DEPUTY PLANT MANAGER (MRF) Job Title Deputy Plant Manager Location Wandsworth, London Salary £55,000 £60,000 + Bonus + Benefits Shift Days (38.5 hours per week) Job Role of the Deputy Plant Manager An exciting opportunity has arisen for a Deputy Plant Manager to join a well-established and growing recycling and waste management facility. This is a key operational role within a busy Materials Recovery Facility (MRF), offering a hands-on position where you will take ownership of plant performance, team leadership, and operational efficiency. Working closely with the Senior Manager, you will be responsible for overseeing the full waste processing operation from intake through to separation ensuring the plant runs safely, efficiently, and in full compliance with environmental regulations. This is a highly visible role combining operational management with a hands-on presence across the site. Key responsibilities include: Managing the waste processing operation ( tonnes daily throughput) Ensuring compliance with environmental permits and legal requirements Overseeing plant performance and resolving operational and quality issues Leading and managing a team of 11 staff including supervisors and operators Ensuring Health & Safety standards are maintained across the facility Preparing reports, analysing performance, and driving improvements Liaising with external bodies such as the Environment Agency Managing budgets, resources, and departmental financial performance Supporting business continuity and maintaining existing contracts Contributing to continuous improvement and operational efficiency initiatives Sector Operational Management / Recycling & Waste Processing Non-Negotiable Requirements of the Deputy Plant Manager Experience within a process, plant, or production environment Proven experience managing teams Desirable Requirements for the Deputy Plant Manager Experience within a Materials Recovery Facility (MRF) or waste/recycling sector IOSH Managing Safely qualification (essential) Management qualification or Certificate of Technical Competence Experience operating plant equipment (e.g. forklifts, loading shovels) The Deputy Plant Manager will benefit from: Working for a well-established and growing environmental services business Clear progression opportunities across multiple UK sites Strong training and development support (e.g. NEBOSH, IOSH) Competitive salary with annual bonus (12.5%) Benefits package including private healthcare, pension, and dental Accessible location with excellent transport links and on-site parking
May 14, 2026
Full time
DEPUTY PLANT MANAGER (MRF) Job Title Deputy Plant Manager Location Wandsworth, London Salary £55,000 £60,000 + Bonus + Benefits Shift Days (38.5 hours per week) Job Role of the Deputy Plant Manager An exciting opportunity has arisen for a Deputy Plant Manager to join a well-established and growing recycling and waste management facility. This is a key operational role within a busy Materials Recovery Facility (MRF), offering a hands-on position where you will take ownership of plant performance, team leadership, and operational efficiency. Working closely with the Senior Manager, you will be responsible for overseeing the full waste processing operation from intake through to separation ensuring the plant runs safely, efficiently, and in full compliance with environmental regulations. This is a highly visible role combining operational management with a hands-on presence across the site. Key responsibilities include: Managing the waste processing operation ( tonnes daily throughput) Ensuring compliance with environmental permits and legal requirements Overseeing plant performance and resolving operational and quality issues Leading and managing a team of 11 staff including supervisors and operators Ensuring Health & Safety standards are maintained across the facility Preparing reports, analysing performance, and driving improvements Liaising with external bodies such as the Environment Agency Managing budgets, resources, and departmental financial performance Supporting business continuity and maintaining existing contracts Contributing to continuous improvement and operational efficiency initiatives Sector Operational Management / Recycling & Waste Processing Non-Negotiable Requirements of the Deputy Plant Manager Experience within a process, plant, or production environment Proven experience managing teams Desirable Requirements for the Deputy Plant Manager Experience within a Materials Recovery Facility (MRF) or waste/recycling sector IOSH Managing Safely qualification (essential) Management qualification or Certificate of Technical Competence Experience operating plant equipment (e.g. forklifts, loading shovels) The Deputy Plant Manager will benefit from: Working for a well-established and growing environmental services business Clear progression opportunities across multiple UK sites Strong training and development support (e.g. NEBOSH, IOSH) Competitive salary with annual bonus (12.5%) Benefits package including private healthcare, pension, and dental Accessible location with excellent transport links and on-site parking
Service Controller £28k-£35k Company based near Derby Job Title Service Controller Department Service & Maintenance Reporting To Operations Manager Location Office-based Derbyshire Role Overview The Service Controller is responsible for the coordination, control, and administration of all service activity , ensuring engineers are effectively scheduled, service work is delivered on time, and all jobs are accurately recorded and ready for invoicing. This is a key operational role within the business and requires a highly organised individual capable of managing a busy service environment with multiple priorities. The role is focused on operational control , not management or sales. Core Responsibilities 1. Engineer Scheduling & Coordination • Manage and maintain engineer diaries • Schedule Planned Preventative Maintenance (PPM) visits • Coordinate reactive service calls and breakdowns • Allocate work efficiently to maximise engineer utilisation • Adjust schedules in real time based on operational requirements 2. PPM & Service Delivery • Ensure all PPM contracts are scheduled and delivered on time • Monitor upcoming, due, and overdue service visits • Maintain service compliance with contractual obligations 3. Service Management System Control All service activity is managed through Joblogic . • Create, update, and close all service jobs within the system • Ensure all job information is accurate and up to date • Track job progress from booking through to completion Non-negotiable requirement: No service activity is to be managed outside of the system. 4. Service Administration & Invoicing Preparation • Ensure all engineer reports are received and recorded • Verify all jobs are complete and properly documented • Prepare completed jobs for invoicing • Maintain accurate service records and documentation 5. Customer Communication • Book and confirm service appointments • Provide updates to customers where required • Act as the primary point of contact for service enquiries • Maintain professional and responsive communication at all times 6. Service Opportunity Coordination • Record engineer-identified repair or upgrade opportunities • Pass all opportunities to the Service Sales function • Track progress through to scheduling where approved Role Boundaries This role does NOT include: • Managing engineer performance (Operations Manager responsibility) • Sales, quoting, or upselling (Service Sales responsibility) • Department strategy or financial management Key Skills & Experience Essential • Experience coordinating engineers or field-based teams • Strong organisational and scheduling ability • Experience using service management or scheduling systems • High level of accuracy and attention to detail • Ability to manage multiple tasks in a fast-paced environment • Strong communication skills Systems • Experience with Joblogic or similar platforms is essential • Confident managing workflows, scheduling, and records within a system-driven environment Desirable • HVAC / air conditioning / building services experience • Facilities management or engineering coordination background • Experience managing PPM contracts Key Performance Indicators • Engineer utilisation • On-time completion of PPM visits • Accuracy of Joblogic records • Time from job completion to invoicing readiness • No lost or unrecorded service activity My client is a growing specialist in HVAC, air conditioning, and energy-efficient building solutions , delivering installation and service works across commercial and domestic sectors. Salary & Package • £28,000 £35,000 depending on experience • Office-based role • Opportunity to join a growing and structured business Important This is not a passive administrative role. My client are looking for someone who can take control, maintain structure, and ensure nothing is missed. If this sounds like you please send George your cv in the first instance
May 14, 2026
Full time
Service Controller £28k-£35k Company based near Derby Job Title Service Controller Department Service & Maintenance Reporting To Operations Manager Location Office-based Derbyshire Role Overview The Service Controller is responsible for the coordination, control, and administration of all service activity , ensuring engineers are effectively scheduled, service work is delivered on time, and all jobs are accurately recorded and ready for invoicing. This is a key operational role within the business and requires a highly organised individual capable of managing a busy service environment with multiple priorities. The role is focused on operational control , not management or sales. Core Responsibilities 1. Engineer Scheduling & Coordination • Manage and maintain engineer diaries • Schedule Planned Preventative Maintenance (PPM) visits • Coordinate reactive service calls and breakdowns • Allocate work efficiently to maximise engineer utilisation • Adjust schedules in real time based on operational requirements 2. PPM & Service Delivery • Ensure all PPM contracts are scheduled and delivered on time • Monitor upcoming, due, and overdue service visits • Maintain service compliance with contractual obligations 3. Service Management System Control All service activity is managed through Joblogic . • Create, update, and close all service jobs within the system • Ensure all job information is accurate and up to date • Track job progress from booking through to completion Non-negotiable requirement: No service activity is to be managed outside of the system. 4. Service Administration & Invoicing Preparation • Ensure all engineer reports are received and recorded • Verify all jobs are complete and properly documented • Prepare completed jobs for invoicing • Maintain accurate service records and documentation 5. Customer Communication • Book and confirm service appointments • Provide updates to customers where required • Act as the primary point of contact for service enquiries • Maintain professional and responsive communication at all times 6. Service Opportunity Coordination • Record engineer-identified repair or upgrade opportunities • Pass all opportunities to the Service Sales function • Track progress through to scheduling where approved Role Boundaries This role does NOT include: • Managing engineer performance (Operations Manager responsibility) • Sales, quoting, or upselling (Service Sales responsibility) • Department strategy or financial management Key Skills & Experience Essential • Experience coordinating engineers or field-based teams • Strong organisational and scheduling ability • Experience using service management or scheduling systems • High level of accuracy and attention to detail • Ability to manage multiple tasks in a fast-paced environment • Strong communication skills Systems • Experience with Joblogic or similar platforms is essential • Confident managing workflows, scheduling, and records within a system-driven environment Desirable • HVAC / air conditioning / building services experience • Facilities management or engineering coordination background • Experience managing PPM contracts Key Performance Indicators • Engineer utilisation • On-time completion of PPM visits • Accuracy of Joblogic records • Time from job completion to invoicing readiness • No lost or unrecorded service activity My client is a growing specialist in HVAC, air conditioning, and energy-efficient building solutions , delivering installation and service works across commercial and domestic sectors. Salary & Package • £28,000 £35,000 depending on experience • Office-based role • Opportunity to join a growing and structured business Important This is not a passive administrative role. My client are looking for someone who can take control, maintain structure, and ensure nothing is missed. If this sounds like you please send George your cv in the first instance
A client of mine who is a leading Housing Association is looking to recruit a Building Safety Manager on a full time permanent basis. Travel across the Regions of, Hampshire, Wiltshire, Somerset, Devon, & Cornwall with 2 x visits to Londer per month with be a requirement for this position, therefore access to own vehicle and driving licence are essential. The Building Safety Team will be the first point of contact for all fire and structural safety enquiries. The Building Safety Manager should influence at senior levels and give expert advice to all levels within the business. Management of building safety controls, processes, and procedures are the responsibility of many different stakeholders within the business. The Building Safety Manager is key in ensuring responsibilities in relation to our higher-risk buildings (HRBs) are effectively coordinated and carried out and evidenced through the building safety cases. Ensure that all HRBs are managed and maintained in accordance with our building safety management system. In addition you will be supporting in developing a culture of high performance, strong engagement and commitment to building and customer safety. Lead a team of a Building Safety Team Leader and an Officer, responsible for daily oversight of the HRBs, reporting on compliance and providing advice and guidance to colleagues and residents on building safety matters. Key Accountabilities Support duty holder in respect of fire and building safety to ensure that we meet our current and anticipated regulatory obligations (including monitoring the regulatory environment and learning from best practice). Ensure that all identified HRBs are managed and maintained in accordance with the requirements of the Building Safety Act. Liaise with external agencies and other housing providers to keep abreast of good practice. Represent the organisation with external partners and stakeholders including Local Authorities, HSE, MHCLG, Fire and Rescue Authorities etc. Develop strong and effective relationships and promote building safety within the Group to ensure that all our activities contribute to improved resident safety. Support the Growth and Assurance Directorate with relevant information required by the Regulator (i.e. supply key building information, update the safety case, provide information to support the application for BAC). Oversee the management of the Mandatory Occurrence Reporting System and the management of customer building safety related complaints in HRBs. Ensure the Director of Health, Safety and Property Compliance is made fully aware of any potential Mandatory Occurrences. Develop and deliver a robust and risk-based approach to building safety which is proportionate and offers best value. Document Building Safety Management System and undertake regular reviews. Compile BSCs for all HRBs including the documentation of building specific safety management systems and risk assessments. Act as the main point of contact for colleagues, customers and stakeholders on matters of fire and building safety in relation to HRBs. Act as joint contact alongside the Head of Fire Safety to Primary Authority Partner - London Fire Brigade (LFB). Develop plans with operational teams for the delivery of fire and building safety work on HRBs including any further investigations or interim measures as required. Develop procedures for the management of relationships with third party Accountable Persons and the monitoring of their building safety and compliance obligations. Be involved in the development of the design guide/employer's requirements/fire strategies for new higher-risk developments. Play a leading role in ensuring the delivery of resident engagement strategies for HRBs. Work with Development and Asset Management colleagues to establish processes and procedures to manage the digital record from handover, throughout occupation phase, and develop and maintain the golden thread of information. Review and sign off all relevant handover information prior to occupation. Work with Asset Management, Service Delivery and Development teams to develop change control processes and gateway approval points for HRBs. Assist in the preparation and presentation of accurate management information and reports for Boards, the Executive and other external stakeholders as required. Take responsibility for own personal development, updating knowledge of changes in legislation, best practice and other developments relevant to the post holder's service and which affect the wider business. Undertake such other duties and responsibilities as may be specified and that are commensurate with the level of the job. Support and deputise for the Head of Property Compliance, when necessary. Experience and Qualifications Educated to degree level or equivalent and\or suitable experience in a related technical role. Specifically technical knowledge of: Building Design & Construction Life Safety, Protection, Fire and Behaviour Compartmentation Fire Strategies Building Fabric & Systems Interaction of System and Components Educated to at least level 4 in a fire safety management or asset compliance discipline. (e.g., hold an advanced fire management diploma or equivalent, NEBOSH Fire certificate or equivalent). Evidence of specialist training and experience, membership of a professional body, or certification by a third-party certification body. Experience of working with multiple stakeholders in a building safety capacity to achieve common goals. Experience of analysing complex and difficult situations and recommending appropriate practical and responsive solutions. Extensive knowledge of statutory and regulatory requirements for building services and safety, particularly in HRBs. Excellent written and verbal communication skills with a particular strength for influencing, negotiating and consultation. Strong customer focus and experience of managing relationships with customers and both internal and external stakeholders. Interpersonal, communication and leadership skills with the ability to motivate and develop the team and individuals. Ability to read and disseminate technical, performance data, and indicators; and translate technical information for a non-technical audience. Good understanding of Health and Safety legislation and issues affecting the delivery of construction works and a safe building environment. Experience of using digital solutions/software to monitor and evidence performance. Hold a full valid driving licence and able to travel locally, regionally and nationally, including some nights away from home. stride is acting as an Employment Agency in relation to this vacancy.
May 14, 2026
Full time
A client of mine who is a leading Housing Association is looking to recruit a Building Safety Manager on a full time permanent basis. Travel across the Regions of, Hampshire, Wiltshire, Somerset, Devon, & Cornwall with 2 x visits to Londer per month with be a requirement for this position, therefore access to own vehicle and driving licence are essential. The Building Safety Team will be the first point of contact for all fire and structural safety enquiries. The Building Safety Manager should influence at senior levels and give expert advice to all levels within the business. Management of building safety controls, processes, and procedures are the responsibility of many different stakeholders within the business. The Building Safety Manager is key in ensuring responsibilities in relation to our higher-risk buildings (HRBs) are effectively coordinated and carried out and evidenced through the building safety cases. Ensure that all HRBs are managed and maintained in accordance with our building safety management system. In addition you will be supporting in developing a culture of high performance, strong engagement and commitment to building and customer safety. Lead a team of a Building Safety Team Leader and an Officer, responsible for daily oversight of the HRBs, reporting on compliance and providing advice and guidance to colleagues and residents on building safety matters. Key Accountabilities Support duty holder in respect of fire and building safety to ensure that we meet our current and anticipated regulatory obligations (including monitoring the regulatory environment and learning from best practice). Ensure that all identified HRBs are managed and maintained in accordance with the requirements of the Building Safety Act. Liaise with external agencies and other housing providers to keep abreast of good practice. Represent the organisation with external partners and stakeholders including Local Authorities, HSE, MHCLG, Fire and Rescue Authorities etc. Develop strong and effective relationships and promote building safety within the Group to ensure that all our activities contribute to improved resident safety. Support the Growth and Assurance Directorate with relevant information required by the Regulator (i.e. supply key building information, update the safety case, provide information to support the application for BAC). Oversee the management of the Mandatory Occurrence Reporting System and the management of customer building safety related complaints in HRBs. Ensure the Director of Health, Safety and Property Compliance is made fully aware of any potential Mandatory Occurrences. Develop and deliver a robust and risk-based approach to building safety which is proportionate and offers best value. Document Building Safety Management System and undertake regular reviews. Compile BSCs for all HRBs including the documentation of building specific safety management systems and risk assessments. Act as the main point of contact for colleagues, customers and stakeholders on matters of fire and building safety in relation to HRBs. Act as joint contact alongside the Head of Fire Safety to Primary Authority Partner - London Fire Brigade (LFB). Develop plans with operational teams for the delivery of fire and building safety work on HRBs including any further investigations or interim measures as required. Develop procedures for the management of relationships with third party Accountable Persons and the monitoring of their building safety and compliance obligations. Be involved in the development of the design guide/employer's requirements/fire strategies for new higher-risk developments. Play a leading role in ensuring the delivery of resident engagement strategies for HRBs. Work with Development and Asset Management colleagues to establish processes and procedures to manage the digital record from handover, throughout occupation phase, and develop and maintain the golden thread of information. Review and sign off all relevant handover information prior to occupation. Work with Asset Management, Service Delivery and Development teams to develop change control processes and gateway approval points for HRBs. Assist in the preparation and presentation of accurate management information and reports for Boards, the Executive and other external stakeholders as required. Take responsibility for own personal development, updating knowledge of changes in legislation, best practice and other developments relevant to the post holder's service and which affect the wider business. Undertake such other duties and responsibilities as may be specified and that are commensurate with the level of the job. Support and deputise for the Head of Property Compliance, when necessary. Experience and Qualifications Educated to degree level or equivalent and\or suitable experience in a related technical role. Specifically technical knowledge of: Building Design & Construction Life Safety, Protection, Fire and Behaviour Compartmentation Fire Strategies Building Fabric & Systems Interaction of System and Components Educated to at least level 4 in a fire safety management or asset compliance discipline. (e.g., hold an advanced fire management diploma or equivalent, NEBOSH Fire certificate or equivalent). Evidence of specialist training and experience, membership of a professional body, or certification by a third-party certification body. Experience of working with multiple stakeholders in a building safety capacity to achieve common goals. Experience of analysing complex and difficult situations and recommending appropriate practical and responsive solutions. Extensive knowledge of statutory and regulatory requirements for building services and safety, particularly in HRBs. Excellent written and verbal communication skills with a particular strength for influencing, negotiating and consultation. Strong customer focus and experience of managing relationships with customers and both internal and external stakeholders. Interpersonal, communication and leadership skills with the ability to motivate and develop the team and individuals. Ability to read and disseminate technical, performance data, and indicators; and translate technical information for a non-technical audience. Good understanding of Health and Safety legislation and issues affecting the delivery of construction works and a safe building environment. Experience of using digital solutions/software to monitor and evidence performance. Hold a full valid driving licence and able to travel locally, regionally and nationally, including some nights away from home. stride is acting as an Employment Agency in relation to this vacancy.
Do you have experience working in a within a manufacturing environment? If so, this position could be perfect for you! Our client is a global, leading precision component manufacturer primarily operating in the Aerospace sector. They manufacture precision engineered parts for aerospace customers (mainly precision fabrication and machining) and are looking for a General Hand to join their growing team. The ideal candidate will have relevant experience supporting a facilities/maintenance department. Manufacturing Team Leader (Machine Shop) Permanent Up to £41,200 39 hours (Flexible Start & Finish Times) Mon-Fri: 07:00 and 08:00 (Start) Mon-Thurs: 16:00 and 17:00 (Finish), Friday: 12.00 (Finish) Derby Manufacturing Team Leader (Machine Shop) Job Description Support the "internal customer" (Manufacturing Manager) by sharing agreed objectives on EHS, Quality, Cost and Delivery and participating in the Operational Control model. Responsible for conducting the designated departmental walk the floor routine. Participate in the Daily Operations meeting, taking ownership of problems assigned to the TL function for resolution. Participation also includes presenting daily production metrics, quality issues, reporting on departmental EHS and capacity planning. Contribute to the delivery of the EHS Model, by leading in Job Safety Observations and providing technical/process solutions to EHS problems where appropriate. Understand the process constraints and operating rules of the value stream covered in the TL role and lead problem-solving exercises to improve flow where relevant. Support Manufacturing Manager through day-to-day supervision of Machine Shop Manufacturing Team Leader (Machine Shop) Essential Experience/Skills/Qualifications Must have leadership/management experience Knowledge of SQCDP and confident communicator Demonstrates good teamwork, but should also be capable of working individually Manufacturing Team Leader (Machine Shop) Company Benefits 28 days Annual Leave (inclusive of Bank Holidays) Participation in the Employee Bonus Scheme Pension Scheme Eligibility If you feel you're a good fit for this position, please click 'apply'
May 14, 2026
Full time
Do you have experience working in a within a manufacturing environment? If so, this position could be perfect for you! Our client is a global, leading precision component manufacturer primarily operating in the Aerospace sector. They manufacture precision engineered parts for aerospace customers (mainly precision fabrication and machining) and are looking for a General Hand to join their growing team. The ideal candidate will have relevant experience supporting a facilities/maintenance department. Manufacturing Team Leader (Machine Shop) Permanent Up to £41,200 39 hours (Flexible Start & Finish Times) Mon-Fri: 07:00 and 08:00 (Start) Mon-Thurs: 16:00 and 17:00 (Finish), Friday: 12.00 (Finish) Derby Manufacturing Team Leader (Machine Shop) Job Description Support the "internal customer" (Manufacturing Manager) by sharing agreed objectives on EHS, Quality, Cost and Delivery and participating in the Operational Control model. Responsible for conducting the designated departmental walk the floor routine. Participate in the Daily Operations meeting, taking ownership of problems assigned to the TL function for resolution. Participation also includes presenting daily production metrics, quality issues, reporting on departmental EHS and capacity planning. Contribute to the delivery of the EHS Model, by leading in Job Safety Observations and providing technical/process solutions to EHS problems where appropriate. Understand the process constraints and operating rules of the value stream covered in the TL role and lead problem-solving exercises to improve flow where relevant. Support Manufacturing Manager through day-to-day supervision of Machine Shop Manufacturing Team Leader (Machine Shop) Essential Experience/Skills/Qualifications Must have leadership/management experience Knowledge of SQCDP and confident communicator Demonstrates good teamwork, but should also be capable of working individually Manufacturing Team Leader (Machine Shop) Company Benefits 28 days Annual Leave (inclusive of Bank Holidays) Participation in the Employee Bonus Scheme Pension Scheme Eligibility If you feel you're a good fit for this position, please click 'apply'
Client Services Manager About Us Located in Huntingdon, Just Digital is a leading independent Print and Marketing Services business that provides sophisticated marketing collateral and print fulfilment services to organisations and leading brands across the UK. Established in 2003, we have grown every year since incorporation and have established an outstanding reputation for the quality of our work and service levels. We hold people at the centre of what we do and continue to monitor and improve our processes. We have become a Living Wage Accredited employer and have exciting expansion plans with the aim to double our turnover in the next few years. Never has it been a more exciting time to join us. Role Summary We are looking for a Client Services Manager to join our dynamic Marketing Services department. Working in a fast-paced environment, the Client Services Manager will be responsible for managing key accounts across a range of services including online marketing portals, creative services, marketing campaign management, small and large format print. The main responsibility being to optimise quality of service, business growth, customer satisfaction and to lead the team in connection with this. Key Responsibilities: Maintain and develop long-lasting relationships with your portfolio of clients to maximise potential. Understand the client s business, customers, markets and competitors plus, an understanding of the clients internal issues, processes and policies. Conduct quarterly review meetings and proactively communicate to clients regarding new products and services suitable for them. Identify opportunities to maximise and increase revenue. Regularly review clients products and services to ensure quality of service. Resolve complex queries and complaints and escalate where necessary. Maintain an unrivalled customer experience. Ensure client SLAs are met. Report internally on KPIs and commercial results including potential risks. Have a financial understanding of products and services offered. Manage and mentor a team of Account Executives and Customer Service Administrators. Development of team via training, coaching and mentoring. Identify skill gaps and opportunities for growth. Performance management and appraisals. Onboarding and training. Identify operational issues and problem solve. Liaise with internal teams and suppliers. Administration tasks related to the role including keeping systems up to date. All staff are responsible for adhering to the ISO Policies and Procedures in place. You Will Have: Previous experience of client relationship management. Experience of managing a small team. Experience in the print, creative or SAAS industry an advantage. A confident communicator both internally and externally. Team leadership. Influence sales through investigating client s needs and unstated needs. Work under pressure to strict deadlines, whilst still maintaining a high level of attention to detail. Forward thinking and proactive approach. Problem solving and decision making. Commercial awareness. Able to work to targets. Work independently and as part of a team. Excellent organisational and time management skills. Experience with Excel, Word, Outlook, Internet and Internal systems. What We Offer In Return: 4 x Salary life assurance Up to 75% income protection Private Medical (after a qualifying period) Enhanced pension scheme Enhanced maternity and paternity pay Starting at 24 days holiday plus bank holidays 35 hour working week Employee Assistance Programme Unum Trained mental health first aiders Eye-care Scheme Cycle to work scheme Time off on your birthday Social and charity events Exclusive staff discounts
May 14, 2026
Full time
Client Services Manager About Us Located in Huntingdon, Just Digital is a leading independent Print and Marketing Services business that provides sophisticated marketing collateral and print fulfilment services to organisations and leading brands across the UK. Established in 2003, we have grown every year since incorporation and have established an outstanding reputation for the quality of our work and service levels. We hold people at the centre of what we do and continue to monitor and improve our processes. We have become a Living Wage Accredited employer and have exciting expansion plans with the aim to double our turnover in the next few years. Never has it been a more exciting time to join us. Role Summary We are looking for a Client Services Manager to join our dynamic Marketing Services department. Working in a fast-paced environment, the Client Services Manager will be responsible for managing key accounts across a range of services including online marketing portals, creative services, marketing campaign management, small and large format print. The main responsibility being to optimise quality of service, business growth, customer satisfaction and to lead the team in connection with this. Key Responsibilities: Maintain and develop long-lasting relationships with your portfolio of clients to maximise potential. Understand the client s business, customers, markets and competitors plus, an understanding of the clients internal issues, processes and policies. Conduct quarterly review meetings and proactively communicate to clients regarding new products and services suitable for them. Identify opportunities to maximise and increase revenue. Regularly review clients products and services to ensure quality of service. Resolve complex queries and complaints and escalate where necessary. Maintain an unrivalled customer experience. Ensure client SLAs are met. Report internally on KPIs and commercial results including potential risks. Have a financial understanding of products and services offered. Manage and mentor a team of Account Executives and Customer Service Administrators. Development of team via training, coaching and mentoring. Identify skill gaps and opportunities for growth. Performance management and appraisals. Onboarding and training. Identify operational issues and problem solve. Liaise with internal teams and suppliers. Administration tasks related to the role including keeping systems up to date. All staff are responsible for adhering to the ISO Policies and Procedures in place. You Will Have: Previous experience of client relationship management. Experience of managing a small team. Experience in the print, creative or SAAS industry an advantage. A confident communicator both internally and externally. Team leadership. Influence sales through investigating client s needs and unstated needs. Work under pressure to strict deadlines, whilst still maintaining a high level of attention to detail. Forward thinking and proactive approach. Problem solving and decision making. Commercial awareness. Able to work to targets. Work independently and as part of a team. Excellent organisational and time management skills. Experience with Excel, Word, Outlook, Internet and Internal systems. What We Offer In Return: 4 x Salary life assurance Up to 75% income protection Private Medical (after a qualifying period) Enhanced pension scheme Enhanced maternity and paternity pay Starting at 24 days holiday plus bank holidays 35 hour working week Employee Assistance Programme Unum Trained mental health first aiders Eye-care Scheme Cycle to work scheme Time off on your birthday Social and charity events Exclusive staff discounts
Site Engineer - Water Treatment - Cheltenham Your new company You will be joining a leading contractor delivering key civils works on a live water treatment facility. With a strong presence across major UK water frameworks, they require an experienced Site Engineer to support delivery on a critical infrastructure project. Your new role As a Site Engineer, you will play a key role in supporting site operations, with a strong focus on setting out, quality assurance and documentation across civils packages. Your responsibilities will include: Carrying out all aspects of site setting out using total station, GPS and survey equipment Ensuring accurate implementation of design drawings and specifications on site Producing and maintaining quality documentation, including ITPs, as-built records and QA files Completing inspections of works and ensuring compliance with client specifications Supporting the management of subcontractors and coordinating daily site activities Raising and managing technical queries (TQs) and RFIs Assisting with programme delivery and reporting progress to the Site Manager / Project Manager Reviewing and implementing RAMS and ensuring safe systems of work are followed Maintaining accurate records including site diaries, surveys and quality reports What you'll need to succeed Proven experience as a Site Engineer within civil engineering or water infrastructure projects Strong background in setting out (drainage, concrete works, utilities, treatment structures) Experience managing QA documentation including ITPs, as-builts, and quality records Ability to interpret engineering drawings and deliver works to specification Experience working on live operational or regulated sites Qualifications / Skills: CSCS Card SSSTS or SMSTS (desirable) Competent with survey equipment (Total Station, GPS, AutoCAD) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 14, 2026
Seasonal
Site Engineer - Water Treatment - Cheltenham Your new company You will be joining a leading contractor delivering key civils works on a live water treatment facility. With a strong presence across major UK water frameworks, they require an experienced Site Engineer to support delivery on a critical infrastructure project. Your new role As a Site Engineer, you will play a key role in supporting site operations, with a strong focus on setting out, quality assurance and documentation across civils packages. Your responsibilities will include: Carrying out all aspects of site setting out using total station, GPS and survey equipment Ensuring accurate implementation of design drawings and specifications on site Producing and maintaining quality documentation, including ITPs, as-built records and QA files Completing inspections of works and ensuring compliance with client specifications Supporting the management of subcontractors and coordinating daily site activities Raising and managing technical queries (TQs) and RFIs Assisting with programme delivery and reporting progress to the Site Manager / Project Manager Reviewing and implementing RAMS and ensuring safe systems of work are followed Maintaining accurate records including site diaries, surveys and quality reports What you'll need to succeed Proven experience as a Site Engineer within civil engineering or water infrastructure projects Strong background in setting out (drainage, concrete works, utilities, treatment structures) Experience managing QA documentation including ITPs, as-builts, and quality records Ability to interpret engineering drawings and deliver works to specification Experience working on live operational or regulated sites Qualifications / Skills: CSCS Card SSSTS or SMSTS (desirable) Competent with survey equipment (Total Station, GPS, AutoCAD) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Job Description: Your impact Are you ready to launch your career and make an impact on real world projects from day one? At Leonardo, we're looking for graduates who want to be part of something bigger-shaping innovation, advancing technology, and enhancing global safety. We are committed to developing our graduates into leading technical or business professionals, and as such we will also support you through your preferred route for professional development. Our 2 year Graduate Programme gives you the opportunity to work on exciting and challenging projects alongside subject matter experts. On joining, you will receive a competitive starting salary, plus a £1,000 welcome bonus. You'll also be eligible for a £1,000 exit bonus upon successful completion of the programme. In addition, you may be eligible for a Temporary Accommodation Allowance (TAA), subject to specific criteria. We encourage you to spend at least four days each week on site to integrate with your team and maximise your learning experience. We have a fantastic new opportunity for a Project Management Business Graduate within the Project Management function. During the programme, you will: Start with an Induction into Leonardo, followed by team building activities. There will also be a Project Management specific induction to ensure that scheme requirements and expectations are fully established. From day one, you will be immersed in a wide range of development opportunities, delivered across both virtual platforms and practical working environments. As part of the graduate scheme, placements typically consist of 6 month rotations across the Project Management function, offering exposure to a wide range of projects and business areas. A key highlight of the programme is the opportunity to undertake a 3 month external placement elsewhere within the business, broadening your organisational understanding and professional network. This structured scheme is designed to help you build both your technical expertise and soft skills, offering a more comprehensive development experience than a direct entry role might provide. You'll gain insights into real world challenges while working alongside experienced professionals across multiple disciplines. In collaboration with the Project Management Team and the Early Careers Team, you will also have the chance to help shape your own development path. This includes selecting placements that align with your career goals and provide visibility of the entire Product Life Cycle - from concept and design through to delivery and in service support - as well as broader business operations. Leonardo is committed to nurturing its graduates into future leaders and professionals within the business and technical communities. We actively encourage a culture of lifelong learning, and our graduates benefit from access to Coursera and LinkedIn Learning - offering a catalogue of over 4,000 courses across a broad range of subjects. This empowers you to take ownership of your development and tailor your learning journey to match your professional ambitions and personal interests. As a Project Management Graduate, you will Project Life Cycle Support: Assist project managers in coordinating cross functional teams to ensure successful progression through each phase of the programme, while monitoring schedule, cost, risk, and quality parameters. Product Roadmap Development: Contribute to the long term strategic development of various aircraft platforms, aligning technical roadmaps with business goals. Bid and Proposal Consulting: Support the preparation of bids and proposals for future aircraft sales by providing project management input and commercial insight. Programme Phase Engagement: Gain hands on experience across multiple aircraft programme phases including design definition, procurement, build and flight test, and final delivery to the customer. Aircraft Deliveries and Contract Fulfilment: Support contract execution and deliverables, ensuring timely and high quality delivery of aircraft and associated services. PMO Support: Work within the Project Management Office to provide governance, reporting, and project control support. Stakeholder Management: Assist with internal and external stakeholder engagement, including customers, suppliers, and cross functional teams, ensuring clear communication and alignment throughout the project. International Exposure: Participate in domestic and international site visits, offering a broader understanding of customer environments and operational requirements. You may also have the opportunity to visit customer facilities both domestically and internationally, gaining first hand exposure to operational environments and strengthening customer relationships. By working alongside world leading specialists in the aerospace sector, you will continuously enhance your technical capabilities, while developing both academic and practical understanding of the complex and fast paced aerospace industry. This role provides a comprehensive foundation for a future career in project management within high technology engineering environments. What you'll bring Entry Requirements Minimum 2:2 Bachelors or Masters in Engineering Management, Economics or Business related subject. Security Clearance This role is subject to pre employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) will apply, this will include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Why join us At Leonardo, our people are at the heart of everything we do, key contributors in shaping innovation, advancing technology, and enhancing global safety. We offer a comprehensive, company funded benefits package that supports your wellbeing, career development, and work life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi days each year. Secure your future: Benefit from our award winning pension scheme with up to 15% employer contribution. Your wellbeing matters: Free access to mental health support, financial advice, and employee led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding performance: All employees are eligible for our bonus scheme. Join in our success: Our annual Employee Stock Ownership Plan provides you the opportunity to own shares in Leonardo. Tailored perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. For a full list of our company benefits please visit: We are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people, communities and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location: GB - Yeovil - Lysander Rd Contract Type: Fixed term Hybrid Working: Hybrid
May 14, 2026
Full time
Job Description: Your impact Are you ready to launch your career and make an impact on real world projects from day one? At Leonardo, we're looking for graduates who want to be part of something bigger-shaping innovation, advancing technology, and enhancing global safety. We are committed to developing our graduates into leading technical or business professionals, and as such we will also support you through your preferred route for professional development. Our 2 year Graduate Programme gives you the opportunity to work on exciting and challenging projects alongside subject matter experts. On joining, you will receive a competitive starting salary, plus a £1,000 welcome bonus. You'll also be eligible for a £1,000 exit bonus upon successful completion of the programme. In addition, you may be eligible for a Temporary Accommodation Allowance (TAA), subject to specific criteria. We encourage you to spend at least four days each week on site to integrate with your team and maximise your learning experience. We have a fantastic new opportunity for a Project Management Business Graduate within the Project Management function. During the programme, you will: Start with an Induction into Leonardo, followed by team building activities. There will also be a Project Management specific induction to ensure that scheme requirements and expectations are fully established. From day one, you will be immersed in a wide range of development opportunities, delivered across both virtual platforms and practical working environments. As part of the graduate scheme, placements typically consist of 6 month rotations across the Project Management function, offering exposure to a wide range of projects and business areas. A key highlight of the programme is the opportunity to undertake a 3 month external placement elsewhere within the business, broadening your organisational understanding and professional network. This structured scheme is designed to help you build both your technical expertise and soft skills, offering a more comprehensive development experience than a direct entry role might provide. You'll gain insights into real world challenges while working alongside experienced professionals across multiple disciplines. In collaboration with the Project Management Team and the Early Careers Team, you will also have the chance to help shape your own development path. This includes selecting placements that align with your career goals and provide visibility of the entire Product Life Cycle - from concept and design through to delivery and in service support - as well as broader business operations. Leonardo is committed to nurturing its graduates into future leaders and professionals within the business and technical communities. We actively encourage a culture of lifelong learning, and our graduates benefit from access to Coursera and LinkedIn Learning - offering a catalogue of over 4,000 courses across a broad range of subjects. This empowers you to take ownership of your development and tailor your learning journey to match your professional ambitions and personal interests. As a Project Management Graduate, you will Project Life Cycle Support: Assist project managers in coordinating cross functional teams to ensure successful progression through each phase of the programme, while monitoring schedule, cost, risk, and quality parameters. Product Roadmap Development: Contribute to the long term strategic development of various aircraft platforms, aligning technical roadmaps with business goals. Bid and Proposal Consulting: Support the preparation of bids and proposals for future aircraft sales by providing project management input and commercial insight. Programme Phase Engagement: Gain hands on experience across multiple aircraft programme phases including design definition, procurement, build and flight test, and final delivery to the customer. Aircraft Deliveries and Contract Fulfilment: Support contract execution and deliverables, ensuring timely and high quality delivery of aircraft and associated services. PMO Support: Work within the Project Management Office to provide governance, reporting, and project control support. Stakeholder Management: Assist with internal and external stakeholder engagement, including customers, suppliers, and cross functional teams, ensuring clear communication and alignment throughout the project. International Exposure: Participate in domestic and international site visits, offering a broader understanding of customer environments and operational requirements. You may also have the opportunity to visit customer facilities both domestically and internationally, gaining first hand exposure to operational environments and strengthening customer relationships. By working alongside world leading specialists in the aerospace sector, you will continuously enhance your technical capabilities, while developing both academic and practical understanding of the complex and fast paced aerospace industry. This role provides a comprehensive foundation for a future career in project management within high technology engineering environments. What you'll bring Entry Requirements Minimum 2:2 Bachelors or Masters in Engineering Management, Economics or Business related subject. Security Clearance This role is subject to pre employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) will apply, this will include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Why join us At Leonardo, our people are at the heart of everything we do, key contributors in shaping innovation, advancing technology, and enhancing global safety. We offer a comprehensive, company funded benefits package that supports your wellbeing, career development, and work life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi days each year. Secure your future: Benefit from our award winning pension scheme with up to 15% employer contribution. Your wellbeing matters: Free access to mental health support, financial advice, and employee led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding performance: All employees are eligible for our bonus scheme. Join in our success: Our annual Employee Stock Ownership Plan provides you the opportunity to own shares in Leonardo. Tailored perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. For a full list of our company benefits please visit: We are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people, communities and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location: GB - Yeovil - Lysander Rd Contract Type: Fixed term Hybrid Working: Hybrid
Multi-Skilled Construction Maintenance Operative Luton - Aylesbury and surrounding areas Permanent About us MCR Property Group is a leading independent real estate investment and development company with a strong presence across the UK, operating from offices in Manchester, London, Birmingham, and Glasgow. The business focuses on the development of new residential and industrial projects alongside the active management of a diverse portfolio, which includes approximately 5,000 residential plots and commercial and industrial assets with a value in excess of £2 billion. The company is entering an exciting period of continued growth and is seeking motivated, reliable, and self-driven individuals who take pride in their work and have a genuine interest in property and building maintenance. This role offers the opportunity to join a supportive team within a business that is committed to quality, consistency, and long-term success. Who we want MCR Property Group is currently seeking a Construction Maintenance Operative to join our team in the South East to cover a corridor around Luton, Aylesbury and surrounding areas. This is an excellent opportunity to become part of a fast-paced, thriving business that offers genuine opportunities for growth and long-term development. If you are looking to join a company where your skills are valued and your contribution directly supports the delivery and performance of high-quality property assets, we would be pleased to hear from you. As our new Construction Maintenance Operative, you will be responsible for carrying out routine maintenance works and reactive repairs across a range of residential, commercial, and industrial properties. Your duties will include undertaking tapering and jointing and wider carpentry, minor plumbing, electrical, carpentry, and HVAC repairs, as well as inspecting and maintaining building systems and equipment to ensure they remain safe, compliant, and fully operational. You will respond to maintenance requests in a timely and efficient manner, install, repair, and replace fixtures and appliances where required, and ensure that all working areas are kept clean, safe, and well organised. The role will require clear communication with property managers, colleagues, and tenants as necessary, alongside effective coordination with other team members to ensure work is completed smoothly and efficiently. Accurate record keeping will also form part of the position, with responsibility for maintaining clear logs of maintenance and repair activities undertaken. Applicants should have proven experience in a maintenance, handyman, or similar role and possess a strong working knowledge of general repair and maintenance tasks. A basic understanding of plumbing, electrical, carpentry, and HVAC systems is essential, along with the ability to use hand and power tools safely and effectively. You will be expected to demonstrate strong problem-solving skills, good attention to detail, and the ability to work both independently and as part of a wider team. Good communication and interpersonal skills are important, as is a proactive and reliable approach to work. A full driving licence and reliable transport are required, along with a willingness to travel to sites across Manchester and the surrounding area. Flexibility to undertake occasional evening or weekend work may be required depending on operational needs. Cladding experience is desirable, and candidates must have their own tools. What we offer In return, MCR Property Group offers a competitive salary and a comprehensive benefits package. This includes 20 days' holiday plus bank holidays, increasing by one additional day for each completed year of service up to a maximum of 25 days, along with your birthday off. The role also offers genuine opportunities for career progression within the company, supported by training, development opportunities, and ongoing health and safety training.
May 14, 2026
Full time
Multi-Skilled Construction Maintenance Operative Luton - Aylesbury and surrounding areas Permanent About us MCR Property Group is a leading independent real estate investment and development company with a strong presence across the UK, operating from offices in Manchester, London, Birmingham, and Glasgow. The business focuses on the development of new residential and industrial projects alongside the active management of a diverse portfolio, which includes approximately 5,000 residential plots and commercial and industrial assets with a value in excess of £2 billion. The company is entering an exciting period of continued growth and is seeking motivated, reliable, and self-driven individuals who take pride in their work and have a genuine interest in property and building maintenance. This role offers the opportunity to join a supportive team within a business that is committed to quality, consistency, and long-term success. Who we want MCR Property Group is currently seeking a Construction Maintenance Operative to join our team in the South East to cover a corridor around Luton, Aylesbury and surrounding areas. This is an excellent opportunity to become part of a fast-paced, thriving business that offers genuine opportunities for growth and long-term development. If you are looking to join a company where your skills are valued and your contribution directly supports the delivery and performance of high-quality property assets, we would be pleased to hear from you. As our new Construction Maintenance Operative, you will be responsible for carrying out routine maintenance works and reactive repairs across a range of residential, commercial, and industrial properties. Your duties will include undertaking tapering and jointing and wider carpentry, minor plumbing, electrical, carpentry, and HVAC repairs, as well as inspecting and maintaining building systems and equipment to ensure they remain safe, compliant, and fully operational. You will respond to maintenance requests in a timely and efficient manner, install, repair, and replace fixtures and appliances where required, and ensure that all working areas are kept clean, safe, and well organised. The role will require clear communication with property managers, colleagues, and tenants as necessary, alongside effective coordination with other team members to ensure work is completed smoothly and efficiently. Accurate record keeping will also form part of the position, with responsibility for maintaining clear logs of maintenance and repair activities undertaken. Applicants should have proven experience in a maintenance, handyman, or similar role and possess a strong working knowledge of general repair and maintenance tasks. A basic understanding of plumbing, electrical, carpentry, and HVAC systems is essential, along with the ability to use hand and power tools safely and effectively. You will be expected to demonstrate strong problem-solving skills, good attention to detail, and the ability to work both independently and as part of a wider team. Good communication and interpersonal skills are important, as is a proactive and reliable approach to work. A full driving licence and reliable transport are required, along with a willingness to travel to sites across Manchester and the surrounding area. Flexibility to undertake occasional evening or weekend work may be required depending on operational needs. Cladding experience is desirable, and candidates must have their own tools. What we offer In return, MCR Property Group offers a competitive salary and a comprehensive benefits package. This includes 20 days' holiday plus bank holidays, increasing by one additional day for each completed year of service up to a maximum of 25 days, along with your birthday off. The role also offers genuine opportunities for career progression within the company, supported by training, development opportunities, and ongoing health and safety training.
We are working with Private Rental Developer who are in the process of setting up their Residential Service Hub in the North West London area. They have around 400 high quality properties under management with a strong long-term growth strategy and the funds to complete these. They are looking to add around 1000 properties annually, currently initially focusing on the Home Counties. They have a need for a Resident Services Lead to support tenants with their queries and resolve issues, supporting them from when they first move in. Working closely with property managers, operational teams and on-site staff, you will help ensure enquiries, maintenance requests and resident communications are handled consistently across the portfolio. You will also support the effective use of systems and contribute to maintaining strong service standards as the portfolio continues to grow, giving you the opportunity to grow with the business. You will: Resident Enquiries & Communication Act as a first point of contact for resident enquiries across phone, email and digital platforms. Provide clear and timely responses, making sure queries are followed through to resolution. Log and manage enquiries and service requests within property management or CRM systems. Complaints Management Manage resident complaints, ensuring they are recorded, investigated and resolved in line with company procedures. Maintain accurate records. Escalate more complex or sensitive issues where needed. Ensure complaint handling complies with data protection requirements and ICO guidance. Operational Coordination Coordinate resident service requests with property managers and contractors. Support the management of maintenance requests and operational service queries. Act as the link between residents and internal teams to make sure issues are picked up and resolved efficiently. Maintain accurate records of resident communications and service requests. Resident Experience Support the delivery of a consistent and positive resident experience across the portfolio. Assist with resident engagement initiatives and community activities where required Engage with Residents prior to their move in day to coordinate a seamless move in process and when they move out. Systems & Administration Use operational systems to track enquiries, complaints and service requests. Keep resident information and service records are accurate and up to date. Support service monitoring by maintaining accurate data and assisting with performance tracking where required. You will have: Relevant qualification or equivalent experience in customer service, housing, property management, hospitality or business administration. Experience handling resident or customer enquiries and complaints, including investigation and resolution. Experience using CRM systems, property management systems and Microsoft Office What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 14, 2026
Full time
We are working with Private Rental Developer who are in the process of setting up their Residential Service Hub in the North West London area. They have around 400 high quality properties under management with a strong long-term growth strategy and the funds to complete these. They are looking to add around 1000 properties annually, currently initially focusing on the Home Counties. They have a need for a Resident Services Lead to support tenants with their queries and resolve issues, supporting them from when they first move in. Working closely with property managers, operational teams and on-site staff, you will help ensure enquiries, maintenance requests and resident communications are handled consistently across the portfolio. You will also support the effective use of systems and contribute to maintaining strong service standards as the portfolio continues to grow, giving you the opportunity to grow with the business. You will: Resident Enquiries & Communication Act as a first point of contact for resident enquiries across phone, email and digital platforms. Provide clear and timely responses, making sure queries are followed through to resolution. Log and manage enquiries and service requests within property management or CRM systems. Complaints Management Manage resident complaints, ensuring they are recorded, investigated and resolved in line with company procedures. Maintain accurate records. Escalate more complex or sensitive issues where needed. Ensure complaint handling complies with data protection requirements and ICO guidance. Operational Coordination Coordinate resident service requests with property managers and contractors. Support the management of maintenance requests and operational service queries. Act as the link between residents and internal teams to make sure issues are picked up and resolved efficiently. Maintain accurate records of resident communications and service requests. Resident Experience Support the delivery of a consistent and positive resident experience across the portfolio. Assist with resident engagement initiatives and community activities where required Engage with Residents prior to their move in day to coordinate a seamless move in process and when they move out. Systems & Administration Use operational systems to track enquiries, complaints and service requests. Keep resident information and service records are accurate and up to date. Support service monitoring by maintaining accurate data and assisting with performance tracking where required. You will have: Relevant qualification or equivalent experience in customer service, housing, property management, hospitality or business administration. Experience handling resident or customer enquiries and complaints, including investigation and resolution. Experience using CRM systems, property management systems and Microsoft Office What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Building Physics Engineer Manchester Full-time Office-based (hybrid post probation) Overview Our client is seeking a skilled and motivated Building Physics Engineer to join their dynamic and growing team. This is an exciting opportunity to contribute to the delivery of energy-efficient and sustainable building solutions. The role involves conducting detailed performance analysis, simulation modelling, and providing expert advice on low-carbon design strategies across a diverse range of projects. Benefits Competitive salary based on experience and qualifications. Opportunity to work on a variety of innovative and impactful projects. Hybrid working model available post-probation. Professional development and training opportunities to support career growth. Collaborative and supportive team environment. Contribution to meaningful projects that promote sustainability and energy efficiency. Day-to-Day Conduct detailed energy performance simulations and thermal analysis for ongoing projects. Collaborate with architects, engineers, and project managers to integrate sustainable design strategies. Prepare technical reports and documentation to support planning applications and compliance requirements. Stay updated on the latest industry standards, regulations, and technologies to ensure best practices. Provide expert advice on energy efficiency and low-carbon technologies during project meetings. Review and refine designs to optimise energy performance and sustainability outcomes. Key Responsibilities Perform building energy modelling and performance simulations using industry-standard tools. Analyse thermal performance, including heat gains and losses, and identify opportunities for improvement. Support project teams by providing energy and sustainability input throughout the design process. Ensure compliance with UK Building Regulations and environmental standards. Prepare energy and sustainability documentation for planning submissions. Conduct operational energy and HVAC modelling assessments. Provide technical guidance on the integration of sustainable and low-carbon technologies. Collaborate with internal teams and external stakeholders to deliver tailored, high-quality solutions. Qualifications 3-5 years of experience in a building physics or similar role. Strong proficiency in IES VE software (essential). Degree in a relevant discipline such as Physics, Engineering, or Building Services. Certified Non-Domestic Energy Assessor with accreditation (e.g., CIBSE or Elmhurst). Solid understanding of UK regulations and guidance, including Part L and Part O . Familiarity with CIBSE TM52, TM59, TM54 , and BREEAM requirements. Experience with HVAC modelling and operational energy assessments. Knowledge of SAP 10.2 (desirable). Experience supporting planning applications. Strong written and verbal communication skills. If you are passionate about building physics and sustainability and have the skills and experience to make a difference, we would love to hear from you. Apply today to join our team and contribute to shaping a more sustainable future.
May 14, 2026
Full time
Building Physics Engineer Manchester Full-time Office-based (hybrid post probation) Overview Our client is seeking a skilled and motivated Building Physics Engineer to join their dynamic and growing team. This is an exciting opportunity to contribute to the delivery of energy-efficient and sustainable building solutions. The role involves conducting detailed performance analysis, simulation modelling, and providing expert advice on low-carbon design strategies across a diverse range of projects. Benefits Competitive salary based on experience and qualifications. Opportunity to work on a variety of innovative and impactful projects. Hybrid working model available post-probation. Professional development and training opportunities to support career growth. Collaborative and supportive team environment. Contribution to meaningful projects that promote sustainability and energy efficiency. Day-to-Day Conduct detailed energy performance simulations and thermal analysis for ongoing projects. Collaborate with architects, engineers, and project managers to integrate sustainable design strategies. Prepare technical reports and documentation to support planning applications and compliance requirements. Stay updated on the latest industry standards, regulations, and technologies to ensure best practices. Provide expert advice on energy efficiency and low-carbon technologies during project meetings. Review and refine designs to optimise energy performance and sustainability outcomes. Key Responsibilities Perform building energy modelling and performance simulations using industry-standard tools. Analyse thermal performance, including heat gains and losses, and identify opportunities for improvement. Support project teams by providing energy and sustainability input throughout the design process. Ensure compliance with UK Building Regulations and environmental standards. Prepare energy and sustainability documentation for planning submissions. Conduct operational energy and HVAC modelling assessments. Provide technical guidance on the integration of sustainable and low-carbon technologies. Collaborate with internal teams and external stakeholders to deliver tailored, high-quality solutions. Qualifications 3-5 years of experience in a building physics or similar role. Strong proficiency in IES VE software (essential). Degree in a relevant discipline such as Physics, Engineering, or Building Services. Certified Non-Domestic Energy Assessor with accreditation (e.g., CIBSE or Elmhurst). Solid understanding of UK regulations and guidance, including Part L and Part O . Familiarity with CIBSE TM52, TM59, TM54 , and BREEAM requirements. Experience with HVAC modelling and operational energy assessments. Knowledge of SAP 10.2 (desirable). Experience supporting planning applications. Strong written and verbal communication skills. If you are passionate about building physics and sustainability and have the skills and experience to make a difference, we would love to hear from you. Apply today to join our team and contribute to shaping a more sustainable future.
Contract Manager - Earthworks Experience - Overseeing 6 Sites - Paying up to £70k Your new company Fox Group is a leading name in the construction, aggregates and earthworks sector, delivering high-quality projects across the North West. With a strong reputation for operational excellence, safety and innovation, the business continues to expand its portfolio of major earthworks and civil engineering schemes. Due to continued growth, Fox Group is seeking an experienced Contracts Manager to oversee multiple live sites and ensure the safe, efficient and compliant delivery of earthworks operations. Your new role As Contracts Manager, you will take responsibility for the successful management of six active sites, ensuring all works are delivered to programme, specification and budget. You will work closely with Site Managers, Engineers and Plant teams to drive performance, maintain high safety standards and ensure accurate reporting across all projects. Your responsibilities will include: Managing multiple earthworks sites, ensuring operational efficiency and compliance Overseeing cut & fill, bulk earthworks, muckshift and enabling works Working closely with site engineers to interpret drawings, levels and specifications Ensuring correct use of plant, machinery and equipment, including productivity monitoring Leading on health & safety, RAMS, site audits and compliance checks Maintaining accurate records, daily logs, site diaries and progress reports Managing subcontractors and labour resources across all sites Monitoring programme, cost control and commercial performance Liaising with clients, stakeholders and internal teams to resolve issues and maintain strong relationships Driving continuous improvement across operational delivery What you'll need to succeed You will have: Proven experience as a Contracts Manager or Senior Site Manager within earthworks or heavy civils Strong understanding of engineering principles, levels, drawings and specifications Knowledge of plant operations, productivity and safe usage Excellent working knowledge of health & safety legislation and site compliance Strong organisational skills with the ability to manage multiple sites simultaneously Confident communication and stakeholder management skills Ability to maintain accurate records, reports and documentation Full UK driving licence What you'll get in return Competitive salary Car or car allowance Company benefits package Opportunity to work with a respected and growing contractor Long-term career progression within a supportive team What to do now If you're interested in this role, click apply now to submit your CV, or contact us to discuss the opportunity in more detail. #
May 14, 2026
Full time
Contract Manager - Earthworks Experience - Overseeing 6 Sites - Paying up to £70k Your new company Fox Group is a leading name in the construction, aggregates and earthworks sector, delivering high-quality projects across the North West. With a strong reputation for operational excellence, safety and innovation, the business continues to expand its portfolio of major earthworks and civil engineering schemes. Due to continued growth, Fox Group is seeking an experienced Contracts Manager to oversee multiple live sites and ensure the safe, efficient and compliant delivery of earthworks operations. Your new role As Contracts Manager, you will take responsibility for the successful management of six active sites, ensuring all works are delivered to programme, specification and budget. You will work closely with Site Managers, Engineers and Plant teams to drive performance, maintain high safety standards and ensure accurate reporting across all projects. Your responsibilities will include: Managing multiple earthworks sites, ensuring operational efficiency and compliance Overseeing cut & fill, bulk earthworks, muckshift and enabling works Working closely with site engineers to interpret drawings, levels and specifications Ensuring correct use of plant, machinery and equipment, including productivity monitoring Leading on health & safety, RAMS, site audits and compliance checks Maintaining accurate records, daily logs, site diaries and progress reports Managing subcontractors and labour resources across all sites Monitoring programme, cost control and commercial performance Liaising with clients, stakeholders and internal teams to resolve issues and maintain strong relationships Driving continuous improvement across operational delivery What you'll need to succeed You will have: Proven experience as a Contracts Manager or Senior Site Manager within earthworks or heavy civils Strong understanding of engineering principles, levels, drawings and specifications Knowledge of plant operations, productivity and safe usage Excellent working knowledge of health & safety legislation and site compliance Strong organisational skills with the ability to manage multiple sites simultaneously Confident communication and stakeholder management skills Ability to maintain accurate records, reports and documentation Full UK driving licence What you'll get in return Competitive salary Car or car allowance Company benefits package Opportunity to work with a respected and growing contractor Long-term career progression within a supportive team What to do now If you're interested in this role, click apply now to submit your CV, or contact us to discuss the opportunity in more detail. #
Yondr is a disruptor. We challenge convention and simplify complexity. A global developer, owner operator and service provider of data centers, we deliver complex data center capacity needs for the world's largest tech companies. Our exponential growth sees us looking for extraordinary people to help accelerate us towards our vision: a tomorrow without constraints. But we can't do this without you. About the Role Reporting into the Operations (HSE) Director the Senior Regional Operations HSE Manager will act as the regional authority and point of accountability for Health, Safety and Environmental (HSE) management across Yondr's operational data center campuses within EMEA. Representing Yondr's HSE standards and expectations, the role provides leadership, assurance, and subject-matter expertise to campus operations teams and service partners, ensuring a consistent, compliant, and high-performing approach to operational HSE delivery. This is a regional role requiring regular travel between live data center campuses across EMEA Main Responsibilities Operational HSE Leadership & Assurance Act as the regional operational HSE authority for assigned campuses, providing oversight and assurance of HSE performance. Ensure effective implementation of Yondr's Operational HSE requirements across all live data center facilities. Provide clear guidance and direction to campus operations teams on HSE matters, supporting safe and compliant operational delivery. Own and manage the Operations HSE Framework Plan for assigned campuses, including input, gap analysis, evidence review and closure. Act as the regional point of contact for Framework Plan performance, assurance activities and ongoing compliance monitoring. Lead HSE governance of Facilities Management (FM) service partners, including performance monitoring, audits, non-conformance management and corrective action tracking. Challenge and escalate where vendor capability or performance presents risk to Yondr, its clients or statutory compliance. Support effective contractor management arrangements across campuses, aligned to Yondr's HSE expectations. Statutory & Regulatory Compliance Maintain oversight of statutory Health, Safety and Environmental compliance across multiple EMEA jurisdictions. Ensure appropriate monitoring of local legislative requirements and that regulatory reporting obligations are fulfilled in line with local and regional requirements. Provide regional oversight of operational incident management, including incident investigation, root cause analysis and implementation of lessons learned. Support emergency preparedness arrangements, including review and assurance of Emergency Response Plans and participation in drills and exercises. Management Systems & Audit Support campus alignment with Yondr's HSQE Management System and applicable ISO standards (e.g. ISO 45001, ISO 14001). Contribute to audit programmers, management reviews and corrective action follow-up to ensure continual improvement. Client & Stakeholder Engagement Act as a key regional HSE interface for clients, supporting audits, assurance activities, incident response coordination and due diligence engagements. Build strong working relationships with internal operational stakeholders, service partners and clients to promote collaboration and confidence in Yondr's HSE capability. Qualifications and experience Minimum of 5+ years' experience in a senior or regional HSE role within a complex operational environment. Experience working within the data center, critical infrastructure or similar high-risk operational industry across multiple countries. Strong working knowledge of EMEA HSE legislation and regulatory frameworks. Proven experience in vendor governance, contractor management and assurance activities. Professional Health & Safety qualification to graduate level or equivalent (e.g. NEBOSH Diploma or similar). Background working closely with Facilities Management or operational service providers. Willingness and ability to travel regularly across EMEA. What Success Looks Like: Consistent, auditable and compliant operational HSE arrangements across all assigned campuses. Strong, mature partnerships with operations teams and service providers, underpinned by effective governance and assurance. High levels of client confidence in Yondr's operational HSE capability and delivery. At Yondr, we want to enhance the diversity, equity, inclusion and belonging of our workforce to reflect the world we live in. Our roles are potential opportunities for everyone; all interested parties, regardless of nationality, race, ethnicity, religion, age, sexual orientation, or gender, are welcome to apply. We ensure all candidates have equitable access and consideration throughout the hiring process. Yondr is committed to fostering a welcoming, safe and inclusive work environment. We provide support through our benefits, which are inclusive of all backgrounds.
May 14, 2026
Full time
Yondr is a disruptor. We challenge convention and simplify complexity. A global developer, owner operator and service provider of data centers, we deliver complex data center capacity needs for the world's largest tech companies. Our exponential growth sees us looking for extraordinary people to help accelerate us towards our vision: a tomorrow without constraints. But we can't do this without you. About the Role Reporting into the Operations (HSE) Director the Senior Regional Operations HSE Manager will act as the regional authority and point of accountability for Health, Safety and Environmental (HSE) management across Yondr's operational data center campuses within EMEA. Representing Yondr's HSE standards and expectations, the role provides leadership, assurance, and subject-matter expertise to campus operations teams and service partners, ensuring a consistent, compliant, and high-performing approach to operational HSE delivery. This is a regional role requiring regular travel between live data center campuses across EMEA Main Responsibilities Operational HSE Leadership & Assurance Act as the regional operational HSE authority for assigned campuses, providing oversight and assurance of HSE performance. Ensure effective implementation of Yondr's Operational HSE requirements across all live data center facilities. Provide clear guidance and direction to campus operations teams on HSE matters, supporting safe and compliant operational delivery. Own and manage the Operations HSE Framework Plan for assigned campuses, including input, gap analysis, evidence review and closure. Act as the regional point of contact for Framework Plan performance, assurance activities and ongoing compliance monitoring. Lead HSE governance of Facilities Management (FM) service partners, including performance monitoring, audits, non-conformance management and corrective action tracking. Challenge and escalate where vendor capability or performance presents risk to Yondr, its clients or statutory compliance. Support effective contractor management arrangements across campuses, aligned to Yondr's HSE expectations. Statutory & Regulatory Compliance Maintain oversight of statutory Health, Safety and Environmental compliance across multiple EMEA jurisdictions. Ensure appropriate monitoring of local legislative requirements and that regulatory reporting obligations are fulfilled in line with local and regional requirements. Provide regional oversight of operational incident management, including incident investigation, root cause analysis and implementation of lessons learned. Support emergency preparedness arrangements, including review and assurance of Emergency Response Plans and participation in drills and exercises. Management Systems & Audit Support campus alignment with Yondr's HSQE Management System and applicable ISO standards (e.g. ISO 45001, ISO 14001). Contribute to audit programmers, management reviews and corrective action follow-up to ensure continual improvement. Client & Stakeholder Engagement Act as a key regional HSE interface for clients, supporting audits, assurance activities, incident response coordination and due diligence engagements. Build strong working relationships with internal operational stakeholders, service partners and clients to promote collaboration and confidence in Yondr's HSE capability. Qualifications and experience Minimum of 5+ years' experience in a senior or regional HSE role within a complex operational environment. Experience working within the data center, critical infrastructure or similar high-risk operational industry across multiple countries. Strong working knowledge of EMEA HSE legislation and regulatory frameworks. Proven experience in vendor governance, contractor management and assurance activities. Professional Health & Safety qualification to graduate level or equivalent (e.g. NEBOSH Diploma or similar). Background working closely with Facilities Management or operational service providers. Willingness and ability to travel regularly across EMEA. What Success Looks Like: Consistent, auditable and compliant operational HSE arrangements across all assigned campuses. Strong, mature partnerships with operations teams and service providers, underpinned by effective governance and assurance. High levels of client confidence in Yondr's operational HSE capability and delivery. At Yondr, we want to enhance the diversity, equity, inclusion and belonging of our workforce to reflect the world we live in. Our roles are potential opportunities for everyone; all interested parties, regardless of nationality, race, ethnicity, religion, age, sexual orientation, or gender, are welcome to apply. We ensure all candidates have equitable access and consideration throughout the hiring process. Yondr is committed to fostering a welcoming, safe and inclusive work environment. We provide support through our benefits, which are inclusive of all backgrounds.
The Body Shop International Limited
Winchester, Hampshire
The Body Shop When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here. The Body Shop is committed to generating positive economic, social and environmental impact. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up. Your role in a nutshell With your high levels of enthusiasm for our brand and belief in the way we do business you will share responsibility with the Store Manager to drive the store and team to deliver retail excellence and strong sales results. More about the role Customer Experience - As an Assistant Store Manager, you will coach the team to achieve exceptional customer service standards in partnership with the store manager. You will oversee the operations and commercial practices of the store, both front and back of house, whilst maintaining harmony and efficiency on the shop floor. Our Assistant Store Managers are encouraged to lead and drive a customer focussed store experience on a day to day basis. You should help to ensure the development of consumer loyalty and awareness to help build The Body Shop brand. Delivery - Retail related beauty expertise is highly desirable. It is desirable for our Assistant Store Managers to be able to learn and use the internal systems and to be able to analyse performance to help manage the commercial side of the store. In the ever changing world of retail, we need people who are able to monitor and manage change. Our Assistant Store Managers must be able to help control and meet sales/performance targets. We're looking for individuals with strong relationship skills who are confident with coordinating between customers, the team and the manager. Our Assistant Store Managers have to have full knowledge of the beauty market, our competitors and have passion and love for our products! Teamwork and People Management - Our people are at the heart of everything we do. Our Assistant Store Managers should be team players, able to assist the Store Manager and be quick to resolve issues. We're are looking for flexible and responsible role models who are capable of attracting, retaining and growing people who reflect the brand. What we look for Experience working within a customer service and/ or beauty environment with both sales and service targets Working knowledge of shop operation processes Demonstrated success in driving sales by leading and motivating a team The ability to solve problems in a timely manner Work flexible hours, including holidays, nights and weekends to meet the needs of the business Good IT Skills Ability to demonstrate outstanding communication and operational skills Flexibility to work across Sunday to Saturday is required. Talent Drivers Collaborative Skills Commerciality Leadership Personal Conduct Purpose
May 14, 2026
Full time
The Body Shop When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here. The Body Shop is committed to generating positive economic, social and environmental impact. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up. Your role in a nutshell With your high levels of enthusiasm for our brand and belief in the way we do business you will share responsibility with the Store Manager to drive the store and team to deliver retail excellence and strong sales results. More about the role Customer Experience - As an Assistant Store Manager, you will coach the team to achieve exceptional customer service standards in partnership with the store manager. You will oversee the operations and commercial practices of the store, both front and back of house, whilst maintaining harmony and efficiency on the shop floor. Our Assistant Store Managers are encouraged to lead and drive a customer focussed store experience on a day to day basis. You should help to ensure the development of consumer loyalty and awareness to help build The Body Shop brand. Delivery - Retail related beauty expertise is highly desirable. It is desirable for our Assistant Store Managers to be able to learn and use the internal systems and to be able to analyse performance to help manage the commercial side of the store. In the ever changing world of retail, we need people who are able to monitor and manage change. Our Assistant Store Managers must be able to help control and meet sales/performance targets. We're looking for individuals with strong relationship skills who are confident with coordinating between customers, the team and the manager. Our Assistant Store Managers have to have full knowledge of the beauty market, our competitors and have passion and love for our products! Teamwork and People Management - Our people are at the heart of everything we do. Our Assistant Store Managers should be team players, able to assist the Store Manager and be quick to resolve issues. We're are looking for flexible and responsible role models who are capable of attracting, retaining and growing people who reflect the brand. What we look for Experience working within a customer service and/ or beauty environment with both sales and service targets Working knowledge of shop operation processes Demonstrated success in driving sales by leading and motivating a team The ability to solve problems in a timely manner Work flexible hours, including holidays, nights and weekends to meet the needs of the business Good IT Skills Ability to demonstrate outstanding communication and operational skills Flexibility to work across Sunday to Saturday is required. Talent Drivers Collaborative Skills Commerciality Leadership Personal Conduct Purpose
HSE Lead required for a major Offshore Wind Developer based in the United Kingdom. Responsibilities: To provide HSE leadership, assurance and practical support for survey and related project activities, including contractor review, CDM assurance, readiness, inspections, procedure development and risk assessment, to support safe, compliant and well-managed delivery. Support survey and related project activities through planning, mobilisation and execution, providing practical HSE input throughout. Participate in contractor kick-off meetings, pre-start meetings and other relevant planning and coordination meetings to ensure HSE expectations, responsibilities and arrangements are clearly understood. Undertake on-site inspections, site visits and field engagements to monitor implementation of HSE requirements and identify improvement actions. Participate in constructability reviews and provide HSE input to support early identification and management of risk. Provide audit and assurance support for survey and related project activities, including inspections, reviews, assurance activities and follow-up of actions. Support CDM assurance arrangements for GI and other applicable works, including review of duty holder arrangements, pre-construction planning and risk management interfaces. Participate in HSSE ITT contractor reviews as part of bid submissions for GI and other survey-related works. Review contractor HSSE capability, competence, arrangements and supporting information as part of contractor evaluation processes. Retrospectively review existing contractors and undertake HSSE contractor assessments where required to establish a clear and auditable record of review. Support readiness reviews for survey and related project activities to confirm that suitable HSE arrangements are in place before work starts. Review relevant HSE documentation, including risk assessments, method statements, emergency arrangements, competencies, plans and other mobilisation deliverables. Support the development, review and implementation of HSE procedures, processes, guidance documents, templates and supporting tools. Assist in building and improving the project HSE framework to support safe, compliant and well-managed delivery. Prepare, review or support suitable and sufficient risk assessments for team activities where required. Support the identification, escalation, tracking and close-out of HSE issues, findings, observations and actions arising from contractor reviews, readiness reviews, inspections and assurance activities. Support incident reporting, investigation input and follow-up of corrective actions where required. Maintain suitable records of contractor reviews, assurance activities, inspections, findings, actions and supporting evidence. Provide clear HSE advice, guidance and constructive challenge to project teams and contractors to support compliance and effective risk management. Escalate significant HSE or CDM risks, gaps, non-conformances or implementation concerns to the relevant responsible manager. Requirements Minimum 5 years' relevant HSE experience in construction, infrastructure, utilities, energy, marine, survey, offshore wind or similar project environments. Experience supporting field or operational activities, including site visits, inspections, audits, assurance activities or direct contractor interface. Experience undertaking contractor HSE reviews, tender / ITT evaluations, or contractor capability assessments. Experience supporting mobilisation, readiness or pre-start reviews for project activities. Experience developing, implementing or improving HSE procedures, processes, guidance or management arrangements. Experience supporting incident reporting, investigation input, action tracking and close-out. Experience working with multi-disciplinary teams, contractors and project stakeholders.
May 14, 2026
Contractor
HSE Lead required for a major Offshore Wind Developer based in the United Kingdom. Responsibilities: To provide HSE leadership, assurance and practical support for survey and related project activities, including contractor review, CDM assurance, readiness, inspections, procedure development and risk assessment, to support safe, compliant and well-managed delivery. Support survey and related project activities through planning, mobilisation and execution, providing practical HSE input throughout. Participate in contractor kick-off meetings, pre-start meetings and other relevant planning and coordination meetings to ensure HSE expectations, responsibilities and arrangements are clearly understood. Undertake on-site inspections, site visits and field engagements to monitor implementation of HSE requirements and identify improvement actions. Participate in constructability reviews and provide HSE input to support early identification and management of risk. Provide audit and assurance support for survey and related project activities, including inspections, reviews, assurance activities and follow-up of actions. Support CDM assurance arrangements for GI and other applicable works, including review of duty holder arrangements, pre-construction planning and risk management interfaces. Participate in HSSE ITT contractor reviews as part of bid submissions for GI and other survey-related works. Review contractor HSSE capability, competence, arrangements and supporting information as part of contractor evaluation processes. Retrospectively review existing contractors and undertake HSSE contractor assessments where required to establish a clear and auditable record of review. Support readiness reviews for survey and related project activities to confirm that suitable HSE arrangements are in place before work starts. Review relevant HSE documentation, including risk assessments, method statements, emergency arrangements, competencies, plans and other mobilisation deliverables. Support the development, review and implementation of HSE procedures, processes, guidance documents, templates and supporting tools. Assist in building and improving the project HSE framework to support safe, compliant and well-managed delivery. Prepare, review or support suitable and sufficient risk assessments for team activities where required. Support the identification, escalation, tracking and close-out of HSE issues, findings, observations and actions arising from contractor reviews, readiness reviews, inspections and assurance activities. Support incident reporting, investigation input and follow-up of corrective actions where required. Maintain suitable records of contractor reviews, assurance activities, inspections, findings, actions and supporting evidence. Provide clear HSE advice, guidance and constructive challenge to project teams and contractors to support compliance and effective risk management. Escalate significant HSE or CDM risks, gaps, non-conformances or implementation concerns to the relevant responsible manager. Requirements Minimum 5 years' relevant HSE experience in construction, infrastructure, utilities, energy, marine, survey, offshore wind or similar project environments. Experience supporting field or operational activities, including site visits, inspections, audits, assurance activities or direct contractor interface. Experience undertaking contractor HSE reviews, tender / ITT evaluations, or contractor capability assessments. Experience supporting mobilisation, readiness or pre-start reviews for project activities. Experience developing, implementing or improving HSE procedures, processes, guidance or management arrangements. Experience supporting incident reporting, investigation input, action tracking and close-out. Experience working with multi-disciplinary teams, contractors and project stakeholders.
A retail company in England is seeking a reliable Assistant Store Manager to aid the Store Manager in daily operations. This role combines leadership, customer service, and operational management. Responsibilities include overseeing store operations, achieving sales targets, supervising staff, and ensuring customer satisfaction. Candidates should have prior retail leadership experience, strong interpersonal skills, and flexibility in their availability. The position offers competitive pay and opportunities for career development.
May 14, 2026
Full time
A retail company in England is seeking a reliable Assistant Store Manager to aid the Store Manager in daily operations. This role combines leadership, customer service, and operational management. Responsibilities include overseeing store operations, achieving sales targets, supervising staff, and ensuring customer satisfaction. Candidates should have prior retail leadership experience, strong interpersonal skills, and flexibility in their availability. The position offers competitive pay and opportunities for career development.
Position ; Sales Administrator Location; ABINGDON Salary; Competive About the role; Planet Recruitment are proud to be working with a fast-growing organisation based in Abingdon the area who are looking for a Sales Administrator on a permanent basis. Reporting to the Sales Office Manager, this role is office based and supports the sales field team, through ensuring the timely response to telephone and email enquiries and preparation of customer quotes. The client operates on 40 hours a week Monday to Friday. Responsibilities; Taking telephone calls from customers Managing Customer relationships Placing sales orders, issuing delivery notes and invoice Getting involved in sales admin as and when required to ensure continuous improvement Proactively analyses outstanding order book for any changes and inform customers of any order issues Get involved with projects as and when required for continuous improvements Working closely with Sales Office Manager, sales reps, and customer services teams to ensure deliveries are on time Managing stock levels and supply chain processes by placing purchase orders with other departments and booking customer deliveries Monitor upcoming deliveries and inform all parties of any delays/problems Proactively manage stock levels and supply chain processes to maximise product availability in the warehouse Managing Sales Team relationships Preparing a daily outstanding order report for customers and sales team Produce KPI's for Sales team Essential experience; Strong team working skills with the ability to influence, motivate and inspire team members Previous experience working for a manufacturing business preferable Proven track record in sales with a strong commercial background and proven operational supply chain knowledge Ability to build and develop excellent customer relationships Good understanding of Microsoft office, MRP/ERP tools such as SAP Commutable locations; Didcot, Abingdon, Oxford, Harwell, Chilton, Reading, Wallingford, Wantage Key words; Administrator, Sales Administration, Order processing, customer service administration INDCOM Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
May 14, 2026
Full time
Position ; Sales Administrator Location; ABINGDON Salary; Competive About the role; Planet Recruitment are proud to be working with a fast-growing organisation based in Abingdon the area who are looking for a Sales Administrator on a permanent basis. Reporting to the Sales Office Manager, this role is office based and supports the sales field team, through ensuring the timely response to telephone and email enquiries and preparation of customer quotes. The client operates on 40 hours a week Monday to Friday. Responsibilities; Taking telephone calls from customers Managing Customer relationships Placing sales orders, issuing delivery notes and invoice Getting involved in sales admin as and when required to ensure continuous improvement Proactively analyses outstanding order book for any changes and inform customers of any order issues Get involved with projects as and when required for continuous improvements Working closely with Sales Office Manager, sales reps, and customer services teams to ensure deliveries are on time Managing stock levels and supply chain processes by placing purchase orders with other departments and booking customer deliveries Monitor upcoming deliveries and inform all parties of any delays/problems Proactively manage stock levels and supply chain processes to maximise product availability in the warehouse Managing Sales Team relationships Preparing a daily outstanding order report for customers and sales team Produce KPI's for Sales team Essential experience; Strong team working skills with the ability to influence, motivate and inspire team members Previous experience working for a manufacturing business preferable Proven track record in sales with a strong commercial background and proven operational supply chain knowledge Ability to build and develop excellent customer relationships Good understanding of Microsoft office, MRP/ERP tools such as SAP Commutable locations; Didcot, Abingdon, Oxford, Harwell, Chilton, Reading, Wallingford, Wantage Key words; Administrator, Sales Administration, Order processing, customer service administration INDCOM Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
We are seeking an experienced Customer Support Operations Manager to lead an assigned team of support analysts and optimise support operations. This role is responsible for developing team capability, ensuring strong technical and product understanding, and driving operational excellence to improve customer outcomes. The Customer Support Operations Manager plays a key role in shaping the support organisation's culture, fostering collaboration within the team and across functions, and proactively identifying and removing obstacles that impact team performance and customer experience. The role focuses on leadership, performance management, mentoring, and continuous improvement while operating in a customer-centric, outcome-driven environment. A Day in The Life Typically Includes Leadership & Team Management Lead, motivate, and coach a team of approximately 10 Support Analysts Set clear expectations and goals aligned with organisational objectives Conduct regular performance evaluations and provide constructive, actionable feedback Support career development through coaching, mentoring, and development planning Foster a positive, collaborative, and inclusive team culture Drive engagement and motivation by recognising achievements and individual contributions Ensure team members have the required training, knowledge, and enablement to succeed Contribute to shaping the culture of the Support organisation in line with wider company goals Process Improvement, Technical & Product Knowledge Maintain and continuously develop a solid understanding of technical and product environments Ensure the team has the appropriate technical and product knowledge to address customer needs effectively Identify, analyse, and implement improvements to support processes to enhance efficiency and effectiveness Develop, document, and maintain standard operating procedures (SOPs) and workflows Monitor key performance indicators (KPIs) and identify trends or areas requiring improvement Team & Customer Experience Collaborate closely across the Support organisation and with Product Development, Cloud Operations, and other key stakeholders Proactively identify recurring issues, systemic problems, and operational blockers Ensure the team is equipped to manage customer issues efficiently and effectively Monitor customer feedback and drive continuous improvement in customer experience Implement strategies to improve support effectiveness, customer satisfaction, and retention Reporting & Analysis Produce regular reports on support operations performance and key metrics Analyse data to identify trends, risks, and improvement opportunities Take a proactive, data-driven approach to issue identification and resolution Present insights, findings, and recommendations to senior management Plan Management Develop and manage the support operations plan for the assigned team Monitor expenses and ensure adherence to agreed plans and budgets Basic Qualifications Proven experience in Customer Support or Operations Management Demonstrated leadership and people management capability Strong analytical, problem-solving, and troubleshooting skills Excellent communication and interpersonal skills Experience working with customer support tools and technologies Preferred Qualifications Experience working in a high-growth, fast-paced, global environment Experience with data analysis and reporting tools Knowledge of ERP systems, Cloud technologies , or technical support environments Domain knowledge in Supply Chain, Manufacturing, or Warehouse Management Understanding of industry best practices in customer support operations Experience with project management methodologies Bachelor's degree in a relevant field or equivalent practical experience About Infor Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next. Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section. Fraud Awareness We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams.
May 14, 2026
Full time
We are seeking an experienced Customer Support Operations Manager to lead an assigned team of support analysts and optimise support operations. This role is responsible for developing team capability, ensuring strong technical and product understanding, and driving operational excellence to improve customer outcomes. The Customer Support Operations Manager plays a key role in shaping the support organisation's culture, fostering collaboration within the team and across functions, and proactively identifying and removing obstacles that impact team performance and customer experience. The role focuses on leadership, performance management, mentoring, and continuous improvement while operating in a customer-centric, outcome-driven environment. A Day in The Life Typically Includes Leadership & Team Management Lead, motivate, and coach a team of approximately 10 Support Analysts Set clear expectations and goals aligned with organisational objectives Conduct regular performance evaluations and provide constructive, actionable feedback Support career development through coaching, mentoring, and development planning Foster a positive, collaborative, and inclusive team culture Drive engagement and motivation by recognising achievements and individual contributions Ensure team members have the required training, knowledge, and enablement to succeed Contribute to shaping the culture of the Support organisation in line with wider company goals Process Improvement, Technical & Product Knowledge Maintain and continuously develop a solid understanding of technical and product environments Ensure the team has the appropriate technical and product knowledge to address customer needs effectively Identify, analyse, and implement improvements to support processes to enhance efficiency and effectiveness Develop, document, and maintain standard operating procedures (SOPs) and workflows Monitor key performance indicators (KPIs) and identify trends or areas requiring improvement Team & Customer Experience Collaborate closely across the Support organisation and with Product Development, Cloud Operations, and other key stakeholders Proactively identify recurring issues, systemic problems, and operational blockers Ensure the team is equipped to manage customer issues efficiently and effectively Monitor customer feedback and drive continuous improvement in customer experience Implement strategies to improve support effectiveness, customer satisfaction, and retention Reporting & Analysis Produce regular reports on support operations performance and key metrics Analyse data to identify trends, risks, and improvement opportunities Take a proactive, data-driven approach to issue identification and resolution Present insights, findings, and recommendations to senior management Plan Management Develop and manage the support operations plan for the assigned team Monitor expenses and ensure adherence to agreed plans and budgets Basic Qualifications Proven experience in Customer Support or Operations Management Demonstrated leadership and people management capability Strong analytical, problem-solving, and troubleshooting skills Excellent communication and interpersonal skills Experience working with customer support tools and technologies Preferred Qualifications Experience working in a high-growth, fast-paced, global environment Experience with data analysis and reporting tools Knowledge of ERP systems, Cloud technologies , or technical support environments Domain knowledge in Supply Chain, Manufacturing, or Warehouse Management Understanding of industry best practices in customer support operations Experience with project management methodologies Bachelor's degree in a relevant field or equivalent practical experience About Infor Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next. Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section. Fraud Awareness We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams.
A leading recruitment agency is seeking an experienced Global Payroll Implementation Assistant Manager in Glasgow. This role involves leading the end-to-end implementation of new global payrolls and ensuring operational excellence across jurisdictions. You will oversee payroll processing, manage risks, support system testing activities, and ensure compliance with local regulations. The position offers a hybrid working model and a competitive salary with benefits. Ideal candidates will have a strong payroll operations background and excellent stakeholder management skills.
May 14, 2026
Full time
A leading recruitment agency is seeking an experienced Global Payroll Implementation Assistant Manager in Glasgow. This role involves leading the end-to-end implementation of new global payrolls and ensuring operational excellence across jurisdictions. You will oversee payroll processing, manage risks, support system testing activities, and ensure compliance with local regulations. The position offers a hybrid working model and a competitive salary with benefits. Ideal candidates will have a strong payroll operations background and excellent stakeholder management skills.
Role: Senior Facilities Manager Location: West of Scotland (site-based) Salary: 74k - 79k + car / car allowance Package: Private medical + up to 10% bonus Overview We are working with a leading Facilities Management organisation to recruit an experienced Senior Facilities Manager to lead the delivery of both hard and soft FM services on a large, complex healthcare site in the West of Scotland. This is a site-based leadership role with full operational responsibility for service delivery, team management, and stakeholder engagement. Key Responsibilities Full responsibility for the operational delivery of FM services across a single healthcare site Lead and manage on-site FM teams and specialist subcontractors Ensure compliance with all statutory, regulatory, and healthcare-specific standards Oversee performance against contractual KPIs and service levels Manage budgets, cost control, and financial performance of the contract Act as the key point of contact for stakeholders and client representatives Support and lead the transition of the contract into NHS management Drive continuous improvement and service excellence across the site Requirements Proven experience in a Facilities Management leadership role (Senior FM / Contract Manager level or similar) Strong operational management experience within a healthcare environment Experience managing both hard and soft FM services Strong stakeholder management and communication skills Financial and commercial awareness Ability to lead teams and drive performance in a site-based environment
May 14, 2026
Full time
Role: Senior Facilities Manager Location: West of Scotland (site-based) Salary: 74k - 79k + car / car allowance Package: Private medical + up to 10% bonus Overview We are working with a leading Facilities Management organisation to recruit an experienced Senior Facilities Manager to lead the delivery of both hard and soft FM services on a large, complex healthcare site in the West of Scotland. This is a site-based leadership role with full operational responsibility for service delivery, team management, and stakeholder engagement. Key Responsibilities Full responsibility for the operational delivery of FM services across a single healthcare site Lead and manage on-site FM teams and specialist subcontractors Ensure compliance with all statutory, regulatory, and healthcare-specific standards Oversee performance against contractual KPIs and service levels Manage budgets, cost control, and financial performance of the contract Act as the key point of contact for stakeholders and client representatives Support and lead the transition of the contract into NHS management Drive continuous improvement and service excellence across the site Requirements Proven experience in a Facilities Management leadership role (Senior FM / Contract Manager level or similar) Strong operational management experience within a healthcare environment Experience managing both hard and soft FM services Strong stakeholder management and communication skills Financial and commercial awareness Ability to lead teams and drive performance in a site-based environment
Domus Recruitment are working with a well established provider who are seeking an Interim Manager to support their supported living services across Devon. This is a six month assignment starting ASAP, overseeing multiple services across. The role requires a hands on leader to provide operational oversight, ensure compliance, and support service delivery across a geographically spread portfolio. Key Responsibilities: Provide leadership and oversight across multiple supported living services Ensure high standards of care, safeguarding, and compliance are maintained Support, mentor, and coach service managers across the region Oversee operational performance, including health & safety and regulatory compliance Work closely with senior leadership and external stakeholders Maintain strong service delivery across all locations Ensure services operate in line with CQC and organisational requirements Requirements: Previous experience as a Registered Manager or Service Manager within supported living services Proven Supported Living Experience Experience managing services across a wide geographical area Level 5 qualification (or equivalent) Full UK driving licence and access to a vehicle Strong background in operational service management, compliance, and health & safety Experience supporting individuals with complex needs and challenging behaviours If you are interested in this position, please apply, or for more information contact Hollie Messenger at Domus Recruitment. As part of our continual pursuit of quality candidates we appreciate and reward candidate recommendations from you if we successfully secure them a position. We will reward you with 300 if you recommend a new candidate to us who is not already registered, and we secure them a role for a minimum of 1 month.
May 14, 2026
Seasonal
Domus Recruitment are working with a well established provider who are seeking an Interim Manager to support their supported living services across Devon. This is a six month assignment starting ASAP, overseeing multiple services across. The role requires a hands on leader to provide operational oversight, ensure compliance, and support service delivery across a geographically spread portfolio. Key Responsibilities: Provide leadership and oversight across multiple supported living services Ensure high standards of care, safeguarding, and compliance are maintained Support, mentor, and coach service managers across the region Oversee operational performance, including health & safety and regulatory compliance Work closely with senior leadership and external stakeholders Maintain strong service delivery across all locations Ensure services operate in line with CQC and organisational requirements Requirements: Previous experience as a Registered Manager or Service Manager within supported living services Proven Supported Living Experience Experience managing services across a wide geographical area Level 5 qualification (or equivalent) Full UK driving licence and access to a vehicle Strong background in operational service management, compliance, and health & safety Experience supporting individuals with complex needs and challenging behaviours If you are interested in this position, please apply, or for more information contact Hollie Messenger at Domus Recruitment. As part of our continual pursuit of quality candidates we appreciate and reward candidate recommendations from you if we successfully secure them a position. We will reward you with 300 if you recommend a new candidate to us who is not already registered, and we secure them a role for a minimum of 1 month.
