Join a growing, independent insurance brokerage where claims truly matter. Based in Redhill, Surrey, this Senior Claims Associate role offers the opportunity to become a key part of a high-performing Claims team, delivering exceptional service when clients need it most. You will manage a varied portfolio of property and London Markets claims up to £500,000, taking full ownership from notification through to settlement. Acting as a trusted advisor, you ll support clients in presenting claims, negotiate effectively with insurers and loss adjusters, and ensure swift, fair outcomes. Your technical expertise in property policy wordings and London Markets processes will allow you to confidently handle complex cases while driving early coverage agreement and resolution. This is a highly visible role where you ll build strong relationships across clients, insurers, and internal stakeholders. Role: Senior Claims Associate, Property Claims Handler, Claims Handler, Claims Executive, Insurance Claims Specialist, Claims Associate Location: Redhill, Surrey (Hybrid working 3 days a week in the office, 2 from home) During the first 6 weeks, our staff tend to work in the office to get their feet under the desk. Salary: up to £40k + 4% and awesome benefits. We re looking for someone with solid property claims experience, strong market relationships, and a proactive, client-first mindset. A Dip CII (or equivalent), knowledge of Acturis, and the confidence to operate in a fast-paced, collaborative environment are essential. In return, you ll join a business built on professionalism, pride, and inclusivity, where your expertise is valued, your development is supported, and your impact is visible every day. CLICK APPLY and send through your CV.
May 05, 2026
Full time
Join a growing, independent insurance brokerage where claims truly matter. Based in Redhill, Surrey, this Senior Claims Associate role offers the opportunity to become a key part of a high-performing Claims team, delivering exceptional service when clients need it most. You will manage a varied portfolio of property and London Markets claims up to £500,000, taking full ownership from notification through to settlement. Acting as a trusted advisor, you ll support clients in presenting claims, negotiate effectively with insurers and loss adjusters, and ensure swift, fair outcomes. Your technical expertise in property policy wordings and London Markets processes will allow you to confidently handle complex cases while driving early coverage agreement and resolution. This is a highly visible role where you ll build strong relationships across clients, insurers, and internal stakeholders. Role: Senior Claims Associate, Property Claims Handler, Claims Handler, Claims Executive, Insurance Claims Specialist, Claims Associate Location: Redhill, Surrey (Hybrid working 3 days a week in the office, 2 from home) During the first 6 weeks, our staff tend to work in the office to get their feet under the desk. Salary: up to £40k + 4% and awesome benefits. We re looking for someone with solid property claims experience, strong market relationships, and a proactive, client-first mindset. A Dip CII (or equivalent), knowledge of Acturis, and the confidence to operate in a fast-paced, collaborative environment are essential. In return, you ll join a business built on professionalism, pride, and inclusivity, where your expertise is valued, your development is supported, and your impact is visible every day. CLICK APPLY and send through your CV.
Junior Claims Handler - Specialty Lines Professional Indemnity, Financial Lines, EL and Lloyd's claims London, 2 days in the office We are working with a well-established, specialist insurance business looking to add a Junior Claims Handler to their UK claims team. This role offers hands-on exposure to Professional Indemnity, Financial Lines, EL and Lloyd's claims , with responsibility for managing claims above delegated authority and supporting matters through to negotiation and settlement. You'll work closely with TPAs, internal stakeholders and senior claims leaders , while also getting involved in: Portfolio oversight and trend analysis Claims savings initiatives and negotiations Complaints handling within regulatory guidelines Due diligence support for new acquisitions Commutations and buyback opportunities Key requirements: Good level of claims handling technical experience and knowledge Understanding of PI/FI/D&O/EL/Lloyd's claims. Ideal for someone with early-stage claims handling experience in specialty lines, strong communication skills, a proactive mindset and a desire to build technical depth in a collaborative environment. If you'd like to find out more (or know someone who would), feel free to message me directly or apply today!
May 05, 2026
Full time
Junior Claims Handler - Specialty Lines Professional Indemnity, Financial Lines, EL and Lloyd's claims London, 2 days in the office We are working with a well-established, specialist insurance business looking to add a Junior Claims Handler to their UK claims team. This role offers hands-on exposure to Professional Indemnity, Financial Lines, EL and Lloyd's claims , with responsibility for managing claims above delegated authority and supporting matters through to negotiation and settlement. You'll work closely with TPAs, internal stakeholders and senior claims leaders , while also getting involved in: Portfolio oversight and trend analysis Claims savings initiatives and negotiations Complaints handling within regulatory guidelines Due diligence support for new acquisitions Commutations and buyback opportunities Key requirements: Good level of claims handling technical experience and knowledge Understanding of PI/FI/D&O/EL/Lloyd's claims. Ideal for someone with early-stage claims handling experience in specialty lines, strong communication skills, a proactive mindset and a desire to build technical depth in a collaborative environment. If you'd like to find out more (or know someone who would), feel free to message me directly or apply today!
Commercial Account Handler - Leeds - Hybrid - Up to 40,000 Join a fast-growing independent brokerage in Leeds where there's a strong pipeline of business, real progression on offer, and a team that's genuinely going places. This is a role for a capable commercial handler who's ready to take ownership of a client portfolio and grow with a brokerage that's expanding with purpose. You'll manage the full policy lifecycle across a varied book, with the support of a client-focused team and leadership that actually invests in its people. Salary: Up to 40,000 Location: Leeds Working pattern: Hybrid What you'll be doing Managing and retaining a portfolio of commercial clients across a range of industries Handling the full policy lifecycle - renewals, MTAs and new business enquiries Liaising with insurers to negotiate terms and secure the best outcomes for clients Advising clients across commercial lines including property, liability, motor and combined packages Producing market submissions and supporting client meetings Maintaining accurate client records on Acturis and ensuring FCA compliance throughout What they're looking for Minimum 2 years' experience in a commercial account handling or broking role Strong technical knowledge across commercial insurance products Proficient in Acturis and Microsoft Office Cert CII qualified or actively working towards it - preferred but not essential A strong communicator who builds relationships with ease Organised, detail-oriented and comfortable managing multiple priorities Why this role? A growing, ambitious independent brokerage with a strong pipeline of new business Genuine career development and promotion opportunities Hybrid working with a healthy split between office and home Supportive leadership and a team-focused culture The chance to grow alongside a brokerage that's building something real Ready to make a move? Get in touch - even if you're just exploring your options. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
May 05, 2026
Full time
Commercial Account Handler - Leeds - Hybrid - Up to 40,000 Join a fast-growing independent brokerage in Leeds where there's a strong pipeline of business, real progression on offer, and a team that's genuinely going places. This is a role for a capable commercial handler who's ready to take ownership of a client portfolio and grow with a brokerage that's expanding with purpose. You'll manage the full policy lifecycle across a varied book, with the support of a client-focused team and leadership that actually invests in its people. Salary: Up to 40,000 Location: Leeds Working pattern: Hybrid What you'll be doing Managing and retaining a portfolio of commercial clients across a range of industries Handling the full policy lifecycle - renewals, MTAs and new business enquiries Liaising with insurers to negotiate terms and secure the best outcomes for clients Advising clients across commercial lines including property, liability, motor and combined packages Producing market submissions and supporting client meetings Maintaining accurate client records on Acturis and ensuring FCA compliance throughout What they're looking for Minimum 2 years' experience in a commercial account handling or broking role Strong technical knowledge across commercial insurance products Proficient in Acturis and Microsoft Office Cert CII qualified or actively working towards it - preferred but not essential A strong communicator who builds relationships with ease Organised, detail-oriented and comfortable managing multiple priorities Why this role? A growing, ambitious independent brokerage with a strong pipeline of new business Genuine career development and promotion opportunities Hybrid working with a healthy split between office and home Supportive leadership and a team-focused culture The chance to grow alongside a brokerage that's building something real Ready to make a move? Get in touch - even if you're just exploring your options. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Claims Technician page is loaded Claims Technicianlocations: UK-London: Solent: Redhillposted on: Posted Todayjob requisition id: R70375By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top CompaniesCertified as a Great Place to Work(R) Fortune Best Workplaces in Financial Services & InsuranceClaims Technician Claims Technician - Commercial Property Be the calm voice claimants rely on to get their lives back on track. Job Location: London Job Type: Permanent Remuneration : Competitive salary taking into account skills, experience and qualifications We have a fantastic opportunity for Claims Technicians in London As a Claims Handler in our Commercial Property Claims team, you will manage claims from the first notification of loss through to settlement. You will have the autonomy to act as the claim owner and decision maker, working alongside suppliers, contractors, and other stakeholders to identify the best solution to support the customer and resolve their claim.As an industry leader in innovating digital solutions, you will have access to a variety of technologies to support you and enhance the customer journey. Access to the latest video technology will provide you with the opportunity to access customer properties and liaise with suppliers on-site where appropriate during the claims process.Your key responsibilities will include acting as the single contact point for customers and suppliers, managing claims, information, and supplier projects, and controlling all costs and payments. The successful candidate will be responsible for delivering the highest technical quality, always with customer experience in mind. You will be an excellent communicator, self-motivated, and disciplined. Flexibility and willingness to embrace change are essential, along with an enthusiasm for industry-leading technology.This is an exciting and rewarding role within a motivated and friendly team, offering the opportunity to progress in the claims arena for the right person. If you're passionate about delivering excellence and eager to grow, we want to hear from you!# The skills you will have when you apply: Experience in managing claims across multiple clients : Previous experience in a claims environment is essential. Excellent communication skills : You will interact with policyholders, insurers, contractors, and other stakeholders. You'll need to explain complex details clearly and negotiate fair settlements for all parties involved. Commitment to professional development : A dedication to working towards the Chartered Institute of Loss Adjusters' Cert CILA qualification is essential. The skills that will be developed once working: We will provide all the Sedgwick specific training you need to thrive in this role What we'll give you for this role: Remuneration & more Competitive salary taking into account skills, experience and qualifications A Self Invested Personal Pension Scheme (SIPP) Holiday allowance of 25 days plus bank holidays Flexible working from our office or your home Health & support Private healthcare plan (including pre-existing conditions) Life assurance Group Income Protection Other benefits Voluntary benefits - dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications Employee assistance programme for employee wellbeing Discounts on various products and services# This isn't just a position, it's a pivotal role in shaping our industry At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education - all available to you starting from your very first day.You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.# Next steps for you: If you're unsure whether you have all the skills needed then do apply - we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person). is an Equal Opportunity Employer.The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.locations: 3 Locationsposted on: Posted Today Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see
May 05, 2026
Full time
Claims Technician page is loaded Claims Technicianlocations: UK-London: Solent: Redhillposted on: Posted Todayjob requisition id: R70375By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top CompaniesCertified as a Great Place to Work(R) Fortune Best Workplaces in Financial Services & InsuranceClaims Technician Claims Technician - Commercial Property Be the calm voice claimants rely on to get their lives back on track. Job Location: London Job Type: Permanent Remuneration : Competitive salary taking into account skills, experience and qualifications We have a fantastic opportunity for Claims Technicians in London As a Claims Handler in our Commercial Property Claims team, you will manage claims from the first notification of loss through to settlement. You will have the autonomy to act as the claim owner and decision maker, working alongside suppliers, contractors, and other stakeholders to identify the best solution to support the customer and resolve their claim.As an industry leader in innovating digital solutions, you will have access to a variety of technologies to support you and enhance the customer journey. Access to the latest video technology will provide you with the opportunity to access customer properties and liaise with suppliers on-site where appropriate during the claims process.Your key responsibilities will include acting as the single contact point for customers and suppliers, managing claims, information, and supplier projects, and controlling all costs and payments. The successful candidate will be responsible for delivering the highest technical quality, always with customer experience in mind. You will be an excellent communicator, self-motivated, and disciplined. Flexibility and willingness to embrace change are essential, along with an enthusiasm for industry-leading technology.This is an exciting and rewarding role within a motivated and friendly team, offering the opportunity to progress in the claims arena for the right person. If you're passionate about delivering excellence and eager to grow, we want to hear from you!# The skills you will have when you apply: Experience in managing claims across multiple clients : Previous experience in a claims environment is essential. Excellent communication skills : You will interact with policyholders, insurers, contractors, and other stakeholders. You'll need to explain complex details clearly and negotiate fair settlements for all parties involved. Commitment to professional development : A dedication to working towards the Chartered Institute of Loss Adjusters' Cert CILA qualification is essential. The skills that will be developed once working: We will provide all the Sedgwick specific training you need to thrive in this role What we'll give you for this role: Remuneration & more Competitive salary taking into account skills, experience and qualifications A Self Invested Personal Pension Scheme (SIPP) Holiday allowance of 25 days plus bank holidays Flexible working from our office or your home Health & support Private healthcare plan (including pre-existing conditions) Life assurance Group Income Protection Other benefits Voluntary benefits - dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications Employee assistance programme for employee wellbeing Discounts on various products and services# This isn't just a position, it's a pivotal role in shaping our industry At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education - all available to you starting from your very first day.You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.# Next steps for you: If you're unsure whether you have all the skills needed then do apply - we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person). is an Equal Opportunity Employer.The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.locations: 3 Locationsposted on: Posted Today Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, theyre free to grow, lead, and innovate. Youll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met click apply for full job details
May 05, 2026
Full time
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, theyre free to grow, lead, and innovate. Youll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met click apply for full job details
Commercial Account Handler - York - Hybrid - Up to 35,000 Join a well-established and ambitious independent broker in York that's been building its reputation for over 20 years - and is now growing its team to match its ambitions. This is a role for an experienced commercial handler who wants to work somewhere that genuinely supports its people. You'll deliver quality broking across a varied client base, with access to real training and development opportunities and a team that takes pride in doing things properly. Salary: Up to 35,000 Location: York Working pattern: Hybrid What you'll be doing Delivering quality broking services with a focus on client outcomes and customer service Negotiating with insurers to secure the best possible terms for clients Building strong working relationships with clients, insurers and service providers Taking a proactive approach to understanding client needs and solving problems Ensuring compliance with broking standards across both new and existing business Supporting team leaders and contributing to the wider team where needed What they're looking for A couple of years' experience in commercial insurance broking Solid knowledge across commercial lines Strong negotiation and communication skills Proficient in MS Office - broking software experience a bonus CII qualifications advantageous but not essential Someone reliable, proactive and easy to work with Why this role? Over 20 years of experience and a strong local reputation in York A supportive, nurturing environment with comprehensive training and development A growing team with real momentum behind it Hybrid working with a healthy balance between office and home A brokerage that's ambitious about its future - and the people in it Ready to make a move? Get in touch - even if you're just exploring your options. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
May 04, 2026
Full time
Commercial Account Handler - York - Hybrid - Up to 35,000 Join a well-established and ambitious independent broker in York that's been building its reputation for over 20 years - and is now growing its team to match its ambitions. This is a role for an experienced commercial handler who wants to work somewhere that genuinely supports its people. You'll deliver quality broking across a varied client base, with access to real training and development opportunities and a team that takes pride in doing things properly. Salary: Up to 35,000 Location: York Working pattern: Hybrid What you'll be doing Delivering quality broking services with a focus on client outcomes and customer service Negotiating with insurers to secure the best possible terms for clients Building strong working relationships with clients, insurers and service providers Taking a proactive approach to understanding client needs and solving problems Ensuring compliance with broking standards across both new and existing business Supporting team leaders and contributing to the wider team where needed What they're looking for A couple of years' experience in commercial insurance broking Solid knowledge across commercial lines Strong negotiation and communication skills Proficient in MS Office - broking software experience a bonus CII qualifications advantageous but not essential Someone reliable, proactive and easy to work with Why this role? Over 20 years of experience and a strong local reputation in York A supportive, nurturing environment with comprehensive training and development A growing team with real momentum behind it Hybrid working with a healthy balance between office and home A brokerage that's ambitious about its future - and the people in it Ready to make a move? Get in touch - even if you're just exploring your options. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
A very successful Commercial Insurance Broker with a strong focus on Marine risks is continuing to grow its business and has a new opportunity for an experienced Marine Insurance professional. As well as being a great opportunity for you to develop your Marine experience, it's also a Company that encourages and supports long term career development and works with people to enable them to progress click apply for full job details
May 04, 2026
Full time
A very successful Commercial Insurance Broker with a strong focus on Marine risks is continuing to grow its business and has a new opportunity for an experienced Marine Insurance professional. As well as being a great opportunity for you to develop your Marine experience, it's also a Company that encourages and supports long term career development and works with people to enable them to progress click apply for full job details
Cross Class Claims Handler Monday-Friday 9am-5pm (1 day from home) Salary up 40,000 DOE Leeds We are seeking a Cross Class Claims Handler to join our dynamic team. The successful candidate will be responsible for managing and processing claims, ensuring our clients receive efficient and effective claims handling services. This role demands analytical skills, and the ability to deliver outstanding customer service. Roles & Responsibilities: As a Cross Class Claims Handler, you will be responsible for the following: Claims Management: Handle a diverse portfolio of insurance claims across various lines of business, including but not limited to property, casualty, liability, and commercial insurance. Client Advocacy: Act as the primary point of contact for clients throughout the claims process, advocating on their behalf to ensure fair and timely resolution of claims. Negotiation: Negotiate with insurers and third-party representatives to achieve optimal claim settlements, taking into account policy terms, legal considerations, and client interests. Documentation: Prepare and maintain accurate records of claim-related communications, activities, and payments, ensuring compliance with company procedures and regulatory requirements. Customer Service: Provide responsive and empathetic customer service to clients, addressing inquiries, concerns, and requests for assistance related to claims. Loss Prevention: Identify and implement proactive measures to minimise the risk of claims, such as recommending risk management strategies and coverage enhancements to clients. Continuous Improvement: Stay abreast of industry developments, emerging trends, and changes in insurance regulations to enhance expertise and improve claims handling practices. Key Relationships: Clients: Build and maintain strong relationships with clients, serving as a trusted advisor and advocate in navigating the claims process. Insurers: Collaborate with insurers to facilitate claims processing, negotiate settlements, and resolve coverage disputes on behalf of clients. Third-Party Service Providers: Coordinate with loss adjusters, solicitors, repair contractors, and other external partners to support claims handling efforts and expedite resolutions. Internal Teams: Work closely with our Account Executives and other internal departments to ensure seamless coordination and communication throughout the claims lifecycle. Qualifications/Key Skills Required: Experience in claims handling within an insurance broker or similar environment. Excellent communication and interpersonal skills. Attention to detail and accuracy in data entry and documentation. Ability to work effectively in a fast-paced environment. Proficiency in insurance software (Acturis desirable) and Microsoft Office suite. Problem-solving and decision-making abilities. Client-focused mindset with a commitment to delivering exceptional service. Benefits: 33 days holiday Free parking Income protection Fully paid training Pension contribution Excellent progression Interested in knowing more? CLICK APPLY.
May 04, 2026
Full time
Cross Class Claims Handler Monday-Friday 9am-5pm (1 day from home) Salary up 40,000 DOE Leeds We are seeking a Cross Class Claims Handler to join our dynamic team. The successful candidate will be responsible for managing and processing claims, ensuring our clients receive efficient and effective claims handling services. This role demands analytical skills, and the ability to deliver outstanding customer service. Roles & Responsibilities: As a Cross Class Claims Handler, you will be responsible for the following: Claims Management: Handle a diverse portfolio of insurance claims across various lines of business, including but not limited to property, casualty, liability, and commercial insurance. Client Advocacy: Act as the primary point of contact for clients throughout the claims process, advocating on their behalf to ensure fair and timely resolution of claims. Negotiation: Negotiate with insurers and third-party representatives to achieve optimal claim settlements, taking into account policy terms, legal considerations, and client interests. Documentation: Prepare and maintain accurate records of claim-related communications, activities, and payments, ensuring compliance with company procedures and regulatory requirements. Customer Service: Provide responsive and empathetic customer service to clients, addressing inquiries, concerns, and requests for assistance related to claims. Loss Prevention: Identify and implement proactive measures to minimise the risk of claims, such as recommending risk management strategies and coverage enhancements to clients. Continuous Improvement: Stay abreast of industry developments, emerging trends, and changes in insurance regulations to enhance expertise and improve claims handling practices. Key Relationships: Clients: Build and maintain strong relationships with clients, serving as a trusted advisor and advocate in navigating the claims process. Insurers: Collaborate with insurers to facilitate claims processing, negotiate settlements, and resolve coverage disputes on behalf of clients. Third-Party Service Providers: Coordinate with loss adjusters, solicitors, repair contractors, and other external partners to support claims handling efforts and expedite resolutions. Internal Teams: Work closely with our Account Executives and other internal departments to ensure seamless coordination and communication throughout the claims lifecycle. Qualifications/Key Skills Required: Experience in claims handling within an insurance broker or similar environment. Excellent communication and interpersonal skills. Attention to detail and accuracy in data entry and documentation. Ability to work effectively in a fast-paced environment. Proficiency in insurance software (Acturis desirable) and Microsoft Office suite. Problem-solving and decision-making abilities. Client-focused mindset with a commitment to delivering exceptional service. Benefits: 33 days holiday Free parking Income protection Fully paid training Pension contribution Excellent progression Interested in knowing more? CLICK APPLY.
Job Title: Customer Service Property Damage Claims Handler Location: Liverpool Salary: 26,937 per annum plus bonus potential of up to 1500 annual bonus after successful probation. Job Type: Permanent, Full Time Working Hours: 37.5 hours, Monday to Friday from 9:00am to 5:30pm Bored in your current role? Looking to change direction or take the next step in your insurance career? Want more than just a job? Looking for an employer who is as passionate about your success as you are? We are the ACORN group, and we are proud to be different. Come and join our rapidly expanding Claims Team and be part of our journey to be the best niche motor insurer in the UK. Due to several internal promotions, we are seeking Third Party Claims Handlers - with or without experience to join our friendly team in Liverpool City Centre. What's involved: The role requires taking ownership of a portfolio of property damage claims Investigating and making decisions on indemnity, liability and quantum Actively driving down the cost of claims through the application of accurate and appropriate claim strategies. Effective file and portfolio management. We are looking for people with: Ability to learn new skills and adapt to changing requirements. A positive attitude and a GROWTH mindset. Strong organisation skills and the ability to prioritise tasks. Ability to fact find and analyse information to result in accurate decision making. Knowledge of the Civil Procedure Rules and/or previous claims handling experience an advantage Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone of 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Customer Service Claims Handler, Customer Claims Executive, Claims Account Manager, Claims Customer Service, Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Property Damage Claims Advisor, Property Damage Claims Handler may also be considered for this role.
May 04, 2026
Full time
Job Title: Customer Service Property Damage Claims Handler Location: Liverpool Salary: 26,937 per annum plus bonus potential of up to 1500 annual bonus after successful probation. Job Type: Permanent, Full Time Working Hours: 37.5 hours, Monday to Friday from 9:00am to 5:30pm Bored in your current role? Looking to change direction or take the next step in your insurance career? Want more than just a job? Looking for an employer who is as passionate about your success as you are? We are the ACORN group, and we are proud to be different. Come and join our rapidly expanding Claims Team and be part of our journey to be the best niche motor insurer in the UK. Due to several internal promotions, we are seeking Third Party Claims Handlers - with or without experience to join our friendly team in Liverpool City Centre. What's involved: The role requires taking ownership of a portfolio of property damage claims Investigating and making decisions on indemnity, liability and quantum Actively driving down the cost of claims through the application of accurate and appropriate claim strategies. Effective file and portfolio management. We are looking for people with: Ability to learn new skills and adapt to changing requirements. A positive attitude and a GROWTH mindset. Strong organisation skills and the ability to prioritise tasks. Ability to fact find and analyse information to result in accurate decision making. Knowledge of the Civil Procedure Rules and/or previous claims handling experience an advantage Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone of 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Customer Service Claims Handler, Customer Claims Executive, Claims Account Manager, Claims Customer Service, Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Property Damage Claims Advisor, Property Damage Claims Handler may also be considered for this role.
Our Client, an Insurance Broker, is looking to recruit another Commercial Claims Handler to join their friendly and growing team. This is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims. It's your ability to deal with claimants and handle all aspects of Claims activities that is most important - specific technical class knowledge can be learnt. You'll work closely with the rest of the Commercial team including Handlers and Execs, who will value you help and support - as will your clients. Your main responsibilities as a Commercial Claims Handler will include: Receiving and actioning Claims instructions in a timely manner Obtaining Claims agreement as per contract conditions or within appropriate timescales to ensure secure, efficient, and auditable handling of client monies Ensuring claims are processed within agreed standard practices and procedures Creating and maintaining Claims files electronically Advising, updating and where necessary negotiating open market Claims Communicating with carriers, third parties and service providers Ensuring that all financial aspects are handled in a timely manner To be successful as a Commercial Claims Handler in this role you will have: Claims Handling experience Excellent communication and negotiation skills Strong work ethic and customer focus with a drive to achieve best possible settlements Ability to convey a professional and confident image
May 04, 2026
Full time
Our Client, an Insurance Broker, is looking to recruit another Commercial Claims Handler to join their friendly and growing team. This is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims. It's your ability to deal with claimants and handle all aspects of Claims activities that is most important - specific technical class knowledge can be learnt. You'll work closely with the rest of the Commercial team including Handlers and Execs, who will value you help and support - as will your clients. Your main responsibilities as a Commercial Claims Handler will include: Receiving and actioning Claims instructions in a timely manner Obtaining Claims agreement as per contract conditions or within appropriate timescales to ensure secure, efficient, and auditable handling of client monies Ensuring claims are processed within agreed standard practices and procedures Creating and maintaining Claims files electronically Advising, updating and where necessary negotiating open market Claims Communicating with carriers, third parties and service providers Ensuring that all financial aspects are handled in a timely manner To be successful as a Commercial Claims Handler in this role you will have: Claims Handling experience Excellent communication and negotiation skills Strong work ethic and customer focus with a drive to achieve best possible settlements Ability to convey a professional and confident image
Insurance Account Handler Salary: £30,000 - £33,000 Role Overview We are looking for a proactive and detail-oriented Insurance Account Handler to join our clients team. In this role, you will support the management of commercial insurance clients by providing knowledgeable advice, handling renewals and adjustments, and ensuring an excellent customer experience throughout the policy lifecycle. This is an excellent opportunity for someone with insurance experience who is looking to develop their career within a professional and supportive environment. Key Responsibilities Provide advice to commercial clients and issue renewal documentation 2 3 weeks prior to renewal, carrying out re-broking exercises where appropriate (typically for clients with premiums up to £2,500). Identify and secure new business opportunities for small commercial clients (up to £10,000 premium). Prepare and submit accurate risk presentations to insurers. Manage mid-term adjustments, ensuring accuracy before sending documentation to clients. Check and validate the accuracy of policy documentation. Handle and oversee insurance claims, ensuring a high level of customer satisfaction. Follow all company systems, procedures, and compliance requirements. Assist with general office duties, including providing support for personal lines where required. Knowledge & Experience Understanding of FCA rules and regulatory guidelines relating to commercial and private insurance customers. Cert CII qualified (or working towards) in Commercial General Insurance and related legal principles. A willingness to continue developing professional insurance knowledge. Ability to meet performance and competency standards as required. Skills & Competencies Strong organisation and time management skills with the ability to prioritise workloads and meet deadlines. Ability to build and maintain strong client relationships. Confident and professional telephone manner. Excellent communication and interpersonal skills. Ability to use experience and judgement to determine when to seek advice or escalate issues. IT Skills Experience using insurance broker systems, including document creation, renewals, demands & needs statements, and account entries. Familiarity with insurer extranets and online quotation systems.
May 03, 2026
Full time
Insurance Account Handler Salary: £30,000 - £33,000 Role Overview We are looking for a proactive and detail-oriented Insurance Account Handler to join our clients team. In this role, you will support the management of commercial insurance clients by providing knowledgeable advice, handling renewals and adjustments, and ensuring an excellent customer experience throughout the policy lifecycle. This is an excellent opportunity for someone with insurance experience who is looking to develop their career within a professional and supportive environment. Key Responsibilities Provide advice to commercial clients and issue renewal documentation 2 3 weeks prior to renewal, carrying out re-broking exercises where appropriate (typically for clients with premiums up to £2,500). Identify and secure new business opportunities for small commercial clients (up to £10,000 premium). Prepare and submit accurate risk presentations to insurers. Manage mid-term adjustments, ensuring accuracy before sending documentation to clients. Check and validate the accuracy of policy documentation. Handle and oversee insurance claims, ensuring a high level of customer satisfaction. Follow all company systems, procedures, and compliance requirements. Assist with general office duties, including providing support for personal lines where required. Knowledge & Experience Understanding of FCA rules and regulatory guidelines relating to commercial and private insurance customers. Cert CII qualified (or working towards) in Commercial General Insurance and related legal principles. A willingness to continue developing professional insurance knowledge. Ability to meet performance and competency standards as required. Skills & Competencies Strong organisation and time management skills with the ability to prioritise workloads and meet deadlines. Ability to build and maintain strong client relationships. Confident and professional telephone manner. Excellent communication and interpersonal skills. Ability to use experience and judgement to determine when to seek advice or escalate issues. IT Skills Experience using insurance broker systems, including document creation, renewals, demands & needs statements, and account entries. Familiarity with insurer extranets and online quotation systems.
Hybrid home/North East Essex 3 days based role- Clark James Insurance Recruitment are working with a prestigious Insurance broker currently looking to appoint an experienced commercially trained Account Handler to join their busy team. You'll be dealing with mid size to large corporate risks that can be complex in nature so they need good experience! The Role Service a portfolio of business through broking and renewals, adjustments, queries and any other issues that may arise on the accounts. In addition to this, you will be actively involved in the broking of new business to market - liaising with insurers and negotiating the best possible terms. You will be responsible for dealing with a wide range of classes of commercial business including Property, Liability, Combined, Fleet, Goods In Transit, Cyber amongst others. You should be a proven Insurance Account Handler/Broker or Underwriter used to dealing with complex risks and be looking to join a business which is expanding in its field. Insurance qualifications are preferred but not essential for the right candidate who will be committed, resilient and used to multi asking. A competitive salary and bonuses are on offer, a kitchen sink benefits package plus a great working environment, work from home days and excellent training, apply today for a confidential conversation.
May 02, 2026
Full time
Hybrid home/North East Essex 3 days based role- Clark James Insurance Recruitment are working with a prestigious Insurance broker currently looking to appoint an experienced commercially trained Account Handler to join their busy team. You'll be dealing with mid size to large corporate risks that can be complex in nature so they need good experience! The Role Service a portfolio of business through broking and renewals, adjustments, queries and any other issues that may arise on the accounts. In addition to this, you will be actively involved in the broking of new business to market - liaising with insurers and negotiating the best possible terms. You will be responsible for dealing with a wide range of classes of commercial business including Property, Liability, Combined, Fleet, Goods In Transit, Cyber amongst others. You should be a proven Insurance Account Handler/Broker or Underwriter used to dealing with complex risks and be looking to join a business which is expanding in its field. Insurance qualifications are preferred but not essential for the right candidate who will be committed, resilient and used to multi asking. A competitive salary and bonuses are on offer, a kitchen sink benefits package plus a great working environment, work from home days and excellent training, apply today for a confidential conversation.
Operations Assistant - Insurance (Underwriting & Claims Support) Location: London Company: Underwriting Agency and MGA About the Company A specialist underwriting and claims Managing General Agent (MGA) This is an exciting opportunity to join a growing, collaborative and high-performing operations team at the heart of London's insurance market. The Opportunity We are looking for a proactive and detail-oriented Operations Assistant to support both underwriting and claims functions. This is a varied and hands on role, ideal for someone with insurance experience who is keen to develop their career within a dynamic MGA environment. You will play a key role in ensuring the smooth running of day to day operations, working closely with underwriters, claims handlers, brokers and insureds. Key Responsibilities Underwriting Support Assist with the renewal process, including requesting and processing proposal forms Input and manage data within internal systems Produce rating sheets using Excel Process policy adjustments and endorsements Generate policy documentation Liaise with brokers, insureds and internal teams Support payment plan setup with accounts Claims Support Log and process new claims into internal systems Prepare files and allocate to Claims Handlers Maintain claims diary systems Manage correspondence and file requests Produce and distribute bordereaux reports General & Operational Duties Maintain departmental procedures and documentation Provide professional support to brokers and clients Assist with general office duties and reception cover when required Contribute to a positive team culture and continuous improvement About You Previous insurance experience is essential Background in operations or administration within financial services Strong attention to detail and organisational skills Confident using Microsoft Excel and Word Excellent written and verbal communication skills A team player with a proactive, "can-do" attitude Able to manage workload effectively and meet deadlines Why Join? Join a respected and growing MGA within the London market Gain exposure across both underwriting and claims functions Work in a collaborative, supportive and professional environment
May 02, 2026
Full time
Operations Assistant - Insurance (Underwriting & Claims Support) Location: London Company: Underwriting Agency and MGA About the Company A specialist underwriting and claims Managing General Agent (MGA) This is an exciting opportunity to join a growing, collaborative and high-performing operations team at the heart of London's insurance market. The Opportunity We are looking for a proactive and detail-oriented Operations Assistant to support both underwriting and claims functions. This is a varied and hands on role, ideal for someone with insurance experience who is keen to develop their career within a dynamic MGA environment. You will play a key role in ensuring the smooth running of day to day operations, working closely with underwriters, claims handlers, brokers and insureds. Key Responsibilities Underwriting Support Assist with the renewal process, including requesting and processing proposal forms Input and manage data within internal systems Produce rating sheets using Excel Process policy adjustments and endorsements Generate policy documentation Liaise with brokers, insureds and internal teams Support payment plan setup with accounts Claims Support Log and process new claims into internal systems Prepare files and allocate to Claims Handlers Maintain claims diary systems Manage correspondence and file requests Produce and distribute bordereaux reports General & Operational Duties Maintain departmental procedures and documentation Provide professional support to brokers and clients Assist with general office duties and reception cover when required Contribute to a positive team culture and continuous improvement About You Previous insurance experience is essential Background in operations or administration within financial services Strong attention to detail and organisational skills Confident using Microsoft Excel and Word Excellent written and verbal communication skills A team player with a proactive, "can-do" attitude Able to manage workload effectively and meet deadlines Why Join? Join a respected and growing MGA within the London market Gain exposure across both underwriting and claims functions Work in a collaborative, supportive and professional environment
INSURANCE ACCOUNT HANDLER WINCHESTER SALARY UP TO £40,000 + STUDY SUPPORT OPPORTUNITY: My client is a Chartered Insurance Broker working with the commercial sector and is now looking to expand their team after recent unprecedented growth and have a position for a Insurance Account Handler to join them click apply for full job details
May 02, 2026
Full time
INSURANCE ACCOUNT HANDLER WINCHESTER SALARY UP TO £40,000 + STUDY SUPPORT OPPORTUNITY: My client is a Chartered Insurance Broker working with the commercial sector and is now looking to expand their team after recent unprecedented growth and have a position for a Insurance Account Handler to join them click apply for full job details
A leading Commercial Insurance Brokerage, with a reputation for excellence, is recruiting for another experienced Commercial Insurance professional to join their team as a Senior Account Handler. You'll ensure your business clients receive suitable and cost-effective Insurance solutions by understanding their needs and negotiating with Insurers to find the best solutions for them click apply for full job details
May 02, 2026
Full time
A leading Commercial Insurance Brokerage, with a reputation for excellence, is recruiting for another experienced Commercial Insurance professional to join their team as a Senior Account Handler. You'll ensure your business clients receive suitable and cost-effective Insurance solutions by understanding their needs and negotiating with Insurers to find the best solutions for them click apply for full job details
Senior Account Handler - Step Into a Role With Real Influence Location: Corby Salary: £40,000 + Hybrid Working (3 days office / 2 from home) Ready for more responsibility without losing the feel of a proper team? If you're an experienced Commercial Account Handler who's confident managing renewals, MTAs and new business-but you're starting to feel like you've outgrown your current setup-this could click apply for full job details
May 02, 2026
Full time
Senior Account Handler - Step Into a Role With Real Influence Location: Corby Salary: £40,000 + Hybrid Working (3 days office / 2 from home) Ready for more responsibility without losing the feel of a proper team? If you're an experienced Commercial Account Handler who's confident managing renewals, MTAs and new business-but you're starting to feel like you've outgrown your current setup-this could click apply for full job details
Having recently relocated to new offices near Milton Keynes to support our continued growth, we are an established independent insurance broker expanding both organically and through acquisition. We are now seeking a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This is not a pressurised sales environment, we are fully regulated and our client base is built on referrals. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Buckingham, Brackley, Old Stratford, Ampthill, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is centred around long-term relationships, repeat clients, and word-of-mouth referrals. In this role, you ll take ownership of a loyal portfolio, focusing on nurturing client relationships, delivering exceptional service, and ensuring policies are managed efficiently. We re a small, close-knit team with consistent year-on-year growth, and our recent move into a spacious new office reflects our ongoing commitment to sustainable expansion. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you ll be responsible for: Managing policy renewals, mid-term adjustments, and day-to-day policy administration. Providing high-quality client service, including advice on risk management, market insights, and broking activity. Handling new business enquiries from initial marketing and broking through to ongoing administration. Supporting clients with claims administration. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be successful in this role, you ll be a confident communicator across multiple channels, with strong attention to detail. In addition: You ll have previous experience within insurance, ideally handling SME Commercial Lines or Personal Lines (Property Owners), with a solid understanding of FCA requirements. Ideally, you ll hold IF1, FIT, or an equivalent qualification. If not, we re happy to support and fund this during your probationary period. Experience working within a regulated or compliance-driven environment would be beneficial. THE COMPANY: We are an independent insurance broker providing tailored insurance solutions to both commercial and private clients across the UK. Our growth is driven entirely by client referrals, and we pride ourselves on delivering an exceptional level of service and support. This approach has enabled us to expand significantly, completing 13 acquisitions over the past 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
May 02, 2026
Full time
Having recently relocated to new offices near Milton Keynes to support our continued growth, we are an established independent insurance broker expanding both organically and through acquisition. We are now seeking a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This is not a pressurised sales environment, we are fully regulated and our client base is built on referrals. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Buckingham, Brackley, Old Stratford, Ampthill, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is centred around long-term relationships, repeat clients, and word-of-mouth referrals. In this role, you ll take ownership of a loyal portfolio, focusing on nurturing client relationships, delivering exceptional service, and ensuring policies are managed efficiently. We re a small, close-knit team with consistent year-on-year growth, and our recent move into a spacious new office reflects our ongoing commitment to sustainable expansion. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you ll be responsible for: Managing policy renewals, mid-term adjustments, and day-to-day policy administration. Providing high-quality client service, including advice on risk management, market insights, and broking activity. Handling new business enquiries from initial marketing and broking through to ongoing administration. Supporting clients with claims administration. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be successful in this role, you ll be a confident communicator across multiple channels, with strong attention to detail. In addition: You ll have previous experience within insurance, ideally handling SME Commercial Lines or Personal Lines (Property Owners), with a solid understanding of FCA requirements. Ideally, you ll hold IF1, FIT, or an equivalent qualification. If not, we re happy to support and fund this during your probationary period. Experience working within a regulated or compliance-driven environment would be beneficial. THE COMPANY: We are an independent insurance broker providing tailored insurance solutions to both commercial and private clients across the UK. Our growth is driven entirely by client referrals, and we pride ourselves on delivering an exceptional level of service and support. This approach has enabled us to expand significantly, completing 13 acquisitions over the past 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
Arthur J. Gallagher & Co. (AJG)
Brierley Hill, West Midlands
A leading insurance firm in Brierley Hill seeks an experienced Team Leader for Commercial Insurance to manage a team of Account Handlers. The role involves providing coaching and support, hitting financial targets, and ensuring team performance. Candidates should have at least four years in Commercial Broking and a desire to lead. This role offers a competitive salary up to £45,000 plus extensive benefits, including holidays, pension contributions, and health insurance.
May 01, 2026
Full time
A leading insurance firm in Brierley Hill seeks an experienced Team Leader for Commercial Insurance to manage a team of Account Handlers. The role involves providing coaching and support, hitting financial targets, and ensuring team performance. Candidates should have at least four years in Commercial Broking and a desire to lead. This role offers a competitive salary up to £45,000 plus extensive benefits, including holidays, pension contributions, and health insurance.
Commercial Claims HandlerShrewsbury£25,000 £32,000 + benefits Take full control of a range of commercial claims where you will provide clients with a customer focused claims experience. You ll work in the office in Shrewsbury Monday to Friday 9am to 5pm, and on top of the basic salary they offer, 26 days holiday plus bank holidays, Life Insurance a solid pension and private medical insurance, complete the package. What you ll do Handling a portfolio of Commercial claims, you ll be the go-to expert for clients and liaise with insurers. You ll: Present claims to Insurers via email, and correspond with solicitors, loss adjusters and brokers to discuss new and outstanding claims Register claims and First Notice of Loss (FNOL), and handle day-to-day commercial claims Proactively manage a diary of open claims to reduce claim lifecycles, keeping everything on track and under control Build and maintain relationships with aligned wholesale brokers and insurers. What you ll need Bring at least 1 years commercial claims experience from a broking background (although they will also consider those from an insurer too) Good Commercial claims knowledge Excellent communication and negotiation skills A proactive, client-focused approach About the company This insurance broker, is a longstanding well known and respected broker, with heavy ties to the communities across Shropshire. Their people are at the heart of all the decisions they make. They pride themselves on the culture they are creating, which focuses on treating colleagues with respect, and providing an environment where everyone is supported with limitless potential and ambition. Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later.
May 01, 2026
Full time
Commercial Claims HandlerShrewsbury£25,000 £32,000 + benefits Take full control of a range of commercial claims where you will provide clients with a customer focused claims experience. You ll work in the office in Shrewsbury Monday to Friday 9am to 5pm, and on top of the basic salary they offer, 26 days holiday plus bank holidays, Life Insurance a solid pension and private medical insurance, complete the package. What you ll do Handling a portfolio of Commercial claims, you ll be the go-to expert for clients and liaise with insurers. You ll: Present claims to Insurers via email, and correspond with solicitors, loss adjusters and brokers to discuss new and outstanding claims Register claims and First Notice of Loss (FNOL), and handle day-to-day commercial claims Proactively manage a diary of open claims to reduce claim lifecycles, keeping everything on track and under control Build and maintain relationships with aligned wholesale brokers and insurers. What you ll need Bring at least 1 years commercial claims experience from a broking background (although they will also consider those from an insurer too) Good Commercial claims knowledge Excellent communication and negotiation skills A proactive, client-focused approach About the company This insurance broker, is a longstanding well known and respected broker, with heavy ties to the communities across Shropshire. Their people are at the heart of all the decisions they make. They pride themselves on the culture they are creating, which focuses on treating colleagues with respect, and providing an environment where everyone is supported with limitless potential and ambition. Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later.
Are you an experienced Commercial Insurance Broking professional ready for a new challenge with skills underutilised? If so, this could be the opportunity you ve been waiting for. Our client is a local Independent Insurance Broker with a strong reputation and a loyal client base. Due to continued growth, they re seeking a Commercial Account Handler to join their team. You ll be joining an established firm with longstanding agricultural clients and a steady flow of referrals meaning you ll have a solid foundation to build from. You ll work closely with experienced Account Executives, providing office-based support and acting as the main administrative contact for clients. What s on offer: Salary: £27,000 £35,000 (negotiable depending on experience) Private Medical Insurance 26 days holiday plus bank holidays Pension and Death in Service benefits Monday Friday, 9am 5pm working hours Mentorship from a Director with over 40 years industry experience Excellent long-term career progression they actively promote from within About you: Minimum 3 years experience in commercial insurance broking Strong technical knowledge across a range of commercial insurance classes Confident communicator with strong organisational skills Proactive, career-driven, and eager to grow with a respected independent broker If you re ready to take your career to the next level in a supportive, growth-oriented environment we d love to hear from you.
May 01, 2026
Full time
Are you an experienced Commercial Insurance Broking professional ready for a new challenge with skills underutilised? If so, this could be the opportunity you ve been waiting for. Our client is a local Independent Insurance Broker with a strong reputation and a loyal client base. Due to continued growth, they re seeking a Commercial Account Handler to join their team. You ll be joining an established firm with longstanding agricultural clients and a steady flow of referrals meaning you ll have a solid foundation to build from. You ll work closely with experienced Account Executives, providing office-based support and acting as the main administrative contact for clients. What s on offer: Salary: £27,000 £35,000 (negotiable depending on experience) Private Medical Insurance 26 days holiday plus bank holidays Pension and Death in Service benefits Monday Friday, 9am 5pm working hours Mentorship from a Director with over 40 years industry experience Excellent long-term career progression they actively promote from within About you: Minimum 3 years experience in commercial insurance broking Strong technical knowledge across a range of commercial insurance classes Confident communicator with strong organisational skills Proactive, career-driven, and eager to grow with a respected independent broker If you re ready to take your career to the next level in a supportive, growth-oriented environment we d love to hear from you.
