Property Manager page is loaded Property Managerremote type: On Sitelocations: UK Head Office (Baker Street, London)time type: Full timeposted on: Posted 3 Days Agojob requisition id: JR101209 Who are we Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role We are looking for a hardworking, efficient, and eager individual to join our Residential Lettings Management as a Property Manager, providing an exceptional service to our Landlords and Tenants. This is a fantastic opportunity to join a leading team and be responsible for a high-end portfolio. ABOUT KNIGHT FRANK: ABOUT THE ROLE: We are looking to recruit a Property Manager to join our Residential Lettings Team based at 55 Baker Street. The Property Manager will be accountable for managing their own portfolio of properties during tenancy and fostering long-term relationships with our key clients. This role requires someone who is a team player, ensuring client satisfaction and retention. RESPONSIBILITIES: + Carry out pre-tenancy works for the property portfolio, ensuring properties are in top condition for new tenants. + Address and resolve any issues identified in check-in reports to ensure tenant satisfaction and property compliance. + Conduct property visits, document observations, and take necessary actions based on findings. + Coordinate and oversee routine and reactive maintenance tasks promptly when required. + Process and manage payment of invoices from contractors and suppliers, ensuring funds are available and documentation is accurate. + Maintain accurate records of property details, landlord instructions, and tenancy agreement clauses on the CRM. + Complete end-of-tenancy procedures on the CRM. + Organise and archive files, including invoices, emails, reports, and other essential documents, for easy retrieval and compliance purposes. + Foster positive relationships with both landlords and tenants, acting as a liaison to address concerns, answer queries, and facilitate effective communication. + Review check-out reports, agree deductions with landlords, and negotiate with tenants. + Be responsible for TDS claims and update TDS records. + Effectively communicate tenants' and landlords' obligations to relevant parties and ensure all parties are compliant. + Be accountable for EICR remedial works and any findings from PAT and Gas inspections, ensuring properties are compliant. SKILLS & QUALIFICATIONS + Experience in property management or a related field. + Ability to handle maintenance tasks and coordinate with contractors and suppliers. + Self-motivated and able to work independently. + Willing to participate in team activities and support the wider team. + Excellent communication skills to foster positive relationships. + Strong organisational skills with keen attention to detail to manage multiple tasks, maintain accurate records, and ensure adherence to regulations. + Strong negotiation and problem-solving skills. + Knowledge of accounts/bookkeeping, transparent management of expenditure on behalf of clients. KEY INFORMATION Working hours: Monday - Friday, 9am-6pm Primary office location: 55 Baker Street, London Contract type: Perm Eligible for dynamic working: Yes Additional Job Description Additional Job DescriptionCompetitive salaryPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
May 06, 2026
Full time
Property Manager page is loaded Property Managerremote type: On Sitelocations: UK Head Office (Baker Street, London)time type: Full timeposted on: Posted 3 Days Agojob requisition id: JR101209 Who are we Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role We are looking for a hardworking, efficient, and eager individual to join our Residential Lettings Management as a Property Manager, providing an exceptional service to our Landlords and Tenants. This is a fantastic opportunity to join a leading team and be responsible for a high-end portfolio. ABOUT KNIGHT FRANK: ABOUT THE ROLE: We are looking to recruit a Property Manager to join our Residential Lettings Team based at 55 Baker Street. The Property Manager will be accountable for managing their own portfolio of properties during tenancy and fostering long-term relationships with our key clients. This role requires someone who is a team player, ensuring client satisfaction and retention. RESPONSIBILITIES: + Carry out pre-tenancy works for the property portfolio, ensuring properties are in top condition for new tenants. + Address and resolve any issues identified in check-in reports to ensure tenant satisfaction and property compliance. + Conduct property visits, document observations, and take necessary actions based on findings. + Coordinate and oversee routine and reactive maintenance tasks promptly when required. + Process and manage payment of invoices from contractors and suppliers, ensuring funds are available and documentation is accurate. + Maintain accurate records of property details, landlord instructions, and tenancy agreement clauses on the CRM. + Complete end-of-tenancy procedures on the CRM. + Organise and archive files, including invoices, emails, reports, and other essential documents, for easy retrieval and compliance purposes. + Foster positive relationships with both landlords and tenants, acting as a liaison to address concerns, answer queries, and facilitate effective communication. + Review check-out reports, agree deductions with landlords, and negotiate with tenants. + Be responsible for TDS claims and update TDS records. + Effectively communicate tenants' and landlords' obligations to relevant parties and ensure all parties are compliant. + Be accountable for EICR remedial works and any findings from PAT and Gas inspections, ensuring properties are compliant. SKILLS & QUALIFICATIONS + Experience in property management or a related field. + Ability to handle maintenance tasks and coordinate with contractors and suppliers. + Self-motivated and able to work independently. + Willing to participate in team activities and support the wider team. + Excellent communication skills to foster positive relationships. + Strong organisational skills with keen attention to detail to manage multiple tasks, maintain accurate records, and ensure adherence to regulations. + Strong negotiation and problem-solving skills. + Knowledge of accounts/bookkeeping, transparent management of expenditure on behalf of clients. KEY INFORMATION Working hours: Monday - Friday, 9am-6pm Primary office location: 55 Baker Street, London Contract type: Perm Eligible for dynamic working: Yes Additional Job Description Additional Job DescriptionCompetitive salaryPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
Multi-Skilled Operative (Handyman) Salary: £30,000-£35,000 Hours: 8:00am-4:30pm Locations: Camden, Islington, Hackney, Westminster, Kensington & Chelsea, Brent, Ealing, Haringey. Reports to: Maintenance Manager Full UK driving licence (0-3 points preferred, up to 6 considered) Do you take pride in delivering quality maintenance work? Do you want a role where you can make a real difference to people's lives every day? About Us We are a housing and property services provider supporting vulnerable individuals across the UK. Originally starting as a family-run agency, we have grown significantly and now operate a nationwide maintenance and management model. Our work is rooted in compassion, responsibility, and a commitment to improving quality of life for the people living in our homes. The Role We're seeking a reliable, multi-skilled operative to carry out repairs, decorating, void works, cleaning, and general maintenance across our London properties. You'll travel between sites, manage your workload via PDA (6-8 jobs per day), and ensure all work is completed safely and professionally. required to remove washing machines form properties and install new. a can-do attitude and be able to communicate well and explain competency clearly.A full UK driving licence is essential. Key Responsibilities General repairs: fabric maintenance, basic plumbing, carpentry, tiling, and fault-finding Painting & decorating (minor touch-ups to full redecoration) Void/end-of-tenancy work including deep cleans and waste removal Lock changes and security-related minor repairs Furniture delivery, assembly, and installation of white goods Occasional assistance with waste collection from vacated units Manage routes and workload using a PDA Attend emergency jobs when required Maintain company vehicle (regular checks and monthly service meetings) Work respectfully with vulnerable residents and maintain DBS transparency Skills & Experience Experience in property maintenance or multi-trade roles Competent in carpentry, plumbing, decorating, tiling, and general repairs Ability to assess and resolve issues independently Strong communication skills and a compassionate approach Good time management and ability to self-plan Physically capable of manual handling and ladder work Basic IT skills for logging jobs Own tools Full UK driving licence (0-3 points preferred, up to 6 considered) Desirable: Trade certifications (plastering, basic electrical, etc.) Benefits 23 days annual leave + bank holidays (rising with service) Long-service rewards Private health insurance Birthday off + wellbeing day Enhanced maternity/paternity pay Increased pension contribution after 2 years £500 referral bonus Company-paid payday lunch Diversity & Inclusion We welcome applications from all backgrounds and are committed to creating an inclusive environment. If you require adjustments during the recruitment process, we're here to help.If you meet most of the criteria but not all, please still apply.
May 06, 2026
Full time
Multi-Skilled Operative (Handyman) Salary: £30,000-£35,000 Hours: 8:00am-4:30pm Locations: Camden, Islington, Hackney, Westminster, Kensington & Chelsea, Brent, Ealing, Haringey. Reports to: Maintenance Manager Full UK driving licence (0-3 points preferred, up to 6 considered) Do you take pride in delivering quality maintenance work? Do you want a role where you can make a real difference to people's lives every day? About Us We are a housing and property services provider supporting vulnerable individuals across the UK. Originally starting as a family-run agency, we have grown significantly and now operate a nationwide maintenance and management model. Our work is rooted in compassion, responsibility, and a commitment to improving quality of life for the people living in our homes. The Role We're seeking a reliable, multi-skilled operative to carry out repairs, decorating, void works, cleaning, and general maintenance across our London properties. You'll travel between sites, manage your workload via PDA (6-8 jobs per day), and ensure all work is completed safely and professionally. required to remove washing machines form properties and install new. a can-do attitude and be able to communicate well and explain competency clearly.A full UK driving licence is essential. Key Responsibilities General repairs: fabric maintenance, basic plumbing, carpentry, tiling, and fault-finding Painting & decorating (minor touch-ups to full redecoration) Void/end-of-tenancy work including deep cleans and waste removal Lock changes and security-related minor repairs Furniture delivery, assembly, and installation of white goods Occasional assistance with waste collection from vacated units Manage routes and workload using a PDA Attend emergency jobs when required Maintain company vehicle (regular checks and monthly service meetings) Work respectfully with vulnerable residents and maintain DBS transparency Skills & Experience Experience in property maintenance or multi-trade roles Competent in carpentry, plumbing, decorating, tiling, and general repairs Ability to assess and resolve issues independently Strong communication skills and a compassionate approach Good time management and ability to self-plan Physically capable of manual handling and ladder work Basic IT skills for logging jobs Own tools Full UK driving licence (0-3 points preferred, up to 6 considered) Desirable: Trade certifications (plastering, basic electrical, etc.) Benefits 23 days annual leave + bank holidays (rising with service) Long-service rewards Private health insurance Birthday off + wellbeing day Enhanced maternity/paternity pay Increased pension contribution after 2 years £500 referral bonus Company-paid payday lunch Diversity & Inclusion We welcome applications from all backgrounds and are committed to creating an inclusive environment. If you require adjustments during the recruitment process, we're here to help.If you meet most of the criteria but not all, please still apply.
Leading Housing Association North London (Hybrid) £50,-Month Fixed-Term Our client, an established housing association with deep community roots, is seeking an experienced Housing Operations & Project Manager to provide focused leadership during an exciting period of service improvement and digital transformation. About Our Client Founded over 50 years ago, this housing association has grown into a vital provider of affordable housing across four North London boroughs. Managing around 1,600 homes, they're a local landlord deeply connected to their community, providing affordable housing, supported living for young people, and retirement schemes. Their team of 100 dedicated professionals delivers excellent and innovative housing services through shared values that make a real difference locally. They're a Disability Confident Employer, anti-racism organisation, and welcome people from all faiths and backgrounds. The Role This 12-month fixed-term position reports directly to the Chief Executive and offers the chance to drive meaningful change across housing operations. You'll lead key projects including tenant involvement, leasehold and homeownership processes, and digital transformation whilst ensuring KPI performance and regulatory compliance. Key responsibilities: -Lead housing management projects with full accountability for timelines, risks and resources -Drive tenant involvement initiatives, embedding resident voice into service improvement -Manage complex tenancy matters including leaseholder enquiries and Section 20 consultations -Oversee agency-managed portfolio delivery and contract management -Champion digital transformation as the housing system lead -Deliver tenancy audits and evidence-based decision making -Support leasehold processes including shared ownership staircasing and lease enforcement What You'll Bring -Significant experience in a similar housing operations or project management role -Strong knowledge of tenancy management law, regulatory guidance and housing policies -Proven track record in tenant involvement and customer-focused service delivery -Experience managing projects in a regulated environment -Strong IT skills with housing management systems experience -Natural ability to translate strategy into operational delivery -Commitment to quality, accuracy and continuous improvement What's On Offer -£50,000 salary for this 12-month fixed-term role -25 days holiday plus bank holidays -Generous pension scheme -Health care cashback scheme and employee assistance programme -Hybrid working after probation -Supportive, friendly working environment with development opportunities This is an excellent opportunity for an experienced housing professional to make a tangible impact during a critical transformation period whilst working for a values-driven organisation that truly serves its community.
May 06, 2026
Contractor
Leading Housing Association North London (Hybrid) £50,-Month Fixed-Term Our client, an established housing association with deep community roots, is seeking an experienced Housing Operations & Project Manager to provide focused leadership during an exciting period of service improvement and digital transformation. About Our Client Founded over 50 years ago, this housing association has grown into a vital provider of affordable housing across four North London boroughs. Managing around 1,600 homes, they're a local landlord deeply connected to their community, providing affordable housing, supported living for young people, and retirement schemes. Their team of 100 dedicated professionals delivers excellent and innovative housing services through shared values that make a real difference locally. They're a Disability Confident Employer, anti-racism organisation, and welcome people from all faiths and backgrounds. The Role This 12-month fixed-term position reports directly to the Chief Executive and offers the chance to drive meaningful change across housing operations. You'll lead key projects including tenant involvement, leasehold and homeownership processes, and digital transformation whilst ensuring KPI performance and regulatory compliance. Key responsibilities: -Lead housing management projects with full accountability for timelines, risks and resources -Drive tenant involvement initiatives, embedding resident voice into service improvement -Manage complex tenancy matters including leaseholder enquiries and Section 20 consultations -Oversee agency-managed portfolio delivery and contract management -Champion digital transformation as the housing system lead -Deliver tenancy audits and evidence-based decision making -Support leasehold processes including shared ownership staircasing and lease enforcement What You'll Bring -Significant experience in a similar housing operations or project management role -Strong knowledge of tenancy management law, regulatory guidance and housing policies -Proven track record in tenant involvement and customer-focused service delivery -Experience managing projects in a regulated environment -Strong IT skills with housing management systems experience -Natural ability to translate strategy into operational delivery -Commitment to quality, accuracy and continuous improvement What's On Offer -£50,000 salary for this 12-month fixed-term role -25 days holiday plus bank holidays -Generous pension scheme -Health care cashback scheme and employee assistance programme -Hybrid working after probation -Supportive, friendly working environment with development opportunities This is an excellent opportunity for an experienced housing professional to make a tangible impact during a critical transformation period whilst working for a values-driven organisation that truly serves its community.
Your new company An established housing organisation providing high-quality retirement living and housing services is seeking an experienced housing professional to support older residents living independently within a community-based scheme. The organisation is committed to resident wellbeing, tenancy sustainment and creating safe, welcoming environments that promote independence and social connection. Your new role As a Scheme Manager, the post holder will be the central point of contact for a retirement living scheme, delivering a professional, customer-focused housing and support service to residents. This is a varied, hands-on role responsible for the day-to-day management of the court, ensuring compliance, safety, and high service standards throughout the building. Key responsibilities include managing health and safety and compliance checks, overseeing repairs and contractors, managing rent accounts and voids, and supporting effective budget control. The role also involves actively engaging with residents, responding to anti-social behaviour and complaints, facilitating community activities, and working closely with external agencies to support resident wellbeing and safeguarding. The Scheme Manager will contribute to tenancy sustainment, support residents to access welfare benefits, maintain accurate and GDPR-compliant records, and promote a vibrant and inclusive community. Where applicable, the role may also involve supervising on-site staff and providing short-term cover to nearby schemes. What you'll need to succeed To be successful, the ideal candidate will have experience working within social housing, ideally with older people or vulnerable groups. They will have a strong understanding of tenancy management, health and safety, safeguarding and customer service, alongside the ability to manage competing priorities in a busy environment. Strong communication, mediation and relationship-management skills are essential, as is confidence when working with residents, families, contractors and partner agencies. The role requires solid IT skills, good standards of literacy and numeracy, and the ability to maintain professional boundaries at all times. A commitment to equality, diversity, resident wellbeing and high-quality service delivery is essential. An enhanced DBS check will be required, along with the ability to access all areas of the scheme and travel occasionally for cover, meetings or training. What you'll get in return In return, the successful applicant will receive a competitive hourly rate of 21- 24 per hour, depending on experience. This role offers the opportunity to make a meaningful impact on residents' lives, working within a supportive organisation that values professional development, collaboration and person-centred services. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 06, 2026
Seasonal
Your new company An established housing organisation providing high-quality retirement living and housing services is seeking an experienced housing professional to support older residents living independently within a community-based scheme. The organisation is committed to resident wellbeing, tenancy sustainment and creating safe, welcoming environments that promote independence and social connection. Your new role As a Scheme Manager, the post holder will be the central point of contact for a retirement living scheme, delivering a professional, customer-focused housing and support service to residents. This is a varied, hands-on role responsible for the day-to-day management of the court, ensuring compliance, safety, and high service standards throughout the building. Key responsibilities include managing health and safety and compliance checks, overseeing repairs and contractors, managing rent accounts and voids, and supporting effective budget control. The role also involves actively engaging with residents, responding to anti-social behaviour and complaints, facilitating community activities, and working closely with external agencies to support resident wellbeing and safeguarding. The Scheme Manager will contribute to tenancy sustainment, support residents to access welfare benefits, maintain accurate and GDPR-compliant records, and promote a vibrant and inclusive community. Where applicable, the role may also involve supervising on-site staff and providing short-term cover to nearby schemes. What you'll need to succeed To be successful, the ideal candidate will have experience working within social housing, ideally with older people or vulnerable groups. They will have a strong understanding of tenancy management, health and safety, safeguarding and customer service, alongside the ability to manage competing priorities in a busy environment. Strong communication, mediation and relationship-management skills are essential, as is confidence when working with residents, families, contractors and partner agencies. The role requires solid IT skills, good standards of literacy and numeracy, and the ability to maintain professional boundaries at all times. A commitment to equality, diversity, resident wellbeing and high-quality service delivery is essential. An enhanced DBS check will be required, along with the ability to access all areas of the scheme and travel occasionally for cover, meetings or training. What you'll get in return In return, the successful applicant will receive a competitive hourly rate of 21- 24 per hour, depending on experience. This role offers the opportunity to make a meaningful impact on residents' lives, working within a supportive organisation that values professional development, collaboration and person-centred services. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
A reputable property management agency in Telford is seeking an experienced Tenancy Manager to join their team. This full-time role involves overseeing residential tenancy management from move-in to end of tenancy, acting as a point of contact for landlords and tenants, and ensuring high levels of customer service. The ideal candidate will have experience in property management, strong communication skills, and knowledge of the Renters' Rights Act. You'll be part of a supportive team within a respected brand, offering opportunities for career progression.
May 06, 2026
Full time
A reputable property management agency in Telford is seeking an experienced Tenancy Manager to join their team. This full-time role involves overseeing residential tenancy management from move-in to end of tenancy, acting as a point of contact for landlords and tenants, and ensuring high levels of customer service. The ideal candidate will have experience in property management, strong communication skills, and knowledge of the Renters' Rights Act. You'll be part of a supportive team within a respected brand, offering opportunities for career progression.
BDS are working with a leading housing association to recruit a Scheme Manager to provide a housing management service within one of their sheltered services for the over 55s in the Romford area. Duties: Daily welfare checks to residents. Facilitate property lettings and tenant communication for smooth onboarding Conduct regular health and safety checks to ensure property conditions are well-maintained. Coordinate with external agencies and providers when necessary. Report communal area repairs and maintain strong partnerships with external support agencies. Criteria: The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting. Strong understanding of tenant and housing management, particularly for older adults Confident in conducting health and safety checks within residential environments Effective communicator, able to handle complaints and uphold tenancy agreements Hours: 36 hours per week over 5 days Salary; Circa 30,000per annum Contract: This is a temp to perm opportunity to start asap
May 06, 2026
Full time
BDS are working with a leading housing association to recruit a Scheme Manager to provide a housing management service within one of their sheltered services for the over 55s in the Romford area. Duties: Daily welfare checks to residents. Facilitate property lettings and tenant communication for smooth onboarding Conduct regular health and safety checks to ensure property conditions are well-maintained. Coordinate with external agencies and providers when necessary. Report communal area repairs and maintain strong partnerships with external support agencies. Criteria: The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting. Strong understanding of tenant and housing management, particularly for older adults Confident in conducting health and safety checks within residential environments Effective communicator, able to handle complaints and uphold tenancy agreements Hours: 36 hours per week over 5 days Salary; Circa 30,000per annum Contract: This is a temp to perm opportunity to start asap
Join the Nock Deighton Property Management Team We have a fantastic opportunity for an experienced Tenancy Manager to join our busy Property Management team based in Telford. This is a full-time, office-based role where you'll take responsibility for managing residential tenancies, ensuring both landlords and tenants receive an exceptional level of service throughout the tenancy lifecycle. The Role As Tenancy Manager, you will oversee all aspects of residential tenancy management, including: Managing tenancies from move-in through to end of tenancy Acting as the main point of contact for landlords and tenants Handling maintenance issues and coordinating resolutions Ensuring compliance with current lettings legislation Managing tenancy agreements and notices Delivering a high standard of customer service at all times Maintaining good relationships with landlords and tenants What We're Looking For To succeed in this role, you will: Have previous experience in residential property or tenancy management Demonstrate excellent customer service and communication skills Possess a strong, up-to-date knowledge of the Renters' Rights Act Be highly organised with the ability to manage a busy workload Be proactive, professional, and solution-focused Work well as part of a team in a fast-paced environment Why Join Nock Deighton? Be part of a supportive and experienced property management team Work within a well-established and respected local brand Opportunities for career development and progression A dynamic role with real variety and responsibility Apply Now If you're an experienced Tenancy Manager looking to take the next step in your career with a forward-thinking agency, we'd love to hear from you.
May 06, 2026
Full time
Join the Nock Deighton Property Management Team We have a fantastic opportunity for an experienced Tenancy Manager to join our busy Property Management team based in Telford. This is a full-time, office-based role where you'll take responsibility for managing residential tenancies, ensuring both landlords and tenants receive an exceptional level of service throughout the tenancy lifecycle. The Role As Tenancy Manager, you will oversee all aspects of residential tenancy management, including: Managing tenancies from move-in through to end of tenancy Acting as the main point of contact for landlords and tenants Handling maintenance issues and coordinating resolutions Ensuring compliance with current lettings legislation Managing tenancy agreements and notices Delivering a high standard of customer service at all times Maintaining good relationships with landlords and tenants What We're Looking For To succeed in this role, you will: Have previous experience in residential property or tenancy management Demonstrate excellent customer service and communication skills Possess a strong, up-to-date knowledge of the Renters' Rights Act Be highly organised with the ability to manage a busy workload Be proactive, professional, and solution-focused Work well as part of a team in a fast-paced environment Why Join Nock Deighton? Be part of a supportive and experienced property management team Work within a well-established and respected local brand Opportunities for career development and progression A dynamic role with real variety and responsibility Apply Now If you're an experienced Tenancy Manager looking to take the next step in your career with a forward-thinking agency, we'd love to hear from you.
Trent and Dove Housing
Burton-on-trent, Staffordshire
We are looking for an approachable, innovative, enthusiastic individual who shares our commitment to community involvement and providing a high standard of customer service. As part of a team responsible for the delivery of excellent frontline customer service, the successful applicant will have the proven ability of working with the public. Income Officer Salary up to 33,335 per annum 37 hours per week Benefits include company pension and private healthcare T he role of an Income Officer will be responsible for ; Managing patch based accounts up to eviction stage, through the arrears recovery process Promote tenancy sustainment whilst managing through enforcement to recover debt in an accurate, sensitive, confident and responsive manner together with representing TDH at County Court for any possession or warrant action required Deliver high end customer service at all times Comply with all TDH Income procedures and company policies Support the provision of a high-quality income management service, by working in partnership with other teams across the Housing Service area Working with external key stakeholders to ensure vulnerable customers are identified and are offered appropriate support. Be a strong communicator able to deliver your skills through effective working relationships with all work colleagues whilst meeting agreed targets. Be driven, with the aim to make a difference through income management Support and assist the Income Manager & Head of Service in the performance of their duties The skills, knowledge & experience required; Up to date knowledge on welfare reform & associated benefits The ability to manage case loads and be target driven Excellent communication skills, both written and verbal The ability to relate and communicate with people on varying levels, whilst managing conflict and complex situations. The drive to make a difference through income management. The closing date for applications is 13th May 2026 We welcome applications from all sections of the community.
May 06, 2026
Full time
We are looking for an approachable, innovative, enthusiastic individual who shares our commitment to community involvement and providing a high standard of customer service. As part of a team responsible for the delivery of excellent frontline customer service, the successful applicant will have the proven ability of working with the public. Income Officer Salary up to 33,335 per annum 37 hours per week Benefits include company pension and private healthcare T he role of an Income Officer will be responsible for ; Managing patch based accounts up to eviction stage, through the arrears recovery process Promote tenancy sustainment whilst managing through enforcement to recover debt in an accurate, sensitive, confident and responsive manner together with representing TDH at County Court for any possession or warrant action required Deliver high end customer service at all times Comply with all TDH Income procedures and company policies Support the provision of a high-quality income management service, by working in partnership with other teams across the Housing Service area Working with external key stakeholders to ensure vulnerable customers are identified and are offered appropriate support. Be a strong communicator able to deliver your skills through effective working relationships with all work colleagues whilst meeting agreed targets. Be driven, with the aim to make a difference through income management Support and assist the Income Manager & Head of Service in the performance of their duties The skills, knowledge & experience required; Up to date knowledge on welfare reform & associated benefits The ability to manage case loads and be target driven Excellent communication skills, both written and verbal The ability to relate and communicate with people on varying levels, whilst managing conflict and complex situations. The drive to make a difference through income management. The closing date for applications is 13th May 2026 We welcome applications from all sections of the community.
Resident Services Manager Location: Northwest (travel required between Morecambe and Accrington) Reporting to: Head of Resident Services The Opportunity An established, private equity-backed residential property business operating within the Build-to-Rent sector is seeking a Resident Services Manager to join its growing Northwest team. With a substantial and expanding portfolio of single-family rental homes and a strong pipeline for future development and acquisitions, the business is entering an exciting phase of growth. This role offers the opportunity to play a key part in delivering high-quality resident experiences while supporting the mobilisation and ongoing management of new and existing communities. The Role As Resident Services Manager, you will take full ownership of a designated portfolio across the Northwest, ensuring both residents and properties are managed to the highest standards. This is a varied, hands-on role combining property management, estates oversight, and resident engagement. You will act as the on-the-ground representative, delivering an exceptional customer experience while driving operational performance and resident retention. Key Responsibilities Property & Tenancy Management Conduct in-person and virtual viewings with a strong focus on converting enquiries into lets Manage the full lettings lifecycle including tenancy agreements, deposits, check-ins and check-outs Carry out property inspections and ensure tenancy compliance Oversee inventory management and coordinate utilities and council tax updates Support rent collection and minimise arrears Drive tenancy renewals and focus on reducing resident churn Handle resident queries and resolve issues in a timely, professional manner Identify and manage anti-social behaviour, escalating where required Resident Experience & Engagement Act as the primary point of contact for residents, delivering excellent customer service Implement resident engagement strategies, including communications and community initiatives Build strong relationships with residents to enhance satisfaction and retention Liaise with local stakeholders including councils, community groups, and authorities Estates & Maintenance Management Conduct regular site inspections to ensure assets are maintained to a high standard Coordinate planned and reactive maintenance with contractors Monitor completion of works and ensure resident satisfaction Manage compliance checks and ensure all statutory obligations are met Support landscaping and environmental standards Oversee defect reporting and resolution during handovers and re-lets Mobilisation & New Schemes Support the mobilisation of new developments and refurbished homes Liaise with construction teams to ensure smooth handovers Identify and track defects, ensuring timely resolution Prepare properties for occupation, ensuring readiness for new residents About You Proven experience in residential property, lettings, or estates management Strong understanding of tenancy management processes (including check-ins/outs and inventories) Knowledge of relevant legislation and best practice (e.g. Renters' Reform) Highly organised with the ability to manage a varied workload independently Excellent communication and interpersonal skills Customer-focused with a proactive, solutions-driven approach Confident managing challenging situations and resolving disputes IT literate and comfortable using property management systems Full UK driving licence and access to a vehicle Package & Benefits Discretionary bonus of up to 4,500 per annum Car allowance of 4,000 per annum plus mileage Strong long-term career progression within a growing platform Additional Information Travel required across the Northwest portfolio (Morecambe to Accrington) Flexibility to work occasional evenings and weekends to support viewings and resident move-ins Why Apply? This is an opportunity to join a forward-thinking, growth-focused operator in the Build-to-Rent sector, where you can take real ownership of your portfolio and play a key role in shaping thriving residential communities.
May 05, 2026
Full time
Resident Services Manager Location: Northwest (travel required between Morecambe and Accrington) Reporting to: Head of Resident Services The Opportunity An established, private equity-backed residential property business operating within the Build-to-Rent sector is seeking a Resident Services Manager to join its growing Northwest team. With a substantial and expanding portfolio of single-family rental homes and a strong pipeline for future development and acquisitions, the business is entering an exciting phase of growth. This role offers the opportunity to play a key part in delivering high-quality resident experiences while supporting the mobilisation and ongoing management of new and existing communities. The Role As Resident Services Manager, you will take full ownership of a designated portfolio across the Northwest, ensuring both residents and properties are managed to the highest standards. This is a varied, hands-on role combining property management, estates oversight, and resident engagement. You will act as the on-the-ground representative, delivering an exceptional customer experience while driving operational performance and resident retention. Key Responsibilities Property & Tenancy Management Conduct in-person and virtual viewings with a strong focus on converting enquiries into lets Manage the full lettings lifecycle including tenancy agreements, deposits, check-ins and check-outs Carry out property inspections and ensure tenancy compliance Oversee inventory management and coordinate utilities and council tax updates Support rent collection and minimise arrears Drive tenancy renewals and focus on reducing resident churn Handle resident queries and resolve issues in a timely, professional manner Identify and manage anti-social behaviour, escalating where required Resident Experience & Engagement Act as the primary point of contact for residents, delivering excellent customer service Implement resident engagement strategies, including communications and community initiatives Build strong relationships with residents to enhance satisfaction and retention Liaise with local stakeholders including councils, community groups, and authorities Estates & Maintenance Management Conduct regular site inspections to ensure assets are maintained to a high standard Coordinate planned and reactive maintenance with contractors Monitor completion of works and ensure resident satisfaction Manage compliance checks and ensure all statutory obligations are met Support landscaping and environmental standards Oversee defect reporting and resolution during handovers and re-lets Mobilisation & New Schemes Support the mobilisation of new developments and refurbished homes Liaise with construction teams to ensure smooth handovers Identify and track defects, ensuring timely resolution Prepare properties for occupation, ensuring readiness for new residents About You Proven experience in residential property, lettings, or estates management Strong understanding of tenancy management processes (including check-ins/outs and inventories) Knowledge of relevant legislation and best practice (e.g. Renters' Reform) Highly organised with the ability to manage a varied workload independently Excellent communication and interpersonal skills Customer-focused with a proactive, solutions-driven approach Confident managing challenging situations and resolving disputes IT literate and comfortable using property management systems Full UK driving licence and access to a vehicle Package & Benefits Discretionary bonus of up to 4,500 per annum Car allowance of 4,000 per annum plus mileage Strong long-term career progression within a growing platform Additional Information Travel required across the Northwest portfolio (Morecambe to Accrington) Flexibility to work occasional evenings and weekends to support viewings and resident move-ins Why Apply? This is an opportunity to join a forward-thinking, growth-focused operator in the Build-to-Rent sector, where you can take real ownership of your portfolio and play a key role in shaping thriving residential communities.
Locality Manager (South East) Location: South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford) Salary: £55,000 per annum Vacancy Type: Full Time Closing date: 07 May 2026 At Stonewater, we believe everyone deserves a place to call home and a service they can rely on. We re looking for an experienced Locality Manager to lead housing services across the South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford), ensuring our customers receive high quality, responsive and personalised support. About the role: As a Locality Manager, you ll be responsible for the operational delivery of housing services across your locality. You ll lead tenancy and neighbourhood management, champion excellent customer experience, and work closely with colleagues and partner organisations to build safe, inclusive and thriving communities. You ll also play a key leadership role - coaching, mentoring and developing Housing Officers and frontline colleagues to achieve high performance, confident decision making and strong customer outcomes. What you ll be doing: Leading tenancy services including allocations, tenancy management and enforcement Managing neighbourhoods to ensure estates are clean, safe and well maintained Supporting customers with complex needs through effective case management and multi agency working Championing complaint resolution and using learning to continuously improve services Ensuring services are compliant with housing legislation, safeguarding requirements and regulatory standards Building strong relationships with residents, community groups, local authorities and partners Using performance data and KPIs to drive service improvements and customer satisfaction Line managing Housing Officers and embedding a culture of coaching, development and accountability Contributing to service planning, area based initiatives and wider organisational priorities You ll need: Experience in housing management or community services A solid understanding of tenancy law, housing regulation and safeguarding Proven experience coaching and developing high performing teams Strong communication, conflict resolution and stakeholder management skills The ability to analyse performance information and use data to improve outcomes Experience of leading teams, managing performance and handling complex situations with professionalism and empathy Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
May 05, 2026
Full time
Locality Manager (South East) Location: South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford) Salary: £55,000 per annum Vacancy Type: Full Time Closing date: 07 May 2026 At Stonewater, we believe everyone deserves a place to call home and a service they can rely on. We re looking for an experienced Locality Manager to lead housing services across the South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford), ensuring our customers receive high quality, responsive and personalised support. About the role: As a Locality Manager, you ll be responsible for the operational delivery of housing services across your locality. You ll lead tenancy and neighbourhood management, champion excellent customer experience, and work closely with colleagues and partner organisations to build safe, inclusive and thriving communities. You ll also play a key leadership role - coaching, mentoring and developing Housing Officers and frontline colleagues to achieve high performance, confident decision making and strong customer outcomes. What you ll be doing: Leading tenancy services including allocations, tenancy management and enforcement Managing neighbourhoods to ensure estates are clean, safe and well maintained Supporting customers with complex needs through effective case management and multi agency working Championing complaint resolution and using learning to continuously improve services Ensuring services are compliant with housing legislation, safeguarding requirements and regulatory standards Building strong relationships with residents, community groups, local authorities and partners Using performance data and KPIs to drive service improvements and customer satisfaction Line managing Housing Officers and embedding a culture of coaching, development and accountability Contributing to service planning, area based initiatives and wider organisational priorities You ll need: Experience in housing management or community services A solid understanding of tenancy law, housing regulation and safeguarding Proven experience coaching and developing high performing teams Strong communication, conflict resolution and stakeholder management skills The ability to analyse performance information and use data to improve outcomes Experience of leading teams, managing performance and handling complex situations with professionalism and empathy Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Pear Recruitment: Senior Lettings Negotiator Location: Crouch End North London Salary: Salary: Basic Up to £26,000 + OTE £45,000 £50,000 + Company Car: Audi A1 S Line provided Working Hours Monday, Tuesday, Friday: 9:00am 6:00pm Wednesday & Thursday: 9:00am 6:30pm Saturday: 10:00am 4:00pm (alternate Saturdays) Our client is an established, family-run lettings agency founded in 1998, with a strong presence across Crouch End. They offer a high volume of quality stock, excellent earning potential, and a supportive but driven environment. They are looking for an ambitious and deal-focused Senior Lettings Negotiator to join their North London office This role is ideal for someone who is confident closing deals, wants to increase their earnings, and is looking for more autonomy while still having strong support and progression opportunities. Key Responsibilities Arrange and conduct property viewings and negotiate/close deals independently Register and qualify applicants and manage enquiries Handle tenancy paperwork, referencing, and compliance Manage and maintain your own pipeline of deals Mentor and support junior negotiators Assist the Lettings Manager where required Prospect for new properties and bring on new landlords Attend valuations (or train towards conducting valuations) About You Minimum 2 years experience in lettings ARLA qualified or willing to complete ARLA exams within 6 months Proven ability to close deals and hit targets Strong written and spoken English, with the ability to write clear and professional emails Confident, target-driven, and competitive Strong organisational skills and attention to detail Proactive and commercially aware Ability to generate new business and build landlord relationships Full UK driving licence required Must live within 30 minutes of Crouch End What they Offer Excellent earning potential (OTE £45,000 £50,000+) Better commission structure than many competitors Company car (Audi A1 S Line) High volume of leads and strong stock availability Opportunity to bring in landlords and grow your own income Autonomy and less micromanagement Clear progression to Assistant Lettings Manager within 12 months (for strong performers) Supportive, family-run working environment If you are interested in this Senior Lettings Negotiator role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Confidentiality All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
May 05, 2026
Full time
Pear Recruitment: Senior Lettings Negotiator Location: Crouch End North London Salary: Salary: Basic Up to £26,000 + OTE £45,000 £50,000 + Company Car: Audi A1 S Line provided Working Hours Monday, Tuesday, Friday: 9:00am 6:00pm Wednesday & Thursday: 9:00am 6:30pm Saturday: 10:00am 4:00pm (alternate Saturdays) Our client is an established, family-run lettings agency founded in 1998, with a strong presence across Crouch End. They offer a high volume of quality stock, excellent earning potential, and a supportive but driven environment. They are looking for an ambitious and deal-focused Senior Lettings Negotiator to join their North London office This role is ideal for someone who is confident closing deals, wants to increase their earnings, and is looking for more autonomy while still having strong support and progression opportunities. Key Responsibilities Arrange and conduct property viewings and negotiate/close deals independently Register and qualify applicants and manage enquiries Handle tenancy paperwork, referencing, and compliance Manage and maintain your own pipeline of deals Mentor and support junior negotiators Assist the Lettings Manager where required Prospect for new properties and bring on new landlords Attend valuations (or train towards conducting valuations) About You Minimum 2 years experience in lettings ARLA qualified or willing to complete ARLA exams within 6 months Proven ability to close deals and hit targets Strong written and spoken English, with the ability to write clear and professional emails Confident, target-driven, and competitive Strong organisational skills and attention to detail Proactive and commercially aware Ability to generate new business and build landlord relationships Full UK driving licence required Must live within 30 minutes of Crouch End What they Offer Excellent earning potential (OTE £45,000 £50,000+) Better commission structure than many competitors Company car (Audi A1 S Line) High volume of leads and strong stock availability Opportunity to bring in landlords and grow your own income Autonomy and less micromanagement Clear progression to Assistant Lettings Manager within 12 months (for strong performers) Supportive, family-run working environment If you are interested in this Senior Lettings Negotiator role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Confidentiality All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
Here at BDS Recruitment we are looking to recruit for an ongoing position as a Sheltered Housing Scheme Manager based in the North Kensington, W11 area. This role is 36 hours per week. This will be delivered between Monday to Friday, between the hours of 9am till 5pm This is a temp ongoing role to start ASAP Pay rate- £15.96ph PAYE- £20.62ph UMBRELLA YOU MUST HAVE ENHANCED DBS FROM THE LAST 12 MONTHS The main role is to provide daily communication with the residents, who live independently within the Scheme, and you will be responsible for assessing resident s daily needs. Other duties include rent collection, tenancy signups, wellbeing checks, health and safety, ensuring fire safety compliance, addressing ASB, reporting repairs and ensuring safe environment for vulnerable residents. Role Summary: 36 hours per week (To be delivered between Monday to Friday) To provide housing management support in sheltered accommodation This is a temp ongoing position Working with older adults (Aged 55 +) Based in North Kensington Previous Sheltered Housing Experience is mandatory. Duties include: Welfare checks on residents. Health and safety checks Signposting Organizing activities Reporting any maintenance requirements. Apply now for immediate consideration!
May 05, 2026
Full time
Here at BDS Recruitment we are looking to recruit for an ongoing position as a Sheltered Housing Scheme Manager based in the North Kensington, W11 area. This role is 36 hours per week. This will be delivered between Monday to Friday, between the hours of 9am till 5pm This is a temp ongoing role to start ASAP Pay rate- £15.96ph PAYE- £20.62ph UMBRELLA YOU MUST HAVE ENHANCED DBS FROM THE LAST 12 MONTHS The main role is to provide daily communication with the residents, who live independently within the Scheme, and you will be responsible for assessing resident s daily needs. Other duties include rent collection, tenancy signups, wellbeing checks, health and safety, ensuring fire safety compliance, addressing ASB, reporting repairs and ensuring safe environment for vulnerable residents. Role Summary: 36 hours per week (To be delivered between Monday to Friday) To provide housing management support in sheltered accommodation This is a temp ongoing position Working with older adults (Aged 55 +) Based in North Kensington Previous Sheltered Housing Experience is mandatory. Duties include: Welfare checks on residents. Health and safety checks Signposting Organizing activities Reporting any maintenance requirements. Apply now for immediate consideration!
EXPERIENCED PROPERTY MANAGER - WATFORD. FULLY REMOTE / PARTIALLY REMOTE DEPENDING ON EXPERIENCE Residential Senior Property Manager required in Watford to oversee an AST lettings portfolio, manage tenancies, coordinate maintenance, handle notices and renewals, and deliver high standards of client and tenant service. An experienced Residential Property Manager is required to support the management of a busy Property Management operation in Watford. This role focuses on delivering a complete AST property management service, handling compliance, maintenance coordination, renewals, and tenant liaison. What You'll Be Doing (Key Responsibilities): Managing a residential AST lettings portfolio of over 200 Negotiating tenancy renewals and extensions Managing tenancy deposits and related processes Liaising with landlords, tenants, contractors, and suppliers Coordinating maintenance and repair works Ensuring legal and regulatory compliance Handling day-to-day tenancy queries and issues Keeping records and property management systems updated What We're Looking For (Skills & Experience): Proven experience in residential property management ARLA membership helpful but not essential Strong knowledge of lettings legislation and compliance High level of customer service skills Excellent telephone and communication skills Organised and efficient working style Professional and well-presented Confident team player Relationship-building ability with clients and contractors Willingness to keep up to date with legislation and training Professional approach to estate agency work
May 05, 2026
Full time
EXPERIENCED PROPERTY MANAGER - WATFORD. FULLY REMOTE / PARTIALLY REMOTE DEPENDING ON EXPERIENCE Residential Senior Property Manager required in Watford to oversee an AST lettings portfolio, manage tenancies, coordinate maintenance, handle notices and renewals, and deliver high standards of client and tenant service. An experienced Residential Property Manager is required to support the management of a busy Property Management operation in Watford. This role focuses on delivering a complete AST property management service, handling compliance, maintenance coordination, renewals, and tenant liaison. What You'll Be Doing (Key Responsibilities): Managing a residential AST lettings portfolio of over 200 Negotiating tenancy renewals and extensions Managing tenancy deposits and related processes Liaising with landlords, tenants, contractors, and suppliers Coordinating maintenance and repair works Ensuring legal and regulatory compliance Handling day-to-day tenancy queries and issues Keeping records and property management systems updated What We're Looking For (Skills & Experience): Proven experience in residential property management ARLA membership helpful but not essential Strong knowledge of lettings legislation and compliance High level of customer service skills Excellent telephone and communication skills Organised and efficient working style Professional and well-presented Confident team player Relationship-building ability with clients and contractors Willingness to keep up to date with legislation and training Professional approach to estate agency work
Allocations Officer Slough Contract £19.32 per hour Our client is looking for an experienced is looking for an Allocations Officer Hybrid - 2 days per week required in the office To undertake and determine eligibility assessments for potential tenants accessing the housing register to ensure the legality and suitability of every allocation. To be responsible for meeting statutory requirements, performance indicators and targets in the letting of all social housing. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Deliver a comprehensive, customer focused and high quality housing allocations service, liaising with other sections, departments and agencies internally and externally in relation to housing needs issues on behalf of home seekers Working proactively using initiative and knowledge to apply appropriate options to tackle housing need ensuring that the council s resources, including accommodation and financial resources, are appropriately used according to the needs of the home seeker, enabling them to achieve sustainable and affordable solutions to their housing needs. Maintain accurate and up to date records of the voids and lettings process as well as entering and maintaining records on the housing register using the integrated housing management IT system. This includes developing and running regular performance related reports and undertaking regular and frequent data reconciliation. Understand and work in accordance with legislation and Slough s current lettings and voids policies, standards and targets, responding to customer enquiries regarding voids and lettings, liaising with other sections and/or contractors as necessary to provide a co-ordinated response. To manage applications for social housing, including those of a complex nature and be responsible for applying the law and policy appropriately, reaching lawful and defensible decisions and ensuring that the Council s Housing Allocations Policy is implemented To ensure that each case receives a correct assessment liaising as necessary with colleagues in housing needs for acute cases and with the investigation team where cases of fraud or benefit abuse are suspected To take a lead on a particular topic and/or liaison with a partner department or agency as directed by the Housing Allocations Manager. Ensure that colleagues are briefed on relevant issues relating to the topic/liaison Provide information for new tenants about the properties and services available and ensure this information is regularly updated while liaising with tenancy management colleagues to ensure that the sign up process is efficient and informative for the client and timely in order Experience of working in a pressurised customer service environment and with vulnerable customers. Working effectively with a range of professional staff and external agencies. Maintaining computerised information management systems. Experience of working in confidential situations with an understanding of when & how to share sensitive information with customers and Experience of giving accurate and relevant information in a clear and concise manner, both in writing and verbally. Knowledge of current housing, immigration and related legislation, case law, policies and good practice including relevant Housing and Homelessness Acts. Knowledge of repairs issues to ensure that properties meet required standards Knowledge of relevant health and safety legislation and an ability to apply and enforce it, particularly in relation to lone workers. Knowledge of data protection legislation, especially relating to customer records. Knowledge of equal opportunities legislation and policy. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
May 05, 2026
Contractor
Allocations Officer Slough Contract £19.32 per hour Our client is looking for an experienced is looking for an Allocations Officer Hybrid - 2 days per week required in the office To undertake and determine eligibility assessments for potential tenants accessing the housing register to ensure the legality and suitability of every allocation. To be responsible for meeting statutory requirements, performance indicators and targets in the letting of all social housing. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Deliver a comprehensive, customer focused and high quality housing allocations service, liaising with other sections, departments and agencies internally and externally in relation to housing needs issues on behalf of home seekers Working proactively using initiative and knowledge to apply appropriate options to tackle housing need ensuring that the council s resources, including accommodation and financial resources, are appropriately used according to the needs of the home seeker, enabling them to achieve sustainable and affordable solutions to their housing needs. Maintain accurate and up to date records of the voids and lettings process as well as entering and maintaining records on the housing register using the integrated housing management IT system. This includes developing and running regular performance related reports and undertaking regular and frequent data reconciliation. Understand and work in accordance with legislation and Slough s current lettings and voids policies, standards and targets, responding to customer enquiries regarding voids and lettings, liaising with other sections and/or contractors as necessary to provide a co-ordinated response. To manage applications for social housing, including those of a complex nature and be responsible for applying the law and policy appropriately, reaching lawful and defensible decisions and ensuring that the Council s Housing Allocations Policy is implemented To ensure that each case receives a correct assessment liaising as necessary with colleagues in housing needs for acute cases and with the investigation team where cases of fraud or benefit abuse are suspected To take a lead on a particular topic and/or liaison with a partner department or agency as directed by the Housing Allocations Manager. Ensure that colleagues are briefed on relevant issues relating to the topic/liaison Provide information for new tenants about the properties and services available and ensure this information is regularly updated while liaising with tenancy management colleagues to ensure that the sign up process is efficient and informative for the client and timely in order Experience of working in a pressurised customer service environment and with vulnerable customers. Working effectively with a range of professional staff and external agencies. Maintaining computerised information management systems. Experience of working in confidential situations with an understanding of when & how to share sensitive information with customers and Experience of giving accurate and relevant information in a clear and concise manner, both in writing and verbally. Knowledge of current housing, immigration and related legislation, case law, policies and good practice including relevant Housing and Homelessness Acts. Knowledge of repairs issues to ensure that properties meet required standards Knowledge of relevant health and safety legislation and an ability to apply and enforce it, particularly in relation to lone workers. Knowledge of data protection legislation, especially relating to customer records. Knowledge of equal opportunities legislation and policy. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
We are looking for an experienced and proactive Property Manager to oversee a portfolio of residential properties . You will be responsible for ensuring properties are well-maintained, tenants are supported, and all legal and compliance standards are met. Key Responsibilities Manage a portfolio of r esidential properties , ensuring high standards of maintenance and compliance Act as the main point of contact for tenants, handling queries and resolving issues promptly Coordinate repairs and maintenance , including scheduling contractors and monitoring works to completion Manage and resolve tenant complaints in a professional and timely manner Conduct property inspections and ensure health & safety regulations are met Liaise with landlords, contractors, and external stakeholders Oversee tenancy processes including renewals, move-ins, and move-outs Monitor budgets, approve invoices, and manage contractor costs Requirements Previous experience in property management or housing Strong knowledge of repairs and maintenance processes Experience handling customer service issues and complaints Excellent communication and organisational skills Ability to manage multiple properties and priorities Knowledge of housing legislation and compliance (desirable) 5 days a week on site presence in our Slough Office If you have the relevant skills then please apply today.
May 04, 2026
Full time
We are looking for an experienced and proactive Property Manager to oversee a portfolio of residential properties . You will be responsible for ensuring properties are well-maintained, tenants are supported, and all legal and compliance standards are met. Key Responsibilities Manage a portfolio of r esidential properties , ensuring high standards of maintenance and compliance Act as the main point of contact for tenants, handling queries and resolving issues promptly Coordinate repairs and maintenance , including scheduling contractors and monitoring works to completion Manage and resolve tenant complaints in a professional and timely manner Conduct property inspections and ensure health & safety regulations are met Liaise with landlords, contractors, and external stakeholders Oversee tenancy processes including renewals, move-ins, and move-outs Monitor budgets, approve invoices, and manage contractor costs Requirements Previous experience in property management or housing Strong knowledge of repairs and maintenance processes Experience handling customer service issues and complaints Excellent communication and organisational skills Ability to manage multiple properties and priorities Knowledge of housing legislation and compliance (desirable) 5 days a week on site presence in our Slough Office If you have the relevant skills then please apply today.
Tenancy Support Caseworker (Central) Location: Central area (e.g. Bedfordshire, Buckinghamshire, Milton Keynes, Cherwell, Warwick) Salary: £32,300 per annum Vacancy Type: Full-time Closing date: 08 May, 2026 At Stonewater, we believe everyone deserves a place to call home and a service they can rely on. We re looking for an experienced Locality Manager to lead housing services across the Central area (e.g. Bedfordshire, Buckinghamshire, Milton Keynes, Cherwell, Warwick), ensuring our customers receive high quality, responsive and personalised support. What you ll be doing: Provide tailored support and advice to customers, including regular engagement and home visits. Assess customer needs and develop outcome-focused, person-centred support plans. Deliver practical help around budgeting, income maximisation, debt management, and arrears prevention. Support customers with welfare benefits, including Universal Credit, and applications for grants where appropriate. Work proactively with internal teams and external agencies to prevent tenancy failure and homelessness. Identify and respond to risks such as safeguarding concerns, hoarding, or property damage, making appropriate referrals. Attend and contribute to multi-agency meetings to support positive customer outcomes. Maintain accurate case records and ensure effective referrals and follow-up. Build strong local partnerships and help highlight gaps in services within your locality. What we re looking for: Experience in a customer-focused housing or support service, particularly tenancy sustainment and income maximisation. Working knowledge of housing law, welfare benefits (including Universal Credit), and support agencies. Experience of working with vulnerable customers, including those with mental health needs. Confidence in multi-agency working and relationship-building. Strong communication, organisation, and case management skills. Empathy, resilience, and the ability to work sensitively and professionally. A commitment to equality, diversity, and continuous improvement. A full driving licence and access to a vehicle for work purposes. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
May 04, 2026
Full time
Tenancy Support Caseworker (Central) Location: Central area (e.g. Bedfordshire, Buckinghamshire, Milton Keynes, Cherwell, Warwick) Salary: £32,300 per annum Vacancy Type: Full-time Closing date: 08 May, 2026 At Stonewater, we believe everyone deserves a place to call home and a service they can rely on. We re looking for an experienced Locality Manager to lead housing services across the Central area (e.g. Bedfordshire, Buckinghamshire, Milton Keynes, Cherwell, Warwick), ensuring our customers receive high quality, responsive and personalised support. What you ll be doing: Provide tailored support and advice to customers, including regular engagement and home visits. Assess customer needs and develop outcome-focused, person-centred support plans. Deliver practical help around budgeting, income maximisation, debt management, and arrears prevention. Support customers with welfare benefits, including Universal Credit, and applications for grants where appropriate. Work proactively with internal teams and external agencies to prevent tenancy failure and homelessness. Identify and respond to risks such as safeguarding concerns, hoarding, or property damage, making appropriate referrals. Attend and contribute to multi-agency meetings to support positive customer outcomes. Maintain accurate case records and ensure effective referrals and follow-up. Build strong local partnerships and help highlight gaps in services within your locality. What we re looking for: Experience in a customer-focused housing or support service, particularly tenancy sustainment and income maximisation. Working knowledge of housing law, welfare benefits (including Universal Credit), and support agencies. Experience of working with vulnerable customers, including those with mental health needs. Confidence in multi-agency working and relationship-building. Strong communication, organisation, and case management skills. Empathy, resilience, and the ability to work sensitively and professionally. A commitment to equality, diversity, and continuous improvement. A full driving licence and access to a vehicle for work purposes. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Tenancy Support Caseworker (North East) Location: North & East (e.g. Leeds, Bradford, Leicester, Coventry, Cambridge) Salary: £32,300 per annum Vacancy Type: Full-time Closing date: 08 May, 2026 At Stonewater, we believe everyone deserves a place to call home and a service they can rely on. We re looking for an experienced Locality Manager to lead housing services across the North & East (e.g. Leeds, Bradford, Leicester, Coventry, Cambridge), ensuring our customers receive high quality, responsive and personalised support. What you ll be doing: Provide tailored support and advice to customers, including regular engagement and home visits. Assess customer needs and develop outcome-focused, person-centred support plans. Deliver practical help around budgeting, income maximisation, debt management, and arrears prevention. Support customers with welfare benefits, including Universal Credit, and applications for grants where appropriate. Work proactively with internal teams and external agencies to prevent tenancy failure and homelessness. Identify and respond to risks such as safeguarding concerns, hoarding, or property damage, making appropriate referrals. Attend and contribute to multi-agency meetings to support positive customer outcomes. Maintain accurate case records and ensure effective referrals and follow-up. Build strong local partnerships and help highlight gaps in services within your locality. What we re looking for: Experience in a customer-focused housing or support service, particularly tenancy sustainment and income maximisation. Working knowledge of housing law, welfare benefits (including Universal Credit), and support agencies. Experience of working with vulnerable customers, including those with mental health needs. Confidence in multi-agency working and relationship-building. Strong communication, organisation, and case management skills. Empathy, resilience, and the ability to work sensitively and professionally. A commitment to equality, diversity, and continuous improvement. A full driving licence and access to a vehicle for work purposes. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
May 04, 2026
Full time
Tenancy Support Caseworker (North East) Location: North & East (e.g. Leeds, Bradford, Leicester, Coventry, Cambridge) Salary: £32,300 per annum Vacancy Type: Full-time Closing date: 08 May, 2026 At Stonewater, we believe everyone deserves a place to call home and a service they can rely on. We re looking for an experienced Locality Manager to lead housing services across the North & East (e.g. Leeds, Bradford, Leicester, Coventry, Cambridge), ensuring our customers receive high quality, responsive and personalised support. What you ll be doing: Provide tailored support and advice to customers, including regular engagement and home visits. Assess customer needs and develop outcome-focused, person-centred support plans. Deliver practical help around budgeting, income maximisation, debt management, and arrears prevention. Support customers with welfare benefits, including Universal Credit, and applications for grants where appropriate. Work proactively with internal teams and external agencies to prevent tenancy failure and homelessness. Identify and respond to risks such as safeguarding concerns, hoarding, or property damage, making appropriate referrals. Attend and contribute to multi-agency meetings to support positive customer outcomes. Maintain accurate case records and ensure effective referrals and follow-up. Build strong local partnerships and help highlight gaps in services within your locality. What we re looking for: Experience in a customer-focused housing or support service, particularly tenancy sustainment and income maximisation. Working knowledge of housing law, welfare benefits (including Universal Credit), and support agencies. Experience of working with vulnerable customers, including those with mental health needs. Confidence in multi-agency working and relationship-building. Strong communication, organisation, and case management skills. Empathy, resilience, and the ability to work sensitively and professionally. A commitment to equality, diversity, and continuous improvement. A full driving licence and access to a vehicle for work purposes. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
82435 - IS Portfolio Manager Shape the Future of Information Systems with a Leading Organisation Are you ready to take the lead in managing a diverse portfolio within a dynamic Information Systems directorate? We're looking for a talented IS Portfolio Manager to join our London-based team on a permanent basis. Reporting directly to the Head of IS Commercial, Strategy & PMO, this is a pivotal role at the heart of our IS function. You'll play a key part in delivering strategic objectives and ensuring the successful management of IS projects, all while based in our modern London office. We offer a competitive salary tailored to your experience, plus a 10% annual bonus. After a 6-month probation, enjoy the flexibility of blended working - three days in the office and two days remote. Join us for a rewarding career and access to a suite of benefits: 25 days' annual leave plus bank holidays Reservist Leave - 18 additional days full pay, 22 unpaid Personal Pension Plan - you contribute 4% or 5%, we'll match with 8% or 10% Tenancy Loan Deposit Scheme & Season Ticket Loan Tax-efficient benefits: Cycle to Work, Home & Tech, Green Car Leasing Occupational Health support Ready to make an impact? Apply now to become our next IS Portfolio Manager. Close date: To be confirmed. Take the next step in your career with us and help shape the future of Information Systems! For more information and to view the full job description please click apply! If you have any queries in connection to this vacancy or your application, please contact us at quoting the vacancy reference number and a member of the team will get in touch with you as soon as possible.
May 04, 2026
Full time
82435 - IS Portfolio Manager Shape the Future of Information Systems with a Leading Organisation Are you ready to take the lead in managing a diverse portfolio within a dynamic Information Systems directorate? We're looking for a talented IS Portfolio Manager to join our London-based team on a permanent basis. Reporting directly to the Head of IS Commercial, Strategy & PMO, this is a pivotal role at the heart of our IS function. You'll play a key part in delivering strategic objectives and ensuring the successful management of IS projects, all while based in our modern London office. We offer a competitive salary tailored to your experience, plus a 10% annual bonus. After a 6-month probation, enjoy the flexibility of blended working - three days in the office and two days remote. Join us for a rewarding career and access to a suite of benefits: 25 days' annual leave plus bank holidays Reservist Leave - 18 additional days full pay, 22 unpaid Personal Pension Plan - you contribute 4% or 5%, we'll match with 8% or 10% Tenancy Loan Deposit Scheme & Season Ticket Loan Tax-efficient benefits: Cycle to Work, Home & Tech, Green Car Leasing Occupational Health support Ready to make an impact? Apply now to become our next IS Portfolio Manager. Close date: To be confirmed. Take the next step in your career with us and help shape the future of Information Systems! For more information and to view the full job description please click apply! If you have any queries in connection to this vacancy or your application, please contact us at quoting the vacancy reference number and a member of the team will get in touch with you as soon as possible.
Croydon Council are looking for a Senior Disrepair Specialist Officer to join their busy and high-profile Disrepair Team. You'll play a key role in inspecting properties, diagnosing disrepair issues, specifying works, and managing cases from start to completion. The role involves contractor management, Health & Safety monitoring, tenant liaison, coordinating temporary decants, and working closely with teams such as Legal and Tenancy. This position is site-based 4 days a week, with hybrid working from home and the office. Key Responsibilities Survey properties and specify disrepair works Raise orders and manage contractors Oversee cases from initial inspection to completion Carry out pre-, mid- and post-inspections Ensure Health & Safety compliance Support tenants through the works process Coordinate temporary decants Work collaboratively with internal stakeholders Requirements Strong property maintenance background Technical knowledge of repairs and building issues Disrepair experience preferred but training provided Experience in major repairs or project management desirable Social housing experience beneficial Understanding of H&S legislation Excellent communication and customer service skills Confident with Outlook (other systems training provided) Commercial awareness Full UK driving licence + Basic DBS Ideal fit: Maintenance Surveyors, Repairs/Voids Supervisors, Working Supervisors, Project Managers. For more information, please contact Izzie Guimaraes at Carrington West on (phone number removed) or (url removed)
May 03, 2026
Contractor
Croydon Council are looking for a Senior Disrepair Specialist Officer to join their busy and high-profile Disrepair Team. You'll play a key role in inspecting properties, diagnosing disrepair issues, specifying works, and managing cases from start to completion. The role involves contractor management, Health & Safety monitoring, tenant liaison, coordinating temporary decants, and working closely with teams such as Legal and Tenancy. This position is site-based 4 days a week, with hybrid working from home and the office. Key Responsibilities Survey properties and specify disrepair works Raise orders and manage contractors Oversee cases from initial inspection to completion Carry out pre-, mid- and post-inspections Ensure Health & Safety compliance Support tenants through the works process Coordinate temporary decants Work collaboratively with internal stakeholders Requirements Strong property maintenance background Technical knowledge of repairs and building issues Disrepair experience preferred but training provided Experience in major repairs or project management desirable Social housing experience beneficial Understanding of H&S legislation Excellent communication and customer service skills Confident with Outlook (other systems training provided) Commercial awareness Full UK driving licence + Basic DBS Ideal fit: Maintenance Surveyors, Repairs/Voids Supervisors, Working Supervisors, Project Managers. For more information, please contact Izzie Guimaraes at Carrington West on (phone number removed) or (url removed)
Building Recruitment Company
Milton Keynes, Buckinghamshire
Sheltered Housing Administration Duties Assistant Home Manager Permanent Milton Keynes 20 hours per week over 4 or 5 days, Monday to Friday £24,000 per annum pro-rata (£13,714.28 for 20 hours) We are working with a charitable organisation to recruit a permanent Assistant Home Manager, 20 hours per week based in the Milton Keynes area.You will be responsible for carrying out the administrative functions for the home, ensuring that systems and records are in place and maintained to ensure the efficient running of the home and adherence to legislation and reporting requirementsWorking in MS Lists, Sharepoint and other MS functions, you will be making sure that all systems and records are in place to ensure the home is managed efficiently. You will develop and implement solutions to record keeping for maintenance and tenancy management issues, maintain dashboards and ensure that outstanding items are followed up to completionYou will ensure all personal records are kept up to date, maintain a list of local services for residents, prepare monthly reports and returns for Head Office and support in engaging external contractors.You should have a good understanding of safeguarding and liaise with the community alarm provider to ensure all the residents' needs are met.you will also be responsible for carrying out resident welfare checks and act as the liaison between residents, their families and other agencies when the Home Manager isn't present.To apply for this Assistant Home Manager role, please contact specialist Social Housing recruiter, Mark Grove, on or apply via this site
May 03, 2026
Full time
Sheltered Housing Administration Duties Assistant Home Manager Permanent Milton Keynes 20 hours per week over 4 or 5 days, Monday to Friday £24,000 per annum pro-rata (£13,714.28 for 20 hours) We are working with a charitable organisation to recruit a permanent Assistant Home Manager, 20 hours per week based in the Milton Keynes area.You will be responsible for carrying out the administrative functions for the home, ensuring that systems and records are in place and maintained to ensure the efficient running of the home and adherence to legislation and reporting requirementsWorking in MS Lists, Sharepoint and other MS functions, you will be making sure that all systems and records are in place to ensure the home is managed efficiently. You will develop and implement solutions to record keeping for maintenance and tenancy management issues, maintain dashboards and ensure that outstanding items are followed up to completionYou will ensure all personal records are kept up to date, maintain a list of local services for residents, prepare monthly reports and returns for Head Office and support in engaging external contractors.You should have a good understanding of safeguarding and liaise with the community alarm provider to ensure all the residents' needs are met.you will also be responsible for carrying out resident welfare checks and act as the liaison between residents, their families and other agencies when the Home Manager isn't present.To apply for this Assistant Home Manager role, please contact specialist Social Housing recruiter, Mark Grove, on or apply via this site
