Job Title: Radar Principal Product Safety Engineer Location: Broad Oak. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Up to £62,000 depending on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: You will ensure adherence to the Product Safety Framework, as well as all relevant business policies, procedures, and management plans within the scope of responsibility. Provide guidance and support to delegated technical authorities within the Radar Engineering teams on all aspects of product safety, particularly in relation to ongoing projects and bid activities. You will also carry out incident investigations as required, while contributing to the effective management of data recording and corrective action systems and maintain accurate and up-to-date records across all relevant systems to support compliance and continuous improvement. Core Duties: Report into the Radar Product Safety Manager in the Radar line of business and carry out product safety engineering activities on projects/products that you are assigned to Work on both legacy products such as the ones in operation with the Royal Navy as well as work on future radar products that are early in the design lifecycle. You will be required to support and provide advice to the projects' Technical Authorities including the generation of safety deliverables for both new and existing products Be responsible for ensuring that Radar products comply with appropriate statutory, corporate and contractual safety requirements. You will carry out various activities to ensure that business and customer expectations are met in terms of achieving safety requirements against agreed milestones. Apply a depth and breadth of expertise relating to Product Safety to complex engineering problems, challenges issues and problems associated with the area. You will design and develop solutions, resolve engineering issues and problems for a range of situations relating to their specialist knowledge area Provide technical guidance to others relating to Product Safety Essential Skills: You will be a Product Safety Practitioner - have demonstrated experience within Product/Systems Safety You will have experience of deriving and setting safety criteria and requirements using UK MOD defence standards, in particular Def Stan 00-056 & 00-055 You will have experience applying safety management processes within Systems Engineering Lifecycles, such as the CADMID cycle and the Systems 'V' model You will have experience applying a range of techniques in conducting Hazard Identification and Analysis and Risk Assessments You will have knowledge of producing and managing Hazard Logs and safety arguments You will have an understanding of safety aspects and completion of assessments for compliance against various UK and other legislation The Radar Product Safety Team: This team are supporting the wider Radar Engineering and project teams to deliver enhanced capability to our customers, that includes the Royal Navy, Royal Air Force and our export customers. Our Radars have a great heritage and operate across Land and Sea environments. We are in the process of continuous capability upgrades and assessing the utilisation of modern and future technologies to make our products the best in class. All this whilst ensuring they remain safe to operate, use best practicable environmental options and are resilient to cyber threats. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 14th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
May 01, 2026
Full time
Job Title: Radar Principal Product Safety Engineer Location: Broad Oak. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Up to £62,000 depending on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: You will ensure adherence to the Product Safety Framework, as well as all relevant business policies, procedures, and management plans within the scope of responsibility. Provide guidance and support to delegated technical authorities within the Radar Engineering teams on all aspects of product safety, particularly in relation to ongoing projects and bid activities. You will also carry out incident investigations as required, while contributing to the effective management of data recording and corrective action systems and maintain accurate and up-to-date records across all relevant systems to support compliance and continuous improvement. Core Duties: Report into the Radar Product Safety Manager in the Radar line of business and carry out product safety engineering activities on projects/products that you are assigned to Work on both legacy products such as the ones in operation with the Royal Navy as well as work on future radar products that are early in the design lifecycle. You will be required to support and provide advice to the projects' Technical Authorities including the generation of safety deliverables for both new and existing products Be responsible for ensuring that Radar products comply with appropriate statutory, corporate and contractual safety requirements. You will carry out various activities to ensure that business and customer expectations are met in terms of achieving safety requirements against agreed milestones. Apply a depth and breadth of expertise relating to Product Safety to complex engineering problems, challenges issues and problems associated with the area. You will design and develop solutions, resolve engineering issues and problems for a range of situations relating to their specialist knowledge area Provide technical guidance to others relating to Product Safety Essential Skills: You will be a Product Safety Practitioner - have demonstrated experience within Product/Systems Safety You will have experience of deriving and setting safety criteria and requirements using UK MOD defence standards, in particular Def Stan 00-056 & 00-055 You will have experience applying safety management processes within Systems Engineering Lifecycles, such as the CADMID cycle and the Systems 'V' model You will have experience applying a range of techniques in conducting Hazard Identification and Analysis and Risk Assessments You will have knowledge of producing and managing Hazard Logs and safety arguments You will have an understanding of safety aspects and completion of assessments for compliance against various UK and other legislation The Radar Product Safety Team: This team are supporting the wider Radar Engineering and project teams to deliver enhanced capability to our customers, that includes the Royal Navy, Royal Air Force and our export customers. Our Radars have a great heritage and operate across Land and Sea environments. We are in the process of continuous capability upgrades and assessing the utilisation of modern and future technologies to make our products the best in class. All this whilst ensuring they remain safe to operate, use best practicable environmental options and are resilient to cyber threats. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 14th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Project Manager - 6 month contract - Preston (remote with ocassional travel) - 71.45 ph UMB or 52.93 ph PAYE (Inside IR35) The Umbrella rate quoted above is the Gross Umbrella rate (i.e. the rate we pay to the Umbrella Company inclusive of ALL employment costs). Please note, the rate paid by the Umbrella will be less, as will a Limited Deemed rate or Agency PAYE rate. Please get in touch to discuss the rates via these different payment vehicles. The Role The roleholder will be assigned to Submarines Cyber work transfer project that is moving Cyber assurance for enterprise services from a sector team to a central Shared Services team. The project involves scope clarification, resourcing, knowledge transfer, business change and measuring/monitoring impact of the change. The key activities will comprise: Creating, maintaining and reporting progress against a project plan Holding all parties to achieve the project plan Managing the project through governance processes Leading any scope change/rebaselining activities Maintaining a requirements catalogue Managing the traceability of requirements through to delivery Business Analysis This is a small project team and the roleholder is expected to be very hands-on, contributing to whatever aspects of the project are required to achieve success and will work with but report into the Transformation Mgr on a day-to-day basis. What are BAE Systems looking for from you? Strong leadership skills Excellent collaborative skills Excellent influencing skills The role requires a robust character that can work in challenging and high pressure conditions. Formal Qualifications in Project Management are preferred but recognise that experience on the job training are equally valuable. Security Requirements: SC & UK EYES ONLY This role will require the person to hold full Security Clearance (SC) prior to working onsite. You will need to obtain a BPSS check as part of this process. You must currently hold or be eligible and willing to obtain SC and you must be eligible to work in the UK without sponsorship and have lived and worked in the UK for a minimum 5 year period. If you are unsure as to whether you are eligible, please contact me to discuss. This role also requires you to be a sole British national and therefore hold no other nationalities.
May 01, 2026
Contractor
Project Manager - 6 month contract - Preston (remote with ocassional travel) - 71.45 ph UMB or 52.93 ph PAYE (Inside IR35) The Umbrella rate quoted above is the Gross Umbrella rate (i.e. the rate we pay to the Umbrella Company inclusive of ALL employment costs). Please note, the rate paid by the Umbrella will be less, as will a Limited Deemed rate or Agency PAYE rate. Please get in touch to discuss the rates via these different payment vehicles. The Role The roleholder will be assigned to Submarines Cyber work transfer project that is moving Cyber assurance for enterprise services from a sector team to a central Shared Services team. The project involves scope clarification, resourcing, knowledge transfer, business change and measuring/monitoring impact of the change. The key activities will comprise: Creating, maintaining and reporting progress against a project plan Holding all parties to achieve the project plan Managing the project through governance processes Leading any scope change/rebaselining activities Maintaining a requirements catalogue Managing the traceability of requirements through to delivery Business Analysis This is a small project team and the roleholder is expected to be very hands-on, contributing to whatever aspects of the project are required to achieve success and will work with but report into the Transformation Mgr on a day-to-day basis. What are BAE Systems looking for from you? Strong leadership skills Excellent collaborative skills Excellent influencing skills The role requires a robust character that can work in challenging and high pressure conditions. Formal Qualifications in Project Management are preferred but recognise that experience on the job training are equally valuable. Security Requirements: SC & UK EYES ONLY This role will require the person to hold full Security Clearance (SC) prior to working onsite. You will need to obtain a BPSS check as part of this process. You must currently hold or be eligible and willing to obtain SC and you must be eligible to work in the UK without sponsorship and have lived and worked in the UK for a minimum 5 year period. If you are unsure as to whether you are eligible, please contact me to discuss. This role also requires you to be a sole British national and therefore hold no other nationalities.
Job Description: Lead the digital transformation of a fast-growing organisation where your data expertise will directly shape strategic decisions and operational excellence. Our client is an innovative and fast-growing organisation seeking a Digital Systems & Reporting Lead to strengthen their data and digital capabilities. This is a pivotal role that will enable better decision-making, improve operational efficiency, and support the delivery of future initiatives. The Role You will work closely with finance, operations, and engineering teams to design and implement scalable digital systems and reporting frameworks. The role involves developing structured data models, dashboards, and reporting processes that provide accurate and actionable insights. You will also identify opportunities to streamline workflows, introduce automation, and leverage emerging technologies, including AI tools. A core focus will be embedding these processes into day-to-day business operations, ensuring data is reliable, accessible, and consistently managed. Key Responsibilities Develop and deliver a digital systems roadmap aligned with organisational goals Assess current systems and introduce tools to support: operational data management project and engineering workflows document management financial and operational reporting goals Create integrated dashboards and reporting processes for operational and financial performance Collaborate with teams to ensure structured, consistent, and usable data capture Identify and implement automation and AI solutions to enhance workflows Maintain strong data governance and cybersecurity practices Translate business needs into practical and scalable system solutions Candidate Requirements Essential: Experience implementing or managing business information systems or digital platforms Strong knowledge of data management, integration, and reporting Ability to translate business requirements into practical solutions Experience working cross-functionally with finance, operations, and technical teams Strong organisational, analytical, and problem-solving skills Able to work independently and collaboratively Right to work in the UK (sponsorship not available) Desirable: Experience with dashboards or analytics tools Familiarity with asset or operational data systems Experience implementing automation or AI-enabled processes Background in operational, technical, or project-led environments If you have the relevant experience required for this fantastic opportunity, please submit your CV in the first instance. Jobline Staffing are an Equal Opportunities employer. Entitlement to work in the UK is essential.
May 01, 2026
Full time
Job Description: Lead the digital transformation of a fast-growing organisation where your data expertise will directly shape strategic decisions and operational excellence. Our client is an innovative and fast-growing organisation seeking a Digital Systems & Reporting Lead to strengthen their data and digital capabilities. This is a pivotal role that will enable better decision-making, improve operational efficiency, and support the delivery of future initiatives. The Role You will work closely with finance, operations, and engineering teams to design and implement scalable digital systems and reporting frameworks. The role involves developing structured data models, dashboards, and reporting processes that provide accurate and actionable insights. You will also identify opportunities to streamline workflows, introduce automation, and leverage emerging technologies, including AI tools. A core focus will be embedding these processes into day-to-day business operations, ensuring data is reliable, accessible, and consistently managed. Key Responsibilities Develop and deliver a digital systems roadmap aligned with organisational goals Assess current systems and introduce tools to support: operational data management project and engineering workflows document management financial and operational reporting goals Create integrated dashboards and reporting processes for operational and financial performance Collaborate with teams to ensure structured, consistent, and usable data capture Identify and implement automation and AI solutions to enhance workflows Maintain strong data governance and cybersecurity practices Translate business needs into practical and scalable system solutions Candidate Requirements Essential: Experience implementing or managing business information systems or digital platforms Strong knowledge of data management, integration, and reporting Ability to translate business requirements into practical solutions Experience working cross-functionally with finance, operations, and technical teams Strong organisational, analytical, and problem-solving skills Able to work independently and collaboratively Right to work in the UK (sponsorship not available) Desirable: Experience with dashboards or analytics tools Familiarity with asset or operational data systems Experience implementing automation or AI-enabled processes Background in operational, technical, or project-led environments If you have the relevant experience required for this fantastic opportunity, please submit your CV in the first instance. Jobline Staffing are an Equal Opportunities employer. Entitlement to work in the UK is essential.
At Workstreet, we're on an exciting journey to help businesses scale securely by designing and implementing cutting edge security and compliance programs. As a fast growing startup, we specialize in a wide range of frameworks-including SOC 2, ISO 27001, GDPR, CMMC, NIST 800-171, NIST 800-53, and FedRAMP-empowering companies to meet regulatory requirements and enhance their cybersecurity posture from day one. The Opportunity We are seeking a Manager, GRC Engineering who leads with a client first mindset and brings exceptional relationship management skills to every engagement. The ideal candidate is an experienced client manager who knows how to build trust, navigate complex accounts, and deliver an outstanding client experience - while also bringing deep expertise in cybersecurity compliance frameworks such as SOC 2, ISO 27001, and NIST CSF. The successful candidate will be able to come up to speed quickly, integrate into the organization, and take on clients within your first 15 days. You will serve as the primary point of contact for a portfolio of clients, leading engagements end to end, managing escalations with composure and urgency, and ensuring every client interaction reflects the highest standard of service. What You'll Do Client Relationship Management (Primary Focus) Own the Client Experience: Serve as the primary point of contact for a portfolio of client accounts, building strong, trusted relationships and ensuring clients feel supported, informed, and valued throughout every engagement. Lead Client Engagements: Guide clients through compliance initiatives end to end - from kickoff through certification - providing clear communication, proactive updates, and expert guidance at every milestone. Handle Escalations with Professionalism: Resolve complex client issues and requests with urgency, composure, and a solution oriented approach that reinforces confidence and long term retention. Be a Trusted Advisor: Understand each client's unique business context and deliver compliance guidance that is practical, actionable, and tailored to their needs. Collaborate Cross Functionally: Partner with internal teams and client stakeholders to embed security and compliance best practices and resolve issues quickly. Manage and Develop a Pod of Analysts: Lead a team of 3-5 analysts through coaching, mentorship, and performance management, fostering accountability, quality, and professional growth. Drive Consistent Delivery: Ensure the team meets deadlines and delivers high quality work across all active client engagements, stepping in to support where needed. GRC & Compliance Execution Develop and Maintain Compliance Frameworks: Create, update, and align compliance policies, procedures, and technical controls with SOC 2 (Type 1 & 2), ISO 27001, HIPAA, and PCI DSS standards. Lead Compliance Certifications: Oversee and execute SOC 2 and ISO 27001 implementation and certification projects across multi cloud environments (AWS, GCP, Azure). Conduct Risk and Security Audits: Perform regular risk assessments and audits to identify vulnerabilities and enhance overall security posture. Monitor Regulatory Developments: Stay informed on evolving regulations and frameworks to maintain the relevance and accuracy of compliance controls. Leverage Compliance Automation Tools: Utilize platforms such as Drata, Vanta, and SecureFrame to track compliance metrics and ensure continuous audit readiness. Who You Are Required Demonstrated experience managing client relationships directly - you are comfortable owning accounts, leading difficult conversations, and being the trusted face of an engagement. Exceptional professionalism in all client facing communication, with outstanding written and verbal English skills. 5+ years of experience managing or leading a team. Proven experience managing compliance programs with hands on familiarity with SOC 2 and ISO 27001 frameworks. Strong knowledge of technical control implementation in cloud platforms (AWS, GCP, Azure). Ability to manage multiple compliance projects simultaneously without sacrificing client experience or quality. Bachelor's degree in Information Technology, Cybersecurity, or a related field. Ability to work independently with a strong sense of initiative. Amenable to working US time zone hours. Nice to Have Experience at a Big 4 firm (e.g., Deloitte, PwC, EY, KPMG) in an advisory or assurance capacity. Consulting experience. Familiarity with additional frameworks and regulations (e.g., HiTRUST, PCI DSS, NIST, GDPR, HIPAA). What We Offer Career Development: Clear growth path with mentorship and training opportunities. Technical Training: Comprehensive onboarding on security and compliance frameworks. Competitive Compensation: Competitive base salary with regular performance reviews, merit based appraisals, and bonus opportunities. Growth Opportunity: Early stage company with significant room for career advancement. Remote First Culture: Flexibility to work from anywhere while collaborating with a global team. Reliable high speed internet connection. Quiet, professional home office setup. Must be amenable to working UK time zone hours. Fluency in written and verbal English communication skills. Workstreet Is An Equal Opportunity Employer As an equal opportunity employer, Workstreet is committed to providing employment opportunities to all individuals. All applicants for positions at Workstreet will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
May 01, 2026
Full time
At Workstreet, we're on an exciting journey to help businesses scale securely by designing and implementing cutting edge security and compliance programs. As a fast growing startup, we specialize in a wide range of frameworks-including SOC 2, ISO 27001, GDPR, CMMC, NIST 800-171, NIST 800-53, and FedRAMP-empowering companies to meet regulatory requirements and enhance their cybersecurity posture from day one. The Opportunity We are seeking a Manager, GRC Engineering who leads with a client first mindset and brings exceptional relationship management skills to every engagement. The ideal candidate is an experienced client manager who knows how to build trust, navigate complex accounts, and deliver an outstanding client experience - while also bringing deep expertise in cybersecurity compliance frameworks such as SOC 2, ISO 27001, and NIST CSF. The successful candidate will be able to come up to speed quickly, integrate into the organization, and take on clients within your first 15 days. You will serve as the primary point of contact for a portfolio of clients, leading engagements end to end, managing escalations with composure and urgency, and ensuring every client interaction reflects the highest standard of service. What You'll Do Client Relationship Management (Primary Focus) Own the Client Experience: Serve as the primary point of contact for a portfolio of client accounts, building strong, trusted relationships and ensuring clients feel supported, informed, and valued throughout every engagement. Lead Client Engagements: Guide clients through compliance initiatives end to end - from kickoff through certification - providing clear communication, proactive updates, and expert guidance at every milestone. Handle Escalations with Professionalism: Resolve complex client issues and requests with urgency, composure, and a solution oriented approach that reinforces confidence and long term retention. Be a Trusted Advisor: Understand each client's unique business context and deliver compliance guidance that is practical, actionable, and tailored to their needs. Collaborate Cross Functionally: Partner with internal teams and client stakeholders to embed security and compliance best practices and resolve issues quickly. Manage and Develop a Pod of Analysts: Lead a team of 3-5 analysts through coaching, mentorship, and performance management, fostering accountability, quality, and professional growth. Drive Consistent Delivery: Ensure the team meets deadlines and delivers high quality work across all active client engagements, stepping in to support where needed. GRC & Compliance Execution Develop and Maintain Compliance Frameworks: Create, update, and align compliance policies, procedures, and technical controls with SOC 2 (Type 1 & 2), ISO 27001, HIPAA, and PCI DSS standards. Lead Compliance Certifications: Oversee and execute SOC 2 and ISO 27001 implementation and certification projects across multi cloud environments (AWS, GCP, Azure). Conduct Risk and Security Audits: Perform regular risk assessments and audits to identify vulnerabilities and enhance overall security posture. Monitor Regulatory Developments: Stay informed on evolving regulations and frameworks to maintain the relevance and accuracy of compliance controls. Leverage Compliance Automation Tools: Utilize platforms such as Drata, Vanta, and SecureFrame to track compliance metrics and ensure continuous audit readiness. Who You Are Required Demonstrated experience managing client relationships directly - you are comfortable owning accounts, leading difficult conversations, and being the trusted face of an engagement. Exceptional professionalism in all client facing communication, with outstanding written and verbal English skills. 5+ years of experience managing or leading a team. Proven experience managing compliance programs with hands on familiarity with SOC 2 and ISO 27001 frameworks. Strong knowledge of technical control implementation in cloud platforms (AWS, GCP, Azure). Ability to manage multiple compliance projects simultaneously without sacrificing client experience or quality. Bachelor's degree in Information Technology, Cybersecurity, or a related field. Ability to work independently with a strong sense of initiative. Amenable to working US time zone hours. Nice to Have Experience at a Big 4 firm (e.g., Deloitte, PwC, EY, KPMG) in an advisory or assurance capacity. Consulting experience. Familiarity with additional frameworks and regulations (e.g., HiTRUST, PCI DSS, NIST, GDPR, HIPAA). What We Offer Career Development: Clear growth path with mentorship and training opportunities. Technical Training: Comprehensive onboarding on security and compliance frameworks. Competitive Compensation: Competitive base salary with regular performance reviews, merit based appraisals, and bonus opportunities. Growth Opportunity: Early stage company with significant room for career advancement. Remote First Culture: Flexibility to work from anywhere while collaborating with a global team. Reliable high speed internet connection. Quiet, professional home office setup. Must be amenable to working UK time zone hours. Fluency in written and verbal English communication skills. Workstreet Is An Equal Opportunity Employer As an equal opportunity employer, Workstreet is committed to providing employment opportunities to all individuals. All applicants for positions at Workstreet will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
Company Description We are a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers' businesses - no matter what the future holds. Since 2000, we've been keeping businesses connected. We don't just provide solutions for today but for tomorrow, too. We're always thinking ahead of the technology curve, so our customers feel confident that when they work with us, we're striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant. Job Description Role Purpose: The Technical Account Manager (TAM) owns the technical relationship for a portfolio of managed IT customers. The role exists to bridge the gap between reactive support and commercial account management, ensuring customers receive proactive technical guidance, clear planning, and consistent service quality. As a trusted technical advisor, the TAM understands each customer's real-world environment, identifies risk and improvement opportunities, and helps customers get the best possible value from their managed services. Key Responsibilities Customer Ownership & Relationship Management: Act as the primary technical contact for assigned customers. Build strong, long-term relationships with customer stakeholders at all levels. Take full ownership of the customer's technical landscape, understanding how systems are actually configured and used. Represent the customer internally, ensuring internal teams understand priorities, risks, and expectations. Proactive Technical Management: Carry out regular technical reviews and forward-planning sessions with customers. Deliver structured health checks covering infrastructure, cloud services, security, backup, monitoring, and endpoint management. Identify technical debt, unsupported platforms, and emerging risks, and clearly articulate remediation options. Help customers align their IT environment with best practice, vendor supportability, and security standards. Service Quality & Escalation: Work closely with Service Desk and Engineering teams to ensure excellent day-to-day service delivery. Act as an escalation point for complex or recurring technical issues. Review incident trends and recurring problems, driving permanent fixes rather than short-term workarounds. Technical Planning & Change: Support customers with infrastructure changes, upgrades, and cloud adoption. Provide technical input into solution design, change planning, and project delivery. Commercial Awareness (Non-Sales): Identify genuine opportunities for improvement, optimisation, or additional services based on customer need. Work collaboratively with Account Managers and Sales teams, providing technical insight and credibility. Support customers in optimising service consumption, licensing, and support models. Clearly explain the value, risks, and impact of technical recommendations in a way customers understand. Documentation & Governance: Maintain accurate technical documentation, diagrams, and configuration records. Ensure clarity around what is in scope, out of scope, supported, and unsupported. Contribute to internal reporting on customer health, risk, and engagement. Qualifications Technical Experience: Strong background in managed IT services, ideally from a senior service desk, engineering, or technical escalation role. Solid experience with Microsoft 365, Azure AD / Entra ID, Intune, and cloud services. Good understanding of security posture, identity models, backup, monitoring, and endpoint management. Experience supporting SME to mid-market customer environments. Professional Skills: Confident, professional communicator with excellent customer-facing skills. Ability to translate complex technical issues into clear, practical advice. Highly organised, able to manage multiple customer relationships effectively. Calm, methodical approach to problem solving and escalation. Desirable: Previous experience as a Technical Account Manager, Service Delivery Manager, or similar role. Experience working alongside sales or account management teams. Exposure to regulated or security-focused environments. Qualifications (Desirable): Microsoft certifications (Microsoft 365, Azure, Security). ITIL Foundation or equivalent service management experience. Relevant technical certifications (networking, security, backup, cloud).
May 01, 2026
Full time
Company Description We are a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers' businesses - no matter what the future holds. Since 2000, we've been keeping businesses connected. We don't just provide solutions for today but for tomorrow, too. We're always thinking ahead of the technology curve, so our customers feel confident that when they work with us, we're striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant. Job Description Role Purpose: The Technical Account Manager (TAM) owns the technical relationship for a portfolio of managed IT customers. The role exists to bridge the gap between reactive support and commercial account management, ensuring customers receive proactive technical guidance, clear planning, and consistent service quality. As a trusted technical advisor, the TAM understands each customer's real-world environment, identifies risk and improvement opportunities, and helps customers get the best possible value from their managed services. Key Responsibilities Customer Ownership & Relationship Management: Act as the primary technical contact for assigned customers. Build strong, long-term relationships with customer stakeholders at all levels. Take full ownership of the customer's technical landscape, understanding how systems are actually configured and used. Represent the customer internally, ensuring internal teams understand priorities, risks, and expectations. Proactive Technical Management: Carry out regular technical reviews and forward-planning sessions with customers. Deliver structured health checks covering infrastructure, cloud services, security, backup, monitoring, and endpoint management. Identify technical debt, unsupported platforms, and emerging risks, and clearly articulate remediation options. Help customers align their IT environment with best practice, vendor supportability, and security standards. Service Quality & Escalation: Work closely with Service Desk and Engineering teams to ensure excellent day-to-day service delivery. Act as an escalation point for complex or recurring technical issues. Review incident trends and recurring problems, driving permanent fixes rather than short-term workarounds. Technical Planning & Change: Support customers with infrastructure changes, upgrades, and cloud adoption. Provide technical input into solution design, change planning, and project delivery. Commercial Awareness (Non-Sales): Identify genuine opportunities for improvement, optimisation, or additional services based on customer need. Work collaboratively with Account Managers and Sales teams, providing technical insight and credibility. Support customers in optimising service consumption, licensing, and support models. Clearly explain the value, risks, and impact of technical recommendations in a way customers understand. Documentation & Governance: Maintain accurate technical documentation, diagrams, and configuration records. Ensure clarity around what is in scope, out of scope, supported, and unsupported. Contribute to internal reporting on customer health, risk, and engagement. Qualifications Technical Experience: Strong background in managed IT services, ideally from a senior service desk, engineering, or technical escalation role. Solid experience with Microsoft 365, Azure AD / Entra ID, Intune, and cloud services. Good understanding of security posture, identity models, backup, monitoring, and endpoint management. Experience supporting SME to mid-market customer environments. Professional Skills: Confident, professional communicator with excellent customer-facing skills. Ability to translate complex technical issues into clear, practical advice. Highly organised, able to manage multiple customer relationships effectively. Calm, methodical approach to problem solving and escalation. Desirable: Previous experience as a Technical Account Manager, Service Delivery Manager, or similar role. Experience working alongside sales or account management teams. Exposure to regulated or security-focused environments. Qualifications (Desirable): Microsoft certifications (Microsoft 365, Azure, Security). ITIL Foundation or equivalent service management experience. Relevant technical certifications (networking, security, backup, cloud).
Membership Relationship Manager - Leading Trade Body (Financial Services) Excellent opportunity for a proven relationship builder, ideally with a membership background (Trade Body), and/or from within Financial Services - to join the membership team at this leading Trade Body within the Financial Sector. If you are looking for a role where you can build great relationships, spot and develop opportunities, and be part of a genuinely enjoyable team, then this could be just the one. You'll be joining a well-established and highly respected Trade Body at the heart of the UK financial services sector. They represent over 300 Financial organisations and play a key role in bringing the industry together, shaping policy, and driving collaboration across banking, lending, payments, and beyond, with involvement in topics as varied as cybersecurity, sustainability and innovation. As well as their 300 members, they have an impressive cohort of over 200 Associate Members, across Consultancy (eg KPMG), Law (eg Allen & Overy) and Tech, who gain access and unique opportunities for networking and partnerships through their membership. This role will see you joining the Associate Membership team of 4 - a team who work closely and enjoyably together, to maintain, develop and continually enhance the Associate membership body, and their engagement, experience, participation and benefits of being part of this highly valuable Organisation. (This role is offered on an initial 12 month contract due to an internal secondment and with excellent onward opportunities). What you'll be doing You'll take ownership of your own portfolio of Associate Members (think consultancies, law firms, tech firms-ranging from big names to smaller, growing businesses), building strong relationships and keeping them engaged. It's a varied role- using a great breadth of skills across relationship management, commercial insight, and vision, spotting and developing new opportunities One day you might be catching up with members, the next spotting sponsorship opportunities or helping shape a new industry event around a hot topic or interest within the sector. You'll also work closely with teams across the organisation (events, policy, commercial) to make sure members are getting real value and to create new opportunities for engagement. Day to day, you'll be: Managing and growing relationships with your own portfolio of members - across Management Consultancy, Law and Technology Working collaboratively with your team, and also the wider organisation, including Events, Sponsorship, Policy - to both deliver existing opportunities, as well as spot and develop new ones, including events - developing the Associate Membership offering Working with internal teams to bring new ideas and opportunities to life Spotting commercial opportunities (events, sponsorship, new members) Keeping members engaged through regular contact and relevant opportunities Supporting and helping deliver events, roundtables, and webinars for Associate Membership - attending wider industry events Sharing insights on what members want and need (through event attendance, desk research and data review) What they're looking for : Someone who's a good communicator, and a natural people person-who naturally gains trust and engagement, you enjoy building relationships and staying connected - able to deal with all levels of contacts including senior level business leaders Experience in Account Management/Relationship Management/Business Development, ideally from a similar Trade Body/Membership Organisation with experience maintaining and developing member relationships, benefits and with an eye to new opportunities and ideas Financial sector experience ideally sought Alongside your strong ability to engage f2f, you're also strong on the organisational and data side - comfortable using CRM systems and working with data A natural commercial instinct-you can spot opportunities and motivated to drive them forwad Confident working with different stakeholders, both internally and externally - a strong collaborator Why it's a great move This is a hugely well regarded organisation at the heart of the financial sector, and will give you loads of exposure to different organisations and senior stakeholders It's a great 'relationship' role' - broad, varied role where across a lot of different skills, you'll learn a lot, and really have something to get your teeth into, a mix of enhancing existing relationships and developing new opportunities You'll be joining a really friendly, down-to-earth team who genuinely enjoy what they do Hybrid working (2 days a week in the office) + excellent benefits If you like the idea of a role where no two days are the same-and where you can really make an impact while enjoying the people you work with- and that sits within such a highly regarded body within the financial sector - this is well worth a look! Click APPLY now - looking for someone to join the team asap! So do get your CV in for review ASAP and then we can tell you more!
May 01, 2026
Full time
Membership Relationship Manager - Leading Trade Body (Financial Services) Excellent opportunity for a proven relationship builder, ideally with a membership background (Trade Body), and/or from within Financial Services - to join the membership team at this leading Trade Body within the Financial Sector. If you are looking for a role where you can build great relationships, spot and develop opportunities, and be part of a genuinely enjoyable team, then this could be just the one. You'll be joining a well-established and highly respected Trade Body at the heart of the UK financial services sector. They represent over 300 Financial organisations and play a key role in bringing the industry together, shaping policy, and driving collaboration across banking, lending, payments, and beyond, with involvement in topics as varied as cybersecurity, sustainability and innovation. As well as their 300 members, they have an impressive cohort of over 200 Associate Members, across Consultancy (eg KPMG), Law (eg Allen & Overy) and Tech, who gain access and unique opportunities for networking and partnerships through their membership. This role will see you joining the Associate Membership team of 4 - a team who work closely and enjoyably together, to maintain, develop and continually enhance the Associate membership body, and their engagement, experience, participation and benefits of being part of this highly valuable Organisation. (This role is offered on an initial 12 month contract due to an internal secondment and with excellent onward opportunities). What you'll be doing You'll take ownership of your own portfolio of Associate Members (think consultancies, law firms, tech firms-ranging from big names to smaller, growing businesses), building strong relationships and keeping them engaged. It's a varied role- using a great breadth of skills across relationship management, commercial insight, and vision, spotting and developing new opportunities One day you might be catching up with members, the next spotting sponsorship opportunities or helping shape a new industry event around a hot topic or interest within the sector. You'll also work closely with teams across the organisation (events, policy, commercial) to make sure members are getting real value and to create new opportunities for engagement. Day to day, you'll be: Managing and growing relationships with your own portfolio of members - across Management Consultancy, Law and Technology Working collaboratively with your team, and also the wider organisation, including Events, Sponsorship, Policy - to both deliver existing opportunities, as well as spot and develop new ones, including events - developing the Associate Membership offering Working with internal teams to bring new ideas and opportunities to life Spotting commercial opportunities (events, sponsorship, new members) Keeping members engaged through regular contact and relevant opportunities Supporting and helping deliver events, roundtables, and webinars for Associate Membership - attending wider industry events Sharing insights on what members want and need (through event attendance, desk research and data review) What they're looking for : Someone who's a good communicator, and a natural people person-who naturally gains trust and engagement, you enjoy building relationships and staying connected - able to deal with all levels of contacts including senior level business leaders Experience in Account Management/Relationship Management/Business Development, ideally from a similar Trade Body/Membership Organisation with experience maintaining and developing member relationships, benefits and with an eye to new opportunities and ideas Financial sector experience ideally sought Alongside your strong ability to engage f2f, you're also strong on the organisational and data side - comfortable using CRM systems and working with data A natural commercial instinct-you can spot opportunities and motivated to drive them forwad Confident working with different stakeholders, both internally and externally - a strong collaborator Why it's a great move This is a hugely well regarded organisation at the heart of the financial sector, and will give you loads of exposure to different organisations and senior stakeholders It's a great 'relationship' role' - broad, varied role where across a lot of different skills, you'll learn a lot, and really have something to get your teeth into, a mix of enhancing existing relationships and developing new opportunities You'll be joining a really friendly, down-to-earth team who genuinely enjoy what they do Hybrid working (2 days a week in the office) + excellent benefits If you like the idea of a role where no two days are the same-and where you can really make an impact while enjoying the people you work with- and that sits within such a highly regarded body within the financial sector - this is well worth a look! Click APPLY now - looking for someone to join the team asap! So do get your CV in for review ASAP and then we can tell you more!
Job Title: Cyber Security Operations Manager Location: Liverpool City Centre on a Hybrid working basis Salary: Up to 75,000 per annum Depending on experience Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday to Friday Acorn are looking to recruit a brand-new role as a Cyber Security Operations Manager. The Cyber Security Operations Manager will lead the operational security function responsible for protecting the organisation's information assets, technology services, and users. This role oversees all security operation functions, incident response, threat detection, vulnerability management, and continuous improvement of the organisation's security posture. Working closely with Infrastructure, Cloud, Architecture, Governance, Compliance and Risk teams, the manager ensures that security operations are proactive, resilient, and aligned with business needs. Responsibilities: Lead and manage the daily operations of the internal Security Operations team and primary relationship with any outsourced SOC solution ensuring 24/7 monitoring and response coverage. Oversee cyber defence capabilities including SIEM, SOAR, EDR/XDR, threat intelligence, and identity protection. Develop and maintain operational procedures, playbooks, and response frameworks. Direct the full incident response lifecycle: detection, triage, containment, eradication, recovery, and post-incident review. Coordinate major incident management with IT Infrastructure, Cloud, and Business teams. Ensure lessons learned are captured and drive meaningful improvement. Oversee the vulnerability management programme, ensuring timely identification, prioritisation, and remediation of risks. Partner with asset owners to ensure patches, configuration hardening, and remediation actions are completed. Support risk assessment processes and provide input to security governance and compliance teams. Ensure the design, tuning, and optimisation of detection rules, alerts, and correlation logic across security platforms. Drive automation initiatives using SOAR to improve response speed and reduce operational workload. Maintain robust coverage across cloud, on premise, network, and endpoint environments. Build capability through training, certifications, and knowledge-sharing programmes. Work with technology, business, and leadership teams to communicate risks, incidents, and security posture. Support audits, regulatory assessments, and customer assurance activities About you: Requirements: Experience managing a SOC or security operations function within a complex enterprise environment. Strong understanding of SIEM, SOAR, EDR, IDS/IPS, firewalls, and cloud-native security tooling. Knowledge of cyber security frameworks such as NIST CSF, MITRE ATT&CK, ISO 27001, or CIS Controls. Demonstrated expertise in incident response and threat management. Experience working in hybrid cloud environments (Azure, AWS, or GCP). Grow with Acorn: We bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Earn recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer Disability Confident Level 1 & 2 Menopause Friendly accredited Armed Forces Covenant signatory Great Places to Work 2024/25 Best Place to Work for Development Best Place to Work for Women Before applying, please know: If your application is successful, we will run relevant employment checks prior to your employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements We can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Cyber Security Consultant, Head of Cyber Security, Cyber Security Operations Supervisor, IT Cloud Operations Manager may also be considered for this role.
Apr 30, 2026
Full time
Job Title: Cyber Security Operations Manager Location: Liverpool City Centre on a Hybrid working basis Salary: Up to 75,000 per annum Depending on experience Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday to Friday Acorn are looking to recruit a brand-new role as a Cyber Security Operations Manager. The Cyber Security Operations Manager will lead the operational security function responsible for protecting the organisation's information assets, technology services, and users. This role oversees all security operation functions, incident response, threat detection, vulnerability management, and continuous improvement of the organisation's security posture. Working closely with Infrastructure, Cloud, Architecture, Governance, Compliance and Risk teams, the manager ensures that security operations are proactive, resilient, and aligned with business needs. Responsibilities: Lead and manage the daily operations of the internal Security Operations team and primary relationship with any outsourced SOC solution ensuring 24/7 monitoring and response coverage. Oversee cyber defence capabilities including SIEM, SOAR, EDR/XDR, threat intelligence, and identity protection. Develop and maintain operational procedures, playbooks, and response frameworks. Direct the full incident response lifecycle: detection, triage, containment, eradication, recovery, and post-incident review. Coordinate major incident management with IT Infrastructure, Cloud, and Business teams. Ensure lessons learned are captured and drive meaningful improvement. Oversee the vulnerability management programme, ensuring timely identification, prioritisation, and remediation of risks. Partner with asset owners to ensure patches, configuration hardening, and remediation actions are completed. Support risk assessment processes and provide input to security governance and compliance teams. Ensure the design, tuning, and optimisation of detection rules, alerts, and correlation logic across security platforms. Drive automation initiatives using SOAR to improve response speed and reduce operational workload. Maintain robust coverage across cloud, on premise, network, and endpoint environments. Build capability through training, certifications, and knowledge-sharing programmes. Work with technology, business, and leadership teams to communicate risks, incidents, and security posture. Support audits, regulatory assessments, and customer assurance activities About you: Requirements: Experience managing a SOC or security operations function within a complex enterprise environment. Strong understanding of SIEM, SOAR, EDR, IDS/IPS, firewalls, and cloud-native security tooling. Knowledge of cyber security frameworks such as NIST CSF, MITRE ATT&CK, ISO 27001, or CIS Controls. Demonstrated expertise in incident response and threat management. Experience working in hybrid cloud environments (Azure, AWS, or GCP). Grow with Acorn: We bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Earn recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer Disability Confident Level 1 & 2 Menopause Friendly accredited Armed Forces Covenant signatory Great Places to Work 2024/25 Best Place to Work for Development Best Place to Work for Women Before applying, please know: If your application is successful, we will run relevant employment checks prior to your employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements We can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Cyber Security Consultant, Head of Cyber Security, Cyber Security Operations Supervisor, IT Cloud Operations Manager may also be considered for this role.
Job Title: Physical Security Technical Project Manager Location: London & South Salary: Competitive Type: Permenent Sector: Enterprise & Data Centre's Job Description The Physical Security Technical Project Manager (TPM) leads the end-to-end delivery of safety and security system projects, ensuring they are completed on time, within budget, and to the highest standards. Acting as the central point of coordination, the TPM drives project planning, execution, and stakeholder engagement overseeing everything from initial scope definition to final handover. This role is critical in delivering complex technology deployments, including VMS, access control, video analytics, and integrated safety systems, across live operational environments. Some overseas travel will be required as part of this role, supporting international project delivery and stakeholder engagement. KEY RESPONSIBILITIES: Plan & Mobilise Define scope, objectives, and timelines in collaboration with stakeholders Build project plans, secure resources, and initiate delivery with aligned teams Lead Delivery Manage implementation of safety and security systems, ensuring quality and compliance (including VMS, access control, video analytics, and integrated safety systems) Coordinate internal teams, third parties, and client stakeholders across sites Control & Adapt Monitor progress, budget, risks, and quality throughout the lifecycle Handle scope changes, resource shifts, and unforeseen issues with structured change control Close & Improve Deliver successful handover with stakeholder sign-off Lead post-project reviews to capture lessons learned and drive continuous improvement Qualifications For development purposes the following knowledge, skills and experience are required. SKILLS AND EXPERIENCE: Proven experience delivering complex Safety & Security infrastructure projects across multiple sites or regions, including within critical infrastructure, retail, commercial, or data centre environments. Demonstrated experience with the design, integration, and deployment of physical security systems, including Genetec, Lenel, and other Video Management Systems (VMS). Effective stakeholder management, with the ability to engage with clients, end-users, subcontractors, and technical vendors to align scope, budget, and timelines. Proficient in project management tools such as Microsoft Project, Primavera, Jira, or Asana, and capable of producing detailed project documentation including PID s, Programmes, RAID logs, and stakeholder comms plans etc. Skilled in project delivery methodologies, including Waterfall, Agile, and Hybrid approaches, with the ability to tailor strategies to suit the safety and security programme lifecycle. Competent in risk management, quality assurance, and change control processes, particularly within security-sensitive environments. Excellent communication, leadership, and negotiation skills, with a proven ability to lead cross-functional teams, drive accountability, and resolve conflicts effectively. Strong organisational and time management abilities, capable of managing multiple concurrent workstreams while maintaining focus on detail and compliance with cross functional teams. Commitment to continuous professional development, with a passion for staying current with emerging security technologies and best practices. DESIRABLE SKILLS AND EXPERIENCE: Bachelor s degree in Business Administration, Engineering, Project Management, or a related technical field. A recognised project management certification such as PMP, PRINCE2, or APM PMQ is highly desirable. Hands-on involvement in POS integration, video analytics, facial recognition software, access control, intrusion detection, and CCTV surveillance technologies. Familiarity with safety system design and compliance requirements, such as emergency notification systems, mass communication platforms, and relevant H&S and life safety standards. Strong understanding of cyber-physical security risks, secure network architectures, and working alongside IT and InfoSec teams to ensure system resilience Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK
Apr 30, 2026
Full time
Job Title: Physical Security Technical Project Manager Location: London & South Salary: Competitive Type: Permenent Sector: Enterprise & Data Centre's Job Description The Physical Security Technical Project Manager (TPM) leads the end-to-end delivery of safety and security system projects, ensuring they are completed on time, within budget, and to the highest standards. Acting as the central point of coordination, the TPM drives project planning, execution, and stakeholder engagement overseeing everything from initial scope definition to final handover. This role is critical in delivering complex technology deployments, including VMS, access control, video analytics, and integrated safety systems, across live operational environments. Some overseas travel will be required as part of this role, supporting international project delivery and stakeholder engagement. KEY RESPONSIBILITIES: Plan & Mobilise Define scope, objectives, and timelines in collaboration with stakeholders Build project plans, secure resources, and initiate delivery with aligned teams Lead Delivery Manage implementation of safety and security systems, ensuring quality and compliance (including VMS, access control, video analytics, and integrated safety systems) Coordinate internal teams, third parties, and client stakeholders across sites Control & Adapt Monitor progress, budget, risks, and quality throughout the lifecycle Handle scope changes, resource shifts, and unforeseen issues with structured change control Close & Improve Deliver successful handover with stakeholder sign-off Lead post-project reviews to capture lessons learned and drive continuous improvement Qualifications For development purposes the following knowledge, skills and experience are required. SKILLS AND EXPERIENCE: Proven experience delivering complex Safety & Security infrastructure projects across multiple sites or regions, including within critical infrastructure, retail, commercial, or data centre environments. Demonstrated experience with the design, integration, and deployment of physical security systems, including Genetec, Lenel, and other Video Management Systems (VMS). Effective stakeholder management, with the ability to engage with clients, end-users, subcontractors, and technical vendors to align scope, budget, and timelines. Proficient in project management tools such as Microsoft Project, Primavera, Jira, or Asana, and capable of producing detailed project documentation including PID s, Programmes, RAID logs, and stakeholder comms plans etc. Skilled in project delivery methodologies, including Waterfall, Agile, and Hybrid approaches, with the ability to tailor strategies to suit the safety and security programme lifecycle. Competent in risk management, quality assurance, and change control processes, particularly within security-sensitive environments. Excellent communication, leadership, and negotiation skills, with a proven ability to lead cross-functional teams, drive accountability, and resolve conflicts effectively. Strong organisational and time management abilities, capable of managing multiple concurrent workstreams while maintaining focus on detail and compliance with cross functional teams. Commitment to continuous professional development, with a passion for staying current with emerging security technologies and best practices. DESIRABLE SKILLS AND EXPERIENCE: Bachelor s degree in Business Administration, Engineering, Project Management, or a related technical field. A recognised project management certification such as PMP, PRINCE2, or APM PMQ is highly desirable. Hands-on involvement in POS integration, video analytics, facial recognition software, access control, intrusion detection, and CCTV surveillance technologies. Familiarity with safety system design and compliance requirements, such as emergency notification systems, mass communication platforms, and relevant H&S and life safety standards. Strong understanding of cyber-physical security risks, secure network architectures, and working alongside IT and InfoSec teams to ensure system resilience Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK
An exciting IT Technical Manager role with a salary of £80,000 to £90,000 plus bonus and career progression opportunities for a permanent role based in our Marylebone, London office. We are offering a fantastic opportunity for an experienced IT Technical Manager with an immediate start at a market leading, dynamic and renowned property, technology and innovative, technology-based car parking company. Our client is a market leading, renowned UK business, established over 50 years ago. The company operates over 3500 sites across the UK and Ireland providing specialist services to a wide range of blue-chip clients. The role Working within the IT Team, this role is a key role to the company as the successful candidate will be responsible for completing an infrastructure transformation and the ongoing maintenance of the current IT estate.The role will be split between technical hands-on work and managerial duties. This is a Windows centric, .NET environment fully deployed into Microsoft Azure. A deep technical understanding of Azure and Office 365 is a required. You will need to provide colleagues with fast and efficient access to business applications, communication and collaboration tools, you will enable streamlined and innovative ways of working which supports the delivery of excellent levels of service. We are looking for an immediate start, 40 hours a week and based full time at our Marylebone London office Monday to Friday.The role is varied and offers long term career progression opportunities within the business. Main Responsibilities To provide the business with a highly available and resilient IT environment that meets performance expectations and to ensure appropriate controls, contingencies and DR solutions are in place Formulate and drive IT modernisation and continuous improvement initiatives Overall responsibility for the ISO 27001 Information Management Security System (ISMS) and ISO 22301 Business Continuity Management System (BSMS) Lead the design and delivery of future technical solutions, integrating strategic planning, design, and implementation to help the business and colleagues excel Own the hands-on technical management of back office corporate IT infrastructure Manage third parties to ensure services delivered is to ITIL standards and compliant to contracts including attending service reviews and monitoring KPI s Ensure compliance with IT security policy standards, including encryption, secure disposal, build hardening, monitoring, patching and access controls Lead security incident response and contribute to major incident management control Ensure effective communications outside of the IT team Production of an appropriate IT infrastructure strategy that connects the various sections of the business together and delivers stability in the company s IT infrastructure Manage the IT infrastructure including communication Collaborate with external vendors and service providers The ideal candidate will have experience in managing technical infrastructure within a busy commercial environment including the following technologies: Extensive experience architecting and managing Microsoft Azure and Microsoft 365 A strong all-rounder with broad technical skills across multiple disciplines Expertise in Microsoft Windows Architecture (Cloud, Server, and Client) and network and firewall technology Good understanding of network technologies, with experience managing and operating FortiGate firewalls Proven experience with Active Directory/Azure AD, including patch and group policy management Cloud native SIEM, SOCs and SOAR Windows Server, Windows 11, and Microsoft Application Suite Experience with adoption of Infrastructure-as-Code (IaC) utilising technologies such as Terraform and Ansible. Mobile Device Management with ManageEngine and Microsoft Intune System and solution monitoring technologies ITIL v3/v4 practitioner Microsoft Teams and 8x8 configuration and infrastructure Knowledge and experience using of common security frameworks such as ISO27001, Cyber Essentials and ISO22301. A proactive thinker, self-motivated, with excellent communication skills and comfortable working with internal and external customers at every level of the business. Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Apr 30, 2026
Full time
An exciting IT Technical Manager role with a salary of £80,000 to £90,000 plus bonus and career progression opportunities for a permanent role based in our Marylebone, London office. We are offering a fantastic opportunity for an experienced IT Technical Manager with an immediate start at a market leading, dynamic and renowned property, technology and innovative, technology-based car parking company. Our client is a market leading, renowned UK business, established over 50 years ago. The company operates over 3500 sites across the UK and Ireland providing specialist services to a wide range of blue-chip clients. The role Working within the IT Team, this role is a key role to the company as the successful candidate will be responsible for completing an infrastructure transformation and the ongoing maintenance of the current IT estate.The role will be split between technical hands-on work and managerial duties. This is a Windows centric, .NET environment fully deployed into Microsoft Azure. A deep technical understanding of Azure and Office 365 is a required. You will need to provide colleagues with fast and efficient access to business applications, communication and collaboration tools, you will enable streamlined and innovative ways of working which supports the delivery of excellent levels of service. We are looking for an immediate start, 40 hours a week and based full time at our Marylebone London office Monday to Friday.The role is varied and offers long term career progression opportunities within the business. Main Responsibilities To provide the business with a highly available and resilient IT environment that meets performance expectations and to ensure appropriate controls, contingencies and DR solutions are in place Formulate and drive IT modernisation and continuous improvement initiatives Overall responsibility for the ISO 27001 Information Management Security System (ISMS) and ISO 22301 Business Continuity Management System (BSMS) Lead the design and delivery of future technical solutions, integrating strategic planning, design, and implementation to help the business and colleagues excel Own the hands-on technical management of back office corporate IT infrastructure Manage third parties to ensure services delivered is to ITIL standards and compliant to contracts including attending service reviews and monitoring KPI s Ensure compliance with IT security policy standards, including encryption, secure disposal, build hardening, monitoring, patching and access controls Lead security incident response and contribute to major incident management control Ensure effective communications outside of the IT team Production of an appropriate IT infrastructure strategy that connects the various sections of the business together and delivers stability in the company s IT infrastructure Manage the IT infrastructure including communication Collaborate with external vendors and service providers The ideal candidate will have experience in managing technical infrastructure within a busy commercial environment including the following technologies: Extensive experience architecting and managing Microsoft Azure and Microsoft 365 A strong all-rounder with broad technical skills across multiple disciplines Expertise in Microsoft Windows Architecture (Cloud, Server, and Client) and network and firewall technology Good understanding of network technologies, with experience managing and operating FortiGate firewalls Proven experience with Active Directory/Azure AD, including patch and group policy management Cloud native SIEM, SOCs and SOAR Windows Server, Windows 11, and Microsoft Application Suite Experience with adoption of Infrastructure-as-Code (IaC) utilising technologies such as Terraform and Ansible. Mobile Device Management with ManageEngine and Microsoft Intune System and solution monitoring technologies ITIL v3/v4 practitioner Microsoft Teams and 8x8 configuration and infrastructure Knowledge and experience using of common security frameworks such as ISO27001, Cyber Essentials and ISO22301. A proactive thinker, self-motivated, with excellent communication skills and comfortable working with internal and external customers at every level of the business. Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Job Title: Procurement Manager - IT & Telecoms Location: London - Hybrid working model Applications Deadline: early applications will be prioritised About Springer Nature Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit About the Role As the Procurement Manager for IT & Telecoms, you will be an essential part of our global procurement capability with the goal of supporting the business to meet its objectives whilst delivering best value. As the subject matter expert, you will be expected to demonstrate and maintain a detailed understanding of the category, the technologies and the industry sectors upon which it is focused. You will be involved in the promotion of best practice Procurement, the development and enhancement of working practices, and the implementation of market-leading systems capability, including Artificial Intelligence (AI) solutions. This is a fantastic opportunity to make a real difference by delivering substantial savings and organisational alignment across our global business. This position will work closely with the Senior Procurement Manager IT and Telecoms across a variety of IT category areas including Software, Hardware, IT Consultancy, Artificial Intelligence, Cloud Computing, Data Centre Services, Cyber Security Solutions, Telephony & Communication Services. The position is offered on a full-time, permanent basis in our London office on a hybrid working pattern. Role responsibilities: Support the category strategy for IT & Telecommunications. Negotiate key contracts and lead sourcing projects across IT spend categories. Take ownership for management of a small number of strategic supplier relationships to create an environment for collaboration and drive the adoption of new technologies in support of SN's strategic objectives. Support the implementation and roll-out of Purchase Orders and deliver the benefits of spend transparency and efficiency across Indirect Procurement. Work closely with senior stakeholders and functional business owners to determine sourcing strategies and manage sourcing events. Support the move towards a more sustainable and diverse supply chain. Experience, Skills & Qualifications: Essential Solid IT procurement experience, with a successful track record in stakeholder engagement and influencing, sourcing and contracting. Strong knowledge and experience of the procurement of IT solutions and services Strong business and commercial background - an experienced negotiator with analytical skills and the ability to use data to drive decisions. Demonstrated IT Category Management capability and experience. Source-to-Pay process & technology experience (e.g. SAP Ariba). Demonstrated ability of working with cross functional teams in a complex, changing environment to identify savings opportunities and deliver value to the organisation. Excellent communication and influencing skills with the ability to build rapport Well-versed in Risk management, Business Continuity Planning, Strategic sourcing & SRM and Contract Performance Management Critical thinking and numerical analysis are a must Educated to degree level and/or MCIPS qualified or equivalent experience To apply, please submit: a CV At Springer Nature, our mission is to be part of progress - and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here For more information about career opportunities in Springer Nature please visit
Apr 30, 2026
Full time
Job Title: Procurement Manager - IT & Telecoms Location: London - Hybrid working model Applications Deadline: early applications will be prioritised About Springer Nature Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit About the Role As the Procurement Manager for IT & Telecoms, you will be an essential part of our global procurement capability with the goal of supporting the business to meet its objectives whilst delivering best value. As the subject matter expert, you will be expected to demonstrate and maintain a detailed understanding of the category, the technologies and the industry sectors upon which it is focused. You will be involved in the promotion of best practice Procurement, the development and enhancement of working practices, and the implementation of market-leading systems capability, including Artificial Intelligence (AI) solutions. This is a fantastic opportunity to make a real difference by delivering substantial savings and organisational alignment across our global business. This position will work closely with the Senior Procurement Manager IT and Telecoms across a variety of IT category areas including Software, Hardware, IT Consultancy, Artificial Intelligence, Cloud Computing, Data Centre Services, Cyber Security Solutions, Telephony & Communication Services. The position is offered on a full-time, permanent basis in our London office on a hybrid working pattern. Role responsibilities: Support the category strategy for IT & Telecommunications. Negotiate key contracts and lead sourcing projects across IT spend categories. Take ownership for management of a small number of strategic supplier relationships to create an environment for collaboration and drive the adoption of new technologies in support of SN's strategic objectives. Support the implementation and roll-out of Purchase Orders and deliver the benefits of spend transparency and efficiency across Indirect Procurement. Work closely with senior stakeholders and functional business owners to determine sourcing strategies and manage sourcing events. Support the move towards a more sustainable and diverse supply chain. Experience, Skills & Qualifications: Essential Solid IT procurement experience, with a successful track record in stakeholder engagement and influencing, sourcing and contracting. Strong knowledge and experience of the procurement of IT solutions and services Strong business and commercial background - an experienced negotiator with analytical skills and the ability to use data to drive decisions. Demonstrated IT Category Management capability and experience. Source-to-Pay process & technology experience (e.g. SAP Ariba). Demonstrated ability of working with cross functional teams in a complex, changing environment to identify savings opportunities and deliver value to the organisation. Excellent communication and influencing skills with the ability to build rapport Well-versed in Risk management, Business Continuity Planning, Strategic sourcing & SRM and Contract Performance Management Critical thinking and numerical analysis are a must Educated to degree level and/or MCIPS qualified or equivalent experience To apply, please submit: a CV At Springer Nature, our mission is to be part of progress - and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here For more information about career opportunities in Springer Nature please visit
Role Security Consulting Manager Location England or Edinburgh Career Level Manager Note on Security Clearance Please note: Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role, which requires 5+ years UK address history at the point of application. Qualification To work with and manage client challenges and opportunities in a dynamic, fast paced environment. The management of complex identity deliveries from conception to sign off. Enhance your existing skill sets to refine your identity and access management knowledge and define ground breaking technologies. Responsibilities Lead and support complex IAG deliveries - SailPoint/Savyint/Omada/OneIdentity/Okta/Similar across consumer groups. Drive practice growth, and act as a trusted advisor to senior stakeholders. Be client facing to interact closely with the client to help resolve client challenges. Combine deep technical expertise with strong consulting and leadership skills to deliver measurable business and security outcomes. Essential Skills and Experience Strong understanding of Identity and Access Governance (IAG) concepts, platforms, and industry best practices, with hands on experience delivering at least one end to end IAG implementation. Proven experience with leading IAG vendors (e.g. SailPoint, Saviynt, Omada, One Identity, Okta), including deep knowledge of core components and the ability to design or oversee custom connector integrations with upstream and downstream systems. Excellent written and verbal communication skills, with the ability to clearly articulate complex technical concepts to both technical and non technical audiences, including senior leadership. Strong organisational and delivery management skills, with experience tracking and managing large volumes of delivery activity, incidents, dependencies, and risks. Experience developing and maintaining operational and governance documentation, including IAM operating models, runbooks, user training materials, and disaster recovery plans. Desirable Skills Professional certification in one or more IAM/IAG platforms. Working knowledge of information security and risk management frameworks, such as ISO/IEC 27001, COBIT, and NIST (including NIST 800-53 and the Cybersecurity Framework). Experience with Power BI, Active Directory, and related identity infrastructure. Experience onboarding cloud platforms and accounts into an enterprise IAM/IAG solution. Set Yourself Apart Strong consulting and advisory capability, with a demonstrated ability to support new business origination, shape proposals, and articulate value to both clients and internal stakeholders. Ability to communicate and collaborate effectively across the firm, bridging delivery, sales, architecture, and leadership teams to drive successful outcomes. Flexibility and mobility are required to deliver this role as there may be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Closing Date for Applications 31/08/2023 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. RROOTS . Locations London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Apr 30, 2026
Full time
Role Security Consulting Manager Location England or Edinburgh Career Level Manager Note on Security Clearance Please note: Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role, which requires 5+ years UK address history at the point of application. Qualification To work with and manage client challenges and opportunities in a dynamic, fast paced environment. The management of complex identity deliveries from conception to sign off. Enhance your existing skill sets to refine your identity and access management knowledge and define ground breaking technologies. Responsibilities Lead and support complex IAG deliveries - SailPoint/Savyint/Omada/OneIdentity/Okta/Similar across consumer groups. Drive practice growth, and act as a trusted advisor to senior stakeholders. Be client facing to interact closely with the client to help resolve client challenges. Combine deep technical expertise with strong consulting and leadership skills to deliver measurable business and security outcomes. Essential Skills and Experience Strong understanding of Identity and Access Governance (IAG) concepts, platforms, and industry best practices, with hands on experience delivering at least one end to end IAG implementation. Proven experience with leading IAG vendors (e.g. SailPoint, Saviynt, Omada, One Identity, Okta), including deep knowledge of core components and the ability to design or oversee custom connector integrations with upstream and downstream systems. Excellent written and verbal communication skills, with the ability to clearly articulate complex technical concepts to both technical and non technical audiences, including senior leadership. Strong organisational and delivery management skills, with experience tracking and managing large volumes of delivery activity, incidents, dependencies, and risks. Experience developing and maintaining operational and governance documentation, including IAM operating models, runbooks, user training materials, and disaster recovery plans. Desirable Skills Professional certification in one or more IAM/IAG platforms. Working knowledge of information security and risk management frameworks, such as ISO/IEC 27001, COBIT, and NIST (including NIST 800-53 and the Cybersecurity Framework). Experience with Power BI, Active Directory, and related identity infrastructure. Experience onboarding cloud platforms and accounts into an enterprise IAM/IAG solution. Set Yourself Apart Strong consulting and advisory capability, with a demonstrated ability to support new business origination, shape proposals, and articulate value to both clients and internal stakeholders. Ability to communicate and collaborate effectively across the firm, bridging delivery, sales, architecture, and leadership teams to drive successful outcomes. Flexibility and mobility are required to deliver this role as there may be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Closing Date for Applications 31/08/2023 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. RROOTS . Locations London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Support Services Officer Location: Based at our London office near Paddington, hybrid style work 2/3 days in office a week Salary : £34,000 - £38,000 per annum Work hours: 9-6 Monday to Friday To start early June 2026 Bluewater Bio is an award-winning global leader in sustainable water & wastewater treatment. The Role The Support Services Officer will be responsible for efficient HR and IT administration support this is a wide-ranging and responsible role, requiring strong administrative, HR, IT, organisational and communication skills, and a can-do attitude. The ability to work with a variety of people in different disciplines with diplomacy and tenacity is essential, as is the ability to prioritise and work independently. Dealing and communicating with internal and external stakeholders must be always undertaken at a highly professional and efficient level. The overall role purpose is to provide administrative support to the Head of Support Services and Company Directors. The successful applicant will provide support to the Leadership Team. Responsibilities HR: This role will include responsibility of all general HR duties, such as resourcing, onboarding, updated policies and procedures, IT and cybersecurity. Resourcing: Attracting candidates Shortlisting candidates Managing the HR inbox Interview coordination Sending and filing offers and contracts of employment Issuing status determinations to contractors Liaising with contractor agencies and filing all relevant documentation Collabating the references Checking and filing right to work documentation Checking and filing employee qualifications Updating ONS surveys on a monthly basis Onboarding: Managing and facilitating onboarding and probationary periods Setting up new employees and contractors on office systems and liaising with the IT department and other internal departments as required for set up Liaising with IT support for equipment purchase Liaising with office management for phones and other equipment Liaising with project coordination for PPE and H&S induction Liaising with line manager and other departments for specialist induction Organising induction and communicating to all parties Sending welcome email and pack to new staff with all relevant information regarding their set up and their engagement with us Liaising with finance for payroll or invoicing purposes Keeping track of contractor engagements and assisting line managers with assessment completion Adding contractors to professional indemnity insurance Liaising with PRIME to ensure legal labour laws compliance and visa requirements in Bahrain Policies and procedures: Ensure all documentation is up to date, functional, compliant and fit for purpose Keeping organisational chart updated Maintaining policies and procedures Issuing Bahrain payslips Managing Tamkeen submissions on a monthly basis Keeping the HR matrix updated at all times Keeping the Skills & Training matrix as well as qualifications record up to date Track policy acknowledgement Issuing and filing contract variation letters and other staff correspondence Keeping track of and assisting with visas, CPRs, health insurance, SIO salary submissions, and salary certificates for Bahraini employees Keeping job descriptions up to date IT: Ensuring all systems are fit for purpose and functional Liaising with support providers to ensure systems are operational Keeping user and licenses list up to date Keeping internal distribution lists up to date Keeping IT equipment inventory Supporting cybersecurity improvements and team training Qualifications CIPD Level 3 or 5 preferred. 3+ years of experience in human resources roles, with a focus on talent acquisition and employee relations. Strong understanding of HR laws, regulations, and best practices. Excellent communication and interpersonal skills. Ability to deliver high quality solutions in time. Detail-oriented with strong organizational and problem-solving abilities. Ability to maintain confidentiality and handle sensitive information. To Apply If you feel you are a suitable candidate and would like to work for Bluewater Bio, please do not hesitate to apply.
Apr 30, 2026
Full time
Support Services Officer Location: Based at our London office near Paddington, hybrid style work 2/3 days in office a week Salary : £34,000 - £38,000 per annum Work hours: 9-6 Monday to Friday To start early June 2026 Bluewater Bio is an award-winning global leader in sustainable water & wastewater treatment. The Role The Support Services Officer will be responsible for efficient HR and IT administration support this is a wide-ranging and responsible role, requiring strong administrative, HR, IT, organisational and communication skills, and a can-do attitude. The ability to work with a variety of people in different disciplines with diplomacy and tenacity is essential, as is the ability to prioritise and work independently. Dealing and communicating with internal and external stakeholders must be always undertaken at a highly professional and efficient level. The overall role purpose is to provide administrative support to the Head of Support Services and Company Directors. The successful applicant will provide support to the Leadership Team. Responsibilities HR: This role will include responsibility of all general HR duties, such as resourcing, onboarding, updated policies and procedures, IT and cybersecurity. Resourcing: Attracting candidates Shortlisting candidates Managing the HR inbox Interview coordination Sending and filing offers and contracts of employment Issuing status determinations to contractors Liaising with contractor agencies and filing all relevant documentation Collabating the references Checking and filing right to work documentation Checking and filing employee qualifications Updating ONS surveys on a monthly basis Onboarding: Managing and facilitating onboarding and probationary periods Setting up new employees and contractors on office systems and liaising with the IT department and other internal departments as required for set up Liaising with IT support for equipment purchase Liaising with office management for phones and other equipment Liaising with project coordination for PPE and H&S induction Liaising with line manager and other departments for specialist induction Organising induction and communicating to all parties Sending welcome email and pack to new staff with all relevant information regarding their set up and their engagement with us Liaising with finance for payroll or invoicing purposes Keeping track of contractor engagements and assisting line managers with assessment completion Adding contractors to professional indemnity insurance Liaising with PRIME to ensure legal labour laws compliance and visa requirements in Bahrain Policies and procedures: Ensure all documentation is up to date, functional, compliant and fit for purpose Keeping organisational chart updated Maintaining policies and procedures Issuing Bahrain payslips Managing Tamkeen submissions on a monthly basis Keeping the HR matrix updated at all times Keeping the Skills & Training matrix as well as qualifications record up to date Track policy acknowledgement Issuing and filing contract variation letters and other staff correspondence Keeping track of and assisting with visas, CPRs, health insurance, SIO salary submissions, and salary certificates for Bahraini employees Keeping job descriptions up to date IT: Ensuring all systems are fit for purpose and functional Liaising with support providers to ensure systems are operational Keeping user and licenses list up to date Keeping internal distribution lists up to date Keeping IT equipment inventory Supporting cybersecurity improvements and team training Qualifications CIPD Level 3 or 5 preferred. 3+ years of experience in human resources roles, with a focus on talent acquisition and employee relations. Strong understanding of HR laws, regulations, and best practices. Excellent communication and interpersonal skills. Ability to deliver high quality solutions in time. Detail-oriented with strong organizational and problem-solving abilities. Ability to maintain confidentiality and handle sensitive information. To Apply If you feel you are a suitable candidate and would like to work for Bluewater Bio, please do not hesitate to apply.
A leading cybersecurity firm based in London is seeking a Senior Partner Development Manager to enhance partnerships and drive growth. The role entails managing relationships with resellers, identifying new business opportunities, and collaborating with internal teams to ensure partner success. Candidates should have 5-6 years of experience in partnerships or business development, ideally within cybersecurity. Benefits include private health care, home office allowance, and professional development support.
Apr 30, 2026
Full time
A leading cybersecurity firm based in London is seeking a Senior Partner Development Manager to enhance partnerships and drive growth. The role entails managing relationships with resellers, identifying new business opportunities, and collaborating with internal teams to ensure partner success. Candidates should have 5-6 years of experience in partnerships or business development, ideally within cybersecurity. Benefits include private health care, home office allowance, and professional development support.
About CACI From our headquarters in London, we're busy empowering organisations to make bold, strategic moves with the power of data and technology. Founded in 1975, our operations take place from multiple offices across the UK, Europe and India with over 1600 Full time employees and an annual turnover of £179m. Our expertise spans industries, from retail and education to public sector and transport - delivering intelligent solutions that drive progress and create measurable impact. Whether it's business intelligence, customer marketing, cloud infrastructure, cybersecurity, critical national infrastructure or data management, our approach is never one-size-fits-all. We don't just deliver solutions; we build for the tomorrow's world, all while fostering a culture that allows employees to be their authentic selves and succeed in their careers. About Network Services CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities Key responsibilities HS and LS Voice and Video telephony platforms. Partner Connectivity across the UK and overseas Underlying infrastructure to support UC Applications Develop additional UC skills to aid in the support of other UC Team Collaboration Tools and Audio-Visual and Managed Events capability to help create a multidisciplinary team. Hardware installation/configuration Infrastructure support - Flexpod, NettApps Other responsibilities could include: Faults and service requests Technical escalations Contribute to the Internal monitoring and management tools (Grafana, Splunk and python based tools, Ansible) Core skills, knowledge and experience required Network Infrastructure o LAN/WAN fundamentals, QoS for video and voice traffic. o VLAN design, IP Addressing o Secure device onboarding and certificate management. Firewall administration (Cisco ASA/Firepower, Palo Alto, Fortinet) Unified Communications Platforms o Cisco UC products Cisco Unified Communications Manager (CUCM), Cisco Jabber, Cisco Unity Connection, Cisco Expressway, Cisco Meeting Server o Webex Control Hub administration. o SIP protocol understanding. o Interoperability and integration with Microsoft 365 or other UC tools. Servers & Storage o Physical and virtual server installation, configuration, and support (Windows Server, Linux distributions). o Expertise in virtualisation platforms (VMware vSphere) o Storage provisioning, replication, and backup solutions. o Cisco UCS, Hyperflex, FlexPOD o Netapp Infrastructure Automation & Monitoring o Scripting and automation o Infrastructure as Code (IaC) experience (Terraform, Ansible). o Splunk, Grafana Video Conferencing Systems o Deploy, configure, and troubleshoot Cisco VTC endpoints (Room Kits, Webex Boards, SX/MX series, Desk series). o Knowledge of Zoom Rooms, Microsoft Teams Rooms, and interoperability gateways. Cloud Infrastructure o Amazon Web Services (AWS) architecture and management. o Hybrid cloud deployments & integration with on-premise systems. o Cloud networking, security groups, and resource optimisation. Expected behaviors We have a structured performance management framework which measures continual attainment against key personal behaviours. We believe this is an important part of our success and culture. Joining as a team member we expect you to act as a role model and exemplar against these behaviours which are to be: Proactive Adaptable Flexible A team player Reliable Flexibility The key to our success is our teamwork and collaboration. We take a hybrid approach - working remotely and coming into the office depending on the business demand and collaboration required as part of the delivery process. Equal opportunities CACI is proud to be an equal employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favorably due to ethnic origin, age, gender, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination. As a Disability Confident employer, we will: Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team to discuss individual requirements further). Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview. Our people are unique, and we encourage, and support them, to be confident in contributing to our inclusion journey.
Apr 30, 2026
Full time
About CACI From our headquarters in London, we're busy empowering organisations to make bold, strategic moves with the power of data and technology. Founded in 1975, our operations take place from multiple offices across the UK, Europe and India with over 1600 Full time employees and an annual turnover of £179m. Our expertise spans industries, from retail and education to public sector and transport - delivering intelligent solutions that drive progress and create measurable impact. Whether it's business intelligence, customer marketing, cloud infrastructure, cybersecurity, critical national infrastructure or data management, our approach is never one-size-fits-all. We don't just deliver solutions; we build for the tomorrow's world, all while fostering a culture that allows employees to be their authentic selves and succeed in their careers. About Network Services CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities Key responsibilities HS and LS Voice and Video telephony platforms. Partner Connectivity across the UK and overseas Underlying infrastructure to support UC Applications Develop additional UC skills to aid in the support of other UC Team Collaboration Tools and Audio-Visual and Managed Events capability to help create a multidisciplinary team. Hardware installation/configuration Infrastructure support - Flexpod, NettApps Other responsibilities could include: Faults and service requests Technical escalations Contribute to the Internal monitoring and management tools (Grafana, Splunk and python based tools, Ansible) Core skills, knowledge and experience required Network Infrastructure o LAN/WAN fundamentals, QoS for video and voice traffic. o VLAN design, IP Addressing o Secure device onboarding and certificate management. Firewall administration (Cisco ASA/Firepower, Palo Alto, Fortinet) Unified Communications Platforms o Cisco UC products Cisco Unified Communications Manager (CUCM), Cisco Jabber, Cisco Unity Connection, Cisco Expressway, Cisco Meeting Server o Webex Control Hub administration. o SIP protocol understanding. o Interoperability and integration with Microsoft 365 or other UC tools. Servers & Storage o Physical and virtual server installation, configuration, and support (Windows Server, Linux distributions). o Expertise in virtualisation platforms (VMware vSphere) o Storage provisioning, replication, and backup solutions. o Cisco UCS, Hyperflex, FlexPOD o Netapp Infrastructure Automation & Monitoring o Scripting and automation o Infrastructure as Code (IaC) experience (Terraform, Ansible). o Splunk, Grafana Video Conferencing Systems o Deploy, configure, and troubleshoot Cisco VTC endpoints (Room Kits, Webex Boards, SX/MX series, Desk series). o Knowledge of Zoom Rooms, Microsoft Teams Rooms, and interoperability gateways. Cloud Infrastructure o Amazon Web Services (AWS) architecture and management. o Hybrid cloud deployments & integration with on-premise systems. o Cloud networking, security groups, and resource optimisation. Expected behaviors We have a structured performance management framework which measures continual attainment against key personal behaviours. We believe this is an important part of our success and culture. Joining as a team member we expect you to act as a role model and exemplar against these behaviours which are to be: Proactive Adaptable Flexible A team player Reliable Flexibility The key to our success is our teamwork and collaboration. We take a hybrid approach - working remotely and coming into the office depending on the business demand and collaboration required as part of the delivery process. Equal opportunities CACI is proud to be an equal employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favorably due to ethnic origin, age, gender, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination. As a Disability Confident employer, we will: Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team to discuss individual requirements further). Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview. Our people are unique, and we encourage, and support them, to be confident in contributing to our inclusion journey.
Senior Industrial Control Systems (ICS) and Security Manager Walton Park Personal Contract Full- time Joint-contribution pension from 6% (12% total) - Enhanced maternity & family leave - Life assurance - HolidayPlus - Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more. REQ5583 A senior governance and technical leadership role responsible for the lifecycle management, security, and governance of SGN's Operational Technology systems and physical security infrastructure at critical national infrastructure sites across the gas transmission network, ensuring regulatory compliance and risk management in line with industry and national standards. We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here's how you will contribute Act as Asset Owner for SCADA and OT systems, maintaining governance, lifecycle management, and configuration control across SGN's gas transmission network Lead OT cybersecurity governance across Critical National Infrastructure (CNI) sites, ensuring compliance with NIS Regulations, the Cyber Assessment Framework (CAF), and HSE expectations for control system integrity Govern physical security assets at gas sites, maintaining appropriate protections and ensuring system changes are appropriately controlled Lead delivery of the OT capital programme, driving cyber security improvements, system upgrades, and resilience investments to time and regulatory commitments Coordinate cross-directorate engagement with Operations, Engineering, Cyber, and Regulatory teams to maintain oversight of OT risk, resilience, and compliance obligations Provide senior technical decision-making authority on OT security architecture, system resilience, and change governance - ensuring continuity of safe gas network operations What you will need Proven experience in OT or ICMS asset management, including hands on familiarity with SCADA systems, within a safety critical or regulated environment Strong understanding of OT cybersecurity frameworks and regulatory obligations, including NIS Regulations, the Cyber Assessment Framework (CAF), and IEC 62443 Experience in physical security asset management at Critical National Infrastructure (CNI) sites or equivalent high security operational environments Demonstrated ability to lead capital programmes and manage cross functional delivery across engineering, cyber, and operations disciplines Strong stakeholder management and communication skills, with the ability to operate at senior level across technical and non technical audiences including regulators Relevant qualification in engineering, computer science, cybersecurity, or a related discipline; professional accreditation in OT/ICS security or asset management is desirable Not sure you meet every requirement? Research shows some people - particularly women and those from underrepresented backgrounds - may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives. Accommodations during the application process If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
Apr 30, 2026
Full time
Senior Industrial Control Systems (ICS) and Security Manager Walton Park Personal Contract Full- time Joint-contribution pension from 6% (12% total) - Enhanced maternity & family leave - Life assurance - HolidayPlus - Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more. REQ5583 A senior governance and technical leadership role responsible for the lifecycle management, security, and governance of SGN's Operational Technology systems and physical security infrastructure at critical national infrastructure sites across the gas transmission network, ensuring regulatory compliance and risk management in line with industry and national standards. We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here's how you will contribute Act as Asset Owner for SCADA and OT systems, maintaining governance, lifecycle management, and configuration control across SGN's gas transmission network Lead OT cybersecurity governance across Critical National Infrastructure (CNI) sites, ensuring compliance with NIS Regulations, the Cyber Assessment Framework (CAF), and HSE expectations for control system integrity Govern physical security assets at gas sites, maintaining appropriate protections and ensuring system changes are appropriately controlled Lead delivery of the OT capital programme, driving cyber security improvements, system upgrades, and resilience investments to time and regulatory commitments Coordinate cross-directorate engagement with Operations, Engineering, Cyber, and Regulatory teams to maintain oversight of OT risk, resilience, and compliance obligations Provide senior technical decision-making authority on OT security architecture, system resilience, and change governance - ensuring continuity of safe gas network operations What you will need Proven experience in OT or ICMS asset management, including hands on familiarity with SCADA systems, within a safety critical or regulated environment Strong understanding of OT cybersecurity frameworks and regulatory obligations, including NIS Regulations, the Cyber Assessment Framework (CAF), and IEC 62443 Experience in physical security asset management at Critical National Infrastructure (CNI) sites or equivalent high security operational environments Demonstrated ability to lead capital programmes and manage cross functional delivery across engineering, cyber, and operations disciplines Strong stakeholder management and communication skills, with the ability to operate at senior level across technical and non technical audiences including regulators Relevant qualification in engineering, computer science, cybersecurity, or a related discipline; professional accreditation in OT/ICS security or asset management is desirable Not sure you meet every requirement? Research shows some people - particularly women and those from underrepresented backgrounds - may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives. Accommodations during the application process If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
A leading utility company in Portsmouth is seeking a Senior Industrial Control Systems and Security Manager. This pivotal role involves governance and security of operational technology systems across critical national infrastructure. Key responsibilities include managing SCADA systems, leading cybersecurity governance, and overseeing physical security at gas sites. Candidates should have experience in asset management within regulated environments and demonstrate strong stakeholder management skills. The position offers a personal contract along with benefits including enhanced family leave and a joint-contribution pension.
Apr 30, 2026
Full time
A leading utility company in Portsmouth is seeking a Senior Industrial Control Systems and Security Manager. This pivotal role involves governance and security of operational technology systems across critical national infrastructure. Key responsibilities include managing SCADA systems, leading cybersecurity governance, and overseeing physical security at gas sites. Candidates should have experience in asset management within regulated environments and demonstrate strong stakeholder management skills. The position offers a personal contract along with benefits including enhanced family leave and a joint-contribution pension.
MDA IT Service Desk Manager Location: Portsmouth (Hybrid) Clearance: SC (must be able to obtain) Contract: Perm or contract until 30/04/2028 We are seeking an IT Service Manager to support the delivery, coordination, and improvement of IT services across a secure MoD Private Cloud environment. This role is ideal for an experienced Service Manager looking to step into a broader service-management position aligned to ITIL 4, ISO 20000, at a minimum SFIA Level 4. You will be responsible for supporting day-to-day service operations, maintaining service reporting, coordinating incidents and changes, and improving service processes using Atlassian tools (Jira Service Management, Confluence, Jira Assets). What you'll do Support effective delivery of ITIL 4 practices including Incident, Request, Problem, Change, and Service Desk. Monitor technology services performance. Maintain accurate and timely service reporting, KPIs, dashboards, and performance insights. Maintain knowledge bases, SOPs and service documentation in Confluence. Support service improvements, value-stream optimisation and ISO 20000 compliance activities. Configure and maintain Jira Service Management queues, SLA metrics, reports, and simple automation rules. Implement continual service improvement (CSI) initiatives to enhance service efficiency and reliability with the outcome of progressing through to Maturity and Capability Level 5. Maintain risk and issue registers, ensuring robust disaster recovery (DR) and business continuity (BC) arrangements. Assist with Major Incident coordination and service-restoration activities. Contribute to governance and compliance across cyber security, data protection, and information assurance domains. Lead, develop, and mentor IT service and support staff to maintain performance and capability. What you'll bring ITIL 4 Foundation (minimum), ITIL 4 Managing Professional is preferred. Experience working in a Service Operations or ITSM environment. Experience of Jira Service Management and Confluence. Experience of delivering processes at ISO/IEC 20000 standards. Strong communication, stakeholder engagement, and analytical skills. Person Specification (Essential & Desirable Criteria) Essential Criteria ITIL 4 Foundation certified Experience supporting or delivering ITIL 4 processes Working experience with Jira Service Management and Confluence Strong understanding of service operations principles Ability to interpret SLAs, analyse data and produce reporting packs Excellent verbal and written communication Eligibility and willingness to undergo SC and DV clearance Experience working with multiple resolver groups or suppliers Desirable Criteria ITIL 4 Managing Professional ISO/IEC 20000 Foundation or audit exposure Experience in MoD, Defence Digital, or other secure UK Gov environments Knowledge of JSPs or public-sector governance frameworks Problem Management / RCA experience Exposure to Jira Assets / CMDB Understanding of XLAs, user-experience metrics Experience with service improvement initiatives Knowledge of automation (Jira Automation) This is an excellent opportunity to lead and develop a Service Management function, on the journey to achieving ITIL4 Maturity and Capability Level 5 within a high-impact operational environment. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 30, 2026
Contractor
MDA IT Service Desk Manager Location: Portsmouth (Hybrid) Clearance: SC (must be able to obtain) Contract: Perm or contract until 30/04/2028 We are seeking an IT Service Manager to support the delivery, coordination, and improvement of IT services across a secure MoD Private Cloud environment. This role is ideal for an experienced Service Manager looking to step into a broader service-management position aligned to ITIL 4, ISO 20000, at a minimum SFIA Level 4. You will be responsible for supporting day-to-day service operations, maintaining service reporting, coordinating incidents and changes, and improving service processes using Atlassian tools (Jira Service Management, Confluence, Jira Assets). What you'll do Support effective delivery of ITIL 4 practices including Incident, Request, Problem, Change, and Service Desk. Monitor technology services performance. Maintain accurate and timely service reporting, KPIs, dashboards, and performance insights. Maintain knowledge bases, SOPs and service documentation in Confluence. Support service improvements, value-stream optimisation and ISO 20000 compliance activities. Configure and maintain Jira Service Management queues, SLA metrics, reports, and simple automation rules. Implement continual service improvement (CSI) initiatives to enhance service efficiency and reliability with the outcome of progressing through to Maturity and Capability Level 5. Maintain risk and issue registers, ensuring robust disaster recovery (DR) and business continuity (BC) arrangements. Assist with Major Incident coordination and service-restoration activities. Contribute to governance and compliance across cyber security, data protection, and information assurance domains. Lead, develop, and mentor IT service and support staff to maintain performance and capability. What you'll bring ITIL 4 Foundation (minimum), ITIL 4 Managing Professional is preferred. Experience working in a Service Operations or ITSM environment. Experience of Jira Service Management and Confluence. Experience of delivering processes at ISO/IEC 20000 standards. Strong communication, stakeholder engagement, and analytical skills. Person Specification (Essential & Desirable Criteria) Essential Criteria ITIL 4 Foundation certified Experience supporting or delivering ITIL 4 processes Working experience with Jira Service Management and Confluence Strong understanding of service operations principles Ability to interpret SLAs, analyse data and produce reporting packs Excellent verbal and written communication Eligibility and willingness to undergo SC and DV clearance Experience working with multiple resolver groups or suppliers Desirable Criteria ITIL 4 Managing Professional ISO/IEC 20000 Foundation or audit exposure Experience in MoD, Defence Digital, or other secure UK Gov environments Knowledge of JSPs or public-sector governance frameworks Problem Management / RCA experience Exposure to Jira Assets / CMDB Understanding of XLAs, user-experience metrics Experience with service improvement initiatives Knowledge of automation (Jira Automation) This is an excellent opportunity to lead and develop a Service Management function, on the journey to achieving ITIL4 Maturity and Capability Level 5 within a high-impact operational environment. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Role: Lead Systems Engineer Location: Rochester, Kent - 4 days on site, Friday 1/2 day working from home Salary: 60,000 - 65,000 depending on experience + benefits Experienced Lead Systems Engineer needed in Rochester to work on cutting edge systems within the aerospace industry. What the role of the Lead Systems Engineer entails: Some of the main duties of the Lead Systems Engineer will include: Providing guidance to less experienced engineers, supporting team members wellbeing and career development Collaborating to uncover technical solutions and sharing recommendations Contributing to strategic project aspects and facilitating implementation of initiatives Understanding scope, size and time phasing of packages of work, how these contribute to project success Understanding the team size and skillset required, giving regular status and recommendations on resourcing requirements to the project and functional engineering manager Understanding and enabling dependencies or facilities required across the team Supporting the business by creating new estimates for bids and maintaining the schedule and budget for on-going projects What experience you need to be the successful Lead Systems Engineer: Essential: Experience in the systems engineering domain and product lifecycle Familiarity with system engineering tools such as DOORS, Siemens Polarion, Enterprise Architect, CAMEO, MATLAB and/or Simulink Experience leading a team and making decisions from either a technical or managerial aspect A degree or equivalent qualification in a relevant Scientific/Engineering subject (e.g. Systems Engineering, Electronic Engineering, Aerospace, Physics or Mathematics) Desirable: Experience leading and managing a system engineering team in relevant product markets Experience in integration, test, and/or verification of real time and/or safety related systems An understanding of information assurance, cyber security and environmental impact aspects relating to real time embedded engineering products Benefits: Overtime, 14% pension, 25 days holiday, free shares and more! Please note: Due to security restrictions we can only consider Sole UK Nationals for this position. This really is a fantastic opportunity for a Lead Systems Engineer to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Apr 30, 2026
Full time
Role: Lead Systems Engineer Location: Rochester, Kent - 4 days on site, Friday 1/2 day working from home Salary: 60,000 - 65,000 depending on experience + benefits Experienced Lead Systems Engineer needed in Rochester to work on cutting edge systems within the aerospace industry. What the role of the Lead Systems Engineer entails: Some of the main duties of the Lead Systems Engineer will include: Providing guidance to less experienced engineers, supporting team members wellbeing and career development Collaborating to uncover technical solutions and sharing recommendations Contributing to strategic project aspects and facilitating implementation of initiatives Understanding scope, size and time phasing of packages of work, how these contribute to project success Understanding the team size and skillset required, giving regular status and recommendations on resourcing requirements to the project and functional engineering manager Understanding and enabling dependencies or facilities required across the team Supporting the business by creating new estimates for bids and maintaining the schedule and budget for on-going projects What experience you need to be the successful Lead Systems Engineer: Essential: Experience in the systems engineering domain and product lifecycle Familiarity with system engineering tools such as DOORS, Siemens Polarion, Enterprise Architect, CAMEO, MATLAB and/or Simulink Experience leading a team and making decisions from either a technical or managerial aspect A degree or equivalent qualification in a relevant Scientific/Engineering subject (e.g. Systems Engineering, Electronic Engineering, Aerospace, Physics or Mathematics) Desirable: Experience leading and managing a system engineering team in relevant product markets Experience in integration, test, and/or verification of real time and/or safety related systems An understanding of information assurance, cyber security and environmental impact aspects relating to real time embedded engineering products Benefits: Overtime, 14% pension, 25 days holiday, free shares and more! Please note: Due to security restrictions we can only consider Sole UK Nationals for this position. This really is a fantastic opportunity for a Lead Systems Engineer to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
The Role Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet's customer base. Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer's needs. SCSM's lead and build strong partnerships with their customers and are able to proactively drive forward customer improvement across all aspects of the customer relationship, engagements, and contract obligations. They will be acutely aware of the P & L for the customers being managed by them and are able to own and lead discussions within the Claranet Business Units that delivers against the business unit commitments. SCSM's will always ensure that Claranet stays at the leading edge of the customer experience. All activity should be in the interest of customer growth, knowledge and ensures that the Customer solution continues to evolve and reflect the customers future their business needs within their respective marketplace. Key Responsibilities Own the relationship with one or more of Claranet's larger strategic customers contracted services across Claranet's portfolio of Hosting, Network, Communications and Security services Accountable for successful delivery of all clients contracted services Be able to manage multi-level customer engagement that maximises the relationship and knowledge of the customer Organise and chair weekly/monthly/quarterly service review meetings (face to face, voice to voice and via portal as required) Support the Director of Customer Success to drive Customer Success Strategy, undertaking elements of the delivery of key projects when requested Working with the Director of Customer Success to ensure the right stakeholder engagement which supports the strategic direction of Customer Success, their strategic outcomes and wider strategic direction of Claranet Lead the production of weekly/monthly/quarterly governance reports to demonstrate adherence to Service Level Agreements, provide recommendations for service and commercial improvements ensuring appropriate capacity on current solution and identify and opportunities for growth Drive and own the recommendations for change in line with service reviews, monitor the challenge internally and externally with the customers to ensure that commitments are appropriate and managed to resolution Establish and maintain successful long-term partnerships with multiple customers, noting that these are subject to change based on customers solution delivery "peaks and troughs" Manage to financial targets through customer P & L and is able to lead and direct to the benefit of the contract commitments Drives measurable continuous service improvement and manage service improvement plans where appropriate Produce and manage appropriate documentation for bespoke support requirements in the form of bid material and Service Statement of Work Experience of enterprise technology stack including Cloud, Data, Workplace, AI, Digital Applications, and Cyber Skills and Attributes Flexible and creative to take considered risks Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Ability to work flexible hours when required. Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
Apr 30, 2026
Full time
The Role Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet's customer base. Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer's needs. SCSM's lead and build strong partnerships with their customers and are able to proactively drive forward customer improvement across all aspects of the customer relationship, engagements, and contract obligations. They will be acutely aware of the P & L for the customers being managed by them and are able to own and lead discussions within the Claranet Business Units that delivers against the business unit commitments. SCSM's will always ensure that Claranet stays at the leading edge of the customer experience. All activity should be in the interest of customer growth, knowledge and ensures that the Customer solution continues to evolve and reflect the customers future their business needs within their respective marketplace. Key Responsibilities Own the relationship with one or more of Claranet's larger strategic customers contracted services across Claranet's portfolio of Hosting, Network, Communications and Security services Accountable for successful delivery of all clients contracted services Be able to manage multi-level customer engagement that maximises the relationship and knowledge of the customer Organise and chair weekly/monthly/quarterly service review meetings (face to face, voice to voice and via portal as required) Support the Director of Customer Success to drive Customer Success Strategy, undertaking elements of the delivery of key projects when requested Working with the Director of Customer Success to ensure the right stakeholder engagement which supports the strategic direction of Customer Success, their strategic outcomes and wider strategic direction of Claranet Lead the production of weekly/monthly/quarterly governance reports to demonstrate adherence to Service Level Agreements, provide recommendations for service and commercial improvements ensuring appropriate capacity on current solution and identify and opportunities for growth Drive and own the recommendations for change in line with service reviews, monitor the challenge internally and externally with the customers to ensure that commitments are appropriate and managed to resolution Establish and maintain successful long-term partnerships with multiple customers, noting that these are subject to change based on customers solution delivery "peaks and troughs" Manage to financial targets through customer P & L and is able to lead and direct to the benefit of the contract commitments Drives measurable continuous service improvement and manage service improvement plans where appropriate Produce and manage appropriate documentation for bespoke support requirements in the form of bid material and Service Statement of Work Experience of enterprise technology stack including Cloud, Data, Workplace, AI, Digital Applications, and Cyber Skills and Attributes Flexible and creative to take considered risks Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Ability to work flexible hours when required. Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
The Role Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet's customer base. Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer's needs. SCSM's lead and build strong partnerships with their customers and are able to proactively drive forward customer improvement across all aspects of the customer relationship, engagements, and contract obligations. They will be acutely aware of the P & L for the customers being managed by them and are able to own and lead discussions within the Claranet Business Units that delivers against the business unit commitments. SCSM's will always ensure that Claranet stays at the leading edge of the customer experience. All activity should be in the interest of customer growth, knowledge and ensures that the Customer solution continues to evolve and reflect the customers future their business needs within their respective marketplace. Key Responsibilities Own the relationship with one or more of Claranet's larger strategic customers contracted services across Claranet's portfolio of Hosting, Network, Communications and Security services Accountable for successful delivery of all clients contracted services Be able to manage multi-level customer engagement that maximises the relationship and knowledge of the customer Organise and chair weekly/monthly/quarterly service review meetings (face to face, voice to voice and via portal as required) Support the Director of Customer Success to drive Customer Success Strategy, undertaking elements of the delivery of key projects when requested Working with the Director of Customer Success to ensure the right stakeholder engagement which supports the strategic direction of Customer Success, their strategic outcomes and wider strategic direction of Claranet Lead the production of weekly/monthly/quarterly governance reports to demonstrate adherence to Service Level Agreements, provide recommendations for service and commercial improvements ensuring appropriate capacity on current solution and identify and opportunities for growth Drive and own the recommendations for change in line with service reviews, monitor the challenge internally and externally with the customers to ensure that commitments are appropriate and managed to resolution Establish and maintain successful long-term partnerships with multiple customers, noting that these are subject to change based on customers solution delivery "peaks and troughs" Manage to financial targets through customer P & L and is able to lead and direct to the benefit of the contract commitments Drives measurable continuous service improvement and manage service improvement plans where appropriate Produce and manage appropriate documentation for bespoke support requirements in the form of bid material and Service Statement of Work Experience of enterprise technology stack including Cloud, Data, Workplace, AI, Digital Applications, and Cyber Skills and Attributes Flexible and creative to take considered risks Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Ability to work flexible hours when required. Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
Apr 30, 2026
Full time
The Role Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet's customer base. Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer's needs. SCSM's lead and build strong partnerships with their customers and are able to proactively drive forward customer improvement across all aspects of the customer relationship, engagements, and contract obligations. They will be acutely aware of the P & L for the customers being managed by them and are able to own and lead discussions within the Claranet Business Units that delivers against the business unit commitments. SCSM's will always ensure that Claranet stays at the leading edge of the customer experience. All activity should be in the interest of customer growth, knowledge and ensures that the Customer solution continues to evolve and reflect the customers future their business needs within their respective marketplace. Key Responsibilities Own the relationship with one or more of Claranet's larger strategic customers contracted services across Claranet's portfolio of Hosting, Network, Communications and Security services Accountable for successful delivery of all clients contracted services Be able to manage multi-level customer engagement that maximises the relationship and knowledge of the customer Organise and chair weekly/monthly/quarterly service review meetings (face to face, voice to voice and via portal as required) Support the Director of Customer Success to drive Customer Success Strategy, undertaking elements of the delivery of key projects when requested Working with the Director of Customer Success to ensure the right stakeholder engagement which supports the strategic direction of Customer Success, their strategic outcomes and wider strategic direction of Claranet Lead the production of weekly/monthly/quarterly governance reports to demonstrate adherence to Service Level Agreements, provide recommendations for service and commercial improvements ensuring appropriate capacity on current solution and identify and opportunities for growth Drive and own the recommendations for change in line with service reviews, monitor the challenge internally and externally with the customers to ensure that commitments are appropriate and managed to resolution Establish and maintain successful long-term partnerships with multiple customers, noting that these are subject to change based on customers solution delivery "peaks and troughs" Manage to financial targets through customer P & L and is able to lead and direct to the benefit of the contract commitments Drives measurable continuous service improvement and manage service improvement plans where appropriate Produce and manage appropriate documentation for bespoke support requirements in the form of bid material and Service Statement of Work Experience of enterprise technology stack including Cloud, Data, Workplace, AI, Digital Applications, and Cyber Skills and Attributes Flexible and creative to take considered risks Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Ability to work flexible hours when required. Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
