Our client is a global SaaS type company who are now seeking a Sales Operations Data Analyst based at their impressive UK headquarters in central London. This is a 3-6 month contract, hybrid, with 3 days a week in the office. You will be supporting their EMEA business working directly with their sales and marketing teams. Duties Design and build interactive and intuitive Customer Success dashboards to report on retention and revenue generating activities. Utilize SQL and Python to query databases, perform data manipulation, and automate analysis processes. Support experimentation on Growth & Retention success by analyzing and reporting on A/B testing. Present findings and insights to business stakeholders and executives in a clear and concise manner. Skills High proficiency in SQL, Excel. Proven experience in building dashboards in Tableau and Qliksense (or similar reporting tools). Experience with A/B testing methodologies and analysis. 3+ years of relevant experience working with web and call centre data. Ability to manage time effectively and prioritize tasks to meet project deadlines. Benefits Friendly supportive team Informal dress code Global organisation. Hybrid role.
May 16, 2026
Contractor
Our client is a global SaaS type company who are now seeking a Sales Operations Data Analyst based at their impressive UK headquarters in central London. This is a 3-6 month contract, hybrid, with 3 days a week in the office. You will be supporting their EMEA business working directly with their sales and marketing teams. Duties Design and build interactive and intuitive Customer Success dashboards to report on retention and revenue generating activities. Utilize SQL and Python to query databases, perform data manipulation, and automate analysis processes. Support experimentation on Growth & Retention success by analyzing and reporting on A/B testing. Present findings and insights to business stakeholders and executives in a clear and concise manner. Skills High proficiency in SQL, Excel. Proven experience in building dashboards in Tableau and Qliksense (or similar reporting tools). Experience with A/B testing methodologies and analysis. 3+ years of relevant experience working with web and call centre data. Ability to manage time effectively and prioritize tasks to meet project deadlines. Benefits Friendly supportive team Informal dress code Global organisation. Hybrid role.
Internal Job Title: Head of Sales - Energy Services Business: Lucy Electric UK Location: Thame / Field Based Job Reference No: 4084 Job Purpose: The role holder is accountable for the leadership and performance of the Energy Services Sales Team, owning the delivery of the sales budget and actively driving business expansion. They will create and execute a sector strategy designed to generate profitable growth and establish Lucy Electric Energy Services as the partner of choice across the sector. Business Overview: Lucy Electric is an international leader in intelligent secondary power distribution products and solutions, with features such as remote operation and monitoring. Linking energy generation to consumption, the business specialises in high-performance medium and low-voltage switchgear for utility, industrial and commercial applications. Job Context: This role operates within Lucy Electric Energy Services and is central to the growth and performance of the business. The role holder is responsible for providing strong leadership to the Energy Services Sales Team, ensuring clarity of direction, high standards of execution, and a culture focused on customer value and commercial performance. Operating in a competitive and fast-moving market, the postholder is accountable for delivering the sector's sales budget and driving sustainable business expansion through effective market engagement and strategic planning. Working closely with internal stakeholders-including Operations, Engineering, Commercial, and Senior Leadership-the role holder will develop and implement a sector strategy that supports profitable growth, increases market share, and strengthens the company's position as the partner of choice. Success in the role requires a blend of commercial acumen, sector insight, strong relationship-building skills, and the ability to influence decision-making across both customers and internal teams. Job Dimensions: The role will be field/ home based with regular visits to Lucy Electric offices and customers within the UK & Ireland. Travel to overseas locations will occasionally be required. The Employee's home base must be located on the UK/Ireland mainland. Key Accountabilities: Sector Sales Leadership Provide clear direction and leadership to the Energy Services Sales Team, ensuring strong execution of sales plans and delivery of profitable growth across UK Industrial and utility customers. Sales Budget & Pipeline Ownership Own the sales budget, forecasting, and pipeline governance, ensuring accurate visibility of opportunities across service contracts, maintenance programmes, HV/LV engineering services, retrofits, upgrades, and asset lifecycle offerings. Energy Services Strategy Execution Develop and implement a sector-specific commercial strategy that grows market share in energy infrastructure services, aligns with operational capability, and positions the business as the preferred partner for electrical network services. Customer & Stakeholder Engagement Build trusted relationships with key customers, including industrial clients, distribution network operators, EPCs, and energy-intensive businesses, ensuring long-term customer retention and recurring service revenue. Commercial & Technical Bid Governance Oversee the preparation and approval of proposals, tenders, pricing, and commercial agreements, ensuring technical accuracy, profitability, and compliance with internal governance. Cross-Functional Collaboration Work closely with Operations, Engineering, Commercial, and Project Delivery teams to ensure proposals reflect deliverable solutions and that customer commitments are fully supported. Market & Competitor Insight Monitor developments in energy transition, industrial electrification, grid resilience, and emerging service needs, translating insights into actionable sales plans and new service offerings. Development of Long-Term Service Opportunities Drive the expansion of service contracts, planned maintenance frameworks, condition assessments, asset lifecycle support, and modernisation programmes to create sustainable, recurring revenue streams. Team Performance & Capability Development Lead, coach, and develop the sales team, ensuring strong technical understanding of HV/LV services, effective customer engagement, and a high-performance culture. Set clear sales targets for the team and take responsibility for ensuring these targets are achieved. Continuous Improvement & Sales Process Excellence Enhance sales tools, systems usage, reporting standards, and forecasting accuracy to support data-driven decision-making and operational alignment. Knowledge, and Experience Minimum: • Proven leadership experience in a senior sales or commercial role within the Energy Services, Electrical Engineering, Utilities, or Industrial Services sector. • Strong track record of delivering sales growth, meeting revenue and margin targets, and managing large, complex sales pipelines. • Experience selling technical or engineering-led services, such as HV/LV maintenance, retrofits, upgrades, modernisation programmes, or asset lifecycle solutions. • Demonstrated success in building long-term customer relationships with industrial clients, DNOs, EPCs, or energy-intensive sectors. • Experience leading and developing a high-performing sales team, including performance management, coaching, and capability building. • Proven ability to develop and execute sector growth strategies, including market positioning and value proposition development. • Strong commercial acumen, including pricing models, bid management, negotiation, and governance of complex service contracts. • Cross-functional experience, working collaboratively with Operations, Engineering, Project Delivery, Finance, and Marketing to create deliverable customer solutions. • Understanding of the UK energy sector, including regulatory drivers, energy transition trends, industrial electrification, and grid resilience challenges. • CRM and sales process governance experience, ensuring pipeline accuracy, forecasting discipline, and use of data to inform decisions. Behavioural Competencies • Leadership & People Management: Ability to inspire, coach, and develop a team to achieve high performance. • Commercial & Financial Acumen: Strong understanding of profitability, pricing, margins, and cost drivers in service-based businesses. • Technical Aptitude: Ability to understand and communicate HV/LV engineering services, asset management concepts, and network operation principles. • Customer-Centric Mindset: Skilled at understanding customer needs and shaping service offerings that add value. • Strategic Thinking: Able to set clear direction, evaluate market opportunities, and build long-term business plans. • Strong Negotiation & Influencing Skills: Comfortable managing complex negotiations with senior stakeholders. • Analytical & Problem-Solving Skills: Able to interpret data, spot trends, and make sound commercial decisions. • Excellent Communication Skills: Clear, persuasive communicator with the ability to engage customers, senior leaders, and internal teams. • Results-Driven Approach: Focused on outcomes, with strong ownership and accountability for performance. • Adaptability & Resilience: Able to navigate a fast-paced, technical, and evolving market environment. Qualifications Essential • Degree in Business, Engineering, Energy, or a related field. • Evidence of continuous professional development in sales leadership or commercial management. Does this sound interesting? We would love to hear from you. Our application process is quick and easy. Apply today! / About Us: Lucy Electric is an international leader in intelligent secondary power distribution products and solutions, with features such as remote operation and monitoring. Linking energy generation to consumption, the business specialises in high-performance medium and low-voltage switchgear for utility, industrial and commercial applications.
May 16, 2026
Full time
Internal Job Title: Head of Sales - Energy Services Business: Lucy Electric UK Location: Thame / Field Based Job Reference No: 4084 Job Purpose: The role holder is accountable for the leadership and performance of the Energy Services Sales Team, owning the delivery of the sales budget and actively driving business expansion. They will create and execute a sector strategy designed to generate profitable growth and establish Lucy Electric Energy Services as the partner of choice across the sector. Business Overview: Lucy Electric is an international leader in intelligent secondary power distribution products and solutions, with features such as remote operation and monitoring. Linking energy generation to consumption, the business specialises in high-performance medium and low-voltage switchgear for utility, industrial and commercial applications. Job Context: This role operates within Lucy Electric Energy Services and is central to the growth and performance of the business. The role holder is responsible for providing strong leadership to the Energy Services Sales Team, ensuring clarity of direction, high standards of execution, and a culture focused on customer value and commercial performance. Operating in a competitive and fast-moving market, the postholder is accountable for delivering the sector's sales budget and driving sustainable business expansion through effective market engagement and strategic planning. Working closely with internal stakeholders-including Operations, Engineering, Commercial, and Senior Leadership-the role holder will develop and implement a sector strategy that supports profitable growth, increases market share, and strengthens the company's position as the partner of choice. Success in the role requires a blend of commercial acumen, sector insight, strong relationship-building skills, and the ability to influence decision-making across both customers and internal teams. Job Dimensions: The role will be field/ home based with regular visits to Lucy Electric offices and customers within the UK & Ireland. Travel to overseas locations will occasionally be required. The Employee's home base must be located on the UK/Ireland mainland. Key Accountabilities: Sector Sales Leadership Provide clear direction and leadership to the Energy Services Sales Team, ensuring strong execution of sales plans and delivery of profitable growth across UK Industrial and utility customers. Sales Budget & Pipeline Ownership Own the sales budget, forecasting, and pipeline governance, ensuring accurate visibility of opportunities across service contracts, maintenance programmes, HV/LV engineering services, retrofits, upgrades, and asset lifecycle offerings. Energy Services Strategy Execution Develop and implement a sector-specific commercial strategy that grows market share in energy infrastructure services, aligns with operational capability, and positions the business as the preferred partner for electrical network services. Customer & Stakeholder Engagement Build trusted relationships with key customers, including industrial clients, distribution network operators, EPCs, and energy-intensive businesses, ensuring long-term customer retention and recurring service revenue. Commercial & Technical Bid Governance Oversee the preparation and approval of proposals, tenders, pricing, and commercial agreements, ensuring technical accuracy, profitability, and compliance with internal governance. Cross-Functional Collaboration Work closely with Operations, Engineering, Commercial, and Project Delivery teams to ensure proposals reflect deliverable solutions and that customer commitments are fully supported. Market & Competitor Insight Monitor developments in energy transition, industrial electrification, grid resilience, and emerging service needs, translating insights into actionable sales plans and new service offerings. Development of Long-Term Service Opportunities Drive the expansion of service contracts, planned maintenance frameworks, condition assessments, asset lifecycle support, and modernisation programmes to create sustainable, recurring revenue streams. Team Performance & Capability Development Lead, coach, and develop the sales team, ensuring strong technical understanding of HV/LV services, effective customer engagement, and a high-performance culture. Set clear sales targets for the team and take responsibility for ensuring these targets are achieved. Continuous Improvement & Sales Process Excellence Enhance sales tools, systems usage, reporting standards, and forecasting accuracy to support data-driven decision-making and operational alignment. Knowledge, and Experience Minimum: • Proven leadership experience in a senior sales or commercial role within the Energy Services, Electrical Engineering, Utilities, or Industrial Services sector. • Strong track record of delivering sales growth, meeting revenue and margin targets, and managing large, complex sales pipelines. • Experience selling technical or engineering-led services, such as HV/LV maintenance, retrofits, upgrades, modernisation programmes, or asset lifecycle solutions. • Demonstrated success in building long-term customer relationships with industrial clients, DNOs, EPCs, or energy-intensive sectors. • Experience leading and developing a high-performing sales team, including performance management, coaching, and capability building. • Proven ability to develop and execute sector growth strategies, including market positioning and value proposition development. • Strong commercial acumen, including pricing models, bid management, negotiation, and governance of complex service contracts. • Cross-functional experience, working collaboratively with Operations, Engineering, Project Delivery, Finance, and Marketing to create deliverable customer solutions. • Understanding of the UK energy sector, including regulatory drivers, energy transition trends, industrial electrification, and grid resilience challenges. • CRM and sales process governance experience, ensuring pipeline accuracy, forecasting discipline, and use of data to inform decisions. Behavioural Competencies • Leadership & People Management: Ability to inspire, coach, and develop a team to achieve high performance. • Commercial & Financial Acumen: Strong understanding of profitability, pricing, margins, and cost drivers in service-based businesses. • Technical Aptitude: Ability to understand and communicate HV/LV engineering services, asset management concepts, and network operation principles. • Customer-Centric Mindset: Skilled at understanding customer needs and shaping service offerings that add value. • Strategic Thinking: Able to set clear direction, evaluate market opportunities, and build long-term business plans. • Strong Negotiation & Influencing Skills: Comfortable managing complex negotiations with senior stakeholders. • Analytical & Problem-Solving Skills: Able to interpret data, spot trends, and make sound commercial decisions. • Excellent Communication Skills: Clear, persuasive communicator with the ability to engage customers, senior leaders, and internal teams. • Results-Driven Approach: Focused on outcomes, with strong ownership and accountability for performance. • Adaptability & Resilience: Able to navigate a fast-paced, technical, and evolving market environment. Qualifications Essential • Degree in Business, Engineering, Energy, or a related field. • Evidence of continuous professional development in sales leadership or commercial management. Does this sound interesting? We would love to hear from you. Our application process is quick and easy. Apply today! / About Us: Lucy Electric is an international leader in intelligent secondary power distribution products and solutions, with features such as remote operation and monitoring. Linking energy generation to consumption, the business specialises in high-performance medium and low-voltage switchgear for utility, industrial and commercial applications.
Head of Growth/Growth Manager 50-80k DOE + Benefits Hampshire VR/10562 A fantastic opportunity has arisen for a highly skilled, commercially driven marketing leader with B2B Saas experience, to join an award-winning B2B SaaS company who work with some of the biggest names in property and real estate. The organisation is expanding and this position will play a key part in strengthening their leadership team. The Growth Manage /Head of Growth will be responsible for turning data into predictable pipeline by owning the revenue growth engine across CRM, outbound systems, funnel optimisation, and experimentation. Your role will involve : Own growth data, attribution, and insight across the full customer lifecycle from lead through ARR and churn. Define, maintain, and continuously refine Ideal Customer Profiles by vertical, size, geography, and tech stack. Own CRM architecture and hygiene (Pipedrive), ensuring accurate pipelines, automation, reporting, and attribution. Manage marketing technologies and tooling for the purpose of growing and nurturing the pipeline. Build and maintain target account lists and contact data to support BDM and Enterprise outbound activity. Design, optimise, and continuously improve outbound growth systems Own funnel performance and conversion optimisation from MQL Run structured growth experiments across acquisition, activation, conversion, and retention. Produce weekly and monthly growth reporting covering pipeline creation, conversion performance Provide data-backed insights to Sales, Marketing, and Operations to remove friction and unlock revenue. Partner with the Sales Director on pipeline health, forecast accuracy, and deal progression analysis. Collaborate with Marketing to align ICPs, campaigns, messaging, and funnel performance. You will be the ideal candidate due to your: Proven and previous experience B2B SaaS marketing Strong background in CRM and data analytics Demonstrable ownership of marketing-sourced pipeline KPIs Experience working closely with Sales and Marketing Directors in enterprise-led environments Experience leading small teams This is a wonderful opportunity to join a progressive, successful company. Please apply now if this sounds like the role for you!
May 16, 2026
Full time
Head of Growth/Growth Manager 50-80k DOE + Benefits Hampshire VR/10562 A fantastic opportunity has arisen for a highly skilled, commercially driven marketing leader with B2B Saas experience, to join an award-winning B2B SaaS company who work with some of the biggest names in property and real estate. The organisation is expanding and this position will play a key part in strengthening their leadership team. The Growth Manage /Head of Growth will be responsible for turning data into predictable pipeline by owning the revenue growth engine across CRM, outbound systems, funnel optimisation, and experimentation. Your role will involve : Own growth data, attribution, and insight across the full customer lifecycle from lead through ARR and churn. Define, maintain, and continuously refine Ideal Customer Profiles by vertical, size, geography, and tech stack. Own CRM architecture and hygiene (Pipedrive), ensuring accurate pipelines, automation, reporting, and attribution. Manage marketing technologies and tooling for the purpose of growing and nurturing the pipeline. Build and maintain target account lists and contact data to support BDM and Enterprise outbound activity. Design, optimise, and continuously improve outbound growth systems Own funnel performance and conversion optimisation from MQL Run structured growth experiments across acquisition, activation, conversion, and retention. Produce weekly and monthly growth reporting covering pipeline creation, conversion performance Provide data-backed insights to Sales, Marketing, and Operations to remove friction and unlock revenue. Partner with the Sales Director on pipeline health, forecast accuracy, and deal progression analysis. Collaborate with Marketing to align ICPs, campaigns, messaging, and funnel performance. You will be the ideal candidate due to your: Proven and previous experience B2B SaaS marketing Strong background in CRM and data analytics Demonstrable ownership of marketing-sourced pipeline KPIs Experience working closely with Sales and Marketing Directors in enterprise-led environments Experience leading small teams This is a wonderful opportunity to join a progressive, successful company. Please apply now if this sounds like the role for you!
Business Development Executive - Build Your Network and Drive Growth Based in Hatfield Are you a confident communicator who thrives on meeting people and building meaningful relationships? Do you enjoy being out and about, networking, and making things happen? We're partnering with a highly respected, forward-thinking membership organisation that is looking for a driven Business Development Executive to join their energetic and collaborative team. Why You'll Love This Role A people-first, sociable position where networking is at the heart of what you do Join a supportive, high-performing team that genuinely celebrates success Uncapped earning potential - your success truly drives your income Work from a modern, open-plan office in Hatfield Attend high-profile events, seminars, and conferences across the region Package & Benefits Competitive basic salary + uncapped commission 10% on new memberships and 5% on upgrades Pension scheme 25 days holiday + bank holidays Private healthcare On-site parking and additional benefits The Role You'll be at the forefront of driving growth and engagement by: Identifying, developing and converting new business opportunities Building strong relationships with existing members to ensure retention and growth Representing the organisation at events, networking sessions and conferences Collaborating with internal teams to deliver an exceptional member experience Using social media and digital channels to enhance brand presence Starting your day in the Hatfield office before heading out to meetings Travelling across Hertfordshire (flexibility required for early/late events - with TOIL provided) Your Impact Grow membership through new sign-ups Increase revenue via upgrades, sponsorships and added-value services Contribute to wider team and business objectives About You Proven success in B2B sales or business development A natural networker and relationship builder Self-motivated, target-driven, and thrives both independently and in a team Professional, credible, and confident in your approach Full UK driving licence and access to a car Comfortable using CRM systems and social media platforms The Organisation A structured, credible and well-connected organisation with a modern outlook. They provide valuable support, insights and opportunities to businesses through a strong and collaborative network. Ready to Make Your Mark? If you're ambitious, sociable and love connecting with people, this is your chance to join a business that will value your ideas and reward your success. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
May 15, 2026
Full time
Business Development Executive - Build Your Network and Drive Growth Based in Hatfield Are you a confident communicator who thrives on meeting people and building meaningful relationships? Do you enjoy being out and about, networking, and making things happen? We're partnering with a highly respected, forward-thinking membership organisation that is looking for a driven Business Development Executive to join their energetic and collaborative team. Why You'll Love This Role A people-first, sociable position where networking is at the heart of what you do Join a supportive, high-performing team that genuinely celebrates success Uncapped earning potential - your success truly drives your income Work from a modern, open-plan office in Hatfield Attend high-profile events, seminars, and conferences across the region Package & Benefits Competitive basic salary + uncapped commission 10% on new memberships and 5% on upgrades Pension scheme 25 days holiday + bank holidays Private healthcare On-site parking and additional benefits The Role You'll be at the forefront of driving growth and engagement by: Identifying, developing and converting new business opportunities Building strong relationships with existing members to ensure retention and growth Representing the organisation at events, networking sessions and conferences Collaborating with internal teams to deliver an exceptional member experience Using social media and digital channels to enhance brand presence Starting your day in the Hatfield office before heading out to meetings Travelling across Hertfordshire (flexibility required for early/late events - with TOIL provided) Your Impact Grow membership through new sign-ups Increase revenue via upgrades, sponsorships and added-value services Contribute to wider team and business objectives About You Proven success in B2B sales or business development A natural networker and relationship builder Self-motivated, target-driven, and thrives both independently and in a team Professional, credible, and confident in your approach Full UK driving licence and access to a car Comfortable using CRM systems and social media platforms The Organisation A structured, credible and well-connected organisation with a modern outlook. They provide valuable support, insights and opportunities to businesses through a strong and collaborative network. Ready to Make Your Mark? If you're ambitious, sociable and love connecting with people, this is your chance to join a business that will value your ideas and reward your success. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Our client is looking to appoint a Head of Pricing to join their organisation on a permanent basis. This position will play a pivotal role in shaping, owning, and advancing the pricing strategy, driving strategic growth through retention, cross-selling, platform transitions, and new customer acquisition. Key Responsibilities: Lead and manage the full pricing strategy across all revenue streams, ensuring alignment with wider business goals, growth ambitions, and SaaS best practices Develop, implement, and oversee a partner commission structure that supports consistency and scalable growth across partner relationships Establish and maintain a robust pricing framework, including a comprehensive price book and cost model, to enhance speed, consistency, and ease of selling Assess pricing models across product portfolios, considering the commercial implications of platform and hosting evolution Collaborate closely with Product, Finance, Sales, Legal, and Marketing teams to ensure alignment on commercial and contractual matters Carry out ongoing market research to track competitor pricing, industry developments, and emerging packaging and monetisation strategies Deliver regular insights and reporting on pricing performance against key KPIs to senior leadership and board-level stakeholders Requirements: Degree and/or relevant professional qualification in Finance, Business, Demonstrable experience in pricing, commercial strategy, or a senior pricing leadership role Proven track record of designing and implementing pricing, packaging, and monetisation strategies from concept through to execution and performance analysis Strong understanding of revenue structures, pricing governance, and reporting at board level Experience working cross-functionally with senior stakeholders across Product, Finance, Sales, Legal, and Marketing Advanced Excel capabilities, including financial modelling, scenario analysis, and margin/ROI assessment Benefits: A key opportunity to shape and lead a critical function within the business Supportive, collaborative, and inclusive working culture Access to ongoing learning, development, and career progression opportunities If you are a pricing specialist ready to take on a strategic leadership role, we would be keen to hear from you. Apply today to explore this exciting opportunity.
May 15, 2026
Full time
Our client is looking to appoint a Head of Pricing to join their organisation on a permanent basis. This position will play a pivotal role in shaping, owning, and advancing the pricing strategy, driving strategic growth through retention, cross-selling, platform transitions, and new customer acquisition. Key Responsibilities: Lead and manage the full pricing strategy across all revenue streams, ensuring alignment with wider business goals, growth ambitions, and SaaS best practices Develop, implement, and oversee a partner commission structure that supports consistency and scalable growth across partner relationships Establish and maintain a robust pricing framework, including a comprehensive price book and cost model, to enhance speed, consistency, and ease of selling Assess pricing models across product portfolios, considering the commercial implications of platform and hosting evolution Collaborate closely with Product, Finance, Sales, Legal, and Marketing teams to ensure alignment on commercial and contractual matters Carry out ongoing market research to track competitor pricing, industry developments, and emerging packaging and monetisation strategies Deliver regular insights and reporting on pricing performance against key KPIs to senior leadership and board-level stakeholders Requirements: Degree and/or relevant professional qualification in Finance, Business, Demonstrable experience in pricing, commercial strategy, or a senior pricing leadership role Proven track record of designing and implementing pricing, packaging, and monetisation strategies from concept through to execution and performance analysis Strong understanding of revenue structures, pricing governance, and reporting at board level Experience working cross-functionally with senior stakeholders across Product, Finance, Sales, Legal, and Marketing Advanced Excel capabilities, including financial modelling, scenario analysis, and margin/ROI assessment Benefits: A key opportunity to shape and lead a critical function within the business Supportive, collaborative, and inclusive working culture Access to ongoing learning, development, and career progression opportunities If you are a pricing specialist ready to take on a strategic leadership role, we would be keen to hear from you. Apply today to explore this exciting opportunity.
Job title: Business Development Manager (Logistics, Suppy Chain or Ports) Location : Dover Salary: c. 52,000 Hours : Monday to Friday, 37.5 hours per week The role: We are seeking a proactive, customer-focused Business Development Manager to join our client's growing team. The role will support the development of general cargo services and play a key part in driving new business opportunities. Benefits: 5 weeks annual leave + bank holidays Birthday leave Free Parking Generous contributory pension scheme Discretionary annual bonus scheme Private Health Care Life assurance Employee assistance programme 3rd party discounts Cycle to work scheme Benefits and reward platform Employee volunteering scheme Key responsibilities as the Business Development Manager would be: Manage daily interactions with general cargo customers, ensuring high levels of service and timely responses Support customer onboarding and align operational requirements across internal teams. Maintain regular engagement to identify service improvements and upsell opportunities Produce and maintain account management plans. Identify and qualify new commercial leads through networking and market insights. Support the preparation of proposals, tenders and customer presentations. Gather operational and financial data to support business cases and forecasting. Contribute to sales pipeline updates and support negotiations. Work closely with other teams to ensure customer expectations are met. Monitor service performance, escalating any issues or improvement needs. Support rate and tariff updates through materials preparation and customer communication. Maintain accurate KPI tracking for general cargo accounts within the CRM. Attend industry and trade events, ensuring leads are captured and followed up. Gather and share market intelligence on competitors, cargo flows and opportunities. Maintain accurate CRM records and prepare routine reports on market activity and customer performance. Assist in developing internal and external presentations and documents. Ensure compliance with relevant quality, safety, security and sustainability standards. Support commercial project delivery by coordinating tasks and monitoring progress. Contribute to discussions on improving service quality and operational efficiency. Support strategic initiatives led by the Head of Business Development. What success would look like as a Business Development Manager: Growth in general cargo revenue year-on-year. Strong customer retention and positive service feedback. Accurate, timely CRM updates and high-quality customer materials. Effective support across proposals, projects, events, and internal activities. Consistent delivery of key reports, insights, and commercial outputs. Experience and skills required: Experience in account management or business development in Logistics, Supply Chain or Port operations. Strong customer relationship management skills across multiple accounts. Understanding of supply chain operations and basic financial principles. Competent user of Microsoft Office. Ability to engage and influence senior stakeholders. Passion for growth, innovation and developing new supply chain solutions. Confident public speaker and effective external representative. Strong analytical skills with the ability to interpret market data Skilled in negotiation and constructive conflict management. Collaborates effectively with Marketing and cross-functional teams. Inclusive, adaptable and enthusiastic in a fast-paced setting. Strong written and verbal communication skills. Excellent planning, organisation, and attention to detail. Role model for integrity, respect and positive team culture. A full UK driving licence. Desirable: Project management experience Knowledge of quality, security or food safety standards Understanding of regulatory frameworks Next steps: If this sounds like the ideal position for you and you have the experience outlined above, then please apply and you will be contacted by a member of our team if your CV matches our requirements. If you would like any further information before applying, then please call Ellie - Permanent Consultant on (phone number removed) or email (url removed) New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles. The role is subject to a medical assessment including a Drug and Alcohol test, and a background security check to obtain a dock pass.
May 15, 2026
Full time
Job title: Business Development Manager (Logistics, Suppy Chain or Ports) Location : Dover Salary: c. 52,000 Hours : Monday to Friday, 37.5 hours per week The role: We are seeking a proactive, customer-focused Business Development Manager to join our client's growing team. The role will support the development of general cargo services and play a key part in driving new business opportunities. Benefits: 5 weeks annual leave + bank holidays Birthday leave Free Parking Generous contributory pension scheme Discretionary annual bonus scheme Private Health Care Life assurance Employee assistance programme 3rd party discounts Cycle to work scheme Benefits and reward platform Employee volunteering scheme Key responsibilities as the Business Development Manager would be: Manage daily interactions with general cargo customers, ensuring high levels of service and timely responses Support customer onboarding and align operational requirements across internal teams. Maintain regular engagement to identify service improvements and upsell opportunities Produce and maintain account management plans. Identify and qualify new commercial leads through networking and market insights. Support the preparation of proposals, tenders and customer presentations. Gather operational and financial data to support business cases and forecasting. Contribute to sales pipeline updates and support negotiations. Work closely with other teams to ensure customer expectations are met. Monitor service performance, escalating any issues or improvement needs. Support rate and tariff updates through materials preparation and customer communication. Maintain accurate KPI tracking for general cargo accounts within the CRM. Attend industry and trade events, ensuring leads are captured and followed up. Gather and share market intelligence on competitors, cargo flows and opportunities. Maintain accurate CRM records and prepare routine reports on market activity and customer performance. Assist in developing internal and external presentations and documents. Ensure compliance with relevant quality, safety, security and sustainability standards. Support commercial project delivery by coordinating tasks and monitoring progress. Contribute to discussions on improving service quality and operational efficiency. Support strategic initiatives led by the Head of Business Development. What success would look like as a Business Development Manager: Growth in general cargo revenue year-on-year. Strong customer retention and positive service feedback. Accurate, timely CRM updates and high-quality customer materials. Effective support across proposals, projects, events, and internal activities. Consistent delivery of key reports, insights, and commercial outputs. Experience and skills required: Experience in account management or business development in Logistics, Supply Chain or Port operations. Strong customer relationship management skills across multiple accounts. Understanding of supply chain operations and basic financial principles. Competent user of Microsoft Office. Ability to engage and influence senior stakeholders. Passion for growth, innovation and developing new supply chain solutions. Confident public speaker and effective external representative. Strong analytical skills with the ability to interpret market data Skilled in negotiation and constructive conflict management. Collaborates effectively with Marketing and cross-functional teams. Inclusive, adaptable and enthusiastic in a fast-paced setting. Strong written and verbal communication skills. Excellent planning, organisation, and attention to detail. Role model for integrity, respect and positive team culture. A full UK driving licence. Desirable: Project management experience Knowledge of quality, security or food safety standards Understanding of regulatory frameworks Next steps: If this sounds like the ideal position for you and you have the experience outlined above, then please apply and you will be contacted by a member of our team if your CV matches our requirements. If you would like any further information before applying, then please call Ellie - Permanent Consultant on (phone number removed) or email (url removed) New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles. The role is subject to a medical assessment including a Drug and Alcohol test, and a background security check to obtain a dock pass.
Our client, an industry-leading EAP and OH provider and Sunday Times 'Best Places to Work' organisation, is looking for a Retentions Executive to join their growing team. This is where relationship management meets commercial impact. You'll own a portfolio of clients from day one, becoming their trusted go-to for everything from operational queries to strategic service reviews. Your mission? To deliver exceptional service that keeps clients renewing year after year; while identifying opportunities to grow their agreements through upsells and upgrades that genuinely meet their needs. This role as Retentions Executive covers the full account lifecycle. You'll handle daily client engagement, navigate contract renewals, manage implementation of new clients, and - crucially - turn challenging retention conversations into successful outcomes. When a client considers leaving, you're the problem-solver who listens, explores solutions, and finds the path forward that works for everyone. This role would be ideal for someone with 1-3 years' retention experience who thrives on delivering first-class customer service. You'll bring high energy and commitment to client conversations, adapt your communication style effortlessly depending on your audience, and juggle multiple priorities while working toward ambitious retention targets and KPIs. If you're driven, flexible, and genuinely enthusiastic about helping clients succeed while growing the business, this is your opportunity to make a real impact with a market-leading employer. What's in it for you? You'll be joining a fast-paced, growing business where your work makes a genuine difference. By ensuring services run smoothly for client organisations, you're directly impacting employees' lives - providing them with critical support that's essential to their wellbeing and their employer's success. This is a place that rewards ambition. If you enjoy a challenge and have genuine enthusiasm for overcoming obstacles, you'll thrive here. Through on-the-job training and development, you'll have the resources to build your career with unlimited opportunities ahead. The environment is busy and dynamic, so a positive, focused attitude and confidence in your communication will see you excel. What you'll be doing as Retentions Executive: Own your portfolio - Manage day-to-day relationships with your EAP clients, becoming their trusted point of contact for everything they need Drive retention success - Proactively manage relationships to achieve KPIs and SLAs through skilful renewal negotiations Deliver seamless onboarding - Ensure new client implementations run smoothly from day one, setting the foundation for long-term partnerships Provide consultancy and insight - Advise clients on product options and specialist services, positioning yourself as a strategic partner who understands their business Spot and seize opportunities - Identify upsell possibilities and actively promote additional services that genuinely add value to your clients Be the voice of the client - Keep your finger on the pulse of client needs and market changes, feeding insights back to senior management to keep the business ahead of the curve Support the wider team - Maintain exceptional service standards while backing up the sales and bid team when they need you Stay on top of your metrics - Track your renewal pipeline daily, flag at-risk clients early, and provide weekly updates on activity and opportunities The rewards: Working for this exceptional company means being rewarded greatly for your contribution. Here's what you'll receive: 25 days' holiday plus bank holidays (increasing after 2 and 5 years' service) Your birthday off Cash health plan for you and your family Pension plan and life insurance (contributions increase with service) Contractual sick pay Private medical insurance after 5 years Profit share scheme Holiday season bonus after 3 years Free on-site gym Season ticket loan and cycle to work schemes Employee Assistance Programme access Company incentives and discount schemes About the company: This is a truly service-led business and the industry-leading EAP and OH provider - recognised as a Sunday Times 'Best Places to Work' organisation. With an unrivalled track record of strong year-on-year growth, they support over 80,000 organisations and 13 million lives across the UK and Ireland. As part of a global group with 14 operating companies and circa 500m turnover, there's substantial financial backing for continued expansion, including acquisition and international development. This isn't just a job - it's a platform for exceptional career advancement with a business that's going places. 51020LF INDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position.
May 15, 2026
Full time
Our client, an industry-leading EAP and OH provider and Sunday Times 'Best Places to Work' organisation, is looking for a Retentions Executive to join their growing team. This is where relationship management meets commercial impact. You'll own a portfolio of clients from day one, becoming their trusted go-to for everything from operational queries to strategic service reviews. Your mission? To deliver exceptional service that keeps clients renewing year after year; while identifying opportunities to grow their agreements through upsells and upgrades that genuinely meet their needs. This role as Retentions Executive covers the full account lifecycle. You'll handle daily client engagement, navigate contract renewals, manage implementation of new clients, and - crucially - turn challenging retention conversations into successful outcomes. When a client considers leaving, you're the problem-solver who listens, explores solutions, and finds the path forward that works for everyone. This role would be ideal for someone with 1-3 years' retention experience who thrives on delivering first-class customer service. You'll bring high energy and commitment to client conversations, adapt your communication style effortlessly depending on your audience, and juggle multiple priorities while working toward ambitious retention targets and KPIs. If you're driven, flexible, and genuinely enthusiastic about helping clients succeed while growing the business, this is your opportunity to make a real impact with a market-leading employer. What's in it for you? You'll be joining a fast-paced, growing business where your work makes a genuine difference. By ensuring services run smoothly for client organisations, you're directly impacting employees' lives - providing them with critical support that's essential to their wellbeing and their employer's success. This is a place that rewards ambition. If you enjoy a challenge and have genuine enthusiasm for overcoming obstacles, you'll thrive here. Through on-the-job training and development, you'll have the resources to build your career with unlimited opportunities ahead. The environment is busy and dynamic, so a positive, focused attitude and confidence in your communication will see you excel. What you'll be doing as Retentions Executive: Own your portfolio - Manage day-to-day relationships with your EAP clients, becoming their trusted point of contact for everything they need Drive retention success - Proactively manage relationships to achieve KPIs and SLAs through skilful renewal negotiations Deliver seamless onboarding - Ensure new client implementations run smoothly from day one, setting the foundation for long-term partnerships Provide consultancy and insight - Advise clients on product options and specialist services, positioning yourself as a strategic partner who understands their business Spot and seize opportunities - Identify upsell possibilities and actively promote additional services that genuinely add value to your clients Be the voice of the client - Keep your finger on the pulse of client needs and market changes, feeding insights back to senior management to keep the business ahead of the curve Support the wider team - Maintain exceptional service standards while backing up the sales and bid team when they need you Stay on top of your metrics - Track your renewal pipeline daily, flag at-risk clients early, and provide weekly updates on activity and opportunities The rewards: Working for this exceptional company means being rewarded greatly for your contribution. Here's what you'll receive: 25 days' holiday plus bank holidays (increasing after 2 and 5 years' service) Your birthday off Cash health plan for you and your family Pension plan and life insurance (contributions increase with service) Contractual sick pay Private medical insurance after 5 years Profit share scheme Holiday season bonus after 3 years Free on-site gym Season ticket loan and cycle to work schemes Employee Assistance Programme access Company incentives and discount schemes About the company: This is a truly service-led business and the industry-leading EAP and OH provider - recognised as a Sunday Times 'Best Places to Work' organisation. With an unrivalled track record of strong year-on-year growth, they support over 80,000 organisations and 13 million lives across the UK and Ireland. As part of a global group with 14 operating companies and circa 500m turnover, there's substantial financial backing for continued expansion, including acquisition and international development. This isn't just a job - it's a platform for exceptional career advancement with a business that's going places. 51020LF INDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position.
High-End Domestic Appliances Brand Managing Established Retail Accounts Area Sales Manager Area: Central belt Scotland The Role of Area Sales Manager Field sales / Area Sales Manager representing a leading high end domestic appliances brand across Scotland Managing and developing a portfolio of exisiting well-established retail accounts Focused on driving incremental growth, brand visibility and commercial performance across your account base Working closely with retailers to develop product positioning, promotional activity and in-store execution Identifying opportunities to increase range distribution, display presence and long-term profitability within accounts Acting as the key commercial partner to your customers, supporting them with insight, product knowledge and growth strategies A true relationship-led account management role, ideal for someone who enjoys autonomy, structure and long-term partnerships The Company hiring the Area Sales Manager Our client is a highly respected, premium high end domestic appliances manufacturer with a long-established reputation for innovation, reliability and premium product development within the UK market. With a strong heritage in the domestic appliances sector, they are widely recognised as one of the most trusted and influential brands in their category, operating at the premium end of the market. They have built their success on engineering excellence, product innovation and a consistent focus on quality, which has made them a preferred partner to independent electrical retailers and appliance specialists across the UK. The business continues to invest heavily in new product development, energy efficiency technology and customer support, ensuring they remain ahead of market trends and continue to grow their presence within a highly competitive sector. This is a genuine employer of choice, known for excellent staff retention, structured training and development, and clear long-term progression opportunities within a supportive and high-performing commercial team. The Candidate for the Area Sales Manager Proven field-based Account Management or Territory Management experience Background in high end domestic appliances, electrical, KBB, kitchens, bathrooms, premium consumer goods or similar B2B sectors Strong experience managing independent retail or distributor accounts Consultative, relationship-led and commercially strong approach to account growth Confident engaging with business owners, buyers and retail decision makers Strong communication, organisation and territory planning skills Self-motivated, professional The Package on offer for the Area Sales Manager Up to 50,000 basic salary 30K bonus OTE Mercedes C Class hybrid company car Private healthcare 25 days holiday plus bank holidays Excellent pension scheme Full training and structured development programme Ref: CPJ1743
May 15, 2026
Full time
High-End Domestic Appliances Brand Managing Established Retail Accounts Area Sales Manager Area: Central belt Scotland The Role of Area Sales Manager Field sales / Area Sales Manager representing a leading high end domestic appliances brand across Scotland Managing and developing a portfolio of exisiting well-established retail accounts Focused on driving incremental growth, brand visibility and commercial performance across your account base Working closely with retailers to develop product positioning, promotional activity and in-store execution Identifying opportunities to increase range distribution, display presence and long-term profitability within accounts Acting as the key commercial partner to your customers, supporting them with insight, product knowledge and growth strategies A true relationship-led account management role, ideal for someone who enjoys autonomy, structure and long-term partnerships The Company hiring the Area Sales Manager Our client is a highly respected, premium high end domestic appliances manufacturer with a long-established reputation for innovation, reliability and premium product development within the UK market. With a strong heritage in the domestic appliances sector, they are widely recognised as one of the most trusted and influential brands in their category, operating at the premium end of the market. They have built their success on engineering excellence, product innovation and a consistent focus on quality, which has made them a preferred partner to independent electrical retailers and appliance specialists across the UK. The business continues to invest heavily in new product development, energy efficiency technology and customer support, ensuring they remain ahead of market trends and continue to grow their presence within a highly competitive sector. This is a genuine employer of choice, known for excellent staff retention, structured training and development, and clear long-term progression opportunities within a supportive and high-performing commercial team. The Candidate for the Area Sales Manager Proven field-based Account Management or Territory Management experience Background in high end domestic appliances, electrical, KBB, kitchens, bathrooms, premium consumer goods or similar B2B sectors Strong experience managing independent retail or distributor accounts Consultative, relationship-led and commercially strong approach to account growth Confident engaging with business owners, buyers and retail decision makers Strong communication, organisation and territory planning skills Self-motivated, professional The Package on offer for the Area Sales Manager Up to 50,000 basic salary 30K bonus OTE Mercedes C Class hybrid company car Private healthcare 25 days holiday plus bank holidays Excellent pension scheme Full training and structured development programme Ref: CPJ1743
(Generous salary plus car allowance plus Bonus) Barchester have a rare opportunity for a passionate senior sales professional to join us as a Divisional Sales and Marketing Manager. This vital role will support 40+ care homes across the North East and Scotland Division's portfolio to grow their occupancy and have a positive impact on the commercial success of each and every home. We are looking for someone who is self-motivated, creative, with excellent attention to detail, who will be able to communicate ideas and improvements clearly at all levels.This is a home-based role, with regular travel across North East and Scotland Required experience/qualifications:A background in sales, marketing, and/or communicationsPrevious experience managing a high-performing sales teamConfident in using various reporting processesExperience analysing market and financial data, and presenting conclusionsFull UK driving licence Responsibilities: Review the top line of each care home, translating findings into business plans to achieve occupancy, revenue, and EBITDAR objectivesLine manage a team of Customer Relationship Managers and oversee the commercial performance of a team of Home Service AdvisorsStrategic input into enquiry generation across the divisionWork with management across the division to identify specific difficulties around enquiry management and community engagement, and deliver training to address these areasRecruitment, induction, training, and retention of Customer Relationship Managers and Home Services AdvisorsOversee a Divisional Activities lead and delivery of Life Enrichment programmes in all homesMaintain a good awareness of the market opportunities across the divisionTravel to care homes across the division to gain a depth of knowledge into the Barchester approach and home-specific challengesDeliver occupancy support sessions on a monthly basis across all regions to develop clear action plansWork closely with the marketing and life enrichment teams to develop, deliver, and promote the Barchester ethosSupport Barchester's ambitious new build programme to ensure occupancy growth in 3 newly opened homesOversee social media activity for over 40+ care homes in the division. Demonstrate a clear focus on quality and customer experience Rewards and Benefits: Generous salaryCompetitive car allowanceAccess to a range of retail and leisure vouchersFree learning and development opportunitiesAs the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.7766
May 15, 2026
Full time
(Generous salary plus car allowance plus Bonus) Barchester have a rare opportunity for a passionate senior sales professional to join us as a Divisional Sales and Marketing Manager. This vital role will support 40+ care homes across the North East and Scotland Division's portfolio to grow their occupancy and have a positive impact on the commercial success of each and every home. We are looking for someone who is self-motivated, creative, with excellent attention to detail, who will be able to communicate ideas and improvements clearly at all levels.This is a home-based role, with regular travel across North East and Scotland Required experience/qualifications:A background in sales, marketing, and/or communicationsPrevious experience managing a high-performing sales teamConfident in using various reporting processesExperience analysing market and financial data, and presenting conclusionsFull UK driving licence Responsibilities: Review the top line of each care home, translating findings into business plans to achieve occupancy, revenue, and EBITDAR objectivesLine manage a team of Customer Relationship Managers and oversee the commercial performance of a team of Home Service AdvisorsStrategic input into enquiry generation across the divisionWork with management across the division to identify specific difficulties around enquiry management and community engagement, and deliver training to address these areasRecruitment, induction, training, and retention of Customer Relationship Managers and Home Services AdvisorsOversee a Divisional Activities lead and delivery of Life Enrichment programmes in all homesMaintain a good awareness of the market opportunities across the divisionTravel to care homes across the division to gain a depth of knowledge into the Barchester approach and home-specific challengesDeliver occupancy support sessions on a monthly basis across all regions to develop clear action plansWork closely with the marketing and life enrichment teams to develop, deliver, and promote the Barchester ethosSupport Barchester's ambitious new build programme to ensure occupancy growth in 3 newly opened homesOversee social media activity for over 40+ care homes in the division. Demonstrate a clear focus on quality and customer experience Rewards and Benefits: Generous salaryCompetitive car allowanceAccess to a range of retail and leisure vouchersFree learning and development opportunitiesAs the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.7766
Location: Ware, SG12 Salary: £45,000 - £65,000 (Depending on experience) Working Hours: Monday-Friday (Hybrid) Job Code: MJ2236 Head of Growth Our client is a fast-growing British fashion group that sits perfectly between the high street and designer labels. They have built a huge following with two distinct brands: a leading womenswear label famous for luxury occasion wear, and a modern menswear brand focused on high-quality, classic pieces. After massive success in the UK, they are now ready to go global and need a commercial leader to head up their growth strategy. As the Head of Growth, you will work directly with the Founders to drive the business forward. This role is perfect for someone with a genuine passion for fashion who understands how to blend brand soul with hard data. You ll be in charge of the digital revenue engine, using your commercial eye to scale both brands profitably. While the creative teams focus on the look and feel, your job is to turn that vision into sales. This is a big, high-visibility role for a fashion-forward leader who loves the fast pace of ecommerce. This is a rare chance to take a lead role in a business that has already proven it has the right products and is now ready to dominate the market. You ll have the freedom to shape the future of two exciting brands while working side-by-side with the founders. Key Responsibilities: Performance Marketing & Acquisition Lead the global paid media strategy across Meta, Google, TikTok, and new platforms. Monitor key targets like CAC, MER, and blended ROAS to ensure the business scales profitably. Lead a "test and learn" culture for ads, audiences, and landing pages to find what works best. Manage affiliate and influencer performance to ensure they deliver a strong return. Lifecycle & Retention Build smart strategies across email and SMS to keep customers coming back. Use tools like Sweet Analytics and Triple Whale to understand customer habits and increase their lifetime value. Digital Trading & CRO Work with the Buying team to make sure stock levels match your marketing plans. Lead the testing plan for the website to improve conversion rates and average order values. Use merchandising and post-purchase tools to manage returns and protect margins. Data & Analytics Keep a close eye on performance using Looker Studio, GA4, and Triple Whale. Turn data into clear insights and forecasts for the Founders and senior team. The successful candidate will have: 5+ years in Growth or Ecommerce, specifically within DTC fashion or lifestyle. Advanced understanding of GA4, Looker Studio, Sweet Analytics and Triple Whale. Demonstrable experience scaling paid media budgets with profitable ROAS. Strong commercial understanding of CAC, LTV, MER and contribution margin. Experience managing agencies and performance teams. Proficient in Shopify Plus and ecommerce analytics. Experience with website merchandising, Swap Commerce and post-purchase optimisation tools. Passionate about fashion, digital innovation and brand growth. Benefits: Hybrid working Early finish on last Friday of the month 25 days holiday + Bank Holidays Company Pension Free On-site parking Volunteering day Due to the high volume of interest we receive for each vacancy, we are only able to contact shortlisted candidates. If you have not heard from our team within 7 days, please consider your application unsuccessful. Please refrain from calling the office to check the status of your application or to discuss the role; this allows us to dedicate our time to the shortlisting process. We will retain your CV on file for future opportunities that may be a match for your skills and experience.
May 14, 2026
Full time
Location: Ware, SG12 Salary: £45,000 - £65,000 (Depending on experience) Working Hours: Monday-Friday (Hybrid) Job Code: MJ2236 Head of Growth Our client is a fast-growing British fashion group that sits perfectly between the high street and designer labels. They have built a huge following with two distinct brands: a leading womenswear label famous for luxury occasion wear, and a modern menswear brand focused on high-quality, classic pieces. After massive success in the UK, they are now ready to go global and need a commercial leader to head up their growth strategy. As the Head of Growth, you will work directly with the Founders to drive the business forward. This role is perfect for someone with a genuine passion for fashion who understands how to blend brand soul with hard data. You ll be in charge of the digital revenue engine, using your commercial eye to scale both brands profitably. While the creative teams focus on the look and feel, your job is to turn that vision into sales. This is a big, high-visibility role for a fashion-forward leader who loves the fast pace of ecommerce. This is a rare chance to take a lead role in a business that has already proven it has the right products and is now ready to dominate the market. You ll have the freedom to shape the future of two exciting brands while working side-by-side with the founders. Key Responsibilities: Performance Marketing & Acquisition Lead the global paid media strategy across Meta, Google, TikTok, and new platforms. Monitor key targets like CAC, MER, and blended ROAS to ensure the business scales profitably. Lead a "test and learn" culture for ads, audiences, and landing pages to find what works best. Manage affiliate and influencer performance to ensure they deliver a strong return. Lifecycle & Retention Build smart strategies across email and SMS to keep customers coming back. Use tools like Sweet Analytics and Triple Whale to understand customer habits and increase their lifetime value. Digital Trading & CRO Work with the Buying team to make sure stock levels match your marketing plans. Lead the testing plan for the website to improve conversion rates and average order values. Use merchandising and post-purchase tools to manage returns and protect margins. Data & Analytics Keep a close eye on performance using Looker Studio, GA4, and Triple Whale. Turn data into clear insights and forecasts for the Founders and senior team. The successful candidate will have: 5+ years in Growth or Ecommerce, specifically within DTC fashion or lifestyle. Advanced understanding of GA4, Looker Studio, Sweet Analytics and Triple Whale. Demonstrable experience scaling paid media budgets with profitable ROAS. Strong commercial understanding of CAC, LTV, MER and contribution margin. Experience managing agencies and performance teams. Proficient in Shopify Plus and ecommerce analytics. Experience with website merchandising, Swap Commerce and post-purchase optimisation tools. Passionate about fashion, digital innovation and brand growth. Benefits: Hybrid working Early finish on last Friday of the month 25 days holiday + Bank Holidays Company Pension Free On-site parking Volunteering day Due to the high volume of interest we receive for each vacancy, we are only able to contact shortlisted candidates. If you have not heard from our team within 7 days, please consider your application unsuccessful. Please refrain from calling the office to check the status of your application or to discuss the role; this allows us to dedicate our time to the shortlisting process. We will retain your CV on file for future opportunities that may be a match for your skills and experience.
Who we are GlobalData Healthcare is the leading intelligence provider for Pharma, Biotech and Medical Device companies, helping them decode markets, outmanoeuvre competitors, and reach more customers. We're at a pivotal growth moment: recently carved out from GlobalData with transformational investment behind us, and ambitious targets ahead. The role This is a pure growth role, you'll own a portfolio of 50 mid-market biopharma, medtech, and/or professional services accounts, with full responsibility for upsell, expansion, and renewal. If you're a hunter who also or aspires to build lasting client relationships, this is your next move. We re looking for a Strategic Account Manager to join our Healthcare team where we are a leading business intelligence provider in the Pharmaceutical and Medical Device markets. Our platform enables organisations to evaluate partners and investors, plan new products and market entry to get ahead of their competition. Key Responsibilities As a hunter, you will grow and maintain an existing client base by closing upsell sales and growing and retaining existing contracts Foster long term relationships and strategically map, plan, and execute a renewal plan to strengthen the retention for each of your 50 accounts. Be responsible for the full sales cycle and leverage sales support teams and other internal resources as needed. Achieve monthly sales targets for both upsell and renewals. If you are a quota crusher, this role is for you. What gets measured, grows! Achieve weekly KPIs to stay on track to achieve your specific goals (annual target, President s Club, commission checks, stretch targets, annual awards, etc.) Build and manage a robust pipeline and prepare accurate sales forecasts, new growth ideas, and contingency plans. Continually improve your product and industry knowledge while also understanding client pain points to ensure the best support can be offered to your customers and colleagues. Compete and collaborate with colleagues of all levels proactively, positively, and professionally. Work with C-suite, vice president and director level personas. Travel to see customers at least once per quarter. What are we looking for 5+ Years of B2B sales is required, ARR sales is preferred, industry sales is a bonus. Top performers without pharma experience are welcome to apply. Proven hunter with experience as an Account Executive, Business Development Executive, or Sales Development Representative. Account management experience translates best to this role when it s focused on growing accounts as well as retaining and servicing customers at a high level. Foster long-term strategic relationships with key client stakeholders to renew your book of business. You ll be joining a high-performance culture where the standards are high, and peers competitively and collaboratively push each other to be better As a top performer, you will need to demonstrate a proven track record of target achievement. Seller must have strong discovery skills to execute a consultative sale. Driven, competitive, assertive, intellectually curious, and gritty sales professionals make up the strongest parts of our team. We are currently three days a week in office in midtown Manhattan and may in the future go to four days. A growth mindset is required. Our award-winning leadership team is committed to growing our people and grow their careers. You will need to demonstrate a proven and successful track record of growing accounts. What we offer: High growth, ambitious environment that offers unlimited opportunities for success Tailored training and development plans, including LinkedIn Learning and ongoing Learning and Development opportunities Competitive base salary plus OTE and attractive, uncapped commission structure Why now? Freshly carved out from GlobalData with significant investment, a rare chance to join at the inflection point Fast-paced, entrepreneurial environment with real ownership over your accounts and your earnings Award-winning leadership team with a genuine track record of developing and promoting sales talent In addition to a rewarding career, we support our GlobalData Heathcare colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData Healthcare believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData Healthcare is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
May 14, 2026
Full time
Who we are GlobalData Healthcare is the leading intelligence provider for Pharma, Biotech and Medical Device companies, helping them decode markets, outmanoeuvre competitors, and reach more customers. We're at a pivotal growth moment: recently carved out from GlobalData with transformational investment behind us, and ambitious targets ahead. The role This is a pure growth role, you'll own a portfolio of 50 mid-market biopharma, medtech, and/or professional services accounts, with full responsibility for upsell, expansion, and renewal. If you're a hunter who also or aspires to build lasting client relationships, this is your next move. We re looking for a Strategic Account Manager to join our Healthcare team where we are a leading business intelligence provider in the Pharmaceutical and Medical Device markets. Our platform enables organisations to evaluate partners and investors, plan new products and market entry to get ahead of their competition. Key Responsibilities As a hunter, you will grow and maintain an existing client base by closing upsell sales and growing and retaining existing contracts Foster long term relationships and strategically map, plan, and execute a renewal plan to strengthen the retention for each of your 50 accounts. Be responsible for the full sales cycle and leverage sales support teams and other internal resources as needed. Achieve monthly sales targets for both upsell and renewals. If you are a quota crusher, this role is for you. What gets measured, grows! Achieve weekly KPIs to stay on track to achieve your specific goals (annual target, President s Club, commission checks, stretch targets, annual awards, etc.) Build and manage a robust pipeline and prepare accurate sales forecasts, new growth ideas, and contingency plans. Continually improve your product and industry knowledge while also understanding client pain points to ensure the best support can be offered to your customers and colleagues. Compete and collaborate with colleagues of all levels proactively, positively, and professionally. Work with C-suite, vice president and director level personas. Travel to see customers at least once per quarter. What are we looking for 5+ Years of B2B sales is required, ARR sales is preferred, industry sales is a bonus. Top performers without pharma experience are welcome to apply. Proven hunter with experience as an Account Executive, Business Development Executive, or Sales Development Representative. Account management experience translates best to this role when it s focused on growing accounts as well as retaining and servicing customers at a high level. Foster long-term strategic relationships with key client stakeholders to renew your book of business. You ll be joining a high-performance culture where the standards are high, and peers competitively and collaboratively push each other to be better As a top performer, you will need to demonstrate a proven track record of target achievement. Seller must have strong discovery skills to execute a consultative sale. Driven, competitive, assertive, intellectually curious, and gritty sales professionals make up the strongest parts of our team. We are currently three days a week in office in midtown Manhattan and may in the future go to four days. A growth mindset is required. Our award-winning leadership team is committed to growing our people and grow their careers. You will need to demonstrate a proven and successful track record of growing accounts. What we offer: High growth, ambitious environment that offers unlimited opportunities for success Tailored training and development plans, including LinkedIn Learning and ongoing Learning and Development opportunities Competitive base salary plus OTE and attractive, uncapped commission structure Why now? Freshly carved out from GlobalData with significant investment, a rare chance to join at the inflection point Fast-paced, entrepreneurial environment with real ownership over your accounts and your earnings Award-winning leadership team with a genuine track record of developing and promoting sales talent In addition to a rewarding career, we support our GlobalData Heathcare colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData Healthcare believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData Healthcare is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Head of Sales - Travel Events £55,000 - £60,000 Base + Uncapped Commission Hybrid London Leading media events and publishing business specialising seeks highly accomplished senior sales leader to join their high growth business leading the launch of a super exciting travel event. You'll join a purpose-driven company that values editorial excellence, employee wellbeing, and meaningful impact. They are a small but mighty team producing award-winning content that drives real change across the travel industry. The Role The Head of Sales - is a brand-new role. We are looking for someone with extensive event sales & sponsorship experience looking for a giant step in their career to lead the launch of a new travel event taking place in 2027. You will be part of a fast moving, purpose driven independent media business with a multi award-winning reputation in the travel industry, and throughout B2B media. You will have direct experience working on large scale events and be expected to work between home and the office in their creative work environment in London, reporting directly to the Managing Director and liaising daily with the most exciting travel brands across the globe. Responsibilities Selling all event sponsorship and meetings packages to mainstream travel suppliers (Marketing/Sales Directors) looking to connect with the homeworker and travel agency managers in the UK Collaborate with Head of Events and marketing team to develop promotional materials and campaigns Creating and pitching event proposals face-to-face (and virtually), delivering exceptional presentations and customer service Demonstrating a detailed understanding of the travel sector and utilize this expertise to develop and strengthen client relationships. Building and developing strong relationships with existing and new clients in meetings and at key events across the UK & Internationally when required Attend weekly face-to-face sales and/or strategy meetings in the office Candidate Profile: Essential - minimum three-five years selling a large-scale event Essential - minimum three-five years selling 100% sponsorship and exhibition space or stands (preferably meeting events) Ideally a travel background - Events Ideally - minimum two-three years of experience working with SalesForce Ideally - minimum three years achieving personal sales targets of £600-£1m+ per annum through 100% event sales. Essential - You should be entirely client results focused (rather than product focused) with the ability to influence clients to buy outcome focused solutions/campaigns to grow market share and increase company and individual client retention targets An excellent understanding of value-led, consultative sales practices and processes to drive new business and client retention goals Excellent presentation skills and the ability to present to groups of customers face-to-face and create high impact, star quality partnership proposals Self-starter with a positive, entrepreneurial attitude L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
May 14, 2026
Full time
Head of Sales - Travel Events £55,000 - £60,000 Base + Uncapped Commission Hybrid London Leading media events and publishing business specialising seeks highly accomplished senior sales leader to join their high growth business leading the launch of a super exciting travel event. You'll join a purpose-driven company that values editorial excellence, employee wellbeing, and meaningful impact. They are a small but mighty team producing award-winning content that drives real change across the travel industry. The Role The Head of Sales - is a brand-new role. We are looking for someone with extensive event sales & sponsorship experience looking for a giant step in their career to lead the launch of a new travel event taking place in 2027. You will be part of a fast moving, purpose driven independent media business with a multi award-winning reputation in the travel industry, and throughout B2B media. You will have direct experience working on large scale events and be expected to work between home and the office in their creative work environment in London, reporting directly to the Managing Director and liaising daily with the most exciting travel brands across the globe. Responsibilities Selling all event sponsorship and meetings packages to mainstream travel suppliers (Marketing/Sales Directors) looking to connect with the homeworker and travel agency managers in the UK Collaborate with Head of Events and marketing team to develop promotional materials and campaigns Creating and pitching event proposals face-to-face (and virtually), delivering exceptional presentations and customer service Demonstrating a detailed understanding of the travel sector and utilize this expertise to develop and strengthen client relationships. Building and developing strong relationships with existing and new clients in meetings and at key events across the UK & Internationally when required Attend weekly face-to-face sales and/or strategy meetings in the office Candidate Profile: Essential - minimum three-five years selling a large-scale event Essential - minimum three-five years selling 100% sponsorship and exhibition space or stands (preferably meeting events) Ideally a travel background - Events Ideally - minimum two-three years of experience working with SalesForce Ideally - minimum three years achieving personal sales targets of £600-£1m+ per annum through 100% event sales. Essential - You should be entirely client results focused (rather than product focused) with the ability to influence clients to buy outcome focused solutions/campaigns to grow market share and increase company and individual client retention targets An excellent understanding of value-led, consultative sales practices and processes to drive new business and client retention goals Excellent presentation skills and the ability to present to groups of customers face-to-face and create high impact, star quality partnership proposals Self-starter with a positive, entrepreneurial attitude L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Key Account Manager - Data Centres / UPS Systems Location: Field-based (UK-wide, with head office in Hertfordshire) Salary: Competitive + Bonus + Car Allowance + Benefits Are you an experienced Key Account Manager or Sales professional with a background in UPS systems, power electronics, or data centre infrastructure? An established global technology business is seeking a Key Account Manager to join their growing power and data centre solutions division. This is an excellent opportunity to manage a substantial portfolio of existing customers across the UK and Europe, providing strategic account management, technical support, and commercial leadership across mission-critical markets. As Key Account Manager - Data Centres / UPS Systems, you will: Take full ownership of a large portfolio of existing customers within the data centre and critical power sectors. Maintain and strengthen long-term relationships with major accounts, ensuring a high level of customer satisfaction and retention. Identify new opportunities for growth within existing customers by introducing additional products and services such as UPS systems, cooling solutions, PDUs, and data racks. Work closely with internal engineering, technical, and service teams to ensure seamless delivery of complex projects and system upgrades. Understand each client's operational requirements, providing tailored technical and commercial solutions that add value. Prepare account development plans, forecasts, and performance reports to support business objectives. Collaborate with channel partners, distributors, and contractors to ensure customers receive full project and aftersales support. Represent the company at client meetings, trade events, and industry forums to strengthen brand presence and awareness. Key Skills Required for this Key Account Manager - Data Centres / UPS System job: Extensive experience in account management, business development, or technical sales within UPS systems, power electronics, or data centre infrastructure. Proven success in managing and growing large customer portfolios within data centres, telecoms, or other mission-critical environments. Strong technical understanding of UPS, DC power, and cooling systems. Excellent relationship-building and communication skills, with a customer-first approach. Self-motivated, proactive, and commercially focused, capable of working independently. Full UK driving licence and willingness to travel extensively across the UK. This is a fantastic opportunity to join a global business that is investing heavily in growth across the UK data centre market. You'll be responsible for nurturing key customer relationships, driving account growth, and contributing to the success of a leading power solutions provider. To apply for this Key Account Manager - Data Centres / UPS Systems role, please send your CV to (url removed) Or call (phone number removed) / (phone number removed) for more information.
May 14, 2026
Full time
Key Account Manager - Data Centres / UPS Systems Location: Field-based (UK-wide, with head office in Hertfordshire) Salary: Competitive + Bonus + Car Allowance + Benefits Are you an experienced Key Account Manager or Sales professional with a background in UPS systems, power electronics, or data centre infrastructure? An established global technology business is seeking a Key Account Manager to join their growing power and data centre solutions division. This is an excellent opportunity to manage a substantial portfolio of existing customers across the UK and Europe, providing strategic account management, technical support, and commercial leadership across mission-critical markets. As Key Account Manager - Data Centres / UPS Systems, you will: Take full ownership of a large portfolio of existing customers within the data centre and critical power sectors. Maintain and strengthen long-term relationships with major accounts, ensuring a high level of customer satisfaction and retention. Identify new opportunities for growth within existing customers by introducing additional products and services such as UPS systems, cooling solutions, PDUs, and data racks. Work closely with internal engineering, technical, and service teams to ensure seamless delivery of complex projects and system upgrades. Understand each client's operational requirements, providing tailored technical and commercial solutions that add value. Prepare account development plans, forecasts, and performance reports to support business objectives. Collaborate with channel partners, distributors, and contractors to ensure customers receive full project and aftersales support. Represent the company at client meetings, trade events, and industry forums to strengthen brand presence and awareness. Key Skills Required for this Key Account Manager - Data Centres / UPS System job: Extensive experience in account management, business development, or technical sales within UPS systems, power electronics, or data centre infrastructure. Proven success in managing and growing large customer portfolios within data centres, telecoms, or other mission-critical environments. Strong technical understanding of UPS, DC power, and cooling systems. Excellent relationship-building and communication skills, with a customer-first approach. Self-motivated, proactive, and commercially focused, capable of working independently. Full UK driving licence and willingness to travel extensively across the UK. This is a fantastic opportunity to join a global business that is investing heavily in growth across the UK data centre market. You'll be responsible for nurturing key customer relationships, driving account growth, and contributing to the success of a leading power solutions provider. To apply for this Key Account Manager - Data Centres / UPS Systems role, please send your CV to (url removed) Or call (phone number removed) / (phone number removed) for more information.
About the team The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by the Director of Philanthropy and Partnerships. The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus's corporate supporters. Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence. You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve. Why work with us? Working at Impetus means joining an organisation that is serious about impact and serious about people. Our values actively guide how we make decisions, how we work together and how we deliver change. In the Philanthropy & Partnerships Team, you will: Be part of a high-performing and respected fundraising team Build meaningful, long-term relationships with thoughtful, impact-driven donors Develop your skills across the full fundraising cycle, supported by strong leadership Work on some of the charity sector's most exciting and long-term partnerships See a clear connection between your work and improved outcomes for young people If you are motivated by purpose, enjoy working to a high standard, and want to be part of a team that is ambitious about both impact and excellence, we would be delighted to hear from you. Harbi Jama, Director of Philanthropy & Partnerships About this role This role is a 12 month maternity cover, supporting an important phase of delivery and development within the Philanthropy team. The postholder will work closely with colleagues to maintain momentum in new business activity while contributing to strategic account management and stewardship. The Head of Development is a senior role within the Philanthropy Team, with a primary focus on new business development. This includes identifying, cultivating and securing new funding relationships across trusts, foundations, corporates, co investment partners and high net worth individuals. Alongside new business delivery, the role also provides strategic account management for a small portfolio of high-value partners, ensuring smooth transitions from acquisition into long term stewardship. This role works alongside the Head of Philanthropy, with both roles contributing to the success of the Philanthropy Team. The Head of Philanthropy leads on deep stewardship and retention, while the Head of Development focusses on new income generation and building relationships with new funders and partners. The postholder will work closely with the Director of Philanthropy & Partnerships, Philanthropy Directors as well as Senior Research and Insights Manager, contributing specialist expertise, strong delivery and sound judgement, while operating within agreed strategy and governance frameworks. Key responsibilities: New business development Support the Director of Philanthropy & Partnerships and Development Director on the development and delivery of the new business plan in line with the fundraising strategy Works with the Senior Research and Insights Manager to identify emerging funding trends, opportunities, market opportunities and best practice In collaboration with the Development Director and Growth and Insights Director, lead the delivery of agreed cultivation strategies for priority prospects, proactively progressing relationships from qualification through to solicitation and conversion, leveraging senior stakeholders, board members, donor advocates and wider networks Develop and deliver compelling cultivation strategies and tailored pitch plans for priority prospects, including designing and building new donor acquisition vehicles (e.g. committees, cultivation events and targeted communications), working collaboratively with colleagues across Impetus Lead and support high-level meetings, pitches and negotiations with prospective donors, positioning Impetus as a credible and strategic partner Work with trustees, senior leaders and pro bono supporters to leverage networks and secure introductions to new prospects Ensure high-quality written and verbal communications with prospective donors Account management and stewardship Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly. Manage a targeted portfolio of high-value donors of six figures and supports on seven figure partnerships, ensuring excellent stewardship, timelyreporting and meaningful engagement Act as a relationship lead for selected donors, building trust and ensuring a smooth transition from new business to long-term stewardship Own and deliver tailored account plans for assigned donors, with a focus on renewal, upgrade and long-term relationship value Oversee the delivery of high-quality donor communications for assigned donors, including reports, impact updates, and engagement opportunities Ensure robust portfolio management, including accurate forecasting, pipeline management, and use of CRM systems Identify opportunities to deepen relationships through increased giving, multi-year commitments or broader engagement with Impetus' work Works closely with Development Director on supporting Funds i.e. Connect, Skills, Attainment or Engage as needed Supports or leads on committees such as Futures or Real estate Represent Impetus externally with professionalism and credibility Cross-team working and organisation contribution Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly. Ensure consistent standards and best practice across account management and donor stewardship Collaborate closely with the Head of Philanthropy to ensure seamless handover from acquisition to stewardship and a coherent donor experience. Contribute insight from prospecting and market scanning to inform proposition development and strategic planning Ensure all activity aligns with Impetus' gift acceptance, due diligence and ethical fundraising policies Champion best practice in prospecting, pipeline management and new business development across the team Build a collaborative, inclusive, high quality team culture aligned with Impetus' values Person specification Essential : A strong track record of raising six-figure+ philanthropic income from grant-making trusts and foundations, corporate foundations and/or individual donors, including experience with high-net-worth individuals Proven ability to lead and deliver the full fundraising cycle, from prospecting and cultivation through to solicitation, stewardship and renewal Demonstrated strategic thinking, planning and delivery skills, with the ability to generate ideas, translate them into practical account plans, and execute them effectively Excellent research, prospecting and qualification skills, with the judgement to prioritise high-value opportunities A proactive, creative and innovative approach to fundraising, with the ability to adapt and develop creative donor centred approaches Experience operating with senior stakeholders, including trustees, board members and other high-level external partners Outstanding relationship management skills, with the ability to establish, manage and deepen trusted relationships with internal and external stakeholders Highly collaborative, contributing positively to team objectives and cross-organisational priorities Excellent written and verbal communication skills, with the ability to communicate impact and value clearly and persuasively Strong financial and portfolio management skills, including the ability to plan, forecast and deliver against income targets and budgets Ability to work well under pressure, managing multiple priorities and deadlines effectively A clear commitment to Impetus' mission and values A strong commitment to equality, diversity and inclusion Desirable Experience managing and stewarding multi-year, five- to seven-figure partnerships. Experience line managing and developing fundraisers or relationship managers. Experience working within a charity, foundation, venture philanthropy or intermediary organisation. Familiarity with CRM systems (e.g. Salesforce), income forecasting and portfolio reporting. Experience supporting or contributing to new business development strategies at a senior level. About Impetus . click apply for full job details
May 14, 2026
Full time
About the team The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by the Director of Philanthropy and Partnerships. The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus's corporate supporters. Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence. You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve. Why work with us? Working at Impetus means joining an organisation that is serious about impact and serious about people. Our values actively guide how we make decisions, how we work together and how we deliver change. In the Philanthropy & Partnerships Team, you will: Be part of a high-performing and respected fundraising team Build meaningful, long-term relationships with thoughtful, impact-driven donors Develop your skills across the full fundraising cycle, supported by strong leadership Work on some of the charity sector's most exciting and long-term partnerships See a clear connection between your work and improved outcomes for young people If you are motivated by purpose, enjoy working to a high standard, and want to be part of a team that is ambitious about both impact and excellence, we would be delighted to hear from you. Harbi Jama, Director of Philanthropy & Partnerships About this role This role is a 12 month maternity cover, supporting an important phase of delivery and development within the Philanthropy team. The postholder will work closely with colleagues to maintain momentum in new business activity while contributing to strategic account management and stewardship. The Head of Development is a senior role within the Philanthropy Team, with a primary focus on new business development. This includes identifying, cultivating and securing new funding relationships across trusts, foundations, corporates, co investment partners and high net worth individuals. Alongside new business delivery, the role also provides strategic account management for a small portfolio of high-value partners, ensuring smooth transitions from acquisition into long term stewardship. This role works alongside the Head of Philanthropy, with both roles contributing to the success of the Philanthropy Team. The Head of Philanthropy leads on deep stewardship and retention, while the Head of Development focusses on new income generation and building relationships with new funders and partners. The postholder will work closely with the Director of Philanthropy & Partnerships, Philanthropy Directors as well as Senior Research and Insights Manager, contributing specialist expertise, strong delivery and sound judgement, while operating within agreed strategy and governance frameworks. Key responsibilities: New business development Support the Director of Philanthropy & Partnerships and Development Director on the development and delivery of the new business plan in line with the fundraising strategy Works with the Senior Research and Insights Manager to identify emerging funding trends, opportunities, market opportunities and best practice In collaboration with the Development Director and Growth and Insights Director, lead the delivery of agreed cultivation strategies for priority prospects, proactively progressing relationships from qualification through to solicitation and conversion, leveraging senior stakeholders, board members, donor advocates and wider networks Develop and deliver compelling cultivation strategies and tailored pitch plans for priority prospects, including designing and building new donor acquisition vehicles (e.g. committees, cultivation events and targeted communications), working collaboratively with colleagues across Impetus Lead and support high-level meetings, pitches and negotiations with prospective donors, positioning Impetus as a credible and strategic partner Work with trustees, senior leaders and pro bono supporters to leverage networks and secure introductions to new prospects Ensure high-quality written and verbal communications with prospective donors Account management and stewardship Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly. Manage a targeted portfolio of high-value donors of six figures and supports on seven figure partnerships, ensuring excellent stewardship, timelyreporting and meaningful engagement Act as a relationship lead for selected donors, building trust and ensuring a smooth transition from new business to long-term stewardship Own and deliver tailored account plans for assigned donors, with a focus on renewal, upgrade and long-term relationship value Oversee the delivery of high-quality donor communications for assigned donors, including reports, impact updates, and engagement opportunities Ensure robust portfolio management, including accurate forecasting, pipeline management, and use of CRM systems Identify opportunities to deepen relationships through increased giving, multi-year commitments or broader engagement with Impetus' work Works closely with Development Director on supporting Funds i.e. Connect, Skills, Attainment or Engage as needed Supports or leads on committees such as Futures or Real estate Represent Impetus externally with professionalism and credibility Cross-team working and organisation contribution Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly. Ensure consistent standards and best practice across account management and donor stewardship Collaborate closely with the Head of Philanthropy to ensure seamless handover from acquisition to stewardship and a coherent donor experience. Contribute insight from prospecting and market scanning to inform proposition development and strategic planning Ensure all activity aligns with Impetus' gift acceptance, due diligence and ethical fundraising policies Champion best practice in prospecting, pipeline management and new business development across the team Build a collaborative, inclusive, high quality team culture aligned with Impetus' values Person specification Essential : A strong track record of raising six-figure+ philanthropic income from grant-making trusts and foundations, corporate foundations and/or individual donors, including experience with high-net-worth individuals Proven ability to lead and deliver the full fundraising cycle, from prospecting and cultivation through to solicitation, stewardship and renewal Demonstrated strategic thinking, planning and delivery skills, with the ability to generate ideas, translate them into practical account plans, and execute them effectively Excellent research, prospecting and qualification skills, with the judgement to prioritise high-value opportunities A proactive, creative and innovative approach to fundraising, with the ability to adapt and develop creative donor centred approaches Experience operating with senior stakeholders, including trustees, board members and other high-level external partners Outstanding relationship management skills, with the ability to establish, manage and deepen trusted relationships with internal and external stakeholders Highly collaborative, contributing positively to team objectives and cross-organisational priorities Excellent written and verbal communication skills, with the ability to communicate impact and value clearly and persuasively Strong financial and portfolio management skills, including the ability to plan, forecast and deliver against income targets and budgets Ability to work well under pressure, managing multiple priorities and deadlines effectively A clear commitment to Impetus' mission and values A strong commitment to equality, diversity and inclusion Desirable Experience managing and stewarding multi-year, five- to seven-figure partnerships. Experience line managing and developing fundraisers or relationship managers. Experience working within a charity, foundation, venture philanthropy or intermediary organisation. Familiarity with CRM systems (e.g. Salesforce), income forecasting and portfolio reporting. Experience supporting or contributing to new business development strategies at a senior level. About Impetus . click apply for full job details
CRM Administrator 36,000 - 42,000 + Training + Benefits Monday - Friday, 08:00 - 16:30 Stoke-On-Trent - Commutable from Newcastle Under Lyme, Cheadle, Leek, Stafford & Uttoxter Do you have experience using systems such as salesforce, Zoho and Dynamic? Do you have strong organization, administration and IT skills? Are you looking for an exciting new role within a leading engineering business who pride themselves on excellent training, development and staff retention? Due to continued growth, my client is looking for a CRM specialist to join the team at their state of the art facility near Stoke-On-Trent. The successful applicant will be responsible for all administration duties relating to the CRM systems to ensure that maximum performance and reliability is achieved. You will play a vital role in new projects and implementation projects within the business, working with the senior management and sales teams. This role is in a very fast paced team and will offer excellent variety, training and stability. This is a great time to join an industry leading special purpose machinery manufacturing business who have continued to go from strength to strength over the past few years. With an excellent track record of developing, promoting and retaining their staff this is a great chance to secure your next role and make a real difference within the team. for more information please apply and contact Patrick Walsh - REF 5114 The Role: Managing the companies CRM systems Playing a key role in new projects Working within a busy and fast paced sales team Administration and implementation projects The Candidate: Strong experience using CRM systems such as Salesforce & Zoho Strong administration experience Keen to learn and develop your skills A commutable distance to Stoke-On-Trent elix sourcing solutions is a specialist recruiter for Engineering, IT and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job, you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. Sales CRM Administrator Admin Salesforce ERP Zoho Office Coordinator Engineering Production Manufacturing Stoke-on-Trent Crewe Congleton Leek Cheadle Stone Stafford Whitchurch Market Drayton Ashbourne Newcastle Under Lyme Cheadle Leek Stafford Uttoxter
May 14, 2026
Full time
CRM Administrator 36,000 - 42,000 + Training + Benefits Monday - Friday, 08:00 - 16:30 Stoke-On-Trent - Commutable from Newcastle Under Lyme, Cheadle, Leek, Stafford & Uttoxter Do you have experience using systems such as salesforce, Zoho and Dynamic? Do you have strong organization, administration and IT skills? Are you looking for an exciting new role within a leading engineering business who pride themselves on excellent training, development and staff retention? Due to continued growth, my client is looking for a CRM specialist to join the team at their state of the art facility near Stoke-On-Trent. The successful applicant will be responsible for all administration duties relating to the CRM systems to ensure that maximum performance and reliability is achieved. You will play a vital role in new projects and implementation projects within the business, working with the senior management and sales teams. This role is in a very fast paced team and will offer excellent variety, training and stability. This is a great time to join an industry leading special purpose machinery manufacturing business who have continued to go from strength to strength over the past few years. With an excellent track record of developing, promoting and retaining their staff this is a great chance to secure your next role and make a real difference within the team. for more information please apply and contact Patrick Walsh - REF 5114 The Role: Managing the companies CRM systems Playing a key role in new projects Working within a busy and fast paced sales team Administration and implementation projects The Candidate: Strong experience using CRM systems such as Salesforce & Zoho Strong administration experience Keen to learn and develop your skills A commutable distance to Stoke-On-Trent elix sourcing solutions is a specialist recruiter for Engineering, IT and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job, you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. Sales CRM Administrator Admin Salesforce ERP Zoho Office Coordinator Engineering Production Manufacturing Stoke-on-Trent Crewe Congleton Leek Cheadle Stone Stafford Whitchurch Market Drayton Ashbourne Newcastle Under Lyme Cheadle Leek Stafford Uttoxter
Full Time 37.5 hours per week Reporting to: Head of Income Generation At YMCA South Midlands, we believe every young person deserves the opportunity to belong, contribute and thrive. We are now looking for an ambitious, commercially minded and relationship-driven Business Development & Fundraising Manager to help grow sustainable income and develop meaningful partnerships that support our mission and expand our impact across the region. This is an exciting opportunity for someone who enjoys building relationships, spotting opportunities and turning ideas into action. You ll play a key role in growing our corporate partnerships, increasing use of our conferencing and catering facilities, and helping shape future social enterprise opportunities. If you re someone who enjoys combining purpose with commercial thinking and wants to make a genuine difference, we d love to hear from you. The Role You ll work closely with the Head of Income Generation to grow income through: corporate fundraising partnerships business development opportunities sponsorships and CSR relationships conferencing and catering sales community and challenge fundraising initiatives You ll also line manage our Fundraising & Partnerships Officer and help strengthen the overall supporter and client experience across the organisation. This is a varied and hands-on role where no two days are the same. What You ll Be Doing Business Development & Income Growth Growing income through corporate partnerships and business development activity Increasing bookings and commercial opportunities across our conferencing and catering offer Supporting the promotion and development of HomeGround Café and other YMCA social enterprise initiatives Identifying and developing new income streams and partnership opportunities Building strong relationships with local businesses and regional partners Corporate Partnerships & Fundraising Developing and managing a pipeline of corporate supporters and prospects Securing sponsorships, CSR partnerships and employee fundraising opportunities Building long-term, high-value relationships with businesses and supporters Working collaboratively across teams to maximise opportunities and impact Stewardship & Supporter Experience Delivering an excellent experience for corporate clients and supporters Building long-term engagement and retention Using Donorfy CRM to manage supporter information and reporting accurately Leadership & Performance Line managing and supporting the Fundraising & Partnerships Officer Monitoring performance, income targets and KPIs Using insight and reporting to improve performance and decision-making What We re Looking For We re looking for someone who is: commercially minded but values-driven confident building relationships and networking proactive, organised and self-motivated comfortable managing multiple priorities passionate about making a difference to young people and communities You ll ideally have: experience in fundraising, sales, partnerships or business development experience building and managing B2B relationships a track record of achieving targets and delivering results strong communication and relationship-building skills the ability to spot opportunities and turn them into action experience working collaboratively across teams Experience within the charity sector is helpful but not essential. We are open to candidates from commercial backgrounds who are motivated by purpose and impact. Why Join YMCA South Midlands? This is more than a fundraising role. It s an opportunity to help shape the future of a growing charity that supports young people, families and communities across the South Midlands. You ll join a passionate and ambitious team that cares deeply about making a difference and is committed to creating a culture where people can do meaningful work, grow and thrive. Additional Information Full UK driving licence and access to a vehicle is required Some evening and weekend work may occasionally be required Salary: Competitive (depending on experience) Ready to Apply? If you re excited by the opportunity to combine purpose, partnerships and business growth to create meaningful social impact, we d love to hear from you.
May 14, 2026
Full time
Full Time 37.5 hours per week Reporting to: Head of Income Generation At YMCA South Midlands, we believe every young person deserves the opportunity to belong, contribute and thrive. We are now looking for an ambitious, commercially minded and relationship-driven Business Development & Fundraising Manager to help grow sustainable income and develop meaningful partnerships that support our mission and expand our impact across the region. This is an exciting opportunity for someone who enjoys building relationships, spotting opportunities and turning ideas into action. You ll play a key role in growing our corporate partnerships, increasing use of our conferencing and catering facilities, and helping shape future social enterprise opportunities. If you re someone who enjoys combining purpose with commercial thinking and wants to make a genuine difference, we d love to hear from you. The Role You ll work closely with the Head of Income Generation to grow income through: corporate fundraising partnerships business development opportunities sponsorships and CSR relationships conferencing and catering sales community and challenge fundraising initiatives You ll also line manage our Fundraising & Partnerships Officer and help strengthen the overall supporter and client experience across the organisation. This is a varied and hands-on role where no two days are the same. What You ll Be Doing Business Development & Income Growth Growing income through corporate partnerships and business development activity Increasing bookings and commercial opportunities across our conferencing and catering offer Supporting the promotion and development of HomeGround Café and other YMCA social enterprise initiatives Identifying and developing new income streams and partnership opportunities Building strong relationships with local businesses and regional partners Corporate Partnerships & Fundraising Developing and managing a pipeline of corporate supporters and prospects Securing sponsorships, CSR partnerships and employee fundraising opportunities Building long-term, high-value relationships with businesses and supporters Working collaboratively across teams to maximise opportunities and impact Stewardship & Supporter Experience Delivering an excellent experience for corporate clients and supporters Building long-term engagement and retention Using Donorfy CRM to manage supporter information and reporting accurately Leadership & Performance Line managing and supporting the Fundraising & Partnerships Officer Monitoring performance, income targets and KPIs Using insight and reporting to improve performance and decision-making What We re Looking For We re looking for someone who is: commercially minded but values-driven confident building relationships and networking proactive, organised and self-motivated comfortable managing multiple priorities passionate about making a difference to young people and communities You ll ideally have: experience in fundraising, sales, partnerships or business development experience building and managing B2B relationships a track record of achieving targets and delivering results strong communication and relationship-building skills the ability to spot opportunities and turn them into action experience working collaboratively across teams Experience within the charity sector is helpful but not essential. We are open to candidates from commercial backgrounds who are motivated by purpose and impact. Why Join YMCA South Midlands? This is more than a fundraising role. It s an opportunity to help shape the future of a growing charity that supports young people, families and communities across the South Midlands. You ll join a passionate and ambitious team that cares deeply about making a difference and is committed to creating a culture where people can do meaningful work, grow and thrive. Additional Information Full UK driving licence and access to a vehicle is required Some evening and weekend work may occasionally be required Salary: Competitive (depending on experience) Ready to Apply? If you re excited by the opportunity to combine purpose, partnerships and business growth to create meaningful social impact, we d love to hear from you.
Customer Success Manager (Customer Success Manager, SaaS, Supply Chain Software) - Shape the future of a growing Customer Success function with leadership trajectory A Customer Success Manager (Customer Success Manager, SaaS, Supply Chain Software) is required by a software vendor delivering an award-winning AI-powered end-to-end supply chain planning platform trusted by retailers, wholesalers, and manufacturers globally. With 200 active customers and a scaling Customer Success capability, this is a genuine opportunity to take strategic ownership of enterprise relationships and influence the direction of the Customer Success function. Hybrid working within 2 hours of Birmingham. Salary £40,000-£60,000 + £20,000-£40,000 bonus potential. To be successful in this Customer Success Manager role you should have: Experience in Customer Success, Strategic Account Management, or commercial relationship ownership Delivered Quarterly Business Reviews (QBRs) and surfaced commercial growth opportunities Managed mid-to-large enterprise customers (£10M-£100M+ turnover) Worked with SaaS, ERP, supply chain, planning, analytics, or enterprise software platforms Acted as the customer advocate across delivery, professional services, and sales teams This Customer Success Manager opportunity offers real progression toward leadership responsibility. You'll help shape Customer Success structure, engagement models, and process maturity while moving beyond reactive account handling into true strategic relationship ownership with enterprise stakeholders. You'll gain exposure to £100M-level organisations and play a visible role in revenue expansion strategy Day to day, the Customer Success Manager will manage a portfolio of 80 customers, acting as the primary strategic contact across stakeholders and executive sponsors. You'll run structured QBRs, identify adoption gaps, increase platform value realisation, coordinate activity across delivery and professional services teams, surface expansion opportunities for sales, and support long-term retention and growth strategy across enterprise accounts. You'll also help shape the evolution of the Customer Success function itself. Role highlights: Leadership trajectory toward Head of Customer Success responsibility Strategic ownership of enterprise-level customer relationships Direct commercial impact through expansion opportunity identification Influence over Customer Success processes and structure Exposure to large-scale supply chain transformation programmes If you are a commercially aware relationship builder who enjoys acting as the voice of the customer and wants a platform to grow into leadership, this is a standout opportunity.
May 13, 2026
Full time
Customer Success Manager (Customer Success Manager, SaaS, Supply Chain Software) - Shape the future of a growing Customer Success function with leadership trajectory A Customer Success Manager (Customer Success Manager, SaaS, Supply Chain Software) is required by a software vendor delivering an award-winning AI-powered end-to-end supply chain planning platform trusted by retailers, wholesalers, and manufacturers globally. With 200 active customers and a scaling Customer Success capability, this is a genuine opportunity to take strategic ownership of enterprise relationships and influence the direction of the Customer Success function. Hybrid working within 2 hours of Birmingham. Salary £40,000-£60,000 + £20,000-£40,000 bonus potential. To be successful in this Customer Success Manager role you should have: Experience in Customer Success, Strategic Account Management, or commercial relationship ownership Delivered Quarterly Business Reviews (QBRs) and surfaced commercial growth opportunities Managed mid-to-large enterprise customers (£10M-£100M+ turnover) Worked with SaaS, ERP, supply chain, planning, analytics, or enterprise software platforms Acted as the customer advocate across delivery, professional services, and sales teams This Customer Success Manager opportunity offers real progression toward leadership responsibility. You'll help shape Customer Success structure, engagement models, and process maturity while moving beyond reactive account handling into true strategic relationship ownership with enterprise stakeholders. You'll gain exposure to £100M-level organisations and play a visible role in revenue expansion strategy Day to day, the Customer Success Manager will manage a portfolio of 80 customers, acting as the primary strategic contact across stakeholders and executive sponsors. You'll run structured QBRs, identify adoption gaps, increase platform value realisation, coordinate activity across delivery and professional services teams, surface expansion opportunities for sales, and support long-term retention and growth strategy across enterprise accounts. You'll also help shape the evolution of the Customer Success function itself. Role highlights: Leadership trajectory toward Head of Customer Success responsibility Strategic ownership of enterprise-level customer relationships Direct commercial impact through expansion opportunity identification Influence over Customer Success processes and structure Exposure to large-scale supply chain transformation programmes If you are a commercially aware relationship builder who enjoys acting as the voice of the customer and wants a platform to grow into leadership, this is a standout opportunity.
Account Manager Location : Leatherhead (Hybrid) Our client is a modern cloud consulting and managed services business who believe in empowering enterprises to innovate and thrive in an ever-changing digital world. Their professional services capabilities are recognised as being best-in-class by some of the world's leading technology vendors and have earned global acclaim. They are trusted by technology vendors, channel partners and enterprise customers to solve complex business challenges and unlock the full potential of organisations through cloud, data centre and workspace technologies. Reporting to the Sales Director, the Account Manager plays a key role in managing the day-to-day relationships and operational success of out clients customer accounts. This role focuses on ensuring high-quality management, maintaining customer satisfaction and success, and supporting account growth through effective coordination and communication. Collaborating closely with Strategy and Advisory, the Account Manager serves as the primary point of contact for assigned customers, ensuring their needs are met and expectations exceeded. By understanding customer environments and aligning services accordingly, the Account Manager helps maintain strong, long-term relationships and contributes to the overall success of the account What will the successful Candidate be like: This role requires strong organisational skills, attention to detail, and the ability to collaborate across internal teams to ensure smooth execution of services and timely resolution of issues. Customer satisfaction: Delivering high-quality experiences through responsive communication and reliable relationship management Account retention: Maintaining strong client relationships and ensuring continued engagement through consistent value reinforcement, support and diligent account management Revenue growth: Identifying upsell or cross-sell opportunities to increase wallet share and drive account growth Operational awareness & client expectation management: To maintain close visibility of delivery progress and quality, staying connected with internal teams. Proactively managing customer expectations by anticipating issues, providing timely updates, and ensuring alignment between delivery outcomes and customer needs Know your customer insight: Maintaining up-to-date knowledge of business objectives and needs to support proactive account development Issue resolution: Managing and resolving customer issues efficiently to maintain trust and satisfaction Internal reporting: Providing regular updates on account activity, client feedback, and service performance Key Responsibilities and Core Objectives: Achieve personal sales targets assigned by the sales leadership team Act as the day-to-day contact for assigned accounts Co-ordinate service delivery and management with internal teams to meet expectations Monitor account performance and escalate issues as needed Work with internal teams to prepare proposals, presentations, and reports Maintain accurate records of customer insight, interactions, feedback, and engagement history Proactively identify opportunities for additional account growth and/or expansion Collaborate with marketing and alliance partner teams to support campaigns and events Contribute to internal reporting and continuous improvement initiatives Essential Qualifications and Experience: Minimum 3 years' experience in IT Account Management Relationship management: Strong interpersonal skills to build trust and maintain long-term customer relationships Communication: Clear and professional verbal and written communication, including the ability to convey offering value effectively Diligence & attention to detail: Ability to manage multiple tasks and ensure accuracy in documentation and follow-up Problem solving: Proactive approach to identifying and resolving issues Team collaboration: Ability to work cross-functionally with commercial and delivery teams Solution acumen: Advanced sales competency of the company's core private cloud and associated offering portfolio Time management: Ability to prioritise tasks and manage time effectively in a fast-paced environment Experience in Private Cloud sales preferred Experience with Broadcom or VMWare by Broadcom desirable Company Benefits: Rewarding salary commensurate with experience 25 days' leave plus public holidays Hybrid working Private healthcare - includes wellbeing and EAP Pension and death in service Insurance Company and social events Employee recognition and reward Professional development programme Discounted retail, travel, and entertainment If you don't tick all the boxes but feel you have a strong foundation with at least some of the required experience and have the aptitude and drive to grown, learn and develop with our world class team, then we want to hear from you. Apply through this advert and we will reach out to you
May 13, 2026
Full time
Account Manager Location : Leatherhead (Hybrid) Our client is a modern cloud consulting and managed services business who believe in empowering enterprises to innovate and thrive in an ever-changing digital world. Their professional services capabilities are recognised as being best-in-class by some of the world's leading technology vendors and have earned global acclaim. They are trusted by technology vendors, channel partners and enterprise customers to solve complex business challenges and unlock the full potential of organisations through cloud, data centre and workspace technologies. Reporting to the Sales Director, the Account Manager plays a key role in managing the day-to-day relationships and operational success of out clients customer accounts. This role focuses on ensuring high-quality management, maintaining customer satisfaction and success, and supporting account growth through effective coordination and communication. Collaborating closely with Strategy and Advisory, the Account Manager serves as the primary point of contact for assigned customers, ensuring their needs are met and expectations exceeded. By understanding customer environments and aligning services accordingly, the Account Manager helps maintain strong, long-term relationships and contributes to the overall success of the account What will the successful Candidate be like: This role requires strong organisational skills, attention to detail, and the ability to collaborate across internal teams to ensure smooth execution of services and timely resolution of issues. Customer satisfaction: Delivering high-quality experiences through responsive communication and reliable relationship management Account retention: Maintaining strong client relationships and ensuring continued engagement through consistent value reinforcement, support and diligent account management Revenue growth: Identifying upsell or cross-sell opportunities to increase wallet share and drive account growth Operational awareness & client expectation management: To maintain close visibility of delivery progress and quality, staying connected with internal teams. Proactively managing customer expectations by anticipating issues, providing timely updates, and ensuring alignment between delivery outcomes and customer needs Know your customer insight: Maintaining up-to-date knowledge of business objectives and needs to support proactive account development Issue resolution: Managing and resolving customer issues efficiently to maintain trust and satisfaction Internal reporting: Providing regular updates on account activity, client feedback, and service performance Key Responsibilities and Core Objectives: Achieve personal sales targets assigned by the sales leadership team Act as the day-to-day contact for assigned accounts Co-ordinate service delivery and management with internal teams to meet expectations Monitor account performance and escalate issues as needed Work with internal teams to prepare proposals, presentations, and reports Maintain accurate records of customer insight, interactions, feedback, and engagement history Proactively identify opportunities for additional account growth and/or expansion Collaborate with marketing and alliance partner teams to support campaigns and events Contribute to internal reporting and continuous improvement initiatives Essential Qualifications and Experience: Minimum 3 years' experience in IT Account Management Relationship management: Strong interpersonal skills to build trust and maintain long-term customer relationships Communication: Clear and professional verbal and written communication, including the ability to convey offering value effectively Diligence & attention to detail: Ability to manage multiple tasks and ensure accuracy in documentation and follow-up Problem solving: Proactive approach to identifying and resolving issues Team collaboration: Ability to work cross-functionally with commercial and delivery teams Solution acumen: Advanced sales competency of the company's core private cloud and associated offering portfolio Time management: Ability to prioritise tasks and manage time effectively in a fast-paced environment Experience in Private Cloud sales preferred Experience with Broadcom or VMWare by Broadcom desirable Company Benefits: Rewarding salary commensurate with experience 25 days' leave plus public holidays Hybrid working Private healthcare - includes wellbeing and EAP Pension and death in service Insurance Company and social events Employee recognition and reward Professional development programme Discounted retail, travel, and entertainment If you don't tick all the boxes but feel you have a strong foundation with at least some of the required experience and have the aptitude and drive to grown, learn and develop with our world class team, then we want to hear from you. Apply through this advert and we will reach out to you
Salesforce Customer Success Manager - 44,500 - Flexible Location (Remote Salary - 40,000) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that empowers not-for-profits to support some of the most vulnerable members of our society. They are looking for a Salesforce Customer Success Manager with a focus on Salesforce SaaS clients in the 1m- 10m ARR range. You will have experience maximising customer satisfaction and retention in a SaaS or technology services environment. What the Salesforce Customer Success Manager will be doing You will be responsible for leading the customer success function in both strategy and delivery -with a focus on lifetime value and customer satisfaction; combining operational leadership, commercial accountability and strategic development. Define and implement a scalable customer success model using current product maturity and customer base Lead and Develop the Customer Success Team Ensure structured onboarding, adoption, renewal and extension process to support sustainable growth Understand and amplify the voice of the customer through formal and informal feedback What the successful Salesforce Customer Success Manager will bring to the team You will be an experienced customer success professional who understands the customer journey and needs. Experience of revenue retention in a subscription model Track record of reducing churn and increasing lifetime customer value Ability to effectively engage stakeholders from C-Suite down to Junior Staff Experience managing mid sized customer portfolios in a SaaS or Tech services environment Here's What You'll Get in Return Salary of up to 45,000 Flexible working arrangements Generous Holiday Allowances - 30 days PLUS bank holidays Employee assistance and training programmes Think this one's for you If you think this Head of Consultancy opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
May 12, 2026
Full time
Salesforce Customer Success Manager - 44,500 - Flexible Location (Remote Salary - 40,000) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that empowers not-for-profits to support some of the most vulnerable members of our society. They are looking for a Salesforce Customer Success Manager with a focus on Salesforce SaaS clients in the 1m- 10m ARR range. You will have experience maximising customer satisfaction and retention in a SaaS or technology services environment. What the Salesforce Customer Success Manager will be doing You will be responsible for leading the customer success function in both strategy and delivery -with a focus on lifetime value and customer satisfaction; combining operational leadership, commercial accountability and strategic development. Define and implement a scalable customer success model using current product maturity and customer base Lead and Develop the Customer Success Team Ensure structured onboarding, adoption, renewal and extension process to support sustainable growth Understand and amplify the voice of the customer through formal and informal feedback What the successful Salesforce Customer Success Manager will bring to the team You will be an experienced customer success professional who understands the customer journey and needs. Experience of revenue retention in a subscription model Track record of reducing churn and increasing lifetime customer value Ability to effectively engage stakeholders from C-Suite down to Junior Staff Experience managing mid sized customer portfolios in a SaaS or Tech services environment Here's What You'll Get in Return Salary of up to 45,000 Flexible working arrangements Generous Holiday Allowances - 30 days PLUS bank holidays Employee assistance and training programmes Think this one's for you If you think this Head of Consultancy opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Business Development Executive - Build Your Network and Drive Growth Based in Hatfield Are you a confident communicator who thrives on meeting people and building meaningful relationships? Do you enjoy being out and about, networking, and making things happen? We're partnering with a highly respected, forward-thinking membership organisation that is looking for a driven Business Development Executive to join their energetic and collaborative team. Why You'll Love This Role A people-first, sociable position where networking is at the heart of what you do Join a supportive, high-performing team that genuinely celebrates success Uncapped earning potential - your success truly drives your income Work from a modern, open-plan office in Hatfield Attend high-profile events, seminars, and conferences across the region Package & Benefits Competitive basic salary + uncapped commission 10% on new memberships and 5% on upgrades Pension scheme 25 days holiday + bank holidays Private healthcare On-site parking and additional benefits The Role You'll be at the forefront of driving growth and engagement by: Identifying, developing and converting new business opportunities Building strong relationships with existing members to ensure retention and growth Representing the organisation at events, networking sessions and conferences Collaborating with internal teams to deliver an exceptional member experience Using social media and digital channels to enhance brand presence Starting your day in the Hatfield office before heading out to meetings Travelling across Hertfordshire (flexibility required for early/late events - with TOIL provided) Your Impact Grow membership through new sign-ups Increase revenue via upgrades, sponsorships and added-value services Contribute to wider team and business objectives About You Proven success in B2B sales or business development A natural networker and relationship builder Self-motivated, target-driven, and thrives both independently and in a team Professional, credible, and confident in your approach Full UK driving licence and access to a car Comfortable using CRM systems and social media platforms The Organisation A structured, credible and well-connected organisation with a modern outlook. They provide valuable support, insights and opportunities to businesses through a strong and collaborative network. Ready to Make Your Mark? If you're ambitious, sociable and love connecting with people, this is your chance to join a business that will value your ideas and reward your success. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
May 12, 2026
Full time
Business Development Executive - Build Your Network and Drive Growth Based in Hatfield Are you a confident communicator who thrives on meeting people and building meaningful relationships? Do you enjoy being out and about, networking, and making things happen? We're partnering with a highly respected, forward-thinking membership organisation that is looking for a driven Business Development Executive to join their energetic and collaborative team. Why You'll Love This Role A people-first, sociable position where networking is at the heart of what you do Join a supportive, high-performing team that genuinely celebrates success Uncapped earning potential - your success truly drives your income Work from a modern, open-plan office in Hatfield Attend high-profile events, seminars, and conferences across the region Package & Benefits Competitive basic salary + uncapped commission 10% on new memberships and 5% on upgrades Pension scheme 25 days holiday + bank holidays Private healthcare On-site parking and additional benefits The Role You'll be at the forefront of driving growth and engagement by: Identifying, developing and converting new business opportunities Building strong relationships with existing members to ensure retention and growth Representing the organisation at events, networking sessions and conferences Collaborating with internal teams to deliver an exceptional member experience Using social media and digital channels to enhance brand presence Starting your day in the Hatfield office before heading out to meetings Travelling across Hertfordshire (flexibility required for early/late events - with TOIL provided) Your Impact Grow membership through new sign-ups Increase revenue via upgrades, sponsorships and added-value services Contribute to wider team and business objectives About You Proven success in B2B sales or business development A natural networker and relationship builder Self-motivated, target-driven, and thrives both independently and in a team Professional, credible, and confident in your approach Full UK driving licence and access to a car Comfortable using CRM systems and social media platforms The Organisation A structured, credible and well-connected organisation with a modern outlook. They provide valuable support, insights and opportunities to businesses through a strong and collaborative network. Ready to Make Your Mark? If you're ambitious, sociable and love connecting with people, this is your chance to join a business that will value your ideas and reward your success. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.