Parts & Service Manager - Automotive 35,000 - 39,000 + Overtime + Training + Benefits Monday - Friday, 08:00 - 18:00. + 1 Monthly Saturday Taunton, Somerset Do you have service experience within the automotive industry working with both in house technicians, parts and customers? Are you looking to join a global business who have a first class, full funded training programme and excellent staff retention? Due to continued growth, my client is looking for a parts & service manager to join the team at their state of the art facility in Taunton. The successful applicant will be responsible for managing the workshop team to ensure that all deadlines and quality standards are achieved. You will oversee workshop parts & resources, work schedules and team budgets. This is a vital role within the team and a key link between the engineering, financial, customer service & planning teams and the end customers - customer service skills and communication skills will be needed in this varied and busy role. This is a great time to join an industry leader within the automotive field who have multiple sites across the UK. If you are an experienced service advisor, team lead or manager who wants stability, future progression, funded training and variety this is an excellent opportunity for you. For more information please click apply and contact Alice- REF5058 - (phone number removed) The Role: Managing Mechanics, Schedules, Budgets & Customers Excellent variety & customer facing Funded training and future progression opportunities The Candidate: Experience within an automotive service environment Experience as a senior service advisor, team lead or manager A commutable distance from Taunton Elix sourcing solutions is a specialist recruiter for Engineering, IT and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job, you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. Service Manager Team Lead Senior Advisor Parts Leader Automotive Vans Cars Trucks Vehicles Taunton Somerset Yeovil Bridgwater
May 09, 2026
Full time
Parts & Service Manager - Automotive 35,000 - 39,000 + Overtime + Training + Benefits Monday - Friday, 08:00 - 18:00. + 1 Monthly Saturday Taunton, Somerset Do you have service experience within the automotive industry working with both in house technicians, parts and customers? Are you looking to join a global business who have a first class, full funded training programme and excellent staff retention? Due to continued growth, my client is looking for a parts & service manager to join the team at their state of the art facility in Taunton. The successful applicant will be responsible for managing the workshop team to ensure that all deadlines and quality standards are achieved. You will oversee workshop parts & resources, work schedules and team budgets. This is a vital role within the team and a key link between the engineering, financial, customer service & planning teams and the end customers - customer service skills and communication skills will be needed in this varied and busy role. This is a great time to join an industry leader within the automotive field who have multiple sites across the UK. If you are an experienced service advisor, team lead or manager who wants stability, future progression, funded training and variety this is an excellent opportunity for you. For more information please click apply and contact Alice- REF5058 - (phone number removed) The Role: Managing Mechanics, Schedules, Budgets & Customers Excellent variety & customer facing Funded training and future progression opportunities The Candidate: Experience within an automotive service environment Experience as a senior service advisor, team lead or manager A commutable distance from Taunton Elix sourcing solutions is a specialist recruiter for Engineering, IT and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job, you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. Service Manager Team Lead Senior Advisor Parts Leader Automotive Vans Cars Trucks Vehicles Taunton Somerset Yeovil Bridgwater
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry. Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a face to face sales advisor and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales advisors and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits in fundraising Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
May 09, 2026
Full time
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry. Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a face to face sales advisor and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales advisors and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits in fundraising Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Lead / Senior Employment Solicitor Location: Cardiff (hybrid working available) Experience Level: 5+ PQE (or equivalent experience) Salary: 60,000 - 70,000 (negotiable subject to desirable experience) A growing, multi-disciplinary professional services group is seeking a Senior Employment Solicitor to join its legal team as the lead employment lawyer. The wider business brings together legal, corporate finance, tax and communications specialists to support clients across the full business lifecycle, from growth and investment to exit. This is a key leadership role for an experienced employment practitioner who is looking for autonomy, influence and the opportunity to shape and grow an employment offering within an established advisory platform. The successful candidate will act as the primary employment specialist within the legal team, working closely with colleagues across corporate, commercial and IP disciplines, and advising a diverse client base across multiple sectors. Role Overview You will advise across a broad spectrum of employment matters, combining contentious, non-contentious and transactional work. As the most senior employment lawyer in the team, you will play a pivotal role in developing the practice and supporting wider business growth, with scope to build a team over time. Key areas of work include: Managing Employment Tribunal matters Advising on and drafting settlement agreements and structured exits Leading TUPE processes in both business transfer and outsourcing contexts Drafting and negotiating employment contracts, service agreements and HR policies Advising in-house counsel clients alongside commercial and IP colleagues Supporting corporate transactions with employment advice This role will particularly suit someone who enjoys being a trusted adviser, working closely with clients, and influencing how an employment practice develops within a broader commercial environment. Key Responsibilities Employment Advisory & Documentation Run Employment Tribunal matters independently from inception to conclusion Draft, negotiate and advise on individual and collective settlement agreements Advise on TUPE transfers, including due diligence, consultation and contractual provisions Support clients through restructures, reorganisations and redundancy processes Draft employment contracts, service agreements, handbooks and HR policies Provide day-to-day employment advice on disciplinary, grievance, performance and absence issues Ensure legal compliance and promote best practice Corporate & Commercial Support Work closely with the corporate team on employment aspects of M&A transactions Undertake employment due diligence and prepare detailed reports Collaborate with commercial and IP teams on reverse due diligence exercises Practice Growth & Leadership Act as the lead employment lawyer within the team Build strong client relationships and contribute to business development Monitor legislative developments and provide updates and guidance to clients Participate in networking, seminars and thought leadership activities Mentor junior lawyers and support the development of the wider team Skills & Experience Essential Qualified solicitor with 5+ years' PQE in employment law Proven experience running Employment Tribunal cases independently Strong TUPE experience Confidence advising on and drafting settlement agreements Excellent drafting skills across contracts, policies and advisory materials Commercially minded with strong client relationship skills Ability to manage competing priorities autonomously Desirable Experience supporting corporate transactions Interest in growing and shaping a practice area Experience mentoring or supervising junior colleagues Any experienced employment lawyer within the Cardiff / South West area interested in this opportunity should contact Sam Higgins at Simpson Judge on (phone number removed) or at .
May 09, 2026
Full time
Lead / Senior Employment Solicitor Location: Cardiff (hybrid working available) Experience Level: 5+ PQE (or equivalent experience) Salary: 60,000 - 70,000 (negotiable subject to desirable experience) A growing, multi-disciplinary professional services group is seeking a Senior Employment Solicitor to join its legal team as the lead employment lawyer. The wider business brings together legal, corporate finance, tax and communications specialists to support clients across the full business lifecycle, from growth and investment to exit. This is a key leadership role for an experienced employment practitioner who is looking for autonomy, influence and the opportunity to shape and grow an employment offering within an established advisory platform. The successful candidate will act as the primary employment specialist within the legal team, working closely with colleagues across corporate, commercial and IP disciplines, and advising a diverse client base across multiple sectors. Role Overview You will advise across a broad spectrum of employment matters, combining contentious, non-contentious and transactional work. As the most senior employment lawyer in the team, you will play a pivotal role in developing the practice and supporting wider business growth, with scope to build a team over time. Key areas of work include: Managing Employment Tribunal matters Advising on and drafting settlement agreements and structured exits Leading TUPE processes in both business transfer and outsourcing contexts Drafting and negotiating employment contracts, service agreements and HR policies Advising in-house counsel clients alongside commercial and IP colleagues Supporting corporate transactions with employment advice This role will particularly suit someone who enjoys being a trusted adviser, working closely with clients, and influencing how an employment practice develops within a broader commercial environment. Key Responsibilities Employment Advisory & Documentation Run Employment Tribunal matters independently from inception to conclusion Draft, negotiate and advise on individual and collective settlement agreements Advise on TUPE transfers, including due diligence, consultation and contractual provisions Support clients through restructures, reorganisations and redundancy processes Draft employment contracts, service agreements, handbooks and HR policies Provide day-to-day employment advice on disciplinary, grievance, performance and absence issues Ensure legal compliance and promote best practice Corporate & Commercial Support Work closely with the corporate team on employment aspects of M&A transactions Undertake employment due diligence and prepare detailed reports Collaborate with commercial and IP teams on reverse due diligence exercises Practice Growth & Leadership Act as the lead employment lawyer within the team Build strong client relationships and contribute to business development Monitor legislative developments and provide updates and guidance to clients Participate in networking, seminars and thought leadership activities Mentor junior lawyers and support the development of the wider team Skills & Experience Essential Qualified solicitor with 5+ years' PQE in employment law Proven experience running Employment Tribunal cases independently Strong TUPE experience Confidence advising on and drafting settlement agreements Excellent drafting skills across contracts, policies and advisory materials Commercially minded with strong client relationship skills Ability to manage competing priorities autonomously Desirable Experience supporting corporate transactions Interest in growing and shaping a practice area Experience mentoring or supervising junior colleagues Any experienced employment lawyer within the Cardiff / South West area interested in this opportunity should contact Sam Higgins at Simpson Judge on (phone number removed) or at .
Pensions Specialist - 12 Month Contract Location: London (Hybrid - 2 days onsite, Tuesdays mandatory) Rate: 33.93 per hour (Umbrella) Start: ASAP Overview An opportunity has arisen for an experienced Pensions Specialist to support the delivery and transition of LGPS administration within a large public sector Shared Services environment. This role will focus on delivering high-quality pension administration and embedding sustainable processes for long-term service delivery. Key Responsibilities Deliver end-to-end LGPS administration (starters, leavers, retirements, estimates) Perform complex pension calculations, including CARE schemes Manage and resolve technical LGPS queries Review submissions to third-party administrators Work closely with Payroll and HR teams Produce and maintain process documentation and guidance Support stakeholder engagement and service transition into BAU Essential Requirements Recent, hands-on LGPS administration experience (essential) Strong knowledge of full pension lifecycle processing Experience using LGPS systems/portals Confident handling complex calculations and queries independently Desirable Experience in HR Shared Services Public sector or local authority background Strong attention to detail and process improvement experience We can only consider applications from those eligible to work in the UK for this position. This position will require some additional checks, to ensure you can access the site worked as needed. For more information on this position, please contact Marika Powell at ARM on (phone number removed) or email your CV and covering letter to . Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
May 09, 2026
Contractor
Pensions Specialist - 12 Month Contract Location: London (Hybrid - 2 days onsite, Tuesdays mandatory) Rate: 33.93 per hour (Umbrella) Start: ASAP Overview An opportunity has arisen for an experienced Pensions Specialist to support the delivery and transition of LGPS administration within a large public sector Shared Services environment. This role will focus on delivering high-quality pension administration and embedding sustainable processes for long-term service delivery. Key Responsibilities Deliver end-to-end LGPS administration (starters, leavers, retirements, estimates) Perform complex pension calculations, including CARE schemes Manage and resolve technical LGPS queries Review submissions to third-party administrators Work closely with Payroll and HR teams Produce and maintain process documentation and guidance Support stakeholder engagement and service transition into BAU Essential Requirements Recent, hands-on LGPS administration experience (essential) Strong knowledge of full pension lifecycle processing Experience using LGPS systems/portals Confident handling complex calculations and queries independently Desirable Experience in HR Shared Services Public sector or local authority background Strong attention to detail and process improvement experience We can only consider applications from those eligible to work in the UK for this position. This position will require some additional checks, to ensure you can access the site worked as needed. For more information on this position, please contact Marika Powell at ARM on (phone number removed) or email your CV and covering letter to . Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
We are seeking a knowledgeable Business Advisory Tax Manager to join our clients team in Salisbury. The role requires expertise in tax compliance management and advisory services to support clients effectively. Client Details This opportunity is with a well-established accountancy firm that provides tailored solutions to a wide range of clients. As a Top-15 national organisation, they are committed to delivering exceptional tax advisory services. Description Provide expert tax advice and guidance to a portfolio of entrepreneurial clients. Manage and oversee the preparation and review of tax returns and related documentation. Develop and maintain strong client relationships, ensuring their tax compliance and advisory needs are met. Support and mentor junior team members in their professional development. Identify tax planning opportunities and strategies to optimise client outcomes. Collaborate with other departments to provide comprehensive advisory services. Stay updated on tax legislation and regulations to provide accurate advice. Contribute to the continuous improvement of processes within the tax department. Profile A successful Business Advisory Tax Manager should have: Professional qualifications in tax or accounting, such as ACA, ACCA, or CTA. Strong technical knowledge of tax legislation and compliance. Proven experience in managing a diverse client portfolio in a professional services setting. Excellent communication and interpersonal skills to build lasting client relationships. Ability to manage multiple tasks and meet deadlines effectively. Proficiency in tax software and Microsoft Office applications. Job Offer Competitive salary ranging from 50,000 to 59,000 per annum. Comprehensive benefits package as outlined in the job description. Opportunities for professional development and career advancement. Supportive and collaborative work environment in Salisbury. Potential to work with a reputable tax function. If you are an experienced tax professional looking for your next challenge, apply now to join our team in Salisbury. Take the next step in your career as a Business Advisory Tax Manager in accountancy practice!
May 09, 2026
Full time
We are seeking a knowledgeable Business Advisory Tax Manager to join our clients team in Salisbury. The role requires expertise in tax compliance management and advisory services to support clients effectively. Client Details This opportunity is with a well-established accountancy firm that provides tailored solutions to a wide range of clients. As a Top-15 national organisation, they are committed to delivering exceptional tax advisory services. Description Provide expert tax advice and guidance to a portfolio of entrepreneurial clients. Manage and oversee the preparation and review of tax returns and related documentation. Develop and maintain strong client relationships, ensuring their tax compliance and advisory needs are met. Support and mentor junior team members in their professional development. Identify tax planning opportunities and strategies to optimise client outcomes. Collaborate with other departments to provide comprehensive advisory services. Stay updated on tax legislation and regulations to provide accurate advice. Contribute to the continuous improvement of processes within the tax department. Profile A successful Business Advisory Tax Manager should have: Professional qualifications in tax or accounting, such as ACA, ACCA, or CTA. Strong technical knowledge of tax legislation and compliance. Proven experience in managing a diverse client portfolio in a professional services setting. Excellent communication and interpersonal skills to build lasting client relationships. Ability to manage multiple tasks and meet deadlines effectively. Proficiency in tax software and Microsoft Office applications. Job Offer Competitive salary ranging from 50,000 to 59,000 per annum. Comprehensive benefits package as outlined in the job description. Opportunities for professional development and career advancement. Supportive and collaborative work environment in Salisbury. Potential to work with a reputable tax function. If you are an experienced tax professional looking for your next challenge, apply now to join our team in Salisbury. Take the next step in your career as a Business Advisory Tax Manager in accountancy practice!
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Analyst - BCG Vantage on our Topic Activation path within BCG's Technology, Media, and Telecommunications (TMT) practice area you will work in a growing global team, providing insights to our Hardware clients, while working together with our case teams and proposal teams to bring in data-drive insights, knowledge assets and expert advisory. You'll serve as a thought partner and content expert to case teams and topic/sector leaders, helping structure and solve complex issues. You will support commercialization efforts for the sector, working closely with business leaders, through contributing analysis and insights to proposals, client workshops and marketing materials. Additionally, as a Senior Analyst - BCG Vantage, you will contribute to developing intellectual property & assets for the business and assist in onboarding and training junior colleagues based on your topic/sector expertise. TMT practice area is one of BCG's fastest growing practice areas. We work with High Tech, Media and Telecommunication clients to make sense of the changes transforming their industries, define winning business models suited to the new competitive environment, and implement those models in ways that create competitive advantage. BCG TMT's vision is to be recognized as the transformation partner with leading TMT companies who are changing the world. YOU'RE GOOD AT Working on client projects as part of case team and proposal teams, solving complex client problems through relevant analytical approaches and customized solutions for our clients in the Datacenter/Hardware industry. Bringing valuable industry experiences and insights in your specialized areas of expertise, for example, such as Data Center, Hardware devices, Supply Chain, R&D assessment, go-to-market excellence, pricing, operations and other relevant topics in the sector Communicating with clients, senior stakeholders and case teams, demonstrating the ability to engage your audience effectively while demonstrating the ability to translate technical insights and complex context into actionable business strategies Driving the productization and automation of strategic offerings and knowledge assets, building and maintaining proprietary databases and tools empowered by AI, accelerating the deliverables and answering critical questions in unique client context. Ability to use GenAI tools Is a must Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working Being flexible and bringing a curious and creative mindset, open to new things and able to propose innovative ideas Navigating complexity and ambiguity What You'll Bring 2+ years of consulting experience in relevant Datacenter/Hardware industry required; candidates with consulting experience strongly preferred In lieu of consulting experience, 3+ years minimum consulting experience required; 4-6+ years of industry experience in strategy strongly preferred Bachelor's Degree required (advanced degree preferred). Major in Electronics/Electrical/Computer Science Engineering preferred Strong data analytics skills and proficient with Tableau, Alteryx, SQL or Python Strong business acumen and problem-solving capabilities Strong written and verbal communication skills Fluency in English Outstanding interpersonal and communication skills to interact with internal and external stakeholder while working in a global collaborative team environment Advanced data analytics skills and proficient with Tableau, Alteryx, SQL or Python Who You'll Work With As a Senior Analyst - BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
May 09, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Analyst - BCG Vantage on our Topic Activation path within BCG's Technology, Media, and Telecommunications (TMT) practice area you will work in a growing global team, providing insights to our Hardware clients, while working together with our case teams and proposal teams to bring in data-drive insights, knowledge assets and expert advisory. You'll serve as a thought partner and content expert to case teams and topic/sector leaders, helping structure and solve complex issues. You will support commercialization efforts for the sector, working closely with business leaders, through contributing analysis and insights to proposals, client workshops and marketing materials. Additionally, as a Senior Analyst - BCG Vantage, you will contribute to developing intellectual property & assets for the business and assist in onboarding and training junior colleagues based on your topic/sector expertise. TMT practice area is one of BCG's fastest growing practice areas. We work with High Tech, Media and Telecommunication clients to make sense of the changes transforming their industries, define winning business models suited to the new competitive environment, and implement those models in ways that create competitive advantage. BCG TMT's vision is to be recognized as the transformation partner with leading TMT companies who are changing the world. YOU'RE GOOD AT Working on client projects as part of case team and proposal teams, solving complex client problems through relevant analytical approaches and customized solutions for our clients in the Datacenter/Hardware industry. Bringing valuable industry experiences and insights in your specialized areas of expertise, for example, such as Data Center, Hardware devices, Supply Chain, R&D assessment, go-to-market excellence, pricing, operations and other relevant topics in the sector Communicating with clients, senior stakeholders and case teams, demonstrating the ability to engage your audience effectively while demonstrating the ability to translate technical insights and complex context into actionable business strategies Driving the productization and automation of strategic offerings and knowledge assets, building and maintaining proprietary databases and tools empowered by AI, accelerating the deliverables and answering critical questions in unique client context. Ability to use GenAI tools Is a must Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working Being flexible and bringing a curious and creative mindset, open to new things and able to propose innovative ideas Navigating complexity and ambiguity What You'll Bring 2+ years of consulting experience in relevant Datacenter/Hardware industry required; candidates with consulting experience strongly preferred In lieu of consulting experience, 3+ years minimum consulting experience required; 4-6+ years of industry experience in strategy strongly preferred Bachelor's Degree required (advanced degree preferred). Major in Electronics/Electrical/Computer Science Engineering preferred Strong data analytics skills and proficient with Tableau, Alteryx, SQL or Python Strong business acumen and problem-solving capabilities Strong written and verbal communication skills Fluency in English Outstanding interpersonal and communication skills to interact with internal and external stakeholder while working in a global collaborative team environment Advanced data analytics skills and proficient with Tableau, Alteryx, SQL or Python Who You'll Work With As a Senior Analyst - BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: 1st June 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 09, 2026
Full time
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: 1st June 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Nottingham Community Housing Association
Nottingham, Nottinghamshire
Digital Learning Advisor Nottingham £31,586 - £35,546 per annum Looking for a role where your work genuinely makes a difference? Are you passionate about digital learning and developing people? Do you want to work for an organisation whose values are truly lived, not just written down? We're proud of the caring, inclusive culture we've built for our colleagues and the communities we serve. Learning and development is fundamental to our success, and as our Digital Learning Advisor, you'll play a key role in shaping how our people learn, grow and thrive. What you'll be doing As our Digital Learning Advisor, you'll be responsible for the eLearning and blended learning offering at NCHA, ensuring colleagues can access high-quality, engaging learning when and where they need it. You'll: Design, develop and maintain engaging digital learning content across our LMS, using tools such as Articulate 360 Work closely with subject matter experts to create effective storyboards and learning journeys that meet business needs Manage and co-ordinate mandatory and regulatory training, helping colleagues remain compliant Collaborate with a third-party eLearning provider to continuously improve our digital learning offer Provide expert advice to managers and colleagues on the best digital learning solutions Monitor learning data and dashboards to evaluate impact and drive improvements Keep an eye on emerging trends and best practice in digital learning to help NCHA stay ahead You'll work with a wide and varied range of colleagues across the organisation, making this a varied and rewarding role with real influence. What you'll have To be successful in this role, you'll bring: Proven experience of instructional design, creating engaging digital learning in a workplace environment Strong experience using eLearning authoring tools, ideally the Articulate 360 suite Confidence working with stakeholders at all levels, providing clear, constructive advice and feedback Excellent communication skills and the ability to really listen and understand learning needs Experience managing or co-ordinating learning programmes within an LMS It would be great (but not essential) if you also have: Experience researching and introducing new digital learning approaches or channels Experience delivering training face-to-face or remotely Confidence presenting or supporting learning delivered through LMS platforms Why join NCHA? We know that great people do great work and we invest in our colleagues to help them succeed. With us, you'll find: A supportive, values-led organisation that genuinely cares about its people Opportunities to shape and influence learning across the organisation A collaborative People team that values innovation and continuous improvement 35 hours per week, worked flexibly between 8am-5pm, Monday to Friday Partially agile working to support work-life balance Ready to make an impact? If you're excited about using digital learning to develop people, improve services and help colleagues reach their potential, we'd love to hear from you. Apply today and be part of an organisation where learning really matters.
May 09, 2026
Full time
Digital Learning Advisor Nottingham £31,586 - £35,546 per annum Looking for a role where your work genuinely makes a difference? Are you passionate about digital learning and developing people? Do you want to work for an organisation whose values are truly lived, not just written down? We're proud of the caring, inclusive culture we've built for our colleagues and the communities we serve. Learning and development is fundamental to our success, and as our Digital Learning Advisor, you'll play a key role in shaping how our people learn, grow and thrive. What you'll be doing As our Digital Learning Advisor, you'll be responsible for the eLearning and blended learning offering at NCHA, ensuring colleagues can access high-quality, engaging learning when and where they need it. You'll: Design, develop and maintain engaging digital learning content across our LMS, using tools such as Articulate 360 Work closely with subject matter experts to create effective storyboards and learning journeys that meet business needs Manage and co-ordinate mandatory and regulatory training, helping colleagues remain compliant Collaborate with a third-party eLearning provider to continuously improve our digital learning offer Provide expert advice to managers and colleagues on the best digital learning solutions Monitor learning data and dashboards to evaluate impact and drive improvements Keep an eye on emerging trends and best practice in digital learning to help NCHA stay ahead You'll work with a wide and varied range of colleagues across the organisation, making this a varied and rewarding role with real influence. What you'll have To be successful in this role, you'll bring: Proven experience of instructional design, creating engaging digital learning in a workplace environment Strong experience using eLearning authoring tools, ideally the Articulate 360 suite Confidence working with stakeholders at all levels, providing clear, constructive advice and feedback Excellent communication skills and the ability to really listen and understand learning needs Experience managing or co-ordinating learning programmes within an LMS It would be great (but not essential) if you also have: Experience researching and introducing new digital learning approaches or channels Experience delivering training face-to-face or remotely Confidence presenting or supporting learning delivered through LMS platforms Why join NCHA? We know that great people do great work and we invest in our colleagues to help them succeed. With us, you'll find: A supportive, values-led organisation that genuinely cares about its people Opportunities to shape and influence learning across the organisation A collaborative People team that values innovation and continuous improvement 35 hours per week, worked flexibly between 8am-5pm, Monday to Friday Partially agile working to support work-life balance Ready to make an impact? If you're excited about using digital learning to develop people, improve services and help colleagues reach their potential, we'd love to hear from you. Apply today and be part of an organisation where learning really matters.
Blusource Professional Services Ltd
Bury St. Edmunds, Suffolk
A leading accountancy firm is seeking an experienced Accounts Manager to Senior Manager to join its Business Advisory team in Bury St Edmunds. The firm has built an excellent reputation for providing high-quality accounts, tax, and advisory services to a broad portfolio of SME and owner-managed business clients across the region. With continued growth and investment in the team, they are now looking to appoint an ambitious Accounts Manager to Senior Manager who can play a key leadership role within the office. This is a varied and client-facing position, offering the opportunity to work closely with business owners while managing and developing a talented team. The successful Accounts Manager to Senior Manager will oversee a portfolio of clients, deliver strategic business advice, review accounts and tax work, and support the continued growth of the department. Key responsibilities include: Managing a diverse portfolio of business services clients Reviewing statutory accounts and corporate tax work Acting as a trusted adviser to clients and maintaining strong relationships Leading client meetings and providing commercial business advice Managing workflow and ensuring high standards across the team Mentoring and developing junior team members Supporting business development activities and identifying opportunities for growth Working collaboratively with other specialist teams on complex client matters Benefits: Flexible and hybrid working Enhanced parental leave A range of healthcare and well being options Financial protection benefits, including life cover Annual leave flexibility, including the ability to buy or sell days Travel, technology, and sustainable commuting benefits Ongoing learning, development, and career progression opportunities Option to tailor additional benefits to suit your lifestyle This is an excellent opportunity for an experienced Accounts Manager to Senior Manager seeking a long-term career move within a modern and people-focused firm offering genuine progression and autonomy.
May 09, 2026
Full time
A leading accountancy firm is seeking an experienced Accounts Manager to Senior Manager to join its Business Advisory team in Bury St Edmunds. The firm has built an excellent reputation for providing high-quality accounts, tax, and advisory services to a broad portfolio of SME and owner-managed business clients across the region. With continued growth and investment in the team, they are now looking to appoint an ambitious Accounts Manager to Senior Manager who can play a key leadership role within the office. This is a varied and client-facing position, offering the opportunity to work closely with business owners while managing and developing a talented team. The successful Accounts Manager to Senior Manager will oversee a portfolio of clients, deliver strategic business advice, review accounts and tax work, and support the continued growth of the department. Key responsibilities include: Managing a diverse portfolio of business services clients Reviewing statutory accounts and corporate tax work Acting as a trusted adviser to clients and maintaining strong relationships Leading client meetings and providing commercial business advice Managing workflow and ensuring high standards across the team Mentoring and developing junior team members Supporting business development activities and identifying opportunities for growth Working collaboratively with other specialist teams on complex client matters Benefits: Flexible and hybrid working Enhanced parental leave A range of healthcare and well being options Financial protection benefits, including life cover Annual leave flexibility, including the ability to buy or sell days Travel, technology, and sustainable commuting benefits Ongoing learning, development, and career progression opportunities Option to tailor additional benefits to suit your lifestyle This is an excellent opportunity for an experienced Accounts Manager to Senior Manager seeking a long-term career move within a modern and people-focused firm offering genuine progression and autonomy.
HR & Business Operations Officer Location: Bradford - Brittania House - BD1 1HX Payrate - 400 per day Contract : 3 months (Possible of Extension) We are currently seeking a dedicated and experienced HR Business Operations Officer to join a dynamic Workforce & HR function with out Client . This role offers an excellent opportunity to contribute to a high-quality HR operations service, supporting the full employee lifecycle while ensuring compliance with policies and employment legislation. Role Purpose To provide a full range of HR operations across the employee lifecycle, ensuring all activity is compliant with policy and current employment legislation. You will work closely with HR Business Operations colleagues to deliver a high-quality Workforce & HR Front Door service, balancing self-service with appropriate support when needed. The role also requires leading and role modelling values and behaviours that promote a supportive and inclusive working culture. Key Responsibilities Act as a generalist HR officer, providing advice (excluding casework) and operational support across employee lifecycle matters such as sickness absence, capability, disciplinary and grievance. Ensure all advice aligns with employment law, policies, and relevant frameworks (e.g. Green Book, NHS Agenda for Change). Follow and contribute to improving HR policies and processes to ensure accessibility and usability. Support service development including policy design, workforce development, and service improvements. Deliver HR & OD strategies through operational HR services. Contribute to a 'one point of access' HR & OD Operations and Advisory Service. Support workforce activities including appraisals, restructures, recruitment, redundancy, TUPE, and employee development. Assist in organisational change initiatives and attend consultation meetings. Support recruitment and onboarding processes, including interviews and selection methods. Ensure compliance with statutory regulations and governance requirements. Provide HR policy and procedural guidance to the HR Service Desk. Work within SLAs and ensure consistency across workforce services. Essential Knowledge & Skills Strong understanding of employment law and HR best practices Ability to translate strategic objectives into deliverable outcomes Experience influencing and advising stakeholders across the employee lifecycle Strong communication skills, both written and verbal Ability to lead, motivate, and collaborate effectively Analytical and problem-solving capabilities Commitment to equality, diversity, and quality service delivery Ability to work within structured frameworks and service level agreements Experience & Qualifications Extensive experience in HR operations or HR business partnering Experience across a wide range of workforce topics Experience managing service delivery within time and budget constraints Management qualification or equivalent experience Relevant professional qualification (e.g. CIPD) Membership of professional bodies (e.g. CIPD, PPMA) Knowledge of strategic HR, workforce planning, OD, performance and talent management Core Competencies Performance management Effective communication Decision making Structured problem solving Working with dignity and respect Management Competencies Strategic awareness Leadership and team development Performance delivery Project and programme management Building high-performing teams Additional Information The role may require flexibility to work evenings, weekends, or bank holidays based on service needs. All duties must be performed in line with the Equality Act 2010, with reasonable adjustments where appropriate. Pre-employment checks may be required depending on the role. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
May 09, 2026
Seasonal
HR & Business Operations Officer Location: Bradford - Brittania House - BD1 1HX Payrate - 400 per day Contract : 3 months (Possible of Extension) We are currently seeking a dedicated and experienced HR Business Operations Officer to join a dynamic Workforce & HR function with out Client . This role offers an excellent opportunity to contribute to a high-quality HR operations service, supporting the full employee lifecycle while ensuring compliance with policies and employment legislation. Role Purpose To provide a full range of HR operations across the employee lifecycle, ensuring all activity is compliant with policy and current employment legislation. You will work closely with HR Business Operations colleagues to deliver a high-quality Workforce & HR Front Door service, balancing self-service with appropriate support when needed. The role also requires leading and role modelling values and behaviours that promote a supportive and inclusive working culture. Key Responsibilities Act as a generalist HR officer, providing advice (excluding casework) and operational support across employee lifecycle matters such as sickness absence, capability, disciplinary and grievance. Ensure all advice aligns with employment law, policies, and relevant frameworks (e.g. Green Book, NHS Agenda for Change). Follow and contribute to improving HR policies and processes to ensure accessibility and usability. Support service development including policy design, workforce development, and service improvements. Deliver HR & OD strategies through operational HR services. Contribute to a 'one point of access' HR & OD Operations and Advisory Service. Support workforce activities including appraisals, restructures, recruitment, redundancy, TUPE, and employee development. Assist in organisational change initiatives and attend consultation meetings. Support recruitment and onboarding processes, including interviews and selection methods. Ensure compliance with statutory regulations and governance requirements. Provide HR policy and procedural guidance to the HR Service Desk. Work within SLAs and ensure consistency across workforce services. Essential Knowledge & Skills Strong understanding of employment law and HR best practices Ability to translate strategic objectives into deliverable outcomes Experience influencing and advising stakeholders across the employee lifecycle Strong communication skills, both written and verbal Ability to lead, motivate, and collaborate effectively Analytical and problem-solving capabilities Commitment to equality, diversity, and quality service delivery Ability to work within structured frameworks and service level agreements Experience & Qualifications Extensive experience in HR operations or HR business partnering Experience across a wide range of workforce topics Experience managing service delivery within time and budget constraints Management qualification or equivalent experience Relevant professional qualification (e.g. CIPD) Membership of professional bodies (e.g. CIPD, PPMA) Knowledge of strategic HR, workforce planning, OD, performance and talent management Core Competencies Performance management Effective communication Decision making Structured problem solving Working with dignity and respect Management Competencies Strategic awareness Leadership and team development Performance delivery Project and programme management Building high-performing teams Additional Information The role may require flexibility to work evenings, weekends, or bank holidays based on service needs. All duties must be performed in line with the Equality Act 2010, with reasonable adjustments where appropriate. Pre-employment checks may be required depending on the role. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Job Description As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together as a team. Key Responsibilities Customer Engagement: Enhance the customer journey through meaningful interactions, leaving our customers feeling positive and valued. Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services. Performance Enhancement: Achieve personal and store KPIs by driving sales and meeting performance goals. Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly. Qualifications It all starts with you. We are looking for individuals who want to "wow" our customers by demonstrating how technology can transform everyday moments into something truly extraordinary. Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs. Team Collaboration: The ability to work well within a team, contributing to a positive and high-performing environment. Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges. Full training will be provided so no prior knowledge of our products is required - ambition and the drive to learn matter most. What we offer We care about our people's success by offering great pay, bonuses, up to 31 days off plus 2 bank holidays. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning & development tools. We believe everyone should have the opportunity to interview for a role that matches their skills.
May 09, 2026
Full time
Job Description As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together as a team. Key Responsibilities Customer Engagement: Enhance the customer journey through meaningful interactions, leaving our customers feeling positive and valued. Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services. Performance Enhancement: Achieve personal and store KPIs by driving sales and meeting performance goals. Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly. Qualifications It all starts with you. We are looking for individuals who want to "wow" our customers by demonstrating how technology can transform everyday moments into something truly extraordinary. Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs. Team Collaboration: The ability to work well within a team, contributing to a positive and high-performing environment. Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges. Full training will be provided so no prior knowledge of our products is required - ambition and the drive to learn matter most. What we offer We care about our people's success by offering great pay, bonuses, up to 31 days off plus 2 bank holidays. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning & development tools. We believe everyone should have the opportunity to interview for a role that matches their skills.
Locations : Madrid London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As an Analyst (A) within BCG's People & Organization Practice (POP) & Tech and Digital Advantage (TDA) areas you will work in a growing global team being involved in several of our fast-growing topics like (Gen)AI and digital transformation, helping to shape our offering, and working directly with case and proposal teams providing expert advisory, analysis, and insights around the critical people levers to make transformation successful. Additionally, as an A you will serve as a thought partner and context expert to topic leaders in developing existing & new intellectual property and knowledge assets related to (Gen)AI and digital transformation at the intersection of the People & Organization space. You will work on commercialization efforts, in conjunction with business leaders, supporting upskilling, marketing efforts, conferences and publications. YOU'RE GOOD AT Solving client and other complex problems with a high capacity for strategic/end-to-end thinking Communicating with senior stakeholders, case teams and clients in a credible and confident way Codifying and building the latest knowledge and IP (including tools) on the topics to be used in different client contexts. Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working Flexibility and bringing a curious and creative mindset, open to new things and able to propose innovative ideas Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment What You'll Bring 1+ years of experience in a leading consulting or technology firm, being involved in (Gen)AI driven products, transformational initiatives, or workstreams In lieu of consulting experience, 1+ years minimum industry experience required; 1-2+ years of industry experience strongly preferred Strong understanding of (Gen)AI market trends, use cases and enabling technology/data/algorithms Bachelor's Degree required; advanced degree a plus Strong understanding of AI/ML concepts, digital transformation narratives, agentic AI platforms, apps, ecosystems, market trends, use cases and enabling technologies / data / algorithms Familiarity with software development projects, particularly those using Agile methodologies, is beneficial to understand the complexity of technological development and adoption. Excellent Excel and PowerPoint skills; experience with data visualization tools (e.g., Power BI, Tableau) is a plus Programming experience (e.g., Python, SQL) not required but beneficial Fluency in English; additional language/s will be a plus Outstanding interpersonal and communication skills to interact with internal and external stakeholder while working in a global collaborative team environment Will not require employer sponsorship to work legally in the location of work Who You'll Work With As an Analyst, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of expert positions that allow us to pursue exciting, innovative challenges to make a global impact for the firm and our clients. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
May 09, 2026
Full time
Locations : Madrid London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As an Analyst (A) within BCG's People & Organization Practice (POP) & Tech and Digital Advantage (TDA) areas you will work in a growing global team being involved in several of our fast-growing topics like (Gen)AI and digital transformation, helping to shape our offering, and working directly with case and proposal teams providing expert advisory, analysis, and insights around the critical people levers to make transformation successful. Additionally, as an A you will serve as a thought partner and context expert to topic leaders in developing existing & new intellectual property and knowledge assets related to (Gen)AI and digital transformation at the intersection of the People & Organization space. You will work on commercialization efforts, in conjunction with business leaders, supporting upskilling, marketing efforts, conferences and publications. YOU'RE GOOD AT Solving client and other complex problems with a high capacity for strategic/end-to-end thinking Communicating with senior stakeholders, case teams and clients in a credible and confident way Codifying and building the latest knowledge and IP (including tools) on the topics to be used in different client contexts. Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working Flexibility and bringing a curious and creative mindset, open to new things and able to propose innovative ideas Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment What You'll Bring 1+ years of experience in a leading consulting or technology firm, being involved in (Gen)AI driven products, transformational initiatives, or workstreams In lieu of consulting experience, 1+ years minimum industry experience required; 1-2+ years of industry experience strongly preferred Strong understanding of (Gen)AI market trends, use cases and enabling technology/data/algorithms Bachelor's Degree required; advanced degree a plus Strong understanding of AI/ML concepts, digital transformation narratives, agentic AI platforms, apps, ecosystems, market trends, use cases and enabling technologies / data / algorithms Familiarity with software development projects, particularly those using Agile methodologies, is beneficial to understand the complexity of technological development and adoption. Excellent Excel and PowerPoint skills; experience with data visualization tools (e.g., Power BI, Tableau) is a plus Programming experience (e.g., Python, SQL) not required but beneficial Fluency in English; additional language/s will be a plus Outstanding interpersonal and communication skills to interact with internal and external stakeholder while working in a global collaborative team environment Will not require employer sponsorship to work legally in the location of work Who You'll Work With As an Analyst, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of expert positions that allow us to pursue exciting, innovative challenges to make a global impact for the firm and our clients. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Paralegal (ILAS) Location: London / Hybrid (2 days from our London office, 3 days from home) Salary: £36,850 - £43,352 Hours: Full-time Contract: PermanentThis is an excellent opportunity to expand your analytical and research skills, whilst working for the public good. Working in the In-House Legal Advisory Service, you will gain invaluable experience in the healthcare regulation sector and have access to excellent career development prospects. What you will do - Using legal research skills and knowledge of the GDC's regulatory framework to produce legal research notes in response to requests for legal advice from across the GDC.- Reviewing and analysing draft legislation, including preparing Keeling Schedules to allow comparison with current legislation.- Working closely with team lawyers to prepare accurate and high-quality draft responses to correspondence and requests received by the team, from both internal and external stakeholders.- Supporting the GDC to manage litigation effectively and cost efficiently, liaising with Counsel and external law firms to ensure that instructions and court papers are prepared accurately and in accordance with court deadlines.- Assisting with the preparation of information bundles.- Developing relationships with internal and external stakeholders.- Assisting proactively with the work of the department, as directed by the line manager, carrying out any other task as reasonably required by the organisation, including some administrative tasks to support the Legal Assistant. About you If you can demonstrate the following skills and experience, we would like to hear from you:- Relevant legal experience. - Previous healthcare regulation experience.- Legal qualification.- Excellent written and oral communication skills.- Strong legal drafting and analytical skills.The people we interact with daily are incredibly diverse, and we know how much of an asset empathy is to the way we operate. Your skills and expertise in equality and diversity, either as lived-in experience or as an ally, will be incredibly helpful in adding to the effectiveness of the team. About Us Our primary purpose is to protect patient safety and maintain public confidence in dental services. To achieve this, we register qualified dental professionals, set standards for the dental team, investigate complaints about dental professionals' fitness to practise, and work to ensure the quality of dental education.Our work matters, and so do our people. We are committed to providing a working environment that embraces and values diversity and inclusion by recruiting and strengthening our teams with team members from different backgrounds, life experiences and viewpoints. Equality and diversity are not just words, they are what make our teams strong and able to deliver. We want to be champions of diversity and to have a sense of belonging in the workplace, where everybody has the chance to contribute and to share what is important to them.The GDC is committed to creating a diverse and inclusive workplace that provides an environment that reflects our values and culture and allows employees to flourish.To support this, we offer a range of family-friendly, inclusive employment policies, including flexible working arrangements from day one and employee networks that aid growth and development.Some of our benefits include:- 27 days' holiday (plus 8 bank holidays) - rising to 30 days (plus 8 bank holidays) after 2 years' service- Flexi-time scheme- Employer pension contributions up to 10%- Buy/Sell annual leave- Enhanced Maternity, Paternity and Adoption leave from 1 year's service.- Life assurance, income protection plan and enhanced sick leave policy- Staff discounts, including eye care contributions and discounted gym membershipWe encourage and support the recruitment, retention, and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds. How to apply: Please click the apply button. As part of your supporting statement, we would like you to expand on your experience in the areas listed in the person specification above. The closing date for applications is 23:59 on Tuesday 19 May 2026. Please no agencies unless instructed otherwise.
May 09, 2026
Full time
Paralegal (ILAS) Location: London / Hybrid (2 days from our London office, 3 days from home) Salary: £36,850 - £43,352 Hours: Full-time Contract: PermanentThis is an excellent opportunity to expand your analytical and research skills, whilst working for the public good. Working in the In-House Legal Advisory Service, you will gain invaluable experience in the healthcare regulation sector and have access to excellent career development prospects. What you will do - Using legal research skills and knowledge of the GDC's regulatory framework to produce legal research notes in response to requests for legal advice from across the GDC.- Reviewing and analysing draft legislation, including preparing Keeling Schedules to allow comparison with current legislation.- Working closely with team lawyers to prepare accurate and high-quality draft responses to correspondence and requests received by the team, from both internal and external stakeholders.- Supporting the GDC to manage litigation effectively and cost efficiently, liaising with Counsel and external law firms to ensure that instructions and court papers are prepared accurately and in accordance with court deadlines.- Assisting with the preparation of information bundles.- Developing relationships with internal and external stakeholders.- Assisting proactively with the work of the department, as directed by the line manager, carrying out any other task as reasonably required by the organisation, including some administrative tasks to support the Legal Assistant. About you If you can demonstrate the following skills and experience, we would like to hear from you:- Relevant legal experience. - Previous healthcare regulation experience.- Legal qualification.- Excellent written and oral communication skills.- Strong legal drafting and analytical skills.The people we interact with daily are incredibly diverse, and we know how much of an asset empathy is to the way we operate. Your skills and expertise in equality and diversity, either as lived-in experience or as an ally, will be incredibly helpful in adding to the effectiveness of the team. About Us Our primary purpose is to protect patient safety and maintain public confidence in dental services. To achieve this, we register qualified dental professionals, set standards for the dental team, investigate complaints about dental professionals' fitness to practise, and work to ensure the quality of dental education.Our work matters, and so do our people. We are committed to providing a working environment that embraces and values diversity and inclusion by recruiting and strengthening our teams with team members from different backgrounds, life experiences and viewpoints. Equality and diversity are not just words, they are what make our teams strong and able to deliver. We want to be champions of diversity and to have a sense of belonging in the workplace, where everybody has the chance to contribute and to share what is important to them.The GDC is committed to creating a diverse and inclusive workplace that provides an environment that reflects our values and culture and allows employees to flourish.To support this, we offer a range of family-friendly, inclusive employment policies, including flexible working arrangements from day one and employee networks that aid growth and development.Some of our benefits include:- 27 days' holiday (plus 8 bank holidays) - rising to 30 days (plus 8 bank holidays) after 2 years' service- Flexi-time scheme- Employer pension contributions up to 10%- Buy/Sell annual leave- Enhanced Maternity, Paternity and Adoption leave from 1 year's service.- Life assurance, income protection plan and enhanced sick leave policy- Staff discounts, including eye care contributions and discounted gym membershipWe encourage and support the recruitment, retention, and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds. How to apply: Please click the apply button. As part of your supporting statement, we would like you to expand on your experience in the areas listed in the person specification above. The closing date for applications is 23:59 on Tuesday 19 May 2026. Please no agencies unless instructed otherwise.
HR Administrator/HR Systems support £19.50 - £20.20 per hour plus holiday pay We are working with a well-established Christian charity based in London Bridge who are seeking an experienced HR administrator/HR systems support to assist with the implementation of their newly acquired HR system, Cezanne HR. This is a 35 hour Monday to Friday role, 2 days needing to be in the offices, 3 days can be remote working This is a hands-on role where you will support day to day HR administrative task (60%) as well as playing a key part in ensuring a smooth and accurate transition of HR data into the new system (40%). The assignment will begin in May to align with the system implementation and will run for an initial period of three months. The successful candidate will be highly detail-orientated and methodical , with proven experience in an HR administrative/HR systems support role. An exceptional eye for detail, and an enthusiasm for learning, with the ability to pick things up quickly. University (or equivalent) education is preferred. Reporting into the HR Officer, working within the wider HR global team key responsibilities include: Supporting People Advisors with interview coordination, including sending out candidate invites and administering interview tests. Providing longlisting support where agreed and coordination of shortlisting and selection events Providing administrative support across HR processes, including onboarding, offboarding, and following up on reference requests and completing right-to-work checks. Supporting managers with processing leavers and change of employment forms Maintaining accurate employee records and personnel files, ensuring documents are uploaded to the necessary records. Inputting, editing and maintaining staff changes on the HR systems, liaising with UK payroll as necessary Ensuring offer process and correspondence is completed with HR systems updated appropriately including; DBS/police checks, references and other pre employment checks are obtained and checked prior to the start date. Supporting the implementation and transition to a new HR system, including completing migration templates and carrying out data validation checks Cleansing and standardising HR data (e.g. missing fields, duplicates, formatting) and keeping clear records of changes Maintaining and updating employee records during transition, ensuring high levels of accuracy and data integrity Performing spot checks and data audits; investigate and resolve discrepancies promptly, escalating where needed Assisting with bulk data uploads, reporting, and system testing activities, following agreed processes and deadlines Ensuring compliance with data protection regulations and internal policies, including secure handling of working files IDA Recruitment Ltd specialises in office support recruitment across London. We work with sectors from Creative start ups to Professional Service organisations. We have a great deal of experience of the London Market and throughout our careers have nurtured long term respectful relationships with candidates, enabling them to reach their potential. Due to high volumes we are unable to respond to every application. We expect to contact successful candidates within 5 working days.
May 09, 2026
Full time
HR Administrator/HR Systems support £19.50 - £20.20 per hour plus holiday pay We are working with a well-established Christian charity based in London Bridge who are seeking an experienced HR administrator/HR systems support to assist with the implementation of their newly acquired HR system, Cezanne HR. This is a 35 hour Monday to Friday role, 2 days needing to be in the offices, 3 days can be remote working This is a hands-on role where you will support day to day HR administrative task (60%) as well as playing a key part in ensuring a smooth and accurate transition of HR data into the new system (40%). The assignment will begin in May to align with the system implementation and will run for an initial period of three months. The successful candidate will be highly detail-orientated and methodical , with proven experience in an HR administrative/HR systems support role. An exceptional eye for detail, and an enthusiasm for learning, with the ability to pick things up quickly. University (or equivalent) education is preferred. Reporting into the HR Officer, working within the wider HR global team key responsibilities include: Supporting People Advisors with interview coordination, including sending out candidate invites and administering interview tests. Providing longlisting support where agreed and coordination of shortlisting and selection events Providing administrative support across HR processes, including onboarding, offboarding, and following up on reference requests and completing right-to-work checks. Supporting managers with processing leavers and change of employment forms Maintaining accurate employee records and personnel files, ensuring documents are uploaded to the necessary records. Inputting, editing and maintaining staff changes on the HR systems, liaising with UK payroll as necessary Ensuring offer process and correspondence is completed with HR systems updated appropriately including; DBS/police checks, references and other pre employment checks are obtained and checked prior to the start date. Supporting the implementation and transition to a new HR system, including completing migration templates and carrying out data validation checks Cleansing and standardising HR data (e.g. missing fields, duplicates, formatting) and keeping clear records of changes Maintaining and updating employee records during transition, ensuring high levels of accuracy and data integrity Performing spot checks and data audits; investigate and resolve discrepancies promptly, escalating where needed Assisting with bulk data uploads, reporting, and system testing activities, following agreed processes and deadlines Ensuring compliance with data protection regulations and internal policies, including secure handling of working files IDA Recruitment Ltd specialises in office support recruitment across London. We work with sectors from Creative start ups to Professional Service organisations. We have a great deal of experience of the London Market and throughout our careers have nurtured long term respectful relationships with candidates, enabling them to reach their potential. Due to high volumes we are unable to respond to every application. We expect to contact successful candidates within 5 working days.
Asset & Wealth Management A career with Goldman Sachs Asset & Wealth Management is an opportunity to help clients across the globe realize their potential, while you discover your own. As part of one of the world's leading asset managers with over $2 trillion in assets under supervision, you can expect to participate in exciting investment opportunities while collaborating with talented colleagues from all asset classes and regions and building meaningful relationships with your clients. Working in a culture that values integrity and transparency, you will be part of a diverse team that is passionate about our craft, our clients, and building sustainable success. Bringing together traditional and alternative investments, Goldman Sachs Asset & Wealth Management provides clients around the world with a dedicated partnership and focus on long term performance. As the primary investment area within Goldman Sachs, we provide investment and advisory services for pension plans, sovereign wealth funds, insurance companies, endowments, foundations, financial advisors, and individuals. YOUR IMPACT We are seeking a highly motivated, relationship driven individual for a role in the Global Consultant Relations team, within our EMEA Institutional Sales business. In this role, you will help drive both public and private markets fundraising efforts with our global investment consultant relations team and support the day to day needs of the International Client Business to win new clients and retain existing ones. You will cover both global consultants based in the UK (e.g., Mercer, WTW, etc.) as well as local UK firms' consultant teams (e.g., LCP, Isio, Hymans Robertson, etc.). The focus will be both on research consultants as well as field consultants. The position will be at the Executive Director / Vice President level. HOW YOU WILL FULFILL YOUR POTENTIAL Build and develop relationships with EMEA based consultants to further commercial objectives Partner with senior relationship manager working with sophisticated, private markets focused consultants Run projects and assist in developing the private markets strategy for consultants Support fundraises and co investment opportunities by coordinating GS' responses to requests Organise research meetings, portfolio reviews and presentations between investment consultants and GS Research, track and summarise progress with investment consultants, including: sales opportunities, product ratings, and market trends in asset allocation Develop a close partnership with internal sales teams to commercialise our public and private markets fundraises Create and maintain a detailed map of the most relevant EMEA consultants for use in executing the local consultant strategy in coordination with the Global Consultant Relations leadership and the local EMEA sales teams SKILLS & EXPERIENCE WE'RE LOOKING FOR Qualifications 6 or more years of work experience in either consultant relations or a similar sales role Very strong interpersonal skills and commercially minded: this role requires the ability to build excellent working relationships with many internal and external parties Strong written and oral communication skills Ability to work well in a fast paced, global team Organised with strong attention to detail Ability to project manage and execute on objectives Salesforce proficiency preferred
May 09, 2026
Full time
Asset & Wealth Management A career with Goldman Sachs Asset & Wealth Management is an opportunity to help clients across the globe realize their potential, while you discover your own. As part of one of the world's leading asset managers with over $2 trillion in assets under supervision, you can expect to participate in exciting investment opportunities while collaborating with talented colleagues from all asset classes and regions and building meaningful relationships with your clients. Working in a culture that values integrity and transparency, you will be part of a diverse team that is passionate about our craft, our clients, and building sustainable success. Bringing together traditional and alternative investments, Goldman Sachs Asset & Wealth Management provides clients around the world with a dedicated partnership and focus on long term performance. As the primary investment area within Goldman Sachs, we provide investment and advisory services for pension plans, sovereign wealth funds, insurance companies, endowments, foundations, financial advisors, and individuals. YOUR IMPACT We are seeking a highly motivated, relationship driven individual for a role in the Global Consultant Relations team, within our EMEA Institutional Sales business. In this role, you will help drive both public and private markets fundraising efforts with our global investment consultant relations team and support the day to day needs of the International Client Business to win new clients and retain existing ones. You will cover both global consultants based in the UK (e.g., Mercer, WTW, etc.) as well as local UK firms' consultant teams (e.g., LCP, Isio, Hymans Robertson, etc.). The focus will be both on research consultants as well as field consultants. The position will be at the Executive Director / Vice President level. HOW YOU WILL FULFILL YOUR POTENTIAL Build and develop relationships with EMEA based consultants to further commercial objectives Partner with senior relationship manager working with sophisticated, private markets focused consultants Run projects and assist in developing the private markets strategy for consultants Support fundraises and co investment opportunities by coordinating GS' responses to requests Organise research meetings, portfolio reviews and presentations between investment consultants and GS Research, track and summarise progress with investment consultants, including: sales opportunities, product ratings, and market trends in asset allocation Develop a close partnership with internal sales teams to commercialise our public and private markets fundraises Create and maintain a detailed map of the most relevant EMEA consultants for use in executing the local consultant strategy in coordination with the Global Consultant Relations leadership and the local EMEA sales teams SKILLS & EXPERIENCE WE'RE LOOKING FOR Qualifications 6 or more years of work experience in either consultant relations or a similar sales role Very strong interpersonal skills and commercially minded: this role requires the ability to build excellent working relationships with many internal and external parties Strong written and oral communication skills Ability to work well in a fast paced, global team Organised with strong attention to detail Ability to project manage and execute on objectives Salesforce proficiency preferred
Job Title: Senior Tax Manager Location: Harrow Package: (phone number removed) , hybrid working, 25 days holiday (plus BH), and more Working Hours: Full time, Monday-Friday, 9am-6pm An exciting position is available for a Senior Tax Manager, to join a top 100 practice in Harrow. This award winning practice are dedicated continued growth, as they continue to expand their operations. This is a great opportunity for a Tax Professional to excel within a highly successful and ambitious firm This role is paying up to 70k (potentially more DOE), with hybrid working, 25 days holiday plus BH, and a wide range of other benefits. You will be playing an integral role within this practices tax department, in supervising juniors, delivering high quality tax advisory services, and driving growth within the tax department Senior Tax Manager Job Responsibilities Deliver high-quality, bespoke tax advice to private clients, tailored to their personal and financial goals. Manage and review personal tax compliance work, including self-assessment returns and reporting obligations Manage and review company compliance work - VAT, Payroll, Corporation Tax return and accounts finalisation Provide ad hoc tax support to group companies on UK tax issues including CGT, IHT, residence/domicile, employee share schemes, and property taxes Liaise with HMRC to resolve client issues efficiently and professionally. Build and maintain strong client relationships through meetings, clear communication, and exceptional service Identify and pursue new business opportunities to grow our client base and network Represent the firm at networking events, seminars, and industry functions to raise our profile Stay current with tax legislation and contribute to internal technical updates and team training Senior Tax Manager Job Requirements ACA or ACCA, or CTA qualified (or part qualified) Minimum of 3 years experience working within tax within UK practice Excellent knowledge of UK tax legislation Experience in leading teams, and managing client relationships Excellent communication, organisation, and interpersonal skills Senior Tax Manager Salary and Benefits 60,000 - 70,000 per annum Hybrid and flexible working available Auto enrolment to company pension Health and wellbeing programme Opportunities for career progression within a multi award winning business Client referral bonus Employee referral bonus Private medical insurance Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
May 08, 2026
Full time
Job Title: Senior Tax Manager Location: Harrow Package: (phone number removed) , hybrid working, 25 days holiday (plus BH), and more Working Hours: Full time, Monday-Friday, 9am-6pm An exciting position is available for a Senior Tax Manager, to join a top 100 practice in Harrow. This award winning practice are dedicated continued growth, as they continue to expand their operations. This is a great opportunity for a Tax Professional to excel within a highly successful and ambitious firm This role is paying up to 70k (potentially more DOE), with hybrid working, 25 days holiday plus BH, and a wide range of other benefits. You will be playing an integral role within this practices tax department, in supervising juniors, delivering high quality tax advisory services, and driving growth within the tax department Senior Tax Manager Job Responsibilities Deliver high-quality, bespoke tax advice to private clients, tailored to their personal and financial goals. Manage and review personal tax compliance work, including self-assessment returns and reporting obligations Manage and review company compliance work - VAT, Payroll, Corporation Tax return and accounts finalisation Provide ad hoc tax support to group companies on UK tax issues including CGT, IHT, residence/domicile, employee share schemes, and property taxes Liaise with HMRC to resolve client issues efficiently and professionally. Build and maintain strong client relationships through meetings, clear communication, and exceptional service Identify and pursue new business opportunities to grow our client base and network Represent the firm at networking events, seminars, and industry functions to raise our profile Stay current with tax legislation and contribute to internal technical updates and team training Senior Tax Manager Job Requirements ACA or ACCA, or CTA qualified (or part qualified) Minimum of 3 years experience working within tax within UK practice Excellent knowledge of UK tax legislation Experience in leading teams, and managing client relationships Excellent communication, organisation, and interpersonal skills Senior Tax Manager Salary and Benefits 60,000 - 70,000 per annum Hybrid and flexible working available Auto enrolment to company pension Health and wellbeing programme Opportunities for career progression within a multi award winning business Client referral bonus Employee referral bonus Private medical insurance Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Senior Application Lifecycle Manager Birmingham - hybrid Salary: 46406 to 54595 Job purpose The Senior Application Lifecycle Manager leads establishment and deployment of an environment for developing, continually improving, and securely operating applications. The role has responsibility for the operational efficiency of our application portfolio. Role of Directorate and Capability IT sits within the CFO Directorate, playing an essential role in daily operations and success of the programme. The department provides technical leadership, advisory and delivery of IT services enabling the delivery of our mission. Its main objective is to provide the guiding principles, assurance, systems, processes and promote the skills necessary to enable the maximum use of information and technology to improve the design, construction and ultimately operation of the programme. The IT Platforms & Operations function is accountable for developing and enhancing core IT technology, orchestrating all parties involved in the delivery of products and services, maintaining quality standards and making service performance visible. Accountabilities/Responsibilities Lead establishment and deployment of an environment for developing, continually improving, and securely operating applications. Lead, and have overall accountability for the planning, prioritisation, forward schedule of change, maintenance, and lifecycle of the wide variety applications which exist. Lead the rationalisation, optimisation and licensing reclamation of the IT application portfolio to drive operational and financial efficiency. Lead coordination of application versioning and deploy, maintain & change, and retire lifecycle for all applications across. Own, manage and maintain the Application Service Catalogue. Liaise with architects to identify and agree upgrades and rationalisation opportunities for applications across. Liaise with the testing team to ensure that applications are appropriately tested before being brought into service. Own the relationship with, and manage, third-party suppliers responsible for conducting activities across the application lifecycle. Skills: Systems and software lifecycle: Establishing and deploying an environment for developing, continually improving, and securely operating portfolio of applications. Application rationalisation: Ability to drive operational and financial efficiency of the application portfolio, ensuring alignment of applications with business capabilities Risk management. Able to plan and implement organisation-wide processes and procedures for the management of risk to the success or integrity of the enterprise. Technology Service Management: Ability to plan for, develop, deliver and support IT services and products to meet the needs of a business through application portfolio Stakeholder relationship management. Able to influence stakeholder attitudes, decisions, and actions for mutual benefit. Knowledge: Knowledge of application lifecycle management methodologies, tools and processes to manage application lifecycle from conception to end of life Knowledge of application rationalisation methodologies and processes to drive operational and financial efficiency Knowledge of a range of delivery methodologies (e.g., but not limited to waterfall, agile or lean), their implications and how they can be integrated into IT initiative delivery Knowledge of the technology service provider landscape, understanding where future chances exist for collaboration and continuous improvement Knowledge of digital information technology, trends, and the opportunities they present Type of experience: Extensive experience overseeing application lifecycle management in a complex environment Experience developing and delivering an application lifecycle management strategy Experience in understanding users (who they are, what their needs are, how they behave and how they change over time) and deliver applications and services that meet these needs Experience of advising senior stakeholders around application lifecycle management, including priorities, complex risks, issues, and appropriate resolutions Experience of collaborating with or managing suppliers and vendors Apply now to join a forward-thinking organisation committed to leveraging technology for better outcomes.
May 08, 2026
Full time
Senior Application Lifecycle Manager Birmingham - hybrid Salary: 46406 to 54595 Job purpose The Senior Application Lifecycle Manager leads establishment and deployment of an environment for developing, continually improving, and securely operating applications. The role has responsibility for the operational efficiency of our application portfolio. Role of Directorate and Capability IT sits within the CFO Directorate, playing an essential role in daily operations and success of the programme. The department provides technical leadership, advisory and delivery of IT services enabling the delivery of our mission. Its main objective is to provide the guiding principles, assurance, systems, processes and promote the skills necessary to enable the maximum use of information and technology to improve the design, construction and ultimately operation of the programme. The IT Platforms & Operations function is accountable for developing and enhancing core IT technology, orchestrating all parties involved in the delivery of products and services, maintaining quality standards and making service performance visible. Accountabilities/Responsibilities Lead establishment and deployment of an environment for developing, continually improving, and securely operating applications. Lead, and have overall accountability for the planning, prioritisation, forward schedule of change, maintenance, and lifecycle of the wide variety applications which exist. Lead the rationalisation, optimisation and licensing reclamation of the IT application portfolio to drive operational and financial efficiency. Lead coordination of application versioning and deploy, maintain & change, and retire lifecycle for all applications across. Own, manage and maintain the Application Service Catalogue. Liaise with architects to identify and agree upgrades and rationalisation opportunities for applications across. Liaise with the testing team to ensure that applications are appropriately tested before being brought into service. Own the relationship with, and manage, third-party suppliers responsible for conducting activities across the application lifecycle. Skills: Systems and software lifecycle: Establishing and deploying an environment for developing, continually improving, and securely operating portfolio of applications. Application rationalisation: Ability to drive operational and financial efficiency of the application portfolio, ensuring alignment of applications with business capabilities Risk management. Able to plan and implement organisation-wide processes and procedures for the management of risk to the success or integrity of the enterprise. Technology Service Management: Ability to plan for, develop, deliver and support IT services and products to meet the needs of a business through application portfolio Stakeholder relationship management. Able to influence stakeholder attitudes, decisions, and actions for mutual benefit. Knowledge: Knowledge of application lifecycle management methodologies, tools and processes to manage application lifecycle from conception to end of life Knowledge of application rationalisation methodologies and processes to drive operational and financial efficiency Knowledge of a range of delivery methodologies (e.g., but not limited to waterfall, agile or lean), their implications and how they can be integrated into IT initiative delivery Knowledge of the technology service provider landscape, understanding where future chances exist for collaboration and continuous improvement Knowledge of digital information technology, trends, and the opportunities they present Type of experience: Extensive experience overseeing application lifecycle management in a complex environment Experience developing and delivering an application lifecycle management strategy Experience in understanding users (who they are, what their needs are, how they behave and how they change over time) and deliver applications and services that meet these needs Experience of advising senior stakeholders around application lifecycle management, including priorities, complex risks, issues, and appropriate resolutions Experience of collaborating with or managing suppliers and vendors Apply now to join a forward-thinking organisation committed to leveraging technology for better outcomes.
Customer Contact Advisor Porsche Experience Centre Location : Office based (Porsche Experience Centre Silverstone Circuit, Towcester, NN12 8GR) Salary : £26,750 per annum + Potential Annual Bonus of 10% Contract : 37.5 Hours per week, Monday to Friday Rotational Hours : 8:00 to 16:30, 8:30 to 17:00 and 9:00 to 17:30 Benefits : 25 days plus annual leave plus BH, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistant programme. We are DEKRA Automotive, we have a incredible opportunity to support a luxury brand as our Customer Contact Advisor, you will be joining our global business employing over 48,600 employees in more than 50 countries over five continents. In the UK, we offer diverse services across automotive, oil and gas, insurance and chemical and process safety industries. We are now recruiting for a Customer Contact Advisor to deliver a Porsche experience to match our product by managing customer calls and Porsche Cars GB correspondence in line with the Porsche Experience Centre vision. You will be responsible for building relationships with everyone associated with the brand and delivering a professional level of service tailored to each individual customer s needs. Customer Contact Advisor Key Accountabilities Office • Receive calls and correspondence which may be requests for information, booking requests, or amendments. • Handle all calls and correspondence from both internal & external customers professionally. • Fulfil outbound call activity as required ensuring that business and customer requirements are met. • Accurately update the Porsche Customer database email address removed as required. • Treat every contact as an opportunity to cleanse and update the PCGB customer database. • Process payments via an online system. • Process and fulfil customer invitations following their purchase of a Porsche model. • Build up and continuously update individual specialist knowledge in relation to the Porsche products and PCGB strategy. Customer Contact Advisor Key Accountabilities Reception (required for 1 week in every 5) • Conduct PEC reception duties by providing a high standard of face-to-face customer interaction. • Meet and greet guests as they enter the building. • Record the arrival of guests and issue passes as required. • Contact any guests who have not arrived. • Notify person(s) being visited of the arrival of their guests. • Request all driving guests sign participant terms on arrival and complete driving license checks, contacting the DVLA as and when required. • Manage the guest booking system, updating with all guest arrivals for the following day, producing pre-populated participant terms to be completed on arrival. • Communicate professionally with internal and external customers, managing all requests thoroughly and promptly, using all resources available to ensure effective, timely, and appropriate resolutions. • Ensure the reception and atrium area is kept clean, tidy, visually attractive, and welcoming at all times. • Responsible for the Porsche Shop area - Processing payments from customers who wish to purchase items, updating the stock system, and re-ordering when stocks are low. In order to be successful in this role you must have / be: • Ability to demonstrate experience of working within a Customer Service environment • Ability to provide excellent customer service both over the telephone or face to face • PC literate and excellent VDU/keyboard skills • The aptitude and desire to gain good all-round product knowledge If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today! No agencies please.
May 08, 2026
Full time
Customer Contact Advisor Porsche Experience Centre Location : Office based (Porsche Experience Centre Silverstone Circuit, Towcester, NN12 8GR) Salary : £26,750 per annum + Potential Annual Bonus of 10% Contract : 37.5 Hours per week, Monday to Friday Rotational Hours : 8:00 to 16:30, 8:30 to 17:00 and 9:00 to 17:30 Benefits : 25 days plus annual leave plus BH, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistant programme. We are DEKRA Automotive, we have a incredible opportunity to support a luxury brand as our Customer Contact Advisor, you will be joining our global business employing over 48,600 employees in more than 50 countries over five continents. In the UK, we offer diverse services across automotive, oil and gas, insurance and chemical and process safety industries. We are now recruiting for a Customer Contact Advisor to deliver a Porsche experience to match our product by managing customer calls and Porsche Cars GB correspondence in line with the Porsche Experience Centre vision. You will be responsible for building relationships with everyone associated with the brand and delivering a professional level of service tailored to each individual customer s needs. Customer Contact Advisor Key Accountabilities Office • Receive calls and correspondence which may be requests for information, booking requests, or amendments. • Handle all calls and correspondence from both internal & external customers professionally. • Fulfil outbound call activity as required ensuring that business and customer requirements are met. • Accurately update the Porsche Customer database email address removed as required. • Treat every contact as an opportunity to cleanse and update the PCGB customer database. • Process payments via an online system. • Process and fulfil customer invitations following their purchase of a Porsche model. • Build up and continuously update individual specialist knowledge in relation to the Porsche products and PCGB strategy. Customer Contact Advisor Key Accountabilities Reception (required for 1 week in every 5) • Conduct PEC reception duties by providing a high standard of face-to-face customer interaction. • Meet and greet guests as they enter the building. • Record the arrival of guests and issue passes as required. • Contact any guests who have not arrived. • Notify person(s) being visited of the arrival of their guests. • Request all driving guests sign participant terms on arrival and complete driving license checks, contacting the DVLA as and when required. • Manage the guest booking system, updating with all guest arrivals for the following day, producing pre-populated participant terms to be completed on arrival. • Communicate professionally with internal and external customers, managing all requests thoroughly and promptly, using all resources available to ensure effective, timely, and appropriate resolutions. • Ensure the reception and atrium area is kept clean, tidy, visually attractive, and welcoming at all times. • Responsible for the Porsche Shop area - Processing payments from customers who wish to purchase items, updating the stock system, and re-ordering when stocks are low. In order to be successful in this role you must have / be: • Ability to demonstrate experience of working within a Customer Service environment • Ability to provide excellent customer service both over the telephone or face to face • PC literate and excellent VDU/keyboard skills • The aptitude and desire to gain good all-round product knowledge If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today! No agencies please.
Blusource Professional Services Ltd
Mansfield, Nottinghamshire
A growing and ambitious accountancy firm is seeking a Client Manager to join its expanding team, at an office commutable from Mansfield, Sutton-in-Ashfield, Nottingham, Kirkby-in-Ashfield, Hucknall and the surrounding areas. The firm is currently going through a period of growth and has built a strong reputation for delivering a highly personal, proactive service to SMEs and owner-managed businesses locally. Significant investment is now to be made, which could benefit the individual who joins this practice, as they continue to expand. This is an excellent opportunity for an experienced Client Manager to join a forward-thinking firm at an exciting stage of growth. The role offers genuine flexibility, autonomy, and the chance to play a key role in shaping the future direction of the business. The successful Client Manager will take full responsibility for a portfolio of clients, acting as their primary point of contact and providing ongoing business and accounting advice. The role will also involve reviewing work produced by the accounts team, supporting staff development, onboarding new clients, and assisting with technical queries and advisory work. Key responsibilities include: Managing a portfolio of SME and owner-managed business clients Acting as the main point of contact for client queries and advice Reviewing accounts and compliance work prepared by the wider team Supporting and developing junior staff members Meeting prospective clients and leading onboarding processes Handling technical queries and advisory assignments Supporting the continued growth and development of the practice The role can be tailored around the successful individual s strengths and career aspirations, with a greater focus on client management, leadership, and business development rather than hands-on compliance work. The firm also offers highly flexible working arrangements, including hybrid and remote working options, alongside discussions around the introduction of compressed working hours. This is a fantastic opportunity for a Client Manager seeking a long-term career move within a modern and entrepreneurial accountancy practice with ambitious growth plans.
May 08, 2026
Full time
A growing and ambitious accountancy firm is seeking a Client Manager to join its expanding team, at an office commutable from Mansfield, Sutton-in-Ashfield, Nottingham, Kirkby-in-Ashfield, Hucknall and the surrounding areas. The firm is currently going through a period of growth and has built a strong reputation for delivering a highly personal, proactive service to SMEs and owner-managed businesses locally. Significant investment is now to be made, which could benefit the individual who joins this practice, as they continue to expand. This is an excellent opportunity for an experienced Client Manager to join a forward-thinking firm at an exciting stage of growth. The role offers genuine flexibility, autonomy, and the chance to play a key role in shaping the future direction of the business. The successful Client Manager will take full responsibility for a portfolio of clients, acting as their primary point of contact and providing ongoing business and accounting advice. The role will also involve reviewing work produced by the accounts team, supporting staff development, onboarding new clients, and assisting with technical queries and advisory work. Key responsibilities include: Managing a portfolio of SME and owner-managed business clients Acting as the main point of contact for client queries and advice Reviewing accounts and compliance work prepared by the wider team Supporting and developing junior staff members Meeting prospective clients and leading onboarding processes Handling technical queries and advisory assignments Supporting the continued growth and development of the practice The role can be tailored around the successful individual s strengths and career aspirations, with a greater focus on client management, leadership, and business development rather than hands-on compliance work. The firm also offers highly flexible working arrangements, including hybrid and remote working options, alongside discussions around the introduction of compressed working hours. This is a fantastic opportunity for a Client Manager seeking a long-term career move within a modern and entrepreneurial accountancy practice with ambitious growth plans.
Are you a passionate complaints handler with a knack for delivering exceptional customer service? Do you thrive in fast-paced environments and have a keen eye for detail? If so, we want to hear from you! Our client is seeking a dynamic Customer Care Handler to join their team! Position: Customer Care Handler Contract Type: Permanent Annual Salary: 30,300 Working Pattern: Full Time Role Overview: As the Customer Care Handler, you will be a cornerstone of the organisation's customer service operation. You will oversee the Customer Outcome Team's daily administration, focusing on two pivotal areas: complaint handling and supporting regulatory requirements. Your analytical skills will play a crucial role in ensuring customer satisfaction and compliance. Key Responsibilities: Complaint Handling: Assess, evaluate, and investigate all complaints in line with departmental KPIs. Root Cause Analysis: Identify and analyse complaints from various sources, including Trust Pilot and social media. Operational Support: Implement and improve departmental processes based on analysis and forecasting. Training & Development: Identify staff training needs, develop training materials, and conduct refresher training sessions. Customer Engagement: Conduct regular assessments of customer interactions to ensure compliance with Treating Customers Fairly (TCF) principles. Collaboration: Work closely with internal departments and senior management to provide updates on team activities and development projects. Reporting: Submit KPI reports and maintain a root-cause analysis register. What We're Looking For: Experience: Proven experience in customer service operations, complaints handling desirable but not essential Skills: Strong analytical skills, exceptional attention to detail, and a talent for training and observation. Interpersonal Skills: Ability to build rapport quickly with clients and colleagues, demonstrating empathy and understanding. Motivation: A proactive approach to setting and achieving personal and departmental goals. Why Join Us? Be part of a forward-thinking organisation with a strong reputation in the industry. Enjoy a supportive work environment where your contributions are valued. Take the next step in your career with a role that offers both challenges and opportunities for growth Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 08, 2026
Full time
Are you a passionate complaints handler with a knack for delivering exceptional customer service? Do you thrive in fast-paced environments and have a keen eye for detail? If so, we want to hear from you! Our client is seeking a dynamic Customer Care Handler to join their team! Position: Customer Care Handler Contract Type: Permanent Annual Salary: 30,300 Working Pattern: Full Time Role Overview: As the Customer Care Handler, you will be a cornerstone of the organisation's customer service operation. You will oversee the Customer Outcome Team's daily administration, focusing on two pivotal areas: complaint handling and supporting regulatory requirements. Your analytical skills will play a crucial role in ensuring customer satisfaction and compliance. Key Responsibilities: Complaint Handling: Assess, evaluate, and investigate all complaints in line with departmental KPIs. Root Cause Analysis: Identify and analyse complaints from various sources, including Trust Pilot and social media. Operational Support: Implement and improve departmental processes based on analysis and forecasting. Training & Development: Identify staff training needs, develop training materials, and conduct refresher training sessions. Customer Engagement: Conduct regular assessments of customer interactions to ensure compliance with Treating Customers Fairly (TCF) principles. Collaboration: Work closely with internal departments and senior management to provide updates on team activities and development projects. Reporting: Submit KPI reports and maintain a root-cause analysis register. What We're Looking For: Experience: Proven experience in customer service operations, complaints handling desirable but not essential Skills: Strong analytical skills, exceptional attention to detail, and a talent for training and observation. Interpersonal Skills: Ability to build rapport quickly with clients and colleagues, demonstrating empathy and understanding. Motivation: A proactive approach to setting and achieving personal and departmental goals. Why Join Us? Be part of a forward-thinking organisation with a strong reputation in the industry. Enjoy a supportive work environment where your contributions are valued. Take the next step in your career with a role that offers both challenges and opportunities for growth Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.