Private Healthcare including Dental and Optical Life assurance 25 days holiday LOCATION: An office-based leadership role. With occasional international travel, you could be based anywhere within 75 minutes of our office in Berkshire. As the head of the UK business, you will report directly to the Group. You will be taking on a stable, profitable business with established team members and plenty of industry experience. You'll be heavily involved in the next phase of growth in a mature UK market and will have the benefit of a strong handover from the current General Manager. JOB DESCRIPTION: General Manager - Water Softeners, Water Treatment, Water As our General Manager, you will lead and develop the UK team to achieve realistic revenue and profit targets set by the wider group. This will also be a business generation and customer facing role, so you will want to keep that customer engagement and enjoy the sales cycle. You will have the autonomy to set sales objectives and strategies and help motivate the sales team how you see fit. In addition to this you will: Oversee all leadership elements for the business (Full P&L circa £10m t/o) including, Coaching & Motivating. Working with and developing the team of direct reports as well as overseeing the development of all indirect reports. There is a good mix of experience levels and longevity in our business, however, they do need challenging, mentoring, and supporting. Carry out regular market analysis to ensure we are aware of our competition and economic indicators that may impact our business. Help us drive into new market focus areas and ensure we maximise growth opportunities. Demonstrate operational excellence manage inventory, logistics and assembly teams PERSON SPECIFICATION: General Manager - Water Softeners, Water Treatment, Water Ultimately, as our General Manager, you'll be a commercially minded business leader (lead-by-example), someone who can clearly demonstrate how you have developed and grown sales in an SME environment, but also how you have influenced and progressed individuals. You will be an expert in client management and in using your position to network senior industry professionals to generate new business. You will ideally have: Have varied industry exposure with a keen focus on a technical product/service/solution. The person is more important than the experience so the aptitude and interest to learn will trump the industry specificity. You'll have the gravitas and presence to drive a sales strategy where you are the face of the business. Experience managing a multi-million-pound P&L Genuine enthusiasm for the SME environment, this is a role that requires a hands-on candidate who enjoys the "many hats" elements of SME business. THE GROUP: As part of an international group, we are active in a variety of industry and have more than 50 entities across 15 countries. We operate globally but are locally anchored. Each company has its own identity but is part of that bigger picture. We owe our success to a heightened level of cooperation with our customers, our search for sustainable solutions and continuous improvement and the recruitment of talented employees. We value talent, clear communication, an open culture and above all authenticity: that is what makes us an attractive employer and partner. All applicants will be required to sign an NDA prior to progressing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18464, Wallace Hind Selection
May 04, 2026
Full time
We are looking for a hands-on people leader, and are genuinely open in terms of your background! We have been supplying complete systems and component parts to dealers and installers across the UK for over 3 decades. Based in the home counties, you will thrive on developing relationships with customers but also improving and mentoring your staff. BASIC SALARY: £80,000 - £100,000 BENEFITS: Bonus Car or Car Allowance Pension Private Healthcare including Dental and Optical Life assurance 25 days holiday LOCATION: An office-based leadership role. With occasional international travel, you could be based anywhere within 75 minutes of our office in Berkshire. As the head of the UK business, you will report directly to the Group. You will be taking on a stable, profitable business with established team members and plenty of industry experience. You'll be heavily involved in the next phase of growth in a mature UK market and will have the benefit of a strong handover from the current General Manager. JOB DESCRIPTION: General Manager - Water Softeners, Water Treatment, Water As our General Manager, you will lead and develop the UK team to achieve realistic revenue and profit targets set by the wider group. This will also be a business generation and customer facing role, so you will want to keep that customer engagement and enjoy the sales cycle. You will have the autonomy to set sales objectives and strategies and help motivate the sales team how you see fit. In addition to this you will: Oversee all leadership elements for the business (Full P&L circa £10m t/o) including, Coaching & Motivating. Working with and developing the team of direct reports as well as overseeing the development of all indirect reports. There is a good mix of experience levels and longevity in our business, however, they do need challenging, mentoring, and supporting. Carry out regular market analysis to ensure we are aware of our competition and economic indicators that may impact our business. Help us drive into new market focus areas and ensure we maximise growth opportunities. Demonstrate operational excellence manage inventory, logistics and assembly teams PERSON SPECIFICATION: General Manager - Water Softeners, Water Treatment, Water Ultimately, as our General Manager, you'll be a commercially minded business leader (lead-by-example), someone who can clearly demonstrate how you have developed and grown sales in an SME environment, but also how you have influenced and progressed individuals. You will be an expert in client management and in using your position to network senior industry professionals to generate new business. You will ideally have: Have varied industry exposure with a keen focus on a technical product/service/solution. The person is more important than the experience so the aptitude and interest to learn will trump the industry specificity. You'll have the gravitas and presence to drive a sales strategy where you are the face of the business. Experience managing a multi-million-pound P&L Genuine enthusiasm for the SME environment, this is a role that requires a hands-on candidate who enjoys the "many hats" elements of SME business. THE GROUP: As part of an international group, we are active in a variety of industry and have more than 50 entities across 15 countries. We operate globally but are locally anchored. Each company has its own identity but is part of that bigger picture. We owe our success to a heightened level of cooperation with our customers, our search for sustainable solutions and continuous improvement and the recruitment of talented employees. We value talent, clear communication, an open culture and above all authenticity: that is what makes us an attractive employer and partner. All applicants will be required to sign an NDA prior to progressing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18464, Wallace Hind Selection
Wallace Hind Selection LTD
Colden Common, Hampshire
We are looking for a hands-on people leader, and are genuinely open in terms of your background! We have been supplying complete systems and component parts to dealers and installers across the UK for over 3 decades. Based in the home counties, you will thrive on developing relationships with customers but also improving and mentoring your staff. BASIC SALARY: £80,000 - £100,000 BENEFITS: Bonus Car or Car Allowance Pension Private Healthcare including Dental and Optical Life assurance 25 days holiday LOCATION: An office-based leadership role. With occasional international travel, you could be based anywhere within 75 minutes of our office in Berkshire. As the head of the UK business, you will report directly to the Group. You will be taking on a stable, profitable business with established team members and plenty of industry experience. You'll be heavily involved in the next phase of growth in a mature UK market and will have the benefit of a strong handover from the current General Manager. JOB DESCRIPTION: General Manager - Water Softeners, Water Treatment, Water As our General Manager, you will lead and develop the UK team to achieve realistic revenue and profit targets set by the wider group. This will also be a business generation and customer facing role, so you will want to keep that customer engagement and enjoy the sales cycle. You will have the autonomy to set sales objectives and strategies and help motivate the sales team how you see fit. In addition to this you will: Oversee all leadership elements for the business (Full P&L circa £10m t/o) including, Coaching & Motivating. Working with and developing the team of direct reports as well as overseeing the development of all indirect reports. There is a good mix of experience levels and longevity in our business, however, they do need challenging, mentoring, and supporting. Carry out regular market analysis to ensure we are aware of our competition and economic indicators that may impact our business. Help us drive into new market focus areas and ensure we maximise growth opportunities. Demonstrate operational excellence manage inventory, logistics and assembly teams PERSON SPECIFICATION: General Manager - Water Softeners, Water Treatment, Water Ultimately, as our General Manager, you'll be a commercially minded business leader (lead-by-example), someone who can clearly demonstrate how you have developed and grown sales in an SME environment, but also how you have influenced and progressed individuals. You will be an expert in client management and in using your position to network senior industry professionals to generate new business. You will ideally have: Have varied industry exposure with a keen focus on a technical product/service/solution. The person is more important than the experience so the aptitude and interest to learn will trump the industry specificity. You'll have the gravitas and presence to drive a sales strategy where you are the face of the business. Experience managing a multi-million-pound P&L Genuine enthusiasm for the SME environment, this is a role that requires a hands-on candidate who enjoys the "many hats" elements of SME business. THE GROUP: As part of an international group, we are active in a variety of industry and have more than 50 entities across 15 countries. We operate globally but are locally anchored. Each company has its own identity but is part of that bigger picture. We owe our success to a heightened level of cooperation with our customers, our search for sustainable solutions and continuous improvement and the recruitment of talented employees. We value talent, clear communication, an open culture and above all authenticity: that is what makes us an attractive employer and partner. All applicants will be required to sign an NDA prior to progressing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18464, Wallace Hind Selection
May 04, 2026
Full time
We are looking for a hands-on people leader, and are genuinely open in terms of your background! We have been supplying complete systems and component parts to dealers and installers across the UK for over 3 decades. Based in the home counties, you will thrive on developing relationships with customers but also improving and mentoring your staff. BASIC SALARY: £80,000 - £100,000 BENEFITS: Bonus Car or Car Allowance Pension Private Healthcare including Dental and Optical Life assurance 25 days holiday LOCATION: An office-based leadership role. With occasional international travel, you could be based anywhere within 75 minutes of our office in Berkshire. As the head of the UK business, you will report directly to the Group. You will be taking on a stable, profitable business with established team members and plenty of industry experience. You'll be heavily involved in the next phase of growth in a mature UK market and will have the benefit of a strong handover from the current General Manager. JOB DESCRIPTION: General Manager - Water Softeners, Water Treatment, Water As our General Manager, you will lead and develop the UK team to achieve realistic revenue and profit targets set by the wider group. This will also be a business generation and customer facing role, so you will want to keep that customer engagement and enjoy the sales cycle. You will have the autonomy to set sales objectives and strategies and help motivate the sales team how you see fit. In addition to this you will: Oversee all leadership elements for the business (Full P&L circa £10m t/o) including, Coaching & Motivating. Working with and developing the team of direct reports as well as overseeing the development of all indirect reports. There is a good mix of experience levels and longevity in our business, however, they do need challenging, mentoring, and supporting. Carry out regular market analysis to ensure we are aware of our competition and economic indicators that may impact our business. Help us drive into new market focus areas and ensure we maximise growth opportunities. Demonstrate operational excellence manage inventory, logistics and assembly teams PERSON SPECIFICATION: General Manager - Water Softeners, Water Treatment, Water Ultimately, as our General Manager, you'll be a commercially minded business leader (lead-by-example), someone who can clearly demonstrate how you have developed and grown sales in an SME environment, but also how you have influenced and progressed individuals. You will be an expert in client management and in using your position to network senior industry professionals to generate new business. You will ideally have: Have varied industry exposure with a keen focus on a technical product/service/solution. The person is more important than the experience so the aptitude and interest to learn will trump the industry specificity. You'll have the gravitas and presence to drive a sales strategy where you are the face of the business. Experience managing a multi-million-pound P&L Genuine enthusiasm for the SME environment, this is a role that requires a hands-on candidate who enjoys the "many hats" elements of SME business. THE GROUP: As part of an international group, we are active in a variety of industry and have more than 50 entities across 15 countries. We operate globally but are locally anchored. Each company has its own identity but is part of that bigger picture. We owe our success to a heightened level of cooperation with our customers, our search for sustainable solutions and continuous improvement and the recruitment of talented employees. We value talent, clear communication, an open culture and above all authenticity: that is what makes us an attractive employer and partner. All applicants will be required to sign an NDA prior to progressing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18464, Wallace Hind Selection
We are looking for a hands-on people leader, and are genuinely open in terms of your background! We have been supplying complete systems and component parts to dealers and installers across the UK for over 3 decades. Based in the home counties, you will thrive on developing relationships with customers but also improving and mentoring your staff. BASIC SALARY: £80,000 - £100,000 BENEFITS: Bonus Car or Car Allowance Pension Private Healthcare including Dental and Optical Life assurance 25 days holiday LOCATION: An office-based leadership role. With occasional international travel, you could be based anywhere within 75 minutes of our office in Berkshire. As the head of the UK business, you will report directly to the Group. You will be taking on a stable, profitable business with established team members and plenty of industry experience. You'll be heavily involved in the next phase of growth in a mature UK market and will have the benefit of a strong handover from the current General Manager. JOB DESCRIPTION: General Manager - Water Softeners, Water Treatment, Water As our General Manager, you will lead and develop the UK team to achieve realistic revenue and profit targets set by the wider group. This will also be a business generation and customer facing role, so you will want to keep that customer engagement and enjoy the sales cycle. You will have the autonomy to set sales objectives and strategies and help motivate the sales team how you see fit. In addition to this you will: Oversee all leadership elements for the business (Full P&L circa £10m t/o) including, Coaching & Motivating. Working with and developing the team of direct reports as well as overseeing the development of all indirect reports. There is a good mix of experience levels and longevity in our business, however, they do need challenging, mentoring, and supporting. Carry out regular market analysis to ensure we are aware of our competition and economic indicators that may impact our business. Help us drive into new market focus areas and ensure we maximise growth opportunities. Demonstrate operational excellence manage inventory, logistics and assembly teams PERSON SPECIFICATION: General Manager - Water Softeners, Water Treatment, Water Ultimately, as our General Manager, you'll be a commercially minded business leader (lead-by-example), someone who can clearly demonstrate how you have developed and grown sales in an SME environment, but also how you have influenced and progressed individuals. You will be an expert in client management and in using your position to network senior industry professionals to generate new business. You will ideally have: Have varied industry exposure with a keen focus on a technical product/service/solution. The person is more important than the experience so the aptitude and interest to learn will trump the industry specificity. You'll have the gravitas and presence to drive a sales strategy where you are the face of the business. Experience managing a multi-million-pound P&L Genuine enthusiasm for the SME environment, this is a role that requires a hands-on candidate who enjoys the "many hats" elements of SME business. THE GROUP: As part of an international group, we are active in a variety of industry and have more than 50 entities across 15 countries. We operate globally but are locally anchored. Each company has its own identity but is part of that bigger picture. We owe our success to a heightened level of cooperation with our customers, our search for sustainable solutions and continuous improvement and the recruitment of talented employees. We value talent, clear communication, an open culture and above all authenticity: that is what makes us an attractive employer and partner. All applicants will be required to sign an NDA prior to progressing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18464, Wallace Hind Selection
May 04, 2026
Full time
We are looking for a hands-on people leader, and are genuinely open in terms of your background! We have been supplying complete systems and component parts to dealers and installers across the UK for over 3 decades. Based in the home counties, you will thrive on developing relationships with customers but also improving and mentoring your staff. BASIC SALARY: £80,000 - £100,000 BENEFITS: Bonus Car or Car Allowance Pension Private Healthcare including Dental and Optical Life assurance 25 days holiday LOCATION: An office-based leadership role. With occasional international travel, you could be based anywhere within 75 minutes of our office in Berkshire. As the head of the UK business, you will report directly to the Group. You will be taking on a stable, profitable business with established team members and plenty of industry experience. You'll be heavily involved in the next phase of growth in a mature UK market and will have the benefit of a strong handover from the current General Manager. JOB DESCRIPTION: General Manager - Water Softeners, Water Treatment, Water As our General Manager, you will lead and develop the UK team to achieve realistic revenue and profit targets set by the wider group. This will also be a business generation and customer facing role, so you will want to keep that customer engagement and enjoy the sales cycle. You will have the autonomy to set sales objectives and strategies and help motivate the sales team how you see fit. In addition to this you will: Oversee all leadership elements for the business (Full P&L circa £10m t/o) including, Coaching & Motivating. Working with and developing the team of direct reports as well as overseeing the development of all indirect reports. There is a good mix of experience levels and longevity in our business, however, they do need challenging, mentoring, and supporting. Carry out regular market analysis to ensure we are aware of our competition and economic indicators that may impact our business. Help us drive into new market focus areas and ensure we maximise growth opportunities. Demonstrate operational excellence manage inventory, logistics and assembly teams PERSON SPECIFICATION: General Manager - Water Softeners, Water Treatment, Water Ultimately, as our General Manager, you'll be a commercially minded business leader (lead-by-example), someone who can clearly demonstrate how you have developed and grown sales in an SME environment, but also how you have influenced and progressed individuals. You will be an expert in client management and in using your position to network senior industry professionals to generate new business. You will ideally have: Have varied industry exposure with a keen focus on a technical product/service/solution. The person is more important than the experience so the aptitude and interest to learn will trump the industry specificity. You'll have the gravitas and presence to drive a sales strategy where you are the face of the business. Experience managing a multi-million-pound P&L Genuine enthusiasm for the SME environment, this is a role that requires a hands-on candidate who enjoys the "many hats" elements of SME business. THE GROUP: As part of an international group, we are active in a variety of industry and have more than 50 entities across 15 countries. We operate globally but are locally anchored. Each company has its own identity but is part of that bigger picture. We owe our success to a heightened level of cooperation with our customers, our search for sustainable solutions and continuous improvement and the recruitment of talented employees. We value talent, clear communication, an open culture and above all authenticity: that is what makes us an attractive employer and partner. All applicants will be required to sign an NDA prior to progressing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18464, Wallace Hind Selection
We are looking for a hands-on people leader, and are genuinely open in terms of your background! We have been supplying complete systems and component parts to dealers and installers across the UK for over 3 decades. Based in the home counties, you will thrive on developing relationships with customers but also improving and mentoring your staff. BASIC SALARY: £80,000 - £100,000 BENEFITS: Bonus Car or Car Allowance Pension Private Healthcare including Dental and Optical Life assurance 25 days holiday LOCATION: An office-based leadership role. With occasional international travel, you could be based anywhere within 75 minutes of our office in Berkshire. As the head of the UK business, you will report directly to the Group. You will be taking on a stable, profitable business with established team members and plenty of industry experience. You'll be heavily involved in the next phase of growth in a mature UK market and will have the benefit of a strong handover from the current General Manager. JOB DESCRIPTION: General Manager - Water Softeners, Water Treatment, Water As our General Manager, you will lead and develop the UK team to achieve realistic revenue and profit targets set by the wider group. This will also be a business generation and customer facing role, so you will want to keep that customer engagement and enjoy the sales cycle. You will have the autonomy to set sales objectives and strategies and help motivate the sales team how you see fit. In addition to this you will: Oversee all leadership elements for the business (Full P&L circa £10m t/o) including, Coaching & Motivating. Working with and developing the team of direct reports as well as overseeing the development of all indirect reports. There is a good mix of experience levels and longevity in our business, however, they do need challenging, mentoring, and supporting. Carry out regular market analysis to ensure we are aware of our competition and economic indicators that may impact our business. Help us drive into new market focus areas and ensure we maximise growth opportunities. Demonstrate operational excellence manage inventory, logistics and assembly teams PERSON SPECIFICATION: General Manager - Water Softeners, Water Treatment, Water Ultimately, as our General Manager, you'll be a commercially minded business leader (lead-by-example), someone who can clearly demonstrate how you have developed and grown sales in an SME environment, but also how you have influenced and progressed individuals. You will be an expert in client management and in using your position to network senior industry professionals to generate new business. You will ideally have: Have varied industry exposure with a keen focus on a technical product/service/solution. The person is more important than the experience so the aptitude and interest to learn will trump the industry specificity. You'll have the gravitas and presence to drive a sales strategy where you are the face of the business. Experience managing a multi-million-pound P&L Genuine enthusiasm for the SME environment, this is a role that requires a hands-on candidate who enjoys the "many hats" elements of SME business. THE GROUP: As part of an international group, we are active in a variety of industry and have more than 50 entities across 15 countries. We operate globally but are locally anchored. Each company has its own identity but is part of that bigger picture. We owe our success to a heightened level of cooperation with our customers, our search for sustainable solutions and continuous improvement and the recruitment of talented employees. We value talent, clear communication, an open culture and above all authenticity: that is what makes us an attractive employer and partner. All applicants will be required to sign an NDA prior to progressing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18464, Wallace Hind Selection
May 04, 2026
Full time
We are looking for a hands-on people leader, and are genuinely open in terms of your background! We have been supplying complete systems and component parts to dealers and installers across the UK for over 3 decades. Based in the home counties, you will thrive on developing relationships with customers but also improving and mentoring your staff. BASIC SALARY: £80,000 - £100,000 BENEFITS: Bonus Car or Car Allowance Pension Private Healthcare including Dental and Optical Life assurance 25 days holiday LOCATION: An office-based leadership role. With occasional international travel, you could be based anywhere within 75 minutes of our office in Berkshire. As the head of the UK business, you will report directly to the Group. You will be taking on a stable, profitable business with established team members and plenty of industry experience. You'll be heavily involved in the next phase of growth in a mature UK market and will have the benefit of a strong handover from the current General Manager. JOB DESCRIPTION: General Manager - Water Softeners, Water Treatment, Water As our General Manager, you will lead and develop the UK team to achieve realistic revenue and profit targets set by the wider group. This will also be a business generation and customer facing role, so you will want to keep that customer engagement and enjoy the sales cycle. You will have the autonomy to set sales objectives and strategies and help motivate the sales team how you see fit. In addition to this you will: Oversee all leadership elements for the business (Full P&L circa £10m t/o) including, Coaching & Motivating. Working with and developing the team of direct reports as well as overseeing the development of all indirect reports. There is a good mix of experience levels and longevity in our business, however, they do need challenging, mentoring, and supporting. Carry out regular market analysis to ensure we are aware of our competition and economic indicators that may impact our business. Help us drive into new market focus areas and ensure we maximise growth opportunities. Demonstrate operational excellence manage inventory, logistics and assembly teams PERSON SPECIFICATION: General Manager - Water Softeners, Water Treatment, Water Ultimately, as our General Manager, you'll be a commercially minded business leader (lead-by-example), someone who can clearly demonstrate how you have developed and grown sales in an SME environment, but also how you have influenced and progressed individuals. You will be an expert in client management and in using your position to network senior industry professionals to generate new business. You will ideally have: Have varied industry exposure with a keen focus on a technical product/service/solution. The person is more important than the experience so the aptitude and interest to learn will trump the industry specificity. You'll have the gravitas and presence to drive a sales strategy where you are the face of the business. Experience managing a multi-million-pound P&L Genuine enthusiasm for the SME environment, this is a role that requires a hands-on candidate who enjoys the "many hats" elements of SME business. THE GROUP: As part of an international group, we are active in a variety of industry and have more than 50 entities across 15 countries. We operate globally but are locally anchored. Each company has its own identity but is part of that bigger picture. We owe our success to a heightened level of cooperation with our customers, our search for sustainable solutions and continuous improvement and the recruitment of talented employees. We value talent, clear communication, an open culture and above all authenticity: that is what makes us an attractive employer and partner. All applicants will be required to sign an NDA prior to progressing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18464, Wallace Hind Selection
Business Development Manager - LMS Programme Name: Logistics & Mission Support (LMS) Location: Bristol - with travel required and flexibility to work from home dependent on business demands The Business Development Manager for the Logistics & Mission Support Division leads the identification, qualification, and capture of opportunities to modernise and transform supply chains across the UK MOD, wider defence sector, and select commercial markets. The role drives growth through technology enabled, digitally focused solutions that enhance mission support and sustainment. It requires strong stakeholder engagement, strategic sales development, and cross functional collaboration to expand the opportunity pipeline and deliver sustained business growth. As part of the Leidos UK Growth Team, the successful candidate will report to the Vice President of Growth for the UK, and work in direct support of the Vice President, Logistics and Mission Support Division. Primary Responsibilities Pipeline Management Build and strengthen the 3 5 year opportunity pipeline-including adjacent markets-aligned with the UK Strategy. Lead and participate in the identification, qualification, and pursuit of strategic new business opportunities. Bring insight into customer needs and emerging requirements related to advanced supply chain and mission tool/capability development including automation, AI/ML, cyber, data exploitation and digital modernisation. Partnership and Stakeholder Management Identify and nurture strategic partnerships and senior relationships with clients and technology providers to position Leidos as technology integrator of choice for MOD and other supply chain transformation opportunities. Communicate compelling, mission focused stories about Leidos' capabilities to drive customer engagement. Work with marketing team to develop innovative campaigns to bring Leidos global capabilities to the UK market. Capture Leadership You will be capable of leading and executing significant new business campaigns in the MOD and wider supply chain transformation market. Operating effectively within a multi functional team, you will be an effective leader and communicator and have a background in/understanding of MOD and Supply Chain clients (both public and private sector), the marketplace and their requirements. Participate as a thought leader in bid decisions, gate reviews, and development of cost strategies. Direct and coordinate multi disciplinary teams (capture, technology, operations, finance) to create differentiated proposals following the Leidos gate review and WinPlan process. You will contribute to Leidos bid teams by providing the voice of the client. Conduct after action reviews and other business reviews to capture lessons learned and recommend adjustments to capture strategy and execution. Division and Campaign Strategy Partner with Business Area and Division leadership to refine strategy and shape a solution based growth portfolio. Support and partner with the Logistic Commodities and Services Transformation (LCST) OCG lead to ensure that synergies and know how from that programme are incorporated into new business opportunities. Serve as a connector between Growth and the CTO organisations to drive mission alignment and opportunity development, ensuring the pull through of new capabilities from the US. Drive the development and submission of POV papers, capability demonstrations, and RFI responses that showcase global Leidos capabilities and shape strategic opportunities. Domain Specific Requirements Requires 15+ years of prior relevant experience, including 5+ years' experience in government sales in the defence industry with a proven track record of building and maintaining trusted customer and stakeholder relationships. Capture Record Proven track record of driving sustained growth, winning contracts valued in excess of £25 million and meeting annual divisional Submits and Awards targets typically in the £100 m £300 M range. Supply Chain Expertise Substantial experience in commercial and/or MOD supply chain design, business process transformation and technology enabled logistics solutions. Digital Capability Ability to identify opportunities for digital modernisation aligned to target sectors. MOD Insight Customer level understanding of the Logistics Commodities & Services Transformation (LCST) programme and digital transformation initiatives across MOD and wider Defence including international areas such as NATO and the EU. Commercial Acumen Must be capable of managing a multi million New Business Funds budget across multiple lines of operation, ensuring appropriate expenditure and budgetary control. Strong understanding of cost, revenue and fee drivers and price modelling. Clearance Must meet UK security clearance (SC) residency criteria, typically requiring 10 years of UK residency. What we do for you At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work life balance. Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexi-Time Working Commitment to Diversity We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are The Logistics Commodities & Services Transformation (LCST) Programme for the UK Ministry of Defence is a critical effort to enhance and improve the UK's defence supply chain. The programme provides essential services such as storage and distribution for the MOD's materiel, including a global freight service and the procurement and inventory management of 70,000 commodity NATO Stock Numbers (NSNs). Working together as Team Leidos we are helping to transform the UK's defence supply chain by providing an integration of a complex mixture of services, at low risk, using a modern suite of systems that will deliver one version of the truth. For the first time, the MOD will see the whole picture, as it is happening. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
May 04, 2026
Full time
Business Development Manager - LMS Programme Name: Logistics & Mission Support (LMS) Location: Bristol - with travel required and flexibility to work from home dependent on business demands The Business Development Manager for the Logistics & Mission Support Division leads the identification, qualification, and capture of opportunities to modernise and transform supply chains across the UK MOD, wider defence sector, and select commercial markets. The role drives growth through technology enabled, digitally focused solutions that enhance mission support and sustainment. It requires strong stakeholder engagement, strategic sales development, and cross functional collaboration to expand the opportunity pipeline and deliver sustained business growth. As part of the Leidos UK Growth Team, the successful candidate will report to the Vice President of Growth for the UK, and work in direct support of the Vice President, Logistics and Mission Support Division. Primary Responsibilities Pipeline Management Build and strengthen the 3 5 year opportunity pipeline-including adjacent markets-aligned with the UK Strategy. Lead and participate in the identification, qualification, and pursuit of strategic new business opportunities. Bring insight into customer needs and emerging requirements related to advanced supply chain and mission tool/capability development including automation, AI/ML, cyber, data exploitation and digital modernisation. Partnership and Stakeholder Management Identify and nurture strategic partnerships and senior relationships with clients and technology providers to position Leidos as technology integrator of choice for MOD and other supply chain transformation opportunities. Communicate compelling, mission focused stories about Leidos' capabilities to drive customer engagement. Work with marketing team to develop innovative campaigns to bring Leidos global capabilities to the UK market. Capture Leadership You will be capable of leading and executing significant new business campaigns in the MOD and wider supply chain transformation market. Operating effectively within a multi functional team, you will be an effective leader and communicator and have a background in/understanding of MOD and Supply Chain clients (both public and private sector), the marketplace and their requirements. Participate as a thought leader in bid decisions, gate reviews, and development of cost strategies. Direct and coordinate multi disciplinary teams (capture, technology, operations, finance) to create differentiated proposals following the Leidos gate review and WinPlan process. You will contribute to Leidos bid teams by providing the voice of the client. Conduct after action reviews and other business reviews to capture lessons learned and recommend adjustments to capture strategy and execution. Division and Campaign Strategy Partner with Business Area and Division leadership to refine strategy and shape a solution based growth portfolio. Support and partner with the Logistic Commodities and Services Transformation (LCST) OCG lead to ensure that synergies and know how from that programme are incorporated into new business opportunities. Serve as a connector between Growth and the CTO organisations to drive mission alignment and opportunity development, ensuring the pull through of new capabilities from the US. Drive the development and submission of POV papers, capability demonstrations, and RFI responses that showcase global Leidos capabilities and shape strategic opportunities. Domain Specific Requirements Requires 15+ years of prior relevant experience, including 5+ years' experience in government sales in the defence industry with a proven track record of building and maintaining trusted customer and stakeholder relationships. Capture Record Proven track record of driving sustained growth, winning contracts valued in excess of £25 million and meeting annual divisional Submits and Awards targets typically in the £100 m £300 M range. Supply Chain Expertise Substantial experience in commercial and/or MOD supply chain design, business process transformation and technology enabled logistics solutions. Digital Capability Ability to identify opportunities for digital modernisation aligned to target sectors. MOD Insight Customer level understanding of the Logistics Commodities & Services Transformation (LCST) programme and digital transformation initiatives across MOD and wider Defence including international areas such as NATO and the EU. Commercial Acumen Must be capable of managing a multi million New Business Funds budget across multiple lines of operation, ensuring appropriate expenditure and budgetary control. Strong understanding of cost, revenue and fee drivers and price modelling. Clearance Must meet UK security clearance (SC) residency criteria, typically requiring 10 years of UK residency. What we do for you At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work life balance. Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexi-Time Working Commitment to Diversity We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are The Logistics Commodities & Services Transformation (LCST) Programme for the UK Ministry of Defence is a critical effort to enhance and improve the UK's defence supply chain. The programme provides essential services such as storage and distribution for the MOD's materiel, including a global freight service and the procurement and inventory management of 70,000 commodity NATO Stock Numbers (NSNs). Working together as Team Leidos we are helping to transform the UK's defence supply chain by providing an integration of a complex mixture of services, at low risk, using a modern suite of systems that will deliver one version of the truth. For the first time, the MOD will see the whole picture, as it is happening. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
The Ark (95988), United Kingdom, London, Senior Manager, Regulatory Legal We're seeking a forward thinking Senior Manager of Regulatory Legal to support the ambitious growth of our global payments network, reporting to the Global Network Legal team. The successful candidate will be a valued member of a truly global legal team, providing advisory guidance to the global payments team, being the subject matter expert on international payment regulation and laws that impact our growth agenda, and helping the business navigate these. They will leverage their outstanding legal and communication skills, and bring an ability to anticipate and deliver on the needs of an innovative, sophisticated, and fast-paced business to simultaneously manage a wide range of transactions and projects. As a key strategic partner embedded within the business, you will help to identify risks and solve problems alongside a team of world-class professionals. You will find that the Legal Department is not a "check the box" function but instead, an important voice and strategic partner in all aspects of the business. What you'll do Drive international expansion for our Global Payments Network by providing strategic and actionable regulatory advice and expertise Own our international regulation strategy and delivery roadmap for the Global Payments Network Partner closely with Risk and Compliance officers to ensure comprehensive support Provide thought and strategic leadership on relevant industry and regulatory developments Engage and oversee outside legal counsel as needed in an effective and efficient manner Represent with external parties, including customers, regulators, partners, industry trade groups and outside law firms Stay abreast of external legal and regulatory developments and expectations that could impact the environment in which Capital One operates, understanding its impact on Capital One's inherent compliance risk Provide awareness and training on compliance risk and related matters, specifically around regulatory expectations What you'll bring Qualified solicitor with 6+ years of post qualification experience Regulatory experience within the payments industry required; experience engaging with regulators preferred Experience working within a financial services environment Strong understanding of the payment services regulatory environment within the UK, EU and beyond Strong business judgment and analytical skills Excellent communication skills, with an ability to clearly communicate compliance risk to stakeholders at all levels across the business and to external stakeholders, including regulators A willingness and ability to influence and effectively challenge stakeholders with credibility at all levels business, as well as external stakeholders, including regulators Being comfortable balancing trade-offs between risk and returns in order to achieve our business objectives and to support us in effectively managing all compliance legal risks associated with the Capital One An ability to build and leverage relevant networks inside and outside the organisation Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjust
May 04, 2026
Full time
The Ark (95988), United Kingdom, London, Senior Manager, Regulatory Legal We're seeking a forward thinking Senior Manager of Regulatory Legal to support the ambitious growth of our global payments network, reporting to the Global Network Legal team. The successful candidate will be a valued member of a truly global legal team, providing advisory guidance to the global payments team, being the subject matter expert on international payment regulation and laws that impact our growth agenda, and helping the business navigate these. They will leverage their outstanding legal and communication skills, and bring an ability to anticipate and deliver on the needs of an innovative, sophisticated, and fast-paced business to simultaneously manage a wide range of transactions and projects. As a key strategic partner embedded within the business, you will help to identify risks and solve problems alongside a team of world-class professionals. You will find that the Legal Department is not a "check the box" function but instead, an important voice and strategic partner in all aspects of the business. What you'll do Drive international expansion for our Global Payments Network by providing strategic and actionable regulatory advice and expertise Own our international regulation strategy and delivery roadmap for the Global Payments Network Partner closely with Risk and Compliance officers to ensure comprehensive support Provide thought and strategic leadership on relevant industry and regulatory developments Engage and oversee outside legal counsel as needed in an effective and efficient manner Represent with external parties, including customers, regulators, partners, industry trade groups and outside law firms Stay abreast of external legal and regulatory developments and expectations that could impact the environment in which Capital One operates, understanding its impact on Capital One's inherent compliance risk Provide awareness and training on compliance risk and related matters, specifically around regulatory expectations What you'll bring Qualified solicitor with 6+ years of post qualification experience Regulatory experience within the payments industry required; experience engaging with regulators preferred Experience working within a financial services environment Strong understanding of the payment services regulatory environment within the UK, EU and beyond Strong business judgment and analytical skills Excellent communication skills, with an ability to clearly communicate compliance risk to stakeholders at all levels across the business and to external stakeholders, including regulators A willingness and ability to influence and effectively challenge stakeholders with credibility at all levels business, as well as external stakeholders, including regulators Being comfortable balancing trade-offs between risk and returns in order to achieve our business objectives and to support us in effectively managing all compliance legal risks associated with the Capital One An ability to build and leverage relevant networks inside and outside the organisation Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjust
The Ark (95988), United Kingdom, London, Senior Manager, Regulatory Legal We're seeking a forward thinking Senior Manager of Regulatory Legal to support the ambitious growth of our global payments network, reporting to the Global Network Legal team. The successful candidate will be a valued member of a truly global legal team, providing advisory guidance to the global payments team, being the subject matter expert on international payment regulation and laws that impact our growth agenda, and helping the business navigate these. They will leverage their outstanding legal and communication skills, and bring an ability to anticipate and deliver on the needs of an innovative, sophisticated, and fast-paced business to simultaneously manage a wide range of transactions and projects. As a key strategic partner embedded within the business, you will help to identify risks and solve problems alongside a team of world-class professionals. You will find that the Legal Department is not a "check the box" function but instead, an important voice and strategic partner in all aspects of the business. What you'll do Drive international expansion for our Global Payments Network by providing strategic and actionable regulatory advice and expertise Own our international regulation strategy and delivery roadmap for the Global Payments Network Partner closely with Risk and Compliance officers to ensure comprehensive support Provide thought and strategic leadership on relevant industry and regulatory developments Engage and oversee outside legal counsel as needed in an effective and efficient manner Represent with external parties, including customers, regulators, partners, industry trade groups and outside law firms Stay abreast of external legal and regulatory developments and expectations that could impact the environment in which Capital One operates, understanding its impact on Capital One's inherent compliance risk Provide awareness and training on compliance risk and related matters, specifically around regulatory expectations What you'll bring Qualified solicitor with 6+ years of post qualification experience Regulatory experience within the payments industry required; experience engaging with regulators preferred Experience working within a financial services environment Strong understanding of the payment services regulatory environment within the UK, EU and beyond Strong business judgment and analytical skills Excellent communication skills, with an ability to clearly communicate compliance risk to stakeholders at all levels across the business and to external stakeholders, including regulators A willingness and ability to influence and effectively challenge stakeholders with credibility at all levels business, as well as external stakeholders, including regulators Being comfortable balancing trade-offs between risk and returns in order to achieve our business objectives and to support us in effectively managing all compliance legal risks associated with the Capital One An ability to build and leverage relevant networks inside and outside the organisation Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
May 04, 2026
Full time
The Ark (95988), United Kingdom, London, Senior Manager, Regulatory Legal We're seeking a forward thinking Senior Manager of Regulatory Legal to support the ambitious growth of our global payments network, reporting to the Global Network Legal team. The successful candidate will be a valued member of a truly global legal team, providing advisory guidance to the global payments team, being the subject matter expert on international payment regulation and laws that impact our growth agenda, and helping the business navigate these. They will leverage their outstanding legal and communication skills, and bring an ability to anticipate and deliver on the needs of an innovative, sophisticated, and fast-paced business to simultaneously manage a wide range of transactions and projects. As a key strategic partner embedded within the business, you will help to identify risks and solve problems alongside a team of world-class professionals. You will find that the Legal Department is not a "check the box" function but instead, an important voice and strategic partner in all aspects of the business. What you'll do Drive international expansion for our Global Payments Network by providing strategic and actionable regulatory advice and expertise Own our international regulation strategy and delivery roadmap for the Global Payments Network Partner closely with Risk and Compliance officers to ensure comprehensive support Provide thought and strategic leadership on relevant industry and regulatory developments Engage and oversee outside legal counsel as needed in an effective and efficient manner Represent with external parties, including customers, regulators, partners, industry trade groups and outside law firms Stay abreast of external legal and regulatory developments and expectations that could impact the environment in which Capital One operates, understanding its impact on Capital One's inherent compliance risk Provide awareness and training on compliance risk and related matters, specifically around regulatory expectations What you'll bring Qualified solicitor with 6+ years of post qualification experience Regulatory experience within the payments industry required; experience engaging with regulators preferred Experience working within a financial services environment Strong understanding of the payment services regulatory environment within the UK, EU and beyond Strong business judgment and analytical skills Excellent communication skills, with an ability to clearly communicate compliance risk to stakeholders at all levels across the business and to external stakeholders, including regulators A willingness and ability to influence and effectively challenge stakeholders with credibility at all levels business, as well as external stakeholders, including regulators Being comfortable balancing trade-offs between risk and returns in order to achieve our business objectives and to support us in effectively managing all compliance legal risks associated with the Capital One An ability to build and leverage relevant networks inside and outside the organisation Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Division THG Beauty Location UK, London Job Type Full-time About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Life at THG Beauty We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader. Who is Cult Beauty? Well, we're a beauty-obsessed team who share a common goal - to become the most trusted beauty retailer in the world! We're all about intelligent beauty, from the way we pick our ever-lusted-after brands to how we talk to our exceptionally savvy customers. Our Cult Community values transparency and so do we. That's why we only sell the products that truly blow us away and publish every review on our site. To achieve this goal, we want to collaborate with individuals who have the same vision. As part of the Cult Beauty team, you'll be encouraged to share ideas and empowered to aim for the skies. We're a team so if we fail, we fail together and try again. We're not just here to sell the most unbelievably amazing beauty products in the world, we also want to challenge the definition of what 'beauty' is and use our platform to challenge the status quo - both in our industry and society. Why be a Senior Retail Media Manager at THG Beauty? The Senior Retail Media Manager is responsible for driving the success of specific categories as well as key brand partnerships through Cult Beauty's onsite retail media offering. This role owns onsite media strategy for three product categories as well as some priority brands with these categories, ensuring media investment supports commercial goals, category growth, achieves brand partner goals and supports long-term partnerships. Working cross functionally alongside category buyers, merchandisers, core marketing, data and finance teams, this role shapes how top brands use owned and offsite media to optimise their strategy and performance on Cult Beauty. As Senior Retail Media Manager, you'll: Key Brand Strategy & Partnerships Own retail media strategy for Skin, Body and Fragrance Categories Own onsite retail media strategy for a portfolio of priority brands Lead media planning conversations as part of joint business planning (JBP) Translate brand objectives into scalable media approaches Act as a senior, trusted partner to brand and agency stakeholders Define how media supports discovery, consideration, and conversion Guide the use of sponsored products, sponsored brands, and onsite display Guide the use of Paid Social Media to bolster campaign performance Set strategic direction for budgets, formats, and category priorities Ensure media plans align with launches, seasonal peaks, wider CB campaigns and trading moments Commercial & Category Alignment Responsible for achieving the Retail Media targets attributed to your Categories Use onsite media to support hero brands, innovation, and range expansion Balance brand investment with retail revenue and category performance Performance, Insight & Storytelling Own performance narratives for key brands, supported by clear insights Review results and optimisation direction without managing daily changes Use shopper and sales data to inform strategic recommendations Demonstrate the value of onsite media through outcomes and case studies Ways of Working & Influence Management of team of Category Managers and Execs Set best-practice frameworks for key brand engagement and planning Guide and review campaigns delivered by channel activation teams What skills and experience do I need for this role? Required 6-10+ years' experience in retail media, eCommerce, or digital commerce strategy Strong experience working with key brand partners or strategic accounts Deep understanding of ecommerce and brand health metrics and application of onsite retail media formats. Strong understanding of digital advertising platforms (e.g. Criteo, Liveramp, META, TikTok, Pinkrest). Strong experience working to income/ sales targets and with budgets Commercial mindset with experience contributing to JBPs Strong storytelling and presentation skills for senior stakeholders Ability to manage multiple projects and stakeholders in a fast-paced environment. Strong Excel, PowerPoint, and media analytics skills. Success Metrics Growth and retention of category media investment Quality and impact of onsite media strategies Strength of brand partnerships and JBP outcomes Alignment between media, core marketing and buying teams Perceived value of onsite retail media among top advertiser What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Up to 50% staff discount on THG brands. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV How did you hear about THG? Do you require sponsorship to work in the UK? Please disclose your salary expectations to ensure they align with our budgets
May 04, 2026
Full time
Division THG Beauty Location UK, London Job Type Full-time About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Life at THG Beauty We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader. Who is Cult Beauty? Well, we're a beauty-obsessed team who share a common goal - to become the most trusted beauty retailer in the world! We're all about intelligent beauty, from the way we pick our ever-lusted-after brands to how we talk to our exceptionally savvy customers. Our Cult Community values transparency and so do we. That's why we only sell the products that truly blow us away and publish every review on our site. To achieve this goal, we want to collaborate with individuals who have the same vision. As part of the Cult Beauty team, you'll be encouraged to share ideas and empowered to aim for the skies. We're a team so if we fail, we fail together and try again. We're not just here to sell the most unbelievably amazing beauty products in the world, we also want to challenge the definition of what 'beauty' is and use our platform to challenge the status quo - both in our industry and society. Why be a Senior Retail Media Manager at THG Beauty? The Senior Retail Media Manager is responsible for driving the success of specific categories as well as key brand partnerships through Cult Beauty's onsite retail media offering. This role owns onsite media strategy for three product categories as well as some priority brands with these categories, ensuring media investment supports commercial goals, category growth, achieves brand partner goals and supports long-term partnerships. Working cross functionally alongside category buyers, merchandisers, core marketing, data and finance teams, this role shapes how top brands use owned and offsite media to optimise their strategy and performance on Cult Beauty. As Senior Retail Media Manager, you'll: Key Brand Strategy & Partnerships Own retail media strategy for Skin, Body and Fragrance Categories Own onsite retail media strategy for a portfolio of priority brands Lead media planning conversations as part of joint business planning (JBP) Translate brand objectives into scalable media approaches Act as a senior, trusted partner to brand and agency stakeholders Define how media supports discovery, consideration, and conversion Guide the use of sponsored products, sponsored brands, and onsite display Guide the use of Paid Social Media to bolster campaign performance Set strategic direction for budgets, formats, and category priorities Ensure media plans align with launches, seasonal peaks, wider CB campaigns and trading moments Commercial & Category Alignment Responsible for achieving the Retail Media targets attributed to your Categories Use onsite media to support hero brands, innovation, and range expansion Balance brand investment with retail revenue and category performance Performance, Insight & Storytelling Own performance narratives for key brands, supported by clear insights Review results and optimisation direction without managing daily changes Use shopper and sales data to inform strategic recommendations Demonstrate the value of onsite media through outcomes and case studies Ways of Working & Influence Management of team of Category Managers and Execs Set best-practice frameworks for key brand engagement and planning Guide and review campaigns delivered by channel activation teams What skills and experience do I need for this role? Required 6-10+ years' experience in retail media, eCommerce, or digital commerce strategy Strong experience working with key brand partners or strategic accounts Deep understanding of ecommerce and brand health metrics and application of onsite retail media formats. Strong understanding of digital advertising platforms (e.g. Criteo, Liveramp, META, TikTok, Pinkrest). Strong experience working to income/ sales targets and with budgets Commercial mindset with experience contributing to JBPs Strong storytelling and presentation skills for senior stakeholders Ability to manage multiple projects and stakeholders in a fast-paced environment. Strong Excel, PowerPoint, and media analytics skills. Success Metrics Growth and retention of category media investment Quality and impact of onsite media strategies Strength of brand partnerships and JBP outcomes Alignment between media, core marketing and buying teams Perceived value of onsite retail media among top advertiser What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Up to 50% staff discount on THG brands. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV How did you hear about THG? Do you require sponsorship to work in the UK? Please disclose your salary expectations to ensure they align with our budgets
Job Description Procurement Category Manager Full time Derby/Hybrid As a Procurement Category Manager, you'll be part of a function that plays a critical role in our transformation and success. You'll lead a team of buyers, manage senior-level supplier relationships, and deliver integrated sourcing strategies that drive performance across Cost, Quality, and Delivery. This is an exciting opportunity to make a real impact in a role that blends strategic leadership with hands-on procurement excellence. Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and we are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that champions inclusivity, creativity, and your professional growth. What you will be doing: In this role, you'll lead a team of buyers and take ownership of developing and deploying global commodity/category strategies. You'll manage strategic sourcing, commercial risk, and supplier performance while driving value, resilience, and competitive advantage. You'll also coach and mentor your team, helping to strengthen our overall sourcing capability. You'll blend leadership and hands-on commercial delivery, working closely with colleagues in Supplier Management Teams, Procurement, Engineering and Quality to turn opportunities into results. The role is ideal for someone who enjoys combining data-driven analysis and complex negotiations - all within a fast-moving, high-profile environment. Your responsibilities will include: Developing and maintaining integrated category strategies to ensure long-term supply chain resilience and value creation. Leading a team through complex negotiations and business cases, including cost modelling, contract drafting, and stakeholder alignment. Taking the lead in developing strong internal stakeholder relationships to enable strong collaboration across your sourcing Negotiating and drafting contracts to support expansion programmes Supporting Make v Buy strategy boards with the appropriate input regarding the external supplier landscape and financial analysis Managing supplier relationships and performance, ensuring appropriate contractual coverage and mitigating commercial risk. Supporting supplier consolidation and cost-saving initiatives across critical supply chains which deliver E2E value What you'll get: Great salary and benefits On top of your salary and equivalent of 33 days' holiday a year, you'll get generous pension contributions (up to 12%), access to employee support assistance and employee discounts, free parking. Plus, much more. To be successful in this role, you'll bring strong commercial acumen and a strategic mindset. You'll thrive in a dynamic environment and enjoy solving complex problems. Specifically, you'll need: A degree (BA level) and/or CIPS qualifications. Experience in Direct and/or Indirect Procurement within a regulated or complex industry. A track record of leading negotiations at a senior level and delivering commercial value. Expertise in category strategy development, supplier management, and in-contract performance. Understanding of Total Cost of Acquisition / Product Cost Lifecycles and commercial levers. A passion for driving change and making a measurable difference. Our future vision is to deepen our world-class engineering and technology capability and lead next generation thinking for our customers. We will play our part in the energy transition for a more sustainable world. Join us, and it can be your future vision too. We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives which are crucial to innovation and problem solving. We believe the more diverse perspectives we have, the more successful we'll be. By building a culture of caring and belonging, we give everyone who works here the opportunity to realise their full potential. We welcome applications from people with a refugee background. You can learn more about our global Inclusion strategy at Our people Rolls-Royce Closing date for applications: 17th May 2026 As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Procurement Posting Date 30 Apr 2026; 00:04 Posting End Date 17 May 2026PandoLogic.
May 03, 2026
Full time
Job Description Procurement Category Manager Full time Derby/Hybrid As a Procurement Category Manager, you'll be part of a function that plays a critical role in our transformation and success. You'll lead a team of buyers, manage senior-level supplier relationships, and deliver integrated sourcing strategies that drive performance across Cost, Quality, and Delivery. This is an exciting opportunity to make a real impact in a role that blends strategic leadership with hands-on procurement excellence. Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and we are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that champions inclusivity, creativity, and your professional growth. What you will be doing: In this role, you'll lead a team of buyers and take ownership of developing and deploying global commodity/category strategies. You'll manage strategic sourcing, commercial risk, and supplier performance while driving value, resilience, and competitive advantage. You'll also coach and mentor your team, helping to strengthen our overall sourcing capability. You'll blend leadership and hands-on commercial delivery, working closely with colleagues in Supplier Management Teams, Procurement, Engineering and Quality to turn opportunities into results. The role is ideal for someone who enjoys combining data-driven analysis and complex negotiations - all within a fast-moving, high-profile environment. Your responsibilities will include: Developing and maintaining integrated category strategies to ensure long-term supply chain resilience and value creation. Leading a team through complex negotiations and business cases, including cost modelling, contract drafting, and stakeholder alignment. Taking the lead in developing strong internal stakeholder relationships to enable strong collaboration across your sourcing Negotiating and drafting contracts to support expansion programmes Supporting Make v Buy strategy boards with the appropriate input regarding the external supplier landscape and financial analysis Managing supplier relationships and performance, ensuring appropriate contractual coverage and mitigating commercial risk. Supporting supplier consolidation and cost-saving initiatives across critical supply chains which deliver E2E value What you'll get: Great salary and benefits On top of your salary and equivalent of 33 days' holiday a year, you'll get generous pension contributions (up to 12%), access to employee support assistance and employee discounts, free parking. Plus, much more. To be successful in this role, you'll bring strong commercial acumen and a strategic mindset. You'll thrive in a dynamic environment and enjoy solving complex problems. Specifically, you'll need: A degree (BA level) and/or CIPS qualifications. Experience in Direct and/or Indirect Procurement within a regulated or complex industry. A track record of leading negotiations at a senior level and delivering commercial value. Expertise in category strategy development, supplier management, and in-contract performance. Understanding of Total Cost of Acquisition / Product Cost Lifecycles and commercial levers. A passion for driving change and making a measurable difference. Our future vision is to deepen our world-class engineering and technology capability and lead next generation thinking for our customers. We will play our part in the energy transition for a more sustainable world. Join us, and it can be your future vision too. We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives which are crucial to innovation and problem solving. We believe the more diverse perspectives we have, the more successful we'll be. By building a culture of caring and belonging, we give everyone who works here the opportunity to realise their full potential. We welcome applications from people with a refugee background. You can learn more about our global Inclusion strategy at Our people Rolls-Royce Closing date for applications: 17th May 2026 As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Procurement Posting Date 30 Apr 2026; 00:04 Posting End Date 17 May 2026PandoLogic.
HR Manager Newport (NP19 4SL) 32,000 - 35,000 40 hours per week, Monday to Friday (09:00 to 17:30) Free onsite parking A fast growing and highly successful organisation within the self-storage and flexible workspace sector is seeking an experienced HR Manager to take ownership of the people function and play a key role in shaping culture, compliance, and employee engagement across the business. This is a fantastic opportunity for a hands on HR professional who enjoys both operational HR and strategic involvement. You will be joining a business with a strong national footprint and ambitious expansion plans, where people and culture are central to continued success. The Role As HR Manager, you will act as the key point of contact for all HR matters across the organisation, providing guidance, structure, and expertise to managers and employees. You will be responsible for ensuring HR processes are robust, compliant, and aligned with business goals, while also driving initiatives that improve engagement, retention, and overall employee experience. Key responsibilities include: Providing expert HR advice and support on complex employee relations matters Managing disciplinary, grievance, absence, and conflict resolution cases Leading the development, implementation, and review of HR policies and procedures Ensuring employee records are accurate, compliant, and securely maintained Supporting and delivering employee engagement and wellbeing initiatives Producing HR reports and analytics to support strategic decision making Working closely with senior leadership on HR strategy and workforce planning Ensuring compliance with current employment law and regulatory updates Supporting recruitment and on-boarding processes where required What We're Looking For Minimum of 3 years' HR experience, ideally in a management capacity Experience within an organisation of 50+ employees CIPD Level 5 or Level 7 (or actively working towards) Strong knowledge of UK employment law and HR best practice Confident handling sensitive and confidential information Strong communication and stakeholder management skills Full UK driving licence and access to a vehicle is desirable What's In It For You Competitive salary of 32,000 - 35,000 28 days holiday including bank holidays Free storage unit for personal or family use Employee referral bonus scheme ( 250 reward) Recognition and reward programmes Free onsite parking Work life balance with structured weekday hours About the Business A well established and rapidly expanding UK provider within the self-storage and flexible workspace sector, operating across multiple regions with continued growth plans. The organisation is committed to delivering high standards of service while building a strong, people focused culture that supports both employees and customers. All applicants must have the legal right to work in the UK. Please note that visa sponsorship is not available for this role. Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 03, 2026
Full time
HR Manager Newport (NP19 4SL) 32,000 - 35,000 40 hours per week, Monday to Friday (09:00 to 17:30) Free onsite parking A fast growing and highly successful organisation within the self-storage and flexible workspace sector is seeking an experienced HR Manager to take ownership of the people function and play a key role in shaping culture, compliance, and employee engagement across the business. This is a fantastic opportunity for a hands on HR professional who enjoys both operational HR and strategic involvement. You will be joining a business with a strong national footprint and ambitious expansion plans, where people and culture are central to continued success. The Role As HR Manager, you will act as the key point of contact for all HR matters across the organisation, providing guidance, structure, and expertise to managers and employees. You will be responsible for ensuring HR processes are robust, compliant, and aligned with business goals, while also driving initiatives that improve engagement, retention, and overall employee experience. Key responsibilities include: Providing expert HR advice and support on complex employee relations matters Managing disciplinary, grievance, absence, and conflict resolution cases Leading the development, implementation, and review of HR policies and procedures Ensuring employee records are accurate, compliant, and securely maintained Supporting and delivering employee engagement and wellbeing initiatives Producing HR reports and analytics to support strategic decision making Working closely with senior leadership on HR strategy and workforce planning Ensuring compliance with current employment law and regulatory updates Supporting recruitment and on-boarding processes where required What We're Looking For Minimum of 3 years' HR experience, ideally in a management capacity Experience within an organisation of 50+ employees CIPD Level 5 or Level 7 (or actively working towards) Strong knowledge of UK employment law and HR best practice Confident handling sensitive and confidential information Strong communication and stakeholder management skills Full UK driving licence and access to a vehicle is desirable What's In It For You Competitive salary of 32,000 - 35,000 28 days holiday including bank holidays Free storage unit for personal or family use Employee referral bonus scheme ( 250 reward) Recognition and reward programmes Free onsite parking Work life balance with structured weekday hours About the Business A well established and rapidly expanding UK provider within the self-storage and flexible workspace sector, operating across multiple regions with continued growth plans. The organisation is committed to delivering high standards of service while building a strong, people focused culture that supports both employees and customers. All applicants must have the legal right to work in the UK. Please note that visa sponsorship is not available for this role. Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
A leading delivery service provider seeks a Customer Success Manager in Greater London. The role involves driving growth through strategic account management and building long-term relationships with partner restaurants. Candidates should have at least 4 years of customer-facing experience, strong analytical skills, and be effective communicators. Emphasis is placed on operational excellence and problem-solving. Expect a hybrid work model with in-office collaboration.
May 03, 2026
Full time
A leading delivery service provider seeks a Customer Success Manager in Greater London. The role involves driving growth through strategic account management and building long-term relationships with partner restaurants. Candidates should have at least 4 years of customer-facing experience, strong analytical skills, and be effective communicators. Emphasis is placed on operational excellence and problem-solving. Expect a hybrid work model with in-office collaboration.
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. As we grow, we're fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. The Role The Customer Success teamis responsible forefficiently driving an exceptional experience for all our customers. We partner with our clients to ensure strong adoption and value realization across their organizations. We'relooking for a Customer Success Manager to join our thriving Customer team at Board Intelligence.You'llsit within the Digital CS team, in this role,you'llsplit your time between delivering engaging onboarding experiences for newcustomers, andmaintaining the portfolio of Scaled accounts alongside the Scaled team, through digital-first engagement strategies.In addition to delivering at scale,you'llalso partner closely with your teamand the Director of Digital CSto operationalize top quality digital journeyswith AI at the forefront, using tools such as Claude,Planhatand Pendo. This role is perfect for someone whohas a passion for AI first initiatives andexcels at delivering exceptional onboarding experiences while also building scalable customer success programs. As we continue to scale our SaaS business, this role will be instrumental in ensuring new customers get off to a strong start,maintainingexceptional retention across our Scaled segment, and proving that personalized, high-quality customer success can be delivered efficiently through smart, digital-first strategies. Main Responsibilities Onboarding (Initially50% of role): Deliver engaging onboarding experiences for new customers, across all our segments, guiding them throughinitialsetup, configuration,training,and early adoption milestones to ensure successful product launch Monitor onboarding health metrics and engagement data toidentifyat-risk customers early, providingtimelyinterventions to ensure successful implementation and early wins Working closely with the Director of Digital CS to design, iterate, andoptimise the various onboarding journeys for each of our segmentswith AI at the forefrontwithtools likePlanhatand Pendo.Identifyingopportunities to improve time-to-value, reduce friction, and increase self-service adoption through better content, automation, and in-app guidance Create andmaintainonboarding resources including email sequences, video tutorials, helpcentrecontent, and in-app guides that enable customers to successfully adopt the platform independently Scaled Portfolio Management& Digital Strategy(50% of role): Be a part of the team managing the portfolio of Scaled accounts through digital-first engagement strategies,leveragingAI,automation, data insights, and targeted campaigns tomaintaincustomer health and drive adoption Working closely with the Director of Digital CS to build and execute automatedand AI drivencustomer engagement programs including email campaigns, in-app messaging, and digital touchpoints that proactively address customer needs, drive feature adoption, and prevent churn using tools likePlanhatand Pendo. Create educational materials such as videos, guides, walk throughs, and webinars to support fully digital or 1-many customer enablement that drives adoption, awareness, and value delivery. Monitor portfolio health through data analysis,identifyingtrends, risks, and opportunities across the Scaled segment, and implementing targeted interventions where needed Act as the voice of the Scaled customer internally, sharing insights with Product, Marketing, and Go-To-Market teams to influence self-service improvements, content development, and digital experience enhancements Required Skills and Experience Customer Success Experience: Demonstrableexperience inOnboarding,CustomerSuccessor Account Management in a B2B SaaS environment, with proventrack recordmanaginga significant portfolio of accountsand achieving high retention rates (90%+ GRR). Provenexperience owning the renewal process and successfully negotiating contract renewals withsenior leaders. SaaS,AIand Technical Understanding: Strong understanding of SaaS business models andonboarding/customer success metrics includingTTV,GRR, PINCs, CSQLsandcustomer health scoring, Experience withmaximisingcustomersuccess platforms (such asPlanhat) and digital engagement tools (Pendo or similar), withabilityto quickly become a product expert. Experience utilising AI tools such as Claude & Copilot to drive more efficient processes with onboarding and daily Customer Success. Strategic and Analytical Thinking: Strong analytical skills with ability tointerpret usagedata, engagement metrics, and business outcomes to proactivelyidentifyrisks and opportunities Data-driven approach to decision making with experience developing customer success plans and tracking progress against success criteria Essential Soft Skills Exceptional relationship-building and communication skills, with ability to influence and build trust with senior executives Proactive and self-motivated with excellent time management to manage multiple accounts simultaneously Customer-centric approach with genuine passion for helping customers succeed and creating moments of surprise and delight Collaborative team player who can work cross-functionally with Sales, Product, Support, and Marketing team Nice to Have Experience inthe governance, legal tech, or board management space Background working with professional services firms, corporate legal departments, or corporate secretaries Experience in a high-growth SaaS company that has scaled rapidly or been through acquisition Here's some of what's on offer: Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life assurance EAP Cycle to work scheme We pride ourselves on our great working environment and package.
May 03, 2026
Full time
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. As we grow, we're fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. The Role The Customer Success teamis responsible forefficiently driving an exceptional experience for all our customers. We partner with our clients to ensure strong adoption and value realization across their organizations. We'relooking for a Customer Success Manager to join our thriving Customer team at Board Intelligence.You'llsit within the Digital CS team, in this role,you'llsplit your time between delivering engaging onboarding experiences for newcustomers, andmaintaining the portfolio of Scaled accounts alongside the Scaled team, through digital-first engagement strategies.In addition to delivering at scale,you'llalso partner closely with your teamand the Director of Digital CSto operationalize top quality digital journeyswith AI at the forefront, using tools such as Claude,Planhatand Pendo. This role is perfect for someone whohas a passion for AI first initiatives andexcels at delivering exceptional onboarding experiences while also building scalable customer success programs. As we continue to scale our SaaS business, this role will be instrumental in ensuring new customers get off to a strong start,maintainingexceptional retention across our Scaled segment, and proving that personalized, high-quality customer success can be delivered efficiently through smart, digital-first strategies. Main Responsibilities Onboarding (Initially50% of role): Deliver engaging onboarding experiences for new customers, across all our segments, guiding them throughinitialsetup, configuration,training,and early adoption milestones to ensure successful product launch Monitor onboarding health metrics and engagement data toidentifyat-risk customers early, providingtimelyinterventions to ensure successful implementation and early wins Working closely with the Director of Digital CS to design, iterate, andoptimise the various onboarding journeys for each of our segmentswith AI at the forefrontwithtools likePlanhatand Pendo.Identifyingopportunities to improve time-to-value, reduce friction, and increase self-service adoption through better content, automation, and in-app guidance Create andmaintainonboarding resources including email sequences, video tutorials, helpcentrecontent, and in-app guides that enable customers to successfully adopt the platform independently Scaled Portfolio Management& Digital Strategy(50% of role): Be a part of the team managing the portfolio of Scaled accounts through digital-first engagement strategies,leveragingAI,automation, data insights, and targeted campaigns tomaintaincustomer health and drive adoption Working closely with the Director of Digital CS to build and execute automatedand AI drivencustomer engagement programs including email campaigns, in-app messaging, and digital touchpoints that proactively address customer needs, drive feature adoption, and prevent churn using tools likePlanhatand Pendo. Create educational materials such as videos, guides, walk throughs, and webinars to support fully digital or 1-many customer enablement that drives adoption, awareness, and value delivery. Monitor portfolio health through data analysis,identifyingtrends, risks, and opportunities across the Scaled segment, and implementing targeted interventions where needed Act as the voice of the Scaled customer internally, sharing insights with Product, Marketing, and Go-To-Market teams to influence self-service improvements, content development, and digital experience enhancements Required Skills and Experience Customer Success Experience: Demonstrableexperience inOnboarding,CustomerSuccessor Account Management in a B2B SaaS environment, with proventrack recordmanaginga significant portfolio of accountsand achieving high retention rates (90%+ GRR). Provenexperience owning the renewal process and successfully negotiating contract renewals withsenior leaders. SaaS,AIand Technical Understanding: Strong understanding of SaaS business models andonboarding/customer success metrics includingTTV,GRR, PINCs, CSQLsandcustomer health scoring, Experience withmaximisingcustomersuccess platforms (such asPlanhat) and digital engagement tools (Pendo or similar), withabilityto quickly become a product expert. Experience utilising AI tools such as Claude & Copilot to drive more efficient processes with onboarding and daily Customer Success. Strategic and Analytical Thinking: Strong analytical skills with ability tointerpret usagedata, engagement metrics, and business outcomes to proactivelyidentifyrisks and opportunities Data-driven approach to decision making with experience developing customer success plans and tracking progress against success criteria Essential Soft Skills Exceptional relationship-building and communication skills, with ability to influence and build trust with senior executives Proactive and self-motivated with excellent time management to manage multiple accounts simultaneously Customer-centric approach with genuine passion for helping customers succeed and creating moments of surprise and delight Collaborative team player who can work cross-functionally with Sales, Product, Support, and Marketing team Nice to Have Experience inthe governance, legal tech, or board management space Background working with professional services firms, corporate legal departments, or corporate secretaries Experience in a high-growth SaaS company that has scaled rapidly or been through acquisition Here's some of what's on offer: Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life assurance EAP Cycle to work scheme We pride ourselves on our great working environment and package.
Vizrt is transforming from a portfolio of market leading products into the AI Platform for Visual Storytelling. At the centre of this shift sits NDI, the world's leading IP video connectivity standard. This role exists to ensure NDI is positioned as a strategic enabler of the Vizrt platform, clearly aligned to Vizrt's full portfolio and customer base. From broadcasters and enterprises to content creators, partners and developers. This is a commercial, high impact role, working closely with Sales, Channel and Product to drive adoption, pipeline and revenue. What you'll do Own solution level positioning for NDI as part of Vizrt's AI platform for visual storytelling Turn complex technical concepts (IP video, ecosystems, cloud and AI assisted workflows) into clear, outcome led stories Ensure NDI is consistently positioned across enterprise, media & entertainment, sports and content creator use cases Work closely with Sales, Channel and partners to support revenue, pipeline and adoption Support ABM initiatives, key opportunities and partner led motions Bring real customer, creator and ecosystem stories to market Act as a connector across Product, R&D, Marketing, Demand Gen, Enablement and Customer Success What success looks like Contribution to revenue, pipeline and adoption goals for NDI Clear, scalable NDI solution narratives aligned to Vizrt's AI platform strategy Strong Sales and partner enablement High quality customer and creator proof points in market An experienced solution or platform marketer comfortable working with Sales and partners Strong understanding of ecosystems, platforms and interoperability (experience with NDI is a plus) Able to simplify complex technology into credible, commercial stories Strategic, hands on and outcome focused Energised by transformation and the future of video, IP and visual storytelling Why join Vizrt This is an opportunity to help shape how NDI evolves as a growth engine within the Vizrt ecosystem. You'll have visibility, influence and a measurable impact on how Vizrt grows, sells and shows up in the market. We offer a comprehensive benefits package that includes: Health Insurance: Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. Paid Time Off: Generous vacation days, sick leave, and holidays to ensure you have a work-life balance. Professional Development: Opportunities for ongoing training. Join our team and take advantage of these benefits while working in a dynamic and supportive environment. We do not tolerate discrimination or harassment. We champion inclusion and we value each other's stories, and we relish their telling.
May 03, 2026
Full time
Vizrt is transforming from a portfolio of market leading products into the AI Platform for Visual Storytelling. At the centre of this shift sits NDI, the world's leading IP video connectivity standard. This role exists to ensure NDI is positioned as a strategic enabler of the Vizrt platform, clearly aligned to Vizrt's full portfolio and customer base. From broadcasters and enterprises to content creators, partners and developers. This is a commercial, high impact role, working closely with Sales, Channel and Product to drive adoption, pipeline and revenue. What you'll do Own solution level positioning for NDI as part of Vizrt's AI platform for visual storytelling Turn complex technical concepts (IP video, ecosystems, cloud and AI assisted workflows) into clear, outcome led stories Ensure NDI is consistently positioned across enterprise, media & entertainment, sports and content creator use cases Work closely with Sales, Channel and partners to support revenue, pipeline and adoption Support ABM initiatives, key opportunities and partner led motions Bring real customer, creator and ecosystem stories to market Act as a connector across Product, R&D, Marketing, Demand Gen, Enablement and Customer Success What success looks like Contribution to revenue, pipeline and adoption goals for NDI Clear, scalable NDI solution narratives aligned to Vizrt's AI platform strategy Strong Sales and partner enablement High quality customer and creator proof points in market An experienced solution or platform marketer comfortable working with Sales and partners Strong understanding of ecosystems, platforms and interoperability (experience with NDI is a plus) Able to simplify complex technology into credible, commercial stories Strategic, hands on and outcome focused Energised by transformation and the future of video, IP and visual storytelling Why join Vizrt This is an opportunity to help shape how NDI evolves as a growth engine within the Vizrt ecosystem. You'll have visibility, influence and a measurable impact on how Vizrt grows, sells and shows up in the market. We offer a comprehensive benefits package that includes: Health Insurance: Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. Paid Time Off: Generous vacation days, sick leave, and holidays to ensure you have a work-life balance. Professional Development: Opportunities for ongoing training. Join our team and take advantage of these benefits while working in a dynamic and supportive environment. We do not tolerate discrimination or harassment. We champion inclusion and we value each other's stories, and we relish their telling.
Retail Operations & Communication Manager City: London Country/Region: GB Application Deadline: 24/12/25 Retail Operations Manager Contract: permanent/full-time Location: Hybrid working with three days in the office The role This role will look after the day-to-day management, operational efficiency, and tactical execution within the retail operations framework. Ensure consistent operational standards across all stores About Pandora The largest jewellery company in the world, we give a voice to millions of people's loves every day. We sellthree pieces of our hand-crafted jewellery every second and havethe largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business. We pursue sustainability in everything we do and have set ambitious and measurable targets across every touchpoint of our business, from sourcing through to the materials we use and the marketing of our products. Our People Our global workforce is made up of over 35,000 passionate people who, in 2024, helped Pandora record the highest earnings to date, led by a refreshed long-term growth strategy. The pace of our progress has created an energising, ambitious culture, where we are empowered to be ourselves and equipped to deliver our very best. As we continue to grow, we also continue to invest in our talent. We're looking for people who share our values and can help us bring our ambitions to life. What we're looking for Retail Experience:Proven experience in retail operations management. RSM level and above. Data-Driven Decision Making:Proficiencyinanalyzingdata and using insights to drive operational improvements. Interpersonal Skills:Strong interpersonal skills for building strategic relationships and alliances with internal & external stakeholders and collaborating cross-functionally. Vendor Relations:Strong relationships with suppliers and vendors, ensuringtimelyand cost-effective procurement. Financial Acumen & Budget Management:Experience in managing budgets, financial planning, and cost control. Familiarity with key performance indicators (KPIs) and how to use them to measure and improve performance. Process Optimisation:Ability to streamline processes and improve operational efficiencies. Technological Proficiency:Knowledge of retail management systems, inventory management software, and other relevant technologies. Willingness to learn and implementnew technologiesand systems. Customer-Centric Mindset:Understanding the importance of customer satisfaction and how to enhance the customer experience. Resource Management:Efficient allocation andutilizationof resources, including personnel, time, and budget. Regulatory Compliance:Knowledge of relevant laws and regulations affecting retail operations, including labour laws, health and safety regulations, and industry standards. Policy Implementation: Ability to develop and enforce company policies and procedures to ensure compliance. Performance Management:Establishingand monitoring performance metrics to evaluate employee and store performance. Implementing systems for regular feedback and performance reviews. Project Coordination:Ability to manage multiple projects simultaneously, ensuring they are completed on time and within budget. The successful candidate Strong Leadership:Ability to inspire, lead, and manage teams across multiple locations. Decision-Making:Competence in making strategic and operational decisions quickly and effectively. Problem-Solving:Ability toidentifyissues and develop effective solutions promptly. Effective Communication:Excellent verbal and written communication skills to interact with staff, vendors, and senior management. What can we offer you? Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary with regular salary reviews Choice of lunch on us, delivered to you whenever you are in the office! Early finish Fridays (weekends with Pandora start every Friday at 3pm!) 25 days annual leave (plus bank holidays) Buy/sell holiday options Celebrate your birthday with a day off to celebrate! Pandora Perks: access our exclusive online platform provided by Reward Gateway, where you'll have access to: Discounts on retail brands, cinema tickets, holidays, gym memberships and more Wellness Hub: videos to help you lead a healthy lifestyle Employee Assistance Programme: a completely confidential, free, counselling phone line open 24/7, all year round Recognition programme: celebrate and share achievements with the wider business At Pandora we love a party! Especially at Christmas, when you will receive an extra special gift If you are looking for a new challenge, come and craft the incredible with us! Please understand that due to the large number of applications, we regret that only online applications can be considered. Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible
May 03, 2026
Full time
Retail Operations & Communication Manager City: London Country/Region: GB Application Deadline: 24/12/25 Retail Operations Manager Contract: permanent/full-time Location: Hybrid working with three days in the office The role This role will look after the day-to-day management, operational efficiency, and tactical execution within the retail operations framework. Ensure consistent operational standards across all stores About Pandora The largest jewellery company in the world, we give a voice to millions of people's loves every day. We sellthree pieces of our hand-crafted jewellery every second and havethe largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business. We pursue sustainability in everything we do and have set ambitious and measurable targets across every touchpoint of our business, from sourcing through to the materials we use and the marketing of our products. Our People Our global workforce is made up of over 35,000 passionate people who, in 2024, helped Pandora record the highest earnings to date, led by a refreshed long-term growth strategy. The pace of our progress has created an energising, ambitious culture, where we are empowered to be ourselves and equipped to deliver our very best. As we continue to grow, we also continue to invest in our talent. We're looking for people who share our values and can help us bring our ambitions to life. What we're looking for Retail Experience:Proven experience in retail operations management. RSM level and above. Data-Driven Decision Making:Proficiencyinanalyzingdata and using insights to drive operational improvements. Interpersonal Skills:Strong interpersonal skills for building strategic relationships and alliances with internal & external stakeholders and collaborating cross-functionally. Vendor Relations:Strong relationships with suppliers and vendors, ensuringtimelyand cost-effective procurement. Financial Acumen & Budget Management:Experience in managing budgets, financial planning, and cost control. Familiarity with key performance indicators (KPIs) and how to use them to measure and improve performance. Process Optimisation:Ability to streamline processes and improve operational efficiencies. Technological Proficiency:Knowledge of retail management systems, inventory management software, and other relevant technologies. Willingness to learn and implementnew technologiesand systems. Customer-Centric Mindset:Understanding the importance of customer satisfaction and how to enhance the customer experience. Resource Management:Efficient allocation andutilizationof resources, including personnel, time, and budget. Regulatory Compliance:Knowledge of relevant laws and regulations affecting retail operations, including labour laws, health and safety regulations, and industry standards. Policy Implementation: Ability to develop and enforce company policies and procedures to ensure compliance. Performance Management:Establishingand monitoring performance metrics to evaluate employee and store performance. Implementing systems for regular feedback and performance reviews. Project Coordination:Ability to manage multiple projects simultaneously, ensuring they are completed on time and within budget. The successful candidate Strong Leadership:Ability to inspire, lead, and manage teams across multiple locations. Decision-Making:Competence in making strategic and operational decisions quickly and effectively. Problem-Solving:Ability toidentifyissues and develop effective solutions promptly. Effective Communication:Excellent verbal and written communication skills to interact with staff, vendors, and senior management. What can we offer you? Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary with regular salary reviews Choice of lunch on us, delivered to you whenever you are in the office! Early finish Fridays (weekends with Pandora start every Friday at 3pm!) 25 days annual leave (plus bank holidays) Buy/sell holiday options Celebrate your birthday with a day off to celebrate! Pandora Perks: access our exclusive online platform provided by Reward Gateway, where you'll have access to: Discounts on retail brands, cinema tickets, holidays, gym memberships and more Wellness Hub: videos to help you lead a healthy lifestyle Employee Assistance Programme: a completely confidential, free, counselling phone line open 24/7, all year round Recognition programme: celebrate and share achievements with the wider business At Pandora we love a party! Especially at Christmas, when you will receive an extra special gift If you are looking for a new challenge, come and craft the incredible with us! Please understand that due to the large number of applications, we regret that only online applications can be considered. Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible
Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK Job Description Posted Tuesday 14 April 2026 at 05:00 Job Title: Customer Success Manager Location: Sheffield Working Pattern: Hybrid, includes 3 days each week in the office Contract Type: Full time, permanent At Tes we are on a mission topower schools and enable great teaching worldwide, by delivering EdTech solutions that give educators the tools to succeed.From safeguarding and compliance to staff and pupil management, our innovative and flexible software and services help teachers and school leaders worldwide to provide the best education to millions of children. With more than 13 million educators in our community, combined with our working relationships with 25,000 schools in over 100 countries, we have been making a difference for over 100 years Role overview This is a dual-impact role requiring a blend of commercial strategy and product advocacy. You are responsible for the health, retention, and supporting the growth of a portfolio of customers. Unlike an Associate, you don't just flag issues; you own the end-to-end resolution and revenue outcome. You will act as the senior escalation point for support-related hurdles, ensuring that product success paves the way for commercial expansion. Your goal is to maximise Net Revenue Retention (NRR) by delivering a frictionless customer experience where "it just works" and "it adds value." Key Responsibilities Senior Escalation Point: Act as the "Internal Voice of the Customer," bridging the gap between Support/Product and the client to unblock complex technical, product or operational hurdles. Health Diagnostics: Beyond tracking usage, you will perform and/or coordinate deep-dive "Account Health Audits," identifying systemic support trends or friction points that could threaten the renewal. Value Architecting: Work with customers to review workflows, processes and integrations, ensuring our product is deeply embedded in the daily lives of their users, whilst creating opportunities for cross & upsell across the wider Tes eco system Proactive Support Strategy: Lead "Support-to-Success" handovers, ensuring that any support ticket trends are addressed through training or product education before they become churn risks. 2) Commercial Success & Revenue Growth Full Lifecycle Ownership: Own or partner with sales (Key Strategic Accounts only) the commercial negotiation for renewals, moving from administrative tracking to closing high value contracts. Expansion Strategy: Identify, qualify, and close or partner with sales (Key Strategic Accounts only) expansion revenue (upsells/cross sells). You are expected to grow the "Wallet Share" of your portfolio year-on-year. Strategic Business Reviews (SBRs): Lead or partner with sales (Key Strategic Accounts only) high stakes meetings with senior stakeholders to demonstrate ROI, linking technical stability to business outcomes. Pipeline Accuracy: Maintain a rigorous, data backed renewal and expansion forecast within Salesforce. Process Optimisation: Partner with customer service leaders to continually refine the onboarding and support handover playbooks to reduce "Time-to-First-Value" and minimize support overhead. Risk Management: Architect "Success Recovery Plans" for accounts with low adoption or high support ticket volume. What will you need to succeed? Revenue & Growth Ownership Owns a portfolio of accounts with specific Net Revenue Retention (NRR) targets. Independently manages the full renewal lifecycle and builds a qualified expansion pipeline in partnership with Sales Leads through multi-stakeholder discovery. Value & Outcome Management Conducts Quarterly Business Reviews (QBRs) that focus on ROI, not just usage. Bridges the gap between "what the product does" and "why it matters" for the customer's bottom line. Expert at identifying the root cause of customer dissatisfaction and mobilizing internal teams (Product, Engineering, Support) to solve it. Relationship Management & Influence Navigates organisational silos to connect with senior leaders, influencers & key users. Proficient in change management, helping customers internalize the product into their daily workflows. Confident in presenting 'value realisation' reports to C Suite stakeholders and buyers and demonstrating ability to pivot from a contract negotiation to a technical troubleshooting session without losing credibility. Data Driven Decision Making Analyses behavioural patterns to predict churn months before a renewal date. Uses predictive health scores to prioritize account interventions that yield the highest commercial return. What do you get in return? 25 days annual leave rising to 30 State of the art offices Access to a range of benefits via My Benefits World Free eye care cover Life Assurance Cycle to Work Scheme EAP (Employee assistance programme) Quarterly Tes Socials Access to an extensive Learning and Development menu Who are Tes? Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. Our intuitive technology streamlines complex tasks, enhances learning experiences, and alleviates the administrative burdens that often overwhelm schools. By working closely with schools, we provide up-to-date resources, expert guidance, and a technology ecosystem dedicated to innovation and excellence in education. Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK
May 02, 2026
Full time
Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK Job Description Posted Tuesday 14 April 2026 at 05:00 Job Title: Customer Success Manager Location: Sheffield Working Pattern: Hybrid, includes 3 days each week in the office Contract Type: Full time, permanent At Tes we are on a mission topower schools and enable great teaching worldwide, by delivering EdTech solutions that give educators the tools to succeed.From safeguarding and compliance to staff and pupil management, our innovative and flexible software and services help teachers and school leaders worldwide to provide the best education to millions of children. With more than 13 million educators in our community, combined with our working relationships with 25,000 schools in over 100 countries, we have been making a difference for over 100 years Role overview This is a dual-impact role requiring a blend of commercial strategy and product advocacy. You are responsible for the health, retention, and supporting the growth of a portfolio of customers. Unlike an Associate, you don't just flag issues; you own the end-to-end resolution and revenue outcome. You will act as the senior escalation point for support-related hurdles, ensuring that product success paves the way for commercial expansion. Your goal is to maximise Net Revenue Retention (NRR) by delivering a frictionless customer experience where "it just works" and "it adds value." Key Responsibilities Senior Escalation Point: Act as the "Internal Voice of the Customer," bridging the gap between Support/Product and the client to unblock complex technical, product or operational hurdles. Health Diagnostics: Beyond tracking usage, you will perform and/or coordinate deep-dive "Account Health Audits," identifying systemic support trends or friction points that could threaten the renewal. Value Architecting: Work with customers to review workflows, processes and integrations, ensuring our product is deeply embedded in the daily lives of their users, whilst creating opportunities for cross & upsell across the wider Tes eco system Proactive Support Strategy: Lead "Support-to-Success" handovers, ensuring that any support ticket trends are addressed through training or product education before they become churn risks. 2) Commercial Success & Revenue Growth Full Lifecycle Ownership: Own or partner with sales (Key Strategic Accounts only) the commercial negotiation for renewals, moving from administrative tracking to closing high value contracts. Expansion Strategy: Identify, qualify, and close or partner with sales (Key Strategic Accounts only) expansion revenue (upsells/cross sells). You are expected to grow the "Wallet Share" of your portfolio year-on-year. Strategic Business Reviews (SBRs): Lead or partner with sales (Key Strategic Accounts only) high stakes meetings with senior stakeholders to demonstrate ROI, linking technical stability to business outcomes. Pipeline Accuracy: Maintain a rigorous, data backed renewal and expansion forecast within Salesforce. Process Optimisation: Partner with customer service leaders to continually refine the onboarding and support handover playbooks to reduce "Time-to-First-Value" and minimize support overhead. Risk Management: Architect "Success Recovery Plans" for accounts with low adoption or high support ticket volume. What will you need to succeed? Revenue & Growth Ownership Owns a portfolio of accounts with specific Net Revenue Retention (NRR) targets. Independently manages the full renewal lifecycle and builds a qualified expansion pipeline in partnership with Sales Leads through multi-stakeholder discovery. Value & Outcome Management Conducts Quarterly Business Reviews (QBRs) that focus on ROI, not just usage. Bridges the gap between "what the product does" and "why it matters" for the customer's bottom line. Expert at identifying the root cause of customer dissatisfaction and mobilizing internal teams (Product, Engineering, Support) to solve it. Relationship Management & Influence Navigates organisational silos to connect with senior leaders, influencers & key users. Proficient in change management, helping customers internalize the product into their daily workflows. Confident in presenting 'value realisation' reports to C Suite stakeholders and buyers and demonstrating ability to pivot from a contract negotiation to a technical troubleshooting session without losing credibility. Data Driven Decision Making Analyses behavioural patterns to predict churn months before a renewal date. Uses predictive health scores to prioritize account interventions that yield the highest commercial return. What do you get in return? 25 days annual leave rising to 30 State of the art offices Access to a range of benefits via My Benefits World Free eye care cover Life Assurance Cycle to Work Scheme EAP (Employee assistance programme) Quarterly Tes Socials Access to an extensive Learning and Development menu Who are Tes? Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. Our intuitive technology streamlines complex tasks, enhances learning experiences, and alleviates the administrative burdens that often overwhelm schools. By working closely with schools, we provide up-to-date resources, expert guidance, and a technology ecosystem dedicated to innovation and excellence in education. Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK
About the Role The UKI region represents one of Fivetran's most strategic growth markets in EMEA. We are looking for a senior regional marketing leader to build a scalable, predictable pipeline engine that fuels enterprise and commercial revenue growth across the UK and Ireland. We're seeking a dynamic and strategic marketing leader to own and scale our UK and Ireland regional marketing motion. As the Lead Marketing Manager, UKI, you will be responsible for building high quality, predictable pipeline for the regional sales team, with field marketing and demand generation as your primary focus. You will be accountable for regional sourced and influenced pipeline targets, with clear visibility into conversion performance and revenue outcomes. You will define and execute the UKI go to market strategy in alignment with regional revenue targets, territory priorities, and segment strategy. You will develop and execute the UKI marketing strategy in close partnership with Sales leadership, Account Executives, SDRs, Partner teams, ABM, and Global Marketing. This role requires both strategic thinking and hands on execution. You will own the regional marketing plan end to end, from annual planning and budget allocation through program delivery and pipeline handoff to Sales. This role demands strong cross functional alignment, operational discipline, and a clear focus on revenue impact. You will serve as the regional marketing quarterback, ensuring programmes are aligned to territory priorities and that follow up processes are tightly executed. This is a full time, hybrid position based out of our London or Dublin offices. Technologies You'll Use Marketo Google Suite Outreach Salesforce Looker Coupa Jira Webinar and event platforms as required What You'll Do Own the UKI integrated marketing strategy with a strong emphasis on field marketing and demand generation. Build and scale a repeatable regional marketing engine that consistently delivers high quality sales pipeline. Partner closely with Sales leadership, Account Executives, and SDR teams to align marketing programmes to territory and account priorities. Plan and execute high impact field programmes including conferences, executive dinners, round tables, and community events. Shape and execute Account Based Marketing and integrated multi channel demand generation initiatives in collaboration with EMEA based and global ABM and marketing teams, as well as the regional Sales team. Own pipeline performance through qualification and handoff, ensuring strong follow up processes and closed loop alignment with Sales. Develop regional customer stories in partnership with Sales and Customer Success. Align with Technology and SI partners to execute joint marketing initiatives and partner led pipeline programmes. Manage regional budget planning, vendor sourcing, procurement, and programme timelines. 6+ years of experience in B2B marketing, preferably in high growth SaaS or enterprise technology. Strong field marketing experience with proven ability to drive measurable pipeline impact. Deep understanding of demand generation strategy and full funnel marketing execution. Experience owning a regional pipeline target. Strong cross functional collaboration skills with experience partnering closely with Sales and Business Development teams. Strategic mindset combined with a hands on execution approach. Experience working with Salesforce and Marketo or similar tools. Excellent communication and stakeholder management skills. Highly organised and able to manage multiple high priority initiatives simultaneously. Entrepreneurial spirit and ability to operate independently in a fast growing environment. Perks and Benefits 100% employer paid medical insurance Generous paid time off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off. Professional development and training opportunities. Company virtual happy hours, free food, and fun team building activities. Monthly cell phone stipend. Access to an innovative mental health support platform that offers personalised care and resources in areas such as therapy, coaching, and self guided mindfulness exercises for all covered employees and their covered dependants. May vary by country and worker type - please reach out to your recruiter for more information. We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
May 02, 2026
Full time
About the Role The UKI region represents one of Fivetran's most strategic growth markets in EMEA. We are looking for a senior regional marketing leader to build a scalable, predictable pipeline engine that fuels enterprise and commercial revenue growth across the UK and Ireland. We're seeking a dynamic and strategic marketing leader to own and scale our UK and Ireland regional marketing motion. As the Lead Marketing Manager, UKI, you will be responsible for building high quality, predictable pipeline for the regional sales team, with field marketing and demand generation as your primary focus. You will be accountable for regional sourced and influenced pipeline targets, with clear visibility into conversion performance and revenue outcomes. You will define and execute the UKI go to market strategy in alignment with regional revenue targets, territory priorities, and segment strategy. You will develop and execute the UKI marketing strategy in close partnership with Sales leadership, Account Executives, SDRs, Partner teams, ABM, and Global Marketing. This role requires both strategic thinking and hands on execution. You will own the regional marketing plan end to end, from annual planning and budget allocation through program delivery and pipeline handoff to Sales. This role demands strong cross functional alignment, operational discipline, and a clear focus on revenue impact. You will serve as the regional marketing quarterback, ensuring programmes are aligned to territory priorities and that follow up processes are tightly executed. This is a full time, hybrid position based out of our London or Dublin offices. Technologies You'll Use Marketo Google Suite Outreach Salesforce Looker Coupa Jira Webinar and event platforms as required What You'll Do Own the UKI integrated marketing strategy with a strong emphasis on field marketing and demand generation. Build and scale a repeatable regional marketing engine that consistently delivers high quality sales pipeline. Partner closely with Sales leadership, Account Executives, and SDR teams to align marketing programmes to territory and account priorities. Plan and execute high impact field programmes including conferences, executive dinners, round tables, and community events. Shape and execute Account Based Marketing and integrated multi channel demand generation initiatives in collaboration with EMEA based and global ABM and marketing teams, as well as the regional Sales team. Own pipeline performance through qualification and handoff, ensuring strong follow up processes and closed loop alignment with Sales. Develop regional customer stories in partnership with Sales and Customer Success. Align with Technology and SI partners to execute joint marketing initiatives and partner led pipeline programmes. Manage regional budget planning, vendor sourcing, procurement, and programme timelines. 6+ years of experience in B2B marketing, preferably in high growth SaaS or enterprise technology. Strong field marketing experience with proven ability to drive measurable pipeline impact. Deep understanding of demand generation strategy and full funnel marketing execution. Experience owning a regional pipeline target. Strong cross functional collaboration skills with experience partnering closely with Sales and Business Development teams. Strategic mindset combined with a hands on execution approach. Experience working with Salesforce and Marketo or similar tools. Excellent communication and stakeholder management skills. Highly organised and able to manage multiple high priority initiatives simultaneously. Entrepreneurial spirit and ability to operate independently in a fast growing environment. Perks and Benefits 100% employer paid medical insurance Generous paid time off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off. Professional development and training opportunities. Company virtual happy hours, free food, and fun team building activities. Monthly cell phone stipend. Access to an innovative mental health support platform that offers personalised care and resources in areas such as therapy, coaching, and self guided mindfulness exercises for all covered employees and their covered dependants. May vary by country and worker type - please reach out to your recruiter for more information. We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
