Ernst & Young Advisory Services Sdn Bhd
City, Belfast
Manager, Business Consulting, Life Sciences, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 10 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity Life Sciences is a rapidly growing sector in EY Ireland. Within this area, we are building significant Life Sciences Commercial, Market Access, R&D Medical capability, with an ambition to become the leading Life Sciences Strategy practice in Ireland. We intend to focus these roles along the whole Life Sciences R&D Medical, Commercial and Market Access value chain with a strong portfolio of offerings for Pharmaceutical/Biotech/Med Tech organisations. The role will operate as part of the wider Health Sciences & Wellness team as well as holding the specific accountabilities set out below. Joining the Life Sciences team as a Manager gives the right candidate the opportunity to accelerate their career in Life Sciences business consulting and help shape how EY takes the Life Science business forward by bringing innovative solutions to the pharmaceutical / biotech / medtech sector and changes to health systems currently facing major affordability and delivery challenges. The nature of the role demands a hybrid skill set that combines commercial strategy, qualitative and quantitative rigour to problem solving, with strong creative intuition and a growth can-do mindset. Your key responsibilities Engagement responsibilities, which include: Managing multiple clients and project teams, ensuring a deep understanding of the main challenges for pharmaceutical/ Biotech/Med Tech organisations across the commercial value chain and the delivery of high-quality insights by applying critical thinking Partnering with clients to resolve their most pressing challenges in areas such as franchise/portfolio/disease strategy and asset positioning; product launches, commercial & medical affairs alignment; evidence, market access, pricing and reimbursement strategies; delivering innovative health care solutions to improve patient care pathways Delivering high quality engagements and solutions to clients by leveraging your skills and experience and ensuring all team members are fully aligned on the project scope, deliverables and timelines Building and fostering trusted relationships with new and existing clients Identifying and acting on opportunities within projects and across both your own and EY's network of clients to secure and contribute to new business proposals, pitches and business growth as required People responsibilities, which include: Supporting the Partners/Directors with the allocation of resource to each project Developing junior team members through supervising, coaching and mentoring Contributing to performance feedback & people initiatives including training, recruiting and retaining talent within the Life Sciences Community Other responsibilities, which include Driving internal initiatives aimed at accelerating EY's leadership in Life Science Consulting Contributing to practice thought leadership through writing and speaking engagements To qualify for the role, you must have At least moderate amount of experience gained in a combination of a traditional management consulting environment and/or a Global Pharmaceutical / Biotech or Med Tech organisation.A combination of both consulting and industry experience is preferred. A proven track record in delivering projects and engagements in one of the core areas: Commercial Strategy; Pricing, Reimbursement and Market Access; Digital Therapeutics; Real World Evidence; Innovative Contracting; New Product Planning and Business Development & Licensing High level of comfort in a consulting role and experience with a client-facing position in an agency/consulting environment, including leading client workshops and developing and delivering strategic recommendations Experience working in multidisciplinary teams and ideally across regions/countries. Experience in a thought leadership role, demonstrated through writing (blog, white paper, etc.) and/or speaking engagements Ideally, you will also have Preferably hold an MBA or Advanced Degree in Health Economics, Health Policy and/or Pharmaceutical Sciences (preferred but not mandatory) Ability to write to a high standard, fluent/native in English with additional major languages desired A willingness to travel and work overseas What we look for We're looking for talented and committed individuals who are intellectually curious and passionate about helping clients find innovative and implementable solutions to complex business problems. You'll need excellent communication and negotiation skills to work comfortably at senior client levels and with EY engagement partners and directors. If you're energized and ready to become part of the Life Sciences team that's poised to take the industry by storm, this role is for you. Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Apply now. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
May 07, 2026
Full time
Manager, Business Consulting, Life Sciences, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 10 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity Life Sciences is a rapidly growing sector in EY Ireland. Within this area, we are building significant Life Sciences Commercial, Market Access, R&D Medical capability, with an ambition to become the leading Life Sciences Strategy practice in Ireland. We intend to focus these roles along the whole Life Sciences R&D Medical, Commercial and Market Access value chain with a strong portfolio of offerings for Pharmaceutical/Biotech/Med Tech organisations. The role will operate as part of the wider Health Sciences & Wellness team as well as holding the specific accountabilities set out below. Joining the Life Sciences team as a Manager gives the right candidate the opportunity to accelerate their career in Life Sciences business consulting and help shape how EY takes the Life Science business forward by bringing innovative solutions to the pharmaceutical / biotech / medtech sector and changes to health systems currently facing major affordability and delivery challenges. The nature of the role demands a hybrid skill set that combines commercial strategy, qualitative and quantitative rigour to problem solving, with strong creative intuition and a growth can-do mindset. Your key responsibilities Engagement responsibilities, which include: Managing multiple clients and project teams, ensuring a deep understanding of the main challenges for pharmaceutical/ Biotech/Med Tech organisations across the commercial value chain and the delivery of high-quality insights by applying critical thinking Partnering with clients to resolve their most pressing challenges in areas such as franchise/portfolio/disease strategy and asset positioning; product launches, commercial & medical affairs alignment; evidence, market access, pricing and reimbursement strategies; delivering innovative health care solutions to improve patient care pathways Delivering high quality engagements and solutions to clients by leveraging your skills and experience and ensuring all team members are fully aligned on the project scope, deliverables and timelines Building and fostering trusted relationships with new and existing clients Identifying and acting on opportunities within projects and across both your own and EY's network of clients to secure and contribute to new business proposals, pitches and business growth as required People responsibilities, which include: Supporting the Partners/Directors with the allocation of resource to each project Developing junior team members through supervising, coaching and mentoring Contributing to performance feedback & people initiatives including training, recruiting and retaining talent within the Life Sciences Community Other responsibilities, which include Driving internal initiatives aimed at accelerating EY's leadership in Life Science Consulting Contributing to practice thought leadership through writing and speaking engagements To qualify for the role, you must have At least moderate amount of experience gained in a combination of a traditional management consulting environment and/or a Global Pharmaceutical / Biotech or Med Tech organisation.A combination of both consulting and industry experience is preferred. A proven track record in delivering projects and engagements in one of the core areas: Commercial Strategy; Pricing, Reimbursement and Market Access; Digital Therapeutics; Real World Evidence; Innovative Contracting; New Product Planning and Business Development & Licensing High level of comfort in a consulting role and experience with a client-facing position in an agency/consulting environment, including leading client workshops and developing and delivering strategic recommendations Experience working in multidisciplinary teams and ideally across regions/countries. Experience in a thought leadership role, demonstrated through writing (blog, white paper, etc.) and/or speaking engagements Ideally, you will also have Preferably hold an MBA or Advanced Degree in Health Economics, Health Policy and/or Pharmaceutical Sciences (preferred but not mandatory) Ability to write to a high standard, fluent/native in English with additional major languages desired A willingness to travel and work overseas What we look for We're looking for talented and committed individuals who are intellectually curious and passionate about helping clients find innovative and implementable solutions to complex business problems. You'll need excellent communication and negotiation skills to work comfortably at senior client levels and with EY engagement partners and directors. If you're energized and ready to become part of the Life Sciences team that's poised to take the industry by storm, this role is for you. Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Apply now. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Associate Systems Administrator 3 days a week on site Our client is a global technology organisation delivering innovative solutions across the transportation and critical infrastructure sectors. With operations worldwide, the company develops and supports large-scale systems that help improve passenger journeys, operational efficiency, and public service delivery. Their technology supports millions of users daily through mission-critical environments and complex infrastructure platforms. Job Title Associate Systems Administrator Job Summary As part of the IT Infrastructure team, reporting to the Infrastructure Manager, you will support and maintain customer test and production environments used by large numbers of end users on a daily basis. The role involves supporting mission-critical Windows and Linux server environments, ensuring system stability, security, and operational continuity. Key Responsibilities Support and maintain Windows and Linux server estates hosting critical applications and services. Carry out user account administration, access management, and reporting activities. Ensure servers remain fully patched and compliant using WSUS or equivalent patch management solutions. Follow change management procedures to minimise operational risk and service disruption. Provide support from customer or alternative company sites where required. Adhere to company policies, procedures, and compliance standards, including security, quality, health & safety, and environmental policies. Assist with additional infrastructure and operational duties as required by management. Participate in out-of-hours support activities when necessary. Skills & Experience Essential Experience with patch management systems Strong Windows Server administration experience Experience working within structured change management environments Desirable Basic VMware administration experience Basic Red Hat Linux administration experience Education & Qualifications Essential Minimum 5 years experience within IT infrastructure or systems administration Desirable Microsoft certifications ITIL Foundation certification Degree in Computer Science, Engineering, Mathematics, or a related technical subject
May 07, 2026
Contractor
Associate Systems Administrator 3 days a week on site Our client is a global technology organisation delivering innovative solutions across the transportation and critical infrastructure sectors. With operations worldwide, the company develops and supports large-scale systems that help improve passenger journeys, operational efficiency, and public service delivery. Their technology supports millions of users daily through mission-critical environments and complex infrastructure platforms. Job Title Associate Systems Administrator Job Summary As part of the IT Infrastructure team, reporting to the Infrastructure Manager, you will support and maintain customer test and production environments used by large numbers of end users on a daily basis. The role involves supporting mission-critical Windows and Linux server environments, ensuring system stability, security, and operational continuity. Key Responsibilities Support and maintain Windows and Linux server estates hosting critical applications and services. Carry out user account administration, access management, and reporting activities. Ensure servers remain fully patched and compliant using WSUS or equivalent patch management solutions. Follow change management procedures to minimise operational risk and service disruption. Provide support from customer or alternative company sites where required. Adhere to company policies, procedures, and compliance standards, including security, quality, health & safety, and environmental policies. Assist with additional infrastructure and operational duties as required by management. Participate in out-of-hours support activities when necessary. Skills & Experience Essential Experience with patch management systems Strong Windows Server administration experience Experience working within structured change management environments Desirable Basic VMware administration experience Basic Red Hat Linux administration experience Education & Qualifications Essential Minimum 5 years experience within IT infrastructure or systems administration Desirable Microsoft certifications ITIL Foundation certification Degree in Computer Science, Engineering, Mathematics, or a related technical subject
Associate / Associate Director Environmental Consultant page is loaded Associate / Associate Director Environmental Consultantlocations: GB.Belfast - The Vantagetime type: Full timeposted on: Posted Todayjob requisition id: R-150834 Job Description Overview Shape the future of our cities and environments. You might know us for the great work we do across our wide variety of projects. We're proud to say it's thanks to our people's diversity of thought, expertise and knowledge. And when you join us, you'll be a part of this genuinely collaborative environment, where everyone's voice is valued and treated equally.We're passionate about what we do, but we don't take ourselves too seriously. Simply put, this a great place to be. So, when it comes to your life outside of work, ask us about our flexible and remote working policies designed to help you get the most out of life.As a key authority in our Environment Practice, you'll shape places and spaces that matter across our key sectors, from Aviation, Cities & Development, to Education, Energy and Transportation, while transitioning our world to a zero-carbon future.We're facing our clients' challenges head-on, from climate change to rapid urbanisation, consumerisation, economic uncertainty, security threats, and technology-driven change. It's complex work, and our teams are up to the challenge. Join us and let's deliver what's right for people and the environment. Your Role Leading on the coordination and delivery of environmental work being undertaken by multi-disciplinary teams including Environmental Impact Assessment (EIA), options appraisals and environmental management. Champion high standards of environmental performance within multidisciplinary engineering projects, influencing project development and delivering optimal environmental outcomes. Collate and edit information from a range of sources to provide clear, well written reports. Competently undertake own work to an excellent standard, and review the work of others, on time and to budget. Able to manage clients' needs in a skilled, professional manner. Spearhead and support on bid preparation and develop new areas of business for the team. Undertake Continual Professional Development in accordance with requirements of chosen professional institute. About you Degree or Masters in an environmental or science subject, with an established record as a Chartered professional. Extensive relevant post-graduate experience, ideally within a consultancy environment. Experience working major infrastructure projects. Comprehensive knowledge of the EIA process and environmental technical expertise. Experience of leadership within multidisciplinary teams. Strong report writing, verbal and presentation skills and able to review the work of others to ensure quality. Able to prioritise and work effectively under pressure. Good interpersonal skills and an ability to communicate issues and ideas effectively. Be flexible, adaptable and prepared to take on new challenges and work from other AtkinsRéalis or client office locations. Be highly self-motivated, possessing strong enthusiasm and commitment to delivering sustainable outcomes. Reward & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
May 07, 2026
Full time
Associate / Associate Director Environmental Consultant page is loaded Associate / Associate Director Environmental Consultantlocations: GB.Belfast - The Vantagetime type: Full timeposted on: Posted Todayjob requisition id: R-150834 Job Description Overview Shape the future of our cities and environments. You might know us for the great work we do across our wide variety of projects. We're proud to say it's thanks to our people's diversity of thought, expertise and knowledge. And when you join us, you'll be a part of this genuinely collaborative environment, where everyone's voice is valued and treated equally.We're passionate about what we do, but we don't take ourselves too seriously. Simply put, this a great place to be. So, when it comes to your life outside of work, ask us about our flexible and remote working policies designed to help you get the most out of life.As a key authority in our Environment Practice, you'll shape places and spaces that matter across our key sectors, from Aviation, Cities & Development, to Education, Energy and Transportation, while transitioning our world to a zero-carbon future.We're facing our clients' challenges head-on, from climate change to rapid urbanisation, consumerisation, economic uncertainty, security threats, and technology-driven change. It's complex work, and our teams are up to the challenge. Join us and let's deliver what's right for people and the environment. Your Role Leading on the coordination and delivery of environmental work being undertaken by multi-disciplinary teams including Environmental Impact Assessment (EIA), options appraisals and environmental management. Champion high standards of environmental performance within multidisciplinary engineering projects, influencing project development and delivering optimal environmental outcomes. Collate and edit information from a range of sources to provide clear, well written reports. Competently undertake own work to an excellent standard, and review the work of others, on time and to budget. Able to manage clients' needs in a skilled, professional manner. Spearhead and support on bid preparation and develop new areas of business for the team. Undertake Continual Professional Development in accordance with requirements of chosen professional institute. About you Degree or Masters in an environmental or science subject, with an established record as a Chartered professional. Extensive relevant post-graduate experience, ideally within a consultancy environment. Experience working major infrastructure projects. Comprehensive knowledge of the EIA process and environmental technical expertise. Experience of leadership within multidisciplinary teams. Strong report writing, verbal and presentation skills and able to review the work of others to ensure quality. Able to prioritise and work effectively under pressure. Good interpersonal skills and an ability to communicate issues and ideas effectively. Be flexible, adaptable and prepared to take on new challenges and work from other AtkinsRéalis or client office locations. Be highly self-motivated, possessing strong enthusiasm and commitment to delivering sustainable outcomes. Reward & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Project Administrator London (Southwark office-based) Salary: Up to £34,000 + Benefits Full-time Mon Fri (WFH Fridays) Attega is partnering exclusively with a specialist provider of healthcare environment services to recruit a Project Administrator to join their growing London team. This is a fantastic opportunity to join a professional, fast-paced environment supporting the delivery of high-quality projects across healthcare settings. The role is primarily office-based (4 days on-site), with flexibility to work from home on Fridays. The Role You will play a key role in supporting project delivery and business operations, ensuring everything runs smoothly across administration, compliance, and document control. Working closely with the Operations Director and Project Managers, you ll be responsible for keeping projects organised, compliant, and on track. Key Responsibilities Project & Executive Support Provide day-to-day admin support to senior leadership and project teams Prepare reports, presentations, and meeting documentation Take and distribute meeting minutes Compile contractor proposals and project documentation packs Maintain document registers and distribute project information Document Control & Project Coordination Manage document control processes across multiple projects Set up and administer projects on systems such as Procore Track project progress, key deliverables, and deadlines Prepare and issue progress reports and meeting packs Office & Operations Management Oversee daily office operations and facilities Coordinate company insurance and fleet administration Support procurement of site setup requirements Compliance & Governance Maintain company accreditations (ISO, CHAS, ESG, etc.) Coordinate audits, renewals, and compliance documentation Ensure all H&S documentation (RAMS, etc.) is in place and up to date What We re Looking For Essential: Strong administrative and organisational skills High attention to detail, particularly within compliance and documentation Ability to manage multiple priorities in a fast-paced environment Confident communicator (written and verbal) Proficient in Microsoft Office Experience with document control or project systems (e.g. Procore) Experience: Background in administration, operations, or business support Experience supporting senior stakeholders or directors Understanding of compliance frameworks (ISO, CHAS, etc.) Experience within construction, healthcare, or project environments (desirable) Why Apply? Join a specialist, growing business within the healthcare sector Varied and impactful role with real ownership Supportive and collaborative team environment Hybrid flexibility (WFH Fridays) Competitive salary and benefits package
May 07, 2026
Full time
Project Administrator London (Southwark office-based) Salary: Up to £34,000 + Benefits Full-time Mon Fri (WFH Fridays) Attega is partnering exclusively with a specialist provider of healthcare environment services to recruit a Project Administrator to join their growing London team. This is a fantastic opportunity to join a professional, fast-paced environment supporting the delivery of high-quality projects across healthcare settings. The role is primarily office-based (4 days on-site), with flexibility to work from home on Fridays. The Role You will play a key role in supporting project delivery and business operations, ensuring everything runs smoothly across administration, compliance, and document control. Working closely with the Operations Director and Project Managers, you ll be responsible for keeping projects organised, compliant, and on track. Key Responsibilities Project & Executive Support Provide day-to-day admin support to senior leadership and project teams Prepare reports, presentations, and meeting documentation Take and distribute meeting minutes Compile contractor proposals and project documentation packs Maintain document registers and distribute project information Document Control & Project Coordination Manage document control processes across multiple projects Set up and administer projects on systems such as Procore Track project progress, key deliverables, and deadlines Prepare and issue progress reports and meeting packs Office & Operations Management Oversee daily office operations and facilities Coordinate company insurance and fleet administration Support procurement of site setup requirements Compliance & Governance Maintain company accreditations (ISO, CHAS, ESG, etc.) Coordinate audits, renewals, and compliance documentation Ensure all H&S documentation (RAMS, etc.) is in place and up to date What We re Looking For Essential: Strong administrative and organisational skills High attention to detail, particularly within compliance and documentation Ability to manage multiple priorities in a fast-paced environment Confident communicator (written and verbal) Proficient in Microsoft Office Experience with document control or project systems (e.g. Procore) Experience: Background in administration, operations, or business support Experience supporting senior stakeholders or directors Understanding of compliance frameworks (ISO, CHAS, etc.) Experience within construction, healthcare, or project environments (desirable) Why Apply? Join a specialist, growing business within the healthcare sector Varied and impactful role with real ownership Supportive and collaborative team environment Hybrid flexibility (WFH Fridays) Competitive salary and benefits package
Pure Resourcing Solutions Limited
Stowmarket, Suffolk
Senior Operations Executive Monday-Friday 8:30am-5pm Onsite, Stowmarket Outskirts Our client is a rapidly growing PPE supply business supporting major infrastructure and construction projects across the UK. The company partners with multiple contractors, delivering compliant, high-quality PPE through a service-led and operationally robust approach. Following continued growth and new contractor appointments, the business is strengthening its operations and administrative function to ensure consistently high standards of service delivery. Role Overview The Senior Operations Administrator provides high level operational, administrative, and contractor support across the PPE supply function. The role plays a key part in onboarding new contractors, coordinating branded PPE requirements, managing contractor order portals, and providing PA style support to senior management. This position suits an experienced administrator who is highly organised, proactive, and comfortable operating in a fast paced, contractor focused environment with a high degree of responsibility and autonomy. Key Responsibilities Contractor Onboarding & Support Lead the onboarding process for new contractors joining the supply network Gather PPE requirements, branding specifications, and approval workflows Coordinate contractor specific branding requirements (logos, embroidery, print) Set up, maintain, and audit contractor order portals for accuracy and usability Act as a primary point of contact for contractor queries and operational support Operations & PPE Coordination Support the end to end PPE supply process, including order processing and dispatch coordination Liaise with suppliers to ensure on time delivery of branded and non branded PPE Maintain accurate records for compliance, audit, and contractor reporting Assist with expanding product ranges in line with contractor requirements Administrative & Executive Support Provide PA style support to senior managers, including diary management, meeting coordination, and document preparation Attend meetings and calls, taking accurate minutes and tracking follow up actions Prepare reports, summaries, and contractor communications Support general office administration and wider operational tasks Communication & Relationship Management Build and maintain strong working relationships with contractors, suppliers, and internal stakeholders Communicate clearly around orders, lead times, and service updates Represent the business professionally in meetings and external interactions Key Deliverables Professional and efficient contractor onboarding Fully functioning, accurate contractor order portals Timely and compliant delivery of PPE High quality administrative and executive support Accurate meeting documentation and action tracking Strong contractor satisfaction and operational reliability Person Specification Essential Strong administrative experience, ideally within an operational or fast paced environment Excellent organisational skills with the ability to manage multiple priorities Confident and professional communicator Strong IT skills, including Excel and online systems Experience taking accurate meeting minutes and managing follow up actions Proactive, adaptable, and highly organised approach Ability to work independently and as part of a small, growing team Desirable PA or executive support experience Experience in PPE, construction, or contractor led environments Knowledge of branding processes (print and embroidery) Experience supporting a scaling or growth stage business Understanding of PPE compliance requirements Attributes & Behaviours Customer focused and solutions driven Detail oriented, reliable, and professional Adaptable and willing to support wider business needs Strong sense of ownership and accountability
May 07, 2026
Full time
Senior Operations Executive Monday-Friday 8:30am-5pm Onsite, Stowmarket Outskirts Our client is a rapidly growing PPE supply business supporting major infrastructure and construction projects across the UK. The company partners with multiple contractors, delivering compliant, high-quality PPE through a service-led and operationally robust approach. Following continued growth and new contractor appointments, the business is strengthening its operations and administrative function to ensure consistently high standards of service delivery. Role Overview The Senior Operations Administrator provides high level operational, administrative, and contractor support across the PPE supply function. The role plays a key part in onboarding new contractors, coordinating branded PPE requirements, managing contractor order portals, and providing PA style support to senior management. This position suits an experienced administrator who is highly organised, proactive, and comfortable operating in a fast paced, contractor focused environment with a high degree of responsibility and autonomy. Key Responsibilities Contractor Onboarding & Support Lead the onboarding process for new contractors joining the supply network Gather PPE requirements, branding specifications, and approval workflows Coordinate contractor specific branding requirements (logos, embroidery, print) Set up, maintain, and audit contractor order portals for accuracy and usability Act as a primary point of contact for contractor queries and operational support Operations & PPE Coordination Support the end to end PPE supply process, including order processing and dispatch coordination Liaise with suppliers to ensure on time delivery of branded and non branded PPE Maintain accurate records for compliance, audit, and contractor reporting Assist with expanding product ranges in line with contractor requirements Administrative & Executive Support Provide PA style support to senior managers, including diary management, meeting coordination, and document preparation Attend meetings and calls, taking accurate minutes and tracking follow up actions Prepare reports, summaries, and contractor communications Support general office administration and wider operational tasks Communication & Relationship Management Build and maintain strong working relationships with contractors, suppliers, and internal stakeholders Communicate clearly around orders, lead times, and service updates Represent the business professionally in meetings and external interactions Key Deliverables Professional and efficient contractor onboarding Fully functioning, accurate contractor order portals Timely and compliant delivery of PPE High quality administrative and executive support Accurate meeting documentation and action tracking Strong contractor satisfaction and operational reliability Person Specification Essential Strong administrative experience, ideally within an operational or fast paced environment Excellent organisational skills with the ability to manage multiple priorities Confident and professional communicator Strong IT skills, including Excel and online systems Experience taking accurate meeting minutes and managing follow up actions Proactive, adaptable, and highly organised approach Ability to work independently and as part of a small, growing team Desirable PA or executive support experience Experience in PPE, construction, or contractor led environments Knowledge of branding processes (print and embroidery) Experience supporting a scaling or growth stage business Understanding of PPE compliance requirements Attributes & Behaviours Customer focused and solutions driven Detail oriented, reliable, and professional Adaptable and willing to support wider business needs Strong sense of ownership and accountability
Senior Finance Manager Location: Harrogate Salary: £75,000 Robert Half Finance & Accounting are recruiting for a Senior Finance Manager to join a growing, client-focused business based in Harrogate. This is a senior operational finance role with responsibility for leading a team delivering high-quality client finance services across a diverse portfolio. Reporting into the UK Finance Director, this role will suit an experienced finance leader who enjoys combining strong financial control, people leadership, and client service excellence within a fast-moving, service-led environment. The Role As Senior Finance Manager, you will take ownership of the day-to-day operational delivery of client finance, leading a team of Finance Managers and ensuring that financial reporting, controls, and client obligations are delivered consistently and to a high standard. You will act as a senior escalation point for clients, while remaining hands-on and visible, supporting both your team and stakeholders to ensure deadlines, SLAs, and contractual obligations are met. Key Responsibilities Lead and manage a team of Finance Managers, setting objectives, KPIs, and development plans Ensure timely and accurate production of management accounts, balance sheet reconciliations, cashflow forecasts, and client reporting Drive consistency, quality, and compliance across client reporting packs Embed robust financial processes, controls, and standard operating procedures Act as first point of escalation for operational finance matters Oversee workload planning, resource allocation, and delivery discipline across the team Build strong, trusted relationships with clients through professional and confident communication Drive continuous improvement through process enhancement, standardisation, and intelligent use of data and systems The Ideal Candidate Qualified accountant (ACA, ACCA, CIMA), or QBE with strong relevant experience Proven experience in a senior or operational finance management role Strong people leadership experience, ideally managing managers Excellent knowledge of management accounts production and financial controls Confident communicator with strong stakeholder and client management skills Highly organised, delivery-focused, and comfortable balancing multiple priorities Experience within property, real estate, PBSA, BTR, block management, hospitality, or similar sectors would be advantageous Salary & Benefits Salary of £75,000 Senior leadership role with real influence over service delivery and team development Opportunity to work closely with clients and senior stakeholders Growing, evolving business with scope for progression Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
May 07, 2026
Full time
Senior Finance Manager Location: Harrogate Salary: £75,000 Robert Half Finance & Accounting are recruiting for a Senior Finance Manager to join a growing, client-focused business based in Harrogate. This is a senior operational finance role with responsibility for leading a team delivering high-quality client finance services across a diverse portfolio. Reporting into the UK Finance Director, this role will suit an experienced finance leader who enjoys combining strong financial control, people leadership, and client service excellence within a fast-moving, service-led environment. The Role As Senior Finance Manager, you will take ownership of the day-to-day operational delivery of client finance, leading a team of Finance Managers and ensuring that financial reporting, controls, and client obligations are delivered consistently and to a high standard. You will act as a senior escalation point for clients, while remaining hands-on and visible, supporting both your team and stakeholders to ensure deadlines, SLAs, and contractual obligations are met. Key Responsibilities Lead and manage a team of Finance Managers, setting objectives, KPIs, and development plans Ensure timely and accurate production of management accounts, balance sheet reconciliations, cashflow forecasts, and client reporting Drive consistency, quality, and compliance across client reporting packs Embed robust financial processes, controls, and standard operating procedures Act as first point of escalation for operational finance matters Oversee workload planning, resource allocation, and delivery discipline across the team Build strong, trusted relationships with clients through professional and confident communication Drive continuous improvement through process enhancement, standardisation, and intelligent use of data and systems The Ideal Candidate Qualified accountant (ACA, ACCA, CIMA), or QBE with strong relevant experience Proven experience in a senior or operational finance management role Strong people leadership experience, ideally managing managers Excellent knowledge of management accounts production and financial controls Confident communicator with strong stakeholder and client management skills Highly organised, delivery-focused, and comfortable balancing multiple priorities Experience within property, real estate, PBSA, BTR, block management, hospitality, or similar sectors would be advantageous Salary & Benefits Salary of £75,000 Senior leadership role with real influence over service delivery and team development Opportunity to work closely with clients and senior stakeholders Growing, evolving business with scope for progression Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
The Renewable Energy Insurance Risk Manager will play a crucial role in managing and assessing insurance risks within the renewable energy sector. This permanent position is based in London and offers a competitive salary for a professional in the Insurance Risk, or Renewable Energy Sectors. Client Details The business are a global renewable energy development and investment platform. They develop and invest in a wide range of utility-scale energy assets focussed on solar PV, onshore wind and storage solutions. They are a long-term owner of the assets, portfolios and platforms that they develop and acquire. They are looking to build a team by hiring highly ambitious people who care about making a difference as they move towards a sustainable energy transition. The team is being structured to support rapid growth ambitions and long-term ownership of energy assets with a strong focus on IRR preservation and optimisation. As a result, the business are looking for people who have deep technical experience within their respective areas of focus and on-the-job experience in optimising IRR or are willing to be exposed to such operational activities to enhance their knowledge base. With a strong focus on producing sustainable, clean power while maximising returns for our investors, The Business places a strong emphasis on how they approach each aspect of the project lifecycle. The Business is building an organisation where there is a common understanding of being a good corporate citizen by ensuring that people, profit and planet are part of a win-win outcome in delivering clean energy. Their values of loyalty, honesty and respect underpin everything. They are dedicated to cultivating a diverse team and providing an environment where all employees are given the opportunity to continually develop new skills and broaden their abilities. They endeavour to build a team of best-in-class investors, developers and operators of assets forging the clean energy transition. Description About the role: The Business is looking to hire an Insurance & Risk Manager to own and operate the insurance programme end-to-end. You'll manage day to day placement and renewals, standardise wordings for renewables, build a panel of insurers, deepen broker relationships, and lead claims. You will also support wider enterprise risk management (ERM)-though that is a secondary focus. This role suits someone hands-on who knows the insurance market, can roll up their sleeves, and enjoys building fit for purpose coverage across multiple countries. This is a stand-alone role embedded into the Finance Team. Key Responsibilities: Insurance Programme - Strategy & Operations (Primary Focus) Design and maintain a fit for purpose insurance programme spanning construction, operational, and corporate insurances across Europe and Chile. Standardise renewable insurance wordings (e.g., CAR/EAR + DSU, PD/BI, liability, cyber) and documentation (SOVs, COIs, endorsements). Coordinate global/master and local admitted policies, ensuring compliance with non admitted rules and leveraging EU FoS where applicable. Manage annual renewals, mid-term adjustments, and endorsements-own timelines, data, and market submissions. Build and maintain a panel of insurers; drive competitive tension and continuity. Develop broker strategy and SLAs; oversee service delivery, fee/commission transparency, stewardship meetings, and tendering when needed. Cyber insurance: assess evolving exposures, align with IT/OT stakeholders, and maintain appropriate cyber coverage for corporate and asset needs. Budgeting & allocations: own premium forecasts, allocations by asset/project, and cost tracking. Claims Leadership Lead claims end-to-end: notification, adjuster appointment, quantum validation, reserving, coverage negotiation, recovery/subrogation, and lessons learned. Implement a claims register and KPIs (cycle times, recovery rates, leakage, trends). Coach site and project teams on incident reporting, documentation, and preserving coverage. Asset Lifecycle & Projects Pre construction: review tender/contract insurance provisions (EPC, BOP, TSA, O&M) and lenders' requirements; ensure coverage for DSU/ALOP, testing & commissioning, and marine cargo/transit. Construction: align CAR/EAR policy triggers, deductibles, and limits with project risk profile; maintain accurate SOV and schedule of assets. Operations: maintain PD/BI, machinery breakdown, liability, pollution/environmental, and other relevant policies; support outages and turnaround plans. Governance, Data, and Reporting Maintain insurance records and data quality (SOVs, exposure data, valuations, risk improvements). Produce dashboards and management reports for the CFO and leadership (renewal outcomes, coverage changes, claims trends, premium benchmarks). Continuous improvement: develop playbooks, templates, and training for operational teams. Broader Risk Management (Secondary Focus) Support ERM activities as needed: risk registers, mitigation planning, incident trend analysis, and insurance related elements of business continuity. Contribute to HSE/operational risk insights to improve insurability and reduce losses. Profile A successful Renewable Energy Insurance Risk Manager should have: Skills, Experience & Qualifications: 4-8 years' experience in insurance (broker, insurer, or in house), with energy, infrastructure, industrials, or construction exposure. Solid understanding of CAR/EAR, DSU/ALOP, PD/BI, liability, and cyber-from placement through claims. Experience with multi country programmes (global master + local admitted), broker management, and renewals. Strong claims acumen and the ability to drive outcomes with adjusters and insurers. Comfortable owning data & submissions (SOVs, BI worksheets, exposure data), with good Excel skills. Hands on, pragmatic operator who can work across finance, legal, projects, operations, and IT/OT. Renewables experience (wind/solar/storage) and familiarity with OEM/EPC/O&M contract insurance provisions. Experience aligning coverage with lenders' requirements and project finance structures. Progress toward CII (or equivalent) and/or risk-related qualifications. Spanish language skills (helpful for Chile). Basic data visualisation (e.g., Power BI) and policy/claims system familiarity. Job Offer London location, Renewable Energy Insurance Risk Manager Competitive salary ranging from 60,000 to 75,000 + 20% bonus. Permanent position Opportunities to work on innovative renewable energy projects. Professional growth within a medium-sized organisation. If you are passionate about renewable energy and have a strong background in insurance and risk management, we encourage you to apply for this exciting opportunity in London.
May 07, 2026
Full time
The Renewable Energy Insurance Risk Manager will play a crucial role in managing and assessing insurance risks within the renewable energy sector. This permanent position is based in London and offers a competitive salary for a professional in the Insurance Risk, or Renewable Energy Sectors. Client Details The business are a global renewable energy development and investment platform. They develop and invest in a wide range of utility-scale energy assets focussed on solar PV, onshore wind and storage solutions. They are a long-term owner of the assets, portfolios and platforms that they develop and acquire. They are looking to build a team by hiring highly ambitious people who care about making a difference as they move towards a sustainable energy transition. The team is being structured to support rapid growth ambitions and long-term ownership of energy assets with a strong focus on IRR preservation and optimisation. As a result, the business are looking for people who have deep technical experience within their respective areas of focus and on-the-job experience in optimising IRR or are willing to be exposed to such operational activities to enhance their knowledge base. With a strong focus on producing sustainable, clean power while maximising returns for our investors, The Business places a strong emphasis on how they approach each aspect of the project lifecycle. The Business is building an organisation where there is a common understanding of being a good corporate citizen by ensuring that people, profit and planet are part of a win-win outcome in delivering clean energy. Their values of loyalty, honesty and respect underpin everything. They are dedicated to cultivating a diverse team and providing an environment where all employees are given the opportunity to continually develop new skills and broaden their abilities. They endeavour to build a team of best-in-class investors, developers and operators of assets forging the clean energy transition. Description About the role: The Business is looking to hire an Insurance & Risk Manager to own and operate the insurance programme end-to-end. You'll manage day to day placement and renewals, standardise wordings for renewables, build a panel of insurers, deepen broker relationships, and lead claims. You will also support wider enterprise risk management (ERM)-though that is a secondary focus. This role suits someone hands-on who knows the insurance market, can roll up their sleeves, and enjoys building fit for purpose coverage across multiple countries. This is a stand-alone role embedded into the Finance Team. Key Responsibilities: Insurance Programme - Strategy & Operations (Primary Focus) Design and maintain a fit for purpose insurance programme spanning construction, operational, and corporate insurances across Europe and Chile. Standardise renewable insurance wordings (e.g., CAR/EAR + DSU, PD/BI, liability, cyber) and documentation (SOVs, COIs, endorsements). Coordinate global/master and local admitted policies, ensuring compliance with non admitted rules and leveraging EU FoS where applicable. Manage annual renewals, mid-term adjustments, and endorsements-own timelines, data, and market submissions. Build and maintain a panel of insurers; drive competitive tension and continuity. Develop broker strategy and SLAs; oversee service delivery, fee/commission transparency, stewardship meetings, and tendering when needed. Cyber insurance: assess evolving exposures, align with IT/OT stakeholders, and maintain appropriate cyber coverage for corporate and asset needs. Budgeting & allocations: own premium forecasts, allocations by asset/project, and cost tracking. Claims Leadership Lead claims end-to-end: notification, adjuster appointment, quantum validation, reserving, coverage negotiation, recovery/subrogation, and lessons learned. Implement a claims register and KPIs (cycle times, recovery rates, leakage, trends). Coach site and project teams on incident reporting, documentation, and preserving coverage. Asset Lifecycle & Projects Pre construction: review tender/contract insurance provisions (EPC, BOP, TSA, O&M) and lenders' requirements; ensure coverage for DSU/ALOP, testing & commissioning, and marine cargo/transit. Construction: align CAR/EAR policy triggers, deductibles, and limits with project risk profile; maintain accurate SOV and schedule of assets. Operations: maintain PD/BI, machinery breakdown, liability, pollution/environmental, and other relevant policies; support outages and turnaround plans. Governance, Data, and Reporting Maintain insurance records and data quality (SOVs, exposure data, valuations, risk improvements). Produce dashboards and management reports for the CFO and leadership (renewal outcomes, coverage changes, claims trends, premium benchmarks). Continuous improvement: develop playbooks, templates, and training for operational teams. Broader Risk Management (Secondary Focus) Support ERM activities as needed: risk registers, mitigation planning, incident trend analysis, and insurance related elements of business continuity. Contribute to HSE/operational risk insights to improve insurability and reduce losses. Profile A successful Renewable Energy Insurance Risk Manager should have: Skills, Experience & Qualifications: 4-8 years' experience in insurance (broker, insurer, or in house), with energy, infrastructure, industrials, or construction exposure. Solid understanding of CAR/EAR, DSU/ALOP, PD/BI, liability, and cyber-from placement through claims. Experience with multi country programmes (global master + local admitted), broker management, and renewals. Strong claims acumen and the ability to drive outcomes with adjusters and insurers. Comfortable owning data & submissions (SOVs, BI worksheets, exposure data), with good Excel skills. Hands on, pragmatic operator who can work across finance, legal, projects, operations, and IT/OT. Renewables experience (wind/solar/storage) and familiarity with OEM/EPC/O&M contract insurance provisions. Experience aligning coverage with lenders' requirements and project finance structures. Progress toward CII (or equivalent) and/or risk-related qualifications. Spanish language skills (helpful for Chile). Basic data visualisation (e.g., Power BI) and policy/claims system familiarity. Job Offer London location, Renewable Energy Insurance Risk Manager Competitive salary ranging from 60,000 to 75,000 + 20% bonus. Permanent position Opportunities to work on innovative renewable energy projects. Professional growth within a medium-sized organisation. If you are passionate about renewable energy and have a strong background in insurance and risk management, we encourage you to apply for this exciting opportunity in London.
Senior Microsoft Presales Consultant (Data & AI focus) Department: Microsoft Employment Type: Permanent Location: Remote, UK Description As the Senior Microsoft Presales Consultant, you will work alongside Industry Leads, Business Development and Account Managers, Solution Managers, Solution Leads and Practice Leads (PL) and own the detailing of the multi-domain solutions for our clients. Whilst you will be expected to be working with clients holistically and have a broad knowledge across the entire Microsoft ecosystem we would specifically look for a strong understanding in the Data and AI space namely Microsoft Fabric and Foundry due to the opportunity and demand in this area. You must have a solid understanding of the challenges and opportunities that our clients are facing within themselves and within their industry, and how these can be addressed using emerging technologies and cloud services. In addition to a more detailed focus around the Microsoft AI (Foundry) and Data (Fabric) areas understanding across these additional areas is desirable: Modern Workplace: Contact and Collaboration: Voice and Contact Centre Employee Experience: Endpoint, M365, Teams and Viva Security Practice: M365, Intune, Defender, SOC, SIEM, etc. Cloud Data and AI: AI & Automation: Copilot, Copilot Studio and Power Platform AppDev and Data & AI (Foundry & Fabric) Azure, AWS (from a competitive standpoint) and Private Cloud Business Change and Adoption This should be combined with experience and high-level understanding of large-scale cloud solutions architecture, novel commercial and delivery models, helping clients transforming into an AI powered, cloud first business, developing new services using digital, becoming more agile and resilient. We are looking for candidates who have a broad set of technology, delivery knowledge, consulting and commercial skills, who can demonstrate an ability to shape our client's transformation agenda, innovation roadmaps and new operating models. Key Responsibilities Client-facing Build a meaningful understanding of each industry's prevalent business and technology challenges and opportunities. Continually engaging our client's C-suite and heads of services to discover their business requirements (i.e. opportunities, threats and challenges) and use this information to assist in the identification of potential sales, solutions and capabilities pull-through from Nasstar. Providing client advisory services and thought leadership to your industry accounts broadly. Growth forecasting and planning Uncover transformation opportunities across cloud, AI and other emergent technologies Build sales opportunity pipelines in line with Nasstar's annual growth targets Increase our share of wallet with key clients in your aligned industries. Solutioning of large and complex deals Shape the end-to-end solutions with the right business value for the client, at the right price point, with the right commercial construct, and appropriate risk profile. Shape the end-to-end solution with the right technologies and delivery methods, to drive the transformation required by our clients. Deliver concise and impactful presentations on the value propositions and technical topics in front of a senior audience, including C-Levels. Direct the Solution Managers and Leads on scoping the technical solutions, estimates and delivery approaches that best fits the ways of working which is specific to each client. Direct the Solution Architects on scoping the managed services solutions, estimates and delivery approaches that best fits the ways of working which is specific to each client. Where required, lead the proposal and statements of work development and guide this through the relevant reviews, approval, and contracting workflows. Seeking buy in from PLs and PMO from concept to deal closure. Lead peer reviews with Nasstar and client stakeholders to gain solution and delivery approach approval and sign-off. Ensure the solution is commercially sound to gain approval and sign-off by the Practice and wider Nasstar stakeholders. Portfolio and industry PoV development Develop and describe compelling industry points of view and inform Nasstar's portfolio on the potential of industry solutions. Develop and describe value propositions in response to the industry requirements. Informing win strategies and calling out Nasstar unique selling points (USPs) Growth and personal development Stay educated on new and emerging transformation approaches and methodologies. Be a lead contributor to Nasstar's Communities of Practice for the purpose of developing and sharing relevant transformation / delivery approaches, processes and standards. Understand the strategic direction set by Nasstar leadership, as it relates to team goals. Skills, Knowledge and Expertise Extensive experience of delivering transformational programmes/projects, including scope that includes managed services and outsourcing. Microsoft specific Data & AI skills / background. i.e. Fabric & Foundry Extensive experience in project delivery methodologies (agile, waterfall) and client account delivery management. Extensive experience leading large scale solutions using the Microsoft or AWS cloud technologies and services and other technology services. Certifications (desirable, ideally Architectural qualifications such as Togaf or similar, ITIL, Cloud technologies at a fundamental level e.g. AZ900, DP900) Benefits What you can expect from us: At Nasstar, we know the importance of looking after our employees - after all, it's the team that underpins our business! In addition to a competitive salary, supportive teams, and a real opportunity to progress in your career with a forward-thinking organisation, our benefits package includes: 25 days' holiday (excluding bank holidays) + Your Birthday Off Flexible working - it's important to maintain a work/life balance, as such, we will consider any written request for flexible working Virtual working - we practice what we preach and empower our people to work remotely Top tech - Leading services and solutions aren't just for our clients; we supply best of breed software and hardware for all our staff too 4x annual salary life assurance Health cash plan Retail discounts and other perks from major brands
May 07, 2026
Full time
Senior Microsoft Presales Consultant (Data & AI focus) Department: Microsoft Employment Type: Permanent Location: Remote, UK Description As the Senior Microsoft Presales Consultant, you will work alongside Industry Leads, Business Development and Account Managers, Solution Managers, Solution Leads and Practice Leads (PL) and own the detailing of the multi-domain solutions for our clients. Whilst you will be expected to be working with clients holistically and have a broad knowledge across the entire Microsoft ecosystem we would specifically look for a strong understanding in the Data and AI space namely Microsoft Fabric and Foundry due to the opportunity and demand in this area. You must have a solid understanding of the challenges and opportunities that our clients are facing within themselves and within their industry, and how these can be addressed using emerging technologies and cloud services. In addition to a more detailed focus around the Microsoft AI (Foundry) and Data (Fabric) areas understanding across these additional areas is desirable: Modern Workplace: Contact and Collaboration: Voice and Contact Centre Employee Experience: Endpoint, M365, Teams and Viva Security Practice: M365, Intune, Defender, SOC, SIEM, etc. Cloud Data and AI: AI & Automation: Copilot, Copilot Studio and Power Platform AppDev and Data & AI (Foundry & Fabric) Azure, AWS (from a competitive standpoint) and Private Cloud Business Change and Adoption This should be combined with experience and high-level understanding of large-scale cloud solutions architecture, novel commercial and delivery models, helping clients transforming into an AI powered, cloud first business, developing new services using digital, becoming more agile and resilient. We are looking for candidates who have a broad set of technology, delivery knowledge, consulting and commercial skills, who can demonstrate an ability to shape our client's transformation agenda, innovation roadmaps and new operating models. Key Responsibilities Client-facing Build a meaningful understanding of each industry's prevalent business and technology challenges and opportunities. Continually engaging our client's C-suite and heads of services to discover their business requirements (i.e. opportunities, threats and challenges) and use this information to assist in the identification of potential sales, solutions and capabilities pull-through from Nasstar. Providing client advisory services and thought leadership to your industry accounts broadly. Growth forecasting and planning Uncover transformation opportunities across cloud, AI and other emergent technologies Build sales opportunity pipelines in line with Nasstar's annual growth targets Increase our share of wallet with key clients in your aligned industries. Solutioning of large and complex deals Shape the end-to-end solutions with the right business value for the client, at the right price point, with the right commercial construct, and appropriate risk profile. Shape the end-to-end solution with the right technologies and delivery methods, to drive the transformation required by our clients. Deliver concise and impactful presentations on the value propositions and technical topics in front of a senior audience, including C-Levels. Direct the Solution Managers and Leads on scoping the technical solutions, estimates and delivery approaches that best fits the ways of working which is specific to each client. Direct the Solution Architects on scoping the managed services solutions, estimates and delivery approaches that best fits the ways of working which is specific to each client. Where required, lead the proposal and statements of work development and guide this through the relevant reviews, approval, and contracting workflows. Seeking buy in from PLs and PMO from concept to deal closure. Lead peer reviews with Nasstar and client stakeholders to gain solution and delivery approach approval and sign-off. Ensure the solution is commercially sound to gain approval and sign-off by the Practice and wider Nasstar stakeholders. Portfolio and industry PoV development Develop and describe compelling industry points of view and inform Nasstar's portfolio on the potential of industry solutions. Develop and describe value propositions in response to the industry requirements. Informing win strategies and calling out Nasstar unique selling points (USPs) Growth and personal development Stay educated on new and emerging transformation approaches and methodologies. Be a lead contributor to Nasstar's Communities of Practice for the purpose of developing and sharing relevant transformation / delivery approaches, processes and standards. Understand the strategic direction set by Nasstar leadership, as it relates to team goals. Skills, Knowledge and Expertise Extensive experience of delivering transformational programmes/projects, including scope that includes managed services and outsourcing. Microsoft specific Data & AI skills / background. i.e. Fabric & Foundry Extensive experience in project delivery methodologies (agile, waterfall) and client account delivery management. Extensive experience leading large scale solutions using the Microsoft or AWS cloud technologies and services and other technology services. Certifications (desirable, ideally Architectural qualifications such as Togaf or similar, ITIL, Cloud technologies at a fundamental level e.g. AZ900, DP900) Benefits What you can expect from us: At Nasstar, we know the importance of looking after our employees - after all, it's the team that underpins our business! In addition to a competitive salary, supportive teams, and a real opportunity to progress in your career with a forward-thinking organisation, our benefits package includes: 25 days' holiday (excluding bank holidays) + Your Birthday Off Flexible working - it's important to maintain a work/life balance, as such, we will consider any written request for flexible working Virtual working - we practice what we preach and empower our people to work remotely Top tech - Leading services and solutions aren't just for our clients; we supply best of breed software and hardware for all our staff too 4x annual salary life assurance Health cash plan Retail discounts and other perks from major brands
What we do VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Location RAF Valley Contract Type Full time, Permanent Operations Manager - Leadership Role in Defence Estates Maintenance & Delivery VIVO Defence Services is seeking a proactive and results-oriented Operations Manager to lead the delivery of high-quality Billable Works and estates maintenance across our Defence estate contract. This pivotal role is responsible for ensuring the safe, timely and compliant execution of works from initial scoping through to completion, with a firm emphasis on safety, quality, performance and delivering value for money. The Role In this position, you will take ownership of the full delivery process, providing leadership to the supply chain while managing priorities alongside representatives from the Defence Infrastructure Organisation (DIO) and local customer stakeholders. You will act as a key interface between delivery teams, customers and the VIVO management structure, with accountability for ensuring that key performance indicators (KPIs) are consistently met and customer expectations exceeded. A core focus of the role is ensuring that all appointed contractors and work teams are suitably qualified and competent, that Risk Assessments and Method Statements are robust and appropriately reviewed, and that works are delivered in accordance with VIVO's high standards and Zero Harm principles. You will meet regularly with local DIO representatives and customer service leads to agree the scope and priorities for planned and billable works, ensuring all tasks are managed through our asset management system, Maximo. The role requires diligent management of documentation and reporting, with responsibility for uploading accurate records and ensuring all documentation is audit ready and contract compliant. Effective stakeholder engagement and strong commercial awareness are essential. You will need to balance cost management with customer expectations, delivering optimal solutions that also align with the Ministry of Defence's sustainability and carbon reduction targets. Additionally, you will support the resolution of complaints, help manage contract risks, and work collaboratively to develop operational plans and budgets that reflect changing operational needs. What You'll Bring You should have significant experience supervising operational or project teams within facilities management, construction or engineering environments. A proven track record in stakeholder engagement, performance management and cost control is essential, as is experience managing Safe Systems of Work and compliance within regulated environments. You'll need to demonstrate strong planning, problem solving and communication skills, and have the ability to maintain focus and clarity under pressure. This role requires an HND (or equivalent) in Building, Civil, Mechanical or Electrical Engineering or a related discipline. A management-level health and safety qualification, such as SMSTS, is required, alongside a commitment to continuous professional development. You should be IT literate and hold a full, clean UK driving licence. What We Offer 6% employee matched pension contribution 25 days annual leave Single private medical cover Life assurance 2x annual salary We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
May 07, 2026
Full time
What we do VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Location RAF Valley Contract Type Full time, Permanent Operations Manager - Leadership Role in Defence Estates Maintenance & Delivery VIVO Defence Services is seeking a proactive and results-oriented Operations Manager to lead the delivery of high-quality Billable Works and estates maintenance across our Defence estate contract. This pivotal role is responsible for ensuring the safe, timely and compliant execution of works from initial scoping through to completion, with a firm emphasis on safety, quality, performance and delivering value for money. The Role In this position, you will take ownership of the full delivery process, providing leadership to the supply chain while managing priorities alongside representatives from the Defence Infrastructure Organisation (DIO) and local customer stakeholders. You will act as a key interface between delivery teams, customers and the VIVO management structure, with accountability for ensuring that key performance indicators (KPIs) are consistently met and customer expectations exceeded. A core focus of the role is ensuring that all appointed contractors and work teams are suitably qualified and competent, that Risk Assessments and Method Statements are robust and appropriately reviewed, and that works are delivered in accordance with VIVO's high standards and Zero Harm principles. You will meet regularly with local DIO representatives and customer service leads to agree the scope and priorities for planned and billable works, ensuring all tasks are managed through our asset management system, Maximo. The role requires diligent management of documentation and reporting, with responsibility for uploading accurate records and ensuring all documentation is audit ready and contract compliant. Effective stakeholder engagement and strong commercial awareness are essential. You will need to balance cost management with customer expectations, delivering optimal solutions that also align with the Ministry of Defence's sustainability and carbon reduction targets. Additionally, you will support the resolution of complaints, help manage contract risks, and work collaboratively to develop operational plans and budgets that reflect changing operational needs. What You'll Bring You should have significant experience supervising operational or project teams within facilities management, construction or engineering environments. A proven track record in stakeholder engagement, performance management and cost control is essential, as is experience managing Safe Systems of Work and compliance within regulated environments. You'll need to demonstrate strong planning, problem solving and communication skills, and have the ability to maintain focus and clarity under pressure. This role requires an HND (or equivalent) in Building, Civil, Mechanical or Electrical Engineering or a related discipline. A management-level health and safety qualification, such as SMSTS, is required, alongside a commitment to continuous professional development. You should be IT literate and hold a full, clean UK driving licence. What We Offer 6% employee matched pension contribution 25 days annual leave Single private medical cover Life assurance 2x annual salary We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Exclusive to TPF Recruitment, this is a fantastic opportunity for a general practice Accounts & Tax Manager to join a highly reputable firm of chartered accountants who are looking for a Manager to join them with potential to become a Partner in the future. There are very clear and realistic progression prospects on offer with this fantastic practice, as it's part of a succession plan. You will join at Manager, or Senior Manager level with a clear plan in place based on your experience and aspirations. This is a rare and really exciting opportunity in Maidstone Kent! As part of this position, you will work closely with the Partners and be responsible for your own personal portfolio and a small team. Your work will be focused on general practice accounts & tax services to a range of sole traders, partnerships and ltd companies, predominately focused on owner managed businesses with turnovers below 10m, but there will also be the exposure to lAarger businesses too. Our client operates a modern and friendly working environment, where they priorities work life balance, and have a strong staff retention rate as a consequence. Key responsibilities will include: Managing your own client portfolio of sole traders, partnerships and ltd companies. Oversee and reviewing production of company accounts, financial statements, corporation tax and personal tax. Building strong relationships across all teams and managers. Liaising regularly with clients to ensure strong and trusted partnership. Ensure timely and efficient delivery. Working with the partners to ensure the smooth running of the business. Opportunity to get involved in business development/ marketing as necessary. Opportunity to get involved with audit work, if of interest. Requirements Preferably qualified ACA/ACCA or by experience. 5-10+ years experience within an accountancy practice experience. Experience preparing accounts and tax returns. Experience of QuickBooks, Xero or Sage would be advantageous. Benefits 50,000 - 60,000 dependent on experience and background, negotiable. A highly competitive benefits package is also on offer. Please apply for the vacancy or contact Tristan Finch to discuss this opportunity and similar vacancies in more detail. (phone number removed) (url removed)
May 07, 2026
Full time
Exclusive to TPF Recruitment, this is a fantastic opportunity for a general practice Accounts & Tax Manager to join a highly reputable firm of chartered accountants who are looking for a Manager to join them with potential to become a Partner in the future. There are very clear and realistic progression prospects on offer with this fantastic practice, as it's part of a succession plan. You will join at Manager, or Senior Manager level with a clear plan in place based on your experience and aspirations. This is a rare and really exciting opportunity in Maidstone Kent! As part of this position, you will work closely with the Partners and be responsible for your own personal portfolio and a small team. Your work will be focused on general practice accounts & tax services to a range of sole traders, partnerships and ltd companies, predominately focused on owner managed businesses with turnovers below 10m, but there will also be the exposure to lAarger businesses too. Our client operates a modern and friendly working environment, where they priorities work life balance, and have a strong staff retention rate as a consequence. Key responsibilities will include: Managing your own client portfolio of sole traders, partnerships and ltd companies. Oversee and reviewing production of company accounts, financial statements, corporation tax and personal tax. Building strong relationships across all teams and managers. Liaising regularly with clients to ensure strong and trusted partnership. Ensure timely and efficient delivery. Working with the partners to ensure the smooth running of the business. Opportunity to get involved in business development/ marketing as necessary. Opportunity to get involved with audit work, if of interest. Requirements Preferably qualified ACA/ACCA or by experience. 5-10+ years experience within an accountancy practice experience. Experience preparing accounts and tax returns. Experience of QuickBooks, Xero or Sage would be advantageous. Benefits 50,000 - 60,000 dependent on experience and background, negotiable. A highly competitive benefits package is also on offer. Please apply for the vacancy or contact Tristan Finch to discuss this opportunity and similar vacancies in more detail. (phone number removed) (url removed)
The Titan Group provides a broad range of services across the whole wealth value chain - from financial planning, investment management through to platform, trading, settlement and custody services. Its strategy is to be able to offer modular, incremental services to its clients allowing them to adjust their business models as and when they choose to. As part of this Titan is also an active acquirer of UK based asset managers and other wealth related businesses. Due to this Titan Wealth is expanding rapidly through strategic acquisitions, offering a unique combination of start-up energy and the security of private equity backing. It's an inspiring time to join the team! Titan Wealth Planning (TWP) is a subsidiary of Titan Wealth. Our focus is providing best-in-class advice on wealth management, employee benefits, and retirement planning. Our mission is to help businesses and their employees explore, set, and achieve their financial goals. Are you an experienced leader in financial planning, ready to take the next step in your career? We are seeking a Regional Manager to lead our team of Private Client Financial Planners across the South of England. You'll play a pivotal role in delivering outstanding financial advice and service to our valued clients, while driving business growth and supporting the professional development of your team. The role will be looking after the Norwich patch, and will be expected to attend the Norwich office circa 2 days a week/as required You'll be managing a team of roughly 20 Advisors - relevant experience is a must, as well as strong team management experience, managing through complex change due to integrations. As Regional Manager, you will: Achieve team revenue and new business targets. Ensure the team focus on delivering an excellent service to all clients. Ensure the team deploy and understand our core proposition. Coach, develop and motivate the team to ensure they perform at a high level, strive for excellence and deliver individual and business goals. Address any training and development needs, ensuring direct reports have a personal development plan. Work alongside the T&C Manager to ensure continued compliance with KPIs and wider performance measures. Lead business development campaigns, with support from the Business Development Team. Ensure the team proactively work with the wider group and identify opportunities to cross refer clients. Maintain effective internal relationships to ensure the smooth flow of client work through the advice process. Proactively develop customer relationships by making efforts to listen and understand the customer (both internal and external). Support the delivery of key projects, sometimes leading their deployment. Set clear personal objectives that are SMART and challenging, review objectives and feedback regularly in one to ones and performance reviews. Express ideas effectively in individual and group situations, adjusting language or terminology to the characteristics and needs of the audience. Maintain and promote social, ethical and organizational norms in conducting internal and external business activities. Work effectively across the business, taking actions that respect the needs and contributions of others, contribute to and accept the consensus. Perform ad hoc tasks as and when required, always bearing in mind TCF and the needs of the business. Create an environment where colleagues feel safe and are encouraged to challenge existing practices to provide improvements and efficiencies. Critical Skills: Awareness of operational, regulatory and conduct risk, which may impact on the business. Responsible for reporting to their line manager any risk which may impact on the business. Ability to deliver coaching and training to individuals and groups Ability to set objectives and manage the performance of staff Ability to work on own direction, delegate and run projects. Critical Knowledge and Experience: Attain a satisfactory level of technical and professional skills/knowledge in job-related areas, keep abreast of current developments and trends in areas of expertise. Financial planning experience Line management experience Coaching and leadership experience Qualifications: Essential - Diploma in Financial Planning (or equivalent) Desirable - Advanced Diploma in Financial Planning/Chartered Financial Planner or willingness to progress to this SPS holder Our employees are talented people, distinguished by excellence. You will be able to demonstrate a willingness to embrace the Company values of: Creativity - we recognise we need new ways of thinking, learning and doing to both improve our own productivity and efficiency as well as to help us stay ahead of competitors. Commitment - we are team with the willingness to put time, effort and energy into driving change in the organisation, going the extra mile. Collaboration - we need teamwork amongst ourselves and with partners to generate more innovative, efficient and effective solutions and thereby a greater sense of achievement. Some of our benefits: - Competitive salary - Private Medical Insurance post probation - Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee) - 25 days Annual Leave (plus buy and sell up to 5 days) - Office Christmas close (3-days) - Life Assurance - Health cash plan - Hybrid working - Discretionary performance related bonus - Employee Assistance Programme - Lunch and snacks provided in the Bristol office. - And lots of flexible benefits to choose from! The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. We believe that having a diverse team allows us to create the best possible outcomes for our clients and team members. We strive to provide equal opportunities in all aspects of the workplace with respect to recruitment and career advancement, pay and benefits, training and development opportunities and other job-related activities.
May 07, 2026
Full time
The Titan Group provides a broad range of services across the whole wealth value chain - from financial planning, investment management through to platform, trading, settlement and custody services. Its strategy is to be able to offer modular, incremental services to its clients allowing them to adjust their business models as and when they choose to. As part of this Titan is also an active acquirer of UK based asset managers and other wealth related businesses. Due to this Titan Wealth is expanding rapidly through strategic acquisitions, offering a unique combination of start-up energy and the security of private equity backing. It's an inspiring time to join the team! Titan Wealth Planning (TWP) is a subsidiary of Titan Wealth. Our focus is providing best-in-class advice on wealth management, employee benefits, and retirement planning. Our mission is to help businesses and their employees explore, set, and achieve their financial goals. Are you an experienced leader in financial planning, ready to take the next step in your career? We are seeking a Regional Manager to lead our team of Private Client Financial Planners across the South of England. You'll play a pivotal role in delivering outstanding financial advice and service to our valued clients, while driving business growth and supporting the professional development of your team. The role will be looking after the Norwich patch, and will be expected to attend the Norwich office circa 2 days a week/as required You'll be managing a team of roughly 20 Advisors - relevant experience is a must, as well as strong team management experience, managing through complex change due to integrations. As Regional Manager, you will: Achieve team revenue and new business targets. Ensure the team focus on delivering an excellent service to all clients. Ensure the team deploy and understand our core proposition. Coach, develop and motivate the team to ensure they perform at a high level, strive for excellence and deliver individual and business goals. Address any training and development needs, ensuring direct reports have a personal development plan. Work alongside the T&C Manager to ensure continued compliance with KPIs and wider performance measures. Lead business development campaigns, with support from the Business Development Team. Ensure the team proactively work with the wider group and identify opportunities to cross refer clients. Maintain effective internal relationships to ensure the smooth flow of client work through the advice process. Proactively develop customer relationships by making efforts to listen and understand the customer (both internal and external). Support the delivery of key projects, sometimes leading their deployment. Set clear personal objectives that are SMART and challenging, review objectives and feedback regularly in one to ones and performance reviews. Express ideas effectively in individual and group situations, adjusting language or terminology to the characteristics and needs of the audience. Maintain and promote social, ethical and organizational norms in conducting internal and external business activities. Work effectively across the business, taking actions that respect the needs and contributions of others, contribute to and accept the consensus. Perform ad hoc tasks as and when required, always bearing in mind TCF and the needs of the business. Create an environment where colleagues feel safe and are encouraged to challenge existing practices to provide improvements and efficiencies. Critical Skills: Awareness of operational, regulatory and conduct risk, which may impact on the business. Responsible for reporting to their line manager any risk which may impact on the business. Ability to deliver coaching and training to individuals and groups Ability to set objectives and manage the performance of staff Ability to work on own direction, delegate and run projects. Critical Knowledge and Experience: Attain a satisfactory level of technical and professional skills/knowledge in job-related areas, keep abreast of current developments and trends in areas of expertise. Financial planning experience Line management experience Coaching and leadership experience Qualifications: Essential - Diploma in Financial Planning (or equivalent) Desirable - Advanced Diploma in Financial Planning/Chartered Financial Planner or willingness to progress to this SPS holder Our employees are talented people, distinguished by excellence. You will be able to demonstrate a willingness to embrace the Company values of: Creativity - we recognise we need new ways of thinking, learning and doing to both improve our own productivity and efficiency as well as to help us stay ahead of competitors. Commitment - we are team with the willingness to put time, effort and energy into driving change in the organisation, going the extra mile. Collaboration - we need teamwork amongst ourselves and with partners to generate more innovative, efficient and effective solutions and thereby a greater sense of achievement. Some of our benefits: - Competitive salary - Private Medical Insurance post probation - Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee) - 25 days Annual Leave (plus buy and sell up to 5 days) - Office Christmas close (3-days) - Life Assurance - Health cash plan - Hybrid working - Discretionary performance related bonus - Employee Assistance Programme - Lunch and snacks provided in the Bristol office. - And lots of flexible benefits to choose from! The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. We believe that having a diverse team allows us to create the best possible outcomes for our clients and team members. We strive to provide equal opportunities in all aspects of the workplace with respect to recruitment and career advancement, pay and benefits, training and development opportunities and other job-related activities.
We're looking for a Site Manager to join our Severn Trent Framework team based in Warton, Tamworth. Location: Warton, Tamworth Hours: 45 hours per week - some flexibility on hours available if desired, just let us know when you speak to us. We are unable to offer certificates of sponsorship to any candidates in this role. This is an exciting opportunity to join a £12 million framework scheme at Warton, Tamworth. The project encompasses a diverse range of civil and infrastructure works, including the construction of oxyboxes, PST, and inlet works, alongside site-wide ducting, mechanical and electrical installations, and the delivery of a new service road. What will you be responsible for? As Site Manager, you'll play a pivotal role in ensuring the safe and efficient delivery of these works, coordinating multi-disciplinary teams whilst maintaining the highest standards of quality, safety, and programme control. Your day-to-day will include: Managing and coordinating all on-site tasks, ensuring compliance with health, safety, environmental, and quality standards Driving daily site operations, supervising staff, subcontractors, and suppliers to deliver works according to programme and specifications Monitoring progress, managing resources, and implementing measures to mitigate delays and resolve issues Maintaining site records such as daily logs, permits, inspections, and progress reports Chairing site meetings and liaising with the project team to ensure effective communication and collaborative problem-solving What are we looking for? This role of Site Manager is great for you if: You have experience in leadership within construction, civil engineering, or related projects You hold SMSTS certification, a CSCS card (Black or equivalent), and a First Aid qualification You have a strong understanding of construction methods, temporary works, and site management procedures You can read and interpret technical drawings and specifications You hold a Full driving licence We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. If you would like to explore more about the incredible growth and scale of our water business, dive into our diverse project portfolios, and uncover both current and future career opportunities, you can see more information about our water business here . There's never been a better time to get involved, register your interest today and take the first step toward a rewarding career with us! Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to .
May 07, 2026
Full time
We're looking for a Site Manager to join our Severn Trent Framework team based in Warton, Tamworth. Location: Warton, Tamworth Hours: 45 hours per week - some flexibility on hours available if desired, just let us know when you speak to us. We are unable to offer certificates of sponsorship to any candidates in this role. This is an exciting opportunity to join a £12 million framework scheme at Warton, Tamworth. The project encompasses a diverse range of civil and infrastructure works, including the construction of oxyboxes, PST, and inlet works, alongside site-wide ducting, mechanical and electrical installations, and the delivery of a new service road. What will you be responsible for? As Site Manager, you'll play a pivotal role in ensuring the safe and efficient delivery of these works, coordinating multi-disciplinary teams whilst maintaining the highest standards of quality, safety, and programme control. Your day-to-day will include: Managing and coordinating all on-site tasks, ensuring compliance with health, safety, environmental, and quality standards Driving daily site operations, supervising staff, subcontractors, and suppliers to deliver works according to programme and specifications Monitoring progress, managing resources, and implementing measures to mitigate delays and resolve issues Maintaining site records such as daily logs, permits, inspections, and progress reports Chairing site meetings and liaising with the project team to ensure effective communication and collaborative problem-solving What are we looking for? This role of Site Manager is great for you if: You have experience in leadership within construction, civil engineering, or related projects You hold SMSTS certification, a CSCS card (Black or equivalent), and a First Aid qualification You have a strong understanding of construction methods, temporary works, and site management procedures You can read and interpret technical drawings and specifications You hold a Full driving licence We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. If you would like to explore more about the incredible growth and scale of our water business, dive into our diverse project portfolios, and uncover both current and future career opportunities, you can see more information about our water business here . There's never been a better time to get involved, register your interest today and take the first step toward a rewarding career with us! Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to .
The role Drive is a high risk / high harm domestic abuse perpetration intervention. Its sole aim is to reduce the risk posed by those using high levels of harm towards family members and / or (ex) partners. This is achieved via disruption, diversion and direct behaviour change work, where safe to do so, within a multi-agency framework. The Team Leader will manage a small team of Case Managers and a reduced caseload. You will assist the Service Manager in managing the Drive service to ensure high standards of practice in service delivery. You will provide leadership to the team and contribute to the development of the service. You will manage your own reduced caseload working one-to-one with perpetrators who have been identified as high risk to pro-actively secure engagement, influence attitudinal and behavioural change and connect with complementary services. To do this, you will work with local agencies to design a co-ordinated, strategic individual intervention plan to address identified needs and risks and promote understanding of the impact of abusive behaviours. However, it may not always be safe or possible to meet with the perpetrator. Equally as vital to risk reduction efforts is analysis of presenting information to identify ways to disrupt their abusive behaviour, alongside closeknit multiagency working to implement actions. Throughout all intervention the Drive Team Leader will work closely with the local IDVA service to review risk, develop safety plans and improve outcomes for all parties involved. About you You ll have a deep understanding of the nature of domestic abuse and its effects on clients and children, as well as the reasons behind abusive behaviours towards intimate partners. Your knowledge extends to the range of statutory and voluntary agencies that clients and their children may encounter, and you are aware of the impact of domestic abuse on children and parenting, including the additional needs of clients from BMER communities. You will have experience in working with clients on issues of domestic abuse, managing your own workload and administration, and assessing the risk and safety of your clients and those connected to your client. You will have handled safeguarding disclosures and referrals, and you communicate clearly with a range of people both over the telephone and in person. You will be organised, able to use your initiative, and work effectively as part of a multi-service team. Your administrative skills are strong, and you are adept at using a computer to maintain effective systems. Flexible and able to travel independently. Additionally, you will understand trauma-informed practices, risk mitigation, and safeguarding. Experience liaising with social workers and other professionals, and in related areas such as substance misuse, child protection, or family support, is desirable. We want you to feel empowered to bring your authentic self to this role, so we encourage flexible working around core hours. We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave. About us We want to make working at TLC an enjoyable and rewarding experience. It takes a dedicated, passionate, and flexible team to deliver the range of services we provide. We re lucky to have over 150 people on our teams and 12 Trustees who believe in what we do. We are looking for enthusiastic, experienced, engaged and highly motivated people to join our team. We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support . We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us. This post is subject to an enhanced DBS check and Police vetting. Please note: We are running an active interviewing process for this role. Rather than waiting until the application deadline to begin reviewing candidates, we start reading applications and speaking with people as they come in. This means interviews may take place throughout the advertising period, and the role may be filled before the closing date if we find the right candidate early. If you re interested, we encourage you to apply as soon as possible so you can be considered in the first round of conversations.
May 07, 2026
Full time
The role Drive is a high risk / high harm domestic abuse perpetration intervention. Its sole aim is to reduce the risk posed by those using high levels of harm towards family members and / or (ex) partners. This is achieved via disruption, diversion and direct behaviour change work, where safe to do so, within a multi-agency framework. The Team Leader will manage a small team of Case Managers and a reduced caseload. You will assist the Service Manager in managing the Drive service to ensure high standards of practice in service delivery. You will provide leadership to the team and contribute to the development of the service. You will manage your own reduced caseload working one-to-one with perpetrators who have been identified as high risk to pro-actively secure engagement, influence attitudinal and behavioural change and connect with complementary services. To do this, you will work with local agencies to design a co-ordinated, strategic individual intervention plan to address identified needs and risks and promote understanding of the impact of abusive behaviours. However, it may not always be safe or possible to meet with the perpetrator. Equally as vital to risk reduction efforts is analysis of presenting information to identify ways to disrupt their abusive behaviour, alongside closeknit multiagency working to implement actions. Throughout all intervention the Drive Team Leader will work closely with the local IDVA service to review risk, develop safety plans and improve outcomes for all parties involved. About you You ll have a deep understanding of the nature of domestic abuse and its effects on clients and children, as well as the reasons behind abusive behaviours towards intimate partners. Your knowledge extends to the range of statutory and voluntary agencies that clients and their children may encounter, and you are aware of the impact of domestic abuse on children and parenting, including the additional needs of clients from BMER communities. You will have experience in working with clients on issues of domestic abuse, managing your own workload and administration, and assessing the risk and safety of your clients and those connected to your client. You will have handled safeguarding disclosures and referrals, and you communicate clearly with a range of people both over the telephone and in person. You will be organised, able to use your initiative, and work effectively as part of a multi-service team. Your administrative skills are strong, and you are adept at using a computer to maintain effective systems. Flexible and able to travel independently. Additionally, you will understand trauma-informed practices, risk mitigation, and safeguarding. Experience liaising with social workers and other professionals, and in related areas such as substance misuse, child protection, or family support, is desirable. We want you to feel empowered to bring your authentic self to this role, so we encourage flexible working around core hours. We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave. About us We want to make working at TLC an enjoyable and rewarding experience. It takes a dedicated, passionate, and flexible team to deliver the range of services we provide. We re lucky to have over 150 people on our teams and 12 Trustees who believe in what we do. We are looking for enthusiastic, experienced, engaged and highly motivated people to join our team. We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support . We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us. This post is subject to an enhanced DBS check and Police vetting. Please note: We are running an active interviewing process for this role. Rather than waiting until the application deadline to begin reviewing candidates, we start reading applications and speaking with people as they come in. This means interviews may take place throughout the advertising period, and the role may be filled before the closing date if we find the right candidate early. If you re interested, we encourage you to apply as soon as possible so you can be considered in the first round of conversations.
Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Here at Spalding , we have a team of around 540 colleagues. We produce coleslaw, potato salad, salad bar bulk products (2kg), pasta salads and couscous/grains for some of the biggest retailers in the UK including Morrisons, Co-op, Asda, Aldi, Sainsbury's, Nando's and Pizza Hut. Our Spalding site has a restaurant with hot food available to all our colleagues. This is a 12 month FTC What you'll be doing The role ensures that our group wide UK learning and development plans are well executed and managed, working closely with colleagues across our UK operational sites and teams in Group Services. The co-ordinator will be an adept project manager who plans and communicates effectively, working within a small team but collaborating with a broader UK-wide team of HR and Talent professionals to support a key part of our People Plan. What we're looking for Project and planning skills, with the ability to prioritise and manage own work proactively and experience of managing multiple tasks Good working knowledge of Microsoft Office packages in order to be able to analyse, manage and present data - previous experience of using a Learning Management System would be ideal, but not essential Communication skills that foster strong working relationships and provide information clearly and concisely to leaders at all levels of the organisation Good written skills with high attention to detail to create reports, materials and instructions for candidates and their line managers Proactive stakeholder management and the ability to flex style to positively influence a wide variety of stakeholders, good team player with effective problem solving skills At Greencore we put our people at the core. We celebrate their differences and help everyone to be themselves at work. Together we make every day taste better. Key Accountabilities Manage and execute the group-wide leadership development plan for the UK business, ensuring programmes are booked and scheduled across a range of sites with appropriate facilities. Liaise with internal and external trainers and facilitators, ensuring capacity is managed and planned to meet the delivery schedule. Act as the first point of contact for daily queries, manage training bookings, and confirm attendance. Act as the first point of contact for daily queries, manage training bookings, and confirm attendance. Track the progress of learners, share relevant metrics with business stakeholders and provide further insight where required. Manage day to day running of programmes and manage communications with internal and external partners to ensure the smooth running of the schedule. Manage the purchase order and payment processing for programmes to ensure full compliance and good working relationships with external partners. What you'll get in return Competitive salary and job related benefits Holidays Competitive matched pension contributions Life insurance up to 4x salary Company shares save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career. We reserve the right to close this advertisement before the stated closing date.
May 07, 2026
Full time
Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Here at Spalding , we have a team of around 540 colleagues. We produce coleslaw, potato salad, salad bar bulk products (2kg), pasta salads and couscous/grains for some of the biggest retailers in the UK including Morrisons, Co-op, Asda, Aldi, Sainsbury's, Nando's and Pizza Hut. Our Spalding site has a restaurant with hot food available to all our colleagues. This is a 12 month FTC What you'll be doing The role ensures that our group wide UK learning and development plans are well executed and managed, working closely with colleagues across our UK operational sites and teams in Group Services. The co-ordinator will be an adept project manager who plans and communicates effectively, working within a small team but collaborating with a broader UK-wide team of HR and Talent professionals to support a key part of our People Plan. What we're looking for Project and planning skills, with the ability to prioritise and manage own work proactively and experience of managing multiple tasks Good working knowledge of Microsoft Office packages in order to be able to analyse, manage and present data - previous experience of using a Learning Management System would be ideal, but not essential Communication skills that foster strong working relationships and provide information clearly and concisely to leaders at all levels of the organisation Good written skills with high attention to detail to create reports, materials and instructions for candidates and their line managers Proactive stakeholder management and the ability to flex style to positively influence a wide variety of stakeholders, good team player with effective problem solving skills At Greencore we put our people at the core. We celebrate their differences and help everyone to be themselves at work. Together we make every day taste better. Key Accountabilities Manage and execute the group-wide leadership development plan for the UK business, ensuring programmes are booked and scheduled across a range of sites with appropriate facilities. Liaise with internal and external trainers and facilitators, ensuring capacity is managed and planned to meet the delivery schedule. Act as the first point of contact for daily queries, manage training bookings, and confirm attendance. Act as the first point of contact for daily queries, manage training bookings, and confirm attendance. Track the progress of learners, share relevant metrics with business stakeholders and provide further insight where required. Manage day to day running of programmes and manage communications with internal and external partners to ensure the smooth running of the schedule. Manage the purchase order and payment processing for programmes to ensure full compliance and good working relationships with external partners. What you'll get in return Competitive salary and job related benefits Holidays Competitive matched pension contributions Life insurance up to 4x salary Company shares save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career. We reserve the right to close this advertisement before the stated closing date.
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: Site Technical Architect Location: Barrow in furness Cumbria, Full onsite. Duration: 12/08/2026 Pay Rate £608 per day through FCSA umbrella Must have an Active SC Clearance Role Description: This position requires a candidate with a Senior Network Engineer skill set, with experience in structured cabling and containment, network infrastructure and it's components and on-site implementation tasks. High levels of documentation skills in producing Low Level Design and a hands-on attitude are also required. Must: ACI and ISE skills. The Site Technical Architect will lead the technical design, coordination, and delivery of on-site network infrastructure projects. This role focuses heavily on physical network environments, including comms rooms, structured cabling, copper and fibre containment, and the implementation of enterprise-grade Cisco networking solutions. The ideal candidate will bring deep hands-on experience across network hardware, storage platforms, UPS systems, and broader infrastructure components required to build and support resilient IT environments. Key responsibilities include: Lead the design, planning, and on-site implementation of network infrastructure projects. Oversee comms room layouts, rack design, patching schemes, cable management and end to end structured cabling requirements (copper and fibre). Produce and maintain High-Level and Low-Level Designs (HLD/LLD), installation standards, and technical documentation. Provide technical assurance across containment design, labelling, pathways, and compliance with site installation best practices. Assist engineers in configuration, deployment, and troubleshooting Cisco network equipment (switching, routing, wireless, Firewalls). Support integration of storage platforms, SAN/NAS equipment, and associated networking. Plan and coordinate UPS installations, power requirements, and resilience considerations in line with site design. Collaborate with project managers, engineers, suppliers, and security teams to ensure seamless delivery of infrastructure solutions. Conduct on-site assessments, surveys, and hardware audits to validate designs and implement improvements. Ensure solutions align with operational, security, and compliance standards. Liaise effectively with 3rd parties and suppliers, working with them to produce quotes and manage deliverables. Skills and Experience Required Strong technical background in enterprise network infrastructure and on-site implementation. Deep understanding of structured cabling (Cat5e/6/6a), fibre types, termination standards, containment, and patching systems. Hands-on experience with Cisco switching and routing technologies (IOS/NX-OS environments). Working knowledge of wireless technologies, VLANs, routing protocols, DHCP, DNS, and network segmentation. Experience working with storage systems (SAN/NAS) and their connectivity requirements. Familiarity with UPS technologies, power distribution, and environmental considerations for comms rooms. Ability to interpret and produce technical drawings, rack elevations, schematics, and wiring diagrams. Strong stakeholder communication skills and ability to lead technical discussions on-site. Desirable Experience in secure or regulated environments (defence, government, critical national infrastructure). Knowledge of ITSM processes (ServiceNow or similar). Understanding of datacentre standards and best practices (cooling, redundancy, monitoring). Certifications such as CCNA/CCNP, CompTIA Network+/Server+, or vendor specific cabling accreditation. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
May 07, 2026
Contractor
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: Site Technical Architect Location: Barrow in furness Cumbria, Full onsite. Duration: 12/08/2026 Pay Rate £608 per day through FCSA umbrella Must have an Active SC Clearance Role Description: This position requires a candidate with a Senior Network Engineer skill set, with experience in structured cabling and containment, network infrastructure and it's components and on-site implementation tasks. High levels of documentation skills in producing Low Level Design and a hands-on attitude are also required. Must: ACI and ISE skills. The Site Technical Architect will lead the technical design, coordination, and delivery of on-site network infrastructure projects. This role focuses heavily on physical network environments, including comms rooms, structured cabling, copper and fibre containment, and the implementation of enterprise-grade Cisco networking solutions. The ideal candidate will bring deep hands-on experience across network hardware, storage platforms, UPS systems, and broader infrastructure components required to build and support resilient IT environments. Key responsibilities include: Lead the design, planning, and on-site implementation of network infrastructure projects. Oversee comms room layouts, rack design, patching schemes, cable management and end to end structured cabling requirements (copper and fibre). Produce and maintain High-Level and Low-Level Designs (HLD/LLD), installation standards, and technical documentation. Provide technical assurance across containment design, labelling, pathways, and compliance with site installation best practices. Assist engineers in configuration, deployment, and troubleshooting Cisco network equipment (switching, routing, wireless, Firewalls). Support integration of storage platforms, SAN/NAS equipment, and associated networking. Plan and coordinate UPS installations, power requirements, and resilience considerations in line with site design. Collaborate with project managers, engineers, suppliers, and security teams to ensure seamless delivery of infrastructure solutions. Conduct on-site assessments, surveys, and hardware audits to validate designs and implement improvements. Ensure solutions align with operational, security, and compliance standards. Liaise effectively with 3rd parties and suppliers, working with them to produce quotes and manage deliverables. Skills and Experience Required Strong technical background in enterprise network infrastructure and on-site implementation. Deep understanding of structured cabling (Cat5e/6/6a), fibre types, termination standards, containment, and patching systems. Hands-on experience with Cisco switching and routing technologies (IOS/NX-OS environments). Working knowledge of wireless technologies, VLANs, routing protocols, DHCP, DNS, and network segmentation. Experience working with storage systems (SAN/NAS) and their connectivity requirements. Familiarity with UPS technologies, power distribution, and environmental considerations for comms rooms. Ability to interpret and produce technical drawings, rack elevations, schematics, and wiring diagrams. Strong stakeholder communication skills and ability to lead technical discussions on-site. Desirable Experience in secure or regulated environments (defence, government, critical national infrastructure). Knowledge of ITSM processes (ServiceNow or similar). Understanding of datacentre standards and best practices (cooling, redundancy, monitoring). Certifications such as CCNA/CCNP, CompTIA Network+/Server+, or vendor specific cabling accreditation. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Your new company This role is working for Hays, a FTSE 250 recruitment leader with a global footprint, combining decades of expertise with a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading tech. With deep specialism across STEM and digital domains, Hays leverages data-driven insight and a worldwide tech talent network to help organisations secure the skills they need today and for the future. Backed by significant investment in its technology transformation and strategic partnerships, Hays is shaping the future of tech recruitment and supporting businesses as they build tomorrow's workforce. Your new role The Demand & Capacity Manager ensures that Technology Operations has the resources, capacity, and performance headroom needed to deliver stable, predictable, and scalable services globally. The role is responsible for forecasting demand, analysing consumption trends, modelling capacity needs, and identifying risks related to saturation, seasonal patterns, and strategic growth. This includes coordinating with Finance, PMO, Service Performance Management, Engineering teams, and vendors to ensure that demand is understood, capacity is planned, and costs are optimised across infrastructure, platforms, cloud, and global operations. Core Responsibilities: Own the global demand and capacity management framework across infrastructure, cloud, platforms, and operational delivery services. Develop and maintain capacity models incorporating historic trends, business forecasts, and technology growth patterns. Forecast demand for infrastructure resources, cloud consumption, platform usage, licensing, storage, workloads, and workforce/operational capacity. Identify saturation risks, constraints, seasonal spikes, and capacity-related service vulnerabilities. Provide capacity insights to PMO reprioritisation, investment planning, and readiness assessments. Work with Service Performance Manager to correlate capacity with stability, recurrence patterns, and performance bottlenecks. Partner with Vendor/Contract Manager to assess vendor capacity commitments, delivery models, and scalability. Collaborate with EA to ensure capacity plans align with technology roadmaps and transformation initiatives. Ensure appropriate capacity for major business events, releases, migrations, and peak periods. Maintain regular reporting covering consumption, forecasts, risks, and recommended actions. Accountable for the accuracy and quality of global demand and capacity forecasts. Ensure capacity risks are identified early, documented, communicated, and mitigated with clear action plans. Maintain a single source of truth for demand, consumption, and capacity insights. Provide leadership with proactive recommendations for investment, optimisation, and scaling actions. Drive alignment between capacity planning, financial forecasting, and platform/infrastructure strategies. Prepare and run capacity governance routines including monthly capacity reviews. Ensure readiness and capacity availability for major business or technology events. Support cloud optimisation and FinOps activities with accurate consumption modelling. Collaborate with operational teams to ensure capacity actions support service stability and avoid degradations. Global Delivery & Collaboration: Work with Regional Service Managers to capture local demand patterns, constraints, and capacity needs. Collaborate with EA to ensure strategic alignment with long-term architectural evolution. Partner with Infrastructure and Platform teams to understand scaling limits, performance boundaries, and capacity signals. Engage with PMO to validate capacity readiness for projects, migrations, and releases. Coordinate globally with MSPs (incl. Cognizant) to validate vendor capacity and delivery throughput. Work with Finance and Cost Management teams to validate budget impact, cost-to-serve models, and cloud consumption forecasts. Support Security and Compliance capacity requirements for logging, monitoring, DR, and backup workloads. Key Deliverable: Global Demand & Capacity Forecast (rolling 12-36 months). Capacity Models & Dashboards (infrastructure, cloud, platform, operational workload). Monthly Consumption & Capacity Report including risks, hotspots, and future projections. Quarterly Capacity Review Pack including investment proposals and optimisation insights. Capacity inputs for PMO readiness assessments, budgeting, and prioritisation. Documentation of mitigation actions for capacity-related risks. Cloud consumption models and cost-optimisation recommendations. KPIs & Success Measures: Accuracy of demand and capacity forecasts. Reduction of unplanned capacity-related incidents or outages. Timeliness of capacity reporting and insights. Optimisation impact (cloud savings, resource efficiency gains). Stakeholder satisfaction across Technology, Finance, Regions, and Vendors. Alignment of capacity with business demand and technology roadmaps. What you'll need to succeed Hands-on experience with automation platforms (ServiceNow Flow Designer, Power Automate, Rundeck, Ansible, Terraform, or similar). Scripting skills (PowerShell, Python, Bash, or equivalent). Understanding of monitoring and alerting systems (eg, Dynatrace, Datadog, Splunk, Azure Monitor). Knowledge of ITSM processes (Incident, Problem, Change, Request) and workflow automation. Experience integrating automation with CI/CD, APIs, and cloud-native services. Strong understanding of identity models, RBAC, and secure automation practices. Ability nonrepresentational issues and translate them into automation solutions. Experience working with MSPs and global delivery models What you'll get in return Competitive base salary + bonus + benefits aligned to the seniority of the role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
May 07, 2026
Full time
Your new company This role is working for Hays, a FTSE 250 recruitment leader with a global footprint, combining decades of expertise with a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading tech. With deep specialism across STEM and digital domains, Hays leverages data-driven insight and a worldwide tech talent network to help organisations secure the skills they need today and for the future. Backed by significant investment in its technology transformation and strategic partnerships, Hays is shaping the future of tech recruitment and supporting businesses as they build tomorrow's workforce. Your new role The Demand & Capacity Manager ensures that Technology Operations has the resources, capacity, and performance headroom needed to deliver stable, predictable, and scalable services globally. The role is responsible for forecasting demand, analysing consumption trends, modelling capacity needs, and identifying risks related to saturation, seasonal patterns, and strategic growth. This includes coordinating with Finance, PMO, Service Performance Management, Engineering teams, and vendors to ensure that demand is understood, capacity is planned, and costs are optimised across infrastructure, platforms, cloud, and global operations. Core Responsibilities: Own the global demand and capacity management framework across infrastructure, cloud, platforms, and operational delivery services. Develop and maintain capacity models incorporating historic trends, business forecasts, and technology growth patterns. Forecast demand for infrastructure resources, cloud consumption, platform usage, licensing, storage, workloads, and workforce/operational capacity. Identify saturation risks, constraints, seasonal spikes, and capacity-related service vulnerabilities. Provide capacity insights to PMO reprioritisation, investment planning, and readiness assessments. Work with Service Performance Manager to correlate capacity with stability, recurrence patterns, and performance bottlenecks. Partner with Vendor/Contract Manager to assess vendor capacity commitments, delivery models, and scalability. Collaborate with EA to ensure capacity plans align with technology roadmaps and transformation initiatives. Ensure appropriate capacity for major business events, releases, migrations, and peak periods. Maintain regular reporting covering consumption, forecasts, risks, and recommended actions. Accountable for the accuracy and quality of global demand and capacity forecasts. Ensure capacity risks are identified early, documented, communicated, and mitigated with clear action plans. Maintain a single source of truth for demand, consumption, and capacity insights. Provide leadership with proactive recommendations for investment, optimisation, and scaling actions. Drive alignment between capacity planning, financial forecasting, and platform/infrastructure strategies. Prepare and run capacity governance routines including monthly capacity reviews. Ensure readiness and capacity availability for major business or technology events. Support cloud optimisation and FinOps activities with accurate consumption modelling. Collaborate with operational teams to ensure capacity actions support service stability and avoid degradations. Global Delivery & Collaboration: Work with Regional Service Managers to capture local demand patterns, constraints, and capacity needs. Collaborate with EA to ensure strategic alignment with long-term architectural evolution. Partner with Infrastructure and Platform teams to understand scaling limits, performance boundaries, and capacity signals. Engage with PMO to validate capacity readiness for projects, migrations, and releases. Coordinate globally with MSPs (incl. Cognizant) to validate vendor capacity and delivery throughput. Work with Finance and Cost Management teams to validate budget impact, cost-to-serve models, and cloud consumption forecasts. Support Security and Compliance capacity requirements for logging, monitoring, DR, and backup workloads. Key Deliverable: Global Demand & Capacity Forecast (rolling 12-36 months). Capacity Models & Dashboards (infrastructure, cloud, platform, operational workload). Monthly Consumption & Capacity Report including risks, hotspots, and future projections. Quarterly Capacity Review Pack including investment proposals and optimisation insights. Capacity inputs for PMO readiness assessments, budgeting, and prioritisation. Documentation of mitigation actions for capacity-related risks. Cloud consumption models and cost-optimisation recommendations. KPIs & Success Measures: Accuracy of demand and capacity forecasts. Reduction of unplanned capacity-related incidents or outages. Timeliness of capacity reporting and insights. Optimisation impact (cloud savings, resource efficiency gains). Stakeholder satisfaction across Technology, Finance, Regions, and Vendors. Alignment of capacity with business demand and technology roadmaps. What you'll need to succeed Hands-on experience with automation platforms (ServiceNow Flow Designer, Power Automate, Rundeck, Ansible, Terraform, or similar). Scripting skills (PowerShell, Python, Bash, or equivalent). Understanding of monitoring and alerting systems (eg, Dynatrace, Datadog, Splunk, Azure Monitor). Knowledge of ITSM processes (Incident, Problem, Change, Request) and workflow automation. Experience integrating automation with CI/CD, APIs, and cloud-native services. Strong understanding of identity models, RBAC, and secure automation practices. Ability nonrepresentational issues and translate them into automation solutions. Experience working with MSPs and global delivery models What you'll get in return Competitive base salary + bonus + benefits aligned to the seniority of the role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
.Pre-construction Manager page is loaded Pre-construction Managerremote type: Remotelocations: Heanortime type: Full timeposted on: Posted Todayjob requisition id: R03477Why Work at RehlkoOur work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.Our teams have the opportunity to provide a critical resource - energy - that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today's world demands.Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions - large and small - that help people and communities thrive in the moments that matter.At Rehlko, our team members are the essential energy that powers our organization's success. We are committed to fostering a safe and sustainable work environment where safety is everyone's responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future! What We Offer At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide: Competitive compensation and benefits Work-life flexibility Recognition and rewards Development and career opportunities A safe and inclusive workplace Why You Will Love this Job About the Role As Pre Construction Manager, you will lead all pre construction activity for critical power projects across the UK. You will define scope and technical requirements, produce pre construction deliverables, manage procurement and approvals, and set the standards that enable safe, efficient on site delivery. You will line manage and develop the pre construction team and act as the technical interface between clients, Project Managers and delivery teams. What You'll Be Doing Lead initial project assessments, defining scope, deliverables, technical requirements, acceptance criteria and interfaces for generator installations. Produce pre construction deliverables including design reports, cost plans, risk registers, procurement schedules and programme milestones. Prepare and manage detailed pre construction budgets, covering equipment, civils, M&E works, logistics and commissioning. Identify constructability issues early and drive design changes to avoid rework during installation. Establish quality benchmarks and inspection requirements prior to construction start. Prepare and issue tender packages for civils, electrical, mechanical and specialist trades. Review subcontractor bids, ensuring scope alignment, technical compliance and commercial clarity. Produce and maintain procurement schedules and manage long lead items to align with programme requirements. Line manage and develop the pre construction team, including mentoring, performance management and resource planning. Develop best practice methodology, processes and technical solutions to standardise delivery and reduce risk; review lessons learnt and implement improvements. Review emerging technologies for technical and commercial suitability and recommend adoption where appropriate. What We're Looking For Proven experience in pre construction, ideally in M&E or generator installations. Strong experience producing design reports, cost plans, risk registers and procurement schedules. Ability to read and interpret technical drawings and project plans. SMSTS, CSCS (manager level) and First Aid qualified. Strong working knowledge of health & safety legislation and temporary works. Excellent commercial awareness and experience reviewing subcontractor bids. Confident managing multiple projects and stakeholders simultaneously. Flexible to travel and stay away when required. What You'll Get Competitive Salary 10% or 15% salary uplift for a location allowance Company vehicle & fuel card, or an allowance Accommodation & meals paid if required to stay away 36 days holiday (incl. bank holidays) Real progression opportunities in a growing Projects team Death in Service Private Healthcare A supportive, fast-moving environment with a family-run feelRehlko proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation. Our Purpose-Creating an energy resilient world for a better future-and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Rehlko at is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status, or any other characteristic protected by national, state, local, or other applicable laws. Our Values Curiosity - Seek, learn, share Trust - Go farther together Pace - Focus to go faster Excellence - Find the win every day
May 07, 2026
Full time
.Pre-construction Manager page is loaded Pre-construction Managerremote type: Remotelocations: Heanortime type: Full timeposted on: Posted Todayjob requisition id: R03477Why Work at RehlkoOur work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.Our teams have the opportunity to provide a critical resource - energy - that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today's world demands.Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions - large and small - that help people and communities thrive in the moments that matter.At Rehlko, our team members are the essential energy that powers our organization's success. We are committed to fostering a safe and sustainable work environment where safety is everyone's responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future! What We Offer At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide: Competitive compensation and benefits Work-life flexibility Recognition and rewards Development and career opportunities A safe and inclusive workplace Why You Will Love this Job About the Role As Pre Construction Manager, you will lead all pre construction activity for critical power projects across the UK. You will define scope and technical requirements, produce pre construction deliverables, manage procurement and approvals, and set the standards that enable safe, efficient on site delivery. You will line manage and develop the pre construction team and act as the technical interface between clients, Project Managers and delivery teams. What You'll Be Doing Lead initial project assessments, defining scope, deliverables, technical requirements, acceptance criteria and interfaces for generator installations. Produce pre construction deliverables including design reports, cost plans, risk registers, procurement schedules and programme milestones. Prepare and manage detailed pre construction budgets, covering equipment, civils, M&E works, logistics and commissioning. Identify constructability issues early and drive design changes to avoid rework during installation. Establish quality benchmarks and inspection requirements prior to construction start. Prepare and issue tender packages for civils, electrical, mechanical and specialist trades. Review subcontractor bids, ensuring scope alignment, technical compliance and commercial clarity. Produce and maintain procurement schedules and manage long lead items to align with programme requirements. Line manage and develop the pre construction team, including mentoring, performance management and resource planning. Develop best practice methodology, processes and technical solutions to standardise delivery and reduce risk; review lessons learnt and implement improvements. Review emerging technologies for technical and commercial suitability and recommend adoption where appropriate. What We're Looking For Proven experience in pre construction, ideally in M&E or generator installations. Strong experience producing design reports, cost plans, risk registers and procurement schedules. Ability to read and interpret technical drawings and project plans. SMSTS, CSCS (manager level) and First Aid qualified. Strong working knowledge of health & safety legislation and temporary works. Excellent commercial awareness and experience reviewing subcontractor bids. Confident managing multiple projects and stakeholders simultaneously. Flexible to travel and stay away when required. What You'll Get Competitive Salary 10% or 15% salary uplift for a location allowance Company vehicle & fuel card, or an allowance Accommodation & meals paid if required to stay away 36 days holiday (incl. bank holidays) Real progression opportunities in a growing Projects team Death in Service Private Healthcare A supportive, fast-moving environment with a family-run feelRehlko proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation. Our Purpose-Creating an energy resilient world for a better future-and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Rehlko at is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status, or any other characteristic protected by national, state, local, or other applicable laws. Our Values Curiosity - Seek, learn, share Trust - Go farther together Pace - Focus to go faster Excellence - Find the win every day
Career Choices Dewis Gyrfa Ltd
Manchester, Lancashire
NMGH New Hospital Business Support Officer Manchester University NHS Foundation Trust Employer: Manchester University NHS Foundation Trust Location: Manchester, M8 5RB Pay: Contract Type: Permanent Hours: Full time Disability Confident: Yes Closing Date: 01/05/2026 About this job North Manchester General Hospital New Hospital Project Manchester University NHS Foundation Trust has ambitious plans to transform healthcare in North Manchester through the North Manchester General Hospital (NMGH) Redevelopment Programme which will deliver a new hospital and health campus at the existing North Manchester General Hospital site. This major investment will support the transformation of how we deliver our services and create modern facilities that support world class clinical care for our communities. This role provides a unique opportunity to be part of one of the largest public sector health transformation programmes being delivered across Manchester. The Business Support Officer will be responsible for providing a high quality, effective and expert administrative and operational support function across the New Hospital Project Team. The role will directly support the New Hospital Business Support Manager in the maintenance of effective administrative systems and operational team processes, ensuring the effective day to day operation of the New Hospital Project Team. The role will co ordinate, arrange and support meetings through the production of agendas and minutes; provide support in maintaining project administrative systems; support with diary management; and support the New Hospital Business Support Manager taking responsibility for key administrative and operational functions across the New Hospital Team. The Business Support Officer will undertake and support the delivery of the following key activities: Support the implementation and maintaining of accurate financial and project management records Provide diary management to Project Team Members. Provide support to the scheduling of meetings, workshops, planning/delivery of events including liaising with internal and external stakeholders. Prepare accurate records of meetings, events and workshops as may be necessary. Support the development, implementation and maintenance of highly effective project administration processes and procedures. Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe a great place to shape your career. With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year. Behind every patient cared for are people like you keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike. At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high quality care and exceptional patient outcomes. Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others. At MFT, your role matters, your impact is real, and you're part of something bigger from day one. To find out more about the key responsibilities and the specific skills and experience you'll need for this role, take a look at the Job Description & Person Specification attachments under the 'Supporting Documents' heading. Explore 'Inside MFT Your Candidate Place' To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming one stop hub gives you a real sense of who we are what we stand for, how we reward and support you, and the many ways we care for you as you care for others. You'll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply. To access 'Inside MFT Your Candidate Place, simply click on the relevant PDF document under the 'Supporting Documents' section and once opened, you can where either scan QR code or click on the link provided. Closing vacancy listings early We welcome applications from a wide range of backgrounds and experiences. To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below. Use of Artificial Intelligence (AI) in your application Here at Manchester University NHS Foundation Trust, we're proud to be ALL HERE FOR YOU-for our patients, our communities, and each other. As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application-especially personal statements and responses to role specific questions-is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone. Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. This advert closes on Wednesday 15 Apr 2026 Proud member of the Disability Confident employer scheme Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
May 07, 2026
Full time
NMGH New Hospital Business Support Officer Manchester University NHS Foundation Trust Employer: Manchester University NHS Foundation Trust Location: Manchester, M8 5RB Pay: Contract Type: Permanent Hours: Full time Disability Confident: Yes Closing Date: 01/05/2026 About this job North Manchester General Hospital New Hospital Project Manchester University NHS Foundation Trust has ambitious plans to transform healthcare in North Manchester through the North Manchester General Hospital (NMGH) Redevelopment Programme which will deliver a new hospital and health campus at the existing North Manchester General Hospital site. This major investment will support the transformation of how we deliver our services and create modern facilities that support world class clinical care for our communities. This role provides a unique opportunity to be part of one of the largest public sector health transformation programmes being delivered across Manchester. The Business Support Officer will be responsible for providing a high quality, effective and expert administrative and operational support function across the New Hospital Project Team. The role will directly support the New Hospital Business Support Manager in the maintenance of effective administrative systems and operational team processes, ensuring the effective day to day operation of the New Hospital Project Team. The role will co ordinate, arrange and support meetings through the production of agendas and minutes; provide support in maintaining project administrative systems; support with diary management; and support the New Hospital Business Support Manager taking responsibility for key administrative and operational functions across the New Hospital Team. The Business Support Officer will undertake and support the delivery of the following key activities: Support the implementation and maintaining of accurate financial and project management records Provide diary management to Project Team Members. Provide support to the scheduling of meetings, workshops, planning/delivery of events including liaising with internal and external stakeholders. Prepare accurate records of meetings, events and workshops as may be necessary. Support the development, implementation and maintenance of highly effective project administration processes and procedures. Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe a great place to shape your career. With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year. Behind every patient cared for are people like you keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike. At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high quality care and exceptional patient outcomes. Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others. At MFT, your role matters, your impact is real, and you're part of something bigger from day one. To find out more about the key responsibilities and the specific skills and experience you'll need for this role, take a look at the Job Description & Person Specification attachments under the 'Supporting Documents' heading. Explore 'Inside MFT Your Candidate Place' To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming one stop hub gives you a real sense of who we are what we stand for, how we reward and support you, and the many ways we care for you as you care for others. You'll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply. To access 'Inside MFT Your Candidate Place, simply click on the relevant PDF document under the 'Supporting Documents' section and once opened, you can where either scan QR code or click on the link provided. Closing vacancy listings early We welcome applications from a wide range of backgrounds and experiences. To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below. Use of Artificial Intelligence (AI) in your application Here at Manchester University NHS Foundation Trust, we're proud to be ALL HERE FOR YOU-for our patients, our communities, and each other. As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application-especially personal statements and responses to role specific questions-is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone. Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. This advert closes on Wednesday 15 Apr 2026 Proud member of the Disability Confident employer scheme Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Wolviston Management Services are delighted to be supporting a growing, design-led retail business in the appointment of an eCommerce Customer Experience Manager. This is a key, senior-facing role with full ownership of the end-to-end customer journey across all digital and service touchpoints. You'll play a pivotal part in shaping a premium, brand-aligned customer experience while driving measurable improvements in service performance, operational efficiency and customer loyalty. The Role Reporting into the wider Senior Leadership Team, you will take responsibility for enhancing the complete customer lifecycle from first interaction through purchase, delivery, aftercare and repeat engagement. Combining a data-driven mindset with hands-on leadership, you'll identify friction points across the journey and implement scalable improvements that positively impact CSAT, NPS, conversion and retention. You will work closely with eCommerce, Operations, Logistics and external partners to ensure the customer experience reflects the quality, tone and service standards expected of a premium interiors brand. Key Responsibilities Own and continuously improve the end-to-end eCommerce customer journey across web, email, delivery, returns, aftercare and reviews Identify and prioritise customer pain points, including product information gaps, delivery uncertainties, damages and returns complexity Lead and manage day-to-day customer experience performance across all service channels (email, phone, live chat, social and marketplaces where applicable) Set, monitor and improve service SLAs and KPIs, driving response times, resolution quality and overall service excellence Develop robust processes for common interiors challenges, including lead times, backorders, delivery booking and tracking Lead, coach and develop the customer service team (in-house and/or outsourced), fostering a high-performance, customer-first culture Implement quality assurance frameworks, including QA scorecards, coaching, calibration and tone-of-voice standards Support workforce planning and peak trading readiness across seasonal and promotional periods Collaborate with 3PLs, couriers and installation partners to enhance delivery experience and reduce service exceptions Use data, insight and reporting to inform decision-making and continuous improvement initiatives About You To be successful in this role, you will bring: Proven experience in eCommerce customer experience or customer operations management Background within interiors, homeware, furniture, premium retail or a high-consideration product environment (preferred) Strong understanding of fulfilment, delivery and returns processes and their impact on customer experience Demonstrated experience in journey mapping, process design and cross-functional improvement delivery Confidence working with data, reporting tools and performance metrics A proactive, solutions-focused mindset with strong stakeholder management skills Experience leading and developing customer service teams in a fast-paced environment Why Apply? This is an excellent opportunity to join a growing, forward-thinking business where customer experience sits at the heart of the brand proposition. The role offers genuine ownership, influence and the opportunity to make a lasting impact within a premium retail environment.
May 07, 2026
Full time
Wolviston Management Services are delighted to be supporting a growing, design-led retail business in the appointment of an eCommerce Customer Experience Manager. This is a key, senior-facing role with full ownership of the end-to-end customer journey across all digital and service touchpoints. You'll play a pivotal part in shaping a premium, brand-aligned customer experience while driving measurable improvements in service performance, operational efficiency and customer loyalty. The Role Reporting into the wider Senior Leadership Team, you will take responsibility for enhancing the complete customer lifecycle from first interaction through purchase, delivery, aftercare and repeat engagement. Combining a data-driven mindset with hands-on leadership, you'll identify friction points across the journey and implement scalable improvements that positively impact CSAT, NPS, conversion and retention. You will work closely with eCommerce, Operations, Logistics and external partners to ensure the customer experience reflects the quality, tone and service standards expected of a premium interiors brand. Key Responsibilities Own and continuously improve the end-to-end eCommerce customer journey across web, email, delivery, returns, aftercare and reviews Identify and prioritise customer pain points, including product information gaps, delivery uncertainties, damages and returns complexity Lead and manage day-to-day customer experience performance across all service channels (email, phone, live chat, social and marketplaces where applicable) Set, monitor and improve service SLAs and KPIs, driving response times, resolution quality and overall service excellence Develop robust processes for common interiors challenges, including lead times, backorders, delivery booking and tracking Lead, coach and develop the customer service team (in-house and/or outsourced), fostering a high-performance, customer-first culture Implement quality assurance frameworks, including QA scorecards, coaching, calibration and tone-of-voice standards Support workforce planning and peak trading readiness across seasonal and promotional periods Collaborate with 3PLs, couriers and installation partners to enhance delivery experience and reduce service exceptions Use data, insight and reporting to inform decision-making and continuous improvement initiatives About You To be successful in this role, you will bring: Proven experience in eCommerce customer experience or customer operations management Background within interiors, homeware, furniture, premium retail or a high-consideration product environment (preferred) Strong understanding of fulfilment, delivery and returns processes and their impact on customer experience Demonstrated experience in journey mapping, process design and cross-functional improvement delivery Confidence working with data, reporting tools and performance metrics A proactive, solutions-focused mindset with strong stakeholder management skills Experience leading and developing customer service teams in a fast-paced environment Why Apply? This is an excellent opportunity to join a growing, forward-thinking business where customer experience sits at the heart of the brand proposition. The role offers genuine ownership, influence and the opportunity to make a lasting impact within a premium retail environment.
As first point of contact for customers regarding a wide variety of council services, our Customer Service Advisers are vital to the efficient delivery of our Contact Centre service. Our Customer Service Advisers aim to resolve all customer enquiries at the first point of contact where possible whether by phone, email or in person. You will be part of a team of positive, organised staff who are committed to achieving and exceeding our customers' expectations and therefore you should have: a professional manner with excellent communication and interpersonal skills a commitment to confidently provide exceptional customer service a flexible and methodical approach to work, with the ability to react to a changing workload experience of using ICT systems to record, monitor and extract key information a good general level of education including maths and English a good knowledge of our services, ideally Council Tax, housing benefits or housing needs and options You must be available to work a rotating shift pattern, Monday to Friday between 8.30am and 5pm, to meet Contact Centre requirements. Therefore, we will not consider part time requests for this position. You should indicate your available hours in your application. In return we offer a tailored induction and training programme. Please note that CVs are not accepted without a fully completed application form. We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if sufficient applications are received. Additional information Assessments will take place between 12 and 14 May. Interviews will take place on 20 and 21 May. Special conditions The postholder will not be eligible for the flexible working hours scheme and will be ready to work in accordance with their working pattern between the service opening hours. TOIL can be accrued with agreement from a manager. The postholder will be required to attend up to four evening meetings and Saturday workshops a year. The postholder will be required to adhere to the Contact Centre dress code. The postholder will be required to undertake a baseline personnel security standard (BPSS) check in order to carry out any duties on the Department of Works and Pensions (DWP) website. Employee benefits We offer a generous employee benefits package, with a range of discounts, benefits and wellbeing incentives to suit everyone. At Crawley Borough Council, you will have access to a structured programme of learning from day one, designed to help you succeed in your role and grow your career. Safer recruitment Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.
May 07, 2026
Full time
As first point of contact for customers regarding a wide variety of council services, our Customer Service Advisers are vital to the efficient delivery of our Contact Centre service. Our Customer Service Advisers aim to resolve all customer enquiries at the first point of contact where possible whether by phone, email or in person. You will be part of a team of positive, organised staff who are committed to achieving and exceeding our customers' expectations and therefore you should have: a professional manner with excellent communication and interpersonal skills a commitment to confidently provide exceptional customer service a flexible and methodical approach to work, with the ability to react to a changing workload experience of using ICT systems to record, monitor and extract key information a good general level of education including maths and English a good knowledge of our services, ideally Council Tax, housing benefits or housing needs and options You must be available to work a rotating shift pattern, Monday to Friday between 8.30am and 5pm, to meet Contact Centre requirements. Therefore, we will not consider part time requests for this position. You should indicate your available hours in your application. In return we offer a tailored induction and training programme. Please note that CVs are not accepted without a fully completed application form. We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if sufficient applications are received. Additional information Assessments will take place between 12 and 14 May. Interviews will take place on 20 and 21 May. Special conditions The postholder will not be eligible for the flexible working hours scheme and will be ready to work in accordance with their working pattern between the service opening hours. TOIL can be accrued with agreement from a manager. The postholder will be required to attend up to four evening meetings and Saturday workshops a year. The postholder will be required to adhere to the Contact Centre dress code. The postholder will be required to undertake a baseline personnel security standard (BPSS) check in order to carry out any duties on the Department of Works and Pensions (DWP) website. Employee benefits We offer a generous employee benefits package, with a range of discounts, benefits and wellbeing incentives to suit everyone. At Crawley Borough Council, you will have access to a structured programme of learning from day one, designed to help you succeed in your role and grow your career. Safer recruitment Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.
