53 jobs found

Advancing People - Recruitment Specialists are now recruiting for a Claims, Team Lead to join a VC Backed Tech company who are using AI to help insures process Claims. Our client have raised $16M+ , and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans. As a Claims, Team Lead you will lead, coach, train and develop a team of around 4-5 Claims Handlers, this role is ideal for either - An existing Claims Lead or a strong Claims Handler who is ready to step up into a Leadership post. Roles & Responsibilities: Lead and line-manage a team of Claims Handlers (4 to 5) Drive performance across quality, productivity, and customer satisfaction Manage workflow allocation and team capacity Review claims quality and coach team members to improve Maintain oversight of the claims portfolio and escalate risks early Personally handle a small portfolio of claims to stay technically sharp Person Specification: 3+ years of claims experience (buildings, contents, renters, commercial, and personal property are preferred but not essential) Currently works as a Senior Claims Handler, Complex Claims Handler, Claims Manaher or Claims Team Lead Strong organisation and ability to prioritise independently Comfortable using data to make decisions Team-oriented, hardworking, and ambitious Experience leading, mentoring, or coaching others is a plus This is a full time Permanent position offering an annual salary of up to 55,000 + 15% + Equity as well as very attractive company benefits. The role offers full flexibility to work from home / Remote working 5 days a week (100% of the time) Advancing People - Recruitment Specialists Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

Do you have at least 2-3 years commercial broking experience? If so we want to hear from you! Our client is a well-known local broker in Solihull, who are part of a larger group. They are looking for a new Commercial Account Handler to add to the team to ensure their clients always get the best advice possible. Their growth and retention rates are fuelled by their people, so they want to look after you and make sure you can do what you do best look after clients, this role is key to ensuring their team can carry on pushing forwards to win and retain more clients in the region. As such, we are interested in talking to Account Handlers who are comfortable in dealing with a broad range of small and medium sized commercial clients. You will be responsible for assisting clients with renewals, mid-term adjustments, documentation queries and quotations for additional products and will be required to work closely with the account executives here, on larger cases. This broker offers a fantastic team environment within a business that are growing at over 20% year on year and who offer some genuinely excellent career prospects. Basic salary on offer is between £25-32k, with regular 1-2-1 s coupled with their standard benefits package (Holiday, Pension etc.) and a working culture that is built around developing its staff. Office hours are Monday to Friday, 9am-5pm and this role is fully office based in Solihull. They also offer full support for you to gain your professional insurance qualifications. You will need to possess a solid grounding in commercial insurance, with exposure to commercial insurance products including Property, Liability, Fleet, PI, D & O, Cyber and packaged solutions. If you would like to discuss this role in more detail, please contact Kieran at CKB Recruitment

Account Handler Motor, Personal & Commercial Insurance Location: Holmfirth, Huddersfield (HD9) Salary: £28,000 £38,000 per annum (depending on experience) Hours: Full-time, Monday to Friday, 9:00am 5:00pm Contract: Permanent The Opportunity An exciting opportunity has arisen for an experienced Insurance Account Handler to join a well-established and highly respected insurance agency based in the Holmfirth area. This role offers the chance to work within a supportive, professional environment where you will play a key part in delivering exceptional service to both new and existing clients across motor, personal and commercial insurance. The Role Following completion of training, your responsibilities will include: Managing a portfolio of existing clients across motor, personal and commercial insurance Speaking with customers to understand their insurance needs and providing tailored solutions Handling mid-term adjustments, renewals, and new business enquiries Working closely with underwriters and internal teams to deliver the best outcomes for clients Ensuring all work is carried out compliantly within a regulated environment Building strong relationships with clients through excellent service and communication This is a varied role with exposure across multiple areas of insurance, offering excellent scope for professional development. About You To be successful in this role, you will ideally have: Previous experience within the insurance sector Experience handling commercial insurance policies , ideally with premiums up to £50,000 Strong communication skills, both written and verbal A professional and confident telephone manner Excellent attention to detail and organisational skills The ability to work both independently and as part of a team Confidence working within a regulated environment Desirable: Experience within agricultural or farm insurance (advantageous but not essential) What s on Offer Competitive salary (£28k £38k depending on experience) 25 days holiday plus bank holidays (increasing with service) Pension scheme Death in service benefit Bonus scheme Free on-site parking Full training and ongoing professional development Thank you for applying for this position. For any further questions, please contact Shannon Clough at Interaction Recruitment Leeds using (url removed) / (phone number removed) INDLEE

We always want to deliver great service to our customers, but we can t do that without taking care of our REAL number one and that s you. We are recruiting for Customer Fleet Claims Handlers. You will not only be provided with all the training and support you need to excel but also be looked after with an outstanding benefits package, including hybrid working. You ll be able to use your claims experience and knowledge to ensure optimum claims solutions are delivered to customers and third parties. We are looking for someone with excellent negotiation and influencing skills. If this sounds a bit like you, we'd love to hear from you. If you love talking to people as much as we do, we d love to hear from you. Apply Now! Responsibilities: Manage a portfolio customer of fleet claims from notification to settlement, determining liability and indemnity in line with policy cover and delegated authority. Deliver a customer-focused claims service that is timely, clear, and straightforward for fleet customers and brokers. Set and maintain accurate reserves, identify potential fraud, and take early, proportionate action to manage risk and control claims spend. Provide clear technical guidance and manage expectations, progressing claims efficiently to minimise disruption for customers. Work with approved repairers, engineers, and suppliers to deliver quality outcomes, maintain service standards, and minimise leakage. Take accountability for claims outcomes, aiming for first point resolution and keeping customers informed in an open and approachable way. Build and maintain effective relationships with brokers, fleet managers, and internal stakeholders to support retention and service excellence. Contribute to continuous improvement through audit feedback, learning, and development of technical and negotiation capability Ensure compliance with FCA requirements, internal governance standards, and regulatory expectations, applying sound judgement and a customer-first approach. Support wider business objectives and change initiatives aligned to the Claims strategy. Knowledge, Experience & Qualifications: 2 years Fleet handling experience or experience in a claims handling role Strong experience in fleet and motor claims, including liability assessment, indemnity management, and vehicle repair processes. Good understanding of FCA requirements, FOS approach, and Treating Customers Fairly principles. Proven ability to manage workload effectively, prioritising in a fast-paced claims environment. Strong negotiation and influencing skills, balancing commercial outcomes with positive customer experience. Analytical and confident decision-maker, able to assess risk and reach clear, objective conclusions. Comfortable using claims systems, IT tools, and management information. Sound understanding of negligence and motor accident liability. Customer-focused communicator, able to explain complex issues clearly, simply, and empathetically. Experience working with suppliers, repairers, and engineers to deliver efficient and seamless claims outcomes. Why Join Us? We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career. We realise that we need to be a good fit for you above all else so here s what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. We champion choice, flexibility, and balance in both work and home life. Our commitment to diversity, equity, and inclusion ensures everyone feels valued and supported including embracing neurodiversity and providing the tools needed to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 25 Days annual leave with the option to buy/sell up to 5 days holiday 5% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan , cycle scheme , and financial flexibility through Wagestream . Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). At AND-E, equal opportunity is more than a policy it s a promise. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We re committed to making the process accessible and are happy to help.

Insurance Account Handler Ref: BCR/JP/31810c 24,000 - 35,000 (depending on experience) Sutton Coldfield Bell Cornwall Recruitment is delighted to be working with a well-established insurance firm in Sutton Coldfield, currently looking to expand its team with an experienced Commercial Insurance Account Handler. Insurance Account Handler Responsibilities: Oversee the servicing and renewal of commercial insurance policies, while responding to client queries. Produce and issue accurate insurance documentation. Liaise with insurers to secure quotes and negotiate favourable terms. Keep client records up to date, ensuring full compliance with regulatory requirements. Support Account Executives with proposals and ongoing account management tasks. The ideal candidate will have: Proven experience managing commercial insurance policies. Strong knowledge of FCA regulations and compliance standards. Proficient in Microsoft Office and relevant industry systems. Excellent communication and relationship-building skills. Highly organised with strong attention to detail. If you're a skilled Insurance Account Handler within the commercial area and are ready for a new opportunity, we'd love to hear from you! Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales

Our Client, an Insurance Broker, is looking to recruit another Commercial Claims Handler to join their friendly and growing team. This is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims. It's your ability to deal with claimants and handle all aspects of Claims activities that is most important - specific technical class knowledge can be learnt. You'll work closely with the rest of the Commercial team including Handlers and Execs, who will value you help and support - as will your clients. Your main responsibilities as a Commercial Claims Handler will include: Receiving and actioning Claims instructions in a timely manner Obtaining Claims agreement as per contract conditions or within appropriate timescales to ensure secure, efficient, and auditable handling of client monies Ensuring claims are processed within agreed standard practices and procedures Creating and maintaining Claims files electronically Advising, updating and where necessary negotiating open market Claims Communicating with carriers, third parties and service providers Ensuring that all financial aspects are handled in a timely manner To be successful as a Commercial Claims Handler in this role you will have: Claims Handling experience Excellent communication and negotiation skills Strong work ethic and customer focus with a drive to achieve best possible settlements Ability to convey a professional and confident image

Commercial Account Handler - Leeds - Hybrid - Up to 40,000 Join a fast-growing independent brokerage in Leeds where there's a strong pipeline of business, real progression on offer, and a team that's genuinely going places. This is a role for a capable commercial handler who's ready to take ownership of a client portfolio and grow with a brokerage that's expanding with purpose. You'll manage the full policy lifecycle across a varied book, with the support of a client-focused team and leadership that actually invests in its people. Salary: Up to 40,000 Location: Leeds Working pattern: Hybrid What you'll be doing Managing and retaining a portfolio of commercial clients across a range of industries Handling the full policy lifecycle - renewals, MTAs and new business enquiries Liaising with insurers to negotiate terms and secure the best outcomes for clients Advising clients across commercial lines including property, liability, motor and combined packages Producing market submissions and supporting client meetings Maintaining accurate client records on Acturis and ensuring FCA compliance throughout What they're looking for Minimum 2 years' experience in a commercial account handling or broking role Strong technical knowledge across commercial insurance products Proficient in Acturis and Microsoft Office Cert CII qualified or actively working towards it - preferred but not essential A strong communicator who builds relationships with ease Organised, detail-oriented and comfortable managing multiple priorities Why this role? A growing, ambitious independent brokerage with a strong pipeline of new business Genuine career development and promotion opportunities Hybrid working with a healthy split between office and home Supportive leadership and a team-focused culture The chance to grow alongside a brokerage that's building something real Ready to make a move? Get in touch - even if you're just exploring your options. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

An exciting opportunity has arisen for an experienced Commercial Account Executive /Account Handler to join a growing, professional insurance brokerage. The purpose of this role is to generate revenue, drive profitability, and deliver a high-quality, compliant service to commercial clients. You will manage existing accounts, develop new business opportunities, and provide full support to the Managing Director and wider team. Key Responsibilities New Business & Growth Proactively generate and convert new commercial business opportunities Identify cross-selling and referral opportunities Prospect new clients through marketing campaigns and promotional activity Account Management Manage a portfolio of commercial clients, including new business, renewals, and mid-term adjustments Assess risks and negotiate with insurers to secure appropriate cover Present recommendations to clients and ensure cover is placed on risk Handle claims efficiently and liaise with insurers and underwriters Monitor renewal lists and maintain accurate reporting data Compliance & Administration Ensure all activities comply with FCA regulations and company procedures Maintain accurate client records, files, and documentation Manage complaints in line with regulatory requirements Maintain diary systems and ensure timely follow-up of all client communications Performance & Development Achieve agreed KPIs, including new business, renewals, cross-selling, and profitability Maintain high levels of customer service and professional standards Participate in ongoing training in line with the company s Training & Competence programme The Ideal Candidate Previous experience in a Commercial Account Executive or Account Handler role Strong knowledge of commercial insurance products and risk assessment Proven ability to generate new business and manage renewals Excellent negotiation and client relationship skills Strong understanding of FCA compliance and regulatory requirements Highly organised with strong attention to detail Ability to work to targets and deadlines What s on Offer Salary from £30,000+ (depending on experience) Opportunity to grow within a professional and supportive environment Long-term career progression

Private Client US UK Tax Manager - Dual Handler Advisory-Led Role Top 10 Practice Strong Career Progression Looking for a US tax role where advisory work comes first - not just review and sign-off? This is an opportunity to join a Top 10 professional services firm with a growing Private Client US Tax practice , offering genuine scope to shape your career as the team scales. The firm is investing heavily in its US tax capability and is seeking a US/UK dual-handler Tax Manager with a strong private client focus to support its ambitious growth strategy. The Role You will sit in an advisory-led private client team , working with Partners and Senior Managers on technically interesting US/UK individual tax matters, including: High-net-worth individuals and families US expatriates and internationally mobile clients Cross-border advisory and planning work Dual-handler US and UK individual tax compliance Trust, estate, and wider private wealth matters While compliance remains part of the role, this position is designed for someone who wants meaningful advisory exposure, client ownership, and influence . Why This Firm? Top 10 practice with market credibility and high-quality client base Clear commitment to growing the US private client offering Ambitious but well-resourced growth strategy Strong internal promotion track record Opportunity to help shape the direction of the team as it expands You'll be joining at a point where there is real momentum - meaning visibility, responsibility, and progression for the right person. Your Responsibilities Manage a portfolio of private client US/UK tax cases with an advisory focus Lead dual-handler engagements and coordinate US/UK delivery Act as a trusted point of contact for clients and intermediaries Review US and UK individual tax returns and planning work Support, coach, and develop junior team members Contribute to business development, referrals, and internal growth initiatives About You Strong experience in US private client / individual tax US/UK dual-handler experience preferred EA and/or ATT / CTA qualified (or equivalent experience) Comfortable advising HNW and internationally mobile clients Commercial, confident communicator with strong client-handling skills Motivated by progression and long-term career development What's on Offer Advisory-heavy Manager role in a growing US tax team Clear pathway to Senior Manager and beyond Supportive, collaborative culture Hybrid and flexible working options Opportunity to build a lasting profile within a Top 10 firm Please apply with your CV, and we would be very happy to arrange a confidential conversation to discuss the role in more detail. If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.

Commercial Account Handler - York - Hybrid - Up to 35,000 Join a well-established and ambitious independent broker in York that's been building its reputation for over 20 years - and is now growing its team to match its ambitions. This is a role for an experienced commercial handler who wants to work somewhere that genuinely supports its people. You'll deliver quality broking across a varied client base, with access to real training and development opportunities and a team that takes pride in doing things properly. Salary: Up to 35,000 Location: York Working pattern: Hybrid What you'll be doing Delivering quality broking services with a focus on client outcomes and customer service Negotiating with insurers to secure the best possible terms for clients Building strong working relationships with clients, insurers and service providers Taking a proactive approach to understanding client needs and solving problems Ensuring compliance with broking standards across both new and existing business Supporting team leaders and contributing to the wider team where needed What they're looking for A couple of years' experience in commercial insurance broking Solid knowledge across commercial lines Strong negotiation and communication skills Proficient in MS Office - broking software experience a bonus CII qualifications advantageous but not essential Someone reliable, proactive and easy to work with Why this role? Over 20 years of experience and a strong local reputation in York A supportive, nurturing environment with comprehensive training and development A growing team with real momentum behind it Hybrid working with a healthy balance between office and home A brokerage that's ambitious about its future - and the people in it Ready to make a move? Get in touch - even if you're just exploring your options. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

Customer Complaints and Retention Advisor Chandlers ford Competitive salary Dynamite Recruitment is working in partnership with a leading Fire and Security business which is growing rapidly- currently they have over 800 staff nationwide They have a track record of providing fantastic opportunities to candidates throughout the country. Due to their expanding team and client base, they are now seeking a Customer Experience and Retention Advisor Your responsibilities as a Customer Complaints and Retention Advisor: To deal with all escalated complaints and escalated retentions opportunities that come into the customer service team, assisting Customer Service Advisors, being a source of experience and support, doing this all within the timescale agreed in our Service Level Agreements (SLA's). Ensure all complaints and retentions are closed down correctly as per the process. To manage the customer experience mailbox as part of a team. Ensure the data in Microsoft Dynamics NAV (NAV) is updated in order to resolve your complaint/retention, speaking to the CST Data & Onboarding Team where needed. To send the customer satisfaction survey on a weekly basis and ensure the report is pulled monthly and cascade to key stakeholders. To make outbound customer care calls to obtain real life information from our customers on our service delivery, ensuring any issues are resolved either at the point of call or as soon as reasonably practicable. Contact customers who have completed the survey whether their response be positive or negative. Complete the customer satisfaction survey KPI's on a monthly basis. Send monthly complaints data to relevant managerial departments to highlight trends and allow for business improvement. Highlight to stakeholders any worrying trends or issues that will affect our customers or the business objectives. To introduce our customers to other products and services we offer and therefore increase sales. To have a good understanding of Fire & Security Products to assist in the management of the account, your commerciality, and positive views the customer has about Churches. To answer the phone to assist with overflow calls from the wider Customer Service team in the event of catastrophic staffing issues or a business continuity event. Assist in audits ensuring the company maintains existing accreditations and to support the attainment of aspiring accreditations. To utilise your calendar to manage your day and tasks. To have excellent liaison and communication to all customers and departments. Please apply or contact Flo at (url removed)

Claims Technician page is loaded Claims Technicianlocations: UK-London: Solent: Redhillposted on: Posted Todayjob requisition id: R70375By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top CompaniesCertified as a Great Place to Work(R) Fortune Best Workplaces in Financial Services & InsuranceClaims Technician Claims Technician - Commercial Property Be the calm voice claimants rely on to get their lives back on track. Job Location: London Job Type: Permanent Remuneration : Competitive salary taking into account skills, experience and qualifications We have a fantastic opportunity for Claims Technicians in London As a Claims Handler in our Commercial Property Claims team, you will manage claims from the first notification of loss through to settlement. You will have the autonomy to act as the claim owner and decision maker, working alongside suppliers, contractors, and other stakeholders to identify the best solution to support the customer and resolve their claim.As an industry leader in innovating digital solutions, you will have access to a variety of technologies to support you and enhance the customer journey. Access to the latest video technology will provide you with the opportunity to access customer properties and liaise with suppliers on-site where appropriate during the claims process.Your key responsibilities will include acting as the single contact point for customers and suppliers, managing claims, information, and supplier projects, and controlling all costs and payments. The successful candidate will be responsible for delivering the highest technical quality, always with customer experience in mind. You will be an excellent communicator, self-motivated, and disciplined. Flexibility and willingness to embrace change are essential, along with an enthusiasm for industry-leading technology.This is an exciting and rewarding role within a motivated and friendly team, offering the opportunity to progress in the claims arena for the right person. If you're passionate about delivering excellence and eager to grow, we want to hear from you!# The skills you will have when you apply: Experience in managing claims across multiple clients : Previous experience in a claims environment is essential. Excellent communication skills : You will interact with policyholders, insurers, contractors, and other stakeholders. You'll need to explain complex details clearly and negotiate fair settlements for all parties involved. Commitment to professional development : A dedication to working towards the Chartered Institute of Loss Adjusters' Cert CILA qualification is essential. The skills that will be developed once working: We will provide all the Sedgwick specific training you need to thrive in this role What we'll give you for this role: Remuneration & more Competitive salary taking into account skills, experience and qualifications A Self Invested Personal Pension Scheme (SIPP) Holiday allowance of 25 days plus bank holidays Flexible working from our office or your home Health & support Private healthcare plan (including pre-existing conditions) Life assurance Group Income Protection Other benefits Voluntary benefits - dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications Employee assistance programme for employee wellbeing Discounts on various products and services# This isn't just a position, it's a pivotal role in shaping our industry At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education - all available to you starting from your very first day.You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.# Next steps for you: If you're unsure whether you have all the skills needed then do apply - we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person). is an Equal Opportunity Employer.The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.locations: 3 Locationsposted on: Posted Today Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see

Cross Class Claims Handler Monday-Friday 9am-5pm (1 day from home) Salary up 40,000 DOE Leeds We are seeking a Cross Class Claims Handler to join our dynamic team. The successful candidate will be responsible for managing and processing claims, ensuring our clients receive efficient and effective claims handling services. This role demands analytical skills, and the ability to deliver outstanding customer service. Roles & Responsibilities: As a Cross Class Claims Handler, you will be responsible for the following: Claims Management: Handle a diverse portfolio of insurance claims across various lines of business, including but not limited to property, casualty, liability, and commercial insurance. Client Advocacy: Act as the primary point of contact for clients throughout the claims process, advocating on their behalf to ensure fair and timely resolution of claims. Negotiation: Negotiate with insurers and third-party representatives to achieve optimal claim settlements, taking into account policy terms, legal considerations, and client interests. Documentation: Prepare and maintain accurate records of claim-related communications, activities, and payments, ensuring compliance with company procedures and regulatory requirements. Customer Service: Provide responsive and empathetic customer service to clients, addressing inquiries, concerns, and requests for assistance related to claims. Loss Prevention: Identify and implement proactive measures to minimise the risk of claims, such as recommending risk management strategies and coverage enhancements to clients. Continuous Improvement: Stay abreast of industry developments, emerging trends, and changes in insurance regulations to enhance expertise and improve claims handling practices. Key Relationships: Clients: Build and maintain strong relationships with clients, serving as a trusted advisor and advocate in navigating the claims process. Insurers: Collaborate with insurers to facilitate claims processing, negotiate settlements, and resolve coverage disputes on behalf of clients. Third-Party Service Providers: Coordinate with loss adjusters, solicitors, repair contractors, and other external partners to support claims handling efforts and expedite resolutions. Internal Teams: Work closely with our Account Executives and other internal departments to ensure seamless coordination and communication throughout the claims lifecycle. Qualifications/Key Skills Required: Experience in claims handling within an insurance broker or similar environment. Excellent communication and interpersonal skills. Attention to detail and accuracy in data entry and documentation. Ability to work effectively in a fast-paced environment. Proficiency in insurance software (Acturis desirable) and Microsoft Office suite. Problem-solving and decision-making abilities. Client-focused mindset with a commitment to delivering exceptional service. Benefits: 33 days holiday Free parking Income protection Fully paid training Pension contribution Excellent progression Interested in knowing more? CLICK APPLY.

Insurance Account Handler Salary: £30,000 - £33,000 Role Overview We are looking for a proactive and detail-oriented Insurance Account Handler to join our clients team. In this role, you will support the management of commercial insurance clients by providing knowledgeable advice, handling renewals and adjustments, and ensuring an excellent customer experience throughout the policy lifecycle. This is an excellent opportunity for someone with insurance experience who is looking to develop their career within a professional and supportive environment. Key Responsibilities Provide advice to commercial clients and issue renewal documentation 2 3 weeks prior to renewal, carrying out re-broking exercises where appropriate (typically for clients with premiums up to £2,500). Identify and secure new business opportunities for small commercial clients (up to £10,000 premium). Prepare and submit accurate risk presentations to insurers. Manage mid-term adjustments, ensuring accuracy before sending documentation to clients. Check and validate the accuracy of policy documentation. Handle and oversee insurance claims, ensuring a high level of customer satisfaction. Follow all company systems, procedures, and compliance requirements. Assist with general office duties, including providing support for personal lines where required. Knowledge & Experience Understanding of FCA rules and regulatory guidelines relating to commercial and private insurance customers. Cert CII qualified (or working towards) in Commercial General Insurance and related legal principles. A willingness to continue developing professional insurance knowledge. Ability to meet performance and competency standards as required. Skills & Competencies Strong organisation and time management skills with the ability to prioritise workloads and meet deadlines. Ability to build and maintain strong client relationships. Confident and professional telephone manner. Excellent communication and interpersonal skills. Ability to use experience and judgement to determine when to seek advice or escalate issues. IT Skills Experience using insurance broker systems, including document creation, renewals, demands & needs statements, and account entries. Familiarity with insurer extranets and online quotation systems.

Hybrid home/North East Essex 3 days based role- Clark James Insurance Recruitment are working with a prestigious Insurance broker currently looking to appoint an experienced commercially trained Account Handler to join their busy team. You'll be dealing with mid size to large corporate risks that can be complex in nature so they need good experience! The Role Service a portfolio of business through broking and renewals, adjustments, queries and any other issues that may arise on the accounts. In addition to this, you will be actively involved in the broking of new business to market - liaising with insurers and negotiating the best possible terms. You will be responsible for dealing with a wide range of classes of commercial business including Property, Liability, Combined, Fleet, Goods In Transit, Cyber amongst others. You should be a proven Insurance Account Handler/Broker or Underwriter used to dealing with complex risks and be looking to join a business which is expanding in its field. Insurance qualifications are preferred but not essential for the right candidate who will be committed, resilient and used to multi asking. A competitive salary and bonuses are on offer, a kitchen sink benefits package plus a great working environment, work from home days and excellent training, apply today for a confidential conversation.

Job Title: HGV Driver Location: Kemsley Mill, Sittingbourne, ME10 2TD Salary: Competitive Job type: Full time, Permanent Working Hours / Pattern: 4 on 4 off 18:00 - 06:00 About Us: FGS Industrial Facilities Management is a Kent based multi-skilled business capable of responding to the needs of industrial clients and their sites. Through our proven track record, our can-do attitude, we are committed to providing bespoke industrial cleaning services, tailored to our clients' needs. The Role: FGS Industrial Facilities Management are looking for an experienced HGV driver to join their team. The successful candidate will be responsible for operating heavy goods vehicles in accordance with company standards and regulatory requirements. Responsibilities: Receive instructions from the Line Manager regarding jobs to be done and carry them out efficiently in accordance with the law and the best interests of the company. Operate machines, equipment and plant as requested and in accordance with policies, procedures and appropriate training. Transporting paper making process waste and other wastes from designated areas to identified on site areas - using appropriate vehicles and equipment. Loading materials as directed by the Line Manager around the site - using appropriate vehicles and equipment, ensuring all lorries, bins and containers are loaded in a timely fashion, all materials and waste are loaded in to containers ensuring the site is kept clean and tidy. Complete all requested reporting information. Carry out driver's maintenance correctly, at the correct intervals and report all vehicle equipment/container faults immediately by the approved system. Report any accident affecting vehicles, equipment, self or third parties to the Contract Manager at once. Complete necessary forms fully. Other Roll on/off / skip (off road driving) Loading using shovel, telehandler, materials handler or other loading machine Sweeper driving Keep all vehicles clean and tidy as well as jet washing and maintaining appearance, this is to be done at regular intervals. Conducting shift handover at each end of your working shift, conduct walk round check at the beginning of each shift. General Maintenance, including washing and maintaining good appearance of vehicles. Ensuring compliance with all company procedures. Keeping the site clean and tidy Operating equipment safely and competently. Assisting with the general operation as required. You must adhere to all Company Policies & procedures (including but not limited to) those specified in the Employment Handbook, H&S Policy, EMS System, IMS System, Management Guide and any financial/accounting systems. You must remain aware at all times of your responsibilities for your own Health and Safety, for the Health and Safety of those directly responsible to you, your working colleagues and any others who may be affected by the operations under your responsibility or control. About you: Essential Requirements: HGV class 2 Experience on RoRo & skip lorries Desirable Requirements: Telehandler and loading shovel Benefits: Life Insurance with access to GP24 Commitment to wellbeing through Employee Assistance Programme Electric Car salary sacrifice scheme for eligible employees Cycle to work scheme Company Events GymFlex salary sacrifice Please click on the APPLY button to send your CV for this role. Candidates with the relevant experience or job title of; HGV Class 2 Driver, Heavy Goods Vehicle (HGV) Driver, Rolloff/Drop-off Driver, Vehicle Transport Driver, Freight Driver, Commercial Driver (Class 2), Class 2 RoRo Driver may also be considered.