1508 jobs found

Finance Business Partner Central Manchester (2 days in office) 60,000 - 65,000 Axon Moore are working exclusively with a SAAS business in central Manchester who are seeking a Finance Business Partner to join their team on a full time permanent basis. This would suit an individual with drive and ambition, and an ability to confidently build relationship with non-finance stakeholders across the business. Responsibilities include: Provide detailed performance reporting for board packs. Business partner with the Sales & Marketing Directors, providing insightful business analysis to aid commercial decision making Review and analyse divisional costs to support accuracy of accounts. This includes providing accurate commentary and investigation into variances Work with business leads to produce meaningful budgets and reforecasts. Analyse pricing, product profitability, and deal economics to support commercial decisions. Ensure weekly utilisation and WIP reports are delivered and provide direction/support on ways forward Build business cases and financial models for growth and investment opportunities. Ensure sales are correctly recorded and carry forward positions monitored and challenged. Ideal candidate: Experience partnering specifically with Marketing teams would be extremely advantageous Experience in Commercial Finance, FP&A, or Business Partnering Strong analytical and Excel / modelling skills Please apply for immediate consideration or contact Danny Kay at Axon Moore on (phone number removed).

Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action

Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Andover. Hampshire covering Provinces Region c100 miles radius Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Senior Dealership Accountant - Chiswick 55,000 - 60,000 Basic + Bonus + Company Car Location: Chiswick Automotive Industry Multi-Site Dealership Group OTE 60,000 - 65,000 Clear Route to Progression A leading and progressive automotive group is seeking a Senior Dealership Accountant to take financial ownership of a high-performing, multi-site dealership operation based in Chiswick. This is a fantastic opportunity to join a world-renowned brand with real scope for growth and promotion within the group. The Package Basic Salary: 55,000 - 60,000 (depending on experience) Bonus: Performance-based bonus structure Company Car: Tax-efficient vehicle scheme Benefits: Comprehensive package including pension, healthcare, and more On Target Earnings: 60,000 - 65,000 The Opportunity This senior role is ideal for a proactive and commercially minded accountant with proven experience managing the finances of multi-site car dealerships. You will act as a key business partner to operational leaders, driving performance, profitability, and compliance across your sites. You will be responsible for overseeing an accounts team of approximately 8 staff, ensuring the smooth running of all financial operations, including management accounts, forecasting, cash flow, and internal controls. Key Responsibilities Prepare accurate and timely monthly management accounts for multiple sites Provide detailed analysis and financial commentary to Divisional Finance Directors Lead and manage the accounts team (Purchase Ledger, Sales Ledger, Credit Control, Banking, etc.) Collaborate with senior leadership to drive financial performance and cost control Ensure strong financial controls are in place and cash flow is optimised Support budgeting, forecasting, capital appraisals, and group consolidations Deliver analytical support and reporting to evaluate business performance and profitability Involve in project-based work, investigative exercises, and ad hoc financial analysis About You Qualified by Experience, Part Qualified, or Fully Qualified (ACCA, CIMA, ACA) Demonstrable multi-site dealership accounting experience within the automotive industry Proficient in Kerridge, Pinnacle, or similar dealer management/accounting systems Strong technical accounting knowledge with exceptional attention to detail Effective leadership and people management skills with a collaborative approach Commercially astute with the ability to interpret and present financial data clearly Excellent interpersonal and communication skills Why Join This Group? Join a highly respected and expanding dealership group with national reach Work with a globally recognised automotive brand Enjoy a collaborative, supportive culture that rewards performance and initiative Real opportunities for career advancement and internal promotion Be part of a team that values innovation, accountability, and excellence Apply today or contact us for a confidential discussion about this opportunity.

Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action

Sewell Wallis is partnering exclusively with a growing business based in Barnsley, South Yorkshire, who are looking to recruit an Assistant Management Accountant to their team. This Assistant Management Accountant role reports directly to the Financial Controller, who will be a brilliant mentor for a candidate who has ambitions to progress within a business. This role would suit a candidate who has a desire to learn and expand their base of knowledge and gain exposure to wider finance functions. If you're working in a similar Assistant Management Accountant level role and wanting to take the next step in your career, I'd love to hear from you! What will you be doing? Management accounts production and support for allocated contracts, being the key finance contact across these contracts. Liaising with site teams and operational managers to gather information relevant to the reporting function. Involvement in Monthly meetings with operational leaders to provide them with figures and details of how their work areas are performing against budgeted expectations. Support with the delivery of high-quality regular reporting, analysis and insights to business, forecasts, budgets and business plans with no surprises Raising of Sales Invoices in a timely manner. Support the team in providing data analysis required through the annual statutory audit Key commercial impact. Accurate and timely reporting along with financial analysis and commercial awareness to contribute to effective operational decision making. Other ad-hoc duties specified by Financial Controller. Helping to drive continuous improvement through system processes and management information across the finance function. Maintaining Group reporting deadlines and ensuring that group accounting dates are met. What skills will you need? Previous experience within a similar role. Working towards a recognised accounting qualification (AAT or chartered). Strong IT knowledge, especially in Excel and accounting systems. Attention to detail Financial awareness The ability to build relationships through effective communication. A quick learner with the ability to retain and implement information and deliver the required outputs. What's on offer? Study Support Bonus 25 days holiday + bank holidays Flexible working hours Westfield Health Please apply below, or for more information, contact Lawrie Bacon. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.

This is a fantastic opportunity for a general practice Accounts & Tax Manager to join a highly reputable firm of chartered accountants in Sevenoaks, who are looking for a future partner. There are very clear and realistic progression prospects on offer with this fantastic practice, as it's part of a succession plan. You will join between Manager and Director level with a clear plan in place based on your experience and aspirations. This is a rare and really exciting opportunity in Sevenoaks, Kent! As part of this position, you will work closely with the Partners and be responsible for your own personal portfolio, and a small team. Your work will be focused on general practice accounts & tax services to a range of sole traders, partnerships and ltd companies, predominately focused on owner managed businesses with turnovers up to 100m. Our client operates a modern and friendly working environment, where they priorities work life balance, and have a strong staff retention rate as a consequence. Key responsibilities will include: Managing your own client portfolio of sole traders, partnerships and ltd companies. Oversee and reviewing production of company accounts, financial statements, corporation tax and personal tax. Building strong relationships across all teams and managers. Liaising regularly with clients to ensure strong and trusted partnership. Ensure timely and efficient delivery. Working with the partners to ensure the smooth running of the business. Opportunity to get involved in business development/ marketing as necessary. Opportunity to get involved with audit work, if of interest. Requirements Preferably qualified ACA/ACCA or by experience. 5-10+ years experience within an accountancy practice experience. Experience preparing accounts and tax returns. Experience of QuickBooks, Xero or Sage would be advantageous. Benefits 65,000 - 85,000 dependent on experience and background, negotiable. Comprehensive benefits package Clear partner to Partnership in the future. A highly competitive benefits package is also on offer. Please apply for the vacancy or contact Tristan Finch to discuss this opportunity and similar vacancies in more detail. (phone number removed) (url removed)

Davies and Partners Solicitors is a well-established law firm with over 30 years experience. It has a national reputation for excellence in the Property sector and strength in depth in a wide selection of other legal services for businesses & individuals. There are 4 offices in London, Birmingham, Bristol and Gloucester. Reporting Line This role reports to the Senior Associate and Director for Planning and Development. Job Purpose This role is varied and will encompass administration and Paralegal duties such as assisting the Fee Earner dealing with a wide range of matters. Key Duties and Responsibilities. Dealing with administrative routines, and providing administrative support as required by the Fee Earner; Assisting with responses to enquiries; Opening new files and preparing standard client care letters; Assistance with basic telephone calls and taking messages where appropriate; Commissioning property related searches; Producing legal documentation and standard forms; Photocopying and scanning of documents; Checking legal documents for quality, consistency and content; Audio typing standard letters, emails and documents; Obtaining pre-completion searches with HM Land Registry; Preparing spreadsheets and completion statements; Assisting with setting up completions with Accounts department; Arranging completion letters to client and other side solicitors; Registration applications to HM Land Registry; The following tasks provide a general overview of the types of activity, the candidate will be expected to engage in or oversee on a day-to-day basis. The tasks are not intended to be an exhaustive list of responsibilities as all employees are required to be flexible, dynamic and have the capacity to think creatively when presented with challenges. Your job title does not define or limit your duties and you may be required to carry out other work within your abilities from time to time at our request. We reserve the right to introduce changes in line with technological developments which may impact upon your job duties or methods of working. Location Davies and Partners Solicitors, Rowan House, Barnett Way, Barnwood, Gloucester, GL4 3RT Salary Competitive + Benefits Contract Type Full Time, 37.5 hours Monday - Friday 9:00 5.30pm. Compliance As part of our compliance procedures, applicants are asked to note that: references will be followed up; all gaps in CVs must be explained satisfactorily; proof of identity and (where applicable) qualifications will be required; reference requests will ask specifically whether the applicant has ever been subject to any proceedings/complaints initiated by the Law Society or any other professional body. appropriate suitability checks may be required prior to confirmation of appointment. This role meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974. This role may require applicants who are offered employment to be subject to a criminal record check from the Disclosure and Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings as well as convictions. Equal Opportunities Davies and Partners Solicitors provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable national laws. Davies and Partners Solicitors complies with applicable national laws governing non-discrimination in employment in every location in which the company has facilities. To view our Candidate Privacy Notice please visit our website. Person Specification Legal Status Appropriate DBS disclosure will be required prior to confirmation of appointment. Right to live and work in the UK, e.g. valid UK or EU passport or appropriate visa/work permits. Education/ Qualifications Proficient in spoken and written English Proficient in use of IT Degree educated (preferably a Law Degree). Exceptional candidates without a Degree, but who have suitable administrative experience will also be considered. Skills/Knowledge The ability to work well under pressure and to deadlines; Excellent interpersonal skills; Good accurate typing (preferably audio) and IT skills; Attention to detail and a high level of accuracy is essential. You may have experience of the following: Planning Paralegal, Property and Planning Paralegal, Real Estate Paralegal, Planning Law Paralegal, Legal Assistant (Planning), Property Legal Assistant, Development Planning Assistant, Junior Planning Fee Earner, Legal Administrator Planning. REF-(Apply online only)

Director of Quality Improvement & Compliance Salary: £50,285 per year Hours: 35 hours per week (compressed hours and flexible working considered) Location: Home based with travel across the UK Contract: Permanent Make a national impact in a senior, values led leadership role. Not For Profit People are partnering to recruit an exceptional Director of Quality Improvement and Compliance, a pivotal senior leadership position at a time of exciting organisational development. Reporting directly to the CEO, you will provide visible, values led leadership, ensuring that everything we do is safe, effective, person centred, financially sustainable and fully compliant with regulatory requirements. The Role As Director of Quality Improvement and Compliance, you will: Provide strategic leadership on quality improvement, compliance and continuous improvement across services and estates Have full policy oversight, hold senior accountability for safeguarding governance, complaints handling and assurance frameworks Lead audit, inspection and review activity to ensure consistently high standards and strong regulatory outcomes Embed a culture of learning, quality and continuous improvement across multi site services Oversee property compliance, health & safety and estates management Use data, insight and digital systems to drive performance, manage risk and support innovation Act as the organisation s senior lead with regulators, inspectors and professional bodies Work collaboratively with fellow Directors to deliver a joined up, high quality client journey Develop, coach and inspire senior leaders, fostering a high performing, values driven culture About You You will be a values led leader with a strong background in regulated services and a passion for quality, safeguarding and continuous improvement. You will bring: Senior leadership experience within supported housing, homelessness or a closely related regulated sector Proven success leading multi site services and senior operational leaders Strong track record in quality improvement, safeguarding, compliance and inspection readiness Sound financial and commercial awareness, including managing significant budgets and resources Lean Six Sigma qualification (or equivalent experience in continuous improvement methodologies) Health & Safety qualification (IOSH Managing Safely or equivalent) You will also demonstrate: Strategic thinking with the ability to translate vision into practical delivery A collaborative, visible and approachable leadership style Integrity, humility and purpose A commitment to co production, continuous learning and innovation Excellent communication, influencing and relationship building skills Benefits The charity offers a supportive, engaging working environment with: 25 days annual leave plus Bank Holidays (pro rata) Birthday leave after one year Additional leave for long term service Company pension scheme Flexible working arrangements Commitment to wellbeing, including signing the Menopause Workplace Pledge Safeguarding & Equality The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All appointments are subject to satisfactory references and an enhanced DBS check (funded by the charity). Applications from all backgrounds are warmly encouraged. To discuss this role in more detail please contact Hannah at Not For Profit People.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We're an International Tax Team working across every industry sector with a diverse and interesting range of clients - from entrepreneurial start-ups to large, global FTSE 100 companies. For you, it's the chance to get involved in: Cross border M&A transactions Tax planning Transfer pricing US Tax Consulting and more Your potential will grow too, with plenty of opportunities to learn new skills or further enhance your current ones. Along the way, we'll give you all the client exposure, support and connections you need to take your career in whichever direction you want it to go. We're looking for someone with: US Certified Public Accountant (CPA) or equivalent Demonstrable US tax knowledge Strong collaboration skills: Able to guide and supervise less experienced colleagues Project management experience Client facing skills Strong communication skills, written and verbal, with the ability to adapt style as appropriate An understanding of quality control procedures You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

SUMMARY Position Title: Head of Spacemaking and Operations Level: Level 6 Pay:£40, 000 - 46, 000 (FTE yearly) Reports to: Director of Finance, HR and Operations Location: Liberation centre Brixton, London (New office in Brixton)/ Remote working within the UK with at least 3 days work from our office (Mondays, Wednesdays and Thursdays) Contract: Full time (40hrs/weekly), 2-year Fixed Term contract. Start date: As soon as possible Benefits: TAA laptop and phone, (employee assistance and health cash package including staff supervision, counselling, dental, optical care and more.) The Advocacy Academy is an activist youth movement. We serve as the political home for grassroots youth organising and the catalyst for collective action. The lives of the young people we work alongside have been directly shaped by living in an unjust world, and we exist to turn their anger into action. Young people are often the catalysts for major social change, from the Student Non-violent Coordinating Committee at the heart of the Civil Rights Movement, to the Soweto Uprising mobilising young people to resist the apartheid regime's education policies, to the Sunrise Movement redrawing the electoral map across America, and more recently encampments and protests across the world protesting the genocide in Palestine. How successfully they achieve real and lasting change depends on whether they are organised and whether they have the right strategy and tactics to be effective. We want youth organising to be enshrined in the UK for generations to come, and for young people to have tangible political power to influence national policy. That s why we have launched two national coalitions, one around climate, and the other around gender. Each will train organisations across the country to become youth organisers and work together to bring 100 young people together to identify the strategy and tactics needed to achieve change. These young leaders will organise others and work collectively to build a campaign which shakes the status quo. We are now looking for a Head of Spacemaking & Operations who believes in this vision and can ensure that TAA s Liberation Centre is safe, fully operational, and intentionally designed as a welcoming, accessible, and inclusive environment. This role bridges operational delivery and spatial experience, ensuring that the Centre not only functions effectively behind the scenes, but also reflects TAA s values in how people experience, move through, and use the space. You will combine operational oversight, facilities management, and space experience design, working across teams to ensure the Centre is safe, compliant, efficient, accessible and welcoming for staff, young people, and the wider community. Before you skim the job description, please remember you don t have to tick all the boxes to apply. We all experience a bit of imposter syndrome, including staff here at The Advocacy Academy. If this role pulls you in and you believe you could make a meaningful difference, we encourage you to apply or reach out to us to discuss further. We are especially interested in people who bring lived experiences, perspectives, and ways of working. AREAS OF RESPONSIBILITY 1.You will become a key member of the Finance, HR & Operations Team, including but not limited to: Supporting the Director of Finance, HR and Operations in maintaining and improving operational systems and processes Supporting the delivery of the Liberation Centre strategy, working across teams to ensure the Centre provides a functional, welcoming, inclusive, and safe environment for staff, young people, and the wider community Building relationships across departments, understanding their needs, and communicating operational updates to the Director Ensure escalations to the Director of Finance, HR and Operations are timely, well-prepared, clearly articulated, and supported by relevant information to enable effective decision-making. 2. You will ensure that your responsibilities run like well-oiled machines by supporting TAA s facilities, ensuring the Liberation Centre operates safely, efficiently, and in full compliance with relevant regulations by: Acting as the main operational liaison for the Liberation Centre, including council, building management, and external contractors Managing relationships with facilities providers, maintenance contractors, cleaners, and IT vendors Overseeing health & safety compliance, including staff training, evacuation procedures, drills, and statutory checks Supporting the development and implementation of risk assessments (fire, general, wellbeing, incidents, remote work, etc.) Ensuring procurement, supplies, and stock levels are managed effectively and responsibly Coordinating first aiders and fire marshals as required Ensuring operational cost-efficiency across facilities and space-related services 3.You will help shape the Liberation Centre as a purposeful, accessible, and welcoming environment by: Supporting the ongoing development of the Liberation Centre as a safe, inclusive, and values-aligned space Leading on accessibility improvements across the physical environment, ensuring equitable access for disabled community members Shaping improvements to layout, usability, and overall experience of the space Ensuring the space reflects TAA s values of care, inclusion, and liberation in its physical design and use Working with internal teams to understand spatial needs and translating them into practical and experience-led improvements Supporting a positive, caring, and community-centred environment across all users of the space 4.You will support reliable and secure operational infrastructure by: Acting as liaison for IT and facilities providers Supporting setup, maintenance, and improvement of workplace systems and equipment Ensuring infrastructure supports accessibility, inclusion, and ease of use Identifying improvements to systems that enhance operational efficiency and user experience Supporting secure onboarding and offboarding of staff from a systems and access perspective 5.You will act as a key connector between operations and delivery teams by: Work with the Working closely with programmes, Organising & Campaigns, community, and communications teams to ensure smooth operational delivery Supporting logistics for events, residentials, camps, and programmes, including venue sourcing, bookings, and on-site coordination Providing operational and administrative support for space usage, scheduling, and bookings Supporting onboarding and offboarding processes from a space, systems, and logistics perspective Supporting new staff inductions and ensuring new starters are equipped to use the space effectively Supporting internal communication of operational updates across teams 6.You will support the Director in embedding safety, wellbeing, and care into how the space is used and experienced by: Ensuring health & safety processes are embedded and consistently followed Coordinating safety training and maintaining up-to-date knowledge of regulations Supporting a culture of shared responsibility for safety within the Liberation Centre Working with the community team to ensure safety practices are values-aligned Supporting emergency preparedness and incident response processes FMaintaining a safe and functional environment by ensuring the space is kept clear, organised, and free from unnecessary clutter or hazards. 7.Culture, values and wider strategy and mission. Provide senior functional leadership for Spacemaking and Operations, ensuring delivery of organisational strategy through effective planning, coordination, and implementation across your area. Contribute to shaping organisational priorities through insight, delivery experience, and cross-departmental collaboration. To include but not limited to: Embodying and championing our commitment to social and economic justice, ensuring this is consistently reflected in organisational strategy, decision-making, delivery and partnerships Champion the organisation s commitment to social and economic justice, ensuring this is embedded in the design and delivery of spacemaking and operational activity, and reflected in partnerships and ways of working within your remit. Act as a role model for organisational culture and values, setting expectations within your teams and supporting colleagues to apply these consistently in day-to-day practice. Work closely with leaders across the organisation to identify opportunities to improve organisational impact and efficiency, contributing operational insight to strategic planning and decision-making. Identify, assess and escalate risks related to operational delivery, organisational culture, and alignment with stated values and principles, ensuring timely mitigation within your area of responsibility. Lead and enable effective cross-departmental collaboration within your remit, ensuring teams are aligned, appropriately resourced, and working effectively towards shared organisational goals. Foster a culture of openness, care, accountability and continuous improvement within your area . click apply for full job details

Arnold House was founded in 1905 in St John s Wood. It is an independent preparatory school located in London, NW8, for boys from 3 to 13, and a member of IAPS (Independent Association of Prep Schools). In our recent ISI inspection it was reported that pupils academic achievement and personal development are both excellent. We are looking for a committed and experienced Senior Accountant to join our vibrant school community at Arnold House. You will work principally at the Loudoun Road site, and report to the Director of Finance & Resources. This is a stand-alone role. We are seeking a candidate with an accountancy qualification who has excellent attention to detail, an analytical mind with management accounting experience and a desire to work in an education setting. The successful candidate is required to work throughout the calendar and academic year to support the school s delivery of education. The school has significant responsibilities to the Charity Commission and a yearly statutory audit. The Senior Accountant will support the Director of Finance & Resources in fulfilling these responsibilities. We have recently introduced i-finance accountancy package, and experience of working with this would be beneficial. Staff at Arnold House are paid according to the School s own competitive salary scale, both in recognition of the higher cost of living in London and of the fact that staff go the extra mile in a school such as ours. Staff are appraised regularly and are encouraged to reflect on and develop their practice. In January we were awarded School Mental Health Gold Award by the Carnegie Centre of Excellence for Mental Health in Schools. Our school is known for its family ethos and being a great place to work. We are committed to promoting and protecting the mental and physical health of all our staff. Deadline for applications is 9am on Monday 11th May, although we may call interviews before the deadline. Interviews: 14th May Start date: September 2026 or as soon as possible Arnold House School is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share in this commitment. Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS). The post is exempt from the Rehabilitation of Offenders Act 1974 and the school is permitted to ask applicants to declare all cautions and convictions. Arnold House School will conduct online searches for shortlisted candidates. This check will be undertaken based on the requirements set out in Keeping Children Safe in Education 2025

SUMMARY Position Title: Head of Programmes (CMDP) Mat-Cover Level: Level 6 Salary: £40, 000 - 46, 000 (FTE yearly) Reports to: Director of Programmes and Partnerships Location: The Liberation centre Brixton, London (New office in Brixton)/ Remote working within the UK with at least 2 days work from our office (Pro rata for part time) Contract: Fulltime (40hrs/weekly), fixed-term maternity cover contract for 1 year with potential for Part time (e.g., 32hrs/weekly) extension subject to funding. Hours: TAA has flexible working hours, with some expected evenings (e.g. one 9pm finish once every two weeks) and weekends due to the nature of the role. All extra hours are reimbursed as Time off in Lieu (TOIL). Start date: As soon as possible (potentially June with consideration for notice period) Benefits: TAA laptop (employee assistance and health cash package including staff supervision, counselling, dental, optical care and more.). The Advocacy Academy is an activist youth movement. We serve as the political home for grassroots youth organising and the catalyst for collective action. The lives of the young people we work alongside have been directly shaped by living in an unjust world, and we exist to turn their anger into action. Young people are often the catalysts for major social change, from the Student Non-violent Coordinating Committee at the heart of the Civil Rights Movement, to the Soweto Uprising mobilising young people to resist the apartheid regime's education policies, to the Sunrise Movement redrawing the electoral map across America, and more recently encampments and protests across the world protesting the genocide in Palestine. How successfully they achieve real and lasting change depends on whether they are organised and whether they have the right strategy and tactics to be effective. We want youth organising to be enshrined in the UK for generations to come, and for young people to have tangible political power to influence national policy. That s why we have launched two national coalitions, one around climate, and the other around gender. Each will train organisations across the country to become youth organisers and work together to bring 100 young people together to identify the strategy and tactics needed to achieve change. These young leaders will organise others and work collectively to build a campaign which shakes the status quo. We want youth organising to be enshrined in the UK for generations to come, and for young people to have tangible political power to influence national policy. That s why we have launched two national coalitions, one around climate, and the other around gender. Each will train organisations across the country to become youth organisers, and work together to bring 100 young people together to identify the strategy and tactics needed to achieve change. These young leaders will organise others and work collectively to build a campaign which shakes the status quo. We are looking for a Head of Programmes who believes in this vision and is capable of building the leadership of young people that enables them to turn the resources they have into the power they need to make the change they want. It will be your job to help grow the Changemaker Development programme, train and organise Changemakers, create magic and spark the hope for something more! If this excites you, then please apply. Before you skim the job description, please remember you dont have to tick all the boxes for each role to apply. Charity experience is not a requirement! We all experience a bit of imposter syndrome, including the staff here at The Advocacy Academy. Let s name it for what it is - a manifestation of the oppression many of us face on a day to day. If this role pulls you and you believe you could make a difference, then apply anyway or reach out to us to discuss more! AREAS OF RESPONSIBILITY 1.You will be responsible for the Changemaker Development Programme (CMDP) including but limited to: Working with the Associate Director of Programmes and Associate Director of Partnerships to coordinate programmes planning and delivery timelines for CMDP. Managing cross programmatic projects to standardise processes and practices in the Programmes Department Designing and developing the recruitment process for Alumni to join the CMDP and create a targeted recruitment strategy to grow the Alumni Changemaker pool Managing the monitoring and evaluation of the programme including quantitative and qualitative data, and facilitate the process of ongoing learning being integrated into the programme Working with Programmes Leadership Team to coordinate and deliver a holistic safeguarding, wellbeing and pastoral care strategy across TAA s work with young people Responsible for holding the CMDP budget and ensuring that it is managed and spent in accordance with TAA expenses procedure e.g. signing off expenses up to £1,000 expenditure and escalating to Director of Programmes and Partnerships for amounts exceeding this. 2. You will be accountable for the learning design and delivery to include but not limited: Leading the design of the CMDP curriculum to agreed TAA standards engaging key stakeholders, e.g. alumni, programmes team, external partners Supporting Alumni Changemakers to design, deliver and facilitate social justice workshops in line with established pedagogical approaches at TAA. Leading the development of learning journeys for Alumni Changemakers. Working during school holidays for camps, and in the evenings to accommodate school hours, which may include regular evening work and unsocial hours during programme delivery. 3.You will be the port of call for the Changemakers and Community Organisers who will help run the programme, and a regular and trusted individual whom the young people know and can connect with. To include but not limited to: You will support the Changemakers in co-creating this space with young people in the community and helping them identify ways to bring participants along into the membership. You will be managing the Changemakers who are delivering the programme - and updating both the Community Director and Director of Programmes and Partnerships on their progress and development. You will hold the budget for the programme - keeping track of expenses and thinking through ways to keep costs down. You will ensure that you provide accurate and timely financial information to the budget lead for your work and to the Finance, HR & Operations team You will be responsible for holding relationships with Alumni Changemakers and holding the relational culture of the CMDP to ensure we have a brilliant atmosphere for learning, nurturing and growth for Alumni Changemakers, including but not limited to: Taking responsibility for the pastoral care of Alumni Changemakers on placement including building the pastoral care approach with the Programmes Leadership Team. Taking responsibility for building and nurturing key relationships with fellow social justice activists, organisers and educators in the sector who can support, challenge and inspire our Alumni Changemakers. Representing TAA at any applicable events, in the press and in activist circles Building and nurturing relationships with alumni/members. 4.You will be accountable for the learning design and development of the Leadership Development Framework. To include but not limited to: Designing and developing a cohesive, high-quality curriculum aligned to TAA s strategic goals and organisational values Establishing and embedding a clear pedagogical approach that underpins all delivery and supports effective facilitation Creating structured learning journeys that support the progression and development of young people as leaders Developing and maintaining facilitator guides, resources and tools to ensure consistency and quality across delivery Working with staff and members to ensure curriculum and pedagogy are effectively understood and implemented Reviewing delivery, gathering feedback and insights from members, and iterating on the curriculum and approach to continuously improve quality and impact 5.You will ensure that your programmatic activities are managed as well-oiled machines through pulling in the right people at the right time and ensuring that key milestones are met: Responsible for ensuring effective departmental administration including delegating key administrative tasks to relevant staff You will be working with the Director of Programme and Partnerships, Director of Community, the Safeguarding and Wellbeing Team and others to think about the safety, safeguarding, and wellbeing needs of the young people participating in the programme and beyond. You will ensure safeguarding and Health and Safety standards are met across the programmes team and other critical policies and practices within the organisation, working proactively with relevant leads to understand requirements and operationalise effectively You will contribute towards risk management standards and ensure Health and Safety standards are met across programmatic and community team You will be responsible for managing and overseeing a suite of behind-the-scenes systems . click apply for full job details

Finstech Consulting are looking for a Programme Director to work with our Insurance Broking client, within their global technology team. Working closely with a global vendor, the role is responsible for shaping, optimising and maturing the global Device as a Service (DaaS) operating model, driving operating excellence, service stability and an improved colleague experience at scale. You will lead a small programme team and work closely with a globally distributed BAU team, external partners and senior stakeholders to refine, prioritise and deliver a portfolio of enhancements, underpinned by data insights and ensure successful transition into stable BAU operations. We are seeking a pragmatic, outcome focused and adaptable leader with demonstrable success delivering similar service-improvement programmes in lean, complex environments where hands-on delivery is required alongside programme leadership. The successful candidate will ideally be based within commutable distance of London, as there may be a requirement for regular travel into the office, but a fully remote role may be considered for the right person. The role is outside of IR35, on a SOW basis for which the specific deliverables are expected to be completed by the end of 2026. All necessary hardware will be provided by the client as access to their networks is required to successfully support the project. Key Responsibilities: ? Work closely with the BAU team to enhance the end to end device lifecycle, including procurement, provisioning, deployment, support, refresh and disposal.? Drive improvements in service maturity, operational effectiveness and colleague experience, aligned to agreed outcomes and success measures.? Lead delivery of a plan of enhancements, prioritising initiatives and ensuring changes are implemented effectively and embedded into BAU operations.? Own the transition from programme delivery into stable BAU, with clearly defined success metrics and a comprehensive suite of supporting documentation.? Review existing programme governance and strengthen controls, cadence transparency and reporting where required.? Influence and communicate effectively with senior stakeholders across Technology, Finance, Procurement and the wider business.? Build strong partnerships across Technology, global functions and external partners to drive adoption, alignment and continuous improvement.? Work closely with the DaaS partner to materially improve service delivery, performance and outcomes.? Coordinate closely with Finance, Procurement, internal DaaS Finance and DaaS BAU teams to ensure joined up planning, forecasting and execution.? Enhance standard templates and tracking mechanisms for forecasting, ordering and budgeting across multiple countries and device models.? Improve procurement processes to reduce complexity, streamline approvals and lower operational overhead.? Ensure comprehensive documentation is created and maintained, including process flows, Standard Operating Procedures (SOPs), and governance artefacts.? Use data and insights to inform prioritisation, measure outcomes, and support ongoing management reporting and governance. Key Experience ? 10+ years? experience delivering complex, large-scale global technology programmes, including transitioning services into stable BAU operations, experience in device management is strongly preferred.? Demonstrated experience leading and delivering programmes in lean teams, where success requires hands on involvement alongside programme accountability.? Proven leadership of global Technology teams in complex matrix organisations, including influencing without direct authority.? Deep experience in vendor/partner management, including commercial negotiation and performance oversight.? Strong understanding of modern device management technologies and end to end device lifecycle management.? Strong experience working with ServiceNow within an operational or service management context.? Demonstrated capability in strategic planning, cost optimisation, and budget ownership.? Experience operating within risk, compliance and audit frameworks in regulated environments, both internally and with external partners.? Strong familiarity with ITIL/ITSM practices, service management and operational governance.? Strategic thinker with strong execution discipline and results-driven mindset.? Pragmatic, adaptable and proactive, comfortable operating in fast-paced, evolving environments.? Exceptional relationship-building, influencing and communication skills at all levels, both internally and externally.? Comfortable operating with ambiguity, making progress while maintaining appropriate structure, documentation and controls.

Enterprise Inside Sales Manager Join a new UK team to support TP to develop opportunities with enterprise-level B2B targets L ocation: Remote or Hybrid (Flexible) Department: Business Development Reports to: Director of Market Engagement Hours: Full time (37.5 hours per week) Role Overview With a focus on building a rich pipeline of opportunities, the Enterprise Inside Sales Manager leverages various channels such as calls, emails, LinkedIn, and other prospecting tools to identify and engage potential clients for TP. Previous experience in sourcing and developing Enterprise-scale deals is essential for this role. The Enterprise Inside Sales Manager is responsible for conducting in-depth research to target ideal customer profiles, crafting personalised outreach messages, and prequalifying leads by understanding their needs and pain points. By nurturing relationships and coordinating initial meetings, the Enterprise Inside Sales Manager plays a critical role in driving the early stages of the sales process and ensuring a seamless handoff to the account executives. This new role will be critical in helping TP expand its client base and achieve revenue targets. Role Outline & Responsibilities Prospecting and Lead Generation Research and identify target companies and decision-makers clients across target sectors, including Banking, Insurance, Retail, Automotive, Travel, Logistics, Telco, Media, Retail, and FMCG. Build and maintain a list of potential leads using tools like LinkedIn, sales prospecting platforms (e.g., Sales Navigator, ZoomInfo), and CRM databases. Qualify leads to ensure they align with the company's target audience and needs. Outreach Initiate contact with potential clients through calls, emails, and LinkedIn messages to uncover their business needs and challenges. Manages virtually (by phone, e-mail, or social media) a set of assigned or acquired accounts (suspects; not in sales engagement nor current clients) to spur interest and create a lead opportunity. Craft personalised and compelling outreach messages tailored to each prospect's industry, role, and potential pain points. Effectively communicate Teleperformance's value proposition, highlighting key solutions tailored to prospects organisation's business challenges and requirements. Follow-Up and Nurturing Follow up consistently with leads who don't respond initially, utilising multi-channel communication strategies. Nurture prospects by providing relevant resources (e.g., case studies, whitepapers) to build interest. Appointment Setting Schedule discovery calls or meetings between the prospect and the sales team. Confirm meeting details, including timing and agenda, while ensuring prospects are adequately briefed. Data Management Keep the CRM (e.g., Salesforce, HubSpot) updated with lead information, outreach activities, and interactions. Track and report key metrics such as response rates, conversion rates, and meetings scheduled. Market and Industry Research Stay informed about industry trends, competitor offerings, and market changes to tailor outreach effectively, working with the Marketing team to identify new sales opportunities and potential market segments. Understand the prospect's business challenges and goals to position the company's solution effectively. Stay updated on industry trends and competitor activities to better position Teleperformance's offerings. Collaboration Work closely with account executives and the broader sales team to align on strategies and handoff of qualified leads. Provide actionable insights from prospect interactions to inform sales strategies. Continuous Improvement Analyse the effectiveness of outreach campaigns and refine approaches based on performance metrics. Continuously improve communication, objection-handling, and personalization skills through training and self-learning. Key Requirements Previous experience in sourcing and developing Enterprise-scale deals is essential for this role. Degree in Business, Sales, or a related field (preferred but not essential). 1-2 years of experience in B2BSales, Business Development, or a similar client-facing role, with a focus on prospecting and lead generation. Experience in BPO, CX management, or a related field is a strong advantage. Strong communication and interpersonal skills with a persuasive and professional demeanour. Proven ability to generate, qualify, and progress leads within a sales framework. Experience with CRM tools (e.g., Salesforce, HubSpot) and sales prospecting platforms (e.g., Sales Navigator, ZoomInfo). Goal-oriented, with a proven ability to meet or exceed sales targets. Ability to execute structured outreach campaigns with a limited amount

Why join Marshall Land Systems in this role: This role offers an exciting opportunity to step into a highly strategic finance leadership role within a business undergoing significant transformation. Following the transition from family ownership to private equity backing, the organisation is focused on driving growth, enhancing operational performance, and strengthening financial governance. This role sits at the heart of that journey, working as a key member of the Land leadership team to shape strategy, influence decision-making, and deliver value creation. Responsibilities in this role include: Strategic & Operational Leadership Contribute to the development and delivery of divisional strategic and operational plans Act as a key member of the Land leadership team, influencing business direction and performance Support sales and investment decision-making through financial, commercial, and tax Planning & Performance Support multi-year business planning processes Deliver robust budgeting and forecasting Provide insightful analysis to support performance improvement and value creation Financial Control & Governance Maintain full accountability for the financial control environment across the division Ensure robust, compliant, and efficient financial processes and controls Oversee balance sheet integrity, risk management, and audit processes Reporting & Analysis Lead the design and delivery of the financial reporting framework Provide high-quality periodic and ad-hoc reporting to internal leadership and parent Deliver meaningful insights to enhance operational and financial decision-making Commercial & Operational Finance Support complex project-based delivery, including cost control, margin management, and risk mitigation Oversee financial aspects of international operations, including foreign exchange and credit Provide financial oversight of supply chain activities and contract performance Transformation & Continuous Improvement Proactively lead and support business change and improvement initiatives Drive efficiencies across Financial Control within the Finance directorate and wider operational processes Support ERP and systems optimisation initiatives Leadership & Team Development Develop, lead and mentor a high-performing Financial Control team Foster a culture of customer service, accountability, collaboration, and continuous improvement Operate effectively within a matrix structure, influencing beyond direct reporting Apply if you have most of the following: Significant experience in a senior finance leadership role (Financial Controller, Deputy FD, or equivalent) Proven experience within a private equity-backed environment Background in defence, engineering, manufacturing, or complex project-based industries (defence highly desirable) Experience operating in international businesses, including exposure to foreign currency and cross-border operations Strong track record in financial control, reporting, and governance in complex environments Experience supporting strategic planning, investment decisions, and business Demonstrated success working within matrix organisations and influencing senior Technical skills/Education: Fully qualified accountant (FCA, ACCA, CIMA or equivalent) Strong technical accounting expertise (UK GAAP / IFRS) Experience managing foreign exchange risk, credit risk, and financial instruments Understanding of international trade considerations (e.g. bonds, guarantees, overseas deployment models) Excel and financial modelling capability Experience with ERP systems and finance transformation initiatives Strong analytical skills with the ability to translate data into commercial insight Additional local requirements: Hybrid role, onsite around 70% of the week Successful candidates will need to be eligible to obtain SC (Security Clearance) The Benefits this role cam offer you include: Opportunity to play a key leadership role in a PE-backed transformation journey Clear progression pathway to Finance Director or Divisional FD roles Direct exposure to board-level and investor interactions Involvement in strategic decision-making and value creation initiatives Opportunity to shape and enhance financial control and reporting frameworks The benefits we will offer you include: 27 days holiday increasing with service up to 30 days (option to buy /sell) Pension contributions up to 9% Private medical insurance for you and your partner Company car allowance Extensive flexible benefit program including Cycle to Work Life assurance at 4x basic salary Enhanced parental leave and pay Paid volunteering leave Access to industry leading wellbeing resources and tools Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.

At Simplyhealth, we're more than just a company; we're a certified B Corp with a 150-year heritage of improving access to healthcare across the UK. Today, we support around 2.5 million members through affordable health and dental plans, helping people access the care they need when they need it most. We're looking for a Head of Sales (Growth & Retention) to take on one of the most commercially significant roles in our Health Plan business. This is a senior, high impact role, accountable for protecting and growing a £126m book of business, strengthening retention, and unlocking meaningful expansion across our largest and most complex B2B clients. Reporting to the Sales & Marketing Director, you will lead the growth and retention strategy for Simplyhealth's Health Plan line of business, with full accountability for commercial performance across direct, broker and digital channels. This role sits at the heart of the business and carries executive ownership of several marquee employer clients, including some of the UK's best known brands. You will be responsible for retaining and growing relationships of real scale, navigating complex stakeholder environments, and delivering value in the face of ongoing economic and market headwinds. You'll lead a team of around eight experienced sales and account management professionals, setting clear direction, building strong commercial discipline and ensuring a relentless focus on customer value, retention and sustainable growth. Success in this role comes from deep client understanding, confident senior level engagement, and the ability to convert insight into action. Working within a product led, matrix organisation, you'll collaborate closely with Product, Tech, Marketing, Pricing, Operations and Sales & Marketing Operations to ensure commercial strategies are aligned with product evolution, digital experience and long term customer outcomes. This is a role for a commercially astute leader who enjoys ownership, complexity and accountability - and who wants to make a genuine impact on access to healthcare in the UK.

A fast-growing, independent and award winning, healthcare communications agency, which partners with pharmaceutical and life sciences organisations to deliver impactful, global programmes, is looking for a Senior Account Director with a proven track record of nurturing teams. You'll be a SAD looking for a hands-on, delivery-focused position within a growing agency. With a strong reputation for collaboration, high-quality delivery and long-standing client relationships, the agency offers a genuinely supportive environment where people are encouraged to take ownership, develop their careers and contribute to meaningful work (promotional and creative medical communications). The SAD's Role:- You'll take ownership of global accounts, working closely with internal teams and clients to ensure high-quality delivery, while playing an important role in supporting and developing those around you. Working closely with Account Directors, Account Managers and Account Executives to deliver seamless, high-quality work. Supporting the delivery of strategic and tactical programmes across multiple channels. Contributing to a collaborative, solutions-focused team culture. Mentoring and developing junior team members, with a genuine focus on their growth. You:- Established Senior Account Director, with 1-2 years' experience in role, either looking to continue growing within a Senior Account Director role in a supportive, ambitious agency, OR might be stepping back from a more senior leadership track and keen to focus on delivery, client work and team development rather than pursuing a Head of Client Services route. Strong background in healthcare communications, with exposure to global accounts. Confident managing complex projects and working across multidisciplinary teams. Any experience in oncology will be an advantage. Hands-on, proactive and solutions-focused

About us Estates & Facilities (E&F) is the largest professional services directorate at King s with the widest variety of roles servicing our campuses and community. We enable King s world-leading research, excellent teaching, and vibrant student life through the stewardship of one of the UK s most significant and complex university estates. About the role We are seeking a senior health and safety leader to partner with the E&F Executive Director and Senior Leadership Team, providing independent oversight and assurance across a diverse, high-profile environment. You will assure health and safety performance across more than 100 buildings ranging in age from the 1780 s to the current day, spanning five central London campuses, including facilities embedded within major NHS Trusts and a substantial student residences portfolio. This is a senior individual contributor role with dual reporting to the Executive Director and Senior Director of Strategy & Performance. It is designed for a leader who operates credibly at executive level, able to influence direction, challenge constructively, and bring clarity and sound judgement to complex and often ambiguous risk landscapes. This role does not hold operational responsibility for delivery. Your impact will come from setting expectations, testing performance, and ensuring that risks are understood, owned, and acted upon at the right level. Success will depend on your ability to maintain independence, hold senior stakeholders to account, and build confidence in the directorate s assurance approach over time. You will bring significant experience from a large, multi-site or similarly complex organisation, with a track record of operating beyond operational management into strategic oversight and governance. This role will suit someone who is self-directed, comfortable with ambiguity, and confident in maintaining their position when influencing becomes challenging. A visible on-campus presence, typically 3-4 days per week, is essential to engage effectively with senior leaders and operational teams. About you: To be successful in this role, we are looking for candidates to have the following skills and experience: Essential criteria Competence to act as a senior health and safety professional under Regulation 7 of the Management of Health and Safety at Work Regulations. A recognised health and safety qualification at Level 6 or above, or equivalent professional experience, with commitment to ongoing CPD. Experience providing health and safety leadership and oversight at enterprise level within a multi-site organisation, with evidence of improving risk management. Experience providing executive-level H&S advice to senior leaders and/or boards within multifaceted organisations. Experience establishing health and safety management systems, including risk registers, governance arrangements, audit programmes and performance reporting. Ability to operate effectively in ambiguity and confidently challenge senior leaders on health and safety matters while maintaining constructive working relationships. Experience leading health and safety audits and reviews, with the ability to interpret findings, identify systemic issues and drive improvement through influence. Strong written communication skills to produce clear, high-quality reports, with experience presenting confidently to senior stakeholders. Desirable criteria Experience working within asset-intensive, safety-critical or highly regulated environments. Experience working with formal health and safety management systems or equivalent governance frameworks. Downloading a copy of our Job Description Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process. Closing date: 10 May 2026.

Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action