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About us At Xelix, we work with some of the world's largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate - moving from manual processes to automated, intelligent workflows. Xelix is a fast-paced scale up - things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively while remaining profitable. We have over 100 talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun & we love to celebrate milestones together. In this role you'll grow, be challenged and help shape the future of Xelix. If you're excited about building something special with us, we'd love to hear from you. About the role The Support Analyst assists customers with addressing any issues they have with the Xelix platform. They are responsible for reviewing tickets raised by customers and resolving them in an expedient manner. This is an exciting role that collaborates regularly with numerous other functions within the company, such as Customer Support, Professional Services, Product and Engineering. The role is critical in ensuring that any Xelix customers are able to use the platform as designed. The ability to troubleshoot and resolve technical issues is a key element of the role. The successful candidate would have excellent technical acumen, organisational and communications skills and a drive to ensure the client experience matches our culture and helps build enduring relationships with our customers. This role is ideal for a candidate looking to leverage and hone their existing technical skills (like Python) whilst getting the opportunity to develop a skill set in project management and customer support. They will be a proactive, resourceful multitasker with at least one year of experience in a customer facing role. You'll excel here if you love helping people, have strong problem solving skills and can adapt quickly to changing priorities in a collaborative environment. Experience in customer support, accounting or accounts payable is a plus but not required. What you'll be doing Proactively handle technical and non technical customer queries, providing efficient and effective solutions. Gain in depth knowledge of our product and roadmap to serve as an expert advisor to customers. Represent the customer's voice within the company, collaborating with Product and Commercial teams to influence product priorities and improvements. Coordinate with the Customer Success Team on customer risks and issues, ensuring alignment on key concerns. Maintain and update the knowledge base with new product information, ensuring customers have access to the latest resources. Manage and organise the support inbox, ensuring timely responses and adherence to SLAs and OKR targets for customer satisfaction. As you evolve in the role, you will also assist in platform maintenance activities such as: Checking the data logs to proactively highlight any issues with live customers usage of the platform. Assisting the Support team members with any error resolution on customer files or platform. Supporting Implementation & Customer Success teams in addition of new Data Files / Systems for existing customers. Supporting ad hoc queries from Customer Success teams on platform behaviour. What you'll bring Experience: At least 1 year of experience in a customer facing role, ideally within the SaaS or tech industry. Background in support, accounting, or accounts payable is preferable but not required. Adaptability: Strong time management and prioritisation skills, maximising both personal efficiency and team productivity. Thrives in a fast paced environment, effectively multitasking and handling shifting priorities. Customer Centric Mindset: A customer first approach, with a genuine passion for helping customers feel valued and heard. Technical Proficiency: Quick to learn new technologies, product features, and processes, and able to translate this knowledge effectively to customers. Strong analytical and problem solving skills. Python proficiency is mandatory and will be tested during the recruitment process. Effective Communication: Clear, direct, and precise verbal and written communication, with a friendly and empathetic demeanour, dedicated to delivering outstanding customer service. Proactiveness: Proactively troubleshoots and resolves customer issues, driven by a passion for delivering exceptional customer experiences. Education: Bachelor's degree or equivalent experience, preferably in a related field. Experience of Intercom is a plus! What we offer in return Competitive salary of £35,000 to £40,000 depending on experience plus 10% bonus ️ 27 days of annual leave (including 3 days Christmas closing) which increases up to 3 days based on tenure, with the option to roll over, buy or sell up to 3 days Hybrid working with two days a week from our dog friendly Hoxton office On site gym and cycle to work scheme ️ Employee discount at over 100 retailers Comprehensive private medical & dental cover with Vitality Enhanced parental leave pay Learning & development culture - £1,000 personal annual budget We're carbon neutral and are working towards ambitious carbon reduction goals Lots of team socials & activities ️ Annual team retreat We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate! This is a full time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday. Interview Process While the exact process may vary slightly depending on the role, our typical interview stages are: Introductory Call - A short Teams conversation with a Talent Partner to discuss your background and the opportunity. Hiring Manager Interview - A 30-45 minute Teams meeting to explore your experience and fit for the team. Technical Task or Presentation - A role relevant exercise to demonstrate your skills and approach. Final On site Interview - An in person meeting with our senior leadership team and co founders at our office. We strive to make the process clear, efficient, and respectful of your time.

Specialized in civil engineering and engineering structures, Bouygues Travaux Publics is one of the world leaders in the fields of land use planning and sustainable infrastructure construction. Bouygues Travaux Publics is committed to diversity and is open to all talents. We are currently recruiting an Office Manager to join our People & Culture team, supporting the BMJV joint venture - a joint venture between Bouygues Travaux Publics UK and Murphy delivering the Tunnels and Approaches contract for Lower Thames Crossing. This is a fantastic opportunity to play a key role in a major UK infrastructure project, ensuring our office environments run smoothly across multiple locations and supporting the wider project teams through excellent office and facilities management. In this role, we are looking for a confident and experienced Office Manager who can take ownership of the smooth running of multiple office locations, acting as the central point of contact for all office and facilities matters while overseeing reception and facilities support services. Key responsibilities Managing the day-to-day operations of multiple office locations across the project Acting as the first point of contact for all office and facilities-related queries Overseeing the Facilities Management and Reception teams, providing leadership and support Working closely with Health & Safety teams to ensure offices remain compliant and safe Managing office seating plans and supporting the mobilisation of new site offices Overseeing procurement of stationery, consumables and office supplies Managing cleaning teams and accommodation contractors, ensuring service quality and KPIs are met Supporting procurement processes and working with finance teams to manage budgets and costs Producing reports, including incident and ad-hoc reports for senior leadership Handling sensitive matters with professionalism and discretion Required skills and experience Proven experience managing a large office environment, including facilities and administration Strong understanding of health and safety within an office environment Strong leadership and people management skills A proactive and solutions-focused approach with the ability to resolve issues efficiently Excellent communication skills and the ability to build relationships across all levels of a business Strong organisational and IT skills, including Microsoft Office and procurement systems This is a great opportunity for someone who enjoys a varied, people-focused role and wants to be part of a major infrastructure project delivering long-term impact.

UTA seeks a Security Engineer to help build and strengthen our security operations programs-safeguarding our brand, our people, and our digital assets. In this role, you will design and implement security solutions across physical, virtual, and cloud environments. By leveraging your expertise in cybersecurity and knowledge of common attack vectors, you will enhance visibility, threat correlation, and incident response capabilities throughout our technology landscape. As a key contributor to our cloud first strategy, you will play a critical role in shaping and advancing our overall security posture. What You Will Do Investigate and contextualize security events from numerous data sources Help detect, respond to, and remediate security events and incidents Create automated data correlation and triage processes to reduce alert to fix time Develop remediation and orchestration efficiencies across the security stack, including endpoint, network, identity, and application Perform e discovery tasks in support of Legal and HR investigations Respond to user requests for security related issues and concerns Improve current visibility by configuring existing logging and alerting policies Evaluate and select additional tools and services Contribute to SIEM tuning for reliable alerting Perform vulnerability triage and assignment Engage in proactive threat hunting to identify risks not automatically captured by scans Have a meaningful and positive impact on the security of colleagues and clients Be challenged to identify, build, test, and deploy solutions in real life, not just in theory Be encouraged to innovate and take ownership Be given the opportunity to rapidly accelerate security, technology, and management skills Have the freedom to experiment with novel problem solving approaches Contribute to all security related initiatives-both tactical and strategic Be exposed to emerging security and business technologies Have access to best in class tooling and people Grow and learn on the job every day Serve as a subject matter expert on information security related escalations Maintain awareness of trends in various security domains Collaborate with other teams to improve security posture, risk remediation, and threat awareness What You Will Need Bachelor's degree in Cybersecurity, Engineering, or a related field; or equivalent experience 5+ years of experience in Security Engineering or Security Operations Experience with incident response, security event triage, investigations, forensics, and fluency with endpoint operating systems (Windows/Mac/Linux) and command line tools Experience with log analysis, event aggregation, security event data management, SIEM tuning, and Microsoft Sentinel Experience with security automation and orchestration and threat intelligence utilization Experience with e discovery tools and processes Experience responding to phishing, scam, and imposter campaigns Experience with endpoint security tooling and MDM solutions Network engineering, secure architecture, and network operations (firewalls, switches, etc.) Cloud infrastructure operations and architecture (Azure a plus) Identity management and authentication protocols Remediation strategies, system hardening, and vulnerability management Experience with enterprise information technology, including Active Directory/Azure AD, Exchange, Office 365, servers (Windows, SQL/DB, Linux, VM, Citrix, App, Web), device/asset management, and ServiceNow Experience with posture and threat management of third party SaaS platforms Technical understanding of enterprise EDR tools What You Will Get The unique and exciting opportunity to work at one of a leading global entertainment companies Access to the tools, leadership, and resources you will need to create and drive a center of excellence The opportunity to do the best work of your career Work in an inclusive and diverse company culture Competitive programs to support your well being Experience working in a collaborative environment with room to grow UTA and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers.