540 jobs found

ACCA, Finance Business Partner, CIMA, CHARTERED ACCOUNTANT, QUALIFIED ACCOUNTANT, GOVERNMENT ROLES, PUBLIC SEC Staff Officer Acc ountant- Department For Communities, Housing Finance Branch Location: Causeway Exchange, 1-7 Bedford Street, Belfast, BT2 7EG Hourly Rate: £24.04-£25.01 per hour (£41,272 annually) Contract: Temporary (12 months+) which will open the doors to putting yourself forward for the permanent external competitions coming up in the NICS with the help of your line manager and team Hours: 37 per week Monday-Friday Flexible start and finish times Working Pattern: Hybrid - 2 days in office / 3 days from home Flexibility: Flexi-time available Your new company The role of the Housing Finance Business Partner is to provide advice and support for the financial oversight of the NIHE as part of DfC's sponsorship responsibilities. This includes, but is not limited to, commissioning and reviewing financial returns, analysing budgets and expenditure, reviewing NIHE papers and business cases, preparing monthly management reporting, and drafting responses for briefings and Assembly information requests. Your new role The key duties and responsibilities of this post include but are not restricted to the following: • Provide in-year budget management and monitoring, including preparation of monthly reports for the HSG senior management team and input to the monthly Departmental Management Board Stewardship Report.• Prepare the HSG (NIHE) monthly Outturn Forecast Outturn return and HSG (NIHE) Monitoring Round returns.• Engage and work alongside budgeting & accounts colleagues, NIHE finance, Central Budgeting, and other stakeholders to ensure value for money in the use of DfC resource and capital budgets.• Business case review as part of the Five Case Model business case approach.• Review and appraisal, the NIHE Budget Submission.• Review and provide comments on information included by NIHE in board papers, monthly performance meeting papers etc.• Review and appraisal of NIHE Pay Remits.• Manage the NIHE monthly Cash Drawdown.• Review of NIHE consolatory payments, losses and write off cases.• Assist with external and internal audit queries, Assembly Questions, NIHE Accountability updates. and Freedom of Information requests as required.• Attending meetings and deputising as required.• Other ad hoc finance returns and duties.This list is not exhaustive. What you'll need to succeed The candidate must be a professionally qualified accountant and have at least one year's experience gained in the last five years, in a finance related environment, in one or more areas detailed below: a. financial planning and budgeting;b. financial accounting/auditing;c. forensic accounting/insolvency-related work;d. management accounting and cost analysis;e. investment finance;f. treasury management; and/org. development/implementation of financial systems." What you'll get in return Flexible working (2 office days per week)37 hours per week37 days annual leaveContract roles which will open the doors to putting yourself forward for the external competitions coming up in the NICS with the help of your line manager and team.Getting your foot in the door to the NICS.Opportunity to support a high-impact public sector organisationA supportive team environment within Housing Finance Branch What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Role Summary: To contribute to Town & Country Housing s support strategy by providing a comprehensive range of information, guidance, and any onward referral to help people manage their money and prepare for changes in welfare benefit. Please note: We reserve the right to close this vacancy early if a suitable applicant is found. Location: Epsom, Surrey Salary: £33,216 per annum Hours : 35 hours per week Contract: Permanent Probation period: 6 months Notice period: 1 month Applications close: Monday 11 May 2026 Interview date: Tuesday 19 May 2026 For more information or to apply, please click 'apply now' .

The safety of our customers, and therefore building safety, is our number one priority. This role will work across our diverse geography & portfolio to ensure we take a coherent and co-ordinated approach to building safety at a time when expectations are rightly increasing. The Customer Liaison Officer will deliver a business-critical service to ensure that customers' expectations are exceeded. This role will give the right candidate the opportunity to shape our strategy for supporting our customers. The Building Safety Department has a varied workload with demanding timescales; the Customer Liaison Officer will be responsible for owning the communication with our customers and supporting the Delivery and Commercial Teams with the delivery of remediation works. This is a key role and will help ensure the safety of our customers. What you'll need to succeed: Strong communication (both written and verbal) and presentation skills Ability to maintain attention to detail in a busy environment. Experience of providing a high level of customer service Confident and experienced collaborator. Natural problem-solving skills. Strong ICT capability, EXCEL, WORD etc. Proven prioritisation skills Experienced Team Worker Always provide a high level of service Previous experience working within housing (essential) This role will require a mixture of office/home-based working and on-site presence at our properties in the Midlands. A full, clean driving licence and access to own vehicle for business use will be required for this role. Interview date: June 2026 Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)

Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.

Are you passionate about fostering independence and building strong communities? Newground Together is seeking a dedicated Community Resilience Officer to help empower residents facing financial crisis in and around the Calderdale area. We value collaboration, respect, and the drive to champion equality, diversity and inclusion. You'll use your excellent interpersonal and relationship-building skills to engage residents in crisis, quickly build trust, and provide vital support. Your advocacy, negotiation and problem-solving abilities will be key in agreeing affordable repayment plans, preventing escalation of debt, and constructively challenging unsustainable spending habits. As a Financial Inclusion Officer, you'll manage intensive short-term caseloads, prioritising urgent needs while maintaining accurate records and personalised action plans. You'll also have the opportunity to facilitate group-based financial capability or cost-of-living sessions, and contribute to monitoring and evaluation by capturing both hard and soft outcomes for residents. Who we are: Newground Together is a registered charity and part of the Together Housing Group. Our mission is simple yet powerful: to empower people to create sustainable communities that are connected, resilient, healthy and prosperous. We do this by supporting job and training opportunities, engaging with young people and families, providing memorable outdoor experiences, and offering activities that promote health and wellbeing. As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. Please note that this role is a FTC until June 2027. Requirements Key Responsibilities: Conduct home visits and provide financial inclusion support to vulnerable households, helping to address financial hardship and wider aspects of poverty. Offer practical guidance on budgeting, accessing benefits, and improving overall financial resilience. Work collaboratively with partner organisations and internal teams to provide holistic support tailored to individual client needs. Manage client referrals and maintain accurate, up-to-date records on management information systems. Deliver community-based advice sessions and training to frontline staff on financial inclusion and poverty-related issues. Raise awareness of poverty issues and promote available support services. Essential Requirements: Full UK driving licence and access to a vehicle. Experience working with vulnerable customers and delivering advice or support services. Knowledge of budgeting, benefits, and managing complex or sensitive financial situations. Understanding of fuel poverty, its indicators, and effective interventions. Excellent communication and customer service skills. Proven ability to work towards targets and manage time effectively. Knowledge of safeguarding principles and practices. Benefits In return, we are offering the successful candidate in the Community Resilience Officer role Starting salary of £30,476 per annum You will be covering the Calderdale area. 27 days holiday (rising to 32 over 5 years' service) + bank holidays A flexible working environment, with a range of family friendly policies Your normal working hours will be 37hrs per week Monday - Friday with occasional evening work. Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers. Wide range of technical, professional, and personal development training opportunities Attractive pension scheme Health and wellbeing benefits including access to GPs A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice We have a range of staff support networks, including menopause, culturally diverse, LGBTQ+ and disability. To view the full range of our award winning benefits click on the Employee Benefits Link THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay! Please ensure you fully answer the questions on the application form. Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made. INDTHG1

Leasehold Officer Location - Eastleigh Salary - 36,986.00 per annum 37 Hours per week - (Monday - Friday) Duration - Permanent position Sellick Partnership Ltd are assisting a well-established housing organisation with the recruitment of a Leasehold Officer to manage a wide portfolio taking full responsibility for leasehold management. Job responsibilities for the Leasehold Officer: Your main purpose as a Leasehold Officer will be to manage a portfolio of leasehold, freehold and shared ownership properties, taking full responsibility for leasehold management and providing specialist advice to our customers both internally and externally. You will confidently lead on the scrutinising and management of service charge enquiries, investigating and remedying lease breaches, handling lease extension claims alongside our legal teams and acting as a point of contact for other lease specific enquiries and processes. Provide specialist advice on lease covenants, subletting, alterations and lease variations. Provide expert leasehold advice on clauses pertaining to leases, covenants and demised areas and leaseholder rights and responsibilities. Support our Leasehold Admin Officer with consents where necessary and take appropriate enforcement action when required for breach of lease covenants Knowledge, skills and experience required You'll be able to demonstrate knowledge and experience in both leasehold and shared ownership products, together with an understanding of the legislation affecting these customers (in particular the Commonhold and Leasehold Reform Act 2002, Landlord and Tenant Act and Building Safety Act 2022). You'll have demonstrable knowledge and experience of applying Leasehold law relating to assignments, consents, enfranchisement, lease extensions, breach of covenants and service charges. You'll need to be able to deal with difficult, sensitive and challenging behaviour and situations in a calm and professional manner, whilst using your initiative to problem solve. If you feel well-suited to the role or would like to discuss it further, please apply or contact Josh Meek at Sellick Partnership Ltd - Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Ashfield District Council have an exciting opportunity for an Income Manager to join the team based in Kirkby-In-Ashfield. You will join us on a full time, permanent basis (37 hours per week) and in return, you will receive a competitive salary of £51,356 - £54,495 per annum (pay award pending). We have an exciting opportunity for an Income Manager to join our Housing Management Department. Reporting to the Assistant Director, the Income Manager will have direct responsibility for Income Collection/Recovery and Money Management Advice. They will also be responsible for IT/System Development, leaseholder queries and complaints for the department. We are looking for someone with experience in the social housing sector with a track record of leading frontline services. You will have excellent project management and organisation skills, with the drive and ability to solve problems To do this you will need to be a strong communicator, both internally and externally. You will be able to provide clear direction to your team and work with other departments and agencies to ensure our tenants are able live in safe and good quality homes. Closing date: 1 June 2026 Interview date: 19 June 2026 Why not click apply today? Don t miss out on this opportunity to develop your career as our Income Manager. Canvassing of Members of the Council (directly or indirectly) for any appointment shall disqualify the candidate for that appointment. Applicants should disclose if they are related to a Member or Officer of the Authority. Ashfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community.

Allocations Officer Slough Contract £19.32 per hour Our client is looking for an experienced is looking for an Allocations Officer Hybrid - 2 days per week required in the office To undertake and determine eligibility assessments for potential tenants accessing the housing register to ensure the legality and suitability of every allocation. To be responsible for meeting statutory requirements, performance indicators and targets in the letting of all social housing. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Deliver a comprehensive, customer focused and high quality housing allocations service, liaising with other sections, departments and agencies internally and externally in relation to housing needs issues on behalf of home seekers Working proactively using initiative and knowledge to apply appropriate options to tackle housing need ensuring that the council s resources, including accommodation and financial resources, are appropriately used according to the needs of the home seeker, enabling them to achieve sustainable and affordable solutions to their housing needs. Maintain accurate and up to date records of the voids and lettings process as well as entering and maintaining records on the housing register using the integrated housing management IT system. This includes developing and running regular performance related reports and undertaking regular and frequent data reconciliation. Understand and work in accordance with legislation and Slough s current lettings and voids policies, standards and targets, responding to customer enquiries regarding voids and lettings, liaising with other sections and/or contractors as necessary to provide a co-ordinated response. To manage applications for social housing, including those of a complex nature and be responsible for applying the law and policy appropriately, reaching lawful and defensible decisions and ensuring that the Council s Housing Allocations Policy is implemented To ensure that each case receives a correct assessment liaising as necessary with colleagues in housing needs for acute cases and with the investigation team where cases of fraud or benefit abuse are suspected To take a lead on a particular topic and/or liaison with a partner department or agency as directed by the Housing Allocations Manager. Ensure that colleagues are briefed on relevant issues relating to the topic/liaison Provide information for new tenants about the properties and services available and ensure this information is regularly updated while liaising with tenancy management colleagues to ensure that the sign up process is efficient and informative for the client and timely in order Experience of working in a pressurised customer service environment and with vulnerable customers. Working effectively with a range of professional staff and external agencies. Maintaining computerised information management systems. Experience of working in confidential situations with an understanding of when & how to share sensitive information with customers and Experience of giving accurate and relevant information in a clear and concise manner, both in writing and verbally. Knowledge of current housing, immigration and related legislation, case law, policies and good practice including relevant Housing and Homelessness Acts. Knowledge of repairs issues to ensure that properties meet required standards Knowledge of relevant health and safety legislation and an ability to apply and enforce it, particularly in relation to lone workers. Knowledge of data protection legislation, especially relating to customer records. Knowledge of equal opportunities legislation and policy. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

Your new company We are currently seeking a motivated and compassionate Housing Support Officer to join a busy Housing Services team.This is a rewarding frontline role supporting individuals and families to sustain their tenancies, prevent homelessness, and improve long-term housing outcomes.You will work closely with tenants, internal services, and partner agencies to provide tailored housing support and early intervention. Your new role Deliver person-centred housing support to tenants across a designated patch Support tenancy sustainment, including early intervention in cases of arrears or vulnerability Work with individuals at risk of homelessness to develop and implement support plans Liaise with external agencies (e.g. social work, health services, DWP, third sector providers) Carry out home visits, risk assessments, and welfare checks Maintain accurate case records and contribute to performance reporting Promote positive tenancy behaviour and community cohesion What you'll need to succeed Experience working in housing, homelessness, or a related support environment Strong knowledge of tenancy sustainment, housing options, or homelessness prevention Excellent communication and interpersonal skills Ability to manage a varied caseload and prioritise effectively Experience working with vulnerable individuals or complex needs A full UK driving licence (or ability to travel across the area) A relevant qualification in housing, social care, or a related field is desirable but not essential. What you'll get in return Competitive hourly rate Ongoing training and professional development Opportunity to make a real impact within local communities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

A large Housing Association is looking for a Property Management Officer on a temporary basis for approximately 3 months in West London Key responsibilities are as follows As a Property Management Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the progress. Where issues arise that you cannot deal with directly, you will work on behalf of residents and with other stakeholders, engaging services inside and outside to ensure their needs are met. However, you will retain responsibility when other people are involved, making sure that they do what they agree to do Hourly rate PAYE 23.07 and 30.50 Umbrella. 5 days in the office and no WFH Essential Requirements Must have worked in property management and have experience in Leasehold and Service charges Excellent interpersonal skills and able to pick things up quickly Excellent on Word & Excel Must be immediately available or on short notice Able to work in West London

Council Tax Recovery Officer Negotiable Rates 3-month initial contract with potential to be extended Remote working (just collection of the equipment on the first day) My client based in Hertfordshire is looking for a Council Tax Recovery Officer to join the team and be dedicated to recovering council tax specifically on council tax 14 day lists. You will play a key role in ensuring debts owed to the council are collected promptly, while maintaining a professional and supportive approach to all customers. Proactively trace debtors to establish current addresses and secure repayment. Administer and maintain accounts with accuracy and attention to detail. Negotiate realistic and sustainable payment arrangements in line with council policies. Ensure all actions comply with relevant legislation, council procedures, and data protection standards. Update system records to reflect factual and current information. Collaborate with colleagues to reduce overall debt owed to the council. Signpost vulnerable or struggling debtors to appropriate debt advice and support services. The role is fully remote, you would just need to collect the equipment on the first day. I am looking for someone that has used Academy and has experience of recovering overpaid housing benefits. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Red Snapper Recruitment is currently seeking a Probation Service Officer to join the Pre-Release Team at HMP Bronzefield. This is an exciting opportunity to support women approaching release from custody, playing a vital role in coordinating resettlement planning and ensuring a smooth transition back into the community. You will work closely with internal prison teams and external agencies to address key resettlement needs such as housing, supervision, and rehabilitative support. Unlike some community-based roles, this position is custody-based and focuses on pre-release preparation, offering the chance to make a tangible impact at a critical stage in an individual's rehabilitation journey. This is a full-time, on-site temporary contract for 13 weeks, with the possibility of extension. Job Summary Location: HMP Bronzefield, Woodthorpe Road, Ashford TW15 3JZ Contract Type: Temporary, 13 weeks (with possibility of extension) Hours: Full-time, 37 hours per week (flexibility required) Rate: 16.39 p/h PAYE or 21.59 p/h Umbrella Working Pattern: On-site Key Responsibilities Provide pre-release and resettlement support to approximately 30-40 offenders per month. Conduct assessments to identify needs, risks, and appropriate interventions. Coordinate referrals to housing providers and partner agencies to support resettlement. Manage a caseload of low to medium risk offenders approaching release. Support offender management processes and contribute to sentence planning. Attend and contribute to multi-agency meetings, including pre-release planning and public protection forums. Maintain accurate and timely case records in line with policy and procedural requirements. Build strong working relationships with residents, prison staff, and external stakeholders. Support individuals at the point of release to ensure continuity of care and engagement with services. Duties and Responsibilities Conduct interviews and assessments to identify support needs. Complete referrals and liaise with external agencies to achieve positive outcomes. Work closely with housing providers and rehabilitative services. Maintain up-to-date case records using relevant case management systems. Contribute to safeguarding, risk management, and public protection processes. Attend internal and external meetings as required. Support individuals with complex needs, including those at risk of reoffending. Work collaboratively with colleagues and partner organisations to deliver effective resettlement plans. Essential Requirements NVQ Level 3 in Criminal Justice (or equivalent), or a minimum of 5 GCSEs at Grade C/4 and above (including English and Maths). Recent experience (within the last 5 years) working for a recognised provider of probation services. At least 12 months' experience working with individuals on probation with complex social and personal needs. Experience motivating individuals and supporting behaviour change in both one-to-one and group settings. Experience of risk assessment and management, including familiarity with (or ability to quickly learn) tools such as OASys, RSR, and SARA. Strong report-writing skills, with the ability to meet strict deadlines and quality standards. Understanding of and commitment to equality, diversity, and inclusion. Ability to handle sensitive and confidential information with professionalism and discretion. If this role isn't for you but you know someone who may be interested, we offer a 75 retail voucher referral bonus for successful introductions (subject to terms). RSR Justice is a market-leading recruitment business specialising in delivering high-quality candidates to the criminal justice and rehabilitation sectors. Red Snapper Recruitment is part of the Red Snapper Group and is an equal opportunities employer.

Deliver tailored support to customers to achieve positive outcomes Monitor and maintain customers' general health & wellbeing Encourage participation and involvement of customers Sheltered Housing Officer Plymouth 4 months 37 hours per week £15.55 PAYE, £20.21 Umbrella Are you passionate about supporting older customers and those with specific needs to live independently with dignity and choice? Are you committed to delivering exceptional housing and estate management services with integrity and professionalism? If so, our client is looking to speak to you!In this role, you will play a pivotal part in promoting independence, dignity, and wellbeing, ensuring the welfare and wellbeing of our customers who require housing with support. You will provide one-to-one support, assess support needs, and coordinate services to maintain the high standards of integrity and professionalism. Your role will extend to delivering an excellent housing and estate management service, actively involving customers in supported housing schemes and the wider community. If you are ready to make a meaningful difference in the lives of our customers, we want to hear from you. Deliver tailored support to customers to achieve positive outcomes and fulfill their potential Monitor and maintain customers' general health and wellbeing Encourage participation and involvement of customers in supported housing schemes and the wider community Preferred Requirements: Experience in housing management and one-to-one support Proficiency in using prescribed documentation and IT systems Ability to work effectively in a multi-agency setting Dedication to promoting independence, dignity, choice, and equal opportunities Strong commitment to maintaining high standards of integrity and professionalism Preferred Qualifications: Relevant certification in housing, social services, or related field Enhanced DBS check (required for the duration of employment in this role) Any additional relevant qualifications for working with older customers and individuals with support needs To apply for this role, please apply through the website or call specialist Social Housing recruiter Mark Grove on .

Complaint handling and Resolution Customer Engagement Compliance and Governance Social Housing Complaints Officer Mainly Remote Working, some days required in Newton Abbot 3 months (potential for further extension) 37 hours per week £15.59 per hour plus holiday or £20.26 per hour Umbrella You will be dealing with customer complaints as first point of contact, acknowledging and investigation of complaint and communicate the outcome to stakeholders.You will be providing responses to complaints both verbally and written, responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers. You will be liaising with the customer, the Housing Ombudsman, Councillors, internal departments and other external stakeholdersFor more information about this role, please apply now via this site or contact specialist Social Housing Recruiter, Mark Grove, on

Resident Liaison Officer Location: Sunderland (site-based with travel) Contract: Temp-to-Perm Hours: Monday-Friday 8:00am-4:30pm Salary: 30,000- 32,000 Start: ASAP (subject to notice) The Role We're recruiting an experienced Resident Liaison Officer to support a retrofit programme across Sunderland. This is a temp-to-perm opportunity, offering long-term prospects for the right person. You'll be the key point of contact for residents throughout the works - keeping customers informed, coordinating access, resolving concerns, and ensuring the programme is delivered smoothly with a strong customer-first approach. This position involves travel between sites, so you must have a full UK driving licence. Key Responsibilities Lead resident and community engagement activities and build strong local relationships Proactively communicate upcoming works, timescales and expectations (letters, calls, face-to-face visits) Act as the main point of contact for resident queries, concerns and feedback Coordinate access arrangements and appointments to support delivery teams Resolve access/resident-related issues quickly, escalating where appropriate Maintain accurate records of communications, access agreements, actions and outcomes Essential Requirements Experience in a resident-facing/face-to-face customer service role Able to handle sensitive situations with empathy, professionalism and resilience Strong communication and negotiation skills Good IT skills (Microsoft Office) Full UK driving licence Desirable Experience Previous experience as a Resident/Tenant/Customer Liaison Officer Experience within social housing and/or planned works/retrofit programmes Interested? If you're a resident-focused professional looking for a role with long-term potential, we'd love to hear from you. Apply with your up-to-date CV or call Jess on (phone number removed). RLO, TLO, CLO, Resident Liaison, Tennant Liaison, Sunderland, North East, Retrofit, Property Services

Ashfield District Council have an exciting opportunity for a Lettings Officer to join the team based in Kirkby-In-Ashfield. You will join us on a full time, permanent basis (37 hours per week) and in return, you will receive a competitive salary of £32,061 - £34,434 per annum. Lettings Officer We have an exciting opportunity for an enthusiastic and motivated person to join our Lettings Team. You will be part of a small team who are dedicated to maintaining the Council s Housing Register and letting empty council homes. Your focus will be on letting council homes efficiently, to households in urgent housing need. Hand in hand with a need to meet challenging performance targets is a requirement to have excellent customer service skills, to ensure new tenants receive the advice and support they need to settle successfully into their new home. To succeed, you must be organised and capable of managing a busy and varied wortkload. You must have excellent record keeping and IT skills. This is a challenging but rewarding role that gives you an opportunity to work with a great team and positively impact the local community. Closing date: 4 June 2026 Interview date: 11 June 2026 Why not click apply today? Don t miss out on this opportunity to develop your career as our Lettings Officer. Canvassing of Members of the Council (directly or indirectly) for any appointment shall disqualify the candidate for that appointment. Applicants should disclose if they are related to a Member or Officer of the Authority. Ashfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community.

Single Homeless Project has an opportunity for a PRS Access and Resettlement Worker to join our experienced and committed teams based in Lambeth ?. You will join us on a full-time, 12 month contract basis . In return, you will receive a competitive salary starting at £32,034.46 rising incrementally to £35,081.51 per annum. We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the PRS Access and Resettlement Worker role: This is a brilliant opportunity to turn housing options into real, lasting move-on opportunities for people who are ready to take their next step away from homelessness. As PRS Access and Resettlement Officer, you will be out there opening doors: building relationships with landlords and letting agents, identifying suitable private rented sector options, and helping clients move into homes where they can build stability, independence and confidence. Day to day, you will work closely with Single Homeless Project (SHP) caseworkers and frontline teams to identify clients who are ready to explore PRS move-on, assess affordability and tenancy readiness, support property searches, arrange viewings, liaise with landlords, and help clients navigate the practical steps needed to secure a tenancy. You will provide clear advice around housing options, welfare benefits, tenancy expectations and sustainment, while supporting colleagues to feel confident using PRS pathways as part of their move-on planning. This is a role with real pace, purpose and impact. You will need to be creative, persistent and confident in your communication, especially when negotiating with landlords, unblocking barriers or advocating for clients who may have been let down by systems before. For the right person, this is a chance to make a tangible difference every day creating routes into housing, strengthening partnerships and helping people move forward with dignity and hope. There will be a mixture of working in the community (attending viewings across London), working from office and working from home. Please note that this role involves shift work, including a combination of early shifts (8:00 AM 3:30 PM) and late shifts (2:30 PM 10:00 PM), with shifts scheduled every other weekend. About you: You understand the barriers people can face when moving on from homelessness, and you bring the empathy, persistence and practical problem solving needed to help people overcome them. You have experience of housing, resettlement, tenancy sustainment, homelessness support or a similar frontline setting, with the ability to give clear, realistic advice to clients and colleagues. You are confident building relationships with landlords, letting agents, local authorities and partner agencies, and know how to turn conversations into opportunities. You can balance warmth with honest, practical conversations about affordability, tenancy readiness, rent, benefits, expectations and the responsibilities that come with a new home. You are organised, proactive and tenacious, able to manage competing priorities, keep accurate records and keep move-on plans moving even when barriers appear. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work As this is a secondment opportunity candidates who are permanent members of staff, will need to notify their manager before applying for this post. As this is an internal vacancy applicants not eligible for internal recruitment will be those under: Disciplinary sanction Performance monitoring in a similar or lower graded role Formal sickness monitoring (that is not related to a protected characteristic) Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed. Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our PRS Access and Resettlement Worker - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.

Job Title: Customer Relations Officer Location: Local authority based in Hounslow Hourly rate: £21.41 PAYE/ £28.48 Umbrella Contract Length: 3-month temporary contract (possibility of extension) Working Pattern: Monday- Friday, 8.45am- 5pm (36 hours per week) Working Arrangements: Hybrid model: 2 days in Hounslow House office, 3 days working remotely ASAP Start Job Purpose: As a Customer Relations Officer (Housing) you will play a key role in overseeing and working with housing and Social care colleagues to resolve complaints within statutory and corporate timescales. A core function will also be to ensure compliance with the Housing Ombudsman and Local Government and Social Care Ombudsman Complaint Handling Code. Job Duties: Ensure all service complaints are dealt with in a professional manner, within set timescales ensuring strict compliance with the Councils Complaints Procedure. To be clear, helpful and manage expectations in any telephone conversations and written communication with complainants Keep excellent records of interactions with customers and any other relevant information received and ensure appropriate actions are taken, updating colleagues, casework and computer records as required to enable regular monitoring of the service. To undertake such assignments of research, analysis, report writing and monitoring as required. To work with housing colleagues to ensure Ombudsman cases are investigated and responded to within Ombudsman timescales To work within the processes in place and highlight areas for development to continually improve the service provided. To use and help develop supporting IT software through workshops, testing and identifying new ways of working to maximise the effectiveness of the service. To administer corporate policies in respect of Data Protection, Freedom of Information and Environmental Information Requests. To take ownership of the liaison of composite housing complaints and composite housing Ombudsman cases to ensure a quality and timely response and resolution. To liaise with Senior Managers, Heads of Service, housing service areas as part of remedial activities to remedy areas of failure. Person Specification: The ideal candidate must have: Previous experience working on complaints for a council or similar public sector organisation. Experience and/or skills in ensuring the Stage 1 and Stage 2 corporate complaint process is effectively implemented in line with the Ombudsman Complaint Handling Code and Complaints, Comments and Compliments policy. Experience in ensuring service complaints are dealt with in a professional manner, within set timescales ensuring strict compliance with the Councils Complaints Procedure. Demonstrable skills and experience of being clear, helpful and manage expectations in any telephone conversations and written communication with complainants. Skills to take ownership of the liaison of composite housing complaints and composite housing Ombudsman cases to ensure a quality and timely response and resolution. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

This role has a starting salary of £53,713 per annum based on a 36 hour working week. The office base for this Principal Historic Building Officer position is Woking. We support hybrid working and you will be required to attend the office for at least 2 days per week. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role Surrey County Council is looking for a Principal Historic Buildings Officer to manage, promote and enhance its Historic Buildings service. Based within the Council's Historic Environment Planning Team at Woking, this role offers an exciting opportunity for a qualified heritage specialist to develop, grow and put into practice their skills in the assessment, understanding and management of historic buildings and conservation areas within the context of the planning process, whilst managing a small team of dedicated buildings specialists. Surrey County Council is a County Planning Authority responsible for dealing with planning applications for minerals and waste development, and for the County Council's own development proposals, which include Education and Highways Management. The Historic Environment Planning Team is part of the Environment, Transport and Infrastructure directorate and provides advice, guidance and heritage-related planning advice to a number of organisations, as well as to the general public. The successful candidate will be an experienced conservation and buildings specialist with a strong track record in delivering timely, efficient and pragmatic planning-related services. You will be familiar with the architecture and architectural history of Surrey in particular, and the UK in general, and have thorough knowledge of the investigation, assessment, understanding, conservation and management of historic buildings and conservation areas. A degree in a suitable heritage-related subject (History, architectural studies, historic building conservation, archaeology) is required, as is extensive experience in the provision of advice, guidance and expertise in the management of a wide range of historic buildings types, as well as conservation areas and designed landscapes. We are particularly looking for applications from candidates that can demonstrate how they would develop this role further and expand the boundaries of the current service into new thematic and geographic areas, together with experience of contract management and a talent for developing projects and attracting grant funding. They would also be required to navigate effectively a significant degree of stakeholder engagement, ranging from the general public, through to fellow professionals and elected Members. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Educated to degree level in a relevant subject, with a passion for and a developed level of experience in, advising and managing various aspects of the built historic environment Full membership of the IHBC A broad and detailed knowledge of British Architecture, Designed Landscapes and Archaeology, and a deep and extensive understanding of the planning process surrounding heritage management Excellent IT skills and be confident at using Microsoft Office and GIS applications Provision of examples of service development You will need to have the willingness and ability to travel around the county to meet the demands of the role. To apply, we request that you submit a CV and personal statement Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Please contact Tony Howe, Historic Environment Planning Manager via email at The job advert closes at 23:59 on 31/05/2026 with interviews planned to follow. This post has been designated as a politically restricted post in accordance with the Local Government and Housing Act 1989. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.