2162 jobs found

Senior Internal Audit Manager - Treasury and Liquidity Risk- UK-based foreign Bank Senior Audit Manager - Treasury and Liquidity Job Overview: The Senior Audit Manager (SAM) will play a critical role in delivering professional, independent, risk-based audits throughout the Bank. The SAM is accountable for planning, execution, reporting and issue validation for allocated audits. The role requires a proactive approach in understanding and evaluating the risk profile of allocated auditable entities, identifying key risks, communicating control deficiencies effectively, and ensuring timely resolution in collaboration with management. The role is primarily an individual contributor position with accountability for complex audits, rather than a people management role. This role offers the opportunity to contribute to a dynamic, small banking environment, delivering significant impact on the governance, risk, and control framework. Responsibilities: Audit Planning and Execution: Contributes to risk assessment and plan development and is accountable for delivering allocated audits within the approved plan, ensuring alignment with regulatory requirements and the Bank's risk profile. Lead and conduct risk-based audits across the bank, including areas such as financial and regulatory reporting, treasury, credit, risk management; ensuring scope, adequacy and comprehensive risk coverage. Ongoing risk monitoring of allocated auditable entities and tracking emerging risks. Accountable for agreeing action plans, validating issue remediation, and escalating overdue or inadequate actions to the Head of Internal Audit and Audit Committee where necessary. Independent and Professional Delivery: Work independently to execute audit methodologies, engage with stakeholders, agree on findings, and deliver quality audit reports and work papers with minimal oversight. Maintain objectivity and impartiality in all aspects of audit delivery, adhering to the Internal Audit Charter and Chartered Institute of Internal Auditors' Code of Ethics. Stakeholder Engagement: Actively communicate and build relationships with senior management to provide assurance of control effectiveness. Challenge management constructively on risk and control issues, ensuring alignment with regulatory expectations regarding liquidity, capital adequacy, and credit risk governance. Control Evaluation and Risk Mitigation: Evaluate the design and operating effectiveness of internal controls, identify gaps, and assess compliance with UK regulatory standards and the Bank's policies and procedures. Integrate IT and operational risks into audit scopes where applicable, providing value-added recommendations to address deficiencies. Leadership and Continuous Improvement: Assist the Head of Internal Audit and support continuity of audit delivery and stakeholder engagement during short absences. Promote innovation in audit practices, adopting tools like data analytics and advanced methodologies to enhance audit effectiveness. Skills and Experience required: Technical Expertise: In-depth knowledge and understanding of financial and regulatory reporting (including ILAAP and ICAAP), credit, and treasury products. The ability to integrate IT and data considerations into business and prudential audits. Qualifications: Professional certifications such as CIA, ACA, ACCA, or CISA required. Audit experience within the financial services industry, with a strong understanding of UK regulatory expectations (PRA/FCA). Core Competencies: Strong communication and stakeholder management skills, with the ability to influence and challenge senior executives. Demonstrated experience in leading and delivering audits independently, producing high quality reports, and resolving complex issues. Proactive, detail-oriented, and capable of managing competing priorities. #

Yolk Recruitment is proud to be working in partnership with the Welsh Revenue Authority (WRA) to recruit a Stakeholder Engagement Manager for an exciting newly created opportunity within their Strategy team on a 2 year fixed-term contract. Please note, Welsh language skills are essential for this position. About Welsh Revenue Authority (WRA) WRA is responsible for Land Transaction Tax and Landfill Disposals Tax, raising vital revenue to support essential public services across Wales, including the NHS and schools. WRA also plays an important role in supporting the future design of tax in Wales. The Role As Stakeholder Engagement Manager, you will support the Head of Stakeholder Engagement in ensuring the effective planning and delivery of WRA's external engagement programme. This role provides operational leadership, bringing structure, coordination, and consistency to engagement activity across the organisation. You will help embed a centralised and professional approach to stakeholder engagement, allowing senior leaders to focus on strategic direction, high-level relationships, and wider organisational influence. Key Responsibilities Lead the end-to-end coordination, delivery and evaluation of WRA's external engagement programme (events, webinars, meetings and customer-facing activity) Maintain and manage a central engagement and events calendar for improved visibility and prioritisation Develop and embed consistent processes, templates and standards for high-quality engagement delivery Coordinate stakeholder data within CRM/SRM systems, ensuring compliance and accuracy Ensure all engagement activity meets GDPR requirements and Welsh language standards Provide guidance and support to colleagues planning and delivering engagement activity Support communications activity linked to engagement delivery and agreed KPIs Monitor external trends, policy developments and sector activity to identify risks and opportunities Provide structured insight, horizon scanning updates and recommendations to inform planning Represent WRA externally and build strong stakeholder relationships across Wales Essential Skills & Experience Experience in bilingual stakeholder engagement, communications, or event management Experience working with Stakeholder Relationship Management systems (CRM/SRM) Strong organisational skills and ability to manage multiple priorities Confidence engaging with a wide range of internal and external audiences Knowledge of Welsh language compliance requirements Experience in horizon scanning, policy monitoring or strategic analysis is also desirable. Welsh Language Requirement Welsh language skills are essential and will be assessed during the recruitment process: Reading: Level 5 (full understanding of work-related material) Speaking: Level 5 (fluent) Understanding: Level 5 (understands all work-related conversations) Writing: Level 4 (can prepare most written work in Welsh) Location & Working Pattern Attendance at the Cardiff office will be required depending on business needs. The successful candidate will also be required to travel across Wales periodically to attend engagement events and capture content, with busier periods throughout the year. Benefits Civil Service Pension with employer contribution of 28.97% 31 days annual leave + bank holidays + 2 privilege days Flexible and hybrid working Tusker car scheme Vivup Cycle2Work scheme and season ticket travel advances Lifestyle discounts (shopping, restaurants, entertainment) Wellbeing hour each week Access to subsidised sports groups Family-friendly leave policies Free Welsh language courses and time off to learn Staff diversity networks Free counselling and support services via Vivup EAP and Your Care Health platform Candidate Information Sessions If this seems like a role you'd be interested in, join WRA for their virtual Candidate Information Sessions. Please register for one of the sessions below: Register here for 12.30pm on 20 May: Business Wales Events Finder - Candidate Information Session - Stakeholder Engagement Manager Register here for 4.00pm on 20 May: Business Wales Events Finder - Candidate Information Session - Stakeholder Engagement Manager To Apply To apply, please submit your updated CV and a Personal Statement (up to 1,250 words) demonstrating how you meet the following Success Criteria: Behaviours - Communicating and Influencing: Able to communicate clearly and confidently with a range of audiences. Managing a Quality Service: Delivers high standards and consistency in all engagement activities. Strengths - Organiser: You make plans and are well prepared. You seek to maximise time and productivity. Experience - Experience in working in bilingual stakeholder engagement, event management, or communications. Experience working with Stakeholder Relationship Management systems. Technical Knowledge - Knowledge of Welsh language compliance requirements. Closing Date: Sunday 31st May 2026 at 11:55pm

Quality Auditor Salary: Competitive salary Benefits: Company share save scheme, Competitive matched pension up contributions, Life insurance up to 4x salary Location: Devizes, SN10 2EU Ways of Working: Site Based Hours of work: 4 on 4 off / 18:00 - 06:00 Contract Type: Permanent Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food, both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Greencore Desserts is based in Devizes, Wiltshire, and specialises in making chilled desserts such as tarts, yum yums, doughnuts, pies and pastries. The site employs over 550 people and is one of three factories that are part of the Bakkavor Desserts sector in the UK. What you'll be doing In this busy and hands-on role as a Quality Auditor, you'll audit, monitor, and continuously improve quality systems and procedures across site operations. Working closely with operational teams, you'll provide practical technical support while maintaining and promoting quality and food safety standards in line with Greencore, customer, and legal requirements, with guidance from the QA Supervisor or Manager. Role Accountabilities • Audit compliance with QMS, GMP, and HACCP, raising clear non-conformances and driving corrective actions to closure • Apply an inquisitive audit mindset to identify root causes and reduce repeat non-conformances • Conduct traceability audits, efficiently retrieving data and presenting findings clearly • Complete sampling activities to schedule, including microbiological, nutritional, swabs, and organoleptic testing • Prepare, facilitate, and trend taste panels, escalating out-of-specification results and recommending improvements • Calibrate factory measurement equipment to schedule and manage out-of-tolerance actions • Support investigations into complaints, incidents, and out-of-specification results through audits and data analysis • Support NPD trials and product launches, including testing, shelf-life assessment, and taste panels • Provide day-to-day technical support to factory teams, audits, and customer visits • Contribute to Technical KPI delivery through audits, investigations, and proactive improvement actions • Work safely at all times, promoting strong health, safety, and environmental standards What we're looking for • A strong understanding of quality systems, GMP, HACCP, and traceability within a manufacturing environment • A proactive, detail-focused approach with a natural curiosity to challenge and improve standards • Confidence working hands-on on the factory floor, providing clear and practical technical guidance • Ability to audit effectively, identify root causes, and drive corrective and preventative actions • Strong communication skills, able to engage confidently with colleagues at all levels • A collaborative mindset, working effectively within cross-functional teams • Good organisational skills, with the ability to manage multiple priorities to deadlines • Commitment to continuous improvement and personal development • A positive, resilient approach aligned to Greencore values We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return • Competitive salary and job-related benefits • Holidays • Competitive matched pension contributions • Life insurance up to 4x salary • Company share save scheme • Greencore Qualifications • Exclusive Greencore employee discount platform • Access to a full Wellbeing Centre platform • Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career.

Who We Are At the Follicular Lymphoma Foundation (FLF), we are unapologetically bold. We exist for one reason: to accelerate a cure for follicular lymphoma and to do it fast. Follicular lymphoma is a slow-growing but currently incurable blood cancer, and we are determined to change that reality. We are not waiting for permission. We are not following the status quo. We are focused, agile, and ambitious backing breakthrough science, driving global collaboration, and amplifying the voice of patients everywhere. The FLF is a fast-growing, dynamic charity start-up with global ambition and the determination to reshape what is possible for people living with follicular lymphoma. As we scale rapidly under the leadership of our new Global CEO, we are building a team that shares the urgency, creativity and courage to challenge convention and push for real impact. Our research program supports an increasing range of investigations: unique early phase clinical trials, late-stage pre-clinical projects with a clear path to the clinic and companion studies such as biomarker development and liquid biopsy technologies. We are expanding our research team to ensure that we remain at the forefront of scientific advances and accelerate progress in lymphoma. Overview We are a small, global charity with an ambitious mission and growing international reach. As our portfolio expands, we are strengthening our infrastructure, including implementing a robust Grants Management System to support efficient and scalable funding processes. We are seeking an energetic and proactive Grants & Programmes Manager to lead the end-to-end delivery of grant-funded programmes and research funding schemes. The role oversees the full grant lifecycle, from call setup and peer review through to award monitoring and close-out, ensuring strong governance, meaningful impact, and operationally deliverable funding proposals. Role Accountabilities and delegated authority Work in alignment with the Foundation s values and maintain the reputation and standing of the Foundation. Ensure confidentiality is always maintained and adhere to General Data Protection Regulations across all areas of work. Carry out any other duties within the scope and purpose of the role as requested by their line manager. Key Responsibilities: Funding Scheme Delivery Develop application forms and applicant guidance. Set up and manage funding rounds on the Grants Management System (GMS). Coordinate peer review processes and committee meetings. Draft minutes, feedback, outcome notifications, and award letters. Support grant activation and contracting processes. Grant & Programme Portfolio Management Translate funding agreements into delivery plans, milestones, and timelines. Monitor progress, budgets, and reporting schedules. Manage grant variations, extensions, and stakeholder queries. Work with finance to review claims, invoices, and financial reports. Central ownership and coordination of grant governance, compliance, and audit readiness across the funded portfolio. Monitoring, Evaluation & Reporting Design and implement monitoring and evaluation frameworks. Collect and analyse impact data and produce funder reports. Contribute to organisational impact reporting and learning. Embed beneficiary or patient voice where appropriate. Proposal Development Support Contribute programme design, delivery plans, and measurable outcomes to proposals. Ensure proposals are operationally deliverable and evaluation ready. Systems & Process Improvement Act as a proficient user of the Grants Management System. Support system development, implementation, and optimisation. Identify and implement workflow improvements. Cross-Organisational Working Provide clear information about awards to internal stakeholders. Build strong relationships with applicants, reviewers, and grant holders. Support wider team objectives and organisational priorities. Where This Fits: Growth, Evolution & Future Scope This is a new role, created to reflect and support the ambitious next phase of FLF s growth. Person Specification Essential Degree-level education (scientific discipline or equivalent experience preferred). Experience managing research grants or grant-funded programmes. Strong understanding of grant lifecycle processes. Experience with monitoring and evaluation frameworks. Experience with financial reporting and budget oversight. Excellent written communication and organisational skills. Strong attention to detail Digitally confident, with experience using grants management systems. Project management skills to oversee multiple projects, stakeholders and timelines. Desirable Knowledge of medical research funding environments. Experience supporting funding proposal development or restricted funding. Hours of Work: This is designed as a full-time role, though we are open to discuss a 0.8 FTE position. Location: UK-based, the expectation is for 1-2 days per week at the Follicular Lymphoma Foundation, 417 Finchley Road, London NW3 6HJ. Diversity: FLF recognises the importance of diversity and encourages people from any background to apply for this role, provided they have suitable experience and ability as indicated in this specification. Benefits: Competitive salary. Opportunities for professional development and career advancement. Collaborative and supportive environment. Contribution to impactful research that can improve patient outcomes. Flexibility.

Morgan Hunt currently require a Estates Manager for NHS Trust based in West Midlands on a Temporary basisPay Rate : £30ph to £35ph Ltd Hours:37.5 hrs Mon to Fri.Location: West MidlandsDuration : 6 months on going contract Job Role Responsible for the operational management of the Trust's estate at the designated site(s), including all building and engineering systems, roadways, footpaths and grounds, and for ensuring that these are maintained to the appropriate NHS and statutory standards in order to deliver a high quality care environment for the Trust's patients.Has overall responsibility for the provision of an efficient, effective and safe patient focused maintenance service, within the allocated budgets, using Directly Employed staff and Contractors, and through the development of suitable operational plans and maintenance programmes, ensuring that engineering maintenance, including contract work is carried out to appropriate standards and specifications. Leads the on-going development and continuous improvement of the maintenance and repair services within his/her remit, and undertakes Authorised Person duties as required, in areas such as Specialised Ventilation, Medical Gases, Decontamination and Water Safety.Provides expert specialist and professional building and engineering expertise to other estates staff, directors, and senior management of the organisation, and may also advise external agencies. Main Duties and Responsibilities Manages both Directly Employed and Indirect Labour i.e. Contractors to ensure the operational effectiveness of the planned preventive and reactive (repairs) maintenance services for all Trust buildings, engineering plant and equipment, and grounds. Line management responsibility for the Assistant Estates Managers and their respective teams, and ensures that managerial/technical responsibilities and objectives for the team members managed are clearly defined and that managers and members of the maintenance team are developed and supported to make an effective contribution to the corporate objectives of the Trust, and delivery of the day to day maintenance service for the benefit of the Trust's patients. Develops and maintains effective open and transparent channels of communication to ensure that all members of staff are kept informed in a timely and appropriate manner of matters relating to their roles, such as via regular team meetings. Facilitates effective communication and co-operation within the Estates directorate, and with the Clinical Care Groups, Corporate Departments and the relevant external organisations, such as key Suppliers to the Trust. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Our client is a well-established UK-based waste and recycling service provider delivering reliable, compliant and environmentally responsible waste solutions to commercial clients across a range of sectors. With a strong focus on sustainability, operational efficiency and customer service, they support organisations in reducing landfill waste, improving recycling performance and meeting environmental obligations through tailored collection and disposal services. Working closely with their customers, our client is committed to providing practical, cost-effective solutions that promote cleaner and more sustainable business operations. Due to continued growth, they are now looking for a Finance Assistant to support the Finance Manager. This is a varied and hands-on position within a two-person finance department, offering exposure to all areas of day-to-day accounts and finance administration. The successful candidate will play an important role in supporting the smooth running of the finance function and must be comfortable working independently as well as part of a close-knit team. Key Responsibilities: Processing purchase invoices Raising and managing sales invoices Accounts payable and accounts receivable duties Bank reconciliations Supplier statement reconciliations Posting payments and receipts Assisting with credit control and chasing overdue payments Maintaining accurate financial records using Sage Supporting month-end procedures Assisting with VAT preparation and reporting Handling supplier and customer account queries Producing basic finance reports when required Filing and maintaining organised financial documentation The Candidate: Previous experience within as a finance assistant or finance manager Commutable to Emersons Green 5 days per week AAT qualifications or similar finance studies would be advantageous but are not essential. Experience using Sage accounting software Good working knowledge of Microsoft Excel and Outlook Strong attention to detail and high levels of accuracy Good organisational and time management skills The ability to manage workload effectively in a busy environment Strong communication skills and a professional manner A flexible and proactive approach to work

Major Incident Manager A fantastic opportunity has arisen for a Major Incident Manager to join our London based law firm on a permanent basis. Major Incident Manager Responsibilities and Duties: * Major Incident Management within shift and OOH on rotation. * Oversee and drive Incident Management activities, including the resolution of Major Incidents. This will often involve bringing together multiple global teams and resources to bring about the efficient and effective restoration of service. In addition to managing technical resolution, the team is expected to communicate progress within the wider IT community. It is therefore essential that the Major Incident and Experience Manager is highly customer-focused and can effectively communicate with people across all levels of IT management. * Work to improve the reliability of IT Services and the end-to-end Customer Service through Experience Level Management. Also, play an active role in the Experience Management Group (XMG) - chairing the forum where required. * Drive both reactive and proactive Problem Management activities, including the collation and analysis of data that helps manage activities in the follow-up to major incidents and identifies general trends. Work with technical teams using this data to drive root cause elimination as part of an incident reduction programme. * Retain a working knowledge of the Change and Release Management processes to enable appropriate feedback/decisions on Changes linked to Major Incidents and to ensure that the processes within this area, in general, dovetail appropriately and remain fit for purpose. * Compile, review and present regular MI (operational reporting, global KPIs, service reporting) through PowerBI, ServiceNow and MS Products. * Guide and manage the outsourced Incident and Problem Management teams. * Ensure the Incident and Problem Management processes and templates are clear, fit for purpose, communicated and followed. * Work towards targets and ensure documentation is produced in a timely and accurate Major Incident Manager Knowledge, Sills and Experience: * Experience of managing major, and complex, system failures and issues. This will include demonstrable, and structured, diagnostic and problem-solving skills. * Strong leadership skills with the ability to motivate and manage technical teams during high-pressure situations. * Ability to analyse complex technical information to identify patterns and trends that can lead to a swift resolution of incidents. * Deep knowledge of service management processes, particularly Incident, Problem and Change Management. * Dealing with complex operational IT issues, ensuring that they are resolved and communicated in an effectively and timely fashion. * Maintaining appropriate, accurate and robust templates, processes and documentation. * Experience of using ServiceNow as a Service Management toolset. * Awareness of local and regional sensitivity issues. * Familiarity with cloud services and managing incidents in a cloud-based environment. * The post-holder should be qualified to minimum of ITIL Foundation (v4) level. Major Incident Manager In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business

An exciting opportunity has arisen with a leading housing association based in Fife. They are looking to appoint a confident and well presented Clerk Of Works/Project Manager to deliver Repairs planning, Voids management and Maintenance projects across their housing estate.Sitting within the Assets and Maintenance team, this role will have you overseeing a variety of upgrades, repairs and capital projects within their housing team in line with their '30 Year Plan'. This can range from upgrades programs such as roughcast and windows through to large scale, ground up new build homes.This is a permanent contract with a strong holiday offering and staff benefits. (40 Days holiday & up to 17% pension). Flexi and hybrid is working however this is mostly a site/office based role.This position will have you overseeing the daily operation of the association with a specific focus on the delivery of upgrades and repairs within the estate. You will be both customer and contractor facing in dealing with escalated issues and ensuring the business steers in line with strategic and operational goals.The successful candidate responsible for negating the challenges of social housing at various levels. Therefore a firm understanding of social housing and strong technical knowledgeable of housing is required. Strong IT skills are also required for this position due to the high level of reporting and compliance involved.Salary circa £40k + £3k Car allowanceIf you are interested in hearing more about this opportunity, please forward your CV to myself at and I will reach out. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Kinaxia are looking to recruit a Recruitment Resourcer to join their team at their site in Warrington. The role of the Recruitment Resourcer will be to support the attraction, sourcing, screening and coordination of candidates across the Group, with a primary focus on Class 1 Driver recruitment alongside wider support for central recruitment activities. The Recruitment Resourcer will work closely with hiring managers and the wider team to deliver an efficient, high-quality recruitment service and ensure a strong pipeline of suitable candidates. Monday - Friday 40 hours per week Competitive salary Additional benefits: Life assurance Pension Opportunity for training and development Full Uniform and PPE Onsite Parking Cycle to work scheme Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years' service) Job Role: Build strong working relationships with hiring managers to understand operational recruitment needs, predominantly for Class 1 Drivers, with additional support across other business functions as required. Source and attract candidates using job boards, CV databases, social media, referrals and direct sourcing methods to maintain a consistent pipeline of suitable applicants. Manage the initial screening process for all driver and operational applications, including qualification checks, right to work verification and background checks to ensure candidates meet role requirements. Coordinate interviews, assessment days, inductions and onboarding activities, ensuring a positive candidate experience throughout the recruitment process. Upload and manage job adverts through the Applicant Tracking System (ATS), ensuring vacancies are advertised effectively across relevant job boards and careers platforms. Proactively search for new recruitment channels and sourcing methods to support driver attraction and improve recruitment outcomes in a competitive market. Maintain accurate candidate records and recruitment activity within the ATS and internal systems. Support the wider recruitment team with administration, reporting and recruitment campaigns across the central recruitment function. Assist with recruitment KPI reporting, including driver recruitment activity, candidate pipelines, time to hire and other recruitment metrics to support continuous improvement. Monitor recruitment inboxes, telephone calls and messaging systems to provide an efficient and professional service to candidates and hiring managers. Support recruitment events, job fairs, apprenticeship initiatives and industry engagement activities to promote the Group as an employer of choice. Act as an ambassador for Kinaxia, promoting careers within logistics, apprenticeships and the wider transport industry. Skills & Experience Previous experience within recruitment, resourcing, talent acquisition or recruitment administration. Experience recruiting drivers, logistics or warehouse staff would be advantageous. Strong communication and relationship-building skills. Ability to work in a fast-paced environment and manage multiple vacancies simultaneously. Good organisational skills with strong attention to detail. Experience using Applicant Tracking Systems, job boards and Microsoft Office applications. Proactive and adaptable approach with the ability to work independently and as part of a team

Your new company This role is working for Hays, a FTSE 250 recruitment leader with a global footprint, combining decades of expertise with a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading tech. With deep specialism across STEM and digital domains, Hays leverages data-driven insight and a worldwide tech talent network to help organisations secure the skills they need today and for the future. Backed by significant investment in its technology transformation and strategic partnerships, Hays is shaping the future of tech recruitment and supporting businesses as they build tomorrow's workforce. Your new role The Demand & Capacity Manager ensures that Technology Operations has the resources, capacity, and performance headroom needed to deliver stable, predictable, and scalable services globally. The role is responsible for forecasting demand, analysing consumption trends, modelling capacity needs, and identifying risks related to saturation, seasonal patterns, and strategic growth. This includes coordinating with Finance, PMO, Service Performance Management, Engineering teams, and vendors to ensure that demand is understood, capacity is planned, and costs are optimised across infrastructure, platforms, cloud, and global operations. Core Responsibilities: Own the global demand and capacity management framework across infrastructure, cloud, platforms, and operational delivery services. Develop and maintain capacity models incorporating historic trends, business forecasts, and technology growth patterns. Forecast demand for infrastructure resources, cloud consumption, platform usage, licensing, storage, workloads, and workforce/operational capacity. Identify saturation risks, constraints, seasonal spikes, and capacity-related service vulnerabilities. Provide capacity insights to PMO reprioritisation, investment planning, and readiness assessments. Work with Service Performance Manager to correlate capacity with stability, recurrence patterns, and performance bottlenecks. Partner with Vendor/Contract Manager to assess vendor capacity commitments, delivery models, and scalability. Collaborate with EA to ensure capacity plans align with technology roadmaps and transformation initiatives. Ensure appropriate capacity for major business events, releases, migrations, and peak periods. Maintain regular reporting covering consumption, forecasts, risks, and recommended actions. Accountable for the accuracy and quality of global demand and capacity forecasts. Ensure capacity risks are identified early, documented, communicated, and mitigated with clear action plans. Maintain a single source of truth for demand, consumption, and capacity insights. Provide leadership with proactive recommendations for investment, optimisation, and scaling actions. Drive alignment between capacity planning, financial forecasting, and platform/infrastructure strategies. Prepare and run capacity governance routines including monthly capacity reviews. Ensure readiness and capacity availability for major business or technology events. Support cloud optimisation and FinOps activities with accurate consumption modelling. Collaborate with operational teams to ensure capacity actions support service stability and avoid degradations. Global Delivery & Collaboration: Work with Regional Service Managers to capture local demand patterns, constraints, and capacity needs. Collaborate with EA to ensure strategic alignment with long-term architectural evolution. Partner with Infrastructure and Platform teams to understand scaling limits, performance boundaries, and capacity signals. Engage with PMO to validate capacity readiness for projects, migrations, and releases. Coordinate globally with MSPs (incl. Cognizant) to validate vendor capacity and delivery throughput. Work with Finance and Cost Management teams to validate budget impact, cost-to-serve models, and cloud consumption forecasts. Support Security and Compliance capacity requirements for logging, monitoring, DR, and backup workloads. Key Deliverable: Global Demand & Capacity Forecast (rolling 12-36 months). Capacity Models & Dashboards (infrastructure, cloud, platform, operational workload). Monthly Consumption & Capacity Report including risks, hotspots, and future projections. Quarterly Capacity Review Pack including investment proposals and optimisation insights. Capacity inputs for PMO readiness assessments, budgeting, and prioritisation. Documentation of mitigation actions for capacity-related risks. Cloud consumption models and cost-optimisation recommendations. KPIs & Success Measures: Accuracy of demand and capacity forecasts. Reduction of unplanned capacity-related incidents or outages. Timeliness of capacity reporting and insights. Optimisation impact (cloud savings, resource efficiency gains). Stakeholder satisfaction across Technology, Finance, Regions, and Vendors. Alignment of capacity with business demand and technology roadmaps. What you'll need to succeed Hands-on experience with automation platforms (ServiceNow Flow Designer, Power Automate, Rundeck, Ansible, Terraform, or similar). Scripting skills (PowerShell, Python, Bash, or equivalent). Understanding of monitoring and alerting systems (e.g., Dynatrace, Datadog, Splunk, Azure Monitor). Knowledge of ITSM processes (Incident, Problem, Change, Request) and workflow automation. Experience integrating automation with CI/CD, APIs, and cloud-native services. Strong understanding of identity models, RBAC, and secure automation practices. Ability nonrepresentational issues and translate them into automation solutions. Experience working with MSPs and global delivery models What you'll get in return Competitive base salary + bonus + benefits aligned to the seniority of the role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Summary Are you ready to embrace change? Are you an aspiring leader? Are you seeking to develop and deliver exceptional visitor experiences at unique places? If so, we're looking for a results-driven leader to take our visitor experiences to the next level across the North Coast Property Group, which includes globally recognised attractions such as the Giant's Causeway World Heritage Site, Carrick-a-Rede Rope Bridge and Mussenden Temple at Downhill Demesne. This role will be diverse, fast paced and rewarding. You'll drive visitor satisfaction, deepen connection to place through enhanced interpretation and storytelling, deliver innovative and engaging experiences and lead a dynamic team that strives for excellence. This is a leadership role that will create inclusive and memorable experiences for over 600,000 visitors from around the world. If you thrive in working in partnership, thinking creatively, leading and collaborating to achieve results, then this could be the next role for you What it's like to work here Flanked by the wild north Atlantic Ocean and a landscape of dramatic cliffs, for centuries the Giant's Causeway has inspired artists, stirred scientific debate, and captured the imagination of all who visit. Northern Ireland's North Coast is one of the largest and stunning portfolios within the National Trust, welcoming visitors from all over the world, who come to explore the iconic coastline. Working in the North Coast Property Group means contributing to the preservation and promotion of the Giant's Causeway, Downhill Demesne and Carrick-a-Rede Rope-bridge. Your efforts will help ensure that these special places are protected for future generations, while providing visitors with memorable experiences. The sense of purpose and fulfilment that comes from knowing that your work makes a difference is a significant part of what makes working here special. This is an operational role based primarily at the Giant's Causeway, with a property group team of approximately 100 passionate and enthusiastic staff and volunteers, working hard to provide exceptional and well cared for visitor services and life-long memories for our visitors. What you'll be doing You will have a deep understanding and relevant expertise to know what makes a great visitor experience. You will shape the end-to-end visitor journey, in collaboration with other colleagues, ensuring it is welcoming and memorable. You will work with all teams to ensure consistency and quality of service and access. You will use visitor feedback, audience insights and evaluation to shape and deliver a dynamic, inspiring and relevant visitor experience that connects with local and international audiences. You'll be continually looking for ways to enhance interpretation at our sites (indoors and outdoors) and will have the opportunity to create refreshed, inclusive and inspiring interpretation that brings our stories to life and deepens connection to our special places. You will collaborate with the marketing team and Business Development Manager to develop and execute appropriate marketing activity. You will also ensure that all promotional activities align with the National Trust's brand and values, maintaining a consistent and positive image of our places. You'll be leading a small team, creating a positive, confident and collaborative working culture. You will be skilled in building relationships and will work in partnership to co-create experiences that will appeal to specific key audiences. Key to your role will be working closely with colleagues to develop and deliver a joined-up property plan to share the history and significance of our properties. You'll be part of the Property Leadership Team, and the duty manager team, which means you'll have direct delegated budget management and compliance task responsibilities, as well as occasionally acting as duty manager or representing the General Manager. The National Trust is committed to the professional development of its employees. Whether through on-the-job training, workshops, or opportunities for advancement, you'll have access to resources that will help and support your professional development. Who we're looking for •knowledge of storytelling, interpretive planning, and curatorial practices that bring heritage to life. •ability to develop medium to long-term audience-led plans that align with organisational goals and audience needs •experience in managing visitor services or public engagement in a tourism, heritage, museum, or cultural setting •proven ability to use data and feedback to shape inclusive and relevant visitor experiences •led and developed staff and/or volunteers to deliver high-quality service •designed or co-created engaging interpretation and public programmes •ability to build effective relationships with internal teams and external partners to co-create experiences The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.

Our client, operating within the Defence & Security sector, is seeking a skilled PMO Lead to join their London-based team on a contract basis. This role is integral to the Project Operations (ProjOPS), focusing on the design, establishment, and leadership of a centralised Project Management Office (PMO). The PMO Lead will provide oversight, governance, and capacity building to enhance delivery capabilities for a portfolio of complex internal and strategic change initiatives. Key Responsibilities: Lead the design and establishment of a central PMO, embedding it as a core function within Project Operations Own the ongoing management and continuous improvement of the PMO to support delivery of large, complex projects Strengthen project management capability across the organisation through capacity building Develop and maintain the PMO operating model, standards, and toolkits Establish consistent governance, oversight, and performance reporting across all project types Maintain oversight of live project delivery, providing regular performance and risk reporting to senior management Support senior leaders with resource planning and deployment of project managers, understanding stakeholder demand Embed robust project management principles into key operational processes Act as a PMO coach and advisor, supporting project managers and senior colleagues Drive continuous improvement and support functional and cultural change in partnership with Organisational Change teams Job Requirements: Proven experience setting up and leading a PMO within complex programme or operational environments Strong background in PMO governance, reporting, risk/issue management, and assurance Experience supporting senior management with performance insight, decision making, and resourcing Ability to operate credibly at senior levels, influencing without formal line management Strong analytical, organisational, and communication skills Comfortable working across ambiguity and driving standardisation and improvement PRINCE2, MSP, PMP or equivalent project/programme management qualifications are desirable Additional Information: This role is Inside IR35 No line management responsibility, but significant functional leadership and influence Must be able to start quickly DV Clearance is mandatory If you are an experienced PMO Lead with a strong background in the Defence & Security sector and are ready to take on a challenging role, we would love to hear from you. Apply now to join our client's dynamic and impactful team in London.

Overview As Solus and Direct Line Auto Services come together as one team, we are growing our capability to support increased volumes and a wider range of services. The Vehicle Recovery and Movement Lead is a key role that provides first line leadership across our recovery and transportation operations, making sure our vehicles, drivers and processes run safely, efficiently and in line with legislation. You will shape how we manage vehicle recovery and movement across multiple sites, develop best practice, and drive improvements that help us continue delivering great service to our customers. Responsibilities Lead, coach and support a dispersed team, creating a positive culture and high standards across day-to-day operations Work with the Mobility and Insurance Manager to design, implement and monitor efficient systems for vehicle recovery and transportation Manage risk by delivering robust driver and vehicle audits and ensuring up-to-date compliance with all legislative requirements Plan and oversee maintenance schedules to minimise downtime of recovery vehicles Build effective relationships with operational stakeholders to support pricing, service quality and continuous improvement Maintain a central register of contracts, pricing and related documents Ensure all policies, procedures and procurement practices are followed Support wider business projects and collaboration across functions Qualifications Experience in multi-site vehicle recovery or transportation operations Strong organisational and influencing skills Ability to lead teams remotely and on site Clear communication skills, both written and verbal Confidence in identifying risks and making sound operational decisions Analytical and problem-solving skills Flexibility to travel to different locations as needed Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Join Our Team as a Subway Manager in Exeter ! Job Summary: Are you ready to take the lead at our vibrant Subway restaurant in Exeter. This is a 24-hour site, offering a fast-paced and dynamic environment for an experienced Manager to shine. If you have a strong background in the food industry, particularly in quick-service restaurants, and love leading a team, this could be the perfect role for you! What's in it for you? Competitive pay: £15.00 per hour Full-time role: 40 + hours per week Fun and engaging work environment Opportunities for growth and advancement Responsibilities: Manage day-to-day operations for smooth and efficient service in a 24-hour setting. Supervise and support our amazing team, providing guidance and training. Maintain high cleanliness standards and ensure compliance with food safety regulations. Oversee food preparation, ensuring top-notch quality and presentation. Handle customer inquiries, feedback, and complaints with a smile. Create staff schedules, manage inventory, and control expenses. Implement strategies to boost revenue and reduce costs. Qualifications: Previous experience in a managerial role within the quick-service restaurant industry, ideally with Subway or similar brands. Strong knowledge of food safety standards and regulations. Excellent team management skills, including training and motivating staff. Stellar communication skills to interact effectively with customers, employees, and vendors. Ability to thrive in a fast-paced environment while keeping an eye on the details. Nice-to-have Skills: Experience with food preparation and operational procedures. Familiarity with sandwich preparation and customisation. Background in managing a quick-service restaurant. Perks and Benefits: Company pension Discounted or free food Employee discount If you're a dedicated professional with a passion for the food industry and proven leadership abilities, we want you on our team at Exeter Apply now and embark on an exciting career with Subway.

General Bodyshop Manager Location: Reading Salary: Up to £70,000 per annum (Negotiable) / £90K+ with bonuses Hours: Monday to Friday, 45 hours per week Benefits: 30 days holiday, achievable bonus structure, Company Vehicle and many more We're looking for a strategic and hands-on General Bodyshop Manager / Operations Manager / General Manager / Accident Repair Centre Manager / Bodyshop Manager to oversee a high-performing accident repair centre in Berkshire with the looks to work towards covering all sites across Berkshire. This role suits a commercially-minded leader with a background in multi-site automotive bodyshop management and a passion for delivering quality, efficiency, and customer satisfaction. This is a fantastic opportunity to join a forward-thinking, customer-focused business that values operational excellence and staff development. Key Responsibilities of a General Bodyshop Manager / Operations Manager / General Manager / Accident Repair Centre Manager / Bodyshop Manager / Automotive Operations Manager: Develop and implement operational processes to maximise revenue across labour, parts, paint, and materials Maintain profit margins and ROI by managing resources, stock, and financial controls Ensure compliance with industry regulations, internal policies, and manufacturer standards Drive exceptional levels of customer service across all locations Create competitive pricing strategies and monitor performance through labour rates and discounts Lead monthly team meetings to improve staff engagement, training, and productivity Oversee quality control, audits, and ensure efficient site operations Implement strategies for business growth and long-term success Maintain strong relationships with insurers, fleet clients, and internal stakeholders Skills and Experience for a General Bodyshop Manager / Operations Manager / General Manager / Accident Repair Centre Manager / Bodyshop Manager / Automotive Operations Manager: Proven experience managing accident repair centres or automotive bodyshops Strong leadership and operational management skills across multiple sites or large-volume operations In-depth knowledge of bodyshop repair processes, estimating, paint, and panel operations Experience in budget management, P&L oversight, KPI tracking, and health & safety compliance Confidence in managing diverse teams including technicians, estimators, and admin staff Excellent customer service and problem-solving abilities Experience using Audatex or similar estimating systems preferred If you're a results-driven Bodyshop Manager / Regional Operations Manager / Accident Repair General Manager looking to take the next step in your career, this is your chance to lead a team with purpose and make a lasting impact. Click 'Apply Now' to take the next step in your career INDBS

Winner Recruitment has an excellent opportunity for an Account Coordinator looking to take their next step and join a successful and award-winning team. Winner Recruitment is a privately owned recruitment specialist UK company that has several clients across the UK within a variety of different sectors. The Account Coordinator will be responsible for all aspects of one of our newly acquired contracts to ensure that a high-quality consistent service is delivered to meet client requirements. This role will be responsible for delivering on the KPIs and SLA, working on-site with the client to ensure smooth operation success. Shift and salary: Wednesday to Saturday 4 x 10 hour shift - 08:00 to 18:00 £28,000 This role requires travel between Warrington, Bolton, Crewe and Tyneside, with mileage reimbursed for journeys outside of the primary location. Job description: Remotely manage and recruit for multiple clients and locations taking ownership building effective client relationships and operational delivery Based on various client s premises across the midlands patch millage will be reimbursed outside of your primary site location Overachieving KPIs Oversee and manage the daily implementation of the operational plan Regularly updating Regional Operations Manager with risks and potential opportunities Building strong client relationships and creating of positive client perception of Winner Recruitment Fully understand client requirements and ensure fulfilment of these is consistently achieved Recruitment of drivers and warehouse colleagues to be able to fulfil client requirements Plan and organise the assessment and induction process for all workers Accountable for overall compliance at sites and ensuring plans for contingencies are in place Effective worker management including absence, pay queries, performance, retention, etc. Undertake investigations and conduct disciplinary/grievances as and when required Attend weekly meetings with key stakeholders within the client's leadership team to review performance and delivery Plan and organise the induction process for new starters including a meet and greet and issuing of welcome packs/uniforms, etc. Responsible for accurate accident reporting and any insurance/claim issue that may rise Act in a calm, professional and proactive manner always which portrays a respectable image of Winner Recruitments company values The Account Coordinator will take a flexible approach to their working arrangements, particularly in relation to the re-assignment of duties that may be necessary when colleagues are away or during peak periods of work and on bank holidays. Onsite Coordinator Requirements: Travel to multiple client locations least 2-3 times per week across central region Full UK Driving licence and own vehicle Experience in building effective client relationships at all levels Experienced and successful at managing and delivering results. Experience in working with various reporting and forecasting tools. Experience with strong people management skills and enjoys a challenge and working to targets. Excellent communication and interpersonal skills with the ability to establish rapport with a variety of stakeholders at all organisational levels Excellent client-facing skills with the ability to build effective and sustainable relationships Self-driven, proactive, and results-oriented with a positive outlook, and a clear focus on quality and business profit. Uses own initiative and uses good judgement to make decisions Excellent organisational and time management skills Very good computer skills including MS Office (Word, Excel, and PowerPoint) Have strong leadership skills and be able to motivate and encourage good teamwork Be analytical and methodical in your approach to problems The ability to effectively handle a busy and varied workload, meet tight deadlines and prioritise effectively Resilient and able to work in an organisation that is undergoing change due to development and growth Onsite Coordinator Benefits: Wednesday to Saturday shift 4 x 10 hour shifts Salary:£28,000 per year depending on experience 28 days per annum + 1 day per each year s service Competitive Bonus scheme paid quarterly 1000 companies to inspire Britain Free onsite car park Career Development Flexible approach to weekends/bank holidays and peak time, you will be responsible for managing your own time If you are interested in this amazing opportunity, apply now to secure your role and one of our friendly team will call be in touch Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated, or used, in whole or in part, by third-party websites, without prior written consent from Winner Recruitment Job Types: Full-time, Permanent Additional pay: Bonus scheme Performance bonus Quarterly bonus Benefits: Bereavement leave Canteen Company events Free parking On-site parking Sick pay Work from home Schedule: 10 hour shift Day shift Every weekend Holidays Night shift Overtime Weekend availability Experience: Recruiting: 1 year (required) Licence/Certification: Driving Licence (required)

Job title: Business Development Manager (Logistics, Suppy Chain or Ports) Location : Dover Salary: c. 52,000 Hours : Monday to Friday, 37.5 hours per week The role: We are seeking a proactive, customer-focused Business Development Manager to join our client's growing team. The role will support the development of general cargo services and play a key part in driving new business opportunities. Benefits: 5 weeks annual leave + bank holidays Birthday leave Free Parking Generous contributory pension scheme Discretionary annual bonus scheme Private Health Care Life assurance Employee assistance programme 3rd party discounts Cycle to work scheme Benefits and reward platform Employee volunteering scheme Key responsibilities as the Business Development Manager would be: Manage daily interactions with general cargo customers, ensuring high levels of service and timely responses Support customer onboarding and align operational requirements across internal teams. Maintain regular engagement to identify service improvements and upsell opportunities Produce and maintain account management plans. Identify and qualify new commercial leads through networking and market insights. Support the preparation of proposals, tenders and customer presentations. Gather operational and financial data to support business cases and forecasting. Contribute to sales pipeline updates and support negotiations. Work closely with other teams to ensure customer expectations are met. Monitor service performance, escalating any issues or improvement needs. Support rate and tariff updates through materials preparation and customer communication. Maintain accurate KPI tracking for general cargo accounts within the CRM. Attend industry and trade events, ensuring leads are captured and followed up. Gather and share market intelligence on competitors, cargo flows and opportunities. Maintain accurate CRM records and prepare routine reports on market activity and customer performance. Assist in developing internal and external presentations and documents. Ensure compliance with relevant quality, safety, security and sustainability standards. Support commercial project delivery by coordinating tasks and monitoring progress. Contribute to discussions on improving service quality and operational efficiency. Support strategic initiatives led by the Head of Business Development. What success would look like as a Business Development Manager: Growth in general cargo revenue year-on-year. Strong customer retention and positive service feedback. Accurate, timely CRM updates and high-quality customer materials. Effective support across proposals, projects, events, and internal activities. Consistent delivery of key reports, insights, and commercial outputs. Experience and skills required: Experience in account management or business development in Logistics, Supply Chain or Port operations. Strong customer relationship management skills across multiple accounts. Understanding of supply chain operations and basic financial principles. Competent user of Microsoft Office. Ability to engage and influence senior stakeholders. Passion for growth, innovation and developing new supply chain solutions. Confident public speaker and effective external representative. Strong analytical skills with the ability to interpret market data Skilled in negotiation and constructive conflict management. Collaborates effectively with Marketing and cross-functional teams. Inclusive, adaptable and enthusiastic in a fast-paced setting. Strong written and verbal communication skills. Excellent planning, organisation, and attention to detail. Role model for integrity, respect and positive team culture. A full UK driving licence. Desirable: Project management experience Knowledge of quality, security or food safety standards Understanding of regulatory frameworks Next steps: If this sounds like the ideal position for you and you have the experience outlined above, then please apply and you will be contacted by a member of our team if your CV matches our requirements. If you would like any further information before applying, then please call Ellie - Permanent Consultant on (phone number removed) or email (url removed) New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles. The role is subject to a medical assessment including a Drug and Alcohol test, and a background security check to obtain a dock pass.

Reporting line: David Bartoli (Sales Director) Office location: The Ministry, London SE1 Hybrid working : 2-3 days a week UP3 is a fast-growing ServiceNow boutique consultancy working with complex, regulated enterprise organisations across public sector, CNI, transport, defence, and legal. We re looking for an Account Manager to own a portfolio of enterprise customers and drive YoY growth through strategic expansion, not volume selling. This isn t a renewals-only role. You ll be accountable for shaping and closing expansion opportunities, helping UP3 build predictable growth while ensuring customers secure more value from ServiceNow through the right mix of delivery, managed services and adoption. You ll work fairly autonomously, building long-term account plans, developing strong relationships at all levels, and acting as the voice of the customer internally, bringing first-class sales discipline and deal ownership: strong documentation and process, a clear view of why deals are won/lost, and the ability to run sales cycles end-to-end (prospecting, proposals, pricing and negotiation). Role and key responsibilities • This is a hands-on role in a high-expectation environment. You ll own a portfolio of enterprise accounts (5-6 small/medium sized) and be responsible for growing them. • Build trusted relationships with senior stakeholders and turn them into clear, long-term account plans. • Identify expansion opportunities across managed services, projects and new use cases. • Lead pricing, scope and contract conversations, and keep your pipeline transparent up to date. • Bring the customer perspective into UP3 and help shape how we support and grow each account. What you ll be selling You ll be selling high-value, consultative services (not software licences): • Managed Support Services (MSS) - product support, triage and issue resolution • Managed Development Services (MDS) - ServiceNow app development, days per year • Professional Services (PS) project-based delivery Most customers are mid-market (around (phone number removed) employees) and work in regulated or mission-critical environments. You ll also help them get more from ServiceNow through adoption/optimisation advice and AI-led automation initiatives. Who you ll be selling to • Mid-market enterprise and public sector orgs operating at national to global scale. • Regulated, mission critical environments (defence, CNI, transport, legal, healthcare). • Deep, long term customer relationships rather than transactional engagements. • You ll work with customers who rely on ServiceNow as a core operational and transformation platform. Deal profile, sales motion and compensation • Salary: Competitive salary and generous OTE (50/50), aligned to experience and overall target • Account model: Land and expand within existing enterprise customers • Typical deal sizes: £200k - £1m+ (with multiyear expansion potential) • Sales cycles: Expect 18-24 months, shorter than this is uncommon • Stakeholders: Platform owners, IT leadership, transformation leads and procurement • Growth expectation: c. 20-30% YoY growth across a small portfolio of accounts Success here comes from discipline, patience and credibility, not quick wins. We build genuine relationships with customers, have honest conversations about ROI, and use that trust to spot and close the right opportunities (while delivering real value along the way). What we re looking for You don t need to tick every box - if you recognise yourself in most of these, we d love to hear from you: • ServiceNow experience is a plus, but not a must-have - strong enterprise sales experience matters more. • Strong experience in enterprise account management or strategic sales. • Proven success growing revenue within existing customers (not just renewals). • Experience selling managed services, consulting or complex technology solutions. • Comfortable navigating long sales cycles and multiple senior stakeholders. • Good commercial judgement and a track record of owning deals from start to finish. • A clear, organised approach to pipeline and account planning. • Enjoys autonomy, accountability and high standards. What s in it for you? • A genuinely Great Place to Work - we ve been certified since 2022. Click here to hear more about what s it like to work at UP3 - Careers ServiceNow elite partner UP3 • Inclusive and supportive working environment. Click here to hear more about how UP3 supports Women in Tech - Women at UP3 ServiceNow Careers Elite Partner • Vitality private healthcare, GP access, Bupa dental care and onsite gym. • Enhanced parental leave package, pension (4% employer contribution) and life insurance. • Comprehensive training, professional development and career progression - we invest in our people and actively promote from within. • 25 days holiday (increasing with tenure), plus bank holidays. • £250 home office setup allowance to get your desk, chair and kit sorted. • Best in class tech stack, tools and training. We re committed to providing all you need to be successful in this role • Amazing customers and a best-in-class solution. Click here to see the type of customer success stories you ll be supporting - UP3 ServiceNow Case Studies And Customer Success Stories Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.