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A leading company in the Property sector is seeking a Case Manager in their TPA Division. This role focuses on managing Household, Commercial Property, and Real Estate claims, ensuring exceptional customer service and compliance with service levels. The successful candidate will work closely with field Adjusters and be responsible for claim settlements through detailed reporting and proactive communication with various stakeholders.

Our Client in the centre of Oxford is seeking a dedicated Properties, Maintenance and Facilities Assistant to support the Facilities Manager in maintaining safe, clean, and well-functioning premises. This role involves a mix of administrative tasks, maintenance repairs, and health & safety compliance to ensure a secure environment for residents, staff, and visitors. What you'll be doing: Assist with repairs, maintenance, and compliance checks, including fire safety, legionella, and electrical safety. Manage maintenance reports, organise appointments with contractors, and update logs and records. Support procurement of supplies and maintain stock levels. Carry out minor repairs such as replacing bulbs, washers, and furniture adjustments. Conduct routine safety checks on firefighting equipment, electrical outlets, and water outlets. Support health & safety procedures, including fire drills and emergency preparedness. Ensure external areas are safe and accessible, including snow clearance and gutter checks. Collaborate with cleaning staff to manage waste and maintain cleanliness standards. What you'll bring: Practical experience in property maintenance or facilities support. Strong organisational skills and attention to detail. Ability to liaise effectively with contractors and internal teams. Basic knowledge of health & safety regulations and procedures. Flexibility to work outside regular hours when needed. Commitment to diversity, equality, and safeguarding. Additional info: Willingness to undertake minor repairs and support routine maintenance. Ability to work proactively in a team environment. A genuine interest in supporting vulnerable communities and organisational goals. This is a fantastic opportunity to join a dedicated team committed to making a difference. Are you a proactive, reliable, and eager to contribute to a safe and welcoming environment? Monday - Friday, Full Time: 37.5 hours per week. Hours: 9am - 5pm or 8am - 4pm. The odd out of hours cover may be needed and time paid in lieu. Salary offered is £28,119 and this is based in Oxford City Centre.

Worth Recruiting - Property Industry Recruitment Job Title: PROPERTY MANAGER- Residential Lettings Location: Loughton, IG10 Salary: £30,000 per annum Position: Permanent, Full-Time Reference: WR77892 An experienced residential Property Manager is required to help manage a residential property portfolio in the Loughton area. An excellent opportunity to develop your career, deliver outstanding service, and work in a dynamic property environment. The position is with a leading local independent estate agency. You will be responsible for maintaining landlord and tenant satisfaction while ensuring compliance and efficiency across the portfolio. What You'll Be Doing (Key Responsibilities): Managing a portfolio of residential properties and landlords Overseeing tenancy management, rent collection, and property maintenance Ensuring compliance with property legislation and industry best practice Building and maintaining strong relationships with landlords, tenants, and contractors Handling day-to-day property administration and reporting Supporting branch targets and contributing to operational efficiency Identifying opportunities for process improvements What We're Looking For (Skills & Experience): Previous experience in residential property management Strong understanding of property legislation and compliance Excellent organisational, communication, and customer service skills Professional, detail-oriented, and proactive approach Ability to work independently and manage multiple priorities Knowledge of Essex and London property markets advantageous Ambitious, motivated, and driven to achieve results What's In It For You? Competitive salary up to £30,000 Career progression opportunities within a growing independent agency Comprehensive training and professional development Supportive and collaborative working culture Exposure to a dynamic residential property portfolio Ready to take the next step in your property career? If you are interested in this Property Manager role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR77892. About Your Application: Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful. Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website. Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Please Note: This vacancy summary is intended as a general guide only and should NOT be used as a definitive job description. Our job advert, including details of salary, working hours or location may change without notice and in any case, are likely be highly influenced by the skills, qualifications, previous experience, attitude, ability and personal requirements of the candidate. About Worth Recruiting: Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech. Find out more at: worthrecruiting.me.

- Property ManagementChevron Next IconContactChevron Next IconChevron Next IconTaunton Property Manager (block & Estate Management)# Taunton- Property Manager (Block and estate manager) Property Management Our offer: Now is an exciting time to join the team at GTH. We are proud of our strong reputation in the South West and our ability to deliver good results for clients. In return for your commitment we will support your ambitions and give you the scope to grow your role and progress within the firm. In addition to a generous salary that reflects your experience, we offer: A generous holiday allowance plus bank holidays and gifted days at Christmas. Flexibility with working arrangements. Social events throughout the year.Greenslade Taylor Hunt is one of the largest firms of Chartered Surveyors, auctioneers and estate agents in the West Country, with a wide range of roles and career opportunities. High quality service and professional advice are central to the firm's continuing success as a leading property specialist in the area, combined with the personal touch and friendliness that characterises our firm and helps us retain staff for many years.An exciting opportunity has arisen to join our busy team as a Property Manager within our Blocks and Estate Management department. The team cover an extensive geographical area in Somerset, Devon, Dorset and Cornwall. This is a demanding role in a busy environment. The Role: You will be required to work full time, Monday - Friday. You will be required to travel to sites but will be expected to regularly visit our Taunton Office (some hybrid working will be considered in our other regional offices). Specific tasks include: Provide exceptional levels of client service Contribute to the day to day running of property management department Carry out site visits and deal with routine and emergency maintenance Prepare and attend AGMs, EGMs as well as Director or Residents' meetings Use the software packages specific to the department, along with the Microsoft Office Suite Deal politely and efficiently with leaseholders, owners, tenants and contractors Individually manage blocks of flats and estates across the South West Region The Person: The ideal candidate will have a great attitude to work, be adaptable and able to multitask. The right candidate needs to have previous experience in working in a busy multi-disciplined department. Previous experience in Block/Estate Management is essential. A computer aptitude test will be required as part of the interview process Skills & Abilities: Experience working as a Block Manager or Assistant Block Manager Experience using the Blocks Online software package (not essential) Qualification with IRPM or RICS (preferred) Good working knowledge of Word and Excel. The ability to work well under pressure Have excellent written and oral communication skills Have good word processing skills Have sound financial skills You will need to effectively work as part of a team ensuring that our clients' expectations are not just met but exceeded. Full Driving licence and daily use of a car is required. Taunton Property ManagementClock IconOpening hoursMon - Fri: 9am-5:30pmSaturday: 9am-1:00pm9 Hammet Street, Taunton, Somerset,TA1 1RZGet directions

A leading property management firm is seeking a Taunton Property Manager to oversee management across blocks and estates. The role involves excellent client service, carrying out site visits, and managing maintenance. Ideal candidates will have block management experience and be versatile in a busy environment. Opportunities for hybrid working may be available. Full driving license and car use are mandatory.

Chestertons Estate Agency Summer Property Assistant Location: London Hours: Part Time/Full Time - Minimum 20 hours per week Contract: FTC June - September Salary: £12.71 per hour We are currently seeking enthusiastic and dedicated individuals to join our team as Summer Property Assistants within the Chestertons network. As a Summer Property Assistant, you will play a crucial role in supporting our busy summer market during the peak season. This is an excellent opportunity to gain valuable experience and work within a leading real estate agency. Key Responsibilities Assist with various administrative tasks to ensure smooth operations Provide exceptional customer service to clients and assist with there inquiries Support the team in manager property viewings and appointments Help with maintaining accurate records and organising property documents Collaborate with colleagues in ensure efficient workflow and exceptional service delivery Requirements A valid driving license is essential Excellent communications skills, both written and verbal Strong attention to detail and the ability to multitask effectively Presentable appearance and professional demeanour Reliable, punctual and able to work independently as well as part of a team Flexibility to adapt to changing work demands Benefits Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades. We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.

A leading property recruitment agency is seeking an experienced Property Manager for a role in Loughton. The position offers a competitive salary of £30,000 per annum and involves managing a portfolio of residential properties while ensuring compliance with property legislation. You'll work in a dynamic environment with opportunities for career progression and professional development. Ideal candidates will have experience in property management and strong communication skills.

# Site Facilities Officer About the roleA new opportunity has arisen for a Site Facilities Officer to join the Property Services Site Facilities Team primarily based at our headquarters, New Shire Hall in Alconbury Weald, occasionally at a CCC office location in Histon, near Cambridge and regularly working at CCC's sites throughout Cambridgeshire.We are looking to appoint a committed and self-motivated professional to support the CCC Facilities Management and Property Services team. The successful candidate will be responsible for monitoring the preventative and reactive maintenance cycles, minor repairs, liaising with building contractors and the property services helpdesk, security of keys, building checks, overseeing visitor parking, collection and deliveries, working on the set-up of some corporate events and ensuring our buildings are safe, secure, clean, tidy and fit for purpose.You will need to have some experience of working in a building facilities and customer service environment as part of a busy team. Ideally you will have undertaken some formal training in property and facilities related subjects covering the health and safety of yourself and others.The successful candidate must be proactive and able to work under their own initiative, as well as contributing to team working. You will be an ambitious and innovative individual who is focussed on providing good customer service, with excellent communication skills to deal with customers and colleagues at all levels. A full driving licence and the ability to work flexibly are essential for this role.Applications close on Monday 4th May 2026For informal enquiries or a discussion about the job role, please contact our Facilities Manager, Richard Panter on or by email at: or our Site Facilities Manager, Gavin Barber on or to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment. Overall purpose of the job To monitor, manage and assist in ensuring that all CCC corporate properties are fit for purpose, are safe for our customers and staff to utilise daily and our contractors adhere to the internal processes set out within our service level agreements with specific attention to adherence to health and safety whilst working within an operational building. To check, oversee and carry out small building repairs, where possible and when required be responsible for budgetary expenditure to facilitate repairs. Monitor and oversee the cleaning, security, waste management and grounds maintenance contracts at all our corporate sites throughout the county for compliance to standards. Manage contractors while on site, assisting with agreeing site access and ensuring that internal processes are always adhered to ensuring safety and compliance within an operational working building. Audit and report on maintenance issues through the appropriate route Performance and Risk management issues are recorded requiring good IT skills to use the FM Concerto system. To provide leadership and support to colleagues within Property on all matters relating to building maintenance, access, security, Councillor support and civic duties throughout the corporate Property Portfolio. (main accountabilities are listed in the attached Job description) Qualifications, knowledge, skills and experience The ideal applicant will have good communication and organisational skills, the ability to work individually as well as part of a team. Full details of requirements for qualifications, skills and experience are detailed in the attached person specification. Our benefitsWe value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage A comprehensive wellbeing package to cover all aspects of wellbeing , both in and out of work, which can also be accessed by your family Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme Take your bank holidays flexibly to better suit your personal circumstances Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings Access to development opportunities , apprenticeships and qualified coaches to support your personal and professional growth Paid volunteering hours each year so you can make a positive impact on our community during your normal working day Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network Opportunities to nominate and receive Employee Recognition Awards An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemesTake a look at our Employment Benefits Brochure attached to this advert to find out more.Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.Our four values are central to our culture, driving everything we do.We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don't meet every single requirement in the job role but think this could be you, please don't be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.We are proud to be a Disability Confident Leader. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Through a Guaranteed Interview Scheme, we will offer an interview to all applicants who disclose a disability and meet the essential criteria for a job vacancy. On your application form you can indicate you are disabled. Some examples of reasonable adjustments during the recruitment process could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.The following content displays a map of the job's location. (C) OpenStreetMap contributors Site Facilities Officer Salary £28,598 - £31,022 Salary Frequency Annual Working Hours 37 Job Reference Ref/1757/8367 Contract Type

Job Title Associate Job Description Summary Job Description Overview Are you a Property Manager wanting the opportunity to work for a large global organisation where you have the chance to develop quickly and enjoying working with large accounts and exciting assets? We are looking for an experienced Property Manager Surveyor to join our London Asset Services team situated within our City office. You will be joining an expanding team working with Asset Managers and key partners to deliver a market leading property management service on a key client contract. The ideal person will have previous experience working as a Surveyor within commercial property management, cross sectors, single and multi-occupied buildings. Account management is key, so you will be someone who has successful track record of working closely with senior stakeholders, and exceptional communication and a proactive approach identifying asset management opportunities. Involved in all aspects of client service delivery, with a focus on delivering our core services brilliantly, whilst advising on opportunities to maintain and enhance the performance of the property investments. Ability to deliver brilliant core services in accordance with KPIs is essential, in keeping with our market leading professional property management service. Responsibilities Provide leadership for markets which are geographically or functionally distinct and demonstrate ability to implement business unit strategy Develop and maintain both a communication style and relationship that fits the client's preferred style Demonstrate proactive customer service regarding all aspects of account management. Communicate proactively, first when performance is not meeting expectations, and second when performance meets or exceeds expectations Regularly associate with tenants to insure their reasonable satisfaction with building operations. Interact with tenants along with Property Manager on problems that may occur Coordinate and/or prepare reports, annual budgets, and other documents for clients in accordance with management and other agreements, and in accordance with instruction received from the client. Preparation responsibility relates primarily to financial information and adherence to leasing guidelines. Review information and variances with Property Management Team Participate in the preparation of annual budgets and any revisions thereto and also oversee operating compliances with budget approved by clients Ensure completion of property tax administration and supervise services rendered by property tax consultant Ensure administration of property and liability insurance requirement Ensure compliance with the purchase order system, contracts, policies and procedures, and accounting requirements established by clients Oversee the billing process, including payment of invoices and disbursement of funds. Monitor cash flow and/or cash requirements in conjunction with the Property Manager to assure efficient use of cash Assist the Client/Asset Manager and Property Manager in determining proper cost allocations, identification of any re-billable cost, proper accounting for inventories, purchasing procedures, and any special accounting problems Responsible for maintaining desired internal financial benchmarks for each asset with the portfolio as defined by the Director and Asset Manager. This includes occupancy levels, income levels, delinquency percentage, IRR and cash flow Monitor cash flow and/or cash requirements in conjunction with the Property Manager to assure efficient use of cash Coordinate construction projects with Construction Manager and Property Manager and approve construction contract documents and final invoices. Effectively staff and develop bench strength and succession planning - positioning for new business Regularly inspect properties with staff Conduct annual performance evaluations and career path discussions. Oversee and ensure that all property management and maintenance staff receive an annual performance evaluation. Analyze and make recommendations regarding property staffing needs, personnel performance issues, salary administration, personnel promotions and training and career development Key Competencies 1. Business and Financial Acumen 2. Leadership Skills 3. Communication Proficiency (oral/written) 4. Customer/Client Focus (internal/external) 5. Time Management Skills Important Experience A minimum of 2/3 years commercial property management experience. Degree level qualification or equivalent. Membership of RICS or equivalent level qualification desirable. Additional Eligibility Qualifications Industry designations and is an active participant/leader in external charitable and local and national industry related organizations Ability to monitor and anticipate trends and changes within the industry Advanced knowledge of Microsoft Office Suite Demonstrate initiative through taking on additional assignments and responsibilities Demonstrate advanced problem solving and deal with a variety of options in complex solutions. Requires expert level analytical and quantitative skills Skills, Knowledge & Experience Self-motivated & enthusiastic, focused on delivering the best possible result for our clients and customers Knowledge of the real estate industry & commercial awareness Good IT skills (MS Word, Excel, PowerPoint, Outlook) Commercial property management and property management systems experience - Yardi experience is preferred. Excellent communication skills, both verbal and written and presentation skills Excellent problem solving, analytical, negotiation, interpersonal and managerial skills INCO: "Cushman & Wakefield"

# Site Facilities Officer About the roleA new opportunity has arisen for a Site Facilities Officer to join the Property Services Site Facilities Team primarily based at our headquarters, New Shire Hall in Alconbury Weald, occasionally at a CCC office location in Histon, near Cambridge and regularly working at CCC's sites throughout Cambridgeshire.We are looking to appoint a committed and self-motivated professional to support the CCC Facilities Management and Property Services team. The successful candidate will be responsible for monitoring the preventative and reactive maintenance cycles, minor repairs, liaising with building contractors and the property services helpdesk, security of keys, building checks, overseeing visitor parking, collection and deliveries, working on the set-up of some corporate events and ensuring our buildings are safe, secure, clean, tidy and fit for purpose.You will need to have some experience of working in a building facilities and customer service environment as part of a busy team. Ideally you will have undertaken some formal training in property and facilities related subjects covering the health and safety of yourself and others.The successful candidate must be proactive and able to work under their own initiative, as well as contributing to team working. You will be an ambitious and innovative individual who is focussed on providing good customer service, with excellent communication skills to deal with customers and colleagues at all levels. A full driving licence and the ability to work flexibly are essential for this role.Applications close on Monday 4th May 2026For informal enquiries or a discussion about the job role, please contact our Facilities Manager, Richard Panter on or by email at: or our Site Facilities Manager, Gavin Barber on or to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment. Overall purpose of the job To monitor, manage and assist in ensuring that all CCC corporate properties are fit for purpose, are safe for our customers and staff to utilise daily and our contractors adhere to the internal processes set out within our service level agreements with specific attention to adherence to health and safety whilst working within an operational building. To check, oversee and carry out small building repairs, where possible and when required be responsible for budgetary expenditure to facilitate repairs. Monitor and oversee the cleaning, security, waste management and grounds maintenance contracts at all our corporate sites throughout the county for compliance to standards. Manage contractors while on site, assisting with agreeing site access and ensuring that internal processes are always adhered to ensuring safety and compliance within an operational working building. Audit and report on maintenance issues through the appropriate route Performance and Risk management issues are recorded requiring good IT skills to use the FM Concerto system. To provide leadership and support to colleagues within Property on all matters relating to building maintenance, access, security, Councillor support and civic duties throughout the corporate Property Portfolio. (main accountabilities are listed in the attached Job description) Qualifications, knowledge, skills and experience The ideal applicant will have good communication and organisational skills, the ability to work individually as well as part of a team. Full details of requirements for qualifications, skills and experience are detailed in the attached person specification. Our benefitsWe value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage A comprehensive wellbeing package to cover all aspects of wellbeing , both in and out of work, which can also be accessed by your family Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme Take your bank holidays flexibly to better suit your personal circumstances Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings Access to development opportunities , apprenticeships and qualified coaches to support your personal and professional growth Paid volunteering hours each year so you can make a positive impact on our community during your normal working day Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network Opportunities to nominate and receive Employee Recognition Awards An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemesTake a look at our Employment Benefits Brochure attached to this advert to find out more.Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.Our four values are central to our culture, driving everything we do.We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don't meet every single requirement in the job role but think this could be you, please don't be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.We are proud to be a Disability Confident Leader. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Through a Guaranteed Interview Scheme, we will offer an interview to all applicants who disclose a disability and meet the essential criteria for a job vacancy. On your application form you can indicate you are disabled. Some examples of reasonable adjustments during the recruitment process could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.The following content displays a map of the job's location. (C) OpenStreetMap contributors Site Facilities Officer Salary £28,598 - £31,022 Salary Frequency Annual Working Hours 37 Job Reference Ref/1757/8367 Contract Type

The primary purpose of this role is to establish, develop, and manage the delivery of high-quality services and operations across a multi-let office building, on behalf of the Landlord. This includes overseeing all services provided to occupiers, ensuring the smooth and efficient running of the property. The role also carries responsibility for maintaining full compliance with statutory regulations, internal policies, and industry best practices, while consistently delivering a safe, welcoming, and professional environment for all Occupiers. Property Outline This position is primarily based at the Arbor, 255 Blackfriars Road - a vibrant, multi-occupied, high specification property located in Blackfriars which will form part of the Bankside Yards development. The site offers 225,000 ft of diverse office space for the next generation. While the Arbor will be your focus, the role may also include involvement with other high-profile properties managed by Ashdown Phillips & Partners across London The Arbor has a service charge budget of circa £4m with a year-end date of December 31 st . On-site Reports (all 3 rd party) Security Service Partner. Front of House/Reception Service Partner. Cleaning Service Partner. Mechanical and Electrical maintenance Service Partner. Communication Lines Contract managers for Security, Front of House and Cleaning Services. Day to day management and monitoring of M&E contract staff and sub-contractors. On site contracted service team manager meetings on a weekly basis to ensure coherent working. Fabric maintenance contractors - communicating with contract manager. Client Landlord; the Landlord's architect, surveyors, consultants, insurance agents & surveyors, marketing agency and letting agents. Ashdown Phillips & Partners; MD, Directors, surveyors, consultants, staff and fellow centre/building managers. Health & Safety Consultants; asbestos surveyors, Local Authority H&S Officers. Regional Fire Brigade; Fire Officers. Occupiers: their consultants, fit out agents and contractors. Key Objectives Ensuring compliance with regulations and health, safety, environment and security standards. Supporting the monitoring and management of budgets to ensure costs, quality standards and efficiencies are achieved to target. Work with key stakeholders in developing and managing events at the property. Contribute to developing strong relationships with occupiers through dynamic engagement opportunities. Drive the company's and Arbor's Environmental Social Governance (ESG) pledge and act as an ambassador for Ashdown Phillips in communicating the Clients objectives in relation to sustainability. Support the Senior Facilities Manager on working and fostering relationships with the local community in establishing the property as part of a wider network support CSR initiatives Key Accountabilities Ensure the cost-effective provision of agreed Facilities Management services for the Landlord, as required. Responsible for the procurement of, and subsequently manage, the provision of relevant services (e.g. M & E, Security and Cleaning), ensuring optimum service standards from internal/external sources. Drive a culture of continuous improvement. Manager monthly meetings with all service partners, including completion of key performance indicators. Contribute to the forecasting, and then subsequently monitor and control budgets, ensuring costs are properly allocated against the respective property schedule, contained within agreed levels, and corresponding reports provided as required and agreed with the Senior Facilities Manager and Property Surveyor Ensuring compliance with all statutory and internal obligations applicable to the ongoing occupation, operations and maintenance (including project work) of the Property. Maintain, establish and develop appropriate relationships and communication channels with all occupiers and other stakeholders (including members of the public, colleagues, line manager and client representatives) to ensure that service levels are maintained and improved having regard to relevant budgetary constraints. Manage and develop relationships with the service partners to ensure compliance with contracts and continued delivery of agreed services. Ensure all building services and life safety systems are maintained within relevant scheduled frequencies and inspections deadlines. Respond to out-of-hours emergency calls. Ensure the Senior Facilities Manager is kept appraised on operational matters. Coordinate and manage ad hoc fabric repairs within the property. Oversee emergency preparedness and response plans (fire drills, evacuation procedures). Oversee documentation for emergency procedures and safe systems of work in conjunction with our Duty Holder responsibilities Monthly reporting on building operations and performance. Monitor utilities usage and suggest sustainability initiatives. Deputise the Senior Facilities Manager in their absence. Ad hoc duties commensurate with the role. Personal Specification These are the minimum key areas of knowledge, skills and experience. Working knowledge of current statutory legislation and regulations, especially regarding Health, Safety and Environment. IOSH qualification is essential. Knowledge and experience of managing contractors and service levels (e.g. M & E, security and cleaning) associated with a retail, office or business park/estate, and within agreed budgets. Problem solving skills to continue to match resources to achieve various service requirements. Good knowledge of service charges and budgeting techniques. Excellent organisational and time management, able to meet tight deadlines and respond in emergency situations. Self motivated and able to work on own initiative without ongoing direct supervision. Resilient and adaptable, with a continuous improvement mindset Excellent interpersonal and communication skills able to effectively communicate at all levels and operate comfortably as part of a multi skilled team. Willingness to adopt a flexible approach to working patterns to respond to the changing needs of the property. High attention to detail and commitment to quality service delivery Previous facilities management or management experience in either retail or mixed use environment, ideal but not essential. Interest in the property sector and an understanding of the occupational requirements of tenants. Good IT skills in particular Microsoft Word and Excel. Interested? Apply here Complete our short form and upload your CV to express your interest in applying.

A leading company in the property sector based in Manchester is seeking a Customer Success Manager. The role involves managing partner relationships, overseeing contracts, and ensuring exceptional partner experiences. You will need proven experience in B2B Customer Success or Account Management, along with the ability to solve problems and engage effectively with stakeholders. The position offers a market-competitive salary, hybrid working arrangements, and various company perks.