Head of IT Risk - Banking - Influence Board & ExCo Senior Head of IT Risk opportunity with a major UK bank undergoing significant technology transformation. This is a high-impact leadership role with direct exposure to ExCo, Board Risk and senior technology leadership, focused on shaping the IT risk strategy, influencing complex change programmes, strengthening risk forums and ensuring technology risk is properly understood, challenged and managed across the bank. The emphasis is on real risk leadership, not controls administration. Main Responsibilities Forge strong partnerships with Exco, UKTL and senior leadership to ensure IT risk is considered as part of all IT activity with risks identified, assessed and managed. Develop and implement the IT Risk Management Strategy, aligned to overall IT strategy, business strategy and Risk Management Framework. Oversee complex IT Change programmes to influence and maintain objective view of the effectiveness of Risk mitigation being delivered by the Change programme and any Operational risks expected to be introduced by the Change programme. Oversee the implementation of new GRC system within - gathering and prioritising requirements, implementation, training & support Embed and maintain oversight of the effectiveness of the application of the Operational Risk Management Framework to support the identification, assessment and oversight of ICT related risk across the Bank and support their articulation to risk forums and committees in terms of impact, priority, cause and treatment plans. Ensure strong controls focus The development and operation of Key Risk Indicator Reporting to cover key Level 2 UKT risk reporting into management forums Develop materials and represent Tech Management and Board Risk committees as required. Own and drive the success of Risk Forums and facilitate strong summary/thematic reporting capability across key risks applicable to Tech Manage a team of resources and capabilities to deliver the responsibilities of the department, which includes recruitment, people management and career development in line with HR requirements Take responsibility to identify, diagnose, establish facts and solution complex technical and organisational issues, ensuring documented transparent risk management. Receive and resolve complex technical and organisational escalations. Receive complex risk escalations, work with stakeholders to ensure robust and workable plans are developed and agreed Influence at Roadmap steerco and risk committees to achieve good risk outcomes Maintain and operate a robust community of practice for IT Risk partners Embedded into UKT Departments. Ensure headcount and skills demand and supply, training and development of staff. Take long term strategic ownership of capabilities within area of responsibility defining and agreeing current and target state and multi-year plans to achieve them. Ideal Candidate Deep understanding and experience of IT risk management frameworks and methodologies and experience of Leading risk functions Deep understanding and experience of IT Risk management within Change Strong analytical and problem solving skills including the ability to analyse complex data and develop effective solutions Senior level IT Leadership experience, deep understanding of IT Engineering, Development & Operations in a Financial Services organisation, and an understanding of regulatory requirements Ability to establish facts, develop & document potential solutions and ensure views are aligned with pragmatic transparent risk management Ability to build and deploy Matrix teams empowered to act autonomously but aligned to core methods and controls Be able to take responsibility and act autonomously influence decision making to surface and enable resolution of issues and risks across a wide range of stakeholders, up to and including senior management/executive be able to interact proactively and confidently with all areas of business, including senior management and product owners pragmatic, and effectively balances risk and control requirements with commercial drivers and customer outcomes Ability to prepare senior management and board level briefing papers Excellent attention to detail, tracking and coordination of actions and plans Excellent verbal communication skills, with experience presenting at C-Level Ability to work well within teams both within the UK and internationally Ability to work on several initiatives at any given time, and prioritise effectively Head of Technology Risk
May 06, 2026
Full time
Head of IT Risk - Banking - Influence Board & ExCo Senior Head of IT Risk opportunity with a major UK bank undergoing significant technology transformation. This is a high-impact leadership role with direct exposure to ExCo, Board Risk and senior technology leadership, focused on shaping the IT risk strategy, influencing complex change programmes, strengthening risk forums and ensuring technology risk is properly understood, challenged and managed across the bank. The emphasis is on real risk leadership, not controls administration. Main Responsibilities Forge strong partnerships with Exco, UKTL and senior leadership to ensure IT risk is considered as part of all IT activity with risks identified, assessed and managed. Develop and implement the IT Risk Management Strategy, aligned to overall IT strategy, business strategy and Risk Management Framework. Oversee complex IT Change programmes to influence and maintain objective view of the effectiveness of Risk mitigation being delivered by the Change programme and any Operational risks expected to be introduced by the Change programme. Oversee the implementation of new GRC system within - gathering and prioritising requirements, implementation, training & support Embed and maintain oversight of the effectiveness of the application of the Operational Risk Management Framework to support the identification, assessment and oversight of ICT related risk across the Bank and support their articulation to risk forums and committees in terms of impact, priority, cause and treatment plans. Ensure strong controls focus The development and operation of Key Risk Indicator Reporting to cover key Level 2 UKT risk reporting into management forums Develop materials and represent Tech Management and Board Risk committees as required. Own and drive the success of Risk Forums and facilitate strong summary/thematic reporting capability across key risks applicable to Tech Manage a team of resources and capabilities to deliver the responsibilities of the department, which includes recruitment, people management and career development in line with HR requirements Take responsibility to identify, diagnose, establish facts and solution complex technical and organisational issues, ensuring documented transparent risk management. Receive and resolve complex technical and organisational escalations. Receive complex risk escalations, work with stakeholders to ensure robust and workable plans are developed and agreed Influence at Roadmap steerco and risk committees to achieve good risk outcomes Maintain and operate a robust community of practice for IT Risk partners Embedded into UKT Departments. Ensure headcount and skills demand and supply, training and development of staff. Take long term strategic ownership of capabilities within area of responsibility defining and agreeing current and target state and multi-year plans to achieve them. Ideal Candidate Deep understanding and experience of IT risk management frameworks and methodologies and experience of Leading risk functions Deep understanding and experience of IT Risk management within Change Strong analytical and problem solving skills including the ability to analyse complex data and develop effective solutions Senior level IT Leadership experience, deep understanding of IT Engineering, Development & Operations in a Financial Services organisation, and an understanding of regulatory requirements Ability to establish facts, develop & document potential solutions and ensure views are aligned with pragmatic transparent risk management Ability to build and deploy Matrix teams empowered to act autonomously but aligned to core methods and controls Be able to take responsibility and act autonomously influence decision making to surface and enable resolution of issues and risks across a wide range of stakeholders, up to and including senior management/executive be able to interact proactively and confidently with all areas of business, including senior management and product owners pragmatic, and effectively balances risk and control requirements with commercial drivers and customer outcomes Ability to prepare senior management and board level briefing papers Excellent attention to detail, tracking and coordination of actions and plans Excellent verbal communication skills, with experience presenting at C-Level Ability to work well within teams both within the UK and internationally Ability to work on several initiatives at any given time, and prioritise effectively Head of Technology Risk
Head of AI & Automation Hybrid: 1-2 days per week in the office (North West) Permanent Paying up to £100k + bonus + Benefits Experis are partnering with a large, well-established organisation as they continue to accelerate their digital and operational transformation agenda. We are supporting them in the search for an experienced AI and Automation Lead to own and deliver a multi-year strategy focused on leveraging artificial intelligence and automation across their operations. This is a high-impact leadership role, responsible for shaping AI adoption across support centre and knowledge worker environments, with a focus on improving productivity, reducing cost, and enhancing customer experience. What You'll Be Doing Defining and owning the organisation's AI and automation strategy, aligned to wider digital transformation goals Identifying, prioritising, and delivering high-value AI use cases across operations and support functions Leading the end-to-end delivery of AI solutions from proof of concept through to production Building, scaling, and developing a small in-house AI engineering capability Driving adoption of AI solutions (eg chatbots, intelligent document processing, workflow automation, predictive analytics) into day-to-day business processes Acting as a trusted advisor to senior stakeholders, translating AI opportunities into tangible business outcomes Managing third-party vendors and delivery partners, ensuring quality, value, and alignment to outcomes Establishing AI governance frameworks, covering data ethics, model performance, and responsible AI usage Defining and tracking ROI and success metrics across AI initiatives Leading training and change initiatives to embed AI across the workforce Experience Required Proven experience leading AI, machine learning, or intelligent automation initiatives in a mid-to-large organisation Strong hands-on knowledge of generative AI (LLMs, RAG architectures) and/or agentic AI frameworks Experience building or scaling AI/data science teams Track record of delivering AI solutions into production environments, not just proof of concept Experience working with cloud platforms (Azure, AWS or GCP) Exposure to vendor-led delivery models and partner ecosystems Strong understanding of data governance, AI ethics, and responsible AI principles Experience in customer operations/contact centre environments would be highly advantageous Excellent stakeholder management skills, with the ability to influence at senior level and communicate complex ideas clearly If you'd like to learn more, please contact Jacob Ferdinand
May 06, 2026
Full time
Head of AI & Automation Hybrid: 1-2 days per week in the office (North West) Permanent Paying up to £100k + bonus + Benefits Experis are partnering with a large, well-established organisation as they continue to accelerate their digital and operational transformation agenda. We are supporting them in the search for an experienced AI and Automation Lead to own and deliver a multi-year strategy focused on leveraging artificial intelligence and automation across their operations. This is a high-impact leadership role, responsible for shaping AI adoption across support centre and knowledge worker environments, with a focus on improving productivity, reducing cost, and enhancing customer experience. What You'll Be Doing Defining and owning the organisation's AI and automation strategy, aligned to wider digital transformation goals Identifying, prioritising, and delivering high-value AI use cases across operations and support functions Leading the end-to-end delivery of AI solutions from proof of concept through to production Building, scaling, and developing a small in-house AI engineering capability Driving adoption of AI solutions (eg chatbots, intelligent document processing, workflow automation, predictive analytics) into day-to-day business processes Acting as a trusted advisor to senior stakeholders, translating AI opportunities into tangible business outcomes Managing third-party vendors and delivery partners, ensuring quality, value, and alignment to outcomes Establishing AI governance frameworks, covering data ethics, model performance, and responsible AI usage Defining and tracking ROI and success metrics across AI initiatives Leading training and change initiatives to embed AI across the workforce Experience Required Proven experience leading AI, machine learning, or intelligent automation initiatives in a mid-to-large organisation Strong hands-on knowledge of generative AI (LLMs, RAG architectures) and/or agentic AI frameworks Experience building or scaling AI/data science teams Track record of delivering AI solutions into production environments, not just proof of concept Experience working with cloud platforms (Azure, AWS or GCP) Exposure to vendor-led delivery models and partner ecosystems Strong understanding of data governance, AI ethics, and responsible AI principles Experience in customer operations/contact centre environments would be highly advantageous Excellent stakeholder management skills, with the ability to influence at senior level and communicate complex ideas clearly If you'd like to learn more, please contact Jacob Ferdinand
We're recruiting an experienced Test Equipment Design Engineer to work on the development of Automated Test Equipment (ATE) supporting complex electronic systems in a defence environment. This is a hands-on hardware and test engineering role with real technical ownership, working across the full lifecycle - from requirements through design, verification, and in service support. What you'll be doing Designing Automated Test Equipment to support production and product verification Translating system and product requirements into test architectures and specifications Developing and reviewing test strategies including ICT, Functional Test, and Boundary Scan Designing measurement systems, considering instrumentation, grounding, and power distribution Leading technical investigations and resolving complex test and diagnostic issues Producing technical documentation to support manufacturing and in service use Supporting bids and early phase technical definition where needed Providing technical leadership and mentoring to junior engineers (no line management split unless agreed) What we're looking for Strong, current experience in electronics and test engineering Proven background creating Automated Test Equipment Solid understanding of modern test methodologies (ICT, Functional, Boundary Scan) Experience designing measurement and instrumentation systems Confident interpreting technical requirements and drawings Analytical, pragmatic problem solver comfortable making engineering decisions Desirable (not essential) NI LabVIEW and/or TestStand Boundary Scan / XJTAG What happens now? Upon submission of your application, should it meet our selection criteria, you will be contacted via e-mail by one of our talent acquisition specialists to arrange a screening call. This telephone chat is structured to explore a series of questions aimed at matching your competencies and capabilities to the specific demands of the position. Please note, this screening is contingent upon the initial success of your application. Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by our clients Security Team. More about the role: For more than 70 years, our client has been in a strong partnership with the UK military. They have accomplished numerous milestones in defence engineering and have provided essential defence capabilities to meet the requirements of the armed forces across land, sea, and air. This role is based at our client's headquarters in Stevenage, a key location for missile operations. The site offers excellent transportation links, an onsite gym, and a coffee shop. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
May 06, 2026
Contractor
We're recruiting an experienced Test Equipment Design Engineer to work on the development of Automated Test Equipment (ATE) supporting complex electronic systems in a defence environment. This is a hands-on hardware and test engineering role with real technical ownership, working across the full lifecycle - from requirements through design, verification, and in service support. What you'll be doing Designing Automated Test Equipment to support production and product verification Translating system and product requirements into test architectures and specifications Developing and reviewing test strategies including ICT, Functional Test, and Boundary Scan Designing measurement systems, considering instrumentation, grounding, and power distribution Leading technical investigations and resolving complex test and diagnostic issues Producing technical documentation to support manufacturing and in service use Supporting bids and early phase technical definition where needed Providing technical leadership and mentoring to junior engineers (no line management split unless agreed) What we're looking for Strong, current experience in electronics and test engineering Proven background creating Automated Test Equipment Solid understanding of modern test methodologies (ICT, Functional, Boundary Scan) Experience designing measurement and instrumentation systems Confident interpreting technical requirements and drawings Analytical, pragmatic problem solver comfortable making engineering decisions Desirable (not essential) NI LabVIEW and/or TestStand Boundary Scan / XJTAG What happens now? Upon submission of your application, should it meet our selection criteria, you will be contacted via e-mail by one of our talent acquisition specialists to arrange a screening call. This telephone chat is structured to explore a series of questions aimed at matching your competencies and capabilities to the specific demands of the position. Please note, this screening is contingent upon the initial success of your application. Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by our clients Security Team. More about the role: For more than 70 years, our client has been in a strong partnership with the UK military. They have accomplished numerous milestones in defence engineering and have provided essential defence capabilities to meet the requirements of the armed forces across land, sea, and air. This role is based at our client's headquarters in Stevenage, a key location for missile operations. The site offers excellent transportation links, an onsite gym, and a coffee shop. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Guidant Global has partnered with a world-renowned leader in defence and missile technology, a trusted collaborator of the UK's Ministry of Defence. They are seeking a skilled Systems Modelling Engineer to develop models of the seeker RF Radar. This role involves creating models that encompass the seeker hardware, digital processing, and target environment. The modelling team will be responsible for developing the model, producing auto-code, generating seeker performance predictions, and integrating the seeker model with the missile dynamic reference model. What we're looking for: Essential Tools: MATLAB Simulink Multi-skilled team Skills: The ideal candidate should have experience in modelling for auto-coding. Assessing the suitability of algorithms in the Model Aptitude for converting an algorithm into a Simulink model (desirable) Understanding with Radar and Control Systems (desirable) Familiarity with Digital Signal Processing (desirable) RF and Model delivery experience (desirable) Technical report writing Capability to work as part of a fast-paced team What you'll get to do as a Systems Modelling Engineer: Utilise model-based design techniques to perform modelling in MATLAB and Simulink. Responsible for modelling parts of a complex seeker system, including the target scenario, seeker hardware, and processor algorithms. Developing and implementing algorithms within the model. Producing and verifying auto-code for the software algorithms from the model Carrying out seeker performance assessment Create a simplified model for the missile. Optionally updating the legacy Seeker model in Statemate. Documenting the model changes and creating test vectors What happens now? If your application meets the initial selection criteria, a member of our talent acquisition team will contact you via email to arrange a structured screening call. This conversation will explore your experience, technical background, and suitability for the role in more detail. Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by our clients Security Team. More about the role: For more than 70 years, our client has been in a strong partnership with the UK military. They have accomplished numerous milestones in defence engineering and have provided essential defence capabilities to meet the requirements of the armed forces across land, sea, and air. This role is based at our client's headquarters in Stevenage, a key location for missile operations. The site offers excellent transportation links, an onsite gym, and a coffee shop. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
May 06, 2026
Contractor
Guidant Global has partnered with a world-renowned leader in defence and missile technology, a trusted collaborator of the UK's Ministry of Defence. They are seeking a skilled Systems Modelling Engineer to develop models of the seeker RF Radar. This role involves creating models that encompass the seeker hardware, digital processing, and target environment. The modelling team will be responsible for developing the model, producing auto-code, generating seeker performance predictions, and integrating the seeker model with the missile dynamic reference model. What we're looking for: Essential Tools: MATLAB Simulink Multi-skilled team Skills: The ideal candidate should have experience in modelling for auto-coding. Assessing the suitability of algorithms in the Model Aptitude for converting an algorithm into a Simulink model (desirable) Understanding with Radar and Control Systems (desirable) Familiarity with Digital Signal Processing (desirable) RF and Model delivery experience (desirable) Technical report writing Capability to work as part of a fast-paced team What you'll get to do as a Systems Modelling Engineer: Utilise model-based design techniques to perform modelling in MATLAB and Simulink. Responsible for modelling parts of a complex seeker system, including the target scenario, seeker hardware, and processor algorithms. Developing and implementing algorithms within the model. Producing and verifying auto-code for the software algorithms from the model Carrying out seeker performance assessment Create a simplified model for the missile. Optionally updating the legacy Seeker model in Statemate. Documenting the model changes and creating test vectors What happens now? If your application meets the initial selection criteria, a member of our talent acquisition team will contact you via email to arrange a structured screening call. This conversation will explore your experience, technical background, and suitability for the role in more detail. Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by our clients Security Team. More about the role: For more than 70 years, our client has been in a strong partnership with the UK military. They have accomplished numerous milestones in defence engineering and have provided essential defence capabilities to meet the requirements of the armed forces across land, sea, and air. This role is based at our client's headquarters in Stevenage, a key location for missile operations. The site offers excellent transportation links, an onsite gym, and a coffee shop. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. As the Transformation Manager for Treasury Operations, you will be the lead for change within the department. This is a SME-led role designed to bridge the gap between daily front-to-back operations and long-term strategic development. You will own the transition from legacy infrastructure to modern, scalable platforms, ensuring that our Cash Management, FX, Derivatives, and Fixed Income processing remains efficient , with an effective control framework throughout the project lifecycle. Responsibilities: 1. Project Leadership & SME Ownership Business Lead: Serve as the primary lead for Treasury transformation, collaborating with Project Managers to steer initiatives from conception to go-live. Collaborate with stakeholders across Treasury and Finance. End-to-End Lifecycle: Define business requirements (BRDs), build comprehensive test packs, and lead User Acceptance Testing (UAT) to ensure system integrity. System Migration: Analyse, plan and manage the decommissioning of legacy systems and the migration to new systems - primarily MP TMS. Strategic Planning: Identify key milestones and resource requirements while proactively managing the risk associated with migration and upgrades. 2. Process Engineering & Technology Integration Technical Collaboration: Partner with Engineering and IT teams to integrate advanced systems tools and process improvements that enhance the straight-through processing (STP) of the trade lifecycle. Continuous Improvement: Review and maintain control environment to identify issues, minimise operational risk and potential Operational errors. Control Frameworks: Assist in designing and implementing robust frameworks for new processes to ensure compliance with internal policy and regulatory standards. Escalation: Lead on resolution for project-level obstacles, reporting directly to the Head of Treasury Operations. 3. Stakeholder Management & Culture Communication: Maintain transparent, high-level communication channels with internal stakeholders and where necessary external banking partners/suppliers. Change: Foster a process improvement culture by providing coaching and hands-on training to the wider team to ensure adoption of new workflows and processes. Requirements Experience Treasury SME: Deep expertise in the trade lifecycle (Derivatives, Fixed Income, FX, and Collateral Management) within a UK Banking or Investment Banking environment. Transformation Track Record: Proven history of leading system migrations, requirements gathering, and post-implementation reviews. UAT : Vast experience building complex testing scripts and managing test execution phases. Skills & Competencies Analytical Problem Solving: Ability to analyse operational bottlenecks and provide process improvement recommendations Adaptability: Responsive to changing regulatory landscapes and internal policy and priority demands . Leadership & Coaching: Capable of developing the professional competence of others during periods of transition. Time Management: Ability to balance high-priority ad-hoc requests with long-term project milestones. Key Performance Indicators (KPIs) Project Delivery: Successful, on-time delivery of system upgrades with no business disruption. Efficiency Gains: Measurable reduction in manual workarounds and an increase in automated processing rates. Regulatory Alignment: Full adherence to risk standards and positive outcomes from internal/external audits. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
May 06, 2026
Full time
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. As the Transformation Manager for Treasury Operations, you will be the lead for change within the department. This is a SME-led role designed to bridge the gap between daily front-to-back operations and long-term strategic development. You will own the transition from legacy infrastructure to modern, scalable platforms, ensuring that our Cash Management, FX, Derivatives, and Fixed Income processing remains efficient , with an effective control framework throughout the project lifecycle. Responsibilities: 1. Project Leadership & SME Ownership Business Lead: Serve as the primary lead for Treasury transformation, collaborating with Project Managers to steer initiatives from conception to go-live. Collaborate with stakeholders across Treasury and Finance. End-to-End Lifecycle: Define business requirements (BRDs), build comprehensive test packs, and lead User Acceptance Testing (UAT) to ensure system integrity. System Migration: Analyse, plan and manage the decommissioning of legacy systems and the migration to new systems - primarily MP TMS. Strategic Planning: Identify key milestones and resource requirements while proactively managing the risk associated with migration and upgrades. 2. Process Engineering & Technology Integration Technical Collaboration: Partner with Engineering and IT teams to integrate advanced systems tools and process improvements that enhance the straight-through processing (STP) of the trade lifecycle. Continuous Improvement: Review and maintain control environment to identify issues, minimise operational risk and potential Operational errors. Control Frameworks: Assist in designing and implementing robust frameworks for new processes to ensure compliance with internal policy and regulatory standards. Escalation: Lead on resolution for project-level obstacles, reporting directly to the Head of Treasury Operations. 3. Stakeholder Management & Culture Communication: Maintain transparent, high-level communication channels with internal stakeholders and where necessary external banking partners/suppliers. Change: Foster a process improvement culture by providing coaching and hands-on training to the wider team to ensure adoption of new workflows and processes. Requirements Experience Treasury SME: Deep expertise in the trade lifecycle (Derivatives, Fixed Income, FX, and Collateral Management) within a UK Banking or Investment Banking environment. Transformation Track Record: Proven history of leading system migrations, requirements gathering, and post-implementation reviews. UAT : Vast experience building complex testing scripts and managing test execution phases. Skills & Competencies Analytical Problem Solving: Ability to analyse operational bottlenecks and provide process improvement recommendations Adaptability: Responsive to changing regulatory landscapes and internal policy and priority demands . Leadership & Coaching: Capable of developing the professional competence of others during periods of transition. Time Management: Ability to balance high-priority ad-hoc requests with long-term project milestones. Key Performance Indicators (KPIs) Project Delivery: Successful, on-time delivery of system upgrades with no business disruption. Efficiency Gains: Measurable reduction in manual workarounds and an increase in automated processing rates. Regulatory Alignment: Full adherence to risk standards and positive outcomes from internal/external audits. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team in Newcastle. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Promote and maintain company culture throughout the team Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities.
May 06, 2026
Full time
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team in Newcastle. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Promote and maintain company culture throughout the team Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities.
Workday Career Site Cookie Notice Optional : + and . + We use third-party services such as Google Analytics to gather external career site traffic metrics and analyze visitor information, such as browser usage, visitor numbers, and which pages are used. sets out how they use the information they gather. + We may use pixel tags or scripts supplied by various job boards to track when you navigate to our website from a job board and submit a job application. Flex uses this information on an anonymous basis, this helps us understand the efficiency of our recruiting campaigns. Further information on these pixel tags or scripts may be provided by the job board site you have used # Select to consent to this use or DeclineAnord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centers.We develop skill sets, encourage curiosity, and enable empowerment - we turn jobs into careers. If this sounds interesting, we'd like to meet you. Job Summary What a typical day looks like: The experience we're looking to add to our team: At least 5 years of experience working in a warehouse and background in distribution and operations management Previous managerial experience is preferred Knowledge of the day-to-day operations of a warehouse and third-party logistics management practices. A background in distribution and operations management. Strong IT, organisation and analytical skills with good knowledge of ERP/WMS. A creative, proactive individual with the ability to make good judgements and think and act quickly. Strong presentation and communication skills, demonstrating the ability to communicate and influence at all levels of an organisation. Ability to work on own initiative, manage time effectively and meet targets and objectives. Strong management and analytical skills, persuasive ability and collaborative approach to customer demands. Eligible to work in UK What you'll receive for the great work you provide: A long-term role with many opportunities to learn, grow and develop - we turn jobs into careers. An environment where you will feel fulfilled by your work, valued for your contribution, and celebrated for your success; A competitive salary and benefits package which includes: + A merit-based annual pay review + Enhanced annual leave + Employee recognition scheme and long service awards + Referral bonus + Volunteer days + Group Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a year + Sick pay scheme + Cycle to Work scheme + Enhanced maternity/paternity leave Flexible/Hybrid Work based on your Job Function Travel opportunities (role dependent Support in your well-being by access to + Employee Assistance Programme offering free access to qualified counsellors and expert advice + On-site trained Mental Health First Aiders Access to various discount programs (including food, activities, gym memberships etc.)BB97 Job CategoryGlobal Procurement & Supply ChainAnord Mardix is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Anord Mardix, you must complete the application process first).To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Warehouse Manager located in Kendal. Reporting to the Head of Supply Chain, the Warehouse Manager will operate our warehouse functions at our UK sites where relationship building skills are essential, along with communication and influencing skills to negotiate and work with both staff members, management and stakeholders Maintaining receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. Overseeing stock control and order processing, ensuring all stock movements are timely and cost efficient. Safeguarding warehousing operations and contents by establishing and monitoring security procedures and protocols. Maintaining physical condition of warehouses by: planning and implementing new design layouts; inspecting equipment; and, issuing work orders for repair and requisitions for replacement. Managing warehousing personnel and maintaining warehousing performance by: coaching, mentoring , and disciplining employees; and planning, monitoring, and appraising job results. Developing and maintaining Work Instructions for all warehousing tasks. Ensuring all relevant personnel are trained in those tasks and that all training is documented. Proactively reviewing all warehousing procedures on an ongoing basis to ensure they meet/exceed business requirements. Providing prompt, accurate and customer/business focused responses to enquiries from internal/external customers to ensure an excellent standard of Customer Service.Anord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centers.Our commitment to comprehensive engineering excellence ensures our products and services deliver safe, reliable, quality critical power solutions that you can rely on. Anord Mardix promises innovative engineering solutions to all our clients, meeting the most technical requirements with ease, no matter what the challenge.We develop skill sets, encourage curiosity, and enable empowerment - we turn jobs into careers. If this sounds interesting, we'd like to meet you.
May 06, 2026
Full time
Workday Career Site Cookie Notice Optional : + and . + We use third-party services such as Google Analytics to gather external career site traffic metrics and analyze visitor information, such as browser usage, visitor numbers, and which pages are used. sets out how they use the information they gather. + We may use pixel tags or scripts supplied by various job boards to track when you navigate to our website from a job board and submit a job application. Flex uses this information on an anonymous basis, this helps us understand the efficiency of our recruiting campaigns. Further information on these pixel tags or scripts may be provided by the job board site you have used # Select to consent to this use or DeclineAnord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centers.We develop skill sets, encourage curiosity, and enable empowerment - we turn jobs into careers. If this sounds interesting, we'd like to meet you. Job Summary What a typical day looks like: The experience we're looking to add to our team: At least 5 years of experience working in a warehouse and background in distribution and operations management Previous managerial experience is preferred Knowledge of the day-to-day operations of a warehouse and third-party logistics management practices. A background in distribution and operations management. Strong IT, organisation and analytical skills with good knowledge of ERP/WMS. A creative, proactive individual with the ability to make good judgements and think and act quickly. Strong presentation and communication skills, demonstrating the ability to communicate and influence at all levels of an organisation. Ability to work on own initiative, manage time effectively and meet targets and objectives. Strong management and analytical skills, persuasive ability and collaborative approach to customer demands. Eligible to work in UK What you'll receive for the great work you provide: A long-term role with many opportunities to learn, grow and develop - we turn jobs into careers. An environment where you will feel fulfilled by your work, valued for your contribution, and celebrated for your success; A competitive salary and benefits package which includes: + A merit-based annual pay review + Enhanced annual leave + Employee recognition scheme and long service awards + Referral bonus + Volunteer days + Group Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a year + Sick pay scheme + Cycle to Work scheme + Enhanced maternity/paternity leave Flexible/Hybrid Work based on your Job Function Travel opportunities (role dependent Support in your well-being by access to + Employee Assistance Programme offering free access to qualified counsellors and expert advice + On-site trained Mental Health First Aiders Access to various discount programs (including food, activities, gym memberships etc.)BB97 Job CategoryGlobal Procurement & Supply ChainAnord Mardix is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Anord Mardix, you must complete the application process first).To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Warehouse Manager located in Kendal. Reporting to the Head of Supply Chain, the Warehouse Manager will operate our warehouse functions at our UK sites where relationship building skills are essential, along with communication and influencing skills to negotiate and work with both staff members, management and stakeholders Maintaining receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. Overseeing stock control and order processing, ensuring all stock movements are timely and cost efficient. Safeguarding warehousing operations and contents by establishing and monitoring security procedures and protocols. Maintaining physical condition of warehouses by: planning and implementing new design layouts; inspecting equipment; and, issuing work orders for repair and requisitions for replacement. Managing warehousing personnel and maintaining warehousing performance by: coaching, mentoring , and disciplining employees; and planning, monitoring, and appraising job results. Developing and maintaining Work Instructions for all warehousing tasks. Ensuring all relevant personnel are trained in those tasks and that all training is documented. Proactively reviewing all warehousing procedures on an ongoing basis to ensure they meet/exceed business requirements. Providing prompt, accurate and customer/business focused responses to enquiries from internal/external customers to ensure an excellent standard of Customer Service.Anord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centers.Our commitment to comprehensive engineering excellence ensures our products and services deliver safe, reliable, quality critical power solutions that you can rely on. Anord Mardix promises innovative engineering solutions to all our clients, meeting the most technical requirements with ease, no matter what the challenge.We develop skill sets, encourage curiosity, and enable empowerment - we turn jobs into careers. If this sounds interesting, we'd like to meet you.
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn't always easy, but it's definitely exciting. Here you'll learn more, build more, and ship more than in most other companies. You'll be challenged a lot, but also have a lot of fun on the way. So, if you're a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. We are seeking a forward-thinking, AI-first leader to shape and drive the evolution of Marketing Innovation across the organization. Sitting within the Marketing function, this role is responsible for defining how AI transforms marketing-from how we plan and create, to how we execute, personalize, and scale. As Global Head of Marketing Innovation, you will lead the transition from traditional marketing operations and tooling toward AI-powered workflows, agent-driven automation, and intelligent decision systems. You will define what capabilities marketing needs to succeed in an AI-native environment and translate those into clear, prioritized roadmaps in close partnership with Product, Engineering, and Data teams. This role goes beyond managing technology-it is about rethinking how marketing works. You will act as the primary bridge between Marketing and technical teams, ensuring AI solutions are aligned with business goals, scalable across markets, and embedded into day-to-day workflows. You will also lead a small but high-impact team, including an AI Enablement specialist responsible for driving adoption across the organization. The role reports directly to the Senior Director of Growth Marketing & Innovation. What you'll be doing AI Strategy & Marketing Transformation Define and lead the long-term vision for AI-powered marketing, including automation, personalization, and intelligent workflows. Identify high-impact opportunities where AI can replace manual work, improve decision-making, and unlock scale. Drive the transition from tool-based execution to AI-enabled operating models across marketing functions. AI Product Thinking & Roadmap Ownership Translate marketing needs into AI-driven solutions, including agents, automation systems, and intelligent workflows. Own and prioritize the Marketing Innovation roadmap, balancing business impact, feasibility, and scalability. Act as the primary DRI within Marketing for AI-related initiatives, managing trade-offs and sequencing. Agentic AI & Workflow Automation Lead the design and deployment of AI agents to automate workflows across creative production, performance marketing, CRM, and localization. Ensure solutions are embedded into real workflows-not standalone tools. Continuously identify and scale automation opportunities across the organization. Cross-Functional Leadership Partner closely with Product, Engineering, Data Science, and Analytics teams to build and deploy AI solutions. Ensure alignment between marketing needs, technical capabilities, and long-term system architecture. Influence without direct authority, driving execution through strong cross-functional collaboration. AI Adoption & Enablement Own the global adoption of AI solutions across Marketing. Lead and mentor an AI Enablement specialist focused on training, documentation, and day-to-day usage. Establish clear processes, playbooks, and best practices to ensure teams effectively leverage AI capabilities. Drive cultural change toward AI-first ways of working. Governance, Quality & Compliance Ensure AI solutions meet standards for quality, consistency, and brand alignment. Partner with Legal, Privacy, and Engineering teams to ensure compliance with data governance and regulatory requirements. Define guardrails, escalation paths, and approval processes for AI-driven workflows. Vendor & Ecosystem Strategy Evaluate and manage external AI tools, platforms, and partners. Ensure the ecosystem supports long-term flexibility and avoids unnecessary complexity. Maximize value from vendors through structured evaluation and performance management. Our humble expectations 8+ years of experience in product, AI/automation, marketing innovation, or related roles in high-scale digital environments. Strong product mindset, with experience translating business needs into scalable technical or AI-driven solutions. Solid understanding of marketing platforms and ecosystems (e.g., marketing automation, CRM, mobile attribution, ad tech), with the ability to evaluate trade-offs without needing to be hands on in system configuration or engineering Hands on understanding of AI capabilities (e.g., LLMs, agents, automation tools) and how they apply to marketing workflows. Experience working cross functionally with Product, Engineering, Data, and Analytics teams. Proven ability to operate in ambiguous environments and build structure where none exists. Strong stakeholder management and communication skills, with the ability to influence senior leaders. Experience building or leading small, high impact teams. Passion for AI innovation and its application to real world operational challenges. Nice to have: Experience with marketing platforms (CRM, automation, ad tech) Familiarity with prompt design, workflow orchestration, or AI tooling ecosystems Understanding of Marketing Automation and AdTech systems (e.g., Iterable, Braze, Salesforce, Appsflyer, Adjust) Basic data fluency (e.g., SQL or analytics tools) What we offer This is a rare opportunity to get under the hood of a massive growth engine and actually build the tools that make it run. You won't just be managing existing software; you'll be the strategic architect responsible for moving us away from manual, "copy paste" work toward a smart, automated system powered by AI and real time data. You will have the mandate to bridge the gap between Marketing, Product and Engineering, making sure our tech stack is a competitive advantage rather than a bottleneck. Whether it's building a marketing engine to win back millions of users or launching ML powered personalization that hits the right customer at the perfect moment, you will be the one making it technically possible. If you want a high ownership role where you can solve real structural problems and lead a team of technical experts in a fast paced, global environment, this is it. Next steps Our hiring process prioritizes quality over speed to ensure we find the right long term fit for this critical role. Candidates move through the process one step at a time, typically starting with an initial screen and a hiring manager interview, followed by a peer interview and a take home case study presentation, concluding with a final value fit conversation. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
May 06, 2026
Full time
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn't always easy, but it's definitely exciting. Here you'll learn more, build more, and ship more than in most other companies. You'll be challenged a lot, but also have a lot of fun on the way. So, if you're a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. We are seeking a forward-thinking, AI-first leader to shape and drive the evolution of Marketing Innovation across the organization. Sitting within the Marketing function, this role is responsible for defining how AI transforms marketing-from how we plan and create, to how we execute, personalize, and scale. As Global Head of Marketing Innovation, you will lead the transition from traditional marketing operations and tooling toward AI-powered workflows, agent-driven automation, and intelligent decision systems. You will define what capabilities marketing needs to succeed in an AI-native environment and translate those into clear, prioritized roadmaps in close partnership with Product, Engineering, and Data teams. This role goes beyond managing technology-it is about rethinking how marketing works. You will act as the primary bridge between Marketing and technical teams, ensuring AI solutions are aligned with business goals, scalable across markets, and embedded into day-to-day workflows. You will also lead a small but high-impact team, including an AI Enablement specialist responsible for driving adoption across the organization. The role reports directly to the Senior Director of Growth Marketing & Innovation. What you'll be doing AI Strategy & Marketing Transformation Define and lead the long-term vision for AI-powered marketing, including automation, personalization, and intelligent workflows. Identify high-impact opportunities where AI can replace manual work, improve decision-making, and unlock scale. Drive the transition from tool-based execution to AI-enabled operating models across marketing functions. AI Product Thinking & Roadmap Ownership Translate marketing needs into AI-driven solutions, including agents, automation systems, and intelligent workflows. Own and prioritize the Marketing Innovation roadmap, balancing business impact, feasibility, and scalability. Act as the primary DRI within Marketing for AI-related initiatives, managing trade-offs and sequencing. Agentic AI & Workflow Automation Lead the design and deployment of AI agents to automate workflows across creative production, performance marketing, CRM, and localization. Ensure solutions are embedded into real workflows-not standalone tools. Continuously identify and scale automation opportunities across the organization. Cross-Functional Leadership Partner closely with Product, Engineering, Data Science, and Analytics teams to build and deploy AI solutions. Ensure alignment between marketing needs, technical capabilities, and long-term system architecture. Influence without direct authority, driving execution through strong cross-functional collaboration. AI Adoption & Enablement Own the global adoption of AI solutions across Marketing. Lead and mentor an AI Enablement specialist focused on training, documentation, and day-to-day usage. Establish clear processes, playbooks, and best practices to ensure teams effectively leverage AI capabilities. Drive cultural change toward AI-first ways of working. Governance, Quality & Compliance Ensure AI solutions meet standards for quality, consistency, and brand alignment. Partner with Legal, Privacy, and Engineering teams to ensure compliance with data governance and regulatory requirements. Define guardrails, escalation paths, and approval processes for AI-driven workflows. Vendor & Ecosystem Strategy Evaluate and manage external AI tools, platforms, and partners. Ensure the ecosystem supports long-term flexibility and avoids unnecessary complexity. Maximize value from vendors through structured evaluation and performance management. Our humble expectations 8+ years of experience in product, AI/automation, marketing innovation, or related roles in high-scale digital environments. Strong product mindset, with experience translating business needs into scalable technical or AI-driven solutions. Solid understanding of marketing platforms and ecosystems (e.g., marketing automation, CRM, mobile attribution, ad tech), with the ability to evaluate trade-offs without needing to be hands on in system configuration or engineering Hands on understanding of AI capabilities (e.g., LLMs, agents, automation tools) and how they apply to marketing workflows. Experience working cross functionally with Product, Engineering, Data, and Analytics teams. Proven ability to operate in ambiguous environments and build structure where none exists. Strong stakeholder management and communication skills, with the ability to influence senior leaders. Experience building or leading small, high impact teams. Passion for AI innovation and its application to real world operational challenges. Nice to have: Experience with marketing platforms (CRM, automation, ad tech) Familiarity with prompt design, workflow orchestration, or AI tooling ecosystems Understanding of Marketing Automation and AdTech systems (e.g., Iterable, Braze, Salesforce, Appsflyer, Adjust) Basic data fluency (e.g., SQL or analytics tools) What we offer This is a rare opportunity to get under the hood of a massive growth engine and actually build the tools that make it run. You won't just be managing existing software; you'll be the strategic architect responsible for moving us away from manual, "copy paste" work toward a smart, automated system powered by AI and real time data. You will have the mandate to bridge the gap between Marketing, Product and Engineering, making sure our tech stack is a competitive advantage rather than a bottleneck. Whether it's building a marketing engine to win back millions of users or launching ML powered personalization that hits the right customer at the perfect moment, you will be the one making it technically possible. If you want a high ownership role where you can solve real structural problems and lead a team of technical experts in a fast paced, global environment, this is it. Next steps Our hiring process prioritizes quality over speed to ensure we find the right long term fit for this critical role. Candidates move through the process one step at a time, typically starting with an initial screen and a hiring manager interview, followed by a peer interview and a take home case study presentation, concluding with a final value fit conversation. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Customer Success at Duffel If you have a passion for managing strategic customer relationships then this may be the role for you. Duffel is hiring a Head of Customer Success to maximise our customers' use of Duffel's technology. You will analyse customer performance, uncover growth opportunities, and lead executive business reviews while partnering closely with Customer Success Managers (CSM's) and Customer Success Engineers (CSE's) - operating as a hands on leader who actively supports complex customer engagements when required. You will collaborate with cross functional orgs across Duffel including Product, Engineering, Finance, and Travel Operations to ensure a superior customer experience overall. What we're looking for in you 10+ years of experience in Customer Success, with at least 5 years in a leadership role (Director/Head of CS), preferably in a product led growth environment. Experience in building, scaling, and leading high performing customer success teams. Experience in overseeing all stages of the customer lifecycle from onboarding and implementation, to ongoing adoption, value realisation, and partnership with sales on upsells and/or renewals. Strong analytical skills: you enjoy digging into data to find insights and drive strategy. Track record of expanding/growing customer relationships and reducing customer churn. Experience working in cross functional teams and continuously delivering feedback to shape roadmaps and influence sales strategy. Excellent communication skills, with the ability to express complex business and technology issues in a clear way. Additional European languages are a plus! Bonus: Experience operating within travel and other regulated industries (e.g., financial services), with an understanding of compliance driven environments. What you will do Develop and own the end to end customer success strategy. Design, implement, and optimise scalable processes, playbooks, and systems for customer success. Establish and monitor key customer success KPIs and metrics. Provide product and commercial performance reports to improve and grow customer use of Duffel's solutions. Build and maintain strong relationships with key customer stakeholders, especially at the executive level, to ensure long term partnerships and alignment on strategic objectives. Champion customer needs within Duffel to inform our cross org strategies and roadmaps. Occasionally attend industry events such as conventions, panels, and forums to grow Duffel brand awareness. What you can expect from us We're dedicated to your personal growth. Our environment is comfortable physically, but also in that our ears are always open to any ideas, concerns and questions. We believe that everyone should have pride in their work, taking full ownership of it and its impact. That's why everyone who joins Duffel owns a share of the company. We are an equal opportunities employer. We believe that the key to our success is employing a diverse team, that's why recruitment decisions are only based on your experience and skills. We value your ability to problem solve and build amazing things so we welcome applications for everyone - regardless of age, sex, disability, sexual orientation, race, religion or belief.
May 06, 2026
Full time
Customer Success at Duffel If you have a passion for managing strategic customer relationships then this may be the role for you. Duffel is hiring a Head of Customer Success to maximise our customers' use of Duffel's technology. You will analyse customer performance, uncover growth opportunities, and lead executive business reviews while partnering closely with Customer Success Managers (CSM's) and Customer Success Engineers (CSE's) - operating as a hands on leader who actively supports complex customer engagements when required. You will collaborate with cross functional orgs across Duffel including Product, Engineering, Finance, and Travel Operations to ensure a superior customer experience overall. What we're looking for in you 10+ years of experience in Customer Success, with at least 5 years in a leadership role (Director/Head of CS), preferably in a product led growth environment. Experience in building, scaling, and leading high performing customer success teams. Experience in overseeing all stages of the customer lifecycle from onboarding and implementation, to ongoing adoption, value realisation, and partnership with sales on upsells and/or renewals. Strong analytical skills: you enjoy digging into data to find insights and drive strategy. Track record of expanding/growing customer relationships and reducing customer churn. Experience working in cross functional teams and continuously delivering feedback to shape roadmaps and influence sales strategy. Excellent communication skills, with the ability to express complex business and technology issues in a clear way. Additional European languages are a plus! Bonus: Experience operating within travel and other regulated industries (e.g., financial services), with an understanding of compliance driven environments. What you will do Develop and own the end to end customer success strategy. Design, implement, and optimise scalable processes, playbooks, and systems for customer success. Establish and monitor key customer success KPIs and metrics. Provide product and commercial performance reports to improve and grow customer use of Duffel's solutions. Build and maintain strong relationships with key customer stakeholders, especially at the executive level, to ensure long term partnerships and alignment on strategic objectives. Champion customer needs within Duffel to inform our cross org strategies and roadmaps. Occasionally attend industry events such as conventions, panels, and forums to grow Duffel brand awareness. What you can expect from us We're dedicated to your personal growth. Our environment is comfortable physically, but also in that our ears are always open to any ideas, concerns and questions. We believe that everyone should have pride in their work, taking full ownership of it and its impact. That's why everyone who joins Duffel owns a share of the company. We are an equal opportunities employer. We believe that the key to our success is employing a diverse team, that's why recruitment decisions are only based on your experience and skills. We value your ability to problem solve and build amazing things so we welcome applications for everyone - regardless of age, sex, disability, sexual orientation, race, religion or belief.
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team in Birmingham. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Promote and maintain company culture throughout the team Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities.
May 06, 2026
Full time
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team in Birmingham. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Promote and maintain company culture throughout the team Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities.
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team in Cambridge. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Promote and maintain company culture throughout the team Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities.
May 06, 2026
Full time
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team in Cambridge. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Promote and maintain company culture throughout the team Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities.
Our client is a long-standing partner of the UK Ministry of Defence. They are currently searching for a highly experienced Missile Mechanical Architect to spearhead the gathering and managing missile mechanical architecture requirements. The primary objective of this role is to ensure that missile performance is achieved efficiently within the allocated time and cost while strictly adhering to layout requirements. The selected individual will expertly handle the verification evidence for missile performance, ensuring successful certification and robust defence of the design. This role entails supervising the mechanical architecture requirements and other associated responsibilities of the missile. Responsibilities Establish the Missile Airframe Task Requirements Specification (TRS) for a structured and coherent mechanical response to the overall Missile TRS. Manage the mechanical interface with the launcher and ensure compliance. Define optimal mechanical architecture and interfaces for all missile variants to meet requirements. Implement GMA Policies for modularity and reuse objectives. Develop proving logic for validating the Airframe, ensuring mechanical compliance, and obtaining a missile certificate of design. Interface with customers and manage their expectations throughout the development process. Produce Statements of Work and plans for activities within the assigned responsibility. Provide direct technical supervision to engineers in the Team and indirect management to engineers in the extended project team. Control assigned budgets, manage personal workload, and identify resource needs. What do you need? Degree-level education with 10 years' experience in mechanical engineering or equivalent qualification with significant experience Technical management of internal and sub-contract activities Strong leadership skills, establishing clear engineering vision and strong interpersonal and communication skills (written and verbal) Knowledge and experience in mechanical missile design, including static and dynamic analysis, planning for the environment, and thermal management Understanding of broader engineering disciplines, including aerodynamics, testability, and production Experience in developing proving logic and managing compliance evidence for Certificates of Design Full product life cycle experience Ability to influence senior managers and stakeholders Application process What happens now? Upon submission of your application, should it meet our selection criteria, you will be contacted via e-mail by one of our talent acquisition specialists to arrange a screening call. This telephone chat is structured to explore a series of questions aimed at matching your competencies and capabilities to the specific demands of the position. Please note, this screening is contingent upon the initial success of your application. Security Clearance British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by our clients Security Team. About the role For more than 70 years, our client has been in a strong partnership with the UK military. They have accomplished numerous milestones in defence engineering and have provided essential defence capabilities to meet the requirements of the armed forces across land, sea, and air. This role is based at our client's headquarters in Stevenage, a key location for missile operations. The site offers excellent transportation links, an onsite gym, and a coffee shop. Training and development opportunities are available to all employees. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
May 06, 2026
Full time
Our client is a long-standing partner of the UK Ministry of Defence. They are currently searching for a highly experienced Missile Mechanical Architect to spearhead the gathering and managing missile mechanical architecture requirements. The primary objective of this role is to ensure that missile performance is achieved efficiently within the allocated time and cost while strictly adhering to layout requirements. The selected individual will expertly handle the verification evidence for missile performance, ensuring successful certification and robust defence of the design. This role entails supervising the mechanical architecture requirements and other associated responsibilities of the missile. Responsibilities Establish the Missile Airframe Task Requirements Specification (TRS) for a structured and coherent mechanical response to the overall Missile TRS. Manage the mechanical interface with the launcher and ensure compliance. Define optimal mechanical architecture and interfaces for all missile variants to meet requirements. Implement GMA Policies for modularity and reuse objectives. Develop proving logic for validating the Airframe, ensuring mechanical compliance, and obtaining a missile certificate of design. Interface with customers and manage their expectations throughout the development process. Produce Statements of Work and plans for activities within the assigned responsibility. Provide direct technical supervision to engineers in the Team and indirect management to engineers in the extended project team. Control assigned budgets, manage personal workload, and identify resource needs. What do you need? Degree-level education with 10 years' experience in mechanical engineering or equivalent qualification with significant experience Technical management of internal and sub-contract activities Strong leadership skills, establishing clear engineering vision and strong interpersonal and communication skills (written and verbal) Knowledge and experience in mechanical missile design, including static and dynamic analysis, planning for the environment, and thermal management Understanding of broader engineering disciplines, including aerodynamics, testability, and production Experience in developing proving logic and managing compliance evidence for Certificates of Design Full product life cycle experience Ability to influence senior managers and stakeholders Application process What happens now? Upon submission of your application, should it meet our selection criteria, you will be contacted via e-mail by one of our talent acquisition specialists to arrange a screening call. This telephone chat is structured to explore a series of questions aimed at matching your competencies and capabilities to the specific demands of the position. Please note, this screening is contingent upon the initial success of your application. Security Clearance British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by our clients Security Team. About the role For more than 70 years, our client has been in a strong partnership with the UK military. They have accomplished numerous milestones in defence engineering and have provided essential defence capabilities to meet the requirements of the armed forces across land, sea, and air. This role is based at our client's headquarters in Stevenage, a key location for missile operations. The site offers excellent transportation links, an onsite gym, and a coffee shop. Training and development opportunities are available to all employees. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Why join Marshall Land Systems in this role: The role of Health and Safety Environment Specialist is to provide specialist knowledge to the Health & Safety and Environment Team, with an in-depth understanding of processes, procedures, and policies and to offer specialist analysis, advice, and support to all parts of the Marshall business. Job Description Support the Head of HSE and Health, Safety and Environment Manager to maintain legal compliance for Health, Safety and Environmental legislation and regulations to all parts of the Marshall Land Systems business. To implement and enforce safe working practices in line with the company's policies and procedures. To action and ensure timely investigation of accidents and incidents (health, safety and environmental) and review recommendations for preventative and corrective actions whilst using the Quality Management System and process. Actively participate in driving improvements and initiatives to promote a positive Health & Safety culture across the business To carry out auditor duties for Marshall Land Systems operations as required and in line with the business audit programme. Provide advice and guidance to ensure that the ISO14001 systems and developing framework of ISO 45001, and HSG65 are implemented and maintained across the business. Actively contribute and support safety meetings. Assist with health and safety communication, such as SLAM (Stop, look,assess manage alerts) and toolbox talks. Carry out trend analysis for safety coaching conversations/safety observations whilst actively participating and providing guidance to the safety programme as well as championing an employee led initiatives. To support teams in undertaking root cause analysis, implementing corrective actions and any preventative measures as may be required. To support the event management process by reviewing and assessing new reports using the company reporting system. Conduct health and safety training and awareness sessions as required by the business, e.g., Safety Coaching Conversation training and Face Fit testing. Deputise for the HSE Manager as may be required. Supporting with other day to day health and safety requirements or any other health and safety needs that may arise within the business and as directed by the Health and Safety Manager. Apply if you have most of the following: NEBOSH Health & Safety General Certificate and/or IOSH Managing Safely, ideally complemented by a work experience in manufacturing. Strong grounding in HSE preferably within manufacturing. Proven record of conducting risk assessments and audits is essential. Have excellent communication and problem-solving skills. Excellent investigation, analysis and reporting skills. Ability to always demonstrate professional integrity. Ability to demonstrate Innovation and proactiveness. Maintain a professional approach to issues and problems. Working knowledge of Microsoft tools such as Word, Excel and Visio is essential. Self-motivated with the ability to work to deadlines and constantly juggle priorities. Excellent analytical skills and attention to detail. Accident Investigation. Risk Assessments. Auditing and monitoring. Good presentation skills. The benefits we will offer you include: 27 days holiday increasing with service up to 30 days (option to buy /sell). Pension contributions up to 9%. Private medical insurance. Extensive flexible benefit program including Cycle to Work. Life assurance at 4x basic salary. Enhanced parental leave and pay. Paid volunteering leave. Access to industry leading wellbeing resources and tools. Introduction to Marshall Land Systems Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.
May 06, 2026
Full time
Why join Marshall Land Systems in this role: The role of Health and Safety Environment Specialist is to provide specialist knowledge to the Health & Safety and Environment Team, with an in-depth understanding of processes, procedures, and policies and to offer specialist analysis, advice, and support to all parts of the Marshall business. Job Description Support the Head of HSE and Health, Safety and Environment Manager to maintain legal compliance for Health, Safety and Environmental legislation and regulations to all parts of the Marshall Land Systems business. To implement and enforce safe working practices in line with the company's policies and procedures. To action and ensure timely investigation of accidents and incidents (health, safety and environmental) and review recommendations for preventative and corrective actions whilst using the Quality Management System and process. Actively participate in driving improvements and initiatives to promote a positive Health & Safety culture across the business To carry out auditor duties for Marshall Land Systems operations as required and in line with the business audit programme. Provide advice and guidance to ensure that the ISO14001 systems and developing framework of ISO 45001, and HSG65 are implemented and maintained across the business. Actively contribute and support safety meetings. Assist with health and safety communication, such as SLAM (Stop, look,assess manage alerts) and toolbox talks. Carry out trend analysis for safety coaching conversations/safety observations whilst actively participating and providing guidance to the safety programme as well as championing an employee led initiatives. To support teams in undertaking root cause analysis, implementing corrective actions and any preventative measures as may be required. To support the event management process by reviewing and assessing new reports using the company reporting system. Conduct health and safety training and awareness sessions as required by the business, e.g., Safety Coaching Conversation training and Face Fit testing. Deputise for the HSE Manager as may be required. Supporting with other day to day health and safety requirements or any other health and safety needs that may arise within the business and as directed by the Health and Safety Manager. Apply if you have most of the following: NEBOSH Health & Safety General Certificate and/or IOSH Managing Safely, ideally complemented by a work experience in manufacturing. Strong grounding in HSE preferably within manufacturing. Proven record of conducting risk assessments and audits is essential. Have excellent communication and problem-solving skills. Excellent investigation, analysis and reporting skills. Ability to always demonstrate professional integrity. Ability to demonstrate Innovation and proactiveness. Maintain a professional approach to issues and problems. Working knowledge of Microsoft tools such as Word, Excel and Visio is essential. Self-motivated with the ability to work to deadlines and constantly juggle priorities. Excellent analytical skills and attention to detail. Accident Investigation. Risk Assessments. Auditing and monitoring. Good presentation skills. The benefits we will offer you include: 27 days holiday increasing with service up to 30 days (option to buy /sell). Pension contributions up to 9%. Private medical insurance. Extensive flexible benefit program including Cycle to Work. Life assurance at 4x basic salary. Enhanced parental leave and pay. Paid volunteering leave. Access to industry leading wellbeing resources and tools. Introduction to Marshall Land Systems Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. What you will be part of Saab is a leading defence and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The Role: This role is part of our BlueBear Business in Bedfordshire. The Operations Manager will work across the organisation providing governance, compliance, trials and business coordination support. Process improvement and performance tracking coupled with customer feedback capture to continuously improve BlueBear operations and integration with Saab UK. Key Responsibilities: Drive continuous improvement across the organisation to achieve high standards. Be the focal point for process standardisation and compliance with the organisations quality management system. Be the focal point to Saab UK functions for critical compliance areas including export control, health & safety and security. Develop and track KPIs to support the delivery of the organisation's Strategic Business Plan. Implement processes for capturing customer feedback, communicate success and track change where required. Communicate Operational Excellence throughout the organisation. Co-ordinate all internal and external audit activity. Act as Risk and Opportunity Co-ordinator and lead all business continuity management activities. Co-ordinate compliance activity such as export control ensuring sufficient resources and processes are in place. Co-ordinate the implementation of new compliance standards and business support tools. Capture and track internal feedback on processes to drive continuous improvements. Delivery internal training on continuous improvement / operational excellence where required. Champion information management within BlueBear. Support internal project activity where required and manage the activities of the Facility Coordinator. Qualifications and Skills: Proven leadership skills, ability to drive change in the organisation. Excellent communication and interpersonal skills. Highly motivated self starter who requires minimal supervision. Demonstratable experience of implementing effective change in an organisation. Proven experience managing risks and implementing risk management policies inc. business continuity plans. Experience with implementation Quality Management Systems and compliance with ISO 9001. Experience with ISO 27001 desirable. Awareness of critical compliance areas including UK export control, health & safety and environmental management desirable. Experience with defence industry and UK MOD desirable. As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security Vetting clearance to SC level or have the ability to gain it. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
May 06, 2026
Full time
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. What you will be part of Saab is a leading defence and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The Role: This role is part of our BlueBear Business in Bedfordshire. The Operations Manager will work across the organisation providing governance, compliance, trials and business coordination support. Process improvement and performance tracking coupled with customer feedback capture to continuously improve BlueBear operations and integration with Saab UK. Key Responsibilities: Drive continuous improvement across the organisation to achieve high standards. Be the focal point for process standardisation and compliance with the organisations quality management system. Be the focal point to Saab UK functions for critical compliance areas including export control, health & safety and security. Develop and track KPIs to support the delivery of the organisation's Strategic Business Plan. Implement processes for capturing customer feedback, communicate success and track change where required. Communicate Operational Excellence throughout the organisation. Co-ordinate all internal and external audit activity. Act as Risk and Opportunity Co-ordinator and lead all business continuity management activities. Co-ordinate compliance activity such as export control ensuring sufficient resources and processes are in place. Co-ordinate the implementation of new compliance standards and business support tools. Capture and track internal feedback on processes to drive continuous improvements. Delivery internal training on continuous improvement / operational excellence where required. Champion information management within BlueBear. Support internal project activity where required and manage the activities of the Facility Coordinator. Qualifications and Skills: Proven leadership skills, ability to drive change in the organisation. Excellent communication and interpersonal skills. Highly motivated self starter who requires minimal supervision. Demonstratable experience of implementing effective change in an organisation. Proven experience managing risks and implementing risk management policies inc. business continuity plans. Experience with implementation Quality Management Systems and compliance with ISO 9001. Experience with ISO 27001 desirable. Awareness of critical compliance areas including UK export control, health & safety and environmental management desirable. Experience with defence industry and UK MOD desirable. As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security Vetting clearance to SC level or have the ability to gain it. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
UK Commercial Operations Leader Location: United Kingdom Sector: Aerospace / Advanced Manufacturing / Defence Position Type: Permanent, Full-time About the Opportunity A global aerospace and advanced manufacturing organisation is seeking an entrepreneurial UK Commercial Operations Leader to help establish, shape, and grow its UK commercial presence. With a heritage approaching a century, the organisation is known for engineering excellence in the design, manufacture, and support of complex aerostructures , propulsion system components, and advanced composite products across commercial, defence, and space markets. Today, it is investing for the future and looking for individuals with the energy, ownership mindset, and appetite to build something meaningful within a well-resourced global enterprise. This role is ideal for a self-starter and natural "go-getter" - someone who thrives on turning strategy into action, enjoys ambiguity, and wants the satisfaction of making a role (and a business) their own. The Role Reporting to the Head of Strategy and Business Development , the UK Commercial Operations Leader will play a hands-on role in driving the end-to-end execution of UK commercial programmes , acting as the central point of coordination across the business. You will operate with a high degree of autonomy, working across international teams, partners, and government stakeholders, balancing big picture thinking with practical delivery . This is not a purely advisory role - it requires someone comfortable rolling up their sleeves while building long-term foundations. Key Responsibilities Lead end-to-end commercial programme execution across the UK, from early planning through delivery Act as the primary internal and external point of contact for all UK based programme activities Coordinate across multiple international sites and cross-functional teams including strategy, business development, programme management, finance, contracts, engineering, and operations Proactively identify, manage, and communicate risks, opportunities, and delivery priorities to senior leadership Develop and drive business strategies and plans to secure national and local government incentives, working collaboratively with partners and stakeholders Own and develop business case modelling , including cost, value, and return analysis Demonstrate the ability to think long?term and strategically , while delivering tangible results in the near term Who We're Looking For This role suits someone who: Enjoys building new capability , not just maintaining existing processes Brings a commercially sharp, action-oriented mindset Is comfortable taking ownership, making decisions, and driving momentum Can navigate complexity while keeping delivery front of mind Wants the opportunity to shape a role and leave a visible legacy You do not need to be a 20 year veteran - but you must bring credibility, drive, and confidence! Essential Experience & Qualifications Bachelor's degree in Business, Management, Engineering, or a related discipline Minimum 8 years' relevant professional experience , including experience in commercial programmes, business operations, or business management Practical working knowledge of UK Government rules and regulations related to launching and operating new in-country business activities and partnerships Experience with commercial modelling, pricing strategies, and associated cost considerations Strong organisational skills with the ability to manage multiple priorities effectively Clear, confident written and verbal communication skills Strong proficiency in Microsoft Excel and PowerPoint Willingness to travel (up to 30%) UK citizenship is required Why This Role? This is a rare opportunity for a high potential commercial leader to: Take genuine ownership of UK commercial operations Operate at the intersection of strategy, delivery, and growth Work within a globally respected aerospace organisation while maintaining a start-up style mindset Build something tangible, visible, and impactful - and grow with it
May 05, 2026
Full time
UK Commercial Operations Leader Location: United Kingdom Sector: Aerospace / Advanced Manufacturing / Defence Position Type: Permanent, Full-time About the Opportunity A global aerospace and advanced manufacturing organisation is seeking an entrepreneurial UK Commercial Operations Leader to help establish, shape, and grow its UK commercial presence. With a heritage approaching a century, the organisation is known for engineering excellence in the design, manufacture, and support of complex aerostructures , propulsion system components, and advanced composite products across commercial, defence, and space markets. Today, it is investing for the future and looking for individuals with the energy, ownership mindset, and appetite to build something meaningful within a well-resourced global enterprise. This role is ideal for a self-starter and natural "go-getter" - someone who thrives on turning strategy into action, enjoys ambiguity, and wants the satisfaction of making a role (and a business) their own. The Role Reporting to the Head of Strategy and Business Development , the UK Commercial Operations Leader will play a hands-on role in driving the end-to-end execution of UK commercial programmes , acting as the central point of coordination across the business. You will operate with a high degree of autonomy, working across international teams, partners, and government stakeholders, balancing big picture thinking with practical delivery . This is not a purely advisory role - it requires someone comfortable rolling up their sleeves while building long-term foundations. Key Responsibilities Lead end-to-end commercial programme execution across the UK, from early planning through delivery Act as the primary internal and external point of contact for all UK based programme activities Coordinate across multiple international sites and cross-functional teams including strategy, business development, programme management, finance, contracts, engineering, and operations Proactively identify, manage, and communicate risks, opportunities, and delivery priorities to senior leadership Develop and drive business strategies and plans to secure national and local government incentives, working collaboratively with partners and stakeholders Own and develop business case modelling , including cost, value, and return analysis Demonstrate the ability to think long?term and strategically , while delivering tangible results in the near term Who We're Looking For This role suits someone who: Enjoys building new capability , not just maintaining existing processes Brings a commercially sharp, action-oriented mindset Is comfortable taking ownership, making decisions, and driving momentum Can navigate complexity while keeping delivery front of mind Wants the opportunity to shape a role and leave a visible legacy You do not need to be a 20 year veteran - but you must bring credibility, drive, and confidence! Essential Experience & Qualifications Bachelor's degree in Business, Management, Engineering, or a related discipline Minimum 8 years' relevant professional experience , including experience in commercial programmes, business operations, or business management Practical working knowledge of UK Government rules and regulations related to launching and operating new in-country business activities and partnerships Experience with commercial modelling, pricing strategies, and associated cost considerations Strong organisational skills with the ability to manage multiple priorities effectively Clear, confident written and verbal communication skills Strong proficiency in Microsoft Excel and PowerPoint Willingness to travel (up to 30%) UK citizenship is required Why This Role? This is a rare opportunity for a high potential commercial leader to: Take genuine ownership of UK commercial operations Operate at the intersection of strategy, delivery, and growth Work within a globally respected aerospace organisation while maintaining a start-up style mindset Build something tangible, visible, and impactful - and grow with it
Location: Hybrid working from the London office (Mondays, Wednesdays and Thursdays), with 2 days working from home (Tuesdays and Fridays) ideally. If not possible, one day per week in the London office (Thursdays) will be considered as the minimum. Reporting to: VP Product & Operations About Paloma Paloma's mission is to make children's autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We believe the NHS can offer quick access to these services, and Paloma is achieving this by redesigning care pathways, developing new software & AI tools, and investing in clinicians' learning & development. We are growing our team purposefully to meet the need for NHS autism and ADHD care, and since launching, we have: Grown our fantastic team to over 100 people, and are hiring 100 more over the next 12 months Raised £5m pre-seed funding from leading healthcare investors (Triple Point Ventures and Heal Capital), helping us to invest in our technology and our team Achieved financial sustainability How is Paloma Health different from other Neurodevelopmental providers? We are clinically-led, Care Quality Commission (CQC) registered, and continuously improve our outcomes and family experiences. Our in-house product & engineering team ensures we can: Give families a more consumer-like experience of healthcare Free our clinicians from documentation to focus on supporting families Our strong culture, including transparency, a sense of community, and supporting staff career development The experience of our founders (Dr Mark Jenkins & Darshak Shah), who have previously built tech-enabled NHS obesity and ophthalmology services. Combined, their previous companies have treated over 1 million NHS patients in the last 15 years! Being backed by leading healthcare investors allows us to move fast The Opportunity We are looking for a Head of Operations to lead and scale our operations function. This is a high-impact role where you will be responsible for a rapidly scaling operations function of 80 people, including our Care Delivery team (Team Managers, Autism and ADHD Clinicians, including assessors and prescribers), the Care Coordination administration team, and our Scheduling, Safeguarding, and Governance teams. Your mission is to ensure that as we scale to help thousands of families, our service remains high-quality, safe, and efficient. Your role is orchestrating this complex function, ensuring that every step of our care pathway-from the NHS referral to exit-is working in perfect sync. About you You are a leader of leaders: You have a proven track record of managing large, multi-tiered teams. You know how to motivate and develop managers who, in turn, manage our Delivery Team, Care Coordinators, Scheduling, Safeguarding and Governance Teams You thrive at scale: Managing a rapidly growing team of over 80 people doesn't intimidate you; you have the organisational skills to keep a large workforce aligned and productive, and are excited to grow the team significantly more. You are a systems thinker: You see how a change in scheduling impacts care delivery, and how an update in governance affects the Care Coordination Team. You manage the "ripple effects." You are operationally rigorous: You thrive on metrics and KPIs. You use data to identify capacity bottlenecks or potential safeguarding risks before they become issues. You are empathetic but decisive: You understand the high-stakes nature of healthcare and can make calm, authoritative decisions that balance patient safety with operational speed. You are adaptable: You are comfortable working in a dynamic environment and embrace the fast-paced change of a growing organisation. You are mission-driven: You are genuinely excited about using technology and innovation to solve the NHS waiting list crisis. You are a hands-on leader: You are willing to dive into operational details and drive tasks yourself when necessary to support and unblock your team. Responsibilities: Oversee the integrated Operations function, including: Providing strategic direction to the managers of Delivery, Scheduling & Capacity, Safeguarding, and Governance. Represent the Operations function at a senior level and work cross-functionally with relevant function leads. Maintain accountability for the function's performance and culture. This includes: Building relationships and data dashboards (with our Business Intelligence Team) to help you identify operational red flags and address them before they impact service delivery. Building a culture of continuous learning, mentoring your direct reports to become the next generation of senior leaders at Paloma. Ongoing optimisation and refinement of operational processes together with the relevant teams and stakeholders, for example: Administrative processes, e.g. NHS GP referral processing Defining the strategic "math" of the service, ensuring you always know the demand forecast and manage scheduling/hiring to meet NHS targets while maintaining staff well-being. Ensuring our safeguarding protocols are deeply embedded in every team member's daily workflows. Develop robust structures, documentation, processes and communication loops to: Grow the team without losing quality or culture. Ensure a 'single source of truth' for all operational workstreams documentation Maintain and implement high-quality policies for complaints, contested outcomes, and quality assurance. Qualifications and experience: Required: At least 7 years of operational leadership experience, specifically in environments with high headcount and complex delivery requirements (e.g., health or other large-scale service operations). Proven experience overseeing multi-tiered teams (managing 5+ direct reports who each manage their own large teams). Advanced experience in managing capacity and scheduling for a large, varied workforce. A track record of "productising" operations-taking a growing service and building the robust structures needed to support 100+ staff members. Demonstrable experience of a commercial mindset, meeting financial targets, understanding trade-offs within budgets, and managing team budgets. A proven ability to balance high-level strategy with a "lead from the front" mentality, diving into the details to solve problems on the ground. Proven experience in being data-driven with decisions, prioritisation, and comfortable providing detailed updates to wider stakeholders at all levels of the business. Experience managing a mixed team of clinical and non-clinical staff Experience leading a large team through periods of rapid organisational change, e.g. a fast-paced startup/scaleup environment where roles and processes evolve quickly. Experience in Data Protection and Data Protection Officer responsibilities Studies have shown that women and people from ethnic minority groups are less likely to apply for jobs unless they meet every qualification. Paloma is dedicated to building a diverse and top performing workplace, so if you're excited about this role but your past experience doesn't align with all the qualifications, we strongly encourage you to apply. You may be just the right candidate for this role or others! You will be part of a mission driven organisation that's transforming access to autism and ADHD care in England. For all employees, we offer: A strong and positive culture that prioritises staff well being, transparency, and career development. Protected time and budget for team connection, learning, and community building. Competitive compensation, including: Salary of £80,000-90,000, depending on experience and working location Annual salary reviews, ensuring they are competitive Private medical insurance and Employee Assistance Programme (planned in 2026) A unique annual leave benefits package which includes: 34 days of annual leave. This includes eight bank holidays and your birthday off. Option to buy an additional 5 days per year (giving you 39 days per year) An additional 10 days of paid sabbatical leave every three completed years of service (which means 44 days of leave in year four at Paloma!) 2 days per year of special leave, for those moments that happen in life, whether personal or family related Additional benefits include: A premium performance company laptop Equity compensation through Share Options in Paloma Health for employees working at least 32 hours per week with Paloma. NHS discounts, including the Blue Light Card (as we are an NHS provider). Equality & Diversity Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic. Accommodations We're glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly. Safer Recruitment & Pre Employment Checks Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business . click apply for full job details
May 05, 2026
Full time
Location: Hybrid working from the London office (Mondays, Wednesdays and Thursdays), with 2 days working from home (Tuesdays and Fridays) ideally. If not possible, one day per week in the London office (Thursdays) will be considered as the minimum. Reporting to: VP Product & Operations About Paloma Paloma's mission is to make children's autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We believe the NHS can offer quick access to these services, and Paloma is achieving this by redesigning care pathways, developing new software & AI tools, and investing in clinicians' learning & development. We are growing our team purposefully to meet the need for NHS autism and ADHD care, and since launching, we have: Grown our fantastic team to over 100 people, and are hiring 100 more over the next 12 months Raised £5m pre-seed funding from leading healthcare investors (Triple Point Ventures and Heal Capital), helping us to invest in our technology and our team Achieved financial sustainability How is Paloma Health different from other Neurodevelopmental providers? We are clinically-led, Care Quality Commission (CQC) registered, and continuously improve our outcomes and family experiences. Our in-house product & engineering team ensures we can: Give families a more consumer-like experience of healthcare Free our clinicians from documentation to focus on supporting families Our strong culture, including transparency, a sense of community, and supporting staff career development The experience of our founders (Dr Mark Jenkins & Darshak Shah), who have previously built tech-enabled NHS obesity and ophthalmology services. Combined, their previous companies have treated over 1 million NHS patients in the last 15 years! Being backed by leading healthcare investors allows us to move fast The Opportunity We are looking for a Head of Operations to lead and scale our operations function. This is a high-impact role where you will be responsible for a rapidly scaling operations function of 80 people, including our Care Delivery team (Team Managers, Autism and ADHD Clinicians, including assessors and prescribers), the Care Coordination administration team, and our Scheduling, Safeguarding, and Governance teams. Your mission is to ensure that as we scale to help thousands of families, our service remains high-quality, safe, and efficient. Your role is orchestrating this complex function, ensuring that every step of our care pathway-from the NHS referral to exit-is working in perfect sync. About you You are a leader of leaders: You have a proven track record of managing large, multi-tiered teams. You know how to motivate and develop managers who, in turn, manage our Delivery Team, Care Coordinators, Scheduling, Safeguarding and Governance Teams You thrive at scale: Managing a rapidly growing team of over 80 people doesn't intimidate you; you have the organisational skills to keep a large workforce aligned and productive, and are excited to grow the team significantly more. You are a systems thinker: You see how a change in scheduling impacts care delivery, and how an update in governance affects the Care Coordination Team. You manage the "ripple effects." You are operationally rigorous: You thrive on metrics and KPIs. You use data to identify capacity bottlenecks or potential safeguarding risks before they become issues. You are empathetic but decisive: You understand the high-stakes nature of healthcare and can make calm, authoritative decisions that balance patient safety with operational speed. You are adaptable: You are comfortable working in a dynamic environment and embrace the fast-paced change of a growing organisation. You are mission-driven: You are genuinely excited about using technology and innovation to solve the NHS waiting list crisis. You are a hands-on leader: You are willing to dive into operational details and drive tasks yourself when necessary to support and unblock your team. Responsibilities: Oversee the integrated Operations function, including: Providing strategic direction to the managers of Delivery, Scheduling & Capacity, Safeguarding, and Governance. Represent the Operations function at a senior level and work cross-functionally with relevant function leads. Maintain accountability for the function's performance and culture. This includes: Building relationships and data dashboards (with our Business Intelligence Team) to help you identify operational red flags and address them before they impact service delivery. Building a culture of continuous learning, mentoring your direct reports to become the next generation of senior leaders at Paloma. Ongoing optimisation and refinement of operational processes together with the relevant teams and stakeholders, for example: Administrative processes, e.g. NHS GP referral processing Defining the strategic "math" of the service, ensuring you always know the demand forecast and manage scheduling/hiring to meet NHS targets while maintaining staff well-being. Ensuring our safeguarding protocols are deeply embedded in every team member's daily workflows. Develop robust structures, documentation, processes and communication loops to: Grow the team without losing quality or culture. Ensure a 'single source of truth' for all operational workstreams documentation Maintain and implement high-quality policies for complaints, contested outcomes, and quality assurance. Qualifications and experience: Required: At least 7 years of operational leadership experience, specifically in environments with high headcount and complex delivery requirements (e.g., health or other large-scale service operations). Proven experience overseeing multi-tiered teams (managing 5+ direct reports who each manage their own large teams). Advanced experience in managing capacity and scheduling for a large, varied workforce. A track record of "productising" operations-taking a growing service and building the robust structures needed to support 100+ staff members. Demonstrable experience of a commercial mindset, meeting financial targets, understanding trade-offs within budgets, and managing team budgets. A proven ability to balance high-level strategy with a "lead from the front" mentality, diving into the details to solve problems on the ground. Proven experience in being data-driven with decisions, prioritisation, and comfortable providing detailed updates to wider stakeholders at all levels of the business. Experience managing a mixed team of clinical and non-clinical staff Experience leading a large team through periods of rapid organisational change, e.g. a fast-paced startup/scaleup environment where roles and processes evolve quickly. Experience in Data Protection and Data Protection Officer responsibilities Studies have shown that women and people from ethnic minority groups are less likely to apply for jobs unless they meet every qualification. Paloma is dedicated to building a diverse and top performing workplace, so if you're excited about this role but your past experience doesn't align with all the qualifications, we strongly encourage you to apply. You may be just the right candidate for this role or others! You will be part of a mission driven organisation that's transforming access to autism and ADHD care in England. For all employees, we offer: A strong and positive culture that prioritises staff well being, transparency, and career development. Protected time and budget for team connection, learning, and community building. Competitive compensation, including: Salary of £80,000-90,000, depending on experience and working location Annual salary reviews, ensuring they are competitive Private medical insurance and Employee Assistance Programme (planned in 2026) A unique annual leave benefits package which includes: 34 days of annual leave. This includes eight bank holidays and your birthday off. Option to buy an additional 5 days per year (giving you 39 days per year) An additional 10 days of paid sabbatical leave every three completed years of service (which means 44 days of leave in year four at Paloma!) 2 days per year of special leave, for those moments that happen in life, whether personal or family related Additional benefits include: A premium performance company laptop Equity compensation through Share Options in Paloma Health for employees working at least 32 hours per week with Paloma. NHS discounts, including the Blue Light Card (as we are an NHS provider). Equality & Diversity Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic. Accommodations We're glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly. Safer Recruitment & Pre Employment Checks Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business . click apply for full job details
Workday Career Site Cookie Notice Optional : + and . + We use third-party services such as Google Analytics to gather external career site traffic metrics and analyze visitor information, such as browser usage, visitor numbers, and which pages are used. sets out how they use the information they gather. + We may use pixel tags or scripts supplied by various job boards to track when you navigate to our website from a job board and submit a job application. Flex uses this information on an anonymous basis, this helps us understand the efficiency of our recruiting campaigns. Further information on these pixel tags or scripts may be provided by the job board site you have used # Select to consent to this use or DeclineAnord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centers.We develop skill sets, encourage curiosity, and enable empowerment - we turn jobs into careers. If this sounds interesting, we'd like to meet you. Job Summary What a typical day looks like: The experience we're looking to add to our team: At least 5 years of experience working in a warehouse and background in distribution and operations management Previous managerial experience is preferred Knowledge of the day-to-day operations of a warehouse and third-party logistics management practices. A background in distribution and operations management. Strong IT, organisation and analytical skills with good knowledge of ERP/WMS. A creative, proactive individual with the ability to make good judgements and think and act quickly. Strong presentation and communication skills, demonstrating the ability to communicate and influence at all levels of an organisation. Ability to work on own initiative, manage time effectively and meet targets and objectives. Strong management and analytical skills, persuasive ability and collaborative approach to customer demands. Eligible to work in UK What you'll receive for the great work you provide: A long-term role with many opportunities to learn, grow and develop - we turn jobs into careers. An environment where you will feel fulfilled by your work, valued for your contribution, and celebrated for your success; A competitive salary and benefits package which includes: + A merit-based annual pay review + Enhanced annual leave + Employee recognition scheme and long service awards + Referral bonus + Volunteer days + Group Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a year + Sick pay scheme + Cycle to Work scheme + Enhanced maternity/paternity leave Flexible/Hybrid Work based on your Job Function Travel opportunities (role dependent Support in your well-being by access to + Employee Assistance Programme offering free access to qualified counsellors and expert advice + On-site trained Mental Health First Aiders Access to various discount programs (including food, activities, gym memberships etc.)BB97 Job CategoryGlobal Procurement & Supply ChainAnord Mardix is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Anord Mardix, you must complete the application process first).To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Warehouse Manager located in Kendal. Reporting to the Head of Supply Chain, the Warehouse Manager will operate our warehouse functions at our UK sites where relationship building skills are essential, along with communication and influencing skills to negotiate and work with both staff members, management and stakeholders Maintaining receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. Overseeing stock control and order processing, ensuring all stock movements are timely and cost efficient. Safeguarding warehousing operations and contents by establishing and monitoring security procedures and protocols. Maintaining physical condition of warehouses by: planning and implementing new design layouts; inspecting equipment; and, issuing work orders for repair and requisitions for replacement. Managing warehousing personnel and maintaining warehousing performance by: coaching, mentoring , and disciplining employees; and planning, monitoring, and appraising job results. Developing and maintaining Work Instructions for all warehousing tasks. Ensuring all relevant personnel are trained in those tasks and that all training is documented. Proactively reviewing all warehousing procedures on an ongoing basis to ensure they meet/exceed business requirements. Providing prompt, accurate and customer/business focused responses to enquiries from internal/external customers to ensure an excellent standard of Customer Service.Anord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centers.Our commitment to comprehensive engineering excellence ensures our products and services deliver safe, reliable, quality critical power solutions that you can rely on. Anord Mardix promises innovative engineering solutions to all our clients, meeting the most technical requirements with ease, no matter what the challenge.We develop skill sets, encourage curiosity, and enable empowerment - we turn jobs into careers. If this sounds interesting, we'd like to meet you.
May 05, 2026
Full time
Workday Career Site Cookie Notice Optional : + and . + We use third-party services such as Google Analytics to gather external career site traffic metrics and analyze visitor information, such as browser usage, visitor numbers, and which pages are used. sets out how they use the information they gather. + We may use pixel tags or scripts supplied by various job boards to track when you navigate to our website from a job board and submit a job application. Flex uses this information on an anonymous basis, this helps us understand the efficiency of our recruiting campaigns. Further information on these pixel tags or scripts may be provided by the job board site you have used # Select to consent to this use or DeclineAnord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centers.We develop skill sets, encourage curiosity, and enable empowerment - we turn jobs into careers. If this sounds interesting, we'd like to meet you. Job Summary What a typical day looks like: The experience we're looking to add to our team: At least 5 years of experience working in a warehouse and background in distribution and operations management Previous managerial experience is preferred Knowledge of the day-to-day operations of a warehouse and third-party logistics management practices. A background in distribution and operations management. Strong IT, organisation and analytical skills with good knowledge of ERP/WMS. A creative, proactive individual with the ability to make good judgements and think and act quickly. Strong presentation and communication skills, demonstrating the ability to communicate and influence at all levels of an organisation. Ability to work on own initiative, manage time effectively and meet targets and objectives. Strong management and analytical skills, persuasive ability and collaborative approach to customer demands. Eligible to work in UK What you'll receive for the great work you provide: A long-term role with many opportunities to learn, grow and develop - we turn jobs into careers. An environment where you will feel fulfilled by your work, valued for your contribution, and celebrated for your success; A competitive salary and benefits package which includes: + A merit-based annual pay review + Enhanced annual leave + Employee recognition scheme and long service awards + Referral bonus + Volunteer days + Group Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a year + Sick pay scheme + Cycle to Work scheme + Enhanced maternity/paternity leave Flexible/Hybrid Work based on your Job Function Travel opportunities (role dependent Support in your well-being by access to + Employee Assistance Programme offering free access to qualified counsellors and expert advice + On-site trained Mental Health First Aiders Access to various discount programs (including food, activities, gym memberships etc.)BB97 Job CategoryGlobal Procurement & Supply ChainAnord Mardix is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Anord Mardix, you must complete the application process first).To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Warehouse Manager located in Kendal. Reporting to the Head of Supply Chain, the Warehouse Manager will operate our warehouse functions at our UK sites where relationship building skills are essential, along with communication and influencing skills to negotiate and work with both staff members, management and stakeholders Maintaining receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. Overseeing stock control and order processing, ensuring all stock movements are timely and cost efficient. Safeguarding warehousing operations and contents by establishing and monitoring security procedures and protocols. Maintaining physical condition of warehouses by: planning and implementing new design layouts; inspecting equipment; and, issuing work orders for repair and requisitions for replacement. Managing warehousing personnel and maintaining warehousing performance by: coaching, mentoring , and disciplining employees; and planning, monitoring, and appraising job results. Developing and maintaining Work Instructions for all warehousing tasks. Ensuring all relevant personnel are trained in those tasks and that all training is documented. Proactively reviewing all warehousing procedures on an ongoing basis to ensure they meet/exceed business requirements. Providing prompt, accurate and customer/business focused responses to enquiries from internal/external customers to ensure an excellent standard of Customer Service.Anord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centers.Our commitment to comprehensive engineering excellence ensures our products and services deliver safe, reliable, quality critical power solutions that you can rely on. Anord Mardix promises innovative engineering solutions to all our clients, meeting the most technical requirements with ease, no matter what the challenge.We develop skill sets, encourage curiosity, and enable empowerment - we turn jobs into careers. If this sounds interesting, we'd like to meet you.
Job Title: Maintenance Planning Engineer Location: Head Office, Hampton Wick Working pattern: Typically 4 days in the office and 1 day working from home Salary: £50 - £60k About the role We are seeking a skilled and motivated Maintenance Planning Engineer to join our Engineering team, supporting our Boeing 747/777 commercial aircraft fleet. This is a key role responsible for ensuring maintenance activity is planned and delivered safely, compliantly, and efficiently. You will work closely with Engineering, Operations, Supply Chain, Maintenance Control, Technical Services and Technical Records to optimise aircraft availability while maintaining the highest safety and regulatory standards. Key responsibilities • Continuously review maintenance forecasts and plan scheduled maintenance efficiently. • Plan base maintenance inputs, ensuring spares, resources and downtime requirements are clearly defined. • Create base work packages and work orders using AMOS. • Issue work packages to Part 145 MROs with clear instructions and specific requirements. • Review certified base maintenance paperwork and ensure compliance, including NRC/MDR creation in AMOS. • Update aircraft, engine, airframe and modification logbooks. • Upload completed paperwork to the AMOS web drive. • Prepare aircraft records and reports for audits. • Support and deputise for the Maintenance Planning/AMP Manager when required. • Work with the CAMO team to ensure the Aircraft Maintenance Programme remains effective and compliant. • Contribute to continuous improvement across processes, systems and team working. About you • 3+ years experience in maintenance planning including forecasting and scheduling. • Previous Part M/CAMO experience within an aviation environment. • Strong knowledge of Part CAMO regulations and record retention requirements. • Knowledge of Critical Task, CDCCL and AWL fundamentals. • Working knowledge of MSG-3 maintenance task analysis. • AMOS experience preferred. • Strong understanding of airline operations. • Proactive, flexible and dynamic approach. • Commitment to continued professional development. • Adaptable, creative and improvement-focused mindset. Benefits • 33 days holiday including statutory days. • NEST pension scheme (9% employer / 5% employee). • Salary sacrifice pension option. • Private health cover (Vitality) after probation. • Life assurance up to 3x annual salary. • Employee Assistance Programme.
May 05, 2026
Full time
Job Title: Maintenance Planning Engineer Location: Head Office, Hampton Wick Working pattern: Typically 4 days in the office and 1 day working from home Salary: £50 - £60k About the role We are seeking a skilled and motivated Maintenance Planning Engineer to join our Engineering team, supporting our Boeing 747/777 commercial aircraft fleet. This is a key role responsible for ensuring maintenance activity is planned and delivered safely, compliantly, and efficiently. You will work closely with Engineering, Operations, Supply Chain, Maintenance Control, Technical Services and Technical Records to optimise aircraft availability while maintaining the highest safety and regulatory standards. Key responsibilities • Continuously review maintenance forecasts and plan scheduled maintenance efficiently. • Plan base maintenance inputs, ensuring spares, resources and downtime requirements are clearly defined. • Create base work packages and work orders using AMOS. • Issue work packages to Part 145 MROs with clear instructions and specific requirements. • Review certified base maintenance paperwork and ensure compliance, including NRC/MDR creation in AMOS. • Update aircraft, engine, airframe and modification logbooks. • Upload completed paperwork to the AMOS web drive. • Prepare aircraft records and reports for audits. • Support and deputise for the Maintenance Planning/AMP Manager when required. • Work with the CAMO team to ensure the Aircraft Maintenance Programme remains effective and compliant. • Contribute to continuous improvement across processes, systems and team working. About you • 3+ years experience in maintenance planning including forecasting and scheduling. • Previous Part M/CAMO experience within an aviation environment. • Strong knowledge of Part CAMO regulations and record retention requirements. • Knowledge of Critical Task, CDCCL and AWL fundamentals. • Working knowledge of MSG-3 maintenance task analysis. • AMOS experience preferred. • Strong understanding of airline operations. • Proactive, flexible and dynamic approach. • Commitment to continued professional development. • Adaptable, creative and improvement-focused mindset. Benefits • 33 days holiday including statutory days. • NEST pension scheme (9% employer / 5% employee). • Salary sacrifice pension option. • Private health cover (Vitality) after probation. • Life assurance up to 3x annual salary. • Employee Assistance Programme.
Reward & Benefit Consultant (12 Month FTC) UK based with travel - Belfast, Bristol, Methil Fixed Term Contract (12 months) Reporting to: Head of Reward Shape reward strategy where it really matters. We're looking for an experienced Reward Consultant to join our UK People team on a 9-12 month fixed term contract. This is a high impact role where you'll design and deliver reward solutions that directly support project delivery, talent attraction, and long term business performance across multiple UK sites. If you enjoy combining commercial thinking, data led insight, and stakeholder influence-and want to see your work make a tangible difference-this could be a great fit. The Role You'll take ownership of compensation and benefits strategy, partnering closely with HR, Finance, Talent Acquisition, and senior leaders to ensure reward frameworks are competitive, fair, compliant, and aligned with both business needs and regulatory/union environments. Your work will help ensure we attract and retain critical skills, motivate performance, and support complex, project led delivery. What You'll Be Doing Reward Strategy & Market Insight Lead market pricing and job benchmarking activities Design salary structures, job levelling, and geographic differentials for multi site UK operations Develop job architecture, career paths, and competency frameworks Advise on pay positioning for scarce and critical skillsets Benchmark and review variable pay, allowances, overtime and shift premiums Pay Governance & Operational Delivery Deliver annual pay review and bonus cycles end to end Maintain pay ranges, grades, and alignment with recognised external frameworks Ensure compliance with UK reward legislation (HMRC, IR35, NMW, Working Time, Gender Pay) Design and maintain recognition schemes aligned to performance and safety outcomes Equity, Risk & Employee Relations Lead pay equity analysis and remediation planning Assess and advise on retention awards and scarcity allowances with clear ROI Support union negotiations and site specific pay frameworks Incentives & Project Linked Rewards Design short term incentive plans and bonus scorecards Develop project based, milestone driven incentive frameworks Benefits & Reward Communication Support benefits reviews and supplier management Create clear, engaging reward communications for leaders and employees Analytics & Stakeholder Advisory Build reward dashboards (pay mix, compa ratios, range penetration, flight risk) Provide expert advice on offers, promotions, and retention cases What We're Looking For Experience & Qualifications 5+ years' experience in Reward / Compensation & Benefits Background in engineering, manufacturing, energy or defence environments preferred Strong market pricing and job evaluation experience (e.g. WTW) Proven delivery of annual reward cycles and incentive design Solid knowledge of UK reward compliance (global exposure a bonus) Advanced Excel modelling skills; experience with HRIS and analytics tools Degree, CIPD, or Reward/C&B qualification desirable Skills & Behaviours Commercial and pragmatic mindset Strong analytical capability with clear data storytelling Confident stakeholder influencer, credible with senior leaders Highly organised and resilient under pressure Trusted with confidential and sensitive data
May 05, 2026
Full time
Reward & Benefit Consultant (12 Month FTC) UK based with travel - Belfast, Bristol, Methil Fixed Term Contract (12 months) Reporting to: Head of Reward Shape reward strategy where it really matters. We're looking for an experienced Reward Consultant to join our UK People team on a 9-12 month fixed term contract. This is a high impact role where you'll design and deliver reward solutions that directly support project delivery, talent attraction, and long term business performance across multiple UK sites. If you enjoy combining commercial thinking, data led insight, and stakeholder influence-and want to see your work make a tangible difference-this could be a great fit. The Role You'll take ownership of compensation and benefits strategy, partnering closely with HR, Finance, Talent Acquisition, and senior leaders to ensure reward frameworks are competitive, fair, compliant, and aligned with both business needs and regulatory/union environments. Your work will help ensure we attract and retain critical skills, motivate performance, and support complex, project led delivery. What You'll Be Doing Reward Strategy & Market Insight Lead market pricing and job benchmarking activities Design salary structures, job levelling, and geographic differentials for multi site UK operations Develop job architecture, career paths, and competency frameworks Advise on pay positioning for scarce and critical skillsets Benchmark and review variable pay, allowances, overtime and shift premiums Pay Governance & Operational Delivery Deliver annual pay review and bonus cycles end to end Maintain pay ranges, grades, and alignment with recognised external frameworks Ensure compliance with UK reward legislation (HMRC, IR35, NMW, Working Time, Gender Pay) Design and maintain recognition schemes aligned to performance and safety outcomes Equity, Risk & Employee Relations Lead pay equity analysis and remediation planning Assess and advise on retention awards and scarcity allowances with clear ROI Support union negotiations and site specific pay frameworks Incentives & Project Linked Rewards Design short term incentive plans and bonus scorecards Develop project based, milestone driven incentive frameworks Benefits & Reward Communication Support benefits reviews and supplier management Create clear, engaging reward communications for leaders and employees Analytics & Stakeholder Advisory Build reward dashboards (pay mix, compa ratios, range penetration, flight risk) Provide expert advice on offers, promotions, and retention cases What We're Looking For Experience & Qualifications 5+ years' experience in Reward / Compensation & Benefits Background in engineering, manufacturing, energy or defence environments preferred Strong market pricing and job evaluation experience (e.g. WTW) Proven delivery of annual reward cycles and incentive design Solid knowledge of UK reward compliance (global exposure a bonus) Advanced Excel modelling skills; experience with HRIS and analytics tools Degree, CIPD, or Reward/C&B qualification desirable Skills & Behaviours Commercial and pragmatic mindset Strong analytical capability with clear data storytelling Confident stakeholder influencer, credible with senior leaders Highly organised and resilient under pressure Trusted with confidential and sensitive data
Head of Operations and Manufacturing, Heavy Engineering The Opportunity Were looking for a decisive, hands - on Head of Operations and Manufacturing to lead our manufacturing and fabrication operations through a critical phase of improvement and growth. This is a high - impact role at the heart of the business, reporting to our Managing Director where production discipline, technical credibility, and st click apply for full job details
May 05, 2026
Full time
Head of Operations and Manufacturing, Heavy Engineering The Opportunity Were looking for a decisive, hands - on Head of Operations and Manufacturing to lead our manufacturing and fabrication operations through a critical phase of improvement and growth. This is a high - impact role at the heart of the business, reporting to our Managing Director where production discipline, technical credibility, and st click apply for full job details
