232 jobs found

Our client is seeking a Senior Account Escalation Manager to manage proactive escalation engagements. Delivering an enhanced level of interaction and personalized service to accounts that require proactive support. The Account Escalation Manager establishes a trusted short-term advisor relationship that works to ensure the overall customer satisfaction with our products and services. Inside IR35 Hybrid working Some business travel required Responsibilities Primary focus on delivering proactive engagements through the Preventative Escalation models. Understand all aspects of the engagement and develop a clear scope and get-well plan. 100% ownership of the proactive account escalation engagement and all activities that make up the get-well plan. Maintain disciplined and regular communications within accounts, from C-level executives to front line administrators, while building credibility through timely action and responsiveness during the proactive engagement. Co-ordination with all internal subject matter experts and stakeholders, acting as the primary decision point for all active customer activities pertaining to the proactive account escalation. Customer champion, a resource specifically focused on ensuring the customer environment maintains a stable state and increase customer satisfaction with ServiceNow, resulting in the continued growth of the account. Provide support on complex reactive account escalations as the business requires. Skills Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI's potential impact on the function or industry Ability to see the bigger picture in situations Possess the type of magnetic personality that naturally builds relationships and instils trust Proven experience in similar roles at other Enterprise Software, ideally ITIL related companies, to include technical account management, program or project management. Experience working with Enterprise Software companies. Excellent written and verbal communication skills, with strong presentation and facilitation skills. Ability to effectively work in a culturally diverse environment Strong organizational and analytical skills Experience dealing with technical end-users in a support role ServiceNow Platform experience is a plus Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Job Title: Internal Sales Support Location: Sheffield, S4 Salary: Competitive Job type: Permanent, Full Time - Monday to Friday - 42.5hrs per week Kyocera delivers expert tooling solutions and comprehensive sales support across multiple industries, providing both standard and custom-engineered tools along with other industrial consumables. We are now seeking a customer-oriented individual with at least 2 years of customer service experience to support our engineering customers. You will manage enquiries, prepare and follow up on sales quotations, process orders, and assist with product selection, all while fostering strong customer relationships. If you have excellent communication skills, a proactive attitude, and can manage multiple tasks efficiently, we want you! About the role In this office-based role you will be expected to use either your previous sales customer service or general engineering experience to meet and exceed our customer's expectations, fostering long-term relationships that encourage repeat business. The role will include, but not be limited to: Handling customer enquiries via e-mail, telephone and through our external sales team Preparing and following up on sales quotations Processing orders, tracking progress, and assisting customers with product selection About you Minimum of 2 years' experience in sales/customer service (industrial/tooling experience a plus) Effective communication skills with a confident telephone manner Commercially astute with a 'can-do' attitude who works well with others Ability to manage multiple tasks, prioritise effectively and meet deadlines Quick learner, adaptable to new information and systems Proficient in IT, including MS Office products What you'll get in return Competitive salary Private medical insurance Company pension and group life cover Enhanced holiday allowance Profit share Apply now for a rewarding career with a modern and progressive company. Candidates with experience of; Technical Customer Service, Technical Sales Coordinator, Engineering Support Specialist, Internal Account Manager, Technical Estimator, Client Relationship Coordinator, Industrial Consumables Support, Tooling Applications Advisor, Sales Operations Administrator, CNC Tooling Support, MRO Support Specialist, Service Delivery Coordinator, Customer Success Lead, Product Support Specialist, Quotation Engineer, Aftersales Coordinator will also be considered for this role.

A multidisciplinary property and construction consultancy based in Woking is seeking a Project Manager to join their established major works team. This Project Manager opportunity offers the chance for a Project Manager to work on a secured pipeline of fa ade remediation, residential, commercial, and education projects across the South. The successful Project Manager will be joining a dynamic consultancy delivering schemes typically ranging from 1m to 20m. The Project Manager will take a leading role in managing multiple projects at varying stages. This Project Manager position is ideal for an experienced Project Manager looking to further develop their client-facing skills and technical expertise within a collaborative environment. The Project Manager will be responsible for maintaining strong client relationships and ensuring successful project outcomes. The Project Manager's role The Project Manager will oversee projects from inception through to completion, managing programme, cost, and risk. Duties include administering JCT Design & Build contracts, acting in an Employer's Agent/Contract Administrator capacity, and coordinating multidisciplinary teams. The Project Manager will chair meetings, produce detailed reports, and manage stakeholder communication. The role requires managing multiple live projects while identifying and planning future opportunities. A strong understanding of construction techniques, building regulations, and CDM 2015 is essential. The Project Manager The successful Project Manager will ideally have a minimum of 5 years' experience in a similar role within a consultancy environment. A degree in Construction Management, Project Management, or similar is required, with progression towards or achievement of RICS, CIOB, or APM accreditation preferred. The Project Manager should have strong technical knowledge including contract administration, procurement, and building pathology, alongside excellent communication and leadership skills. In Return? 48,000 - 62,000 Exposure to major works projects ( 1m- 20m) Strong pipeline of secured work Support towards RICS chartership and professional development Opportunity to work within a dynamic and growing consultancy Project Manager Woking Consultancy Construction JCT RICS

Senior Benefits Administrator The purpose of this role is to be responsible for the completion of the review and compute of all Benefits input and reconciliation. To be able to work to tight deadlines as required in order to deliver the monthly payroll. A team player whose main purpose is to support the Pension, Benefits and Payroll functions through measurable controls who will work closely with the Benefits Admin Team Leader and Benefits Administrators to ensure the successful delivery of compliant submissions within all legal and SOX audit requirements. The Senior Administrator will be responsible for the management of the benefit cases coming into the team ensuring SLA's and KPI's are met. They will be the key contact for all specialist Benefits queries as a first point of escalation. This role is a Maternity Cover Fixed Term Contract until October 2026. What You'll Do Carry out complex administration tasks in accordance with internal processes Act as an escalation point for any complex queries, both internally from the people services team and from the wider business. Assist and train Team members as required Deputise for the Benefits Team Leader as necessary Create and run all required reports, ensuring deadlines are met Maintain a strong understanding of the offerings and workings of the Benefits platform ( MyBenefits Perform pensions calculations, enter pensions data and answer queries to the required standard across all providers Responsible for payroll reconciliation of both DC (Defined contribution) and DB (Defined benefit) schemes Responsible for ensuring all monthly contributions loads are accurate and completed within specified deadlines Building and maintaining a close relationship with the Head of Pensions , ensuring they are aware and involved in all pension related activity, as necessary Works in conjunction with the Head of Pensions, Total Reward COE and Benefits Team Leader to manage the administrative impacts of annual and periodic scheme events, such as pension increases and annual renewal exercises Assist with production of information required for auditors To perform regular reconciliations of the main HR system and the MyBenefits platform ( Benefex) to ensure the records remain accurate and up to date . Working in conjunction with the Total Rewards COE and the Benefits Team Leader to ensure effective delivery of new initiatives What You'll Need Previous pension administration experience, working across multiple schemes and providers, ideally in a Shared Services environment as well as Good communication and "client focused" skills with advanced Excel skills (Vlook Ups / Pivot tables) Previous experience of using PeopleSoft is desirable Previous experience of using a Benefit Platform administered by a third party is desirable Excellent attention to detail Process driven Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realise your full potential. Our Values in Hiring At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Assistant Facilities Manager Newport £36,000 - £40,000 (DOE) Full-Time, Permanent + Excellent Benefits Are you a Facilities Coordinator looking to step up into an Assistant Facilities Manager role with a fast-growing company? I am currently supporting a growing Facilities Management business with their recruitment for an Assistant Facilities Manager to join their team in Newport. This is a great opportunity to join a well-established and expanding business, working closely with senior management and playing a key role in the day-to-day running of FM operations across multiple contracts. Responsibilities: Supporting the Head of FM with the day-to-day management of contracts Coordinating planned (PPM) and reactive maintenance works Managing and prioritising incoming jobs via email, phone, and CAFM systems Overseeing office functions and supporting the FM Administrator Maintaining strong client relationships and providing regular updates Assisting with quotations, scheduling, and general operations Supporting monthly invoicing and basic financial administration Skills & Experience: Experience within Facilities Management or a similar environment Strong organisational and problem-solving skills Excellent communication and customer-facing ability Ability to manage multiple tasks in a fast-paced environment Good attention to detail Experience with CAFM systems (desirable) Hands-on and flexible approach For further information on the role and the company you will be working for please APPLY NOW or get in touch with Rhymel Henderson for a confidential chat

Experienced Payroller Accountancy Practice Brighton £30,000 £37,000 We're recruiting on behalf of a well-regarded accountancy practice in Brighton who are looking for an Experienced Payroller to join their friendly, established team on a Full time basis. This isn't a churn-and-burn bureau role. It's a proper practice position where you'll own a varied client portfolio, be trusted to get on with it, and be genuinely valued for the expertise you bring. The Role You'll manage end-to-end payroll for a portfolio of clients across a range of sectors Weekly, fortnightly, and monthly cycles, taking full responsibility for accuracy, compliance, and client relationships. Day to day you'll be processing payrolls Submitting RTI reports Administering statutory payments (SSP, SMP, SPP) Handling client queries, and keeping on top of ever-changing payroll legislation. You'll be the person clients rely on with the benefit of a supportive team behind you. About You You'll be someone who's been around payroll long enough to handle it confidently. Ideally with practice or bureau experience behind you. You'll know your way around UK payroll legislation, you're comfortable managing multiple clients to tight deadlines, and you don't let things slip through the cracks. Just as importantly, you're someone who communicates well. Clients trust you and colleagues enjoy working with you. You care about getting it right. What's On Offer &#(phone number removed); £30,000 £37,000 depending on experience &#(phone number removed); Genuine progression and development opportunities &#(phone number removed); A collaborative, supportive team that actually means it &#(phone number removed); A firm with a strong local reputation and low staff turnover Why This Firm? This is a practice that invests in its people. Staff stay here, which tells you everything. It's the kind of place where you can build a long-term career, not just fill a seat. If you're ready for a role where your payroll expertise is genuinely appreciated apply now or get in touch for a confidential conversation.

Operations Administrator Newark, Full Time, Permanent £27,000 per annum. Our Newark based client is looking for a like-minded, enthusiastic and professional individual seeking a new opportunity as an Operations Administrator . You will be providing excellent service via telephone, live chat and e-mail as well as using a number of systems. THE ROLE As an Operations Administrator , your role will involve: Handling incoming enquiries Supporting tickets and amending details Responding to customer requests Loading data with excellent attention to detail (Excel skills required) Working closely with other departments including Finance, IT, Business Development and Marketing Creating and maintaining excellent customer relationships Keeping CRM up to date and accurate Handling customer complaints THE CANDIDATE The ideal Operations Administrator candidate will possess the following: Exceptional attention to detail Previous experience of Microsoft Office (particularly Word and Excel) Ability to learn multiple bespoke systems (training provided) Excellent communication skills Experience within a similar Customer Service position would be advantageous The ideal Operations Agent will be required to use MS Excel to a high level - VLOOKUP's and data manipulation knowledge is required THE BENEFITS 28 days annual leave (inclusive of Bank Holidays) to increase with length of service Subsidised café on site Bonus day off for your birthday Critical Illness cover Life Insurance Personal Health Insurance Bonus day off for Christmas shopping Free on-site parking Casual office Thank you for your interest in this vacancy and good luck with your application. If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback. The services of Future Prospects are those of an Employment Agency.

Your new company This organisation is one of the UK's top accountancy firms and a leading professional services provider. They deliver services through a range of divisions, including tax, audit and assurance, wealth management and business advisory services. They're people-first, and this approach really sets them apart. They understand your role is crucial to their success, and will invest in you by giving you access to award-winning development programmes and resources that will give you the freedom to shape your career. Your new role Your work in financial planning goes beyond the numbers, allowing you to build up meaningful client relationships, understand their business and deliver insights that will drive real results. Working within the Client Support Team, you'll work closely with the Senior Client Support to be a point of contact, deal with all aspects of the new business process and ensure all objectives are achieved on a timely basis. As such, this role would be suited to someone who is self-assured, proactive and has the ability to build long-lasting relationships. Key responsibilities include: Providing 'subject matter expert' input as appropriate and when requested, and provide appropriate training, direction and support for others where needed Troubleshooting issues within the Client Support Team, finding solutions and implementing them, seeking support from senior management where appropriate Dealing with all aspects of the new business process and ongoing servicing of clients' plans, liaising with colleagues in other service lines and product providers as appropriate Taking ownership for keeping up to date with legislative / regulatory changes / CPD Being a point of contact for clients, colleagues and external stakeholders Adhering to regulatory requirements, compliance procedures, departmental and firm-wide processes Helping to manage the consultant diary to help ensure the most effective use of their time Proactively get involved and contribute ideas as part of continuous improvement. Support and embrace necessary changes. Share best practice and knowledge What you'll need to succeed A proactive and positive approach The ability to take initiative Attention to detail Confidence to seek guidance or refer complex/unusual/non-compliant cases to the Operations or Compliance Manager Appreciation and understanding of how other roles within the department are inter-dependant Advanced experience using the full Microsoft Office Suite What you'll get in return Full time, permanent position Agile working - Flexibility of core hours from 10am to 2pm 2 WFH days per week 25 days holiday plus bank holidays, plus the opportunity to buy or sell up to 5 days (28 days on a training contract, with the opportunity to buy 5 days) Employee recognition awards A competitive salary package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

About us: At Hozelock, we ve been helping people nurture their gardens for generations. From innovative watering solutions to trusted gardening tools, our products are designed to make growing easier, more enjoyable, and more sustainable. But behind every great product is a great team. We re a company that values curiosity, craftsmanship and collaboration, where ideas are encouraged, expertise is shared, and people are empowered to make a real impact. If you re passionate about quality, innovation and being part of a business with a proud heritage and an exciting future, Hozelock could be the place for you. Job role: We have a fantastic opportunity for an experienced Commercial Sales Administrator to join our sales team on a full time, temporary basis starting as soon as possible. This role is required onsite full time at our head office in Minworth, Sutton Coldfield. The working hours are: Monday to Thursday: 8.30am-4.45pm Friday: 8.30am-3.45pm The successful candidate will be responsible for providing administrative and account support by processing sales orders and shipments, ensuring customer expectations are exceeded throughout. Duties & Responsibilities: Receive customer orders and enquiries by telephone, email, EDI and fax Responsibility for processing high volumes of orders for all customers - UK, subsidiaries and Overseas in the agreed lead time Handle customer enquiries and resolve any problems that may arise Maintain strong relationships with existing clients to foster loyalty and retention. Validation of orders (e.to ensure correct order details are input) Deal with document filing in a timely and efficient manner Liaise with Planning, Factory and Warehouse on relevant issues regarding availability and delivery Supply stock availability information to Account Managers and customers when required Coordinate and respond to correspondence for orders and shipments Process sample sheets for commercial and international customers Supply delivery information and deal with carrier enquiries Supporting the internal account managers with general operations to help reach the team s objectives Ensure excellent service is given both internally and externally What are we looking for? Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) software. Previous experience in sales administration or relevant administrative roles. Strong organisational and multitasking skills. Excellent communication skills, both written and verbal. A proactive approach and the ability to work independently as well as part of a team. Knowledge of SAP would be an advantage Good basic standard of education required (GCSE level minimum) A further administration (or similar) qualification would be advantageous Any IT qualifications would be a benefit (ECDL or similar) What do we offer? Life assurance (x4 annual salary) Health Cash Plan (Bronze cover) Employee Assistance Programme Staff shop (discounted) Free onsite parking with EV Chargers

We are currently recruiting for an experienced Google Workspace to work a contract until the end of September this year for our client 1-2 days per week on-site in either Manchester, Bristol, or London. Job description Reporting into the Cloud Operations Manager you will be a subject matter expert in Google Workspace in the Google Administration team that manages the Google Workspace range of applications for the organisation totalling 13,000 accounts. You will act as a primary escalation point for the service desk, as a Google liaison, and help the organisation to gain maximum benefit from the technology. You will help ensure that the Google Workspace environments are; Securely configured Updated accordingly Well maintained and follow best practices You will be the Subject Matter Expert for all Google Workspace range of applications (Google Drive, Google Mail, etc.), and 3rd party cloud productivity suite tools such as AODocs. Main Responsibilities Maintain regular contact with users to understand their needs and challenges and ensure continuous improvement of products and services Maintain and build the relationship with Google and our Google Partner Develop an effective partnership and act as an ambassador for Google Workspace, challenging the organisation and users where appropriate Support business change activities, focussing on technology impacts. Manage and triage incoming tickets for the Google team Provide Project Management for the various in-flight projects that involve the Google team Stay up to date with changes to Google Workspace, Google Cloud, and other products Act as Subject Matter Expert for escalation of Google related problems and changes from the service desk and business partners Promote the service desk as the go to function for technology and digital related change, or problem rectification, ensuring they are engaged early and solutions are determined with input from them Work with the Digital Records Management team in managing the AODocs document library Work with the Project Delivery team in the migration of data and email into and out of Google Workspace Work with the Security team, Freedom of Information and Subject Access Request team to provide relevant support Work with Cyber Security on the best practices for managing Google Workspace including but not limited to; authentication and authorisation (OAuth, SSO, Sharing Permissions, Service Accounts, etc), Data Loss Prevention, Trust Rules, etc Creating documentation for new and existing applications, processes, training materials, and service desk knowledge base articles. It's essential that you have: Experience in working as third line support in a busy IT support function Experience in the delivery of complex projects from ideation to implementation Experience in data migrations and migration tools Deep understanding of messaging protocols and email security Experience in using Google Apps Manager commands (GAM) Experience managing SaaS based messaging platforms such as Google and Office 365 Experience in managing a large Google Workspace domain including third party tools Experience with working as a business analyst to gather requirements and success criteria for project work Experience with running multiple (dozens) of projects simultaneously Experience with managing multiple DNS zone files Experience with implementing email security standards such as DKIM, SPF, DMARC, and MTA-STS Experience with, and confident in dealing with, senior stakeholders and VIPs. It's desirable that you have: Understanding of legislation pertaining to public sector data and IT security Any experience with AD, MS Exchange and Sharepoint is highly beneficial Experience in managing and administering MS Sharepoint and Office 365 A good understanding of Change Management Principles in relation to changing of messaging platform Experience with Asana and Jira Experience in document management systems. Technical skills Google Workspace Troubleshooting Investigation Email Security Best Practices Application Integration Google Workspace Admin console GAM Commands Implementing Google Best Practices If you feel you have the skills and experience needed for this role; please do apply now. By applying for this job and submitting your CV to Parker Shaw, you acknowledge and give permission for us to pass it to an associate company for resourcing purposes. We outsource some of our resourcing calls to a trusted third-party company and they may call you to discuss this opportunity with you. They will then report back to us with the outcome of their conversation with you, where upon we will decide whether to submit your CV to the end client. Please be assured that the third-party company do not store or control any of your data, this is all done by ourselves (Parker Shaw).

Trainee Financial Services Administrator Hours - Full Time, 8.30am - 4.30pm Monday - Friday Location - West Bridgford, Nottingham (NG2) Salary - £25,000 + benefits This very well established and successful Partner Practice of St. James's Place (Wealth Management) are recruiting a Trainee Financial Services Administrator to join their team. The Practice provide expert advice to Business Owners and Private Clients on a wide range of financial planning products including Pensions, Investments, Long Term Care, Tax Planning and Protection. As a Trainee Financial Services Administrator you will become a key member of the team, working closely with colleagues to deliver high-quality administrative support to the Advisors and the Clients. This is a fantastic opportunity to develop your career within a supportive environment and study towards a professional qualification (Level 4 Diploma in Regulated Financial Services) through a Higher-Level Apprenticeship. The Role: You will be responsible for day-to-day administration and client support - learning how a successful financial planning business operates from the inside. Dealing with enquiries confidently and effectively with clients, providers and third parties. (via phone, email, or in person) Preparing all documentation ahead of client review meetings, producing and collating key data, preparing relevant Illustrations, projections, and valuations to ensure the Advisers are fully prepared. Ensuring all files are completed post review meeting and all client details are up to date. Maintaining accurate client records on Salesforce and updating workflows and management information. Assisting with business processing and administration, submitting and progressing post review actions such as fund switches, withdrawals, drawdowns, and changes to contribution portfolios Working closely with the Advisers to support client relationships The Person: The role would suit a recent Graduate or A Level School / College leaver who has a genuine interest in wealth management and is committed to developing a career in Financial Services You will be proactive, have a "get stuck in" attitude and be able to demonstrate attention to detail and an organised approach You will need broad experience of Microsoft Office (Outlook, Excel, Word) and some previous work experience in professional office environment. If this role sounds like a good fit for you, we'd love to hear from you. You don't need to meet every requirement to apply, what matters most is your enthusiasm and willingness to take the next step in your career. The application process is straightforward, and we personally review every application as they come in. St. James's Place plc (SJP) is a leading, a highly regarded FTSE 100 Wealth Management company which distributes a range of Investment and Retirement products and financial solutions to a High Net Worth client base. SJP has funds under management in excess of £220.0bn. This business is well established and highly successful. Please note that this Partner Practice will conduct a standard Financial and Identity check on any candidates who are offered a role within this Practice. When applying for this role, you will be directed to the application site of Burgh Recruitment. Please ensure you tick the Privacy Policy box and click the green 'apply to this job' at the bottom of the application page. Once your application is completed, you will receive a confirmation email from Burgh Recruitment.

We are looking for a Client Service Co-ordinator to support Wealth Managers in delivering a high standard of client care. This role is central to the smooth running of the Practice and focuses on administration, organisation, and building strong long-term client relationships. Key Responsibilities Act as first point of contact for client calls and enquiries Manage diaries and coordinate client review meetings Prepare client review and meeting packs Complete pre- and post-meeting administration and update the CRM system Maintain accurate client records and workflow tracking Provide administrative support including submissions, withdrawals, switches, and ongoing reviews Prepare and issue client correspondence and reports Liaise with administration centres and third-party providers Meet and greet clients and provide general office support Skills & Experience Previous administrative or office support experience Financial services experience Strong organisational and communication skills High attention to detail and ability to manage multiple tasks Confident IT skills (Outlook, Word, Excel; CRM systems desirable) Professional, proactive, and client-focused approach What We re Looking For Excellent client care skills Reliable, organised, and adaptable Strong team player with a positive attitude Commitment to confidentiality and continuous learning £28,000 - £35,000 DOE For more details please apply or contact Tegan at Dynamite Recruitment

Export Sales Administrator NG17 - on site £27,300 - £30,000 neg (salary reviewed every 6 months up to the current 2-year salary of £36,000) About them: My client is a well-established, global trader operating from multi million pound premises in the Mansfield area of Nottingham. They are a family-owned business with solid values and many of their workforce stay at the company for the whole of their career. The role: They are looking for an Export Sales Administrator to join their team. The role is to provide full administrative support to overseas agents, distributors and customers. The role requires a high level of accuracy and customer service whilst dealing with a wide variety of customer enquiries, order processing, quotations and despatch. There is full interaction at all levels within the role including team members, export management and Directors. Key Duties for the Export Sales Administrator: Respond to customer enquiries in a timely manner, providing a customer focused resolution to all customer queries. Provide effective resolution to all orders held on query by the system Communicate delivery date information to agents and distributors, keeping them fully advised of any backorder changes. Develop excellent product knowledge Directly communicate with customers regarding consumer complaints Video conference calls, building effective relationships with agents and distributors and developing an understanding of their market. Communicating feedback on product & service/operations to Export Management, identifying opportunities for improvement. Develop pro-active engagement with key parcel service providers. Accurately processing orders in the most efficient manner and analysing cost effective shipping. Resolving order completion issues Proactive follow-up of parcel tracking information Manage orders for weekly consolidated despatches to distributors, booking forwarders and keeping distributors informed. Processing credit & return requests and arranging replacements. Organise cost effective quarterly return shipments from distributor markets. Understanding of the Export Process & Customs: Develop and maintain a working knowledge of customs and exporting to include, key export documents, Incoterms, Rules of Origin, commodity codes, trade agreements and preference. Utilise this knowledge to support accurate order quotations, despatch of orders, resolving customs delays in transit and import queries in destination country. Person Specification: High level Customer Service / Account Management experience is essential and able to demonstrate outstanding Customer Service experience Knowledge of Export Sales Admin desirable Highly motivated, organised, and proactive, with the experience of working in a fast-moving business environment. Have meticulous attention to detail Enjoys working as part of a wider team Ability to perform under pressure and remain calm Work using own initiative IT competent Excellent planning and organisational skills with the ability to prioritise and respond to time frames and deadlines Able to adapt to change at short notice Strong communication skills both written and verbal Other Information : The core hours of work are Monday - Friday, 8.30am - 5pm - with flexibility on either side of this. The company offers a number of benefits such as Profit Related Pay Scheme (after 1 year of service), a Group Personal pension plan, subsidised restaurant and car parking facilities. Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs, please assume you have been unsuccessful.

A new full-time role for a Review Administrator is currently available. Based on-site in the heart of Chichester, Sussex. The opportunity to work for this high-profile, purpose driven organisation. United by a shared commitment to making a real difference. Joining the team of a nationally recognised and respected healthcare leader. Supporting an expert, multi-disciplinary team of healthcare professionals including clinicians and maternity specialists from across England. An organisation promoting a culture of openness, learning, and accountability. ABOUT YOU Are you a skilled Administrator who enjoys working collaboratively in a review team, completing a full range of administrative tasks on a daily basis? Are you an Administrator who ensures their tasks are completed to a high level of accuracy? WHAT YOU WILL BE DOING As a Review Administrator you ll be contributing to high-impact work that has the power to shape the future of vital medical care. The role includes: Clinical Review Activity Support the Clinical Reviewers to ensure weekly clinical activity is captured by: Overall maintenance and management of Excel work plans using secure software applications Ensuring the clinical review team members are supported and on boarded appropriately Assisting the clinical review team with any work plans and records related enquiries Client Management Ensure that information on the Review databases are accurately stored and maintained by: Managing the shared inboxes Ensuring that all information contained on databases is kept up to date Other Stakeholder Management Support the effective and efficient management of information requests from stakeholders by: Ensuring the stakeholder information is maintained and updated as necessary Managing the information coming from stakeholders in the mail administration inbox General Administration Ensure the smooth running of the office (responsibilities shared by all team members) by: Responding appropriately to general telephone enquiries Communicating with Venom IT and Ccube as required, regarding IT issues REQUIREMENTS Success in the role will require demonstration of the following essential requirements: Committed to the effective delivery of a high quality and professional service Professional approach to dealing with often difficult healthcare issues and communicating with healthcare professionals and individual members of the public within the wider healthcare system Resilient in the face of what can often be upsetting subject matter due to the nature of the Review High level of initiative and discretion Understanding and effective application of data protection measures Copes well in managing a dynamic workload Conveys a credible and highly professional image Willing to participate in monthly evening meetings and adapt working pattern to meet key objectives Experience Experience of working and delivering to deadlines Experience of working directly with multi-professional colleagues via telephone, email and in person Essential Skills Excellent proven verbal and written English communication skills Excellent IT skills, with particular knowledge/experience of working with all Microsoft programmes ( Strong Excel, Word, Outlook and PowerPoint) Ability to work independently, prioritise and manage own workload Ability to build effective working relationships across a wide range of colleagues, clients and others Attention to detail and very high standards of accuracy (specifically in relation to inputting client information/requirements, preparation of letters, presentations and diary management) If you are seeking a role within an organisation that make a real difference to people s lives and you have the high-level administration skills and experience to meet this role, please APPLY NOW

Travel Agency Administrator Location: Office based in Norwich, Norfolk. Hours: Full time or part time, flexible hours available Salary: £26,400 to £27,400 per annum ( Non-Contractual Company Bonus Scheme) This is an exciting opportunity for a Travel Agency Administrator to join a specialist tour operator delivering high quality, bespoke worldwide fishing and shooting holidays to a discerning client base. As Travel Agency Administrator you will deliver a high level of service by maintaining a detail-driven and customer-focused approach. You will play a key part in supporting clients before, during, and after travel, ensuring every arrangement is handled accurately and professionally. This is not a sales role. It is about precision, care and consistently delivering excellent service. They are looking for someone who has a natural eye for detail and a strong sense of personal standards. Someone organised, calm under pressure and genuinely invested in looking after customers and colleagues alike. Desired Skills and Experience: Experience within travel, or a similar administrative environment is preferred, but industry knowledge is not essential. Highly organised with excellent attention to detail Calm, reliable and consistent in their approach Professional and polite, with strong written and verbal communication skills Comfortable managing multiple tasks and prioritising effectively Confident using systems, processes and Microsoft Office tools Able to handle queries with good judgement and care Genuinely interested in delivering a high standard of customer service Works well within a team, builds positive relationships and takes pride in doing a job well done. Key Responsibilities: Delivering consistently high levels of customer service Preparing and issuing accurate travel documentation Managing holiday arrangements including flights, transfers and accommodation Handling customer enquiries via phone, email and social media Maintaining accurate and up to date client records Monitoring and processing payments Liaising with suppliers to confirm arrangements and resolve queries Supporting internal teams to ensure smooth delivery of each booking Benefits: Competitive salary, reviewed after successful probation Discretionary company bonus scheme Company pension Non Contractual Company Bonus Scheme Paycare health benefits scheme including 24/7 GP access Free on-site parking A supportive, professional working environment If you take pride in high standards and want to be part of a well-respected, growing company that genuinely values its people and the service it delivers, we would love to hear from you.

A boutique, London-based construction consultancy is seeking an experienced Senior Quantity Surveyor to join their growing team. This is a standout opportunity for a Senior Quantity Surveyor to work across high-end residential, commercial, and mixed-use developments, delivering projects with a strong emphasis on quality and client service. The Senior Quantity Surveyor will take a central role in project delivery, working closely with clients and design teams. This Senior Quantity Surveyor position offers real influence over schemes, not just commercial oversight. The Senior Quantity Surveyor will join a consultancy known for its detail-driven approach and long-standing client relationships. For a Senior Quantity Surveyor looking for autonomy and meaningful project involvement, this opportunity is highly attractive. The Senior Quantity Surveyor's role The Senior Quantity Surveyor will be responsible for managing cost and commercial delivery across multiple projects. The Senior Quantity Surveyor will lead procurement processes, including appointing contractors and consultants, and will take ownership of tender documentation and evaluation. As a Senior Quantity Surveyor, you will lead client and design team meetings, ensuring projects are progressing in line with programme and budget. The Senior Quantity Surveyor will also administer contracts, primarily under JCT, and act in an Employer's Agent / Contract Administrator capacity where required. The Senior Quantity Surveyor The ideal Senior Quantity Surveyor will have 5+ years' UK experience within a consultancy or client-side environment. A Senior Quantity Surveyor must have experience managing procurement and running tender processes. Strong working knowledge of JCT contracts is essential for this Senior Quantity Surveyor role. A relevant degree in Quantity Surveying or similar is preferred, with MRICS or working towards being advantageous. The Senior Quantity Surveyor will be confident, client-facing, and capable of leading projects independently. In Return? 70,000 - 75,000 salary (depending on experience) London-based role with exposure to high-end residential & mixed-use projects Strong client-facing responsibility and project ownership Clear progression within a growing consultancy Collaborative, quality-driven team environment Senior Quantity Surveyor Quantity Surveying Employer's Agent Contract Administration JCT London Jobs (phone number removed) Reference 21948 Quantity Surveyor / Project Manager / Project Management / Employers Agent / Surveying / Construction / Building Surveyor / MRICS / MICOB / MAPM / FRICS / Contract Administration / Associate Director / Construction Consultancy

Client: - Equans Job Title: - Administrator Base Location : Floor Equans Office, Floor 2, Ellesmere Port Library, CH65 0BG Job type: - 6-month Salary : PAYE - 12.71 /hour Job description EQUANS is a global leader in energy services, with nearly 100,000 employees in over 50 countries and an annual turnover of over 17 billion euros. In the UK & Ireland, EQUANS provides FM, regeneration, technical, and energy services, specialising in smart buildings, green mobility, district energy, as well as renewables. EQUANS' 13,500 UK & Ireland employees support the transition to net zero and digital and industrial transformations. EQUANS is a Bouygues group company. Roles & Responsibilities Act as the first point of contact for clients and internal stakeholders, providing support across a range of administrative tasks. Manage day-to-day administrative operations, ensuring smooth delivery of services in line with contract requirements. Handle postal duties including scanning, sorting, and forwarding documents efficiently. Maintain and update multiple databases, ensuring data accuracy and integrity at all times. Issue and manage ID badges, access fobs, print cards, and site keys in line with security procedures. Monitor and manage shared inboxes, responding promptly to queries and escalating issues when necessary. Support the coordination and tracking of work orders, ensuring timely completion and compliance with KPIs. Assist in preparing end-of-month reports, including data collection such as overtime tracking and audit information. Provide reception cover when required, ensuring a professional and welcoming front-of-house experience. Attend meetings and accurately record minutes, particularly during council or stakeholder meetings. Qualifications / Experience Previous experience in an administrative or business operations role. Strong interpersonal skills with the ability to build effective working relationships. Excellent verbal and written communication skills. Proficiency in Microsoft Office applications, including Outlook, Word, and Excel. Experience in managing databases and handling data entry with high accuracy. Ability to plan, organise, and prioritise workload effectively in a fast-paced environment. Experience supporting operational or facilities management teams is desirable. Strong attention to detail with a high level of accuracy in all tasks. Ability to work independently as well as collaboratively within a team. A proactive and customer-focused approach with strong problem-solving skills. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Job PurposeThe Technical Administrator provides high-quality administrative and technical support to surveyors and project teams within the consultancy. The role is essential in ensuring accurate documentation, smooth project coordination, and effective communication with clients, contractors, and internal stakeholders. Key Responsibilities Technical & Project Support Prepare, format, and issue technical reports, specifications, schedules, and drawings (as provided by surveyors). Assist with document control, ensuring all project documentation is accurate, up to date, and stored in line with company procedures. Maintain project trackers, fee logs, and key deadlines. Support tender submissions, including collation of technical information and compliance documentation. Assist with processing instructions, variations, and fee proposals. Administrative Duties Provide day-to-day administrative support to the surveying team. Manage correspondence, including emails, reports, and formal letters to clients and external parties. Arrange meetings, site visits, and inspections, including diary management. Take accurate meeting notes and distribute actions where required. Support invoicing processes, including compiling backup documentation and liaising with finance. Systems & Compliance Use internal systems for document management, timesheets, and project records. Ensure documentation complies with company standards, quality procedures, and industry regulations. Support health & safety and quality assurance processes (e.g. ISO 9001, 14001, 45001 where applicable). Client & Team Liaison Act as a first point of contact for administrative queries from clients and consultants. Build effective working relationships with surveyors, project managers, and support teams. Coordinate information between internal teams and external stakeholders such as contractors and local authorities. Skills & Competencies Essential Strong administrative experience within a professional services, construction, or property environment. Excellent written and verbal communication skills. High level of accuracy and attention to detail. Strong organisational skills with the ability to manage multiple priorities. Confident user of Microsoft Office (Word, Excel, Outlook, PowerPoint). Ability to handle confidential information professionally. Desirable Experience working within a surveying, engineering, construction, or built environment consultancy. Familiarity with technical reports, drawings, or property-related documentation. Experience using document management systems and CRM/project management software. Understanding of construction or surveying terminology. Qualifications & Experience GCSEs (or equivalent), including English and Maths - essential. Business administration, construction-related qualification, or equivalent experience - desirable. Minimum of 2 years' experience in an administrative or technical support role - desirable. Personal Attributes Proactive and self-motivated. Professional and client-focused. Comfortable working independently and as part of a team. Adaptable and able to respond positively to changing priorities. What We Offer Competitive salary dependent on experience. Hybrid and flexible working options. Career development and training opportunities within the consultancy. Supportive team environment and exposure to a wide range of surveying disciplines. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Pear Recruitment - Head of Property Management Location - Battersea Salary - £40,000 Hours Monday to Thursday 9:15am 5:30pm, Friday till 5pm 1 day work from home Full license, pool car available Our clients experienced property management department are looking for an enthusiastic, hardworking and well organised individual to lead their team. Having been established as an Independent Estate Agents for over 20 years, many of their staff have been with the company for over 10 years. Their focus is very much on customer service. The role involves Overseeing 3 members of staff made up of 2 Property managers and 1 Administrator The successful candidate will be at the helm of property management operations, ensuring the highest standards of service and efficiency. This role demands a strategic thinker with a proven track record in property management, capable of driving growth and maintaining excellence. The individual will oversee a dedicated team, providing guidance and support to ensure seamless operations and client satisfaction. The candidate must be highly motivated with experience as a Head of Property Manager. You will be dynamic and organised with good leadership skills, articulate, ambitious, and focused on delivering exceptional service. Responsibilities Develop and implement property management strategies aligned with business goals Set performance targets for portfolios (residential, commercial, or mixed-use) Identify opportunities for growth, acquisitions, or improvements Lead and manage property managers, leasing agents, and support staff Recruit, train, and evaluate employees Ensure high performance and professional development across the team Prepare and manage budgets for properties Monitor income, expenses, and profitability Approve major expenditures and cost-control initiatives Oversee rent collection and financial reporting Act as the main contact for property owners, investors, and key stakeholders Provide regular updates and performance reports Maintain strong client relationships Ensure high levels of tenant satisfaction and retention Support acquisitions and onboarding of new properties Skills for the role includes: Excellent interpersonal skills. Leadership and people management skills Strong Knowledge of property law and compliance Communication and negotiation skills Problem solving and decision making Proficient IT skills Full UK Driving License required. If you are interested in this Head of Property Manager role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Due to the number of responses we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.

Role: Technical Administrator (6 9 Month Contract) Location: Wyndham Way, Kettering, NN16 8SD Hours: 37.5 hours per week Salary: Up to £27,000 per annum Interaction Recruitment is working on behalf of our client to recruit a Technical Administrator for a 6 to 9 month fixed-term contract. This role sits within the Fall Arrest Team as part of the Safety Products Testing department. About the Department The Safety Product Testing team carries out testing on a wide range of Personal Protective Equipment (PPE) for a global customer base, ensuring products meet required safety and performance standards. Products tested include gloves, fall protection equipment, motorcycle garments, high visibility clothing, eyewear, helmets, hearing protection, chainsaw garments, kneepads, sports protection, and more. The department operates multiple accredited laboratories equipped with specialist machinery used to test PPE against International and European standards. Test results are reported to customers and support product development as well as CE and UKCA certification processes. The team consists of approximately 25 multi-skilled technicians, technologists, and support staff. Key Responsibilities Respond to customer enquiries accurately and professionally within agreed timeframes Carry out administrative duties related to creating and booking in customer projects and product samples Support purchasing processes for equipment and consumables Maintain communication with customers via phone, email, video calls, and occasional on-site meetings Accurately maintain data within the company CRM system Liaise with testing teams and customers to prepare quotations for testing and audits Coordinate customer visits with internal teams and clients Work with other departments and subcontractors to arrange calibrations and testing Assist with equipment calibration activities and maintain records Develop a technical understanding of customer products and available PPE services Build strong working relationships with colleagues and customers About You Essential: GCSEs (or equivalent) in Maths, English, and a Science (Grades A C or equivalent experience) Highly organised with strong self-motivation Naturally inquisitive with problem-solving abilities Ability to prioritise and manage multiple tasks simultaneously Strong interpersonal skills and ability to build relationships at all levels Excellent written and verbal communication skills Proficient in Microsoft Office, particularly Word and Excel Desirable: Experience in auditing or compliance-related roles Knowledge or experience of PPE products Familiarity with testing standards (EN, ISO, BS) Experience using database systems (Dynamics preferred) Understanding of a quality management system (QMS) Benefits days annual leave (dependent on service) Life assurance Group personal pension plan Income protection Free parking Flexible working hours Closing Date: Friday 8th May 2026 Interviews: Wednesday 20th May 2026 (on site) If you are a detail-oriented administrator with a technical interest and strong organisational skills, this is an excellent opportunity to join a well-established and supportive team. INDKTT