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Atrium Workforce Solutions UK Limited
UK & Ireland Employee Relations Associate Director
Atrium Workforce Solutions UK Limited
Contract Role - UK & Ireland Employee Relations Associate Director - England/Remote - 12 months - Inside IR35 We are seeking an UK & Ireland Employee Relations Associate Director - a senior, strategic leader and subject matter expert responsible for shaping and delivering employee relations strategy across the UK and Ireland. Operating as a trusted advisor to senior leadership, this role owns end-to-end ER processes, anticipates emerging workforce risks, and develops innovative, compliant solutions aligned to business objectives. The role delivers impact at functional, market, and business-unit level and is sought out for expertise on complex, high-risk, or precedent-setting ER matters. Role Overview: * Job Title: UK & Ireland Employee Relations Associate Director * Location: England/Remote * Contract Type: 12 months * Sector: Healthcare. * Extensive Employee Relations experience within the UK and Ireland, including strong expertise in local employment law and practice. * Proven track record of managing complex, high-risk ER cases and leading ER strategy in large or matrixed organisations. * Demonstrated ability to operate as a trusted advisor to senior business leaders. * Strong experience leading complex projects and driving organisational change. Key Responsibilities Strategic Leadership & Business Impact * Serve as a company thought leader and functional SME for Employee Relations across the UK and Ireland. * Partner with senior leaders to influence and shape business, workforce, and people strategies. * Participate in the development of market-level and site-level business strategy, translating ER insights into actionable plans. * Develop and manage ER business plans aligned to organisational and operational objectives. * Lead large, complex, and high-impact initiatives with segment-wide or market-wide influence. Employee Relations & Risk Management * Own end-to-end ER processes, ensuring consistency, scalability, and compliance with UK and Irish employment legislation. * Act as the primary escalation point for complex, sensitive, or high-risk ER issues. * Anticipate employee and organisational needs and proactively develop solutions to mitigate risk and improve outcomes. * Authorise deviations from ER standards and frameworks where business needs require expert judgement. * Identify and resolve technical, operational, and organisational challenges beyond immediate teams or functions. Innovation & Thought Leadership * Develop pioneering and innovative approaches to emerging employee relations trends and challenges. * Predict emerging employee and stakeholder needs and design forward-looking solutions. * Perform complex conceptual and analytical assessments to inform ER strategy, policy, and practice. * Translate highly complex concepts into clear, actionable guidance for leaders at all levels. Influence & Stakeholder Management * Influence senior leadership to adopt new ideas, practices, and approaches in employee relations. * Serve as a trusted advisor on organisational change, conflict resolution, and compliance issues. * Provide expert input on decisions impacting entire functions, sites, or internal customer groups. Leadership, Governance & Capability Building * Provide leadership to and accountability for managers and/or senior professional staff, where applicable. * Review the work of others, providing strategic challenge and recommendations for improvement. * Mentor and develop ER professionals, building capability and bench strength. * Forecast and plan resource requirements to meet current and future ER demand. * Lead cross-functional, functional, or segment-wide teams or projects as required. Scope & Impact * Impact is typically at operational, local market, or business-unit level, with potential for segment-wide influence. Decisions and recommendations may significantly affect entire functions, sites, or internal customer groups and are delivered with a high degree of autonomy. Please feel free to contact myself - Daisy Nguyen see below at Gibbs Consulting/Atrium UK for a confidential chat to know more details about the role. Please also note: Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
May 07, 2026
Contractor
Contract Role - UK & Ireland Employee Relations Associate Director - England/Remote - 12 months - Inside IR35 We are seeking an UK & Ireland Employee Relations Associate Director - a senior, strategic leader and subject matter expert responsible for shaping and delivering employee relations strategy across the UK and Ireland. Operating as a trusted advisor to senior leadership, this role owns end-to-end ER processes, anticipates emerging workforce risks, and develops innovative, compliant solutions aligned to business objectives. The role delivers impact at functional, market, and business-unit level and is sought out for expertise on complex, high-risk, or precedent-setting ER matters. Role Overview: * Job Title: UK & Ireland Employee Relations Associate Director * Location: England/Remote * Contract Type: 12 months * Sector: Healthcare. * Extensive Employee Relations experience within the UK and Ireland, including strong expertise in local employment law and practice. * Proven track record of managing complex, high-risk ER cases and leading ER strategy in large or matrixed organisations. * Demonstrated ability to operate as a trusted advisor to senior business leaders. * Strong experience leading complex projects and driving organisational change. Key Responsibilities Strategic Leadership & Business Impact * Serve as a company thought leader and functional SME for Employee Relations across the UK and Ireland. * Partner with senior leaders to influence and shape business, workforce, and people strategies. * Participate in the development of market-level and site-level business strategy, translating ER insights into actionable plans. * Develop and manage ER business plans aligned to organisational and operational objectives. * Lead large, complex, and high-impact initiatives with segment-wide or market-wide influence. Employee Relations & Risk Management * Own end-to-end ER processes, ensuring consistency, scalability, and compliance with UK and Irish employment legislation. * Act as the primary escalation point for complex, sensitive, or high-risk ER issues. * Anticipate employee and organisational needs and proactively develop solutions to mitigate risk and improve outcomes. * Authorise deviations from ER standards and frameworks where business needs require expert judgement. * Identify and resolve technical, operational, and organisational challenges beyond immediate teams or functions. Innovation & Thought Leadership * Develop pioneering and innovative approaches to emerging employee relations trends and challenges. * Predict emerging employee and stakeholder needs and design forward-looking solutions. * Perform complex conceptual and analytical assessments to inform ER strategy, policy, and practice. * Translate highly complex concepts into clear, actionable guidance for leaders at all levels. Influence & Stakeholder Management * Influence senior leadership to adopt new ideas, practices, and approaches in employee relations. * Serve as a trusted advisor on organisational change, conflict resolution, and compliance issues. * Provide expert input on decisions impacting entire functions, sites, or internal customer groups. Leadership, Governance & Capability Building * Provide leadership to and accountability for managers and/or senior professional staff, where applicable. * Review the work of others, providing strategic challenge and recommendations for improvement. * Mentor and develop ER professionals, building capability and bench strength. * Forecast and plan resource requirements to meet current and future ER demand. * Lead cross-functional, functional, or segment-wide teams or projects as required. Scope & Impact * Impact is typically at operational, local market, or business-unit level, with potential for segment-wide influence. Decisions and recommendations may significantly affect entire functions, sites, or internal customer groups and are delivered with a high degree of autonomy. Please feel free to contact myself - Daisy Nguyen see below at Gibbs Consulting/Atrium UK for a confidential chat to know more details about the role. Please also note: Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
National Skills Agency
Business Development Manager - Housing
National Skills Agency
Job Title: Business Development Manager Housing Location: Remote Salary: £37,000 - £40,000 + Commission About Our Client: Our client is a leading provider of high-quality apprenticeships and professional development within the housing sector. They are dedicated to enabling career progression, sector excellence, and impactful partnerships by connecting employers, learners, and industry standards. Role Purpose: The Business Development Manager will drive growth by identifying and securing new business opportunities, developing strategic partnerships, and expanding our client s footprint within the housing and property management sector. The Business Development Manager role focuses on building strong relationships with employers, promoting apprenticeship and professional development programs, and supporting organisational objectives through commercial strategy and stakeholder engagement. Key Responsibilities: Business Growth and Strategy The Business Development Manager will identify, pursue, and secure new business opportunities within the housing sector to meet growth targets. Develop and implement business development strategies aligned with organizational objectives. Promote apprenticeship and professional development programs to employers and stakeholders. Collaborate with internal teams to design solutions that meet client and learner needs. Stakeholder Management and Relationship Building Build and maintain strong, professional relationships with employers, partners, and industry bodies. Act as the primary point of contact for key stakeholders, providing expert guidance on training and development solutions. The Business Development Manager will identify potential risks or barriers to engagement and work collaboratively to mitigate them. Represent the organization at sector events, conferences, and meetings to enhance brand visibility. Sales, Marketing, and Account Management Develop proposals, contracts, and business cases tailored to employer and sector requirements. Negotiate and close agreements that deliver mutual benefit and support learner success. Monitor market trends, competitor activity, and sector developments to identify opportunities for growth. Maintain accurate records of business activity, pipeline, and performance metrics in line with internal KPIs. Compliance, Reporting, and Professionalism Ensure all business development activity aligns with regulatory, safeguarding, and professional standards. Promote equality, diversity, and inclusion in all client and stakeholder interactions. Participate in continuing professional development to stay current with sector trends, apprenticeship standards, and business growth strategies. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.
May 07, 2026
Full time
Job Title: Business Development Manager Housing Location: Remote Salary: £37,000 - £40,000 + Commission About Our Client: Our client is a leading provider of high-quality apprenticeships and professional development within the housing sector. They are dedicated to enabling career progression, sector excellence, and impactful partnerships by connecting employers, learners, and industry standards. Role Purpose: The Business Development Manager will drive growth by identifying and securing new business opportunities, developing strategic partnerships, and expanding our client s footprint within the housing and property management sector. The Business Development Manager role focuses on building strong relationships with employers, promoting apprenticeship and professional development programs, and supporting organisational objectives through commercial strategy and stakeholder engagement. Key Responsibilities: Business Growth and Strategy The Business Development Manager will identify, pursue, and secure new business opportunities within the housing sector to meet growth targets. Develop and implement business development strategies aligned with organizational objectives. Promote apprenticeship and professional development programs to employers and stakeholders. Collaborate with internal teams to design solutions that meet client and learner needs. Stakeholder Management and Relationship Building Build and maintain strong, professional relationships with employers, partners, and industry bodies. Act as the primary point of contact for key stakeholders, providing expert guidance on training and development solutions. The Business Development Manager will identify potential risks or barriers to engagement and work collaboratively to mitigate them. Represent the organization at sector events, conferences, and meetings to enhance brand visibility. Sales, Marketing, and Account Management Develop proposals, contracts, and business cases tailored to employer and sector requirements. Negotiate and close agreements that deliver mutual benefit and support learner success. Monitor market trends, competitor activity, and sector developments to identify opportunities for growth. Maintain accurate records of business activity, pipeline, and performance metrics in line with internal KPIs. Compliance, Reporting, and Professionalism Ensure all business development activity aligns with regulatory, safeguarding, and professional standards. Promote equality, diversity, and inclusion in all client and stakeholder interactions. Participate in continuing professional development to stay current with sector trends, apprenticeship standards, and business growth strategies. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.
Senior Software Engineer (Kotlin)
Hyperexponential
About hyperexponential (hx) At hyperexponential, we're building the AI-powered platform that enables the world's most critical decisions in a $7 trillion industry, which risks to take, and how to price them. These are the decisions that shape real-world outcomes: whether rockets successfully launch into space, autonomous vehicles make it to market, or communities recover after major storms. Until now, insurance has been making billion-dollar decisions using outdated tools. We're changing that. Our platform brings together data, AI, and human expertise to give insurers the fastest path from submission to decision - helping them move faster, act smarter, and take on more risk with confidence. Backed by a16z, Highland Europe, and Battery Ventures, we're scaling globally - already trusted by nearly 50 of the world's largest insurers, with zero churn and billions in premiums flowing through hx. What began as a single product in one market has rapidly evolved into a multi-product, multi-territory platform powering every stage of pricing and underwriting. AI is at the core of what we do - from building the world's first domain-specific AI peer programmer for insurance (think GitHub Copilot with a PhD in actuarial science) to shaping agentic workflows that reinvent how this industry operates. What makes hx different is the people who build it. Here, impact isn't tied to title or tenure; it's defined by the challenges you take on and the discipline you bring. Surrounded by peers who stretch you, you'll do the best, hardest work of your life in a company engineered to endure. If that sounds like you, join us in building what comes next. About the Analytics team Engineering at hx drives every breakthrough that transforms how insurers make billion-dollar decisions. Our Analytics team sits at the cutting edge of this mission, building the data systems that unlock the full value of complex insurance datasets. We're turning raw portfolio data into actionable insights that help underwriters and actuaries make smarter, faster decisions on risks worth billions. As a Senior Backend Engineer in the Analytics team, you'll architect and build the foundational data systems that power next-generation insurance analytics. This is greenfield territory - you'll be designing distributed data solutions from the ground up, creating scalable ingestion pipelines, and building the infrastructure that turns complex insurance data into competitive advantage for our customers. You'll work at the intersection of complex engineering challenges and real business impact, collaborating with sharp product and UX minds to create data-driven experiences that fundamentally change how insurers understand and optimise their risk portfolios. If you love solving hard technical problems while seeing direct customer impact, this is where you'll thrive. What You'll Be Doing Build scalable data systems in Kotlin that enable insurers to ingest, process, and explore complex datasets, turning months of manual analysis into real-time insights that drive billion-dollar risk decisions. Design distributed analytics infrastructure on AWS using Terraform, creating robust, cloud native systems that handle enterprise scale data volumes while maintaining reliability and performance. Deliver customer facing analytics features that transform how users understand and optimise risk modelling, building intuitive interfaces for complex portfolio analytics that were previously impossible. Drive technical innovation in data architecture, piloting emerging technologies and AI/ML approaches that continuously improve the analytics experience and unlock new capabilities for customers. Collaborate across disciplines with Product, UX, and Engineering teams to translate complex business requirements into elegant technical solutions that balance powerful functionality with usability. Elevate system quality through robust architecture decisions, comprehensive testing, and clear documentation that makes complex data systems maintainable and scalable as the team grows. What You'll Need to Have Done Built production backend systems with proven experience as a polyglot engineer, ideally with strong Kotlin skills and the ability to work effectively across multiple languages and tech stacks. Delivered scalable cloud infrastructure using AWS and infrastructure as code tools like Terraform, with hands on experience building distributed systems that handle real world data volumes. Developed data warehousing solutions with hands on experience building ETL pipelines, data modelling, and orchestration workflows using modern tools (e.g., dbt, Airflow, Spark), demonstrating the ability to transform raw data into reliable, performant analytics infrastructure that supports business decision making at scale. Collaborated effectively across teams to deliver features that customers actually use, with evidence of translating business requirements into technical solutions that drive measurable impact. Maintained high code quality standards with a commitment to clean, well documented, maintainable systems and the discipline to build infrastructure that scales with business growth. Demonstrated curiosity about emerging technologies, particularly around data processing, analytics platforms, and AI/ML tools that can enhance developer productivity and unlock new customer value. You're Unlikely To Thrive Here If You prefer working with well established data systems rather than building foundational analytics infrastructure from scratch in a rapidly evolving environment. You're more comfortable focusing on purely technical challenges than understanding the business context and customer impact of the data systems you're building. You're not excited by the complexity that comes with distributed data processing, enterprise scale systems, and the technical depth required for analytics platforms. Reading our Culture Document leaves you feeling neutral rather than energised, hx may not be the place where you'll do your best work. We're building something that asks for commitment and conviction, and we want you to feel excited by the opportunity to grow with us. Compensation At hx, we're committed to salary transparency. You'll always have clarity on pay early in the process - our Talent Partner will share details with you during initial conversations - and we're working towards publishing salary information for all roles globally. Because we're building at the intersection of technology/SaaS and insurance, our roles don't always map neatly onto traditional benchmarks. Our approach is to design compensation that's competitive in the market, fair across teams, and aligned with the impact our people make. Equity: We offer equity across all roles at hx, making it a significant component of total compensation. Your talent partner will be able to share more details about this. Benefits £5,000 training and conference budget for individual and group development. 25 days of holiday plus 8 bank holidays (33 days total). Company pension scheme via Penfold. Mental health support and therapy via Spectrum.life. Individual wellbeing allowance via Juno. Private healthcare insurance through AXA. Income protection and Life Insurance. Cycle to Work Scheme Additional Perks Top-spec equipment (laptop, screens, adjustable desks, etc.). Regular remote and in person hackathons, lunch and learns, socials, and game nights. Team breakfasts and lunches, snacks, drinks fridge, and a fun office at The Ministry. Exceptional opportunities for personal development and growth as we build something remarkable together. Interview Process Initial call with our Talent team to kick things off (30 minutes) Manager Interview (60 minutes) Technical Interview - Code Review & AI Pairing (120 minutes) Values Interview (60 minutes) We offer! Our Commitment to Diversity hxer's are at the centre of everything we build. We know that progress depends on diverse perspectives, and we are committed to creating an environment where everyone can thrive, grow, and make an impact. We recognise there is always more to do, and we take responsibility for shaping a workplace that is not only diverse but genuinely inclusive. Diversity is not just the right thing to do, it is key to solving the complex challenges we choose to take on. By welcoming people from all backgrounds and experiences, we strengthen our ability to question assumptions, push boundaries, and design solutions that endure. If you're energised by complexity and motivated to grow, we encourage you to apply and join our global team. Next Steps: If this opportunity resonates with you, we encourage you to apply or share it with your connections! Our dedicated talent team reviews all applications, and we promise to provide feedback regardless of the outcome. For more information about applying and to view other opportunities, you can visit our careers page. Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy.
May 07, 2026
Full time
About hyperexponential (hx) At hyperexponential, we're building the AI-powered platform that enables the world's most critical decisions in a $7 trillion industry, which risks to take, and how to price them. These are the decisions that shape real-world outcomes: whether rockets successfully launch into space, autonomous vehicles make it to market, or communities recover after major storms. Until now, insurance has been making billion-dollar decisions using outdated tools. We're changing that. Our platform brings together data, AI, and human expertise to give insurers the fastest path from submission to decision - helping them move faster, act smarter, and take on more risk with confidence. Backed by a16z, Highland Europe, and Battery Ventures, we're scaling globally - already trusted by nearly 50 of the world's largest insurers, with zero churn and billions in premiums flowing through hx. What began as a single product in one market has rapidly evolved into a multi-product, multi-territory platform powering every stage of pricing and underwriting. AI is at the core of what we do - from building the world's first domain-specific AI peer programmer for insurance (think GitHub Copilot with a PhD in actuarial science) to shaping agentic workflows that reinvent how this industry operates. What makes hx different is the people who build it. Here, impact isn't tied to title or tenure; it's defined by the challenges you take on and the discipline you bring. Surrounded by peers who stretch you, you'll do the best, hardest work of your life in a company engineered to endure. If that sounds like you, join us in building what comes next. About the Analytics team Engineering at hx drives every breakthrough that transforms how insurers make billion-dollar decisions. Our Analytics team sits at the cutting edge of this mission, building the data systems that unlock the full value of complex insurance datasets. We're turning raw portfolio data into actionable insights that help underwriters and actuaries make smarter, faster decisions on risks worth billions. As a Senior Backend Engineer in the Analytics team, you'll architect and build the foundational data systems that power next-generation insurance analytics. This is greenfield territory - you'll be designing distributed data solutions from the ground up, creating scalable ingestion pipelines, and building the infrastructure that turns complex insurance data into competitive advantage for our customers. You'll work at the intersection of complex engineering challenges and real business impact, collaborating with sharp product and UX minds to create data-driven experiences that fundamentally change how insurers understand and optimise their risk portfolios. If you love solving hard technical problems while seeing direct customer impact, this is where you'll thrive. What You'll Be Doing Build scalable data systems in Kotlin that enable insurers to ingest, process, and explore complex datasets, turning months of manual analysis into real-time insights that drive billion-dollar risk decisions. Design distributed analytics infrastructure on AWS using Terraform, creating robust, cloud native systems that handle enterprise scale data volumes while maintaining reliability and performance. Deliver customer facing analytics features that transform how users understand and optimise risk modelling, building intuitive interfaces for complex portfolio analytics that were previously impossible. Drive technical innovation in data architecture, piloting emerging technologies and AI/ML approaches that continuously improve the analytics experience and unlock new capabilities for customers. Collaborate across disciplines with Product, UX, and Engineering teams to translate complex business requirements into elegant technical solutions that balance powerful functionality with usability. Elevate system quality through robust architecture decisions, comprehensive testing, and clear documentation that makes complex data systems maintainable and scalable as the team grows. What You'll Need to Have Done Built production backend systems with proven experience as a polyglot engineer, ideally with strong Kotlin skills and the ability to work effectively across multiple languages and tech stacks. Delivered scalable cloud infrastructure using AWS and infrastructure as code tools like Terraform, with hands on experience building distributed systems that handle real world data volumes. Developed data warehousing solutions with hands on experience building ETL pipelines, data modelling, and orchestration workflows using modern tools (e.g., dbt, Airflow, Spark), demonstrating the ability to transform raw data into reliable, performant analytics infrastructure that supports business decision making at scale. Collaborated effectively across teams to deliver features that customers actually use, with evidence of translating business requirements into technical solutions that drive measurable impact. Maintained high code quality standards with a commitment to clean, well documented, maintainable systems and the discipline to build infrastructure that scales with business growth. Demonstrated curiosity about emerging technologies, particularly around data processing, analytics platforms, and AI/ML tools that can enhance developer productivity and unlock new customer value. You're Unlikely To Thrive Here If You prefer working with well established data systems rather than building foundational analytics infrastructure from scratch in a rapidly evolving environment. You're more comfortable focusing on purely technical challenges than understanding the business context and customer impact of the data systems you're building. You're not excited by the complexity that comes with distributed data processing, enterprise scale systems, and the technical depth required for analytics platforms. Reading our Culture Document leaves you feeling neutral rather than energised, hx may not be the place where you'll do your best work. We're building something that asks for commitment and conviction, and we want you to feel excited by the opportunity to grow with us. Compensation At hx, we're committed to salary transparency. You'll always have clarity on pay early in the process - our Talent Partner will share details with you during initial conversations - and we're working towards publishing salary information for all roles globally. Because we're building at the intersection of technology/SaaS and insurance, our roles don't always map neatly onto traditional benchmarks. Our approach is to design compensation that's competitive in the market, fair across teams, and aligned with the impact our people make. Equity: We offer equity across all roles at hx, making it a significant component of total compensation. Your talent partner will be able to share more details about this. Benefits £5,000 training and conference budget for individual and group development. 25 days of holiday plus 8 bank holidays (33 days total). Company pension scheme via Penfold. Mental health support and therapy via Spectrum.life. Individual wellbeing allowance via Juno. Private healthcare insurance through AXA. Income protection and Life Insurance. Cycle to Work Scheme Additional Perks Top-spec equipment (laptop, screens, adjustable desks, etc.). Regular remote and in person hackathons, lunch and learns, socials, and game nights. Team breakfasts and lunches, snacks, drinks fridge, and a fun office at The Ministry. Exceptional opportunities for personal development and growth as we build something remarkable together. Interview Process Initial call with our Talent team to kick things off (30 minutes) Manager Interview (60 minutes) Technical Interview - Code Review & AI Pairing (120 minutes) Values Interview (60 minutes) We offer! Our Commitment to Diversity hxer's are at the centre of everything we build. We know that progress depends on diverse perspectives, and we are committed to creating an environment where everyone can thrive, grow, and make an impact. We recognise there is always more to do, and we take responsibility for shaping a workplace that is not only diverse but genuinely inclusive. Diversity is not just the right thing to do, it is key to solving the complex challenges we choose to take on. By welcoming people from all backgrounds and experiences, we strengthen our ability to question assumptions, push boundaries, and design solutions that endure. If you're energised by complexity and motivated to grow, we encourage you to apply and join our global team. Next Steps: If this opportunity resonates with you, we encourage you to apply or share it with your connections! Our dedicated talent team reviews all applications, and we promise to provide feedback regardless of the outcome. For more information about applying and to view other opportunities, you can visit our careers page. Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy.
Matchtech
Head of FCAS Systems Design Co-Ordination - 3344-1
Matchtech Bristol, Gloucestershire
Head of FCAS Systems Design Co-Ordination - 3344-1 Initial 6-month contract 3 days onsite per week in Stsvenage, Bristol or Bolton (rest remote) 80ph, UMB, inside IR35 SC to start - SC must be in place prior to starting this contract. Those with live clearance will be priortised due to urgency of the position. UKEO - This role is only open to sole British nationals due to nature of the programme. Our client, operating in the Defence and Security sector, is actively seeking a Head of FCAS Systems Design Coordination to join their dynamic team on an initial 6-month contract. This role can be based in either Bristol, Bolton, or Stevenage, with a requirement to be onsite for three days per week. This is a senior-level position within a major programme aimed at designing and delivering a Future Combat Air System for the RAF, in collaboration with international partners, Italy and Japan. Key Responsibilities: Acting as the Senior Engineering Manager for the System Products & Technologies Task Group, including: Supporting recruitment efforts Assisting with the development plans for team members Managing team mobility Leading the Systems Design Coordination & Transversals Team (SDCaT Team), responsible for: Line management within SDCaT Ownership of assigned activities Managing various key areas such as Human Factors, Through Life Services, Safety, and Product Security Overseeing weapon integration efforts Managing programme-wide engineering governance, including: Ownership of project gates and design reviews Maintaining the Engineering Management Plan and Systems Engineering Management Plan Managing relationships with key stakeholders including BAE, MOD, and internal teams Handling bid and long-term planning for SDCaT Providing technical review of outputs from the System Products & Technologies Task Group (SPaT) Job Requirements: Proven ability to form and maintain strong relationships within the sector and with external partners Strong leadership skills to develop individual roles within the project and ensure the right opportunities Thorough understanding of multiple stakeholder needs and aligning these within a business context to aid decision making Ability to influence and drive the narrative towards achieving key objectives Excellent attention to detail, organisational, and communication skills Experience in Model Based Systems Engineering, Systems Design, and Systems Engineering Background as a Chief Engineer or similar senior engineering role If you have the necessary expertise and experience for this challenging role within a cutting-edge Defence and Aerospace programme, we encourage you to apply now for this fantastic opportunity to join the FCAS Programme.
May 07, 2026
Contractor
Head of FCAS Systems Design Co-Ordination - 3344-1 Initial 6-month contract 3 days onsite per week in Stsvenage, Bristol or Bolton (rest remote) 80ph, UMB, inside IR35 SC to start - SC must be in place prior to starting this contract. Those with live clearance will be priortised due to urgency of the position. UKEO - This role is only open to sole British nationals due to nature of the programme. Our client, operating in the Defence and Security sector, is actively seeking a Head of FCAS Systems Design Coordination to join their dynamic team on an initial 6-month contract. This role can be based in either Bristol, Bolton, or Stevenage, with a requirement to be onsite for three days per week. This is a senior-level position within a major programme aimed at designing and delivering a Future Combat Air System for the RAF, in collaboration with international partners, Italy and Japan. Key Responsibilities: Acting as the Senior Engineering Manager for the System Products & Technologies Task Group, including: Supporting recruitment efforts Assisting with the development plans for team members Managing team mobility Leading the Systems Design Coordination & Transversals Team (SDCaT Team), responsible for: Line management within SDCaT Ownership of assigned activities Managing various key areas such as Human Factors, Through Life Services, Safety, and Product Security Overseeing weapon integration efforts Managing programme-wide engineering governance, including: Ownership of project gates and design reviews Maintaining the Engineering Management Plan and Systems Engineering Management Plan Managing relationships with key stakeholders including BAE, MOD, and internal teams Handling bid and long-term planning for SDCaT Providing technical review of outputs from the System Products & Technologies Task Group (SPaT) Job Requirements: Proven ability to form and maintain strong relationships within the sector and with external partners Strong leadership skills to develop individual roles within the project and ensure the right opportunities Thorough understanding of multiple stakeholder needs and aligning these within a business context to aid decision making Ability to influence and drive the narrative towards achieving key objectives Excellent attention to detail, organisational, and communication skills Experience in Model Based Systems Engineering, Systems Design, and Systems Engineering Background as a Chief Engineer or similar senior engineering role If you have the necessary expertise and experience for this challenging role within a cutting-edge Defence and Aerospace programme, we encourage you to apply now for this fantastic opportunity to join the FCAS Programme.
New Ventures Recruitment
Program Manager
New Ventures Recruitment
Program Manager Learning Delivery (Global Financial Services) Remote (UK-based) £35,000 £38,-Month Fixed-Term Contract We are partnering with a specialist learning provider delivering high-impact training programmes to global financial services clients. This is a hands-on, client-facing role focused on the end-to-end delivery and coordination of training programmes. You ll sit at the heart of delivery, working closely with clients, participants, and internal teams at all levels to ensure every programme runs smoothly and delivers an exceptional learning experience. This role is ideal for someone who enjoys being visible, organised, and proactive, and who thrives in a professional, fast-paced, and client-driven environment. Role Overview As Program Manager, you will take full ownership of programme delivery from initial coordination through to completion and evaluation. You will: Act as the central point of contact for clients and participants Manage all programme logistics, including scheduling, onboarding, and communications Coordinate closely with trainers and internal teams to ensure seamless delivery Support and produce live virtual training sessions (Zoom, Teams, Webex) Ensure a high-quality, professional learning experience for global clients Proactively identify and resolve issues before they escalate Maintain accurate records across CRM and LMS systems Run client meetings, track actions, and ensure delivery against expectations This is a delivery-focused role, not a purely strategic one, perfect for someone who enjoys being hands-on and making things happen. Candidate Profile We re looking for someone who can confidently represent the business and deliver a first-class client experience. The ideal candidate will: Have experience in a client-facing role within a professional or corporate environment (essential) Be confident working with high-profile clients and building strong relationships Take full ownership of programmes, managing delivery end-to-end Be highly organised while remaining flexible and solutions-focused Demonstrate a proactive mindset, spotting and resolving issues early Be comfortable adapting to changing priorities while maintaining high standards Have a can do, will do attitude and be a strong team player Combine operational delivery with excellent communication and stakeholder management skills Be confident using virtual platforms such as Zoom, Teams, or Webex Have experience with LMS/CRM systems (desirable) Working Hours & Flexibility (Non-Negotiable) Core hours are 9:00am 5:30pm, however: This is a global role, requiring flexibility to support international clients You must be able to work between 6:00am and 10:00pm when required Working hours will be adjusted accordingly on these days Additional Requirements (Non-Negotiable) Ability to pass criminal record and credit checks (due to financial services clients) A professional home working setup, including reliable internet and appropriate space to deliver virtual training Willingness to occasionally attend in-person meetings or training sessions if required Why This Role? This is a fantastic opportunity to join a collaborative, growing environment where you ll: Work closely with high-profile, global clients Play a key role in delivering impactful learning experiences Be trusted with real ownership and responsibility Develop your skills in client management, programme delivery, and virtual learning environments Please note: this role requires standard financial services checks (credit, RTW, criminal, sanctions, etc.). New Ventures Recruitment is acting as a recruitment agency in relation to this vacancy and is an equal opportunities employer
May 07, 2026
Contractor
Program Manager Learning Delivery (Global Financial Services) Remote (UK-based) £35,000 £38,-Month Fixed-Term Contract We are partnering with a specialist learning provider delivering high-impact training programmes to global financial services clients. This is a hands-on, client-facing role focused on the end-to-end delivery and coordination of training programmes. You ll sit at the heart of delivery, working closely with clients, participants, and internal teams at all levels to ensure every programme runs smoothly and delivers an exceptional learning experience. This role is ideal for someone who enjoys being visible, organised, and proactive, and who thrives in a professional, fast-paced, and client-driven environment. Role Overview As Program Manager, you will take full ownership of programme delivery from initial coordination through to completion and evaluation. You will: Act as the central point of contact for clients and participants Manage all programme logistics, including scheduling, onboarding, and communications Coordinate closely with trainers and internal teams to ensure seamless delivery Support and produce live virtual training sessions (Zoom, Teams, Webex) Ensure a high-quality, professional learning experience for global clients Proactively identify and resolve issues before they escalate Maintain accurate records across CRM and LMS systems Run client meetings, track actions, and ensure delivery against expectations This is a delivery-focused role, not a purely strategic one, perfect for someone who enjoys being hands-on and making things happen. Candidate Profile We re looking for someone who can confidently represent the business and deliver a first-class client experience. The ideal candidate will: Have experience in a client-facing role within a professional or corporate environment (essential) Be confident working with high-profile clients and building strong relationships Take full ownership of programmes, managing delivery end-to-end Be highly organised while remaining flexible and solutions-focused Demonstrate a proactive mindset, spotting and resolving issues early Be comfortable adapting to changing priorities while maintaining high standards Have a can do, will do attitude and be a strong team player Combine operational delivery with excellent communication and stakeholder management skills Be confident using virtual platforms such as Zoom, Teams, or Webex Have experience with LMS/CRM systems (desirable) Working Hours & Flexibility (Non-Negotiable) Core hours are 9:00am 5:30pm, however: This is a global role, requiring flexibility to support international clients You must be able to work between 6:00am and 10:00pm when required Working hours will be adjusted accordingly on these days Additional Requirements (Non-Negotiable) Ability to pass criminal record and credit checks (due to financial services clients) A professional home working setup, including reliable internet and appropriate space to deliver virtual training Willingness to occasionally attend in-person meetings or training sessions if required Why This Role? This is a fantastic opportunity to join a collaborative, growing environment where you ll: Work closely with high-profile, global clients Play a key role in delivering impactful learning experiences Be trusted with real ownership and responsibility Develop your skills in client management, programme delivery, and virtual learning environments Please note: this role requires standard financial services checks (credit, RTW, criminal, sanctions, etc.). New Ventures Recruitment is acting as a recruitment agency in relation to this vacancy and is an equal opportunities employer
Principal Transport Planner
SLR Consulting Bristol, Gloucestershire
Principal Transport Planner page is loaded Principal Transport Plannerremote type: Hybridlocations: Bristol, UKtime type: Full timeposted on: Posted Todayjob requisition id: JR101711SLR's Bristol transport planning team provides advice to clients across sectors including residential, commercial, retail and energy on projects ranging from new settlements to small scale landowner developments. We work across the private and public sectors.We are an agile team - with our wider work extending across the UK in partnership and collaboration with our national colleagues.We have an exciting opportunity for an experienced Transport professional to join at Principal grade, to assist with both project delivery, and with client and project management activities within the Bristol office. The Role As the successful candidate, you will be responsible for the delivery of a wide range of transport assessments and related work using your detailed knowledge and experience of recognised transport appraisal techniques. Duties will be varied but responsibilities are likely to include: Use professional judgement and personal initiative to develop effective and constructive solutions Deliver Vision Led Transport Assessments, Statements and Travel Plans Develop client relationships to ensure the securing of work and negotiate fee proposals Plan and carry out client engagement activities with the full support of the wider team Ensuring the profitability of designated projects with support of Project Directors Continue to update personal knowledge of relevant technical, legal and policy changes Develop colleagues within the project team Provide guidance on quality matters and technical issuesSLR are global leaders in Sustainability Solutions, helping our clients achieve their sustainability goals. We are a consultancy with 4000+ employees across 6 regions in over 125 countries.Our 'one team' culture is at the heart of our business, providing a collaborative and supportive environment for professional development. Along with competitive salaries, our staff enjoy a comprehensive benefits package with a company pension plus excellent healthcare offering, travel and life insurance and a structured career framework with regular reviews offering outstanding opportunities for progression.Alongside 25 day's annual leave, with additional flexible bank holidays, we offer flexible, agile and hybrid working which enables staff to tailor hours worked around core hours, with family friendly policies help balance the needs of professional and home life. About You Relevant degree (or higher) level qualification and membership of a relevant professional body (MCIHT or similar) Demonstrable experience at a comparable level within transport planning in a consultancy or similar environment Proven project delivery capabilities, along with leadership and client management skills Comfortable engaging with clients with a view to delivering new work for yourself and the team Strong software modelling capabilities on relevant software packages, e.g. JUNCTIONS/ LINSIG Culture & Inclusion at SLR We are committed to being an equal opportunities employer, and our expectations go beyond purely complying with legislation. Through our Regional C&I Committees, Global Council and Employee Networks, we foster an inclusive environment where all people regardless of their background can thrive.We welcome applications from all individuals, regardless of their background, including those from groups that are currently under-represented at SLR, such as people identifying as 2SLGBTQI+, Indigenous peoples, ethnic minority groups, women, and people with visible or invisible disabilities, including those who are neurodivergent.Should you require any special adjustments throughout the recruitment process with us, please let us know. As a Disability Confident Committed employer, we seek to ensure all applicants have equitable support when applying to SLR.
May 07, 2026
Full time
Principal Transport Planner page is loaded Principal Transport Plannerremote type: Hybridlocations: Bristol, UKtime type: Full timeposted on: Posted Todayjob requisition id: JR101711SLR's Bristol transport planning team provides advice to clients across sectors including residential, commercial, retail and energy on projects ranging from new settlements to small scale landowner developments. We work across the private and public sectors.We are an agile team - with our wider work extending across the UK in partnership and collaboration with our national colleagues.We have an exciting opportunity for an experienced Transport professional to join at Principal grade, to assist with both project delivery, and with client and project management activities within the Bristol office. The Role As the successful candidate, you will be responsible for the delivery of a wide range of transport assessments and related work using your detailed knowledge and experience of recognised transport appraisal techniques. Duties will be varied but responsibilities are likely to include: Use professional judgement and personal initiative to develop effective and constructive solutions Deliver Vision Led Transport Assessments, Statements and Travel Plans Develop client relationships to ensure the securing of work and negotiate fee proposals Plan and carry out client engagement activities with the full support of the wider team Ensuring the profitability of designated projects with support of Project Directors Continue to update personal knowledge of relevant technical, legal and policy changes Develop colleagues within the project team Provide guidance on quality matters and technical issuesSLR are global leaders in Sustainability Solutions, helping our clients achieve their sustainability goals. We are a consultancy with 4000+ employees across 6 regions in over 125 countries.Our 'one team' culture is at the heart of our business, providing a collaborative and supportive environment for professional development. Along with competitive salaries, our staff enjoy a comprehensive benefits package with a company pension plus excellent healthcare offering, travel and life insurance and a structured career framework with regular reviews offering outstanding opportunities for progression.Alongside 25 day's annual leave, with additional flexible bank holidays, we offer flexible, agile and hybrid working which enables staff to tailor hours worked around core hours, with family friendly policies help balance the needs of professional and home life. About You Relevant degree (or higher) level qualification and membership of a relevant professional body (MCIHT or similar) Demonstrable experience at a comparable level within transport planning in a consultancy or similar environment Proven project delivery capabilities, along with leadership and client management skills Comfortable engaging with clients with a view to delivering new work for yourself and the team Strong software modelling capabilities on relevant software packages, e.g. JUNCTIONS/ LINSIG Culture & Inclusion at SLR We are committed to being an equal opportunities employer, and our expectations go beyond purely complying with legislation. Through our Regional C&I Committees, Global Council and Employee Networks, we foster an inclusive environment where all people regardless of their background can thrive.We welcome applications from all individuals, regardless of their background, including those from groups that are currently under-represented at SLR, such as people identifying as 2SLGBTQI+, Indigenous peoples, ethnic minority groups, women, and people with visible or invisible disabilities, including those who are neurodivergent.Should you require any special adjustments throughout the recruitment process with us, please let us know. As a Disability Confident Committed employer, we seek to ensure all applicants have equitable support when applying to SLR.
DGH Recruitment Ltd.
Senior AI/IT Trainer/Senior IT/AI Learning Specialist
DGH Recruitment Ltd. City, London
Senior AI IT Trainer/Senior IT AI Learning Specialist A fantastic opportunity has arisen for a Senior AI IT Trainer/Senior IT AI Learning Specialist to join our London based law firm on an initial 12 Month Fixed Term Contract. Senior AI IT Trainer/Senior IT AI Learning Specialist Responsibilities and Duties: ? Partner with the IT team, delivery leads, business analysts and solution architects to assess working practices and support improvements through targeted training ? Support the integration and adoption of new technologies, including generative AI tools such as Microsoft Copilot, into daily working practices ? Collaborate with legal and business services teams to understand workflows, identify inefficiencies and recommend technology-enabled solutions ? Provide one-to-one coaching to improve productivity and effective use of firm-supported systems ? Design, implement and deliver training programmes for existing systems and new technologies, including Microsoft 365, generative AI tools and the IT Induction ? Deliver training in classroom, remote, desk-side and one-to-one formats, tailored to role and user needs ? Create and maintain engaging training materials, user guides and video tutorials using eLearning tools ? Maintain the Learning Management System (LMS), ensuring content and schedules remain current ? Monitor user adoption, gather feedback and refine training programmes and configurations accordingly ? Stay up to date with emerging technologies, AI regulation and Microsoft 365 capabilities to ensure relevant training delivery ? Support course promotion, scheduling, registration tracking and assist with technical queries in collaboration with IT teams Senior AI IT Trainer/Senior IT AI Learning Specialist Knowledge, Sills and Experience: ? Strong experience delivering IT training within a law firm or professional services environment ? Advanced knowledge of Microsoft 365 applications (Word, Excel, PowerPoint, Outlook, Teams, OneNote, OneDrive) ? Strong working knowledge of Microsoft 365 Copilot or similar generative AI tools, including prompt engineering techniques ? Experience with NetDocuments ? Experience supporting mobile devices and associated applications ? Experience using eLearning development tools ? Experience delivering remote training via Teams or similar platforms ? TAP, Microsoft Certified Trainer (MCT) or equivalent certification ? Excellent communication, organisational and interpersonal skills, with the ability to work under pressure and adapt to change Senior AI IT Trainer/Senior IT AI Learning Specialist In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
May 07, 2026
Senior AI IT Trainer/Senior IT AI Learning Specialist A fantastic opportunity has arisen for a Senior AI IT Trainer/Senior IT AI Learning Specialist to join our London based law firm on an initial 12 Month Fixed Term Contract. Senior AI IT Trainer/Senior IT AI Learning Specialist Responsibilities and Duties: ? Partner with the IT team, delivery leads, business analysts and solution architects to assess working practices and support improvements through targeted training ? Support the integration and adoption of new technologies, including generative AI tools such as Microsoft Copilot, into daily working practices ? Collaborate with legal and business services teams to understand workflows, identify inefficiencies and recommend technology-enabled solutions ? Provide one-to-one coaching to improve productivity and effective use of firm-supported systems ? Design, implement and deliver training programmes for existing systems and new technologies, including Microsoft 365, generative AI tools and the IT Induction ? Deliver training in classroom, remote, desk-side and one-to-one formats, tailored to role and user needs ? Create and maintain engaging training materials, user guides and video tutorials using eLearning tools ? Maintain the Learning Management System (LMS), ensuring content and schedules remain current ? Monitor user adoption, gather feedback and refine training programmes and configurations accordingly ? Stay up to date with emerging technologies, AI regulation and Microsoft 365 capabilities to ensure relevant training delivery ? Support course promotion, scheduling, registration tracking and assist with technical queries in collaboration with IT teams Senior AI IT Trainer/Senior IT AI Learning Specialist Knowledge, Sills and Experience: ? Strong experience delivering IT training within a law firm or professional services environment ? Advanced knowledge of Microsoft 365 applications (Word, Excel, PowerPoint, Outlook, Teams, OneNote, OneDrive) ? Strong working knowledge of Microsoft 365 Copilot or similar generative AI tools, including prompt engineering techniques ? Experience with NetDocuments ? Experience supporting mobile devices and associated applications ? Experience using eLearning development tools ? Experience delivering remote training via Teams or similar platforms ? TAP, Microsoft Certified Trainer (MCT) or equivalent certification ? Excellent communication, organisational and interpersonal skills, with the ability to work under pressure and adapt to change Senior AI IT Trainer/Senior IT AI Learning Specialist In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Capgemini
User Researcher (SC Eligible) - Consultant - Digital Excellence
Capgemini Manchester, Lancashire
Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Your locationYour locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.# User Researcher (SC Eligible) - Consultant - Digital ExcellenceGlasgow, London, Manchester, Newcastle Bank House Your Role • Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients' users. • Contribute to creating better products and services that solve users' problems and meets their needs. • Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. • Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. • Use quantitative methods such as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights. • Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints. • Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions. • Help to embed user-centred design and user research best practices into teams and the wider business.Essential• Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. • Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery. • You will either already have SC (Security Check) Clearance or you are able to qualify for this level of clearance (by being a UK resident for at least 3 years and not having left the country for more than 6 consecutive months during this period) • Experience working with Government Digital Service (GDS) service standards, using GDS design principles • Strong storytelling, communication, stakeholder management, and facilitation skills. • Experience working in multi-disciplinary, agile teams where you've led the user research and influenced the design of a product or service through the insights you've gathered. • Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. • Understanding of a range of tools and practices for in-person and remote research.Bonus skills• A Bachelor's degree in Psychology, sociology, anthropology, Human Computer Interaction or any user experience degree or modules, and passion for technology's unlimited potential and ability to engage with people. • You know how to include a diverse range of users in appropriate research activities to help teams deliver accessible services. • A love of learning - you can make the most of this growing form of technology to develop your skills in parallel with the needs of your clients. Your Profile Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector (including DWP, NHS Digital, BP and Ikea). Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. What you'll love about working here • Work as part of a collaborative, cross-disciplinary design community shaping digital transformation for major public and private sector clients. • Play a central role in growing our design capability and influencing the future of design at Capgemini Invent. • Access to ongoing training, certifications, and professional development opportunities. • A hybrid working model that promotes flexibility, balance, and collaboration. Need to know At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.
May 07, 2026
Full time
Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Your locationYour locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.# User Researcher (SC Eligible) - Consultant - Digital ExcellenceGlasgow, London, Manchester, Newcastle Bank House Your Role • Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients' users. • Contribute to creating better products and services that solve users' problems and meets their needs. • Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. • Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. • Use quantitative methods such as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights. • Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints. • Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions. • Help to embed user-centred design and user research best practices into teams and the wider business.Essential• Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. • Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery. • You will either already have SC (Security Check) Clearance or you are able to qualify for this level of clearance (by being a UK resident for at least 3 years and not having left the country for more than 6 consecutive months during this period) • Experience working with Government Digital Service (GDS) service standards, using GDS design principles • Strong storytelling, communication, stakeholder management, and facilitation skills. • Experience working in multi-disciplinary, agile teams where you've led the user research and influenced the design of a product or service through the insights you've gathered. • Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. • Understanding of a range of tools and practices for in-person and remote research.Bonus skills• A Bachelor's degree in Psychology, sociology, anthropology, Human Computer Interaction or any user experience degree or modules, and passion for technology's unlimited potential and ability to engage with people. • You know how to include a diverse range of users in appropriate research activities to help teams deliver accessible services. • A love of learning - you can make the most of this growing form of technology to develop your skills in parallel with the needs of your clients. Your Profile Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector (including DWP, NHS Digital, BP and Ikea). Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. What you'll love about working here • Work as part of a collaborative, cross-disciplinary design community shaping digital transformation for major public and private sector clients. • Play a central role in growing our design capability and influencing the future of design at Capgemini Invent. • Access to ongoing training, certifications, and professional development opportunities. • A hybrid working model that promotes flexibility, balance, and collaboration. Need to know At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.
SoCode Limited
D365 BC Consultant
SoCode Limited
D365 BC Consultant Remote, with client travel as and when needed (Must be UK based) 65,000 to 75,000 per annum We are working with a growing Microsoft Partner, who due to continued growth, are looking for a Business Central Consultant to join the team and play a key role in delivering multiple end-to-end Business Central implementations. Key Responsibilities: Lead and deliver end-to-end Dynamics 365 Business Central implementations, from discovery and design through to go-live and post-implementation support Work closely with clients to understand business requirements and translate them into effective Business Central solutions Configure and implement Business Central across multiple modules Run workshops, requirement-gathering sessions, and solution design meetings with stakeholders Produce high-quality functional documentation, including solution designs, process flows, and user documentation Support data migration, testing (UAT), and training activities Contribute to presales activities where required, including demos and solution scoping Skills & Experience: Proven experience as a Dynamics 365 Business Central Consultant Strong experience delivering multiple end-to-end Business Central implementations Broad functional knowledge across all core Business Central modules Excellent client-facing and stakeholder management skills Strong business process understanding and ability to translate requirements into solutions Experience working within a Microsoft Partner consultancy environment Ability to work independently while contributing effectively to a collaborative team If you have the above and want to be considered for this opportunity , apply here now!
May 07, 2026
Full time
D365 BC Consultant Remote, with client travel as and when needed (Must be UK based) 65,000 to 75,000 per annum We are working with a growing Microsoft Partner, who due to continued growth, are looking for a Business Central Consultant to join the team and play a key role in delivering multiple end-to-end Business Central implementations. Key Responsibilities: Lead and deliver end-to-end Dynamics 365 Business Central implementations, from discovery and design through to go-live and post-implementation support Work closely with clients to understand business requirements and translate them into effective Business Central solutions Configure and implement Business Central across multiple modules Run workshops, requirement-gathering sessions, and solution design meetings with stakeholders Produce high-quality functional documentation, including solution designs, process flows, and user documentation Support data migration, testing (UAT), and training activities Contribute to presales activities where required, including demos and solution scoping Skills & Experience: Proven experience as a Dynamics 365 Business Central Consultant Strong experience delivering multiple end-to-end Business Central implementations Broad functional knowledge across all core Business Central modules Excellent client-facing and stakeholder management skills Strong business process understanding and ability to translate requirements into solutions Experience working within a Microsoft Partner consultancy environment Ability to work independently while contributing effectively to a collaborative team If you have the above and want to be considered for this opportunity , apply here now!
Aldi
Freight Execution and Settlement Assistant
Aldi Atherstone, Warwickshire
Are you ready to come on the journey with a rapidly expanding team dedicated to revolutionising transport planning and financial settlement for all Aldi Managed Freight across the UK? In the role of Freight Execution and Settlement Assistant, you'll play a crucial part in shaping the transition to SAP for our Regional Distribution Centres (RDCs) across the UK. Join us and be part of this transformative experience! This role is a 23-month FTC. Your New Role Be at the forefront of innovation! As we embark on a global move to SAP S/4HANA and TM transport planning, you'll be an essential player in our mission Take the reins! Own the planning of transport routes for Aldi-managed freight across our 11 GB and 2 IE regions, helping roll out and streamline operations as we deliver ambitious targets Set the stage for success! Establish and monitor freight agreements and transportation links to fuel our ever-growing network Investigate and reconcile! Dive deep into financial invoices, ensuring precision in every detail. Drive efficiency! Analyse data on financial spend, volume, and capacity to forecast future needs and enhance operational effectiveness Ignite improvements! Keep pushing the envelope; simplify processes, boost efficiencies, and challenge the status quo Empower others! Share your expertise by training and upskilling fellow team members as the department flourishes Engage stakeholders! Collaborate across all levels of the business, maintaining strong internal and external partnerships Become a problem-solver! Identify best practices for the future, unlocking innovative ways to enhance our operations Celebrate successes! Manage key events such as RDC launches and support the overarching department strategy Collaborate and conquer! Work with various business functions within Aldi to meet our ambitious goals effectively About You Transport/Supply Chain/Logistics experience Transport Planning experience Experience working in a Supply Chain department within retailers or 3PL's Experience managing, improving and delivering change in 3PL's Demonstrate ability to design and implement solutions effectively Demonstrate ability to effectively manage external providers Strong negotiation and commercial acumen Knowledge of Supply Chain systems (TMS/WMS/Portals etc.) Experience using SQL/Python Transport/Retail/Supply Chain/Logistics experience. You possess a curious, process-driven mindset with hands-on experience using SAP in a transport planning environment an advantage Ability to expertly pull data sets, analyse trends, and draw insightful conclusions through logical reasoning Strong communicator! Managing priorities, aligning them with business needs seamlessly Proficient in SAP (experience with S/4HANA and Transportation Management is a plus) Strong capabilities with Microsoft Office Suite, particularly Excel and Word An innate curiosity drives you to simplify processes and enhance consistency Passionate about technology while keeping a keen focus on customer and business need Solution-oriented and analytically minded Team player and independent thinker Proactive multitasker You have a desire for continuous personal development and are adaptable when workload demands fluctuate What You'll get in Return Salary starting £37,545 rising to £43,840 Monday to Friday, 8:00am to 4pm, with the opportunity of 2 day a week remote working 5 weeks' annual leave plus Bank Holidays In office flexi-time Full training provided Pension scheme Private employee medical insurance after 4 years Company sick pay scheme Company maternity, paternity and adoption pay after 1 year Long service rewards Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will, travel and discounted gym memberships, as well as a host of benefits to support your financial and wellbeing needs Access to a free,24/7, confidential virtual GP service for all Aldi Colleagues and their children (under the age of 16) You'll need to live within 90 minutes of your main working location Aldi is an equal opportunities employer. We're committed to maintaining a diverse and inclusive workforce and are dedicated to promoting a culture of inclusion, providing an environment in which collaboration, respect and fairness are essential. We value diversity and are dedicated to treating all of our colleagues and prospective colleagues fairly and with respect. If you're looking for a career that gives you more, apply today! Please be aware that this role does not fulfil the requirements for visa sponsorship
May 07, 2026
Contractor
Are you ready to come on the journey with a rapidly expanding team dedicated to revolutionising transport planning and financial settlement for all Aldi Managed Freight across the UK? In the role of Freight Execution and Settlement Assistant, you'll play a crucial part in shaping the transition to SAP for our Regional Distribution Centres (RDCs) across the UK. Join us and be part of this transformative experience! This role is a 23-month FTC. Your New Role Be at the forefront of innovation! As we embark on a global move to SAP S/4HANA and TM transport planning, you'll be an essential player in our mission Take the reins! Own the planning of transport routes for Aldi-managed freight across our 11 GB and 2 IE regions, helping roll out and streamline operations as we deliver ambitious targets Set the stage for success! Establish and monitor freight agreements and transportation links to fuel our ever-growing network Investigate and reconcile! Dive deep into financial invoices, ensuring precision in every detail. Drive efficiency! Analyse data on financial spend, volume, and capacity to forecast future needs and enhance operational effectiveness Ignite improvements! Keep pushing the envelope; simplify processes, boost efficiencies, and challenge the status quo Empower others! Share your expertise by training and upskilling fellow team members as the department flourishes Engage stakeholders! Collaborate across all levels of the business, maintaining strong internal and external partnerships Become a problem-solver! Identify best practices for the future, unlocking innovative ways to enhance our operations Celebrate successes! Manage key events such as RDC launches and support the overarching department strategy Collaborate and conquer! Work with various business functions within Aldi to meet our ambitious goals effectively About You Transport/Supply Chain/Logistics experience Transport Planning experience Experience working in a Supply Chain department within retailers or 3PL's Experience managing, improving and delivering change in 3PL's Demonstrate ability to design and implement solutions effectively Demonstrate ability to effectively manage external providers Strong negotiation and commercial acumen Knowledge of Supply Chain systems (TMS/WMS/Portals etc.) Experience using SQL/Python Transport/Retail/Supply Chain/Logistics experience. You possess a curious, process-driven mindset with hands-on experience using SAP in a transport planning environment an advantage Ability to expertly pull data sets, analyse trends, and draw insightful conclusions through logical reasoning Strong communicator! Managing priorities, aligning them with business needs seamlessly Proficient in SAP (experience with S/4HANA and Transportation Management is a plus) Strong capabilities with Microsoft Office Suite, particularly Excel and Word An innate curiosity drives you to simplify processes and enhance consistency Passionate about technology while keeping a keen focus on customer and business need Solution-oriented and analytically minded Team player and independent thinker Proactive multitasker You have a desire for continuous personal development and are adaptable when workload demands fluctuate What You'll get in Return Salary starting £37,545 rising to £43,840 Monday to Friday, 8:00am to 4pm, with the opportunity of 2 day a week remote working 5 weeks' annual leave plus Bank Holidays In office flexi-time Full training provided Pension scheme Private employee medical insurance after 4 years Company sick pay scheme Company maternity, paternity and adoption pay after 1 year Long service rewards Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will, travel and discounted gym memberships, as well as a host of benefits to support your financial and wellbeing needs Access to a free,24/7, confidential virtual GP service for all Aldi Colleagues and their children (under the age of 16) You'll need to live within 90 minutes of your main working location Aldi is an equal opportunities employer. We're committed to maintaining a diverse and inclusive workforce and are dedicated to promoting a culture of inclusion, providing an environment in which collaboration, respect and fairness are essential. We value diversity and are dedicated to treating all of our colleagues and prospective colleagues fairly and with respect. If you're looking for a career that gives you more, apply today! Please be aware that this role does not fulfil the requirements for visa sponsorship
Senior Vice President of Software Engineering
Light & Wonder, Inc.
Senior Vice President of Software Engineering page is loaded Senior Vice President of Software Engineeringremote type: Hybridlocations: UK-London-Chiswick Bldg 5 Floor 4time type: Full timeposted on: Posted 4 Days Agojob requisition id: R321290 iGaming: If it's iGaming, we know a thing or two. At Light & Wonder, It's all about the games, and our digital team leads the global iGaming market, providing jaw-dropping content and innovative software that powers the world's most successful online gaming providers. Position Summary Light & Wonder is the global leader in cross-platform games and entertainment. The company brings together 5,000 employees from six continents to connect content between land-based and digital channels with unmatched technology and distribution. Guided by a culture that values daring teamwork and creativity, Light & Wonder builds new worlds of play, developing game experiences loved by players around the globe. The company's Infinity platform powers the largest digital-gaming network in the industry. Light & Wonder is committed to the highest standards of integrity, from promoting player responsibility to implementing sustainable practices. To learn more, visit Light & Wonder's iGaming division operates the industry's largest digital gaming aggregation network, delivering 3,500+ games to operators across 100+ jurisdictions worldwide. Following record Q3 2025 performance with 16% revenue growth and expanding market share, we're accelerating our technology transformation.As Senior Vice President of Software Engineering , reporting to the Chief Technology Officer, you'll lead the engineering vision powering our Infinity platform. You'll build and inspire a 200+ person engineering organization globally, establishing technical strategy, architecture standards, and the innovation roadmap that enables platform scale, regulatory expansion, and the player experiences millions love.The iGaming industry demands rapid technological evolution within stringent regulatory oversight-requiring a leader who combines strategic vision with operational excellence, deep technical expertise with business acumen, and bold innovation with proven execution. Candidate Profile The Senior Vice President of Software Engineering should be a visionary technology leader who inspires talented teams while delivering operational excellence in a highly regulated, 24/7 global environment. This leader will bring strategic thinking and P&L discipline, partnering with the CTO and business leaders to drive innovation and execution. They must be an exceptional people leader with proven experience in platform modernization and championing AI adoption across products and engineering operations. Setting Strategy Defines 3-year roadmap aligned with business objectives. Articulates clear vision for platform evolution, AI integration, and architectural modernization. Champions embedding AI/ML into platform capabilities-personalization, fraud detection, responsible gaming monitoring, and predictive analytics. Transforms engineering operations through AI-assisted development, intelligent testing, automated code review, and productivity tools. Establishes engineering standards, technology choices, and architectural principles enabling scale, reliability, security, and velocity. Ensures architectures enable compliance across 100+ jurisdictions with flexible systems adapting to evolving regulations. Executing for Results Translates strategy into execution through clear goals, metrics, and accountability. Manages organization through 6-10 senior leaders ensuring predictable delivery. Owns 24/7 operations for high-scale, low-latency systems serving millions of users globally. Implements SRE practices and incident management. Drives adoption of AI tools that amplify engineering productivity and platform capabilities. Establishes engineering metrics across delivery velocity, system performance, technical debt, team health, and business impact. Engages directly with customers and operators on technical sales support, platform integrations, and critical issue resolution. Collaborates with Product, Legal, Compliance, Finance, Marketing, and Sales to enable business success. Leading Teams, Building Relationships and Using Influence Builds, inspires, and develops diverse teams that attract top talent and achieve exceptional results. Creates inclusive culture where engineers thrive. Establishes compelling vision attracting senior leaders, domain experts, and exceptional contributors. Proven track record hiring and curating talent at scale. Coaches senior leaders, creating succession depth and career pathways. Invests in continuous learning and skill development. Embodies Light & Wonder's "Creators" culture and "never settle" mindset. Fosters ownership, accountability, and excellence. Qualifications Knowledge and Experience 15+ years software engineering experience with 10+ years leading teams of 100+ engineers. VP/SVP-level track record scaling organizations and delivering business impact through technology. Deep expertise building high-scale distributed systems, SaaS platforms, or aggregation platforms serving millions of users with mission-critical uptime requirements. Expert in cloud-native architecture, microservices, and real-time systems. Experience in highly regulated environments-gaming, fintech, or similar industries requiring multi-jurisdictional compliance and regulatory certification is preferred. Experience managing distributed teams across geographies and time zones, building hybrid/remote cultures, and maintaining 24/7 operational excellence. Strong P&L understanding with ability to optimize technology spend, demonstrate ROI, and communicate strategy to board-level audiences. Characteristics Experience working at highest organizational levels. Translates complex technology into compelling business narratives. Envisions where technology and iGaming are headed. Makes decisive calls with incomplete information. Possesses courage to challenge constructively. Operates with transparency and accountability. Builds trust through consistent ethical behavior in regulated gaming environment. Thrives in fast-paced, high-pressure environments. Maintains composure during incidents, learning and adapting quickly. Additional Information Competitive benefits, an open and supportive environment as well as a modern and exciting workplace. The opportunity to interact with global teams on a regular basis and the possibility to switch teams and projects as you and our business continues to develop and grow. Exciting projects with opportunities for creating positive change to our game engineering ecosystem.And if that is not enough; you will get to enjoy a stunning work location and flexible working whilst we provide you with the guidance and development skills you need to progress quickly and enhance your career .
May 07, 2026
Full time
Senior Vice President of Software Engineering page is loaded Senior Vice President of Software Engineeringremote type: Hybridlocations: UK-London-Chiswick Bldg 5 Floor 4time type: Full timeposted on: Posted 4 Days Agojob requisition id: R321290 iGaming: If it's iGaming, we know a thing or two. At Light & Wonder, It's all about the games, and our digital team leads the global iGaming market, providing jaw-dropping content and innovative software that powers the world's most successful online gaming providers. Position Summary Light & Wonder is the global leader in cross-platform games and entertainment. The company brings together 5,000 employees from six continents to connect content between land-based and digital channels with unmatched technology and distribution. Guided by a culture that values daring teamwork and creativity, Light & Wonder builds new worlds of play, developing game experiences loved by players around the globe. The company's Infinity platform powers the largest digital-gaming network in the industry. Light & Wonder is committed to the highest standards of integrity, from promoting player responsibility to implementing sustainable practices. To learn more, visit Light & Wonder's iGaming division operates the industry's largest digital gaming aggregation network, delivering 3,500+ games to operators across 100+ jurisdictions worldwide. Following record Q3 2025 performance with 16% revenue growth and expanding market share, we're accelerating our technology transformation.As Senior Vice President of Software Engineering , reporting to the Chief Technology Officer, you'll lead the engineering vision powering our Infinity platform. You'll build and inspire a 200+ person engineering organization globally, establishing technical strategy, architecture standards, and the innovation roadmap that enables platform scale, regulatory expansion, and the player experiences millions love.The iGaming industry demands rapid technological evolution within stringent regulatory oversight-requiring a leader who combines strategic vision with operational excellence, deep technical expertise with business acumen, and bold innovation with proven execution. Candidate Profile The Senior Vice President of Software Engineering should be a visionary technology leader who inspires talented teams while delivering operational excellence in a highly regulated, 24/7 global environment. This leader will bring strategic thinking and P&L discipline, partnering with the CTO and business leaders to drive innovation and execution. They must be an exceptional people leader with proven experience in platform modernization and championing AI adoption across products and engineering operations. Setting Strategy Defines 3-year roadmap aligned with business objectives. Articulates clear vision for platform evolution, AI integration, and architectural modernization. Champions embedding AI/ML into platform capabilities-personalization, fraud detection, responsible gaming monitoring, and predictive analytics. Transforms engineering operations through AI-assisted development, intelligent testing, automated code review, and productivity tools. Establishes engineering standards, technology choices, and architectural principles enabling scale, reliability, security, and velocity. Ensures architectures enable compliance across 100+ jurisdictions with flexible systems adapting to evolving regulations. Executing for Results Translates strategy into execution through clear goals, metrics, and accountability. Manages organization through 6-10 senior leaders ensuring predictable delivery. Owns 24/7 operations for high-scale, low-latency systems serving millions of users globally. Implements SRE practices and incident management. Drives adoption of AI tools that amplify engineering productivity and platform capabilities. Establishes engineering metrics across delivery velocity, system performance, technical debt, team health, and business impact. Engages directly with customers and operators on technical sales support, platform integrations, and critical issue resolution. Collaborates with Product, Legal, Compliance, Finance, Marketing, and Sales to enable business success. Leading Teams, Building Relationships and Using Influence Builds, inspires, and develops diverse teams that attract top talent and achieve exceptional results. Creates inclusive culture where engineers thrive. Establishes compelling vision attracting senior leaders, domain experts, and exceptional contributors. Proven track record hiring and curating talent at scale. Coaches senior leaders, creating succession depth and career pathways. Invests in continuous learning and skill development. Embodies Light & Wonder's "Creators" culture and "never settle" mindset. Fosters ownership, accountability, and excellence. Qualifications Knowledge and Experience 15+ years software engineering experience with 10+ years leading teams of 100+ engineers. VP/SVP-level track record scaling organizations and delivering business impact through technology. Deep expertise building high-scale distributed systems, SaaS platforms, or aggregation platforms serving millions of users with mission-critical uptime requirements. Expert in cloud-native architecture, microservices, and real-time systems. Experience in highly regulated environments-gaming, fintech, or similar industries requiring multi-jurisdictional compliance and regulatory certification is preferred. Experience managing distributed teams across geographies and time zones, building hybrid/remote cultures, and maintaining 24/7 operational excellence. Strong P&L understanding with ability to optimize technology spend, demonstrate ROI, and communicate strategy to board-level audiences. Characteristics Experience working at highest organizational levels. Translates complex technology into compelling business narratives. Envisions where technology and iGaming are headed. Makes decisive calls with incomplete information. Possesses courage to challenge constructively. Operates with transparency and accountability. Builds trust through consistent ethical behavior in regulated gaming environment. Thrives in fast-paced, high-pressure environments. Maintains composure during incidents, learning and adapting quickly. Additional Information Competitive benefits, an open and supportive environment as well as a modern and exciting workplace. The opportunity to interact with global teams on a regular basis and the possibility to switch teams and projects as you and our business continues to develop and grow. Exciting projects with opportunities for creating positive change to our game engineering ecosystem.And if that is not enough; you will get to enjoy a stunning work location and flexible working whilst we provide you with the guidance and development skills you need to progress quickly and enhance your career .
Travel Trade Recruitment
Sales & Service Team Leader
Travel Trade Recruitment
New Head of Sales Vacancy, as Sales & Service Team Leader, your primary objective is to drive commercial performance by enhancing the sales team's effectiveness, maximising booking conversion, and fostering repeat business. This role combines leadership, operational oversight, and customer excellence to ensure seamless sales execution and service delivery. The Job: Foster a high-performance culture through daily engagement, positive reinforcement, and an open-door communication style. Align customer demand with team capacity, ensuring appropriate staffing and shift coverage, ensuring productivity is maximized by lead volume per agent. Manage the team rota and holiday requests to maintain service levels and operational performance. Communicate clear performance expectations and targets. Oversee quality control across all communication channels, ensuring responses are relevant, well-written, and on brand. Monitor and encourage commission generation per agent, supporting performance optimisation. Oversee the performance and functionality of communication tools. Ensure fast, comprehensive, and professional responses to all customer enquiries. Continuously identify opportunities to enhance workflow efficiency or improve sales conversion. Collaborate with the wider team to design and refine daily, weekly, and monthly reporting tools. Provide a weekly report outlining individual and team performance (including sales volumes, conversion rates, and agent productivity). Cultivate strong relationships with all tour operator partners. Act as a collaborative internal stakeholder, supporting cross-team alignment. Implement best practice processes and frameworks that drive efficiency and quality for the sales and operations team. Remain vigilant around cost control and operational expenditure. Support compliance with industry regulations and reporting requirements. Own the resolution of customer complaints to ensure service recovery and brand protection. Skills Required: 5-10 years in a senior sales role, ideally in a B2C environment. Proven track record of hitting or exceeding sales targets and driving team-wide conversion improvements. Experience in commission-based or incentive-driven teams. Experience managing day-to-day operations, including CRM systems, call centre tools, or sales platforms. Knowledge of mid-office systems, ROTA management, and internal workflows. Familiarity with managing third-party platforms or partners Demonstrated success in hiring, onboarding, and performance management. Skilled at motivating dispersed or remote teams, including setting KPIs and coaching underperformance. Experience managing attrition and morale, especially in high-pressure or target-driven environments. Background in improving customer journey and repeat business rates. Comfort resolving customer complaints, escalations, and leading service recovery. Understanding of customer communication tone, style, and service standards. Ability to interpret sales data and performance reports. Confident in budgeting, forecasting, and cost control. Experience working with cross-functional teams (e.g., marketing, product, finance) to align goals. The Package: Salary £50,000 + Bonus Competitive salary and great job satisfaction. Flexible working, work from home. 25 days annual holiday plus bank holidays plus your birthday. Competitive pension contributions. Access to FAM trips. Access to sales incentives. Discounts for you, friends and family on all trips. Experience in a growing business shaking up a sector. Able to influence overall development and direction. Making a positive impact on overseas local communities. Interested: If you would like to apply for the above vacancy, please click 'APPLY' or email
May 07, 2026
Full time
New Head of Sales Vacancy, as Sales & Service Team Leader, your primary objective is to drive commercial performance by enhancing the sales team's effectiveness, maximising booking conversion, and fostering repeat business. This role combines leadership, operational oversight, and customer excellence to ensure seamless sales execution and service delivery. The Job: Foster a high-performance culture through daily engagement, positive reinforcement, and an open-door communication style. Align customer demand with team capacity, ensuring appropriate staffing and shift coverage, ensuring productivity is maximized by lead volume per agent. Manage the team rota and holiday requests to maintain service levels and operational performance. Communicate clear performance expectations and targets. Oversee quality control across all communication channels, ensuring responses are relevant, well-written, and on brand. Monitor and encourage commission generation per agent, supporting performance optimisation. Oversee the performance and functionality of communication tools. Ensure fast, comprehensive, and professional responses to all customer enquiries. Continuously identify opportunities to enhance workflow efficiency or improve sales conversion. Collaborate with the wider team to design and refine daily, weekly, and monthly reporting tools. Provide a weekly report outlining individual and team performance (including sales volumes, conversion rates, and agent productivity). Cultivate strong relationships with all tour operator partners. Act as a collaborative internal stakeholder, supporting cross-team alignment. Implement best practice processes and frameworks that drive efficiency and quality for the sales and operations team. Remain vigilant around cost control and operational expenditure. Support compliance with industry regulations and reporting requirements. Own the resolution of customer complaints to ensure service recovery and brand protection. Skills Required: 5-10 years in a senior sales role, ideally in a B2C environment. Proven track record of hitting or exceeding sales targets and driving team-wide conversion improvements. Experience in commission-based or incentive-driven teams. Experience managing day-to-day operations, including CRM systems, call centre tools, or sales platforms. Knowledge of mid-office systems, ROTA management, and internal workflows. Familiarity with managing third-party platforms or partners Demonstrated success in hiring, onboarding, and performance management. Skilled at motivating dispersed or remote teams, including setting KPIs and coaching underperformance. Experience managing attrition and morale, especially in high-pressure or target-driven environments. Background in improving customer journey and repeat business rates. Comfort resolving customer complaints, escalations, and leading service recovery. Understanding of customer communication tone, style, and service standards. Ability to interpret sales data and performance reports. Confident in budgeting, forecasting, and cost control. Experience working with cross-functional teams (e.g., marketing, product, finance) to align goals. The Package: Salary £50,000 + Bonus Competitive salary and great job satisfaction. Flexible working, work from home. 25 days annual holiday plus bank holidays plus your birthday. Competitive pension contributions. Access to FAM trips. Access to sales incentives. Discounts for you, friends and family on all trips. Experience in a growing business shaking up a sector. Able to influence overall development and direction. Making a positive impact on overseas local communities. Interested: If you would like to apply for the above vacancy, please click 'APPLY' or email
Hays Talent Solutions
Technician 3
Hays Talent Solutions Bristol, Somerset
Join a leading independent technology and services provider as a technician 3 Job Overview: We are seeking an experienced Tech 3/Senior Deskside Support Engineer to work on-site as part of a collaborative support team in Bristol. The successful candidate will provide high-quality desk side support, handling incidents and service requests in a Wintel environment, with a strong focus on end-user satisfaction and SLA adherence.As a lead engineer, you will also be responsible for guiding and supporting junior team members, ensuring tickets are updated accurately and processes are followed, while working closely with a remote Team Leader. Location: 3 Golf Course Lane, Bristol Daily Rate: £19.85/hr - PAYE, £25.75/hr - UMB Contract Length: 10th May 2026 till 31st December 2026 Key Responsibilities Provide desk-side support for incidents and requests at the Bristol site Support and troubleshoot Windows 10/11, Microsoft Office, and Wintel environments Diagnose and resolve hardware break/fix issues on HP laptops and desktops Support mobile technologies, including Apple (iOS) and Android devices Provide user support for Skype and related collaboration tools Act as a lead engineer, supporting and guiding the on-site team Ensure all tickets are updated accurately and resolved within SLA Follow, maintain, and update IT processes and procedures as required. Identify opportunities for continuous improvement to enhance customer experience Contribute to the creation and maintenance of knowledge base articles and documentation Build effective relationships with colleagues, wider support teams, and business partners Work independently and unsupervised when required, using initiative and sound judgement Key Requirements Proven experience in Senior Deskside/Tech 3/On-site IT Support roles Strong experience handling Incidents & Service Requests in an ITSM environment Excellent knowledge of Microsoft Windows 10/11 and MS Office Suite Hands-on experience with desktop & laptop build, configuration, and troubleshooting Experience supporting HP hardware in a corporate environment Knowledge of mobile device support (Apple iOS and Android) Strong understanding of ITIL-aligned processes and SLA management Excellent problem-solving skills with strong attention to detail Confident communicator with the ability to explain technical concepts to non-technical users How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
May 06, 2026
Contractor
Join a leading independent technology and services provider as a technician 3 Job Overview: We are seeking an experienced Tech 3/Senior Deskside Support Engineer to work on-site as part of a collaborative support team in Bristol. The successful candidate will provide high-quality desk side support, handling incidents and service requests in a Wintel environment, with a strong focus on end-user satisfaction and SLA adherence.As a lead engineer, you will also be responsible for guiding and supporting junior team members, ensuring tickets are updated accurately and processes are followed, while working closely with a remote Team Leader. Location: 3 Golf Course Lane, Bristol Daily Rate: £19.85/hr - PAYE, £25.75/hr - UMB Contract Length: 10th May 2026 till 31st December 2026 Key Responsibilities Provide desk-side support for incidents and requests at the Bristol site Support and troubleshoot Windows 10/11, Microsoft Office, and Wintel environments Diagnose and resolve hardware break/fix issues on HP laptops and desktops Support mobile technologies, including Apple (iOS) and Android devices Provide user support for Skype and related collaboration tools Act as a lead engineer, supporting and guiding the on-site team Ensure all tickets are updated accurately and resolved within SLA Follow, maintain, and update IT processes and procedures as required. Identify opportunities for continuous improvement to enhance customer experience Contribute to the creation and maintenance of knowledge base articles and documentation Build effective relationships with colleagues, wider support teams, and business partners Work independently and unsupervised when required, using initiative and sound judgement Key Requirements Proven experience in Senior Deskside/Tech 3/On-site IT Support roles Strong experience handling Incidents & Service Requests in an ITSM environment Excellent knowledge of Microsoft Windows 10/11 and MS Office Suite Hands-on experience with desktop & laptop build, configuration, and troubleshooting Experience supporting HP hardware in a corporate environment Knowledge of mobile device support (Apple iOS and Android) Strong understanding of ITIL-aligned processes and SLA management Excellent problem-solving skills with strong attention to detail Confident communicator with the ability to explain technical concepts to non-technical users How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Head of Business Development - EMEA
Fama Technologies Inc
Fama is a growth-stage SaaS company based in the US with an emerging international presence. After experiencing substantial organic growth outside of the US, we are seeking a senior Go-To-Market (GTM) lead to serve as our first on-the-ground representative in the United Kingdom. This role is responsible for accelerating our EMEA expansion and scaling our regional customer and partner footprint. This is a senior-level, self-starting role reporting directly to US leadership. You will act as the regional subject matter expert, executing GTM initiatives and providing high-level market feedback to the US executive team. As the territory scales, you will play a key role in identifying regional talent needs to expand our EMEA operations. The successful candidate will blend deep background screening expertise with a rigorous commercial mindset, acting as a key brand ambassador for Fama across the region. This role may require periodic in-person collaboration in London or the surrounding area. Applicants should be located within a reasonable commuting distance (approximately 2 hours). Market Expansion & Regional Support Move from organic, word-of-mouth international expansion to a regional-specific, proactive approach to serving clients. Develop the building blocks for foundational strategy for Western European expansion. Achieve regional performance targets in close coordination with US-based leadership, ensuring all activities align with global corporate objectives. Support the end-to-end customer journey in the region, providing local feedback to existing marketing, sales, RevOps and support teams to improve brand awareness and increase retention. Leverage Fama's existing customer base (that loves us!) to reflect local market nuances, ensuring the UK value proposition is resonant and culturally relevant. Partner & Customer Engagement Serve as the primary regional point of contact and brand representative for Fama's existing network of customers and reseller partners. Act as the lead technical consultant and product advocate for Fama's social media screening technology to build regional trust and credibility. Represent the company at industry events and strategic partner meetings to drive customer enablement and market visibility. Support Fama's reseller network-which drives a significant majority of our HR revenue-by providing localized enablement materials and co-selling support. Sales & Marketing Coordination Blend technical solution consulting with a commercial mindset to support localized sales and marketing initiatives as directed by Fama's leadership team. Serve as a bridge between technical expertise and regional revenue-generating activities, tapping in US-based colleagues when necessary. Facilitate a unified approach to revenue by coordinating regional feedback with US-based revenue operations and cross-functional teams. Essential Requirements 7-10 years experience opening and scaling international territories (specifically the UK and EMEA); ideally on behalf of American companies. Demonstrated experience selling into enterprise organizations, with a focus on the regulatory requirements of UK Financial Services (SM&CR) and Healthcare (CQC/NHS). Deep familiarity with the background screening industry; an established network within the background screening space is required. Strong working knowledge of UK GDPR and the legalities surrounding DBS and Right to Work checks in the UK. Expert-level communication abilities, whether it's in the written or verbal form with humans, or at the prompt-level with agents & LLMs. A self-starter with the ability to navigate ambiguity, innovate, and anticipate future needs of a business headquartered 5000 miles away. Personal Attributes Driven by a spirit of ownership and empowered by autonomy, you'll pioneer new initiatives and push beyond established boundaries. A creative and pragmatic problem-solver, energized by the opportunity to build new capabilities from scratch with the highest level of integrity and commercial acumen. Self-sufficient, disciplined, and comfortable operating outside of your comfort zone to achieve excellence. By applying for this role, you consent to Fama processing your personal data for the purposes of recruitment and selection. Your personal data will be processed in accordance with applicable UK data protection laws (UK GDPR). Remote first - Flexible work environment. Our flexible workplace comes with vacation days, sick days, volunteer time off, and paid parental leave. Great Financial Incentives. competitive compensation packages, equity, and generous total rewards plans. Employees can access Wellness Programs and more for FREE. We believe that becoming an increasingly diverse, equitable, and inclusive workplace makes us a more successful and resilient organization. We embrace equal opportunity for all applicants and seek to foster and preserve a culture of belonging for our employees. We recognize and appreciate that the more inclusive we are, the better we will function as a team. We are committed to providing equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, gender identity, gender expression, age, marital or family status, disability, military veteran status, and any other status or background.
May 06, 2026
Full time
Fama is a growth-stage SaaS company based in the US with an emerging international presence. After experiencing substantial organic growth outside of the US, we are seeking a senior Go-To-Market (GTM) lead to serve as our first on-the-ground representative in the United Kingdom. This role is responsible for accelerating our EMEA expansion and scaling our regional customer and partner footprint. This is a senior-level, self-starting role reporting directly to US leadership. You will act as the regional subject matter expert, executing GTM initiatives and providing high-level market feedback to the US executive team. As the territory scales, you will play a key role in identifying regional talent needs to expand our EMEA operations. The successful candidate will blend deep background screening expertise with a rigorous commercial mindset, acting as a key brand ambassador for Fama across the region. This role may require periodic in-person collaboration in London or the surrounding area. Applicants should be located within a reasonable commuting distance (approximately 2 hours). Market Expansion & Regional Support Move from organic, word-of-mouth international expansion to a regional-specific, proactive approach to serving clients. Develop the building blocks for foundational strategy for Western European expansion. Achieve regional performance targets in close coordination with US-based leadership, ensuring all activities align with global corporate objectives. Support the end-to-end customer journey in the region, providing local feedback to existing marketing, sales, RevOps and support teams to improve brand awareness and increase retention. Leverage Fama's existing customer base (that loves us!) to reflect local market nuances, ensuring the UK value proposition is resonant and culturally relevant. Partner & Customer Engagement Serve as the primary regional point of contact and brand representative for Fama's existing network of customers and reseller partners. Act as the lead technical consultant and product advocate for Fama's social media screening technology to build regional trust and credibility. Represent the company at industry events and strategic partner meetings to drive customer enablement and market visibility. Support Fama's reseller network-which drives a significant majority of our HR revenue-by providing localized enablement materials and co-selling support. Sales & Marketing Coordination Blend technical solution consulting with a commercial mindset to support localized sales and marketing initiatives as directed by Fama's leadership team. Serve as a bridge between technical expertise and regional revenue-generating activities, tapping in US-based colleagues when necessary. Facilitate a unified approach to revenue by coordinating regional feedback with US-based revenue operations and cross-functional teams. Essential Requirements 7-10 years experience opening and scaling international territories (specifically the UK and EMEA); ideally on behalf of American companies. Demonstrated experience selling into enterprise organizations, with a focus on the regulatory requirements of UK Financial Services (SM&CR) and Healthcare (CQC/NHS). Deep familiarity with the background screening industry; an established network within the background screening space is required. Strong working knowledge of UK GDPR and the legalities surrounding DBS and Right to Work checks in the UK. Expert-level communication abilities, whether it's in the written or verbal form with humans, or at the prompt-level with agents & LLMs. A self-starter with the ability to navigate ambiguity, innovate, and anticipate future needs of a business headquartered 5000 miles away. Personal Attributes Driven by a spirit of ownership and empowered by autonomy, you'll pioneer new initiatives and push beyond established boundaries. A creative and pragmatic problem-solver, energized by the opportunity to build new capabilities from scratch with the highest level of integrity and commercial acumen. Self-sufficient, disciplined, and comfortable operating outside of your comfort zone to achieve excellence. By applying for this role, you consent to Fama processing your personal data for the purposes of recruitment and selection. Your personal data will be processed in accordance with applicable UK data protection laws (UK GDPR). Remote first - Flexible work environment. Our flexible workplace comes with vacation days, sick days, volunteer time off, and paid parental leave. Great Financial Incentives. competitive compensation packages, equity, and generous total rewards plans. Employees can access Wellness Programs and more for FREE. We believe that becoming an increasingly diverse, equitable, and inclusive workplace makes us a more successful and resilient organization. We embrace equal opportunity for all applicants and seek to foster and preserve a culture of belonging for our employees. We recognize and appreciate that the more inclusive we are, the better we will function as a team. We are committed to providing equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, gender identity, gender expression, age, marital or family status, disability, military veteran status, and any other status or background.
Property Manager
Knight Frank Group
Property Manager page is loaded Property Managerremote type: On Sitelocations: UK Head Office (Baker Street, London)time type: Full timeposted on: Posted 3 Days Agojob requisition id: JR101209 Who are we Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role We are looking for a hardworking, efficient, and eager individual to join our Residential Lettings Management as a Property Manager, providing an exceptional service to our Landlords and Tenants. This is a fantastic opportunity to join a leading team and be responsible for a high-end portfolio. ABOUT KNIGHT FRANK: ABOUT THE ROLE: We are looking to recruit a Property Manager to join our Residential Lettings Team based at 55 Baker Street. The Property Manager will be accountable for managing their own portfolio of properties during tenancy and fostering long-term relationships with our key clients. This role requires someone who is a team player, ensuring client satisfaction and retention. RESPONSIBILITIES: + Carry out pre-tenancy works for the property portfolio, ensuring properties are in top condition for new tenants. + Address and resolve any issues identified in check-in reports to ensure tenant satisfaction and property compliance. + Conduct property visits, document observations, and take necessary actions based on findings. + Coordinate and oversee routine and reactive maintenance tasks promptly when required. + Process and manage payment of invoices from contractors and suppliers, ensuring funds are available and documentation is accurate. + Maintain accurate records of property details, landlord instructions, and tenancy agreement clauses on the CRM. + Complete end-of-tenancy procedures on the CRM. + Organise and archive files, including invoices, emails, reports, and other essential documents, for easy retrieval and compliance purposes. + Foster positive relationships with both landlords and tenants, acting as a liaison to address concerns, answer queries, and facilitate effective communication. + Review check-out reports, agree deductions with landlords, and negotiate with tenants. + Be responsible for TDS claims and update TDS records. + Effectively communicate tenants' and landlords' obligations to relevant parties and ensure all parties are compliant. + Be accountable for EICR remedial works and any findings from PAT and Gas inspections, ensuring properties are compliant. SKILLS & QUALIFICATIONS + Experience in property management or a related field. + Ability to handle maintenance tasks and coordinate with contractors and suppliers. + Self-motivated and able to work independently. + Willing to participate in team activities and support the wider team. + Excellent communication skills to foster positive relationships. + Strong organisational skills with keen attention to detail to manage multiple tasks, maintain accurate records, and ensure adherence to regulations. + Strong negotiation and problem-solving skills. + Knowledge of accounts/bookkeeping, transparent management of expenditure on behalf of clients. KEY INFORMATION Working hours: Monday - Friday, 9am-6pm Primary office location: 55 Baker Street, London Contract type: Perm Eligible for dynamic working: Yes Additional Job Description Additional Job DescriptionCompetitive salaryPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
May 06, 2026
Full time
Property Manager page is loaded Property Managerremote type: On Sitelocations: UK Head Office (Baker Street, London)time type: Full timeposted on: Posted 3 Days Agojob requisition id: JR101209 Who are we Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role We are looking for a hardworking, efficient, and eager individual to join our Residential Lettings Management as a Property Manager, providing an exceptional service to our Landlords and Tenants. This is a fantastic opportunity to join a leading team and be responsible for a high-end portfolio. ABOUT KNIGHT FRANK: ABOUT THE ROLE: We are looking to recruit a Property Manager to join our Residential Lettings Team based at 55 Baker Street. The Property Manager will be accountable for managing their own portfolio of properties during tenancy and fostering long-term relationships with our key clients. This role requires someone who is a team player, ensuring client satisfaction and retention. RESPONSIBILITIES: + Carry out pre-tenancy works for the property portfolio, ensuring properties are in top condition for new tenants. + Address and resolve any issues identified in check-in reports to ensure tenant satisfaction and property compliance. + Conduct property visits, document observations, and take necessary actions based on findings. + Coordinate and oversee routine and reactive maintenance tasks promptly when required. + Process and manage payment of invoices from contractors and suppliers, ensuring funds are available and documentation is accurate. + Maintain accurate records of property details, landlord instructions, and tenancy agreement clauses on the CRM. + Complete end-of-tenancy procedures on the CRM. + Organise and archive files, including invoices, emails, reports, and other essential documents, for easy retrieval and compliance purposes. + Foster positive relationships with both landlords and tenants, acting as a liaison to address concerns, answer queries, and facilitate effective communication. + Review check-out reports, agree deductions with landlords, and negotiate with tenants. + Be responsible for TDS claims and update TDS records. + Effectively communicate tenants' and landlords' obligations to relevant parties and ensure all parties are compliant. + Be accountable for EICR remedial works and any findings from PAT and Gas inspections, ensuring properties are compliant. SKILLS & QUALIFICATIONS + Experience in property management or a related field. + Ability to handle maintenance tasks and coordinate with contractors and suppliers. + Self-motivated and able to work independently. + Willing to participate in team activities and support the wider team. + Excellent communication skills to foster positive relationships. + Strong organisational skills with keen attention to detail to manage multiple tasks, maintain accurate records, and ensure adherence to regulations. + Strong negotiation and problem-solving skills. + Knowledge of accounts/bookkeeping, transparent management of expenditure on behalf of clients. KEY INFORMATION Working hours: Monday - Friday, 9am-6pm Primary office location: 55 Baker Street, London Contract type: Perm Eligible for dynamic working: Yes Additional Job Description Additional Job DescriptionCompetitive salaryPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
Scope
New Business Manager
Scope
New Business Manager £38,554 a year London Office/Remote Worker Job description 1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses. Together we will be unstoppable. This is an important role in our New Partnerships team. You ll help us build strong and exciting relationships with businesses that want to support Scope and make change happen. Permanent, Full time (35 hours a week) Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW and working from home. The role We are looking for someone who loves making connections and building partnerships. As our New Business Manager, you will help find new companies to work with us and support our goals. You will help grow Scope s income and impact by spotting great opportunities and helping us work with businesses who share our values. You will: Find new business partners and share Scope s story with them Build strong and trusting relationships with businesses Write inspiring proposals and ideas that show how we can work together Work with people across Scope to create exciting fundraising partnerships Track targets and report back on how we are doing Help us stay up to date with trends in fundraising and partnership work Make sure we follow the right rules and fundraising standards For more information about the role s responsibilities and the skills and experience required, please visit our website Please include examples in your application that show how your skills, experience, and values match the person specification in the job description. About you We are looking for someone who is: Friendly, confident and great at building relationships Experienced in fundraising or sales Skilled in writing proposals or pitches that get results Organised and able to manage several tasks at once Full of ideas and energy to help us grow and improve Comfortable using systems to keep track of contacts and progress It s great (but not essential) if you also: Know about disability issues or have lived experience Understand the Social Model of Disability Have fundraising or marketing qualifications Know people in the corporate fundraising world We welcome applications from people with lived experience of disability and from all backgrounds. We also ask you to share how you support Scope s values and contribute to our goal of creating a fair and equal future for disabled people. Additional information You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship. Anonymised applications We use an anonymised application process to support our commitment to equality, diversity and inclusion. All applicants must submit an anonymised CV and complete a short online application form. Our values Pioneering, Courageous, Connected, Open, Fair. We trust each other and give colleagues freedom to be creative, push boundaries, and change minds. Our promise to disabled people We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve. As a Disability Confident employer, we are committed to ensuring disabled applicants are treated fairly throughout the recruitment process. If you meet all the essential requirements for this role and choose to apply under the Offer an Interview Scheme (previously known as the Guaranteed Interview Scheme), we will ensure that a fair and proportionate number of disabled applicants are offered an interview. To opt in, simply tick the relevant box in the application form to let us know you would like to be considered under this scheme. If you need any changes or support during the recruitment process, please email us via our website. You can also find more details about asking for adjustments at interview on our website. Equality, Diversity and Inclusion (EDI) EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve. You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website. Benefits 27 days holiday and bank holidays Flexible, hybrid, and remote working options Pay progression at 6 months and 2 years Company pension Excellent training and career development Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people) Discounted gym membership, cycle-to-work scheme, and more How to apply To apply please visit our website via the link and apply online.
May 06, 2026
Full time
New Business Manager £38,554 a year London Office/Remote Worker Job description 1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses. Together we will be unstoppable. This is an important role in our New Partnerships team. You ll help us build strong and exciting relationships with businesses that want to support Scope and make change happen. Permanent, Full time (35 hours a week) Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW and working from home. The role We are looking for someone who loves making connections and building partnerships. As our New Business Manager, you will help find new companies to work with us and support our goals. You will help grow Scope s income and impact by spotting great opportunities and helping us work with businesses who share our values. You will: Find new business partners and share Scope s story with them Build strong and trusting relationships with businesses Write inspiring proposals and ideas that show how we can work together Work with people across Scope to create exciting fundraising partnerships Track targets and report back on how we are doing Help us stay up to date with trends in fundraising and partnership work Make sure we follow the right rules and fundraising standards For more information about the role s responsibilities and the skills and experience required, please visit our website Please include examples in your application that show how your skills, experience, and values match the person specification in the job description. About you We are looking for someone who is: Friendly, confident and great at building relationships Experienced in fundraising or sales Skilled in writing proposals or pitches that get results Organised and able to manage several tasks at once Full of ideas and energy to help us grow and improve Comfortable using systems to keep track of contacts and progress It s great (but not essential) if you also: Know about disability issues or have lived experience Understand the Social Model of Disability Have fundraising or marketing qualifications Know people in the corporate fundraising world We welcome applications from people with lived experience of disability and from all backgrounds. We also ask you to share how you support Scope s values and contribute to our goal of creating a fair and equal future for disabled people. Additional information You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship. Anonymised applications We use an anonymised application process to support our commitment to equality, diversity and inclusion. All applicants must submit an anonymised CV and complete a short online application form. Our values Pioneering, Courageous, Connected, Open, Fair. We trust each other and give colleagues freedom to be creative, push boundaries, and change minds. Our promise to disabled people We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve. As a Disability Confident employer, we are committed to ensuring disabled applicants are treated fairly throughout the recruitment process. If you meet all the essential requirements for this role and choose to apply under the Offer an Interview Scheme (previously known as the Guaranteed Interview Scheme), we will ensure that a fair and proportionate number of disabled applicants are offered an interview. To opt in, simply tick the relevant box in the application form to let us know you would like to be considered under this scheme. If you need any changes or support during the recruitment process, please email us via our website. You can also find more details about asking for adjustments at interview on our website. Equality, Diversity and Inclusion (EDI) EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve. You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website. Benefits 27 days holiday and bank holidays Flexible, hybrid, and remote working options Pay progression at 6 months and 2 years Company pension Excellent training and career development Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people) Discounted gym membership, cycle-to-work scheme, and more How to apply To apply please visit our website via the link and apply online.
Akkodis
Remote Network Monitoring Engineer - VictoriaMetrics
Akkodis
Remote Network Monitoring Engineer - VictoriaMetrics £70,000 - £75,000 (pro-rata) 6-month FTC Role Overview: Our client, a growing technology and infrastructure business, is looking for an experienced Network Monitoring Engineer to support a major network infrastructure programme. This is a hands-on role focused on building, improving and commissioning monitoring capability across newly deployed infrastructure and network equipment. The business needs someone who can ensure the environment is visible, measurable and supportable from day one. A key part of the role will be working with VictoriaMetrics in a production environment, including configuration, optimisation, ingestion, retention and performance tuning. You will also work across streaming telemetry, Nagios, Grafana and wider observability tooling. This would suit someone with strong network monitoring experience who is comfortable taking ownership of a critical technical workstream in a project-led environment. Key Responsibilities: Design and deploy monitoring solutions across newly delivered network infrastructure. Configure, optimise and tune VictoriaMetrics for production network monitoring. Support metrics ingestion, retention, query performance and long-term platform reliability. Build streaming telemetry pipelines to provide Real Time visibility across the network. Implement and manage Nagios-based monitoring for alerting and service health. Develop dashboards in Grafana, or similar, to support engineering and operational teams. Commission monitoring across network devices, access infrastructure and Layer 1-3 equipment. Define baseline performance metrics, thresholds and SLA-led alerting. Work closely with network and operational teams to align monitoring with changing infrastructure requirements. Support the use of analytics-led monitoring for anomaly detection and predictive fault identification. Improve monitoring architecture, tooling, documentation and handover processes. Produce clear runbooks, escalation paths and operational guides. Support knowledge transfer into internal technical teams. What We're Looking for: Strong hands-on experience with VictoriaMetrics in a production environment. Previous experience in a senior network monitoring, network engineering or observability-focused role. Experience working in a telecoms, ISP, managed network or large-scale infrastructure environment. Good understanding of time-series monitoring, metrics ingestion, retention and performance tuning. Solid knowledge of Nagios, including configuration, plugins and alerting workflows. Experience with streaming telemetry tools and protocols such as gNMI, gRPC, Telegraf or gNMIc. Strong networking fundamentals across TCP/IP, BGP, OSPF, VLANs and optical networks. Familiarity with Grafana, Prometheus or similar observability tools. Exposure to AI/ML-led monitoring, anomaly detection or predictive fault identification would be beneficial. Knowledge of SNMP, NetFlow/IPFIX or syslog pipelines would be useful. Scripting or automation experience, such as Python, would be advantageous. Comfortable working independently and delivering against defined project milestones. Strong communication, documentation and stakeholder engagement skills. Proactive, detail-focused and comfortable solving problems without heavy direction. Why Consider this Role? This is a strong opportunity to join a business delivering a major network infrastructure programme, in a role where monitoring and observability are central to successful delivery. You will be taking ownership of a critical technical area rather than simply maintaining an existing setup. The focus is on making sure newly deployed infrastructure is properly monitored, operationally ready and reliable from day one. For someone with strong VictoriaMetrics experience, this offers a focused 6-month project where you can make a visible impact across a live network environment. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
May 06, 2026
Remote Network Monitoring Engineer - VictoriaMetrics £70,000 - £75,000 (pro-rata) 6-month FTC Role Overview: Our client, a growing technology and infrastructure business, is looking for an experienced Network Monitoring Engineer to support a major network infrastructure programme. This is a hands-on role focused on building, improving and commissioning monitoring capability across newly deployed infrastructure and network equipment. The business needs someone who can ensure the environment is visible, measurable and supportable from day one. A key part of the role will be working with VictoriaMetrics in a production environment, including configuration, optimisation, ingestion, retention and performance tuning. You will also work across streaming telemetry, Nagios, Grafana and wider observability tooling. This would suit someone with strong network monitoring experience who is comfortable taking ownership of a critical technical workstream in a project-led environment. Key Responsibilities: Design and deploy monitoring solutions across newly delivered network infrastructure. Configure, optimise and tune VictoriaMetrics for production network monitoring. Support metrics ingestion, retention, query performance and long-term platform reliability. Build streaming telemetry pipelines to provide Real Time visibility across the network. Implement and manage Nagios-based monitoring for alerting and service health. Develop dashboards in Grafana, or similar, to support engineering and operational teams. Commission monitoring across network devices, access infrastructure and Layer 1-3 equipment. Define baseline performance metrics, thresholds and SLA-led alerting. Work closely with network and operational teams to align monitoring with changing infrastructure requirements. Support the use of analytics-led monitoring for anomaly detection and predictive fault identification. Improve monitoring architecture, tooling, documentation and handover processes. Produce clear runbooks, escalation paths and operational guides. Support knowledge transfer into internal technical teams. What We're Looking for: Strong hands-on experience with VictoriaMetrics in a production environment. Previous experience in a senior network monitoring, network engineering or observability-focused role. Experience working in a telecoms, ISP, managed network or large-scale infrastructure environment. Good understanding of time-series monitoring, metrics ingestion, retention and performance tuning. Solid knowledge of Nagios, including configuration, plugins and alerting workflows. Experience with streaming telemetry tools and protocols such as gNMI, gRPC, Telegraf or gNMIc. Strong networking fundamentals across TCP/IP, BGP, OSPF, VLANs and optical networks. Familiarity with Grafana, Prometheus or similar observability tools. Exposure to AI/ML-led monitoring, anomaly detection or predictive fault identification would be beneficial. Knowledge of SNMP, NetFlow/IPFIX or syslog pipelines would be useful. Scripting or automation experience, such as Python, would be advantageous. Comfortable working independently and delivering against defined project milestones. Strong communication, documentation and stakeholder engagement skills. Proactive, detail-focused and comfortable solving problems without heavy direction. Why Consider this Role? This is a strong opportunity to join a business delivering a major network infrastructure programme, in a role where monitoring and observability are central to successful delivery. You will be taking ownership of a critical technical area rather than simply maintaining an existing setup. The focus is on making sure newly deployed infrastructure is properly monitored, operationally ready and reliable from day one. For someone with strong VictoriaMetrics experience, this offers a focused 6-month project where you can make a visible impact across a live network environment. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
ServiceNow SIR Engineer
Eteam Workforce Limited Knutsford, Cheshire
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: ServiceNow SIR Engineer Location: Knutsford/Hybrid 60% office-40% remote Duration: 30/11/2026 Role Description : We are seeking an experienced ServiceNow Security Incident Response (SIR) Engineer to design, implement, and optimise security incident response capabilities within the ServiceNow platform. This role will play a critical part in strengthening the organisation's cyber resilience by enabling effective detection, response, remediation, and reporting of security incidents across the enterprise. The ideal candidate will have strong hands-on experience with ServiceNow Security Operations (SecOps), particularly the SIR module, and will work closely with Cyber Security, SOC, IT Operations, and Compliance teams to ensure security incidents are handled efficiently, consistently, and in line with organisational and regulatory requirements. Key Responsibilities ServiceNow SIR Implementation & Configuration Configure and customise the ServiceNow Security Incident Response (SIR) module to support end-to-end incident handling workflows. Design and implement security incident life cycle processes, including intake, triage, investigation, containment, eradication, and closure. Configure security incident types, response playbooks, task automation, SLAs, notifications, and escalation rules. Integration & Automation Integrate ServiceNow SIR with security tools such as SIEM, SOAR, EDR, vulnerability scanners, and threat intelligence platforms. Enable automated ingestion of security alerts and events from multiple sources into ServiceNow. Develop workflow automations, Flow Designer flows, and business rules to reduce manual effort and speed up response times. Collaboration with Security & IT Teams Act as a trusted technical partner to SOC analysts, Cyber Security teams, and IT Operations. Translate security and operational requirements into scalable ServiceNow solutions. Support security teams during active incidents, providing platform expertise and tooling support. Reporting, Metrics & Continuous Improvement Build dashboards and reports to track KPIs such as MTTR, incident volumes, severity trends, and SLA compliance. Support audit, compliance, and regulatory reporting requirements. Identify opportunities to improve incident response maturity through enhanced automation, tooling, and process refinement. Platform Governance & Best Practice Ensure configurations align with ServiceNow best practices and security standards. Support platform upgrades, patching, and module enhancements related to SecOps and SIR. Contribute to documentation, knowledge articles, and operational runbooks. Required Skills & Experience Technical Skills Proven hands-on experience implementing and supporting ServiceNow SIR within ServiceNow SecOps. Strong understanding of security incident response frameworks (eg NIST, ISO 27035). Experience integrating ServiceNow with security tools such as SIEM, SOAR, or EDR platforms. Solid ServiceNow development skills, including Flow Designer, business rules, UI policies, client scripts, and integrations. Experience with REST APIs and data ingestion pipelines. Security & Operational Knowledge Good understanding of cyber threats, vulnerabilities, and incident response processes. Familiarity with SOC operations and security monitoring workflows. Ability to assess and prioritise incidents based on risk and impact. Professional Skills Strong stakeholder management and communication skills, able to work with both technical and non-technical teams. Analytical and problem-solving mindset with attention to detail. Ability to work calmly under pressure during critical incidents. Desirable Skills & Certifications ServiceNow Certified Implementation Specialist - Security Incident Response (preferred). ITIL or ITSM certification. Background in Cyber Security, SOC operations, or Security Engineering. Experience with ServiceNow Vulnerability Response or Threat Intelligence modules." If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
May 06, 2026
Contractor
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: ServiceNow SIR Engineer Location: Knutsford/Hybrid 60% office-40% remote Duration: 30/11/2026 Role Description : We are seeking an experienced ServiceNow Security Incident Response (SIR) Engineer to design, implement, and optimise security incident response capabilities within the ServiceNow platform. This role will play a critical part in strengthening the organisation's cyber resilience by enabling effective detection, response, remediation, and reporting of security incidents across the enterprise. The ideal candidate will have strong hands-on experience with ServiceNow Security Operations (SecOps), particularly the SIR module, and will work closely with Cyber Security, SOC, IT Operations, and Compliance teams to ensure security incidents are handled efficiently, consistently, and in line with organisational and regulatory requirements. Key Responsibilities ServiceNow SIR Implementation & Configuration Configure and customise the ServiceNow Security Incident Response (SIR) module to support end-to-end incident handling workflows. Design and implement security incident life cycle processes, including intake, triage, investigation, containment, eradication, and closure. Configure security incident types, response playbooks, task automation, SLAs, notifications, and escalation rules. Integration & Automation Integrate ServiceNow SIR with security tools such as SIEM, SOAR, EDR, vulnerability scanners, and threat intelligence platforms. Enable automated ingestion of security alerts and events from multiple sources into ServiceNow. Develop workflow automations, Flow Designer flows, and business rules to reduce manual effort and speed up response times. Collaboration with Security & IT Teams Act as a trusted technical partner to SOC analysts, Cyber Security teams, and IT Operations. Translate security and operational requirements into scalable ServiceNow solutions. Support security teams during active incidents, providing platform expertise and tooling support. Reporting, Metrics & Continuous Improvement Build dashboards and reports to track KPIs such as MTTR, incident volumes, severity trends, and SLA compliance. Support audit, compliance, and regulatory reporting requirements. Identify opportunities to improve incident response maturity through enhanced automation, tooling, and process refinement. Platform Governance & Best Practice Ensure configurations align with ServiceNow best practices and security standards. Support platform upgrades, patching, and module enhancements related to SecOps and SIR. Contribute to documentation, knowledge articles, and operational runbooks. Required Skills & Experience Technical Skills Proven hands-on experience implementing and supporting ServiceNow SIR within ServiceNow SecOps. Strong understanding of security incident response frameworks (eg NIST, ISO 27035). Experience integrating ServiceNow with security tools such as SIEM, SOAR, or EDR platforms. Solid ServiceNow development skills, including Flow Designer, business rules, UI policies, client scripts, and integrations. Experience with REST APIs and data ingestion pipelines. Security & Operational Knowledge Good understanding of cyber threats, vulnerabilities, and incident response processes. Familiarity with SOC operations and security monitoring workflows. Ability to assess and prioritise incidents based on risk and impact. Professional Skills Strong stakeholder management and communication skills, able to work with both technical and non-technical teams. Analytical and problem-solving mindset with attention to detail. Ability to work calmly under pressure during critical incidents. Desirable Skills & Certifications ServiceNow Certified Implementation Specialist - Security Incident Response (preferred). ITIL or ITSM certification. Background in Cyber Security, SOC operations, or Security Engineering. Experience with ServiceNow Vulnerability Response or Threat Intelligence modules." If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
DX Technical Support Consultant (HPM)
Philips Iberica SAU Farnborough, Hampshire
DX Technical Support Consultant (HPM) As DX Technical Support Consultant HPM you are supporting our Partners and Customers to solve / prevent technical issues to ensure as high as possible system availability for patients. The purpose of this role is to improve Customer Satisfaction and Business Performance through Product Performance on a Market level. Ensure efficient and effective service delivery while maintaining customer satisfaction and process compliance for direct and indirect channels across multiple regions (Europe & Growth). The position will act as the technical Escalation Owner with expertise in the respective modality and responsible for escalation management, coordination, and administration, and acts as MPS towards the BIU / BIU Modality Performance Manager network. Provide Remote and on-site 2nd and 3rd line Technical Support on all HPM products. You will provide guidance and training to the DX service organization as a technical expert in the modality community and act as a single point of contact for all technical related matters within DX. Your role: Monitor escalations for the modalities for direct and indirect channels, drive process efficiency and compliance and lift structural issues to the BIU Provides formal Technical Training in the Philips Academy and on site. Consolidate field TOP product issues in the market, justify, prioritize and drive improvement initiatives towards Market organization. Monitor FCO implementation, drive FCO implementation efficiency and compliance, and lift issues to BIU. Analyze the market modality performance data. Initiate, define and deploy improvement initiatives defined in cooperation with the BIU Modality Performance Manager. Consolidate, justify and prioritize field TOP service & process issues in the market and drive improvement initiatives towards Market organization. Advice the Customer Care Center Coordinators or Field Services Engineers about required spare parts and resources. Analyses and gives input for the distributor performance evaluation process. Provide sales support around solution design for complex configurations based on specific customer requirements. Leading on-site First of a Kind Projects/Installations to coach/train local FSE's and project leaders You're the right fit if: Bachelor's/ Master's Degree in Engineering, Medical, Science or equivalent. Minimum 7 years of experience with Bachelor's in areas such as Technical Troubleshooting, Customer Service preferably in the Healthcare Industry. Excellent technical product knowledge in Intellivue products and PICiX. Deep technical expertise in healthcare IT environments and integration tools; Microsoft Windows server knowledge. Networking knowledge and CISCO CCNA are preferred. Strong communication and relationship management skills, with proven ability to work effectively across diverse cultural and language environments. Extensive experience in field customer services, with a solid understanding of customer needs, service delivery, and stakeholder collaboration. Fluent in English, verbal and written in addition to local language (minimum C1 level). Green Belt or equivalent certification. Willingness to travel (about 10%). Project Management, internal and external stakeholder management. Analytical and innovative change leader, experienced in benchmarking and driving change across Philips and distributor networks, with strong coaching skills and a disciplined, self managed approach. Proactive team player, adaptable to change, taking initiative while collaborating effectively and supporting others through coaching and continuous improvement. Good overall business/process knowledge (F&A, CS, Sales, Q&R, Manufacturing).
May 06, 2026
Full time
DX Technical Support Consultant (HPM) As DX Technical Support Consultant HPM you are supporting our Partners and Customers to solve / prevent technical issues to ensure as high as possible system availability for patients. The purpose of this role is to improve Customer Satisfaction and Business Performance through Product Performance on a Market level. Ensure efficient and effective service delivery while maintaining customer satisfaction and process compliance for direct and indirect channels across multiple regions (Europe & Growth). The position will act as the technical Escalation Owner with expertise in the respective modality and responsible for escalation management, coordination, and administration, and acts as MPS towards the BIU / BIU Modality Performance Manager network. Provide Remote and on-site 2nd and 3rd line Technical Support on all HPM products. You will provide guidance and training to the DX service organization as a technical expert in the modality community and act as a single point of contact for all technical related matters within DX. Your role: Monitor escalations for the modalities for direct and indirect channels, drive process efficiency and compliance and lift structural issues to the BIU Provides formal Technical Training in the Philips Academy and on site. Consolidate field TOP product issues in the market, justify, prioritize and drive improvement initiatives towards Market organization. Monitor FCO implementation, drive FCO implementation efficiency and compliance, and lift issues to BIU. Analyze the market modality performance data. Initiate, define and deploy improvement initiatives defined in cooperation with the BIU Modality Performance Manager. Consolidate, justify and prioritize field TOP service & process issues in the market and drive improvement initiatives towards Market organization. Advice the Customer Care Center Coordinators or Field Services Engineers about required spare parts and resources. Analyses and gives input for the distributor performance evaluation process. Provide sales support around solution design for complex configurations based on specific customer requirements. Leading on-site First of a Kind Projects/Installations to coach/train local FSE's and project leaders You're the right fit if: Bachelor's/ Master's Degree in Engineering, Medical, Science or equivalent. Minimum 7 years of experience with Bachelor's in areas such as Technical Troubleshooting, Customer Service preferably in the Healthcare Industry. Excellent technical product knowledge in Intellivue products and PICiX. Deep technical expertise in healthcare IT environments and integration tools; Microsoft Windows server knowledge. Networking knowledge and CISCO CCNA are preferred. Strong communication and relationship management skills, with proven ability to work effectively across diverse cultural and language environments. Extensive experience in field customer services, with a solid understanding of customer needs, service delivery, and stakeholder collaboration. Fluent in English, verbal and written in addition to local language (minimum C1 level). Green Belt or equivalent certification. Willingness to travel (about 10%). Project Management, internal and external stakeholder management. Analytical and innovative change leader, experienced in benchmarking and driving change across Philips and distributor networks, with strong coaching skills and a disciplined, self managed approach. Proactive team player, adaptable to change, taking initiative while collaborating effectively and supporting others through coaching and continuous improvement. Good overall business/process knowledge (F&A, CS, Sales, Q&R, Manufacturing).
9-2-3 JOBS Limited
Estate Agent Part time
9-2-3 JOBS Limited Exeter, Devon
Partner Estate Agent (Part time) If you love working in property but don t love the long hours, weekend pressure, or office politics, this role offers a different approach. You ll work as a self-employed Partner, managing your own clients and pipeline, with the backing of an established property platform that provides the tools, brand, and support you need. It s a chance to keep doing what you re good at, in a way that better fits your life. What makes this role different You choose your working hours whether that s around school hours, caring responsibilities, or other priorities No fixed office requirement work remotely, with flexibility to structure your week Focus on your clients, not internal targets or meetings Build a business at your own pace scale up or keep things deliberately balanced This isn t about stepping back from your career, it s about reshaping it. What you ll be doing Managing your own portfolio of residential sales and/or lettings clients Carrying out valuations, viewings, and negotiations Supporting clients from instruction through to completion Building relationships and generating referrals locally Using provided systems to market and manage properties What support you ll have You ll be self-employed, but not unsupported. You ll have access to: Marketing and branding CRM systems and property platforms Admin and compliance support (including sales progression) A wider network of property professionals So you can focus your time on clients and income-generating work. Earnings High, uncapped commission structure Earn a significantly larger share of your fees than in traditional agency roles Income will vary month-to-month, but with strong long-term earning potential Person Specification Experience & Background Proven experience in residential property (sales, lettings, or buying) Track record of winning instructions and managing client relationships Strong knowledge of your local property market Skills & Approach Confident managing the full client journey from valuation to completion Strong communication and relationship-building skills Organised and able to manage your own workload independently Commercially minded, with the ability to generate and convert business opportunities Working Style Self-motivated and comfortable working in a self-employed environment Proactive in building a pipeline and maintaining momentum Able to balance flexibility with responsiveness to client needs Keen to work autonomously, while making use of available support and systems
May 06, 2026
Full time
Partner Estate Agent (Part time) If you love working in property but don t love the long hours, weekend pressure, or office politics, this role offers a different approach. You ll work as a self-employed Partner, managing your own clients and pipeline, with the backing of an established property platform that provides the tools, brand, and support you need. It s a chance to keep doing what you re good at, in a way that better fits your life. What makes this role different You choose your working hours whether that s around school hours, caring responsibilities, or other priorities No fixed office requirement work remotely, with flexibility to structure your week Focus on your clients, not internal targets or meetings Build a business at your own pace scale up or keep things deliberately balanced This isn t about stepping back from your career, it s about reshaping it. What you ll be doing Managing your own portfolio of residential sales and/or lettings clients Carrying out valuations, viewings, and negotiations Supporting clients from instruction through to completion Building relationships and generating referrals locally Using provided systems to market and manage properties What support you ll have You ll be self-employed, but not unsupported. You ll have access to: Marketing and branding CRM systems and property platforms Admin and compliance support (including sales progression) A wider network of property professionals So you can focus your time on clients and income-generating work. Earnings High, uncapped commission structure Earn a significantly larger share of your fees than in traditional agency roles Income will vary month-to-month, but with strong long-term earning potential Person Specification Experience & Background Proven experience in residential property (sales, lettings, or buying) Track record of winning instructions and managing client relationships Strong knowledge of your local property market Skills & Approach Confident managing the full client journey from valuation to completion Strong communication and relationship-building skills Organised and able to manage your own workload independently Commercially minded, with the ability to generate and convert business opportunities Working Style Self-motivated and comfortable working in a self-employed environment Proactive in building a pipeline and maintaining momentum Able to balance flexibility with responsiveness to client needs Keen to work autonomously, while making use of available support and systems

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