Costain are working with Thames Water on a variety of water and wastewater projects and have fantastic opportunities for individuals to join our growing AMP8 delivery team, working predominantly across the Thames Valley and Thames South regions. There is a mix of projects ranging from smaller capital maintenance to large civil new build schemes. At Costain, we believe diverse perspectives drive innovation. Ifyou'repassionate about making a positive impact and think you can bring value to our team,we'dlove to hear from you-even if youdon'ttick every box. Your unique skills and experiences could be exactly what we need. Locations we are recruiting in include: Camberley, Hertfordshire & Essex Responsibilities Key Responsibilities Undertaking the efficient and effective management and issuing of accurate, timely and compliant notices and correspondence. Ensuring contractual and commercial risks and opportunities are identified to the Contract Leader Preparation and agreement of applications for payment or the assessment & preparation of payment certificates Maintaining registers of variations, delay, extension times and claims Compliant and consistent implementation of the Company's commercial policies and procedures Assist with preparation of monthly progress valuations and claims for work completed Produce pre-Contract tender negotiations & reports where necessary Produce monthly cost reports, forecasts, and Contract Leader Reports Review value management and advise on Risk management Prepare supply chain enquiries, negotiate, administer, and finalise / close out supply chain contracts Plan and implement change management and cost control. Maintaining awareness of the different construction contracts in current use Ensure all health, safety and environmental risk situations are brought to the attention of Contract Leader / Project Manager Qualifications Demonstrable financial and commercial acumen. Practical approach, logical thought process and a methodical way of working. Extensive experience of setting up and/or operating office management systems including filing systems and document control and distribution. Extensive experience of technical minute taking at contractual meetings and able to demonstrate the ability to collate information, prepare reports, payment certificates and interim financial reports and closeout reports. Extensive experience of drafting effective contractual correspondence and the facilitation of collaborative solutions Proven negotiating and team-working skills with the ability to motivate and lead a team Strong analytical skills Demonstrable legal, contractual and construction knowledge Confidence and ability to assert influence Holds an RICS / CICES accredited degree About Us Costain helps to improve people's lives with integrated, leading edge, smart infrastructure solutions across the UK's energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK's leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery. Our culture and values underpin everything we do. Costain appreciate the time and effort taken when applying for one of our positions but, due to the high volume of responses, we are unable to provide individual feedback on candidates at application phase. We do share individual feedback following an interview. A Disability Confident employer will generally offer an interview to any applicant that disclose they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to the Disability Confident website: Costain are working with Thames Water on a variety of water and wastewater projects and have fantastic opportunities for individuals to join our growing AMP7 delivery team, working predominantly across the Thames Valley and Thames South regions. There is a mix of projects ranging from smaller capital maintenance to large civil new build schemes.
May 08, 2026
Full time
Costain are working with Thames Water on a variety of water and wastewater projects and have fantastic opportunities for individuals to join our growing AMP8 delivery team, working predominantly across the Thames Valley and Thames South regions. There is a mix of projects ranging from smaller capital maintenance to large civil new build schemes. At Costain, we believe diverse perspectives drive innovation. Ifyou'repassionate about making a positive impact and think you can bring value to our team,we'dlove to hear from you-even if youdon'ttick every box. Your unique skills and experiences could be exactly what we need. Locations we are recruiting in include: Camberley, Hertfordshire & Essex Responsibilities Key Responsibilities Undertaking the efficient and effective management and issuing of accurate, timely and compliant notices and correspondence. Ensuring contractual and commercial risks and opportunities are identified to the Contract Leader Preparation and agreement of applications for payment or the assessment & preparation of payment certificates Maintaining registers of variations, delay, extension times and claims Compliant and consistent implementation of the Company's commercial policies and procedures Assist with preparation of monthly progress valuations and claims for work completed Produce pre-Contract tender negotiations & reports where necessary Produce monthly cost reports, forecasts, and Contract Leader Reports Review value management and advise on Risk management Prepare supply chain enquiries, negotiate, administer, and finalise / close out supply chain contracts Plan and implement change management and cost control. Maintaining awareness of the different construction contracts in current use Ensure all health, safety and environmental risk situations are brought to the attention of Contract Leader / Project Manager Qualifications Demonstrable financial and commercial acumen. Practical approach, logical thought process and a methodical way of working. Extensive experience of setting up and/or operating office management systems including filing systems and document control and distribution. Extensive experience of technical minute taking at contractual meetings and able to demonstrate the ability to collate information, prepare reports, payment certificates and interim financial reports and closeout reports. Extensive experience of drafting effective contractual correspondence and the facilitation of collaborative solutions Proven negotiating and team-working skills with the ability to motivate and lead a team Strong analytical skills Demonstrable legal, contractual and construction knowledge Confidence and ability to assert influence Holds an RICS / CICES accredited degree About Us Costain helps to improve people's lives with integrated, leading edge, smart infrastructure solutions across the UK's energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK's leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery. Our culture and values underpin everything we do. Costain appreciate the time and effort taken when applying for one of our positions but, due to the high volume of responses, we are unable to provide individual feedback on candidates at application phase. We do share individual feedback following an interview. A Disability Confident employer will generally offer an interview to any applicant that disclose they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to the Disability Confident website: Costain are working with Thames Water on a variety of water and wastewater projects and have fantastic opportunities for individuals to join our growing AMP7 delivery team, working predominantly across the Thames Valley and Thames South regions. There is a mix of projects ranging from smaller capital maintenance to large civil new build schemes.
Are you looking for a role where you can have pride in what you're promoting? Where you can be autonomous and take control of your own earning potential with a reputable product that people will actually benefit from? We are looking for individuals who thrive in customer-facing environments to help households to switch to a more reliable and modern broadband provider within service-enabled buildings! The company provides full-fibre broadband making it more stable than its competitors, especially in the residential buildings where you will be targeting. Who doesn't want faster, more reliable Wi-Fi with transparent pricing and in an age of hybrid and remote work, you can easily understand and convert customer concerns into results! What's in it for you? £28,000 base salary with uncapped commission. Clear progression pathways. 25 days holiday initially, annually rising to 35. Birthday, moving home, wedding/civil partnership and volunteering as additional paid days off. Private medical insurance. Life assurance at 4x your salary. Pension scheme (4% match). Free broadband (qualifying areas). Enhanced parental leave. Retail discounts across major brands. Supportive and inclusive culture with a focus on wellbeing. The ideal candidate will bring: Experience in a customer facing environment. Ability to learn about and explain products in an engaging way. Experience with staying motivated, resilient and handling customer concerns professionally. Excellent communication skills. A great personality! Full UK driver's licence + Car. You will be completing a schedule of visits in residential buildings, maximising customer interactions to convert sales and meet/exceed daily and weekly sales targets! If you would like to be a brand ambassador, earn well while you do it and become commercially aware in this space, don't hesitate to apply! You don't need to have extensive sales experience, just a great attitude and desire to succeed!
May 08, 2026
Full time
Are you looking for a role where you can have pride in what you're promoting? Where you can be autonomous and take control of your own earning potential with a reputable product that people will actually benefit from? We are looking for individuals who thrive in customer-facing environments to help households to switch to a more reliable and modern broadband provider within service-enabled buildings! The company provides full-fibre broadband making it more stable than its competitors, especially in the residential buildings where you will be targeting. Who doesn't want faster, more reliable Wi-Fi with transparent pricing and in an age of hybrid and remote work, you can easily understand and convert customer concerns into results! What's in it for you? £28,000 base salary with uncapped commission. Clear progression pathways. 25 days holiday initially, annually rising to 35. Birthday, moving home, wedding/civil partnership and volunteering as additional paid days off. Private medical insurance. Life assurance at 4x your salary. Pension scheme (4% match). Free broadband (qualifying areas). Enhanced parental leave. Retail discounts across major brands. Supportive and inclusive culture with a focus on wellbeing. The ideal candidate will bring: Experience in a customer facing environment. Ability to learn about and explain products in an engaging way. Experience with staying motivated, resilient and handling customer concerns professionally. Excellent communication skills. A great personality! Full UK driver's licence + Car. You will be completing a schedule of visits in residential buildings, maximising customer interactions to convert sales and meet/exceed daily and weekly sales targets! If you would like to be a brand ambassador, earn well while you do it and become commercially aware in this space, don't hesitate to apply! You don't need to have extensive sales experience, just a great attitude and desire to succeed!
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Director of Catering (Strategy & Operations) Brighton College & Brighton College Prep Handcross Job Title: Director of Catering (Strategy & Operations) - Brighton College Group Responsible To: Director of Operations / Regional Manager- Lodestone House Location: Based at Brighton College, supporting Brighton College, Brighton College Prep Handcross and any other associated Brighton College Schools as required. Work Level: Senior Leadership / Strategic Account Level Working Hours: 40 hours, 5 days over 7 Salary: Up to £72,000 Annual Leave Entitlement: 25 days + Bank Holidays Contract: Permanent Role Context Lodestone House operates the catering and hospitality services at Brighton College, one of the UK's most prestigious independent schools and named School of the Decade. Brighton College continues to expand its operations both within the UK and internationally and represents a complex, high-profile and fast-paced catering and hospitality environment. This newly created senior leadership role oversees all catering and hospitality operations and works in close partnership with the Head of Catering Operations (Brighton College). The role exists to provide strategic direction, operational structure, commercial grip and senior leadership across the Brighton College and Brighton College Prep Handcross catering and hospitality operation, with the potential for further growth in the future. Brighton College & Brighton College Handcross Brighton College is one of the UK's most prestigious and forward-thinking independent schools and has been recognised nationally as School of the Decade. Founded in 1845, the College has built an outstanding reputation for academic excellence, pastoral care, innovation and an unapologetically ambitious approach to education. The College educates pupils from ages 3 to 18 and operates as a large, dynamic community, combining day and boarding provision. It has consistently ranked at the top of national league tables and is widely regarded as a benchmark for best practice across the independent education sector. Brighton College Prep Handcross educates pupils from nursery through to 13+, with a strong emphasis on academic foundations, pastoral care and preparing pupils for progression into senior independent education, including Brighton College. Catering and hospitality are viewed as core to the pupil and staff experience, not simply a support function. Food quality, service standards, nutrition, sustainability and operational reliability are all critical to the College's daily life and reputation. The catering operation supports: A large day and boarding pupil population across multiple age groups in central Brighton and a Prep boarding school, based in Handcross High-volume daily breakfast, lunch and supper services with over 3,000 meals served per day across the group including customers with complex allergen and intolerance needs Extensive hospitality provision including: • Formal dinners and receptions • Sporting and cultural events • Parent, alumni and donor events • Conferences, summer schools and commercial lettings • A busy calendar of evening and weekend activity The operation is characterised by: • High service expectations • A strong focus on food quality, nutrition and sustainability • Significant logistical complexity • A requirement for absolute reliability alongside innovation and evolution Overall Purpose of the Role To provide strategic, operational and commercial leadership across the Brighton College (which includes Brighton College and Brighton College Prep Handcross) catering and hospitality operation, ensuring delivery of a seamless, best-in-class service that reflects the College's ambition, reputation and uncompromising standards. The role will set the strategic direction of catering and hospitality, lead and manage complex catering projects, introduce and refine structure and process, support and enable the Head of Catering Operations to deliver day-to-day excellence, and be fully accountable for financial performance, and senior stakeholder reporting. Key Responsibilities Strategic Leadership & Direction. Set and drive the strategic direction for catering and hospitality across Brighton College. Translate Brighton College's vision and values into a clear catering and hospitality strategy. Act as a senior strategic advisor to Brighton College leadership. Ensure alignment between Brighton College expectations and Lodestone House / Compass Group frameworks. Operational Excellence Oversee all catering and hospitality operations across Brighton College and Brighton College Prep Handcross.Introduce clarity, structure and rhythm into operational planning.Ensure consistently high standards of food quality, service and customer experience.Project Leadership & Change Management.Lead major catering and hospitality projects including service redesign, process implementation and offer evolution.Ensure projects are delivered on time, within scope, with minimal operational disruption and within the agreed budget.Establish clear project ownership, governance and delivery plans.Manage risk, dependencies and stakeholder expectations throughout delivery.Translate strategic intent into practical, deliverable outcomes.Financial Accountability & Commercial Performance.
May 08, 2026
Full time
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Director of Catering (Strategy & Operations) Brighton College & Brighton College Prep Handcross Job Title: Director of Catering (Strategy & Operations) - Brighton College Group Responsible To: Director of Operations / Regional Manager- Lodestone House Location: Based at Brighton College, supporting Brighton College, Brighton College Prep Handcross and any other associated Brighton College Schools as required. Work Level: Senior Leadership / Strategic Account Level Working Hours: 40 hours, 5 days over 7 Salary: Up to £72,000 Annual Leave Entitlement: 25 days + Bank Holidays Contract: Permanent Role Context Lodestone House operates the catering and hospitality services at Brighton College, one of the UK's most prestigious independent schools and named School of the Decade. Brighton College continues to expand its operations both within the UK and internationally and represents a complex, high-profile and fast-paced catering and hospitality environment. This newly created senior leadership role oversees all catering and hospitality operations and works in close partnership with the Head of Catering Operations (Brighton College). The role exists to provide strategic direction, operational structure, commercial grip and senior leadership across the Brighton College and Brighton College Prep Handcross catering and hospitality operation, with the potential for further growth in the future. Brighton College & Brighton College Handcross Brighton College is one of the UK's most prestigious and forward-thinking independent schools and has been recognised nationally as School of the Decade. Founded in 1845, the College has built an outstanding reputation for academic excellence, pastoral care, innovation and an unapologetically ambitious approach to education. The College educates pupils from ages 3 to 18 and operates as a large, dynamic community, combining day and boarding provision. It has consistently ranked at the top of national league tables and is widely regarded as a benchmark for best practice across the independent education sector. Brighton College Prep Handcross educates pupils from nursery through to 13+, with a strong emphasis on academic foundations, pastoral care and preparing pupils for progression into senior independent education, including Brighton College. Catering and hospitality are viewed as core to the pupil and staff experience, not simply a support function. Food quality, service standards, nutrition, sustainability and operational reliability are all critical to the College's daily life and reputation. The catering operation supports: A large day and boarding pupil population across multiple age groups in central Brighton and a Prep boarding school, based in Handcross High-volume daily breakfast, lunch and supper services with over 3,000 meals served per day across the group including customers with complex allergen and intolerance needs Extensive hospitality provision including: • Formal dinners and receptions • Sporting and cultural events • Parent, alumni and donor events • Conferences, summer schools and commercial lettings • A busy calendar of evening and weekend activity The operation is characterised by: • High service expectations • A strong focus on food quality, nutrition and sustainability • Significant logistical complexity • A requirement for absolute reliability alongside innovation and evolution Overall Purpose of the Role To provide strategic, operational and commercial leadership across the Brighton College (which includes Brighton College and Brighton College Prep Handcross) catering and hospitality operation, ensuring delivery of a seamless, best-in-class service that reflects the College's ambition, reputation and uncompromising standards. The role will set the strategic direction of catering and hospitality, lead and manage complex catering projects, introduce and refine structure and process, support and enable the Head of Catering Operations to deliver day-to-day excellence, and be fully accountable for financial performance, and senior stakeholder reporting. Key Responsibilities Strategic Leadership & Direction. Set and drive the strategic direction for catering and hospitality across Brighton College. Translate Brighton College's vision and values into a clear catering and hospitality strategy. Act as a senior strategic advisor to Brighton College leadership. Ensure alignment between Brighton College expectations and Lodestone House / Compass Group frameworks. Operational Excellence Oversee all catering and hospitality operations across Brighton College and Brighton College Prep Handcross.Introduce clarity, structure and rhythm into operational planning.Ensure consistently high standards of food quality, service and customer experience.Project Leadership & Change Management.Lead major catering and hospitality projects including service redesign, process implementation and offer evolution.Ensure projects are delivered on time, within scope, with minimal operational disruption and within the agreed budget.Establish clear project ownership, governance and delivery plans.Manage risk, dependencies and stakeholder expectations throughout delivery.Translate strategic intent into practical, deliverable outcomes.Financial Accountability & Commercial Performance.
Contact Centre Team Leader Location: Middlewich Salary: £26,000 - £28,000 Hours: Full-time, Monday to Friday 8am - 8pm, Saturday 8am - 1pm (shift flexibility may be required) - 37.5 Hours a Week Overview The Contact Centre Team Leader will be responsible for managing a team of advisors, ensuring performance targets are met while maintaining a high standard of customer service click apply for full job details
May 08, 2026
Full time
Contact Centre Team Leader Location: Middlewich Salary: £26,000 - £28,000 Hours: Full-time, Monday to Friday 8am - 8pm, Saturday 8am - 1pm (shift flexibility may be required) - 37.5 Hours a Week Overview The Contact Centre Team Leader will be responsible for managing a team of advisors, ensuring performance targets are met while maintaining a high standard of customer service click apply for full job details
Service Advisor Basic Salary & OTE: £41,000 Hours: Monday - Friday 7.30am till 5.30pm & 1 in 3 Saturdays 8.30am till 12.30pm Location: Aldershot Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge & RTC systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53362
May 08, 2026
Full time
Service Advisor Basic Salary & OTE: £41,000 Hours: Monday - Friday 7.30am till 5.30pm & 1 in 3 Saturdays 8.30am till 12.30pm Location: Aldershot Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge & RTC systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53362
We have an exciting job opportunity for Cisco Catalyst Network Engineer role at Newbury, UK Role: Cisco Catalyst Network Engineer Duration: Contract Location: Newbury, UK Working Hours: 24/7 Shift Rota Role We are seeking a Senior Cisco Catalyst SD-WAN Engineer to join the dedicated MES team. This role sits as an SD-WAN technical authority within the team, providing engineering consultancy, assurance, and governance across the SD-WAN estate rather than operating solely as an implementer. The successful candidate will lead and support medium, and complex network changes, incident troubleshooting as needed, assist in operational governance, and act as a technical advisor to both the customer and internal Vodafone MES teams. Key Responsibilities Act as technical authority for Cisco Catalyst SD-WAN within the dedicated MES team. Provide consultative input for Simple, medium, and complex WAN/LAN changes, Routing and design decisions (underlay/overlay, VRFs, segmentation,etc.) and risk assessment and impact analysis for proposed changes Change, Governance & Operational Assurance: Contribute to technical governance forums with the Customer and internal stakeholders. Ensure strong housekeeping and hygiene across the estate, including Configuration drift detection and remediation, Template governance in vManage, Version, feature, and compatibility alignment Help with best practice for security posture, firmware upgrade strategy etc. Work with the CTL to support CAB processes with clear, senior-level technical narratives and risk statements. Work with the CTL to design and maintain tailored dashboards in Cisco vManage aligned to customer operational and governance needs. Work with STP, CTL, Cisco and 3rd Line and others to enhance visibility, trend analysis, and proactive issue identification. Maintain a strong end-to-end view across WAN, LAN, and Wi-Fi, ensuring seamless handoff between domains. Support 3rd Line teams on complex routing scenarios, inter-domain dependencies (WAN->LAN and Security) and support for incidents and problems Ensure artefacts reflect current live state, not just original deployment intent. Comfortable engaging directly with customer technical and governance stakeholders. Required Skills & Experience Senior-level experience designing and operating Cisco Catalyst SD-WAN. Strong understanding of routing protocols (BGP, OSPF), VRF-based segmentation, AAR, QoS design and enforcement, Security services (Firewall, IDS/IPS, URL filtering) etc. Proven experience operating as a technical authority, not just a delivery engineer. Hands-on experience with Cisco vManage dashboards and APIs. Strong governance mindset, with experience in regulated or CNI environments. Ability to mentor and guide 3rd Line engineers. Desirable Experience in Critical National Infrastructure or highly regulated environments. Familiarity with ServiceNow or equivalent ITSM integration Cisco certifications (eg CCNP/CCIE Enterprise), desirable but not mandatory.
May 08, 2026
Contractor
We have an exciting job opportunity for Cisco Catalyst Network Engineer role at Newbury, UK Role: Cisco Catalyst Network Engineer Duration: Contract Location: Newbury, UK Working Hours: 24/7 Shift Rota Role We are seeking a Senior Cisco Catalyst SD-WAN Engineer to join the dedicated MES team. This role sits as an SD-WAN technical authority within the team, providing engineering consultancy, assurance, and governance across the SD-WAN estate rather than operating solely as an implementer. The successful candidate will lead and support medium, and complex network changes, incident troubleshooting as needed, assist in operational governance, and act as a technical advisor to both the customer and internal Vodafone MES teams. Key Responsibilities Act as technical authority for Cisco Catalyst SD-WAN within the dedicated MES team. Provide consultative input for Simple, medium, and complex WAN/LAN changes, Routing and design decisions (underlay/overlay, VRFs, segmentation,etc.) and risk assessment and impact analysis for proposed changes Change, Governance & Operational Assurance: Contribute to technical governance forums with the Customer and internal stakeholders. Ensure strong housekeeping and hygiene across the estate, including Configuration drift detection and remediation, Template governance in vManage, Version, feature, and compatibility alignment Help with best practice for security posture, firmware upgrade strategy etc. Work with the CTL to support CAB processes with clear, senior-level technical narratives and risk statements. Work with the CTL to design and maintain tailored dashboards in Cisco vManage aligned to customer operational and governance needs. Work with STP, CTL, Cisco and 3rd Line and others to enhance visibility, trend analysis, and proactive issue identification. Maintain a strong end-to-end view across WAN, LAN, and Wi-Fi, ensuring seamless handoff between domains. Support 3rd Line teams on complex routing scenarios, inter-domain dependencies (WAN->LAN and Security) and support for incidents and problems Ensure artefacts reflect current live state, not just original deployment intent. Comfortable engaging directly with customer technical and governance stakeholders. Required Skills & Experience Senior-level experience designing and operating Cisco Catalyst SD-WAN. Strong understanding of routing protocols (BGP, OSPF), VRF-based segmentation, AAR, QoS design and enforcement, Security services (Firewall, IDS/IPS, URL filtering) etc. Proven experience operating as a technical authority, not just a delivery engineer. Hands-on experience with Cisco vManage dashboards and APIs. Strong governance mindset, with experience in regulated or CNI environments. Ability to mentor and guide 3rd Line engineers. Desirable Experience in Critical National Infrastructure or highly regulated environments. Familiarity with ServiceNow or equivalent ITSM integration Cisco certifications (eg CCNP/CCIE Enterprise), desirable but not mandatory.
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Jaguar Land Rover Huddersfield. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Brand to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
May 08, 2026
Full time
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Jaguar Land Rover Huddersfield. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Brand to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Customer Accounts Advisor position at Trinity Estates Location - Trinity Estates - Vantage Point, 23 Mark Road, Hemel Hempstead, Herts, HP2 7DN Working Hours - 09:00 - 17:15 Monday - Friday Salary - Competitive About Trinity Estates: Trinity are one of the largest residential property management companies in England and Wales. Working with leading house builders across the country, Trinity provides residential management services nationally. Our property professionals are home based and are located locally to the sites they manage. They are fully supported by a comprehensive team in our Hertfordshire head office which comprises, Surveyors, Accountants, Legal professionals, and a large customer support team. Trinity is part of the Trinity Property Group, an Odevo Group Company. Benefits: The company offers various benefits, including: 24 days annual leave for work-life balance. Discounts on shopping and services through Perkbox. Employee Assistance Programme for confidential support. Hybrid and flexible work opportunities. Financial support for personal development. Opportunities for career growth. Recognition incentives. Cycle to Work scheme for a healthy lifestyle. Employee Referral Scheme for potential bonuses. Job Description: The role of Customer Accounts Advisor is responsible for collections and credit control, as well as maintenance of the Sales Ledger accounts for a given portfolio. Key responsibilities and tasks include: Collections, credit control and query management of a portfolio with a high volume of accounts (largely private-residential customers with the balance being businesses/organisations). Reporting on portfolio aged debt and highlighting major issues to supervisor, management and Property Team. Resolving and co-ordinating resolution of disputes/queries and account queries with internal teams to enable procurement of payment. Corresponding with debtors via telephone, written (letter/email) communications chasing settlements and addressing issues, requests, queries. Generating cyclical (process driven) reminder/chase letters, statements and coordinating instructions to external solicitors, etc. Arranging and monitoring payment plans for accounts in arrears directly with account holders. Qualifications and Skills: Candidates for this position should have the following skills and qualifications: Credit control and customer service experience. Knowledge, experience or an interest in the property management industry (service charge/rent) Excellent communications skills essential - written and spoken. Good IT experience/literacy (Word & Excel). Resilient, tenacious & target driven, with excellent organisation skills. Team player with good work ethics. Application Process: All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. For further information, or to explore more opportunities, you can visit Trinity Estates on or our . If you have questions or would like more details, you can contact our recruitment team at , quoting the reference number .
May 08, 2026
Full time
Customer Accounts Advisor position at Trinity Estates Location - Trinity Estates - Vantage Point, 23 Mark Road, Hemel Hempstead, Herts, HP2 7DN Working Hours - 09:00 - 17:15 Monday - Friday Salary - Competitive About Trinity Estates: Trinity are one of the largest residential property management companies in England and Wales. Working with leading house builders across the country, Trinity provides residential management services nationally. Our property professionals are home based and are located locally to the sites they manage. They are fully supported by a comprehensive team in our Hertfordshire head office which comprises, Surveyors, Accountants, Legal professionals, and a large customer support team. Trinity is part of the Trinity Property Group, an Odevo Group Company. Benefits: The company offers various benefits, including: 24 days annual leave for work-life balance. Discounts on shopping and services through Perkbox. Employee Assistance Programme for confidential support. Hybrid and flexible work opportunities. Financial support for personal development. Opportunities for career growth. Recognition incentives. Cycle to Work scheme for a healthy lifestyle. Employee Referral Scheme for potential bonuses. Job Description: The role of Customer Accounts Advisor is responsible for collections and credit control, as well as maintenance of the Sales Ledger accounts for a given portfolio. Key responsibilities and tasks include: Collections, credit control and query management of a portfolio with a high volume of accounts (largely private-residential customers with the balance being businesses/organisations). Reporting on portfolio aged debt and highlighting major issues to supervisor, management and Property Team. Resolving and co-ordinating resolution of disputes/queries and account queries with internal teams to enable procurement of payment. Corresponding with debtors via telephone, written (letter/email) communications chasing settlements and addressing issues, requests, queries. Generating cyclical (process driven) reminder/chase letters, statements and coordinating instructions to external solicitors, etc. Arranging and monitoring payment plans for accounts in arrears directly with account holders. Qualifications and Skills: Candidates for this position should have the following skills and qualifications: Credit control and customer service experience. Knowledge, experience or an interest in the property management industry (service charge/rent) Excellent communications skills essential - written and spoken. Good IT experience/literacy (Word & Excel). Resilient, tenacious & target driven, with excellent organisation skills. Team player with good work ethics. Application Process: All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. For further information, or to explore more opportunities, you can visit Trinity Estates on or our . If you have questions or would like more details, you can contact our recruitment team at , quoting the reference number .
Generator Specialist TFA page is loaded Generator Specialist TFAlocations: United Kingdomtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR102314At Arabelle Solutions, part of EDF Group, we're proud to design services and solutions that are generating power not just for today and tomorrow but for generations to come. You'll work alongside passionate bright minds. We offer a broad range of opportunities for those eager to build tomorrow's world. We believe a supportive culture is key to reach common goals. Diversity and an inclusive mindset makes us and our business stronger.The Generator Specialist Technical Field Advisor (TFA) travels to customer sites in the UK and Overseas to support our customers with their installation, maintenance, retrofits and warranty work on Nuclear power generation rotating equipment, primarily Generators, Motors and Exciters. In order to provide technical direction to others, this position requires technical competence in reading and interpreting engineering documents including but not restricted to Technical & Quality instructions and engineering drawings.The Generator Specialist TFA implements and executes the work under Quality, Safety and Environmental policies, behaving in a professional manner as an example for others and provide full and active commitment in the deployment of the EHS Policies and any additional project-specific written statement or procedures. Location: UK & Overseas Essential Function & Responsibilities Perform on-site Generator inspection, rewinds, installation, ongoing preventive maintenance, repair after installation. Perform inspection and testing of the generator field and stator utilising the latest technology. Direct and perform repair or inspection procedures utilising the latest electronic communication, references and documentation technologies. Strong knowledge and experience with AC and DC Motors / Generators. Working knowledge of basic electrical circuits and electrical troubleshooting. Working knowledge of prints/print reading, such as manufacturing drawings, P&IDs and schematic drawings. Pre-outage planning, possibly recommending and administering policies and procedures as part of the planning process, Lead execution of projects, including: generator field and stator rewinds, general generator repairs, and inspections. Respond to requests for emergency repairs and services to troublesome equipment Provide Technical Instruction and assistance to customer representatives regarding installation, operation, repair and maintenance at customer's sites Perform administrative functions such as: writing and amending as required Risk Assessments & Method statements, writing Technical Reports in FieldVision, reviewing and amending quality documentation, ordering materials, securing quotations, preparing job status reports, reports to customers. Signs off on all changes implemented. Coach, mentor and train other Field Engineers and team members as required, to impart and perpetuate field engineering and/or product knowledge. Drive customer satisfaction through commitment to quality. Maintain strong safety mindset to assure the executed work reflects the technical requirements within Arabelle Solutions, customers and legislative safety standards. Knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage and other OEM designs. Prepare timely and accurate technical reports in FieldVision for customer records and a reference for future outages. Ensure all parts needed for the job are shipped to the site and checked before installation. Participate as a Service Team member dedicated to Safety metrics. Perform walk-downs during installation to ensure that workforce under his technical direction are working safely, and delivering the highest standard of work. Provide Supervision of team as required to execute the job when needed. Perform aftermarket upgrades that need to be performed at the site level. Perform other duties as assigned Qualifications /Requirements Technical/University degree or qualifying experience OR a High School Diploma / GED with extensive experience in a Field Services role Strong experience in a field services or power generation equipment maintenance position Technical competence in reading measuring equipment. Extensive travel to and from projects and various field assignments will be required, UK & Overseas. High Level of Computer Literacy required. Fluent in English language. Desired Characteristics High Experienced level, has the knowledge and skill to oversee outage management within a competency and may possesses expertise in a secondary competency. Some Winding knowledge and background to perform inspections with non diagnostic or electrical intervention. Demonstrates mentor and team lead skills. Experience and training on Alstom, Siemens or other OEM equipment is preferred Extensive Field Engineering Services experience is required Strong organizational skills Strong project management skills Strong oral and written communication skills Strong interpersonal and leadership skills Strong business acumen and ability to sell Arabelle Solutions products to the customer when required.Join us and work with global teams to support global customers ! At Arabelle Solutions, we have team members of more than 49 nationalities spread across 16 countries.At Arabelle Solutions, we know diversity makes teams and business stronger.Arabelle Solutions believes that investing in employee development is key to our success. Our culture of learning focuses on developing our people and promoting the skills for the future. Thrive in a supportive work culture that is committed to continuous learning. Get In TouchIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match !
May 08, 2026
Full time
Generator Specialist TFA page is loaded Generator Specialist TFAlocations: United Kingdomtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR102314At Arabelle Solutions, part of EDF Group, we're proud to design services and solutions that are generating power not just for today and tomorrow but for generations to come. You'll work alongside passionate bright minds. We offer a broad range of opportunities for those eager to build tomorrow's world. We believe a supportive culture is key to reach common goals. Diversity and an inclusive mindset makes us and our business stronger.The Generator Specialist Technical Field Advisor (TFA) travels to customer sites in the UK and Overseas to support our customers with their installation, maintenance, retrofits and warranty work on Nuclear power generation rotating equipment, primarily Generators, Motors and Exciters. In order to provide technical direction to others, this position requires technical competence in reading and interpreting engineering documents including but not restricted to Technical & Quality instructions and engineering drawings.The Generator Specialist TFA implements and executes the work under Quality, Safety and Environmental policies, behaving in a professional manner as an example for others and provide full and active commitment in the deployment of the EHS Policies and any additional project-specific written statement or procedures. Location: UK & Overseas Essential Function & Responsibilities Perform on-site Generator inspection, rewinds, installation, ongoing preventive maintenance, repair after installation. Perform inspection and testing of the generator field and stator utilising the latest technology. Direct and perform repair or inspection procedures utilising the latest electronic communication, references and documentation technologies. Strong knowledge and experience with AC and DC Motors / Generators. Working knowledge of basic electrical circuits and electrical troubleshooting. Working knowledge of prints/print reading, such as manufacturing drawings, P&IDs and schematic drawings. Pre-outage planning, possibly recommending and administering policies and procedures as part of the planning process, Lead execution of projects, including: generator field and stator rewinds, general generator repairs, and inspections. Respond to requests for emergency repairs and services to troublesome equipment Provide Technical Instruction and assistance to customer representatives regarding installation, operation, repair and maintenance at customer's sites Perform administrative functions such as: writing and amending as required Risk Assessments & Method statements, writing Technical Reports in FieldVision, reviewing and amending quality documentation, ordering materials, securing quotations, preparing job status reports, reports to customers. Signs off on all changes implemented. Coach, mentor and train other Field Engineers and team members as required, to impart and perpetuate field engineering and/or product knowledge. Drive customer satisfaction through commitment to quality. Maintain strong safety mindset to assure the executed work reflects the technical requirements within Arabelle Solutions, customers and legislative safety standards. Knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage and other OEM designs. Prepare timely and accurate technical reports in FieldVision for customer records and a reference for future outages. Ensure all parts needed for the job are shipped to the site and checked before installation. Participate as a Service Team member dedicated to Safety metrics. Perform walk-downs during installation to ensure that workforce under his technical direction are working safely, and delivering the highest standard of work. Provide Supervision of team as required to execute the job when needed. Perform aftermarket upgrades that need to be performed at the site level. Perform other duties as assigned Qualifications /Requirements Technical/University degree or qualifying experience OR a High School Diploma / GED with extensive experience in a Field Services role Strong experience in a field services or power generation equipment maintenance position Technical competence in reading measuring equipment. Extensive travel to and from projects and various field assignments will be required, UK & Overseas. High Level of Computer Literacy required. Fluent in English language. Desired Characteristics High Experienced level, has the knowledge and skill to oversee outage management within a competency and may possesses expertise in a secondary competency. Some Winding knowledge and background to perform inspections with non diagnostic or electrical intervention. Demonstrates mentor and team lead skills. Experience and training on Alstom, Siemens or other OEM equipment is preferred Extensive Field Engineering Services experience is required Strong organizational skills Strong project management skills Strong oral and written communication skills Strong interpersonal and leadership skills Strong business acumen and ability to sell Arabelle Solutions products to the customer when required.Join us and work with global teams to support global customers ! At Arabelle Solutions, we have team members of more than 49 nationalities spread across 16 countries.At Arabelle Solutions, we know diversity makes teams and business stronger.Arabelle Solutions believes that investing in employee development is key to our success. Our culture of learning focuses on developing our people and promoting the skills for the future. Thrive in a supportive work culture that is committed to continuous learning. Get In TouchIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match !
Client Manager - Join a Modern, People-Focused Accountancy Practice Edinburgh Are you an experienced accountant who thrives on building genuine relationships with clients and making a real impact in their businesses? If you're looking for a role where your ideas are valued, your growth is supported, and your work truly matters-this could be the perfect fit. About Us We're a forward-thinking accountancy practice that believes in doing things differently. We combine smart technology with a personal touch to help our clients grow, and we're proud of the long-term relationships we've built with them. Now, we're looking for a Client Manager to join our friendly, ambitious team. What You'll Be Doing As a Client Manager, you'll be the go-to advisor for a portfolio of small and medium-sized businesses. You'll help them stay on top of their finances, make informed decisions, and feel confident about the future. Here's what your day-to-day might look like: Preparing year-end accounts and tax returns using IRIS Supporting directors with self-assessment tax returns Reviewing VAT returns and peer-checking colleagues' work Hosting pre- and post-year-end meetings to guide clients through key milestones Preparing management accounts and attending client meetings Pricing jobs fairly and profitably, and spotting opportunities to add value Staying sharp with Xero and its add-ons (like Dext, Futrli, EPOS systems) Ensuring AML compliance and championing continuous improvement Who You Are You've worked in an accountancy practice and know what great client service looks like You're confident with IRIS and Xero (bonus points for certification!) You're tech-savvy and curious about new tools that make life easier You're organised, proactive, and love helping clients succeed You're a great communicator who enjoys working with people Why You'll Love Working Here Flexible hybrid working-because life happens outside the office too A supportive team that celebrates wins and learns together Opportunities to grow your skills and shape your role A modern, collaborative culture that values your input If you like the look of this vacancy and think you could perform the role, but, you don't think you meet all the requirements, please DO APPLY for this opportunity. Data shows that certain groups, mainly women and people from BIPOC communities, are less likely to apply for jobs where they don't meet 100% of role. iMultiply would encourage you to apply for roles where there is room for development and growth. iMultiply is committed to diversity and will promote diversity for all employees, workers and applicants. iMultiply will treat everyone equally and will not discriminate on the grounds of an individual's protected characteristic.
May 08, 2026
Full time
Client Manager - Join a Modern, People-Focused Accountancy Practice Edinburgh Are you an experienced accountant who thrives on building genuine relationships with clients and making a real impact in their businesses? If you're looking for a role where your ideas are valued, your growth is supported, and your work truly matters-this could be the perfect fit. About Us We're a forward-thinking accountancy practice that believes in doing things differently. We combine smart technology with a personal touch to help our clients grow, and we're proud of the long-term relationships we've built with them. Now, we're looking for a Client Manager to join our friendly, ambitious team. What You'll Be Doing As a Client Manager, you'll be the go-to advisor for a portfolio of small and medium-sized businesses. You'll help them stay on top of their finances, make informed decisions, and feel confident about the future. Here's what your day-to-day might look like: Preparing year-end accounts and tax returns using IRIS Supporting directors with self-assessment tax returns Reviewing VAT returns and peer-checking colleagues' work Hosting pre- and post-year-end meetings to guide clients through key milestones Preparing management accounts and attending client meetings Pricing jobs fairly and profitably, and spotting opportunities to add value Staying sharp with Xero and its add-ons (like Dext, Futrli, EPOS systems) Ensuring AML compliance and championing continuous improvement Who You Are You've worked in an accountancy practice and know what great client service looks like You're confident with IRIS and Xero (bonus points for certification!) You're tech-savvy and curious about new tools that make life easier You're organised, proactive, and love helping clients succeed You're a great communicator who enjoys working with people Why You'll Love Working Here Flexible hybrid working-because life happens outside the office too A supportive team that celebrates wins and learns together Opportunities to grow your skills and shape your role A modern, collaborative culture that values your input If you like the look of this vacancy and think you could perform the role, but, you don't think you meet all the requirements, please DO APPLY for this opportunity. Data shows that certain groups, mainly women and people from BIPOC communities, are less likely to apply for jobs where they don't meet 100% of role. iMultiply would encourage you to apply for roles where there is room for development and growth. iMultiply is committed to diversity and will promote diversity for all employees, workers and applicants. iMultiply will treat everyone equally and will not discriminate on the grounds of an individual's protected characteristic.
Senior Service Advisor Basic Salary: £32,000 OTE : £40,000 + Hours: Monday - Friday 8am till 6pm Location: Feltham Benefits: NO WEEKENDS Are you an enthusiastic, team player, hard working Senior Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Senior Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Overseeing the Service Team Maintaining a high level of customer service score Skills and Qualifications of a Senior Service Advisor Must have previous experience as a Service Advisor or Senior Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Senior Service Advisor position, please Skills and quote job number: 53252
May 08, 2026
Full time
Senior Service Advisor Basic Salary: £32,000 OTE : £40,000 + Hours: Monday - Friday 8am till 6pm Location: Feltham Benefits: NO WEEKENDS Are you an enthusiastic, team player, hard working Senior Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Senior Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Overseeing the Service Team Maintaining a high level of customer service score Skills and Qualifications of a Senior Service Advisor Must have previous experience as a Service Advisor or Senior Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Senior Service Advisor position, please Skills and quote job number: 53252
We're looking for a customer focused Aftersales Consultant to join our dynamic team and play a key role in delivering an exceptional customer experience. About the role You'll be at the heart of our Aftersales operation, managing inbound and outbound service booking calls and ensuring every customer enjoys a professional and efficient journey. From scheduling appointments to providing clear, helpful information, you'll make every interaction count. Your day-to-day will include: Managing service leads generated through the myAudi app and connected car technologies Driving high-quality bookings via platforms like Motability, 1link, online booking systems, and digital enquiries Supporting our Service Advisors and Hosts in the reception area Handling pre-calls, customer updates, invoicing, and post-visit feedback Assisting with our Fast Track Programmes and maintaining contact throughout the workshop visit Supporting the dealership with telephony processes Why join us? This is a fantastic opportunity to work with cutting-edge digital systems, and be part of a team that values excellence and customer care. This is a fast-paced role where customer care always comes first. You'll take the time to build rapport, understand customer needs, and deliver a professional and friendly experience at all times. This is a full-time position, including Saturday mornings on a rota. Full training will be provided through our dedicated in-house Learning & Development team, as well as manufacturer training from Audi. About you: Strong organisational and administrative skills Excellent attention to detail and a customer-focused approach A background in customer service, ideally in a busy or call-handling environment Experience with Kerridge would be an advantage (but not essential) When applying for this role please consider that we require candidates to have customer service experience within a retail environment as a minimum requirement for this role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
May 08, 2026
Full time
We're looking for a customer focused Aftersales Consultant to join our dynamic team and play a key role in delivering an exceptional customer experience. About the role You'll be at the heart of our Aftersales operation, managing inbound and outbound service booking calls and ensuring every customer enjoys a professional and efficient journey. From scheduling appointments to providing clear, helpful information, you'll make every interaction count. Your day-to-day will include: Managing service leads generated through the myAudi app and connected car technologies Driving high-quality bookings via platforms like Motability, 1link, online booking systems, and digital enquiries Supporting our Service Advisors and Hosts in the reception area Handling pre-calls, customer updates, invoicing, and post-visit feedback Assisting with our Fast Track Programmes and maintaining contact throughout the workshop visit Supporting the dealership with telephony processes Why join us? This is a fantastic opportunity to work with cutting-edge digital systems, and be part of a team that values excellence and customer care. This is a fast-paced role where customer care always comes first. You'll take the time to build rapport, understand customer needs, and deliver a professional and friendly experience at all times. This is a full-time position, including Saturday mornings on a rota. Full training will be provided through our dedicated in-house Learning & Development team, as well as manufacturer training from Audi. About you: Strong organisational and administrative skills Excellent attention to detail and a customer-focused approach A background in customer service, ideally in a busy or call-handling environment Experience with Kerridge would be an advantage (but not essential) When applying for this role please consider that we require candidates to have customer service experience within a retail environment as a minimum requirement for this role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Commercial Services Coordinator Location: Remote Salary: £26,227.50 per annum Are you highly organised, customer-focused and experienced in property or conveyancing administration? We re looking for a Commercial Services Coordinator to join our Commercial & Revenue team, where you ll play a key role in delivering high-quality home ownership and commercial transactions that help us reinvest in new homes for those who need them most. About the role Working closely with customers, solicitors and internal stakeholders, you ll manage a varied caseload of home ownership transactions, including shared ownership resales, lease extensions, retirement properties, garages, and Right to Buy/Right to Acquire applications. You ll provide clear, specialist advice, ensure legal and policy compliance, and deliver an efficient, professional service from enquiry through to completion. This is a busy and rewarding role that suits someone who thrives on juggling multiple cases, enjoys working with detail, and is confident explaining complex information in a clear and customer-friendly way. Key responsibilities Manage and progress a portfolio of around live cases, ensuring transactions are completed within required timescales Process Voluntary Right to Buy, Right to Buy and Right to Acquire applications in line with legislation and Homes England guidance Provide specialist advice on leases, service charges and home ownership obligations Liaise with solicitors, surveyors, valuers, financial advisors and local authorities to progress sales and resales efficiently Review and approve legal documents such as mortgage offers, leases, completion statements and notices of transfer Carry out affordability and income/expenditure assessments for potential purchasers Coordinate valuations, EPCs and other external reports to support sales activity Maintain accurate records on customer management systems and track income and expenditure from transactions Deliver excellent customer service via phone, email and written correspondence What we re looking for A strong commitment to delivering excellent customer service Experience or knowledge of property sales, leasehold or conveyancing processes Ability to manage a high-volume caseload while maintaining attention to detail Confident in reading, interpreting and explaining legal and lease documentation Strong organisational, numeracy and literacy skills Comfortable working with Microsoft Outlook, Word and Excel Proactive, flexible and able to work independently as well as part of a team Why join us? You ll be part of a supportive and knowledgeable team, making a real impact by helping customers through important home ownership decisions while contributing to income generation that supports future housing development. We offer variety, responsibility and the opportunity to build specialist expertise in a highly respected organisation. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
May 08, 2026
Full time
Commercial Services Coordinator Location: Remote Salary: £26,227.50 per annum Are you highly organised, customer-focused and experienced in property or conveyancing administration? We re looking for a Commercial Services Coordinator to join our Commercial & Revenue team, where you ll play a key role in delivering high-quality home ownership and commercial transactions that help us reinvest in new homes for those who need them most. About the role Working closely with customers, solicitors and internal stakeholders, you ll manage a varied caseload of home ownership transactions, including shared ownership resales, lease extensions, retirement properties, garages, and Right to Buy/Right to Acquire applications. You ll provide clear, specialist advice, ensure legal and policy compliance, and deliver an efficient, professional service from enquiry through to completion. This is a busy and rewarding role that suits someone who thrives on juggling multiple cases, enjoys working with detail, and is confident explaining complex information in a clear and customer-friendly way. Key responsibilities Manage and progress a portfolio of around live cases, ensuring transactions are completed within required timescales Process Voluntary Right to Buy, Right to Buy and Right to Acquire applications in line with legislation and Homes England guidance Provide specialist advice on leases, service charges and home ownership obligations Liaise with solicitors, surveyors, valuers, financial advisors and local authorities to progress sales and resales efficiently Review and approve legal documents such as mortgage offers, leases, completion statements and notices of transfer Carry out affordability and income/expenditure assessments for potential purchasers Coordinate valuations, EPCs and other external reports to support sales activity Maintain accurate records on customer management systems and track income and expenditure from transactions Deliver excellent customer service via phone, email and written correspondence What we re looking for A strong commitment to delivering excellent customer service Experience or knowledge of property sales, leasehold or conveyancing processes Ability to manage a high-volume caseload while maintaining attention to detail Confident in reading, interpreting and explaining legal and lease documentation Strong organisational, numeracy and literacy skills Comfortable working with Microsoft Outlook, Word and Excel Proactive, flexible and able to work independently as well as part of a team Why join us? You ll be part of a supportive and knowledgeable team, making a real impact by helping customers through important home ownership decisions while contributing to income generation that supports future housing development. We offer variety, responsibility and the opportunity to build specialist expertise in a highly respected organisation. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
A luxury fashion brand in Greater London is seeking an experienced Client Advisor to manage client relationships and sales operations. The position requires a minimum of 5 years of experience in luxury retail, particularly with VIP clients, along with a strong background in high-ticket sales. Responsibilities include delivering exceptional customer experiences, strategic use of CRM tools, and actively achieving sales targets. This role is critical in maintaining the brand's high service standards.
May 08, 2026
Full time
A luxury fashion brand in Greater London is seeking an experienced Client Advisor to manage client relationships and sales operations. The position requires a minimum of 5 years of experience in luxury retail, particularly with VIP clients, along with a strong background in high-ticket sales. Responsibilities include delivering exceptional customer experiences, strategic use of CRM tools, and actively achieving sales targets. This role is critical in maintaining the brand's high service standards.
The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world class team coming from category defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting edge technology, expanding into new global markets, and-above all-driving incredible value for our customers. Join us! Your Role As a Solutions Consultant on the Zip AI team, you'll be the technical partner enterprise customers trust to bring AI powered automation to life. You'll work hands on with procurement, finance, and operations leaders to design, build, and deploy AI agents that transform how their teams work-from invoice processing to contract review and beyond. This role blends deep technical work with strategic customer engagement. You'll architect agent workflows, optimize prompts, integrate with complex tech stacks, and guide customers from initial discovery through successful deployment and expansion. Working closely with Sales, Customer Success, and Product, you'll help customers unlock the full potential of Zip's AI platform while bringing field insights back to shape our roadmap. You'll work with a variety of industries and company stages. Current customers include Coinbase, Snowflake, Notion, Canva, Samsara, and Databricks. You Will Partner with Sales and Customer Success to deeply understand customer requirements, translate them into technical solutions, and serve as a trusted advisor from initial evaluation through deployment and expansion Lead technical discovery to map customer workflows, identify automation opportunities, and design agent architectures that deliver measurable value Build and optimize AI agents-configuring workflows, writing and refining prompts, and tuning agent behavior to meet customer requirements Own integrations between Zip AI agents and customer systems (ERPs, CLMs, ticketing, TPRM, and other procurement tools) using middleware and iPaaS platforms Drive successful implementations end to end-scoping requirements, documenting architecture, testing configurations, troubleshooting issues, and ensuring smooth go lives Enable customer teams to manage and improve their agents, building confidence and long term self sufficiency Gather insights on how customers are deploying AI agents, identify emerging patterns, and deliver structured feedback to Product and Engineering Qualifications 5+ years of experience in technical customer facing roles such as Solutions Architect, Solutions Engineer, Technical Consultant, or Implementation Engineer Hands on experience building or deploying AI/LLM powered solutions, with a working understanding of functional LLM fundamentals and prompt engineering Strong technical credibility-you can lead architectural discussions, work through complex integration challenges, and earn the trust of technical stakeholders Experience with middleware platforms, iPaaS tools, or integration architecture; comfortable with REST APIs, webhooks, and authentication protocols Track record of managing enterprise customer engagements and delivering successful implementations in fast paced environments Strong communication skills with the ability to translate technical concepts for non technical stakeholders across procurement, finance, and operations Extreme attention to detail and a relentless focus on customer outcomes Nice to Have: Experience with agent building tools (e.g., n8n, Glean) or familiarity with MCP (Model Context Protocol) Background in ERP, P2P, CLM, or procurement systems Python or JavaScript scripting experience Perks & Benefits At Zip, we're committed to providing our employees with everything they need to do their best work. Start up equity Health, vision & dental coverage Flexible PTO Apple equipment plus home office budget We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
May 08, 2026
Full time
The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world class team coming from category defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting edge technology, expanding into new global markets, and-above all-driving incredible value for our customers. Join us! Your Role As a Solutions Consultant on the Zip AI team, you'll be the technical partner enterprise customers trust to bring AI powered automation to life. You'll work hands on with procurement, finance, and operations leaders to design, build, and deploy AI agents that transform how their teams work-from invoice processing to contract review and beyond. This role blends deep technical work with strategic customer engagement. You'll architect agent workflows, optimize prompts, integrate with complex tech stacks, and guide customers from initial discovery through successful deployment and expansion. Working closely with Sales, Customer Success, and Product, you'll help customers unlock the full potential of Zip's AI platform while bringing field insights back to shape our roadmap. You'll work with a variety of industries and company stages. Current customers include Coinbase, Snowflake, Notion, Canva, Samsara, and Databricks. You Will Partner with Sales and Customer Success to deeply understand customer requirements, translate them into technical solutions, and serve as a trusted advisor from initial evaluation through deployment and expansion Lead technical discovery to map customer workflows, identify automation opportunities, and design agent architectures that deliver measurable value Build and optimize AI agents-configuring workflows, writing and refining prompts, and tuning agent behavior to meet customer requirements Own integrations between Zip AI agents and customer systems (ERPs, CLMs, ticketing, TPRM, and other procurement tools) using middleware and iPaaS platforms Drive successful implementations end to end-scoping requirements, documenting architecture, testing configurations, troubleshooting issues, and ensuring smooth go lives Enable customer teams to manage and improve their agents, building confidence and long term self sufficiency Gather insights on how customers are deploying AI agents, identify emerging patterns, and deliver structured feedback to Product and Engineering Qualifications 5+ years of experience in technical customer facing roles such as Solutions Architect, Solutions Engineer, Technical Consultant, or Implementation Engineer Hands on experience building or deploying AI/LLM powered solutions, with a working understanding of functional LLM fundamentals and prompt engineering Strong technical credibility-you can lead architectural discussions, work through complex integration challenges, and earn the trust of technical stakeholders Experience with middleware platforms, iPaaS tools, or integration architecture; comfortable with REST APIs, webhooks, and authentication protocols Track record of managing enterprise customer engagements and delivering successful implementations in fast paced environments Strong communication skills with the ability to translate technical concepts for non technical stakeholders across procurement, finance, and operations Extreme attention to detail and a relentless focus on customer outcomes Nice to Have: Experience with agent building tools (e.g., n8n, Glean) or familiarity with MCP (Model Context Protocol) Background in ERP, P2P, CLM, or procurement systems Python or JavaScript scripting experience Perks & Benefits At Zip, we're committed to providing our employees with everything they need to do their best work. Start up equity Health, vision & dental coverage Flexible PTO Apple equipment plus home office budget We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
Our client is seeking a Senior Account Escalation Manager to manage proactive escalation engagements. Delivering an enhanced level of interaction and personalized service to accounts that require proactive support. The Account Escalation Manager establishes a trusted short-term advisor relationship that works to ensure the overall customer satisfaction with our products and services. Inside IR35 Hybrid working Some business travel required Responsibilities Primary focus on delivering proactive engagements through the Preventative Escalation models. Understand all aspects of the engagement and develop a clear scope and get-well plan. 100% ownership of the proactive account escalation engagement and all activities that make up the get-well plan. Maintain disciplined and regular communications within accounts, from C-level executives to front line administrators, while building credibility through timely action and responsiveness during the proactive engagement. Co-ordination with all internal subject matter experts and stakeholders, acting as the primary decision point for all active customer activities pertaining to the proactive account escalation. Customer champion, a resource specifically focused on ensuring the customer environment maintains a stable state and increase customer satisfaction with ServiceNow, resulting in the continued growth of the account. Provide support on complex reactive account escalations as the business requires. Skills Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI's potential impact on the function or industry Ability to see the bigger picture in situations Possess the type of magnetic personality that naturally builds relationships and instils trust Proven experience in similar roles at other Enterprise Software, ideally ITIL related companies, to include technical account management, program or project management. Experience working with Enterprise Software companies. Excellent written and verbal communication skills, with strong presentation and facilitation skills. Ability to effectively work in a culturally diverse environment Strong organizational and analytical skills Experience dealing with technical end-users in a support role ServiceNow Platform experience is a plus Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
May 08, 2026
Contractor
Our client is seeking a Senior Account Escalation Manager to manage proactive escalation engagements. Delivering an enhanced level of interaction and personalized service to accounts that require proactive support. The Account Escalation Manager establishes a trusted short-term advisor relationship that works to ensure the overall customer satisfaction with our products and services. Inside IR35 Hybrid working Some business travel required Responsibilities Primary focus on delivering proactive engagements through the Preventative Escalation models. Understand all aspects of the engagement and develop a clear scope and get-well plan. 100% ownership of the proactive account escalation engagement and all activities that make up the get-well plan. Maintain disciplined and regular communications within accounts, from C-level executives to front line administrators, while building credibility through timely action and responsiveness during the proactive engagement. Co-ordination with all internal subject matter experts and stakeholders, acting as the primary decision point for all active customer activities pertaining to the proactive account escalation. Customer champion, a resource specifically focused on ensuring the customer environment maintains a stable state and increase customer satisfaction with ServiceNow, resulting in the continued growth of the account. Provide support on complex reactive account escalations as the business requires. Skills Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI's potential impact on the function or industry Ability to see the bigger picture in situations Possess the type of magnetic personality that naturally builds relationships and instils trust Proven experience in similar roles at other Enterprise Software, ideally ITIL related companies, to include technical account management, program or project management. Experience working with Enterprise Software companies. Excellent written and verbal communication skills, with strong presentation and facilitation skills. Ability to effectively work in a culturally diverse environment Strong organizational and analytical skills Experience dealing with technical end-users in a support role ServiceNow Platform experience is a plus Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Complaints Advisor - Financial Services (Remote) Salary: From 30,000 per year Location: Fully Remote (Work from Home) Job Type: Full-time, Permanent Hours: 40 hours per week (8am-8pm, Monday-Saturday) Start Dates: From June onwards About the Role We are hiring experienced Complaints Advisors to join a well-established financial services organisation, recognised as a Great Place to Work UK (2025) . This is a fully remote role where you will handle and resolve customer complaints within an FCA-regulated environment , ensuring fair outcomes and high-quality customer service. What You'll Be Doing Investigating and resolving customer complaints Handling complex and regulated cases Writing clear and compliant responses and case notes Communicating with customers by phone and email Working within FCA and compliance guidelines Meeting SLA, quality, and productivity targets Identifying risks and escalating where needed What We're Looking For Minimum 12 months complaints handling experience in a UK FCA-regulated financial services role (essential) Strong written and verbal communication skills Ability to manage workload and meet deadlines Confident handling difficult conversations Comfortable working in a fast-paced environment Key Skills Attention to detail Problem-solving skills Calm and professional under pressure Strong customer service focus Organised and reliable Team player with a proactive attitude Training & Checks 2 weeks training + 2 weeks supported "Grad Bay" You must pass the following checks: Right to Work in the UK Criminal Record Check Credit Check CIFAS & Sanctions checks What's in It for You Fully remote role from day one Join a supportive and growing financial services business Great opportunity to develop your career in a regulated environment Structured training and ongoing support If you have FCA complaints experience and are looking for your next remote opportunity, apply today. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
May 08, 2026
Full time
Complaints Advisor - Financial Services (Remote) Salary: From 30,000 per year Location: Fully Remote (Work from Home) Job Type: Full-time, Permanent Hours: 40 hours per week (8am-8pm, Monday-Saturday) Start Dates: From June onwards About the Role We are hiring experienced Complaints Advisors to join a well-established financial services organisation, recognised as a Great Place to Work UK (2025) . This is a fully remote role where you will handle and resolve customer complaints within an FCA-regulated environment , ensuring fair outcomes and high-quality customer service. What You'll Be Doing Investigating and resolving customer complaints Handling complex and regulated cases Writing clear and compliant responses and case notes Communicating with customers by phone and email Working within FCA and compliance guidelines Meeting SLA, quality, and productivity targets Identifying risks and escalating where needed What We're Looking For Minimum 12 months complaints handling experience in a UK FCA-regulated financial services role (essential) Strong written and verbal communication skills Ability to manage workload and meet deadlines Confident handling difficult conversations Comfortable working in a fast-paced environment Key Skills Attention to detail Problem-solving skills Calm and professional under pressure Strong customer service focus Organised and reliable Team player with a proactive attitude Training & Checks 2 weeks training + 2 weeks supported "Grad Bay" You must pass the following checks: Right to Work in the UK Criminal Record Check Credit Check CIFAS & Sanctions checks What's in It for You Fully remote role from day one Join a supportive and growing financial services business Great opportunity to develop your career in a regulated environment Structured training and ongoing support If you have FCA complaints experience and are looking for your next remote opportunity, apply today. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Glasgow Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
May 08, 2026
Full time
What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Glasgow Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
Service Advisor - Automotive Dealership Location: Croydon Hours: Monday-Friday, 8:00am-5:30pm Salary: £32,000 - £33,000 + Performance Bonus Weekend Work: None - Enjoy Your Weekends Free! Are you a motivated, customer-focused Service Advisor looking to take the next step in your automotive career? Join a reputable and supportive dealership where your skills, enthusiasm, and team spirit will be genuinely valued. What You'll Be Doing Managing and coordinating all Service Department bookings. Ensuring efficient workshop loading while delivering outstanding customer service. Identifying and promoting additional work, including service plans and special offers. Acting as a key point of contact between customers and the workshop team. What We're Looking For Previous experience as a Service Advisor within a dealership environment. Knowledge of Kerridge, 1Link, Pinnacle, or similar DMS systems. A proven ability to upsell products or services. A full, valid UK manual driving licence (subject to driver checks). A positive attitude, strong communication skills, and a desire to deliver excellent service. What You'll Get in Return Performance-related bonus No weekend working - enjoy a great work-life balance Supportive team environment and a respected employer If you're interested in this Service Advisor opportunity, please contact Skills and quote Job Number: 52872
May 08, 2026
Full time
Service Advisor - Automotive Dealership Location: Croydon Hours: Monday-Friday, 8:00am-5:30pm Salary: £32,000 - £33,000 + Performance Bonus Weekend Work: None - Enjoy Your Weekends Free! Are you a motivated, customer-focused Service Advisor looking to take the next step in your automotive career? Join a reputable and supportive dealership where your skills, enthusiasm, and team spirit will be genuinely valued. What You'll Be Doing Managing and coordinating all Service Department bookings. Ensuring efficient workshop loading while delivering outstanding customer service. Identifying and promoting additional work, including service plans and special offers. Acting as a key point of contact between customers and the workshop team. What We're Looking For Previous experience as a Service Advisor within a dealership environment. Knowledge of Kerridge, 1Link, Pinnacle, or similar DMS systems. A proven ability to upsell products or services. A full, valid UK manual driving licence (subject to driver checks). A positive attitude, strong communication skills, and a desire to deliver excellent service. What You'll Get in Return Performance-related bonus No weekend working - enjoy a great work-life balance Supportive team environment and a respected employer If you're interested in this Service Advisor opportunity, please contact Skills and quote Job Number: 52872
What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Glasgow Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
May 08, 2026
Full time
What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Glasgow Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
