Reed Business Support are recruiting for a Client Services Trainee Vetting Agent on behalf of a well-established, international organisation operating within the technology and security sector . This is an excellent opportunity for a motivated individual looking to build a long-term career within a regulated, professional environment. This role would suit someone who is detail-oriented, customer-focused, and confident working in a fast-paced setting, with the opportunity to develop specialist knowledge through structured training and ongoing support. About the Role As a Client Services Trainee Vetting Agent, you will play a key role in supporting internal teams and external customers while ensuring industry and regulatory standards are met. Key responsibilities include: Managing customer correspondence and requests in a timely and accurate manner Reviewing documentation and information to ensure compliance with regulatory requirements Maintaining accurate records and updating internal systems Communicating professionally with stakeholders at all levels Supporting wider team objectives and meeting agreed service levels and KPIs Using language skills ( French and/or Portuguese ) to assist with queries and documentation where required About You To be successful in this role, you will demonstrate: Fluent written and spoken English, plus French and/or Portuguese Strong communication and customer service skills Excellent organisational skills with strong attention to detail Ability to manage multiple tasks and work to deadlines Confidence using Microsoft Office and database or CRM systems A proactive, positive approach and the ability to work both independently and as part of a team Previous experience in an office-based, customer service, administration or compliance-focused role would be beneficial, though full training will be provided. What's on Offer Competitive salary within the local market Hybrid working following initial training Structured onboarding and ongoing development Supportive team environment within a growing organisation Pension scheme and additional benefits typical of the sector Long-term career progression opportunities If you are interested in this Client Services Trainee Vetting Agent opportunity, please apply today. Reed Business Support look forward to supporting you with the next step in your career.
May 02, 2026
Full time
Reed Business Support are recruiting for a Client Services Trainee Vetting Agent on behalf of a well-established, international organisation operating within the technology and security sector . This is an excellent opportunity for a motivated individual looking to build a long-term career within a regulated, professional environment. This role would suit someone who is detail-oriented, customer-focused, and confident working in a fast-paced setting, with the opportunity to develop specialist knowledge through structured training and ongoing support. About the Role As a Client Services Trainee Vetting Agent, you will play a key role in supporting internal teams and external customers while ensuring industry and regulatory standards are met. Key responsibilities include: Managing customer correspondence and requests in a timely and accurate manner Reviewing documentation and information to ensure compliance with regulatory requirements Maintaining accurate records and updating internal systems Communicating professionally with stakeholders at all levels Supporting wider team objectives and meeting agreed service levels and KPIs Using language skills ( French and/or Portuguese ) to assist with queries and documentation where required About You To be successful in this role, you will demonstrate: Fluent written and spoken English, plus French and/or Portuguese Strong communication and customer service skills Excellent organisational skills with strong attention to detail Ability to manage multiple tasks and work to deadlines Confidence using Microsoft Office and database or CRM systems A proactive, positive approach and the ability to work both independently and as part of a team Previous experience in an office-based, customer service, administration or compliance-focused role would be beneficial, though full training will be provided. What's on Offer Competitive salary within the local market Hybrid working following initial training Structured onboarding and ongoing development Supportive team environment within a growing organisation Pension scheme and additional benefits typical of the sector Long-term career progression opportunities If you are interested in this Client Services Trainee Vetting Agent opportunity, please apply today. Reed Business Support look forward to supporting you with the next step in your career.
Sales Administrator Doncaster up to £30k plus bonus Our client is a growing local manufacturer who are focused on delivering the best service and products to customers in a range of sectors. They need a strong administrator who is comfortable processing orders in a busy sales environment and providing excellent customer services. The duties of the sales administrator, also known with this company as customer services exec, include: Processing orders and answering customer queries via email and over the phone. Communicating effectively and professionally with customers on the status of their orders, including actively contacting customers directly to ensure maximum customer satisfaction. Ensuring orders are input accurately, liaising regularly with other colleagues in sales, warehousing and purchasing as well as speaking with suppliers to gain up to date information. Handling queries and complaints with efficiency and calm accountability. To apply for the sales administrator, customer services exec position, you will need to have: Experience of order processing and admin within a sales office. Experience of providing excellent customer services. Excellent communication skills and strong computer skills, fully competent with all relevant software applications (MS Office Word & Excel, Outlook etc.). Benefits of the Sales Administrator role include a salary of up to £30k plus company profit share bonus paid quarterly Hours: 39 hours per week Hours: 7.30am to 4.30pm Mon to Thurs finishing at 2.30pm on Fridays Breaks: 40 mins for lunch Mon to Thurs and 20 minutes on Fridays Holidays: 25 plus stats (usually 8) The future: Solid and growing, full order book, longevity and stability Environment: A family-owned business, employee first approach Travail Employment Group is acting as an employment agency in this instance.
May 02, 2026
Full time
Sales Administrator Doncaster up to £30k plus bonus Our client is a growing local manufacturer who are focused on delivering the best service and products to customers in a range of sectors. They need a strong administrator who is comfortable processing orders in a busy sales environment and providing excellent customer services. The duties of the sales administrator, also known with this company as customer services exec, include: Processing orders and answering customer queries via email and over the phone. Communicating effectively and professionally with customers on the status of their orders, including actively contacting customers directly to ensure maximum customer satisfaction. Ensuring orders are input accurately, liaising regularly with other colleagues in sales, warehousing and purchasing as well as speaking with suppliers to gain up to date information. Handling queries and complaints with efficiency and calm accountability. To apply for the sales administrator, customer services exec position, you will need to have: Experience of order processing and admin within a sales office. Experience of providing excellent customer services. Excellent communication skills and strong computer skills, fully competent with all relevant software applications (MS Office Word & Excel, Outlook etc.). Benefits of the Sales Administrator role include a salary of up to £30k plus company profit share bonus paid quarterly Hours: 39 hours per week Hours: 7.30am to 4.30pm Mon to Thurs finishing at 2.30pm on Fridays Breaks: 40 mins for lunch Mon to Thurs and 20 minutes on Fridays Holidays: 25 plus stats (usually 8) The future: Solid and growing, full order book, longevity and stability Environment: A family-owned business, employee first approach Travail Employment Group is acting as an employment agency in this instance.
Davies and Partners Solicitors
Gloucester, Gloucestershire
Davies and Partners Solicitors is a well-established law firm with over 30 years experience. It has a national reputation for excellence in the Property sector and strength in depth in a wide selection of other legal services for businesses & individuals. There are 4 offices in London, Birmingham, Bristol and Gloucester. Reporting Line This role reports to the Senior Associate and Director for Planning and Development. Job Purpose This role is varied and will encompass administration and Paralegal duties such as assisting the Fee Earner dealing with a wide range of matters. Key Duties and Responsibilities. Dealing with administrative routines, and providing administrative support as required by the Fee Earner; Assisting with responses to enquiries; Opening new files and preparing standard client care letters; Assistance with basic telephone calls and taking messages where appropriate; Commissioning property related searches; Producing legal documentation and standard forms; Photocopying and scanning of documents; Checking legal documents for quality, consistency and content; Audio typing standard letters, emails and documents; Obtaining pre-completion searches with HM Land Registry; Preparing spreadsheets and completion statements; Assisting with setting up completions with Accounts department; Arranging completion letters to client and other side solicitors; Registration applications to HM Land Registry; The following tasks provide a general overview of the types of activity, the candidate will be expected to engage in or oversee on a day-to-day basis. The tasks are not intended to be an exhaustive list of responsibilities as all employees are required to be flexible, dynamic and have the capacity to think creatively when presented with challenges. Your job title does not define or limit your duties and you may be required to carry out other work within your abilities from time to time at our request. We reserve the right to introduce changes in line with technological developments which may impact upon your job duties or methods of working. Location Davies and Partners Solicitors, Rowan House, Barnett Way, Barnwood, Gloucester, GL4 3RT Salary Competitive + Benefits Contract Type Full Time, 37.5 hours Monday - Friday 9:00 5.30pm. Compliance As part of our compliance procedures, applicants are asked to note that: references will be followed up; all gaps in CVs must be explained satisfactorily; proof of identity and (where applicable) qualifications will be required; reference requests will ask specifically whether the applicant has ever been subject to any proceedings/complaints initiated by the Law Society or any other professional body. appropriate suitability checks may be required prior to confirmation of appointment. This role meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974. This role may require applicants who are offered employment to be subject to a criminal record check from the Disclosure and Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings as well as convictions. Equal Opportunities Davies and Partners Solicitors provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable national laws. Davies and Partners Solicitors complies with applicable national laws governing non-discrimination in employment in every location in which the company has facilities. To view our Candidate Privacy Notice please visit our website. Person Specification Legal Status Appropriate DBS disclosure will be required prior to confirmation of appointment. Right to live and work in the UK, e.g. valid UK or EU passport or appropriate visa/work permits. Education/ Qualifications Proficient in spoken and written English Proficient in use of IT Degree educated (preferably a Law Degree). Exceptional candidates without a Degree, but who have suitable administrative experience will also be considered. Skills/Knowledge The ability to work well under pressure and to deadlines; Excellent interpersonal skills; Good accurate typing (preferably audio) and IT skills; Attention to detail and a high level of accuracy is essential. You may have experience of the following: Planning Paralegal, Property and Planning Paralegal, Real Estate Paralegal, Planning Law Paralegal, Legal Assistant (Planning), Property Legal Assistant, Development Planning Assistant, Junior Planning Fee Earner, Legal Administrator Planning. REF-(Apply online only)
May 02, 2026
Contractor
Davies and Partners Solicitors is a well-established law firm with over 30 years experience. It has a national reputation for excellence in the Property sector and strength in depth in a wide selection of other legal services for businesses & individuals. There are 4 offices in London, Birmingham, Bristol and Gloucester. Reporting Line This role reports to the Senior Associate and Director for Planning and Development. Job Purpose This role is varied and will encompass administration and Paralegal duties such as assisting the Fee Earner dealing with a wide range of matters. Key Duties and Responsibilities. Dealing with administrative routines, and providing administrative support as required by the Fee Earner; Assisting with responses to enquiries; Opening new files and preparing standard client care letters; Assistance with basic telephone calls and taking messages where appropriate; Commissioning property related searches; Producing legal documentation and standard forms; Photocopying and scanning of documents; Checking legal documents for quality, consistency and content; Audio typing standard letters, emails and documents; Obtaining pre-completion searches with HM Land Registry; Preparing spreadsheets and completion statements; Assisting with setting up completions with Accounts department; Arranging completion letters to client and other side solicitors; Registration applications to HM Land Registry; The following tasks provide a general overview of the types of activity, the candidate will be expected to engage in or oversee on a day-to-day basis. The tasks are not intended to be an exhaustive list of responsibilities as all employees are required to be flexible, dynamic and have the capacity to think creatively when presented with challenges. Your job title does not define or limit your duties and you may be required to carry out other work within your abilities from time to time at our request. We reserve the right to introduce changes in line with technological developments which may impact upon your job duties or methods of working. Location Davies and Partners Solicitors, Rowan House, Barnett Way, Barnwood, Gloucester, GL4 3RT Salary Competitive + Benefits Contract Type Full Time, 37.5 hours Monday - Friday 9:00 5.30pm. Compliance As part of our compliance procedures, applicants are asked to note that: references will be followed up; all gaps in CVs must be explained satisfactorily; proof of identity and (where applicable) qualifications will be required; reference requests will ask specifically whether the applicant has ever been subject to any proceedings/complaints initiated by the Law Society or any other professional body. appropriate suitability checks may be required prior to confirmation of appointment. This role meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974. This role may require applicants who are offered employment to be subject to a criminal record check from the Disclosure and Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings as well as convictions. Equal Opportunities Davies and Partners Solicitors provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable national laws. Davies and Partners Solicitors complies with applicable national laws governing non-discrimination in employment in every location in which the company has facilities. To view our Candidate Privacy Notice please visit our website. Person Specification Legal Status Appropriate DBS disclosure will be required prior to confirmation of appointment. Right to live and work in the UK, e.g. valid UK or EU passport or appropriate visa/work permits. Education/ Qualifications Proficient in spoken and written English Proficient in use of IT Degree educated (preferably a Law Degree). Exceptional candidates without a Degree, but who have suitable administrative experience will also be considered. Skills/Knowledge The ability to work well under pressure and to deadlines; Excellent interpersonal skills; Good accurate typing (preferably audio) and IT skills; Attention to detail and a high level of accuracy is essential. You may have experience of the following: Planning Paralegal, Property and Planning Paralegal, Real Estate Paralegal, Planning Law Paralegal, Legal Assistant (Planning), Property Legal Assistant, Development Planning Assistant, Junior Planning Fee Earner, Legal Administrator Planning. REF-(Apply online only)
Contract Administrator Facilities Management London Onsite Temp-to-permanent 35,000 - 40,000 A London based facilities management firm are seeking a proactive and organised Contract Administrator to play a key role in supporting the day-to-day delivery of facilities services across our client base. Acting as the central point of contact for all facilities-related queries, you will ensure the efficient coordination of planned, preventive, and reactive maintenance, while delivering a high standard of customer service. Key Responsibilities: Act as the first point of contact for all facilities (soft and hard FM) requests Log, track, and manage jobs via CAFM/helpdesk systems Prioritise and allocate tasks in line with SLAs and urgency Prepare and issue quotes for planned and reactive works, ensuring commercial viability Coordinate engineers, contractors, and service providers to ensure timely delivery Monitor job progress, update stakeholders, and close tasks accurately Handle client queries, complaints, and escalations professionally Maintain accurate records and produce reports on KPIs, SLAs, and performance Support process improvements and system updates Assist with tender submissions, pricing validation, and pipeline governance About You: Experience in a helpdesk or customer service role within a facilities management firm is essential Familiarity with CAFM systems (e.g. BigChange, Concept, Maximo, ServiceNow) Commercially aware and able to provide quotes Strong organisational skills with the ability to manage multiple priorities Excellent communication and stakeholder management skills Good IT skills, particularly in MS Office (Excel) A professional, friendly, and customer-focused approach Understanding of SLAs, KPIs, and compliance standards This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys coordinating operations while delivering excellent service. JMM(phone number removed) Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.
May 01, 2026
Full time
Contract Administrator Facilities Management London Onsite Temp-to-permanent 35,000 - 40,000 A London based facilities management firm are seeking a proactive and organised Contract Administrator to play a key role in supporting the day-to-day delivery of facilities services across our client base. Acting as the central point of contact for all facilities-related queries, you will ensure the efficient coordination of planned, preventive, and reactive maintenance, while delivering a high standard of customer service. Key Responsibilities: Act as the first point of contact for all facilities (soft and hard FM) requests Log, track, and manage jobs via CAFM/helpdesk systems Prioritise and allocate tasks in line with SLAs and urgency Prepare and issue quotes for planned and reactive works, ensuring commercial viability Coordinate engineers, contractors, and service providers to ensure timely delivery Monitor job progress, update stakeholders, and close tasks accurately Handle client queries, complaints, and escalations professionally Maintain accurate records and produce reports on KPIs, SLAs, and performance Support process improvements and system updates Assist with tender submissions, pricing validation, and pipeline governance About You: Experience in a helpdesk or customer service role within a facilities management firm is essential Familiarity with CAFM systems (e.g. BigChange, Concept, Maximo, ServiceNow) Commercially aware and able to provide quotes Strong organisational skills with the ability to manage multiple priorities Excellent communication and stakeholder management skills Good IT skills, particularly in MS Office (Excel) A professional, friendly, and customer-focused approach Understanding of SLAs, KPIs, and compliance standards This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys coordinating operations while delivering excellent service. JMM(phone number removed) Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.
Primary School Administrator SIMS / Arbor Experience Required We are currently recruiting for an experienced Primary School Administrator to join a welcoming and supportive primary school in Warrington . This is a fantastic opportunity for someone with strong administrative skills and previous experience using SIMS or Arbor within a school environment. The Role As a School Administrator, you will play a key role in supporting the smooth running of the school office. You will be the first point of contact for parents, visitors, and staff while ensuring administrative systems are maintained efficiently. Key Responsibilities Managing pupil records using SIMS or Arbor Supporting attendance monitoring and updating registers Handling enquiries from parents, staff, and visitors Maintaining accurate school data and records Assisting with general office administration and reception duties Supporting the senior leadership team with administrative tasks where required The Ideal Candidate Previous experience working in a school office or education setting Strong working knowledge of SIMS or Arbor Excellent organisational and administrative skills Confident communication and professional manner Ability to manage multiple tasks in a busy school environment What We Offer Competitive daily pay A friendly and supportive school environment Ongoing support from a dedicated education consultant Opportunity for a long-term or permanent position If you are an organised and reliable administrator with SIMS or Arbor experience and are looking for your next opportunity in Warrington , we would love to hear from you. Apply today to find out more about this opportunity or contact Mia on (url removed) or (phone number removed) About TeacherActive TeacherActive is one of the UK s leading education recruitment agencies, with over 20 years of experience supporting schools and placing teachers and support staff into rewarding roles. We pride ourselves on providing an excellent service to both our schools and candidates. Equal Opportunities Statement TeacherActive is an equal opportunities employer, and operates as an Employment Business in providing temporary or contract job seeking services. Safeguarding and DBS Compliance Registration involves an enhanced DBS check, ID checks and will require you to supply good professional references. We pride ourselves on excellent service. We can provide a wide range of opportunities in schools and other educational institutions, with good rates of pay, at times to suit your needs. Regular external audits have shown repeatedly that our standards are exceptional. We are passionate about finding the right staff for each environment.
May 01, 2026
Seasonal
Primary School Administrator SIMS / Arbor Experience Required We are currently recruiting for an experienced Primary School Administrator to join a welcoming and supportive primary school in Warrington . This is a fantastic opportunity for someone with strong administrative skills and previous experience using SIMS or Arbor within a school environment. The Role As a School Administrator, you will play a key role in supporting the smooth running of the school office. You will be the first point of contact for parents, visitors, and staff while ensuring administrative systems are maintained efficiently. Key Responsibilities Managing pupil records using SIMS or Arbor Supporting attendance monitoring and updating registers Handling enquiries from parents, staff, and visitors Maintaining accurate school data and records Assisting with general office administration and reception duties Supporting the senior leadership team with administrative tasks where required The Ideal Candidate Previous experience working in a school office or education setting Strong working knowledge of SIMS or Arbor Excellent organisational and administrative skills Confident communication and professional manner Ability to manage multiple tasks in a busy school environment What We Offer Competitive daily pay A friendly and supportive school environment Ongoing support from a dedicated education consultant Opportunity for a long-term or permanent position If you are an organised and reliable administrator with SIMS or Arbor experience and are looking for your next opportunity in Warrington , we would love to hear from you. Apply today to find out more about this opportunity or contact Mia on (url removed) or (phone number removed) About TeacherActive TeacherActive is one of the UK s leading education recruitment agencies, with over 20 years of experience supporting schools and placing teachers and support staff into rewarding roles. We pride ourselves on providing an excellent service to both our schools and candidates. Equal Opportunities Statement TeacherActive is an equal opportunities employer, and operates as an Employment Business in providing temporary or contract job seeking services. Safeguarding and DBS Compliance Registration involves an enhanced DBS check, ID checks and will require you to supply good professional references. We pride ourselves on excellent service. We can provide a wide range of opportunities in schools and other educational institutions, with good rates of pay, at times to suit your needs. Regular external audits have shown repeatedly that our standards are exceptional. We are passionate about finding the right staff for each environment.
Job Title: Administrator Location: Birmingham Salary: £10,922 - £11,622 per annum pro rata of (£24,521 - £26,093) per annum - SS1 Job type: Permanent, 18.5 hours per week, 40 weeks per year UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The role: We are seeking a proactive and organised Administrator for the Computing Department to support the Head of Department and academic team, facilitating effective communication and ensuring the smooth operation of departmental activities. You will coordinate meetings, manage communications, maintain records, and support events, ensuring the smooth day-to-day running of the department. What we're looking for: A highly organised and detail-oriented individual who can manage multiple priorities in a fast-paced environment. You will have strong communication skills, a proactive mindset, and confidence working with a range of stakeholders. Essential: Administrative experience Strong IT skills (Microsoft 365) Excellent organisation and attention to detail Join a supportive and forward-thinking team shaping the future of digital and computing education. Benefits: Generous allocation of annual leave 26 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Hybrid working opportunities Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 10th May 2026. Interview Date - Friday 29th May 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience in Client Support, Client Services, Admin, Administrator, Reception, Receptionist, Admin Coordinator, Customer Service, will be considered for this role.
May 01, 2026
Full time
Job Title: Administrator Location: Birmingham Salary: £10,922 - £11,622 per annum pro rata of (£24,521 - £26,093) per annum - SS1 Job type: Permanent, 18.5 hours per week, 40 weeks per year UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The role: We are seeking a proactive and organised Administrator for the Computing Department to support the Head of Department and academic team, facilitating effective communication and ensuring the smooth operation of departmental activities. You will coordinate meetings, manage communications, maintain records, and support events, ensuring the smooth day-to-day running of the department. What we're looking for: A highly organised and detail-oriented individual who can manage multiple priorities in a fast-paced environment. You will have strong communication skills, a proactive mindset, and confidence working with a range of stakeholders. Essential: Administrative experience Strong IT skills (Microsoft 365) Excellent organisation and attention to detail Join a supportive and forward-thinking team shaping the future of digital and computing education. Benefits: Generous allocation of annual leave 26 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Hybrid working opportunities Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 10th May 2026. Interview Date - Friday 29th May 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience in Client Support, Client Services, Admin, Administrator, Reception, Receptionist, Admin Coordinator, Customer Service, will be considered for this role.
IFA Administrator Warwick Based Hybrid Working (2 Days WFH) Up to £35,000 DOE 23 Days Holiday + Bank Holidays (increasing with service) Pension, income protection, life assurance, employee assistance program (EAP), wellness support, and financial wellbeing services Do you want to work for a company with a strong identity, clear values, an exceptional culture, and a meaningful purpose? Are you looking for better work-life balance? Then this could be the role for you. My client believes financial planning is about more than just advice it s about creating a roadmap for a life well-lived. They are a team of values-driven professionals passionate about independent financial planning, united by a common goal: to enrich the lives of the people they work with. Responsibilities Obtaining and compiling provider information and client-specific illustrations Running risk profiling via FE Analytics and assisting with research Processing and tracking new business submissions across investments, pensions, protection, and mortgages Communicating with clients, updating them on progress, and providing exceptional service Preparing valuation reports, performance documentation, and review checklists Managing fund switches, ensuring compliance with MIFID II requirements Completing withdrawal instructions and maintaining accurate client records Supporting and mentoring colleagues where required Required Experience Minimum 5 years IFA administration experience Excellent communication skills with a client-focused approach Strong product knowledge and compliance awareness Highly organised with exceptional attention to detail Team-oriented, proactive, and adaptable Apply now for this exciting IFA Administrator role!
May 01, 2026
Full time
IFA Administrator Warwick Based Hybrid Working (2 Days WFH) Up to £35,000 DOE 23 Days Holiday + Bank Holidays (increasing with service) Pension, income protection, life assurance, employee assistance program (EAP), wellness support, and financial wellbeing services Do you want to work for a company with a strong identity, clear values, an exceptional culture, and a meaningful purpose? Are you looking for better work-life balance? Then this could be the role for you. My client believes financial planning is about more than just advice it s about creating a roadmap for a life well-lived. They are a team of values-driven professionals passionate about independent financial planning, united by a common goal: to enrich the lives of the people they work with. Responsibilities Obtaining and compiling provider information and client-specific illustrations Running risk profiling via FE Analytics and assisting with research Processing and tracking new business submissions across investments, pensions, protection, and mortgages Communicating with clients, updating them on progress, and providing exceptional service Preparing valuation reports, performance documentation, and review checklists Managing fund switches, ensuring compliance with MIFID II requirements Completing withdrawal instructions and maintaining accurate client records Supporting and mentoring colleagues where required Required Experience Minimum 5 years IFA administration experience Excellent communication skills with a client-focused approach Strong product knowledge and compliance awareness Highly organised with exceptional attention to detail Team-oriented, proactive, and adaptable Apply now for this exciting IFA Administrator role!
Legal Administrator Cardiff Office-Based Full-Time Yolk Recruitment is supporting a well-established professional services firm in Cardiff with the recruitment of a Legal Administrator. This is an excellent opportunity for an organised and personable individual with strong administrative skills to join a friendly and professional team within a respected business. Working in a busy office environment, the successful candidate will play a key role in supporting the wider legal team with day-to-day administration while also acting as the first point of contact for clients and visitors at front of house. The role would suit someone who enjoys a varied position, takes pride in delivering excellent service, and can confidently manage multiple priorities. This is a full-time, office-based position with core hours of Monday to Friday, 8:30am to 4:30pm. What you'll be doing Providing front-of-house reception support, welcoming clients and visitors in a professional and friendly manner Answering incoming calls, managing the switchboard and directing enquiries appropriately Supporting fee earners and wider teams with day-to-day legal administration tasks Preparing documents, letters and correspondence accurately and efficiently Scanning, filing, photocopying, binding and maintaining electronic and paper files Managing incoming and outgoing post, couriers and document distribution Booking meeting rooms and ensuring rooms are prepared for internal and client meetings Assisting with diary management, appointments and scheduling where required Opening new files and supporting compliance processes including ID checks and document collation Ordering office supplies, maintaining stationery stock and supporting office organisation Assisting with archiving, file retrieval and general office support duties Building strong relationships with clients, colleagues and third parties through professional communication Supporting the wider office team with ad hoc duties as required The experience you'll bring Previous experience within a legal administration, legal assistant, receptionist or professional services support role Strong organisational skills with excellent attention to detail Confident communication skills with a professional and client-focused approach Ability to multitask and manage competing priorities in a busy environment Proficiency in Microsoft Office and general office systems A proactive, flexible and team-focused attitude Reliable, personable and able to represent the business professionally at front of house GCSEs (grades A -C / 4-9) including English and Maths What you'll get in return Competitive salary with excellent workplace benefits Opportunity to join a respected firm with a supportive team culture Varied role with exposure to both administration and client-facing responsibilities Modern Cardiff office environment Long-term stability and development opportunities If you are interested in this position, get in touch with Nicole Smith - Managing Consultant. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying, then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
May 01, 2026
Full time
Legal Administrator Cardiff Office-Based Full-Time Yolk Recruitment is supporting a well-established professional services firm in Cardiff with the recruitment of a Legal Administrator. This is an excellent opportunity for an organised and personable individual with strong administrative skills to join a friendly and professional team within a respected business. Working in a busy office environment, the successful candidate will play a key role in supporting the wider legal team with day-to-day administration while also acting as the first point of contact for clients and visitors at front of house. The role would suit someone who enjoys a varied position, takes pride in delivering excellent service, and can confidently manage multiple priorities. This is a full-time, office-based position with core hours of Monday to Friday, 8:30am to 4:30pm. What you'll be doing Providing front-of-house reception support, welcoming clients and visitors in a professional and friendly manner Answering incoming calls, managing the switchboard and directing enquiries appropriately Supporting fee earners and wider teams with day-to-day legal administration tasks Preparing documents, letters and correspondence accurately and efficiently Scanning, filing, photocopying, binding and maintaining electronic and paper files Managing incoming and outgoing post, couriers and document distribution Booking meeting rooms and ensuring rooms are prepared for internal and client meetings Assisting with diary management, appointments and scheduling where required Opening new files and supporting compliance processes including ID checks and document collation Ordering office supplies, maintaining stationery stock and supporting office organisation Assisting with archiving, file retrieval and general office support duties Building strong relationships with clients, colleagues and third parties through professional communication Supporting the wider office team with ad hoc duties as required The experience you'll bring Previous experience within a legal administration, legal assistant, receptionist or professional services support role Strong organisational skills with excellent attention to detail Confident communication skills with a professional and client-focused approach Ability to multitask and manage competing priorities in a busy environment Proficiency in Microsoft Office and general office systems A proactive, flexible and team-focused attitude Reliable, personable and able to represent the business professionally at front of house GCSEs (grades A -C / 4-9) including English and Maths What you'll get in return Competitive salary with excellent workplace benefits Opportunity to join a respected firm with a supportive team culture Varied role with exposure to both administration and client-facing responsibilities Modern Cardiff office environment Long-term stability and development opportunities If you are interested in this position, get in touch with Nicole Smith - Managing Consultant. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying, then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
Associate Building Surveyor Job in West London Associate Building Surveyor Job in West London offering a senior-level platform to lead purely commercial projects, influence key clients, and progress within a respected property management company. A clear route for progression, varied workload, and strong reward structure make this an excellent next step. This independent property management company has a strong reputation for delivering high-quality advice across the commercial sector. With a collaborative culture and long-standing client relationships, the business is known for investing in its people, supporting professional development, and providing genuine career progression opportunities. Role & Responsibilities Lead and deliver a range of commercial building surveying instructions Undertake acquisition surveys and provide pre-purchase advice for investor and occupier clients Act as Contract Administrator on refurbishment and fit-out projects Deliver project management services from inception through to completion Manage client relationships and act as a key point of contact on projects Oversee refurbishment, maintenance, and improvement schemes Provide mentorship and support to junior surveyors within the team Contribute to business development and fee generation activities. Required Skills & Experience MRICS qualified Building Surveyor Proven experience delivering commercial acquisition surveys Strong background in contract administration and project management Experience working within a consultancy or private practice environment Confident client-facing skills with the ability to manage multiple instructions Commercial awareness and interest in developing client relationships Excellent written and verbal communication skills. What you get back Salary 60,000 - 75,000 Performance related bonus Private healthcare 25 days annual leave plus bank holidays Christmas office closure Clear progression route to senior leadership or partnership Supportive and professional working environment. Apply If you meet the criteria above, send us your CV and portfolio. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies. In accordance with GDPR, by applying for this position you give us your consent to process your data in-line with our Privacy and Data Protection Policies which can be read on the privacy policy page on our website. Referral Did you know we run a referral scheme? We pay a 1000 referral bonus if you introduce us to anyone who we then successfully place in a new job role. Just send us their information and we'll do the rest. Terms: A candidate is deemed to have been successfully placed once they have started a new job as a result of an introduction made by Hunter Dunning and when they've successfully completed the probation period. See website for full terms & conditions. Associate Building Surveyor Job in West London - Your Property Recruitment Specialists (Job Ref:(phone number removed
May 01, 2026
Full time
Associate Building Surveyor Job in West London Associate Building Surveyor Job in West London offering a senior-level platform to lead purely commercial projects, influence key clients, and progress within a respected property management company. A clear route for progression, varied workload, and strong reward structure make this an excellent next step. This independent property management company has a strong reputation for delivering high-quality advice across the commercial sector. With a collaborative culture and long-standing client relationships, the business is known for investing in its people, supporting professional development, and providing genuine career progression opportunities. Role & Responsibilities Lead and deliver a range of commercial building surveying instructions Undertake acquisition surveys and provide pre-purchase advice for investor and occupier clients Act as Contract Administrator on refurbishment and fit-out projects Deliver project management services from inception through to completion Manage client relationships and act as a key point of contact on projects Oversee refurbishment, maintenance, and improvement schemes Provide mentorship and support to junior surveyors within the team Contribute to business development and fee generation activities. Required Skills & Experience MRICS qualified Building Surveyor Proven experience delivering commercial acquisition surveys Strong background in contract administration and project management Experience working within a consultancy or private practice environment Confident client-facing skills with the ability to manage multiple instructions Commercial awareness and interest in developing client relationships Excellent written and verbal communication skills. What you get back Salary 60,000 - 75,000 Performance related bonus Private healthcare 25 days annual leave plus bank holidays Christmas office closure Clear progression route to senior leadership or partnership Supportive and professional working environment. Apply If you meet the criteria above, send us your CV and portfolio. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies. In accordance with GDPR, by applying for this position you give us your consent to process your data in-line with our Privacy and Data Protection Policies which can be read on the privacy policy page on our website. Referral Did you know we run a referral scheme? We pay a 1000 referral bonus if you introduce us to anyone who we then successfully place in a new job role. Just send us their information and we'll do the rest. Terms: A candidate is deemed to have been successfully placed once they have started a new job as a result of an introduction made by Hunter Dunning and when they've successfully completed the probation period. See website for full terms & conditions. Associate Building Surveyor Job in West London - Your Property Recruitment Specialists (Job Ref:(phone number removed
Our client is a longstanding software development company, specialising in finance and accountancy technology. Recently winning 'Payroll Team of the Year' at the Accounting Excellence awards, this is a fantastic opportunity to work in a friendly and successful team. They are an established business, based in North Bristol , who are expanding and looking for an experienced Payroll Administrator working on a fulltime basis. As a Payroll Administrator, you will be able to provide excellent support and assistance in a number of outsourced services. Tasks and Responsibilities: Responsible for permanent and temporary data input on all payrolls Responsible for processing all payrolls from start to finish Responsible for processing the payroll accurately and on time Issue P45 s if applicable E file P45 s & P46 s as appropriate File the payroll data in relevant payroll files Maintain and update Client files with relevant information Answer the phone in a professional manner at all times and deal with any queries that may arise To deliver excellent customer service to our clients at all times Assist with routine office tasks Assist the Manager and Deputy Manager when required Maintain & update SMP spreadsheets Liaise with HMRC and other 3rd party organisations when the need arises Any other ad hoc duties the Payroll Manager and Senior Management feels appropriate Process and send BACS payments for salaries / wages / HMRC Skills and Behaviour Payroll Experience IT Literate MS Outlook, Excel and Word Attention to detail High level of accuracy Good communicator Excellent telephone manner Team Player Customer focused Benefits Company pension Cycle to work scheme Free parking Life insurance On-site parking Private medical insurance Sick pay Hybrid , 3 days office , 2 days home If you have the relevant Payroll knowledge and experience then please send your cv through asap!
May 01, 2026
Full time
Our client is a longstanding software development company, specialising in finance and accountancy technology. Recently winning 'Payroll Team of the Year' at the Accounting Excellence awards, this is a fantastic opportunity to work in a friendly and successful team. They are an established business, based in North Bristol , who are expanding and looking for an experienced Payroll Administrator working on a fulltime basis. As a Payroll Administrator, you will be able to provide excellent support and assistance in a number of outsourced services. Tasks and Responsibilities: Responsible for permanent and temporary data input on all payrolls Responsible for processing all payrolls from start to finish Responsible for processing the payroll accurately and on time Issue P45 s if applicable E file P45 s & P46 s as appropriate File the payroll data in relevant payroll files Maintain and update Client files with relevant information Answer the phone in a professional manner at all times and deal with any queries that may arise To deliver excellent customer service to our clients at all times Assist with routine office tasks Assist the Manager and Deputy Manager when required Maintain & update SMP spreadsheets Liaise with HMRC and other 3rd party organisations when the need arises Any other ad hoc duties the Payroll Manager and Senior Management feels appropriate Process and send BACS payments for salaries / wages / HMRC Skills and Behaviour Payroll Experience IT Literate MS Outlook, Excel and Word Attention to detail High level of accuracy Good communicator Excellent telephone manner Team Player Customer focused Benefits Company pension Cycle to work scheme Free parking Life insurance On-site parking Private medical insurance Sick pay Hybrid , 3 days office , 2 days home If you have the relevant Payroll knowledge and experience then please send your cv through asap!
THE CHANNEL RECRUITER LTD
Livingston, West Lothian
JOB TITLE: DMAAS Analyst SALARY: £25,000 p/a LOCATION: Livingston SETTING: Hybrid / 2 days working from home after probation Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program We have an exciting opportunity for an DMAAS Analyst at our office in Livingston- this is a hybrid role with two days a week working from home after probation. In this role you will manage relationships across bespoke customer contracts that require the Hardware Support Team to deliver a repairs and maintenance support service as well as supporting customer contacts via phone, email and through self-service portals. Established in the 80's, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we're an independent UK company with full geographic coverage - and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Job Specification: DMAAS Analyst The DMAAS Analyst will manage the day-to-day operation of the team and the allocation and management of workload delivering against our agreed SLA'S. You will also work with the Hardware Support Manager to develop and improve process and manage customer relationships. The responsibilities include, but are not limited to: Maintaining a high degree of customer service for all support queries as well as taking ownership of user problems. You will support users/customers in all hardware support returns and repairs process and the management of supply new equipment or collecting old equipment. Answering and responding to calls according to process and policy and resolving issues directly. Act as a 'service representative' for appointed services and take responsibility for ensuring the customer journey exceeds expectation. Requirements: DMAAS Analyst This role will suit someone who is an Administrator or Customer Service professional with excellent communication skills and a strong attention to detail. - Experience using call tracking/ticketing systems and following call-handling procedures - Accurate and efficient data entry, with the ability to clearly summarise and update incidents - Strong communication skills, keeping customers and stakeholders informed throughout - Ability to assess issues and negotiate appropriate resolutions - Professional, confident telephone manner with clear and positive tone - Excellent written English, with strong grammar and attention to detail - Team player with the ability to build effective working relationships We're proud to be recognised as a Disability Confident Level 3 Employer-the highest level in the UK Government's scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is , we will be happy to action your requests.
May 01, 2026
Full time
JOB TITLE: DMAAS Analyst SALARY: £25,000 p/a LOCATION: Livingston SETTING: Hybrid / 2 days working from home after probation Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program We have an exciting opportunity for an DMAAS Analyst at our office in Livingston- this is a hybrid role with two days a week working from home after probation. In this role you will manage relationships across bespoke customer contracts that require the Hardware Support Team to deliver a repairs and maintenance support service as well as supporting customer contacts via phone, email and through self-service portals. Established in the 80's, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we're an independent UK company with full geographic coverage - and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Job Specification: DMAAS Analyst The DMAAS Analyst will manage the day-to-day operation of the team and the allocation and management of workload delivering against our agreed SLA'S. You will also work with the Hardware Support Manager to develop and improve process and manage customer relationships. The responsibilities include, but are not limited to: Maintaining a high degree of customer service for all support queries as well as taking ownership of user problems. You will support users/customers in all hardware support returns and repairs process and the management of supply new equipment or collecting old equipment. Answering and responding to calls according to process and policy and resolving issues directly. Act as a 'service representative' for appointed services and take responsibility for ensuring the customer journey exceeds expectation. Requirements: DMAAS Analyst This role will suit someone who is an Administrator or Customer Service professional with excellent communication skills and a strong attention to detail. - Experience using call tracking/ticketing systems and following call-handling procedures - Accurate and efficient data entry, with the ability to clearly summarise and update incidents - Strong communication skills, keeping customers and stakeholders informed throughout - Ability to assess issues and negotiate appropriate resolutions - Professional, confident telephone manner with clear and positive tone - Excellent written English, with strong grammar and attention to detail - Team player with the ability to build effective working relationships We're proud to be recognised as a Disability Confident Level 3 Employer-the highest level in the UK Government's scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is , we will be happy to action your requests.
Administrator Annual Salary: £24,000 Location: Horsham Job Type: Full-time I am currently recruiting for a detail-oriented Administrator to join a well-established company based in Horsham. This opportunity would suit candidates with experience in managing complex documentation and delivering a professional client experience within a regulated environment. Day-to-day duties of the role: Handle inbound client enquiries relating to probate services. Review, prepare, and manage a wide range of legal and financial documents. Provide accurate quotations to clients based on written information. Communicate clearly and professionally with clients via phone and email. Follow defined processes and compliance procedures at all times. Maintain accurate records, case notes, and documentation. Work closely with internal stakeholders to progress cases efficiently. Ensure all data handling meets regulatory and internal standards. Required Skills & Qualifications: Excellent spoken and written English. Strong attention to detail with the ability to manage complex documentation. Ability to follow structured processes accurately. Comfortable working with written data as the primary source of information. Confident handling high volumes of paperwork. Competent using Microsoft Outlook and experience using CRM systems, ideally Microsoft Dynamics. Desirable: Background in legal, financial services, banking, or insurance. Exposure to probate, estates, or other regulated environments. Previous client-facing or sales-based experience within professional services. Benefits: Full training provided. Opportunity to work in a highly organised and process-driven environment. Be part of a professional, calm and client-focused team. Strong cultural fit within a close-knit team. Reliable and comfortable working in a regulated setting. To avoid disappointment apply now.
May 01, 2026
Full time
Administrator Annual Salary: £24,000 Location: Horsham Job Type: Full-time I am currently recruiting for a detail-oriented Administrator to join a well-established company based in Horsham. This opportunity would suit candidates with experience in managing complex documentation and delivering a professional client experience within a regulated environment. Day-to-day duties of the role: Handle inbound client enquiries relating to probate services. Review, prepare, and manage a wide range of legal and financial documents. Provide accurate quotations to clients based on written information. Communicate clearly and professionally with clients via phone and email. Follow defined processes and compliance procedures at all times. Maintain accurate records, case notes, and documentation. Work closely with internal stakeholders to progress cases efficiently. Ensure all data handling meets regulatory and internal standards. Required Skills & Qualifications: Excellent spoken and written English. Strong attention to detail with the ability to manage complex documentation. Ability to follow structured processes accurately. Comfortable working with written data as the primary source of information. Confident handling high volumes of paperwork. Competent using Microsoft Outlook and experience using CRM systems, ideally Microsoft Dynamics. Desirable: Background in legal, financial services, banking, or insurance. Exposure to probate, estates, or other regulated environments. Previous client-facing or sales-based experience within professional services. Benefits: Full training provided. Opportunity to work in a highly organised and process-driven environment. Be part of a professional, calm and client-focused team. Strong cultural fit within a close-knit team. Reliable and comfortable working in a regulated setting. To avoid disappointment apply now.
Pensions Administrator Location: Liverpool City Centre Salary: Competitive - Dependant on experience Contract: Full time, Permanent Contract Hours: Monday to Friday, 9am - 5pm (35 hours per week) An excellent opportunity to join a large financial services business based in Liverpool Centre who is looking to recruit for a Pensions Administrator. This is a fantastic opportunity for someone looking to develop their career within pensions administration with an excellent opportunity for further growth and development within a large firm. The role is offered on a full time basis (Monday to Friday, 9am - 5pm) with a competitive salary depending on experience. The Key Duties: Processing and maintaining accurate pension scheme records. Handling member queries via phone, email, and post in a professional and timely manner. Assisting with scheme events such as retirements, transfers, and renewals. Ensuring compliance with regulatory requirements and company procedures. The Key Requirements of the Pensions Administrator: Previous experience in pensions administration, financial services, or a similar office-based role is desirable. Strong attention to detail and organisational skills. Excellent communication skills, both written and verbal. Ability to work effectively both independently and as part of a team. Good IT skills, including MS Office (Excel, Word, Outlook). Benefits include: A great office atmosphere Outstanding training and development opportunities including industry qualifications Full training and support given Work in a friendly environment with happy and loyal customers Regular staff events 25 days holiday Cycle to work scheme + much more! Skills and knowledge: If this is a role that you would be interested in please apply immediately. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
May 01, 2026
Full time
Pensions Administrator Location: Liverpool City Centre Salary: Competitive - Dependant on experience Contract: Full time, Permanent Contract Hours: Monday to Friday, 9am - 5pm (35 hours per week) An excellent opportunity to join a large financial services business based in Liverpool Centre who is looking to recruit for a Pensions Administrator. This is a fantastic opportunity for someone looking to develop their career within pensions administration with an excellent opportunity for further growth and development within a large firm. The role is offered on a full time basis (Monday to Friday, 9am - 5pm) with a competitive salary depending on experience. The Key Duties: Processing and maintaining accurate pension scheme records. Handling member queries via phone, email, and post in a professional and timely manner. Assisting with scheme events such as retirements, transfers, and renewals. Ensuring compliance with regulatory requirements and company procedures. The Key Requirements of the Pensions Administrator: Previous experience in pensions administration, financial services, or a similar office-based role is desirable. Strong attention to detail and organisational skills. Excellent communication skills, both written and verbal. Ability to work effectively both independently and as part of a team. Good IT skills, including MS Office (Excel, Word, Outlook). Benefits include: A great office atmosphere Outstanding training and development opportunities including industry qualifications Full training and support given Work in a friendly environment with happy and loyal customers Regular staff events 25 days holiday Cycle to work scheme + much more! Skills and knowledge: If this is a role that you would be interested in please apply immediately. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Recruitment Administrator - 6-month FTC (Mat Cover) Company: Dove Adolescent Services Salary: 12,923.39 approx. pro rata salary ( 25,846.77 FTE) Location: Head Office - Pontefract Contract Type: Full-time, 6-month FTC (Mat Cover) Specific Hours: 39 hours, Monday - Thursday 9am - 5pm, Friday 9am - 4pm Benefits: Employee discount scheme Company pension scheme Free onsite parking 30-day holiday allowance (pro rata) plus Bank Holidays (as observed in the UK) Refer a Friend programme - unlimited at 500 for each person referred About Us Founded in 1993, we're a trusted and highly respected provider of high quality residential care for young people. We're proud that 100% of our inspected homes are rated Good or Outstanding by Ofsted - a reflection of our commitment to providing safe, supportive and nurturing environments. We're now looking for a Recruitment Administrator to join our team on a 6-month fixed term contract. In this role, you'll deliver a proactive, professional recruitment service across Dove Adolescent Services, working closely with hiring managers and our central HR team. You'll help create job adverts, support with shortlisting, and build strong relationships with candidates throughout their journey. Role Details As our Recruitment Administrator, you'll take ownership of the full admin process for your vacancies - ensuring everything from advertising to appointment runs smoothly and on time. Manage the recruitment email inbox, responding promptly and directing queries where needed. Post job adverts internally, externally and across relevant online and social media platforms. Carry out occasional salary benchmarking to help us stay competitive. Complete pre-screening checks on applicants as required. Invite candidates to interview, providing clear information to create a positive experience. Prepare and send interview packs with all required documents for hiring managers. Gather and organise paperwork for successful candidates, chasing any missing details and passing completed files to the HR admin team for checks and references. Keep the recruitment database accurate and up to date, tracking vacancy progress. Update the central HR team with application information for reporting. Support with additional recruitment tasks as needed. About You Excellent interpersonal and communication skills. Strong team-working skills. Ability to handle multiple priorities. Confidence and self-motivation. Good time management and organisational skills. Ability to maintain strict confidentiality in relation to the work undertaken. A minimum basic standard of IT competence to use company electronic systems effectively. Dove Adolescent Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. The company is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to an enhanced DBS check. PandoLogic. Category:Human Resources,
May 01, 2026
Full time
Recruitment Administrator - 6-month FTC (Mat Cover) Company: Dove Adolescent Services Salary: 12,923.39 approx. pro rata salary ( 25,846.77 FTE) Location: Head Office - Pontefract Contract Type: Full-time, 6-month FTC (Mat Cover) Specific Hours: 39 hours, Monday - Thursday 9am - 5pm, Friday 9am - 4pm Benefits: Employee discount scheme Company pension scheme Free onsite parking 30-day holiday allowance (pro rata) plus Bank Holidays (as observed in the UK) Refer a Friend programme - unlimited at 500 for each person referred About Us Founded in 1993, we're a trusted and highly respected provider of high quality residential care for young people. We're proud that 100% of our inspected homes are rated Good or Outstanding by Ofsted - a reflection of our commitment to providing safe, supportive and nurturing environments. We're now looking for a Recruitment Administrator to join our team on a 6-month fixed term contract. In this role, you'll deliver a proactive, professional recruitment service across Dove Adolescent Services, working closely with hiring managers and our central HR team. You'll help create job adverts, support with shortlisting, and build strong relationships with candidates throughout their journey. Role Details As our Recruitment Administrator, you'll take ownership of the full admin process for your vacancies - ensuring everything from advertising to appointment runs smoothly and on time. Manage the recruitment email inbox, responding promptly and directing queries where needed. Post job adverts internally, externally and across relevant online and social media platforms. Carry out occasional salary benchmarking to help us stay competitive. Complete pre-screening checks on applicants as required. Invite candidates to interview, providing clear information to create a positive experience. Prepare and send interview packs with all required documents for hiring managers. Gather and organise paperwork for successful candidates, chasing any missing details and passing completed files to the HR admin team for checks and references. Keep the recruitment database accurate and up to date, tracking vacancy progress. Update the central HR team with application information for reporting. Support with additional recruitment tasks as needed. About You Excellent interpersonal and communication skills. Strong team-working skills. Ability to handle multiple priorities. Confidence and self-motivation. Good time management and organisational skills. Ability to maintain strict confidentiality in relation to the work undertaken. A minimum basic standard of IT competence to use company electronic systems effectively. Dove Adolescent Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. The company is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to an enhanced DBS check. PandoLogic. Category:Human Resources,
A well-established financial planning firm is seeking an experienced IFA Administrator to join their growing team. This is an excellent opportunity for a detail-oriented and proactive individual with prior Independent Financial Adviser support experience to work in a collaborative, client-focused environment. Job Title: IFA Administrator Salary: Up to 36,000 DOE Location: Bracknell (3 days office-based) You will provide comprehensive administrative support to Financial Advisers and Paraplanners, working closely with a small team while also managing your own workload. The role combines new business processing with ongoing client servicing, offering strong exposure across the full financial planning lifecycle. Responsibilities include but are not limited to: Supporting Financial Advisers and Paraplanners with day-to-day administration Processing new business applications Maintaining and updating client records and back-office systems, ensuring all files and documentation meet regulatory and compliance standards Preparing documentation for client meetings Handling communications via phone, email, and post Adhering to FCA regulations and the Financial Services and Markets Act Keeping up to date with product, legislative, and regulatory developments What we are looking for: Essential: Previous experience in an IFA / Financial Planning Administrator role Strong understanding of financial products including pensions, investments, and protection High level of IT literacy (Word, Excel, Outlook, Teams) Excellent written and verbal communication skills Highly organised with strong attention to detail, able to manage multiple cases and prioritise effectively Proactive, self-motivated, and solution-focused If you are an experienced IFA Administrator looking for your next step within a professional and forward-thinking firm, we would welcome your application. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
May 01, 2026
Full time
A well-established financial planning firm is seeking an experienced IFA Administrator to join their growing team. This is an excellent opportunity for a detail-oriented and proactive individual with prior Independent Financial Adviser support experience to work in a collaborative, client-focused environment. Job Title: IFA Administrator Salary: Up to 36,000 DOE Location: Bracknell (3 days office-based) You will provide comprehensive administrative support to Financial Advisers and Paraplanners, working closely with a small team while also managing your own workload. The role combines new business processing with ongoing client servicing, offering strong exposure across the full financial planning lifecycle. Responsibilities include but are not limited to: Supporting Financial Advisers and Paraplanners with day-to-day administration Processing new business applications Maintaining and updating client records and back-office systems, ensuring all files and documentation meet regulatory and compliance standards Preparing documentation for client meetings Handling communications via phone, email, and post Adhering to FCA regulations and the Financial Services and Markets Act Keeping up to date with product, legislative, and regulatory developments What we are looking for: Essential: Previous experience in an IFA / Financial Planning Administrator role Strong understanding of financial products including pensions, investments, and protection High level of IT literacy (Word, Excel, Outlook, Teams) Excellent written and verbal communication skills Highly organised with strong attention to detail, able to manage multiple cases and prioritise effectively Proactive, self-motivated, and solution-focused If you are an experienced IFA Administrator looking for your next step within a professional and forward-thinking firm, we would welcome your application. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction. RESPONSIBILITIES Promote a warm and welcoming environment for residents, staff and visitorsManage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the homeDrive the occupancy and reputation of the Care Home as part of a community engagement team Support resident and family feedback with a focus on customer care Assist with the recruitment of home staff, completing employment new starter checks and arranging inductionsPayroll preparation for home based staffProvide advice and guidance to employees on queries using the HR tools and resources availableEnsure that all personal files are stored securely Attend meetings and produce accurate notes and minutes where requiredEnsure all rotas are completeManage safe contents, petty cash, and resident fund accountsUpdate ad-hoc training, supervisions, and appraisals on staff recordsOffer guidance on staff development opportunities including signposting to Apprenticeships and qualifications NEED TO HAVE Experience in a customer facing rolePrevious involvement in HR administration and recruitment High level of attention to detail and the ability to prioritiseProficient user of Microsoft- specifically Word, Excel and OutlookCIPD qualification would be beneficial REWARDS AND BENEFITS Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500 for a Good or Outstanding CQC inspectionUnlimited access to our generous refer a friend scheme, earning up to £500 per referralAccess to a wide range of retail and leisure discounts at big brands and supermarketsFree access to medical specialists, who are available for a second opinion if you need it to make a decision with confidenceConfidential and free access to counselling and legal servicesTax code review service, where we will check that you are on the right code and paying the right level of taxOption to join our monthly staff lottery alongside thousands of colleagues across the UK As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
May 01, 2026
Full time
Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction. RESPONSIBILITIES Promote a warm and welcoming environment for residents, staff and visitorsManage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the homeDrive the occupancy and reputation of the Care Home as part of a community engagement team Support resident and family feedback with a focus on customer care Assist with the recruitment of home staff, completing employment new starter checks and arranging inductionsPayroll preparation for home based staffProvide advice and guidance to employees on queries using the HR tools and resources availableEnsure that all personal files are stored securely Attend meetings and produce accurate notes and minutes where requiredEnsure all rotas are completeManage safe contents, petty cash, and resident fund accountsUpdate ad-hoc training, supervisions, and appraisals on staff recordsOffer guidance on staff development opportunities including signposting to Apprenticeships and qualifications NEED TO HAVE Experience in a customer facing rolePrevious involvement in HR administration and recruitment High level of attention to detail and the ability to prioritiseProficient user of Microsoft- specifically Word, Excel and OutlookCIPD qualification would be beneficial REWARDS AND BENEFITS Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500 for a Good or Outstanding CQC inspectionUnlimited access to our generous refer a friend scheme, earning up to £500 per referralAccess to a wide range of retail and leisure discounts at big brands and supermarketsFree access to medical specialists, who are available for a second opinion if you need it to make a decision with confidenceConfidential and free access to counselling and legal servicesTax code review service, where we will check that you are on the right code and paying the right level of taxOption to join our monthly staff lottery alongside thousands of colleagues across the UK As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Job Description Senior Admin/PA Location: Birmingham Pay: 16.52 per hour Type: Temporary contract About the Role We are seeking an experienced and highly capable Senior Administrator / Personal Assistant to provide high-level administrative and organisational support within a busy Higher Education environment. This is a key role supporting senior colleagues and teams, requiring strong judgement, excellent organisational skills, and the ability to manage complex and competing priorities with confidence. Key Responsibilities Provide advanced diary management, coordinating complex schedules and prioritising competing demands across multiple stakeholders. Manage senior inboxes, exercising judgement to respond, redirect, or escalate correspondence appropriately. Support senior leaders with day-to-day administration, ensuring they are fully briefed and prepared for meetings and commitments. Coordinate high-level meetings, committees, and working groups, including agenda setting, paper collation, and minute-taking. Build and maintain strong working relationships with academic staff, professional services teams, and external partners. Anticipate requirements ahead of meetings, proactively chasing contributions and ensuring deadlines are met. Arrange complex travel and itineraries, ensuring efficiency, compliance with budgets, and effective use of time. Support the planning and delivery of events, conferences, and departmental activities. Collate, interpret, and present data to support reporting, decision-making, and operational planning. Contribute to and sometimes lead small projects, including research, coordination, and implementation of actions. Support the development and improvement of administrative systems, processes, and workflows. Ensure all work is delivered to a high standard of accuracy, confidentiality, and professionalism. Champion inclusive working practices and support a positive, collaborative team culture. About You Proven experience in a senior administrative or personal assistant role, ideally within Higher Education or a similarly complex organisation. Strong experience managing senior stakeholders and handling confidential or sensitive information. Excellent organisational and time management skills, with the ability to manage complex and changing priorities. Confident taking initiative and making informed decisions independently. Experience supporting committees, meetings, and governance processes (including minute-taking). Strong written and verbal communication skills, with attention to detail and accuracy. Proficient in Microsoft Office and confident using digital systems and platforms. A proactive, resilient, and solutions-focused approach to work. Ability to build effective relationships across all levels of an organisation Submit your application today or get in touch with Gabriele Strazdauskaite on (phone number removed) or (url removed)!
May 01, 2026
Seasonal
Job Description Senior Admin/PA Location: Birmingham Pay: 16.52 per hour Type: Temporary contract About the Role We are seeking an experienced and highly capable Senior Administrator / Personal Assistant to provide high-level administrative and organisational support within a busy Higher Education environment. This is a key role supporting senior colleagues and teams, requiring strong judgement, excellent organisational skills, and the ability to manage complex and competing priorities with confidence. Key Responsibilities Provide advanced diary management, coordinating complex schedules and prioritising competing demands across multiple stakeholders. Manage senior inboxes, exercising judgement to respond, redirect, or escalate correspondence appropriately. Support senior leaders with day-to-day administration, ensuring they are fully briefed and prepared for meetings and commitments. Coordinate high-level meetings, committees, and working groups, including agenda setting, paper collation, and minute-taking. Build and maintain strong working relationships with academic staff, professional services teams, and external partners. Anticipate requirements ahead of meetings, proactively chasing contributions and ensuring deadlines are met. Arrange complex travel and itineraries, ensuring efficiency, compliance with budgets, and effective use of time. Support the planning and delivery of events, conferences, and departmental activities. Collate, interpret, and present data to support reporting, decision-making, and operational planning. Contribute to and sometimes lead small projects, including research, coordination, and implementation of actions. Support the development and improvement of administrative systems, processes, and workflows. Ensure all work is delivered to a high standard of accuracy, confidentiality, and professionalism. Champion inclusive working practices and support a positive, collaborative team culture. About You Proven experience in a senior administrative or personal assistant role, ideally within Higher Education or a similarly complex organisation. Strong experience managing senior stakeholders and handling confidential or sensitive information. Excellent organisational and time management skills, with the ability to manage complex and changing priorities. Confident taking initiative and making informed decisions independently. Experience supporting committees, meetings, and governance processes (including minute-taking). Strong written and verbal communication skills, with attention to detail and accuracy. Proficient in Microsoft Office and confident using digital systems and platforms. A proactive, resilient, and solutions-focused approach to work. Ability to build effective relationships across all levels of an organisation Submit your application today or get in touch with Gabriele Strazdauskaite on (phone number removed) or (url removed)!
Legal Administrator Cardiff Office-Based Full-Time Yolk Recruitment is supporting a well-established professional services firm in Cardiff with the recruitment of a Legal Administrator. This is an excellent opportunity for an organised and personable individual with strong administrative skills to join a friendly and professional team within a respected business click apply for full job details
May 01, 2026
Full time
Legal Administrator Cardiff Office-Based Full-Time Yolk Recruitment is supporting a well-established professional services firm in Cardiff with the recruitment of a Legal Administrator. This is an excellent opportunity for an organised and personable individual with strong administrative skills to join a friendly and professional team within a respected business click apply for full job details
Liberty Recruitment Group are proud to be working with a fantastic organisation in the search for an experienced Administrator! Our client is a well-established organisation within the professional services industry dedicated to providing a 1st class service to its customers. They are seeking an experienced Administrator to support their team on a part-time basis of 25-30 hours per week. Based in Eastleigh, paying up to £28,000 FTE with an extensive list of company benefits, this is absolutely not an opportunity to be missed. What you ll do: Provide comprehensive administrative support to the team and external clients Support with client onboarding by sending out engagement letters and compliance documentation Provide diary management to the team manager and manage a shared mailbox Occasionally provide reception cover during periods of holiday or sickness Handle phone calls from clients with a professional and friendly manner The ideal candidate: Proven experience in an office-based administrative role Highly organised, with the ability to manage multiple tasks Excellent attention to detail and organisational skills Strong communication skills with a professional and polite manner To be IT literate and confident with the full Microsoft Office package To be proactive and be able to work using your own initiative Company Benefits: 20 days holiday + buy more scheme Study support Enhanced maternity & paternity Various sporting events Dress for your day policy Employee assistance programme Free parking Flexible working hours Plus, so much more If you have the skills and experience to match this role, we would love to hear from you! Please reach out to one of the team at Liberty Recruitment Group.
May 01, 2026
Full time
Liberty Recruitment Group are proud to be working with a fantastic organisation in the search for an experienced Administrator! Our client is a well-established organisation within the professional services industry dedicated to providing a 1st class service to its customers. They are seeking an experienced Administrator to support their team on a part-time basis of 25-30 hours per week. Based in Eastleigh, paying up to £28,000 FTE with an extensive list of company benefits, this is absolutely not an opportunity to be missed. What you ll do: Provide comprehensive administrative support to the team and external clients Support with client onboarding by sending out engagement letters and compliance documentation Provide diary management to the team manager and manage a shared mailbox Occasionally provide reception cover during periods of holiday or sickness Handle phone calls from clients with a professional and friendly manner The ideal candidate: Proven experience in an office-based administrative role Highly organised, with the ability to manage multiple tasks Excellent attention to detail and organisational skills Strong communication skills with a professional and polite manner To be IT literate and confident with the full Microsoft Office package To be proactive and be able to work using your own initiative Company Benefits: 20 days holiday + buy more scheme Study support Enhanced maternity & paternity Various sporting events Dress for your day policy Employee assistance programme Free parking Flexible working hours Plus, so much more If you have the skills and experience to match this role, we would love to hear from you! Please reach out to one of the team at Liberty Recruitment Group.
Welfare Administrator Location: Hybrid (Office based in Stone & Home Working) Salary: 26,230 per annum Contract: Full-time, Permanent Make a real difference in people's lives. Our client believes in doing things the right way - with compassion, fairness, and respect. As a certified Great Place to Work , they are proud of the supportive culture they have built and the positive impact they make every day. We're now looking for two Welfare Administrators to join their team. This is a vital role supporting vulnerable customers, ensuring they receive the understanding, care, and tailored support they need throughout their journey. If you're empathetic, organised, and passionate about helping people, this is a role where you can truly make a difference. What you'll be doing Identifying and assessing vulnerable customers in line with policy, regulatory guidance, and industry best practice. Acting as the primary point of contact for welfare-related cases, providing sensitive, professional communication across phone and written channels. Managing vulnerable case arrangements from referral through to resolution, ensuring accurate, audit-ready records. Applying appropriate support measures, including Breathing Space and safeguarding provisions. Overseeing the Welfare Team inbox, triaging and responding to enquiries within agreed service levels. Handling inbound calls from customers and internal colleagues, offering clear, supportive guidance. Producing regular and ad-hoc reports on Welfare Team activity and performance. Monitoring updates to external support services and ensuring internal signposting remains accurate. Communicating welfare-related updates across the organisation, including updates to internal documentation and customer communications. Maintaining and updating communication templates (e.g., via Canva) to ensure clarity and consistency. Acting as an advocate for vulnerability and welfare, identifying opportunities to improve processes and customer outcomes. Conducting quarterly bench marking of industry practices to support continuous improvement. Providing flexible administrative support to the wider administration team. What we're looking for Experience Previous administrative experience with confidence using Microsoft Office and case management systems. Experience in a customer-facing role, handling both written and telephone enquiries. At least 2 years' experience supporting vulnerable customers, with the ability to communicate sensitively and appropriately. Experience in a regulated or compliance-driven environment (desirable). Skills & Attributes Empathetic communicator - able to handle challenging or emotional situations with professionalism and care. Highly organised - able to manage a varied workload and maintain accurate records. Strong attention to detail - ensuring compliance and accuracy in all case management and reporting. Resilient and confident decision-maker - able to assess situations and apply appropriate support measures. Collaborative - comfortable working with colleagues across the organisation to achieve positive outcomes. What they offer Real Living Wage salary: 26,230 per annum 25 days annual leave + bank holidays Office shutdown between Christmas and New Year Flexible hybrid working model Company pension scheme Eye care vouchers Employee benefits platform with retail discounts Employee Assistance Programme Dedicated training and development programme Company Sick Pay Scheme Workplace Mental Health initiative Free secure on-site parking Dress-down Fridays Ready to join a team that puts people first? If you're passionate about supporting vulnerable individuals and want to be part of a company that values compassion, integrity, and excellence, we'd love to hear from you. Apply today and help them make a positive difference. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
May 01, 2026
Full time
Welfare Administrator Location: Hybrid (Office based in Stone & Home Working) Salary: 26,230 per annum Contract: Full-time, Permanent Make a real difference in people's lives. Our client believes in doing things the right way - with compassion, fairness, and respect. As a certified Great Place to Work , they are proud of the supportive culture they have built and the positive impact they make every day. We're now looking for two Welfare Administrators to join their team. This is a vital role supporting vulnerable customers, ensuring they receive the understanding, care, and tailored support they need throughout their journey. If you're empathetic, organised, and passionate about helping people, this is a role where you can truly make a difference. What you'll be doing Identifying and assessing vulnerable customers in line with policy, regulatory guidance, and industry best practice. Acting as the primary point of contact for welfare-related cases, providing sensitive, professional communication across phone and written channels. Managing vulnerable case arrangements from referral through to resolution, ensuring accurate, audit-ready records. Applying appropriate support measures, including Breathing Space and safeguarding provisions. Overseeing the Welfare Team inbox, triaging and responding to enquiries within agreed service levels. Handling inbound calls from customers and internal colleagues, offering clear, supportive guidance. Producing regular and ad-hoc reports on Welfare Team activity and performance. Monitoring updates to external support services and ensuring internal signposting remains accurate. Communicating welfare-related updates across the organisation, including updates to internal documentation and customer communications. Maintaining and updating communication templates (e.g., via Canva) to ensure clarity and consistency. Acting as an advocate for vulnerability and welfare, identifying opportunities to improve processes and customer outcomes. Conducting quarterly bench marking of industry practices to support continuous improvement. Providing flexible administrative support to the wider administration team. What we're looking for Experience Previous administrative experience with confidence using Microsoft Office and case management systems. Experience in a customer-facing role, handling both written and telephone enquiries. At least 2 years' experience supporting vulnerable customers, with the ability to communicate sensitively and appropriately. Experience in a regulated or compliance-driven environment (desirable). Skills & Attributes Empathetic communicator - able to handle challenging or emotional situations with professionalism and care. Highly organised - able to manage a varied workload and maintain accurate records. Strong attention to detail - ensuring compliance and accuracy in all case management and reporting. Resilient and confident decision-maker - able to assess situations and apply appropriate support measures. Collaborative - comfortable working with colleagues across the organisation to achieve positive outcomes. What they offer Real Living Wage salary: 26,230 per annum 25 days annual leave + bank holidays Office shutdown between Christmas and New Year Flexible hybrid working model Company pension scheme Eye care vouchers Employee benefits platform with retail discounts Employee Assistance Programme Dedicated training and development programme Company Sick Pay Scheme Workplace Mental Health initiative Free secure on-site parking Dress-down Fridays Ready to join a team that puts people first? If you're passionate about supporting vulnerable individuals and want to be part of a company that values compassion, integrity, and excellence, we'd love to hear from you. Apply today and help them make a positive difference. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
