Business Development Manager / Sales Manager- London, South East & Midlands territory. Fire & Security Systems Our client is a well-established and growing fire and security solutions provider delivering installation, service, maintenance and compliance-led support to commercial, multi-site and national customers across the UK. Due to continued growth, they are now looking to appoint a commercially driven Business Development Manager / Sales Manager to focus on new business acquisition across London, the South East and up to the Midlands. This is a true hunter role for a sales professional who knows how to prospect, qualify, build pipeline, influence stakeholders and close profitable fire and security contracts. Most client meetings are conducted virtually, so travel is limited, although occasional face-to-face meetings, site visits and key client presentations will be required across the region. The Role As Business Development Manager / Sales Manager, you will be responsible for identifying, developing and converting new business opportunities across commercial, multi-site and facilities-led environments. This is not a passive account management role. The successful candidate will be expected to self generate opportunities, target new logos, build relationships with key decision makers and drive revenue growth through a disciplined, consultative and results led sales approach. You will sell a broad fire and security proposition, including installation, service, maintenance and compliance solutions. Core Solutions You will be promoting a full range of fire and security services, including: Fire detection and alarm systems, CCTV and video surveillance solutions, Access control systems, Intruder alarms, Planned preventative maintenance contracts, Reactive maintenance and repairs, Compliance led service agreements, Multi-site fire and security support, National account service delivery Key Responsibilities Generate new business opportunities through outbound prospecting, warm leads, referrals, networking and strategic target account mapping Develop a robust sales pipeline across London, the South East and the Midlands Identify and engage decision makers including Facilities Managers, Property Directors, Compliance Managers, Procurement Teams, Operations Directors and business owners Sell fire and security solutions into commercial, property, retail, logistics, healthcare, education, industrial and multi-site environments Conduct discovery calls, needs analysis and commercial qualification Understand client pain points around compliance, supplier consolidation, SLA performance, response times, risk management and service delivery Create tailored proposals and commercially sound solutions Manage the full sales cycle from initial contact through to proposal, negotiation, close and handover Maintain accurate CRM records, pipeline reporting, forecasting and sales activity data Negotiate contract values, service agreements, maintenance packages and project opportunities Work closely with internal operations, engineering and service teams to ensure smooth mobilisation Achieve and exceed agreed revenue, margin and new business targets What we are looking for We are looking for a driven, credible and resilient sales professional with a proven background in B2B new business development within the Fire & Security sector The ideal candidate will have: Proven experience in new business sales A strong hunter mentality and the ability to self generate leads Experience selling fire and security, life safety, compliance, FM, M&E, building services or technical service solutions A track record of winning new customers and developing profitable accounts Strong understanding of maintenance contracts, service agreements, PPMs, SLAs and compliance led sales Confidence selling to senior stakeholders, procurement teams and operational decision makers Ability to sell value, service quality and risk reduction rather than purely price Excellent pipeline management and CRM discipline Strong commercial awareness around margin, recurring revenue, contract value and mobilisation A consultative, solution-led sales style Comfort working remotely and conducting the majority of client meetings virtually This is an excellent opportunity to join a growing fire and security business with a strong technical proposition, established infrastructure and a clear appetite for growth. The successful candidate will have autonomy to develop their territory, build a strong pipeline and win meaningful contracts across sectors where compliance, life safety, asset protection and service reliability are critical. You will be joining a business that can support national and multi-site customers while still offering a responsive, service-led approach. Apply now for immediate consideration!
May 07, 2026
Full time
Business Development Manager / Sales Manager- London, South East & Midlands territory. Fire & Security Systems Our client is a well-established and growing fire and security solutions provider delivering installation, service, maintenance and compliance-led support to commercial, multi-site and national customers across the UK. Due to continued growth, they are now looking to appoint a commercially driven Business Development Manager / Sales Manager to focus on new business acquisition across London, the South East and up to the Midlands. This is a true hunter role for a sales professional who knows how to prospect, qualify, build pipeline, influence stakeholders and close profitable fire and security contracts. Most client meetings are conducted virtually, so travel is limited, although occasional face-to-face meetings, site visits and key client presentations will be required across the region. The Role As Business Development Manager / Sales Manager, you will be responsible for identifying, developing and converting new business opportunities across commercial, multi-site and facilities-led environments. This is not a passive account management role. The successful candidate will be expected to self generate opportunities, target new logos, build relationships with key decision makers and drive revenue growth through a disciplined, consultative and results led sales approach. You will sell a broad fire and security proposition, including installation, service, maintenance and compliance solutions. Core Solutions You will be promoting a full range of fire and security services, including: Fire detection and alarm systems, CCTV and video surveillance solutions, Access control systems, Intruder alarms, Planned preventative maintenance contracts, Reactive maintenance and repairs, Compliance led service agreements, Multi-site fire and security support, National account service delivery Key Responsibilities Generate new business opportunities through outbound prospecting, warm leads, referrals, networking and strategic target account mapping Develop a robust sales pipeline across London, the South East and the Midlands Identify and engage decision makers including Facilities Managers, Property Directors, Compliance Managers, Procurement Teams, Operations Directors and business owners Sell fire and security solutions into commercial, property, retail, logistics, healthcare, education, industrial and multi-site environments Conduct discovery calls, needs analysis and commercial qualification Understand client pain points around compliance, supplier consolidation, SLA performance, response times, risk management and service delivery Create tailored proposals and commercially sound solutions Manage the full sales cycle from initial contact through to proposal, negotiation, close and handover Maintain accurate CRM records, pipeline reporting, forecasting and sales activity data Negotiate contract values, service agreements, maintenance packages and project opportunities Work closely with internal operations, engineering and service teams to ensure smooth mobilisation Achieve and exceed agreed revenue, margin and new business targets What we are looking for We are looking for a driven, credible and resilient sales professional with a proven background in B2B new business development within the Fire & Security sector The ideal candidate will have: Proven experience in new business sales A strong hunter mentality and the ability to self generate leads Experience selling fire and security, life safety, compliance, FM, M&E, building services or technical service solutions A track record of winning new customers and developing profitable accounts Strong understanding of maintenance contracts, service agreements, PPMs, SLAs and compliance led sales Confidence selling to senior stakeholders, procurement teams and operational decision makers Ability to sell value, service quality and risk reduction rather than purely price Excellent pipeline management and CRM discipline Strong commercial awareness around margin, recurring revenue, contract value and mobilisation A consultative, solution-led sales style Comfort working remotely and conducting the majority of client meetings virtually This is an excellent opportunity to join a growing fire and security business with a strong technical proposition, established infrastructure and a clear appetite for growth. The successful candidate will have autonomy to develop their territory, build a strong pipeline and win meaningful contracts across sectors where compliance, life safety, asset protection and service reliability are critical. You will be joining a business that can support national and multi-site customers while still offering a responsive, service-led approach. Apply now for immediate consideration!
Part-Time Office Manager- HR & Facilities Location: Wakefield, West Yorkshire Contract Type: Part Time - 24 hours per week (typically 3 days per week; flexibility available) Salary: £29,000 per annum (pro rata for 24 hours) Reports to: Managing Director / Board Role Purpose My client is seeking an experienced Part-Time General Manager to oversee Facilities Management (70%), Human Resources (20%), and ad-hoc operational management (10%). This is a hands-on role focused on ensuring the business operates safely, compliantly, and efficiently, while supporting employees and senior leadership. Key Responsibilities Facilities Management (Approx. 70%) Day-to-day management of site facilities, ensuring safety and compliance Oversight of building maintenance, repairs, and planned preventative maintenance Management of health & safety compliance, including risk assessments and audits Primary liaison with external contractors and service providers Management of facilities budgets, utilities, and service contracts Ensuring compliance with UK health, safety, and environmental legislation Oversight of fire safety, emergency planning, and business continuity Maintaining site standards, security, and access control Supporting facilities improvement or refurbishment projects Human Resources (Approx. 20%) Oversight of HR operations and employment policies Management of employee relations, including absence, disciplinary, and grievance matters Advising managers on UK employment law and HR best practice Coordination of recruitment and onboarding Oversight of training, development, and compliance training Maintenance of HR records and GDPR compliance Liaison with payroll providers and finance on payroll inputs Ad-hoc Management & Operational Support (Approx. 10%) General management support to senior leadership Support for cross-departmental operational matters Contribution to continuous improvement initiatives Providing cover or additional support during key periods Person Specification Essential Proven experience in a General Manager, Facilities Manager, Operations Manager, or similar role Strong facilities management background Working knowledge of UK employment law Good understanding of health & safety legislation Ability to work autonomously in a part-time role Strong organisational, communication, and problem-solving skills Desirable NEBOSH or IOSH qualification CIPD Level 3 or above Experience in manufacturing, textiles, or SME environments I look forward to your application.
May 07, 2026
Full time
Part-Time Office Manager- HR & Facilities Location: Wakefield, West Yorkshire Contract Type: Part Time - 24 hours per week (typically 3 days per week; flexibility available) Salary: £29,000 per annum (pro rata for 24 hours) Reports to: Managing Director / Board Role Purpose My client is seeking an experienced Part-Time General Manager to oversee Facilities Management (70%), Human Resources (20%), and ad-hoc operational management (10%). This is a hands-on role focused on ensuring the business operates safely, compliantly, and efficiently, while supporting employees and senior leadership. Key Responsibilities Facilities Management (Approx. 70%) Day-to-day management of site facilities, ensuring safety and compliance Oversight of building maintenance, repairs, and planned preventative maintenance Management of health & safety compliance, including risk assessments and audits Primary liaison with external contractors and service providers Management of facilities budgets, utilities, and service contracts Ensuring compliance with UK health, safety, and environmental legislation Oversight of fire safety, emergency planning, and business continuity Maintaining site standards, security, and access control Supporting facilities improvement or refurbishment projects Human Resources (Approx. 20%) Oversight of HR operations and employment policies Management of employee relations, including absence, disciplinary, and grievance matters Advising managers on UK employment law and HR best practice Coordination of recruitment and onboarding Oversight of training, development, and compliance training Maintenance of HR records and GDPR compliance Liaison with payroll providers and finance on payroll inputs Ad-hoc Management & Operational Support (Approx. 10%) General management support to senior leadership Support for cross-departmental operational matters Contribution to continuous improvement initiatives Providing cover or additional support during key periods Person Specification Essential Proven experience in a General Manager, Facilities Manager, Operations Manager, or similar role Strong facilities management background Working knowledge of UK employment law Good understanding of health & safety legislation Ability to work autonomously in a part-time role Strong organisational, communication, and problem-solving skills Desirable NEBOSH or IOSH qualification CIPD Level 3 or above Experience in manufacturing, textiles, or SME environments I look forward to your application.
The Management Recruitment Group
Haywards Heath, Sussex
Lead a complex, nationally significant estate in one of the UK s most inspiring environments. Royal Botanic Gardens, Kew (RBG Kew) is seeking to appoint a Senior Estates Manager at Wakehurst to provide strategic and operational leadership across a unique and diverse estate. This is a senior role with responsibility for delivering high-quality Estates services across planned and reactive maintenance, asset management, compliance, sustainability, and facilities management within a heritage and visitor-facing environment. Reporting to the Head of Estates Operations & Maintenance, you will play a pivotal role in ensuring the safe, compliant, and resilient operation of the Wakehurst site, supporting capital projects, historic assets, and long-term sustainability objectives. You will lead multidisciplinary teams and external partners, embedding a culture of excellence in service delivery, customer experience, and continuous improvement. As Senior Estates Manager, you will act as a key internal stakeholder, working closely with scientific, visitor operations, conservation, and capital development colleagues to ensure Estates services enable the organisation s mission to protect plants and fungi for the benefit of people and the planet. Key Responsibilities • Provide strategic and operational leadership for all Estates services, including PPM, reactive maintenance, asset management, and hard and soft FM • Ensure full compliance with health & safety legislation, statutory requirements, and best practice across a complex, mixed-use estate • Lead, motivate, and develop in-house teams and manage contractor and supplier performance across multiple disciplines • Support capital projects, sustainability initiatives, utilities management, and critical building systems • Develop and implement robust maintenance and lifecycle strategies that support historic and heritage assets • Build strong relationships with internal stakeholders and deliver customer-focused, resilient Estates solutions • Oversee Estates budgets, performance reporting, and continuous improvement activity About You You will bring significant experience leading Estates or Facilities Management operations within a complex environment, ideally across large or multi-disciplinary sites. You will have strong technical knowledge of building services and infrastructure, alongside a proven track record in contractor management, compliance, and operational leadership. You will demonstrate: • Degree-level qualification in Building or Facilities Management, or equivalent professional experience • Proven success managing medium to large Estates or maintenance operations • Strong expertise in health & safety, statutory compliance, and contractor performance management • Experience developing maintenance strategies and supporting historic or heritage buildings • A collaborative, consultative leadership style with excellent stakeholder engagement skills • Strategic operational thinking combined with hands-on delivery focus Why Join Us? This is a rare opportunity to take on a senior Estates leadership role within a world-renowned organisation and UNESCO World Heritage context. You will contribute directly to RBG Kew s global mission, working in a values-driven organisation that champions sustainability, inclusion, learning, and long-term impact. Alongside meaningful work, you will benefit from a comprehensive benefits package, including generous annual leave, flexible working, a competitive pension, wellbeing support, and access to the exceptional gardens at Kew and Wakehurst. The role is based at Wakehurst, with the option of regular home working subject to operational requirements. The closing date for applications is Sunday 3rd May 2026
May 07, 2026
Full time
Lead a complex, nationally significant estate in one of the UK s most inspiring environments. Royal Botanic Gardens, Kew (RBG Kew) is seeking to appoint a Senior Estates Manager at Wakehurst to provide strategic and operational leadership across a unique and diverse estate. This is a senior role with responsibility for delivering high-quality Estates services across planned and reactive maintenance, asset management, compliance, sustainability, and facilities management within a heritage and visitor-facing environment. Reporting to the Head of Estates Operations & Maintenance, you will play a pivotal role in ensuring the safe, compliant, and resilient operation of the Wakehurst site, supporting capital projects, historic assets, and long-term sustainability objectives. You will lead multidisciplinary teams and external partners, embedding a culture of excellence in service delivery, customer experience, and continuous improvement. As Senior Estates Manager, you will act as a key internal stakeholder, working closely with scientific, visitor operations, conservation, and capital development colleagues to ensure Estates services enable the organisation s mission to protect plants and fungi for the benefit of people and the planet. Key Responsibilities • Provide strategic and operational leadership for all Estates services, including PPM, reactive maintenance, asset management, and hard and soft FM • Ensure full compliance with health & safety legislation, statutory requirements, and best practice across a complex, mixed-use estate • Lead, motivate, and develop in-house teams and manage contractor and supplier performance across multiple disciplines • Support capital projects, sustainability initiatives, utilities management, and critical building systems • Develop and implement robust maintenance and lifecycle strategies that support historic and heritage assets • Build strong relationships with internal stakeholders and deliver customer-focused, resilient Estates solutions • Oversee Estates budgets, performance reporting, and continuous improvement activity About You You will bring significant experience leading Estates or Facilities Management operations within a complex environment, ideally across large or multi-disciplinary sites. You will have strong technical knowledge of building services and infrastructure, alongside a proven track record in contractor management, compliance, and operational leadership. You will demonstrate: • Degree-level qualification in Building or Facilities Management, or equivalent professional experience • Proven success managing medium to large Estates or maintenance operations • Strong expertise in health & safety, statutory compliance, and contractor performance management • Experience developing maintenance strategies and supporting historic or heritage buildings • A collaborative, consultative leadership style with excellent stakeholder engagement skills • Strategic operational thinking combined with hands-on delivery focus Why Join Us? This is a rare opportunity to take on a senior Estates leadership role within a world-renowned organisation and UNESCO World Heritage context. You will contribute directly to RBG Kew s global mission, working in a values-driven organisation that champions sustainability, inclusion, learning, and long-term impact. Alongside meaningful work, you will benefit from a comprehensive benefits package, including generous annual leave, flexible working, a competitive pension, wellbeing support, and access to the exceptional gardens at Kew and Wakehurst. The role is based at Wakehurst, with the option of regular home working subject to operational requirements. The closing date for applications is Sunday 3rd May 2026
Branta Recruitment is seeking a Contracts & Compliance Manager to oversee the operational integrity and statutory safety of a large estate. You will be the guardian of building safety and service delivery, ensuring that every asset within the portfolio is maintained to the highest standards while driving value through effective supplier management. The Essentials Technical Foundation Qualified Engineer: You must hold an SCQF Level 8 (HND / SVQ Level 4) or equivalent in Mechanical, Electrical, or Building Services Engineering. We value technical expertise and practical vocational qualifications over academic degrees. Hard FM & Operations Proven experience managing Hard FM and M&E operations within large, commercial estate. Hands-on experience delivering both planned (PPM) and reactive maintenance in a live, high-pressure operational environment. Direct responsibility for managing third-party suppliers, including performance auditing, compliance tracking, and service delivery excellence. Compliance & Safety Statutory Rigour: Expert experience managing statutory inspections, testing, and certification. You will be responsible for the integrity of all building system records. Industry Standards: Deep practical knowledge of SFG20 and statutory maintenance regimes to ensure the estate remains fully compliant at all times. Systems & Reporting A solid working knowledge of Building Management Systems to monitor and optimize estate performance. Strong IT capability (Microsoft Office) with the ability to translate complex technical data into clear compliance and performance reports for senior leadership. Leadership & Strategic Impact You will have direct line management experience, capable of motivating and prioritizing workloads for operational staff. Proven ability to manage budgets, control costs, and identify efficiencies without compromising safety or quality. You must be a confident communicator, able to explain technical and compliance failures or requirements clearly to non-technical stakeholders. Apply online today or contact Astrid Camacho at Branta Recruitment for a confidential conversation.
May 07, 2026
Full time
Branta Recruitment is seeking a Contracts & Compliance Manager to oversee the operational integrity and statutory safety of a large estate. You will be the guardian of building safety and service delivery, ensuring that every asset within the portfolio is maintained to the highest standards while driving value through effective supplier management. The Essentials Technical Foundation Qualified Engineer: You must hold an SCQF Level 8 (HND / SVQ Level 4) or equivalent in Mechanical, Electrical, or Building Services Engineering. We value technical expertise and practical vocational qualifications over academic degrees. Hard FM & Operations Proven experience managing Hard FM and M&E operations within large, commercial estate. Hands-on experience delivering both planned (PPM) and reactive maintenance in a live, high-pressure operational environment. Direct responsibility for managing third-party suppliers, including performance auditing, compliance tracking, and service delivery excellence. Compliance & Safety Statutory Rigour: Expert experience managing statutory inspections, testing, and certification. You will be responsible for the integrity of all building system records. Industry Standards: Deep practical knowledge of SFG20 and statutory maintenance regimes to ensure the estate remains fully compliant at all times. Systems & Reporting A solid working knowledge of Building Management Systems to monitor and optimize estate performance. Strong IT capability (Microsoft Office) with the ability to translate complex technical data into clear compliance and performance reports for senior leadership. Leadership & Strategic Impact You will have direct line management experience, capable of motivating and prioritizing workloads for operational staff. Proven ability to manage budgets, control costs, and identify efficiencies without compromising safety or quality. You must be a confident communicator, able to explain technical and compliance failures or requirements clearly to non-technical stakeholders. Apply online today or contact Astrid Camacho at Branta Recruitment for a confidential conversation.
Operations Manager (K&B & Adaptations) Location: Surrey Salary: 50,000 + Car Allowance We are seeking an experienced Contracts / Operations Manager to lead planned works programmes, specialising in kitchens & bathrooms (K&B) and property adaptations. This role is responsible for ensuring projects are delivered on time, within budget, and to a high standard, while maintaining strong commercial control and client satisfaction. Key Responsibilities Oversee the planning, coordination, and delivery of works across multiple contracts Manage operatives, subcontractors, and resources to ensure productivity, quality, and KPI performance Monitor project progress, resolve issues, and drive continuous improvement in service delivery Take ownership of financial performance, including cost control, variations, WIP, and account submissions Prepare and present operational and financial reports to senior management Build and maintain strong client relationships, ensuring high levels of customer satisfaction Ensure all contractual obligations are understood and delivered in full compliance Lead recruitment, performance management, and development of staff within the team Promote and enforce a strong health & safety culture, ensuring full regulatory compliance and incident management Requirements Proven experience in a Contracts or Operations Management role Essential experience in K&B and property adaptations Strong commercial awareness and financial management experience Experience managing teams and subcontractors in a fast-paced environment Excellent organisational, communication, and leadership skills Good understanding of health & safety regulations and best practices
May 07, 2026
Full time
Operations Manager (K&B & Adaptations) Location: Surrey Salary: 50,000 + Car Allowance We are seeking an experienced Contracts / Operations Manager to lead planned works programmes, specialising in kitchens & bathrooms (K&B) and property adaptations. This role is responsible for ensuring projects are delivered on time, within budget, and to a high standard, while maintaining strong commercial control and client satisfaction. Key Responsibilities Oversee the planning, coordination, and delivery of works across multiple contracts Manage operatives, subcontractors, and resources to ensure productivity, quality, and KPI performance Monitor project progress, resolve issues, and drive continuous improvement in service delivery Take ownership of financial performance, including cost control, variations, WIP, and account submissions Prepare and present operational and financial reports to senior management Build and maintain strong client relationships, ensuring high levels of customer satisfaction Ensure all contractual obligations are understood and delivered in full compliance Lead recruitment, performance management, and development of staff within the team Promote and enforce a strong health & safety culture, ensuring full regulatory compliance and incident management Requirements Proven experience in a Contracts or Operations Management role Essential experience in K&B and property adaptations Strong commercial awareness and financial management experience Experience managing teams and subcontractors in a fast-paced environment Excellent organisational, communication, and leadership skills Good understanding of health & safety regulations and best practices
Senior Service Manager: Tackling Loneliness Part time 25 hours per week 3-year East Sussex County Council funded programme Based Newhaven or Eastbourne depending on successful candidate location and service needs, with travel across East Sussex Salary range £35,304 - £41,363 per annum pro rata dependent on qualification, skills and experience (upper range awarded to exceptional / highly experienced candidates) The next phase of our Tackling Loneliness Programme from 2026-29 will make further progress towards our vision for East Sussex to be a place where no-one feels lonely and our mission to reduce loneliness and build a connected and supportive community for all. As the Senior Service Manager, you ll play a pivotal role in shaping this bold, system shifting programme that brings partners, communities and seldom heard voices together to create lasting change. This is an exciting opportunity for someone who thrives in collaborative environments, loves connecting people and ideas, and is energised by building new ways of working. If you re driven by purpose, skilled at orchestrating complex partnerships, and inspired by the chance to make a meaningful impact on people s lives, this role offers the space, challenge and creativity to make a difference. With a track record in effective collaboration with stakeholders at all levels within the public, private and VCSE sectors, you will be accustomed to organising and running meetings and forums to gain insight and take forward ideas from across the partnership. We are looking for people to join our team who have the qualities and skills we feel would most benefit our clients & communities; professionalism, empathy, kindness and understanding. In return, we understand people want to work in a supportive environment with friendly colleagues. We offer a flexible, hybrid approach to delivery wherever possible, annual leave of 25 days per year pro rata plus bank holidays and sick pay from the start (increasing with service), additional sick pay per year for planned operations and recovery, a pension scheme, bereavement leave, and managers who are available to you plus a day off for your birthday! Please visit our website for the full job description, person specification and our application form. Vacancy closes: at 5pm Sunday 31st May 2026 1st stage interviews to be held in Newhaven on Wednesday 10th & Thursday 11th June 2026 For job description and to apply, please visit our website Completed application forms should be sent to HR via email . You may think that you re not a 100% match to what we re looking for, but we recognise that some skills and experience may be transferable rather than an exact match . If you re unsure about whether to apply, please do contact the HR team and we would be happy to arrange an informal discussion with the recruiting manager.
May 07, 2026
Full time
Senior Service Manager: Tackling Loneliness Part time 25 hours per week 3-year East Sussex County Council funded programme Based Newhaven or Eastbourne depending on successful candidate location and service needs, with travel across East Sussex Salary range £35,304 - £41,363 per annum pro rata dependent on qualification, skills and experience (upper range awarded to exceptional / highly experienced candidates) The next phase of our Tackling Loneliness Programme from 2026-29 will make further progress towards our vision for East Sussex to be a place where no-one feels lonely and our mission to reduce loneliness and build a connected and supportive community for all. As the Senior Service Manager, you ll play a pivotal role in shaping this bold, system shifting programme that brings partners, communities and seldom heard voices together to create lasting change. This is an exciting opportunity for someone who thrives in collaborative environments, loves connecting people and ideas, and is energised by building new ways of working. If you re driven by purpose, skilled at orchestrating complex partnerships, and inspired by the chance to make a meaningful impact on people s lives, this role offers the space, challenge and creativity to make a difference. With a track record in effective collaboration with stakeholders at all levels within the public, private and VCSE sectors, you will be accustomed to organising and running meetings and forums to gain insight and take forward ideas from across the partnership. We are looking for people to join our team who have the qualities and skills we feel would most benefit our clients & communities; professionalism, empathy, kindness and understanding. In return, we understand people want to work in a supportive environment with friendly colleagues. We offer a flexible, hybrid approach to delivery wherever possible, annual leave of 25 days per year pro rata plus bank holidays and sick pay from the start (increasing with service), additional sick pay per year for planned operations and recovery, a pension scheme, bereavement leave, and managers who are available to you plus a day off for your birthday! Please visit our website for the full job description, person specification and our application form. Vacancy closes: at 5pm Sunday 31st May 2026 1st stage interviews to be held in Newhaven on Wednesday 10th & Thursday 11th June 2026 For job description and to apply, please visit our website Completed application forms should be sent to HR via email . You may think that you re not a 100% match to what we re looking for, but we recognise that some skills and experience may be transferable rather than an exact match . If you re unsure about whether to apply, please do contact the HR team and we would be happy to arrange an informal discussion with the recruiting manager.
Assistant Facilities Manager Newport £36,000 - £40,000 (DOE) Full-Time, Permanent + Excellent Benefits Are you a Facilities Coordinator looking to step up into an Assistant Facilities Manager role with a fast-growing company? I am currently supporting a growing Facilities Management business with their recruitment for an Assistant Facilities Manager to join their team in Newport. This is a great opportunity to join a well-established and expanding business, working closely with senior management and playing a key role in the day-to-day running of FM operations across multiple contracts. Responsibilities: Supporting the Head of FM with the day-to-day management of contracts Coordinating planned (PPM) and reactive maintenance works Managing and prioritising incoming jobs via email, phone, and CAFM systems Overseeing office functions and supporting the FM Administrator Maintaining strong client relationships and providing regular updates Assisting with quotations, scheduling, and general operations Supporting monthly invoicing and basic financial administration Skills & Experience: Experience within Facilities Management or a similar environment Strong organisational and problem-solving skills Excellent communication and customer-facing ability Ability to manage multiple tasks in a fast-paced environment Good attention to detail Experience with CAFM systems (desirable) Hands-on and flexible approach For further information on the role and the company you will be working for please APPLY NOW or get in touch with Rhymel Henderson for a confidential chat
May 06, 2026
Full time
Assistant Facilities Manager Newport £36,000 - £40,000 (DOE) Full-Time, Permanent + Excellent Benefits Are you a Facilities Coordinator looking to step up into an Assistant Facilities Manager role with a fast-growing company? I am currently supporting a growing Facilities Management business with their recruitment for an Assistant Facilities Manager to join their team in Newport. This is a great opportunity to join a well-established and expanding business, working closely with senior management and playing a key role in the day-to-day running of FM operations across multiple contracts. Responsibilities: Supporting the Head of FM with the day-to-day management of contracts Coordinating planned (PPM) and reactive maintenance works Managing and prioritising incoming jobs via email, phone, and CAFM systems Overseeing office functions and supporting the FM Administrator Maintaining strong client relationships and providing regular updates Assisting with quotations, scheduling, and general operations Supporting monthly invoicing and basic financial administration Skills & Experience: Experience within Facilities Management or a similar environment Strong organisational and problem-solving skills Excellent communication and customer-facing ability Ability to manage multiple tasks in a fast-paced environment Good attention to detail Experience with CAFM systems (desirable) Hands-on and flexible approach For further information on the role and the company you will be working for please APPLY NOW or get in touch with Rhymel Henderson for a confidential chat
I am currently working with Harlow District Council who are looking for an Interim Lifts Manager on a 12-month contract paying a rate of £550 per day. Harlow District Council's Housing Operations team is seeking an experienced Interim Lift Manager to oversee the management, compliance, and maintenance of passenger and goods lifts across our residential housing stock and non-housing portfolio You will ensure full statutory compliance, manage contracts with service and maintenance providers, and act as the Council's technical authority on all lift-related matters. KEY RESPONSIBILITIES Manage all lift assets across the portfolio stock, ensuring operational safety and statutory compliance Commission and oversee LOLER Thorough Examinations to keep all lift certification current under the Lifting Operations and Lifting Equipment Regulations 1998 Lead contract management for maintenance, repair, and modernisation contracts Ensure compliance with the Health & Safety at Work Act 1974, BS EN 81 standards, and the Supply of Machinery (Safety) Regulations 2008 Liaise with the Competent Person under PUWER 1998 and coordinate planned preventative maintenance programmes Report to senior management on KPIs, defects, expenditure, and risk ESSENTIAL QUALIFICATIONS Recognised lift engineering qualification (e.g. LEIA, City & Guilds 2850, or equivalent NVQ Level 3+) Authorised/Competent Person status to conduct LOLER Thorough Examinations IOSH Managing Safely or NEBOSH Certificate (or equivalent H&S qualification) ESSENTIAL EXPERIENCE Proven track record managing lift assets within a social housing or local authority environment Strong, demonstrable contract management experience tendering, performance monitoring, and supplier relationship management In-depth knowledge of LOLER 1998, PUWER 1998, the Health & Safety at Work Act 1974, and relevant British Standards Experience managing compliance documentation, risk assessments, and lift certification registers Ability to manage capital and revenue budgets effectively DESIRABLE Experience of lift modernisation programmes Familiarity with the Regulatory Reform (Fire Safety) Order 2005 in relation to evacuation lifts Asset management system knowledge The hiring manager is looking to book in interviews ASAP, so please let me know if this would be of interest. If this isn't of interest to yourself, please feel free to forward this on to someone who may be interested. The client is looking to move very quickly with this one, so please apply ASAP if this would be of interest.
May 06, 2026
Contractor
I am currently working with Harlow District Council who are looking for an Interim Lifts Manager on a 12-month contract paying a rate of £550 per day. Harlow District Council's Housing Operations team is seeking an experienced Interim Lift Manager to oversee the management, compliance, and maintenance of passenger and goods lifts across our residential housing stock and non-housing portfolio You will ensure full statutory compliance, manage contracts with service and maintenance providers, and act as the Council's technical authority on all lift-related matters. KEY RESPONSIBILITIES Manage all lift assets across the portfolio stock, ensuring operational safety and statutory compliance Commission and oversee LOLER Thorough Examinations to keep all lift certification current under the Lifting Operations and Lifting Equipment Regulations 1998 Lead contract management for maintenance, repair, and modernisation contracts Ensure compliance with the Health & Safety at Work Act 1974, BS EN 81 standards, and the Supply of Machinery (Safety) Regulations 2008 Liaise with the Competent Person under PUWER 1998 and coordinate planned preventative maintenance programmes Report to senior management on KPIs, defects, expenditure, and risk ESSENTIAL QUALIFICATIONS Recognised lift engineering qualification (e.g. LEIA, City & Guilds 2850, or equivalent NVQ Level 3+) Authorised/Competent Person status to conduct LOLER Thorough Examinations IOSH Managing Safely or NEBOSH Certificate (or equivalent H&S qualification) ESSENTIAL EXPERIENCE Proven track record managing lift assets within a social housing or local authority environment Strong, demonstrable contract management experience tendering, performance monitoring, and supplier relationship management In-depth knowledge of LOLER 1998, PUWER 1998, the Health & Safety at Work Act 1974, and relevant British Standards Experience managing compliance documentation, risk assessments, and lift certification registers Ability to manage capital and revenue budgets effectively DESIRABLE Experience of lift modernisation programmes Familiarity with the Regulatory Reform (Fire Safety) Order 2005 in relation to evacuation lifts Asset management system knowledge The hiring manager is looking to book in interviews ASAP, so please let me know if this would be of interest. If this isn't of interest to yourself, please feel free to forward this on to someone who may be interested. The client is looking to move very quickly with this one, so please apply ASAP if this would be of interest.
TristoneNash are supporting a large housing association in their search for a Senior Planned Operations Manager covering the organisations patches of Eastleigh, Yeovil, London and Bracknell. The successful candidate is expected to be office based three days per week spread across all regions. Job role: The Senior Planned Operations Manager is responsible for the delivery of all planned and cyclical works programmes for the housing stock. Utilising a team of managers and trades, the role will deliver all planned works which could include bathrooms, kitchens, roofs, windows and redecoration works across the whole operational area of the Group & responsible for a budget of circa 23M. Seeking to identify opportunities to expand and develop in house capacity to deliver works whilst keeping a focus on legislative obligations and compliance. Experience required: Holder of a recognised construction qualification at the appropriate level or extensive experience at this level. Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing Level 4 or equivalent). H&S qualification (IOSH 5 day or NEBOSH construction certificate) with a depth of working knowledge of application of Health and Safety legislation and how to keep people safe. Extensive knowledge of statutory regulations relevant to the role Demonstrable experience in managing large scale contract and maintenance projects within a housing organisation. Commercially astute with the ability to analyse financial data and formulate work programmes within defined budgets Good communicator with ability to lead and motivate individuals and teams in the delivery of key services Ability to provide support and guidance in the management of trades and external contractors Broad knowledge of building related issues with the ability to provide technical support and advice Demonstrate our Values and Behaviours.
May 06, 2026
Full time
TristoneNash are supporting a large housing association in their search for a Senior Planned Operations Manager covering the organisations patches of Eastleigh, Yeovil, London and Bracknell. The successful candidate is expected to be office based three days per week spread across all regions. Job role: The Senior Planned Operations Manager is responsible for the delivery of all planned and cyclical works programmes for the housing stock. Utilising a team of managers and trades, the role will deliver all planned works which could include bathrooms, kitchens, roofs, windows and redecoration works across the whole operational area of the Group & responsible for a budget of circa 23M. Seeking to identify opportunities to expand and develop in house capacity to deliver works whilst keeping a focus on legislative obligations and compliance. Experience required: Holder of a recognised construction qualification at the appropriate level or extensive experience at this level. Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing Level 4 or equivalent). H&S qualification (IOSH 5 day or NEBOSH construction certificate) with a depth of working knowledge of application of Health and Safety legislation and how to keep people safe. Extensive knowledge of statutory regulations relevant to the role Demonstrable experience in managing large scale contract and maintenance projects within a housing organisation. Commercially astute with the ability to analyse financial data and formulate work programmes within defined budgets Good communicator with ability to lead and motivate individuals and teams in the delivery of key services Ability to provide support and guidance in the management of trades and external contractors Broad knowledge of building related issues with the ability to provide technical support and advice Demonstrate our Values and Behaviours.
TristoneNash are supporting a large housing association in their search for a Senior Planned Operations Manager covering the organisations patches of Eastleigh, Yeovil, London and Bracknell. The successful candidate is expected to be office based three days per week spread across all regions. Job role: The Senior Planned Operations Manager is responsible for the delivery of all planned and cyclical works programmes for the housing stock. Utilising a team of managers and trades, the role will deliver all planned works which could include bathrooms, kitchens, roofs, windows and redecoration works across the whole operational area of the Group & responsible for a budget of circa 23M. Seeking to identify opportunities to expand and develop in house capacity to deliver works whilst keeping a focus on legislative obligations and compliance. Experience required: Holder of a recognised construction qualification at the appropriate level or extensive experience at this level. Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing Level 4 or equivalent). H&S qualification (IOSH 5 day or NEBOSH construction certificate) with a depth of working knowledge of application of Health and Safety legislation and how to keep people safe. Extensive knowledge of statutory regulations relevant to the role Demonstrable experience in managing large scale contract and maintenance projects within a housing organisation. Commercially astute with the ability to analyse financial data and formulate work programmes within defined budgets Good communicator with ability to lead and motivate individuals and teams in the delivery of key services Ability to provide support and guidance in the management of trades and external contractors Broad knowledge of building related issues with the ability to provide technical support and advice Demonstrate our Values and Behaviours.
May 06, 2026
Full time
TristoneNash are supporting a large housing association in their search for a Senior Planned Operations Manager covering the organisations patches of Eastleigh, Yeovil, London and Bracknell. The successful candidate is expected to be office based three days per week spread across all regions. Job role: The Senior Planned Operations Manager is responsible for the delivery of all planned and cyclical works programmes for the housing stock. Utilising a team of managers and trades, the role will deliver all planned works which could include bathrooms, kitchens, roofs, windows and redecoration works across the whole operational area of the Group & responsible for a budget of circa 23M. Seeking to identify opportunities to expand and develop in house capacity to deliver works whilst keeping a focus on legislative obligations and compliance. Experience required: Holder of a recognised construction qualification at the appropriate level or extensive experience at this level. Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing Level 4 or equivalent). H&S qualification (IOSH 5 day or NEBOSH construction certificate) with a depth of working knowledge of application of Health and Safety legislation and how to keep people safe. Extensive knowledge of statutory regulations relevant to the role Demonstrable experience in managing large scale contract and maintenance projects within a housing organisation. Commercially astute with the ability to analyse financial data and formulate work programmes within defined budgets Good communicator with ability to lead and motivate individuals and teams in the delivery of key services Ability to provide support and guidance in the management of trades and external contractors Broad knowledge of building related issues with the ability to provide technical support and advice Demonstrate our Values and Behaviours.
TristoneNash are supporting a large housing association in their search for a Senior Planned Operations Manager covering the organisations patches of Eastleigh, Yeovil, London and Bracknell. The successful candidate is expected to be office based three days per week spread across all regions. Job role: The Senior Planned Operations Manager is responsible for the delivery of all planned and cyclical works programmes for the housing stock. Utilising a team of managers and trades, the role will deliver all planned works which could include bathrooms, kitchens, roofs, windows and redecoration works across the whole operational area of the Group & responsible for a budget of circa 23M. Seeking to identify opportunities to expand and develop in house capacity to deliver works whilst keeping a focus on legislative obligations and compliance. Experience required: Holder of a recognised construction qualification at the appropriate level or extensive experience at this level. Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing Level 4 or equivalent). H&S qualification (IOSH 5 day or NEBOSH construction certificate) with a depth of working knowledge of application of Health and Safety legislation and how to keep people safe. Extensive knowledge of statutory regulations relevant to the role Demonstrable experience in managing large scale contract and maintenance projects within a housing organisation. Commercially astute with the ability to analyse financial data and formulate work programmes within defined budgets Good communicator with ability to lead and motivate individuals and teams in the delivery of key services Ability to provide support and guidance in the management of trades and external contractors Broad knowledge of building related issues with the ability to provide technical support and advice Demonstrate our Values and Behaviours.
May 06, 2026
Full time
TristoneNash are supporting a large housing association in their search for a Senior Planned Operations Manager covering the organisations patches of Eastleigh, Yeovil, London and Bracknell. The successful candidate is expected to be office based three days per week spread across all regions. Job role: The Senior Planned Operations Manager is responsible for the delivery of all planned and cyclical works programmes for the housing stock. Utilising a team of managers and trades, the role will deliver all planned works which could include bathrooms, kitchens, roofs, windows and redecoration works across the whole operational area of the Group & responsible for a budget of circa 23M. Seeking to identify opportunities to expand and develop in house capacity to deliver works whilst keeping a focus on legislative obligations and compliance. Experience required: Holder of a recognised construction qualification at the appropriate level or extensive experience at this level. Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing Level 4 or equivalent). H&S qualification (IOSH 5 day or NEBOSH construction certificate) with a depth of working knowledge of application of Health and Safety legislation and how to keep people safe. Extensive knowledge of statutory regulations relevant to the role Demonstrable experience in managing large scale contract and maintenance projects within a housing organisation. Commercially astute with the ability to analyse financial data and formulate work programmes within defined budgets Good communicator with ability to lead and motivate individuals and teams in the delivery of key services Ability to provide support and guidance in the management of trades and external contractors Broad knowledge of building related issues with the ability to provide technical support and advice Demonstrate our Values and Behaviours.
TristoneNash are supporting a large housing association in their search for a Senior Planned Operations Manager covering the organisations patches of Eastleigh, Yeovil, London and Bracknell. The successful candidate is expected to be office based three days per week spread across all regions. Job role: The Senior Planned Operations Manager is responsible for the delivery of all planned and cyclical works programmes for the housing stock. Utilising a team of managers and trades, the role will deliver all planned works which could include bathrooms, kitchens, roofs, windows and redecoration works across the whole operational area of the Group & responsible for a budget of circa 23M. Seeking to identify opportunities to expand and develop in house capacity to deliver works whilst keeping a focus on legislative obligations and compliance. Experience required: Holder of a recognised construction qualification at the appropriate level or extensive experience at this level. Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing Level 4 or equivalent). H&S qualification (IOSH 5 day or NEBOSH construction certificate) with a depth of working knowledge of application of Health and Safety legislation and how to keep people safe. Extensive knowledge of statutory regulations relevant to the role Demonstrable experience in managing large scale contract and maintenance projects within a housing organisation. Commercially astute with the ability to analyse financial data and formulate work programmes within defined budgets Good communicator with ability to lead and motivate individuals and teams in the delivery of key services Ability to provide support and guidance in the management of trades and external contractors Broad knowledge of building related issues with the ability to provide technical support and advice Demonstrate our Values and Behaviours.
May 06, 2026
Full time
TristoneNash are supporting a large housing association in their search for a Senior Planned Operations Manager covering the organisations patches of Eastleigh, Yeovil, London and Bracknell. The successful candidate is expected to be office based three days per week spread across all regions. Job role: The Senior Planned Operations Manager is responsible for the delivery of all planned and cyclical works programmes for the housing stock. Utilising a team of managers and trades, the role will deliver all planned works which could include bathrooms, kitchens, roofs, windows and redecoration works across the whole operational area of the Group & responsible for a budget of circa 23M. Seeking to identify opportunities to expand and develop in house capacity to deliver works whilst keeping a focus on legislative obligations and compliance. Experience required: Holder of a recognised construction qualification at the appropriate level or extensive experience at this level. Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing Level 4 or equivalent). H&S qualification (IOSH 5 day or NEBOSH construction certificate) with a depth of working knowledge of application of Health and Safety legislation and how to keep people safe. Extensive knowledge of statutory regulations relevant to the role Demonstrable experience in managing large scale contract and maintenance projects within a housing organisation. Commercially astute with the ability to analyse financial data and formulate work programmes within defined budgets Good communicator with ability to lead and motivate individuals and teams in the delivery of key services Ability to provide support and guidance in the management of trades and external contractors Broad knowledge of building related issues with the ability to provide technical support and advice Demonstrate our Values and Behaviours.
Part-Time General Manager - HR & Facilities Location: Wakefield, West Yorkshire Contract Type: Part Time - 24 hours per week (typically 3 days per week; flexibility available) Salary: £29,000 per annum (pro rata for 24 hours) Reports to: Managing Director / Board Role Purpose My client is seeking an experienced Part-Time General Manager to oversee Facilities Management (70%), Human Resources (20%), and ad-hoc operational management (10%). This is a hands-on role focused on ensuring the business operates safely, compliantly, and efficiently, while supporting employees and senior leadership. Key Responsibilities Facilities Management (Approx. 70%) Day-to-day management of site facilities, ensuring safety and compliance Oversight of building maintenance, repairs, and planned preventative maintenance Management of health & safety compliance, including risk assessments and audits Primary liaison with external contractors and service providers Management of facilities budgets, utilities, and service contracts Ensuring compliance with UK health, safety, and environmental legislation Oversight of fire safety, emergency planning, and business continuity Maintaining site standards, security, and access control Supporting facilities improvement or refurbishment projects Human Resources (Approx. 20%) Oversight of HR operations and employment policies Management of employee relations, including absence, disciplinary, and grievance matters Advising managers on UK employment law and HR best practice Coordination of recruitment and onboarding Oversight of training, development, and compliance training Maintenance of HR records and GDPR compliance Liaison with payroll providers and finance on payroll inputs Ad-hoc Management & Operational Support (Approx. 10%) General management support to senior leadership Support for cross-departmental operational matters Contribution to continuous improvement initiatives Providing cover or additional support during key periods Person Specification Essential Proven experience in a General Manager, Facilities Manager, Operations Manager, or similar role Strong facilities management background Working knowledge of UK employment law Good understanding of health & safety legislation Ability to work autonomously in a part-time role Strong organisational, communication, and problem-solving skills Desirable NEBOSH or IOSH qualification CIPD Level 3 or above Experience in manufacturing, textiles, or SME environments I look forward to your application.
May 06, 2026
Full time
Part-Time General Manager - HR & Facilities Location: Wakefield, West Yorkshire Contract Type: Part Time - 24 hours per week (typically 3 days per week; flexibility available) Salary: £29,000 per annum (pro rata for 24 hours) Reports to: Managing Director / Board Role Purpose My client is seeking an experienced Part-Time General Manager to oversee Facilities Management (70%), Human Resources (20%), and ad-hoc operational management (10%). This is a hands-on role focused on ensuring the business operates safely, compliantly, and efficiently, while supporting employees and senior leadership. Key Responsibilities Facilities Management (Approx. 70%) Day-to-day management of site facilities, ensuring safety and compliance Oversight of building maintenance, repairs, and planned preventative maintenance Management of health & safety compliance, including risk assessments and audits Primary liaison with external contractors and service providers Management of facilities budgets, utilities, and service contracts Ensuring compliance with UK health, safety, and environmental legislation Oversight of fire safety, emergency planning, and business continuity Maintaining site standards, security, and access control Supporting facilities improvement or refurbishment projects Human Resources (Approx. 20%) Oversight of HR operations and employment policies Management of employee relations, including absence, disciplinary, and grievance matters Advising managers on UK employment law and HR best practice Coordination of recruitment and onboarding Oversight of training, development, and compliance training Maintenance of HR records and GDPR compliance Liaison with payroll providers and finance on payroll inputs Ad-hoc Management & Operational Support (Approx. 10%) General management support to senior leadership Support for cross-departmental operational matters Contribution to continuous improvement initiatives Providing cover or additional support during key periods Person Specification Essential Proven experience in a General Manager, Facilities Manager, Operations Manager, or similar role Strong facilities management background Working knowledge of UK employment law Good understanding of health & safety legislation Ability to work autonomously in a part-time role Strong organisational, communication, and problem-solving skills Desirable NEBOSH or IOSH qualification CIPD Level 3 or above Experience in manufacturing, textiles, or SME environments I look forward to your application.
Location: Hybrid working from the London office (Mondays, Wednesdays and Thursdays), with 2 days working from home (Tuesdays and Fridays) ideally. If not possible, one day per week in the London office (Thursdays) will be considered as the minimum. Reporting to: VP Product & Operations About Paloma Paloma's mission is to make children's autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We believe the NHS can offer quick access to these services, and Paloma is achieving this by redesigning care pathways, developing new software & AI tools, and investing in clinicians' learning & development. We are growing our team purposefully to meet the need for NHS autism and ADHD care, and since launching, we have: Grown our fantastic team to over 100 people, and are hiring 100 more over the next 12 months Raised £5m pre-seed funding from leading healthcare investors (Triple Point Ventures and Heal Capital), helping us to invest in our technology and our team Achieved financial sustainability How is Paloma Health different from other Neurodevelopmental providers? We are clinically-led, Care Quality Commission (CQC) registered, and continuously improve our outcomes and family experiences. Our in-house product & engineering team ensures we can: Give families a more consumer-like experience of healthcare Free our clinicians from documentation to focus on supporting families Our strong culture, including transparency, a sense of community, and supporting staff career development The experience of our founders (Dr Mark Jenkins & Darshak Shah), who have previously built tech-enabled NHS obesity and ophthalmology services. Combined, their previous companies have treated over 1 million NHS patients in the last 15 years! Being backed by leading healthcare investors allows us to move fast The Opportunity We are looking for a Head of Operations to lead and scale our operations function. This is a high-impact role where you will be responsible for a rapidly scaling operations function of 80 people, including our Care Delivery team (Team Managers, Autism and ADHD Clinicians, including assessors and prescribers), the Care Coordination administration team, and our Scheduling, Safeguarding, and Governance teams. Your mission is to ensure that as we scale to help thousands of families, our service remains high-quality, safe, and efficient. Your role is orchestrating this complex function, ensuring that every step of our care pathway-from the NHS referral to exit-is working in perfect sync. About you You are a leader of leaders: You have a proven track record of managing large, multi-tiered teams. You know how to motivate and develop managers who, in turn, manage our Delivery Team, Care Coordinators, Scheduling, Safeguarding and Governance Teams You thrive at scale: Managing a rapidly growing team of over 80 people doesn't intimidate you; you have the organisational skills to keep a large workforce aligned and productive, and are excited to grow the team significantly more. You are a systems thinker: You see how a change in scheduling impacts care delivery, and how an update in governance affects the Care Coordination Team. You manage the "ripple effects." You are operationally rigorous: You thrive on metrics and KPIs. You use data to identify capacity bottlenecks or potential safeguarding risks before they become issues. You are empathetic but decisive: You understand the high-stakes nature of healthcare and can make calm, authoritative decisions that balance patient safety with operational speed. You are adaptable: You are comfortable working in a dynamic environment and embrace the fast-paced change of a growing organisation. You are mission-driven: You are genuinely excited about using technology and innovation to solve the NHS waiting list crisis. You are a hands-on leader: You are willing to dive into operational details and drive tasks yourself when necessary to support and unblock your team. Responsibilities: Oversee the integrated Operations function, including: Providing strategic direction to the managers of Delivery, Scheduling & Capacity, Safeguarding, and Governance. Represent the Operations function at a senior level and work cross-functionally with relevant function leads. Maintain accountability for the function's performance and culture. This includes: Building relationships and data dashboards (with our Business Intelligence Team) to help you identify operational red flags and address them before they impact service delivery. Building a culture of continuous learning, mentoring your direct reports to become the next generation of senior leaders at Paloma. Ongoing optimisation and refinement of operational processes together with the relevant teams and stakeholders, for example: Administrative processes, e.g. NHS GP referral processing Defining the strategic "math" of the service, ensuring you always know the demand forecast and manage scheduling/hiring to meet NHS targets while maintaining staff well-being. Ensuring our safeguarding protocols are deeply embedded in every team member's daily workflows. Develop robust structures, documentation, processes and communication loops to: Grow the team without losing quality or culture. Ensure a 'single source of truth' for all operational workstreams documentation Maintain and implement high-quality policies for complaints, contested outcomes, and quality assurance. Qualifications and experience: Required: At least 7 years of operational leadership experience, specifically in environments with high headcount and complex delivery requirements (e.g., health or other large-scale service operations). Proven experience overseeing multi-tiered teams (managing 5+ direct reports who each manage their own large teams). Advanced experience in managing capacity and scheduling for a large, varied workforce. A track record of "productising" operations-taking a growing service and building the robust structures needed to support 100+ staff members. Demonstrable experience of a commercial mindset, meeting financial targets, understanding trade-offs within budgets, and managing team budgets. A proven ability to balance high-level strategy with a "lead from the front" mentality, diving into the details to solve problems on the ground. Proven experience in being data-driven with decisions, prioritisation, and comfortable providing detailed updates to wider stakeholders at all levels of the business. Experience managing a mixed team of clinical and non-clinical staff Experience leading a large team through periods of rapid organisational change, e.g. a fast-paced startup/scaleup environment where roles and processes evolve quickly. Experience in Data Protection and Data Protection Officer responsibilities Studies have shown that women and people from ethnic minority groups are less likely to apply for jobs unless they meet every qualification. Paloma is dedicated to building a diverse and top performing workplace, so if you're excited about this role but your past experience doesn't align with all the qualifications, we strongly encourage you to apply. You may be just the right candidate for this role or others! You will be part of a mission driven organisation that's transforming access to autism and ADHD care in England. For all employees, we offer: A strong and positive culture that prioritises staff well being, transparency, and career development. Protected time and budget for team connection, learning, and community building. Competitive compensation, including: Salary of £80,000-90,000, depending on experience and working location Annual salary reviews, ensuring they are competitive Private medical insurance and Employee Assistance Programme (planned in 2026) A unique annual leave benefits package which includes: 34 days of annual leave. This includes eight bank holidays and your birthday off. Option to buy an additional 5 days per year (giving you 39 days per year) An additional 10 days of paid sabbatical leave every three completed years of service (which means 44 days of leave in year four at Paloma!) 2 days per year of special leave, for those moments that happen in life, whether personal or family related Additional benefits include: A premium performance company laptop Equity compensation through Share Options in Paloma Health for employees working at least 32 hours per week with Paloma. NHS discounts, including the Blue Light Card (as we are an NHS provider). Equality & Diversity Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic. Accommodations We're glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly. Safer Recruitment & Pre Employment Checks Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business . click apply for full job details
May 05, 2026
Full time
Location: Hybrid working from the London office (Mondays, Wednesdays and Thursdays), with 2 days working from home (Tuesdays and Fridays) ideally. If not possible, one day per week in the London office (Thursdays) will be considered as the minimum. Reporting to: VP Product & Operations About Paloma Paloma's mission is to make children's autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We believe the NHS can offer quick access to these services, and Paloma is achieving this by redesigning care pathways, developing new software & AI tools, and investing in clinicians' learning & development. We are growing our team purposefully to meet the need for NHS autism and ADHD care, and since launching, we have: Grown our fantastic team to over 100 people, and are hiring 100 more over the next 12 months Raised £5m pre-seed funding from leading healthcare investors (Triple Point Ventures and Heal Capital), helping us to invest in our technology and our team Achieved financial sustainability How is Paloma Health different from other Neurodevelopmental providers? We are clinically-led, Care Quality Commission (CQC) registered, and continuously improve our outcomes and family experiences. Our in-house product & engineering team ensures we can: Give families a more consumer-like experience of healthcare Free our clinicians from documentation to focus on supporting families Our strong culture, including transparency, a sense of community, and supporting staff career development The experience of our founders (Dr Mark Jenkins & Darshak Shah), who have previously built tech-enabled NHS obesity and ophthalmology services. Combined, their previous companies have treated over 1 million NHS patients in the last 15 years! Being backed by leading healthcare investors allows us to move fast The Opportunity We are looking for a Head of Operations to lead and scale our operations function. This is a high-impact role where you will be responsible for a rapidly scaling operations function of 80 people, including our Care Delivery team (Team Managers, Autism and ADHD Clinicians, including assessors and prescribers), the Care Coordination administration team, and our Scheduling, Safeguarding, and Governance teams. Your mission is to ensure that as we scale to help thousands of families, our service remains high-quality, safe, and efficient. Your role is orchestrating this complex function, ensuring that every step of our care pathway-from the NHS referral to exit-is working in perfect sync. About you You are a leader of leaders: You have a proven track record of managing large, multi-tiered teams. You know how to motivate and develop managers who, in turn, manage our Delivery Team, Care Coordinators, Scheduling, Safeguarding and Governance Teams You thrive at scale: Managing a rapidly growing team of over 80 people doesn't intimidate you; you have the organisational skills to keep a large workforce aligned and productive, and are excited to grow the team significantly more. You are a systems thinker: You see how a change in scheduling impacts care delivery, and how an update in governance affects the Care Coordination Team. You manage the "ripple effects." You are operationally rigorous: You thrive on metrics and KPIs. You use data to identify capacity bottlenecks or potential safeguarding risks before they become issues. You are empathetic but decisive: You understand the high-stakes nature of healthcare and can make calm, authoritative decisions that balance patient safety with operational speed. You are adaptable: You are comfortable working in a dynamic environment and embrace the fast-paced change of a growing organisation. You are mission-driven: You are genuinely excited about using technology and innovation to solve the NHS waiting list crisis. You are a hands-on leader: You are willing to dive into operational details and drive tasks yourself when necessary to support and unblock your team. Responsibilities: Oversee the integrated Operations function, including: Providing strategic direction to the managers of Delivery, Scheduling & Capacity, Safeguarding, and Governance. Represent the Operations function at a senior level and work cross-functionally with relevant function leads. Maintain accountability for the function's performance and culture. This includes: Building relationships and data dashboards (with our Business Intelligence Team) to help you identify operational red flags and address them before they impact service delivery. Building a culture of continuous learning, mentoring your direct reports to become the next generation of senior leaders at Paloma. Ongoing optimisation and refinement of operational processes together with the relevant teams and stakeholders, for example: Administrative processes, e.g. NHS GP referral processing Defining the strategic "math" of the service, ensuring you always know the demand forecast and manage scheduling/hiring to meet NHS targets while maintaining staff well-being. Ensuring our safeguarding protocols are deeply embedded in every team member's daily workflows. Develop robust structures, documentation, processes and communication loops to: Grow the team without losing quality or culture. Ensure a 'single source of truth' for all operational workstreams documentation Maintain and implement high-quality policies for complaints, contested outcomes, and quality assurance. Qualifications and experience: Required: At least 7 years of operational leadership experience, specifically in environments with high headcount and complex delivery requirements (e.g., health or other large-scale service operations). Proven experience overseeing multi-tiered teams (managing 5+ direct reports who each manage their own large teams). Advanced experience in managing capacity and scheduling for a large, varied workforce. A track record of "productising" operations-taking a growing service and building the robust structures needed to support 100+ staff members. Demonstrable experience of a commercial mindset, meeting financial targets, understanding trade-offs within budgets, and managing team budgets. A proven ability to balance high-level strategy with a "lead from the front" mentality, diving into the details to solve problems on the ground. Proven experience in being data-driven with decisions, prioritisation, and comfortable providing detailed updates to wider stakeholders at all levels of the business. Experience managing a mixed team of clinical and non-clinical staff Experience leading a large team through periods of rapid organisational change, e.g. a fast-paced startup/scaleup environment where roles and processes evolve quickly. Experience in Data Protection and Data Protection Officer responsibilities Studies have shown that women and people from ethnic minority groups are less likely to apply for jobs unless they meet every qualification. Paloma is dedicated to building a diverse and top performing workplace, so if you're excited about this role but your past experience doesn't align with all the qualifications, we strongly encourage you to apply. You may be just the right candidate for this role or others! You will be part of a mission driven organisation that's transforming access to autism and ADHD care in England. For all employees, we offer: A strong and positive culture that prioritises staff well being, transparency, and career development. Protected time and budget for team connection, learning, and community building. Competitive compensation, including: Salary of £80,000-90,000, depending on experience and working location Annual salary reviews, ensuring they are competitive Private medical insurance and Employee Assistance Programme (planned in 2026) A unique annual leave benefits package which includes: 34 days of annual leave. This includes eight bank holidays and your birthday off. Option to buy an additional 5 days per year (giving you 39 days per year) An additional 10 days of paid sabbatical leave every three completed years of service (which means 44 days of leave in year four at Paloma!) 2 days per year of special leave, for those moments that happen in life, whether personal or family related Additional benefits include: A premium performance company laptop Equity compensation through Share Options in Paloma Health for employees working at least 32 hours per week with Paloma. NHS discounts, including the Blue Light Card (as we are an NHS provider). Equality & Diversity Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic. Accommodations We're glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly. Safer Recruitment & Pre Employment Checks Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business . click apply for full job details
Joshua Robert Recruitment
Leicester, Leicestershire
Regional Facilities Manager Location: East Midlands Salary: £51,000 + Bonus Contract: Permanent About the Role We are working with a well-established client who is looking to appoint an experienced and driven Regional Facilities Manager. This is a key role responsible for delivering high-quality facilities management services across a diverse portfolio of sites in the East Midlands. You will play a vital part in ensuring operational excellence, maintaining compliance, and creating safe, efficient, and well-managed environments for all stakeholders. Key Responsibilities Oversee day-to-day facilities operations across multiple sites, ensuring consistent and high-quality service delivery Lead, motivate, and support on-site teams as well as external contractors Develop and manage maintenance strategies, including planned preventative maintenance (PPM) programmes Ensure full compliance with health & safety legislation, statutory requirements, and company policies Manage budgets effectively, controlling costs and identifying opportunities for improved efficiency Oversee supplier performance, procurement activities, and contract management Act as the primary point of contact for clients and senior stakeholders across the region Carry out regular site inspections and audits to maintain high standards Support the delivery of projects such as refurbishments, relocations, and fit-outs About You Proven experience in facilities management, ideally within a multi-site or regional role (commercial, retail, or logistics environments preferred) Strong understanding of health & safety regulations and compliance standards Effective leadership and people management skills Commercially aware, with experience managing budgets and contracts Excellent communication and stakeholder management abilities Able to work independently and manage a varied workload Relevant qualifications such as IWFM or NEBOSH are advantageous
May 05, 2026
Full time
Regional Facilities Manager Location: East Midlands Salary: £51,000 + Bonus Contract: Permanent About the Role We are working with a well-established client who is looking to appoint an experienced and driven Regional Facilities Manager. This is a key role responsible for delivering high-quality facilities management services across a diverse portfolio of sites in the East Midlands. You will play a vital part in ensuring operational excellence, maintaining compliance, and creating safe, efficient, and well-managed environments for all stakeholders. Key Responsibilities Oversee day-to-day facilities operations across multiple sites, ensuring consistent and high-quality service delivery Lead, motivate, and support on-site teams as well as external contractors Develop and manage maintenance strategies, including planned preventative maintenance (PPM) programmes Ensure full compliance with health & safety legislation, statutory requirements, and company policies Manage budgets effectively, controlling costs and identifying opportunities for improved efficiency Oversee supplier performance, procurement activities, and contract management Act as the primary point of contact for clients and senior stakeholders across the region Carry out regular site inspections and audits to maintain high standards Support the delivery of projects such as refurbishments, relocations, and fit-outs About You Proven experience in facilities management, ideally within a multi-site or regional role (commercial, retail, or logistics environments preferred) Strong understanding of health & safety regulations and compliance standards Effective leadership and people management skills Commercially aware, with experience managing budgets and contracts Excellent communication and stakeholder management abilities Able to work independently and manage a varied workload Relevant qualifications such as IWFM or NEBOSH are advantageous
Operational Delivery Manager Network Operations Manager - Network Maintenance Location: Northern Ireland Hours: Full-time, permanent (37 hours per week) Salary: £43,000 - £53,000 per annum Apple Recruitment is delighted to partner with a well established and highly regarded organisation operating within a regulated infrastructure environment. The organisation is recognised for its commitment to operational excellence and for fostering a supportive, inclusive workplace where employees are encouraged to grow, contribute ideas, and drive continuous improvement. The Role The Network Operations Manager - Network Maintenance is a senior operational role responsible for the safe, efficient, and compliant maintenance of a regional infrastructure network. The role focuses on ensuring assets are reliable, well maintained, and compliant with safety, quality, and regulatory standards. You will lead the delivery of operational maintenance programmes, manage contractors and budgets, oversee risk and performance management, and contribute to longer term asset planning and improvement initiatives. The role offers exposure to innovation and future focused developments as the network evolves to meet changing industry and sustainability requirements. Reporting to the Operations Manager, you will work closely with engineering, regulatory, and operational colleagues and play a key role in ensuring that maintenance activities support both day to day operations and longer term strategic objectives. Key Accountabilities Lead and manage network maintenance and repair activities, ensuring assets meet safety, reliability, and performance objectives Oversee the delivery of operational (Opex) and capital (Capex) programmes, ensuring work is completed on time, within budget, and to required technical and quality standards Manage principal contractors and suppliers, ensuring compliance with relevant legislation, safety requirements, and contractual obligations Provide accurate operational data and analysis to support regulatory and performance reporting Monitor, audit, and continuously improve safety, quality, productivity, and maintenance strategies Analyse asset performance, incidents, and failure trends, implementing corrective actions and preventative improvements Provide technical and operational input into asset planning, prioritisation, and reactive maintenance activities Contribute to organisational continuous improvement and change initiatives Build and maintain strong relationships with internal teams, contractors, regulators, and external partners Ensure maintenance and repair risks are effectively assessed, controlled, and clearly communicated Support quality management systems through audits, reporting, innovation, and management review Contribute to the development of policies, standards, and future technical solutions as the network evolves Represent operational interests through relevant industry forums and stakeholder engagements Participate in an engineering standby and call out rota as required Act in accordance with professional engineering standards, safeguarding customers, colleagues, and the wider organisation Criteria Essential Engineering Degree, HND, HNC, or equivalent qualification Minimum of 5 years' experience in an engineering or infrastructure environment Proven experience delivering operational work programmes in a regulated or safety critical setting Full, valid UK driving licence Excellent communication skills, with the ability to engage confidently with contractors, stakeholders, and the public Strong leadership skills during both planned works and incident or emergency situations Ability to work independently and as part of multi disciplinary teams Strong IT capability, including Microsoft Office and operational systems Experience leading, training, and assessing engineering or operational personnel G ood understanding of industry standards and asset or maintenance management systems (e.g. ISO 55001) Ability to interpret technical drawings, specifications, and asset records Right to work permanently in the UK (visa sponsorship is not available) Working Arrangements This is an on site operational role (no home or hybrid working) Working hours: Monday-Thursday: 8.30am - 5.00pm Friday: 8.30am - 4.30pm Benefits Enhanced contributory pension scheme Free life assurance "Give As You Earn" charity scheme Enhanced maternity and paternity leave Enhanced sick pay (subject to eligibility) 20 days annual leave + 11 bank holidays + up to 5 additional long service days Free onsite parking Dedicated health and wellbeing support Cycle to Work scheme Annual salary reviews Interested? If this role sounds like the right next step for your career, we would love to hear from you. Apply now or contact Apple Recruitment for a confidential discussion. If this role is not quite right, we are still happy to discuss alternative opportunities. Apple Recruitment Services is acting on behalf of its client as an Employment Agency and is proud to be an Equal Opportunities Employer
May 05, 2026
Full time
Operational Delivery Manager Network Operations Manager - Network Maintenance Location: Northern Ireland Hours: Full-time, permanent (37 hours per week) Salary: £43,000 - £53,000 per annum Apple Recruitment is delighted to partner with a well established and highly regarded organisation operating within a regulated infrastructure environment. The organisation is recognised for its commitment to operational excellence and for fostering a supportive, inclusive workplace where employees are encouraged to grow, contribute ideas, and drive continuous improvement. The Role The Network Operations Manager - Network Maintenance is a senior operational role responsible for the safe, efficient, and compliant maintenance of a regional infrastructure network. The role focuses on ensuring assets are reliable, well maintained, and compliant with safety, quality, and regulatory standards. You will lead the delivery of operational maintenance programmes, manage contractors and budgets, oversee risk and performance management, and contribute to longer term asset planning and improvement initiatives. The role offers exposure to innovation and future focused developments as the network evolves to meet changing industry and sustainability requirements. Reporting to the Operations Manager, you will work closely with engineering, regulatory, and operational colleagues and play a key role in ensuring that maintenance activities support both day to day operations and longer term strategic objectives. Key Accountabilities Lead and manage network maintenance and repair activities, ensuring assets meet safety, reliability, and performance objectives Oversee the delivery of operational (Opex) and capital (Capex) programmes, ensuring work is completed on time, within budget, and to required technical and quality standards Manage principal contractors and suppliers, ensuring compliance with relevant legislation, safety requirements, and contractual obligations Provide accurate operational data and analysis to support regulatory and performance reporting Monitor, audit, and continuously improve safety, quality, productivity, and maintenance strategies Analyse asset performance, incidents, and failure trends, implementing corrective actions and preventative improvements Provide technical and operational input into asset planning, prioritisation, and reactive maintenance activities Contribute to organisational continuous improvement and change initiatives Build and maintain strong relationships with internal teams, contractors, regulators, and external partners Ensure maintenance and repair risks are effectively assessed, controlled, and clearly communicated Support quality management systems through audits, reporting, innovation, and management review Contribute to the development of policies, standards, and future technical solutions as the network evolves Represent operational interests through relevant industry forums and stakeholder engagements Participate in an engineering standby and call out rota as required Act in accordance with professional engineering standards, safeguarding customers, colleagues, and the wider organisation Criteria Essential Engineering Degree, HND, HNC, or equivalent qualification Minimum of 5 years' experience in an engineering or infrastructure environment Proven experience delivering operational work programmes in a regulated or safety critical setting Full, valid UK driving licence Excellent communication skills, with the ability to engage confidently with contractors, stakeholders, and the public Strong leadership skills during both planned works and incident or emergency situations Ability to work independently and as part of multi disciplinary teams Strong IT capability, including Microsoft Office and operational systems Experience leading, training, and assessing engineering or operational personnel G ood understanding of industry standards and asset or maintenance management systems (e.g. ISO 55001) Ability to interpret technical drawings, specifications, and asset records Right to work permanently in the UK (visa sponsorship is not available) Working Arrangements This is an on site operational role (no home or hybrid working) Working hours: Monday-Thursday: 8.30am - 5.00pm Friday: 8.30am - 4.30pm Benefits Enhanced contributory pension scheme Free life assurance "Give As You Earn" charity scheme Enhanced maternity and paternity leave Enhanced sick pay (subject to eligibility) 20 days annual leave + 11 bank holidays + up to 5 additional long service days Free onsite parking Dedicated health and wellbeing support Cycle to Work scheme Annual salary reviews Interested? If this role sounds like the right next step for your career, we would love to hear from you. Apply now or contact Apple Recruitment for a confidential discussion. If this role is not quite right, we are still happy to discuss alternative opportunities. Apple Recruitment Services is acting on behalf of its client as an Employment Agency and is proud to be an Equal Opportunities Employer
Operations Manager - Social Housing Refurbishments - Twickenham based £70K +C ar Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Twickenham. The Operations Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor.This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Contract Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Operations Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to £70,000 + Car/Allowance + Benefits.
May 05, 2026
Full time
Operations Manager - Social Housing Refurbishments - Twickenham based £70K +C ar Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Twickenham. The Operations Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor.This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Contract Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Operations Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to £70,000 + Car/Allowance + Benefits.
HOURS: 37.5 hours per week, Monday - Friday (with occasional Saturday working as overtime) LOCATION: Brunel Lock, Bristol Vault Officer About Bristol Waste Company What we do is important - we're here to keep Bristol, and beyond, clean, and safe. We do this for our city's residents, workers, visitors, and businesses. Our work helps deliver Bristol's sustainability targets in partnership with the council. Bristol Waste's commercial operation, where we serve businesses and organisations across the region, is also growing. Our ambition is to provide good quality, value for money services, and we continue to deliver a social value impact worth more than £30 million every year. We want people who share our values and want to work with us to drive our business forward. Purpose of the role To perform various functions, which primarily involves vault operations officers, ensuring the effective operational delivery of high standard. Key Responsibilities Ensure service levels delivered and adhered to our contract terms and client SLA's Continually assess staff performance and train in accordance with company policies Carry out planned site visits as directed by the ISM To direct staff and monitor performance on a regular basis through implementing an effective performance review process and managing any staff performance or conduct issues To be responsible for the recruitment, retention and rostering of all contract personnel, ensuring that an effective recruitment strategy is in place to ensure your operation is adequately manned at all times All administration duties for the Vault Operations Take responsibility for the correct payment of all staff in your remit, ensuring full compliance on time and attendance systems Effectively manage assets and materials to ensure they meet service delivery needs To complete monthly audits across your area to ensure contract and legal compliance, and that any non-compliance is rectified and reported To promote a secure and safe working environment at each site by carrying out regular risk assessments and security reviews Communicate Health and Safety (H&S) processes and policies to your staff and ensure they remain adequately trained including contract specific training Prepare and deliver timely and accurate reports to ISM Any other tasks as requested by your ISM Constantly review operation efficiencies Essential Requirements for the Role Ability to gain a DBS certificate Strong team management and people development skills, with a focus on accountability and performance. Experience in implementing and utilising operational and IT systems (e.g., Namsy Scheduler or similar). Understanding of audit and compliance requirements in a secure cash environment.(Desired not essential, as training will be provided) Proactive mindset of identifying and implementing efficiency improvements. Strong problem-solving skills with the ability to work under pressure and meet deadlines. Excellent organisational, communication, and interpersonal skills. Full Job Description can be provided upon request. To be a successful member of our security team, you will need to pass full Vero screening. This involves the requirement of various documents and checks. Please see below an indication of what is needed: Documents: SIA Licence Proof of Address Passport and Driving Licence (If Applicable) Recent bank statement You will require internet access and an email address to access the portal. Once logged in: You will need to provide 5-10 years address history and employment history including contact details and dates of employment. You will need to declare any criminal record history you have and any previous names you've held. You will need to complete a fitness declaration and questionnaire A credit check is completed so you will need to declare any adverse credit and be aware that if you do have an issue, it will be flagged. A global sanctions check is also completed Annual leave package of 25 days plus 8 bank holidays. Employer contribution of 5% into the company pension scheme. Support for Mental Health, including a BUPA Employee Assistance Programme that provides support covering Mental Health, Financial and Family related topics. We also have Mental Health First Aiders across the business. Support for your Physical Health with our BUPA Health Cash Plan (we cover the cost of coverage for you), Cycle to Work scheme and an onsite Physiotherapist. All are free for our colleagues. Because we value our colleagues, we want to recruit more employees just like them, which is why we have our employee referral scheme. Dedicated learning and development team. We take pride in developing our colleagues and some examples of this include our In-House Driver Development Programme and internal promotions. Many of our Senior Leadership Team have developed from Operational roles, such as one of our Contract Managers who started as a Street Cleanser. Employee recognition 'Stand Out Award' and long service awards. To celebrate our colleagues wherever they are on their journey with us, we recognise and celebrate talent. We recognise that everyone is different and strive to create an environment that supports all colleagues through flexible working. We have introduced a hybrid working model where possible and actively encourage part-time working, job sharing and flexibility on hours. If this interests, you please do get in touch, and we can start a conversation. All colleagues receive free access to our Reward Gateway discount scheme, helping you make your money go further with savings at over 900 retailers. It's one of the ways we support smart spending and everyday wellbeing. Everyone belongs At Bristol Waste everyone belongs - we are proud of being a truly inclusive organisation. We give fair and equal consideration to all applications. We encourage and welcome applications from people of all ages, genders ethnicities, nationalities, disabilities, religions or beliefs and of neuro divergence. Important note on applying Please apply as soon as possible and before 23:59 on the closing date. Sometimes we close vacancies early if we receive a high number of quality applications. Due to the high volume of interest, we won't be able to receive late applications and we are currently unable to respond to all who apply. If you haven't heard from us within three weeks of the closing date, it unfortunately means you won't be invited to interview on this occasion. Contact us Thank you for your interest in joining Bristol Waste Company.
May 05, 2026
Full time
HOURS: 37.5 hours per week, Monday - Friday (with occasional Saturday working as overtime) LOCATION: Brunel Lock, Bristol Vault Officer About Bristol Waste Company What we do is important - we're here to keep Bristol, and beyond, clean, and safe. We do this for our city's residents, workers, visitors, and businesses. Our work helps deliver Bristol's sustainability targets in partnership with the council. Bristol Waste's commercial operation, where we serve businesses and organisations across the region, is also growing. Our ambition is to provide good quality, value for money services, and we continue to deliver a social value impact worth more than £30 million every year. We want people who share our values and want to work with us to drive our business forward. Purpose of the role To perform various functions, which primarily involves vault operations officers, ensuring the effective operational delivery of high standard. Key Responsibilities Ensure service levels delivered and adhered to our contract terms and client SLA's Continually assess staff performance and train in accordance with company policies Carry out planned site visits as directed by the ISM To direct staff and monitor performance on a regular basis through implementing an effective performance review process and managing any staff performance or conduct issues To be responsible for the recruitment, retention and rostering of all contract personnel, ensuring that an effective recruitment strategy is in place to ensure your operation is adequately manned at all times All administration duties for the Vault Operations Take responsibility for the correct payment of all staff in your remit, ensuring full compliance on time and attendance systems Effectively manage assets and materials to ensure they meet service delivery needs To complete monthly audits across your area to ensure contract and legal compliance, and that any non-compliance is rectified and reported To promote a secure and safe working environment at each site by carrying out regular risk assessments and security reviews Communicate Health and Safety (H&S) processes and policies to your staff and ensure they remain adequately trained including contract specific training Prepare and deliver timely and accurate reports to ISM Any other tasks as requested by your ISM Constantly review operation efficiencies Essential Requirements for the Role Ability to gain a DBS certificate Strong team management and people development skills, with a focus on accountability and performance. Experience in implementing and utilising operational and IT systems (e.g., Namsy Scheduler or similar). Understanding of audit and compliance requirements in a secure cash environment.(Desired not essential, as training will be provided) Proactive mindset of identifying and implementing efficiency improvements. Strong problem-solving skills with the ability to work under pressure and meet deadlines. Excellent organisational, communication, and interpersonal skills. Full Job Description can be provided upon request. To be a successful member of our security team, you will need to pass full Vero screening. This involves the requirement of various documents and checks. Please see below an indication of what is needed: Documents: SIA Licence Proof of Address Passport and Driving Licence (If Applicable) Recent bank statement You will require internet access and an email address to access the portal. Once logged in: You will need to provide 5-10 years address history and employment history including contact details and dates of employment. You will need to declare any criminal record history you have and any previous names you've held. You will need to complete a fitness declaration and questionnaire A credit check is completed so you will need to declare any adverse credit and be aware that if you do have an issue, it will be flagged. A global sanctions check is also completed Annual leave package of 25 days plus 8 bank holidays. Employer contribution of 5% into the company pension scheme. Support for Mental Health, including a BUPA Employee Assistance Programme that provides support covering Mental Health, Financial and Family related topics. We also have Mental Health First Aiders across the business. Support for your Physical Health with our BUPA Health Cash Plan (we cover the cost of coverage for you), Cycle to Work scheme and an onsite Physiotherapist. All are free for our colleagues. Because we value our colleagues, we want to recruit more employees just like them, which is why we have our employee referral scheme. Dedicated learning and development team. We take pride in developing our colleagues and some examples of this include our In-House Driver Development Programme and internal promotions. Many of our Senior Leadership Team have developed from Operational roles, such as one of our Contract Managers who started as a Street Cleanser. Employee recognition 'Stand Out Award' and long service awards. To celebrate our colleagues wherever they are on their journey with us, we recognise and celebrate talent. We recognise that everyone is different and strive to create an environment that supports all colleagues through flexible working. We have introduced a hybrid working model where possible and actively encourage part-time working, job sharing and flexibility on hours. If this interests, you please do get in touch, and we can start a conversation. All colleagues receive free access to our Reward Gateway discount scheme, helping you make your money go further with savings at over 900 retailers. It's one of the ways we support smart spending and everyday wellbeing. Everyone belongs At Bristol Waste everyone belongs - we are proud of being a truly inclusive organisation. We give fair and equal consideration to all applications. We encourage and welcome applications from people of all ages, genders ethnicities, nationalities, disabilities, religions or beliefs and of neuro divergence. Important note on applying Please apply as soon as possible and before 23:59 on the closing date. Sometimes we close vacancies early if we receive a high number of quality applications. Due to the high volume of interest, we won't be able to receive late applications and we are currently unable to respond to all who apply. If you haven't heard from us within three weeks of the closing date, it unfortunately means you won't be invited to interview on this occasion. Contact us Thank you for your interest in joining Bristol Waste Company.
Operations Manager - Social Housing Refurbishment/Planned Maintenance Orpington based £70K +C ar Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Kent. The Operations Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor.This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Contract Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Operations Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to £70,000 + Car/Allowance + Benefits.
May 04, 2026
Full time
Operations Manager - Social Housing Refurbishment/Planned Maintenance Orpington based £70K +C ar Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Kent. The Operations Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor.This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Contract Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Operations Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to £70,000 + Car/Allowance + Benefits.
Senior Shift Production Manager Date: 18 Mar 2026 Location: London, LND, GB Company: Alstom Location: Ilford Depot - with travel required to Willesden Depot. Appointment Basis: Permanent Apply by: 1st April Salary + Benefits: CIRCA £69,000 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 86,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Your future role You will be responsible for day to day operation of the project with the aim of leading and developing a positive culture and working environment that drives attitudes and behaviours to support and continuously develop the overall project strategy for improvements to Safety, Quality Cost and Delivery, ensuring the Units are maintained in compliance with the maintenance plan, manuals and in a safe and efficient manner and providing Rail for London with a world class passenger service operations. To achieve this, the Senior Shift Production Manager will manage production team, supporting delivery and completion of planned/unplanned maintenance and component exchange programs, providing technical and planning support to the operator. We'll look to you for: Responsible for the presentation of Units in meeting the required entry times and entry points in accordance with the Train Plan Parameters, Train Plan, and the Preparation, Presentation & Hand-back procedure. Responsible for delivering the maintenance of each Unit, Vehicle and Equipment in accordance with the Maintenance Plan, Manuals, maintenance procedures and general requirements of the Maintenance Services. Ensure all repairs are undertaken in accordance with the relevant Manuals and the Maintenance Plan. Set demanding and realistic production goals through sustained effort to exceed performance targets. Self-driven to drive the Production function to deliver the Maintenance Services to deliver on time and to cost. Develop strong relationships with the Project Team departments in delivering all management plans. Provide strong team leadership through supporting the team, maintain effective working relationships, provide constructive feedback to team members and keep all staff informed through briefs, toolbox talks and appraisals. Ensure the safe and efficient operation of Ilford/Seven Kings Depot complies with the Depot Operations Plan with respect to: All safety critical arrangements are in place to safeguard staff Management Plan and depot protection arrangements in Ilford depot All rules for pedestrians, vehicles, staff and contractors are adhered All about you We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role: Management degree and or experience (ILM Level 3 or equivalent would also be an advantage). Strong project management and communications skills, Good understanding of mechanical and electrical principles, People Engagement & Management Relevant experience and track record (in a similar environment, i.e.: 24 hours, 7 days a week service industry). Experience of managing a team and accountable for all people management activities including absence management, appraisals, discipline and grievances. Experience of leading, coaching and & motivating a team to achieve individual & departmental development Experience of train maintenance (hands one, supervision/management) is beneficial. Experienced in using problem solving, Continuous Improvement techniques from investigation to resolution Things you'll enjoy Join us on a life-long transformative journey - the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also: Enjoy stability, challenges and a long-term career free from boring daily routines Collaborate with transverse teams and helpful colleagues Contribute to innovative projects Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) Up to 52 weeks full maternity and adoption pay 25 days annual leave plus bank holidays, with the opportunity to buy or sell holiday A wide range of flexible benefits that you can tailor to suit your lifestyle You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you! Equal opportunity statement Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. As a 'Disability Confident' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
May 04, 2026
Full time
Senior Shift Production Manager Date: 18 Mar 2026 Location: London, LND, GB Company: Alstom Location: Ilford Depot - with travel required to Willesden Depot. Appointment Basis: Permanent Apply by: 1st April Salary + Benefits: CIRCA £69,000 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 86,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Your future role You will be responsible for day to day operation of the project with the aim of leading and developing a positive culture and working environment that drives attitudes and behaviours to support and continuously develop the overall project strategy for improvements to Safety, Quality Cost and Delivery, ensuring the Units are maintained in compliance with the maintenance plan, manuals and in a safe and efficient manner and providing Rail for London with a world class passenger service operations. To achieve this, the Senior Shift Production Manager will manage production team, supporting delivery and completion of planned/unplanned maintenance and component exchange programs, providing technical and planning support to the operator. We'll look to you for: Responsible for the presentation of Units in meeting the required entry times and entry points in accordance with the Train Plan Parameters, Train Plan, and the Preparation, Presentation & Hand-back procedure. Responsible for delivering the maintenance of each Unit, Vehicle and Equipment in accordance with the Maintenance Plan, Manuals, maintenance procedures and general requirements of the Maintenance Services. Ensure all repairs are undertaken in accordance with the relevant Manuals and the Maintenance Plan. Set demanding and realistic production goals through sustained effort to exceed performance targets. Self-driven to drive the Production function to deliver the Maintenance Services to deliver on time and to cost. Develop strong relationships with the Project Team departments in delivering all management plans. Provide strong team leadership through supporting the team, maintain effective working relationships, provide constructive feedback to team members and keep all staff informed through briefs, toolbox talks and appraisals. Ensure the safe and efficient operation of Ilford/Seven Kings Depot complies with the Depot Operations Plan with respect to: All safety critical arrangements are in place to safeguard staff Management Plan and depot protection arrangements in Ilford depot All rules for pedestrians, vehicles, staff and contractors are adhered All about you We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role: Management degree and or experience (ILM Level 3 or equivalent would also be an advantage). Strong project management and communications skills, Good understanding of mechanical and electrical principles, People Engagement & Management Relevant experience and track record (in a similar environment, i.e.: 24 hours, 7 days a week service industry). Experience of managing a team and accountable for all people management activities including absence management, appraisals, discipline and grievances. Experience of leading, coaching and & motivating a team to achieve individual & departmental development Experience of train maintenance (hands one, supervision/management) is beneficial. Experienced in using problem solving, Continuous Improvement techniques from investigation to resolution Things you'll enjoy Join us on a life-long transformative journey - the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also: Enjoy stability, challenges and a long-term career free from boring daily routines Collaborate with transverse teams and helpful colleagues Contribute to innovative projects Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) Up to 52 weeks full maternity and adoption pay 25 days annual leave plus bank holidays, with the opportunity to buy or sell holiday A wide range of flexible benefits that you can tailor to suit your lifestyle You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you! Equal opportunity statement Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. As a 'Disability Confident' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
