Mechanical Engineer Location: Greatham, Teesside Client: TIOXIDE Recruitment Partner: Wolviston Management Services Help improve reliability and performance at a major manufacturing site Wolviston Management Services is proud to be working in partnership with TIOXIDE to recruit a Mechanical Engineer for their Greatham site. This is a key technical role where you will help maximise plant availability by improving reliability performance and providing specialist mechanical engineering input into troubleshooting, problem solving, planned maintenance, outages and continuous improvement activity. You will work closely with Production, Engineering and Technical teams, using your mechanical engineering knowledge to support safe, reliable and efficient plant performance across a complex manufacturing environment. What you ll be doing You will: Provide technical mechanical engineering support to plant teams, including troubleshooting and problem solving. Specify plant equipment and pressure system repairs, ensuring work is planned, approved and completed to the required standard. Support planned maintenance events and outages, including emergent technical issues and work specification. Identify and deliver reliability improvement opportunities to improve plant availability, cost performance and product quality. Provide mechanical engineering input into safety reviews, risk assessments, safety committees and incident investigations. Maintain and update the area mechanical life plan, including recommendations for CAPEX replacement and repair. Ensure adherence to site engineering standards and promote a right-first-time approach. Assess plant modifications to help manage engineering risk linked to process technology, equipment, operating and maintenance methods. Act as Duty Mechanical Manager and support, or work towards, Management of Change, Inhibits signatory and Responsible Mechanical Engineer s Nominee responsibilities. Build strong working relationships and influence technical contributors across Production, Engineering and Technical functions. We welcome applications from people who have A degree, or equivalent knowledge, in Mechanical Engineering or a related discipline. Chartered Engineer status, or are working towards it, or can demonstrate equivalent professional engineering judgement. Experience in chemical, process, manufacturing or another high-hazard environment. Experience supporting reliability improvement, manufacturing improvement or measurable business benefits. Experience leading or contributing to technical problem solving across Production, Engineering or Technical teams. The ability to analyse problems, identify practical solutions and take effective action. Strong communication and influencing skills, with the ability to engage people across different teams and levels. A commitment to safe working, inclusion, continuous improvement and values-led behaviours. We know people gain skills in different ways. You do not need to meet every point above to apply. If this role interests you and you believe you could make a positive contribution, we would welcome your application. Why join TIOXIDE? Join TIOXIDE to apply your mechanical engineering expertise in a technically challenging environment where your work will directly support plant reliability, safety and performance. You will be part of an experienced site team, with opportunities to influence improvements, solve complex problems and contribute to future asset plans. Diversity and inclusion TIOXIDE is committed to building a diverse and inclusive workplace where everyone feels respected, valued and able to contribute. We welcome applications from people of all backgrounds, identities and experiences, including people from groups currently under-represented in engineering and manufacturing roles. TIOXIDE and Wolviston Management Services are happy to discuss flexible working arrangements and reasonable adjustments at any stage of the recruitment process.
Apr 29, 2026
Full time
Mechanical Engineer Location: Greatham, Teesside Client: TIOXIDE Recruitment Partner: Wolviston Management Services Help improve reliability and performance at a major manufacturing site Wolviston Management Services is proud to be working in partnership with TIOXIDE to recruit a Mechanical Engineer for their Greatham site. This is a key technical role where you will help maximise plant availability by improving reliability performance and providing specialist mechanical engineering input into troubleshooting, problem solving, planned maintenance, outages and continuous improvement activity. You will work closely with Production, Engineering and Technical teams, using your mechanical engineering knowledge to support safe, reliable and efficient plant performance across a complex manufacturing environment. What you ll be doing You will: Provide technical mechanical engineering support to plant teams, including troubleshooting and problem solving. Specify plant equipment and pressure system repairs, ensuring work is planned, approved and completed to the required standard. Support planned maintenance events and outages, including emergent technical issues and work specification. Identify and deliver reliability improvement opportunities to improve plant availability, cost performance and product quality. Provide mechanical engineering input into safety reviews, risk assessments, safety committees and incident investigations. Maintain and update the area mechanical life plan, including recommendations for CAPEX replacement and repair. Ensure adherence to site engineering standards and promote a right-first-time approach. Assess plant modifications to help manage engineering risk linked to process technology, equipment, operating and maintenance methods. Act as Duty Mechanical Manager and support, or work towards, Management of Change, Inhibits signatory and Responsible Mechanical Engineer s Nominee responsibilities. Build strong working relationships and influence technical contributors across Production, Engineering and Technical functions. We welcome applications from people who have A degree, or equivalent knowledge, in Mechanical Engineering or a related discipline. Chartered Engineer status, or are working towards it, or can demonstrate equivalent professional engineering judgement. Experience in chemical, process, manufacturing or another high-hazard environment. Experience supporting reliability improvement, manufacturing improvement or measurable business benefits. Experience leading or contributing to technical problem solving across Production, Engineering or Technical teams. The ability to analyse problems, identify practical solutions and take effective action. Strong communication and influencing skills, with the ability to engage people across different teams and levels. A commitment to safe working, inclusion, continuous improvement and values-led behaviours. We know people gain skills in different ways. You do not need to meet every point above to apply. If this role interests you and you believe you could make a positive contribution, we would welcome your application. Why join TIOXIDE? Join TIOXIDE to apply your mechanical engineering expertise in a technically challenging environment where your work will directly support plant reliability, safety and performance. You will be part of an experienced site team, with opportunities to influence improvements, solve complex problems and contribute to future asset plans. Diversity and inclusion TIOXIDE is committed to building a diverse and inclusive workplace where everyone feels respected, valued and able to contribute. We welcome applications from people of all backgrounds, identities and experiences, including people from groups currently under-represented in engineering and manufacturing roles. TIOXIDE and Wolviston Management Services are happy to discuss flexible working arrangements and reasonable adjustments at any stage of the recruitment process.
InvestIN Education Summer School Centre Manager About The Role Fixed term contracts available between 29th June and 29th August: Full summer contract employment dates 29th June - 18th July, 23th July - 8th August, 14th August - 29th August. Medium term contract employment dates 29th June - 18th July & 23th July - 8th August Short term contract employment dates 20st July - 8th August The Role InvestIN's Centre Manager will take overall management of one of our Halls of Residence, managing a team of Assistant Centre Managers (ACMs) and on-site health and wellbeing teams and taking accountability and responsibility for the smooth running of the centre and the safeguarding and wellbeing of all students in our care. SITE During the summer holidays, we deliver immersive Summer Experiences designed to give students a 360-degree insight into their dream career. Led by industry professionals, our programmes offer up to 65 hours of hands-on experience, including visits to real workplaces, professional development coaching, and exclusive networking opportunities. Our Summer Experiences are based on-campus in central London at some of the UK's most prestigious universities, including University College London (UCL), the London School of Economics (LSE), and the University of London. Students can choose to attend a one-week, two-week, or two-week Premium programme, with the option to study on a non-residential or residential basis. This on-campus setting provides students with a safe, supportive, and inspiring environment while offering an authentic taste of university life in the heart of London. Ways we support our Centre Managers: We will cover the full cost of a new Enhanced DBS (if required) for your first contract working with InvestIN. We encourage all staff to sign up for the Update Service. Extensive, paid, on-site training prior to student arrival Accommodation included Appraisals Access to Employee Assist Programme (EAP) Continual support for all staff from the Summer Experience Directors, both on the ground and via phone/email Online safeguarding and prevent training Professional, fun and supportive environment Remuneration : £900 per week, plus 2 meals per day and accommodation You will accrue Annual Leave throughout your internship at a standard rate (25 days per year pro-rated) Working Hours: 55 hours per week on average (you will be asked to 'opt out' of the 48-hour Working Time Directive) Main Duties: Site Management: Act as on-site Designated Safeguarding Lead Overall day to day management of one of our Halls of Residence (UCL Garden Halls or College Halls) Overall accountability and responsibility for smooth and safe running of the centre Responsibility for leading on site for check-in and check-out days and wrap-around pastoral care Responsibility for record keeping on site and oversight of the team's record keeping in line with InvestINs policies and procedures Act as on-site Fire Marshall People Management: Management of our team of 5-6 ACMs Holding pastoral team accountable for facilitating internal and external communication Managing site-based teams TOIL /overtime requests Responsible for performance management of summer pastoral team, and communicating any escalations to DSL or HR Act as the primary liaison point between summer pastoral team and InvestIN's full time team, including Directors, Head of Safeguarding and Student Experience Team Maintain a regular face time with all members of centre staff, including leading full-team meetings and facilitating site based daily meetings Safeguarding: Act as a local point of contact, in conjunction with the student support teams, across a 24-hour provision, providing support, intervention and advice relating to health, safety and wellbeing Responsibility for escalating any concerns to Local Authority and MASH Monitor and report on the wellbeing of students in your care, including communicating relevant information from Risk Assessments for any students to site based teams Maintain up-to-date records on all InvestIN's reporting platforms Behaviour Management: Oversee and have a positive impact on the overall residential experience including managing behaviour against our Behaviour Matrix, continually risk assess the safety of the facilities and communicating any hazards or risks to the University of London team. Conduct behaviour management meetings and facilitating Individual Behaviour Plans with students who have been given high-level warnings Act as point of contact for escalation of behaviour management issues Under the guidance of InvestIN management, lead on student expulsions Other: Understand and act in accordance with InvestIN's ethos and cultural values (set out below) Adhere to InvestIN's safeguarding policy and staff/student Code of Conduct procedures and practices. Undertake mandatory safeguarding and child protection training and other professional development activities to ensure that you remain compliant in meeting InvestIN's duty of care in safeguarding practice. (KCSIE 2025) Please note that this list is indicative rather than exhaustive, and you may be required to take on additional responsibilities to ensure the well-being of students in your care. Please see the attached Job Description for a more complete list of the duties associated with the role. About You INVESTIN PERSON SPECIFICATION Our ideal candidate is proactive, energetic and adaptable, with the ability to motivate and inspire others. We're looking for people who are resilient and thrive under pressure and have the ability to maintain a positive attitude and high standards of professionalism. They should be a strong team leader, with developed people management skills and an ability to work in an exciting fast-paced setting. You have, and can demonstrate, the following skills and interests: You are an experienced professional with a genuine passion for working with and encouraging young people. You are enthusiastic, committed, and passionate about young people's health, wellbeing and safety and believe in strong fair and clear boundaries. You have a genuine interest and skill in safeguarding young people and understanding and can connect to today's young communities and the issues they may face. You are confident leading and working in matrixed teams. Experience: Experience of working in pastoral care for young people (essential) Experience of working in a residential setting (essential) Experience of leading a team (essential) Experience of acting as Designated Safeguarding Lead (essential) Experience of supporting SEND students (essential) Experience of work with 15-18-year-olds (desirable) Creative problem-solving skills Calm approach Proactive and high energy Resilient and positive attitude Able to respond quickly and accurately in an emergency following processes and escalating as required (internal and external) Innovative, agile, and solution-orientated Support inclusivity and diversity, being kind and supportive in your approach Have a deep understanding of what constitutes a concern and have the ability to act appropriately to safeguard and protect Be reliable, punctual and an open effective communicator Ability to work in an agile way throughout high pressure fast paced environments Be able to adapt and adjust to the changing needs of the live events industry within a safeguarding capacity A deeply entrenched sense of personal pride in your work, and a commitment to giving students a 5 experience in every interaction A deeply invested belief in InvestIN's sense of purpose and our programmes You feel a sense of passion and belonging when you read our cultural values (set out below) About Us Since 2012, InvestIN has equipped over 70,000 students from across the UK and 100+ countries with an immersive experience of their dream career. Co-Founders Hitesh Chowdhry and Shameer Thobhani are former professionals in corporate law and investment banking respectively. They were inspired by the opportunity to provide students with a realistic insight into their own fields, by equipping young people with the insider knowledge they both wished they'd had when they were at school. Today, InvestIN delivers immersive work experience programmes across 15 competitive industries, including medicine, engineering, architecture and entrepreneurship. Our Mission Life beyond education can feel daunting, as students are expected to make big decisions at a young age that will inevitably shape their future. InvestIN programmes empower students to Make the right career decisions By experiencing an industry first-hand and gaining exposure to real professionals, students can better determine whether an industry aligns with their goals and skills. Increase their chances of breaking into a competitive field By developing key employability skills . click apply for full job details
Apr 29, 2026
Full time
InvestIN Education Summer School Centre Manager About The Role Fixed term contracts available between 29th June and 29th August: Full summer contract employment dates 29th June - 18th July, 23th July - 8th August, 14th August - 29th August. Medium term contract employment dates 29th June - 18th July & 23th July - 8th August Short term contract employment dates 20st July - 8th August The Role InvestIN's Centre Manager will take overall management of one of our Halls of Residence, managing a team of Assistant Centre Managers (ACMs) and on-site health and wellbeing teams and taking accountability and responsibility for the smooth running of the centre and the safeguarding and wellbeing of all students in our care. SITE During the summer holidays, we deliver immersive Summer Experiences designed to give students a 360-degree insight into their dream career. Led by industry professionals, our programmes offer up to 65 hours of hands-on experience, including visits to real workplaces, professional development coaching, and exclusive networking opportunities. Our Summer Experiences are based on-campus in central London at some of the UK's most prestigious universities, including University College London (UCL), the London School of Economics (LSE), and the University of London. Students can choose to attend a one-week, two-week, or two-week Premium programme, with the option to study on a non-residential or residential basis. This on-campus setting provides students with a safe, supportive, and inspiring environment while offering an authentic taste of university life in the heart of London. Ways we support our Centre Managers: We will cover the full cost of a new Enhanced DBS (if required) for your first contract working with InvestIN. We encourage all staff to sign up for the Update Service. Extensive, paid, on-site training prior to student arrival Accommodation included Appraisals Access to Employee Assist Programme (EAP) Continual support for all staff from the Summer Experience Directors, both on the ground and via phone/email Online safeguarding and prevent training Professional, fun and supportive environment Remuneration : £900 per week, plus 2 meals per day and accommodation You will accrue Annual Leave throughout your internship at a standard rate (25 days per year pro-rated) Working Hours: 55 hours per week on average (you will be asked to 'opt out' of the 48-hour Working Time Directive) Main Duties: Site Management: Act as on-site Designated Safeguarding Lead Overall day to day management of one of our Halls of Residence (UCL Garden Halls or College Halls) Overall accountability and responsibility for smooth and safe running of the centre Responsibility for leading on site for check-in and check-out days and wrap-around pastoral care Responsibility for record keeping on site and oversight of the team's record keeping in line with InvestINs policies and procedures Act as on-site Fire Marshall People Management: Management of our team of 5-6 ACMs Holding pastoral team accountable for facilitating internal and external communication Managing site-based teams TOIL /overtime requests Responsible for performance management of summer pastoral team, and communicating any escalations to DSL or HR Act as the primary liaison point between summer pastoral team and InvestIN's full time team, including Directors, Head of Safeguarding and Student Experience Team Maintain a regular face time with all members of centre staff, including leading full-team meetings and facilitating site based daily meetings Safeguarding: Act as a local point of contact, in conjunction with the student support teams, across a 24-hour provision, providing support, intervention and advice relating to health, safety and wellbeing Responsibility for escalating any concerns to Local Authority and MASH Monitor and report on the wellbeing of students in your care, including communicating relevant information from Risk Assessments for any students to site based teams Maintain up-to-date records on all InvestIN's reporting platforms Behaviour Management: Oversee and have a positive impact on the overall residential experience including managing behaviour against our Behaviour Matrix, continually risk assess the safety of the facilities and communicating any hazards or risks to the University of London team. Conduct behaviour management meetings and facilitating Individual Behaviour Plans with students who have been given high-level warnings Act as point of contact for escalation of behaviour management issues Under the guidance of InvestIN management, lead on student expulsions Other: Understand and act in accordance with InvestIN's ethos and cultural values (set out below) Adhere to InvestIN's safeguarding policy and staff/student Code of Conduct procedures and practices. Undertake mandatory safeguarding and child protection training and other professional development activities to ensure that you remain compliant in meeting InvestIN's duty of care in safeguarding practice. (KCSIE 2025) Please note that this list is indicative rather than exhaustive, and you may be required to take on additional responsibilities to ensure the well-being of students in your care. Please see the attached Job Description for a more complete list of the duties associated with the role. About You INVESTIN PERSON SPECIFICATION Our ideal candidate is proactive, energetic and adaptable, with the ability to motivate and inspire others. We're looking for people who are resilient and thrive under pressure and have the ability to maintain a positive attitude and high standards of professionalism. They should be a strong team leader, with developed people management skills and an ability to work in an exciting fast-paced setting. You have, and can demonstrate, the following skills and interests: You are an experienced professional with a genuine passion for working with and encouraging young people. You are enthusiastic, committed, and passionate about young people's health, wellbeing and safety and believe in strong fair and clear boundaries. You have a genuine interest and skill in safeguarding young people and understanding and can connect to today's young communities and the issues they may face. You are confident leading and working in matrixed teams. Experience: Experience of working in pastoral care for young people (essential) Experience of working in a residential setting (essential) Experience of leading a team (essential) Experience of acting as Designated Safeguarding Lead (essential) Experience of supporting SEND students (essential) Experience of work with 15-18-year-olds (desirable) Creative problem-solving skills Calm approach Proactive and high energy Resilient and positive attitude Able to respond quickly and accurately in an emergency following processes and escalating as required (internal and external) Innovative, agile, and solution-orientated Support inclusivity and diversity, being kind and supportive in your approach Have a deep understanding of what constitutes a concern and have the ability to act appropriately to safeguard and protect Be reliable, punctual and an open effective communicator Ability to work in an agile way throughout high pressure fast paced environments Be able to adapt and adjust to the changing needs of the live events industry within a safeguarding capacity A deeply entrenched sense of personal pride in your work, and a commitment to giving students a 5 experience in every interaction A deeply invested belief in InvestIN's sense of purpose and our programmes You feel a sense of passion and belonging when you read our cultural values (set out below) About Us Since 2012, InvestIN has equipped over 70,000 students from across the UK and 100+ countries with an immersive experience of their dream career. Co-Founders Hitesh Chowdhry and Shameer Thobhani are former professionals in corporate law and investment banking respectively. They were inspired by the opportunity to provide students with a realistic insight into their own fields, by equipping young people with the insider knowledge they both wished they'd had when they were at school. Today, InvestIN delivers immersive work experience programmes across 15 competitive industries, including medicine, engineering, architecture and entrepreneurship. Our Mission Life beyond education can feel daunting, as students are expected to make big decisions at a young age that will inevitably shape their future. InvestIN programmes empower students to Make the right career decisions By experiencing an industry first-hand and gaining exposure to real professionals, students can better determine whether an industry aligns with their goals and skills. Increase their chances of breaking into a competitive field By developing key employability skills . click apply for full job details
We're now recruiting for a Security Officer to join us at our development, Royal Wharf! What you should know Royal Wharf is a large, modern development with 3,385 homes. It offers amenities such as a concierge service, gym/swimming pool, landscaped park and riverside walk. Important to note Hours: 7:00 - 19:00 / Days & 19:00 - 7:00 / Nights (you will be required to work both day & night shifts in this role) Shift Pattern: 4 on - 4 off Location: E16, Silvertown Salary per hour: £13.49 Contract: 42 hpw/permanent What you'll be doing Always maintain a safe environment for all people in the estate, including a constant Security presence. Ensure any unusual behaviour recorded is followed up, calling the police if necessary. Communicate with control regularly and ensure there is a quick response to any incident. To include building rounds & PES patrols of the site, in the daily tasks. Correct reporting of any Security / Health and Safety issues or incidents and archiving of all onsite records, including police liaison. Provide a bespoke 5-star service to residents with tasks and individual requests dealt with in an efficient and timely manner. Reporting of any accidents within the accident report book. All serious incidents are to be escalated to both the General Manager & Duty Managers immediately. Maintain confidentiality at all times concerning residents and Ballymore business and its personnel. Give clear and precise up-to-date information during and at the end of the shift highlighting any event that has occurred, any forthcoming events together with a clear and precise hand over of any vehicles in the car park. All emergencies, breaches of the lease, serious defects or any matter likely to be subject of formal complaints are reported to the GM. Monitor CCTV cameras pro-actively, to detect any security related incidents. Only permit authorised personnel into FCC/Control Room, using log in/out form. What you'll need to be successful SIA Licence. Previous experience in a similar Security position. Patience and the ability to remain clam in stressful situations. Thinking and reasoning skills for dealing with emergencies. Ability to work well with others. Equal Opportunities Statement Ballymore operate as an equal opportunities' employer.
Apr 29, 2026
Full time
We're now recruiting for a Security Officer to join us at our development, Royal Wharf! What you should know Royal Wharf is a large, modern development with 3,385 homes. It offers amenities such as a concierge service, gym/swimming pool, landscaped park and riverside walk. Important to note Hours: 7:00 - 19:00 / Days & 19:00 - 7:00 / Nights (you will be required to work both day & night shifts in this role) Shift Pattern: 4 on - 4 off Location: E16, Silvertown Salary per hour: £13.49 Contract: 42 hpw/permanent What you'll be doing Always maintain a safe environment for all people in the estate, including a constant Security presence. Ensure any unusual behaviour recorded is followed up, calling the police if necessary. Communicate with control regularly and ensure there is a quick response to any incident. To include building rounds & PES patrols of the site, in the daily tasks. Correct reporting of any Security / Health and Safety issues or incidents and archiving of all onsite records, including police liaison. Provide a bespoke 5-star service to residents with tasks and individual requests dealt with in an efficient and timely manner. Reporting of any accidents within the accident report book. All serious incidents are to be escalated to both the General Manager & Duty Managers immediately. Maintain confidentiality at all times concerning residents and Ballymore business and its personnel. Give clear and precise up-to-date information during and at the end of the shift highlighting any event that has occurred, any forthcoming events together with a clear and precise hand over of any vehicles in the car park. All emergencies, breaches of the lease, serious defects or any matter likely to be subject of formal complaints are reported to the GM. Monitor CCTV cameras pro-actively, to detect any security related incidents. Only permit authorised personnel into FCC/Control Room, using log in/out form. What you'll need to be successful SIA Licence. Previous experience in a similar Security position. Patience and the ability to remain clam in stressful situations. Thinking and reasoning skills for dealing with emergencies. Ability to work well with others. Equal Opportunities Statement Ballymore operate as an equal opportunities' employer.
RSO Logistics Officer The closing date is 28 April 2026. South Central Ambulance Service NHS Foundation Trust is seeking a Logistics Officer (Resilience & Specialist Operations) to support the effective day-to-day running of the Resilience & Specialist Operations Department. This role provides essential logistical support across the Trust's resilience and specialist operational teams, including HART and SORT, helping to ensure that equipment, vehicles, training resources and operational assets are available, maintained and ready for use at all times. Working closely with Resilience Managers, Resilience Officers and HART staff, the post holder will contribute to operational readiness, training delivery, exercises and large-scale events across the SCAS operating area. The role requires flexibility, strong organisational skills and the ability to respond to changing priorities in a fast-paced operational environment. Main duties of the job Provide logistical support to the Resilience & Specialist Operations Department, working closely with Resilience Managers, HART Managers and Officers to plan and prioritise workloads. Ensure the effective delivery of resilience, HART and SORT activities by maintaining, recording and replenishing equipment, consumables and stores. Manage departmental stores and logistics areas, ensuring accurate stock control, stock rotation and safe disposal of expired or surplus items. Order equipment and supplies using Trust systems, liaising with Procurement and internal departments as required. Prepare training and operational sites in advance of exercises, incidents and training sessions. Carry out routine maintenance and basic fault identification on equipment, arranging repairs and servicing with approved suppliers. Deliver and collect equipment across the SCAS area, responding to short-notice requests to maintain service continuity. Support the deployment, recovery, set-up and break-down of equipment for incidents, exercises, training and large-scale events. Assist with departmental vehicle management, coordinating with Fleet Services and the Operational Support Desk to ensure vehicles are serviced, stocked and compliant. Maintain accurate records using Trust ICT systems, provide basic equipment familiarisation to staff, ensure compliance with health and safety, IPC and governance policies, work flexibly across the Trust footprint, and undertake additional duties as required. Benefits we offer Full training and a range of courses which you can book locally. Holiday entitlement of 27 days, rising to 29 days after 5 years' service and 33 days after 10 years' service, plus an additional 8 days bank holiday (pro rata for part time). Automatic enrolment into the NHS Pension Scheme. Access to continual professional development within SCAS and the wider NHS. Occupational Health support and direct access to our Employee Assistance Programme as well as our own Health and Wellbeing Team. NHS Discounts in over 200 stores saving money on holidays, days out, car insurance, restaurants, clothing and much more. Ability to join our staff networking groups (as a member, ally or just for interest). Corporate Induction All new starters need to attend our Corporate Induction in person, which is held over one and a half days from our educational centres based in Newbury (Berkshire), Bicester (Oxfordshire) or Whiteley (Hampshire). More specific details will be sent to you once your start date has been confirmed. Please note: depending on your role additional training may be required following up from your corporate induction. Job responsibilities Overall purpose: This role supports the day-to-day smooth running of the Resilience & Specialist Operations Department by providing logistical support to the Resilience and operational teams within the department as well as our HART and SORT staff. The role encompasses the whole of the SCAS operating area but will be based at Thatcham (1 Post). Key Duties and Responsibilities Work closely with the Resilience Managers, HART Manager and Resilience Officers to plan and prioritise workload and communicate with stakeholders via email, phone. Ensure that the Resilience & Specialist Operations Manager and HART Manager are regularly updated via email and phone in relation to progress of daily duties. Communicate effectively with stakeholders, commercial businesses, and where barriers are identified be persuasive and tactful in dealing with a variety of situations. Drive any vehicle owned, hired, or on loan to the South Central Ambulance NHS Trust, adhering to Trust policy and licensing requirements. Identify faults and problem-solve with departmental equipment (e.g. detection equipment) and report findings to relevant officers. Ensure departmental stores within the Central Logistics Unit and at other sites are clean, tidy and maintain accurate stock levels, rotating and disposing of unnecessary items. In conjunction with the administration team, ensure that each training site has sufficient supplies and equipment before commencement. Order supplies and equipment using Trust systems and in conjunction with other departments (including medical gases). Maintain training and operational equipment in a serviceable condition, undertaking routine maintenance of clinical devices as outlined in manufacturer instructions. Arrange for repair and maintenance of equipment that cannot be undertaken within the Trust with approved suppliers. Assist with the collection and preparation of any equipment used at incidents or exercises. Deliver supplies and equipment across the operating area, ensuring efficient and timely service. Respond to short-notice requests for broken / missing / damaged equipment and ensure uninterrupted service delivery. Keep the vehicle stocked with equipment and consumables for rapid response. Liaise with Fleet Services, Operational Support Desk, and managers to maintain accurate vehicle database, schedule servicing, MOTs, and arrange temporary vehicles when needed. Provide regular reports to Resilience and Specialist Operations Managers on vehicle status and issues. Assistance in setup and break down of exercises (e.g. scene and tent setup). Provide training on Resilience equipment as prescribed. Undertake personal development training deemed necessary. Assist in setup / break down of induction or other training courses. Support logistical planning of large events (CPD days, conferences, etc.) with external partners or organisations. Take responsibility for SORT vehicles ensuring availability and maintenance. Assist other areas of the Trust as directed by Managers when required. Other Specific Expectations of the Role Work seamlessly with other staff to ensure a joined-up approach within the department. Demonstrate a flexible and committed attitude to unsociable hours and effective time management for unpredictable events. Plan your own time effectively using available resources. Utilise ICT programmes (Microsoft Office, Outlook, Excel, Word, Proactis, Proclus). Undertake audits of equipment owned by the department and in community use, ensuring routine testing and maintenance. General Information Changes to this job description may be subject to change according to service needs and development, with consultation with the postholder as appropriate. SCAS Core Values: Teamwork, Innovation, Professionalism, Caring. Equality and Diversity: South Central Ambulance Service is committed to the fair treatment of all people, regardless of age, disability, gender, gender identity, gender expression, ethnicity, religion, race, sexual orientation, or other protected characteristic. Health and Safety: Each employee has a duty to take reasonable care for their own health and safety and maintain a safe working environment in line with legislation and Trust policy. Infection Prevention and Control: The Trust commits to reducing healthcare-associated infections through cooperation with all staff and external partners. Safeguarding Children and Vulnerable Adults: Staff must report concerns and act in accordance with policy and the Children Act 2004. Confidentiality: Personal information must be handled securely in compliance with data protection legislation. Development: Participation in relevant development activities and reviews is required. Person Specification Knowledge Working within a team environment. Previous experience of working with customers. Experience of prioritising own workload. Experience of manual handling. Qualifications Educated to GCSE or NVQ level 3 or equivalent. Evidence of continuous professional/personal development. Experience of working within or closely with the Ambulance Service. Clinical experience (e.g. CFR, ECA). Teaching experience. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a DBS check. Employer name South Central Ambulance Service NHS Foundation Trust Salary: £25,760 to £27,476 a year pro rata per annum
Apr 29, 2026
Full time
RSO Logistics Officer The closing date is 28 April 2026. South Central Ambulance Service NHS Foundation Trust is seeking a Logistics Officer (Resilience & Specialist Operations) to support the effective day-to-day running of the Resilience & Specialist Operations Department. This role provides essential logistical support across the Trust's resilience and specialist operational teams, including HART and SORT, helping to ensure that equipment, vehicles, training resources and operational assets are available, maintained and ready for use at all times. Working closely with Resilience Managers, Resilience Officers and HART staff, the post holder will contribute to operational readiness, training delivery, exercises and large-scale events across the SCAS operating area. The role requires flexibility, strong organisational skills and the ability to respond to changing priorities in a fast-paced operational environment. Main duties of the job Provide logistical support to the Resilience & Specialist Operations Department, working closely with Resilience Managers, HART Managers and Officers to plan and prioritise workloads. Ensure the effective delivery of resilience, HART and SORT activities by maintaining, recording and replenishing equipment, consumables and stores. Manage departmental stores and logistics areas, ensuring accurate stock control, stock rotation and safe disposal of expired or surplus items. Order equipment and supplies using Trust systems, liaising with Procurement and internal departments as required. Prepare training and operational sites in advance of exercises, incidents and training sessions. Carry out routine maintenance and basic fault identification on equipment, arranging repairs and servicing with approved suppliers. Deliver and collect equipment across the SCAS area, responding to short-notice requests to maintain service continuity. Support the deployment, recovery, set-up and break-down of equipment for incidents, exercises, training and large-scale events. Assist with departmental vehicle management, coordinating with Fleet Services and the Operational Support Desk to ensure vehicles are serviced, stocked and compliant. Maintain accurate records using Trust ICT systems, provide basic equipment familiarisation to staff, ensure compliance with health and safety, IPC and governance policies, work flexibly across the Trust footprint, and undertake additional duties as required. Benefits we offer Full training and a range of courses which you can book locally. Holiday entitlement of 27 days, rising to 29 days after 5 years' service and 33 days after 10 years' service, plus an additional 8 days bank holiday (pro rata for part time). Automatic enrolment into the NHS Pension Scheme. Access to continual professional development within SCAS and the wider NHS. Occupational Health support and direct access to our Employee Assistance Programme as well as our own Health and Wellbeing Team. NHS Discounts in over 200 stores saving money on holidays, days out, car insurance, restaurants, clothing and much more. Ability to join our staff networking groups (as a member, ally or just for interest). Corporate Induction All new starters need to attend our Corporate Induction in person, which is held over one and a half days from our educational centres based in Newbury (Berkshire), Bicester (Oxfordshire) or Whiteley (Hampshire). More specific details will be sent to you once your start date has been confirmed. Please note: depending on your role additional training may be required following up from your corporate induction. Job responsibilities Overall purpose: This role supports the day-to-day smooth running of the Resilience & Specialist Operations Department by providing logistical support to the Resilience and operational teams within the department as well as our HART and SORT staff. The role encompasses the whole of the SCAS operating area but will be based at Thatcham (1 Post). Key Duties and Responsibilities Work closely with the Resilience Managers, HART Manager and Resilience Officers to plan and prioritise workload and communicate with stakeholders via email, phone. Ensure that the Resilience & Specialist Operations Manager and HART Manager are regularly updated via email and phone in relation to progress of daily duties. Communicate effectively with stakeholders, commercial businesses, and where barriers are identified be persuasive and tactful in dealing with a variety of situations. Drive any vehicle owned, hired, or on loan to the South Central Ambulance NHS Trust, adhering to Trust policy and licensing requirements. Identify faults and problem-solve with departmental equipment (e.g. detection equipment) and report findings to relevant officers. Ensure departmental stores within the Central Logistics Unit and at other sites are clean, tidy and maintain accurate stock levels, rotating and disposing of unnecessary items. In conjunction with the administration team, ensure that each training site has sufficient supplies and equipment before commencement. Order supplies and equipment using Trust systems and in conjunction with other departments (including medical gases). Maintain training and operational equipment in a serviceable condition, undertaking routine maintenance of clinical devices as outlined in manufacturer instructions. Arrange for repair and maintenance of equipment that cannot be undertaken within the Trust with approved suppliers. Assist with the collection and preparation of any equipment used at incidents or exercises. Deliver supplies and equipment across the operating area, ensuring efficient and timely service. Respond to short-notice requests for broken / missing / damaged equipment and ensure uninterrupted service delivery. Keep the vehicle stocked with equipment and consumables for rapid response. Liaise with Fleet Services, Operational Support Desk, and managers to maintain accurate vehicle database, schedule servicing, MOTs, and arrange temporary vehicles when needed. Provide regular reports to Resilience and Specialist Operations Managers on vehicle status and issues. Assistance in setup and break down of exercises (e.g. scene and tent setup). Provide training on Resilience equipment as prescribed. Undertake personal development training deemed necessary. Assist in setup / break down of induction or other training courses. Support logistical planning of large events (CPD days, conferences, etc.) with external partners or organisations. Take responsibility for SORT vehicles ensuring availability and maintenance. Assist other areas of the Trust as directed by Managers when required. Other Specific Expectations of the Role Work seamlessly with other staff to ensure a joined-up approach within the department. Demonstrate a flexible and committed attitude to unsociable hours and effective time management for unpredictable events. Plan your own time effectively using available resources. Utilise ICT programmes (Microsoft Office, Outlook, Excel, Word, Proactis, Proclus). Undertake audits of equipment owned by the department and in community use, ensuring routine testing and maintenance. General Information Changes to this job description may be subject to change according to service needs and development, with consultation with the postholder as appropriate. SCAS Core Values: Teamwork, Innovation, Professionalism, Caring. Equality and Diversity: South Central Ambulance Service is committed to the fair treatment of all people, regardless of age, disability, gender, gender identity, gender expression, ethnicity, religion, race, sexual orientation, or other protected characteristic. Health and Safety: Each employee has a duty to take reasonable care for their own health and safety and maintain a safe working environment in line with legislation and Trust policy. Infection Prevention and Control: The Trust commits to reducing healthcare-associated infections through cooperation with all staff and external partners. Safeguarding Children and Vulnerable Adults: Staff must report concerns and act in accordance with policy and the Children Act 2004. Confidentiality: Personal information must be handled securely in compliance with data protection legislation. Development: Participation in relevant development activities and reviews is required. Person Specification Knowledge Working within a team environment. Previous experience of working with customers. Experience of prioritising own workload. Experience of manual handling. Qualifications Educated to GCSE or NVQ level 3 or equivalent. Evidence of continuous professional/personal development. Experience of working within or closely with the Ambulance Service. Clinical experience (e.g. CFR, ECA). Teaching experience. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a DBS check. Employer name South Central Ambulance Service NHS Foundation Trust Salary: £25,760 to £27,476 a year pro rata per annum
Electrical & Instrument Engineer Location: Greatham, Teesside Client: TIOXIDE Recruitment Partner: Wolviston Management Services Help drive plant reliability at one of the region s major manufacturing sites Wolviston Management Services is proud to be working in partnership with TIOXIDE to recruit an Electrical & Instrument Engineer for their Greatham site. This is a key technical role where you will help maximise plant availability by improving reliability performance and providing specialist electrical and instrumentation engineering input into troubleshooting, problem solving, planned maintenance, outages and continuous improvement activity. You will work closely with Production, Engineering and Technical teams, using your E&I knowledge to support safe, reliable and efficient plant performance across a complex upper-tier COMAH manufacturing environment. What you ll be doing You will: Provide technical E&I engineering support to plant teams, including troubleshooting and problem solving. Specify plant electrical equipment and instrument repairs, ensuring work is planned, approved and completed to the required standard. Support planned maintenance events and outages, including emergent technical issues and work specification. Identify and deliver reliability improvement opportunities to improve plant availability, cost performance and product quality. Provide E&I input into safety reviews, risk assessments, safety committees and incident investigations. Maintain and update the area E&I life plan, including recommendations for CAPEX replacement and repair. Ensure adherence to site engineering standards and promote a right-first-time approach. Assess plant modifications to help manage engineering risk linked to technology, equipment, operating and maintenance methods. Act as Duty E&I Manager and support, or work towards, Management of Change and Inhibits signatory responsibilities. Build strong working relationships and influence technical contributors across Production, Engineering and Technical functions. We welcome applications from people who have A degree, or equivalent knowledge, in Electrical, Instrumentation, Control Engineering or a related discipline. Chartered Engineer status, or are working towards it, or can demonstrate equivalent professional engineering judgement. Experience in chemical, process, manufacturing or another high-hazard environment. Knowledge of DCS systems, ideally MOD300 and/or DeltaV. Understanding of SIL assessment and the management and maintenance of Safety Instrumented Systems. Experience leading or contributing to technical problem solving, reliability improvement or continuous improvement activity. The ability to analyse problems, identify practical solutions and take effective action. Strong communication and influencing skills, with the ability to engage people across different teams and levels. A commitment to safe working, inclusion, continuous improvement and values-led behaviours. We know people gain skills in different ways. You do not need to meet every point above to apply. If this role interests you and you believe you could make a positive contribution, we would welcome your application. Why join TIOXIDE? Join TIOXIDE to apply your E&I expertise in a technically challenging environment where your work will directly support plant reliability, safety and performance. You will be part of an experienced site team, with opportunities to influence improvements, solve complex problems and contribute to future asset plans. Diversity and inclusion TIOXIDE is committed to building a diverse and inclusive workplace where everyone feels respected, valued and able to contribute. We welcome applications from people of all backgrounds, identities and experiences, including people from groups currently under-represented in engineering and manufacturing roles. TIOXIDE and Wolviston Management Services are happy to discuss flexible working arrangements and reasonable adjustments at any stage of the recruitment process.
Apr 29, 2026
Full time
Electrical & Instrument Engineer Location: Greatham, Teesside Client: TIOXIDE Recruitment Partner: Wolviston Management Services Help drive plant reliability at one of the region s major manufacturing sites Wolviston Management Services is proud to be working in partnership with TIOXIDE to recruit an Electrical & Instrument Engineer for their Greatham site. This is a key technical role where you will help maximise plant availability by improving reliability performance and providing specialist electrical and instrumentation engineering input into troubleshooting, problem solving, planned maintenance, outages and continuous improvement activity. You will work closely with Production, Engineering and Technical teams, using your E&I knowledge to support safe, reliable and efficient plant performance across a complex upper-tier COMAH manufacturing environment. What you ll be doing You will: Provide technical E&I engineering support to plant teams, including troubleshooting and problem solving. Specify plant electrical equipment and instrument repairs, ensuring work is planned, approved and completed to the required standard. Support planned maintenance events and outages, including emergent technical issues and work specification. Identify and deliver reliability improvement opportunities to improve plant availability, cost performance and product quality. Provide E&I input into safety reviews, risk assessments, safety committees and incident investigations. Maintain and update the area E&I life plan, including recommendations for CAPEX replacement and repair. Ensure adherence to site engineering standards and promote a right-first-time approach. Assess plant modifications to help manage engineering risk linked to technology, equipment, operating and maintenance methods. Act as Duty E&I Manager and support, or work towards, Management of Change and Inhibits signatory responsibilities. Build strong working relationships and influence technical contributors across Production, Engineering and Technical functions. We welcome applications from people who have A degree, or equivalent knowledge, in Electrical, Instrumentation, Control Engineering or a related discipline. Chartered Engineer status, or are working towards it, or can demonstrate equivalent professional engineering judgement. Experience in chemical, process, manufacturing or another high-hazard environment. Knowledge of DCS systems, ideally MOD300 and/or DeltaV. Understanding of SIL assessment and the management and maintenance of Safety Instrumented Systems. Experience leading or contributing to technical problem solving, reliability improvement or continuous improvement activity. The ability to analyse problems, identify practical solutions and take effective action. Strong communication and influencing skills, with the ability to engage people across different teams and levels. A commitment to safe working, inclusion, continuous improvement and values-led behaviours. We know people gain skills in different ways. You do not need to meet every point above to apply. If this role interests you and you believe you could make a positive contribution, we would welcome your application. Why join TIOXIDE? Join TIOXIDE to apply your E&I expertise in a technically challenging environment where your work will directly support plant reliability, safety and performance. You will be part of an experienced site team, with opportunities to influence improvements, solve complex problems and contribute to future asset plans. Diversity and inclusion TIOXIDE is committed to building a diverse and inclusive workplace where everyone feels respected, valued and able to contribute. We welcome applications from people of all backgrounds, identities and experiences, including people from groups currently under-represented in engineering and manufacturing roles. TIOXIDE and Wolviston Management Services are happy to discuss flexible working arrangements and reasonable adjustments at any stage of the recruitment process.
This is an exciting opportunity to establish RLSS UK s first-ever corporate fundraising function. The Corporate Partnerships Manager will build, lead, and deliver a new programme that maximises income from corporate supporters and aligns partners with our mission to save lives. You will be responsible for developing the strategy, creating the tools and foundations, proactively generating new business, and delivering excellent stewardship as partnerships are secured. This role requires a commercially aware, results-driven individual who understands how to position partnerships in a way that delivers mutual value and translate opportunity into income through focused action, strong relationship building, and a clear understanding of corporate priorities. This role is ideal for someone who thrives in a build from scratch environment, combining strategic thinking, creativity, and hands on delivery. ROLE OVERVIEW As the Corporate Partnerships Manager, you will lead the development and delivery of RLSS UK s new corporate fundraising function, create a sustainable strategy, and build a strong pipeline from the ground up. You will identify, secure, and grow high-value partnerships that align with corporate priorities, producing compelling and commercially compelling propositions that demonstrate clear mutual benefit. Working collaboratively across the organisation, you will ensure partnerships support RLSS UK s mission and contribute to long term income growth. KEY TASKS AND RESPONSIBILITIES Strategy and Planning Develop and deliver RLSS UK s first corporate partnerships strategy, setting clear priorities and income targets for year one and beyond. Lead the development of a corporate partnerships income stream, building a sustainable portfolio of partnerships and relationships. Create the foundations for growth including a case for support, stewardship framework, pitch decks and templates and KPI and reporting tools. Establish systems and internal processes required for a corporate fundraising function. Use sector insights, benchmarking, and data to inform strategy and identify opportunities for growth. Partnership Development Build and actively manage a new business pipeline from scratch, ensuring consistent prospecting and follow up. Conduct in-depth prospect research to identify target companies, align commercial priorities, and map key decision makers. Develop compelling, tailored proposals, pitches, and partnership packages that clearly articulate impact and mutual value. Secure a diverse portfolio of partnerships including multi-year strategic, six-figure, Charity of the Year, cause-related marketing, and sponsorship agreements. Create cultivation journeys for high-value prospects, maintaining momentum from first contact to close. Represent RLSS UK externally at meetings, events, and networking opportunities, confidently positioning the organisation with senior stakeholders. Work closely with commercial colleagues to ensure alignment and avoid overlap with existing commercial contracts. Account Management Provide effective day-to-day relationship management to ensure partners feel supported, informed, and engaged with RLSS UK s mission. Deliver clear partnership growth plans that maximise income, engagement, impact, and mutual benefit. Identify and activate opportunities to expand partnerships across corporate philanthropy, payroll giving, strategic volunteering, sponsorship, cause-related marketing, and employee engagement. Build and maintain positive relationships with senior stakeholders, acting as a trusted and credible partner. Monitor partnership delivery against agreed KPIs and use insight to refine and strengthen activity over time. Produce high-quality written communications, proposals, and impact reports tailored to individual partners. Work collaboratively with colleagues across Fundraising, Marketing and Communications, Education, and Commercial teams to ensure consistent and high-quality delivery. Reporting and Evaluation Use data-driven insights and KPIs to evaluate and refine strategies for maximum impact, income growth, and return on investment. Ensure compliance with fundraising regulations, UK GDPR, and RLSS UK policies. Maintain accurate pipeline and forecasting information within the CRM system. Deliver annual reviews for partnerships to demonstrate impact and ensure all partnerships are meeting agreed KPIS. Identify emerging trends and opportunities to diversify income streams and enhance brand visibility. Other Duties & Responsibilities All other duties reasonably associated with your role, as directed by the Line Manager. Line management responsibility for the Supporter Engagement Executive, including performance and development, assigning day-to-day tasks and projects, and providing guidance and support. Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK s compliance programme. Demonstrate and uphold the Society s values and behavioural standards at all times. Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality. This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation. PERSON SPECIFICATION Essential Relevant Experience, Skills and/or Aptitudes Experience in business development, fundraising, partnerships, or relevant commercial roles. Ability to build strong relationships with senior internal and external stakeholders. Experience securing and managing partnerships across at least two of: Charity of the Year Strategic partnerships Sponsorship Cause related marketing/ brand licensing Confident pitching and negotiating with senior corporate leaders. Strong strategic thinking coupled with hands on delivery. Excellent written and verbal communication skills. Ability to create persuasive proposals and cases for support. Strong organisational and project management skills. Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity. Strong understanding of CRM systems and fundraising technologies, and how these support effective partnership programmes. Understanding of fundraising regulation, GDPR, and ethical fundraising practices. Experience managing budgets and ensuring effective allocation of resources. Comfortable working in an environment where systems, processes, and programmes are being built from the ground up. Desirable Relevant Experience, Skills and/or Aptitudes Knowledge and understanding of RLSS UK. Previous experience of line management. Experience of working in a charity or organisation where corporate fundraising or partnerships have been developed from the ground up, including building systems, processes, and pipeline momentum. Experience working in a small team or start-up environment. Commercially minded, with a strong understanding of the corporate landscape and the ability to shape compelling, mutually beneficial partnership opportunities that align business priorities with charitable impact. ABOUT RLSS UK The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision; communities free from drowning. With increasing corporate focus on ESG, community safety, and employee wellbeing, RLSS UK is uniquely positioned to build strategic partnerships that help companies keep their people and communities safe around water. WHAT RLSS UK CAN OFFER YOU RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including - Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday Private Medical Scheme Enhanced Society Sick Pay Eye Care Employee Assistance Programme via Health Assured Life Assurance Scheme Howdens Sports Benefits/Perks at Work Free RLSS UK Membership Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine Free on-site parking when working from HQ Company Events and more! Subject to eligibility criteria YOUR APPLICATION Please send your CV along with a Cover Letter outlining why you should join our Income Generation and Engagement Team Closing Date 5.00pm, Wednesday 29th April 2026 Interview Date Thursday 7th May 2026 at our Worcester Head Office (subject to change) Should you wish to discuss the role . click apply for full job details
Apr 29, 2026
Full time
This is an exciting opportunity to establish RLSS UK s first-ever corporate fundraising function. The Corporate Partnerships Manager will build, lead, and deliver a new programme that maximises income from corporate supporters and aligns partners with our mission to save lives. You will be responsible for developing the strategy, creating the tools and foundations, proactively generating new business, and delivering excellent stewardship as partnerships are secured. This role requires a commercially aware, results-driven individual who understands how to position partnerships in a way that delivers mutual value and translate opportunity into income through focused action, strong relationship building, and a clear understanding of corporate priorities. This role is ideal for someone who thrives in a build from scratch environment, combining strategic thinking, creativity, and hands on delivery. ROLE OVERVIEW As the Corporate Partnerships Manager, you will lead the development and delivery of RLSS UK s new corporate fundraising function, create a sustainable strategy, and build a strong pipeline from the ground up. You will identify, secure, and grow high-value partnerships that align with corporate priorities, producing compelling and commercially compelling propositions that demonstrate clear mutual benefit. Working collaboratively across the organisation, you will ensure partnerships support RLSS UK s mission and contribute to long term income growth. KEY TASKS AND RESPONSIBILITIES Strategy and Planning Develop and deliver RLSS UK s first corporate partnerships strategy, setting clear priorities and income targets for year one and beyond. Lead the development of a corporate partnerships income stream, building a sustainable portfolio of partnerships and relationships. Create the foundations for growth including a case for support, stewardship framework, pitch decks and templates and KPI and reporting tools. Establish systems and internal processes required for a corporate fundraising function. Use sector insights, benchmarking, and data to inform strategy and identify opportunities for growth. Partnership Development Build and actively manage a new business pipeline from scratch, ensuring consistent prospecting and follow up. Conduct in-depth prospect research to identify target companies, align commercial priorities, and map key decision makers. Develop compelling, tailored proposals, pitches, and partnership packages that clearly articulate impact and mutual value. Secure a diverse portfolio of partnerships including multi-year strategic, six-figure, Charity of the Year, cause-related marketing, and sponsorship agreements. Create cultivation journeys for high-value prospects, maintaining momentum from first contact to close. Represent RLSS UK externally at meetings, events, and networking opportunities, confidently positioning the organisation with senior stakeholders. Work closely with commercial colleagues to ensure alignment and avoid overlap with existing commercial contracts. Account Management Provide effective day-to-day relationship management to ensure partners feel supported, informed, and engaged with RLSS UK s mission. Deliver clear partnership growth plans that maximise income, engagement, impact, and mutual benefit. Identify and activate opportunities to expand partnerships across corporate philanthropy, payroll giving, strategic volunteering, sponsorship, cause-related marketing, and employee engagement. Build and maintain positive relationships with senior stakeholders, acting as a trusted and credible partner. Monitor partnership delivery against agreed KPIs and use insight to refine and strengthen activity over time. Produce high-quality written communications, proposals, and impact reports tailored to individual partners. Work collaboratively with colleagues across Fundraising, Marketing and Communications, Education, and Commercial teams to ensure consistent and high-quality delivery. Reporting and Evaluation Use data-driven insights and KPIs to evaluate and refine strategies for maximum impact, income growth, and return on investment. Ensure compliance with fundraising regulations, UK GDPR, and RLSS UK policies. Maintain accurate pipeline and forecasting information within the CRM system. Deliver annual reviews for partnerships to demonstrate impact and ensure all partnerships are meeting agreed KPIS. Identify emerging trends and opportunities to diversify income streams and enhance brand visibility. Other Duties & Responsibilities All other duties reasonably associated with your role, as directed by the Line Manager. Line management responsibility for the Supporter Engagement Executive, including performance and development, assigning day-to-day tasks and projects, and providing guidance and support. Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK s compliance programme. Demonstrate and uphold the Society s values and behavioural standards at all times. Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality. This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation. PERSON SPECIFICATION Essential Relevant Experience, Skills and/or Aptitudes Experience in business development, fundraising, partnerships, or relevant commercial roles. Ability to build strong relationships with senior internal and external stakeholders. Experience securing and managing partnerships across at least two of: Charity of the Year Strategic partnerships Sponsorship Cause related marketing/ brand licensing Confident pitching and negotiating with senior corporate leaders. Strong strategic thinking coupled with hands on delivery. Excellent written and verbal communication skills. Ability to create persuasive proposals and cases for support. Strong organisational and project management skills. Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity. Strong understanding of CRM systems and fundraising technologies, and how these support effective partnership programmes. Understanding of fundraising regulation, GDPR, and ethical fundraising practices. Experience managing budgets and ensuring effective allocation of resources. Comfortable working in an environment where systems, processes, and programmes are being built from the ground up. Desirable Relevant Experience, Skills and/or Aptitudes Knowledge and understanding of RLSS UK. Previous experience of line management. Experience of working in a charity or organisation where corporate fundraising or partnerships have been developed from the ground up, including building systems, processes, and pipeline momentum. Experience working in a small team or start-up environment. Commercially minded, with a strong understanding of the corporate landscape and the ability to shape compelling, mutually beneficial partnership opportunities that align business priorities with charitable impact. ABOUT RLSS UK The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision; communities free from drowning. With increasing corporate focus on ESG, community safety, and employee wellbeing, RLSS UK is uniquely positioned to build strategic partnerships that help companies keep their people and communities safe around water. WHAT RLSS UK CAN OFFER YOU RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including - Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday Private Medical Scheme Enhanced Society Sick Pay Eye Care Employee Assistance Programme via Health Assured Life Assurance Scheme Howdens Sports Benefits/Perks at Work Free RLSS UK Membership Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine Free on-site parking when working from HQ Company Events and more! Subject to eligibility criteria YOUR APPLICATION Please send your CV along with a Cover Letter outlining why you should join our Income Generation and Engagement Team Closing Date 5.00pm, Wednesday 29th April 2026 Interview Date Thursday 7th May 2026 at our Worcester Head Office (subject to change) Should you wish to discuss the role . click apply for full job details
AmicusLaw Solicitors is a friendly Dorset, Somerset and Devon-based Law Firm. We are an experienced, specialist team of tenacious, yet friendly lawyers. Passionate about representing our clients interests, with offices in Bridgwater, Minehead, Wellington, Yeovil, Martock, Exeter, Taunton, Ilminster, Weymouth and Tiverton. We are looking for an additional member to our Residential Conveyancing team to fill the role of Residential Conveyancer in our Ilminster office. Assisting the firm in meeting its professional obligations and business viability in accordance with the needs of the firm and the legal market. To provide a high level of legal advice and assistance to the clients of the firm in regard to Residential Conveyancing. Ensuring that the advice given is accurate and comprehensive and that all advice provided, is clearly recorded on the client s file. About the role: Perform fee earning work accurately, reliably and in accordance with the CQS and CML requirements, to include, but not limited to:- Drafting letters and legal documents Checking title documents to properties Liaising directly with other parties with enquiries/replies Undertaking searches with Local Authority, Land Registry etc. Reporting to clients with relevant information and advising clients where necessary Attending upon clients to sign legal documents. Drawing up completion statements Agreeing dates with all parties and exchanging Contracts Arranging the transfer of monies on completion Submitting stamp duty forms and registering documents at Land Registry Complying with Solicitors Accounts Rules and Rules of Professional Conduct of solicitors Exercising high standards of client care at all times Participation in marketing activities and active promotion of the firm Financial control through collection of monies on account and billing procedures on own matters Ensuring confidentiality and security of Firm s and client s documentation and information Carrying out any other duties relevant to the position as and when required by your Line Manager and the Partners of the Firm. Ensure proper control of work in progress, billing and cash collection. Attendance at departmental meetings. Be effective in developing new work from existing clients and seek new clients. Will develop and support marketing initiatives. Maintain and nurture an appropriate network of contacts and referrers and endeavour to promote the firm in your professional and personal live. Maintain IT skills appropriate to modern legal practice, to include conducting research on the internet and ensure proper filing of all data. Exceed or meet agreed Key Performance Indicator targets whilst working to continuously improve Provide leadership, management and supervision (as appropriate) to staff members they oversee or supervise, whether on an office or departmental basis, and Manage the productivity of their own support staff or secretary as appropriate in order that own KPI s and targets can be achieved. Job Types: Full-time, Permanent £35,000 to £60,000 depending on experience. Benefits: Company events Company pension Referral programme Education: Certificate of Higher Education (preferred) Experience: Residential Conveyancing: 4 years (required) Work Location: In person
Apr 28, 2026
Full time
AmicusLaw Solicitors is a friendly Dorset, Somerset and Devon-based Law Firm. We are an experienced, specialist team of tenacious, yet friendly lawyers. Passionate about representing our clients interests, with offices in Bridgwater, Minehead, Wellington, Yeovil, Martock, Exeter, Taunton, Ilminster, Weymouth and Tiverton. We are looking for an additional member to our Residential Conveyancing team to fill the role of Residential Conveyancer in our Ilminster office. Assisting the firm in meeting its professional obligations and business viability in accordance with the needs of the firm and the legal market. To provide a high level of legal advice and assistance to the clients of the firm in regard to Residential Conveyancing. Ensuring that the advice given is accurate and comprehensive and that all advice provided, is clearly recorded on the client s file. About the role: Perform fee earning work accurately, reliably and in accordance with the CQS and CML requirements, to include, but not limited to:- Drafting letters and legal documents Checking title documents to properties Liaising directly with other parties with enquiries/replies Undertaking searches with Local Authority, Land Registry etc. Reporting to clients with relevant information and advising clients where necessary Attending upon clients to sign legal documents. Drawing up completion statements Agreeing dates with all parties and exchanging Contracts Arranging the transfer of monies on completion Submitting stamp duty forms and registering documents at Land Registry Complying with Solicitors Accounts Rules and Rules of Professional Conduct of solicitors Exercising high standards of client care at all times Participation in marketing activities and active promotion of the firm Financial control through collection of monies on account and billing procedures on own matters Ensuring confidentiality and security of Firm s and client s documentation and information Carrying out any other duties relevant to the position as and when required by your Line Manager and the Partners of the Firm. Ensure proper control of work in progress, billing and cash collection. Attendance at departmental meetings. Be effective in developing new work from existing clients and seek new clients. Will develop and support marketing initiatives. Maintain and nurture an appropriate network of contacts and referrers and endeavour to promote the firm in your professional and personal live. Maintain IT skills appropriate to modern legal practice, to include conducting research on the internet and ensure proper filing of all data. Exceed or meet agreed Key Performance Indicator targets whilst working to continuously improve Provide leadership, management and supervision (as appropriate) to staff members they oversee or supervise, whether on an office or departmental basis, and Manage the productivity of their own support staff or secretary as appropriate in order that own KPI s and targets can be achieved. Job Types: Full-time, Permanent £35,000 to £60,000 depending on experience. Benefits: Company events Company pension Referral programme Education: Certificate of Higher Education (preferred) Experience: Residential Conveyancing: 4 years (required) Work Location: In person
AmicusLaw Solicitors is a friendly Dorset, Somerset and Devon-based Law Firm. We are an experienced, specialist team of tenacious, yet friendly lawyers. Passionate about representing our clients interests, with offices in Bridgwater, Minehead, Wellington, Yeovil, Martock, Exeter, Taunton, Ilminster, Weymouth and Tiverton. We are looking for an additional member to our Residential Conveyancing team to fill the role of Residential Conveyancer. Assisting the firm in meeting its professional obligations and business viability in accordance with the needs of the firm and the legal market. To provide a high level of legal advice and assistance to the clients of the firm in regard to Residential Conveyancing. Ensuring that the advice given is accurate and comprehensive and that all advice provided, is clearly recorded on the client s file. About the role: Perform fee earning work accurately, reliably and in accordance with the CQS and CML requirements, to include, but not limited to:- Drafting letters and legal documents Checking title documents to properties Liaising directly with other parties with enquiries/replies Undertaking searches with Local Authority, Land Registry etc. Reporting to clients with relevant information and advising clients where necessary Attending upon clients to sign legal documents. Drawing up completion statements Agreeing dates with all parties and exchanging Contracts Arranging the transfer of monies on completion Submitting stamp duty forms and registering documents at Land Registry Complying with Solicitors Accounts Rules and Rules of Professional Conduct of solicitors Exercising high standards of client care at all times Participation in marketing activities and active promotion of the firm Financial control through collection of monies on account and billing procedures on own matters Ensuring confidentiality and security of Firm s and client s documentation and information Carrying out any other duties relevant to the position as and when required by your Line Manager and the Partners of the Firm. Ensure proper control of work in progress, billing and cash collection. Attendance at departmental meetings. Be effective in developing new work from existing clients and seek new clients. Will develop and support marketing initiatives. Maintain and nurture an appropriate network of contacts and referrers and endeavour to promote the firm in your professional and personal live. Maintain IT skills appropriate to modern legal practice, to include conducting research on the internet and ensure proper filing of all data. Exceed or meet agreed Key Performance Indicator targets whilst working to continuously improve Provide leadership, management and supervision (as appropriate) to staff members they oversee or supervise, whether on an office or departmental basis, and Manage the productivity of their own support staff or secretary as appropriate in order that own KPI s and targets can be achieved. Job Types: Full-time, Permanent £35,000 to £60,000 depending on experience. Benefits: Company events Company pension Referral programme Education: Certificate of Higher Education (preferred) Experience: Residential Conveyancing: 4 years (required) Work Location: In person
Apr 27, 2026
Full time
AmicusLaw Solicitors is a friendly Dorset, Somerset and Devon-based Law Firm. We are an experienced, specialist team of tenacious, yet friendly lawyers. Passionate about representing our clients interests, with offices in Bridgwater, Minehead, Wellington, Yeovil, Martock, Exeter, Taunton, Ilminster, Weymouth and Tiverton. We are looking for an additional member to our Residential Conveyancing team to fill the role of Residential Conveyancer. Assisting the firm in meeting its professional obligations and business viability in accordance with the needs of the firm and the legal market. To provide a high level of legal advice and assistance to the clients of the firm in regard to Residential Conveyancing. Ensuring that the advice given is accurate and comprehensive and that all advice provided, is clearly recorded on the client s file. About the role: Perform fee earning work accurately, reliably and in accordance with the CQS and CML requirements, to include, but not limited to:- Drafting letters and legal documents Checking title documents to properties Liaising directly with other parties with enquiries/replies Undertaking searches with Local Authority, Land Registry etc. Reporting to clients with relevant information and advising clients where necessary Attending upon clients to sign legal documents. Drawing up completion statements Agreeing dates with all parties and exchanging Contracts Arranging the transfer of monies on completion Submitting stamp duty forms and registering documents at Land Registry Complying with Solicitors Accounts Rules and Rules of Professional Conduct of solicitors Exercising high standards of client care at all times Participation in marketing activities and active promotion of the firm Financial control through collection of monies on account and billing procedures on own matters Ensuring confidentiality and security of Firm s and client s documentation and information Carrying out any other duties relevant to the position as and when required by your Line Manager and the Partners of the Firm. Ensure proper control of work in progress, billing and cash collection. Attendance at departmental meetings. Be effective in developing new work from existing clients and seek new clients. Will develop and support marketing initiatives. Maintain and nurture an appropriate network of contacts and referrers and endeavour to promote the firm in your professional and personal live. Maintain IT skills appropriate to modern legal practice, to include conducting research on the internet and ensure proper filing of all data. Exceed or meet agreed Key Performance Indicator targets whilst working to continuously improve Provide leadership, management and supervision (as appropriate) to staff members they oversee or supervise, whether on an office or departmental basis, and Manage the productivity of their own support staff or secretary as appropriate in order that own KPI s and targets can be achieved. Job Types: Full-time, Permanent £35,000 to £60,000 depending on experience. Benefits: Company events Company pension Referral programme Education: Certificate of Higher Education (preferred) Experience: Residential Conveyancing: 4 years (required) Work Location: In person
Revenue Pricing Manager l Levy UK l Competitive salary + bonus l Remote/Hybrid working Overall Purpose of the Role This role supports the Head of C&E Sales and General Managers in the development, delivery, and reporting of the C&E annual sales budget and associated financial performance. It is responsible for producing weekly management information packs and facilitating regular revenue review meetings with each stadium or venue via Teams, as well as leading a daily 10am senior team call to review business on the books, maintain data accuracy, and audit pricing. The role also oversees periodic reporting on third-party partners and produces rolling two-year pace reports to track performance trends. It includes conducting quarterly competitor benchmarking calls to ensure pricing remains competitive across all venues, alongside supporting the LVP environment with shop calls, competitor analysis, and wider industry intelligence where required. A key element of the role is the development and ongoing management of dynamic pricing matrices for each venue, including blackout dates, peak and off-peak periods, and pricing structures planned up to three years in advance. The role provides critical management information to support day-to-day decision-making and key trading periods such as Christmas, Mother's Day, and major events like the World Cup. In addition, the position manages revenue systems and pricing/profitability models, supports the mobilisation and demobilisation of venues from a revenue management perspective, and assists colleagues in effectively using revenue systems. Overall, the role plays an active part in shaping and contributing to the wider C&E segment strategy and driving long-term growth. Key Accountabilities Reporting & Measures Lead creation of C&E sales budget in conjunction with General Managers Produce MI covering sales, conversion, future business on books, meeting room occupancy, average enquiry value, conversion rates, guest satisfaction, and headcount by function Distribute reactive sales reports on a rolling basis Provide access to venue pricing strategy and value-add pricing Provide weekly customer-level reporting to drive conversion and identify lost, declined, or aged opportunities Produce pace reports covering a 2-year rolling period Deliver MI to support informed decision-making and maximise C&E sales Own pace and forecast reporting in line with agreed standards and processes Produce monthly/quarterly presentation decks for Quarterly Business Reviews Ensure each package/menu has a profitability model in place Standards Ensure accurate reporting across all outputs Maintain brand standards across all sales activity Mobilisation Lead onboarding of new sites including systems, venue knowledge, strategy, and pricing Maintain mobilisation and demobilisation documentation per site Ensure all key stakeholders are kept informed Systems Own and optimise revenue management systems, recommending improvements where appropriate Ensure systems are fully utilised across the business Key Deliverables Budget frameworks in place at start of financial year Sales budgets fully signed off KPIs defined and documented Sales reporting structure in place Sales targets achieved Strong product knowledge across the team with easy access to information MI platform in place to clearly demonstrate client, customer, and revenue KPIs Pace reporting consistently in place Accurate MI driving profitability across the business Clear enquiry reporting supporting incremental sales growth Audit processes in place to ensure consistency and accuracy Venues and reactive teams fully understand enquiry handling, impact, and strategy Performance Management & Ownership Responsibilities Support, mentor, and develop the sales team's understanding of enquiry handling and financial strategy Lead a high-performance, results-driven sales culture Provide accurate customer overviews, third-party performance insights, and trend analysis Support development of the reactive sales team C&E Training Responsibilities Support forecasting and budgeting to enable team development and revenue growth Coach new C&E sales staff on financial reporting and systems Support onboarding of new sites into reporting and KPI platforms C&E General Responsibilities Maintain up-to-date knowledge of sales goals, strategies, rates, and incentives Deliver MI that drives effective enquiry handling and KPI achievement Support database quality and cleanliness What you'll get in return Competitive salary and full company benefits Bonus up to 10% of annual salary 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme Healthcare & wellbeing: AvivaDigicare, Medicash(dental, optical, therapy treatments) Mental health support: 24/7 Employee Assistance Programme Family benefits:Enhanced maternity, paternity, andadoptionleave.2 days' additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off Pure Gym memberships Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products Development opportunities: Professional subscriptions, on going training and structured career pathways Meals on duty included Why Join Us? Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences - and sh
Apr 27, 2026
Full time
Revenue Pricing Manager l Levy UK l Competitive salary + bonus l Remote/Hybrid working Overall Purpose of the Role This role supports the Head of C&E Sales and General Managers in the development, delivery, and reporting of the C&E annual sales budget and associated financial performance. It is responsible for producing weekly management information packs and facilitating regular revenue review meetings with each stadium or venue via Teams, as well as leading a daily 10am senior team call to review business on the books, maintain data accuracy, and audit pricing. The role also oversees periodic reporting on third-party partners and produces rolling two-year pace reports to track performance trends. It includes conducting quarterly competitor benchmarking calls to ensure pricing remains competitive across all venues, alongside supporting the LVP environment with shop calls, competitor analysis, and wider industry intelligence where required. A key element of the role is the development and ongoing management of dynamic pricing matrices for each venue, including blackout dates, peak and off-peak periods, and pricing structures planned up to three years in advance. The role provides critical management information to support day-to-day decision-making and key trading periods such as Christmas, Mother's Day, and major events like the World Cup. In addition, the position manages revenue systems and pricing/profitability models, supports the mobilisation and demobilisation of venues from a revenue management perspective, and assists colleagues in effectively using revenue systems. Overall, the role plays an active part in shaping and contributing to the wider C&E segment strategy and driving long-term growth. Key Accountabilities Reporting & Measures Lead creation of C&E sales budget in conjunction with General Managers Produce MI covering sales, conversion, future business on books, meeting room occupancy, average enquiry value, conversion rates, guest satisfaction, and headcount by function Distribute reactive sales reports on a rolling basis Provide access to venue pricing strategy and value-add pricing Provide weekly customer-level reporting to drive conversion and identify lost, declined, or aged opportunities Produce pace reports covering a 2-year rolling period Deliver MI to support informed decision-making and maximise C&E sales Own pace and forecast reporting in line with agreed standards and processes Produce monthly/quarterly presentation decks for Quarterly Business Reviews Ensure each package/menu has a profitability model in place Standards Ensure accurate reporting across all outputs Maintain brand standards across all sales activity Mobilisation Lead onboarding of new sites including systems, venue knowledge, strategy, and pricing Maintain mobilisation and demobilisation documentation per site Ensure all key stakeholders are kept informed Systems Own and optimise revenue management systems, recommending improvements where appropriate Ensure systems are fully utilised across the business Key Deliverables Budget frameworks in place at start of financial year Sales budgets fully signed off KPIs defined and documented Sales reporting structure in place Sales targets achieved Strong product knowledge across the team with easy access to information MI platform in place to clearly demonstrate client, customer, and revenue KPIs Pace reporting consistently in place Accurate MI driving profitability across the business Clear enquiry reporting supporting incremental sales growth Audit processes in place to ensure consistency and accuracy Venues and reactive teams fully understand enquiry handling, impact, and strategy Performance Management & Ownership Responsibilities Support, mentor, and develop the sales team's understanding of enquiry handling and financial strategy Lead a high-performance, results-driven sales culture Provide accurate customer overviews, third-party performance insights, and trend analysis Support development of the reactive sales team C&E Training Responsibilities Support forecasting and budgeting to enable team development and revenue growth Coach new C&E sales staff on financial reporting and systems Support onboarding of new sites into reporting and KPI platforms C&E General Responsibilities Maintain up-to-date knowledge of sales goals, strategies, rates, and incentives Deliver MI that drives effective enquiry handling and KPI achievement Support database quality and cleanliness What you'll get in return Competitive salary and full company benefits Bonus up to 10% of annual salary 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme Healthcare & wellbeing: AvivaDigicare, Medicash(dental, optical, therapy treatments) Mental health support: 24/7 Employee Assistance Programme Family benefits:Enhanced maternity, paternity, andadoptionleave.2 days' additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off Pure Gym memberships Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products Development opportunities: Professional subscriptions, on going training and structured career pathways Meals on duty included Why Join Us? Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences - and sh
River Island Clothing Co., Ltd.
Enniskillen, County Fermanagh
Product Team Leader Department: Store Management Employment Type: Permanent - Part Time Location: Enniskillen Reporting To: Product Manager Compensation: £26,445 FTE Description We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. About The Role What You'll Be Doing Deliver great product placement and 'wow' wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast-paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Apr 27, 2026
Full time
Product Team Leader Department: Store Management Employment Type: Permanent - Part Time Location: Enniskillen Reporting To: Product Manager Compensation: £26,445 FTE Description We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. About The Role What You'll Be Doing Deliver great product placement and 'wow' wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast-paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Do you want to join one of the fastest growing franchises in the UK? We are looking for a Vehicle Progressor to join our team who are committed to offering the best quality customer service in the network. This is an excellent opportunity for someone with strong administration skills looking for a new challenge. Your future starts here The Role at a Glance: Vehicle Progressor / Used Vehicle Coordinator Stockport £28,314 + Bonus OTE £30,000 Plus Workplace Pension Scheme, Employee Car Scheme, Fantastic Future Career Opportunities, Wellbeing Support, Great team Spirit, Plus Other Benefits and Incentives As one of the leading Toyota Centre s in the UK we are passionate about ensuring our customers are always put first every day, everywhere. About us: From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction. Over the last 50 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models. Thanks to solid and secure backing and investment; the RRG Group has been able to expand and reinvest into its premises and people. The ethos of the company is to invest back into the business and look at all potential opportunities. This has meant that the business has successfully grown to how it is today but as history shows; that won t stand still and the business will continue to grow, develop, and expand. There are always exciting times ahead for RRG Group! The Vehicle Progresser Role: This is a fabulous opportunity for the right person to join our friendly team. We always strive to recognise the hard work and achievements of our team members with excellent benefits, incentives, training and career development. The main duty of the role is to support the Sales Manager, bringing used cars into stock and book into work service, dent removal, wheel refurbishment and body shop. About you: • Extremely organised, with great attention to detail • Excellent time management skills • Strong administrative skills • Strong people skills you re approachable and enjoy assisting colleagues • Experience within a similar role within administration What s on Offer: • Discounts on vehicle repairs • Employee Car Scheme • A pension that pays • Wellbeing Wednesday • Referrer a Friend Scheme (£300 per referral) • Holiday allowance starting at 24 days per year (FTE) plus Public Holidays, we reward long serving employees by raising holiday allowance to 30 days plus Public Holidays. • Fantastic future career opportunities and development • Industry leading training • Great team spirit, charity events and the flexibility to get involved in various fundraising events • Eye care benefits • Support and Mentoring • Employee Assistance • Regular staff incentives • And so much more! Ready to join the largest car company in the world? Since Toyota's foundation, we have acted in accordance with our Guiding Principles to produce reliable vehicles and the sustainable development of society through ever-changing innovation and the provision of high-quality products and services. Toyota will lead the future mobility society, enriching lives around the world with the safest and most responsible ways of moving people. Through our commitment to quality, ceaseless innovation, and respect for the planet, we strive to exceed expectations and be rewarded with a smile. We will meet challenging goals by engaging the talent and passion of people who believe there is always a better way. Sounds like a good fit? Apply here for a fast-track path to the Hiring Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Apr 27, 2026
Full time
Do you want to join one of the fastest growing franchises in the UK? We are looking for a Vehicle Progressor to join our team who are committed to offering the best quality customer service in the network. This is an excellent opportunity for someone with strong administration skills looking for a new challenge. Your future starts here The Role at a Glance: Vehicle Progressor / Used Vehicle Coordinator Stockport £28,314 + Bonus OTE £30,000 Plus Workplace Pension Scheme, Employee Car Scheme, Fantastic Future Career Opportunities, Wellbeing Support, Great team Spirit, Plus Other Benefits and Incentives As one of the leading Toyota Centre s in the UK we are passionate about ensuring our customers are always put first every day, everywhere. About us: From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction. Over the last 50 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models. Thanks to solid and secure backing and investment; the RRG Group has been able to expand and reinvest into its premises and people. The ethos of the company is to invest back into the business and look at all potential opportunities. This has meant that the business has successfully grown to how it is today but as history shows; that won t stand still and the business will continue to grow, develop, and expand. There are always exciting times ahead for RRG Group! The Vehicle Progresser Role: This is a fabulous opportunity for the right person to join our friendly team. We always strive to recognise the hard work and achievements of our team members with excellent benefits, incentives, training and career development. The main duty of the role is to support the Sales Manager, bringing used cars into stock and book into work service, dent removal, wheel refurbishment and body shop. About you: • Extremely organised, with great attention to detail • Excellent time management skills • Strong administrative skills • Strong people skills you re approachable and enjoy assisting colleagues • Experience within a similar role within administration What s on Offer: • Discounts on vehicle repairs • Employee Car Scheme • A pension that pays • Wellbeing Wednesday • Referrer a Friend Scheme (£300 per referral) • Holiday allowance starting at 24 days per year (FTE) plus Public Holidays, we reward long serving employees by raising holiday allowance to 30 days plus Public Holidays. • Fantastic future career opportunities and development • Industry leading training • Great team spirit, charity events and the flexibility to get involved in various fundraising events • Eye care benefits • Support and Mentoring • Employee Assistance • Regular staff incentives • And so much more! Ready to join the largest car company in the world? Since Toyota's foundation, we have acted in accordance with our Guiding Principles to produce reliable vehicles and the sustainable development of society through ever-changing innovation and the provision of high-quality products and services. Toyota will lead the future mobility society, enriching lives around the world with the safest and most responsible ways of moving people. Through our commitment to quality, ceaseless innovation, and respect for the planet, we strive to exceed expectations and be rewarded with a smile. We will meet challenging goals by engaging the talent and passion of people who believe there is always a better way. Sounds like a good fit? Apply here for a fast-track path to the Hiring Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
People Ops Manager Exeter/ Wincanton Full-Time / Permanent £30000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We are seeking a Peoples Operations Manager to support and drive the labour plan and HR service across Exeter and Wincanton Racecourses. About the role You'll play a key role in ensuring the right people are in place, trained to a high standard and ready to deliver exceptional guest experiences. This is a varied, hands-on role where you'll work closely with operational teams to support recruitment, performance and employee experience across multiple venues. Support with rota planning, forecasting and labour cost control. Assisting with payroll processes ensuring accuracy and deadlines are met. This position is based at Cheltenham Racecourse, however regular travel to Exeter and Wincanton for live race days is essential. You will also be required to support race days at Cheltenham and other South West / Jockey Club locations as the business demands. Key Responsibilities Workforce Planning & Operations: Plan and manage staffing levels to meet event and operational needs. Recruitment & Onboarding Support recruitment, onboarding and training of casual and permanent teams Build and maintain a strong, reliable pool of event staff. Explore new and creative ways to attract and retain talent. Ensure all new starters are compliant (Right To Work checks, documentation and onboarding). Employee Relations & HR Support Act as a first point of contact for HR queries, policies and procedures. Support managers with employee relation matters, including investigations and hearings. Maintain accurate and compliant employee records. Contribute to performance management and succession plans. Build key relationships with General Managers, Heads of departments, the wider home team and client partners. Training & Development Support delivery of training plans and onboarding programmes. Help identify and develop future talent within the team Work with managers to ensure teams are trained to deliver a 5-star guest experience. Identify new ways to attract, retain and develop existing talent. Culture & Engagement Promote a positive, inclusive and high performing team culture. Build strong relationships with stakeholders across all venues. Encourage engagement and team development. Health & Safety Compliance Ensure all staff met health & safety and legal requirements. Support H&S initiatives and maintain high standards across site. Promote a culture of safety and accountability. What We're Looking for: A confident communicator who builds strong relationships at all levels. Highly organised with the ability to manage multiple priorities. Experience in hospitality / events is desirable. Strong administrative and IT skills. Proactive, solution focused and adaptable. Ability to influence and support others effectively. Full UK driving licence (essential) As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com SU UK Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Apr 27, 2026
Full time
People Ops Manager Exeter/ Wincanton Full-Time / Permanent £30000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We are seeking a Peoples Operations Manager to support and drive the labour plan and HR service across Exeter and Wincanton Racecourses. About the role You'll play a key role in ensuring the right people are in place, trained to a high standard and ready to deliver exceptional guest experiences. This is a varied, hands-on role where you'll work closely with operational teams to support recruitment, performance and employee experience across multiple venues. Support with rota planning, forecasting and labour cost control. Assisting with payroll processes ensuring accuracy and deadlines are met. This position is based at Cheltenham Racecourse, however regular travel to Exeter and Wincanton for live race days is essential. You will also be required to support race days at Cheltenham and other South West / Jockey Club locations as the business demands. Key Responsibilities Workforce Planning & Operations: Plan and manage staffing levels to meet event and operational needs. Recruitment & Onboarding Support recruitment, onboarding and training of casual and permanent teams Build and maintain a strong, reliable pool of event staff. Explore new and creative ways to attract and retain talent. Ensure all new starters are compliant (Right To Work checks, documentation and onboarding). Employee Relations & HR Support Act as a first point of contact for HR queries, policies and procedures. Support managers with employee relation matters, including investigations and hearings. Maintain accurate and compliant employee records. Contribute to performance management and succession plans. Build key relationships with General Managers, Heads of departments, the wider home team and client partners. Training & Development Support delivery of training plans and onboarding programmes. Help identify and develop future talent within the team Work with managers to ensure teams are trained to deliver a 5-star guest experience. Identify new ways to attract, retain and develop existing talent. Culture & Engagement Promote a positive, inclusive and high performing team culture. Build strong relationships with stakeholders across all venues. Encourage engagement and team development. Health & Safety Compliance Ensure all staff met health & safety and legal requirements. Support H&S initiatives and maintain high standards across site. Promote a culture of safety and accountability. What We're Looking for: A confident communicator who builds strong relationships at all levels. Highly organised with the ability to manage multiple priorities. Experience in hospitality / events is desirable. Strong administrative and IT skills. Proactive, solution focused and adaptable. Ability to influence and support others effectively. Full UK driving licence (essential) As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com SU UK Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Description The Airport Duty Engineer (ADE) is a key technical specialist responsible for monitoring and controlling a range of essential airport engineering systems, including taking a leading role in managing Heathrow's low voltage network. In this role, you will routinely carry out LV switching to support maintenance and project work, while working towards and maintaining Authorised Person status across systems such as LV, Aeronautical Ground Lighting, Generators, and the Track Transit System. You'll play a critical part in operational resilience by making informed decisions during incidents or disruptions that could impact safety or airport operations. Reporting to the Airport Senior Engineering Manager, you will help ensure compliance with engineering standards and legislation, and during major events, you may provide on site management and deliver timely updates to the Control Room. This is a full time, on site role that operates on a rotating shift pattern involving both day and night shifts. Responsibilities Monitor critical engineering systems within APOC alongside the ASEM, using tools such as SCADA to identify issues early and support proactive decision making. Lead the engineering response during incidents, acting as the on site lead and liaison with senior managers while supporting the ASEM in key operational decisions. Act as a Control Engineer and Authorised Person, ensuring compliance with all regulations, issuing and monitoring safety documentation, and managing conflicts within Safe Systems of Work. Control multiple essential airport systems, including the high/low voltage network, fire mains, hot water systems, aeronautical ground lighting, potable and grey water systems, storm and pollution control, and foul water pumping. Provide technical support and maintain specialist authorisations, offering expert judgement to internal teams through continuous training and assessment. Lead audits and reporting, identifying risks, tracking progress, and ensuring resilience planning through detailed reports and oversight of internal and external work. Support talent development and coordinate LV switching, providing coaching and mentoring while preparing and approving LV switching schedules and documentation. Qualifications City and Guilds LVL3, NVQ3, HNC or above in an appropriate Engineering discipline. Experienced in communicating with all levels of the organisation, dealing professionally with colleagues, customers, and business partners. Full UK driving license and ability to obtain airside manoeuvring area driving license. Desirable Appointed as an Authorised Person within a Heathrow safe system of work. Practical experience in electrical engineering and management of electrical distribution systems and switching. Understands maintenance terminology, experienced in leading people with the ability to be flexible, adapt to change and work under pressure.
Apr 26, 2026
Full time
Description The Airport Duty Engineer (ADE) is a key technical specialist responsible for monitoring and controlling a range of essential airport engineering systems, including taking a leading role in managing Heathrow's low voltage network. In this role, you will routinely carry out LV switching to support maintenance and project work, while working towards and maintaining Authorised Person status across systems such as LV, Aeronautical Ground Lighting, Generators, and the Track Transit System. You'll play a critical part in operational resilience by making informed decisions during incidents or disruptions that could impact safety or airport operations. Reporting to the Airport Senior Engineering Manager, you will help ensure compliance with engineering standards and legislation, and during major events, you may provide on site management and deliver timely updates to the Control Room. This is a full time, on site role that operates on a rotating shift pattern involving both day and night shifts. Responsibilities Monitor critical engineering systems within APOC alongside the ASEM, using tools such as SCADA to identify issues early and support proactive decision making. Lead the engineering response during incidents, acting as the on site lead and liaison with senior managers while supporting the ASEM in key operational decisions. Act as a Control Engineer and Authorised Person, ensuring compliance with all regulations, issuing and monitoring safety documentation, and managing conflicts within Safe Systems of Work. Control multiple essential airport systems, including the high/low voltage network, fire mains, hot water systems, aeronautical ground lighting, potable and grey water systems, storm and pollution control, and foul water pumping. Provide technical support and maintain specialist authorisations, offering expert judgement to internal teams through continuous training and assessment. Lead audits and reporting, identifying risks, tracking progress, and ensuring resilience planning through detailed reports and oversight of internal and external work. Support talent development and coordinate LV switching, providing coaching and mentoring while preparing and approving LV switching schedules and documentation. Qualifications City and Guilds LVL3, NVQ3, HNC or above in an appropriate Engineering discipline. Experienced in communicating with all levels of the organisation, dealing professionally with colleagues, customers, and business partners. Full UK driving license and ability to obtain airside manoeuvring area driving license. Desirable Appointed as an Authorised Person within a Heathrow safe system of work. Practical experience in electrical engineering and management of electrical distribution systems and switching. Understands maintenance terminology, experienced in leading people with the ability to be flexible, adapt to change and work under pressure.
Confederation of Service Charities
City Of Westminster, London
Royal Air Force Club - Security and safety manager We are looking for an exceptional Security and Safety Manager to join our team at The Royal Air Force Club. Working at The RAF Club: Service Charge Enhanced Pension Scheme Life Assurance Interest-Free Travel Ticket Loan Health Cash Plan Tailored Learning Programmes, including support with professional development Wellbeing Events such as Chiropodists, Massages, Walks in Green Park Cycle to Work Scheme Employee Assistance Programme with Hospitality Action We have an exceptional working environment, with complimentary meals on duty at our Employee Restaurant, "Lily's", including themed lunches and seasonal, cultural celebrations Fantastic Recognition Events BACKGROUND Located in London's Mayfair and overlooking Green Park, the Royal Air Force Club offers first class facilities and a 'home from home' to its 24,000 members, predominantly serving and former officers of the RAF and Allied Air Forces and their families. Having opened its doors in 1922 the Club is full of history and character. With 110 bedrooms and 10 meeting and banqueting rooms, the Club is a truly hidden gem with modern and elegant interior and facilities. JOB DESCRIPTION DEPARTMENT Security HOURS 45 hours per week (may vary depending on business needs). Includes evening, weekend and Manager on Duty Shifts. REPORTING TO Director of Operations As the Club's Security and Safety Manager, you will be responsible for overseeing the security systems and protocols within the Club, including health and safety and fire safety compliance. You will monitor and respond to security and safety incidents, deliver training, and work proactively to identify and mitigate risks. Your role will involve ensuring adherence to the Club's policies and procedures in relation to security, fire safety, and health and safety legislation. This role is member facing, with a strong focus on having presence in the public areas of the Club, especially the lobby. Exceptionally high levels of service excellence are essential to success. DUTIES AND RESPONSIBILITIES MEMBER AND GUEST RELATIONS Meet and greet members, guests, and visitors with a friendly, professional, and welcoming attitude, ensuring a positive first impression at all times. Maintain a visible security presence in public areas to reassure members and guests and provide assistance as needed, fostering a sense of safety and comfort. Assist with luggage handling and provide general concierge support if required, ensuring that all member and guest needs are met with efficiency and care. Provide exceptional customer service, responding to member inquiries and addressing any concerns in a calm and helpful manner. Monitor and manage guest access to ensure proper registration for functions, events, and overnight stays. FIRE SAFETY Conduct annual Fire Risk Assessments and review emergency procedures to ensure compliance with fire safety regulations. Deliver a variety of fire safety training sessions as required, including: Introduction to the fire panel Fire Marshal and Fire Coordinator roles Coordinate fire drills and evacuation exercises, ensuring all staff and members are familiar with procedures. These drills should take place at regular intervals (every 3 months or more frequently, as required). Train contractors on fire safety protocols to ensure their adherence to Club standards. Conduct fire walk rounds with new starters to familiarise them with safety protocols. SECURITY MANAGEMENT Lead and manage a team of Security Officers, overseeing training, appraisals, scheduling, and other supervisory responsibilities. Ensure the Business Continuity Plan (BCP) is maintained and up to date at all times. Deliver comprehensive security training to all staff on emergency response protocols, security systems, and health and safety measures. Ensure the completion of regular patrols throughout the Club to monitor security and maintain a safe environment for members, guests, and staff. Monitor and control access in the Club's public areas, including checking membership cards when necessary and verifying guest check ins for functions and events. Assist with luggage handling for members and guests, ensuring a seamless and secure experience. Maintain records of security related incidents, submitting detailed reports to the Senior Security Officer for review. Monitor and respond to CCTV and alarm system alerts promptly, ensuring the protection of the premises at all times. Investigate and resolve security incidents, including theft or criminal damage, and follow up on allegations or concerns reported by members or staff. Oversee locker allocation and conduct locker checks, ensuring that all personal belongings are stored securely. Ensure ad hoc checks are carried out of employee bags, lockers, and personal property when departing the Club to prevent theft and ensure only personal items are taken. Monitor the activities of contractors and suppliers, ensuring that they follow appropriate security protocols when entering or exiting the premises. HEALTH AND SAFETY Lead Health and Safety meetings, providing guidance on key issues and ensuring compliance across departments. Review and update departmental health and safety records and risk assessments, maintaining a high standard of safety across all areas. Organise annual health and safety audits to ensure continuous compliance with UK legislation. Manage accident reporting (including RIDDOR reporting to Westminster) and ensure timely, accurate documentation. Ensure the accessibility of necessary safety equipment, such as providing accessible chair training to staff. Take immediate action on health and safety hazards, escalating issues to senior management where necessary to prevent injury or damage. Maintain up to date knowledge of health and safety legislation to ensure the Club's ongoing compliance. PERSON SPECIFICATION / KEY SKILLS A passion for hospitality, with exceptional guest relations skills. High standard of personal presentation. Proven experience as a Security expert, ideally in a private members' club, 5 star hotel, or similar prestigious environment. In depth knowledge of UK Health & Safety and Fire Safety legislation. Knowledge of security systems such as CCTV, access control, and alarm systems. A keen eye for detail with the ability to identify potential risks and hazards. Strong communication skills, both written and verbal, with the ability to report incidents clearly and professionally. Ability to manage emergency situations calmly and effectively. Ability to work collaboratively with others, assisting with training and ensuring a culture of safety and compliance. A strong commitment to maintaining confidentiality and discretion. A genuine concern for the well being and safety of others. Apply directly to Rachel Matthews, Director of People and Culture, with your CV and cover letter
Apr 25, 2026
Full time
Royal Air Force Club - Security and safety manager We are looking for an exceptional Security and Safety Manager to join our team at The Royal Air Force Club. Working at The RAF Club: Service Charge Enhanced Pension Scheme Life Assurance Interest-Free Travel Ticket Loan Health Cash Plan Tailored Learning Programmes, including support with professional development Wellbeing Events such as Chiropodists, Massages, Walks in Green Park Cycle to Work Scheme Employee Assistance Programme with Hospitality Action We have an exceptional working environment, with complimentary meals on duty at our Employee Restaurant, "Lily's", including themed lunches and seasonal, cultural celebrations Fantastic Recognition Events BACKGROUND Located in London's Mayfair and overlooking Green Park, the Royal Air Force Club offers first class facilities and a 'home from home' to its 24,000 members, predominantly serving and former officers of the RAF and Allied Air Forces and their families. Having opened its doors in 1922 the Club is full of history and character. With 110 bedrooms and 10 meeting and banqueting rooms, the Club is a truly hidden gem with modern and elegant interior and facilities. JOB DESCRIPTION DEPARTMENT Security HOURS 45 hours per week (may vary depending on business needs). Includes evening, weekend and Manager on Duty Shifts. REPORTING TO Director of Operations As the Club's Security and Safety Manager, you will be responsible for overseeing the security systems and protocols within the Club, including health and safety and fire safety compliance. You will monitor and respond to security and safety incidents, deliver training, and work proactively to identify and mitigate risks. Your role will involve ensuring adherence to the Club's policies and procedures in relation to security, fire safety, and health and safety legislation. This role is member facing, with a strong focus on having presence in the public areas of the Club, especially the lobby. Exceptionally high levels of service excellence are essential to success. DUTIES AND RESPONSIBILITIES MEMBER AND GUEST RELATIONS Meet and greet members, guests, and visitors with a friendly, professional, and welcoming attitude, ensuring a positive first impression at all times. Maintain a visible security presence in public areas to reassure members and guests and provide assistance as needed, fostering a sense of safety and comfort. Assist with luggage handling and provide general concierge support if required, ensuring that all member and guest needs are met with efficiency and care. Provide exceptional customer service, responding to member inquiries and addressing any concerns in a calm and helpful manner. Monitor and manage guest access to ensure proper registration for functions, events, and overnight stays. FIRE SAFETY Conduct annual Fire Risk Assessments and review emergency procedures to ensure compliance with fire safety regulations. Deliver a variety of fire safety training sessions as required, including: Introduction to the fire panel Fire Marshal and Fire Coordinator roles Coordinate fire drills and evacuation exercises, ensuring all staff and members are familiar with procedures. These drills should take place at regular intervals (every 3 months or more frequently, as required). Train contractors on fire safety protocols to ensure their adherence to Club standards. Conduct fire walk rounds with new starters to familiarise them with safety protocols. SECURITY MANAGEMENT Lead and manage a team of Security Officers, overseeing training, appraisals, scheduling, and other supervisory responsibilities. Ensure the Business Continuity Plan (BCP) is maintained and up to date at all times. Deliver comprehensive security training to all staff on emergency response protocols, security systems, and health and safety measures. Ensure the completion of regular patrols throughout the Club to monitor security and maintain a safe environment for members, guests, and staff. Monitor and control access in the Club's public areas, including checking membership cards when necessary and verifying guest check ins for functions and events. Assist with luggage handling for members and guests, ensuring a seamless and secure experience. Maintain records of security related incidents, submitting detailed reports to the Senior Security Officer for review. Monitor and respond to CCTV and alarm system alerts promptly, ensuring the protection of the premises at all times. Investigate and resolve security incidents, including theft or criminal damage, and follow up on allegations or concerns reported by members or staff. Oversee locker allocation and conduct locker checks, ensuring that all personal belongings are stored securely. Ensure ad hoc checks are carried out of employee bags, lockers, and personal property when departing the Club to prevent theft and ensure only personal items are taken. Monitor the activities of contractors and suppliers, ensuring that they follow appropriate security protocols when entering or exiting the premises. HEALTH AND SAFETY Lead Health and Safety meetings, providing guidance on key issues and ensuring compliance across departments. Review and update departmental health and safety records and risk assessments, maintaining a high standard of safety across all areas. Organise annual health and safety audits to ensure continuous compliance with UK legislation. Manage accident reporting (including RIDDOR reporting to Westminster) and ensure timely, accurate documentation. Ensure the accessibility of necessary safety equipment, such as providing accessible chair training to staff. Take immediate action on health and safety hazards, escalating issues to senior management where necessary to prevent injury or damage. Maintain up to date knowledge of health and safety legislation to ensure the Club's ongoing compliance. PERSON SPECIFICATION / KEY SKILLS A passion for hospitality, with exceptional guest relations skills. High standard of personal presentation. Proven experience as a Security expert, ideally in a private members' club, 5 star hotel, or similar prestigious environment. In depth knowledge of UK Health & Safety and Fire Safety legislation. Knowledge of security systems such as CCTV, access control, and alarm systems. A keen eye for detail with the ability to identify potential risks and hazards. Strong communication skills, both written and verbal, with the ability to report incidents clearly and professionally. Ability to manage emergency situations calmly and effectively. Ability to work collaboratively with others, assisting with training and ensuring a culture of safety and compliance. A strong commitment to maintaining confidentiality and discretion. A genuine concern for the well being and safety of others. Apply directly to Rachel Matthews, Director of People and Culture, with your CV and cover letter
Assistant Store Manager Cheshire Oaks ESPA We are offering a 12 month fixed term contract for an experienced retail manager to oversee daily operations and drive service, sales and experience in our Cheshire Oaks store. Responsibilities Service Ensure best in class personalised customer service Build and maintain customer relationships using CRM to drive repeat visits and tailored experiences Create a warm welcoming environment and seamless customer journey from welcome to purchase Resolve customer queries quickly and professionally, prioritising customer satisfaction Lead the team to achieve daily, weekly and monthly retail financial targets and KPIs Drive sales through exceptional service, storytelling and product expertise Support business planning aligned to marketing calendar, optimising product launches and key trading moments via eventing and in store activation Plan and execute engaging events, connecting with local businesses and attracting new footfall People Lead by example on shop floor and act as Duty Manager when required Inspire, motivate and engage the team daily to deliver world class service Coach, train and develop team members to elevate product knowledge, experience delivery and selling capability Deliver regular, actionable feedback and foster a culture of open two way communication Conduct and support HR conversations with professionalism, confidence and care Operational Excellence Oversee daily store operations ensuring smooth opening, mid day and closing procedures Ensure all operational processes including cash handling, banking, scheduling and rotas are completed accurately and on time Maintain compliance with all H&S policies, hygiene standards and risk management procedures, ensuring audit readiness at all times Uphold perfect store standards across ESPA and partner brands, ensuring immaculate retail execution and on brand visual merchandising Oversee deliveries and process POs accurately within EPOS system Conduct regular stock counts and liaise with HQ on discrepancies, damages and replenishment needs Take ownership of stockroom organisation, space optimisation and replenishment routines Support loss prevention strategies to minimise shrinkage, ensuring all team members follow LP procedures Ensure all staff compliance tasks, training modules and operational briefs are understood, actioned and completed on time Communicate effectively with HQ, brand partners and external stakeholders to ensure alignment across operations, reporting and store standards Qualifications Experience in retail management is essential Minimum 2 years' experience within beauty, skincare or wellbeing retail Strong understanding of the ESPA brand, heritage and product mix Experience working in a standalone or FSS environment preferred Highly organised with excellent communication and time management skills Full availability including weekends and bank holidays Confident using Excel, Outlook and Teams THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and welcomes applications from all sections of the community.
Apr 25, 2026
Full time
Assistant Store Manager Cheshire Oaks ESPA We are offering a 12 month fixed term contract for an experienced retail manager to oversee daily operations and drive service, sales and experience in our Cheshire Oaks store. Responsibilities Service Ensure best in class personalised customer service Build and maintain customer relationships using CRM to drive repeat visits and tailored experiences Create a warm welcoming environment and seamless customer journey from welcome to purchase Resolve customer queries quickly and professionally, prioritising customer satisfaction Lead the team to achieve daily, weekly and monthly retail financial targets and KPIs Drive sales through exceptional service, storytelling and product expertise Support business planning aligned to marketing calendar, optimising product launches and key trading moments via eventing and in store activation Plan and execute engaging events, connecting with local businesses and attracting new footfall People Lead by example on shop floor and act as Duty Manager when required Inspire, motivate and engage the team daily to deliver world class service Coach, train and develop team members to elevate product knowledge, experience delivery and selling capability Deliver regular, actionable feedback and foster a culture of open two way communication Conduct and support HR conversations with professionalism, confidence and care Operational Excellence Oversee daily store operations ensuring smooth opening, mid day and closing procedures Ensure all operational processes including cash handling, banking, scheduling and rotas are completed accurately and on time Maintain compliance with all H&S policies, hygiene standards and risk management procedures, ensuring audit readiness at all times Uphold perfect store standards across ESPA and partner brands, ensuring immaculate retail execution and on brand visual merchandising Oversee deliveries and process POs accurately within EPOS system Conduct regular stock counts and liaise with HQ on discrepancies, damages and replenishment needs Take ownership of stockroom organisation, space optimisation and replenishment routines Support loss prevention strategies to minimise shrinkage, ensuring all team members follow LP procedures Ensure all staff compliance tasks, training modules and operational briefs are understood, actioned and completed on time Communicate effectively with HQ, brand partners and external stakeholders to ensure alignment across operations, reporting and store standards Qualifications Experience in retail management is essential Minimum 2 years' experience within beauty, skincare or wellbeing retail Strong understanding of the ESPA brand, heritage and product mix Experience working in a standalone or FSS environment preferred Highly organised with excellent communication and time management skills Full availability including weekends and bank holidays Confident using Excel, Outlook and Teams THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and welcomes applications from all sections of the community.
Carrington West are assisting their local authority client based in the North of England in the search for a Head of Development Management to join their Town Planning Department on an initial 6 month contract (Extensions likely). The role will require you to lead and manage the Development Management (Including Major projects) and Enforcement functions to provide a modern, customer focussed and business friendly Planning service. Main Areas of Responsibility: Develop and maintain effective relationships with physical development and regeneration partners across the City, regionally and nationally. Develop and maintain a clear understanding of the needs, concerns and expectations of local communities and ensure these are fairly represented in the Planning process. Implement relevant core Regeneration and Planning strategies and associated policies. Effectively manage the development management service including setting objectives and managing performance. Effectively manage, support and promote the development of Council policy and joint strategic plans. Provide strong performance management of the Planning Service by owning and developing service planning, robust financial and budget management and performance measurement ensuring that continuous improvement, value for money and best value are delivered. Assess staff performance and set appropriate target levels of service. Create a positive learning and working environment through delegation and mentoring. Initiate and develop strong working relationships, both internally and externally. Build and maintain effective networks in order to seek out new ideas and innovations to improve service delivery Deal with conflicting demands to establish corporate priorities. Assess staff performance and set appropriate target levels of service. Create a positive learning and working environment through delegation, mentoring and coaching of staff and through the identification of training and development needs. Attend committee meetings, other member bodies and such external working groups as required. Represent the Planning Service at local and regional events as required for learning and sharing opportunities. To oversee the delivery of major development projects of strategic importance to the City. This key role will work across traditional boundaries within the planning profession and involve the areas of development control, planning policy design and implementation. To oversee strategic/regionally important planning applications (and associated detailed applications) from submission through negotiation and determination, to implementation and delivery. To co-ordinate, manage and lead the statutory Development Management function across the Planning and Enforcement Teams. To monitor and manage the Development Management / Enforcement work programme including the management and reporting of collection and expenditure of Section 106 monetary contributions. To develop and implement systems and procedures to ensure that all services are carried out in a timely, accurate and efficient manner, leading to the achievement of the City Developments Portfolios Business Plan, Planning Service and Government performance targets. Responding to development enquiries from within and outside the Council, including the provision of advice to the Senior Managers in respect of the Councils land holdings. To take lead responsibility for the Development Management function at the Planning Committee and other appropriate meetings of the Council including the preparation of information, editorial responsibility for reports and liaison with Committee Services. To ensure co-ordination and liaison with staff in the Building Control team. To ensure that Development Management makes a positive contribution to the strategic Local Plan including the preparation of land use allocations and development management policies based on sound evidence. To lead to ensure that the key processes for local development document production are undertaken, including statutory, regulatory and technical requirements; continuous community involvement in accordance with the Statement of Community Involvement and Sustainability and other appraisals and assessments; negotiation with outside agencies and dealing with elected members. To lead on implementing, monitoring and reviewing statutory development management policies/case law, planning strategies and proposals in relation to the Local Plan and other non-statutory guidance and to advise on further work as appropriate. To undertake or assist in undertaking city-wide and area based planning policy preparation and implementation. To champion social value and ensure it is an integral part of service provision and procurement ensuring wider social, economic and environmental benefits for the council, residents and communities. Being fully accountable for managing the councils resources well and complying with statutory requirements. This includes managing time, avoiding unnecessary waste, reuse and recycle resources to reduce personal impact. Embed the Local Plans vision and strategic priorities in planning decision making to help maximise development opportunities. To have a good understanding of contract management To liaise with other local authorities, Combined Authority and organisations over development plans and strategic planning policy issues ensuring that the Council complies with the duty to cooperate. Representing the Council and Director of Planning & Building Control in committee meetings, other member bodies and such external working groups as required. Promote and implement business excellence throughout the service. Developing and helping to maintain information systems to support plan, strategy and policy development work. To monitor, review and ensure a balanced and cost-effective discharge of the Services functions by organising and continuously developing working practices. Contribute to the delivery of the Council Plan. Delivering and promoting excellent customer service, externally and internally. Contribute to sustainable development in all duties undertaken. Business continuity, emergency planning and risk management, ensuring health and safety and duty of care responsibilities are met. Participation in the tactical / out of hours rota. Commitment to managing people well and in line with the Councils People Plan. Completion of the relevant leadership development programme. To apply for this role, it is essential that you have experience managing a Development Management Team/Planning function. Experience in the wider management of the planning function, Demonstrable experience of dealing with large scale development proposals, appeals and enforcement, Delivery of service excellence and quality outcomes, Demonstrate experience of creating quality environments, and Significant experience of complex planning issues in a large urban area It would be beneficial to hold a Post-graduate degree in planning, regeneration or a related discipline. Carrington West Pay Rate - £750per/day Job Ref - 66016 Please call Cameron de Wit on (phone number removed) for a confidential discussion on this role, or email myself or our planning team if you are short of time to chat: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniority. If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other, often unadvertised roles with you.
Apr 25, 2026
Contractor
Carrington West are assisting their local authority client based in the North of England in the search for a Head of Development Management to join their Town Planning Department on an initial 6 month contract (Extensions likely). The role will require you to lead and manage the Development Management (Including Major projects) and Enforcement functions to provide a modern, customer focussed and business friendly Planning service. Main Areas of Responsibility: Develop and maintain effective relationships with physical development and regeneration partners across the City, regionally and nationally. Develop and maintain a clear understanding of the needs, concerns and expectations of local communities and ensure these are fairly represented in the Planning process. Implement relevant core Regeneration and Planning strategies and associated policies. Effectively manage the development management service including setting objectives and managing performance. Effectively manage, support and promote the development of Council policy and joint strategic plans. Provide strong performance management of the Planning Service by owning and developing service planning, robust financial and budget management and performance measurement ensuring that continuous improvement, value for money and best value are delivered. Assess staff performance and set appropriate target levels of service. Create a positive learning and working environment through delegation and mentoring. Initiate and develop strong working relationships, both internally and externally. Build and maintain effective networks in order to seek out new ideas and innovations to improve service delivery Deal with conflicting demands to establish corporate priorities. Assess staff performance and set appropriate target levels of service. Create a positive learning and working environment through delegation, mentoring and coaching of staff and through the identification of training and development needs. Attend committee meetings, other member bodies and such external working groups as required. Represent the Planning Service at local and regional events as required for learning and sharing opportunities. To oversee the delivery of major development projects of strategic importance to the City. This key role will work across traditional boundaries within the planning profession and involve the areas of development control, planning policy design and implementation. To oversee strategic/regionally important planning applications (and associated detailed applications) from submission through negotiation and determination, to implementation and delivery. To co-ordinate, manage and lead the statutory Development Management function across the Planning and Enforcement Teams. To monitor and manage the Development Management / Enforcement work programme including the management and reporting of collection and expenditure of Section 106 monetary contributions. To develop and implement systems and procedures to ensure that all services are carried out in a timely, accurate and efficient manner, leading to the achievement of the City Developments Portfolios Business Plan, Planning Service and Government performance targets. Responding to development enquiries from within and outside the Council, including the provision of advice to the Senior Managers in respect of the Councils land holdings. To take lead responsibility for the Development Management function at the Planning Committee and other appropriate meetings of the Council including the preparation of information, editorial responsibility for reports and liaison with Committee Services. To ensure co-ordination and liaison with staff in the Building Control team. To ensure that Development Management makes a positive contribution to the strategic Local Plan including the preparation of land use allocations and development management policies based on sound evidence. To lead to ensure that the key processes for local development document production are undertaken, including statutory, regulatory and technical requirements; continuous community involvement in accordance with the Statement of Community Involvement and Sustainability and other appraisals and assessments; negotiation with outside agencies and dealing with elected members. To lead on implementing, monitoring and reviewing statutory development management policies/case law, planning strategies and proposals in relation to the Local Plan and other non-statutory guidance and to advise on further work as appropriate. To undertake or assist in undertaking city-wide and area based planning policy preparation and implementation. To champion social value and ensure it is an integral part of service provision and procurement ensuring wider social, economic and environmental benefits for the council, residents and communities. Being fully accountable for managing the councils resources well and complying with statutory requirements. This includes managing time, avoiding unnecessary waste, reuse and recycle resources to reduce personal impact. Embed the Local Plans vision and strategic priorities in planning decision making to help maximise development opportunities. To have a good understanding of contract management To liaise with other local authorities, Combined Authority and organisations over development plans and strategic planning policy issues ensuring that the Council complies with the duty to cooperate. Representing the Council and Director of Planning & Building Control in committee meetings, other member bodies and such external working groups as required. Promote and implement business excellence throughout the service. Developing and helping to maintain information systems to support plan, strategy and policy development work. To monitor, review and ensure a balanced and cost-effective discharge of the Services functions by organising and continuously developing working practices. Contribute to the delivery of the Council Plan. Delivering and promoting excellent customer service, externally and internally. Contribute to sustainable development in all duties undertaken. Business continuity, emergency planning and risk management, ensuring health and safety and duty of care responsibilities are met. Participation in the tactical / out of hours rota. Commitment to managing people well and in line with the Councils People Plan. Completion of the relevant leadership development programme. To apply for this role, it is essential that you have experience managing a Development Management Team/Planning function. Experience in the wider management of the planning function, Demonstrable experience of dealing with large scale development proposals, appeals and enforcement, Delivery of service excellence and quality outcomes, Demonstrate experience of creating quality environments, and Significant experience of complex planning issues in a large urban area It would be beneficial to hold a Post-graduate degree in planning, regeneration or a related discipline. Carrington West Pay Rate - £750per/day Job Ref - 66016 Please call Cameron de Wit on (phone number removed) for a confidential discussion on this role, or email myself or our planning team if you are short of time to chat: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniority. If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other, often unadvertised roles with you.
Head of Lighting & Sound When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Head of Lighting & Sound - Sunderland Empire Theatre Reports to: Technical & Buildings Manager Reports: Deputy Chief LX, Senior Technician (s); Casual stage & LX crew Annualised hours contract - 40 hours per week plus 180 premium hours per annum. Join our Technical Department in a key leadership role supporting the Technical Manager while leading, managing, and developing the Lighting and Sound teams. You'll play a central part in welcoming and coordinating visiting companies, overseeing their technical and staffing requirements, delivering productions and events to the highest standards of safety and compliance, and ensuring our venue's equipment and infrastructure are maintained to an exceptional level. This full time, permanent position offers the opportunity to contribute to a dynamic, collaborative technical team at the heart of our venue's operations. Key Responsibilities Lead on the safe and efficient fit ups, load outs, and show operations in line with legislation and visiting company requirements. Enforce safe working practices, ensuring trained and competent staff appropriate to the operational requirements. Supporting the Technical Manager ensure that all activities, infrastructure and equipment meet regulations and ATG Policies Procedures and guidance. Manage the safe operation, maintenance, testing and repair of all venue electrical and technical infrastructure and equipment. Service, maintain, and install electrical equipment in accordance with current IEE regulations. Monitor and coordinate external contractors, ensuring all work meets required standards and Health & Safety obligations. Work with the city council and partner agencies to ensure compliance for visiting productions. Operational Requirements Schedule and resource technical staff through effective long term planning, costing, and compliance with working time and union agreements. Work closely with visiting companies to meet technical needs economically and within contractual terms. Communicate seat removals or layout changes to Box Office, Marketing, and Front of House. Ensure all expenditure aligns with agreed budgets and ATG finance policies. Technical Lead all Lighting and Sound activity, ensuring productions and events are delivered to the highest standard. Work with the Technical Manager and Head of Stage to ensure all production requirements are met efficiently. Plan ahead and schedule technical staff effectively, producing and approving rosters in good time. Provide excellent customer care to producers, touring companies, and production teams in partnership with Technical and Stage Door teams. Act as a primary contact for visiting companies, responding promptly and professionally. Assist with get ins/get outs and operate as duty technician or console operator when required. Train and develop technical staff to meet business needs. Maintain accurate records of equipment maintenance, inspections, and insurance checks. Attend technical meetings and communicate company processes, updates, and goals. Safety Support the implementation and monitoring of Health & Safety procedures in line with legislation for staff and visiting companies. Ensure backstage and technical operations comply with legislation and ATG policies, with all documentation completed to a high standard. Carry out and regularly review Risk Assessments and Method Statements. Action safety points raised through audits or meetings within agreed timescales. Maintenance Work with the Technical Manager and Head of Stage to ensure backstage and auditorium areas are presented to the highest standards and remain safe. Develop, plan, and participate in maintenance, inspections, and testing of all technical infrastructure and equipment. Staff Development, Training & Communication Support the development of a skilled, cohesive, and motivated team through strong communication, training, and development. Ensure all ATG HR policies and procedures are implemented. Assist in recruiting, training, and managing staff to achieve departmental and business objectives. Participate in company, venue, and departmental meetings to ensure clear and consistent communication. Other Duties Work at other ATG venues when required. Undertake any reasonable duties and training as needed. Your skills, qualities, and experience. We welcome transferable skills from other industries. If you can demonstrate many of the essential skills, qualities and experience we encourage you to apply. We are able to provide training where necessary. Essential Proven experience working on medium to large-scale touring productions, either from a receiving house or touring company perspective. Demonstrable experience in both leading and contributing effectively within a collaborative team environment. Proficient in the setup, operation, and live mixing of lighting for theatrical productions and live events. Extensive experience in programming and operating lighting using ETC Eos-family consoles, with a high level of proficiency expected. Familiarity with the Apex 10 desk is desirable, with the ability to deliver complex lighting states accurately and efficiently under production conditions. A versatile and experienced multi-skilled theatre technician, confident across a broad range of technical disciplines. Practical experience and competence in the use of counterweight (single purchase) flying systems. Excellent written and verbal communication skills, with a demonstrated ability to motivate colleagues and a strong commitment to both personal and team development. A proactive, solution-focused approach to problem solving, with the ability to remain calm and effective under pressure. Sound working knowledge of current health and safety legislation, including the Construction (Design and Management) Regulations 2015 (CDM), the Work at Height Regulations 2005 (WAHR), the Lifting. Operations and Lifting Equipment Regulations 1998 (LOLER), and the Provision and Use of Wok Equipment Regulations 1998 (PUWER), with the ability to apply these principles effectively within a practical theatre environment. Willingness and ability to work flexible hours, including evenings, weekends, and bank holidays, as required by the production schedule. A genuine enthusiasm for live performance and a commitment to delivering high-quality technical support to artists, creatives, and audiences alike. Desirable Formal training in Manual Handling and Working at Height, with the ability to apply safe working practices in line with current legislation. Current First Aid at Work certification. Portable Appliance Testing (PAT) qualification, with the ability to conduct and document inspections in accordance with safety standards. IOSH Managing Safely certificate or equivalent, demonstrating a proactive approach to maintaining a safe and legally compliant working environment. Qualification or proven competency in the safe use and handling of stage pyrotechnics. A working knowledge of the Health and Safety at Work etc. Act 1974 (HSAW), with the ability to support its practical application in a technical theatre setting. Understanding of domestic electrical installation principles, with working knowledge of relevant regulations and best practices. Certificates in BS 7909:2011 Code of Practice for Temporary Electrical Systems for Entertainment and related purposes and its implementation in live performance environments and BS 7671:2018 (IET Wiring Regulations), particularly in relation to theatre installations and temporary power systems. General understanding of building maintenance requirements and the ability to identify and report issues appropriately. Working knowledge of the BECTU/UK Theatre collective agreement, with an understanding of relevant working practices and conditions. Experience in relighting touring or transferred productions, with sensitivity to both the artistic intent and practical constraints of the receiving venue. About Us - Our values ATG Entertainment's values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. THRIVE doing what we love (with passion and dynamism) CONNECT through every act (with collaboration and kindness) DARE to do different (with curiosity and courage) PERFORM at our best (with customer focus and ownership) Our Corporate Social Responsibility pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being. Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees . click apply for full job details
Apr 25, 2026
Full time
Head of Lighting & Sound When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Head of Lighting & Sound - Sunderland Empire Theatre Reports to: Technical & Buildings Manager Reports: Deputy Chief LX, Senior Technician (s); Casual stage & LX crew Annualised hours contract - 40 hours per week plus 180 premium hours per annum. Join our Technical Department in a key leadership role supporting the Technical Manager while leading, managing, and developing the Lighting and Sound teams. You'll play a central part in welcoming and coordinating visiting companies, overseeing their technical and staffing requirements, delivering productions and events to the highest standards of safety and compliance, and ensuring our venue's equipment and infrastructure are maintained to an exceptional level. This full time, permanent position offers the opportunity to contribute to a dynamic, collaborative technical team at the heart of our venue's operations. Key Responsibilities Lead on the safe and efficient fit ups, load outs, and show operations in line with legislation and visiting company requirements. Enforce safe working practices, ensuring trained and competent staff appropriate to the operational requirements. Supporting the Technical Manager ensure that all activities, infrastructure and equipment meet regulations and ATG Policies Procedures and guidance. Manage the safe operation, maintenance, testing and repair of all venue electrical and technical infrastructure and equipment. Service, maintain, and install electrical equipment in accordance with current IEE regulations. Monitor and coordinate external contractors, ensuring all work meets required standards and Health & Safety obligations. Work with the city council and partner agencies to ensure compliance for visiting productions. Operational Requirements Schedule and resource technical staff through effective long term planning, costing, and compliance with working time and union agreements. Work closely with visiting companies to meet technical needs economically and within contractual terms. Communicate seat removals or layout changes to Box Office, Marketing, and Front of House. Ensure all expenditure aligns with agreed budgets and ATG finance policies. Technical Lead all Lighting and Sound activity, ensuring productions and events are delivered to the highest standard. Work with the Technical Manager and Head of Stage to ensure all production requirements are met efficiently. Plan ahead and schedule technical staff effectively, producing and approving rosters in good time. Provide excellent customer care to producers, touring companies, and production teams in partnership with Technical and Stage Door teams. Act as a primary contact for visiting companies, responding promptly and professionally. Assist with get ins/get outs and operate as duty technician or console operator when required. Train and develop technical staff to meet business needs. Maintain accurate records of equipment maintenance, inspections, and insurance checks. Attend technical meetings and communicate company processes, updates, and goals. Safety Support the implementation and monitoring of Health & Safety procedures in line with legislation for staff and visiting companies. Ensure backstage and technical operations comply with legislation and ATG policies, with all documentation completed to a high standard. Carry out and regularly review Risk Assessments and Method Statements. Action safety points raised through audits or meetings within agreed timescales. Maintenance Work with the Technical Manager and Head of Stage to ensure backstage and auditorium areas are presented to the highest standards and remain safe. Develop, plan, and participate in maintenance, inspections, and testing of all technical infrastructure and equipment. Staff Development, Training & Communication Support the development of a skilled, cohesive, and motivated team through strong communication, training, and development. Ensure all ATG HR policies and procedures are implemented. Assist in recruiting, training, and managing staff to achieve departmental and business objectives. Participate in company, venue, and departmental meetings to ensure clear and consistent communication. Other Duties Work at other ATG venues when required. Undertake any reasonable duties and training as needed. Your skills, qualities, and experience. We welcome transferable skills from other industries. If you can demonstrate many of the essential skills, qualities and experience we encourage you to apply. We are able to provide training where necessary. Essential Proven experience working on medium to large-scale touring productions, either from a receiving house or touring company perspective. Demonstrable experience in both leading and contributing effectively within a collaborative team environment. Proficient in the setup, operation, and live mixing of lighting for theatrical productions and live events. Extensive experience in programming and operating lighting using ETC Eos-family consoles, with a high level of proficiency expected. Familiarity with the Apex 10 desk is desirable, with the ability to deliver complex lighting states accurately and efficiently under production conditions. A versatile and experienced multi-skilled theatre technician, confident across a broad range of technical disciplines. Practical experience and competence in the use of counterweight (single purchase) flying systems. Excellent written and verbal communication skills, with a demonstrated ability to motivate colleagues and a strong commitment to both personal and team development. A proactive, solution-focused approach to problem solving, with the ability to remain calm and effective under pressure. Sound working knowledge of current health and safety legislation, including the Construction (Design and Management) Regulations 2015 (CDM), the Work at Height Regulations 2005 (WAHR), the Lifting. Operations and Lifting Equipment Regulations 1998 (LOLER), and the Provision and Use of Wok Equipment Regulations 1998 (PUWER), with the ability to apply these principles effectively within a practical theatre environment. Willingness and ability to work flexible hours, including evenings, weekends, and bank holidays, as required by the production schedule. A genuine enthusiasm for live performance and a commitment to delivering high-quality technical support to artists, creatives, and audiences alike. Desirable Formal training in Manual Handling and Working at Height, with the ability to apply safe working practices in line with current legislation. Current First Aid at Work certification. Portable Appliance Testing (PAT) qualification, with the ability to conduct and document inspections in accordance with safety standards. IOSH Managing Safely certificate or equivalent, demonstrating a proactive approach to maintaining a safe and legally compliant working environment. Qualification or proven competency in the safe use and handling of stage pyrotechnics. A working knowledge of the Health and Safety at Work etc. Act 1974 (HSAW), with the ability to support its practical application in a technical theatre setting. Understanding of domestic electrical installation principles, with working knowledge of relevant regulations and best practices. Certificates in BS 7909:2011 Code of Practice for Temporary Electrical Systems for Entertainment and related purposes and its implementation in live performance environments and BS 7671:2018 (IET Wiring Regulations), particularly in relation to theatre installations and temporary power systems. General understanding of building maintenance requirements and the ability to identify and report issues appropriately. Working knowledge of the BECTU/UK Theatre collective agreement, with an understanding of relevant working practices and conditions. Experience in relighting touring or transferred productions, with sensitivity to both the artistic intent and practical constraints of the receiving venue. About Us - Our values ATG Entertainment's values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. THRIVE doing what we love (with passion and dynamism) CONNECT through every act (with collaboration and kindness) DARE to do different (with curiosity and courage) PERFORM at our best (with customer focus and ownership) Our Corporate Social Responsibility pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being. Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees . click apply for full job details
Job Description AJ Bell are looking for a Product Delivery Manager to drive our ambitious strategic plans and help transform ideas into meaningful results. The Product Delivery Manager is responsible for developing and delivering new functionality and features for the Operational and Regulatory teams. They will help create and champion the product vision, strategy and roadmap whilst ensuring that it aligns with the company vision, strategy and business goals. What does the job involve? The key responsibilities of the role are as follows: Overall responsibility for prioritising and driving the delivery of key strategic business change. Drive innovative development response to customer and business feedback, efficiency saving opportunities and ideas to differentiate AJ Bell from other retail investment providers. Developing and maintaining strong working relations with senior management across business areas and with key internal and external stakeholders. Manage the requirements planning process with the business strategy and development teams balancing the businesses key priorities and short-term incremental improvements. Managing a team of Product Owners ensuring that they maximise the value of changes delivered across the Operations, Customer Services and Regulatory channels. Own the backlog of development work for the Operational and Regulatory teams. Manage overall tracking of business benefits across the Operational and Regulatory Change portfolio. Have oversight of the prioritisation process and set high level priorities in line with strategic goals and stakeholder expectations. Alongside the Head of Operational and Regulatory Change developing and sharing best practice across the operational change and development teams. Setting goals and strategies for product/process growth and success Provide support to the development teams through testing, answering any queries and making decisions on behalf of the business where relevant. Gather insights to improve the customer experience and business processes by investigating and collating feedback. Setting goals and strategies for product/process growth and success Produce appropriate MI to support the change process. Work with the teams impacted by change to ensure that change is bedded in and that these teams are adequately supported to improve the experience for customers as well as the business teams. Supporting and enabling the business to achieve its regulatory requirements, including consumer duty. About you: Competence Change Management experience at a Senior level ideally within a Financial Services or Regulatory environment. Strong leadership and management skills; role model, acts inclusively, provides direction and clarity to own teams and wider business. Stakeholder management; builds and maintains positive relationships, including at Director level Strategic planning and delivery Highly effective communication skills, verbal and written Critical / creative thinking; effective problem-solving and decision-making skills Able to demonstrate prioritisation and effective resource management Ability to make data informed decisions Previous line management experience to a senior level Knowledge of Customer Services, Operations and Regulatory processes Knowledge & Skills Experience of multiple project delivery methodologies e.g. Agile, SDLC, SAFe Understanding the financial market and industry trends Understanding of the regulatory framework Being able to analyse data to make informed decisions Ability to motivate delivery teams Finding solutions to challenges that arise Planning long-term goals and steps to achieve them Committed to personal development Excellent communication and stakeholder management with internal and external stakeholders Numerate with good analytical skills Attention to detail About AJ Bell AJ Bell is one of the UK's fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer 26 days holiday, increasing with service + buy/sell scheme + bank holidays 8% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 60% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.
Apr 24, 2026
Full time
Job Description AJ Bell are looking for a Product Delivery Manager to drive our ambitious strategic plans and help transform ideas into meaningful results. The Product Delivery Manager is responsible for developing and delivering new functionality and features for the Operational and Regulatory teams. They will help create and champion the product vision, strategy and roadmap whilst ensuring that it aligns with the company vision, strategy and business goals. What does the job involve? The key responsibilities of the role are as follows: Overall responsibility for prioritising and driving the delivery of key strategic business change. Drive innovative development response to customer and business feedback, efficiency saving opportunities and ideas to differentiate AJ Bell from other retail investment providers. Developing and maintaining strong working relations with senior management across business areas and with key internal and external stakeholders. Manage the requirements planning process with the business strategy and development teams balancing the businesses key priorities and short-term incremental improvements. Managing a team of Product Owners ensuring that they maximise the value of changes delivered across the Operations, Customer Services and Regulatory channels. Own the backlog of development work for the Operational and Regulatory teams. Manage overall tracking of business benefits across the Operational and Regulatory Change portfolio. Have oversight of the prioritisation process and set high level priorities in line with strategic goals and stakeholder expectations. Alongside the Head of Operational and Regulatory Change developing and sharing best practice across the operational change and development teams. Setting goals and strategies for product/process growth and success Provide support to the development teams through testing, answering any queries and making decisions on behalf of the business where relevant. Gather insights to improve the customer experience and business processes by investigating and collating feedback. Setting goals and strategies for product/process growth and success Produce appropriate MI to support the change process. Work with the teams impacted by change to ensure that change is bedded in and that these teams are adequately supported to improve the experience for customers as well as the business teams. Supporting and enabling the business to achieve its regulatory requirements, including consumer duty. About you: Competence Change Management experience at a Senior level ideally within a Financial Services or Regulatory environment. Strong leadership and management skills; role model, acts inclusively, provides direction and clarity to own teams and wider business. Stakeholder management; builds and maintains positive relationships, including at Director level Strategic planning and delivery Highly effective communication skills, verbal and written Critical / creative thinking; effective problem-solving and decision-making skills Able to demonstrate prioritisation and effective resource management Ability to make data informed decisions Previous line management experience to a senior level Knowledge of Customer Services, Operations and Regulatory processes Knowledge & Skills Experience of multiple project delivery methodologies e.g. Agile, SDLC, SAFe Understanding the financial market and industry trends Understanding of the regulatory framework Being able to analyse data to make informed decisions Ability to motivate delivery teams Finding solutions to challenges that arise Planning long-term goals and steps to achieve them Committed to personal development Excellent communication and stakeholder management with internal and external stakeholders Numerate with good analytical skills Attention to detail About AJ Bell AJ Bell is one of the UK's fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer 26 days holiday, increasing with service + buy/sell scheme + bank holidays 8% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 60% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.
Ham Yard Hotel - Management
City Of Westminster, London
Are you ready to take your career to the next level in the luxurious world of hospitality? Firmdale Hotels invites you to join our prestigious team at The Ham Yard Hotel as an Operations Duty Manager - Nights. As part of a globally recognised company renowned for its unique design and exceptional service, you will be an integral part of delivering unparalleled guest experiences. Firmdale Hotels is a collection of award-winning, stylish boutique hotels located in the heart of London and New York. Known for our attention to detail, unique interiors designed by Kit Kemp, and exceptional service, we pride ourselves on creating memorable stays for our guests. Our commitment to excellence extends beyond our guests to our dedicated team members, offering a supportive and dynamic work environment. As the Operations Duty Manager - Nights, you will play a pivotal role in overseeing the overnight operations of The Ham Yard Hotel. Working closely with all department managers, you will ensure the smooth running of all aspects of the hotel during the night, maintaining our high standards of service and security. Responsibilities Serve as the key point of contact between the General Manager, guests, and the operational team, ensuring clear and effective communication. Continuously monitor and uphold our exceptional service standards, making real time adjustments as necessary. Ensure the safety and security of the hotel, conducting regular checks and responding swiftly to any incidents. Conduct thorough health and safety checks to maintain a safe environment for guests and staff. Deliver and maintain exceptional levels of customer service, addressing guest needs promptly and professionally. Attend to and manage any incidents or accidents involving guests or team members, ensuring proper procedures are followed. Provide operational support across all departments as needed, from Events and Food & Beverage to Front Office, Housekeeping, and the Kitchen. Run the night audit and produce nightly reports for senior management review. What you Need Previous experience as an Operations Duty Manager - Nights or Head of Department within a 5-star hotel is essential. Excellent communication skills to effectively interact with guests and team members. A meticulous eye for detail and a drive to maintain exceptional standards. Strong leadership and motivational skills to inspire and manage your team. The ability to work under pressure and handle diverse scenarios with confidence. Familiarity with Micros and Opera systems is desirable. What We Offer Competitive salary from £50,500.00 to £55,500.00 inclusive of service charge. Access to Wagestream, our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies). Discounted cinema tickets, gym membership, travel, retailers and restaurants. Complimentary meals on shift. Referral bonus scheme for recommending top talent. Flexible scheduling without split shifts. Dry cleaning service for work attire and discounted personal dry cleaning. Enhanced holiday allowance based on length of service. Season ticket loan for convenient commuting. Ongoing training, professional development, and fully funded English lessons. Regular social events, team activities, and fitness sessions. Benefits like cycle to work scheme and annual long service awards. One allocated paid day per year for volunteering work. Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks. And much more Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Apr 24, 2026
Full time
Are you ready to take your career to the next level in the luxurious world of hospitality? Firmdale Hotels invites you to join our prestigious team at The Ham Yard Hotel as an Operations Duty Manager - Nights. As part of a globally recognised company renowned for its unique design and exceptional service, you will be an integral part of delivering unparalleled guest experiences. Firmdale Hotels is a collection of award-winning, stylish boutique hotels located in the heart of London and New York. Known for our attention to detail, unique interiors designed by Kit Kemp, and exceptional service, we pride ourselves on creating memorable stays for our guests. Our commitment to excellence extends beyond our guests to our dedicated team members, offering a supportive and dynamic work environment. As the Operations Duty Manager - Nights, you will play a pivotal role in overseeing the overnight operations of The Ham Yard Hotel. Working closely with all department managers, you will ensure the smooth running of all aspects of the hotel during the night, maintaining our high standards of service and security. Responsibilities Serve as the key point of contact between the General Manager, guests, and the operational team, ensuring clear and effective communication. Continuously monitor and uphold our exceptional service standards, making real time adjustments as necessary. Ensure the safety and security of the hotel, conducting regular checks and responding swiftly to any incidents. Conduct thorough health and safety checks to maintain a safe environment for guests and staff. Deliver and maintain exceptional levels of customer service, addressing guest needs promptly and professionally. Attend to and manage any incidents or accidents involving guests or team members, ensuring proper procedures are followed. Provide operational support across all departments as needed, from Events and Food & Beverage to Front Office, Housekeeping, and the Kitchen. Run the night audit and produce nightly reports for senior management review. What you Need Previous experience as an Operations Duty Manager - Nights or Head of Department within a 5-star hotel is essential. Excellent communication skills to effectively interact with guests and team members. A meticulous eye for detail and a drive to maintain exceptional standards. Strong leadership and motivational skills to inspire and manage your team. The ability to work under pressure and handle diverse scenarios with confidence. Familiarity with Micros and Opera systems is desirable. What We Offer Competitive salary from £50,500.00 to £55,500.00 inclusive of service charge. Access to Wagestream, our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies). Discounted cinema tickets, gym membership, travel, retailers and restaurants. Complimentary meals on shift. Referral bonus scheme for recommending top talent. Flexible scheduling without split shifts. Dry cleaning service for work attire and discounted personal dry cleaning. Enhanced holiday allowance based on length of service. Season ticket loan for convenient commuting. Ongoing training, professional development, and fully funded English lessons. Regular social events, team activities, and fitness sessions. Benefits like cycle to work scheme and annual long service awards. One allocated paid day per year for volunteering work. Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks. And much more Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Visitor Experience Manager Location: Painswick, Gloucestershire (GL6 6TH) Hours: 32hrs per week (over 4 days) Salary: £32,905.60 FTE, equating to £26,324.48 pro-rata Are you a creative and people-focused leader who can turn a great visit into an unforgettable one? The location Set in the heart of the Cotswolds, Painswick Rococo Garden is the last surviving Rococo garden in England. Designed in the 1740s as a place to entertain and relax, it remains a place of beauty, surprise and escape. Today, the garden is an independent charity, which offers a unique blend of heritage, horticulture and wildlife, making it a truly special place to work and visit. Role summary We have an exciting opportunity for a Visitor Experience Manager to help make every visit to Painswick Rococo Garden warm, inspiring and memorable. You ll be an integral part of bringing our beautiful and quirky 18th-century garden to life by leading our programme of events and family trails, interpretation, customer service and presentation standards. Passionate and enthusiastic, you will deliver a high-quality visitor experience that make visitors feel more connected to the garden. With a strong commercial and community focus, you ll grow audiences and income through well-planned, profitable activity and new offers, while supporting safe, compliant day-to-day operations (including duty management and safeguarding responsibilities). You ll manage, motivate and develop the visitor experience team, and will lead the volunteer journey, ensuring the volunteer experience is varied, productive and rewarding for all involved. You ll champion excellent customer service, so every visitor feels welcome and enjoys a great day out. Please note: the role includes regular duty management on a rota basis, including weekends, bank holidays and evenings. About you If you re a people-focused leader with experience in heritage visitor operations and delivering engaging events and interpretation, we d love to hear from you. • Hands-on experience of delivering interpretation, events and visitor operations in a heritage/visitor attraction setting. • Experience of establishing and leading a culture of exceptional customer service. • Experience of running high-quality, profitable events. • Team management and leadership skills including coaching, development, motivation, and communication. • Excellent people and influencing skills, with the ability to build great relationships and work collaboratively, proactively and effectively to achieve the charity s goals. • Good understanding of different visitor audiences and the ability to draw on / develop audience insight. • Excellent organisational and communication skills: able to prioritise, work to tight timescales, and communicate clearly with a wide range of people. • Understand responsibilities in terms of health and safety, security and data protection in a visitor operations setting and how to manage and minimise risk. • Ability to manage budgets effectively to maximise income. Demonstrates a responsible attitude to available resources. • Great IT skills including with Microsoft Office. • First aid qualification (or willingness to learn). What we offer As well as working in a beautiful setting, we offer discretionary benefits including 8% employer pension contribution, free admission, 20% discount in the café and shop, simple lunch, and training and learning opportunities. How to apply Send your CV and covering letter explaining why you re interested and how you meet the requirements.
Apr 24, 2026
Full time
Visitor Experience Manager Location: Painswick, Gloucestershire (GL6 6TH) Hours: 32hrs per week (over 4 days) Salary: £32,905.60 FTE, equating to £26,324.48 pro-rata Are you a creative and people-focused leader who can turn a great visit into an unforgettable one? The location Set in the heart of the Cotswolds, Painswick Rococo Garden is the last surviving Rococo garden in England. Designed in the 1740s as a place to entertain and relax, it remains a place of beauty, surprise and escape. Today, the garden is an independent charity, which offers a unique blend of heritage, horticulture and wildlife, making it a truly special place to work and visit. Role summary We have an exciting opportunity for a Visitor Experience Manager to help make every visit to Painswick Rococo Garden warm, inspiring and memorable. You ll be an integral part of bringing our beautiful and quirky 18th-century garden to life by leading our programme of events and family trails, interpretation, customer service and presentation standards. Passionate and enthusiastic, you will deliver a high-quality visitor experience that make visitors feel more connected to the garden. With a strong commercial and community focus, you ll grow audiences and income through well-planned, profitable activity and new offers, while supporting safe, compliant day-to-day operations (including duty management and safeguarding responsibilities). You ll manage, motivate and develop the visitor experience team, and will lead the volunteer journey, ensuring the volunteer experience is varied, productive and rewarding for all involved. You ll champion excellent customer service, so every visitor feels welcome and enjoys a great day out. Please note: the role includes regular duty management on a rota basis, including weekends, bank holidays and evenings. About you If you re a people-focused leader with experience in heritage visitor operations and delivering engaging events and interpretation, we d love to hear from you. • Hands-on experience of delivering interpretation, events and visitor operations in a heritage/visitor attraction setting. • Experience of establishing and leading a culture of exceptional customer service. • Experience of running high-quality, profitable events. • Team management and leadership skills including coaching, development, motivation, and communication. • Excellent people and influencing skills, with the ability to build great relationships and work collaboratively, proactively and effectively to achieve the charity s goals. • Good understanding of different visitor audiences and the ability to draw on / develop audience insight. • Excellent organisational and communication skills: able to prioritise, work to tight timescales, and communicate clearly with a wide range of people. • Understand responsibilities in terms of health and safety, security and data protection in a visitor operations setting and how to manage and minimise risk. • Ability to manage budgets effectively to maximise income. Demonstrates a responsible attitude to available resources. • Great IT skills including with Microsoft Office. • First aid qualification (or willingness to learn). What we offer As well as working in a beautiful setting, we offer discretionary benefits including 8% employer pension contribution, free admission, 20% discount in the café and shop, simple lunch, and training and learning opportunities. How to apply Send your CV and covering letter explaining why you re interested and how you meet the requirements.
