Director, Customer Experience - Fast-Growth

  • REM Associates Ltd
  • City, Manchester
  • Apr 26, 2026
Full time Transportation Automotive

Job Description

Director, Customer Experience

reporting to the CEO

This role involves ownership of KPIs, strategic and operational responsibilities, and shaping customer functions in a dynamic environment. Ideal candidates will have over 7 years of experience in service leadership, especially in high-growth sectors.

A fast-growing customer-centric company in the UK seeks a Director of Customer Experience to lead a team of 30-40. salary between £110k-£120k and a hybrid working model with a strong emphasis on metric