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ppm service co ordinator
Surrey County Council
Change Co-ordinator
Surrey County Council Reigate, Surrey
The starting salary for this role is 36,873 per annum based on a 36-hour working week. Are you a great communicator and influencer who is comfortable working in a technology environment? Are you familiar with IT Service Management practices? We are looking for a solution-focused and pragmatic Change Co-ordinator in our IT & Digital Service Transition team. Your designated office base will be Woodhatch Place, Reigate but you will often find our team members working from home or in a range of council locations, thanks to our hybrid and flexible working offer. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service option to buy up to 10 days of additional annual leave a generous local government salary related pension up to 5 days of carer's leave and 2 paid volunteering days per year paternity, adoption and dependants leave an Employee Assistance Programme (EAP) to support health and wellbeing learning and development hub with a wealth of resources wellbeing and lifestyle discounts including gym, travel, and shopping a chance to make a real difference to the lives of our residents About the Role IT & Digital is an inclusive and collaborative service that thrives on solving business challenges through innovative thinking and impactful delivery of new and emerging technologies. We are driving ahead with automation projects, business transformation and data insight, among other things - all of which generates changes to Surrey County Council's infrastructure, business applications and end user digital tools. In our team you will learn something new every day and come into contact with lots of different people, services and technologies. You will become the local change expert and 'critical friend' to project managers, technical leads, business stakeholders and suppliers/partners, helping to ensure that IT changes are introduced to our environment safely and without disruption to essential local services. You will do this by: Managing the throughput of change requests, following standardised methods and procedures - such as workflows and process gateways Checking that changes are compliant with standards, for example IT & Digital security, technical and architectural standards Assisting with the smooth transition of Project and large scale work into the business as usual arena Using your interpersonal and influencing skills to promote the services and support our team offers, and working with colleagues to design and implement improvements Exercising attention to detail and proactively learning about the IT environment in which changes are implemented Using your knowledge of Microsoft 365 tools to help you collaborate and communicate effectively. As Change Co-ordinator, you will be part of IT & Digital's Architecture, Transition and PPM Service which plans and assures roadmaps and strategies for IT systems so that when systems are introduced, updated or replaced, the council remains secure and resilient. Working across projects, we support our business through periods of change, ensuring that solutions, delivery and service-readiness adhere to the highest IT standards. This is a fantastic opportunity to take your next step in IT, knowing that you will gain experience across a wide range of council services and projects. When you are ready to progress further still, IT & Digital has many possible follow-on roles, all of them supporting the delivery of excellent services to the residents and visitors of Surrey County Council. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Proven written and oral communication and interpersonal skills with good negotiation and influencing skills. Ability to work collaboratively with internal and external partners/professionals. Ability to understand, meet and exceed customer expectations. Ability to work on your own initiative, with solution focused problem-solving skills. To apply, we request that you submit a CV and you will be asked the following four questions: What is your understanding of how change is governed in local government? How has your role supported this governance in practice? Describe your experience of assessing a proposed change within a local government or public sector environment. How did you determine the level of risk, impact, and urgency of the change? Give an example of how you have supported communication and stakeholder engagement during a significant change. How did you ensure services, users, and partners were appropriately informed and impacts minimised? Describe how you have monitored the outcome of a change after implementation. What measures did you use to determine success, and how were lessons learned captured and applied? Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 20/05/2026 with interviews planned to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
May 15, 2026
Full time
The starting salary for this role is 36,873 per annum based on a 36-hour working week. Are you a great communicator and influencer who is comfortable working in a technology environment? Are you familiar with IT Service Management practices? We are looking for a solution-focused and pragmatic Change Co-ordinator in our IT & Digital Service Transition team. Your designated office base will be Woodhatch Place, Reigate but you will often find our team members working from home or in a range of council locations, thanks to our hybrid and flexible working offer. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service option to buy up to 10 days of additional annual leave a generous local government salary related pension up to 5 days of carer's leave and 2 paid volunteering days per year paternity, adoption and dependants leave an Employee Assistance Programme (EAP) to support health and wellbeing learning and development hub with a wealth of resources wellbeing and lifestyle discounts including gym, travel, and shopping a chance to make a real difference to the lives of our residents About the Role IT & Digital is an inclusive and collaborative service that thrives on solving business challenges through innovative thinking and impactful delivery of new and emerging technologies. We are driving ahead with automation projects, business transformation and data insight, among other things - all of which generates changes to Surrey County Council's infrastructure, business applications and end user digital tools. In our team you will learn something new every day and come into contact with lots of different people, services and technologies. You will become the local change expert and 'critical friend' to project managers, technical leads, business stakeholders and suppliers/partners, helping to ensure that IT changes are introduced to our environment safely and without disruption to essential local services. You will do this by: Managing the throughput of change requests, following standardised methods and procedures - such as workflows and process gateways Checking that changes are compliant with standards, for example IT & Digital security, technical and architectural standards Assisting with the smooth transition of Project and large scale work into the business as usual arena Using your interpersonal and influencing skills to promote the services and support our team offers, and working with colleagues to design and implement improvements Exercising attention to detail and proactively learning about the IT environment in which changes are implemented Using your knowledge of Microsoft 365 tools to help you collaborate and communicate effectively. As Change Co-ordinator, you will be part of IT & Digital's Architecture, Transition and PPM Service which plans and assures roadmaps and strategies for IT systems so that when systems are introduced, updated or replaced, the council remains secure and resilient. Working across projects, we support our business through periods of change, ensuring that solutions, delivery and service-readiness adhere to the highest IT standards. This is a fantastic opportunity to take your next step in IT, knowing that you will gain experience across a wide range of council services and projects. When you are ready to progress further still, IT & Digital has many possible follow-on roles, all of them supporting the delivery of excellent services to the residents and visitors of Surrey County Council. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Proven written and oral communication and interpersonal skills with good negotiation and influencing skills. Ability to work collaboratively with internal and external partners/professionals. Ability to understand, meet and exceed customer expectations. Ability to work on your own initiative, with solution focused problem-solving skills. To apply, we request that you submit a CV and you will be asked the following four questions: What is your understanding of how change is governed in local government? How has your role supported this governance in practice? Describe your experience of assessing a proposed change within a local government or public sector environment. How did you determine the level of risk, impact, and urgency of the change? Give an example of how you have supported communication and stakeholder engagement during a significant change. How did you ensure services, users, and partners were appropriately informed and impacts minimised? Describe how you have monitored the outcome of a change after implementation. What measures did you use to determine success, and how were lessons learned captured and applied? Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 20/05/2026 with interviews planned to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Adecco
Purchasing and Facilities Coordinator
Adecco Aylesbury, Buckinghamshire
Job Title: Purchasing and Facilities Coordinator Location: Aylesbury (Office-based) Contract Details: Full-time, Maternity Cover - Minimum 12 months Start date: June 2026 Hours: Monday to Friday, 9am - 5pm (1 hour lunch) 35 hours per week Salary: £28,000 per annum Benefits & Perks: Annual bonus aligned to individual and company performance 25 days annual leave plus 3 additional days for Christmas shutdown (28 days total) + bank holidays Holiday buy scheme (up to 31 days total) Holiday sell scheme (up to 3 days per year) Company sick pay scheme Laptop and mobile phone Pension scheme with 4% employer contribution (after qualifying period) Private medical cover (opt-in after qualifying period) Death in service insurance Corporate eye care Corporate flu vaccination programme (optional) Structured company training and development programme Perkbox membership for discounts and rewards Regular company events Responsibilities: Deliver high-quality purchasing, customer service, and sales team support Coordinate facilities, administration, and health & safety activities with accurate record keeping Manage suppliers, contractors, and service agreements Oversee planned preventative maintenance (PPM) for office, laboratory, warehouse, and workshop facilities Procure office supplies, consumables, and packing materials while maintaining minimum stock levels Coordinate health & safety administration, including waste management and compliance documentation Organise internal company events, meetings, travel, and team activities Process purchase orders, manage stock reconciliation, and maintain purchasing trackers Support UK sales inquiries, CRM updates, shipping items, and ad-hoc sales support Assist with audits, reporting, onboarding customers, and maintaining internal process documentation Skills and Attributes: Previous purchasing or facilties management experience Highly organised with strong attention to detail Articulate, numerate, and literate Customer-focused with a positive, collaborative approach Able to work autonomously and manage multiple priorities Task-oriented with a proactive mindset Strong communication and relationship-building skills Desirable Skills: Degree or equivalent qualification in a business or management-related subject IOSH Managing Safely qualification First Aid and Fire Marshal training Experience in an SME manufacturing or technical environment Strong understanding of health & safety within laboratory, warehouse, and workshop settings Technologies: Microsoft Office 365 (Word, Teams, SharePoint, Excel) Sage 50 Microsoft Dynamics CRM (or similar systems) How to Apply: If you are interested in this wonderful job opportunity, please apply via this job site or reach out to Adecco Aylesbury on . Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 15, 2026
Contractor
Job Title: Purchasing and Facilities Coordinator Location: Aylesbury (Office-based) Contract Details: Full-time, Maternity Cover - Minimum 12 months Start date: June 2026 Hours: Monday to Friday, 9am - 5pm (1 hour lunch) 35 hours per week Salary: £28,000 per annum Benefits & Perks: Annual bonus aligned to individual and company performance 25 days annual leave plus 3 additional days for Christmas shutdown (28 days total) + bank holidays Holiday buy scheme (up to 31 days total) Holiday sell scheme (up to 3 days per year) Company sick pay scheme Laptop and mobile phone Pension scheme with 4% employer contribution (after qualifying period) Private medical cover (opt-in after qualifying period) Death in service insurance Corporate eye care Corporate flu vaccination programme (optional) Structured company training and development programme Perkbox membership for discounts and rewards Regular company events Responsibilities: Deliver high-quality purchasing, customer service, and sales team support Coordinate facilities, administration, and health & safety activities with accurate record keeping Manage suppliers, contractors, and service agreements Oversee planned preventative maintenance (PPM) for office, laboratory, warehouse, and workshop facilities Procure office supplies, consumables, and packing materials while maintaining minimum stock levels Coordinate health & safety administration, including waste management and compliance documentation Organise internal company events, meetings, travel, and team activities Process purchase orders, manage stock reconciliation, and maintain purchasing trackers Support UK sales inquiries, CRM updates, shipping items, and ad-hoc sales support Assist with audits, reporting, onboarding customers, and maintaining internal process documentation Skills and Attributes: Previous purchasing or facilties management experience Highly organised with strong attention to detail Articulate, numerate, and literate Customer-focused with a positive, collaborative approach Able to work autonomously and manage multiple priorities Task-oriented with a proactive mindset Strong communication and relationship-building skills Desirable Skills: Degree or equivalent qualification in a business or management-related subject IOSH Managing Safely qualification First Aid and Fire Marshal training Experience in an SME manufacturing or technical environment Strong understanding of health & safety within laboratory, warehouse, and workshop settings Technologies: Microsoft Office 365 (Word, Teams, SharePoint, Excel) Sage 50 Microsoft Dynamics CRM (or similar systems) How to Apply: If you are interested in this wonderful job opportunity, please apply via this job site or reach out to Adecco Aylesbury on . Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Reliance High Tech
Service Desk Coordinator - Office based Only
Reliance High Tech Bracknell, Berkshire
Do you want to join a team of outstanding and dedicated individuals within one of the most dynamic and forward-thinking companies in the security and lone worker industry. If so, due to growth we are looking for a suitable candidate to join our existing team? Reliance High-Tech is the UK's largest independent integrator of security solutions. It is trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise. Unique in the industry, Reliance High-Tech combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. The team at Reliance High-Tech draw on their considerable IT expertise and sector experience to serve organisations across a wide range of industry sectors that require advanced, bespoke security solutions and the highest-level security clearances. Your responsibilities - Service Desk & Call Management Coordinate and prioritise service calls for CCTV, access control, intruder alarms, intercoms, and related systems. Log, categorise, update, and close tickets accurately within the service management system. Allocate work to field engineers and subcontractors based on skills, location, and urgency. Act as an escalation point for critical, high-priority, or SLA-breaching incidents. Customer & Stakeholder Communication Act as a primary point of contact for customers regarding faults, maintenance, and service updates. Provide clear and timely communication to clients, account managers, and internal stakeholders. Liaise with Alarm Receiving Centres (ARCs) and monitoring centres when required. Engineer & Resource Coordination Coordinate engineer schedules, call-outs, and planned preventative maintenance (PPM) visits. Support effective route planning and utilisation of technical resources. Ensure engineers receive accurate job details, access information, and system documentation. Performance, Compliance & Reporting Monitor service performance against SLAs and contractual KPIs. Produce service performance reports and fault trend analysis. Support compliance with industry standards and accreditations such as NSI, SSAIB, and relevant BS EN standards. Process & Continuous Improvement Ensure adherence to service desk procedures and best practices. Maintain and support the use of knowledge base articles and technical documentation. Identify recurring issues and recommend process or service improvements. Your competencies Essential Experience in a service desk or coordination role within the electronic security or technical services industry. Experience coordinating field engineers or service teams. Strong organisational and prioritisation skills. Excellent verbal and written communication skills. Experience using service or job management systems. Desirable Knowledge of NSI, SSAIB, or similar accreditation requirements. Understanding of CCTV, access control, intruder alarms, and basic networking principles. ITIL Foundation or equivalent service management knowledge. Experience working with monitored security systems or ARCs. Your profile Personal Qualities Calm and professional under pressure. Customer-focused with strong attention to detail. Proactive, organised, and solutions-driven. Confident communicator and effective team player. Permit to Work Ability to complete full personal security screening Ability to complete SC level clearance To express an interest in this role please send your CV and a covering letter no later than 30th June 2026. This must include your home location. All job candidates will be screened to BS7858 standards to meet Reliance High-Tech's / Reliance Protects vetting standards.
May 14, 2026
Full time
Do you want to join a team of outstanding and dedicated individuals within one of the most dynamic and forward-thinking companies in the security and lone worker industry. If so, due to growth we are looking for a suitable candidate to join our existing team? Reliance High-Tech is the UK's largest independent integrator of security solutions. It is trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise. Unique in the industry, Reliance High-Tech combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. The team at Reliance High-Tech draw on their considerable IT expertise and sector experience to serve organisations across a wide range of industry sectors that require advanced, bespoke security solutions and the highest-level security clearances. Your responsibilities - Service Desk & Call Management Coordinate and prioritise service calls for CCTV, access control, intruder alarms, intercoms, and related systems. Log, categorise, update, and close tickets accurately within the service management system. Allocate work to field engineers and subcontractors based on skills, location, and urgency. Act as an escalation point for critical, high-priority, or SLA-breaching incidents. Customer & Stakeholder Communication Act as a primary point of contact for customers regarding faults, maintenance, and service updates. Provide clear and timely communication to clients, account managers, and internal stakeholders. Liaise with Alarm Receiving Centres (ARCs) and monitoring centres when required. Engineer & Resource Coordination Coordinate engineer schedules, call-outs, and planned preventative maintenance (PPM) visits. Support effective route planning and utilisation of technical resources. Ensure engineers receive accurate job details, access information, and system documentation. Performance, Compliance & Reporting Monitor service performance against SLAs and contractual KPIs. Produce service performance reports and fault trend analysis. Support compliance with industry standards and accreditations such as NSI, SSAIB, and relevant BS EN standards. Process & Continuous Improvement Ensure adherence to service desk procedures and best practices. Maintain and support the use of knowledge base articles and technical documentation. Identify recurring issues and recommend process or service improvements. Your competencies Essential Experience in a service desk or coordination role within the electronic security or technical services industry. Experience coordinating field engineers or service teams. Strong organisational and prioritisation skills. Excellent verbal and written communication skills. Experience using service or job management systems. Desirable Knowledge of NSI, SSAIB, or similar accreditation requirements. Understanding of CCTV, access control, intruder alarms, and basic networking principles. ITIL Foundation or equivalent service management knowledge. Experience working with monitored security systems or ARCs. Your profile Personal Qualities Calm and professional under pressure. Customer-focused with strong attention to detail. Proactive, organised, and solutions-driven. Confident communicator and effective team player. Permit to Work Ability to complete full personal security screening Ability to complete SC level clearance To express an interest in this role please send your CV and a covering letter no later than 30th June 2026. This must include your home location. All job candidates will be screened to BS7858 standards to meet Reliance High-Tech's / Reliance Protects vetting standards.
CBRE Local UK
Contract Support/Helpdesk
CBRE Local UK City, London
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator
May 14, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator
Marble Talent Group Ltd
Scheduler
Marble Talent Group Ltd Edmonton, Cornwall
Marble Talent Group are currently recruiting for a Service Coordinator to join their clients team in Edmonton! Key Responsibilities - Schedule engineers for planned maintenance (PPM), call-outs, and reactive works Manage work orders from creation through to completion Coordinate installation works and ensure materials are available Process job completions for invoicing and support billing queries Prepare and issue quotes for minor works Monitor stock levels and arrange parts when required Handle customer enquiries and provide regular updates Personal Requirements Strong attention to detail Knowledge working within the Fire and Security industry Good communication skills Admin or scheduling experience preferred Confident with IT systems (MS Office/CRM) Able to work under pressure and meet deadlines Detail-oriented and problem-solving mindset Team player with a proactive approach Salary - 34,000 - 35,000k depending on experience. Hours - 9am - 5.30pm Monday - Friday Please note - this is a office based role. For more information, apply today and I will get in touch! About Marble Talent As engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers place at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates
May 14, 2026
Full time
Marble Talent Group are currently recruiting for a Service Coordinator to join their clients team in Edmonton! Key Responsibilities - Schedule engineers for planned maintenance (PPM), call-outs, and reactive works Manage work orders from creation through to completion Coordinate installation works and ensure materials are available Process job completions for invoicing and support billing queries Prepare and issue quotes for minor works Monitor stock levels and arrange parts when required Handle customer enquiries and provide regular updates Personal Requirements Strong attention to detail Knowledge working within the Fire and Security industry Good communication skills Admin or scheduling experience preferred Confident with IT systems (MS Office/CRM) Able to work under pressure and meet deadlines Detail-oriented and problem-solving mindset Team player with a proactive approach Salary - 34,000 - 35,000k depending on experience. Hours - 9am - 5.30pm Monday - Friday Please note - this is a office based role. For more information, apply today and I will get in touch! About Marble Talent As engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers place at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates
Options Resourcing Ltd
Service Coordinator
Options Resourcing Ltd Edmonton, Cornwall
We are looking for a highly organised and proactive Service Coordinator to join a busy and growing service team. This is a key position responsible for coordinating engineers, managing maintenance schedules, and ensuring a seamless experience for customers. You will act as the central link between customers, engineers, and internal teams keeping operations running efficiently while maintaining high service standards. Benefits: Salary up to 35,000 Monday Friday, 9:00am - 5:30pm Location: Edmonton, Enfield Company laptop and mobile phone Full training on internal systems and processes Supportive team environment with ongoing development Key Responsibilities Coordinate and schedule engineers for planned maintenance (PPM), reactive call-outs, and small works Proactively contact customers to arrange and confirm upcoming maintenance visits Manage work orders from initial booking through to completion and invoicing Ensure all service reports and job documentation are completed accurately Support quoting for minor works and follow up to secure approvals Schedule installations and coordinate with internal teams for job readiness Manage stock levels, order parts, and handle returns where required Act as the first point of contact for incoming calls and customer queries Provide updates to clients on job progress, schedules, and quotations Experience required: Previous experience in a service coordination / scheduling / admin role Strong organisational skills and ability to multitask in a fast-paced environment Excellent communication skills with a customer-focused approach Confident using CRM systems and Microsoft Office Ability to prioritise workloads and problem-solve effectively Experience within engineering, maintenance, or service industries is desirable Interviews are taking place immediately.
May 14, 2026
Full time
We are looking for a highly organised and proactive Service Coordinator to join a busy and growing service team. This is a key position responsible for coordinating engineers, managing maintenance schedules, and ensuring a seamless experience for customers. You will act as the central link between customers, engineers, and internal teams keeping operations running efficiently while maintaining high service standards. Benefits: Salary up to 35,000 Monday Friday, 9:00am - 5:30pm Location: Edmonton, Enfield Company laptop and mobile phone Full training on internal systems and processes Supportive team environment with ongoing development Key Responsibilities Coordinate and schedule engineers for planned maintenance (PPM), reactive call-outs, and small works Proactively contact customers to arrange and confirm upcoming maintenance visits Manage work orders from initial booking through to completion and invoicing Ensure all service reports and job documentation are completed accurately Support quoting for minor works and follow up to secure approvals Schedule installations and coordinate with internal teams for job readiness Manage stock levels, order parts, and handle returns where required Act as the first point of contact for incoming calls and customer queries Provide updates to clients on job progress, schedules, and quotations Experience required: Previous experience in a service coordination / scheduling / admin role Strong organisational skills and ability to multitask in a fast-paced environment Excellent communication skills with a customer-focused approach Confident using CRM systems and Microsoft Office Ability to prioritise workloads and problem-solve effectively Experience within engineering, maintenance, or service industries is desirable Interviews are taking place immediately.
4Recruitment Services
Facilities Coordinator
4Recruitment Services City, Manchester
Ref: P3XAZ Location: Manchester (M1) Hours: Monday to Friday 8am-5pm Pay: £14.80ph paid weekly PAYE - £28,000 perm salary equivalent Duration: Ongoing Contract Temp to Perm if everything goes well Duties The Facilities Coordinator will play a pivotal role in ensuring the safe, efficient, and compliant operation of the industrial manufacturing site. This hands-on position requires a proactive approach to facilities management, with a strong emphasis on technical oversight, contractor management for specialised services, and adherence to stringent industrial safety standards. Industrial Maintenance & Asset Management: Coordinate and oversee Planned Preventative Maintenance (PPM) schedules for critical industrial assets, including but not limited to, cranes, manufacturing machinery, high voltage electrical systems, HVAC plant, and fire suppression systems. Respond promptly to reactive maintenance requests for industrial equipment failures or site infrastructure issues, diagnosing initial problems and coordinating appropriate technical resolutions. Utilise the Computer Aided Facilities Management (CAFM) system to log, track, and close out all maintenance work orders, ensuring accurate asset history and compliance records are maintained. Technical Vendor & Contractor Management: Source, evaluate, and manage a diverse range of technical contractors and specialist vendors (e.g., electrical, mechanical, HVAC, lifting equipment specialists, fire safety engineers). Develop detailed scopes of work for technical services, review and challenge vendor quotes to ensure cost-effectiveness and technical suitability, and manage procurement processes. Oversee contractor performance on-site, ensuring work is completed to agreed specifications, quality standards, and in strict compliance with site-specific HSEQ procedures, including Permit to Work systems. Facilitate contractor inductions, safety briefings, and ensure all necessary documentation (e.g., RAMS, insurance, certifications) is in place before work commences. Health, Safety, Environment & Quality (HSEQ) Compliance: Act as a key point of contact for HSEQ matters related to facilities operations, ensuring all activities comply with UK legislation, clients internal policies, and specific industrial site requirements. Assist in the development and review of Risk Assessments and Method Statements (RAMS) for facilities-related works, particularly those involving high-risk activities (e.g., working at height, confined spaces, electrical work, hot works). Support the implementation and adherence to Permit to Work (PTW) and Lock Out Tag Out (LOTO) procedures for all maintenance and project activities on site. Operational Support & Project Coordination: Liaise closely with site operations, production, and engineering teams to minimise disruption during maintenance activities and support operational continuity. Assist in the coordination of minor facilities projects, such as equipment installations, infrastructure upgrades, or energy efficiency initiatives, from planning to completion. Maintain accurate records of all facilities documentation, including maintenance logs, service reports, asset registers, technical drawings, and compliance certificates. Manage facilities-related consumables and spares inventory relevant to industrial operations. To thrive in this challenging yet rewarding role, the ideal candidate will possess a blend of practical experience, technical understanding, and a proactive, safety-conscious approach. Essential Experience & Skills: Proven Practical Experience: Minimum of 3 years' experience in a facilities or maintenance coordination role, specifically within an industrial, manufacturing, heavy engineering, or similar technically demanding environment. Demonstrable experience in coordinating maintenance activities (PPM and reactive) for industrial assets and infrastructure (e.g., plant machinery, electrical systems, lifting equipment, HVAC). Experience in managing external contractors and technical vendors, including the ability to review and challenge quotes, scope of works, and ensure quality delivery. Familiarity with and practical application of Health, Safety, Environmental, and Quality (HSEQ) procedures common in industrial settings, including Permit to Work (PTW) systems, Lock Out Tag Out (LOTO), and risk assessments. Proficient in the use of Computer Aided Facilities Management (CAFM) software for managing work orders, asset registers, and scheduling maintenance. Technical Understanding: Ability to understand and interpret basic technical drawings, schematics, or specifications relevant to industrial plant and equipment. A foundational understanding of common industrial systems such as electrical distribution, mechanical plant, hydraulics, pneumatics, and HVAC. Strong problem-solving skills with a hands-on and practical approach to identifying and resolving technical facilities issues. Communication & Organisational Skills: Excellent verbal and written communication skills, capable of liaising effectively with technical contractors, site operations personnel, engineering teams, and management. Highly organised with the ability to manage multiple priorities, coordinate complex tasks, and work effectively under pressure in a dynamic industrial environment. Proficient in Microsoft Office Suite (Word, Excel, Outlook) with strong data management and reporting capabilities, particularly in Excel for tracking maintenance schedules and budgets. Safety & Compliance Focus: A strong personal commitment to health and safety, with a proactive approach to ensuring a safe working environment for all. Understanding of UK facilities-related legislation and compliance requirements within an industrial context.
May 14, 2026
Contractor
Ref: P3XAZ Location: Manchester (M1) Hours: Monday to Friday 8am-5pm Pay: £14.80ph paid weekly PAYE - £28,000 perm salary equivalent Duration: Ongoing Contract Temp to Perm if everything goes well Duties The Facilities Coordinator will play a pivotal role in ensuring the safe, efficient, and compliant operation of the industrial manufacturing site. This hands-on position requires a proactive approach to facilities management, with a strong emphasis on technical oversight, contractor management for specialised services, and adherence to stringent industrial safety standards. Industrial Maintenance & Asset Management: Coordinate and oversee Planned Preventative Maintenance (PPM) schedules for critical industrial assets, including but not limited to, cranes, manufacturing machinery, high voltage electrical systems, HVAC plant, and fire suppression systems. Respond promptly to reactive maintenance requests for industrial equipment failures or site infrastructure issues, diagnosing initial problems and coordinating appropriate technical resolutions. Utilise the Computer Aided Facilities Management (CAFM) system to log, track, and close out all maintenance work orders, ensuring accurate asset history and compliance records are maintained. Technical Vendor & Contractor Management: Source, evaluate, and manage a diverse range of technical contractors and specialist vendors (e.g., electrical, mechanical, HVAC, lifting equipment specialists, fire safety engineers). Develop detailed scopes of work for technical services, review and challenge vendor quotes to ensure cost-effectiveness and technical suitability, and manage procurement processes. Oversee contractor performance on-site, ensuring work is completed to agreed specifications, quality standards, and in strict compliance with site-specific HSEQ procedures, including Permit to Work systems. Facilitate contractor inductions, safety briefings, and ensure all necessary documentation (e.g., RAMS, insurance, certifications) is in place before work commences. Health, Safety, Environment & Quality (HSEQ) Compliance: Act as a key point of contact for HSEQ matters related to facilities operations, ensuring all activities comply with UK legislation, clients internal policies, and specific industrial site requirements. Assist in the development and review of Risk Assessments and Method Statements (RAMS) for facilities-related works, particularly those involving high-risk activities (e.g., working at height, confined spaces, electrical work, hot works). Support the implementation and adherence to Permit to Work (PTW) and Lock Out Tag Out (LOTO) procedures for all maintenance and project activities on site. Operational Support & Project Coordination: Liaise closely with site operations, production, and engineering teams to minimise disruption during maintenance activities and support operational continuity. Assist in the coordination of minor facilities projects, such as equipment installations, infrastructure upgrades, or energy efficiency initiatives, from planning to completion. Maintain accurate records of all facilities documentation, including maintenance logs, service reports, asset registers, technical drawings, and compliance certificates. Manage facilities-related consumables and spares inventory relevant to industrial operations. To thrive in this challenging yet rewarding role, the ideal candidate will possess a blend of practical experience, technical understanding, and a proactive, safety-conscious approach. Essential Experience & Skills: Proven Practical Experience: Minimum of 3 years' experience in a facilities or maintenance coordination role, specifically within an industrial, manufacturing, heavy engineering, or similar technically demanding environment. Demonstrable experience in coordinating maintenance activities (PPM and reactive) for industrial assets and infrastructure (e.g., plant machinery, electrical systems, lifting equipment, HVAC). Experience in managing external contractors and technical vendors, including the ability to review and challenge quotes, scope of works, and ensure quality delivery. Familiarity with and practical application of Health, Safety, Environmental, and Quality (HSEQ) procedures common in industrial settings, including Permit to Work (PTW) systems, Lock Out Tag Out (LOTO), and risk assessments. Proficient in the use of Computer Aided Facilities Management (CAFM) software for managing work orders, asset registers, and scheduling maintenance. Technical Understanding: Ability to understand and interpret basic technical drawings, schematics, or specifications relevant to industrial plant and equipment. A foundational understanding of common industrial systems such as electrical distribution, mechanical plant, hydraulics, pneumatics, and HVAC. Strong problem-solving skills with a hands-on and practical approach to identifying and resolving technical facilities issues. Communication & Organisational Skills: Excellent verbal and written communication skills, capable of liaising effectively with technical contractors, site operations personnel, engineering teams, and management. Highly organised with the ability to manage multiple priorities, coordinate complex tasks, and work effectively under pressure in a dynamic industrial environment. Proficient in Microsoft Office Suite (Word, Excel, Outlook) with strong data management and reporting capabilities, particularly in Excel for tracking maintenance schedules and budgets. Safety & Compliance Focus: A strong personal commitment to health and safety, with a proactive approach to ensuring a safe working environment for all. Understanding of UK facilities-related legislation and compliance requirements within an industrial context.
CBRE Local UK
CMMS and PPM Lead
CBRE Local UK Doncaster, Yorkshire
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: CMMS & PPM Lead The CMMS & PPM Coordinator optimises IFM (CAFM) system use and manages planned maintenance data. The role focuses on improving CMMS workflows, reducing manual administration, and ensuring planned maintenance is correct, compliant, and driven by well-designed system processes rather than workarounds. Acting as an IFM Super User, the postholder supports continuous improvement, system adoption, and audit-ready maintenance delivery. Key responsibilities are as follows: Process Design & Continuous Improvement: Design and document clear, scalable CMMS processes Test and support rollout of IFM enhancements and new releases Support training and adoption of improved ways of working Ensure CMMS processes remain audit-ready and consistently applied PPM Management (System Led): Manage creation, structure, and ongoing maintenance of PPM schedules within IFM Ensure PPM regimes are aligned to SFG20 and statutory guidance Ensure correct PPMs are linked to assets based on asset type and risk Control PPM changes and suspensions through agreed Simple Change processes Retain full PPM history and evidence to support audit and assurance Daily IFM Maintenance Updates: Manage daily IFM updates Address IFM issues with D&T Teams Ensure data remains accurate, consistent, and reliable Support in UAT Audit, Assurance & Governance Support: Provide structured PPM evidence to support internal and external audits Ensure maintenance arrangements can be clearly explained through CMMS records Maintain governance over PPM changes, suspensions, and system controls IFM Security & Access Management: Manage IFM user access, roles, and permissions for the account Ensure access reflects governance and separation of duties Support onboarding and offboarding from a system access perspective Person Specification: Strong experience working with CAFM / IFM systems in a maintenance environment Experience improving how CMMS systems are used, not just administrated Experience managing PPM schedules and maintenance data Practical understanding of SFG20-aligned maintenance regimes Process improvement and systems thinking mindset Proactive self-starter focused on improvement and innovation. High attention to detail and data quality Confident working as a system Super User Comfortable testing and supporting system changes Strong communication and stakeholder engagement skills Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we d still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future. Job description
May 14, 2026
Full time
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: CMMS & PPM Lead The CMMS & PPM Coordinator optimises IFM (CAFM) system use and manages planned maintenance data. The role focuses on improving CMMS workflows, reducing manual administration, and ensuring planned maintenance is correct, compliant, and driven by well-designed system processes rather than workarounds. Acting as an IFM Super User, the postholder supports continuous improvement, system adoption, and audit-ready maintenance delivery. Key responsibilities are as follows: Process Design & Continuous Improvement: Design and document clear, scalable CMMS processes Test and support rollout of IFM enhancements and new releases Support training and adoption of improved ways of working Ensure CMMS processes remain audit-ready and consistently applied PPM Management (System Led): Manage creation, structure, and ongoing maintenance of PPM schedules within IFM Ensure PPM regimes are aligned to SFG20 and statutory guidance Ensure correct PPMs are linked to assets based on asset type and risk Control PPM changes and suspensions through agreed Simple Change processes Retain full PPM history and evidence to support audit and assurance Daily IFM Maintenance Updates: Manage daily IFM updates Address IFM issues with D&T Teams Ensure data remains accurate, consistent, and reliable Support in UAT Audit, Assurance & Governance Support: Provide structured PPM evidence to support internal and external audits Ensure maintenance arrangements can be clearly explained through CMMS records Maintain governance over PPM changes, suspensions, and system controls IFM Security & Access Management: Manage IFM user access, roles, and permissions for the account Ensure access reflects governance and separation of duties Support onboarding and offboarding from a system access perspective Person Specification: Strong experience working with CAFM / IFM systems in a maintenance environment Experience improving how CMMS systems are used, not just administrated Experience managing PPM schedules and maintenance data Practical understanding of SFG20-aligned maintenance regimes Process improvement and systems thinking mindset Proactive self-starter focused on improvement and innovation. High attention to detail and data quality Confident working as a system Super User Comfortable testing and supporting system changes Strong communication and stakeholder engagement skills Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we d still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future. Job description
Ideal Personnel & Recruitment Solutions Limited
Facilities Maintenance Assistant
Ideal Personnel & Recruitment Solutions Limited Bletchley, Buckinghamshire
Our client has a permanent, full-time opportunity for a Facilities Maintenance Assistant to assist the Site Maintenance Technician and Facilities Coordinator in ensuring that all site services run smoothly and are properly maintained. The role: To facilitate the repair and maintenance of all plant equipment, Air Con, Heating, Plumbing, Compressed Air and building/structural, cleaning and Landscaping and any safety hazards on site. Liaise & monitor contractors as required, making sure they follow Contractor Rules, RAMS, and H & S Requirements. To carryout tasks that include but not limited to PPM, Ticketing System, Infrastructure Maintenance Planner, Landlord Duties and Projects. To report issues with employees or tasks to the Facilities Manager along with proposals for solution. To assist with out-of-hours services and issues alongside other members of the facilities team. To understand and carry out waste disposal processes in line with environmental policy. To assist the facilities Team with operating the Security & Fire Systems. To monitor the security for the site alongside the other members of the facilities team. Instillation of office furniture and other equipment. To assist maintaining Asset and Maintenance registers for all plant, machines, and furniture on site. Requirements: Fork Truck License or be willing to go on training courses to achieve this. Full UK Driving licence Experience of maintenance repairs (DIY Level) and using hand tools Manual Handling Good communication & organisation skills Working at Height (In house training offered) Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
May 13, 2026
Full time
Our client has a permanent, full-time opportunity for a Facilities Maintenance Assistant to assist the Site Maintenance Technician and Facilities Coordinator in ensuring that all site services run smoothly and are properly maintained. The role: To facilitate the repair and maintenance of all plant equipment, Air Con, Heating, Plumbing, Compressed Air and building/structural, cleaning and Landscaping and any safety hazards on site. Liaise & monitor contractors as required, making sure they follow Contractor Rules, RAMS, and H & S Requirements. To carryout tasks that include but not limited to PPM, Ticketing System, Infrastructure Maintenance Planner, Landlord Duties and Projects. To report issues with employees or tasks to the Facilities Manager along with proposals for solution. To assist with out-of-hours services and issues alongside other members of the facilities team. To understand and carry out waste disposal processes in line with environmental policy. To assist the facilities Team with operating the Security & Fire Systems. To monitor the security for the site alongside the other members of the facilities team. Instillation of office furniture and other equipment. To assist maintaining Asset and Maintenance registers for all plant, machines, and furniture on site. Requirements: Fork Truck License or be willing to go on training courses to achieve this. Full UK Driving licence Experience of maintenance repairs (DIY Level) and using hand tools Manual Handling Good communication & organisation skills Working at Height (In house training offered) Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Parker Jones Group Ltd
Help Desk Coordinator
Parker Jones Group Ltd Haddenham, Buckinghamshire
Role- Help Desk Coordinator Location- Office is outside Aylsbury (office based, you will need a driving licence) Salary- up to £29,000 Working hours- Monday to Friday 8am-5pm General Receiving inbound calls and emails and making frequent outbound calls and emails. Scheduling engineers to attend call outs and regularly updating them with their required jobs Generation and closure of scheduled work orders Overseeing job completion in respect of in-house engineering and sub- contractor services Updating in-house systems and informing external clients regularly of updates Managing the helpdesk inbox efficiently daily Constant liaison with engineers, subcontractors and clients via phone/email PPM asset management planning via our databases Respond quickly and effectively to client queries Raising jobs and purchase orders daily Always providing excellent customer service Completing various admin tasks as requested. Requirements Worked in a familiar field Experienced in scheduling, coordinating, arranging role. Experienced working with CRM Systems (desirable) Great communicational skills Offer Great working environment Up to £29,000 Benefits package INDBS
May 11, 2026
Full time
Role- Help Desk Coordinator Location- Office is outside Aylsbury (office based, you will need a driving licence) Salary- up to £29,000 Working hours- Monday to Friday 8am-5pm General Receiving inbound calls and emails and making frequent outbound calls and emails. Scheduling engineers to attend call outs and regularly updating them with their required jobs Generation and closure of scheduled work orders Overseeing job completion in respect of in-house engineering and sub- contractor services Updating in-house systems and informing external clients regularly of updates Managing the helpdesk inbox efficiently daily Constant liaison with engineers, subcontractors and clients via phone/email PPM asset management planning via our databases Respond quickly and effectively to client queries Raising jobs and purchase orders daily Always providing excellent customer service Completing various admin tasks as requested. Requirements Worked in a familiar field Experienced in scheduling, coordinating, arranging role. Experienced working with CRM Systems (desirable) Great communicational skills Offer Great working environment Up to £29,000 Benefits package INDBS
CBRE Local UK
Help desk Coordinator
CBRE Local UK
Job Title: Helpdesk Coordinator - Join a Global Leader in Real Estate Services! Company: CBRE - The World's Leading Real Estate Services Company Location: London Job Type: Full-time About Us: CBRE is a global leader in real estate services, with over 70,000 employees operating in 48 countries. We're passionate about delivering exceptional customer service and business support to our clients worldwide. Our Global Workplace Solutions team is a leading provider of integrated facilities and corporate real estate management, and we're looking for a talented Helpdesk Coordinator to join our team in Hull. Job Summary: We're seeking a highly organized and customer-focused Helpdesk Coordinator to provide exceptional support to our clients and internal teams. As a Helpdesk Coordinator, you'll be responsible for managing our CAFM system, answering calls and emails, and ensuring seamless communication between our facilities team and end-users. You'll also have the opportunity to identify and implement innovative solutions to enhance performance and meet client expectations. Key Responsibilities: Manage CAFM system as key user on site, including PPM records, reactives, and reporting Provide exceptional customer service and support via phone, email, and in-person Ensure all reactive requests are assigned to the correct engineer and communicated effectively to end-users Collaborate with Lead Engineer and Ops Manager to maintain high-quality service standards Review subcontractor performance and provide feedback through Ariba and other systems Identify and implement innovative solutions to enhance performance and meet client expectations What We Offer: Competitive salary and benefits package Opportunity to work with a global leader in real estate services Collaborative and dynamic work environment Professional development and training opportunities Recognition and rewards for outstanding performance Requirements: Organized and structured approach to work Logical and clear thinking Attention to detail and high accuracy Assertiveness and confidence in communication Persistence and follow-through to resolution Customer and team focus, with a commitment to delivering exceptional service How to Apply: If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we'd love to hear from you! Please submit your application, including your resume Equal Opportunities: CBRE is an equal opportunities employer and welcomes applications from all qualified candidates.
May 11, 2026
Full time
Job Title: Helpdesk Coordinator - Join a Global Leader in Real Estate Services! Company: CBRE - The World's Leading Real Estate Services Company Location: London Job Type: Full-time About Us: CBRE is a global leader in real estate services, with over 70,000 employees operating in 48 countries. We're passionate about delivering exceptional customer service and business support to our clients worldwide. Our Global Workplace Solutions team is a leading provider of integrated facilities and corporate real estate management, and we're looking for a talented Helpdesk Coordinator to join our team in Hull. Job Summary: We're seeking a highly organized and customer-focused Helpdesk Coordinator to provide exceptional support to our clients and internal teams. As a Helpdesk Coordinator, you'll be responsible for managing our CAFM system, answering calls and emails, and ensuring seamless communication between our facilities team and end-users. You'll also have the opportunity to identify and implement innovative solutions to enhance performance and meet client expectations. Key Responsibilities: Manage CAFM system as key user on site, including PPM records, reactives, and reporting Provide exceptional customer service and support via phone, email, and in-person Ensure all reactive requests are assigned to the correct engineer and communicated effectively to end-users Collaborate with Lead Engineer and Ops Manager to maintain high-quality service standards Review subcontractor performance and provide feedback through Ariba and other systems Identify and implement innovative solutions to enhance performance and meet client expectations What We Offer: Competitive salary and benefits package Opportunity to work with a global leader in real estate services Collaborative and dynamic work environment Professional development and training opportunities Recognition and rewards for outstanding performance Requirements: Organized and structured approach to work Logical and clear thinking Attention to detail and high accuracy Assertiveness and confidence in communication Persistence and follow-through to resolution Customer and team focus, with a commitment to delivering exceptional service How to Apply: If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we'd love to hear from you! Please submit your application, including your resume Equal Opportunities: CBRE is an equal opportunities employer and welcomes applications from all qualified candidates.
Fern Recruitment Limited
Water Hygiene Engineer
Fern Recruitment Limited Lambeth, London
Water Hygiene Engineer Lambeth £28000-£35000 + Van + Training + Benefits Having been in the industry for over 25 years, our client is an award-winning water hygiene consultancy and provide end-to-end services to commercial sites including Education, Healthcare, Manufacturing, Retail, and Commercial. To assist with the growth of the business they are looking for an experienced Water Hygiene Engineer to cover specific projects in the South London area. Key duties for the Water Hygiene Engineer to include: Water Sampling TMV Servicing Temperature monitoring/testing of tap outlets and tanks Cleaning, Descaling and disinfection of shower heads and hoses Tank Cleans and Disinfections Maintain monthly site logbooks Work Territory South London To apply for the Water Hygiene Engineer role the following experience is required. Proven experience working as a Water Hygiene Engineer covering PPM including monitoring, sampling and testing An interest in picking up new training in legionella compliance A strong understanding of ACoP L8 and HSG274 guidelines Full driving license DBS checked The Water Hygiene Engineer will be given the opportunity to gain additional industry qualifications and will work as part of a close-knit team with project co-ordinators helping to organise work schedules to minimise travel. Overtime is available and will also come with a van, fuel card and mobile phone. Suitable Home Locations Brixton, Clapham, Streatham, Camberwell, Peckham, Kennington, Elephant and Castle, Stockwell, Tooting, Balham, Wandsworth, Battersea, Clapham Junction, Croydon, Wimbledon, Lewisham, Greenwich, Bromley, Kingston upon Thames, Hammersmith, Fulham, Chelsea, Stratford
May 11, 2026
Full time
Water Hygiene Engineer Lambeth £28000-£35000 + Van + Training + Benefits Having been in the industry for over 25 years, our client is an award-winning water hygiene consultancy and provide end-to-end services to commercial sites including Education, Healthcare, Manufacturing, Retail, and Commercial. To assist with the growth of the business they are looking for an experienced Water Hygiene Engineer to cover specific projects in the South London area. Key duties for the Water Hygiene Engineer to include: Water Sampling TMV Servicing Temperature monitoring/testing of tap outlets and tanks Cleaning, Descaling and disinfection of shower heads and hoses Tank Cleans and Disinfections Maintain monthly site logbooks Work Territory South London To apply for the Water Hygiene Engineer role the following experience is required. Proven experience working as a Water Hygiene Engineer covering PPM including monitoring, sampling and testing An interest in picking up new training in legionella compliance A strong understanding of ACoP L8 and HSG274 guidelines Full driving license DBS checked The Water Hygiene Engineer will be given the opportunity to gain additional industry qualifications and will work as part of a close-knit team with project co-ordinators helping to organise work schedules to minimise travel. Overtime is available and will also come with a van, fuel card and mobile phone. Suitable Home Locations Brixton, Clapham, Streatham, Camberwell, Peckham, Kennington, Elephant and Castle, Stockwell, Tooting, Balham, Wandsworth, Battersea, Clapham Junction, Croydon, Wimbledon, Lewisham, Greenwich, Bromley, Kingston upon Thames, Hammersmith, Fulham, Chelsea, Stratford
Fern Recruitment Limited
Water Hygiene Engineer
Fern Recruitment Limited Bristol, Gloucestershire
Water Hygiene Engineer South-West £28000-£35000 + Van + Training + Benefits Having been in the industry for over 25 years, our client is an award-winning water hygiene consultancy and provide end-to-end services to commercial sites including Education, Healthcare, Manufacturing, Retail, and Commercial. To assist with the growth of the business they are looking for an experienced Water Hygiene Engineer to cover specific projects in the South West area. Key duties for the Water Hygiene Engineer to include: Water Sampling TMV Servicing Temperature monitoring/testing of tap outlets and tanks Cleaning, Descaling and disinfection of shower heads and hoses Tank Cleans and Disinfections Maintain monthly site logbooks Work Territory South West To apply for the Water Hygiene Engineer role the following experience is required. Proven experience working as a Water Hygiene Engineer covering PPM including monitoring, sampling and testing An interest in picking up new training in legionella compliance A strong understanding of ACoP L8 and HSG274 guidelines Full driving license DBS checked The Water Hygiene Engineer will be given the opportunity to gain additional industry qualifications and will work as part of a close-knit team with project co-ordinators helping to organise work schedules to minimise travel. Overtime is available and will also come with a van, fuel card and mobile phone. Suitable Home Locations Bristol, Bath, Weston-Super-Mare, Newport, Gloucester, Cheltenham, Stroud, Chippenham, Swindon, Yate, Keynsham, Clevedon, Portishead, Bridgwater, Taunton
May 11, 2026
Full time
Water Hygiene Engineer South-West £28000-£35000 + Van + Training + Benefits Having been in the industry for over 25 years, our client is an award-winning water hygiene consultancy and provide end-to-end services to commercial sites including Education, Healthcare, Manufacturing, Retail, and Commercial. To assist with the growth of the business they are looking for an experienced Water Hygiene Engineer to cover specific projects in the South West area. Key duties for the Water Hygiene Engineer to include: Water Sampling TMV Servicing Temperature monitoring/testing of tap outlets and tanks Cleaning, Descaling and disinfection of shower heads and hoses Tank Cleans and Disinfections Maintain monthly site logbooks Work Territory South West To apply for the Water Hygiene Engineer role the following experience is required. Proven experience working as a Water Hygiene Engineer covering PPM including monitoring, sampling and testing An interest in picking up new training in legionella compliance A strong understanding of ACoP L8 and HSG274 guidelines Full driving license DBS checked The Water Hygiene Engineer will be given the opportunity to gain additional industry qualifications and will work as part of a close-knit team with project co-ordinators helping to organise work schedules to minimise travel. Overtime is available and will also come with a van, fuel card and mobile phone. Suitable Home Locations Bristol, Bath, Weston-Super-Mare, Newport, Gloucester, Cheltenham, Stroud, Chippenham, Swindon, Yate, Keynsham, Clevedon, Portishead, Bridgwater, Taunton
Adecco
Purchasing and Facilities Coordinator
Adecco Haddenham, Buckinghamshire
Job Title: Purchasing and Facilities Coordinator Location: Aylesbury (Office-based) Contract Details: Full-time, Maternity Cover - Minimum 12 months Start date: June 2026 Hours: Monday to Friday, 9am - 5pm (1 hour lunch) 35 hours per week Salary: 28,000 per annum Benefits & Perks: Annual bonus aligned to individual and company performance 25 days annual leave plus 3 additional days for Christmas shutdown (28 days total) + bank holidays Holiday buy scheme (up to 31 days total) Holiday sell scheme (up to 3 days per year) Company sick pay scheme Laptop and mobile phone Pension scheme with 4% employer contribution (after qualifying period) Private medical cover (opt-in after qualifying period) Death in service insurance Corporate eye care Corporate flu vaccination programme (optional) Structured company training and development programme Perkbox membership for discounts and rewards Regular company events Responsibilities: Deliver high-quality purchasing, customer service, and sales team support Coordinate facilities, administration, and health & safety activities with accurate record keeping Manage suppliers, contractors, and service agreements Oversee planned preventative maintenance (PPM) for office, laboratory, warehouse, and workshop facilities Procure office supplies, consumables, and packing materials while maintaining minimum stock levels Coordinate health & safety administration, including waste management and compliance documentation Organise internal company events, meetings, travel, and team activities Process purchase orders, manage stock reconciliation, and maintain purchasing trackers Support UK sales inquiries, CRM updates, shipping items, and ad-hoc sales support Assist with audits, reporting, onboarding customers, and maintaining internal process documentation Skills and Attributes: Previous purchasing or facilties management experience Highly organised with strong attention to detail Articulate, numerate, and literate Customer-focused with a positive, collaborative approach Able to work autonomously and manage multiple priorities Task-oriented with a proactive mindset Strong communication and relationship-building skills Desirable Skills: Degree or equivalent qualification in a business or management-related subject IOSH Managing Safely qualification First Aid and Fire Marshal training Experience in an SME manufacturing or technical environment Strong understanding of health & safety within laboratory, warehouse, and workshop settings Technologies: Microsoft Office 365 (Word, Teams, SharePoint, Excel) Sage 50 Microsoft Dynamics CRM (or similar systems) How to Apply: If you are interested in this wonderful job opportunity, please apply via this job site or reach out to Adecco Aylesbury on (phone number removed) . Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 09, 2026
Contractor
Job Title: Purchasing and Facilities Coordinator Location: Aylesbury (Office-based) Contract Details: Full-time, Maternity Cover - Minimum 12 months Start date: June 2026 Hours: Monday to Friday, 9am - 5pm (1 hour lunch) 35 hours per week Salary: 28,000 per annum Benefits & Perks: Annual bonus aligned to individual and company performance 25 days annual leave plus 3 additional days for Christmas shutdown (28 days total) + bank holidays Holiday buy scheme (up to 31 days total) Holiday sell scheme (up to 3 days per year) Company sick pay scheme Laptop and mobile phone Pension scheme with 4% employer contribution (after qualifying period) Private medical cover (opt-in after qualifying period) Death in service insurance Corporate eye care Corporate flu vaccination programme (optional) Structured company training and development programme Perkbox membership for discounts and rewards Regular company events Responsibilities: Deliver high-quality purchasing, customer service, and sales team support Coordinate facilities, administration, and health & safety activities with accurate record keeping Manage suppliers, contractors, and service agreements Oversee planned preventative maintenance (PPM) for office, laboratory, warehouse, and workshop facilities Procure office supplies, consumables, and packing materials while maintaining minimum stock levels Coordinate health & safety administration, including waste management and compliance documentation Organise internal company events, meetings, travel, and team activities Process purchase orders, manage stock reconciliation, and maintain purchasing trackers Support UK sales inquiries, CRM updates, shipping items, and ad-hoc sales support Assist with audits, reporting, onboarding customers, and maintaining internal process documentation Skills and Attributes: Previous purchasing or facilties management experience Highly organised with strong attention to detail Articulate, numerate, and literate Customer-focused with a positive, collaborative approach Able to work autonomously and manage multiple priorities Task-oriented with a proactive mindset Strong communication and relationship-building skills Desirable Skills: Degree or equivalent qualification in a business or management-related subject IOSH Managing Safely qualification First Aid and Fire Marshal training Experience in an SME manufacturing or technical environment Strong understanding of health & safety within laboratory, warehouse, and workshop settings Technologies: Microsoft Office 365 (Word, Teams, SharePoint, Excel) Sage 50 Microsoft Dynamics CRM (or similar systems) How to Apply: If you are interested in this wonderful job opportunity, please apply via this job site or reach out to Adecco Aylesbury on (phone number removed) . Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Parker Jones Group Ltd
Help Desk Coordinator
Parker Jones Group Ltd Basingstoke, Hampshire
Help Desk Coordinator Basingstoke 28,000 This is not a IT Role, this if for scheduling FM staff General Receiving inbound calls and emails and making frequent outbound calls and emails. Scheduling engineers to attend call outs and regularly updating them with their required jobs Generation and closure of scheduled work orders Overseeing job completion in respect of in-house engineering and sub- contractor services Updating in-house systems and informing external clients regularly of updates Managing the helpdesk inbox efficiently daily Constant liaison with engineers, subcontractors and clients via phone/email PPM asset management planning via our databases Respond quickly and effectively to client queries Raising jobs and purchase orders daily Always providing excellent customer service Completing various admin tasks as requested. Requirements Worked in a familiar field Experienced in scheduling, coordinating, arranging role. Experienced working with CRM Systems (desirable) Great communicational skills
May 09, 2026
Full time
Help Desk Coordinator Basingstoke 28,000 This is not a IT Role, this if for scheduling FM staff General Receiving inbound calls and emails and making frequent outbound calls and emails. Scheduling engineers to attend call outs and regularly updating them with their required jobs Generation and closure of scheduled work orders Overseeing job completion in respect of in-house engineering and sub- contractor services Updating in-house systems and informing external clients regularly of updates Managing the helpdesk inbox efficiently daily Constant liaison with engineers, subcontractors and clients via phone/email PPM asset management planning via our databases Respond quickly and effectively to client queries Raising jobs and purchase orders daily Always providing excellent customer service Completing various admin tasks as requested. Requirements Worked in a familiar field Experienced in scheduling, coordinating, arranging role. Experienced working with CRM Systems (desirable) Great communicational skills
HP4 Recruitment Ltd
Service Coordinator
HP4 Recruitment Ltd
Service Coordinator Birmingham £30,000 We are currently recruiting for a Service Coordinator to join a well-established engineering company based in Birmingham . Due to ongoing workload and growth, our client is looking to strengthen their service coordination team with an organised and customer-focused individual. This role plays a critical part in supporting field engineers, managing customer expectations, and ensuring preventative maintenance, reactive works, and remedial jobs are scheduled efficiently. It is well suited to someone with previous coordination or scheduling experience looking to develop their skills within a stable and professional organisation. Package & Benefits Salary £27,500 per annum Full-time, permanent position Office-based role in Birmingham Monday to Friday working pattern Opportunity to develop coordination and planning skills Join a well-established and supportive engineering business Role & Responsibilities Scheduling planned preventative maintenance (PPM) visits Coordinating reactive call-outs , revisits, and emergency works Planning and scheduling remedial works following PPMs and reactive visits Acting as the first point of contact for customers, handling incoming calls and enquiries Liaising with engineers to maximise utilisation and operational efficiency Booking all engineer visits in line with company procedures Monitoring customer KPIs and proactively communicating delays or challenges Coordinating works across teams and regions, including national and key accounts Managing and scheduling subcontractors , ensuring compliance with company standards Raising subcontractor orders in line with internal processes Ensuring engineering data and reports from handheld devices are accurate and professional Tracking job completion and the return of worksheets and reports Supporting internal departments, including accounts, with accurate job information Maintaining and updating the service management database Skills & Experience Required Previous experience in a Service Coordinator , Service Administrator, or Scheduling role Strong organisational and planning skills Experience coordinating engineers or field-based teams Excellent communication and customer service skills Ability to work in a fast-paced, reactive environment Strong attention to detail and administrative accuracy Good IT skills and confidence working with service management systems Commercial awareness and a proactive approach Apply If you are a Service Coordinator looking for a stable, long-term role within a reputable engineering business in Birmingham , please submit your CV to be considered.
May 08, 2026
Full time
Service Coordinator Birmingham £30,000 We are currently recruiting for a Service Coordinator to join a well-established engineering company based in Birmingham . Due to ongoing workload and growth, our client is looking to strengthen their service coordination team with an organised and customer-focused individual. This role plays a critical part in supporting field engineers, managing customer expectations, and ensuring preventative maintenance, reactive works, and remedial jobs are scheduled efficiently. It is well suited to someone with previous coordination or scheduling experience looking to develop their skills within a stable and professional organisation. Package & Benefits Salary £27,500 per annum Full-time, permanent position Office-based role in Birmingham Monday to Friday working pattern Opportunity to develop coordination and planning skills Join a well-established and supportive engineering business Role & Responsibilities Scheduling planned preventative maintenance (PPM) visits Coordinating reactive call-outs , revisits, and emergency works Planning and scheduling remedial works following PPMs and reactive visits Acting as the first point of contact for customers, handling incoming calls and enquiries Liaising with engineers to maximise utilisation and operational efficiency Booking all engineer visits in line with company procedures Monitoring customer KPIs and proactively communicating delays or challenges Coordinating works across teams and regions, including national and key accounts Managing and scheduling subcontractors , ensuring compliance with company standards Raising subcontractor orders in line with internal processes Ensuring engineering data and reports from handheld devices are accurate and professional Tracking job completion and the return of worksheets and reports Supporting internal departments, including accounts, with accurate job information Maintaining and updating the service management database Skills & Experience Required Previous experience in a Service Coordinator , Service Administrator, or Scheduling role Strong organisational and planning skills Experience coordinating engineers or field-based teams Excellent communication and customer service skills Ability to work in a fast-paced, reactive environment Strong attention to detail and administrative accuracy Good IT skills and confidence working with service management systems Commercial awareness and a proactive approach Apply If you are a Service Coordinator looking for a stable, long-term role within a reputable engineering business in Birmingham , please submit your CV to be considered.
CBRE Local UK
Helpdesk co-ordinator shift
CBRE Local UK
Job Title: Helpdesk Operative Location: UCLH Hospitals, London CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team in London. The main feature of this role will be to provide exceptional customer service and ensure effective operation of the site wide helpdesk. To offer support to the CBRE managerial staff on site and provide administrative support to the contract, maintaining concise records and details of CBRE and client information. The role will require close liaison with the engineers, office team, site team and client. Including various ad-hoc duties. This role will form part of the CBRE UCLH team who provide first line support for all reactive calls reported by the NHS Trust and staff on site. CBRE provide 24/7 service delivery support for the hospitals. RESPONSIBILITIES Take full ownership of the helpdesk and PPM management systems ensuring key stakeholders are kept up to date with any outstanding issues (overdue PPM's, issues with completed PPM's, corrective works from PPM, outstanding reactive work orders). Management and control of all Helpdesk calls/work orders and the day to day running and tracking of all reactive tasks. Consistently liaise with any/all stakeholders who have on-going problems to resolve these in a timely manner, ensuring an explanation is provided for any delays (i.e. parts on order, out of hours work etc) Ensuring that the helpdesk system and telephones are always manned. Answering all calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Monitoring calls received from the customer through to call completion and updating records Liaise and keep site teams informed on all aspects of problems, defect and deficiencies. Raising the correct work orders on the CAFM system, ensuring all information is fully detailed, documented and tracked regularly. Raise and assign work orders to relevant resources. Closure of vendors work orders on the CAFM system, ensuring all paperwork is saved and forwarded to site teams and requestors are kept fully updated on progress. Ensure all works orders are 'closed off' once completed satisfactorily. Weekly/monthly allocation and closure of PPM tasks on the CAFM system. Produce daily/weekly/monthly progress reports detailing reasons for tasks complete/outstanding as necessary and as required. Compiling and entering information required for the client monthly reports. Preparing the figures to ensure the best results are met and achieving the timescales met. Customer contact (internal and external), which may involve travel to other sites. Ensuring full auditable trails of all jobs (reactive and PPM). Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Contact vendors to obtain dates for upcoming PPMs in line with OP18 dates. To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance with the contract scope. Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations. Promote and maintain CBRE culture. Effective communication with all levels of internal teams and external customers. Familiar with daily operations and the specific scope of the contract. Undertake any ad-hoc duties as instructed by the Helpdesk & Systems Manager, Head of Compliance or Account Director. PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Proficient in the use of MS Office applications. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Experience of working within an NHS or Healthcare environment would be advantageous. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.
May 08, 2026
Full time
Job Title: Helpdesk Operative Location: UCLH Hospitals, London CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team in London. The main feature of this role will be to provide exceptional customer service and ensure effective operation of the site wide helpdesk. To offer support to the CBRE managerial staff on site and provide administrative support to the contract, maintaining concise records and details of CBRE and client information. The role will require close liaison with the engineers, office team, site team and client. Including various ad-hoc duties. This role will form part of the CBRE UCLH team who provide first line support for all reactive calls reported by the NHS Trust and staff on site. CBRE provide 24/7 service delivery support for the hospitals. RESPONSIBILITIES Take full ownership of the helpdesk and PPM management systems ensuring key stakeholders are kept up to date with any outstanding issues (overdue PPM's, issues with completed PPM's, corrective works from PPM, outstanding reactive work orders). Management and control of all Helpdesk calls/work orders and the day to day running and tracking of all reactive tasks. Consistently liaise with any/all stakeholders who have on-going problems to resolve these in a timely manner, ensuring an explanation is provided for any delays (i.e. parts on order, out of hours work etc) Ensuring that the helpdesk system and telephones are always manned. Answering all calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Monitoring calls received from the customer through to call completion and updating records Liaise and keep site teams informed on all aspects of problems, defect and deficiencies. Raising the correct work orders on the CAFM system, ensuring all information is fully detailed, documented and tracked regularly. Raise and assign work orders to relevant resources. Closure of vendors work orders on the CAFM system, ensuring all paperwork is saved and forwarded to site teams and requestors are kept fully updated on progress. Ensure all works orders are 'closed off' once completed satisfactorily. Weekly/monthly allocation and closure of PPM tasks on the CAFM system. Produce daily/weekly/monthly progress reports detailing reasons for tasks complete/outstanding as necessary and as required. Compiling and entering information required for the client monthly reports. Preparing the figures to ensure the best results are met and achieving the timescales met. Customer contact (internal and external), which may involve travel to other sites. Ensuring full auditable trails of all jobs (reactive and PPM). Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Contact vendors to obtain dates for upcoming PPMs in line with OP18 dates. To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance with the contract scope. Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations. Promote and maintain CBRE culture. Effective communication with all levels of internal teams and external customers. Familiar with daily operations and the specific scope of the contract. Undertake any ad-hoc duties as instructed by the Helpdesk & Systems Manager, Head of Compliance or Account Director. PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Proficient in the use of MS Office applications. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Experience of working within an NHS or Healthcare environment would be advantageous. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.
Michael Page
Facilities Coordinator
Michael Page City, London
Take ownership of day-to-day facilities operations in a busy, client-facing London office. You'll ensure the building runs smoothly, safely, and efficiently, from contractors and compliance to front-of-house services. Client Details Our client is a globally respected professional membership organisation with a presence in over 140 countries and 23 properties worldwide. Their Grade-listed London site is a flagship location spread across 7 storeys, and they're seeking a proactive Facilities Co-ordinator to keep it operating at the highest standards. Description Act as the primary contact for all workplace processes in London Manage FM operations including post, security, and front-of-house Oversee PPM schedules and resolve reactive maintenance requests Supervise contractors and vendors, ensuring compliance and value Conduct daily building inspections and log issues Maintain RAMS, log books, and compliance records Induct new starters into building processes Oversee visual maintenance of office and collaboration areas Engage confidently with staff, visitors, and stakeholders Profile A successful Facilities Co-Ordinator should have: Facilities Management experience (listed buildings a plus) Contractor management experience (hard and soft services) IOSH/NEBOSH knowledge or willingness to train Strong organisational and administrative skills Confident communication across all levels A proactive, team-oriented mindset Job Offer Full-time, 40 hours per week (5 days onsite) Salary of 37,000 - 42,000 NEBOSH and FM training support Central London location Opportunity to work in a unique, historic building Permanent position with opportunities for career growth in London. If you are ready to take the next step in your facilities management career, apply today!
Oct 08, 2025
Full time
Take ownership of day-to-day facilities operations in a busy, client-facing London office. You'll ensure the building runs smoothly, safely, and efficiently, from contractors and compliance to front-of-house services. Client Details Our client is a globally respected professional membership organisation with a presence in over 140 countries and 23 properties worldwide. Their Grade-listed London site is a flagship location spread across 7 storeys, and they're seeking a proactive Facilities Co-ordinator to keep it operating at the highest standards. Description Act as the primary contact for all workplace processes in London Manage FM operations including post, security, and front-of-house Oversee PPM schedules and resolve reactive maintenance requests Supervise contractors and vendors, ensuring compliance and value Conduct daily building inspections and log issues Maintain RAMS, log books, and compliance records Induct new starters into building processes Oversee visual maintenance of office and collaboration areas Engage confidently with staff, visitors, and stakeholders Profile A successful Facilities Co-Ordinator should have: Facilities Management experience (listed buildings a plus) Contractor management experience (hard and soft services) IOSH/NEBOSH knowledge or willingness to train Strong organisational and administrative skills Confident communication across all levels A proactive, team-oriented mindset Job Offer Full-time, 40 hours per week (5 days onsite) Salary of 37,000 - 42,000 NEBOSH and FM training support Central London location Opportunity to work in a unique, historic building Permanent position with opportunities for career growth in London. If you are ready to take the next step in your facilities management career, apply today!
JS Recruitment UK
Maintenance Coordinator
JS Recruitment UK Wakefield, Yorkshire
Maintenance Coordinator Facilities Management We re looking for an organised and proactive Maintenance Coordinator to join a busy Helpdesk team for a leading FM provider. You ll be responsible for coordinating planned preventative maintenance (PPM) across multiple sites, ensuring compliance, liaising with contractors, and supporting the wider team. What s On Offer: Full-time (40 hours p/wk), permanent contract Competitive salary from £30,000 per annum Generous holiday entitlement Career development and training opportunities. Supportive, collaborative team environment. What You ll Do: Schedule and monitor PPM tasks via CAFM. Review worksheets, identify issues and escalate as needed. Liaise with contractors to ensure timely, compliant service delivery. Maintain accurate records and assist with reporting. What You ll Need: Experience in FM or Helpdesk environments. Strong knowledge of PPM scheduling and compliance. CAFM experience essential. Excellent organisational and communication skills. Proactive, team player with strong attention to detail. Take the next step in your FM career apply today! JS Recruitment UK Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. As soon as a decision has been reached, we will contact shortlisted applicants. If you are shortlisted, JS Recruitment UK Ltd will collect your personal data (which may include sensitive personal data). JS Recruitment UK Ltd will process your personal data for the purposes of providing you with work-finding services and/or information relating to roles relevant to you. We will only use your personal data in accordance with the terms included in the privacy notice which can be viewed on our website. Unfortunately, due to the high volume of applications we receive we are unable to notify unsuccessful applicants. JS Recruitment is committed to promoting equality of opportunity for all. Applications from individuals are encouraged regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Oct 04, 2025
Full time
Maintenance Coordinator Facilities Management We re looking for an organised and proactive Maintenance Coordinator to join a busy Helpdesk team for a leading FM provider. You ll be responsible for coordinating planned preventative maintenance (PPM) across multiple sites, ensuring compliance, liaising with contractors, and supporting the wider team. What s On Offer: Full-time (40 hours p/wk), permanent contract Competitive salary from £30,000 per annum Generous holiday entitlement Career development and training opportunities. Supportive, collaborative team environment. What You ll Do: Schedule and monitor PPM tasks via CAFM. Review worksheets, identify issues and escalate as needed. Liaise with contractors to ensure timely, compliant service delivery. Maintain accurate records and assist with reporting. What You ll Need: Experience in FM or Helpdesk environments. Strong knowledge of PPM scheduling and compliance. CAFM experience essential. Excellent organisational and communication skills. Proactive, team player with strong attention to detail. Take the next step in your FM career apply today! JS Recruitment UK Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. As soon as a decision has been reached, we will contact shortlisted applicants. If you are shortlisted, JS Recruitment UK Ltd will collect your personal data (which may include sensitive personal data). JS Recruitment UK Ltd will process your personal data for the purposes of providing you with work-finding services and/or information relating to roles relevant to you. We will only use your personal data in accordance with the terms included in the privacy notice which can be viewed on our website. Unfortunately, due to the high volume of applications we receive we are unable to notify unsuccessful applicants. JS Recruitment is committed to promoting equality of opportunity for all. Applications from individuals are encouraged regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
hireful
Building Manager
hireful Bradford, Yorkshire
Are you looking for a new property management position to sink your teeth into? Maybe you're a Building Supervisor or Facilities Coordinator ready for their next step up? There s plenty here to keep you occupied, from health & safety, service delivery and facilities management through to managing effective relationships with contractors, clients and tenants. As Building Manager for a well-established commercial property management company, you'll oversee this landmark office building in Bradford city centre, overlooking Centenary Square and Bradford City Park Salary circa £30-35,000 dependent on your skills, experience and qualifications. You should have solid experience working in multi-tenanted commercial buildings. Alongside an amazing benefits package including: 25 days holiday, pension, private healthcare, life assurance, annual bonus (profit share scheme), discounted gym membership, and more! In this role, you will be a first point of call for clients, ensuring a high level of service delivery to all tenants and occupiers, plus ensuring their compliance with all building requirements. You ll also oversee work carried out by contractors on-site, ensure all PPM's are carried out on time, monitor FM budgets and lead a team across cleaning, security and front of house. To be suitable for this role you must have an IOSH qualification (or even better NEBOSH) and similar experience working in a commercial building, estate or mixed-use scheme/property portfolio. Maybe you're even IWFM accredited. Does this sound like the role for you? Then apply today!
Oct 04, 2025
Full time
Are you looking for a new property management position to sink your teeth into? Maybe you're a Building Supervisor or Facilities Coordinator ready for their next step up? There s plenty here to keep you occupied, from health & safety, service delivery and facilities management through to managing effective relationships with contractors, clients and tenants. As Building Manager for a well-established commercial property management company, you'll oversee this landmark office building in Bradford city centre, overlooking Centenary Square and Bradford City Park Salary circa £30-35,000 dependent on your skills, experience and qualifications. You should have solid experience working in multi-tenanted commercial buildings. Alongside an amazing benefits package including: 25 days holiday, pension, private healthcare, life assurance, annual bonus (profit share scheme), discounted gym membership, and more! In this role, you will be a first point of call for clients, ensuring a high level of service delivery to all tenants and occupiers, plus ensuring their compliance with all building requirements. You ll also oversee work carried out by contractors on-site, ensure all PPM's are carried out on time, monitor FM budgets and lead a team across cleaning, security and front of house. To be suitable for this role you must have an IOSH qualification (or even better NEBOSH) and similar experience working in a commercial building, estate or mixed-use scheme/property portfolio. Maybe you're even IWFM accredited. Does this sound like the role for you? Then apply today!

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