Domestic Gas Engineer Leeds Full-time / Permanent Circa £40,000 per annum Overtime Available We are recruiting on behalf of S. Fearn Plumbing & Heating who are looking for a positive, highly skilled Gas Engineer who is professional, organised and takes genuine pride in their work. We are looking for someone who enjoys helping people, leading from the front and finishing projects to the highest possible standard. If structure, attention to detail and delivering exceptional customer service are important to you, this could be the opportunity you've been waiting for. S. Fearn Plumbing & Heating takes pride in delivering exceptional service and top-quality installations and maintenance of boilers, underfloor heating systems and air source heat pumps. They are an ambitious and growing business, and they are looking for a dedicated Gas Engineer to help them continue to build their reputation for excellence. GENERAL DETAILS Job title: Gas Engineer Location: Site based, head office Alwoodley, LS17 Salary: Circa £40,000 per annum, depending on experience and qualifications Full time, Permanent Monday to Friday 8.30am to 4.30pm Overtime available on request Benefits include Company Pension and Private Healthcare Insurance Van provided OVERVIEW As a Gas Engineer, you will be responsible for the smooth operation of all aspects of domestic boiler installations, pipework and radiator fitting. You will also take ownership of ordering materials, acting as the main point of contact for customers and keeping the office updated on progress. You will diagnose and rectify faults, carry out general maintenance across domestic central heating systems and ensure every installation reflects the company's high standards. KEY RESPONSIBILITIES Installing boilers and unvented cylinders to an exceptional standard. You must be confident interpreting scale drawings where available and planning installations effectively, advising customers where appropriate. Being the main point of contact for customers on site. You will clearly explain what you are doing and why, understand the customer's vision and help bring it to life. Estimating and ordering materials. You will assess quantities accurately and ensure materials are ordered in a timely manner, so projects remain on schedule. Maintaining the highest standards of workmanship. The company has built a strong reputation for quality and accuracy, and this must be reflected in every aspect of your work. Liaising with line managers and other trades. As the lead trade on site, you will coordinate and organise multiple trades to keep projects running efficiently. Respecting customers' homes and possessions. Working in domestic environments requires care, professionalism and attention to detail. Accurately completing job reports. You will check in and out of jobs, complete detailed reports and keep stock records up to date. REQUIREMENTS ACS qualifications including CCN1, HTR1, CKR1 and CENWAT At least 5 years' experience installing and maintaining gas appliances Strong organisational skills with meticulous attention to detail Ability to work independently and prioritise tasks in a fast-paced environment Experience in air source heat pumps is advantageous, although not essential Full UK driving licence If you are a skilled Domestic Gas Engineer who takes pride in delivering first-class workmanship and enjoys being part of a growing, ambitious business, we would love to hear from you. Please apply with a CV detailing your work history and qualifications. Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education and location. By applying for this role, you give consent for your CV to be processed by Key Appointments for recruitment purposes. Our full Privacy Policy is available at key-appointments. Unfortunately, due to the volume of applications we receive, we are unable to respond to all applicants individually.
May 16, 2026
Full time
Domestic Gas Engineer Leeds Full-time / Permanent Circa £40,000 per annum Overtime Available We are recruiting on behalf of S. Fearn Plumbing & Heating who are looking for a positive, highly skilled Gas Engineer who is professional, organised and takes genuine pride in their work. We are looking for someone who enjoys helping people, leading from the front and finishing projects to the highest possible standard. If structure, attention to detail and delivering exceptional customer service are important to you, this could be the opportunity you've been waiting for. S. Fearn Plumbing & Heating takes pride in delivering exceptional service and top-quality installations and maintenance of boilers, underfloor heating systems and air source heat pumps. They are an ambitious and growing business, and they are looking for a dedicated Gas Engineer to help them continue to build their reputation for excellence. GENERAL DETAILS Job title: Gas Engineer Location: Site based, head office Alwoodley, LS17 Salary: Circa £40,000 per annum, depending on experience and qualifications Full time, Permanent Monday to Friday 8.30am to 4.30pm Overtime available on request Benefits include Company Pension and Private Healthcare Insurance Van provided OVERVIEW As a Gas Engineer, you will be responsible for the smooth operation of all aspects of domestic boiler installations, pipework and radiator fitting. You will also take ownership of ordering materials, acting as the main point of contact for customers and keeping the office updated on progress. You will diagnose and rectify faults, carry out general maintenance across domestic central heating systems and ensure every installation reflects the company's high standards. KEY RESPONSIBILITIES Installing boilers and unvented cylinders to an exceptional standard. You must be confident interpreting scale drawings where available and planning installations effectively, advising customers where appropriate. Being the main point of contact for customers on site. You will clearly explain what you are doing and why, understand the customer's vision and help bring it to life. Estimating and ordering materials. You will assess quantities accurately and ensure materials are ordered in a timely manner, so projects remain on schedule. Maintaining the highest standards of workmanship. The company has built a strong reputation for quality and accuracy, and this must be reflected in every aspect of your work. Liaising with line managers and other trades. As the lead trade on site, you will coordinate and organise multiple trades to keep projects running efficiently. Respecting customers' homes and possessions. Working in domestic environments requires care, professionalism and attention to detail. Accurately completing job reports. You will check in and out of jobs, complete detailed reports and keep stock records up to date. REQUIREMENTS ACS qualifications including CCN1, HTR1, CKR1 and CENWAT At least 5 years' experience installing and maintaining gas appliances Strong organisational skills with meticulous attention to detail Ability to work independently and prioritise tasks in a fast-paced environment Experience in air source heat pumps is advantageous, although not essential Full UK driving licence If you are a skilled Domestic Gas Engineer who takes pride in delivering first-class workmanship and enjoys being part of a growing, ambitious business, we would love to hear from you. Please apply with a CV detailing your work history and qualifications. Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education and location. By applying for this role, you give consent for your CV to be processed by Key Appointments for recruitment purposes. Our full Privacy Policy is available at key-appointments. Unfortunately, due to the volume of applications we receive, we are unable to respond to all applicants individually.
To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23362 Job Title: Mandarin speaking Graduate Treasury Settlement Officer (Energy Sector) The Skills You'll Need: Spoken and written Mandarin to native level. Graduates with academic background in Economics, Finance, Accounting or related. Some relevant experience would be highly preferred. Your New Salary: Highly competitive depending on experience Job status: Permanent, office based with 4 days per month WFH allowance Location: Central London Report to: Deputy Finance Manager Treasury Settlement Officer - Summary: This role is responsible for daily preparation and journal booking of treasury function for Treasury in Finance department. To work alongside/in conjunction with other team members and reporting to the Treasury Team Leader to develop the Treasury Team within Finance Department and to ensure all treasury duties are performed in a timely, accurate and safe manner. Treasury Settlement Officer - What You'll be Doing: Daily bank reconciliation & SAP booking of all payments, receivables, loans, discounting and any other cash movements independently based on proper supporting documents; Produce all company payment documents and bank notices in SAP ; Payment check procedure: make sure compliant SSI records, correct bank details, no duplicate payments; Record daily FX transaction and update FX sheet and produce payment documents accordingly Record daily Margin call movement, produce payment documents accordingly; Monitor inwards/outwards payment/Receipt with banks, make sure daily closing balance is in line with required policy; Monthly bank statement and check month-end SAP cash balance agreed to bank statement. If error, need to investigate and report variances to line manager Conduct ad hoc monthly treasury analysis; Perform other/ad-hoc related duties as reasonably assigned; Back-up for role of Treasury Officer: Quarterly SOX testing; Daily HQ bank loan report; Daily HQ margin call report; Monthly HQ margin call report; Bank account HQ opening request & closing request; TMS application; Handle payment issues with bank and counterparties and internal departments queries; Other Receivable Procedure to follow up on non-receipt of freight and other receivable; Treasury Settlement Officer - The Skills You'll Need to Succeed: Spoken and written Mandarin to native level, and fluent English; Degree level education or equivalent level qualification; Accounting profession qualification desirable - e.g. ACCA or ACA, CIMA; Familiar with SAP accounting systems (Training will be provided) and Microsoft packages; Excellent communication skills both written and verbal; Ability to work independently and under pressure at times; Must be good team player and have eyes on details. Please view all our Team China jobs at people-first-recruitment Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
May 16, 2026
Full time
To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23362 Job Title: Mandarin speaking Graduate Treasury Settlement Officer (Energy Sector) The Skills You'll Need: Spoken and written Mandarin to native level. Graduates with academic background in Economics, Finance, Accounting or related. Some relevant experience would be highly preferred. Your New Salary: Highly competitive depending on experience Job status: Permanent, office based with 4 days per month WFH allowance Location: Central London Report to: Deputy Finance Manager Treasury Settlement Officer - Summary: This role is responsible for daily preparation and journal booking of treasury function for Treasury in Finance department. To work alongside/in conjunction with other team members and reporting to the Treasury Team Leader to develop the Treasury Team within Finance Department and to ensure all treasury duties are performed in a timely, accurate and safe manner. Treasury Settlement Officer - What You'll be Doing: Daily bank reconciliation & SAP booking of all payments, receivables, loans, discounting and any other cash movements independently based on proper supporting documents; Produce all company payment documents and bank notices in SAP ; Payment check procedure: make sure compliant SSI records, correct bank details, no duplicate payments; Record daily FX transaction and update FX sheet and produce payment documents accordingly Record daily Margin call movement, produce payment documents accordingly; Monitor inwards/outwards payment/Receipt with banks, make sure daily closing balance is in line with required policy; Monthly bank statement and check month-end SAP cash balance agreed to bank statement. If error, need to investigate and report variances to line manager Conduct ad hoc monthly treasury analysis; Perform other/ad-hoc related duties as reasonably assigned; Back-up for role of Treasury Officer: Quarterly SOX testing; Daily HQ bank loan report; Daily HQ margin call report; Monthly HQ margin call report; Bank account HQ opening request & closing request; TMS application; Handle payment issues with bank and counterparties and internal departments queries; Other Receivable Procedure to follow up on non-receipt of freight and other receivable; Treasury Settlement Officer - The Skills You'll Need to Succeed: Spoken and written Mandarin to native level, and fluent English; Degree level education or equivalent level qualification; Accounting profession qualification desirable - e.g. ACCA or ACA, CIMA; Familiar with SAP accounting systems (Training will be provided) and Microsoft packages; Excellent communication skills both written and verbal; Ability to work independently and under pressure at times; Must be good team player and have eyes on details. Please view all our Team China jobs at people-first-recruitment Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
Get Staffed Online Recruitment Limited
Bristol, Gloucestershire
Student Events and Engagement Manager Location: Bristol Salary: £39,000 £50,440 Our client is more than just an educational institution; they are a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, they offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Their commitment to excellence in creative arts education sets them apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Student Events and Engagement Manager, you will lead the development and delivery of an engaging, inclusive, and industry aligned programme of events and engagement activity across the campus. You will play a central role in shaping experiences that enhance employability, belonging, collaboration, and community throughout the student lifecycle. Working closely with academic colleagues, professional services, the Student Association, and external partners, you will ensure activity is impactful, well coordinated, and responsive to student needs. What You ll Do: Lead the development and delivery of a campus Events and Engagement Plan aligned with the University s Student Engagement strategy. Plan, promote, and deliver a calendar of high impact events that enhance student experience, employability, and cross campus collaboration. Provide campus leadership for the successful delivery of core institutional events, including Welcome activities, creative showcases, community building initiatives, and flagship moments across the academic year. Lead the operational delivery of events, coordinating venues, equipment, technical requirements, guests, staff, and students, including streamed and hybrid activity. Build effective relationships with academic teams, Creative Futures, the Student Association, and other services to ensure joined up and coherent engagement activity. Work collaboratively to deliver masterclasses, industry talks, guest sessions, and industry facing events. Support strong student leadership and student voice activity, ensuring student perspectives inform engagement and community building initiatives. Work with Marketing and other stakeholders to promote activity through appropriate channels, including digital and social media platforms. Use data and insight to evaluate attendance and engagement, informing continuous improvement and future planning. Manage events and engagement budgets and resources effectively, ensuring compliance with University s policies, regulatory expectations, and health and safety requirements. What You ll Bring: Significant experience planning, delivering, and evaluating events or engagement programmes within a complex organisation. Experience working in higher education or a comparable sector. Strong organisational and leadership skills, with the ability to manage competing priorities and deadlines. Experience working collaboratively with a wide range of internal and external stakeholders. Confidence using data, digital tools, and platforms to support engagement and event delivery. Experience managing budgets and resources effectively. Strong interpersonal and communication skills, with the ability to engage diverse audiences. A clear commitment to equity, diversity, and inclusion, with experience delivering inclusive activity. Why Our Client? They are a values-led organisation, meaning their core values underpin all that they do: Believe in Everyone. Challenge the Norm. Grow Together. Do the Right Thing. Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package They continually strive to create a culture of inclusivity so that they truly represent their diverse communities. They particularly welcome applications from people of colour who are underrepresented in their organisation. They are committed to promoting the safety and welfare of their students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy. How To Apply Interested in this opportunity, click apply and complete your application.
May 16, 2026
Full time
Student Events and Engagement Manager Location: Bristol Salary: £39,000 £50,440 Our client is more than just an educational institution; they are a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, they offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Their commitment to excellence in creative arts education sets them apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Student Events and Engagement Manager, you will lead the development and delivery of an engaging, inclusive, and industry aligned programme of events and engagement activity across the campus. You will play a central role in shaping experiences that enhance employability, belonging, collaboration, and community throughout the student lifecycle. Working closely with academic colleagues, professional services, the Student Association, and external partners, you will ensure activity is impactful, well coordinated, and responsive to student needs. What You ll Do: Lead the development and delivery of a campus Events and Engagement Plan aligned with the University s Student Engagement strategy. Plan, promote, and deliver a calendar of high impact events that enhance student experience, employability, and cross campus collaboration. Provide campus leadership for the successful delivery of core institutional events, including Welcome activities, creative showcases, community building initiatives, and flagship moments across the academic year. Lead the operational delivery of events, coordinating venues, equipment, technical requirements, guests, staff, and students, including streamed and hybrid activity. Build effective relationships with academic teams, Creative Futures, the Student Association, and other services to ensure joined up and coherent engagement activity. Work collaboratively to deliver masterclasses, industry talks, guest sessions, and industry facing events. Support strong student leadership and student voice activity, ensuring student perspectives inform engagement and community building initiatives. Work with Marketing and other stakeholders to promote activity through appropriate channels, including digital and social media platforms. Use data and insight to evaluate attendance and engagement, informing continuous improvement and future planning. Manage events and engagement budgets and resources effectively, ensuring compliance with University s policies, regulatory expectations, and health and safety requirements. What You ll Bring: Significant experience planning, delivering, and evaluating events or engagement programmes within a complex organisation. Experience working in higher education or a comparable sector. Strong organisational and leadership skills, with the ability to manage competing priorities and deadlines. Experience working collaboratively with a wide range of internal and external stakeholders. Confidence using data, digital tools, and platforms to support engagement and event delivery. Experience managing budgets and resources effectively. Strong interpersonal and communication skills, with the ability to engage diverse audiences. A clear commitment to equity, diversity, and inclusion, with experience delivering inclusive activity. Why Our Client? They are a values-led organisation, meaning their core values underpin all that they do: Believe in Everyone. Challenge the Norm. Grow Together. Do the Right Thing. Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package They continually strive to create a culture of inclusivity so that they truly represent their diverse communities. They particularly welcome applications from people of colour who are underrepresented in their organisation. They are committed to promoting the safety and welfare of their students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy. How To Apply Interested in this opportunity, click apply and complete your application.
A well-regarded independent school is looking to appoint an experienced Data Manager to take ownership of their MIS and the systems that sit around it. This is not a standard data role as the requirement is someone who understands how data flows through a school environment, spots where things could work better and has the drive to make those improvements. The role will cover: Day-to-day management and maintenance of the school's MIS (experience across SIMS, Arbor, Bromcom or iSAMS all relevant) Production and analysis of a range of student and academic data Building and producing reports for SLT, Heads of Department and the wider school as required Identifying opportunities to improve processes, reduce duplication and streamline workflows across the school Managing integrations between the MIS and third-party platforms, ensuring data moves cleanly between systems Acting as the go-to person for staff who need help getting more from the data they have, listening to what they actually need and finding practical solutions Overseeing data accuracy, compliance and retention in line with school policy and relevant regulations Candidates will have a track record in a data manager role within an education setting, ideally within the Independent school sector, but certainly from a school or trust environment. Strong MIS skills are a given, but what will really set candidates apart is the ability to think beyond the system itself. You'll need to be comfortable talking to colleagues across all areas of school life, understanding what they're trying to achieve and translating that into something useful and practical. The school is also looking for someone with a real interest in how systems connect and interact, with someone who has experience managing or improving integrations between platforms key. EduExec Recruitment Ltd is committed to equal opportunities and does not discriminate on the grounds of age, race, gender, disability, religion, belief, or sexual orientation. We operate in full accordance with UK employment legislation. EduExec Recruitment Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary staff.
May 16, 2026
Full time
A well-regarded independent school is looking to appoint an experienced Data Manager to take ownership of their MIS and the systems that sit around it. This is not a standard data role as the requirement is someone who understands how data flows through a school environment, spots where things could work better and has the drive to make those improvements. The role will cover: Day-to-day management and maintenance of the school's MIS (experience across SIMS, Arbor, Bromcom or iSAMS all relevant) Production and analysis of a range of student and academic data Building and producing reports for SLT, Heads of Department and the wider school as required Identifying opportunities to improve processes, reduce duplication and streamline workflows across the school Managing integrations between the MIS and third-party platforms, ensuring data moves cleanly between systems Acting as the go-to person for staff who need help getting more from the data they have, listening to what they actually need and finding practical solutions Overseeing data accuracy, compliance and retention in line with school policy and relevant regulations Candidates will have a track record in a data manager role within an education setting, ideally within the Independent school sector, but certainly from a school or trust environment. Strong MIS skills are a given, but what will really set candidates apart is the ability to think beyond the system itself. You'll need to be comfortable talking to colleagues across all areas of school life, understanding what they're trying to achieve and translating that into something useful and practical. The school is also looking for someone with a real interest in how systems connect and interact, with someone who has experience managing or improving integrations between platforms key. EduExec Recruitment Ltd is committed to equal opportunities and does not discriminate on the grounds of age, race, gender, disability, religion, belief, or sexual orientation. We operate in full accordance with UK employment legislation. EduExec Recruitment Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary staff.
CAMBRIDGE UNIVERSITY PRESS & ASSESMENT
Cambridge, Cambridgeshire
People Partner - Global Entity Management Salary: £35,200 - £45,700 Location: Cambridge, UK - Hybrid Contract: Fixed Term or Secondment (18 months) Hours: Full-time - 35hrs p/w As part of our Global Entity Management (GEMC) activity, we are strengthening how we establish, integrate and operate across countries ensuring that our people frameworks, policies and practices are consistent, compliant and scalable, while remaining grounded in local context. This is not just about delivering change. It is about building the foundations that enable our organisation to operate effectively across markets, now and over time. This is an opportunity to play a hands on role in delivering our Global Entity Management programme, helping shape how we operate across countries while supporting colleagues through change in a way that is compliant, practical and locally relevant. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role As a People Partner within GEMC, you will play a hands on role in delivering and embedding people solutions that support how we operate globally. You will work closely with local teams, business leaders and specialist colleagues to ensure that people considerations are understood early and embedded through every stage of entity setup, change or integration. You will bridge global intent and local reality, ensuring that people frameworks not only meet legal and organisational requirements, but can be adopted, supported and maintained in practice. Additional responsibilities and accountabilities include: Supporting delivery of people aspects of entity set up, integration or structural change Assessing current state and identifying gaps in policies, processes and employment arrangements Bringing local insight and context into global design decisions Supporting change impact assessments and advising the business on engagement and consultation approaches and supporting them through the engagement and consultation processes Developing clear communications, manager guidance and employee support materials Working with Reward, Policy, HR systems and external advisers to translate requirements into practical outputs Supporting implementation and ensuring effective handover into business as usual This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at our Cambridge offices. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition. About You Experience of working in a People Partnering capacity, ideally across multiple countries or complex organisational environments. You are confident navigating change and translating complexity into practical action. Additionally will bring: Experience supporting people related change or implementation activity in a business partnering capacity Knowledge of employment practices and how they shape policy, documentation and engagement Strong stakeholder skills, with the ability to build trust across diverse groups Degree educated (relevant HR / People qualification), or equivalent level of relevant professional experience. Ability to interpret data, local insight and input from others to identify risks and solutions Clear communication skills, including translating complex topics into accessible messages Confidence working in a fast moving, collaborative environment It would be advantageous if you also have: Experience working across different country or cultural contexts in Business Partenting capacity including navigating differing local employment practices, stakeholder contexts and organisational needs. Experience supporting more complex or multi-country change activity where there are multiple stakeholders or competing requirements Experience working with external advisers or specialist teams to interpret requirements and translate them into practical outputs For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 22 May 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place on/from week commencing 1 June 2026. If you are shortlisted and progressed through the stages, you can expect: First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by presented on the day of your interview. Second interview: in-person at our offices in Cambridge. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter. Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities. At Cambridge University Press & Assessment, we are dedicated to fostering an environment where your career aspirations are not only recognised but actively supported. Whether you are looking for new responsibilities within your current team, interested in a promotion or secondment, or exploring a different career path, we offer various resources to support your professional development. Our Online Learning Platform, leadership development pathways, and mentorship schemes are readily available to all employees, ensuring you have the tools to reach your fullest potential. If you are ready to take the next step in your Cambridge journey, we welcome your application. Together, we continue to shape a culture where everyone feels empowered to succeed and motivated to make a difference- for ourselves, for each other, and for learners worldwide
May 16, 2026
Full time
People Partner - Global Entity Management Salary: £35,200 - £45,700 Location: Cambridge, UK - Hybrid Contract: Fixed Term or Secondment (18 months) Hours: Full-time - 35hrs p/w As part of our Global Entity Management (GEMC) activity, we are strengthening how we establish, integrate and operate across countries ensuring that our people frameworks, policies and practices are consistent, compliant and scalable, while remaining grounded in local context. This is not just about delivering change. It is about building the foundations that enable our organisation to operate effectively across markets, now and over time. This is an opportunity to play a hands on role in delivering our Global Entity Management programme, helping shape how we operate across countries while supporting colleagues through change in a way that is compliant, practical and locally relevant. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role As a People Partner within GEMC, you will play a hands on role in delivering and embedding people solutions that support how we operate globally. You will work closely with local teams, business leaders and specialist colleagues to ensure that people considerations are understood early and embedded through every stage of entity setup, change or integration. You will bridge global intent and local reality, ensuring that people frameworks not only meet legal and organisational requirements, but can be adopted, supported and maintained in practice. Additional responsibilities and accountabilities include: Supporting delivery of people aspects of entity set up, integration or structural change Assessing current state and identifying gaps in policies, processes and employment arrangements Bringing local insight and context into global design decisions Supporting change impact assessments and advising the business on engagement and consultation approaches and supporting them through the engagement and consultation processes Developing clear communications, manager guidance and employee support materials Working with Reward, Policy, HR systems and external advisers to translate requirements into practical outputs Supporting implementation and ensuring effective handover into business as usual This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at our Cambridge offices. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition. About You Experience of working in a People Partnering capacity, ideally across multiple countries or complex organisational environments. You are confident navigating change and translating complexity into practical action. Additionally will bring: Experience supporting people related change or implementation activity in a business partnering capacity Knowledge of employment practices and how they shape policy, documentation and engagement Strong stakeholder skills, with the ability to build trust across diverse groups Degree educated (relevant HR / People qualification), or equivalent level of relevant professional experience. Ability to interpret data, local insight and input from others to identify risks and solutions Clear communication skills, including translating complex topics into accessible messages Confidence working in a fast moving, collaborative environment It would be advantageous if you also have: Experience working across different country or cultural contexts in Business Partenting capacity including navigating differing local employment practices, stakeholder contexts and organisational needs. Experience supporting more complex or multi-country change activity where there are multiple stakeholders or competing requirements Experience working with external advisers or specialist teams to interpret requirements and translate them into practical outputs For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 22 May 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place on/from week commencing 1 June 2026. If you are shortlisted and progressed through the stages, you can expect: First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by presented on the day of your interview. Second interview: in-person at our offices in Cambridge. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter. Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities. At Cambridge University Press & Assessment, we are dedicated to fostering an environment where your career aspirations are not only recognised but actively supported. Whether you are looking for new responsibilities within your current team, interested in a promotion or secondment, or exploring a different career path, we offer various resources to support your professional development. Our Online Learning Platform, leadership development pathways, and mentorship schemes are readily available to all employees, ensuring you have the tools to reach your fullest potential. If you are ready to take the next step in your Cambridge journey, we welcome your application. Together, we continue to shape a culture where everyone feels empowered to succeed and motivated to make a difference- for ourselves, for each other, and for learners worldwide
Job Title: Business Development Manager Location: Hybrid / West London 2 days per week Salary: £46,700 Job Summary and Purpose Our client is seeking a proactive and results-driven Business Development Manager to support the growth of its executive education and professional development offerings to both corporate clients and individuals. As the Business Development Manager , this role focuses on developing strong relationships with organisations and positioning the business as a preferred partner for learning and development (L&D) solutions. More broadly, the role contributes to strengthening the organisation s presence within the wider business ecosystem. The successful Business Development Manager will identify, qualify, and secure partnerships across a range of industries. Working closely with internal programme teams, they will promote tailored and open learning solutions aligned to client needs. The ideal candidate will have experience in B2B sales, business development, or corporate partnerships, with a proven track record in pipeline development, managing sales cycles, and achieving ambitious targets. Main Duties and Responsibilities 1. Core Business Development Build and manage a high-quality business development pipeline through targeted outreach, networking, and lead generation activities. Identify and qualify prospective clients, conducting introductory meetings to understand organisational L&D needs and position the organisation as a preferred partner. Represent the organisation at industry events, conferences, and client meetings to generate new partnership opportunities. Maintain accurate CRM records, ensuring all leads, activities, and forecasts are up to date. Collaborate with internal stakeholders to support the conversion of leads into long-term partnerships. Contribute to sales forecasting and reporting. Act as a professional ambassador for the organisation s brand, programmes, and thought leadership. 2. Client Relationship Management Lead the discovery process to understand client needs and support the development of tailored proposals, presentations, and pitch materials. Build and maintain relationships with key stakeholders, including HR, L&D, and senior business leaders. Act as a trusted point of contact throughout the sales cycle, ensuring a high-quality client experience. Work collaboratively with programme delivery teams to ensure client and learner expectations are met or exceeded. Identify opportunities for repeat business, cross-selling, and long-term account development. 3. Market & Product Insight Develop a strong understanding of the executive education and L&D market, including competitor activity and emerging trends. Effectively articulate the organisation s value proposition to different sectors and seniority levels. Provide market feedback to inform programme development and commercial strategy. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.
May 16, 2026
Full time
Job Title: Business Development Manager Location: Hybrid / West London 2 days per week Salary: £46,700 Job Summary and Purpose Our client is seeking a proactive and results-driven Business Development Manager to support the growth of its executive education and professional development offerings to both corporate clients and individuals. As the Business Development Manager , this role focuses on developing strong relationships with organisations and positioning the business as a preferred partner for learning and development (L&D) solutions. More broadly, the role contributes to strengthening the organisation s presence within the wider business ecosystem. The successful Business Development Manager will identify, qualify, and secure partnerships across a range of industries. Working closely with internal programme teams, they will promote tailored and open learning solutions aligned to client needs. The ideal candidate will have experience in B2B sales, business development, or corporate partnerships, with a proven track record in pipeline development, managing sales cycles, and achieving ambitious targets. Main Duties and Responsibilities 1. Core Business Development Build and manage a high-quality business development pipeline through targeted outreach, networking, and lead generation activities. Identify and qualify prospective clients, conducting introductory meetings to understand organisational L&D needs and position the organisation as a preferred partner. Represent the organisation at industry events, conferences, and client meetings to generate new partnership opportunities. Maintain accurate CRM records, ensuring all leads, activities, and forecasts are up to date. Collaborate with internal stakeholders to support the conversion of leads into long-term partnerships. Contribute to sales forecasting and reporting. Act as a professional ambassador for the organisation s brand, programmes, and thought leadership. 2. Client Relationship Management Lead the discovery process to understand client needs and support the development of tailored proposals, presentations, and pitch materials. Build and maintain relationships with key stakeholders, including HR, L&D, and senior business leaders. Act as a trusted point of contact throughout the sales cycle, ensuring a high-quality client experience. Work collaboratively with programme delivery teams to ensure client and learner expectations are met or exceeded. Identify opportunities for repeat business, cross-selling, and long-term account development. 3. Market & Product Insight Develop a strong understanding of the executive education and L&D market, including competitor activity and emerging trends. Effectively articulate the organisation s value proposition to different sectors and seniority levels. Provide market feedback to inform programme development and commercial strategy. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.
Get Staffed Online Recruitment Limited
Brighton, Sussex
Senior Finance Business Partner Location: Brighton Salary: £49,920 £65,520 Our client is more than just an educational institution; they are a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, they offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Their commitment to excellence in creative arts education sets them apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Senior Finance Business Partner, you will play a key role in supporting informed decision making across the University by delivering high quality management reporting, financial planning and analysis. Working closely with senior managers and budget holders, you will translate financial data into clear, actionable insight, support effective cost management, and help ensure financial commitments are well understood and delivered. The role combines strong technical accounting expertise with business partnering, focusing on adding value and supporting both operational and strategic decision making. What You'll Do: Produce accurate and timely monthly management accounts for designated business areas. Prepare and process monthly journals including accruals, prepayments and recharges. Complete balance sheet reconciliations and investigate any variances or outstanding items. Support the annual budgeting, forecasting and planning cycle alongside senior stakeholders. Deliver monthly reporting and detailed financial analysis to Senior Business Managers and respond to ad hoc requests for information. Build effective working relationships with budget holders to support financial management and cost control. Work with Finance Operations colleagues to maintain the accounting system, including updates to general ledger structures. Contribute to a collaborative team environment across the wider finance function. Support the year-end audit process through the preparation and collation of required information. Lead or contribute to finance and strategic projects across the University, including process improvement activity where appropriate. What You'll Bring: A professional accounting qualification (ACA, ACCA or CIMA), or you will be actively working towards one. Significant experience in a finance business partnering or management accounting role. Experience supporting budgeting, forecasting and financial planning processes. Strong analytical and reporting skills, with confidence using Excel and other financial systems and planning tools. Experience using finance ERP systems. The ability to build positive and professional relationships with stakeholders across different levels of an organisation. Confidence communicating financial information clearly and constructively, including the ability to challenge and influence where needed. Strong organisational skills and the ability to manage competing priorities and deadlines. A proactive and solutions-focused approach to work. Why Our Client? They are a values-led organisation, meaning their core values underpin all that they do: Believe in Everyone, Challenge the Norm, Grow Together, Do The Right Thing, Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package They continually strive to create a culture of inclusivity so that they truly represent their diverse communities. They particularly welcome applications from people of colour who are underrepresented in their organisation. They are committed to promoting the safety and welfare of their students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy. How To Apply Click apply and complete your application.
May 16, 2026
Full time
Senior Finance Business Partner Location: Brighton Salary: £49,920 £65,520 Our client is more than just an educational institution; they are a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, they offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Their commitment to excellence in creative arts education sets them apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Senior Finance Business Partner, you will play a key role in supporting informed decision making across the University by delivering high quality management reporting, financial planning and analysis. Working closely with senior managers and budget holders, you will translate financial data into clear, actionable insight, support effective cost management, and help ensure financial commitments are well understood and delivered. The role combines strong technical accounting expertise with business partnering, focusing on adding value and supporting both operational and strategic decision making. What You'll Do: Produce accurate and timely monthly management accounts for designated business areas. Prepare and process monthly journals including accruals, prepayments and recharges. Complete balance sheet reconciliations and investigate any variances or outstanding items. Support the annual budgeting, forecasting and planning cycle alongside senior stakeholders. Deliver monthly reporting and detailed financial analysis to Senior Business Managers and respond to ad hoc requests for information. Build effective working relationships with budget holders to support financial management and cost control. Work with Finance Operations colleagues to maintain the accounting system, including updates to general ledger structures. Contribute to a collaborative team environment across the wider finance function. Support the year-end audit process through the preparation and collation of required information. Lead or contribute to finance and strategic projects across the University, including process improvement activity where appropriate. What You'll Bring: A professional accounting qualification (ACA, ACCA or CIMA), or you will be actively working towards one. Significant experience in a finance business partnering or management accounting role. Experience supporting budgeting, forecasting and financial planning processes. Strong analytical and reporting skills, with confidence using Excel and other financial systems and planning tools. Experience using finance ERP systems. The ability to build positive and professional relationships with stakeholders across different levels of an organisation. Confidence communicating financial information clearly and constructively, including the ability to challenge and influence where needed. Strong organisational skills and the ability to manage competing priorities and deadlines. A proactive and solutions-focused approach to work. Why Our Client? They are a values-led organisation, meaning their core values underpin all that they do: Believe in Everyone, Challenge the Norm, Grow Together, Do The Right Thing, Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package They continually strive to create a culture of inclusivity so that they truly represent their diverse communities. They particularly welcome applications from people of colour who are underrepresented in their organisation. They are committed to promoting the safety and welfare of their students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy. How To Apply Click apply and complete your application.
Job Details Deputy Head of the Proctors' Office Proctors' Office, University Offices, Wellington Square Deputy Head of the Proctors' Office Proctors' Office, University Offices, Wellington Square, Oxford, OX1 2JD Grade 8: £49 119 - £58 265 p.a. This role sits within the The Proctors' Office which manages student casework for the University. We are a friendly and supportive team of 15 colleagues looking for an experienced manager to support this important and high profile work. The Deputy Head of the Proctors' Office manages a team of caseworkers, and deputises for the Head of the Proctors' Office as required. The remit of your team would be academic misconduct and student complaints. The Proctors' Office is an impartial and discrete institution within the University, made up of a permanent team that advises and supports the annually elected Proctors and the Assessor in their work. The two Proctors and the Assessor are senior officers and trustees of the University, each elected by a college, typically from amongst its fellowship, to serve for a one-year period. They are given considerable powers to act on the University's behalf in matters of central importance to its functioning and its reputation. The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic. What We Offer As an employer, we genuinely care about our employees' wellbeing, and this is reflected in the range of benefits that we offer including: An excellent contributory pension scheme 38 days annual leave A comprehensive range of childcare services Family leave schemes Cycle loan scheme Discounted bus travel and Season Ticket travel loans Membership to a variety of social and sports clubs This role also offers the opportunity for some hybrid working About the Role A key focus of this role will be managing a team of Casework Managers who conduct investigations into student academic misconduct, and handle student complaints, extension requests and academic appeals. You will oversee the full case portfolio, taking the lead on the most complex cases while providing expert advice to colleagues. You will ensure all cases are managed professionally, proportionately, and within specified regulatory timeframes, in line with University regulations, policies and codes of practice, as well as the expectations of the Office for Students (OfS) and the Office of the Independent Adjudicator (OIA). About You You will be required to demonstrate strong casework management skills alongside excellent organisational, analytical and communication skills. You must be able to develop an in-depth knowledge and understanding of the relevant rules and regulations as well as the University's education policy framework and governance structure. You will use this knowledge to make well-informed, timely and reasonable decisions on student cases, working closely with senior decision-makers. You will also be required to work effectively with students and staff across the collegiate University, providing advice on relevant University procedures, decisions and risk. The ability to demonstrate sound judgement, tact and discretion is essential, particularly when handling highly sensitive and confidential matters. Application Process You will be required to upload a covering letter/supporting statement, CV and the details of two referees as part of your online application. The closing date for applications is 12.00 noon on 3 June 2026. Interviews are expected to take place during week commencing 15 June 2026 and will be in person.
May 16, 2026
Full time
Job Details Deputy Head of the Proctors' Office Proctors' Office, University Offices, Wellington Square Deputy Head of the Proctors' Office Proctors' Office, University Offices, Wellington Square, Oxford, OX1 2JD Grade 8: £49 119 - £58 265 p.a. This role sits within the The Proctors' Office which manages student casework for the University. We are a friendly and supportive team of 15 colleagues looking for an experienced manager to support this important and high profile work. The Deputy Head of the Proctors' Office manages a team of caseworkers, and deputises for the Head of the Proctors' Office as required. The remit of your team would be academic misconduct and student complaints. The Proctors' Office is an impartial and discrete institution within the University, made up of a permanent team that advises and supports the annually elected Proctors and the Assessor in their work. The two Proctors and the Assessor are senior officers and trustees of the University, each elected by a college, typically from amongst its fellowship, to serve for a one-year period. They are given considerable powers to act on the University's behalf in matters of central importance to its functioning and its reputation. The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic. What We Offer As an employer, we genuinely care about our employees' wellbeing, and this is reflected in the range of benefits that we offer including: An excellent contributory pension scheme 38 days annual leave A comprehensive range of childcare services Family leave schemes Cycle loan scheme Discounted bus travel and Season Ticket travel loans Membership to a variety of social and sports clubs This role also offers the opportunity for some hybrid working About the Role A key focus of this role will be managing a team of Casework Managers who conduct investigations into student academic misconduct, and handle student complaints, extension requests and academic appeals. You will oversee the full case portfolio, taking the lead on the most complex cases while providing expert advice to colleagues. You will ensure all cases are managed professionally, proportionately, and within specified regulatory timeframes, in line with University regulations, policies and codes of practice, as well as the expectations of the Office for Students (OfS) and the Office of the Independent Adjudicator (OIA). About You You will be required to demonstrate strong casework management skills alongside excellent organisational, analytical and communication skills. You must be able to develop an in-depth knowledge and understanding of the relevant rules and regulations as well as the University's education policy framework and governance structure. You will use this knowledge to make well-informed, timely and reasonable decisions on student cases, working closely with senior decision-makers. You will also be required to work effectively with students and staff across the collegiate University, providing advice on relevant University procedures, decisions and risk. The ability to demonstrate sound judgement, tact and discretion is essential, particularly when handling highly sensitive and confidential matters. Application Process You will be required to upload a covering letter/supporting statement, CV and the details of two referees as part of your online application. The closing date for applications is 12.00 noon on 3 June 2026. Interviews are expected to take place during week commencing 15 June 2026 and will be in person.
The Role at a Glance: Senior IT Support Engineer Windsor or East Berkshire Based + Travel Across Berkshire, Hampshire, Surrey & West London £38,000 - £40,000 Plus Benefits inc. 20 days holiday + Public Holidays + Birthday Off, Pension Scheme, Generous Mileage Allowance About Us Active IT is a growing IT consultancy providing managed services and project delivery to SMEs and preparatory schools across the South East. We pride ourselves on a flexible, bespoke approach, working closely with each client to design and deliver the right technical solution for their business. With over twenty years of experience behind us, we combine the responsiveness of a small team with the depth of a mature consultancy. The Opportunity We are looking for an experienced and motivated Senior IT Support Engineer to join our technical delivery team. You will represent Active IT on site at client locations across Berkshire, Hampshire, Surrey and West London, as well as supporting in house and remote project work from our Windsor head office. This is a varied role that will suit someone who enjoys problem solving, building relationships with clients, and working across a broad range of modern technologies. You will be exposed to everything from day to day support and infrastructure projects through to cyber security, cloud migrations and network deployments. What We Are Looking For You will need to demonstrate strong technical ability alongside excellent communication and customer service skills. The ideal candidate will be based in or around East Berkshire. A full UK driving licence and your own transport are essential, as you will be travelling to client sites regularly. A generous mileage allowance is paid for all business travel. All successful candidates will be required to pass an Enhanced DBS check. We are looking for someone with at least five years of customer facing experience and a minimum of two years in a commercial IT support or projects role. A degree or relevant technical qualification is preferred, and recent Microsoft certifications will be highly regarded. Required Technical Skills • Windows Server 2019, 2022 and 2025 • Microsoft 365 advanced administration, including Exchange Online, SharePoint and Teams • Mobile device management, including Microsoft Intune and Endpoint Manager • Microsoft Entra ID (formerly Azure AD), Conditional Access and MFA • Active Directory, Group Policy and hybrid identity • Hyper V and VMware virtualisation • Windows, macOS and iPadOS desktop and device support • DNS and DHCP • Networking fundamentals: firewalls, routing, NAT, VLANs and switching • Wi Fi technologies, including UniFi or equivalent enterprise platforms • Firewall management, ideally SonicWall or similar • VPN technologies, including SSL and site to site • PC and laptop hardware diagnostics and build Desirable Skills • Jamf Pro or Jamf School for Apple device management • Microsoft Azure infrastructure and administration • Apple Business Manager and Apple School Manager • Google Workspace and Chrome device management • DNS filtering platforms such as DNSFilter or Cisco Umbrella • Backup and disaster recovery solutions, including Datto, Veeam or Microsoft 365 backup • Cyber Essentials and Cyber Essentials Plus experience • Safeguarding technologies used in education, such as Senso or Classroom Cloud • VoIP and cloud telephony platforms Qualifications Any of the following would be an advantage: • Degree level IT qualification or equivalent demonstrable industry experience • Microsoft 365 Certified: Modern Desktop Administrator, Endpoint Administrator or Identity and Access Administrator • Microsoft Azure Fundamentals (AZ 900) or Administrator (AZ 104) • Jamf Certified Associate or Jamf Certified Tech • CompTIA Network+ or Security+ General Requirements • Two or more years in a client facing, hands on technical role • Excellent verbal and written communication skills • Positive, can do attitude with the confidence to engage stakeholders at all levels • Genuine passion for IT and technology • Five or more GCSEs including English • Smart, professional appearance The Package • £38,000 to £40,000 per annum, depending on experience • Contributory pension scheme • Generous mileage allowance for business travel • 20 days annual leave plus UK public holidays • Your birthday off as an additional day of leave • Ongoing training and certification support • Friendly, collaborative team environment Apply today and be part of a team using technology to drive real-world sustainability impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 15, 2026
Full time
The Role at a Glance: Senior IT Support Engineer Windsor or East Berkshire Based + Travel Across Berkshire, Hampshire, Surrey & West London £38,000 - £40,000 Plus Benefits inc. 20 days holiday + Public Holidays + Birthday Off, Pension Scheme, Generous Mileage Allowance About Us Active IT is a growing IT consultancy providing managed services and project delivery to SMEs and preparatory schools across the South East. We pride ourselves on a flexible, bespoke approach, working closely with each client to design and deliver the right technical solution for their business. With over twenty years of experience behind us, we combine the responsiveness of a small team with the depth of a mature consultancy. The Opportunity We are looking for an experienced and motivated Senior IT Support Engineer to join our technical delivery team. You will represent Active IT on site at client locations across Berkshire, Hampshire, Surrey and West London, as well as supporting in house and remote project work from our Windsor head office. This is a varied role that will suit someone who enjoys problem solving, building relationships with clients, and working across a broad range of modern technologies. You will be exposed to everything from day to day support and infrastructure projects through to cyber security, cloud migrations and network deployments. What We Are Looking For You will need to demonstrate strong technical ability alongside excellent communication and customer service skills. The ideal candidate will be based in or around East Berkshire. A full UK driving licence and your own transport are essential, as you will be travelling to client sites regularly. A generous mileage allowance is paid for all business travel. All successful candidates will be required to pass an Enhanced DBS check. We are looking for someone with at least five years of customer facing experience and a minimum of two years in a commercial IT support or projects role. A degree or relevant technical qualification is preferred, and recent Microsoft certifications will be highly regarded. Required Technical Skills • Windows Server 2019, 2022 and 2025 • Microsoft 365 advanced administration, including Exchange Online, SharePoint and Teams • Mobile device management, including Microsoft Intune and Endpoint Manager • Microsoft Entra ID (formerly Azure AD), Conditional Access and MFA • Active Directory, Group Policy and hybrid identity • Hyper V and VMware virtualisation • Windows, macOS and iPadOS desktop and device support • DNS and DHCP • Networking fundamentals: firewalls, routing, NAT, VLANs and switching • Wi Fi technologies, including UniFi or equivalent enterprise platforms • Firewall management, ideally SonicWall or similar • VPN technologies, including SSL and site to site • PC and laptop hardware diagnostics and build Desirable Skills • Jamf Pro or Jamf School for Apple device management • Microsoft Azure infrastructure and administration • Apple Business Manager and Apple School Manager • Google Workspace and Chrome device management • DNS filtering platforms such as DNSFilter or Cisco Umbrella • Backup and disaster recovery solutions, including Datto, Veeam or Microsoft 365 backup • Cyber Essentials and Cyber Essentials Plus experience • Safeguarding technologies used in education, such as Senso or Classroom Cloud • VoIP and cloud telephony platforms Qualifications Any of the following would be an advantage: • Degree level IT qualification or equivalent demonstrable industry experience • Microsoft 365 Certified: Modern Desktop Administrator, Endpoint Administrator or Identity and Access Administrator • Microsoft Azure Fundamentals (AZ 900) or Administrator (AZ 104) • Jamf Certified Associate or Jamf Certified Tech • CompTIA Network+ or Security+ General Requirements • Two or more years in a client facing, hands on technical role • Excellent verbal and written communication skills • Positive, can do attitude with the confidence to engage stakeholders at all levels • Genuine passion for IT and technology • Five or more GCSEs including English • Smart, professional appearance The Package • £38,000 to £40,000 per annum, depending on experience • Contributory pension scheme • Generous mileage allowance for business travel • 20 days annual leave plus UK public holidays • Your birthday off as an additional day of leave • Ongoing training and certification support • Friendly, collaborative team environment Apply today and be part of a team using technology to drive real-world sustainability impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
This forward-thinking education provider is committed to high standards, strong compliance, and continuous improvement. They want someone credible and confident who can work across teams, challenge when needed, and help raise quality consistently. The Organisation This forward-thinking education provider is committed to creating a positive, inclusive workplace where every member of staff can thrive. Their focus is on empowering people, strengthening leadership capability, and driving meaningful organisational change aligned to their long-term vision. Role Purpose Lead large IT projects that help modernise systems and improve how technology supports staff and learners. Plan, manage and deliver multiple projects from start to finish, making sure they stay on track, on budget and meet business needs. Work closely with IT leaders, project teams and stakeholders to make sure changes are delivered smoothly and properly supported after launch. Role Responsibilities Create clear project plans, including scope, goals, timescales, deliverables, budgets and resources. Manage risks, solve problems quickly and put backup plans in place when projects go off track. Act as the main contact for project updates, keeping stakeholders informed and aligned. Lead and motivate project teams, including cross-functional staff and direct reports. Use project management tools to track progress, maintain records and produce accurate documentation. Support go-live and service transition, making sure systems are tested, supported and ready for use. Essential Requirements Prince2 or PMP qualified, degree-level educated and Azure Fundamentals accredited. At least 5 years' recent experience delivering IT projects, ideally including large systems, software and vendor coordination. Strong knowledge of Agile methods, full project lifecycle, PMO processes and project management tools. Excellent stakeholder management, communication, problem-solving, organisation and reporting skills. Confident managing people, budgets, risks, deadlines and multiple priorities across different sites. Benefits Generous annual leave and pension scheme. Professional development opportunities to support continued growth. Inclusive, supportive environment that values innovation and wellbeing. Access to staff discounts and health & wellbeing initiatives. Don't wait, apply today and be part of an inspiring educational environment that transforms lives! We have multiple jobs across this region currently so even if this one isn't quite right for you, we'd love to hear from you regardless. Important Notice Dovetail and Slate is a specialist education recruitment company. If this role isn't quite right, we welcome your CV and a call to explore other opportunities. We are committed to safeguarding children and vulnerable adults. All appointments are subject to satisfactory vetting, including a right to work check and, where relevant, an enhanced DBS, PVG (Scotland), or EWC (Wales) check, in line with Keeping Children Safe in Education. Dovetail and Slate Ltd phone number removed acts as an Employment Agency and an Employment Business under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We are an equal opportunities employer. By applying, you consent to your data being processed for recruitment purposes in line with our Privacy Policy. Because education matters. Dovetail and Slate Limited. Because education matters. Dovetail and Slate Limited phone number removed acts as an Employment Agency.
May 15, 2026
Full time
This forward-thinking education provider is committed to high standards, strong compliance, and continuous improvement. They want someone credible and confident who can work across teams, challenge when needed, and help raise quality consistently. The Organisation This forward-thinking education provider is committed to creating a positive, inclusive workplace where every member of staff can thrive. Their focus is on empowering people, strengthening leadership capability, and driving meaningful organisational change aligned to their long-term vision. Role Purpose Lead large IT projects that help modernise systems and improve how technology supports staff and learners. Plan, manage and deliver multiple projects from start to finish, making sure they stay on track, on budget and meet business needs. Work closely with IT leaders, project teams and stakeholders to make sure changes are delivered smoothly and properly supported after launch. Role Responsibilities Create clear project plans, including scope, goals, timescales, deliverables, budgets and resources. Manage risks, solve problems quickly and put backup plans in place when projects go off track. Act as the main contact for project updates, keeping stakeholders informed and aligned. Lead and motivate project teams, including cross-functional staff and direct reports. Use project management tools to track progress, maintain records and produce accurate documentation. Support go-live and service transition, making sure systems are tested, supported and ready for use. Essential Requirements Prince2 or PMP qualified, degree-level educated and Azure Fundamentals accredited. At least 5 years' recent experience delivering IT projects, ideally including large systems, software and vendor coordination. Strong knowledge of Agile methods, full project lifecycle, PMO processes and project management tools. Excellent stakeholder management, communication, problem-solving, organisation and reporting skills. Confident managing people, budgets, risks, deadlines and multiple priorities across different sites. Benefits Generous annual leave and pension scheme. Professional development opportunities to support continued growth. Inclusive, supportive environment that values innovation and wellbeing. Access to staff discounts and health & wellbeing initiatives. Don't wait, apply today and be part of an inspiring educational environment that transforms lives! We have multiple jobs across this region currently so even if this one isn't quite right for you, we'd love to hear from you regardless. Important Notice Dovetail and Slate is a specialist education recruitment company. If this role isn't quite right, we welcome your CV and a call to explore other opportunities. We are committed to safeguarding children and vulnerable adults. All appointments are subject to satisfactory vetting, including a right to work check and, where relevant, an enhanced DBS, PVG (Scotland), or EWC (Wales) check, in line with Keeping Children Safe in Education. Dovetail and Slate Ltd phone number removed acts as an Employment Agency and an Employment Business under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We are an equal opportunities employer. By applying, you consent to your data being processed for recruitment purposes in line with our Privacy Policy. Because education matters. Dovetail and Slate Limited. Because education matters. Dovetail and Slate Limited phone number removed acts as an Employment Agency.
Senior Finance Business Partner Location: Brighton Salary: £49,920 £65,520 At BIMM University, we're more than just an educational institution; we're a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Senior Finance Business Partner, you will play a key role in supporting informed decision making across the University by delivering high quality management reporting, financial planning and analysis. Working closely with senior managers and budget holders, you will translate financial data into clear, actionable insight, support effective cost management, and help ensure financial commitments are well understood and delivered. The role combines strong technical accounting expertise with business partnering, focusing on adding value and supporting both operational and strategic decision making. What You'll Do: Produce accurate and timely monthly management accounts for designated business areas. Prepare and process monthly journals including accruals, prepayments and recharges. Complete balance sheet reconciliations and investigate any variances or outstanding items. Support the annual budgeting, forecasting and planning cycle alongside senior stakeholders. Deliver monthly reporting and detailed financial analysis to Senior Business Managers and respond to ad hoc requests for information. Build effective working relationships with budget holders to support financial management and cost control. Work with Finance Operations colleagues to maintain the accounting system, including updates to general ledger structures. Contribute to a collaborative team environment across the wider finance function. Support the year-end audit process through the preparation and collation of required information. Lead or contribute to finance and strategic projects across the University, including process improvement activity where appropriate. What You'll Bring: A professional accounting qualification (ACA, ACCA or CIMA), or you will be actively working towards one. Significant experience in a finance business partnering or management accounting role. Experience supporting budgeting, forecasting and financial planning processes. Strong analytical and reporting skills, with confidence using Excel and other financial systems and planning tools. Experience using finance ERP systems. The ability to build positive and professional relationships with stakeholders across different levels of an organisation. Confidence communicating financial information clearly and constructively, including the ability to challenge and influence where needed. Strong organisational skills and the ability to manage competing priorities and deadlines. A proactive and solutions-focused approach to work. Why BIMM University We are a values-led organisation, meaning our core values underpin all that we do: Believe in Everyone, Challenge the Norm, Grow Together, Do The Right Thing, Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package We continually strive to create a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organisation. We are committed to promoting the safety and welfare of our students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy. How To Apply Click apply and you will be redirected to our careers site to complete your application.
May 15, 2026
Full time
Senior Finance Business Partner Location: Brighton Salary: £49,920 £65,520 At BIMM University, we're more than just an educational institution; we're a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Senior Finance Business Partner, you will play a key role in supporting informed decision making across the University by delivering high quality management reporting, financial planning and analysis. Working closely with senior managers and budget holders, you will translate financial data into clear, actionable insight, support effective cost management, and help ensure financial commitments are well understood and delivered. The role combines strong technical accounting expertise with business partnering, focusing on adding value and supporting both operational and strategic decision making. What You'll Do: Produce accurate and timely monthly management accounts for designated business areas. Prepare and process monthly journals including accruals, prepayments and recharges. Complete balance sheet reconciliations and investigate any variances or outstanding items. Support the annual budgeting, forecasting and planning cycle alongside senior stakeholders. Deliver monthly reporting and detailed financial analysis to Senior Business Managers and respond to ad hoc requests for information. Build effective working relationships with budget holders to support financial management and cost control. Work with Finance Operations colleagues to maintain the accounting system, including updates to general ledger structures. Contribute to a collaborative team environment across the wider finance function. Support the year-end audit process through the preparation and collation of required information. Lead or contribute to finance and strategic projects across the University, including process improvement activity where appropriate. What You'll Bring: A professional accounting qualification (ACA, ACCA or CIMA), or you will be actively working towards one. Significant experience in a finance business partnering or management accounting role. Experience supporting budgeting, forecasting and financial planning processes. Strong analytical and reporting skills, with confidence using Excel and other financial systems and planning tools. Experience using finance ERP systems. The ability to build positive and professional relationships with stakeholders across different levels of an organisation. Confidence communicating financial information clearly and constructively, including the ability to challenge and influence where needed. Strong organisational skills and the ability to manage competing priorities and deadlines. A proactive and solutions-focused approach to work. Why BIMM University We are a values-led organisation, meaning our core values underpin all that we do: Believe in Everyone, Challenge the Norm, Grow Together, Do The Right Thing, Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package We continually strive to create a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organisation. We are committed to promoting the safety and welfare of our students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy. How To Apply Click apply and you will be redirected to our careers site to complete your application.
We are seeking an experienced and proactive Employee Relations Advisor to deliver a high-quality, customer-focused HR advisory service across the employee lifecycle. This role will support managers and employees on a wide range of employee relations matters while contributing to HR projects, organisational change initiatives, and continuous improvement activity. The successful candidate will provide practical, solutions-focused advice aligned with organisational policies, employment legislation, and best practice, helping to foster a positive and inclusive workplace culture. Key Responsibilities Act as a first point of contact for employee relations queries, providing timely and accurate HR advice to managers and employees. Conduct initial case assessments and triage employee relations matters, ensuring appropriate prioritisation and escalation where required. Advise and coach managers on a broad range of employee relations issues including disciplinary, grievance, performance management, sickness absence, capability, and conduct matters. Manage a varied employee relations caseload, ensuring cases are handled professionally, consistently, and in line with policy and employment legislation. Build effective working relationships with managers, employees, trade union representatives, and key stakeholders. Support organisational change programmes, restructures, consultations, and wider organisational development initiatives. Participate in HR and employee relations projects focused on continuous improvement and operational effectiveness. About You We are looking for a confident HR professional with experience providing operational HR and employee relations support within a fast-paced environment. Our client offers progression, development and a positive working environment and culture. You will have: Experience managing or supporting a range of employee relations casework including disciplinary, grievance, absence management, capability, redundancy, and organisational change matters. Knowledge of UK employment law and HR best practice. Experience advising and influencing managers at different levels of an organisation. Strong communication, relationship-building, and stakeholder management skills. The ability to manage competing priorities and work effectively under pressure. Excellent organisational skills and attention to detail. Confidence handling sensitive and confidential matters with professionalism and discretion. Strong IT and HR systems skills. Desirable Experience Experience working with trade unions, staff representatives, or collective consultation processes. Experience within the public sector, education, cultural, charitable, or not-for-profit environments. Knowledge of TUPE, organisational change, and job evaluation processes. Exposure to visa and sponsorship administration within UK immigration requirements. CIPD Level 5 qualification or working towards CIPD accreditation. We will contact you within 3 working days of your application, if you have been successful. We are unable to respond and give feedback on all applications.
May 15, 2026
Full time
We are seeking an experienced and proactive Employee Relations Advisor to deliver a high-quality, customer-focused HR advisory service across the employee lifecycle. This role will support managers and employees on a wide range of employee relations matters while contributing to HR projects, organisational change initiatives, and continuous improvement activity. The successful candidate will provide practical, solutions-focused advice aligned with organisational policies, employment legislation, and best practice, helping to foster a positive and inclusive workplace culture. Key Responsibilities Act as a first point of contact for employee relations queries, providing timely and accurate HR advice to managers and employees. Conduct initial case assessments and triage employee relations matters, ensuring appropriate prioritisation and escalation where required. Advise and coach managers on a broad range of employee relations issues including disciplinary, grievance, performance management, sickness absence, capability, and conduct matters. Manage a varied employee relations caseload, ensuring cases are handled professionally, consistently, and in line with policy and employment legislation. Build effective working relationships with managers, employees, trade union representatives, and key stakeholders. Support organisational change programmes, restructures, consultations, and wider organisational development initiatives. Participate in HR and employee relations projects focused on continuous improvement and operational effectiveness. About You We are looking for a confident HR professional with experience providing operational HR and employee relations support within a fast-paced environment. Our client offers progression, development and a positive working environment and culture. You will have: Experience managing or supporting a range of employee relations casework including disciplinary, grievance, absence management, capability, redundancy, and organisational change matters. Knowledge of UK employment law and HR best practice. Experience advising and influencing managers at different levels of an organisation. Strong communication, relationship-building, and stakeholder management skills. The ability to manage competing priorities and work effectively under pressure. Excellent organisational skills and attention to detail. Confidence handling sensitive and confidential matters with professionalism and discretion. Strong IT and HR systems skills. Desirable Experience Experience working with trade unions, staff representatives, or collective consultation processes. Experience within the public sector, education, cultural, charitable, or not-for-profit environments. Knowledge of TUPE, organisational change, and job evaluation processes. Exposure to visa and sponsorship administration within UK immigration requirements. CIPD Level 5 qualification or working towards CIPD accreditation. We will contact you within 3 working days of your application, if you have been successful. We are unable to respond and give feedback on all applications.
From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single day. From our gaming machines to our sports offering, you will need to be on the ball when it comes to our products and services. In doing so, you will help create a welcoming environment where our customers experiences are always enjoyable and responsible. No two days are the same, but your main responsibilities will include: Processing customers bets in a timely and attentive manner. Attending to all customer queries quickly and knowledgeably. Engaging customers with expert knowledge of our products and promotions Supporting key promotional events throughout the sporting calendar. Maintaining a well-presented environment which customers love to be a part of. Being a team player collaboration is key to improving the customer experience. Handling cash transactions with the upmost care and accuracy. Following our Think 25 policy and adhering to our age verification processes. We are here to help you realise your individual goals. To kick off your Betfred journey, we will provide you with a structured training programme, all aimed at helping you settle into your new role as quickly as possible. By the end of the programme, you will be ready to open and close the Betfred shop and be all set for life in your role as Assistant Sales Manager. We are dedicated to promoting safer gambling practices to ensure a responsible and enjoyable experience for all our customers. We prioritise player safety and well-being, providing resources and support for those who may need assistance. Our commitment to responsible gambling is integral to our operations, and we actively promote awareness and education to help our customers make informed decisions. Together, we can create a safer gambling environment for everyone. What you ll need to succeed ?Be 18+ and have the right to work in the UK. Must be able to work evenings, weekends, and public holidays. Outstanding customer service skills and the ability to engage all customers. A passion for sports, betting and gaming is beneficial but not essential. An eagerness to learn, develop and flourish within the Betfred family. What s in it for you We offer a variety of competitive benefits, some of which vary depending on the role you re recruited to. Some of what you can expect in this role includes: A competitive rate of pay and pension contribution Generous discretionary bonus schemes, incentives and competitions An annual leave entitlement that increases with your length of service Access to an online GP 24/7, 365 days a year for you and your immediate family. Employee wellbeing support through our Employee Assistance Programme. Enhanced Maternity & Paternity pay Long service recognition Access to a pay day savings scheme, financial coach and up to 40% of your earned wage ahead of payday, through Wagestream For more information, visit our Why join us page What s next? If you think you re a great fit for the role, and you want to be a part of the Betfred story, click Apply and we will be in touch once we ve reviewed your application. At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences. If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive. Your Betfred journey starts now
May 15, 2026
Full time
From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single day. From our gaming machines to our sports offering, you will need to be on the ball when it comes to our products and services. In doing so, you will help create a welcoming environment where our customers experiences are always enjoyable and responsible. No two days are the same, but your main responsibilities will include: Processing customers bets in a timely and attentive manner. Attending to all customer queries quickly and knowledgeably. Engaging customers with expert knowledge of our products and promotions Supporting key promotional events throughout the sporting calendar. Maintaining a well-presented environment which customers love to be a part of. Being a team player collaboration is key to improving the customer experience. Handling cash transactions with the upmost care and accuracy. Following our Think 25 policy and adhering to our age verification processes. We are here to help you realise your individual goals. To kick off your Betfred journey, we will provide you with a structured training programme, all aimed at helping you settle into your new role as quickly as possible. By the end of the programme, you will be ready to open and close the Betfred shop and be all set for life in your role as Assistant Sales Manager. We are dedicated to promoting safer gambling practices to ensure a responsible and enjoyable experience for all our customers. We prioritise player safety and well-being, providing resources and support for those who may need assistance. Our commitment to responsible gambling is integral to our operations, and we actively promote awareness and education to help our customers make informed decisions. Together, we can create a safer gambling environment for everyone. What you ll need to succeed ?Be 18+ and have the right to work in the UK. Must be able to work evenings, weekends, and public holidays. Outstanding customer service skills and the ability to engage all customers. A passion for sports, betting and gaming is beneficial but not essential. An eagerness to learn, develop and flourish within the Betfred family. What s in it for you We offer a variety of competitive benefits, some of which vary depending on the role you re recruited to. Some of what you can expect in this role includes: A competitive rate of pay and pension contribution Generous discretionary bonus schemes, incentives and competitions An annual leave entitlement that increases with your length of service Access to an online GP 24/7, 365 days a year for you and your immediate family. Employee wellbeing support through our Employee Assistance Programme. Enhanced Maternity & Paternity pay Long service recognition Access to a pay day savings scheme, financial coach and up to 40% of your earned wage ahead of payday, through Wagestream For more information, visit our Why join us page What s next? If you think you re a great fit for the role, and you want to be a part of the Betfred story, click Apply and we will be in touch once we ve reviewed your application. At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences. If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive. Your Betfred journey starts now
From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single day. From our gaming machines to our sports offering, you will need to be on the ball when it comes to our products and services. In doing so, you will help create a welcoming environment where our customers experiences are always enjoyable and responsible. No two days are the same, but your main responsibilities will include: Processing customers bets in a timely and attentive manner. Attending to all customer queries quickly and knowledgeably. Engaging customers with expert knowledge of our products and promotions Supporting key promotional events throughout the sporting calendar. Maintaining a well-presented environment which customers love to be a part of. Being a team player collaboration is key to improving the customer experience. Handling cash transactions with the upmost care and accuracy. Following our Think 25 policy and adhering to our age verification processes. We are here to help you realise your individual goals. To kick off your Betfred journey, we will provide you with a structured training programme, all aimed at helping you settle into your new role as quickly as possible. By the end of the programme, you will be ready to open and close the Betfred shop and be all set for life in your role as Assistant Sales Manager. We are dedicated to promoting safer gambling practices to ensure a responsible and enjoyable experience for all our customers. We prioritise player safety and well-being, providing resources and support for those who may need assistance. Our commitment to responsible gambling is integral to our operations, and we actively promote awareness and education to help our customers make informed decisions. Together, we can create a safer gambling environment for everyone. What you ll need to succeed ?Be 18+ and have the right to work in the UK. Must be able to work evenings, weekends, and public holidays. Outstanding customer service skills and the ability to engage all customers. A passion for sports, betting and gaming is beneficial but not essential. An eagerness to learn, develop and flourish within the Betfred family. What s in it for you We offer a variety of competitive benefits, some of which vary depending on the role you re recruited to. Some of what you can expect in this role includes: A competitive rate of pay and pension contribution Generous discretionary bonus schemes, incentives and competitions An annual leave entitlement that increases with your length of service Access to an online GP 24/7, 365 days a year for you and your immediate family. Employee wellbeing support through our Employee Assistance Programme. Enhanced Maternity & Paternity pay Long service recognition Access to a pay day savings scheme, financial coach and up to 40% of your earned wage ahead of payday, through Wagestream For more information, visit our Why join us page What s next? If you think you re a great fit for the role, and you want to be a part of the Betfred story, click Apply and we will be in touch once we ve reviewed your application. At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences. If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive. Your Betfred journey starts now
May 15, 2026
Full time
From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single day. From our gaming machines to our sports offering, you will need to be on the ball when it comes to our products and services. In doing so, you will help create a welcoming environment where our customers experiences are always enjoyable and responsible. No two days are the same, but your main responsibilities will include: Processing customers bets in a timely and attentive manner. Attending to all customer queries quickly and knowledgeably. Engaging customers with expert knowledge of our products and promotions Supporting key promotional events throughout the sporting calendar. Maintaining a well-presented environment which customers love to be a part of. Being a team player collaboration is key to improving the customer experience. Handling cash transactions with the upmost care and accuracy. Following our Think 25 policy and adhering to our age verification processes. We are here to help you realise your individual goals. To kick off your Betfred journey, we will provide you with a structured training programme, all aimed at helping you settle into your new role as quickly as possible. By the end of the programme, you will be ready to open and close the Betfred shop and be all set for life in your role as Assistant Sales Manager. We are dedicated to promoting safer gambling practices to ensure a responsible and enjoyable experience for all our customers. We prioritise player safety and well-being, providing resources and support for those who may need assistance. Our commitment to responsible gambling is integral to our operations, and we actively promote awareness and education to help our customers make informed decisions. Together, we can create a safer gambling environment for everyone. What you ll need to succeed ?Be 18+ and have the right to work in the UK. Must be able to work evenings, weekends, and public holidays. Outstanding customer service skills and the ability to engage all customers. A passion for sports, betting and gaming is beneficial but not essential. An eagerness to learn, develop and flourish within the Betfred family. What s in it for you We offer a variety of competitive benefits, some of which vary depending on the role you re recruited to. Some of what you can expect in this role includes: A competitive rate of pay and pension contribution Generous discretionary bonus schemes, incentives and competitions An annual leave entitlement that increases with your length of service Access to an online GP 24/7, 365 days a year for you and your immediate family. Employee wellbeing support through our Employee Assistance Programme. Enhanced Maternity & Paternity pay Long service recognition Access to a pay day savings scheme, financial coach and up to 40% of your earned wage ahead of payday, through Wagestream For more information, visit our Why join us page What s next? If you think you re a great fit for the role, and you want to be a part of the Betfred story, click Apply and we will be in touch once we ve reviewed your application. At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences. If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive. Your Betfred journey starts now
From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single day. From our gaming machines to our sports offering, you will need to be on the ball when it comes to our products and services. In doing so, you will help create a welcoming environment where our customers experiences are always enjoyable and responsible. No two days are the same, but your main responsibilities will include: Processing customers bets in a timely and attentive manner. Attending to all customer queries quickly and knowledgeably. Engaging customers with expert knowledge of our products and promotions Supporting key promotional events throughout the sporting calendar. Maintaining a well-presented environment which customers love to be a part of. Being a team player collaboration is key to improving the customer experience. Handling cash transactions with the upmost care and accuracy. Following our Think 25 policy and adhering to our age verification processes. We are here to help you realise your individual goals. To kick off your Betfred journey, we will provide you with a structured training programme, all aimed at helping you settle into your new role as quickly as possible. By the end of the programme, you will be ready to open and close the Betfred shop and be all set for life in your role as Assistant Sales Manager. We are dedicated to promoting safer gambling practices to ensure a responsible and enjoyable experience for all our customers. We prioritise player safety and well-being, providing resources and support for those who may need assistance. Our commitment to responsible gambling is integral to our operations, and we actively promote awareness and education to help our customers make informed decisions. Together, we can create a safer gambling environment for everyone. What you ll need to succeed ?Be 18+ and have the right to work in the UK. Must be able to work evenings, weekends, and public holidays. Outstanding customer service skills and the ability to engage all customers. A passion for sports, betting and gaming is beneficial but not essential. An eagerness to learn, develop and flourish within the Betfred family. What s in it for you We offer a variety of competitive benefits, some of which vary depending on the role you re recruited to. Some of what you can expect in this role includes: A competitive rate of pay and pension contribution Generous discretionary bonus schemes, incentives and competitions An annual leave entitlement that increases with your length of service Access to an online GP 24/7, 365 days a year for you and your immediate family. Employee wellbeing support through our Employee Assistance Programme. Enhanced Maternity & Paternity pay Long service recognition Access to a pay day savings scheme, financial coach and up to 40% of your earned wage ahead of payday, through Wagestream For more information, visit our Why join us page What s next? If you think you re a great fit for the role, and you want to be a part of the Betfred story, click Apply and we will be in touch once we ve reviewed your application. At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences. If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive. Your Betfred journey starts now
May 15, 2026
Full time
From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single day. From our gaming machines to our sports offering, you will need to be on the ball when it comes to our products and services. In doing so, you will help create a welcoming environment where our customers experiences are always enjoyable and responsible. No two days are the same, but your main responsibilities will include: Processing customers bets in a timely and attentive manner. Attending to all customer queries quickly and knowledgeably. Engaging customers with expert knowledge of our products and promotions Supporting key promotional events throughout the sporting calendar. Maintaining a well-presented environment which customers love to be a part of. Being a team player collaboration is key to improving the customer experience. Handling cash transactions with the upmost care and accuracy. Following our Think 25 policy and adhering to our age verification processes. We are here to help you realise your individual goals. To kick off your Betfred journey, we will provide you with a structured training programme, all aimed at helping you settle into your new role as quickly as possible. By the end of the programme, you will be ready to open and close the Betfred shop and be all set for life in your role as Assistant Sales Manager. We are dedicated to promoting safer gambling practices to ensure a responsible and enjoyable experience for all our customers. We prioritise player safety and well-being, providing resources and support for those who may need assistance. Our commitment to responsible gambling is integral to our operations, and we actively promote awareness and education to help our customers make informed decisions. Together, we can create a safer gambling environment for everyone. What you ll need to succeed ?Be 18+ and have the right to work in the UK. Must be able to work evenings, weekends, and public holidays. Outstanding customer service skills and the ability to engage all customers. A passion for sports, betting and gaming is beneficial but not essential. An eagerness to learn, develop and flourish within the Betfred family. What s in it for you We offer a variety of competitive benefits, some of which vary depending on the role you re recruited to. Some of what you can expect in this role includes: A competitive rate of pay and pension contribution Generous discretionary bonus schemes, incentives and competitions An annual leave entitlement that increases with your length of service Access to an online GP 24/7, 365 days a year for you and your immediate family. Employee wellbeing support through our Employee Assistance Programme. Enhanced Maternity & Paternity pay Long service recognition Access to a pay day savings scheme, financial coach and up to 40% of your earned wage ahead of payday, through Wagestream For more information, visit our Why join us page What s next? If you think you re a great fit for the role, and you want to be a part of the Betfred story, click Apply and we will be in touch once we ve reviewed your application. At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences. If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive. Your Betfred journey starts now
Senior Manager, Compliance Complaints page is loaded Senior Manager, Compliance Complaintslocations: Cannon Street, Londontime type: Full timeposted on: Posted 9 Days Agojob requisition id: R\_16774 Job Title Senior Manager, Compliance Complaints Job Description IG is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions - built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high - bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG - the future gets built here.This is a role within our Line 2 Compliance function, responsible for the independent investigation and resolution of complex, escalated, and material complaints, including those referred to the Financial Ombudsman Service (FOS). The role also provides credible oversight and challenge to the Line 1 customer complaints function, helping ensure complaint-handling practices are effective, fair, and fully compliant with regulatory requirements.Reporting to the Head of Compliance Advisory, you will act as IG's primary point of expertise to investigate and resolve escalated complaint matters, lead engagement with the FOS, and drive thematic insight from complaints data to identify conduct and control weaknesses. The role partners closely with Line 1 stakeholders to ensure complaints are resolved fairly and that root causes are addressed to support continuous improvement and strong client outcomes. Investigation, Escalation & Resolution Lead the independent investigation and resolution of complex, material, and escalated complaints, ensuring thorough, fair, and timely outcomes in line with regulatory requirements and IG's complaints-handling framework. Act as the Line 2 escalation point for complaints that present significant regulatory, conduct, or reputational risk, ensuring appropriate governance, documentation, and remediation. Review and challenge proposed resolutions and redress decisions on escalated matters, providing independent assessment of fairness and regulatory compliance. Identify conduct, control, or process failings identified through complaint investigations and ensure findings are escalated and remediated appropriately. FOS Engagement & Regulatory Response Own IG's relationship and engagement with the Financial Ombudsman Service in relation to specific complaints, managing FOS referrals end-to-end including case submissions, evidence preparation, and responses to provisional and final decisions. Ensure FOS cases are handled in a timely, well-evidenced, and commercially considered manner, balancing fair client outcomes with IG's position. Monitor FOS decisions and trends to identify patterns, inform risk assessments, and feed insights back into the business. Support regulatory engagement and governance reporting in relation to complaints and conduct matters as required. Line 1 Oversight & Challenge Provide structured Line 2 oversight of the Line 1 customer complaints function, monitoring the effectiveness, consistency, and fairness of complaint-handling activity. Track and analyse complaints data, KPIs, and quality assurance outputs to identify trends, systemic issues, and areas of conduct or regulatory concern. Review and challenge Line 1 root cause analysis and remediation plans, ensuring identified issues are addressed in a timely and effective manner. Provide thematic reporting and insight to senior stakeholders and governance forums on complaints trends, conduct risks, and the effectiveness of controls. Framework, Policy & Capability Support Support the implementation and embedding of complaints-handling policies, standards, and frameworks across Line 1, ensuring alignment with FCA requirements and broader conduct obligations. Contribute to continuous improvement of complaint-handling practices, controls, and customer outcome frameworks. Deliver targeted guidance and training to business and Line 1 stakeholders on complaints obligations and best practice. Contribute to strategic compliance initiatives and governance reporting as required. Contribution to Team Capability & Culture Contribute to the development of team capability through mentoring, knowledge sharing, and support to junior colleagues. Promote a collaborative culture where compliance enables fair client outcomes and sustainable business growth.To succeed in this role, we think you'll need: Experience & Education 8-12 years' experience in financial services compliance, complaints, or conduct risk, with significant exposure to complex complaint investigation and resolution. Strong working knowledge of FCA DISP rules and the FOS process, with hands-on experience managing FOS referrals and case submissions. Experience providing Line 2 oversight or quality assurance of a customer-facing complaints function. Familiarity with trading products (FX, indices, shares, derivatives, crypto) preferred. Demonstrated ability to manage complex, sensitive matters independently and under time pressure. Bachelor's degree in Law, Business, Finance, Economics or related field. Personal Attributes Acts with integrity and consistently demonstrates high professional and ethical standards. Delivers high-quality work with energy, accountability, and a strong sense of urgency. Commercial and solutions-focused, enabling growth while maintaining strong compliance and client protection. Committed to continuous improvement in controls and ways of working. Communicates clearly and manages stakeholders effectively. Collaborates constructively while providing confident and effective challenge. Demonstrates sound judgement and resilience. Comfortable working from IG's London office a minimum of three days per week.We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We're committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that's why we encourage applications from people with diverse backgrounds and experiences to join us on this journey. Learn more about our D&I approach . What you'll get! This role will bring with it a range of development and growth opportunities which we hope are motivating for someone who wants to Raise the Bar.We focus on outcomes, not activity . Your success is measured by: Complex and escalated complaints investigated and resolved fairly, thoroughly, and in line with regulatory obligations and timeframes. FOS cases managed effectively, with well-evidenced submissions and commercially sound outcomes. Robust Line 2 oversight of the Line 1 complaints function, with clear insight into effectiveness and conduct risk. Complaints trends and thematic risks identified and escalated, with root causes addressed through timely remediation. Complaints policies and controls effectively embedded across Line 1. Strong, trusted collaboration with business, Legal, and control function stakeholders. Positive contribution to team capability and a culture of fair client outcomes. Number of openings 1
May 15, 2026
Full time
Senior Manager, Compliance Complaints page is loaded Senior Manager, Compliance Complaintslocations: Cannon Street, Londontime type: Full timeposted on: Posted 9 Days Agojob requisition id: R\_16774 Job Title Senior Manager, Compliance Complaints Job Description IG is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions - built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high - bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG - the future gets built here.This is a role within our Line 2 Compliance function, responsible for the independent investigation and resolution of complex, escalated, and material complaints, including those referred to the Financial Ombudsman Service (FOS). The role also provides credible oversight and challenge to the Line 1 customer complaints function, helping ensure complaint-handling practices are effective, fair, and fully compliant with regulatory requirements.Reporting to the Head of Compliance Advisory, you will act as IG's primary point of expertise to investigate and resolve escalated complaint matters, lead engagement with the FOS, and drive thematic insight from complaints data to identify conduct and control weaknesses. The role partners closely with Line 1 stakeholders to ensure complaints are resolved fairly and that root causes are addressed to support continuous improvement and strong client outcomes. Investigation, Escalation & Resolution Lead the independent investigation and resolution of complex, material, and escalated complaints, ensuring thorough, fair, and timely outcomes in line with regulatory requirements and IG's complaints-handling framework. Act as the Line 2 escalation point for complaints that present significant regulatory, conduct, or reputational risk, ensuring appropriate governance, documentation, and remediation. Review and challenge proposed resolutions and redress decisions on escalated matters, providing independent assessment of fairness and regulatory compliance. Identify conduct, control, or process failings identified through complaint investigations and ensure findings are escalated and remediated appropriately. FOS Engagement & Regulatory Response Own IG's relationship and engagement with the Financial Ombudsman Service in relation to specific complaints, managing FOS referrals end-to-end including case submissions, evidence preparation, and responses to provisional and final decisions. Ensure FOS cases are handled in a timely, well-evidenced, and commercially considered manner, balancing fair client outcomes with IG's position. Monitor FOS decisions and trends to identify patterns, inform risk assessments, and feed insights back into the business. Support regulatory engagement and governance reporting in relation to complaints and conduct matters as required. Line 1 Oversight & Challenge Provide structured Line 2 oversight of the Line 1 customer complaints function, monitoring the effectiveness, consistency, and fairness of complaint-handling activity. Track and analyse complaints data, KPIs, and quality assurance outputs to identify trends, systemic issues, and areas of conduct or regulatory concern. Review and challenge Line 1 root cause analysis and remediation plans, ensuring identified issues are addressed in a timely and effective manner. Provide thematic reporting and insight to senior stakeholders and governance forums on complaints trends, conduct risks, and the effectiveness of controls. Framework, Policy & Capability Support Support the implementation and embedding of complaints-handling policies, standards, and frameworks across Line 1, ensuring alignment with FCA requirements and broader conduct obligations. Contribute to continuous improvement of complaint-handling practices, controls, and customer outcome frameworks. Deliver targeted guidance and training to business and Line 1 stakeholders on complaints obligations and best practice. Contribute to strategic compliance initiatives and governance reporting as required. Contribution to Team Capability & Culture Contribute to the development of team capability through mentoring, knowledge sharing, and support to junior colleagues. Promote a collaborative culture where compliance enables fair client outcomes and sustainable business growth.To succeed in this role, we think you'll need: Experience & Education 8-12 years' experience in financial services compliance, complaints, or conduct risk, with significant exposure to complex complaint investigation and resolution. Strong working knowledge of FCA DISP rules and the FOS process, with hands-on experience managing FOS referrals and case submissions. Experience providing Line 2 oversight or quality assurance of a customer-facing complaints function. Familiarity with trading products (FX, indices, shares, derivatives, crypto) preferred. Demonstrated ability to manage complex, sensitive matters independently and under time pressure. Bachelor's degree in Law, Business, Finance, Economics or related field. Personal Attributes Acts with integrity and consistently demonstrates high professional and ethical standards. Delivers high-quality work with energy, accountability, and a strong sense of urgency. Commercial and solutions-focused, enabling growth while maintaining strong compliance and client protection. Committed to continuous improvement in controls and ways of working. Communicates clearly and manages stakeholders effectively. Collaborates constructively while providing confident and effective challenge. Demonstrates sound judgement and resilience. Comfortable working from IG's London office a minimum of three days per week.We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We're committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that's why we encourage applications from people with diverse backgrounds and experiences to join us on this journey. Learn more about our D&I approach . What you'll get! This role will bring with it a range of development and growth opportunities which we hope are motivating for someone who wants to Raise the Bar.We focus on outcomes, not activity . Your success is measured by: Complex and escalated complaints investigated and resolved fairly, thoroughly, and in line with regulatory obligations and timeframes. FOS cases managed effectively, with well-evidenced submissions and commercially sound outcomes. Robust Line 2 oversight of the Line 1 complaints function, with clear insight into effectiveness and conduct risk. Complaints trends and thematic risks identified and escalated, with root causes addressed through timely remediation. Complaints policies and controls effectively embedded across Line 1. Strong, trusted collaboration with business, Legal, and control function stakeholders. Positive contribution to team capability and a culture of fair client outcomes. Number of openings 1
Ref: 23383 The Skills You Need: Strong client relations / business development experience in UK Syndication Loans Your New Salary: Depending on experience + bonus Location: Central London Job Status: Permanent. Hybrid working, 4 days in the office and 1 day WFH Report to: Head of Corporate Banking Relationship Manager - Summary: Assist Head of Corporate Banking Department to achieve Corporate Banking's team and sales KPIs. Support the growth of Corporate Banking London Branch business in a sustainable and profitable manner, while behaves ethically and produces work that is compliance with relevant Laws and Regulatory requirements. Execute banking solutions to meet the needs of new and existing Corporate Banking clients. Relationship Manager - What You'll be Doing Each Day: Grow the baseline trade revenues, assets and enhance returns from the baseline levels from existing clients in your portfolio to meet individual and team targets; Enhance relationships with Head Office, Domestic Branches and your existing portfolio clients to increase size of deals and explore cross-selling opportunities, such as loans, deposits, trade finance, cash management, FX, bond issuance, RMB business, etc.; Actively look for new clients to expand London Branch's asset size. Provide and promote high quality corporate banking products and services to your clients; Update and maintain accurate client/credit files; Carry out Pre-loan investigation, credit procedure and after-loan management, the implementation of the trade financing business review and self-examination; Carry out corporate KYC and AML related work; Arrange legal related works including but not limited to documentation and clause negotiation; Responsible for internal system related works, including but not limited to credit application, review and maintenance. Lead by example and mentor other CB junior team members on effective communication to create a cohesive and professional culture across London Branch. Produce high quality client support documentations and meetings preparations. In addition to these duties, the Employee may from time to time be required to undertake additional or other duties within his/her capacity as necessary to meet the needs of the bank's business. Relationship Manager - The skills you need to succeed: Degree Holder (minimum) or higher educational level Solid relevant experience in UK banking sector, with demonstrable experience in developing both UK background corporate clients (not SME or private clients) Ability to independently undertake both business development and transaction execution Strong credit analytical skillset would be preferred, but not essential Demonstrable strong counterparty relationships Good understanding of business procedures. Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
May 15, 2026
Full time
Ref: 23383 The Skills You Need: Strong client relations / business development experience in UK Syndication Loans Your New Salary: Depending on experience + bonus Location: Central London Job Status: Permanent. Hybrid working, 4 days in the office and 1 day WFH Report to: Head of Corporate Banking Relationship Manager - Summary: Assist Head of Corporate Banking Department to achieve Corporate Banking's team and sales KPIs. Support the growth of Corporate Banking London Branch business in a sustainable and profitable manner, while behaves ethically and produces work that is compliance with relevant Laws and Regulatory requirements. Execute banking solutions to meet the needs of new and existing Corporate Banking clients. Relationship Manager - What You'll be Doing Each Day: Grow the baseline trade revenues, assets and enhance returns from the baseline levels from existing clients in your portfolio to meet individual and team targets; Enhance relationships with Head Office, Domestic Branches and your existing portfolio clients to increase size of deals and explore cross-selling opportunities, such as loans, deposits, trade finance, cash management, FX, bond issuance, RMB business, etc.; Actively look for new clients to expand London Branch's asset size. Provide and promote high quality corporate banking products and services to your clients; Update and maintain accurate client/credit files; Carry out Pre-loan investigation, credit procedure and after-loan management, the implementation of the trade financing business review and self-examination; Carry out corporate KYC and AML related work; Arrange legal related works including but not limited to documentation and clause negotiation; Responsible for internal system related works, including but not limited to credit application, review and maintenance. Lead by example and mentor other CB junior team members on effective communication to create a cohesive and professional culture across London Branch. Produce high quality client support documentations and meetings preparations. In addition to these duties, the Employee may from time to time be required to undertake additional or other duties within his/her capacity as necessary to meet the needs of the bank's business. Relationship Manager - The skills you need to succeed: Degree Holder (minimum) or higher educational level Solid relevant experience in UK banking sector, with demonstrable experience in developing both UK background corporate clients (not SME or private clients) Ability to independently undertake both business development and transaction execution Strong credit analytical skillset would be preferred, but not essential Demonstrable strong counterparty relationships Good understanding of business procedures. Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
Student Events and Engagement Manager Location: Bristol Salary: £39,000 £50,440 At BIMM University, we're more than just an educational institution; we're a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Student Events and Engagement Manager, you will lead the development and delivery of an engaging, inclusive, and industry aligned programme of events and engagement activity across the campus. You will play a central role in shaping experiences that enhance employability, belonging, collaboration, and community throughout the student lifecycle. Working closely with academic colleagues, professional services, the Student Association, and external partners, you will ensure activity is impactful, well coordinated, and responsive to student needs. What You ll Do: Lead the development and delivery of a campus Events and Engagement Plan aligned with the University s Student Engagement strategy. Plan, promote, and deliver a calendar of high impact events that enhance student experience, employability, and cross campus collaboration. Provide campus leadership for the successful delivery of core institutional events, including Welcome activities, creative showcases, community building initiatives, and flagship moments across the academic year. Lead the operational delivery of events, coordinating venues, equipment, technical requirements, guests, staff, and students, including streamed and hybrid activity. Build effective relationships with academic teams, Creative Futures, the Student Association, and other services to ensure joined up and coherent engagement activity. Work collaboratively to deliver masterclasses, industry talks, guest sessions, and industry facing events. Support strong student leadership and student voice activity, ensuring student perspectives inform engagement and community building initiatives. Work with Marketing and other stakeholders to promote activity through appropriate channels, including digital and social media platforms. Use data and insight to evaluate attendance and engagement, informing continuous improvement and future planning. Manage events and engagement budgets and resources effectively, ensuring compliance with University s policies, regulatory expectations, and health and safety requirements. What You ll Bring: Significant experience planning, delivering, and evaluating events or engagement programmes within a complex organisation. Experience working in higher education or a comparable sector. Strong organisational and leadership skills, with the ability to manage competing priorities and deadlines. Experience working collaboratively with a wide range of internal and external stakeholders. Confidence using data, digital tools, and platforms to support engagement and event delivery. Experience managing budgets and resources effectively. Strong interpersonal and communication skills, with the ability to engage diverse audiences. A clear commitment to equity, diversity, and inclusion, with experience delivering inclusive activity. Why BIMM University We are a values-led organisation, meaning our core values underpin all that we do: Believe in Everyone. Challenge the Norm. Grow Together. Do the Right Thing. Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package We continually strive to create a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organisation. We are committed to promoting the safety and welfare of our students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy. How To Apply Interested in this opportunity, click apply and you will be redirected to our careers page to complete your application.
May 15, 2026
Full time
Student Events and Engagement Manager Location: Bristol Salary: £39,000 £50,440 At BIMM University, we're more than just an educational institution; we're a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Student Events and Engagement Manager, you will lead the development and delivery of an engaging, inclusive, and industry aligned programme of events and engagement activity across the campus. You will play a central role in shaping experiences that enhance employability, belonging, collaboration, and community throughout the student lifecycle. Working closely with academic colleagues, professional services, the Student Association, and external partners, you will ensure activity is impactful, well coordinated, and responsive to student needs. What You ll Do: Lead the development and delivery of a campus Events and Engagement Plan aligned with the University s Student Engagement strategy. Plan, promote, and deliver a calendar of high impact events that enhance student experience, employability, and cross campus collaboration. Provide campus leadership for the successful delivery of core institutional events, including Welcome activities, creative showcases, community building initiatives, and flagship moments across the academic year. Lead the operational delivery of events, coordinating venues, equipment, technical requirements, guests, staff, and students, including streamed and hybrid activity. Build effective relationships with academic teams, Creative Futures, the Student Association, and other services to ensure joined up and coherent engagement activity. Work collaboratively to deliver masterclasses, industry talks, guest sessions, and industry facing events. Support strong student leadership and student voice activity, ensuring student perspectives inform engagement and community building initiatives. Work with Marketing and other stakeholders to promote activity through appropriate channels, including digital and social media platforms. Use data and insight to evaluate attendance and engagement, informing continuous improvement and future planning. Manage events and engagement budgets and resources effectively, ensuring compliance with University s policies, regulatory expectations, and health and safety requirements. What You ll Bring: Significant experience planning, delivering, and evaluating events or engagement programmes within a complex organisation. Experience working in higher education or a comparable sector. Strong organisational and leadership skills, with the ability to manage competing priorities and deadlines. Experience working collaboratively with a wide range of internal and external stakeholders. Confidence using data, digital tools, and platforms to support engagement and event delivery. Experience managing budgets and resources effectively. Strong interpersonal and communication skills, with the ability to engage diverse audiences. A clear commitment to equity, diversity, and inclusion, with experience delivering inclusive activity. Why BIMM University We are a values-led organisation, meaning our core values underpin all that we do: Believe in Everyone. Challenge the Norm. Grow Together. Do the Right Thing. Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package We continually strive to create a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organisation. We are committed to promoting the safety and welfare of our students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy. How To Apply Interested in this opportunity, click apply and you will be redirected to our careers page to complete your application.
Your new company Hays Education are working in partnership with a forward-thinking secondary school in Wigan to recruit an experienced Finance Officer to join their busy administrative team on a temporary basis until the end of the summer term. This is an immediate start opportunity, ideal for a candidate with a strong background in school finance who can quickly integrate into an established team and provide essential support during a key period of the academic year. Your new role In this role, you will be responsible for supporting the day-to-day financial operations of the school, ensuring all processes are carried out in line with local authority regulations and internal policies. Your duties will include processing purchase orders and invoices through the school's finance system, reconciling accounts, and ensuring accurate and timely recording of all financial transactions. You will be expected to manage supplier payments, deal with queries from vendors, and maintain clear and organised financial records to support audit requirements.A key aspect of the position will involve supporting budget monitoring and reporting, working closely with the School Business Manager to track departmental spending against allocated budgets. You will assist in preparing financial reports, identifying variances, and ensuring budget holders are kept informed of their financial position. The role will also include handling income processes such as trips, lettings, and school activities, ensuring all monies are recorded accurately and banked in accordance with school procedures. What you'll need to succeed You will be required to have hands-on experience using school finance systems such as SIMS FMS, Access Education, or similar platforms, and a clear understanding of the financial frameworks within an education setting. Previous experience working within a school finance office is essential, as you will be expected to hit the ground running with minimal training. Strong attention to detail, confidentiality, and the ability to manage competing priorities are crucial for success in this role.The successful candidate will be a reliable and organised finance professional with excellent communication skills, capable of working collaboratively with both finance and wider school staff. You will demonstrate a proactive approach, ensuring all financial processes are completed efficiently and to a high standard, particularly during this busy end-of-year period. What you'll get in return In return, Hays Education will provide ongoing support from a dedicated consultant, competitive rates of pay, and the opportunity to work within a respected local school. This role offers valuable experience within a supportive environment and is ideal for candidates seeking a short-term assignment with immediate impact. What you need to do now If you meet the above criteria and are available to start at short notice, we encourage you to apply today or contact Hays Education for further information. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 15, 2026
Seasonal
Your new company Hays Education are working in partnership with a forward-thinking secondary school in Wigan to recruit an experienced Finance Officer to join their busy administrative team on a temporary basis until the end of the summer term. This is an immediate start opportunity, ideal for a candidate with a strong background in school finance who can quickly integrate into an established team and provide essential support during a key period of the academic year. Your new role In this role, you will be responsible for supporting the day-to-day financial operations of the school, ensuring all processes are carried out in line with local authority regulations and internal policies. Your duties will include processing purchase orders and invoices through the school's finance system, reconciling accounts, and ensuring accurate and timely recording of all financial transactions. You will be expected to manage supplier payments, deal with queries from vendors, and maintain clear and organised financial records to support audit requirements.A key aspect of the position will involve supporting budget monitoring and reporting, working closely with the School Business Manager to track departmental spending against allocated budgets. You will assist in preparing financial reports, identifying variances, and ensuring budget holders are kept informed of their financial position. The role will also include handling income processes such as trips, lettings, and school activities, ensuring all monies are recorded accurately and banked in accordance with school procedures. What you'll need to succeed You will be required to have hands-on experience using school finance systems such as SIMS FMS, Access Education, or similar platforms, and a clear understanding of the financial frameworks within an education setting. Previous experience working within a school finance office is essential, as you will be expected to hit the ground running with minimal training. Strong attention to detail, confidentiality, and the ability to manage competing priorities are crucial for success in this role.The successful candidate will be a reliable and organised finance professional with excellent communication skills, capable of working collaboratively with both finance and wider school staff. You will demonstrate a proactive approach, ensuring all financial processes are completed efficiently and to a high standard, particularly during this busy end-of-year period. What you'll get in return In return, Hays Education will provide ongoing support from a dedicated consultant, competitive rates of pay, and the opportunity to work within a respected local school. This role offers valuable experience within a supportive environment and is ideal for candidates seeking a short-term assignment with immediate impact. What you need to do now If you meet the above criteria and are available to start at short notice, we encourage you to apply today or contact Hays Education for further information. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
R&D Tax Manager, CTA, ATT Your new company Hays client are one of the largest accountancy firms in Northern Ireland. We have over 29 years of experience, offering comprehensive accountancy solutions tailored to meet the diverse needs of businesses across the UK and Ireland. We are looking for an experienced and detail-oriented R&D Manager to oversee a portfolio of clients, ensuring the smooth processing of claims from inception to submission. In this role, you will lead a team, manage workflows, and ensure compliance with R&D criteria while maintaining high-quality reporting standards. You will also play a key role in client engagement, delivering educational seminars, improving record-keeping processes, and handling HMRC enquiries. Your new role Key ResponsibilitiesManage portfolio of clients from inception to review Ensuring smooth processing of jobs from information collection through to submission Organise workflow to ensure prompt completion of jobs Manage team throughout the R&D process and ensure deadlines are met Organise educational seminars with clients and present either in person or via Teams Work with clients to improve their record keeping and approach Interview clients with junior staff and ensure all R&D criterion are being met Deal with any HMRC enquiries that may arise Ensure Reports are complete and of a high standard before final review by Senior Tax Manager/Director Assist in the training of junior staff Business Development Skills, Knowledge and Expertise Degree level accreditation - engineering/software or other relevant technical area Excellent report writing skills Comfortable in client facing role Up to date knowledge of relevant legislation and case law Experience of R&D calculations preferable but not essential Experience of working as part of a team and managing staff Able to manage both staff and jobs to ensure all relevant deadlines are met What you'll need to succeed BenefitsWe offer competitive salaries and benefits, including pension, benefits hub, and an agile working policy. We provide continuous training and development opportunities, as well as mentoring and coaching from senior staff. We have a diverse and inclusive culture, where you can work with colleagues from different backgrounds and perspectives. We have a strong social responsibility ethos, and we support various charities and community initiatives We have a fun and friendly atmosphere, where you can enjoy social events and team building. What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
May 15, 2026
Full time
R&D Tax Manager, CTA, ATT Your new company Hays client are one of the largest accountancy firms in Northern Ireland. We have over 29 years of experience, offering comprehensive accountancy solutions tailored to meet the diverse needs of businesses across the UK and Ireland. We are looking for an experienced and detail-oriented R&D Manager to oversee a portfolio of clients, ensuring the smooth processing of claims from inception to submission. In this role, you will lead a team, manage workflows, and ensure compliance with R&D criteria while maintaining high-quality reporting standards. You will also play a key role in client engagement, delivering educational seminars, improving record-keeping processes, and handling HMRC enquiries. Your new role Key ResponsibilitiesManage portfolio of clients from inception to review Ensuring smooth processing of jobs from information collection through to submission Organise workflow to ensure prompt completion of jobs Manage team throughout the R&D process and ensure deadlines are met Organise educational seminars with clients and present either in person or via Teams Work with clients to improve their record keeping and approach Interview clients with junior staff and ensure all R&D criterion are being met Deal with any HMRC enquiries that may arise Ensure Reports are complete and of a high standard before final review by Senior Tax Manager/Director Assist in the training of junior staff Business Development Skills, Knowledge and Expertise Degree level accreditation - engineering/software or other relevant technical area Excellent report writing skills Comfortable in client facing role Up to date knowledge of relevant legislation and case law Experience of R&D calculations preferable but not essential Experience of working as part of a team and managing staff Able to manage both staff and jobs to ensure all relevant deadlines are met What you'll need to succeed BenefitsWe offer competitive salaries and benefits, including pension, benefits hub, and an agile working policy. We provide continuous training and development opportunities, as well as mentoring and coaching from senior staff. We have a diverse and inclusive culture, where you can work with colleagues from different backgrounds and perspectives. We have a strong social responsibility ethos, and we support various charities and community initiatives We have a fun and friendly atmosphere, where you can enjoy social events and team building. What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #