62 jobs found

Job Title Transport Administrator Department Transport Location Holywell Reports To Transport Planning Manager Job Purpose: To work as part of the Transport Team reporting to the Transport Planning Manager, responsible for carrying out operational duties. Ensuring Customer Service Excellence is achieved through on time and in full transportation of finished goods in safe and cost-effective manner. Support and promote a safe, productive, and quality conscious environment built on continuous improvement. Perform all duties in accordance with Standard Operating Procedures for specific product(s) to a high-quality standard To meet all reasonable output targets as specified by the Transport planning Manager Maintain high levels of Health & Safety standards Pay Hauliers: Check self-bill costs and scrutinise other invoicing/billing. Compile costs to be billed to other departments. Invoicing and PGI queries. (Keep up to date on a daily basis). Root cause investigation of transport/haulier complaints. (Propose action plans to prevent re-occurrence and track haulier cost reclaim). Update despatch plan for products to Ireland. Assist with maintaining orders and help resolve errors. Input and validation of data required for customs clearance into SAP. Creating delivery paperwork for delivery shipments. Assist with transport load planning for UK/Western Europe. Booking overnight deliveries and updating despatch plans for products to UK/BENLUX & Ireland. Assist with compilation of transport KPI data and charts. Provide general support to the transport department as required Support site management in ensuring that site systems & procedures are operated across the site fully in accordance with company health & safety policy, quality, and environmental requirements. Ensure that group health & safety, quality and environmental policies are followed through all activities on site and that appropriate records are maintained. Support group management in the pursuit of business development and improvement programmes. Operate in compliance with ISO 37301, 45001, 14001, 9001, 50001, the company handbook and Code of Conduct. To assist with activities beyond the normal role as required Key Skills & Experience Good communication skills, verbal and written Ability to work as part of a team / delegate tasks within work area Proactive approach to meeting production requirements Proactive approach to housekeeping, 5s methodology and waste minimisation Proactive approach to Health & Safety in the workplace Good attention to detail and an understanding to meeting customer needs (OTIFs) PC literate Good working knowledge of SAP

Sales and Operations Administrator Annual Salary: £28,000 - £30,000 Location: North London Job Type: Full-time, Permanent Working Hours: 8am - 5pm, Office-Based Join a leading training provider based in North London as a Sales and Operations Administrator. This role is crucial in supporting both sales and operations activities, ensuring the smooth daily operations and delivery of high-quality training courses across various disciplines. Day-to-day of the role: Work closely with trainers and staff to ensure seamless information flow and cooperation across the company. Handle incoming calls with clients, log enquiries, and ensure comprehensive responses are provided, meeting client expectations. Maintain accurate records of sales and operational data in the company's CRM and other management systems. Process new booking forms and update management systems accordingly. Serve as a point of contact for customer inquiries, directing them to the appropriate department or personnel. Assist in resolving customer issues or complaints to ensure a high level of customer satisfaction. Manage the scheduling and logistics of training sessions, coordinating with trainers, venues, and participants. Provide administrative support to trainers to facilitate smooth training processes. Communicate training schedules and details to participants and instructors. Handle rescheduling, cancellations, or rebooking of delegates to upcoming courses. Prepare rooms and courses and manage end-of-day tidy/clean for courses held at the training facilities. Issue certificates to course bookers where required and manage post-course applications and checks. Prepare and send out course paperwork to instructors. Required Skills & Qualifications: Excellent communication and interpersonal skills. Ability to work efficiently in a fast-paced environment. Strong organisational skills and attention to detail. Proficiency in using CRM systems and managing data. Experience in handling customer inquiries and resolving issues. Ability to coordinate and manage multiple tasks simultaneously. Benefits: Stable and permanent position with standard working hours. Opportunity to work in a dynamic and supportive environment. Professional growth and development opportunities.

An excellent opportunity has arisen for an experienced Administrator to join a busy operational team on a 6-month temporary basis , supporting the delivery of large-scale maintenance and improvement projects. Monday to Friday 8-4 with 3 days working from home. 50% of the role will be phone-based liaising with customers that are residential tenants, there will be some complaints to handle also. This is a varied administrative/customer service role ideal for someone highly organised, proactive, and comfortable working in a fast-paced environment supporting both office teams and field-based operatives. The Role: Providing day-to-day administrative support to the Major Works team Supporting the delivery of responsive, cyclical, and planned maintenance activities Managing and processing orders, invoices, and compliance paperwork accurately and within deadlines Maintaining data systems, ensuring documentation is stored correctly and up to date Updating internal systems to reflect operational progress and service delivery activity Raising and distributing planned work orders to trades team, subcontractors, and third-party suppliers Booking and coordinating works in line with operational plans and project timescales Acting as a first point of contact for customer, contractor, and internal queries Preparing correspondence, reports, meeting minutes, and general office documentation The Ideal Candidate: Previous experience in an administrative role within maintenance, property, construction, housing, or a fast-paced operational environment Strong organisational skills with excellent attention to detail Confident using internal systems and Microsoft Office packages Able to prioritise workload and work effectively to deadlines and performance targets Professional communication skills with the confidence to liaise with customers, contractors, and colleagues Able to work independently while also contributing positively as part of a team

Administrator Winsford 24,784 per annum Full-time Permanent Monday to Friday, 9am - 5pm Introduction Acorn by Synergie is recruiting on behalf of our award-winning client based in Winsford for an Administrator to join their small and friendly team. This is an excellent opportunity for someone with strong administration and customer service skills who enjoys working in a fast-paced environment and delivering excellent support to customers and colleagues. Key Duties: Respond to customer telephone calls and enquiries regarding products, pricing, delivery times, and complaints. Prioritise workload and adapt to changing demands throughout the day. Produce sales quotations and convert quotations into customer orders. Prepare delivery, collection, and other relevant documentation. Provide first-class administrative support to the external sales team. Maintain accurate records and complete daily administration tasks. Carry out general office housekeeping duties. Support the wider team with additional duties where required. Requirements: Previous administration and customer service experience. Excellent written and verbal communication skills. Strong attention to detail and accuracy. Good organisational and time management skills. Confident IT and keyboard skills. Ability to work under pressure and meet deadlines. Proactive and willing to learn. Able to work independently and as part of a team. Customer-focused approach at all times. What We Offer: Permanent, full-time opportunity. Monday to Friday working hours. Friendly and supportive team environment. Opportunity to work for an award-winning company. Interested? Apply now with your up-to-date CV to be considered for this Administrator opportunity in Winsford. Acorn by Synergie acts as an employment agency for permanent recruitment.

Complaints Administrator Your new role As a key member of the team, you will support the administration of disciplinary, appeals, and complaints procedures. Your responsibilities will include: • Coordinating communications with students, staff, and external bodies • Supporting committee management, including minute-taking and follow-up actions • Managing precautionary suspensions • Ensuring compliance with institutional policies and national regulations • Providing guidance and advice on relevant procedures to students, staff, and The Union • Contributing to continuous improvement by proposing updates to codes and procedures • You will work collaboratively with colleagues to manage caseloads and ensure timely resolution of cases. What you'll need to succeed To be successful in this role, you will need: • HND/SVQ Level 4 or equivalent, or relevant practical experience • Experience working with regulatory frameworks and administrative procedures • Strong written communication and organisational skills • Ability to manage confidential information with discretion • Proficiency in IT systems and database management • A customer-focused approach and commitment to enhancing the student experience • Experience in a similar role within further or higher education is desirable. What you'll get in return • A supportive and collaborative working environment • Opportunity to contribute to meaningful institutional processes • Professional development and training opportunities • Competitive salary and benefits package • Flexible working arrangements where applicable What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Contract length: initial 3 month Pay rate: £12.79 Per Hour Location: Omagh, Northern Ireland Venesky-Brown's client, a public sector organisation in Omagh, is currently looking to recruit a Contracting Services Administrator for an initial 3 month contract on a rate of X. Responsibilities - Support the Contracting Services Team in the continued development, production and maintenance of contracts, which may include Regional/Local Health Authorities, Trusts and Republic of Ireland of Ireland, in conjunction with relevant Trust Directors, Assistant Directors and Heads of Service. - Assist in the roll-forward arrangements of Contracts with external organisations on a planned basis. - Provide assistance in supporting directorates in the contract review process and updating contracts as required, taking account of new legislation and standards. - To participate and assist the Contracting Services Team in the development of robust performance monitoring systems to ensure that contracts are within the service activity and financial targets. This will entail updating and maintaining contract monitoring spreadsheets eg monthly/quarterly contract monitoring returns, quarterly accidents/incidents (QAI), quarterly complaints/commendations (QCC) and Bed Occupancy reports as well as utilising reports from the contracts monitoring database. - Undertake all aspects of office administration utilising the Microsoft Office Packages and other ICT equipment in supporting the function of the Contracting Services Team, in particular:- - Maintaining diaries and appointments. - Maintaining and updating office stationery and supplies as necessary. - Typing of all general correspondence including letters, memos, and reports, involving the use of a number of computer packages. - Establishment and maintenance of efficient and effective filing system. - Disseminating information via e-mail. - Setting up and maintaining appropriate spreadsheets using Microsoft Excel - Dealing effectively and efficiently with telephone enquiries. - Utilise, maintaining and updating bring forward systems as necessary. - Handle incoming and outgoing mail, photocopying, binding, using fax machine etc - Assist the Contracting Services Team in the organisation and servicing of meetings, training, seminars, workshops and conferences including: - Booking and organisation of dates, venues, equipment and hospitality - Preparation and distribution of all correspondence and documentation associated with events - Liaising with appropriate personnel - Attending events to provide event management support - Preparing Agendas - Taking minutes at meetings - Typing minutes and distribution of same including implementation of actions from the meeting. - Establish and maintain communication links with a wide range of organisations and agencies. - Contribute to the formulation of protocols and templates within the department to ensure consistency of practice and contribute to the overall effectiveness of the team. - Assist with the production of Quality Assurance Reports within the Contracting Services Department. - Provide an administrative role in the tendering process of new services as and when required. - Update and maintenance of the Departments Contract Monitoring database - Assist the Contracting Services Team to maintain a comprehensive contracts directories Essential Skills: - 5 GCSEs including English and Maths and 1 years experience working in an administration and clerical environment. Or - 3 years experience working in an administration and clerical environment. - Ability to work on own initiative - Flexibility - Ability to plan effectively to meet deadlines - Ability to organise complex material - Ability to maintain and respect confidentiality - Good oral and written communication skills - Ability to work as part of a team - Filing systems - Computer Systems Desirable Skills: - Experience of working within a contracting environment - Experience of Microsoft Packages

Berry Recruitment are NOW hiring for a committed and experienced Customer Service Administrator work for a well-known supplier of consumables based in Abingdon, Oxfordshire on a hybrid working schedule. This is more than just a job - it's your chance to join a well-established company with a fantastic reputation in the industry, known for its friendly culture and supportive leadership. Role: Customer Service Administrator Location: Abingdon, Oxfordshire Salary: 28,000 Per Annum ( plus discretionary monthly commission (which is circa 3k pa) Hours: 08:30 - 17:00 Benefits: Benefits: 25 days holiday About the role: As Customer Service Administrator our duties will be: Act as first point of contact for customer enquiries via phone and email, delivering professional and timely support. Process orders received through email, telephone, and online platforms including Amazon. Use CRM systems to log, assess and resolve customer issues and complaints in line with company procedures. Liaise closely with Sales and internal departments to coordinate order fulfilment and ensure smooth service delivery. Issue and manage credit note requests in accordance with approval processes. Maintain accurate documentation and ensure compliance with company and regulatory requirements. Support team targets and contribute to continuous improvement within the customer service function About you: Previous knowledge and experience in a similar role Experience using Microsoft Dynamics ERP or similar, e.g. Sage, SAP, etc. Ability to work independently and in a team-oriented environment Accurate and timely data entry Enjoys working in a busy, fast-paced environment Working to strict time deadlines Strong work ethic and takes pride in doing a good job All round IT competency No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" For more information and to apply, contact the Oxford branch of Berry Recruitment - (phone number removed) or click 'Apply Now' to submit your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Ready to take the next step in your career and join a fast-paced, supportive team?We're offering an exciting opportunity for a Customer Service Administrator to join a leading client in Huddersfield on a temporary basis-with strong potential to become permanent. Immediate start available - don't miss out! Why you'll love this role: Work-life balance: 4 days on, 4 days off-structured and predictable Flexible shifts: 05:30 - 16:30 (2 days) 10:00 - 21:00 (2 days) Competitive pay: £12.82-£13 per hour + exclusive Reed benefits Convenience: Free on-site parking What you'll be doing: Be the key point of contact for customers, ensuring a seamless journey from order to delivery Accurately process and manage orders within the planning system Coordinate delivery schedules , negotiating suitable times with customers Resolve queries, complaints, and safety-critical issues quickly and professionally Keep systems updated to support efficient planning and operations Track KPIs, log additional costs, and support day-to-day admin functions What you'll bring: Proven customer service experience (essential) Ability to thrive in a fast-paced, team-focused environment Strong organisation and communication skills A professional, proactive attitude with a customer-first approach If you're organised, motivated, and ready to make an immediate impact, we want to hear from you. Apply today and take the first step towards a rewarding new opportunity!

Accountable to: CEO Place of work : The Southmead Project, BS10 6AS Hours: 4 days per week (30 hours) between 9.00am and 5.00pm Interview date: Friday 29th May Salary: £48,000 p/a pro rata Contract: 1 year fixed term (covering a maternity leave position) The Southmead Project is an equal opportunities employer providing free specialist counselling and support for survivors of abuse across Bristol and surrounding areas. Our recruitment is done in line with safer recruitment practices. We welcome people of any race, ethnicity, gender identity, sexual orientation, class, ability, language, religion and cultural background. We value the differences between people and affirm each person as an individual. We value our team very highly and pride ourselves on being a supportive employer. We provide the following benefits to encourage a supported, well-rounded and enriched practice: Paid supervision for 1.5 hours per month, with an external supervisor of that person s choice Line management for 1 hour per month Training budget of £500 per year to spend on relevant training of that person s choice Employer pension contribution of 5% Generous annual leave allowance and paid sick leave Cycle to work scheme Optional private counselling for up to 12 sessions per year with an external counsellor of that person s choice Therapeutic Management To manage and support a staff team, including the Head of Active Recovery, a Counselling Lead, Nexus Counselling Manager, a Family Support Group Facilitator, and administrators. To oversee all of the charity s therapeutic services and ensure that efficient and high-quality services are delivered. To be the charity s Designated Safeguarding Lead to respond effectively and efficiently to safeguarding concerns. To ensure staff are sufficiently trained in adult and child safeguarding and that training records are kept up-to-date. To oversee the charity s pre-trial therapy processes and be a point of contact for the police. To develop and improve the charity s therapeutic services, including any expansion of the services. To manage therapeutic recruitment, inductions and training. To hold monthly staff meetings and service team meetings when needed. To oversee the individual and group supervision arrangements and reporting for all staff. To manage and have overall responsibility for the ongoing use of an online Case Management System, ensuring that data is inputted accurately for reporting purposes. To support the charity s quality assurance and development of its services through monitoring and responding to client feedback and outcomes data. To develop the charity s survivor voice work and ensure that the charity s services are informed by survivors and their lived experience. To manage any complaints raised by clients. Leadership To work collaboratively as part of a Leadership Team to make decisions and resolve issues affecting the day-to-day running of the charity and management of its staff team. To strategically plan and develop the therapeutic services of the charity. To develop relationships with partner agencies and professionals to raise awareness of our therapeutic services and strengthen our work. To build and maintain a positive working relationship with the Board of Trustees. To attend and contribute to trustee meetings and trustee working group meetings, reporting on the therapeutic services and any clinical matters arising. To assist in promoting the charity by attending all relevant meetings directly connected with your work. To undertake any other duties appropriate to the needs of the charity. Client Work To provide one-to-one counselling for survivors of abuse of all genders, both online / by phone and face-to-face, with a caseload of approximately 4 clients. To maintain confidential and accurate counselling notes of all sessions. To attend monthly one-to-one clinical supervision with a supervisor approved by the Southmead Project. (Supervision is a requirement of this charity as members of the British Association of Counselling and Psychotherapy). To attend monthly one-to-one line management meetings. To work to the British Association of Counselling and Psychotherapy ethical guidelines. To work within the framework, spirit and ethos of the Southmead Project s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies. All members of staff, paid and unpaid, are required to undergo the enhanced level of Disclosure and Barring Service check. Person Specification ESSENTIAL: Diploma in Counselling (British Association of Counselling & Psychotherapy (BACP) accredited course or equivalent); and to have BACP accreditation or be working towards BACP accreditation or equivalent. To be a registered member of BACP, UKCP, NCS or equivalent professional body, with over 5 years of supervised counselling experience. Significant experience of providing one-to-one counselling for survivors of abuse and carrying out initial assessments and risk assessments. Significant knowledge and understanding of the issues affecting this client group and the impact of trauma. Significant line management and appraisal experience with the ability to effectively co-ordinate a team. The ability to support staff to foster a positive working environment and deliver a high quality of service. Experience of recruiting staff, including inductions and training. Experience of managing safeguarding concerns and supporting others to act in accordance with safeguarding policies and in the best interests of the client or those at risk. The ability to work with clients online or by phone. Experience of working collaboratively as part of a leadership team and ability to contribute to an organisation s future development. Experience of developing and maintaining working relationships with partner agencies and professionals. Excellent organisational and planning skills. Excellent IT skills and experience of using Microsoft Word and Excel, with the ability to confidently use and support others with an online Case Management System. Excellent communication skills, both verbal and written. A commitment to identifying ongoing personal development and training needs and to take appropriate action to ensure these needs are met. The ability to keep accurate and confidential records of client work. Experience of being a client in a formal counselling relationship. Experience of and commitment to working with diversity. To have the capacity to work flexibly within a small professional team. The ability to manage own time and work load effectively. The ability to chair meetings DESIRABLE: Training in trauma processing approaches, such as EMDR, Narrative Exposure Therapy (NET), brainspotting, trauma-focused CBT, and Rewind Technique. Experience of working within a community-based organisation. Experience of working with people that have used drugs or alcohol to cope with trauma. Experience of running therapeutic groups. Experience of delivering training.

Immediate Compliance Officer Needed for a short term, initial 6 week contract. As a Compliance Officer, you will play a key role in supporting the management of electrical safety compliance, ensuring inspections, remedial works, servicing programmes, and certification are effectively monitored and recorded. You will work closely with residents, contractors, internal teams, and managers to help maintain high standards of safety and regulatory compliance while delivering excellent customer service. Key Responsibilities Manage and maintain compliance systems, databases, trackers, and records accurately Coordinate electrical inspection programmes, appointments, remedial works, and follow-up actions Monitor compliance performance and ensure works are completed within target timescales Liaise with residents, contractors, and internal teams to arrange access and resolve issues Raise, update, track, and complete works orders in line with procedures and service standards Ensure electrical certification and compliance documentation is accurately recorded and maintained Respond to resident enquiries, complaints, and service requests professionally and efficiently Support investigations relating to compliance cases, complaints, and access issues Prepare reports, correspondence, and performance information for management Monitor outstanding actions and proactively chase overdue works and documentation Support continuous improvement and ensure compliance processes meet regulatory requirements What I am Looking For Experience working within compliance, housing, property services, repairs, or facilities management Knowledge of electrical compliance processes within social housing or property management is desirable Strong administrative and organisational skills with excellent attention to detail Experience managing contractors, appointments, and service delivery Confident using databases, compliance systems, and Microsoft Office Excellent communication and customer service skills Ability to prioritise workload and work to deadlines and targets Experience handling complaints or resolving customer issues is advantageous

An experienced Damp Surveyor is sought to join the Property Services team of a well-established housing association in Kent. Reporting to the Senior Surveyor, this is a permanent position for a technically strong candidate with a solid grounding in building pathology; damp and mould diagnosis; and property defects. Experience within housing; whether private or local authority; is highly desirable. The Role To deliver surveying, maintenance and planned works across the organisation's property portfolio. This includes all aspects of property maintenance, major works, responsive repairs, planned works, refurbishment, fire management, servicing, voids, cyclical redecorations, estate improvements, environmental, energy, newbuild and regeneration. To monitor the performance of contractors and ensure all projects are completed to compliance standards, specification, schedule and cost keeping detailed digital records of various aspects of the work, based upon frequent site visits and ensure the asset management database is updated. To deliver a continual plan of Stock Condition Surveys, new build pre-occupation fire inspections and all building related technical and/or advisory services. Accountabilities Providing technical support to the organisation and its customers, conduct property surveys, diagnose defects. Designing and specifying works, obtain estimates, oversee delivery, monitor project expenditure and complete sign-off. Acting as contract administrator or other role as appropriate and use standard forms of contract to administer the works. Overseeing quality control and supervision for each contract, ensuring adequate provision is made on site for building legislation and health & safety requirements. Undertaking inspections and audits of the partnering contractors, servicing maintenance contract and defects within new homes by visiting site. Reviewing completed work against the schedule/contractors' invoices and resolving issues as necessary. Completing fire risk assessments and audit FRA's of others. Validate works needed and signing off fire remedial works. Completing stock condition surveys and asbestos condition surveys, ensuring that all records are maintained appropriately. Providing management reports and schedules of defects when necessary and certify rectification of snagging items. Working closely with the Building Safety Managers ensuring all relevant legislation is being adhered to. Ensure safety, quality control and productivity assessments are carried out so that all work complies with current codes of practice, standards and legislation, particularly Health and Safety. Ensuring all Section 20 & tender processes are completed in a timely way. Ensuring data integrity ensuring compliance with GDPR regulations. Investigate and resolve any CRM tasks, enquiries or complaints raised by customers relating to projects or services provided by the organisation. Providing out of hours telephone cover on a rota basis, as required. Complaints Lead Officer: Responsible for managing complaints in line with our policy and the Housing Ombudsman Complaint Handling Code. This will include appropriate and proportionate resolutions and accurate record keeping. Keeping accurate records and manage all data in accordance with our Data Governance Framework, relevant legislation, and best practice. Requirements Entry Requirements: A strong understanding of building pathology and construction techniques is essential, alongside knowledge of budgeting processes and standing orders. Candidates should be familiar with the processes involved in conducting stock condition surveys, fire risk assessments and asbestos reinspection, as well as a good working knowledge of landlord and tenant legislation; including leases and resident consultation requirements. Experience managing and inspecting all aspects of major works; responsive repairs; planned improvements; and service and cyclical contracts is required, together with knowledge of forms of contract and contractor management. A working knowledge of residential property and housing legislation is expected; including experience of working in occupied buildings, building regulations (with particular reference to parts A, L, M and P), conservation consent and TPO management. Candidates should bring experience of liaising with customers and occupants across projects of varying scale and complexity, alongside knowledge of party wall regulations, disrepair legal protocol and stock and asset management principles backed by practical experience. A current understanding of health and safety legislation as it applies to property maintenance, construction, repairs and refurbishment is essential. A good working knowledge of Microsoft Office; particularly Excel and Word; is required. Candidates must also have appropriate means of transport and the flexibility to undertake work-related activities outside of core hours. Proficient Requirements: A higher, further or professional education qualification in a building/construction related discipline or similar. A sound knowledge of building construction technology, contract administration, statutory authorities and legal requirements. A sound knowledge of building regulations, parts A, M, P and L. An understanding of the RRO 2005 and in conducting Fire Risk Assessments. Expertise in a building construction, surveying or planned maintenance projects environment. Ability to produce good accurate written reports and communicate with customers and other lay persons in addition to building professions. Ability to understand and work with contract drawings, specifications, tender documentation and legislative documents. A good understanding of the section 20 process. A good understanding of budgeting processes and standing order - Responsible for budget control. If this sounds like your next move; it's well worth a confidential conversation with our team. Get in touch to find out more or apply now. About Marks Consulting Partners Marks Consulting Partners is a specialist public sector recruitment consultancy with over a decade of experience placing exceptional talent across Property Services; Housing Services; General Practice; Town Planning; Regeneration and Development; and Building Consultancy. With 267 public sector clients; a 96% repeat business rate; and a 100% client recommendation rate; we are proud to be trusted partners to the organisations we work with.

About The Role Please note this is a full-time, office-based role. Every day at Alzheimer's Society, people affected by dementia turn to us for support, guidance and hope. As the UK's leading dementia charity, we provide information and support, fund research, improve care, and campaign for lasting change. Do you enjoy helping people? Are you someone who takes pride in delivering great support and keeping things organised? If so, this could be the role for you. Behind every donation and fundraising event is a team of people working together to make a difference. As a Fundraising Support Administrator, you will play an important part in helping us support our fundraisers, volunteers and supporters. You will join our Supporter Experience and Optimisation Team and work closely with the Fundraising Support Team Leaders. From processing donations and responding to enquiries, to resolving concerns with empathy and care, your work will help create a positive experience for everyone who connects with us. This is a varied and rewarding role for someone who enjoys problem solving, teamwork and working in a fast-moving environment where no two days are the same. What you'll be doing In this role, you will help keep our fundraising support activities running smoothly while delivering a positive experience for supporters, staff and volunteers. You will: - Process donations, complete financial administration and maintain accurate records - Respond to enquiries from supporters and colleagues in a professional and helpful way - Resolve complaints sensitively and help people feel listened to and supported - Support projects, team improvements and day-to-day administrative tasks - Organise and prioritise your workload while working collaboratively with colleagues across the organisation About you We are looking for someone who enjoys helping others and is motivated by delivering high quality work and support. You will be a positive and supportive team member with a genuine commitment to providing a great experience for supporters, staff and volunteers. Are you organised and detail-focused? Can you communicate clearly and build positive relationships with a wide range of people? Are you comfortable managing different priorities and working independently when needed? To succeed in this role, you will bring: - Strong IT skills and confidence using databases and Microsoft Office applications - Experience of financial processing, including cash handling and reconciliation - Excellent communication, organisation and timekeeping skills - The ability to manage projects, prioritise workloads and work independently - A proactive, inclusive and solution-focused approach with strong attention to detail At Alzheimer's Society, our people make a real difference every day. In return, we offer a supportive and inclusive environment, opportunities to learn and develop, and a range of benefits that support wellbeing and work-life balance. If you're excited about this role but your experience does not match every requirement, we would still love to hear from you. Interviews are provisionally planned to take place face to face during the week commencing 8th June. About Alzheimer's Society Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we're working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. Our hiring process During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team via for application support or any adjustments you might need. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice. We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website. Giving back to you Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

Job Overview I am looking for a highly organised and detail-oriented Sales Order Processor to Join my clients team. This role combines sales order processing, administrative support, and customer service, ensuring orders are managed efficiently from receipt through to delivery while maintaining excellent customer relationships. Key Responsibilities Accurately process customer sales orders using internal systems Verify order details, pricing, and availability of products/services Liaise with internal departments (sales, finance, logistics) to ensure timely fulfilment Monitor order progress and update customers on delivery status Handle customer enquiries via phone and email in a professional manner Resolve order discrepancies, queries, and complaints efficiently Maintain and update customer records and databases Assist with invoicing, documentation, and general administrative tasks Support the wider team with ad hoc administrative duties Skills & Experience Required Previous experience in sales order processing, administration, or customer service Strong attention to detail and high level of accuracy Excellent organisational and time management skills Confident communicator with a professional telephone manner Ability to work under pressure and meet deadlines Proficient in Microsoft Office (especially Excel and Outlook) Experience using ERP/CRM systems (e.g. Sage, SAP, or similar) is desirable Personal Attributes Proactive and self-motivated Strong problem-solving skills Team player with a flexible approach Customer-focused mindset

Property Manager Basic salary £35,000. We are looking for an experienced Property Manager who will be part of a team of Property Managers jointly managing a portfolio of 200 properties. Property Manager You will work for a supportive company that encourages personal development and looks to support your career in the property industry. Property Manager Managing maintenance issues reporting back to both the landlord and tenant. Co-ordinating contractor diaries and ensuring reported maintenance issues are attended to and remedied in a timely fashion. Obtain maintenance quotes where necessary. Authorise invoices and utility bills. Deal with all landlord and tenant correspondence. Send out check out reports and negotiate deposit returns. Deal with initial complaints at early stages, where appropriate and able. Referral of sales leads. Property Manager A problem solver and someone who can diagnose basic repairs so as not to waste time/ Excellent telephone manner. Good listening and communication skills. Ability to problem solve and diffuse situations. Professional approach to customer service. Strong time management skills. Working knowledge of Microsoft products, Word, Excel, Teams. Can-do attitude. Property Manager Basic salary £35,000. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.

A client of ours in the Bury St Edmunds area are recruiting a Financial Planning Administrator to join their team. This is a full-time permanent position working Monday - Friday 9.00am - 5.00pm (35 hour week). Paying a negotiable salary depending on experience. This is a hybrid role working 2 days from home and 3 days in the office after a successful probation. Key Duties include but are not limited to: Prepare financial planning packs Maintain client records in keeping with current processes so that they are kept up to date with all related correspondence uploaded to appropriate systems Ensure all documents are saved and named correctly. Support, train and develop new team members. Obtain information, answer questions, liaising with third parties as appropriate to ensure efficient client service. Keep Financial Planners and clients up to date with progress and flag any concerns or complaints to your manager Adopt new technology and ways of working but feeding back where a process could be developed or improved Processing work in a timely manner Maintain and update my talent development record Cover reception when needed Skills and Experience required to be considered for this Financial Planning Administrator position: Minimum 4-5 years admin and secretarial experience Proficient in using systems and PC processes Providing accurate and timely administrative support High attention to detail Highly organised Excellent written and verbal communication skills Great Benefits to working for this company include: Pension (6% company contribution & 3% employee contribution) Bupa cash plan Hybrid working after probation 25 days' holiday + 1 day off for birthday, plus bank holidays Christmas Shutdown Income Protection Learning & Development provided by team internally If you feel like you meet the above criteria & would like to be considered for this Financial Planning Administrator position, please apply with your CV.

Role: FM Contract Administrator Location: Beeston Salary: £14.00ph PAY Hours: 8am - 5pm Monday to Friday Duration: 3 months Temp to Perm MAIN PURPOSE OF FM SCHEDULER: The Scheduler will be responsible for managing incoming calls, workforce planning and reactive maintenance work coming through from external clients.Reporting to the Contract Managers, to work as part of the Contract Management Team, carrying out the duties below. FM SCHEDULER DUTIES & RESPONSIBILITIES: Scheduling work across the stated contract Reacting to emergencies raised by the client and overseeing engineer's attendance Plan efficiencies of location and response time improvements Schedule PPM's / WAF's to Subcontractors. Taking ownership of workload daily Diagnose technical abilities and fault reported to determine "P" code is correctly applied. Handling customer complaints or queries via telephone, email or letter. Manage completion of PPM's on Maximo. Manage completion of reactive tasks on Maximo. Control and issue engineer's uniform. Production of monthly performance report. Management of Contract performance schedule. Chasing subcontractors' reports/schedules To achieve the teams agreed performance targets and ensure that SLA's are met FM SCHEDULER SKILLS & KNOWLEDGE: IT Knowledge:o MS Officeo CAFM Systems ESSENTIAL FM SCHEDULER EXPERIENCE: Previous experience in a customer facing role (Customer Services, Admin, PA, Project Management) Excellent communication skills and ability to work well as part of a team Ability to work in a fast-paced environment, multitask and make effective decisions quickly Experience of working in financial performance penalties This PFI contract has responsibility for four mental healthcare sites delivering Hard FM, fabric, pest control, window cleaning, manned guarding and grounds maintenance. Apply now Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.

Administrator Regulatory Advisor (Administrative) Farnborough (Hybrid Working) Long-term Temporary Assignment Competitive Hourly Rate About the Role We are currently recruiting for a Regulatory Advisor to join a global premium automotive brand on a long-term temporary basis. This is an exciting opportunity to work within a fast-paced regulatory team, supporting the management of customer complaints, DSARs, and key administrative processes. You will play a vital role in ensuring high-quality service delivery, regulatory compliance, and excellent customer outcomes, while managing a high-volume workload. Key Responsibilities Log and manage DSARs, complaints, and claims accurately Triage and respond to high volumes of emails (approx. 500 daily) across multiple inboxes Process incoming postal correspondence and same-day actions Issue acknowledgement letters and manage exception reporting to meet SLAs Support with FOS referrals and regulatory case handling Provide guidance and support to internal teams and stakeholders Maintain accurate records and ensure compliance with regulatory standards About You We're looking for someone who thrives in a busy, structured environment and has a strong eye for detail. You will have: Previous experience in administration, customer service, or complaints handling Strong organisation and time management skills Ability to work independently and manage a high-volume workload Excellent communication and interpersonal skills A proactive mindset with the ability to prioritise and multitask effectively What's in It for You Opportunity to join a well-established, global brand Gain valuable experience in regulatory compliance and customer experience strategy Develop skills in: Conflict resolution Stakeholder engagement Data analysis Hybrid working environment Competitive pay + performance bonus Generous holiday allowance Apply Now If you're a detail-oriented professional who enjoys working in a fast-paced environment and delivering excellent service, we'd love to hear from you. #

Major Recruitment Oldbury are delighted to be recruiting for our well known West Bromwich client who are seeking a Sales Administrator to start immediately. Hours of work are Monday to Thursday 7am to 4pm with a 2.30pm finish on Fridays. Parking is available. Duties and tasks will include: Achieving high standards of customer care with existing and new customers. Maintain positive customer relations helping customers and co-ordinating sales by responding to enquires via website, telephone, or email Provide support to Sales team and IC department to co-ordinate and complete Customer quotes. Manage customer booking requirements for waste inputs and ensure all documentation has been completed and ensure the relevant transport booking is completed Liase with Technical Team on all bookings to ensure all Pre-Acceptance documentation has been received Raise customer invoices in a timely manner and ensure they are correct and agree to the customer quotation Resolve any customer invoice queries and ensure credit notes are raised as necessary Manage any customer complaints as required and resolve issues as they arise Candidates welcome to apply for the role will have the following: Administration experience Customer service experience Major Recruitment is acting as an Employment Agency in relation to permanent vacancies and as an Employment Business in relation to temporary or contract vacancies, as defined under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. INDLS

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: People Support Administrator Location: Warwick / Mondays and Tuesdays on site Contract Type: 6 months Role Purpose To act as the first point of contact for employees and external providers, delivering high-quality customer service and administrative support across a range of People Support activities. This role is focused on ensuring a positive employee experience through effective query resolution, accurate administration, and proactive support across onboarding, offboarding, payroll, benefits, recruitment, and employee records. The role involves handling employee enquiries through multiple communication channels including phone, live chat, and ticketing systems, resolving issues efficiently and empathetically, maintaining accurate records, and supporting key business processes. The successful candidate will contribute to continuous improvement initiatives while ensuring compliance with company policies, procedures, and data protection standards. Key Responsibilities Act as the first point of contact for employee and external provider queries, delivering professional, timely, and customer-focused support. Provide administrative support across a range of People Support functions including onboarding, offboarding, payroll, recruitment coordination, employee benefits, and general HR administration. Respond to and manage enquiries through phone calls, live chat, email, and ticketing systems, ensuring issues are resolved within agreed service levels. Maintain and update employee records accurately within HR systems and internal databases. Support the administration of employee time and attendance records, ensuring accuracy and compliance with company procedures. Assist with annual business activities including salary review processes, benefits administration, and employee communications. Investigate and resolve employee queries relating to systems, policies, processes, and general People Support matters. Escalate complex or unresolved cases appropriately, ensuring clear and accurate documentation is maintained. Support complaint handling and difficult conversations professionally and empathetically to achieve positive outcomes. Identify recurring issues and recommend improvements to processes, systems, and employee guidance materials. Assist in maintaining and updating knowledge base articles and self-service resources to improve employee self-service capability. Ensure all activities are completed in line with company policies, GDPR, confidentiality, and data protection requirements. Work collaboratively with internal teams and external providers to ensure a seamless employee support experience. Carry out additional administrative and support duties as required by management. Skills & Capabilities Strong customer service and administrative experience within a fast-paced environment. Excellent communication skills, both written and verbal. Ability to manage multiple tasks and prioritise workload effectively. Strong attention to detail and accuracy in record management and data handling. Confident handling employee queries and resolving issues professionally and empathetically. Good problem-solving and organisational skills. Experience using HR systems, ticketing platforms, and Microsoft Office applications. Ability to work collaboratively across teams and build positive working relationships. Understanding of confidentiality, data protection, and GDPR principles. Comfortable working with processes, procedures, and service level agreements. Proactive approach to continuous improvement and enhancing customer experience. Adaptable and flexible with changing business needs and priorities. Experience & Qualifications Previous experience in customer service, administration, HR support, employee services, or shared services environments. Experience working with HR systems or case management/ticketing systems is desirable. Experience handling employee queries, complaints, or administrative processes. Good understanding of data protection and confidentiality requirements. Experience in a high-volume support environment would be advantageous. Knowledge of payroll, onboarding, recruitment, or employee lifecycle administration is beneficial but not essential. Apply now! Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.